For best results, a lower-sudsing, HE High Efficiency
Detergent made for front loading washers must be
used.
Use & Care Guide
Guía de Uso y Cuidado
Guide d’utilisation et d’entretien
English / Español / Français
Para obtener mejores resultados, una baja espuma,
H.E. Alta eficiencia de detergentes para lavadoras de
carga hizo frente debe ser utilizado.
Pour de meilleurs résultats, et un bas niveau de mousse,
un détergent haute-efficacité HE conçu pour les
laveuses à chargement frontal doit être utilisé.
Models/ Modelos / Modèles: 417.4110*
Kenmore Elite
®
Front Load Washer
Lavadora a Cargo Frontal
Laveuse à Chargement Frontal
* = Color number, número de color, le numéro de couleur
P/N 137413000 A (1012)
Sears Brands Management Corporation
Hoffman Estates, IL 60179 U.S.A.
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
TM
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Important Safety Instructions
• To prevent personal injury or damage to the washer, the
electrical power cord of the washer must be plugged
into a properly grounded and polarized 3-prong outlet.
The third grounding prong must never be removed.
Never ground the
WARNING
To reduce the risk of fire, electrical shock, or injury to
persons when using this washer, comply with the basic
warnings listed below. Failure to comply with these
warnings could result in serious personal injuries.
washer to a gas
pipe. Do not use an
extension cord or
an adaptor plug.
Grounding type
wall receptacle
You can be killed or seriously injured if you don’t follow
these Important Safety Instructions:
Do not, under
any circumsttances,
cut, remove,
or bypass the
groundingg prong.
PREVENT FIRE
• Do not wash items that have been previously cleaned in,
soaked in, or spotted with gasoline, cleaning solvents,
kerosene, cooking oils, waxes, etc. Do not store these items
on or near the washer. These substances give off vapors or
chemical reactions that could ignite or explode.
• Do not put oily or greasy rags or clothing on top of the
washer. These substances give off vapors that could
ignite the materials.
Power cord with
3-prong grounded plug
• Follow package directions when using laundry products.
Incorrect usage can produce poisonous gas - resulting in
serious injury or death.
• Do not add gasoline, cleaning solvents, or other flam-
mable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
• Do not combine laundry products for use in 1 load unless
• Under certain conditions, hydrogen gas may be pro-
duced in a hot water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for such a period,
before using the washer, turn on all hot water faucets
and let the water flow from each for several minutes.
This will release any accumulated hydrogen gas. Hy-
drogen gas is flammable; do not smoke or use an open
flame during this time.
specified on the label.
• Do not mix chlorine bleach with ammonia or acids such
as vinegar.
• Do not store or use gasoline or other flammable vapors
or liquids in the vicinity of this or any other appliance.
• Failure to comply with these warnings could result in fire,
explosion, serious bodily injury and/or damage to the
rubber or plastic parts of the washer.
PREVENT INJURY AND DAMAGE TO THE WASHER
To prevent serious personal injury and damage to the
washer:
PROTECT CHILDREN
• Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children. As children grow, teach them the
proper, safe use of all appliances.
• Destroy the carton, plastic bag and other packing ma-
terials after the washer is unpacked. Children might use
them for play. Cartons covered with rugs, bedspreads or
plastic sheets can become airtight chambers.
• All repairs and servicing must be performed by an au-
thorized servicer unless specifically recommended in this
Use & Care Guide. Use only authorized factory parts.
• Do not tamper with controls.
• Do not install or store the washer where it will be ex-
posed to the weather.
• Do not install on carpet. Install washer on a solid floor. It
may be necessary to reinforce the floor to prevent vibra-
tion or movement.
• Keep laundry products out of children’s reach. To prevent
personal injury, observe all warnings on product labels.
• To reduce the risk of electric shock, disconnect this appli-
ance from the power supply before attempting any user
maintenance. Turning the controls to the OFF position
does not disconnect this appliance from the power sup-
ply.
• To prevent injury, do not reach into the washer while
parts are moving. Before loading, unloading or adding
items, push in the cycle selector knob and allow the drum
to coast to a complete stop before reaching inside.
• This washer is equipped with an electrical overload pro-
tector. The motor will stop if it becomes overheated.
• Failure to comply with these warnings could result in seri-
ous personal injuries.
• Before the washer is removed from service or discarded,
remove the washer door to prevent accidental entrapment.
• Failure to comply with these warnings could result in seri-
ous personal injuries.
PREVENT INJURY
• To prevent shock hazard and assure stability during
operation, the washer must be installed and electrically
grounded by a qualified service person in accordance
with local codes. Installation instructions are packed in
the washer for installer’s reference. Refer to INSTALLA-
TION INSTRUCTIONS for detailed grounding proce-
dures. If the washer is moved to a new location, have it
checked and reinstalled by a qualified service person.
3
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Kenmore Appliance Warranty Master Protection Agreements
One Year Limited Warranty
Congratulations on making a smart purchase. Your new
When installed, operated and maintained according to
all instructions supplied with the product, if this appliance
fails due to a defect in material or workmanship within one
year from the date of purchase, call 1-800-4-MY-HOME®
to arrange for free repair.
Kenmore® product is designed and manufactured for years
of dependable operation. But like all products, it may re-
quire preventive maintenance or repair from time to time.
That’s when having a Master Protection Agreement can
save you money and aggravation.
The Master Protection Agreement also helps extend the life
of your new product. Here’s what the Agreement* includes:
If this appliance is used for other than private family pur-
poses, this warranty applies for only 90 days from the date
of purchase.
• Parts and labor needed to help keep products
operating properly under normal use, not just defects.
Our coverage goes well beyond the product warranty.
No deductibles, no functional failure excluded from
coverage – real protection.
• Expert service by a force of more than 10,000
authorized Sears service technicians, which means
someone you can trust will be working on your product.
• Unlimited service calls and nationwide service, as often
as you want us, whenever you want us.
This warranty covers only defects in material and work-
manship. Sears will NOT pay for:
1. Expendable items that can wear out from normal use,
including but not limited to filters, belts, light bulbs and
bags.
2. A service technician to instruct the user in correct
product installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed,
operated or maintained according to all instructions
supplied with the product.
• “No-lemon” guarantee – replacement of your covered
product if four or more product failures occur within
twelve months.
5. Damage to or failure of this product resulting from
accident, abuse, misuse or use for other than its
intended purpose.
6. Damage to or failure of this product caused by the use
of detergents, cleaners, chemicals or utensils other than
those recommended in all instructions supplied with the
product.
• Product replacement if your covered product can not be
fixed.
• Annual Preventive Maintenance Check at your request –
no extra charge.
• Fast help by phone – we call it Rapid Resolution –
phone support from a Sears representative on all
products. Think of us as a “talking owner’s manual”.
• Power surge protection against electrical damage due
to power fluctuations.
7. Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.
• $250 Food Loss Protection annually for any food
spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.
• Rental reimbursement if repair of your covered product
takes longer than promised.
• 10% discount off the regular price of any non-covered
repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is
all that it takes for you to schedule service. You can call
anytime day or night, or schedule a service appointment
online.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited
warranty shall be product repair as provided herein. Im-
plied warranties, including warranties of merchantability
or fitness for a particular purpose, are limited to one year
or the shortest period allowed by law. Sears shall not be
liable for incidental or consequential damages. Some states
and provinces do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on the
duration of implied warranties of merchantability or fitness,
so these exclusions or limitations may not apply to you.
The Master Protection Agreement is a risk free purchase.
If you cancel for any reason during the product warranty
period, we will provide a full refund. Or, a prorated refund
anytime after the product warranty period expires. Pur-
chase your Master Protection Agreement today!
This warranty applies only while this appliance is used in
the United States and Canada.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Sears Brands Management Corporation, Hoffman Estates,
IL 60179
Some limitations and exclusions apply. For prices and ad-
ditional information in the U.S.A. call 1-800-827-6655.
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3
* Coverage in Canada varies on some items. For full de-
tails call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, ga-
rage door openers, water heaters, and other major home
items, in the U.S.A. or Canada call 1-800-4-MY-HOME®.
4
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Features
Control Lock
Cycle Selector
LED Display
Laundry Product Dis-
penser Drawer
Drum Light
Reversible
Door
Door Striker
Inner glass with small article
redistribution ramp
Door Latch with
Safety Lock
Stainless Steel
Wash Drum
Cascading
Wash Vanes
Adjustable
Leveling Legs
As an ENERGY STAR® Partner, Sears
Brands Management Corporation has
determined that this product meets the
ENERGY STAR® guidelines for energy
efficiency.
5
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Operating Instructions
5
1
2
3
4
Cycle selector
POWER button
Cycle options / Cycle status display
1
2
3
5
Cycle settings
START/PAUSE button
4
This manual covers many models and not all cycles, options, or features listed are available on every model. Console shown
above for reference only. Your model may differ.
Cycle Selection
Press the POWER button turn on the unit. Turn the cycle
selector in either direction to the cycle desired. The indica-
tor for that cycle will be illuminated.
To change the cycle once the cycle has begun, press POW-
ER to cancel the current cycle, press POWER to turn on
unit again, select a new cycle, and press START again. Just
turning the cycle selector knob will not change the cycle.
bleach. Hot water is recommended to ensure optimal
bleach activation. For peak rinsing performance and to
avoid chlorine residues on your laundry add Extra Rinse
to this cycle.
Towels
Select this cycle for a full load of towels and/or bath
mats. Select a higher spin speed to reduce drying time.
Steam Refresh
IMPORTANT
If you cancel a running cycle, you must manually drain
any water in the drum with a Rinse & Spin or Drain &
Spin cycle before starting a new one.
Refresh a small load of dry clothes with the perfect
amount of steam. Steam alone will infuse into the dry
load as it tumbles to refresh fabrics, remove odors, and
release wrinkles, reducing ironing. Remove load, hang or
iron as necessary.
For best results
Follow the fabric care label instructions
on items to be washed.
NOTE
• Steam may not necessarily be visible inside drum
Normal/Casual
Use this load for cotton, linen, towels, shirts, sheets, den-
ims and mixed loads.
during the Steam Refresh cycle.
• Steam may not be present during entire cycle.
Bulky/Bedding
This cycle is designed for bulky items such as comforters,
blankets, mattress pads, sleeping bags and similar items.
IMPORTANT
• If washer is paused during the Steam Refresh cycle, the
door will remain locked due to higher temperature in
drum. DO NOT force open - it will unlock upon cooling.
Heavy Duty
Use this cycle for heavily soiled, durable garments - such
as towels, sports gear, or fabric tote bags. For best soil
and stain removal, use the hottest water safe for the
fabrics being washed.
• During the Steam Refresh cycle you may notice
steam exiting from the rear vent of the washer - this is
normal and not cause for alarm.
Whitest Whites
Use this cycle for white fabrics and lightly colored cloth-
ing. Refer to fabric care label for use of liquid chlorine
6
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Operating Instructions
Cycle Selection, continued
Express Wash
Cold Clean
Quickly wash a small, lightly soiled load in 18 minutes.
Designed for a small load of mixed items, wash and
rinse temperatures are equivalent to temperature of cold
tap supply. Use this selection for fabrics and colors that
are prone to dye transfer. Best used with cold water
detergent.
Express Sanitize
Use the Express Sanitize cycle to clean and sanitize
heavily soiled, colorfast fabrics including towels, bed-
ding, cloth diapers, and children’s clothing.
Silk
It is recommended that you set your water heater to 120°
F (49° C) or higher to ensure proper performance during
this cycle. If the setting is lower or the load is extra large,
the cycle time may be extended.
Select this cycle for washable silk items. It will provide
gentle reversing tumble wash action in cold water and
multiple rinses. Chlorine bleach will not be dispensed
in this cycle. The water will drain out at the end of the
cycle, but the drum will not spin. The garments will be
very wet.
The Express Sanitize cycle will kill 99.9% of bacteria
with no carryover of bacteria between loads. No bleach
or harsh chemicals are needed, but higher temperatures
are required. Please check fabric care labels to prevent
damage.
NOTE
Washing silk garments labeled “Dry Clean Only” or
using chlorine bleach can result in permanent damage.
NOTE
Delicates
This cycle has been certified by NSF International,
an independent third party testing and certification
organization dedicated to public health, safety and
environmental protection.
Use this cycle for lightly soiled knits and delicates which
require gentle washing.
Handwash
Use this cycle to provide intermittent, gentle tumbling for
items labeled “Hand Wash”.
NSF Protocol P172
Sanitization Performance of Residential
and Commercial, Family-Sized Clothes
Washers
Rinse & Spin
Select Rinse & Spin for loads that need a cold water
rinse or to add fabric softener that may have been omit-
ted in a regular cycle. Add the fabric softener to the
dispenser chamber. Select the spin speed appropriate
for the load.
The wash water is heated by an internal boost heater to
a maximum of 152° F (67° C) as the load tumbles.
is displayed during the wash phase alternately with the
estimated cycle time. Cold water is added to cool down
the load prior to drain and spin.
NOTE
You may deselect Extra Rinse if you wish to perform a
Spin Only cycle or select No Spin if you want to perform
a Drain Only cycle.
NOTE
If the voltage at your outlet is under 110 v, the internal
heater may not adequately heat the wash water. If
the cycle is interrupted while the water is heating, the
final temperature of the wash water may be lower and
sanitation may be reduced.
Clean Washer
To clean and freshen the washer, perform the Clean
Washer cycle. If you wish to begin the cycle, empty the
drum, add bleach and press START. This maintenance
cycle removes residue that may cause odor. See Inside
Routine Cleaning (Preventive) for detailed information
about the Clean Washer cycle.
As a precaution, the washer door is locked once the
water temperature reaches 130° F (55° C). If the cycle is
cancelled during the wash phase and the water temper-
ature is greater than 150° F (66° C) an automatic cool
down rinse will occur before the door can be opened.
7
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Operating Instructions
Cycle Settings
Hot/Cold
Use this setting for heavily soiled white or colorfast cot-
tons and blends.
Warm/Warm
Use this setting when a warm water rinse is desired.
Warm/Cold
Use this setting for normally soiled white or colorfast cot-
tons or blends.
For best results
Cold/Cold
Follow the fabric care label instructions
Wash and rinse temperatures are equivalent to tem-
perature of cold tap supply. Use this selection for lightly
soiled non-colorfast items, knits, delicates, and hand
washables and other fabrics and colors that are prone to
on items to be washed.
Appropriate wash temperature, spin speeds, soil level and
options will automatically be displayed for each cycle. The
settings can be changed before the cycle is started.
dye transfer. For use with cold water
detergents.
WASH/RINSE WATER TEMPERATURE
To change the preset temperature, press the Wash/Rinse
button to scroll to the desired setting. Select a wash water
temperature according to fiber content, colorfastness and
soil level. A cold water rinse saves energy and reduces
wrinkling.
SPIN SPEED
To protect your fabrics, not all spin speeds are available
with every cycle. The indicator will not light if the setting is
not available with that cycle.
To protect your fabrics, not all temperatures are available
with every cycle. The indicator will not light if the setting is
not available with that cycle.
Extra High, High, Medium and Low spin speeds are
available for appropriate cycles. The spin speed and/or
duration of final spin vary from model to model and cycle
to cycle.
NOTE
Increasing the spin speed will extract more water, decrease
drying time and conserve energy. Decreasing the spin
speed will reduce wrinkling.
To change the temperature once the cycle has begun,
press the PAUSE button, make the new selection and
press START again.
Select Low spin speed to gently spin items that should be
Auto Temp wash water temperatures are automatically
regulated to maximize detergent effectiveness and im-
prove washing performance. The water heater setting and
its distance from the washer, water usage in other parts of
the home, and seasonally low ground water temperature in
some geographic areas can affect water temperature.
line dried.
Use No Spin to omit the final spin at the end of the cycle.
The load will be very wet. Remove items from the wash
drum to drip dry or select a Rinse & Spin cycle to remove
excess water at a more convenient time.
Extra Hot/Cold
Use this setting for heavily soiled colorfast fabrics such
as towels, bedding, and children’s clothing. Extra Hot/
Cold provides wash water heated with an internal boost
heater.
SOIL LEVEL
Adjust the wash time in 3-minute increments based on the
soil level of each load. Five soil levels are available.
CHIME
A chime will sound at the end of the cycle when this option
is selected. The signal has an adjustable volume level or
can be turned off.
8
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Operating Instructions
Cycle Options
To add options, press the corresponding options buttons to
illuminate the selections desired. To delete options, press
the options buttons again and the indicator lights will turn
off. Some options require a “Press & Hold” effort to acti-
vate or deactivate the secondary function.
Pre Wash
Select this option to add a short initial wash period to a
cycle. Heavily soiled and stained loads will prewash for
approximately 5 minutes. The water will drain and the
load will automatically advance to the regular wash cycle
.
Not all options are available on every model. To protect
your fabrics, not all options are available with every cycle.
If an option is not appropriate for the cycle, the indicator
will not light. Occasionally, a setting and option in the same
cycle will conflict with each other, such as Add Steam and
Energy Saver. When this happens, the option selected first
will cause the conflicting option to not be selectable.
See step 5 in “Operating Your Washer” section in this
guide for details on adding detergent to the dispenser.
Extra Rinse
Use this option when additional rinsing is desired to
remove excess dirt and detergent. It is recommended for
heavily soiled loads or if household members have sensi-
tive skin.
Extra Spin
NOTE
Use this option to add minutes to the final spin at the
selected Spin Speed. This will improve water extraction,
decrease drying time and save energy.
To change the options after the cycle starts, press PAUSE,
adjust the setting and press START to resume the cycle.
Stain Treat
Time Manager
The Stain Treat option adds a special 10 minute soak/
pretreat agitation before the main wash. It fills initially
with detergent and cold water to prevent protein stains
from setting, then the internal heater is activated to heat
the wash water to remove non-protein based stains. Can
be used with Prewash for the toughest stains.
Customize cycle duration to fit your schedule by shorten-
ing the length of each cycle. Repeatedly press the Time
Manager button to select a level of duration manage-
ment - aggressively manage (quickest), moderately man-
age (quicker) or no management (normal).
Delay Start
Add Steam
Press Delay Start to select a wash time convenient to
your schedule or during off peak energy hours. The delay
time selected will be displayed and begin counting down
when you select START.
Select this option to add approximately 20 minutes of
tumbling in steam during the wash cycle. It is recom-
mended for heavily soiled loads to help enhance the
release of tough stains from fabrics after initial agitation.
Drum Light (Press & Hold)
The drum light will come on whenever the door is
opened to illuminate the drum during loading and
unloading. Closing the door turns off the light. The drum
light will automatically turn off if the door is left open
more than 3 minutes.
NOTE
• Steam may not necessarily be visible inside drum
during a steam wash cycle.
• Steam may not be present during entire steam wash cycle.
You can activate the drum light during a cycle by press-
ing and holding the Stain Treat button for 3 seconds. The
light will stay on during the cycle for 3 minutes. To turn it
off, press and hold the button again.
IMPORTANT
• If steam is selected, rinse temperatures will be elevated.
• If washer is paused during a steam wash cycle, the door
will remain locked due to higher temperature in drum.
DO NOT force open - it will unlock upon cooling.
Control Lock (Press & Hold)
To lock the controls between or during cycles, press and
hold the Add Steam button for 5 seconds.
displayed if you attempt to wake up a “between cycle”
locked unit and will alternate with cycle time re-
will be
• During a steam cycle you may notice steam exiting
from the rear vent of the washer - this is normal and
not cause for alarm.
maining in a “during cycle” locked unit. Repeat to unlock
the controls when you are ready to operate the washer.
Use this feature to reduce the likelihood of accidental
operation by children.
Energy Saver
The Energy Saver option reduces the warm water tem-
perature a few degrees to save energy.
9
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Operating Instructions
Washer Settings Chart
These temperature, spin speeds, soil levels and options are available with the following cycles:
Wash/Rinse
Extra Hot/Cold
9
Hot/Cold
9 9 9
9
9 9 9
9 9 9
9
9
9
9
9
9
Warm/Warm
Warm/Cold
Cold/Cold
Spin Speed
Extra High
9 9
9 9 9 9 9
9
9
9
9
9
9
9 9
9 9 9
9 9 9 9 9 9 9 9
9
High
9 9 9 9
9 9
9 9
9 9
9 9
Medium
9 9 9 9 9
9 9 9 9 9
9 9 9 9 9
9 9
9
Low
9
9
9
No Spin
9 9 9
9
Soil Level
Heavy
9 9 9 9 9
9 9 9 9 9
9 9 9 9 9 9
• (mid high)
Normal
9
9
9
9 9 9
• (mid low)
Light
9 9
9 9
9 9 9 9 9 9 9 9 9
9 9 9
9
9 9 9
9
9
Options
Stain Treat
Add Steam
Energy Saver
Pre-Wash
9 9 9 9 9
9 9 9 9 9
9
9 9 9 9 9
9 9 9 9 9
9 9 9 9 9
9 9 9 9 9
9
9
9
9 9 9 9
9
9
9
Extra Rinse
Extra Spin
9
9
9
9 9
9
Time Manager
Delay Start
Drum Light (Press & Hold)
Control Lock (Press & Hold)
9 = Available selections.
9 9 9 9 9 9 9 9 9 9 9 9 9
9 9 9 9 9 9 9 9 9 9 9 9 9
9 9 9 9 9 9 9 9 9 9 9 9 9
= Cycle defaults.
= Non-modifiable presets.
10
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Operating Instructions
Other Features
Status Indicators
Install Cycle
Run the Install Cycle before operating the washer the first
time. Remove all items from the washer drum, enter Install
Cycle mode and press START. For more information on
performing the washer Install Cycle, refer to the Installa-
tion Instructions accompanying this washer.
The estimated total cycle time will be displayed when the
cycle is selected. The time may increase if water pressure is
low, oversudsing occurs or the load becomes unbalanced.
The estimated remaining cycle time is displayed during the
cycle. The following indicators may be lighted during the
cycle:
After running the Install Cycle, if the washer has been
correctly installed,
displayed and the washer is ready to use.
(“Install Pass”) will be
• Add a Garment
• Wash
If the washer was not installed properly,
• Rinse
(“No Water”),
and Cold Water Supply), or
(“Flip Hoses” - Reverse Hot
(“Call Service”
• Spin
• Door Locked
- 1-800-4-MY-HOME) will be displayed to indicate the
installation error.
• Various other codes in the LED may alert you to
operating conditions that you can correct yourself
before calling service. See “Avoid Service Checklist”
for detail concerning these alert codes.
The errors may result from the following conditions:
•
- Water inlet hoses have not been
attached to water supply or water supply valves have
not been turned on. Install hoses correctly and turn on
water supply valves.
Reversible Door
Your washer is equipped with a reversible door. The door
can be hinged on the right or left side.
•
- The hot inlet hose may have been
connected to the cold water supply and the cold inlet
hose may have been connected to the hot water supply.
Check hoses for correct supply connection. If incorrect,
shut off water, disconnect hoses and connect to correct
inlets according to Installation Instructions.
- Error can only be corrected by calling
NOTE
For step-by-step instructions on DOOR REVERSAL, refer
to the Installation Instructions supplied with this washer.
•
a qualified technician (1-800-4-MY-HOME).
Repeat the Install Cycle when corrections are completed.
11
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Operating Instructions
Operating Your Washer
WARNING
• Place delicate and small items such as bras, hosiery
and baby socks in a mesh bag.
To reduce the risk of fire, electric shock or injury to
persons, read these IMPORTANT SAFETY INSTRUCTIONS
in this Use and Care Guide before operating your washer.
1 Sort laundry into loads that
can be washed together.
(Mesh bag not included.)
3 Pretreat stains and heavy soil.
• See Stain Removal Guide in this guide
for safe, success-
T
U
ful stain removal
instructions.
• Sort items by
recommended
cycle and wa-
ter temperature.
• Separate white, light and colorfast items from dark
and non-colorfast items.
4 Add laundry load to washer.
• Separate items that shed lint from items that attract
lint. Casual, synthetic, knit, and corduroy items will
pick up lint from towels, rugs, and bedspreads.
• Separate heavily soiled items from lightly soiled
items.
• Separate lacy, sheer, loosely knit, or delicate items
from durable items.
• Do not machine wash items containing fiberglass.
Small particles of fiberglass left in the drum may
transfer to fabrics in other loads and cause skin ir-
ritation and/or damage to fabrics.
2 Prepare items for washing.
• Empty pockets.
• Combine large and small items in a load.
• Load large items first. Large items should not be more
than half the total wash load.
• Washing single items such as a sweater, towel or
jeans is inefficient and may cause an out-of-balance
load. Add 1 or 2 similar items to help balance the
load.
• Wash a single heavy item such as a king-sized com-
forter, bedspread or sleeping bag separately.
• The washer can be fully loaded, but the items should
not be tightly packed. The door should close easily.
• Brush off lint and dirt. Shake out rugs and beach
towels.
• Close zippers, fasten hooks, button buttons, tie strings
and sashes, and remove non-washable trims and
ornaments.
• Mend rips and tears to prevent further damage dur-
ing washing.
• Turn knit items inside out to prevent pilling.
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Operating Instructions
Operating Your Washer, continued
5 Add laundry products to the dispenser.
For best results
Use a low-sudsing, high efficiency
detergent to prevent oversudsing in
front load washers. Look for this symbol
on the detergent label:
Detergent, liquid chlorine bleach and liquid fabric soft-
ener will be dispensed at the proper times in the cycle.
IMPORTANT
Open and close the dispenser drawer slowly. Closing the
drawer too quickly could result in early dispensing of the
bleach or fabric softener.
Insert liquid cup when
using liquid detergent.
Use the cap or scoop provided by the detergent manu-
facturer to measure the amount recommended. Deter-
gent dosage may need to be adjusted for water tem-
perature, water hardness, load size and soil level.
Liquid Detergent
• Add the recommended amount of high efficiency liq-
uid detergent to the “Main Wash - Liquid Only” cup.
• Do not exceed the MAX fill line.
• Liquid detergent can also be added directly to the
“Main Wash” chamber when not using the “Pre-
Wash” option.
NOTE
From time to time you may see water in the “Main
Wash -Liquid Only” chamber. This is part of the normal
operation of the washer.
Remove liquid cup when using
powder detergent! DO NOT
pour powder detergent into
liquid cup. It will not dis-
pense correctly!
Powder Detergent
• To use a high efficiency powder detergent, remove the
“Main Wash - Liquid Only” cup and add the powder
directly to the “Main Wash” detergent chamber.
IMPORTANT
Save the liquid cup insert for future use. DO NOT discard
it while you are using powder detergent.
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Operating Instructions
Operating Your Washer, continued
Liquid Chlorine Bleach
Other Wash Products
• If desired, add liquid chlorine bleach to the chamber
labeled “Liquid Bleach”.
• Water conditioner, detergent booster and enzyme
products may be added with the detergent.
• Put liquid products with liquid detergent in the “Main
Wash - Liquid Only” chamber or powder products
with powder detergent in the “Main Wash” detergent
chamber.
• Fill to the MIN line for small loads or the MAX line for
large loads. DO NOT fill above the maximum fill line.
IMPORTANT
To prevent fabric damage, do not overfill the “Liquid
Bleach” chamber or pour liquid chlorine bleach directly
onto the load.
IMPORTANT
Do not mix liquids and powders.
Liquid Fabric Softener
IMPORTANT
• If desired, pour the recommended amount of liquid
fabric softener into the chamber labeled “Fabric
Softener”.
Use of multi-product (detergent plus softener) sheets or
color-absorbing sheets NOT recommended. They could
disable your machine and result in unwarranted repair
costs.
• Fill to the MIN line for small loads or the MAX line for
large loads.
• DO NOT fill above the maximum fill line.
Detergent for Prewash
• For heavily soiled or stained loads, select the Prewash
option and add the recommended amount of deter-
gent to the “Pre-Wash” detergent cup.
NOTE
To prevent staining, do not overfill the “Fabric Softener”
chamber or pour liquid fabric softener directly on the
wash load.
• Use of a fabric softener-dispensing ball is not recom-
mended in tumble action washers.
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Operating Instructions
Operating Your Washer, continued
when the buttons are pressed. To change the settings
or options, press PAUSE, make the new selections and
press START again.
• To change the cycle once the cycle has begun, press
POWER to cancel the current cycle, press POWER
to turn on unit again, select a new cycle, and press
START again. Just turning the cycle selector knob will
not change the cycle.
6 Select the appropriate cycle and settings for
the load.
• Press the POWER button to turn the unit on.
• Turn the cycle selector knob in either direction to se-
lect the cycle desired. The indicator for that cycle will
be illuminated.
• The estimated cycle time, suitable wash and rinse
water temperatures, final spin speed, soil level, and
options for each cycle will be indicated for the cycle
selected. See the “Washer Settings Chart” for more
details.
• To change the settings, press the Wash/Rinse, Spin
Speed and Soil Level buttons to scroll to the desired
settings.
• To select or delete an option, press the button for that
option. The indicator will be illuminated when the op-
tion has been selected. The indicator will no longer be
lighted when the option has been deleted.
• To stop the cycle, press POWER.
• A signal will sound at the end of the cycle if the
Chime option has been selected.
• Remove items from the washer when the cycle ends
and place in dryer, line dry or dry flat as directed on
the fabric care label.
For best results
Follow the fabric care label instructions
on items to be washed.
NOTE
To provide the best care for your laundry, not every
setting or option is available with every cycle. If a setting
or option is not available for the cycle selected, the
indicator will not light.
7 Start the washer.
• Excess wrinkling, color transfer or odors may develop
in items left in the washer after the cycle has ended, if
not removed promptly.
• Close the door and press START. The washer will not
operate with the door open.
as a reminder to close the door.
will be displayed
• Select Delay Start to delay the beginning of the cycle,
if desired.
• As a safety measure, the door will automatically lock
during the entire wash cycle.
• To add a forgotten item to the washer any time during
the wash portion of the cycle, press PAUSE. When the
door unlocks, open the door, add the item, close the
door and press START to resume the cycle.
• If changes to the settings or options are attempted
after the cycle starts, you will hear several beeps
CAUTION
ENTRAPMENT and TIP-OVER HAZARD
Do not leave the door open if there are small children or
pets present. An open door could entice children to hang
on the door or crawl inside the washer. If there are no
small children present, you may leave the door ajar to
prevent odor build up.
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Operating Instructions
Normal Operating Sounds
You may or may not hear the following sounds from your
new washer:
A
B
A. DRAIN HOSE The washer has a flexible drain hose to
carry water from the washer to the stand pipe of your
home. You will hear water flowing into your stand pipe.
This is a normal part of the operation of the washer.
B. WATER VALVES/DISPENSER As water enters the
dispenser system, it is common to hear a water flowing
sound. This normal sound will vary slightly based on the
water pressure in your home.
C
C. DOOR LOCK Your washer is equipped with dual door
locks with electric solenoids. There will be a clicking sound
as the washer door is being locked or unlocked.
E
D. DRAIN PUMP Your washer is equipped with a high
velocity drain pump. It is normal to hear humming and
gurgling sounds as water is pumped from the washer.
Both of these sounds are normal and indicate that your
pump is functioning correctly.
E. HIGH SPEED MOTOR A powerful motor is used to drive
the drum to high spin speeds to extract water from your
load. You will hear a sound associated with these higher
spin speeds. This sound is normal and will vary slightly as
the spin speed varies with load size and cycle selected.
D
CAUTION
Abnormal, on-going sounds may be an indication of a
pending washer failure and should be investigated by a
qualified technician.
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Stain Removal Guide
Safe Stain Removal Procedures
To reduce the risk of fire or serious injury to persons or
property, comply with the basic warnings listed below:
• Read and comply with all instructions on stain removal
products.
• Keep stain removal products in their original labeled
containers and out of children’s reach.
• Thoroughly wash any utensils used.
• Do not combine stain removal products, especially
ammonia and chlorine bleach. Dangerous fumes can
result.
• Never wash items which have been previously cleaned
in, washed in, soaked in or spotted with gasoline, dry
cleaning solvents or other flammable or explosive sub-
stances because the items give off vapors that could
ignite or explode.
WARNING
HARMFUL VAPOR HAZARD
Do not use or mix liquid chlorine bleach with other
household chemicals such as toilet cleaners, rust
removers, acid or products containing ammonia.
These mixtures can produce dangerous fumes which
can cause serious injury or death.
• Never use highly flammable solvents, such as gasoline,
inside the home. Vapors can explode on contact with
flames or sparks.
For Successful Stain Removal:
• Treat stains promptly.
• Determine the kind of stain, then follow the recom-
mended treatment in the stain removal chart on the
next page.
• To pretreat stains, use a prewash product, liquid de-
tergent, or a paste made from powder detergent and
water.
For best results
Follow the fabric care label instructions
on items to be washed.
• Use cold water on unknown stains as hot water can set
stains.
• Consult care label instructions for treatments to avoid
on specific fabrics.
• Check for colorfastness by testing stain remover prod-
ucts on an inside seam.
• Rinse and wash items after stain removal.
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Stain Removal Guide
Stain Removal Suggestions
STAIN
TREATMENT
Adhesive tape, chewing
gum, rubber cement
Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with pre-
wash stain remover or nonflammable dry cleaning fluid.
Baby formula, dairy
products, egg
Use product containing enzymes to pretreat or soak stains. Soak for 30 minutes or more.
Wash.
Beverages (coffee, tea,
soda, juice, alcoholic
beverages)
Pretreat stain. Wash using cold water and bleach safe for fabric.
Blood
Rinse with cold water. Rub with bar soap. Or, pretreat or soak with product containing
enzymes. Wash using bleach safe for fabric.
Candle wax, crayon
Scrape off surface wax. Place stain face down between paper towels. Press with warm
iron until wax is absorbed. Replace paper towels frequently. Treat remaining stain with
prewash stain remover or nonflammable dry cleaning fluid. Hand wash to remove solvent.
Wash using bleach safe for fabric.
Chocolate
Pretreat or soak in warm water using product containing enzymes. Wash using bleach
safe for fabric.
Collar or cuff soil, cos-
Pretreat with prewash stain remover or rub with bar soap.
metics
Dye transfer on white
fabric
Use packaged color remover. Wash using bleach safe for fabric.
Grass
Pretreat or soak in warm water using product containing enzymes. Wash using bleach
safe for fabric.
Grease, oil, tar (but-
ter, fats, salad dressing,
Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy
stains and tar, apply nonflammable dry cleaning fluid to back of stain. Replace towels
cooking oils, car grease, under stain frequently. Rinse thoroughly. Wash using hottest water safe for fabric.
motor oils)
Ink
Some inks may be impossible to remove. Washing may set some inks. Use prewash stain
remover, denatured alcohol or nonflammable dry cleaning fluid.
Mildew, scorch
Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and hot water
before washing. Badly mildewed fabrics may be permanently damaged.
Mud
Brush off dry mud. Pretreat or soak with product containing enzymes.
Mustard, tomato
Nail polish
Pretreat with prewash stain remover. Wash using bleach safe for fabric.
May be impossible to remove. Place stain face down on paper towels. Apply nail pol-
ish remover to back of stain. Repeat, replacing paper towels frequently. Do not use on
acetate fabrics.
Paint, varnish
Perspiration
WATER BASED: Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it
cannot be removed. OIL BASED AND VARNISH: Use solvent recommended on can label.
Rinse thoroughly before washing.
Use prewash stain remover or rub with bar soap. Rinse. Wash using nonchlorine bleach in
hottest water safe for fabric.
Rust, brown or yellow
discoloration
Use rust remover safe for fabric. Do not use chlorine bleach because it may intensify
discoloration.
Shoe polish
LIQUID: Pretreat with a paste of powder detergent and water. PASTE: Scrape residue from
fabric. Pretreat with prewash stain remover or nonflammable dry cleaning fluid. Rinse.
Rub detergent into dampened area. Wash using bleach safe for fabric.
Tomato
Pretreat with prewash stain remover. Wash using bleach safe for fabric.
Urine, vomit, mucus, feces Pretreat or soak in product containing enzymes. Wash using bleach safe for fabric.
Wine
Pretreat or soak in cold water. Wash in hottest water and bleach safe for fabric
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Care and Cleaning
Inside Routine Cleaning (Preventive)
To help prevent odors, mold or mildew, leave the door
open for a few hours after use or whenever the washer is
not in use.
CAUTION
ENTRAPMENT and TIP-OVER HAZARD
Do not leave the door open if there are small children or
pets present. An open door could entice children to hang
on the door or crawl inside the washer. If there are no
small children present, you may leave the door ajar to
prevent odor build up.
TO REFRESH OR CLEAN INSIDE OF WASHER
Turn cycle selector to Clean Washer.
To clean and freshen the washer, perform the Clean
Washer cycle. For best results use the Clean Washer cycle
once a month.
To begin the cycle, rotate cycle knob to Clean Washer. If
installed, remove the “LIQUID ONLY” cup from the dispenser.
REMOVE ALL ITEMS FROM WASH DRUM before filling the
detergent chamber with one (1) cup of liquid chlorine bleach
OR one (1) pouch of TIDE® WASHING MACHINE CLEANER.
DO NOT use both. Press START to begin.
REMOVE “LIQUID ONLY”
DISPENSER CUP
IMPORTANT
Items left in washer while performing the Clean Washer
cycle will cause a severe out-of-balance situation that
could damage the washing machine.
For best results
“MAIN WASH”
COMPARTMENT
Immediately follow up with a Rinse &
Spin cycle on Extra High Spin Speed
with no detergent or bleach to help
clear any residual bleach left after the
Clean Washer cycle.
WARNING
NOTE
HARMFUL VAPOR HAZARD
If the Clean Washer cycle is cancelled or paused during
the cycle, the washer will go through 2 rinse cycles to
clean the drum of any residual bleach before unlocking
the door.
Do not use or mix liquid chlorine bleach with other
household chemicals such as toilet cleaners, rust
removers, acid or products containing ammonia. These
mixtures can produce dangerous fumes which can cause
serious injury or death.
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Care and Cleaning
Other Inside Routine Cleaning (Preventive)
Cleaning Dispenser Drawer Area
NOTE
Detergent and fabric softener may build up in the
dispenser drawer. Residue should be removed once or
twice a month.
• Remove the drawer by pulling the drawer out until it
stops.
• Reach back into the left rear corner of the drawer cav-
ity and press down firmly on the lock tab. Pull out the
drawer.
• Remove the insert from the bleach and fabric softener
compartments.
• Rinse the drawer and inserts with a combination of ¾
cup liquid chlorine bleach and 1 gallon hot tap water
to remove traces of accumulated powders and liquids.
Large amounts of fabric softener residue may indicate
improper dilution or more frequent cleaning is required.
Rinse well with tap water.
• To clean the drawer opening, use a small brush to clean
the recess. Remove all residue from the upper and lower
parts of the recess.
• Replace the insert by pressing it in place until you hear a
slight click. Return the dispenser drawer.
Daily Preventive Maintenance
• Remove items from the washer as soon as the cycle ends.
Excess wrinkling, color transfer, and odors may develop
in items left in the washer.
• If there are no small children or pets present, you may
leave the door ajar when the washer is not in use.
• Leave the dispenser drawer open slightly at the end of
the wash day.
• Dry around the washer door opening, flexible gasket, and
door glass. These areas should always be clean to ensure
a water tight seal.
• When extremely soiled items have been washed, a dirty
residue may remain on the drum. Remove this by wiping
the drum with a nonabrasive household cleanser. Rinse
thoroughly with water.
• Periodically, wipe dry the folds in the bottom of the door
flexible gasket to remove lint and other debris.
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Care and Cleaning
Inside Cleaning (Aggressive)
In cases where the Clean Washer cycle along with care
and cleaning of rubber gasket folds isn’t done, and severe
odor, mold, mildew, or residue buildup have developed,
follow the below cleaning procedure to help alleviate the
problem.
CLEANING PROCEDURE - Washer Drum
Ensure the wash tub is empty (or no clothes load). If
installed, remove the “LIQUID ONLY” cup from the
dispenser. Open the detergent drawer and pour eight
(8) cups of bleach into the “MAIN WASH” detergent
compartment. Select Clean Washer cycle as described
previously in Inside Routine Cleaning (Preventive).
Upon cycle completion inspect the interior of the washer
to see if the odor/residue has been eliminated. If any
additional cleaning is required, repeat the above procedure.
This may take several cycles depending on the severity
of the odor/residue. You may observe some remaining
discoloration due to the long term effects of this residue.
Turn cycle selector to Clean Washer.
REMOVE “LIQUID ONLY”
DISPENSER CUP
For especially contaminated areas visible inside the drum
(including the front rubber seal), these areas might be
more effectively cleaned by spraying a Bleach Cleaner on
a scrub brush, soft sponge, or towel and scrubbing.
IMPORTANT
Always wear rubber or latex gloves and protect floor
and clothing from damage.
If odor is still left after bleach cycle(s) and bleach cleaner,
open the detergent drawer and pour one (1) pouch of TIDE®
WASHING MACHINE CLEANER in detergent drawer. Select
Clean Washer Cycle as above and start the washer.
“MAIN WASH”
COMPARTMENT
For best results
Immediately follow up with a Rinse &
Spin cycle on Extra High Spin Speed
with no detergent or bleach to help
clear any residual bleach left after the
Clean Washer cycle.
WARNING
HARMFUL VAPOR HAZARD
Do not use or mix liquid chlorine bleach with other
household chemicals such as toilet cleaners, rust
removers, acid or products containing ammonia. These
mixtures can produce dangerous fumes which can cause
serious injury or death.
IMPORTANT
See Inside Routine Cleaning (Preventive) for future
cleaning maintenance which is necessary to avoid
repeating issues.
NOTE
If the Clean Washer cycle is cancelled or paused during
the cycle, the washer will go through 2 rinse cycles to
clean the drum of any residual bleach before unlocking
the door.
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Care and Cleaning
Outside Routine Cleaning
• When washing is completed, wipe top and sides of washer
with a damp cloth. Turn water faucets off to prevent pressure
build-up in the hoses.
• Clean the cabinet with mild soap and water. Never use harsh,
gritty or abrasive cleansers
• If the cabinet becomes stained, clean with diluted chlorine
bleach (1 part bleach to 8 parts water). Rinse several times
with clear water.
• Remove glue residue from tape or labels with a mixture of
warm water and mild detergent. Or, touch residue with the
sticky side of tape.
• When cleaning chrome parts use a window cleaner with am-
monia or mild soap and water.
• Before moving the washer, place a strip of cardboard or thin
fiberboard under the front leveling legs to prevent damage to
the floor.
IMPORTANT
Do not store or place laundry products on top of
washer at any time. They can damage the finish
or controls.
Winterizing Instructions
IMPORTANT
If the washer is stored in an area where freezing can occur
or moved in freezing temperatures, follow these winterizing
instructions to prevent damage to the washer:
Follow WINTERIZING
INSTRUCTIONS for cold
weather storage and
care.
1 Turn off water supply faucets.
2 Disconnect hoses from water supply and drain water
from hoses.
3 Plug electrical cord into a properly grounded electrical
outlet.
4 Add 1 gallon (3.8 L) nontoxic recreational vehicle (RV)
antifreeze to empty wash drum. Close door.
5 Select the Rinse & Spin cycle and deselect Extra Rinse.
Press Start and let the washer drain for 1 minute to drain
out all the water. Not all of the RV antifreeze will be
expelled.
6 Press POWER, unplug electrical power cord, dry off drum
interior and close door.
7 Remove dispenser drawer. Drain any water in
compartments and dry compartments. Replace drawer.
8 Store washer in an upright position.
9 To remove antifreeze from washer after storage, perform
Clean Washer cycle as described earlier.
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Solutions to Common Problems
Common Washing Problems
Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For satisfac-
tory washing results, follow these suggestions provided by The Soap and Detergent Association.
PROBLEM
Blue stains
POSSIBLE CAUSES
SOLUTIONS
PREVENTIVE MEASURES
• Undiluted liquid detergent
or fabric softener dispensed
directly onto fabric.
• If caused by detergent, mix 1 cup (240 • Avoid overfilling detergent and
ml) white vinegar with 1 quart (.95 L)
water in a plastic container. Soak item
1 hour. Rinse.
fabric softener compartments of
dispenser.
• If caused by fabric softener, rub stains
with bar soap. Wash.
Discoloration,
graying
• Not enough detergent.
• Wash water temperature
too low.
• Rewash with correct amount of deter- • Sort items by soil level and color.
gent and hottest water safe for fabric. • Use correct amount of detergent,
• Add bleach safe for fabric.
hottest water and bleach safe for
fabric.
• Incorrect sorting.
Greasy, oily
stains
• Not enough detergent.
• Undiluted liquid fabric
softener poured directly on
fabric.
• Treat with prewash stain remover or
liquid detergent.
• Increase detergent and water tem-
perature. Rewash.
• Rub fabric softener stains with bar
soap.
• Use correct amount of detergent
and hottest water safe for fabric.
• Do not pour liquid fabric softener
directly on fabric. See Operating
Your Washer, step 5.
Holes, tears, or
snags
• Incorrect use of chlorine
bleach.
• Unfastened zippers, hooks,
buckles.
• Rips, tears and broken
threads.
• May be irreversible if rips, tears and
seams cannot be mended.
• Never pour chlorine bleach di-
rectly on fabric.
• Check condition of items before
washing. See Operating Your
Washer, steps 2 and 5.
• Overloading the washer.
• Degradation of fabric.
Lint
• Incorrect sorting.
• Reduce load size. Rewash using correct • See Operating Your Washer, steps
• Tissues left in pocket.
• Overloading the washer.
• Not enough detergent.
• Undissolved detergent has
left a residue resembling lint.
water temperature, water level, and
amount of detergent.
1 and 2.
• Do not overload washer.
• Add nonprecipitating water condition- • Use correct temperature and
er to wash water to remove detergent
residue.
amount of detergent, water and
wash time.
• Static cling is attracting lint. • Add liquid fabric softener to final
• Load washed too long.
rinse.
• Dry load in dryer.
• Remove lint with lint brush or roller.
Pilling
• Pilling is normal with syn-
thetic and permanent press
fabrics. This is due to abra-
sion from normal wear.
• Use a lint brush or shaver to remove
pills.
• Use fabric softener in the washer
to lubricate fibers.
• When ironing, use spray starch or
fabric finish on collars and cuffs.
• Turn items inside out to reduce
abrasion.
(Fibers ball up
and cling to
fabric.)
Residue or
• Undissolved detergent.
• Rewash load.
• Increase water temperature using
hottest water safe for fabric.
• Do not overload washer.
• Use liquid detergent or use nonpre-
cipitating water conditioner with
powder detergent.
powder on dark • Some granular detergents
items;
Stiff, harsh
fabrics.
can combine with hard
water minerals to form a
residue.
• Overloading the washer.
Wrinkling
• Overloading the washer.
• Incorrect wash cycle for
wash load.
• Reduce load size.
• Do not overload washer.
• Remove items from washer as soon
as cycle is completed.
• Rinse in cold water with liquid fabric
softener using the casual or delicate
cycle.
• Use liquid fabric softener.
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Solutions to Common Problems
Common Washing Problems, continued
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
PREVENTIVE MEASURES
Yellow buildup
of body soil on
synthetic fabrics
• Agitation time too short.
• Wash water temperature
too low.
• Soak in detergent booster or product
containing enzymes.
• Wash in hottest water safe for fabric
using casual cycle.
• Select correct wash cycle.
• Use correct amount of detergent.
• Wash synthetics frequently using
hot or warm water.
• Not enough detergent.
• Increase detergent.
• Add bleach safe for fabric or treat
with color remover.
Yellow or brown • Iron or manganese in water • To restore discolored load of whites,
• Use nonprecipitating water soft-
ener.
rust stains
supply, water pipes, or water
heater.
use rust remover safe for fabric.
• Do not use chlorine bleach to remove
rust stains. It may intensify discolor-
ation.
• Before washing, run hot water for
a few minutes to clear lines.
• Drain water heater occasionally.
• For an ongoing problem, install
an iron filter in your water supply
system.
Residue stains / • Moisture in the washer.
buildup, mold or • Use of non-HE detergent.
mildew stains in • Overdosing detergent.
• Perform Clean Washer cycle
• Scrub gasket with Comet™ Spray Gel • Avoid overfilling detergent and
Mildew Stain Remover using brush to
remove stains.
• Use only HE (high efficiency detergent) • Dry the inside of washer and gas-
along with recommended dosage.
• Remove wash load immediately upon
cycle completion.
• Run dehumidifier in laundry room.
fabric softener compartments of
dispenser.
gasket
• Overloading wash drum.
• Leaving a wet load set in
washer.
ket after every run.
• Cold water washes which
may not completely dissolve
and remove detergents.
Residue stains / • Moisture in the washer.
buildup, mold or • Use of non-HE detergent.
mildew stains in • Overdosing detergent.
dispenser drawer
• Remove dispenser drawer and wipe
dispenser and inserts with combination
of ¾ cup liquid chlorine bleach and
one gallon hot water. Rinse well, and
repeat if necessary. Return drawer to
location. NOTE: Wear rubber of latex
gloves. Protect floor and clothing from
bleach damage.
• Avoid overfilling detergent and
fabric softener compartments of
dispenser.
• Use only HE (high efficiency detergent)
along with recommended dosage.
Water in fold of • Result of washing and part
• At the end of each wash, dry inside
of gasket fold with clean dry towel all
around gasket.
flexible gasket
of normal operation.
Odor
• Moisture in the washer.
• Use of non-HE detergent.
• Overdosing detergent.
• Leaving a wet load remain
in washer.
• Perform Clean Washer cycle.
• At the end of each wash, dry inside of
gasket fold with clean, dry towel all
around gasket.
• Use only HE (high efficiency detergent)
along with recommended dosage.
• Leave door and dispenser drawer
open for a few hours after use or
whenever washer is not in use.
• Cold water washes which
may not completely dissolve • Remove wash load immediately upon
and remove detergents.
cycle completion.
• Pour one cup liquid chlorine bleach in
standpipe; let remain a day and flush
with water.
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Solutions to Common Problems
Avoid Service Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common oc-
currences that are not the result of defective workmanship or materials in this washer.
IMPORTANT
Disconnect washer from electrical service before performing any work on unit or on associated
systems (including electrical supply, water inlet or water drainage).
OCCURRENCE
NOISE
POSSIBLE CAUSE
SOLUTION
High pitch “jet engine” A certain amount of motor whine is
noise.
normal during the spin cycle.
Rattling and clanking
noise.
Foreign objects such as coins or
safety pins may be in drum or pump. after washer is restarted, objects may be in pump.
Stop washer and check drum. If noise continues
Call a Sears or other qualified service dealer.
Belt buckles and metal fasteners are To prevent unnecessary noise and damage to
hitting wash drum.
drum, fasten fasteners and turn items inside out.
Thumping sound.
Vibrating noise.
Heavy wash loads may produce
a thumping sound. This is usually
normal. If sound continues, washer is
probably out of balance.
Stop washer and redistribute wash load.
Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust
leveling legs. See INSTALLATION INSTRUCTIONS
for details.
Shipping bolts and foam block have See INSTALLATION INSTRUCTIONS for removing
not been removed during installation. shipping bolts and foam block.
Wash load unevenly distributed in
drum.
Stop washer and rearrange wash load.
OPERATING
Washer does not start.
Electrical power cord may not be
plugged in or connection may be
loose.
Make sure plug fits tightly in wall outlet.
House fuse blown, circuit breaker
tripped, or a power outage has oc-
curred.
Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If problem is a circuit over-
load, have it corrected by a qualified electrician.
If problem is a power outage, call local electric
company.
Water supply faucets are not turned Turn on water supply faucets.
on.
Motor is overheated. Washer motor
will stop if it becomes overheated.
It will automatically restart after a cool down
period of up to 30 minutes (if washer has not been
manually turned off).
Washer door is not completely
closed.
Close door completely.
Washer won’t spin.
Residue left in drum.
Load is too small.
Add 1 or 2 similar items to help balance the load.
Heavily soiled items.
Wipe drum with a nonabrasive household cleans-
er, then rinse. Shake or brush excess dirt and sand
from items before washing
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Solutions to Common Problems
Avoid Service Checklist, continued
OCCURRENCE
WATER
POSSIBLE CAUSE
SOLUTION
Water collects in folds
of front door flexible
This is a result of the washing action
and is part of the normal operation
gasket at the end of the of the washer.
cycle.
Water collects in bleach This is a result of the siphoning action Water may be removed by removing the dispenser
and fabric softener
compartments.
and is part of the normal operation of drawer (see Care and Cleaning in this guide) and
the washer.
draining water into the empty drum or sink.
Wash load too wet
after spin.
Washer is overloaded.
Do not overload washer. See Operating Your
Washer, step 4.
Load is too small.
Add 1 or 2 similar items to help balance the load.
Rearrange load to allow proper spinning.
Straighten drain hose.
Load is out of balance.
Drain hose is kinked.
Water does not enter
washer or it enters
slowly.
Water supply is not adequate in area.
Check another faucet in the house. Wait until water
supply and pressure increase.
Water supply faucets are not com-
pletely open.
Fully open hot and cold faucets.
Water is being used elsewhere in the Avoid running water elsewhere while washer is
house. Water pressure must be at
least 30 psi (260 kPa).
filling.
Water inlet hoses are kinked.
Straighten hoses.
Warm or hot water is
not hot enough.
Hot water heater is set too low or is a Measure hot water temperature at nearby faucet
distance from washer.
with candy or meat thermometer. Water tempera-
ture should be at least 120°F (49°C). Adjust water
heater as necessary.
Hot water is being used elsewhere in Avoid using hot water elsewhere before or during
the house.
washer use. There may not be enough hot water
available for proper cleaning. If problem persists,
your hot water system may be unable to support
more than 1 use at a time.
Water in washer does
not drain or drains
slowly.
Drain hose is kinked or clogged.
Clean and straighten the drain hose.
Drain hose standpipe is too tall. Maxi- Reduce standpipe height to less than 8’ (2.4 m).
mum standpipe height is 8’ (2.4 m).
See INSTALLATION INSTRUCTIONS.
House drain pipes are clogged.
Unclog drain pipes. Contact plumber if necessary.
Water leaks.
Oversudsing.
Fill hose connection is loose at faucet Check and tighten hose connections. Install rubber
or washer.
sealing washers provided.
Wrong detergent.
Run rinse cycle. Use a low-sudsing, high efficiency
detergent.
Too much detergent.
Run rinse cycle. Use less detergent in future loads.
Incorrect wash and rinse Hot and cold water hoses are con-
Connect hot water hose to hot water faucet and
cold water hose to cold water faucet.
temperatures.
nected to wrong supply faucets.
Water is entering
washer but tub does
not fill.
Drain hose standpipe is too low. Stand- Increase standpipe height to at least 23.6” (60
pipe must be a minimum of 23.6” (60 cm). See INSTALLATION INSTRUCTIONS.
cm) high to prevent siphoning.
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Solutions to Common Problems
Avoid Service Checklist, continued
OCCURRENCE
POSSIBLE CAUSE
SOLUTION
CODES DISPLAYED IN LED
Water inlet hoses are not installed.
Install Hot and Cold water hoses and turn on Hot
and Cold water supply valves.
Water supply valves are not turned on.
Turn on Hot and Cold water supply valves.
(No or slow water fill)
Water supply is not adequate in installation. Test water pressure at another faucet in the house.
Water pressure must be at least 30 psi (260 kPa).
Water is being used elsewhere in the house.
Avoid running water elsewhere while washer is
filling.
Water inlet hoses are kinked.
Straighten hoses.
Water inlet screens are clogged.
Remove hoses and clean sediment from screens.
Hot and Cold inlet hoses are connected to
wrong supply faucets.
Connect hot water hose to hot water faucet and
cold water hose to cold water faucet.
Hot water heater is set too low or is a long
distance from washer.
Measure hot water temperature at nearby faucet
with candy or meat thermometer. Water tempera-
ture should be at least 120°F (49°C). Adjust water
heater as necessary.
(Cold water detected from Hot
inlet hose during Install Cycle)
Hot water is being used elsewhere in the
house.
Avoid using hot water elsewhere before or during
washer use. Your hot water system may be unable
to support more than 1 use at a time.
Drain pipe position too low and water si-
phoning out drain hose.
Drain pipe height must be minimum 24” above
bottom of unit. Refer to Installation Instructions for
correct drain pipe installation requirements and
adjust accordingly.
(water not maintaining level)
If drain pipe height is adequate, error
detected can only be resolved by calling
service technician.
Call 1-800-4-MY-HOME (1-800-469-4663) for
assistance.
Drain pipe blocked.
Unclog drain pipe.
If drain pipe drains freely with test water
from a jug, error detected can only be re-
solved by calling service technician.
Call 1-800-4-MY-HOME (1-800-469-4663) for
assistance.
(washer experiencing drain
problems during cycle)
Error detected can only be resolved by call- Call 1-800-4-MY-HOME (1-800-469-4663) for
ing service technician. assistance.
(Call Service)
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Notes
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