AGE12 User Manual

Safety Instructions . . . . . . . . .2, 3  
Owner’s Manual and  
Installation Instructions  
Operating Instructions . . . . . .4, 5  
Care and Cleaning . . . . . . . . . .6  
AGE12  
Installation Instructions  
Preparing to Install the  
Air Conditioner . . . . . . . . . . . . . .7  
Window Installation . . . . . . . .8–12  
Troubleshooting Tips . . . . .13–15  
Normal Operating Sounds . . . .15  
Consumer Support  
Consumer Support . . . . . . . . . .20  
Product Registration . . . . . .17, 18  
Warranty . . . . . . . . . . . . . . . . . .19  
Write the model and serial numbers here:  
Model # __________________________  
Serial # __________________________  
Find these numbers on a label on the  
side of the air conditioner.  
3828A20344B 49-7451 03-03 JR  
WARNING!  
USE OF EXTENSION CORDS–115-Volt models only  
Because of potential safety hazards under certain  
CAUTION:  
DO NOT use an extension  
conditions, we strongly recommend against the  
cord with any of the 230/208 volt models.  
use of an extension cord.  
However, if you must use an extension cord,  
it is absolutely necessary that it be a UL-listed,  
14 gauge, 3-wire grounding type appliance  
extension cord having a grounding type plug  
and outlet and that the electrical rating of the  
cord be 15 amperes (minimum) and 125 volts.  
USE OF ADAPTER PLUGS–115-Volt models only  
When disconnecting the power cord from the  
adapter, always hold the adapter in place with  
one hand while pulling the power cord plug  
with the other hand. If this is not done, the  
adapter ground terminal is very likely to break  
with repeated use.  
Because of potential safety hazards under certain  
conditions, we strongly recommend against the  
use of an adapter plug.  
However, if you must use an adapter, where  
local codes permit, a temporary connection may  
be made to a properly grounded 2-prong wall  
outlet by use of a UL-listed adapter available  
at most local hardware stores.  
If the adapter ground terminal breaks, DO NOT  
USE the air conditioner until a proper ground  
has been established.  
The larger slot in the adapter must be aligned  
with the larger slot in the wall outlet to provide  
proper polarity in the connection of the  
power cord.  
Attaching the adapter ground terminal to a wall outlet  
cover screw does not ground the appliance unless the  
cover screw is metal, and not insulated, and the wall  
outlet is grounded through the house wiring. You should  
have the circuit checked by a qualified electrician to  
make sure the outlet is properly grounded.  
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
3
About the controls on the air conditioner.  
Features and appearance will vary.  
LOW  
COOL  
TEMP CONTROL  
MODE CONTROL  
Controls  
Temp Control  
Mode Control  
The temp control is used to maintain the  
room temperature. The compressor will  
cycle on and off to keep the room at the  
same level of comfort. Turn the knob  
clockwise to COOLER (blue) and the indoor  
air will become cooler. Turn the knob  
counterclockwise to WARMER (red) and  
the indoor air will become warmer.  
HIGH COOL and LOW COOL provide cooling  
with different fan speeds.  
HIGH HEAT and LOW HEAT provide heating  
with different fan speeds.  
FAN settings provide air circulation and  
filtering without cooling or heating.  
NOTE: If you move the mode control from a cool  
setting to OFF, a fan setting, or a heat setting wait  
at least 3 minutes before switching back to a cool  
setting.  
Cooling Descriptions  
For Normal Cooling—Select HIGH COOL  
or LOW COOL with the temp control at  
midpoint.  
For Maximum Cooling—Select HIGH COOL with  
the temp control turned clockwise as far as  
possible.  
For Quieter & Nighttime Cooling—Select LOW  
COOL with the temp control at midpoint.  
Heating Descriptions  
For Normal Heating—Select HIGH HEAT  
or LOW HEAT with the temp control at  
midpoint.  
For Maximum Heating—Select HIGH HEAT with  
the temp control turned counter-clockwise as  
far as possible.  
For Quieter & Nighttime Heating—Select LOW  
HEAT with the temp control at midpoint.  
4
Additional controls and important information.  
Vent Control  
The vent control is located above the control  
knobs.  
When set at CLOSE, only the air inside the room  
will be circulated and conditioned. When set  
at OPEN, some inside air is exhausted outside.  
To open the vent, pull  
the lever toward you.  
To close it, push it in.  
Air Direction—Side-to-Side  
The side-to-side air direction is adjusted by moving  
the lever to the left or right.  
Air Direction—Up and Down  
Fingertip pressure on the bank of horizontal  
louvers adjusts the air direction up or down.  
Water Drain Valve  
When the outside temperature drops below  
58°F and the unit is set for heating, a drain valve  
opens up to release water from the base pan.  
This is normal and prevents water from freezing  
in the base pan and interfering with the  
outdoor fan.  
5
Care and cleaning of the air conditioner.  
Grille and Case  
Turn the air conditioner off and remove the plug  
from the wall outlet before cleaning.  
To clean, use water and a mild detergent. Do not  
use bleach or abrasives.  
Outdoor Coils  
The coils on the outdoor side of the air  
conditioner should be checked regularly.  
If they are clogged with dirt or soot they  
may be professionally steam cleaned, a service  
available through your GE service outlet.  
Air Filter  
The air filter behind the front grille should be  
checked and cleaned at least every 30 days or  
more often if necessary.  
To remove:  
Open the inlet grille upward by pulling out  
the bottom of the inlet grille.  
1
Using the tab, pull up slightly on the filter  
to release it and pull it down.  
2
Clean the filter with warm, soapy water. Rinse and  
let the filter dry before replacing it.  
CAUTION:  
DO NOT operate the air  
conditioner without a filter because dirt and lint will  
clog it and reduce performance.  
6
Preparing to install the air conditioner.  
Read these instructions completely and carefully.  
Before You Begin  
NOTE TO INSTALLER: Leave these instructions with  
CAUTION:  
the air conditioner after installation is completed.  
Do not, under any circumstances, cut or remove  
the third (ground) prong from the power cord.  
NOTE TO CONSUMER: Keep this Owner’s Manual  
and Installation Instructions for future use.  
Do not change the plug on the power cord of this  
air conditioner.  
IMPORTANT NOTES:  
For personal safety, this air conditioner must be  
properly grounded.  
Aluminum house wiring may present special  
problems—consult a qualified electrician.  
It is important to have the wall outlet and circuit  
checked by a qualified electrician if there is any  
doubt as to whether a proper ground exists.  
Follow National Electric Codes (NEC) and/or local  
codes and ordinances.  
Electrical Requirements  
Some models require 115/120-volt a.c.,  
60 Hz grounded outlet protected with a  
15-amp time delay fuse or circuit breaker.  
Some models require 230/208-volt a.c.,  
protected with a time delay fuse or circuit  
breaker. These models should be installed  
on their own single branch circuit for best  
performance and to prevent overloading  
house or apartment wiring circuits, which  
could cause a possible fire hazard from  
overheating wires.  
The 3-prong grounding plug minimizes the  
possibility of electric shock hazard. If the wall outlet  
you plan to use is only a 2-prong outlet, it is your  
responsibility to have it replaced with a properly  
grounded 3-prong wall outlet.  
Tools You Will Need  
I Phillips-head screwdriver  
I Flat-blade screwdriver  
I Ruler or tape measure  
I Scissors or knife  
I Pencil  
I Level  
7
Window installation instructions.  
Parts included.  
Top mounting rail  
Window  
sash seal  
Left  
accordion  
panel  
Foam top  
window gasket  
Top mounting rail  
seal strip  
Right  
accordion  
panel  
Frame guide (2)  
Sill support (2)  
Window locking  
bracket  
Type B (3)  
Type C (5)  
Type A (16)  
Nut (2)  
Bolt (2)  
8
Read completely, then follow step-by-step.  
Window Requirements  
I These instructions are for a standard double-  
1
hung window. You will need to modify them  
for other types of windows.  
I The air conditioner can be installed without the  
accordion panels if needed to fit in a narrow  
window. See the window opening dimensions  
to the right.  
16min.  
27to 39″  
(with accordion panels)  
I All supporting parts must be secured to firm  
wood, masonry or metal.  
I The electrical outlet must be within reach of  
the power cord.  
2378min.  
(without accordion panels)  
Storm Window Requirements  
A storm window frame will not allow the air  
conditioner to tilt towards the outside and  
will keep it from draining properly. To adjust  
for this, attach a piece of wood to the stool.  
WOOD PIECES—  
2
WIDTH: 2″  
LENGTH: Long enough to fit inside the window  
frame.  
Wood  
THICKNESS: To determine the thickness, place a  
piece of wood on the stool to make it 1/2higher  
than the top of the storm window frame.  
1/2higher  
than frame  
Stool  
Attach securely with nails or screws provided by  
the installer.  
Storm window  
frame  
9
Window installation instructions.  
Remove the Air Conditioner From the Case  
Remove the 2 shipping screws from the back  
of the case.  
Slide the air conditioner from the case by  
gripping the base pan handle and pulling  
forward while bracing the case.  
A
3
C
Remove the 2 screws on each side of the case.  
Keep these for later use.  
B
Shipping screws  
Prepare the Window and the Case  
Cut the window sash seal to the proper length.  
Peel off the backing and attach the seal to the  
underside of the window sash.  
Remove the backing from the top mounting  
rail seal strip and attach the seal to the bottom  
of the top mounting rail.  
A
C
4
Install the top mounting rail with 3 type A  
screws on the inside of the case. Insert the  
frames for the accordion panels into the top  
mounting rail and the frame guides. Attach  
the accordion panels to the side of the case  
using 4 type A screws on each side.  
D
Carefully insert the plastic frame guides into  
the bottom of the case on each side.  
B
Top mounting rail  
Bottom  
of case  
Frame  
guide  
Frame guides  
10  
Install the Case in the Window  
Open the window and mark the centerline of  
the window stool.  
Adjust the bolt and the nut in each support so  
that the case is installed with a slight tilt to the  
outside. Use a level; about 1/3 bubble will be  
the correct case slant to the outside.  
A
F
5
Carefully place the case on the window stool  
and align the center mark on the bottom front  
with the centerline of the stool.  
B
Secure the case to the window stool by using  
3 type B screws.  
G
Pull the window down behind the top  
mounting rail.  
C
Sill  
support  
Pull the accordion panels to each window  
sash track. Attach them on each side to the  
window sash and the window stool using  
4 type C screws.  
H
NOTE: Do not shut the window so tightly that movement  
of the accordion panels is restricted.  
Loosely assemble the sill supports.  
D
INDOOR  
OUTDOOR  
Sill support  
Nut  
Bolt  
Select the position that will place the sill  
supports near the outermost point on the sill.  
Attach the sill supports to the case track hole  
in relation to the selected position using 2 type  
A screws in each support.  
E
Frame guide  
11  
Window installation instructions.  
Install the Window Locking Bracket and the Foam Top Window Gasket  
Attach the window locking bracket with  
a type C screw.  
Cut the foam top window gasket to the  
window width.  
A
B
C
6
7
Stuff the foam between the glass and the  
window to prevent air and insects from  
getting into the room.  
Install the Air Conditioner in the Case  
Slide the air conditioner into the case.  
Reinstall the 2 screws removed earlier on  
each side of the case.  
Attach the front grille to the case by inserting  
the tabs on the grille into the slots on the front  
of the case. Push the grille in until it snaps  
into place.  
A
C
Before installing the front grille, pull out  
the vent control lever located above the unit  
control knobs, as shown.  
B
Guide the lever carefully  
through the grille as you  
push it in.  
Lift the inlet grille and secure the front frame  
with a type A screw. Lower the inlet grille  
into place.  
D
12  
Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the chart below first  
and you may not need to call for service.  
Problem  
Possible Causes  
What To Do  
Air conditioner  
does not start  
The air conditioner  
is unplugged  
Make sure the air conditioner plug is pushed completely  
into the outlet.  
The fuse is blown/circuit  
breaker is tripped  
Check the house fuse/circuit breaker box and replace  
the fuse or reset the breaker.  
Power failure  
If power failure occurs, turn the air conditioner OFF.  
When power is restored, wait 3 minutes to restart the  
air conditioner to prevent tripping of the compressor  
overload.  
Air conditioner  
freezing up  
Ice blocks the air flow  
and stops the air conditioner  
from cooling the room  
Set the mode control at FAN or HIGH COOL with the  
temp control at a warmer setting.  
Air conditioner does not  
cool as it should  
Airflow is restricted  
Make sure there are no curtains, blinds or furniture  
blocking the front of the air conditioner.  
The temp control may  
not be set correctly  
Turn the temperature knob clockwise as far as possible.  
The air filter is dirty  
Clean the filter at least every 30 days. See the Operating  
Instructions section.  
The room may have been hot  
Cold air is escaping  
When the air conditioner is first turned on you need  
to allow time for the room to cool down.  
Check for open furnace floor registers and  
cold air returns.  
Set the air conditioner’s vent to the closed position.  
See “Air conditioner freezing up” below.  
Cooling coils have iced up  
Airflow is restricted  
Air conditioner does not  
warm as it should  
Make sure there are no curtains, blinds or furniture  
blocking the front of the air conditioner.  
The temp control may  
not be set low enough  
Turn the knob counterclockwise as far as possible.  
The lowest setting provides maximum warming.  
The air filter is dirty  
Clean the filter at least every 30 days. See the Operating  
Instructions section.  
The room may have been cold  
Warm air is escaping  
When the air conditioner is first turned on, you need to  
allow time for the room to warm up.  
Check for open furnace floor registers and  
cold air returns.  
13  
Before you call for service…  
Troubleshooting Tips  
Problem  
Possible Causes  
What To Do  
Water drips outside  
Excessively hot and  
humid weather  
This is normal when the control is set for cooling.  
Outside temperature has  
dropped below 58°F  
This is normal when the control is set for heating.  
The drain valve has opened up to release water from  
the base pan. This prevents water from freezing in the  
base pan and interfering with the outdoor fan.  
Water drips indoors  
The air conditioner is not  
tilted to the outside  
For proper water disposal, make sure the air conditioner  
slants slightly from the case front to the rear.  
Water collects in  
base pan  
Moisture is removed from  
indoor air and drains into  
rear of a cabinet where a fan  
blows it against the outdoor  
condenser coil  
This is normal for a short period in areas with  
little humidity; normal for a longer period in very  
humid areas.  
14  
Normal Operating Sounds  
I You may hear a pinging noise caused by water  
being picked up and thrown against the  
condenser on rainy days or when the humidity  
is high. This design feature helps remove  
moisture and improve efficiency.  
I Water will collect in the base pan during high  
humidity or on rainy days. The water may  
overflow and drip from the outdoor side of  
the unit.  
I The fan may run even when the compressor  
I You may hear the thermostat click when the  
does not.  
compressor cycles on and off.  
15  
Notes.  
16  
GE Service Protection Plus  
GE, a name recognized worldwide for quality and dependability, offers you  
Service Protection Plus —comprehensive protection on all your appliances—  
No Matter What Brand!  
Benefits Include:  
Backed by GE  
All brands covered  
Unlimited service calls  
All parts and labor costs included  
No out-of-pocket expenses  
No hidden deductibles  
One 800 number to call  
We’ll Cover Any Appliance.  
Anywhere. Anytime.*  
You will be completely satisfied with our service protection or you may request your money back  
on the remaining value of your contract. No questions asked. It’s that simple.  
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!  
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker  
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable  
household products are protected against expensive repairs.  
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224  
for more information.  
*All brands covered, up to 20 years old, in the continental U.S.  
Cut here  
Please place in envelope and mail to:  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
17  
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us.  
We are proud to have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After mailing the  
registration below,  
Read your Owner’s  
Manual carefully.  
It will help you  
operate your new  
appliance properly.  
Product Ownership  
Registration today.  
Have the peace of  
mind of knowing we  
can contact you in  
the unlikely event of  
a safety modification.  
store this document  
in a safe place. It  
contains information  
you will need should  
you require service.  
Our service number is  
1
800.GE.CARES  
2 3  
(800.432.2737).  
Model Number  
Serial Number  
Important: If you did not get a registration card with your  
product, detach and return the form below to  
ensure that your product is registered, or register  
Cut here  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Mr. I Ms. I  
Mrs. I  
Miss I  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
City  
E-mail Address*  
Zip  
Code  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
_
_
Day  
Year  
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important  
communications from GE Appliances (GEA).  
I Check here if you do not want to receive communications from GEA’s carefully selected partners.  
FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR  
WARRANTY RIGHTS.  
GE Appliances  
click on “Privacy Policy” or call 800.626.2224.  
GE Consumer Products  
General Electric Company  
Louisville, Kentucky  
18  
Air Conditioner Warranty.  
All warranty service provided by our Factory Service Centers,  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
®
or an authorized Customer Care technician. To schedule service,  
call 800.GE.CARES (800.432.2737).  
For The Period Of: We Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the air conditioner which fails due to a defect in materials or workmanship.  
During this full one-year warranty, we will also provide, free of charge, all labor and in-home  
service to replace the defective part.  
Five Years  
From the date of the  
original purchase  
Any part of the sealed refrigerating system (the compressor, condenser, evaporator and  
all connecting tubing) which fails due to a defect in materials or workmanship. During this  
four-year additional warranty, we will also provide, free of charge, all labor and in-home service  
to replace the defective part.  
What Is Not Covered:  
IService trips to your home to teach you how to  
use the product.  
IReplacement of house fuses or resetting of circuit  
breakers.  
IImproper installation. If you have an installation  
problem, or if the air conditioner is of improper  
cooling or heating capacity for the intended use,  
contact your dealer or installer. You are responsible  
for providing adequate electrical connecting facilities.  
IFailure due to corrosion on models not corrosion-  
protected.  
IDamage to the product caused by improper power supply  
voltage, accident, fire, floods or acts of God.  
IIncidental or consequential damage caused by possible  
defects with this air conditioner.  
IFailure of the product resulting from modifications to  
the product or due to unreasonable use including failure  
to provide reasonable and necessary maintenance.  
IIn commercial locations labor necessary to move the  
unit to a location where it is accessible for service  
by an individual technician.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home  
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives  
you specific legal rights, and you may also have other rights which vary from state to state. To know what your  
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
19  
Consumer Support.  
GE Appliances Website  
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,  
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,  
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts”  
your questions, and so much more...  
Schedule Service  
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at  
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal  
business hours.  
Real Life Design Studio  
GE supports the Universal Design concept—products, services and environments that can be used by  
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and  
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen  
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call  
800.TDD.GEAC (800.833.4322).  
Extended Warranties  
Purchase a GE extended warranty and learn about special discounts that are available while your warranty  
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.  
GE Consumer Home Services will still be there after your warranty expires.  
Parts and Accessories  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their  
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or  
by phone at 800.626.2002 during normal business hours.  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause  
unsafe operation.  
Contact Us  
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details  
including your phone number, or write to: General Manager, Customer Relations  
GE Appliances, Appliance Park  
Louisville, KY 40225  
Register Your Appliance  
Register your new appliance on-line—at your convenience! Timely product registration will allow for  
enhanced communication and prompt service under the terms of your warranty, should the need arise.  
You may also mail in the pre-printed registration card included in the packing material.  
Printed in Korea  

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