BT EQUINOX 1350 User Manual

BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
User Guide  
BT EQUINOX 1350  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Got everything?  
This User Guide provides you with all  
the information you need to get the  
most from your phone.  
BT Equinox 1350 base  
BT Equinox 1350  
handset  
2 x NiMH AAA  
rechargeable batteries  
You must first set up your phone  
before you can use it. This doesn’t  
take long and is easy to do. Just  
follow the simple instructions on the  
next few pages.  
Battery compartment  
cover  
Mains power adaptor  
Belt clip  
Telephone line cord  
In addition  
If you have purchased a  
BT Equinox 1350 multiple  
pack you will also have  
the following for each  
additional handset:  
Need help?  
If you have any problems setting up or using your  
BT Equinox 1350, contact the Helpline on  
0870 605 8047.  
BT Equinox 1350  
charger  
Alternatively, you may find the answer in ‘Help’ at the  
back of this guide.  
2 x NiMH AAA  
rechargeable batteries  
Hearing aid?  
Battery compartment  
cover  
Please note that the BT Equinox works by sending radio  
signals between the base and handset. These signals  
may interfere with some hearing aids, causing a  
humming noise.  
Mains power adaptor  
Belt clip  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
4
In this guide  
Getting started . . . . . . . . . . . . . . . . . .8  
Location . . . . . . . . . . . . . . . . . . . . . . .8  
Setting up . . . . . . . . . . . . . . . . . . . . . .8  
Range indicator . . . . . . . . . . . . . . . . . .10  
Day, date and time . . . . . . . . . . . . . . .10  
BT Equinox multiple pack . . . . . . . . . .11  
Answer a call in handsfree . . . . . . . . . .20  
Redial . . . . . . . . . . . . . . . . . . . . . . . . .21  
Secrecy . . . . . . . . . . . . . . . . . . . . . . . .21  
Intercom / Paging . . . . . . . . . . . . . . . .22  
Handset keypad lock . . . . . . . . . . . . . .23  
Internal calls . . . . . . . . . . . . . . . . . . . .23  
Call another handset or base . . . . . . . .23  
3-Way call . . . . . . . . . . . . . . . . . . . . . .24  
Transfer a call . . . . . . . . . . . . . . . . . . .24  
Caller on hold . . . . . . . . . . . . . . . . . . .25  
Using a headset . . . . . . . . . . . . . . . . . .25  
Getting to know your phone . . . . . . .12  
Handset buttons . . . . . . . . . . . . . . . . .12  
Base . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Handset standby screen . . . . . . . . . . . .14  
Handset display icons . . . . . . . . . . . . .14  
Base display icons . . . . . . . . . . . . . . . .15  
Navigating the menu . . . . . . . . . . . . . .16  
Handset menu map . . . . . . . . . . . . . . .17  
Phonebook . . . . . . . . . . . . . . . . . . . . .26  
Handset phonebook . . . . . . . . . . . . . .26  
Add entry . . . . . . . . . . . . . . . . . . . . . .26  
Phonebook character map . . . . . . . . . .27  
Dial an entry . . . . . . . . . . . . . . . . . . . .28  
Edit name and number . . . . . . . . . . . .28  
View details . . . . . . . . . . . . . . . . . . . . .28  
Delete an entry . . . . . . . . . . . . . . . . . .29  
Select ringtone . . . . . . . . . . . . . . . . . .29  
Picture . . . . . . . . . . . . . . . . . . . . . . . .30  
Copy entry . . . . . . . . . . . . . . . . . . . . .30  
Copy phonebook to handset . . . . . . . .31  
Copy from SIM to handset . . . . . . . . . .31  
Phonebook full . . . . . . . . . . . . . . . . . .32  
Using the phone . . . . . . . . . . . . . . . . .18  
Switch handset on/off . . . . . . . . . . . . .18  
Make a call . . . . . . . . . . . . . . . . . . . . .18  
Adjust earpiece or speaker volume . . . .18  
Preparatory dialling . . . . . . . . . . . . . . .18  
End a call . . . . . . . . . . . . . . . . . . . . . .19  
Call timer . . . . . . . . . . . . . . . . . . . . . .19  
Receiving calls . . . . . . . . . . . . . . . . . . .19  
Handsfree calls . . . . . . . . . . . . . . . . . .19  
Make a handsfree call . . . . . . . . . . . . .20  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
In this guide  
5
Base phonebook . . . . . . . . . . . . . . . . .33  
Add entry . . . . . . . . . . . . . . . . . . . . . .33  
Dial entry . . . . . . . . . . . . . . . . . . . . . .33  
Edit entry . . . . . . . . . . . . . . . . . . . . . .34  
Delete entry . . . . . . . . . . . . . . . . . . . .34  
Open Inbox . . . . . . . . . . . . . . . . . . . . .43  
Open Inbox from  
standby screen . . . . . . . . . . . . . . . . . .44  
SMS settings . . . . . . . . . . . . . . . . . . . .45  
SMS Service Centre numbers . . . . . . . .45  
To change the SMS Service Centre  
SMS text messaging . . . . . . . . . . . . . .35  
To subscribe . . . . . . . . . . . . . . . . . . . .35  
Cost of the fixed line service . . . . . . . .36  
Using SMS . . . . . . . . . . . . . . . . . . . . . .36  
Write an SMS text message . . . . . . . . .36  
FasTxT predictive text . . . . . . . . . . . . .37  
Standard text . . . . . . . . . . . . . . . . . . .37  
SMS text messaging character map . . .38  
Writing tips . . . . . . . . . . . . . . . . . . . . .39  
Using options . . . . . . . . . . . . . . . . . . .39  
Drafts folder . . . . . . . . . . . . . . . . . . . .40  
Save to drafts . . . . . . . . . . . . . . . . . . .40  
Send from drafts . . . . . . . . . . . . . . . . .40  
Outbox . . . . . . . . . . . . . . . . . . . . . . . .41  
Deleting . . . . . . . . . . . . . . . . . . . . . . .41  
Changing templates . . . . . . . . . . . . . .42  
Delete template . . . . . . . . . . . . . . . . .42  
Receiving and reading  
phone numbers . . . . . . . . . . . . . . . . . .46  
Set SMS text alert . . . . . . . . . . . . . . . .46  
User areas . . . . . . . . . . . . . . . . . . . . . .47  
Set personal user area . . . . . . . . . . . . .47  
Send text message from a  
user area . . . . . . . . . . . . . . . . . . . . . . .48  
Delete user area . . . . . . . . . . . . . . . . .49  
Default SMS settings . . . . . . . . . . . . . .49  
Answering machine . . . . . . . . . . . . . .50  
Day and time announcement . . . . . . . .50  
Operating the answering machine . . . .51  
Switch on/off . . . . . . . . . . . . . . . . . . . .51  
Outgoing messages . . . . . . . . . . . . . . .51  
Answer & Record mode . . . . . . . . . . . .52  
Answer Only mode . . . . . . . . . . . . . . .52  
Set answer mode . . . . . . . . . . . . . . . . .52  
Record your own outgoing message . . .53  
Play/delete outgoing message . . . . . . .54  
Answer delay . . . . . . . . . . . . . . . . . . . .54  
text messages . . . . . . . . . . . . . . . . . . .43  
Delivery of SMS messages . . . . . . . . . .43  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
6
In this guide  
Set answer delay . . . . . . . . . . . . . . . . .55  
Audible message alert . . . . . . . . . . . . .55  
New message display . . . . . . . . . . . . . .56  
Play messages at the handset . . . . . . .56  
Play messages at the base . . . . . . . . . .58  
Delete all messages . . . . . . . . . . . . . . .58  
Record a memo . . . . . . . . . . . . . . . . . .59  
Call screening . . . . . . . . . . . . . . . . . . .59  
Set call screening volume . . . . . . . . . .60  
Call screening at the handset . . . . . . . .60  
Call screening at the base . . . . . . . . . .61  
Memory full . . . . . . . . . . . . . . . . . . . . .61  
View/dial missed and received calls  
on the handset . . . . . . . . . . . . . . . . . .66  
View/dial missed calls on the base . . . .67  
Redial from the handset . . . . . . . . . . . .67  
All calls . . . . . . . . . . . . . . . . . . . . . . . .68  
Delete Calls list . . . . . . . . . . . . . . . . . .69  
Call Diversion . . . . . . . . . . . . . . . . . . .69  
Call Waiting . . . . . . . . . . . . . . . . . . . . .70  
Reminder call . . . . . . . . . . . . . . . . . . .71  
Personalise the handset . . . . . . . . . . .72  
Ringtone . . . . . . . . . . . . . . . . . . . . . . .72  
Ringer volume . . . . . . . . . . . . . . . . . . .72  
Handset name . . . . . . . . . . . . . . . . . . .73  
Language . . . . . . . . . . . . . . . . . . . . . .73  
Picture . . . . . . . . . . . . . . . . . . . . . . . .74  
Menu colour . . . . . . . . . . . . . . . . . . . .74  
Auto talk . . . . . . . . . . . . . . . . . . . . . . .75  
Keybeep . . . . . . . . . . . . . . . . . . . . . . .76  
PABX access code . . . . . . . . . . . . . . . .76  
Call groups . . . . . . . . . . . . . . . . . . . . .77  
Handset default settings . . . . . . . . . . .78  
Remote access . . . . . . . . . . . . . . . . . .62  
Security code . . . . . . . . . . . . . . . . . . . .62  
Switch answering machine  
on remotely . . . . . . . . . . . . . . . . . . . . .62  
Time saver . . . . . . . . . . . . . . . . . . . . .63  
Operating your answering machine  
from another phone . . . . . . . . . . . . . . .63  
BT Calling Features . . . . . . . . . . . . . .65  
Caller Display . . . . . . . . . . . . . . . . . . .65  
Caller information not available . . . . . .65  
Calls lists . . . . . . . . . . . . . . . . . . . . . . .66  
Base settings . . . . . . . . . . . . . . . . . . .79  
Ringtone . . . . . . . . . . . . . . . . . . . . . . .79  
Ringer volume . . . . . . . . . . . . . . . . . . .79  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
In this guide  
7
Handset priority . . . . . . . . . . . . . . . . .79  
Dial mode . . . . . . . . . . . . . . . . . . . . . .80  
System PIN . . . . . . . . . . . . . . . . . . . . .81  
Default base settings . . . . . . . . . . . . . .81  
General information . . . . . . . . . . . . . .95  
Safety . . . . . . . . . . . . . . . . . . . . . . . . .95  
Cleaning . . . . . . . . . . . . . . . . . . . . . . .96  
Environmental . . . . . . . . . . . . . . . . . . .96  
Guarantee . . . . . . . . . . . . . . . . . . . . . .97  
Returning your phone . . . . . . . . . . . . .98  
How many telephones  
can you have? . . . . . . . . . . . . . . . . . . .99  
Connecting to a switchboard . . . . . . . .99  
Access code and entering a pause . . .100  
Dialling mode . . . . . . . . . . . . . . . . . .100  
Declaration of Conformance . . . . . . .101  
R&TTE . . . . . . . . . . . . . . . . . . . . . . .101  
Accessories and spares . . . . . . . . . . .101  
For your records . . . . . . . . . . . . . . . . .101  
Time settings . . . . . . . . . . . . . . . . . . .82  
Set alarm . . . . . . . . . . . . . . . . . . . . . .82  
Alarm tone . . . . . . . . . . . . . . . . . . . . .83  
Switch alarm off . . . . . . . . . . . . . . . . .83  
Set time and date . . . . . . . . . . . . . . . .83  
Set day . . . . . . . . . . . . . . . . . . . . . . . .84  
Games . . . . . . . . . . . . . . . . . . . . . . . .85  
To enter the games menu . . . . . . . . . .85  
Additional handsets and bases . . . . . .86  
Register a new  
BT Equinox handset . . . . . . . . . . . . . . .86  
Register handset with an  
additional base . . . . . . . . . . . . . . . . . .87  
Select base . . . . . . . . . . . . . . . . . . . . .88  
De-register a handset . . . . . . . . . . . . .88  
Help . . . . . . . . . . . . . . . . . . . . . . . . . .89  
Replacing handset batteries . . . . . . . . .89  
Helpline . . . . . . . . . . . . . . . . . . . . . . .89  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
8
Getting started  
WARNING  
Location  
Do not place your BT Equinox  
1350 in the bathroom or other  
humid areas.  
You need to place your BT Equinox 1350 close enough  
to a mains power and telephone socket so that the cables  
will reach.  
Handset range  
The BT Equinox 1350 has a range  
of 300 metres outdoors when there  
is a clear line of sight between the  
base and handset. When there is  
no clear line of sight between the  
base and handset, e.g. base  
indoors and handset either indoors  
or outdoors, the range could be  
reduced to 50 metres. Thick stone  
walls severely affect the range.  
Make sure it is at least 1 metre away from other electrical  
appliances to avoid interference.  
Your BT Equinox 1350 works by sending radio signals  
between the handset and base. The strength of the  
signal depends on where you site the base. Putting it as  
high as possible ensures the best signal.  
Signal strength  
The  
symbol on your handset  
screen indicates when you are in  
range. When you are out of range,  
it flashes.  
Setting up  
1. Plug the mains power cable into the base and plug the  
other end into the wall socket.  
IMPORTANT  
Do not connect the telephone line  
until at least one of the handsets is  
fully charged.  
The base must be plugged into the  
mains power at all times.  
Which socket?  
Power socket  
Telephone line socket  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Getting started  
9
2. Insert 2 x AAA NiMH batteries supplied into the handset.  
Slide the battery compartment cover into place.  
The red Charging light stays on  
while the handset is on the base,  
even when the batteries are fully  
charged.  
Talk/Standby time  
Under ideal conditions, fully charged  
handset batteries should give up  
to 9 hours talktime or 70 hours  
standby on a single charge.  
Battery low warning  
The handset battery symbol is  
empty and you will hear a warning  
beep. Start recharging your  
handset right away.  
3. Charge the handset for at least 24 hours by placing it on  
the base. The red Charging light comes on. The handset  
is pre-registered to the base as Handset 1. The screen  
shows the standby display.  
When charging the battery, level  
bars are animated.  
Replacing batteries  
Use only rechargeable 750mAh or  
higher capacity AAA NiMH batteries.  
Battery performance  
When batteries are fully charged  
the display shows three green bars.  
To keep your batteries in the best  
conditions, leave the handset off  
the base for a few hours at a time  
(after the initial 24 hour charge).  
Please note however, that new  
NiMH batteries do not reach full  
capacity until they have been in  
normal use for several days.  
4. After 24 hours, plug the telephone line cord into the wall  
socket and your BT Equinox 1350 base.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
10  
Getting started  
Running the batteries right down  
at least once a week will help them  
last as long as possible.  
Range indicator  
The  
symbol on your handset display indicates when  
you are in range of the base. If you are out of range, the  
symbol will flash. If you are on a call you will hear a  
beep in the earpiece and you will need to move closer to  
the base. The handset display shows Baseand the  
number of the base last used.  
The charge capacity of rechargeable  
batteries will reduce with time as  
they wear out, so reducing the  
talk/standby time of the handset.  
Eventually they will need to be  
replaced. New batteries can be  
obtained from the BT Equinox  
Helpline 0870 605 8047.  
Day, date and time  
If you have subscribed to your network’s Caller Display  
service, the time and date will be set automatically when  
you receive your first call. However, the day will not be set.  
Helpline  
When the day is set, your answering machine will  
announce the correct day your messages are received.  
To set the day, date and time manually, see Time Settings,  
page 83.  
If you have any difficulties setting  
up your BT Equinox 1350, please  
call the BT Equinox Helpline on  
0870 605 8047.  
Your BT Equinox 1350 is now ready for use.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Getting started  
11  
Additionally, if you have purchased a  
BT Equinox 1350 multiple pack  
For each additional handset & charger:  
Ensure the charger is connected to  
the mains at all times.  
1. Connect the power adaptor to the charger and switch on.  
2. Insert the batteries.  
3. Charge the handset for at least 24 hours.  
Your BT Equinox 1350 additional handset comes  
pre-registered to the base as Handset 2 and this is shown  
on the display.  
Your BT Equinox 1350 multiple pack is now ready  
for use.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
12  
Getting to know your phone  
Handset buttons  
Power on/off  
Press and hold to switch handset  
on or off, page 18.  
Call indicator/In use light  
Red light comes on when the  
phone rings or when in use.  
Di  
Volume/Scroll/Dialled calls/  
Received calls  
Belt clip lugs  
Adjust earpiece/handsfree volume  
page 18; handset and base  
volume, pages 72 and 79.  
Open dialled (redial) list, page 21.  
Open missed calls list, page 66.  
Scroll through the directory, menu  
options, redial and calls list.  
On-screen options  
Open the menu and select the  
options you require, page 16.  
SMS  
Opens the text messaging menu,  
page 35.  
On-screen options  
Open the phone book and select  
the options shown on the screen,  
page 16.  
Headset socket  
Use to make and receive calls  
without having to hold the  
handset, page 25.  
End  
End a call, page 19.  
S
S
M
(Headset not supplied.)  
Keypad lock  
1
4
3
2
Press to lock the keypad, page 23.  
To unlock, press the ON Option  
button.  
Talk  
Press to make calls, page 18.  
During a call, press to enter  
handsfree mode, page 20.  
6
9 X  
5
8
7
Internal (Int)  
Lets you make calls between  
handsets registered to the base,  
page 23.  
Also used to switch between upper  
and lower case characters.  
0
Recall (R)  
For use with a switchboard, page 99  
and BT Calling Features, page 65.  
R
Int  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Getting to know your phone  
13  
Base  
Navigation button  
Base display icons  
Delete  
Use to scroll through menu options.  
Adjusts speaker volume, page 18.  
Skip forwards and back through  
messages, page 58.  
See page 15.  
Deletes messages,  
page 58.  
Delete characters  
on screen.  
Open Redial list, page 21.  
Open Calls list, page 67.  
Stop  
Stop message playback,  
Play  
Play/Pause answering  
page 58.  
machine messages, page 58.  
End call  
Press to end a call,  
page 19.  
Answer On/Off  
Switch answering machine  
on or off, page 51.  
BT Equinox 1350  
12:44AM 01/05  
Messages  
FLASHING = new  
answering machine  
message(s).  
OFF = no new answering  
machine messages.  
Handsfree  
Make and answer calls at  
the base using the  
Skip  
Skip  
Play  
Delete  
V
DECT  
loudspeaker, page 20.  
Digital Clarity  
In use  
ON = power on, line  
ready for use.  
s
New SMS  
u
1
4
7
2
5
8
0
3
6
9
Lights up if you have new  
text messages,  
page 35.  
g
FLASHING = incoming call/  
line in use.  
S
R
SIM Card reader  
Charging  
ON = handset on  
base/charging.  
Remove and insert  
your SIM card for  
copying, see page 31.  
Intercom  
Call and talk to  
handset users,  
page 22.  
Names  
S
Secrecy – stops your caller  
from hearing you so you can  
speak to someone else close  
by, page 21.  
R
Opens the  
phonebook,  
page 33.  
For use with a  
switchboard, page 99.  
and BT Calling Features,  
page 65.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
14  
Getting to know your phone  
Handset standby screen – These are where the handset icons will appear.  
Handset display icons – The number of the handset is displayed at all times. You can change  
the name on the handsets, e.g. Michael, Kitchen, Office etc.  
These are the main display icons you will see.  
On hook.  
Keypad locked.  
Off hook.  
Answering machine on.  
Battery status.  
You have a new answering machine message.  
Missed call alert. Check Calls list.  
You have a new text message.  
In range indicator (flashes when out of range).  
Alarm.  
Ringer off.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Getting to know your phone  
15  
Base display icons screen  
In use  
Clock  
Date Incoming call  
Indicates SIM card  
has been recognised  
NEW  
CALL  
Handsfree  
5:21 08/05  
PM  
“Messages XX” is displayed when  
answering machine is switched on and  
indicates the number of messages  
received. Not displayed when  
New call received  
in the calls list  
Indicates a new answering  
machine message  
answering machine is switched off.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
16  
Getting to know your phone  
Navigating the handset menu  
Your BT Equinox 1350 has a handset menu system  
which is easy to use. Each menu leads to a list of  
options. The menu map is shown on the following page.  
When the handset is switched on and in standby, press  
the option button under MENU to open the main menu.  
Press the  
or  
button to scroll to the menu option  
you want. Then press OK to select further options or  
confirm the setting displayed.  
For example to change the handset ringer volume:  
1. Press MENU then scroll  
to Personaliseand press OK.  
2. Press OK to select Handset, scroll  
then press OK.  
to RingVolume  
3. The current setting is displayed. Press  
to increase or  
to decrease the volume, the ringtone is played at each  
level you select. Press OK to confirm.  
Select the option displayed by  
pressing the button underneath it.  
Exit or go back one level in the handset menu  
To the previous level in the menu, press BACK.  
For example, select Namesby  
pressing the option button below it.  
To cancel and return to standby at any time, press  
.
If no button is pressed for 60 seconds, the handset  
returns to standby automatically.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Getting to know your phone  
17  
Handset menu map  
Names – Options  
(Phonebook)  
(page 26)  
SMS (page 35)  
Write Message Inbox Drafts Outbox Delete Messages Templates  
Settings  
(once an entry has  
been stored)  
Add Entry  
Answer Machine (page 50)  
Play Messages Delete Messages Answer On/Off Record Memo  
Answer Settings  
Show Details  
Delete Entry  
Edit Entry  
Calls Lists (page 65)  
Received calls Missed calls Dialled calls Delete calls list  
Ringtone  
Personalise (page 72)  
Handset Call Groups  
Picture  
Copy from SIM  
Delete all  
Ringtone Ring volume Handset name Language Picture  
Menu Colour Auto Talk Key beep PABX Access code  
phonebook  
Base Settings (page 79)  
Base Ringtone Base Volume Handset Priority Dial Mode Recall Mode  
System PIN  
Copy entry  
Copy all names  
Time Settings (page 82)  
Alarm Set Date & Time Set Day  
Calling Features (page 65)  
BT 1471 Call Diversion On Call Diversion Off Call Diversion Check  
Call Waiting On Call Waiting Off Call Waiting Check Reminder Call Set  
Reminder Call Cancel Reminder Call Check Edit Number  
Registration (page 86)  
Register Handset Select Base De-register  
Games (page 85)  
Rabbit Runner Hector Bowling Insects Hunt Ti Aqua  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
18  
Using the phone  
Simple and easy.  
The  
button is located on the  
top left hand corner of the handset.  
Switch handset on/off (from standby screen)  
Di  
1. Press and hold  
2. Press again or place it in the base to switch the  
handset back on.  
to switch the handset off.  
Power on/off  
You need to press and hold the  
silver line next to the  
symbol.  
When making a call from the  
Make a call  
1. Press then dial the number you want.  
base, pressing  
automatically  
switches on the loudspeaker. You  
can hear the dial tone. The In Use  
button flashes on the base and the  
display shows  
.
Adjust earpiece or speaker volume  
The handset shows ExtLine  
engaged.  
1. During a call, press  
or  
to raise or lower the  
volume, 1-5.  
Preparatory dialling  
From the handset:  
1. Enter the number first. If you make a mistake, press  
CLEAR to delete. Press  
to dial.  
From the base:  
1. Enter the number first. If you make a mistake, press  
on the base to delete digits or press  
and start again.  
to return to idle  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Using the phone  
19  
End a call  
1. Press on the handset or base. Or if using the  
handset, simply place it back on the base.  
Call timer  
1. The handset and base display show the duration of  
external calls. After you hang up, the total call time is  
shown.  
Providing you have subscribed to  
your network’s Caller Display  
service, the caller’s number (and  
name if stored in the phonebook)  
is displayed.  
Receiving calls  
1. Press  
on the handset or base. Or if the handset is on  
the base, simply lift it up and speak.  
With the handset on the base:  
For more information on  
transferring calls, see page 24.  
If you answer or make a call using the base and wish to  
pick up the handset to continue the call, lift the handset  
from the base and it will automatically end the call on  
the base and transfer it to the handset.  
All calls on the base automatically  
use the base loudspeaker.  
During a call via the handset you  
can open the phonebook by  
pressing Namesand add, view  
details, delete or edit an entry in  
the phonebook.  
Handsfree calls  
Handsfree lets you talk to your caller without holding  
the handset. It also enables other people in the room to  
listen to both sides of your conversation.  
This can be useful with handsfree  
calling.  
To use the phonebook, see page 26.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
20  
Using the phone  
Make a handsfree call  
Using the handset:  
1. Press  
twice. The display shows  
. Dial the number.  
Your call can be heard over the handset’s loudspeaker.  
2. To switch back to the handset at any time, press  
again. Press  
to end the call.  
You can switch any call to handsfree by pressing  
during the call.  
Using the base:  
Press the  
button. Enter the number. Your call will be  
heard over the base loudspeaker.  
Answer a call in handsfree  
When the phone rings:  
Using the handset:  
You can copy numbers in any  
handset redial list (dialled calls)  
into the phonebook, but you  
cannot copy numbers from the  
base redial list.  
1. Press  
twice. The call comes through the handset  
loudspeaker. Press  
earpiece.  
again to transfer back the  
To delete the redial list see Delete  
Calls Lists, page 69.  
Using the base:  
1. Press  
.
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Using the phone  
21  
Redial  
You can redial up to 20 of the last numbers called from  
your handset or 10 numbers called from the base.  
If you have stored a name in the phonebook to go with  
the number, the name will be displayed instead, see  
phonebook, page 26.  
Redial a number from the list  
1. Press  
on the handset or base to enter the redial list.  
or until the number you want is displayed.  
Scroll  
2. Press  
to dial the number.  
Secrecy  
During a call, you can talk to someone nearby without  
your caller hearing you.  
Handset secrecy  
1. During the call, press SECRECY. Display shows Secrecy  
On. Your caller cannot hear you.  
2. Press OFF to return to your caller.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
22  
Using the phone  
Base secrecy  
1. During the call, press  
. Display flashes SecrecyOn.  
Your caller cannot hear you.  
2. Press  
to return to your caller.  
The handset number is shown  
on the handset standby screen  
i.e. Equinox 1.  
Intercom / Paging  
You can hold an intercom call from the base with handset  
users. Calling the other handsets is also a useful way of  
locating a missing handset.  
Ring / Page all handsets from the base:  
1. If you wish to ring all registered handsets (or are unsure  
of the number of the handset you wish to ring), press  
, then  
on the base.  
2. All registered handsets will ring and display Paging.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Using the phone  
23  
You cannot make any calls,  
Ring / Page a specific handset from the base:  
including 999 and 112 emergency  
calls while the keypad is locked.  
Answer incoming calls by pressing  
as normal.  
1. If you know the handset number, press and release  
on the base. Use the keypad to enter the  
handset number you want (i.e. 1).  
2. The handset will ring and display InternalCallHandset  
X(where X is the handset number).  
3. Press  
on the handset. You can now talk to each other.  
The handset number is shown on  
the handset standby screen i.e.  
Equinox 1. The base number is 0.  
Handset keypad lock  
You can lock the keypad to prevent accidental dialling  
while carrying the handset around.  
1. Press and hold  
Lockedand the  
until the screen shows Keypad  
appears.  
2. Press Unlockthen YES to use the keypad again.  
Internal calls  
You can make internal calls between the base and any  
registered handsets.  
Call another handset or base  
1. Press  
on the handset or  
on the base then  
for the base.  
0
enter the handset number or  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
24  
Using the phone  
Please note, for this feature to  
work you need more than one  
handset registered to the base.  
2. The receiving handset or base must press  
call. You can now speak to each other.  
to take the  
3. Press  
to end the call.  
3-Way call  
You can put an external caller on hold, talk to another  
handset or base user, then hold a call between all three.  
1. During a call, press  
on the handset, your caller is  
0
put on hold. Enter the handset number or  
for  
the base, to talk to another internal caller. The receiving  
handset or base must press to take the call  
2. Press and hold . All three callers can talk. Press  
to end the internal call. Press  
the call.  
to hang up  
Transfer a call  
You can transfer an external call to or from a handset or  
the base.  
During the call:  
1. Press  
on the base or  
on the handset. Your  
caller is put on hold.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Using the phone  
25  
0
2. Enter the handset number you want or  
for the base  
and press  
. The receiving handset or base must press  
to take the call. You can speak to the other handset  
or base user.  
3. The originating handset or base must press  
to  
transfer the call.  
Caller on hold  
You can put an external caller on hold, talk to another  
handset user, then resume your external call.  
1. During a call, press  
your caller is put on hold. Enter  
the handset number you want.  
2. Press to end the internal call and return to your  
external caller. The other handset presses  
the call.  
to end  
Using a headset (not supplied)  
If you wish to purchase a  
compatible headset, please call the  
Helpline on 0870 605 8047.  
The headset lets you make and receive calls without  
having to hold the handset.  
1. Pull back the rubber bung on the side of the handset  
and plug the headset into the socket. You can now  
make and receive calls as normal.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
26  
Phonebook  
If you subscribe to your network’s  
Caller Display service, and want  
the names in your Phonebook  
displayed instead of the phone  
numbers, you must store the full  
telephone number including the  
national code.  
Each BT Equinox handset can store up to 200 names  
and numbers.  
The base can store at least 50 names. The base  
phonebook is only accessible from the base.  
Names can be up to 16 characters long and numbers up  
to 20 digits.  
Handset phonebook  
Writing tips  
Entering names  
Add entry  
1. Press NAMES.  
Use the keypad letters to enter  
names, e.g. to store TOM:  
2. If the Phonebook is empty, AddEntryis highlighted.  
Press OK.  
1. Press  
2. Press  
3. Press  
once to enter  
three times to enter  
once to enter  
T.  
O.  
Or  
M.  
If you make a mistake, press  
CLEAR to delete the last character  
or digit.  
3. If names have been stored, they are listed.  
Press OPTIONS. AddEntryis highlighted. Press OK.  
Press  
to switch between upper  
4. Use the keypad to enter the name, then press SAVE.  
and lower case letters.  
5. Use the keypad to enter the number, then press SAVE.  
The  
icon will be displayed when  
you have selected upper case.  
The screen shows the Names list.  
Press  
to enter a space.  
6. Press and hold BACK to return to standby.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Phonebook  
27  
Phonebook character map  
There is also an SMS text  
messaging character map on page  
38.  
Standard  
Key Case Assigned letters  
1
2
-
space  
a
.
,
:
;
!
?
¡
¿
1
ç
l
b
c
2
2
3
3
4
4
5
5
6
6
s
à
Ä
è
É
ì
á
Å
é
%
í
â
ã
Ç
ë
ä
?
å
æ
?
u
A
d
B
e
C
f
Æ
ê
3
4
5
6
7
8
9
0
*
l
%
u
D
g
E
F
i
l
h
î
ï
_
õ
u
G
j
H
k
I
Ì
_
l
l
-
u
J
K
n
L
o
O
r
-
l
m
M
p
ñ
Ñ
7
7
ù
Ú
9
9
ò
Ö
ß
/
ó
(
ô
:
ö
ø
(
u
N
q
l
/
u
P
Q
u
R
v
V
y
Y
&
&
£
£
S
8
8
z
l
t
ú
Ü
)
ü
:
u
T
U
x
l
w
W
0
u
X
@
@
?
?
Z
)
l
u
0
STD  
*
$
$
¥
¥
*
#
STD  
#
#
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
28  
Phonebook  
Dial an entry  
1. Press NAMES.  
2. Scroll  
to enter the first letter of the name, e.g. press  
times for names beginning with S  
or  
to the name you want or use the keypad  
four  
.
3. Press  
to dial.  
Edit name and number  
1. Press NAMES then scroll  
or  
to the name you  
to EditEntryand  
want, then press OPTIONS. Scroll  
press OK.  
2. EditEntryscreen is displayed. Press CLEAR to delete or  
use or to position the cursor. Use the keypad to  
change the name. Press SAVE.  
3. Edit the number and press SAVE. Display returns to the  
list of names.  
4. Press and hold BACK to return to standby.  
View details  
1. Press NAMES then scroll  
want, then press OPTIONS.  
or  
to the name you  
2. Scroll  
to ShowDetailsand press OK.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Phonebook  
29  
3. Displays shows the name, number and any call group or  
ringtone you may have assigned to the entry.  
4. Press and hold BACK to return to standby.  
Delete an entry  
1. Press NAMES then scroll  
want, then press OPTIONS.  
or  
to the name you  
2. Scroll  
to DeleteEntryand press OK.  
3. Press YES to confirm or NO to cancel.  
4. Press and hold BACK to return to standby.  
Select ringtone  
You can assign a specific ringtone  
to a caller, but in order for it to  
work you must subscribe to your  
network’s Caller Display Service.  
You can choose which ringer melody is played when you  
receive a call from selected numbers in the phonebook.  
1. Press NAMES then scroll  
want, then press OPTIONS.  
or  
to the name you  
2. Scroll  
to Ringtoneand press OK. The Ringtone  
screen is displayed and the current setting is highlighted.  
3. Scroll or to the ringtone you want. A sample is  
played. Press OK. The display shows RingtoneSaved  
then returns to the phonebook list.  
4. Press and hold BACK to return to standby.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
30  
Phonebook  
Picture  
You can assign a picture to a caller,  
but in order for it to work you must  
subscribe to your network’s Caller  
Display Service.  
You can select a picture to be displayed on a handset  
screen when you receive a call from a number stored in  
the phonebook.  
You cannot assign a picture on the  
base.  
1. Press NAMES then scroll  
then press OPTIONS.  
or  
to the name you want,  
2. Scroll  
or  
to Pictureand press OK. The current  
setting is highlighted.  
3. Scroll  
or  
to the picture you want and press VIEW.  
The picture is displayed. Press BACK to return to the  
picture list or press USE to assign the picture to the entry  
you have selected.  
4. Press and hold BACK to return to standby.  
Copy entry  
You can copy an entry to another BT Equinox handset  
registered to your BT Equinox 1350 base.  
1. Press NAMES then scroll  
then press OPTIONS.  
or  
to the name you want,  
2. Scroll  
to CopyEntryand press OK. The CopyEntry  
screen shows all registered handsets and the base.  
3. Scroll to the handset you want to copy to, then  
press OK.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Phonebook  
31  
4. Press OK again to copy another number or press and  
hold BACK to return to standby.  
Copy phonebook to handset  
You can copy the whole phonebook to another BT Equinox  
handset registered to your BT Equinox 1350 base.  
When you copy the whole  
phonebook or SIM card, it will add  
to the entries already stored.  
1. Press NAMES then OPTIONS.  
2. Scroll  
to CopyAllNamesand press OK. The Copy  
AllNamesscreen shows all registered handsets.  
3. Scroll to the handset you want to copy to, then  
press OK.  
4. Press and hold BACK to return to standby.  
Copy from SIM to handset  
DO NOT ATTEMPT TO  
DOWNLOAD THE PHONEBOOK  
FROM 3G SIM CARDS.  
The SIM card reader in the BT  
Equinox base is not compatible with  
1.8V SIM cards (only available with  
3G phones, at the time of writing).  
You can copy complete phonebook lists from compatible  
mobile phone SIM cards. The SIM phonebook is copied  
to the handset you are using.  
1. Open the SIM card tray on the side of the base and place  
the SIM card into the tray with the side that says SIM  
face down. Slot the tray back into the base.  
Important  
Please note the side that says  
SIM should be facing down when  
inserted.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
32  
Phonebook  
WARNING  
2. Press NAMES on the handset, then OPTIONS.  
Keep SIM cards away from small  
children as they are a possible  
choking hazard.  
3. Scroll  
to CopyFromSIMand press OK. The CopyFrom  
SIMscreen is displayed.  
Handset memory full  
4. Enter the SIM card PIN code if requested and press OK.  
During copying, the screen shows the name of each  
entry as it is copied. The base display shows CopyingSIM  
If the handset memory becomes  
full during copying, not all the  
entries will be transferred.  
The maximum number of entries  
is 200. If your handset phonebook  
already contains 140 entries, only  
the first 60 entries on the SIM card  
will be copied.  
and the  
icon. When finished you see SIMcopyDone  
on the handset and you hear a confirmation beep.  
If you enter the wrong PIN twice, CopySIMFailedis  
displayed and the screen returns to standby.  
Your BT Equinox 1350 checks all  
available directory memory spaces  
on your mobile SIM card.  
If the handset memory becomes full during copying the  
screen shows MemoryFull.  
During copying, the In use light on  
the base will flash.  
5. Press and hold BACK to return to standby.  
If you forget your PIN or if the  
SIM card becomes locked because  
the wrong code has been entered,  
contact your mobile phone provider.  
Phonebook full  
If the phonebook becomes full when adding or copying  
entries, the screen shows MemoryFulland then returns to  
the previous screen.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Phonebook  
33  
Base phonebook  
The base can store at least 50 names.  
Names can be up to 16 characters long and numbers up  
to 20 digits.  
Add entry  
1. Press NAMES. Display shows first entry in the list  
(if previous entries have been stored).  
2. Press NAMES again. AddNewEntryis displayed.  
Press NAMES to display Name?  
3. Use the keypad to enter the name you want and press  
NAMES. Number?is displayed. Enter the number.  
4. Press NAMES. Display shows EntrySaved.  
Dial entry  
1. Press NAMES. Display shows first entry in the list.  
2. Scroll  
or  
or use the keypad to enter the first letter  
of the name, e.g. press four times for names beginning  
with S  
.
3. Press  
. Handsfree mode is selected and the number  
is displayed and dialled.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
34  
Phonebook  
Base phonebook  
Edit entry  
1. Press NAMES. Display shows first entry in the list.  
You can cancel editing or deleting  
entries and return to standby by  
2. Scroll  
3. Press  
4. Use  
or  
to the entry you want and press NAMES.  
pressing  
.
to Edit Entryand press NAMES again.  
to delete incorrect characters and use the  
keypad to enter the correct ones. Press NAMES to  
confirm.  
5
Use  
to delete incorrect digits and use the keypad to  
enter the correct ones. Press NAMES to confirm. Display  
shows Entry Saved.  
If the phonebook becomes full, the  
display shows Phonebook Full. You  
will have to delete existing entries  
before adding new ones.  
Delete entry  
1. Press NAMES. Display shows first entry in the list.  
2. Scroll or to the entry you want to delete and  
press NAMES.  
3. Scroll to Delete Entryand press NAMES.  
You cannot access the base  
phonebook during a call.  
If you decide not to delete when  
the display shows, Are you  
sure?, press  
.
4. Display shows, Are you sure?press NAMES. The  
display shows Entry Deleted.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
SMS text messaging  
35  
Welcome to the BT Text Service on your BT Equinox 1350.  
The SMS Service is provided by BT.  
IMPORTANT  
You must subscribe to your  
Network Provider’s Caller Display  
Service in order to use SMS text  
messaging.  
Your BT Equinox 1350 can send and receive messages to  
any mobile phone from participating mobile networks  
and compatible landline telephones in the UK.  
A fee may be payable. For this  
service to work, your telephone  
number must not be withheld.  
The fixed line SMS service is provided under BT’s terms  
and conditions for telephone service. These can be found  
by visiting the BT.com website at:  
WARNING  
The SMS feature will not work  
properly if you have more than one  
SMS product connected to your  
telephone line. You will need to  
disconnect one SMS product.  
http://www.bt.com/terms/tor.htm  
To subscribe to the SMS text messaging service  
SMS text messages can be sent  
only from your BT Equinox 1350  
handsets, not the base.  
When you send your first SMS text message from your  
BT Equinox 1350 you will automatically be registered for  
the service.  
You may also send messages to  
landline phones that are NOT SMS  
compatible. Messages to non-  
compatible lines will be connected  
to voice text and delivered in  
spoken words to the telephone as  
a call. Please note that the  
conversion can translate common  
abbreviations and smileys etc, but  
to ensure maximum clarity of  
message delivery, abbreviations  
etc should be used sparingly.  
On receipt of your first SMS through the service, the  
system will send you a welcome SMS message back.  
Please note that if you set up different user areas you  
will need to send a message from each user area to  
register them.  
You may also register by sending the word Register to 00000  
(5 zeros) upon which you will receive a confirmation  
message.  
Some other network provider lines  
may not be compatible with this  
SMS service.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
36  
SMS text messaging  
Cost of the fixed line service  
There is no subscription charge (other than the  
subscription to Caller Display). Visit the BT.com website  
(www.bt.com) to find out how much it costs to send a  
text message (depends upon your call package).  
Using SMS  
Helpline  
With SMS (Short Message Services) you can send and  
receive text messages up to 160 characters long.  
If you have any difficulties sending  
or receiving SMS text messages,  
please see page 93 for the relevant  
Helpline number.  
You can type in messages using the keypad as normal or  
you can use FasTxT (predictive text) which makes writing  
SMS messages quicker and easier.  
Your phone is pre-set for standard text.  
Write an SMS text message  
1. Press MENU. The SMS screen is displayed. Press OK.  
When using SMS for the first time,  
it is recommended that you send a  
message to yourself on the  
telephone number your BT Equinox  
1350 is connected to. If you do  
this you can see how messages are  
both sent and received.  
2. Press OK again to select WriteMessage. The screen  
indicates the type of writing method in use FasTxT or  
Standard.  
3. Press and hold  
to switch between FasTxT or  
Standard.  
You can write text messages two ways: FasTxT or  
Standard text.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
SMS text messaging  
37  
FAST TxT  
If the letter you want is not  
FasTxT predictive text  
displayed you need to press  
again (repeatedly if necessary) until  
the correct character is displayed.  
FasTxT lets you write messages more quickly.  
To switch between upper and lower case letters,  
press  
For example, to write Hello:  
1. Press then to display H  
.
.
2. Now press  
3. Press  
. FasTxT predicts the next letter will be E  
to complete the word Hello.  
to enter a space.  
.
4. Press  
With FasTxT, press OPTIONS to scroll through and  
select the character option available under each button.  
These are also displayed at the top of the screen.  
Standard text  
You can enter a word by pressing each letter button a  
Characters available  
The number of characters available  
are counted down from 160 to 0 so  
you always know how much more  
text you can write.  
number of times to display the character you want on the  
screen.  
To write the word “Hello”, press  
,
,
,
,
.
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
38  
SMS text messaging  
SMS text messaging character map  
There is also a phonebook  
character map on page 27.  
Standard  
Key Case Assigned letters  
1
2
space  
.
,
:
;
!
?
¡
¿
'
"
1
l
a
b
B
e
c
2
2
3
3
4
4
5
5
6
6
s
à
Ä
è
É
ì
ä
å
æ
Ç
?
?
Deleting text  
u
A
d
D
g
G
j
C
f
Å
é
Æ
%
When writing, press CLEAR. When  
reading, press OPTIONS, select  
Deletethen YES.  
3
4
5
6
7
8
9
0
*
l
u
E
F
i
%
_
l
h
u
H
k
I
_
-
The first character on the  
button gives you a space.  
l
l
u
J
K
n
L
o
O
r
-
l
m
M
p
P
t
ñ
Ñ
7
7
ù
Ü
9
9
ò
Ö
ß
/
ö
(
ø
(
u
N
q
Q
u
l
/
u
R
v
S
8
8
z
l
ü
:
:
u
T
w
W
0
0
*
U
x
V
y
l
)
u
X
@
@
?
#
Y
&
&
£
?
Z
)
l
u
STD  
EAT  
STD  
EAT  
$
£
¥
$
*
¥
#
#
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
SMS text messaging  
39  
Writing tips  
Use  
cursor up the line and  
moves the cursor left and  
or  
to move the cursor.  
moves the cursor down the line  
moves the cusor right. If  
moves the  
,
,
Sending  
When you are sending a text, the  
screen shows SendingSMSthen  
MessageSent.  
you make a mistake or want to delete text press CLEAR.  
Symbols  
When writing a message, you can  
select a symbol from options list.  
To read through your message if it is too long to fit on  
one screen, scroll  
or  
.
Using options  
Emoticons  
Emoticons are a fun, shorthand  
way of expressing your feelings.  
You can select the most  
appropriate Emoticon from the  
grid and add them to your  
message.  
While writing press OPTIONS to access the following  
options:  
SendTo– press OK. Enter the number when prompted  
or press SEARCH to open the phonebook.  
You can send a message to an individual entry.  
Templates  
Your BT Equinox provides a  
selection of common, ready to use  
statements which are easy to insert  
into your message.  
Save– scroll  
message for sending later.  
to Savethen press OK to save the  
InsertSymbol– scroll  
OK to display the symbol chart. Scroll  
to select, then OK to insert.  
to InsertSymbolthen press  
These are:  
or  
,
,
Please call  
I’ll be there at  
What time will you be home?  
I’ll call you  
InsertEmoticon– scroll  
to InsertEmoticonthen  
Happy Birthday!  
press OK to display the emoticons. Scroll  
to select, then OK to insert.  
or  
,
,
You can change these templates  
and replace them with your own.  
See page 42.  
InsertTemplate– scroll  
to InsertTemplatethen  
or to  
press OK to display the templates. Scroll  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
40  
SMS text messaging  
select, then OK to insert.  
UserName– You can send from the default user name or  
select your own user area so that the receiver knows who  
has sent the text. To set a user area scroll to User  
Namethen press OK. Scroll or to select the name,  
then OK to confirm, see page 47.  
Drafts folder  
Save to Drafts  
If you want to send your message later, you can save it  
in the Drafts folder.  
1. When writing a message, select OPTIONS then scroll  
to SAVE and press OK. Your message is saved in the  
Draftsfolder.  
Send from Drafts  
1. From the standby screen, press  
then OK to open  
the SMS menu. Scroll down to Draftsand press OK.  
2. Screen shows the first line of each message saved. Scroll  
or  
to the message you want and press READ. You  
can now open the Options menu to edit, send, delete or  
assign a user name to your message.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
SMS text messaging  
41  
Outbox  
Sent messages are stored in the Outbox.  
You can read, forward and delete messages in your  
Outbox.  
If forwarding a message to another person, you can edit  
the message before finally sending it.  
1. From the standby screen, press MENU then OK.  
Press OK again to open the SMS menu. Scroll down to  
Outboxand press OK.  
2. Scroll  
or  
to select the message you want then  
press READ. You can now open the Options menu to  
Edit, SendTo, Deleteor assign a user name to the  
message.  
Deleting  
You can delete all messages from the Inbox, Drafts or  
Outbox folder, or delete All Messages from all folders.  
1. From the standby screen, press  
to open the SMS  
menu. Scroll down to DeleteMessagesand press OK.  
2. Scroll or to select the folder you want or All  
Messages. Press OK. The appropriate screen is displayed.  
3. Press YES to confirm or NO to cancel.  
4. Press and hold BACK to return to standby.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
42  
SMS text messaging  
Changing templates  
To insert a template, see Using options, page 39.  
1. From the standby screen, press to open the SMS  
menu. Scroll down to Templatesand press OK.  
2. Scroll to the template you want and press OK.  
3. EditTemplateis highlighted. Press OK.  
Enter the new template using  
standard text.  
Use CLEAR to delete characters or  
and  
,
,
to move the cursor. Use the keypad to enter the new  
template then press SAVE. The new template replaces  
the old one.  
Delete template  
1. From the standby screen, press  
to open the SMS  
menu. Scroll down to Templatesand press OK.  
2. Scroll to the template you want and press OK. Scroll  
to Delete Template. Press OK.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
SMS text messaging  
43  
IMPORTANT  
Receiving and reading text messages  
When you receive a message it is stored automatically in  
the Inbox.  
You must subscribe to your  
Network Provider’s Caller Display  
Service in order to use SMS text  
messaging.  
A fee may be payable. For this  
service to work, your telephone  
number must not be withheld.  
The screen alerts you to a new message then displays the  
new message icon along with the number of new  
messages in your Inbox. On the base, the New SMS light  
comes on. You can also set an audible alert, see page 46.  
Please also see Help section on  
page 91-94.  
Delivery of SMS messages  
The system will always try and deliver the message to  
a text enabled phone in written format, only if there is  
a problem with delivery will the message be delivered  
as voice text, with the exception of forced voice text  
messages. See the Help section on page 92.  
Open Inbox  
1. Press READ then scroll  
or  
to select the message  
you want to read then press OK.  
2. When reading your messages press OPTIONS to access  
the following options:  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
44  
SMS text messaging  
When replying to or forwarding a  
message you have access to the  
same Options menu used for  
writing a text message.  
Reply– press OK to send a reply.  
Forward– scroll  
to Forwardthen press OK to  
forward the message to another number. Enter the  
number when prompted or press SEARCH to open the  
phonebook. You can send a message to an individual  
entry.  
When you open the SMS menu,  
new messages in the Inbox are  
marked with an ,.  
Delete- scroll  
to Deletethen press OK to delete the  
message.  
UseNumber- scroll  
to UseNumberthen press OK to  
call the number.  
SaveNumber- scroll  
to SaveNumberthen press OK  
to store the number in the phonebook.  
3. Press BACK to return to the Inbox screen and to  
standby.  
Open Inbox from standby screen  
1. From the standby screen, press  
to open the SMS  
menu. Scroll  
to Inboxand press OK.  
2. You can now scroll  
or  
to the message you want  
and press READ to open it. You can now open the options  
menu to reply, forward, delete or save it.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
SMS text messaging  
45  
SMS settings  
The SMS settings menu lets you:  
Select alternative service centres.  
Set the Terminal number.  
Switch SMS Alert on or off.  
Set different users so that each handset can have its own  
text mailbox.  
SMS Service Centre numbers  
To send and receive SMS text messages you need the  
telephone number of your Network’s SMS Centre.  
These numbers have been pre-loaded into the  
BT Equinox 1350.  
If you accidentally delete the SEND or RECEIVE SMS  
Service Centre numbers you will need to re-enter them  
in order for your SMS Service to work. Please see page  
49 for the correct numbers.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
46  
SMS text messaging  
To change the SMS Centre phone numbers  
1. From the standby screen, press SMS to open the SMS  
menu. Scroll to Settingsand press OK.  
2. Press OK to open Service Centres menu. Scroll  
setting you want and select OK.  
to the  
SetSendCentre– lets you set the number of the  
message sending service, see page 49 for the pre-set  
Service Centre numbers.  
Set SMS text alert  
Your handset can play a melody, morse beeps or a  
discreet tone to announce a new text message.  
The default setting is Off.  
1. From the standby screen, press SMS to open the SMS  
menu. Scroll  
to Settingsand press OK.  
2. Scroll  
to SMSAlert.  
3. Press OK.  
4. Scroll  
to SetAlertand press OK.  
Scroll  
or  
to select the type of alert you want –  
Morse, Discreetor Polyphonic.  
5. Press OK to confirm or BACK to return to the previous  
menu.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
SMS text messaging  
47  
6. Scroll  
or  
to set the alert On or Off and press OK  
to confirm the setting.  
7. Press and hold BACK to return to standby.  
User areas  
You can receive text messages into a user area or  
mailbox. The default user area setting is 9.  
All handsets can see the default User Area. You can set  
your own private user area which is protected by a PIN  
number. Your private user area can be accessed from  
any registered handset once the correct PIN number  
has been given.  
Up to 5 user areas are available (default +4). However,  
you can allocate any number between 0-9 to them.  
Set personal user area  
1. From the standby screen, press SMS to open the SMS  
menu. Scroll  
to Settingsand press OK. Scroll  
to Usersand press OK.  
2. If necessary, scroll  
to AddUserand press OK.  
Enter the user name and press SAVE.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
48  
SMS text messaging  
3. Enter a 4-digit password and press OK. Enter the  
password again to confirm and press OK. Your user  
screen is displayed.  
4. You will be assigned a terminal number 0-8. To see your  
Terminal Number scroll  
to TerminalNumberand  
press OK.  
5. Press BACK to return to the previous menu.  
Send text message from a user area  
1. From the standby screen, press SMS then OK.  
2. When you have written your message, press OPTIONS  
and scroll  
to UserName.  
3. If required, scroll to the user area you want and press OK.  
Enter your PIN number and press OK.  
4. The options menu is displayed again. You can now scroll  
to the next option you want, e.g. SendTo.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
SMS text messaging  
49  
Delete user area  
1. From the standby screen, press SMS to open the SMS  
menu. Scroll to Settingsand press OK. Scroll to  
Usersand press OK.  
2. Scroll to DeleteUserand press OK. Scroll  
or  
to select the user you want and press OK.  
3. Enter the 4-digit system PIN (that was previously  
allocated) and press OK to delete. The display returns to  
the previous menu.  
Default settings for SMS text  
messaging  
Receiving Service Centre 1  
Sending Service Centre 1  
Templates  
0800 58752  
1470P1709400  
Please call  
I’ll be there at  
What time will you be home?  
I’ll call you  
Happy Birthday!  
Set SMS Alert Melody  
User Area  
Morse  
9
Default user PIN  
0000  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
50  
Answering machine  
During operation via the handset  
or base, you will hear prompts that  
guide you through each step.  
You can operate your BT Equinox 1350 answering  
machine:  
from the handset  
from the base  
remotely from any external Touchtone™ telephone.  
The default setting for the answering machine is On.  
Until you change your outgoing message, your callers  
will be greeted with the pre-recorded message ‘Hello,  
your call cannot be taken at the moment, so please leave  
your message after the tone’.  
Day and time announcement  
An announcement of day and time of recording will be  
added automatically to each message and memo.  
When playing back messages at the handset, the date  
and time of the message is displayed on the screen.  
To set the day, see ‘Time Settings’, page 83.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Answering machine  
51  
Operating the answering machine  
Switch on/off  
At the handset:  
1. Press MENU, scroll  
to AnswerMachineand press OK.  
2. Scroll  
3. Scroll  
to AnswerOn/Offand press OK.  
or  
to select Offor On. Press OK. Display  
confirms AnswerOnor Off. You will also hear the setting  
confirmed in the earpiece and your current outgoing  
message is played.  
At the base:  
1. Press  
. The machine announces “Answer Off” or  
“Answer On”. When switched on, the machine also plays  
your current outgoing message.  
Outgoing messages  
This is the message your callers hear when the answering  
machine picks up their call. Your BT Equinox 1350  
comes with two pre-recorded outgoing messages, one  
for Answer & Record and one for Answer Only modes.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
52  
Answering machine  
Answer & Record mode  
This invites your caller to leave a message.  
The pre-recorded message is ‘Hello, your call cannot be  
taken at the moment, so please leave your message after  
the tone’.  
Answer Only mode  
This does not allow your caller to leave a message.  
The pre-recorded message is ‘Hello, your call cannot be  
taken at the moment, and you cannot leave a message, so  
please call later’.  
Set Answer mode  
1. At the handset, press MENU, scroll  
and press OK.  
to AnswerMachine  
2. Scroll  
3. Screen highlights AnswerMode, press OK.  
4. Use or to highlight either Answer& Recordor  
AnswerOnly.  
to AnswerSettingsand press OK.  
5. Press OK to confirm. Display shows the answer mode  
you have set.  
6. Press BACK to return to the previous screen.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Answering machine  
53  
Record your own outgoing message  
Your answer and record outgoing message can be up to  
3 minutes long. Your answer only outgoing message can  
be any length up to the space you have left in the  
memory. It will automatically replace the pre-recorded  
outgoing message.  
You can reinstate the original pre-recorded messages at  
any time by deleting your own recorded message.  
1. At the handset, press MENU, scroll  
and press OK.  
to AnswerMachine  
2. Scroll  
3. Scroll  
to AnswerSettingsand press OK.  
to OutgoingMessageand press OK.  
Recordis highlighted.  
4. Press OK. Use or  
Recordor AnswerOnly.  
to highlight either Answer&  
5. Press OK. Speak your message into the handset after  
the beep.  
6. Press SAVE on the handset to stop recording. Your  
message is played back.  
If you delete your own recorded  
outgoing message, the pre-  
recorded message is re-instated.  
You cannot delete the pre-recorded  
message.  
7. Press OK to stop playback or DELETE to cancel.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
54  
Answering machine  
Play/delete outgoing message  
1. At the handset, press MENU, scroll  
and press OK.  
to AnswerMachine  
2. Scroll  
3. Scroll  
to AnswerSettingsand press OK.  
to OutgoingMessageand press OK.  
Playis highlighted.  
4. Press OK. Use or  
Recordor AnswerOnly.  
to highlight either Answer&  
5. Press OK. Your message is played back.  
6. Press OK to stop playback or DELETE to delete the  
message.  
Answer delay  
Answer delay sets the amount of time before your  
BT Equinox 1350 answering machine picks up a call.  
The default setting is 6 rings.  
You can select an answer delay of 2-9 rings or Time Saver.  
With Time Saver if you have new messages, your  
answering machine answers after 2 rings. If you do not  
have new messages it will answer after 6 rings.  
Therefore, if you are away from home and want to check  
if you have any messages, if you call and you hear a third  
ring you can hang up and save the cost of a call.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Answering machine  
55  
Set answer delay  
1. At the handset, press MENU, scroll  
and press OK.  
to AnswerMachine  
2. Scroll  
3. Scroll  
4. Press  
to AnswerSettingsand press OK.  
to AnswerDelayand press OK.  
or to highlight the setting you want and  
press OK to confirm. Display shows Saved.  
Audible message alert  
Your BT Equinox 1350 base can be set to beep every  
few seconds to indicate that you have new messages.  
The default setting is off.  
1. At the handset, press MENU, scroll  
and press OK.  
to AnswerMachine  
2. Scroll  
3. Scroll  
4. Press  
to AnswerSettingsand press OK.  
to MessageAlertand press OK.  
or to highlight the setting you want, Onor  
Offand press OK to confirm.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
56  
Answering machine  
New message display  
At the handset:  
When you have a new answering machine message the  
screen shows YouhavexNEWMessagesand the  
icon.  
At the base:  
The Messages light flashes and the total number of  
messages will be displayed.  
12:44AM 01/05  
If the memory becomes full when a caller is leaving a  
message, they will hear ‘Memory full. Thank you for calling’  
and the answering machine will hang up. The answering  
machine will switch to Answer Only mode.  
Play messages at the handset  
Before playback the machine  
announces “You have X new  
messages” and begins to play  
them. New messages are played  
first. Previously played messages  
are announced “You have X old  
messages”.  
1. When you have new messages, press PLAY.  
Or  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Answering machine  
57  
1. To play messages at any time, press MENU, scroll  
AnswerMachineand press OK. Screen highlights Play  
Messages.  
to  
During playback of messages if the  
message is a memo, the display  
shows MEMO.  
Pause will hold a message for up to  
60 seconds, before returning your  
phone to standby.  
2. Press OK. Your messages are played. The display  
indicates NewMessageor OldMessage. The number or  
name of the caller and date and time of the call are also  
displayed if you have subscribed to a Caller Display  
service.  
You cannot delete new (unplayed)  
messages.  
When the last message is played,  
the machine announces,“End of  
messages”.  
During playback, you can press:  
PAUSE – pause the message, then press to resume  
playback.  
DELETE – to delete the current message. Display  
confirms MessageDeleted.  
– press once to replay the message or twice to play  
the previous message.  
– to play the next message.  
or  
– to hear messages over the handset loudspeaker.  
Press again to switch back to the earpiece.  
– to stop playback.  
– to adjust the volume.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
58  
Answering machine  
Play messages at the base  
Play  
1. Press  
.
2. During playback, you can press:  
Play  
– to pause and, again to resume playing the  
message.  
Delete  
– to delete the current message. Display confirms  
MessageDeleted.  
– press once to replay the message or twice to play  
the previous message.  
– to play the next message.  
or  
– to adjust the volume.  
– to stop playback and ring the caller’s number.  
– to stop playback and return to standby.  
Delete all messages  
At the handset:  
1. Press MENU, scroll  
to AnswerMachineand press OK.  
2. Scroll  
to DeleteMessagesand press OK. Display  
shows DeleteAllOldMessages?Press DELETE to  
confirm or BACK to cancel and return to the  
previous screen.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Answering machine  
59  
At the base:  
Delete  
1. In standby, press and hold  
. The machine  
announces, “To delete all old messages, press delete”.  
Delete  
2. Press  
again, the machine announces, “All old  
messages deleted”.  
Memos are stored in the same way  
as incoming messages and the  
message counter will increase by 1.  
Record a memo  
You can record a memo message on the answering  
machine for other users to hear.  
Memos can only be recorded at the handset.  
1. Press MENU, scroll  
to AnswerMachineand press OK.  
2. Scroll to RecordMemoand press OK.  
3. Speak your message after the tone. To end recording  
press SAVE. Your memo is played back.  
Delete  
4. Press OK to stop playback or  
to cancel the memo.  
Call screening  
You can listen while your answering machine takes a call.  
This lets you identify the caller and decide whether to  
take the call yourself.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
60  
Answering machine  
Set call screening volume  
1. At the handset, press MENU, scroll  
and press OK.  
to AnswerMachine  
2. Scroll  
3. Scroll  
4. Press  
to AnswerSettingsand press OK.  
to CallScreeningand press OK.  
or to highlight the volume setting you want  
and press OK to confirm.  
Call screening at the handset  
When the answering machine takes a call, the caller’s  
details are displayed (providing you have a Caller Display  
service).  
1. On the handset, press SCREEN to listen in to your caller  
leaving a message. Any other handsets will display  
Screeningongoing.  
2. To speak to your caller, press  
or to stop screening,  
press END. Recording stops automatically if you choose  
to speak to your caller.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Answering machine  
61  
Call screening at the base  
1. Providing the base call screening setting is switched to  
an audible level, see page 60, you can hear your  
outgoing message being played and the caller leaving  
their message.  
2. Press  
or  
to adjust the volume if required.  
Memory full  
When the recording memory is full:  
At the handset, the screen displays the memory full  
message.  
At the base, the message icon and the new message  
light both flash.  
You must delete messages before new ones can be  
recorded.  
If a caller is leaving a message when the memory  
becomes full your machine will announce, “Memory full.  
Thank you for calling”, and hang up. The machine will also  
automatically set to Answer Only. You must delete  
messages before you can receive any new ones.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
62  
Remote access  
Security code  
You can keep a note of your  
Remote Access Security PIN by  
writing it in the space provided on  
page 101.  
You can operate your answering machine from any  
modern phone by calling your BT Equinox 1350 and  
entering a 3-digit security code.  
The pre-set code is 000. You can change this to help  
prevent unauthorised callers from listening to your  
messages.  
Set security remote access code  
1. At the handset, press MENU, scroll  
Machineand press OK.  
to Answer  
2. Scroll  
3. Scroll  
to AnswerSettingsand press OK.  
to SecurityCodeand press OK. The display  
shows EnterOldPIN: (pre-set code is 000).  
4. Press OK. Display shows EnterNewPIN:Enter a new  
3 digit PIN and press OK.  
Display shows ConfirmNewPIN. Enter the new PIN again  
and press OK. Display shows Saved.  
Switch answering machine on remotely  
If you forget to switch on your answering machine, you  
can do it from another phone.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Remote access  
63  
1. Dial your phone number and let it ring. After 20 rings,  
the call is answered, at this time press . You will  
hear, ‘Please enter your security code’. Enter your security  
code.  
2. For instructions on how to switch your answering machine  
on see page 64, where there is a full list of options.  
Time saver  
If you have set the Answer Delay to Time Saver, your  
answering machine will answer after 2 rings if you have  
new messages or 6 rings if you do not have new  
messages. This gives you time to hang up before you are  
connected, saving you the cost of a call. To set Answer  
Delay, see page 55.  
Operating your answering machine from another  
phone  
1. Dial your phone number. When you hear your outgoing  
message, press  
. You will hear ‘Please enter your  
security code’.  
2. Enter your 3-digit code.  
3. If you have messages, your machine announces ‘You have  
(n) new messages’, and they are played. Or you will hear  
‘You have no new messages, to hear main menu press 1’.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
64  
Remote access  
Use the buttons on the keypad to operate your  
answering machine:  
hear main menu.  
play all messages.  
play new messages.  
once to repeat the current message, twice to play  
previous message.  
delete the message being played.  
skip forward to the next message.  
set answer mode.  
play your outgoing message.  
record a new outgoing message.  
switch answering machine off/on.  
If you don’t give any instructions for 8 seconds, your  
BT Equinox 1350 will hang up.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
BT Calling Features  
65  
Helping you manage your calls  
IMPORTANT  
To use Caller Display you must first  
subscribe to the service from your  
network provider. A quarterly fee  
may be payable.  
Caller Display  
If you subscribe to a Caller Display service you can see  
who is calling you on your handset or base display, as  
well as the time and date of their call.  
For more information, call BT free  
on 0800 800 150.  
If you have stored a name to go with the number in the  
phonebook, the name will be displayed as well. Please  
store the full telephone number, including the area code,  
otherwise the name will not match the number stored in  
the phonebook and any handset picture or ringtone you  
have selected will not be used.  
Caller information not available  
With some incoming calls, the telephone number of the  
caller is not available and cannot therefore be displayed.  
In this case your BT Equinox 1350 provides you with  
some explanatory information.  
Unavailable– The number is unavailable.  
Withheld– The caller has withheld their number.  
Callback– Ringback call.  
Operator– The call has been made via the operator.  
Payphone– The caller is ringing from a payphone.  
Int’l– International call.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
66  
BT Calling Features  
Calls lists  
Your BT Equinox 1350 lets you view details of your  
last calls.  
If there are no new missed calls,  
the received calls list is displayed  
instead.  
Received calls – shows details of all recent callers.  
Missed calls – shows details of calls that were not  
answered.  
Dialled calls – list shows details of the last 20 calls made  
from your handset.  
A combined total of 50 calls can be stored in the  
Received and Missed calls.  
View/dial missed and received calls on the handset  
You can access the Calls list using the handset navigator  
button or the menu.  
An , next to a number in the  
Calls list indicates a new call  
(i.e. unviewed entry).  
To use the navigator button:  
1. From the standby screen, press  
indicated with an ,. Press or  
. New calls are  
to scroll through the  
You can display, scroll through and  
dial numbers in the Calls lists and  
copy them into the phonebook.  
list. A beep is played when you reach the first and last  
calls in the list.  
If a call is received when the Calls  
list is full, the oldest entry will be  
deleted.  
2. Press  
to dial a number or OPTIONS to delete the  
entry, see further details or add the number to the  
phonebook.  
You can view, dial, delete and add  
entries to the phonebook.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
BT Calling Features  
67  
View/dial missed calls on the base  
To see missed calls:  
1. From the standby screen, press  
. The most recent call  
is displayed first. New calls are indicated along with the  
date and time of the call. If the caller’s number matches  
a name in the base phonebook or inserted SIM card, the  
name is displayed.  
2. Press  
or  
to scroll through the missed calls list.  
You will hear a beep when you reach the first and last  
calls in the list.  
3. Press  
to dial a number or OPTIONS to delete the  
entry, see further details or add the number to the  
phonebook.  
Redial from the handset  
1. From the standby screen, press  
. The redial list is  
displayed. Press or to scroll through the list.  
2. Press to dial a number or OPTIONS then select:  
Delete– to delete the number.  
ShowDetails– if a name is displayed, this shows the  
number.  
SaveNumber– to create an entry in the phonebook.  
Enter the name, press SAVE. The number is displayed.  
Press SAVE to store the number.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
68  
BT Calling Features  
All Calls  
1. Press MENU then scroll  
to CallsListsand press OK  
to open the Calls list screen.  
2. The Receivedcallslist is highlighted. Scroll  
to  
highlight the Missedor Dialledcallslist. Press OK.  
3. If the name of the caller has been stored in the  
phonebook it is displayed.  
4. Press OPTIONS. You can now select:  
Delete– to delete the entry.  
Show Details– to view the number.  
Save Number– to store the number in the phonebook.  
Press  
to select the option you want then press OK.  
Or  
Press BACK to return to the previous screen.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
BT Calling Features  
69  
Calls can also be deleted from  
the base calls list using the  
Delete Calls lists  
Delete  
button.  
1. Press MENU then scroll  
to CallsListsand press OK  
to open the Calls list screen.  
2. Scroll  
or  
to DeleteCallsListsand press OK. Press  
to select the list you want to delete:  
ReceivedCalls  
MissedCalls  
DialledCalls  
AllCalls  
Press OK.  
3. Press YES to delete or NO to cancel.  
Call Diversion  
Divert an incoming call to another number where you  
can be reached.  
Call Diversion is usually a  
chargeable service. Check with  
your network provider for details  
of their tariffs.  
For BT, call 0800 800 150.  
1. Press MENU then scroll  
press OK.  
to CallingFeaturesand  
2. Press  
or  
to select one of the following options:  
Call Diversion on.  
Call Diversion off.  
Call Diversion check.  
Press OK. The Call Diversion service number is dialled.  
Follow the prompts given.  
Check – see the number calls will  
be diverted to.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
70  
BT Calling Features  
Call Waiting is a subscription  
service. Please check with your  
network provider for details.  
Call Waiting  
If an incoming call arrives while you are already on the  
phone, you will hear a soft beep every 5 seconds. This  
beep is not audible to the person you are speaking to.  
The second caller’s number (and name if stored in the  
phonebook) will appear on the display. Instead of the  
engaged tone, the second caller will hear an  
announcement to hold on as you are aware that there is  
a second call.  
For BT, call 0800 800 150.  
The name of the waiting caller will be displayed if you  
have stored their details in the phonebook and have  
subscribed to your network’s Caller Display service.  
Set call waiting  
1. Press MENU then scroll  
press OK.  
to CallingFeaturesand  
2. Scroll  
or  
to select one of the following options:  
Call Waiting on.  
Call Waiting off.  
Call Waiting check  
Check – see the current setting.  
Press OK to confirm. The Call Waiting service number is  
dialled. Follow the prompts given.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
BT Calling Features  
71  
Reminder Call  
Reminder Call is a pay as you use  
service.  
You can request a BT reminder call for any time of day  
or night.  
1. Press MENU then scroll  
press OK.  
to CallingFeaturesand  
2. Scroll  
or  
to select one of the following options:  
Reminder Call set.  
Reminder Call cancel.  
Reminder Call check  
Check – hear the current setting.  
Press OK. The Reminder Call service number is dialled.  
Follow the prompts given.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
72  
Personalise the handset  
It’s your phone, make it work the way you want.  
Choose from 10 ringer melodies 1-  
8 polyphonic, 9-10 standard. Set  
different melodies for internal and  
external calls.  
Ringtone  
1. From the standby screen, press MENU then scroll  
to  
Personaliseand press OK. Press OK again to open the  
Handset list.  
2. Press OK to select Ringtone. Press OK to select External  
Calls. Or scroll  
to InternalCalls, then press OK.  
3. Scroll and  
to the melody you want – a sample is  
played. Press OK to select or BACK to return to the  
previous menu.  
4. Press and hold BACK to return to standby.  
Ringer volume  
If you select Ringer off, the  
is shown on the display.  
icon  
1. Press MENU then scroll  
to Personaliseand press  
OK. Press OK again to open the Handset list.  
2. Scroll  
to RingVolumeand press OK.  
There are five handset ringer  
volume levels and off. If you select  
off, calls will still ring at the base  
and your handset screen will  
indicate incoming calls.  
3. The current setting is displayed. Press  
to increase or  
to decrease the volume. Press OK to confirm.  
4. Press and hold BACK to return to standby.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Personalise the handset  
73  
Handset name  
1. Press MENU then scroll  
to Personaliseand press  
You can change the name  
displayed on your handset’s  
screen, e.g. to Peter, Kitchen etc.  
The name can be up to 8  
characters long. The handset  
number is not altered.  
OK. Press OK again to open the Handset list.  
2. Scroll  
to HandsetName, then press OK.  
3. Enter the handset name you want. If you make a mistake  
press CLEAR. Press SAVE to confirm.  
4. Press and hold BACK to return to standby.  
Language  
Choose the display language –  
English, Français, Deutsch etc.  
1. From the standby screen, press MENU then scroll  
to  
Personaliseand press OK. Press OK again to open the  
Handset list.  
2. Press  
or  
to highlight Languageand press OK. Press  
to highlight the language you want and press OK  
to select or BACK to return to the previous menu.  
3. Press and hold BACK to return to standby.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
74  
Personalise the handset  
Picture  
Set the picture that forms the  
background to your handset’s  
standby screen.  
1. From the standby screen, press MENU then scroll  
to  
Personaliseand press OK. Press OK again to open the  
Handset list.  
2. Scroll  
to Pictureand press OK. Scroll  
or  
to  
the picture you want and press VIEW.  
3. Press USE to select or BACK to return to the picture list.  
4. Press and hold BACK to return to standby.  
Menu colour  
You can select Blue, Green or Pink.  
1. Press MENU then scroll  
to Personaliseand press  
OK. Press OK again to open the Handset list.  
2. Scroll to MenuColour, then press OK.  
3. Scroll or to highlight the colour you want and  
press Save.  
4. Press and hold BACK to return to standby.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Personalise the handset  
75  
Auto talk  
When the handset is on the base and the phone rings, you  
can answer a call just by picking the handset up from the  
base, without having to press the  
button. You can  
also end a call by placing the handset back on the base.  
By switching Auto Talk off you have to press the  
button to answer a call and  
to hang up.  
1. Press MENU then scroll  
to Personaliseand press OK.  
Press OK again to open the Handset list.  
2. Scroll  
to AutoTalk, then press OK.  
The current setting is highlighted.  
3. Scroll  
or  
to switch between Onand Off.  
Press OK to confirm your selection.  
4. Press and hold BACK to return to standby.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
76  
Personalise the handset  
Each time you press a button the  
handset beeps. You can switch  
these beeps on or off.  
Key beep  
1. Press MENU then scroll  
to Personaliseand press  
OK. Press OK again to open the Handset list.  
2. Scroll to Keybeepand press OK.  
3. Scroll or to select Onor Offand press OK.  
4. Press and hold BACK to return to standby.  
PABX access code  
1. Press MENU then scroll  
to Personaliseand press  
OK. Press OK again to open the Handset list.  
2. Scroll  
to PABXAccessCode.  
See page 100 for instructions on  
entering a pause.  
3. Display shows SetCode. Press OK.  
4. Enter in your PABX access code, e.g.  
and press  
SAVE.  
5. Scroll  
to Onand press OK.  
6. Press and hold BACK to return to standby.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Personalise the handset  
77  
Call groups  
Create a call group by combining a list of entries stored  
in the phonebook. For example, Friends, Family and Work.  
You can then set a ringtone and picture for each group to  
help you identify the type of call.  
You can create up to 4 call groups.  
1. Press MENU then scroll  
to Personaliseand press  
OK. Press  
to highlight CallGroupsthen press OK.  
2. Scroll or  
to highlight the Call Group you want,  
Friends, Family, Work, Other and press OK.  
3. Scroll  
or  
to highlight the option you want from the  
list and press OK.  
ViewEntries– see who’s in your call group.  
Scroll  
or  
.
AddEntries– add a name from the phonebook to  
your Group. Scroll  
or  
to select an entry then  
press ADD.  
RemoveEntries– remove names from your Group.  
Scroll or to select an entry then press REMOVE.  
Ringtone– select a ringtone for the group. Scroll  
to hear the options then press OK.  
or  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
78  
Personalise the handset  
Handset default settings  
Picture– select a picture for the group. Scroll  
or  
through the list. Press VIEW to see the picture and press  
USE to select the picture.  
Handset ringer volume  
Handset name  
5
Equinox  
EditGroupName– set a new name for the Group.  
Press CLEAR to delete the current name and enter the  
new name. Press SAVE.  
Earpiece volume  
3
5
Ringer melody  
(external and internal)  
ClearGroup– delete the group. Press YES to confirm or  
NO to cancel. All entries will be deleted from the group  
but not the phonebook.  
Menu colour  
Auto Talk  
Blue  
On  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Base settings  
79  
What’s your fancy?  
Choose from 5 standard  
ringer melodies.  
Ringtone  
1. Using a handset, press MENU then scroll  
Settingsand press OK.  
to Base  
2. Press OK select BaseRingtone. Scroll  
or  
to select  
the ringtone you want. As you highlight each option, you  
hear a quick sample.  
3. Press OK to set the ringtone.  
There are five ringer volume  
levels and Off.  
Ringer volume  
There are five ringer volume levels and Off.  
1. Using a handset, press MENU then scroll  
to Base  
Settingsand press OK. Press  
Volumethen press OK.  
to highlight Base  
2. Scroll  
to increase volume or  
to decrease volume  
then OK to confirm.  
Handset priority  
Normally, if you have more than one handset registered  
to your base, they all ring at the same time. However, you  
can set one of them to ring before the others, so that calls  
can always be answered at one handset first.  
Connecting to a  
switchboard/PBX?  
For Access code, Recall and Dial  
mode settings see, Connecting to  
a switchboard, page 99.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
80  
Base settings  
1. Using a handset, press MENU then scroll  
to Base  
Settingsand press OK. Press  
Prioritythen press OK.  
to highlight Handset  
Display highlights AllHandsets. Press OK to select All  
Handsets to make all handsets ring together.  
Or  
2. Scroll  
to SelectHandsetand press OK. Scroll  
or  
to the handset you want to ring first. Press OK.  
3. Scroll  
or  
to select the number of rings at the  
handset before the other handsets start ringing. Press OK  
to confirm.  
Dial mode  
Your BT Equinox 1350 is set to Tone dialling. You can  
switch to Pulse dialling.  
1. Using a handset, press MENU then scroll  
to Base  
Settingsand press OK. Scroll  
press OK.  
to DialModeand  
2. Press  
or  
to highlight PulseModeor ToneMode  
and press OK to confirm.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Base settings  
81  
System PIN  
Protecting your settings  
When entering a PIN the digits are  
shown as asterisks.  
The System PIN is used for registering and deregistering  
handsets and some other optional settings. The default  
System PIN is 0000.  
Keep track of your PIN  
If you change the System PIN,  
keep a record of the new number  
by writing in the space provided on  
page 101. You need your System  
PIN for registering handsets and  
for some other optional settings.  
1. Press MENU then scroll  
to BaseSettingsand press  
OK. Press to highlight SystemPINthen press OK.  
2. Enter the current PIN (Original setting 0000) and press OK.  
3. Enter the new PIN, press OK and enter it again.  
4. Press OK to confirm.  
If you enter the PIN incorrectly the  
screen shows IncorrectPin.  
Default base settings  
Base ringtone Standardmelody 4  
Base ringer  
volume  
5 (max)  
Recall mode Timed Break  
Dial mode  
Tone  
0000  
System PIN  
Handset  
priority  
All handsets  
Off  
Access code  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
82  
Time settings  
IMPORTANT  
Use your phone as an alarm clock.  
If you have subscribed to your  
network’s Caller Display service the  
date and time will be set  
automatically when you receive  
your first call and you will not need  
to set the date and time manually,  
although this is an option.  
Set the date and time and use your BT Equinox 1350 to  
give you a reminder alarm.  
You can have a different alarm setting for each handset  
registered to your base. The alarm rings only at the  
handset, not at the base or any other handset.  
When the alarm is switched on, the  
Set alarm  
standby icon shows the  
icon  
1. Press MENU then scroll  
to Timesettingsand press  
OK. Press OK to select Alarm.  
2. Press OK to select On/Off. Scroll  
or  
to highlight  
the option you want:  
OnOnce– alarm goes off just once.  
OnDaily– alarm goes off same time each day.  
Off– alarm off.  
Press OK to confirm.  
3. If you are setting an alarm, the screen shows  
Time. Enter the time you want the alarm to go off in 24  
hour clock mode, e.g.  
for 7.30am,  
then press OK to confirm.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Time settings  
83  
From a choice of 4, you can set  
which ringtone is played for  
your alarm.  
Alarm tone  
1. Press MENU then scroll  
to TimeSettingsand press  
OK. Press OK to select Alarm.  
2. Press to highlight SetAlarmTone, and press OK.  
3. Scroll or to select the Alarm Tone you want then  
press OK to confirm.  
Switch alarm off  
1. When the alarm sounds, press any button on the handset  
to switch it off.  
Set date and time  
1. Press MENU then scroll  
to TimeSettingsand press  
OK. Press to highlight SetDate&Timethen press OK.  
2. Enter the date,  
e.g.  
for 22nd February. Press OK  
for 2.30pm then press OK to  
to confirm.  
3. Enter the time,  
e.g.  
confirm.  
If you experience any problems, please call the Helpline on 0870 605 8047  
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84  
Time settings  
This allows the answering machine  
to announce which day your  
messages are received.  
Set day  
1. Press MENU then scroll  
to TimeSettingsand press  
OK. Scroll  
2. The current setting is highlighted. Scroll  
highlight the correct day and press OK to confirm.  
Display shows the day is saved, i.e. TuesdaySaved.  
to highlight SetDaythen press OK.  
or  
to  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Games  
85  
It’s time for fun.  
Your BT Equinox 1350 comes with 5 games:  
Rabbit Runner  
Insects Hunt  
Hector  
Ti Aqua  
Bowling  
To enter the games menu  
1. Press MENU then scroll  
2. Use to scroll through the game you want to play and  
press OK. Press START to display the game menu which  
to Gamesand press OK.  
includes instructions.  
3. Press BACK or scroll to EXIT and press OK to return to  
the standby screen.  
If you experience any problems, please call the Helpline on 0870 605 8047  
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86  
Additional handsets and bases  
Expanding your system is easy.  
You can create phonebook entries  
and adjust some handset settings  
such as ringer melody and volume  
on an unregistered or out of range  
handset.  
Up to five handsets can be registered and operated from  
the BT Equinox 1350.  
You can make internal calls between two handsets while  
a third is making an external call.  
Each handset can be registered on up to four bases.  
IMPORTANT  
Before registration, make sure the  
handset batteries are fully charged  
and that you are close to the base.  
If you buy new handsets to use with your BT Equinox  
1350 they will have to be registered to the base before  
you can use them.  
Register a new BT Equinox handset  
1. Press MENU, then scroll down to Registrationand  
press OK.  
2. RegisterHandsetis highlighted. Press OK.  
3. If you have more than one base, scroll  
or  
to select  
the base. Press OK.  
4. Enter the base’s SYSTEM PIN (original setting 0000).  
Press OK.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Additional handsets and bases  
87  
5. At the base: press and hold  
until the base  
beeps. The display shows Registration.  
6. The handset screen will show the base ID number.  
Press OK to confirm. The handset screen then shows  
HandsetRegistered. The handset reverts to standby  
and is given the first available handset number. You can  
now use the handset.  
Register handset with an additional base  
To register a GAP compatible  
handset to your BT Equinox base,  
please refer to the instructions  
supplied with the handset you are  
trying to register. Please note that  
you will not be able to access the  
answering machine facilities using  
a GAP compatible handset and  
other features may be limited.  
A handset registered with one base can then be registered  
with up to three more bases, e.g. at work, at home, or at  
a relative’s home.  
1. Press MENU then scroll  
2. RegisterHandsetis highlighted. Press OK.  
3. Scroll or to select the base. Press OK.  
to Registrationand press OK.  
All the bases that a handset can be  
linked to are indicated by an ,.  
4. Enter the selected base’s SYSTEM PIN (original setting  
0000). Press OK.  
5. At the base: press and hold  
until the base  
beeps. The display shows Registration.  
6. The handset screen shows the base ID number, press  
OK. The handset reverts to standby and is given the first  
available handset number. It is now registered to the new  
base and ready for use.  
If you experience any problems, please call the Helpline on 0870 605 8047  
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88  
Additional handsets and bases  
Select base  
You can switch your BT Equinox handset between bases.  
You can also set it to automatically select the base with  
the strongest signal. The handset must first be registered  
with each base individually.  
1. Press MENU then scroll  
2. Scroll to SelectBasethen press OK. The current  
base being used is highlighted.  
3. Scroll or to select the base you want or Automatic  
to Registrationand press OK.  
to connect to the base with the strongest signal. Press OK.  
De-register a handset  
Use one handset to de-register another handset from the  
same base.  
1. Press MENU then scroll  
to Registrationand press OK.  
2. Scroll down to De-register. Press OK.  
3. Enter the system PIN (original setting 0000) then press  
OK. The screen lists all handsets registered to the base.  
4. Scroll  
or  
to select the handset you want to  
deregister and press OK.  
5. Press YES to confirm or NO to return to the previous  
screen listing the handsets.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Help  
89  
Replacing the handset batteries  
After a time, you may find that the handset batteries are running out of charge more  
quickly. This is a standard sign of wear and the batteries will need replacing.  
For spare 2 x AAA rechargeable NiMH batteries, please contact the BT Equinox Helpline  
0870 605 8047. The batteries should be replaced as a pair only, and the old batteries  
disposed of properly.  
Remove the battery compartment cover and remove existing batteries. Insert new batteries  
and replace the compartment cover.  
Note: BT accepts no responsibility for damage caused to your BT Equinox handset by  
using any other type of batteries.  
Problems  
Possible cause  
No display  
The batteries may be dead. Recharge or replace the  
batteries.  
Is the handset switched off? To switch the handset on,  
see page 18.  
No dial tone  
Check that the telephone line cord is plugged into the  
phone socket.  
Check that the base is connected to the mains power  
and switched on.  
If you experience any problems, please call the Helpline on 0870 605 8047  
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90  
Help  
Problems  
Possible cause  
You cannot link up  
with the base  
Is the display flashing  
connected to the mains power and switched on.  
? Check that the base is  
Are you are out of range? Move the handset closer to  
the base.  
Are the batteries low or flat? If so, charge the batteries  
or replace them if necessary.  
If using more than one base, check that you are connected  
to the correct base.  
No ring on the handset  
Check that the ringer volume is switched on, see page 72.  
Check that the base is plugged into the phone socket  
and that it is also connected to the mains power and  
switched on.  
Buzzing noise on my  
radio, TV, computer  
or hearing aid  
Sometimes, your BT Equinox 1350 and other DECT GAP  
compatible handsets can interfere with other electrical  
equipment if placed too close. Try moving it at least one  
metre away from such appliances.  
The charging does not  
appear to be working  
Check that the base is plugged into the mains socket  
and switched on.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Help  
91  
Problems  
Possible cause  
Check that you are using the correct power adaptor plug.  
BT Equinox 1350 base – Item Code 003993  
BT Equinox 1350 Twin charger – Item Code 021299  
Check that the handset has slotted correctly into the base.  
Check that the handset batteries have been correctly  
fitted.  
Cannot adjust an  
option in the base  
Someone else might be making changes using another  
handset. Try again when the other handset user has  
finished.  
SMS messages  
The base station power supply or telephone line cord  
might not be properly connected. Check that the base  
station power supply is plugged into the mains socket  
and switched on and that the telephone is plugged into  
the telephone wall socket.  
cannot be sent and  
screen displays  
UnableToSend  
There might be a fault on the line.  
Check your telephone line is working properly.  
You might have deleted the server number in error.  
Refer to page 45 for instructions on how to enter the  
number.  
Your SMS memory might be full.  
Delete unwanted text messages, see page 41.  
If you experience any problems, please call the Helpline on 0870 605 8047  
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92  
Help  
Problems  
Possible cause  
Cannot send text  
Check Service Centre number is correct including 1470  
prefix.  
Check call barring (option 4) is not activated on your line  
if you have the call barring service rented from BT.  
Cannot receive text  
More than one SMS product plugged into the line.  
Remove other products.  
Check service centre number is correct.  
Ensure you have subscribed to a Caller Display Service and  
that it is active. You can check this by noting if your phone  
displays data regarding your caller’s number when you  
receive an incoming call.  
Phone is registered  
to the SMS service  
and text has been  
previously sent and  
received but you are  
now only receiving  
incoming messages  
as voice text  
This may be due to your phone being de-registered.  
All you need to do is type Register and send it to 00000.  
You will receive a confirmation message back. This  
assumes that your Caller Display service is active and  
working on your line.  
Note: Messages sent to 00000 are not charged for.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Help  
93  
Further help and advice for SMS related queries on BT lines:  
BT Residential customers – call 151, choose option 2, when prompted by the Fault  
Management Service select option 2, input your phone number on the handset and wait  
to speak to a customer adviser.  
BT Business customers – call 154, choose option 2, when prompted by the Fault  
Management Service select option 2, input your phone number on the handset and wait  
to speak to a customer adviser.  
For other telephone service providers please contact their customer services.  
General sales enquiries:  
BT Residential lines – call 150. BT Business lines – call 152.  
For other telephone service providers please contact their customer services.  
Billing enquiries:  
Refer to the telephone number shown on your telephone bill.  
Other functions and services available from the SMS service  
By sending the following commands to the BT text self administration facility you can  
control functions and capabilities in your SMS phone and the way messages are handled.  
Press MENU. Press OK to select SMS. Press OK again to select WriteMessage. Type in  
the following commands (depending upon what you wish to  
do) and send to 00000.  
This will enable you to opt out from receiving voice text messages.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
94  
Help  
Turns off the opt out option.  
Turns on permanent voice text message delivery to your phone.  
This means all incoming text is delivered as voice text.  
Turns off permanent voice text message delivery.  
If you are sending a message from a fixed line phone to another fixed line phone.  
Forces a message sent to be delivered as voice text even though the  
recipient may have an SMS enabled phone and usually receives written text.  
This command is inserted at the start of the message and applies only to  
that message, e.g.  
Hello I will be home late”.  
If you are sending a message from a fixed line phone and require a status report.  
Will allow a status report to be send back to you when you have sent a  
message to confirm delivery. Place  
at the start of your text  
message. Write the message and send it. You will receive a reply text back  
to your phone giving the status report for that message.  
BT Equinox Helpline  
0870 605 8047  
Call the dedicated BT Equinox Helpline:  
if you are having difficulties using your BT Equinox 1350  
if you need replacement batteries or mains power unit  
Lines open 9am – 5.30pm, Monday to Friday and 9.30am – 2.30pm Saturday  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
General information  
95  
Important  
This equipment is not designed for making any telephone calls when the power fails.  
Alternative arrangements should be made for access to emergency services.  
This product is intended for connection to analogue public switched telephone networks  
and private switchboards in the United Kingdom.  
Safety  
General  
Only use the power supply included with the product. Using an unauthorised power  
supply will invalidate your guarantee and may damage the telephone. The item number  
for the power supply used with the base is 003993. The item number for the power  
supply used with the charger is 021299 (only applicable when you have purchased a  
BT Equinox 1350 multiple pack).  
Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are  
available from the BT Equinox Helpline 0870 605 8047.  
Do not open the handset (except to replace the handset batteries) or the base. This could  
expose you to high voltages or other risks. Contact the Helpline for all repairs.  
Radio signals transmitted between the handset and base may cause interference to  
hearing aids.  
It is recommended that advice from a qualified expert be sought before using this  
product in the vicinity of emergency/intensive care medical equipment.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
96  
General information  
It is recommended that if you have a pacemaker fitted you check with a medical expert  
before using this product.  
Your product may interfere with other electrical equipment, e.g. TV and radio sets,  
clock/alarms and computers if placed too close. It is recommended that you place your  
product at least one metre away from such appliances to minimise any risk of  
interference.  
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release  
of highly toxic chemicals.  
Cleaning  
Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.  
Never use household polish as this will damage the product. Never use a dry cloth as this  
may cause a static shock.  
Environmental  
Do not expose to direct sunlight.  
The product may heat up when the batteries are being recharged or during prolonged  
periods of use. This is normal. However, we recommend that to avoid damage you do not  
place the product on antique/veneered wood or other surfaces which might be affected.  
Do not stand your product on carpets or other surfaces which generate fibres, or place it  
in locations preventing the free flow of air over its surface.  
Do not submerge any part of your product in water and do not use it in damp or humid  
conditions, such as bathrooms.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
General information  
97  
Do not expose your product to fire, explosive or other hazardous conditions.  
There is a slight chance that your phone could be damaged by an electrical storm. We  
recommend that you unplug the power and telephone line cord from the base for the  
duration of the storm.  
Guarantee  
Your BT Equinox 1350 is guaranteed for a period of 12 months from the date of  
purchase.  
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s  
or its agent’s discretion the option to replace the BT Equinox 1350 or any component  
thereof, (other than batteries), which is identified as faulty or below standard, or as a  
result of inferior workmanship or materials. Products over 28 days old from the date of  
purchase may be replaced with a refurbished or repaired product.  
The conditions of this guarantee are:  
The guarantee shall only apply to defects that occur within the 12 month guarantee  
period.  
Proof of purchase is required.  
The equipment is returned to BT or its agent as instructed.  
This guarantee does not cover any faults or defects caused by accidents, misuse, fair  
wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or  
repair other than through approved agents.  
This guarantee does not affect your statutory rights.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
98  
General information  
Within the 12 month guarantee period:  
If you experience difficulty using the product, prior to returning it, please read the Help  
section beginning on page 89, or contact the BT Equinox Helpline on 0870 605 8047,  
9am to 5.30pm Monday to Friday and 9.30am to 2.30pm Saturday.  
In the unlikely event of a defect occurring, please follow the Helpline’s instructions for  
replacement or repair.  
Outside of the 12 month guarantee period:  
If your product needs repair after the guarantee period has ended, the repair must meet  
the approval requirements for connection to the telephone network. We recommend that  
you contact BT’s approved repair agent, Helpdesk Solutions on 08702 405029 or a local  
qualified repairer.  
Returning your phone  
If the Helpline is unable to remedy your problem they will ask you to return the product.  
Where possible, pack the product in its original packaging. Please remember to include  
all parts, including the line cords, power supply units and the original batteries. (Please  
note that we cannot take responsibility for goods damaged in transit.) Please obtain and  
keep proof of posting from the Post Office, or your preferred carrier.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
General information  
99  
Technical information  
How many telephones can you have?  
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used  
to calculate the number of items which may be connected to any other telephone line.  
Your BT Equinox 1350 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is  
exceeded, the telephone may not ring.  
With different telephone types there is no guarantee of ringing, even when the REN is  
less than 4.  
Only use the approved power adaptor and charger.  
Only use approved AAA NiMH rechargeable batteries.  
Connecting to a switchboard  
This product is intended for use within the UK for connection to public telephone network  
and compatible switchboards, which support tone dialling and timed break recall. If in  
doubt please consult your service provider.  
If you experience any problems, please call the Helpline on 0870 605 8047  
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100  
General information  
Access code and entering a pause  
If you are connecting your BT Equinox 1350 to a switchboard/PBX you may need to prefix  
stored numbers with an access code (e.g. 9) in order to get an outside line. So that the  
switchboard has time to pick up an outside line, you may also need to add a Pause after  
the access code.  
A pause is entered when storing a number in the phonebook (see page 26) or PABX access  
code (see page 76) by pressing and holding the  
button on the handset or base until  
the display shows P  
.
Dialling mode  
With some switchboards/PBXs you may need to switch the dial mode from Tone to Pulse,  
otherwise you should not need to adjust this setting.  
1. Press MENU then scroll  
Modethen press OK.  
to BaseSettingsand press OK. Press  
to highlight Dial  
2. Press  
or  
to highlight the setting you want. Press OK to confirm.  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
General information  
101  
Declaration of Conformance  
Hereby, Suncorp Technologies declares that this BT Equinox 1350 is in compliance with  
the essential requirements and other relevant provisions of Directive 1999/5/EC.  
The Declaration of Conformance for the BT Equinox 1350 is published on the website:  
http://www.suncorptech.com/bt  
R&TTE  
This product is intended for use within the UK for connection to the public telephone  
network and compatible switchboards.  
This equipment complies with the essential requirements for the Radio Equipment and  
Telecommunications Terminal Equipment Directive 1999/5/EC.  
For your records  
Enter your BT Equinox 1350 base  
PIN here:  
Date of purchase:  
Place of purchase:  
Serial number:  
BT accessories and  
replacement items  
[
]
/
/
/
For a full range of accessories and  
replacement items for BT products  
please call 0870 240 5522, or visit:  
(see page 81 for more information)  
Enter your BT Equinox 1350  
remote access security code here:  
For guarantee purposes proof  
of purchase is required so please  
keep your receipt.  
[
]
/
/
/
(see page 62 for more information)  
If you experience any problems, please call the Helpline on 0870 605 8047  
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576  
Visit us at www.bt.com  
Offices worldwide  
The telecommunications services described in this publication  
are subject to availability and may be modified from time to time.  
Services and equipment are provided subject to British  
Telecommunications plc’s respective standard conditions of  
contract. Nothing in this publication forms any part of any contract.  
© British Telecommunications plc 2005.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
BT Equinox 1350 (09/05)  
4
Designed and produced by The Art & Design Partnership Ltd.  
Printed in China  

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