K33930
Universal Notebook Docking Station with VGA/DVI
Windows XP/Vista Instruction Guide
Setting Up the Docking Station
System Requirements
Supported Operating Systems
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Windows XP
Windows Vista (32-bit and 64-bit)
Windows 7 (32-bit and 64-bit)
Recommended System Specifications
Kensington Docking Stations can be used on netbooks, laptops/laptops, and desktops
running processors ranging from Intel Atom N270 to single, dual, and quad core CPUs.
Performance depends on the laptop's processing power. For best results, we recommend the
following minimum system configuration:
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1.2GHz Single Core CPU
512MB memory
An available USB 2.0 port
30MB of free disk space
DVI or VGA display up to 1920 X 1200 (2048 X 1152 for widescreen format)
Internet access for software updates
In addition, for Windows Vista systems, we recommend a Windows Experience Index (WEI)
score of at least 3 in the "Graphics; Desktop performance for Windows Aero" category and an
overall score of at least 3, as recommended by Microsoft.
Setup and Software Installation
When you plug the Universal Notebook Docking Station with VGA/DVI and Ethernet into your
laptop for the first time, the software is automatically installed.
Note: We recommend that you save any work and close all running programs before starting
the installation process.
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3. Connect the USB Cable to the Docking Station
Connect the "B" end of the USB cable provided to a matching port on the back panel of the
Docking Station.
4. Connect Your Monitor to the Docking Station
Plug your monitor's DVI cable into the DVI/VGA connector on the back panel of the Docking
Station. If you are connecting a VGA display, use the DVI-to-VGA adapter included in the
package.
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5. Connect the USB Cable to Your Notebook
Connect the "A" end of the USB cable to your laptop.
The attached monitor is set as your main display (showing the Windows task bar at the
bottom of the screen), and your laptop screen is set as your extended display (showing your
Windows desktop). You can switch the main and extended displays by pressing the Dualview
button. You can also set other display configurations; see Video Modes.
Note: If you do not have a monitor connected to the Docking Station when you install the
software, the Windows taskbar disappears from your laptop screen. If this happens, press the
Dualview button to reset the laptop screen as your main display. See Troubleshooting for
more information.
6. Connect USB devices and audio devices
Connect USB peripherals (for example, keyboard, mouse, external hard drive, printer) to the
USB ports provided.
Connect speakers to the rear stereo audio port and/or connect a headset to the front stereo
audio and microphone ports.
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Using Your Docking Station
You may connect devices to their respective ports on the Docking Station while your laptop is
running. A slight delay is normal before the laptop recognizes new devices.
If you experience problems using your Docking Station, please see Troubleshooting for help.
Connecting Devices to the USB 2.0 Ports
Connect any USB device (for example, keyboard, mouse, external hard drive, printer) to any
of the Docking Station's five USB ports.
Note: If a USB device is connected to the Docking Station and does not work as expected,
test the device by connecting it directly to one of your laptop's available USB ports.
Connecting Your Monitor to the Video Port
The Docking Station is equipped with one DVI-I port that is compatible with DVI, VGA, and
HDMI monitors. To identify which type of monitor you have, look at the connector at the end
of the cable attached to your monitor.
DVI Monitors
Plug a DVI cable (sold separately) into the DVI/VGA output of the Docking Station.
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VGA Monitors
First plug the DVI-to-VGA adapter into the DVI output of the Docking Station, then plug the
VGA cable into the adapter.
HDMI Monitors
First plug the DVI-to-HDMI adapter (included with some models) into the DVI output of the
Docking Station, then plug the HDMI cable into the adapter.
Note: If a DVI-to-HDMI adapter is not included with your Docking Station, you must purchase
one separately to use the HDMI output. The HDMI output supports the video signal only. For
the audio signal, you must use an adapter cable (sold separately) to connect the front or rear
stereo audio output to external speakers or to the audio input on your monitor or TV.
You can connect or disconnect the monitor cable at any time without disconnecting the
Docking Station from your laptop.
You can adjust video settings to customize your use of the Docking Station; see Using the
Task Bar Menu for information.
Note: We recommend that you auto-adjust the attached monitor once in a while to realign its
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settings with the video output of the Docking Station. Refer to your monitor's user manual for
instructions on how to do the auto-adjust procedure.
Audio Ports
The Docking Station is equipped with microphone input and two stereo audio ports. The front
audio port is typically used for connecting a headset, while the rear audio port is typically used
for external speakers. However, either port may be used for either purpose. The microphone
port on the front is typically used for the microphone input on a headset or a standalone
microphone.
Audio Device Detection
The Docking Station's front and rear stereo ports automatically detect when a device is
plugged in. When you plug an audio device, such as PC speakers, into the port, your laptop
automatically sends the sound output to that device.
If devices are connected to both stereo output ports (for example, speakers connected to the
rear port and a headset connected to the front port) the sound goes only to the headset (front
port). To reactivate the speakers (rear port), remove the headset plug from the front port.
Note: To use the microphone port, one of the stereo ports must have a device plugged in. In
the case of a headset, both the stereo plug and the microphone plug must be connected.
However as long as either the front or rear stereo port is connected, the microphone will be
operational.
Dualview Button
The Dualview button on the front of the Docking Station provides an easy way to quickly
reconfigure your displays.
Switch Your Main Display and Extended Display
Press the Dualview button to switch whether your laptop screen or the attached monitor is the
main display or the extended display.
See Video Modes for more information
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Turning Off the Attached Display
Press and hold the Dualview button for three seconds to turn off the attached monitor display.
Press the Dualview button again to turn the attached display back on.
See Video Modes for more information
Disconnecting Your Docking Station from Your Notebook
To disconnect the Docking Station, simply unplug the USB cable from your laptop. You do not
need to shut down your laptop before disconnecting.
Any windows that were open on the attached display automatically move to your laptop
screen, and the attached monitor goes blank.
The Docking Station software automatically remembers your last configuration. So if, for
instance, you were using the attached monitor as your main display, it returns to this state
when you reconnect the Docking Station. However, windows that were previously open on the
attached monitor do not return to it. See Video Modes for more information.
Warning: If you have an external hard drive or flash drive connected to the Docking Station, to
prevent data loss, make sure the drive can be safely removed before disconnecting the
Docking Station. Use the "Safely Remove Hardware" function from the taskbar before
removing the USB cable from your laptop.
Video Modes
Kensington Docking Stations and Multi-Display Adapters increase the amount of visible
workspace available to you by allowing you to extend your laptop's desktop onto multiple
displays.
When extending your laptop's desktop to a second display, one of the displays must always
be the "main" or "primary" display. The Windows taskbar typically appears on the main
display.
The video output can easily be configured to meet your workspace needs. You may wish to
adjust the settings based on the location of the monitor on your desk and on your personal
preferences.
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To set video modes, see Using the Taskbar Menu. The following modes are available:
Attached
Monitor
Video Mode
Notebook
Screen Best for:
Using the attached
monitor as the
main center of
focus with the
laptop screen
providing
Set as main monitor
Main Display
Extended Display
additional
workspace
Using the laptop
screen as the main
center of focus
with the attached
monitor providing
additional
Extend
Extended Display
Main Display
workspace
Using the attached
monitor with the
laptop closed
Notebook monitor off
Main Display
Main Display
Off
Off
Showing the same
information on
both displays
Mirror
Off
Main Display
Main Display
Turning off the
attached monitor
when not in use
In either Set as main monitor or Extend mode, you can drag and drop windows from one
screen to the other. This provides a number of advantages to increase productivity:
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Read email on one display; open attachments on the other.
Expand a spreadsheet across both screens.
For graphics editing, increase your working area by putting all the pallets and
toolbars on the second display.
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Keep your desktop on the attached monitor and watch a DVD on your laptop
screen.
The extended display can be set to the right or left of, above, or below the primary display
(see Using the Taskbar Menu).
Set as Main Monitor
The Set as Main Monitor option sets the attached monitor as the primary display and your
laptop screen as the extended display. This allows you to use your large monitor screen as
your main point of focus while using your laptop screen as extra space for other applications.
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Extend
The Extend option sets your laptop screen as the primary display and the attached monitor as
the extended display.
Notebook Monitor Off
The Notebook Monitor off option sets the attached monitor as the primary display and turns
your laptop screen off. You would typically use this mode when your laptop is closed, as with
some proprietary docking stations.
Mirror
With the Mirror option, both the laptop screen and the attached monitor show the same
(primary) display.
Note: Notebook and monitor screens often have different aspect ratios. In this case, the
software adjusts the scale of the display so that it most closely matches the display of the
laptop screen. If the laptop screen is a widescreen (for example, 1280 X 800) format and the
monitor is a standard (1280 X 1024) format, the display on the standard screen shows
unusable black areas above and below the active area.
Off
The Off option turns your attached monitor display off. Any items from this display move back
to your laptop screen.
Note: On Docking Stations, you can also turn the attached monitor display off by pressing and
holding the Dualview button for three seconds.
Using the Taskbar Menu
When the Docking Station or Multi-Display Adapter is plugged into your laptop, an icon
appears in the Windows taskbar at the lower-right corner of your screen. Click this icon
to bring up a menu of options for configuring the video settings.
Updates
Software updates are available periodically to provide feature improvements. Click Check
Now to check for updates immediately, or click Configure to receive automatic notifications
when updates are available.
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software updates.
Screen Resolution
Screen resolution refers to the number of pixels displayed onscreen horizontally and
vertically. A higher resolution means that you can see more of your image on the screen
without scrolling or panning.
The appropriate resolution to select depends on the resolutions supported by your monitor.
Check your monitor's user guide to determine what resolutions are supported. If your monitor
supports a resolution that is higher than the maximum resolution supported by the Docking
Station or Multi-Display Adapter, the highest supported resolution is used. See Supported
Video Settings for a list of supported resolutions.
In most cases, the software automatically selects the most appropriate setting for your
monitor, so you do not need to change the setting. However, if you are using an older monitor
or if you would like to use a resolution other than the default, click Screen Resolution, and
then click one of the options provided.
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Color Quality
Color quality defines the number of different colors that can be shown on the screen at the
same time. The greater the color quality, the better the picture quality.
Screen Rotation
The picture on your screen may be rotated as required. For instance, if your attached monitor
is physically rotated to the left (counterclockwise) for viewing in portrait mode, click Rotated
Left to adjust the picture on the display.
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Video Mode Options
From the menu, click the video mode you want:
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Extend
Set as main monitor
Notebook monitor off
Mirror
Off
See Video Modes for a description of each mode.
Note: Clicking Extend To allows you to select whether the extended display appears to the
right of, to the left of, above, or below the primary display. This automatically puts your
configuration in Extend mode. To use the Extend To option in Set as main monitor mode,
click Extend To, click the option you want for the extended display, and then click Set as
main monitor.
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Note: Clicking Advanced opens your laptop's Windows Display Properties.
Supported Video Settings
Supported Refresh Rate
16 bit color depth 32 bit color depth
640 x 480
60, 72, 75
60, 72, 75
800 x 600
56, 60, 72, 75, 85 56, 60, 72, 75, 85
1024 x 768
1280 x 768
1280 x 800
1280 x 960
1280 x 1024
1366 X 768
1440 x 900
1400 x 1050
1600 x 1200
1680 x 1050
1920 x 1080
1920 x 1200
2048 x 1152
60, 70, 75, 85
60, 70, 75, 85
60, 75, 85
60, 75, 85
60, 75, 85
60, 85
60, 75
60
60, 75, 85
60, 85
60, 75, 85
60
60
60
60, 75, 85
60, 75, 85
60
60
60
60
60
60
60
60
60
60
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Resolution refers to the number of pixels displayed onscreen horizontally and
vertically. A higher resolution means that you can see more of your image on the
screen without scrolling or panning.
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Color depth defines the number of different colors that can be shown on the screen
at the same time. The greater the color depth, the better the picture quality.
Refresh rate (also called vertical frequency) measures the speed that the entire
screen is rescanned. Higher frequencies reduce flicker, because they light the pixels
more frequently, reducing the dimming that causes flicker.
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Uninstalling the Software
On your laptop, click the Start Menu and navigate to All Programs > Kensington Universal
Notebook Docking Station and select Uninstall.
Note: We recommend that you restart your laptop after uninstalling the software.
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Securing Your Docking Station
You can use the Kensington security slot to connect a Kensington Lock (sold separately) to
secure your Docking Station by locking it to your desk.
See the user manual of the K-Lock device for further instructions on how to use the device.
Troubleshooting
If your Docking Station does not operate as expected, first check these items to try and
correct the problem. If the problem persists, please contact Kensington Technical Support.
See Technical Support.
How Standby or Hibernate Mode Affects Devices Attached to
the Docking Station
Attached Monitors
When the Docking Station is connected to a laptop and an attached monitor, if the laptop
goes into Standby or Hibernate Mode, the attached monitor display goes blank.
Note: Depending on your laptop settings, the laptop might go into Standby or Hibernate Mode
when you close the lid.
When the laptop returns to an active state, the attached monitor display keeps the same
settings it had before the laptop went into Standby or Hibernate Mode. However, if the
attached monitor was set to show the extended display, windows that were previously on the
attached monitor do not move back to that secondary monitor. Also, if the attached monitor is
showing the extended display and the laptop requires a login after Standby or Hibernate
Mode, the login screen appears on both primary laptop screen and on the attached monitor.
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Other Devices
If another device is connected to a port on the Docking Station and the laptop goes into
Standby or Hibernate Mode, that device will not function. For example, if you are using a USB
2.0 port to connect an external USB device, the device will not be available until the laptop
returns to an active state.
General
The Docking Station power/connection indicator is not "on"
(amber or green).
Check to be sure that the power adapter is plugged into the Docking Station and into a
working electrical outlet. Do not use any adapters other than the one supplied with the
Docking Station.
My laptop will not "connect" to the Docking Station, and the light
of the power/connection indicator light is amber.
Unplug the USB 2.0 cable from your laptop, wait at least five seconds, and then reinsert the
USB 2.0 cable.
If the problem persists, try connecting the USB 2.0 cable to a different USB 2.0 port on your
laptop.
Video Output
The display on my monitor is blank.
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Make sure that the laptop connected to the Docking Station is running properly and
is not in Standby or Hibernate Mode. When the laptop is in Standby and Hibernate
Mode, the monitor display is always blank.
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Make sure that the USB 2.0 cable is inserted correctly in your laptop, the cable is
connected to the Docking Station, and the power adapter is connected to the
Docking Station and to a working power outlet. Make sure that the video cable is
securely connected to the video output and is secured with the fixing screws on both
sides.
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Make sure that the software has been installed following the installation steps. The
Kensington icon for your Docking Station should be visible in the system tray.
Make sure that you did not disable the video output by accidentally pressing and
holding the Dualview button for more than three seconds or by selecting Off in the
taskbar menu. To check, press the Dualview button and see if the display reappears.
If the problem persists, disconnect the Docking Station from your laptop. Remove
the power adapter from the Docking Station. Reconnect the power adapter to the
Docking Station and the USB cable to the laptop.
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When I am in Extended mode and I am playing back video clips,
only one video clip can be seen.
When in Extended mode, only one video playback application can be used at a time. If
multiple video clips are being played, only one video clip is visible to the userÑthe others are
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blacked out. This is true for web pages with embedded video clips also: You can only view
one such web page at a time. To view multiple web pages with embedded video clips, view
one page in the laptop screen and the other on the attached monitor.
With Windows Vista I cannot play back video clips on my attached
monitor.
On Windows Vista systems, some video clips cannot be played on the attached monitor when
it is set as the extended display. To play these video clips, move the video application to your
laptop screen. Kensington regularly updates video playback support in extended mode; check
the Kensington website for software updates.
When I close the lid of my laptop, the display on the attached
monitor goes blank.
By default, most the laptops go into Standby or Hibernate Mode when the lid is closed. This
turns off the display on an attached monitor. To change the Standby/Hibernate setting, do the
following:
1. Open the Control Panel and click Power Options.
2. Do the following for your operating system:
o
For Windows Vista, click Choose what closing the lid does in the left-
hand column. Select the When I close the lid pull-down menu, and then
click Do nothing.
o
For Windows XP, select the Advanced tab. In the Power buttons section,
under the option When I close the lid of my portable laptop, click Do
nothing.
The display on my attached monitor is blurred.
We recommend that you auto-adjust the attached monitor once in a while to realign its
settings with the video output of the Docking Station. This action should fix most of the issues
related to the quality of the video on the monitor. Refer to your monitor's user manual for
instructions on how to do the auto-adjust procedure.
The attached monitor is flickering.
Flickering is usually associated with CRT monitors caused by a low refresh rate. Always try
and use the maximum refresh rate available:
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In Extend mode, increase the refresh rate of the attached monitor.
In Mirror mode, increase the refresh rate of your laptop screen, which will in turn
increase the refresh rate of the attached monitor.
For supported refresh rates, see Supported Video Settings.
Audio
My laptop microphone does not work.
Some laptops will divert the microphone input to the docking station when connected. To re-
enable your laptop microphone:
1. Open the Control Panel and click Sounds and Audio Devices.
2. Do the following for your operating system:
o
For Windows Vista: Select the Recording tab, and then select a device that
is not USB Audio.
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o
For Windows XP: Select the Audio tab, and then, under Sound
Recording, select a device that is not USB Audio.
Note: You must close the application currently using the audio device and restart it to enable
this change.
Note for Windows XP users:This issue may re-appear the next time you connect the docking
station. Rather than repeat these steps, disconnect any audio devices from the dock to
redirect the sound output back to your laptop.
The microphone connected to the microphone input port on the
dock does not work.
The microphone port of your Docking Station will work only if another audio device is
connected to either the front or the back stereo audio output port. Connect an audio device to
one of those ports, and try using the microphone again.
Technical Support
Technical support is available to all registered users of Kensington products.
Web Support
You may find the answer to your problem in the Frequently Asked Questions (FAQ) section of
Telephone Support
There is no charge for technical support except long-distance charges where applicable.
available by telephone Monday to Friday 09:00 to 21:00 (Central European time).
Supported Operating Systems
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Call from a phone where you have access to your product
Be prepared to provide the following information:
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Name, address, and telephone number
Name of the Kensington product
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Make and model of your computer
System software and version
Symptoms of the problem and what led to them
Please call one of these numbers:
België/Belgique 02 275 0684
Canada 1 800 268 3447
Denmark 35 25 87 62
Deutschland 0211 6579 1159
España 91 662 38 33
Finland 09 2290 6004
France 01 70 20 00 41
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Hungary 20 9430 612
Ireland 01 601 1163
Italia 02 4827 1154
México 55 15 00 57 00
Nederland 053 482 9868
Norway 22 70 82 01
Österreich 01 790 855 701
Portugal 800 831 438
Schweiz/Suisse 01 730 3830
Sweden 08 5792 9009
United Kingdom 0207 949 0119
United States 1 800 535 4242
International Toll +31 53 484 9135
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