IOGear Network Router GNS1000 User Manual

BOSS™ (Broadband Office Storage Server)  
a Network Server Appliance (NSA)  
User Manual  
®
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Table of Contents  
Package Content and System Requirements  
Overview  
04  
05  
06  
07  
10  
10  
11  
13  
13  
14  
16  
18  
28  
28  
29  
31  
32  
Features  
Benefits and Key Features  
1. Pictorial Introduction  
1.1 Front View  
1.2 Back View  
2. Installation  
2.1 Hardware Installation  
2.2 Check your Computer First  
2.3 Connecting to the Web-Based Manager  
2.4 Web-Based Manager – Basic  
3. Configuration Hierachy  
3.1 Overview of Configuration Menu  
3.2 Power Management  
4. Network Settings  
4.1 DHCP Server  
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Table of Contents  
4.2 IP Alias  
34  
35  
36  
37  
39  
39  
41  
42  
43  
45  
45  
48  
49  
50  
51  
53  
53  
55  
4.3 Multiple NAT  
4.4 Route Settings  
4.5 DDNS  
5. FireWall Settings  
5.1 Virtual Server Settings  
5.2 URL Filter Setup  
5.3 IP Filter Setup  
5.4 Denial of Service  
6. VPN Settings  
6.1 IP Sec Settings  
6.2 PPTP Settings  
7. User Management  
7.1 Users  
7.2 Group  
8. NAS Management  
8.1 HD Initialization Wizard  
8.2 Advanced  
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Table of Contents  
8.3 File Sharing  
9. System Management  
9.1 Administrator Settings  
9.2 Event Report Settings  
9.3 Firmware Update  
9.4 Time Settings  
57  
60  
60  
62  
63  
64  
65  
66  
66  
68  
68  
69  
70  
71  
73  
74  
76  
77  
78  
9.5 SNMP  
10. System Report  
10.1 System Information  
10.2 System Log  
10.3 URL Log  
10.4 DHCP Lease Report  
Care and Handling  
Troubleshootoing  
Technical Support  
Appendix  
Specification  
Radio and TV Interference  
Limited Warranty  
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Package Content and System Requirements  
This package contains:  
System Requirements:  
1 Network Server Appliance  
1 Power Adapter and Cable  
1 Ethernet cable (CAT5)  
1 User Manual  
1 Quick Start Guide  
1 Warranty/Registration Card  
Macintosh Users:  
• Mac OS X (10.2) or greater  
• Internet Explorer 5.2 or newer  
PC Users:  
• Windows® 98SE, 2000, ME, XP  
• Internet Explorer 6.0 or newer  
Other:  
• Computer with web browser, preferably with  
the latest version of Internet Explorer  
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Overview  
This chapter introduces the specifications, features, and benefits of the BOSS™ network server appliance.  
The Integrated server services such as a Network Address Translator (NAT), Virtual Private Network (VPN),  
SPI Firewall, and File Server make this one of the most sophisticated server appliances on the market today.  
The BOSS™ network server appliance allows a group of trusted computers and networks to connect  
quickly and safely. With the BOSS™ network server appliance, Network Administrators as well as home  
users can save time in establishing some of the most common services done on servers costing thousands  
of dollars.  
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Features  
Services  
• DHCP Client/Server  
Connection Sharing  
• Flexible Address Space for NAT service  
• Proxy DNS  
• RIP  
• IP Alias  
• Multiple NAT  
Virtual Private Network  
Network  
• 20 IPSec Tunnels Available  
• PPTP Server / Client  
• Programmable Static Route  
• Network Protocols Supported: PPPoE, TCP,  
UDP, ICMP, ARP, IP  
Firewall  
• SPI (Stateful Packet Inspection)  
• Prevent Denial of Service (DoS) Attacks  
• Packet/URL Filtering  
PPP Authentication  
PAP, CHAP, MS CHAPv2  
Real Time Clock  
• Access Control, Virtual Server  
File Sharing  
• Supports Common Internet File System(CIFS),  
Apple(AFP), NFS  
System Management  
• Web-based Management for Configuring  
System  
• Firmware Update via HTTP  
• Reset To Factory Settings  
• Event Alert and Logs  
• Statistics of Network Flow  
• System Information  
User Management  
• Local User Account Management  
Power Management  
• Support Mechanical Off/Soft Off/Sleeping/  
Working System States  
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Benefits and Key Features  
Virtual Private Network (VPN)  
With Virtual Private Network, an enterprise can establish a dedicated tunnel among branch offices and/or mobile  
employees. All data is encrypted and decrypted via the pre-defined dedicated tunnel. This prevents hackers  
from stealing private information in the public network. With this functionality, any sub-network can be grouped  
as though it is in the same network.  
SPI Firewall  
The BOSS™ network sever appliance provides a powerful firewall capable of preventing hackers from attack-  
ing the gateway or internal network, so many famous DoS attacks can be detected and prevented. Whenever  
an attack is detected, the system will alert the network manager/home user that an attack has occurred. The  
network administrator or home user can then inspect the log information to find the IP address that sent the  
packets.  
Easy Installation  
In order to facilitate use of the Network Server Appliance, the product comes with default settings that allow most  
network administrators to install it without any modifications. If the network manager needs to modify any of the  
settings, the Network Server Appliance provides an intuitive Web-based user interface to facilitate any changes.  
High Performance  
For encryption and decryption, the NSA uses a high-speed RISC processor for real-time results. The unit’s  
Ethernet ports support 10/100Mbps transfer rates, enablery the system to route network packets quickly.  
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Benefits and Key Features  
Auto Switching of Cable Type  
Two types of cables, straight through and crossed-over, are used to connect Ethernet devices. In the past,  
network managers needed to maintain the two types of cables or customize them as needed.The BOSS™ uses  
new innovative technology that auto-detects which type of cable is being used and adjusts the ports accordingly.  
Ethernet devices thus can be connected together regardless of which type of cables are being used.  
Network Attached Storage  
Network Attached Storage (NAS) is the concept of simple shared storage on a network. NAS transfers data  
using industry standard file sharing protocols such as CIFS, AFP, NFS and FTP. Files can be shared simulta-  
neously by clients regardless of the operating system they are using or the network server they are attached  
to. This solution provides convenient common storage resources.  
Dynamic Domain Name Service (DNS)  
Dynamic DNS allows anyone to reach your host by the name only. Dynamic DNS will map that name to your  
current IP address, which changes each time you dial your Internet service provider. With a URL that stays the  
same all the time regardless of the IP address your, options become almost as unlimited as a normal content  
DMZ  
DMZ is a host that provides a nonrestrictive zone between a company’s private network and the outside public  
network. It prevents outside users from getting direct access to a server that has company data. It acts as a  
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Benefits and Key Features  
proxy server as well. Users of the public network outside the company can access only the DMZ host. The DMZ  
may typically also have the company’s Web pages so these could be served to the outside world. However, the  
DMZ provides access to no other company data. In the event that an outside user penetrated the DMZ host’s  
security, the web pages might be corrupted but no other company information would be exposed.  
FTP Server  
FTP is the most secure, quick, and reliable method of transferring files. The FTP server allows you full control  
over who can login to the server appliance and to which to files the user can access or upload data.  
Power Management  
The power state of the system supports a mechanical off, soft off, sleep and working state. In the mechani-  
cal off state, there is no current consumption. As for the sleep and working state, the system functions as  
normal. However, whenever the system is idle, it will enter the sleep state to save power.  
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Pictorial Introduction  
Front View  
1
2
3
4
1.  
System Activity LEDs  
2. LEDs : Link/Activity LEDs for each Ethernet Port, Power LED, Packet Transmit/Receive LEDs  
3.  
4.  
Hard Disk Activity Light  
Power Light  
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Pictorial Introduction  
Back View  
5
6
7
8
10  
9
5. Power Jack  
6.  
7.  
Power Button  
WAN port : 10/100 Mbps  
WAN port MDI/MDIX switch  
4 LAN ports : 10/100 Mbps  
8.  
9.  
10. Reset Button  
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Pictorial Introduction  
WAN Port  
The WAN port is used to connect to an ADSL/Cable modem for linking to the Internet.  
WAN MDI/MDIX Switch  
The WAN MDI/MDIX switch (MDI= hub or modem side; MDIX= computer or server side) is used to adjust the  
cable connection of the WAN port. If the port is connected to a hub, you should move the switch to the “hub” side;  
if the port is connected to computer, you should move the switch to the computer side. As for the four LAN ports,  
there is no need to add additional switches for each cable connection. This is because the LAN ports support  
auto MDI/MDIX.  
LAN Ports  
The LAN ports are used to connect to a PC, server, hub, switch or other network devices on the intranet.  
Reset Button  
If you forget your password and/or IP settings, you will not be able to access the BOSS™. You can use the  
Reset Button to restore the factory settings. To initiate a reset, you must hold the button for at least 5  
seconds.  
The primary default settings are listed in the Appendix.  
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Installation  
This chapter will give you brief instructions on how to install the product. In section 2.1, we will configure the  
hardware part of the BOSS™ step by step. In section 2.2, we will check whether the IP address of your  
computer is assigned by DHCP. Once we complete the installation of the BOSS™ hardware and check your  
computer settings, we will use the web-based management to configure the BOSS™ to suit your network  
environment. In section 2.3, and 2.4, we will review all the software settings. We will configure it to gain  
access to the Internet. If you need additional help or advanced setting details, please refer to the remaining  
chapters.  
2.1 Hardware Installation  
Please follow the steps below to install hardware:  
Locate the included Ethernet cable.  
1.  
Connect one end of it to the DSL or cable  
modem or Ethernet reception and the other  
end to the WAN port on the BOSS™.  
2. Locate another Ethernet cable.  
Connect one end of it to the computer or hub  
and the other end to one of the LAN ports on  
the BOSS™.  
3.  
Turn the DSL or cable modem on or Ethernet  
connection on.  
If there are more computers or hubs to be  
connected, please repeat step 2.  
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Installation  
4. Connect the included power adapter to the power socket on the BOSS™ and then plug the power  
adapter into a wall outlet.  
5. Turn on the BOSS™.  
If the link LED of the WAN port is not ON, switch the WAN MDI/MDIX switch to the alternate setting.  
The hardware installation is now complete.  
2.2 Check Your PC (Windows only)  
Do not assign an IP address to your computer.  
Please check the following settings on your computer:  
1. Please select sequentially: Start menu -> Settings -> Control panel -> Network connections ->  
Local Area Connection. Then a “Local Area Connection Status” window shows up. (Figure 2.2a)  
2. Click the Properties button in Local Area Connection Status. Then the “Local Area Connection  
Properties” window appears (Figure 2.2b).  
3. Select Internet protocol (TCP/IP) item and then click the Properties button. The “Internet Protocol  
(TCP/IP) Properties” window appears (Figure 2.2c).  
Select the “Obtain an IP address automatically” radio button, then click the OK button.  
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Installation  
Figure 2.2a  
Figure 2.2b  
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Installation  
2.3 Connecting to the Web-Based Manager  
OSD Opera-  
tion  
Please follow these steps to connect to the web-  
based manager:  
Open Internet Explorer on the computer that is  
DIRECTLY connected to the BOSS™.  
press the Enter key.  
1.  
2. An authentication window shows up to prompt you to  
type the username and the password.  
3. Leave the username blank and type “admin” as a  
password. (Figure 2.3a.)  
Figure 2.2c  
4. Then press OK button. See also page 73.  
5. The following window will appear once you have  
successfully logged-in. (Figure 2.3b)  
6. This is the main menu. From here you can access all  
other areas to manage the BOSS™.  
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Installation  
Figure 2.3a  
Figure 2.3b  
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Installation  
2.4 Web-Based Manager – Basic Settings  
Start to configure your network environment by clicking Basic Settings in the left menu. The Basic Settings  
page is shown as (Figure 2.4a).  
Figure 2.4a  
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Installation  
The Basic Settings page contains, Internal Network  
Interface, Domain Name Server, and External Net-  
work Interface. We describe these settings in detail  
in the following sections. You must click the Apply  
button after you finish inputting the settings. You will  
see a rebooting window as Figure 2.4b. During the  
rebooting phase, do not turn off or unplug the BOSS™.  
Figure 2.4b  
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Installation  
How the Router Works  
The router implements an IP-sharing feature. With only one physical IP address to access the Internet it is  
impossible for all computers within the home or office network to use the same IP address to gain access to  
the Internet at the same time. However, using the BOSS™, all computers within the home or office network  
can access to the Internet even with only one physical IP address. The router transforms one physical IP  
address into a range of virtual IP addresses. Each computer within the home or office network will get a  
virtual IP address to access to the Internet.  
Internal Network Interface  
The default settings are:  
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Installation  
According to the default settings, we will assign the LAN to network “192.168.2.1” You can add more detailed  
configurations later in section 4.1 DHCP Server settings.  
For the Network Address Translation (NAT) application, the private network address should be set in the  
following address range reserved by the Internet Assigned Numbers Authority (IANA).  
All BOSS™ default settings will appear within the window referenced on page 18. The settings should match  
those listed in the table below.  
Within the Basic Settings window, you may choose another Server Appliance Name, Server Appliance  
IP Address, and LAN Netmask. Please enter any new information at this time. We recommend that you change  
the name only and keep the rest of the default settings.  
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Class  
Address Range  
A Class  
B Class  
C Class  
10.0.0.0/10.255.255.255  
172.16.0.0/172.31.255.255  
192.168.0.0/192.168.255.255  
Domain Name Server  
Your ISP may require a DNS (Domain Name Server) address. Please contact your ISP (cable or DSL provider)  
for the needed DNS addresses. Once obtained, please enter the information into the DNS section of the Basic  
Settings menu.  
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Installation  
External Network Interface  
External network interface includes ADSL/PPPoE, DHCP Client and Fixed IP Address settings. You must  
choose one of three ways to configure the external network interface. They are illustrated as follows:  
Example 1: If you are connecting through a fixed IP address from the ISP. (Cable modem users)  
Example 2: If you are connecting through a dynamic IP address from the ISP. (Cable modem users)  
Example 3: If you usually enter a username and password to access the Internet. (DSL users)  
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Installation  
Example 1: Fixed IP Address Settings  
If you have a fixed IP address obtained from your  
ISP to access the Internet, please follow the steps  
below:  
1. Select the Fixed IP Address radio button.  
2. Enter the Public IP Address.  
3. Enter the External Gateway.  
4. Enter the External Netmask.  
5. Click the Apply button.  
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Installation  
Example 2: DHCP Client  
If you have a dynamic IP address provided by your  
ISP to access the Internet, please select the DHCP  
Client radio button. Once the external IP address is  
obtained via the DHCP protocol, there is no need to  
give an External IP Address, External Gateway  
Address, or Netmask. The DHCP server will  
dynamically assign these fields. In general, you  
should choose this option if you are connecting the  
BOSS™ to a cable modem.  
Some cable modem connections need you to  
provide a specific hardware address. If this is the  
case, you should fill in the hardware address that  
you gave your ISP provider into the Hardware  
Address field to override the original hardware  
address. However, it does not update the original  
hardware address stored in EEPROM.  
If you would NOT like to override the hardware  
address, you should set each field of the Hardware  
Address to zero “00” (default setting).  
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Installation  
Example 3: ADSL Connection  
Most ADSL connections do not give you a fixed  
IP address. In this case, you must enter the  
user name and password provided by your ISP  
for authentication. Please follow the steps below.  
Please select the ADSL/PPPoE radio button.  
1.  
2.  
In ADSL/PPPoE Setting: Enter the User  
Name and Password.  
In the Advanced Setting selection in the left menu:  
You can enable or disable the Connect-On –  
Demand function. Please choose the Disable  
radio button to disable this function or choose  
the Enable radio button to enable it. If you enable  
the Connect-On-Demand field, the BOSS™  
will disconnect if the link is idle for the number of  
minutes specified in the Idle-Time field.  
3.  
4.  
Click the Apply button to save your settings  
or click the connect button to connect  
immediately.  
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Installation  
After completing your configuration, each time the BOSS™ boots, it will try to connect with your ISP and the  
ISP will assign the BOSS™ an external IP address. If you would like to connect immediately, you can click  
on the Connect symbol. Once successfully connected, the Status field should reflect this. If the Status is still  
the same, check to make sure that the username, password, cables, etc. are all correct  
ADSL/PPTP Client Setting  
If your ISP provides a PPTP server, you could set  
up the PPTP client here.  
Please follow the steps:  
Select the ADSL/PPTP radio button.  
1.  
2.  
Enter the user name. (You get this from your ISP)  
Enter the password. (You get this from your ISP)  
3.  
4.  
Enter the IP address of your computer in My IP  
Address.  
5. Enter the IP address of the server in Server IP  
Address.  
In the following chapters, we will cover more  
details in configuring your BOSS™.  
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Configuration Hierarchies  
Configuration Hierarchies and  
Power Management  
This chapter gives you an overview of all the  
configuration options available. The BOSS™ is a  
multifunction product. Section 3.1 explains the  
corresponding settings for each function. Section 3.2  
describes the power management in detail.  
3.1 Overview of Configuration Menu  
There are eight main categories in configuration  
menu, Basic settings, Network settings, Firewall  
settings, VPN settings, System management,  
System reports, User management and NAS  
management. Each item has advanced configura-  
tions. See Figure 3.1.  
Figure 3.1  
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Power Management  
3.2 Power Management  
We divided the power management function into three parts. There are Power Down, Wake on LAN, and Hard  
Disk Standby.  
We describe each part below in detail.  
Power Down  
You can turn the power down in several ways:  
• Power Down by Web  
Please select System Management -> Administrator  
Settings. In Power Down field, select the  
Enable radio button and then click the Apply  
button. (Figure 3.2a)  
• Power Down by power button  
Please click the power button.  
• Prompt Power Down  
Please press the power button for at least  
4 seconds.  
Figure 3.2a  
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Power Management  
Wake On LAN (WOL)  
The WOL function allows remote users on the  
network to turn on the BOSS™. Please note that the  
power adapter is connected to the BOSS™ and  
plugged into a power outlet.  
Hard Disk Standby  
If the hard disk is idle for a while, it can enter Standby  
Mode to reduce the consumption of power. In the left  
menu, select NAS Management -> HD Initialization  
Wizard, in HD Power Management Setting, please  
select the time in Turn Off hard disk field (Figure  
3.2b). If you select ‘none’, the hard disk will not enter  
standby mode even it is always idled. If you select ‘5  
Mins’, the hard disk will enter the standby mode once  
it is idled more than five minutes. You could also refer  
the setting in Section 10.1.  
Figure 3.2b  
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Network Settings  
To Configure Your Network Settings  
When you select Network Settings in the left menu  
of the web page, five configuration options appear:  
DHCP Server, IP Alias, Multiple NAT, Route Settings  
and DDNS. Please refer to the corresponding  
section for these configurations.  
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Network Settings  
4.1 DHCP Server Settings  
In DHCP Server settings, we assign the range of  
the virtual IP addresses for the four LAN ports of  
BOSS™. All devices connected to the LAN ports of  
BOSS™ will be dynamically assigned the IP  
addresses within the range. You can either enable  
the DHCP server or disable it in this screen also.  
To Enable the DHCP Server  
If you do not have a DHCP server on your  
network,  
1. Select the Enable radio button. (This is already  
enabled by default).  
2. Enter a number in Lease time field.  
3. Enter the IP address range 1 as “192.168.2.2”  
and “192.168.2.250” (default).  
4. Enter the IP Address Range 2; otherwise enter  
“0” in each field.  
5. Enter the IP Address Range 3; otherwise enter  
“0” in each field.  
6. Enter the IP Address Range 4; otherwise enter  
“0” in each field.  
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Network Settings  
7. Click the Apply button.  
address to each device connected to the LAN  
port of BOSS™.  
When DHCP server is enabled, it will allow DHCP  
clients to obtain their network configuration from the  
unit. In the figure above, the IP address range of  
192.168.2.2 to 192.168.2.250 is dynamically assigned  
to individual DHCP clients. The DHCP client may be  
assigned an IP address like “192.168.2.XXX”. The IP  
address “192.168.2.1” cannot be assigned as it is not  
in the range and is also assigned to BOSS™ under  
Basic Settings. If you assign another network (e.g.  
172.16.2.XXX) to IP address ranges 2, 3, 4, please  
refer to section 4.2 for further IP Alias setting. When  
no other IP address ranges are assigned, a zero  
value should be filled in to indicate that no other IP  
addresses are available for assignment.  
1. Select Disable radio button  
2. Click the Apply button. Or  
1. Select Disable radio button.  
2. Assign a static IP address to each device  
connected to the LAN port.  
For example, you have four PCs, PC1, PC2, PC3  
and PC4 connected to the LAN port. You must  
assign a UNIQUE static IP address i.e.  
“192.168.2.34”, “192.168.2.25”, “192.168.2.18”,  
“192.168.2.108” to PC1, PC2, PC3 and PC4  
respectively. Notice the static IP addresses  
assigned are all in the same network with BOSS™.  
In Basic Settings, we set “192.168.2.1” as the  
private IP address of BOSS™. Therefore, the  
network it belongs to is “192.168.X.XXX”.  
To Disable the DHCP Server  
If you already have a DHCP server on your  
network, or you do not have DHCP server on your  
network, but you would like to assign a static IP  
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Network Settings  
4.2 IP Alias  
Note that the IP Alias 1, 172.16.2.1 is assigned to the  
BOSS™ and the network is “172.16.2.XXX”.  
In Basic Settings, we’ve set the private IP address of  
BOSS™ as “192.168.2.1”. We will assign the LAN  
ports of BOSS™ to the network of “192.168.X.XXX”.  
In DHCP server settings, we’ve set the IP addresses  
of the LAN as “192.168.2.XXX”. “192.168.X.XXX”  
includes “192.168.2.XXX”, and therefore is considered  
to be in the same network. There is no problem if the  
network interface contains only one IP address range,  
but if you want to assign other IP addresses like  
“192.168.2.X” to the LAN, then there is an issue.  
“192.168.2.X” and “172.16.2.XXX” are not in the same  
network. We need IP Aliasing to resolve this issue.  
For additional IP addresses of the internal network  
interface to be accepted, enter the other IP address  
in IP Alias 2 and IP Alias 3. Enter “0” in each field if  
none  
IP Alias allows one network interface to contain more  
than one network. It allows the additional network  
“172.16.2.XXX” to be recognized by the BOSS™.  
Please follow the steps to add another network:  
1. Enter “172.16.2.1” in IP Alias 1.  
2. Enter “255.255.255.0” in Netmask of IP Alias 1.  
3. Click the Apply button.  
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Network Settings  
4.3 Multiple NAT  
If you get several fixed IP addresses from your  
ISP and the ISP restricts the bandwidth for each  
fixed IP address, you have to prevent the network  
packets from always sending on the same IP  
address and the other IP address to sit idle.  
Multiple NAT solves this and allows you to  
increase the bandwidth. Multiple NAT allows you to  
dispatch your network packets evenly to these IP  
addresses provided by ISP.  
1. Enter the Internal IP Range 1, e.g.  
“192.168.2.1/24”. It means the network is  
“192.168.2.XXX”  
2. Enter the External IP Range 1, the IP address  
range you get from your ISP.  
3. Enter the Internal IP Range 2, e.g.  
“172.16.2.1/24”. It means the network is  
“172.16.2.XXX”.  
4. Enter the External IP Range 2, the IP address  
range you get from your ISP.  
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Network Settings  
4.4 Route Settings  
5. Or enter “0” in each field for non-setting  
multiple NAT.  
6. Click the Apply button.  
After you configure the Multiple NAT on the group of  
fixed IP addresses, it can increase the bandwidth. The  
Internal IP range you entered will be routed to the  
corresponding External IP range.  
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Network Settings  
The Route Settings page gives you a way to set  
the static route. You have to set the static route if  
you would like to route your packets to the  
specific network and the router of the destination  
network does not support RIP (Routing Informa-  
tion Protocol).  
In the figures, the destination network is “172.16.6.X”.  
And the packets will be route in or out of the destina-  
tion network through the gateway “192.168.2.249”.  
4.5 DDNS  
If the router supports RIP, it will automatically  
exchange routing information with BOSS™ and it  
is not necessary to set a static route. Please  
refer to the steps and figures to set a static route.  
1. Select Enable radio button in Routing Setup.  
2. Enter the network in Destination network  
column. (e.g. “172.16.6.0/24”)  
3. Enter the IP address of the gateway in  
Gateway column. (e.g. “192.168.2.249”)  
4. Enter the number in the Hop count column.  
The number means how many gateways you  
have to pass through.  
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Network Settings  
Dynamic DNS service allows you to assign a fixed machine name to a dynamic IP address. Dynamic DNS  
provides you with the ability to change the IP address of your domain name to point to your dynamically  
allocated IP address. This allows you to host your server on a changing IP address.  
Please follow the steps below to setup DDNS.  
1. Select Enable radio button in DDNS Client Service field.  
2. Select the DDNS service provider.  
3. Enter the User name. The user name you use to log in to DDNS service.  
4. Enter the password. The password you use to log in to DDNS service.  
5. Enter the Host name. The host name you register in DDNS service.  
6. Click the Apply button.  
Every time your computer comes online, you tell the DDNS server what your current address is. Other  
users, through DNS, will be sent to the right place.  
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Firewall Settings  
Setting up your Firewall  
5.1 Virtual Server Settings  
When you select the “Firewall Settings” item in the  
left menu of the web page, four configuration items  
appear, including: Virtual Server settings, URL Filter,  
IP Filter setup and Denial of Service. Please refer to  
the corresponding section for each of these items.  
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Firewall Settings  
The Virtual Server Service is a way to simulate mul-  
tiple servers on the intranet. You have several IP  
addresses within your LAN; however, internal IPs  
are not visible to others outside of your network.  
When a server is placed on a home or office inter-  
nal network, that need to be seen by others outside  
of the internal network, basic forwarding rules need  
to be established, allowing others to see each server  
behind the Firewall. To allow this, you will need to  
setup a Virtual Server for each server you wish to be  
seen on the Internet (by others outside your net-  
work). Doing so will allow users from the Internet  
access to the specified servers, also allowing you to  
give different IP addresses to each server on your  
network.  
1. Select “Virtual Server” from the FireWire Settings menu.  
2. Select the“Enable” radio button in the Virtual Server.  
3. Enter an IP Address that will be used for the  
selected virtual server. (i.e. 192.168.2.2)  
4. Select the virtual servers Protocol. Protocol is application  
specific; most servers will use TCP, however, using both  
will increase the chances of the correct settings being  
chosen. Now select the desired protocol; choose “both”  
if you are unsure.  
5. Now select which port your Virtual Server will use.  
(i.e. port 21)  
For example, the users accessing port 21 will be  
directed to “192.168.2.1”. “192.168.2.1” which could  
be an FTP server. Users accessing port 80 will be  
directed to “192.168.2.2”, an HTTP server on the  
network. For users outside your internal network,  
they will feel like many services are running on a  
single host. To set up your Firewall, please follow the  
steps on Page #12 to setup your Virtual Servers.  
6. Please repeat the steps above to establish more  
virtual servers.  
7. Click the Apply button, to activate your new settings.  
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Firewall Settings  
5.2 URL Filter Setup  
Please follow the steps to enable this feature:  
1. Select the Enable radio button in URL Filter.  
2. In Site 1, please enter the URL address you wish to  
block interal users from accessing.  
3.To block additional web addresses, repeat step 2 for  
adding new URLs to the site 2 ~ site 10 fields.  
4. Click “Apply” once complete.  
If you do not wish to restrict access to the intranet or  
Internet, please select the Disable radio button in the  
URL Filter.  
The URL Filter function is used to restrict internal users  
from accessing specific URL locations or web sites. If  
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Firewall Settings  
5.3 IP Filter Setup  
The IP filter function is similar to URL Filter. It provides  
further restrictions in access permission. URL Filter-  
ing only blocks port number 80 (HTTP) on servers  
outside of your own network. In IP filtering, you can  
assign a group of IPs to be restricted. You can block  
four individual ports or a range of ports at the same  
time, so the specific group of intranet hosts cannot  
connect to these ports.  
To block IPs using the IP filter, please follow the  
steps below.  
1. Select the “Enable” radio button in the IP Filter.  
2. Enter the IP address range in the format “x. x. x. x /  
x” (e.g. “172.168.1.0/24”, to restrict this IP group)  
3. Select the Protocol of the IP you wish to block. If  
you are unsure, select both.  
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Firewall Settings  
4. Enter the port number of the ports you wish to block 5.4 Denial of Service  
from the selected IP.  
It is highly recommended that the DoS Protection  
feature be enabled to prevent attacks on the  
network. However, if you allow someone to  
manage the router from outside, you should  
either disable Detect SYN Flood Attack or  
increase the TCP flow. Otherwise, the configura-  
tion web pages will not be sent smoothly  
There are four fields you can enter port numbers into,  
in any order or combination.  
5. To block more than 4 ports, enter a range of port  
numbers (if any) in the last field.  
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VPN Settings  
How to change your VPN settings  
When you select the VPN item in left menu of the web  
page, IPsec and PPTP configuration options will  
appear. Please refer to the corresponding sections for  
these configurations.  
VPN (Virtual Private Networking) provides for secure  
communication between two separate networks  
without using a dedicated leased line. In order to  
achieve this functionality, a secure tunnel must be built  
between the two sites for secure communication over  
the Internet. The BOSS™ supports the two most  
popular protocols, IPSec and PPTP.  
IPSec provides encryption and authentication  
services at the IP layer. Working at this level, IPSec  
can protect any traffic carried over IP unlike other  
encryption methods that only protect a particular  
higher-level protocol.  
PPTP (Point-to-Point Tunneling Protocol), is a PPP-  
specific protocol proposed by Microsoft. The BOSS™  
implements a PPTP server.The remote user can con-  
nect to the PPTP server and access a local host  
behind the PPTP server.  
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VPN Settings  
6.1 IPSec Settings  
4. The IPSec Tunnel List is empty by default. Please  
click the “NEW” button to establish a new tunnel.  
You will be taken to the IPSec Settings page.  
It includes the IPsec tunnel settings and Remote  
Host Settings. (Figure 6.1b )  
Sometimes there is a need to transfer commercial infor-  
mation from a branch office through the Internet.The infor-  
mation being transferred cannot be sent over the Internet  
without encryption. The best solution for most customers  
is to establish a secure tunnel between the company and  
branch office. IPsec implements this function through the  
use of a “pre-share key.” The pre-share key is known  
both in main office and branch locations. Please follow the  
steps below to build the tunnel:  
5. In the IPsec tunnel setting: Enter a Connection Name.  
(e.g. vpn1). The remote side must also enter the  
same connection name to identify the connection.  
6. Select the “yes” radio button in Start on boot field.  
This will establish the connection upon a system  
startup. Select the Disable radio button to a VPN.  
Please follow the steps below to build a VPN tunnel:  
Local Settings:  
7. Enter the Preshare key. The branch has to use the  
same Preshare key. See page 44 for more  
information on Preshare Keys.  
1. Select the “Enable” radio button in IP Security.  
(Figure 6.1a)  
2. Enter the Local ID. For identifying this host.  
3. Click the Apply button.  
8. Enter a number of hours you wish to have each  
VPN session open within the IPsec key  
Lifetime field.  
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VPN Settings  
9. In Remote Host Setting: If the remote computer has  
a fixed IP address (e.g. 10.0.0.9). Please select  
the Fixed IP radio button.  
Remote Settings:  
Please repeat the steps above to create the tunnel.  
Note in step 9, the Remote IP field, enter the fixed IP  
address of the main company and the correspond-  
ing Subnet and Netmask.  
10. Enter the remote computer’s IP address within the  
Remote IP field. (e.g. 10.0.0.9)  
Preshare Key:  
11. Enter the remote computer’s Subnet.  
(e.g. 172.17.0.0)  
The Preshare Key field is a secret key that is used to  
identify the communicating host during the phase 1  
IKE negotiation. It is also used idenfity the users,  
much like a password. Simply enter a string of text  
(i.e. isakmpkey) into the Preshare key field on both  
computers. Each computer will share the same  
preshare key. The IPSec Key Lifetime specifies how  
long the secret key will be exchanged. If zero value is  
given, it will pick up the default setting. For the Re-  
mote Host Setting, you can choose the remote type  
of communication for a fixed IP gateway or a dy-  
namic IP gateway.  
12. Enter the Remote Netmask of the remote  
computers. (e.g. 255.255.0.0)  
13. Now click the Apply button.  
14. Please check the IPsec Tunnel List. In the Action  
column, click the link up button to connect  
immediately, or click the remove button to  
remove the tunnel.  
The IPSec Tunnel List displays information for each  
tunnel that you build.  
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VPN Settings  
The Name field is the connection name; the Gate-  
way field is the IP address with which the remote  
and local computers will communicate; the Destina-  
tion Subnet field specifies the sub-network address  
with which computers will communicate; the Status  
field shows you whether the current link is estab-  
lished or not. If the current link is not established,  
you can click the Link Up button in the Action field to  
request the tunnel to be established. If you need to  
re-configure the setting, the Modify button will help  
you adjust your settings. When you no longer re-  
quire the tunnel, click the Remove button and the  
corresponding entry will be removed from the table.  
Figure 6.1a,b,c  
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VPN Settings  
6.2 PPTP Settings  
3. Enter the Client IP Range. The server will assign  
the IP to each client within the range.  
For most companies, the PPTP server creates a se-  
cure connection that a remote user can access a local  
computer within the company. The remote user has to  
run a PPTP client and connect to the PPTP server. The  
PPTP server has to validate the remote user as being in  
the User List in section 9.1. The server certifies the  
PPTP client with a username and password. After pass-  
ing the certification, the server will assign a private IP  
address to the client.The remote user will be treated like  
a member of the LAN and can access the local hosts  
inside the company.To run the PPTP server on the local  
side, please follow the steps below:  
4. Click the Apply button.  
Local Side:  
1. In PPTP Settings page: Select the Enable button in  
the PPTP Server field. (Figure 6.2a).  
2. Enter the private IP address of the server in the Server  
IP Address field.  
Figure 6.2a  
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User Management  
Manage Your Network Users  
The BOSS™ provides a client/server environment for  
users to share files over a network. File sharing works  
by authorizing the users or groups to access folders by  
their username and password. When we create a new  
shared folder, we must create a new user/group list  
from the current users/groups. When a user/group tries  
to access the folder, the system will check the list of  
valid users for the folder. If the user/group is included in  
the list, the user/group then has permission to access  
the folder.  
The BOSS™ provides a concise interface to manage all  
users and groups for folder access. When you select  
User Management from the left menu of the web page,  
two configuration items appear including User and Group  
settings. Please refer to the corresponding section for  
these configurations.  
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User Management  
7.1 User  
For file sharing to work, we have to allow users and/or  
groups.We create the user accounts here.The “admin”  
and “guest” accounts are in the system by default.  
Please follow these steps to create new users:  
1. Click the NEW button in User Management.  
(Figure 7.1a)  
2. Then the Add/Modify Users page shows up.  
3. Enter the Username. (e.g. peter)  
4. Enter the Password.  
5. Click the Apply button. Then you will be taken back  
to the User Management page where the user you  
just created will appear on the Users List.  
Figure 7.1a  
6. Modify or to delete users in the same way. Please  
click the corresponding buttons.  
7. Please follow the steps above to add more users.  
(e.g. Mary, Peter, Sophia, and Tom.)  
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User Management  
7.2 Group  
After creating the users, you can categorize the users  
into different groups.  
members List. Now Mary belongs to the Teacher  
group.  
5. Click the Apply button. You will be taken back  
In the following example, we will assign Mary to the  
teacher group and Tom and Sophia to the student group.  
The group management interface is similar to user man-  
agement. The “everyone” group is there by default. To  
create new groups, please follow these steps:  
to the Group page.  
6. To create another group, please repeat the steps  
above. (e.g. We created a “student” group and  
chose “Tom” and “Sophia” to be the members of  
the group)  
1. Click the NEW button in Groups Management.  
7. The group you created is now in the Groups List.  
2. Then the Add/Modify Groups page shows up. Enter  
the group name. (ex. Teacher.)  
3. To include more users in this group (e.g. Teacher),  
please select the user in the System Users List  
(e.g. Mary.)  
4. Then click the left arrow button to add the user to the  
Group Members List and vice versa. (e.g. “Mary”  
in System Users List will be moved to Group  
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User Management  
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NAS Management  
Setting Up Your BOSS™  
8.1 HD Initialization Wizard  
The first time you use the NAS feature, you must ini-  
tialize the hard disk. The NAS provides an easy way to  
initialize the hard disk via the wizard. Follow the wizard  
in order to properly setup the drive. Select the HD  
Initialization option and refer to the steps below:  
When you select the NAS Management item from the  
left menu of the web page, three configuration items  
appear including; HD Initialization Wizard, Advanced  
and File Sharing. Please refer to the corresponding  
section for the configuration details.  
1. Select the Enable radio button and click the Apply  
button in S.M.A.R.T. field.  
2. Within the HD Power Management Setting, you  
have the ability to select the duration of time before  
the drive is set to an idle status. This will help  
preserve power and increase the drives longevity.  
Please select an idle time now.  
3. In Hard Disk Status, click the Initialize button in the  
Action column following the hard drive description.  
4. A warning window shows up. Please click the OK  
button (Figure 8.1b).  
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NAS Management  
5. The Step 1 page should now appear. To set the  
information for file sharing, please enter the  
workgroup name (make sure this matches the  
workgroup on your network), the computer descrip-  
tion and share folder name. You can create more  
share folders after the initialization process.  
error message. You can ignore and return to the  
main wizard screen to see the current percentage.  
It will not update unless you refresh your browser.  
When the formatting is finished, it shows “Initializa-  
tion – Complete.”  
10.  
11.  
6.  
Click the Next button to continue HD initialization.  
(Click the Cancel button to leave the HD initialization  
process.)  
In NAS Management -> File Sharing, the shared  
folder you created above should now appear on  
the Share Name List.  
7. The Step 2 page should now appear. In this page we  
set which user(s) or group(s) can access the shared  
folder. Please refer Chapter 9 to establish the users  
and groups.  
The HD status should display the hard drive infor-  
mation. It includes the model name, serial number,  
size, S.M.A.R.T, status of the HD and the Initialize  
button. The S.M.A.R.T. field is disabled by default  
and the message in the S.M.A.R.T. column is “Dis-  
able.You can enable the S.M.A.R.T function if your  
drive supports this. It will report to the system when  
the HD is broken. The message in the S.M.A.R.T  
column will change to “Pass” ( Figure 8.1a).  
To modify and/or create more share folders, please  
refer to section 8.3.  
8.  
In the Selection field, select the Users radio button  
to share the folder by users or select the Groups  
radio button to share by groups.  
Click the Next button. At this point, the system starts  
to initialize the hard disk. A percentage bar shows  
the progress. Note: Users without Java will get an  
9.  
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NAS Management  
8.2 Advanced  
In NAS Management -> Advanced settings, there are  
three protocols for different OS platforms. By default, all  
protocols are enabled, but for security reasons users  
may want to disable specific protocols.  
• For MS-Windows Users  
Please follow the steps below:  
1. In MS-Windows File Sharing field: please select  
the Enable radio button.  
Figure 8.1a  
Figure 8.1b  
2. Enter the Workgroup Name and Computer  
Description.  
3. Click the Apply button (Figure 8.2a).  
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NAS Management  
3. Click the Apply button.  
• For Unix-like Platform Users  
Please follow the steps below:  
1. In Network File System field, please select the  
“Enable” radio button.  
2. Click the Apply button.  
3. Click the New button in NFS Mapping List.  
4. A NFS Mapping page will show up.  
5. Enter the Remote UID.  
6. Enter the Remote IP.  
• For Mac Users  
7. Select the Mapping User.  
Please follow the steps below:  
8. Click the Apply button. ( Or click the Cancel  
1. In Apple File Sharing field, please select the  
button for none)  
Enable radio button.  
2. Enter the Name in Apple Zone field.  
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NAS Management  
You will go back to the Advanced Setting page. Please 8.3 File Sharing  
check the NFS Mapping List in NFS Setting section. The  
mapping rule you created is in the list.  
For file sharing, you must create users and groups  
first. If already complete, it is time to create the share  
folder and assign users/groups. To assign the users/  
groups to a folder, please follow the steps below:  
• FTP Setting  
Please select the “Enable” radio button in FTP Server  
field and click the Apply button.  
To enable the FTP server, you also have to enable  
the file sharing and create the user’s account and  
password.  
The folder created after the HD initialization should  
be on the Share Name List.  
1.  
2.  
Click the “NEW” button.  
The Files Access Control page should now appear.  
3. Enter the folder name in the Sharing Name field.  
(e.g. party) The sharing name is the name of the  
folder you would share over the network.  
4. Select one of the radio buttons in the Selection field.  
(e.g. select the “Users” radio button) Select the  
“Users” radio button if you are allowing access to  
the folder based on users. Select the Groups radio  
button if you are allowing access to the folder based  
on groups.  
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NAS Management  
5. In the Method field, select the “Write” method if you work by the hostname that is set under Basic settings.  
are allowing the user/group to read and write to the Once you select the name in the Network Neighbor-  
folder. Select the “Read” method if you only want user/ hood, an authentication window will appear.  
groups to read the folder.  
Select the user in “Denying Users List”, then click the  
“left arrow.” button to add the user to the “Allowing  
Users List” and vice versa.  
6.  
Click the Apply button. You will be taken back to the  
File Sharing page.  
7.  
8.  
Check to see that the folder you created appears on  
the Share Names List.  
There should now be “Add”, “Remove”, and “Modify”  
buttons. They are used to create, delete, or to modify  
the shared folders in the Share Names List.  
9.  
After setting up file sharing, you can access the files  
and folders in the NAS through the Network Neigh-  
borhood.You can also search for the NAS in the net-  
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NAS Management  
Please enter the user name and password that was  
created in section 9.1.  
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System Management  
Instruction to BOSS™ Management  
9.1 System Management Administrator Settings  
When you select the System Management item in the  
left menu, four configuration items appear including;  
Administrator Settings, Event Report Settings,  
Firmware Update, Time Settings and SNMP. Please  
refer to the corresponding section for these configura-  
tion details.  
In Administrator Settings, you will find the basic  
administrator functions. The settings are easily  
modified and managed by the administrator. They are  
described on the next page:  
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System Management  
1. New Password: The administrator can change the administrator password here. Please enter the new  
password you would like to change to. Note that you must fill the new password in both Password change  
and Password confirmation fields. If both fields are not the same, the page will not be submitted.  
2. FTP Server: Please select the Enable radio button to establish the FTP server, or select the disable radio  
button to turn off the FTP feature.  
3. Confirm New Password: Please enter the new password again.  
4.  
External Admin.: This feature allows administrators to access the web based configuration menu from the  
Internet. The default setting for this feature is disabled for security reasons.  
5.  
6.  
External Admin. Port: Defines a port for the remote administrator to connect to.  
Restart device: This function reboots the Network Server Appliance. Select the Enable radio button to  
restart BOSS™. The default setting of the function is disabled.  
7.  
8.  
9.  
Clear event log: This function is used to clean the system history that is listed in Event Report (section 8.2).  
If you choose the No radio button, the event record never clears, even when you reboot the system.  
Clear DHCP lease:This function is used to clean the DHCP Lease record listed in section 8.4. Please choose  
the Yes radio button to clean the DHCP lease report.  
Restore Factory default: To recover the factory settings, please choose the Yes radio button and the factory  
defaults will be loaded. Click the Apply button.  
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System Management  
9.2 Event Report Settings  
The Event Report Setting is used to send the admin-  
istrator an e-mail alert once an event occurs on the  
system. If you select the Disable radio button in Alarm  
Mail, the system will not send an alarm to anyone. To  
enable the function, please follow the steps:  
1. Select Enable radio button in Alarm Mail.  
2. Enter the IP Address or Domain Name of the Mail  
Server. (e.g. 111.22.33.4 or mail.your.net)  
3. Enter the e-mail address (e.g. [email protected])  
that you want the system to send e-mail to if an event  
occurs.  
4. Select “Normal” or “Warning” in Alert Level to indicate  
when to send the e-mail. If you select “normal,”  
events with a normal level will induce the system to  
send e-mail to the administrator’s e-mail.  
5. Click the Apply button.  
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System Management  
9.3 Firmware Update  
1. The current firmware version is shown as 1.06.  
2. In Firmware Update, click the Browse button. A  
window (see Figure 9.3a) should pop-up. Please  
select the image file you have downloaded. After  
you confirm your selection, click the open button.  
3. The image will be uploaded to the Network Server  
Appliance It performs some checks on whether  
the image is valid. If the image is wrong, it will not  
be updated.  
Note: Do NOT shutdown the unit or remove the power  
source during a firmware update.  
In Firmware Update, the current firmware version is  
shown.You can select a new firmware image to update  
the unit. If you would like to upgrade your firmware, you  
should download the image for the current model and  
save the image on your local drive. If the image is al-  
ready on your drive, please follow these steps:  
Figure 9.3a  
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System Management  
9.4 Time Settings  
In Time Settings, you can adjust the system time. The  
fields in Time Settings are described below:  
1. YY/MM/DD format. Please enter the year in the first  
field then select the month and date.  
2. HH:MM:SS format. Please enter the hour, minutes  
and seconds respectively.  
3. Click the Apply button.  
Once the system time is set, the system will record the  
proper time for system events in the log.  
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System Management  
9.5 SNMP  
1. Select the Enable radio button in the SNMP  
Agent field.  
2. Enter the Community Name. Note that the agent side  
and the client side must use the same community name.  
3. Enter the contact information in System Contact field.  
For example, the phone number or the email account  
of the administrator.  
4. Enter the location of the unit the System Location field.  
Click the Apply button.  
The SNMP agent allows users with SNMP client ap-  
plications to conveniently inspect the network status  
of NSA. Please follow the steps below to setup the  
SNMP agent.  
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System Reports  
Generating System Reports  
10.1 System Information  
When you select System Reports in the left menu of  
the web page, four configuration items appear includ-  
ing; System Information, System Log, URL Log, and  
DHCP Lease Report. Please refer to the correspond-  
ing section for these configuration items.  
The System Information displays some useful infor-  
mation about the system. It shows the firmware version,  
the system up time and the internal and external net-  
work connections. The BOSS™ has one WAN port and  
four LAN ports. The WAN port belongs to the external  
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System Reports  
network interface and the LAN port belongs to the internal network interface. They are described as below:  
• Firmware Version: 1.06  
• The system up time  
• IP Address: the IP Address is shown as your current setting. In Chapter 2, section 2.4, the Basic setting, we  
already configure the external interface in one of the three ways, ADSL/PPPoE, DHCP client and Fixed IP  
address. In Chapter 4, section 4.1, DHCP Server, we assigned the IP address range to the internal network  
interface.  
• Hardware Address: Ethernet hardware address  
• Netmask: corresponding to the network.  
• Max. Transfer Unit: maximum bytes of a packet.  
• Tx/Err Packets: e.g. 309/0, means you sent 309 packets and there are “0” packets with errors.  
• Rx/Err Packets: e.g. 3573/2, it means you received 3573 packets and there are 2 error packets.  
• Link Status: Shows the current transfer speed. e.g. 100Mbps, full duplex.  
• The refresh button: Click the refresh button to see if anything has been updated.  
If your external connection is not set to a fixed IP address, you can check whether the Network Server  
Appliance has obtained an IP address after booting. If there is no external IP address, you should check your  
network connection or environment settings.  
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System Reports  
10.2 System Log  
10.3 URL Log  
The System Log function reports the system history. It  
shows the time that the event occurred, the event  
level and a description of the event in the Message  
column. If there is an error, the event report will help  
determine where and/or what the error is. You can  
clear the records under the Administrator Settings.  
Please refer to Section 9.1, Clean Event Log.  
The URL Log function records the recent connections  
for each client. If you would like to view what the user is  
browsing, you can click the corresponding Destina-  
tion URL in the right most column.  
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System Reports  
10.4 DHCP Lease Report  
The DHCP Lease Report function reports all leased IP  
provided by DHCP server. From this page, you can find  
out which host was assigned to which IP address. You  
can clear all the records through administrator settings.  
Please refer to the Section 9.1, Clean DHCP Lease.  
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Care & Handling  
Your IOGEAR® BOSS™ is a high performance Network Server Appliance. The head that reads the  
information on the installed Hard Drive is a fragile piece of technology. Therefore, care must be taken not  
to bump the BOSS™ while it is operating. Care must also be taken not to bump the BOSS™ excessively  
when the drive is turned off.  
To insure maximum reliability of the BOSS™, please follow the guidelines listed below:  
• DO NOT block the air circulation around the vents of the BOSS™.  
• DO NOT move or bump the BOSS™ while it is operating.  
• Keep all cables out of aisles and off desktops where they can be hooked and pulled.  
• Keep the BOSS™ firmly secured in the shipping container when shipping the drive.  
• Keep the environment around the drive clean and free of excessive dust and chemicals.  
• Use a damp cloth to clean the BOSS™. NEVER put cleansers directly on the BOSS™ case.  
• Use surge protectors with the BOSS™.  
• DO NOT expose the BOSS™ to extreme temperatures.  
• DO NOT expose the BOSS™ to direct sun light for extended periods of time.  
• DO NOT get the BOSS™ wet.  
• DO NOT place the BOSS™ in an area with an excessive amount of dirt.  
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TroubleShooting  
BasicTroubleShooting  
BOSS™  
• Make sure you have Critical Updates from the Microsoft® Website at http://windowsupdate.microsoft.com;  
then, click on “Product Updates,select the latest Critical Update package for your Windows® OS, and  
then click “Download.”  
• Make sure the drive is turned on before you start-up your computer.  
• Make your new BOSS™ the only device hooked into the Network.  
• Do not use a hub or repeater in connecting your drive to the computer.  
• Use the cable that was shipped with your BOSS™.  
• Check all cable connections.  
• Use other IOGEAR® cables if you have any extra.  
Other Issues  
At the very least, make sure your computer has all available updates provided by the manufacture of  
Upgrade your CPU firmware to the latest revision. Please read all text on the download pages to  
determine which firmware update is appropriate for your computer.  
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TroubleShooting  
Notes:  
All URLs are subject to change. If the URLs listed in this manual are no longer valid, you can find the  
Seagate Trouble Shooting Tip  
Set up the jumper on the Seagate drive to the SLAVE position.  
Contacting IOGEAR® Service Support  
If you are still experiencing problems using your BOSS™ Drive, please follow the directions on pg. 73 on  
how to contact IOGEAR®’s Service Support department for your technical support needs.  
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Technical Support  
To help IOGEAR® customers obtain the highest level of performance from their BOSS™, IOGEAR®’s  
Service Support team is available to answer your technical questions. Do not hesitate to call if you are  
having trouble getting your drive to work correctly. Service Support can be reached at IOGEAR® from  
8am to 5pm Pacific Standard Time, Monday through Friday or at the following address:  
23 Hubble Drive  
Irvine, CA 92618  
Please be ready to give a brief description of the problem, and what you were doing when the problem  
occurred, before calling Service Support. The Service Support representative will be able to serve you  
much quicker if you are prepared to answer the following questions listed below.  
1) What version of OS are you using?  
2) What type of computer are you using?  
3) Can the problem be reproduced? If so, what are the steps necessary to reproduce the problem?  
4) When does the problem occur?  
5) What have you already tried to get the problem resolved?  
6) What is the purchase date and serial number of the drive?  
7) Are you on a network? If so, what type of network is it?  
8) Were any messages displayed on the screen when the error occurred? If so, what was the exact  
wording of the message?  
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Appendix  
Default Setting Table  
Configuration Item  
Default Settings  
<empty>  
Administrator Username  
Administrator Password  
Internal IP address  
admin  
192.168.2.1  
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Appendix  
Power Button  
Description of LEDs Status  
Meaning  
Power  
On  
Power On  
Off  
Power Off  
Heart-Beat  
Solid/Off  
Flashing  
On  
System is not working  
System is working  
Link up  
WAN/LAN  
Link/Activity  
Off  
Link down  
Flash  
The interface is transmitting/receiving packets  
The network link is 100 Mbps  
WAN/LAN  
On  
10/100 Mbps  
Throughput  
Off  
The network link is 10 Mbps  
No LED on  
1 LED on  
2 LEDs on  
3 LEDs on  
4 LEDs on  
Current transfer rate is < 10KB/s  
Current transfer rate is > 10KB/s  
Current transfer rate is >50KB/s  
Current transfer rate is >100KB/s  
Current transfer rate is >500KB/s  
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Specifications  
Product Specifications  
Function  
Specification  
Power Consumption  
Input Voltage  
Power Adapter  
12V 3.0A  
5 RJ/45 Ports  
Connector Type  
3.5" ATA 133 or equivalent  
32~158°F (0~70°C)  
68~122°F (20~50°C)  
20~80% RH, (Non Condensing)  
Supported Internal Drives  
Storage Temperature  
Operating Temperature  
Operating Humidity  
Dimensions  
10.5 in. (26.67 cm) x 2.5 in.  
(6.35 cm) x 6.25 in. (15.9 cm)  
Case  
Aluminum/Plastic  
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Radio & TV Interference Statement  
WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not installed  
and used in accordance with the instruction manual, may cause interference to radio communications. This  
equipment has been tested and found to comply with the limits for a Class B computing device pursuant to  
Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such  
interference when operated in a commercial environment. Operation of this equipment in a residential area is  
likely to cause interference, in which case the user at his own expense will be required to take whatever  
measures may be required to correct the interference.  
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Limited Warranty  
IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCI-  
DENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK,  
OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.  
The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to  
the contents or use of this documentation, and especially disclaims its quality, performance, merchantabil-  
ity, or fitness for any particular purpose.  
The direct vendor also reserves the right to revise or update the device or documentation without  
obligation to notify any individual or entity of such revisions, or updates. For further inquiries please  
contact your direct vendor.  
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®
Contact info.  
23 Hubble  
Irvine, CA 92618  
(P) 949.453.8782  
(F) 949.453.8785  
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