Safety Instructions . . . . . . . . .2, 3
Owner’s Manual and
Installation Instructions
Operating Instructions . . . . . .4, 5
Care and Cleaning . . . . . . . . . .6
AGE12
Installation Instructions
Preparing to Install the
Air Conditioner . . . . . . . . . . . . . .7
Window Installation . . . . . . . .8–12
Troubleshooting Tips . . . . .13–15
Normal Operating Sounds . . . .15
Consumer Support
Consumer Support . . . . . . . . . .20
Product Registration . . . . . .17, 18
Warranty . . . . . . . . . . . . . . . . . .19
Write the model and serial numbers here:
Model # __________________________
Serial # __________________________
Find these numbers on a label on the
side of the air conditioner.
3828A20344B 49-7451 03-03 JR
WARNING!
USE OF EXTENSION CORDS–115-Volt models only
Because of potential safety hazards under certain
CAUTION:
DO NOT use an extension
conditions, we strongly recommend against the
cord with any of the 230/208 volt models.
use of an extension cord.
However, if you must use an extension cord,
it is absolutely necessary that it be a UL-listed,
14 gauge, 3-wire grounding type appliance
extension cord having a grounding type plug
and outlet and that the electrical rating of the
cord be 15 amperes (minimum) and 125 volts.
USE OF ADAPTER PLUGS–115-Volt models only
When disconnecting the power cord from the
adapter, always hold the adapter in place with
one hand while pulling the power cord plug
with the other hand. If this is not done, the
adapter ground terminal is very likely to break
with repeated use.
Because of potential safety hazards under certain
conditions, we strongly recommend against the
use of an adapter plug.
However, if you must use an adapter, where
local codes permit, a temporary connection may
be made to a properly grounded 2-prong wall
outlet by use of a UL-listed adapter available
at most local hardware stores.
If the adapter ground terminal breaks, DO NOT
USE the air conditioner until a proper ground
has been established.
The larger slot in the adapter must be aligned
with the larger slot in the wall outlet to provide
proper polarity in the connection of the
power cord.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, and not insulated, and the wall
outlet is grounded through the house wiring. You should
have the circuit checked by a qualified electrician to
make sure the outlet is properly grounded.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
3
About the controls on the air conditioner.
Features and appearance will vary.
LOW
COOL
TEMP CONTROL
MODE CONTROL
Controls
Temp Control
Mode Control
The temp control is used to maintain the
room temperature. The compressor will
cycle on and off to keep the room at the
same level of comfort. Turn the knob
clockwise to COOLER (blue) and the indoor
air will become cooler. Turn the knob
counterclockwise to WARMER (red) and
the indoor air will become warmer.
HIGH COOL and LOW COOL provide cooling
with different fan speeds.
HIGH HEAT and LOW HEAT provide heating
with different fan speeds.
FAN settings provide air circulation and
filtering without cooling or heating.
NOTE: If you move the mode control from a cool
setting to OFF, a fan setting, or a heat setting wait
at least 3 minutes before switching back to a cool
setting.
Cooling Descriptions
For Normal Cooling—Select HIGH COOL
or LOW COOL with the temp control at
midpoint.
For Maximum Cooling—Select HIGH COOL with
the temp control turned clockwise as far as
possible.
For Quieter & Nighttime Cooling—Select LOW
COOL with the temp control at midpoint.
Heating Descriptions
For Normal Heating—Select HIGH HEAT
or LOW HEAT with the temp control at
midpoint.
For Maximum Heating—Select HIGH HEAT with
the temp control turned counter-clockwise as
far as possible.
For Quieter & Nighttime Heating—Select LOW
HEAT with the temp control at midpoint.
4
Additional controls and important information.
Vent Control
The vent control is located above the control
knobs.
When set at CLOSE, only the air inside the room
will be circulated and conditioned. When set
at OPEN, some inside air is exhausted outside.
To open the vent, pull
the lever toward you.
To close it, push it in.
Air Direction—Side-to-Side
The side-to-side air direction is adjusted by moving
the lever to the left or right.
Air Direction—Up and Down
Fingertip pressure on the bank of horizontal
louvers adjusts the air direction up or down.
Water Drain Valve
When the outside temperature drops below
58°F and the unit is set for heating, a drain valve
opens up to release water from the base pan.
This is normal and prevents water from freezing
in the base pan and interfering with the
outdoor fan.
5
Care and cleaning of the air conditioner.
Grille and Case
Turn the air conditioner off and remove the plug
from the wall outlet before cleaning.
To clean, use water and a mild detergent. Do not
use bleach or abrasives.
Outdoor Coils
The coils on the outdoor side of the air
conditioner should be checked regularly.
If they are clogged with dirt or soot they
may be professionally steam cleaned, a service
available through your GE service outlet.
Air Filter
The air filter behind the front grille should be
checked and cleaned at least every 30 days or
more often if necessary.
To remove:
Open the inlet grille upward by pulling out
the bottom of the inlet grille.
1
Using the tab, pull up slightly on the filter
to release it and pull it down.
2
Clean the filter with warm, soapy water. Rinse and
let the filter dry before replacing it.
CAUTION:
DO NOT operate the air
conditioner without a filter because dirt and lint will
clog it and reduce performance.
6
Preparing to install the air conditioner.
Read these instructions completely and carefully.
Before You Begin
NOTE TO INSTALLER: Leave these instructions with
CAUTION:
the air conditioner after installation is completed.
Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
NOTE TO CONSUMER: Keep this Owner’s Manual
and Installation Instructions for future use.
Do not change the plug on the power cord of this
air conditioner.
IMPORTANT NOTES:
For personal safety, this air conditioner must be
properly grounded.
Aluminum house wiring may present special
problems—consult a qualified electrician.
It is important to have the wall outlet and circuit
checked by a qualified electrician if there is any
doubt as to whether a proper ground exists.
Follow National Electric Codes (NEC) and/or local
codes and ordinances.
Electrical Requirements
Some models require 115/120-volt a.c.,
60 Hz grounded outlet protected with a
15-amp time delay fuse or circuit breaker.
Some models require 230/208-volt a.c.,
protected with a time delay fuse or circuit
breaker. These models should be installed
on their own single branch circuit for best
performance and to prevent overloading
house or apartment wiring circuits, which
could cause a possible fire hazard from
overheating wires.
The 3-prong grounding plug minimizes the
possibility of electric shock hazard. If the wall outlet
you plan to use is only a 2-prong outlet, it is your
responsibility to have it replaced with a properly
grounded 3-prong wall outlet.
Tools You Will Need
I Phillips-head screwdriver
I Flat-blade screwdriver
I Ruler or tape measure
I Scissors or knife
I Pencil
I Level
7
Window installation instructions.
Parts included.
Top mounting rail
Window
sash seal
Left
accordion
panel
Foam top
window gasket
Top mounting rail
seal strip
Right
accordion
panel
Frame guide (2)
Sill support (2)
Window locking
bracket
Type B (3)
Type C (5)
Type A (16)
Nut (2)
Bolt (2)
8
Read completely, then follow step-by-step.
Window Requirements
I These instructions are for a standard double-
1
hung window. You will need to modify them
for other types of windows.
I The air conditioner can be installed without the
accordion panels if needed to fit in a narrow
window. See the window opening dimensions
to the right.
16″ min.
27″ to 39″
(with accordion panels)
I All supporting parts must be secured to firm
wood, masonry or metal.
I The electrical outlet must be within reach of
the power cord.
237⁄8″ min.
(without accordion panels)
Storm Window Requirements
A storm window frame will not allow the air
conditioner to tilt towards the outside and
will keep it from draining properly. To adjust
for this, attach a piece of wood to the stool.
WOOD PIECES—
2
WIDTH: 2″
LENGTH: Long enough to fit inside the window
frame.
Wood
THICKNESS: To determine the thickness, place a
piece of wood on the stool to make it 1/2″ higher
than the top of the storm window frame.
1/2″ higher
than frame
Stool
Attach securely with nails or screws provided by
the installer.
Storm window
frame
9
Window installation instructions.
Remove the Air Conditioner From the Case
Remove the 2 shipping screws from the back
of the case.
Slide the air conditioner from the case by
gripping the base pan handle and pulling
forward while bracing the case.
A
3
C
Remove the 2 screws on each side of the case.
Keep these for later use.
B
Shipping screws
Prepare the Window and the Case
Cut the window sash seal to the proper length.
Peel off the backing and attach the seal to the
underside of the window sash.
Remove the backing from the top mounting
rail seal strip and attach the seal to the bottom
of the top mounting rail.
A
C
4
Install the top mounting rail with 3 type A
screws on the inside of the case. Insert the
frames for the accordion panels into the top
mounting rail and the frame guides. Attach
the accordion panels to the side of the case
using 4 type A screws on each side.
D
Carefully insert the plastic frame guides into
the bottom of the case on each side.
B
Top mounting rail
Bottom
of case
Frame
guide
Frame guides
10
Install the Case in the Window
Open the window and mark the centerline of
the window stool.
Adjust the bolt and the nut in each support so
that the case is installed with a slight tilt to the
outside. Use a level; about 1/3 bubble will be
the correct case slant to the outside.
A
F
5
Carefully place the case on the window stool
and align the center mark on the bottom front
with the centerline of the stool.
B
Secure the case to the window stool by using
3 type B screws.
G
Pull the window down behind the top
mounting rail.
C
Sill
support
Pull the accordion panels to each window
sash track. Attach them on each side to the
window sash and the window stool using
4 type C screws.
H
NOTE: Do not shut the window so tightly that movement
of the accordion panels is restricted.
Loosely assemble the sill supports.
D
INDOOR
OUTDOOR
Sill support
Nut
Bolt
Select the position that will place the sill
supports near the outermost point on the sill.
Attach the sill supports to the case track hole
in relation to the selected position using 2 type
A screws in each support.
E
Frame guide
11
Window installation instructions.
Install the Window Locking Bracket and the Foam Top Window Gasket
Attach the window locking bracket with
a type C screw.
Cut the foam top window gasket to the
window width.
A
B
C
6
7
Stuff the foam between the glass and the
window to prevent air and insects from
getting into the room.
Install the Air Conditioner in the Case
Slide the air conditioner into the case.
Reinstall the 2 screws removed earlier on
each side of the case.
Attach the front grille to the case by inserting
the tabs on the grille into the slots on the front
of the case. Push the grille in until it snaps
into place.
A
C
Before installing the front grille, pull out
the vent control lever located above the unit
control knobs, as shown.
B
Guide the lever carefully
through the grille as you
push it in.
Lift the inlet grille and secure the front frame
with a type A screw. Lower the inlet grille
into place.
D
12
Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below first
and you may not need to call for service.
Problem
Possible Causes
What To Do
Air conditioner
does not start
The air conditioner
is unplugged
• Make sure the air conditioner plug is pushed completely
into the outlet.
The fuse is blown/circuit
breaker is tripped
• Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
Power failure
• If power failure occurs, turn the air conditioner OFF.
When power is restored, wait 3 minutes to restart the
air conditioner to prevent tripping of the compressor
overload.
Air conditioner
freezing up
Ice blocks the air flow
and stops the air conditioner
from cooling the room
• Set the mode control at FAN or HIGH COOL with the
temp control at a warmer setting.
Air conditioner does not
cool as it should
Airflow is restricted
• Make sure there are no curtains, blinds or furniture
blocking the front of the air conditioner.
The temp control may
not be set correctly
• Turn the temperature knob clockwise as far as possible.
The air filter is dirty
• Clean the filter at least every 30 days. See the Operating
Instructions section.
The room may have been hot
Cold air is escaping
• When the air conditioner is first turned on you need
to allow time for the room to cool down.
• Check for open furnace floor registers and
cold air returns.
• Set the air conditioner’s vent to the closed position.
• See “Air conditioner freezing up” below.
Cooling coils have iced up
Airflow is restricted
Air conditioner does not
warm as it should
• Make sure there are no curtains, blinds or furniture
blocking the front of the air conditioner.
The temp control may
not be set low enough
• Turn the knob counterclockwise as far as possible.
The lowest setting provides maximum warming.
The air filter is dirty
• Clean the filter at least every 30 days. See the Operating
Instructions section.
The room may have been cold
Warm air is escaping
• When the air conditioner is first turned on, you need to
allow time for the room to warm up.
• Check for open furnace floor registers and
cold air returns.
13
Before you call for service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Water drips outside
Excessively hot and
humid weather
• This is normal when the control is set for cooling.
Outside temperature has
dropped below 58°F
• This is normal when the control is set for heating.
The drain valve has opened up to release water from
the base pan. This prevents water from freezing in the
base pan and interfering with the outdoor fan.
Water drips indoors
The air conditioner is not
tilted to the outside
• For proper water disposal, make sure the air conditioner
slants slightly from the case front to the rear.
Water collects in
base pan
Moisture is removed from
indoor air and drains into
rear of a cabinet where a fan
blows it against the outdoor
condenser coil
• This is normal for a short period in areas with
little humidity; normal for a longer period in very
humid areas.
14
Normal Operating Sounds
I You may hear a pinging noise caused by water
being picked up and thrown against the
condenser on rainy days or when the humidity
is high. This design feature helps remove
moisture and improve efficiency.
I Water will collect in the base pan during high
humidity or on rainy days. The water may
overflow and drip from the outdoor side of
the unit.
I The fan may run even when the compressor
I You may hear the thermostat click when the
does not.
compressor cycles on and off.
15
Notes.
16
™
GE Service Protection Plus
GE, a name recognized worldwide for quality and dependability, offers you
™
Service Protection Plus —comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
✁
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
17
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
After mailing the
registration below,
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
1
800.GE.CARES
2 3
(800.432.2737).
Model Number
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
Cut here
✁
Consumer Product Ownership Registration
Model Number
Serial Number
Mr. I Ms. I
Mrs. I
Miss I
First
Name
Last
Name
Street
Address
Apt. #
City
E-mail Address*
Zip
Code
State
Date Placed
In Use
Month
Phone
Number
_
_
Day
Year
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important
communications from GE Appliances (GEA).
I Check here if you do not want to receive communications from GEA’s carefully selected partners.
FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR
WARRANTY RIGHTS.
GE Appliances
click on “Privacy Policy” or call 800.626.2224.
GE Consumer Products
General Electric Company
Louisville, Kentucky
18
Air Conditioner Warranty.
All warranty service provided by our Factory Service Centers,
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
®
or an authorized Customer Care technician. To schedule service,
call 800.GE.CARES (800.432.2737).
For The Period Of: We Will Replace:
One Year
From the date of the
original purchase
Any part of the air conditioner which fails due to a defect in materials or workmanship.
During this full one-year warranty, we will also provide, free of charge, all labor and in-home
service to replace the defective part.
Five Years
From the date of the
original purchase
Any part of the sealed refrigerating system (the compressor, condenser, evaporator and
all connecting tubing) which fails due to a defect in materials or workmanship. During this
four-year additional warranty, we will also provide, free of charge, all labor and in-home service
to replace the defective part.
What Is Not Covered:
IService trips to your home to teach you how to
use the product.
IReplacement of house fuses or resetting of circuit
breakers.
IImproper installation. If you have an installation
problem, or if the air conditioner is of improper
cooling or heating capacity for the intended use,
contact your dealer or installer. You are responsible
for providing adequate electrical connecting facilities.
IFailure due to corrosion on models not corrosion-
protected.
IDamage to the product caused by improper power supply
voltage, accident, fire, floods or acts of God.
IIncidental or consequential damage caused by possible
defects with this air conditioner.
IFailure of the product resulting from modifications to
the product or due to unreasonable use including failure
to provide reasonable and necessary maintenance.
IIn commercial locations labor necessary to move the
unit to a location where it is accessible for service
by an individual technician.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
19
Consumer Support.
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...
Schedule Service
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties
Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or
by phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
Printed in Korea
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