GE General Electric Air Conditioner AMH12 User Manual
GE Appliances  
Room  
Air  
Conditioners  
Owner’s Manual &  
Installation Instructions  
AMH10  
AMH12  
Pub. No. 49-7371 F561535 CG 10-97  
IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
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WARNING!  
For your safety, the information in this manual must be followed to minimize the risk of fire, electric shock  
or personal injury.  
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SAFETY PRECAUTIONS  
■ This air conditioner must be properly  
installed in accordance with the Installation  
Instructions before it is used.  
■ Turn the mode control to OFF and unplug  
your air conditioner before making any  
repairs.  
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■ Repair or replace immediately all electric  
service cords that have become frayed or  
otherwise damaged.  
NOTE: We strongly recommend that any  
servicing be performed by a qualified  
individual.  
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USE OF EXTENSION CORDS  
The use of an extension cord is not  
recommended. However, if an extension cord  
is required to reach the nearest wall receptacle,  
use only a UL-listed, 3-wire, grounded, 14  
gauge, 15A, 125V appliance extension cord.  
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USE OF ADAPTER PLUGS  
Because most 2-prong outlets are not  
grounded, we strongly advise against using an  
adapter plug. However, a temporary  
For Proper Grounding:  
■ Screw the adapter to the outlet, using the  
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outlet cover screw.  
connection may be made where local codes  
permit and if the 2-prong wall outlet is properly ■ Ground the outlet through the house wiring.  
grounded. UL-listed adapters are available at  
When disconnecting the power cord from the  
most hardware stores.  
adapter, hold the adapter close to the outlet  
while pulling the plug out. If this is not done,  
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When you plug the adapter in, make sure the  
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larger prong goes into the larger slot to provide the grounding connector is likely to break with  
the proper polarity for the power cord.  
repeated use.  
If the grounding connector breaks, DO NOT USE  
the air conditioner until a proper ground has  
again been made.  
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Read and follow this Safety Information carefully.  
SAVE THESE INSTRUCTIONS  
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About the controls on the air conditioner.  
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OFF  
5
6
LOW  
FAN  
LOW  
COOL  
4
7
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HIGH  
FAN  
MED  
COOL  
8
3
2
9
HIGH  
COOL  
1
10  
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ENERGY  
SAVER  
MODE CONTROL  
TEMP CONTROL  
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Controls  
Mode Control  
Temp Control  
HIGH COOL, MED COOL and LOW COOL provide  
The temp control is used to maintain the  
room temperature. The compressor will cycle  
on and off to keep the room at the same level  
of comfort. When you turn the knob to a  
higher number the indoor air will become  
cooler. Turn the knob to a lower number and  
the indoor air will become warmer.  
cooling with different fan speeds.  
LOW FAN or HIGH FAN provides air circulation  
and filtering without cooling.  
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ENERGY SAVER is recommended for cost  
savings. The fan and compressor stop  
together when the room temperature reaches  
the thermostat setting. It will turn on again as  
the room temperature rises.  
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NOTE: If you move the switch from a cool setting to OFF or to  
a fan setting, wait at least 3 minutes before switching back to  
a cool setting.  
Cooling Descriptions  
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For Normal Cooling—Select HIGH COOL or MED  
COOL with the temp control at 5 or 6.  
For Maximum Cooling—Select HIGH COOL with the  
temp control at 10.  
For Quieter & Nighttime Cooling—Select LOW COOL  
with the temp control at 3 or 4.  
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Additional controls and important information.  
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Exhaust Control  
The exhaust control is located below the air  
direction louvers.  
When set at CLOSE, only the air inside the room will  
be circulated and conditioned. When set at OPEN,  
some inside air is exhausted outside.  
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Air Direction  
To change the air direction, adjust the louvers up or  
down or left and right.  
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Care and cleaning of the air conditioner.  
Grille and Case  
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Turn the air conditioner off and remove the plug To clean, use water and a mild detergent. Do not  
from the wall outlet before cleaning.  
use bleach or abrasives.  
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Outdoor Coils  
The coils on the outdoor side of the air conditioner  
should be checked regularly. If they are clogged  
with dirt or soot they may be professionally steam  
cleaned, a service available through your GE  
service outlet.  
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Air Filter  
The air filter behind the front grille should be  
checked and cleaned at least every 30 days or more  
often if necessary.  
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To remove:  
Pull the tab at the top or the bottom of the filter and  
lift up.  
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Clean the filter with warm, soapy water. Rinse and  
let the filter dry before replacing it.  
CAUTION: DO NOT operate the air conditioner without a  
filter because dirt and lint will clog it and reduce performance.  
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Preparing to install the air conditioner.  
Read these instructions completely and carefully.  
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Before You Begin  
NOTE TO INSTALLER: Leave these instructions with  
CAUTION:  
the air conditioner after installation is completed.  
Do not, under any circumstances, cut or  
remove the third (ground) prong from the  
power cord.  
NOTE TO CONSUMER: Keep this Owner’s Manual  
and Installation Instructions for future use.  
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Do not change the plug on the power cord  
of this air conditioner.  
IMPORTANT NOTES:  
For personal safety, this air conditioner must be  
properly grounded.  
Aluminum house wiring may present  
special problems—consult a qualified  
electrician.  
It is important to have the wall outlet and circuit  
checked by a qualified electrician if there is any  
doubt as to whether a proper ground exists.  
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Follow National Electric Codes (NEC) and/or local  
codes and ordinances.  
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Electrical Requirements  
This model requires a 115/120-volt a.c.,  
60 Hz grounded outlet protected with  
a 15-amp time delay fuse or circuit breaker.  
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The 3-prong grounding plug minimizes the  
possibility of electric shock hazard. If the wall outlet  
you plan to use is only a 2-prong outlet, it is your  
responsibility to have it replaced with a properly  
grounded 3-prong wall outlet.  
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Tools You Will Need  
■ Phillips-head screwdriver  
■ Ruler or tape measure  
■ Scissors or knife  
■ Pencil  
■ Level  
■ Drill  
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Window Installation Instructions  
Parts Included  
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Foam top  
window  
gasket  
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Left  
accordion  
panel  
Window locking  
bracket  
Top mounting rail  
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Window  
sash sealing  
ribbon  
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Panel  
retainer  
Right  
accordion  
panel  
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Panel  
retainer  
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Package of  
putty  
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Type B (5)  
Type A (5)    
Type C (4)    
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Read completely, then follow step-by-step.  
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Window Requirements  
■These instructions are for a standard double-  
hung window. You will need to modify them for  
other types of windows.  
1
2
3
■The air conditioner can be installed without the  
accordion panels if needed to fit in a narrow  
window. See the window opening dimensions to  
the right.  
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16² min.  
13  
16  
25 ¤ ² to 42²  
■All supporting parts must be secured to firm  
wood, masonry or metal.  
(With accordion panels)  
■The electrical outlet must be within reach of the  
power cord.  
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1
16  
22 ¤ ² min.  
(Without accordion panels)  
Window opening dimensions are for a standard double-hung  
window.  
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Storm Window Requirements  
A storm window frame will not allow the air  
conditioner to tilt towards the outside and will keep  
it from draining properly. To adjust for this, attach a  
piece of wood to the stool.  
WOOD PIECES:  
WIDTH: 2²  
LENGTH: Long enough to fit inside the window  
frame.  
Wood  
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1/2² higher  
than frame  
THICKNESS: To determine the thickness, place a  
piece of wood on the stool to make it 1/2² higher  
than the top of the storm window frame.  
Stool  
Storm window  
frame  
Attach securely with nails or screws provided by  
the installer.  
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Front Grille  
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To remove the front grille:  
Remove the shipping tape (if present). Remove  
the knobs from the control panel.  
A
Remove the 2 screws that hold the grille in  
place. If this is the first time the grille is being  
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B
removed, the screws will not be in place. They  
are packed in a separate plastic bag.  
Remove the  
2 screws.  
At the bottom right side of the grille, press  
inward on the case near the power cord. Pull  
C
outward to the right on the grille until the tab  
releases.  
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On the bottom left side, push inward on the  
D
case and pull outward to the left to release the  
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tab. Pull the grille toward you and lift up.  
Window Installation Instructions  
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Remove the Air Conditioner From the Case.  
Remove the 2 shipping screws from the back of  
Slide the air conditioner from the case by  
pulling on the air conditioner’s grip.  
4
A
C
the case.  
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Remove the locking bracket and grounding  
screw. Keep these for later use.  
B
Remove the  
2 screws  
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Locking  
screw  
Pull unit  
out here  
Grounding  
screw  
Locking  
bracket  
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Prepare the Case  
Install the top mounting rail onto the top of the case  
5
with 3 type B screws. Install the screws from the  
inside of the case.  
Top  
mounting  
rail  
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Type B screws  
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Install the Panels  
Slide the left and right accordion panels into  
Insert a panel retainer in the first fold of each  
panel and attach them to the case with 2 type  
C screws on each side.  
6
7
A
B
the top mounting rail.  
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Top mounting rail  
Type C screws  
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Panel retainer  
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Panel retainer  
Type C screws  
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Install the Case in the Window  
Cut the window sash sealing ribbon to the  
Extend the left and right accordion panels to  
the vertical window sashes and attach with 2  
type A screws.  
A
D
E
window width and stick the adhesive side to the  
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bottom of the sash.  
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Measure and mark the centerline on the  
window sill.  
Attach the top mounting rail into the window  
sash with 2 type B screws. Secure the case to the  
window stool with 2 type A screws.  
B
Sealing ribbon  
Type A screw  
Type A screw  
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Type B  
screws  
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Type A screws  
Mark centerline  
NOTE: Drill pilot holes before attaching the screws.  
Install the case into the opening and center on  
the line marked. Lower the window behind the  
top mounting rail. The case should be installed  
level or with a slight tilt toward the outside.  
C
Seal small openings around the case with the  
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putty provided.  
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Window Installation Instructions  
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Install the Window Locking Bracket and the Foam Top Window Gasket  
Attach the window locking bracket with a  
type A screw.  
Cut the foam top window gasket to the window  
width.  
A
B
C
8
9
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Stuff the foam between the glass and the  
window to prevent air and insects from getting  
into the room.  
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Install the Air Conditioner in the Case  
Slide the air conditioner into the case. Do not  
push on the controls or the finned coils. Make  
sure the air conditioner is firmly seated toward  
the rear of the case.  
Reinstall the grounding screw removed earlier.  
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A
C
Reinstall the locking bracket and screw  
removed earlier.  
B
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Depending on the location of the AC outlet,  
route the cord to either the left or the right side  
of the air conditioner. Replace the front grille  
by pushing it in at the bottom until it snaps into  
place. Replace the 2 screws and the control  
knobs.  
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D
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Through-the-Wall Installation  
Read completely, then follow step-by-step.  
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Prepare and Install the Case in the Wall  
Remove the air conditioner from the case.  
A
1
For specific instructions, refer to the Window  
Installation Instructions.  
Make certain a wall receptacle is available close  
B
to the hole location or make arrangements to  
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install a receptacle.  
Place the case in the wall opening and secure  
with 12 1² long #10 wood screws.  
C
NOTES:  
■ Drill pilot holes, if necessary, for proper  
installation. If the frame is oversized, use shims to  
prevent case distortion.  
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■ Make sure the air louvers are not blocked by  
the wall.  
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Finish the Wall Opening  
Caulk all four sides on the outdoor side of the case to prevent moisture from getting through to the  
2
interior wall. Use of flashing (drip rail) will further prevent water from dripping inside the wall and down  
the outside of the building.  
Plaster  
line  
Brick veneer  
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Lintel angle  
(if required)  
Trim  
molding  
(if desired)  
Caulking  
(on all  
4 sides  
on the  
outside  
of the  
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Roomside  
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case)  
Flashing  
(Drip rail)  
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Caulking  
(above &  
below the  
flashing)  
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1/4² min. extension  
inside the wall from  
the trim moulding  
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Before you call for service…  
Troubleshooting Tips  
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Save time and money! Review the chart below first and  
you may not need to call for service.  
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Problem  
Possible Causes  
What To Do  
Air conditioner  
does not start  
The air conditioner  
is unplugged.  
• Make sure the air conditioner plug is pushed  
completely into the outlet.  
The fuse is blown/circuit  
breaker is tripped.  
• Check the house fuse/circuit breaker box and replace  
the fuse or reset the breaker.  
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Power failure.  
• If power failure occurs, turn the mode control to OFF.  
When power is restored, wait 3 minutes to restart the  
air conditioner to prevent tripping of the compressor  
overload.  
Air conditioner does  
not cool as it should  
Airflow is restricted.  
• Make sure there are no curtains, blinds or furniture  
blocking the front of the air conditioner.  
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The temp control may  
not be set high enough.  
• Turn the knob to a higher number. The highest setting  
provides maximum cooling.  
The air filter is dirty.  
• Clean the filter at least every 30 days.  
See the Operating Instructions section.  
The room may have been hot.  
Cold air is escaping.  
• When the air conditioner is first turned on you need to  
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allow time for the room to cool down.  
• Check for open furnace floor registers and cold  
air returns.  
• Set the air conditioner’s vent to the closed position.  
• See freezing up below.  
Cooling coils have iced up.  
Air conditioner  
freezing up  
Ice blocks the air flow  
and stops the air conditioner  
from cooling the room.  
• Set the mode control at HIGH FAN or HIGH COOL  
with the temp at 1 or 2.  
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Normal Operating Sounds  
■ You may hear a pinging noise caused by water  
being picked up and thrown against the  
■ Water will collect in the base pan during  
high humidity or on rainy days. The water  
condenser on rainy days or when the humidity is  
high. This design feature helps remove moisture  
and improve efficiency.  
may overflow and drip from the outdoor side  
of the unit.  
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■ The fan may run even when the compressor  
■ You may hear the thermostat click when the  
is not.  
compressor cycles on and off.  
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Air Conditioner Warranty  
All warranty service provided by our Factory Service Centers,  
or an authorized Customer Care® technician. For service,  
call 800-GE-CARES.  
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For The Period Of:  
GE Will Replace, At No Charge To You:  
One Year  
From the date of the  
original purchase  
Any part of the air conditioner which fails due to a defect in materials or workmanship.  
During this full one-year warranty, GE will also provide, free of charge, all labor  
and in-home service to replace the defective part.  
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Five Years  
From the date of the  
original purchase  
Any part of the sealed refrigerating system (the compressor, condenser, evaporator  
and all connecting tubing) which fails due to a defect in materials or workmanship.  
During this five-year warranty, GE will also provide, free of charge, all labor and  
in-home service to replace the defective part.  
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What GE Will Not Cover:  
■Service trips to your home to teach you how to use the  
product.  
■Replacement of house fuses or resetting of circuit  
breakers.  
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■Improper installation. If you have an installation problem, ■Failure due to corrosion on models not corrosion-  
or if the air conditioner is of improper cooling capacity  
for the intended use, contact your dealer or installer. You  
are responsible for providing adequate electrical  
connecting facilities.  
protected.  
■Damage to the product caused by improper power supply  
voltage, accident, fire, floods or acts of God.  
■Incidental or consequential damage to personal property  
caused by possible defects with this air conditioner.  
■Failure of the product resulting from modifications to the  
product or due to unreasonable use including failure to  
provide reasonable and necessary maintenance.  
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■In commercial locations labor necessary to move the unit  
to a location where it is accessible for service by an  
individual technician.  
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This warranty is extended to the original purchaser and any succeeding owner for products purchased for home  
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
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Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives  
you specific legal rights, and you may also have other rights which vary from state to state. To know what your  
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.  
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Warrantor: General Electric Company. Louisville, KY 40225  
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Service Telephone Numbers.  
GE Answer Center® 800.626.2000  
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The GE Answer Center® is open 24 hours a day, 7 days a week.  
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In-Home Repair Service 800-GE-CARES (800-432-2737)  
Expert GE repair service is only a phone call away.  
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Special Needs Service 800.626.2000  
800-TDD-GEAC (800-833-4322)  
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons  
with limited mobility.  
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Service Contracts 800-626-2224  
Purchase a GE service contract while your warranty is still in effect and you’ll receive a  
substantial discount. GE Consumer Service will still be there after your warranty expires.  
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Parts and Accessories 800-626-2002  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their homes (VISA, MasterCard and Discover cards are accepted).  
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Instructions contained in this manual cover procedures to be performed by any user. Other servicing  
generally should be referred to qualified service personnel. Caution must be exercised, since  
improper servicing may cause unsafe operation.  
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Service Satisfaction  
If you are not satisfied with the service you receive from GE:  
First, contact the people who serviced your appliance.  
Next, if you are still not pleased, write all the details—including your phone number—to:  
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Manager, Consumer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
Finally, if your problem is still not resolved, write:  
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Major Appliance Consumer Action Program  
20 North Wacker Drive  
Chicago, IL 60606  
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Printed in Malaysia  
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