Lantronix Switch SLSLP400PS201 User Manual

Spider™ and SpiderDuo®  
KVM-over-IP Devices User Guide  
Part Number 900-495  
Revision G November 2013  
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Disclaimer and Revisions  
Operation of this equipment in a residential area is likely to cause interference, in which case the  
user, at his or her own expense, will be required to pay for to take whatever measures may be  
required to correct the interference.  
This equipment has been tested and found to comply with the limits for Class A digital device  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference when the equipment is operated in a commercial environment.  
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and  
used in accordance with this User Guide, may clause interference to radio communications.  
Operation of this equipment in a residential area is likely to cause interference, in which case the  
user will be required to correct the interference at his own expense.  
The user is cautioned that changes and modifications made to the equipment without approval of  
the manufacturer could void the user’s authority to operate this equipment.  
Changes or modifications to this device not explicitly approved by Lantronix will voids the user's  
authority to operate the device.  
Documentation Changes  
The information in this guide may change without notice. The manufacturer assumes no  
responsibility for any errors that may appear in this guide. For the latest revision of product  
documents, please check our online documentation at www.lantronix.com/support/documentation.  
Revision History  
Date  
Rev.  
A
Comments  
March 2007  
November 2007  
Initial Document  
B
Changed baud rate default to 9600; added Detector utility for assigning IP  
address; added ability to enable drive redirection, configure backup/restore,  
and reset factory defaults; introduced a CLI and commands.  
April 2008  
C
Added Direct KVM; KVM-only mode; Spider device network web page;  
ability to preserve network settings for factory defaults; country code  
support; iGoogle gadget; instructions for using the mounting kit.  
May 2009  
D
E
F
Updated to firmware version 2.2, VIP access.  
Updated and added SpiderDuo.  
September 2009  
March 2010  
Updated to firmware version 3.01.  
November 2013  
G
Updated product name and trademark information. Removed mention of  
ManageLinx, VIP and DSM.  
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Table of Contents  
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List of Figures  
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1: About This Guide  
This guide describes how to install, configure, use, and update the Lantronix® Spider™ and  
SpiderDuo® distributed keyboard, video, and mouse (KVM) -over-IP devices. It describes how to  
remotely and securely provide monitoring and control of one target computer system by one or  
more remote users.  
This chapter contains the following sections:  
Note: The information contained in this guide apply to the Spider and SpiderDuo  
devices unless otherwise noted.  
Chapter and Appendix Summaries  
Table 1-1 lists and summarizes each chapter and appendix.  
Table 1-1 Chapter/Appendix and Summary  
Chapter/Appendix  
Summary  
Describes the Spider and SpiderDuo features and supported  
protocols.  
Provides technical specifications; describes connection  
formats and power supplies.  
Provides technical specifications; describes connection  
formats and power supplies.  
Describes method to access the Web browser.  
Describes the remote system control.  
Provides instructions for configuring network ports, firewall and  
routing settings, and date and time.  
Provides instructions for configuring user accounts.  
Provides instructions for configuring services, such as date  
and time, security settings, and certificates.  
Provides instructions for upgrading firmware, viewing system  
logs and diagnostics, generating reports, and defining events.  
Includes information about web pages and commands used to  
shut down and reboot the Spider and SpiderDuo devices.  
Lists and describes all of the commands available on the  
Spider or SpiderDuo Device command line interface  
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1: About This Guide  
Table 1-1 Chapter/Appendix and Summary (continued)  
Chapter/Appendix  
Summary  
Describes troubleshooting methods.  
Gives examples of virtual media.  
Lists the resolutions and refresh rates that are supported.  
Describes how to mount the Spider or SpiderDuo Device in a  
rack.  
Provides PCU safety information.  
Lists technical support telephone and fax numbers.  
Provides information about the Spider and SpiderDuo device  
compliance with industry standards.  
Conventions  
Table 1-2 lists and describes the conventions used in this book.  
Table 1-2 Conventions Used in This Book  
Convention  
Bold text  
Description  
Default parameters.  
Optional parameters.  
Possible values for parameters.  
Choice of parameters.  
Brackets [ ]  
Angle Brackets < >  
Pipe |  
Warning  
Warning:  
Before you work on any equipment, you must be aware  
of the hazards involved with electrical circuitry and familiar with  
standard practices for preventing accidents.  
Note  
Note: Notes contain helpful suggestions, information, or references to  
material not covered in the publication.  
Caution  
Caution: You might do something that could result in faulty  
equipment operation, or loss of data.  
Screen Font  
CLI terminal sessions and examples of CLI input.  
(Courier New)  
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1: About This Guide  
Additional Documentation  
Visit the Lantronix web site at www.lantronix.com/support/documentation for the latest  
documentation and the following additional documentation:  
Spider View User Guide—Details instructions on using the Spider View utility.  
Spider Quick Start Guide—Provides an overview of using the Spider device.  
SpiderDuo Quick Start Guide—Provides an overview of using the SpiderDuo.  
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2: Overview  
Lantronix Spider and SpiderDuo distributed KVM-over-IP devices are designed to remotely and  
securely provide monitoring and control of one target computer system by one or more remote  
users. The remote user (client) accesses the Spider or SpiderDuo device over a local or wide area  
network connection using a standard web browser.  
Spider and/or SpiderDuo device is an evolution of the traditional remote KVM device into a  
no rack space.  
Both devices differ from other KVM-over-IP devices in several ways. Unlike rack mounted KVM-  
over-IP devices, the allocation of one Spider device per computer allows add-as-you-grow  
scalability and guarantees non-blocked BIOS-level access to mission-critical servers regardless of  
the number of remote users or servers that need access.  
This chapter contains the following sections:  
Note: The terms Remote Console and KVM Console are synonymous and used  
interchangeably throughout the User Guide.  
Spider Overview  
The Spider device features, functionality, system configuration and cables, and technical  
specifications are described in the following sections:  
Features  
The Spider device is unique in that it is low-enough in power consumption to be powered from the  
attached server. The color-coded cable plugs for the keyboard, mouse, USB port and video are  
designed to plug directly into the target server. An optional external AC/DC power supply is  
available.  
It uses Lantronix SwitchPort+ technology to incorporate two hardware-switched Ethernet ports,  
one for the primary network connection and the second for daisy-chaining Spider devices, or  
aggregating other Ethernet connections (for example, a dedicated management LAN port on the  
controlled system). This provides a cost-effective solution in environments in which numerous  
cable drops and distance limitations are challenging when adding servers.  
The Spider device comes in the following four models:  
One model with both PS/2 and USB keyboard and mouse interfaces (software selectable)  
One model for USB-only systems  
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2: Overview  
One model with cable length of 21”  
One model with cable length of 58”  
Secure, full BIOS-level control of remote servers over an IP network  
Space–saving “zero footprint” package attaches directly to the server that saves rack space  
Flexible 1–port design allows growth  
Guaranteed non-blocked access to remote servers that ensures lowest “cost-per-remote user”  
Browser–based, no client software or special licensing required  
Virtual Media support allows local drive (floppy, CD, hard drive, USB stick) sharing with a  
remote server or remote installation of an OS from an .ISO image  
Direct KVM minimizes the number of clicks to the remote–server console  
Built-in RS-232 serial port that can be configured for serial console pass-through or remote  
dial-in access  
Ideal for distributed IT system environments such as small branch offices, campuses, test  
labs, and server hosting environments  
Server-powered design - no external power supply required  
Lantronix SwitchPort+ technology allows Spider devices to be cascaded or share a host  
Ethernet connection  
Functionality  
The Spider device captures the video output from the attached computer, compresses and sends  
it over the network to a Java KVM console window launched by the browser or to a command line  
interface on the user system, which displays a replica of the server video output on the user  
monitor.  
The Spider device also uses Java KVM coaxnsole to accept keystrokes and mouse movements  
on the user system; recognizes those intended for the target computer; transmits the keystrokes  
and mouse movements; and emulates a physically attached keyboard and mouse.  
Note: The Spider device supports up to 1600 x 1200 resolution at 60 Hz if its hardware  
revision is G22, G23, E21 or higher. If the Spider device hardware is an earlier revision, it  
will only support resolutions up to 1280 x 1024 at 60 Hz. The hardware revision number  
can be found on the Product Information Label as shown in Figure 2-8.  
System Configuration and Cables  
Figure 2-1 shows the Spider system configuration, and Figure 2-2 shows the cable dimensions.  
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2: Overview  
Figure 2-1 Spider System Configuration  
Figure 2-2 Spider Cable Dimensions  
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2: Overview  
Technical Specifications  
Table 2-3 lists the components and general specifications.  
Table 2-3 Spider Technical Specifications  
Specification  
IP Source Address Filtering  
Component  
Security  
Remote Authentication: LDAP, RADIUS, Active Directory  
User/Group management with permissions control  
Configurable port numbers (HTTP, HTTPS, Telnet, SSH)  
Selective disable of Telnet/SSH  
Secure encryption of keyboard, mouse, and video data  
AES used as cipher for SSH/SSL communications  
Target Server Requirements  
Multiple Operating Systems supported: Windows 98/2000/2003/  
XP/Vista, Unix, Linux, or MAC OSX 10  
Power/keyboard/mouse: 2 USB ports; or 1 USB and 1 PS/2  
keyboard and 1 PS/2 mouse connector  
Video Interface: HD15 VGA video output  
Note: The Spider device supports up to 1600 x 1200 resolution at 60  
Hz if its hardware revision is G22, G23, E21 or higher. If the Spider  
device hardware is an earlier revision, it will only support up to 1280 x  
1024 resolution at 60 Hz. The hardware revision number can be found  
on the Product Information Label as shown in Figure 2-8.  
Client System Requirements  
Optional Items  
SUN Java Runtime Environment (JRE) 1.4 or later  
Replacement mounting bracket kit (see Chapter 4: Mounting  
Optional DC power supply with international adapters (100-  
240VAC, 50-60 Hz; 5 VDC @ 1A; USB “Mini-B” Type jack)  
Interfaces  
Network: One 10/100Base-T Ethernet Port with activity indicators  
(RJ45)  
Cascade: One 10/100Base-T Ethernet Port with activity indicators  
(RJ45)  
Serial: RS-232, up to 115,200 bps  
Keyboard/Mouse: PS/2 or USB  
Video: HD15 VGA  
Power Requirements  
Environmental  
Input: 5 VDC @ .8A max. (server powered)  
Optional Auxiliary DC power supply available for redundancy  
Operating: 0º to 45º C (32º to 115º F)  
Storage: -20º to 70º C (-4º to 158º F)  
Humidity: 0 to 95% RH (non-condensing)  
Heat Dissipation: 4 Watts (14 BTU/hr)  
Dimensions (H x W x D)  
13.2 x 5.8 x 3.1 cm (5.2 x 2.3 x 1.2 in) (See Figure 2-2 for cable  
dimensions.)  
Weight  
185g (6.6 oz)  
Shipping Weight  
.5 kg (1.0 lbs)  
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2: Overview  
SpiderDuo Overview  
The SpiderDuo features, functionality, system configuration and cables, and technical  
specifications are described in the following sections:  
Features  
SpiderDuo provides secure, remote KVM and over-IP capabilities as well as transparent local  
access. Coupled with the optional single port power control unit (PCU), remote users can also  
initiate system reboots over the network. SpiderDuo allows complete local, plus remote  
management of the host machine anytime,from virtually anywhere.  
It has one model with both PS/2 and USB keyboard and mouse interfaces (software selectable),  
and one model for USB-only systems. It has the following features:  
Secure, full BIOS-level control of remote servers over an IP network  
Space–saving “zero footprint” package attaches directly to the server that saves rack space  
Flexible 1–port design allows growth  
Guaranteed non-blocked access to remote servers that ensures lowest “cost-per-remote user”  
Browser–based, no client software or special licensing required  
Virtual Media support allows local drive (floppy, CD, hard drive, USB stick) sharing with a  
remote server or remote installation of an OS from an .ISO image  
Direct KVM minimizes the number of clicks to the remote–server console  
Built-in RS-232 serial port that can be configured for serial console pass-through or remote  
dial-in access  
Ideal for distributed IT system environments such as small branch offices, campuses, test  
labs, and server hosting environments  
Local access and up to 8 simultaneous remote users  
Optional power control unit (PCU)  
Functionality  
The SpiderDuo provides local access for distributed server management in addition to the  
following functionality:  
Captures the video output from the attached computer.  
Compresses the video and sends it over the network to a Java KVM console window launched  
by the browser or to a command line on the user system, which draws a replica of the server  
video output on the user monitor.  
Uses Java KVM console to accept keystrokes and mouse movements on the user system;  
recognize those intended for the target computer; transmit the keystrokes and mouse  
movements; and emulate a physically attached keyboard and mouse.  
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2: Overview  
System Configuration and Cables  
Figure 2-4 shows an SpiderDuo system configuration, Figure 2-5 shows the PS/2 cable  
dimensions, and Figure 2-6 shows the USB cable dimensions.  
Figure 2-4 SpiderDuo System Configuration  
Figure 2-5 shows the PS/2 cable dimensions.  
Figure 2-5 SpiderDuo PS/2 Cable Dimensions  
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2: Overview  
Figure 2-6 shows the USB cable dimension.  
Figure 2-6 SpiderDuo USB Cable Dimensions  
Note: The PS/2 cables and USB cables cannot be mixed and matched with each other  
due to the unique properties of each. Use the cables that come with your SpiderDuo.  
Technical Specifications  
Table 2-7 lists the general components and the specifications.  
Table 2-7 SpiderDuo Technical Specifications  
Component  
Security  
Specification  
Hardware based encryption of keyboard, mouse and video data  
IP Source Address Filtering  
Remote Authentication: LDAP, RADIUS, Active Directory  
User/Group management with permissions control  
Configurable port numbers (HTTP, HTTPS, Telnet, SSH)  
Selective disable of Telnet/SSH  
Target Server Requirements  
Client System Requirements  
Multiple Operating Systems supported: Windows 98/2000/2003/  
XP/Vista, Unix, Linux, or MAC OSX 10  
Power/keyboard/mouse: 2 USB ports; or 1 USB and 1 PS/2  
keyboard and 1 PS/2 mouse connector  
Video Interface: HD15 VGA video output (up to 1600 x 1200 at  
60Hz)  
Internet Explorer 6.0+, Netscape 5.0+, Mozilla FireFox 1.0+, Safari  
2.0+  
PIII Processor equivalent or better (recommended)  
Sun Java 2 Runtime Environment  
Telnet/SSH client for command line (CLI) access  
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2: Overview  
Table 2-7 SpiderDuo Technical Specifications (continued)  
Component  
Specification  
Optional Items  
Replacement mounting bracket kit (See Chapter 4: Mounting  
PS/2 extended length cable: 1500mm, (59 in.) part number 500-  
199-R  
USB extended length cable: 1500mm, (59 in.) part number 500-  
200-R  
Interfaces  
Network: 10/100Base-T Ethernet Port with activity indicators  
(RJ45)  
Serial: RS-232, up to 115,200 bps for serial device pass-through,  
unit configuration or PCU controller  
USB  
Local KVM connector  
Computer input connector  
Environmental  
Operating: 0º to 45º C (32º to 115º F)  
Storage: -20º to 70º C (-4º to 158º F)  
Humidity: 0 to 95% RH (non-condensing)  
Heat Dissipation: 4 Watts (14 BTU/hr)  
Power Requirements  
Input 5VDC 2A Wall Adaptor, part number 520-104-R.  
Dimensions (H x W x D)  
13.2 x 5.8 x 3.6 cm (5.2 x 2.3 x 1.4 in) (See Figure 2-5 (PS/2) and  
Figure 2-6 (USB) for cable dimensions.)  
Weight  
USB: 269g (9.50 oz)  
PS/2: 278g (9.80 oz)  
Shipping Weight  
1.5 kg (3.3 lbs)  
Product Information Label  
The Product Information Label on the back of the Spider family units contains the following  
information:  
Bar code  
Serial number  
Revision number  
Hardware address (also known as the Ethernet or MAC address)  
Manufacturing code  
Figure 2-8 shows the Product Information Label.  
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2: Overview  
Figure 2-8 Spider Family Product Information Label  
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3: Installing the Spider Device  
This chapter describes how to install the Lantronix Spider KVM-over-IP device. It contains the  
following sections:  
For technical specifications of the Spider KVM-over-IP device, see Chapter 2: Overview.  
Package Contents  
In addition to the Spider distributed KVM -over-IP module, the package contains the following  
items:  
Null modem DB9F to RJ45 serial cable (30.48 mm;120 in)  
AC Power Cables (1830 ± 30 mm;72 ± 1.2 in)  
Mounting kit (see Chapter 4: Mounting Bracket Kit)  
Quick Start Guide  
Note: An optional external AC/DC power supply is available.  
Installing the Spider  
Consider the following factors when planning the installation of the Spider device.  
USB Keyboard and Mouse Interfaces—Provides better remote cursor tracking. Some older  
systems may not support USB devices or there may not be two USB ports available. In these  
cases, the PS/2-interface model may be required. You configure either interface by using the  
software.  
Serial Ports—Performs the initial configuration to setup parameters and connects to a target  
COM port. It also allows remote users to Telnet or SSH to that port, eliminating the need for a  
separate box to perform serial command line management. The serial port can be used for  
PPP connections to the user interface so that remote users can use a modem or other serial  
interface. It can be the primary network connection or a backup connection in case the primary  
LAN connection is unavailable.  
Optional Auxiliary DC Power Supply (Redundancy)—Overcomes the loss of power when the  
attached server goes down by using the auxiliary DC power supply connected to an  
independent AC power source. The Spider device will always have power regardless of the  
state of the server.  
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3: Installing the Spider Device  
Ethernet Ports—Connects to the LAN. The Spider device contains a hardware Ethernet switch  
that connects to the external ports and an internal CPU. The first port is required for network  
connection. The second port can be used for the following:  
-
Tie all of the Spider units in a rack together so that one network connection only is  
required. While this configuration is a “daisy” chain physically, logically each Spider device  
has its own IP address on the network. Because the Spider device data that comes from  
the end of the chain traverses all of the switches, latency increases and responsiveness  
degrades depending on the number of devices in the chain.  
Lantronix recommends a maximum of 16 Spider devices in a chain. But, if the network  
switch that connects to the Spider device chain supports Spanning Tree, the first and last  
devices in the chain can connect to the same network switch to provide resilience against  
a single-point failure.  
-
-
Connect to the LAN management port on the server, so that an external management  
network can interface to the Spider device and the server by using one cable.  
Connect to the main LAN port on the server. If physical isolation of management and user  
data is not a concern, a single LAN cable can provide connectivity to the Spider device  
and server conserving a switch or router port.  
-
Aggregate any other Ethernet connection as a general-purpose switch port.  
Batch vs. Individual Setup—Deploying a batch of Spider devices at once should be performed  
as a stage before attaching to the computers. The staging can be performed on a bench prior  
to configuration. Consider the following tips for configuring a batch of Spider devices:  
-
Keyboard, video, and mouse connections are not required for setup. All you need are a  
source of power and a serial connection to set up the network parameters, and an  
Ethernet connection to access the administration user interface.  
-
Tag each Spider device with its IP address or write it on the serial number label on the  
bottom.  
Perform the following steps to install the Spider device and configure the initial network settings.  
1. Plug the RJ45 cable into the Spider serial port which is shown in Figure 3-1. The RS-232  
protocol is the standard for serial binary data signals.  
Figure 3-1 Spider RS-232 Serial Port and Pinouts  
Pinouts  
1 RTS  
2 DTR  
3 TX  
(out)  
(out)  
(out)  
4 GND  
5 GND  
6 RX  
(in)  
(in)  
(in)  
7 DSR  
8 CTS  
2. Plug the DB9F cable into the serial (COM) port of a PC or laptop running a terminal emulator,  
for example, HyperTerminal. The default serial port settings are: 9600 bits per second, 8 data  
bits, no parity, 1 stop bit, no flow control.  
3. Plug the Spider video, USB, and PS/2 keyboard and mouse cables into the target computer.  
The Spider device boots.  
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3: Installing the Spider Device  
4. The Pwr2 LED illuminates blue and the SysOK LED flashes green to indicate that the Spider  
device is booting. Bootup should complete within one minute. The SysOK LED stops flashing  
and remains illuminated. If you use the external power supply to boot, Pwr1 illuminates blue.  
lists the LED labels, colors, and actions.  
Table 3-2 Spider LEDs  
Label  
Pwr1  
Color  
Blue  
Action  
Indicates adequate power from USB1 (external power supply first).  
Indicates adequate power from USB2 or PS/2.  
Blinks upon bootup. Steady when up and healthy.  
Indicates that video (VSync) transmitting from server.  
Indicates, when lit, to assist in finding unit.  
Pwr2  
Blue  
SysOK  
Video  
Unit ID  
Green  
Green  
Orange  
5. When the bootup process completes, the terminal window displays the login prompt as shown  
in Figure 3-3.  
Figure 3-3 Spider Login Window  
6. To change the default IP auto configuration from DHCP to a static IP address, type config  
and press Enter.  
7. At the IP autoconfiguration prompt, type noneand press Enter.  
8. Follow the prompts to enter the IP address, subnet mask, default gateway, and LAN interface  
information as shown in Figure 3-4.  
Figure 3-4 Spider Prompts  
9. Type Yand press Enter to accept the changes. The system takes several seconds to update  
the internal protocol stack and display the updated information. See Detector Installation and  
IP Address Reset on page 28 for more information about using Detector.  
10. Plug an Ethernet cable connected to your network into the Ethernet port. The Lnk LED in the  
RJ45 illuminates. The RJ45 jack is shown in Figure 3-5.  
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Figure 3-5 Spider RJ45 Ethernet and Cascade Ports  
Detector Installation and IP Address Reset  
The initial IP address gets assigned during bootup of the Spider device. To change it, use the  
Detector application. You can download Detector from Lantronix at http://www.lantronix.com/  
Note: Lantronix recommends that you run Detector from its CD or copy it to your local  
hard drive and run it from there rather than from a shared network drive. Otherwise you  
may get a security exception. If you must run the program from a shared network drive,  
you need to change your security settings using the .NET Framework Configuration or  
“caspol” tool.  
Perform the following steps to install Detector.  
1. Double-click detector2.exe on its CD. If you see this error message: "The application failed to  
initialize properly (0xc0000135),” click OK to terminate the application and install .NET  
Framework. Go to Step 2.  
2. Copy the .NET Framework application from Lantronix at http://www.lantronix.com/support/  
downloads.html or go to Microsoft and download the stand-alone executable file,  
Dotnetfx.exe. The file is at http://www.microsoft.com/downloads/  
details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en.  
3. Double-click detector2.exe again. Detector gets installed successfully.  
4. Open the Detector software. The Lantronix Detector window opens as shown in Figure 3-6.  
Figure 3-6 Lantronix Detector Window  
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3: Installing the Spider Device  
5. Before searching for devices, go to the Timeout drop-down menu in the toolbar. Change the  
milliseconds for the search by clicking the number in the Timeout drop=down menu. The  
default is 3000.  
6. Click the Search icon  
. A list of Lantronix Ethernet devices on the network displays as  
shown in Figure 3-7.  
Figure 3-7 Detector Device List Window  
7. Click to highlight the device that you want and click the Network Settings icon  
to change  
the IP address. The Enter Network Settings window displays the Device Type and MAC  
Address (Ethernet address) that identify the device as shown in Figure 3-8.  
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Figure 3-8 Network Settings Window  
8. Enter an unique and valid IP Address on your network and in the same subnet as your PC.  
There is no default.  
9. Enter the subnet mask that is the network segment connected to the Spider device. To accept  
the default, leave blank.  
10. Enter the default gateway that is the router IP address for your network. To accept the default,  
leave blank.  
11. Click OK. A message confirms the network configuration.  
12. Click OK.  
13. Confirm the IP address change by clicking the Search icon  
. Find the device in this list  
and verify the IP address. You can access the device by using its new IP address.  
Note: On the Interfaces Network page of the web interface, make sure Disable Setup  
Protocol is not selected in the Network Miscellaneous Settings section.  
Target Computer Setup  
Setting up the target computer involves ensuring that the video resolution and refresh rates are  
correct for the target computer monitor; that the mouse-to-cursor movement is sync’d properly;  
that the Telnet/SSH connections match the Spider device; and, that the cable connections are  
correct. Each of these items are discussed in more detail in the following:  
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Video Resolutions and Refresh Rates Configuration  
The Spider device recognizes video resolutions on the target computer up to a maximum of 1600  
x 1200 at 60 Hz if its hardware revision G22, G23, E21 or higher. If the Spider hardware is an  
earlier revision, it will only support up to 1280 x 1024 resolution at 60 Hz. For the complete list of  
supported video resolutions and refresh rates, see Chapter 3: Supported Resolutions and Refresh  
Note: The other supported resolutions and refresh rates are recognized by the Spider  
device, but could be difficult if the timing does not comply with the extended display  
identification data (EDID) standard that Spider device supports.  
Perform the following steps to configure the video resolution and refresh rate.  
Windows Server  
1. Select Control Panel > Display > Settings. Modify the screen resolution value as required.  
2. Select Control Panel > Display > Settings > Advanced > Monitor. Modify the screen  
refresh rate. Because the server video card is driving the Spider device and not a monitor, a  
refresh rate higher than 60 Hz has no effect.  
Linux Server  
1. Edit the Xfree86 file “XF86Config” to disable formats that are not supported or not VESA  
standard timing.  
2. Reboot is required.  
Notes:  
Background wallpaper and desktop appearances do not have any particular limitations.  
Microsoft Active Desktop and Linux virtual desktop are not supported. If bandwidth is a  
concern, plain backgrounds are preferred.  
If you are using a special video card or OS, consult the documentation.  
Mouse-to-Cursor Synchronization  
Mouse-to-cursor synchronization can be an issue with digital KVM interfaces because PS/2 mice  
transmit incremental information about movement over a period of time rather than an absolute  
measurement.  
The OS driver translates acceleration-to-distance based on the local screen resolution and applies  
linear or nonlinear acceleration mappings. When a remote client communicates with the target  
server, settings and screen resolutions on both sides of the connection must be taken into account  
to get natural mouse-to-cursor tracking.  
Use the USB keyboard and mouse when supported by the target computer. Unlike the PS/2  
interface, a USB mouse uses absolute coordinates rather than relative coordinates and does not  
present translation issues between the local and remote computers.  
The PS/2 Spider model sets the keyboard and mouse interface to Auto. When it first attempts to  
use the USB interface, and if it does not detect a USB interface, it falls back to PS/2.  
There are no restrictions on the mouse settings of the client systems and no special care must be  
taken when setting mouse parameters of target servers for USB mice. The PS/2 interface  
performance (tracking) and synchronization can be optimized by removing any special  
acceleration or nonlinear ballistics.  
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Perform the following steps to configure the mouse-to-cursor synchronization.  
Windows Server  
1. Select Control Panel > Mouse > Pointer Options.  
2. Set the pointer speed to medium and disable Enhanced pointer precision.  
Linux Server  
1. Set Mouse Acceleration to exactly 1 and threshold to exactly 1.  
2. Select Other Operating Systems on the Spider mouse settings page.  
Solaris Server  
1. Set the mouse settings by using the CDE control panel to “1:1, no acceleration” or “xset m 1”.  
Mac OS X Server  
1. Set the Spider device to Single Mouse Mode.  
Telnet/SSH Connections to Serial Ports  
To Telnet/SSH to a target computer serial port, you must Telnet/SSH to the Spider serial port first  
and use connect serialCLI. This connects your Spider device to the target computer serial  
port. The default settings are 9600 bps, 8 data bits, 1 stop bit, no parity, and no flow control. The  
pinout of the included Spider cables match a standard DB9 COM port.  
Cable Connections for KVM and USB  
Connections for KVM and USB are integrated into the Spider device. Do not use extension cables.  
Plug the Spider device directly into the ports on the host server. If using the Spider serial port, plug  
the cable into the COM port on the server.  
The second Cascade Ethernet port can connect to the Spider device to the target computer  
management LAN port, or to a main LAN port, or to a Spider device chain. When connecting the  
Ethernet ports, straight through or crossover cables can be used, because the Spider device has  
auto-polarity and auto-crossover correction. Although the port marked Ethernet and the port  
marked Cascade are both Ethernet interfaces, you must use the port marked Ethernet if using only  
one Ethernet interface.  
Perform the following steps when daisy chaining Spider devices.  
1. Plug the outside network cable into the left Ethernet port of the first Spider device.  
2. Connect the right Cascade port to the left port of the next Spider device in the chain.  
3. Repeat as necessary. The last Spider device in the chain should have its right port  
unoccupied, unless cabling in a loop for redundant connection.  
Device Failure or Cable Break in the Daisy Chain  
If a device fails or there is a cable break in the daisy chain, there could be a loss of network  
connectivity for all devices downstream from the cable break or device failure. Avert this issue by  
installing Spanning Tree in the switch or router to which the Spider device chain attaches. Then,  
connect the last Spider device from its Cascade port to the same switch so that there is a  
redundant outside connection.  
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Spanning Tree protocol implemented in the switch disables one of the two network connections  
while the loop remains complete. Data flows in one direction only around the loop. If the loop  
breaks, Spanning Tree activates both connections, so that data flows in both directions. All  
devices in the Spider device chain are accessible except the one immediately downstream from  
the cable break or failed device. Do not try this workaround without Spanning Tree installed.  
Client Server Setup  
Two mechanisms provide the monitoring of client servers that are connected through the Spider  
device: platform-dependent management and platform-independent management.  
Platform-dependent management—Spider View software is a standalone Windows XP or later  
application that locates, manages, and accesses multiple Spider devices in an integrated  
view. Spider View software requires ActiveX controls enabled. Refer to the Spider View User  
Guide at http://www.lantronix.com/support/documentation.html for instructions on installation  
and operation of Spider View software.  
Platform-independent management—Each Spider device contains an embedded web server  
that delivers web pages, a Java KVM Remote Console program, and a terminal program. To  
access and manage the client server, a web browser is required. For example, use the latest  
version of Internet Explorer, Netscape, FireFox, and Safari. To run the Remote Console  
window and manage the target server, a Java plug-in (SUN JRE 1.4 or later) is required.  
Network Environment  
The connection between the client and Spider device must be open to IP traffic and use TCP ports  
80 (HTTP) and 443 (HTTPS). Firewalls and NAT devices should be configured to support this  
configuration. The TCP ports can be changed by accessing Interfaces > Network.  
When idle, minimal network traffic gets generated. Traffic bursts exceeding 10 Mpbs can occur if  
images change rapidly on the host server and image quality gets set to the maximum. Lantronix  
recommends using Fast Ethernet connections and a switched network environment because In a  
LAN, traffic affects the responsiveness of the Remote Console window.  
Spider Power  
The Spider device consumes under 4 watts of power that it draws from the attached computer. It  
requires all cables to be plugged in to receive sufficient power.  
Plug in both USB cables or a USB and a PS/2 cable. Pwr1 and Pwr2 LEDs indicate that power is  
available. Pwr1 indicates that power is available only on the first USB port. Pwr2 indicates that  
power is available on the second USB port or the PS/2 port. When both LEDs are lit, the Spider  
device is powered and can boot.  
The Spider device can also get power from an external DC power supply. DC power supplies are  
available from Lantronix (part number 520-085-R). The DC power supply acts as a backup,  
because the Spider device loses power when the attached computer goes down.  
Use the power-on reset to reboot the Spider device or reboot from the user interface, from the  
serial port, or by clicking the reset switch through the pinhole on the back of the body.  
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4: Installing the SpiderDuo Device  
This chapter describes how to install the Lantronix SpiderDuo device. It contains the following  
sections:  
For technical specifications of the SpiderDuo, see Chapter 2: Overview.  
Package Contents  
In addition to the SpiderDuo distributed KVM-over-IP module, the package contains the following  
items:  
Null modem DB9F to RJ45 serial cable (30.48 mm;120 in)  
AC Power Cables (1830 ± 30 mm;72 ± 1.2 in)  
Local KVM cable  
Computer Input cable  
Mounting kit (See Appendix D: Mounting Bracket Kit)  
Quick Start Guide  
CD-ROM containing documentation and utilities  
External AC/DC Power Supply  
Optional power control unit (PCU100-01)  
Warning: The connectors on the SpiderDuo device are not regular video  
connectors. To avoid damage to the SpiderDuo device, do not connect  
cables of any kind other than the cables provided Lantronix. Use the  
Lantronix power supply only, part number 520-104-R.  
Installing the SpiderDuo  
Consider the following factors when planning the installation of the SpiderDuo device.  
USB Keyboard and Mouse Interfaces—Provide better remote cursor tracking. Some older  
systems may not support USB devices or there may not be two USB ports available. In these  
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cases, the PS/2-interface model may be required. You configure either interface type by using  
the software.  
Serial Ports—Performs the initial configuration to setup parameters and connects to a target  
COM port. It also allows remote users to Telnet or SSH to that port, eliminating the need for a  
separate box to perform serial command line management. The serial port can also connect to  
the Power Control Unit (PCU) for use as an AC power passthrough. For more information, see  
Optional Auxiliary DC Power Supply (Redundancy)—Overcomes the loss of power when  
the attached server goes down by using the auxiliary DC power supply connected to an  
independent AC power source.  
Ethernet Ports—Connects to the LAN. The SpiderDuo device has one port only that connects  
to the LAN.  
Local KVM Port—Connects keyboard, video, and mouse to the local client.  
Perform the following steps to install the SpiderDuo device and configure the initial network  
settings.  
1. Plug the RJ45 cable into the SpiderDuo serial port.  
2. Plug the DB9F end of the RJ45 cable into the COM port of a PC/laptop running a terminal  
emulator, for example HyperTerminal. The default serial port settings are: 9600 bits per  
second, 8 data bits, no parity, 1 stop bit, no flow control.  
3. Plug the power adaptor into the SpiderDuo power connector.  
Figure 4-1 SpiderDuo RJ45 Port and Power Connector  
Power Connector  
RJ45 Ethernet Port  
4. Plug the SpiderDuo video, USB, and PS/2 keyboard and mouse (if applicable) cables into the  
target computer. The blue LED SysOK lluminates and flashes to indicate that the SpiderDuo  
device is booting up. Bootup completes within approximately one minute. The SysOK LED  
stops flashing and remains illuminated. Connections for video, USB, and keyboard/mouse are  
integrated into the SpiderDuo device.  
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Figure 4-2 SpiderDuo Local KVM, USB, Computer Input and Serial Ports  
Pinouts  
1 RTS  
(out)  
Computer Input  
2 PCU +5V (out)  
3 TX (out)  
4 PCu Sense (in)  
5 GND  
6 RX  
(out)  
(in)  
7 PCU Drive (out)  
8 CTS (in)  
Table 4-3 SpiderDuo Indicator LEDs  
Label  
ID  
Color  
Action  
Amber  
On - Unit ID Selected  
Blinking -Thumb-drive Configuration Successful  
SysOK  
PCU  
Blue  
On - Powered up and OK  
Blinking - Booting  
Green  
On - Power Unit Connected, AC power is passed through  
5. Upon bootup, the terminal window displays the IP Configuration screen. At the command  
prompt type config and press Enter.  
Figure 4-4 SpiderDuo Welcome Screen  
6. To change the default IP auto configuration from DHCP to a static IP address, at the IP  
autoconfiguration prompt type none and press Enter.  
Figure 4-5 SpiderDuo Default IP Configuration Screen  
7. Follow the prompts to enter the IP address, subnet mask, default gateway, and LAN interface  
information.  
8. Type Enter, to accept the changes. The system takes about 20 seconds to complete. Type  
Enter once again at the prompt to display the updated IP address.  
9. Plug an Ethernet cable connected to your network into the Ethernet port. The Link LED  
illuminates.  
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Note: To reboot or reset the SpiderDuo, press the reset switch through the pinhole on  
the bottom of the device. You can also use the user interface or serial port.  
10. Test the system installation (PC, local keyboard and mouse, video, and SpiderDuo) by  
completing the following:  
a. Turn off the power to the PC and SpiderDuo device.  
b. Reconnect all devices.  
c. Turn on the SpiderDuo device first, and wait for it to boot completely (the SysOK LED will  
be on steady).  
d. Turn on the PC.  
Detector Installation and IP Address Reset  
The initial IP address gets assigned during bootup of the SpiderDuo device. To change it, use the  
Lantronix® Detector™ application. You can download Detector from Lantronix at  
Note: Lantronix recommends that you run Detector downloaded from Lantronix at http://  
www.lantronix.com/support/downloads.html and run it from there rather than from a  
program from a shared network drive, you need to change your security settings using the  
.NET Framework Configuration or “caspol” tool.  
Perform the following steps to install Detector.  
1. Double-click detector2.exe. If you see this error message: "The application failed to initialize  
properly (0xc0000135),” click OK to terminate the application and install .NET Framework. Go  
to Step 2.  
2. Go to Microsoft and download the stand-alone executable file, Dotnetfx.exe. The file is at  
http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD-  
AAB15C5E04F5&displaylang=en.  
3. Double-click detector2.exe again. Detector gets installed successfully.  
4. Open the Detector software. The Lantronix Detector window opens as shown in Figure 4-6.  
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Figure 4-6 Lantronix Detector Window  
5. Before searching for devices, go to the Timeout drop-down menu in the toolbar. Change the  
milliseconds for the search by clicking the number in the Timeout drop-down menu. The  
default is 3000.  
6. Click the Search icon  
. A list of Lantronix Ethernet devices on the network displays as  
shown in Figure 4-7.  
Figure 4-7 Detector Device List Window  
7. Click to highlight the device that you want and click the Network Settings icon  
to change  
the IP address. The Enter Network Settings window displays the Device Type and MAC  
Address (Ethernet address) that identify the device as shown in Figure 4-8.  
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Figure 4-8 Network Settings Window  
8. Enter an unique and valid IP Address on your network and in the same subnet as your PC.  
There is no default.  
9. Enter the subnet mask that is the network segment connected to the Spider device. To accept  
the default, leave blank.  
10. Enter the default gateway that is the router IP address for your network. To accept the default,  
leave blank.  
11. Click OK. A message confirms the network configuration.  
12. Click OK.  
13. Confirm the IP address change by clicking the Search icon  
. Find the device in this list  
and verify the IP address. You can access the device by using its new IP address.  
Note: On the Interfaces Network page of the web interface, make sure Disable Setup  
Protocol is not selected in the Network Miscellaneous Settings section.  
Target Computer Setup  
Setting up the target computer involves ensuring that the video resolution and refresh rates are  
correct for the taget computer monitor; that the mouse-to-cursor movement is sync’d properly; that  
the Telnet/SSH connections match the Spider device; and, that the cable connections are correct.  
Each of these items are discussed in more detail in the following:  
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Video Resolutions and Refresh Rates Configuration  
The SpiderDuo devices recognize video resolutions on the target computer up to a maximum of  
1600 x 1200 at 60 Hz. For the complete list of supported video resolutions and refresh rates, see  
Note: The other supported resolutions and refresh rates are recognized by the  
SpiderDuo devices, but could be difficult if the timing does not comply with the extended  
display identification data (EDID) standard that SpiderDuo supports.  
Perform the following steps to configure the video resolution and refresh rate.  
Windows Server  
1. Select Control Panel > Display > Settings. Modify the screen resolution value as required.  
2. Select Control Panel > Display > Settings > Advanced > Monitor. Modify the screen  
refresh rate. Because the server video card is driving the SpiderDuo device and not a monitor,  
a refresh rate higher than 60 Hz has no effect.  
Linux Server  
1. Edit the Xfree86 file “XF86Config” to disable formats that are not supported or not VESA  
standard timing.  
2. Reboot is required.  
Notes:  
Background wallpaper and desktop appearances do not have any particular limitations.  
Microsoft Active Desktop and Linux virtual desktop are not supported. If bandwidth is a  
concern, plain backgrounds are preferred.  
Mouse-to-Cursor Synchronization  
Mouse-to-cursor synchronization can be an issue with digital KVM interfaces because PS/2 mice  
transmit incremental information about movement over a period of time rather than an absolute  
measurement.  
The OS driver translates acceleration-to-distance based on the local screen resolution and applies  
linear or nonlinear acceleration mappings. When a remote client communicates with the target  
server, settings and screen resolutions on both sides of the connection must be taken into account  
to get natural mouse-to-cursor tracking.  
Use the USB keyboard and mouse when supported by the target computer. Unlike the PS/2  
interface, a USB mouse uses absolute coordinates rather than relative coordinates and does not  
present translation issues between the local and remote computers.  
The PS/2 model sets the keyboard and mouse interface to Auto. When it first attempts to use the  
USB interface, and if it does not detect a USB interface, it falls back to PS/2.  
There are no restrictions on the mouse settings of the client systems and no special care must be  
taken when setting mouse parameters of target servers for USB mice. The PS/2 interface  
performance (tracking) and synchronization can be optimized by removing any special  
acceleration or nonlinear ballistics.  
Perform the following steps to configure the mouse-to-cursor synchronization.  
Windows Server  
1. Select Control Panel > Mouse > Pointer Options.  
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2. Set the pointer speed to medium and disable Enhanced pointer precision.  
Linux Server  
1. Set Mouse Acceleration to exactly 1 and threshold to exactly 1.  
Solaris Server  
1. Set the mouse settings by using the CDE control panel to “1:1, no acceleration” or “xset m 1”.  
Telnet/SSH Connections to Serial Ports  
To Telnet/SSH to a target computer serial port, you must Telnet/SSH to the SpiderDuo serial port  
first and use connect serialCLI. This connects your SpiderDuo device to the target computer  
serial port. The default settings are 9600 bps, 8 data bits, 1 stop bit, no parity, and no flow control.  
The pinout of the included SpiderDuo cables match a standard DB9 COM port.  
Cable Connections for KVM and USB  
Connections for video, USB, and keyboard/mouse are integrated into the SpiderDuo device. Plug  
the SpiderDuo device directly into the appropriate ports on the host system. If using the serial port,  
cable it to the appropriate COM port on the server. Available extended-length cables are shown in  
Table 4-9 Extended Length Cables  
Item  
Part Number  
500-199-R  
500-200-R  
USB connecter; 1500 mm, (59 in.) VGA cable  
PS/2 and USB connectors; 1500 mm, (59 in.) VGA cable  
Power Sequencing  
To ensure that the system (PC, local keyboard and mouse, and SpiderDuo device) function  
properly at power up, it is recommended that the following procedure be performed.  
1. Ensure that the PC and SpiderDuo are powered off.  
2. Make connections for all devices.  
3. Turn on the SpiderDuo first and wait for the SpiderDuo to boot up completely. The SysOK LED  
will be on steady.  
4. Turn on the PC.  
Client Server Setup  
Two mechanisms provide the monitoring of client servers that are connected through the Spider  
device: platform-dependent management and platform-independent management.  
Platform-dependent management—Spider View software is a standalone Windows XP or later  
application that locates, manages, and accesses multiple Spider devices in an integrated  
view. Spider View application requires ActiveX controls enabled. Refer to the Spider View  
User Guide at http://www.lantronix.com/support/documentation.html for instructions on  
installation and operation of Spider View software.  
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Platform-independent management—Each Spider device contains an embedded web server  
that delivers web pages, a Java KVM Remote Console program, and a terminal program. To  
access and manage the client server, the latest web browser is required. For example,  
Internet Explorer, Netscape, FireFox, and Safari. To run the Remote Console window and  
manage the target server, a Java plug-in (SUN JRE 1.4 or later) is required.  
Network Environment  
The connection between the client and SpiderDuo device must be open to IP traffic and use TCP  
ports 80 (HTTP) and 443 (HTTPS). Firewalls and NAT devices should be configured to support  
this configuration. The TCP ports can be changed by accessing Interfaces > Network.  
When idle, minimal network traffic gets generated. Traffic bursts exceeding 10 Mpbs can occur if  
images change rapidly on the host server and image quality gets set to the maximum. Lantronix  
recommends using Fast Ethernet connections and a switched network environment because In a  
LAN, traffic affects the responsiveness of the Remote Console window.  
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PCU Power  
To remotely control power to a PC and other equipment, an optional PCU is available (part  
number PCU100-01). The PCU manages power remotely to a target PC and other equipment. In  
addition, the user can restart or power-cycle the PC and other equipment. shows the layout and  
dimensions of the PCU.  
Figure 4-10 PCU Layout and Dimensions  
Complete the following tasks to connect the PCU.  
1. Connect the power output plug to a target PC or other equipment.  
2. Connect the RJ45 cable from the PCU to the SpiderDuo serial port.  
3. Connect the power input plug to AC power. Green LED = PCU ON (AC power pass- through),  
Blue LED = Sys OK.  
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Warning: AC power passes through by default if the RJ45 cable is disconnected  
from the PCU.  
The SpiderDuo device gets its power from an external DC supply. Replacement power supplies  
are available.  
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5: Web Browser Access  
This chapter describes how to use the Lantronix Spider and SpiderDuo KVM-over-IP device to  
access and manage a target computer by using a Web browser or remote system.  
Accessing the KVM Console  
Perform the following steps to use a web browser.  
1. Access the Spider or SpiderDuo device over the network by using a web browser by entering  
https://<ipaddress> (for a secure SSL connection) or http://<ipaddress> (for an  
unsecure connection). The browser must accept cookies for login.  
2. Enter your user name (default is sysadmin) and password (default is PASS) at the prompt.  
The home page displays. From the home page the Remote Console or Telnet Console can be  
launched as shown in Figure 5-1.  
Figure 5-1 Spider device Home Page  
The home page contains the following items:  
Snapshot of the target system video in the KVM Console Preview window in the center  
Session and host name information  
Tabs called Interfaces, User Accounts, Services, and Maintenance on the left  
Buttons including a Logout button on the right.  
When you are logged in, you can make changes to the configuration and user database. You can  
set up the device for local or remote authentication for other users and define the permission level.  
As sysadmin, you can also make changes to the hardware settings, establish configuration  
parameters, and perform maintenance operations.  
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6: Remote System Control  
This chapter describes the components of remote system control. It contains the following  
sections:  
Overview  
The Lantronix Spider and SpiderDuo devices control the target system by using a Remote  
Console. The Remote Console has settings that apply each time a user launches it. Other settings  
can be applied within the window itself. By scaling the window down in size, it is possible to have  
multiple Remote Console windows open, allowing interaction with multiple target systems.  
Remote Console Window  
The Remote Console window shows a real-time replica of the target system video (mimicking a  
monitor plugged directly into the remote computer). When the local computer window displays in  
the Remote Console window, mouse movements and keystrokes are transmitted to a remote  
computer. The title bar of the window shows the IP address of the Spider device or SpiderDuo  
(useful when multiple windows are open on the client system).  
The Remote Console window can be minimized, maximized, or scaled in either direction. There  
are Main viewport and scroll bars, button keys, and a toolbar which are described in the following  
subsections.  
To launch the Remote Console window, perform the following steps.  
1. Click KVM Console to launch the Remote Console window. The Remote Console window can  
open in the foreground or in the background. If it launches in the background, click on the icon  
to bring the window to the front.  
2. Or, launch the Remote Console by clicking the link below the preview image on the KVM  
Console Preview window.  
You can enable the Spider or SpiderDuo device to bypass the web page and take you directly  
to the remote system by clicking Services > Security > Authentication Limitation > Enable  
Direct KVM. This capability is called Direct KVM.  
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Figure 6-1 Remote Console Window Components  
Main Viewport and Scroll Bars  
When first launched, the full virtual screen of the target computer is mapped pixel-for-pixel to the  
console window main viewport. As a result, if the target is running at a resolution less than that of  
the client, the entire screen is visible in the Remote Console window. If the resolution is such that  
the screen does not fit, scroll bars are available in the Remote Console window to move the  
viewport around within the target’s screen. The virtual screen size of the target may also be scaled  
down to match the Remote Console window.  
Button Keys  
Along the top there are Button Keys that have been defined to send special key codes directly to  
the target computer.  
Toolbar  
The top toolbar has a number of buttons for one-click access to functions, and a drop-down menu  
where other options may be reached. The icons vary depending on which keyboard interface is  
active.  
Access Virtual Media—The left-most diskette icon is used to activate the Virtual Media  
toolbar.  
Auto Adjust Video—This button activates the Auto Adjust Video function. When first opening  
the Remote Console window, it is recommended to click this button to ensure the Spider  
device has locked on to the video format on the attached computer. Also, click this button if  
there is an offset from the proper horizontal or vertical start position relative to the target  
screen (black bars to the right, left, top, or bottom of the main viewport, or a distorted video).  
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Screen Display Adjustments—These 3 buttons (A,S,R) facilitate changes to the Screen  
display  
Sync Mouse, Single/Double Cursor—These icons appear when the PS/2 mouse interface is  
active.  
Options  
The drop-down menu provides access to a number of options and features.  
Information Bar - Connection  
The left side of the information bar indicates whether the connection is encrypted (Console (SSL))  
or unencrypted (Console (Norm)).  
Information Bar - Resolution  
Displays the horizontal by vertical resolution of the target system’s video.  
Information Bar - Network Traffic  
Displays the approximate number of bytes per second incoming and outgoing to the window. An  
indication of the number of frames per second (fps) updated is also displayed. Incoming data is  
generally comprised of video updates. Outgoing data is generally comprised of keystrokes and  
mouse movements. When the target screen is not changing, In should be low or zero. If not, click  
the auto-adjust button. The amount of network traffic is a function of the detail in the captured  
screen, the rate at which the screen is changing, and the video encoding settings.  
Concurrent Access State  
One user is connected to the Remote Console  
Multiple users are connected to the Remote Console  
This user has exclusive access to the Remote Console. No other clients may access the  
target system until exclusive access is disabled.  
Another user has exclusive access to the Remote Console. No other clients may access the  
target system until exclusive access is disabled by that user, or until that user closes their Remote  
Console window.  
Monitor Only State  
The far right icon shows whether this client may interact or simply view the target computer. If  
Monitor Only is disabled, then the keyboard and mouse may interact with the target. If Monitor  
Only is enabled, the client is view-only.  
Exclusive Access  
Only one user at a time may access the Spider device or SpiderDuo.  
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Basic Remote Console Operation  
When the Remote Console window is open, there are three key zones:  
Outside the Remote Console window, interaction is with the local computer’s operating system  
or applications.  
Inside the Remote Console window’s viewport, interaction is with the target computer.  
Inside the Remote Console window but outside the viewport, interaction is with the Remote  
Console control functions such as the toolbar or scroll bars.  
Figure 6-2 Remote Console Window  
Within the Remote Console viewport, interaction with the remote computer is generally the same  
as if there were a direct connection (with a minor lag due to network latency). Windows may be  
opened, applications run, settings changed, maintenance functions performed, even system  
reboots performed. Powering down the target computer results in powering down the Spider  
device or SpiderDuo unless the redundant supply is used.  
Figure 6-3 Remote Console Toolbar  
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Auto Video Adjustment  
The left side of the target computer screen must be aligned with the left side of the Remote  
Console viewport so that the tops align as well. If not, the local and remote cursors will always  
have a fixed offset of that amount, even if the USB interface is used. Clicking the Auto Video  
Adjustment one or more times typically cures any offset.  
Screen Display Adjustments  
Three features are added to the toolbar to facilitate Screen display changes:  
A—Full Screen Mode (Ctrl+F10).  
S—Full Screen Stretch Mode (Ctrl+F10 to return to regular mode).  
R—Full Screen Mode with Changing Client Monitor Resolution (Ctrl+F10 to return to regular  
mode).  
Fast Sync and Intelligent Sync  
The Spider device uses two different algorithms for re-synchronizing local and remote cursors.  
Use the Fast Sync button on the toolbar to correct a fixed skew.  
Intelligent Sync uses a different algorithm and is useful when the mouse settings have changed on  
the remote system or when Fast Sync does not work. It is accessed through the Options > Mouse  
Handling drop-down menu. The Sync button on the toolbar usually performs a Fast Sync, but will  
perform an Intelligent Sync if the video format has recently changed.  
Single and Double Mouse Modes  
Continuous synchronization of local and remote cursors may not be feasible. The Spider device  
provides a mode where only one cursor is visible when operating in the active Remote Console  
viewport. Click the Single/Double button on the toolbar to activate Single Mouse Mode. This is  
indicated by a single arrow in the Single/Double button. When in this mode, the Java KVM  
console “grabs” the local cursor after clicking within the viewport and will not release it until a  
“release-cursor” hot key sequence is given (Alt+F12 by default). As there is only one cursor, and  
that one is confined to the active viewport, there is no issue with local to remote cursor tracking.  
There also is no local cursor; Alt+F12 is required to free the cursor to move the focus from the  
active viewport. Clicking when the local cursor is within the viewport will re-grab the cursor. Single  
Mouse Mode may be exited by clicking on the Single/Double button.  
If at some point the cursor seems to disappear, click Alt+F12 or check the Single/Double Button  
as Single Mouse Mode may have been entered in error.  
Note: Single Mouse Mode requires Sun Java 1.4 or higher  
Local Cursor  
The Spider device has an option to change the appearance of the local cursor when the focus is  
on the remote computer. Select Options > Local Cursor and select one of the following cursor  
options:  
Default—the local cursor maintains its appearance regardless of the focus location  
Transparent—the local cursor is invisible when the focus is on the remote computer. This is  
similar to Single Mouse Mode except the cursor is not “grabbed” and will reappear when  
moved outside of the active viewport.  
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The other selections provide a change of appearance for a visual clue that the focus is on the  
remote computer; the cursor changes back when the focus is back at the client system  
(including those areas of the Remote Console window outside the main viewport.)  
Selections made in the Local Cursor submenu are associated with the current user and will be  
saved for the next Remote Console session.  
Optimizing Video  
The Spider and SpiderDuo devices can automatically make adjustments to video settings  
including clock and phase, and encoding to ensure that a picture displays quickly. You can also  
manually specify the settings.  
Auto and Manual Video Adjustment  
The Spider device automatically recognizes and adapts to many standard video resolutions and  
refresh rates. When it first enters the Remote Console window, it recognizes and locks onto the  
video in order to provide a picture as soon as possible.  
Once the window displays, click the Auto Video Adjustment button once or twice to provide a  
greater degree of optimization. The Auto Adjustment process analyzes the timing of the incoming  
video horizontal and vertical sync signals then adjusts the digitizing hardware parameters. If there  
is slightly nonstandard timing, these parameters may be manually fine-tuned.  
If it is necessary to adjust video hardware parameters, this may be done from Options > Video  
Settings. This brings up a window with a number of slider bars.  
Adjust the brightness and contrast of the Remote Client window as presented by the Auto  
Adjustment. This is a hardware parameter and applies to all Spider users. Overall brightness and  
the contrast levels of each of the red, green, and blue primaries may be modified up or down. The  
Remote Console window immediately reflects the change. Once there is a satisfactory color-  
mapping, click Save Changes to retain those colors permanently for that video format. To discard  
the changes made, click Undo Changes. To return a particular setting or all settings to the original  
factory defaults, click Reset this Mode or Reset All Modes.  
Clock and Phase  
The A/D converter uses these low-level settings in the digitization process. Adjustment should not  
be required unless advised by Lantronix Tech Support.  
If the timing of the video signal is slightly off, the Auto Adjustment may not capture the frame at the  
right point. This will result in black bars along left, right, top, or bottom of the Remote Console  
viewport, and cutting off the opposite side of the captured image. The Offset sliders can be used to  
align the sides properly. Once there is correct alignment, click Save Changes to retain those  
settings permanently. To discard the changes made, click Undo Changes. To return a particular  
setting or all settings to the original factory defaults, click Reset this Mode or Reset All.  
Video Encoding  
Various video encoding schemes have been defined to try to tailor the bandwidth usage to what is  
available. In addition to the predefined schemes, compression levels, and color depth can be  
manually adjusted. The default settings for each user are established in the KVM Console  
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Settings > KVM_User > Transmission Encoding web page.  
To change the settings during a session, select Options > Encoding > Predefined, Encoding >  
Compression, Encoding > Color Depth, and Encoding > Lossy manual adjustments. These  
settings will be lost when the Remote Console window is closed; for nonvolatile changes use the  
KVM Settings > User Console > Transmission Encoding web page.  
Scaling Target Video to Client Resolution  
In addition to the 1:1 pixel mapping mode, which is the default when the Remote Console window  
is first launched, scaling factors may be applied to the captured video in order to match various  
sizes of windows on the client. This scaling may be a fixed ratio or dynamically adjustable, as  
selected from the Options > Scaling selection. The default is 100 percent, although it may result  
in a viewport smaller than the virtual screen and is moved around with scroll bars. The optimal  
viewing percentages are 25 and 50.  
Keyboard Functions  
The Spider and Spider Duo devices provide a number of useful functions for mapping or  
translating between the local keyboard/keycodes and the emulated keyboard presented to the  
target computer.  
Soft Keyboard  
With remote control of a computer, it may be that the target system and client system are in  
different countries, using different languages. By using a Soft Keyboard, the local user can have  
the keycodes available to send to the target that are not on the local keyboard, without worrying  
about OS and application character set mappings.  
Select Options > Soft Keyboard > Mapping to get a submenu listing the languages supported.  
Make the desired selection, and then verify it with Show soft keyboard.  
Select Options > Soft Keyboard > Show. This provides an image of the currently selected Soft  
Keyboard. The Soft Keyboard sends single keystrokes as well as combinations of keys such as  
Ctrl+C. For a single keystroke, click on the button with the desired character. Single keys such as  
alphanumeric characters and punctuation are sent immediately. Special keys such as Ctrl, Shift,  
and F1 to F12 must be selected twice. The first click sends the signal “key is clicked.” The second  
click indicates the signal “key is released” to the remote system. After the first click the button will  
change its color to indicate that the key remains clicked, and that a code has not been sent. After  
the second click the button will appear as usual, showing that the keycode was sent.  
Click the Close button on the title bar to close the soft keyboard.  
Local Keyboard  
The Java Virtual Machine running the Remote Console applet on the client computer determines  
its keyboard language mapping automatically from the operating environment. There may be  
circumstances where it is unable to do so, such as when the keyboard mapping and OS language  
do not match. The Options > Local Keyboard selection allows manual designation of the  
language/layout of the keyboard on the client system.  
Hotkeys  
Hotkeys provide an alternative method for sending keycode sequences defined in the section on  
Remote Console Button Keys. Click Options > Hotkeys and select the Button Key to be sent. If  
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6: Remote System Control  
that Button Key has been defined with “Confirm”, a confirmation dialog box pops up before the  
keycode is sent.  
Other Remote Console Functions  
Other remote console functions are described in this section. For example, monitor only  
specifications, exclusive access, capture of the screen to the clipboard and refreshing the video.  
Monitor Only  
When Options > Monitor Only is checked, the keyboard and mouse are disabled for this Remote  
Console window. The Monitor Only state is shown in the lower right corner of the Remote Console  
status bar. The user must have the appropriate permissions to change this setting.  
Exclusive Access  
When Options > Exclusive Access is checked, no other client may open a Remote Console  
window to this Spider device. Any open Remote Console windows on other clients will be  
disconnected. The Exclusive Access state is shown in the lower right corner of the Remote  
Console status bar. The user must have the appropriate permissions to change this setting.  
Screenshot to Clipboard  
Options > Screenshot captures a snapshot of the entire target system’s virtual screen to the  
clipboard for pasting into other applications.  
Refresh Video  
The entire Remote Console viewport area is redrawn when the Remote Console window is first  
opened, and when the Auto Adjust Video button is clicked. As the encoding settings and noise  
filter may sometimes result in visible compression artifacts, selecting Options > Refresh Video  
can be used to redraw the entire viewport area.  
Telnet/SSH  
In addition to interacting with the target system using the KVM Console, the Spider device also  
allows text communication with the target via the Telnet Console, also a Java program window.  
Telnet and SSH are network protocols that enable a tunnel from the client system to the Spider  
device serial port. Once set up, it may be accessed through the web interface at the Telnet  
Console window, or using a Telnet/SSH client to connect directly. Note that Telnet/SSH cannot be  
used to connect to the Spider device itself in order to control it, as the device has an HTTP and not  
a command line interface.  
The Telnet Console is a Java program and has the same Java Runtime Environment requirements  
as the Remote Console. When the Telnet Console window is open, the user at the client system  
can send and receive characters directly to the serial port.  
Set up and Enable  
To use Telnet or SSH, the serial port must be put in passthrough mode with the appropriate  
connection parameters and cabling with Telnet and/or SSH access allowed. If desired, the TCP  
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6: Remote System Control  
port numbers also may be changed from their defaults. A user attempting to connect via Telnet or  
SSH must also have the appropriate permissions.  
Passthrough Use  
When using Telnet/SSH in passthrough mode, the Spider device just acts as a conduit for the  
serial data traveling between the client system and whatever is connected to the serial port. This  
may be a COM port on the remote computer, or a serially controlled power strip, or anything else  
with an RS-232 port.  
1. From the client system, use a Telnet or SSH utility to connect to the IP address of the Spider  
device, at the assigned Telnet TCP port number.  
2. The Spider device will present LOGIN and PASSWORD prompts. Enter a valid user name  
and password. The user must have permissions set to use Telnet or SSH.  
3. The Spider device will reply with a Welcome and status, followed by a command line prompt.  
Selections are:  
Help—Displays a list of commands  
Version—Displays the current Spider firmware version number  
Connect Serial—Enter passthrough to serial port mode  
Logout—Terminates the Telnet or SSH connection  
4. Enter connect serialto open the connection to the serial port.  
5. You are now connected and may interact with the attached serial console. Keystrokes are not  
locally echoed and must be echoed by the connected serial device.  
6. Use the SSH or Telnet ability to send and receive serial data between the client and the serial  
port. The Spider device does not echo this data back to the client.  
7. When complete, enter Esc-Exit to return to the command line.  
8. Enter logout or l to close the connection.  
Telnet Console Use  
When using the Telnet Console, the Spider device opens a window on the client system that  
provides direct access to the Telnet/SSH command line. This eliminates the need to have a Telnet  
or SSH utility running on the client system.  
1. Click the Terminal button at the top of the Spider page. The user must have permissions set  
to use Telnet or SSH. The JRE will launch, and the Telnet Console window appears. Telnet  
Console and Remote KVM Console windows may be open concurrently.  
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Figure 6-4 Login Screen  
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7: Interfaces  
This chapter describes the Interfaces tab including information about the pages for configuring  
network, serial port, KVM Console, Keyboard/Mouse, Video, and Virtual Media settings. It contains  
the following sections:  
Network Settings  
The first link on the Interfaces tab is Network Settings. Do not forget that changing the settings  
while connected to the network can result in dropping the connection. This occurs when you click  
Save. Ensure that your new settings are correct when making changes from a remote site before  
you click Save.  
In Network Settings, there are four configuration areas:  
Network Basic Settings—Sets auto IP configuration, host name, IP address, subnet mask,  
gateway address, and primary and secondary DNS server addresses.  
IPv6 Settings—Enables IPv6.  
LAN Interface Settings—Sets LAN interface speed and duplex mode.  
Network Miscellaneous Settings—Enables ports, Telnet/SSH access, proxy hose and port,  
and bandwidth limit.  
To configure network settings, perform the following steps.  
1. Click Interfaces > Network. Figure 7-1 shows the page that displays.  
Note: A small green square to the right of a field name indicates that the current value is  
the default.  
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Figure 7-1 Spider Network Settings Web Page  
2. Modify the following fields.  
Network Basic Settings  
Field  
Description  
IP auto configuration  
Select DHCP or BOOTP to fetch network settings from the appropriate type  
of server. Select NONE for a fixed IP address.  
Host name  
DHCP servers can register a name for this Spider device to assist in finding  
it, or you can configure it with a short host name or a fully qualified  
domain name.  
IP address  
If you are using a fixed IP address, enter it in the usual dot notation.  
Subnet Mask  
If you are using a fixed IP address, enter the subnet mask of the local  
network.  
Gateway IP address  
(optional)  
If the Spider device is to be accessible from outside the local subnet, enter  
the IP address of the router providing access.  
Primary DNS Server IP  
Address (optional)  
For name resolution, enter the IP address of the primary Domain Name  
Server. This is optional, but needed if names rather than static IP addresses  
are used for certain Spider device functions requiring network connections.  
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Field  
Description  
Secondary DNS Server  
IP Address (optional)  
Enter the IP address of the Domain Name Server to be used if the Primary  
DNS Server cannot be reached.  
Lan Interface Settings  
Field  
Description  
Current LAN interface  
parameters  
Displays current LAN interface settings.  
LAN interface speed  
Manual setup may be required for older equipment. With autonegotiation on,  
the window displays the current state of the link. Note that the parameters of  
the second Ethernet port are not configurable, they remain at autonegotiate.  
Select the speed from the drop-down menu.  
LAN interface duplex  
mode  
Select the duplex mode from the drop-down menu.  
IPv6 Settings (Firmware v3.0 or higher)  
Field  
Description  
Enable IPv6  
Select to enable IPv6.  
IPv6 address  
IPv6 address displays when enable IPv6 is selected,  
Assigned automatically by the system.  
IPv6 address dynamic  
Link-local IPv6 address  
Network address intended only for communications within one segment of a  
local network or a point-to-point link. Assigned automatically by the system.  
Miscellaneous Network Settings  
Field  
Description  
Remote Console &  
HTTPS port  
Port number at which the Spider device Remote Console server and HTTPS  
server are listening. The default is 443.  
HTTP port  
Port number at which the Spider device’s HTTP server is listening. The  
default is 80.  
TELNET port  
SSH port  
Port number at which the Spider device’s Telnet server is listening. The  
default is 23.  
Port number at which the Spider device’s SSH server is listening. The  
default is 22.  
Bandwidth Limit  
The maximum network traffic generated through the Spider device’s primary  
Ethernet port, in kilobits. If left blank, there is no bandwidth limitation applied.  
Enable TELNET/SSH  
access  
For security, the default is having Telnet and SSH disabled. Check the  
appropriate box (es) and set up the serial port for Telnet/SSH to use the  
Telnet console.  
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Field  
Description  
Disable Setup Protocol  
Spider View application uses a special protocol to locate and set up Spider  
device IP addresses. As a security measure you may wish to disable this  
protocol when deploying Spider devices. If the protocol is disabled, Detector  
and the Spider device network will not find the Spider device.  
Enable remote console  
proxy  
Enable the Java KVM console program to use a proxy server to connect to  
the Spider device. If you must configure your web browser to use a proxy  
server, you will likely have to do the same on the Spider device.  
access  
Proxy host  
Proxy port  
Enter the proxy server's address.  
Enter the proxy port number.  
3. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
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Serial Port Settings  
After using the serial port to set up the network parameters, you can use the serial port for  
something else. You can establish a PPP connection to use a modem (Spider device only) or  
another serial connection to log into and operate the Spider device. If you want to access a  
console port remotely through the Spider device, SSH and Telnet passthrough is available.  
To configure the serial port, perform the following steps.  
1. Click Interfaces > Serial Port. The Serial Port Settings page displays.  
Figure 7-2 SpiderDuo Serial Port Settings Page  
2. Modify the following fields.  
Field  
Description  
Configuration Login  
Select this option to use the serial port locally only to set up network  
parameters or reset the unit.  
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Field  
Description  
Modem (Spider device  
Only)  
Connect to the Spider device with a dial-up or ISDN connection, using PPP.  
Essentially, the Spider device acts as an ISP that you dial in to. The client  
system will need to be set up accordingly, for example using the Windows  
Network Connection Wizard. Change the following parameters as  
necessary:  
Serial Line Speed: Most modems support 115200 bps.  
Modem Init String: The initialization string sent out to set up the modem.  
If you have a special modem or are going through a PBX requiring an  
access sequence, you may modify the string. Consult the modem’s  
manual on the AT command syntax.  
Modem server IP addresses: As part of the PPP handshake, IP  
addresses are assigned to the remote device.  
Modem client IP address: IP address assigned to the Spider device.  
Passthrough Access to  
serial port 1 via Telnet/  
SSH  
The serial port may be used to connect to the target server’s COM port for  
integrated access to command line functions or used to control a serial-  
interfaced peripheral. Telnet and SSH are network protocols that enable a  
tunnel from the client system over the network to the Spider device’s serial  
port. Once the port is set up, it may be accessed through the web interface at  
the Telnet Console window, or using a Telnet/SSH client to connect directly.  
Set the following parameters to match connected equipment:  
Speed: The speed with which the device port exchanges data with the  
attached serial device. From the drop-down list, select the baud rate. Most  
devices use 9600 for the administration port, so the device port defaults to  
this value. Check the equipment settings and documentation for the  
proper baud rate.  
Data bits: Number of data bits used to transmit a character. From the  
drop-down list, select the number of data bits. The default is 8 data bits.  
Parity: Parity checking is a rudimentary method of detecting simple,  
single-bit errors. From the drop-down list, select the parity. The default is  
none.  
Stop Bits: The number of stop bit(s) used to indicate that a byte of data  
has been transmitted. From the drop-down list, select the number of stop  
bits. The default is 1.  
Flow Control: A method of preventing buffer overflow and loss of data.  
The available methods include none, software (xon/xoff), and hardware  
(RTS/CTS). The default is none.  
3. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
KVM Console Settings  
The Remote Console window into the target system has settings that may be changed for the way  
each individual user interacts with the Spider device. When a user is created by copying from an  
existing user, the Remote Console settings will be copied as well. You can change these settings  
on the Interfaces > KVM Console Settings page. Note that if you are using the Spider View  
application, these settings do not apply; see the Spider View User Guide for further information.  
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The way in which the Spider device transmits video data back to the client system can be tailored  
for the type of network connection. On a LAN where bandwidth is not an issue, compression is not  
required and the speed of updates can be maximized. For other connections, the optimum user  
interaction needs to trade off image quality and update speed to fit the size of the pipe. Because  
various users may be accessing the Spider device over different connections, these parameters  
are applied on a user-by-user basis. The default is set for maximum image quality and speed of  
updates, which results in high data rate and hence is suitable for LANs where bursts of up to 2  
Mbytes/second are acceptable.  
To modify the user console, perform the following steps.  
1. Click Interfaces > KVM Console. The Remote Console Settings for User page displays.  
Figure 7-3 User Remote Console Settings Page  
2. Configure the following fields.  
KVM Console Settings  
Field  
Description  
KVM Console Settings  
for  
Select the user from the drop-down menu. The settings on this page apply  
only to the selected user. When a user is created by copying from an existing  
user, the KVM Console Settings will be copied as well.  
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Transmission Encoding  
Field  
Description  
Automatic Detection  
This option uses an algorithm to try to determine what sort of connection is  
being used, and sets up parameters to match. These settings may change  
from login to login depending on the state of the network at that point.  
Preconfigured  
Manual  
Establishes a set of parameters optimized for each of a number of  
connection types. The default transmission encoding is LAN (high color),  
which is uncompressed with a 16 bit color depth. Other data networks may  
be chosen from the Network speed drop-down list, and the compression  
and color depth will be configured accordingly.  
Allows the direct control of the compression factor and color depth. The  
simplest way to reduce bandwidth is to cut the color depth down to 8 bits;  
subtle color shades will be gone but the overall image is very usable. Dialing  
up the compression level also makes available even further reductions in  
color depth, all the way down to black and white (1 bit.) As compression level  
increases and/or color depth decreases, image quality and responsiveness  
to changes deteriorates but required bandwidth is reduced.  
KVM Console Type  
Field  
Description  
Default Java VM  
Select this option to use Java on the client system launching the applet. If no  
Java environment is installed, the console window will not launch. The  
default is enabled.  
Sun Microsystems Java  
Browser Plugin  
Force the system to use the platform-independent Sun version instead when  
launching the Remote Console applet.  
Note: Users have two ways to deploy the Remote Console program. Both provide the  
same functionality and differ only in deployment method. The default is Java Web Start.  
Applet deployment is available in case the user cannot connect via Java Web Start. This  
usually should not happen unless the user has a special proxy server or firewall that  
blocks Java Web Start.  
KVM Console Deployment  
Field  
Description  
Java Web Start  
Applet  
Select this option to use Java Web Start deployment method.  
Select this option to use the Applet deployment method.  
Miscellaneous KVM Console Settings  
Field  
Description  
Start in Monitor Mode  
Results in the Remote Console window being view-only when launched for  
this user. This may be changed to interactive mode from within the Remote  
Console window, if the user has appropriate permission.  
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Field  
Description  
Start in Exclusive  
Access Mode  
Upon any subsequent launch of the Remote Console applet by the selected  
user, terminates any other users’ Remote Console windows and locks out  
any other users trying to access the Remote Console window. This may be  
changed from within the Remote Console window to allow shared access, if  
the user has appropriate permission.  
Mouse Hotkey  
Field  
Description  
Hotkey (Help)  
When the Remote Console window is open, a key code that is not captured  
by the client system is needed for certain mouse functions. The default is  
Alt+F12. Change the key code if necessary.  
Full-screen Hotkey  
Pressing Ctrl+F10 will display the KVM console in Full-screen mode while  
maintaining the same aspect ratio. Press Ctrl+F10 again to return to regular  
screen mode. The default is Ctrl+F10. Change the key code if necessary.  
KVM Console Virtual Keys  
Field  
Description  
Key Definition (Help)  
Button keys allow simulating keystrokes at the remote system that cannot be  
generated from the client keyboard. A flexible syntax allows for combinations  
of keys being clicked in combination or in sequence, with optional pauses  
and an optional confirmation-before-sending dialog box.  
One key is predefined, for Ctrl+Alt+Delete (with confirmation.) The syntax to  
define a new Button Key is as follows:  
<keycode>[+|-|>[*]<keycode>]*  
Keycode is the key to send. Multiple key codes are concatenated with a + or  
a - sign. The + sign builds key combinations, all keys will be clicked until a -  
sign or the end of the combination is encountered. All clicked keys will be  
released in reversed sequence. The - sign builds single, separate key clicks  
and key releases.  
Note: For a list of keys and further explanation, click the Help link at the top  
of the Key Definition column.  
Name  
Enter the name to appear on the button in the Remote Console window. Up  
to nine Button Keys may be defined for each user.  
3. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
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Keyboard/Mouse  
To modify the keyboard and mouse settings, perform the following steps.  
1. Click Interfaces > Keyboard/Mouse. The Keyboard/Mouse Settings page displays.  
Figure 7-4 Keyboard/Mouse Settings  
2. Modify the following fields.  
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Keyboard/Mouse Settings  
Field  
Description  
In general, the USB interface is preferred because it provides superior  
Host Interface  
mouse tracking. The Host Interface drop-down provides three selections.  
In the default mode, Auto, the Spider device attempts to determine whether  
the attached computer supports a USB keyboard/mouse. If it does, that  
interface gets activated. If it does not, the Spider device falls back to PS/2. If  
you have a USB model Spider device and the attached computer does not  
support USB, the system will be view only.  
On the PS/2 model Spider device, select PS/2 to force the PS/2 interface or  
USB to require USB. This selection has no effect on the USB model Spider  
device.  
Some older systems do not support USB high-speed mode and may not  
recognize the keyboard/mouse. Enable this option for Spider device to  
negotiate in USB full speed mode.  
Force USB Full Speed  
Mode  
Keyboard Model  
Field  
Description  
<PS/2 keyboard model  
drop-down menu>  
When operating in PS/2 interface mode, key codes from several layouts may  
be emulated.  
Generic 104-key PC for the traditional layout.  
Generic 109-key PC for keyboard with added Windows keys.  
(Use 109 for Japanese keyboard.)  
Apple Macintosh for Mac layout.  
Key Release Timeout  
Field  
Description  
Key release timeout  
Network delays may sometimes result in duplicated keystrokes. Enable Key  
Release Timeout to fix this problem.  
Timeout after  
Enter time, in msec.  
Country Code  
Field  
Description  
Country Code  
Select the check box to enable the Spider device to recognize the country  
code. Enable if the host machine requires the keyboard to send a country  
code to use a certain language. Most operating systems do not require this  
except Sun Solaris.  
Country  
From the drop-down list, select the code of the desired country.  
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USB Mouse Type  
Field  
Description  
<USB mouse type drop-  
down menu>  
Different operating systems running on the target system require different  
mouse emulation protocols. One selection is available for newer versions of  
Windows and Mac OS/X, and another for Other Operating Systems (e.g.,  
Linux).  
Mouse Speed  
Field  
Description  
Mouse speed  
Select the method of assigning mouse speed.  
Auto mouse speed determines the speed and acceleration settings of the  
target system. It is the recommended setting for most applications.  
Fixed scaling translates a one-pixel motion on the client system to a  
selectable number of pixels moved on the target system. As the 1 to n  
mapping is linear, this will only work when there is no compression  
acceleration or other special effects turned on at the target system.  
3. View the USB Status for USB Speed, Keyboard, Mouse, and Mass Storage.  
4. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
To configure the Spider device USB model with a Sun Solaris operating system, perform the  
following steps.  
1. Click Interfaces > Keyboard/Mouse. The Keyboard/Mouse Settings page displays.  
2. On the Keyboard/Mouse Settings page configure the red outlined fields as shown.  
3. The Sun Solaris operating system requires the keyboard to send a country code to use a  
certain language. At Country Code click enabled and use the Country drop- down list to  
select your language choice.  
Note: Sun Solaris settings are for the Spider device only.  
4. Click Save.  
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Figure 7-5 Keyboard/Mouse Settings Page B  
Video  
The Spider device works by capturing and digitizing the analog video coming from the attached  
computer. This analog video may have more or less low-level electrical noise present, depending  
on the nature of the video card or embedded video controller.  
When viewed on a monitor, this noise (if random) is invisible as the display is being redrawn 60 to  
100 times a second. Inside the Spider device, however, the algorithm sees that noise as  
something changing on the screen, so that requires sending off an update to the client system.  
This can result in a constant stream of data even when the image on the target computer’s screen  
is not moving. In order to avoid this, at Interface > Video > Miscellaneous Video Settings the  
Spider device has a selection for noise filter. The larger filter openings will filter out more of the  
noise, at the cost of potentially missing small incremental changes and seeing some compression  
artifacts (blocky-ness). Filter settings of Medium or High will work for most applications. Be sure  
to try the Remote Console Auto Adjust Video button a few times before deciding that a constant  
stream of data represents electrical noise requiring a larger filter setting.  
To modify video settings, perform the followings steps.  
1. Click Interfaces > Video. The Miscellaneous Video Settings page displays.  
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Figure 7-6 Miscellaneous Video Settings Page  
2. Select the Noise Filter level from the drop-down menu.  
3. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
Virtual Media  
The Spider device provides a powerful capability called Virtual Media (or Virtual Disk). Using the  
USB port, the Spider device can present either a local floppy disk image or a redirected remote  
CD-ROM image to the target computer. This can allow system recovery in conditions as bad as  
having local disks down and no primary network connection.  
With Floppy Disk Image, the user can upload an image to the Spider device’s memory, which then  
emulates a locally attached floppy drive. With CD-ROM Image, a Windows or other SAMBA share  
can emulate a locally attached CD-ROM, for instance to update software.  
Drive Redirection allows you to share (redirect) your local drive (floppy drives, hard disks, CD  
ROMs and other removable devices like USB sticks) with the remote system over a TCP network  
connection.  
Thus, with Drive Redirection, you can use a virtual disk drive on the remote computer instead of an  
image file. It is also possible to enable a remote machine to write data to your local disc.  
Note: Drive Redirection supports only Windows as the client computer since it redirects  
based on a drive letter.  
To open the Virtual Media page, perform the following steps.  
1. Click Interfaces > Virtual Media.  
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Figure 7-7 Virtual Media Page  
To prepare for drive redirection, perform the following steps.  
1. Enter the following fields.  
Virtual Media Active Image  
Field  
Description  
Virtual Media Active  
Image  
Once you set Image on Windows Share or Floppy Image File (on this web  
page), information about the currently assigned (active) image displays.  
Drive Redirection  
Field  
Description  
Disable Drive  
Redirection  
Drive Redirection is enabled by default. Select this checkbox to disable the  
ability to share the local drive with the remote system.  
Force read-only  
connections  
Select to prevent the remote drive from writing to your local drive. Selected  
by default.  
Warning:  
Clearing the Force read-only connections check box may  
result in file system errors and data corruption because of drive  
caching when data is written back to the Redirected local drive.  
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Virtual Media Options  
The operating system on the target computer must have a USB mass storage driver installed in  
order to use Virtual Media. As the BIOS on some systems does not always support mass storage  
emulation on the USB interface, the system default is to disable USB mass storage unless an  
image is loaded. This option may be unselected to use.  
Field  
Description  
Disable USB Mass  
Storage  
Select the checkbox to disable USB mass storage if no image is loaded.  
Selected by default. Clear the check box if an image is loaded.  
Force read-only  
connections  
Select to prevent the remote drive from writing to your local drive. Selected  
by default.  
Warning:  
Clearing the Force read-only connections check box may  
result in file system errors and data corruption because of drive  
caching when data is written back to the Redirected local drive.  
1. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
Image on Windows Share  
In this section of the page, you can enable the Spider device to access a CD-ROM image up to 4.7  
GB on a Windows shared folder via SAMBA. The Spider device then makes that image accessible  
to the target computer by emulating a USB disk drive.  
Note: Windows 2003 and Windows Vista do not support this feature.  
Appropriate administrative permissions to access the host and file are needed, as well as the  
ability to see that computer over the network from the Spider device.  
The connection remains mounted until the current user logs out or the Spider device is rebooted.  
Other client systems logging into the Spider device will see the active image in all Virtual Media  
pages.  
To share a CD-ROM image, perform the following steps.  
1. Enter the following: fields.  
Field  
Description  
Share Host/IP  
IP address of the host of the Windows shared folder.  
Name of the host of the Windows shared folder.  
Share Name  
Image File with Path  
Name and path to the CD-ROM image. The file must be structured as a CD-  
ROM image. The filename appears as the Active Image and the image is  
available to the target computer as a letter drive (e.g., F: ).  
User Name (optional)  
User name for accessing the host and file.  
Password for accessing the host and file.  
Password (optional)  
2. Do one of the following:  
a. To discard your changes, click Reset.  
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b. To mount the image, click Set. Information about the image displays in the Virtual Media  
Active Image section of the page and the CD icon displays on the remote console.  
Figure 7-8 Virtual Media Active Page  
3. If desired, in the Virtual Media Active Image section:  
a. Click Reactivate if the remote console does not recognize the image.  
b. Click Unset to remove the current image file. This option is available only when a user  
uploads a floppy image.  
c. Click Download to save the image file.  
Floppy Image  
In the Floppy Image Upload section, you can upload a floppy disk image to the Spider device,  
which then appears to the attached computer as a physical floppy drive. The desired floppy image  
file will be uploaded from the client system or from a network drive accessible to the client system.  
The file must be structured as a floppy image. To make a floppy image, search for and use a utility  
such as dd or rawwrite. The maximum image size is 1.44 MB. For larger images, use the CD-ROM  
Image function.  
The image file remains in Spider device until the current user logs out, or the device is rebooted.  
Other client systems logging into the Spider device will also see the active image in all Virtual  
Media pages.  
To upload a floppy image file, perform the following steps.  
1. In the Floppy Image Upload section (bottom right), click Browse to locate the floppy image  
file.  
2. Do one of the following:  
a. Click Reset to discard your changes.  
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b. Click Upload to load the image into Spider device’s memory. This floppy drive is  
accessible to the remote computer as a letter-name floppy drive (e.g., B:). Information  
about the image displays in the Virtual Media Active Image section of the page.  
Figure 7-9 Virtual Media Active Image  
3. If desired, in the Virtual Media Active Image section:  
a. Click Reactivate if the remote machine does not recognize the image.  
b. Click Download to save the image file.  
c. Click Discard to remove the current image file.  
Connecting to a Redirected Drive  
If Drive Redirection is enabled, you can connect to the drive. Depending on the combination of the  
type of drive and the Force read-only connections setting, different warnings display.  
To connect to a redirected drive, perform the following steps.  
1. Click the KVM Console button at the top of the Spider device web page or click the console  
image that you see when you log in to the Spider device. The Remote Console displays?  
2. Click the disk icon  
page.  
in the toolbar. Drive Redirection buttons display at the top left of the  
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Figure 7-10 Drive Redirection Window  
Figure 7-11 Drive Redirect Buttons  
3. Click the Connect Drive button at the top of the page. The Select a drive to redirect dialog box  
opens.  
Figure 7-12 Select Drive Redirect Window  
4. From the drop-down list, select the drive you want to redirect.  
Note: To refresh the list after adding or removing a drive, click the Refresh List button.  
5. If desired, select the Enable Write support check box.  
6. Click OK. Depending on your selections, the following events or warnings display:  
7. If you select Enable Write support, the following warning displays:  
Figure 7-13 Enable Write Support Window  
Because of the danger of destroying all data on the drive, click Yes only if you are certain of what  
you are doing. If you select the hard disk from the drop-down list, the following warning may  
display:  
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Figure 7-14 Local Drive Browser Window  
8. Select the ISO image file to use as a local disk and press Open.  
Figure 7-15 Drive Redirection Established Window  
9. ISO Drive Redirection established displays at top of screen.  
User Interface Settings  
The color of page tabs on the Spider device can be changed. On the Interfaces page click UI.  
Select a style sheet from the drop-down list on the User Interface Settings page. Click Save.  
Figure 7-16 User Interface Settings Page  
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8: User Accounts  
This chapter describes user accounts including local and remote authentication, management,  
and user groups and how to configure each. It contains the following sections:  
Local vs. Remote Authentication  
User names and groups may be administered on the Spider device to allow varying levels of  
access and control to different classes of users. To log in to the Spider device, a user must be  
authenticated by means of a password. This authentication may take place locally, where the user  
name and associated password are stored in the Spider device’s memory. The Spider device may  
query a centralized database using RADIUS or LDAP to determine if a given user may log in. In  
both of these cases, the user name must be defined on the Spider device where it has its  
permissions assigned.  
Local User Management  
A newly assigned user has permissions inherited from an assigned group. All Local Users not  
associated with a group will inherit default settings.  
Modifying Passwords  
To change current user password, perform the following steps.  
1. Click User Accounts > Change Password. The Change Password page displays.  
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Figure 8-1 Change Password Page  
2. Enter the current password under Old Password.  
3. Enter the new password under New Password and Confirm New Password.  
4. Click Save to save your settings, or click Reset to restore original settings.  
User and Group Management  
You must be logged in under a user name that has permissions for User/Group Management to  
access this page. The Spider device supports a maximum of 50 configured users. When defining a  
user, make sure the group to which the user will belong has already been created.  
To configure users and groups, perform the following steps.  
1. Click User Account > User/Group. The User/Group Management page displays.  
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Figure 8-2 Configure User Page  
User Management  
To configure a user, perform the following steps.  
1. Configure the following fields.  
Field  
Description  
Existing users  
To modify or copy an existing user, select that user from the drop-down  
menu and click Lookup.  
New user name  
Full user name  
Password  
Enter the new user’s name. Minimum 1 character.  
Enter the full name of the configured user. Minimum 1 character.  
Enter the password for the user. Minimum 4 characters.  
Re-enter the password for the user.  
Confirm Password  
Email address  
Mobile number  
Group Membership  
(Optional) Enter the user’s email address.  
(Optional) Enter the user’s mobile phone number.  
Select the user’s group from the drop-down menu.  
Enforce user to change  
password on next login  
Select checkbox to require the user to change the password upon initial  
login.  
2. Do one of the following:  
a. Click Create to add the new user.  
b. Click Modify to change an existing user.  
c. Click Copy to create a new user based on the selected existing user.  
d. Click Delete to delete an existing user.  
e. Click Reset to restore original settings.  
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Group Management  
To configure a user group, perform the following steps.  
1. Configure the following fields.  
Field  
Description  
Existing Groups  
To copy or modify a group, select the group from the drop-down menu. Click  
Lookup.  
New Group Name  
Enter the new group’s name.  
2. Do one of the following:  
a. Click Create to add the new group.  
b. Click Modify to change an existing group.  
c. Click Copy to create a new group based on the selected existing group.  
d. Click Delete to delete an existing group.  
e. Click Reset to restore original settings.  
User Permissions  
To modify user permissions, perform the following steps.  
1. Click User Accounts > Permissions. The User/Group Permissions page displays.  
Figure 8-3 User Permissions Page  
2. From the drop-down menu, select Group to configure:  
3. If you created a user belonging to a group, and you want to change permissions for the group,  
select Group.  
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4. If you created a user who does not belong to any group, then select User.  
5. From the Direct KVM drop-down menu, do one of the following:  
a. Select Yes to enable the user or group to access the Remote Console only. After a user is  
authenticated, it launches the Java KVM console program.  
b. Select No (default) to display the web page after logon.  
Note: Setting Yes may overwrite some selected permissions selected in step 4.  
6. Modify the displayed permissions as necessary for the selection.  
7. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
Remote Authentication  
If the authentication settings have been set to Local Authentication (the default), the Spider device  
uses its own database to perform authentication. If one of the remote authentication protocols is  
selected, the Spider device communicates with a remote server to authenticate user passwords.  
To configure authentication settings, perform the following steps.  
1. Click User Accounts > Authentication. The Authentication Settings page displays.  
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Figure 8-4 Authentication Page  
2. Modify the following field.  
Field  
Description  
Local Authentication  
When Local Authentication is selected, the Spider device will authenticate  
against its internal database of users and passwords, as described in Local  
User Management.  
LDAP  
When you select LDAP Authentication, the Spider device will communicate with a Microsoft Active  
Directory or generic LDAP server for user authentication. The user profile must be set up in the  
local database as described in Local User Management, but no password is stored locally. When a  
user attempts to log in, the Spider device contacts the specified LDAP server, which either  
approves or denies access.  
Field  
Description  
LDAP Server IP  
Enter the name or IP address of the LDAP server, reachable over the  
network by the Spider device, containing the user database. Be sure to  
configure a DNS server if a name rather than address is used.  
LDAP Server Base DN  
LDAP Server Type  
Specify the Distinguished Name (DN) where the directory tree starts in the  
user LDAP server.  
Select the type of the external LDAP server. Available selections are  
Generic LDAP and Microsoft Active Directory. If a Generic LDAP Server  
is selected, edit the LDAP scheme.  
User Search Sub-filter  
Select to restrict the search for users by adding an additional search filter to  
each query for a user.  
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Field  
Description  
Bind Name  
The name for a non-anonymous bind to an LDAP server. This item has the  
same format as LDAP Base. One example is  
cn=administrator,cn=Users,dc=domain,dc=com.  
Bind Password and  
Confirm Password  
Password for a non-anonymous bind. This entry is optional. Acceptable  
characters are a-z, A-Z, and 0-9.  
The maximum length is 127 characters.  
RADIUS  
When RADIUS is selected, the Spider device communicates with a RADIUS server for user  
authentication. To access a Spider device set up for RADIUS, log in with a name and password.  
The Spider device contacts the RADIUS server for authentication and, if approved, the Spider  
device uses the locally stored user profile. If there is no such profile, access via RADIUS will be  
refused.  
Field  
Description  
Server  
Enter the name or IP address of the RADIUS server, reachable over the  
network by the Spider device, containing the user database. Configure a  
DNS server if a name rather than an address is used.  
Shared Secret  
A shared secret is a text string that serves as a password between the  
RADIUS client and RADIUS server. In this case the Spider device acts as a  
RADIUS client. A shared secret is used to verify that RADIUS messages are  
sent by a RADIUS-enabled device that is configured with the same shared  
secret and to verify that the RADIUS message has not been modified in  
transit (message integrity).  
Enter a maximum of 128 alphanumeric characters and symbols such as an  
exclamation point (“!”) or an asterisk (“*”).  
Authentication Port  
Accounting Port  
Timeout  
The port the RADIUS server listens for authentication requests. The default  
value is 1812.  
The port the RADIUS server listens for accounting requests. The default  
value is 1813.  
Sets the request time-to-live in seconds. The time-to-live is the time to wait  
for the completion of the authentication request. If the request job is not  
completed within this interval of time it is cancelled. The default value is 1  
second.  
Retries  
Sets the number of retries if a request could not be completed. The default  
value is 3 times.  
1. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
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9: Services  
This chapter describes the Spider and SpiderDuo KVP-over-IP services. It contains the following  
sections:  
Date/Time  
The Spider device contains an internal real time clock that maintains a basic date and time after  
being set. The clock, however, will reset if the unit loses power. If an accurate date and time are  
critical, the Spider device supports synchronization with Network Time Protocol servers. Internally,  
the date and time are only used to timestamp events in the log and for the inactivity timeout.  
To configure the date and time settings, perform the following steps.  
1. Click Services > Date/Time. The Date/Time Settings page displays.  
Figure 9-1 Date/Time Settings Page  
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2. Modify the following fields.  
Table 9-2 Date/Time Settings  
Field  
Description  
UTC Offset  
Time servers deliver time as Coordinated Universal Time (UTC, or  
Greenwich Mean Time). Select the appropriate offset in hours ± from the  
drop-down menu.  
User Specified Time  
Manually input the current date and time. The Spider device keeps time as  
long as power is applied. It has an internal calendar, but does not know  
about daylight savings time and requires resetting twice a year. The internal  
clock accuracy is ±30 ppm.  
Synchronize with NTP  
Server  
Enter a primary and secondary time server in the respective fields. Ensure  
NAT and firewalls are set up to allow the protocol to pass. Also, provide the  
Spider device with DNS server names.  
3. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
Security  
General settings for security parameters such as encryption and access control are at Services >  
Security. Other areas with security implications include User Management/Permissions,  
Authentication, Network Settings, and the Event Log; see the appropriate sections for information  
on those areas.  
To modify security settings, perform the following steps.  
1. Click Services > Security. The Security page displays.  
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Figure 9-3 Security Settings Page  
2. Modify the following fields.  
HTTP Encryption  
Field  
Description  
Force HTTPS for Web  
Access  
Typically, the Spider device listens on both HTTP and HTTPS ports for  
incoming connections. If this box is checked, access can only be made using  
SSL, and connection requests on the HTTP port will be ignored. See the  
section on Certificate for further information on how the Spider device  
identifies itself using a cryptographic certificate.  
Login Limitations  
Field  
Description  
Enable Single Login  
Limitation  
If this box is checked, each username may only have one logged in  
connection at a time. If unchecked, multiple instances of username logins  
are allowed.  
KVM Encryption  
Field  
Description  
KVM Encryption  
In addition to the SSL encryption of the Spider device’s web pages, the  
keyboard, mouse, and video data may be encrypted. Select Off to use no  
encryption.  
Select Try for the Spider device to attempt to make an encrypted connection  
but will back off to unencrypted if one cannot be established.  
Select Force for an encrypted connection to be made, or an error will be  
reported.  
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Group Based System Access Control  
Field  
Description  
Enable Group Based  
System Access Control  
When this box is checked, the rules for IP based access are enforced. They  
are ignored when the box is not checked.  
Default Action  
If after evaluation of all rules a request for connection from a given IP  
address has not had either an Accept or Drop decision made, this selection  
can allow it to be either Accepted or Dropped. In other words, this drop-down  
defines the default action for IP addresses with no rules defined.  
Rule creation and  
editing  
Spider devices come from the factory with one rule defined as an example of  
the rule structure: Rule 1 allows all groups access from source IP 0.0.0.0 to  
255.255.255.255. Additional rules may be entered in the edit boxes.  
Rule Number: Defines where in the evaluation sequence this rule is to  
be applied.  
Starting and Ending IP Addresses: Define the range over which the rule  
applies.  
Group: Defines which user group is affected by this rule. Built-in groups  
include Admin, All, and Unknown (no group assigned). As additional  
groups are defined in User ManagementUsers  
Group Management, they will appear in the drop-down. A rule can apply  
to only one group at a time.  
Action: Chooses whether this is to be a Drop or Accept rule.  
After a rule has been defined, it needs to go in the correct place in the list.  
Append: Puts the rule at the end of the list. The rule number changes to  
reflect the last position on the list.  
Insert: Puts the rule in the place on the list indicated by the rule number,  
renumbering and moving down the other rules to make room.  
Replace: Deletes the previous rule of that number and replaces it with the  
new rule.  
Delete: Deletes the rule of that number and moves the others up. Note  
that for a Delete, the fields other than the rule number do not need to be  
filled in.  
Authentication Limitation  
Field  
Description  
Enable Screenshot  
Access without  
Authentication  
Select this option when you need to access the snapshot image without  
logging in to the Spider device. If enabled, the screenshot can be read  
directly with http(s)://<spiderIPaddress>/screenshot.jpg. One  
use of this unauthenticated screenshot is to read it from a Google gadget  
Enable Direct KVM  
Console Access without  
Authentication  
Select this option to launch the Remote Console without authentication by  
entering the Spider device's IP address (http(s):/(Spider device IP address)  
in the browser's Address field or type javaws http(s):/(Spider  
device IP addressin the command line. To launch Spider device web  
access type http(s):/(Spider device IP address)/home in the  
browser’s Address field.  
3. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
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Certificate  
The Spider device uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic  
between itself and a connected client. During the connection establishment the Spider device has  
to expose its identity to a client using a cryptographic certificate. Upon leaving the factory this  
certificate and the underlying secret key is the same for all Spider devices and will not match the  
network configuration where it is installed. The certificate’s underlying secret key is also used for  
securing the SSL handshake. Leaving the default certificate unmodified is all right in most  
circumstances and is necessary only if the network facility is vulnerable to man-in-the-middle  
attack.  
It is possible to generate and install a new base64 x.509 certificate that is unique for a particular  
Spider device. The Spider device is able to generate a new cryptographic key and the associated  
Certificate Signing Request (CSR) that needs to be certified by a certification authority (CA).  
To create and install an SSL certificate, perform the following steps.  
1. Click Services > Certificate. The Certificate Signing Request page displays.  
Figure 9-4 Certificate Signing Request Page  
2. Modify the following fields.  
Field  
Description  
Common name  
The network name of the Spider device once it is installed in the user’s  
network (usually the fully qualified domain name). It is identical to the name  
that is used to access the Spider device with a web browser without the  
prefix http://. In case the name given here and the actual network name  
differ, the browser will pop up a security warning when the Spider device is  
accessed using HTTPS.  
Organizational unit  
This field specifies to the department within an organization to which the  
Spider device belongs.  
Organization  
Locality/City  
The name of the organization to which the Spider device belongs.  
The city where the organization is located.  
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Field  
Description  
State/Province  
Country (ISO code)  
The state or province where the organization is located.  
The country where the organization is located. This is the two-letter ISO  
code (e.g., US for the United States).  
Email  
The email address of a contact person responsible for the Spider device and  
its security.  
Challenge password/  
Confirm Challenge  
password  
Certain certification authorities require a challenge password to authorize  
later changes on the certificate (e.g., revocation of the certificate). The  
minimal length of this password is four characters.  
Key length (bits)  
Select the key length from the drop-down menu.  
3. Click Create to initiate the Certificate Signing Request generation. Download the CSR by  
clicking Download. The Download button displays when a certificate is created. Send the  
saved CSR to a CA for certification.  
4. Click Upload to upload the certificate from the client computer to the Spider device. The  
Spider device now has its own certificate used for identifying itself to its clients.  
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Event Log  
The Event Log maintains a list of significant events locally. Alternatively it can use an NFS log file,  
SMTP email, or SNMP to distribute event information on the network. The Spider device monitors  
five classes of events with the logging of each enabled or disabled.  
To configure event log settings, perform the following steps.  
1. Click Services > Event Log. The Event Log page displays.  
Figure 9-5 Event Log Page  
2. Modify the following fields:  
Event Log Targets  
Field  
Description  
List Logging Enabled  
Check this box to use the internal log list of the Spider device. The maximum  
number of entries is 1,000. Every entry that exceeds this limit overrides the  
oldest one. The number of log entries shown on each page may be changed  
in the text box. The internal log list is cleared when power is removed from  
the Spider device, or when you click the Clear button.  
NFS Logging Enabled  
The Spider device can write log information to a file on an NFS server.  
Provide the name of the server, share, and file in the boxes. The NFS share  
will be mounted immediately, and an error message will result if it cannot be  
found.  
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Field  
Description  
SMTP Logging enabled  
With this option, the Spider device is able to send emails to an address given  
by the email address. These emails contain the same description strings as  
the internal log file and the mail subject contains the event class. To use this  
log destination, specify an SMTP Server, the Receiver Email Address, and  
Sender Email Address. Enter the mail server and SMTP port as  
<serverip>:<port>.  
SNMP Logging Enabled  
If selected, the Spider device sends an SNMP trap to a specified destination  
IP address every time a log event occurs. Configure the Destination IP and  
Community. View the SNMP MIB implemented in the Spider device by  
clicking on the Spider device SNMP MIB link.  
Event Log Assignments  
Field  
Description  
Select the event classes for monitoring, local logging, and exportation.  
Event Log Assignments  
3. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
SNMP  
The Spider device has an internal SNMP agent that has various objects accessible in its MIB. It  
also can generate traps based on events. The Spider device permits enabling or disabling the  
SNMP agent, input read and write communities, location information, contact information, and  
viewing the MIB.  
To configure SNMP settings, perform the following steps.  
1. Click Services > SNMP. The SNMP Settings page displays.  
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Figure 9-6 SNMP Settings Page  
2. Modify the following fields.  
Field  
Description  
Enable SNMP Agent  
Click the checkbox to enable the Spider device SNMP agent, and enter the  
system location and the contact name for the system.  
Use SNMPv3  
Select to use SNMPv3 (rather than SNMPv1)and enter the following:  
DES Encryption: Select whether to turn off or enable encryption with  
Data Encryption Standard (DES),  
Read Username: User ID for a user with read-only authority to use to  
access SNMP v3.  
Read Password: Password for a user with read-only authority to use to  
access SNMP v3. Up to 32 characters.  
Write Username: Enter a user ID for users with read-write authority. Up to  
32 characters.  
Write Password: Enter a password for the user with read-write authority  
to use to access SNMP v3. Up to 20 characters.  
Use SNMPv1  
Select to use SNMPv1 (rather than SNMPv3) and enter the following:  
Read Community: Enter the SNMP read community name. The default is  
public.  
Write Community: Enter the SNMP write community name. The default  
is private.  
3. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
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9: Services  
KVM Search  
The KVM Search option enables you to view the properties of other Spider devices on the  
network. The following items display:  
IP address  
Hostname  
Direct KVM  
Preview  
Terminal  
SSH  
Telnet  
MAC Address  
Model  
Version  
Description  
Note: The information shown on the web interface represents a snapshot in time. To  
see the most recent data, click Refresh.  
To view a KVM search, perform the following steps.  
1. Click Services > KVM Search. The search results display.  
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9: Services  
Figure 9-7 KVM Search Page  
Power Management  
The Power Management option enables you to manage the properties of the power system. It  
enables the monitoring of the Power Control Unit (PCU) that only applies to the SpiderDuo, and  
the sending of Wake-On-LAN (WOL) messages to a computer that has WOL enabled.  
To view the Power Management page, perform the following steps.  
1. Click Services > Power Management. The Power Management page displays.  
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Figure 9-8 Power Management Page  
The Power Management web page contains two sections as displayed in Figure 9-8. The upper  
portion displays information about the SpiderDuo PCU. The PCU only applies to the SpiderDuo.  
The WOL applies to both the Spider and SpiderDuo devices.  
SpiderDuo Power Control Unit  
The SpiderDuo Power Control Unit section of the web page contains the power and PCU status.  
You can also enable or disable the PCU which requires a reboot.  
To enable the PCU, perform the following steps.  
1. Click Enable. A warning displays requesting that you confirm.  
2. Click Confirm Enable. The message that the enable was successful.  
3. Reboot for the change to take effect.  
Wake-On LAN  
Wake-On-LAN (WOL, sometimes WoL) is an Ethernet computer networking standard that allows a  
computer to be turned on or woken up remotely by a network message sent usually by a program  
executed on another computer on the network.  
The WOL requests get generated and sent to a single machine or group of devices. If a single  
machine is selected (via the first radio button), the MAC address for the selected device must be  
supplied. If no password is needed, the password field maybe left blank.  
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If the second radio button is selected, the WOL message may be sent to any number of devices  
identified by a Device Name, IP Address (optional), or MAC address (entered into the respective  
text boxes). If no password is needed, this field should be left blank.  
WOL support is implemented on the motherboard of a computer and the network interface and is  
not dependent on the operating system running on the hardware, although the operating system  
can sometimes control the WOL behavior. Refer to your motherboard and operating system user  
guide for configuration information.  
Enable WOL  
To enable WOL, perform the following steps.  
1. Enter the MAC address and password in the Send to the MAC address below field.  
1. Click Wake Up.  
Or  
2. Enter the device name, IP address, MAC address, and password in the Send to the  
following devices field.  
3. Click Add More Entries if required. Repeat Step 2 for each additional entry.  
4. Click Wake Up.  
Remove Entries, Reset to Defaults, or Reset  
To remove an entry from the Send to the following devices table, clear the Device Name field  
and click Save.  
To reset to defaults, click Reset to Defaults.  
To reset, click Reset.  
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10: Maintenance  
This chapter describes various maintenance activities of an administrator. These include viewing  
status, backing up and restoring configuration files, updating firmware, viewing the event log, and  
resetting the unit. It contains the following sections:  
Device Status  
The Device Status page contains a table with information about the Spider device’s hardware and  
firmware. This information is useful if technical support is required.  
To view device information, perform the following steps.  
1. Click Maintenance > Device Status. The Device Status page displays.  
Figure 10-1 Device Status Page  
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2. View or modify the following fields.  
Table 10-2 Device Status Settings  
Field  
Description  
Device Information  
Displays the product name, serial number, board ID, device IP address,  
device MAC address, firmware version, firmware build number, firmware  
description, hardware, and Kira chip revision.  
Connected Users  
System Identifier  
Displays the user name and IP address of the active connection. It also  
displays whether the user is connected to the Remote Console, and if so,  
whether exclusive access mode is activated.  
Check the box to turn the ID indicator on and off. Each Spider device has an  
orange LED that can be lit by remote control. By default the LED is off, and  
when you clear the checkbox, the LED gets turned on.  
USB Status  
Displays the USB speed, keyboard, mouse, and mass storage status.  
3. Do one of the following:  
a. Click Save to save settings.  
b. Click Reset to Defaults to restore system defaults.  
c. Click Reset to restore original settings.  
Configuration  
In the Configuration page, you can specify the backup, preserve Network Basic settings, and  
restore the computer or Spider device configuration.  
To view the configuration parameters, perform the following steps.  
1. Click Maintenance > Config/Factory Defaults. The following page displays.  
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Figure 10-3 Configuration Page  
2. Edit the following fields.  
Field Description  
Configuration Backup  
To back up all settings to a file on the client system, click the Backup and  
save to your computer radio button. To save to a Spider device, click the  
Backup and save to Spider device radio button. Then, click Backup.  
Warning:  
Execution of the Backup and save to Spider device option  
overwrites the backup file.  
Configuration Restore  
To return the Spider device settings to a previously saved configuration:  
Click the Restore from Config File on Spider device radio button or  
Upload and restore from config file saved on your computer radio  
button. You can then browse to and select the saved configuration file.  
In the Preserve Following Settings: field, click Network Basic. Click  
the Network Basic checkbox to preserve the current network basic  
settings on the Network Settings page and import only the remaining  
settings from the configuration file.  
Click the Upload button. If you select this option, the Spider device  
reboots after you apply the update.  
Warning:  
Execution of Upload function overwrites the current  
configuration settings with the selected configuration file settings and  
reboots the host.  
Factory Defaults  
To preserve the factory defaults, click the Network Basic checkbox. Then  
click the Restore button.  
Warning:  
Execution of this option restores the current configuration  
settings to the factory default settings and reboots the host.  
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Update Firmware  
Many of the functions and features of the Spider device are implemented in firmware and capable  
of field upgrades. The latest firmware may be found at www.lantronix.com. The firmware file, when  
uncompressed, is approximately 4 Mbytes in size and has a .bin suffix.  
Upon updating firmware, the Spider device resets itself. After the reset, the login page displays (if  
not, manually return to the login page).  
To update Spider device firmware, perform the following steps.  
1. Download the firmware file to the client system local drive or an accessible network drive.  
2. Click Maintenance > Update Firmware. The Firmware Update page displays.  
Figure 10-4 Update Firmware Page  
3. Click Browse. In the pop-up window, navigate and locate the firmware file.  
4. Click Upload to copy the file into the Spider device’s local memory. When uploaded correctly,  
the Firmware Upload window displays the version number of the new firmware. Click the  
Update button to replace the old with the new, or to cancel the operation, click the Discard  
button. Do not interrupt power to the Spider device during the update process.  
View Event Log  
To view the current event log, perform the following steps.  
1. Click Maintenance > Event Log. The Event Log page displays.  
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Figure 10-5 Event Log Page  
2. Navigate between logs by clicking Prev and Next.  
Unit Reset  
In general, the Spider device requires a reset when implementing a firmware update. In the event  
of an abnormal operation, a number of subsystems may be reset without resetting the entire  
Spider device.  
To reset the Spider device, perform the following steps.  
1. Log into the Spider device as sysadmin.  
2. Click Maintenance > Unit Reset. The following page displays.  
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Figure 10-6 Unit Reset Page  
3. Click the Reset button for Reset Keyboard/Mouse (PS/2), Reset USB, or Reset Video  
Engine to clear and reset the subsystem. Resetting subsystems does not terminate  
connected users.  
Note: Reset USB displays only on the SpiderDuo device.  
4. To perform a complete reset, click Reset Device. A prompt requesting confirmation displays.  
A complete reset closes all user connections and performs a full reboot.  
iGoogle Gadgets  
You can create an iGoogle gadget that enables you to view and access multiple Spider devices on  
one web page. You access a snapshot of each of the Spider device's Remote Console without  
logging in to the Spider device.  
Technically, the number of Spider devices that can be viewed and accessed on one web page is  
unlimited. It is important to note that the more Spider devices that are added, the slower the  
response time will be.  
Anyone with a Google email account (gmail.com) can create an iGoogle gadget for viewing web  
pages. There are two types of iGoogle gadgets: public gadgets and private gadgets. When you  
submit a gadget’s XML code to Google, it becomes part of the iGoogle public gadgets, which are  
listed for import on iGoogle web pages. When a gadget’s XML code is stored on a private server,  
the gadget stays private and is usable only by users who are aware of its location.  
To use iGoogle gadget to manage multiple Spider devices, perform the following steps.  
1. Click Services > Security.  
2. In the Authentication Limitation section, select the Enable Screenshot Access without  
Authentication check box.  
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3. Edit a file similar to the example below and save it with extension "xml." This example  
assumes the file is saved as spider1.xml. The sample code displays a snapshot and refreshes  
the image every minute. Also, clicking the snapshot opens the remote console program or  
spider web page, depending on your settings.  
<?xml version="1.0" encoding="UTF-8" ?>  
<Module>  
<ModulePrefs title="Spider device Preview (Your Spider device IP  
Address)" height="240" scaling="false" />  
<Content type="html">  
<![CDATA[  
<center>  
<div>  
<img id="sp_img" src="http://(your Spider device IP address)/  
screenshot.jpg" border="0" width="320" height="240"  
onclick="window.open('https://(your Spider device IP address)/');" />  
</div>  
<script>  
var c = 0  
var t  
function updateSpiderSnapshot()  
{
document.getElementById('sp_img').src = "http://(your Spider device IP  
address)/screenshot.jpg?rnum=" + c;  
c = c + 1  
t = setTimeout("updateSpiderSnapshot()", 60000) // 60 sec  
}
updateSpiderSnapshot();  
</script>  
]]>  
</Content>  
</Module>  
4. Upload the edited xml file (spider1.xml)to a web server that is accessible over the Internet.  
5. Enter the URL http://www.google.com/ig.  
6. Log in to your iGoogle account.  
7. Click Add Stuff.  
8. Click Add feed or gadget.  
9. Enter http://(your internet web server IP address)/spider1.xml and click Add.  
10. In response to a Google pop-up a warning, click OK.  
11. Click Back to homepage. You should see an iGoogle gadget similar to Figure 10-7.  
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10: Maintenance  
Figure 10-7 iGoogle Gadget Page  
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11: Command Reference  
This chapter lists and describes the command line interface (CLI) syntax and contains the  
following sections:  
User Commands  
Command Syntax  
Commands have the following format: <action> <category> <parameter(s)> where <action> is set,  
show, connect, diag, admin, or logout. <category> is a group of related parameters you want to  
configure or view. Examples are device, group, user, and network. <parameter(s)> is one or more  
name-value pairs in one of the following formats:  
<parameter name> <aa | bb>—Specify one of the values (aa or bb) separated by a vertical  
line ( | ). The values are all lowercase and must be entered exactly as shown. Bold indicates a  
default value.  
<parameter name> <Value>—Specify an appropriate value, for example, a device group  
name. This User Guide shows parameter values in mixed case to indicate they are case  
sensitive. For example, if you saved a device group name in mixed case, you must enter it in  
mixed case; if you saved it in lowercase, you must enter it in lowercase.  
Square brackets [ ]—Indicate optional parameters.  
Table 11-1 Action and Category  
Action  
set  
Category  
datetime | device | group | history | network | oem | power | security | serial | sshkey | user  
show  
datetime | device | group | history | network | oem | power | security | serial | sshkey |  
sysconfig | user  
connect  
diag  
serial | wakeonlan  
ping | ping6  
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11: Command Reference  
Table 11-1 Action and Category (continued)  
Action  
usbhost  
admin  
Category  
disk  
config | reboot | version  
Terminates CLI session  
logout  
Command Help  
For general command help, type: help  
For more information about a specific command, type helpfollowed by the command, for  
example:  
help set network  
OR  
type ?after the command:  
set network ?  
Tips  
Type enough characters to identify the action, category, or parameter name uniquely. For  
parameter values, type the entire value. For example, set network port 1 state static ipaddr  
122.3.10.1 mask 255.255.0.0 can be shortened to se net po 1 st static ip 122.3.10.1 ma  
255.255.0.0.  
Use the Tab key to automatically complete action, category, or parameter names. Type a partial  
name and press Tab to complete the name if only one is possible, or to display the possible  
names if more than one is possible.  
Should you make a mistake while typing, backspace by pressing the Backspace key or the Delete  
key, depending on how you accessed the interface. Both keys work if you use VT100 emulation in  
your terminal access program when connecting to the console port. Use the left and right arrow  
keys to move within a command.  
Use the up and down arrows to scroll through previously entered commands. If desired, select  
one and edit it. You can scroll through up to 100 previous commands entered in the session.  
When the number of lines displayed by a command exceeds the size of the window (the default is  
20), the "Type more to see the next page" message displays. To display the next  
page, type more and press Enter. You can override the number of lines (or disable the feature  
altogether) with the set cli command.  
To clear an IP address, type 0.0.0.0.  
Configuration Commands  
admin config  
Syntax  
admin config factorydefaults [preserveconfig <Config Params to  
Preserve>]  
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Parameters  
<Config Params to Preserve> is a comma separated list of current configuration parameters to  
retain after the config restore or factorydefaults: nt - Network Basic vp.  
Description  
Restores the Spider configuration and device database settings to factory defaults.  
Note: The unit reboots after this command. All current settings are lost.  
admin config show  
Syntax  
admin config show  
Parameters  
None  
Description  
Shows the current configuration.  
admin config save  
Syntax  
admin config save  
Parameters  
None  
Description  
Saves the current configuration.  
Note: Each time you use the admin config save command, the existing “config_save” file  
is overwritten.  
admin config restore  
Syntax  
admin config restore  
Parameters  
None  
Description  
Restores a saved configuration.  
Note: A reboot automatically occurs after this command.  
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Connect Commands  
connect serial  
Syntax  
connect serial  
Description  
Connects the Spider device to a device serial port.  
Note: To connect to a serial port, put the serial port in passthrough mode on the web interface.  
ESC exit  
Syntax  
ESC exit  
Description  
Available only when connected to a serial port.  
SSH Key Commands  
set sshkey delete  
Syntax  
set sshkey delete keyuser <SSH Key User> keyhost <SSH Key Host>  
Description  
Deletes an imported SSH key.  
Examples  
To delete an imported SSH public key on host -pipe for the sysadmin user, enter the following CLI:  
set sshkey delete keyuser sysadmin keyhost -pipe  
set sshkey import  
Syntax  
set sshkey import <copypaste> format <openssl> keyuser <SSH Key User>  
keyhost <SSH Key Host>  
Description  
Imports public SSH key (OpenSSH format)  
Examples  
To import a public key in OpenSSL format on host -pipe for the sysadmin user, enter the following  
CLI:  
set sshkey import copypaste format openssl keyuser sysadmin keyhost  
-pipe  
Note: RSA keys must be 1024 bits  
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11: Command Reference  
show sshkey import  
Syntax  
show sshkey import <one or more parameters>  
Parameters  
[keyuser <SSH Key User>]  
[keyhost <SSH Key IP Address or Name>]  
[viewkey <enable|disable>]  
Description  
Displays imported SSH keys.  
Examples  
To display all imported SSH public keys with content of keys, enter the following CLI:  
show sshkey viewkey enable  
To displays an imported SSH public key on host -pipe for the sysadmin user, enter the following  
CLI:  
show sshkey keyuser sysadmin keyhost -pipe  
History Commands  
set history clear  
Syntax  
set history clear  
Description  
Clears the CLI command history.  
show history  
Syntax  
show history  
Description  
Displays the 100 most recent CLI commands.  
Network Commands  
set network gateway  
Note: The set network gatewaycommand is deprecated with this release. See set  
network basic.  
set network  
Syntax  
set network basic <parameters>  
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Parameters  
dns1 <IP Address>  
dns2 <IP Address>  
gateway <IP Address>  
hostname <Host Name>  
ipaddr <IP Address>  
ipv6 <enable/disable>  
ipv6addr <IPv6 Address/Prefix>  
mask <Mask>  
state <dhcp|bootp|static>  
Note:  
To clear IPV4 addresses, set ipv4 address to “0.0.0.0”.To clear IPV6 address,  
set ipv6 address to “::” or “::/128”.  
set network misc  
Syntax  
set network misc <parameters>  
Parameters  
bwlimit <8-10000 kbit/s>  
httpsports <TCP Port>  
httpport <TCP Port>  
proxy <enable/disable>  
proxyhost <IP Address>  
proxyport <TCP Port>  
telnet <enable/disable>  
telnetport <TCP Port>  
setupprotocol<enable/disable>  
ssh <enable/disable>  
sshport <TCP Port>  
Description  
Sets miscellaneous network parameters.  
set network interface  
set network interface <parameters>  
Parameters  
mode <auto|10mbit-half|100mbit-half|10mbit-full|100mbit-full>  
Description  
Sets network interface modes.  
show network all  
Syntax  
show network all  
Description  
Displays all network settings.  
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show network basic  
Syntax  
show network basic  
Description  
Displays basic network parameters.  
show network misc  
Syntax  
show network misc  
Description  
Displays network miscellaneous parameters.  
show network interface  
Syntax  
show network interface  
Description  
Displays network interfaces.  
show network all  
Syntax  
show network all  
Description  
Displays all network settings.  
Version Command  
admin version  
Syntax  
admin version  
Description  
Displays firmware version information.  
Date/Time Command  
set datetime  
Syntax  
set datetime <one parameter>  
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Parameters  
date <MMDDYYhhmm[ss]>  
utcoffset <offset string>  
Notes:  
MMDDYYhhmm[ss] can be:  
-
-
-
-
-
-
MM is 1-12  
DD is 1-31  
YY is 00-99  
hh is 0-23  
mm is 0-59  
ss is 0-59  
Offset string can be:  
-
-
-11h, -10h, -9h, -8h, -7h, -6h, -5h, -4h, -3h, -2h, -1h  
+/-0h, +1h, +2h, +3h, +4h, +5h, +6h, +7h, +8h, +9h, +10h, +11h, +12h  
Note: Select only one offset as shown above.  
Description  
Sets the date and time or UTC offset.  
show datetime  
Syntax  
show datetime  
Description  
Shows the date/time and UTC offset.  
User Commands  
set user  
Syntax  
set user add|edit <User Login> [<parameters>]  
Parameters  
[email <Email Address>]  
[fullname <Full Name>]  
[group <Group Name|default|Admin|None>]  
[mobile <Phone Number>]  
Note: The group 'default' (Unknown) and 'Admin' and are built-in groups. The group  
'None' indicates that user is created without defining a group, and permissions will be  
assigned specifically to the user. A user will be assigned 'default' group by omitting group  
parameter when creating a new user.  
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Description  
Sets user login, email address, group, and mobile phone number.  
set user delete  
Syntax  
set user delete <User Login>  
Description  
Deletes a user login.  
set user password  
Syntax  
set user password <User Login>  
Description  
Sets user password.  
show user name  
Syntax  
show user name [user <User Login>]  
Description  
Displays user names.  
show user  
Syntax  
show user [index <Index Number>]  
Description  
Displays index numbers.  
User Group Commands  
set group  
Syntax  
set group add|edit <Group Name> [<parameters>]  
Parameters  
permissions <Permission List>  
Description  
Configures user groups. See Group Permissions on page 118 for information about permissions.  
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set group delete  
Syntax  
set group delete <Group Name>  
Description  
Deletes user groups.  
show group name  
Syntax  
show group [name <Group Name>]  
Description  
Displays group names.  
show group index  
Syntax  
show group [index <Index Number>]  
Description  
Displays group indexes.  
Note: [Group of 'None (username)'] indicates that user was created without defining a  
group, and permissions will be assigned specifically to the user. In order to specify a  
group of this type "None", use '@username' as the name parameter.  
Security Commands  
set security  
Syntax  
set security <one or more parameters>  
Parameters  
[forcehttps <enable|disable>]  
[singlelogin <enable|disable>]  
[kvmencryption <off/try/force>]  
[screenshot <enable|disable>]  
[directkvm <enable|disable>]  
Description  
Sets security parameters.  
show security  
Syntax  
show security  
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Description  
Displays security parameters.  
Sysconfig Commands  
show sysconfig  
Syntax  
show sysconfig  
Description  
Displays a report of parameters with firmware version, serial number, basic network settings,  
security settings, user/group information, and basic system settings.device  
Device Commands  
set device  
Syntax  
set device add | edit <Device Name> macaddress <MAC Address> [parameters]  
Parameters  
ipaddress <IP Address>  
password <Password>  
Note: MAC address must be in hex form: XX:XX:XX:XX:XX:XX.  
Description  
Configures devices.  
set device delete  
Syntax  
set device delete <Device Name>  
Description  
Deletes a device.  
show device  
Syntax  
show device  
Description  
Displays devices.  
show device all  
Syntax  
show device all  
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Description  
Displays all devices.  
show device name  
Syntax  
show device name  
Description  
Displays device names.  
OEM Customization Commands  
set oem  
Syntax  
set oem <one or more parameters>  
Parameters  
[product <Product Name>]  
[company <Company Name>]  
[copyright <Copyright>]  
[url <URL>]  
[title <Title>]  
Examples  
To set the product name as MyKVM and the company name as MyCompany, enter the following  
CLI:  
set oem product MyKVM company MyCompany  
Description  
Sets product/company specific information on the web interface.  
show oem  
Syntax  
show oem  
Description  
Displays OEM settings.  
Power Commands  
set power <parameters>  
Syntax  
set power <parameters>  
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Parameters  
[state <on/off>]  
Description  
Sets PCU parameters.  
show power  
Syntax  
show power  
Description  
Displays PCU status and settings.  
Serial Port Commands  
set serial mode  
Syntax  
set serial mode passthrough | config [<parameters>]  
Parameters  
[baud <300-115200>]  
[databits <7|8>]  
[stopbits <1|2>]  
[parity <none|odd|even>]  
[flowcontrol <none|xon/xoff|rts/cts>]  
Description  
Set serial port parameters for each mode.  
show serial  
Syntax  
show serial  
Description  
Displays serial port settings.  
WOL (Wake on LAN) Commands  
connect wakeonlan device  
Syntax  
connect wakeonlan device [Device Name]  
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Description  
Sends a WOL packet to a specified device.  
connect wakeonlan macaddr  
Syntax  
connect wakeonlan macaddr [MAC Address] [password <Password>]  
Note: MAC address must be in hex format: 'XX:XX:XX:XX:XX:XX'  
Description  
Sends a WOL packet to specified MAC address.  
USB Host Disk Commands  
Note: The following USB Host Disk commands are available for the SpiderDuo device  
only.  
usbhost disk mount drive  
Syntax  
usbhost disk mount drive  
Description  
Mounts a USB thumb drive to use as a storage device. The USB thumb drive must be formatted  
with an fat filesystem and drive must support USB high speed mode.  
usbhost disk unmount drive  
Syntax  
usbhost disk unmount drive  
Description  
Unmounts the USB thumb drive.  
usbhost disk dir drive  
Syntax  
usbhost disk dir drive  
Description  
Displays a directory listing of a USB thumb drive.  
usbhost disk dump  
Syntax  
usbhost disk dump <Filename>  
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Description  
Dumps the first 256 lines or 1M bytes of the specified file content of a USB thumb drive.  
Reboot Commands  
admin reboot  
Syntax  
admin reboot  
Description  
Immediately terminates all connections and reboots the device.  
Diagnostic Commands  
diag ping  
Syntax  
diag ping <IPV4 Address> | ping6 <IPV6 Address>  
Description  
Verifies if the Spider or SpiderDuo device can reach a host over the network.  
Group Permissions  
For group permissions, each user is a member of a group, and has a set of permissions  
associated with the group. The group permissions are defined by permissions parameters.  
A <Permission List> is a comma-separated list of user rights to be added to or removed from the  
group current permissions. Precede the two-letter acronym with a '-' to remove a user right. For  
example, 'nt,dt,-ka' adds Networking and Date/Time rights and removes KVM Console Access  
rights. See the following list:  
br: Board Resetdk  
dk: Direct KVM  
dt: Date/Time Settings  
fc: Firmware/Config Management  
gp: Group Permissions  
ka: KVM Console Access  
ke: KVM Settings(Encoding)  
kx: KVM Settings(Exclusive Access)  
kh: KVM Settings(Hotkeys)  
km: KVM Settings(Monitor Mode)  
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kt: KVM Settings(Type/Deployment)  
ks: Keyboard/Mouse Settings  
ld: LDAP Settings  
ns: Network Settings  
pc: Change Password  
po: Power Control  
sn: SNMP Settings  
sa: SSH/Telnet Access  
sm: SSL Certificate Management  
sl: Security/Log/Authentication  
ss: Serial Settings  
us: USB Settings  
um: User/Group Management  
vs: Video Settings  
va: Video Settings(Advanced)  
vu: Virtual Media UpLoad  
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Appendix A: Troubleshooting  
No connection can be established to the Spider device.  
Check cabling. Are both USB cables or all of the USB and PS/2 cables plugged in? Are both Pwr  
LEDs lit? Is the Ethernet cable plugged in, and the Link light lit? Is there Activity?  
Have a look on your network. Verify your network configuration (IP address, router). Send a ping  
request to the Spider device to find out whether the Spider device is reachable via the network.  
Establish a direct connection between the Spider device and the client. If you use a firewall then  
check the appropriate port for accepting connections. The TCP ports 80 (for HTTP) and 443 (for  
both HTTPS and RFB) have to be open (the server providing the firewall has to accept incoming  
TCP connections on these ports). You may restrict these connections to the IP addresses used by  
the Spider device and your client.  
Login on the Spider device fails.  
Verify both your user login and your password. By default, the user sysadmin has the password  
PASS. Ensure the web browser is configured to accept cookies.  
The Remote Console window of the Spider device does not open.  
A firewall may prevent access to the Remote Console (TCP port 443). If there is a proxy server  
between the Spider device and your host, then you may not be able to transfer the video data  
using RFB. Check the settings of the Spider device and choose a different server port used for  
RFB transfer. A Java Runtime Environment may not be installed, or may be disabled.  
The video quality is bad or the picture is grainy.  
Enter the Remote Console and click the Auto Adjust button to adjust the Spider device’s video  
input parameters to the correct values.  
Special key combinations (e.g., ALT+F2, ALT+F3) are intercepted by the client system and  
not transmitted to the remote computer.  
You have to define a Button Key. This can be done in the Remote Console settings. Alternatively,  
use the soft keyboard feature.  
The Spider device web pages are not displayed correctly.  
Check your browser’s cache settings. Ensure the cache settings are not set to “do not check for  
newer pages." Otherwise the web pages may be loaded from your browser cache and not from the  
Spider device.  
Every time I open a dialog box with some buttons, the mouse pointers are not synchronous  
anymore.  
Disable the setting Automatically move mouse pointer to the default button of dialog boxes  
in the mouse settings of your operating system.  
The Remote Console does not open with Opera in Linux.  
Some versions of Opera do not grant enough permission if the signature of the applet cannot be  
verified. To solve the problem, add the lines grantcodeBase "nn.pp.rc.RemoteConsoleApplet"  
{permission java.lang.RuntimePermission "accessClassInPackage.sun.*"; to the java policy  
file of opera (e.g., /usr/share/opera/java/opera.policy).  
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Appendix A: Troubleshooting  
I forgot my password. How can I reset the Spider device to factory defaults?  
Use the serial interface with a terminal emulator program set to 9600 or 115200, 8 bit characters,  
No parity, 1 Stop bit, and No flow control. Within 2 seconds of booting the Spider device, press the  
Esc key a few times to get a =>prompt. Type defaults at the => prompt.  
If you can't get the => prompt after several tries at 9600, try 115200. Earlier firmware sets the  
serial console port to 115200 by default.  
Cannot upload the signed SSL certificate in MacOS X.  
If an “internal error” occurs while uploading the signed certificate either changes the extension of  
the file to .txt or adds a file helper using the Internet Explorer preferences for this type of file. Make  
sure that the encoding is set to “plain text” and the checkbox “use for outgoing” is set. As an  
alternative, you may also use a Mozilla based browser (Mozilla, FireFox).  
If you cannot get into the BIOS of your system or you cannot boot your system using  
Virtual Media, try some of the following:  
If you have a PS/2 model Spider device:  
1. Under Interfaces:Keyboard/Mouse – Check the Force USB Full Speed Mode box.  
2. Under Interfaces:Keyboard/Mouse – Set the Host Interface to PS/2  
3. If your system only has USB and no PS/2, do the above and use a PS/2 to USB adapter  
If you have a USB model Spider device, in Interfaces:Keyboard/Mouse, check the Force USB  
Full Speed Mode box.  
If the key used to enter BIOS setup or the boot menu on your PC is intercepted by your client OS,  
add a Virtual Key under Interfaces:KVM Console Settings.  
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Appendix B: Virtual Media Example  
Goal  
In this example, the goal is to put a rescue CD (a CD used to boot a PC when the hard-disk  
corruption prevents OS boot) on PC#3 so that the rescue CD can be used by any Spider devices  
on the network.  
Figure B-1 Virtual Media  
In this example, PC#2 cannot boot from its hard disk, so the user wants to use the rescue CD to  
boot the PC. We assume PC#2 can boot from external USB device.  
Step 1 – Prepare the VM Server  
1. Use any CD-copy application to create an ISO image of the rescue CD, and call this ISO  
image file boot.iso.  
2. On PC#3 (Windows XP in this example), put the ISO file in a Windows folder – file boot.iso  
in folder aaaas shown in the diagram below.  
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Appendix B: Virtual Media Example  
Figure B-2 Windows Browser  
3. Right-click the folder aaaand select the “sharing” menu. The default name is the folder name  
but changed to share_some_folderas shown in the diagram below.  
Figure B-3 Firewall Properties Window  
Now, the file boot.isocan be used from a Spider device. The file can be left there permanently,  
and when a PC/server crashes and cannot boot, the combination of this file and the Spider device  
will be used to boot the PC/server.  
Step 2 – Enable Virtual Media  
In this example, PC#2 does not respond, and rebooting does not cure the problem. PC#2 has  
Spider device#2 attached.  
1. On any PC (call this the client PC), bring up a browser, browse to Spider device#2, and log in.  
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Appendix B: Virtual Media Example  
2. Go to the Virtual Media page and complete the fields in the Image on Windows Share section  
of the page as shown in the diagram below.  
Figure B-4 Virtual Media Page  
3. Click Set, and see that the Virtual Media Active Image section now contains data as shown  
in the diagram below.  
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Appendix B: Virtual Media Example  
Figure B-5 Virtual Media Active Image  
Step 3 – Use the Virtual Media  
1. PC#2 shown in the diagram below is a Linux PC.  
Figure B-6 Linux PC Window  
2. Once Step 1 is done, PC#2 will detect a new USB CD drive connected to its USB as shown in  
the diagram below. The CD is shown below as Fedora Corebecause that is the volume  
name of the rescue CD (boot.iso is the ISO image of this CD).  
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Appendix B: Virtual Media Example  
Figure B-7 Linux PC Window and USB CD  
3. You should be able to boot from the external USB device (boot.iso) on PC#2. Make sure that  
you set BIOS to boot from the USB device.  
Note: Some systems may not support USB boot.  
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Appendix C: Supported Resolutions and Refresh  
Rates  
The table below lists the supported resolution and refresh rates for video.  
Table C-1 Supported Video Resolutions and Refresh Rates  
Resolution (x,y)  
640x340  
Refresh Rates (Hz)  
70, 85  
640x400  
56, 85  
640x480  
60, 67, 72, 75, 85  
720x400  
70, 85  
800x600  
56, 60, 70, 72, 75, 85  
832x624  
75  
1024x768  
1152x864  
1152x870  
1152x900  
1280x960  
1280x1024  
1600x1200  
60, 70, 72, 75, 85  
75  
75  
66, 76  
60  
60  
60  
Note: The 1600 x 1200 resolution and 60 Hz refresh  
rate is supported by the SpiderDuo device without  
conditions. If a Spider device hardware is revision G22,  
G23, E21 or higher, it will also support up to 1600 x  
1200 at 60 Hz. If the Spider device hardware is an  
earlier revision, it will only support up to 1280 x 1024 at  
60 Hz. The hardware revision number can be located  
on the Spider device Product Information Label shown  
in Figure 2-8.  
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Appendix D: Mounting Bracket Kit  
A versatile mounting bracket and screws are supplied to assist in easily installing and mounting a  
single Spider or SpiderDuo device into a server rack in various orientations (e.g., horizontal or  
vertical). The kit number is 083-015-R.  
Figure D-1 Mounting Bracket and Screws  
The kit includes:  
One (1) 4.0” x 1-3/4” x 1/4” bracket  
Two (2) 1/2” long, 10-32 stainless steel Phillips-head screws  
Once the mounting bracket is installed in the rack, the Spider or SpiderDuo device can be  
easily and securely attached to the elevated mounting posts and easily removed if necessary.  
To install the mounting bracket and Spider device into a server rack, perform the following steps.  
1. Mount the bracket with a Phillips screwdriver.  
Figure D-2 Attaching the Mounting Bracket  
2. Attach the Spider or SpiderDuo device to the bracket mounting posts.  
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Appendix D: Mounting Bracket Kit  
Figure D-3 Attaching the Device to the Mounting Bracket  
3. Connect the cables and the Spider or SpiderDuo device is ready to use!  
Figure D-4 Connecting the Cables  
Table D-5 Lantronix Part Number  
Lantronix  
Description  
Part Number  
083-015-R  
Mounting Bracket Kit for Spider device  
The bracket kit is included in the box with the Spider or SpiderDuo device that ship with v2.0  
firmware and later. For earlier shipments, the mounting kit is sold separately. For additional  
information contact Lantronix Sales at 800-422-7055, or for technical questions contact Lantronix  
Technical Support at http://www.lantronix.com/support.  
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Appendix E: PCU Safety Information  
Please follow the safety precautions described below when installing and operating the PCU.  
Cover  
Do not remove the cover of the PCU. There are no user-serviceable parts inside. Opening or  
removing the cover may expose you to dangerous voltage that could cause fire or electric  
shock.  
Refer all servicing to Lantronix.  
Power Plug  
When disconnecting the power cable from the socket, pull on the plug, not the cord.  
Always connect the power cord to a properly wired and grounded power source. Do not use  
adapter plugs or remove the grounding prong from the cord.  
Only use a power cord with a voltage and current rating greater than the voltage and current  
rating marked on the unit.  
Install the unit near an AC outlet that is easily accessible.  
Always connect any equipment used with the product to properly wired and grounded power  
sources.  
To help protect the product from sudden, transient increases and decreases in electrical  
power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS)  
connected between the AC power source and PCU.  
Do not connect or disconnect this product during an electrical storm.  
Input Supply  
Check nameplate ratings to assure there is no overloading of supply circuits that could affect  
overcurrent protection and supply wiring.  
Warning: To avoid electrical shock always disconnect the AC power cords to the  
PCU before servicing.  
Grounding  
Maintain reliable grounding of this product.  
Pay particular attention to supply connections when connecting to power strips, rather than  
directly to the branch circuit.  
Fuses  
For protection against fire, replace the power-input-module fuse with the same type and rating.  
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Appendix F: Technical Support  
If you are unable to resolve an issue using the information in this documentation, contact the  
following resources.  
Technical Support US  
Check our online knowledge base or send a question to Technical Support at  
Phone: (800) 422-7044  
(949) 453-7198  
Technical Support Europe, Middle East, Africa  
Phone: +33 1 39 30 41 72  
Email: mailto:[email protected] or mailto:[email protected]  
Firmware downloads, FAQs, and the most up-to-date documentation are available at  
When you report a problem, please provide the following information:  
Your name, and your company name, address, and phone number  
Lantronix model number  
Lantronix serial number  
Firmware version  
Description of the problem  
Target computer interface (PS/2 or USB) and video format  
Status of the unit when the problem occurred (please try to include information on user and  
network activity at the time of the problem)  
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Appendix G: Compliance  
The following meet the ISO/IEC Guide 17050-1, 17050-2 and EN 45014 compliances.  
Manufacturer Name & Address  
Lantronix, Inc.  
167 Technology, Irvine, CA 92618 USA  
Declares that the following product:  
Product Name: Lantronix® Spider™  
Conforms to the following standards or other normative documents:  
UL/CUL (CSA-22.2 No. 60950-1-03 / UL-60950-1)  
CE - IEC 60950-1  
C-Tick  
FCC Part 15, Equipment Class A  
VCCI V-3/2006.04 Class A  
AS/NZS CISPR 22: 2006 Class A  
EN55022:1998 +A1:2000 +A2:2003 Class A  
EN61000-3-2: 2000 +A2: 2005 Class A  
EN61000-3-3: 1995 +A1: 2001  
EN55024: 1998 +A1:2001 +A2:2003  
Pb-free components  
Warning: This is a class A product. In a domestic environment this product may  
cause radio interference in which case the user may be required to take  
adequate measures.  
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Appendix G: Compliance  
RoHS Notice  
All Lantronix products in the following families are China RoHS-compliant and free of the following hazardous  
substances and elements:  
Lead (Pb)  
Mercury (Hg)  
Polybrominated biphenyls (PBB)  
Cadmium (Cd)  
Product Family Name  
Hexavalent Chromium (Cr (VI))  
Toxic or hazardous Substances and Elements  
Polybrominated diphenyl ethers (PBDE)  
Lead  
(Pb)  
Mercury  
(Hg)  
Cadmium  
(Cd)  
Hexavalent  
Chromium (Cr  
(VI))  
Polybrominated  
biphenyls (PBB)  
Polybrominated diphenyl ethers  
(PBDE)  
UDS1100 and 2100  
0
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EDS  
MSS100  
IntelliBox  
XPress DR & XPress-DR+  
SecureBox 1101 & 2101  
WiBox  
UBox  
MatchPort  
SLC  
XPort  
WiPort  
SLB  
SLP  
SCS  
Spider  
DSC  
O: toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit  
requirement in SJ/T11363-2006.  
X: toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is  
above the limit requirement in SJ/T11363-2006.  
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