COMMERCIAL BLENDER
USE AND CARE MANUAL
Model KCB148 Bar Blender
Model KCB348 Chef’s Blender
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®
KITCHENAID COMMERCIAL BLENDER
TABLE OF CONTENTS
INTRODUCTION
WARRANTY AND SERVICE
Blender Safety.......................................................................................2
Important Safeguards...........................................................................3
Proof of Purchase & Product Registration.............................................4
Electrical Requirements.........................................................................5
Warranty for the 50 United States & District of Columbia....................18
Warranty for Puerto Rico ......................................................................18
Arranging for Hassle-Free Replacement ................................................19
Ordering Accessories & Replacement Parts ...........................................19
Arranging for Service After the Warranty Expires .................................19
Arranging for Service Outside the 50 United States
FEATURES AND OPERATION
Commercial Blender Features................................................................6
& Puerto Rico........................................................................................19
Using the Blender
Before First Use..............................................................................9
Operating the Blender ...................................................................9
Using the Pulse Feature .................................................................11
Using the Ingredient Cap...............................................................11
Overload, Jam, & Thermal Safeguards ...........................................11
Power-On Safeguard......................................................................11
Operating Tips ...............................................................................12
Care & Cleaning
General Procedures........................................................................13
Washing & Rinsing the Blender Jar ................................................13
Cleaning the Base ..........................................................................13
Sanitizing the Blender....................................................................14
Troubleshooting....................................................................................15
Accessories/Replacement Parts List.......................................................17
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1
BLENDER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read
and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don’t immediately
follow instructions.
DANGER
You can be killed or seriously injured if you don’t follow
instructions.
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what can happen if the instructions are not followed.
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2
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always
7. Do not use outdoors.
be followed, including the following:
8. Do not let the cord hang over the edge of a table or counter.
9. Keep hands and utensils out of the container while blending to
reduce the risk of severe injury to persons or damage to the Blender.
A scraper may be used, but must be used only when the Blender is
not running.
1. Read all instructions.
2. To protect against the risk of electrical shock, do not put the
Blender in water or other liquids.
3. Close supervision is necessary when any appliance is used by or
near children.
4. Unplug the Blender from the outlet when not in use, before putting
on or taking off parts, and before cleaning.
10. Blades are sharp. Handle carefully.
11. Always operate the Blender with the cover in place.
12. When blending hot liquids, remove the center piece of the
two-piece cover.
5. Avoid contact with moving parts.
13. The use of attachments, including canning jars, not recommended
by KitchenAid may cause a risk of injury to persons.
14. This product is designed for household and commercial use.
6. Do not operate any appliance with a damaged cord or plug, or after
the appliance malfunctions or has been dropped or damaged in any
manner. Return appliance to the nearest authorized service facility for
examination, repair, or electrical or mechanical adjustment.
SAVE THESE INSTRUCTIONS
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3
PROOF OF PURCHASE
AND PRODUCT REGISTRATION
Always keep a copy of the sales receipt showing the date of purchase of
Please complete the following for your personal records:
your Blender. Proof of purchase will assure you of in-warranty service.
Model Number: Chef’s Blender – KCB348
Bar Blender – KCB148
Before you use your Blender, please fill out and mail your product
registration card packed with the unit. This card will enable us to
contact you in the unlikely event of a product safety notification and
assist us in complying with the provisions of the Consumer Product
Safety Act. This card does not verify your warranty.
Serial Number __________________________________________________
Date Purchased_________________________________________________
Store Name ____________________________________________________
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4
ELECTRICAL REQUIREMENTS
Volts: 120 V.A.C. only.
Hertz: 60 Hz
WARNING
NOTE: This Blender has a 3 prong grounded plug. To reduce the risk of
electrical shock, this plug will fit in an outlet only one way. If the plug does
not fit in the outlet, contact a qualified electrician. Do not modify the
plug in any way.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not use an extension cord. If the power supply cord is too short, have
a qualified electrician or serviceman install an outlet near the appliance.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
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5
COMMERCIAL BLENDER FEATURES
Outstanding Performance
The robust design handles job after job with outstanding results. It
thoroughly blends frozen drinks and purées sauces and soups in about
20 seconds.
Die-Cast Metal Base
Incredibly stable, the metal base stands up to the most intensive use
while providing quiet operation. Rubber feet protect the countertop and
eliminate “walk” during blending.
Powerful Motor
Motor generates more than 1 peak horsepower and is capable of
speeds up to 21,000 rpm. High-efficiency fan and airflow design
Model KCB348
Chef’s Blender
ensures cool operation.
Model KCB148
Bar Blender
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6
48 oz. Clear Polycarbonate or Stainless Steel Jar
On/Off/Pulse Switch
The 6-cup (48 oz.) jars are dishwasher safe. Each features a comfortable
handle. The polycarbonate jar includes a durable handle with soft
covering for additional comfort. The jar collar, blade assembly, and seals
are built into the jar for strength, durability, and water-tight performance.
Heavy-duty toggle switch turns the blender on and off.
Blender can be pulsed by pressing the switch down
momentarily. When pulsed, the blender operates at low
speed for maximum control.
Patented One-Piece Blade
Speed Selection Buttons (Chef’s Blender only)
Low, Medium, and High speeds provide versatility for
every culinary task, from puréeing sauces and soups
to blending frozen drinks. Indicator lights show the
speed selected.
Extra-thick, corrosion-resistant stainless steel blade has
sharpened edges and high blade angles for extreme
performance and long life. The blade is specially balanced
to reduce vibration and minimize bearing wear. The all
stainless steel blade assembly includes ball bearings for maximum
efficiency and durability.
Single Speed Operation (Bar Blender only)
The Bar Blender’s single speed is optimized for quickly
blending frozen drinks and crushing ice. To produce
similar results with the Chef’s Blender, use the High
speed setting.
Jar Lid with Removable 2 oz. Ingredient Cap
Jar lid provides a strong seal, yet is easy to remove. The
lid’s convenient ingredient cap makes adding ingredients
to the blender easy. With 1 and 2 ounce volume lines,
the cap doubles as a handy measuring cup.
One-Step Operation
Move the On/Off/Pulse Switch to “On” or “Pulse”, and the blender starts
immediately. The Chef’s Blender automatically starts at the Low speed
setting; the Bar Blender will operate at high speed in the “On” position
or low speed in the “Pulse” position. To start the Chef’s Blender at the
Medium or High speed settings, turn on the blender while pressing the
desired speed selection button.
Scalloped Inner Jar Collar and Base
The jar can be conveniently placed in any of 8 different
positions on the base. The scalloped design provides an
incredibly stable and secure coupling.
Continued…
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7
COMMERCIAL BLENDER FEATURES
Step Start™ Feature and Electronic Mixing Sensor
Under Base Cord Wrap
Blender automatically starts at a slow speed to minimize splattering,
then quickly steps up to the selected speed. The electronic mixing
sensor adjusts power automatically when blending to compensate for
light or heavy ingredients.
Wrap keeps excess cord out of sight and out of the way.
Easy-to-Clean Design
The smooth base and round power cord are easy to wipe clean. The jar
and lid are dishwasher safe. The blade assembly does not need to be
removed from the jar for cleaning.
Overload, Jam, Thermal, and Power-On Safeguards
If the blender is jammed, overloaded, or overheated, special electronic
controls will shut off the unit to prevent damage. The power-on
safeguard will prevent the blender from starting if it is plugged-in with
the On/Off/Pulse Switch in the “On” position.
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8
USING THE BLENDER
Before First Use
WARNING
Wash, rinse, and sanitize the blender before using it for the first
time. See page 13 for cleaning instructions.
Operating the Blender
1. Uncoil the power cord from the storage area on the bottom of the
blender base.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
2. Make certain the On/Off/Pulse Switch is in the “Off” position.
3. Plug the power cord into a grounded 3 prong outlet.
Continued…
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9
USING THE BLENDER
4. Place the jar on the blender base and add the desired ingredients.
6. Select other speeds on the Chef’s Blender by pushing the appropriate
Speed Selection Button. The indicator lights will show the current
speed selected.
Place the lid on the blender jar.
5. Move the On/Off/Pulse Switch to the “On” position to begin
blending. The Chef’s Blender will automatically start at the Low
speed setting.* The Bar Blender will run at high speed.
7. To stop blending, move the On/Off/Pulse Switch to the
“Off” position.
To start the Chef’s Blender at the Medium (Med) or High speed settings, move the On/Off/Pulse
Switch to the “On” position while pressing the desired Speed Selection Button.
*
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10
Using the Pulse Feature
Overload, Jam, and Thermal Safeguards
To pulse the ingredients in the blender, move the On/Off/Pulse Switch to
the “Pulse” position and hold it for the desired length of time. The
switch will instantly return to the “Off” position when released and the
blender will stop. When pulsed, the blender operates at low speed for
maximum control. The Pulse feature is great for blending jobs which
require a delicate touch.
The electronic controls of the blender will automatically shut off the
unit when:
• The blender becomes overloaded due to a too-heavy ingredient
mixture.
• The blender blades are jammed and will not rotate.
• The motor becomes overheated.
Please refer to the troubleshooting section on page 15 for more
information.
Power-On Safeguard
If the blender is plugged in with the On/Off/Pulse Switch in the “On”
position, the blender will not start. Please refer to the troubleshooting
section on page 15 for more information.
Using the Ingredient Cap
Ingredients can be added to the blender by removing the ingredient
1
cap from the lid. To remove, rotate the cap counter-clockwise ⁄2 turn
and lift. Featuring 1 and 2 oz. (30 and 60 ml) volume lines, the cap
can be used as a convenient measuring cup.
NOTE: When operating the blender at higher speeds, with a full jar, or
with hot contents, stop blender before adding ingredients.
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11
OPERATING TIPS
• Keep the lid on the blender jar while blending. Do not remove the
• When chopping dry ingredients, make sure the blender jar, lid, and
blender jar from the base while the blender is running.
blade are completely dry.
• Stop the blender and unplug before using utensils in the blender jar. Do
not use metal utensils – they can scratch the jar or damage the blade.
• With foods that tend to stick to the jar, use the Pulse feature.
• For many ingredient mixtures, start the blending process at the Low
speed setting to combine the ingredients thoroughly, then increase to
a higher speed if necessary.
• Blend warm or hot liquids using the Low speed or Pulse setting.
Increase speed if necessary. Cool hot foods, if possible, before
blending.
• The ingredient cap can be removed and liquid or ice added to the
Chef’s Blender at the Low speed setting. When operating the blender
at higher speeds, with a full jar, or with hot contents, stop the blender
before adding ingredients.
• Add food to the blender jar in larger quantities than you would
with other blenders – you can add 3 to 4 cups at a time versus
1 cup portions.
• Thorough blending usually requires only a few seconds of operation.
Be careful not to over-process foods.
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12
CARE AND CLEANING
3. Place the jar on the blender base and attach the lid. Run the blender
General Procedures
for 30 seconds at the High speed setting. (The Bar Blender runs at
the equivalent of High speed in the “On” position.) Remove the
blender jar and empty contents.
• Wash and rinse the blender jar, and clean the base, immediately after
every use. Do not let food residue dry on any part of the blender jar
or base.
• Sanitize the blender before initial use and whenever the blender will
not be used for more than one hour.
4. Repeat Steps 2 and 3 until no food residue remains in the jar or on
the blade assembly.
• Do not use abrasive cleansers or scouring pads for cleaning.
3
5. Rinse the jar by filling it ⁄4 full with warm water (approx. 5 cups), then
• Do not use sharp objects to clean around the speed
selection buttons.
repeat Step 3.
6. Wipe the exterior of the blender jar and lid with a warm, sudsy cloth;
wipe clean with a damp cloth and dry with a soft cloth.
• Do not immerse the blender base or cord in water.
• To maximize the life of the polycarbonate jar, KitchenAid does not
recommend automatic dishwashing.
Cleaning the Base
1. Unplug the blender before cleaning the base and cord.
Washing and Rinsing the Blender Jar
2. Wipe the blender base and cord with a warm, sudsy cloth; wipe
clean with a damp cloth and dry with a soft cloth.
1. Remove the ingredient cap from the jar lid. Rinse the jar, lid, and
ingredient cap under running water to remove as much food residue
as possible. Return the ingredient cap to the lid.
3
2. Fill the jar ⁄4 full (approx. 5 cups) with warm water
(up to 115° F or 46° C) and add 1 or 2 drops of manual
dishwashing liquid.
Continued…
13
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CARE AND CLEANING
4. Remove the ingredient cap from the lid. Immerse the lid and cap in
Sanitizing the Blender
sanitizing solution for 2 minutes.
For sanitizing the blender, use a sanitizing solution with a chlorine
concentration in the range of 100 to 200 parts-per-million. Such a
solution can be made by adding 1 tablespoon of chlorine bleach to
1 gallon of lukewarm water.
5. Let jar, ingredient cap, and lid air dry. Do not rinse with water.
6. Unplug the blender before sanitizing the base and cord.
1. Wash and rinse the blender jar, and clean the base, before sanitizing.
7. Dampen a clean, soft cloth with sanitizing solution, and wipe the
base and cord thoroughly. Let base and cord air dry.
3
2. Fill the jar ⁄4 full with sanitizing solution (approx. 5 cups). Place the
jar on the blender base and attach the lid.
3. Run the blender for 2 minutes at the High speed setting. (The Bar
Blender runs at the equivalent of High speed in the
“On” position.)
Remove the blender jar and empty contents. Do not rinse with water.
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14
TROUBLESHOOTING
• If the blender does not operate when switched on:
– The blender may be overheated. If the motor exceeds a certain
temperature, the thermal safeguard will engage to prevent damage.
This may happen when blending multiple jars of heavy ingredients
for a prolonged period. Move the On/Off/Pulse Switch to the “Off”
position. The thermal safeguard will prevent the blender from
running until it is cool enough to operate safely. Let the blender cool
for 30 minutes, then resume blending. If the blender does not start,
move the On/Off/Pulse Switch back to the “Off” position and let the
blender cool for an additional 30 minutes.
– Check to see if the blender is plugged into a grounded
3 prong outlet. If it is, unplug the blender, then plug it into the
same outlet again. If the blender still does not work, check the fuse
or circuit breaker on the electrical circuit the blender is connected
to and make sure the circuit is closed.
– The blender may be jammed or overheated. Move the On/Off/Pulse
Switch to the “Off” position and refer to the troubleshooting
instructions in the remainder of this section.
On the Chef’s Blender, the high speed
indicator light will flash when the blender is
overheated or jammed.
• If the blender stops while blending:
– The blender may be jammed. If a foreign object or blender
ingredients jam the blades, the blender will shut off to prevent
damage to the motor. Move the On/Off/Pulse Switch to the
“Off” position to reset the blender. Remove the jar from the
base and free the blades by breaking-up or removing the
contents at the bottom of the jar.
– The blender may be overloaded. If the blender slows excessively
when blending heavy ingredients, it will shut off to prevent
damage. Move the On/Off/Pulse Switch to the “Off” position to
reset the blender. Remove the jar from the base and divide the
jar contents into smaller batches. Adding liquid to the jar may
also reduce the load on the blender.
On the Chef’s Blender, the high speed
indicator light will flash when the blender is
jammed or overheated.
On the Chef’s Blender, the low speed
indicator light will flash when the blender is
overloaded.
Continued…
15
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TROUBLESHOOTING
• If the blender is plugged in with the On/Off/Pulse Switch in
the “On” position:
On the Chef’s Blender, all three speed
indicator lights will flash when the
power-on safeguard is engaged.
– The power-on safeguard will engage and the blender will not start.
To reset the blender, move the On/Off/Pulse Switch to the “Off”
position. The blender will now operate normally.
If the problem cannot be fixed with the steps in this section, see the
KitchenAid Warranty and Service on page 18.*
*Do not return the Blender to the retailer. Retailers do not provide service.
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16
ACCESSORIES/REPLACEMENT PARTS LIST
Jar Lid with
Ingredient Cap
8211477
Accessory Item
Model Number
8211478
(not shown)
48 oz. Polycarbonate Jar with Blade Assembly
and Lid/Cap (assembled)
KCB48PCJ
48 oz. Stainless Steel Jar with Blade Assembly
and Lid/Cap (assembled)
KCB48SSJ
Replacement Item
Part Number
8211477
48 oz. Polycarbonate Jar Lid with Ingredient Cap
48 oz. Stainless Steel Jar Lid with Ingredient Cap
8211478
Jar with Blade
Assembly, Lid, and
Ingredient Cap
KCB48PCJ
Blade Assembly and Retainer Nut
for Polycarbonate Jar
8211473
KCB48SSJ (not shown)
Blade Assembly and Retainer Nut
for Stainless Steel Jar
8211472
Lower Coupler
4176868
8211458
Service Tool
Blade Assembly
and Retainer Nut
8211473
(for replacing blade assembly and lower coupler)
Commercial Blender Use and Care Manual
8211464
8211472
(not shown)
Lower Coupler
4176868
Ordering Accessories/Replacement Parts
To order accessories/replacement parts for your blender, call the
KitchenAid Customer Satisfaction Center toll-free at 1-800-541-6390
Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday,
10 a.m. to 5 p.m.
Service Tool
8211458
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17
WARRANTY AND SERVICE
KitchenAid does not assume any responsibilities for incidental
Warranty for the 50 United States
and District of Columbia
or consequential damages. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so this exclusion
may not apply to you. This warranty gives you specific legal rights and
you may also have other rights which vary from state to state.
This warranty extends to the purchaser and any succeeding owner for
KitchenAid® Commercial Blenders, Models KCB348 and KCB148,
operated in the 50 United States and District of Columbia.
Warranty for Puerto Rico
Length of
Warranty:
12 Month Full Warranty for Commercial Use, from
date of purchase.
A limited 12 month warranty extends to the purchaser and any
succeeding owner for Commercial Blenders, Models KCB348 and
KCB148, operated in Puerto Rico. During the warranty period, all service
must be handled by an Authorized KitchenAid Service Center.
KitchenAid
Will Pay
For Your
Hassle-Free Replacement of your Blender. See
“Arranging for Hassle-Free Replacement” for details,
or call the KitchenAid Customer Satisfaction Center
toll-free at 1-800-541-6390.
Choice of:
Please bring the Blender, or ship it prepaid and insured, to the nearest
Authorized Service Center. Call toll-free 1-800-541-6390 Monday
through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to
5 p.m. to learn the location of a Service Center near you. Your repaired
Blender will be returned to you prepaid and insured.
OR
The replacement parts and repair labor costs to
correct defects in materials and workmanship.
Service must be provided by an Authorized
KitchenAid Service Center. See the KitchenAid®
Commercial Blender Warranty for Puerto Rico for
details on how to arrange for service.
A. Damage resulting from accident, alteration,
misuse or abuse.
KitchenAid
Will Not
B. Any shipping or handling costs to deliver your
Blender to an Authorized Service Center.
C. Replacement parts or repair labor costs for
Blenders operated outside the 50 United States
and District of Columbia.
Pay For:
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18
Arranging for Hassle-free Replacement
Arranging for Service After the Warranty Expires
If you reside in the 50 United States and your KitchenAid®
Commercial Blender should fail within 12 months of ownership, simply
call our toll-free Customer Satisfaction Center at 1-800-541-6390
Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday,
10 a.m. to 5 p.m. Give the consultant your complete shipping address.
(No P.O. Box Numbers, please.)
For service information, call toll-free 1-800-541-6390 Monday through
Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m.,
or write to: Customer Satisfaction Center, KitchenAid Portable
Appliances, P.O. Box 218, St. Joseph, MI 49085-0218.
WARNING
KitchenAid will arrange to deliver an identical or comparable
replacement to your door free of charge and arrange to have your
“failed” Blender returned to us. Your replacement unit will also be
covered by our 12 month full warranty.
Electrical Shock Hazard
Unplug before servicing.
When you receive your replacement Commercial Blender, use the carton
and packing materials to pack-up your “failed” Blender. In the carton,
include your name and address on a sheet of paper along with a copy of
the proof of purchase (register receipt, credit card charge slip, etc.).
Failure to do so can result in death or electrical shock.
Arranging for Service Outside the 50 United States
and Puerto Rico
Ordering Accessories and Replacement Parts
Please refer to page 17 for available replacement parts. To order accessories
or replacement parts for your Blender, call toll-free 1-800-541-6390
Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday,
10 a.m. to 5 p.m., or write to: Customer Satisfaction Center, KitchenAid
Portable Appliances, P.O. Box 218, St. Joseph, MI 49085-0218.
Consult your local KitchenAid dealer or the store where you purchased
your Commercial Blender for information on how to obtain service.
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19
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®
™
FOR THE WAY IT’S MADE.
® Registered Trademark/™ Trademark of KitchenAid, U.S.A.
© 2004. All rights reserved.
8211464
Specifications subject to change without notice.
dZw39181204
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