Lenovo Computer Monitor 0A60994 User Manual
User Guide  
ThinkPad X1 (2nd Generation)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contents  
Read this first . . . . . . . . . . . . . iii  
Connecting to the network .  
Ethernet connections .  
Wireless connections .  
Presentations and multimedia.  
Changing display settings  
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Important safety information .  
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iv  
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Conditions that require immediate action  
Safety guidelines .  
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Chapter 1. Product overview . . . . . . 1  
Connecting a projector or an external  
Locating computer controls, connectors, and  
monitor.  
Using dual displays .  
Using audio features  
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indicators.  
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Front view.  
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Right-side view.  
Left-side view .  
Using the integrated camera .  
Using a flash media card.  
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Bottom view .  
Rear view .  
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Chapter 3. You and your computer . . 41  
Status indicators .  
Locating important product information .  
Machine type and model label.  
Accessibility and comfort  
Ergonomic information.  
Comfort .  
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FCC ID and IC Certification number label  
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Accessibility information .  
Traveling with your computer .  
Certificate of Authenticity label  
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Features .  
Specifications .  
Operating environment  
ThinkVantage programs .  
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Travel tips .  
Travel accessories  
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Chapter 4. Security . . . . . . . . . . 45  
Attaching a mechanical lock .  
Using passwords. .  
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Accessing ThinkVantage programs .  
ThinkVantage programs . .  
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Passwords and sleep mode.  
Chapter 2. Using your computer . . . 17  
Typing passwords  
Power-on password .  
Hard disk passwords  
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Registering your computer .  
Frequently asked questions  
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Special keys and buttons  
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Supervisor password .  
Function key combinations .  
Solid state drive security.  
Setting the security chip .  
Using a fingerprint reader  
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Volume and mute buttons  
Windows key  
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Using the UltraNav pointing device.  
Notice on deleting data from your solid state  
drive.  
Using firewalls .  
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Using the TrackPoint pointing device .  
Using the touch pad. .  
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Protecting data against viruses .  
Disabling the UltraNav pointing device and  
using an external mouse .  
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Chapter 5. Recovery overview . . . . 57  
Creating and using recovery media  
Performing backup and recovery operations .  
Using the Rescue and Recovery workspace .  
Creating and using a rescue medium .  
Adding the UltraNav icon to the Windows  
notification area  
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Power management  
Checking the battery status.  
Using the ac power adapter.  
Charging the battery  
Disabling the built-in battery  
Maximizing the battery life .  
Managing the battery power  
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Reinstalling preinstalled applications and device  
drivers .  
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Solving recovery problems .  
Chapter 6. Advanced configuration. . 63  
Installing a new operating system .  
Understanding the power-saving modes.  
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63  
© Copyright Lenovo 2012  
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Before you begin .  
Installing the Windows 7 operating system .  
Installing device drivers .  
Installing the driver for the 4-in-1 media card  
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Before you contact Lenovo .  
Getting help and service .  
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Using diagnostic programs .  
Lenovo Support Web site.  
Calling Lenovo . .  
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reader .  
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Installing the driver for USB 3.0 .  
Finding ThinkPad options  
Purchasing additional services  
Installing the ThinkPad monitor file for  
Windows 2000/XP/Vista/7  
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Installing other drivers and software  
Appendix A. Regulatory  
ThinkPad Setup .  
Main menu  
Config menu.  
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information . . . . . . . . . . . . . 105  
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Wireless related information  
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105  
Location of the UltraConnect™ wireless  
antennas .  
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Date/Time menu .  
Locating wireless regulatory notices  
Security menu .  
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Export classification notice .  
Electronic emission notices.  
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Startup menu  
Restart menu  
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Federal Communications Commission  
Declaration of Conformity  
Updating your system UEFI BIOS  
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Using system management.  
System management .  
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Industry Canada Class B emission compliance  
statement .  
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European Union - Compliance to the  
Electromagnetic Compatibility Directive .  
German Class B compliance statement .  
Korea Class B compliance statement .  
Japan VCCI Class B compliance statement .  
Chapter 7. Preventing problems . . . 81  
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108  
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109  
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General tips for preventing problems .  
Making sure device drivers are current .  
Taking care of your computer . .  
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Cleaning the cover of your computer .  
Japan compliance statement for products  
which connect to the power mains with  
rated current less than or equal to 20 A per  
Chapter 8. Troubleshooting computer  
problems . . . . . . . . . . . . . . . 85  
phase  
Lenovo product service information for  
Taiwan .  
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109  
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Diagnosing problems .  
Troubleshooting .  
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Computer stops responding  
Appendix B. WEEE and recycling  
statements . . . . . . . . . . . . . 111  
Spills on the keyboard .  
Error messages .  
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EU WEEE statements .  
Japan recycling statements  
Recycling information for Brazil .  
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Errors without messages .  
Beep errors . .  
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Memory module problems .  
Networking problems .  
Battery recycling information for Taiwan.  
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Battery recycling information for the European  
Union .  
Problems with the keyboard and other pointing  
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devices.  
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91  
Battery recycling information for the United States  
and Canada.  
Problems with the display and multimedia  
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Fingerprint reader problems.  
Battery and power problems  
Appendix C. ENERGY STAR model  
information . . . . . . . . . . . . . 115  
Solid state drive problems  
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Software problems .  
USB problems .  
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Appendix D. Notices. . . . . . . . . 117  
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Trademarks .  
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118  
Chapter 9. Getting support . . . . . 101  
ii User Guide  
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Read this first  
Be sure to follow the important tips given here to get the most use and enjoyment out of your computer.  
Failure to do so might lead to discomfort or injury, or cause your computer to fail.  
Protect yourself from the heat that your computer generates.  
When your computer is turned on or the battery is charging, the base, the palm  
rest, and some other parts may become hot. The temperature they reach  
depends on the amount of system activity and the level of charge in the battery.  
Extended contact with your body, even through clothing, could cause  
discomfort or even a skin burn.  
• Avoid keeping your hands, your lap, or any other part of your body in  
contact with a hot section of the computer for any extended time.  
• Periodically take hands from using the keyboard by lifting your hands from  
the palm rest.  
Protect yourself from the heat generated by the ac power adapter.  
When the ac power adapter is connected to an electrical outlet and your  
computer, it generates heat.  
Extended contact with your body, even through clothing, may cause a skin  
burn.  
• Do not place the ac power adapter in contact with any part of your body  
while it is in use.  
• Never use it to warm your body.  
Prevent your computer from getting wet.  
To avoid spills and the danger of electrical shock, keep liquids away from your  
computer.  
Protect the cables from being damaged.  
Applying strong force to cables may damage or break them.  
Route communication lines, or the cables of an ac power adapter, a mouse, a  
keyboard, a printer, or any other electronic device, so that they cannot be walked  
on, tripped over, pinched by your computer or other objects, or in any way  
subjected to treatment that could interfere with the operation of your computer.  
© Copyright Lenovo 2012  
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Protect your computer and data when moving it.  
Before moving a computer equipped with a hard disk drive, do one of the  
following, and make sure that the power switch is off or is blinking:  
• Turn it off.  
• Put it in sleep (standby) mode.  
• Put it in hibernation mode.  
This will help to prevent damage to the computer, and possible loss of data.  
Handle your computer gently.  
Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on  
your computer, display, or external devices.  
Carry your computer carefully.  
• Use a quality carrying case that provides adequate cushioning and protection.  
• Do not pack your computer in a tightly packed suitcase or bag.  
• Before putting your computer in a carrying case, ensure that it is off, in sleep  
mode, or in hibernation mode. Do not put a computer in a carrying case while it  
is turned on.  
Important safety information  
Note: Read the important safety information first.  
This information can help you safely use your notebook computer. Follow and retain all information included  
with your computer. The information in this document does not alter the terms of your purchase agreement  
or the Lenovo® Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty,  
and Setup Guide that comes with your computer.  
Customer safety is important. Our products are developed to be safe and effective. However, personal  
computers are electronic devices. Power cords, power adapters, and other features can create potential  
safety risks that can result in physical injury or property damage, especially if misused. To reduce these  
risks, follow the instructions included with your product, observe all warnings on the product and in the  
operating instructions, and review the information included in this document carefully. By carefully following  
the information contained in this document and provided with your product, you can help protect yourself  
from hazards and create a safer computer work environment.  
Note: This information includes references to power adapters and batteries. In addition to notebook  
computers, some products (such as speakers and monitors) ship with external power adapters. If you have  
such a product, this information applies to your product. In addition, computer products contain a coin-sized  
internal battery that provides power to the system clock even when the computer is unplugged, so the  
battery safety information applies to all computer products.  
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Conditions that require immediate action  
Products can become damaged due to misuse or neglect. Some product damage is serious enough  
that the product should not be used again until it has been inspected and, if necessary, repaired by  
an authorized servicer.  
As with any electronic device, pay close attention to the product when it is turned on. On very rare  
occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you  
might hear sounds like popping, cracking or hissing. These conditions might merely mean that an  
internal electronic component has failed in a safe and controlled manner. Or, they might indicate  
a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself.  
Contact the Customer Support Center for further guidance. For a list of Service and Support phone  
numbers, see the following Web site:  
http://www.lenovo.com/support/phone  
Frequently inspect your computer and its components for damage or wear or signs of danger. If you  
have any question about the condition of a component, do not use the product. Contact the Customer  
Support Center or the product manufacturer for instructions on how to inspect the product and  
have it repaired, if necessary.  
In the unlikely event that you notice any of the following conditions, or if you have any safety concerns  
with your product, stop using the product and unplug it from the power source and telecommunication  
lines until you can speak to the Customer Support Center for further guidance.  
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are  
cracked, broken, or damaged.  
• Signs of overheating, smoke, sparks, or fire.  
• Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign  
substances on the battery.  
• A cracking, hissing or popping sound, or strong odor that comes from the product.  
• Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord or  
power adapter.  
• The computer product, power cord, or power adapter has been exposed to water.  
• The product has been dropped or damaged in any way.  
• The product does not operate normally when you follow the operating instructions.  
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for  
or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions,  
or until you get a suitable replacement.  
Safety guidelines  
Always observe the following precautions to reduce the risk of injury and property damage.  
Service and upgrades  
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or  
your documentation. Only use a Service Provider who is approved to repair your particular product.  
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are  
referred to as options. Replacement parts approved for customer installation are referred to as Customer  
Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for  
customers to install options or replace CRUs. You must closely follow all instructions when installing or  
replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a  
product are zero. Before you remove the covers from a product equipped with a power cord, always ensure  
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that the power is turned off and that the product is unplugged from any power source. If you have any  
questions or concerns, contact the Customer Support Center.  
Although there are no moving parts in your computer after the power cord has been disconnected, the  
following warnings are required for your safety.  
CAUTION:  
Hazardous moving parts. Keep fingers and other body parts away.  
CAUTION:  
Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer  
cool before opening the cover.  
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Power cords and power adapters  
DANGER  
Use only the power cords and power adapters supplied by the product manufacturer.  
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or  
better. For other countries, the suitable types shall be used accordingly.  
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in  
ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.  
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.  
Protect power cords and power adapters from liquids. For instance, do not leave your power cord  
or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers.  
Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed  
by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector  
terminals on a power adapter, which can eventually result in overheating.  
Always connect power cords and signal cables in the correct order and ensure that all power cord  
connectors are securely and completely plugged into receptacles.  
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of  
overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.  
Do not use any power cords where the electrical contacts on either end show signs of corrosion or  
overheating or where the power cord appears to have been damaged in any way.  
To prevent possible overheating, do not cover the power adapter with clothing or other objects  
when the power adapter is plugged into an electrical outlet.  
Extension cords and related devices  
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use  
are rated to handle the electrical requirements of the product. Never overload these devices. If power strips  
are used, the load should not exceed the power strip input rating. Consult an electrician for more information  
if you have questions about power loads, power requirements, and input ratings.  
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Plugs and outlets  
DANGER  
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be  
damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.  
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain  
a replacement.  
Do not share an electrical outlet with other home or commercial appliances that draw large amounts  
of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.  
Some products are equipped with a three-pronged plug. This plug fits only into a grounded  
electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into  
a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an  
approved outlet adapter or to replace the outlet with one that enables this safety feature. Never  
overload an electrical outlet. The overall system load should not exceed 80 percent of the branch  
circuit rating. Consult an electrician for more information if you have questions about power loads  
and branch circuit ratings.  
Ensure that the power outlet you are using is properly wired, easily accessible, and located close to  
the equipment. Do not fully extend power cords in a way that will stress the cords.  
Ensure that the power outlet provides the correct voltage and current for the product you are  
installing.  
Carefully connect and disconnect the equipment from the electrical outlet.  
Power supply statement  
DANGER  
Never remove the cover on a power supply or any part that has the following label attached.  
Hazardous voltage, current, and energy levels are present inside any component that has this label  
attached. There are no serviceable parts inside these components. If you suspect a problem with  
one of these parts, contact a service technician.  
External devices  
CAUTION:  
Do not connect or disconnect any external device cables other than USB while the computer power is  
on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait  
at least five seconds after the computer is shut down to disconnect external devices.  
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Notice for lithium coin cell battery  
DANGER  
Danger of explosion if battery is incorrectly replaced.  
Do not:  
• Throw or immerse into water  
• Heat to more than 100°C (212°F)  
• Repair or disassemble  
Dispose of the battery as required by local ordinances or regulations.  
The following statement applies to users in the state of California, U.S.A.  
California Perchlorate Information:  
Products containing manganese dioxide lithium coin cell batteries may contain perchlorate.  
Perchlorate Material - special handling may apply, See  
www.dtsc.ca.gov/hazardouswaste/perchlorate  
Notice for built-in rechargeable batteries  
DANGER  
Do not attempt to replace the internal rechargeable lithium batteries. Contact Lenovo Support for  
factory replacement.  
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Heat and product ventilation  
DANGER  
Computers, ac power adapters, and many accessories can generate heat when turned on and when  
batteries are charging. Notebook computers can generate a significant amount of heat due to their  
compact size. Always follow these basic precautions:  
• When your computer is turned on or the battery is charging, the base, the palm rest, and some  
other parts may become hot. Avoid keeping your hands, your lap, or any other part of your  
body in contact with a hot section of the computer for any extended length of time. When you  
use the keyboard, avoid keeping your palms on the palm rest for a prolonged period of time.  
Your computer generates some heat during normal operation. The amount of heat depends on  
the amount of system activity and the battery charge level. Extended contact with your body,  
even through clothing, could cause discomfort or even a skin burn. Periodically take breaks  
from using the keyboard by lifting your hands from the palm rest; and be careful not to use  
the keyboard for any extended length of time.  
• Do not operate your computer or charge the battery near flammable materials or in explosive  
environments.  
• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and  
reliable operation. These features might inadvertently become blocked by placing the product on  
a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.  
• When the ac power adapter is connected to an electrical outlet and your computer, it generates  
heat. Do not place the adapter in contact with any part of your body while using it. Never use the  
ac power adapter to warm your body. Extended contact with your body, even through clothing,  
may cause a skin burn.  
For your safety, always follow these basic precautions with your computer:  
• Keep the cover closed whenever the computer is plugged in.  
• Regularly inspect the outside of the computer for dust accumulation.  
• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be  
required for computers in dusty or high-traffic areas.  
• Do not restrict or block any ventilation openings.  
• Do not operate your computer inside furniture, as this might increase the risk of overheating.  
• Airflow temperatures into the computer should not exceed 35°C (95°F).  
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Electrical current safety information  
DANGER  
Electric current from power, telephone, and communication cables is hazardous.  
To avoid a shock hazard:  
• Do not use your computer during a lightning storm.  
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration  
of this product during an electrical storm.  
• Connect all power cords to a properly wired and grounded electrical outlet.  
• Connect to properly wired outlets any equipment that will be attached to this product.  
• Whenever possible, use one hand only to connect or disconnect signal cables.  
• Never turn on any equipment when there is evidence of fire, water, or structural damage.  
• Do not use you computer until all internal parts enclosures are fastened into place. Never use  
the computer when internal parts and circuits are exposed.  
DANGER  
Connect and disconnect cables as described in the following procedures when installing, moving,  
or opening covers on this product or attached devices.  
To connect:  
To disconnect:  
1. Turn everything OFF.  
1. Turn everything OFF.  
2. First, attach all cables to devices.  
3. Attach signal cables to connectors.  
4. Attach power cords to outlets.  
5. Turn devices ON.  
2. First, remove power cords from outlets.  
3. Remove signal cables from connectors.  
4. Remove all cables from devices.  
The power cord must be disconnected from the wall outlet or receptacle before installing all other  
electrical cables connected to the computer.  
The power cord may be reconnected to the wall outlet or receptacle only after all other electrical  
cables have been connected to the computer.  
Liquid crystal display (LCD) notice  
CAUTION:  
The LCD is made of glass, and rough handling or dropping the computer can cause the LCD to break.  
If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the  
affected areas with water for at least 15 minutes; if any symptoms are present after washing, get  
medical care.  
Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the Liquid crystal  
display (LCD) contains mercury; dispose of according to local, state, or federal laws.  
Using headphones or earphones  
CAUTION:  
Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of  
the equalizer to maximum increases the earphone and headphone output voltage and the sound  
pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.  
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Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the  
output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The  
headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification  
limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against  
hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7  
limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN  
50332-2 can be dangerous due to excessive sound pressure levels.  
If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of  
the headphones or earphones and the computer already complies with the specifications of EN 50332-1.  
If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5  
Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to  
excessive sound pressure levels.  
Additional safety information  
DANGER  
Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger  
of suffocation.  
Notice for users in the U.S.A.  
Many personal computer products and accessories contain cords, cables or wires, such as power cords or  
cords to connect the accessory to a personal computer. If this product has such a cord, cable or wire, then  
the following warning applies:  
WARNING: Handling the cord on this product or cords associated with accessories sold with this product  
will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or  
other reproductive harm. Wash hands after handling.  
Save these instructions.  
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Chapter 1. Product overview  
This chapter provides information about the locations of connectors, locations of important product labels,  
computer features, specifications, operating environment, and preinstalled ThinkVantage® programs.  
This chapter contains the following topics:  
•
•
•
•
•
•
“Locating computer controls, connectors, and indicators” on page 1  
“Locating important product information” on page 8  
“Features” on page 10  
“Specifications” on page 11  
“Operating environment” on page 11  
“ThinkVantage programs” on page 12  
Locating computer controls, connectors, and indicators  
This section introduces the computer hardware features to give you the basic information you will need  
to start using the computer.  
Front view  
Figure 1. ThinkPad X1 (2nd Generation) front view  
1 Integrated camera  
3 Power button  
2 Built-in microphones  
4 Status indicators  
5 Black button  
6 Fingerprint reader  
8 TrackPoint buttons  
10 Volume control buttons  
7 TrackPoint® pointing stick  
9 Touch pad  
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1 Integrated camera  
Some models have an integrated camera. Use the camera to take pictures or hold a video conference.  
2 Built-in microphones  
The built-in microphones capture sound and voice when used with an application program capable of  
handling audio.  
3 Power button  
Use the power button to turn on the computer. To turn off the computer, use the Start menu shutdown option.  
If your computer stops responding and you cannot turn it off, press and hold the power button for four  
seconds or more. If the computer still is not responding, remove the ac power adapter and reset the system  
by inserting a straightened paper clip into the emergency reset hole. To locate the emergency reset hole,  
refer to “Bottom view” on page 5.  
The power button also can be programmed through the Power Manager program to shut down the computer  
or put it into sleep or hibernation mode. For more information, see the help information system of the  
Power Manager program.  
4 Status indicators  
Your computer has several status indicators. For the detailed information about the location and meaning of  
each indicator, see “Status indicators” on page 6.  
5 Black button  
Press the black button to launch the SimpleTap program. You also can use the black button to interrupt the  
startup sequence of your computer to start the Rescue and Recovery® workspace.  
6 Fingerprint reader  
Some models have a fingerprint reader. The fingerprint authentication technology enables you to use your  
fingerprint to start the computer, enter the ThinkPad® Setup program, or enter the Windows® operating  
system.  
UltraNav® pointing device  
7 TrackPoint pointing stick  
8 TrackPoint buttons  
9 Touch pad  
The keyboard contains the Lenovo unique UltraNav pointing device. Pointing, selecting, and dragging are all  
part of a single process that you can perform without moving your fingers from a typing position.  
10 Volume control buttons  
The volume control buttons enable you to quickly adjust the sound volume, mute the speakers, or mute the  
microphones of your computer.  
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Right-side view  
Figure 2. ThinkPad X1 (2nd Generation) right-side view  
1 4-in-1 media card reader slot  
3 Mini DisplayPort connector  
5 Security keyhole  
2 Combo audio jack  
4 USB 3.0 connector  
1 4-in-1 media card reader slot  
The 4-in-1 media card reader supports the following cards:  
• Secure Digital (SD) card  
• Secure Digital High-Capacity (SDHC) card  
• Secure Digital eXtended-Capacity (SDXC) card  
• MultiMediaCard (MMC)  
For details, refer to the instructions in “Using a flash media card” on page 39.  
Note: Your computer does not support the Content Protection for Recordable Media (CPRM) feature for  
SD cards.  
2 Combo audio jack  
To listen to the sound from your computer, connect a headphone or a headset that has a 3.5 mm 4-pole  
plug to the combo audio jack.  
Notes:  
• If you are using a headset with a function switch, for example, a headset for an iPhone mobile digital  
device, do not press this switch while using the headset. If you press it, the headset microphone will be  
disabled, and the integrated microphones on the computer will be enabled instead.  
• The combo audio jack does not support a conventional microphone.  
3 Mini DisplayPort connector  
Use the Mini DisplayPort connector to connect your computer to a compatible projector, external monitor, or  
high-definition television.  
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Your computer might come with a Mini DisplayPort to VGA adapter. Use the adapter to connect your  
computer to a compatible digital audio device or video monitor such as a high-definition television.  
4 USB 3.0 connector  
The Universal Serial Bus (USB) 3.0 connector is used for connecting devices compatible with a USB  
interface, such as a USB printer or a digital camera.  
Note: When you attach a USB cable to the connector, ensure that the USB mark is facing upward.  
Otherwise the connector might be damaged.  
5 Security keyhole  
Purchase a security cable lock that fits this keyhole to lock your computer to a stationary object to protect  
your computer from theft.  
Left-side view  
Figure 3. ThinkPad X1 (2nd Generation) left-side view  
1 Power jack  
2 Fan louvers  
4 Wireless radio switch  
3 Always On USB connector  
1 Power jack  
Connect the ac power adapter to the power jack to provide ac power to the computer and charge the battery.  
2 Fan louvers  
The internal fan and louvers enable air to circulate in the computer and cool the central processor.  
Note: To avoid impeding airflow, do not place any obstacle in front of the fan.  
3 Always On USB connector  
By default, the Always On USB connector enables you to charge some mobile digital devices and  
smartphones when your computer is in sleep or hibernation mode.  
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If you want to charge these devices when your computer is turned off, you need to connect the computer to  
an ac power supply and change the Always On USB settings in ThinkPad Setup and the Power Manager  
program.  
4 Wireless radio switch  
Use this switch to quickly turn on or turn off all wireless connections.  
Bottom view  
Figure 4. ThinkPad X1 (2nd Generation) bottom view  
1 Emergency reset hole  
2 Built-in stereo speakers  
1 Emergency reset hole  
If your computer stops responding and you cannot turn it off by pressing the power button, remove the ac  
power adapter and reset the computer by inserting a needle or a straightened paper clip into the emergency  
reset hole to turn off the computer.  
2 Built-in stereo speakers  
For details, refer to “Volume and mute buttons” on page 21.  
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Rear view  
Figure 5. ThinkPad X1 (2nd Generation) rear view  
1 SIM card slot  
1 SIM card slot  
If your computer has a wireless WAN feature, it might require a Subscriber Identification Module (SIM) card  
to establish wireless WAN connections. Depending on the country of delivery, the SIM card might be  
already installed in the SIM card slot.  
Status indicators  
The status indicators show the current status of your computer.  
System-status indicators  
Your computer has system-status indicators. The following shows the location and the meaning of each  
indicator.  
1 Speaker mute indicator  
When the indicator is on in red, the speaker mute mode is enabled.  
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2 Microphone mute indicator  
When the indicator is on in red, the microphone mute mode is enabled.  
3 Wireless LAN/WAN/Bluetooth status indicator  
• Green: The wireless LAN, WAN, Bluetooth feature is on.  
• Off: Wireless network devices are disabled or the wireless radio is turned off.  
4 Device access status indicator  
When the indicator is on, the small form factor solid state drive is reading or writing data.  
5 Power-on status indicator  
The power button stays lit whenever the computer is on, blinks when the computer is in sleep mode, and  
is off when the computer is turned off.  
6 Caps Lock indicator  
When the indicator is on, the Caps Lock mode is enabled. You can type all alphabetic characters (A-Z) in  
upper case without pressing the Shift key.  
Power status indicators  
The computer has status indicators that show the power mode (sleep, hibernation, or normal), ac power  
status, and battery status. The following shows the locations and the meaning of the indicators:  
The following figure shows the locations of the ac power status indicator.  
The meaning of the indicator is as follows:  
• Green: The ac power adapter is connected.  
• Off: The ac power adapter is not connected.  
The following figure shows the locations of the sleep mode status indicator and the battery status indicator.  
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1 Sleep status indicator  
• Green: The computer is in sleep mode.  
• Blinking green: The computer is entering sleep or hibernation mode, or is resuming normal operation.  
2 Battery status indicator  
• Green: The battery charge level is 20% or more.  
• Orange: The battery charge level is between 5% and 20%.  
• Fast blinking orange: The battery charge level is 5% or less, or the battery is charging.  
• Slow blinking orange: The battery is being charged. When the charge level reaches 20%, the blinking  
color changes to green.  
• Slow blinking green: The battery charge level is between 20% and 80%, and charging is continuing.  
When the battery charge level reaches 80%, the battery status indicator stops blinking, but the charging  
might continue until the battery is 100% charged.  
• Quick blinking orange: An error has occurred with the battery.  
• Off: The battery is detached or the computer is powered off.  
Note: If the computer is operating on battery power, the battery status indicator does not work while the  
computer is turned off or is in sleep mode or hibernation mode.  
Locating important product information  
This section provides information to help you locate your machine type and model label, FCC ID and IC  
Certification label, and the Microsoft® Certificate of Authenticity (COA) label.  
Machine type and model label  
The machine type and model label identifies your computer. If you contact Lenovo for help, the machine  
type and model number will help support technicians to identify your computer and provide the highest  
level of service.  
You can find the machine type and model of your computer on the label as shown below:  
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FCC ID and IC Certification number label  
You can find the FCC ID and IC Certification numbers for the installed transmitter cards on the bottom of  
your computer as shown below.  
Certificate of Authenticity label  
The Microsoft Certificate of Authenticity label for the preinstalled operating system is attached. Printed on this  
label are the product ID and the product key information for your computer. Record this information and keep  
it in a safe place. You might need these numbers to start your computer or reinstall the operating system.  
The Windows Certificate of Authenticity label of your computer is shown as below:  
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Features  
Processor  
• See the system properties of your computer. To view the system properties, click Start, right-click  
Computer; then click Properties.  
Memory  
• Double data rate 3 low voltage (DDR3L) synchronous dynamic random access memory (SDRAM)  
Storage device  
• Small form factor solid state drive  
Display  
The color display uses TFT technology.  
• Size: 14 inches (355 mm)  
• LCD resolution: up to 1600-by-900  
• Brightness control  
• Integrated camera  
• Built-in digital dual array microphones  
Keyboard  
• 6-row full size backlit keyboard  
• UltraNav pointing device (TrackPoint pointing device and touch pad)  
• Fn key function  
• Black button  
• Volume control buttons  
• Speaker mute button  
• Microphone mute button  
Interface  
• External monitor connector (Mini DisplayPort connector)  
• Combo audio jack  
• One USB 3.0 connector  
• One Always on USB connector  
• 4-in-1 media card reader  
Wireless features  
• Integrated wireless LAN  
• Integrated Bluetooth (on some models)  
• Integrated wireless WAN (on some models)  
Security features  
• Fingerprint reader (on some models)  
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Specifications  
Size  
• Width: 331 mm (13.03 inches)  
• Depth: 226 mm (8.90 inches)  
• Height: 8.0 to 17.3 mm (0.31 to 0.68 inches)  
Heat output  
• 90 W (307 Btu/hr) maximum  
Power source (ac power adapter)  
• Sine-wave input at 50 to 60 Hz  
• Input rating of the ac adapter: 100 to 240 V ac, 50 to 60 Hz  
Battery life  
• For percentage of remaining battery power, check the Power Manager battery gauge on the taskbar.  
• The Power Manager also displays a green, yellow and red indication.  
Operating environment  
This section provides information about your computer operating environment.  
Environment:  
• Maximum altitude without pressurization: 3048 m (10 000 ft)  
• Temperature  
– At altitudes up to 2438 m (8000 ft)  
– Operating: 5.0°C to 35.0°C (41°F to 95°F)  
– Storage: 5.0°C to 43.0°C (41°F to 109°F)  
– At altitudes above 2438 m (8000 ft)  
– Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F)  
Note: When you charge the battery pack, its temperature must be at least 10°C (50°F).  
• Relative humidity:  
– Operating: 8% to 80%  
– Storage: 5% to 95%  
If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.  
Keep electrical appliances such as an electric fan, radio, air conditioner, and microwave oven away from  
your computer because the strong magnetic fields generated by these appliances can damage the monitor  
and data on the solid state drive.  
Do not place any beverages on top of or beside the computer or other attached devices. If liquid is spilled on  
or in the computer or an attached device, a short circuit or other damage might occur.  
Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.  
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ThinkVantage programs  
Your computer is preinstalled with ThinkVantage programs to help you work more easily and securely.  
Note: To learn more about ThinkVantage programs and other computing solutions offered by Lenovo,  
go to http://www.lenovo.com/support.  
Accessing ThinkVantage programs  
On the Windows 7 operating system, you can access ThinkVantage programs from the Lenovo ThinkVantage  
Tools program or from Control Panel.  
• Accessing programs from the Lenovo ThinkVantage Tools program  
Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Double-click a program icon to access  
the application.  
Note: If a program icon in the Lenovo ThinkVantage Tools application navigation window is dimmed, it  
indicates that you need to install the application manually. To install the application manually, double-click  
the application icon. Then, follow the instructions on the screen. When the installation process completes,  
the application icon will be activated.  
Table 1. Programs in the Lenovo ThinkVantage Tools program  
Program  
Icon name  
Access Connections™  
Communications Utility  
Fingerprint Software  
Lenovo Solution Center  
Mobile Broadband Connect  
Password Manager  
Power Manager  
Internet Connection  
Web Conferencing  
Fingerprint Reader  
System Health and Diagnostics  
3G Mobile Broadband  
Password Vault  
Power Controls  
Recovery Media  
Factory Recovery Disks  
Enhanced Backup and Restore  
SimpleTap  
Rescue and Recovery  
SimpleTap  
Update and Drivers  
System Update  
Note: Depending on your computer model, some of the programs might not be available.  
• Accessing programs from Control Panel  
Click Start ➙ Control Panel. Depending on the application you want to access, click the corresponding  
section and then click the corresponding green text.  
Note: If you do not find the application you need in Control Panel, open the Lenovo ThinkVantage Tools  
application navigation window and double-click the dimmed icon to install the application you need.  
Then, follow the instructions on the screen. When the installation process completes, the application icon  
will be activated, and you can find the application in Control Panel.  
The programs and the corresponding sections and green texts in Control Panel are listed in the following  
table.  
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Table 2. Programs in Control Panel  
Program  
Control Panel section  
Network and Internet  
Hardware and Sound  
Green text in Control Panel  
Access Connections  
Communications Utility  
Fingerprint Software  
Lenovo - Internet Connection  
Lenovo - Web Conferencing  
Lenovo - Fingerprint Reader  
or  
System and Security  
Hardware and Sound  
Lenovo - Notebook Fingerprint  
Reader  
Lenovo Solution Center  
System and Security  
Lenovo - System Health and  
Diagnostics  
Programs  
Messages from Lenovo  
Message Center Plus  
Mobile Broadband Connect  
Password Manager  
Network and Internet  
Lenovo - 3G Mobile Broadband  
Lenovo - Password Vault  
System and Security  
User Accounts and Family Safety  
Power Manager  
Hardware and Sound  
System and Security  
Lenovo - Power Controls  
Recovery Media  
SimpleTap  
Lenovo - Factory Recovery Disks  
Lenovo - SimpleTap  
System and Security  
Programs  
Lenovo - Update and Drivers  
System Update  
Rescue and Recovery  
System and Security  
System and Security  
Lenovo - Enhanced Backup and  
Restore  
Note: Depending on your computer model, some of the programs might not be available.  
ThinkVantage programs  
This topic provides a brief introduction to some ThinkVantage programs.  
Note: Depending on your computer model, some of the programs might not be available.  
Access Connections  
The Access Connections program is a connectivity assistant program for creating and managing location  
profiles. Each location profile stores all the network and Internet configuration settings needed for connecting  
to a network infrastructure from a specific location such as a home or an office.  
By switching between location profiles as you move your computer from place to place, you can quickly and  
easily connect to a network with no need to reconfigure your settings manually and restart the computer  
each time.  
Communications Utility  
Use the ThinkVantage Communications Utility program to configure settings for the integrated camera  
and audio devices.  
Fingerprint Software  
If your system comes with a fingerprint reader, the Fingerprint Software program enables you to enroll your  
fingerprint and associate it with your Windows password. As a result, the fingerprint authentication can  
replace your password and enable simple and secure user access.  
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Lenovo Solutions Center  
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It  
combines diagnostic tests, system information collection, security status, and support information, along  
with hints and tips for maximum system performance.  
Lenovo ThinkVantage Tools  
The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access  
to various technologies, such as:  
• Lenovo Solution Center  
• Power Manager  
• Rescue and Recovery  
• System Update  
Message Center Plus  
The Message Center Plus program automatically displays messages to inform you about important notices  
from Lenovo, such as alerts on system updates and alerts on conditions that require your attention.  
Mobile Broadband Connect  
The Mobile Broadband Connect program enables your computer to connect to the mobile broadband (3G)  
network through a supported wireless WAN card.  
Password Manager  
The Password Manager program automatically captures and fills in authentication information for Windows  
applications and Web sites.  
Power Manager  
The Power Manager program provides convenient, flexible, and complete power management for your  
computer. It enables you to adjust your computer power settings to achieve the best balance between  
performance and power saving.  
Recovery Media  
The Recovery Media program enables you to restore the contents of the solid state drive to the factory  
default settings.  
Rescue and Recovery  
The Rescue and Recovery program is a one-button recovery and restore solution that includes a set of  
self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes,  
even if you cannot start the Windows operating system.  
SimpleTap  
The SimpleTap program provides you with a quick way to customize some basic computer settings such as  
muting the speakers, adjusting the volume, locking the computer operating system, launching a program,  
opening a Web page, opening a file, and so on. You also can use the SimpleTap program to access the  
Lenovo App Shop, from which you can download various applications and computer software.  
To start the SimpleTap program in a quick way, do any of the following:  
• Click the red SimpleTap launch point on the desktop. The red launch point is available on the desktop  
after you have launched the SimpleTap program for the first time.  
• Press the black button if your keyboard has one.  
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Note: If your Windows 7 model is not preinstalled with the SimpleTap program, you can download it from  
http://www.lenovo.com/support.  
System Update  
The System Update program helps you keep the software on your computer up-to-date by downloading  
and installing software packages (ThinkVantage programs, device drivers, UEFI BIOS updates, and other  
third party applications).  
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Chapter 2. Using your computer  
This chapter provides information on using some of the computer components.  
•
•
•
•
•
•
•
•
•
•
“Registering your computer” on page 17  
“Frequently asked questions” on page 17  
“Special keys and buttons” on page 18  
“Using the UltraNav pointing device” on page 22  
“Power management” on page 26  
“Connecting to the network” on page 29  
“Presentations and multimedia” on page 34  
“Using audio features” on page 37  
“Using the integrated camera” on page 38  
“Using a flash media card” on page 39  
Registering your computer  
When you register your computer, information is entered into a database, which enables Lenovo to contact  
you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive  
quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and  
services to registered users.  
To register your computer with Lenovo, do one of the following:  
• Connect your computer to the Internet and register your computer through the preinstalled Lenovo  
Product Registration program. The program launches automatically after you have used your computer  
for a time. Follow the instructions on the screen to register your computer.  
• Go to http://www.lenovo.com/register and follow the instructions on the screen to register your computer.  
Frequently asked questions  
Here are a few tips that will help you optimize the use of ThinkPad notebook.  
To ensure that you receive the best performance from your computer, browse the following Web page to find  
information such as aids for troubleshooting and answers to frequently asked questions at:  
http://www.lenovo.com/support/faq.  
Can I get my user guide in another language?  
• To download the user guide in another language, go to http://www.lenovo.com/support. Then follow  
the instructions on the screen.  
On the go and need to use battery power more effectively?  
• To conserve power, or to suspend operation without exiting applications or saving files, see the  
explanation about “Understanding the power-saving modes” on page 28.  
• To achieve the best balance between performance and power saving, create and apply power plans by  
use of Power Manager.  
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• If your computer will be turned off for an extended period of time, follow the instructions in “Disabling  
the built-in battery” on page 27 to disable the internal built-in battery so as to prevent battery power  
from draining.  
Concerned about security or need to securely dispose of data stored on your solid state drive?  
• Study Chapter 4 “Security” on page 45 to find out how you can protect your computer from theft and  
unauthorized use.  
• Use the Client Security Solution program or Password Manager program to protect the data stored on  
your computer.  
• Before you dispose of the data on the solid state drive, be sure to read “Notice on deleting data from your  
solid state drive” on page 55.  
Getting connected in different locations is a challenge?  
• To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq.  
• Take advantage of the networking features by use of Access Connections.  
• To learn more about using the wireless features of your computer, refer to “Wireless connections” on  
page 29.  
• To travel more confidently, be sure to check the tips in “Traveling with your computer” on page 43.  
• Press Fn+F5, or use the wireless radio switch to enable or disable the wireless features.  
Need to give presentations or attach an external monitor often?  
• Use Fn+F7 key combination to switch display output location.  
• Ensure that you follow the procedure of “Attaching an external monitor” on page 34.  
• With the Extend desktop function, you can display output on both the computer display and an external  
monitor.  
You have been using your computer for some time already, and it is getting slower?  
• Follow the general tips for preventing problems introduced in “General tips for preventing problems”  
on page 81.  
• You can diagnose problems yourself by following the instructions in “Diagnosing problems” on page 85.  
• Also Recovery tool is provided on your computer solid state drive. For more information, see Chapter 5  
“Recovery overview” on page 57.  
Print the following sections and keep them with your computer in case you are unable to access this  
online help when necessary.  
•
•
•
“Installing a new operating system” on page 63  
“Computer stops responding” on page 85  
“Power problems” on page 97  
Special keys and buttons  
Your computer has several special keys and buttons to help you work more easily and effectively.  
Black button  
The black button helps you in many situations when your computer is working either normally or not.  
When your computer is working normally, press the black button to launch the SimpleTap program.  
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You also can use the black button to interrupt the startup sequence of your computer and start the Rescue  
and Recovery workspace, which runs independently of the Windows operating system and is hidden from it.  
In this situation, you might need to do the following:  
• Get the current system information.  
• Rescue a file from your Windows environment or restore back-up files, if you have made backups by use  
of the Rescue and Recovery program.  
• Configure your computer or start the ThinkPad Setup.  
All this can be achieved from the Rescue and Recovery workspace. To open the Rescue and Recovery  
workspace, do the following:  
1. Turn on the computer.  
2. When the ThinkPad logo is displayed on the screen, press the black button. The Rescue and Recovery  
screen opens.  
Function key combinations  
To use the function key combination, press and hold the Fn key 1 , then press one of the function keys.  
Release both keys.  
Power conservation  
Fn+F4  
Put your computer into sleep mode. To return to normal operation, press the Fn key only, without pressing a  
function key.  
Note: If you want to use the combination to put the computer into hibernation mode or do-nothing mode,  
change the settings in Power Manager.  
Switching a display output location  
• Fn+F7  
Switch the display output location between the computer display and an external monitor by selecting  
one of the following options:  
– Computer display only  
– Computer display and external monitor (same image)  
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– Computer display and external monitor (extended desktop function)  
– External monitor only  
Note: The Windows+P key combination has the same functionality as Fn+F7.  
Enabling or disabling the wireless features  
• Fn+F5  
Enable or disable the built-in wireless networking features. If you press Fn+F5, a list of wireless features is  
displayed. You can quickly change the power state of each feature in the list.  
To enable or disable the wireless features by using Fn+F5, the following device drivers must be installed  
on your computer beforehand:  
– Power Management driver  
– OnScreen Display Utility  
– Wireless device drivers  
For information on the wireless features, refer to “Wireless connections” on page 29.  
Launching the camera and audio settings  
• Fn+F6  
Press Fn+F6 to open the Communications settings window. From this window, you can take a picture,  
change the camera and audio settings, and launch the Communications Utility program.  
Adjusting the brightness level of the computer display  
• Fn+F8: The computer display becomes dimmer.  
• Fn+F9: The computer display becomes brighter.  
This function key combination changes the brightness level temporarily. To change the default brightness  
level, modify the settings of the Power Option in Control Panel or use Power Manager.  
Multimedia control  
• Fn+F10: Previous track/scene  
• Fn+F11: Play or pause  
• Fn+F12: Next track/scene  
Other functions  
• Fn+Spacebar: This combination is used to control the keyboard backlight.  
There are three states for the keyboard backlight: On (Low), On (High), and Off.  
Press Fn+Spacebar once to turn on the keyboard backlight in low brightness level. To adjust the backlight  
to a high brightness level, press the key combination again. Pressing the key combination for a third  
time turns off the keyboard backlight.  
• Fn+F3: Lock your computer.  
• Fn+B: Have the same function as the Break key on the conventional keyboard.  
• Fn+K: Have the same function as the ScrLK key on the conventional keyboard.  
• Fn+P: Have the same function as the Pause key on the conventional keyboard.  
• Fn+S: Have the same function as the SysRq key on the conventional keyboard.  
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Volume and mute buttons  
You can adjust the sound level of the built-in speakers by using the following three buttons:  
1 Speaker mute button  
2 Volume control button  
3 Microphone mute button  
If you mute the sound and then turn off your computer, the sound will remain muted when you turn on your  
computer again. To turn on the sound, press the plus (+) or minus (-) button.  
Setting the volume  
To open the window for adjusting the output volume or the recording volume, do the following:  
1. Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Sound. The Sound window opens.  
2. Click the Playback tab or Recording tab, and then click a device, which you want to customize.  
3. Click the Properties button.  
4. Click the Levels tab, and then change the volume by moving the slider.  
You also can get access to the desktop volume control by using the volume icon on the taskbar at the lower  
right of the screen. For details about controlling volume, refer to your Windows help information system.  
Setting the microphone mute button  
By default, you can toggle all of your recording devices between the mute state and the un-mute state by  
pressing the microphone mute button.  
If you want to toggle one of the recording devices between the mute state and the un-mute state, do  
the following:  
1. Press Fn+F6. The Communications settings window opens.  
2. Click the Manage Settings button. The Communications Utility window opens.  
3. On the VoIP Call Settings tab, click Microphone mute button settings. The Setting for Microphone  
Mute window opens.  
4. Select Only the recording device selected below: and then select the recording device from the  
drop-down list box.  
5. Click OK.  
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Windows key  
You can display or hide the Start menu of Windows by pressing the Windows key 1  
You also can use the Windows key together with another key to achieve other functions. For details, refer to  
the help information system of the Windows operating system.  
Using the UltraNav pointing device  
Your computer comes with the UltraNav pointing device. The UltraNav pointing device consists of the  
TrackPoint pointing device and the touch pad, each of which is itself a pointing device with both basic and  
extended functions. You can configure both devices by choosing the settings you prefer as follows:  
• Set both the TrackPoint pointing device and the touch pad as pointing devices.  
This setting enables the use of all the basic and extended functions of the TrackPoint pointing device  
and the touch pad.  
• Set the TrackPoint pointing device as the main pointing device and the touch pad for extended  
functions only.  
This setting enables the use of all basic and extended functions with the TrackPoint pointing device while  
limiting the use of the touch pad to scrolling, tap zones, and slow-motion pointer functions.  
• Set the touch pad as the main pointing device and the TrackPoint pointing device for the extended  
functions only.  
This setting enables the use of all basic and extended functions with the touch pad while limiting the use  
of the TrackPoint pointing device to scrolling and Magnifying Glass functions.  
• Set the TrackPoint pointing device as the main pointing device, and disable the touch pad.  
• Set the touch pad as the main pointing device, and disable the TrackPoint pointing device.  
Changing the UltraNav pointing device settings  
To change your UltraNav pointing device settings, click Start ➙ Control Panel ➙ Hardware and Sound ➙  
Mouse ➙ UltraNav. Then change the settings as you desired.  
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Using the TrackPoint pointing device  
The TrackPoint pointing device consists of a pointing stick 1 on the keyboard and three click buttons at the  
bottom of the keyboard. To move the pointer 5 on the screen, you apply pressure to the nonslip cap on the  
pointing stick in any direction parallel to the keyboard; the pointing stick itself does not move. The speed at  
which the pointer moves depends on the pressure you apply to the pointing stick. The functions of the left 4  
and right 2 click buttons correspond to those of the left and right mouse buttons on a conventional mouse.  
The TrackPoint center button 3 , called the scroll bar, enables you to scroll Web pages or documents in any  
direction with no need to use the graphic scroll bars on the side of the window.  
If you are not familiar with the TrackPoint, these instructions will help you get started:  
1. Place your hands in the typing position, and press gently with either index finger on the pointing stick in  
the direction in which you want the pointer to move.  
To move the pointer, press the pointing stick away from you to move it up, toward you to move it  
down, to one side or the other to move it sideways.  
Note: The pointer might drift. This is not a defect. Stop using the TrackPoint pointing device for a  
few seconds; then the pointer will stop moving.  
2. To select and drag as required by your software, press the left or right click button with either thumb  
and move the TrackPoint pointing stick.  
By enabling Press-to-Select, you can make the TrackPoint pointing stick function the same as the  
left or right click button.  
Customizing the TrackPoint pointing device  
You can customize the TrackPoint pointing device and its buttons as follows:  
• Switch the functions of the left and right buttons.  
• Change the sensitivity of the TrackPoint.  
• Enable the Press-to-Select function.  
• Enable the Magnifying Glass function.  
• Enable the TrackPoint scrolling function.  
• Enable the TrackPoint Scrolling Tips.  
To customize the TrackPoint, Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Mouse ➙ UltraNav.  
Changing the cap  
The cap 1 on the end of the TrackPoint pointing stick is removable. You can replace it as shown in  
the drawing.  
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Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can  
keep the cap from your old keyboard and use it on the new one.  
Using the touch pad  
The touch pad is a pad 1 below the TrackPoint buttons at the bottom of the keyboard. To move the pointer  
2 on the screen, slide your fingertip over the pad in the direction in which you want the pointer to move.  
The whole touch pad 1 is an active area sensitive to finger movement. The bottom area of the touch pad  
consists of a left click zone 3 and a right click zone 2 .  
Movement on the touch pad emulates operations on the mouse. Before interacting with the touch pad, make  
sure the cursor stays on the object that you want to operate.  
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• Left click: To mimic a single left click on a mouse, tap anywhere on the touch pad once or press the  
left click zone 3 once. To mimic a double click on a mouse, tap anywhere on the touch pad twice  
or press the left click zone 3 twice.  
• Right click: To mimic a right click on a mouse, press the right click zone 2 once.  
• Left click and drag: To mimic a left click and drag on a mouse, do either of the following:  
– Tap anywhere on the touch pad twice and hold the finger on the touch pad, slide the same finger or  
another finger on the touch pad, whichever is more convenient and then release the finger(s).  
– Press the left click zone 3 and hold the finger on the touch pad, slide another finger on the touch  
pad, and then release both fingers.  
• Right click and drag: To mimic a right click and drag on a mouse, press the right click zone 2 and hold  
the finger on the touch pad, slide another finger on the touch pad, and release both fingers.  
Using the multi-touch touch pad  
The touch pad of your computer supports multi-touch with which you can zoom in, zoom out, scroll or rotate  
on the screen while browsing the Internet or reading or editing a document.  
For details, refer to the Help in UltraNav.  
Customizing the touch pad  
To customize the touch pad, do as follows:  
1. Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Mouse ➙ UltraNav. A panel for UltraNav  
Device Settings pops up.  
2. Click Manage Settings to open the Mouse properties window.  
3. Click the UltraNav tab and proceed to customizing the touch pad.  
For details, refer to the Help in the Utility.  
Disabling the UltraNav pointing device and using an external mouse  
If you attach an external mouse to a USB connector, you can use the external mouse simultaneously with  
the TrackPoint pointing device and the touch pad.  
Disabling the TrackPoint or the touch pad  
To disable the TrackPoint or the touch pad, do either of the following:  
1. Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Mouse ➙ UltraNav.  
2. To disable the TrackPoint pointing device, clear the check box for Enable TrackPoint.  
To disable the touch pad, clear the check box for Enable touch pad.  
3. Click OK.  
Note: You also can open the UltraNav properties window by clicking the UltraNav icon in the Windows  
notification area. For details, refer to the instructions in “Adding the UltraNav icon to the Windows notification  
area” on page 25.  
Adding the UltraNav icon to the Windows notification area  
For easy access to the UltraNav properties, you can enable the display of the UltraNav icon in the Windows  
notification area.  
To enable the display of the UltraNav icon in the Windows notification area, do the following:  
1. Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Mouse ➙ UltraNav  
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2. Select the check box for Show UltraNav icon on the system tray.  
3. Click OK. You can now change the properties of the UltraNav pointing device by clicking the UltraNav  
icon in the Windows notification area.  
Note: If you are using the Windows 7 operating system, click the triangular icon on the taskbar to show  
hidden icons.  
Power management  
When you need to use your computer away from electrical outlets, you depend on battery power to keep  
your computer running. Different computer components consume power at different rates. The more you  
use the power-intensive components, the faster you consume battery power.  
Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by allowing  
you to take your work wherever you go. With ThinkPad batteries, you will be able to work longer without  
being tied to an electrical outlet.  
Checking the battery status  
The Power Manager battery gauge on the taskbar displays the percentage of battery power remaining.  
The rate at which you use battery power will determine how long you can use the battery of your computer  
between charges. Because each computer user has different habits and needs, it is difficult to predict how  
long a battery charge will last. There are two main factors:  
• How much energy is stored in the battery when you begin to work.  
• The way you use your computer:  
– How often you access the solid state drive.  
– How bright you make the computer display.  
Using the ac power adapter  
The power to run your computer can come either from the lithium-ion (Li-ion) built-in battery provided with it,  
or from ac power through the ac power adapter. While you use ac power, the battery charges automatically.  
The ac power adapter that comes with your computer has two basic components:  
• The transformer pack that converts ac power adapter for use with the computer.  
• The power cord that plugs into the ac outlet and into the transformer pack.  
Attention: Using an improper power cord could cause severe damage to your computer.  
Connecting the ac power adapter  
To use the ac power adapter, do the following. Be sure to take these steps in the order in which they are  
given here.  
1. Connect the ac power adapter to the power jack of the computer.  
2. Connect the power cord to the transformer pack.  
3. Plug the power cord into an electrical outlet.  
Tips on using the ac power adapter  
You can check the status of your battery at any time by looking at the battery meter at the bottom of your  
display.  
• When the ac power adapter is not in use, disconnect it from the electrical outlet.  
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• Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to  
the transformer.  
• Before you charge the battery, ensure that its temperature is at least 10°C (50°F).  
• You can charge the battery when the ac power adapter is connected to the computer. You need to  
charge it in any of the following conditions:  
– When a new battery is installed.  
– If the battery status indicator starts blinking  
– If the battery has not been used for a long time  
Charging the battery  
When you check battery status and find that the percentage of power remaining is low or when the power  
alarm alerts you that the remaining power is low, you need to charge your battery.  
If an ac outlet is convenient, plug the ac power adapter into it, and then insert the jack into the computer.  
The battery will be fully charged in about 2 hours. This is affected by the battery size and the physical  
environment. The battery status indicator will let you know that the battery is charging, and will also notify  
you when the battery is fully charged.  
Note: To increase the life of the battery, the computer does not start recharging the battery if the remaining  
power is greater than 95%.  
Disabling the built-in battery  
You need to disable the built-in battery in the following situations:  
• Your computer will be turned off for an extended period of time.  
• Your SIM card needs to be replaced.  
To disable the built-in battery, do the following:  
1. Turn off your computer and disconnect the ac power adapter and all cables from the computer.  
2. Turn on your computer. Press F1 to enter ThinkPad Setup when the ThinkPad logo appears.  
3. Select Config ➙ Power. The submenu is displayed.  
4. Select Disable Built-in Battery.  
5. Click Yes in the Setup Warning window. Wait for a few minutes till the inside of the computer cools.  
Maximizing the battery life  
To maximize the life of the battery, do the following:  
• Use the battery until the charge is completely depleted; that is, use the battery until the battery status  
indicator starts blinking orange.  
• Recharge the battery completely before using it. The battery is fully charged if the battery indicator shows  
green when the ac power adapter is plugged in.  
• Always use power management features such as power modes, screen blank, sleep, and hibernation.  
Managing the battery power  
With Power Manager, you can adjust your power settings to give you the best balance between performance  
and power saving.  
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For instructions on accessing the Power Manager program, see “Accessing ThinkVantage programs” on  
page 12.  
For more information about the Power Manager program, refer to the help information system.  
Understanding the power-saving modes  
There are several modes that you can use at any time to conserve power. This section introduces each  
mode and gives tips on the effective use of the battery power.  
Introducing the power-saving modes  
• Screen blank  
The computer display requires considerable battery power. To turn off power to the display, do the  
following:  
1. Right-click the Power Manager Battery Gauge in the task bar.  
2. Select Power off display (keep current power plan) .  
• Sleep  
In sleep mode, your work is saved to memory, and then the solid state drive and the computer display are  
turned off. When your computer wakes up, your work is restored within seconds.  
To put your computer into sleep mode, press Fn+F4. To return from sleep mode, press the Fn key.  
Depending on the computer model, your computer might support the 30 Day Standby function. When  
the function is enabled, the computer consumes even less power in the sleep mode and takes only  
seconds to resume normal operation when you press the power button. To enable the 30 Day Standby  
function, do the following:  
1. Start the Power Manager program and switch to the advanced view.  
2. Click the Global Power Settings tab and select Enable 30 Day Standby.  
3. Click Apply. The 30 Day Standby function will take effect the next time you start your computer.  
For more information about the 30 Day Standby function, refer to the help information system of the  
Power Manger program.  
• Hibernation  
By using this mode, you can turn off your computer completely without saving files or exiting from  
any applications that are running. When the computer enters hibernation mode, all open applications,  
folders, and files are saved to the solid state drive, and then the computer turns off. Use the Power  
Manager program to configure how you want the computer enter hibernation mode. To enter hibernation  
mode, do as follows:  
1. Click Start.  
2. Click the triangle mark on the right side of the Shut down icon, then select Hibernate  
• Wireless off  
When you are not using the wireless features, such as Bluetooth or wireless LAN, turn them off. This will  
help conserve power. To turn off the wireless features, press Fn+F5 or use the wireless radio switch.  
Enabling the wakeup function  
If you put your computer into hibernation mode, and the wakeup function is disabled (this is the default  
setting), the computer does not consume any power. If the wakeup function is enabled, it consumes a small  
amount of power. To enable the function, do the following:  
1. Click Start ➙ Control Panel ➙ System and Security.  
2. Click Administrative Tools.  
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3. Click Task Scheduler. If you are prompted for an administrator password or confirmation, type the  
password or provide confirmation.  
4. From the left pane, select the task folder for which you want to enable the wakeup function. The  
scheduled tasks are displayed.  
5. Click a scheduled task, and then click the Conditions tab.  
6. Under Power, select the check box for Wake the computer to run this task.  
Enabling the battery alarm  
You can program your computer so that when the battery power falls below a certain level, three events  
occur: the alarm goes off, a message is displayed, and the LCD is turned off.  
To enable the battery alarm, do the following:  
1. Start Power Manager.  
2. Click the Global Power Settings tab.  
3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set  
the action.  
Note: If your computer enters sleep or hibernation mode when the battery is low, but the alarm message  
has not yet been displayed, the message will be displayed when the computer resumes. To resume normal  
operation, click OK.  
Connecting to the network  
Your computer might have one or more network cards for connecting to the Internet and to your company's  
wireless LAN network.  
Note: Some models come with a built-in wireless WAN card enabling you to establish cellular wireless  
connections to remote public or private networks.  
The Access Connections program is a connectivity assistant program for creating and managing location  
profiles. Each location profile stores all the network and Internet configuration settings needed for connecting  
to a network infrastructure from a specific location such as a home or an office.  
Ethernet connections  
Your computer might come with the Lenovo USB 2.0 Ethernet Adapter, which enables you to do a 10/100  
Mbps connection. You can connect your computer to a network using the adapter. For example, you can  
establish a broadband connection, such as DSL or CATV.  
To connect to a network through Ethernet, you can use the Access Connections program.  
Wireless connections  
Wireless connection is the transfer of data without the use of cables by means of radio waves only.  
Depending on the frequency used for data transmission, the area covered, or the type of the device used for  
data transfer, the following categories of wireless networks might be available to you.  
Wireless LAN  
A wireless LAN covers a relatively small geographic area, such as an office building or a house. Devices  
based on the 802.11 standards can connect to this network.  
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Wireless WAN  
A wireless WAN covers a broader geographic area. Cellular networks are used for data transmission, and  
access is provided by a wireless service carrier.  
Bluetooth  
Bluetooth is one of a number of technologies used to create a wireless personal area network. Bluetooth  
can connect devices a short distance from one another, and is commonly used for connecting peripheral  
devices to a computer, transferring data between hand-held devices and a personal computer, or remotely  
controlling and communicating with devices such as mobile phones.  
Establishing wireless LAN connections  
Your computer comes with a small form factor built-in wireless network card and a configuration utility to help  
you make wireless connections and monitor the status of your connection, so that you can stay connected to  
your network while you are in the office, in a meeting room, or at home, with no need for a wired connection.  
Attention:  
• If you carry your computer with the wireless LAN feature into an airplane, check the services with the  
airline before boarding the airplane.  
• If there are restrictions on the use of computers on an airplane with the wireless feature, you need  
to disable it before boarding.  
Note: You can purchase a wireless network card as an option from Lenovo at  
http://www.lenovo.com/accessories/services/index.html.  
Tips for using the wireless LAN feature  
• Place your computer so that there are as few obstacles as possible between the wireless LAN access  
point and the computer.  
• To achieve the best wireless connection, open your computer display to an angle slightly greater than  
90 degrees.  
• If you use the wireless feature (the 802.11 standard) of your computer simultaneously with a Bluetooth  
option, data transmission speed can be delayed and the performance of the wireless feature can be  
degraded.  
Wireless network setup  
To use the built-in wireless network card (the 802.11 standard) to communicate, start the Access  
Connections program. See “Accessing ThinkVantage programs” on page 12.  
Note: Before you start setting up wireless network connections by using the Access Connections program,  
obtain a Network Name (SSID) and your encryption information from your network administrator.  
Wireless security features  
Advances in wireless technology require that we manage your security more reliably than ever. Therefore,  
Lenovo has extended its Embedded Security Subsystem called the Trusted Platform Module (TPM) to  
encompass virtually all of our ThinkPad and desktop computer lines. This security subsystem helps protect  
data, hardware, network access and communications, both wired and wireless, on select ThinkPad and  
desktop PCs.  
The Embedded Security Subsystem provides hardware-based protection of critical security information,  
including passwords, encryption keys, and electronic credentials. It also helps identify computer users  
involved in transactions, and helps establish that data transmissions are authentic, confidential and intact.  
For both types of network, the Client Security Solution and TPM ensure data confidentiality and availability  
by providing a hardware- and software-based architecture for better protection of the sensitive keys, identity  
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information, and confidential data. Also, for wireless networks the TPM hardware provides enhanced  
authentication and session confidentiality by concealing authentication credentials for industry-standard  
802.1x protocols and Cisco LEAP.  
Note: Client Security Solution is not preinstalled on your system. To download Client Security Solution,  
go to http://www.lenovo.com/support.  
For more information on wireless security offerings, go to  
http://www.pc.ibm.com/us/think/thinkvantagetech/security.html  
Establishing wireless WAN connections  
Wireless Wide Area Network (wireless WAN) enables you to establish wireless connections to remote public  
or private networks. These connections can be maintained over a large geographical area, such as a city  
or an entire country, by use of multiple antenna sites or satellite systems maintained by wireless service  
providers.  
Some ThinkPad notebook computers come with a built-in wireless half size WAN card integrating some  
wireless WAN technologies, such as 1xEV-DO, HSPA, 3G or GPRS. You can connect to the Internet or your  
company network through the configuration utility and monitor the wireless connection status.  
Note: Wireless WAN service is provided by authorized service providers in some countries.  
Locating the wireless WAN antennas  
The built-in antennas for wireless communication are located at the top left and the top right portions of  
your computer display. For the specific locations of each antenna, refer to “Location of the UltraConnect™  
wireless antennas” on page 106.  
Using the wireless WAN feature  
To use the wireless WAN feature, start the Access Connections program. For more information, see  
“Locating computer controls, connectors, and indicators” on page 1.  
Installing and Replacing the SIM card  
Your computer might require a SIM card to establish a wireless WAN connection. Depending on the country  
of delivery, the SIM card might be already installed in your computer or will be part of the shipping contents  
that came with your computer.  
To install or replace the SIM card, do the following:  
1. Enter ThinkPad Setup to stop battery discharge. For more information, refer to “Disabling the built-in  
battery” on page 27.  
2. Locate the SIM card slot at the rear side of the computer. See “Rear view” on page 6.  
3. Open the SIM card slot cover.  
4. If a SIM card is preinstalled in the slot, push the SIM card inward a little, the SIM card pops out. Gently  
slide the SIM card out of the slot.  
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5. To install a SIM card, insert the SIM card firmly into the slot until you hear a click.  
6. Close the SIM card slot cover.  
Using Bluetooth  
Your computer is equipped with the integrated Bluetooth feature, you can enable or disable the feature by  
pressing Fn+F5. When you press Fn+F5, a list of wireless features is displayed. You can enable or disable  
the Bluetooth feature with a single click.  
To configure a Bluetooth device or manage connection settings, use Bluetooth Devices in Control Panel.  
1. Click Start ➙ Control Panel.  
2. Click Hardware and Sound.  
3. Click Devices and Printers.  
To send data to a Bluetooth-enabled device, do the following:  
1. Right-click the data that you want to send.  
2. Select Send To ➙ Bluetooth Devices.  
For details, refer to the Windows help information system.  
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Note: If you use the wireless feature (the 802.11 standard) of your computer simultaneously with a Bluetooth  
option, data transmission speed can be delayed and the performance of the wireless feature can be  
degraded.  
Checking the wireless connection status  
You can check your computer wireless connection status and wireless signal strength through the Access  
Connections gauge on the taskbar, or through the Access Connections icon and wireless status icon on  
the taskbar.  
Access Connections gauge  
The Access Connections gauge on the taskbar displays the signal strength and status of your wireless  
connection.  
You can find more detailed information about the signal strength and status of your wireless connection by  
opening the Access Connections program or by right-clicking the Access Connections gauge on the taskbar  
and selecting View Status of Wireless Connection.  
• Access Connections gauge states: wireless LAN  
–
–
Power to the wireless radio is off or no signal.  
Power to the wireless radio is on. The signal strength of the wireless connection is poor. To  
improve signal strength, move your computer closer to the wireless access point.  
–
–
Power to the wireless radio is on. The signal strength of the wireless connection  
is marginal.  
Power to the wireless radio is on. The signal strength of the wireless connection is  
excellent.  
• Access Connections gauge states: wireless WAN  
–
–
–
–
No signal  
Signal level 1  
Signal level 2  
Signal level 3  
Access Connections icon and wireless status icon  
The Access Connections icon displays general connection status.  
The wireless status icon displays the signal strength and status of your wireless connection.  
You can find more detailed information about the signal strength and status of your wireless connection  
either by opening the Access Connections program or by double-clicking the Access Connections wireless  
status icon on the taskbar.  
• Access Connections icon states  
–
–
–
No location profile is active or none exists.  
Current location profile is disconnected.  
Current location profile is connected.  
• Wireless status icon states: wireless LAN  
Power to the wireless radio is off.  
–
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–
–
–
–
–
Power to the wireless radio is on. No association.  
Power to the wireless radio is on. No signal.  
Power to the wireless radio is on. The signal strength of the wireless connection is excellent.  
Power to the wireless radio is on. The signal strength of the wireless connection is marginal.  
Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve  
signal strength, move your system closer to the wireless access point.  
• Wireless status icon states: wireless WAN  
–
–
–
Power to the WAN radio is off  
No association  
No signal  
–
–
–
Signal level 1  
Signal level 2  
Signal level 3  
Note: If you have trouble in making a connection, try moving your computer closer to your wireless access  
point.  
Enabling or disabling the wireless features  
To enable or disable the wireless features, do one of the following:  
• Press Fn+F5 to bring up the wireless feature list, such as wireless LAN and Bluetooth. Select a feature  
to enable or disable it.  
• Click the Access Connections wireless status icon in the Windows notification area. Then, click Power  
On Wireless Radio to enable the wireless features or click Power Off Wireless Radio to disable the  
wireless features.  
Presentations and multimedia  
You can connect your computer to a projector to give presentations or you can connect your computer  
to an external monitor to expand your workspace.  
Changing display settings  
You can change the display settings, such as display resolution, font size and so on.  
To change the display settings, do the following:  
1. Open Control Panel and click Appearance and Personalization.  
2. Click Display for further configuration.  
3. Click Apply. The change will take effect after you log off.  
Connecting a projector or an external monitor  
This topic provides information about connecting a projector or an external monitor.  
Attaching an external monitor  
Note: If you attach an external monitor, a video interface cable with a ferrite core installed on the cable  
is required.  
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Your computer supports a maximum video resolution of up to 1920x1200(with an external monitor attached  
to your computer through a Mini DisplayPort to VGA adapter), provided that the external monitor also  
supports that resolution. For details, refer to the manual provided with the external monitor.  
You can set any resolution for either the computer display or the external monitor. When you use both at the  
same time, the resolution of both is the same. If you set a higher resolution for the computer display, you  
can see only part of the screen at a time. You can see other parts by moving the image with the TrackPoint  
pointing device or another pointing device.  
You can move the display output to the computer display, the external monitor, or both in the Display  
Settings window.  
Connecting an external monitor  
To attach an external monitor, do the following:  
1. Connect the external monitor to the mini DispalyPort connector; then connect the monitor to an  
electrical outlet.  
2. Turn on the external monitor.  
3. Change the display output location by pressing Fn+F7. This enables you to switch between viewing  
output on the external monitor, the computer monitor, and both monitors.  
Note: If your computer cannot detect the external monitor, right-click on the desktop, then select Screen  
resolution. Click the Detect button.  
Notes:  
• Do not change the display output location while a moving picture is being drawn, for example, while  
playing a movie or a game, or viewing a business presentation. Close the application before changing the  
display output location, or change the display mode before you open an MPEG file to play.  
• If you are attaching an external monitor that supports only VGA mode (640x480 resolution), do not view  
output on both the computer display and the external monitor. Doing so would cause the external monitor  
screen to be scrambled and the output not to be displayed; in addition, it could cause damage to the  
screen. Use the external monitor only.  
• If the external TFT monitor you connect has an analog interface, flickers or ripples might appear on some  
displays, such as the shutdown screen of the Windows operating system. This is caused by the external  
TFT monitor, and cannot be fixed by adjusting the external TFT monitor or the computer side settings.  
Setting the external monitor type  
To set your external monitor type, do the following:  
1. Connect the external monitor to the Mini DisplayPort connector, and then connect the monitor to an  
electrical outlet.  
2. Turn on the external monitor.  
3. Right-click on the desktop, and click Screen resolution.  
Note: If your computer cannot detect the external monitor, click the Detect button.  
4. Set Resolution.  
5. Click Advanced Settings.  
6. Click the Monitor tab. Check the monitor information window to ensure that the monitor type is correct.  
If it is, click OK to close the window; otherwise proceed with the following steps.  
7. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP  
Monitor.  
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8. Click Properties. If you are prompted for an administrator password or confirmation, type the password  
or provide confirmation.  
9. Click the Driver tab.  
10. Click Update Driver.  
11. Click Browse my computer for driver software, and then click Let me pick from a list of device  
drivers on my computer.  
12. Clear the Show compatible hardware check box.  
13. Select Manufacturer and Model for your monitor. If you cannot find your monitor on the list, stop the  
installation of this driver and use the driver shipped with your monitor.  
14. After updating the driver, click Close.  
15. Click OK.  
Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click Advanced  
Settings, select the Monitor tab, then set Colors.  
Considerations for attaching an external monitor  
• When installing an operating system, you must install the display driver for your monitor that is supplied  
with the computer, and the monitor INF file that is supplied with the external monitor.  
• If you set a resolution higher than the resolution you are using on the computer monitor, and use an  
external monitor that does not support that resolution, take advantage of the virtual screen function,  
which enables you to display only a part of the high-resolution screen image your computer produces.  
You can see other parts of the image by moving the screen with the TrackPoint pointing device or another  
pointing device.  
• If the external monitor you are using is outdated, the resolution and the refresh rate might be limited.  
Using the Mini DisplayPort connector  
Your computer has a Mini DisplayPort connector, the latest digital display interface for connection to various  
external devices, such as CRT monitors, projectors, or even high-definition televisions. This compact  
connector enables a plug-and-play setup and supports adapters that can plug into DVI, VGA, or HDMI  
connectors.  
Using dual displays  
This section introduces the Extend desktop function that enables you to display output (the same or different)  
on both the computer display and an external monitor.  
Using the Extend desktop function  
Your computer supports a function named the Extend desktop. With the Extend desktop function, you  
can display output on both the computer display and an external monitor. You also can display different  
desktop images on each monitor.  
You can use the Extend desktop function without changing any settings. If the function does not work, refer  
to “Enabling the Extend desktop function” on page 37 to enable it.  
Considerations for using the Extend desktop function  
• If you want to show DOS full-screen while in the Extend desktop mode, only the primary display shows  
DOS; the other display is blacked out.  
• If your computer has the Intel® graphics card, you can designate the other display as the primary display  
by doing the following:  
1. Press Ctrl+Alt+F12. The Intel Graphics and Media Control Panel window opens.  
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2. Select Advanced Mode and click OK.  
3. Click Multiple Display.  
4. Select the desired display as the primary display.  
• If your computer has the AMD® graphics card, you can designate the other display as the primary display  
by doing the following:  
1. Right-click on the desktop, then select Screen resolution.  
2. Select Extend these displays in Multiple Displays.  
3. Change the setting to designate the primary display.  
• When an application using DirectDraw or Direct3D is played in full-screen mode, it is shown only on the  
primary display.  
• You cannot use the display switching function when you are in the Extend desktop mode.  
Enabling the Extend desktop function  
To enable the Extend desktop function, do the following:  
1. Connect the external monitor to the monitor connector; then connect the monitor to an electrical outlet.  
2. Turn on the external monitor.  
3. Press Fn+F7, then select Extend.  
To change the resolution for each monitor, do the following:  
1. Right-click on the desktop, and click Screen resolution.  
2. Click the Monitor-1 icon (for the primary display, the computer display).  
3. Set the resolution for the primary display.  
4. Click the Monitor-2 icon (for the secondary display, the external display).  
5. Set the resolution for the secondary display.  
6. Click Advanced settings and set up the color quality on the Monitor tab.  
7. Click OK to apply the changes.  
Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click Advanced  
Settings, select the Monitor tab, then set Colors.  
Using audio features  
Your computer is equipped with the following:  
• Combo audio jack, 1/8 inch (3.5 mm) in diameter  
• Built-in stereo speakers  
• Built-in dual array digital microphone  
Your computer also has an audio chip that enables you to enjoy various multimedia audio features, such  
as the following:  
• Recording and playback of PCM and WAV files  
• Playback of MIDI and MP3 files  
• Recording from various sound sources, such as a headset attached  
The following table shows which functions of the audio devices attached to the jacks on your computer are  
supported.  
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Table 3. Audio feature list  
Jack  
Headset with a 3.5 mm  
4-pole plug  
Conventional headphone  
Conventional microphone  
Headphone and  
microphone functions  
supported  
Headphone function  
supported  
Not supported  
Combo audio jack  
To configure the microphone for optimized sound recording, click Start ➙ Control Panel ➙ Hardware and  
Sound ➙ Realtek HD Audio Manager. The Realtek HD Audio Manager window opens.  
Using the integrated camera  
If your computer has an integrated camera, when you press Fn+F6 to open the Communications settings  
window, the camera will be launched and the green camera-in-use indicator will turn on automatically. In  
the Communications settings window, you can preview your video image and take a snapshot of your  
current image.  
You also can use the integrated camera with other programs that provide features such as photographing,  
video capturing, and video conferencing. To use the integrated camera with other programs, open one of the  
programs and start the photographing, video capturing, or video conferencing function. Then, the camera  
will start automatically and the green camera-in-use indicator will turn on. For more information about using  
the camera with a program, refer to the documentation that came with the program.  
If you do not want the camera to be launched automatically when you press Fn+F6 or when you use a  
program, press Fn+F6 to open the Communications settings window and click the Hide my video image  
button to disable the camera.  
Configuring camera settings  
You can configure the camera settings to meet your needs, such as adjusting the quality of the video output.  
To configure the camera settings, do the following:  
1. Press Fn+F6. The Communications settings window opens.  
2. Click the Manage Settings button. The Communications Utility window opens.  
3. In the Communications Utility window, configure the camera settings depending on your individual  
needs.  
Adjusting the video output of your camera  
You can adjust the quality of the video output of your camera by changing the settings for image quality and  
frame rate in the camera properties window. The following values are available:  
Speed Priority: This is the default setting. It gives you a faster frame rate for the best real-time video  
conferencing during the day. However, at night or in a dark environment, the image does not have the  
best quality.  
Balance: This gives you a balance between speed and image quality. The image obtained at night or in a  
dark environment is better than with Speed Priority.  
Image quality priority: This gives you a high-quality video and the best image at any time of the day. The  
image is very clear even at night or in a dark environment, but at the expense of frame rate. The video  
streaming might slow down.  
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Using a flash media card  
Your computer has a media card reader, which supports the following cards.  
• Secure Digital (SD) card  
• Secure Digital High-Capacity (SDHC) card  
• Secure Digital eXtended-Capacity (SDXC) card  
• MultiMediaCard (MMC)  
Notes:  
• Your computer does not support the CPRM feature for the SD card.  
• While transferring data to or from a flash media card, such as an SD card, do not put your computer in  
sleep or hibernation mode before the data transfer is complete; otherwise, your data could become  
damaged.  
Installing a flash media card  
Attention: Before you start installing a flash media card, touch a metal table or a grounded metal object.  
This action reduces any static electricity from your body. The static electricity could damage the card.  
To install a flash media card, do the following:  
1. Locate the appropriate type of slot for your card. See “Locating computer controls, connectors, and  
indicators” on page 1.  
2. Ensure that the metal contacts are facing downward and pointing toward the card slot.  
3. Press the card firmly into the card slot.  
If the plug-and-play feature is not enabled for the installed flash media card, do the following to enable  
the feature:  
1. Open Control Panel.  
2. Click Hardware and Sound.  
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the  
password or provide confirmation.  
4. From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts.  
5. Follow the instructions on the screen.  
Removing a flash media card  
Attention: Before removing a flash media card, stop the card first. Otherwise, data on the card might be  
corrupted or lost.  
To remove a card, do the following:  
1. Click the triangular icon on the taskbar to show hidden icons. Then, right-click the Safely Remove  
Hardware and Eject Media icon.  
2. Select the item you want to remove to stop the card.  
3. Press the card to eject it from your computer.  
4. Remove the card and store it safely for future use.  
Note: If you do not remove the card from your computer after you eject the card from the Windows operating  
system, the card can no longer be accessed. To access the card, you must remove it first, then insert it again.  
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Chapter 3. You and your computer  
This chapter provides information about accessibility, comfort, and travelling with your computer.  
This chapter contains the following topics:  
•
•
“Accessibility and comfort” on page 41  
“Traveling with your computer” on page 43  
Accessibility and comfort  
Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.  
Arrange your workplace and the equipment you use to suit your individual needs and the kind of work  
that you perform. In addition, use healthy work habits to maximize your performance and comfort while  
using your computer.  
The following topics provide information about arranging your work area, setting up your computer  
equipment, and establishing healthy work habits.  
Lenovo is committed to providing the latest information and technology to our customers with disabilities.  
Refer to our accessibility information which outlines our efforts in this area.  
Ergonomic information  
Working in the virtual office might mean adapting to frequent changes in your environment. Following some  
simple rules will make things easier and bring you the maximum benefits of your computer. Keeping in mind  
such basics as good lighting and proper seating, for example, can help you improve your performance  
and achieve greater comfort.  
This example shows someone in a conventional setting. Even when not in such a setting, you can follow  
many of these tips. Develop good habits, and they will serve you well.  
General posture: Make minor modifications in your working posture to deter the onset of discomfort caused  
by long periods of working in the same position. Frequent, short breaks from your work also help to prevent  
minor discomfort associated with your working posture.  
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Display: Position the display to maintain a comfortable viewing distance of 510-760 mm (20-30 inches).  
Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display  
screen clean and set the brightness to levels that enable you to see the screen clearly. Press Fn+F8  
or Fn+F9 to adjust display brightness.  
Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.  
Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to  
best suit your desired posture.  
Arm and hand position: If available, use chair arm rests or an area on your working surface to provide  
weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)  
position. Type with a soft touch without pounding the keys.  
Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.  
What if you are traveling?  
It might not be possible to observe the best ergonomic practices when you are using your computer  
while on the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as  
possible. Sitting properly and using adequate lighting, for example, will help you maintain desirable levels  
of comfort and performance.  
Questions about vision?  
The visual display screens of ThinkPad notebook computers are designed to meet the highest standards  
and to provide you with clear, crisp images and large, bright displays that are easy to see, yet easy on the  
eyes. Of course, any concentrated and sustained visual activity can be tiring. If you have questions on eye  
fatigue or visual discomfort, consult a vision care specialist for advice.  
Comfort  
Observe the following guidelines to achieve greater comfort and improve performance.  
Active sitting and rest breaks: The longer you sit and work with your computer, the more important it is to  
observe your working posture. Follow “Ergonomic information” on page 41 and practice “active sitting” to  
avoid discomfort associated with your working postures. Making minor voluntary postural changes and  
taking short frequent work breaks are the key ingredients for healthy computing. Your computer is light and  
mobile; you can easily reposition your working surface to accommodate many posture modifications.  
Work area setup options: Familiarize yourself with all of your office furniture so that you know how to  
adjust your work surface, seat, and other work tools to accommodate your preferences for comfort.  
If your work area is not in an office setting, be sure to take special note of employing active sitting  
and taking work breaks. Many ThinkPad product solutions are available to help you modify and expand  
your computer to best suit your needs. Access the following Web site to view some of these options:  
http://www.lenovo.com/accessories/services/index.html. Explore your options for external products that  
provide the adjustability and features that you want.  
Accessibility information  
Lenovo is committed to providing people with disabilities greater access to information and technology.  
As a result, the following information provides ways to help users that have hearing, vision, and mobility  
limitations get the most out of their computer experience.  
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Assistive technologies enable users to access information in the most appropriate way. Some of these  
technologies are already provided in your operating system. Others can be purchased through vendors, or  
accessed through the World Wide Web http://www.lenovo.com/healthycomputing.  
Assistive technologies  
Some accessibility technologies are available through the Accessibility Options program. Depending  
on your operating system, the number of accessibility options available varies. In general, accessibility  
options enhance the way users with hearing, vision, or mobility limitations navigate and use their computer.  
For example, some users might not have the fine motor skills required to use a mouse or select key  
combinations. Other users might require larger fonts or high-contrast display modes. In some cases,  
magnifiers and built-in speech synthesizers are available. For detailed information about each of these  
features, consult the Microsoft help information system.  
To use the Accessibility Options program, click Start ➙ Control Panel ➙ Ease of Access ➙ Ease of  
Access Center  
Screen reader technologies  
Screen reader technologies are primarily focused on software application interfaces, help information  
systems, and a variety of online documents. However, in the case where a screen reader cannot read  
documents, the document must first go through a conversion process. One solution converts Adobe  
PDF files into a format that is read by the screen-reader programs. This solution is a Web-based service  
provided by Adobe Systems Incorporated. Through http://access.adobe.com, Adobe PDF documents can  
be converted to HTML or plain text in many languages. One conversion option converts PDF documents  
on the Internet. A second option enables users to submit the URL of an Adobe PDF file through e-mail to  
convert it to HTML or ASCII text. Adobe PDF files on a local solid state drive, local CD-ROM, or LAN also  
can be converted by attaching the Adobe PDF file to an e-mail message.  
FullScreen Magnifier function  
Some computer models support the FullScreen Magnifier function, which enlarges the active window and  
makes it easier for you to use the computer display.  
To enable the FullScreen Magnifier function, click Start ➙ FullScreen Magnifier. The active window is  
magnified and the FullScreen Magnifier icon is displayed in the Windows notification area at bottom right of  
your screen. Then you can change the zoom resolution.  
To disable the FullScreen Magnifier function, click the FullScreen Magnifier icon and select Exit .  
Traveling with your computer  
This topic provides information to help you work with your computer when you are travelling.  
Travel tips  
Use the following travel tips to travel more confidently and efficiently with your computer.  
• Although it is safe to allow your computer to go through the x-ray machines at airport security stations, it  
is important to keep your eyes on the computer at all times to prevent theft.  
• Consider bringing an electrical adapter for use in an airplane or automobile.  
• If you carry an ac power adapter, detach the ac cord from it to avoid damaging the cord.  
Travel tips on airplanes  
If you carry your computer into an airplane, take note of the following tips:  
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• If you intend to use your computer or wireless services (such as Internet and Bluetooth), check with the  
airline for restrictions and availability of services before boarding the airplane. If there are restrictions  
on the use of computers with wireless features on the airplane, you must abide by those restrictions. If  
necessary, disable wireless features before boarding.  
• Be careful about the seat in front of you on airplanes. Angle your computer display so that it does not get  
caught when the person in front of you leans back.  
• When taking off, remember to turn off your computer or put it into hibernate mode.  
Travel accessories  
The following is a checklist of items to consider packing when you are going to travel:  
• ThinkPad ac power adapter  
• ThinkPad AC/DC Combo Adapter  
• Lenovo USB 2.0 Ethernet Adapter  
• Mini-DisplayPort to VGA adapter  
• External mouse, if you are accustomed to using one  
• A quality carrying case that provides adequate cushion and protection  
• External storage device  
If you are traveling to another country, you might want to consider this item:  
• An ac power adapter for the country to which you are travelling  
To purchase travel accessories, go to http://www.lenovo.com/accessories.  
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Chapter 4. Security  
This chapter provides information about how to protect your computer from theft and unauthorized use.  
•
•
•
•
•
•
•
•
“Attaching a mechanical lock” on page 45  
“Using passwords” on page 45  
“Solid state drive security” on page 50  
“Setting the security chip” on page 50  
“Using a fingerprint reader” on page 51  
“Notice on deleting data from your solid state drive” on page 55  
“Using firewalls” on page 56  
“Protecting data against viruses” on page 56  
Attaching a mechanical lock  
You can attach a mechanical lock to your computer, to help prevent it from being removed without your  
permission.  
Attach a mechanical lock to the keyhole of the computer; then secure the chain on the lock to a stationary  
object. Refer to the instructions shipped with the mechanical lock.  
Note: You are responsible for evaluating, selecting, and implementing the locking devices and security  
features. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance  
of locking devices and security features.  
Using passwords  
By using passwords, you can help prevent your computer from being used by others. Once you set a  
password, a prompt is displayed on the screen each time you turn on the computer. Enter your password at  
the prompt. You cannot use the computer unless you type the correct password.  
Passwords and sleep mode  
If you have set passwords and you put your computer into sleep mode by pressing Fn+F4:  
• You are not prompted to type the password when resuming operation.  
• If the solid state drive has a hard disk password, it is unlocked automatically when you resume operation.  
Note: If a Windows password has been set, you will be prompted to enter it.  
Typing passwords  
If this icon is displayed, type a power-on password or a supervisor password.  
If this icon is displayed, type a user hard disk password. If you want to type a master hard disk  
password, do the following:  
1. Press F1. The icon changes to this:  
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2. Type the master hard disk password.  
Note: To return to the icon  
, press F1 again.  
If this icon is displayed, type a supervisor password.  
Power-on password  
You can set a power-on password to help protect your computer against access by unauthorized users.  
If you set a power-on password, the password prompt is displayed on the screen whenever you turn on the  
computer. You must enter the correct password to start using the computer.  
Setting a power-on password  
1. Print these instructions.  
2. Save all open files, and exit all applications.  
3. Turn your computer off and then turn it on again.  
4. When the logo screen is displayed, press F1. The ThinkPad Setup program main menu opens.  
5. Select Security, using the cursor directional keys to move down the menu.  
6. Select Password.  
7. Select Power-on Password.  
8. In the Enter New Password field, type a desired password, and press Enter.  
9. In the Confirm New Password field, retype the password and press Enter.  
Note: You might want to note down your power-on password in a safe place. Otherwise, if you  
forget it, you have to take your computer to a Lenovo reseller or a marketing representative to have  
the password canceled.  
10. In the Setup Notice window that is displayed, press Enter to continue.  
11. Press F10. The Setup Confirmation window opens. Select Yes to save configuration changes and exit.  
Changing or removing the power-on password  
To change the power-on password, follow steps 1 through 7. Enter your current password. When the Enter  
New Password field is displayed, type a new password in the field and then retype it to verify. To remove  
the password, follow steps 1 through 7. Type your current password. When the Enter New Password field  
is displayed, leave it blank and press Enter twice.  
Hard disk passwords  
Two types of hard disk passwords help protect the information stored on the solid state drive:  
• User hard disk password  
• Master hard disk password, which requires a user hard disk password  
If a user hard disk password has been set, but no master hard disk password has been, the user must enter  
the user hard disk password in order to gain access to files and applications on the solid state drive.  
The master password can be set and used only by a system administrator. Like a master key, it enables the  
administrator to get access to the solid state drive in a system. The administrator sets the master password;  
no one else knows it. Then the administrator sets a user password for each computer in the network, and  
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tells each user the password for his or her computer. The user can then change the user password as  
desired, but the administrator still can get access by using the master password.  
Note: When a master hard disk password is set, only the administrator can remove the user hard disk  
password.  
Setting a hard disk password  
1. Print these instructions.  
2. Save all open files, and exit all applications.  
3. Turn your computer off and then on again.  
4. When the logo screen is displayed, press F1. The ThinkPad Setup program main menu opens.  
5. Select Security, using the cursor directional keys to move down the menu.  
6. Select Password.  
7. Select Hard Disk 1 Password.  
8. A password window opens. You are prompted to select User or User + Master. Select User if you want  
to set only one hard disk password. If you are an administrator or supervisor, you can select User +  
Master to set two passwords. (The user can change the user password later.)  
• If you select User + Master, do the following:  
a. When a window for typing the new user hard disk password opens, type your new password in  
the Enter New Password field. Press Enter.  
b. In the Confirm New Password field, retype the password you just entered to verify it. Press Enter.  
c. A message window opens and prompts you to set the master hard disk password. Press Enter to  
continue.  
d. A window for typing the new master hard disk password opens. Type your new password in  
the Enter New Password field. Press Enter.  
e. In the Confirm New Password field, retype the password you just entered to verify it. Press Enter.  
• If you select User only, do the following:  
a. When a window for typing the new password opens, type your new password in the Enter New  
Password field. Press Enter.  
Notes:  
– You can set the minimum length of a hard disk password through the Security menu.  
– If you set a hard disk password of over seven characters, the solid state drive can be used  
only with a computer that can recognize a hard disk password of over seven characters. If you  
then install the solid state drive in a computer that cannot recognize a hard disk password that  
contains more than seven characters, you cannot get access to the drive.  
b. In the Confirm New Password field, retype the password you just entered to verify it. Press Enter.  
Attention: You might want to note down your passwords and keep them in a safe place. Otherwise, if  
you forget the user password, or both user and master passwords, Lenovo cannot reset your passwords  
or recover data from the solid state drive. You must take your computer to a Lenovo reseller or a  
marketing representative to have the solid state drive replaced. Proof of purchase is required, and a fee  
will be charged for parts and service.  
9. In the Setup Notice window that is displayed, press Enter to continue.  
10. Press F10. The Setup Confirmation window opens. Select Yes to save configuration changes and exit.  
The next time you turn on your computer, you will have to type the user or master hard disk password in  
order to start your computer and get access to your operating system.  
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Changing or removing a hard disk password  
Follow steps 1 through 7 in “Setting a hard disk password” on page 47, typing your password to get access  
to the ThinkPad Setup program.  
To change or remove the user hard disk password, do the following:  
• To change the hard disk password, type the current password in the Enter Current Password field. Then  
type the new password in the Enter New Password field, and retype the password you just entered to  
verify it in the Confirm New Password field. Press Enter, and a Setup Notice window is displayed. Press  
Enter to exit from the Setup Notice window. The user hard disk password will be changed.  
• To remove the hard disk password, type the current password in the Enter Current Password field. Then  
leave the Enter New Password and Confirm New Password fields blank, and press Enter. A Setup  
Notice window is displayed. Press Enter to exit from the Setup Notice window. The user hard disk  
password will be removed.  
To change or remove the User + Master hard disk passwords, select User HDP or Master HDP.  
Select Master HDP, do the following:  
• To change the master hard disk password, type the current master hard disk password in the Enter  
Current Password field. Then type the new master hard disk password in the Enter New Password  
field, and retype the password you just entered to verify it in the Confirm New Password field. Press  
Enter, and a Setup Notice window is displayed. Press Enter to exit from the Setup Notice window. The  
master hard disk password is changed.  
• To remove the master hard disk password, type the current master hard disk password in the Enter  
Current Password field. Then leave the Enter New Password and Confirm New Password fields blank,  
and press Enter. A Setup Notice window is displayed. Press Enter to exit from the Setup Notice window.  
Both the user and master hard disk passwords will be removed.  
Supervisor password  
The supervisor password protects the system information stored in ThinkPad Setup. Without it, no one can  
change the configuration of the computer. It provides the following security features:  
• If a supervisor password is set, a password prompt is displayed when you try to start the ThinkPad Setup  
program. Unauthorized users cannot get access to configuration data.  
• The system administrator can use the supervisor password to get access to a computer even if the user of  
that computer has set a power-on password. The supervisor password overrides the power-on password.  
• If both a supervisor password and a power-on password are set, you can do the following only if you  
have the supervisor password:  
– Deleting the power-on password  
– Changing or deleting the supervisor password  
– Changing date and time  
– Enabling or disabling the Lock UEFI BIOS Settings feature  
– Enabling or disabling the Password at unattended boot feature  
– Specifying the minimum length for power-on passwords and hard disk passwords  
– Changing the setting for the security chip  
– Enabling or disabling the Boot Device List F12 Option feature  
– Enabling or disabling the Boot Order Lock feature  
– Enabling or disabling the Flash BIOS Updating by End-Users feature  
– Enabling or disabling the internal wireless device  
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– Enabling or disabling the internal Bluetooth device  
– Enabling or disabling the internal wireless WAN device  
– Enabling or disabling the Security mode  
– Enabling or disabling the fingerprint reader priority  
– Erasing the fingerprint data  
Notes:  
• The system administrator can set the same supervisor password on many ThinkPad notebook computers  
to make administration easier.  
• By enabling the Lock UEFI BIOS Settings feature on the Password menu when you set the supervisor  
password, you make it impossible for anyone but you to make changes.  
Setting, changing, or removing a supervisor password  
Only a system administrator can set, change, or remove a supervisor password.  
To set, change, or remove a supervisor password, do the following:  
1. Print these instructions.  
2. Save all open files, and exit all applications.  
3. Turn your computer off and then turn it on again.  
4. When the logo screen is displayed, press F1. The ThinkPad Setup program main menu opens.  
5. Select Security, using the cursor directional keys to move down the menu.  
6. Select Password.  
7. Select Supervisor Password.  
8. A window opens, prompting you to enter a new password. Depending on your needs, do one of the  
following:  
• To set a password, do the following:  
a. In the Enter New Password field, type a desired password and press Enter.  
b. In the Confirm New Password field, retype the password and press Enter.  
• To change a password, do the following:  
a. In the Enter Current Password field, type the current supervisor password and press Enter.  
b. In the Enter New Password field, type the new supervisor password; then retype the password  
you just entered to verify it in the Confirm New Password field. Press Enter.  
• To remove a password, do the following:  
a. In the Enter Current Password field, type the current supervisor password and press Enter.  
b. Leave the Enter New Password and Confirm New Password fields blank. Press Enter.  
Attention: You might want to note down your password and keep it in a safe place. If you forget your  
supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo  
reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is  
required, and a fee will be charged for parts and service.  
9. In the Setup Notice window that is displayed, press Enter to continue.  
10. Press F10. The Setup Confirmation window opens. Select Yes to save configuration changes and exit.  
The next time you open the ThinkPad Setup program, you will be prompted to type your password to proceed.  
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Solid state drive security  
To protect passwords from unauthorized security attacks, several of the latest technologies and algorithms  
are integrated into UEFI BIOS and hardware design of ThinkPad notebook computers.  
To maximize security, do the following:  
1. Set a power-on password as well as a hard disk password for your internal solid state drive. Refer to  
the procedures in “Power-on password” on page 46 and “Hard disk passwords” on page 46. For  
security, a longer password is recommended.  
2. To provide reliable security for UEFI BIOS, use the security chip and a security application with a Trusted  
Platform Module management feature. Refer to “Setting the security chip” on page 50.  
3. If a solid state drive equipped with Encryption features is installed in your computer, be sure to protect  
the contents of your computer memory from unauthorized access by use of drive encryption software,  
such as Microsoft Windows BitLocker® Drive Encryption. Refer to “Using Windows BitLocker Drive  
Encryption” on page 50.  
4. Before you dispose of, sell, or hand over your computer, be sure to delete data stored on it. Refer to  
“Notice on deleting data from your solid state drive” on page 55.  
Note: The solid state drive built into your computer can be protected by UEFI BIOS.  
Using Windows BitLocker Drive Encryption  
To help protect your computer against unauthorized access, be sure to use drive encryption software, such  
as Windows BitLocker Drive Encryption.  
Windows BitLocker Drive Encryption is an integral security feature of Windows 7. It is supported in the  
Ultimate and Enterprise editions of the Windows 7 operating systems. It can help you protect the operating  
system and data stored on your computer, even if your computer is lost or stolen. BitLocker works by  
encrypting all user and system files, including the swap and hibernation files.  
BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early  
boot component integrity. A compatible TPM is defined as a V1.2 TPM.  
To check the BitLocker status, click Start ➙ Control Panel ➙ System and Security ➙ BitLocker  
Drive Encryption. For details about Windows BitLocker Drive Encryption, see the Windows 7 Help and  
Support program, or search for “Microsoft Windows BitLocker Drive Encryption Step-by-Step Guide” on  
the Microsoft Web site.  
Setting the security chip  
Strict security requirements are imposed on network client computers that transfer confidential information  
electronically. Depending on the options you ordered, your computer might have an embedded security chip,  
a cryptographic microprocessor. With the security chip and Client Security Solution, you can do the following:  
• Protect your data and system  
• Strengthen access controls  
• Secure communications  
Setting the security chip  
The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as  
follows:  
• Security Chip: activate, inactivate, or disable the security chip.  
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• Security Reporting Options: enable or disable each security reporting option.  
• Clear Security Chip: clear the encryption key.  
Notes:  
1. Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change  
the settings for the security chip.  
2. If you are using Client Security Solution, handle the security chip by doing the following:  
• Do not clear the security chip. If you do, the functions assigned to the keys will be erased.  
• Do not disable the security chip. If you do, Client Security Solution will not work.  
3. If the security chip is removed or replaced, or a new one has been added, the computer will not start.  
You will hear four cycles of four beeps each, or you see error message 0176 or 0192.  
4. If the security chip is inactive or disabled, the Clear Security Chip option will not be displayed.  
5. When you clear the security chip, be sure to turn your computer off and then turn it on again after you  
set the security chip to Active. Otherwise, the Clear Security Chip option is not displayed.  
To set an item on the Security Chip submenu, do the following:  
1. Print these instructions.  
2. Save all open files, and exit all applications.  
3. Turn your computer off and then turn it on again.  
4. When the logo screen is displayed, press F1. The ThinkPad Setup program main menu opens.  
5. Using the cursor keys, move to Security. The Security menu opens.  
6. Using the cursor keys, move to Security Chip, and press Enter. The Security Chip submenu opens.  
7. Using the cursor keys, move to an item you want to set. When the item is highlighted, press Enter.  
8. Set other items that you want to set.  
9. Press F10 to save changes and exit.  
10. Press Enter in the Setup Confirmation window to confirm the exit.  
To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen.  
Note: If your computer is a Windows 7 model, Client Security Solution is not preinstalled on your system. To  
configure the security chip, you need to download the latest version of Client Security Solution from the  
Lenovo Web site. To download Client Security Solution, go to http://www.lenovo.com/support. Then  
follow the instructions on the screen.  
Using a fingerprint reader  
Depending on the options you ordered, your computer may have an integrated fingerprint reader. By  
enrolling your fingerprint and associating it with a power-on password, a hard disk password, or both  
passwords beforehand, you can start the computer, log on to the system, and enter the ThinkPad Setup by  
swiping your finger over the reader, without typing a password. Thus fingerprint authentication can replace  
passwords and enable simple and secure user access.  
For more advanced security, Client Security Solution can be installed. The software is compatible with a  
variety of user authentication mechanisms, such as those involving fingerprint authentication. This fingerprint  
reader can work with the software.  
Note: Client Security Solution is not preinstalled on your system. To download Client Security Solution,  
go to http://www.lenovo.com/support.  
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Enrolling your fingerprint  
1. Turn on your computer.  
2. To start Lenovo Fingerprint software, refer to “Fingerprint Software” on page 13.  
3. Follow the instructions on the screen to enroll your fingerprint. For details, refer to the Help for the  
program.  
LED behavior of the fingerprint reader  
Table 4. LED behavior of fingerprint reader  
Indicator  
Description  
Steady green  
Blinking green once  
The fingerprint reader is ready to swipe.  
The fingerprint is being authenticated or has been  
authenticated.  
Blinking green  
The fingerprint reader is ready to swipe in power-on  
authentication state.  
Blinking amber  
The fingerprint could not be authenticated.  
Steady amber for 15 seconds  
The power-on authentication feature is disabled after  
three bad fingerprint swipes.  
Swiping your finger over the reader  
To swipe your finger over the reader, do as follows:  
1. Place the ball of your finger– that is, the central part of the fingerprint – on the small circle above the  
reader. Ensure that the entire top joint of the finger is on the reader.  
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2. Apply light pressure and swipe your finger across the reader in one smooth motion.  
Logging on to the system  
After you enroll your fingerprint, log on to the system as follows:  
1. Set a power-on password or a hard disk password, or both.  
2. Turn your computer off and then on again.  
3. When prompted, swipe your finger over the reader.  
4. On request, type your power-on password, your hard disk password, or both. The enrolled fingerprint is  
now associated with your power-on password, your hard disk password, or both.  
The next time you start the computer, you can log on to the system by swiping your finger over the  
reader once.  
Attention: If you always use your fingerprint to log on to the system, you may forget your password. Write  
down your password, and keep it in a safe place. If you forget it and for some reason you cannot swipe your  
finger across the reader—for example, if you injure that finger—you cannot start the computer or change  
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the password.If you forget your power-on password, you must take your computer to a Lenovo authorized  
servicer or a marketing representative to have the password canceled.  
If you forget your hard disk password, Lenovo cannot reset your password or recover data from the solid state  
drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have  
the solid state drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.  
Setting the fingerprint reader  
If you want to change the settings of the fingerprint reader, follow the procedure below.  
The fingerprint submenu under the Security menu of the ThinkPad Setup offers the following choices:  
• Predesktop Authentication: Enables or disables fingerprint authentication before the operating system  
is loaded.  
• Reader Priority: Defines the priority for fingerprint readers if an external fingerprint reader is attached.  
• Security Mode: Specifies the settings of the security mode.  
• Password Authentication: Enables or disables password authentication.  
Note: This item appears if High security mode is selected.  
• Reset Fingerprint Data: By choosing this item, you erase all of the fingerprint data stored in either the  
internal or external fingerprint reader.  
To set an item in the fingerprint submenu:  
1. Print these instructions. To configure the fingerprint reader, you must turn your computer off and  
then on again.  
2. Save all open files, and exit all applications.  
3. Turn your computer off and then on again.  
4. When the logo screen is displayed, press F1. The ThinkPad Setup opens.  
5. Using the cursor keys, move to Security, and press Enter. The Security menu opens.  
6. Using the cursor keys, move to Fingerprint, and press Enter. The Fingerprint submenu opens.  
7. Using the cursor keys, move to an item you want to set. When that item is highlighted, press Enter.  
8. Set the items you want to set.  
9. Press F10 to exit.  
10. In the Setup Confirmation window, select Yes.  
Care for the fingerprint reader  
The following actions could damage the fingerprint reader or cause it not to work properly:  
• Scratching the surface of the reader with a hard, pointed object.  
• Scraping the surface of the reader with your fingernail or anything hard.  
• Using or touching the reader with a dirty finger.  
If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free  
cloth:  
• The surface of the reader is dirty or stained.  
• The surface of the reader is wet.  
• The reader often fails to enroll or authenticate your fingerprint.  
If your finger has any of the following conditions, you may not be able to register or authenticate it:  
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• Your finger is wrinkled.  
• Your finger is rough, dry, or injured.  
• Your finger is very dry.  
• Your finger is stained with dirt, mud, or oil.  
• The surface of your finger is very different from when you enrolled your fingerprint.  
• Your finger is wet.  
• A finger is used that has not been enrolled.  
To improve the situation, try the following:  
• Clean or wipe your hands to remove any excess dirt or moisture from the fingers.  
• Enroll and use a different finger for authentication.  
• If your hands are too dry, apply lotion to them.  
Notice on deleting data from your solid state drive  
As computers spread into every corner of life, they process more and more information. The data on your  
computer, some of which is sensitive, is stored on the solid state drive. Before you dispose of, sell, or hand  
over your computer, be sure to delete data stored on it.  
Handing your computer over to someone else without deleting the loaded software, such as operating  
systems and application software, might even violate license agreements. You are advised to check the  
terms and conditions of those license agreements.  
There are methods that seem to delete the data:  
• Move the data to the recycle bin, and then empty the recycle bin.  
• Use the Delete option.  
• Format your solid state drive, using the software for initializing it.  
• Set the solid state drive back to the factory default settings using the recovery program provided  
by Lenovo.  
These operations, however, only change the file allocation of the data; they do not delete the data itself. In  
other words, the data retrieval processing is disabled under an operating system such as Windows. The data  
is still there, even though it seems to be lost. Thus, it is sometimes possible to read the data by use of special  
software for data recovery. There is a risk that this data can be retrieved and used for unexpected purposes.  
To prevent leakage of data, it becomes very important that you take responsibility for deleting all the data  
from the solid state drive when you dispose of, sell, or hand over your computer. You can destroy the data  
physically by smashing the solid state drive with a hammer, or magnetically by means of strong magnetic  
power, thus making the data unreadable. But we recommend that you make use of the software (payware) or  
service (pay service) specifically developed for the purpose.  
For disposing of data on the solid state drive, Lenovo provides the Secure Data Disposal tool. To download  
the tool, go to: http://www.lenovo.com/support .  
Note: Running either application will take a couple of hours.  
If a solid state drive equipped with encryption features is supported and installed in your computer, you  
can logically dispose of all the data on the drive in a very short time by erasing the cryptographic key. The  
data encrypted with the old key is not physically erased but remains on the drive; however, it cannot be  
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decrypted without the old key. This feature is enabled by ThinkPad Setup Menu Extension Utility and is  
available as a menu item in ThinkPad Setup.  
Using firewalls  
If your system is preinstalled with a firewall program, it protects against computer Internet security threats,  
unauthorized access, intrusions, and Internet attacks. It also protects your privacy.  
For more information about how to use the firewall program, refer to the help information system that  
comes with the program.  
Protecting data against viruses  
Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses. The  
antivirus program is designed to help you detect and eliminate viruses.  
Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After  
30 days, you must renew the license to continue receiving the antivirus software updates.  
For more information about how to use your antivirus software, refer to the help information system of  
your antivirus software.  
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Chapter 5. Recovery overview  
This chapter provides information about the recovery solutions provided by Lenovo.  
•
•
•
•
•
•
“Creating and using recovery media” on page 57  
“Performing backup and recovery operations” on page 58  
“Using the Rescue and Recovery workspace” on page 59  
“Creating and using a rescue medium” on page 60  
“Reinstalling preinstalled applications and device drivers” on page 61  
“Solving recovery problems” on page 62  
Notes:  
1. There are a variety of methods to choose from when considering how to recover in the event of a  
software- or hardware-related problem. Some methods vary depending on the type of your operating  
system.  
2. The product on the recovery media might be used only for the following purposes:  
• Restore the product preinstalled on your computer  
• Reinstall the product  
• Modify the product using the Additional Files  
Notes: To prevent potential performance risks or unexpected behavior that might be caused by the new  
hard disk drive technology, it is recommended that you use one of the following back-up software programs:  
• ThinkVantage Rescue and Recovery version 4.3 or later  
• Symantec Norton Ghost version 15 or later  
Notes: To use this program, do the following:  
1. Click Start ➙ Run. The Run window opens.  
2. Type cmd in the field. Then click OK.  
3. Type ghost -align=1mb and press Enter.  
•
•
Acronis True Image 2010 or later  
Paragon Backup & Recovery 10 Suit or later, Paragon Backup & Recovery 10 Home or later  
Creating and using recovery media  
You can use recovery media to restore the solid state drive to the factory default settings. Recovery media  
are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the  
computer in an operational state after all other methods of recovery have failed. As a precautionary measure,  
it is important to create recovery media as early as possible.  
Note: The recovery operations you can perform using recovery media vary depending on the operating  
system from which the recovery media were created. The recovery media might contain a boot medium  
and a data medium. Your Microsoft Windows license permits you to create only one data medium, so it is  
important that you store the recovery media in a safe place after you have made them.  
Creating recovery media  
This section provides instructions on how to create recovery media.  
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Note: You can create recovery media using discs or external USB storage devices.  
To create recovery media , click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery  
Disks. Then, follow the instructions on the screen.  
Using recovery media  
This section provides instructions on how to use recovery media.  
You can use recovery media to restore the computer to the factory default settings only. You can use  
recovery media to put the computer in an operational state after all other methods of recovery have failed.  
Attention: When you use recovery media to restore the computer to the factory default settings, all the files  
currently on the solid state drive will be deleted and replaced by the factory default settings.  
To use recovery media, do the following:  
1. Depending on the type of your recovery media, connect the boot medium (memory key or other USB  
storage device) to the computer, or insert the boot disc into the optical drive.  
2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window  
opens, release the F12 key.  
3. Select the desired startup device and press Enter. The restore process begins.  
4. Follow the instructions on the screen to complete the operation.  
Notes:  
1. After restoring your computer to the factory default settings, you might have to reinstall device drivers  
for some devices. See “Reinstalling preinstalled applications and device drivers” on page 61.  
2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover  
or reinstall your Microsoft Office or Microsoft Works applications, you must use the Microsoft Office  
CD or Microsoft Works CD. These discs are provided only with computers preinstalled with Microsoft  
Office or Microsoft Works.  
Performing backup and recovery operations  
The Rescue and Recovery program enables you to back up all your solid state drive contents including the  
operating system, data files, software programs, and personal settings. You can designate where the  
Rescue and Recovery program stores the backup:  
• In a protected area of your solid state drive  
• On an attached external USB hard disk drive  
• On a network drive  
• On recordable discs (a recordable optical drive is required for this option)  
After you have backed up the contents on the solid state drive, you can restore the complete contents of  
the solid state drive, restore only the selected files, or restore only the Windows operating system and  
applications.  
Performing a backup operation  
This section provides instructions on how to perform a backup operation using the Rescue and Recovery  
program on different operating systems.  
To perform a backup operation using the Rescue and Recovery program, do the following:  
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1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced  
Backup and Restore. The Rescue and Recovery program opens.  
2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.  
3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on  
the screen to complete the backup operation.  
Performing a recovery operation  
This section provides instructions on how to perform a recovery operation using the Rescue and Recovery  
program on different operating systems.  
To perform a recovery operation using the Rescue and Recovery program, do the following:  
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced  
Backup and Restore. The Rescue and Recovery program opens.  
2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.  
3. Click the Restore your system from a backup icon.  
4. Follow the instructions on the screen to complete the recovery operation.  
For more information about performing a recovery operation from the Rescue and Recovery workspace, see  
“Using the Rescue and Recovery workspace” on page 59.  
Using the Rescue and Recovery workspace  
The Rescue and Recovery workspace resides in a protected, hidden area of your solid state drive that  
operates independently from the Windows operating system. This enables you to perform recovery  
operations even if you cannot start the Windows operating system. You can perform the following recovery  
operations from the Rescue and Recovery workspace:  
• Rescue files from your solid state drive or from a backup  
The Rescue and Recovery workspace enables you to locate files on your solid state drive and transfer  
them to a network drive or other recordable media, such as a USB device or a disc. This solution is  
available even if you did not back up your files or if changes were made to the files since your last backup  
operation. You also can rescue individual files from a Rescue and Recovery backup located on your local  
solid state drive, a USB device, or a network drive.  
• Restore your solid state drive from a Rescue and Recovery backup  
If you have backed up your solid state drive using the Rescue and Recovery program, you can restore the  
solid state drive from a Rescue and Recovery backup, even if you cannot start the Windows operating  
system.  
• Restore your solid state drive to the factory default settings  
The Rescue and Recovery workspace enables you to restore the complete contents of your solid state  
drive to the factory default settings. If you have multiple partitions on your solid state drive, you have  
the option to restore the factory default settings to the C: partition and leave the other partitions intact.  
Because the Rescue and Recovery workspace operates independently from the Windows operating  
system, you can restore the factory default settings even if you cannot start the Windows operating  
system.  
Attention: If you restore the solid state drive from a Rescue and Recovery backup or restore the solid state  
drive to the factory default settings, all files on the primary solid state drive partition (usually drive C:) will be  
deleted in the recovery process. If possible, make copies of important files. If you are unable to start the  
Windows operating system, you can use the rescue files feature of the Rescue and Recovery workspace to  
copy files from your solid state drive to other media.  
To start the Rescue and Recovery workspace, do the following:  
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1. Ensure that the computer is turned off.  
2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or  
see a logo screen, release the F11 key.  
3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue  
and Recovery workspace opens after a short delay.  
Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 62.  
4. Do one of the following:  
• To rescue files from your solid state drive or from a backup, click Rescue files and follow the  
instructions on the screen.  
• To restore your solid state drive from a Rescue and Recovery backup or to restore your solid state  
drive to the factory default settings, click Restore your system and follow the instructions on the  
screen.  
For more information about the features of the Rescue and Recovery workspace, click Help.  
Notes:  
1. After restoring your solid state drive to the factory default settings, you might have to reinstall device  
drivers for some devices. See “Reinstalling preinstalled applications and device drivers” on page 61.  
2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover  
or reinstall your Microsoft Office or Microsoft Works applications, you must use the Microsoft Office  
CD or Microsoft Works CD. These discs are provided only with computers preinstalled with Microsoft  
Office or Microsoft Works.  
Creating and using a rescue medium  
With a rescue medium, such as a disc or a USB hard disk drive, you can recover the computer from failures  
that prevent you from gaining access to the Rescue and Recovery workspace on your solid state drive.  
Notes:  
1. The recovery operations you can perform using a rescue medium vary depending on the operating  
system.  
2. The rescue disc can be started in all types of optical drives.  
Creating a rescue medium  
This section provides instructions on how to create a rescue medium on different operating systems.  
To create a rescue medium, do the following:  
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced  
Backup and Restore. The Rescue and Recovery program opens.  
2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.  
3. Click the Create Rescue Media icon. The Create Rescue and Recovery Media window opens.  
4. In the Rescue Media area, select the type of the rescue medium you want to create. You can create a  
rescue medium using a disc, a USB hard disk drive.  
5. Click OK and follow the instructions on the screen to create a rescue medium.  
Using a rescue medium  
This section provides instructions on how to use the rescue medium you have created.  
• If you have created a rescue medium using a disc, use the following instructions to use the rescue medium:  
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1. Turn off your computer.  
2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu  
window opens, release the F12 key.  
3. In the Boot Menu window, select the desired optical drive as the first boot device. Then, insert the  
rescue disc into the optical drive and press Enter. The rescue medium starts.  
• If you have created a rescue medium using a USB hard disk drive, use the following instructions to  
use the rescue medium:  
1. Attach the USB hard disk drive to one of the USB connectors on your computer.  
2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu  
window opens, release the F12 key.  
3. In the Boot Menu window, select the USB hard disk drive as the first boot device and press Enter.  
The rescue medium starts.  
When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for  
each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete  
the recovery process.  
Reinstalling preinstalled applications and device drivers  
Your computer has provisions that enable you to reinstall selected factory-installed applications and device  
drivers.  
Reinstalling preinstalled applications  
To reinstall selected application programs, do the following:  
1. Turn on your computer.  
2. Go to the C:\SWTOOLS directory.  
3. Open the APPS folder. In it are several subfolders named for the various preinstalled applications.  
4. Open the subfolder for the application you are reinstalling.  
5. Double-click Setup, and then follow the on-screen steps to reinstall the program.  
Reinstalling preinstalled device drivers  
Attention: When you reinstall device drivers, you are changing the current configuration of your computer.  
Reinstall device drivers only when it is necessary to correct a problem with your computer.  
To reinstall a device driver for a factory-installed device, do the following:  
1. Turn on your computer.  
2. Go to the C:\SWTOOLS directory.  
3. Open the DRIVERS folder. Within the DRIVERS folder are several subfolders named for the various  
devices installed in your computer (for example, AUDIO and VIDEO).  
4. Open the subfolder for the device.  
5. Reinstall the device driver by one of the following methods:  
• In the subfolder for the device, look for a text file (a file with the extension .txt). The text file contains  
information on how to reinstall that device driver.  
• If the subfolder for the device contains a file of setup information (a file with the extension .inf), you  
can use the Add New Hardware program (in the Windows Control Panel) to reinstall the device driver.  
Not all device drivers can be reinstalled by use of this program. In the Add New Hardware program,  
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when prompted for the device driver you want to install, click Have Disk and Browse. Then select  
the device driver file from the device subfolder.  
• In the subfolder for the device, look for the executable file (a file with the extension .exe). Double-click  
the file, and follow the instructions on the screen.  
Attention: If you need updated device drivers, do not download them from the Windows Update Web site.  
Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 82.  
Solving recovery problems  
If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one  
of the following:  
• Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue  
medium” on page 60.  
• Use recovery media if all other methods of recovery have failed and you need to restore the solid state  
drive to the factory default settings. See “Creating and using recovery media” on page 57.  
Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from  
a rescue medium or recovery media, you might not have the rescue device (an internal solid state drive,  
a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device  
sequence. You must first ensure that your rescue device is set as the first boot device in the startup device  
sequence in the ThinkPad Setup program. For detailed information on how to temporarily or permanently  
change the startup device sequence, see “” on page .  
It is important to create a rescue medium and a set of recovery media as early as possible and store them  
in a safe place for future use.  
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Chapter 6. Advanced configuration  
While it is important to protect files, data, and settings that are on the solid state drive, you also might  
need to install a new operating system, install new device drivers, update your system UEFI BIOS, or  
recover preinstalled software. This information will help you handle your computer with proper care and  
keep it in top working shape.  
•
•
•
•
“Installing a new operating system” on page 63  
“Installing device drivers” on page 64  
“ThinkPad Setup” on page 66  
“Using system management” on page 79  
Installing a new operating system  
If you install a new operating system in your computer, you need to install the supplement files and ThinkPad  
device drivers for it at the same time. The necessary files are located in the following directories of your  
solid state drive:  
• The supplement files for the operating system supported are in the C:\SWTOOLS\OSFIXES directory.  
• The device drivers for the operating system supported are in the C:\SWTOOLS\DRIVERS directory.  
• The preloaded software applications are in the C:\SWTOOLS\APPS directory.  
Notes:  
• The process of installing the new operating system deletes all the data on your solid state drive, including  
backups or images that were stored in a hidden folder by use of the Rescue and Recovery program.  
• If you cannot find the supplement files, the device drivers, and application software you need on your  
solid state drive, or if you want to receive updates and the latest information about them, go to:  
http://www.lenovo.com/ThinkPadDrivers  
Before you begin  
Before you install the operating system, do the following:  
• Copy all the subdirectories and files in the C:\SWTOOLS directory to a removable storage device, to avoid  
losing files during the installation.  
• Print the instructions you will use.  
Note: If you want to start Windows Recovery Environment (WinRE) using the 64-bit version of the  
Microsoft Windows Installation DVD, you should not change the initial UEFI/Legacy Boot setting in  
ThinkPad Setup. The UEFI/Legacy Boot setting must be the same as it was when the Windows operating  
system image was installed. Otherwise, you will see an error.  
For the country or region code required in the installation, use one of the following:  
Country or region: Code  
China: SC  
Denmark: DK  
Finland: FI  
France: FR  
Germany: GR  
Italy: IT  
Japan: JP  
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Netherlands: NL  
Norway: NO  
Spain: SP  
Sweden: SV  
Taiwan and Hong Kong: TC  
United States: US  
Installing the Windows 7 operating system  
Before you start, print these instructions.  
To install the Windows 7 operating system and its related software on your computer, do the following:  
1. Start ThinkPad Setup.  
2. Select Startup.  
3. Select UEFI/Legacy Boot.  
4. Do one of the following:  
• If you want to install the Windows 7 (32–bit) operating system, select Legacy Only or Both.  
• If you want to install the Windows 7 (64–bit) operating system in Legacy mode, select Legacy Only.  
• If you want to install the Windows 7 (64–bit) operating system in UEFI mode, select UEFI Only.  
5. Press F10.  
6. Insert the Windows 7 operating system installation DVD into the DVD drive, and restart the computer.  
7. Restore C:\SWTOOLS from the backup copy you made before starting the installation.  
8. Install the Intel Chipset Support for Windows 2000/XP/Vista/7. To do this, run Setup.exe in  
C:\SWTOOLS\DRIVERS\INTELINF\infinst_autol.  
9. Install device drivers. See “Installing other drivers and software” on page 66.  
Installing the registry patches for Windows 7  
Go to http://www.lenovo.com/support and install the following registry patches:  
• Registry patch enabling Wake Up on LAN from Standby for Energy Star  
• Fix for Issue of HDD with HD Detection  
Installing the Windows 7 update module package  
The Windows 7 update modules are in the following directory:  
C:\SWTOOLS\OSFIXES\  
The name of each subfolder is the number of a fix module. For information about each fix module, go to  
the Microsoft Knowledge Base homepage at http://support.microsoft.com/, type the number of the fix  
module you need in the search field, and click Search.  
Note: The Web site address might change without notice. If the homepage is not displayed, search for it  
from the Microsoft top page.  
To install a fix module, run the EXE file in a subfolder and follow the instructions on the screen.  
Installing device drivers  
Install necessary device drivers to use the corresponding hardware features.  
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Installing the driver for the 4-in-1 media card reader  
To use the 4-in-1 media card reader, you need to download and install the Ricoh Multi Card Reader Driver  
from the Lenovo Support Web site at:  
http://www.lenovo.com/support  
Installing the driver for USB 3.0  
If your computer supports USB 3.0, and you have reinstalled the operating system, you need to download  
and install the USB 3.0 driver to use the USB 3.0 by doing the following:  
1. Go to http://www.lenovo.com/support. Find your model and display the driver links.  
2. Select the USB 3.0 driver for the 32-bit or 64-bit operating system and extract it to your local solid  
state drive.  
3. Double-click the Setup.exe file in the C:\DRIVERS\WIN\USB3.0\ directory.  
4. Click Next. If the device driver is already installed, click Cancel. Follow the instructions on the screen  
until the installation is finished.  
Installing the ThinkPad monitor file for Windows 2000/XP/Vista/7  
The ThinkPad monitor file for Windows 2000/XP/Vista/7 is in the following directory:  
C:\SWTOOLS\DRIVERS\MONITOR  
Note: If you cannot find this directory on your solid state drive, download the ThinkPad monitor file for  
Windows 2000/XP/Vista/7 from the ThinkPad Web site at:  
http://www.lenovo.com/ThinkPadDrivers  
Note: Before you install this file, ensure that the correct video driver has been installed.  
To install the ThinkPad Monitor Files, do the following:  
1. Right-click on the desktop, and click Personalize.  
2. Click Display at the left.  
3. Click Change display settings.  
4. Click Advanced Settings.  
5. Click the Monitor tab.  
6. Click Properties.  
7. Click the Driver tab.  
8. Click Update Driver.  
9. Select Browse my computer for driver software, and then click Let me pick from a list of device  
drivers on my computer.  
10. Click Have Disk.  
11. Specify path C:\SWTOOLS\DRIVERS\MONITOR to this monitor INF file. Then, click Open.  
12. Click OK.  
13. Confirm the correct display type, then click Next.  
14. When installation completes, click Close.  
15. Click Close to close the Display Properties window.  
16. Click OK on the Monitor tab.  
17. Click OK and close the Display Settings window.  
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Installing other drivers and software  
The device drivers are provided in the C:\SWTOOLS\DRIVERS directory on your solid state drive. You will also  
need to install application software, which is provided in the C:\SWTOOLS\APPS directory on your solid state  
drive. To do this, refer to the instructions in “Reinstalling preinstalled applications and device drivers”  
on page 61.  
Note: If you cannot find the Supplement files, device drivers, and application software you need on  
your solid state drive, or if you want to receive updates and the latest information about them, go to  
http://www.lenovo.com/ThinkPadDrivers.  
ThinkPad Setup  
Your computer comes with the ThinkPad Setup program to enable you to select various setup parameters.  
To start ThinkPad Setup, do the following:  
1. Turn on the computer. When the logo screen is displayed, press the F1 key. The ThinkPad Setup  
program main menu opens.  
If you have set a supervisor password, the ThinkPad Setup program main menu will be displayed  
after you enter the password. You can start ThinkPad Setup by pressing Enter instead of entering the  
supervisor password. However, you cannot change the parameters that are protected by the supervisor  
password. For more information, refer to “Using passwords” on page 45.  
2. Move to an item you want to change, by using the cursor keys. When the item is highlighted, press  
Enter. A submenu is displayed.  
3. Change the items you wish to change, by pressing the following keys:  
• F6 or The combination of Shift and + : Change to a higher value.  
• F5 or – : Change to a lower value.  
If the item has a submenu, you can display it by pressing Enter.  
4. Press Esc to exit from the submenu.  
5. If you are on a nested submenu, press Esc repeatedly until you reach the ThinkPad Setup program  
main menu.  
Note: If you need to restore the settings to their original state as of the time of purchase, press F9 to  
load the default settings. You also can select an option on the Restart submenu to load the default  
settings or discard the changes.  
6. Select Restart. Move the cursor to the option you want for restarting your computer; then press Enter.  
Your computer restarts.  
Main menu  
The Main menu is the first interface you see after you enter ThinkPad Setup. It displays the following  
configuration of your computer:  
• UEFI BIOS Version  
• UEFI BIOS Date (Year-Month-Day)  
• Embedded Controller Version  
• Machine Type Model  
• System-unit serial number  
• System board serial number  
• Asset Tag  
• CPU Type  
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• CPU Speed  
• Installed memory  
• UUID  
Config menu  
If you need to change the configuration of your computer, select Config from the ThinkPad Setup program  
main menu.  
The following table shows the contents of the Config menu.  
Notes:  
• Default values are in boldface. The default settings are already optimized for you. If you consider  
changing the computer configuration, proceed with extreme caution. Setting the configuration incorrectly  
might cause unexpected results.  
• On each submenu, press the Enter key to show selectable options and select a desired option by using  
cursor key, or type desired values from the keyboard directly.  
• Some items are displayed on the menu only if the computer supports the corresponding features.  
Table 5. Config menu items  
Menu item  
USB  
Submenu item  
Selection  
Comments  
• Disabled  
• Enabled  
Enables or disables boot  
support for USB device and  
USB optical drive.  
USB UEFI BIOS Support  
• Disabled  
If you select Enabled, the  
external USB devices can  
be charged through USB  
connectors even when the  
system is in low power  
mode (sleep, hibernate, or  
power-off).  
Always On USB  
• Enabled  
• Disabled  
If you select Enabled, the  
Always On USB connector  
enables you to charge some  
mobile digital devices and  
smartphones when the  
computer is powered off,  
provided that the ac power  
adapter is connected.  
Always On USB Charge in  
off mode  
• Enabled  
Note: If you want to charge  
these devices when your  
computer is turned off, you  
will need to open the Power  
Manager program and  
configure corresponding  
settings to enable the  
Always On USB connector  
function. For details about  
how to enable the Always  
On USB connector function,  
refer to the online help  
information system of the  
Power Manager program.  
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Table 5. Config menu items (continued)  
Menu item  
Submenu item  
Selection  
• Disabled  
• Enabled  
• Auto  
Comments  
USB 3.0 Mode  
Set the USB 3.0 controller  
mode for the ports shared  
between USB 2.0 and USB  
3.0 controllers.  
If you select Auto, it enables  
you to connect and route  
appropriate USB 3.0 or  
USB 2.0 connectors.  
If you select Enabled, it  
enables USB 3.0 mode  
and allows USB 3.0 to be  
supported in the operating  
system.  
If you select Disabled, it  
disables and hides the USB  
3.0 controller, and USB 3.0  
connectors will work as  
USB 2.0 connectors.  
TrackPoint  
• Disabled  
Enable or disable the  
built-in TrackPoint device.  
Keyboard/Mouse  
• Enabled  
Note: If you want to use  
an external mouse, select  
Disabled.  
Touch Pad  
• Disabled  
Enable or disable the  
built-in touch pad.  
• Enabled  
Note: If you want to use  
an external mouse, select  
Disabled.  
• Disabled  
If you select Enabled, the  
Fn key works as the Ctrl  
key, and the Ctrl key works  
as the Fn key.  
Fn and Ctrl Key swap  
• Enabled  
Note: Even when Enabled  
is selected, you need to  
press the Fn key to resume  
the computer from sleep  
mode to normal operation.  
Fn Key Lock  
• Disabled  
If you select Enabled, you  
can press the Fn key once  
to keep it in a pressed  
• Enabled  
condition, and then press  
the desired function key.  
The action is equivalent to  
pressing simultaneously. If  
you press the Fn key twice,  
the state is locked until you  
press the Fn key again.  
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Table 5. Config menu items (continued)  
Menu item  
Display  
Submenu item  
Selection  
Comments  
Boot Display Device  
• ThinkPad LCD  
Select the display device  
that is to be active at boot  
time. This selection is  
effective for boot time,  
password prompt, and  
ThinkPad Setup.  
• Digital on ThinkPad  
Digital on Thinkpad is the  
Mini DisplayPort on your  
computer.  
Intel SpeedStep®  
technology (Intel  
SpeedStep mounted  
models only)  
Select the mode of Intel  
SpeedStep technology at  
runtime.  
Power  
• Disabled  
• Enabled  
Mode for AC  
• Maximum  
Performance: Always  
highest speed  
• Maximum Performance  
• Battery Optimized  
• Battery Optimized:  
Always lowest speed  
Mode for Battery  
• Disabled: No runtime  
• Maximum Performance  
• Battery Optimized  
support, lowest speed  
Adaptive Thermal  
Management  
Scheme for AC  
Select a thermal  
management scheme  
to use.  
• Maximize Performance  
• Balanced  
Maximize Performance:  
Reduces CPU throttling  
Scheme for Battery  
• Maximize Performance  
• Balanced  
Balanced: Balances  
sound, temperature, and  
performance  
Note: Each scheme affects  
fan sound, temperature,  
and performance.  
• Disabled  
Enables or disables the  
power saving feature that  
stops the microprocessor  
clock automatically when  
there are no system  
CPU Power Management  
• Enabled  
activities. Normally, it  
is not necessary to change  
the setting.  
• Disabled  
Enable or disable a feature  
that automatically adjusts  
power management when  
there is no PCI Express  
activity. Normally, it is not  
necessary to change the  
setting.  
PCI Express Power  
Management  
• Enabled  
• Disabled  
Enable or disable a feature  
that powers on the system  
when the ac power adapter  
is attached.  
Power On with AC Attach  
• Enabled  
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Table 5. Config menu items (continued)  
Menu item  
Submenu item  
Selection  
Comments  
If you select Enabled, the  
system is powered on when  
the ac power adapter is  
attached. When the system  
is in hibernate state, the  
system resumes.  
If you select Disabled, the  
system is not powered on  
nor resumed when the ac  
power adapter is attached.  
• Disabled  
To use this feature, a special  
partition on the solid state  
drive is required.  
Intel (R) Rapid Start  
Technology  
Enabled  
Enter after:  
• Immediately  
• 1 minute  
• 2 minutes  
• 5 minutes  
• 10 minutes  
• 15 minutes  
• 30 minutes  
• 1 hour  
When enabled, you can  
enable the 30 Day Standby  
function through the Power  
Manager program. The  
function enables the  
computer to enter a lower  
power state after the  
specified time in sleep  
state. And it takes only  
seconds to resume normal  
operation.  
• 2 hours  
• 3 hours  
• Yes  
Disable Built-in Battery  
Temporarily disable battery  
for servicing the system.  
After selecting this item, the  
system will be automatically  
powered off. The system is  
then ready to be serviced.  
• No  
Note: The ac power adapter  
must be disconnected from  
the system to perform this  
operation. The battery will  
be automatically re-enabled  
when the ac power adapter  
is reconnected to the  
system.  
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Table 5. Config menu items (continued)  
Menu item  
Submenu item  
Selection  
Comments  
Beep and Alarm  
Password Beep  
• Disabled  
• Enabled  
Enables this option to  
have a beep sound when  
the system is waiting for  
a power-on, hard disk,  
or supervisor password.  
Different beeps will sound  
when the entered password  
matches or does not match  
the configured password.  
Keyboard Beep  
• Disabled  
Enables or disables  
keyboard beep when  
unmanageable key  
• Enabled  
combinations are pressed.  
Serial ATA (SATA)  
CPU  
SATA Controller Mode  
Option  
• Compatibility  
• AHCI  
Selects SATA controller  
operation mode.  
• Disabled  
• Enabled  
Enable or disable additional  
execution core units within  
a CPU.  
Core Multi-Processing  
Note: If you are using a  
computer with a single-core  
processor, this item is not  
available.  
Intel Hyper-Threading  
Technology  
• Disabled  
Enable or disable additional  
logical processors within a  
processor core.  
• Enabled  
Intel AMT  
• Disabled  
If you select Enabled Intel  
AMT (Active Management  
Technology) is configured  
and additional setup items  
are provided in MEBx  
Intel AMT Control  
• Enabled  
• Permanently Disabled  
(Management Engine BIOS  
Extension) Setup.  
If you select Permanently  
Disabled, You will never be  
able to enable it again. Be  
cautious when you want to  
use this option.  
Note: You can enter the  
MEBx Setup menu by  
pressing the Ctrl-P key  
combination in the Startup  
Interrupt Menu window. To  
display the Startup Interrupt  
Menu window, press the  
Enter key during the POST.  
0–255  
CIRA Timeout  
Set the timeout option for  
CIRA connection to be  
established. 1 though 254  
seconds are selectable.  
Note: The default value is  
60 seconds.  
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Table 5. Config menu items (continued)  
Menu item  
Submenu item  
Selection  
Comments  
If you select 0, use 60  
seconds as default timeout  
value.  
If you select 255, waiting  
time for establishing a  
connection is unlimited.  
• VT100  
Console Type  
Select the console type for  
AMT.  
• PC-ANSI  
• VT100+  
• VT-UTF8  
Note: This console type  
should match the Intel AMT  
remote console.  
Date/Time menu  
If you need to set the current date and time of your computer, select Date/Time from the ThinkPad Setup  
program main menu. The following submenu is displayed:  
• System Date  
• System Time  
To change the date and time, do the following:  
1. Using the up and down arrow keys, select the item to change the date or time.  
2. Press Tab, Shift+Tab, or Enter to select a field.  
3. Type the date or time.  
Note: Another way to adjust the date and time is pressing the “–” or “+” key.  
Security menu  
If you need to set the security features of your computer, select Security from the ThinkPad Setup program  
main menu.  
The following table lists the Security menu items.  
Notes:  
• Default values are in boldface. The default settings are already optimized for you. If you consider  
changing the computer configuration, proceed with extreme caution. Setting the configuration incorrectly  
might cause unexpected results.  
• In each submenu, press the Enter key to show selectable options and select a desired option by using  
cursor key, or type desired values from the keyboard directly.  
• Some items are displayed on the menu only if the computer supports the corresponding features.  
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Table 6. Security menu items  
Menu item  
Submenu item  
Selection  
Comments  
Password  
Hardware Password  
Manager  
• Disabled  
• Enabled  
Managing your power-on  
password, supervisor  
password, and your hard  
disk passwords by the  
management server.  
• Disabled  
• Enabled  
• Disabled  
• Enabled  
Supervisor Password  
See “Supervisor password”  
on page 48.  
Enable or disable the  
Lock UEFI BIOS Settings  
function that protects items  
in ThinkPad Setup program  
from being changed by a  
user who does not have  
the supervisor password.  
By default, this is set to  
Disabled. If you set the  
supervisor password and  
enable this function, no one  
but you can change any  
items in ThinkPad Setup.  
Password at unattended  
boot  
• Disabled  
If you select and enable  
Password at unattended  
boot, a password prompt  
is displayed when the  
computer is turned on,  
from either a power-off  
state or hibernation state.  
If you select Disabled,  
no password prompt is  
displayed; the computer  
goes ahead and loads  
the operating system.  
To prevent unauthorized  
access, set the user  
• Enabled  
authentication on the  
operating system.  
Password at restart  
• Disabled  
If you select and enable  
Password at restart,  
a password prompt is  
displayed when you restart  
the computer. If you select  
Disabled, no password  
prompt is displayed; the  
computer goes ahead and  
loads the operating system.  
To prevent unauthorized  
access, set the user  
• Enabled  
authentication on the  
operating system.  
• Disabled  
Set Minimum Length  
Specify a minimum length  
for power-on passwords  
and hard disk passwords.  
If you set the supervisor  
password and specify  
a minimum length for  
• x characters (4≤x≤12)  
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Table 6. Security menu items (continued)  
Menu item  
Submenu item  
Selection  
Comments  
passwords, no one but you  
can change the length.  
• Disabled  
• Enabled  
• Disabled  
• Enabled  
Power-On Password  
Hard Disk x Password  
See “Power-on password”  
on page 46.  
Refer to “Hard disk  
passwords” on page  
46.  
Notes:  
• Hard Disk 1 means the  
hard disk drive built into  
your computer.  
• Hard Disk 2 is displayed  
on the Password  
submenu only if a  
secondary hard disk  
drive is installed in  
the Serial Ultrabay  
Enhanced bay.  
Fingerprint  
Predesktop Authentication  
Reader Priority  
• Disabled  
Enable or disable fingerprint  
authentication before the  
operating system is loaded.  
• Enabled  
• External ➙ Internal  
If External ➙ Internal  
is selected, an external  
fingerprint reader is used  
if attached. Otherwise, an  
internal fingerprint reader  
is used. If Internal Only  
is selected, an internal  
fingerprint reader is used.  
• Internal Only  
• Normal  
If fingerprint authentication  
fails, you can still start  
the computer by entering  
a password. If you have  
selected Normal, enter a  
power-on password or a  
supervisor password; if you  
have selected High, enter a  
supervisor password.  
Security Mode  
• High  
Password Authentication  
Reset Fingerprint Data  
• Disabled  
Enable or disable password  
authentication. If high  
security mode is selected,  
this item is displayed.  
• Enabled  
• Enter  
This option is used to erase  
all fingerprint data stored  
in the fingerprint reader  
and reset settings to the  
factory state (e.g. Power-on  
security, LEDs, etc.) As  
a result, any power-on  
security features previously  
enabled will not be able  
to work until they are  
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Table 6. Security menu items (continued)  
Menu item  
Submenu item  
Selection  
Comments  
re-enabled in the fingerprint  
software.  
• Active  
If you select Active, the  
security chip is functional.  
If you select Inactive,  
the Security Chip option  
is displayed, but is not  
functional. If you select  
Disable the security chip is  
hidden and is not functional.  
Security Chip  
Security Chip  
• Inactive  
• Disabled  
Enable or disable the  
following Security  
Reporting Options;  
Security Reporting Options  
• BIOS ROM String  
Reporting: BIOS text  
string  
• CMOS Reporting:  
CMOS data  
• NVRAM Reporting:  
Security data stored in  
the Asset ID  
• SMBIOS Reporting:  
SMBIOS data  
• Enter  
Clear Security Chip  
Intel TXT Feature  
Clear the encryption key.  
Note: Only if you select  
Active for the security chip,  
this item will be displayed.  
• Disabled  
Enable or disable Intel  
Trusted Execution  
Technology.  
• Enabled  
Physical Presence for  
Provisioning  
• Disabled  
This option enables or  
disables the confirmation  
message when you change  
the settings of the security  
chip.  
• Enabled  
• Disabled  
This option enable or  
disables the confirmation  
message when you clear  
the security chip.  
Physical Presence for Clear  
• Enabled  
• Disabled  
If you select Enabled,  
all users can update the  
UEFI BIOS. If you select  
Disabled, only the person  
who knows the supervisor  
password can update the  
UEFI BIOS.  
UEFI BIOS Update Option Flash BIOS Updating by  
End-Users  
• Enabled  
• Disabled  
If you select Enabled, you  
can choose to flash to the  
previous version of the  
UEFI BIOS  
Secure RollBack Prevention  
• Enabled  
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Table 6. Security menu items (continued)  
Menu item  
Submenu item  
Selection  
Comments  
Memory Protection  
Execution Prevention  
• Disabled  
• Enabled  
Some computer viruses  
and worms cause memory  
buffers to overflow by  
running code where only  
data is allowed. If the  
Data Execution Prevention  
feature can be used with  
your operating system, then  
by selecting Enabled you  
can protect your computer  
against attacks by such  
viruses and worms. If after  
choosing Enabled you find  
that an application program  
does not run correctly,  
select Disabled and reset  
the setting.  
Virtualization  
Intel Virtualization  
Technology  
• Disabled  
If you select Enabled, a  
Virtual Machine Monitor  
(VMM) can utilize the  
additional hardware  
• Enabled  
capabilities provided by  
Virtualization Technology.  
Intel VT-d Feature  
• Disabled  
Intel VT-d is Intel  
Virtualization Technology  
for Directed I/O. When  
enabled, a VMM can utilize  
the platform infrastructure  
for I/O virtualization.  
• Enabled  
Note: This submenu is not  
supported in models with  
an AMD CPU.  
Intel AT Module Activation  
• Disabled  
Enable or disable the UEFI  
BIOS interface to activate  
the Intel AT module, which  
is an optional Anti-Theft  
service from Intel.  
Anti-Theft  
• Enabled  
• Permanently Disabled  
Note: If you set the Intel  
AT module activation to  
Permanently Disabled,  
you will be unable to enable  
this setting again.  
• Enter  
This option is displayed  
only when the anti-theft  
function is activated.  
Intel AT Suspend  
The Intel anti-theft suspend  
screen will be displayed  
at next boot to enter the  
suspend mode.  
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Table 6. Security menu items (continued)  
Menu item  
Submenu item  
Selection  
Comments  
• Disabled  
Enables or disables the  
UEFI BIOS interface to  
activate the computrace  
module. Computrace is an  
optional monitoring service  
from Absolute Software.  
Computrace Module  
Activation  
• Enabled  
• Permanently Disabled  
Note: If you set the  
computrace module  
activation to Permanently  
Disabled, you will be  
unable to enable this  
setting again.  
Startup menu  
You might need to change the startup sequence of your computer. To do so, select Startup from the  
ThinkPad Setup main menu.  
Attention:  
• After you change your startup sequence, you must be extremely careful not to specify a wrong device  
during a copy, a save, or a format operation. If you specify a wrong device, your data and programs  
might be erased or overwritten.  
• If you are using the BitLocker drive encryption, you should not change the startup sequence. BitLocker  
drive encryption detects the change of startup sequence and locks the computer from booting.  
Changing the startup sequence  
Changing the startup sequence  
To change the startup sequence, do the following:  
1. Select Boot; then press Enter. The default boot list is displayed, showing the order in which devices will  
be started up, even devices that are not attached to or installed on your computer are listed.  
• Use the Boot submenu to specify the startup sequence that runs when you turn on the power. .  
2. Set the startup order by sing the following keys:  
• Use cursor keys to select a device.  
• Use F6 or the combination of Shift and + to move the device up to a higher priority.  
• Use F5 or – to move the device down to a lower priority.  
• Use the combination of Shift and ! to exclude or include a device.  
3. Press F10 to save the changes and restart the system.  
To change the startup sequence temporarily so that the system starts up from a different drive, do the  
following:  
1. Turn off the computer.  
2. Turn on the computer; then, while the ThinkPad logo is displayed, press F12.  
3. Select the device you want to start first.  
Note: To boot menu will be displayed when the system cannot boot from any devices or the operating  
system cannot be found.  
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The following table lists the Startup menu items.  
Notes:  
• Default values are in boldface.  
• In each submenu, press the Enter key to show selectable options and select a desired option by using  
cursor key.  
• Some items are displayed on the menu only if the computer supports the corresponding features.  
Table 7. Startup menu items  
Menu item  
Boot  
Selection  
Comments  
Refer to “Changing the startup  
sequence” on page 77.  
• Both  
UEFI/Legacy Boot  
Select system boot capability.  
• UEFI Only  
• Legacy Only  
• Both: The system will boot  
following UEFI/Legacy Boot  
Priority setting.  
• UEFI Only: The system will boot  
from the UEFI enabled operating  
system.  
• Legacy Only: System will boot  
from any operating system other  
than the UEFI enabled operating  
system.  
Note: If you select UEFI Only,  
the system cannot boot from the  
bootable devices which do not have  
UEFI enabled operating system.  
• UEFI First  
UEFI/Legacy Boot Priority  
Boot Mode  
Selects priority of boot option  
between UEFI and Legacy.  
• Legacy First  
• Quick  
Screen during POST:  
• Diagnostics  
• Quick: The ThinkPad Logo screen  
is displayed.  
Note: You also can enter the  
Diagnostic mode by pressing Esc  
during POST.  
• Diagnostics: Test messages are  
displayed.  
• Disabled  
If you select Disabled, the message  
“To interrupt normal startup, press the  
Enter key.” message is not displayed  
during the POST.  
Option Key Display  
• Enabled  
• Disabled  
If you select Enabled, the F12 key  
is recognized and the Boot Menu  
window is displayed.  
Boot Device List F12 Option  
Boot Order Lock  
• Enabled  
• Disabled  
If you select Enabled, the boot  
priority is locked for your future use.  
• Enabled  
Restart menu  
If you need to close the ThinkPad Setup program and restart the system, select Restart from the ThinkPad  
Setup program main menu. The following submenu is displayed:  
• Exit Saving Changes: Restart the system after saving the changes.  
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• Exit Discarding Changes: Restart the system without saving the changes.  
• Load Setup Defaults: Load the default setting that was in effect at the time of purchase.  
• Discard Changes: Discard the changes.  
• Save Changes: Save the changes.  
Updating your system UEFI BIOS  
The Unified Extensible Firmware Interface (UEFI) BIOS is a part of the system programs that make up the  
basic layer of software built into your computer. The UEFI BIOS translates the instructions from other  
software layers.  
Your computer system board has a module called EEPROM, also referred to as flash memory. You can  
update the UEFI BIOS and the ThinkPad Setup program by starting your computer with a flash update  
optical disc or flash update application running in the Windows environment.  
In some instances when you add software, hardware, or a device driver, you might be informed that you  
need to update your UEFI BIOS in order for the new addition to work properly.  
To update your UEFI BIOS, go to the following Web site and follow the instructions on the screen:  
http://www.lenovo.com/ThinkPadDrivers  
Using system management  
This section is intended primarily for network administrators.  
Your computer is designed for manageability, so that you can redirect more of your resources to better  
meet your business objectives.  
This manageability, or “Total Cost of Ownership” (TCO), enables you to remotely operate client computers  
in the same way as you operate your own computer, such as turning on a client computer, formatting  
solid state drive, and installing software.  
Once the computer is configured and operational, you can manage it by use of software and manageability  
features already integrated into the client system and the network.  
System management  
Read this topic to learn more about features of system management.  
Desktop Management Interface  
The system BIOS (UEFI BIOS) of your computer supports an interface called System Management BIOS  
Reference Specification (SMBIOS) V2.6.1. SMBIOS provides information about the hardware components  
of your system. It is the responsibility of the BIOS to supply this database with information about itself  
and the devices on the system board. This specification documents the standards for getting access to  
this BIOS information.  
Preboot eXecution Environment  
The Preboot eXecution Environment (PXE) technology makes your computer more manageable (it is PXE  
2.1-compliant) by enabling it to boot (load an operating system or another executable image) from a  
server. Your computer supports the personal computer functions that PXE requires. For example, with the  
appropriate LAN card, your computer can be booted from the PXE server.  
Note: Remote Program Load (RPL) cannot be used with your computer.  
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Asset ID EEPROM  
The Asset ID EEPROM contains information about the system, including its configuration and the serial  
numbers of key components. It also includes a number of blank fields in which you can record information  
about the end users in your network.  
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Chapter 7. Preventing problems  
An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can  
avoid common problems. The chapter provides information that can help you keep your computer running  
smoothly.  
•
•
•
“General tips for preventing problems” on page 81  
“Making sure device drivers are current” on page 82  
“Taking care of your computer” on page 82  
General tips for preventing problems  
• If the solid state drive gets too full, the Windows operating system will slow down and might produce  
errors. Check the capacity of your solid state drive from time to time by clicking Start ➙ Computer.  
• Empty your recycle bin on a regular basis.  
• Use disk defragment tool regularly on your solid state to improve data seek and read times.  
• To free up disk space, uninstall unused application programs.  
Note: You also might want to look for application program duplication or overlapping versions.  
• Clean out your Inbox, Sent, and Trash folders from your e-mail client program.  
• Back up your data at least once a week. If critical data is present, it is a good idea to perform a daily  
backup operation. Lenovo has many backup options available for your computer. Rewritable optical  
drives are available for most machines and are easily installed.  
• Schedule system restore operations to take a system snapshot periodically. For more information about  
system restore, see Chapter 5 “Recovery overview” on page 57.  
• Update device drivers and UEFI BIOS when needed.  
• Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and  
revisions.  
• Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device  
driver information release notes prior to updating for compatibility or known issues.  
• Keep a log book. Entries might include major hardware or software changes, driver updates, minor issues  
you have experienced, and how you resolved the minor issues.  
• If you ever need to run a recovery on your computer to return the preload onto the machine, the following  
tips might help along the way:  
– Remove all external devices such as the printer, keyboard, and so on.  
– Ensure that your battery is charged and that you have the ac power connected.  
– Boot into ThinkPad Setup and load the default settings.  
– Restart the computer and start the recovery operation.  
– If your computer uses discs as the recovery media, do not remove the disc from the drive until  
prompted to do so.  
• For suspected solid state drive issues, refer to “Diagnosing problems” on page 85 and run a diagnostic test  
of the drive before you call the Customer Support Center. If your computer does not start up, download  
the files to create a bootable self-test media from the following Web site: http://www.lenovo.com/hddtest.  
Run the test and record any messages or error codes. If the test returns any failing error codes or  
messages, call the Customer Support Center with the codes or messages and the computer in front of  
you. A technician will assist you further.  
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• If required, you can find your country's Customer Support Center at the following Web address:  
http://www.lenovo.com/support/phone. When calling the Customer Support Center, ensure that you have  
your machine model type, serial number, and the computer in front of you. Also, if the computer is  
producing error codes, it is helpful to have the error screen on or the message written down.  
Making sure device drivers are current  
Device drivers are programs that contain instructions for the operating system about how to operate or  
“drive” a certain piece of hardware. Each hardware component on your computer has its own specific driver.  
If you add a new component, the operating system needs to be instructed on how to operate that piece  
of hardware. After you install the driver, the operating system can recognize the hardware component  
and understand how to use it.  
Note: Because drivers are programs, like any other file on your computer, they are susceptible to corruption  
and might not perform correctly if corruption occurs.  
It is not always necessary to download the latest drivers. However, you should download the latest driver  
for a component if you notice poor performance from that component or if you added a new component.  
This might eliminate the driver as the potential cause of the problem.  
Getting the latest drivers from the Web site  
You can download and install updated device drivers from the Lenovo Web site by doing the following:  
1. Go to http://www.lenovo.com/ThinkPadDrivers.  
2. Click the machine type of your computer.  
3. Locate the desired drivers and click its latest edition.  
4. Follow the directions on the screen and install the necessary software.  
Getting the latest drivers using System Update  
The System Update program helps you keep the software on your system up-to-date. Update packages are  
stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can  
contain applications, device drivers, UEFI BIOS flashes, or software updates. When the System Update  
program connects to the Lenovo Support Web site, the System Update program automatically recognizes  
the machine type and model of your computer, the installed operating system, and the language of the  
operating system to determine what updates are available for your computer. The System Update program  
then displays a list of update packages and categorizes each update as critical, recommended, or optional to  
help you understand the importance. You have complete control of which updates to download and install.  
After you select the update packages you want, the System Update program automatically downloads and  
installs the updates without any further intervention from you.  
The System Update program is preinstalled on your computer and is ready to run. The only prerequisite is  
an active Internet connection. You can start the program manually, or you can use the schedule feature  
to enable the program to search for updates automatically at specified intervals. You also can predefine  
scheduled updates to search by severity (critical updates, critical and recommended updates, or all updates)  
so the list you choose from contains only those update types that are of interest to you.  
For more information about how to use System Update, refer to “System Update” on page 15.  
Taking care of your computer  
Although your computer is designed to function reliably in normal work environments, you need to use  
common sense in handling it. By following these important tips, you will get the most use and enjoyment  
out of your computer.  
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Be careful about where and how you work  
• Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic  
bags.  
• Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers  
(within 13 cm or 5 inches).  
• Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F).  
• Some appliances, such as certain portable desktop fans or air purifiers, can produce negative ions. If a  
computer is close to such an appliance, and is exposed for an extended time to air containing negative  
ions, it might become electrostatically charged. Such a charge might be discharged through your hands  
when you touch the keyboard or other parts of the computer, or through connectors on I/O devices  
connected to it. Even though this kind of electrostatic discharge (ESD) is the opposite of a discharge from  
your body or clothing to the computer, it poses the same risk of a computer malfunction.  
Your computer is designed and manufactured to minimize any effects of electrostatic charge. An electrostatic  
charge above a certain limit, however, can increase the risk of ESD. Therefore, when using the computer  
close to an appliance that can produce negative ions, give special attention to the following:  
• Avoid directly exposing your computer to the air from an appliance that can produce negative ions.  
• Keep your computer and peripherals as far as possible from such an appliance.  
• Wherever possible, ground your computer to facilitate safe electrostatic discharge.  
Note: Not all such appliances cause a significant electrostatic charge.  
Be gentle with your computer  
• Avoid placing any objects (including paper) between the display and the keyboard or the palm rest.  
• Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees.  
Do not open the display beyond 180 degrees, as this might damage the computer hinge.  
• Do not turn your computer over while the ac power adapter is plugged in. This could break the adapter  
plug.  
Carry your computer properly  
• Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect  
cords and cables.  
• When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by  
the display.  
Handle storage media and drives properly  
• Store your external hard disk drive in the appropriate containers or packaging when they are not being  
used.  
• Before you install a memory card such as an SD card, SDHC card, SDXC card, and a MultiMediaCard,  
touch a metal table or a grounded metal object. This action reduces any static electricity from your body.  
The static electricity could damage the device.  
• When transferring data to or from a flash media card, such as an SD card, do not put your computer in  
sleep or hibernation mode before the data transfer is complete; otherwise, your data could become  
damaged.  
Take care in setting passwords  
• Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and  
you might have to replace your system board or solid state drive.  
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Register your computer  
• Register your ThinkPad computer with Lenovo at http://www.lenovo.com/register. This can help  
authorities return your computer to you if it is lost or stolen. Registering your computer also enables  
Lenovo to notify you about possible technical information and upgrades.  
Be sure not to modify your computer  
• Only an authorized ThinkPad repair technician should disassemble and repair your computer.  
• Do not modify or tape the latches to keep the display open or closed.  
Cleaning the cover of your computer  
Occasionally clean your computer by doing the following:  
1. Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive powder or  
strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent.  
2. Absorb the diluted detergent into a sponge.  
3. Squeeze excess liquid from the sponge.  
4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip.  
5. Wipe the surface to remove the detergent.  
6. Rinse the sponge with clean running water.  
7. Wipe the cover with the clean sponge.  
8. Wipe the surface again with a dry, soft, lint-free cloth.  
9. Wait for the surface to dry completely and remove any fibers from the cloth.  
Cleaning your computer keyboard  
To clean the computer keyboard, do the following:  
1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth.  
2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time,  
the cloth might hook onto an adjacent key and possibly damage it. Ensure that no liquid drips onto  
or between the keys.  
3. Allow to dry.  
4. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush  
or cool air from a hair dryer.  
Note: Avoid spraying cleaner directly onto the display or the keyboard.  
Cleaning your computer display  
To clean the computer display, do the following:  
1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display,  
it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was  
pressed from the outside.  
2. Wipe or dust the stain gently with a soft, dry cloth.  
3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and  
water that does not contain impurities.  
4. Wring out as much of the liquid as you can.  
5. Wipe the display again; do not let any liquid drip into the computer.  
6. Be sure to dry the display before closing it.  
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Chapter 8. Troubleshooting computer problems  
This chapter provides information on what to do if you experience a problem with your computer.  
•
•
“Diagnosing problems” on page 85  
“Troubleshooting” on page 85  
Diagnosing problems  
If you experience problems with your computer, use the Lenovo Solution Center program as a starting  
point for solving them.  
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It  
combines diagnostic tests, system information collection, security status, and support information, along  
with hints and tips for maximum system performance.  
Note: The Lenovo Solution Center program is available only on models preinstalled with the Windows 7  
operating system. It also can be downloaded from http://www.lenovo.com/diagnose.  
When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery  
media, which you can use to restore the solid state drive to the factory default state. For more information,  
see “Creating and using recovery media” on page 57.  
To run the Lenovo Solution Center program, see “Accessing ThinkVantage programs” on page 12.  
For additional information, refer to the Lenovo Solution Center help system.  
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print  
the log files created by the program. You will need the log files when you speak to a Lenovo technical  
support representative.  
Troubleshooting  
If your computer has an error, it typically displays a message or an error code, or a beep sounds when  
you turn it on. When you experience a problem, refer to the corresponding sections in this topic to try to  
solve the problem by yourself.  
Computer stops responding  
Print these instructions now and keep it with your computer for reference later.  
If your computer is completely unresponsive (you cannot use the UltraNav pointing device or the keyboard),  
do the following:  
1. Press and hold the power button for four seconds or more to turn off the computer, and then restart the  
computer by pressing the power button.  
Note: If you cannot turn off your computer, or if you cannot restart it, continue with step 2.  
2. Remove the ac power adapter from the computer, and reset the system by inserting a straightened  
paper clip into the emergency reset hole. To locate the reset hole, refer to “Bottom view” on page 5.  
Reattach the ac power adapter.  
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Notes:  
• If the computer does not turn on, continue with step 3.  
• If the computer starts with ac power but does not start when ac power is disconnected, call the  
Customer Support Center for support. Go to http://www.lenovo.com/support/phone for the latest list  
of support phone numbers for your country or region.  
3. Remove all external devices that are attached to your computer (keyboard, mouse, printer, scanner,  
and so on). Repeat step 2.  
If the computer still does not start up, call the Customer Support Center and a customer support specialist  
will assist you.  
Spills on the keyboard  
With a mobile computer, there are increased chances of spilling liquids on the keyboard. Because most  
liquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits, potentially  
causing irreparable damage to your computer.  
If you spill something on your computer:  
Attention: Ensure that no liquid creates a short circuit between you and the ac power adapter (if in use).  
Although you might lose some data or work by turning off the computer immediately, leaving the computer  
on might make your computer unusable.  
1. Carefully unplug the ac power adapter immediately.  
2. Turn off the computer immediately. If the computer does not turn off, reset the system by inserting one  
end of a needle or a straightened paper clip into the emergency reset hole. To locate the reset hole, refer  
to “Bottom view” on page 5. The more quickly you stop the current from passing through the computer  
the more likely you will reduce damage from short circuits.  
3. Wait until you are certain that all the liquid is dry before turning on your computer.  
Error messages  
Message: 0177: Bad SVP data, stop POST task.  
Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be  
replaced. Have the computer serviced.  
Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup.  
Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to  
check Security settings, Press F10 and then press Enter to restart the system. If you still have a problem,  
have the computer serviced.  
Message: 0187: EAIA data access error  
Solution: The access to EEPROM is failed. Have the computer serviced.  
Message: 0188: Invalid RFID Serialization Information Area.  
Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced,  
and the box serial number needs to be reinstalled. Have the computer serviced.  
Message: 0189: Invalid RFID configuration information area  
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Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced,  
and the UUID needs to be reinstalled. Have the computer serviced.  
Message: 0190: Critical low-battery error  
Solution: The computer turned off, because the battery is low. Connect the ac adapter to the computer  
and charge the battery.  
Message: 0191: System Security - Invalid remote change requested.  
Solution: The system configuration change has failed. Confirm the operation and try again. To clear the  
error, enter the ThinkPad Setup.  
Message: 0199: System Security - Security password retry count exceeded.  
Solution: This message is displayed if you enter a wrong supervisor password more than three times.  
Confirm the supervisor password and try again. To clear the error, enter the ThinkPad Setup.  
Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card.  
Solution: The Ethernet PCI Express Mini Card is not supported on this computer. Remove it.  
Message: 1820: More than one external fingerprint readers are attached. Power off and remove all but the  
reader that you set up within your main operating system.  
Solution: Power off and remove all but the reader that you set up within your main operating system.  
Message: 2100: Initialization error on HDD0 (Main hard disk drive)  
Solution: The hard disk is not working. Have the hard disk serviced.  
Message: 2110: Read error on HDD0 (Main hard disk drive)  
Solution: The hard disk is not working. Have the hard disk serviced.  
Message: 2200: Machine Type and Serial Number are invalid.  
Solution: Machine Type and Serial Number are invalid. Have the computer serviced.  
Message: 2201: Machine UUID is invalid.  
Solution: Machine UUID is invalid. Have the computer serviced.  
Message: Fan error  
Solution: Cooling fan has failed. Have the computer serviced.  
Message: Thermal sensing error  
Solution: The thermal sensor has problem. Shut down the computer immediately and have the computer  
serviced.  
Message: This system does not support batteries that are not genuine Lenovo-made or authorized. The  
system will continue to boot, but may not charge unauthorized batteries.  
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Solution: The Lenovo has no responsibility for the performance or safety of unauthorized batteries, and  
provides no warranties for failures or damage arising out of their use.  
Errors without messages  
• Problem: My screen keeps blanking when I do not want it to.  
Solution: You can disable any system timers, such as the LCD turn-off timer or the blank timer by  
doing the following:  
1. Start Power Manager.  
2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans.  
• Problem: When I turn on the computer, nothing is displayed on the screen and the computer does not  
beep while starting up.  
Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the  
power button for four seconds or more. Turn it on and listen again.  
Solution: Ensure that:  
– The ac power adapter is connected to the computer and the power cord is plugged into a working  
electrical outlet.  
– The computer is turned on. (Turn the power button on again for confirmation.)  
If a power-on password is set:  
– Press any key to display the prompt for the power-on password. If the brightness level of the screen  
is low, increase it by pressing Home.  
– Type the correct password and press Enter.  
If these items are correctly set, and the screen remains blank, have the computer serviced.  
• Problem: When I turn on the computer, only a white cursor is displayed on a blank screen.  
Solution: If you have modified a partition on your solid state drive by using partition software, information  
about that partition, or the master boot record might have been destroyed.  
1. Turn off the computer, and then turn it on again.  
2. If you still see only the cursor on the screen, do the following:  
– If you have used the partition software, examine the partition on the solid state drive by using the  
software, and recover the partition if required.  
– Use either the Rescue and Recovery workspace or the recovery discs to restore the system  
to the factory state.  
If the problem persists, have the computer serviced.  
• Problem: My screen goes blank while the computer is on.  
Solution: Your screen saver or power management might have been enabled. Do either of the following:  
– Touch the TrackPoint pointing device or the touch pad, or press a key to exit the screen saver.  
– Press the power button to resume from sleep or hibernation mode.  
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Beep errors  
Table 8. Beep errors  
Problem  
Solution  
One short beep, pause, three short beeps, pause, three  
more short beeps, and one short beep  
Ensure that memory modules are installed correctly. If  
they are, and you still hear the beeps, have the computer  
serviced.  
One long and two short beeps  
The video function has a problem. Have the computer  
serviced.  
Three short beeps, pause, one short beep, pause, one  
more short beep, and three short beeps  
PCI resource allocation failure. Power off and remove  
device from ExpressCard Slot. If the beeps persist, have  
the computer serviced.  
Four cycles of four short beeps  
Five short beeps  
The Security Chip has a problem. Have the computer  
serviced.  
The system board has a problem. Have the computer  
serviced.  
Memory module problems  
Print these instructions now and keep it with your computer for reference later.  
If your memory module is not operating properly, check the following items:  
1. Check for error messages during startup.  
Follow the appropriate corrective actions for power-on self-test (POST) error messages.  
2. Verify that the latest UEFI for your model has been installed.  
3. Verify the proper memory configuration and compatibility including the maximum memory size and the  
memory speed.  
4. Run the Lenovo Solution Center program.  
Networking problems  
The following are the most common networking problems.  
Ethernet problems  
• Problem: Your computer cannot connect to the network.  
Solution: Ensure that:  
– The Lenovo USB 2.0 Ethernet Adapter is connected correctly to your computer.  
– The cable is installed correctly.  
The network cable must be securely connected both to the Lenovo USB 2.0 Ethernet Adapter and to  
the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100  
meters. If the cable is connected and the distance is within acceptable limit but the problem persists,  
try a different cable.  
– You are using the correct device driver.  
1. Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Device Manager. If you are prompted  
for an administrator password or confirmation, type the password or provide confirmation.  
2. If the exclamation mark ! is displayed next to the adapter name under Network adapters, you  
might not be using the correct driver or the driver might have been disabled. To update the driver,  
right-click the highlighted adapter.  
3. Click Update Driver Software, and then follow the instructions on the screen.  
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– The switch port and the adapter have the same duplex setting.  
If you configured the adapter for full duplex, ensure that the switch port also is configured for full  
duplex. Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost  
connections.  
– You have installed all networking software that is necessary for your network environment.  
Check with your LAN administrator for the necessary networking software.  
• Problem: The adapter stops working for no apparent reason.  
Solution: The network driver files might be corrupt or missing. Update the driver by referring to the above  
solution for the procedure to ensure that the correct device driver is installed.  
• Problem: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the  
connection fails or errors occur.  
Solution:  
– Use Category 5 wiring and make sure that the network cable is securely connected.  
– Connect to a 1000 BASE-T hub/ switch (not 1000 BASE-X)  
• Problem: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps.  
Instead, it connects at 100 Mbps.  
Solution:  
– Try another cable.  
– Make sure that the link partner is set to auto-negotiate.  
– Make sure that the switch is 802.3ab-compliant (gigabit over copper)  
A wireless LAN problem  
Problem: You cannot connect to the network using the built-in wireless network card.  
Solution: Ensure that your wireless LAN driver is the latest version. Check the Web site and confirm that the  
driver version supported by the Access Connections program is the latest documented in the readme file.  
Ensure that your computer is within range of a wireless access point.  
Ensure that the wireless radio is enabled by double-clicking the Access Connections icon on the taskbar.  
Note: Click Show hidden icons on the taskbar. The Access Connections icon is displayed. For more  
information about the icon, refer to the Access Connections help information system.  
Check the Network Name (SSID) and your encryption information. Use the Access Connections program to  
verify this case-sensitive information.  
A wireless WAN problem  
Problem: A message is displayed indicating that an unauthorized WAN card is installed.  
Solution: The WAN card is not supported on this computer. Call Lenovo Customer Service Center to  
have it serviced  
Note: Depending on your computer, some models do not have a wireless WAN card.  
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Bluetooth problems  
• Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local  
speaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile.  
Solution: Do the following:  
1. Exit the application that uses the sound device (for example, Windows Media Player).  
2. Open Control Panel by clicking Start ➙ Control Panel ➙ Hardware and Sound ➙ Sound ➙  
Playback.  
3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default  
button. If you are using an AV profile, select Stereo Audio and click the Set Default button.  
4. Click OK to close the Sound window.  
• Problem: PIM items sent from the Windows 7 operating systems cannot be received correctly into the  
address book of any other Bluetooth-enabled device.  
Solution: The Windows 7 operating system send PIM items in XML format, but most Bluetooth-enabled  
devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through  
Bluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact.  
Problems with the keyboard and other pointing devices  
The following are the most common problems with keyboards and other pointing devices.  
UltraNav pointing device problems  
• Problem: The pointer drifts when the computer is turned on or after it resumes normal operation.  
Solution: The pointer might drift when you are not using the TrackPoint pointing device during normal  
operation. This is a normal characteristic of the TrackPoint pointing device and is not a defect. Pointer  
drifting might occur for several seconds under the following conditions:  
– When the computer is turned on  
– When the computer resumes normal operation  
– When the TrackPoint pointing device is kept pressed for a long time  
– When the temperature changes  
• Problem: The TrackPoint pointing device or touch pad does not work.  
Solution: Ensure that the TrackPoint pointing device or touch pad is enabled in the UltraNav Device  
Setting window.  
Keyboard problems  
• Problem: All or some keys on the keyboard do not work.  
Solution: If an external numeric keypad is connected:  
1. Turn off the computer.  
2. Remove the external numeric keypad.  
3. Turn on the computer and try using the keyboard again.  
If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the external  
keyboard. Ensure that you have seated the connectors correctly.  
If the problem persists, ensure that the correct device driver is installed.  
1. Click Start ➙ Control Panel. Change the view of Control Panel from Category to Large icons or  
Small icons.  
2. Click Keyboard.  
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3. Select the Hardware tab. In the Device Properties pane, ensure that you see this message: Device  
Status: This device is working properly.  
If keys on the keyboard still do not work, have the computer serviced.  
• Problem: All or some keys on the external numeric keypad do not work.  
Solution: Ensure that the external numeric keypad is correctly connected to the computer.  
Problems with the display and multimedia devices  
This topic includes the most common problems with displays and multimedia devices, including the  
computer display, the external monitor, audio devices, and the optical drive.  
Computer screen problems  
• Problem: The screen is blank.  
Solution: Do the following:  
– Press Fn+F7 to bring up the image.  
– If you are using the ac power adapter, or using the battery and the battery status indicator is on (is  
green), press Fn+F9 to make the screen brighter.  
– If the sleep status indicator is on (is green), press Fn to resume from the sleep mode.  
– If the problem persists, follow the solution for the problem below.  
• Problem: The screen is unreadable or distorted.  
Solution: Ensure that:  
– The display device driver is installed correctly.  
– The screen resolution and color quality are correctly set.  
– The monitor type is correct.  
To check these settings, do the following:  
1. Right-click on the desktop, and click Personalize.  
2. Click Display at the left.  
3. Select Change display settings. Check whether the screen resolution is correctly set.  
4. Click Advanced Settings.  
5. Click the Adapter tab.  
6. Ensure that the correct device driver name is shown in the adapter information window.  
Note: The device driver name depends on the video chip that has been installed on your computer.  
7. Click the Properties button. If you are prompted for an administrator password or confirmation, type  
the password or provide confirmation. Check the Device status box and ensure that the device is  
working correctly. If not, click the Troubleshoot button and follow the instructions on the screen.  
8. Click the Monitor tab. Check whether the color quality is correctly set, and ensure that the other  
information also is correct.  
9. Click the Properties button. If you are prompted for an administrator password or confirmation, type  
the password or provide confirmation. Check the Device status box and ensure that the device is  
working correctly. If not, click the Troubleshoot button and follow the instructions on the screen.  
• Problem: Incorrect characters are displayed on the screen.  
Solution: Did you install the operating system or application program correctly? If they are installed and  
configured correctly, have the computer serviced.  
• Problem: The screen stays on even after you turn off your computer.  
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Solution: Press and hold the power button for four seconds or more to turn off your computer; then  
turn it on again.  
• Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer.  
Solution: This is an intrinsic characteristic of the TFT technology. Your computer display contains  
multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen  
might exist all the time.  
External monitor problems  
• Problem: The external monitor is blank.  
Solution: To bring up the image, press Fn+F7 and select the desired monitor. If the problem persists,  
do the following:  
1. Connect the external monitor to another computer to ensure that it works.  
2. Reconnect the external monitor to your computer.  
3. Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that  
are supported.  
– If the external monitor supports the same resolution as the computer display or a higher resolution,  
view output on the external monitor or on both the external monitor and the computer display.  
– If the external monitor supports a lower resolution than the computer display, view output on the  
external monitor only. (If you view output on both the computer display and the external monitor,  
the external monitor screen will be blank or distorted.)  
• Problem: You cannot set a higher resolution than the present one on your external monitor.  
Solution: Ensure that the monitor type and other information is correct. If necessary, update the monitor  
driver. See “Setting the external monitor type” on page 35.  
• Problem: The screen is unreadable or distorted.  
Solution: Ensure that:  
– The monitor information is correct and the appropriate monitor type is selected. Refer to the solution  
to the above problem.  
– Ensure that an appropriate refresh rate is selected by doing the following:  
1. Connect the external monitor to the monitor connector, and then connect the monitor to an  
electrical outlet.  
2. Turn on the external monitor and the computer.  
3. Right-click on the desktop, and click Screen resolution.  
Note: If your computer cannot detect the external monitor, click the Detect button.  
4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor).  
5. Click Advanced Settings.  
6. Click the Monitor tab.  
7. Select the correct screen refresh rate.  
• Problem: Wrong characters are displayed on the screen.  
Solution: Did you follow the correct procedure when installing the operating system or application  
program? If you did, have the external monitor serviced.  
• Problem: The Extend desktop function does not work.  
Solution: Enable the Extend desktop function by doing the following:  
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1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical  
outlet.  
2. Turn on the external monitor and the computer.  
3. Right-click on the desktop, and click Screen resolution.  
4. Click the Monitor-2 icon.  
5. Select Extend these displays for multiple displays.  
6. Click the Monitor-1 icon (for the primary display, the computer display).  
7. Set the resolution for the primary display.  
8. Click the Monitor-2 icon (for the external monitor).  
9. Set the screen resolution for the secondary display.  
10. Set the relative position of each monitor by dragging its icon. You can set the monitors in any relative  
position, but the icons must touch each other.  
11. Click OK to apply the changes.  
Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click  
Advanced Settings, select the Monitor tab, then set Colors.  
• Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh  
rate on the secondary display.  
Solution: Change the resolution and the color depth to lower settings for the primary display. Refer  
to the solution to the above problem.  
• Problem: Display switching does not work.  
Solution: If you use the Extend desktop function, disable it, and change the display output location. If  
a DVD movie or a video clip is playing, stop the playback, close the application, and then change the  
display output location.  
• Problem: The screen position on the external monitor is incorrect when that monitor is set for a high  
resolution.  
Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or  
right on the screen. To correct this, first ensure that your external monitor supports the display mode  
(the resolution and the refresh rate) that you have set. If it does not, set a display mode that the monitor  
supports. If it does support the display mode you have set, go to the setup menu for the monitor itself  
and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. For  
details, see the documentation that comes with the monitor.  
Audio problems  
• Problem: Wave or MIDI sound does not play correctly.  
Solution: Ensure that the built-in audio device is configured correctly.  
1. Click Start ➙ Control Panel.  
2. Click Hardware and Sound.  
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the  
password or provide confirmation.  
4. Double-click Sound, video and game controllers.  
5. Make sure that the Realtek HD Audio driver is enabled and configured correctly.  
• Problem: Recordings made using the microphone input are not loud enough.  
Solution: Ensure that the Microphone Boost function is turned on and set by doing the following:  
1. Click Start ➙ Control Panel .  
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2. Click Hardware and Sound.  
3. Click Sound.  
4. Click the Recording tab in the Sound window.  
5. Select Microphone, and click the Properties button.  
6. Click the Levels tab, and move the Microphone Boost slider upwards.  
7. Click OK.  
Note: For details about controlling volume, refer to your Windows online help.  
• Problem: A volume or balance slider cannot be moved.  
Solution: The slider might be grayed out. This means that its position is fixed by the hardware and  
cannot be changed.  
• Problem: The volume sliders do not stay in place when some audio applications are used.  
Solution: It is normal for the sliders to change position when certain sound applications are used. The  
applications are aware of the settings in the Volume Mixer window and are allowed to change the settings  
themselves. An example is the Windows Media Player. Usually the application has sliders available  
to control the sound from within the application.  
• Problem: The balance slider cannot completely mute one channel.  
Solution: The control is designed to compensate for minor differences in balance and does not  
completely mute either channel.  
• Problem: There is no volume control for MIDI sound in the Volume Mixer window.  
Solution: Use the hardware volume control. This is because the built-in synthesizer software does  
not support the control.  
• Problem: The sound cannot be turned off completely even if you set the Master volume control at  
minimum.  
Solution: You still can hear some sound even though you have set the Master volume control at minimum.  
To turn off the sound completely, go to the Master volume control and select Mute speakers .  
• Problem: When you connect a headphone to your computer while playing sound, a speaker does not  
produce sound in the MULTI-STREAM mode at Realtek HD Audio Manager.  
Solution: Once the headphone is attached, the streaming is automatically redirected to it. If you want  
to listen to sound from the speakers again, be sure to set those speakers as the default device. The  
procedure is as follows:  
1. Click Start ➙ Control Panel ➙ All Control Panel Items.  
2. Click the Realtek HD Audio Manager icon. The Realtek HD Audio Manager window opens.  
3. Look at the playback devices. If you have attached a headphone, the headphone will be automatically  
set as the default device, and the icon for that headphone will be checked.  
4. To set a different device as the default, just double-click the icon for those speakers. That icon  
will now have a check mark.  
5. Play any sound by use of a music program such as Windows Media Player. Ensure that sound  
comes from the speakers.  
For details, refer to the help information system for Realtek HD Audio Manager.  
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Fingerprint reader problems  
• Problem: The surface of the reader is dirty, stained, or wet.  
Solution: Gently clean the surface of the reader with a dry, soft, lint-free cloth.  
• Problem: The reader often fails to enroll or authenticate your fingerprint.  
Solution: If the surface of the reader is dirty, stained, or wet, gently clean the surface of the reader  
with a dry, soft, lint-free cloth.  
For tips on how to maintain the fingerprint reader, refer to “Using a fingerprint reader” on page 51.  
Battery and power problems  
This topic contains instructions on troubleshooting battery and power problems.  
Battery problems  
• Problem: The battery pack cannot be fully charged in the standard charge time when the computer is  
powered off.  
Solution: The battery pack might be over-discharged. Do the following:  
1. Turn off the computer.  
2. Connect the ac power adapter to the computer and let it charge.  
If a quick charger is available, use it to charge the over-discharged battery pack.  
If the battery pack cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have  
it serviced.  
• Problem: Your computer shuts down before the battery status indicator shows empty, or your computer  
operates after the battery status indicator shows empty.  
Solution: Discharge and recharge the battery pack.  
• Problem: The operating time for a fully charged battery pack is short.  
Solution: Discharge and recharge the battery pack. If your battery operating time is still short, call  
Lenovo Customer Service Center to have it serviced.  
• Problem: The computer does not operate with a fully charged battery pack.  
Solution: The surge protector in the battery pack might be active. Turn off the computer for one minute to  
reset the protector; then turn on the computer again.  
• Problem: The battery pack cannot be charged.  
Solution: You cannot charge the battery when it is too hot. Turn off the computer and allow it to cool to  
room temperature. If it still cannot be charged, call Lenovo Customer Service to have it serviced.  
An ac power adapter problem  
Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the  
power adapter (power plug) icon is not displayed on the taskbar. Also the ac power indicator does not  
light up.  
Solution: Do the following:  
1. Ensure that the connection of the ac power adapter is correct. For instructions on connecting the ac  
power adapter, see the Safety, Warranty, and Setup Guide that comes with your computer.  
2. If the connection of the ac power adapter is correct, turn off the computer, then disconnect the ac  
power adapter.  
3. Reconnect the ac power adapter, then turn on the computer.  
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4. If the power adapter icon still is not displayed on the taskbar and the ac power indicator does not light  
up, have the ac power adapter and your computer serviced.  
Note: To display the power adapter (power plug) icon, click Show hidden icons on the taskbar.  
Power problems  
Print these instructions now and keep it with your computer for reference later.  
If your computer is getting no power at all, check the following items:  
1. Verify the power button. Refer to “System-status indicators” on page 6. The power button is illuminated  
whenever the computer is on.  
2. Check all power connections. Remove any power strips and surge protectors to connect the ac power  
adapter directly to the ac power outlet.  
3. Inspect the ac power adapter. Check for any physical damage, and ensure that the power cable is firmly  
attached to the adapter brick and the computer.  
4. Verify the ac power source is working by attaching another device to the outlet.  
If your computer does not run on battery power, do the following:  
1. If the battery runs out of power, attach ac power adapter to recharge the battery.  
2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have  
it serviced.  
A power button problem  
Problem: The system does not respond, and you cannot turn off the computer.  
Solution: Turn off the computer by pressing and holding the power button for four seconds or more. If the  
system is still not reset, remove the ac power adapter and reset the system by inserting a straightened paper  
clip into the emergency reset hole. To locate the emergency reset hole, refer to “Bottom view” on page 5.  
Boot problems  
Print these instructions now and keep them with your computer for reference later.  
If you receive an error message before the operating system loads, follow the appropriate corrective actions  
for POST error messages.  
If you receive an error message while the operating system is loading the desktop configuration after the  
POST is completed, check the following items:  
1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message.  
2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the  
error message.  
Sleep and hibernation problems  
• Problem: The computer enters sleep mode unexpectedly.  
Solution: If the microprocessor overheats, the computer automatically enters sleep mode to allow the  
computer to cool and to protect the microprocessor and other internal components. Check the settings  
for sleep mode, using Power Manager.  
• Problem: The computer enters sleep mode (the sleep indicator turns on) immediately after the power-on  
self-test.  
Solution: Ensure that:  
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– The battery is charged.  
– The operating temperature is within the acceptable range. Refer to “Operating environment” on page  
11.  
If the battery is charged and the temperature is within range, have the computer serviced.  
• Problem: A critical low-battery error occurs, and the computer immediately turns off.  
Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it  
into an electrical outlet.  
• Problem: The computer display remains blank after you press Fn to return from sleep mode.  
Solution: Check whether an external monitor was disconnected or turned off while the computer was  
in sleep mode. If you disconnected or turned off the external monitor, connect it or turn it on before  
resuming the computer from the sleep mode. When resuming the computer from the sleep mode without  
attaching the external monitor or turning it on, and the computer display remains blank, press Fn+F7 to  
bring up the computer display.  
• Problem: The computer does not return from sleep mode, or the sleep indicator stays on and the  
computer does not work.  
Solution: If the system does not return from sleep mode, it might have entered sleep or hibernation mode  
automatically because the battery is depleted. Check the sleep indicator.  
– If the sleep indicator is on, your computer is in sleep mode. Connect the ac power adapter to the  
computer; then press Fn.  
– If the sleep indicator is off, your computer is in hibernation mode or power-off state. Connect the ac  
power adapter to the computer; then press the power button to resume operation.  
If the system still does not return from sleep mode, your system might stop responding and you might  
not be able to turn off the computer. In this case, you need to reset the computer. If you have not  
saved your data, it might be lost. To reset the computer, press and hold the power button for 4 seconds  
or more. If the system is still not reset, remove the ac power adapter and reset the system by inserting  
a straightened paper clip into the emergency reset hole. To locate the emergency reset hole, refer  
to “Bottom view” on page 5  
• Problem: Your computer does not enter sleep or hibernation mode.  
Solution: Check whether any option has been selected to disable your computer from entering sleep  
or hibernation mode.  
If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB  
connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB  
device.  
• Problem: The battery discharges slightly while the computer is in hibernation mode.  
Solution: If the wakeup function is enabled, the computer consumes a small amount of power. This is not  
a defect. For details, refer to “Understanding the power-saving modes” on page 28.  
Solid state drive problems  
Problem: When you compress files or folders by use of the data compression function in Windows, and then  
decompress them, the process of writing to or reading from the files or folders is slow.  
Solution: Apply the disk defragmentation tool in Windows for faster access to the data.  
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Software problems  
Problem: An application does not run correctly.  
Solution: Ensure that the problem is not being caused by the application.  
Check that your computer has the minimum required memory to run the application. Refer to the manuals  
supplied with the application.  
Check the following:  
• The application is designed to operate with your operating system.  
• Other applications run correctly on your computer.  
• The necessary device drivers are installed.  
• The application works when it is run on some other computer.  
If an error message is displayed while you are using the application program, refer to the manuals supplied  
with the application.  
If the application still does not run correctly, contact your place of purchase or a service representative  
for help.  
USB problems  
Problem: A device connected to the USB connector does not work.  
Solution: Open the Device Manager window. Ensure that the USB device setup is correct, and that the  
assignment of computer resource and the installation of the device driver are correct. To open the Device  
Manger window, click Start ➙ Control Panel ➙ Hardware and Sound ➙ Device Manager. If you are  
prompted for an administrator password or confirmation, type the password or provide confirmation.  
Refer to “Diagnosing problems” on page 85 and run a diagnostic test of the USB connector.  
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Chapter 9. Getting support  
This chapter provides information about getting help and support from Lenovo.  
•
•
•
“Before you contact Lenovo” on page 101  
“Getting help and service” on page 101  
“Purchasing additional services” on page 104  
Before you contact Lenovo  
Often, you can solve your computer problems by referring to the information in the explanations of error  
codes, running diagnostic programs, or by consulting the Lenovo Web site.  
Registering your computer  
Register your computer with Lenovo at http://www.lenovo.com/register. For more information, see  
“Registering your computer” on page 17.  
Downloading system updates  
Downloading updated software might resolve problems you experience with your computer.  
To download updated software, go to the following Web site and follow the instructions on the screen:  
http://www.lenovo.com/support  
Recording information  
Before you talk to a Lenovo representative, record the following important information about your computer.  
Recording problem symptoms and details  
Collect the answers to the questions below before you call for help. Then, you will be able to get help  
as quickly as possible.  
• What is the problem? Is it continuous or intermittent?  
• Is there an error message? What is the error code, if any?  
• What operating system are you using? Which version?  
• Which software applications were running at the time of the problem?  
• Can the problem be reproduced? If so, how?  
Recording system information  
The serial number label is on the bottom of your computer. Record the machine type and the serial number.  
• What is the name of your Lenovo product?  
• What is the machine type?  
• What is the serial number?  
Getting help and service  
If you need help, service, technical assistance, or just want more information about Lenovo products, you  
will find a wide variety of sources available from Lenovo to assist you. This section contains information  
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about where to go for additional information about Lenovo and our products, what to do if you experience a  
problem with your computer, and whom to call for service should it be necessary.  
Information about your computer and preinstalled software, if any, is available in the documentation that  
comes with your computer. That documentation includes printed books, online books, readme files, and  
help files. In addition, information about Lenovo products is available on the World Wide Web.  
Microsoft Service Packs are the latest software source for Windows product updates. They are available  
through Web download (connection charges might apply) or through disc. For more specific information and  
links, go to http://www.microsoft.com. Lenovo offers technical assistance with installation of, or questions  
related to, Service Packs for your Lenovo-preloaded Microsoft Windows product. For information, contact  
the Customer Support Center.  
Using diagnostic programs  
Many computer problems can be solved without outside assistance. If you experience a problem with your  
computer, the first place to start is the troubleshooting information of your computer documentation. If you  
suspect a software problem, see the documentation, including readme files and help information systems,  
that comes with the operating system or application program.  
ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify  
hardware problems. See “Diagnosing problems” on page 85 for instructions on using the diagnostic  
programs.  
The troubleshooting information or the diagnostic programs might tell you that you need additional or  
updated device drivers or other software. You can get the latest technical information and download device  
drivers and updates from the Lenovo Web site at http://www.lenovo.com/support.  
Lenovo Support Web site  
Technical support information is available on the Lenovo Support Web site at:  
http://www.lenovo.com/support  
This Web site is updated with the latest support information such as the following:  
• Drivers and software  
• Diagnostic solutions  
• Product and service warranty  
• Product and parts details  
• User guides and manuals  
• Knowledge base and frequently asked questions  
Calling Lenovo  
If you have tried to correct the problem yourself and still need help, during the warranty period, you can  
get help and information by telephone through the Customer Support Center. The following services are  
available during the warranty period:  
• Problem determination - Trained personnel are available to assist you with determining if you have a  
hardware problem and deciding what action is necessary to fix the problem.  
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,  
trained service personnel are available to provide the applicable level of service.  
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• Engineering change management - Occasionally, there might be changes that are required after a product  
has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes  
(ECs) that apply to your hardware available.  
The following items are not covered:  
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts  
Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX.  
• Identification of software problem sources  
• Configuration of UEFI BIOS as part of an installation or upgrade  
• Changes, modifications, or upgrades to device drivers  
• Installation and maintenance of network operating systems (NOS)  
• Installation and maintenance of application programs  
For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product,  
see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.  
If possible, be near your computer when you make your call in case the technical assistance representative  
needs to help you resolve a computer problem. Ensure that you have downloaded the most current drivers  
and system updates, run diagnostics, and recorded information before you call. When calling for technical  
assistance, have the following information available:  
• Machine type and model  
• Serial numbers of your computer, monitor, and other components, or your proof of purchase  
• Description of the problem  
• Exact wording of any error messages  
• Hardware and software configuration information for your system  
Telephone numbers  
For a list of the Lenovo Support phone numbers for your country or region, go to  
http://www.lenovo.com/support/phone or refer to the Safety, Warranty, and Setup Guide that comes with  
your computer.  
Note: Phone numbers are subject to change without notice. The latest phone numbers are available at  
http://www.lenovo.com/support/phone. If the number for your country or region is not provided, contact  
your Lenovo reseller or Lenovo marketing representative.  
Finding ThinkPad options  
If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories  
and upgrades to meet your needs. Options include power adapters, printers, scanners, keyboards, mic,  
and more.  
You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an  
Internet connection and a credit card.  
To shop at Lenovo, go to:  
http://www.lenovo.com/accessories/services/index.html  
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Purchasing additional services  
During and after the warranty period, you can purchase additional services, such as support for Lenovo  
and non-Lenovo hardware, operating systems, and application programs; network setup and configuration  
services; upgraded or extended hardware repair services; and custom installations services. Service  
availability and service name might vary by country.  
For more information about these services, go to:  
http://www.lenovo.com/accessories/services/index.html  
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Appendix A. Regulatory information  
Wireless related information  
Wireless interoperability  
Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that  
is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or  
Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to:  
• The 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.0 on Wireless LANs, as defined and approved by  
the Institute of Electrical and Electronics Engineers.  
• The Wireless Fidelity (WiFi) certification as defined by the Wi-Fi Alliance.  
Your Bluetooth card is compliant with Bluetooth Specification 4.0 as defined by the Bluetooth Special  
Interest Group SIG. It supports the following profiles:  
• Advanced Audio Distribution Profile (A2DP)  
• Audio/Video Control Transport Protocol (AVCTP)  
• Audio/Video Distribution Transport Protocol (AVDTP)  
• A/V Remote Control Profile (AVRCP)  
• Basic Imaging Profile (BIP)  
• Basic Printing Profile (BPP)  
• Dial-Up Networking Profile (DUN)  
• File Transfer Profile (FTP)  
• Generic Access Profile (GAP)  
• Generic A/V Distribution Profile (GAVDP)  
• Hardcopy Cable Replacement Profile (HCRP)  
• Headset Profile (HSP)  
• Hands-Free Profile (HFP)  
•
Human Interface Device Profile (HID)  
• Message Access Profile (MAP)  
• Object Exchange Protocol (OBEX)  
• Object Push Profile (OPP)  
• Personal Area Networking Profile (PAN)  
• Phone Book Access Profile (PBAP)  
• Service Discovery Protocol (SDP)  
• Synchronization Profile (SYNC)  
• Video Distribution Profile (VDP)  
• Generic Attribute Profile (GATT)  
• Proximity Profile  
• Find Me Profile  
• Immediate Alert Profile  
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Usage environment and your health  
Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, the  
level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like  
for example mobile phones.  
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety  
standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and  
recommendations reflect the consensus of the scientific community and result from deliberations of panels  
and committees of scientists who continually review and interpret the extensive research literature.  
In some situation or environment, the use of integrated wireless cards might be restricted by the proprietor  
of the building or responsible representatives of the organization. These situations and areas might for  
example include:  
• Using the integrated wireless cards on board of airplanes, in hospitals or near petrol stations, blasting  
areas (with electro-explosive devices), medical implants or body-worn electronic medical devices, such  
as pace makers.  
• In any other environment where the risk of interference to other devices or services is perceived or  
identified as harmful.  
If you are uncertain of the policy that applies to the use of wireless devices in a specific organization (such as  
airport or hospital), you are encouraged to ask for authorization to use integrated wireless cards prior to  
turning on the computer.  
Location of the UltraConnect™ wireless antennas  
ThinkPad models feature an integrated diversity antenna system built into the display for optimal reception,  
enabling wireless communication wherever you are.  
1 Wireless WAN antenna (Auxiliary)  
2 Wireless LAN combo antenna (Auxiliary)  
3 Wireless LAN combo antenna (Main)  
4 Wireless WAN antenna (Main)  
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Locating wireless regulatory notices  
For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your  
computer.  
If your computer is shipped without the Regulatory Notice, you can find it on the Web site at:  
http://www.lenovo.com/ThinkPadUserGuides  
Export classification notice  
This product is subject to the United States Export Administration Regulations (EAR) and has an Export  
Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed  
countries in the EAR E1 country list.  
Electronic emission notices  
The following information refers to the ThinkPad X1 (2nd Generation), machine type 3443, 3444, 3446,  
3448, 3460, 3462, and 3463  
Federal Communications Commission Declaration of Conformity  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
• Consult an authorized dealer or service representative for help.  
Lenovo is not responsible for any radio or television interference caused by using other than specified or  
recommended cables and connectors or by unauthorized changes or modifications to this equipment.  
Unauthorized changes or modifications could void the user's authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)  
this device may not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
Responsible Party:  
Lenovo (United States) Incorporated  
1009 Think Place - Building One  
Morrisville, NC 27560  
Phone Number: 919-294-5900  
Industry Canada Class B emission compliance statement  
This Class B digital apparatus complies with Canadian ICES-003.  
Appendix A. Regulatory information 107  
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Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
European Union - Compliance to the Electromagnetic Compatibility  
Directive  
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the  
approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot  
accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended  
modification of the product, including the installation of option cards from other manufacturers.  
This product has been tested and found to comply with the limits for Class B Information Technology  
Equipment according to European Standard EN 55022. The limits for Class B equipment were derived  
for typical residential environments to provide reasonable protection against interference with licensed  
communication devices.  
German Class B compliance statement  
Deutschsprachiger EU Hinweis:  
Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit  
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur  
Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten  
und hält die Grenzwerte der EN 55022 Klasse B ein.  
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu  
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.  
Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt  
ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne  
Empfehlung der Lenovo gesteckt/eingebaut werden.  
Deutschland:  
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln  
Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“  
EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der  
EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.  
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit  
von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische  
Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für  
Geräte der Klasse B.  
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen  
- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo  
(Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart.  
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:  
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.  
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Korea Class B compliance statement  
Japan VCCI Class B compliance statement  
Japan compliance statement for products which connect to the power  
mains with rated current less than or equal to 20 A per phase  
Lenovo product service information for Taiwan  
Appendix A. Regulatory information 109  
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Appendix B. WEEE and recycling statements  
Lenovo encourages owners of information technology equipment to responsibly recycle their equipment  
when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in  
recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site  
at http://www.lenovo.com/social_responsibility/us/en/.  
EU WEEE statements  
EU Only  
The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the European  
Union (EU) and Norway. Appliances are labeled in accordance with European Directive 2002/96/EC  
concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for  
the return and recycling of used appliances as applicable throughout the European Union. This label is  
applied to various products to indicate that the product is not to be thrown away, but rather reclaimed upon  
end of life per this Directive.  
Users of electrical and electronic equipment (EEE) with the WEEE marking per Annex IV of the WEEE  
Directive must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework  
available to them for the return, recycle, recovery of WEEE and minimize any potential effects of EEE on  
the environment and human health due to the presence of hazardous substances. For additional WEEE  
information go to: http://www.lenovo.com/recycling.  
Japan recycling statements  
Collecting and recycling a disused Lenovo computer or monitor  
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property  
of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of  
Resources. Computers and monitors are categorized as industrial waste and should be properly disposed  
of by an industrial waste disposal contractor certified by a local government. In accordance with the Law  
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and  
Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details,  
visit the Lenovo Web site at: http://www.lenovo.com/services_warranty/jp/ja/recycle/pcrecycle/.  
Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of  
home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service  
is provided free of charge for home-used computers sold after October 1, 2003. For details, go to  
http://www.lenovo.com/services_warranty/jp/ja/recycle/personal/.  
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Disposing of Lenovo computer components  
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other  
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit  
board or drive, use the methods described above for collecting and recycling a disused computer or monitor.  
Disposing of disused lithium batteries from Lenovo computers  
A button-shaped lithium battery is installed on the system board of your Lenovo computer to provide power  
to the computer clock while the computer is off or disconnected from the main power source. If you want to  
replace it with a new one, ask for a repair service provided by Lenovo. If you use a Lenovo computer at  
home and need to dispose of a lithium battery, you must comply with local ordinances and regulations.  
Disposing of a disused battery pack from Lenovo notebook computers  
Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack. If  
you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery  
pack, contact the proper person in Lenovo sales, service, or marketing, and follow that person's instructions.  
You also can refer to the instructions at http://www.lenovo.com/jp/ja/environment/recycle/battery/.  
If you use a Lenovo notebook computer at home and need to dispose of a battery pack, you  
must comply with local ordinances and regulations. You also can refer to the instructions at  
http://www.lenovo.com/jp/ja/environment/recycle/battery/.  
Recycling information for Brazil  
Declarações de Reciclagem no Brasil  
Descarte de um Produto Lenovo Fora de Uso  
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de  
coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas  
especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de  
acordo com a legislação local.  
A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua  
um produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para:  
[email protected], informando o modelo, número de série e cidade, a fim de enviarmos as instruções  
para o correto descarte do seu produto Lenovo.  
Battery recycling information for Taiwan  
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Battery recycling information for the European Union  
Notice: This mark applies only to countries within the European Union (EU).  
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC  
concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the  
framework for the return and recycling of used batteries and accumulators as applicable throughout the  
European Union. This label is applied to various batteries to indicate that the battery is not to be thrown  
away, but rather reclaimed upon end of life per this Directive.  
In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate  
that they are to be collected separately and recycled at end of life. The label on the battery may also  
include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for  
cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted  
municipal waste, but use the collection framework available to customers for the return, recycling, and  
treatment of batteries and accumulators. Customer participation is important to minimize any potential  
effects of batteries and accumulators on the environment and human health due to the potential presence of  
hazardous substances. For proper collection and treatment, go to:  
http://www.lenovo.com/recycling  
Battery recycling information for the United States and Canada  
Appendix B. WEEE and recycling statements 113  
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Appendix C. ENERGY STAR model information  
ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department  
of Energy aimed at saving money and protecting the environment through energy efficient products and  
practices.  
Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. Lenovo  
computers of the following machine types, if the ENERGY STAR mark is affixed, have been designed and  
tested to conform to the ENERGY STAR program requirements for computers.  
3443, 3444, 3446, 3448, 3460, 3462, and 3463  
By using ENERGY STAR qualified products and taking advantage of the power-management features  
of your computer, you can help reduce the consumption of electricity. Reduced electrical consumption  
can contribute to potential financial savings, a cleaner environment, and the reduction of greenhouse gas  
emissions.  
For more information about ENERGY STAR, go to: http://www.energystar.gov  
Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To  
help in this endeavor, Lenovo has preset the following power-management features to take effect when your  
computer has been inactive for a specified length of time:  
Power plan: Energy Saver (settings when plugged into ac power)  
• Turn off the display: After 10 minutes  
• Put the computer into sleep: After 20 minutes  
• Advanced power settings:  
– Turn off hard disks: After 15 minutes  
– Hibernate: Never  
To awaken your computer from sleep mode, press the Fn key on your keyboard. For more information about  
these settings, see the Windows Help and Support information on your computer.  
The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the  
setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN  
enabled while your computer is in sleep mode, you can reduce the power consumption and prolong the  
time in sleep mode, by disabling the setting of Wake on LAN for sleep mode. To disable the setting of  
Wake on LAN for sleep mode, do the following:  
1. Click Start ➙ Control panel.  
2. Click Hardware and Sound ➙ Device Manager.  
3. In the Device Manager window, expand Network adapters.  
4. Right-click your network adapter device, and click Properties.  
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5. Click the Power Management tab.  
6. Clear the Allow this device to wake the computer check box.  
7. Click OK.  
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Appendix D. Notices  
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult  
your local Lenovo representative for information on the products and services currently available in your  
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that  
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service  
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's  
responsibility to evaluate and verify the operation of any other product, program, or service.  
Lenovo may have patents or pending patent applications covering subject matter described in this  
document. The furnishing of this document does not give you any license to these patents. You can send  
license inquiries, in writing, to:  
Lenovo (United States), Inc.  
1009 Think Place - Building One  
Morrisville, NC 27560  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS  
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow  
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply  
to you.  
This information could include technical inaccuracies or typographical errors. Changes are periodically  
made to the information herein; these changes will be incorporated in new editions of the publication.  
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this  
publication at any time without notice.  
The products described in this document are not intended for use in implantation or other life support  
applications where malfunction may result in injury or death to persons. The information contained in this  
document does not affect or change Lenovo product specifications or warranties. Nothing in this document  
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo  
or third parties. All information contained in this document was obtained in specific environments and is  
presented as an illustration. The result obtained in other operating environments may vary.  
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without  
incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in  
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of  
the materials for this Lenovo product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled environment. Therefore, the result  
obtained in other operating environments may vary significantly. Some measurements may have been  
made on development-level systems and there is no guarantee that these measurements will be the same  
on generally available systems. Furthermore, some measurements may have been estimated through  
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their  
specific environment.  
© Copyright Lenovo 2012  
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Trademarks  
The following terms are trademarks of Lenovo in the United States, other countries, or both:  
Lenovo  
Access Connections  
Rescue and Recovery  
ThinkPad  
ThinkVantage  
TrackPoint  
UltraConnect  
UltraNav  
Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in  
the United States and other countries.  
Microsoft, Windows, and BitLocker are trademarks of the Microsoft group of companies.  
Other company, product, and service names may be trademarks or service marks of others.  
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Part Number:  
Printed in China  
(1P) P/N:  
**  
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