LG Electronics Cooktop HN7413AG User Manual

To contact LG Electronics, 24 hours a day,  
7 days a week:  
1-800-243-0000 (U.S.A.)  
1-888-542-2623 (Canada)  
Or visit us on the Web at: us.lge.com  
(U.S.A) or ca.lge.com (Canada)  
Para comunicarse con LG Electronics,  
24 horas al día, 7 días a la semana:  
1-800-243-0000  
CERAMIC-GLASS  
INDUCTION COOKTOP  
O visítenos en la Web en: us.lge.com  
Pour communiquer avec LG Electronics,  
24 heures par jour, 7 jours par semaine :  
1-888-542-2623  
USER’S GUIDE &  
INSTALLATION INSTRUCTIONS  
Please read this guide thoroughly  
before operating and keep it handy  
for reference at all times.  
Ou visitez-nous sur le Web au : ca.lge.com  
COCINA A INDUCCIÓN  
DE VIDRIO CERÁMICO  
GUÍA PARA EL USO &  
INSTRUCCIONES DE INSTALACIÓN  
Lea detenidamente estas instrucciones  
antes utilizar y guárdelas como  
referencia para el futuro.  
TABLE DE CUISSON À INDUCTION  
EN VERRE CÉRAMIQUE  
MANUEL DE L’UTILISATEUR ET  
DIRECTIVES D’INSTALLATION  
Veuillez lire attentivement ce manuel  
avant de vous servir de l’appareil et  
gardez-le en tout temps à portée de la  
main pour référence.  
Models/Modelos/Modèles  
PLEASE READ THIS USER’S GUIDE  
THOROUGHLY BEFORE OPERATING.  
HN7413AG  
LCE30845  
LEA CUIDADOSAMENTE ESTA GUÍA PARA EL  
USO ANTES DE UTILISAR.  
VEUILLEZ LIRE ATTENTIVEMENT CE MANUEL  
DE L’UTILISATEUR AVANT DE FAIRE  
FONCTIONNER L’APPAREIL.  
P/No. MFL41494801  
Printed in Korea  
Impreso en Korea  
Imprimé en Corée  
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IMPORTANT SAFETY INFORMATION  
READ ALL INSTRUCTIONS BEFORE USE  
WARNING  
For your safety, the information in this manual must be  
followed to minimize the risk of fire, electric shock, or to prevent property damage,  
personal injury, or death.  
IMPORTANT NOTICE: RADIO INTERFERENCE  
This unit has been tested and found to comply with  
the limits for a class B digital device, pursuant to  
Part 18 of the FCC rules. These limits are  
television reception, which can be determined by  
turning the unit off and on, the user is encouraged  
to try to correct the interference by one or more of  
the following measures:  
designed to provide reasonable protection against  
harmful interference in a residential installation.  
This unit generates, uses and can radiate radio  
frequency energy and, if not installed and used in  
accordance with the instructions, may cause  
harmful interference to radio communications.  
However there is no guarantee that interference  
will not occur in a particular installation. If this unit  
does cause harmful interference to radio or  
• Reorient or relocate the radio and/or television  
receiving antennae.  
• Increase the distance between the cooktop unit  
and radio or television receiver.  
• Connect the cooktop unit into an outlet or a  
circuit different from that to which the radio or  
television receiver is connected.  
IMPORTANT SAFETY NOTICE  
The California Safe Drinking Water and Toxic  
Enforcement Act requires the Governor of  
California to publish a list of substances known  
to the state to cause birth defects or other  
reproductive harm and requires businesses to  
warn customers of potential exposure to such  
substances.  
3
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IMPORTANT SAFETY INFORMATION  
READ ALL INSTRUCTIONS BEFORE USE  
SAFETY PRECAUTIONS  
Proper Installation: Be sure your appliance is  
properly installed and grounded by a qualified  
technician in accordance with the National  
Electrical Code ANSI/NFPA No. 70, latest  
edition in the United States, and all local code  
requirements. Install only per installation  
instructions.  
Do not store or use gasoline or other  
flammable vapors and liquids in the vicinity  
of this or any other appliance.  
CAUTION  
Items of interest to children should not be  
stored in cabinets above a cooktop or on the  
backsplash of a cooktop—children climbing  
on the cooktop to reach items could be  
seriously injured.  
• Do not attempt to repair or replace any  
part of your cooktop unless it is specifically  
recommended in this manual. All other service  
should be referred to a qualified technician.  
• Remove all tape and packaging wrap before  
using the appliance. Destroy the carton and  
plastic bags after unpacking the appliance.  
Never allow children to play with packaging  
material.  
WARNING  
Never use your appliance for warming or  
heating a room.  
• The safety aspects of this appliance comply  
with accepted technical standards.  
WARNING  
medical device should exercise caution  
using or standing near an induction  
Know how to disconnect the electrical  
power to the appliance at the circuit  
breaker or fuse box in case of an  
emergency. Mark the breaker or fuse for ease  
of identification and swift action if necessary.  
Persons with a pacemaker or similar  
unit while it is in operation, as the  
electromagnetic field may affect the working  
of the pacemaker or similar medical device.  
It would be advisable to consult your doctor  
or the pacemaker or similar medical device  
manufacturer about your particular situation.  
Do not repair or replace any part of the  
appliance. All servicing should be done only  
by a qualified technician to avoid the risk of  
personal injury and damage to the appliance.  
Never modify or alter the construction of an  
appliance such as removal of panels, wire  
covers or any other permanent part of the  
product.  
Storage on appliance: Flammable materials  
should not be stored near or on the  
cooking surface. This includes paper, plastic  
and cloth items, such as cookbooks,  
plasticware and towels, as well as flammable  
liquids. Do not store explosives, such as  
aerosol cans, on or near the appliance.  
Flammable materials may explode and result  
in fire or property damage.  
CAUTION  
DO NOT touch Cooking Zones or areas  
near these surfaces. Cooking Zones may be  
hot from residual heat even though they are  
dark in color. Areas near the Cooking Zones  
may become hot enough to cause burns.  
During and after use, do not touch or let  
clothing or other flammable materials touch  
these areas until they have had sufficient  
time to cool.  
Do not leave children alone. Children  
should not be left alone or unattended in  
the area where an appliance is in use. They  
should never be allowed to sit or stand on any  
part of the appliance.  
4
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IMPORTANT SAFETY INFORMATION  
READ ALL INSTRUCTIONS BEFORE USE  
SAFETY PRECAUTIONS  
(cont.)  
Wear proper apparel. Loose-fitting or  
Use only dry pot holders. Moist or damp pot  
holders on hot surfaces may result in burns  
from steam. Do not let the pot holders touch  
hot surface units. Do not use a towel or other  
bulky cloth instead of a pot holder.  
hanging garments should never be worn  
while using the appliance. Do not let clothing  
or other flammable materials contact hot  
surfaces.  
Do not use water or flour on grease fires.  
Smother the fire with a pan lid, or use baking  
soda, a dry chemical or foam-type  
extinguisher.  
Do not heat unopened food containers.  
Buildup of pressure may cause the container  
to burst and result in injury.  
When heating fat or grease, watch it  
closely. Fat or grease may catch fire if  
allowed to become too hot.  
ELECTRICAL SAFETY  
• The installation and connection of the new  
appliance must only be carried out by qualified  
personnel.  
WARNING  
If the surface is cracked, switch off the  
appliance to avoid the possibility of  
electric shock. Do not reuse your  
COOKTOP until the glass surface has  
been changed.  
• Flush-mounted appliances may only be  
operated following installation in suitable  
cabinets and workplaces which conform to the  
relevant standards. This ensures sufficient  
protection against electric shock as required  
by certification agencies.  
When using the COOKTOP, never use  
aluminum foil, products wrapped in  
aluminum foil, or deep-frozen food in  
aluminum cookware.  
If the supply cord is damaged, it must  
be replaced by the manufacturer, its  
service agent or similarly qualified  
persons in order to avoid a hazard.  
• If your appliance malfunctions or fractures,  
switch off all cooking zones, and contact  
Service Center.  
CHILD SAFETY  
WARNING  
This appliance is not intended for use by  
young children or infirm persons unless  
they have been adequately supervised by  
a responsible person to ensure that they  
can use the appliance safely.  
Young children should be supervised to  
ensure that they do not play with the  
appliance.  
Accessible parts may become hot  
during use. Young children should be  
kept away.  
5
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IMPORTANT SAFETY INFORMATION  
READ ALL INSTRUCTIONS BEFORE USE  
SAFETY DURING USE  
This appliance may only be used for normal  
cooking and frying in the home. It is not  
designed for commercial or industrial purposes.  
Do not place any object on or near the  
control keypad area in order to prevent  
accidental activation of the cooktop  
controls.  
Do not use the cooktop to heat the room.  
Utensil handles should be turned inward  
and should not extend over adjacent  
cooking zones to reduce the risk of burns,  
ignition of flammable materials, and spillage  
due to unintentional contact with the utensil.  
Take care when plugging in electric  
appliances near the cooktop. Cords must not  
come into contact with the hot surface. This  
could cause damage to the cooktop and cable  
insulation.  
Never leave prepared food on the Cooking  
Zones. Boilovers cause smoking and greasy  
spillovers that may ignite, or a pan that has  
boiled dry may melt or become damaged.  
Overheated fats and oils catch fire quickly.  
You should supervise cooking when preparing  
foods in fat or oil.  
Switch off the Cooking Zones after use.  
Protective liners: Do not use aluminum foil  
to line any part of the cooktop. Only use  
aluminum foil as recommended after the  
cooking process, if used as a cover to be  
placed over the food. Any other use of  
aluminum foil may result in the risk of electric  
shock, fire or short circuit.  
Always keep the control panels clean and  
dry. Do not let liquids or grease remain on the  
cooktop controls area. Spilled or burnt-on foods  
can activate or deactivate the appliance. Clean  
the controls area thoroughly to resume normal  
operation of the appliance.  
Never place combustible items on the  
cooktop.  
Glazed cooking utensils: Only certain  
types of glass, glass/ceramic, ceramic,  
earthenware, or other glazed utensils are  
suitable for rangetop service without  
breaking due to the sudden change in  
temperature. Check the manufacturer’s  
recommendations for cooktop use.  
Never keep any combustible items or  
aerosol cans in a drawer located under  
the cooktop.  
Avoid placing metal cooking utensils on  
the cooking surface areas. Metal objects  
can become hot and cause burns.  
Ventilating hood: The ventilating hood  
above your cooking surface should be  
cleaned frequently, so the grease from  
cooking vapors does not accumulate  
on the hood or filter.  
Do not clean or operate a broken cooktop.  
If cooktop should break, cleaning solutions and  
spillovers may penetrate the broken cooktop  
and create a risk of electric shock. Contact a  
qualified technician immediately.  
Know which touch keypad controls each  
surface of the cooking zones.  
Clean the appliance regularly to keep all  
parts free of grease that could catch fire.  
Exhaust fan ventilation hoods and grease filters  
should be kept clean. Do not allow grease to  
accumulate on hood or filter. Greasy deposits  
in the fan could catch fire. Refer to hood  
manufacturer's instructions for cleaning.  
Use proper pan size. This appliance is  
equipped with one or more Cooking Zones  
of different sizes.  
Clean cooktop with caution. If a wet sponge  
or cloth is used to wipe spills on a hot cooking  
area, be careful to avoid a steam burn. Some  
cleaners can produce harmful fumes if applied  
to a hot surface.  
Select utensils having flat bottoms large  
enough to cover the Cooking Zones. The  
pan detection sensors will not allow the  
affected cooking zones to operate without  
a pan present.  
6
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IMPORTANT SAFETY INFORMATION  
READ ALL INSTRUCTIONS BEFORE USE  
SAFETY DURING USE  
(cont.)  
Do not place hot cookware on cold cooktop  
glass. This could cause glass to break.  
Do not slide pans across the cooktop  
surface. They may scratch the cooktop  
surface.  
CAUTION  
DO NOT pick up the supplied bridge pan  
handles after cooking. They might be hot  
and there is a risk of burning yourself.  
Do not let pans boil dry. This may cause  
permanent damage in the form of breakage,  
fusion, or marking that can affect the ceramic-  
glass cooktop. (This type of damage is not  
covered by your warranty.)  
Never leave surface units unattended at  
high heat settings. Boilover causes smoking  
and greasy spillovers that may ignite.  
SAFETY WHEN CLEANING  
Always switch off the appliance before  
cleaning.  
For safety reasons, do not clean the  
appliance with a steam jet or high-pressure  
cleaner.  
Do not use harsh abrasive cleaners or  
rough metal scrapers to clean the cooktop  
glass since they can scratch the surface,  
which may result in shattering of the glass.  
Clean the cooktop in accordance with the  
maintenance and cleaning instructions in  
this manual.  
COOK MEAT AND POULTRY THOROUGHLY  
Cook meat and poultry thoroughly—meat to at  
least an INTERNAL temperature of 160°F and  
poultry to at least an INTERNAL temperature of  
180°F. Cooking to these temperatures usually  
protects against foodborne illness.  
7
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IMPORTANT SAFETY INFORMATION  
READ ALL INSTRUCTIONS BEFORE USE  
HOW TO AVOID DAMAGE TO THE APPLIANCE  
• Prior to using your cooktop for the first time,  
apply the recommended cooktop cleaning  
creme to the ceramic surface. Buff with a  
non-abrasive cloth or pad. This will make  
cleaning easier when soiled from cooking.  
The special cooktop cleaning cream leaves  
a protective finish on the glass to help prevent  
scratches and abrasions.  
• Be very cautious if using pots made of cast  
iron, or other pots with rough edges or burrs.  
Moving these can cause scratches on glass.  
• If sugar or a mixture containing sugar falls onto  
a hot cooking zone and melts, remove  
immediately, while still hot. If left to cool down,  
it may damage the surface when removed.  
NOTE: There is a risk of burning yourself  
when the glass scraper is used on a hot  
cooking zone!  
• Do not use the cooktop as a worksurface or  
storage space.  
• Please be careful at the edges when moving  
pots and pans around.  
• Keep meltable objects or materials away from  
the ceramic glass surface, for example, plastic  
utensils, aluminum foil, or cooking wraps.  
If any materials or foodstuffs melt on the  
ceramic-glass surface, these should be  
cleaned up immediately.  
• Do not have the cooking zones on with empty  
pans, or with no pots or pans on them.  
• Ceramic glass is very tough, and impervious  
to sharp temperature changes but is not  
unbreakable. It can be damaged if particularly  
hard or sharp objects fall onto it.  
DISPOSAL OF OLD APPLIANCES  
To protect the environment, it is important that  
worn-out appliances are disposed of in the  
correct manner.  
CAUTION  
Before disposing of old appliances please  
make them inoperable so they cannot be  
a source of danger. To do this, have a  
qualified person disconnect the appliance  
from the house circuitry.  
• The appliance must not be disposed of with  
household rubbish.  
You can obtain information about collection  
dates or public refuse disposal sites from  
your local health council or environmental  
health office.  
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
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INTRODUCTION TO INDUCTION COOKING  
INDUCTION COOKING  
HOW INDUCTION COOKING WORKS  
IMPORTANT:  
An induction coil is beneath  
the ceramic glass cooking  
surface. This generates  
magnetic fields, which act  
directly on the base of the  
• Remove all tape and packaging wrap before  
using the appliance. Destroy the carton and  
plastic bags after unpacking the appliance.  
Never allow children to play with packaging  
materials.  
pots and pans as  
compared to methods that  
• Electromagnetic fields can affect electronic  
circuits and interfere with portable radios  
and phones.  
first heat the ceramic glass. This means that the  
base of the pan is immediately heated up,  
saving time and energy.  
Since the heat required for cooking is generated  
directly in the base of the pan, the Cooking Zone  
itself warms up only slightly. The cooktop becomes  
hot from the heat from the base of the pan.  
• Do not put magnetically active objects (e.g.,  
credit cards, computer diskettes, cassettes) on  
or near the ceramic glass surface while one or  
more induction cooking zones are in use!  
• Do not put any metallic objects (e.g., spoons,  
pan lids) on the Cooking Zones as they can  
become hot when the Cooking Zones are  
in use.  
NOTE: If there is no pot or pan on the cooking  
zone, there is no energy transfer (heating up).  
This prevents the Cooking Zones being switched  
on and becoming hot accidentally.  
SELECTING COOKWARE  
The magnetic Cooking Zone sensors located below the cooktop surface require the use of cookware  
made with magnetic material in order to start the heating process on any of the Cooking Zones.  
When purchasing pans, look for cookware specifically labeled by the manufacturer for use with  
induction cooktops.  
POTS AND PANS  
• In principle, all pots and pans with magnetic  
bases are suitable. These include steel, steel-  
enamel, as well as cast-iron pots and pans.  
SUITABILITY TEST:  
If you are not sure if a pot or pan is suitable for  
use with your induction cooktop, you can find out  
with a few simple tests:  
• High grade steel pans with a mixed metal base  
• Place a pot filled with a little water (1/8–1/4)  
on the Cooking Zone. Set the Cooking Zone to  
full power (power level 9).  
(sandwich base, e.g. Tefal® with an  
aluminum/copper base) are suitable for  
induction only if the manufacturer has  
expressly marked them as such. In that case  
they have a magnetic material in the base.  
• If you wish to use a special type of pan (e.g., a  
pressure cooker, simmering pan, wok), please  
follow the manufacturer’s instructions and do  
not use a very thin pan.  
CAUTION  
The pan base of suitable kitchenware  
heats up within a few seconds! Water  
should boil rapidly.  
You can also check  
cookware suitability  
with a magnet. If the  
magnet remains fixed to  
the base of the pan, the  
pan is suitable for  
NOTE: Some cookware can produce noises  
when used on induction cooking zones. This is  
not a fault in the cooktop, and its function will not  
be impaired in any way as a result.  
induction cooking.  
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INTRODUCTION TO INDUCTION COOKING  
SELECTING COOKWARE  
(continued)  
AVOIDING SCRATCHES  
USE FLAT-BOTTOMED COOKWARE  
It is recommended to always use heavier gauge  
stainless steel cookware on your induction  
cooktop surface. This will help reduce the  
possibility of developing scratches on the  
ceramic surface. Low-quality cookware can  
scratch the cooktop surface.  
Cookware must fully contact the surface of the  
cooking element. Use flat-bottomed pans sized to  
fit the cooking element and  
amount of food being  
prepared. Check for  
flatness by rotating a ruler  
across the bottom of the  
Cookware should always be lifted over the  
ceramic cooktop surface to prevent scratching.  
Sliding any type of cookware over the ceramic  
cooktop can affect the overall appearance of the  
cooktop. Over time, sliding ANY type of cookware  
over the ceramic cooktop may alter the overall  
appearance of the cooktop. Eventually, the  
buildup of scratches can make cleaning the  
surface difficult and degrade the overall  
appearance of the cooktop.  
cookware.  
Scratches can also result from grains of sand  
(e.g., after washing vegetables) which are  
dragged with the pot across the cooking surface.  
FOR BEST RESULTS:  
TIPS FOR SAVING ENERGY:  
Always follow the recommendations for proper  
cookware type and size. In addition:  
• Always position pots and pans before you  
switch on the Cooking Zone.  
• Do not use dirty pans with grease buildup.  
Always use pans that are easy to clean after  
cooking, and make sure that the bottoms of the  
pans are clean and dry.  
• Dirty cooking zones and cookware use  
more electricity.  
• Whenever possible, always have the lid firmly  
placed on the pots and pans so that they are  
completely covered.  
• When cooking with large amounts of liquid, use  
large pots so that nothing can boil over.  
• Do not let pans boil dry. This may cause  
permanent damage in the form of breakage,  
fusion, or marring that can affect the ceramic  
cooktop. (This type of damage is not covered  
by your warranty.)  
• Match the pan size and Cooking Zone to the  
amount of food being prepared.  
10  
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INTRODUCTION TO INDUCTION COOKING  
SELECTING COOKWARE  
Minimum pan size =  
Minimum pan size =  
714(180 mm)  
SELECTING THE PROPER PAN SIZE  
5(125 mm)  
• There are 4 Cooking Zones on the  
induction cooktop. Each element requires a  
minimum pan size to be used effectively.  
The inner ring of each cooking zone is a  
guide to correctly match the minimum pan  
size. The bottom of the pan must fully  
cover the inner ring for proper cooking  
to occur.  
Minimum  
pan size =  
534(145 mm)  
• The thicker outer ring at each Cooking  
Zone is helpful to determine the pan  
MAXIMUM size. After centering the  
cookware on the Cooking Zone, make sure  
the cookware does not extend more than  
1/2beyond the thicker line on the Cooking  
Zone. The pan must make FULL contact  
on the glass surface without the bottom of  
the pan touching the metal cooktop trim.  
Only use the supplied pan on  
the bridge element.  
If a pan made of the correct material is centered  
properly on any of the active Cooking Zones but is  
TOO SMALL, the affected Cooking Zone LED will  
blink and the pan will not heat.  
COOKWARE SELECTION AND PLACEMENT  
It is important that the proper cookware be used and placed correctly on the cooktop. ANY one of the  
incorrect conditions shown below may be detected by the sensors located below the ceramic  
cooktop surface. If this happens, one or more of the Cooking Zones will not heat, and an F will  
appear in the affected Cooking Zone display. Correct the problem before attempting to use the  
cooktop.  
CORRECT  
INCORRECT  
Pan does not meet  
the minimum size  
required for the  
Pan size meets or  
exceeds the  
Cookware not  
Curved or warped  
Flat pan bottom &  
straight sides.  
Cookware centered  
correctly on Cooking  
Zone surface.  
centered on Cooking pan bottoms or  
recommended  
Zone surface.  
sides.  
Cooking Zone used.  
minimum size for  
the Cooking Zone.  
Pan bottom rests on Heavy handle  
cooktop trim or does tilts pan.  
not rest completely  
Pan is properly  
balanced.  
Pan rests completely  
on the cooktop  
surface.  
on the cooktop  
surface.  
11  
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PARTS AND FEATURES  
PARTS AND FEATURES OF YOUR COOKTOP  
Throughout this manual, features and appearance may vary from your model.  
2400W (Normal)  
3300W (Boost)  
1400W (Normal)  
1800W (Boost)  
1800W (Normal)  
2400W (Boost)  
Electronic touch controls  
Ceramic Cooktop: LG’s new induction cooktop  
features a ceramic cooktop surface that remains  
cooler than conventional ceramic cooktops,  
regardless of whether it is ON or OFF.  
Induction Cooking Zones: Induction Cooking  
Zones under the ceramic cooktop heat the base  
of the pan immediately without heating the  
ceramic-glass cooktop first. The two medium-  
sized zones can be used together for larger  
oblong pans.  
Touch Controls: Easy-to-use touch controls  
provide precise operation.  
CAUTION  
Burn Hazard: The Cooking Zones may  
appear cool when turned ON and after  
they have been turned OFF. The ceramic  
surface may be HOT from residual heat  
transferred from cookware.  
Easy Cleaning: The ceramic-glass cooking  
surface and touch control make for easy clean-  
up and eliminate crevices and gaps where  
grease can accumulate.  
Control and Function Displays: Digital displays  
show current settings and warn you of hot  
surfaces from any residual heat of the  
corresponding cooking zone.  
Magnetic Detector: The coil sensor  
automatically detects suitable cookware and  
prevents accidental activation.  
Safety Shutoff: All Cooking Zones feature a  
safety shut off that turns off the Cooking Zone if  
ON/OFF is pressed but no power level is  
selected within 10 seconds.  
Pan Size Detection: The pan recognition sensor  
automatically detects and adapts the Cooking  
Zones to the pan size being used.  
Improved Efficiency: Induction cooking heats  
faster while using less energy. Induction cooking  
brings liquids to a boil quickly yet allows even,  
steady simmering.  
12  
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PARTS AND FEATURES  
TOUCH CONTROL FEATURES  
2
6
3
4
5
1
6
6
COOKING ZONE CONTROLS: Each Cooking  
Zone features its own control, and can be  
activated individually.  
1
2
BRIDGE: Activates the two left Cooking Zones  
together as a single large Cooking Zone.  
For bridge operation, touch this pad to activate  
The ON/OFF pad activates the desired  
Cooking Zone.  
and adjust the power level with the  
pads for either left Cooking Zone.  
or  
Use the  
Cooking Zone to adjust the power level  
from to and (Boost).  
or  
pads for the active  
TIMER: When activated, the time remaining is  
shown in the display. Use the  
adjust the timer.  
or  
pads to  
The display in the Cooking Zone control will  
show the power level:  
3 CHILD LOCK: Press and hold for 3 seconds to  
activate and deactivate the child lockout function.  
to  
or  
WARM: This pad automatically lowers the last  
selected active element to the lowest setting.  
4
5
Hot Surface Indicator: After use, an  
will  
appear in the Cooking Zone power level display  
until the cooking surface has cooled down.  
POWER: Press the POWER pad to turn the  
entire cooktop ON and OFF. When it is ON, the  
cooktop is in standby mode until a Cooking Zone  
is activated.  
13  
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OPERATING INSTRUCTIONS  
BEFORE USING THE COOKTOP  
Before using the cooktop for the first time, clean  
it thoroughly with the included cleaner or ceramic  
cooktop cleaner according to the Care and  
Cleaning instructions in this guide. This will  
remove any help protect the ceramic surface  
and make future cleanup easier.  
CAUTION  
Never use scrub pads or abrasive cleaners.  
They can cause permanent damage to the  
cooktop surface.  
SETTING THE CONTROLS  
To operate the touch control pads, touch the pad  
firmly with the flat part of your fingertip.  
FIRST OPERATION  
The first time that power is supplied to the  
cooktop,  
will flash in the display for each  
cooking zone for 60 seconds or until the  
POWER pad is touched for approximately  
2 seconds.  
NOTE:  
will also flash when power is restored  
after a power outage.  
ACTIVATING THE COOKTOP  
To turn on the cooktop, touch the  
POWER pad for approximately  
2 seconds. The indicator above  
the pad will light.  
NOTE: After turning on the cooktop with  
the POWER pad, you must select one of  
the Cooking Zones within 20 seconds using  
the Cooking Zone ON/OFF pad(s). If no  
selection is made, the cooktop will turn off  
for safety reasons.  
SELECTING THE COOKING ZONE  
To select the desired Cooking Zone,  
press the ON/OFF pad. The display for  
the selected Cooking Zone will show  
and and an indicator will light to indicate  
that the Cooking Zone is on but no  
power level is set.  
NOTE: Once the Cooking Zone has been  
selected with the ON/OFF pad, the power level  
must be selected within 5 seconds with the  
or  
pad. Otherwise, the Cooking Zone  
will turn off for safety reasons.  
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OPERATING INSTRUCTIONS  
SETTING THE CONTROLS  
SETTING THE POWER LEVEL  
The power level for the selected Cooking Zone  
can be set from  
to  
and  
(Boost).  
NOTE:  
To adjust the power level:  
If the cookware or pan is moved from the  
center of any active Cooking Zone for any  
reason, a sensor will detect this and the  
Cooking Zone will no longer heat. The display  
for that Cooking Zone will flash the last power  
level setting for the Cooking Zone.  
Touch the  
Cooking Zone.  
or  
pad for the selected  
1
Touching  
Touching  
Touch the  
will set the power level to  
will set the power level to  
.
.
or  
pad of the selected  
The Cooking Zone will remember the power  
level setting for up to 90 seconds before the  
Cooking Zone will automatically shut off.  
Cooking Zone to increase or decrease the  
power level.  
If power level  
is selected, the Cooking  
Zone will turn off after 5 seconds.  
WARNING  
2
Your cooktop has a residual heat indicator  
for each Cooking Zone. This indicator will warn  
that this area has been used and is still giving  
off enough heat to cause burns.  
For faster power level adjustments, touch  
and hold the  
or  
pads until the  
desired setting is reached.  
NOTE: Normal power  
settings range in 1/2 step  
increments for power  
levels from 2 to 6 to  
allow precision cooking.  
A dot will appear next to  
the number to indicate a  
1/2 power level step.  
Avoid touching the burner when this  
indicator is shown. Although the cooktop  
is OFF, the  
will stay lit until the  
cooktop has cooled down.  
3 If the Cooking Zone  
or  
pads are held  
for more 10 seconds, the timer display will  
show the error message . To clear this  
error message, press the ON/OFF pad for  
the Cooking Zone you were setting. This  
message does NOT relate to the timer pad.  
To turn off the cooking zone:  
Once cooking is complete, touch the  
ON/OFF pad to turn the cooking zone OFF.  
1
The corresponding cooking zone display witll  
turn off.  
2
If the POWER pad is touched instead of  
ON/OFF, the entire cooktop will turn off.  
3
15  
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OPERATING INSTRUCTIONS  
SETTING THE CONTROLS  
(cont.)  
POWER BOOST  
WARM  
The cooktop features a WARM setting that  
operates the last Cooking Zone used at the  
LOW power level.  
Boost is the highest power level, designed for  
quickly heating or boiling larger quantities. Boost  
will operate for a maximum of 12 minutes. After  
12 minutes, it will automatically revert to power  
level 9.  
To activate:  
Touch the WARM pad and the last Cooking Zone  
used will be set to the LOW setting.  
appear in the display.  
will  
ACTIVATING POWER BOOST  
To deactivate:  
To turn off the WARM function and return to  
Turn on the desired Cooking Zone with the  
ON/OFF pad for that Cooking Zone.  
1
normal power levels, touch the  
will be displayed.  
pad and  
2
3
Touch the  
pad and  
will be displayed.  
will be  
Touch the  
displayed.  
pad again and  
POWER LEVEL GUIDE  
NOTE: The power boost function will be  
activated for a maximum of 12 minutes. At  
the end of the power boost cycle, the  
Cooking Zone will automatically default to  
Setting  
9 or Boost  
7–9  
Function  
Used for  
Fast heating  
Bringing liquids to a boil.  
the back to the power level  
. The power  
Heaving browning, Browning meats, heating  
deep fat frying  
oil for deep-fat frying,  
sautéing, maintaining a  
fast boil for large amounts  
of liquids.  
boost function CANNOT be used with the  
front and rear Cooking Zones on the same  
side at the same time.  
4
To deactivate the power boost function  
and revert to normal power levels, touch  
6–7  
4–5  
Roasting, frying  
Frying meats, chops,  
pancakes, sausages, eggs.  
the  
pad.  
Boiling, general  
cooking  
Cooking larger quantities,  
soups and stews, steaming  
potatoes, cooking meat  
stock or bouillon.  
NOTE: To protect the internal electronic  
components of the cooktop, the cooktop  
may automatically deactivate the power  
boost function and return to a normal  
power level before 12 minutes have passed.  
This is normal.  
3–4  
2–3  
Steaming  
Steaming vegetables,  
braising meats.  
Simmering  
Simmering rice or milk-  
based dishes, steaming  
smaller quantities of  
potatoes and vegetables,  
heating ready-to-serve  
meals.  
NOTE: The electronic processes involved  
with induction cooking create some unusual  
background noises. These noises are normal  
and part of the induction cooking process.  
Please note that these noises are more  
noticeable while cooking with power boost.  
1–2, L  
0
Melting  
OFF  
Fluffy omelettes, keeping  
dishes warm, melting  
butter or chocolate.  
Off setting.  
NOTE: These settings are recommended guidelines for  
cooking. You may need to adjust the power level for the type  
of food and pan.  
16  
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OPERATING INSTRUCTIONS  
USING THE BRIDGE COOKING ZONES  
BRIDGE COOKING ZONES  
The two left Cooking Zones can be used  
together as a single Cooking Zone using the  
Bridge function. This allows you to cook with  
larger, oblong pans.  
NOTE: When using the supplied bridge pan, it  
is important to rub it with oil to prevent burning  
and sticking.  
ACTIVATING THE BRIDGE  
COOKING ZONE  
Touch the BRIDGE pad. The indicator  
above the pad will light.  
Touch the  
or  
pad for either left  
Cooking Zone to adjust the power level for  
both Cooking Zones.  
NOTE:  
• Use the supplied bridge pan ONLY on the  
bridge cooking zone.  
To purchase a replacement or additional bridge pan, call 1-800-243-0000 (U.S.A)  
or 1-800-542-2623 (Canada) and choose the appropriate prompt from the menu.  
Or, visit our Web site at us.lgservice.com (U.S.A) or ca.lgservice.com (Canada).  
USING THE TIMER  
The timer feature may be helpful if a recipe calls  
for cooking for a set time. The timer can be set  
from 1 to 99 minutes. Once set, the digital display  
NOTE: The timer function is a minute timer only.  
It does NOT turn the cooktop ON or OFF.  
between the timer  
or  
pads will begin to  
count down the remaining time in minutes.  
SETTING THE TIMER  
CANCELING THE TIMER  
1
1
Touch the  
or  
pads under the word  
To cancel the timer, touch the TIMER  
and pads at the same time, OR  
TIMER. Each touch will increase or decrease  
the time by one minute, from 1 to 99  
minutes. You may also touch and hold  
Touch and hold the  
or  
pad until  
appears in the display.  
or  
to scroll up or down. The timer  
2
display will flash.  
The timer display will turn off.  
2 Once the desired time is set, the display will  
stop flashing and the timer will start counting  
down after no pad has been touched for 5  
seconds. Once the timer reaches  
, a long  
beep will sound to indicate the time is up.  
17  
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OPERATING INSTRUCTIONS  
USING CHILD LOCK  
You can lock the entire cooktop at any time when  
it is not in use. Locking the cooktop will prevent  
Cooking Zones from being turned on  
accidentally.  
SETTING CHILD LOCK  
CANCELING CHILD LOCK  
The cooktop must be OFF to set the  
CHILD LOCK function. If it is not OFF,  
touch and hold the POWER pad for  
approximately 2 seconds. The indicator  
above the POWER pad will turn OFF.  
To turn off CHILD LOCK, touch and  
hold the CHILD LOCK pad for 3  
seconds. The indicator light above the  
pad will go off and the cooktop can now  
be used normally.  
Touch and hold the CHILD LOCK pad for  
3 seconds. The indicator light above the  
CHILD LOCK pad will turn on to indicate  
that the cooktop is locked.  
OTHER FUNCTIONS  
POWER SHARING  
Your cooktop is equipped with four induction  
Cooking Zones within two heating sections. The  
right and left Cooking Zones are powered by two  
independent induction inverters—one inverter for  
each of the two heating sections. Two Cooking  
Zones in a heating section share the power of  
one inverter. This is called power sharing.  
sections. Place one pan on one of the Cooking  
Zones of the left heating section and the other  
pan on one of the Cooking Zones of the right  
heating section.  
For example, if you are cooking on both right  
Cooking Zones, the last power level set will be  
maintained, while the first Cooking Zone may  
experience a slight reduction in the power level.  
POWER SHARING TIPS:  
Remember to set the power level for the food  
item you wish to keep constant last. When using  
two Cooking Zones, you can maintain a constant  
power level for two pans on separate heating  
Left heating  
section  
Right heating  
section  
AUTOMATIC SHUTOFF  
AUTOMATIC POWER LEVEL CONTROL  
If a Cooking Zone is in constant use for more  
than 17 hours and the control setting is not  
changed, the Cooking Zone will shut off  
automatically.  
The power level displayed may be different from  
the actual power level at the high temperature  
range. To prevent the cooktop from overheating,  
the power level is controlled automatically.  
18  
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CARE AND CLEANING  
CLEANING THE COOKTOP  
General cleaning for induction ceramic glass  
cooking surfaces is considerably easier than  
for cooking surfaces with radiant heating.  
REMOVING HEAVY SOIL  
To remove food that has boiled over or stubborn  
spills, use a glass scraper.  
NOTE:  
Hold the glass scraper at an angle of about  
45° to the ceramic-glass surface.  
1
2
3
To prevent accidental activation of the controls, it  
is recommended that you set the CHILD LOCK  
feature before cleaning.  
Remove soiling by sliding the blade across  
the area.  
IMPORTANT:  
Use a ceramic glass cleaner as described in  
• Cleaning agents must not come in contact with  
the hot ceramic-glass surface. All cleaning  
agents must be rinsed off thoroughly with  
clean water.  
GENERAL CLEANING.  
• Do not use any aggressive cleaners such as  
grill or oven sprays, coarse scouring cleansers,  
or abrasive pan cleaners.  
• Clean the ceramic-glass surface after each  
use when it is warm to the touch or cold.  
This will prevent spills from becoming burnt on.  
Remove water marks, grease and discoloration  
with a glass scraper and ceramic-glass  
cleaner.  
PROBLEM SOILS  
Remove sugar, melted plastic, aluminum foil,  
or other meltable materials with a glass  
scraper immediately and while still hot.  
Failure to do so can cause permanent  
damage to the cooktop surface. If the  
Cooking Zone has already cooled down,  
warm it up again.  
1
NOTE:  
You can obtain glass scrapers and ceramic-  
glass cleaners from your local hardware store.  
IMPORTANT: There is a risk of burning yourself  
when the glass scraper is used on a hot Cooking  
Zone. Use care and wear an oven mitt.  
GENERAL CLEANING  
When it is cool, wipe the ceramic-glass  
surface with a damp cloth and a small  
amount of ceramic glass cleaner.  
1
Then clean the cooktop normally when it has  
cooled down.  
2
2
Wipe dry with a clean cloth.  
NOTE: Scratches or dark marks on the ceramic-  
glass surface caused by a pan base with sharp  
edges cannot be removed. However, they do not  
impair the function of the cooktop.  
3 Once a week, thoroughly clean the entire  
ceramic-glass cooking surface with a  
commercially available ceramic-glass  
cleaner.  
4
Then, wipe the ceramic-glass surface  
using a clean, soft cloth dampened with  
clean water, and polish dry with a clean  
lint-free cloth.  
19  
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INSTALLATION INSTRUCTIONS  
INSTALLATION AND SERVICE MUST BE PERFORMED BY A QUALIFIED INSTALLER.  
IMPORTANT: SAVE THESE INSTRUCTIONS FOR LOCAL ELECTRICAL  
INSPECTOR’S USE.  
READ AND SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.  
BEFORE YOU BEGIN  
Read these instructions completely  
and carefully.  
NOTE TO CONSUMER:  
Keep this User’s Guide and Installation  
Instructions for future reference.  
NOTES TO INSTALLER:  
NOTE: This appliance must be properly  
grounded.  
Damage caused by failure to follow these  
instructions is not covered by the cooktop  
warranty.  
• Read all instructions contained in these  
installation instructions before installing the  
cooktop.  
• Remove all packing material before connecting  
the electrical supply to the cooktop.  
• Observe all governing codes and ordinances.  
• Only certain cooktop models may be installed  
over certain built-in electric oven models.  
• Be sure to leave these instructions with the  
consumer.  
UNPACKING THE COOKTOP  
Unpack and visually inspect the cooktop for  
any damage or missing components.  
Be sure the bottle of cleaner and conditioner  
1
2
packed in the literature bag is left where the  
user can find it easily. It is important that the  
ceramic-glass cooktop be pretreated before  
use. See CARE AND CLEANING.  
TECHNICAL SPECIFICATIONS  
COOKTOP DIMENSIONS  
Width  
Depth  
Height  
COUNTERTOP CUTOUT DIMENSIONS  
Width  
3078(783 mm)  
2112(546 mm)  
2 316(56 mm)  
2938(783 mm)  
Depth  
2014(546 mm)  
ELECTRICAL SPECIFICATIONS  
Connection voltage:  
240/208 VAC, 60 Hz.  
COOKING ZONES  
Position  
Front Left  
Rear Left  
Diameter  
Power*  
7(180 mm)  
7(180 mm)  
6(150 mm)  
1800W (2400W Boost)  
1800W (2400W Boost)  
1400W (1800W Boost)  
Maximum connected power load:  
7.4 kW/6.8 kW  
Front Right  
Rear Right  
101/4(260 mm) 2400W (3300W Boost)  
* The rated power consumption may vary according to pan size and type.  
20  
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INSTALLATION INSTRUCTIONS  
PREPARING THE INSTALLATION LOCATION  
IMPORTANT INSTALLATION INFORMATION  
• All electric cooktops run off a single phase,  
three-wire or four-wire cable, 240/208 volt,  
60 hertz, AC-only electrical supply with ground.  
• Minimum distance between cooktop and  
overhead cabinetry is 30(76.2 cm).  
I
** Do not obstruct these areas!  
J
30” Min.  
(76.2 cm)  
B
A
C
D
E
H
K
L
G
M
F
4" X 8" (10.2 cm x 20.3 cm)  
opening to route armored  
cable if panel is present.  
F
G
J
K
Unit  
A
B
C
D
E
H
I
L
M
Min  
Max  
Min  
Max  
Min Max Min  
13  
1
3
13  
5
3
1
1
3
13  
5
3
1
Inch 30 /16 21 /2 2 /16 28 /16 19 /8 29 /8 29 /2 20 /4 20 /8  
/16 1 /16 24  
20 33  
30  
4 /16 1 /2 24  
mm  
783  
546  
56  
732.2  
498  
746  
749  
515  
518  
610 762 106  
38 610  
All dimensions are stated in inches and millimeters (mm).  
Allow 2(5 cm) space below the armored cable opening to clear the electric cable and allow  
space for installation of the junction box on the wall at the back of the cooktop.  
21  
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INSTALLATION INSTRUCTIONS  
DIMENSIONS AND CLEARANCES  
Overhead cabinet should not exceed a maximum  
depth of 13” (33 cm).  
I
Min. recommended  
distance between rear  
edge of cutout and  
nearest combustible  
surface.  
30” (76.2 cm) min. clearance  
between the top of the  
cooktop and the bottom of  
an unprotected wood or  
metal cabinet.  
10"  
( 25.4 cm)  
L
F
18"  
( 45.7 cm)  
J
K
24” (61 cm) min. when bottom of  
wood or metal cabinet is protected by  
not less than 1/8” flame-retardant  
millboard covered with no less than  
No. 28 MGS sheet steel, 0.015” (0.4  
mm) stainless steel, 0.024” (0.6 mm)  
aluminum, or 0.020” (0.5 mm) copper.  
G
Min. from edge of  
cooktop to nearest  
combustible wall  
(either side of unit).  
H
M
12"  
(30.5 cm)  
24"  
(61 cm)  
Empty space is needed underneath  
the cooktop for installation purposes.  
Approximate location of junction box.  
Model  
H
L
30″  
71/2(191mm)  
11/2(38mm)  
CAUTION  
To eliminate the risk of burns or fire by  
reaching over heated surfaces, cabinet  
storage space located above the cooktop  
should be avoided. If cabinet storage is  
provided, risk can be reduced by installing  
a range hood that projects horizontally a  
minimum of 5(12.7 cm) beyond the face  
of the cabinets.  
22  
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INSTALLATION INSTRUCTIONS  
ELECTRICAL CONNECTIONS  
PROVIDING THE  
IMPORTANT SAFETY INSTRUCTIONS  
ELECTRICAL CONNECTION  
• Be sure your cooktop is installed and grounded  
properly by a qualified installer or service  
technician.  
Install the junction box under the cabinet and run  
120/240 or 120/208 volt, AC wire from the main  
circuit panel.  
• This cooktop must be electrically grounded in  
accordance with local codes or, in their  
absence, with the National Electrical Code  
ANSI/NFPA No. 70, latest edition in the  
United States.  
NOTE: DO NOT connect the wire to the circuit  
panel at this time.  
WARNING  
The electrical power to the cooktop must be  
shut off while line connections are being  
made. Failure to do so could result in  
serious injury or death.  
ELECTRICAL REQUIREMENTS  
Observe all governing codes and local  
ordinances.  
The appliance should be connected to the  
fused disconnect (or circuit breaker) box  
through flexible armored or nonmetallic  
sheathed cable. The flexible armored cable  
extending from this appliance should be  
connected directly to the grounded junction  
box. The junction box should be located as  
shown on page 22 with as much slack as  
possible remaining in the cable between the  
box and the appliance, so it can be moved if  
servicing is ever necessary.  
3
1
A 3-wire or 4-wire single-phase 120/240 or  
120/208 volt, 60 Hz AC-only electrical supply  
is required on a separate circuit fused on  
both sides of the line (time-delay fuse or  
circuit breaker is recommended). DO NOT  
fuse neutral. The fuse size must not exceed  
the circuit rating of the appliance specified on  
the nameplate.  
2
This unit can consume up to 7,400W at  
240 VAC. A 40 Amp circuit breaker with wire  
gauge #8 AWG must be used.  
A suitable strain relief must be provided to  
attach the flexible armored cable to the  
junction box.  
4
NOTE: Wire sizes and connections must  
conform with the fuse size and rating of the  
appliance in accordance with the National  
Electrical Code ANSI/NFPA No. 70, latest  
edition, and local codes and ordinances.  
WARNING  
An extension cord must not be used with  
this appliance. Such use may result in a fire,  
electrical shock, or other personal injury.  
23  
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INSTALLATION INSTRUCTIONS  
ELECTRICAL CONNECTIONS  
(cont.)  
ELECTRICAL CONNECTION  
Connect the flexible armored cable that extends  
from the surface unit to the junction box using a  
suitable strain relief at the point the armored  
cable enters the junction box. Then make the  
electrical connection as follows.  
WARNING  
DO NOT ground to a gas supply pipe. DO  
NOT connect to electrical power supply  
until appliance is permanently grounded.  
Connect the ground wire before turning  
on the power.  
Electrical ground is required on this  
appliance.  
This appliance is manufactured with a supply  
wire and a frame connected green or bare  
copper grounding wire.  
WARNING  
NOTE TO ELECTRICIAN:  
This appliance is equipped with a copper  
conductor flexible cable. If connection is  
made to aluminum house wiring, use only  
special connectors which are approved for  
joining copper and aluminum wires in  
accordance with the National Electrical Code  
and local codes and ordinances. Improper  
connection of aluminum house wiring to  
copper leads can result in a short circuit or  
fire. Follow the connector manufacturer’s  
recommended procedure closely.  
The armored cable leads supplied with the  
appliance are UL-listed for connection to larger  
gauge household wiring. The insulation of the  
leads is rated at temperatures much higher than  
the temperature rating of household wiring. The  
current-carrying capacity of the conductor wire  
is governed by the temperature rating of the  
insulation around the wire, rather than the  
wire gauge alone.  
WHERE LOCAL CODES PERMIT CONNECTING THE APPLIANCE-GROUNDING  
CONDUCTOR TO THE NEUTRAL (WHITE) WIRE  
Observe all governing codes and local  
ordinances.  
3-WIRE GROUNDED JUNCTION BOX  
Cable from power supply  
1
Disconnect the power supply.  
2
White wire  
(neutral)  
At the circuit breaker box, fuse box or  
junction box, connect appliance and power  
supply cable wires as shown.  
Red  
wires  
Black  
wires  
WARNING  
You may not ground the cooktop through  
the neutral (white) wire if cooktop is used  
in a new branch circuit installation (1996  
NEC), mobile home, recreational vehicle, or  
where local codes do not permit grounding  
to the neutral (white) wire. When grounding  
to the neutral (white) wire is prohibited, you  
must use a 4-wire power supply cable.  
Failure to heed this warning may result  
in electrocution or other serious  
Junction box  
UL-listed conduit  
connector  
Green wire (ground)  
Cable from cooktop  
personal injury.  
24  
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INSTALLATION INSTRUCTIONS  
ELECTRICAL CONNECTIONS  
(cont.)  
IF COOKTOP IS USED IN A NEW BRANCH CIRCUIT INSTALLATION (1996 NEC), MOBILE  
HOME, RECREATIONAL VEHICLE, OR WHERE LOCAL CODES DO NOT PERMIT  
GROUNDING TO THE NEUTRAL (WHITE) WIRE  
Observe all governing codes and local  
4-WIRE GROUNDED JUNCTION BOX  
ordinances.  
Cable from power supply  
Disconnect the power supply.  
1
White wire  
(no connection)  
Ground  
wire  
Red  
2
At the circuit breaker box, fuse box or  
junction box, connect appliance and power  
supply cable wires as shown.  
wires  
Black  
wires  
WARNING  
If connecting to a 4-wire power supply cable  
electrical system, the appliance frame  
connected ground wire MUST NOT be  
connected to the neutral wire of the 4-wire  
electrical system.  
Junction box  
UL-listed conduit  
connector  
Green wire (ground)  
Cable from cooktop  
COOKTOP INSTALLATION  
1
Visually inspect the cooktop for damage.  
Make sure all cooktop screws are tight  
(see below for locations).  
2
Carefully lower the cooktop into the counter-  
top cutout, making sure not to trap any wires.  
NOTE: Do not use caulking compound. The  
cooktop must be removable, should service  
be required.  
Nylon spacers  
Screws  
WARNING  
Do not remove the nylon spacers on the  
edges of the cooktop. These spacers center  
the cooktop in the space provided. The  
cooktop must be centered to allow proper  
venting and to prevent excess heat buildup  
that may result in heat damage or fire.  
25  
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INSTALLATION INSTRUCTIONS  
COOKTOP INSTALLATION  
(cont.)  
3
Install the retainer brackets to the bottom of  
the cooktop; then snug the bolts against the  
bottom of the countertop as shown.  
NOTE: The retainer brackets MUST be  
installed to meet local codes or, in their  
absence, with the National Electrical Code  
ANSI/NFPA No. 70, latest edition.  
Preferred  
installation  
Alternative  
installation  
Retainer  
brackets  
Retainer  
brackets  
Cooktop  
Countertop  
Bolt  
Retainer  
brackets  
FINAL CHECK  
Perform a final operational check of the cooktop,  
making sure the cooktop powers on properly and  
that each Cooking Zone operates correctly. Refer  
to the Operating Instructions in this guide for  
details.  
CAUTION  
Do not touch cooktop glass or Cooking  
Zones. They may be hot enough to  
cause burns.  
MODEL AND SERIAL NUMBER LOCATION  
The model and serial numbers are located on a  
plate on the bottom of the cooktop. Please  
record them in this guide; you will need them  
for warranty registration.  
26  
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TROUBLESHOOTING  
BEFORE CALLING FOR SERVICE  
Before you call for service, review this list. It may save you time and expense. This list includes common  
occurrences that are not the result of a defect in workmanship or materials.  
Problem  
Possible Causes  
Solutions  
Cooktop does not work • Cooktop controls are locked.  
• See USING CHILD LOCK to turn off the  
CHILD LOCK feature.  
• Circuit breaker has tripped or  
fuse is blown.  
• Reset the circuit breaker or replace the fuse.  
• Power outage.  
• Check house lights to confirm power outage.  
• Contact the installer or dealer.  
• Installation wiring not complete.  
Cooktop does not heat  
• No cookware or improper  
cookware on Cooking Zone.  
• Make sure that cookware is centered on the cooking  
zone, and that cookware is of the proper type for  
induction cooking. See SELECTING COOKWARE.  
• Cookware incorrect size for  
selected Cooking Zone.  
• Cookware bottom must be large enough to cover  
Cooking Zone completely. See SELECTING COOKWARE.  
• Cookware not resting completely  
on Cooking Zone.  
• Cookware bottoms must be flat and centered on the  
Cooking Zone, and must not rest on the cooktop triim.  
See SELECTING COOKWARE.  
• Incorrect Cooking Zone selected.  
• No power to cooktop.  
• Make sure the correct control is ON for the Cooking  
Zone being used.  
• See “Cooktop does not work” above.  
Cooktop turns off  
while cooking  
• Cooktop internal heat sensor  
has detected high temperature  
inside the cooktop.  
• Make sure the cooktop vents are not blocked. See  
page 21 for Air Exhaust and Fresh Air Intake locations.  
• Automatic shutoff has activated.  
• The cooktop features an automatic shutoff feature  
that turns the entire cooktop off if any Cooking Zone  
has been on continuously for 17 hours.  
• Liquid or object on controls area.  
• The cooktop control may read liquids or objects in  
the controls area as a touch, which could cause the  
cooktop to shut off. Clean up spills or remove objects  
and restart cooktop.  
The power level for a  
Cooking Zone is flashing  
• Cookware has been removed from  
the Cooking Zone.  
• Place the cookware back on the Cooking Zone within  
90 seconds to maintain the power level settings.  
• Cookware not centered on  
Cooking Zone.  
• Make sure cookware is centered and resting flat on the  
Cooking Zone. See SELECTING COOKWARE.  
Power Boost does  
not work  
• Power Boost being used with two  
Cooking Zones on the same side of  
the cooktop.  
• Each side of the cooktop shares an inverter for both  
Cooking Zone. Power Boost cannot be used with two  
Cooking Zones on the same inverter at the same time.  
See POWER BOOST and POWER SHARING.  
27  
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TROUBLESHOOTING  
BEFORE CALLING FOR SERVICE  
Problem  
Possible Causes  
Solutions  
appears in the  
timer display  
• Control pad was touched too long.  
• This message will appear if any pad except the Timer  
or  
pads is touched for more than 10 seconds.  
It will also appear if liquids or objects are spilled or left  
on the controls area. To clear the error code, remove any  
liquid or objects from the controls area and press the  
POWER pad to reset the cooktop.  
appears in the  
timer display  
• Supplied voltage to cooktop is  
too low.  
• If the voltage of the power supplied to the cooktop is too  
low, it cannot operate properly and will show this error  
code. This may be caused by reduced voltage being  
supplied to the house circuit. If connections are  
correct and the supplied voltage returns to normal,  
the code will disappear.  
appears in the  
• Electronics fault error message.  
• Power outage or initial startup.  
Turn the cooktop OFF; then shut off power at the fuse or  
circuit breaker for about 30 seconds. Turn power back  
on to the cooktop and turn the cooktop on using the  
POWER pad. If the error message is still displayed, call  
for service.  
display and a number  
appears in the timer  
display  
flashes in the  
display  
• When the cooktop is first turned on or after a power  
outage,  
will blink in the display for 90 minutes or  
until the POWER pad is touched for 2 seconds.  
28  
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LG ELECTRONICS, INC.  
LG INDUCTION COOKTOP LIMITED WARRANTY — USA  
LG Electronics Inc. will repair or replace your product, at LG’s option, if it proves to be defective in material or  
workmanship under normal use, during the warranty period set forth below, effective from the date of original  
consumer purchase of the product. This limited warranty is good only to the original purchaser of the product  
and effective only when used in U.S.A.  
WARRANTY PERIOD:  
WHAT IS COVERED:  
One year  
from date of  
original purchase  
Any part of the cooktop which fails due to a defect in materials or workmanship. During this  
full one-year warranty, LG will also provide, free of charge, all labor and in-home service  
to replace the defective part.  
Five years  
from date of  
A replacement glass cooktop if it should crack due to thermal shock and crack at the  
rubber seal between the glass cooktop and the porcelain edge.  
original purchase  
A replacement induction surface unit if it should fail.  
During this limited additional four-year warranty, you will be responsible for any labor or  
in-home service.  
Please retain dealer’s dated bill of sale as evidence of the Date of Purchase for proof of warranty, and submit a copy of  
the bill of sale to the service person at the time warranty service is provided.  
Please call 1-800-243-0000 and choose the appropriate option to locate your nearest LG Authorized Service Center.  
Or visit our Web site at http://us.lgservice.com.  
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY  
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY  
IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. LG WILL NOT BE LIABLE  
FOR ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS,  
IN CONNECTION WITH THE PRODUCT. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY  
LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS  
MAY NOT APPLY TO YOU.  
THIS LIMITED WARRANTY DOES NOT APPLY TO:  
1. Service calls to correct the installation of your appliance, to instruct you how to use your appliance, to replace house fuses or correct  
house wiring, or to replace owner-accessible light bulbs.  
2. Repairs when your appliance is used in other than normal, single-family household use.  
3. Pickup and delivery. Your appliance is designed to be repairable in the home.  
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God, or use of products not  
approved by LG Corporation.  
5. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
6. Replacement parts or repair labor costs for units operated outside the United States.  
7. Any labor costs during the limited warranty period.  
This warranty is extended to the original purchaser and any subsequent owner for products purchased for home use within the USA. In  
Alaska, the warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of  
incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights,  
and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state  
consumer affairs or your state’s Attorney General.  
TO CONTACT LG ELECTRONICS BY MAIL:  
LG Customer Interactive Center  
P. O. Box 240007  
201 James Record Road  
Huntsville, Alabama 35824  
ATTN: CIC  
29  
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LG ELECTRONICS, INC.  
LG INDUCTION COOKTOP LIMITED WARRANTY — CANADA  
LG Electronics Inc. will repair or replace your product, at LG’s option, if it proves to be defective in  
material or workmanship under normal use, during the warranty period set forth below, effective from  
the date of original consumer purchase of the product. This limited warranty is good only to the  
original purchaser of the product and effective only when used in Canada.  
WARRANTY PERIOD:  
WHAT IS COVERED:  
One year  
from date of  
original purchase  
Any part of the cooktop which fails due to a defect in materials or  
workmanship. During this full one-year warranty, LG will also provide, free  
of charge, all labor and in-home service to replace the defective part.  
Five years  
from date of  
A replacement glass cooktop if it should crack due to thermal shock and  
crack at the rubber seal between the glass cooktop and the porcelain edge.  
original purchase  
A replacement induction surface unit if it should fail.  
During this limited additional four-year warranty, you will be responsible  
for any labor or in-home service.  
Please retain dealer’s dated bill of sale as evidence of the Date of Purchase for proof of warranty, and  
submit a copy of the bill of sale to the service person at the time warranty service is provided. This  
warranty is invalid if the factory-applied serial number has been altered or removed from the product.  
Please call 1-888-LG-CANADA (542-2623) and choose the appropriate option to locate your nearest  
LG Authorized Service Center or to obtain product or customer service assistance. Or visit our Web site  
at http://ca.lge.com. Have your product model, serial numbers and your postal code ready.  
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT  
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE  
EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS  
WARRANTY PERIOD ABOVE. LG WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR  
INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS, IN CONNECTION WITH  
THE PRODUCT. SOME PROVINCES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY  
LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS  
OR EXCLUSIONS MAY NOT APPLY TO YOU.  
THIS LIMITED WARRANTY DOES NOT APPLY TO:  
1. Service calls to correct the installation of your appliance, to instruct you how to use your appliance, to replace  
house fuses or correct house wiring, or to replace owner-accessible light bulbs.  
2. Repairs when your appliance is used in other than normal, single-family household use.  
3. Pickup and delivery. Your appliance is designed to be repairable in the home.  
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God, or use of  
products not approved by LG Corporation.  
5. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
6. Replacement parts or repair labor costs for units operated outside the United States.  
7. Any labor costs during the limited warranty period.  
This warranty is extended to the original purchaser and any subsequent owner for products purchased for home use  
within Canada. Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so this  
exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other  
rights which vary from province to province. To know what your legal rights are, consult your local or province  
consumer affairs or your province’s Solicitor General.  
TO CONTACT LG ELECTRONICS BY MAIL:  
LG Customer Interactive Center  
550, boul. Matheson Est  
Mississauga (Ontario)  
L4Z 4G3  
30  
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NOTES  
31  
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