5big Storage Server
DESIGN BY NEIL POULTON
Quick Start Guide
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Table of Contents
1. Introduction 4
1.1. Health and Safety Precautions.................................................................. 4
1.2. General Use Precautions ......................................................................... 4
1.3 Box Content............................................................................................ 5
1.4. Windows Storage Server 2008................................................................. 5
1.5. Network Connection and Names............................................................. 5
1.5.1. Minimum Network and Workstation Requirements......................... 6
1.5.2. Default Name and Login.............................................................. 7
1.5.3. Wireless Support.......................................................................... 7
1.5.4. Network and Server Recommendations......................................... 7
1.6. Keyboard, Mouse, and Monitor for Troubleshooting.................................. 7
1.7. Views of the 5big Storage Server.............................................................. 8
1.7.1. Front View................................................................................... 8
1.7.2. Rear View.................................................................................... 8
1.7.3 5big Enclosure Numbered Slots and Disk Trays...............................9
1.8. Removing and Installing Disks ................................................................. 9
1.9. Fastening a non-LaCie Hard Disk to a 5big Enclosure Drive Tray...............11
1.10. Ethernet Cable...................................................................................... 13
1.11. Connecting the Power Cable.................................................................. 14
1.12. Connecting the Ethernet Cable .............................................................. 14
1.13. Administration ...................................................................................... 15
1.14 Setting a Static IP Address.......................................................................15
1.15. LED Indicators........................................................................................15
2. Initial Setup 15
2.1. RAID Configuration................................................................................. 16
2.2. Startup and Login ................................................................................... 16
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1. Introduction
1.1. Health and Safety Precautions
• Only qualified persons are authorized to carry out maintenance on this device.
• Read this Quick Start Guide carefully and follow the correct procedures when setting up the device.
• Do not open your LaCie 5big Storage Server or attempt to disassemble or modify it. Never insert any
metallic object into the device or one of its drives to avoid any risk of electrical shock, fire, short-
circuiting, or dangerous emissions. Your LaCie 5big Storage Server contains no user-serviceable parts.
If it appears to be malfunctioning, have it inspected by a qualified LaCie Technical Support representative.
• Never expose your device to rain, or use it near water, or in damp or wet conditions. Never place
objects containing liquids on the LaCie 5big Storage Server, as they may spill into its openings. Doing
so increases the risk of electrical shock, short-circuiting, fire, or personal injury.
• Power requirements 100-240 V~, 1.44 A, 50-60 Hz, (supply voltage fluctuations not exceeding ±
10% of the nominal and transient over-voltages according to over-voltage category II).
1.2. General Use Precautions
• Do not expose your device to temperatures outside the range of 5° C to 35° C (41° F to 95° F); or to
operational humidity beyond 5-80%, non-condensing, or non-operating humidity beyond 10-90%,
non-condensing. Doing so may damage it or disfigure its casing. Avoid placing your device near a
source of heat or exposing it to sunlight (even through a window). Additionally, placing your device in
an environment that is too cold or humid may damage the unit.
• Always unplug the device from the electrical outlet if there is a risk of lightning or if it will be unused
for an extended period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting, or
fire.
• Use only the power supply shipped with the device.
• Do not use the device near other electrical appliances such as televisions or radios. Doing so may
cause interference which will adversely affect the operation of the other products.
• Do not place the device near sources of magnetic interference, such as computer displays, televisions,
or speakers. Magnetic interference can affect the operation and stability of your device.
• Never use excessive force on your device.
NOTES: (1) Any loss, corruption, or destruction of data while using a LaCie drive or drive
system is the sole responsibility of the user, and under no circumstances will LaCie be held
liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie
highly recommends that you keep TWO copies of your data; one copy on your external hard
disks or hard disk system, for instance, and a second copy either on your internal hard disk,
another external hard disk, or some other form of removable storage media.
(2) 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. Once formatted, the actual available
storage capacity varies depending upon the operating environment (typically 10-15% less).
(3) Your 5big Storage Server must be kept in a location that is easily accessible and well
ventilated. As well, the location you choose must have an available Ethernet connection to the
network for the 5big Storage Server.
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1.3. Box Content
Your LaCie 5big Storage Server package contains the items below:
1. LaCie 5big Storage Server
2. Cat 5E Ethernet cable
3. Power supply
4. 5big Storage Server CD (documentation and language packs)
5. 5big Storage Server Recovery DVD
6. Quick Start Guide
7. Drive lock tool
8. Packet of drive tray screws (Single-disk version only. Please keep unused drive tray screws in
a safe location for future use. Do not use alternative screws when fastening a drive to a 5big
enclosure drive tray.)
NOTE: Please save the 5big Storage Server packaging.
(1) In the event that it should require repair or service, the 5big Storage Server must be re-
turned in its original packaging.
(2) When sending the 5big Storage Server for service, make certain to return all items in the
original packaging.
(3) If you purchased a single disk 5big Storage Server, please remove the non-LaCie disks
before sending the server for service.
(4) Before sending the 5big Storage Server, please backup all data stored on its disk drives.
LaCie cannot guarantee that your data will be preserved.
1.4. Windows Storage Server 2008
Your 5big Storage Server is shipped with Windows Storage Server 2008 pre-installed. By following the
proper steps for connecting and powering on the 5big Storage Server, you can begin configuring the
device to meet the needs of the network.
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1.5. Network Connection and Names
1.5.1. Minimum Network and Workstation Requirements
To successfully use the 5big Storage Server, your network must meet the following requirements:
Network
Minimum Requirements
Server connection
100 Mbps Ethernet wired connection. LaCie highly recommends using
1 Gb/s for better performance.
Router/Firewall device A switch with wired Ethernet connectivity for the workstations to
communicate with the 5big Storage Server. LaCie highly recommends
using 1 Gb/s for better performance.
IP address
The 5big Storage Server assumes that network devices receive their
IP addresses from a DHCP server. For a static IP configuration, see
1.14. Setting a Static IP Address.
Internet access
The 5big Storage Server must have access to the Internet for critical
updates to Windows Storage Server 2008.
Minimum Operating System Requirements for Workstations on the Network
The latest versions of Windows XP, Windows Vista, and Windows 7
The latest versions of Mac OS X 10.5 and 10.6
Linux 2.6
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1.5.2. Default Name and Login
Username - Administrator
Password - LaCie5big (case sensitive)
Server name - 5bigstorage
1.5.3. Wireless Support
• The 5big Storage Server requires an Ethernet cable to connect to your network.
• Computers that are attached to the network wirelessly may access 5big Storage Server data when
given the proper rights.
1.5.4. Network and Server Recommendations
• For optimal performance, use a Gigabit Ethernet router or switch and a Gigabit Ethernet board in your
client computer(s).
• For improved network performance and reliability, LaCie recommends the use of both Ethernet ports
on the back of the 5big Storage Server. This is commonly referred to as “Teaming”. See the LaCie
• While changing the username is optional, LaCie recommends that administrators update the password
as soon as possible.
• Make certain to maintain the health of all the systems and hardware on the network. The 5big Storage
Server’s performance can be affected by such external forces as network activity, hardware, distance,
and setup.
1.6. Keyboard, Mouse, and Monitor for Troubleshooting
The 5big Storage Server has a VGA connection and three USB 2.0 ports (see 1.7.2. Rear View) that may
be used for connecting a keyboard, mouse, and monitor. Under normal operation, the 5big Storage
Server may be accessed using Remote Desktop Connection for administration. When troubleshooting
a problem related to the 5big Storage Server, LaCie recommends connecting a keyboard, mouse, and
monitor directly to the server in order to rule out conflicts, such as problems with the network.
Please attach a keyboard, mouse, and monitor to the 5big Storage Server the first time it is
connected to your network and powered on. See 2.2 Startup and Login.
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1.7. Views of the 5big Storage Server
1.7.1. Front View – On/Off Button with Status LED
(Fig. 01)
1. On/Off power switch - The blue button on the
front of the 5big Storage Server turns the unit
on or off. The LED remains lit to show that the
device is on.
1
NOTE: Pushing the front LED button while
the 5big Storage Server is running will
shut the system off. This is true even if the
5big Storage Server is in use. Please keep
the unit in a location that will prevent
accidentally pushing the front LED button
while the 5big Storage Server is active.
Select Start > Shut Down from Windows
Storage Server 2008 to turn off the 5big
Storage Server.
Fig. 01
1.7.2. Rear View – (Fig. 02)
2. Ethernet ports (2)
3. USB 2.0 expansion ports (3)
4. eSATA expansion port
5. VGA Monitor
DESIGNED BY NEILPOULTON
10
9
8
6. Reset button*
7. Power input connection
8. Drive tray lock
2
LAN
1
LAN
2
USB
USB
VGA
POWER
7
6
eATTAA
9. Drive tray handle
10. Drive LED
3
4
5
Fig. 02 - Rear view with disk trays
*EMERGENCY RESET ONLY. Use the pointed end of the drive lock tool to push the reset button (Fig.
02 - 6). Please make certain that users are not accessing the system since the 5big Storage Server will
reboot upon pressing the button. In the event of an emergency reset, please check the health of the
RAID in Windows Disk Management. In most cases, using the reset button will cause the software RAID
to rebuild. Generally, the software RAID rebuild is non-destructive and will maintain the integrity of the
data, though there may be instances where data is lost.
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1.7.3. 5big Enclosure Numbered Slots and Disk Trays
– (Fig. 03)
For convenience when adding or removing disks, the 5big
enclosure drive slots and trays have matching numbers.
1.8. Removing and Installing Disks
NOTE: In the event that an individual
hard disk fails in the LaCie 5big Storage
Server, contact your LaCie reseller or LaCie
Customer Support for technical assistance.
If the problem drive was purchased from
LaCie and it is within the warranty period,
please replace it with a hard drive provided
by LaCie. LaCie will not replace a non-
LaCie hard drive or any hard drive not
purchased from LaCie.
Fig. 03 - Rear view without disk trays
• If you are replacing a disk, make certain to choose the
slot with the problem drive.
• If you are adding a new drive to an empty slot,
consider a LaCie 5big Drive. LaCie 5big Drives are
specially prepared and optimized for use with the 5big
information on new LaCie 5big Drives.
• LaCie recommends selecting drives that are equal
in storage capacity with RAID 5 configurations. For
example, fill all empty slots with 1 TB drives if the first
drive is 1 TB. See the Technical Brief on RAID for further
information.
• If you are installing non-LaCie disks into the 5big
the list of supported hard drives. LaCie cannot
guarantee performance or functionality when using
unsupported drives.
• When adding a new drive, choose a drive tray that
does not hold a drive. LaCie recommends inserting
new drives in the order of the numbered slots, from
left to right. For example, if the first slot on the left (Slot
1) contains the sole drive in the enclosure, choose the
second slot from the left (Slot 2) for the next drive. See
1.9 Fastening a non-LaCie Hard Disk to a 5big Enclosure
Drive Tray once you have removed an empty drive tray
(Fig. 03 - Rear view without disk trays).
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Remove a 5big enclosure drive tray:
CAUTION: After continuous use, the 5big
Storage Server drives may be hot. Use
caution when removing a a drive tray with
a disk.
1. Use the included drive lock tool to unlock the drive
tray. Turn the lock until it is vertical. (Fig. 04)
2. Place your index finger into the space behind the
handle. (Fig. 05)
3. Draw out the drive tray handle and carefully extract
it (Fig. 06). Please use caution when removing the
drive tray.
Fig. 04
See 1.9 Fastening a non-LaCie Hard Disk to a
5big Enclosure Drive Tray if you are adding a
non-LaCie drive.
Install a disk into the 5big enclosure:
1. Make certain that the replacement or new drive is
securely fastened to a drive tray.
2. Carefully insert the drive tray into the empty drive
slot. You will feel resistance when the drive tray is
most of the way in the bay. Gently push the drive
tray handle firmly until you feel it snap into place.
The drive tray handle should be flush with the back
of the 5big enclosure.
Fig. 05
3. Use the drive lock tool to lock the drive in place.
Fig. 06
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1.9. Fastening a non-LaCie Hard Disk
to a 5big Enclosure Drive Tray
NOTE: Drives sold by LaCie are the
preferred choice when using your 5big
Storage Server. LaCie disks specially
prepared for the 5big enclosure are
tested and shipped in a drive tray for
easy installation. Additionally, all 5big
Drives include a 3-year warranty. Visit
purchasing a 5big Drive.
Please note the following before fastening your
non-LaCie hard drive to the drive tray:
• Only 3.5” SATA II drives may be used in the 5big
enclosure. Please visit the Support page at www.
lacie.com for a list of drives that have been tested
by LaCie. LaCie cannot guarantee performance
or functionality when using non-LaCie drives
that have not been tested with the 5big
Storage Server.
Fig. 07 - 5big Drive Tray and Four Screws
• Use only the screws supplied in your packaging
when fastening the non-LaCie hard drive to the
drive tray (Fig. 07)
• To avoid potential problems caused by electrostatic
discharge (ESD), it is recommended that you do not
touch the hard drive’s printed circuit board (Fig.
08). As a further precaution against ESD, please
use an anti-static wristband or an anti-static mat to
ground yourself when handling the hard drive.
Fig. 08 - To avoid ESD, do not touch the
hard drive printed circuit board.
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Fastening a disk to the drive tray:
1. Find a suitable work area with adequate space and
a flat, even surface.
2. Locate the empty 5big drive tray and four drive
tray screws included in your packaging. Do not
fasten a disk to a 5big enclosure drive tray with
alternative screws. Doing so may damage the
drive tray as well as your non-LaCie disk. Make
certain that your non-LaCie 3.5” SATA II disk and a
Phillips head screwdriver are within reach as well.
Please confirm that the head of the screwdriver is
the proper size for the drive tray screws provided
by LaCie.
Fig. 09 - 5big Enclosure drive tray
3. Place the empty drive tray onto the flat work area.
The handle should be on the bottom left, with the
lock icon pointing away from you (Fig. 09).
4. Many disks have a label on one side and the
printed circuit board on the opposite side. With
its label side facing up, gently place the hard disk
within the drive tray (Fig. 10). Keep the side with
the printed circuit board on the work space and
the SATA connector facing to the right. The four
tray screw slots should align with the disk’s four
screw holes.
5. Using the Phillips head screwdriver, carefully
fasten all four screws into their slots. Do not overly
tighten the screws. Doing so may negatively affect
the integrity of the screw holes on the drive as well
as the threads on the screws (Fig. 11).
Fig. 10 - Drive tray with a hard drive
6. Go to 1.8 Removing and Installing Disks for details
on inserting the disk tray into the 5big enclosure.
Once you have completed the steps in 2. Initial
Setup, review the Technical Brief on RAID for
instructions on configuring disks using Windows
Storage Server 2008.
Fig. 11
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1.10. Ethernet Cable
Gigabit Ethernet Cables and Connectors
The cable used to attach Gigabit Ethernet devices
is shown in Fig. 12 - Ethernet Cable Ends.
NOTE: LaCie recommends Cat 5E or
Cat 6 cables. Both support Gigabit
Ethernet.
Fig. 12 - Ethernet Cable Ends
5big Storage Server
(via Ethernet)
2big Quadra
(for backup)
Desktop PCs and Macs
(via Ethernet)
Ethernet Switch
Server
Laptops
(via Wi-Fi)
Fig. 13 - Network Configuration
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1.11. Connecting the Power Cable
The power supply kit is composed of two cables: one
cable (A) connects to the LaCie server; and the other
cable (B) connects to a power source, such as a wall
outlet or a surge protector (Fig. 14).
DESIGNED BY NEILPOULTON
B
1. Connect Cable A to the 5big Storage Server.
2. Connect Cable B to the power supply brick (C).
3. Connect Cable B to a surge protector or wall outlet.
LAN
1
LAN
2
USB
USB
VGA
POWER
eSATTA
A
C
CAUTION: (1) Only use the AC adapter sup-
plied with your specific LaCie device. Since
each product is unique, do not substitute a
power supply from another LaCie device or
another manufacturer for the LaCie 5big Stor-
age Server.
A
Fig. 14
(2) Please note that the AC adapter provided
with your LaCie device includes connectors for
electrical outlets in multiple regions. Thanks
to its 100-240 Volt power supply, you may
use your device in a foreign country. However,
LaCie accepts no responsibility for any dam-
age to the drive resulting from the use of an
inappropriate adapter. Further your warranty
will be void if you:
DESIGNED BY NEILPOULTON
LAN
1
LAN
2
USB
USB
VGA
POWER
•
Use a power cable, power supply, or
power adapter other than one that has
been authorized by LaCie.
eSATTA
A
•
Do not remove your AC adapter
when transporting your LaCie device.
Neglecting to do so may damage your
5big Storage Server.
Fig. 15
1.12. Connecting the Ethernet Cable
(Fig. 13 - Network Configuration).
1. Connect an Ethernet cable to one of the Ethernet ports on the back of the LaCie 5big Storage Server
(Fig. 15). Please note that both ports may be used for greater performance and reliability. See the
2. Connect the other end of the Ethernet cable(s) into an available Ethernet port (or ports) on your router
or switch (Fig. 15).
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1.13. Administration
Similar to most servers, the 5big Storage Server may be administered remotely using Windows Remote
Desktop Connection. From a Windows workstation on the same network as the 5big Storage Server,
go to Start > Programs > Accessories > Remote Desktop Connection. Enter the name of the
5big Storage Server (the default name is “5bigstorage”) or its IP address to access the system. Remote
Desktop programs are also available for Mac OS X and Linux.
The 5big Storage Server can also be administered by attaching a keyboard, mouse, and monitor directly
to the system (1.6. Keyboard, Mouse, and Monitor for Troubleshooting). To install your LaCie 5big
Storage Server for the first time, you must connect a keyboard, mouse, and monitor to the device.
See 2.2 Startup and Login.
1.14 Setting a Static IP Address
As the default, Windows Storage Server 2008 is configured to receive its IP address from a DHCP server.
To set a static IP, LaCie recommends attaching a monitor, USB mouse, and USB keyboard directly to the
5big Storage Server. Go to Windows Storage Server 2008 network settings to enter a static IP address
compatible with your network.
It is possible to change the IP address via Remote Desktop (1.14 Administration) but connection will be
lost once the change has been applied.
1.15. LED Indicators
Front LED Color
Solid Blue
Rear LED Color
Solid Blue
5big Storage Server State
The system is healthy.
Solid Red
Solid Blue or off
Hardware error or the system cannot boot.
Blinking Blue
Solid Blue
Blinking Blue then Solid Blue The system is powering on.
Blinking Red/Blue
SMART disk error(s). Launch the LaCie
Hardware Monitor from the server desktop to
check disk health.
Blinking Red/Blue
Solid Blue
Fan error.
2. Initial Setup
The 5big Storage Server is pre-installed with Windows Storage Server 2008, meaning that it is ready
for network integration out of the box. Please take time to consider how you wish to manage the 5big
Storage Server before storing data.
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2.1. RAID Configurations
The 5big Storage Server offers software RAID managed by Windows Storage Server 2008. Levels of RAID
include 0, 1, 5, and Spanned. The default RAID configuration for a 5big Storage Server shipped with five
disks is:
• System: RAID 1 (Mirrored)
• Swap: RAID 5
• Data: RAID 5
Single Disk 5big Storage Server Only: The single disk 5big Storage Server cannot be shipped
with a RAID configuration. Only the operating system, Windows Storage Server 2008, is stored on the
included disk. Please note that mirroring requires two disks while RAID 5 must have at least three hard
drives. For more information on configuring RAID in Windows Storage Server 2008, please see the
NOTES: (1) Since changing the level of RAID deletes all data, LaCie highly recommends that
you configure the preferred RAID(s) when first installing the 5big Storage Server.
(2) LaCie recommends RAID levels 1 and 5 since they offer data protection in the event of a
single disk failure. Using RAID 0 and/or Spanned configurations could lead to unrecoverable
data loss.
2.2. Startup and Login
To install your LaCie 5big Storage Server for the first time, you must connect a keyboard, mouse, and
monitor to the server. Use the USB 2.0 and VGA ports on the back of the server (1.6. Keyboard, Mouse,
and Monitor for Troubleshooting). Remote Desktop Connection will not be available from a workstation
on the network when first installing the 5big Storage Server.
Turn on the server by pushing the front LED (1.7.1. Front View – On/Off Button with Status LED). Allow a
few minutes for the 5big Storage Server to start.
1. Upon initial boot, follow the steps in the Setup Windows Wizard (Language, time zone, etc.)
2. The 5big Storage Server will reboot once you have completed the Setup Windows Wizard.
3. Log into the 5big Storage Server when prompted.
4. The 5big Storage Server will reboot on its own after the login. This is normal behavior.
5. Log into the 5big Storage Server when prompted.
Once the setup is complete and the system has restarted, you may manage the server from workstations
on the network using Remote Desktop Connection (See 1.13 Administration). When logging in, enter the
username, password, and server name for the 5big Storage Server. The defaults are:
Username: Administrator
Password: LaCie5big
Server name: 5bigstorage
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The configuration window will launch when first logging into the 5big Storage Server. There are many
features that are easily accessible in this window, including network configuration, scheduling updates,
and firewall configuration.
The 5big Storage Server has shortcuts on the desktop for registering your LaCie product and launching
the Server Manager or the Hardware Monitor. The Server Manager provides access to all the
management functions of the 5big Storage Server, including Disk Management for RAID and Provision
Sharing to set up volume and file sharing. The Hardware Monitor lists environmental, disk, and power
management information.
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To administer Mac clients, go to Start > EZ-IP administrator. For additional information see the
GroupLogic guide on the included CD.
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Contact Us
LaCie Asia
LaCie Germany
Am Kesselhaus 5
D-79576 Weil Am Rhein
LaCie Switzerland
Davidsbodenstrasse 15A
4004 Basel
25/F Winsan Tower
98 Thomson Road
Wanchai, Hong-Kong, China
LaCie Italy
Milano Business Park
Edificio B1
Via dei Missaglia 97
20142 Milano
LaCie United Kingdom
and Ireland
LaCie Ltd, Power Road Studios
114 Power Road
Chiswick, London, UK W4 5PY
Ireland: [email protected]
LaCie Australia
458 Gardeners Road
Alexandria, NSW 2015
LaCie Benelux
Vorstlaan /165 Bld du Souverain
B-1160 Brussels, Belgium
Elecom – Japan
LaCie USA
22985 NW Evergreen Pkwy
Hillsboro, OR 97124
LaCie Nordic
LaCie Canada
235 Dufferin St.
Sveavägen 90, 5tr
Toronto, Ontario M6K 1Z5
113 59 Stockholm, Sweden
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17, rue Ampère
91349 Massy Cedex, France
LaCie France
LaCie Spain
17, rue Ampère
91349 Massy Cedex
C/ Núñez Morgado, 3, 5a pl.
28036 Madrid
Copyright © 2010, LaCie 715268 101203
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