Hotpoint Washer AQ9L 292 U User Manual

Instructions for  
installation and use  
WASHING MACHINE  
Contents  
EN  
Installation, 2-3-4-5  
Unpacking and levelling  
Connecting the electricity and water supplies  
Technical data  
EN  
English,1  
Description of the machine, 6-7  
Control panel  
Running a wash cycle, 8  
Wash cycles and options, 9  
Table of wash cycles  
Wash options  
Detergents and laundry, 10  
Detergent  
Preparing the laundry  
Washing recommendations  
Load balancing system  
AQUALTIS  
Precautions and Tips, 11  
General safety  
AQ9L 292 U  
Disposal  
Opening the porthole door manually  
Care and maintenance, 12  
Cutting off the water and electricity supplies  
Cleaning the machine  
Cleaning the detergent dispenser drawer  
Caring for your appliance drum  
Cleaning the pump  
Checking the water inlet hose  
Trouble shooting, 13-14  
Assistance, 15-16  
1
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• the supply voltage is included within the values i ndicated  
on the Technical details table (see page 5);  
Connecting the drain hose  
EN  
Connect the drain hose,  
without bending it, to a  
draining duct or a wall  
drain situated between  
65 and 100 cm from the  
floor;  
• the socket is compatible with the washing machines  
plug. If this is not the case, replace the socket or the plug.  
Your appliance is now supplied with a 13 amp fused plug  
it can be plugged into a 13 amp socket for immediate use.  
Before using the appliance please read the instructions  
below.  
65 - 100 cm  
WARNING - THIS APPLIANCE MUST BE EARTHED.  
THE FOLLOWING OPERATIONS SHOULD BE CARRIED  
OUT BY A QUALIFIED ELECTRICIAN.  
The drain hose may  
be connected to an  
Replacing the fuse:  
under-sink trap. Before  
connecting the drain  
hose from the machine  
ensure that any blanks  
or removable ends have  
been taken off the spigot.  
When replacing a faulty fuse, a 13 amp ASTA approved  
fuse to BS 1362 should always be used, and the fuse  
cover re-fitted. If the fuse cover is lost, the plug must not  
be used until a replacement is obtained.  
Where it connects to  
the waste water pipe  
cut end off spigot or  
remove the blanking cap  
Replacement fuse covers:  
If a replacement fuse cover is fitted, it must be of the  
correct colour as indicated by the coloured marking or the  
colour that is embossed in words on the base of the plug.  
Replacements can be obtained directly from your nearest  
Service Depot.  
If it is place over the  
edge of a basin or sink  
be sure the free end of  
the hose should not be  
underwater.  
Removing the plug:  
If your appliance has a non-rewireable moulded plug  
and you should wish to re-route the mains cable through  
partitions, units etc., please ensure that either:  
the plug is replaced by a fused 13 ampere re-wearable  
plug bearing the BSI mark of approval.  
or:  
the mains cable is wired directly into a 13 amp cable outlet,  
controlled by a switch, (in compliance with BS 5733) which  
is accessible without moving the appliance.  
! We advise against the use of hose extensions; in case  
of absolute need, the extension must have the same  
diameter as the original hose and must not exceed 150  
cm in length.  
Ensure that if the drain hose is pushed into a standpipe,  
that the end does not go down more than 15cms (6  
inches). If the hose is pushed down too far, this may  
cause the machine to self -syphon ie. continuously  
empty as it is filling.  
Disposing of the plug:  
Ensure that before disposing of the plug itself, you make  
the pins unusable so that it cannot be accidentally inserted  
into a socket.  
Instructions for connecting cable to an alternative plug:  
Important: the wires in the mains lead are coloured in  
accordance with the following code:  
Electric connection  
Green & Yellow  
Blue  
Brown  
Earth  
Neutral  
Live  
Before plugging the appliance into the mains socket,  
make sure that:  
• the socket is earthed and in compliance with the  
applicable law;  
• the socket is able to sustain the appliances  
maximum power load indicated in the Technical details  
table (see page 5);  
3
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As the colours of the wires in the lead may not correspond  
with the coloured markings identifyng the terminals in your  
plug, proceed as follows:  
EN  
Connect Green & Yellow wire to terminal marked E or  
coloured Green or Green & Yellow.  
or  
Connect Brown wire to terminal marked L or coloured Red.  
Connect Blue wire to terminal marked N or coloured Black.  
If a 13 amp plug (BS 1363) is used it must be fitted with a  
13 amp fuse, either in the plug or adaptor or at the  
distribution board.  
If you are in any doubt about the electrical supply to your  
machine, consult a qualified electrician before use.  
How to connect an alternative plug:  
The wires in this mains lead are coloured in accordance with  
the following code:  
BLUE  
BROWN  
NEUTRAL (N)  
LIVE (L)  
GREEN & YELLOW  
EARTH (E)  
Disposing of the appliance:  
When disposing of the appliance please remove the plug  
by cutting the mains cable as close as possible to the plug  
body and dispose of it as described above.  
GREEN &  
YELLOW  
13 ampere fuse  
BROWN  
CROSS-BAR  
CORD GRIP  
BLUE  
! The washing machine should not be installed in an outdoor  
environment, not even when the area is sheltered, because  
it may be very dangerous to leave it exposed to rain and  
thunderstorms.  
! When the washing machine is installed, the mains socket  
must be within easy reach.  
! Do not use extensions or multiple sockets.  
! The power supply cable must never be bent or  
dangerously compressed.  
! The power supply cable must only be replaced by an  
authorised serviceman.  
Warning! The company denies all liability if and when these  
norms are not respected.  
4
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EN  
Technical data  
Model  
AQ9L 292 U  
width 59.5 cm  
height 85 cm  
depth 64,5 cm  
Dimensions  
Capacity  
from 1 to 9 kg  
Electrical  
please refer to the technical data plate  
fixed to the machine  
connections  
maximum pressure 1 MPa (10 bar)  
Water connections minimum pressure 0.05 MPa (0.5 bar)  
drum capacity 62 litres  
Spin speed  
up to 1200 rotations per minute  
Energy rated  
programmes  
according to  
regulation  
programme  
using a load of 9 kg.  
; temperature 60°C;  
EN 60456  
This appliance conforms to the following  
EC Directives:  
- 2004/108/EC (Electromagnetic Compa-  
tibility)  
- 2006/95/EC (Low Voltage)  
- 2002/96/EC  
5
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Description of the machine  
CONTROL  
PANEL  
EN  
PORTHOLE DOOR  
PORTHOLE DOOR  
HANDLE  
KICK STRIP  
ADJUSTABLE FEET  
PORTHOLE DOOR  
1. pre-wash compartment:  
use powder detergent.  
2. main wash compartment:  
use powder or liquid  
detergent. If using the  
latter type of detergent, we  
recommend it is poured  
into the drawer immediately  
before you start the washing  
machine.  
Always use the handle to  
open the porthole door (see  
figure).  
1
2
washing additives compartment: for fabric softener  
or liquid additives. We recommend that the maximum  
level indicated by the grille is not exceeded, and that  
concentrated fabric softeners are diluted.  
DETERGENT DISPENSER DRAWER  
The detergent dispenser  
drawer is located inside  
the machine and can be  
accessed by opening the  
door.  
For more information on  
detergent measures, please  
refer to the chapter entitled  
“Detergents and laundry”.  
Standby mode  
This washing machine, in compliance with new energy  
saving regulations, is fitted with an automatic standby  
system which is enabled after about 30 minutes if no  
activity is detected. Press the ON-OFF  
wait for the machine to start up again.  
button briefly and  
6
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Control panel  
WASH  
CYCLE  
PHASE  
icons  
DELAY TIMER  
indicator light  
TEMPERATURE  
indicator light  
ECO indicator light  
SPIN  
indicator  
light  
START/PAUSE  
button with indicator  
light  
OPTION buttons with  
OPTION buttons with  
WASH CYCLE  
SELECTOR knob  
indicator lights  
indicator lights  
CHILD LOCK button  
with indicator light  
DELAY  
TIMER  
Button with ON/OFF  
indicator light  
TEMPERATURE button  
DOOR LOCKED  
indicator light  
button  
SPIN SPEED  
button  
START/PAUSE button with indicator light: when the green  
indicator light flashes slowly, press the button to start a  
wash cycle. Once the cycle has begun the indicator light  
will remain lit in a fixed manner. To pause the wash cycle,  
press the button again; the indicator light will flash in an  
Button with  
ON/OFF indicator light: press this briefly  
to switch the machine on or off. The green indicator light  
indicates that the machine is switched on. To switch off the  
washing machine during the wash cycle, press and hold  
the button for approximately 3 seconds; if the button is  
pressed briefly or accidentally the machine will not switch  
off. If the machine is switched off during a wash cycle, this  
wash cycle will be cancelled.  
orange colour. If the “Door locked”  
indicator light is  
switched off, the door may be opened. To start the wash  
cycle from the point at which it was interrupted, press the  
button again.  
WASH CYCLE SELECTOR knob: may be turned in  
either direction. To select the most suitable wash cycle,  
please refer to the Table of wash cycles”.  
DOOR LOCKED  
indicator light: indicates that the  
porthole door is locked. To open the door, pause the wash  
cycle (see “Running a wash cycle”).  
The knob will not move during the wash cycle.  
CHILD LOCK  
button with indicator light: to activate  
TEMPERATURE  
button: press to modify or exclude  
or deactivate the CHILD LOCK, press and hold the button  
for approximately 2 seconds. when the indicator light  
is illuminated, the control panel is locked. This means it  
is possible to prevent wash cycles from being modified  
accidentally, especially where there are children in the  
home.  
the temperature setting; the value will be identified by the  
indicator lights above it (see “Running a wash cycle”).  
SPIN SPEED CYCLE  
button: press to modify or  
exclude the spin cycle; the value will be identified by the  
indicator lights above it (see “Running a wash cycle”).  
DELAY TIMER  
for the selected wash cycle; the delay time will be identified  
by the indicator lights above (see “Running a wash cycle”).  
button: press to set a DELAY TIMER  
ECO indicator light: the  
icon lights up when, after  
altering the washing parameters, an energy saving of  
at least 10% is made. Furthermore, before the machine  
enters “Standby” mode, the icon will light up for a few  
seconds; when the machine is switched off the estimated  
energy saving will be around the 80% mark.  
OPTION buttons with indicator lights: press to select the  
available options. The indicator light corresponding to the  
selected option will remain lit (see “Running a wash cycle”).  
WASH CYCLE PHASE icons: these illuminate to indicate  
the progress of the wash cycle (Wash  
– Drain ).  
The text lights up when the cycle is complete.  
– Rinse  
– Spin  
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Running a wash cycle  
WARNING: before you use the washing machine for the  
first time, run a wash cycle with detergent and no laundry,  
using the 90° cottons cycle without pre-wash.  
! If the selected option is not compatible with another  
option that has been selected previously, the indicator  
light corresponding to the first option selected will  
flash and only the second option will be activated; the  
indicator light corresponding to the button will remain lit  
in a constant manner.  
EN  
1. SWITCH THE MACHINE ON. Press the  
All the indicator lights will illuminate for 1 second; the  
indicator light corresponding to the button will then  
button.  
remain lit in a fixed manner and the START/PAUSE  
indicator light will flash slowly.  
7. START THE PROGRAMME. Press the START/PAUSE  
button. The corresponding indicator light remains lit in  
a fixed manner and the porthole door locks (the  
2. LOAD THE LAUNDRY. Open the porthole door.  
Load the laundry, making sure you do not exceed the  
maximum load value indicated in the table of wash  
cycles on the following page.  
DOOR LOCKED indicator light illuminates). The icons  
corresponding to the wash cycle phases will light up  
during the cycle to indicate which phase is currently in  
progress. To change a wash cycle once it has already  
started, pause the washing machine by pressing the  
START/PAUSE button; then select the desired cycle and  
press the START/PAUSE button again. To open the door  
during a wash cycle, press the START/PAUSE button;  
3. MEASURE OUT THE DETERGENT. Pull out the  
detergent dispenser drawer and pour the detergent into  
the relevant compartments as described in “Description  
of the machine”.  
4. CLOSE THE PORTHOLE DOOR.  
if the DOOR LOCKED  
indicator light is switched off  
5. SELECT THE PROGRAMME. Turn the WASH CYCLE  
SELECTOR KNOB right or left, until you have selected  
the desired wash cycle. A temperature and spin speed  
is set for each wash cycle; these may be adjusted.  
you may open the door. Press the START/PAUSE button  
again to restart the wash cycle from the point at which it  
was interrupted.  
8. THE END OF THE WASH CYCLE. This is indicated  
by the illuminated text END. The porthole door may be  
opened immediately. If the START/PAUSE indicator light  
is flashing, press the button to end the cycle. Open the  
door, unload the laundry and switch off the machine.  
6. CUSTOMISE THE WASH CYCLE. Use the relevant  
buttons on the control panel:  
Modify the temperature and/or spin  
speed.  
The machine automatically displays the maximum  
temperature and spin speed values set for the selected  
cycle, or the most recently-used settings if they are  
compatible with the selected cycle. The temperature can  
! If you wish to cancel a cycle which has already begun,  
press and hold the  
button until the cycle stops and the  
machine switches off.  
Bag for quilts, curtains and delicate garments  
The Aqualtis washing machine makes it easier for you  
to wash even the most valuable and delicate garments  
in complete confidence thanks to the special bag which  
protects the laundry (this is supplied with the machine).  
We recommend that the bag is used every time you wash  
quilts and padded items with an outer layer made using  
synthetic material.  
be decreased by pressing the  
wash ( ) setting is reached. The spin speed may be  
progressively reduced by pressing the button, until it  
button, until the cold  
is completely excluded ( ). If these buttons are pressed  
again, the maximum values are restored.  
! Exception: if the “Cotton” programme is selected, the  
temperature can be increased up to a value of 90°C.  
Set a Delay Timer.  
* Steam Refresh  
To set the “delayed start” option for the program you  
have selected, press the button until the indicator light  
for the desired delay time is illuminated.  
On pressing the button six times, this function will  
deactivate.  
This programme refreshes garments by removing bad  
odours and relaxing the fibres (1.5 kg, roughly 3 items).  
Insert dry items only (that are not dirty) and select  
programme “  
cycle is completed, so we recommend hanging them to  
dry. The “ “ programme makes ironing easier.  
“. The garments will be damp once the  
! Once the START/PAUSE button has been pressed, the  
time delay may only be decreased.  
Moreover, with the “Steam Perfume” laundry balls, your  
favourite perfume can be added to your laundry. Place a  
few drops of perfume on the sponge contained inside the  
laundry ball, close it and insert it into the drum together  
with the laundry. Then launch the specific programme “  
“. At the end of the cycle, garments will be relaxed and  
fragrant.  
! Not recommended for wool or silk garments.  
! Do not add too much perfume to the sponge in order to  
avoid it dripping.  
Modify the cycle settings.  
Press the OPTION buttons to customise the wash cycle  
in accordance with your own requirements.  
• Press the button to activate the option; the  
corresponding indicator light will switch on.  
• Press the button again to disable the option; the  
indicator light will switch off.  
! If the selected option is not compatible with the  
selected wash cycle, this incompatibility will be signalled  
by the flashing of the indicator light ; the option will not  
be activated.  
! Do not add softeners or detergents.  
8
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Wash cycles and options  
Table of wash cycles  
Detergent and additives  
Max.  
speed  
(rpm)  
Max.  
load  
(kg)  
Max. temp.  
(°C)  
Cycle  
duration  
Deter-  
gent for gent for  
prewash wash  
Deter-  
Icon Description of the wash cycle  
Fabric  
softener  
Cottons wash cycles  
Cottons with pre-wash  
(Add detergent to the relevant compartment).  
90°  
1200  
1200  
9
9
190  
171  
60°  
(Max. 90°C)  
Cotton (1): heavily soiled whites and resistant colours.  
-
Cotton (2): heavily soiled whites and delicate colours.  
40°  
40°  
40°  
40°  
1200  
1200  
600  
-
-
-
-
9
9
2
4
148  
96  
Coloured Cotton (3)  
Shirts  
69  
Jeans  
800  
80  
Special programmes  
Baby: heavily soiled delicate colours  
40°  
60°  
800  
800  
-
-
4
4
118  
85  
Durable Synthetics  
* Steam Refresh (see previous page).  
"Bed & Bath"" for bedlinen and towels.  
Duvets: for down-stuffed garments.  
-
-
-
-
-
-
-
-
-
1,5  
9
20  
95  
94  
55  
55  
60°  
30°  
30°  
40°  
1200  
1000  
0
3,5  
2
Silk: for garments in silk and viscose, lingerie.  
Wool: for wool, cashmere, etc.  
600  
2
Mix 30': to refresh lightly soiled garments quickly (not suitable  
for wool, silk and clothes which require washing by hand)  
Partials wash cycles  
30°  
800  
-
3,5  
30  
Rinse  
Spin  
-
-
-
1200  
1200  
0
-
-
-
-
-
-
-
9
9
9
36  
16  
2
Drain  
-
For all Test Institutes:  
1) Test wash cycle in compliance with regulation EN 60456: set wash cycle  
with a temperature of 60°C.  
2) Long wash cycle for cottons: set wash cycle  
3) Short wash cycle for cottons: set wash cycle  
with a temperature of 40°C.  
with a temperature of 40°C.  
Wash options  
Eco Option  
Easy Iron  
The Eco Option saves energy by not heating the water  
used to wash your laundry – an advantage both to the  
environment and to your energy bill. Instead, intensified  
wash action and water optimisation ensure great wash  
results in the same average time of a standard cycle.  
For the best washing results we recommend the usage of a  
liquid detergent.  
By selecting this option, the wash and spin cycles will be  
modified in order to reduce the formation of creases.  
At the end of the cycle the washing machine drum will  
rotate slowly; the “Easy Iron” and START/PAUSE indicator  
lights will flash. To end the cycle press the START/PAUSE  
button or the “Easy Iron” button.  
For the Silk  
wash cycle, the machine will end the cycle  
! It cannot be used in conjunction with  
,
,
,
,
,
while the laundry is soaking and the “Easy Iron” indicator  
light will flash. To drain the water so that the laundry may  
be removed, press the START/PAUSE button or the “Easy  
Iron” button.  
,
,
,
,
,
.
Time Saver  
If you select this option, the wash cycle duration will be  
reduced by 30%-50%, depending on the selected cycle,  
thereby guaranteeing simultaneous water and energy  
saving. Use this cycle for lightly soiled garments.  
! It cannot be used in conjunction with  
,
,
,
,
,
.
Steam Hygiene  
This option enhances washing performance by generating  
steam during the wash cycle that eliminates any bacteria  
from fibres while treating them at the same time. Place the  
laundry in the drum, choose a compatible programme and  
select option “ “.  
! It cannot be used in conjunction with  
,
,
,
,
,
,
,
,
,
.
! The steam generated during washing machine operation  
may cause the porthole door to become hazy.  
! It cannot be used in conjunction with  
,
(90°C),  
,
,
,
,
,
,
,
,
,
.
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Detergents and laundry  
Silk: use the special “Silk”  
wash cycle to wash all silk  
garments. We recommend the use of special detergent  
which has been designed to wash delicate clothes.  
Detergent  
EN  
The type and quantity of detergent required depend on  
the type of fabric you are washing (cotton, wool, silk, etc.),  
as well as its colour, the washing temperature, the level of  
soiling and the hardness of the water in the area.  
Measuring out the detergent carefully will avoid wastage  
and help to protect the environment: although they are  
biodegradable, detergents still contain ingredients which  
alter the balance of nature.  
Curtains: use the “Silk”  
wash cycle. These should be  
folded and placed inside the bag provided.  
Wool: Hotpoint is the only washing machine brand to  
have been awarded the prestigious Woolmark Platinum  
Care endorsement (M.0508) by the Woolmark Company,  
which means that all woollen garments may be washed in  
the washing machine, even those which state “hand wash  
We recommend the following:  
• use powder detergents for white cotton garments and  
pre-washing.  
• use liquid detergents for delicate cotton garments and  
for all low-temperature wash cycles.  
• use gentle liquid detergents for wool and silk garments.  
The detergent should be poured into the relevant  
compartment - or the dispenser placed directly inside the  
drum - before the wash cycle begins. In the latter case, it  
will not be possible to select the Cottons with pre-wash  
cycle.  
only”  
on the label. The “Wool” wash cycle can be used  
to wash all woollen garments in the washing machine while  
guaranteeing optimum performance.  
Duvets: to wash double or single duvets (the weight of  
which should not exceed 3,5 kg), cushions or clothes  
padded with goose down such as puffa jackets, use the  
special “Duvets”  
wash cycle. We recommend that  
duvets are placed in the drum with their edges folded  
inwards (see figure) and that no more than ¾ of the total  
volume of the drum is used. To achieve the best results,  
we recommend that a liquid detergent is used and placed  
inside the detergent dispenser drawer.  
! Do not use hand washing detergents because these  
create too much foam.  
Preparing the laundry  
• Shake out the garments before loading them into the  
machine.  
• Divide the laundry according fabric type (symbol on the  
washing instruction label) and colour, making sure you  
separate the coloured garments from the white ones;  
• Empty all pockets and check the buttons;  
• Do not exceed the values listed in the Table of wash  
cycles”, which refer to the weight of the laundry when  
dry.  
How much does your laundry weigh?  
Quilts: to wash quilts with a synthetic outer layer, use the  
1 sheet  
400-500 g  
150-200 g  
400-500 g  
900-1200 g  
150-250 g  
400-500 g  
150-200 g  
bag provided and set the wash cycle to “Duvets”  
.
1 pillowcase  
1 tablecloth  
1 bathrobe  
1 towel  
1 pair of jeans  
1 shirt  
Bedlinen and towels: use the “Bed & Bath”  
cycle to  
wash laundry from all over the house; this optimises fabric  
softener performance and helps you save time and energy.  
We recommend the use of powder detergent.  
Stubborn stains: it is wise to treat stubborn stains with  
solid soap before washing, and to use the Cottons with  
pre-wash cycle.  
Washing recommendations  
Shirts: use the special “Shirts”  
wash cycle to wash  
Load balancing system  
shirts in different fabrics and colours to guarantee they  
receive the best possible care.  
Jeans: use the special “Jeans” wash cycle for all denim  
garments; turn inside out before washing and use a liquid  
detergent.  
Baby: use the special “Baby” wash cycle to remove  
the remove the soiling typically caused by babies, while  
removing all traces of detergent from nappies in order to  
prevent the delicate skin of babies from suffering allergic  
reactions. The cycle has been designed to reduce the  
amount of bacteria by using a greater quantity of water  
and optimising the effect of special disinfecting additives  
added to the detergent. At the end of the wash cycle, the  
machine will slowly rotate the drum; to end the cycle press  
the START/PAUSE button.  
Before every spin cycle, to avoid excessive vibrations  
before every spin and to distribute the load in a uniform  
manner, the drum rotates continuously at a speed which  
is slightly greater than the washing rotation speed. If,  
after several attempts, the load is not balanced correctly,  
the machine spins at a reduced spin speed. If the load is  
excessively unbalanced, the washing machine performs  
the distribution process instead of spinning. To encourage  
improved load distribution and balance, we recommend  
small and large garments are mixed in the load.  
10  
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Precautions and tips  
Opening the porthole door manually  
! The machine was designed and constructed in  
accordance with international safety regulations. The  
following information is provided for safety reasons and  
must therefore be read carefully.  
EN  
In the event that it is not possible to open the porthole door  
due to a powercut, and if you wish to remove the laundry,  
proceed as follows:  
General safety  
1. remove the plug from the  
electrical socket.  
• This appliance was designed for domestic use only.  
• This appliance is not intended for use by persons  
(including children) with reduced physical, sensory  
or mental capabilities, or lack of experience and  
knowledge, unless they have been given supervision  
or instruction concerning use of the appliance by a  
person responsible for their safety. Children should be  
supervised to ensure that they do not play with the  
appliance.  
2. make sure the water level  
inside the machine is lower  
than the door opening; if  
it is not, remove excess  
water using the drain hose,  
collecting it in a bucket as  
indicated in the figure.  
• The machine must only be used by adults, in  
accordance with the instructions given in this manual.  
• Do not touch the machine when barefoot or with wet or  
damp hands or feet.  
3. remove the cover panel on the lower front part of the  
washing machine (see overleaf).  
• Do not pull on the power supply cable when unplugging  
the appliance from the electricity socket. Hold the plug  
and pull.  
• Do not touch the drained water as it may reach  
extremely high temperatures.  
• Never force the porthole door. This could damage the  
safety lock mechanism designed to prevent accidental  
opening.  
4. pull outwards using the  
tab as indicated in the figure,  
until the plastic tie-rod is freed  
from its stop position; pull  
downwards until you hear a  
“click”, which indicates that  
the door is now unlocked.  
• If the appliance breaks down, do not under any  
circumstances access the internal mechanisms in an  
attempt to repair it yourself.  
• Always keep children well away from the appliance while  
it is operating.  
5. open the door; if this is  
still not possible repeat the  
procedure.  
• If it must be moved, proceed with the help of two or  
three people and handle it with the utmost care. Never  
try to do this alone, because the appliance is very heavy.  
• Before loading laundry into the washing machine, make  
sure the drum is empty.  
Disposal  
• Disposing of the packaging materials: observe local  
regulations so that the packaging may be re-used.  
• The European Directive 2002/96/EC relating to Waste  
Electrical and Electronic Equipment (WEEE) states  
that household appliances should not be disposed of  
using the normal solid urban waste cycle. Exhausted  
appliances should be collected separately in order to  
optimise the cost of re-using and recycling the materials  
inside the machine, while preventing potential damage  
to the atmosphere and to public health. The crossed-out  
dustbin is marked on all products to remind the owner  
of their obligations regarding separated waste collection.  
For more information relating to the correct disposal of  
household appliances, owners should contact their local  
authorities or appliance dealer.  
6. reposition the panel, making sure the hooks are securely  
in place before you push it onto the appliance.  
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Care and maintenance  
To access the pre-chamber:  
Cutting off the water and electricity  
supplies  
EN  
Turn off the water tap after every wash cycle. This will  
limit wear on the hydraulic system in the machine and  
help to prevent leaks.  
• Unplug the appliance when cleaning it and during all  
maintenance work.  
Cleaning the machine  
1. take off the cover panel on the front of the machine by  
first pressing it in the centre and then pushing downwards  
on both sides until you can remove it (see figures);  
The outer parts and rubber components of the appliance  
can be cleaned using a soft cloth soaked in lukewarm  
soapy water. Do not use solvents or abrasives.  
2. position a container so that  
it will collect the water which  
flows out (approximately 1.5 l)  
(see figure);  
3. unscrew the lid by rotating  
it in an anti-clockwise  
Cleaning the detergent dispenser  
drawer  
To remove the drawer, press  
direction (see figure);  
lever (1) and pull the drawer  
outwards (2) (see figure).  
Wash it under running water;  
this procedure should be  
repeated frequently.  
4. clean the inside thoroughly;  
5. screw the lid back on;  
6. reposition the panel, making sure the hooks are securely  
in place before you push it onto the appliance.  
Checking the water inlet hose  
Caring for your appliance drum  
Check the inlet hose at least once a year. If there are any  
cracks, it should be replaced immediately: during the wash  
cycles, water pressure is very strong and a cracked hose  
could easily split open.  
• Always leave the door ajar to prevent unpleasant odours  
from forming.  
Cleaning the pump  
The washing machine is fitted with a self-cleaning pump  
which does not require any maintenance. Sometimes,  
small items (such as coins or buttons) may fall into the  
protective pre-chamber at the base of the pump.  
! Make sure the wash cycle has finished and unplug the  
appliance.  
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Trouble shooting  
Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Centre  
(see “Assistance”), make sure that the problem cannot be not solved easily using the following list.  
EN  
Problem:  
The machine does not switch on.  
Possible causes / Solutions:  
• The appliance is not plugged into the socket fully, or not enough to make contact.  
• There is no power to the socket, or the fuse has blown in the mains plug.  
The wash cycle does not start.  
• The door is not closed properly.  
• The ON/OFF button has not been pressed.  
• The START/PAUSE button has not been pressed.  
• The water tap has not been turned on to allow water to flow into the machine.  
• The ‘DELAY TIMER’ has been selected.  
• The ‘CHILD LOCK’ is activated (see ‘The machine just ‘beeps’ when a  
programme or option is selected’ below).  
The machine does not fill with  
• The water inlet hose is kinked.  
water or Indicator light for the first • The water inlet hose is not connected to the water supply.  
wash cycle flashing rapidly.  
• The water pressure is too low.  
• The water tap has not been turned on to allow water to flow into the machine.  
• There is no water supply to the house.  
• The inlet valve filter is blocked.  
• The START/PAUSE button has not been pressed.  
The machine continuously fills with • The top of the drain hose is too low - It must be fitted at a height between 65  
water and continually drains away  
or Water left in the drum  
or Stuck on wash.  
and 100 cm from the floor (see “Installation”).  
• The drain hose is connected incorrectly to the sink trap allowing water to run  
into the machine, the drain hose must be positioned higher than the bottom of  
the sink to prevent water flowing down the drain hose.  
• The end of the drain hose has been pushed too far down the standpipe, the  
‘U’ bracket should be fitted 100 mm from the end of the drain hose.  
The machine does not drain or spin • The Pump filter is blocked.  
- (error lights flashing).  
• The drain hose is kinked (see “Installation”).  
New Installation - The blanking cap or spigot has not been removed if  
connected under a sink.  
• The drain hose or sink trap is blocked.  
The machine does not spin.  
• The Spin Speed is set to “ ” position.  
The machine does not drain or spin • The ‘EASY IRON’ option is enabled, or the ‘BABY’ program has been selected, at the  
- ‘EASY IRON’ light flashes.  
end of the program the machine drum will rotate slowly. To complete the wash cycle  
press the ‘START/PAUSE’ or the ‘EASY IRON’ buttons (see Wash Cycles & Options).  
• The ‘SILK’ program is selected, at the end of the program it requires the drain  
phase to be started. To complete the program press either the ‘START/PAUSE’  
or ‘EASY IRON’ buttons (see Wash Cycles & Options).  
The programme takes too long.  
• Programme times will vary due to water pressure, the incoming water  
temperature and if the wash load goes out of balance. This will increase the  
programme time accordingly (see ‘The machine wont spin properly’ below)  
- (Most Common Cause!)  
The machine vibrates a lot during  
the spin cycle.  
• The feet have not been adjusted, enabling the machine to rock.  
New Installation - Either the Transit Bolts including the plastic spacers, or the  
Polystyrene Packaging have not been removed when installing the machine.  
• The machine is trapped between cabinets and/or walls.  
• The load is in a slight out of balance condition and machine is spinning, but at  
a lower speed.  
• There will always be some motor, pump and drum noise during spin.  
The machine is noisy.  
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The machine wont spin properly.  
• Out of Balance detected when attempting to go into a spin cycle - If this  
happens the machine will continue to try to repeat the distribution of the load  
required before the machine will go into higher spin speeds - This will increase  
the programme time accordingly. This is a safety feature to prevent damage.  
Out of Balance can be caused by washing a single heavy item (eg duvet, quilt,  
etc). - Try the programme again using a different load.  
EN  
The machine leaks from the  
dispenser.  
• The dispenser drawer is blocked with detergent and requires cleaning.  
• The water pressure is too high and requires turning down - turn down the tap  
on the water supply pipe slightly and try again.  
• The machine is tilting forwards - It must be level when in its final position.  
The machine leaks (other than  
dispenser).  
• The fill hose is loose, check both the cabinet and tap ends.  
• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill  
hose is missing the rubber washer.  
• The drain hose is not fixed in properly.  
The Phase in Progress indicator  
lights flash rapidly at the same  
time as the ON/OFF indicator light.  
• Switch off the machine and unplug it, wait for approximately 1 minute and then  
switch back on again. If the problem persists contact Technical Assistance  
Centre.  
The machine smells.  
• The machine requires a service wash. Run a 90 degree wash cycle with  
detergent and no laundry.  
The machine door cannot be  
opened.  
• The door will not open until the door lock indicator light goes out shortly after  
the program has finished.  
• If there is no power to the machine you need to perform the manual unlocking  
procedure (see Precautions & Tips).  
Door Seal damaged at the bottom.  
• The door seal has drainage holes at the bottom - This is normal.  
• The water level is correct if it can be seen at the bottom of the door.  
The water level is too low when  
the machine is washing.  
The machine just ‘beeps’ when a  
programme or option is selected  
(Child Lock Symbol is lit).  
• Deactivate the Child Lock feature by pressing and holding in the ‘CHILD  
LOCK’ button for 2 seconds.  
Clothes are coming out too wet on  
‘Steam Refresh’ cycle.  
• Only dry items are to be used for this program. The program refreshes  
garments by removing bad odours and relaxing the fibres, also making items  
easier to iron if required.  
There is too much foam.  
• The detergent is not suitable for machine washing (it should display the text  
‘for washing machines’ or ‘hand and machine wash’ or the like).  
Too much detergent was used - less detergent is required in soft water.  
After completing the programme,  
or before starting a programme,  
the machine has turned itself off  
(no lights).  
To comply with new energy saving regulations the machine is fitted with an  
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate  
the machine, it can then either be switched off or a new programme selected.  
General.  
Your washing machine contains sensors that monitor progress during the wash  
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/progress).  
Normally, if your machine successfully completes the cycle, there is unlikely to  
be anything wrong!  
Remember, you will be charged for a service call for problems caused by incorrect installation, as listed above.  
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.  
Do not wash items which do not have a wash label, or wash items that are not intended as machine washable.  
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Assistance  
Guarantee  
EN  
12 Months Parts and Labour Guarantee  
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown  
repairs for twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective  
because of either workmanship or materials, we will, at our discretion, either repair or replace the  
appliance at no cost to you.  
This guarantee is subject to the following conditions:  
-
The appliance has been installed and operated correctly and in accordance with our  
operating and maintenance instructions.  
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise  
interfered with by any person not authorised by us.  
-
-
-
Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
-
Damage resulting from transportation, improper use, neglect or interference or as a result  
of improper installation.  
-
-
Replacement of any consumable item or accessory . These include but are not limited to: plugs,  
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR NON-  
DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you  
registering your appliance with us and the parts being fitted by one of our authorised engineers. There  
will be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply  
call our registration line on 08448 24 24 24 (ROI 01 230 0800).  
Extended Guarantees  
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense  
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on  
08448 226 226 (Republic of Ireland 01 230 0233).  
Free Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you  
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint  
Service Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or,  
where necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will  
replace your machine or, if you prefer, give you your money back.  
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195084912.01  
05/2010  
-
Xerox Fabriano  
After Sales Service  
EN  
No one is better placed to care for your Hotpoint appliance during the course of its working life than  
us - the manufacturer.  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and  
1000 fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08448 224 224  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08448 225 225  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts  
guarantee you must register your appliance with us.  
UK: 08448 24 24 24  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17  
Recycling & Disposal Information  
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right  
to use quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,  
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts  
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