Jacuzzi Hot Tub ProTech LCD User Manual

TM  
2003+ ProTech LCD Series Owner’s Manual  
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Table of Contents  
2.0 FCC Notice......................................................................................1  
3.1 Important CSA Safety Instructions (Canada Only) ..........................3  
3.2 Hyperthermia....................................................................................................4  
4.0 Choosing A Location....................................................................6  
4.1 Outdoor Location............................................................................................6  
5.0 Power Requirements....................................................................7  
6.0 Electrical Wiring Instructions ....................................................9  
7.1 Filling The Spa................................................................................................11  
7.2 Safety Check...................................................................................................11  
8.0 Control Functions........................................................................12  
8.2 LCD Display.....................................................................................................13  
8.3 Spa Features And Controls.......................................................................14  
8.4 Jet/Air Controls Diagram (J-380 & J-370)........................................15  
9.0 Operating Instructions...............................................................17  
9.2 View....................................................................................................................17  
9.3 Light....................................................................................................................17  
9.4 Activate Pump 1...........................................................................................18  
9.5 Activate Pump 2/Pump 3........................................................................18  
9.6 Selecting Desired Massage Action.......................................................18  
9.7 Adjusting Individual Jet Flow...................................................................19  
9.8 Adjusting PowerPro Jets............................................................................19  
9.9 Waterfall Feature...........................................................................................19  
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9.11 Optional Jacuzzi Premium Audio System..........................................19  
10.0 Automatic Filtration Cycles.....................................................28  
10.2 Economy Skimming/Heating Mode.....................................................28  
10.4 Preset Skimming/Heating Cycles..........................................................29  
11.0 Programming Instructions .......................................................30  
11.2 Changing Skimming/Heating Cycles ..................................................30  
11.3 Programming The Filter Change Reminder.......................................31  
11.6 Panel Lock.......................................................................................................32  
11.7 Temperature Setting Lock.........................................................................33  
12.0 Spa Maintenance .......................................................................33  
12.2 Draining and Refilling.................................................................................35  
12.3 Cleaning The Spa Interior.........................................................................36  
12.4 Pillow Care......................................................................................................36  
12.6 Maintaining The Wood Cabinet..............................................................37  
12.8 Winterizing......................................................................................................38  
12.9 Restarting Your Spa in Cold Weather.................................................38  
14.0 Troubleshooting - Display Messages.....................................41  
15.0 Troubleshooting - Procedures .................................................43  
16.0 Wiring Diagram (60Hz J-350/J-360/J-370 Models).........45  
17.0 Wiring Diagram (60Hz J-380 Model)....................................46  
18.0 Wiring Diagram (50Hz J-350/J-360/J-370 Models).........47  
19.0 Wiring Diagram (50Hz J-380 Model) ...................................48  
20.0 Typical Spa Wiring Diagrams A-B (60Hz Models).............49  
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1.0 Important Spa Owner Information  
Your Jacuzzi® Premium spa is constructed to the highest standards and is  
capable of providing many years of trouble-free use. However, because heat  
retentive materials are utilized to insulate the spa for efficient operation, an  
uncovered spa surface directly exposed to sunlight and high temperatures for  
an extended period is subject to permanent damage. Damage caused by  
exposing the spa to this abuse is not covered by warranty. We recommend  
that you always keep the spa full of water when it is exposed to direct sun-  
light and that you keep the Jacuzzi Premium insulating cover in place at all  
times when the spa is not in use. Read and carefully follow the requirements  
for your spa’s support base found in section 4.0 titled, “Choosing a Location”  
(Page 6).  
Jacuzzi Premium constantly strives to offer the finest spas available, therefore  
modifications and enhancements may be made which affect the specifica-  
tions, illustrations and/or instructions contained herein.  
2.0 FCC Notice  
This equipment has been tested and found to comply with the limits  
for a Class B Digital Device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates,  
uses and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful inter-  
ference to radio or television reception, which can be determined by turning  
the equipment off and on, the user is encouraged to try to correct the inter-  
ference by one or more of the following measures:  
1. Rearrange or relocate the receiving antenna.  
2. Increase the separation between the equipment and receiver  
3. Connect the equipment into an outlet on a circuit different from the  
circuit connected.  
4. Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications not expressly approved by the party responsible for  
FCC compliance could void the user’s authority to operate this equipment.  
Page 1  
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3.0 IMPORTANT SAFETY INSTRUCTIONS  
When installing and using this electrical equipment, basic safety pre-  
cautions should always be followed, including:  
1. READ AND FOLLOW ALL INSTRUCTIONS BEFORE OPERATING THE  
SPA!  
2. WARNING: To reduce the risk of injury, do not permit children to use this  
product unless they are closely supervised at all times.  
3. WARNING: A grounding wire connector is provided on this unit to con-  
nect a minimum No. 8 AWG (8.4mm2) solid copper conductor between  
this unit and any metal equipment, metal enclosures of electrical equip-  
ment, metal water pipe, or conduit within 5 feet (1.5m) of the unit.  
4. DANGER: Risk of Accidental Drowning. Extreme caution must be exer-  
cised to prevent unauthorized access by children. To avoid accidents,  
ensure that children cannot use this spa unless they are supervised at all  
times.  
5. DANGER: Risk of Injury. The suction fittings in this spa are sized to match  
the specific water flow created by the pump. Should the need arise to  
replace the suction fittings or the pump, be sure that the flow rates are  
compatible. Never operate the spa if the suction fittings are broken or  
missing. Never replace a suction fitting with one rated less than the flow  
rate marked on the original suction fitting.  
6. DANGER: Risk of Electric Shock. Install at least 5 feet (1.5m) from all metal  
surfaces. As an alternative, a spa may be installed within 5 feet of metal  
surfaces if each metal surface is permanently connected (bonded) by a  
minimum No. 8 AWG (8.4mm2) solid copper conductor attached to the  
wire connector on the grounding lug, inside the equipment compartment  
on the equipment box.  
7. DANGER: Risk of Electric Shock. Do not permit any electrical appliance,  
such as a light, telephone, radio, television, etc. within 5 feet (1.5m) of a  
spa, unless such appliances are built-in by the manufacturer.  
8. ELECTRICAL SUPPLY: The electrical supply for this product must include  
a suitably rated switch or circuit breaker to open all ungrounded supply  
conductors to comply with section 422-20 of the National Electrical Code,  
ANSI/NFPA 70. The disconnect must be readily accessible and visible to  
the spa occupant but installed at least 5 feet (1.5m) from the spa water.  
9. WARNING: To Reduce the Risk of Injury:  
A. The water in a spa should never exceed 104 °F (40 °C). Water tempera-  
tures between 100 °F (38 °C) and 104 °F (40°C) are considered safe for  
a healthy adult. Lower water temperatures are recommended for young  
children and when spa use exceeds 10 minutes.  
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B. Since excessive water temperatures have a high potential for causing fetal  
damage during the early months of pregnancy, pregnant or possibly preg-  
nant women should limit spa water temperatures to 100 °F (38 °C). If  
pregnant, please consult your physician before using a spa.  
C. Before entering the spa, the user should measure the water temperature  
with an accurate thermometer since the tolerance of water temperature-  
regulating devices may vary as much as 5 °F ( 2 °C).  
D. The use of alcohol, drugs, or medication before or during spa use may  
lead to unconsciousness with the possibility of drowning. Persons using  
medication should consult a physician before using a spa since some  
medication may induce drowsiness, while other medication may affect  
heart rate, blood pressure, and circulation.  
E. Persons suffering from obesity or a medical history of heart disease, low  
or high blood pressure, circulatory system problems, or diabetes should  
consult a physician before using a spa.  
3.1 IMPORTANT CSA SAFETY INSTRUCTIONS (CANADA ONLY)  
When using this electrical equipment, basic safety precautions  
should always be followed, including the following:  
1. READ AND FOLLOW ALL INSTRUCTIONS.  
2. A green colored terminal or a terminal marked G, Gr, Ground, Grounding  
or the  
symbol* is located inside the supply terminal box or compart-  
ment. To reduce the risk of electric shock, this terminal must be con-  
nected to the grounding means provided in the electric supply service  
panel with a continuous copper wire equivalent in size to the circuit  
conductors that supply this equipment (*IEC Publication 417, Symbol  
5019).  
3. At least two lugs marked “Bonding Lugs” are provided on the external  
surface or on the inside of the supply terminal box/compartment. To  
reduce the risk of electric shock, connect the local common bonding grid  
in the area of the spa to these terminals with an insulated or bare  
copper conductor not smaller than No. 6 AWG (10mm2).  
4. All field-installed metal components such as rails, ladders, drains or other  
similar hardware within 10 feet (3m) of the spa shall be bonded to  
the equipment grounding buss with copper conductors not smaller than  
No. 6 AWG (10mm2).  
5. Save These Instructions:  
A. WARNING: Children should not use spas without adult supervision.  
B. WARNING: Do not use spas unless all suction guards are installed to  
prevent body and hair entrapment.  
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C. WARNING: People with infectious diseases should not use a spa.  
D. WARNING: To avoid injury, exercise care when entering or exiting the  
spa.  
E. WARNING: Do not use drugs or alcohol before or during the use of a  
spa to avoid unconsciousness and possible drowning.  
F. WARNING: Pregnant or possibly pregnant women should consult a  
physician before using a spa.  
G. WARNING: Water temperature in excess of 38 °C (104 °F) may be  
injurious to your health.  
H. WARNING: Before entering the spa, measure the water temperature  
with an accurate thermometer.  
I. WARNING: Do not use a spa immediately following strenuous exercise.  
J. WARNING: Prolonged immersion in a spa may be injurious to your  
health.  
K. WARNING: Do not permit electric appliances (such as light, telephone,  
radio, television, etc.) within 5 feet (1.5m) of this spa unless factory  
installed.  
L. CAUTION: Maintain water chemistry in accordance with manufacturer’s  
instructions.  
M. WARNING: The use of alcohol or drugs can greatly increase the risk of  
fatal hyperthermia in spas.  
3.2 HYPERTHERMIA  
Prolonged immersion in hot water may induce hyperthermia. A description of  
the causes, symptoms, and effects of hyperthermia are as follows:  
Hyperthermia occurs when the internal temperature of the body reaches a  
level several degrees above the normal body temperature of 98.6 °F (37 °C).  
The symptoms of hyperthermia include drowsiness, lethargy, and an increase  
in the internal temperature of the body. The effects of hyperthermia include:  
A
Unawareness of impending hazard;  
B. Failure to perceive heat;  
C. Failure to recognize the need to exit spa;  
D. Physical inability to exit spa;  
E. Fetal damage in pregnant women; and  
F. Unconsciousness and danger of drowning.  
3.3 CAUTIONS  
1. Persons suffering from heart disease, diabetes, high or low blood pres-  
sure, and any condition requiring medical treatment, pregnant women,  
the elderly, or infants should consult with a physician before using a spa.  
Page 4  
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2. The Consumer Products Safety Commission has stated that the water  
temperature in a spa should not exceed 104 °F (40 °C). Immersion in  
water in excess of 104 °F (40 °C) can be hazardous to your health.  
3. Observe a reasonable time limit when using the spa. Long exposures at  
higher temperatures can cause high body temperature. Symptoms may  
include dizziness, nausea, fainting, drowsiness, and reduced awareness.  
These effects could possibly result in drowning.  
4. Do not use the spa under the influence of alcohol, narcotics, or other  
drugs. Use of the spa under these conditions may lead to serious conse-  
quences.  
5. Always test the spa water temperature before entering the spa. Enter and  
exit the spa slowly. Wet surfaces can be very slippery.  
6. Never bring any electrical appliances into or near the spa. Never operate  
any electrical appliances from inside the spa or when you are wet unless  
such appliances are built-in by the manufacturer.  
7. Proper chemical maintenance of spa water is necessary to maintain  
safe water and prevent possible damage to spa components.  
8. Use the straps and clip tie downs to secure the cover when not in use.  
This will help to discourage unsupervised children from entering the spa  
and keep the spa cover secure in high-wind conditions. There is no rep-  
resentation that the cover, clip tie-downs, or actual locks will prevent  
access to the spa.  
3.4 GENERAL ELECTRICAL SAFETY INSTRUCTIONS  
Your new Jacuzzi Premium spa is equipped with a "state-of-the-art" equip-  
ment system. It contains the most advanced safety and self-protective equip-  
ment in the industry. Nonetheless, this spa must be installed properly to  
insure dependable usage. Please contact your dealer or local building  
department should you have any questions regarding your installation.  
Proper grounding is extremely important. Jacuzzi Premium spas are  
equipped with a current collector system. A pressure wire connector is pro-  
vided on the surface of the control box, located outside the equipment door  
(Figure B, Page 10) to permit connection of a bonding wire between this  
point and any ground metal equipment, metal water pipe or conduit within  
5 feet (1.5m) of the spa, or copper clad grounding rod buried within 5 feet  
(1.5m) of the spa. Bonding wire must be at least No. 8 AWG (8.4mm2)  
solid copper wire. This is a most important safety assurance feature. Before  
installing this spa, check with the local building department to insure instal-  
lation conforms to local building codes.  
Page 5  
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4.0 Choosing A Location  
IMPORTANT: Because of the combined weight of the spa, water and  
users, it is extremely important that the base upon which the spa  
rests be smooth, flat, level and capable of uniformly supporting this  
weight, without shifting or settling, for the entire time the spa is in place. If  
the spa is placed on a surface which does not meet these requirements, dam-  
age to the skirt and/or the spa shell may result. Damage caused by improp-  
er support is not covered under warranty. It is the responsibility of the spa  
owner to assure the integrity of the support at all times.  
We recommend a poured, reinforced concrete slab with a minimum thickness  
of 4 inches (10cm). Wood decking is also acceptable provided it is con-  
structed so that it meets the requirements outlined above. The spa must be  
installed in such a manner as to provide drainage away from the spa. Placing  
the spa in a depression without provisions for proper drainage could allow  
rain, overflow and other casual water to flood the equipment and create a wet  
condition in which it would sit. For spas which will be recessed into a floor or  
deck, install so as to permit access to the equipment, either from above or  
below, for servicing. Make certain that there are no obstructions which would  
prevent removal of the cabinet side panels and access to the jets components,  
especially on the side with the equipment bay doors.  
4.1 Outdoor Location  
In selecting the ideal outdoor location for your spa, we suggest that you take  
into consideration:  
1. The proximity to changing area and shelter (especially in colder weather).  
2. The pathway to and from your spa (this should be free of debris so that  
dirt and leaves are not easily tracked into the spa).  
3. The closeness to trees and shrubbery (remember that leaves and birds  
could create extra work in keeping the spa clean).  
4. A sheltered environment (less wind and weather exposure can result in  
lowered operation and maintenance costs).  
5. The overall enhancement of your environment. It is preferable not to place  
the spa under an unguttered roof overhang since run-off water will  
shorten the life expectancy of the spa cover.  
4.2 Indoor Location  
For indoor installations, be certain to make provisions for proper ventilation.  
When the spa is in use, considerable amounts of moisture will escape. This  
can damage certain surfaces over time. If you have any questions regarding  
the placement or installation of your spa, consult your authorized Jacuzzi  
Premium dealer.  
Page 6  
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5.0 Power Requirements  
Jacuzzi Premium spas are designed to provide optimum performance and  
flexibility of use when connected to the maximum electrical service as listed  
in the tables below. If you prefer, your Jacuzzi Premium dealer can perform  
a minor circuit board modification to allow the spa to accept different electri-  
cal service. The operational considerations of these modifications are listed in  
the footnotes below.  
US/Canada J-350/J-360/J-370 Models (60Hz)  
240V/50A*  
240 VAC  
3
240V/60A** 240V/30A***  
Voltage:  
Number of Wires:  
Frequency:  
240 VAC  
3
240 VAC  
3
60Hz  
60Hz  
60Hz  
Current Draw:  
Circuit Breaker:  
36A  
50A, 2-Pole  
43A  
60A, 2-Pole  
24A  
30A, 2-Pole  
Important Information:  
*
In 50A configuration, the heater will not operate while both jets  
are running in high speed. This is the factory setting. Note:  
pump 2 runs only in high speed.  
** In 60A configuration, the heater will operate while both jets pumps  
are running in high speed. Note jets pump 2 runs only in high  
speed.  
*** In 30A configuration, the heater will not operate while either jets  
pump is running in high speed. Note: jets pump 2 runs only in high  
speed.  
US/Canada J-380 Models (60Hz)  
240V/60A*  
240 VAC  
3
240V/50A** 240V/40A***  
Voltage:  
Number of Wires:  
Frequency:  
240 VAC  
3
240 VAC  
3
60Hz  
60Hz  
60Hz  
Current Draw:  
Circuit Breaker:  
46A  
60A, 2-Pole  
36A  
50A, 2-Pole  
31A  
40A, 2-Pole  
Important Information:  
*
In 60A configuration, the heater will operate while any two jets  
pumps are running in high speed. This is the factory setting.  
** In 50A configuration, the heater will not operate while any two jets  
pumps are running in high speed. Note: jet pumps 2&3 run only in  
high speed.  
*** In 40A configuration, the heater will not operate while any jets  
pump is running in high speed. Note: jet pumps 2&3 runs only in  
high speed.  
Page 7  
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Export J-350/J-360/J-370 Models (50Hz)  
230V/20A* 230V/30A** 230V/40A***  
Voltage:  
Number of Wires  
Frequency:  
Current Draw:  
Circuit Breaker:  
230 VAC  
3
50Hz  
15A  
230 VAC  
3
50Hz  
23A  
230 VAC  
3
50Hz  
29A  
20A  
30A  
40A  
Important Information:  
*
In 20A configuration, the heater will not operate while either jets  
pump is running in high speed. Note: jets pump 2 runs only in high  
speed. This is the factory setting.  
** In 30A configuration, the heater will not operate when both jets  
pumps are running in high speed. Note jets pump 2 runs only in  
high speed.  
*** In 40A configuration, the heater will operate while both jets pumps  
are running in high speed.  
All export models can be adapted to use higher amperage circuits when  
available. Please contact your dealer for details. The electrical supply for  
this product must comply with local electrical regulations.  
Export J-380 Models (50Hz)  
230V/40A* 230V/35A**  
Voltage:  
Number of Wires  
Frequency:  
Current Draw:  
Circuit Breaker:  
230 VAC  
3
50Hz  
32A  
230 VAC  
3
50Hz  
26A  
40A  
35A  
Important Information:  
*
In 40A configuration, the heater will operate while any two jets  
pumps are running in high speed. Note: jet pumps 2&3 run only in  
high speed. This is the factory setting.  
** In 35A configuration, the heater will not operate while any two jets  
pumps are running in high speed. Note: jet pumps 2&3 run only in  
high speed.  
All export models can be adapted to use higher amperage circuits when  
available. Please contact your dealer for details. The electrical supply for  
this product must comply with local electrical regulations.  
Page 8  
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6.0 Electrical Wiring Instructions  
IMPORTANT NOTICE: The electrical wiring of this spa must meet  
the requirements of the National Electrical Code (NEC) and any  
applicable state or local codes. The electrical circuit must be  
installed by a qualified electrician and approved by a local build-  
ing/electrical inspection authority.  
1. This spa must be permanently connected (hard-wired) to the power  
supply. No plug-in connections or extension cords are to be used in  
conjunction with the operation of this spa. Supplying power to  
the spa which is not in accordance with these instructions will void  
both the independent testing agency listing and the manufacturer’s  
warranty.  
2. The power supplied to this spa must be a dedicated circuit with no  
other appliances or lights sharing the power provided by the circuit.  
3. To determine the current and voltage and wire size required, refer to  
section 5.0 “Power Requirements” (Page 7-8).  
Wire size must be appropriate per NEC and/or local codes.  
We recommend type THHN wire.  
All wiring must be copper to ensure proper connections. Do not use  
aluminum wire.  
When using wire larger than #6 (10mm2), add a junction box near the  
spa and reduce to short lengths of #6 (10mm2) wire to connect to spa.  
4. The electrical supply for this product must include a suitably rated switch  
or circuit breaker to open all ungrounded supply conductors to comply  
with Section 422-20 of the National Electrical Code, ANSI/NFPA 70. The  
disconnecting means must be readily accessible to the spa’s occupant  
but installed at least 5 feet (1.5m) from spa water.  
5. The electrical circuit supplied for the spa must include a suitable  
ground fault circuit interruptor (GFCI) as required by NEC Article 680-42.  
6. To gain access to the spa’s power terminal block, remove the screws  
securing the panel under the controls. Then remove the four control box  
door screws and door (Figure B, Page 10).  
7. Select the power supply inlet you want to use (Figure A, Page 10) and  
remove the short cabinet panel from the front of the spa to allow you to  
feed the cable through to the control box. Install the cable with connec-  
tor through the large opening provided in the bottom of the control box.  
8. Connect wires, color to color, on terminal blocks TB1 and TB3 (Figures  
C-D, Page 10). TIGHTEN SECURELY! All wires must be hooked up secure-  
ly or damage could result.  
9. Install control box door and screws and reinstall the cabinet side panels.  
Page 9  
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Figure-A  
Equipment Area  
Note: Pump Locations Vary by Model  
9
4
10  
1
Flow  
7
3
5
6
6
2
2
Circulation Pump  
Behind Load Box  
8
1. Control Box  
7. 1-Speed Pump #2  
8. Circulation Pump  
9. Optional CD Ozonator (Purchased Separately)  
10.Optional Mazzei Injector (Required for CD Ozonator  
Use - Purchased Separately)  
2. Power Supply Entrance(s)  
3. 2-Speed Pump #1  
4. Heater  
5. Spa Drain Valve  
6. Pump Drain Plug(s)  
Figure-B - Control Box  
2
TB1  
1
1. Terminal Block  
2. Bonding Lug  
3. Grounding Terminal  
3
RED  
RED  
BLUE  
BLUE  
Figure-C  
TB1  
TB1  
Figure-D  
RED  
1
1
2
BLK  
BLK  
BROWN  
BROWN  
BLK  
2
to Circuit  
Board  
to Circuit  
Board  
Green  
Green  
PowerIn  
PwoerIn  
TB3  
TB3  
All Export J-350 / J-360 / J-370 / J-380  
Models: 230 VAC, 3-Wire (50Hz)  
US/Canada J-350 / J-360 / J-370 / J-380  
Models: 240 VAC, 3-Wire Connection (60Hz)  
Page 10  
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7.0 Start-Up Instructions  
Congratulations! You are now all set to get your new spa ready to use. Simply  
follow this step-by-step procedure and, before long, you will be enjoying your  
first glorious experience in your Jacuzzi Premium spa. For best results, read  
each step in its entirety before proceeding with that step.  
7.1 Filling the Spa  
Clear all debris from the spa. Although the spa shell has been polished at  
the factory, you may want to treat it with a specially formulated spa cleaner  
and wax available from your dealer prior to filling the first time.  
Remove the filter cover, then remove and clean the strainer bag and both  
filter cartridges as outlined in section 12.1 (Page 33-35). Place the end of  
your garden hose into the exposed pump #1 filter wall fitting without a  
mesh grill. Fill the spa half way, then place end of your garden hose into  
the circulation pump filter wall fitting with the mesh grill. Continue filling  
spa until the water level is 1 inch below the lowest pillow and and above all  
jets. Do not over fill. Never fill with water from a water softener.  
If your water is extremely “hard”, it is preferable to fill half-way with hard  
water and the rest of the way with softened water. Or, you may fill entirely  
with hard water if you use a special water additive available from your  
Jacuzzi Premium dealer. Always refill spa through both filter wall fittings  
to purge trapped air from pump intakes. Failure to do so may cause air to  
be trapped in either pump #1 or the circulation pump’s intake (air lock),  
preventing either pump from circulating water. After filling, make sure  
both filters are installed properly before applying power to the spa. Refer  
to section 12.1 (Page 33-35) “Cleaning the Filters” for specific cleaning  
and installation instructions.  
7.2 Safety Check  
Open the wood cabinet access panel and check all pump unions to make sure  
they are hand tight. Loosening can occur during shipping and handling.  
7.3 Turn on Power  
Turn on power to spa at the home’s circuit breaker. The heater and circulation  
pump will automatically activate. If the control panel LCD flashes water tem-  
perature and “COOL” or “ICE”, the pump 1 will also activate in low speed. If  
this occurs, refer to page 41-42 for additional information.  
7.4 Initiating Water Circulation  
Depress the JETS 1 sensor pad on the control panel twice to  
activate pump #1 in high speed and initiate maximum water  
flow to certain jets.  
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7.5 Add Start-Up Chemicals  
Add the spa water chemicals as recommended by your Jacuzzi Premium  
Dealer. Refer to section 13.0 (Page 39) for general guidance.  
7.6 Place Cover On Spa  
Keeping the insulating cover in place anytime the spa is not in use will  
reduce the time required for heating, thereby minimizing operating costs.  
The time required for initial heat-up will vary depending on the starting water  
temperature and the capacity of your spa. Smaller spas heat at a rate of  
approximately 8 to 10 degrees per hour; larger spas heat at about 4 to 6  
degrees per hour.  
WARNING: RISK OF INJURY. Always check water temperature  
carefully before entering spa.  
8.0 Control Functions  
8.1 Control Panel  
E
D
A. Select Sensor Pad: filter  
cycle programming  
features.  
C
B
I
A
Change  
Filter  
B. Cycle Sensor Pad:  
accesses filter cycle  
program mode and next  
cycle.  
C. Mode Sensor Pad:  
switches between  
H
G
F
*Display shown for example purposes only, actual water temperature  
display will vary  
standard and economy skimming/heating modes (Page 28).  
D. Display Sensor Pad: displays time of day and initiates time setting  
and locking functions.  
E. Invert Sensor Pad: inverts the main 4-digit LCD display.  
F. Warmer + / Cooler - Sensor Pads: these sensors display and  
increase or decrease the temperature setting. They also display  
other programmable features.  
G. Light Sensor Pad: controls the spa light (Page 17).  
H. JETS 1 Sensor Pad: controls the 2-speed pump #1 (Low, High, Off).  
I. JETS 2 Sensor Pad: controls jet pumps 2&3 as follows:  
In J-350/J-360/J-370 Models: controls high-speed pump #2 (On, Off).  
In J-380 Models: controls high-speed pump 2&3 (On, Off)  
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8.2 LCD Display  
A
B
C
D
E
FCHANGE  
J
FILTER  
G
H
I
A. Lock Symbol indicates panel, set temperature, or filter cycle  
programming is locked.  
B. Heat Symbol: indicates heater is on (Sec. 9.1, Page 17).  
C. Ozone Symbol indicates the optional CD Ozonator is on Sec. 13.3,  
Page 40).  
D. General Indicators: show which skimming/heating cycle is in  
progress or display selected skimming/heating cycle programming  
features (Sec. 11.2, Page 30).  
E. Set Indicators: these characters identify what is being shown on  
the main 4-digit display.  
F. Indicates programmed filter cleaning interval has elapsed (Sec.  
11.3 Page 31).  
G. Light Symbol: indicates spa light is on.  
H. JETS 1 Symbol indicates 2-speed pump #1 is on. The symbol  
changes according to speed selected and flashes during an  
automatic operation.  
I. JETS 2 Symbol indicates the following:  
• On J-350, J-360, J-370 models, this symbol indicates high-speed  
pump #2 is on.  
• On J-380 models, this symbol indicates either high-speed pump  
#2 and/or pump #3 are on.  
J. Mode Annunciators: these characters identify which skimming/  
heating mode is currently selected (Page 28).  
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8.3 Spa Features And Controls  
8
17  
2
13  
6
9
2
4
7
15  
5
11  
14  
6
3
12  
11  
2
16  
6
5
10  
17  
1
18  
J-370 model illustrated - Location of Features Varies by Model  
1. Control Panel  
11. Vertical Jets (Foot Jets)  
2. Air Controls  
3. Filter/Skimmer Bag  
Cover  
4. Diverter Valve #2  
5. Maxx PowerPro Jets  
6. PowerPro Jets/Mini-  
PowerPro Jets  
7. Diverter Valve #1  
8. Remote Control Panel  
9. Therapy Seat  
12. Footwell Suction Fittings and  
Filters. Filters protect pump 2  
(and J-380 pump 3) plumbing  
network from debris buildup.  
13. Waterfall Feature  
14. Mini PowerPro Jets (Calf Jets)  
15. Micro PowerPro Jets (Wrist Jets)  
16. Heater Return Fitting  
17. Optional Audio System Speakers  
18. Optional Audio System Receiver  
10. Spa Light  
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8.4 Jet/Air Controls Diagram (J-380 & J-370)  
Air Control Operation  
Depress Air Controls A-E to Open or  
Air Control Operation  
Depress Air Controls A-E to Open or  
Close Air Inlet to Designated Jet Groups. Close Air Inlet to Designated Jet Groups.  
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8.5 Jet/Air Controls Diagram (J-360 & J-350)  
Air Control Operation  
Depress Air Controls A-D to Open or  
Air Control Operation  
Depress Air Controls A-D to Open or  
Close Air Inlet to Designated Jet Groups. Close Air Inlet to Designated Jet Groups.  
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9.0 Operating Instructions  
Your Jacuzzi Premium spa has a touch-sensitive control panel, diverter valves,  
and air control knobs located on the top rim of the spa (Page 14). These con-  
trols let you operate many of the special functions of your Jacuzzi Premium  
spa. By familiarizing yourself with the following information, you will be able  
to gain the full benefit afforded by the various functions of your spa.  
9.1 Set Spa To Heat  
To warm spa water, follow these steps:  
1. The LCD display on the control panel displays the actual  
temperature of the spa water. Press either the WARMER  
( + ) or COOLER ( - ) sensor pad once to display the “set  
temperature” for 5 seconds. If you want the water to heat  
to a different temperature, simply press WARMER ( + ) or  
COOLER ( - ) within 5 seconds. The set temperature advances or  
decreases by one degree each time one of these sensor pads is pressed.  
2. The heater will turn off when the temperature corresponding to the  
thermostat setting is achieved.  
Important Heater Details:  
• The maximum temperature for which the spa can be set is 104 °F  
(40 °C) and the minimum is 80 °F (27 °C).  
• If spa is powered by the minimum required amp service (Page 7-8)  
turn off all high speed pumps to operate heater. Note: jets Pump 2  
and J-380 Pump 3 run only in high speed.  
• Setting the thermostat at maximum will not accelerate the heating  
process. This will only result in a higher ultimate temperature.  
• The heater operates until the water reaches the programmed “set  
temperature”, then turns off. The heater will reactivate after the  
water cools to approximately 1.5° below the “set temperature.”  
9.2 View  
Pressing this sensor pad inverts the main four-digit display on  
the command center’s LCD screen to allow easy reading from  
either inside or outside the spa.  
9.3 Light  
The spa light offers 6 constant color variations and a unique  
random mode for enhanced spa enjoyment. Press the LIGHT  
sensor pad once to turn the spa light on in “Random” mode,  
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then repeatedly press the sensor pad to turn the light off or to select one of  
6 constant colors illustrated below.  
RANDOM  
OFF  
RED  
OFF  
GREEN  
OFF  
BLUE  
OFF  
ORANGE  
Spa Light Sequence  
OFF  
TEAL  
OFF  
VIOLET  
OFF  
You must press the LIGHT sensor pad within 5 seconds between each “off”  
or “color” step in the light sequence to prevent it from resetting. Pressing  
the sensor pad after 5 seconds restarts the sequence at “Random” mode.  
This mode automatically changes the light color every 8 to 20 seconds.  
Note: Any time the spa light is manually turned on, it will automatically turn  
off after approximately 1 hour. If you desire more light at this time, simply  
turn the light back on.  
9.4 Activate Pump 1  
The sensor pad labeled JETS 1 controls the 2-speed pump #1.  
Pressing this sensor cycles pump #1 from off, to low speed, to  
high speed, and back to off.  
9.5 Activate Pump 2/Pump 3  
On two pump J-350, J-360, J-370 models, the sensor pad  
labeled JETS 2 controls the high-speed pump #2. Pressing this  
sensor cycles pump #2 on and off.  
On the three pump J-380 model, this sensor pad controls both pump #2 and  
pump #3 in the following sequence:  
A) Press once to turn on pump #2 in high-speed;  
B) Press a second time to turn on pump #3 in high-speed;  
C) Press a third time to turn off pump 2;  
D) Press a fourth time to turn off pump #3.  
Auto Turn Off — Anytime a pump has been manually turned on, it will  
automatically turn off after approximately 20 minutes. If at this time you  
desire more jet operation you may simply turn the pump(s) back on.  
9.6 Selecting Desired Massage Action  
Your Jacuzzi Premium spa is equipped to allow you to customize the massage  
action you desire. Each model incorporates a massage selector that allow you  
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to  
customize the massage and performance by diverting water  
between various jet systems. Simply turn massage selector  
to position A (Combo), B, or C to divert water pressure to var-  
ious jet groups. Note: The massage selector valve(s) is  
designed to operate in positions A (Combo), B, and C for opti-  
B
C
A
mum performance. It is considered normal for sound levels within the valve  
to vary between positions due to the large amounts of water flowing through  
it! For optimum filtration benefits, leave the valve in position A when spa is  
covered. Select position B or C for maximum jet performance during spa use.  
9.7 Adjusting Individual Jet Flow  
The water flow to the individual jets in your spa can be  
increased or decreased by rotating the outside jet face (Except  
Mini PowerPro Jets). Note: Always keep at least 6 adjustable  
jets open at all times.  
9.8 Adjusting PowerPro Jets  
With the nozzles of the PowerPro Jets positioned straight  
ahead, the jet stream will be stationary. Pushing the nozzle to  
one side causes the jet nozzle to rotate, moving the jet stream  
in a circular pattern.  
9.9 Waterfall Feature  
The waterfall feature allows you to independently control it for a customized  
soothing effect. The JETS 1 button activates the waterfall feature. Then,  
each fall is individually adjusted moving the control lever next to it forward or  
backwards. To turn on, move lever inward. To turn off, move lever outward.  
9.10 Air Controls  
Certain jet systems have their own “push-button” air control.  
Each control introduces air into the water lines that supply that  
specific jet group. Simply press any air control button (once) to  
open; then press a second time to close. To minimize heat loss,  
all air controls should be closed when the spa is not in use.  
9.11 Optional Jacuzzi Premium Audio System  
Spas equipped with the optional Jacuzzi Premium Stereo  
System offer enhanced spa enjoyment. These models include  
an integrated AM/FM/CD receiver with two high-quality  
marine speakers for unsurpassed sound quality and long-life.  
Both speakers located on spa corners (Sec. 8.3, page 14) are designed for  
manual extension and retraction. To expose each speaker for audio, simply  
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press it’s release button to unlatch the “pop-up” mechanism. To retract  
each speaker before covering spa, gently press downward on each speaker  
enclosure until you feel a slight “click”, then release.  
CAUTION: Never step or sit on a speaker enclosure! This type of misuse  
will damage the speaker enclosure latching and track mechanism. Always  
retract speakers prior to covering spa.  
Optional Stereo Receiver - Basic Operation  
Note: an exter-  
VOL  
LOUD  
W1 1  
W2 2  
nal antenna may  
be required in  
certain regions  
to enhance  
JENSEN  
Open  
ST  
AS/PS  
W/B  
VOL  
DISP  
W3 3  
RPT 4  
CH  
BAND  
SEL/  
PWR  
SHF 5  
SCN 6  
8 x OVERSAMPLING  
4 X 40 WATTS  
MCD-9424RC  
stereo reception!  
A. On/Off  
PWR  
Press red PWR button once to turn stereo on.  
Press a second time to turn off.  
B. Select Mode  
VOL  
Press blue SEL button to select  
SEL/  
SEL/  
(Volume)  
volume, treble, bass, balance,  
and fader functions as shown.  
(Fader)  
(Treble)  
Use blue VOL  
or VOL  
buttons to adjust selected  
mode. Note: when mode  
has not been adjusted for  
3-seconds, display returns to  
standard radio or CD display.  
SEL/  
SEL/  
(Balance)  
(Bass)  
SEL/  
C. Volume  
VOL  
Press blue VOL  
or VOL  
button to adjust  
VOL  
VOL  
volume to desired listening level.  
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SEL
SEL/  
D. Adjust Treble  
Press blue SEL button two times to  
select treble mode. Then press blue  
VOL or VOL button to adjust treble  
range from -7 to +7.  
VOL  
VOL  
E. Adjust Bass  
SEL/  
SEL/  
SEL/  
Press blue SEL button three  
times to select bass mode. Then press  
blue VOL  
or VOL  
button to adjust bass range from  
-7 to +7.  
VOL  
VOL  
F. Adjust Balance  
Press blue SEL button four times to  
select balance mode. Then press  
SEL/  
SEL/  
SEL/  
SEL/  
blue VOL  
or VOL  
button to  
adjust speaker balance as desired.  
VOL  
VOL  
G. Adjust Fader  
SEL/  
SEL/  
SEL/  
SEL/  
SEL/  
Press blue SEL button five times  
to select balance mode. Then  
press blue VOL  
or VOL  
button to adjust speaker balance  
as desired. Note: F15 = Front  
Speakers Only; R15 = Rear  
Speakers Only.  
VOL  
VOL  
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H. Bass Boost  
Press grey LOUD button to increase the bass output.  
LOUD appears on the display.  
LOUD  
I. Set Clock  
DISP  
Press and hold grey DISP button  
for 3-seconds until time display  
flashes. Within 3 seconds, press blue  
+ or - button to set displayed hours  
and minutes. Unit stores clock settings and  
returns to normal operation 3-seconds after last  
key press.  
Optional Stereo Receiver -  
Weather Band and Radio Operation  
A. Select a Weather Band  
The stereo receiver has a three channel  
W/B  
NOAA Weather Radio receiver. NOAA  
Weather Radio broadcasts National  
Weather Service warnings, watches, fore-  
W1 1  
casts, and other hazard information 24-  
hours a day.  
W2 2  
Press the grey WB button to change radio to  
weather radio receiver. Then press green  
W1, W2, or W3 to change between three  
W3 3  
weather channels in your area.  
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B. Select a Radio Station  
BAND  
1. Slow Scan:  
Press blue + button or  
- button for less than  
one second to advance  
radio frequency up or  
down one step.  
2. Quick Scan: Press blue +  
button or - button for more than one second to quickly scan radio  
frequencies. Frequencies continue to change until button is released.  
W1 1  
W3 3  
W2 2  
C. Program a Station Preset  
Six numbered green PRESET buttons (1-6)  
store and recall stations for each radio band.  
RPT 4  
SHF 5  
SCN 6  
BAND  
Save a Station Preset:  
1. Press grey BAND button to select desired  
radio band, if necessary.  
2. Select radio station by pressing  
blue + button or - button.  
W3 3  
3. Press green PRESET button for  
3-seconds until receiver beeps, then  
release. Radio station is now stored  
in memory.  
ST  
CH  
Radio  
Band  
Station  
Preset  
Number  
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BAND  
W3 3  
D. Recall a Station Preset  
1. Press grey BAND button to select  
desired radio band, if necessary.  
2. Press green PRESET button to  
recall station preset.  
ST  
CH  
E. Automatically Store Stations  
Function selects 6 strongest stations and stores them in  
current band.  
1. Press grey BAND button to select desired radio  
band, if necessary.  
2. Press grey AS/PS button for more than  
3-seconds (receiver beeps and flashes AST  
on display). The new stations replace station  
presets previously stored in that band.  
BAND  
AS/PS  
F. Prescan Stations  
Scans stations stored in current band.  
1. Press grey BAND button to select desired  
radio band, if necessary.  
2. Press grey AS/PS button for less than  
3-seconds. The radio pauses for 5-seconds at  
each station. Press grey AS/PS button again to  
stop scanning when desired station is reached.  
BAND  
AS/PS  
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Optional Stereo Receiver - CD Player Operation  
A. Insert and Eject CD  
1. Press orange OPEN  
OPEN  
button on front flip-over  
panel. Gently push a CD  
into slot and flip panel up  
to close. The CD will  
begin to play.  
X
Insert D
2. Press orange OPEN  
button on front flip-over  
panel, then flip-open  
EJECT CD  
panel. Press black EJECT  
button on inner side of flip-open panel to stop CD play and eject CD.  
Receiver switches to radio operation. Flip panel up to close.  
B. Skip Tracks  
Press blue + button or - button to advance to  
next track. Track numbers show on display.  
C. Fast Forward and Fast Reverse  
Press and hold blue + button or - button to  
fast forward or fast reverse CD. CD play  
starts from when you release the button.  
D. Repeat the Same Track  
RPT 4  
Press green RPT button to continuously repeat  
same track. Press again to stop repeat.  
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E. Shuffle Play All Tracks  
SHF 5  
Press green SHF button to play all tracks on CD  
in random order one time. Press again to stop  
shuffle play.  
F. Scan (Preview) All Tracks  
Press green SCN button to play first ten seconds of  
each track on current CD. SCAN appears on display.  
Press green SCN button again to stop SCAN and  
listen to track.  
SCN 6  
G. Pause CD Play  
Press grey PLAY/PAUSE button to pause CD play.  
PAUS appears on display. Press grey PLAY/PAUSE  
button again to resume play.  
WARNING!  
A. Avoid splashing water directly on unit. Unit is  
not waterproof!  
B. Never insert CD into player while wet!  
C. Inserting wet CD into player will damage unit!  
D. Never operate unit without rubberized face  
shield installed! Shield protects electronics  
from moisture damage! Operating unit without  
rubberized face shield may void factory warranty!  
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Optional Stereo Receiver Specifications  
CD Player  
Signal/noise ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .>86 dB  
Frequency response . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Hz - 20 kHz  
Channel separation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .>65 dB  
D/A converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Bit/CH  
Weather Radio  
Tuning Range . . . . . . . . . . . . . . . . . . . . . . . . .NOAA weather channels  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162.400, 162.475, 162.550  
FM Tuner  
Tuning range . . . . . . . . . . . . . . . . . . . . . . . . . . .87.5 MHz - 107.9 MHz  
FM mono sensitivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 dBf  
50 dB quieting sensitivity (stereo) . . . . . . . . . . . . . . . . . . . . . . .16 dBf  
Stereo separation @ 1 kHz . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 dBf  
Am Tuner  
Tuning Range . . . . . . . . . . . . . . . . . . . . . . . . . . . .530 kHz - 1720 kHz  
Amplifier  
Total system power . . . . . . . . . . . . . . . . . . . . . . . . . . .160 watts peak  
Power output . . . . . . . . . . . . . . . . . . . .front: 2 x 40W; rear: 2 x 40W  
General  
Power supply . . . . . . . . . . . . . . . . . . . . .11 - 16 VDC, negative ground  
Speaker output impedance . . . . . . . . . . . . . . . . . . . . . . . . . .4-8 Ohms  
Fuses . . . . . . . . . . . . . . . . . . . .fast blow AGC (0.5 Amp and 10 Amp)  
Dimensions . . . . . . . . . . . .7” x 7” x 2” (178 mm x 178 mm x 51 mm)  
Specifications subject to change without notice.  
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10.0 Automatic Filtration Cycles  
Your new spa includes a programmable 24-hour circulation pump which  
filters the water continuously while using less energy than a common 100  
watt light bulb! The circulation pump draws water through one of two filter  
cartridges to effectively remove small debris in your spa. Note: the 24-hour  
circulation pump system also supplies heated water to the spa when the  
heater turns on. See page 31 for programming details.  
The control system activates a programmable “standard” or “economy”  
skimming/heating cycles to remove larger debris missed by the 24-hour  
circulation pump filtration system. These cycles utilize pump#1 and the  
skimmer bag and second filter cartridge to quickly clear “skim” the water of  
large debris and minimize their “bath-tub ring” effect. Apart from their  
skimming benefit, each mode also effects the operation of your spa’s  
heater. Refer to sections 10.1 and 10.2 below for additional information.  
10.1 Standard Skimming/Heating Mode  
Standard skimming/heating mode is typically selected by customers in cold  
climates where heatup times are extended due to lower ambient tempera-  
tures. In this mode, the water temperature is regulated by the set tempera-  
ture, 24-hour circulation pump, and heater which turns on as needed. After  
the programmed set temperature is reached, the heater turns off and the  
circulation pump continues to operate 24-hours to filter and clean your spa  
(unless programmed otherwise).  
10.2 Economy Skimming/Heating Mode  
Economy skimming/heating mode is typically selected by customers in  
warm climates where heatup times are minimized due to higher ambient  
temperatures. In this mode, the water temperature is regulated by the set  
temperature, 24-hour circulation pump, and heater only while a pro-  
grammed skimming/heating cycle is running (unless in summer logic; see  
note below). Note: this mode consumes less energy than the standard  
mode outlined above.  
10.3 Selecting Standard or Economy Skimming/Heating Mode  
Press the MODE button to select either “Standard” or “Economy” skim-  
ming/heating mode. The control panel’s indicator on the right side of the  
LCD changes to indicate which mode is selected. When an automatic  
skimming/heating cycle activates, the LCD screen displays the following  
message:  
FILTER  
CYCLE  
ON  
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Summer Logic: In warm weather, the water temperature in the hot tub may  
exceed the set temperature. This condition may occur due to heat transfer-  
ence from the main pump and 24-hour circulation pump. If the water tem-  
perature is higher than 95°F (35°C) and rises two degrees above the set tem-  
perature, a “Summer Logic” condition occurs that deactivates the circulation  
pump and ozonator (if equipped). This safety feature cannot be altered!  
The circulation pump and ozonator will remain off until the water tempera-  
ture cools to the set temperature (except between12AM-2AM when the cir-  
culation pumps runs for it’s mandatory 2-hour “clean-up” cycle). To help pre-  
vent a “Summer Logic” condition, it may be necessary to reduce skim-  
ming/heating cycle and/or circulation pump run times in warm weather.  
10.4 Preset Skimming/Heating Cycles  
Your hot tub comes with four 30-minute skimming/heating cycles already  
programmed in, beginning at 6:00 a.m., noon, 6:00 p.m., and midnight.  
You can easily change the start time, or the cycle length for any of these  
cycles to suit your individual needs by following the steps in section 11.2,  
page 30.  
10.5 Clean-Up Cycle  
The clean-up cycle is once per day in both Standard and Economy mode at  
12:00 PM for two minutes. This is not user programmable. Pump #2 (and  
J-380 pump #3) and blower activate for one minute to circulate any water  
in the plumbing. After 1 minute they go off, then Pump #1 turns on and  
runs for 1 minute. If the skimming/heating cycle is also set at 12:00 PM,  
pump #1 will continue to run for the duration of the cycle.  
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11.0 Programming Instructions  
11.1 Adjusting Time of Day  
The control system remembers the time of day even in the event of a  
prolonged power outage. However, it may occasionally be necessary to reset  
the time of day. For example: if you are not in the Pacific Time Zone you will  
want to reset the time for your own time zone. (The system will automatical-  
ly adjust to and from daylight savings time.) To accomplish this, press DIS-  
PLAY, MODE and DISPLAY within five seconds each. A number represent-  
ing the hour will be displayed, followed by AM or PM. The hour will advance  
or decrease each time WARMER ( + ) or COOLER ( - ) is pressed within five  
seconds. Then, press DISPLAY again to display the minutes. Adjust the min-  
utes as necessary by pressing WARMER ( + ) or COOLER ( - ) After 5 sec-  
onds, the display will return to normal.  
11.2 Changing Skimming/Heating Cycles  
The control system allows you to easily adjust two separate aspects of each  
of the skimming/heatng cycle: 1) the time of day at which each cycle begins;  
and 2) the duration of each cycle.  
To make adjustments, first press CYCLE to enter the skimming/heating cycle  
programming mode. The LCD screen will display the following in the upper right  
corner:  
ADJUST  
FILTER  
CYCLE  
START TIME  
START TIME  
This means the system is ready to accept your changes to the start time for  
skimming/heating cycle number one. Simultaneously, the large four-digit  
display in the center of the screen displays the currently programmed start  
time for that cycle.  
At this point, you have four options. You may:  
1. Press WARMER ( + ) or COOLER ( - ) to adjust the start time in incre-  
ments of 30 minutes.  
2. Press CYCLE to display and adjust each subsequent skimming/heating  
cycle start time. With each press, the currently programmed status will be  
shown in the large four digit display. To adjust any display value, simply  
press WARMER ( + ) or COOLER ( - ).  
3. Press SELECT to move down the menu from Start Time to Duration.  
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With each press, the currently programmed duration will be shown in the  
large four-digit display. Press WARMER ( + ) or COOLER ( - ) to adjust  
duration in increments of 15 minutes.  
4. Press DISPLAY to make the skimming/heating cycle programming char-  
acters disappear from the screen and the main display return to showing  
the water temperature. If no sensor is pressed within 30 seconds, the  
screen automatically returns to the standard water temperature display.  
At any time, you may check the programming of any aspect of any skim-  
ming/heating cycle by first pressing CYCLE then moving through the menu  
by pressing either CYCLE or SELECT. The programming is changed only by  
pressing WARMER ( + ) or COOLER ( - ) during this process.  
11.3 Programming The Change Filter Reminder  
You new spa is equipped with a programmable “Change  
Filter” reminder that appears on the control panel display  
after a specified number of days. It is designed to remind  
CHANGE  
FILTER  
you to clean and/or replace your filter cartridge(s) on a regular basis but  
does not affect spa operation in any way. This reminder must be reset at  
each filter cleaning interval. It offers a selectable range from 10-120 days  
or can be disabled. We recommend an initial setting of 30 days, after  
which you can easily determine weather you need to shorten or lengthen  
its interval by visually inspecting your filter cartridge. Refer to section 12.1  
(page 33) for filter cleaning recommendations.  
Programming Instructions  
(1) Press the CYCLE sensor six times. The main display reads “FIL”  
indicating the “Change Filter” display program has been accessed.  
(2) Press SELECT sensor once to display currently programmed duration or  
days elapsed since last filter cleaning interval.  
(3) Press UP or DOWN sensor to change duration as follows:  
0 - 10 - 20 - 30 - 40 - 50 - 60 - 70 - 80 - 90 - 100 - 110 - 120 - OFF  
(4) Press DISPLAY sensor once to save changes and return to the  
standard water temperature display. Note: If no sensor is pressed  
within 30 seconds, the screen will automatically return to the standard  
water temperature display.  
11.4 Programming Circulation Pump Run Time  
The control system allows you to easily adjust two separate aspects of  
circulation pump operation:  
1. The time of day (start time) the circulation pump begins operating.  
2. The length of time (duration) the circulation pump operates.  
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The factory default start time is 12:00AM (Midnight). The default duration  
is 24 hours. To make adjustments, press the sensor labeled CYCLE five  
times to enter the circulation pump programming mode. The LCD screen  
will display ADJUST Circ. At this time the system is ready to accept your  
changes.  
Press the SELECT sensor once. The previously programmed start time  
appears on the LCD display.  
Press WARMER ( + ) or COOLER ( - ) sensors to adjust the start time  
in 30-minute increments.  
Press the SELECT sensor to program duration.  
Press WARMER ( + ) or COOLER ( - ) sensors to program the duration  
time in 2 hour increments.  
Press DISPLAY to make the circulation pump programming characters  
disappear from the screen and the main display return to showing the  
water temperature. If no sensor is pressed within 30 seconds, the  
screen will automatically return to the normal water temperature display  
Note: In standard skimming/heating mode only, the circulation pump auto-  
matically activates if the spa requires heat regardless of the programmed  
start time and duration.  
11.5 Locking Skimming/Heating Cycles  
You may keep the skimming/heating cycle programs from being  
inadvertently altered by electronically “locking” them. To accomplish  
this, simply press CYCLE then, within 30 seconds, press DISPLAY,  
LOCKED  
MODE and WARMER ( + ), within five seconds each.  
A padlock symbol will appear on the screen. In this state, the status of the  
cycle programming may be checked, but may not be altered. To unlock the  
skimming/heating cycle programming to make changes, simply press  
DISPLAY, MODE and COOLER ( - ) within five seconds each.  
11.6 Panel Lock  
To help prevent unauthorized use of your spa, the controls incorporate a  
unique panel locking system which disables the controls on the panel.  
To Lock The Panel: Press the DISPLAY, MODE, and WARMER  
( + ) sensor pads, in order, within five seconds. A padlock symbol  
will appear on the LCD screen. With the panel locked, none of the  
LOCKED  
components can be turned on and the only settings that can be  
adjusted are the standard/economy operating mode and changing the time  
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of day. All automatic spa functions will operate normally.  
To Unlock The Panel: Press DISPLAY, MODE, and COOLER ( - ), in order,  
within five seconds. The “lock” symbol will disappear. All sensor pads are now  
active.  
11.7 Temperature Setting Lock  
To electronically lock the temperature setting, first enter the “temperature set-  
ting” mode by pressing WARMER ( + ) or COOLER ( - ). Then, within five  
seconds, press the three sensors described under “Panel Lock” above. This  
will prevent the temperature setting from being changed by unauthorized per-  
sons but all other sensors will remain active.  
To unlock the temperature setting so that it can be adjusted, simply follow the  
instructions above under To Unlock The Panel.  
12.0 Spa Maintenance  
Proper and regular maintenance of your spa will help it retain its beauty and  
performance. Your authorized Jacuzzi Premium dealer can supply you with  
all the information, supplies, and accessory products you will need to  
accomplish this.  
12.1 Cleaning The Filters  
Your Jacuzzi Premium spa is equipped with a skimmer bag and two high-  
performance filter cartridges located inside the filter skimmer. Fine debris is  
filtered by the circulation pump drawing water through the skimmer bag and  
circulation pump cartridge. Larger debris is filtered by the 2-speed pump #1  
drawing water through the skimmer bag and main pump filter cartridge  
during normal operation and at each skimming/heating cycle. The skimmer  
bag and filter cartridges provide unsurpassed water quality by trapping sur-  
face and suspended particles.  
All models also include filters on their footwell suction covers (Page 14)  
that prevent debris from entering pump 2 (and J-380 pump 3), when  
operating. These filters must remain in place to protect the pump 2  
(and J-380 pump 3) plumbing network(s). They should be cleaned every 2  
months, or when weak pump performance is observed.  
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To ensure optimum performance, clean and reuse the skimmer bag and both  
cartridges once a month, or as needed. ALWAYS TURN POWER TO SPA  
OFF BEFORE CLEANING THE FILTER CARTRIDGES! Refer to the filter  
cleaning/replacement procedure below:  
Trapped  
Air  
Bubbles  
Submerge both filter cartridges in  
spa. Tilt threaded end upward to  
remove trapped air bubbles from  
each cartridge, then keep both  
cartridges submerged for step H.  
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H
I
J
*Note: to maximize filter life, switch filter cartridge positions at each cleaning.  
Periodically, both filter cartridges will need a more thorough cleaning to remove  
imbedded oils and minerals. For this, we suggest cleaning as illustrated above  
(Step F), followed by soaking the filter overnight in a plastic container filled with  
a solution of water and a specially formulated filter cleanser available from your  
Jacuzzi Premium dealer. We also recommend switching your two filter car-  
tridges during each cleaning to maximize life. The average life expectancy of  
each filter cartridges is approximately two years with proper care, rotation, and  
water quality maintenance. Replacement cartridges  
may be purchased from your Jacuzzi Premium dealer.  
12.2 Draining and Refilling  
About every 3 to 6 months, you will want to replace the spa’s water. The fre-  
quency depends on a number of variables including the amount of use, num-  
ber of users, attention paid to water quality maintenance, etc. You will know it  
is time for a change when you cannot control sudsing and/or you can no  
longer get the normal feel or sparkle to the water even though the key water  
balance measurements are all within the proper parameters.  
WARNING! READ THIS BEFORE DRAINING: To prevent damage  
to the spa’s components, turn off power to the spa at the cir-  
cuit breaker before draining it. Do not turn the power back on  
until your spa has been refilled.  
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CAUTION: There are certain precautions to keep in mind when  
draining your spa. If it is extremely cold, and the spa is outdoors,  
freezing could occur in the lines or the equipment (see “WINTERIZ-  
ING”, page 38). On the other hand, if it is hot outdoors, do not leave  
the spa’s surface exposed to direct sunlight.  
To drain your spa, perform the following steps:  
1. Turn off power to spa at breaker.  
1. Turn off power to spa.  
2. Locate drain valve on front/lower plastic pan.  
Hold larger (rear) body to prevent it from  
2.  
turning, then loosen and remove the front  
cap to expose underlying male hose threads.  
3. Attach garden hose to exposed threads.  
4. Gently rotate larger (rear) valve body 1/3 turn  
3.  
counterclockwise to unlock drain valve.  
5. Pull larger (rear) body outward to open drain.  
6. After spa drains, perform steps 2-5 in reverse  
Unlock  
Drain  
4.  
5.  
order to close drain prior to refilling spa.  
After refilling, turn on power to the spa and  
follow the steps listed under “Start-Up  
Instructions.” Always fill your spa through  
both filter wall fittings (page 11).  
Open Drain  
12.3 Cleaning The Spa Interior  
To preserve the sheen of your spa's surface, it is crucial that you avoid  
using abrasive cleaners or cleaners which have adverse chemical effect on the  
surface. If you are not certain as to the suitability of a particular cleanser, con-  
sult your authorized Jacuzzi Premium dealer. Regardless of the cleanser used,  
use extreme care to assure that no soap residue is left on the surface. This could  
cause severe sudsing when the spa is refilled.  
12.4 Pillow Care  
Remove and clean the headrest pillows as needed with soapy water using a cloth or  
soft-bristle brush. To maintain water resistance and luster, apply a quality vinyl condi-  
tioner once a month. Always remove the pillows when adding chemical shock treat-  
ment to the spa water. The pillows can be returned to the spa when the sanitizer read-  
ing drops below 5 ppm.  
CAUTION: Never attempt to remove the pillows by pulling on them! The  
pillows utilize a bolt-on design that prohibits removal without tools.  
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To remove pillows:  
1. Grasp center pillow insert (A) with  
finger tips and gently pry outward from  
pillow base (C).  
2. Use a standard screwdriver to loosen  
and remove mounting bolts (B) from  
pillow base.  
3. Assemble in reverse order after  
cleaning. DO NOT overtighten  
pillow mounting bolts!  
12.5 Maintaining the Cover  
Using the Jacuzzi Premium insulating spa cover anytime the spa is not in use will  
significantly reduce your operating costs, heat-up time and maintenance require-  
ments. To prolong the life of the cover, handle it with care and clean it regularly  
using mild soap and water. Periodic treatments with a special conditioner devel-  
oped for Jacuzzi Premium spa covers will help protect against deterioration caused  
by UV rays from the sun. Never allow anyone to stand or sit on the cover, and avoid  
dragging it across rough surfaces.  
12.6 Maintaining The Wood Cabinet  
With time and exposure to the elements, the wood on your spa will tend to lose its  
new appearance. Protecting or reviving the wood surfaces is a fairly simple process.  
Light sanding with fine-grit sandpaper will help smooth any roughness and regular  
applications of a penetrating wood preservative will enhance and protect the rich-  
ness of the wood. A specially formulated wood stain available from your Jacuzzi  
Premium dealer is ideal for this.  
NOTE: Do not apply varnish, shellac or other surface sealants to the  
wood. These tend to react with the chemicals in the wood and the UV  
rays of the sun, causing yellowing, flaking and peeling.  
12.7 Maintaining The Optional Synthetic Cabinet  
Your new spa’s synthetic wood cabinet requires little or no maintenance of  
any kind. To clean, simply wipe cabinet with a clean towel and mild soap  
solution.  
CAUTION: Never spray cabinet with a garden hose for any reason  
since this action may induce an electrical short in the spa’s  
electrical equipment.  
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12.8 Winterizing  
Your Jacuzzi Premium spa is designed to automatically protect itself against  
freezing when operating properly. During periods of severe freezing tempera-  
tures, you should check periodically to be certain that the electrical supply to  
the spa has not been interrupted. In extreme, bitter cold weather less than  
-20 °F (-29 °C), reset the filter cycles for 24-hour operation to protect the spa  
(i.e. four 6-hour cycles). If you do not intend to use your spa, or if there is a  
prolonged power outage during periods of severe freezing temperatures, it is  
important that all water be removed from the spa and equipment to protect  
against damage from freezing.  
For expert winterization of your spa, contact your authorized Jacuzzi  
Premium dealer. In emergency situations, damage can be minimized by tak-  
ing the following steps:  
1. Follow the directions on page 35 for draining the spa.  
2. As the water level drops below the seats, use whatever means  
necessary to get the water out of the recessed seating areas and into  
the footwell.  
3. When the water level ceases to drop, use whatever means available to  
remove any remaining water from the footwell.  
4. Turn off power to the spa.  
5. Remove the equipment-side cabinet panels and locate the drain plugs  
in the front of the pump(s) (Figure-A, Page 10). Remove these plugs to  
allow the water to drain out of the pumps and heater. Note:  
Approximately one to two gallons will be released during this  
procedure. Use a wet/dry vacuum or other means to keep this from  
flooding the equipment compartment. Replace the drain plugs.  
6. Loosen the hose clamp on the circulation pump intake behind the con-  
trol box (Figure-A, Page 10) and pull the hose off (twist hose back and  
forth while pulling outward). Tip hose down and allow to drain, then  
reinstall hose and clamp.  
7. Re-install cabinet side panels and cover spa so that no casual moisture  
can enter into it.  
Consult your Authorized Jacuzzi Premium dealer if you have any questions  
regarding winter use or winterizing.  
12.9 Restarting Your Spa in Cold Weather  
If you want to start up your spa after it has sat empty for a time in freezing  
temperatures, be aware that the water remaining in certain sections of the  
piping may still be frozen. This situation will block water flow preventing the  
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spa from operating properly and possibly damaging the equipment. We rec-  
ommend you consult your dealer for guidance before attempting to re-start  
your spa under these conditions.  
13.0 Water Quality Maintenance  
Maintaining the quality of the water within specified limits will serve to  
enhance your enjoyment and prolong the life of the spa's equipment. It is a  
fairly simple task, but it requires regular attention because the water chem-  
istry involved is a balance of several factors. There is no simple formula, and  
there is no avoiding it. A careless attitude in regard to water maintenance will  
result in poor and potentially unhealthful conditions for soaking and even  
damage to your spa. For specific guidance on maintaining water quality, con-  
sult your Authorized Jacuzzi Premium dealer who can recommend appropri-  
ate chemical products for sanitizing and maintaining your spa.  
CAUTION: Never store spa chemicals inside the spa's equipment bay.  
13.1 pH Control  
pH is a measure of relative acidity or alkalinity of water and is measured on a  
scale of 0 to 14. The midpoint of 7 is said to be neutral, above which is alka-  
line and below which is acidic. In spa water, IT IS VERY IMPORTANT TO  
MAINTAIN A SLIGHTLY ALKALINE CONDITION OF 7.2 to 7.8. Problems  
become proportionately severe the further outside of this range the water  
gets. A low pH will be corrosive to metals in the spa equipment. A high pH  
will cause minerals to deposit on the interior surface (scaling). In addition, the  
ability of the sanitation agents to keep the spa clean is severely affected as  
the pH moves beyond the ideal range. That is why almost all spa water test  
kits contain a measure for pH as well as sanitizer.  
13.2 Sanitizing  
To destroy bacteria and organic compounds in the spa water, a sanitizer  
must be used regularly. Chlorine and Bromine are the two most popular  
sanitizers used to date. Many other additives are available for your spa.  
Some are necessary to compensate for out-of-balance water, some aid in  
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cosmetic water treatment and others simply alter the feel or smell of the  
water. Your Authorized Jacuzzi Premium dealer can advise you on the use  
of these additives.  
CAUTION: Do not use chlorine tablets (Trichlor) in your spa. This chemical  
can have an extremely corrosive effect on certain materials in the spa.  
Damage caused by use of this chemical, or improper use of any chemicals,  
is not covered under the spa's warranty.  
13.3 Optional CD Ozone Water Maintenance System  
If you have elected to have your spa equipped with the optional Jacuzzi  
Premium CD Ozone water purification system you will find that your water  
stays fresh and clear with significantly less chemical sanitizer usage. You will  
also probably be able to go longer between complete spa drainings. The  
CD ozone unit operates in conjunction with the circulation pump.  
13.4 Summer Logic  
When the actual spa water temperature reaches up to 2 °F  
(1 °C) above the set temperature, the spa goes into  
“summer logic.” The circulation pump will turn off automat-  
ically to avoid adding additional heat to the water, eventual-  
ly creating an overheat condition. This setting is not  
user-programmable.  
Note: The summer logic does not take effect until the spa water tempera-  
ture reaches 95 °F (35 °C). This condition is more likely in excessively hot  
weather. Remember, the spa’s ability to cool is directly affected by the  
ambient temperature. An excessively hot ambient temperature may prevent  
the spa from cooling down because it’s fully insulated construction is  
designed to retain heat and to minimize operating costs.  
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14.0 Troubleshooting - Display Messages  
There are a number of unique functions designed into your Jacuzzi Premium  
spa to protect it from damage and/or to aid in troubleshooting. Following is  
a listing of all the possible messages along with their meanings:  
MESSAGE  
MEANING  
Overheat Protection (Heater is deactivated, pump’s  
low speed is activated). Water temperature is  
above acceptable limits. Do not enter the water!  
When the actual water temperature is approxi-  
mately 2 °F (1 °C) above the set temperature, the  
circulation pump will stop operating to reduce  
(frictional) heating. Remove spa cover to speed  
cooling (CAUTION! Never leave spa uncovered  
when children are present!) See “WATER IS  
TOO HOT” on page 44. If condition persists,  
contact your authorized Jacuzzi Premium dealer.  
If the spa water is more than 20 °F (-7 °C) cooler  
than the temperature setpoint, the low speed  
pump #1 and heater will automatically activate to  
provide freeze protection. The spa will stay in this  
mode until the water temperature reaches 15 °F  
(-9 °C) below the set temperature. No corrective  
action is necessary.  
FLOW SWITCH (Heater is deactivated. Pump may  
also be deactivated). Proper flow of water is inhibit-  
ed or a flow switch has malfunctioned. Check for  
proper water level and for a clogged circulation  
pump filter cartridge (Sec. 12.1, Page 33-35).  
Contact your dealer or service center.  
*
*NOTE: THIS MESSAGE CAN ALSO APPEAR IF THE PUMP HAS NOT  
REGAINED PRIME AFTER THE SPA HAS BEEN DRAINED AND  
REFILLED. IF YOU SUSPECT THAT THIS IS THE CASE, SEE THE  
INSTRUCTIONS ON PAGE 43 UNDER “PUMP DOES NOT OPERATE...”  
Panel sensors have been pressed too many times in a  
short period of time. Because this could cause exces-  
sive wear on equipment components, panel sensors  
are temporarily deactivated. Panel sensors will  
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automatically re-activate if no sensor is pressed for 30  
seconds.  
Circuit board temperature has exceeded acceptable  
limit. This message will disappear when the circuit  
board temperature drops below acceptable limit. If  
condition persists, provide shade for equipment side  
of spa.  
FREEZE PROTECTION  
A potential freeze condition has been detected. No  
action is required. Pump(s) operate until the spa is out  
of danger. Note: This error commonly occurs when  
the spa is first filled because tap water is often very  
cold.  
Communication between the control panel and/or  
remote control panel and circuit board is faulty.  
Contact your dealer or service center.  
"WATCHDOG" (spa is deactivated)  
A problem has been detected which could cause  
damage to the spa or its components. Contact your  
dealer or service center.  
OPEN SENSOR (heater disabled) OR  
SHORTED SENSOR (spa is deactivated)  
The high-limit temperature sensor is non-functional. This  
must be repaired only by a dealer or authorized service  
center.  
OPEN OR SHORTED SENSOR (heater disabled)  
The main sensor is non-functional. This must be  
repaired only by a dealer or authorized service  
center.  
CLOSED OR SHORTED FLOW SWITCH ON  
SYSTEM STARTUP (system disabled) Flow switch  
is non-functional. This must be repaired only by a  
dealer or qualified service organization.  
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15.0 Troubleshooting - Procedures  
In the unlikely event your spa is not working the way you believe it should,  
please first review all installation and operating instructions in this manual and  
check the message on the panel display; second, if you are still not satisfied  
it is working properly, please follow the appropriate troubleshooting instruc-  
tions.  
PROBLEM  
PROCEDURE  
NONE OF THE  
COMPONENTS  
OPERATE (i.e.  
pump, light)  
Check the control panel lights.  
1. If there are letters or symbols displayed on the  
screen, refer to the previous section to  
determine meaning and action required.  
2. If nothing appears on the screen:  
a. Check the household circuit breaker.  
b. Contact you dealer or authorized service center.  
PUMP DOES  
Depress "JETS" sensor.  
NOT OPERATE  
BUT LIGHT DOES  
1. If no sound is detected or if a "buzzing" sound is  
detected, turn off power to the spa and  
contact your dealer or authorized service center.  
2. If motor operates but no water flows to jets:  
a. Pump may not be properly primed. See  
instructions below.  
b. Contact dealer or authorized service center.  
Pump Priming Instructions: TURN SPA OFF!  
Remove waterfall side filter cartridge and insert end of garden hose into  
its fitting. Seal-off pipe opening around hose using a large, clean rag and  
turn on maximum water flow through the hose. After about 30 seconds,  
turn off water, remove hose and rag, reinstall filter and activate pump #1  
on high speed. Another method of priming the spa’s pump(s) is as fol-  
lows:  
1. Turn off the power to the spa.  
2. Remove the handle from diverter valve #1 (Sec, 8.3, Page 14)  
3. Loosen the diverter valve cap slightly (counterclockwise), listening for  
the air to seep out.  
4. Tighten the cap finger-tight, replace the diverter valve handle, and turn  
the spa’s power back on.  
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Note: This method must be used for the single speed pump(s) in all spas  
because pump #2 (and J-380 pump #3) are not connected to the filter.  
CAUTION: If freezing conditions exist and pump is not opera-  
tional, take measures to protect the system from freeze damage.  
See “Winterizing” (Page 38).  
POOR JET ACTION  
1. Make certain the pump is on high speed.  
2. Check position of diverter valve  
3. Open air control for selected jet system.  
4. Check for adequate water level.  
5. Check for dirty filter cartridge.  
6. Check for dirty filters on both pump #2  
footwell suction covers (Page 14).  
WATER IS TOO HOT.  
NO HEAT  
1. Reduce thermostat setting.  
2. Reduce skimming/heating cycle length. Even  
with heater off, water temperature can increase  
from prolonged pump operation (Page 30).  
1. Check thermostat setting.  
2. Keep the cover in place while heating.  
3. Verify which skimming/heating mode is  
selected, standard or economy (Page 28).  
4. If “heater on” indicator is lit, but no  
temperature rise is experienced after a  
reasonable period of time, contact your dealer  
or authorized service center.  
Should checking the above steps fail to correct the problem, please call your  
dealer so that he may arrange service.  
Jacuzzi Premium builds the best spas in the industry. Nonetheless, we are  
always striving to improve the quality and features of our products. Your input  
as a Jacuzzi Premium spa owner is a cherished part of this process. If you  
have any comments or suggestions, or if you wish to be informed on any new  
products for your spa, please write to us.  
CONGRATULATIONS on your good taste and welcome to the happiest and  
most relaxed family in the world!  
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16.0 Wiring Diagram  
J-350/J-360/J-370 Models (USA/Canada 60Hz)  
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17.0 Wiring Diagram  
J-380 Models (USA/Canada 60Hz)  
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18.0 Wiring Diagram  
J-350/J-360/J-370 Models (Export 50Hz)  
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19.0 Wiring Diagram  
J-380 Models (Export 50Hz)  
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20.0 Typical Spa Wiring Diagrams A-B  
US/Canada 60Hz Models Only  
2-Pole Circuit Breaker with 2-Wire Grounded Load Connection  
A
(3 Wires to Hot Tub, 2-Hot (L1-L2), 1-Ground)  
240 VAC  
White (N)  
Bonding Lug  
Black (L1)  
Red (L2)  
2-Pole  
TB1  
GFCI  
Breaker  
Red (L2)  
Black (L1)  
Main  
Service  
Panel  
with  
Green  
GFCI  
Ground Lug  
No Load Neutral Wire  
Note: service disconnect not  
shown in this diagram.  
The control box TB1 terminal  
position varies between models.  
Pigtail  
Neutral Bus  
Ground  
Main Panel with Secondary GFCI Shut-Off Box Using a  
2-Pole GFCI Breaker with 2-Wire Grounded Connection  
(3 Wires to Hot Tub, 2-Hot (L1-L2), 1-Ground)  
B
Main Panel*  
Bonding Lug  
GFCI Sub Panel*  
Red (L2)  
TB1  
2-Pole  
GFCI  
Black (L1)  
Breaker  
Red (L2)  
Black (L1)  
240 VAC  
Ground Lug  
Green  
White (N)  
Green (Ground)  
No Load Neutral Wire  
Pigtail  
Neutral Bus  
Ground  
Note: service disconnect not  
shown in this diagram.  
The control box TB1 terminal  
position varies between models.  
*GFCI Sub Panel commonly  
used when recommended GFCI  
does not install in Main Panel.  
D.A.L. 12/05/2002  
Page 49  
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Jacuzzi® Premium  
14525 Monte Vista Ave. • Chino, CA 91710  
6530-224, Rev. D  
© 2002 Jacuzzi Premium  
Printed in U.S.A.  
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