JBL Portable Speaker Stage Venue Series User Manual

Stage VenueSeries  
JBL Loudspeaker Troubleshooting/Repair Tips  
Most customers prefer to do simple loudspeaker repairs themselves. By following the steps below, a majority of loudspeakers can be returned to their original  
factory performance with minimum effort. Choose the example that best describes the problem you are experiencing.  
Problem 1: No sound or distorted sound from one loudspeaker in a pair (or set)  
Connect the dead/distorting loudspeaker to a different amplifier channel (one that had a functioning loudspeaker connected to it). If it functions normally, the  
problem is not loudspeaker-related. If the loudspeaker still makes no sound or sounds distorted, a wire may have become loose or disconnected, the network (also  
known as a crossover) may be defective, the drivers (woofer, tweeter, etc.) may be defective or, in very rare cases, all may be defective.  
Refer to the wiring diagram and exploded view below. The network is a small circuit board found on the inside of the terminal cup, or mounted to an inside wall of  
the enclosure. It sends low-frequency sounds to the woofer, high-frequency sounds to the tweeter and, if applicable, mid-frequency sounds to the midrange driver.  
Make sure all wires are secure and connected. Look for components on the network that look burnt, “bulged,” or abnormal. If everything looks normal, connect the  
network to the drivers from another matching loudspeaker. MAKE SURE you attach the correct wires to each driver – mid- and low-frequency sounds can damage  
the tweeter! If there is still no sound or distorted sound, the network is defective. If there is clean undistorted sound, the drivers are defective.  
Problem 2: No sound or distorted sound from one or more (but not all) drivers in an enclosure  
Remove the problem driver(s) from the enclosure and make sure all wires are secure and connected. If they are, proceed with the following test:  
Woofer or midrange driver – Connect the driver’s + and – input terminals directly to the loudspeaker wires from your receiver/amplifier and play some music at  
a reasonable volume. If the driver now sounds normal (produces a clean, undistorted sound), the network is most likely defective.  
Tweeter – Replace the tweeter with a functioning tweeter from another loudspeaker. If the tweeter now functions normally (produces clean, undistorted sound),  
the original tweeter is defective. If the replacement tweeter also sounds distorted or produces no sound, the network is most likely defective.  
Problem 3: Loudspeakers distort, rattle or pop at higher volumes  
This is usually NOT a loudspeaker problem. Common causes are too much power (playing the loudspeakers too loud and causing them to distort), an amplifier  
with not enough power (the amplifier can’t produce the required volume without distorting), excessive equalization (turning the tone controls too far clockwise,  
and/or engaging the loudness/bass boost button on your receiver) or some combination of the above. If only one loudspeaker is exhibiting the problem, and you’re  
confident that it’s not caused by too little power/too much power/excessive equalization, see solutions for Problems 1 and 2.  
Network  
EXPLODED VIEW  
WIRING DIAGRAM  
013-7600-05174-E  
3
2
1
9
8
19  
20  
High-Frequency Driver  
92DM19AC-DT01-E  
18  
17  
21  
22  
-
+
BLUE  
WHITE  
11  
Low-Frequency Driver  
337924-001  
10  
Mid-Frequency Driver  
10PR75AX-FW01-E  
7
+
GREEN  
16  
15  
14  
6
4
13  
WHITE -  
5
12  
-
+
YELLOW  
WHITE  
23  
25  
24  
Note: A Phillips screwdriver and 3mm Allen wrench (hex key)  
are required to service this product.  
26  
ITEM  
NO.  
ITEM  
NO.  
PART NO.  
DESCRIPTION  
QTY.  
PART NO.  
DESCRIPTION  
QTY.  
1
2
3
4
5
6
7
8
9
NOT FOR SALE  
NOT FOR SALE  
NOT FOR SALE  
NOT FOR SALE  
NOT FOR SALE  
NOT FOR SALE  
327-010-00622-E  
327-010-00603-1E  
NOT FOR SALE  
CABINET (BLACK, CHERRY)  
FLOWERPOT  
FLOWERPOT SCREW  
DAMPING MATERIAL  
DAMPING MATERIAL  
PORT TUBE  
1
1
4
1
1
1
8
6
1
1
4
1
4
2
2
16 352-KM04016D189-E  
17 10PR75AX-FW01-E  
18 352-AM03516D311-E  
19 333-EVA-05265-0BAE  
20 92DM19AC-DT01-E  
21 301-ABS-05040-0VAE MID/TWT FACEPLATE  
22 316-CU-05167-0VAE JBL LOGO  
23 321-ABS-05069-0VAE FOOT BASE  
SCREW, WOOFER  
4" MIDRANGE  
SCREW, MIDRANGE, TWEETER  
TWEETER GASKET  
TWEETER  
12  
1
8
1
1
1
1
4
8
4
1
1
1
1
1
1
GRILLE RETAINER  
(TWEETER) FACEPLATE RETAINERS  
DAMPING MATERIAL  
CROSSOVER NETWORK  
SCREW, CROSSOVER NETWORK  
TERMINAL CUP  
SCREW, TERMINAL CUP  
6" WOOFER  
24 352-AM04025D836-E  
25 320-RUB-05072-0BAE FOOT PAD  
SCREW, FOOT BASE  
10 013-7600-05174-E  
11 352-HM04018D497-E  
12 317-ABS-00173-E  
13 352-EM03520D853-E  
14 337924-001  
26 244-060-05149-0VAE  
27 402-000-05483-E  
402-000-05483-1E  
28 431-000-05542-E  
29 406-000-05323-E  
30 405-000-05122-E  
FRONT GRILLE  
OUTER CARTON (BLACK)  
OUTER CARTON (CHERRY)  
POLYFOAM (SET)  
OWNER’S MANUAL  
WARRANTY CARD  
15 213-060-05109-0VAE  
WOOFER TRIM RING  
TWEETER SERVICING:  
The tweeter on the JBL Stage resides behind the silver faceplate affixed to the front baffle with a pin/cup arrangement  
similar to a front grille. After the grille removal, to access the tweeter, use a box cutter, knife or similar tool to work  
the top portion of the silver faceplate away from the front baffle - USE CAUTION. Once the top edge is detached (see  
image), work the tool carefully down the length of the faceplate until it can be removed completely. If the faceplate is  
accidentally damaged during this process, order JBL part number 301-ABS-05040-0VAE.  
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