Hotpoint Freezer HZ20221 User Manual

Operating Instructions  
FREEZER  
Contents  
GB  
Installation, 2-3  
Positioning and connection  
GB  
English  
Description of the appliance, 4  
Overall view  
Start-up and use, 5  
Starting the appliance  
Using the freezer to its full potential  
Maintenance and care, 6  
Switching the appliance off  
Cleaning the appliance  
Avoiding mould and unpleasant odours  
Defrosting the appliance  
Precautions and tips, 7  
General safety  
HZ2022.1  
Disposal  
Respecting and conserving the environment  
Troubleshooting, 8  
Guarantee, 9  
After Sales Service, 10  
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IMPORTANT:  
WIRES IN THE MAINS LEAD ARE COLOURED IN  
ACCORDANCE WITH THE FOLLOWING CODE...  
GB  
Green and Yellow - Earth  
Blue  
- Neutral  
- Live  
Brown  
As the colours of the wires in the mains lead may not  
correspond with the coloured markings identifying the  
terminals in your plug, proceed as follows:  
-
Connect Green and Yellow wire to  
terminal  
marked ‘E’ or  
Yellow.  
or coloured  
Green and  
-
-
Connect Brown wire to terminal marked ‘L’ or  
coloured red or brown.  
Connect Blue wire to terminal marked ‘N’ or coloured  
Black or Blue.  
If a 13amp plug (BS 1363) is used it must be  
fitted with a 13amp fuse. A 15amp plug must be  
protected by a 15amp fuse, either in the plug or adaptor  
or at the distribution board.  
If you are in any doubt about the electrical  
supply to your machine, consult a qualified  
electrician before use.  
CE Marking certifies that this appliance conforms to  
the following EEC directives :  
Low Voltage Equipment - 73/23/EEC & 93/68 EEC  
Electromagnetic Compatibility 89/336/EEC, 92/31/EEC  
& 93/68/EEC  
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Description of the  
appliance  
Overall view  
GB  
The instructions contained in this manual are applicable to different model refrigerators. The diagrams may not  
directly represent the appliance purchased.  
GREEN indicator Light  
RED indicator Light  
3
4
1
0
2
!
TEMPERATURE  
CONRTOL knob  
ON/OFF switch  
GREEN indicator light  
TEMPERATURE ADJUSTMENT knob  
This automatically adjusts the temperature inside the  
appliance.  
Increasingly cold temperatures may be selected by  
moving the knob from position 1 to position 4.  
This is illuminated when the appliance is connected to  
the electricity mains (press the ON/OFF switch so it is  
in the - position).  
RED Light  
This light goes on when the temperature inside the  
appliance is not sufficient to preserve foodstuffs.  
3
4
0
!
2
1
FREEZER and  
STORAGE  
compartment  
ICE tray  
STORAGE  
compartment  
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Start-up and use  
• In order to obtain a greater amount of space in the  
freezer compartment, you may remove the bins  
(except the lowest bin and the special COOL CARE  
ZONE bin, which has an adjustable temperature) and  
place the food directly onto the evaporator plates.  
Starting the appliance  
GB  
! Before starting the appliance, follow the installation  
instructions (see Installation).  
! Before connecting the appliance, clean the  
compartments and accessories well with lukewarm water  
and bicarbonate.  
! Do not open the door during freezing.  
! If there is a power cut or malfunction, do not open the  
freezer door. This will help maintain the temperature  
inside the freezer, ensuring that foods are conserved for  
at least 9 -14 hours.  
! RED Indicator Light. When this red light comes on for  
a prolonged period of time, it means that the freezer is  
not functioning properly and the temperature is rising too  
much. (Call your Service Centre)  
1. Plug the appliance in and make sure the GREEN and  
RED indicator lights are illuminated (press the ON/OFF  
switch so it is in the - position).  
2. When the red indicator light switches off, turn the  
TEMPERATURE ADJUSTMENT knob to a medium  
position. The freezer is now ready to be used.  
This warning light might come on for a brief period when:  
a) the door is left open for an extended period of time  
(when the freezer is being loaded or unloaded).  
Using the freezer to its full potential  
• Use the TEMPERATURE CONTROL knob to adjust the  
temperature.  
1 = warmest  
4 = coldest  
We recommend, however, a medium position.  
• Do not re-freeze food that is defrosting or that has  
already been defrosted. These foods must be cooked  
and eaten (within 24 hours).  
• Fresh food that needs to be frozen must not come into  
contact with food that has already been defrosted.  
Fresh food must be stored in the top FREEZER and  
STORAGE compartment.  
• Do not place glass bottles which contain liquids, and  
which are corked or hermetically sealed in the freezer  
because they could break.  
• The maximum quantity of food that may be frozen daily is  
indicated on the plate containing the technical properties  
located within the freezer (for example: Kg/24h: 4).  
ICE tray  
The fact that they are situated on the top part of the freezer  
drawers ensures greater cleanliness: the ice no longer  
comes into contact with the food placed inside the freezer  
compartment; furthermore, the dripping of the water during  
filling is avoided (a lid to cover up the hole after filling with  
water is also provided).  
1. Pull out the tray by pushing it up. Check that the tray  
is ompletely empty and fill it with water through the  
opening provided.  
2. Take care not to exceed the level indicated (MAX  
WATER LEVEL). Excess water prevents the ice cubes  
from dispensing (if this happens, wait for the ice to melt  
and empty the tray).  
3. Turn the tray 90°: due to the connected compartments  
each mould fills with water (see diagram).  
4. Close the opening with the lid provided and put the tray  
back.  
• Placing large amounts of fresh food in the freezer  
may temporarily increase the temperature inside the  
appliance (this is indicated when the RED indicator  
light illuminates). This situation, as it is only temporary,  
does not adversely affect the storage conditions of  
food that is already frozen.  
5. When the ice has formed (minimum time approximately  
8 hours) knock the tray against a hard surface and wet  
the outside so that the ice cubes come loose and take  
them out through the opening.  
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Maintenance and care  
GB  
• If you want to switch the appliance off for an extended  
period of time, clean the inside and leave the doors  
open.  
MAX  
WATER LEVEL  
Defrosting the appliance  
! Follow the instructions below.  
Do not use objects with sharp or pointed edges to  
defrost the appliance as these may damage the  
refrigeration circuit beyond repair.  
If the frost layer is greater than 5 mm, it is necessary to  
defrost manually:  
Switching the appliance off  
1. Switching the appliance off.  
During cleaning and maintenance it is necessary to  
disconnect the appliance from the electricity supply:  
2. Wrap frozen foods in newspaper and place them in  
another freezer or in a cool place.  
3. Leave the door open until the frost has melted  
completely. This can be made easier by placing  
containers with lukewarm water in the freezer  
compartment..  
1. Switch the appliance off (press the ON/OFF switch so  
that it is in the o position and the GREEN indicator light  
is off);  
2. pull the plug out of the socket.  
4. Certain appliances are fitted with the DEFROST  
WATER DRAIN system. Let the water flow into a  
container (see diagram).  
Cleaning the appliance  
• We recommend you clean your fridge with our  
Professional Fridge cleaner.To order please call us on  
• The external and internal parts, as well as the rubber  
seals may be cleaned using a sponge that has been  
soaked in lukewarm water and bicarbonate of soda or  
neutral soap. Do not use solvents, abrasive products,  
bleach or ammonia.  
5. Clean and dry the  
freezer compartment  
carefully before switching  
the appliance on again.  
• The removable accessories may be soaked in warm  
water and soap or dishwashing liquid. Rinse and dry  
them carefully.  
6. Wait for approximately  
2 hours, i.e. until the ideal storage conditions have  
been restored, before placing food in the freezer  
compartment.  
Avoiding mould and unpleasant odours  
• The appliance is manufactured with hygienic materials  
which are odour free. In order to maintain an odour free  
refrigerator and to prevent the formation of stains, food  
must always be covered or sealed properly.  
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Precautions and tips  
! The appliance was designed and manufactured in  
compliance with international safety standards. The  
following warnings are provided for safety reasons and  
must be read carefully.  
Disposal  
GB  
• Observe local environmental standards when  
disposing packaging material for recycling purposes.  
• The European Directive 2002/96/EC on Waste  
Electrical and Electronic Equipment (WEEE), requires  
that old household electrical appliances must not be  
disposed of in the normal unsorted municipal waste  
stream. Old appliances must be collected separately  
in order to optimise the recovery and recycling of  
the materials they contain and reduce the impact  
on human health and the environment. The crossed  
out “wheeled bin” symbol on the product reminds  
you of your obligation, that when you dispose of the  
appliance it must be separately collected.  
This appliance complies with the following  
Community Directives:  
- 73/23/EEC of 19/02/73 (Low Voltage) and  
subsequent amendments;  
-89/336/EEC of 03.05.89 (Electromagnetic  
Compatibility) and subsequent amendments;  
- 2002/96/CE..  
General safety  
• The appliance was designed for domestic use inside the  
home and is not intended for commercial or industrial use.  
Consumers should contact their local authority or  
retailer for information concerning the correct disposal  
of their old appliance.  
• The appliance must be used to store and freeze food  
products by adults only and according to the instructions  
in this manual.  
• The appliance must not be installed outdoors, even in  
covered areas. It is extremely dangerous to leave the  
appliance exposed to rain and storms.  
Respecting and conserving the  
environment  
• Do not touch the appliance with bare feet or with wet or  
moist hands and feet.  
• Install the appliance in a fresh and well-ventilated  
room. Ensure that it is protected from direct sunlight  
and do not place it near heat sources.  
• WARNING: do not damage the refrigerant circuit.  
• Do not touch the internal cooling elements: this could  
cause skin abrasions or frost/freezer burns.  
• Try to avoid keeping the door open for long periods or  
opening the door too frequently in order to conserve  
energy.  
• When unplugging the appliance always pull the plug from  
the mains socket, do not pull on the cable.  
• Always switch the appliance off and unplug it before  
cleaning it or carrying out any maintenance work. It is  
not sufficient to press the ON/OFF button so that it is  
in the o position (GREEN indicator light illuminated) to  
eliminate all electrical contact.  
• Do not fill the appliance with too much food:  
cold air must circulate freely for food to be preserved  
properly. If circulation is impeded, the compressor will  
work continuously.  
• In the case of a malfunction, under no circumstances  
should you attempt to repair the appliance yourself.  
Repairs carried out by inexperienced persons may  
cause injury or further malfunctioning of the appliance.  
• Do not place hot food directly into the refrigerator.  
The internal temperature will increase and force the  
compressor to work harder and will consume more  
energy.  
• Do not use any sharp or pointed utensils or electrical  
equipment - other than the type recommended by  
the manufacturer - inside the frozen food storage  
compartments.  
• Regularly check the door seals and wipe clean to  
ensure they are free of debris and to prevent cold air  
from escaping (see Maintenance).  
• Do not put ice cubes taken directly from the freezer into  
your mouth.  
• This appliance is not intended for use by persons  
(including children) with reduced physical, sensory or  
lack of experience and knowledge unless they have  
been given supervision or instruction concerning use of  
the appliance by a person responsible for their safety.  
Children should be supervised to ensure that they do not  
play with the appliance.  
• Keep packaging material out of the reach of children! It can  
become a choking or suffocation hazard.  
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Troubleshooting  
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.  
GB  
Malfunctions:  
Possible causes / Solutions:  
The green GREEN indicator light does  
not illuminate.  
• The plug has not been inserted into the electrical socket, or not far  
enough to make contact, or there is no power in the house.  
The RED indicator light remains  
illuminated constantly.  
• The door is not closed properly or has been open continuously.  
• The TEMPERATURE ADJUSTMENT knob is not in the correct position.  
The motor runs continuously.  
• The door is not closed properly or is continuously opened.  
• The outside ambient temperature is very high.  
• The thickness of the frost exceeds 2-3 mm (see Maintenance).  
• The appliance has not been installed on a level surface (see  
Installation).  
The appliance makes a lot of noise.  
• The appliance has been installed between cabinets that vibrate and  
make noise.  
• The internal refrigerant makes a slight noise even when the compressor  
is off. This is not a defect, it is normal.  
• A large amount of non-frozen food has been placed inside, causing the  
temperature inside the freezer to rise temporarily. As this is a short-term  
situation, it does not adversely affect the storage conditions of food that  
has already been frozen.  
The RED indicator light is illuminated  
for brief periods of time  
• The door has been left open for a long time (when placing food inside  
or taking it out). In this case, the illumination of this light is not an  
indicator of any freezer fault/problem.  
Don’t forget should our advice fail to resolve the problem with your appliance please call us on 08448 224 224 to  
Product failures are fully covered by your 12 months parts and labour guarantee. However, if we attend and there  
is no product failure or the failure has been caused by damage, misuse or by incorrect installation, charges will  
apply.  
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GB  
Guarantee  
12 Months Parts and Labour Guarantee  
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown  
repairs for twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective  
because of either workmanship or materials, we will, at our discretion, either repair or replace the  
appliance at no cost to you.  
This guarantee is subject to the following conditions:  
-
The appliance has been installed and operated correctly and in accordance with our  
operating and maintenance instructions.  
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise  
interfered with by any person not authorised by us.  
-
-
-
Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
-
-
-
Damage resulting from transportation, improper use, neglect or interference or as a result of  
improper installation.  
Replacement of any consumable item or accessory . These include but are not limited to: plugs,  
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR  
NON-DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you  
registering your appliance with us and the parts being fitted by one of our authorised engineers. There  
will be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply  
call our registration line on 08448 24 24 24 (ROI 01 230 0233).  
Extended Guarantees  
We offer a selection of repair protection plans that enable you to fully cover yourself against the  
expense of repair bills for the life of your policy. To find the ideal plan for you please call our advice line  
on 0 8448 226 226 (ROI 01 230 0233).  
Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you  
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint  
Service Hotline on 08448 224 224 (ROI 01 230 0233) for telephone assistance, or, where necessary,  
to arrange for an engineer to call. If we cannot resolve the technical problem we will replace your  
machine or, if you prefer, give you your money back.  
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GB  
After Sales Service  
No one is better placed to care for your Hotpoint appliance during the course of its working life than us -  
the manufacturer.  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and  
1000 fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08448 24 24 24  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08448 225 225  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts  
guarantee you must register your appliance with us.  
UK: 08448 24 24 24  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17  
Recycling & Disposal Information  
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use  
quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. Please see section “Precautions and tips” for  
details about disposal legislation. To minimise the risk of injury to children, remove the door, plug and  
cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the  
appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.  
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GB  
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19511279000  
03/2013  
-
Xerox Fabriano  
GB  
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