HP IP Console Switch
User Guide
June 2003 (Second Edition)
Part Number 263924-002
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Audience Assumptions...................................................................................................... ix
Important Safety Information............................................................................................ ix
Symbols on Equipment ..................................................................................................... ix
Getting Help ..................................................................................................................... xii
Technical Support...................................................................................................... xii
HP Website ............................................................................................................... xiii
Chapter 1
Overview
Features ........................................................................................................................... 1-2
Benefits............................................................................................................................ 1-3
IP Console Switch Components...................................................................................... 1-4
Chapter 2
Installing the IP Console Switch
Installation Checklist....................................................................................................... 2-2
Kit Contents.............................................................................................................. 2-2
Required Tool ........................................................................................................... 2-2
Optional Items........................................................................................................... 2-2
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Contents
Setting up Your Network.................................................................................................2-3
Using Rear Rack Installation.....................................................................................2-8
Using Standard 1U Installation ...............................................................................2-10
Configuring the IP Console Switch Hardware...............................................................2-14
Adjusting the Mouse Acceleration.................................................................................2-19
Adding Servers ..............................................................................................................2-20
Chapter 3
Expansion Module
Installing the Expansion Module Hardware ....................................................................3-3
Chapter 4
Interface Adapters
Features............................................................................................................................4-1
Chapter 5
Cascade Console Switches
into the IP Console Switch System ...........................................................................5-3
Chapter 6
Local Port Operation
Viewing and Selecting Ports and Servers........................................................................6-1
Accessing the Main Dialog Box................................................................................6-2
Viewing the Status of your IP Console Switch System ............................................6-3
Selecting Servers.......................................................................................................6-4
Soft Switching..................................................................................................................6-5
Configuring Servers for Soft Switching....................................................................6-5
Soft Switching Servers..............................................................................................6-5
Using Basic OSD Navigation ..........................................................................................6-6
Configuring the OSD Setup Menu...................................................................................6-8
Accessing the Setup Menu ........................................................................................6-9
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Assigning Names to Servers................................................................................... 6-11
Broadcasting Selected Servers................................................................................ 6-22
Accessing the Scan Dialog Box.............................................................................. 6-23
Stopping Scan Mode............................................................................................... 6-25
Setting Local Console Switch Security......................................................................... 6-25
Changing the Password........................................................................................... 6-27
Setting Password Protection ................................................................................... 6-27
Logging on to Switch.............................................................................................. 6-28
Removing Password Protection.............................................................................. 6-28
Enabling Screen Saver Mode without Password Protection................................... 6-28
Exiting Screen Saver Mode .................................................................................... 6-29
Deactivating the Screen Saver ................................................................................ 6-29
Managing Server Tasks Using the OSD........................................................................ 6-30
Accessing the Commands Menu............................................................................. 6-31
Viewing and Disconnecting User Connections............................................................. 6-32
Viewing Current User Connections........................................................................ 6-32
Disconnecting a User.............................................................................................. 6-33
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Contents
Running System Diagnostics.........................................................................................6-35
Resetting the PS/2 Mouse..............................................................................................6-40
Displaying Version Information ....................................................................................6-41
Chapter 7
Enabling TFTP for Windows NT ....................................................................................7-1
Enabling TFTP for Windows 2000 and Windows XP.....................................................7-2
Enabling TFTP for Linux ................................................................................................7-3
Verifying TFTP for Linux.........................................................................................7-3
Configuring TFTP for Windows......................................................................................7-4
Updating the IP Console Switch......................................................................................7-6
Updating the IP Console Switch Hardware...............................................................7-6
Upgrading Interface Adapter Firmware.........................................................................7-19
Chapter 8
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Series Number..........................................................................A-1
Federal Communications Commission Notice ...............................................................A-1
Class A Equipment...................................................................................................A-2
Class B Equipment...................................................................................................A-2
Declaration of Conformity for Products Marked
with the FCC Logo, United States Only...................................................................A-3
Modifications ...........................................................................................................A-3
Cables.......................................................................................................................A-4
Canadian Notice (Avis Canadien) ..................................................................................A-4
Class A Equipment...................................................................................................A-4
Class B Equipment...................................................................................................A-4
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European Union Notice.................................................................................................. A-5
Japanese Notice.............................................................................................................. A-6
BSMI Notice................................................................................................................... A-6
Appendix B
Electrostatic Discharge
Preventing Electrostatic Damage ....................................................................................B-1
Grounding Methods To Prevent Electrostatic Damage...................................................B-2
Appendix C
Power Cord Set Requirements
General Requirements .....................................................................................................C-1
Country-Specific Requirements ......................................................................................C-2
Index
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About This Guide
This guide provides step-by-step instructions for installation and reference
information for operation, troubleshooting, and upgrades for the
HP IP Console Switch.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots IP Console
Switches. HP assumes you are qualified in the servicing of equipment and trained in
recognizing hazards in products with hazardous energy levels.
Important Safety Information
Before installing this product, read the Important Safety Information document
included with this product.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of
potentially hazardous conditions:
WARNING: This symbol, in conjunction with any of the following symbols,
indicates the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult your documentation for specific details.
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About This Guide
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user- or field-serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is touched, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols, on power supplies or systems, indicate that the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from the
system.
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.
Weight in kg
Weight in lb
x
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About This Guide
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
•
•
•
•
•
The leveling jacks are extended to the floor.
The full weight of the rack rests on the leveling jacks.
The stabilizing feet are attached to the rack if it is a single-rack installation.
The racks are coupled together in multiple-rack installations.
Only one component is extended at a time. A rack could become unstable
if more than one component is extended for any reason.
Symbols in Text
These symbols can be found in the text of this guide. They have the
following meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents essential information to explain a concept
or complete a task.
NOTE: Text set off in this manner presents additional information to emphasize or supplement
important points of the main text.
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About This Guide
Related Documents
For additional information on the topics covered in this guide, refer to the
HP IP Console Switch Software Guide.
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
Technical Support
In North America, call the HP Technical Support Phone Center at 1-800-652-6672.
This service is available 24 hours a day, 7 days a week. For continuous quality
improvement, calls may be recorded or monitored. Outside North America, call the
nearest HP Technical Support Phone Center. Telephone numbers for worldwide
Technical Support Centers are listed on the HP website, www.hp.com.
Be sure to have the following information available before you call HP:
•
•
•
•
•
•
•
Technical support registration number (if applicable)
Product serial number
Product model name and number
Applicable error messages
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
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About This Guide
HP Website
The HP website has information on this product as well as the latest drivers and flash
ROM images. You can access the HP website at www.hp.com.
For product specific information, refer to the following website,
http://h18004.www1.hp.com/products/servers/proliantstorage/rack-options/kvm/index-
console.html.
Authorized Reseller
For the name of your nearest authorized reseller:
•
•
•
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
Elsewhere, see the HP website for locations and telephone numbers.
Reader’s Comments
HP welcomes your comments on this guide. Please send your comments and
suggestions by email to [email protected].
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1
Overview
The HP IP Console Switch combines analog and digital technology to provide
flexible, centralized keyboard, video, and mouse (KVM) control of data center
servers. This solution provides enterprise customers with a significant reduction in
cable volume, secure remote access, and high performance server KVM access.
Each unit has 16 server ports (with RJ-45 connections) and provides optimal digital
video performance with a maximum resolution of 1280 x 1024 at 75 Hz, up to
15.24 meters (50 feet), and a maximum resolution of 800 x 640 at 60 Hz, up to
30.48 meters (100 feet).
The IP Console Switch works over standard LAN connections, providing access
across a 100Base-T Ethernet connection for one or up to three simultaneous IP users,
depending on the model, and for one user directly through a local port. The IP
Console Switch uses Ethernet networking infrastructure and TCP/IP protocol to
transmit KVM information between operators and connected computers.
Although 10Base-T Ethernet can be used, HP recommends a dedicated, switched
100Base-T network for improved performance.
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Overview
Features
The features of the IP Console Switch include:
•
•
•
•
Both local and IP KVM functionality
Support for up to 128 servers
Firmware flashable over serial port and NIC
Compatibility with HP video monitors and “hotkeys” on all HP keyboards,
including the HP TFT5600RKM
•
•
•
Field-terminable CAT5 cables
Near real-time mouse/cursor speed
Multiple language support through programmable ROM SoftPaq—English,
Spanish, French, Dutch, German, Italian, and Japanese
•
•
•
Support for 10/100 NIC ports
Application clients that manage 25 IP Console Switches with 512 target devices
1U form with the ability to mount in a 0U side-mount configuration, as well as
behind HP rack-mount keyboards
1-2
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Overview
Benefits
The benefits of the IP Console Switch include:
•
•
•
Significant reduction of KVM cable volume by using an Interface Adapter and
single unshielded twisted pair (UTP) CAT5 cabling
Facilitation of KVM access in higher server density environments because of an
increase in the number of ports available
KVM access through network connection
— No special software or drivers are required on the attached computers,
including the host.
— Users access the unit and all attached systems through Ethernet from a user
running the IP Console Viewer.
— User can be located anywhere a valid network connection exists.
Integration with existing HP and Compaq KVM switches, adding IP access
•
NOTE: The HP IP Console Switch is not compatible with HP classic analog
KVM switches.
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Overview
IP Console Switch Components
1
2
3
4
5
6
7
8
9
100-240V
,
1.0A, 50/60 Hz
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
T
2A, 250 VAC CAUTION: For continued protection against risk of fire, replace only with same type and rating of fuse.
Figure 1-1: IP Console Switch components
Item
1
Description
Power connector
2
Power switch
3
Activity indicator
4
Serial download connector
Monitor connector for local user
Keyboard connector for local user
Mouse connector for local user
LAN connector
5
6
7
8
9
Server connection ports
1-4
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Overview
2
100
-24
0V
,
1.0
A,
5
0/6
0
H
z
1
2
A,
V
UTI
ON
:
Fo
r
con
tinued
pr
o
tectio
n
ag
ains
t
ris
k
of
fe
1
2
lc
l
3
4
i
5
6
y
7
8
ai
f.
9
11
12
10
13
14
15
16
3
A
1
4
5
6
7
Figure 1-2: Example of an IP Console Switch
configuration
A
1
Item
Description
1
2
3
4
5
6
7
CPU
IP Console Switch
Interface Adapter
Network
Keyboard connector
Mouse connector
Video connector
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2
Installing the IP Console Switch
You must install the IP Console Viewer prior to using the IP Console Switch. The
IP Console Viewer enables you to view and control a server attached to the console
switch system, configure and maintain the system, and prevent unauthorized access
to the console switch through IP connection. For more information, refer to the
HP IP Console Switch Software Guide included on the Rack Products
Documentation CD.
NOTE: The analog port does not require the IP Console Viewer software for operation. The
analog port uses the on-screen display (OSD). For more information, refer to Chapter 6.
The IP Console Switch system uses Ethernet networking infrastructures and TCP/IP
protocol to transmit keyboard, video, and mouse information between operators and
connected computers. Although 10Base-T Ethernet can be used, a dedicated,
switched 100Base-T network provides improved performance.
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Installing the IP Console Switch
Installation Checklist
Before installing the IP Console Switch, refer to the following lists to be sure that all
of the listed components were received.
Kit Contents
•
•
•
•
•
•
•
IP Console Switch
Power cords
Rack mounting kit
Download serial cable
Documentation kit
Firmware/software CD
CAT5 crossover cable
Required Tool
You need a Phillips screwdriver.
Optional Items
•
•
•
Expansion Module
Interface Adapter
UTP CAT5 cable
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Installing the IP Console Switch
Setting up Your Network
The IP Console Switch system uses IP addresses to uniquely identify the console
swtiches and computers running the IP Console Viewer. The IP Console Switch
supports both BootP (a subset of DHCP) and static IP addressing. HP recommends
that IP addresses be reserved for each unit and that they remain static while the
console switches are connected to the network.
Rack Mounting the IP Console Switch
The IP Console Switch ships with rack mounting brackets for easy integration in to
your rack. Before installing the console switch and other components in the rack
cabinet (if not already installed), stabilize the rack in a permanent location. Install
your equipment starting at the bottom of the rack cabinet, then work to the top. Avoid
uneven loading or overloading of rack cabinets.
NOTE: Prior to installing the IP Console Switch into the rack, connect the console switch to a
power source, using the power cords provided and power on the unit. A green activity indicator
is displayed after a few seconds. If the green activity indicator does not display, be sure that
the power is on, that the power cord is connected, and the power source is valid. For more
information, refer to the troubleshooting chapter in this guide.
Three different rack-mounting configurations are described in the sections below:
•
Side mount 0U
— Type A—Square and round internal mounting rail holes
— Type B—Square internal mounting rail holes
Rear rack mount
•
•
Standard 1U mount
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Installing the IP Console Switch
Using Side Mount 0U Installation
Type A
To side mount the IP Console Switch:
1. Attach the side-mounting brackets to the console switch, using two screws on
each side.
6
1
5 1
4
1
3 1
2
1
1 1
0 1
9
8
7
6
5
4
3
2
1
Figure 2-1: Attaching the side-mounting brackets
2-4
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Installing the IP Console Switch
2. Slide the tabs on the side-mounting brackets into the same U location on each
side of the rack.
6
1
5 1
4
1
3 1
2
1
1 1
0 1
9
8
7
6
5
4
3
2
1
Figure 2-2: Sliding the tabs into the rack
3. Secure the console switch to the rack frame, using two screws on each side.
6
1
5 1
4
1
3 1
2
1
1 1
0 1
9
8
7
6
5
4
3
2
1
Figure 2-3: Securing the console switch
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Installing the IP Console Switch
Type B
1. Attach the side-mounting brackets to the console switch, using two screws on
each side.
2. Slide the tabs on the side-mounting brackets into the same U location on each
side of the rack.
6
1
5 1
4
1
3 1
2
1
1 1
0 1
9
8
7
6
5
4
3
2
1
Figure 2-4: Sliding the tabs into the rack
2-6
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Installing the IP Console Switch
3. Insert four cage nuts into the rack frame in the location of the side-mounting
bracket holes.
6
1
5 1
4
1
3 1
2
1
1 1
0 1
9
8
7
6
5
4
3
2
1
Figure 2-5: Inserting cage nuts
4. Secure the console switch to the rack frame, using two screws on each side.
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Installing the IP Console Switch
Using Rear Rack Installation
IMPORTANT: If you are installing a console switch with a 1U component, such as the 1U
Keyboard Drawer Rack Option Kit, additional rack space is not required, making it a
0U installation.
To install the IP Console Switch in the rear of the rack:
1. Attach the slide rail brackets to the console switch, using two screws on
each slide.
10
0-
24
0V
,
1
.0A
,
5
0/6
0
H
z
A
,
2
50
V
C
AU
TI
ON
:
For continued protection against risk of fire, replace only with same type and rating of fuse.
1
2
3
4
5
6
7
8
9
11
12
10
13
14
15
16
Figure 2-6: Attaching the slide rail brackets
2-8
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Installing the IP Console Switch
2. If a cage nut is not already installed behind the rear rail, install one at this time.
3. Slide the console switch, with the slide rail brackets, into the rail-mounting
brackets already installed in the rack.
100-240V
,
1.0A, 50/60 Hz
TION:
Fo
r
c
on
tin
ue
d
pr
ote
cti
on
a
ga
in
st
ris
k
o
f
fir
e,
1
2
re
pl
ac
e
o
nly
3
4
w
ith
s
am
5
6
e
ty
pe
7
8
9
11
12
10
13
14
15
16
Figure 2-7: Sliding the console switch into the rack
4. Secure the slide rail brackets to the rear of the rack, using two screws on
each side.
10
0-2
40
V
,
1
.0
A
,
5
0/6
0
H
z
2
A
,
2
A
C
C
A
U
TIO
N
:
F
or
co
nt
in
ue
d
pr
ot
ec
tio
n
ag
ai
ns
t
r
is
k
of
fir
e,
1
2
re
pl
ac
e
on
ly
3
4
w
ith
sa
m
e
5
6
ty
pe
an
d
7
8
ra
tin
g
of
fu
se
.
9
10
11
12
Figure 2-8: Securing the slide rail brackets to the rack
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Installing the IP Console Switch
Using Standard 1U Installation
To install the console switch:
1. Attach the slide rail brackets to the console switch, using the two screws on
each side.
2. Use the template that was shipped with the component to mark the location of the
mounting hardware.
a. Push back the tabs (marked Õ) on the top of the template, and place them in
the correct holes in the mounting rails.
Figure 2-9: Measuring with the rack template
b. Match up the hole pattern, indicated on the sides of the template, with the
hole pattern on the mounting rails.
c. Measuring from the top of the component immediately below the new
component, place the template against the front and rear of the rack frame to
mark the attachment points for the mounting rails and rear cage nuts.
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Installing the IP Console Switch
3. Install two cage nuts into the holes marked by the template at the rear of the rack.
Figure 2-10: Installing cage nuts
4. Loosely attach the wing nuts (1), and extend the adjustable rail-mounting
brackets to the desired length (2).
1
2
Figure 2-11: Adjusting rails
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Installing the IP Console Switch
5. Tighten the wing nuts slightly to stabilize the adjustable rails during installation.
6. Insert an adjustable rail into the rack, and hook the tabs into the appropriate holes
at the rear of the rack, aligning the screws holes at the front of the rack.
7. Secure the rear of the adjustable rail, using one screw for each cage nut
previously installed.
Figure 2-12: Securing the adjustable rail
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Installing the IP Console Switch
8. Secure the front of the adjustable rail to the rack, using two screws for each rail.
Figure 2-13: Securing the adjustable rail
9. Slide the console switch into the adjustable rails, and secure it to the rear of the
rack, using one screw on each side.
100-240V
,
1.0A, 50/60 Hz
T
N:
Fo
r
c
on
tin
ue
d
p
ro
te
ctio
n
a
ga
in
st ris
k
o
f
fire
,
ep
la
ce
r
1
2
o
nly
3
4
w
ith
s
am
5
6
e
ty
pe
7
8
9
11
12
10
13
14
15
16
Figure 2-14: Securing the console switch into the rack
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Installing the IP Console Switch
10. Position the front cover panel, and secure it to the front of the rack, using one
screw on each side.
100-24
0V
,
1.0A
,
50/60
H
z
T
2A
,
V
A
C
A
UT
ION
:
Figure 2-15: Positioning the front cover panel
Configuring the IP Console Switch Hardware
To configure the IP Console Switch hardware:
1. Connect one end of a serial cable to an available COM port on the server that is
to be viewed locally from the IP Console Switch.
2. Connect the other end of the serial cable to the serial port on the
IP Console Switch.
3. Plug the supplied power cord in to the rear of the IP Console Switch and then in
to a valid power source.
4. Power on the IP Console Switch. The activity indicator on the rear panel powers
on. The activity indicator blinks for 30 seconds while performing a self-test.
Approximately 10 seconds after it stops blinking, press the Enter key to access
the main menu.
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Installing the IP Console Switch
5. Configure the terminal emulation software for the server, such as HyperTerminal
for Microsoft® Windows® operating systems or Minicom for Linux operating
systems.
To configure HyperTerminal:
a. From the desktop screen, click Start, Programs, Accessories,
Communications, HyperTerminal. The Connection Description window
is displayed.
b. Enter a name for the description, and click OK. The Connect To window
is displayed.
c. Select the Communication Port that is connected to the KVM switch
through a serial cable, then click OK. The COM1 Properties window
is displayed.
d. Select 9600 for the Bits Per Second, 8 for Data Bits, None for Parity, 1 for
Stop Bits, and None for Flow Control, then click OK. The HyperTerminal
auto-connects to the console switch.
e. Press the Enter key to access the console switch option menu.
To configure Minicom:
IMPORTANT: Minicom is a utility that is loaded during the installation of Red Hat 7.2 and
7.3. However, if you do not select the option to install the Linux Utilities during the
operating system installation, you are not able to use Minicom without downloading the
Minicom 1.831-16.i386.rpm file from the Red Hat website. (Refer to the procedure for
installing RPMs on the Red Hat website).
a. Log on to a Linux console, or open a terminal and enter minicom-s at the
command prompt. The Configuration menu is displayed.
b. Select Serial Port Setup. The Change which setting? menu is displayed.
c. Select Option A (Serial Device). Manually change the device type from
“dev/modem” to “/dev/ttyS0” and press the Enter key.
d. Select Option E (Bps/Par/Bits). The Comm Parameters menu is displayed.
e. Select E (Speed 9600 Bps), and press the Enter key. The designation
9600 8N1 is displayed next to Option E.
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Installing the IP Console Switch
f. Select Option F (Hardware Flow Control).
Be sure that the Change which setting? menu is configured as follows:
A—Serial Device: /dev/ttyS0
B—Lockfile Location: /var/lock
C—Callin Program:
D—Callout Program:
E—Bps/Par/Bits: 9600 8N1
F—Hardware Flow Control: No
G—Software Flow Control: No
g. Press the Enter key to return to the Configuration menu. Scroll down to the
Save setup as dfl option, and press the Enter key.
h. Scroll down the Configuration menu to the Exit from Minicom option, and
press the Enter key.
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Installing the IP Console Switch
i. From the Linux Red Hat 7.2 and 7.3 command prompt, enter Minicom. As
soon as a connection is established, the Main menu for the IP Console
Switch is displayed. Follow the on-screen options to configure the IP
Console Switch. The IPViewer HyperTerminal menu with six options
is displayed.
Figure 2-16: IPViewer HyperTerminal menu
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Installing the IP Console Switch
6. Select Option 1—Network Configuration. The Network Configuration menu
is displayed.
Figure 2-17: Network Configuration menu
7. Select Option 1 to set the network speed. When possible, set the connection
manually without relying on the auto negotiate feature. After you enter your
selection, you return to the Network Configuration menu.
8. Select Option 2 to specify a static or BootP IP address. Use a static IP address
for ease of configuration. If you are using a BootP address, configure your BootP
server to provide an IP address to the console switch, omit step 9, and continue to
the next procedure.
9. Select Option 3 through 5 from the Terminal Applications menu to finish
configuring the console switch for an IP address, Netmask, and Default Gateway.
When this configuration is complete, enter 0 to return to the IPViewer
HyperTerminal menu.
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Installing the IP Console Switch
Adjusting the Mouse Acceleration
Before a server can connect to the IP Console Switch, an adjustment to the mouse
acceleration must be made. Use the default Microsoft Windows PS/2 mouse driver
for all attached Microsoft Windows systems attached to the console switch.
NOTE: To ensure optimum mouse performance, refer to the “Setting the Mouse Scaling” and
“Aligning and Resetting the Mouse” sections in the HP IP Console Switch Software Guide,
included on the Rack Products Documentation CD.
For Windows operating systems (default drivers):
1. From the desktop, select Start, Settings, Control Panel, and double-click the
Mouse icon.
2. Select the Motion tab.
3. For Windows NT, set Pointer Speed to Slow and the Acceleration setting
to None.
-or-
For Windows 2000, set the Speed setting to 50% (default) and the Acceleration
setting to None.
-or-
For Windows XP, set the set the Speed setting to 50% (default) and the
Acceleration setting the 6th position from the far left.
For Linux operating systems:
1. From the GNOME desktop, click main menu.
2. From the main menu task list, select Programs, Settings, Peripherals.
3. From the Peripherals task list, select Mouse. The Mouse Configuration window
is displayed. In this window, you can set the mouse to be either right-handed or
left-handed, and adjust the mouse motion by changing the threshold and
adjusting the acceleration to the 4th position from the far left.
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Installing the IP Console Switch
Adding Servers
Although you configure the entire IP Console Switch system through either the OSD
or the IP Console Viewer, HP recommends first adding server names to the OSD at
the local analog station, before to adding or discovering the console switch in the IP
Console Viewer at the digital station.
To add server names:
1. Launch the OSD at the local analog station, and input all server names. You can
also customize the OSD, as well as access the IP Console Switch from the analog
station. For detailed instructions on OSD setup and configuration, refer to
Chapter 6 in this guide.
2. After you install the IP Console Viewer on each digital station, launch the
IP Console Viewer and click Add Console Switch to add the new IP Console
Switch. The server names you entered in the OSD now are displayed in the IP
Console Viewer for all servers and Interface Adapters that are powered online.
The Interface Adapters that are offline can be added later using the
Resync feature.
For more information, refer to the HP IP Console Switch Software Guide, included
with your console switch.
2-20
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3
Expansion Module
An optional Expansion Module can be added to the IP Console Switch system,
enabling access for up to 8 servers on each port, increasing the total number of
accessible servers to 128.
Features
The features of the Expansion Module include:
•
•
•
•
Connection to an IP Console Switch through a single UTP CAT5 cable
Connection to each Interface Adapter through a single UTP CAT5 cable
Connections for eight Interface Adapters
An active KVM connection between one IP Console Switch port and one
Interface Adapter at a time
•
•
No external power required
Ability to mount along the sides or along the rear of standard 19-inch internal
mounting rails
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Expansion Module
1
2
100-24
0V
,
1.0A,
50/60 Hz
2A,
V
A
C
UTION:
Fo
r
c
on
tin
ue
d
pr
ot
ec
tio
n
ag
ai
ns
t
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is
k
of
fir
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1
2
re
pl
ac
e
on
ly
3
4
w
ith
sa
m
e
5
6
ty
pe
an
d
7
8
ra
tin
g
of
fu
se
.
9
10
11
12
13
14
15
16
3
4
5
6
Figure 3-1: Example of an IP Console Switch
configuration with an Expansion Module
Item
Description
1
2
3
4
5
6
IP Console Switch
Expansion Module
Interface Adapter
Video connector
Keyboard connector
Mouse connector
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Expansion Module
Installing the Expansion Module Hardware
Performing a Side-Mount Installation
To side mount an Expansion Module to the rack:
1. Slide the tabs on the side-mounting brackets into the rack frame.
Figure 3-2: Sliding the tabs into the rack
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Expansion Module
2. Secure the Expansion Module to the rack frame, using one self-tapping screw for
the bottom side-mounting bracket.
Figure 3-3: Inserting screw
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Expansion Module
Performing a Rail-Mount Installation
To rail mount an Expansion Module to the rack:
1. Remove screws securing the side-mounting brackets to the Expansion Module.
Figure 3-4: Removing screws
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Expansion Module
2. Position the Expansion Module, and insert two cage nuts into the rack frame
where the mounting bracket holes are located (1). Secure the Expansion Module
to the rack frame, using two M-6 screws (2).
1
2
1
2
Figure 3-5: Installing the Expansion Module
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Expansion Module
Performing a Velcro-Mount Installation
To Velcro mount an Expansion Module to the rack:
1. Determine the location for the Expansion Module.
2. Remove the protective strip (1) from the Velcro, and attach it to the Expansion
Module.
3. Remove the protective strip (1) from the other side of the Velcro, and attach it to
the rack frame (2).
1
1
2
Figure 3-6: Velcro-mounting the Expansion Module
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Expansion Module
Installing the Expansion Module into the IP Console
Switch System
To install an optional Expansion Module into the IP Console Switch system:
1. Mount the Expansion Module into the rack, using one of the previously described
methods.
2. Locate up to nine UTP CAT5 cables.
3. Connect one end of a UTP CAT5 cable to the desired port on the rear panel of
the IP Console Switch.
4. Attach the other end of the UTP CAT5 cable to the IN port on the Expansion
Module.
5. Connect one end of another UTP CAT5 cable to the OUT port on the
Expansion Module.
6. Attach the other end of the second UTP CAT5 cable to the Interface Adapter.
7. Repeat steps 5 through 6 to connect any other servers.
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4
Interface Adapters
An optional Interface Adapter can be added to the IP Console Switch system,
connecting UTP CAT5 cables to standard VGA video and PS/2 connections.
Features
The features of an Interface Adapter include:
•
•
•
•
•
Connection to an IP Console Switch through a single UTP CAT5 cable
Reduction of cable bulk
No external power required
Compatible with Compaq legacy console switches
Keep Alive functionality, enabling continuous mouse and keyboard data activity
to attached servers, even when the IP Console Switch is powered off
•
Ability to identify Interface Adapter ID or EID from local or remote access
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Interface Adapters
1
100-240V
,
1.0A,
50/60
H
z
250
C
C
AU
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N:
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r
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o
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f
ire
,
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ep
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ce
1
2
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y
3
4
w
ith
sa
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5
6
t
yp
e
an
d
7
8
ra
tin
g
o
f
f
us
e.
9
10
11
12
13
14
15
16
2
3
4
5
Figure 4-1: IP Console Switch configuration with an
Interface Adapter
Item
Description
1
2
3
4
5
IP Console Switch
Interface Adapter
Video connector
Keyboard connector
Mouse connector
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Interface Adapters
Connecting an Interface Adapter to the
IP Console Switch System
To connect an Interface Adapter to each server:
1. Locate the Interface Adapter.
2. Attach the appropriate color-coded connectors on the Interface Adapter to the
KVM ports on the server that connects to the IP Console Switch.
3. Connect one end of a UTP CAT5 cable to the desired port on the rear panel of
the IP Console Switch.
4. Connect the other end of the UTP CAT5 cable to the RJ-45 connector on the
Interface Adapter.
5. Repeat the steps 1 through 4 for all servers.
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5
Cascade Console Switches
The IP Console Switch enables Compaq legacy console switches to be cascaded in
the IP Console Switch system. Compatible models include:
•
•
•
•
1 x 4 [PN: 400336 (-001)(-291)(-B31)]
1 x 8 [PN: 400337 (-001)(-291)(B-31)]
2 x 8 [PN: 400338 (-001)(-291)(B-31)]
2 x 8 48VDC [PN: 400542-B21]
IMPORTANT: All Compaq legacy console switches must be upgraded with SoftPaq firmware,
version 2.1.0 or later. If you do not upgrade the legacy console switches, the IP Console
Switch system will not recognize them.
The IP Console Switch system supports only one level of cascading. To be sure that
the equipment performs at optimum levels, follow proper power-on sequences while
cascading console switches.
IMPORTANT: An Expansion Module is considered a level of cascading and, therefore, cannot
be used in combination with a cascaded Compaq legacy console switch.
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Cascade Console Switches
1
10
0-2
40V
,
1.0
A,
50/60
Hz
,
5
A
C
CA
T
IO
N:
Fo
r
c
on
tin
ue
d
p
r
ot
ecti
on
ag
ain
st
r
isk
of
fir
e,
1
2
r
ep
lac
e
o
nl
y
wi
3
4
th
sam
e
ty
pe
5
6
an
7
8
d
r
atin
g
o
f
fu
se.
9
11
12
10
13
14
15
16
2
6
3
4
5
Figure 5-1: Example of an IP Console Switch system
with tiering
Item
Description
1
2
3
4
5
6
IP Console Switch
Interface Adapter
Video connector
Keyboard connector
Mouse connector
Compaq legacy console switch
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Cascade Console Switches
Connecting Cascade Switches to the IP Console
Switch System
NOTE: You cannot access any servers on a cascaded Compaq legacy console switch
remotely from the IP Console Viewer unless the IP Console Switch is in Free Mode. Free
Mode can be achieved by pressing the Alt + 0 keys from the Main menu. If the IP Console
Switch is not in Free Mode, the following message is displayed: <server name> is not
available for viewing, Reason: Channel In Use By Local User.
To connect a cascade switch (optional) to the IP Console Switch system:
1. Mount the console switch the rack. Locate a UTP CAT5 cable to connect your
console switch to the Interface Adapter for your console switch.
2. Attach one end of a UTP CAT5 cable to the RJ-45 connector on the
Interface Adapter.
3. Connect the other end of the UTP CAT5 cable to the desired port on the rear
panel of the console switch.
4. Attach the keyboard, monitor, and mouse connectors of the Interface Adapter to a
user port on your cascaded console switch.
5. Connect the servers to the cascade switch, according to the cascade
switch instructions included with that console switch.
6. Power on the console switch to enable the cascade code.
7. Repeat steps 1 through 6 for any other console switches you want to add to the
IP Console Switch system.
Cascading 2 x 8 Compaq Legacy Console Switches into the IP
Console Switch System
When connecting to a Compaq legacy 2 x 8 console switch, it is important to only
connect one Interface Adapter to the console switch at any given time. If multiple
Interface Adapters are attached, undesirable operation can occur.
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6
Local Port Operation
The IP Console Switch has a local port on the rear panel that enables the user to
connect a KVM to the console switch for direct access. The IP Console Switch also
uses an OSD that enables the user to configure the system.
Viewing and Selecting Ports and Servers
Use the OSD Main dialog box to view, configure, and control servers in the
IP Console Switch system. You can also view your servers by name, port, or by the
unique EID embedded in each Interface Adapter. When the OSD is first launched, an
OSD-generated port list is displayed by default.
The Port column indicates the port to which a server is connected. If you connect a
legacy KVM console switch to the console switch, the port numbering displays the
port then the console switch port to which the server is connected.
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Local Port Operation
Accessing the Main Dialog Box
To access the Main dialog box:
Press the Print Scrn key. The Main dialog box is displayed.
NOTE: You can also press the Ctrl key twice within one second to launch the OSD. You can
use this key sequence in any place you see Print Scrn throughout this user guide.
Figure 6-1: Main dialog box
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Local Port Operation
Viewing the Status of your IP Console Switch System
The status of the servers in your system is indicated in the right column of the
Main dialog box.
Table 6-1: OSD Status Symbols
Item
Description
(green circle) Interface Adapter is connected or powered on.
Interface Adapter is not connected or is powered off.
Interface Adapter is tiered to another console switch and is not
connected or is powered off.
Interface Adapter is tiered to another console switch and is
connected or powered on.
(yellow circle) Interface Adapter is being upgraded.
A symbol that identifies which console switch is being used.
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Local Port Operation
Selecting Servers
From the Main dialog box, users can select specific servers. When a new server is
selected, the IP Console Switch reconfigures the KVM to the settings for the
selected server.
To select servers:
Double-click server Name, EID, or Port number.
NOTE: The EID is an electronic identification number, found on the Interface Adapter cable
label, automatically assigned to the Interface Adapter.
-or-
If the display order of the server list is by port (the Port button is selected), enter the
Port number and press the Enter key.
-or-
If the display order of the server list is by Name or EID number (the Name or EID
button is selected), enter the first few letters of the Name of the server or the EID
number to establish it as unique, and then press the Enter key.
Selecting Previous Servers
To select previous servers:
Press the Print Scrn key, then press the Backspace key. This key combination
toggles between the previous and current connection.
Disconnecting Users from a Server
To disconnect from a server:
Press the Print Scrn key, then press the Alt + 0 keys. This leaves no server selected
and in a free state. The status flag on the OSD displays Free.
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Local Port Operation
Soft Switching
Soft switching is the ability to switch servers, using a hotkey sequence. You can soft
switch to a server by pressing the Print Scrn key and entering the first few characters
of its name or number. If you have set a Screen Delay Time and you press the key
sequences before that time has elapsed, the OSD does not display.
Configuring Servers for Soft Switching
To configure servers for soft switching:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Setup. The Setup dialog box is displayed.
3. Click Menu. The Menu dialog box is displayed.
4. For Screen Delay Time, enter the number of seconds of delay desired before the
Main dialog box displays after the Print Scrn key is pressed.
5. Click OK.
Soft Switching Servers
To soft switch servers:
1. To select a server, press the Print Scrn key. If the display order of your server
list is by port (the Port button is selected), enter the Port number and press the
Enter key.
-or-
If the display order of the server list is by Name or EID number (the Name or
EID button is selected), enter the first few letters of the Name of the server or the
EID number to establish it as unique, and then press the Enter key.
2. To switch back to the previous server, press the Print Scrn key, then press the
Backspace key.
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Local Port Operation
Using Basic OSD Navigation
The following table describes the keyboard and mouse OSD navigation keys.
Table 6-2: OSD Navigation Keys
Keystroke
Function
Print Scrn
Opens the OSD. Press the
Print Scrn key twice to send the
Print Scrn keystroke to the
currently selected device.
F1
Opens the Help screen for the
current dialog box.
Esc
Closes the current dialog box
without saving changes and returns
to the previous dialog box. In the
Main dialog box, it closes the OSD
and returns to the selected server.
In a message box, it closes the pop-
up box and returns to the current
dialog box.
Alt
When used in combination with the
other keys, opens dialog boxes,
selects options, and executes
actions.
Alt + X
Alt + 0
Enter
Closes the current dialog box and
returns to the previous dialog box.
Selects the OK button and returns
to the previous dialog box.
Completes the console switch
operation in the Main dialog box
and exits the OSD.
Single-Click, Enter
In a text box, selects the text for
editing and enables the left and right
arrow keys to move the cursor.
Press the Enter key again to quit
Edit mode.
continued
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Local Port Operation
Table 6-2: OSD Navigation Keys continued
Keystroke
Function
Print Scrn, Backspace
Toggles back to the previous
selection if no other keystrokes
have been entered.
Print Scrn, Alt + 0
Print Scrn, Pause
Immediately disengages user from a
server—no server is selected.
Status Flag displays Free. (This
only applies to the 0 on the
keyboard, not the keypad.)
Immediately activates the screen
saver mode and prevents access to
that particular console, if it is
password protected.
Up/Down Arrows
Right/Left Arrows
Moves the cursor from line to line.
Moves the cursor between columns.
When editing a text box, these keys
move the cursor within the column.
Page Up/Page Down
Home/End
Pages up and down through Name
and Port lists.
Moves the cursor to the top or
bottom of a list.
Backspace
Delete
Erases characters in a text box.
Deletes current selection in the
Scan dialog box or characters in a
text box.
Shift + Delete
Deletes from current selection to all
lines below it when editing a
scan list.
Numbers
Entered from the keyboard or
keypad.
Caps Lock
Disables user. (Use the Shift key to
change case.)
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Local Port Operation
Configuring the OSD Setup Menu
You can configure the IP Console Switch from the Setup menu within the OSD.
Select the Names button when initially setting up your console switch to identify
servers by unique names. Select the other setup features to manage routine tasks for
your servers from the OSD menu.
Table 6-3: Features to Manage Routine Tasks for Servers
Button
Function
Menu
Changes the server listing between
numerically by Port or EID number
and alphabetically by name.
Changes the Delay Time before the
Main dialog box displays after
pressing the Print Scrn key.
Flag
Changes the display, timing, color,
and location of the status flag.
Broadcast
Simultaneously controls multiple
servers through keyboard and
mouse actions.
Scan
Sets up custom scan patterns for up
to 16 servers.
Security
Sets password to restrict server
access and enables screen saver.
A valid password must be
alphanumeric and contain a
minimum of 5 characters and a
maximum of 15 characters.
Permitted characters are case-
sensitive and can consist of A–Z, 0–
9, spacebar, and hyphen.
Enables the screen saver.
Devices
Names
Identifies device types attached to
the console switch, including
servers and other switches.
Identifies servers by unique names.
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Local Port Operation
Accessing the Setup Menu
To access the Setup menu:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Setup. The Setup dialog box is displayed.
Figure 6-2: Setup dialog box
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Local Port Operation
Assigning Server Names
Use the Names dialog box to identify individual servers by name rather than by port
number. The Names list is always sorted by port order, and the names are stored in
the Interface Adapter. If you move the Interface Adapter or server to another switch
port, the IP Console Switch recognizes the names and configurations.
NOTE: If a server is powered off, its respective Interface Adapter is not displayed in the
Names list.
Accessing the Names Dialog Box
To access the Names dialog box:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Setup, Names. The Names dialog box is displayed.
NOTE: If the server list has changed since it was last displayed, the mouse cursor turns
into an hourglass as the list automatically updates. No mouse or keyboard input is
accepted until the list update is complete.
Figure 6-3: Names dialog box
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Local Port Operation
Assigning Names to Servers
To assign names to servers:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Setup, Names. The Names dialog box is displayed.
3. Select the name or port number, and click Modify. The Name Modify dialog
box is displayed.
Figure 6-4: Name Modify dialog box
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Local Port Operation
4. Enter a name in the New Name field. Names can be 1 to 15 characters in length.
Permitted characters are case-sensitive and can consist of A–Z, 0–9, spacebar,
and hyphen.
5. Click OK to transfer the new name to the Names dialog box. Changes made to
the Names dialog box are not saved until you click OK.
6. Repeat steps 3 through 5 for each server in the system.
7. Click OK in the Names dialog box to save your changes.
-or-
Click X to exit, or press the ESC key to exit the dialog box without
saving changes.
Assigning Device Types
While the console switch automatically discovers cascade switches attached to your
unit, you must specify the number of ports on the cascade switch through the Devices
dialog box.
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Local Port Operation
Accessing Devices Dialog Box
To access the Devices dialog box:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Setup, Devices. The Devices dialog box is displayed.
NOTE: The Modify button is only available if a configurable switch is selected.
Figure 6-5: Devices dialog box
When the IP Console Switch discovers a cascaded switch, the port numbering
changes to accommodate each server under that switch. For example, if the switch is
connected to port 2, the switch port is listed as 02, and each server under it is
numbered sequentially 02-01, 02-02, and so on.
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Local Port Operation
Assigning Device Types
To assign a device type:
1. In the Devices dialog box, select the Port number.
2. Click Modify. The Device Modify dialog box is displayed.
3. Choose the number of ports supported by the cascaded console switch.
4. Click OK.
5. Repeat steps 2 through 4 for each port the user wants to assign a device type.
6. Click OK in the Devices dialog box to save settings.
NOTE: Changes made in the Device Modify dialog box are not saved until you click OK
in the Devices dialog box.
Figure 6-6: Device Modify dialog box
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Local Port Operation
Changing the Display Behavior
From the Menu dialog box, the display order of servers, switch connection mode,
and a time to delay display of the OSD after pressing the Print Scrn key can be
changed. The display order setting alters how servers display in several screens,
including the Main, Devices, and Broadcast dialog boxes.
Accessing the Menu Dialog Box
To access the Menu dialog box:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Setup. The Setup dialog box is displayed.
3. Click Menu. The Menu dialog box is displayed.
Figure 6-7: Menu dialog box
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Local Port Operation
Selecting the Display Order of Servers
To choose the display order of servers:
1. From the Menu dialog box, select Name to display servers alphabetically
by name.
-or-
Select EID to display servers numerically by Interface Adapter ID number.
-or-
Select Port to display servers numerically by port number.
2. Click OK.
Setting Screen Delay Time
Setting a time to delay the display of the OSD enables you to complete a soft switch
without displaying the OSD. To perform a soft switch, see the “Soft Switching”
section in this chapter.
To set the Screen Delay Time for the OSD:
1. From the Menu dialog box, enter the number of seconds (0–9) the OSD is
delayed after pressing the Print Scrn key. Entering 0 instantly displays the OSD
with no delay.
2. Click OK.
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Local Port Operation
Controlling the Status Flag
The status flag is displayed on the desktop and shows the Name or EID number of
the selected server or the status of a particular port. Use the Flag dialog box to
change the flag display by server Name or EID number or to change the flag color,
opacity, display time, and location on the desktop.
Table 6-4: OSD Status Flags
Flag
Description
Flag type by Name
Flag type by EID number
Flag indicating that the user has
been disconnected from all systems
Flag indicating that the broadcast is
activated
Control used to set flag position
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Local Port Operation
Accessing the Flag Dialog Box
To access the Flag dialog box:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Setup. The Setup dialog box is displayed.
3. Click Flag. The Flag dialog box is displayed.
Figure 6-8: Flag dialog box
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Displaying the Status Flag
To determine how the status flag is displayed:
1. Select Name or EID to determine what information is displayed.
2. Select Displayed to show the flag constantly or select Timed to display the flag
for only five seconds after soft switching.
3. Select a flag color in Display Color.
4. In the Display Mode, select Opaque for a solid color flag or select Transparent
to see the desktop through the flag.
5. Position the status flag on the desktop:
a. Click Set Position to gain access to the Position Flag screen.
b. Left-click and hold the title bar and drag to the desired location.
c. Right-click to return to the Flag dialog box.
Figure 6-9: Position flag screen
NOTE: Changes made to the position flag are not saved until you click OK in the Flag
dialog box.
6. Click OK to save settings.
-or-
Click X to exit without saving settings.
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Local Port Operation
Broadcasting to Servers
Analog users can simultaneously control more than one server in a system to be sure
that all selected servers receive identical input. For each server receiving the
broadcast, you can choose to broadcast keystrokes and/or mouse movements
independently.
NOTE: You can broadcast to only one server per Expansion Module connection.
Broadcasting Keystrokes—The keyboard statistics must be identical for all servers
receiving a broadcast to interpret keystrokes identically. Specifically, the Caps Lock
and Num Lock modes must be the same on all keyboards. While the switch attempts
to send keystrokes to the selected servers simultaneously, some servers can inhibit
and thereby delay the transmission.
Broadcasting Mouse Movements—For the mouse to work accurately, all systems
must have identical mouse drivers, desktops (such as identically placed icons), and
video resolutions. In addition, the mouse must be in exactly the same place on all
screens. Because these conditions are extremely difficult to achieve, broadcasting
mouse movements to multiple systems can have unpredictable results.
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Accessing Broadcast Dialog Box
To access the Broadcast dialog box:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Setup, Broadcast. The Broadcast dialog box is displayed.
Figure 6-10: Broadcast dialog box
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Broadcasting Selected Servers
To broadcast selected servers:
1. From the Broadcast dialog box, select the keyboard and mouse checkboxes for
the servers that are to receive the broadcast commands.
-or-
Press the Up or Down Arrow keys to move the cursor to the target server. Then
press the Alt + K keys to select the keyboard checkbox and/or the Alt + M keys
to select the mouse checkbox. Repeat for additional servers.
2. Click OK to save the settings and return to the Setup dialog box. Click X or
press the Esc key to return to the Main dialog box.
3. From the Commands menu, select the Broadcast Enable checkbox to activate
broadcasting.
4. From the user station, enter the information and/or perform the mouse
movements you want to broadcast.
Activating Broadcasting
To activate or deactivate broadcasting, from the Commands menu, select or deselect
the Broadcast Enable checkbox.
Setting up a Scan Pattern
In Scan mode, the console switch automatically scans port to port (server to server).
You can select up to 16 servers from a list of all servers attached to your unit. You
can display the list by either server name or EID number by clicking the appropriate
button. Selecting the checkbox beside each server to be added to the scan list creates
the scan list. The creation of a scan list does not start Scan mode. You must enable
Scan mode through the Scan Enable checkbox on the Commands dialog box.
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Accessing the Scan Dialog Box
To access the Scan dialog box:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Setup, Scan. The Scan dialog box is displayed.
Figure 6-11: Scan dialog box
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Local Port Operation
Adding Servers to the Scan List
To add servers to the Scan list:
1. The Scan dialog box contains a list of all the servers attached to your unit. Click
the checkbox next to the servers you want to scan.
-or-
Double-click a server name or port.
-or-
Press the Alt key plus the number of the server you want to scan. You can select
up to 16 servers.
2. In the Scan Time box, enter the number of seconds (from 3 to 99) before the
scan moves to the next server in the sequence.
3. Click OK.
NOTE: If the user removes a server from the Device Modify dialog box later, the change
can affect a custom scan pattern.
Removing Servers from the Scan List
To remove a server from the Scan list:
1. In the Scan dialog box, click the server to be removed.
-or-
Double-click a server name or port.
-or-
Click Clear to remove all servers from the scan list.
2. Click OK.
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Local Port Operation
Starting Scan Mode
To start the Scan mode:
1. Select Scan Enable in the Commands menu.
2. Click X to close the Commands dialog box.
NOTE: The scanning begins as soon as you click Scan.
Stopping Scan Mode
To stop Scan mode:
If the OSD is open, select a server.
-or-
If the OSD is not open, move the mouse or press any key on the keyboard. Scan
mode stops at the currently selected server.
-or-
Deselect Scan Enable in the Commands menu. Any active connections on the local
port are disconnected.
Setting Local Console Switch Security
The OSD enables you to set security on the local port consoles. You can establish a
screen saver mode that engages after the console remains unused for a user-definable
time delay. When engaged, the console remains locked until any key is pressed or the
mouse is moved. You can then enter the password to log in.
Use the Security dialog box to lock your console with password protection, set or
change the password, and enable the screen saver.
NOTE: If a password has been previously set, you must to enter the password before you can
access the Security dialog box.
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Accessing the Security Dialog Box
To access the Security dialog box:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Setup. The Setup dialog box is displayed.
3. Click Security. The Security dialog box is displayed.
Figure 6-12: Security dialog box
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Local Port Operation
Changing the Password
To set or change the password:
1. From the Security dialog box, single-click in the New field and press the Enter
key if the OSD is not open, or double-click the New field.
2. Enter the new password in the New field, then press the Enter key.
IMPORTANT: A valid password must be alphanumeric and be 5 to 15 characters in
length. Permitted characters are case-sensitive and can consist of A–Z, 0–9, spacebar,
and hyphen.
3. In the Repeat field, reenter the password and press the Enter key.
4. Click OK to change the password.
Setting Password Protection
To password protect your local console:
1. From the Security dialog box, set your password as described in the
previous procedure.
2. Select Enable Screen Saver.
3. Enter the number of minutes for Time Delay (from 1 to 99) to delay activation of
password protection and the screen saver feature.
4. For Mode, select Energy if your monitor is Energy Star® compliant. Otherwise,
select Screen.
CAUTION: Monitor damage can result from the use of energy mode with
monitors not compliant with Energy Star.
5. (Optional) Click Test to activate the screen saver test, which lasts 10 seconds and
returns you to the Security dialog box.
6. Click OK.
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Local Port Operation
Logging on to Switch
To log on to the IP Console Switch:
1. Press any key on the keyboard, or move the mouse. The Password dialog box is
displayed. Enter the password, then click OK.
2. Press the Print Scrn key.
Removing Password Protection
To remove the password protection from the IP Console Switch:
1. From the Main dialog box, click Setup, Security. The Password dialog box is
displayed. Enter the password, then click OK.
2. In the Security dialog box, click the New field and press the Enter key.
-or-
Double-click the New field, leave the New field blank, and press the Enter key.
3. Click the Repeat field and press the Enter key.
-or-
Double-click the Repeat field, leave the Repeat field blank, and press the
Enter key.
4. Click OK if you want to eliminate the password.
Enabling Screen Saver Mode without Password Protection
To enable the screen saver mode without password protection:
1. If your console switch does not require a password to gain access to the Security
dialog box, proceed to step 2.
-or-
If your console switch is password protected, see the previous procedure, then go
to step 2.
2. Select Enable Screen Saver.
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Local Port Operation
3. Enter the number of minutes for Inactivity Time (1 to 99) to delay activation of
the screen saver.
4. Select Energy if your monitor is Energy Star compliant. Otherwise,
select Screen.
CAUTION: Monitor damage can result from the use of energy mode with
monitors not compliant with Energy Star.
5. (Optional) Click Test to activate the screen saver test, which lasts 10 seconds,
then returns you to the Security dialog box.
6. Click OK.
NOTE: After activation of the screen saver mode disconnects the user from a server, no
server is selected. The status flag displays Free.
Exiting Screen Saver Mode
To exit the screen saver mode, press any key or move the mouse. The Main dialog
box is displayed.
Deactivating the Screen Saver
To activating the screen saver:
1. In the Security dialog box, clear Enable Screen Saver.
2. Click OK.
To immediately activate the screen saver, press the Print Scrn key, then press the
Pause key. This command only works when the user is connected to a server.
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Local Port Operation
Managing Server Tasks Using the OSD
You can manage the IP Console Switch system from the Commands menu with the
OSD, including engaging Scan and Broadcast modes, managing user connections,
running diagnostics, and updating your firmware.
Table 6-5: Commands to Manage Routine Task for your Servers
Feature
Purpose
Broadcast Enable
Begin broadcasting to your servers.
Configure a server list for
broadcasting under the Setup
dialog box.
Scan Enable
Begin scanning your servers. Set up
a list for scanning in the Setup
dialog box.
User Status
View and disconnect users.
Run Diagnostics
Validate the integrity of your system,
including memory, firmware cyclic
redundant checks (CRC), comm
interfaces, switch controller, local
and remote video, and
Interface Adapters.
Interface Adapter Status
Reset PS/2
Simultaneously upgrade multiple
Interface Adapters.
Reestablish operation of PS/2
keyboard and mouse
Display Versions
View version information for the
console switch, as well as view and
upgrade firmware for individual
Interface Adapters.
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Local Port Operation
Accessing the Commands Menu
To access the Commands menu:
1. Press the Print Screen key. The Main dialog box is displayed.
2. Click Commands. The Commands dialog box is displayed.
Figure 6-13: Commands dialog box
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Local Port Operation
Viewing and Disconnecting User Connections
You can view and disconnect remote network users through the User Status dialog
box. The user name (U) is always displayed. However, either the server name or
Interface Adapter ID number to which the user is connected can also be displayed.
The User Status dialog box displays only the number of users the system supports. If
there are no users are currently connected to a channel, the fields are blank and the
server indicates it is free.
Viewing Current User Connections
To view current user connections:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Commands. The Commands dialog box is displayed.
3. Click User Status. The User Status dialog box is displayed.
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Disconnecting a User
To disconnect a user:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Commands, User Status. The User Status dialog box is displayed.
Figure 6-14: User Status dialog box
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3. Click the letter of the user to be disconnected. The Disconnect dialog box
is displayed.
Figure 6-15: Disconnect dialog box
4. Click OK to disconnect the user and return to the User Status dialog box.
-or-
Click X to exit, or press the Esc key to exit the dialog box without disconnecting
a user.
NOTE: If the User Status dialog box has changed since it was last displayed, the mouse
cursor becomes an hourglass as the list automatically updates. No mouse or keyboard
input is accepted until the list update is complete.
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Local Port Operation
Running System Diagnostics
You can validate the integrity of your system with the Run Diagnostics command.
This command checks the main board functions subsystems (memory, intra-board
communications, console switch control, and the video channels) for each system
controller. When you select Run Diagnostics, you receive a warning indicating that
all users (remote and local) will be disconnected. Click OK to confirm and begin
the test.
Running Diagnostics Test
To run diagnostics tests:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Commands. The Commands dialog box is displayed.
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Local Port Operation
3. Click Run Diagnostics. A warning message is displayed, indicating that all users
will be disconnected.
Figure 6-16: Diagnostics Warning
4. Click OK to begin.
–or-
Click X, or press the Esc key to exit the dialog box without running a
diagnostic test.
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5. All users are disconnected, and the Diagnostics dialog box is displayed.
Figure 6-17: Diagnostics dialog box
Test
Description
Memory Test
Reports the condition of the main
board RAM. This indicator displays
the results of the memory tests
performed at system reboot.
Firmware CRC
Validates the current firmware
images stored in the system’s
FLASH by comparing a CRC value
on each image and comparing
those results to the expected
values.
Comm Interfaces
Verifies the intra-board
communication subsystems are
accessible and functional by
querying the communications
controller and performing basic
register level tests.
continued
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Figure 6-17: Diagnostics dialog box continued
Test
Description
Switch Controller
Verifies the switch matrix controller
is accessible and functional by
querying the switch matrix controller
and performing basic register level
tests.
Local and Remote User Video
LAN Connection
Verifies that all the video channel
subsystems are accessible,
functional, and performing basic
register level tests.
Verifies the LAN connection is
accessible and functional by
verifying the link controller is
responsive and monitoring the
network traffic.
•
•
•
If the link controller is
responsive, the test-passed
indictor is displayed.
If the link controller is non-
responsive, the test-failed
indictor is displayed.
If the link controller is functional
but no network traffic has been
received, an indictor
is displayed.
Online IAs
Offline IAs
Indicates the total number of
currently connected and powered
Interface Adapters.
Indicates the number of Interface
Adapters that have been connected
successfully in the past and are
apparently powered down.
Suspect IAs
Indicates the number of Interface
Adapters that have been detected
but are either unavailable for
connection or have dropped packets
during the ping tests.
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Local Port Operation
6. As each test is finished, a pass or fail symbol is displayed.
A passed test is indicated with a green circle, a failed test is indicated by a red X,
and the LAN connection has a third indicator, which indicates that the LAN
connection is functional but no network traffic has been received. The test is
complete when the last test’s symbol displays.
7. (Optional) If you have any offline Interface Adapters, you can click the Clear
button to remove them from the list.
8. (Optional) If you have any suspect Interface Adapters, you can click the Display
button. The Suspect Interface Adapter dialog box is displayed.
Figure 6-18: Suspect IAs dialog box
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Local Port Operation
Resetting the PS/2 Mouse
If your PS/2 mouse locks up, you can re-establish operation of these peripherals by
issuing a reset command. The reset command sends a key sequence to the server,
which causes the mouse settings to be sent to the console switch. With
communication reestablished between the server and the console switch,
functionality is restored to the user.
NOTE: This function is for Microsoft Windows-based computers only. Resetting the PS/2 on a
computer running any other operating system might require that you reboot that computer.
To reset the PS/2 mouse values:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Commands. The Commands dialog box is displayed.
3. Click Reset PS/2. A warning is displayed.
Figure 6-19: Reset PS/2 warning
4. Click OK. A message disappears, indicating that the mouse has been reset.
5. Click X or press the Esc key to exit without sending a reset command to the
PS/2 mouse.
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Displaying Version Information
The Version dialog box enables you to view IP Console Viewer versions, as well as
keyboard and mouse information for the currently selected server. For optimum
performance, keep your firmware current.
NOTE: Provide the application version number, Figure 6-20, when communicating with HP
customer service centers.
To display version information:
1. Click Version in the Commands dialog box. The Version dialog box is
displayed. The top half of the box lists the subsystem versions in the
IP Console Switch.
Figure 6-20: Version dialog box
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Local Port Operation
2. Click Digital to view the IP Console Viewer versions. The Digital Version
dialog box is displayed. The top section identifies the digitizer subsystem
versions. The center section identifies the current network settings.
NOTE: Provide the application version number, Figure 6-20, when communicating with
HP customer service centers.
Figure 6-21: Digital Version dialog box
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-or-
Click IA to access the IA Selection dialog box to view individual Interface
Adapter cable version information. The IA Selection dialog box is displayed.
Figure 6-22: IA Selection dialog box
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3. To view the selected Interface Adapter cable, click Version. The IA Version
dialog box is displayed.
NOTE: Provide the application version number, Figure 6-19, when communicating with
HP customer service centers.
Figure 6-23: IA Version dialog box
4. Click X to exit.
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7
Upgrading Firmware using TFTP
The HP IP Console Switch FLASH upgrade feature enables you to update the
IP Console Switch with the latest available firmware.
To update the IP Console Switch, you need a Trivial File Transfer Protocol (TFTP)
server on the terminal or PC that performs upgrades. After the TFTP has been
enabled, upgrade the FLASH firmware, then upgrade the IP Console
Switch firmware.
Enabling TFTP for Windows NT
To enable TFTP for Windows NT:
1. Unzip NT_TFTP3.3.ZIP into an empty directory.
2. From the Start menu, select Settings, Control Panel.
3. Double-click Network.
4. Click Services and then click Add.
5. Click Have Disk.
6. In the Insert Disk box, enter the path where the extracted files are.
7. On the Select OEM Option page, click OK.
8. When the product name is displayed in the Services list, click Close.
9. Click Yes to restart.
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Enabling TFTP for Windows 2000 and Windows XP
To enable TFTP for Windows 2000 and Windows XP:
1. Unzip W2K_TFTP3.3.ZIP into an empty directory.
2. From the Start menu, select Settings, Control Panel.
3. Double-click Add/Remove Programs.
4. Click Add New Programs, CD or Floppy. Follow the on-screen instructions in
the Install Program From Floppy Disk or CD-ROM Wizard.
5. In the Open box on the Run Installation Program page, enter the path to the
location of the extracted files.
6. From the EqmTFTPS Setup page, click Install.
7. Click Finish.
8. From the Add/Remove Program page, click Close.
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Upgrading Firmware using TFTP
Enabling TFTP for Linux
For most systems using RPM packages, TFTP is provided by the TFTP server RPM
(RPM-IVH/Redhat/RPMS/). Depending on the type of distribution, the Internet
services daemon is provided by xinetd.
NOTE: By default, TFTP executes in secure mode and only provides readable files under the
/tftpboot directory. Other directories can be specified through the /etc/xinetd.d/tftp files. In
secure mode, TFTP expects the file to be relative to the /tftpboot directory.
To enable TFTP for Linux operating systems:
1. In the GNOME viewer go to the main menu and select Programs, System,
Service Configuration.
2. In the Service Configuration menu, verify that the xinetd checkbox is selected
to start at boot.
-or-
If the checkbox is not selected, select the box and click Save.
3. Find TFTP in the list of services and highlight it.
4. Select the checkbox to start TFTP at boot, then click Save.
Verifying TFTP for Linux
To verify that TFTP/TFTPD was properly enabled for Linux operating systems:
1. Enter the TFTP localhost (or name of local system).
2. Download the file by entering the following command:
etc/tftpboot/filename
3. Enter Quit.
If the TFTP was configured correctly, the preceding steps should transfer the file to
the current directory.
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Upgrading Firmware using TFTP
Configuring TFTP for Windows
To configure TFTP for Windows operating systems:
1. Access the Secure TFTP Service page.
Windows NT 4.0
a. From the Start menu, select Settings, Control Panel.
b. Double-click Network.
c. Click Services.
d. From the Network Services list, select Secure TFTP Service and click
Properties. The Secure TFTP Service window is displayed.
Windows 2000 or Windows XP
a. From the Start menu, select Run.
b. At the prompt, enter eqmtftpcin the Open: field, then click OK. The
Secure TFTP Service window is displayed.
Figure 7-1: Secure TFTP Service window
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2. You can use the default settings for the directory with the GET access or
PUT access rights set as indicated in the following procedure. To use the default
settings, select Use Default Settings, then click Exit.
To customize settings, select Customize Settings.
a. To add directories, click Add. The Secure TFTP Directory dialog box
is displayed.
b. Enter the path name of the directory, or click Browse, select a directory, and
then click OK.
c. To enable GET access or PUT access to that directory, select the GET
Access or the PUT Access checkbox.
d. Click OK. The added directory is displayed in the list.
Figure 7-2: Secure TFTP Directory dialog box
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3. To change an existing entry in the directory list, select the directory name in the
Path column.
a. To delete the entry, click Remove, then click Exit.
b. To modify an entry’s access rights, select the appropriate checkbox in the
GET or PUT columns.
c. To modify an entry’s pathname, click Modify, then enter the pathname of the
desired directory, or click Browse to select a directory.
d. Click Exit, then click Close.
Updating the IP Console Switch
Before beginning the update procedure, be sure that the Secure TFTP Server is
installed and that the GET access permissions for the folder the updated file is in is
selected. Also, be sure that the IP Console Switch is on the same network as the
computer that is being used for the update.
Updating the IP Console Switch Hardware
To update the IP Console Switch hardware:
1. Connect one end of a serial cable to an available COM port on the server that is
to be viewed locally from the IP Console Switch.
2. Connect the other end of the above serial cable to the serial port on the
IP Console Switch.
3. Plug the supplied power cord in to the rear of the IP Console Switch and then in
to a valid power source.
4. Power on the IP Console Switch. The activity indicator on the rear panel powers
on. The activity indicator blinks for 30 seconds while performing a self-test.
Approximately 10 seconds after it stops blinking, press the Enter key to access
the main menu.
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5. Configure the terminal emulation software for the server, such as HyperTerminal
for Windows operating systems or Minicom for Linux operating systems.
To configure HyperTerminal:
a. From the desktop screen, click Start, Programs, Accessories,
Communications, HyperTerminal. The Connection Description window
is displayed.
b. Enter a name for the description, and click OK. The Connect To window
is displayed.
c. Select the Communication Port that is connected to the KVM switch
through a serial cable, then click OK. The COM1 Properties window
is displayed.
d. Select 9600 for the Bits Per Second, 8 for Data Bits, None for Parity, 1 for
Stop Bits, and None for Flow Control, then click OK. The HyperTerminal
auto-connects to the console switch.
e. Press the Enter key to access the console switch option menu.
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To configure Minicom:
IMPORTANT: Minicom is a utility that is loaded during the installation of Red Hat 7.2 and
7.3. However, if you do not select the option to install the Linux Utilities during the
operating system installation, you are not able to use Minicom without downloading the
Minicom 1.831-16.i386.rpm file from the Red Hat website. (Refer to the procedure for
installing RPMs on the Red Hat website).
a. Log on to a Linux console, or open a terminal and enter minicom-sat the
command prompt. The Configuration menu is displayed.
b. Select Serial Port Setup. The Change which setting? menu is displayed.
c. Select Option A (Serial Device). Manually change the device type from
“dev/modem” to “/dev/ttyS0” and press the Enter key.
d. Select Option E (Bps/Par/Bits). The Comm Parameters menu is displayed.
e. Select E (Speed 9600 Bps), and press the Enter key. The designation
9600 8N1 is displayed next to Option E.
f. Select Option F (Hardware Flow Control).
Be sure that the Change which setting? menu is configured as follows:
A—Serial Device: /dev/ttyS0
B—Lockfile Location: /var/lock
C—Callin Program:
D—Callout Program:
E—Bps/Par/Bits: 9600 8N1
F—Hardware Flow Control: No
G—Software Flow Control: No
g. Press the Enter key to return to the Configuration menu. Scroll down to the
Save setup as dfl option, and press the Enter key.
h. Scroll down the Configuration menu to the Exit from Minicom option, and
press the Enter key.
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Upgrading Firmware using TFTP
i. From the Linux Red Hat 7.2 and 7.3 command prompt, enter Minicom.As
soon as a connection is established, the Main menu for the IP Console
Switch is displayed. Follow the on-screen options to configure the IP
Console Switch. The IPViewer HyperTerminal menu with six options
is displayed.
Figure 7-3: IPViewer HyperTerminal menu
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6. Select Option 2—Firmware Management. The Firmware Management menu
is displayed.
Figure 7-4: Firmware Management menu
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Upgrading Firmware using TFTP
7. Select Option 1—Flash Download.
8. Enter the IP address of the TFTP server that has the updated file and the exact
path of the updated file (for example, C:\Download\HP\FL0109.fl).
9. Enter Y at the prompt to download the upgrade file from the given IP address.
The IP Console Switch begins upgrading.
CAUTION: Do not cycle power to the IP Console Switch during this process. A
loss of power might render the IP Console Switch inoperable and require that the
unit be returned to the factory for repair. Be patient; the update can take as long
as 10 minutes.
10. When the upgrading process is complete, The IP Console Switch reboots. The IP
Console Switch is ready. is displayed.
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Upgrading Firmware using TFTP
Updating the IP Console Switch through the IP Console Viewer
1. Select the IP Console Switch, and click the Manage Console Switch icon. The
IP Console Viewer window is displayed.
Figure 7-5: IP Console Viewer window
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2. Select the Tools tab, and click the Upgrade Console Switch Firmware icon.
Figure 7-6: Tools tab
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3. (Optional) Enter in the IP address of the computer the update is located on in the
TFTP Server IP Address: field.
4. (Optional) Enter in the complete path of the update file in the Firmware
Filename: field (for example, C:\Download\HP\FL0109.fl).
NOTE: For Linux operating systems a path name is not required; however, the firmware
images should be saved in the TFTPBoot folder.
Figure 7-7: Upgrade Console Switch Firmware
dialog box
7-14
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5. Click Upgrade.
CAUTION: Do not cycle power to the IP Console Switch during this process. A
loss of power might render the IP Console Switch inoperable and require that the
unit be returned to the factory for repair. Be patient; the update can take as long
as 10 minutes.
Figure 7-8: Upgrade Console Switch Firmware warning
6. After the upgrade completes, click Close to reboot the IP Console Switch.
7. After rebooting, the message FirmwareUpgrade has completed. The
Console Switch is ready.is displayed.
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Upgrading Firmware using TFTP
Establishing LAN Connections
To connect an IP Console Switch to a network:
NOTE: Although 10Base-T Ethernet can be used, HP recommends a dedicated, switched
100Base-T network for improved performance.
Connect the network cable from the LAN port on the rear panel of the IP Console
Switch to the network, then power on all attached systems. The current IP Console
Switch system open network ports are 2068, 8192, 3211, and 161.
Upgrading FLASH Firmware
IMPORTANT: The latest FLASH firmware can be found on the HP website at
http://h18004.www1.hp.com/products/servers/proliantstorage/rack-options/kvm/index-
console.html.
To upgrade FLASH firmware to the IP Console Switch:
1. Connect a terminal or a PC running terminal emulation software (such as
HyperTerminal) to the configuration (serial) port on the back of the IP Console
Switch. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity, and
no flow control.
2. Connect the LAN port on the IP Console Switch either directly, using a network
cross-over cable, or by means of an Ethernet hub and standard CAT5 cable, to
the terminal or PC that is being used as the TFTP server.
3. Start the server software and the terminal emulation software.
4. If the IP Console Switch is not powered on, power it on now. After
approximately 40 seconds, the IP Console Switch displays an HP IP Console
Ready...message.
5. Press any key to continue or to access the IPViewer HyperTerminal dialog box.
The IPViewer HyperTerminal dialog box is displayed.
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6. Get the IP address of the TFTP server by extracting it from the operating system
tools (might be operating system-dependent):
a. Right-click Network Neighborhood.
b. Select Properties.
c. Select the Protocols tab.
d. Select TCP/IP protocol.
e. Select Properties.
f. Note the IP address.
7. Assign the IP address in the IP Console Switch, if needed:
a. In the IPViewer HyperTerminal dialog box, enter 1to select
Network Configuration.
b. Note the IP Console Switches IP address. The first three numbers must be the
same as in the servers IP address from step 6. The last number must be
different. If the IP Console Switches IP address is not correct, change it as
follows: Enter 3to select IP address, and then enter the correct IP address,
and press the Enter key.
c. Enter 0to exit the Network Configuration menu. If the user changed the IP
address, wait for the directions in the window.
d. Change the IP Console Switch IP address in the TFTP server software to
match, if there was a change.
8. From the IPViewer HyperTerminal dialog box, enter 2to select Firmware
Management menu. The current version the firmware is displayed in the
Firmware Management menu.
9. From the Firmware Management menu, enter 1to select FLASH Download.
10. Enter the IP address of the TFTP server.
11. Enter the path and name of the FLASH file, for example HP IP Console
Firmware version X.X.X, and press the Enter key.
NOTE: For Linux operating systems a path name is not required; however, the firmware
images should be saved in the TFTPBoot folder.
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Upgrading Firmware using TFTP
12. Confirm the TFTP download by entering yor yesand pressing the Enter key.
13. The IP Console Switch verifies the download. Enter yor yesto confirm the
upgrade, then press the Enter key.
14. The IP Console Switch begins the FLASH upgrade process. On-screen indicators
display the upgrade process. When the upload is complete, the IP Console Switch
resets and upgrades the internal subsystems. This process takes a few minutes.
When the upgrade is complete, the startup message from step 4 is displayed in
the IP Viewer HyperTerminal dialog box.
CAUTION: Do not cycle power to the IP Console Switch during this process. A
loss of power might render the IP Console Switch inoperable and require that the
unit be returned to the factory for repair. Be patient; the update can take as long
as 10 minutes.
15. Click X to exit the IPViewer Hyper Terminal window.
Analyzing FLASH Failures
At times a FLASH update fails. Unlike the IP Console Switch, which returns a failure
message when it encounters any problems, a FLASH update failure gives no direct
indications that a failure occurred.
When a failure occurs, you must verify several aspects of the update:
•
Be sure that TFTP is configured properly. TFTP is an unreliable transport
mechanism. A busy network can result in lost packets, which would cause the
update to fail.
•
•
Be sure that the tftpd log file /var/log/secure is secure. The log indicates if a
successful tftpd connection was made and if any abnormal operations occurred.
Be sure that the proper pathname to the image file is used.
7-18
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Upgrading Firmware using TFTP
Upgrading Interface Adapter Firmware
CAUTION: If a local port user has access to a specific Interface Adapter, a remote
user can obstruct the local port user’s access by performing an Interface Adapter
firmware upgrade.
To upgrade Interface Adapter firmware simultaneously:
1. Press the Print Scrn key. The Main dialog box is displayed.
2. Click Commands. The Commands dialog box is displayed.
3. Click IA Status. The IA Status dialog box is displayed.
Figure 7-9: IA Status dialog box
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Upgrading Firmware using TFTP
4. Select the PS/2 checkbox, then click Upgrade. The IA Upgrade dialog box
is displayed.
Figure 7-10: IA Upgrade dialog box
5. Click OK.
6. Press the Esc key to return to the Main dialog box. The OSD IP Console Switch
indicators are displayed as
(yellow) while the upgrade is in progress. The
OSD IP Console Switch indicators changes to
the upgrade is complete.
and then to
(green) when
NOTE: Wait until the OSD IP Console Switch indicators are displayed as
(green)
before continuing.
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Upgrading Firmware using TFTP
To upgrade Interface Adapter firmware individually:
1. Click Version in the Commands dialog box. The Version dialog box
is displayed.
NOTE: Provide the application version number, Figure 7-11, when communicating with
HP customer service centers.
Figure 7-11: Version dialog box
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2. Click IA. The IA Selection dialog box is displayed.
Figure 7-12: IA Selection dialog box
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3. Select the individual Interface Adapter, and click Version. The IA Version
dialog box is displayed.
NOTE: Provide the application version number, Figure 7-11, when communicating with
HP customer service centers.
Figure 7-13: IA Version dialog box
4. Click Load Firmware.
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8
Troubleshooting
Table 8-1: Troubleshooting
Problem
Solution
The local user cannot view the IP Console
Switch on-screen copyright notice.
•
•
Be sure that the power source is valid.
Be sure that the cables are connected
properly.
•
•
•
Be sure that the monitor is valid.
IP Console Switch on-screen copyright notice is
distorted.
Be sure that the power source is valid.
Be sure that the cables are connected
properly.
•
Be sure that the monitor is valid.
Local user cannot view OSD flag.
Check the preferences selected in the OSD to
determine if the local port display has been
disabled or set to time out. If the preferences
are set to not display the flag, or to have the flag
time out, then the OSD flag does not display.
Local user cannot activate and/or view the OSD,
and the flag disappears.
•
Be sure that the local port keyboard is
connected properly.
•
Be sure that the keyboard is valid.
The OSD is distorted or not readable on the
local port video display.
Be sure that the monitor supports the refresh
rate to which target server is set.
continued
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Troubleshooting
Table 8-1: Troubleshooting continued
Problem
Solution
The green activity indicator does not display
when the console switch is powered on.
•
Be sure that the console switch is powered
on and that the power source is valid.
•
Be sure that the cables are
connected properly.
While viewing a cascaded Compaq legacy
console switch and an IP Console Switch on
separate monitors, the user presses
mouse/keyboard reset button and the OSD
goes blank with a “Mouse and keyboard have
been reset” message.
The mouse and keyboard are locked up on the
Compaq legacy console switch. After
approximately one minute, the Compaq legacy
console switch will return to normal functionality.
The mouse does not align.
Refer to the HP IP Software Guide included in
the Rack Products Documentation CD included
with this product.
IP Console Switch system does not recognize
Compaq legacy console switches.
All Compaq legacy console switches must be
upgraded with SoftPaq firmware version 2.1.0
or later.
An Expansion Module is not being recognized
by a Compaq legacy console switch.
An Expansion Module is considered a level of
cascading and therefore cannot be used in
combination with a cascaded Compaq legacy
console switch.
The OSD is inaccessible.
Press the Ctrl key twice.
The mouse and keyboard lose functionality after
the Reset PS/2 button is pressed while
operating a Unix-based platform.
The Reset PS/2 button is a Windows-based
function. Restart the desktop to gain mouse and
keyboard functionality.
I cannot access the IP Console Switch after
losing my password.
Call the HP Customer Support Center for more
detailed instructions.
RILOE and ILOE are not working correctly with
the IP Console Switch system.
The HP IP Console Switch firmware must be
version 2.0.6 or later.
8-2
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A
Regulatory Compliance Notices
Regulatory Compliance Series Number
For the purpose of regulatory compliance certifications and identification, your
product has been assigned a unique series number. The series number can be found
on the product nameplate label, along with all required approval markings and
information. When requesting compliance information for this product, always refer
to this series number. The series number is not the marketing name or model number
of the product.
Federal Communications Commission Notice
Part 15 of the Federal Communications Commission (FCC) Rules and Regulations
has established Radio Frequency (RF) emission limits to provide an interference-free
radio frequency spectrum. Many electronic devices, including computers, generate
RF energy incidental to their intended function and are, therefore, covered by these
rules. These rules place computers and related peripheral devices into two classes, A
and B, depending upon their intended installation. Class A devices are those that may
reasonably be expected to be installed in a business or commercial environment.
Class B devices are those that may reasonably be expected to be installed in a
residential environment (for example, personal computers). The FCC requires
devices in both classes to bear a label indicating the interference potential of the
device as well as additional operating instructions for the user.
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Regulatory Compliance Notices
The FCC rating label on the device shows the classification (A or B) of the
equipment. Class B devices have an FCC logo or FCC ID on the label. Class A
devices do not have an FCC logo or FCC ID on the label. After the Class of the
device is determined, refer to the corresponding statement in the following sections.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference, in which
case the user will be required to correct the interference at personal expense.
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit that is different from that to
which the receiver is connected.
•
Consult the dealer or an experienced radio or television technician for help.
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Regulatory Compliance Notices
Declaration of Conformity for Products Marked with the FCC Logo,
United States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
For questions regarding your product, contact us by mail or telephone:
•
Hewlett-Packard Company
P.O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
•
1-800-652-6672 (For continuous quality improvement, calls may be recorded or
monitored.)
For questions regarding this FCC declaration, contact us by mail or telephone:
•
Hewlett-Packard Company
P.O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
•
1-281-514-3333
To identify this product, refer to the part, series, or model number found on
the product.
Modifications
The FCC requires the user to be notified that any changes or modifications made to
this device that are not expressly approved by Hewlett-Packard Company may void
the user’s authority to operate the equipment.
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Regulatory Compliance Notices
Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI
connector hoods in order to maintain compliance with FCC Rules and Regulations.
Canadian Notice (Avis Canadien)
Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur
le matériel brouilleur du Canada.
Class B Equipment
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur
le matériel brouilleur du Canada.
Mouse Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
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European Union Notice
Products with the CE Marking comply with both the EMC Directive (89/336/EEC)
and the Low Voltage Directive (73/23/EEC) issued by the Commission of the
European Community.
Compliance with these directives implies conformity to the following European
Norms (the equivalent international standards are in parentheses):
•
•
•
•
•
EN55022 (CISPR 22) – Electromagnetic Interference
EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) – Electromagnetic Immunity
EN61000-3-2 (IEC61000-3-2) – Power Line Harmonics
EN61000-3-3 (IEC61000-3-3) – Power Line Flicker
EN60950 (IEC950) – Product Safety
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Electrostatic Discharge
Preventing Electrostatic Damage
A discharge of static electricity from a finger or other conductor can damage system
boards or other static-sensitive devices. This type of damage can reduce the life
expectancy of the device.
To prevent electrostatic damage when setting up the system or handling parts:
•
•
Avoid hand contact by transporting and storing products in static-safe containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free
workstations.
•
•
•
Place parts on a grounded surface before removing them from their containers.
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or
assembly.
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Electrostatic Discharge
Grounding Methods To Prevent Electrostatic Damage
There are several methods for grounding. Use one or more of the following methods
when handling or installing electrostatic-sensitive parts:
•
Use a wrist strap connected by a ground cord to a grounded workstation or
computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm
10 percent resistance in the ground cords. To provide proper ground, wear the
strap snug against the skin.
•
Use heel straps, toe straps, or boot straps at standing workstations. Wear the
straps on both feet when standing on conductive floors or dissipating floor mats.
•
•
Use conductive field service tools.
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have a
HP authorized reseller install the part.
For more information on static electricity or assistance with product installation,
contact your authorized reseller.
B-2
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Power Cord Set Requirements
The power cord set meets the requirements for use in the country where you
purchased your equipment. The voltage selection switch enables you to select the
appropriate line voltage for your server.
Power cord sets for use in other countries must meet the requirements of the country
where you use the server. For more information on power cord set requirements,
contact your HP authorized dealer.
General Requirements
The following requirements are applicable to all countries:
•
•
•
The length of the power cord must be at least 1.8 m (6.0 ft) and a maximum of
3.7 m (12 ft).
The power cord set must be approved by an acceptable accredited agency
responsible for evaluation in the country where the power cord will be used.
The power cord set must have a minimum current capacity and nominal voltage
rating of 10 A/125 volts AC or 10 A/250 volts AC, as required by the power
system of each country.
•
The appliance coupler must meet the mechanical configuration of an
EN60320/IEC 320 Standard Sheet C13 Connector for mating with the appliance
outlet on the computer.
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Power Cord Set Requirements
Country-Specific Requirements
Use Table C-1 to identify the appropriate accredited agency in your country.
Table C-1: Power Cord Set Requirements By Country
Country
Australia
Austria
Accredited Agency
EANSW
OVE
Applicable Note Numbers
1
1
1
2
1
1
1
1
1
3
1
1
1
1
2
Belgium
Canada
CEBC
CSA
Denmark
Finland
DEMKO
SETI
France
UTE
Germany
Italy
VDE
IMQ
Japan
JIS
Norway
NEMKO
SEMKO
SEV
Sweden
Switzerland
United Kingdom
United States
BSI
UL
1. Flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. Power
cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency
responsible for evaluation in the country where it will be used.
2. Flexible cord must be Type SVT or equivalent, No. 18 AWG, 3-conductor. Wall plug must be a
two-pole grounding type with a NEMA 5-15P (15 A, 125 V).
3. Appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in
accordance with the Japanese Dentori Law. Flexible cord must be Type VCT or VCTF,
3-conductor, 1.0 mm2 conductor size. Wall plug must be a two-pole grounding type with a
Japanese Industrial Standard C8303 (7A, 125V) configuration.
C-2
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Index
Symbols and Numbers
C
cables
cascading
legacy console switches 5-1, 6-12
incorporating 5-1
A
accessing
Commands menu 6-31
Diagnostics dialog box 6-36
Flag dialog box 6-18
Main dialog box 6-2
Menu dialog box 6-15
Names dialog box 6-10
Scan dialog box 6-23
Security dialog box 6-26
Setup menu 6-9
component locations 1-4
configuring
console switch hardware 1-5, 2-14, 7-6
TFTP 7-4
connections and connecting
cascade switches 5-3
Version dialog box 6-41
activity indicator 1-4, 2-3
adding servers 2-20
adjusting the mouse acceleration 2-19
authorized reseller xiii
Interface Adapter to switch 4-3
LAN network 7-16
locations 1-4
serial connection 7-6
B
D
benefits 1-3
Declaration of Conformity A-3
device types, assigning 6-12
diagnostics test, running 6-35
digital video performance 1-1
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Index
disconnecting
H
from server 6-4
remote users 6-32
hardware
configuration 1-5, 2-14, 7-6
Expansion Module installation 3-3
heel straps, using B-2
help resources 6-6
HP IP Console Switch See IP Console
Switch
E
electrostatic damage B-1
enabling TFTP 7-1
Ethernet
HP website xiii
HyperTerminal 2-15, 7-7
connections 7-16
networking 1-1
Expansion Module
broadcasting 6-20
cascading 5-1
I
indicators
features 3-1
hardware configuration 3-2
installing 3-3, 3-8
activity 1-4
OSD switch 6-3
installation
cascade switches 5-3
Expansion Module 3-3
Interface Adapter 4-3
switch 2-14
F
FCC notices
Class A Equipment A-2
Class B Equipment A-2
classification label A-1
Declaration of Conformity A-3
device modifications A-3
mouse A-4
Interface Adapter
configuration 1-5, 4-2
connecting to switch 4-3
features 4-1
upgrading firmware 7-19
IP Console Switch
features
cascading legacy switches into 5-1
component locations 1-4
Expansion Module 3-1
features 1-1
hardware configuration 1-5
installation 2-14
Expansion Module 3-1
Interface Adapter 4-1
switch 1-2
Federal Communications Commission
notices See FCC notices
firmware, upgrading 7-1, 7-19
FLASH
Interface Adapter 4-1
LAN connection 7-16
OSD operations 6-1
rack mounting 2-3
serial connection 7-6
upgrading firmware 7-1
IP Console Viewer 2-1
failures 7-18
upgrading firmware 7-16
G
grounding methods B-2
Index-2
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Index
K
O
keyboard
optional items 2-2
OSD (on-screen display)
broadcasting to servers 6-20
changing 6-15
resetting 6-40
kit contents 2-2
device type assignment 6-12
status flag control 6-17
L
connecting to 7-16
connector location 1-4
local port operation 6-1
P
logon procedure 6-28
passwords 6-27
ports
M
server connection 1-4
viewing/selecting 6-1
power components, locations 1-4
power cord set
monitor connector 1-4
mouse
adjusting the acceleration 2-19
broadcasting movements 6-20
connector location 1-4, 1-5
mouse compliance statement A-4
agency approval C-1
applicance coupler specifications C-1
cable length C-1
cable specifications C-2
country-specific requirements C-2
current capacity C-1
obtaining additional information C-1
requirements C-1
voltage rating C-1
N
network
connecting to LAN 7-16
hardware configuration 1-5
setting up 2-3
wall plug specifications C-2
PS/2, resetting 6-40
HP IP Console Switch User guide
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servers
adding 2-20
R
rack
assigning names 6-10
broadcasting to 6-20
changing display order 6-16
connection ports 1-4
managing tasks for 6-8
scan list 6-24
Expansion Module installation 3-3
rear rack installation 2-8
side-mounting switch 2-4
standard 1U installation 2-10
rail-mount installation 3-5
rear rack installation 2-8
Red Hat Linux 2-15, 7-8
regulatory compliance notices
BSMI A-6
selecting 6-4
viewing/selecting 6-1
setting up network 2-3
side mount installation
Expansion Module 3-3
switch 2-4
cables A-4
Canadian A-4
Class A equipment A-2
Class B equipment A-2
device modifications A-3
European Union A-5
soft switching 6-5
standard 1U installation 2-10
status flags, controlling 6-17
symbols in text xi
Japanese A-6
mouse compliance statement A-4
remote users 6-32
removing password protection 6-28
required components 2-2
resetting PS/2 6-40
system diagnostics 6-35
resolution 1-1
running system diagnostics 6-35
technical support xii
telephone numbers xii, xiii
TFTP
enabling 7-1
server requirement 7-1
tiering console switches 5-2
tools, required installation 2-2
S
Scan mode 6-25
scan patterns, setting 6-22
screen delay time, setting 6-16
Screen Saver mode 6-28
security, local console switch 6-25
selecting servers 6-4
U
upgrading firmware 7-1
user connections, viewing current 6-32
UTP CAT5 cable 3-1
serial connection, establishing 7-6
serial connector 1-4
series number A-1
Index-4
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Index
V
W
Velcro-mount installation 3-7
version information 6-41
video connector 1-5
wall plug specifications C-2
websites, HP xiii
HP IP Console Switch User guide
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