Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
FRONT LOAD WASHING MACHINE
Service Manual
Suited model:
HW-C1260TVE-U
HW-C1260TVEME-U
HW-C1460TVE-U
HW-C1460TVEME-U
Features：
●300mm diameter porthole, door may be open at a 180 degrees.
●Class-A energy-saving; Homocentric tubs with higher energy efficiency
●Multi-gear speed controller
●Unique gasket design featuring no residual water hidden inside
●Delay time adjustive
●Large wash load capacity 6kg
Serial Number: SM HW-C1260/1460TVE/ME-U-01
Version:00.01 Edition: 2007-01-24
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
FEATURES
●300mm diameter porthole, door may be open at a 180 degrees.
Facilitate view of wash process, facilitate unloading and easy to use with large port.
● Class A energy-saving,Class A washing performance
Scientific design for tub can reduce the use of water heavy during washing, consequently upgrade the energy
efficiency class to A,also use scientific washing
●Multi-gear speed controller
According to different costuming，you can select corresponding spin speed，from 400 to 1000 rpm.
●Unique gasket design featuring no residual water hidden inside.
By the unique gasket，washing machine can left no residual water hidden between outer drum and front board.
●Delay time adjustive.
According to different costuming，you can select delay time，from 0.5h to 24h.
Sale points
One sentence for simplicity：
Tight machine body without any wasting places
Three sentences for convenience:
I.
Choose from 11 programs, convenient uses to provide you much benefit
Front-Load structured to ensure placing clothes much more facility
Humanistic design for control panel to help expedient operation
II.
III.
Five sentences for tech-support:
I.
No need to be worried because of the function of intelligent-memory
II.
Satisfied to encourage children’s curiosity because of the child-lock
Perish your trouble because of the alarm to the fault
Make you happy because of quick-wash in 29 mins
Reassure for you because of the 24hours pre-wash which may offer you washing anywhere and
anytime.
III.
IV.
V.
２
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
SPECIFICATION
Proposal
2006
New Sensor
HW-C1260TVE/ME-U
HW-C1460TVE/ME-U
Front loaders washing machines
1.
Product identification
Description of appliance
Washing machine
Type of appliance
Supplier own brand
Supplier bar code
Mares computer code
(FS = standing, BI = built-in)
FS
EAN
EAN
Commercial
Brand / Model
Commercial bar code
2.
Key-Features
Energy efficiency class
Washing performance class
Spin efficiency class
Programs
A
A
B
11
6
n°
kg
Capacity
Spin speed
(max. / optional)
rpm 1200-400/1400-400
Noise level(spin)
Energy consumption per wash circle *
Water consumption*
dB(A)
kWh
l
68.9
1.14
56
Residual dampness
(spin result)
%
53%
Spin speed selector switch
Spin speed variator
Adjustable thermostat
Drum capacity
(steps)
rpm
rpm
°C
ꢀ
ꢀ
(stepless)
(water temp. adjust from - to)
dry laundry / water
90/60/50/40/30
kg / l
6/56
Auto water level adjust (depending on volume of filled in laundry) AWL
ꢀ
210
30 - 90
CE / ISO 9001
TÜV
Washing time (max.)
Washing temperatures
min
°C
(program-controlled)
Certification's (CE / ISO 9001 / ISO 9002)
Approvals (VDE/GS / TÜV/GS / IMQ)
* EN 60456 (60°C cycle, full load without pre-wash) ꢁ= COLD
Basics data
ꢀ
3.
Unit dimensions
Net weight
(H x W x D)
cm
kg
85 x 59,5 x 56
69
Voltage/frequency
V/Hz
W / A
220-240V~50Hz
Input power
/
main fuse (intensity)
2000/10
Work top / removable
-/ꢀ
E
S
Control
M = electromechanical, E = electronic, F = fuzzy
S = stainless steel / Z = zinc coated
P = Plastic / S = stainless steel
Inner cylinder
Outer cylinder
Door:
P
aesthetic
Diameter
(R = round, Y = big eye, Q = square)
Y
30
P
cm
Outer door frame S= stainless steel / M = metal / P = plastic
Inner door G= glass / P= plastic
G
Detergent compartments
Removable compartment for liquid detergent
Delay timer (from - to)
n°
h
3
-
0.5-24
ꢀ
Self cleaning suds pump
Water inlet hose
Water drain
Adjustable feet
cold water / hot water
hose / -support
ꢀ/-
ꢀ/ꢀ
4
n°
4.
Safety systems
Auto door lock
Motor overheating protection
No heating without water
Auto water cool-down (before drain 90°C boiled water)
ACQUA Stop kit
ADL
MOP
NHW
AWC
ꢀ
ꢀ
ꢀ
ꢀ
-
３
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Child protection
ꢀ
Programs
5.
1) Strong action /cotton cycles
2) Normal action / synthetics
3) Delicate action / wool cycles
Pre-wash / wash
Quick wash / super quick wash
Rinse / soften
n°
n°
n°
1
1
1
ꢀ/-
ꢀ/-
ꢀ/-
-/ꢀ
ꢀ/-
-/ꢀ
ꢀ
Delicate / hand wash
Wool / cashmere
Soak / spin
Drain
Easy ironing
-
Optional function keys
ON/OFF button
Half load
(additional program settings)
ꢀ
-
Fussy
ꢀ
Spin exclusion
Spin reduction
High water level
No Soak
ꢀ
ꢀ
ꢀ
ꢀ
-
rpm
Rinse stop
Delicate
-
Cold wash
Sport wash
ECO
ꢁ
ꢀ
ꢀ
ꢀ
ꢀStand for having the function
Stand for not having the function
-
ECO stand for ecnomical wash
４
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
５
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
６
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
6
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
7
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
8
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
9
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Net dimension
56CM
59.5CM
85CM
10
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Names of the parts
Detergent
distribution
drawer
Top panel
Operating
buttons
Display
Selection knob
Door handle
door
prothole
11
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
12
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
13
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
14
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
HW-C1260/1460TVE/ME-U Error Display and Troubleshooting
Error message:Door is not properly shut 20s after program is started.
Troubleshooting:
Pushing the door to Check Whether Door
is properly shut or not
Shut the door properly
N
Y
Cut off the power and then turn on again.
Door lock is broken and need
replacing, then make sure wire is
connected properly.
Check the voltage between brown wire and
red wire of door lock, is it between AC
220-240V?
Y
N
Connect the wire properly
Check if the wire connecting door lock
and computer board is loose
Y
Replace
computer
board
N
Check the voltage between grey wire and
white wire of computer board, is it
between AC 220-240V?
N
Error message:Drainage error, water not emptied within 4 min.
Troubleshooting:
Cut off power and water level pressure switch wire
connection, measure the resistance of 1 and 3 pin, is it
infinite? If not, it is water level pressure switch failure
and replace it. If it is, then repair and check computer
board and wire as followed.
Check if water is emptied
Y
N
Check if drain pump acts by touching
pump position
Check if drain pump or
drain pipe is jammed, and
open the filter and clean
Y
N
13
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Cut off the power and choose spin program to
start, then check the import voltage of drain
pump, is it between AC 220-240 V?
Y
Replace drain pump
N
The wire between
computer board
and drain pump
is not connected
properly.
Cut off power and pull out water level
pressure switch wire connection. Set spin
program to start. Check the export voltage
to drain pump, is it between AC
220-240V?between blue wire and green
wire
Y
Replace the wire.
N
Replace computer board
(Fig1)
Error message:Temperature sensor is not properly connected or damaged (display at the end of a
program).
Troubleshooting:
Cut off power and measure the resistance
NTC exist open circuit .Replace it
N
of temperature sensor by multimeter, is
it between 5-14kΩ?
Y
Check if NTC is connected properly
Connect NTC well
N
Y
Check the blue wire and black wire of NTC, are
they connected well?
Connect all wires well
N
Y
Disconnect the white wire and black wire
from computer board, and measure if the
resistance between blue wire and black wire of
PCB is it infinite?
Replace wire
Y
N
Replace computer board
14
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Error message :The heater may be broken
Troubleshooting:
Heater element
Cut off power ,check the resistance
Of two pins of heater element by
multimenter is it between 32-35Ω ?
Y
must be broken
N
please replace
it
Turn on power ,and set wash
mode,then start ,check the export
voltage of heater element between
12-6 and J9-9 ,is it between AC
220-240V?
Computer
Y
board must be
broken, please
Error message:The required water level is not reached within 8 min.
Troubleshooting:
Check if water is leaking from washer
Readjust or replace the broken parts
bottom. inlet pipe. drain pipe or other
pipe connection
Y
N
Check if tap is closed or water pressure is too
low (usual between0.03 -1 MPa)
Open the tap or wait for normal water pressure to use
Y
N
Clean inlet valve
Check if inlet valve is jammed
N
Y
15
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Observe if the height of
drain pipe not reach 80
cm. If water level
pressures switch and
the hose is leaking gas
Draw out the dispenser and check if water is
entering
Y
N
Turn on power, and set pre-wash mode, then
start. Check the import voltage of
electromagnetic valve by multimeter
, is it between AC 220-240V between the
white wire and red wire that they are not
connected?Voltage is220-240V between
white wire and white wire,between red wire
and red wire
Electromagnetic valve must be broken, please replace
Y
it.
N
The wire connected PCB and inlet valve is not
properly. Please reconnect it or replace it.
Check if export voltage from computer board
to electromagnetic valve, is it between AC
220-240V that voltage between grown wire
Y
and white wire of PCB ?
N
(Fig 2)
Replace computer board
16
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Error message:Motor speed error .it may be not properly connected or damaged.
Troubleshooting :
Connect them well and test.
Cut off power, and check if motor wire is
connected well
N
Y
Connect them properly and test.
Check if the wire of motor is connected well
with computer board.
N
Y
Pull out the motor insert string, and check the
resistance of motor speed measurer and the
winding of the motor, is it as followed?
Replace the motor.
N
1-2(between
3-5(between brown and red):3.4Ω
4-5(between blue and red):2.9Ω
white
and
white):5Ω
7-8(between grey and black):4 0Ω
Y
Check the import voltage between M1 wind
and M2 wind, is it between AC 220-240V?
Replace computer board
N
17
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Error message. Motor overheat protection or is damaged.
Troubleshooting:
Cut off power and check if motor wires
are connected well
Reconnect well
N
Y
Put the motor in nomal temperature about
ten minutes,and then test again.If the
resistance is natural, it is caused by
overheated protection.Then check and
deal with overload,abnormal voltage.If
not,please replace motor
Measure if resistance of motor winding by
N
multimeter,is it as followed?
1-2(between
3-5(between
4-5(between
7-8(between
white
brown
blue
and
and
and
white):5Ω
red):3.4Ω
red):2.9Ω
grey
and black): 4 0Ω
Y
Pull out the wire connection of motor and
computer board.Then check if circuit is open
by multimeter
Repair wires
Y
N
Turn on power and set spin mode,then
Replace computer
board
Y
start.Check
the
import
voltage
between red wire and red wires, is it
between 220-240V?
18
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Error message. Water level exceeds protection value.
Troubleshooting:
Clean water switch hose and air
Y
Check if water switch hose and air collector
collector
are jammed
N
Pull out water switch inserts and turn on
power, then set wash mode. While water
is entering at the position of 1/4 glass
window, check the resistance between ①
and ②, is it 0? Check the resistance
Replace water pressure switch
Y
between ①and ③, is it infinite?
N
Replace inlet valve
Without power ,connect inlet pipe to inlet
vavle,then open the tap and observe if water
Y
is entering in dispenser
N
Replace
computer
board
Y
Without starting but electrifying, measure the
import voltage of inlet valve, is it between
AC 220-240V?
HW-C1260/1460TVE/ME-U Examination & Troubleshooting
Failure:Display nothing
Troubleshooting:
Repair power supply
N
Measure the power supply ,is it exists
220V-240V AC voltage？
Y
Press the power switch
N
N
Is power switch on?
Y
Press power switch and check the voltage
between two pins of power switch. Is
there 220-240V AC voltage between blue
wire and brown wire?
Make sure power supply cable assembly is
connected well and then replace power
switch.
N
Y
19
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Cut off power and check if plugs are connected
Insert the plug well and test
Y
well by pulling the plug of computer board.
Y
Check if power plug exists 220V-240V AC
N
Replace PCB
voltage at the import pin
Failure:no water inletting
Troubleshooting:
Is the tap shut off or the water pressure
Open tap or wait for normal water pressure
Y
too low?
N
Check if water is leaking from washer
connection, especially between inlet pipe
and tap. to make sure of no bends.
Reconnect inlet pipe.
Y
Y
N
Clean filter
Check if filter of electromagnetic valve is
jammed
N
Choose pre-wash program and start，
Check if there is 220-240V at import pin
of electromagnetic valve
Replace electromagnetic valve
Y
N
Reconnect the wire
Y
Is
there
open
circuit
between
electromagnetic valve and computer board?
N
Replace PCB
N
Choose pre-wash program and start，
then check if there is 220-240V at export
pin of electromagnetic valve
（See fig 2）
Failure:no draining
Troubleshooting:
Adjust the height of drain pipe to
80-100 cm
Is the height of drain pipe too high?
Y
N
Turn filter anticlockwise，open and check if
Clean and tighten filter clockwise.
Y
filter is jammed
N
20
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Arrange hose and clean
Check if hose connecting cylinder to pump is
Y
bent or jammed
N
Turn on power and choose spin program to start.
Measure if import voltage of drain pump is
220-240V
Replace drain pump
Y
N
Cut off and check if the connection between
Replace the wire.
Y
drain pump and computer board is open
N
Replace
PCB
Turn on and choose spin program to
start. Measure if export voltage of PCB to
drain pump is 220-240V
（ See fig 1）
N
Failure :abnormal noise and vibration
Troubleshooting:
Is the pack screws dismantled?
Dismantle the screws
N
Y
Clean
Y
N
Is there foreign material in the washer?
N
Adjust adjustable feet
Is washer in balance?
Y
Replace it
Y
Is belt loose or worn?
N
Are the screws of counterweight and
motor loose?
Fasten them
Y
N
Dismantle triangle and check
the bearing .If it is
broken, replace it.
Remove belt and turn belt pulley by
Y
hand, and then check if there is different
N
Replace motor
Y
Turn on power and set spin program,
then start，check if there is different noise
from motor
21
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Failure:water leaking
Troubleshooting:
Check if water is leaking from the inlet pipe
Readjust it.
Y
or the tap
N
Replace drain pipe
Is drain pipe broken？
Y
N
Remove clothes
Check if there is foreign material nipped
between cushion of sight window and
sight window
Y
N
Check if all tubes and tie-in is leaking
water, including the connecting of tube
and valve, dispenser, tube and
dispenser ,outer cylinder-cushion of sight
window-hose and outer cylinder, drain
pump and gas valve
Reassemble or repair
Y
N
Replace cushion of sight
Y
Is cushion of sight window broken?
window
N
Replace outer cylinder
Y
Is water leaking from outer cylinder?
22
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Wiring circuit
23
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Front Load Washing Machine
Model:HW-C1260/1460TVE/ME-U
Sincere Forever
Group
Industrial Park, No.1, Road
266101, Qingdao,
China
24
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