CK Electric Part C3000 User Manual

MultiPASS C3000

Electronic User’s Manual

This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)

be reproduced in any form, in whole or part, without prior written

consent of CCSI.

Disclaimer

Canon Computer Systems, Inc. has reviewed this manual thoroughly in

order to make it an easy to use guide for your Canon MultiPASS C3000

system. All statements, technical information, and recommendations in

this manual and in any guides or related documents are believed

reliable, but the accuracy and completeness thereof are not guaranteed

or warranted, and they are not intended to be, nor should they be

understood to be, representations or warranties concerning the products

described.

Your MultiPASS C3000 and the software media included with your

system have been sold to you subject to the limited warranties set forth

in the warranty and license agreement enclosed with the respective

product. All software is licensed AS IS, as described in the license

agreement enclosed with the software media. Further, CCSI reserves the

right to make changes in the specifications of the products described in

this manual at any time without notice and without obligation to notify

any person of such changes.

Trademarks

Canon and BJ are registered trademarks and MultiPASS, UHQ, and

Bubble Jet are trademarks of Canon Inc.

Other brand and product names may be trademarks or registered

trademarks of their respective companies.

As an Energy Star^®Partner, Canon U.S.A., Inc. has determined that the

MultiPASS C3000 meets the Energy Star guidelines for energy efficiency.

USERS IN U.S.A.

PRE-INSTALLATION REQUIREMENTS FOR CANON

FACSIMILE EQUIPMENT

A. Location

Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s

dimensions and weight.

B. Order Information

1. Only a single line, touch-tone or rotary telephone set is to be used.

2. Order an RJ11-C modular jack (USOC code), which should be

installed by the phone company. If the RJ11-C jack is not present,

installation cannot occur.

3. Order a normal business line from your telephone company’s business

representative. The line should be a regular voice grade line or

equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE

IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU

COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards [e.g., the

2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension

off a PBX unit without “Call Waiting” can be used with your MultiPASS C3000.

Key telephone systems are not recommended because they send non-standard

signals to individual telephones for ringing and special codes, which may cause

a fax error.

C. Power Requirements

This equipment should be connected to a standard 120 volt AC, three-wire

grounded outlet only. Do not connect this unit to an outlet or power line

shared with other appliances that cause “electrical noise.” Air conditioners,

electric typewriters, copiers, and machines of this sort generate noise which

often interferes with communications equipment and the sending and

receiving of documents.

CONNECTION OF THE EQUIPMENT

This equipment complies with Part 68 of the FCC rules. On the rear panel of

this equipment is a label that contains, among other information, the FCC

Registration Number and Ringer Equivalence Number (REN) for this

equipment. If requested, this information must be given to the telephone

company. This equipment may not be used on coin service provided by the

iii

telephone company. Connection to party lines is subject to state tariffs.

IN CASE OF EQUIPMENT MALFUNCTION

Should any malfunction occur which cannot be corrected by the procedures

described in this User’s Manual, disconnect the equipment from the telephone

line or unplug the power cord. The telephone line should not be reconnected or

the power cord plugged in until the problem is completely resolved. Users

should contact Canon Authorized Service Facilities for servicing of equipment.

Information regarding Authorized Service Facility locations can be obtained by

calling the Canon Computer Systems Customer Care Center. (See page 1-2 for

details.)

RIGHTS OF THE TELEPHONE COMPANY

Should the equipment cause harm to the telephone network, the telephone

company may temporarily disconnect service. The telephone company also

retains the right to make changes in facilities and services which may affect the

operation of this equipment. When such changes are necessary, the telephone

company is required to give adequate prior notice to the user.

WARNING

Do not make any changes or modifications to the equipment unless otherwise

specified in the manual. If such changes or modifications should be made, you

could be required to stop operation of the equipment.

Note: This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed, and used in accordance with the

instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one of the

following measures:

●

Re-orient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

●

Consult the dealer or an experienced radio/TV technician for help.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any

person to use a computer or other electronic device to send any message via a

telephone fax machine unless such message clearly contains in a margin at the

top or bottom of each transmitted page or on the first page of the transmission,

the date and time it is sent and an identification of the business or other entity,

or other individual sending the message and the telephone number of the

sending machine or such business, other entity, or individual.

To automatically enter this information into your MultiPASS C3000, follow the

instructions in your Setup Guide.

USERS IN CANADA

PRE-INSTALLATION REQUIREMENTS FOR CANON

FACSIMILE EQUIPMENT

A. Location

Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s

dimensions and weight.

B. Order Information

1. Provide only a single-line to touch-tone or rotary telephone set

terminated with a standard 4-pin modular phone plug. (Touch-tone is

recommended if available in your area.)

2. Order an RJ11-C modular jack (USOC code), which should be

installed by the phone company. If the RJ11-C jack is not present,

installation cannot occur.

3. Order a normal business line from your telephone company’s business

representative. The line should be a regular voice grade line or

equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE

IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU

COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards [e.g., the

2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension

off a PBX unit without “Camp On” signals is also permissible with your

MultiPASS C3000. Key telephone systems are not recommended because they

send non-standard signals to individual telephones for ringing and special

codes, which may cause a fax error.

C. Power Requirements

The power outlet should be a three-prong grounded receptacle (Single or

Duplex). It should be independent from copiers, heaters, air conditioners,

or any electric equipment that is thermostatically controlled. The rated

value is 120 volts and 15 amperes. The RJ11-C modular jack should be

relatively close to the power outlet to facilitate installation.

NOTICE

The Industry Canada label identifies certified equipment. This certification

means that the equipment meets telecommunications network protective,

operational and safety requirements as prescribed in the appropriate Terminal

Equipment Technical Requirements document(s). The Department does not

guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be

connected to the facilities of the local telecommunications company. The

equipment must also be installed using an acceptable method of connection.

The customer should be aware that compliance with the above conditions may

not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative

designated by the supplier. Any repairs or alterations made by the user to this

equipment, or equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground

connections of the power utility, telephone lines and internal metallic water

pipe system, if present, are connected together. This precaution may be

particularly important in rural areas.

CAUTION

Users should not attempt to make such connections themselves, but should

contact the appropriate electric inspection authority, or electrician, as

appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device

provides an indication of the maximum number of terminals allowed to be

connected to a telephone interface. The termination on an interface may consist

of any combination of devices subject only to the requirement that the sum of

the Ringer Equivalence Numbers of all the devices does not exceed 5.

CANON CANADA INC.

1-800-263-1121

24 HOURS A DAY, SEVEN DAYS A WEEK

Using Your Documentation

The following documentation is supplied with the MultiPASS™ C3000

to help you use your new Canon multi-talented color printer.

Setup Guide

This manual describes how you unpack, set up, and start using your

MultiPASS C3000. It includes how to install the MultiPASS Desktop

Manager for Windows which you must install to use the MultiPASS

C3000 for printing, PC faxing, and scanning. It also includes Helpful

Hints to get you started using your MultiPASS C3000.

User’s Manual

This manual offers detailed information on how to operate your

MultiPASS C3000. It includes how to use the MultiPASS C3000 as a

monochrome or color printer, stand-alone plain paper fax, PC fax,

copier, and scanner. It includes maintenance, troubleshooting, and

specifications.

Conventions

This User’s Manual uses the following conventions to alert you to

information that will help you operate the MultiPASS C3000 correctly

and safely:

Notes provide advice or suggestions regarding the use of the

MultiPASS C3000.

Cautions alert you to operations that could cause damage to your

hardware or software, or cause injury to yourself.

vii

Distinctive typefaces identify the buttons you press, the lights on the

operator panel, and any commands you enter at your computer.

❍ The buttons you press appear in this typeface: START/COPY.

❍ The names of lights you see appear in this typeface: IN USE.

❍ What you see in the LCD display appears in this typeface:

REGISTRATION.

❍ When you type something on your computer, it appears in this

typeface: DIR/P.

In general, the MultiPASS Desktop Manager screens and the MultiPASS

Printer Driver screens you see in this manual are from Microsoft^®

Windows^®95.

viii

Contents

1 Introduction

Getting Help From Canon ................................................................................. 1-2

Servicing the MultiPASS C3000 .................................................................. 1-3

Main Components of the MultiPASS C3000 .................................................... 1-4

Front View .................................................................................................... 1-4

Back View ..................................................................................................... 1-5

Inside the Printer Area ................................................................................. 1-5

Using the Operator Panel ................................................................................... 1-6

Loading Paper in the Sheet Feeder .................................................................... 1-8

Preparing Documents for Faxing, Copying, or Scanning ................................ 1-9

Loading the Document ................................................................................ 1-10

Adding Pages to the Document .................................................................. 1-12

2 Printing With the MultiPASS C3000

Paper Handling ................................................................................................... 2-2

Selecting Paper Types ................................................................................... 2-2

Paper Guidelines .......................................................................................... 2-4

Installing a Printer Driver .................................................................................. 2-4

Printing a Document .......................................................................................... 2-5

Printer Setup Within Windows ......................................................................... 2-6

Opening the Printer Properties Dialog Box in Windows 95 ..................... 2-6

Using the Printer Driver in Windows 95 .................................................... 2-7

Accessing the Printing Options Within Windows 3.1 ............................... 2-7

Using the Windows Tabs ............................................................................. 2-8

Specifying Your Printing Options ............................................................... 2-10

Recommended Graphics Settings ............................................................... 2-11

Using the Setup Analyzer ............................................................................. 2-12

Printing Speed Versus Color .............................................................................. 2-13

For Quick Color Printing ............................................................................ 2-13

For High Quality Color Printing ................................................................. 2-13

For Monochrome Printing .......................................................................... 2-14

Other Ways to Improve Print Speed in Windows ..................................... 2-14

Setting the Paper Thickness Lever ..................................................................... 2-16

Printer Settings for Various Print Media .......................................................... 2-19

Loading Paper ..................................................................................................... 2-20

Automatically Feeding Paper ....................................................................... 2-20

Auto Feed Guidelines ................................................................................... 2-22

Manually Feeding Paper .............................................................................. 2-24

Printing On Envelopes ....................................................................................... 2-26

Using Canon’s Specialty Papers ......................................................................... 2-29

Specialty Paper Guidelines .......................................................................... 2-29

High Resolution Paper HR-101 .................................................................. 2-31

Fabric Sheet FS-101 ...................................................................................... 2-34

3 Using the MultiPASS Desktop Manager

Starting the MultiPASS Desktop Manager ........................................................ 3-2

Windows 95 Users ........................................................................................ 3-2

Windows 3.1 Users ....................................................................................... 3-3

Exploring the MultiPASS Desktop Manager Window ..................................... 3-3

Closing the Desktop Manager ..................................................................... 3-5

Using the Desktop Manager Folders ................................................................. 3-6

System-defined Folders ................................................................................ 3-6

User-defined Folders .................................................................................... 3-7

Viewing Documents in the Desktop Manager .................................................. 3-8

Sorting the Documents in the List .............................................................. 3-9

Setting Up the Address Book ............................................................................. 3-9

Working With Address Book Entries ......................................................... 3-11

Importing an Address Book ........................................................................ 3-15

Exporting the Address Book ........................................................................ 3-17

Setting Up Your Speed Dial Assignments ......................................................... 3-18

Assigning an Individual Recipient to a Speed Dial Code .......................... 3-19

Defining a Group Speed Dial Code ............................................................ 3-20

Using the Fax Log ............................................................................................... 3-21

Displaying the Fax Log ................................................................................ 3-21

Viewing a Fax Listed in the Fax Log ........................................................... 3-22

Printing the Fax Log ..................................................................................... 3-22

4 Sending Faxes With the MultiPASS C3000

Sending a Document .......................................................................................... 4-2

Regular Dialing ............................................................................................. 4-2

Automatic Dialing ........................................................................................ 4-4

Sending a Document Using Group Dialing ............................................... 4-5

Redialing ....................................................................................................... 4-6

Resending a Fax After an Error ................................................................... 4-7

Manual Sending ........................................................................................... 4-8

Messages Displayed During Sending .......................................................... 4-9

Cancel Sending ............................................................................................. 4-9

Sending a Document to More Than One Location

(Sequential Broadcasting) ............................................................................ 4-10

Transmitting the Document ........................................................................ 4-10

Adjusting the Quality of Your Faxes ................................................................. 4-12

Setting the Resolution .................................................................................. 4-12

Setting the Contrast ..................................................................................... 4-14

Sending PC Faxes ................................................................................................ 4-15

Sending a PC Fax From a Windows Application ....................................... 4-15

Creating a Fax Memo in the MultiPASS Desktop Manager ............................ 4-19

Designing a Fax Cover Page ............................................................................... 4-19

Preparing the Cover Page Background ....................................................... 4-20

Opening the Cover Page Designer .............................................................. 4-21

Using the Cover Page Designer ................................................................... 4-22

Creating a New Cover Page ......................................................................... 4-23

Editing an Existing Cover Page ................................................................... 4-27

Deleting a Cover Page .................................................................................. 4-28

Printing a Fax Cover Page ........................................................................... 4-28

5 Receiving Faxes

Receiving Documents ......................................................................................... 5-1

Receiving Documents Automatically—Fax Only Mode ........................... 5-2

Receiving Both Documents and Telephone Calls Automatically—

Fax/Tel Mode ........................................................................................... 5-2

Receiving Documents Manually—Manual Mode ..................................... 5-3

Using an Answering Machine—Ans. Machine Mode ............................... 5-4

Printing Documents Received in Memory ....................................................... 5-5

Receiving While Registering, Copying, or Printing ......................................... 5-6

Receiving Faxes to the MultiPASS Desktop Manager ...................................... 5-6

Receiving a Fax into the In Box .................................................................. 5-7

Printing a Received Fax When Your Computer Is Off .............................. 5-7

Using the Distinctive Ring Pattern Detection (DRPD) Feature ...................... 5-8

Types of Ring Patterns ................................................................................. 5-9

How DRPD Responds to Calls .................................................................... 5-9

Communicating Using the Distinctive Ring Pattern Detection

(DRPD) Feature ....................................................................................... 5-10

6 Copying and Scanning With the MultiPASS C3000

Copying Documents ........................................................................................... 6-1

Using the MultiPASS Desktop Manager to Scan Documents ......................... 6-4

Scanning a Document into the MultiPASS Desktop Manager ................. 6-4

Scanning From a Windows Application ........................................................... 6-6

Advanced Scanning Options .............................................................................. 6-7

7 Working With Documents in the Desktop Manager

Managing Your Documents in the Desktop Manager ..................................... 7-2

Selecting Documents in the Desktop Manager .......................................... 7-2

Printing a Document in the Desktop Manager .......................................... 7-2

Working With Jobs in the Out Box Folder ................................................ 7-3

Creating a Folder .......................................................................................... 7-7

Moving a Document .................................................................................... 7-7

Renaming a Document or Folder ............................................................... 7-8

Deleting a Document or Folder .................................................................. 7-8

Emptying the Trash Folder .......................................................................... 7-9

Importing a Document ................................................................................ 7-9

Exporting a Document ................................................................................ 7-10

Attaching a Document to Electronic Mail (E-mail) .................................. 7-10

Annotating a Document .................................................................................... 7-11

Features of the Document Viewer Window ............................................... 7-13

Adjusting Your View of the Document ...................................................... 7-15

Adding Annotations to Your Document .................................................... 7-18

Revising Your Annotations ......................................................................... 7-22

Saving All or Part of a Base Page of Your Document ................................ 7-24

Removing an Annotation ............................................................................ 7-25

Exporting the Document ............................................................................. 7-25

Printing the Document ................................................................................ 7-26

Adjusting the Document Viewer Default Options .................................... 7-27

8 Setup and Other Utilities in the Desktop Manager

Setting Up MultiPASS C3000 Options in the Desktop Manager .................... 8-2

Setting Up Preferences ................................................................................. 8-3

Setting Up Send Fax Options ...................................................................... 8-4

Setting Up Receive Fax Options .................................................................. 8-7

Setting Up Speed Dial Assignments ............................................................ 8-11

Making a Phone Call From the Desktop Manager ........................................... 8-12

Using the Status Monitor ................................................................................... 8-14

Opening the Status Monitor ........................................................................ 8-14

Using the Minimized Status Monitor ......................................................... 8-15

Using the Status Monitor Window ............................................................. 8-16

Status Messages ............................................................................................ 8-16

Closing the MultiPASS Background ................................................................. 8-17

Removing MultiPASS Background From StartUp .................................... 8-19

Restarting the MultiPASS Background ....................................................... 8-20

Adding MultiPASS Background to StartUp ............................................... 8-21

Disconnecting the MultiPASS C3000 ................................................................ 8-22

Using MultiPASS Diagnostics ............................................................................ 8-22

Uninstalling the Desktop Manager .................................................................... 8-23

Uninstalling the Desktop Manager in Windows 95 ................................... 8-23

Uninstalling the Desktop Manager in Windows 3.1x ................................ 8-24

xii

9 Maintaining the MultiPASS C3000

MultiPASS C3000 Guidelines ............................................................................ 9-2

Routine Maintenance ......................................................................................... 9-3

Cleaning Inside the MultiPASS C3000 .............................................................. 9-3

Printing the Nozzle Check ................................................................................. 9-5

Cleaning the BJ Cartridge Print Head ............................................................... 9-6

BJ Cartridge Guidelines ...................................................................................... 9-7

BJ Cartridge and BJ Tank Maintenance ..................................................... 9-8

Using Ink ...................................................................................................... 9-9

Replacing the BJ Cartridge ................................................................................. 9-9

Replacing a BJ Tank in the BC-21 Color BJ Cartridge ..................................... 9-14

Storing a BJ Cartridge ......................................................................................... 9-17

Transporting the MultiPASS C3000 .................................................................. 9-19

10 Troubleshooting

Paper Jams ........................................................................................................... 10-3

Jams in the Automatic Document Feeder (ADF) ...................................... 10-3

Jams in the Sheet Feeder .............................................................................. 10-5

LCD Messages ..................................................................................................... 10-6

Information Messages .................................................................................. 10-6

Error Messages ............................................................................................. 10-8

Printing Problems ............................................................................................... 10-10

Faxing Problems ................................................................................................. 10-17

Telephone Problems ........................................................................................... 10-20

Copying Problems .............................................................................................. 10-20

Technical Notes .................................................................................................. 10-21

Windows Printing System Users ................................................................. 10-21

MultiPASS Hardware Cannot Initialize ...................................................... 10-21

Memory Clear Report ........................................................................................ 10-23

Appendix A Specifications

Color Bubble Jet Printer ..................................................................................... A-1

BJ Cartridges ....................................................................................................... A-4

Facsimile .............................................................................................................. A-5

Copier .................................................................................................................. A-6

Monochrome Scanner ........................................................................................ A-6

MultiPASS Desktop Manager for Windows ..................................................... A-8

General Specifications ........................................................................................ A-9

Receiving Faxes and Phone Calls Automatically: Fax/Tel Mode ..................... A-10

xiii

Appendix B Using the MultiPASS C3000 as a Stand-alone Fax

LCD Menu System .............................................................................................. B-1

Entering Information in the MultiPASS C3000 ............................................... B-2

Entering Your User Information ................................................................ B-2

Glossary ....................................................................................................................... G-1

Index ............................................................................................................................ I-1

xiv

Introduction

Thank you for purchasing the Canon MultiPASS™ C3000—the multi-

talented color printer for your home office and the whole family. We

are sure that your MultiPASS C3000 will provide all you need in one

™

machine: Color Bubble Jet printer, plain paper fax, PC fax, copier, and

scanner.

This chapter introduces you to the MultiPASS C3000. It includes:

❍ Getting help from Canon

❍ Examining the main components of the unit

❍ Using the operator panel

❍ Loading paper in the sheet feeder

❍ Preparing documents for faxing, copying, or scanning

Chapter 1

Introduction 1-1

Getting Help From Canon

Canon Computer Systems, Inc. offers a full range of customer technical

support options including*:

❍

24-hour, 7-day-a-week, toll-free automated support for

troubleshooting issues on most current products (1-800-423-2366)

❍ Speak to a technician free of service charge (currently Monday

through Friday, 8:00 a.m. to 10:00 p.m. EST and Saturday,

12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products

still under warranty** (1-757-413-2848)

❍ Speak to a technician (currently $24.99) during holidays and

days/hours not listed above regarding urgent product questions or

for products no longer under warranty (1-800-423-2366)

❍ E-mail support via the Canon Computer Systems, Inc. Web site

(www.ccsi.canon.com)

❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345)

❍ 24-hour Bulletin Board Service (1-757-420-2000)

*Support program specifics subject to change without notice.

**Refer to individual product information for warranty details.

Canon Canada

Customer support for Canadian residents is available 24 hours a day

(seven days a week) at 1-800-263-1121.

In other countries, please contact your Canon dealer.

1-2 Introduction

Chapter 1

Servicing the MultiPASS C3000

The Canon MultiPASS C3000 is designed with the latest technology

to provide trouble-free operation. The warranty card that comes with

your system describes Canon’s limited warranty, which includes the

InstantExchange warranty program. Be sure to read the warranty

information to find out about the different service options available

to you.

Save the warranty and keep your sales receipt for proof of purchase. In

the event that your MultiPASS C3000 needs servicing, you will need

your proof of purchase to obtain warranty service.

Be sure to fill out the Registration card and send it in. This will help

Canon give you better support and warranty service.

If you seem to have a problem, try to solve it by referring to the

troubleshooting information in Chapter 10. If you cannot solve the

problem, contact the Canon Computer Systems Customer Care Center

(see previous page for details).

Chapter 1

Introduction 1-3

Main Components of the MultiPASS C3000

Before using the MultiPASS C3000, it’s a good idea to familiarize

yourself with the components and understand their functions.

Front View

SENDING DOCUMENT SUPPORT

HOLDS DOCUMENTS AS THEY FEED

INTO ADF

PAPER REST

SUPPORTS PAPER

STACKED IN THE

SHEET FEEDER

AUTOMATIC DOCUMENT

FEEDER (ADF) AND

PRINTER COVER

HOLDS DOCUMENTS

TO BE SCANNED (UP

TO 20 SHEETS)

SHEET FEEDER

HOLDS 100 SHEETS

OF PLAIN PAPER

PAPER GUIDES

ADJUST TO WIDTH

OF DOCUMENT TO

BE SCANNED

OPERATOR PANEL

USE TO CONTROL

THE MultiPASS C3000

DOCUMENT SUPPORT

HOLDS SCANNED

DOCUMENTS AS

THEY EXIT THE

MultiPASS C3000

OUTPUT TRAY

HOLDS PRINTED DOCUMENTS AS

THEY EXIT THE MultiPASS C3000

OUTPUT TRAY EXTENSION

HOLDS PRINTED DOCUMENTS AS

THEY EXIT THE MultiPASS C3000

PAPER OUTPUT GUIDES

HOLDS HIGH RESOLUTION

PAPER WHEN USING THE

BC-22 PHOTO BJ CARTRIDGE

1-4 Introduction

Chapter 1

Back View

LINE JACK

TELEPHONE/

ANSWERING

MACHINE

JACK

POWER CORD

CONNECTOR

MANUAL FEED

SLOT

PARALLEL CABLE

CONNECTOR

Inside the Printer Area

PAPER THICKNESS LEVER

CARTRIDGE HOLDER

PRINTER COVER

Chapter 1

Introduction 1-5

Using the Operator Panel

This section presents a brief description of the operator panel on the

MultiPASS C3000.

ONE-TOUCH SPEED

DIAL/ FUNCTION

BUTTONS

FUNCTION

LCD

DISPLAY

CARTRIDGE

RESUME

RECEIVE MODE

REDIAL/PAUSE

RESOLUTION

ABC

DEF

MNO

GHI

JKL

FUNCTION

CARTRIDGE RESUME

WXY

PRS

TUV

REDIAL/PAUSE RECEIVE MODE RESOLUTION

ALARM

STOP

PRINTER

RESET

CODED DIAL

SYMBOLS

OPER

START/COPY

TONE

NUMBER BUTTONS

PRINTER

RESET

STOP 11

ALARM

CODED DIAL

ARROW

BUTTONS

13 START/STOP

REDIAL/PAUSE button

Press to redial the last number that was dialed using the number

buttons, or to enter pauses between digits when dialing fax numbers.

RECEIVE MODE button

Press to change the Receive Mode: Manual mode, Fax Only mode,

Answer Machine mode, or Fax/Tel mode. The Receive Mode set during

installation overrides this setting.

LCD display

Displays messages and prompts during operation. Displays selections,

text, numbers, and names when registering information.

1-6 Introduction

Chapter 1

RESOLUTION button

Press this to select the resolution the MultiPASS C3000 will use for the

document you want to fax or copy.

One-Touch Speed Dial/Function buttons

Use for one-touch speed dialing, entering user information, printing

documents stored in memory, and cleaning the print head.

FUNCTION button

Use to register user settings, to run the print head cleaning process, or to

print faxes stored in the MultiPASS C3000’s memory.

CARTRIDGE button

Press to move the BJ cartridge holder to the center of the printer unit

when installing or replacing the cartridge. (Press again after installing

the cartridge to move the holder back to its home position.)

RESUME button

Press when you want to resume printing.

PRINTER RESET button

Press to reset the printer.

Arrow buttons

Use to scroll through menu selections, or to move the cursor when

registering data.

STOP button

Press to cancel sending, receiving, or any other operation.

ALARM lamp

Flashes when an error occurs, when the MultiPASS is out of paper or

ink, or when received faxes are stored in memory.

START/COPY button

Press to begin sending, receiving, copying, or other operations, or to

select functions when registering information.

CODED DIAL button

Press this button (followed by a two-digit code) to dial a number that

you have registered for coded speed dialing.

Number buttons

Use these buttons to enter numbers and names when registering

information, and to dial fax/telephone numbers that are not registered

for automatic dialing.

Chapter 1

Introduction 1-7

Loading Paper in the Sheet Feeder

The paper you load in the sheet feeder is used for printing documents

or for incoming faxes. For printing documents, you can use any of

the Canon specialty papers described in Chapter 2, Printing With the

MultiPASS C3000. For receiving faxes, use plain paper (such as copier

paper).

When the message LOAD PAPER appears in the LCD display, you need to

add paper to the sheet feeder.

The sheet feeder holds approximately 100 sheets of plain paper.

❍ For best results, fan the paper before loading it.

Fan the paper.

❍ Always fan a stack of paper along the edge that will feed

into the MultiPASS first.

❍ Pull the paper rest up until it stops.

Make sure the

paper rest

is extended.

1-8 Introduction

Chapter 1

❍ Align the edge of the paper with the right edge of the

Slide the stack of

paper into the

sheet feeder

sheet feeder.

❍ Secure the stack with the paper guide.

until it stops.

P H O N E : ( 0 4 4 ) 8 1 1 - 2 1 1 1

3 - 1 6 - 1 , S H I M O N O G E , T A K A T U K U , K A W A S A K I - S H I , K A N A G A W A 2 1 3 , J A P A N

C A N O N I N C .

T A M A G A W A P L A N T

Preparing Documents for Faxing,

Copying, or Scanning

You can use the MultiPASS C3000 to fax, copy, or scan documents that

are printed on standard letter, legal, or A4 size paper. Follow these

guidelines to prepare your documents.

❍ Do not attempt to feed the following types of documents into the

MultiPASS C3000:

wrinkled or creased paper

•

curled or rolled paper

•

torn paper

•

carbon-paper or carbon-backed paper

•

coated paper

•

onion skin or thin paper

•

Chapter 1

Introduction 1-9

❍ Remove all staples, paper clips, and the like before feeding the

document.

❍ Make sure any glue, ink, or correction fluid on the paper is

completely dry before feeding the document.

❍ Make a photocopy of any document that will not feed into the

MultiPASS C3000. You can then feed the copy.

❍ Do not feed documents with pages that are different sizes or of

different thicknesses.

Loading the Document

You can load up to 20 letter or A4 size sheets and up to 10 legal size

sheets at a time into the Automatic Document Feeder (ADF).

❍ For a multiple page document, fan the sheets and tap the

Stack your

documents.

document on a flat surface to even the stack.

1-10 Introduction

Chapter 1

❍ Insert the document face-down (letterhead first) into the

Feed the

document.

ADF until you hear a beep.

❍ Adjust the document guides to the width of the

document.

LTR

The MultiPASS C3000 automatically feeds the pages one by one from

the bottom.

If you have problems feeding multiple page documents, insert the pages

one at a time into the ADF. This stacks the pages on a slant so they feed

correctly into the ADF. (Do not attempt to stack more than 20 sheets in

the ADF.)

Chapter 1

Introduction 1-11

Printing With the

MultiPASS C3000

This chapter describes how to use the MultiPASS C3000 to print your

documents. Once you have installed the MultiPASS Desktop Manager,

you can use the MultiPASS C3000 for all your printing needs.

This chapter describes:

❍ Paper handling

❍ Installing a printer driver

❍ Printing a document

❍ Printer setup within Windows

❍ Printing speed versus color

❍ Setting the paper thickness lever

❍ Printer settings for various print media

❍ Loading paper

❍ Printing on envelopes

❍ Printing on Canon Specialty Papers

Chapter 2

Printing With the MultiPASS C3000 2-1

Paper Handling

One of the most important things you can do to assure the best possible

printing performance of your MultiPASS C3000 is to select the correct

paper. Your MultiPASS C3000 produces letter quality print on most

plain bond papers, including cotton bond and photocopying papers; it

does not require special ink jet papers. However, the print quality varies

with different paper types. Be sure to test a type of paper before you

purchase a large quantity.

Selecting Paper Types

Plain Paper

The MultiPASS C3000 supports paper sizes of letter, legal, and A4 in

portrait orientation. You can use regular copier paper, cotton bond

papers, and typical letterhead. Always use paper without curls, folds,

staples, or damaged edges.

Glossy Photo Paper

Canon Glossy Photo Paper GP-201 is a high gloss, thicker paper that

produces the look and feel of a photograph. Use this paper with the

BC-22 Photo BJ Cartridge to produce photo-realistic prints from your

printer. (Select Glossy Paper in the printer driver when you have this

paper loaded.)

High Resolution Paper

The Canon High Resolution Paper HR-101 is designed to produce

photo-realistic quality output with sharp and vivid graphics. For best

results, use the optional BC-22 Photo BJ Cartridge to produce images

comparable to your favorite photographs.

T-Shirt Transfers

Use Canon’s popular T-Shirt Transfers TR-101 to create and personalize

T-shirts, sweatshirts, aprons, tablecloths, napkins, tote bags, and

anything else your imagination allows! Use on any cotton or cotton/poly

blend fabric. Your image is printed in mirror image (when you use

T-Shirt Transfer mode through the MultiPASS printer driver for

Windows) so when you iron it onto the T-shirt, the image is viewed

correctly.

Greeting Cards

Get the most out of your Canon Creative or other card making software

with Canon Greeting Cards GC-101. These cards give your unique,

personalized cards the look and feel of professional cards. You can

2-2 Printing With the MultiPASS C3000

Chapter 2

create cards, invitations, announcements, and more.

Bubble Jet Paper (water resistant)

The Canon Bubble Jet Paper LC-301 has been developed for high quality

printing with minimal or no smearing or running when in contact with

water or damp surfaces, making it a good choice for damp or rainy

environments. The paper is specially coated and printable on both sides.

(Select Plain Paper in the printer driver when you have this paper

loaded.)

Fabric Sheets

Use Fabric Sheet FS-101 for Canon Bubble Jet products to print

banners, pillow covers, scarves, flags, and other textile items. Use these

sheets for appliqués and other craft and sewing projects. Fabric sheets

are 9.5 × 14 inches.

Back Print Film

Canon Back Print Film BF-102 has been specially developed for Canon

Color Bubble Jet printers and MultiPASS products. The film is designed

to deliver brilliant, high-intensity color images suitable for business

presentations, design work, or professional reports. Back print film is

printed on the back (nonglossy) side of the film in mirror image and

then viewed from the front or glossy side using a backlighting device.

For more details, ask a Canon Authorized Dealer for information or

refer to the manual supplied with the film.

High Gloss Film

The Canon High Gloss Film HG-101 features a bright white finish that

lends striking visual power to charts, graphs, and photographic images.

Use this film to make your presentation materials and graphics look

professional.

Transparencies

CF-102 Transparencies from Canon are recommended. These

transparencies produce excellent contrast, sharpness, and color.

Assorted Paper Starter Kit

If you would like to try some of the papers described above, look

for Canon’s Starter Kit (SK-101). It contains an assortment of five

paper types.

If you are printing in an application outside Windows, your software

application or printer driver must support mirror image printing in

order to use Back Print Film or T-Shirt Transfers.

Chapter 2

Printing With the MultiPASS C3000 2-3

Paper Guidelines

When selecting or loading paper, please remember the following:

❍ Attempting to print on damp, curled, wrinkled, or torn paper can

cause paper jams and poor print quality.

❍ Use cut-sheet paper only. You cannot use multipart paper.

❍ When using graph paper, the lines may not match because the

1/6-inch line spacing of the printer is slightly less than that of

graph paper.

❍ If the print density of your page is very high, light paper stock may

curl slightly due to the large amount of ink. If you need to print

dense graphics, try printing on heavier stock.

❍ Do not use thicker paper than meets the specifications for this

printer. Printing with a paper that is thick enough to come in

contact with the print head nozzles may damage the BJ cartridge.

Installing a Printer Driver

Before you can use any type of printer with your computer, you must

install a printer driver. The printer driver tells the computer what kind

of a printer you are using. The printer driver also controls the various

settings, such as print quality and paper type. You define these settings

within the printer driver, and the printer driver then communicates the

settings to both the computer and the printer.

You must install the MultiPASS Printer Driver for Windows and the

MultiPASS Desktop Manager before you can use the MultiPASS C3000

as a printer for your computer. See your Setup Guide for details on how

to install this software.

2-4 Printing With the MultiPASS C3000

Chapter 2

Printing a Document

This procedure describes the general steps required for printing from

various Windows applications. The exact steps for printing a document

may vary depending on the application program you are using. Refer

to your software application’s documentation for the exact printing

procedure.

❍ Start the program you are using to create the document,

Start your

and open the document you want to print.

❍ Choose Print Setup from the File menu.

Make sure

the Canon

MultiPASS C3000

Printer is

selected as your

default printer.

❍ Click on the Properties or Setup button if you want to

make any adjustments as appropriate for printing your

document. (See Printer Setup Within Windows for

details.)

❍ Select OK to close the Print Setup dialog box.

❍ After making any necessary changes to the printing

Choose Print

from the

parameters, select OK to start the print job.

Chapter 2

Printing With the MultiPASS C3000 2-5

Printer Setup Within Windows

You can use the MultiPASS C3000 with all your Windows 95 or

Windows 3.1 applications. Be sure to set the MultiPASS C3000 as the

default printer for all your Windows operations.

Most of your printing operations are controlled by your software

application. The following sections describe how you set certain options

directly from the printer driver; you only need this information if your

application does not control printing.

Opening the Printer Properties Dialog Box

in Windows 95

You can open the Properties dialog box in one of the following ways:

❍ From within any Windows application, you can select the Print or

Print Setup command.

❍ From the Printers folder, you can select the printer and then select

the Properties command from the File menu.

❍ From the Printers folder, you can select the printer, click the right

mouse button, and then select Properties from the drop down list.

2-6 Printing With the MultiPASS C3000

Chapter 2

Using the Printer Driver in Windows 95

The printing options are displayed on these Windows 95 tabs: General,

Details, Paper, Graphics, and Setting. See Using the Windows Tabs

section (page 2-8) for details.

For detailed information on any of the printing options, you can use the

Windows 95 on-line Help in the following ways:

❍

Use the right mouse button to click an item on the screen; then

click the What’s Thi command.

❍

Click ? and then click an item.

Press

Accessing the Printing Options Within Windows 3.1

You can access the printing options from the Printers dialog box in the

Control Panel, or you can select the Print Setup option available from

the File menu of most applications that run in Windows.

If the Print Setup option does not appear in the File menu for your

application, refer to the user’s manual supplied with the application.

It should provide information about changing the printer setup

parameters.

In Windows 3.1, the printing options are displayed on these tabs: Paper,

Graphics, and Setting. See the next section, Using the Windows Tabs,

for details.

Chapter 2

Printing With the MultiPASS C3000 2-7

Using the Windows Tabs

The MultiPASS printer driver for Windows has several tabs from which

you can select your printing options and learn about your printer driver

as well as your MultiPASS C3000.

❍ General (Windows 95 only)

This tab allows you to add comments regarding the printer driver

and print a test page or a separator page. (You see this tab when

you open the Properties dialog box from the Printers folder, not

from within a Windows application.)

ADD COMMENTS

HERE

PRINT A

SEPARATOR

PAGE

PRINT A TEST PAGE

❍ Details (Windows 95 only)

This tab allows you to specify printer port settings, spool settings,

and time-out settings. (You see this tab when you open the

Properties dialog box from the Printers folder, not from within a

Windows application.)

DEFINE THE

PRINTER’S PORT

SPECIFY THE

PRINTER DRIVER

SPECIFY TIMEOUT

SETTINGS

SPECIFY PORT

SETTINGS

SPECIFY SPOOL

SETTINGS

2-8 Printing With the MultiPASS C3000

Chapter 2

❍ Paper

This tab allows you to specify page orientation, paper size, and type

of print media. (The printing options on this tab are the same for

both Windows 95 and Windows 3.1.)

SPECIFY PAGE

ORIENTATION

SPECIFY SIZE

OF PAPER

SPECIFY TYPE

OF PAPER

SPECIFY

PAPER FEED

METHOD

❍ Graphics

This tab allows you to specify print quality, color model, and print

model. (The printing options on this tab are the same for both

Windows 95 and Windows 3.1. However, the Image Color Matching

feature is available in Windows 95 only.)

ENABLE OR

SPECIFY PRINT

DISABLE IMAGE

QUALITY

COLOR MATCHING

(WINDOWS 95

ONLY)

SELECT A

COLOR MODEL

ENABLE OR

DISABLE FINE

SELECT A

MODE

PRINT MODEL

Chapter 2

Using the MultiPASS C3000 as a Printer 2-9

❍ Setting

This tab allows you to turn on or off the Setup Analyzer. It also

allows you to save up to four custom print settings. (The printing

options on this tab are the same for both Windows 95 and

Windows 3.1.)

ENABLE OR

DISABLE SETUP

ANALYZER

SAVE YOUR

CUSTOM PRINT

SETTINGS

Specifying Your Printing Options

Be sure to use your on-line help to find out about the settings available

for each printing option.

❍ To move between the Windows tabs, click on any of the tabs.

❍ To select the settings and exit, click the OK button.

❍ To cancel your setting selections on a tab, click the Cancel button.

❍ To save your settings without exiting, click the Apply button.

❍ To access the Help file, click on the Help button.

❍ When you move the mouse cursor over one of the printing options,

a help message appears at the bottom of the tab.

2-10 Printing With the MultiPASS C3000

Chapter 2

Recommended Graphics Settings

You can select the following printing options from the Graphics tab to

achieve the specified results.

Driver settings

To achieve

Print Quality

Color Model

Results

Fastest B&W

output possible

Draft

180 × 180 dpi

Monochrome

Uses less ink. Output

quality is draft.

Fast letter quality

output

Standard

360 × 360 dpi

Monochrome

Slightly slower than

draft. Quality is standard.

Fast B&W photograph Standard and Fine Monochrome

Slower than B&W but

better grayscale quality.

and graphic output

360 × 360 dpi

High quality

photograph and

graphic output

High and Fine

720 × 360 dpi

Monochrome

Slower than Standard but

optimizes B&W grayscale

quality.

Fast color output

Draft

180 × 180 dpi

Standard

360 × 360 dpi

High and Fine

720 × 360 dpi

Color

Uses less ink. Output

quality is draft.

Color output

Fast color printing but

quality is not optimized.

High quality

color output

Optimizes color print

quality but the print

speed is slower.

Photo-realistic

color printing

—

Photo Color

Produces unsurpassed

photo-realistic color

printing. (Requires the

optional BC-22 Photo

BJ Cartridge and High

Resolution Paper HR-101 or

Glossy Photo Paper GP-201.)

Chapter 2

Printing With the MultiPASS C3000 2-11

Using the Setup Analyzer

The Setup Analyzer allows the printer driver to evaluate your choice of

printing settings. On the Setting tab, you click on the green ✔ to enable

the Setup Analyzer. Click on the red symbol to disable it.

When you exit the printer driver and accept your printing settings by

clicking the OK button, the Setup Analyzer (if enabled) checks to see if

any of your settings are contrary to the recommended settings. If there

are inconsistencies, a dialog box similar to this appears:

The inconsistencies appear with check boxes. You can use the dialog box

buttons to select or deselect the inconsistencies and to fix or ignore the

inconsistencies.

2-12 Printing With the MultiPASS C3000

Chapter 2

Printing Speed Versus Color

The MultiPASS Printer Driver for Windows can interpret and translate

the full spectrum of colors, up to 16.7 million colors. When printing in

color, there is a significant increase in the amount of information that

the driver has to interpret and translate. When printing black ink only,

the driver has only one color to interpret.

By decreasing the amount of colors that the printer driver has to

interpret, you can significantly decrease the time needed to translate the

information. This will speed up the overall printing process.

For Quick Color Printing

In the MultiPASS Printer Driver for Windows, choose the following

printing operations. These selections allow the printer driver to interpret

and translate 256 colors, which will increase your printing speed.

However, your print quality will not be optimized.

❍ Media Type—Plain Paper

❍ Print Quality—Standard; Fine is off

❍ Color Model—Color

❍ Print Model—Custom

❍ Color Selection—Fast Color

For High Quality Color Printing

For the MultiPASS C3000, select the printing options shown below to

allow the printer driver to interpret and translate up to 16.7 million

colors. Keep in mind that your print speed will be slower than with

other setting combinations.

❍ Print Quality—High; Fine mode is on

❍ Color Model—Color

❍ Print Model—Automatic

Chapter 2

Printing With the MultiPASS C3000 2-13

For Monochrome Printing

Use the optional BC-20 Black BJ Cartridge to optimize the printer’s

performance when you are printing black text and graphics only.

In the printer driver, choose the following printing options to tell your

MultiPASS C3000 to print using black ink only.

❍ Media Type—Plain Paper

❍ Print Quality—Standard

❍ Color Model—Monochrome

❍ Print Model—Automatic

Other Ways to Improve Print Speed in Windows

To improve printing speed, you can try the following:

❍ Turn off the Print Manager in the Windows Control Panel

(Windows 3.1 only).

This avoids the extra step of sending the print file to the Print

Manager and may increase your printing speed by as much as

25%, depending on the computer you are using.

❍ Add a permanent swap file in Windows 3.1.

Under the 386 Enhanced icon in the Windows Control Panel, add

or create a permanent swap file that is from 4 MB to 9 MB. The

computer will be able to prepare the print file faster. See your

Windows documentation for instructions.

❍ Avoid diffusion halftones.

In the Custom Settings dialog box, choose Diffusion for halftoning

only when printing final output or photographic images. Choosing

Fine allows documents to print as much as 20% faster because the

computer does not need to compute to “best possible position” for

each dot.

❍ Avoid screen matched color.

In the Custom Settings dialog box, avoid Match as the Color

Adjustment setting. The screen matching feature takes longer to

process in the computer because it requires special information.

2-14 Printing With the MultiPASS C3000

Chapter 2

❍ Avoid automatic settings.

Although the automatic settings are easy to use, the computer must

interpret the printed page. This takes more time than if you select

each setting.

❍ Free up your memory.

Use only one software program at a time and unload any screen

saving utilities or programs stored in Windows background; this

frees up more memory for Windows processing.

❍ Use Monochrome when possible.

If you will be printing text in black ink only, choose a Color

Selection of Black and White rather than Grayscale. Print draft

documents in Monochrome rather than Color, or use Draft print

quality when printing color.

❍ Limit the number of colors on each page.

The computer will need to calculate and transmit fewer dots. Too

many colors can make the image confusing and less effective as well

as cause the print speed to slow down.

❍ Use primary colors when printing presentation graphics.

Use black, cyan, yellow, magenta, blue, green, and red when

possible. The computer will need to calculate and transfer less dot

information.

❍ Use the Draft print quality.

The printer will need to image fewer dots.

❍ Use Plain Paper as the Media Type.

The print head will make only one pass for each printed line.

❍ Use smaller graphics and more white space in your documents. The

computer will be able to prepare the print file faster.

❍ Add RAM to your computer.

The computer will be able to prepare the print file faster.

❍ Use a computer with a faster processor.

The computer will be able to prepare the print file faster.

Chapter 2

Printing With the MultiPASS C3000 2-15

Setting the Paper Thickness Lever

To ensure trouble-free paper handling, you’ll want to set the paper

thickness lever before loading paper.

❍ Center for the BC-21 Color BJ Cartridge

❍ Left for the optional BC-20 Black BJ Cartridge

❍ Right for heavier-weight print media or envelopes

Ink

Cartridge

BCl-21

Color

Made in

Japan

Cartridge

Ink

BCl-21

Black

DO NOT TOUCH THE

GUIDE RAIL

Made in

Japan

DO NOT TOUCH THE

RIBBON CABLE

DO NOT TOUCH THE

ROUND SHAFT

Be sure to check this lever when you change BJ cartridges, and before

and after printing on heavier-weight print media or envelopes.

2-16 Printing With the MultiPASS C3000

Chapter 2

Follow these steps to set the paper thickness lever:

Open the

printer cover by

grasping the paper

guides

and lifting up.

CARTRIDGE

BUTTON

Press the

CARTRIDGE

button to move

the cartridge

ABC

DEF

MNO

GHI

JKL

FUNCTION

CARTRIDGE RESUME

holder to the

WXY

PRS

TUV

REDIAL/PAUSE RECEIVE MODE RESOLUTION

ALARM

STOP

center of the unit.

PRINTER

RESET

CODED DIAL

SYMBOLS

OPER

START/COPY

TONE

Chapter 2

Printing With the MultiPASS C3000 2-17

❍ Set the paper thickness lever to left, center, or right

according to the BJ cartridge and paper type. See

page 2-19.

Set the paper

thickness lever.

Ink

Cartridge

BCl-21

Color

Made in

Japan

Cartridge

Ink

BCl-21

Black

Made in

Japan

CARTRIDGE

back to its home position.

❍ Press

again to move the cartridge holder

Complete the

operation.

❍ Close the printer cover.

2-18 Printing With the MultiPASS C3000

Chapter 2

Printer Settings for Various Print Media

Paper

thickness lever

Paper feed

Media

Plain Paper

BC-21

Center

BC-20

Left

Method

Auto

Limit (Sheets)

Approx. 100

Glossy Photo Paper

GP-201

Center

Auto

High Resolution

Paper HR-101

Center

Right

Auto

Approx. 10

T-Shirt Transfers

TR-101

Auto or

Manual

Greeting Cards

GC-101

Right

Manual

Bubble Jet Paper

LC-301

Center

Left

Auto

Approx. 100

Fabric sheet

FS-101

Center

Right

Auto or

Manual

Back Print Film

BF-102

Auto

High Gloss Film

HG-101

Manual

Auto

CF-102

Transparencies

Center

Right

Other heavier-weight

print media

Manual

Envelopes

Single

Right

Manual

Auto

Stack

Chapter 2

Printing With the MultiPASS C3000 2-19

Loading Paper

You can stack paper in the sheet feeder to load it automatically, or you

can manually feed one sheet at a time through the manual feed slot.

You can place approximately 100 sheets of plain paper (20 lb or

75 g/m²) in the sheet feeder at a time.

You can stack approximately 50 sheets of transparency film or 10 sheets

of back print film in the sheet feeder. However, these special media may

not advance correctly under unusual environmental conditions (such as

extreme temperatures or humidity). If you have trouble with special

papers becoming skewed or feeding multiple sheets, do not stack them

in the sheet feeder. Load them one sheet at a time.

Automatically Feeding Paper

❍ Center for the BC-21 Color BJ Cartridge.

Set the paper

thickness lever.

❍ Left for the optional BC-20 Black BJ Cartridge.

Ink

Cartridge

BCl-21

Color

Made in

Japan

Cartridge

Ink

BCl-21

Black

Made in

Japan

2-20 Printing With the MultiPASS C3000

Chapter 2

Pull the paper

support up

until it stops.

❍ For best results, fan the paper before loading it.

Fan the paper.

❍ Always fan a stack of paper along the edge that will feed

into the printer first.

Chapter 2

Printing With the MultiPASS C3000 2-21

❍ Align the edge of the paper with the right edge of the

Slide the stack

of paper into

the sheet feeder

until it stops.

sheet feeder.

❍ Secure the stack with the paper guide.

P H O N E : ( 0 4 4 ) 8 1 1 - 2 1 1 1

3 - 1 6 - 1 , S H I M O N O G E , T A K A T U K U , K A W A S A K I - S H I , K A N A G A W A 2 1 3 , J A P A N

C A N O N I N C .

T A M A G A W A P L A N T

❍ Start your print operation.

Auto Feed Guidelines

When automatically feeding stacks of paper, follow these guidelines:

❍ Do not leave paper stacked in the printer for long periods of time;

longer sheets of paper may become bent or curled over time. This

may cause the paper to misfeed or jam.

❍ If your printed page contains lots of graphics, the ink on the page

may be damp due to the print density. Remove the page right away

and allow the ink to dry.

❍ The capacity of the paper output tray is 20 sheets of paper. To

reduce paper jams, remove paper from the output tray before the

count reaches 20.

❍ If paper curls after printing, remove it immediately; otherwise,

paper jams may occur.

2-22 Printing With the MultiPASS C3000

Chapter 2

❍ The platen (a roller on the inside of the printer) may become inked

if you print data beyond the width of the page. If this happens, clean

the platen with a soft cloth. (For details on cleaning the platen, see

page 9-4.)

❍ Depending on the density of your printed pages, the ink may need

time to dry. Within two to three seconds, the ink becomes smudge

resistant. After drying for several minutes, the ink becomes water

resistant.

❍ Do not try to load paper into the sheet feeder beyond the paper

limit mark ( ) or the tab on the right side of the sheet feeder;

stacking too much paper may cause paper feeding or printing

problems.

PAPER LIMIT

MARK

NO GAP HERE

❍ Make sure there are no gaps between the stack of paper and the

paper guide or the right edge of the sheet feeder.

Chapter 2

Printing With the MultiPASS C3000 2-23

Manually Feeding Paper

You use the manual feed function when printing on heavier-weight

print media (24 lb to 28 lb or 90 g/m²to 105 g/m²).

❍ If you are manually feeding heavier-weight print media,

Check the paper

thickness lever.

set the paper thickness lever to the right.

DO NOT TOUCH

THE GUIDE RAIL

DO NOT TOUCH

THE RIBBON

CABLE

❍ If you are using Windows, you must select Manual Feed

in the MultiPASS Printer Driver for the printer to accept

manually fed paper.

Start your

print operation.

2-24 Printing With the MultiPASS C3000

Chapter 2

❍ Slide the paper into the manual feed slot in the back of

When you are

prompted, insert

the single sheet.

the printer.

❍ Make sure the print side is facing up.

❍ Align the sheet with the left edge of the manual feed slot.

❍ Hold the sheet for about two seconds until it feeds

automatically.

❍ The printer will automatically load the paper into

position.

After printing on thick paper or envelopes, set the paper thickness lever

(inside the printer) back to the left or center position before printing on

other paper types.

Chapter 2

Printing With the MultiPASS C3000 2-25

Printing On Envelopes

You can stack up to 10 envelopes in the sheet feeder or you can

manually feed envelopes one at a time.

U.S. Commercial number 10 (COM10) envelopes and European DL

envelopes are recommended. You may be able to stack envelopes of

other sizes in the sheet feeder; however, Canon cannot guarantee

consistent performance on envelope sizes other than COM10 and DL.

The following envelopes are not recommended because they may cause

jams or smears, or may damage your printer.

❍ Envelopes with windows, holes, perforations, cutouts, and

double flaps.

❍ Envelopes made with special coated paper or deeply

embossed paper.

❍ Envelopes using peel-off sealing strips.

❍ Envelopes in which letters have been enclosed.

When you are ready to print on envelopes, follow these steps to stack

envelopes in the sheet feeder. (You can also manually feed envelopes one

at a time.)

Make sure that

the paper

thickness lever is

set to the right

DO NOT TOUCH

THE GUIDE RAIL

DO NOT TOUCH

THE RIBBON

CABLE

2-26 Printing With the MultiPASS C3000

Chapter 2

❍ Arrange the stack of envelopes on a firm surface and

Prepare the

envelopes.

press down firmly on the edges to make the folds crisp.

❍ Press all the way around the envelopes to remove any

curls and expel air from inside the envelopes.

PRESS DOWN FIRMLY ON

THE EDGES OF THE FLAP

❍ Make sure the flaps of the envelopes are flat and not

curled.

Chapter 2

Printing With the MultiPASS C3000 2-27

❍ Slide a stack of envelopes into the sheet feeder until it

Insert the

stops.

❍ Align the edge of the paper guide with the left edge of the

stack of envelopes.

❍ Insert the envelopes with the print side up.

❍ Feed the top of the envelope (return address portion)

into the sheet feeder first.

❍ Make sure the back flap is toward the sheet feeder.

P A R A V I O N

P H O N E : ( 0 4 4 ) 8 1 1 - 2 1 1 1

3 - 1 6 - 1 , S H I M O N O G E , T A K A T U K U , K A W A S A K I - S H I , K A N A G A W A 2 1 3 , J A P A N

C A N O N I N C .

T A M A G A W A P L A N T

Now you can start your print operation.

2-28 Printing With the MultiPASS C3000

Chapter 2

Using Canon’s Specialty Papers

This section provides guidelines for printing on Canon’s Specialty

Papers and describes special procedures required for High Resolution

Paper and Fabric Sheets.

Specialty Paper Guidelines

Be sure to read any instructions that come with your Canon Specialty

Paper. These instructions provide important information regarding how

to achieve the highest print quality with these papers.

For transparency film, back print film, high gloss film, and glossy photo

paper, follow these guidelines:

❍ When automatically feeding transparencies or back print film,

remove each sheet after it is delivered. Do not allow film sheets to

stack up.

❍ Let the printed sheets of film or paper dry completely before storing

them.

Paper type

Drying time

Canon Glossy Photo Paper GP-210

Canon Fabric Sheet FS-101

10 minutes

1 hour

Canon CF-102 Transparencies

Canon Back Print Film BF-102

15 minutes

❍ When a sheet of film has dried completely, cover its printed side

with a sheet of plain (not coated) paper before storing it; this is

recommended even if you place the sheets of film in a clear file or

plastic holder.

Chapter 2

Printing With the MultiPASS C3000 2-29

❍ Do not leave the film in the sheet feeder for long periods of time.

Dust and dirt may accumulate on the film resulting in spotty

printing.

❍ To avoid smudging caused by fingerprints, use a pair of thin cloth

gloves while loading and handling the film.

❍ To avoid fading, do not expose the printed film to prolonged

sunlight.

❍ Store unused papers and films flat. Do not remove papers from their

protective packaging until you are ready to use them.

❍ Store unused film at temperatures between 59°F to 86°F (15°C to

30°C). The relative humidity should be between 10% and 70%.

Uncurling Back Print Film

If Back Print Film becomes curled, follow these steps to uncurl it:

Cover the

non-glossy side

of the film

with a sheet

of plain paper.

2-30 Printing With the MultiPASS C3000

Chapter 2

❍ Do not roll the film too tight.

Roll the film

and paper up in

the direction

❍ The film and paper rolled together should be about one

inch (2.5 cm) in diameter.

opposite the curl.

❍ You may want to fasten the roll with a small piece of tape.

Keep the film

rolled up for

about five

minutes.

Chapter 2

Printing With the MultiPASS C3000 2-31

High Resolution Paper HR-101

Using the Paper Output Guides

The output tray on your MultiPASS C3000 is equipped with paper

output guides. When using the optional BC-22 Photo BJ Cartridge to

print on Canon’s High Resolution Paper HR-101, lift the paper output

guides on both sides of the output tray.

These guides help support the document as it exits the MultiPASS

C3000. The guides keep the sheet from sagging as it exits and pulling

through the unit, which can lead to poor print quality.

❍ Lift both paper output guides until they are vertical. Always lift both

output guides.

❍ When the output guides are raised, the output tray can hold a

maximum of 20 sheets.

❍ When you finish using the BC-22 Photo BJ Cartridge with High

Resolution Paper, lower the output guides to their original position.

❍ Always lower the paper guides when using the MultiPASS C3000 as

a fax machine. The guides may cause paper to pile up and jam.

2-32 Printing With the MultiPASS C3000

Chapter 2

Using the Cleaning Sheet

Canon’s High Resolution Paper HR-101 is designed for high quality

printing. This paper is specially coated to produce delicate color output.

After using a package of High Resolution Paper (200 sheets), you need

to use the cleaning sheet enclosed with the paper to remove paper dust

from the printer’s rollers; this will help prevent paper feed problems.

❍ Make sure the paper thickness lever is to the center.

Set up

the printer.

Ink

Cartridge

BCl-21

Color

Made in

Japan

Cartridge

Ink

BCl-21

Black

Made in

Japan

Remove the two

pieces of tape

from the sheet.

Chapter 2

Printing With the MultiPASS C3000 2-33

❍ Insert the sheet with the sticky side out (toward you) and

Insert the cleaning

sheet.

down (going into the sheet feeder).

❍ Adjust the paper guide to the edge of the cleaning sheet.

❍ Make sure the Canon MultiPASS C3000 Printer is set as

Use WordPad to

the default.

❍ Start WordPad from the Accessories program group.

❍ Click the Print button on the toolbar.

❍ The printer feeds the sheet and then ejects it.

❍ Use a cleaning sheet once only.

To feed the cleaning sheet, you can use any word processing program to

print a blank page.

2-34 Printing With the MultiPASS C3000

Chapter 2

Fabric Sheet FS-101

Fabric Sheet FS-101 for Canon printers comes with a booklet that

describes special handling procedures. Be sure to look through this

booklet for special information regarding the Fabric Sheet. This section

describes specific steps for using Fabric Sheets with the Canon Bubble

Jet products.

OPEN END AT THE TOP

Be sure to follow these guidelines.

❍ To avoid paper jams, smearing, and other problems, do not open

the printer’s cover during printing.

❍ Do not touch newly printed fabric sheets until the ink is completely

dry. This takes about one hour.

❍

Do not use the fixing agent that comes with the Fabric Sheet FS-101.

This agent is NOT needed when printing with the MultiPASS

C3000.

Printing On a Fabric Sheet

❍ Make sure the paper thickness lever is to the right

Set up

the printer.

position.

❍ Make sure the paper support and paper output tray are

extended.

DO NOT TOUCH

THE GUIDE RAIL

DO NOT TOUCH

THE RIBBON

CABLE

Chapter 2

Printing With the MultiPASS C3000 2-35

❍ Insert the sheet with the cloth side out (toward you) and

Insert the

fabric sheet.

the open end up (away from the sheet feeder).

❍ Adjust the paper guide to the edge of the fabric sheet.

❍ In the Paper tab, select A4 for the Paper Size and select

Set up

the MultiPASS

Printer Driver

for Windows.

Fabric Sheet for the Print Media.

❍ In the Graphics tab, select High for the Print Quality. You

may also want to select Fine mode.

❍ Start the print operation from your Windows application.

❍ Let the printed fabric sheet set for about one hour to

Dry and

then wash the

fabric sheet.

allow the ink to completely dry.

❍ When dry, peel the film backing from the printed fabric

sheet.

❍ Wash the printed fabric sheet for about three minutes

under lukewarm running water to remove extra ink.

❍ Hang the fabric sheet up to dry it again.

❍ Iron the dried fabric sheet with a clothes iron.

2-36 Printing With the MultiPASS C3000

Chapter 2

Using the MultiPASS

Desktop Manager

The MultiPASS Desktop Manager is a full-featured Windows application

that enables you to use your MultiPASS C3000 from your computer.

The MultiPASS Desktop Manager coordinates the printing, PC faxing,

and scanning functions of the MultiPASS C3000. Its features include:

❍ Printing, PC faxing, and scanning control functions

❍ Manipulating and editing the faxed or scanned documents

❍ An Address Book where you store the names and fax numbers for

individuals and groups to whom you repeatedly send faxes

❍ Folders that hold your faxes and scanned documents

This chapter describes:

❍ Starting the MultiPASS Desktop Manager

❍ Exploring the MultiPASS Desktop Manager window

❍ Using the Desktop Manager folders

❍ Viewing documents in the Desktop Manager

❍ Setting up the Address Book

❍ Setting up speed dialing

❍ Using the Fax Log

Your MultiPASS C3000 is designed to be used with the MultiPASS

Desktop Manager. To use all the outstanding features of the MultiPASS

C3000 requires use of the Desktop Manager. To use the unit as a stand-

alone fax machine, see Appendix B.

Chapter 3

Using the MultiPASS Desktop Manager 3-1

Starting the MultiPASS Desktop Manager

When you start Windows or open the Desktop Manager, the MultiPASS

Background is automatically started as well. The MultiPASS Background

enables and monitors the communication between the Desktop

Manager and the MultiPASS C3000.

When you exit the Desktop Manager, you close only the Desktop

Manager window. Any documents you have set up to PC fax or print

remain active. The Status Monitor, which tracks the progress of your

active jobs, also remains open and active.

Windows 95 Users

After it is installed, the MultiPASS Desktop Manager is an option on the

Canon MultiPASS C3000 menu.

❍ Click the Start button and point to Programs.

❍ Point to Canon MultiPASS C3000 and then click MultiPASS

Desktop Manager.

3-2 Using the MultiPASS Desktop Manager

Chapter 3

Windows 3.1 Users

After it is installed, the MultiPASS Desktop Manager is an icon in the

Canon MultiPASS C3000 program group. This program group was

automatically created during installation.

❍ From the Program Manager, double-click the Canon MultiPASS

C3000 icon. You see this program group:

❍ In the Canon MultiPASS C3000 program group, double-click the

MultiPASS Desktop Manager icon.

Exploring the MultiPASS Desktop Manager

Window

When you start the MultiPASS Desktop Manager, you see a screen

similar to this:

MENU BAR

TOOLBAR

FOLDERS LIST

WORK

AREA

COMMAND BAR

STATUS LINE

Chapter 3

Using the MultiPASS Desktop Manager 3-3

Menu Bar

The menu bar contains commands that enable you to perform the

various Desktop Manager tasks. Some of the commands can also be

accessed by their corresponding icons on the toolbar or command bar.

Toolbar

The toolbar provides quick access to certain Desktop Manager tasks.

When a task is unavailable, the toolbar button appears dimmed.

CONTENTS-

SENSITIVE

DELETE

FAX MEMO

HELP

SCAN

STOP

CONTENTS

Pause the mouse over a button to see a description of the button. These

are called ToolTips.

Folders List

The folders list contains folders that store your fax and scan documents.

The list contains both system-defined folders, provided automatically

when you install the software, and user-defined folders.

System-defined folders include In Box, Out Box, Scans, Sent Fax, and

Trash. User-defined folders are folders you can create yourself.

Work Area

The work area appears to the right of the folders list and displays one of

the following:

❍ Documents within the open folder

Displays a list of the documents.

❍ Address Book

Displays the names, fax numbers, and phone numbers for your

business and personal contacts.

You can adjust the width of the work area using the mouse pointer to

move the border between the work area and folders list.

3-4 Using the MultiPASS Desktop Manager

Chapter 3

Command Bar

The command bar contains command icons, which enable you to

perform a variety of tasks.

SAVE AS—SAVES

VIEWER—DISPLAYS

THE SELECTED ITEM

E-MAIL

PHONE—

DISPLAYS IF A

TELEPHONE

IS ATTACHED

TO THE

MultiPASS

C3000

PRINT—PRINTS

THE SELECTED

DOCUMENT

FAX—SENDS A PC

FAX TO A NUMBER

YOU SELECT

You can use the command icons as follows:

❍ Drag a document to the command icon

For example, you can drag a document to the Print command icon

to start printing the document. The command icon signals its

acceptance of the item by lighting up.

If a document is dragged to a command icon that cannot perform

the task, the mouse pointer displays as a no-entry icon (a red circle

with a diagonal bar drawn through it).

❍ Click a document and then click the command icon

This method activates the command for the selected document, as

though the item had been dragged to the command icon.

Status Line

The status line displays information about the selected folder or

document, such as the name of the folder or document and its creation

date. You cannot edit this information.

If the Address Book is open, the status line displays information about

the selected Address Book entry.

Closing the Desktop Manager

When you exit the Desktop Manager, you close only the Desktop

Manager window. Any documents you have set up to PC fax or print

remain active. The Status Monitor, which tracks the progress of your

active jobs, also remains open and active.

To close the Desktop Manager, click Exit from the File menu.

Chapter 3

Using the MultiPASS Desktop Manager 3-5

Using the Desktop Manager Folders

The Desktop Manager stores and organizes your fax and scan

documents in folders. Only one folder can be open at a time. When you

open another folder, the current folder automatically closes.

System-defined Folders

When you install the Desktop Manager, these system-defined folders are

automatically available: In Box, Out Box, Scan, Sent Fax, and Trash.

❍ With the exception of the Trash folder, only the Desktop Manager

can place documents in the system-defined folders, based on faxes

sent or received, or images scanned. You can only rename, copy,

move, or remove documents from the folders.

❍ Including the Trash folder, the system-defined folders cannot be

deleted or renamed.

A document remains in a system-defined folder until you move it to a

user-defined folder, or delete it.

In Box

The In Box folder stores all incoming faxes received by the Desktop

Manager. Each received fax displays with a system-assigned name—fax

nnnn, where nnnn is a number of up to four digits which is unique

within the Desktop Manager. You can later change the name to

something more descriptive.

Out Box

The Out Box folder is a chronological list of jobs you want to process.

The jobs consist of faxes to be sent, or fax or scan documents to be

printed from the Desktop Manager. A job in the Out Box folder is a

copy of the original document, not the original document itself.

The list of jobs in the Out Box folder is sorted by order of action, with

the next document to be printed or faxed at the head of the list. The job

currently being processed—the active job—displays in a separate row at

the top of the list, above the column titles.

You can select a job in the list to review information about that job in

the Status Bar, including the original document from which the job

came and a reason if the job failed.

3-6 Using the MultiPASS Desktop Manager

Chapter 3

Each job in the Out Box folder displays with a system-assigned name:

fax nnnn for a fax job, and print nnnn for a print job, where nnnn is a

number of up to four digits which is unique within the Desktop

Manager. You cannot rename a job in the Out Box folder.

Scan

The Scan folder stores all images you scan with the MultiPASS C3000

from the Desktop Manager. Each document displays with a system-

assigned name: scan nnnn, where nnnn is a number of up to four digits

long which is unique within the Manager. You can later change the

name to something more descriptive.

Sent Fax

The Sent Fax folder contains all documents that have been successfully

sent as faxes. If the fax had not been marked for deletion after sending,

the sent fax is automatically moved from the Out Box folder (where the

fax job is processed) to the Sent Faxes folder. By having sent faxes moved

to their own folder, you can better track your completed fax

communications and reserve the Out Box folder for jobs to be processed.

Trash

The Trash folder holds any documents that you want to delete. Once

you drag a document from another folder to the Trash folder, you can

hold the document until you are ready to delete it.

User-defined Folders

You can create an unlimited number of folders for your own use. These

folders are listed immediately following the system-defined folders.

When you install the Desktop Manager software, you are automatically

provided an initial user-defined folder named My Folder. You can use

this folder immediately for storing documents moved from the system-

defined folders.

Chapter 3

Using the MultiPASS Desktop Manager 3-7

If you create additional folders that cause the folder list to grow beyond

the visible list area, a vertical scroll bar displays. The scroll bar scrolls the

entire list of system- and user-defined folders as a single entity.

Viewing Documents in the Desktop Manager

When you open a folder, you can view the documents contained within

the folder. To open a folder, simply click the desired folder in the folders

list.

If the number of documents within a folder exceed the available work

area, horizontal and/or vertical scroll bars appear. You can then scroll

the work area to view your documents.

The documents are presented within the open folder as a list. Each

document on the list displays an icon representing the document type,

along with other pertinent information about the document (such as the

name, page count, disk storage size, and date and time it was created).

3-8 Using the MultiPASS Desktop Manager

Chapter 3

The icon designates the document type as fax, scan, or modified. A

modified document is a document where the fax cover page has been

removed from a fax, or a multi-page document that has been split into

multiple documents.

Sorting the Documents in the List

Documents in the Out Box folder are listed by a combination of the date

and time they were submitted for processing, any future scheduling

time, and processing status. Documents in the other system-defined

folders are listed in order of date and time. You cannot change the

displayed order of the list in a system-defined folder.

However, you can change the order of the listed documents in the user-

defined folders. Typically, documents in user-defined folders are sorted

alphabetically by name. You can sort the documents based on criteria

corresponding to the column labels displayed at the top of the list (such

as type, name, number of pages, size, and date). Sorting by page, size, or

date and time displays the documents with the largest document or

most current document last. The list continues to display in the order

you chose each time you open the folder.

To change the order of the list, click the title of the appropriate column

at the top of the list.

Setting Up the Address Book

You set up the Address Book to create an easily accessible list of names

and fax and/or phone numbers for your business and personal contacts.

You use the entries in the Address Book to:

❍ Send a PC fax

❍ Assign one-touch speed dialing

❍ Assign coded speed dialing

❍ Assign group dialing

Chapter 3

Using the MultiPASS Desktop Manager 3-9

To display the Address Book, select Tools from the Desktop Manager

menu bar.

Now click Address Book. The MultiPASS Desktop Manager displays the

Address Book window:

ADDRESS

BOOK

ENTRIES

STATUS LINE

COMMAND

BUTTONS

❍ Address Book Entries

Address Book entries are listed by row. The columns indicate the

Address Book entry type (individual or group), name and address

information, and phone and fax numbers. Address Book entries can

be sorted based on a chosen column of information.

❍ Status Line

The status line displays additional information about the selected

Address Book entry, based on whether the selected entry is an

individual entry or group entry.

❍ Command Buttons

You use the command buttons to perform various tasks in working

with your Address Book.

3-10 Using the MultiPASS Desktop Manager

Chapter 3

Working With Address Book Entries

When open, the Address Book displays a list of the address entries you

currently have set up, along with the corresponding information for

each entry. The Address Book contains two types of entries:

❍ Individual

An individual entry enables you to identify each individual to whom

you repeatedly send faxes. When you send a fax, you can then

specify the recipient for your fax from the entries listed in the

Address Book.

❍ Group

A group entry identifies the two or more individual Address Book

entries to whom you repeatedly send the same fax. For example, you

can set up a group to include those individuals involved in a

particular business project. When you specify the group entry as the

fax recipient on your fax, the fax is sent to each individual in the

group.

Sorting the Address Book

The Address Book is sorted alphabetically by last name. You can change

the order of the list based on the column titles for the list. For example,

you can sort the list based on the fax number.

To change the order of the Address Book entries, click the appropriate

column title.

CLICK HERE TO SORT BY

COMPANY NAME

Chapter 3

Using the MultiPASS Desktop Manager 3-11

Adding and Editing an Individual Entry

When setting up an individual Address Book entry, you must specify the

contact’s first and last names, and fax number. Optionally, if you want

the information available for a fax cover page, you can provide the

contact’s phone number, title, company, address, and any comments.

To add an individual entry, click the New Individual button on the

toolbar:

To edit an individual, select the Address Book entry and click the Edit

button:

3-12 Using the MultiPASS Desktop Manager

Chapter 3

Enter the appropriate information.

❍ You must type at least a First Name or Last Name and a Phone or

Fax number before you can click Add.

❍ You can enter 20 characters in the First and Last Name text boxes,

40 characters in the Company Name text boxes, and 32 characters

in the Phone and Fax Number text boxes.

❍ You can use the following:

Characters

Activity

0 to 9 * # +

Dialing digits

, p

Pause (2 seconds)

Last pause (10 seconds, at end of number only)

Display-only characters; space cannot be used at

the beginning of a number

- ( ) Space

❍ Be sure to include all numbers that need to be dialed, for example,

1-714-555-2222.

❍ If you entered an Outside Line Prefix number (such as 9) in the

Phone/Fax Setup dialog box, do not enter it here.

If adding a new entry, click Add. If editing an entry, click Replace.

Adding and Editing a Group Address

A group address contains addresses previously set up in the Address

Book, either individual addresses or other group addresses.

The New Fax Group dialog box displays two lists—a list of all Address

Book entries previously set up, and the list of addresses included in the

group. You select addresses from the Address Book to include in the

group.

Chapter 3

Using the MultiPASS Desktop Manager 3-13

To add a group entry, click the New Group button on the toolbar. To

edit a group, select the entry in the Address Book and click the Edit

button.

❍ Enter or edit the name you want assigned to this group.

❍ In the Address Book list box, click the individual entry you want to

add to the group and click Add.

❍ To remove an entry from the group, click the entry in the group list

box and click Remove.

❍ In the Comments box, you can enter a note for this group entry.

❍ If adding a new group, click Create.

❍ If editing a group, click Replace.

Using a Group Address

When you specify a group address when sending a fax, the individual

addresses for the contained group are listed. If you specify more than

one group address for a fax, and each group contains the same

individual address, the duplicate address is removed. Separate fax jobs

are created for each recipient in the group.

3-14 Using the MultiPASS Desktop Manager

Chapter 3

Importing an Address Book

You may have an address book in another program that you want to use

in the MultiPASS Desktop Manager. You can import your address book

and use it in the Desktop Manager.

You can import addresses from any ASCII text file containing

information that is separated by a comma or tab. If the fields in the text

file are separated by commas, the text file extension must be .CSV. If the

fields in the text file are separated by tabs, the text file extension must be

.TXT. You must save your text file as a comma- or tab-separated text file

before you import it into the MultiPASS Desktop Manager. For more

information about saving your text file, see your application’s

documentation. If you attempt to import information from an

improperly formatted text file, the system alerts you to a problem with

importing.

When you import the text file, you assign the appropriate field names to

each column of information. For example, the column containing the

contact’s name must be titled as the name.

❍ You see this screen:

To import

addresses from a

text file, click on

the Import button.

Chapter 3

Using the MultiPASS Desktop Manager 3-15

In the Import

Address Book

dialog box,

specify the

location and

filename to

import. Then

❍ In the Assign Field Names dialog box, the address

information is listed in columns, with a column title that

identifies the type of information within the column. The

button above the column titles enables you to reassign the

column titles where necessary.

❍ To remove a field name from the column heading, drag

Assign the

appropriate name

to each column

as the title.

the column heading text off the dialog box.

❍ To assign the correct name, drag the titled button to the

column title.

❍ When the appropriate names appear at the top of each

Click Import.

column, click Import.

3-16 Using the MultiPASS Desktop Manager

Chapter 3

Exporting the Address Book

You can export the Address Book from the MultiPASS Desktop

Manager to an ASCII text file. The address information can be separated

by either commas or tabs. If you choose to have the address information

separated by commas, the text file extension is .CSV. If you choose to

have the address information in the text file separated by tabs, the text

file extension is .TXT.

❍ You see this screen:

To export the

Address Book,

click on the

Export button.

❍ In the Assign Field Names dialog box, the address

information is listed in columns, with a column title that

identifies the type of information within the column. You

can reassign the column titles where necessary.

❍ To remove a field name from the column heading, drag

Assign the

appropriate name

to each column

as the title.

the column heading text off the dialog box.

❍ To assign the correct name, drag the titled button to the

column title.

Chapter 3

Using the MultiPASS Desktop Manager 3-17

❍ When the appropriate names appear at the top of each

Click Export.

column, click Export.

❍ In the Export Address Book dialog box, select the file type

(.CSV or .TXT), location, and filename for saving the file.

Then click OK.

Setting Up Your Speed Dial Assignments

To set up speed dialing, you use the fax recipients set up in your Address

Book, and assign the desired individual recipients to speed dial codes. If

you have not set up the recipient in the Address Book, you can add the

recipient while creating speed dial assignments. You can also set up a

group speed dial, by assigning two or more individual speed dial

assignments to a single speed dial assignment.

3-18 Using the MultiPASS Desktop Manager

Chapter 3

To set up your speed dialing assignments, select Setup from the Desktop

Manager menu bar, and then click on the Speed Dial tab.

Assigning an Individual Recipient to a Speed Dial Code

To assign a fax recipient to a speed dial code:

❍ In the Address Book list box, select the recipient that you want to

assign to a speed dial code.

❍ Select the speed dial code to which you want to assign the Address

Book, and click Add:

To remove a recipient from a speed dial code:

❍ In the speed dial list box, select dial assignment, and then click

Remove.

To print the speed dial assignment list:

❍ Click the Print List button:

To add a recipient to the Address Book:

❍ Click New.

❍ In the New Individual Entry dialog box, complete the appropriate

information for the recipient and then click Add.

Chapter 3

Using the MultiPASS Desktop Manager 3-19

Defining a Group Speed Dial Code

To assign two or more recipients to a speed dial code:

❍ On the Speed Dial tab, make sure the desired recipients for your

group are set up as individual speed dial assignments.

❍ Select the speed dial code to which you want to assign the group of

recipients, and click Group Dial.

❍ In the Group Dial dialog box, enter a name for the group

assignment in the Group Name box.

3-20 Using the MultiPASS Desktop Manager

Chapter 3

❍ In the Speed Dial list box, select the first recipient and click Add.

Repeat this procedure until the desired recipients are included in the

Member(s) list box.

❍ To remove a member from the group, select the member in the

Member(s) list box and click Remove.

❍ When all the desired members are listed in the Member(s) list box,

click OK to save your group.

❍ To close the dialog box without saving your group, click Cancel.

Using the Fax Log

The Fax Log contains a list of the fax activity (faxes sent and received)

for the last two months. Each fax is listed with historical information,

such as transmission status, date and time the fax was sent or received,

the recipient of the fax, and the number of pages. You can use the Fax

Log for a variety of reasons, such as reviewing the error status of a PC

fax that failed.

While reviewing the Fax Log, you can view a specific fax document or

print the log.

Displaying the Fax Log

In the Desktop Manager, click Fax Log on the Tools menu.

❍ In the Fax Log dialog box, click a specific fax document to review

additional information in the status bar.

Chapter 3

Using the MultiPASS Desktop Manager 3-21

Viewing a Fax Listed in the Fax Log

In the Fax Log dialog box, double-click the fax document listed.

The document displays in the Desktop Manager Document Viewer.

For information on using the Document Viewer, refer to Chapter 7,

Working With Documents in the Desktop Manager.

Printing the Fax Log

In the Fax Log dialog box, click Print.

In the Print dialog box, specify the desired print options and click OK.

The report provides a hard copy of the Fax Log information displayed in

the Fax Log dialog box.

3-22 Using the MultiPASS Desktop Manager

Chapter 3

Sending Faxes With

the MultiPASS C3000

You can use the MultiPASS C3000 to send paper faxes or PC faxes.

PC faxing is the ability to send a fax from an application without first

printing the document. Using the MultiPASS C3000 and the MultiPASS

Desktop Manager, you can PC fax documents from any Windows

application that supports printing.

Before sending faxes, you may want to set up the numbers you plan to

use for automatic dialing methods such as one-touch speed dialing.

To do this, you first set up your Address Book; then you assign speed-

dialing numbers. See Setting Up the Address Book on page 3-9.

This chapter describes:

❍ Sending a document

❍ Sending a document to more than one location

❍ Adjusting the quality of your faxes

❍ Sending PC faxes

❍ Creating a fax memo in the MultiPASS Desktop Manager

❍ Designing a fax cover page

Chapter 4

Sending Faxes With the MultiPASS C3000 4-1

Sending a Document

The MultiPASS C3000 starts sending a document while it is being

scanned into memory. When scanning a multi-page document, the unit

calls the other party after the first page is scanned. Once connection is

made, the MultiPASS C3000 begins to transmit the information while

the remaining pages are being scanned. This is called Memory Sending.

Regular Dialing

❍ Place the document face-down in the Automatic

Feed the

document.

Document Feeder (ADF). See page 1-9.

❍ The LCD display shows how much of the unit’s memory

is in use, then displays the current resolution, and then

DOCUMENT READY

the message

MEMORY USED 0%

STANDARD

DOCUMENT READY

❍ Change the resolution if necessary. See page 4-12.

❍ Use the numeric buttons to dial the number.

Dial the other

party’s fax

number.

ABC

DEF

MNO

GHI

JKL

WXY

PRS

TUV

TEL=

555 7899

SYMBOLS

OPER

TONE

4-2 Sending Faxes With the MultiPASS C3000

Chapter 4

START/COPY

The MultiPASS C3000 begins

scanning the document, and dials

the number.

Press START/COPY.

SCANNING

❍ After a moment, the display shows the transaction

number for the fax. This is a unique number the

MultiPASS C3000 assigns to the document and uses to

identify the document in transaction reports:

SCANNING

TRANSMIT

TX/RX NO.

XXXX

The display continues to show these three displays in

order while the fax is being sent.

❍ The MultiPASS C3000 beeps once to indicate that the

document has been sent successfully.

TRANSMITTING OK

The MultiPASS C3000 automatically redials if the receiving

fax does not answer, if the line is busy, or if a transmission

error occurs. You can specify the number of times it redials

using the Automatic Retries option in the Send Fax dialog

box of the MultiPASS Desktop Manager (see page 8-4). If all

redial attempts fail, the MultiPASS C3000 beeps

intermittently for a few seconds. If this happens, check the fax

number and try sending the fax again.

ALARM

If the

light is flashing, correct the error described in

STOP

the LCD display, and then press

. You may need to open

the operator panel to remove the document from the ADF

(see page 10-3).

Chapter 4

Sending Faxes With the MultiPASS C3000 4-3

Automatic Dialing

You can send a document using one-touch speed dialing, coded speed

dialing, or group dialing. You must register the one-touch speed dialing

numbers, the coded speed-dialing numbers, and the group dialing

numbers using the MultiPASS Desktop Manager before you can send

documents using these automatic dialing methods. See Setting Up Your

Speed Dial Assignments on page 3-18.

❍ Place the document face-down in the ADF.

Load the

document.

DOCUMENT READY

❍ Press the one-touch speed dialing button assigned to the

Use automatic

number you wish to fax to.

FUNCTION

CARTRIDGE RESUME

TEL= 11234567899

PRINTER

RESET

❍ Press

CODED DIAL

coded speed dialing code.

and enter the appropriate two-digit

ABC

DEF

CODED DIAL

MNO

GHI

JKL

WXY

PRS

TUV

TEL= 11234445555

SYMBOLS

OPER

TONE

❍ If a number is not registered for the button or codes, the

NO TEL #

LCD displays

message. Make sure you pressed

the correct button or entered the correct code and that

the number you want to dial is entered correctly.

4-4 Sending Faxes With the MultiPASS C3000

Chapter 4

STOP

❍ If you make a mistake, press

. Then press the correct

CODED DIAL

one-touch speed dialing button or press

re-enter the code.

and

❍ Five seconds after you press the speed dialing button (or

enter the code), the MultiPASS C3000 starts scanning

your document.

ALARM

❍ If the

and press

remove the document from the ADF (see page 10-3).

light is flashing for any reason, correct the error

STOP

. You may need to open the operator panel to

Sending a Document Using Group Dialing

❍ Place the document face-down in the ADF.

Feed the

document.

DOCUMENT READY

Choose the

group you wish

to send to.

CODED

❍ Press the one-touch speed dialing button or press

DIAL

and the code under which you registered the group.

02 CANON GROUP

START/COPY

Press START/COPY.

SCANNING

P.001

❍ The MultiPASS C3000 starts scanning your document

into memory five seconds after you select the group to

which you will send the fax, even if you do not press

START/COPY

(ten seconds if you are sending to more

than one group).

Chapter 4

Sending Faxes With the MultiPASS C3000 4-5

❍ After scanning the document into memory, the

MultiPASS C3000 automatically dials each number in the

group.

❍ If there is no group registered under the one-touch speed

dialing button or the two-digit code, the LCD displays the

NO TEL #

message. Make sure you entered the correct

number and that the group has been registered correctly

for group dialing.

STOP

❍ If you make a mistake when dialing, press

. You can

then try again.

Redialing

Manual

To start dialing again, just press REDIAL. The MultiPASS C3000 redials

the previous number you dialed with the numeric buttons. Make sure

the document is in the ADF.

Automatic

The MultiPASS C3000 automatically redials if the first attempt at

sending fails (for example, if the line is busy). The unit redials twice, and

the time between redials is two minutes. (These are the default settings.)

The LCD displays AUTO REDIAL and the transaction number while the

MultiPASS C3000 is redialing.

AUTO REDIAL

TX/RX NO.

XXXX

If the MultiPASS C3000 fails to make a connection after the last redial, it

beeps. The LCD displays BUSY/NO SIGNAL; try sending again later.

BUSY/NO SIGNAL

You can change the number of redials and the time between redials. The

redialing options are set in the Send Fax dialog box of the MultiPASS

Desktop Manager; see page 8-4.

4-6 Sending Faxes With the MultiPASS C3000

Chapter 4

To Cancel Automatic Redialing

STOP

To cancel automatic redialing, press the

button. However, you

AUTO REDIAL

cannot cancel redialing while the LCD displays

(the unit is

waiting to redial). In this case, wait until dialing begins and then press

STOP

to cancel redialing. The MultiPASS C3000 asks you to confirm:

CANCEL? *YES #NO

To cancel the redialing, press . The MultiPASS C3000 beeps and the

LCD displays:

TX/RX CANCELLED

TX/RX NO.

XXXX

The unit then prints an error report:

PRINTING REPORT

Resending a Fax After an Error

If you get an error while sending a fax from memory, the MultiPASS

C3000 can resend it to the same destination without having to rescan

it. To do this, the On Error Resend option must be set in the Advanced:

Send Fax dialog box of the MultiPASS Desktop Manager. See page

8-5 for details.

You can also set how much of the fax is sent again:

❍ The pages following the page on which the error occurred (ERROR

PAGES)

❍ The first page of the document and the pages following that on

which the error occurred (ERROR & FIRST PAGES)

❍ The entire document (ALL PAGES)

The fax is erased from memory after it is successfully sent or after the

resending fails.

Chapter 4

Sending Faxes With the MultiPASS C3000 4-7

Manual Sending

If you would like to speak with the other party before sending a fax to

them, you may do so; this is called manual sending. To use manual

sending, you must have a telephone connected to the MultiPASS C3000.

❍ Place the document face-down in the ADF.

Feed the

document.

DOCUMENT READY

ABC

DEF

Pick up the

telephone and

dial the other

party’s fax

MNO

GHI

JKL

WXY

TEL=

4567899

PRS

TUV

SYMBOLS

OPER

number.

TONE

❍ You can use regular dialing or any of the automatic

dialing methods.

❍ If a person answers, you can converse normally. When

Converse with the

other party.

you are ready to send the fax, ask them to press the start

START/COPY

button on their fax. Then press

and hang up the telephone.

on your unit

START/COPY

Faxing starts.

START/COPY

will disconnect the call.

❍ Be sure to press

before you hang up, or you

4-8 Sending Faxes With the MultiPASS C3000

Chapter 4

Messages Displayed During Sending

When sending a document, the MultiPASS C3000 displays the following

messages as the call progresses.

TRANSMIT

TX/RX NO.

XXXX

When it is finished sending the document, the MultiPASS C3000 beeps

once; the LCD displays:

TRANSMITTING OK

Cancel Sending

To stop sending before a fax is complete, follow these steps:

❍ If you are sending manually, the transmisison is cancelled

Press STOP.

immediately.

❍ If you are sending from memory, the LCD displays:

STOP

CANCEL *YES #NO

❍ Press to cancel or press # to continue the transmission.

Press

TX/RX CANCELLED

Transmission continues.

If you press STOP while the document is being scanned, you may need

Chapter 4

Sending Faxes With the MultiPASS C3000 4-9

to open the operator panel to remove the document (see page 10-3).

Sending a Document to More Than One

Location (Sequential Broadcasting)

Sequential broadcasting sends one document to more than one location.

You can send to a total of 57 destinations as follows:

One-touch speed dialing

Coded speed dialing

Regular dialing (numeric

buttons dialing)

= up to 6 destinations

= up to 50 destinations

= 1 destination only

You can enter the one-touch and coded speed dialing numbers in any

order. You simply press the one-touch speed dialing button, or press

CODED DIAL followed by the two-digit code.

You can also include one destination using regular dialing. This must be

the last number you enter because you must press START/COPY after

entering the number.

If you often send to the same group of destinations, use group dialing

(see page 4-5).

Transmitting the Document

❍ Place the document face-down in the ADF.

Feed the

document.

DOCUMENT READY

4-10 Sending Faxes With the MultiPASS C3000

Chapter 4

ABC

DEF

Dial the other

party’s number.

MNO

GHI

JKL

WXY

TEL=

4567899

PRS

TUV

SYMBOLS

OPER

TONE

❍ Simply enter the numbers one after the other: press the

CODED

desired one-touch speed dialing button or press

DIAL

followed by the two-digit code.

❍ If you are sending to group dialing destinations, use the

CODED DIAL

one-touch speed dialing buttons and the

button (along with the two-digit codes) to enter the

groups.

❍ You must press the second speed dialing number within

five seconds of pressing the first one. Each subsequent

speed dialing number must be entered within ten seconds

of the preceding one.

❍ You can enter only one number directly from the

numeric keypad using regular dialing. This must be the

last number you enter.

START/COPY

Press

SCANNING

START/COPY.

❍ The MultiPASS C3000 scans the entire document into

memory and begins sending.

Chapter 4

Sending Faxes With the MultiPASS C3000 4-11

❍

The MultiPASS C3000 begins the operation approximately

ten seconds after you press the last button (five seconds if

you press only one button) even if you do not press

START/COPY

The MultiPASS C3000 dials the destinations in numerical

order starting with the coded dial numbers, then the one-

touch numbers, and finally the regular-dial number

(regardless of the order in which you entered the

numbers).

STOP

❍ To cancel a transmission, press

during the dialing

or transmission. All subsequent transmissions in the

sequence are cancelled. (You may need to open the

operator panel to remove the document; see page 10-3.)

If the memory becomes full while scanning your document, the LCD

displays

. (You may need to open the operator panel

MEMORY FULL

to remove the document; see page 10-3.) You can split the document

into two or three different jobs, or you can try sending the document to

one location at a time.

Adjusting the Quality of Your Faxes

Canon’s Ultra High Quality (UHQ™) imaging technology enables you

to send faxes that have a print quality very close to that of the original

document. The MultiPASS C3000 also allows you to adjust the

resolution and contrast it uses in sending faxes to best suit your

particular document.

Setting the Resolution

Resolution is a measure of the fineness or clarity of a printout and is

usually expressed in horizontal and vertical dots per inch (dpi). Low

resolutions may cause text and graphics to have a jagged appearance,

while higher resolutions provide smoother curves and lines, crisp text

and graphics, and a better match to traditional typeface designs.

4-12 Sending Faxes With the MultiPASS C3000

Chapter 4

The MultiPASS C3000 has three resolution settings:

❍ STANDARD

Standard resolution (203 × 98 dpi) is adequate for most text

documents.

❍ FINE

Fine resolution (203 × 196 dpi) is suited for documents with fine

print (smaller than the print in this sentence).

❍ PHOTO

Photo resolution (203 × 196 dpi, with halftones) is for documents

that contain photographs. With this setting, areas of the document

that contain photos are automatically scanned with 64 levels of gray,

rather than just two (black and white) as it uses otherwise. This

gives a much better reproduction of the photos, though

transmission time is longer.

RESOLUTION BUTTON

ABC

DEF

MNO

GHI

JKL

FUNCTION

CARTRIDGE RESUME

WXY

PRS

TUV

REDIAL/PAUSE RECEIVE MODE RESOLUTION

ALARM

STOP

PRINTER

RESET

CODED DIAL

SYMBOLS

OPER

START/COPY

TONE

Follow these steps to set the resolution:

❍ The LCD display shows the current resolution.

Press the

RESOLUTION

PHOTO

Chapter 4

Sending Faxes With the MultiPASS C3000 4-13

RESOLUTION

❍ Press

once or twice more to display the

Press the

RESOLUTION

button again.

resolution you want (STANDARD, FINE, or PHOTO).

RESOLUTION

STANDARD

RESOLUTION

FINE

RESOLUTION

PHOTO

❍ After about five seconds, the LCD returns to Standby

mode.

RESOLUTION

12/11/97 FaxTel

Setting the Contrast

Contrast is the difference in brightness between the lightest and darkest

parts of a printed document. You can adjust the contrast the MultiPASS

C3000 uses for sending faxes (Darker, Standard, or Lighter) through the

Advanced: Send Fax dialog box in the MultiPASS Desktop Manager.

(See page 8-5 for details.) Standard is the default, and is adequate for

most documents. To darken a light original, choose Darker; to lighten a

dark original, use Lighter.

4-14 Sending Faxes With the MultiPASS C3000

Chapter 4

Sending PC Faxes

You can create and send a PC fax from any Windows application that

supports printing or you can create a fax in the MultiPASS Desktop

Manager. You can PC fax the document immediately, send it at a

specific time, or hold it in the Out Box to be sent at a future time.

Sending a PC Fax From a Windows Application

Open the Windows application.

Create and save the document.

❍

Create a PC

fax document.

It varies between Windows applications but is generally

found in one of two ways:

❍

Open the Print

window in the

application.

From the File menu, choose Print Setup.

•

From the File Menu, choose Print. In the Print

Dialog box, click Print Setup.

•

Select and set up the Canon MultiPASS C3000 Fax as the

current printer.

Chapter 4

Sending Faxes With the MultiPASS C3000 4-15

❍ The Send Fax dialog box appears:

Print your

document using

the Canon

MultiPASS Fax

printer driver.

❍ Choose individuals or fax groups from the Address Book

list on the left by clicking a name and clicking the Add

button.

Complete the

information in the

To remove a name from the Recipients list, click the

name and click the Remove button.

•

To add a new entry to the Address Book, click New.

•

❍ For a single, one-time recipient, enter the appropriate

information in the Last Name, First Name, Company,

Prefix, and Fax Number boxes.

❍ To attach a coversheet, enter the name of the coversheet

from the drop-down list or click None.

❍ To revise the name and phone number indicating from

whom the fax is being sent, enter the changes in the From

and Phone boxes.

❍ To add comments or notes for the fax on the cover page,

enter the text in the Memo box.

❍ To have the fax deleted after you send it, click Delete after

Sending.

4-16 Sending Faxes With the MultiPASS C3000

Chapter 4

❍ To send the fax with any annotations that were added to

MultiPASS Desktop Manager

, click Include Annotation.

the document using the

Document Viewer

❍ To add a reference comment for the fax log, enter the text

in the Log Note box.

❍ Send Now

To send the

PC fax, click

Send Now,

Send Later,

or Hold.

Sends the document right now.

❍ Send Later

Saves the document in the Out Box.

❍ Hold

Places the document in the Out Box until you select it

and specify a time for it to be sent. The MultiPASS

Background must be open for the PC fax to be sent at the

specified time.

❍ Cancel

Closes the dialog box without sending the fax and cancels

the specified options.

Defining Send Fax Options

Attaching a Cover Page

You can attach a cover page to your fax. The MultiPASS Desktop

Manager contains a library of predefined fax cover pages, designed with

different styles and suggested uses. In addition, you can design your own

cover page, thereby adding it to the library. The available cover pages are

listed alphabetically by name in the Coversheet drop-down list box.

Previewing the Cover Page

To check the appearance of the cover page you have chosen, click

Preview. The cover page displays, including the recipients and other fax

information you have specified; you cannot edit the cover page during

Preview.

Chapter 4

Sending Faxes With the MultiPASS C3000 4-17

Identifying the Fax Sender

You can enter your name and phone number in the From and Phone

boxes. After sending the first PC fax, this information is automatically

displayed the next time you send a PC fax. You can change the fax

sender information as needed.

Entering a Memo

You enter a memo to be included on the fax cover page. The memo

appears on the cover page if the cover page is designed to include it. The

font, style, and size of the memo text is determined by the particular

design of the cover page you select.

Deleting the Fax After Sending

If you select the Delete After Sending option, the fax is automatically

deleted from the Out Box folder after it is successfully transmitted. This

option enables you to more easily clear your system of unneeded

documents, thereby freeing disk space.

If the option is not selected, the sent fax is moved from the Out Box

folder to the Sent Fax folder after successful transmission.

Including Annotations

Using the editing capabilities within the MultiPASS Desktop Manager

(described in Chapter 7, Working With Documents in the Desktop

Manager), you may have modified your document—for example, by

adding text annotations, stamps, or highlighting. In this case, you can

choose to include the modifications by clicking the Include Annotation

option.

If the option is not selected, the original version of the document is

faxed, without any annotations.

Entering a Fax Log Comment

The Fax Log maintains a history of each fax sent. By providing a log

note, you can include descriptive text on the fax log that has particular

meaning to you. The log note may be an account number for billing

purposes, or a personal note about the particular document, recipient,

or fax transmission.

4-18 Sending Faxes With the MultiPASS C3000

Chapter 4

Creating a Fax Memo in the MultiPASS

Desktop Manager

You can create and send a Fax Memo that consists of a coversheet with a

message you type. This allows you to quickly send a memo without

using another Windows application.

Simply choose Fax Memo from the File menu. The Send Fax dialog box

appears:

Specify this information exactly like you do for a regular PC fax.

See page 4-16.

Designing a Fax Cover Page

In addition to the set of pre-defined fax cover pages that are installed

with your system, you can design your own fax cover page. You can

edit any existing cover page—one installed with your system or created

by you.

When you create a new cover page, you use a previously designed

background as your base page, and then place the fax information fields

on the page. The fax information fields, or variable fields, provide areas

where you place recipient and sender information for a specific fax. You

can specify the size, font, and style of the text displayed in each field.

Chapter 4

Sending Faxes With the MultiPASS C3000 4-19

Preparing the Cover Page Background

The cover page background provides the permanent information and

any graphics you want included on your cover page. You then position

the variable fields in the appropriate locations on the background. For

example, for your background, you may want to include heading text

that provides your company name and address information, labels for

the variables fields (such as To: and From:), and one or more graphics

that may represent your company logo or your signature. The

background you plan to use with the Cover Page Designer must be

black and white, and must be saved in a TIFF file format.

The following instructions provide the recommended procedure for

preparing a cover page background. Using the recommended

procedures, you process a document (created by a word processing

application) as a held fax. Once the document is in the Desktop

Manager, you export the document to save it in a TIFF file format. The

TIFF file can then be used as the background for a new cover page.

❍ In a word processing application (such as Word for

Windows), create a full page, black-and-white document

that includes the desired features of your background:

heading text, field labels, and any graphics or pictures.

Create and

print your

background.

❍ When you have completed the document, print the

document using the Canon MultiPASS C3000 Fax driver.

To do so, click the Print command. In the Print dialog

box, select Canon MultiPASS C3000 Fax as the printer,

and click the command to print (usually OK or Print).

❍ In the Send Fax dialog box, enter any name and fax

number as the fax recipient. Select None as the cover page

to attach. Then click Hold.

Specify and

hold the fax.

❍ Once the fax document is placed on hold, open the Out

Box Folder in the Desktop Manager.

4-20 Sending Faxes With the MultiPASS C3000

Chapter 4

❍ Locate the held fax document and open it in the

Open and

save the

document.

Document Viewer:

Double-click the document, select the document and

•

click Open Document on the File menu, or drag the

document to the Open Document button on the

toolbar.

❍ With the document open in the Document Viewer,

export the document in a TIFF file format.

On the File menu, click Export. In the Export dialog

box, specify the driver, directory, filename, and file

type for saving the document. Click OK.

•

Once you have exported the document in a TIFF file format, you can

use the TIFF file as the background of your new cover page.

Another way to prepare the cover page background is to use a graphics

application (such as Paint or Photoshop) to prepare the cover page

background. The background graphic you prepare must be a black-and-

white image, 1728 pixels wide, saved in a TIFF file format.

Opening the Cover Page Designer

You open the Cover Page Designer from either the Windows desktop or

the MultiPASS Desktop Manager.

❍ From the Windows desktop:

In Windows 95, click Start, then click Programs. On the

Programs menu, click Canon MultiPASS C3000, then click

Cover Page Designer.

•

In Windows 3.1, click the Cover Page Designer icon.

•

Chapter 4

Sending Faxes With the MultiPASS C3000 4-21

❍ From the MultiPASS Desktop Manager:

On the Tools menu, click Cover Page Designer.

Using the Cover Page Designer

The Cover Page Designer window consists of the following components.

MENU BAR

TOOLBAR

VARIABLES BIN

LAYOUT AREA

Menu Bar

The menu bar contains commands that enable you to create, edit,

and print your fax cover page. Some commands can also be accessed

by their corresponding buttons on the toolbar.

4-22 Sending Faxes With the MultiPASS C3000

Chapter 4

Toolbar

The toolbar provides you quick access to commands needed to

create, edit, and print a fax cover page.

ALIGN

RIGHT

ALIGN

BOTTOM

UNDER-

LINE

NEW

COVER

BOLD

SAVE

ALIGN

TOP

ALIGN

LEFT

ITALIC

OPEN

In addition to the buttons, the toolbar also provides you with drop-

down list boxes that enable you to select a font and font size for the

text of a variable field.

Variables Bin

The variables bin contains the fields of information you want to

include on the cover page for your fax. When you use the cover page

for sending a fax with the Desktop Manager, these fields are

automatically filled in with the appropriate information for that

specific fax transmission.

Layout Area

The layout area allows you to visually create and edit the features of

your cover page. The size of the layout area corresponds to the size

of a standard fax page. You use the horizontal and vertical scroll

bars to view different portions of the cover page.

Creating a New Cover Page

❍ Prepare or have available a black-and-white background,

in TIFF file format, to use as the template of your new

cover page. (See page 4-20 for details.)

Have your

background

template ready.

❍ With the Cover Page Designer open, click New Cover on

the File menu or toolbar.

❍ In the displayed dialog box, specify the drive, directory,

and name of the TIFF file for your cover page

background.

Chapter 4

Sending Faxes With the MultiPASS C3000 4-23

❍ In the layout area, where the black-and-white background

is now displayed, insert the variable fields you want to

include with the fax. (See below for details.)

Add variable

fields.

❍ Position the fields in the desired locations on your

background.

❍ Optionally, adjust the appearance of each field as

necessary. (See page 4-25 for details.)

❍ When you have completed the cover page design, click

Save your

cover page.

Save on the File menu or toolbar.

❍ In the Save Cover Page Template dialog box, enter the

name of your cover page and click OK.

Inserting Variable Fields

You insert variable fields that are filled in with actual data when you

attach the cover page to a particular fax you are sending. You can

choose any or all of the available fields, and place each at the desired

location in the layout area. A field is placed on top of any cover page

background. Each field displays sample text to illustrate the current font,

font size, and text attributes used.

Only the variable fields that display in the variables bin or on the Insert

menu are available for you to use on your cover page. You cannot add

or delete a field to or from the existing set. You cannot use a single field

more than once on a cover page.

4-24 Sending Faxes With the MultiPASS C3000

Chapter 4

To insert a field:

❍ Drag a field from the variables bin to the desired location in the

layout area.

❍ On the Insert menu, click the field you want to insert. Then position

the cursor at the desired location in the layout area and click to

place the field.

Adjusting the Appearance of the Fields

Once you have placed the desired variable fields into the layout area,

you can adjust the appearance of any field. You can resize, move, or

delete a field. When you delete a field, the field is removed from the

layout area and returned to the variables bin.

Additionally, you can set the text attributes for a field and align two or

more fields on the right, left, top, or bottom. Text attribute changes are

reflected in the sample text shown in the field.

❍ To select a field in the layout area:

To select a single field, click the field.

•

To select more than one field, hold down the Ctrl key and click

the desired fields.

•

To select all fields, on the Edit menu, click Select All.

•

❍ To move a field, drag the selected field to a new location.

❍ To delete a field, select the field and click Delete on the Edit menu

or press the Delete key.

Chapter 4

Sending Faxes With the MultiPASS C3000 4-25

Resizing a Field

With the exception of the Memo field, most of the variable fields consist

of a single line of text. If the variable information to be placed in the

field is longer than the field size, the text does not automatically wrap

onto a next line. The text is truncated to fit the length of the field. For

this reason, you may want to resize a field to ensure the full line of text

is visible on the cover page for the fax.

Because the Memo field typically contains multiple lines of information,

this variable field does provide automatic text wrapping. However, make

sure the size of the Memo field is large enough to accommodate the

length of memo text that you may enter in the Send Fax dialog box. If

the Memo field is not large enough, not all the lines of a memo text may

be visible when the fax cover page is sent.

To resize the field, click the field and drag any sizing handle.

Changing the text attributes

Once you have placed fields in the layout area, you can change the font

and font size for the text to be displayed in the field. You can also

choose a text style (bold, italic, underline). If you have multiple fields to

which you want to assign the same attributes, you can select the fields

together and make the change to all the selected fields. You can change

the text attributes assigned to predefined cover pages installed with the

Desktop Manager.

You choose the desired font and font size from drop-down list boxes on

the toolbar. The sample text in the variable field reflects the font and

font size you choose.

To change the text attributes, select the field you want to change in the

layout area. Now choose the appropriate text attributes:

❍ Select the font and font size from the drop-down list boxes on the

toolbar.

❍ Click Bold, Italic, and/or Underline on the toolbar.

4-26 Sending Faxes With the MultiPASS C3000

Chapter 4

Aligning fields

When placing the variable fields in the layout area, you can align two or

more selected fields, based on the position of the first field you select.

The first field selected in the set of fields to be aligned is the anchor for

the alignment.

For fields that are placed in a column, you can align them on the right

or left border of the first field you select. For fields that are placed in a

row (one next to the other), you can align them on the top or bottom

border of the first field you select.

For example, if you want to align a column of fields on the right, the

right border of the first field selected is used as the anchor. The other

selected fields are lined up with the right border of the first field

selected.

To align fields:

❍ Select the two or more fields you want to align on the right or left,

or on the top or bottom.

❍ Click Align Left, Align Right, Align Top, or Align Bottom on the

toolbar.

Editing an Existing Cover Page

You can edit any existing cover page to change the variable fields placed

on it. You can add, move, or remove fields, or adjust the existing fields.

To edit an existing cover page:

❍ With the Cover Page Designer open, click Open on the File menu or

toolbar.

❍ In the Open Cover Page Template dialog box, specify the name of

the cover page you want to edit, and click OK.

❍ In the layout area, make the appropriate changes.

❍ Save your changes.

Chapter 4

Sending Faxes With the MultiPASS C3000 4-27

To save the changes under the same name:

❍ Click Save on the File menu or toolbar.

To save the changes under a different name:

❍ On the File menu, click Save As. In the Save Cover Page Template

dialog box, specify the name of the cover page, and click OK. (This

retains the opened cover page under its original name.)

To rename the originally opened cover page:

❍ On the File menu, click Rename. In the Rename dialog box, specify

the new name and click OK.

Deleting a Cover Page

You can delete a cover page that you no longer need. You do not need

to open the cover page to delete it.

❍ With the Cover Page Designer open, on the File menu, click Delete.

❍ In the Delete Cover Page Template dialog box, click the name of the

cover page you want to delete. Then click OK.

Printing a Fax Cover Page

You can print a cover page to produce a hard copy for review or to use

when sending a fax directly from the MultiPASS C3000. The hard copy

includes the name of the cover page and the date last modified, printed

at the uppermost edge of the page.

4-28 Sending Faxes With the MultiPASS C3000

Chapter 4

❍ In the Print Setup dialog box, specify your print options

With the Cover

Page Designer

open, on the

File menu, click

Print Setup.

and click OK.

❍ With the cover page open, on the File menu, click Print

Preview before

printing.

Preview.

❍ To print the cover page, click Print.

❍ To enlarge or reduce the view size, click Zoom In or

Zoom Out.

❍ To close the preview window, click Close.

❍ Because a cover page is not typically more than one page,

you will not use the remaining commands.

Chapter 4

Sending Faxes With the MultiPASS C3000 4-29

❍ With the cover page open, click Print on the File menu or

Print the

cover page.

toolbar.

❍ Complete the Print dialog box, and click OK.

4-30 Sending Faxes With the MultiPASS C3000

Chapter 4

Receiving Faxes

The MultiPASS C3000 has four Receive Modes:

❍ Fax Only Mode

❍ Fax/Tel Mode

❍ Manual Mode

❍ Answer Machine Mode

You set the Receive Mode during the Automatic Installation procedure.

(See your Setup Guide for details.)

You can change the Receive Mode and the Receive Fax options through

the MultiPASS Desktop Manager. See page 8-7 for details.

Receiving Documents

During reception of a fax:

❍ If the unit runs out of paper or if the BJ cartridge runs out of ink,

the MultiPASS C3000 receives the remainder of the document in

memory.

❍ To stop receiving before the document is complete, press STOP.

❍ If the ALARM light is flashing for any reason, correct the error and

then press STOP. If necessary, see Chapter 10, Troubleshooting.

❍ If an error occurs, the MultiPASS C3000 beeps intermittently for a

few seconds. If this happens, contact the other party and have them

resend the document.

Chapter 5

Receiving Faxes 5-1

Receiving Documents Automatically—Fax Only Mode

When you set up the MultiPASS C3000 for a dedicated fax line, the unit

automatically receives the document whenever a call comes over the fax

line. It disconnects any calls that are not from a fax machine.

Receiving Both Documents and Telephone Calls

Automatically—Fax/Tel Mode

In Fax/Tel Mode, the MultiPASS C3000 monitors all incoming calls over

the telephone line. When the MultiPASS C3000 receives an incoming

call, it checks to see if the call is from another fax machine trying to send

a document or from someone wanting to talk to you. You must have a

telephone connected to the MultiPASS C3000 to use this mode.

How Fax/Tel Mode Works

In Fax/Tel Mode the MultiPASS C3000 does not ring when it receives

a call from another fax machine that is trying to send a document.

This is so that you are not disturbed when your MultiPASS C3000 is

communicating with another fax machine. The unit automatically

receives the document.

If the call is from a person, the MultiPASS C3000 rings to alert you to

pick up the phone. You must pick up the telephone connected to the

MultiPASS C3000.

If you do not pick up the telephone connected to the MultiPASS C3000

within 15 seconds (set by the Ring Time option), the unit stops ringing.

It checks again to make sure the call is not from a fax machine and then

hangs up.

The MultiPASS C3000 does not recognize an extension telephone

connected to another phone jack (that is, not connected to the

MultiPASS C3000).

If a call comes in and you pick up an extension phone, the MultiPASS

C3000 will continue to ring for 15 seconds, check for a fax, and then

hang up.

5-2 Receiving Faxes

Chapter 5

Receiving Documents Manually—Manual Mode

You will want to set your MultiPASS C3000 to receive documents

manually when you want to personally check each incoming call to see if

it is from a fax or from a person. You must have a telephone attached to

the MultiPASS C3000.

When the MultiPASS C3000 rings, pick up the telephone.

❍ If you hear a person’s voice, start your conversation. If the caller

wants to send a document after talking to you, wait on the line until

you hear a slow beep or silence (depending on the sending fax unit),

then press START/COPY to receive the document.

❍ If you hear a slow beep or silence, another fax is trying to send you a

document. Press START/COPY.

START/COPY

Your MultiPASS C3000 begins receiving the

document.

❍ Hang up the telephone after the MultiPASS C3000 displays RECEIVE.

If you don’t hang up, the MultiPASS C3000 beeps intermittently for

a few seconds after you receive the document. To disable the beeping,

turn off the Off Hook Alarm option in the Advanced: Send Fax

dialog box. (See page 8-5 for details.)

Using the Telephone to Receive a Fax

If you have a telephone connected to the MultiPASS C3000, you can

start receiving a document manually by entering a two-digit ID code

from the phone. This is particularly convenient if you are using a

cordless phone and you answer the phone away from the MultiPASS

C3000.

To use this feature, the telephone must be plugged into the telephone

jack of the MultiPASS C3000 (see your Setup Guide for details). The

Remote Receive option must be enabled in the Advanced: Receive Fax

dialog box. (The default is enabled.) For details, see page 8-8.

Chapter 5

Receiving Faxes 5-3

Use the telephone to receive manual calls as follows:

1. When you answer a call and hear a long beep or silence, a fax is

being sent.

2. Enter the two-digit ID code on your telephone. Wait for five

seconds, then hang up. The MultiPASS C3000 then begins receiving

the document.

Using an Answering Machine—Ans. Machine Mode

Connecting an answering machine to the MultiPASS C3000 allows you

to receive faxes and phone messages while you are out of the office.

In Answer Machine Mode, the MultiPASS C3000 allows the answering

machine to answer incoming calls, then listens for a fax tone or for four

seconds of silence (also an indication that a fax is coming in), and

automatically receives the fax if it detects the tone or a four-second

silence. (Four seconds is the default; you can change this value.)

Canon does not recommend using an “answering service” (like those

offered by local telephone companies that provide voice mail) on the

telephone line you are connecting to the MultiPASS C3000. If you do

subscribe to an answering service, you may want to dedicate a separate

line for fax communication only and connect that line to the MultiPASS

C3000. Or, you can see if your telephone company offers a Distinctive

Ring Pattern (DRP) service (see page 5-8 for details).

Using the MultiPASS C3000 With an

Answering Machine

Follow these guidelines when using the MultiPASS C3000 with an

answering machine:

❍ Set the answering machine to answer on the first or second ring.

❍ If the MultiPASS C3000 runs out of paper or ink in Answer

Machine Mode, it receives all faxes into its memory. The faxes then

print automatically when you add paper or replace the BJ cartridge.

5-4 Receiving Faxes

Chapter 5

❍ When recording the outgoing message on the answering machine:

The entire message must be no more than 15 seconds long.

•

In the message, tell your callers how to send a fax. For example:

•

“Hello. I can’t answer the phone right now, but please leave a

message after the beep. I’ll return your call as soon as possible. If

you would like to send a fax, press the start button on your fax

machine after you leave your message. Thank you.”

It’s a good idea to turn on the answering machine only when you

are unavailable. When you want to answer voice calls, turn off the

answering machine.

Printing Documents Received in Memory

If one of the following errors occurs while the MultiPASS C3000 is

receiving a document, the unit stores the document in memory:

❍ BJ cartridge runs out of ink

❍ BJ cartridge is not installed

❍ Paper cassette runs out of paper

❍ Paper jam occurs

The MultiPASS C3000 can store up to 42 letter-size pages (based on the

CCITT No. 1 chart) or 20 separate documents.

The LCD display shows REC’D IN MEMORY alternating with the error

message when the memory contains documents. The MultiPASS C3000

will automatically print the contents of memory when you correct the

problem.

After printing the document(s) stored in memory, the MultiPASS C3000

erases the document(s) from memory.

If you are using the MultiPASS Desktop Manager and it is set to Save in

memory, the MultiPASS C3000 stores incoming faxes in its memory

when the computer is off. In this case, you will see the

REC’D IN FILE

message. See page 5-6 for details on receiving faxes with the MultiPASS

Desktop Manager.

Chapter 5

Receiving Faxes 5-5

Receiving While Registering, Copying,

or Printing

Because the MultiPASS C3000 supports multitasking, you can receive a

document or a phone call while you are:

❍ Making a copy

❍ Printing a document

❍ Entering information

If you are making copies or printing a document and the MultiPASS

C3000 receives a fax, it stores the document in its memory. It then

prints the document as soon as you finish making copies or printing. If

you are entering information into the LCD menu system and the

MultiPASS C3000 receives a fax, it prints the document immediately (it

does not store the document in memory).

Receiving Faxes to the MultiPASS

Desktop Manager

When your computer is on, you can automatically receive incoming

faxes to the MultiPASS Desktop Manager.

When your computer is off, the MultiPASS C3000 stores received faxes

in its memory until you either print them or you turn on the computer.

When you turn on the computer, you can send the faxes to the

MultiPASS Desktop Manager.

The MultiPASS C3000 can also print incoming faxes directly. If your

computer is going to be off for a while and you are expecting incoming

faxes, it’s a good idea to set the MultiPASS C3000 to automatically print

incoming faxes.

5-6 Receiving Faxes

Chapter 5

Receiving a Fax into the In Box

To receive a fax into the In Box of the MultiPASS Desktop Manager,

your computer must be on and MultiPASS Background must be

running. You must also have selected Upload Fax in the Receive Options

of the Desktop Manager. (See page 8-7 for details.)

The Receive Options determine how your faxes are received by the

MultiPASS C3000.

❍ When the Computer is Off

Set this to Print Fax to always print an incoming fax.

•

Set this to Save in memory to save an incoming fax in the

•

MultiPASS C3000’s memory. You can then print the fax, or

upload it to the MultiPASS Desktop Manager after you turn on

the computer.

❍ When the Computer is On

Set this to Upload Fax to receive all your faxes to the

MultiPASS Desktop Manager.

•

Set this to Print Fax to always print an incoming fax.

•

Printing a Received Fax When Your Computer Is Off

When a document is in its memory, the MultiPASS C3000 displays the

message REC’D IN FILE and alternately flashes the date.

To upload the fax to the MultiPASS Desktop Manager, simply turn on

the computer.

If you want to print a fax that is stored in memory in the MultiPASS

C3000, without turning on the computer follow these steps:

FUNCTION

On the MultiPASS

C3000, press the

FUNCTION key.

FUNCTION

Chapter 5

Receiving Faxes 5-7

FILE PRINT

❍ When you see

displayed in the LCD, press

Press < or >

START/COPY.

on the one-touch

speed dialing

keypad.

❍ The MultiPASS C3000 begins printing the document.

Once the MultiPASS C3000 prints a fax, it erases the fax from its

memory.

Using the Distinctive Ring Pattern Detection

(DRPD) Feature

Some phone companies offer a distinctive ring pattern (DRP) service

whereby they assign two or more telephone numbers with distinctive

ring patterns to a single telephone line. If your phone company offers

such a service, you can have both a fax number(s) and a telephone

number(s) for your MultiPASS C3000 using only one telephone line.

Your MultiPASS C3000 will automatically detect incoming calls. Based

on the distinctive ring pattern, the MultiPASS C3000 knows if the call is

from a fax machine trying to send a document or from a telephone

trying to make a voice call.

Use the information in this section to set up the MultiPASS C3000 for

use with a DRP service.

For more details on the DRP service, contact your local telephone

company. (Your telephone company may have a different name for this

service. Also, this service may not be offered in all areas.)

5-8 Receiving Faxes

Chapter 5

Types of Ring Patterns

Your telephone company will assign a distinctive ring pattern to each

number when you order the DRP service. The setting you make with the

following procedure must match the setting assigned by the telephone

company.

You can set the MultiPASS C3000 for the following ring patterns:

❍ Normal ring—Ring type of normal telephone line

(Recommended for voice calls.)

❍ Double ring—Two short rings at regular intervals

(Recommended for fax calls)

❍ Triple ring—Short-short-long at regular intervals

❍ Triple ring—Short-long-short at regular intervals

❍ Other ring type—Patterns other than those described above

You set the DRPD Switch Options in the Advanced: Receive Fax dialog

box (see page 8-10 for details).

You must set all DRPD ring numbers in the MultiPASS C3000. You

select the ring pattern and then specify whether the pattern is for

telephone calls, faxes, or both (fax/tel switching). See the next section

for details.

How DRPD Responds to Calls

When there is an incoming call, the MultiPASS C3000 checks the

incoming ring pattern and determines the type of pattern being

received. The MultiPASS C3000 may require up to 10 seconds to

determine the pattern type. During this time, any telephone device

connected to the MultiPASS C3000 will not ring if Silent Receive is

enabled. After the pattern is detected, the MultiPASS C3000 reacts

according to how you registered the setting.

Chapter 5

Receiving Faxes 5-9

Incoming Call

From Fax

Incoming Call

From Telephone

Your Setting

Fax

Receives the fax document Answers as a fax

without ringing.

machine.

Tel

Rings to alert you to pick

up the telephone. Press

Rings to alert you to pick

up the telephone and

START/COPY to receive the take the call.

fax (Manual Mode).

Fax/Tel

Switches to receive mode

Rings to alert you to pick

for fax transmission signals up the telephone and

and does not ring.

take the call.

Communicating Using the Distinctive Ring Pattern

Detection (DRPD) Feature

Using the MultiPASS C3000 with a DRP service is almost the same

as using it with a normal telephone line.

When you turn on DRPD, the Receive Mode defaults to Fax/Tel Mode.

(You cannot change this Receive Mode.)

When someone calls using the number assigned for telephone

communication, the MultiPASS C3000 rings in the pattern you

registered for telephone calls. When you hear this pattern, simply

pick up the telephone connected to the MultiPASS C3000 and talk.

If you do not pick up the telephone, the MultiPASS C3000 continues

to ring until the other party hangs up.

When someone sends a fax using the number assigned for fax

communication, the MultiPASS C3000 does not ring. It receives the

document automatically.

5-10 Receiving Faxes

Chapter 5

Copying and Scanning With

the MultiPASS C3000

You can use the MultiPASS C3000 as a copier and a scanner. This

chapter describes:

❍ Copying documents

❍ Using the MultiPASS Desktop Manager to scan documents

❍ Scanning from a Windows application

Copying Documents

One of the convenient features of the MultiPASS C3000 is its ability to

make high quality copies. You can make up to 99 copies of one

document at a time.

❍

It’s a good idea to use the optional BC-20 Black BJ Cartridge when

you make copies.

Make sure the optional BC-22 Photo Color BJ Cartridge is not

installed in the C3000 when you are making copies.

❍ Place the document face-down in the ADF.

Feed the

document.

MEMORY USED 0%

FINE

DOCUMENT READY

Chapter 6

Copying and Scanning With the MultiPASS C3000 6-1

START/COPY

Press

COPY 100% 01

START/COPY.

❍ The display shows the size of the copy (the default is

100%) and the number of copies (the default is 1).

❍ If you want to change the copying resolution, press the

Change the

resolution if

necessary.

RESOLUTION

button.

FINE

RESOLUTION

PHOTO

FINE

PHOTO

resolution.

❍ You can make copies in

STANDARD

(

does not appear as one of the available

resolutions.)

FINE

documents.

❍

resolution works well for copying most text

PHOTO

❍ Use

resolution when copying documents that

contain photographs. This scans areas of the document

that contain photos with 64 levels of gray. This results in

a much better reproduction of the photograph.

❍ To reduce the size of the copies, use the < and > buttons

to select the reduction percentage you want (70%, 80%,

90%, or 100%):

Select

Reduction mode

if necessary.

COPY

80%

6-2 Copying and Scanning With the MultiPASS C3000

Chapter 6

ABC

DEF

Enter the number

of copies.

MNO

GHI

JKL

WXY

PRS

TUV

COPY 100% 02

SYMBOLS

OPER

TONE

❍ To make multiple copies, use the number buttons to

enter the number of copies (up to 99).

START/COPY

Press

COPY

START/COPY.

STOP

❍ To stop copying at any time, press

. You may need

to lift the operator panel to remove the document (see

page 10-3 for details).

START AGAIN

reload the document and start copying again.

❍ If an error occurs and the LCD displays

If the LCD displays

while making multiple copies

MEMORY FULL

of a document, do not use the multiple copy feature for copying the

document. Make single copies of the document instead (as many times

as required).

You may be able to make multiple copies if you first print out any faxes

that are stored in memory (see page 5-5).

Chapter 6

Copying and Scanning With the MultiPASS C3000 6-3

Using the MultiPASS Desktop Manager

to Scan Documents

You can use the MultiPASS C3000 to scan documents directly into the

MultiPASS Desktop Manager.

The MultiPASS Desktop Manager scans each document page, gives it a

system-assigned name, and places it in the Scan folder as a TIFF

document. You can review, annotate, print, or send as a fax each scan

document. For more information on these tasks, refer to Chapter 7,

Working With Documents in the Desktop Manager.

A document remains in the Scan folder until you move or delete it.

Scanning a Document into the MultiPASS

Desktop Manager

❍ Place the document face-down in the ADF.

❍ You can also click Scan from the Tools menu.

Feed the

Click the

6-4 Copying and Scanning With the MultiPASS C3000

Chapter 6

❍ Scan Mode

Selects the type of image you are scanning (letter,

In the Scanner

dialog box, specify

the scan options

for your document.

graphics, or photo). The type you select determines a

black and white or grayscale scanned image and the

resolution for the image.

To define custom settings, select Custom. See Advanced

Scanning Options on page 6-7 for details.

❍ Brightness

Use this scroll bar to darken or lighten the brightness of

your scanned image.

❍ Contrast

Use this scroll bar to set the level of contrast for your

scanned image.

❍ View after scan

Enable this option if you want the scanned image to

display automatically in the MultiPASS Desktop Manager

when the scan is complete.

❍ When the scan is complete, the image appears in the

To start the

scan, click the

Scan button.

MultiPASS Viewer window (if View after scan is enabled).

❍ The scanned image also appears in the Scan folder with

an assigned number such as SCAN_19. From the Scan

folder, you can save (Export), rename, print, or delete the

scanned image—just like any other file.

❍ You can PC fax a scanned document. For information on

PC faxing, see Chapter 4, Sending Faxes With the

MultiPASS C3000.

If you are scanning a business card or post card that is thicker than

0.005 in. (0.13 mm), it may not scan correctly. If you wish to scan a

document that is thicker than 0.005 in. (0.13 mm), scan only one sheet

at a time and push the document slightly to feed it through the sheet

feeder.

Chapter 6

Copying and Scanning With the MultiPASS C3000 6-5

Scanning From a Windows Application

You can use the MultiPASS C3000 to scan documents directly into a

Windows application that supports a TWAIN interface (such as Adobe^®

PageMaker^®). Some applications allow multiple page scans, while others

do not. If you are unsure whether your Windows application supports

this feature, refer to your user documentation for the application.

The following instructions summarize the procedures for scanning an

image. For specific information about scanning with your Windows

application, refer to the user documentation for the application.

❍ Place the document face down in the ADF.

Feed the

document.

❍ Normally, you select Acquire and then Select Source from

In your Windows

application, specify

the MultiPASS as

the scan device.

the File menu. Now you select the MultiPASS.

❍ Then you select Acquire and then Image.

In the

MultiPASS

Scanner dialog

box, specify the

scan options,

and then

click Scan.

❍ For information on the scan options, see page 6-5.

The scanned image appears in your application.

6-6 Copying and Scanning With the MultiPASS C3000

Chapter 6

Advanced Scanning Options

The Scanner Advanced Settings dialog box allows you to select various

combinations of image modes and resolutions:

❍ Image Mode

This option enables you to select whether you want a

black and white or grayscale image.

If you are scanning the image directly into the MultiPASS

Desktop Manager, you may prefer to produce an

enhanced image. If you are scanning the image into a

Windows graphics application, you may prefer to

produce a standard raw image, subsequently enhancing

the image in your graphics application.

❍ Resolution

This option enables you to specify the resolution in dots

per inch (dpi). You choose the option that provides the

appropriate level of clarity for your image. Generally, a

higher resolution provides better image quality.

Chapter 6

Copying and Scanning With the MultiPASS C3000 6-7

6-8 Copying and Scanning With the MultiPASS C3000

Chapter 6

Working With Documents in the

Desktop Manager

This chapter contains information and instructions for managing,

manipulating, and modifying your documents in the MultiPASS

Desktop Manager. It includes:

❍ Managing your documents in the Desktop Manager

❍ Annotating a document

The MultiPASS Desktop Manager screen looks similar to this:

MENU BAR

TOOLBAR

FOLDERS LIST

WORK

AREA

COMMAND BAR

STATUS LINE

Chapter 7

Working With Documents in the Desktop Manager 7-1

Managing Your Documents in the

Desktop Manager

Once you send a PC fax, receive a fax, or scan an image, the resulting

document is available in the Desktop Manager. You can perform a

variety of tasks with and on your documents, as described in this

chapter.

Selecting Documents in the Desktop Manager

To work with a document, you select it in the open folder. Simply click

the document name in the list.

Printing a Document in the Desktop Manager

You can print a document from any folder in the Desktop Manager.

❍ Click the document you want to print. Then on the File

Select the

document.

menu, click Print.

❍ Drag the document to the Print button on the

command bar.

7-2 Working With Documents in the Desktop Manager

Chapter 7

In the Print dialog

box, specify the

number of copies

and click OK.

A copy of the document to be printed is sent to the Out

Box folder. The job is assigned a unique name. When

printing is complete, the copy is automatically deleted

from the Out Box folder.

❍

Annotations will not be printed. To print a document with

annotations, you must print from the Viewer. See page 7-11

for details on Annotating a Document.

Working With Jobs in the Out Box Folder

For each PC fax you send, fax you receive, or document you print in the

Desktop Manager, a job is created in the Out Box folder. The job

currently being processed—the active job—displays at the top of the list.

Chapter 7

Working With Documents in the Desktop Manager 7-3

Each job in the Out Box folder displays with a system-assigned name. A

job remains in the Out Box folder until it is successfully processed or

deleted. You cannot rename a job in the Out Box folder, or move the

job to another folder.

You can select a job in the list to review information about that job in

the status bar. This information includes the name of the original

document from which the job came, as well as the reason the job failed

(if it did).

The Out Box folder displays the current status of each job. While in the

Out Box, you can work with your jobs in the following ways:

❍ Stop an active job from PC faxing or printing

❍ Send a PC fax that has been scheduled for sending later, held, or has

failed

❍ Print a job

❍ Delete a job that is not active

Job Status

Each job in the Out Box folder is assigned a status:

❍ Active

The active job is the job currently being PC faxed or printed using

the Desktop Manager. When an active fax job completes

successfully, it is automatically moved to the Sent Faxes folder or

deleted (based on whether you specified to delete after sending in

the Send Fax dialog box). When an active print job completes

successfully, it is automatically deleted.

❍ Queued

A queued job is a job waiting to be PC faxed or printed. Queued

jobs are processed in chronological order.

❍ Scheduled

A scheduled job is a PC fax you chose to send at a later time. You

can select a scheduled fax job at the appropriate time to have it sent.

7-4 Working With Documents in the Desktop Manager

Chapter 7

❍ Retry

A PC fax job receives the Retry status if:

The MultiPASS C3000 is busy with another task, and thus

unable to transmit the PC fax, or

•

The receiving fax line is busy.

The Desktop Manager continues to try sending the fax until the

transmission is successful or the Desktop Manager exceeds the

defined number of retries. If a job cannot complete successfully

within the specified number of retries, the job is marked with a

Failed status. The job remains in the Out Box folder until you

reprocess or delete it.

❍ On Hold

A held job is a PC fax you chose to place on hold, rather than send

immediately. The held fax job remains in the Out Box folder until

you choose to send or delete it. You can print a job that is on hold.

❍ Failed

A job receives a Failed status because a PC fax could not be sent

successfully. This occurs because the Desktop Manager exceeded the

defined number of retries. For example, a PC fax may have failed

because of a continuously busy fax line or an incorrect fax number.

The failed job remains in the Out Box folder until you attempt to

reprocess or delete it.

❍ Stopped

A stopped job is an active job that you stopped from processing

before it was completed. The stopped job remains in the Out Box

folder until you attempt to reprocess or delete it.

❍ Error

An error results for a job if there is a problem with the MultiPASS

C3000, such as a loss of communication with the Desktop Manager

or memory is full. You can display the nature of the error in the

status line by selecting the job or reviewing the Fax Log.

Chapter 7

Working With Documents in the Desktop Manager 7-5

Stopping an Active Job

If necessary, you can stop the active job from processing. When you do

so, the Desktop Manager retains the job in the Out Box folder as a

stopped job. You can later reprocess or delete the job.

To stop an active job, open the Out Box folder and click Stop on the

Edit menu or toolbar.

Sending a Scheduled, Held, Failed, or Stopped PC Fax

A PC fax job continues to reside in the Out Box folder if it is scheduled

for sending later, if it is on hold, if it failed to transmit in the specified

number of retries, or it was stopped. You can reprocess the PC fax job

for sending now or, you can reschedule it for a different time.

When you send a PC fax from the Out Box folder, the Send Fax dialog

box displays the information initially entered for the PC fax. You can

change the information as needed. For example, for a PC fax that failed

because of a wrong fax number, you can correct the fax number. For a

scheduled PC fax, you can specify a different time for transmission.

If a cover page is attached, the Desktop Manager displays the style and

any memo text and you can edit it.

❍ In the Out Box folder, drag the document to the Send Fax

Send

the fax.

button on the command bar.

❍ Select the document and click Send Fax on the File menu.

❍ In the Send Fax dialog box, change any fax options as

Process

the fax.

needed.

❍ To process the fax for immediate sending, click Send

Now.

❍ To schedule the fax for a later time that you specify, click

Send Later.

7-6 Working With Documents in the Desktop Manager

Chapter 7

Creating a Folder

To better organize your documents in the MultiPASS Desktop Manager,

you can create additional folders. When you create a new folder, you

assign a unique name.

From the File

menu, click

New Folder.

❍ In the Create Folder dialog box, enter the desired name of

Name the

folder.

your new folder and click OK.

Moving a Document

You can move a document from:

❍ System-defined folder (except the Out Box folder) to a user-defined

folder

❍ System-defined folder (except the Out Box folder) or user-defined

folder to the Trash folder

❍ One user-defined folder to another user-defined folder.

You cannot move a document into a system-defined folder other than

the Trash folder.

Simply open the folder containing the document you want to move.

Then drag the document to the desired folder. The document is placed

in the appropriate sort order.

Chapter 7

Working With Documents in the Desktop Manager 7-7

Renaming a Document or Folder

You can rename a user-defined folder or a document at any time. Folder

names must be unique within the Desktop Manager. Document names

must be unique within a folder.

Whenever you attempt to rename a folder or document, the system

verifies whether the new name is unique. In the event of a conflict, the

system alerts you of the conflict. A folder or document name can

contain blank spaces.

❍ To rename a document, click the document. Then, on the File

menu, click Rename. In the Rename dialog box, enter the new name

and click OK.

❍ To rename a folder, simply click the folder name and enter the new

name in the highlighted rectangle.

Deleting a Document or Folder

You can delete a document or user-defined folder when it is no longer

needed.

When deleting a document, you can delete the document permanently,

which removes the document from the Desktop Manager immediately.

You can also move it to the Trash folder where it is stored until you later

decide you want to delete it permanently, or empty the Trash folder.

When deleting a folder, you must first delete all documents from the

folder. You can delete only user-defined folders.

❍ To delete a document permanently, open the folder with the

document you want to delete and click the document. Then, on the

Edit menu, click Delete.

❍ To delete a folder, delete all documents from the folder you want to

delete. Then click the folder. On the Edit menu, click Delete.

7-8 Working With Documents in the Desktop Manager

Chapter 7

Emptying the Trash Folder

If you moved documents to the Trash folder, the documents remain in

the folder until you move them again to a user-defined folder, delete

them individually, or empty the Trash folder.

As you move more documents to the Trash folder, more space is used

on your hard disk for storing the documents. To prevent out-of-date

documents from unnecessarily using space on your disk, you should

periodically review your Trash folder and remove the documents no

longer needed.

To empty the Trash folder, click Empty Trash on the File menu. If

prompted, confirm that you want to empty the Trash folder.

Importing a Document

If you have a document residing on your hard disk or a diskette, you can

import the document into a user-defined folder in the Desktop

Manager. To be imported and usable in the Desktop Manager, the

document must be in monochrome TIFF file format.

To import a document:

1. Open the user-defined folder into which you want to import a

document.

2. On the File menu, click Import Tiff.

3. In the Import Tiff File dialog box, specify the drive, directory, and

name of the file you want to import, and click OK.

Chapter 7

Working With Documents in the Desktop Manager 7-9

Exporting a Document

You can export a document in the Desktop Manager, saving it to a drive

and directory you specify. When you export a document, you save a

copy of the original document. You can save the document in

monochrome TIFF file format.

To export a document:

1. Open the folder with the document you want to export.

2. Drag the document to the Export Tiff File button on the command

bar.

Click the document you want to export and, on the File menu, click

Export Tiff.

3. In the Export Tiff File dialog box, specify the drive and directory

where you want to place the exported file, and click OK.

Attaching a Document to Electronic Mail (E-mail)

If you have an e-mail application installed on your system, you can

attach a document in the Desktop Manager to an e-mail message.

When you select a document and use the E-mail command, the

Desktop Manager opens your e-mail application, attaching the

selected document to a blank e-mail message.

To attach a document to an e-mail message, select the document you

want to attach and drag the document to the E-mail button on the

command bar. Or, on the File menu, click E-mail.

7-10 Working With Documents in the Desktop Manager

Chapter 7

Annotating a Document

You can open a document to view its contents, and annotate it with

notes, highlighting, stamps, or graphics (line/arrow, rectangle, circle).

Although you can save the document with your annotations, any

annotations you make are only added markings placed on the original

document. The original contents of the document remains intact. If you

choose to fax or print the modified document, you have the option not

to include the annotations with the document. Following are some

sample annotations you can add to your document.

STICKY-NOTE

WHITEOUT

STAMP

HIGHLIGHT

DRAWN

GRAPHIC

(CIRCLE AND

ARROW)

For example, if you insert a whiteout on your document (such as over a

paragraph of text), the area is no longer visible. However, the paragraph

is still part of your document. You can fax or print the document with

or without the whiteout annotation. You can later remove the whiteout

annotation from the document, restoring the hidden area.

When you open a document for annotations, the document displays in

the MultiPASS Document Viewer. You can open one document at a

time.

Chapter 7

Working With Documents in the Desktop Manager 7-11

❍ Double-click the document.

Open the

document in the

Document Viewer.

❍ Select the document you want to open. On the File menu,

click Open Document.

❍ Drag the document to the Open Document button on the

toolbar.

❍ With the document open in the Document Viewer, adjust

Annotate

the document.

the size of your view of the document as needed.

❍ Create the desired annotations on your document.

❍ On the File menu, click Save to save the annotations with

your document in the Desktop Manager.

❍ On the File menu, click Exit.

Close the

Document

Viewer.

❍ If you have not saved your annotations, you are prompted

to do so.

7-12 Working With Documents in the Desktop Manager

Chapter 7

Features of the Document Viewer Window

MENU BAR

TOOLBAR

ANNOTATION

PANEL

DOCUMENT

DISPLAY AREA

PAGE PANEL

STATUS BAR

❍ Menu Bar

The menu bar contains commands that enable you to perform

various tasks with your document. Some of the commands can also

be accessed by their corresponding buttons on the toolbar.

PAGE

PANEL

SAVE

COPY

PAGE

CUT

PASTE

PAGE

Chapter 7

Working With Documents in the Desktop Manager 7-13

❍ Toolbar

The toolbar provides you quick access to performing certain

Document Viewer tasks. In circumstances where a task is not

possible, the toolbar button is unavailable, appearing dimmed.

FIT TO

WINDOW

ROTATE

RIGHT

ZOOM

ROTATE 180°

SCROLL

ANNOTATION

PANEL

FIT TO

WIDTH

ROTATE

LEFT

ZOOM

OUT

In addition to the buttons, the toolbar also provides you with a

drop-down list box that enables you to select a display size for your

document.

❍ Document Display Area

The document itself is displayed and modified in the Document

Display Area. You can page or scroll through the document, enlarge

or reduce the view of the document, or change the orientation. The

display area contains the results of any annotations you may make.

❍ Annotation Panel

The annotation panel is a set of tools for annotating your open

document. When you select a tool on the panel, an additional panel

may open enabling you to specify specific features for the tool. You

can move the panel around the window to position it for working

on your document. You can also hide the display of the panel.

SELECT

ANNOTATION NOTE

STICKY-

ARROW/

LINE

STAMP

CIRCLE

RECTANGLE

SELECT

REGION

WHITE OUT HILITE

7-14 Working With Documents in the Desktop Manager

Chapter 7

❍ Page Panel

The page panel contains a number of buttons, one for each page in

the document you are currently viewing. The page panel provides a

quick visual indication of the number of pages in the document and

a method for moving to another page. The page panel normally

displays along the bottom edge of the Document Viewer window,

above the status bar.

❍ Status Bar

The status bar appears at the bottom of the window, and contains

useful information about the document that you are currently

viewing.

Adjusting Your View of the Document

You can adjust your view of the open document in a number of ways,

to provide a more workable display area for making annotations. For

example, you can hide or show the different components of the

Document Viewer.

To show/hide the components of the window:

❍ On the View menu, click Toolbar, Status Bar, Annotation Panel,

and/or Page Panel. Clicking the same command turns the display

of the item on and off.

❍ For the annotation panel, you can also click the Annotation Panel

button on the toolbar.

Changing the Document Orientation

You may need to rotate a document for easier reading. For example, the

document may represent a fax you received that was originally sent in

landscape mode or was fed into a fax machine in an inverted position.

The change in orientation applies to the entire document, not just a

currently displayed page.

To change the document orientation:

❍ On the View menu, click Rotate. On the Rotate menu, click Right,

Left, or 180 to rotate the document right by 90°, left by 90°, or 180°

(flipping the document upside down).

❍ On the toolbar, click Rotate Right, Rotate Left, or Rotate 180.

Chapter 7

Working With Documents in the Desktop Manager 7-15

Adjusting the Display Size

The Document Viewer offers different levels of magnification to enable

you to work at the most comfortable size for your document. You can

zoom in and out at predefined increments, or specify a particular size or

scale.

You can use the Fit to Width option which fills the width of the window

with your page display, or Fit to Window which adjusts the document

image size so that the entire document is visible within the window.

To enlarge or reduce the size:

❍ To enlarge the document by increments, click Zoom In on the View

menu or the toolbar.

❍ To reduce the size of the document by increments, click Zoom Out

on the View menu or the toolbar.

❍ To select a specific size or scale for enlarging or reducing the

document, click Zoom on the View menu. On the Zoom menu,

click the desired size. Or, click the size or scale from the drop-down

list box on the toolbar.

Adjusting the Image Display

For ease of viewing and better visibility, you can adjust or invert the

light and dark levels of your displayed document. When you invert the

display colors, you change the black areas to white and vice versa. Any

colors you use for annotations are not changed, although highlight

annotations may be difficult to see against a black background.

You may find that the Gray Scale setting is more pleasing to the eye;

however, it is slower to generate an image. For speed and reasonable

image display, consider the Darkest setting.

To lighten or darken the image:

❍ On the View menu, click Image Enhancement. On the Image

Enhancement menu, click the desired setting.

To reverse the colors of the image:

❍ On the View menu, click Invert.

7-16 Working With Documents in the Desktop Manager

Chapter 7

Paging Through Your Document

For multi-page documents, you can move to the next or previous page,

or a particular page you specify.

To page through your document:

❍ Click Next Page or Previous Page on the View menu or toolbar.

❍ On the View menu, click Go to Page. On the Go To Page dialog

box, enter the page number you want to display and click OK.

❍ Click the page on the Page Panel.

Reviewing Information About the Document Image

As a reference, you can display information about the document

currently displayed in the Document Viewer. This information includes

the name and size of the file, when the file was created, the number of

pages, the width and height, the resolution (pixels per inch), the number

of bits used to represent each pixel (thus, the number of colors that can

be displayed), and the scaling.

To review information about the image; click Image Info on the

View menu.

Chapter 7

Working With Documents in the Desktop Manager 7-17

Adding Annotations to Your Document

The following sections describe the various ways you can annotate your

document.

Adding a Sticky-Note

You can add a text note on any portion of your document. When you

do so, you can choose the text attributes: font, font size, and special

effects (boldface, italic, underline, strikeout). Sticky-notes always appear

as black text on a yellow background.

You can type any text that you want for the note, editing the note later if

necessary. If you select a font, font size, or special effect, it affects the

entire note. If you change any of the attributes while editing a note, or

while the note is selected, it changes all the text in the note.

If you switch away from the note to do something else (such as change

the text size or switch to a different tool) before entering your text, the

sticky-note is removed. This is to prevent you from creating unwanted

blank sticky-notes.

To add a sticky-note:

1. Click the Sticky-Note tool on the annotation panel.

STICKY-NOTE

2. Select the font, font size, and any special effects.

3. At the desired location on the displayed page, drag the cursor to

draw the size of the sticky-note. A dotted line displays to show you

where the sticky-note will be placed. When you release the mouse

button, the sticky-note is created.

4. Type the text of your note.

7-18 Working With Documents in the Desktop Manager

Chapter 7

To edit the text in a sticky-note:

1. Make sure the Sticky-Note tool is selected on the annotation panel.

2. Move your mouse pointer over the sticky-note. The cursor changes

to an insertion point.

3. Click at the location where you want to make your changes.

4. Edit the text as needed.

Concealing a Region

You can conceal a region of your document to hide certain areas. For

example, you can hide a paragraph before you fax the document to a

business contact. You can conceal the paragraph with either an opaque

whiteout or blackout annotation, which is always a rectangle. Once

applied, the whiteout or blackout annotation can be moved, resized,

or deleted.

To conceal a region:

❍ On the annotation panel, click the White Out tool.

At the desired location on the displayed page, drag the cursor to

draw the whiteout annotation. A dotted line displays to show you

where the whiteout annotation will be placed. When you release the

mouse button, the annotation is drawn.

❍ On the annotation panel, click the Select Region tool.

At the desired location on the displayed page, drag the cursor to

draw the outline of the region. A dotted line displays the region. On

the Edit menu, click White Out or Black Out.

Chapter 7

Working With Documents in the Desktop Manager 7-19

Inserting a Stamp

You insert a stamp to place a bitmap image on the displayed page of

your document. The Desktop Manager contains a library of available

stamp images, stored as .BMP files that were installed with the Desktop

Manager. You can use only those stamps installed with the Desktop

Manager.

To insert a Stamp:

1. On the annotation panel, click the stamp tool. You see this dialog

box:

2. In the Choose Stamp dialog box, select the desired stamp from the

list box and click Accept.

3. Click the cursor in the desired location for placing the stamp. The

stamp is placed at that location.

7-20 Working With Documents in the Desktop Manager

Chapter 7

Highlighting Your Document

You can add a color highlight to the text or other images in your

document. You select a color and draw a rectangular highlight over the

desired area. All highlight colors are transparent and display as the color

you selected. When you print the document, the highlighted region

prints as gray shadings.

To highlight your document:

1. On the annotation panel, click the Hilite tool.

HILITE TOOL

2. Select the color of the highlighting.

3. At the desired location on the displayed page, drag the cursor to

draw the highlight region. A dotted line displays to show you where

the highlight region will be placed. When you release the mouse

button, the highlight is created.

Creating a Drawing Graphic

You can annotate your document with one or more drawing objects

that include a straight line, single- and double-headed arrow, hollow

rectangle, and a hollow circle or ellipse. When you draw the object, you

can select the color and width of the line for the object.

To create a drawing object:

1. On the annotation panel, click the drawing object tool: Arrow/Line,

Rectangle, or Circle.

ANNOTATION PANEL FOR A

RECTANGLE OR CIRCLE

ANNOTATION PANEL FOR

AN ARROW OR LINE

Chapter 7

Working With Documents in the Desktop Manager 7-21

2. Select the color and width of the line for the object you are drawing.

For an arrow or line, also select the particular style you want to use.

3. At the desired location on the displayed page, drag the cursor to

draw the object. A dotted line displays to show you where the drawn

object will be placed. When you release the mouse button, the object

is created.

Showing and Hiding Your Annotations

As you add annotations to your document, you can turn the display of

the annotations on and off for viewing.

To show or hide your annotations, click Annotations on the View menu.

On the Annotations menu, click the command to hide or show your

annotations. For color annotations, click B&W Preview to display the

annotations in black and white.

Revising Your Annotations

Once you have created annotations in your document, you can revise

the annotations as needed. For example, you may want to resize, move,

delete or cut, or copy and paste an annotation.

Selecting One or More Annotations

To revise an annotation, you must first select it. In most situations, you

can select one or more annotations at a time.

❍ To select a single annotation, click the Annotation Select button on

the annotation panel. Then click the annotation.

❍ To select all annotations, click Select All on the Edit menu. This

method selects all the annotations in the open document on all

pages. You cannot resize an annotation using this method.

❍ To select annotations within a specified region, click the Region

Select tool on the annotation panel. At the desired location on the

displayed page, drag the cursor to draw a rectangle enclosing the

annotations you want included within the region. A dotted line

displays to indicate the region. On the Edit menu, click Select in

Region. Graphic handles display for the annotations that are selected.

❍ To select the base page of your document, click Select Base Image

on the Edit menu.

7-22 Working With Documents in the Desktop Manager

Chapter 7

Moving an Annotation

You can move an annotation currently displayed from its present

position in your document to another. You can also change the layering

order of annotations that occupy the same position. Normally, an

annotation you add to the document in the same position as a

previously added annotation is layered on top. As needed, however, you

can move the background annotation to the front, or the foreground

annotation to the back.

❍ To move an annotation, select the annotation and drag it to the

desired location.

❍ To change the layered position of an annotation, select the

annotation and do one of the following:

To bring the annotation to the foreground, click Bring to Front

on the Edit menu.

•

To place the annotation on the background, click Send to Back

on the Edit menu.

•

Resizing the Annotation

When you create an annotation, you draw it to the desired size. If the

original size proves unsuitable, you can resize the annotation either

smaller or larger.

❍ To adjust the size, click the border of the annotation and drag any

sizing handle.

Copying and Pasting an Annotation

If you want an annotation to appear more than once within your

document, you can create the first annotation, and then copy and paste

it any number of times. When you copy an annotation, it is placed on

the Document Viewer clipboard. From the clipboard, it can be pasted to

any location on any page of your document.

Chapter 7

Working With Documents in the Desktop Manager 7-23

To copy and paste an annotation:

1. Select the annotation to be copied and click Copy on the Edit menu

or toolbar.

2. With the annotation copied, click Paste on the Edit menu or

toolbar.

3. Move the pasted annotation to the desired location in your

document.

Saving All or Part of a Base Page of Your Document

You can select the original base page, or a region of the page, and save

the selection to a bitmap (.BMP) file. Once it is saved as a bitmap file,

you can import the file into another Windows application as needed.

1. Select either the base page or a region of the page in your document.

A REGION OF

THE PAGE

SELECTED

2. Click Copy on the Edit menu or toolbar.

3. Once copied, on the Edit menu, click Paste to File.

4. When prompted, specify the drive, directory, and name of the file

for saving.

7-24 Working With Documents in the Desktop Manager

Chapter 7

Removing an Annotation

If you decide you no longer want an annotation to appear in your

document, you can remove the annotation, either permanently or by

moving it to the clipboard.

To remove an annotation, select the annotation and do one of the

following:

❍ To delete the annotation permanently, press the Delete key.

❍ To remove the annotation to the clipboard, click Cut on Edit menu

or toolbar.

Exporting the Document

You can save a copy of the document currently open in the Document

Viewer to a file on a specified driver and directory. The document is

saved as a graphic file, and can include or not include any annotations

you may have created. Typically, you would save the document to use in

a graphics application of your choice. To determine the appropriate file

type for saving the document, refer to the user documentation for the

graphics application to which you want to import the file.

1. On the File menu, click Export.

2. In the Export dialog box, specify the drive, directory, filename, and

file type for the file you want to save. Specify also whether you want

to save any annotations with the document. Then click OK.

Chapter 7

Working With Documents in the Desktop Manager 7-25

Printing the Document

You can print a copy of the document currently open in the Document

Viewer, with or without any annotations you may have created. Prior to

printing, you can specify certain print setup options.

To define the print setup:

1. On the File menu, click Print Setup.

2. In the Print Setup dialog, specify your print options and click OK.

To print the document:

1. Click Print on File menu or the toolbar.

2. In the Print dialog box, specify the desired print options and

click OK.

7-26 Working With Documents in the Desktop Manager

Chapter 7

Adjusting the Document Viewer Default Options

As you work in the Document Viewer, you can change the options that

affect your view of the open document, such as the size and lightness or

darkness of the image. However, if you have view settings that you

generally prefer to use in most situations, you can define default

settings. These settings are activated when you first open the Document

Viewer.

To adjust the initial Document Viewer options:

1. On the File menu, click Initial Options.

2. On the Initial Options menu, click the appropriate command to set

default options:

❍ Scale Factor

To select the appropriate view size

❍ Image Enhancement

To select the level of lightness or darkness

To return the options to their original settings when you installed the

Desktop Manager, click Reset All to Default.

Chapter 7

Working With Documents in the Desktop Manager 7-27

7-28 Working With Documents in the Desktop Manager

Chapter 7

Setup and Other Utilities in the

Desktop Manager

This chapter contains information and instructions on changing your

MultiPASS C3000 setup options in the Desktop Manager, and using

other Desktop Manager utilities. It includes:

❍ Setting up the MultiPASS C3000 Setup options in the Desktop

Manager

❍ Making a phone call from the Desktop Manager

❍ Using the Status Monitor

❍ Closing the MultiPASS Background

❍ Disconnecting the MultiPASS C3000

❍ Using MultiPASS Diagnostics

❍ Uninstalling the Desktop Manager

Chapter 8

Setup and Other Utilities in the Desktop Manager 8-1

Setting Up MultiPASS C3000 Options in the

Desktop Manager

The Desktop Manager contains Setup options that define the operation

of your MultiPASS C3000.

When you first install the Desktop Manager, the Setup options are set to

default settings that enable you to begin using your MultiPASS C3000

with the Desktop Manager immediately. However, you can change the

option settings as needed.

To change Setup options in the Desktop Manager:

1. From the Setup menu, click the group of setup options you want to

change.

2. In the Setup Options dialog box, click the appropriate tab for the

options you want to display.

3. On the appropriate setup tab, specify your changes.

4. To save any changes and close the dialog box, click OK.

To exit the dialog box without saving your changes, click Cancel.

8-2 Setup and Other Utilities in the Desktop Manager

Chapter 8

Setting Up Preferences

❍ Date Format and Display Language

Select the format in which you want to enter the date and the

language you want to see in the Desktop Manager screens.

❍ Document Deletion

Select this option if you want to be prompted each time you delete a

document from the Desktop Manager.

❍ Printing

Select the printing spooler you want to use. (The Windows Spooler

is the default.) If another Windows application is trying to

communicate with the parallel port, you may have problems

printing to the MultiPASS C3000. If you experience any conflicts

with the Windows 95 Print Spooler or Windows 3.1x Print

Manager, select the Desktop Manager spooler option. The Windows

95 Print Spooler or the Windows 3.1x Print Manager is then

bypassed.

❍ Telephone

Select this option if you have attached a telephone to your

MultiPASS C3000. With this option selected, you can use the

Desktop Manager to dial a phone number. After selecting this

option, you must close and reopen the Desktop Manager to enable

the Phone command.

Chapter 8

Setup and Other Utilities in the Desktop Manager 8-3

❍ Volume

You can set the volume level of the various sound components of

your MultiPASS C3000, to suit your office environment. The

settings are Minimum, Medium, or Maximum.

Setting Up Send Fax Options

❍ Fax Information

You specify the information that displays as the header for a PC fax:

your name, company name, and your fax number. Initially, this

information was set up when you installed the Desktop Manager.

❍ Phone Line

You specify the dialing method the MultiPASS C3000 will use:

touch- tone or rotary pulse. You also specify any prefix used to

access an outside phone line. Initially, this information was set up

when you installed the Desktop Manager.

❍ Automatic Retries

You specify the number of retries (1-10) the system should attempt

when sending a fax transmission, and the length of time between

each retry (2-99 minutes).

8-4 Setup and Other Utilities in the Desktop Manager

Chapter 8

❍ Automatic Report

You specify whether or not you want a report to print with each fax

transmission, or only when there is an error with the transmission.

You can also specify if you want an image of the first page of the fax

included in the report.

Restoring the Default Settings

If, after making changes, you decide to restore the default settings for

the options, click the Use Defaults button.

Setting Up Advanced Send Fax Options

When you click on the Advanced button on the Send Fax tab, you see

this dialog box:

❍ Speed

You set the transmission speed used to send faxes. The higher the

setting, the faster the transmission. If you experience problems when

sending faxes, try a lower speed setting.

❍ Pause Duration

You set the length of the pause that will be inserted when you enter

a pause in a phone number (1-15 seconds).

Chapter 8

Setup and Other Utilities in the Desktop Manager 8-5

❍ Error Correction (ECM)

You select this option to reduce system and line errors when

sending a fax. With this option selected, the system checks each

outgoing fax for lost data. If data has been lost from a portion of a

page, the system transmits that portion again after confirming that

all data within that portion can be transmitted successfully.

❍ Auto Start Send

When you select this option, the MultiPASS C3000 starts scanning

automatically five or ten seconds after you enter a phone number.

When you don’t select this option, you must press START/COPY to

scan the document, or the unit returns to standby mode after 60

seconds.

❍ Off Hook Alarm

You select this option to turn on the alarm if the telephone’s

handset is off hook.

❍ Image

You select a contrast setting that determines the level of contrast in

the faxes you send. The Standard setting is usually appropriate for

most documents. However, based on the lightness or darkness of

your original fax document, you may prefer to lighten or darken the

contrast for the fax transmission.

❍ Fax Heading

You select the position where you want the sent fax heading

information (your fax number, your name, and date and time) to

print on the faxes you send. This information is known as the

Transmit Terminal Identification (TTI). It can be printed either

inside or outside the image area of your fax page.

❍ On Error

You select Resend option if you want the MultiPASS C3000 to

automatically redial when an error occurs while sending a fax. You

also select which pages are to be resent: only the page on which the

error occurred, the page on which the error occurred and the first

page of the fax, or all pages.

8-6 Setup and Other Utilities in the Desktop Manager

Chapter 8

Setting Up Receive Fax Options

❍ Paper Size and Reduction

You specify the size of paper in the sheet feeder and whether you

want an incoming fax reduced (approximately 98%) to ensure the

contents fit on the paper on which it is printed.

❍ Answer

You specify the Receive Mode. Initially, you set the Receive Mode

when you installed the Desktop Manager.

You use the Silent Receive option to specify whether the optional

telephone should ring when you receive a call. The type of call for

which the device will ring is determined by the Receive Mode. The

ringing will occur for a fax call only (Fax Only mode), or fax and

telephone calls (Fax/Tel mode).

You can set the number of rings (1-99) before the MultiPASS C3000

will respond to any call. If the Receive Mode is Fax Only, this is the

number of rings before the MultiPASS C3000 answers the call. In

FaxTel mode, this is the number of rings before the MultiPASS

C3000 answers to determine if the call is from a fax or a telephone.

Chapter 8

Setup and Other Utilities in the Desktop Manager 8-7

❍ Receive Conditions

You specify how the system should handle an incoming fax under

the following conditions:

If your computer is turned off:

You set the MultiPASS C3000 to print the fax or save the fax in

its memory.

•

If your computer is turned on:

You set the MultiPASS C3000 to move the fax to the Desktop

Manager on your computer, or to print the fax.

•

❍ Report

You specify whether or not you want a report to print with each fax

reception, or only when there is an error with the fax reception.

Restoring the Default Settings

If, after making changes, you decide to restore the default settings for

the options, click the Use Defaults button.

Setting Up Advanced Receive Fax Options

When you click on the Advanced button on the Receive Fax tab, you see

this dialog box:

8-8 Setup and Other Utilities in the Desktop Manager

Chapter 8

❍ Speed

You set the transmission speed used to receive faxes. The higher the

setting, the faster the fax is received. If you experience problems

when receiving faxes, try a lower speed setting.

❍ Error Correction (ECM)

You select this option to reduce system and line errors when

receiving a fax. With this option selected, the system checks each

incoming fax for lost data. If data has been lost from a portion of a

page, the system receives that portion again after confirming that all

data within that portion can be received successfully.

❍ Ink Saver Mode

You select this option to print documents in the Desktop Manager

using a reduced amount of ink. When using Ink Saver Mode, the

print document may appear less bright or contrasted.

❍ Fax/Telephone Switching Options

You specify these options when your Receive Mode is

Fax/Telephone Switching.

Listen Time before Ringing

•

When a call is received, the MultiPASS C3000 checks to see if the

call is from a fax machine or a telephone. You use this option to

set the appropriate amount of time (0-30 seconds) to allow the

MultiPASS C3000 to check for the type of call. If your

MultiPASS C3000 does not have enough time to detect the fax

tone, it assumes the call is from a telephone.

Ring Time

•

When your MultiPASS C3000 is set to receive both fax and

telephone calls (FaxTel mode), it rings to inform you of an

incoming telephone call. You use this option to set the

appropriate amount of time (10-45 seconds) the MultiPASS

C3000 will ring. If you do not pick up the telephone within a

certain amount of time, the MultiPASS C3000 stops ringing.

Ring Tone

You set the tone of the ring.

•

Chapter 8

Setup and Other Utilities in the Desktop Manager 8-9

Default Action if No Answer to Telephone

•

You set this option to Receive if you want the MultiPASS C3000

to handle an incoming call, detected as a telephone call that is

not answered, as an incoming fax. If no fax is received, the line is

then disconnected. If you set this option to Disconnect, the

MultiPASS C3000 automatically disconnects the unanswered

call, without switching to try and receive a fax.

❍ Answering Machine Mode Options

You select this option to set the MultiPASS C3000 to automatically

switch to fax receive mode if your telephone caller does not speak

within the specified amount of time.

You can set the number of seconds (1-99) the MultiPASS C3000 will

wait before switching to fax receiving mode if the telephone caller

does not speak.

❍ Remote

You select the Receive option so that you can receive a fax by

pressing an ID code on the telephone attached to the MultiPASS

C3000. You assign a remote Identification Number (00-99) that

signals the MultiPASS C3000 to receive the fax. The default number

is 25.

❍ DRPD Switch Options

If you select DRPD for the Receive Mode, you need to set up the

Ring Pattern, Action, Fax ID, and Fax Number. See the DPRD

description starting on page 5-8 for complete details on how these

settings work with your MultiPASS C3000.

8-10 Setup and Other Utilities in the Desktop Manager

Chapter 8

Setting Up Speed Dial Assignments

On the Speed Dial tab, you can set up fax numbers for speed dialing

with the MultiPASS C3000. You use the fax recipients set up in your

Address Book, and assign the desired individual recipients to speed dial

codes. If the recipient has not yet been set up in the Address Book, you

can add the recipient while creating speed dial assignments. You can

also set up a group speed dial, by assigning two or more individual

speed dial assignments to a single speed dial assignment.

For reference, you can print the list of speed dial assignments.

See page 3-18 for details on setting up your speed dial assignments.

Chapter 8

Setup and Other Utilities in the Desktop Manager 8-11

Making a Phone Call From the Desktop

Manager

You can use the MultiPASS C3000 and Desktop Manager to dial

telephone calls if:

❍ You have a telephone attached to the MultiPASS C3000.

❍ You enabled the Telephone Attached to Unit option on the

Preferences tab in the Setup Options dialog box in the Desktop

Manager. (See page 8-3.)

You can place a call to any individual you want, whether or not the

individual has been set up in the Address Book. At the time you are

attempting to make your call, you can set up an individual entry in the

Address Book.

In the Desktop

Manager, click

Phone on the

File menu or

command bar.

8-12 Setup and Other Utilities in the Desktop Manager

Chapter 8

❍ You can enter the phone number in the Prefix and Phone

In the Phone

dialog box, enter

the phone

boxes, or select an Address Book entry.

❍ When you enter the phone number, you use the

applicable numeric characters and any valid characters

that separate the different segments of the phone number.

For example, you can use 0 through 9, dash (-), or

parentheses (). Other characters are also available for

entering a phone number.

number you

❍ To add an individual to the Address Book, click New

Individual and complete the New Individual Entry dialog

box. For details on completing the New Individual Entry

dialog box, refer to Chapter 3, Using the MultiPASS

Desktop Manager.

When the phone

number is entered

or selected,

click Dial.

❍ When the Dialing Phone dialog box displays, you are

prompted to pick up the telephone.

❍ If you want to stop the number from being dialed, click

Stop.

❍ When you have completed your call, click Exit.

Chapter 8

Setup and Other Utilities in the Desktop Manager 8-13

Using the Status Monitor

The Status Monitor is a utility that enables you to track the current

status of the MultiPASS C3000, incoming and outgoing faxes, print and

scan jobs, and any error conditions needing your attention. You can

open the Status Monitor either from the Windows desktop or the

MultiPASS Desktop Manager.

The Status Monitor displays as a button (Windows 95) or icon

(Windows 3.1x), and can also display as a window. Whether displayed as

an icon, button, or window, the Status Monitor alternates the status

message shown for more than one activity occurring at the same time.

For example, if the sending of a fax and an out-of-paper error condition

occur at the same time, the Status Monitor alternates the display of the

corresponding messages.

Opening the Status Monitor

❍ On the Windows desktop:

For Windows 95—Click Start, and then point to Programs. On the

Programs menu, point to Canon MultiPASS C3000. Then click

MultiPASS Monitor.

For Windows 3.1x—In the Canon MultiPASS C3000 group, double-

click the MultiPASS Monitor icon.

❍ In the Desktop Manager, click Status Monitor on the Tools menu.

8-14 Setup and Other Utilities in the Desktop Manager

Chapter 8

Using the Minimized Status Monitor

With Windows 95, the minimized Status Monitor appears as a button

on the Windows desktop in the taskbar. With Windows 3.1x, the

minimized Status Monitor displays as an icon on the Windows desktop.

❍ On the Windows 95 taskbar:

❍ In Windows 3.1x:

The graphical appearance of the icon or button depicts the type of

activity it is reporting. For example, the scan graphic is used to depict

the status of scan activity.

A menu contains commands that enable you to open the Status Monitor

window, open the Desktop Manager, and close the Status Monitor.

❍ To open the menu on the minimized Status Monitor, click the right

mouse button on the Status Monitor icon or button.

❍ To open the Status Monitor window from the icon or button, click

Restore on the Status Monitor menu.

❍ To open the Desktop Manager from the Status Monitor icon or

button, click Go to Manager on the Status Monitor menu.

❍ To close the Status Monitor, click Close on the Status Monitor

menu.

Chapter 8

Setup and Other Utilities in the Desktop Manager 8-15

Using the Status Monitor Window

The Status Monitor window displays the status of MultiPASS C3000

activity only. You cannot use the Status Monitor to interrupt an activity.

CLOSE BUTTON

DESKTOP MANAGER BUTTON MINIMIZE BUTTON

The Status Monitor window contains commands that enable you to:

specify the Status Monitor as the top window at all times, close the

window and return to the minimized Status Monitor, open the Desktop

Manager, and close the Status Monitor.

❍ To open the menu on the Status Monitor window, click the right

mouse button in the Status Monitor window.

❍ To specify the Status Monitor as the top window, click Always On

Top on the displayed menu.

❍ To return to the Status Monitor icon or button, click the Minimize

button in the window title bar. Or, click Minimize on the Status

Monitor menu.

❍ To open the Desktop Manager, click the Desktop Manager button in

the window title bar. Or, click Go To Manager on the menu.

❍ To close the Status Monitor, click the Close button in the window

title bar.

Status Messages

The Status Monitor reports the following statuses for the

MultiPASS C3000.

❍ Idle

This status indicates the MultiPASS C3000 is currently inactive.

❍ Scanning

This status indicates the MultiPASS C3000 is scanning an image.

The Status Monitor window displays the number of the page

currently being scanned.

8-16 Setup and Other Utilities in the Desktop Manager

Chapter 8

❍ Printing

This status indicates the MultiPASS C3000 is printing a document.

The Status Monitor window displays the number of the page

currently being printed.

❍ Sending Fax

This status indicates the MultiPASS C3000 is sending a fax

document. The Status Monitor window displays the number of the

page currently being faxed.

❍ Receiving Fax

This status indicates the MultiPASS C3000 is receiving a fax

document. The Status Monitor window displays the fax number or

name of the sender (if available), and the number of the page

currently being received.

❍ Attention Needed

This status indicates the MultiPASS C3000 needs your attention for

situations such as the MultiPASS C3000 being out of paper. The

Status Monitor window describes the nature of the attention

required.

When you have corrected the situation, the status message

automatically clears.

❍ Error Warning

This status indicates the MultiPASS C3000 has a problem that needs

your more immediate attention, such as when the Status Monitor

can no longer detect the MultiPASS C3000. The Status Monitor

window displays the nature of the problem, with a comment

indicating a corrective action.

When you have corrected the situation, the status message

automatically clears.

Closing the MultiPASS Background

The MultiPASS Background is a utility that monitors and controls

activity between your computer and your MultiPASS C3000, including:

❍ Input and output (such as sent and received faxes) to and from the

Desktop Manager

❍ Output (print and PC fax activity) from Windows applications.

Chapter 8

Setup and Other Utilities in the Desktop Manager 8-17

When you installed the Desktop Manager, the MultiPASS Background

was placed in the Windows StartUp group and is automatically opened

when you open Windows.

If you decide you need to disconnect the MultiPASS C3000 from the

designated port and/or attach another device to the port, you should

close the MultiPASS Background first. If you close the MultiPASS

Background first, you avoid receiving error messages when the

MultiPASS Background detects it can no longer communicate with the

MultiPASS C3000.

When you start the Desktop Manager again at a later time, the

MultiPASS Background is automatically reopened if your MultiPASS

C3000 has been reconnected to the port. You can also open the

MultiPASS Background without opening the Desktop Manager.

If you are closing the MultiPASS Background, you may want to set the

MultiPASS C3000 to print any received faxes. With the MultiPASS

Background closed, received faxes cannot be moved to the Desktop

Manager. Received faxes can also be stored in the MultiPASS C3000

memory. However, if the memory becomes full, the MultiPASS C3000 is

unable to receive more faxes until you print the faxes stored in memory.

To close the MultiPASS Background in Windows 95:

1. Close the MultiPASS Desktop Manager.

2. On the Windows taskbar, click the right mouse button on the

MultiPASS Background button. In the displayed menu, click Close.

To close the MultiPASS Background in Windows 3.1x:

1. Close the MultiPASS Desktop Manager.

2. On the Windows desktop, click the left mouse button on the

minimized MultiPASS Background icon. In the displayed menu,

click Close.

Do not delete the MultiPASS Background icon from the Canon

MultiPASS C3000 group.

8-18 Setup and Other Utilities in the Desktop Manager

Chapter 8

Removing MultiPASS Background From StartUp

Closing the MultiPASS Background does not remove it from the

Windows StartUp group. If you have disconnected your MultiPASS

C3000, the next time you start Windows, the MultiPASS Background

will try to open. At that time, the MultiPASS Background will be unable

to detect the device, displaying an error message.

Click OK to close the message dialog box. The MultiPASS Background

closes automatically, since it cannot detect the MultiPASS C3000 device.

Your port remains available for you to use with other devices.

However, if you would like to prevent the message from displaying each

time you start Windows, you can remove the MultiPASS Background

from the StartUp group.

The following instructions summarize the procedures for removing a

program from Windows StartUp. For more details, refer to your

Windows user documentation.

To remove the MultiPASS Background from StartUp in Windows 95:

1. On the Windows desktop, click the right mouse button on Start.

2. On the displayed menu, click Open.

3. In the Start Menu window, double-click the Programs icon.

4. In the Programs window, double-click the StartUp icon.

5. In the StartUp window, click the MultiPASS Background icon and

press the Delete key.

Chapter 8

Setup and Other Utilities in the Desktop Manager 8-19

To remove the MultiPASS Background from StartUp in Windows 3.1x:

❍ In Program Manager, click the MultiPASS Background icon in the

StartUp group and press the Delete key.

❍ Do not delete the MultiPASS Background icon from the Canon

MultiPASS C3000 group.

Restarting the MultiPASS Background

If you reconnect the MultiPASS C3000 to the port and want to begin

using the Desktop Manager again, the MultiPASS Background is

restarted automatically when you open the Desktop Manager. You can

also open the MultiPASS Background without opening the Desktop

Manager.

To restart the MultiPASS Background in Windows 95:

1. On the Windows desktop, click Start and then point to Programs.

2. On the Programs menu, point to Canon MultiPASS C3000. Then

click MultiPASS Background.

The MultiPASS Background starts automatically.

To restart the MultiPASS Background in Windows 3.1x:

❍ On the Windows desktop, in the Canon MultiPASS C3000 group,

double-click MultiPASS Background.

❍ The MultiPASS Background starts automatically.

8-20 Setup and Other Utilities in the Desktop Manager

Chapter 8

Adding MultiPASS Background to StartUp

When you reconnect your MultiPASS C3000 device, you will probably

want to add the MultiPASS Background to the StartUp group again (if

you removed it as described earlier). With the MultiPASS Background

in StartUp, the MultiPASS Background automatically opens when

Windows is started.

To add MultiPASS Background to StartUp in Windows 95:

1. Open the Windows Explorer.

2. Display the contents of the \MPASS directory and click the right

mouse button on MPSERVER.EXE.

3. In the displayed menu, click Create Shortcut. (A shortcut item

appears.)

4. Click the plus (+) signs next to the Windows folder, the Start Menu

folder, and then the Programs folder.

5. Drag the shortcut item (created in Step 3) to the StartUp folder.

The MultiPASS Background will be automatically started when you start

Windows.

To add MultiPASS Background to StartUp in Windows 3.1x:

1. On the Program Manager, display the Canon MultiPASS C3000 and

StartUp groups.

2. While holding down the Ctrl key, drag the MultiPASS Background

icon from the Canon MultiPASS C3000 group to the StartUp group.

A copy of the MultiPASS Background icon is placed in the StartUp

group.

Chapter 8

Setup and Other Utilities in the Desktop Manager 8-21

Disconnecting the MultiPASS C3000

You can disconnect the MultiPASS C3000 if you want to use the parallel

port for another purpose. Before disconnecting your unit, be sure to

close the MultiPASS Background.

1. Turn off your computer.

2. Unplug your computer from all electrical sources.

3. Unplug the MultiPASS C3000 from all electrical sources.

4. On the back of your computer, remove the cable connector from

the parallel printer port.

5. On the MultiPASS C3000, release the wire clips and remove the

cable connector from the port.

6. Plug your computer back in to the electrical source.

Using MultiPASS Diagnostics

If you have difficulties with your MultiPASS software or hardware, you

can use the MultiPASS Diagnostics. You use the MultiPASS Diagnostics

to verify your MultiPASS software and hardware installation, and

identify hardware problems.

The MultiPASS Diagnostics produces a report with information you can

use to resolve your problem. You can save the report to an ASCII text

file on your hard drive.

1. Open the MultiPASS Diagnostics.

For Windows 95:

On the Windows desktop, click Start, and then point to

Programs. On the Programs menu, click Canon MultiPASS

C3000. Then click MultiPASS Diagnostics.

•

For Windows 3.1:

On the Windows desktop, double-click the MultiPASS

Diagnostics icon.

•

The MultiPASS Diagnostics displays a message indicating if all tests

were performed successfully. Messages appear suggesting solutions

for any problems detected.

8-22 Setup and Other Utilities in the Desktop Manager

Chapter 8

2. When prompted in a dialog box, click Yes to view the log file.

3. In the MultiPASS Diagnostics window, to save the log file, choose

Save As on the File menu.

4. In the Save As dialog box, specify the drive, directory, and filename

for saving the file. Then click OK.

5. To exit the MultiPASS Diagnostics window, on the File menu, click

Exit.

Uninstalling the Desktop Manager

If you are planning on reinstalling the MultiPASS Desktop Manager,

you must first uninstall the current installation of the software. When

you uninstall the software, you remove the MultiPASS Desktop Manager

and related printer driver. The following items are not removed, so that

you can reinstall the MultiPASS Desktop Manager at a later time and

continue to use your data files:

❍ MPASS directory

❍ Data folders and files (such as Fax Log and Address Book)

❍ System files shared with other applications

Uninstalling the Desktop Manager in Windows 95

You uninstall the Desktop Manager software, and then remove the

MultiPASS C3000 printer and fax drivers.

To uninstall the Desktop Manager:

1. Close the MultiPASS Desktop Manager and all MultiPASS-related

utilities (such as the Cover Page Designer).

2. Close the MultiPASS Background (see page 8-17).

3. On the Windows desktop, click Start, and then point to Programs.

4. From the Programs menu, point to Canon MultiPASS C3000, and

then click MultiPASS Uninstaller.

5. Follow the on-screen instructions.

Chapter 8

Setup and Other Utilities in the Desktop Manager 8-23

For Windows 95 users, be sure to restart your computer after

uninstalling the Desktop Manager and before reinstalling.

❍ To remove the printer driver:

1. On the Windows desktop, click Start, and then point to Settings.

2. On the Settings menu, click Printers.

3. In the Printers dialog box, click the Canon MultiPASS C3000

Printer icon and press the Delete key.

Repeat this step for the Canon MultiPASS C3000 Fax icon.

Uninstalling the Desktop Manager in Windows 3.1x

You uninstall the Desktop Manager software, and then remove the

MultiPASS C3000 printer and fax drivers.

To uninstall the Desktop Manager:

1. Close the MultiPASS Desktop Manager and all MultiPASS-related

utilities (such as the Cover Page Designer).

2. Close the MultiPASS Background.

3. In the Canon MultiPASS C3000 group, double-click the MultiPASS

Uninstaller icon.

4. Follow the on-screen instructions.

To remove the printer driver:

1. On the Windows desktop, double-click Control Panel.

2. In the Control Panel window, double-click Printers.

3. In the Printers dialog box, under Installed Printers, click Canon

MultiPASS C3000 Printer. Then click Remove.

Repeat this step for Canon MultiPASS C3000 Fax.

8-24 Setup and Other Utilities in the Desktop Manager

Chapter 8

Maintaining the

MultiPASS C3000

This chapter describes the routine maintenance required for your

MultiPASS C3000. It includes:

❍ MultiPASS C3000 guidelines

❍ Routine maintenance

❍ Cleaning inside the MultiPASS C3000

❍ Printing the nozzle check

❍ Cleaning the BJ cartridge print head

❍ BJ cartridge guidelines

❍ Replacing the BJ cartridge

❍ Replacing a BJ tank in the BC-21 Color BJ Cartridge

❍ Storing a BJ cartridge

❍ Transporting the MultiPASS C3000

Chapter 9

Maintaining the MultiPASS C3000 9-1

MultiPASS C3000 Guidelines

Follow these guidelines to avoid damage to your MultiPASS C3000 and

harm to you or others:

❍ Place the MultiPASS C3000 on a stable surface. Do not use an

angled stand. Avoid setting the unit in direct sunlight.

❍ Do not install the MultiPASS C3000 near devices that contain

magnets or generate magnetic fields, such as speakers.

❍ Do not subject the MultiPASS C3000 to strong physical shock or

vibration.

❍ Make sure the area where you use the unit is free from dust.

❍ Keep the MultiPASS C3000 clean. Dust accumulation can prevent

the unit from operating properly.

❍ To assure proper electrical contact, make sure the unit is firmly

plugged in.

❍ Never pull on the cord to unplug the MultiPASS C3000. Pull on the

plug itself.

❍ Do not overload the electrical outlet where the MultiPASS C3000 is

plugged in.

❍ For your safety, unplug the MultiPASS C3000 during electrical

storms.

❍ Lift the MultiPASS C3000 from the bottom only. Do not lift the unit

by the operator panel or any of its trays.

GRIP HERE

9-2 Maintaining the MultiPASS C3000

Chapter 9

Routine Maintenance

Your MultiPASS C3000 requires little routine maintenance. Follow these

guidelines to keep your MultiPASS C3000 in good operating condition.

❍ Before you clean the MultiPASS C3000, be sure to print any faxes

stored in memory.

❍ Do not use tissue paper, paper towels, or similar materials for

cleaning; they can stick to the components or generate static

charges.

❍ Be sure to disconnect the power cord before cleaning the unit.

❍ Lightly wipe the unit’s exterior with a clean, soft, lint-free cloth

moistened with water or diluted dishwashing detergent solution.

❍ Never use thinner, benzene, alcohol or any other organic solvent, as

it may damage the surface of the MultiPASS C3000.

Cleaning Inside the MultiPASS C3000

To prevent ink spots and paper dust from accumulating inside the

MultiPASS C3000 and affecting print quality, clean the unit’s print

area periodically. Follow these guidelines:

❍ Never use volatile liquids such as thinners, benzene, acetone,

or any other chemical cleaner to clean the interior of the

MultiPASS C3000, or you can damage its components.

❍ Avoid touching the print head or ribbon cable inside the

MultiPASS C3000.

DO NOT TOUCH

THE PRINT HEAD

DO NOT

TOUCH

THE

RIBBON

CABLE

Chapter 9

Maintaining the MultiPASS C3000 9-3

❍ Disconnect the power cord from the MultiPASS C3000 before

cleaning.

❍ Open the printer cover by grasping the paper guides and lifting.

❍ Use a clean, soft, dry, lint-free cloth to remove any ink or paper

debris from the printer’s interior, especially around the platen.

Make sure not to touch the cartridge.

PLATEN

❍ Check the small black rollers. If they are dirty, clean them with a

soft, dry cloth.

❍ When finished, close the printer cover, and plug the MultiPASS

C3000 back in.

9-4 Maintaining the MultiPASS C3000

Chapter 9

Printing the Nozzle Check

Use this test print to check that each print head nozzle is operating

properly.

Make sure the MultiPASS C3000 is plugged in.

FUNCTION

Press FUNCTION.

USER SETTINGS

Press either of the

< > buttons until

NOZZLE CHECK

appears in the LCD.

When the BC-21 Color BJ Cartridge is installed, the pattern includes all

four colors: yellow, magenta, cyan, and black. In the color pattern, you’ll

notice that lines are missing between the colors. This is normal.

YELLOW

MAGENTA

CYAN

BLACK

The following sample shows the Nozzle Check when the optional BC-20

Black BJ Cartridge is installed.

Chapter 9

Maintaining the MultiPASS C3000 9-5

Cleaning the BJ Cartridge Print Head

To maintain the best possible print quality, you need to clean the

BJ cartridge print head from time to time. Your MultiPASS C3000 is

equipped with a print head cleaning function. If you notice some

degradation in the print quality, try cleaning the print head.

Cleaning the print head consumes a small amount of ink. Cleaning too

often reduces the amount of ink in the BJ cartridge.

❍ Make sure the MultiPASS C3000 is plugged in.

Press FUNCTION.

FUNCTION

USER SETTINGS

Press the < or >

button until

CLEANING appears

in the LCD display.

CLEANING

❍ When cleaning ends, the MultiPASS C3000 beeps once to

Press START/COPY.

let you know it is done, and returns to Standby mode.

START/COPY

❍ Do this five consecutive times if necessary.

❍ If the problem persists, install a new BJ cartridge.

9-6 Maintaining the MultiPASS C3000

Chapter 9

BJ Cartridge Guidelines

You can use these cartridges with the MultiPASS C3000:

❍ BC-21 Color BJ Cartridge

Color Slot

Black Slot

Ink

Cartridge

BCl-21

Color

Ink

Cartridge

BCl-21

Black

Contains the print head unit and two replaceable

BJ tanks, one color (cyan, magenta, yellow) and

one black. You can replace the BJ tanks without

replacing the print head unit when you run out of

ink.

Made in

Japan

Made in

Japan

Made in Japan

Color BJ

Cartridge

BC-21

❍ BC-20 Black BJ Cartridge

Contains the print head unit and black ink only. Use

this optional cartridge when you will be printing with

black ink only and for fast, five page per minute

printing. When you run out of ink, you replace the

complete cartridge.

❍ BC-22 Photo BJ Cartridge

Contains the print head unit and color and black inks. Use this

optional cartridge when you want to produce photo-realistic

color printing. When used with Canon’s High Resolution Paper

(HR-101), this ink produces images comparable to your favorite

photographs. When you run out of ink, you replace the complete

cartridge.

❍ BC-29F Neon BJ Cartridge

Contains the print head unit and neon color and black inks. Use this

optional cartridge when you want to add hot new colors to

everything from your business graphs to stickers for your kids.

These amazing, bright fluorescent colors make your pictures,

graphs, and fun images really stand out. When you run out of ink,

you replace the complete cartridge.

Chapter 9

Maintaining the MultiPASS C3000 9-7

BJ Cartridge and BJ Tank Maintenance

The most important thing you can do to extend the life of your

MultiPASS C3000 and to ensure optimum print quality is take

care of the BJ cartridges.

Spilled ink can stain any surface. Open BJ cartridges and BJ tanks

carefully, and follow the guidelines presented here to protect against

spilled ink.

❍ If you are using both the BC-21 Color BJ Cartridge and any of the

optional BJ cartridges, make sure you store the cartridge not being

used in the Ink Cartridge Storage Box.

❍ Keep BJ cartridges and BJ tanks in their sealed containers until you

are ready to use them.

❍ Do not remove the BJ tanks from the BC-21 Color BJ Cartridge

unnecessarily. This may cause the ink to clog.

❍ Make sure both BJ tanks are installed in the BC-21 Color

BJ Cartridge. Attempting to use the BC-21 Color BJ Cartridge

with one BJ tank only may cause ink clogging.

❍ If spilled, the ink is difficult to remove. Therefore, it’s a good idea to

keep the BJ cartridges and BJ tanks out of the reach of children.

❍ Do not touch the print head area on the BJ cartridge. Ink may leak

out and cause stains.

Hold the BJ cartridge on the sides only. Do not touch the silver plate on

the bottom of the BJ cartridge or the silver metal or circuit area on the

side. The metal area may become hot during printing.

Cartridge

Ink

BCl-21

Color

Cartridge

Ink

BCl-21

Black

Color BJ

Cartridge

Made in Japan

BC-21

HOLD HERE

PRINT HEAD

DO NOT TOUCH

9-8 Maintaining the MultiPASS C3000

Chapter 9

Using Ink

Canon has more engineers dedicated to creating quality ink for

providing the best results for output on Bubble Jet printers than any

other organization. Canon does not prohibit the use of third-party

inks and the use of third-party inks does not invalidate the product’s

limited warranty. However, Canon cannot guarantee the quality or

performance of your printer when you are using inks from other

suppliers.

Canon’s limited warranty does not cover damage caused to Canon’s

Bubble Jet products that is attributable to the use of third party parts or

supplies, including inks. The limited warranty remains in effect for its

life once that particular damage has been properly repaired.

❍ For optimum printing results, Canon recommends that you use

only the Canon BC-21 Color BJ Cartridge or the optional Canon

BC-20 Black, BC-22 Photo, and BC-29F Neon BJ Cartridges with

your MultiPASS C3000.

❍ When replacing BJ tanks in the BC-21 Color BJ Cartridge, Canon

recommends that you use only Canon BCI-21 Color and BCI-21

Black BJ Tanks.

Replacing the BJ Cartridge

The actual amount of ink that you use will vary depending on the print

density of a page. If the majority of your output is graphics, you may

need to change cartridges or tanks more often than when you are

printing text only. See Appendix A, Specifications, for details on the life

expectancy of the BJ cartridges.

You may need to replace the BJ cartridge or a BJ tank when any of the

following conditions exist:

❍ You have been using the cartridge for over one year.

❍ Your printed output is not crisp and clear, and there are gaps in the

characters (missing dots) even after you have cleaned the print head

at least five times.

Chapter 9

Maintaining the MultiPASS C3000 9-9

If you are using the BC-21 Color BJ Cartridge and your output is blank,

one of the BJ tanks is probably out of ink. See the instructions starting

on page 9-14 for replacing a BJ tank.

The following procedure describes how to replace the BC-21 Color

BJ Cartridge with the optional BC-20 Black BJ Cartridge. Follow the

instructions in this section to replace an old BJ cartridge or to change

BJ cartridges when you are switching between the BC-21 and any of the

optional BJ cartridges.

You only need to replace the BC-21 Color BJ Cartridge when the print

head is damaged (or after printing approximately 2000 pages). If one of

the BJ tanks (either color or black) in your BC-21 Color BJ Cartridge is

out of ink, see the next section (page 9-14) for instructions on how to

replace a BJ tank.

To replace the BJ cartridge, follow these steps:

CARTRIDGE

Press the

CARTRIDGE

button.

The cartridge holder moves to the center

of the unit.

❍ Grasp both sides and lift it up.

Open the

printer cover.

DO NOT TOUCH THE

RIBBON CABLE

DO NOT TOUCH THE

GUIDE RAIL

DO NOT TOUCH THE

ROUND SHAFT

9-10 Maintaining the MultiPASS C3000

Chapter 9

❍

Do not try to move the cartridge holder manually; this may

damage the unit. If the cartridge holder does not move and the

unit beeps several times, unplug the MultiPASS C3000 and let it

cool for several minutes. (The device has an automatic protection

mode that prevents it from overheating.) After allowing it to cool,

CARTRIDGE

the cartridge holder to the center of the unit.

plug the unit in again and press the

button to move

Hold the BJ cartridge on the sides only. Do not touch the silver

plate on the bottom of the BJ cartridge or the silver metal or circuit

area on the side. The metal area may become hot during printing.

❍ Gently pull up on it.

Lift the green

lock lever on the

cartridge holder.

❍ Dispose of the old BJ cartridge, or store it in the

Dispose of

or store the

BJ cartridge.

Ink Cartridge Storage Box.

Color Slot

Black Slot

Ink

Cartridge

BCl-21

Color

Ink

Cartridge

BCl-21

Black

Made in

Japan

Made in

Japan

Color BJ

Cartridge

Made in Japan

BC-21

Chapter 9

Maintaining the MultiPASS C3000 9-11

❍ Peel the protective foil off the new BJ cartridge’s

Open the

BJ cartridge

package.

packaging, and remove the cartridge.

❍ Lift off the orange cap from the cartridge’s print head;

Remove the

protective material

from the

then remove the orange tape.

BJ cartridge.

❍ Make sure the cartridge label faces you.

Slide the

BJ cartridge

straight into the

cartridge holder.

❍ Be careful not to touch the silver plate on the bottom

of the BJ cartridge or the silver metal or circuit area on

the side.

Cartridge

Ink

BCl-21

Color

Made in

Japan

Cartridge

Ink

BCl-21

Black

Made in

Japan

9-12 Maintaining the MultiPASS C3000

Chapter 9

❍ The BJ cartridge locks into position.

❍ Do not apply excessive force.

Make sure the

cartridge is

aligned against

the back of the

holder, then

lower the green

lock lever.

Ink

Cartridge

BCl-21

Color

Made in

Japan

Cartridge

Ink

BCl-21

Black

Made in

Japan

The MultiPASS C3000 cleans the print head

and moves the cartridge holder to the home

position on the right side of the unit.

Close the

printer cover,

and press the

CARTRIDGE

button.

Chapter 9

Maintaining the MultiPASS C3000 9-13

Replacing a BJ Tank in the BC-21 Color

BJ Cartridge

If you perform a print operation correctly but the output is blank,

portions are missing, or colors are very wrong, a BJ tank may be out

of ink. If the output is still blank after cleaning the print head at least

five consecutive times, replace the empty BJ tank in the BC-21 Color

BJ cartridge.

You leave the BJ cartridge in the MultiPASS C3000 when replacing a

BJ tank.

The cartridge holder then moves to the

center of the unit.

Press the

CARTRIDGE

button.

❍ Grasp both sides and lift it up.

Open the

printer cover.

DO NOT TOUCH THE

RIBBON CABLE

DO NOT TOUCH THE

GUIDE RAIL

DO NOT TOUCH THE

ROUND SHAFT

Do not try to move the cartridge holder manually, or you may damage

the unit. If the cartridge holder does not move and the unit beeps

several times, unplug the MultiPASS C3000 and let it cool for several

minutes. (The device has an automatic protection mode that prevents it

from overheating.) After allowing it to cool, plug the unit in again and

press the

button to move the cartridge holder to the center

CARTRIDGE

9-14 Maintaining the MultiPASS C3000

Chapter 9

of the unit.

❍ The color BJ tank is on the left; the black BJ tank is on the

Remove the

empty BJ tank.

right.

❍ Grasp the tab on the top of the tank and pull forward to

release the BJ tank.

❍ Then lift the BJ tank up and out of the BJ cartridge unit.

Cartridge

Ink

BCl-21

Color

Cartridge

Ink

BCl-21

Black

Japa

Made in

Japan

❍ Dispose of the BJ tank properly. You may want to place it

in a plastic bag to keep from spilling any residual ink.

❍ Remove the orange protective cap.

Take the new

BJ tank out of

its packaging.

❍ Do not touch the bottom of the BJ tank; you may get ink

on your hands.

Chapter 9

Maintaining the MultiPASS C3000 9-15

Slide the new

BJ tank into

the empty slot.

Cartridge

Ink

BCl-21

Color

Cartridge

Ink

BCl-21

Color

Made in

Japan

Cartridge

Ink

BCl-21

Black

Cartridge

Ink

BCl-21

Black

Made in

Japan

Made in

Japan

Made in

Japan

Press firmly on the

tab on top of the

new BJ tank until

it snaps

Ink

Cartridge

BCl-21

Color

Made in

Japan

Cartridge

Ink

BCl-21

Black

Made in

Japan

into place.

❍ If you are replacing both tanks, repeat steps 3 through 6

for the other BJ tank.

❍ Make sure each tank is properly seated in its slot.

The cartridge holder then moves to the

home position on the right side of

the unit.

Close the printer

cover, and press

the CARTRIDGE

Before you unplug the MultiPASS C3000, make sure the BJ cartridge

is in the home position on the right side. If you unplug the unit while

it is printing, or move the BJ cartridge from the home position, the

cartridge will not be capped and may dry out.

9-16 Maintaining the MultiPASS C3000

Chapter 9

Storing a BJ Cartridge

Whenever you unwrap a BJ cartridge, you must either install it in the

MultiPASS C3000 or store it in the Ink Cartridge Storage Box to prevent

the print head from drying and clogging.

❍

When opening the Ink Cartridge Storage Box, press in on

the release tab that locks the cover in place.

Open the

Ink Cartridge

Storage Box.

❍

You must insert the cartridge correctly or the storage box

will not close.

Carefully set

the cartridge in

the storage box.

The protective cap must be removed from the cartridge

before you set it in the storage box.

Color Slot

Black Slot

Ink

Cartridge

BCl-21

Color

Ink

Cartridge

BCl-21

Black

Made in

Japan

Made in

Japan

Color BJ

Cartridge

Made in Japan

BC-21

Chapter 9

Maintaining the MultiPASS C3000 9-17

❍ Be sure the lid snaps closed.

Close the

storage box.

Whenever you remove a BJ cartridge from the MultiPASS C3000, store

the cartridge in the storage box (unless you are disposing it).

If you have more than one Ink Cartridge Storage Box, you can hook

them together. Simply connect them by the slides and grooves on the

sides of the containers.

9-18 Maintaining the MultiPASS C3000

Chapter 9

Transporting the MultiPASS C3000

If you need to transport the MultiPASS C3000, be very careful.

DO NOT

remove the BJ cartridge.

❍ With the cartridge holder on the right side of the unit,

tape the BJ cartridge and cartridge holder to the side of

the unit.

Make sure the

BJ cartridge is in

the home position.

❍ Unplug the power cord.

Disconnect

all cables.

❍ Disconnect the telephone lines and parallel cable.

❍ Remove the sending document support.

Lower the paper

rest and remove

all trays.

❍ Remove the document support and output tray

extension.

❍ Carefully pack the unit in its original packing materials.

Pack the unit.

❍ Do not remove the BJ cartridge from the MultiPASS

C3000 or ship a BJ cartridge or a BJ tank from which you

have removed the protective cap. An opened BJ cartridge

or BJ tank that is not installed in the MultiPASS C3000 or

the Ink Cartridge Storage Box may leak, and the

print head may dry out. Also, if you do not tape the

BJ cartridge to the side of the unit, ink may spill into the

MultiPASS C3000.

If you no longer have the shipping carton your MultiPASS C3000 came

in, pack the unit in a suitably sized, sturdy cardboard box, using bubble

wrap, foam peanuts, or other suitable packing materials.

Chapter 9

Maintaining the MultiPASS C3000 9-19

Troubleshooting

This chapter contains information to help you solve problems you may

have when using the MultiPASS C3000. It includes:

❍ Paper jams

❍ LCD messages

❍ Printing problems

❍ Faxing problems

❍ Telephone problems

❍ Copying problems

❍ Technical notes

❍ Memory Clear Report

If you have a problem with your MultiPASS C3000 and you cannot

resolve it by referring to the information in this chapter, contact the

Canon Computer Systems Customer Care Center. See page 1-2 for

details.

Canon’s support personnel are trained in the technical support of

Canon’s products and should be able to help you with your problem. If

your printer requires service, they can provide you with the telephone

number of your local Canon Authorized Service Facility (ASF).

Attempting to repair the MultiPASS C3000 yourself may void the

limited warranty as to that repair. See the limited warranty card for

details.

Chapter 10

Troubleshooting 10-1

If you need to contact Canon directly, make sure you have the following

information:

❍ Product name—MultiPASS C3000

❍ Serial number

❍ MultiPASS Desktop Manager version number

❍ Place of purchase

❍ Nature of problem

❍ Steps you have taken to solve the problem and the results

The serial number is located on the label on the back of the unit:

RS5-8658

MADE IN JAPAN

CANON INC.(DA1)

NO.

X X X X X X X X

SERIAL

NUMBER

The version number of MultiPASS Desktop Manager is included in the

About information. In the Desktop Manager, click Help and then click

About.

10-2 Troubleshooting

Chapter 10

Paper Jams

On occasion, the document feeding into the MultiPASS or the paper

in its sheet feeder may misfeed or jam. You can usually clear the

problem easily.

You need not unplug the MultiPASS C3000 to clear paper jams.

Jams in the Automatic Document Feeder (ADF)

CHECK DOCUMENT

STOP

Press STOP.

Stops the operation.

❍ Gently pull the operator panel toward you.

❍ It opens only slightly.

Open the

Chapter 10

Troubleshooting 10-3

❍ While holding the operator panel open, remove the

Remove the

document.

❍ Pull it in either direction, but DO NOT force it.

❍ If a multi-page document is loaded, remove the entire

document from the ADF.

❍ Gently press the operator panel until it clicks closed.

Close the

operator panel.

❍ Fan and stack the sheets, and replace the stack in the

ADF.

❍ Start your operation again.

10-4 Troubleshooting

Chapter 10

Jams in the Sheet Feeder

CLEAR PAPER JAM

Gently pull any

jammed paper out

of the unit.

❍ Fan the paper, and tap it on a flat surface to even out

Remove the stack

of paper from the

sheet feeder.

the stack.

❍ Reinsert the paper into the sheet feeder. Make sure you

adjust the paper guide to the stack, and that the stack

does not exceed the limit mark.

STOP

Press STOP

This clears the error message.

ALARM

and clear the error message.

RESUME

to eject the page

❍ If the

light is on, press

❍ If you are printing from a Windows application, follow

any instructions displayed on your computer.

If the paper jam occurred while a fax was being received, the MultiPASS

C3000 will store the fax in memory and print it when the jam is cleared.

Chapter 10

Troubleshooting 10-5

LCD Messages

The following messages are displayed in the LCD when the

MultiPASS C3000 is performing a function or encounters an error.

The Error Code appears on the Activity Report.

Information Messages

Message

Error Code

Cause

Action

AUTO REDIAL

—

The MultiPASS is

waiting to redial the

other party’s number

because the line was

busy or the other

party did not answer

when you tried to send

the document.

Wait for the MultiPASS

to try redialing. If that

doesn’t work, wait until

the MultiPASS starts to

dial the number, then

press STOP to cancel

redialing. Try to send

the document again at a

later time.

COMMUNICATING

PLEASE WAIT

—

You tried to send a fax

using Manual mode

when the MultiPASS

was already sending

a fax from memory.

Wait until the fax is

sent, or use memory

sending.

DIALING

—

The MultiPASS is

dialing the receiving

fax machine.

Press STOP if you

want to cancel the

transmission.

DOCUMENT READY

The document in the

Automatic Document

Feeder is ready for

faxing, copying, or

scanning.

Send the fax, make a

copy, or scan the

document.

ECM RX

ECM TX

—

The MultiPASS is

receiving a fax

using ECM.

ECM transmissions may

take longer than normal

transmissions. Turn

off ECM if you need to

receive quickly, or if you

know your local lines

are in good condition.

The MultiPASS is

sending a fax using

ECM.

ECM transmissions may

take longer than normal

transmissions. Turn off

ECM if you need to

transmit quickly, or if

you know your local

lines are in good

condition.

HANG UP PHONE

—

The telephone is

off hook.

Place the telephone

properly into its cradle.

10-6 Troubleshooting

Chapter 10

Message

Error Code

Cause

Action

MEMORY FULL

PLEASE WAIT

—

The MultiPASS is

sending or receiving

a fax and its memory

is full.

If sending a fax, the

MultiPASS continues to

send the fax as memory

becomes available.

If receiving a fax, the

MultiPASS continues to

print after the error is

cleared (BJ cartridge is

replaced or paper is

added).

MEMORY USED nn%

NO ANSWER

—

Shows the percentage of If you need more space,

memory currently in use. print or send any

documents in memory.

#005

—

The receiving fax

machine does not

answer.

Make sure you dialed

the correct number.

Try again later.

PLEASE WAIT

The MultiPASS is

warming up.

Wait until the date and

time appear in the LCD

display, then begin.

RECEIVED IN FILE

—

The computer was

off and a document

was received in the

memory of the

Turn the computer on

to upload the file to the

Desktop Manager or

press FUNCTION then

select FILE PRINT from

the menu to print the

document.

MultiPASS.

REC’D IN MEMORY

—

The paper or ink ran out, Add paper to the sheet

or a paper jam occurred, feeder, change the

so the MultiPASS

received the document

in memory.

BJ cartridge, or clear

the paper jam. Press

STOP to clear the error

message. The MultiPASS

automatically prints the

document stored in

memory.

STOP KEY PRESSED

TALK

—

You pressed the STOP

button to cancel the

current operation.

Resume operation.

The MultiPASS is set

for Fax/Tel mode and

you are receiving a

telephone call.

Answer the call.

TX/RX CANCELLED

—

You pressed STOP to

Try sending again.

cancel the transmission.

TX/RX NO. nnnn

When the MultiPASS

sends or receives a fax,

it assigns it a unique

identification number.

Write the number down

if you’ll need it later.

Chapter 10

Troubleshooting 10-7

Error Messages

Message

Error Code

Cause

Action

BUSY/NO SIGNAL

#005/018

The telephone number

you dialed is busy.

Try sending the

document at a later

time.

The fax number dialed

was incorrect.

Check the fax number

and dial again.

The other party’s fax is

not working.

Contact the other party

and have them check

their fax.

The other party is not

using a G3 machine.

Contact the other party

and have them send or

receive the document

using a G3 machine.

The touch tone/rotary

pulse setting on your

Set your MultiPASS

to the setting that

MultiPASS is incorrect. matches your telephone

line (see page 8-4).

The receiving fax did

not answer within 35

seconds.

Contact the other party

and have them check

their fax. You can try to

send the document

manually. For an over-

seas call, add pauses to

the registered number.

CARTRIDGE JAMMED

Cartridge holder cannot Press STOP and clear

move. This is normally

due to a paper jam.

the paper jam or what-

ever is obstructing the

cartridge holder. Do not

attempt to move the

cartridge holder

manually.

CHECK DOCUMENT

CHECK PAPER

#001

The document is

Remove the document

jammed in the Automatic you are trying to send or

Document Feeder.

copy and start again.

The size of the paper

in the sheet feeder and

Set the correct paper

size in the Receive Fax

that specified in the fax dialog box of the Setup

setup are different.

Options in the

MultiPASS Desktop

Manager (see page 8-7).

The sheet feeder is

empty or paper is

jammed.

Add paper to the sheet

feeder or check for a

jam. Then try to print

again.

10-8 Troubleshooting

Chapter 10

Message

Error Code

Cause

Action

CHECK PRINTER

—

There is an obstruction Check for a paper clip,

that is not allowing the

cartridge mechanism

to move right or left.

paper jam, or the plastic

orange cap off the BJ

cartridge. Press STOP,

and try your operation

again. If the display does

not change, try

unplugging the unit.

Wait several minutes,

then plug it back in.

CLEAR PAPER JAM

—

There is a paper jam

or the sheet feeder is

empty.

Remove any paper from

the sheet feeder. Clear

the paper jam (see page

10-5). Then reload

paper

in the sheet feeder. Press

RESUME or STOP.

DOC TOO LONG

#003

It took more than 32

minutes to send or

copy a page.

Divide the page and

send or copy each

part separately.

It took more than 32

minutes to receive a

page.

Contact the other party.

Have them divide the

page and send each

part separately.

The document is longer Use a copy machine to

than 39.4 inches (1 m). make a reduced copy of

the document and send

the copy.

LOAD PAPER

—

The MultiPASS is out

of paper (the sheet

feeder is empty).

Load paper in the sheet

feeder. Make sure the

stack does not exceed

the limit mark. Press

RESUME or STOP.

MEMORY FULL

#037

The memory of the

MultiPASS is full

Print out any documents

that are stored in

memory. Then start the

operation again.

because it has received

too many documents,

or a very long or

detailed document.

Memory is full because

you tried to send too

many pages at once,

or a very long or

Divide the document

into two or three jobs

and send again; or send

to one destination at a

time.

detailed document.

NO RX PAPER

NO TEL #

#012

#022

The other party’s fax is

out of paper.

Contact the other party

and have them install

paper in their fax.

The one-touch or coded Register the number

speed dialing number

(see page 3-18).

Chapter 10

Troubleshooting 10-9

has not been registered.

Message

Error Code

Cause

Action

NOT AVAILABLE NOW

#025

In Manual sending, you Use regular dialing.

entered a speed dialing

number that is assigned

to a group.

PUT IN CARTRIDGE

START AGAIN

—

The BJ cartridge is

Make sure the BJ

not properly installed.

cartridge is installed

correctly and the green

lock lever is down.

An error has occurred

in the phone line or in

the system.

Start the procedure

again from the

beginning.

Printing Problems

If you are having problems printing, check the problems and solutions

listed in the following table.

Problem

Cause

Solution

Data from computer is

not printed

The power cord may not

be plugged in securely.

Check that the power cord

is plugged securely into the

unit and into the wall outlet.

If the MultiPASS is plugged

into a power strip, make sure

the power strip is plugged in

and turned on.

The interface cable may not

be securely connected to the

MultiPASS and the computer.

Check the interface cable

connection.

The interface cable may

not be the correct type.

Make sure the cable is a

bi-directional parallel interface

cable less than 6.6 feet in

length.

The MultiPASS or computer

may have been turned on

when you connected the

interface cable.

Unplug the MultiPASS and

turn off the computer. Plug

the unit back in and turn

the computer back on again.

The application may not be

set up properly.

Check the computer and the

application to make sure they

are configured correctly.

Make sure your application has

the MultiPASS C3000 selected

as the printer.

10-10 Troubleshooting

Chapter 10

Problem

Cause

Solution

BJ cartridge moves,

ink does not appear

The BJ cartridge or a BJ tank

may not be installed properly.

Make sure the BJ cartridge

and its BJ tank(s) are properly

installed. Make sure the orange

tape is removed from the print

head area (see page 9-12).

The nozzles on the BJ

cartridge may be clogged.

Perform the print head

cleaning procedure (see page

9-6) and print the nozzle check

(see page 9-5).

A BJ tank may be empty

(BC-21 Color BJ cartridge).

Check the BJ tanks and

replace them if necessary.

The printed output is

not what you expected

There may be a communication Make sure the computer and

problem between the MultiPASS and the application are

and your computer.

configured correctly for

communicating with the

MultiPASS.

The interface cable may not

be securely connected to the

MutliPASS and the computer.

Check the interface cable’s

connections.

The interface cable may not

be the correct type.

Make sure you are using a

bi-directional parallel interface

cable that is less than 6 feet

(2 m) long.

You may not be using the

correct printer driver.

Make sure you have

selected the MultiPASS

printer in your application.

Printout does not

match paper size

Paper may not be loaded

and aligned correctly in

the sheet feeder.

Make sure the paper is loaded

and aligned correctly. See

page 2-20.

The application’s page

size and margin settings

may be incorrect.

Make sure the paper size and

margin set in your application

are correct for the paper in the

sheet feeder.

The selected printer driver

may be incorrect.

Make sure you select the

MultiPASS printer in your

application.

Chapter 10

Troubleshooting 10-11

Problem

Cause

Solution

The MultiPASS suspends

print after every line is

printed

The print head may have

become too hot. If this

happens, the MultiPASS may

be slowing its print speed at

the end of each line to line

to protect the print head.

Stop your print operation

and wait several minutes to

allow the unit to cool Then

start your operation again.

Print jobs vanish or you

are printing garbage

Another Windows application

on your computer may be

trying to communicate with

In the Preferences dialog box

of the Setup Options of the

MultiPASS Desktop Manager,

the printer port the MultiPASS enable the Spooler: Desktop

background is using. This

conflict can result in strange

printing behavior.

Manager option. This avoids

using the Windows 95 Print

Spooler or the Windows 3.1

Print Manager and sends

the print job directly to the

MultiPASS.

Make sure the MultiPASS

Background is loaded.

If the server icon does not

appear on the bottom of your

screen, turn on the MultiPASS

Background.

Paper does not load

The sheet feeder may contain

too many sheets.

Make sure the stack of paper

in the sheet feeder does not

exceed the limit mark.

Paper may not be inserted

correctly.

Make sure the stack of paper

is inserted into the sheet feeder,

and the paper guide is adjusted

correctly.

Paper is loaded skewed

(printing is skewed)

Paper may not be stacked

correctly in the sheet feeder.

Make sure the stack of paper

is straight in the sheet feeder.

Make sure the right side of the

stack of paper is aligned against

the right side of the sheet feeder

and the paper guide is aligned

against the left side.

Make sure the paper exit path

is clear.

10-12 Troubleshooting

Chapter 10

Problem

Cause

Solution

Multiple sheets load

into unit at the same

time

Paper may not be stacked

correctly.

Make sure paper is installed

correctly in the sheet feeder.

Sheets of paper may be

sticking together.

Be sure to fan the stack of

paper before placing it in the

sheet feeder.

Too much paper may be

stacked in the sheet feeder.

Make sure the paper rest is

extended and the paper is

correctly in the sheet feeder.

Make sure the stack of paper

does not exceed the limit mark.

If necessary, remove a few

sheets from the sheet feeder.

Do not stack more than

approximately 100 sheets of

plain paper in the sheet feeder.

Do not force the stack into the

sheet feeder.

Different types of paper may

be stacked in the sheet feeder.

Load just one type of paper.

Make sure you are loading

paper that matches the

specifications of this unit.

See Appendix A,

Specifications, for details.

Transparencies or back

print film do not feed

correctly

The film may not be loaded

correctly.

Make sure you load no more

than 50 sheets of transparencies

transparencies or 10 sheets

of back print film in the

sheet feeder.

Repeated paper jams

occur

The paper you are using may

be causing the jams.

Fan the paper before stacking

it in the sheet feeder. This

keeps the sheets of paper from

sticking together.

Check that the paper you are

using and your printing

environment are within the

specifications of the unit. See

Appendix A, Specifications,

for details.

Chapter 10

Troubleshooting 10-13

Problem

Cause

Solution

Envelopes do not load

Envelopes may not be

loaded correctly.

Make sure the envelopes are

loaded properly. (See page 2-

26.)

Make sure there are no more

than 10 envelopes in the sheet

feeder.

You may need to choose

the envelope setting in

your printer driver.

Make sure you select the

correct envelope size in the

Paper Setting dialog box in

your printer driver.

Envelopes may not match

specifications for this unit.

Envelopes must be U.S.

Commercial number 10

(9.5 × 4.1 inches) or

European DL envelopes

(220 × 110 mm).

Print quality is not what

you expect; print is not

clear, splashed or missing the unit.

dots, white streaks

The paper you are using

may not be supported by

Make sure you are using

the recommended paper

(see page A-2).

You may be printing on the

wrong side of the paper.

Some paper has a right side

for printing. If the print quality

is not as clear as you would like

it to be, try turning the paper

over and printing on the other

side.

The print head nozzles

may be clogged.

Clean the print head (see

page 9-6); repeat cleaning

if necessary. If print quality is

not recovered after executing

the cleaning five times, replace

the BJ cartridge.

BJ cartridge may be

installed incorrectly.

Make sure the BJ cartridge

and/or BJ tanks are installed

correctly.

The print head may be

worn out.

The BJ cartridge may need

to be replaced. Replace it with

a new one (see page 9-9).

Output appears jagged

The resolution selected via

printer driver may be

Draft (180 dpi).

Check your printer driver to

see what printing quality you

have selected. Printing in Draft

mode will give the output a

jagged look. Changing the

Print Quality to Standard

should correct this problem.

10-14 Troubleshooting

Chapter 10

Problem

Cause

Solution

Fonts do not print as

smoothly rounded

characters

Bitmapped fonts designed

for dot matrix printers do

not print smoothly rounded

characters when used with

high resolution printers like

the MultiPASS C3000.

Make sure you installed an

outline font manager, such

as Adobe Type Manager or

Bitstream Facelift, or that

you are choosing a TrueType

font.

Certain MS fonts, such as

MS Serif, will print jagged.

Choose another font.

Output is faint

You may be using Draft

print quality or Fine mode.

Try using Standard print

quality.

Printing takes too

much time

You may be using Fine

mode.

Turn off Fine mode.

Blurred or smudged ink

The print medium you are

using may not be supported

by the MultiPASS

Try a different paper type;

however, use only print media

specified in Appendix A,

Specifications.

You may be printing on

the wrong side of the sheet.

Paper has a right side for

printing. If the print quality is

not as clear as you would like,

try turning the paper over and

printing on the other side.

Printer prints only in

black (you are printing

from an application that

supports color printing

but your output is

The printer driver may not

be selecting color.

Check that you selected

Color in the Color Model

dialog box of the Graphics

tab of the printer driver.

black ink only)

The Color BJ cartridge may

not be installed or may not

be working properly.

Print the Nozzle Check Pattern

to make sure the BC-21 Color

BJ Cartridge is installed and

firing correctly.

If a BJ tank is empty, replace it.

The print head unit may

need cleaning.

Clean the print head (see

page 9-6).

Colors are broken or

uneven

The print mode may be

wrong.

If you are printing high

density graphics on plain

paper, set the Media Type to

Coated Paper on the Paper tab

of the printer driver.

Chapter 10

Troubleshooting 10-15

Problem

Cause

Solution

Colors print incorrectly

The MultiPASS printer

driver may not be selected.

Make sure the MultiPASS

is the default printer in your

application.

The driver may not be

selecting color.

Check that you selected

Color in the Color Model

dialog box in the Graphics tab

of the printer driver.

Colors are missing

The print head may need to

be cleaned.

Clean the print head (see

page 9-6).

Colors in a line are

uneven or different

from previous lines

The print settings may not

be the best for the images

you are printing.

If you are printing high

density color graphics on

plain paper, change the Media

Type setting from Plain Paper

to Coated Paper.

Be sure to experiment with

different settings and different

types of paper.

Blue looks like purple

Blue prints out as purple

because of the difference in

color technology used by

Adjustment

the screen and printer; the

Setting

Within the MultiPASS printer

driver, selecting Match (screen

match) in the Color

dialog box of the Custom

screen uses RGB (Red, Green,

Blue) color and the MultiPASS

uses CMYK (Cyan, Magenta,

window will result in a lighter

blue. If you are not using

screen matching, decreasing

Yellow, Black) color. Due to the the amount of magenta by 30%

technology differences, when

cyan and magenta are mixed

together, blue prints dark blue

produces a royal blue.

If you are just looking for a

or purple compared to the screen. nice blue color, try cyan. It

prints beautifully and fast

and is available in almost all

applications that support color.

Color images are

missing some detail

Check to see if your MultiPASS If so, change the Media Type

printer driver is set to Plain

Paper, Color Mode, and

Halftoning=Pattern.

setting from Plain Paper to

Coated Paper.

The printout curls

Your pages may include a

large amount of ink.

Remove each sheet as it is

printed. Allow it to dry, then

roll it in the opposite direction

of the curl.

10-16 Troubleshooting

Chapter 10

Faxing Problems

Problem

Cause

Solution

Cannot send a

document

The MultiPASS may have

overheated.

Unplug the unit and let it

cool for several minutes. Try

sending again.

The MultiPASS may not be

set for the type of telephone

line in use (pulse/tone).

If you have a pulse line, be

sure the MultiPASS is set

for pulse dialing.

The telephone may not be

working.

Make sure there is a dial tone

when you lift the telephone.

The document may not

have been fed correctly

into the MultiPASS.

Remove the document, stack

it, and feed it into the unit

correctly (see page 1-10).

Make sure the operator panel

is closed.

The one-touch or coded

speed dialing number you

used may not be registered

for the feature you want

to use.

Check the one-touch or coded

speed dialing button and be

sure it is registered correctly.

There may be other documents Allow time for the current

being sent from memory. document to finish sending.

The receiving fax machine may Make sure the receiving fax

not be a G3 fax machine.

machine is compatible with

the MultiPASS (which is a G3

fax machine).

The other party’s fax maybe

out of paper.

Call the other party and ask

them to make sure paper is

installed.

Cannot send or receive

using Error Correction

Mode (ECM)

The other party’s fax may

not support ECM.

Some fax units do not

support ECM transmission.

If the other party’s fax does

not support ECM trans-

mission, then the document is

sent in the normal mode

without error checking.

Errors occur frequently

while sending or receiving poor condition, or you may

have a poor connection.

The phone line may be in

Lower the transmission speed.

See the Advanced: Send Fax

dialog box (page 8-5) and the

Advanced: Receive Fax dialog

box (page 8-8).

Chapter 10

Troubleshooting 10-17

Problem

Cause

Solution

Cannot receive a

fax automatically

The MultiPASS may not be

set to receive automatically.

To receive faxes automatically,

the Receive mode must be

FAX Only, Fax/Tel, or Ans.

Machine mode.

The MultiPASS may have a

document stored in memory.

Print out any document

stored in memory. (See

page 5-5.)

The MultiPass Desktop

Manager may have

received the fax.

Check the In Box in the

Desktop Manager.

The sheet feeder may be

empty.

Make sure paper is loaded

in the sheet feeder.

The telephone line may not

be connected properly

Make sure all phone line

connections are secure.

The MultiPASS is printing

a document.

The incoming fax is stored

in memory and will print

when the print job is

complete.

The MultiPASS does

not switch automatically

between telephone and

fax transmissions

The MultiPASS may not

be in Fax/Tel mode.

For the MultiPASS C3000

to switch automatically

between telephone and

fax reception, the Receive

mode must be set to Fax/Tel

mode.

There may be a document

in memory.

Make sure you have printed

out any documents in memory.

The sheet feeder may be

empty.

Make sure paper is loaded in

the sheet feeder.

The sending fax may not

send the CNG signal that

tells the MultiPASS that the

incoming signal is a fax.

Some fax units cannot send

the CNG signal that tells your

MultiPASS the incoming signal

is from a fax. In such cases,

you will have to receive the

document manually.

Cannot receive a

document manually

You may have pressed

START/COPY after hanging

up the telephone.

Always press START/COPY

before hanging up the

telephone. Do not press

START/COPY after you hang

up the telephone; this will

disconnect the call.

10-18 Troubleshooting

Chapter 10

Problem

Cause

Solution

Print quality is poor

You may not be using the

correct type of paper.

Be sure you are using paper

that meets the paper

requirements for the

MultiPASS (see page A-1).

The print head may need

to be cleaned.

Clean the print head

(see page 9-6).

The sending party may be

having a problem.

Make a copy on your

MultiPASS. If the image is

OK, then your MultiPASS is

operating properly. Contact

the other party and have

them check their machine.

Error correction (ECM)

may be disabled.

Make sure Error correction

(ECM) is set to on in the

Advanced: Receive fax

dialog box of the Desktop

Manager.

Faxes do not print

The BJ cartridge may not

be installed correctly.

Be sure to remove the orange

tape from the BJ cartridge

before you install it in the

MultiPASS (see page 9-12).

Make sure the BJ cartridge is

installed correctly (see page

9-9).

Clean the print head several

times (see page 9-6).

Try another BJ cartridge.

Fax images print blotched The telephone lines may

ECM sending/receiving should

eliminate such problems.

However, if the telephone

lines are in poor condition,

you may have to try again.

or uneven

be in poor condition, or

you may have a bad

connection.

The other party’s fax may

have a problem.

Remember, the sending fax

usually determines document

quality. Be sure the other

party’s top cover and scanning

glass are clean.

Chapter 10

Troubleshooting 10-19

Telephone Problems

Problem

Cause

Solution

You cannot dial

The telephone line may

not be connected properly.

Be sure the telephone line is

correctly connected to the

MultiPASS (see your Setup

Guide).

The unit may not be getting

power.

Make sure the power cord is

connected to the MultiPASS

and to an AC outlet; make

sure the AC outlet has power.

The MultiPASS may not

be set for the type of

telephone line in use

(pulse/tone).

If you have a pulse line, be

sure the MultiPASS is set for

pulse dialing (see page 8-4).

The phone disconnects

while you are talking

on the line

The MultiPASS may not be

plugged in properly.

Make sure the MultiPASS

is plugged in correctly.

If the MultiPASS is in

Disable the Silent Receive

option on the Receive Fax

tab of the Desktop

Manager.

Answer Machine Mode and

Silent Receive is enabled,

the unit will switch to fax

receive mode when it detects

a period of silence.

Copying Problems

Problem

Cause

Solution

Cannot make a copy

The telephone may be off hook. Make sure the telephone is

in its cradle.

The document may not be

loaded correctly.

Make sure a document is set

in the ADF and the LCD

displays DOCUMENT READY.

Make sure the operator panel

is closed.

The BJ cartridge is not

installed.

Make sure the BJ cartridge is

installed correctly.

MEMORY FULL

The MultiPASS’s memory

is full.

Print one copy at a time.

appears in the LCD

when you are making

multiple copies

10-20 Troubleshooting

Chapter 10

Technical Notes

Windows Printing System Users

If you have a printer installed on your computer that uses the Windows

Printing System, you may experience the following problems:

The first half of page one is printed and then ejected. More pages are

printed with one to five lines of garbage characters and then ejected.

Scanning fails.

To stop the continuous print, press FUNCTION and then PRINTER

RESET on the operator panel of the MultiPASS C3000.

To eliminate the problem, you must uninstall the Windows Printing

System program and remove the Windows Printing System printer

driver.

If you still want to use the Windows Printing System printer, Canon

recommends that you install a second parallel port.

MultiPASS Hardware Cannot Initialize

1. Remove any switch boxes, zip drives, tape backups, docking

stations, scanners, and any software associated with these products.

Make sure that the MultiPASS C3000 is connected directly to the PC

with a bi-directional (IEEE 1284-compliant) interface cable that is 6

feet or shorter.

2. Shut down the PC and unplug the MultiPASS C3000. Disconnect

and reconnect the interface cable. Plug in the MultiPASS C3000 and

wait until the LCD displays the date and time. Once the unit is in

Standby mode (the LCD displays the date and Receive Mode), turn

on the PC.

3. Check that the parallel port is set for ECP or bi-directional mode in

the computer’s BIOS. If you do not know how to enter the BIOS or

make the changes, contact the computer manufacturer.

Chapter 10

Troubleshooting 10-21

4. The Desktop Manager software uploads files to your computer’s

System.ini file. Check that the following line and section are both in

the System.ini. The line should be in the [386Enh] section and

should read:

device=C(hard drive):\Windows\System\cis1284.386

And if the MultiPASS is installed on LPT1, the section should look

like this:

[Cis1284.386]

Lpt1=1

Lpt2=0

Lpt3=0

5. Remove any programs or applications in the Startup Group.

6. To keep other programs from starting up at the same time as the

MultiPASS Background, remark out the LOAD= and the RUN=

lines of the Win.ini file by placing a semicolon (;) in front of “Load”

and “Run.”

7. If all of the above procedures do not resolve the problem, please call

the Canon Computer System Customer Care Center. See page 1-2

for details.

10-22 Troubleshooting

Chapter 10

Memory Clear Report

The Memory Clear Report summarizes the documents that were cleared

from memory when a power failure of more than one hour occurred.

This report is generated automatically.

❍ If you experience a power failure, any documents stored in memory

will be lost.

❍ When you turn on the MultiPASS C3000 after power is restored, the

MultiPASS C3000 automatically prints out a list of documents that

were stored in the memory at the time of the power failure.

0 7 /1 5 /9 7

1 0 : 1 2

F AX 3 3 3 5 5 5 7 7 7 7

CAN ON /C C S I

P 0 1

*******************************

M E M O R Y

*****

*******************************

X / R

A G

A R

0 0 1 2

0 0 1 3

A N

3 1 2 2 2 8 5 7 0 0

0 3 3 7 5 8 2 1 1 1

1 2 / 0 1 2 3 : 0 0

1 2 / 0 1 1 2 : 3 7

Chapter 10

Troubleshooting 10-23

Specifications

Color Bubble Jet Printer

Printing Method

Bubble jet ink on-demand

Printing Resolution

Color

Black

720 × 360 dpi

720 × 360 dpi with smoothing

Paper Handling

Automatic feed

Manual feed

Sheet Feeder Capacity—auto feed only

Plain paper

(20 lb or 75 g/m²)

Glossy photo paper

High resolution paper

T-shirt transfers

Bubble Jet paper

Fabric sheets

Approx. 100 sheets

1 sheet

Approx. 10 sheets

1 sheet

Approx. 100 sheets

1 sheet

50 sheets

10 sheets

10 envelopes (U.S. Commercial

number 10 or European DL)

Transparencies

Back print film

Envelopes

Paper Size

Letter

8.5 in × 11 in

Legal

8.5 in × 14 in

210 mm × 297 mm

U.S. Commercial

number 10 envelope

European DL envelope

9.5 in × 4.1 in

220 mm × 110 mm

Appendix A

Specifications A-1

Paper Type

Recommended

Glossy photo paper

High resolution paper

T-shirt transfers

Greeting cards

Canon Glossy Photo Paper GP-201

Canon High Resolution Paper HR-101

Canon T-Shirt Transfers TR-101

Canon Greeting Cards GC-101

Canon Bubble Jet Paper (water-resistant)

LC-301

Bubble Jet paper

Fabric sheets

Fabric Sheet FS-101 for Canon Bubble

Jet printers

Back print film

High gloss film

Transparencies

Envelopes

Canon Back Print Film BF-102

Canon High Gloss Film HG-101

Canon CF-102 Transparencies

Commercial number 10 or European DL

Paper Weight

Automatic feed

Manual feed

17 to 24 lb (64 to 90 g/m²)

17 to 30 lb (64 to 105 g/m²)

Print Speed

BC-21 Color BJ Cartridge;

black ink

Up to 2 ppm

(1500 characters per page)

BC-21 Color BJ Cartridge;

color ink

Up to 0.3 to 0.8 ppm at full coverage of

printable area (print speed depends on

content of print data)

Optional BC-20 Black

BJ Cartridge; black

ink only

Up to 5 ppm

(1500 characters per page)

Line Feed Speed

Approximately 60 ms/line at 1/6-inch line

Printing Width

Maximum

8.2 inches (203 mm)

A-2 Specifications

Appendix A

Printable Area—Papers

The shaded portion in the following figure shows the printing area

for papers.

Letter size

a 8.5 in

Legal size

a 8.5 in

b 0.13 in

c 11.0 in

d 0.12 in

b 0.13 in

c 14.0 in

d 0.12 in

A4 size

a 210 mm

b 3.4 mm

c 297 mm

d 3.0 mm

Printable Area—Envelopes

The shaded portion in the following figure shows the printing area for

an envelope.

U.S.

Commercial

number 10

European

9.5 in

a 220 mm

0.25 in b 6.4 mm

1.2 in

4.1 in

0.12 in e 3.0 mm

0.27 in 7.0 mm

c 10.4 mm

d 110 mm

Interface

IEEE 1284-compatible, bi-directional parallel interface

Appendix A

Specifications A-3

BJ Cartridges

BC-21 Color BJ Cartridge

Print head

64 nozzles for black

24 nozzles for each color (cyan, magenta,

yellow)

Approximately 2,000 color pages at 30%

coverage

BCI-21 Color (cyan, yellow, magenta)

BCI-21 Black

Black, cyan, yellow, magenta

Print head life

BJ tanks

Ink color

BJ tank yield

BCI-21 Color

Standard mode—100 pages

(at 7.5% coverage for each color)

Standard mode—150 pages

(at 7.5% coverage)

BCI-21 Black

Contents

Color

Glycerine 56-81-5

Isopropyl alcohol 67-63-0, glycerine

56-81-5, ethylene glycol 107-21-1

Black

BC-20 Black BJ Cartridge (optional)

Print head

Ink color

Cartridge life/

BJ tank yield

Contents

Color

128 nozzles

Black

900 text pages at 5% coverage

Glycerine 56-81-5

Isopropyl alcohol 67-63-0, glycerine

56-81-5, ethylene glycol 107-21-1

Black

BC-22 Photo BJ Cartridge (optional)

Print head

64 nozzles for black

24 nozzles each for cyan, magenta, yellow

Black, cyan, magenta, yellow

Approx. 50 pages/cartridge at 7.5% coverage

for each color

Ink colors

BJ tank yield

A-4 Specifications

Appendix A

Facsimile

Applicable line

Public switched telephone network

Compatibility

Data compression system

MH, MR, MMR (ECM-MMR)

Modem type

Fax modem

Modem speed

14400/9600/7200/4800/2400 bps

Automatic fallback

Transmission speed

Approx. 6 seconds/page* at 14.4 Kbps, ECM-MMR

transmitting from memory

Transmission/reception memory

Up to 42 pages* (768 KB)

Up to 20 documents*

Liquid crystal display (LCD)

16 × 1

Automatic Document Feeder (ADF)

20 pages, letter size (based on 20 lb paper)

10 pages, legal size

Fax resolution

Standard mode 203 × 98

Fine mode 203 × 196

Photo mode 203 × 196

*Based on the CCITT #1 Chart, Standard mode

Appendix A

Specifications A-5

Copier

Copy resolution

360 × 360 dpi with smoothing

Reduction sizes

70%, 80%, 90%

Copy speed

Initial copy—45 seconds

Subsequent copies—20 seconds

Multiple copies

Up to 99 copies of a document

Up to 3 ppm (with optional BC-20 Black BJ Cartridge)

Monochrome Scanner

Scanning method

Solid state electronic scanning by contact image sensor

Scanning image processing

UHQ™ 6 (Ultra High Quality image enhancement)

1-bit halftone—64 levels of gray

8-bit grayscale—256 levels of gray

Automatic document feeder

Paper size—Up to 20 letter-size or A4-size sheets

10 legal size sheets

(Based on 20 lb paper)

Resolution

Up to 400 dpi (200 dpi optical)

A-6 Specifications

Appendix A

Document sizes

Maximum 8.5" W × 39.3" L (216 mm W × 1000 mm L)

Minimum 3.5" W × 2.5" L (88.9 mm W × 63.5 mm L)

8.5"

(216 m m )

3.5"

(88.9 m m )

2.5"

(63.5 m m )

Up to a m axim um of 32 m inutes

for sending each page

39.3" (1 m ) in length

Effective scanning width

8.42" (214 mm)

Compatibility

TWAIN

Scanning speed

A4 Standard resolution (5 ms/line)

B&W text mode: 23 sec/page

grayscale mode: 46 sec/page (Standard mode)

92 sec/page (Fine mdoe)

Appendix A

Specifications A-7

Scanned image

The actual scanned image size for the MultiPASS C3000 is shown below.

This information applies to documents that will be scanned for faxing or

copying.

There is a 0.12" (3.0 mm) margin on either side of the sheet and a 0.16"

(4.0 mm) margin on the top and bottom that are not picked up by the

scanner.

MultiPASS Desktop Manager for Windows

System Requirements

IBM^®PC or compatible, 486 or higher processor at a minimum of 33 MHz

(486DX or higher recommeded)

8 MB of memory (16 MB recommended)

25 MB of free hard disk space

Windows 95 or Windows 3.1, 3.11

Bi-directional Centronics-compatible parallel cable (IEEE 1284-compliant)

CD ROM drive

PC Fax

Canon proprietary

Fax/Telephone address book

Fax Viewer

Fax Log

Fax distribution lists

Real-time C3000 hardware status available through PC

A-8 Specifications

Appendix A

General Specifications

Power Source

120V/60Hz

Power Consumption

Approx. 47.2W (Maximum)

Approx. 7.8W (Standby)

Dimension (W x D x H)

15.75" × 14.2" × 7.75"

(400 mm × 361 mm × 197 mm)

Weight

11.1 lb (5.0 kg)

Environmental Conditions

Temperature: 41°F - 90.5°F (5°C - 32.5°C)

Humidity: 10% to 90% RH

Interface

IEEE 1284-compatible, bi-directional parallel interface

Space Requirements

24.3" (618 mm)

14.2" (361 mm)

Appendix A

Specifications A-9

Receiving Faxes and Phone Calls

Automatically: Fax/Tel Mode

In Fax/Tel mode, the MultiPASS C3000 monitors all incoming calls to

see whether the call is from another fax machine or from a telephone:

Type of call

Telephone

Fax

Sending document

manually

Sending document

automatically

Telephone charges

begin for caller.

C3000 answers without ringing

C3000 listens for FAX TONE

(For 8 sec.)

RING START TIME

(Factory default

setting = 8 sec.)

Document received

FAX TONE

detected

automatically

(FAX TONE is detected

and the C3000

switches to receive

mode.)

FAX TONE is not detected

C3000 starts ringing

Pick up the

handset to talk.

F/T RING TIME

(Factory default

setting = 15 sec.)

If you don’t pick up the handset

(within 15 seconds)

F/T SW ACTION

Choose between:

DISCONNECT

Receive (factory default setting) and Disconnect

The C3000

disconnects the call.

RECEIVE

(Factory default setting)

A-10 Specifications

Appendix A

Using the MultiPASS C3000

as a Stand-alone Fax

If you plan to use the MultiPASS C3000 as a stand-alone fax, and you do

not install the MultiPASS Desktop Manager, you must enter your name

and fax number from the operator panel. If you choose to use the

MultiPASS C3000 this way, you will not be able to use its many features,

such as speed dialing, PC faxing, or scanning. Canon recommends that

you install the MultiPASS Desktop Manager as described in the Setup

Guide. See Chapter 3 for details on using the MultiPASS Desktop

Manager.

LCD Menu System

bold.

Default settings are shown in

Option

Description/Settings

DATE & TIME

Set the date and time (24-hour clock) using the

numeric buttons.

UNIT TELEPHONE #

UNIT NAME

Enter your fax number using the numeric

buttons (up to 20 characters).

Enter the name you want to appear at the top of

each fax page you send (up to 24 characters).

TEL LINE TYPE

Sets the dialing method the MultiPASS C3000

uses to match the type of phone line you have.

TOUCH TONE

or ROTARY/PULSE

FILE PRINT

Prints documents stored in the MultiPASS

memory (when the MultiPASS Desktop

Manager is installed).

CLEANING

Cleans the BJ cartridge print head.

NOZZLE CHECK

Prints a test pattern to check whether the

BJ cartridge is functioning normally.

Appendix B

Using the MultiPASS C3000 as a Stand-alone Fax B-1

Entering Information in the

MultiPASS C3000

When using the MultiPASS C3000 as a stand-alone fax machine, you

must enter your user information into the unit through the operator

panel.

When entering information through the operator panel of the

MultiPASS C3000, follow these guidelines.

❍ If you pause and do not make an entry for more than 60 seconds,

the MultiPASS C3000 returns to Standby mode. You must start the

procedure over from the beginning.

❍ If you make a mistake while entering registration information, you

can correct it in one of two ways:

Press < or > to move the cursor under the wrong character, and

then enter the correct character.

•

Press STOP and reenter the information.

•

Entering Your User Information

Follow the steps below to set the date and time for your MultiPASS

C3000 and to enter your fax number and your name. The date and time

appear in the LCD display as well as on the documents you send. Your

fax number and name appear on each document you send.

B-2 Using the MultiPASS C3000 as a Stand-alone Fax

Appendix B

FUNCTION

Press FUNCTION

on the one-touch

speed dialing

keypad.

FUNCTION

Then press

the > button.

USER SETTINGS

START/COPY

Press

START/COPY

DATE & TIME

06/08/97 15:36

❍ Use the month-day-year format (mm/dd/yy).

❍ Precede single digits with a zero.

Enter today’s

date and the

time using the

numeric buttons.

ABC

DEF

MNO

GHI

JKL

WXY

07/15/97 00:00

PRS

TUV

SYMBOLS

OPER

TONE

Appendix B

Using the MultiPASS C3000 as a Stand-alone Fax B-3

❍ Set the time using the 24-hour clock system.

❍ Example:

07:30 = 7:30 a.m.

17:05 = 5:05 p.m.

ABC

DEF

MNO

GHI

JKL

WXY

07/15/97 08:15

PRS

TUV

SYMBOLS

OPER

TONE

START/COPY

Press START/COPY

twice when the

date and time

are entered.

DATA ENTRY OK

TEL =

ABC

DEF

Enter your fax

number (up to 20

digits) using the

numeric buttons.

GHI

JKL

MNO

TEL = 6665552222

PRS

TUV

WXY

SYMBOLS

OPER

TONE

❍ You can enter a space with the > button to make your

number easier to read.

B-4 Using the MultiPASS C3000 as a Stand-alone Fax

Appendix B

START/COPY

Press START/COPY

when the fax

DATA ENTRY OK

❍ After a few seconds, the LCD display changes to:

UNIT NAME

START/COPY

Then press

START/COPY

❍ Press the button with the letter you want to enter; for

Enter your name

(up to 24

example, press 2 three times to enter a capital C.

characters) using

the numeric

buttons.

CANON FAX BACK

Button

Characters

ABCabc2

DEFdef3

GHIghi4

JKLjk15

MNOmno6

PQRSpqrs7

TUVtuv8

WXYZwxyz9

-.*#!”,;:^’_=/|’?$@%&+()[]{}<>

❍ Correct errors by moving the cursor to the error using

< or > (on the one-touch speed dialing keypad) and

entering the correct character.

Appendix B

Using the MultiPASS C3000 as a Stand-alone Fax B-5

START/COPY

Press START/COPY

when you finish

entering your

name.

DATA ENTRY OK

STOP

Press STOP to

complete the

registration.

The MultiPASS C3000 returns to

standby mode.

B-6 Using the MultiPASS C3000 as a Stand-alone Fax

Appendix B

Glossary

Activity report

Journal of fax transactions, both sent and received.

Address Book

The electronic Address Book provided by the MultiPASS Desktop

Manager that allows you to create a list of people with their phone and

fax numbers.

Automatic dialing

Dialing fax or telephone numbers by using a short cut of pressing one to

three buttons. To use automatic dialing, you must register the numbers

in the MultiPASS Desktop Manager. See also one-touch speed dialing

keypad, coded speed dialing, and group dialing.

Automatic document feeder (ADF)

Refers to the document tray in which you stack the document you want

to fax, copy, or scan.

Automatic redialing

When the receiving fax machine is busy or does not answer, or when an

error occurs while sending, the MultiPASS waits a specified amount of

time and then automatically redials the number. You define the number

of times the unit redials and the length of time between redialing.

Bi-directional parallel interface port

An interface connection that is capable of both sending or receiving. For

example, when you print and when you send a fax from your computer,

data goes from your computer to the MultiPASS; when you scan and

when you receive a fax into your computer, data goes from the

MultiPASS to your computer.

BJ cartridge

The printing mechanism that contains the print head unit and BJ tanks.

BJ tank

The special type of ink container housed by the BJ cartridge. The BC-21

Color BJ Cartridge contains two BJ tanks: one color—BCI-21 Color

(which includes cyan, yellow, magenta) and one black—BCI-21 Black.

Glossary

G-1

bps

Bits per second. Refers to the speed with which a fax machine sends and

receives data.

Broadcasting

Transmitting documents to more than one location.

Bubble Jet printing

An ink-jet type printer that heats the ink to a boiling point in a nozzle to

form a bubble. When the bubble expands, there is no room left in the

nozzle for the ink and the ink is projected onto paper.

CCITT #1 Chart

A test chart, defined by CCITT/ITU-TS, used to measure the

transmission speed as well as the transmitting and receiving memory

capacity of a fax machine.

CCITT/ITU-TS

Formerly known as CCITT, Consultative Committee for International

Telegraph and Telephone. CCITT has been replaced by the International

Telecommunications Union-Telecommunications Sector (ITU-TS), a

committee created to set international standards for

telecommunications.

Centronics

The popular name for the parallel printer port used by most printers

and personal computers.

CNG

Calling Tone. This is a signal sent by fax machines to identify the call as

an incoming document. When the receiving fax detects this signal, it

automatically starts to receive the fax transmission. The majority of fax

machines in use today can send and detect CNG signals.

Coded speed dialing

An automatic dialing method that allows you to dial a fax or telephone

number by pressing the CODED DIAL button and a two-digit code using

the numeric buttons.

cps

Characters per second. A unit of measurement that indicates the

printer’s speed.

G-2

Glossary

dB(A)

Stands for decibel level (a decibel being a unit of measurement for the

intensity of the sound coming from the unit), adjusted for background

noise.

Dialing methods

Ways of pressing one or more buttons to access a number to connect to

an outside party or fax machine. Dialing methods include one-touch

speed dialing, coded speed dialing, group dialing, and manual (regular)

dialing.

Dithering

A method by which color dots are combined on a page to produce a

wide spectrum of colors.

Document

The sheet of paper containing the data that you send to or receive from

a fax.

dpi

Dots per inch. A unit of measurement for indicating a printer’s

resolution.

DRPD

Distinctive Ring Pattern Detection. Allows you to assign up to five

different ring patterns to distinguish voice and fax calls using your

telephone company’s special services.

ECM

Error Correction Mode. The ability of your MultiPASS to reduce system

and line errors when sending or receiving from another fax with ECM

capability. ECM is most effective in areas where the telephone lines are

in poor condition or there is frequent interference on the line.

FAX/TEL switching

The ability of the MultiPASS to automatically detect whether a call is

from a fax or telephone. With this feature, one telephone line can be

shared by both the telephone and the fax.

FINE

The fax setting for documents with very small characters and lines.

Glossary

G-3

Fine mode

One of the printer’s print modes. Use this mode when printing on

transparencies or printing a halftone image that produces grayscale or

intermediate colors.

Font

A complete set of characters of the same size and style; a particular

implementation of a typeface. For example, 12-point, Courier bold.

G3, Group 3 fax machine

Defined by CCITT. Uses encoding schemes to transmit image data while

reducing the amount of data that needs to be transmitted, thus reducing

transmission time. Encoding schemes for G3 fax machines are Modified

Huffman (MH), Modified Read (MR), and Modified Modified Read

(MMR).

Grayscale

Representing color in black and white as a result of different intensities

of color. Different colors and intensities of colors appear as different

shades of gray.

Group dialing

A dialing method that enables you to dial up to 55 registered one-touch

speed dialing or coded speed dialing numbers together as a group. This

means that you can press just one to three buttons to enter numbers

when sending the same document to many destinations.

Halftone

Using this method, the MultiPASS (in printer mode) produces shades of

gray or of colors by mapping dots to be printed. For color printing,

different colored dots of ink are placed closely together to create

illusions of other colors.

IEEE 1284

IEEE 1284 is the new specification standard for computer-to-peripheral

bidirectional parallel interface communications. The new standard was

adopted by IEEE, Institute of Electrical and Electronic Engineers, Inc., in

1993. Some of the benefits it provides are: bidirectional communication

between computers and peripheral devices, a higher speed data transfer

rate, and protection against data loss due to noise interference.

G-4

Glossary

Ink Saver

You can enable or disable economy printing (ink saving feature) when

receiving faxes. By enabling the Ink Saver Mode, ink consumption can

be decreased by as much as fifty percent, resulting in a longer effective

cartridge life. You set Ink Saver Mode in the Advanced: Receive Fax

dialog box.

Intensity

The amount of color. More intense or more saturated colors are more

pure. Less intense or less saturated colors are less vivid.

Interface port

The MultiPASS comes with one IEEE 1284, bidirectional parallel

interface port, located on the back of the unit. You attach the cable that

connects your computer and MultiPASS to this port.

Jack

The telephone receptacles (RJ11 type) on your wall or in your

MultiPASS used to connect the MultiPASS to the telephone line,

telephone, answering machine, or data modem.

Landscape orientation

Refers to printing across the length of the page (as opposed to portrait

orientation printing across the width of the page).

Manual feed

A method of feeding paper into the printer one sheet at a time.

Manual receiving

A method of receiving faxes in which you answer all incoming calls

using a telephone.

Manual redialing

When you use regular dialing, you can redial a number “manually”

simply by pressing REDIAL on the operator panel. The last number

called is the number redialed.

Memory broadcast

Allows you to send a scanned fax to as many as 57 locations at once,

using a combination of one-touch speed dialing, coded speed dialing,

and regular dialing.

Modem

A device that converts (Modulates) digital data for transmission over

telephone lines. At the receiving end, this device converts the modulated

data (DEModulates) to digital format that the computer understands.

Glossary

G-5

MultiPASS Desktop Manager for Windows

Canon’s exclusive software package that allows you to use the

MultiPASS C3000 with your Windows software applications. You must

install the Desktop Manager to use your MultiPASS C3000 as a printer,

scanner, or PC fax.

Noise

A term applied to a variety of problems that impair the operation of

telephone lines used for faxing.

Noise level

See dB(A).

Nonbleed

A special mode in color print quality selection whereby the printer

changes from true black to composite black when directly adjacent to an

area of color.

Numeric buttons

The round numbered buttons on the operation panel marked the same

as a standard telephone keypad. Press them to perform manual dialing,

to enter numbers and letters when you register numbers and names, and

to enter coded speed dialing codes with two or more digits.

One-touch speed dialing keypad

The round buttons numbered 1 to 6 on the operator panel, each of

which may be registered as a fax or telephone number. Once a number is

registered, you press one button to dial the entire number.

Page orientation

Refers to the direction of print on the page. Printing across the width of

a page is called portrait orientation. Printing across the length of a page

is called landscape orientation.

Pause

A timing entry required for registering certain long distance numbers

and for dialing out through some telephone systems or switchboards.

Pressing the REDIAL/PAUSE button enters a pause between digits of a

telephone number.

PC fax

An electronic way to send and receive faxes. A PC fax is sent from or

received directly into a computer. Using the MultiPASS Desktop

Manager you can send and receive PC faxes, and save, sort, and/or print

the PC faxes.

G-6

Glossary

Portrait orientation

Refers to printing across the width of the page (letter style). This is the

opposite of landscape orientation, which is printing across the length of

the page.

Print head

The printing mechanism that contains print nozzles and ejects the ink for

printing.

Print head capping

An automatic protection function that prevents the print head unit and

BJ cartridges from drying out or becoming clogged with dust.

Printable area

The area of a sheet of paper or envelope on which a printer can

reproduce text or graphics (the printable area is smaller than the paper).

Printer driver

Software that sends printing instructions to a printer (in this case, the

MultiPASS C3000). The printer driver keeps track of the attributes of a

printer and the codes the program must send to access those attributes.

Pulse

See Rotary pulse.

RAM

Random Access Memory. Memory that is used for temporary storage of

information such as documents you want to print, scanned and received

documents, and downloaded fonts.

Receiving

Receiving faxes is also defined as RX or reception. This refers to how the

MultiPASS C3000 receives fax documents.

Redialing, automatic

See Automatic redialing.

Redialing, manual

See Manual redialing.

Reduction mode

The MultiPASS C3000’s automatic feature that reduces the received

image to ensure it fits on the page. You can turn this feature on/off with

the Reduce to Fit Paper option in the Receive Fax dialog box of the

MultiPASS Desktop Manager.

Glossary

G-7

Registering

A process by which you place fax or telephone numbers and names in

the MultiPASS’s memory for automatic dialing so that you can save

time dialing frequently called destinations. You register numbers using

the Address Book in the MultiPASS Desktop Manager.

Regular dialing

Pressing the individual numeric buttons to dial a fax or telephone

number.

Remote receiving ID

A two-digit code that enables you to manually activate a fax using a

telephone that is connected to the MultiPASS. (The default code is 25.)

Remote reception

Activating a fax by answering a telephone that is connected to the

MultiPASS, but that is not located near the unit (such as a cordless

phone). You need to dial a remote receiving ID number to start remote

reception.

Resolution

The measurement of a printer’s quality expressed in dots per inch (dpi).

Low resolution causes font characters and graphics to have a jagged

appearance. Higher resolution means smoother curves and angles as

well as a better match to traditional typeface designs. Resolution values

are represented by horizontal data and vertical data, for example,

720 × 360 dpi.

Rotary pulse

A telephone dialing system where a dial is rotated to send pulses to

the telephone switching system. When you pulse dial, you hear clicks.

When you touch-tone dial, the most common dialing system, you

hear tones.

See Receiving.

Sender ID

Information printed at the top of a fax (also called TTI or Transmit

Terminal ID). This data appears only if the sending fax has been

programmed with the information.

Sending

Sending transmission is also defined as TX or transmit. A fax document

that has been scanned by a fax machine and sent over telephone lines, in

the form of electrical pulses, to another fax machine is a sending

transmission. The MultiPASS C3000 also allows you to send a document

directly from your computer (PC faxing).

G-8

Glossary

Sending speed

The rate at which faxes are transmitted through the phone line. See also

bps (bits per seconds).

STANDARD

A document setting for sending normal typewritten or printed

documents containing only text and no drawings, photographs, or

illustrations.

Standby

The mode in which the MultiPASS is on and ready to use. All operations

start from Standby mode when the LCD displays the date and time.

Tone/pulse setting

The ability to set the MultiPASS to match the telephone dialing system

your telephone line uses: touch-tone or rotary pulse.

Transaction number

A unique number assigned to each fax document sent (TX NO.) or

received (RX NO.) by the MultiPASS and used to identify that particular

fax document.

Transmit

See Sending.

TrueType font

The scalable font technology built into Microsoft Windows. It offers you

the same font images both on computer displays and printer outputs.

TTI

Transmit Terminal ID. See Sender ID.

TWAIN

An industry standard that allows you to input image data directly

from a scanner or other input device. Because your MultiPASS supports

TWAIN, you can use the scanning features of the MultiPASS with any

Windows application that also supports TWAIN.

See Sending.

Typeface

The printed design of characters. For instance, Courier, Script, and

Roman typefaces all print characters of different designs.

Glossary

G-9

Typestyle

Refers to how the typeface appears: slanted (italic) or upright.

UHQ (Ultra High Quality)

An exclusive Canon digital image processing system that incorporates 64

shades of gray along with a special edge enhancement feature which

ensures that text and photos are transmitted with ultimate clarity.

G-10

Glossary

Index

180 x 180 dpi: 2-11

360 x 360 dpi: 2-11

486 processor: A-8

720 x 360 dpi: 2-11

Auto start send: 8-6

Automatic

dialing: 4-4–5

report: 8-5

retries option: 8-4

settings: 2-15

Automatic Document Feeder (ADF): 1-4,

1-10, 4-2, 6-1, A-5–6

paper jams: 10-3–4

Automatically feeding paper: 2-20–23

Active job: 7-4, 7-6

Adding

entries, Address book: 3-12–14

pages, to document: 1-12

Address Book

adding entries: 3-12–14

entries: 3-10–14

exporting: 3-17–18

importing: 3-15–16

setting up: 3-9–18

sorting: 3-11

Back Print Film BF-102: 2-3, 2-19–20,

2-29, A-2

uncurling: 2-30–31

BC-20 Black BJ Cartridge: 2-16, 2-19–20,

6-1, 9-5, 9-7, 9-9–10, A-2, A-4

BC-21 Color BJ Cartridge: 2-16, 2-19–20,

9-5, 9-7–10, 9-14–16, A-2, A-4

BC-22 Photo BJ Cartridge: 2-11, 2-31,

6-1, 9-7, 9-9, A-4

Advanced Receive Fax options: 8-8–10

Advanced Send Fax options: 8-5–6

ALARM light: 1-6–7

Annotation panel: 7-13–14

Annotations: 7-11–27

adding: 7-18–22

BC-29F Neon BJ Cartridge: 9-7, 9-9

BCI-21 Black BJ Tank: 9-9

BCI-21 Color BJ Tank: 9-9

Bi-directional cable: 10-21, A-3, A-8

BJ cartridge(s): 9-19

copying and pasting: 7-23–24

hiding: 7-22

including: 4-18

moving: 7-23

contents: A-4

removing: 7-25

guidelines: 9-7–9

resizing: 7-23

print head: 9-6

revising: 7-22–23

replacing: 9-9–13

showing: 7-22

storing: 9-17–18

Answer Machine Mode: 5-4–5

options: 8-7, 8-10

BJ tank(s): A-4

replacing: 9-14–16

yield: A-4

Applicable line: A-5

Arrow buttons: 1-6–7

Assorted Paper Starter Kit (SK-101): 2-3

Attention needed status: 8-17

Bubble Jet Paper LC-301: 2-3, 2-19, A-2

Bulletin Board Service (BBS): 1-2

Index

I-1

Contrast, setting: 4-14

Copier, specifications: A-6

Copies: 6-3

Calls, responding: 5-9–10

Cancel sending: 4-9

Canon

Copy

resolution: A-6

speed: A-6

Copying

Authorized Service Facility (ASF):

10-1

Bulletin Board Service (BBS): 1-2

Canada: 1-2

Customer Care Center: 1-2–3

e-mail: 1-2

Fax Retrieval System: 1-2

help: 1-2

documents: 1-9, 6-1–3

problems: 10-20

receiving: 5-6

Cover page: See Fax cover page

Cover Page Designer

opening: 4-21

using: 4-22–23

Custom print settings: 2-10

Customer Care Center: 1-2–3, 10-1

Specialty Papers: 2-2–3, 2-19,

2-29–35

Web site: 1-2

CARTRIDGE button: 1-6–7, 2-17–18,

9-10–11, 9-13–14, 9-16

Cartridge holder: 1-5

CCITT #1 chart: A-5

CD ROM: A-8

Centronics interface: A-8

CF-102 Transparencies: 2-3, 2-19, 2-29,

A-2

Data compression system: A-5

DATE & TIME option: B-1

Date format: 8-3

Default settings: 8-5, 8-8

Delete fax, after sending: 4-18

Desktop Manager: See MultiPASS

Desktop Manager

Destinations, faxing: 4-10

Details tab, printer driver: 2-8

Diagnostics, MultiPASS: 8-22–23

Dialing

Cleaning, MultiPASS C3000: 9-3–4

CLEANING option: B-1

Cleaning sheet: 2-32–33

CODED DIAL button: 1-6–7, 4-4

Color Bubble Jet printer, specifications:

A-1–3

automatic: 4-4–5

Color

regular: 4-2–3

mode, printer driver: 2-11

versus printing speed: 2-13–15

Color model, printer driver: 2-9, 2-13–14

Color printing

Diffusion halftones: 2-14

Dimensions, unit: A-9

Disconnecting, MultiPASS C3000: 8-22

Display

high quality: 2-13

quick: 2-13

COM10 envelopes: 2-26

Command bar: 3-3, 3-5

Command buttons: 3-10

Compatibility: A-5

scanning: A-7

Components: 1-4–6

Concealing, region: 7-19

language: 8-3

size, adjusting: 7-16

Distinctive Ring Pattern (DRP) service:

5-4, 5-8–10

Distinctive Ring Pattern Detection

(DRPD) feature: 5-8–10

switch options: 8-10

DL envelopes: 2-26

I-2

Index

Document(s)

printing: 2-26–28

Environmental conditions: A-9

Error correction (ECM): 8-6, 8-9

Error

adding annotations: 7-18–22

adding pages: 1-12

annotating: 7-11–27

deleting: 7-8, 8-3

display area: 7-13–14

exporting: 7-10, 7-25

highlighting: 7-21

image, reviewing information: 7-17

importing: 7-9

moving: 7-7

MultiPASS Desktop Manager: 7-

messages: 10-8–10

status: 7-5

warning status: 8-17

European DL envelopes: 2-26

Export Tiff: 7-10

Exporting

Address Book: 3-17–18

document: 7-10, 7-25

Extension phone: 5-2

1–27

orientation: 7-15

paging through: 7-17

preparing: 1-9–12

printing: 2-5, 7-26

printing, MultiPASS Desktop

Manager: 7-2–3

Fabric Sheet FS-101: 2-3, 2-19, 2-29,

2-34–35, A-2

drying: 2-35

receiving: 5-1–5

printing: 2-34–35

Facsimile, specifications: A-5

Failed status: 7-5

Fax cover page

renaming: 7-8

saving: 7-24

sending: 4-2–9

sizes, scanning: A-7

sorting: 3-9

attaching: 4-17

background: 4-20–21, 4-23

creating: 4-20, 4-23

deleting: 4-28

transmitting: 4-10–12

view, adjusting: 7-15

viewing: 3-8–9

designing: 4-19–30

editing: 4-27–28

Document support: 1-4

Document Viewer: 7-12

default options: 7-27

window: 7-13–15

previewing: 4-17

printing: 4-28–30

Fax header: 8-4, 8-6

Fax Log

dpi: 2-11

Draft mode: 2-11, 2-15

Drawing graphic, creating: 7-21–22

Drawn graphic: 7-11

Driver settings: 2-11

comment: 4-18

displaying: 3-21

printing: 3-22

using: 3-21–22

Fax Memo: 4-18–19

Fax Only Mode: 5-2

Fax resolution: A-5

Fax Retrieval System, Canon: 1-2

Fax Sender, identifying: 4-18

Fax sending

Effective scanning width: A-7

E-mail

attaching document: 7-10

support: 1-2

cancelling: 4-9

Entering information: B-2–6

Envelopes: 2-19, A-2

messages: 4-9

resending: 4-7

Index

I-3

Fax/Tel Mode: 5-2, A-10

Fax/Telephone switching options: 8-9

Faxes

Halftones, diffusion: 2-14

Hard disk space: A-8

Hardware, cannot initialize: 10-21–22

Help

quality: 4-12–14

receiving: 5-1–10

sending: 4-1–30

Faxing

Canon: 1-2

documents: 1-9

Windows 95: 2-7

problems: 10-17–19

Feeding paper

High Gloss Film HG-101: 2-3, 2-19, A-2

High mode, print quality: 2-11

High quality color printing: 2-13

High Resolution Paper HR-101: 2-2,

2-11, 2-19, 2-31–33, 9-7, A-2

Highlight: 7-11

automatically: 2-20–23

manually: 2-24–25

FILE PRINT option: 5-8, B-1

Fine

mode: 2-9, 2-11

Highlighting, document: 7-21

Home position: 9-16, 9-19

resolution: 4-13–14

Folder(s)

creating: 7-7

deleting: 7-8

list: 3-3–4

IBM PC computer: A-8

Idle message: 8-16

IEEE 1284-compliant: 10-21, A-3, A-8

Image

MultiPASS Desktop Manager: 3-6

renaming: 7-8

Function buttons: 1-6–7

FUNCTION button: 1-6–7, 9-6, 10-21, B-3

color matching: 2-9

contrast: 8-6

display, adjusting: 7-16

Import Tiff: 7-9

Importing

General specifications: A-9-10

General tab, printer driver: 2-8

Glossary: G-1–10

Glossy Photo Paper GP-201: 2-2, 2-11,

2-19, 2-29, A-2

Graphics settings: 2-11

Graphics tab, printer driver: 2-9, 2-11

Greeting Cards GC-101: 2-2, 2-19, A-2

Group

address: 3-13–14

dialing: 4-5–6

entries, Address Book: 3-11

Guide rail: 2-16

Guidelines, MultiPASS C3000: 9-2

Address Book: 3-15–16

document: 7-9

In Box: 5-7

folder: 3-6

Individual entries, Address Book: 3-11

Information messages: 10-6–7

Ink Cartridge Storage Box: 9-11, 9-17–18

Ink color: A-4

Ink saver mode: 8-9

Installing, printer driver: 2-4

InstantExchange warranty program: 1-3

Interface specifications: A-3, A-8–9

I-4

Index

Modem

speed: A-5

type: A-5

Jams, paper: 10-3–5

Job status: 7-4–5

Monochrome mode, printer driver: 2-11,

2-15

Monochrome scanner, specifications: A-

MultiPASS

Layout area: 4-22–23

LCD

diagnostics, using: 8-22–23

hardware, cannot initialize:

10-21–22

display: 1-6, A-5

menu system: B-1

messages: 10-6–10

Limit mark: 2-23

Limited warranty: 1-3, 9-9, 10-1

Line feed speed: A-1

Line jack: 1-5

Listen time: 8-9

LOAD PAPER message: 1-8

Printer Driver: 2-24

MultiPASS Background

adding to StartUp: 8-21

closing: 8-17–21

removing from StartUp: 8-19–20

restarting: 8-20

MultiPASS Desktop Manager

closing: 3-5

documents: 7-1–27

folders, using: 3-6–8

making phone call: 8-12–13

receiving faxes: 5-6–8

scanning: 6-4–7

screen: 7-1

selecting documents: 7-2

setup: 8-1–24

setup options: 8-2–11

specifications: A-8

starting: 3-2–3

system requirements: A-8

uninstalling: 8-23–24

using: 3-1–22

documents: 1-10–11

paper: 1-8–9, 2-20–25

Lock lever: 9-11

Magnetic fields: 9-2

Maintaining, MultiPASS C3000: 9-1–19

Making phone call, MultiPASS Desktop

Manager: 8-12–13

Managing documents, MultiPASS

Desktop Manager: 7-2–10

Manual feed

mode: 2-24

slot: 1-5, 2-25

utilities: 8-1–24

window: 3-3–5

Manual Mode: 5-3

Manual sending: 4-7

Manually feeding paper: 2-24–25

Media type: 2-13–15

Multiple copies: 6-3, A-6

Multitasking: 5-6

My Folder: 3-7–8

Memory Clear Report: 10-23

MEMORY FULL message: 6-3

Memory: 2-15, A-8

printing document: 5-5

Memory sending: 4-2

Menu bar: 3-3–4, 4-22, 7-13

Messages, LCD: 10-6–10

No answer, telephone: 8-10

NOZZLE CHECK option: B-1

Nozzle check pattern: 9-5

Number buttons: 1-6-7, 4-2, B-5

Index

I-5

Parallel

cable connector: 1-5

interface: A-3, A-8

port: 10-21

Off hook alarm: 8-6

On error option: 8-6

Pause duration: 8-5

On hold status: 7-5–6

One-touch speed dialing: 4-4

buttons: 1-6–7

PC faxes

sending: 4-15–18

specifications: A-8

keypad: 5-8

Phone call, MultiPASS Desktop

Manager:

On-line help, Windows 95: 2-7

Opening, Cover Page Designer: 4-21

Operator panel: 1-4, 2-17

using: 1-6–7

8-12–13

Phone line option: 8-4

Photo resolution: 4-13–14

Photo-realistic color printing: 2-11, 9-7

Plain paper: 2-2, 2-19

Platen: 2-23, 9-4

Out Box folder: 3-6, 3-9, 7-3–6

Outgoing message: 5-5

Output tray: 1-4

Output tray extension: 1-4

Power

consumption: A-9

cord connector: 1-5

failure: 10-23

source: A-9

Packing materials: 9-19

Page orientation: 2-9

Page panel: 7-13, 7-15

Paper

Preferences, setting up: 8-3–4

PRINTER RESET button: 1-6–7

Preparing documents: 1-9–12

Primary colors: 2-15

Print head: 9-3, 9-8, A-4

cleaning: 9-6

guidelines: 2-4

handling: 2-2–4, A-1

jams: 10-3–5

loading: 1-8–9, 2-20–25

size: 2-9, A-1

size option: 8-7

weight: A-1

life: A-4

Print Manager, Windows 3.1: 2-14, 8-3

Print media, printer settings: 2-19

Print model, printer driver: 2-9, 2-13–14

Print quality: 2-9, 2-11, 2-13–14

Print speed: A-1

Paper feed

limit: 2-19

method: 2-9, 2-19

Paper guide(s): 1-4, 1-8, 2-21

Paper output guides: 1-4, 2-31–32

Paper output tray, capacity: 2-22

Paper rest: 1-4, 1-8

Paper support: 2-20

Paper tab, printer driver: 2-9

Paper thickness lever: 1-5, 2-19–20, 2-24,

2-26, 2-34

improving: 2-14–15

Print spooler: 8-3

Printable area: A-3

Printer cover: 1-4–5, 2-17

Printer driver: 2-35

installing: 2-4

Windows 95: 2-7

Printer port, defining: 2-8

Printer Properties dialog box: 2-6

PRINTER RESET button: 1-6–7, 10-21

Printer settings, print media: 2-19

Printer setup, Windows: 2-6–12

setting: 2-16–18

Paper types: 2-9

recommended: A-2

selecting: 2-2–3

I-6

Index

Printing: 2-1–35

Receiving telephone calls: 5-2

Recommended graphics settings: 2-11

REDIAL/PAUSE button: 1-6

Redialing: 4-6–7

document: 2-5, 7-26

document, from memory: 5-5

documents, MultiPASS Desktop

Manager: 7-2–3

envelopes: 2-26–28

methods: A-1

nozzle check: 9-5

problems: 10-10–16

receiving: 5-6

resolution: A-1

speed, versus color: 2-13–15

status: 8-17

cancelling: 4-7

Reduction

mode: 6-2

option: 8-7

sizes: A-6

Region, concealing: 7-19

Registering, receiving: 5-6

Registration card: 1-3

Regular dialing: 4-2–3

Remote option: 8-10

Replacing

test page: 2-8

width: A-1

Printing options, specifying: 2-10

Windows 3.1: 2-7

Problems: 10-1

BJ cartridge: 9-9–13

BJ tank: 9-14–16

Reports

Processor: 2-15

automatic: 8-5

Program Manager: 3-3

Properties dialog box: 2-6

receive: 8-8

Resend option: 8-6

Resending, fax: 4-7

Resolution: 6-2, A-5-6

printing: A-1

setting: 4-12-14

Quality, faxes: 4-12–14

Queued job: 7-4

Quick color printing: 2-13

RESOLUTION button: 1-6–7, 4-13–14

Responding to calls: 5-9–10

RESUME button: 1-6–7

Retry status: 7-5

Ribbon cable: 2-16, 9-3

Ring

RAM: 2-15, A-8

patterns: 5-9

time: 8-9

tone: 8-9

REC’D IN MEMORY message: 5-5

Receive conditions: 8-8

Receive fax options: 8-7–10

advanced: 8-8–10

Round shaft: 2-16

Routine maintenance: 9-3

Receive Mode: 5-1–5, 5-10, 8-7

RECEIVE MODE button: 1-6

Receiving faxes: 5-1–10

computer off: 5-7–8

SB-21 Ink Cartridge Storage Box: 9-11,

9-17–18

Scan folder: 3-7

Scanned image size: A-8

Scanner, specifications: A-6

documents: 5-1–5

Fax/Tel mode: A-10

MultiPASS Desktop Manager: 5-6–8

telephone: 5-3–4

Receiving fax status: 8-17

Index

I-7

Scanning: 6-4–7

Speed, scanning: A-7

Speed dial

documents: 1-9

image processing: A-6

message: 8-16

assignments, setting up: 3-18–21,

8-11

method: A-6

group: 3-20–21

MultiPASS Desktop Manager: 6-4–7

options, advanced: 6-7

resolution: A-6

speed: A-7

width: A-7

individual: 3-19

Speed dial tab, MultiPASS Desktop

Manager: 8-11

Speed option

receiving: 8-9

sending: 8-5

Windows application: 6-6–7

Scheduled job: 7-4, 7-6

Screen matched color: 2-14

Send Fax dialog box: 4-16

Send Fax options: 8-4–6

advanced: 8-5–6

Spilled ink: 9-8

Spool settings: 2-8

Stamp: 7-11

inserting: 7-20

Stand-alone fax: B-1-6

Standard mode, print quality: 2-11

Standard resolution: 4-13–14

START/COPY button: 1-6-7, 4-3, 5-3

Starter Kit (SK-101): 2-3

Status

defining: 4-17–18

Sending

document: 4-2–9

faxes: 4-1–30

multiple locations: 4-10–12

PC faxes: 4-15–18

status: 8-17

bar: 7-13, 7-15

line: 3-3, 3-5, 3-10

messages, Status Monitor: 8-16–17

Status Monitor: 3-2

messages: 8-16–17

minimized: 8-15

Sending document support: 1-4

Sent Fax folder: 3-7

Sequential broadcasting: 4-10–12

Serial number: 10-2

Servicing, unit: 1-3

Setting tab, printer driver: 2-10

Setting up

using: 8-14–17

window: 8-16

Sticky-note: 7-11

Address Book: 3-9–18

speed dial assignments: 3-18–21,

8-11

adding: 7-18

STOP button: 1-6–7

Stopped job: 7-5–6

Storing, BJ cartridges: 9-17–18

Support: 10-1

Setup, MultiPASS Desktop Manager:

8-1–24

options: 8-2–11

options: 1-2

Setup Analyzer, using: 2-10, 2-12

Sheet feeder: 1-4, 1-8–9, 2-20–21

capacity: A-1

Swap file, Windows 3.1: 2-14

System requirements, MultiPASS

Desktop Manager: A-8

System-defined folders: 3-6

paper jams: 10-5

Silent Receive option: 5-9, 8-7

Space requirements: A-9–10

Specialty papers: 2-2–3, 2-29–35

guidelines: 2-29–30

Specifications: A-1–10

general: A-9–10

Technical notes: 10-21–22

Technical support: 1-2, 10-1

I-8

Index

TEL LINE TYPE option: B-1

Telephone

calls: 5-2

Variable fields

option: 8-3

problems: 10-20

receiving fax: 5-3–4

adjusting: 4-24–27

inserting: 4-24–25

Variables bin: 4-22–23

Viewing documents: 3-8–9

Volume option: 8-4

Telephone/answering machine jack: 1-5

TIFF file format: 7-9

Toolbar: 3-3–4, 4-22, 7-13–14

Transmission speed: A-5

Transmission/reception memory: A-5

Transmitting, document: 4-10–12

Transparencies: 2-3, 2-19–20, 2-29, A-2

Transporting, MultiPASS C3000: 9-19

Trash folder: 3-7

Warranty: 1-3, 9-9, 10-1

Water resistant paper: 2-3, 2-19, A-2

Web site, Canon: 1-2

Weight, unit: A-9

White out: 7-19, 7-11

Windows

emptying: 7-9

Troubleshooting: 10-1–23

T-Shirt Transfers TR-101: 2-2, 2-19, A-2

TWAIN compliant: A-7

printer setup: 2-6–12

spooler: 8-3

tabs, using: 2-8–12

Windows 3.1: 3-3, A-8

Print Manager: 2-14

printing options: 2-7

swap file: 2-14

Windows 95: 2-6, 3-2, A-8

on-line help: 2-7

Windows application

scanning: 6-6–7

sending faxes: 4-15–18

Windows Printing System users: 10-21

Work area: 3-3–4

U.S. Commercial number 10 envelopes:

2-26

Ultra High Quality (UHQ) image

enhancement: A-6

Uncurling, back print film: 2-30–31

Uninstalling, MultiPASS Desktop

Manager: 8-23–24

UNIT NAME option: B-1

UNIT TELEPHONE # option: B-1

User information, entering: B-2–6

User-defined folders: 3-7–8

Utilities, MultiPASS Desktop Manager:

8-1–24

Index

I-9

Brada Appliances MPN1 10CR User Manual
Braun 9 Jul User Manual
Carrier T 298 User Manual
Coleman 6151 707 User Manual
Cornelius A8661 User Manual
Crane Merchandising Systems 327 User Manual
Fujitsu Air Conditioner AWU24CXQ User Manual
Honda Automobiles Cargo Net AAM 39649 User Manual
Honeywell ENVIRAZONE PANEL W8835 User Manual
HP Hewlett Packard Color LaserJet CM8050 MFP User Manual