®
Model No. IMSW20701
IMSG20701
IMSB20701
USER’S MANUAL
Serial No.
The serial number can be found in the
location shown below. Write the serial
number in the space above.
Serial Number Decal
(on the frame behind the access cover)
QUESTIONS?
PLEASE CALL DIRECT TO OUR
TOLL-FREE CUSTOMER HOT
LINE. The trained technicians
on our customer hot line will
provide immediate assistance,
free of charge to you.
CUSTOMER HOT LINE:
1-877-897-7493
Mon.–Fri., 6 a.m.–6 p.m. MST
CAUTION
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IMPORTANT SAFETY INSTRUCTIONS
WARNING:
TO REDUCE THE RISK OF DROWNING, ELECTRIC SHOCK, OR SERIOUS
INJURY, READ THE FOLLOWING IMPORTANT PRECAUTIONS BEFORE USING THE RENEW 207.
READ AND FOLLOW ALL INSTRUCTIONS
1. It is the responsibility of the owner to ensure
that all users of the RENEW 207 are adequately
informed of all precautions.
9. Do not bring any object into the RENEW 207
that could damage the spa shell.
10. Never insert any object into any opening.
2. Use the RENEW 207 only as described in this
manual.
11. Do not use breakable containers near or in
the RENEW 207.
3. The RENEW 207 is intended for home use
only. Do not use the spa in a commercial,
rental, or institutional setting.
12. Do not sit on the spa cover or place objects
on it; it is not designed to support weight.
4. Use the RENEW 207 only on a level surface.
Do not use the spa on carpet or other materi-
als that could be damaged by moisture. Do
not use the spa on rough or sharp surfaces
such as gravel or wood chips.
13. Remove any water or debris that may collect
on the spa cover.
14. Keep children and pets away from the
RENEW 207 when it is not in use.
5. The RENEW 207 will weigh approximately
1,500 pounds when it is filled with water. Be
sure that the location you select for the spa
will support this weight, plus the weight of
the occupants.
15. Keep all chemicals away from children and
pets.
16. The pH and chemical balance of the water
must be maintained as explained in this man-
ual (see pages 11 and 14). Failure to do so
may cause injury to users or damage to the
spa, and will void the warranty.
6. Inspect and tighten all parts regularly; replace
any worn or missing parts immediately.
7. DANGER—Risk of injury: Do not remove or
alter the covers on the suction fittings. Never
operate the RENEW 207 if the suction guard
is missing or broken. If you need to replace a
suction fitting, use only manufacturer-recom-
mended parts. Keep hair and body away from
the suction guard. Do not allow long hair to
float freely in the water; long hair should be
restrained with a bathing cap.
17. Individuals with infections and open sores or
wounds should not use the RENEW 207.
Bacteria thrive in warm and hot water. Always
keep the spa disinfected and maintain the
proper chemical balance.
18. Always shower before and after using the
RENEW 207. This will remove any deodorant,
perspiration, or body oils that could contami-
nate the water. Showering after will remove
any residual chemicals and any bacteria that
may have been in the spa.
8. IMPORTANT: Do not allow the RENEW 207 to
be exposed to direct sunlight when it is
empty. The surface of the spa shell can reach
temperatures as high as 150° F in a matter of
minutes if exposed to the sun while it is
empty. These high temperatures can cause
significant damage, such as blistering of the
shell surface and warping of the spa shell.
Any damage caused by sun exposure is not
covered under warranty.
19. DANGER—When connecting the power cord
(see PLUGGING IN THE RENEW 207 on page
10), plug the power cord directly into a
grounded circuit capable of carrying 15 or
more amps. No other appliance should be on
the same circuit. Replace the power cord
immediately if damaged.
3
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20. Do not use an extension cord with the
RENEW 207; this could damage the motor
and will void the warranty.
28. DANGER—To reduce the risk of drowning:
• Never use the RENEW 207 alone;
• Children should not use the spa unless they
are supervised by an adult;
21. DANGER—If you will be using the RENEW
207 outside, do not bury the power cord.
Keep the power cord away from lawn mow-
ers, hedge trimmers, and other similar equip-
ment.
• Keep pets away from the spa at all times;
• Always replace and lock the spa cover
when the spa is not in use.
29. WARNING—To reduce the risk of injury: The
water temperature should never exceed 104°
F (40°C). Temperatures between 100° F (38°C)
and 104° F (40°C) are considered to be safe
for healthy adults. However, if you plan to
remain in the RENEW 207 for more than 10 to
15 minutes, a lower temperature is recom-
mended. Lower temperatures are also recom-
mended for children. Children should not be
allowed to swim under the surface in the spa.
22. WARNING—The power cord is equipped with
a Ground Fault Circuit Interrupter (GFCI),
located at the end of the power cord. The
GFCI must be tested before each use. To test
the GFCI, press the “test” button while the
RENEW 207 is running. The spa should shut
off. Press the “reset” button. The spa should
resume normal operation. If the spa contin-
ues to run after the “test” button is pressed,
the GFCI is damaged. Do not use the spa
until the GFCI has been repaired or replaced
by a qualified electrician.
30. WARNING—To reduce the risk of injury:
Always use an accurate thermometer to
determine the water temperature before using
the RENEW 207.
23. Keep all electrical appliances such as radios,
telephones, televisions, and lights at least
five feet (1.52 meters) away from the water.
31. WARNING—To reduce the risk of injury:
Pregnant women should consult with their
physician before using the RENEW 207.
Pregnant women should not use the spa if
the water temperature is above 100° F (38° C);
the unborn child could be seriously harmed.
This is especially important during the first
90 days of the pregnancy.
24. A wire connector is provided on the electron-
ics of the RENEW 207 to connect a minimum
No. 8 AWG (804 mm2) solid copper conductor
between the spa and any metal equipment,
electrical enclosure made of metal, metal
water pipes, or conduit within five feet
(1.52m) of the spa.
32. DANGER—To reduce the risk of drowning:
Prolonged immersion in the RENEW 207 may
cause hyperthermia, a dangerous condition
which occurs when the internal body temper-
ature rises several degrees above the normal
body temperature of 98.6° F. The symptoms
of hyperthermia are nausea, dizziness,
drowsiness, and fainting. Effects include: a
lack of awareness, inability to perceive heat
or danger, and a greater risk of drowning due
to a loss of consciousness. Special note:
Individuals suffering from hyperthermia may
be unable to realize that they must exit the
spa, and they also may be physically unable
to do so.
25. DANGER—Risk of electric shock: Do not set
up the RENEW 207 within five feet of any
metal objects or surfaces. As an alternative,
you may use the spa within five feet of metal
objects if each metal object is permanently
connected to the wire connector on the pump
motor of the spa by a minimum No. 8 AWG
(804 mm2) solid copper conductor (see
instruction 24).
26. Do not operate the pump motor when the
RENEW 207 is empty. The pump motor may
be damaged if it is operated without water
circulating.
33. WARNING—To reduce the risk of drowning:
Do not use the RENEW 207 if you are under
the influence of alcohol or drugs. Heat from
the water, in conjunction with alcohol or
drugs can cause unconsciousness.
27. DANGER—Risk of drowning: Exercise
extreme caution to prevent unauthorized and
unsupervised use of the RENEW 207 by chil-
dren. Children must always be supervised.
4
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34. WARNING—To reduce the risk of injury or
drowning: Consult your physician about pos-
sible side-effects of any medications you
may be taking before using the RENEW 207.
Heat from the water, in conjunction with some
medications, may cause drowsiness and
increase the risk of drowning. Others can
effect blood pressure, heart rate, and circula-
tion.
of 35 or persons with pre-existing health
problems, such as obesity, heart disease,
high or low blood pressure, circulatory prob-
lems, or diabetes to consult their physician
before using the RENEW 207.
38. WARNING—The spa jets produce a stream of
water with relatively high pressure. Prolonged
exposure of a localized area of the body may
cause bruises to the skin.
35. Do not use the RENEW 207 immediately after
strenuous exercise.
39. The included warning sign must be posted
where all users of the IMAGE 207 can see
and read it (see POSTING THE WARNING
SIGN on page 10).
36. If you feel pain or dizziness at any time while
using the RENEW 207, discontinue use and
contact a physician.
40. WARNING DECAL PLACEMENT: Locate the
decals shown below and familiarize yourself
with the warnings on the decals.
37. WARNING—To reduce the risk of injury: It is
especially important for persons over the age
WARNING:
Read all instructions before using the RENEW 207. ICON assumes no respon-
sibility for personal injury or property damage sustained by or through the use of this product.
SAVE THESE INSTRUCTIONS
5
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BEFORE YOU BEGIN
Congratulations for selecting the new IMAGE®
RENEW 207 massage spa. The RENEW 207 offers
the features and quality of a traditional hot tub at an
For your benefit, read this manual carefully before
using the RENEW 207. If you have additional ques-
tions, please call our Customer Service Department
affordable price, providing the benefits of hydrotherapy toll-free at 1-877-897-7493, Monday through Friday,
in the comfort and privacy of your home.
6 a.m. until 6 p.m. Mountain Time (excluding holidays).
To help us assist you, please mention the product
model number and serial number when calling. The
model number and serial number can be found on a
Hydrotherapy is a proven method for soothing tired
muscles after exercise or for relieving the stress of a
busy life. The warm environment stimulates blood flow, decal attached to the frame inside the spa (see the
which is essential to the healing process, and the
powerful massage action eases tension and stress
throughout the body. The RENEW 207 gives you the
specialized treatment you need to feel your best.
front cover of this manual).
Before reading further, please familiarize yourself with
the parts that are labeled in the drawing below.
Spa Cover
Cover Latch
Filter
Console
Access Cover
Spa Shell
Ground Fault
Circuit
Interrupter
(GFCI)
Locking Buckle
Wood Panels
Power Cord
6
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CHOOSING A LOCATION FOR THE RENEW 207
There are many factors to consider when choosing a location to set up the RENEW 207. These factors vary
depending on whether you plan to use the spa inside or outside. We have listed several factors you may wish to
consider as you decide where you want to set up the spa.
If you set up the RENEW 207 inside:
If you set up the RENEW 207 outside:
1. The RENEW 207 will increase the level of humidi-
ty in your home. The location you choose should
be well ventilated. You may need to install a venti-
lation fan or use a dehumidifier.
1. Check your local building codes concerning the
use of outdoor spas.
2. The location must be close to an electrical outlet.
Do not use an extension cord with the RENEW
207.
2. The location must be close to an electrical outlet.
Do not use an extension cord with the RENEW
207.
3. The RENEW 207 should be close to a source of
water.
3. The RENEW 207 should be close to a source of
water.
4. We recommend that you place the RENEW 207
on a water- and stain-resistant, non-slip surface.
Do not use the spa on rough or sharp surfaces
such as gravel or wood chips.
4. Do not use the RENEW 207 on carpet or other
material that may be damaged by moisture. We
recommend that you place the spa on a water-
and stain-resistant, non-slip surface with a floor
drain for any water that may splash from the spa.
5. Be sure that the location you choose is stable. It
must be able to support the weight of the RENEW
207 when it is filled with water, plus the weight of
the occupants. The spa weighs approximately
1,500 pounds when filled with water.
5. Be sure that the location you choose is stable. It
must be able to support the weight of the RENEW
207 when it is filled with water, plus the weight of
the occupants. The spa weighs approximately
1,500 pounds when filled with water.
6. Consider environmental factors such as rain, wind,
shade, sunlight, and so forth.
6. Do not use the RENEW 207 above a finished liv-
ing area, due to the risk of water damage.
7. You should be able to monitor the use of the
RENEW 207 from your home to prevent unautho-
rized use by children. You may want to enclose
the spa with a fence and self-latching gate to pre-
vent unauthorized use.
7. Be sure that there is room around the RENEW
207 to permit servicing of the unit. The dimensions
of the spa are: 3’ 7” W x 7’ 6” L x 2’ 5” H. You
should allow for this size when choosing the loca-
tion.
8. Be sure that there is room around the RENEW
207 to permit servicing of the spa. The dimensions
of the spa are: 3’ 7” W x 7’ 6” L x 2’ 5” H. You
should allow for this size when choosing the loca-
tion.
8. The RENEW 207 is not designed for in-floor
installation. However, it is compatible with a deck
system that is built flush with the top of the spa,
provided you leave access to the motor for ser-
vice.
9. The RENEW 207 is not designed for in-ground
installation. However, it is compatible with a deck
system that is built flush with the top of the spa,
provided you leave access to the motor for ser-
vice.
9. Be sure to note any other considerations, such as
aesthetics or privacy concerns, that may affect the
safety or enjoyment of using the RENEW 207.
10. Be sure to note any other considerations, such as
aesthetics or privacy concerns, that may affect the
safety or enjoyment of using the RENEW 207.
7
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SETUP AND ASSEMBLY
Before beginning assembly, carefully read the
following information and instructions:
• Read each assembly step before you begin.
• During assembly, make sure that all parts are
turned as shown in the drawings.
• Place all parts of the spa in a cleared area and
remove the packing materials from the spa shell;
do not dispose of the packing materials until
assembly is completed.
TOOLS REQUIRED (not included):
• One Phillips screwdriver
• Assembly requires two people.
1. Before beginning assembly, make sure that you
have read and understand the information in the
box above and on the previous page.
1
Console
15
Remove the four screws from the access cover on
the console side of the spa. Remove the access
cover by sliding it down and then pulling the bottom
of it away from the spa. Be careful not to damage
the Spa Shell (15).
Screws
Remove the Power Cord with the GFCI (9) from
inside the spa.
Screws
Access
Cover
9
2. Close the valve knob on the drain hose. Tighten the
two pump fittings.
2
Refer to step 1 above. Re-attach the access cover
with the for screws.
Pump
Fittings
11
Drain Hose
Valve Knob
3. Remove the warning decals (not shown) from the
Spa Shell (15). Using a damp cloth, wipe the Spa
Shell clean. Before filling the spa, make sure that
it is in the desired position and that there is
room to easily service the spa. Once the spa is
filled, it will have to be drained before it can be
moved.
3
Fill to here
15
Using a garden hose or other clean water source,
begin filling the spa. Do not use soft water. The
spa may be filled with cold water; however, if warm
or hot water is used, the spa will be ready for use
sooner. Fill the spa until the water is at the level
shown at the right. Do not overfill the spa.
8
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4. Attach the nozzle of the included air pump to the
valve on the Insulating Liner (4). Fill the Insulating
Liner with air. Be careful not to overfill the
Insulating Liner.
4
4
Cutout
Lay the Spa Cover (11) on the floor as shown. Set
the Insulating Liner (4) inside the Spa Cover.
Insert one of the four straps on the inside of the Spa
Cover (11) through one of the loops on the Insulating
Liner (4). Attach the latch on the strap to the buckle
on the other end of the strap. Attach the other three
straps on the inside of the Spa Cover to the
Insulating Liner in the same way.
Loops
Loops
Straps
Place the Spa Cover (11) over the spa, making sure
that the cutout in the Insulating Liner (4) is aligned
with the Console (not shown).
11
5. Place the Spa Cover (13) over the spa. Make sure
5
that the Spa Cover is centered.
Strap
Snap a Buckle (2) onto each of the eight latches on
the Spa Cover (13).
Latch
1
Pull down one of the straps on the Spa Cover (13)
and hold the Buckle (2) against the side of the spa.
(Note: To position the Buckle correctly, have a sec-
ond person hold the strap on the opposite side of the
Spa Cover tight.) The Spa Cover must be tight. Do
not place the Buckle over the grooves between
the wood panels. Refer to the inset drawing.
Remove the latch from the Buckle (2). Attach the
Buckle to the wood panel with two Buckle Screws
(1).
2
13
Attach the other seven Buckles (2) to the wood pan-
els in the same way.
Remove the Spa Cover (13) from the spa.
2
Before using the spa, carefully read USING THE
RENEW 207 beginning on page 10.
6. Before using the spa, follow the instructions on page 10 to post the included warning sign. Do not allow the
spa to be used before the warning sign is posted.
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POSTING THE WARNING SIGN
The included warning sign, shown below, must be posted on a wall or fence where it will be visible to all
users of the RENEW 207. If the spa is moved, the sign must also be moved and reposted near the spa. If
the sign becomes lost or illegible, call our toll-free Customer Hot Line at 1-877-897-7493 to obtain a free
replacement sign. Post the sign as described above.
USING THE RENEW 207
The RENEW 207 is designed to seat two adults. The
spa holds 150 gallons of water and offers an automat-
ic, programmable heating (70° F to 104° F) and filtra-
tion system. Seven thera-jets soothe and relax tired,
sore muscles, and the strength of the massage is
adjustable. Follow the guidelines below to use and
maintain the spa for your long-term enjoyment.
There is a
Ground Fault
Circuit
Interrupter
(GFCI) on the
end of the
power cord.
Always test
the GFCI
GFCI
Grounded
circuit capable
of carrying 15
or more amps
Test and Reset
Buttons
PLUGGING IN THE RENEW 207
before using
the RENEW
207.
Once the RENEW 207 is filled with water, the power
cord can be plugged in and the spa can be turned on.
Note: The first time the power cord is plugged in, the
spa will turn on automatically.
First, turn on the RENEW 207 by pressing the pump
control on the console. Once the unit is running, press
the GFCI “test” button. The spa should shut off. Press
the “reset” button. The spa should resume normal
operation. If the spa continues to run after the “test”
button is pressed, the GFCI is damaged. Do not use
the spa until the GFCI has been repaired or replaced
by a qualified electrician.
When connecting the power cord, plug the power cord
directly into a grounded circuit capable of carrying 15
or more amps. No other appliance should be on the
same circuit. Replace the power cord immediately if it
becomes damaged.
10
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TESTING AND TREATING THE WATER
USING THE CONSOLE
For water maintenance, the hydrotherapy spa comes
with a starter chemical pack for maintaining the water
in the spa. Additional chemicals can be purchased at
a pool and spa supply store. Always keep the chem-
icals away from children and pets.
The function of each console control is explained
below:
The first time you use the spa, you must test and treat
the water. You must also treat the water each time
you refill the spa. Once you have verified that the
spa is functioning properly and the water has circulat-
ed for a while, remove the spa cover and follow the
instructions contained in your starter chemical pack.
Allow the water to circulate for five minutes. Next, test
the pH of the water. You will need a pH test kit (not
included), which can be obtained at a pool and spa
supply store. The pH reading should be between 7.2
and 7.8. Follow the instructions contained in your
starter chemical pack to achieve the proper pH level.
Air
Control
Temperature
Control
Pump Control
Temperature Control: This control is used to set the
temperature of the water. The water heats at about
3.0° F per hour with the cover on. The thermostat can
be set to heat the water from 70° F to 104° F. Always
use an accurate thermometer to check the tempera-
ture of the water.
See WATER CHEMISTRY on page 14 for information
concerning proper water maintenance.
STARTING THE RENEW 207
Once you have tested the GFCI, you should verify the
water flow from the pumping unit. Set the air control
on the console to the lowest setting (see USING THE
CONSOLE on the next page). The pumping unit will
heat the water as it pumps. Cover the RENEW 207
with the spa cover and liner. The spa cover must be
tight. (See SECURING THE SPA COVER on page
12.) The water will heat at about 3.0° F per hour with
the cover on. If you are using the spa indoors and the
room temperature is maintained at 70° F, it will take
approximately 10 to 20 hours for the water to reach
the set temperature.
Note: The RENEW 207 features automatic freeze pro-
tection. If the water temperature falls below 40° F, the
pump will begin circulating and heating the water to
prevent the water from freezing.
Pump Control: This control turns the thera-jets on
and off. To turn the thera-jets on, press the control
once. To turn the thera-jets off, press the control
again. The thera-jets will remain off for 20 minutes.
After 20 minutes, the pump will begin cycling to heat
the water if the temperature falls below the minimum
setting. Note: To keep the heat cycle from running,
the power cord must be unplugged.
The temperature and water flow can be set or
changed by the controls on the console (see USING
THE CONSOLE at the right).
Air Control: This control determines the amount of air
flowing through the thera-jets during operation. If the
control is turned counterclockwise, the amount of air
will increase; if the control is turned clockwise, the
amount of air will decrease.
11
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SECURING THE SPA COVER
After the spa cover is
secured, you can fur-
ther tighten it by
adjusting the self-
attaching flaps on
each end of the spa
cover.
Adjustment
Flaps
To secure the spa cover, snap the latches on the spa
cover into the buckles on the side of the spa.
To lock the buckles,
insert the key and
turn it clockwise 1/4
turn. To unlock the
Latch
Always keep the
buckles locked
when the spa is not
in use. Keep the keys in a safe place, out of the
reach of children.
buckles, insert the
key and turn it coun-
terclockwise 1/4 turn.
Buckle
Key
SPA JET OPERATION
B
B
C
E
A
D
Refer to the diagram above. The function of each fea-
ture is explained below:
The filter (C) can be removed for cleaning and
replacement (see CHECKING AND CLEANING THE
FILTER on page 13).
The three fixed thera-jets (A), located on one end of
the spa, focus a water massage on your back.
The suction vents (D), located near the floor of the
spa, bring water into the pump in order to operate the
system. The suction covers should always be in place
over the suction vents. Never operate the spa with-
out the suction covers in place.
The three adjustable thera-jets (B) can be adjusted
for a custom water massage. One of the jets focuses
a water massage on your lower back, a second jet
focuses a water massage on your upper back, and a
third jet near the floor of the spa focuses a water mas-
sage on your legs. Note: The adjustable thera-jets
can be closed and opened by pushing and pulling the
nozzles. If no air flows through the thera-jets when the
air control is turned counterclockwise, simply pull the
nozzles slightly.
The spa is ozone ready. An optional ozone generator
can be installed to utilize the ozone jet (E). Ozone
provides a way to help sanitize your spa with minimal
chemical treatment.
12
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MAINTENANCE
The RENEW 207 is designed to provide years of
enjoyment. Follow the guidelines below to properly
maintain the spa.
MAINTAINING THE SPA EXTERIOR
The surround has been treated at the factory. For
information and supplies to maintain the beauty and
color of your surround, call our Customer Service
Department toll-free at 1-877-897-7493.
MAINTENANCE SCHEDULE
DAILY
• Check the water level. If necessary, refill the spa to
the level shown in step 3 on page 8.
• Adjust the pH balance and sanitizer level if needed
(see WATER CHEMISTRY on page 14).
CHECKING AND CLEANING THE FILTER
The filter should be checked periodically for build-up
of dirt and oil. Follow the steps below:
WEEKLY
1. Turn off the
• Clean the spa shell at the waterline.
• Check and thoroughly clean the filter (see CHECK-
ING AND CLEANING THE FILTER on this page).
• Replace the filter if needed (see ORDERING
REPLACEMENT PARTS on the back cover).
power.
2. Remove the filter
cap.
3. Lift the filter from
the filter housing.
4. Check the filter
for dirt and
Filter
Cap
MONTHLY
• Clean the spa cover (see MAINTAINING THE SPA
COVER below).
debris. If the filter
needs to be
• Soak the filter for two hours in a trisodium phos-
phate (TSP) solution. Rinse the filter in clean water.
• Replace the filter if needed (see ORDERING
REPLACEMENT PARTS on the back cover).
cleaned, rinse the
filter with a hose.
If the filter is still
dirty, soak it in a
cleaning solution
obtained from a
pool and spa
Filter
Filter
Housing
EVERY THREE MONTHS
• Drain the spa and refill it with clean water. Sanitize
and test the pH of the water.
supply store.
• Check for any leaks around the pump or joints in
the pipes. The seals will wear out over time; detect-
ing leaks early can reduce repair costs.
• Clean the interior of the spa. Do not use solvents or
waxes.
5. Inspect the filter for damage. Replace the filter if
there are any signs of damage.
6. Re-insert the cleaned filter into the filter housing.
7. Re-attach the filter cap.
SANITIZING THE RENEW 207
MAINTAINING THE SPA COVER
Please refer to your local pool and spa supplier for
information concerning which chemicals you should
use in your area to sanitize the spa.
The spa cover should be cleaned monthly. To clean
the spa cover, hang it over a clothesline and spray it
with a hose. Allow the cover to dry thoroughly.
The most common sanitizing agent is a solid bromine
concentrate. The amount required varies according to
several factors such as user load, temperature, water
conditions, and so forth.
CLEANING THE SPA SHELL
The spa shell should be cleaned with a mild soap
solution. Do not use solvents. The spa should always
be clean and dry before being moved or stored.
Proper water maintenance is a complex process. We
recommend that you contact your local pool and spa
supplier for information about how to do this.
13
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WATER CHEMISTRY
REMOVING AND ATTACHING THE ACCESS COVER
The hydrotherapy spa comes with a starter chemical
pack for maintaining the water in the spa. (See TEST-
ING AND TREATING THE WATER on page 11.)
Additional chemicals can be purchased at a pool and
spa supply store.
To remove the access cover, first remove the four
access cover screws. Slide the access cover down
and then pull the bottom of it away from the spa unit.
Be careful not to damage the spa shell as you
remove the cover.
CAUTION: The chemicals used to maintain the pH
balance of the water and to sanitize the water can
be dangerous. Always follow these basic guide-
lines when handling the chemicals:
1. Always read and follow the directions on
the label, unless directed to do otherwise.
2. Never mix different chemicals.
3. Do not exceed the recommended amounts
of chemicals—follow the directions on the
label closely.
Spa Shell
Screws
Screws
4. Keep all chemicals out of the reach of chil-
dren and pets.
Access Cover
5. Keep all containers closed tightly when
not in use.
6. Never add water to the chemicals—always
add the chemicals to the water as directed.
7. Always store chemicals in a cool, dry
place.
If the spa will be stored for any period of time, place
the power cord inside the spa unit before re-attaching
the access cover.
To reattach the access cover, insert the top of the
cover under the edge of the spa shell. Slide the cover
up until the bottom of the cover clears the trim along
the bottom of the spa unit. Slide the cover into place
and re-attach it with the two access cover screws.
MAINTAINING THE PROPER PH BALANCE
The pH factor is a measure of relative acidity or alka-
linity in the water. It is measured on a scale of 1 to 14.
Pure water has a value of 7, which is neutral. Any
value above 7 is alkaline and any value below 7 is
acidic. You should maintain a slightly alkaline pH
level, between 7.2 and 7.8, in the RENEW 207.
DRAINING THE RENEW 207
The RENEW 207 should be drained at least four
times a year and refilled with clean water. You may
need to drain the spa more often, depending on the
user load. This must be done, because after repeated
chemical treatment, the water becomes chemically
saturated. Once this happens, additional chemical
treatment of the water is no longer effective. The spa
should also be drained if it will not be used for long
periods of time. The spa must always be drained
before major repairs are made.
Severe problems can occur when the pH balance is
not maintained within this range. If the pH level
exceeds 7.8, dissolved minerals can build up and clog
the plumbing in the spa jet unit. If the pH level falls
below 7.2, the acid level in the water will begin to cor-
rode the metal parts in the spa jet unit. Also, the sani-
tation agents in the water will not be effective if the pH
level is not properly maintained. Damage caused by
improper pH levels is not covered under the warranty.
The RENEW 207 should always be covered when
it is empty. Direct sunlight can cause extensive
damage. The surface of the spa shell can reach
temperatures as high as 150° F in a matter of min-
utes if exposed to the sun while it is empty. These
high temperatures can cause significant damage,
such as blistering of the shell surface and warp-
ing of the spa shell. Any damage caused by sun
exposure is not covered under warranty.
To maintain the proper pH level, test the pH of the
water regularly. You will need a pH test kit (not includ-
ed), which can be obtained at a pool and spa supply
store. The pH reading should be between 7.2 and 7.8.
If the level is too low, add a pH increaser (usually
soda ash). If the level is too high, add a pH reducer
(usually sodium bisulfate). Test the water again after
five minutes. See the instructions with your pH test kit
for additional information about testing and adjusting
the pH.
14
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To drain the RENEW 207, follow these steps:
1. Set the temperature control on the console to the
lowest setting.
WINTER USE AND CARE
The RENEW 207 is designed for year-round use. If
you decide to store the spa for the winter, store it in a
warm, dry location. Follow the steps below to winterize
the spa.
1. Drain the spa (see DRAINING THE RENEW 207
on page 14).
2. Unplug the power cord.
3. Remove the access cover from the spa.
4. Remove the drainage hose from the clip and
attach a garden hose to the valve on the
drainage hose.
2. Remove all remaining water from the spa shell.
Dry the spa shell with towels.
3. Set the air control on the console to the lowest
setting. Use a wet/dry vacuum to pull any remain-
ing water from the system. To do this, place the
vacuum nozzle over each thera-jet, starting with
the highest one and finishing with the lowest one.
4. Set the air control on the console to the highest
setting and repeat step 3.
5. Clean the spa shell (see page 13).
6. Clean the filter (see page 13).
7. Re-attach the access cover.
Drain Hose
Valve
Knob
8. Re-attach the spa cover.
5. Open the valve by turning the knob counterclock-
wise. The water will begin to drain.
6. When the spa is empty, close the valve and
remove the garden hose. Return the drainage
hose to the clip and re-attach the access cover.
7. Refill the spa and treat the water with chemicals
(see pages 8 and 14).
15
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-
TROUBLE SHOOTING
Most problems can be solved by following the simple steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at
1-877-897-7493, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time.
1. SYMPTOM: THE SPA WILL NOT OPERATE
b. The pump may have a bad bearing. Contact
our customer service department. If your spa is
no longer under warranty, you may wish to con-
tact a local spa and pool service provider.
a. Check the power cord. The power cord must be
plugged into a grounded outlet (see PLUGGING
IN THE RENEW 207 on page 10).
6. SYMPTOM: THE WATER DOES NOT HEAT
b. Check the GFCI breaker to see if it is tripped or
if it was not turned on. Reset the GFCI breaker.
a. The pump in the spa jet unit is the heater. If the
pump is operating, the water should heat.
Cover the RENEW 207 with the spa cover. The
spa cover must be tight with the insulating
liner in place. Set the air control to low. The
water will heat at a rate of 3.0° F per hour. If
you are using the spa indoors, and the room
temperature is maintained at 70° F, it will take
approximately 10 to 15 hours for the water to
reach the set temperature.
2. SYMPTOM: THE CIRCUIT BREAKER OR GFCI
BREAKER TRIPS WHILE THE SPA IS
OPERATING
a. Reset the circuit breaker. If the circuit breaker
trips again, contact a qualified electrician for
service.
3. SYMPTOM: THE PUMP HUMS
b. If you are using the RENEW 207 outdoors, it
may take longer for the water to heat. See the
chart below for the approximate heating time.
a. The filter may be dirty or damaged. Remove
the filter from the filter housing of the spa jet
unit and clean or replace the filter.
Air Temperature
Heating Time
10 to 15 hours
16 to 25 hours
26 to 30 hours
+
b. The pump may have a foreign object stuck in
the impeller. Contact our customer service
department or, if your spa is no longer under
warranty, you may also contact a local spa and
pool service provider.
70° F
50° F to 70° F
30° F to 50° F
b. If the water still has not heated after four days,
contact our customer service department or, if
your spa is no longer under warranty, you may
also contact a local spa and pool service
provider.
c. The pump may have a loose wire connection.
Contact our customer service department or, if
your spa is no longer under warranty, you may
also contact a local spa and pool service
provider.
7. SYMPTOM: THE SPA CONTINUES TO RUN
AFTER IT HAS BEEN SHUT OFF
4. SYMPTOM: THE PUMP HUMS BUT DOES NOT
ROTATE
a. To turn the spa jets on, press the pump control
once. To turn the spa jets off, press the control
again. After you press the control once, the spa
jets will shut off for about 30 seconds and then
restart. Press the control again. The spa jets
will remain off for 20 minutes, at which time
they will begin running the filter cycle. Note: At
any time after the spa jets have been shut off,
the pump will begin cycling the water if the tem-
perature falls below the minimum setting.
a. The pump may be jammed. Contact our cus-
tomer service department. If your spa is no
longer under warranty, you may wish to contact
a local spa and pool service provider.
5. SYMPTOM: THE PUMP IS NOISY WHILE
OPERATING
a. There may be debris in the pump. Contact our
customer service department. If your spa is no
longer under warranty, you may wish to contact
a local spa and pool service provider.
16
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8. SYMPTOM: THE WATER PULSATES OR
THERE IS MINIMUM WATER FLOW
ness on the floor around the RENEW 207, the
spa shell may have a leak. Contact your local
spa and pool service provider for repairs.
a. This usually occurs only when the water level is
low. Add water to the level shown in step 3 on
page 8.
b. A clamp or seal inside the pump compartment
may be loose. Check inside the pump compart-
ment for excess water, and watch the pump
unit while it is operating to see if water drips
from any of the plumbing. If you can identify the
location of the leak inside the spa jet unit, tight-
en the clamp or replace the damaged seal.
b. The filter may be dirty. Check the filter and
clean it if necessary.
9. SYMPTOM: THE WATER IS NOT BEING
CLEANED BY THE FILTER
11. SYMPTOM: NO AIR FLOWS THROUGH THE
ADJUSTABLE HYDROTHERAPY JETS WHEN
THE AIR CONTROL IS TURNED COUNTER-
CLOCKWISE
a. Check to see if the filter is in place. Clean the
filter if it is dirty.
b. Check the chemical balance of the water. If the
pH is incorrect, the sanitizing agents will not
function properly.
a. The three adjustable thera-jets can be closed
and opened by pushing and pulling the noz-
zles. If no air flows through the thera-jets when
the air control is turned counterclockwise, sim-
ply pull the nozzles slightly.
10. SYMPTOM: THE WATER LEVEL DROPS
a. Some water loss due to evaporation is normal.
If rapid water loss occurs, or if you notice wet-
17
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PART LIST
Model No. IMSW20701, IMSG20701, IMSB20701
R0401A
Key No. Qty.
Description
Key No. Qty.
Description
1
2
3
4
5
6
12
6
3
3
1
Buckle Screw
Buckle
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
#
#
#
#
#
#
#
#
#
1
2
1
1
2
1
1
1
2
1
1
1
1
1
2
2
2
2
1
2
1
1
2
16
8
1
2
4
24
1
1
Filter Cap w/O-Ring
#10 Kep Nut
Heater Assembly
LCD Display
1/4” x 1.25” Bolt
Lock Washer
Heater Wire Harness
Temperature/Hi Limit Probe
Assembly
Console Overlay
Pressure Switch
Control Box
Removable Collar
Pump Motor
Insulating Liner
Spa Cover
Drowning Warning Decal
Flat Washer
Sun Warning Decal
Collar Screw
Heater Terminal Cover
Small Switch Cover
Large Switch Cover
Filter
Suction Cover Screw
Suction Cover
Thermostat Assembly
Power Supply Mounting Screw
Adjustable Thera-jet
Compression Fitting
Air Control Knob
On/Off Switch Assembly
Drain Hose Cap
Hose Washer
Rubber Isolator
Thermostat Knob
Quick Mount Bracket
On/Off Wire Harness
Switch Cover Screw
Heater Gasket
Flat Heater Gasket
Display Bracket
#10 x .625” Screw
Control Bracket
Motor O-ring
#10 x 1” Screw
Cover Spacer
Key
Foot Pump
Access Panel
Chemical Starter Pack
pH Test Kit
“T” Molding
Short Panel Screw
Long Panel Screw
Jump Wire, Blue
Ground Wire
Corner Panel
Cage Nut
Warning Sign
User’s Manual
1
7
8
9
1
1
1
2
1
1
1
1
4
1
4
1
1
1
1
2
2
1
2
3
1
1
1
1
1
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
#
#
#
#
#
Note: “#” indicates a non-illustrated part. Specifications are subject to change without notice.
18
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EXPLODED DRAWING
Model No. IMSW20701, IMSG20701, IMSB20701
R0401A
12
48
23
13
22
29
32
21
28
37
26
7
16
14
2
2
1
31
30
8
40
25
41
10
19
20
17
9
10
35
6
42
18
33
47
3
11
36
38
46
3
34
17
4
4
15
15
39
5
27
45
46
43
44
24
19
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ORDERING REPLACEMENT PARTS
To order replacement parts, simply call our Customer Service Department toll-free at 1-877-897-7493, Monday
through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays). To help us assist you, please be prepared
to give the following information when calling:
• The MODEL NUMBER of the product (IMSW20701, IMSB20701, IMSG20701)
• The NAME of the product (IMAGE® RENEW 207 hydrotherapy spa)
• The SERIAL NUMBER of the product (see the front cover of this manual)
• The KEY NUMBER and DESCRIPTION of the desired part(s) (see the PART LIST on page 18).
LIMITED HYDROTHERAPY SPA WARRANTY
ICON Health & Fitness, Inc. (ICON), warrants this product to be free from defects in workmanship and
material, under normal use and service conditions, for a period of ninety (90) days from the date of pur-
chase. ICON extends a limited five (5) year warranty on the spa shell structure. ICON extends a limited
two (2) year warranty on the pump and motor. This warranty extends only to the original purchaser.
ICON's obligation under this warranty is limited to replacing or repairing, at ICON's option, the product
through one of its authorized service centers. All repairs for which warranty claims are made must be pre-
authorized by ICON. This warranty does not extend to any product or damage to a product caused by or
attributable to freight damage, abuse, misuse, improper or abnormal usage, or repairs not provided by
ICON authorized service personnel; to products used for commercial or rental purposes; or to products
used as store display models. Specifically excluded are damages caused by or attributable to the follow-
ing incidents: any damage to the surround or frame attributable to improper handling or freight damage;
damage resulting from improper winterization; damage to the spa shell resulting from improper chemical
treatment, damage to the spa shell resulting from exposure to extreme temperatures, or damage to the
spa shell resulting from exposure to direct sunlight and ultraviolet rays while the spa is empty; damage to
the pump, motor, plumbing, and components due to improper maintenance, chemical treatment, or expo-
sure; or damage resulting from failure to properly follow user’s manual installation, operating, or mainte-
nance instructions. Also excluded are consumable components, including but not restricted to filter car-
tridges. No other warranty beyond that specifically set forth above is authorized by ICON.
ICON is not responsible or liable for indirect, special or consequential damages arising out of or in con-
nection with the use or performance of the product or damages with respect to any economic loss, loss
of or damage to property including water damage, loss of revenues or profits, loss of enjoyment or use,
costs of removal, installation or other consequential damages of whatsoever nature. Some states do not
allow the exclusion or limitation of incidental or consequential damages. Accordingly, the above limitation
may not apply to you.
The warranty extended hereunder is in lieu of any and all other warranties and any implied warranties of
merchantability or fitness for a particular purpose is limited in its scope and duration to the terms set forth
herein. Some states do not allow limitations on how long an implied warranty lasts. Accordingly, the above
limitation may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
ICON HEALTH & FITNESS, INC., 1500 S. 1000 W., LOGAN, UT 84321-9813
Part No. 174260 R0401A
Printed in USA © 2000 ICON Health & Fitness, Inc.
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