HP Mini 110 and Compaq Mini CQ10
Maintenance and Service Guide
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MSG revision history
Revision
Publication Date
August 2010
Description
A
Updated spare parts throughout MSG.
iii
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MSG revision history
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Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
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Safety warning notice
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Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 5
3 Illustrated parts catalog .................................................................................................. 14
4 Removal and replacement procedures ............................................................................ 31
Electrostatic discharge damage .................................................................. 33
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5 Setup Utility .................................................................................................................... 75
6 Backup and recovery ...................................................................................................... 79
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Backing up and recovering using HP Recovery Manager ............................................. 84
Using the Instant Restore utility when the operating system is
Using the Instant Restore utility when the operating system is not
7 Connector pin assignments ............................................................................................. 91
8 Power cord set requirements .......................................................................................... 94
9 Recycling ........................................................................................................................ 96
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1 Product description
Category
Description
HP Mini 110
Compaq Mini
CQ10
Product Name
HP Mini 110
√
Compaq Mini CQ10
√
√
Processor
Intel® Atom™ N475 1.83-GHz processor, 512-KB level
2 cache, 667-MHz front-side bus (FSB). 6.5W TDP
√
Intel® Atom™ N470 1.83-GHz processor, 512-KB level
2 cache, 667-MHz front-side bus (FSB). 6.5W TDP
Intel® Atom™ N455 1.66-GHz processor, 512-KB level
2 cache, 667-MHz front-side bus (FSB).
Intel® Atom™ N450 1.66-GHz processor, 512-KB level
2 cache, 667-MHz front-side bus (FSB)
Intel Atom™ N450 1.66-GHz processor with 512-KB level 2
cache, 667-MHz FSB without WWAN module
Intel Atom™ N470 1.83-GHz processor with 512-KB level 2
cache, 667-MHz FSB, 6.5W TDP without WWAN module
Intel Atom™ N455 1.66-GHz processor with 512-KB level 2
cache, 667-MHz FSB without WWAN module
Intel Atom™ N475 1.83-GHz processor with 512-KB level 2
cache, 667-MHz FSB, 6.5 TDP without WWAN module
Chipset
Intel NM10 Express
√
√
√
√
Graphics
Intel Graphics Media Accelerator 3150 universal memory
architecture (UMA) graphics subsystem with Broadcom
Crystal HD Enhanced Video Accelerator hardware decoder
card
Panels
All display assemblies include 1 webcam, 1 microphone,
1 speaker box, and 2 wireless local-area network (WLAN)
antenna transceivers/cables; wireless wide-area network
(WWAN) is optional
√
√
Wide aspect 16:9 ratio panels, typical brightness: 200nits
√
√
√
√
10.1-inch high-definition (HD), AntiGlare, flush glass
(1024 × 600) LED
1
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Category
Memory
Description
HP Mini 110
Compaq Mini
CQ10
10.1-inch standard-definition (SD), WSVGA, AntiGlare
(1024 × 600) LED
√
√
One customer-accessible/upgradable memory module slot
PC2-4200, 667-MHz, DDR2
√
√
√
√
√
√
Supports the following configurations:
●
2048-MB total system memory (2048 × 1)
NOTE: Supported on computers with Windows® XP
and Windows 7.
●
1024-MB total system memory (1024× 1)
NOTE: Supported only on computers with Windows
7.
Hard drives
Supports the following 9.5-mm (0.37-in) × 6.35-cm
√
√
(2.50-inch), parallel SATA, 5400-rpm hard drives:
●
250-GB
NOTE: Supported only on computers with Windows
7.
●
320–GB
NOTE: Supported only on computers with Windows
7.
Optical drive
Diskette drive
Audio/Visual
Supports external USB optical drives only
Supports external USB diskette drives only
HD audio
√
√
√
√
√
√
√
√
√
√
√
√
√
√
Supports BEATS audio driver
Integrated 1.5-w speakers (2)
Fixed integrated, digital microphone
Fixed Integrated VGA webcam, 640 × 480 resolution, up to
30 frames per second
Modem
Ethernet
Supports external USB modems only
√
√
√
√
Integrated Realtek RTL8703EL 10/100 network interface
card (NIC)
Wireless
Integrated WLAN by way of:
√
√
●
Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter
module
●
Broadcom 4312G 802.11b/g WiFi Adapter module
2 WLAN antennas built into display assembly
√
√
2
Chapter 1 Product description
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Category
Description
HP Mini 110
Compaq Mini
CQ10
Integrated WWAN by way of HP un2400 Mobile
Broadband Module (optional)
√
√
√
External media
cards
Digital Media Slot (consumer models) or Media Card Reader
(commercial models) with push-push technology supporting:
√
●
●
●
●
Memory Stick (MS)
MS/Pro
MultiMediaCard (MMC)
Secure Digital High Capacity (SDHC) Memory Card
(standard and large size)
●
xD-Picture
Internal media
cards
Two Mini Card slots:
√
√
●
●
Full-size Mini Card slot
Half-size Mini Card slot
Ports
Audio-in/out combo, supporting jack detection
RJ-45 (Ethernet, includes link and activity lights)
USB (2–3)
√
√
√
√
√
√
√
√
VGA, supporting up to 1600 x 900 external resolution @
60Hz, hot plug /unplug, and auto detection for correct
output to wide-aspect vs. standard aspect video
3-pin AC power
√
√
√
√
Keyboard/
pointing device
93% flat-style keyboard
HP Clikpad TouchPad with multi-touch/gesture support
No numeric pad supported.
√
√
TouchPad with 2 TouchPad buttons and 2-way scrolling (taps
enabled and some gestures enabled by default)
TouchPad on/off button with LED indicator
Power
requirements
30-W UMA AC adapter (non-Smart) with localized cable
plug support and stepped plug
√
√
AC adapter connector on cable
√
√
√
√
√
√
√
√
√
√
1.0-m (3.28-ft) power cord
3-cell Lithium-ion(Li-ion) battery (2.55-Ah, 28-Wh)
6-cell Lithium-ion(Li-ion) battery (2.80-Ah, 62-Wh)
Supports Kensington security lock
Security
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Category
Description
HP Mini 110
Compaq Mini
CQ10
Operating
system
Windows 7 Home Basic 32
Windows 7 Starter 32
√
√
√
√
√
Windows XP Home SP3, ultra low-cost personal computer
(ULCPC) edition
Support for HP QuickWeb
FreeDOS
√
√
√
Serviceability
End-user replaceable parts:
AC adapter
√
√
√
√
√
√
√
√
√
√
√
√
Battery (system)
Hard drive
Memory module
WLAN module
WWAN module
4
Chapter 1 Product description
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2 External component identification
Identifying the hardware
Components included with the computer may vary by region and model. The illustrations in this chapter
identify the standard features on most computer models.
To see a list of hardware installed in the computer in Windows, follow these steps:
1. Select Start > My Computer.
2. In the left pane of the System Tasks window, select View system information.
3. Select Hardware tab > Device Manager.
You can also add hardware or modify computer configurations using Device Manager.
Identifying the hardware
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Top components
TouchPad
Item
(1)
Component
Description
TouchPad zone
Moves the pointer and selects or activates items on the
screen.
(2)
(3)
Left TouchPad button*
Right TouchPad button*
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
6
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Lights
Item
Component
Description
(1)
(2)
(3)
Caps lock light
Mute light
On: Caps lock is on.
On: Speaker sound is off.
●
Wireless light
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/ or
a Bluetooth device, is on.
NOTE: Wireless devices are enabled at the
factory.
●
Off: All wireless devices are off.
Top components
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Keys
Item
(1)
Component
Description
esc key
Displays system information when pressed in combination
with the fn key.
(2)
(3)
fn key
Executes frequently used system functions when pressed
in combination with a function key or the esc key.
Windows logo key
Displays the Windows Start menu on computers using the
Windows operating system.
(4)
(5)
Windows applications key
Arrow keys
Displays a shortcut menu for items beneath the pointer.
Scroll the page up or down, or when pressed in
combination with the fn key, move to the beginning or
end of the document.
(6)
Action keys
Execute frequently used system functions.
Front components
8
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Item Component
Description
(1)
Vents (2)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off
during routine operation.
(2)
Speaker
Produces sound.
Front components
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Right-side components
item
(1)
Component
Description
Digital Media Slot
Supports the following optional digital card formats:
●
●
●
MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
Secure Digital Extended Capacity (SDxC) Memory
Card
●
●
●
●
●
Secure Digital High Capacity (SDHC) Memory Card
White: The computer is on.
(2)
(3)
Power light
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
Power switch
When the computer is off, slide the switch to turn on
the computer.
●
●
●
When the computer is on, briefly slide the switch to
initiate Sleep.
When the computer is in the Sleep state, briefly
slide the switch to exit Sleep.
When the computer is in Hibernation, slide the
switch briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, slide and hold the
power switch for at least 4 seconds to turn off the
computer.
To learn more about your power settings in Windows,
select Start > Control Panel > System and
Security > Power Options, or refer to the HP
Notebook Reference Guide.
(4)
USB ports (2)
Connect optional USB devices.
10 Chapter 2 External component identification
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item
Component
Description
(5)
(6)
RJ-45 (network) jack and cover
Security cable slot
Connects a network cable.
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Left-side components
item
Component
Description
(1)
(2)
Power connector
AC adaptor light
Connects an AC adapter.
●
●
●
White: The computer is connected to external power
and the battery is fully charged.
Amber: The computer is connected to external
power and the battery is charging.
Off: The computer is not connected to external
power.
(3)
(4)
External monitor port
Vent
Connects an external VGA monitor or projector.
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(5)
(6)
(7)
Drive light
Blinking white: The hard drive is being accessed.
Connects an optional USB device.
USB port
Audio-out (headphone) jack/Audio-in (microphone) jack
Connects optional powered stereo speakers,
headphones, earbuds, a headset, or television audio.
Also connects an optional headset microphone.
WARNING! When a device is connected to the jack,
the computer speakers are disabled.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
Left-side components
11
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Display components
item
(1)
Component
Description
WWAN antennas* (2) (select models only)
Send and receive wireless signals to communicate with
wireless wide-area networks (WWAN).
(2)
WLAN antennas (2)*
Send and receive wireless signals to communicate with
wireless local area networks (WLAN).
(3)
(4)
Webcam light
Webcam
On: The webcam is in use.
Records video and captures still photographs.
To use the webcam in Windows, select Start > HP >
HP MediaSmart > HP MediaSmart Webcam.
(5)
Internal microphone
Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the area immediately around the
antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
12 Chapter 2 External component identification
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3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag:
NOTE: The computer battery must be removed to access the service tag.
(1) Product name: This is the product name affixed to the front of the device.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Warranty period: This number describes the duration of the warranty period for the device.
(5) Model description (select models only): This is the alphanumeric identifier used to locate documents,
drivers, and support for the device.
14 Chapter 3 Illustrated parts catalog
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Item
(1)
Description
Spare part number
10.1-in display assembly (includes display panel cable, 2 WLAN transceivers and cables, 2 WWAN
transceivers and cables, and webcam/microphone module and cable):
●
●
●
●
●
●
●
●
●
●
10.1-in, WSVGA, AntiGlare, standard display assembly in black
10.1-in, WSVGA, AntiGlare, standard display assembly in white
10.1-in, WSVGA, standard display assembly in black
607744-001
607745-001
619469-001
619470-001
607746-001
618875-001
622656-001
622657-001
622659-001
622658-001
10.1-in, WSVGA, standard display assembly in black
10.1-in, WSVGA, Anti-Glare, standard display assembly in black
10.1-in, WSVGA, Anti-Glare, standard display assembly in black
10.1-in, WSVGA, AntiGlare display panel non-PMMA in red
10.1-in, WSVGA, AntiGlare display panel non-PMMA in blue
10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue
10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in red
(2)
Keyboard (includes cable)
With textured surface:
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
For use in Japan
608769-291
608769-AB1
608769-AD1
608769-281
608769-BA1
608769-221
608769-141
608769-211
608769-BG1
608769-251
608769-BB1
608769-DJ1
608769-A41
608769-171
608769-131
608769-DH1
608769-071
608769-061
608769-051
For use in Taiwan
For use in South Korea
For use in Thailand
For use in Slovenia
For use in the Czech Republic
For use in Turkey
For use in Hungary
For use in Switzerland
For use in Russia
For use in Israel
For use in Greece
For use in Belgium
For use in Saudi Arabia
For use in Portugal
For use in Denmark, Finland, and Norway
For use in Spain
For use in Italy
For use in France
16 Chapter 3 Illustrated parts catalog
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Item
Description
Spare part number
●
●
●
●
●
●
●
For use in Germany
608769-041
608769-031
608769-B31
608769-161
608769-121
608769-001
608769-201
For use in the United Kingdom
For use in the Netherlands
For use in Latin America
For use in French Canada
For use in the United States
For use in Brazil
(3)
(4)
Top cover:
●
For HP and CPQ
607766-001
608770-001
Speakers (includes cable)
(5) & TouchPad (includes cable and bracket (6)):
(6)
●
For HP and CPQ
607766-001
(7)
System board :
Intel Atom™ N450 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB
607740-001
607741-001
Intel Atom™ N470 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5W
TDP
Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB
618873-001
Intel Atom™ N475 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP 618874-001
Intel Atom™ N450 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB without
WWAN module
621300-001
621301-001
621302-001
Intel Atom™ N470 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5W
TDP without WWAN module
Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB without
WWAN module
Intel Atom™ N475 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP 621303-001
without WWAN module
(8)
Fan/heat sink assembly (includes replacement thermal material)
RTC battery
608772-001
608771-001
607755-001
607765-001
607756-001
(9)
(10)
(11)
Power connector cable
Base enclosure (includes 4 rubber feet and power connector bracket)
Rubber Kit (not illustrated, includes 4 rubber feet and RJ-45 cover)
Battery
(12)
3-cell, 27-WHr (includes 2 release latches)
6-cell, 55-WHr (includes 2 release latches and 2 rubber feet)
607762-001
607763-001
Computer major components
17
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Item
(13)
Description
Spare part number
Memory module (667-MHz, DDR2):
1024-MB
616749-001
616750-001
607768-001
2048-MB
(14)
(15)
Memory shield (included with the service cover kit)
HP Mobile Broadband WWAN modules
HP un2400 Mobile Broadband WWAN module
HP Mobile Broadband WWAN module
HP Mobile Broadband WWAN module
HP F3307 Pris 850 Mobile Broadband WWAN module
HP F3307 Pris 900 Mobile Broadband WWAN module
WLAN modules
531993-001
592625-161
607212-001
612599-001
612600-001
(16)
●
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
607742–001
617551–001
●
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
18 Chapter 3 Illustrated parts catalog
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Item
Description
●
Spare part number
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
593836-001
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
●
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
600370-001
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
Computer major components
19
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Item
Description
●
Spare part number
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
602992-001
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
●
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
605560-005
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
(17)
Hard drive (includes cable adapter, 4 rubber isolators, and hard drive bracket)
20 Chapter 3 Illustrated parts catalog
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Item
(18)
Description
Spare part number
Hard drive:
●
●
250-GB, 5400-rpm
320–GB, 5400–rpm
608763–001
608764–001
Service cover
●
●
●
●
●
In Black
In White
607750-001
607751-001
In Black (for use only with Compaq Mini CQ10 computer models, hinge caps attached) 607753–001
In Red
In Blue
622660–001
622661–001
Computer major components
21
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Display assembly components
NOTE: Display assembly subcomponents are available only for standard display assemblies. Flush
glass display assemblies are available only as hinge-up assemblies.
Item
(1)
Description
Spare part number
Display bezel (includes WLAN antenna transceivers and cables and WWAN antenna transceivers and cables):
For use only with HP Mini 110 computer models
For use only with Compaq Mini CQ10 computer models
Webcam/microphone module
607749-001
607752-001
607748-001
(2)
(3)
Display panel:
10.1-in, WSVGA, AntiGlare, standard display assembly in black
10.1-in, WSVGA, AntiGlare, standard display assembly in white
607744-001
607745-001
22 Chapter 3 Illustrated parts catalog
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Item
Description
Spare part number
10.1-in, WSVGA, Anti-Glare, standard display assembly in black
10.1-in, WSVGA, standard display assembly in black
607746-001
619469-001
619470-001
618875-001
607747-001
620902-001
622656-001
622657-001
622659-001
622658-001
609907-001
607755-001
607755–001
607755–001
10.1-in, WSVGA, standard display assembly in white
10.1-in, WSVGA, Anti-Glare, standard display assembly in black
10.1-in, AntiGlare display panel non PMMA
10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN
10.1-in, WSVGA, AntiGlare display panel non-PMMA in red
10.1-in, WSVGA, AntiGlare display panel non-PMMA in blue
10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue
10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in red
Display Hinge Kit (includes left and right display hinges)
Display panel cable (includes webcam/microphone module cable)
WWAN antenna cables (included in Display cable kit)
WLAN antenna cables (included in Display cable kit)
(4)
(5a)
(5b)
(5c)
(6)
Display enclosure (includes WLAN antenna transceivers and cables and WWAN antenna transceivers and
cables)
Display Screw Kit (not illustrated)
607754-001
Display assembly components
23
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Mass storage devices
NOTE: Each hard drive spare part kit includes a cable adapter, bracket, and 4 isolators.
Item
(1)
Description
Spare part number
Hard drive:
250-GB, 5400-RPM
320–GB, 5400–RPM
608763–001
608764–001
24 Chapter 3 Illustrated parts catalog
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Miscellaneous parts
Description
Spare part number
30-W UMA AC adapter
Power cord:
496813–001
For use in Argentina
490371-D01
490371-011
490371-201
490371-081
490371-021
490371-BB1
490371-061
490371-291
490371-AA1
490371-031
490371-AR1
490371-AD1
490371-111
490371-AB1
490371–D61
490371–001
607756-001
For use in Australia
For use in Brazil
For use in Denmark
For use in Europe, Middle East, and Africa
For use in Israel
For use in Italy
For use in Japan
For use in the People's Republic of China
For use in Singapore and the United Kingdom
For use in South Africa
For use in South Korea
For use in Switzerland
For use in Taiwan
For use in India
For use in North America
Rubber Kit (includes 4 rubber feet and power connector bracket)
Miscellaneous parts
25
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Sequential part number listing
Spare part number
Description
490371–001
490371–011
490371–021
490371–031
490371–061
490371–081
490371–111
490371–201
490371–291
490371–AA1
490371–AB1
490371–AD1
490371–AR1
490371–BB1
490371–D01
490371–D61
496813–001
531993-001
574248-001
592625-161
593836-001
597588–001
600370-001
602992-001
605560-005
607212-001
607740–001
Power cord for use in North America
Power cord for use in Australia
Power cord for use in Europe, the Middle East, and Africa
Power cord for use in Singapore and the United Kingdom
Power cord for use in Italy
Power cord for use in Denmark
Power cord for use in Switzerland
Power cord for use in Brazil
Power cord for use in Japan
Power cord for use in the People's Republic of China
Power cord for use in Taiwan
Power cord for use in South Korea
Power cord for use in South Africa
Power cord for use in Israel
Power cord for use in Argentia
Power cord for use in India
30-W UMA AC adapter
HP un2400 Mobile Broadband WWAN module
HP F3607 SDG 850 Mobile Broadband WWAN module
HP Telefonica Mobile Broadband WWAN module
HP 802.11 b/g/n Shiraz WLAN module
Optical Mobile Mouse
HP 802.11 b/g/n + Bluetooth 2.1+ EDR Combo Adapter WLAN modle
HP 802.11 b/g/n (1x1) + Bluetooth 2.1+ EDR Combo Adapter WLAN module
HP 802.11 b/g/n WLAN module
HP Rogers Mobile Broadband WWAN module
System board with Digital Media Card Reader (includes Intel Atom™ N450 1.66-GHz processor
with 512-KB level 2 cache, 667-MHz FSB):
607741–001
System board with Digital Media Card Reader (includes Intel Atom™ N470 1.83-GHz processor
with 512-KB level 2 cache, 667-MHz FSB):
607742–001
607744–001
Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter module:
10.1-in, WSVGA, AntiGlare, standard display assembly in black
26 Chapter 3 Illustrated parts catalog
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Spare part number
Description
607745–001
607746–001
607747–001
607748–001
607749–001
10.1-in, WSVGA, AntiGlare, standard display assembly in white
10.1-in, WSVGA, AntiGlare, standard display assembly in black (IMR)
10.1-in, AntiGlare display panel non PMMA
Webcam/microphone module
Display bezel for use with HP models (includes WLAN antenna transceivers and cables and
WWAN antenna transceivers and cables):
607750–001
607751–001
607752–001
Service cover (black)
Service cover (white)
Display bezel for use with CPQ models (includes WLAN antenna transceivers and cables and
WWAN antenna transceivers and cables):
607753–001
607754–001
607755–001
For use only with Compaq Mini CQ10 computer models (black, hinge caps attached)
Display Screw Kit
Power connector cable (part of the cable kit that includes display panel cable, webcam/microphone
module cable)
607756–001
607762–001
607763–001
607765–001
607766–001
607768–001
608763–001
608764-001
608769–001
608769–031
608769–041
608769–051
608769–061
608769–071
608769–121
608769–131
608769–141
608769–161
608769–171
608769–201
Rubber Kit (includes 4 rubber feet and RJ-45 cover)
3-cell, 27-WHr (includes 2 release latches)
6-cell, 55-WHr (includes 2 release latches and 2 rubber feet)
Base enclosure (includes 4 rubber feet and power connector bracket)
Top cover (for HP and CPQ)
Service cover (kit includes memory shield)
Hard drive: 250-GB, 5400-rpm
Hard drive: 320–GB, 5400–rpm
Keyboard with textured finish for use only in the United States (includes cable)
Keyboard with textured finish for use only in the United Kingdom (includes cable)
Keyboard with textured finish for use only in Germany (includes cable)
Keyboard with textured finish for use only in France (includes cable)
Keyboard with textured finish for use only in Italy (includes cable)
Keyboard with textured finish for use only in Spain (includes cable)
Keyboard with textured finish for use only in French Canada (includes cable)
Keyboard with textured finish for use only in Portugal (includes cable)
Keyboard with textured finish for use only in Turkey (includes cable)
Keyboard with textured finish for use only in Latin America (includes cable)
Keyboard with textured finish for use only in Saudi Arabia (includes cable)
Keyboard with textured finish for use only in Brazil (includes cable)
Sequential part number listing
27
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Spare part number
Description
608769–211
608769–221
608769–251
608769–281
608769–291
608769–A41
608769–AB1
608769–AD1
608769–B31
608769–BA1
608769–BB1
608769–BG1
608769–DH1
608769–DJ1
608770–001
608771–001
608772–001
609907–001
612599-001
612600-001
616749–001
616750–001
Keyboard with textured finish for use only in Hungary (includes cable)
Keyboard with textured finish for use only in the Czech Republic (includes cable)
Keyboard with textured finish for use only in Russia (includes cable)
Keyboard with textured finish for use only in Thailand (includes cable)
Keyboard with textured finish for use only in Japan (includes cable)
Keyboard with textured finish for use only in Belgium (includes cable)
Keyboard with textured finish for use only in Taiwan (includes cable)
Keyboard with textured finish for use only in South Korea (includes cable)
Keyboard with textured finish for use only in the Netherlands (includes cable)
Keyboard with textured finish for use only in Slovenia (includes cable)
Keyboard with textured finish for use only in Israel (includes cable)
Keyboard with textured finish for use only in Switzerland (includes cable)
Keyboard with textured finish for use only in Denmark, Finland, and Norway (includes cable)
Keyboard with textured finish for use only in Greece (includes cable)
Speakers (includes cable)
RTC battery
Fan/heat sink assembly (includes replacement thermal material)
Display Hinge Kit (includes left and right display hinges)
HP F3307 Pris 850 Mobile Broadband WWAN module
HP F3307 Pris 900 Mobile Broadband WWAN module
Memory module: 1024–MB (667-MHz, DDR2):
Memory module: 2048–MB (667-MHz, DDR2):
28 Chapter 3 Illustrated parts catalog
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Spare part number
Description
617551–001
Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter module:
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
618873–001
618874–001
618875–001
619469–001
619470–001
620902–001
621300-001
Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB
Intel Atom™ N475 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP
10.1-in, WSVGA, Anti-Glare, standard display assembly in black
10.1-in, WSVGA, standard display assembly in black
10.1-in, WSVGA, standard display assembly in black
10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN
Intel Atom™ N450 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB without WWAN
module
621301-001
621302-001
621303-001
Intel Atom™ N470 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5W TDP
without WWAN module
Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB without WWAN
module
Intel Atom™ N475 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP without
WWAN module
622656-001
622657-001
622658-001
622659-001
622660–001
10.1-in, WSVGA, AntiGlare display panel non-PMMA in red
10.1-in, WSVGA, AntiGlare display panel non-PMMA in blue
10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in red
10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue
Service cover (red)
Sequential part number listing
29
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Spare part number
Description
622661–001
629234-001
Service cover (blue)
Case sleeve
30 Chapter 3 Illustrated parts catalog
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4 Removal and replacement
procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
●
●
Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the device, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
Preliminary replacement requirements
31
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Cables and connectors
CAUTION: When servicing the device, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the device.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
device, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the device. If you are unsure whether the device
is off or in Hibernation, turn the device on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
32 Chapter 4 Removal and replacement procedures
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Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the device when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
12,000 V
6,000 V
15,000 V
5,000 V
800 V
7,500 V
3,000 V
400 V
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
2,000 V
700 V
400 V
11,500 V
14,500 V
26,500 V
21,000 V
4,000 V
5,000 V
20,000 V
11,000 V
2,000 V
3,500 V
7,000 V
5,000 V
Preliminary replacement requirements
33
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Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
●
●
●
●
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
●
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
●
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
●
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
34 Chapter 4 Removal and replacement procedures
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Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm 10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
●
●
●
●
●
●
●
●
●
●
●
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
Antistatic plastic
Bags
1,500 V
7,500 V
5,000 V
Carbon-loaded plastic
Metallized laminate
Floor mats
Floor mats
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Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 33 screws, in 5 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag:
NOTE: The computer battery must be removed to access the service tag.
(1) Product name: This is the product name affixed to the front of the device.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Model description: This is the alphanumeric identifier used to locate documents, drivers, and
support for the device.
(4) Warranty period: This number describes the duration of the warranty period for the device.
(5) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
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Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare
part number 607756-001. There are 4 rubber feet that attach to the base enclosure in the locations
shown in the following illustration.
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Battery
Description
Spare part number
6-cell, 55-WHr (includes 2 release latches and 2 rubber feet)
3-cell, 27-WHr (includes 2 release latches)
607763-001
607762-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside-down on a flat surface, with the battery bay toward you.
2. Slide battery lock latch (1) to the unlock position.
3. Then, firmly slide battery release latch (2) until the battery is released.
4. Remove the battery (3).
Reverse this procedure to install a battery.
NOTE: After replacing the battery, slide the manual release latch to the lock position.
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SIM
Before removing the SIM, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the SIM:
1. Press in on the SIM (1) to release it from the SIM slot.
2. Remove the SIM (2) from the SIM slot.
Install the SIM by inserting it into the SIM slot until you hear a click.
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Service cover
Description
Spare part number
Service cover
In Black
In White
In Red
607750-001
607751-001
622660–001
622661–001
In Blue
Before removing the service cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the service cover:
1. Press in and slide latch (1) and release the right side of the service cover until the service cover
tabs disconnect from the computer.
2. Lift up and remove the cover(2).
NOTE: Small tabs hold the cover in place. Firmly pull up on the cover to release the tabs.
Reverse this procedure to insert the service cover.
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Hard drive
NOTE: Each hard drive spare part kit includes a cable adapter, bracket, and four rubber isolators.
Description
Spare part
number
Hard drive:
250-GB, 5400-RPM
320–GB, 5400–RPM
608763–001
608764–001
Before removing a hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the hard drive:
1. Lift up the vinyl cover to expose the hard drive.
2. Using a small Phillips screwdriver, remove the 4 hard drive mounting screws.
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3. Slide the tab (1) to disconnect the hard drive from the computer, and then lift the hard drive (2)
out of the bay.
Reverse this procedure to reassemble and install the hard drive.
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WWAN module
Description
Spare part number
HP un2400 Mobile Broadband WWAN module
531993-001
574248-001
592625-161
607212-001
612599-001
612600-001
HP F3607 SDG 850 Mobile Broadband WWAN module
HP Mobile Broadband WWAN module
HP Mobile Broadband WWAN module
HP F3307 Pris 850 Mobile Broadband WWAN module
HP F3307 Pris 900 Mobile Broadband WWAN module
CAUTION: The WWAN module and the WLAN module are not interchangeable.
To prevent an unresponsive system, replace the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message, remove the module to restore
device functionality, and then contact technical support.
Before removing the WWAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
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Remove the WWAN module:
1. Disconnect the WWAN antenna cables from the terminals on the WWAN module.
NOTE: The number of WWAN cables varies, depending on the model. Note the labeling and
position of the cables. Pull the antenna cables up and off the terminals.
2. Using a small Phillips screwdriver, remove the 2 module screws. This releases the module and
allows it to tilt up at a slight angle.
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3. Remove the WWAN module.
Reverse this procedure to install the WWAN module.
NOTE: When replacing the WWAN module, press the antenna cables firmly down onto the
terminals until securely connected. Route the cables carefully to prevent potential damage when the
service cover is replaced, as shown in the illustration below.
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WLAN module
Description
Spare part number
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
607742–001
and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica,
Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
617551–001
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica,
Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
602992-001
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
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Description
Spare part number
For use in For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica,
Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
605560-005
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Component replacement procedures
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Description
Spare part number
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica,
Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
593836–001
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica,
Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
600370-001
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
CAUTION: The WWAN module and the WLAN module are not interchangeable.
To prevent an unresponsive system, replace the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through Help and Support.
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Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the device by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
Remove the WLAN module:
1. Disconnect the WLAN antenna cables
NOTE: The number of WLAN cables varies, depending on model. Note the labeling and
position of the cables. Disconnect the antenna cables by pulling the cables off the terminals.
2. Using a small Phillips screwdriver, remove the 2 WLAN module screws. This releases the module
to tilt up at a slight angle
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3. Lift up and remove the WLAN module at an angle.
Reverse this procedure to install the WLAN module.
NOTE: When replacing, press the antenna cables firmly down onto the terminals until securely
connected. Route the cables carefully to prevent potential damage when the service cover is replaced,
as shown in the illustration below.
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Memory module
Description
Spare part number
2048-MB memory module (667-MHz, DDR2)
616750-001
616749-001
1024-MB memory module (667-MHz, DDR2)
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the memory module:
1. Using a small Phillips screwdriver, loosen the 2 memory module shield screws.
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2. Lift up and remove the memory shield.
3. Using your fingers, spread the 2 retention clips outward until the memory module tilts up at a 45-
degree angle.
4. Remove the memory expansion module from the computer.
Reverse this procedure to install the memory module.
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RTC battery
Description
Spare part number
RTC battery
608771-001
Before removing the real-time clock (RTC) battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the RTC battery:
▲
Remove the RTC battery from the socket on the system board.
Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the “+”
sign faces up.
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Keyboard
NOTE: The keyboard spare part kit includes a keyboard cable.
For use in:
Spare part
number
For use in:
Spare part number
With textured finish:
Belgium
608759-A41
608759-201
608759-221
608759-DH1
608759-051
608759-121
608759-041
608759-DJ1
608759-211
608759-BB1
608759-061
608759-291
608759-161
The Netherlands
Portugal
608759-B31
608759-131
608759-251
608759-171
608759-BA1
608759-AD1
608759-071
608759-BG1
608759-AB1
608759-281
608759-141
608759-031
608759-001
Brazil
The Czech Republic
Russia
Denmark, Finland, and Norway
Saudi Arabia
Slovenia
France
French Canada
Germany
Greece
South Korea
Spain
Switzerland
Taiwan
Hungary
Israel
Thailand
Italy
Turkey
Japan
The United Kingdom
The United States
Latin America
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
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Remove the keyboard:
1. Remove the three Phillips PM2.0×6.0 screws that secure the keyboard to the computer.
2. Turn the computer right-side up, with the front toward you.
3. Open the computer as far as it will open.
4. Lift the rear edge of the keyboard (1) until it rests at an angle.
5. Slide the keyboard (2) back until the keyboard cable and connector are accessible.
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6. Release the zero insertion force (ZIF) connector (3) to which the keyboard cable is attached, and
then disconnect the keyboard cable (4) from the system board.
7. Remove the keyboard.
Reverse this procedure to install the keyboard.
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Top cover
Description
Spare part number
In black (for HP and CPQ)
607766-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the top cover.
1. Turn the computer upside down, with the front toward you.
2. Remove the six Phillips PM2.0×6.0 screws (1) and the Phillips PM2.5×4.0 screw (2) that secure
the top cover to the base enclosure.
3. Turn the computer right-side up, with the front toward you.
4. Open the computer as far as it will open.
5. Disconnect the speaker cable (1) from the system board.
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6. Release the ZIF connector (2) to which the TouchPad cable is connected, and then disconnect the
TouchPad cable (3) from the system board.
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7. Remove the five Phillips PM2.0×6.0 screws that secure the top cover to the base enclosure.
8. Release the top cover (1) by lifting the rear edge until it disengages from the base enclosure.
9. Remove the top cover (2) by lifting it straight up.
Reverse this procedure to install the top cover.
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Speakers
Description
Spare part number
Speakers (include cables)
608770–001
Before removing the speakers, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC Adapter from the computer.
5. Remove the following components:
Remove the speakers:
1. Turn the top cover upside down, with the front toward you.
2. Release the TouchPad cable (1) from the top cover. (The TouchPad cable is attached to the top
cover with double-sided adhesive).
3. Release the speaker cable from the clips (2) built into the TouchPad bracket.
4. Remove the two Phillips PM2.0×4.0 screws (3) that secure the speakers to the top cover.
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5. Remove the speakers (4).
Reverse this procedure to install the speakers.
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TouchPad
Description
Spare part number
For use only with a black top cover
607766-001
Before removing the TouchPad, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the TouchPad:
1. Turn the top cover upside down, with the front toward you.
2. Release the TouchPad cable (1) from the top cover. (The TouchPad cable is attached to the top
cover with double-sided adhesive).
3. Remove the two Phillips PM2.0×4.0 screws (2) that secure the TouchPad bracket to the top cover.
4. Remove the TouchPad bracket (3).
5. Release the TouchPad (4) by lifting the front edge until it rests at an angle.
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6. Remove the TouchPad (5) by sliding it forward.
Reverse this procedure to install the TouchPad.
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Display assembly
Description
Spare part number
10.1-in display assembly (includes display panel cable, 2 WLAN transceivers and cables, 2 WWAN transceivers and cables,
and webcam/microphone module and cable):
●
●
●
●
●
●
●
●
●
●
10.1-in, WSVGA, AntiGlare, standard display assembly in black
10.1-in, WSVGA, AntiGlare, standard display assembly in white
10.1-in, WSVGA, Anti-Glare, standard display assembly in black
10.1-in, WSVGA, standard display assembly in black
607744-001
607745-001
607746-001
619469-001
619470-001
618875-001
622656-001
622657-001
622658-001
622559–001
10.1-in, WSVGA, standard display assembly in black
10.1-in, WSVGA, Anti-Glare, standard display assembly in black
10.1-in, WSVGA, AntiGlare display panel non-PMMA in red
10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue
10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in red
10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the display assembly:
1. Close the computer.
2. Turn the computer upside down, with the front toward you.
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3. Release the WLAN antenna cables (1) from the clips built into the base enclosure (2).
4. Turn the computer right-side up, with the front toward you.
5. Open the computer as far as it will open.
6. Disconnect the display panel cable (1) from the system board.
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7. Release the wireless antenna cables (2) from the clip built into the base enclosure.
CAUTION: Support the display assembly when removing the following screws. Failure to
support the display assembly can result in damage to the display assembly and other device
components.
8. Remove the two Phillips PM2.0×4.0 screws (1) that secure the display assembly to the base
enclosure.
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9. Remove the display assembly (2).
Reverse this procedure to reassemble and install the display assembly.
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System board
NOTE: The system board spare part kit includes replacement thermal material.
Description
Spare part number
Intel Atom™ N450 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB
Intel Atom™ N470 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5W TDP
Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB
Intel Atom™ N475 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP
607740-001
607741-001
618873-001
618874-001
621300-001
Intel Atom™ N450 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB without WWAN
module
Intel Atom™ N470 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5W TDP
without WWAN module
621301-001
621302-001
621303-001
Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB without WWAN
module
Intel Atom™ N475 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP without
WWAN module
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
●
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●
●
●
●
Remove the system board:
1. Disconnect the display panel cable from the system board.
2. Disconnect the power connector cable from the system board.
3. Remove the Phillips PM2.0×4.0 screw (1) that secures the system board to the base enclosure.
4. Lift the right side of the system board (2) until it rests at an angle.
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5. Remove the system board (3) by sliding it up and away from the base enclosure.
Reverse the procedure to install the system board.
NOTE: When reinstalling the system board, the base enclosure actuator needs to be aligned properly
with the power switch so that the parts are not damaged in the installation process.
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Fan/heat sink assembly
Description
Spare part number
Fan/heat sink assembly (includes replacement thermal material)
608772-001
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side
of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a
temperature sensor and is designed to turn on automatically when high temperature conditions exist.
These conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
9. Remove the following components:
Remove the fan/heat sink assembly:
1. Turn the system board upside down, with the front toward you.
2. Disconnect the fan cable (1) from the system board.
3. Following the 1, 2, 3 sequence stamped into the fan/heat sink assembly, loosen the three Phillips
PM2.0×4.0 captive screws (2) that secure the fan/heat sink assembly to the system board.
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4. Remove the fan/heat sink assembly (3).
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it may be necessary to move the fan/heat sink assembly
from side to side to detach it from the system board.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink
assembly and the system board each time the fan/heat sink assembly is removed: Thermal paste is
used on the processor (1) and the fan/heat sink assembly section (2) that services it.
Reverse this procedure to install the fan/heat sink assembly.
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Power connector cable
Description
Spare part number
Power connector cable
607755-001
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
9. Remove the following components:
Remove the power connector cable:
1. Remove the Phillips PM2.0×4.0 screw that secures the power connector and bracket to the base
enclosure.
2. Remove the power connector bracket .
NOTE: The power connector bracket is included in the base enclosure spare part kit, spare part
number 607765-001.
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3. Remove the power connector cable .
Reverse this procedure to install the power connector cable.
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5 Setup Utility
Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start Setup Utility:
▲
Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the “F10
= BIOS Setup Options” message is displayed in the lower-left corner of the screen.
Using Setup Utility
Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the “F10
= BIOS Setup Options” message is displayed in the lower-left corner of the screen.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter. Your change goes into effect immediately.
Your change goes into effect immediately.
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Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and
selection are by keystroke.
●
●
To choose a menu or a menu item, use the arrow keys.
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the
arrow keys or f5 or f6.
●
●
●
To select an item, press enter.
To close a text box or return to the menu display, press esc.
To display additional navigation and selection information while Setup Utility is open, press f1.
Displaying system information
The following procedure explains how to display system information in Setup Utility. If Setup Utility is
not open, begin at step 1. If Setup Utility is open, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the “F10
= BIOS Setup Options” message is displayed in the lower-left corner of the screen.
2. Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
Restoring default settings in Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the “F10
= BIOS Setup Options” message is displayed in the lower-left corner of the screen.
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter.
4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
The Setup Utility default settings go into effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
default settings.
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Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
●
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter. After either
choice, the computer restarts in Windows.
Setup Utility Menus
Main Menu
The menu tables in this section provide an overview of the Setup Utility options
NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your
computer.
Select
To do this
●
●
●
System information
View and change the system time and date.
View identification information about the computer.
View specification information about the processor,
memory size, and system BIOS.
Security Menu
Select
To do this
Administrator password
Power-On password
Enter, change, or delete an administrator password.
Enter, change, or delete a power-on password.
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System Configuration Menu
Select
To do this
Language Support
Processor C4 State
Boot Options
Change the Setup Utility language.
Enable/disable the processor C4 standby state.
Set the following boot options:
●
f10 and f12 Delay (sec.)―Set the delay for the f10 and
f12 functions of Setup Utility in intervals of 5 seconds
each (0, 5, 10, 15, 20).
●
●
●
HP QuickWeb―Enable/disable the QuickWeb Boot
menu in Setup Utility.
Internal Network Adapter boot―Enable/disable boot
from Internal Network Adapter.
Boot Device Priority―Set the boot device priority for:
◦
◦
◦
◦
◦
◦
◦
Internal hard drive (select models only)
USB Floppy
USB CD/DVD ROM Drive
USB flash drive
USB Hard drive
USB Card Reader
Network adapter
NOTE: Only the devices attached to the system
will appear in the boot order menu.
Diagnostics Menu
Select
To do this
Hard Disk Self Test (select models only)
Memory Test
Run a comprehensive self-test on the hard drive.
Run a diagnostic test on the system memory.
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6 Backup and recovery
Windows 7
To protect your information, back up your files and folders. In case of system failure, you can use the
backup files to restore your computer.
CAUTION: In the event of a hard drive failure, you cannot use your computer to access the Disaster
Recovery utility. Therefore, HP recommends that you download the Disaster Recovery utility SoftPaq,
and then extract it to a USB flash drive as soon as possible after software setup. For details, refer to
“Downloading and extracting the Disaster Recovery utility” later in this section.
Depending on your computer model, you may have one of the following backup and recovery
solutions:
●
●
Roxio BackOnTrack
HP Recovery Manager
NOTE: For detailed information, perform a search for these topics in Help and Support.
Backing up and recovering using Roxio BackOnTrack
Successful recovery after a system failure depends on whether you have completely backed up your
files. If Roxio BackOnTrack is preinstalled on your computer, it allows you to create a backup of your
computer image. You should create the initial backup immediately after software setup. As you add
new software and data files, you should continue to back up your system on a regular basis to maintain
a reasonably current backup.
Note the following guidelines when backing up your information:
●
●
●
Store personal files in the Documents library and back up this folder regularly.
Back up templates stored in their associated programs.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
1. Display the screen.
2. Copy the screen: To copy the active window, press alt+prt sc. To copy the entire screen, press prt
sc.
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3. Open a word-processing document, click Edit, and then click Paste.
4. Save the document.
Creating a copy of the hard drive
The back up drive function of BackOnTrack creates a Disaster Recovery Set that is an exact image of
your hard drive data. You can back up the image to an external hard drive (purchased separately).
To create a Disaster Recovery Set using BackOnTrack, follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
1. Click Start, click All Programs, and then click Roxio.
2. Click BackOnTrack, click BackOnTrack Home, and then click Disaster Recovery.
3. Click Backup drive.
4. Select a drive to back up.
5. Add a comment to describe the backup.
NOTE: Comments are optional, but adding comments can help you remember the purpose of
the backup. The date and list of drives being backed up are automatically included in the
description.
6. Select a destination for the Disaster Recovery Set.
NOTE: The destination cannot be a network drive.
7. Click the action button at the bottom-right of the computer screen.
8. Follow the on-screen instructions.
Performing a recovery
In case of system failure or instability, the computer provides the following ways to recover your files:
●
BackOnTrack Disaster Recovery utility: You can use Disaster Recovery to recover your hard drive
image (including your files, programs, and operating system) after a hard drive failure.
●
BackOnTrack Instant Restore utility: You can use Instant Restore to quickly restore your computer to
a working state if a software-related problem occurs. The Instant Restore utility automatically
creates working states periodically. You can also define a working state by saving the current
computer state manually.
For more information about computer system states, refer to the BackOnTrack software Help.
Using the Disaster Recovery utility
NOTE: To perform a recovery with Disaster Recovery, you need a USB flash drive (purchased
separately). For optimum performance, the capacity of the drive should be no larger than 2 GB.
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Disaster Recovery recovers data from a Disaster Recovery Set that you previously created with Roxio
BackOnTrack. Disaster Recovery is available from the HP Web site in a compressed file called a
SoftPaq.
NOTE: Running the SoftPaq makes the USB drive bootable.
Before performing a disaster recovery, you must download the Disaster Recovery utility and extract it to
a USB flash drive.
Downloading and extracting the Disaster Recovery utility
To download and extract Disaster Recovery, follow these steps:
1. Connect a bootable USB flash drive or external drive to a USB port on your computer.
3. Enter the SoftPaq number SP42226 in the Search box, press enter, and then follow the on-screen
instructions.
4. Click Download only to save the file to your computer.
5. When prompted, click Save, and then select the external drive from the list of storage locations.
6. After the file is downloaded, navigate to the USB flash drive or external drive, and then double-
click the SoftPaq file to format the USB flash drive and extract the Disaster Recovery files.
7. If prompted to do so, restart your computer after the installation is complete.
Restoring your hard drive image
To restore your hard drive image using Disaster Recovery, follow these steps:
1. Connect the external hard drive containing the Disaster Recovery Set to your computer.
2. Connect the bootable USB flash drive containing the extracted Disaster Recovery utility to a USB
port on your computer.
3. Change the boot device order by turning on or restarting the computer, and then pressing f9.
4. Use the arrow keys to select the USB flash drive, and then press enter.
5. At the Roxio BackOnTrack Disaster Recovery screen, select Disaster Recovery, and then click
Next.
6. Browse to the external hard drive containing the Disaster Recovery Set, and then click Next.
7. Click Next to proceed with the recovery.
NOTE: This process may take several minutes.
8. After a message on the screen reports a successful recovery, click Finish.
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Using the Instant Restore utility
You can restore your computer from Windows when the operating system is functioning. If the
operating system is not functioning, you can also access the utility by restarting your computer.
NOTE: For more information about the Instant Restore utility, refer to the BackOnTrack software Help.
Using the Instant Restore utility when the operating system is functioning
To recover information when the operating system is functioning properly, follow these steps:
1. Save and close all open documents and close any open programs.
2. Click Start, click All Programs, and then click Roxio.
3. Click BackOnTrack, click BackOnTrack Home, and then click Instant Restore.
4. Click Restore State, and then select a restore state.
5. Click the action button in the bottom-right corner of the computer screen.
6. Click Yes to confirm your selected restore state.
When the restore process is complete, the computer restarts and a notification message is displayed.
Using the Instant Restore utility when the operating system is not functioning
To recover information when the operating system is not functioning, follow these steps:
1. Restart the computer.
NOTE: If the operating system has stopped responding and the computer screen is blue, restart
the computer by turning the power switch off and then on.
2. When the computer logo is displayed on the screen, press f6 repeatedly until the Windows status
bar is displayed.
3. When the Roxio BackOnTrack screen is displayed, follow the on-screen instructions.
Using Windows Backup and Restore
To create a backup using Windows Backup and Restore, follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Click Start, click All Programs, click Maintenance, and then click Backup and Restore.
2. Follow the on-screen instructions to set up and create a backup.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
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Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then revert
back to that point if you want to reverse subsequent changes made to your system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your system files and
settings.
When to create restore points
●
Before you add or extensively modify software or hardware.
Periodically, whenever the system is performing optimally.
●
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Creating a system restore point
1. Click Start, click Control Panel, click System and Security, and then click System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Under Protection Settings, select the disk for which you want to create a restore point.
5. Click Create.
6. Follow the on-screen instructions.
Restoring to a previous date and time
To revert to a restore point (created at a previous date and time) when the computer was functioning
optimally, follow these steps:
1. Click Start, click Control Panel, click System and Security, and then click System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
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Backing up and recovering using HP Recovery Manager
If your computer includes HP Recovery Manager, tools provided by the operating system and by HP
Recovery Manager software are designed to help you with the following tasks for safeguarding your
information and restoring it in case of a system failure:
●
●
●
●
●
Backing up your information
Creating a set of recovery discs
Creating system restore points
Recovering a program or driver
Performing a full system recovery
Backing up your information
As you add new software and data files, you should back up your system on a regular basis to
maintain a reasonably current backup. Back up your system at the following times:
●
At regularly scheduled times
NOTE: Set reminders to back up your information periodically.
Before the computer is repaired or restored
Before you add or modify hardware or software
●
●
Note the following when backing up:
●
Create system restore points using the Windows System Restore feature, and periodically copy
them to a disc.
●
●
●
Store personal files in the Documents library, and periodically back up this folder.
Back up templates stored in their associated programs.
Save the customized settings in a window, toolbar, or menu bar by taking a screen shot of the
settings. The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste the image into a word-processing document:
1. Display the screen.
2. Copy the screen:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
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3. Open a word-processing document, click Edit, and then click Paste.
4. Save the document.
●
●
You can back up your information to an optional external hard drive, a network drive, or discs.
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD-R, or DVD RW. The discs you use depend on the type of optical drive you
are using.
NOTE: The external optical drive must be connected to the USB port on the computer, not to a
USB port on another external device, such as a hub or docking station.
NOTE: DVDs store more information than CDs, so using them for backup reduces the number of
recovery discs required.
●
When backing up to discs, number each disc before inserting it into an optical drive.
Creating a set of recovery discs
HP recommends that you create recovery discs to be sure that you can restore your system to its original
factory state if you experience serious system failure or instability. Create these discs after setting up the
computer for the first time.
NOTE: This task will require an optional external optical drive. The external optical drive must be
connected to the USB port on the computer, not to a USB port on another external device, such as a
hub or docking station.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.
Note the following guidelines before creating recovery discs:
●
You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs
are purchased separately. DVDs have a larger storage capacity than CDs. If you use CDs, up to
20 discs may be required, whereas only a few DVDs are required.
NOTE: Double-layer discs and read-write discs—such as CD-RW, DVD RW, and BD-RE
(rewritable Blu-ray) discs—are not compatible with the Recovery Manager software.
●
●
●
●
■ The computer must be connected to AC power during this process.
■ Only one set of recovery discs can be created per computer.
■ Number each disc before inserting it into an optical drive.
If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation
process.
To create a set of recovery discs:
1. Click Start, click All Programs, click Recovery Manager, and then click Recovery Disc
Creation.
2. Follow the on-screen instructions.
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Performing a recovery
NOTE: You can recover only files that you have previously backed up. HP recommends that you use
Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your
computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure
or instability. Recovery Manager works from recovery discs that you create or from a dedicated
recovery partition (select models only) on the hard drive. However, computers that include a solid-state
drive (SSD) may not have a recovery partition. If that is the case, recovery discs have been included
with your computer. Use these discs to recover your operating system and software.
NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using Recovery Manager. For more information on these built-in
repair features, click Start, and then click Help and Support.
NOTE: Recovery Manager recovers only the software that was preinstalled at the factory. Software
not provided with this computer must be downloaded from the manufacturer’s Web site or reinstalled
from the disc provided by the manufacturer.
Recovering using the recovery discs
To restore the system files from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into an optional optical drive, and restart the computer.
NOTE: The external optical drive must be connected to the USB port on the computer, not to a
USB port on another external device, such as a hub or docking station.
3. Follow the on-screen instructions.
Recovering using the partition on the hard drive (select models only)
On some models, you can perform a recovery from the partition on the hard drive, which is accessed
by pressing either the Start button or f11. This restores the computer to its factory condition.
NOTE: This method of recovery is also an HP Recovery Manager solution.
NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a
recovery partition, you will not be able to recover using this procedure. Recovery discs have been
included for computers that do not have a partition. Use these discs to recover your operating system
and software.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
●
Click Start, click All Programs, click Recovery Manager, and then click Recovery
Manager.
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– or –
a. Turn on or restart the computer.
b. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
NOTE: It may take several minutes for Recovery Manager to load.
2. In the Recovery Manager window, click System Recovery.
3. Follow the on-screen instructions.
Windows XP
To protect your information, back up your files and folders. In case of system failure, you can use the
backup files to restore your computer.
CAUTION: In the event of a hard drive failure, you cannot use your computer to access the Disaster
Recovery utility. Therefore, HP recommends that you download the Disaster Recovery utility SoftPaq,
and then extract it to a USB flash drive as soon as possible after software setup. For details, refer to
“Downloading and extracting the Disaster Recovery utility” later in this section.
NOTE: For detailed information, perform a search for these topics in Help and Support.
Backing up your information
Successful recovery after a system failure depends on whether you have completely backed up your
files. If Roxio BackOnTrack is preinstalled on your computer, it allows you to create a backup of your
computer image. You should create the initial backup immediately after software setup. As you add
new software and data files, you should continue to back up your system on a regular basis to maintain
a reasonably current backup.
Note the following guidelines when backing up your information:
●
●
●
Store personal files in the My Documents folder and back up this folder regularly.
Back up templates stored in their associated programs.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
1. Display the screen.
2. Copy the screen:
To copy the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3. Open a word-processing document, click Edit, and then click Paste.
4. Save the document.
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Creating a copy of the hard drive
The back up drive function of BackOnTrack creates a Disaster Recovery Set that is an exact image of
your hard drive data. You can back up the image to an external hard drive (purchased separately).
To create a Disaster Recovery Set using BackOnTrack, follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
1. Click Start, click All Programs, and then click Roxio.
2. Click BackOnTrack, click BackOnTrack Home, and then click Disaster Recovery.
3. Click Backup drive.
4. Select a drive to back up.
5. Add a comment to describe the backup.
NOTE: Comments are optional, but adding comments can help you remember the purpose of
the backup. The date and list of drives being backed up are automatically included in the
description.
6. Select a destination for the Disaster Recovery Set.
NOTE: The destination cannot be a network drive.
7. Click the action button at the bottom-right of the computer screen.
8. Follow the on-screen instructions.
Performing a recovery
In case of system failure or instability, the computer provides the following ways to recover your files:
●
BackOnTrack Disaster Recovery utility: You can use Disaster Recovery to recover your hard drive
image (including your files, programs, and operating system) after a hard drive failure.
●
BackOnTrack Instant Restore utility: You can use Instant Restore to quickly restore your computer to
a working state if a software-related problem occurs. The Instant Restore utility automatically
creates working states periodically. You can also define a working state by saving the current
computer state manually.
For more information about computer system states, refer to the BackOnTrack software Help.
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Using the Disaster Recovery Utility
NOTE: To perform a recovery with Disaster Recovery, you need a USB flash drive (purchased
separately). For optimum performance, the capacity of the drive should be no larger than 2 GB.
Disaster Recovery recovers data from a Disaster Recovery Set that you previously created with Roxio
BackOnTrack. Disaster Recovery is available from the HP Web site in a compressed file called a
SoftPaq.
NOTE: Running the SoftPaq makes the USB drive bootable.
Before performing a disaster recovery, you must download the Disaster Recovery utility and extract it to
a USB flash drive.
Downloading and extracting the Disaster Recovery utility
To download and extract Disaster Recovery, follow these steps:
1. Connect a bootable USB flash drive or external drive to a USB port on your computer.
3. Enter the SoftPaq number SP42226 in the Search box, press enter, and then follow the on-screen
instructions.
4. Click Download only to save the file to your computer.
5. When prompted, click Save, and then select the external drive from the list of storage locations.
6. After the file is downloaded, navigate to the USB flash drive or external drive, and then double-
click the SoftPaq file to format the USB flash drive and extract the Disaster Recovery files.
7. If prompted to do so, restart your computer after the installation is complete.
Restoring your hard drive image
To restore your hard drive image using Disaster Recovery, follow these steps:
1. Connect the external hard drive containing the Disaster Recovery Set to your computer.
2. Connect the bootable USB flash drive containing the extracted Disaster Recovery utility to a USB
port on your computer.
3. Change the boot device order by turning on or restarting the computer, and then pressing f9.
4. Use the arrow keys to select the USB flash drive, and then press enter.
5. At the Roxio BackOnTrack Disaster Recovery screen, select Disaster Recovery, and then click
Next.
6. Browse to the external hard drive containing the Disaster Recovery Set, and then click Next.
7. Click Next to proceed with the recovery.
This process may take several minutes.
8. After a message on the screen reports a successful recovery, click Finish.
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Using the Instant Restore utility
You can restore your computer from Windows when the operating system is functioning. If the
operating system is not functioning, you can also access the utility by restarting your computer.
NOTE: For more information about the Instant Restore utility, refer to the BackOnTrack software Help.
Using the Instant Restore utility when the operating system is functioning
To recover information when the operating system is functioning properly, follow these steps:
1. Save and close all open documents and close any open programs.
2. Click Start, click All Programs, and then click Roxio.
3. Click BackOnTrack, click BackOnTrack Home, and then click Instant Restore.
4. Click Restore State, and then select a restore state.
5. Click the action button in the bottom-right corner of the computer screen.
6. Click Yes to confirm your selected restore state.
When the restore process is complete, the computer restarts and a notification message is displayed.
Using the Instant Restore utility when the operating system is not functioning
To recover information when the operating system is not functioning, follow these steps:
1. Restart the computer.
NOTE: If the operating system has stopped responding and the computer screen is blue, restart
the computer by turning the power switch off and then on.
2. When the computer logo is displayed on the screen, press f6 repeatedly until the Windows status
bar is displayed.
3. When the Roxio BackOnTrack screen is displayed, follow the on-screen instructions.
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External monitor
Pin
Signal
1
Red analog
2
Green analog
Blue analog
Not connected
Ground
3
4
5
6
Ground analog
Ground analog
Ground analog
+5 VDC
7
8
9
10
11
12
13
14
15
Ground
Monitor detect
DDC 2B data
Horizontal sync
Vertical sync
DDC 2B clock
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8 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
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Requirements for specific countries and regions
Country/region
Accredited agency
Applicable note number
Australia
EANSW
OVE
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
1
4
1
2
Austria
Belgium
CEBC
CSA
Canada
Denmark
DEMKO
FIMKO
UTE
Finland
France
Germany
VDE
Italy
IMQ
Japan
METI
KEMA
NEMKO
COC
EK
The Netherlands
Norway
The People's Republic of China
South Korea
Sweden
SEMKO
SEV
Switzlerland
Taiwan
BSMI
BSI
The United Kingdom
The United States
UL
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
Requirements for specific countries and regions
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9 Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING! The backlight contains mercury. Caution must be exercised when removing and
handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the liquid crystal display (LCD) panel and the
backlight. When you remove these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly
that might require special handling at end-of-life. Disposal of mercury may be regulated because of
environmental considerations. For disposal or recycling information, contact your local authorities, or
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details,
such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one
computer model to another.
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Perform the following steps:
1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.
2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of
the display bezel until the bezel disengages from the display assembly.
3. Remove the display bezel 3.
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4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.
5. Remove all screws (1) that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly (2) from the display enclosure.
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the display panel.
9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display
panel frame.
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10. Remove the display panel frame (2) from the display panel.
11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
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15. Remove the backlight cables (1) from the clip (2) in the display panel.
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
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18. Remove the backlight from the backlight frame.
19. Disconnect the display cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
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Index
A
left-side 11
right-side 10
display panel cable, spare part
number 23
display panel, spare part
numbers 22
Display Screw Kit, spare part
number 23, 27
AC adapter
TouchPad 6
computer feet
locations 37
audio-in jack
connector pinout
headphone 91
microphone 91
Universal Serial Bus (USB)
port 93
connectors, service
considerations 32
location 11
audio-out jack
E
external media cards, product
description 3
location 11
B
back cover
base access door
base enclosure, spare part
battery
external monitor port
location 11
F
fan/heat sink assembly
removal 69
removal 38
D
feet
locations 37
buttons
Diagnostics Menu, Setup
Utility 78
diskette drive
precautions 32
display assembly
removal 64
G
TouchPad 6
grounding equipment and
methods 35
C
spare part
changing the language of Setup
Utility 75
numbers 16, 26, 27, 64
display bezel, spare part
numbers 22, 27
display enclosure, spare part
numbers 23
Display Hinge Kit, spare part
number 23, 28
H
hard drive
precautions 32
removal 41
components
bottom 13
display 12
front 8
102 Index
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spare part
headphone jack
location 11
microphone 12
microphone jack
location 11
monitor port
product description
audio 2
chipset 1
Ethernet 2
graphics 1
keyboard 3
modem 2
panels 1
I
location 11
internal media cards, product
description 3
J
N
jacks
network jack
audio-in 11
audio-out 11
headphone 11
microphone 11
network 11
RJ-45 11
location 11
ports 3
processors 1
security 3
serviceability 4
video 2
O
operating system, product
description 4
optical drive
K
keyboard
removal 54
spare part
wireless 2
P
passwords 77
R
keys
removal/replacement
preliminaries 31
procedures 36
restoring default settings in Setup
Utility 76
action 8
fn 8
pointing device
components 6
ports
RJ-45 jack
L
monitor 11
Universal Serial Bus
(USB) 10, 11
location 11
RTC battery
lights
drive 11
removal 53
Rubber Kit, spare part
number 17, 25, 27
power connector cable
removal 73
power cord
power requirements, product
description 3
mute 7
power 10
webcam 12
wireless 7
S
M
memory module
removal 51
Service cover
spare part
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service cover
U
removal 40
Universal Serial Bus (USB) port
location 10, 11
serviceability, product
description 4
V
Setup Utility
vent 11
vents
location 9
exiting 77
menus 77
navigating 76
W
webcam 12
selecting 76
starting 75
System Configuration
Menu 78
webcam/microphone module,
wireless module, product
description 2
WLAN module
using 75
speakers
removal 46
spare part
location 9
removal 60
numbers 18, 26, 46
WWAN module
system board
removal 43
removal 68
spare part
System Configuration Menu, Setup
Utility 78
T
top cover
removal 57
TouchPad
removal 62
zone 6
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