Installation and User Instructions
for the Ultima Range
For everyone you’ll ever be
WMA76
WMM75
WMA74
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The following instructions and information will help you to
get the most out of your new machine...
Safety first!
This instruction manual contains important details on using your machine
safely. If you pass the machine onto someone else, make sure that you
give them this manual.
Installing your machine
Follow these steps for trouble free installation:
location, transit bolt removal, electricity, water supplies and drainage.
Moving the machine and adjusting the feet.
A typical wash programme
Washcare tips and a simple step by step guide to using your machine.
The dispenser
Guidance on getting the most out of your wash using powders, liquids, tablets and
fabric conditioners.
Programmes, options and other features
Select a programme for any wash including automatic functions,
pre-washes, economy loads, variable temperature and spin speeds.
Cleaning and maintenance
How to care for your machine by removing and cleaning the dispenser drawer and
compartments, cleaning the door bowl and machine exterior plus the recommended
Maintenance wash.
Troubleshooting
In the unlikely event that you have problems with your machine, the following
guide may help you to get your machine working correctly straight away.
After sales service and guarantee
We give you a unique ‘satisfaction guaranteed’ promise - valid for ninety days
after you have purchased your machine.
3
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Safety first
This instruction manual contains important details on using your machine safely.
Please keep it safe for your future reference.
If you pass the machine onto someone else, please make sure that you give them this
manual so that the new owner can read these safety warnings.
✔
✘
G Do not plug your
machine into a socket
when your hands are
wet.
G Dispose of packaging
materials carefully and
keep them well away
from children.
G
When disposing of your
old machine, to minimise
risk of injury to children,
isolate from the electrical
supply, remove the door,
the plug and cut the mains
cable off flush with the
appliance. Dispose of
them separately to make
sure that the appliance
can no longer be plugged
into a mains socket.
G Do not connect the
washing machine to a
single outlet
instantaneous water
heater.
G Do not try to modify
this machine in any way.
G Do not connect the
washing machine
directly to an artificial
water softening unit.
Use the recommended
amount of detergent for
the water hardness in
your area.
G This washing machine is
designed for domestic
use only.
G Before using your
machine remove the
transit bolts and spacers
from the back of the
machine.
G Do not let children play
with the machine or its
controls.
Keep the parts you
remove for future
transportation.
G Do not stand on the
machine or in the door
opening.
G Any electrical work
necessary to install this
machine should be
carried out by a qualified
electrician.
G Do not lean on the door
or use the door to lift or
move the machine.
G Do not wash garments
that have previously
been treated with
solvents.
4
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Remove the polystyrene block...
After removing the packaging from the machine, make
sure that the polystyrene block (figure 1) has come away
from the underside of the machine, with the polystyrene
base.
figure 1
If it has not come away, carefully lay the machine on its
side onto the polystyrene top cap and then remove the
polystyrene block (see figure 2).
You may need a second person to help you lower and
raise the machine.
figure 2
Installing your machine
Follow these steps for trouble free installation:
WARNINGS:
G Do not plug
the machine in
and switch it
on at the mains
until the
1. Choose a location...
Where you install the machine will affect its performance.
G
G
G
For your safety and to comply with electrical
regulations, seek professional advice if you want to
install your machine in a bath or shower room.
installation is
completed.
Make sure that the electrical socket and water taps are
easily accessible. You should switch off the machine’s
electrical and water supplies when you are not using it.
G You will be
charged for a
service call if a
problem with
your machine
is caused by
incorrect
Make sure that you allow enough space for the
machine. Select a space at least 600mm wide, 600mm
deep and 850mm high. Also leave enough space to
open the door fully so you can load and unload it easily.
G
G
Where possible the machine should be positioned on a
solid level floor to minimise vibration.
Take care when you move the machine not to rip any
floor coverings. There are wheels on the bottom rear of
the machine, so tilting it backwards a little is the easiest
way to move it. The weight of the machine may cause
indentations in some floor coverings.
installation or
misuse.
5
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2. Remove the transit fixings...
There are two transit bolts fitted under plastic covers, one at
either side of the rear of your machine. These bolts prevent
damage to the machine while it is being transported.
Remove both transit bolts complete with spacers, by
following the instructions below.
Use a screwdriver to release the covers and a standard
13mm spanner to remove both bolts.
Location of
transit bolts.
Firstly, unhook the grey
drainage hose and
3
proceed as follows, taking
care not to loosen the hot
and cold water fill hoses.
WARNINGS:
1
G Before you use
the machine,
remove the two
transit bolts
complete with
spacers.
Hold the transit bolt and
slide to the side and then
pull out.
The bolt and spacer
should be removed
intact. (see below)
If you do not
do this,
damage may
occur to your
machine.
Using a screwdriver,
remove the screw to
release the plastic cover.
Keep the parts
in case you
2
need them for
future
transportation.
Example transit bolt
complete with spacer.
4
G If and when
you replace the
bolts complete
with spacers
make sure
Use a standard 13mm
spanner to undo the bolt
until three threads can be
seen on the bolt.
(see below)
you do not
overtighten
them.
For safety, replace the
plastic cover over the
hole left by the transit
bolt.
(Repeat steps 1 to 4 to
remove the second
transit bolt).
6
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3. Connect your machine to the electricity supply
Make sure that the electrical socket is accessible. Take the
mains lead from the back of the machine and plug it into the
socket. We do not recommend wiring your machine directly
into the mains supply.
WARNINGS:
G This machine
must be
Changing the mains lead
If you have damaged the existing lead and need a new one,
contact Hotpoint Service UK on 08709 066066 or
earthed.
1850 302 200). A charge will be made. We strongly advise that
fitting the new lead is carried out by a qualified electrician.
G Do not use the
plug unless
the fuse cover
is fitted.
Changing the plug
If you need to change your plug if it does not fit your socket;
isolate the machine from the mains supply. Cut off the
supplied plug and safely dispose of the discarded plug.
Note: If you change the plug, the colour of wires in the mains
lead may not match the colour of the markings which show
the different terminals in the plug. You must wire it as shown
below.
G To avoid a
shock hazard,
when
changing a
plug, always
safely discard
the cut off
plug. Do not
insert into any
other socket.
Green and yellow
(Earth) wire this to the
terminal marked
13A ASTA
approved fuse
to BS1362.
‘E’,
symbol, or
coloured green
and yellow.
Brown (Live)
wire this to
the
Blue (Neutral)
wire this to the
terminal
marked ‘N’ or
coloured black.
terminal
marked ‘L’ or
coloured red.
G Seek
professional
advice if you
need to use an
extension
lead.
Fuses
Your machine comes fitted with a plug and a 13 amp (13A)
fuse. If you need to replace the fuse, use only those rated at 13
amp (13A) and ASTA approved to BS1362. To change the fuse,
lift the holder to vertical position and lift the fuse out. To
replace the fuse, insert the fuse and push the fuse holder down
into the locked position. Correct replacement is identified by
colour coding or the marking on the base of plug.
WARNING:
Do not use the plug unless the fuse holder is in the locked
position and the top cover firmly replaced.
CE marking shows that this machine meets the
following EEC directives.
Low Voltage Equipment - 72/23/EEC & 93/68/EEC
Electromagnetic Compatibility - 89/336/EEC, 92/31/EEC
& 93/68/EEC.
7
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4. Connect your machine to the water supply...
G Your hot and cold water pressure should be between 3 and
150 psi (21 - 1034 kPa).
WARNINGS:
G The water supply taps should be accessible when the
machine is installed.
G The
temperature
G Before connecting the fill hoses, check that water is
running from the water supply taps you will use for your
machine.
of your hot
water supply
should ideally
be 60°C and
no higher
than 70°C as
this could
cause
G Connect the washing machine to the water supply using
the fill hoses fitted to the machine. Do not use old hoses.
Hot and cold fill
1 Unclip the grey and blue fill hoses from the back of the
machine.
2 Connect the free end of the grey fill hose to the HOT water
supply (see figure1). Connect the free end of the blue fill
hose to the COLD water supply.
damage to
your laundry
and the
3 Turn on your water supply and check for leaks.
If there is a leak, turn off the water supply, remove the
connector and check that the sealing washer is in place.
Refit the connector and tighten it.
machine.
Turn on the water supply.
4 When moving the machine into its final position, make
sure that the hoses are not trapped or kinked.
G Do not
figure 1
figure 2
connect the
machine to a
single outlet
instantaneous
water heater.
If the fill hoses are too short:
Longer fill hoses are available from our Genuine Parts and
Accessories Mail Order Hotline UK on 08709 077 077 or
on (01) 842 6836).
Remove the existing fill hoses from the inlet valves on the
back of the machine and fit the new longer fill hoses as
shown above with the angled ends of the hoses
connected to the machine (see figure 2).
cold water supply
figure 3
If you have no hot water supply or your hot water
pressure is low:
A cold fill adaptor (figure 3) and fitting instructions are
available from your local Hotpoint authorised Service
Centre or by calling the Genuine Parts and Accessories
Mail Order Hotline UK on 08709 077 077 or
(or in the Republic of Ireland on (01) 842 6836).
8
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5.Connect the machine to a drainage system...
G
G
G
Take care when you remove the drain hose from the clips on
the back of the machine. All machines are tested with water
before they leave the factory so a small amount of water may
still be in the hose.
Do not remove the hooked end support from the GREY
drainage hose when using any of the drainage methods
detailed below. You may need to reposition it as required along
the drainage hose.
For drainage into a standard work top sink, ensure the outlet
pipe has a minimum diameter of 32mm. If your sink is inset,
the front edge of the basin must be less than 75mm from the
front edge of your worktop, so that the drain hose will hook
securely into the sink. Unclip the drainage hose from the back
of the machine and hook over into the sink. Make sure that the
sink is free of any obstructions and that the sink plug can not
fall into the sink, preventing the water from draining away
freely. Pumped out water may be very hot.
WARNINGS:
G Take care
when using
the sink
drainage
system. The
discharge
water may be
very hot.
G Do not
position the
standpipe
near an
We recommend one of the following drainage
methods:
figure 1
electrical
socket.
Standpipe
1 Make sure that the standpipe has a
minimum diameter of 38mm.
2 Remove the drainage hose from the
clips on the back of the machine.
3 Make sure that the top of the
standpipe is positioned at least
500mm from the floor (see figure1).
Use the plumbing indicator line label
on the back of the machine as a
guide.
G Flooding
could occur
if any part
of the
500 mm
installation is
not carried
out correctly.
4 Place the drainage hose
approximately 100mm into the
standpipe.
G Remember
you will be
charged for a
service call
for problems
caused by
Hooked end support
figure 2
Under sink waste system
1 Cut out the membrane, bung or
blanking plug (see figure 2).
2 Unclip the drainage hose from the
back of the machine.
3 Move the hooked end support along
the drainage hose as required.
4 Attach the drainage hose securely to
the under sink drainage unit, using a
hose clip (see figure 3).
5 Raise the hooked end support up to
at least 800mm to avoid water being
drawn back into the machine.
incorrect
Cut off end
installation,
non-removal
of transit
figure 3
bolts or
packaging,
leaks from
household
pipework,
loose or
blocked fill
and drain
hoses.
Hose clip
If the GREY drainage hose is too short
A longer drainage hose is available from our Genuine Parts
& Accessories Mail Order Hotline
9
(or in the Republic of Ireland on (01) 842 6836).
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6. Move the machine into position...
Your machine is heavy so care must be taken when moving
it. To help you we have fitted wheels to the bottom rear of
the machine.
WARNING:
G Do not drag
or lift the
G
G
Please take care not to damage any floor coverings
when moving the machine.
machine by
it’s door.
When moving the machine, take care not to kink or
damage the hoses at the back of machine.
7.Adjust the feet...
Once the machine is in place
Your machine may become noisy or move
about if it is not level.
If necessary, to level the machine adjust
the two front feet, as follows:
G When your machine is in its intended
location, make sure that it is level by
turning one or both of the front feet
clockwise until the machine stands
firm and level.
G The spring on each foot will stop them
coming loose.
G Switch the machine on at the plug
socket.
Now that you have successfully installed your new machine, we advise
that you run it through a 95˚ White Cotton programme without any
laundry and without any detergent in it.
This will check your installation, connections and drainage, and will
thoroughly clean the interior before you carry out an actual wash
programme on your laundry.
NOTE: This will take approximately 2 hours to complete.
Continue reading this book to get to know the various features of the
machine.
10
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Using your machine
The rest of this instruction book will help you to make the most of your new washing
machine. We have created the machine for the way you live, by listening to people just
like you who use our products. You will find that your new machine has many useful
features and is easy to use.
Washcare tips...
G Your machine can wash a maximum load of 6kg (cotton).
G Do not overload the machine (maximum load 6kg).
In addition to reducing the quality of the wash, this may
also damage your laundry and the machine.
Weight of
Wash Load
Two examples
G We strongly recommend that you do not wash underwired
of maximum
bras in this machine. Should the wires become detached it
wash loads for
could cause damage to your clothes and the machine. If the
different types
washcare label states that the bra is machine washable, then
of fabric.
we advise placing it in a sealed pillow case or a similar
COTTON
2 Bath Towels
1 Hand Towel
6 Shirts
6 Blouses
1 pair of
Pyjamas
washbag.
G Do not use the machine if the item to be washed does not
have a wash label.
Before washing laundry we recommend that you do the
following:
4 items of
Underwear
G Pre-treat awkward stains with washable treatments.
Do not wash any items that have previously been treated
with solvents.
= 6kg
SYNTHETIC
2 Children’s
Dresses
4 Shirts
4 Blouses
1 pair of
Pyjamas
4 items of
Underwear
G Close zips, fasten belts, tie strings and close press studs to
prevent tangling.
G Empty all objects from pockets as they may damage
clothes and the machine.
G Limit the size of absorbent loads, for example towels to 3kg
= 3kg
(7lb) to give good washing and rinsing results.
G Place small items in a wash bag.
G Always follow the care label on items when choosing a wash
programme.
G Wash non-colourfast items or really dirty clothes
separately as they may affect other items.
11
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A typical wash programme
Sort your laundry into groups by washcare labels.
1
Load the machine, making sure that clothes are not trapped
in the door. Close the washing machine door by pushing it
until it clicks.
WARNINGS:
G Do not allow
children to
Add detergent and fabric
conditioner, if required, to the
dispenser drawer.
Refer to the detergent
manufacturer’s dosage
instructions.
2
play with the
machine or
tamper with
the controls.
This machine
has a Child
Lock feature,
which when
activated
Switch the machine on by pressing
‘Start’.
You will hear a bleep and ‘On’ will
illuminate in the display window.
3
4
disables all
controls (see
‘Options’).
Select the programme you require.
You will hear a bleep and the
programme temperature will
illuminate in the display window
and after 2 seconds the
programme length,‘Time to End’,
will be displayed. Also, dimmed
wash progress status lights will
appear for the chosen programme.
G Do not
overload the
machine! It
may damage
laundry and
reduce the
quality of
Select any optional wash feature(s)
that you may require by pressing
the appropriate button(s),
indicator lights will show what you
have chosen.
the wash.
5
6
G Do not try to
open the door
during the
wash
Press ‘Start’ to begin the wash
programme. During the wash, the
programme status lights will glow
brightly to indicate at what stage
in the cycle the programme has
reached.
The ‘Time to End’ displayed will
count down the programme time
to the end of the programme.
programme.
G Do not open
the dispenser
drawer
during any
programme.
G In the unlikely
event of
At the end of the wash programme
the ‘End’ light will glow and remain
lit. Also a ‘Red Keyhole’ will flash
indicating the door is locked. The
machine will bleep and the light
will go out when the door can be
opened.
7
8
something
not working
see the
Trouble-
shooting
section.
Switch the machine off by pressing
the ‘Cancel/Stop’ button.
We also recommend that you
switch off the electricity and water
supply.
12
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The dispenser
If you wish to use liquid detergent:
We recommend the use of a detergent ball as provided by your detergent manufacturer.
Alternatively you can obtain a liquid detergent flap for the dispenser drawer - contact
Genuine Parts and Accessories (see Key Contacts, back page).
Drawer release latch
Prewash detergent
Main detergent
compartment.
compartment.
Maximum 200ml
Maximum 400ml
powder or 100ml
powder or
200ml liquid.
liquid.
Grate
Fabric conditioner
compartment.
120ml maximum
Outlet pipe
Fabric conditioner exit channel
(viewed from the rear of the
dispenser drawer).
Choose a suitable detergent
G Follow the detergent manufacturer’s recommendations to make sure you
use the correct amount for your wash.
G To achieve the best wash results, the water hardness, degree of soiling and load
size need to be considered and the recommended amount of detergent used.
G We recommend the Persil range of detergent products and Comfort fabric
conditioner.
G Choose ‘lowsuds’ automatic powder, liquid or tablets, designed specifically for
automatic washing machines. Do not use handwash detergent, even on the
handwash programme as excessive suds will occur.
G Do not use too much detergent or exceed the maximum level indicators.
G Do not use too little detergent, you will not achieve a clean wash. Follow the
detergent manufacturer’s recommendations.
13
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Dispensing powder detergent
To achieve the best wash results the
manufacturer’s recommended amount
of detergent should be measured and
added to the main detergent compart-
ment (II symbol) (max. 400ml).
WARNING:
G Do not put any
item(s) into
the drawer
other than
detergents
that are
Dispensing liquid
detergent
designed to be
released from
the drawer as
they may cause
damage or
We recommend the
use of a detergent
dosing ball, as
provided by your
detergent
blockage.
manufacturer.
Alternatively you can obtain a liquid detergent flap, a barrier
for the dispenser drawer. Contact Genuine Parts and
Accessories (see Key Contacts, back page).
Dispensing tablets
Most tablets are dispensed via the machine drum using a net,
or similar device, which is placed on top of the washload
towards the back of the drum. However, some tablets are
designed to be placed in the dispenser drawer. Check the
pack for details.
Adding fabric
conditioner
Using in-drum
dosing
Pre-wash
When you are using
the pre-wash option
with your selected
programme add
detergent to the
pre-wash
compartment
(l symbol).
Add the detergent
for the main wash
to the main
Dosing devices -
balls, nets etc can
be used. Place
upright, on top of
the wash load and
towards the back
of the machine.
Pour the
recommended
dosage of fabric
conditioner into
the compartment
(flower symbol).
Do not exceed the
maximum fill line.
Do not use with
the pre-wash
option.
compartment
(ll symbol).
14
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Wash programmes
Programme selection buttons
‘Cancel/Stop’ button
‘Start’
button
Progress
indicators
On-Off / Selecting a wash programme
Switch the machine ‘On’ by pressing the ‘Start’ button or by
pressing the button of the wash programme you require.
To begin the selected programme press ‘Start’. In order to
switch the machine off at the end of the wash programme
press the ‘Cancel/Stop’ button.
WARNINGS:
G Do not try to
open the
door during
the wash
programme.
To pause a programme
Press the ‘Cancel/Stop’ button once. The ‘Start’ progress
status light will flash to indicate the selected programme is
paused.
G Do not allow
children to
To continue press the ‘Start’ button.
play with the
machine or
tamper with
the controls.
To change a programme
Press the ‘Cancel/Stop’ button once. The ‘Start’ progress
status light will flash to indicate the selected programme is
paused. By pressing the same button again the programme
will be cancelled and ‘On’ will appear in the display window.
A different programme can now be selected by pressing the
required programme button. Press the ‘Start’ button to
begin the new programme.
G If you cancel a
programme
part way
through a
wash or there
is a power
cut, take care
when
opening the
door. The
The progress status lights
This set of lights indicate what stage in the wash cycle
the selected programme has reached.
These will initially appear dimmed when you choose a
programme and each light will become brighter when
that stage of the wash cycle is running.
machine may
contain hot
water.
Door Locked Indicator...‘Red Keyhole’ symbol
The ‘Red Keyhole’ symbol
will illuminate 2 seconds after
you have pressed the ‘Start’ button and will remain lit
throughout the wash programme.
G This machine
has a Child
The ‘Red Keyhole’ symbol will be flashing at the end of the
programme to indicate that the door is still locked. When the
symbol stops flashing you will hear a bleep and the door can
then be opened.
Lock feature,
which when
activated
disables all
controls (see
‘Options’).
Door not closed
If the ‘Red Keyhole’ symbol is flashing at the beginning of
the wash programme, the door has not been closed properly
and the programme will not start. Ensure that the door is
closed properly by pushing it until you hear the catch click.
15
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Wash programmes
To select a programme to suit your individual requirements use the following series of
tables, explaining the wash programme buttons and programme details.
The programmes have been listed by Fabric Type.
The programme times ‘Time to End’...
For each wash programme and option(s) selected the machine automatically
calculates the estimated programme length ‘Time to End’. This is displayed in hours
and minutes shortly after the wash programme temperature has been displayed.
The ‘Time to End’ will then remain lit throughout the wash programme and counts
down to the end of the programme.
Note: These estimated programme times are dependant on the temperature and
pressure of the incoming water supply, the option(s) selected and the load being
washed. They may, therefore change during the fill stages of each programme to take
into account the extra heating or filling time required.
To review the current wash programme during the wash cycle...
This feature allows you to check the running wash programme.
Press the ‘Start’ button once. The wash programme temperature will be illuminated in
the display window followed by the spin speed.
After a few seconds the display window will return to the ‘Time to End’ showing the
remaining programme length.
If you decide the selected programme does not suit your requirements you can
change the programme, see previous page ‘To change a programme’.
Fabric type - Cotton
Wash
Temp
˚C
Display
Window
shows
Maximum
dry weight
load
Spin speed
(rpm)
Wash Press
Label Button
Fabric
WMA76 - 1600
WMM75 - 1600
WMA74 - 1400
Non-colourfast cotton,
linen or viscose
6kg
6kg
6kg
Once
40
60
95
Colourfast cotton
linen or viscose without
special finishes
WMA76 - 1600
WMM75 - 1600
WMA74 - 1400
Twice
WMA76 - 1600
WMM75 - 1600
WMA74 - 1400
Three
times
White cotton and linen
without special finishes
16
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Wash programmes
Fabric type - Acrylics and Synthetics
Display
Window
shows
Wash
Temp
˚C
Maximum
dry weight Spin speed
Wash Press
Label Button
Fabric
load
(rpm)
Acrylics
Acrylics and tri-acetate blends
of these fabrics with wool,
polyester and wool blends
Once
40
3kg
800
Synthetics
Coloured nylon, polyester,
acrylic and cotton mixtures,
cotton or viscose with special
finishes, coloured polyester
and cotton mixtures.
Twice
50
3kg
800
Fabric type - Machine Washable Wool
Wash
Temp
˚C
Display
Spin
speed
(rpm)
Maximum
dry weight
load
Wash Press
Label Button
Window
shows
Fabric
Shrink resistant machine
washable wool, woollen
blankets.
1000
1000
40
40
1.5kg
2.5kg
Once
Wool mixtures with cotton or
rayon.
Fabric type - Delicates
Maximum
dry weight
load
Display
Wash
Temp
˚C
Spin
speed
(rpm)
Wash
Label
Press
Button
Window
shows
Fabric
Silk
800
Once
3kg
30
Printed acetate
17
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Wash programmes
Fabric type - Delicates
Maximum
dry weight
load
Display
Window
shows
Wash
Temp
˚C
Spin
speed
(rpm)
Wash
Label
Press
Button
Fabric
Handwash
A cool gentle action wash.
250
Once
3kg
25
Fabric type - Cottons, Fast Wash
Maximum
dry weight
load
Display
Wash
Temp
˚C
Spin
speed
(rpm)
Wash
Label
Press
Button
Window
shows
Fabric
For freshening up lightly
soiled items.
Warning: not for woollen, silk
or delicate items.
Once
1kg
800
35
Fabric type - Cottons and Delicates, Rinse and Spin programmes
Maximum
dry weight
load
Spin
speed
(rpm)
Display
Window
shows
Press
Button
Fabric
Rinse and Spin Fast
WMA76 - 1600
WMM75 - 1600
WMA74 - 1400
Once
Twice
6kg
3kg
6kg
3kg
Cottons
Rinse and Spin Slow
Delicates
800
WMA76 - 1600
WMM75 - 1600
WMA74 - 1400
Fast Spin
Cottons
Three
times
Four
times
Slow Spin
Delicates
800
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Options
Child Lock button
Time Delay
button
Favorite Programme button
Choosing an option button
The features listed below are all available with any wash programme selected.
Favorite Programme
This option allows you to store your favorite programme for when
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you next want to use it. Only one programme can be stored in this
function.
To store a programme: To store your favorite programme press the ‘Favorite
Programme’ option button once, the stored programme text icon ‘Stored’ will
light up in the display window. Now select your favorite programme and
press ‘Favorite Programme’ once more. The text icon ‘Stored’ will flash four
times which shows that the programme has been stored successfully. The text
icon ‘Stored’ will then remain lit. At this point, if ‘Start’ is pressed the stored
programme will begin.
To retrieve and use a stored programme: Select ‘Favorite Programme’, your
stored programme will be displayed in the display window and the text icon
‘Stored’ will light up. The retrieved programme can be used by pressing ‘Start’.
To change a stored programme: Firstly retrieve the programme currently
stored by pressing ‘Favorite Programme’. When that is displayed in the
display window along with the illuminated text icon ‘Stored’, select a new
programme and store it by pressing the ‘Favorite Programme’ button again.
Child Lock
When activated all the buttons will be disabled and a child will not be
G
able to alter any wash programme or option settings. Once selected
this feature remains activated, even when the machine is ‘off’.
To use this feature press the ‘Child Lock’ button and hold down for 2
seconds. The child safe icon will begin to flash. When the icon stops flashing
the feature is activated. If any of the control buttons are pressed, the child
safe icon will flash and the machine will bleep 3 times: no alterations to the
control settings will be allowed. If power is interrupted, at any time, pressing
any button will reactivate the child lock feature.
To deactivate this feature hold the ‘Child Lock’ button down for 4
seconds. You will then hear a bleep and the child safe icon will go out.
Time Delay
This feature allows you to delay the start of any wash programme
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elected. The programme start can be delayed for a maximum of 20 hours
To use this feature select the wash programme and any options you require
and then press the ‘Time Delay’ button once. The display window will
indicate ‘1hr’. Repeated pressing of the ‘Time Delay’ button will increase the
delayed start time in 1 hour increments up to 20 hours maximum and will
scroll back to 0 hours. Once you have selected the appropriate time delay
press the ‘Start’ button. The display window will briefly show the temperature
and time of the selected programme and then the set time delay. The words
‘Time Delay’ will continually flash in the display window and the time will
count down in hours until the end of the Time Delay. Then the ‘Time to End’
will be displayed and the programme will start.
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Options
Option buttons
Any of the following optional wash features can be selected after the wash programme
selection, with the exception of ‘Fast Forward’, which can only be activated after the wash
programme has started.
To choose an optional wash feature, press the option button once or in some cases scroll
through the options given in the display window.
How Dirty
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This option allows the washing machine to take into account how dirty the
washing is. You can select ‘Normal’,‘Heavy’ or ‘Light’ load soil level and the
selected wash programme is modified accordingly.
This option is set automatically to ‘Normal’ soiling which will be displayed adjacent to
the ‘How Dirty’ button. Repeated pressing of the ‘How Dirty’ button allows you to
scroll through the ‘Normal’,‘Heavy’ and ‘Light’ soiling settings. When you select the
‘Heavy’ option, the machine will automatically do a pre-wash prior to your chosen
programme.You will therefore need to add detergent to the pre-wash compartment
in addition to the main wash compartment.
This is not available with the Rinse and Spin programmes.
Also ‘Heavy’ soiling cannot be selected for the Wool, Silk and Handwash
programmes.
On the Fast Wash programme only ‘Light’ soiling is available
Pre Wash
This option provides a short wash cycle, at 30˚, before the selected wash
G
programme starts. It is used to loosen the heavy soil deposits on clothes.
It is recommended that detergent is also used in the Prewash compartment.
To use this option press the ‘Pre-Wash’ option button once and
the display window above the ‘Pre-Wash’ option button.
Press again to cancel the option.
illuminates in
This option is not available with Wool, Silk, Handwash, Fast Wash and the Rinse
and Spin programmes.
Mini Load
Select this option for washing a smaller load.
G
In addition to reducing actual washing time, this option will reduce the water
and energy consumption by up to 50%.
To use this option, press the ‘Mini Load’ option button once and
the display window above the ‘Mini Load’ option button.
Press again to cancel the option.
illuminates in
Note:You can reduce the amount of detergent you use with this wash.
This option is available with all programmes.
Reduce Creases
This option reduces the wash action and spin speed for delicate clothes.
To use this option press the ‘Reduce Creases’ option button once and
G
illuminates in the display window above the ‘Reduce Creases’ option button.
Press again to cancel the option.
This option is not available with Cotton, Wool and Handwash.
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Options
Option buttons
Rinse Hold
G
This option holds clothes in the final rinse water, keeping them fresh
until you are ready to complete the programme
To use this option press the ‘Rinse Hold’ button once,
illuminates in the
display window above the ‘Rinse Hold’ option button. Complete the final spin
by pressing the ‘Rinse Hold’ button again when the symbol is flashing. This
option is not available with Wool, Handwash and the Spin only
programmes.
Time Saver
This option can be used to reduce the time of a wash programme.
To use this option press the ‘Time Saver / F.Fwd’ option button once before
the wash programme is started, the chevron progress lights will
illuminate.
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This option is not available with Fast Wash and Rinse and Spin
programmes.
Fast Forward
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This option allows you to skip one stage in the wash programme which
is currently running.
To use this option, select your wash programme and press ‘Start’ to begin the
programme. Wait for the status light for the stage you want to skip in the
programme to illuminate and then press the ‘Time Saver / F.Fwd’ option
button. The machine will bleep and the chevron progress light above the
‘Time Saver / F.Fwd’ button will be flashing. The chevrons will stop flashing
when the machine has moved to the next stage. When the chevrons have
stopped flashing you can press the ‘Time Saver / F.Fwd’ button again to skip
to the next stage and so on or you can allow the programme to continue to
the end as normal.
Note: While the chevrons are flashing you can cancel this feature and return
to the normal wash cycle, by pressing the ‘Time Saver / F.Fwd’ option button
again.
This option is available with all programmes.
Automatic Features
Auto half load
Auto half load saves you time and money when washing smaller loads. Water levels are automatically adjusted
to cater for the different loads.
Unbalanced load warning
Your machine has an inbuilt feature to prevent it spinning with an unbalanced load. This will minimise
excessive vibration and prolong the life of the machine.
Before each spin the machine ‘senses’ the load within the drum and if the machine considers the load to be
unbalanced, it will not automatically spin. Instead the machine will try to redistribute the load to achieve
balance by tumbling backwards and forwards. If it is unable to balance the load after the fifth attempt the
machine will abort the spin process. As an indicator to you that this has happened the ‘Spin’ progress status
light will flash, to advise that no spin has been performed.
If this safety feature is encountered you can spin the load, after first opening the door, redistributing the load
and reselecting a fast or slow spin programme. In the case of small loads or single items you may try adding
some extra items of a comparable size to help balance the load.
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Options
The following options can be selected to alter the nature of the
chosen wash programme by changing the spin speed, number of
rinses or the programme temperature. To choose a control option
press the option button and scroll through the option menu’s,
following the display window prompts. If the options is not available
with a particular wash programme the machine will bleep 3 times.
Variable Spin
●
This control option can only be used to reduce the spin speed of the
selected programme. The maximum spin speed for the selected
programme will be illuminated in the display window then the ‘Variable
Spin’ button is pressed and you will hear a bleep. By pressing the ‘Variable
Spin’ button again, you will hear another bleep and the spin speed will have
been reduced by 100rpm. The spin speed can be reduced to zero (with the
exception of the Spin only programmes, minimum 400rpm) or you can scroll
back to the original spin speed by repeatedly pressing the ‘Variable Spin’
button.
This option is available with all wash programmes, including the Rinse
and Spin only programmes.
Variable Rinse
This control option can be used to add a rinse for people with sensitive
skin or to delete a rinse to save water.
A rinse can be added to a wash programme by pressing the
●
‘Variable Rinse’ button once, you will hear a bleep and see ‘Add’
‘Rinse’ illuminated in the display window adjacent to the
‘Variable Rinse’ button.
The‘Add’‘Rinse’option is not available with the Wool or handwash programmes.
To delete a rinse, press the ‘Variable Rinse’ button twice, you will
hear two bleeps (one for each press of the button) and ‘Reduce’
‘Rinse’ will illuminate in the display window adjacent to the
‘Variable Rinse’ button.
The ‘Reduce’‘Rinse’ option is not available with Wool, Handwash,
Quickwash and the Rinse and Spin programmes.
Press the ‘Variable Rinse’ button again to cancel the ‘Add’‘Rinse’ and ‘Reduce’
‘Rinse’ options and no lights will be illuminated.
Variable Temperature
This control option can only be used to reduce the temperature of the
●
selected wash programme. When the ‘Variable Temp’ button is pressed
the maximum temperature for the selected programme will be illuminated in
the display window and you will hear a bleep. By pressing the ‘Variable
Temp’ button again, you will hear another bleep and the temperature will
have been reduced by 5˚C. The temperature can be reduced to a minimum
of 20˚C or you can scroll back to the original temperature by repeatedly
pressing the ‘Variable Temp’ button.
Note: This does not effect the incoming water supply temperature, only the
target machine wash temperature.
This option is not available with the Rinse and Spin programmes.
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Cleaning and maintenance
Removing and cleaning the
dispenser drawer and
compartments
Cleaning the
outside
Use a damp cloth
to clean the
outside surfaces
of the machine.
WARNINGS:
● Do not clean
any part of
Note: You should clean the dispenser
drawer regularly.
your machine
with abrasive
cleaners,
Pull the dispenser drawer out until it
reaches its stop.
Cleaning the
door bowl
Clean the inside
surface of the
door bowl
regularly with a
soft cloth.
1
Press the drawer
2
scouring
release latch down
to remove the
agents, acids,
chlorine based
bleach or
dispenser drawer.
metal polish
as they may
cause damage.
Clean and dry the dispenser drawer,
3
syphons, grate and fabric
conditioner exit channel.
Regularly clean the outlet pipe area.
● Do not try
to clean any
part of the
dispenser
outlet pipe area
drawer while
the machine is
working.
Harsh abrasive
cleaners should
not be used as
they can scratch
the surface.
fabric conditioner
exit channel
Replace the
4
A build-up of
dispenser
drawer in
position and
push it firmly
back into
place.
soiling and water
hardness residue
may result in
water leaking
from the door.
Maintenance wash
Using too little detergent can cause a build up of grease, dirt
and hard water salts, which, over time may damage your
machine, your clothes and could cause the machine to smell.
We recommend you carry out a maintenance wash two or
three times a year to keep the machine and the outlet pipes
clean and free from a build up of these deposits.
Simply run a 95˚ White Cotton programme without laundry,
using the usual amount of biological detergent for normal
soiling.
NOTE: This will take approximately 2 hours to complete.
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Troubleshooting...
In the unlikely event that you have problems with your machine, the following guide
may help you to get your machine working correctly straight away. ..
The machine will not start...
The door will not open until the ‘Red
Keyhole’ symbol goes out shortly after
the programme has finished.
● Close the door. Check that the machine
has power. Choose a programme and
press the ‘START’ button. Check to see if
a ‘Red Keyhole’ symbol is flashing in the
display window, if so, see below.
If it is not, check to see:
● There is still water in the machine.
Go through all the points in the next
section,‘The machine will not pump out
water...’
i) If ‘Time Delay’ has been selected.
ii) The machine is plugged in and is
switched ‘On’.
The machine will not pump out the
water...
iii) If the socket is OK. Try another
appliance in the socket to check.
iv) If the fuse in the machine plug is OK.
If not, replace it, see ‘Connect your
machine to the electrical supply’
(see section: INSTALLING YOUR
MACHINE).
● Make sure that there is no blockage in
the drain hose and that it is not kinked.
● Is the drain hose installed correctly?
● If you have connected your machine to a
sink waste system, make sure that you
have cut out the membrane from the
under sink drainage system.
(see section: INSTALLING YOUR
MACHINE).
● Ensure that the drainage system,
standpipe or under sink connection is
free from any blockage.
v) If ‘Child Lock’ is activated (see below).
A ‘Red Keyhole’ symbol
is flashing continuously...
● Shut the door firmly, until it clicks.
The symbol should now go out.
- If any of the above are found to be
the cause of your problem you will need
to run the machine through a spin only
programme.
A ‘Red Tap’ symbol is flashing...
● This means that the machine cannot fill.
Check that the water supply is turned on
and that the inlet hoses are not kinked.
● If you have chosen ‘Rinse Hold’, the light
will flash until you press the ‘Rinse Hold’
button to continue the programme.
The machine bleeps 3 times upon
pressing a button...
The machine is leaking...
● Check:
● Check the fill hoses have been tightened
at both ends? If not, tighten them.
● Are the fill hoses tightly fitted yet still
leaking? If so, replace the rubber
washers.
i) If the ‘Child Lock’ is activated (see
below).
ii) Is a wash programme currently
running and the programme can not
be changed?
iii) The option is not available with the
selected wash programme.
● Is the standpipe or household drain
blocked? You will need to call a plumber
if you cannot clear the blockage.
A ‘Red Baby Safe’ symbol is lit...
● This means that the machine has been
child locked. Deactivate this feature by
pressing and holding in the ‘Child Lock’
button for 4 seconds. You will hear a
beep and the ‘Red Baby Safe’ symbol will
go out, allowing you to use the machine
normally.
The clothes are hot at the end of the
programme...
● Check that the hoses are fitted correctly:
GREY to HOT
BLUE to COLD
I cannot read the information in the
display window...
● If the display window is not showing the
correct information, switch the machine
Off at the electric socket, wait 5 seconds
and switch back on.
The door will not open...
● Has the programme finished? Is the ‘End’
progress status light lit
Keyhole’ symbol flashing?
and a ‘Red
continued..
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Troubleshooting...
The ‘Time to End’ display jumps...
Water collects in the detergent
dispenser compartment...
● Is the retaining flap in the down position.
Lift to allow the water to drain away.
● The estimated programme times are
dependant on the temperature and
pressure of the incoming water supply,
the option(s) selected and the load being
washed. They may, therefore change
The dispenser drawer will not close
during the fill stages of each programme properly...
to take into account the extra heating or
fill time required.
● Please check that the drawer is properly
aligned.
● Is the drawer clogged with detergent?
(see: CLEANING & MAINTENANCE).
The programme takes a long time...
● Some programmes do take a long time.
Things which can lengthen the
programme time include low
Steam is coming from the dispenser
drawer...
temperature and low pressure of the
incoming hot water supply, or low cold
water pressure.
● We have designed the machine to release
steam from the dispenser drawer during
hot washes, so don’t worry.
The machine makes a noise or vibrates
during a spin programme...
If the noise is very loud you should check
whether:
Suds are coming from the dispenser
drawer...
● Have you used the correct low suds
automatic detergent?
i) You have removed the transit bolts.
ii) You have removed the polystyrene block.
iii)You have correctly adjusted the feet to
stabilize the machine.
iv)You have removed loose items such as
coins from pockets, as these can rattle
about inside the machine drum and
cause damage.
See ‘The Dispenser’ - Choose a suitable
detergent.
● If you have used the wrong type of
detergent, flush out your machine by
choosing a rinse programme.
Not all of the detergent has been flushed
away...
● Check that your water supply taps are
turned on fully.
The laundry has not spun dry...
● Is the ‘Spin’ progress status light flashing? ● Check the inlet hoses are not kinked.
If so, see the next section,‘The ‘Spin’
progress status light is flashing’.
● Did you use a short spin programme?
If so, try again using a faster spin
programme.
● Did you reduce the spin speed of the
selected programme using the ‘Variable
Spin’ option control button?
If so, select a faster spin programme.
● Did you use the ‘F.Fwd’ option and
skipped through the spin cycle?
If so select a Spin only programme.
● Is your hot water pressure low? If so
you may need a cold fill adaptor to run
your machine as cold fill only.
● If you have a detergent retaining flap for
dispensing liquid detergent, ensure it is in
its ‘up’ position when dispensing powder
detergent.
Remember, you will be charged for a service
call for problems caused by incorrect
installation, non-removal of transit bolts or
packaging, leaks from household pipework,
loose or blocked fill and drain hoses.
The ‘Spin’ progress status light is
flashing...
● This means that there has been an
unbalanced load and the machine could
not spin.
Washing items which do not have a wash
label or washing items that are not intended
as machine washable and not emptying
contents from pockets may cause pump or
drain blockages or may damage components
of the machine.
See ‘Unbalanced Load Warning’ in the
PROGRAMMES & OPTIONS section.
If the machine is still not working contact
Hotpoint Service, see the back page.
25
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Hotpoint guarantee
“Satisfaction guaranteed or your money back”
We give you a unique ‘satisfaction guaranteed’ promise - valid for 90 days - after
you have purchased your Hotpoint product. If there is a technical problem simply
and where necessary, we will arrange for an engineer to call. If the technical
problem is not resolved under this guarantee, we will replace your machine or,
if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour
guarantee as well as free replacement parts for the first 5 years (except
microwaves, selected integrated appliances and cooker hoods, which have a one
year guarantee) provided that they are fitted by a Hotpoint engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of
Ireland and is subject to the following provisions that your appliance:
● Has been installed and used correctly in accordance with this instruction
booklet.
● Has been used solely for domestic purposes and is located on domestic
premises (ie. not for commercial or trade use).
● Has been properly connected to a suitable electrical supply voltage as stated
on the appliance rating plate.
● Has not been subject to misuse, accident, modified or repaired by anyone other
than one of our own service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
Recycling & Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use
quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise risk of injury to children, remove the
door, plug and cut mains cable off flush with the appliance. Dispose of these parts separately to ensure that
the appliance can no longer be plugged into a mains socket.
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After sales service
“No company is better positioned to offer an after sales service on a Hotpoint
appliance than us - the manufacturer”
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully
inclusive parts and labour guarantee for the first 12 months. In addition to this you also
have the advantage of free replacement parts for the first 5 years when fitted by a
Hotpoint engineer. When the 12 months parts and labour guarantee expires we offer the
following after sales service options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your machine,
see page 2 for the location of these numbers.
Available 364 days a year with a fast, effective and value for money service.
We have the largest white goods repair service in the UK with over 1200 of our own fully
trained engineers. All repairs include a parts and labour guarantee for 12 months from the
date of the repair.
If you require any information or have any questions about your appliance, our operators
are on hand with help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer
two service cover plans to give you total peace of mind.
● Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during
the period of cover.
● Kitchen Cover
- FREE service repairs for all your Hotpoint appliances less than
8 years old.
Genuine Parts and Accessories
UK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through
our web site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
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Key contacts
After Sales Service
Over 1200 trained specialists, directly employed by us, ensure that you can have complete
confidence in both the appliances and services we offer.
Repair Service and Information Help Desk
UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number
Serial number
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
Republic of Ireland: (01) 842 6836
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.
PRINTED BY SIMLEX, FOUR ASHES, WOLVERHAMPTON
May 2003 1666200032-01
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