IOGear Switch GCS1204 User Manual

Installation Guide  
USB 2.0 Dual Link DVI KVMP Switch  
GCS1204  
Part No. M1043  
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Table of Contents  
Conventions  
4
Firmware up-grade mode  
The Firmware Upgrade Utility  
Troubleshooting  
26  
32  
36  
37  
39  
40  
Package Contents  
Requirements  
5
6
Operating systems  
Components  
7
Specifications  
8
Video Specifications  
Hardware Setup  
12  
14  
17  
21  
23  
25  
Federal Communications Commission  
(FCC) Statement  
Basic Operation  
CE Statement  
Contact  
42  
43  
44  
Port ID numbering  
Advanced Configuration  
Summary of Hotkey Settings  
Warranty  
Comparison of Default and Alternate  
Manual Port selection settings  
3
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Conventions  
This manual uses the following conventions:  
Monospaced Indicates text that you should key in.  
[ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to  
be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].  
1. Numbered lists represent procedures with sequential steps.  
• Bullet lists provide information, but do not involve sequential steps.  
––> Indicates selecting the option (on a menu or dialog box, for example), that comes next.  
For example, Start ––> Run means to open the Start menu, and then select Run.  
Indicates critical information.  
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Package Contents  
1- USB 2.0 DVI KVMP Switch  
4- Custom KVM Cable Sets (6 ft)  
1- USB-to-PS/2 Converter  
1- Firmware Upgrade Cable  
1- Power Adapter  
1- User Manual  
1- Registration form  
Verify all the components are present and that nothing was damaged in shipping. If you encounter a problem,  
contact your dealer, or IOGEAR.  
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage  
to the unit, and / or any of the devices connected to it.  
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Requirements  
USB mouse  
USB keyboard  
Microphone and speakers (optional)  
Monitor with a DVI input.  
Computers  
A DVI-D port  
USB Type A port  
Audio ports (optional)  
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Operating Systems  
OS  
Flavor  
Version  
Windows  
2000 and higher  
Linux  
RedHat  
SuSE  
AIX  
7.1 and higher; FedoraCore 2 and higher  
9.0 and higher  
Unixa  
4.3 and higher  
FreeBSD  
Sun  
4.2 and higher  
Solaris 9 and higher  
5.0 and higher  
Novell  
MAC  
Netware  
OS 9.0 and higher  
Note: Supports Linux Kernel 2.6 and higher.  
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Components  
1
2
3
4
8
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No.  
1
Component  
Description  
Port Select  
Pushbuttons  
Press a pushbutton for longer than two seconds to bring the KVM, USB, and audio  
focus to the computer attached to its corresponding port.  
Port LEDs  
The Port LEDs are located below the Port selection buttons  
The upper ones are the KVM port LEDs and the lower are the USB LEDs  
2
KVM:  
USB:  
Lights Dim Orange to indicate the computer attached to the port is on line. It changes  
to bright Orange when the port is selected and flashes to indicate auto scan has been  
activated.  
Lights dim green to indicate a USB connection. It changes to bright Green to indicate  
to indicate the KVM is focused on the port  
Console Ports  
Audio  
The connections for your main console microphone and speakers.  
These audio ports have priority over the ports in the rear panel.  
3
4
USB 2.0  
Peripheral  
Port  
One of the two USB 2.0 peripheral ports. It is backwards compatible with USB-1  
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Rear View  
4
1
2
3
5
6
10  
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No.  
Component  
Description  
Firmware Upgrade Port  
USB Console Ports  
Console Port Section  
CPU Port Section  
Connection for the firmware up-grade cable  
USB1.0 Keyboard and mouse connections  
Monitor, mike, and speaker connections  
1
2
3
4
Connections for the cables that link the switch to your computers.  
Each CPU port is comprised of a microphone jack, speaker jack,  
USB type B socket and a DVI connector  
Power Jack  
Power adapter connection  
5
6
USB Peripheral Port  
Connection for USB 2.0 peripherals ( printers, scanners, etc)  
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Hardware Setup  
Make sure that power to all the devices you will be installing has been turned off. You must unplug  
the power cords of any computers that have the Keyboard Power On function.  
Cable Connection  
To install your GCS1204, refer to the diagram on the following page. The numbers in the diagrams correspond to  
the steps, below.  
1. Connect your USB keyboard and mouse into the USB Console Ports located on the units rear panel.  
2. Connect your microphone, speakers, and monitor into the Console ports located on the units rear panel  
3. Using the KVM cables, connect the DVI connector to a DVI socket in the CPU Port section of the  
switch, then connect the accompanying USB, microphone and speaker connectors to their  
corresponding USB, microphone, and speaker sockets.  
4. At the other end of the cable, connect the USB, video, microphone, and speaker cables to their  
respective ports on the computer.  
5. Connect your USB peripherals to the type A sockets (one is located on the front, the other is located on the  
rear of the unit).  
6. Connect the power adapter that came with your switch to the jack on the switch then connect the adapter to  
an AC power source.  
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7. Verify your connections: ports are correct and  
icons match the connection type i.e. mouse  
and mouse icon  
8. Power on the computers.  
2
3
5
6
2
4
13  
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Basic Operation  
Manual Switching  
There are two convenient methods to access the computers:  
Manual – pressing the port selection pushbuttons located on the units front panel.  
Hotkey – entering key combinations from the keyboard. Hotkey port selection is discussed in the next  
chapter.  
Manual port selection  
Press and release a port selection pushbutton to focus the computer on the corresponding port. The USB  
and Audio focus do not change (expect a 2 sec delay).  
Press a port selection pushbutton twice to focus the audio on the corresponding port (expect a 2 sec  
delay).  
Press and hold a port selection pushbutton for more than 2 seconds to change KVM, USB, and Audio  
focus to the computer on the selected port.  
Press and hold port selection pushbuttons 1 and 2 for more than 2 seconds to start Auto Scan Mode.  
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Hotkey switching  
All port switching begins by tapping the Scroll Lock key twice. The tables below describe the actions that  
each combination performs.  
Note:  
If the Scroll Lock key conflicts with programs running on the computer, or your keyboard does not have a  
Scroll Lock, see the section titled Advanced Switching to use the alternate switching method.  
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Cycling though the ports  
Hotkey  
Action  
Increments the KVM, USB, and Audio focus to the next  
higher port ( port 4 wraps to 1)  
[Scroll Lock] [Scroll Lock] [Enter]  
Increments only KVM focus to the next port  
Increments only the USB hub to the next port  
Increments only Audio to the next port  
[Scroll Lock] [Scroll Lock] [K] [Enter]  
[Scroll Lock] [Scroll Lock] [U] [Enter]  
[Scroll Lock] [Scroll Lock] [S] [Enter]  
* The USB ports cannot be switched independently of each other.  
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Port ID Numbering  
Each CPU port on the GCS1204 is assigned a port number (1, 2, 3, or 4). The port numbers are marked  
on the rear panel of the switch and each switch LED has a corresponding number for easy identification  
The Port ID of a computer is derived from the CPU port number to which it is connected. For example, a  
computer connected to CPU port 2 has a Port ID of 2.  
The Port ID is used to specify which computer gets the KVM, USB peripheral, and / or audio focus with  
the Hotkey port selection method  
Going Directly to a Port  
Note: The n stands for the computers Port ID number. Replace the n with the appropriate Port ID when  
entering hotkey combinations  
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Hotkey  
Action  
Brings the KVM, USB hub, and audio focus to the computer  
attached to the specified port.  
[Scroll Lock] [Scroll Lock][n][Enter]  
Brings only the KVM focus to the computer attached to the  
specified port.  
[Scroll Lock] [Scroll Lock][n] [K] Enter]  
Brings only the USB hub focus to the computer attached to  
[Scroll Lock] [Scroll Lock] [n] [U] [Enter]  
[Scroll Lock] [Scroll Lock] [n] [S] [Enter]  
the specified port.  
Brings only the audio focus to the computer attached to the  
specified port.  
Brings the KVM and USB hub focus to the computer  
[Scroll Lock] [Scroll Lock] [n] [K] [U] [Enter]  
[Scroll Lock] [Scroll Lock] [n] [K] [S] [Enter]  
[Scroll Lock] [Scroll Lock] [n] [U] [S] [Enter]  
attached to the specified port  
Brings the KVM and audio focus to the computer  
attached to the specified port.  
Brings the USB hub and audio focus to the computer  
attached to the specified port.  
18  
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Auto Scanning  
The GCS1204s Auto Scan feature automatically cycles KVM focus through the computer ports at  
regular intervals. This allows you to monitor computer activity without having to switch from port  
to port manually.  
Note:  
1. N stands for the number of seconds the GCS1204 will dwell on a port before moving on to the next.  
Replace N with a number between 1 and 99 when entering the hotkey combination.  
2. While Auto Scan Mode is in effect, ordinary keyboard and mouse functions are suspended – only  
Auto Scan Mode compliant keystrokes and mouse clicks can be input. You must exit Auto Scan Mode  
in order to regain normal control of the console (hit the space bar or the Esc key).  
3. Although the video focus switches from port to port, the keyboard, mouse, and USB focus remain on  
the port where Auto Scanning began.  
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Hotkey  
Action  
Invokes Auto Scan. The KVM focus cycles from port to port at  
5 second intervals (default interval)  
[Scroll Lock] [Scroll Lock] [A] Enter]  
The KVM focus cycles from port to port at N seconds interval  
[Scroll Lock] [Scroll Lock] [A] [N] Enter]  
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Advanced Configuration  
Advanced Switching  
Hotkey Setting Mode  
In some instances the default hotkey settings conflict with programs running on your computer, and in  
some instances the default hotkeys either do not exist on your keyboard (MAC keyboards for instance do  
not have a Scroll Lock key), or are inconvenient to use, so The Hotkey Setting Mode allows you to select  
alternate configurations for the KVMs hotkeys.  
When HSM is active, the Caps Lock, and Scroll Lock LEDs flash in succession to indicate that HSM is in  
effect. They stop flashing and revert to normal status when you exit HSM.  
Ordinary keyboard and mouse functions are suspended – only Hotkey compliant keystrokes (described in  
the sections that follow), can be input.  
At the conclusion of some hotkey operations, you automatically exit hotkey mode. With some operations,  
you must exit manually. To exit HSM manually, press the Esc key, or the Spacebar.  
21  
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Invoking Hotkey Setting Mode (Default)  
1. Press and hold down [Num Lock] (the Clear key on MAC keyboards).  
2. Press and release [-].  
3. Release [Num Lock] (the Clear key on MAC keyboards).  
To Toggle to the alternate Hotkey Setting Mode (HSM):  
1. Press and hold down [Num Lock] (the Clear key on MAC keyboards)  
2. Press and release [-].  
3. Release [Num Lock] (the Clear key on MAC keyboards)  
4. Press and release [H].  
Invoking Hotkey Setting Mode (Alternate)  
1. Press and hold down [Ctrl].  
2. Press and release [F12].  
3. Release [Ctrl].  
22  
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Summary of Hotkey Settings  
NOTE:  
The term “invoke HSM” in the following table refers to the default or alternate method chosen above  
Action  
Key sequence  
result  
Invoke HSM Press  
Port Switching  
Changes the [Scroll Lock] key to [Ctrl]  
and release [T]  
1. Invoke HSM.  
USB reset  
Resets the USB peripheral ports  
2. Press and release [F5]  
1. Invoke HSM.  
Restore Default Settings  
Reset the KVM to its default hotkey settings  
Toggles the Beeper On and Off  
2. Press [R] [Enter].  
1. Invoke HSM.  
Hotkey Beeper  
Control  
2. Press [B]  
1. Invoke HSM  
Disable Port Switching  
Hot Keys  
Toggles Hotkey Switching on or off  
2. Press [X] [Enter]  
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Other OS Mode  
1. Invoke HSM  
2. Press [F1].  
Reset keyboards and mice under some  
special OSs that do not support USB 2.0  
Mouse Emulation 1. Invoke HSM  
Control  
Allows the special programming of multifunction mice to  
operate through the KVM  
2. Press [M].  
List Hotkey  
Settings  
1. Open a word processor Prints a list of the current hotkey settings in  
2. Invoke HSM.  
your text editor or word processor  
3. Press and release [F4].  
Display  
Emulation  
Technology  
1. Invoke HSM  
2. Press and release [D]  
Display Emulation Technology eliminates the problems of  
your display reverting to default resolution when switching  
between computers, or displaying a default resolution if the  
KVM is not focused on the computer while it is booting.  
Alternative  
Manual Port  
Selection  
Settings  
1. Invoke HSM  
2. Press and release [S]  
Toggles between the default and the alternative front panel  
pushbutton port selection settings See the table on the  
following page for comparisons  
24  
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Comparison of Default and Alternate Manual Port Selection Settings  
Action  
Default  
Alternate  
Press and release a port  
selection pushbutton  
Switches only the KVM  
focus to the selected port  
KVM, Audio and USB focus switch to the  
selected port  
Press a port selection  
pushbutton twice  
Audio focus switches to  
the selected port  
Audio focus switches to the selected port  
Press and hold a port  
selection pushbutton for  
more than 2 seconds  
KVM focus, USB, and  
Audio focus switch to the  
selected port  
Switches only the KVM focus  
to the selected port  
Starts AutoScan at 5 sec  
dwell  
Press and hold port  
selection pushbuttons  
1 and 2 for more than 2  
seconds  
Starts AutoScan at 5 sec dwell  
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The Firmware Upgrade Mode  
Firmware Upgrade Mode  
To set the KVM to Firmware Upgrade Mode:  
1. Invoke your HSM.  
2. Key in: upgrade  
3. Press [Enter].  
The front panel LEDs flash to indicate Firmware Upgrade Mode is in effect. To exit Firmware Upgrade  
Mode, you must power off the switch. See The Firmware Upgrade Utility for details  
Keyboard Operating Platform  
The KVMs default port configuration is for a PC compatible keyboard. If you are using a PC compatible  
keyboard and you have a Mac or Sun attached to a port, you can change the ports keyboard operating  
platform configuration to emulate a Mac or Sun keyboard.  
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1. Bring the KVM focus to the port you want to set.  
2. Invoke HSM.  
3. Press and release the appropriate Function key (see table below).  
Function Key  
[F2]  
Operation  
Enables Mac keyboard emulation, see Mac Keyboard Emulation,  
Enables Sun keyboard emulation, see Sun Keyboard Emulation  
[F3]  
Disables keyboard emulation. Key presses are passed straight through. When your console  
uses a Mac keyboard to access a Mac attached to a port, for example  
[F10]  
After completing this procedure, you automatically exit HSM.  
The PC compatible (101/104 key) keyboard can emulate the functions of Mac and Sun keyboards when  
the Control key [Ctrl] is used in conjunction with other keys. The emulation mappings are listed in the table  
on the next page.  
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PC Keyboard  
[Shift]  
Mac Keyboard  
Shift  
Ctrl  
[Ctrl]  
[Ctrl] [1]  
[Ctrl] [2]  
[Ctrl] [3]  
[Ctrl] [4]  
[Alt]  
Alt  
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PC Keyboard  
[Print Screen]  
[Scroll Lock]  
Mac Keyboard  
F13  
F14  
=
[Enter]  
Return  
Delete  
Help  
[Backspace]  
[Insert]  
F15  
[Ctrl]  
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PC Keyboard  
[Ctrl] [T]  
Sun Keyboard  
Stop  
[Ctrl] [F2]  
[Ctrl] [F3]  
[Ctrl] [F4]  
[Ctrl] [F5]  
[Ctrl] [F6]  
[Ctrl] [F7]  
[Ctrl] [F8]  
[Ctrl] [F9]  
Again  
Props  
Undo  
Front  
Copy  
Open  
Paste  
Find  
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PC Keyboard  
[Ctrl] [F10]  
[Ctrl] [1]  
Sun Keyboard  
Cut  
[Ctrl] [2]  
[Ctrl] [3]  
[Ctrl] [4]  
[Ctrl] [H]  
Help  
Compose  
Note: Press and release the first key [Ctrl], then press and release the activation key.  
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The Firmware Upgrade Utility  
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process  
for upgrading the KVM switchs rmware.  
The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware  
upgrade packages are posted on our Website as new firmware revisions become available. Check the  
web site regularly to find the latest packages and information relating to them.  
Before you Begin  
To prepare for the firmware upgrade, do the following:  
1. From a computer that is not part of your KVM installation ( disconnect the computer from the KVM)  
go to our Internet support site and choose the model name that relates to your device (GCS1204) to  
get Firmware Upgrade Packages.  
2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it  
to your computer.  
3. Use the Firmware Upgrade Cable provided with this unit, to connect a COM port on your computer to  
the Firmware Upgrade Port of your switch.  
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4. Shut down the computers on your GCS1204 installation.  
5. Invoke Firmware Upgrade Mode. The front panel LEDs flash together to indicate Firmware Upgrade  
Mode is in effect.  
Starting the Upgrade  
To upgrade your firmware:  
1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or by  
opening a command line and entering the full path to it.  
The Firmware Upgrade Utility Welcome screen appears.  
2. Read the License Agreement (enable the I Agree radio button).  
3. Click Next to continue. The Firmware Upgrade Utility main screen appears.  
The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in  
the Device List panel.  
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4. As you select a device in the list, its description appears in the Device Description panel.  
5. After you have made your device selection(s), Click Next to perform the upgrade.  
If you enabled Check Firmware Version, the Utility compares the devices rmware level with that of the  
upgrade files. If it finds that the devices version is higher than the upgrade version, it brings up a dialog  
box informing you of the situation and gives you the option to Continue or Cancel.  
If you did not enable Check Firmware Version, the Utility installs the upgrade files without checking  
whether they are a higher level, or not. As the Upgrade proceeds, status messages appear in the Status  
Messages panel, and the progress toward completion is shown on the Progress bar.  
After the upgrade has completed, a screen appears to inform you that the procedure was successful.  
Click Finish to close the Firmware Upgrade Utility.  
After a successful completion, the switches exit Firmware Upgrade Mode, and reset themselves.  
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Upgrade Failed  
If the Upgrade Succeeded screen does not appear, it means that the upgrade failed to complete  
successfully, in which case you should do the following:  
1. Power off the GCS1204 and remove its housing.  
2. Using a jumper cap, short the jumper on the mainboard labeled J17. The diagram below indicates the  
jumper location on the GCS1204 board:  
3. Power on the GCS1204. It will now work with the factory default firmware.  
4. Repeat the firmware upgrade procedure.  
5. After the upgrade procedure completes, power off the switch, remove the jumper cap from J17, close  
the housing, and power the GCS1204 on again.  
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Troubleshooting  
Symptom  
Possible Cause  
Action  
Mouse / Keyboard not  
responding.  
Improper mouse  
Unplug the cable(s) from the console port(s),  
then plug it/them back in.  
and/or keyboard reset.  
KVM switch  
Power off all devices on the installation.  
needs to be reset.  
Power off the KVM switch; wait five seconds;  
then power up  
USB devices  
USB ports  
Unplug the devices USB cable from the USB port  
on the switchs rear panel, then plug it back in.  
not responding.  
need to reset.  
PC or OS does not support The GCS1204 has a built-in USB 2.0 hub, so  
USB 2.0.  
will not support PCs or OS that do not support  
USB 2.0.  
The distance between the external console and the GCS1204 is too great. The  
maximum VGA cable distance should not exceed 20m and, in some cases, may  
There are ghost  
images on the external  
monitor.  
need to be shorter. Replace the VGA cable with one of an appropriately short length.  
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Specifications  
Function  
GCS1782(GCS1784)  
Computer Connections  
CPU Port Selection  
Console Connectors  
4
Front Panel Pushbuttons; Hotkey  
Keyboard  
Mouse  
Video  
1 x USB Type A F (black, rear panel)  
1 x USB Type A F (black, rear panel)  
1 x DVI-I F (white)  
Audio*  
Line in Port  
2x Mini Stereo Jack  
(green; 1 x front panel, 1 x rear panel)  
Microphone Port 2x Mini Stereo Jack  
(pink; 1 x front panel, 1 x rear panel)  
Power Consumption  
Computer Connectors  
DC 5.3V, 4.8W  
KB /  
USB X 2  
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Mouse  
Video  
Dual Link DVI  
F/W Upgrade  
Power  
3.5mm  
1
USB Hub  
2
Switches  
LEDs  
4 ea  
4
Port Selection  
Green  
4
Orange  
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Video Specifications  
DVI-D:  
2560 x 1600 @ 60Hz (Dual Link);  
supports Apple 20”, 23”, 30” Cinema Display;  
supports Viewsonic 22” LCD monitor  
DVI-A:  
2048 x 1536; DDC2B  
Supports Special monitors to 3840 x 2400 @  
13Hz (Single Link);  
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Federal Communications Commission (FCC) Statement  
15.21  
You are cautioned that changes or modifications not expressly approved by the part responsible for  
compliance could void the users authority to operate the equipment.  
15.105(b)  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
-Reorient or relocate the receiving antenna.  
-Increase the separation between the equipment and receiver.  
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
-Consult the dealer or an experienced radio/TV technician for help.  
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Operation is subject to the following two conditions:  
1) this device may not cause interference and  
2) this device must accept any interference, including interference that may cause undesired operation of  
the device.  
FCC RF Radiation Exposure Statement:  
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.  
End users must follow the specific operating instructions for satisfying RF exposure compliance. This  
transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.  
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CE Statement  
This device has been tested and found to comply with the requirements set up in the council directive  
on the approximation of the law of member states relating to EMC Directive 89/336/EEC, Low Voltage  
Directive 73/23/EEC and R&TTE Directive 99/5/EC.  
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Contact  
IOGEAR, INC.  
23 Hubble  
Irvine, CA 92618  
P 949.453.8782  
F 949.453.8785  
© 2008 IOGEAR. All Rights reserved. Part No. M1043  
IOGEAR, the IOGEAR logo, are trademarks or registered trademarks of IOGEAR, Inc. Microsoft and  
Windows are registered trademarks of Microsoft Corporation. All other brand and product names  
are trademarks or registered trademarks of their respective holders. IOGEAR makes no warranty of  
any kind with regards to the information presented in this document. All information furnished here is  
for informational purposes only and is subject to change without notice. IOGEAR, Inc. assumes no  
responsibility for any inaccuracies or errors that may appear in this document.  
43  
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Warranty  
WE’RE HERE TO HELP YOU!  
NEED ASSISTANCE SETTING UP THIS PRODUCT?  
Make sure you:  
3. Call the 24/7 tech support line at 1(866) 946-4327 (U.S. only) or (949) 453-8782  
Warranty Information  
This product carries a 3 Year Limited Warranty. For the terms and conditions of this warranty, please go  
Important Product Information  
Product Model _________________  
Serial # _______________________  
44  
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About Us  
FUN  
IOGEAR offers connectivity solutions that are innovative, fun, and stylish,  
helping people enjoy daily life using our high technology products.  
GREEN  
IOGEAR is an environmentally conscious company that emphasizes the  
importance of conserving natural resources. The use of our technology  
solutions helps reduce electronic waste.  
HEALTH  
IOGEAR supports healthy and fit lifestyles. By integrating products with the  
latest scientific developments, IOGEARs solutions enhance the life of end-  
users.  
© 2007 IOGEAR, INC.  
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