Epson Printer CX11NF User Manual

Epson AcuLaser CX11N/CX11NF  
Note:  
AcuLaser CX11N Parts  
The CX11N instructions also apply to the CX11NF unless otherwise  
indicated.  
The illustrations in this guide show the Epson AcuLaser CX11NF, but  
the instructions are the same as the CX11N unless otherwise  
indicated.  
Paper stopper  
(CX11NF only)  
Auto Document Feeder  
(CX11NF only)  
Cover  
(CX11NF  
only)  
Accessories  
Toner Cartridges  
Cover C  
Cover B  
Output tray  
Cartridge  
Part number  
S050187  
S050188  
S050189  
S050190  
S050191  
S050192  
S050193  
Extension tray  
High Capacity Toner Cartridge (Yellow)  
High Capacity Toner Cartridge (Magenta)  
High Capacity Toner Cartridge (Cyan)  
High Capacity Toner Cartridge (Black)  
Standard Capacity Toner Cartridge (Yellow)  
Standard Capacity Toner Cartridge (Magenta)  
Standard Capacity Toner Cartridge (Cyan)  
Control panel  
Cover A  
Option  
cover  
MP tray  
Power  
switch  
User Replacable Parts  
Telephone interface  
connectors  
(CX11NF only)  
Cover F  
USB connector  
Part  
Part number  
S051104  
Photoconductor  
Fuser  
2090470  
Power cord  
2093853  
You can purchase genuine Epson® toner and paper from an  
authorized Epson reseller. To find the nearest reseller, please  
call 800-GO-EPSON (800-463-7766). To purchase online,  
call (800) 463-7766 for reseller referral.  
Network  
interface  
connector  
Handle  
Cover E  
AC inlet  
Specifications  
General  
Photoconductor  
Fuser  
Photoconductor  
access lever  
Printing method Laser beam scanning and dry  
electrophotographic process  
Cleaning  
knob access  
lever  
Resolution  
600 dpi base  
2400 RIT (with enhancement)  
Continuous  
printing speed (on Letter/A4)  
1
25 pages per minute for black-and-white  
Paper guides  
(MP tray)  
3
printing  
5 pages per minute for color printing  
3
Toner cartridge  
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Interfaces  
Toner Cartridges  
Colors  
Cyan, magenta, yellow, black  
USB Interface  
Cartridge life  
Black  
Standard  
Based on Universal Serial Bus  
1
Specifications Revision 1.1, Universal  
Serial Bus Device Class Definition for  
Printing Devices Version 1.1  
Standard Capacity : 1,500 pages,  
High Capacity: 4,000 pages  
Yellow  
Magenta  
Cyan  
Standard Capacity: 1,500 pages,  
High Capacity: 4,000 pages  
Bit rate  
12 Mbps (Full speed device)  
NRZI  
Data encoding  
Standard Capacity: 1,500 pages,  
High Capacity: 4,000 pages  
Adaptable  
connector  
USB Series B 2.0  
Under 2 meters  
Standard Capacity: 1,500 pages,  
High Capacity: 4,000 pages  
Recommended  
cable length  
1
Standard black included with the product.  
Temperature  
Storage  
Electrical  
32 to 95°F (0 to 35°C)  
Rated voltage  
120 V  
Humidity  
Storage  
Rated frequency  
range  
15 to 80% RH (unopened)  
50 to 60 Hz  
7.5 A  
Caution:  
Rated current  
To ensure good results, use genuine Epson toner cartridges and do  
not refill them. Other products may cause damage to the printer not  
covered by Epson’s warranty. Do not use a toner cartridge if the date  
on the package has expired.  
Power consumption  
Approx. 189 W (color printing), 287 W (black and white)  
Approx. 58 W in standby mode  
Approx. 15 W in sleep mode  
Photoconductor Unit  
Environmental  
Temperature  
Storage  
Humidity  
Storage  
32 to 95°F (0 to 35°C)  
Temperature  
Operation  
Storage  
50 to 89.6 °F (10 to 32 °C)  
32 to 95 °F (0 to 35°C)  
–4 to 104 °F (–20 to 40°C) for 120 hours  
or less  
15 to 80% RH  
Unit life  
14,000 pages under conditions of 5%  
printing ratio, color and black have a  
proportion of two to one per page, and two  
pages per job.  
42,000 pages of continuous printing, under  
conditions of 5% printing ratio and black-  
and-white printing.  
20,900 pages under conditions of 5%  
printing ratio, black-and-white printing,  
and one page per job.  
10,500 pages of continuous printing, under  
conditions of 5% printing ratio and color  
printing.  
Humidity (without condensation)  
Operation  
Storage  
15 to 80% RH  
10 to 15%, 80 to 90% RH  
Safety Approvals  
Safety standards  
EMC  
UL 60950, CSA C22.2 No. 60950-00  
FCC part 15 subpart B class B  
CSA C108.8 Class B  
FCC part 68  
EMI  
EU-96  
10,500 pages under conditions of 5%  
printing ratio, color printing, and one page  
per job.  
Memory Modules (Proprietary)  
Memory size  
Standard memory: 128 MB  
Expansion memory: up to 576 MB  
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Paper  
Using the MP Tray  
1. Open the MP tray cover.  
Single sheets  
2. Pinch the knob and paper guide together, then slide the  
right paper guide outward.  
Size  
A4 (8.3 × 11.7 inches)  
A5 (5.8 × 8.3 inches)  
A6 (4.1 × 5.8 inches)  
Letter (8.5 × 11 inches)  
Legal (8.5 × 14 inches)  
Half-letter (5.5 × 8.5 inches)  
Executive (7.3 × 10.5 inches)  
User Defined up to 8.66 × 14 inches  
Paper type  
Plain bond paper or special paper  
distributed by Epson  
Thickness  
Weight  
0.003 to 0.004 inch (0.08 to 0.11 mm)  
17 lb (64 g/m²) to 24 lb (90 g/m²)  
(for plain bond paper)  
MP tray cover  
3. Load a stack of paper in the center of the tray with the short  
edge first and the printable surface facing up. Pinch the  
knob and the paper guide together and slide them against  
the right side of the stack for a snug fit.  
Envelopes  
Size  
No. 10 (4.1 × 9.5 inches)  
DL (4.3 × 8.7 inches)  
C6 (4.5 × 6.4 inches)  
MON  
C5  
IB5  
Paper type  
Weight  
Plain bond paper  
20 lb (75 g/m²) to 24 lb (90 g/m²)  
Note: Poor quality paper may reduce the print quality and cause  
paper jams or other problems. If you have print quality problems,  
switch to a higher grade paper.  
Do not load curled or folded paper.  
Note:  
Use paper only under these conditions:  
Temperature: 59 to 77 °F (15 to 25 °C)  
Humidity: 40 to 60% RH  
When loading paper, do not exceed the maximum stack height  
marker inside the paper guide.  
4. Close the MP tray cover.  
Since the quality of any particular brand or type of paper may be  
changed by the manufacturer at any time, Epson cannot guarantee  
the quality of any non-Epson brand or type of paper. Always test a  
sample of paper stock before purchasing large quantities or printing  
large jobs.  
Always load paper into the sheet feeder with the short edge first.  
Load envelopes flap edge left with the printable side up.  
Loading Paper  
You can load paper in the MP (multi-purpose) tray or the  
optional paper cassette tray. All printed materials are output to  
the output tray, shown on page 5.  
Note:  
After loading paper, press the  
Setup button on the control  
panel, press the r button to select Printer Settings, press the  
d button to select Tray Menu, and match the MP Tray Size and  
MP Type settings to the loaded paper size.  
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The available paper types for copying are not the same as those  
for printing. Depending on the paper source, available paper  
types differ. When copying, you can only use the following  
paper types:  
Removing Printouts from the Output Tray  
The output tray is located on the top of cover B and can hold  
up to 250 sheets.  
Paper source  
Paper type  
MP tray  
Plain paper, Semi-thick, Letterhead, Recycled  
paper, Colored paper, Transparencies, Labels  
Optional paper cassette Plain paper, Letterhead, Recycled paper,  
Colored paper  
Note:  
You cannot copy onto coated paper, thick paper, or special paper  
such as postcards or envelopes.  
Stopper  
MP Tray  
The MP tray can hold the following types and sizes of paper.  
Note:  
Paper type  
Paper size  
Capacity  
If your printouts do not stack neatly, open the stopper on the  
extension tray.  
Plain paper  
A4, A5, B5, Letter (LT),  
Government Letter (GLT), Half  
Letter (HLT), Legal (LGL),  
Government Legal (GLG), F4,  
Executive (EXE)  
Up to 180 sheets  
(Total stack  
thickness: 0.8 in.)  
Selecting a Paper Source  
Custom-size paper:  
3.54 in. × 4.33 in. (minimum) to  
8.66 in. × 14 in. (maximum)  
You can specify a paper source manually or set up automatic  
paper source detection.  
Semi-thick  
paper  
A4, A5, B5, Letter (LT),  
Government Letter (GLT),  
Half Letter (HLT), Legal (LGL),  
Government Legal (GLG), F4,  
Executive (EXE)  
Custom-size paper:  
3.54 in. × 4.33 in. (minimum) to  
8.66 in. × 14 in. (maximum)  
Total stack thickness:  
0.8 in.  
To manually select a paper source for Windows, access the  
printer driver, click the Basic Settings tab, and select the  
paper source that you want to use from the Paper Source  
list. Then click OK.  
To manually select a paper source for Macintosh, access the  
printer driver, select Printer Settings from the drop-down  
list, and click the Basic Settings tab. Then select the paper  
source that you want to use from the Paper Source list and  
click OK.  
Envelopes  
C5, C6, C10, DL, Monarch,  
ISO-B5  
Up to 20 sheets  
(Total stack  
thickness: 0.8 in.)  
Labels  
A4, Letter (LT)  
Up to 75 sheets  
Thick paper  
A4, A5, B5, Letter (LT),  
Government Letter (GLT),  
Half Letter (HLT), Legal (LGL),  
Government Legal (GLG), F4,  
Executive (EXE)  
Custom-size paper:  
3.54 in. × 4.33 in. (minimum) to  
8.66 in. × 14 in. (maximum)  
Total stack thickness:  
0.8 in.  
To set up automatic paper source detect, select Auto  
Selection from the Paper Source list as described above.  
The product will search for a paper source containing the  
specified paper size in the MP tray. If the optional 500-  
Sheet Paper Cassette Unit is installed, then it will also  
search its cassette.  
Extra thick  
paper  
3.54 in. × 4.33 in. (minimum) to Total stack thickness:  
Note:  
8.66 in. × 14 in. (maximum)  
0.8 in.  
If you select paper size or paper source settings in your application,  
these settings may override the printer driver settings.  
Coated paper A4, A5, B5, Letter (LT),  
Government Letter (GLT),  
Half Letter (HLT), Legal (LGL),  
Government Legal (GLG), F4,  
Executive (EXE)  
Total stack thickness:  
0.8 in.  
Selecting a Paper Tray  
Custom-size paper:  
3.54 in. × 4.33 in. (minimum) to  
8.66 in. × 14 in. (maximum)  
Before you load paper you need to select a paper tray based on  
whether you’re printing or copying and the size of paper your  
printing or copying onto.  
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Epson AcuLaser CX11N/CX11NF  
Paper Cassette Unit  
Placing Large or Thick Originals (CX11N  
Only)  
The optional Paper Cassette Unit can hold the following types  
and sizes of paper.  
When you scan large or thick originals, you can remove the  
document cover. Just open it and pull it straight up.  
Paper Type  
Paper Size  
Capacity  
Plain paper  
A4, Letter (LT)  
Up to 500 sheets in a cassette  
Total stack thickness: 2.2 in.  
Placing Originals for Copying and  
Scanning  
You can place originals on either the document table or the  
Auto Document Feeder (CX11NF only), depending on the  
type of the original.  
Note:  
If you need to press the document flat while you copy or scan  
it, do not press too hard and be careful not to move it.  
If you place originals on both the Auto Document Feeder and the  
document table, only the documents in the Auto Document Feeder  
are scanned.  
Caution:  
Do not use excessive force on the document cover, and do not twist  
it diagonally. You may damage the document cover.  
Placing Originals on the Document Table  
Before scanning or copying, make sure the transportation lock  
When you are done, replace the document cover by inserting  
the tabs back into the slots.  
on the left side of the document table is set to the  
position. Always keep the document table clean.  
unlock  
Placing Originals in the Auto Document  
Feeder (CX11NF Only)  
1. Open the document cover and place your original face-  
down on the glass as shown, in the upper left corner. Move  
your original about 0.06 in. (1.5 mm) away from the top  
and left edges so all of it will be scanned.  
The ADF can hold the following types and sizes of paper.  
Paper Type  
Paper Size  
B5, A4, Letter (LT), Up to 50 sheets (Total  
Legal (LGL) stack thickness: 0.4 in.)  
Capacity  
Plain paper, Recycled  
paper  
1. Slide the edge guides all the way outward.  
2. Arrange your originals so the page you want scanned or  
copied first is on the top of the stack.  
Note:  
Pages are fed from the top and ejected face-down.  
3. Insert up to 50 originals short edge first and face-up in the  
Auto Document Feeder until it meets resistance. Slide the  
edge guides inward against the edges of your originals.  
If you plan to scan multiple photographs, position each one  
at least 0.8 in. apart from the others.  
Note:  
The area with a width of maximum 0.06 in. from the horizontal  
edge and 0.06 in. from the vertical edge is not scanned.  
Caution:  
Do not place heavy objects on the document table or press the  
glass surface with too much force.  
2. Close the document cover gently so that your original does  
not move.  
Note:  
Do not leave photographs on the document table for an extended  
period of time as they may stick to the glass.  
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Home Mode is best when you want to preview images of  
photos before scanning them. You can size the image as you  
scan, adjust the scan area, and adjust many image settings,  
including color restoration.  
Copying  
Follow these steps to make a basic copy:  
1. Make sure the product is turned on and paper is loaded. For  
instructions on loading paper, see page 4.  
Office Mode lets you quickly scan multi-page documents of  
the same size using the Auto Document Feeder. Office  
Mode is available only with the CX11NF.  
2. Place your original on the document table or in the Auto  
Document Feeder (CX11NF only). For instructions, see  
page 6.  
Professional Mode gives you total control of your scanning  
settings and lets you check their effects with a preview  
image.  
3. Press the  
Copy button on the control panel.  
Professional Mode is best when you want to preview your  
image and make extensive, detailed corrections to it before  
scanning. You can sharpen, color correct, and enhance your  
image with a full array of tools, including color restoration.  
The Copy light turns on. The LCD panel displays Copy  
Mode for a few seconds, then changes to the copy mode  
screen.  
Starting EPSON Scan as a Standalone  
Program  
If you just want to save scanned images without editing them,  
start EPSON Scan directly. Scanned images are automatically  
saved as files in your system.  
1. Do one of the following to start EPSON Scan:  
Windows:  
4. Specify your copy settings as necessary.  
Double-click the EPSON Scan icon on your desktop.  
5. Press the x B&W Start (to make a black-and-white copy)  
or x Color Start button (to make a color copy).  
Or select Start > All Programs or Programs > EPSON  
Scan > EPSON Scan.  
Mac OS X:  
Open the Applications folder and click the EPSON Scan  
icon.  
Scanning  
The EPSON Scan window appears:  
You can use your CX11N to scan a photo or document and  
save it on your computer or fax it to someone else.  
If you want to scan an image and save it directly to a file, you  
can start EPSON Scan as a “standalone” program. You can  
also scan using the control panel (Push Scan). For details, see  
Change scan  
mode here  
You can also access EPSON Scan from any application that  
supports the TWAIN standard. When you are finished, the  
scanned image opens in your scanning program so you can  
modify, print, and save it. For details, see page 8.  
Note:  
In this section, the operation of EPSON Scan is explained using  
Windows examples.  
EPSON Scan offers three scanning modes that let you control  
all aspects of scanning:  
2. The default mode when you first start Epson Scan is Home  
Mode. If you want to change to Office or Professional  
Mode, select the mode from the Mode menu. The EPSON  
Scan window changes.  
Home Mode lets you customize scanning settings and check  
their effects with a preview image.  
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Epson AcuLaser CX11N/CX11NF  
Starting EPSON Scan With Another  
Scanning Application  
Scan modes  
Available settings  
File Format  
Items  
Manual scan  
PDF, TIFF, JPG  
A4, B5, Letter, Legal  
Paper Size  
1. Start your scanning program.  
Double-click the program icon from your desktop, if it is  
available, or do one of the following:  
Scanning  
Follow these steps to scan:  
Windows:  
1. Connect the CX11N to your computer with a USB cable or  
Select Start > All Programs or Programs > program  
folder > program icon.  
a network cable as described in your Setup Guide.  
2. Turn on the CX11N. Place your originals on the document  
table (see page 6) or in the Auto Document Feeder  
(CX11NF only; see page 6).  
Mac OS X:  
Open the Applications folder, select the program folder,  
and click the program icon.  
Caution:  
2. Select your program’s scanning option. (See your scanning  
program help for instructions.)  
Make sure the transportation lock on the left side of the  
document table is set in the  
unlock position.  
Note:  
3. Press the  
Scan button.  
In some programs, you must select the Epson AL-CX11 as the  
“source” first. If you see a Select Source option, choose it and  
select your Epson AL-CX11 there first.  
4. Press the u or d button to select either Local PC or  
Network PC, then press the r button.  
When you select Local PC, you see a message on your  
computer screen. Select your scanning program, scan your  
document, and close your scanning program. The CX11N  
returns to the Print mode.  
3. Select your EPSON AL-CX11.  
Note:  
For Windows XP users, do not choose WIA-EPSON from the  
menu to select the product. If you select it, you cannot use the  
Epson scanner function fully.  
When you select Network PC, the network computer name  
appears in the LCD screen. Press the u or d button to  
select your network computer, and then press the r button.  
EPSON Scan starts immediately.  
5. Press the l or r button to select a file format.  
Using the Control Panel Buttons  
6. Press the x B&W Start or x Color Start button on the  
You can scan an image to your computer using the buttons on  
the CX11N control panel. Before using this feature (Push  
Scan), make sure you have installed EPSON Scan, EPSON  
Creativity Suite, and Presto! PageManager® on your  
computer.  
control panel.  
EPSON Scan starts scanning. When the scanning is  
complete, remove your originals from the document table  
or the Auto Document Feeder.  
If you need to cancel scanning, press the y Cancel button.  
Selecting a Scanning Mode for a Network PC  
Faxing (CX11NF Only)  
Sending a Basic Fax  
Note:  
You cannot use Push Scan over a Macintosh network, only on a local  
Macintosh.  
To make scanning settings other than file format while  
1. Make sure the CX11NF is turned on, then press the  
scanning to a network PC, press the  
Scan button, press  
Fax button.  
the u or d button to select Network PC, press the u or d  
button to select the PC Name, then press the Menu button.  
Press the d button to select Manual Scan and then press the  
r button.  
The Fax light turns on and the LCD screen shows Fax  
Mode for a few seconds, then changes to the fax menu.  
The following table shows the settings and options for each  
scan mode.  
Scan modes  
Available settings  
Items  
Automatic scan  
File Format  
PDF, TIFF, JPG  
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Note:  
The Setup light turns on and the Setup menu appears in the  
LCD screen.  
Do not turn off the power or press any other button while faxing.  
If no button is pressed for more than 3 minutes, any changes  
made are canceled and the mode returns to the Print mode.  
2. Place your original either on the document table or in the  
Auto Document Feeder. For details, see page 6.  
3. Enter the recipient’s fax number directly from the numeric  
keypad on the control panel. Keep these points in mind:  
You can enter a maximum of 50 characters.  
To re-enter the last number used, press the Redial  
button.  
2. Press the d button twice to select Fax Settings, then press  
the r button.  
If you press the Pause button while entering the  
recipient number, a “-” is displayed for the pause.  
3. Press the d button twice to select Reception Settings,  
then press the r button.  
If you enter an incorrect number, press the  
Reset  
button to delete a character to the left of the cursor.  
Pressing the l or r button moves the cursor left or  
right.  
4. Press the d button twice to select Incoming Mode, then  
press the r button.  
The Reception Settings menu appears.  
You can also enter a fax number using the One Touch  
Dial button or the Speed Dial button.  
4. Specify any settings if necessary. You can specify the  
Document Size, Density, Image Quality, Polling reception,  
and Overseas transmission mode settings.  
5. Press the x B&W Start button (for a black and white fax)  
or x Color Start button (for a color fax) to start the  
transmission.  
5. Press the u or d button to select the reception mode you  
want, then press the r button.  
Note:  
When the recipient’s fax machine supports only black-and-white  
fax, a color fax is received as a black-and-white fax even if you  
press the x Color Start button.  
6. To exit the settings, press the l button several times or press  
one of the mode buttons.  
Receiving a Fax  
There are four modes for receiving faxes. The default setting is  
Fax only.  
Checking Toner and Photoconductor  
Levels  
Item  
Description  
Epson Status Monitor 3 lets you monitor printing and  
displays information about your paper and toner status.  
Auto switching  
The call is received by the attached phone and the  
CX11NF automatically answers after the phone  
rings for a certain duration specified by the  
Attached Phone Timeout setting.  
Windows  
Fax only  
Phone only  
TAM  
The CX11NF automatically answers and receives  
the fax.  
Note:  
Windows XP users  
The call is received by the attached phone. Fax  
reception is not performed.  
Shared Windows XP LPR connections and shared Windows  
XP Standard TCP/IP connections with Windows clients do not  
support the Job Management function.  
When an attached phone detects a fax/phone signal  
while answering an incoming call, the CX11NF  
automatically receives the fax.  
EPSON Status Monitor 3 is not available when printing from a  
Remote Desktop connection.  
To change Incoming Mode settings, follow these steps.  
1. Press the Setup button.  
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Epson AcuLaser CX11N/CX11NF  
1. Open the File menu and select Print.  
2. Click the Optional Settings tab.  
Macintosh  
1. Open the File menu and select Print.  
2. Select Printer Settings from the pop-up menu, then select  
the Utility tab.  
Click your  
printer’s icon  
3. Click EPSON Status Monitor 3. You see a window like  
this:  
3. Click your printer’s icon. You see a window like this:  
You can monitor printer status and see information on toner  
levels, paper levels, and the remaining life of the  
photoconductor.  
You can monitor printer status and see information on toner  
levels, paper levels, and the remaining life of the  
photoconductor.  
Note:  
This screen may vary depending on your operating system version.  
Note:  
This screen may vary depending on your operating system version.  
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Handling Precautions  
Consumable Replacement Messages  
Always follow these precautions when replacing a toner  
cartridge:  
When you see the following messages in the LCD screen or in  
the EPSON Status Monitor 3 window, you need to replace  
the indicated unit. You can continue printing for a short time  
after a message appears, but Epson recommends replacement  
to maintain print quality and extend the life of your product.  
Install a genuine Epson toner cartridge. Using a non-Epson  
toner cartridge may affect print quality. Other products  
may cause damage to your printer not covered by Epson’s  
warranty.  
LCD screen message Description  
When handling toner cartridges, always place them on a  
Worn Photoconductor The photoconductor is near the end of its  
service life. Replace the photoconductor with  
a new one.  
clean smooth surface.  
If you move a toner cartridge from a cool to a warm  
environment, wait for at least one hour before installing it  
to prevent damage from condensation.  
Worn Fuser  
The fuser has reached the end of its service  
life.  
Worn uuuu Dev Unit  
The developer has reached the end of its  
service life.  
Warning:  
Do not touch the toner and keep it away from your eyes. If toner gets  
on your skin or clothes, wash it off with soap and water immediately.  
Note:  
To clear the message, press the  
panel, select Reset from Printer settings, then select Clear All  
Warnings.  
Setup button on the control  
Keep toner cartridges out of the reach of children.  
Do not dispose of toner cartridges in fire, as they may explode  
and cause injury. Dispose of them according to local  
regulations.  
The CX11N stops printing if the worn consumable might damage the  
CX11N. You must replace the consumable product to continue.  
If toner spills, use a broom and dustpan or a damp cloth with  
soap and water to clean it up. Because the fine particles can  
cause a fire or explosion if they come into contact with a  
spark, do not use a vacuum cleaner.  
If a consumable product reaches the end of its service life, the  
product stops printing and displays the following messages on  
the LCD screen or in the EPSON Status Monitor 3 window.  
Changing a Low Toner Cartridge  
LCD screen message  
Description  
1
Replace Toner uuuu  
The indicated toner cartridge is empty.  
1. Make sure the CX11N is turned on, then press the  
2
Replace Photocondctr  
The photoconductor is at the end of its  
service life.  
Setup button.  
The Setup light turns on and the LCD screen displays  
Setup Mode for a few seconds, then changes to the Setup  
menu screen.  
1
2
The letters C, M, Y, and K appear in this position, indicating the  
color of the empty toner cartridge.  
Even if this message is displayed in the LCD screen, you can  
continue to print for a short time by pressing the x B&W Start or  
x Color Start button on the control panel. The message in the  
LCD screen changes from Replace Photocondctr to Worn  
Photoconductor.  
2. Use the u or d button to select Printer Settings, then  
press the r button.  
3. Use the u or d button to select Reset Menu, then press the  
r button.  
Messages appear for one consumable product at a time. After  
replacing a part, check the LCD screen for replacement  
messages for other parts.  
4. Use the u or d button to select Change Toner C/M/Y/K  
for the color of the toner cartridge you want to change, then  
press the r button.  
5. Continue with the steps in the next section to remove and  
replace the toner cartridge.  
Replacing a Toner Cartridge  
When a toner cartridge is empty, a message appears on the  
LCD screen indicating which toner cartridge needs to be  
replaced. If you are going to print a large document or make a  
large number of copies and one of the toner cartridges is low,  
you can change that cartridge so you won’t run out of toner in  
the middle of the job. See:  
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Epson AcuLaser CX11N/CX11NF - 11  
 
Epson AcuLaser CX11N/CX11NF  
Warning:  
Removing and Replacing a Toner  
Cartridge  
Do not touch the toner. Keep the toner away from your eyes. If  
toner gets on your skin or clothes, wash it off with soap and  
water immediately.  
1. Make sure the CX11N is turned on.  
2. Check the color of the low or empty toner cartridge in the  
LCD screen, then open cover A.  
6. Hold the tag and gently pull the toner seal upward and  
remove it.  
7. Insert the toner cartridge with the arrow mark facing you.  
Push it all the way into its slot, pushing on both sides  
evenly, until it stops securely.  
3. Push up the lock lever on the right to unlock the toner  
cartridge.  
8. Push down the right lever to lock the toner cartridge.  
4. Pull out the toner cartridge.  
Note:  
The toner cartridge is installed securely when the lock lever is at  
the lock position.  
9. Close cover A.  
5. Remove the new toner cartridge from its package and gently  
shake it as shown below.  
10. Check for toner messages on the LCD screen. If another  
toner cartridge needs to be replaced, you see another error  
message. Repeat steps 2 to 9 to replace the other cartridges.  
12 - Epson AcuLaser CX11N/CX11NF  
8/05  
 
Epson AcuLaser CX11N/CX11NF  
5. Lift up cover B.  
Replacing the Photoconductor  
Handling Precautions  
Always follow these precautions when replacing the  
photoconductor:  
The photoconductor weighs 6.16 lb (2.8 kg). Be sure to  
hold it firmly by the handle when carrying it.  
Avoid exposing the photoconductor to light any longer than  
necessary.  
Be careful not to scratch the surface of the drum and belt.  
Also, avoid touching the drum; oil from your skin may  
permanently damage its surface and affect print quality.  
6. Pull up the orange lever inside cover B.  
Do not store the photoconductor in an area subject to direct  
sunlight, dust, salty air, or corrosive gases (such as  
ammonia). Avoid locations subject to extreme or rapid  
changes in temperature or humidity.  
Do not tilt the photoconductor.  
Warning:  
Keep the photoconductor out of the reach of children.  
Do not dispose of a used photoconductor in fire, as it may explode  
and cause injury. Dispose of it according to local regulations.  
Removing and Replacing the  
Photoconductor  
1. Make sure the CX11N is turned on.  
7. Lift out the photoconductor using its handle.  
2. Remove any paper loaded in the ADF (CX11NF only).  
3. Slowly flip back the scanner until it stops.  
4. Close the output tray extension.  
8. Remove the new photoconductor from its package and pull  
off the protective sheet.  
8/05  
Epson AcuLaser CX11N/CX11NF - 13  
Epson AcuLaser CX11N/CX11NF  
Caution:  
12. Slowly push down the scanner to its original position.  
Do not touch the belt on the top of the photoconductor or the  
blue area; otherwise, print quality may decrease.  
Cleaning the CX11N  
Avoid exposing the photoconductor to light any longer than  
necessary.  
If the CX11N’s outer case is dirty or dusty, turn off the  
CX11N and clean it with a soft cloth moistened with mild  
detergent.  
Do not touch any other components inside the CX11N.  
9. Hold the photoconductor by its handle and insert it into  
the slots marked with blue arrows inside the CX11N. Push  
it in until it clicks into place.  
Caution:  
Never use alcohol or paint thinner to clean the CX11N; these  
chemicals can damage the components and the case. Be careful not  
to get water on the CX11N mechanisms or any electrical  
components.  
To clean other parts of the CX11N, see these sections:  
Cleaning the Pickup Roller  
Warning:  
1. Make sure the CX11N is turned off and that the power cord  
is not plugged into an outlet.  
Be careful not to touch the fuser, which is marked CAUTION  
HIGH TEMPERATURE. If you have been using the CX11N  
recently, the fuser may be very hot.  
2. Open the MP tray cover and remove any loaded paper.  
10. Flip down the orange lever, then close cover B.  
11. Slide out and flip open the output tray extension, if  
necessary.  
14 - Epson AcuLaser CX11N/CX11NF  
8/05  
 
Epson AcuLaser CX11N/CX11NF  
3. Gently wipe the pickup roller inside the MP tray with a  
moistened cloth.  
4. Grasp the blue cleaner slowly and move it out and in once.  
Pickup roller  
Note:  
Move the cleaner all the way out and in; otherwise, the CX11N  
may not be cleaned completely.  
Caution:  
Do not turn the pickup roller; otherwise the CX11N may be damaged.  
5. Push in the blue lever inside the CX11N.  
6. Close cover A and replace the cleaner cover.  
Cleaning the Print Head  
If there are white vertical lines on your printout, you will need  
to clean the print head.  
1. Pull off the cleaner cover from the right side of the CX11N.  
Cleaning the Exposure Window and  
Document Table  
If you notice a decrease in print quality, clean the exposure  
window. You can use a soft dry cloth to clean the document  
table.  
2. Open cover A.  
3. Pull forward on the blue lever inside of the CX11N.  
Document  
table  
Exposure  
window  
8/05  
Epson AcuLaser CX11N/CX11NF - 15  
   
Epson AcuLaser CX11N/CX11NF  
6. Attach the protective materials onto the product, then  
repack the product in its original box.  
Cleaning the ADF Pickup Rollers (CX11NF  
Only)  
If the Auto Document Feeder fails to feed paper, open the  
ADF cover on the left side. Then close the cover and and wipe  
the rollers with a soft dry cloth to remove paper dust.  
Caution:  
After transporting the product, set the transportation lock on the  
left side of the document table in the  
before using the product.  
unlocked position  
For Short Distances  
If you are moving the product on its own, two people should  
lift and carry the product.  
Pickup  
rollers  
1. Turn off the CX11N and remove the following items.  
Any loaded paper  
Paper cassette unit (if installed)  
Photoconductor  
USB cable  
Power cord  
2. Be sure to lift the product by the correct positions as shown  
below.  
Transporting the CX11N  
For Long Distances  
If you need to transport your product for long distances,  
carefully repack it using the original box and packing  
materials.  
1. Make sure the CX11N is turned on, then press the  
Setup button.  
The Setup light turns on and the LCD screen displays Setup  
Mode for a few seconds, then changes to the Setup menu  
screen.  
Warning:  
The back side of the product is heavier than the front, so prepare  
for this difference as you lift. Two people should lift the product  
from the correct positions.  
2. Use the u or d button to select Scan Settings, the press  
the r button.  
3. When moving the product, always keep it horizontal.  
3. Use the u or d button to select Carriage Lock, then press  
the r button.  
4. Set the transportation lock on the left side of the document  
Related Documentation  
table to the  
locked position.  
5. Turn off the CX11N and remove the following items:  
Any loaded paper  
CPD-19581R1 Epson AcuLaser CX11N/CX11NF Setup  
Guide  
CPD-20021R1 Epson AcuLaser CX11N/CX11NF Basics  
Paper cassette unit (if installed)  
Photoconductor  
Guide  
CPD-19582R1 Epson AcuLaser CX11NF Fax Guide  
USB cable  
CPD-19583R1 Epson AcuLaser CX11N/CX11NF  
CD-ROM with electronic User’s Guide and  
Network Guide  
Power cord  
16 - Epson AcuLaser CX11N/CX11NF  
8/05  
 

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