HP Hewlett Packard Fax Machine 1040 User Manual

HP 1040/1050 Fax series  
User Guide  
Part number: Q7270-90102  
First edition: 10/2004  
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6 Feature reference  
Contents  
iii  
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iv Contents  
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1 Quick start  
This chapter gives you a quick introduction to the basic functions of your new fax  
machine. Please refer to the later chapters for detailed instructions.  
1 The “arrow buttons” located under the  
Menu button on the control panel are  
designated by !"in the instructions.  
1
Load paper  
You can load up to 50 sheets of plain paper in the input tray. Before loading the paper,  
make sure the paper size is set correctly in the BASIC FAX menu. For more information,  
The HP Fax is designed to work with a variety of plain papers (cotton bond 75–90 g/  
2
m (20–24 lb.)) in A4, Letter, and Legal sizes.  
TIP: Some papers have a side that’s been conditioned for printing. The “print side” is  
indicated on the paper’s packaging. Always load with the print side facing you.  
1 Slide the Paper Guide to Ltr  
or A4 paper width. Be sure  
not to bind the paper stack.  
1
2 Pull the Paper Tray Cover  
toward you to open it.  
NOTE: You must open the Paper  
Tray Cover to properly insert the  
paper.  
2
Quick start  
1
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Load documents to fax or copy  
3 Fan, neatly stack, then insert  
up to 50 sheets of paper with  
the print side facing you.  
3
4 Push the Paper Tray Cover  
back into place.  
4
Load documents to fax or copy  
You can load up to 10 pages in the document feeder. Load the documents face down  
(printed side toward the machine).  
Adjust guides to document width.  
Send a fax  
1. Place the document to be sent (up to 10 pages) in the document feeder.  
2. Dial the number by using one of these methods:  
• Entering the number and pressing Start/Enter.  
• Lifting the handset, entering the number, and pressing Start/Enter.  
• Using the Loudspeaker or Speakerphone button to listen as you dial, then pressing  
Start/Enter.  
• Pressing and holding a One Touch button. For more information, see One-touch  
dialing on page 24.  
• Pressing the Speed Dial button, entering a speed dial code and pressing Start/  
Enter. For more information, see Dial from the phone book on page 24.  
NOTE: One touch and speed dial codes must have been previously programmed. For  
more information, see Store a number in the phone book on page 23.  
Quick start  
2
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Receive a fax  
Receive a fax  
How faxes are received depends on how the Answer Mode/Receive Mode is set. For  
FAX or TAM answer mode  
The fax machine will answer the telephone, automatically detect fax tones, and receive a  
fax.  
TIP: If you answer the telephone and hear fax tones, press the Start/Enter button to  
receive the fax.  
AUTO answer mode  
In AUTO mode the telephone rings for a certain number of rings (see Set rings to answer  
on page 27), then switches to FAX receiving.  
TEL answer mode  
If the answer Mode is set to TEL, you must manually receive faxes.  
1. Answer the telephone.  
2. If you hear fax tones, press the Start/Enter button.  
3. Once you hear fax tones from both machines (this may take several seconds), you  
should hang up the telephone.  
Make a copy  
You can make multiple copies of a10 page document.  
Single copy—default settings  
1. Turn the page face down and insert it into the document feeder.  
2. Press Copy twice.  
Multiple copies or copies with options/settings  
1. Turn the page face down and insert it into the document feeder.  
2. Press Copy.  
Number of Copies then 01 [01-50] will display.  
TIP: The maximum number of copies depends on the model you purchased.  
3. If you want more than one copy, use the phone pad to enter the number of copies.  
4. Press Copy to start copying or press Start/Enter to go to the next option.  
Zoom Rate then 97% will display.  
Quick start  
3
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Make a telephone call  
5. Press !"to select the reduction or enlargement percentage you want (50 –125).  
TIP: The maximum enlargement percent depends on the model you purchased.  
6. Press Copy to start copying or press Start/Enter to go to the next option.  
Collate then Off will display.  
7. Press !" to select On if you want the copies collated.  
If Collate is Off, pressing either Copy or Start/Enter will start copying.  
8. If Collate is On, press Copy to start copying or press Start/Enter to go to the next  
option.  
Print Order then Normal will display.  
9. Press !" to select Reverse if you want the last page printed first.  
Printing the copies in reverse order will cause the first page to be on top when the copy  
is complete.  
10.Pressing either Copy or Start/Enter will start copying.  
Make a telephone call  
Use one of the following methods:  
Pick up the handset and dial the number.  
Press and hold a One Touch number. This turns on the speaker. When you are  
connected, pick up the handset (HP 1050 Fax does not have to pick up handset since  
it has a speakerphone.) For more information, see One-touch dialing on page 24.  
Press the Speed Dial button, enter a speed dial code and press Start/Enter. This turns  
on the speaker. When you are connected, pick up the handset (HP 1050 Fax does not  
have to pick up handset as it has a speakerphone.) For more information, see Dial from  
the phone book on page 24.  
HP 1050 Fax: Press the Speakerphone button and dial the number.  
NOTE: One touch and speed dial codes must have already been entered before you can  
use them. For more information, see Store a number in the phone book on page 23.  
Quick start  
4
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2 HP Fax basics  
This chapter lists the basic features of your new HP Fax and introduces you to the  
machine. For detailed instructions, refer to the later chapters.  
The HP Fax features  
The HP Fax offers the following features:  
100 page fax memory  
50 page paper tray  
10 page document feeder  
Scan & Fax capability: Scan the entire document into memory before sending (see  
80 to 100 (depends on model) speed dialing locations (including10 One-Touch  
speed dials) (see page 23).  
Distinctive Ring (DRPD) capability: Multiple numbers on the same phone line that are  
differentiated by ring pattern (this feature only is available in certain areas) (see  
Broadcasting: Send the same document to multiple destinations (see page 43).  
Fax forwarding: Forward documents to another fax machine (see page 47).  
Delayed fax: Send the document at a later time (see page 44).  
Send/Receive Polling: Retrieve a waiting fax or hold a fax to be picked up (see  
Last 10 number redial (see page 54).  
Junk fax blocking (with Caller ID) (see page 28).  
Reports to help you manage your work (see page 51).  
The HP 1050 Fax only  
The HP 1050 Fax also offers a Digital Message Center with these features:  
30 minutes of incoming message memory  
30 second greeting  
Message paging: Calls you when you have received a message.  
Remote access  
Toll saver  
Speakerphone  
5
HP Fax basics  
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The HP Fax 1040/1050  
The HP Fax 1040/1050  
Parts of the HP Fax  
Figure 2-1 Front view  
1 Document support  
2 Paper tray  
8
3 Paper tray cover  
4 Document guide  
5 Document feeder  
6 Handset  
1
7
6
2
3
4
7 Paper guide  
8 Paper support  
5
Figure 2-2 Rear view  
1 Power cord socket  
1
6
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The HP Fax 1040/1050  
Figure 2-3 Bottom view  
1 Connect handset to the  
HANDSET port.  
2 Connect telephone line  
to the LINE port.  
1
3 HP 1040 only: Connect  
answering machine or  
extension phone to the  
EXT. port.  
2
3
Control Panel of HP FAX  
Figure 2-4 Control panel of HP 1040 Fax  
HP Fax basics  
7
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The HP Fax 1040/1050  
Figure 2-5 Control panel of HP 1050 Fax  
ABC  
DEF  
GHI  
JKL  
MNO  
PQRS  
TUV  
WXYZ  
HP 1050 Fax  
Figure 2-6 HP 1040 & HP 1050 Fax control panel—Left side  
1 Scan & Fax Mode: When Scan & Fax mode is  
turned on, the device scans all pages before  
starting to send the fax. The button is lit when  
Scan & Fax Mode is turned on.  
2
3
4
5
2 Silent Mode: Will mute most sounds made by the  
device. To do this automatically at certain hours,  
See Adjust volume on page 28 for instructions on  
using the menu. The button is lit when Silent Mode  
is turned on.  
1
3 Report/Help: Prints status reports or the Help file,  
which will provide information on using your  
HP Fax.  
HP 1050 Fax  
4 Access Cartridge: Moves the print cartridge to the  
center so it can easily be replaced.  
5 Resolution: Improves the clarity of a document that  
you are faxing or copying.  
8
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The HP Fax 1040/1050  
Figure 2-7 HP 1040 & HP 1050 Fax control panel—Middle  
6 Space: [The 1 key]. Enters a space between words  
when entering a name in a text field.  
4
6
7
7 Display: Displays menu items and messages from  
the HP Fax.  
8 Key pad: Dials telephone and fax numbers and  
enters letters and symbols in text fields. The phone  
key pad is also used for one-touch dialing.  
ABC  
DEF  
GHI  
JKL  
MNO  
9 Symbols: [The 0 key]. Used to enter special  
PQRS  
TUV  
WXYZ  
characters when entering a name in a text field.  
10 Speed Dial: [The # key]. Stores and dials 80 or  
100 (varies by model) telephone/fax numbers.  
8
9
10  
Figure 2-8 HP 1040 & HP 1050 Fax control panel—Right side upper  
11 Menu: Displays the options available for your HP  
11  
Fax.  
12  
12 Scroll/Volume:  
When you are entering numbers or text, moves the  
cursor to the digit or character to be edited.  
When Menu has been pressed, displays the next  
and previous menu options. Referred to as the arrow  
keys in text and are designated by: !".  
When no other button has been pressed, adjusts the  
ringer volume.  
If the handset is off hook, adjusts the handset  
volume.  
When Loudspeaker or Speakerphone has been  
pressed, adjusts the speaker volume.  
HP Fax basics  
9
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The HP Fax 1040/1050  
Figure 2-9 HP 1040 & HP 1050 Fax control panel—Right side lower  
13 Copy:  
Press twice to copy a document with the default  
copy settings.  
13  
14  
Press once then set options. Press Start/Enter  
between options. Press Copy to copy the document.  
14 Start/Enter:  
Starts a fax or printing a report.  
Accepts the selection shown in the display.  
15  
15 Cancel:  
In a Menu, stops an operation and returns to Ready  
mode.  
When entering text or numbers:  
- Press once to backspace delete numbers or letters  
when editing.  
- Hold down to delete entire field.  
- Press again after holding down to return to Ready  
mode.  
Figure 2-10 HP 1040 Fax only control panel—Right middle  
16 Mute/Search:  
19  
18  
20  
Mutes the telephone during a telephone call.  
Search for a number stored in memory.  
17 Loudspeaker: Allows you to listen to the telephone  
while dialing or accessing voice mail without  
lifting the handset. Allows you to listen only. There  
is no speakerphone capability.  
16  
18 Redial/Pause:  
Automatically redials the last number or allows you  
to select one of the last 10 numbers to redial.  
17  
Adds a pause while entering a speed dial number.  
19 R or Flash: Switches between telephone functions;  
for example, call waiting. Contact your local  
telephone company for information. The name of  
this button varies by country.  
20 Ans. Mode/Contrast:  
When no document is loaded, pressing this button  
changes the Answer Mode. See Answer/receive  
When a document is loaded, pressing this button  
changes the contrast for faxing and copying.  
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The HP Fax 1040/1050  
Figure 2-11 HP 1050 Fax only control panel—Right middle  
16 Mute/Search:  
18 19 20  
Mutes the telephone during a telephone call.  
Search for a number stored in memory.  
17 Speakerphone: The HP 1050 provides a fully  
functional speaker phone.  
18 Redial/Pause:  
DEF  
Automatically redials the last number or allows you  
to select one of the last 10 numbers to redial.  
MNO  
WXYZ  
Adds a pause while entering a speed dial number.  
19 R or Flash: Switches between telephone functions;  
for example, call waiting. Contact your local  
telephone company for information. The name of  
this button varies by country.  
17  
16  
20 Rcv. Mode/Contrast:  
When no document is loaded, pressing this button  
changes the Receive Mode. See Answer/receive  
When a document is loaded, pressing this button  
changes the contrast for faxing and copying.  
Figure 2-12 HP 1050 Fax only control panel—Upper right  
21 Greeting: Press and hold to record the greeting for  
the Digital Messaging Center. Press again to stop  
the recording.  
21 22 23 24  
22 Play/Rec: Use to play answering machine  
messages or to record messages.  
25  
23 Erase:  
Press during a message to delete that message.  
Press and hold to delete all messages.  
24 Answer: Turns the answering machine on and off.  
Button is lit when the answering machine is on.  
25 Microphone: This icon shows the location of the  
microphone used for the Speakerphone and to  
record the answering machine greeting.  
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The menus  
The menus  
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Overview of menu options  
Overview of menu options  
Your fax machine has settings that you can change. To find out how the options are  
currently set, print the System Data report (see Print reports on page 51.)  
To change these settings, see Navigate the menus on page 17.  
The tables below shows the options for a menu in the left column and their setting  
choices in the right column.  
BASIC FAX menu  
Option  
Settings  
Rings To Answer You can select the number of rings before answering an incoming call. If you  
are using your machine as both a telephone and a fax machine (AUTO or  
TAM mode), we suggest you set the ring count to at least 4 (HP 1040) or 2  
(HP 1050 with Toll Saver turned on) to give you time to answer.  
The number of rings can be 2 to 7.  
Caller ID  
You can see the number of the person calling you. Before using this feature,  
Caller ID service must be installed on your telephone line by the telephone  
company.  
The settings are On, On w/ Junk Fax, and Off. For more information, see  
Set Junk Fax No. If you have Caller ID set to On w/ Junk Fax, you can block faxes from  
particular numbers. You must have received a fax from that number to block it.  
Even though you have added junk fax numbers, if you turned off the Caller ID  
option above, the Junk Fax protection will be removed. The settings are Add  
and Delete.  
Print Quality  
Paper Size  
Allows you to set the print quality to Normal or Draft.  
A4, Letter and Legal are the paper sizes you can use to receive faxes and  
copy.  
Sending Confirm A confirmation report shows whether the transmission was successful or not,  
how many pages were sent, etc.  
ON: prints a confirmation report automatically each time you send a fax.  
OFF: never prints a confirmation report (You can print one manually using the  
ERROR: prints only when an error occurs.  
Note that this report can include the Image TCR (see Image TCR on page 29).  
Image TCR  
Image TCR prints a sending confirm page with a miniature image of the first  
page of the fax.  
Auto Reduction  
When receiving a document as long as or longer than the paper loaded, the  
machine can reduce the data to fit your paper. If the fax machine cannot fit the  
data into one page with the feature enabled, the data is divided and printed  
in actual size on two or more sheets. The settings are On and Off  
.
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Overview of menu options  
Option  
Settings  
Fax Log  
The Fax Log shows the specific information concerning transmission or  
reception activities, the time and date of most recent 40 transmissions or  
receptions.  
The settings are On and Off.  
Resolution  
Contrast  
Sets the default resolution when copying and faxing.  
The settings are: Standard, Fine, and Superfine. For more information,  
see Set document resolution and contrast for a single copy on page 26.  
Sets the default contrast when copying and faxing.  
The settings are: Normal  
,
Lighten, Photo, and Darken. For more  
information, see Set document resolution and contrast for a single copy on  
page 26.  
ADVANCED FAX menu  
Option  
Settings  
Set Broadcasting  
Set Delayed Fax  
Set Fax Forward  
Set Polling Send  
Cancel Schedule  
Allows you to send a fax to several fax numbers at once.  
Allows you to set up a fax to be sent at any time in the next 24 hours.  
Allows you to forward incoming faxes to another fax number.  
Allows you to set a fax to be polled by another machine.  
Cancels all scheduled faxes.  
Man Fax Rcv Code The Manual Fax Receive Code allows you to start receiving a fax from an  
(HP 1040 only)  
extension phone. If you pick up the extension phone and hear a fax tone,  
enter the code and the fax will start receiving. You cannot change the * *, just  
the number between them. The code can be 0 to 9.  
ECM Mode  
Error correction mode compensates for poor line quality and ensures accurate,  
error- free transmission with any other ECM-equipped facsimile machine. If the  
line quality is poor, transmission time may be increased when ECM is  
enabled.  
The settings are On and Off  
.
Distinctive Ring Distinctive ring (DRPD—distinctive ring pattern detection) is a service provided  
by some telephone companies that assigns two phone numbers to one phone  
line, each of which makes your phone ring differently. If you subscribe to this  
service, you can program your machine to learn one phone number and  
distinctive ring for incoming faxes. For more information, see Distinctive ring  
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Overview of menu options  
SET UP SOUND menu  
Option  
Settings  
Silent Mode  
You can turn off sounds the machine makes either manually or on a daily  
schedule (for example, to turn off the sounds after work hours and overnight).  
Manual: To turn off and on the sounds, use the Silent Mode button on the  
control panel.  
Daily: Enter a start and end time. Use the 1 and 2 keys to switch between  
AM and PM.  
TOOLS menu  
Option  
Settings  
Clean Cartridge Cleans the print cartridge to improve print quality.  
Align Cartridge Aligns the print cartridge to improve print quality.  
View Ink Level  
Adjust Scanner  
Allows you to see the estimated level of ink remaining in the cartridge.  
Use only if you have dropped the fax machine.  
Factory Default Returns all settings to factory defaults.  
Language  
There are three languages you can use for display and reports: English,  
Spanish, and French.  
Dial Mode  
Discard Size  
Set the dialing mode to the type of the exchange to which you are connected:  
Tone or Pulse  
.
If you turn the Automatic Reduction option off, you can set the fax machine to  
discard any excess image at the bottom of the page when receiving a  
document as long as or longer than the paper loaded in your machine. If the  
incoming fax is out of the margin you have set, it will be printed on two sheets  
of paper.  
The Discard Size can be 00 to 30 mm.  
Self Test  
Prints a self test to allow you to troubleshoot problems.  
SET UP TAM menu  
Option  
Settings  
Toll Saver  
Adds 2 rings to the rings to answer setting unless a message has been  
received.  
Call Monitor  
Allows you to screen calls.  
ICM Record Time Adjusts the amount of time a caller has to record a message.  
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Loudspeaker—HP 1040 Fax  
Option  
Settings  
Remote Password Sets the password for retrieving your messages from another phone.  
Silence Action  
Tells the machine what to do when it detects silence after answering. The  
settings are: Disconnect, Receive Fax, and Record Silence.  
Off-Hook Action Tells the machine what to do when the incoming call leaves the phone off the  
hook. The settings are: Disonnectand Record Off-Hook  
Message Paging  
The device will call you and give you a message when you have a new voice  
message. You can then use your remote password to retrieve it.  
Loudspeaker—HP 1040 Fax  
You do not need to pick up the handset to make a phone call. When dialing, just press  
the Loudspeaker button and enter the numbers. When your party answers, pick up the  
handset to talk to them. This feature is especially useful for checking voicemail messages.  
NOTE: Your HP 1040 Fax does not have speakerphone capabilities. The loudspeaker  
enables you to hear calls but you must speak using the handset.  
TIP: If you want to share the conversation with somebody beside you, pick up the  
handset and press Loudspeaker. The line is still connected and everybody can listen to  
the conversation.  
While you are using Loudspeaker, do not place the handset beside the speaker, as this  
may result in howling.  
Speakerphone—HP 1050 Fax  
The HP 1050 Fax has full speakerphone capabilities. You never have to lift the handset  
if you do not want to. Press Speakerphone to make and receive calls as well as listening  
to your answering machine messages.  
While you are using the Speakerphone, do not place the handset beside the speaker,  
as this may result in howling.  
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Navigate the menus  
Navigate the menus  
Ready mode  
Whenever the HP Fax is ready for faxing and copying (called Ready mode), it will display the  
date, time, and answer mode. For example, OCT-05 02:23PM FX  
Menu buttons  
Use the Menu buttons to navigate the menu items.  
1 Press the Menu button to access the menu system.  
2 Use the !" buttons to scroll through the options  
1
on a particular level.  
2
3 Press Start/Enter to select a particular menu  
option.  
4 Press Cancel to return to Ready mode.  
3
4
Example To change the default Resolution setting to Fine, you would take the following  
steps.  
1. Press the Menu button repeatedly until BASIC FAX displays.  
2. Press Start/Enter.  
Rings to Answer will display.  
3. Use the !" to scroll until Resolution displays.  
4. Press Start/Enter.  
Standard will display.  
5. Use the !" to scroll until Fine displays.  
6. Press Start/Enter.  
7. Press Cancel to return to Ready mode.  
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Enter dates, times, text, and telephone numbers  
Enter dates, times, text, and telephone numbers  
Use these buttons when menu items ask you to enter dates, time or text.  
If the date format seems unfamiliar, check that you selected the correct one for your  
country when setting up your HP Fax (see Set the date and time on page 49).  
Some items on the display will show up with the blinking cursor under the item to  
change. Simply press the key for the new character or number or use the !"to  
move to the one you want to change.  
To enter a pause in a telephone number, press Redial/Pause. A  
P
will appear in the  
display. Press the button multiple times for a longer pause.  
When entering text, press the phone pad button repeatedly to scroll through the  
characters. Use the following table for reference.  
Most text fields  
The letters and numbers scroll as shown next to each button for text fields such as the  
phone book. Press the 2 to display an and wait briefly for the cursor to advance  
A
before pressing 3 to select D. If you want a B, press 2 twice in rapid succession.  
Table 2-1 Keys to enter text and numbers  
Key  
1
Produces  
“space 1”  
A B C 2  
2
3
D E F 3  
4
G H I 4  
5
J K L 5  
6
M N O 6  
P Q R S 7  
T U V 8  
7
8
9
W X Y Z 9  
+ - , . ‘ / * # & ( ) 0  
0
*
nothing if text field, use the 0 key  
to enter *  
#
nothing if text field, use the 0 key  
to enter #  
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Enter dates, times, text, and telephone numbers  
For example, to enter ‘Jacque & Baja, Inc.’ follow these steps.  
Press Result  
!, ", """, ##, $$, %% ‘JACQUE’ will display.  
Enters a space.  
&
‘&’ will display.  
'''''''''  
Enters a space.  
&
"", ", !, "  
'''  
‘BAJA’ will display.  
‘,’ will display.  
(((, )), """  
''''  
‘INC’ will display  
‘.’ will display.  
Fax header telephone number  
For most telephone numbers you can only enter the numbers (for example,  
1234567890). For the fax header that prints on all your faxes (see Set the fax header  
information on page 50), you can enter some punctuation in the number.  
To punctuate the telephone number in the fax header, use these keys.  
Table 2-2 Keys to punctuate the fax header telephone number  
Key  
1
Produces  
“space” 1  
*
( )  
#
For example, to enter ‘(123) 456-7890’ follow these steps.  
Press  
Result  
‘(‘ will display.  
*
&&, ", %  
‘123’ will display.  
‘)’ will display.  
**  
Enters a space.  
&
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Enter dates, times, text, and telephone numbers  
Press  
Result  
(, !, )  
‘456’ will display.  
‘- ‘will display.  
#
‘7890’ will display  
#, $, *, '  
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Speed dialing  
Speed dialing  
Your HP Fax has a built-in phone book that allows you to enter up to 80 or 100 (varies  
by model) names and numbers for faxing or telephone use. Once entered, you can dial  
the number by any of these methods.  
One-Touch (first 10 numbers)  
Speed dial code  
Searching the phone book  
All numbers must be stored in the phone book before use.  
Store a number in the phone book  
Once in the phone book these numbers can be dialed using one touch buttons, speed  
dial codes, or by searching the phone book.  
1. Hold the Speed Dial button for about two seconds.  
The display shows Speed [00-80]>##.  
NOTE: The number of available speed dial codes varies by model.  
2. Enter a two-digit number and press Start/Enter.  
Numbers from 00 to 09 will be used for One-Touch dialing, and the numbers 10 and  
up will be used for Speed dialing.  
3. Enter the telephone/fax number you want to store (up to 40 digits) and press Start/  
Enter.  
• If you want a pause between numbers (for example, when entering an access  
code where you need to wait for a second dial tone), press Redial/Pause. A  
appears in the display. For a longer pause, simply press Redial/Pause again.  
P
• If you make a mistake while entering a number, use !" to move the cursor  
under the digit, then enter the correct digit.  
Cancel will backspace delete in the field.  
• Holding down Cancel will clear the whole field.  
4. Enter the name (up to 20 characters) and press Start/Enter.  
If you do not want a name, just skip this step by pressing Start/Enter.  
TIP: If you have subscribed to a Caller ID service, we recommend that you enter a  
name.  
5. Press Cancel to exit.  
HP Fax basics 21  
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Speed dialing  
Print the phone book  
1. Press Report/Help.  
2. Press !" until Phonebook displays and press Start/Enter.  
Dial from the phone book  
Dialing works the same for both faxes and telephone calls. If a document is loaded, the  
HP Fax sends the fax.  
One-touch dialing  
! Press and hold the number (0 through 9) on the phone pad.  
You can refer to the number assigned to each code by printing the phone book. See  
TIP: You can also dial these numbers using the speed dial code as described below.  
Speed dialing  
1. Press Speed Dial.  
2. Enter a two-digit speed dial code.  
You can refer to the number assigned to each code by printing the phone book. See  
3. Press Start/Enter.  
Phone book dialing  
You can search the entire phone book to find the number you want to dial.  
Search sequentially through the phone book  
1. Press Mute/Search.  
2. Press !" to move upward or downward through the directory until you find the  
number you want.  
3. When the number you want appears in the display, press Start/Enter to dial.  
Search for a particular first letter  
1. Press Mute/Search.  
2. Press the phone pad button labelled with the letter you want to find.  
• For example, if you want to find the name ‘NEW YORK, press the 6 button,  
which is labelled with ‘MNO.  
• The machine finds the closest entry.  
• If the machine cannot find a name that begins with the given letter, the machine  
shows the message Not Found.  
3. When the name and number you want appears in the display, press Start/Enter.  
22 HP Fax basics  
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Paper types and sizes  
Paper types and sizes  
The HP Fax is designed to work optimally with plain paper (cotton bond: 20 lb., 75 g/  
2
m ) in the following sizes: A4, Letter, and Legal.  
TIP: Some papers have a side that’s been conditioned for printing. The print side is  
usually indicated on the paper’s packaging. Always load with the print side facing you.  
You can load up to 50 sheets of paper in the paper tray. Satisfactory print and receive  
quality can be obtained with many types of plain paper. Since the quality of plain  
paper varies widely, test the print quality before buying large quantities of paper. Your  
machine uses a variety of papers including:  
Copier paper  
Bond paper  
Dual-purpose paper  
Because all paper varies in physical characteristics, you can receive mixed results from  
different packages of paper even though the packages contain the same type of paper.  
If you encounter undesirable results, try the other side of the paper, a different type, or  
another package of the same kind of paper.  
Do not use the following types of paper with your machine:  
Continuous form feed paper  
®
Synthetic paper (Tyvek , etc.)  
Thermal paper  
Multi-sheet forms and documents  
Chemically treated paper (pressure-sensitive paper, carbon-coated paper, etc.)  
Coated (glossy, photo, etc.)  
Papers with raised, embossed lettering  
Document types and sizes  
Acceptable document size depends on whether you are faxing a single sheet or multiple  
pages.  
The minimum document size is 148 mm (5.8 in.) wide by 128 mm (5 in.) long.  
The maximum size is 216 mm (8.5 in.) wide by 356 mm (14 in.) long.  
Follow these tips to ensure worry-free faxing.  
Be sure that your document is dry and free of staples, paper clips, and other foreign  
objects.  
For more information on what kind of paper you can use for documents, see  
HP Fax basics 23  
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Set document resolution and contrast for a single copy  
If you are sending more than one sheet, make sure the bottom sheet enters first. Insert  
the sheets with a slight push to ensure smooth feeding.  
For multiple sheets, all pages of the document must be the same size and paper type.  
If you are loading pages that are unusually thick or thin, feed one sheet at a time. If  
the document does not feed correctly, open the control panel, remove the document,  
and try loading it again.  
DO NOT try to send documents that are:  
wet  
covered with wet ink or paste  
wrinkled, curled, or folded  
too thin (less than 0.07 mm (0.18 in.) thick—onionskin, airmail paper, etc.)  
too thick (more than 0.15 mm (0.38 in.) thick—index cards, file folders)  
chemically processed (pressure-sensitive paper, carbon-coated paper, etc.)  
coated (glossy, etc.)  
too small or short (such as a label, voucher, etc.)  
made of cloth or metal  
To send these documents, use an office copier to make a photocopy first, and then send  
the copy.  
Set document resolution and contrast for a single copy  
Document resolution and contrast are set in the same manner for both faxes and copies.  
For most faxes and copies, default settings will work well.  
If you need to send/copy a document with unusual contrast characteristics, including  
photographs, you can adjust the resolution and contrast for that document using the  
control panel buttons.  
TIP: You can also change the default settings for all documents using the menu. See  
We recommend you use documents printed using a high quality printer, felt tip pen,  
black ink, or typewriter. The paper should be white or very light, and of normal weight,  
not cardboard or onionskin.  
Blue lines on a ruled pad don’t fax well. For more information on the types of paper you  
NOTE: You must set the resolution and contrast before dialing the number.  
24 HP Fax basics  
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Adjust volume  
1. Turn the page face down and insert it into the document feeder. For more  
2. Press Resolution repeatedly to select the option you want.  
STANDARD works well for printed or typewritten originals with normal-sized  
characters.  
FINE is good for documents containing a lot of detail.  
SUPER FINE works well for documents containing extremely fine detail; for  
example, a map or engineering drawing. SUPER FINE only works if the remote  
machine also has the SUPER FINE feature.  
TIP: SUPER FINE mode is not used when sending documents scanned into memory  
(i.e., Broadcasting and Delayed Fax). If you are sending document using one of these  
methods, SUPER FINE will be changed back to FINE even though you selected SUPER  
FINE.  
If the Scan & Fax Mode light is on and SUPER FINE is chosen, the fax will be sent as if  
the light were off.  
3. Press Ans.Mode/Contrast or Rcv.Mode/Contrast repeatedly to select the option you  
want.  
NORMAL works well for normal handwritten, typed, or printed documents.  
LIGHTEN works with very dark print.  
DARKEN works with light print or faint pencil markings.  
PHOTO is used when faxing photographs or other documents containing color or  
gray shades. When Photo is chosen, the resolution is automatically set to FINE.  
4. Dial the number and press Start/Enter or press Copy.  
When sending/copying is finished, resolution/contrast automatically returns to default.  
Adjust volume  
You can adjust the volume level for both the ringer and the speaker.  
Ringer volume  
! Press !" when the fax is in Ready mode to adjust the volume of the ringer.  
• Whenever you press the button, it will increase or decrease the volume.  
• The volume  
0
indicates that the machine will not ring when a call is received.  
Speaker volume  
1. Press Loudspeaker (HP 1040) or Speakerphone (HP 1050).  
2. Then press!" to adjust the volume of the speaker.  
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Automatic fax redial  
Automatic fax redial  
When you send a fax, if the number you have dialed is busy or there is no answer, the  
machine will attempt to redial the number every three minutes up to two times.  
Before redialing, the display shows To redial now, press Start/Enter  
If you want to redial the number immediately, press Start/Enter.  
.
Or, press Cancel to stop redialing and the machine returns to Ready mode.  
Receiving via an extension telephone (HP 1040 Fax only)  
If you have an extension phone on the same line as your HP Fax you can remotely start  
receiving a fax.  
1. Answer the call on the extension phone.  
2. Press *9* (manual fax receive code) in sequence when you hear a fax tone.  
• Your fax machine detects the code and starts to receive the document.  
• The code is preset at the factory. You cannot change the asterisks but you can  
select any number between 0 and 9. For more information, see ADVANCED FAX  
3. Hang up the phone when your fax machine starts to receive.  
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Set rings to answer  
3 Additional features  
This chapter contains information on additional features you may want to set or change  
for your HP Fax.  
Rings to answer: Sets the number of rings before the HP Fax answers the phone.  
Caller ID: If you subscribe to Caller ID through your local phone company, you can  
use it with your HP Fax.  
Block Junk Faxes: In conjunction with Caller ID, you can block certain numbers from  
sending you a fax.  
Scan & Fax Mode:  
Image TCR  
Distinctive Ring  
Answer/Receive mode: Determines how the HP Fax responds to incoming calls.  
1 The “arrow buttons” located under the  
Menu button on the control panel are  
designated by !"in the instructions.  
1
Set rings to answer  
You can select the number of rings that will occur before the fax answers an incoming  
call. If you are using your machine as both a telephone and a fax machine, we suggest  
you set the ring count to at least 4 to give you time to answer.  
TIP: HP 1050 Fax: The Toll Saver function for the Digital Message Center interacts with  
Rings to Answer. See Toll Saver on page 40. If you have the HP 1050 Fax and have Toll  
Saver turned on, set the RIngs to Answer to 2.  
1. Press Menu repeatedly until BASIC FAX displays and press Start/Enter.  
Rings to Answer will display.  
2. Press Start/Enter.  
3. Enter the number of rings you want (2–7) and press Start/Enter.  
The HP Fax rings the set number of times and then answers. It then produces a  
different sounding ring to alert you to which type of call is incoming.  
• The additional ring may occur once for a fax call  
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Use Caller ID  
• The additional ring occurs 5 times for a voice call. After the 5 additional rings, the  
answering machine will answer.  
Use Caller ID  
Many countries have the Caller ID system that enables the receiver to view the numbers or  
names of callers. Once you have subscribed to Caller ID services through your local phone  
company, your machine can display caller information.  
Turn Caller ID on  
1. Press Menu repeatedly until BASIC FAX displays and press Start/Enter.  
2. Use the !" to scroll to Caller ID and press Start/Enter.  
3. Use the !" to scroll to the desired option and press Start/Enter.  
On: Activates the Caller ID feature.  
On w/ Junk Fax Activates Caller ID and ignores any fax registered as a junk fax  
Off Deactivates the Caller ID feature.  
:
:
See who called with Caller ID  
This function allows you to see who has called. You cannot dial these numbers.  
1. Hold Redial/Pause for about two seconds.  
2. Press !" until Caller ID displays and press Start/Enter.  
3. Scroll through the numbers by pressing !".  
Print a list of Caller ID numbers  
1. Press Report/Help.  
2. Press !" until Caller ID displays and press Start/Enter.  
Block junk fax numbers  
If you subscribe to Caller ID through your local phone company, you can block future faxes  
from numbers on the Caller ID List. Before using this feature, you must set the Caller ID  
option to On w/ Junk Fax (see Use Caller ID on page 28.)  
Add a junk fax number  
1. Press Menu repeatedly until BASIC FAX appears and press Start/Enter.  
2. Press !" until Set Junk Fax No. displays and press Start/Enter.  
3. Press !" until Add displays and press Start/Enter.  
The machine shows the first Caller ID number.  
4. Press !" to find the Caller ID number you want to register as a junk fax and press  
Start/Enter.  
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Scan & Fax Mode  
You can enter up to 20 numbers. Numbers which have already been entered as a junk  
number are marked by  
*
at the end of the display.  
Delete a number  
1. Press Menu repeatedly until BASIC FAX appears and press Start/Enter.  
2. Press !" until Set Junk Fax No. displays and press Start/Enter.  
3. Press !" until Delete displays and press Start/Enter.  
The machine shows the first junk number.  
4. Press !" to scroll to the junk fax number you want to delete and press Start/Enter.  
Scan & Fax Mode  
Scan & Fax Mode causes the HP Fax to scan all the pages of the fax into memory before  
starting to send. This is useful for situations where the fax you are calling might be busy  
and need to be redialed. Several options automatically use Scan & Fax Mode; for  
example, Delayed Fax. You can also turn Scan & Fax Mode on for all tasks.  
! Press the Scan & Fax button.  
Scan & Fax Mode is on when the button is lit.  
Image TCR  
Image TCR (transmission confirmation report) is a valuable tool for keeping records of  
faxes you send. It prints a Sending Confirm page with a miniaturized image of the first  
page of the fax on it. See the following example.  
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Distinctive ring (DRPD)  
To use image TCR, the Scan & Fax Mode light must be on (press the button if necessary)  
and you must set these Menu options to On: Image TCR and Sending Confirm. See Scan &  
Fax Mode on page 29. Follow these instructions to set the menu options:  
1. Press the Menu button repeatedly until BASIC FAX displays and press Start/Enter.  
2. Use the !" buttons to scroll to Sending Confirm and press Start/Enter.  
3. Use the !" buttons to select On and press Start/Enter.  
4. Use the !" buttons to scroll to Image TCR and press Start/Enter.  
5. Use the !" buttons to select On and press Start/Enter.  
6. Press Cancel to return to Ready mode.  
TIP: Image TCR is unavailable if the resolution is set to Super Fine.  
Distinctive ring (DRPD)  
Distinctive ring or distinctive ring pattern detection (DRPD) is a service offered by some  
telephone companies. When you subscribe to this service through your local phone  
company, you have different ring patterns; such as double ring and triple ring, that allow  
you to have different telephone numbers on one physical line. Your HP Fax works with  
distinctive ring service.  
Use Distinctive Ring to set your HP Fax to answer one of your phone numbers as a fax only  
line. The phone number (ring pattern) that you teach the HP Fax will be answered as if the  
machine is in FAX mode. All other numbers on the same line will be answered if they are  
in AUTO mode (HP 1040 Fax) or TAM mode (HP 1050 Fax).  
NOTE: HP 1050 Fax: If you use Distinctive Ring to establish one of your numbers as a fax  
only line you must turn the Answering Machine on or the HP Fax will not answer the phone  
on the other numbers. If you do not want to use the answering machine, do not set up  
distinctive ring with your HP Fax.  
If you have this service follow both of these instructions in this order to set it up and use it.  
Step 1—Teach the HP Fax the ring pattern  
The HP Fax will learn the ring pattern when you call it from another telephone or fax  
machine.  
1. Be ready to call the fax machine.  
2. Press Menu repeatedly until ADVANCED FAX displays and press Start/Enter.  
3. Use !" to scroll through the options until Distinctive Ring displays and press  
Start/Enter.  
Call this fax from another fax machine... Waiting Ring...  
will display.  
4. Call the HP Fax.  
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Answer/receive mode  
DRPD OK will display when the pattern has been learned and the HP Fax will return  
to Ready mode.  
Step 2—Set up distinctive ring (DRPD) answer mode  
Once you have activated distinctive ring, it becomes one of the answering modes you  
can select by pressing the Ans.Mode/Contrast or Rcv.Mode/Contrast button.  
! Press Ans.Mode/Contrast or Rcv.Mode/Contrast repeatedly until DRPD Mode  
appears in the display.  
• In Ready mode, DR appears in the right hand corner of the display.  
• Now, the HP Fax will manage calls and faxes as if it were set to AUTO mode (see  
TIP: Distinctive ring must be set up again if you reassign your fax number or connect  
the machine to another telephone line. Once set up again (that is, the fax machine has  
learned the ring pattern and the answering mode is correctly set), you should test the fax  
machine by calling the fax number and another number on the same line. The machine  
should respond appropriately to a call placed to the fax number with fax tones, and to a  
normal telephone call with the expected ring pattern.  
Answer/receive mode  
How the product receives faxes depends on the answer/receive mode you chose when  
you set up the product. You can send faxes in any answer/receive mode. The answer/  
receive mode setting determines how the device answers the incoming call and varies  
between the models.  
HP1040 Fax  
How are you going to use your HP Fax?  
Read about...  
FAX mode  
Fax machine with few or no voice calls.  
Telephone and fax machine without an  
external answering machine connected.  
AUTO mode  
As a fax machine with an external  
answering machine.  
TAM mode  
Using Distinctive Ring (DRPD) service to  
set up a separate telephone number for  
your fax on the same physical line as  
your other numbers.  
Telephone with few or no fax calls.  
TEL mode  
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Answer/receive mode  
! When no document is loaded, press the Ans.Mode/Contrast button until the desired  
option displays.  
FAX  
mode  
In Ready mode, FX appears in the right hand corner of the  
display.  
When you get a call, the machine answers and receives the fax  
automatically. When reception is complete, the machine returns to  
Ready mode.  
If you want to change the number of rings before it answers, see  
AUTO  
mode  
In Ready mode, AU appears in the right hand corner of the  
display.  
When a call comes in, the machine answers it. If a fax is being  
sent, the device receives the fax. If the machine does not sense a  
fax signal, it will ring 5 times in a different tone to tell you it may be  
a regular telephone call. If you do not pick up the handset it will try  
again to receive a fax after several more rings.  
If you want to change the number of rings before it answers, see  
TAM  
mode  
You must have an answering machine attached to the EXT line socket  
located on the bottom of your HP Fax.  
In Ready mode, TM appears in the right hand corner of the  
display.  
When a call comes in, the answering machine answers and listens.  
If it detects fax tones, it receives the fax; otherwise, it records the  
caller’s message.  
If you have set your machine to TAM Mode and your answering  
machine is switched off or the answering machine is not connected  
directly to your fax machine, the machine will automatically attempt  
to receive a fax after several rings.  
If your answering machine allows you to set the number of rings  
before it answers the telephone, set the answering machine to  
answer an incoming call in less than 4 rings.  
When your answering machine answers an incoming call, it  
records a fax tone until it realizes a fax is coming through. Due to  
this, your answering machine may tell you a voice message has  
been left, even when it is actually a fax.  
TEL  
mode  
In Ready mode, TL appears in the right hand corner of the  
display.  
Automatic fax reception is turned off. You can receive a fax only by  
lifting the handset and pressing Start/Enter.  
HP1050 Fax  
How are you going to use your HP Fax?  
Read about...  
Telephone and fax with the integrated  
answering machine in the Digital  
Message Center.  
TAM  
Telephone and fax machine without the  
answering machine.  
AUTO mode  
Additional features 32  
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Answer/receive mode  
How are you going to use your HP Fax?  
Read about...  
Fax machine with few or no voice calls.  
FAX mode  
Using Distinctive Ring (DRPD) service to  
set up a separate telephone number for  
your HP Fax on the same physical line as  
your other numbers.  
Telephone with few or no fax calls  
TEL mode  
! When no document is loaded, press the Rcv.Mode/Contrast button until AUTO, FAX,  
or TEL displays. If you are going to use the answering machine, we recommend  
setting the Receive mode to AUTO.  
NOTE: If you want to use Distinctive Ring service from your phone company, set it up  
and select it using the Rcv.Mode/Contrast button before turning on the answering  
AUTO  
mode  
In Ready mode, AU appears in the right hand corner of the  
display.  
When a call comes in, the machine answers it. If a fax is being  
sent, the device receives the fax. If the HP Fax does not sense a fax  
signal, it will ring in a different tone to tell you it may be a regular  
telephone call. If you do not pick up the handset it will again  
attempt to receive the fax after several more rings. If a greeting has  
been recorded the HP 1050 Fax will turn on the answering  
machine and attempt to record a message.  
If you want to change the number of rings before it answers, see  
Additional features 33  
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Answer/receive mode  
FAX  
mode  
In Ready mode, FX appears in the right hand corner of the  
display.  
When you get a call, the machine answers after the second ring,  
and receives the fax automatically. When reception is complete,  
the machine returns to Ready mode.  
If you want to change the number of rings before it answers, see  
TEL  
In Ready mode, TL appears in the right hand corner of the  
mode  
display.  
Automatic fax reception is turned off. You can receive a fax only by  
lifting the handset and pressing Start/Enter.  
TAM  
mode  
In Ready mode, TM appears in the right hand corner of the display  
whenever the Digital Message Center is turned on (The Answer  
button will be lit.)  
When a call comes in, the answering machine answers and  
records the caller’s message if they leave one. If the machine  
detects a fax signal, it goes into receive mode.  
When your answering machine answers an incoming call, it  
records a fax tone until it realizes a fax is coming through. Due to  
this, your answering machine may tell you a voice message has  
been left, even when it is actually a fax.  
! Press the Answer button. The button will light up. When the Answer button is on. TAM  
mode overrides any mode that was set with the Rcv.Mode/Contrast button.  
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Turn on the message center  
4 Digital message center (HP 1050 Fax only)  
Your HP Fax has a built-in digital messaging center that gives you full message  
capabilities.  
30 minutes of digital message recording (includes incoming message and greeting)  
Default incoming message (ICM) length is 60 seconds  
In case of a power outage, your messages in memory will be retained for 30 minutes  
Announcement only setting (play the greeting without recording messages)  
Automatic paging to a forwarding number when you receive a message.  
Remote access to your messages and many message center features  
1 The “arrow buttons” located under the  
Menu button on the control panel are  
designated by !"in the instructions.  
1
Turn on the message center  
NOTE: You cannot turn on the message center until you record a greeting. See “Record  
If the message center is not turned on and the Receive mode is set to AUTO, the message  
center will automatically turn on and record a message (as long as a greeting has been  
recorded.)  
! Press the Answer button to turn on the Digital Message Center.  
• The Answer button lights up.  
TM appears in the display.  
Digital message center (HP 1050 Fax only) 35  
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Record your greeting  
Record your greeting  
The greeting is an outgoing message (OGM) or announcement that plays whenever a call  
comes in and the device is in TAM mode (the Answer button is lit and TM is displayed).  
Your greeting can be between 3 and 30 seconds in length.  
1. Press and hold the Greeting button until you hear a beep.  
2. When Record displays on the control panel, speak into the microphone to record your  
greeting.  
The seconds are counted off on the display while you are recording.  
NOTE: You cannot use the handset to record your greeting. You must use the microphone.  
TIP: You should be about 12 in. (30 cm) from the microphone when speaking.  
3. Press the Greeting button again to end the recording.  
Your greeting will play back.  
Play your greeting  
The greeting plays whenever the message center takes a call or when the answering  
machine is turned on. You can also play it at any time.  
! Press the Greeting button.  
The display shows the date and time the greeting was recorded and counts down the  
seconds as it is played.  
Digital message center (HP 1050 Fax only) 36  
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Screen or monitor your calls  
Screen or monitor your calls  
The HP Fax allows you listen to messages being recorded so you can decide whether to  
answer them. To monitor your calls, you must turn call monitoring on in the menu.  
1. Press the Menu button repeatedly until SET UP TAM displays and press Start/Enter.  
2. Press !"until Call Monitor displays and press Start/Enter.  
3. Press !" until On displays and press Start/Enter.  
When call monitoring is turned on, you will hear the person recording the message. If  
you pick up the handset or press Speakerphone, the device stops recording and you can  
speak directly to the caller.  
Announcement only  
You can set your HP Fax to play a greeting without recording any messages; for  
example, you might want to announce store hours and location.  
1. Press Menu repeatedly until SET UP TAM displays and press Start/Enter.  
2. Press !" until ICM Record Time displays and press Start/Enter.  
3. Press !" until 0sec displays and press Start/Enter.  
Play back messages  
When you have new messages, the Answer button flashes and the number of messages  
is shown on the display. If you have messages that you have previously listened to but  
not erased, they will be shown also. For example, New: 1 Old: 3 indicates that there  
are a total of 4 messages on the device—3 of them have been listened to previously and  
1 is a new message.  
Play back new messages only  
! Press Play/Record.  
The time the message was recorded displays briefly. While the message is being  
played, the number of seconds is counted down in the display.  
Play back all messages  
! Press and hold Play/Record until you hear a beep.  
• The device plays all the messages in memory in the order they were received.  
• Press Cancel to stop playing messages before they have all played.  
Skip or repeat messages  
# is the 1 key and $ is the 3 key on the keypad.  
Repeating a message or skipping backwards  
! Press # while listening to the message.  
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Erase messages  
• Pressing # once replays this message.  
• Pressing # repeatedly skips back to previous messages.  
Skipping a message  
! Press $ while listening to the message.  
• Pressing $ once skips this message.  
• Pressing $ repeatedly skips further messages.  
• Pressing $ while the last message is playing will return the device to Ready mode.  
Erase messages  
Messages are not erased when you listen to them. If you do not periodically erase  
messages, the memory will become full. If the memory becomes full, the HP Fax will  
disconnect the current caller and fail to answer the phone until memory is made available  
by erasing messages.  
Erase selected messages  
CAUTION: Once you have erased a message, there is no way to recover it.  
! Press Erase while the message is playing.  
The message is erased and Erasing... is displayed.  
Erase all messages in memory  
CAUTION: Once you have erased the messages, there is no way to recover them.  
1. Press Erase when no message is playing.  
Erase all MSG.? will display.  
2. Press Start/Enter to erase all the messages.  
The messages are erased and Erasing... is displayed.  
Press Cancel to save the messages and return to Ready mode.  
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Remote Access  
Remote Access  
You can access your messages and many of the message center functions from any  
Touch Tone phone.  
Remote Password  
To use the remote access functions, you will need to use the Remote Password. The  
default remote password is #139#. You can change the numbers, but the 3-digit  
password must start and end with #.  
Follow these instructions to change the remote password.  
1. Press Menu repeatedly until SET UP TAM displays and press Start/Enter.  
2. Press !"until Remote Password displays and press Start/Enter.  
#139# will display.  
3. Change the numbers as desired and press Start/Enter.  
Access the message center  
1. Call the HP Fax from a Touch Tone phone.  
2. Enter your remote password when the device answers the phone.  
You will hear 2 short beeps when the password is accepted.  
3. Enter the remote command you want to use. Refer to the table below for a list of  
commands.  
TIP: You must enter a command within 15 seconds or the HP Fax will disconnect the  
line.  
4. Press #0 to end the remote session.  
NOTE: If you do not enter #0, it may take several minutes for the HP Fax to disconnect  
and release the phone line.  
Table 4-1 Remote access commands  
Code  
#0  
Function  
Exits remote access.  
Skips to the previous message.  
#1  
#2  
Plays back new messages. After each message is played, press * to hear the next  
one. The HP Fax beeps twice at the end of the messages.  
If you call in and there are no new messages, it beeps 4 times.  
Digital message center (HP 1050 Fax only) 39  
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Remote Access  
Table 4-1 Remote access commands  
Code  
Function  
#3  
#4  
Skips to the next message.  
Allows you to change the Greeting. After entering the command, speak into the  
handset. Press # when you are done. The device will play the Greeting for you so  
you can confirm the recording.  
#5  
Plays back all the messages (old and new) one by one. After each message is  
played, press * to hear the next message.  
#6  
#7  
#8  
#9  
*
Replays the current message.  
Erases the current message and plays the next one.  
Turns the message center on and off. When you turn it on, the Greeting is played.  
Erases all the messages. The device will beep twice when it’s done.  
Plays the next message if entered the #5 or #2 command.  
Toll Saver  
Toll Saver allows you to tell whether or not there are new messages before the message  
center answers the phone. This feature allows you to hang up before incurring phone  
charges.  
When Toll Saver is on and there are no new messages, the HP Fax adds two rings to the  
Rings to Answer setting. For example, if Rings to Answer is set to 4, the device will ring 6  
times before answering if there are no new messages. (See Set rings to answer on page  
27.)  
Follow these instructions to turn Toll Saver on and off.  
1. Press Menu repeatedly until SET UP TAM displays and press Start/Enter.  
2. Press !"until Toll Saver displays and press Start/Enter.  
3. Press !" until On displays and press Start/Enter.  
Digital message center (HP 1050 Fax only) 40  
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Message paging  
Message paging  
If you are out of the office, you can have the HP Fax call you when you receive a new  
message.  
TIP: You should only turn paging on if you are going to be gone. There is a delay  
between receiving the message and the paging message going out. If you happen to  
answer an incoming call at the time the paging message is being sent, it will override  
your incoming call.  
To use message paging follow these steps.  
Set up message paging  
1. Press Menu repeatedly until SET UP TAM displays and press Start/Enter.  
2. Press !"until Message Paging displays and press Start/Enter.  
3. Press !"until On displays and press Start/Enter.  
4. Enter the telephone number you want called (for example, your mobile number) and  
press Start/Enter.  
The device will ask you to record (or if you want to change) the Paging Greeting. The  
paging greeting will be played to you when you answer the phone at the forwarded  
number.  
5. Press Start/Enter and speak into the microphone to create or change a Paging  
Greeting. When you are finished speaking, press Greeting to end the message.  
Press Cancel to keep an existing paging greeting.  
Receive a message page  
When you answer the phone, your paging greeting will play repeatedly to let you know  
that you have a message. You can then enter your password and use the remote access  
codes to listen to your message.  
See Remote Access on page 39 to learn how to access the message.  
Record a conversation  
NOTE: In many jurisdictions, there are legal issues surrounding the recording of  
telephone conversations. Verify your laws with your local legal authority.  
If you are using the speakerphone, you can record a conversation up to 15 minutes in  
length. The recorded message will be treated as an incoming message.  
1. Press Play/Record to start recording.  
2. Press Cancel to end the recording.  
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Record a conversation  
Digital message center (HP 1050 Fax only) 42  
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Broadcasting  
5 Advanced faxing  
In this chapter, you will learn how to use the advanced fax features of your machine.  
1 The “arrow buttons” located under the  
Menu button on the control panel are  
designated by !"in the instructions.  
1
Broadcasting  
With Broadcasting you can have your HP Fax send your fax to up to 15 (HP 1040 Fax)  
or 20 (HP 1050 Fax) fax numbers at once. The documents are automatically erased from  
memory when Broadcasting is finished.  
1. Turn the document face down and feed it into the machine.  
2. Press Menu repeated until ADVANCED FAX displays and press Start/Enter.  
3. Select Set Broadcasting by pressing !" and press Start/Enter.  
4. Enter the fax number.  
• You can press Speed Dial and enter a speed dial code.  
TIP: One touch buttons do not work in this area, you must use their speed dial code  
instead.  
• You can enter 15 or 20 (depending or model) fax numbers into one job.  
5. Press Start/Enter when the correct number appears in the display.  
• If you have more destinations, select  
Y
by using !" and press Start/Enter  
when asked Another? Y/N and repeat steps from 4.  
• If you have finished entering all the numbers, answer  
6. Press Start/Enter.  
N
and press Start/Enter.  
The document will be scanned into memory before transmission.  
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Delayed fax  
Delayed fax  
You can set your machine to send a fax any time in the next 24 hours. For example, it is  
usually cheaper to send a fax at night because telephone rates are lower than they are  
during the day. To cancel a scheduled fax, see To cancel the scheduled job on page 46.  
1. Turn the document face down and feed it into the machine.  
2. Press Menu repeatedly until ADVANCED FAX appears and press Start/Enter.  
3. Select Set Delayed Fax by pressing !" and press Start/Enter.  
4. Enter the fax number.  
• You can press Speed Dial and enter a speed dial code.  
TIP: One touch buttons do not work in this area, you must use their speed dial code  
instead.  
• You can enter 15 or 20 (depending on model) fax numbers into one job.  
5. Press Start/Enter when the number appears in the display.  
• If you have more destinations, select  
Y
by using !" and press Start/Enter when  
asked Another? Y/N and repeat steps from 4.  
• If you have finished entering all the numbers, answer  
6. Enter the name if you want to name the transmission.  
If not, skip this step.  
N
and press Start/Enter.  
7. Press Start/Enter.  
8. Enter the time (in the next 24 hours) for the transmission to start.  
9. Press Start/Enter when the time appears correctly in the display.  
The document will be scanned into memory before transmission and be sent at the  
programmed time.  
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Polling  
Polling  
Polling enables you to set up a document so it can be retrieved at a later time. For  
example, you can place the document in your machine, and the other party can retrieve  
it when they are in the office or when their calling rates are lower.  
Setting send polling  
You can program your fax machine to send a document when it is requested by a  
remote fax machine.  
NOTE: Your HP Fax allows you to set one poll job at a time and it can be retrieved  
once.  
1. Turn the document face down and feed it into the machine.  
2. Press Menu repeatedly until ADVANCED FAX appears and press Start/Enter.  
3. Select Set Polling Send by pressing !" and press Start/Enter.  
Poll Code [0000] will display.  
4. Enter the poll code you want to use for this document and press Start/Enter.  
• The poll code is preset to 0000, which means that the receiver does not need to  
enter a poll code to receive the document.  
• The poll code is not static. You enter a new one for each document.  
• The poll code is used to prevent your document from being retrieved by an  
unauthorized caller.  
• Your machine starts scanning the document(s) into memory and shows POLLING  
SEND in the display. If the answer mode was TEL, the machine changes it to FAX  
mode automatically.  
• When it is polled, the page in memory will be deleted automatically. To cancel  
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To cancel the scheduled job  
Polling another fax to receive  
You can dial another fax machine that has a document waiting and request it to be sent to  
your fax machine.  
1. Dial the telephone number of the remote machine that is ready to be polled.  
TIP: One touch buttons do not work in this area, you must use their speed dial code  
instead.  
2. Press Menu when you hear a fax tone from the remote machine.  
The display shows To poll documents press Start/Enter.  
3. Press Start/Enter.  
4. Enter the other fax’s Poll Code to retrieve the document, and press Start/Enter.  
NOTE: If the other fax machine does not have a poll code, enter 0000.  
The HP Fax receives and prints the polled document.  
NOTE: Not all fax machines have polling capability, and polling incompatibility  
sometimes occurs between fax machines made by different manufacturers.  
To cancel the scheduled job  
All scheduled jobs remain in memory after they have been set. To make more memory  
available, cancel unnecessary scheduled jobs.  
1. Press Menu repeatedly ADVANCED FAX appears and press Start/Enter.  
2. Select Cancel Schedule by pressing !" and press Start/Enter.  
3. Select the scheduled job you want to cancel by pressing !".  
4. Press Start/Enter to cancel the selected schedule.  
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Forward faxes  
Forward faxes  
While you are away from your home or office, you do not have to miss important faxes.  
Your machine can forward any faxes it receives to a fax machine at your current  
location, and if you choose, it can print a copy for you to review when you get back as  
well.  
A Sending Confirm report will print for every fax that is forwarded.  
1. Press Menu repeatedly until ADVANCED FAX appears and press Start/Enter.  
2. Select Set Fax Forward by pressing !" and press Start/Enter.  
3. Use !" to select the option you want and press Start/Enter.  
Off: disables fax forwarding  
Forward: forwards a fax to your new location  
Forward & Print: prints a fax and also forwards it to your new location  
4. If you selected Forward or Forward & Print  
a. nter the fax number and press Start/Enter.  
Start Date&Time will display.  
,
Tel: will display.  
E
b. Press Start/Enter.  
The current date and time will display.  
c. Enter the start time and press Start/Enter.  
End Date&Time will display.  
d. Press Start/Enter.  
e. Enter the end time and press Start/Enter.  
• The machine returns to Ready mode and FW will appear in the display at the  
start time and every fax will be forwarded to your new location till the end  
time.  
• HP 1040: During forwarding time, the answer mode temporarily changes to  
FX.  
• HP 1050: During forwarding time, the answer mode continues to say FW. The  
machine will receive and forward faxes and answer and record voice  
messages.  
TIP: HP 1050: This procedure only forwards faxes, if you also want to be notified  
about voice messages, see “Message paging” on page 41.  
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Forward faxes  
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Set the date and time  
6 Feature reference  
This chapter contains instructions for other features of the HP Fax that you may want to  
use from time to time.  
1 The “arrow buttons” located under the  
Menu button on the control panel are  
designated by !"in the instructions.  
1
Set the date and time  
The current date and time are shown in the display when the machine is on and ready  
for use (Ready mode). The date and time will be printed on all faxes you send.  
1. Press Menu.  
2. Press !" to choose SET DATE & TIME and press Start/Enter.  
3. Press Start/Enter when the display shows Date Format.  
4. Press !" to select either Europe (day month year) or USA (month day year) and press  
Start/Enter.  
5. Press Start/Enter when the display shows Date & Time.  
6. Set the date and time. You can move the cursor by pressing !".  
7. Press Start/Enter when the date and time are correct.  
1-AM 2-PM will display.  
8. Press 1 or 2.  
Turn on and off sounds  
You can turn on and off the sounds the HP Fax makes.  
Alarm sounds  
Alarm sounds include the fax tones and beeps.  
1. Press Menu repeatedly until SET UP SOUND appears and press Start/Enter.  
2. Press !" to select Alarm Sound and press Start/Enter.  
3. Select On or Off and press Start/Enter.  
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Set the fax header information  
Key sounds  
The Key sounds are the beeps the keys make.  
1. Press Menu repeatedly until SET UP SOUND appears and press Start/Enter.  
2. Press !" to select Key Sounds and press Start/Enter.  
3. Select On or Off and press Start/Enter.  
Silent mode  
You can turn the sounds of the HP Fax (including ringing) on and off using the control  
panel button. You can also set all sounds to turn off on a daily schedule; for example, turn  
all the sounds off between 8 pm and 8 am.  
1. Press Menu repeatedly until SET UP SOUND appears and press Start/Enter.  
2. Press !" to select Silent Mode and press Start/Enter.  
3. Select Daily and press Start/Enter.  
From:12A To:11P will display.  
4. Enter a start time and an end time and press Start/Enter.  
TIP: To switch between am (A) and pm (P), use the 1 key for am and the 2 key for pm.  
Set the fax header information  
This information is required by law in many countries. The fax header prints your name  
and fax number on the top of every fax you send.  
1. Press Menu repeatedly until !" SET FAX HEADER displays and press Start/Enter.  
2. Press Start/Enter when the display shows Fax Number  
.
3. Enter the fax number to which your machine is connected.  
• You can enter up to 20 digits, and include special characters (space, plus sign,  
• To enter a space, press 1 twice.  
• To enter parentheses ( ), press * multiple times until you see the symbol you want.  
• To enter hyphen –, press #.  
• If you enter a wrong number, use !" to move to the number and correct it.  
4. Press Start/Enter when finished.  
5. Press Start/Enter when the display shows Fax Name.  
6. Enter the fax name (up to 40 characters) by using the number keypad.  
• You can include special characters (space, plus sign, etc.). For more information,  
7. Press Start/Enter when the name in the display is correct.  
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Print reports  
Print reports  
Your fax machine can print many reports for your use.  
Automatic reports  
These reports print automatically.  
Report name Content  
Multi-Communication This report prints automatically if you have faxed documents to  
more than one location by using Broadcasting.  
Power Fail Report  
If you have a scheduled job (such as, delayed fax and send poll)  
and there is a power failure, this report is printed automatically  
when power is restored.  
Reports you can print  
You can print these reports whenever you need to. Some of these reports can be set to  
print automatically also.  
1. Press Report/Help.  
2. Choose the report you want by using !".  
3. Press Start/Enter when the desired report is displayed.  
4. The selected report will be printed. The available reports are shown below:  
Report name  
Content  
Help List  
This report covers the machine’s basic functions and commands.  
It can also be used as a quick reference guide.  
Sent Journal  
These reports show information concerning the transmission and  
reception activities. They can be printed on command. Or if the  
machine is set to do so, they will automatically print after every  
40 transmissions or receptions. For more information, see Fax  
Received Journal  
Phonebook  
This report shows all of the numbers currently stored in the fax  
machine’s memory as One-Touch Dial and Speed Dial.  
Sending Confirm This report shows the fax number, the number of pages, elapsed  
time of the operation, the communication mode, and the  
communication results. To set up your machine to automatically  
print, see Sending Confirm under the “BASIC FAX menu” on  
Schedule Inform This report shows the document currently stored for Delayed FAX  
and Send Polling along with the fax number, starting time and  
type of scheduled event.  
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Reprinting faxes  
Report name  
Content  
System Data  
This report shows the current settings of your HP Fax. After you  
have changed any setting, print this report to check your  
changes.  
Caller ID  
Junk Fax  
If Caller ID is turned on, this report shows the most recent 30  
callers who have called your machine. The report will be empty  
if you don’t have Caller ID turned on.  
This report shows the telephone numbers that are marked as a  
junk fax to be blocked.  
TAM Status  
Print Fax  
HP 1050: This report shows you the status of the message center.  
Your machine stores fax data into memory as far as the memory  
is available and lets you print it at later time. For more  
Reprinting faxes  
You may sometimes need to reprint a received fax. Your machine stores the most recently  
received faxes in memory (approximately 100 pages). As this memory is filled, old faxes  
that have been printed will be erased to make room for new faxes.  
NOTE: HP 1040 Fax: Unplugging the fax machine power cord and plugging it back in  
again clears the memory including all unprinted or unsent faxes. A power outage also  
clears the fax machine memory.  
NOTE: HP 1050 Fax: The device has 30 minutes of backup memory. If the power is off  
longer than that, the faxes will be cleared.  
1. Press Report/Help.  
2. Press !" to choose Print Fax and press Start/Enter.  
• If there are only old faxes, the machine will automatically print all of them and  
return to Ready mode without moving to the next step.  
• If there are no faxes in memory, the machine will inform you by displaying Memory  
Empty.  
• If there are both old faxes and unprinted faxes in memory, the machine will go to  
step 3.  
3. Select between Print New Fax or Reprint Old Fax and press Start/Enter.  
Print New Fax: The machine prints all new faxes which have never been printed.  
Reprint Old Fax: The machine prints all faxes regardless of new or old.  
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Clearing memory  
Clearing memory  
You can selectively clear information stored in your machine’s memory.  
1. Press Menu repeatedly until MEMORY CLEAR appears, and press Start/Enter.  
The display shows the type of information you can clear from memory.  
2. Select what you want to delete by pressing !" and press Start/Enter.  
3. Select  
Y
and press Start/Enter when the machine asks if you are sure.  
The types of information you can clear are:  
Item  
It will  
Fax Header  
Delete the name and phone number from your fax  
header information.  
Dial/Schedule  
Clear the stored numbers in the phone book. In  
addition, all the scheduled jobs are also cancelled.  
Fax Log  
Clear all records of transmissions and receptions.  
Clears all faxes in memory.  
Faxes in Memory  
Loudspeaker—HP 1040 Fax  
You do not need to pick up the handset to make a phone call. When dialing, just press  
the Loudspeaker button and enter the numbers. When your party answers, pick up the  
handset to talk to them. This feature is especially useful for checking voicemail messages.  
NOTE: Your HP 1040 Fax does not have speakerphone capabilities. The loudspeaker  
enables you to hear calls but you must speak using the handset.  
TIP: If you want to share the conversation with somebody beside you, pick up the  
handset and press Loudspeaker. The line is still connected and everybody can listen to  
the conversation.  
While you are using Loudspeaker, do not place the handset beside the speaker, as this  
may result in howling.  
Speakerphone—HP 1050 Fax  
The HP 1050 Fax has full speakerphone capabilities. Press Speakerphone to make and  
receive calls as well as listening to your answering machine messages.  
While you are using Speakerphone, do not place the handset beside the speaker, as  
this may result in howling.  
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Redial a number in memory  
Redial a number in memory  
These steps allow you to dial one of the last 10 numbers called that is in memory.  
1. Hold Redial/Pause for about two seconds.  
2 Press !" until Recent Numbers displays and press Start/Enter.  
3 Press !" to find the number you want to dial.  
4 Press Start/Enter when the correct number appears.  
If a document is loaded, the machine automatically begins to send.  
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Print cartridge information  
7 Care and maintenance  
This chapter contains information about changing print cartridges, maintaining your HP  
Fax, the menu settings, error messages, and troubleshooting.  
Print cartridge information  
The print cartridge life is very sensitive to the content of received faxes or copies you  
make. To increase its life, we recommend you follow the instructions below:  
Always use the HP 20 (C6614) ink cartridge.  
NOTE: Your HP Fax was shipped with a starter ink cartridge. Replace it with the HP 20  
cartridge.  
DO NOT unpack the cartridge until you are ready to use it.  
Store it in the same environment as the fax machine.  
If you have unpacked the cartridge but are not using it, store it in an airtight plastic  
bag.  
DO NOT leave it exposed for an extended period.  
DO NOT refill the cartridge. The warranty will not cover damage caused by using  
refilled cartridges.  
View ink level  
When using the 28ml print cartridge, your machine allows you to check the amount of  
ink remaining. To view the current ink level:  
1. Press Menu repeatedly until TOOLS appears and press Start/Enter.  
2. Scroll to View Ink Level by pressing !" and press Start/Enter.  
The machine displays a fractional number. For examples, 1/8 means that ink is low  
and you need to replace the cartridge. 8/8 means that a new cartridge is installed.  
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Print the self test  
NOTE: If the HP Fax is low on ink (ink level is 1/8), new faxes that come in will not be  
printed. They will be stored in memory. You must manually print the faxes from memory  
TIP: If memory become full before the print cartridge is replaced, the HP Fax will stop  
answering the phone. Be sure to print the faxes out of memory regularly if you do not  
immediately replace the ink cartridge.  
Print the self test  
When you want to test if the machine is working correctly, you can check it by printing the  
self test.  
1. Press Menu repeatedly until TOOLS appears and press Start/Enter.  
2. Scroll to Self Test by pressing !" and press Start/Enter.  
The machine runs self test and prints a report which shows the current status of the  
machine.  
Replace the print cartridge  
When you notice that the print becomes light or ink low or when install new ink cartridge  
appears in the display, replace the print cartridge. The part number for replacement  
cartridges is HP 20.  
1. Take out a cartridge from its packaging and carefully remove the tape covering the  
printhead.  
Hold the cartridge by the colored top or black areas only. Do not touch the copper  
area.  
2. Press the Access Cartridge button on the control panel.  
1 Access Cartridge  
1
The cartridge carrier moves to the install position.  
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Replace the print cartridge  
3. Open the control panel and cartridge compartment cover (it will click and remain  
open).  
1 Control panel  
2 Cartridge compartment  
cover  
1
2
4. Pull the cartridge toward you and remove it.  
3 To load the cartridge insert the cartridge as shown below. When the cartridge is  
pushed to the back of the cartridge carrier, push the top of the cartridge until it clicks  
into place.  
If the cartridge moves loosely in the carrier, it has not clicked into place. Repeat this  
step.  
5. Close the cartridge compartment cover and control panel.  
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Clear jammed documents and paper  
6. Press Start/Enter.  
7. Press 1 for new cartridge, or 2 for the old one.  
• When you put in a new cartridge, you must choose 1:New  
• When you put in a used cartridge, choose 2:Used. This helps you to check the  
correct amount of ink you have left.  
TIP: If you mix up several used cartridges, it is not possible to check the correct amount of  
remaining ink. Once you have put in a new cartridge, use it until it is completely  
exhausted.  
Clear jammed documents and paper  
Document jams during transmission  
If a document jams during transmission or copying, Remove jammed document appears in the  
display. DO NOT pull the document out of the slot. Doing so could harm your machine.  
To clear document jam:  
1. Open the control panel.  
2. Carefully remove the jammed document.  
3. Close the control panel firmly until it clicks into  
place.  
Paper jams during printing  
If the fax paper jams while you are receiving or printing, Remove jammed paper and press  
Cancel appears in the message.  
If the paper is jammed in the printing area  
1. Remove the jammed paper by pulling it out  
smoothly in the direction of the arrow as  
shown.  
If the paper tears when it is being removed  
check to ensure that no small pieces have been  
left inside the machine.  
2. Press Cancel.  
3. If this was a fax, reprint the fax. For more  
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Maintain the print cartridge  
If the paper is jammed in the paper feed area  
1. Remove the jammed paper as shown.  
If the paper tears when it is being removed  
check to ensure that no small pieces have  
been left inside the machine.  
2. Reload new paper with the print side facing  
toward you.  
3. Press Cancel when finished.  
4. If this was a fax, reprint the fax. For more  
Maintain the print cartridge  
To maintain good printing quality, we recommend you occasionally maintain the print  
cartridge and its associated parts:  
Clean the print cartridge nozzles  
If characters are not printing completely or white streaks appear in your text, you may  
have clogged nozzles. Clean the print cartridge as described below:  
1. Press Menu repeatedly until TOOLS appears and press Start/Enter.  
2. Scroll to Clean Cartridge by pressing !" and press Start/Enter.  
3. Examine the printed test pattern.  
• If print quality does not improve, reinstall the cartridge and repeat these steps.  
• If the line is still broken, wipe the nozzles and contacts. For more information, see  
Wipe the print nozzles and contacts  
If cleaning the print cartridge nozzles as discussed above does not help and you are  
certain the cartridge has plenty of ink, the problem may be caused by dried ink on the  
print cartridge nozzles and contacts or the print cartridge carrier contacts. Follow these  
two sets of instructions for manual cleaning.  
Clean the nozzles  
1. Press Access Cartridge.  
2. Open the control panel and cartridge compartment cover and remove the cartridge.  
3. Gently blot and wipe the contacts and nozzles dry.  
• Use a clean cloth dampened with water to gently clean  
the entire copper-colored area, including the nozzles and  
contacts.  
• To dissolve any dried ink, hold the damp cloth against the  
nozzles for about three seconds.  
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Maintain the print cartridge  
4. Reinstall the cartridge and close the cover and panel.  
If you spend a long time cleaning the cartridge, the cartridge carrier may have moved  
back to the original position. If so, press Access Cartridge again to move the carrier to  
the install position.  
5. Press Start/Enter.  
6. Press  
1
for new cartridge or  
2
for the old one.  
Clean the cartridge carrier contacts  
Before cleaning these parts, there should be no scheduled job such as delayed fax, send  
polling, or faxes received into memory.  
CAUTION: Once you have unplugged the power cord from the machine, all data in  
memory will be lost.  
1. Press Access Cartridge.  
2. Open the control panel and cartridge compartment cover and remove the cartridge.  
3. Remove the print cartridge.  
4. Unplug the power cord from the electrical outlet of the rear of the machine.  
WARNING! Shock Hazard. Be sure to unplug the power cord before proceeding.  
5. Clean the cartridge carrier contacts with clean and cotton swab.  
6. Plug in the power cord and reinstall the cartridge.  
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Clean the document scanner area  
Clean the document scanner area  
To keep your machine working properly, occasionally clean the white roller, document  
feeder rubber piece, and the scanning glass. If they are dirty, documents sent to another  
fax machine will not be clear.  
CAUTION: When you turn the power off to clean the scanner, documents stored in  
memory will be lost.  
1. Open the control panel.  
2. Remove the white roller.  
a. At the right-hand end of the white roller there is a bushing that is secured with a  
small tab.  
b. Push the tab slightly inward, then rotate towards you. Then pull up the right-hand  
end of the roller to remove it.  
1 White roller  
1
2
2 Drive roller  
3 White roller latch  
3
3. Wipe the white roller surface and the driver roller surface with a soft cloth dampened  
with water.  
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Clean the document scanner area  
4. Clean the document feeder rubber piece at the back of the control panel.  
5. Carefully wipe the scanning glass with a soft, dry, lint free cloth.  
• If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a dry  
one.  
• Be careful not to scratch the glass surface.  
6. Replace the roller in reverse order, and then close the control panel firmly until it clicks  
into place.  
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Adjust the scanner  
Adjust the scanner  
The scanner is adjusted at the factory. If, however, you drop your machine while moving  
it, we recommend you adjust scanner.  
1. Press Menu repeatedly until TOOLS appears and press Start/Enter.  
2. Scroll to Adjust Scanner by pressing !" and press Start/Enter.  
3. Load a plain WHITE sheet of paper (no writing or graphics) into the document feeder  
and press Start/Enter.  
• The machine starts to scan the document to adjust the scanner.  
• Printing quality may be unexpectedly worse if you do not use a plain WHITE  
paper for the adjustment.  
LCD error messages  
These are the error message that may display along with solutions for you.  
Display  
Status/Solution  
Adjust scanner  
first in TOOLS menu scanner on page 63.  
Adjust the scanner to fix this problem as described in Adjust the  
Check white paper  
document and try  
again  
You must use plain, white paper when adjusting the scanner.  
glass and try again page 61.  
Duplicated with  
[Speed No.xx]  
The same number has already been registered into another  
speed dial code.  
Exceeded Job Memory The broadcasting and delayed fax can hold 20 jobs in total.  
Cancel a scheduled job and try again.  
Cancel scheduled  
job and try again  
Ink Low. Install  
new ink cartridge  
The print cartridge is low or has run out of ink. To install a new  
Although this message is displayed, you can make a copy or  
print a report. Incoming faxes will be stored in memory. You  
must manually print them, see Reprinting faxes on page 52.  
Install ink  
cartridge  
Print cartridge is not installed or improperly installed.  
Install mono ink  
cartridge  
The print cartridge should be installed to copy, print a report or  
receive a fax.  
Job Not Assigned  
You attempted to cancel a scheduled job but no jobs are  
scheduled.  
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LCD error messages  
Display  
Status/Solution  
Junk Fax Empty  
You attempted to delete a junk fax number when there is no  
junk fax number.  
Junk Fax Full  
Load Document  
Memory Full  
The machine can hold only 20 junk fax numbers.  
You must load a document before preceding.  
Memory has become full while receiving a fax. It will not  
answer the telephone until memory has been cleared. Print any  
faxes stored in memory and, if necessary, clear scheduled jobs  
Memory Full  
Memory has become full while scanning a document. Press  
Start/Enter to send or copy the scanned pages only. To cancel  
the job press Cancel and try again when memory becomes  
available, or split the new document into smaller parts. See  
Press Start/Enter  
to continue  
Memory Received  
The machine has data stored in memory. Replace the print  
cartridge with new one in order to print the faxes.  
Ink Low. Install  
new ink cartridge  
Memory Received  
Load paper and press Start/Enter. There might be a jam. Clear  
Load paper and  
press Start/Enter  
Memory Received  
There is no print cartridge in the machine. Install a print  
cartridge.  
Install ink  
cartridge  
New Fax Received  
The machine is low on ink and has received faxes into memory.  
You must replace the print cartridge (see Replace the print  
cartridge on page 56.) and reprint the faxes from memory (see  
No answer from  
remote fax  
The other machine has not answered after all redial attempts to  
send a fax.  
No CID Number  
No Dial Number  
Not Found  
The machine could not detect the CID (Caller ID) number.  
There is no number in the redial memory.  
The number you are searching for does not exist in memory.  
Number already  
registered  
The number you are trying to enter already exists in the phone  
book or junk fax list.  
Number Not Assigned There is no number assigned to this One-Touch or two-digit  
Speed number.  
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LCD error messages  
Display  
Status/Solution  
Poll Code Error  
The remote user entered the wrong poll code.  
Poll job exists  
already  
You have already programmed a polling send. Cancel  
scheduled job and try again.  
Polling Error  
The machine you want to poll is not ready to answer your poll.  
Check with the other person.  
Check remote site  
Remove jammed  
document  
The document you are sending has jammed in the document  
feeder. To clear the document jam, see Document jams during  
You tried to copy or fax a document which is longer than  
390 mm (15.4 in.).  
System Busy  
The fax machine is busy doing something else.  
Try again later  
To redial now,  
press Start/Enter  
The machine is waiting (three minutes) to automatically redial  
the fax number that was busy or did not answer.  
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Troubleshooting  
Troubleshooting  
Your problem may be listed in “LCD error messages” on page 63. The chart below shows  
other problems you can solve yourself. For problems you cannot resolve here, see Use  
Fax problems  
Problem  
Solution  
The machine is not working, there is Unplug the power cord and plug it in again. Check that your  
no display, and the buttons are not  
working.  
socket is live.  
No dial tone.  
Check that the phone line is connected properly to the port in  
the bottom of the fax. Unplug and replug it. Make sure it clicks.  
Check the phone socket in the wall by plugging in another  
phone.  
Someone calls and gets a busy signal This may rarely occur if the answer mode is set to AUTO, a  
even though the fax is not busy.  
voice call comes in and is hung up without being answered,  
and another call is immediately received. In AUTO mode the  
machine goes back to fax receive mode if the voice call is not  
answered. The line will appear busy until the machine resets.  
The numbers stored in memory do not Make sure the numbers are programmed correctly. To print a  
dial correctly. Phone book list, see Print reports on page 51.  
The document does not feed into the Be sure the document is not wrinkled, and you are putting it in  
machine.  
correctly. Check that the document is the right size and not too  
You cannot receive faxes  
automatically.  
Check if TEL appears on the right side of the display. In TEL  
mode, you cannot receive a fax automatically. Be sure the  
handset is seated on the cradle properly.  
If the ink is low, the fax will stop printing faxes. Replace the print  
cartridge.  
If the fax memory is full, the fax will stop answering the phone.  
Load paper and print the faxes in memory to clear out the  
memory.  
The machine cannot receive faxes  
manually.  
Do not hang up the handset before pressing Start/Enter to  
receive a fax.  
The machine does not send anything. Check that the document is loaded face down. Send should  
appear in the display after it dials. Check if the machine to  
which you are sending can receive your fax.  
You cannot poll another machine.  
The fax machine you are polling may be using a poll code  
(password).  
The fax you received has blank bits  
on it.  
The machine sending to you may be faulty. A noisy phone line  
can cause line errors. Check your machine by making a copy.  
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Troubleshooting  
Problem  
Solution  
Spots or lines missing from the fax  
you receive.  
Check if the print cartridge is ok by making a copy. See  
telephone company to see if your phone line is noisy.  
You are receiving poor quality copies. The fax machine sending to you may have a dirty scan glass.  
Also, check with the telephone company to see if your phone  
line is noisy.  
Some of the words on the fax you  
received appear stretched.  
The machine sending to you had a temporary document jam.  
Your machine does not make copies. Make sure your document is loaded face down.  
There are lines on copies or  
documents you send.  
Check your scan glass for marks and clean it (see Clean the  
The machine dials a number, but fails The remote fax machine may be turned off or unable to answer  
to make a connection with a remote incoming calls. Speak with the other fax operator to solve the  
fax machine.  
problem.  
You cannot store a document in  
memory.  
There may not be enough memory available to hold the  
document you want to store. If the display shows a Memory  
Full message, do the following until you can store your  
document in memory:  
Print all unprinted faxes in memory (see Reprinting faxes on  
Delete unneeded polling faxes, broadcast faxes, or delayed  
Blank areas appear at the bottom of You may have selected the wrong paper size setting. To select  
each page or on continuation pages, the proper paper size, see Paper Sizeon page 13.  
with only a small strip of material  
printed at the top.  
Image TCR is not working  
You have the resolution set to SUPER FINE. Set the resolution to  
FINE.  
Care and maintenance 67  
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Troubleshooting  
Print quality problems  
Problem  
Solution  
Light or blurred characters.  
install a new print cartridge, see Replace the print cartridge on  
Make sure the print cartridge is installed correctly. To clean the  
Smudged or dark characters.  
Characters with white lines.  
Make sure the paper is straight and unwrinkled. Let ink dry  
before handling the paper. To clean the print cartridge, see  
If Ink Low. Install new ink cartridge is displayed,  
Remove and reinstall the print cartridge.  
Improperly formed or misaligned  
characters.  
Abnormal black horizontal lines  
Clean the cartridge carrier (see Clean the cartridge carrier  
Paper feeding problems  
Problem  
Solution  
Paper is jammed during printing.  
Paper sticks together.  
Make sure you have fewer than 50 sheets in the paper tray.  
Humid conditions may cause some paper to stick together.  
Take the paper out and fan the pages and replace.  
Paper fails to feed.  
Remove any obstructions inside the printer.  
Multiple sheets of paper feed.  
When loading paper, do not force the paper down into the  
printer. If multiple sheets have caused a paper jam, clear the  
Paper skews or buckles in the paper The paper tray can hold up to 50 sheets. Make sure the paper  
tray.  
guides do not cause the paper to bow. When loading paper,  
do not force it down into the machine.  
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Troubleshooting  
Digital Message Center problems  
Problem  
Solution  
Paging message repeats  
This is normal. The message repeats to give you time to enter  
the access code to retrieve your message.  
Attempts to receive fax even when  
message center is turned off.  
This is normal. The fax machine will attempt to receive a fax  
after several rings.  
Does not record my messages.  
The memory is full. Erase some messages to free up memory for  
more.  
Paging message overrides phone  
calls when I happen to be home.  
You should only turn paging on when you are not going to  
answer the phone. There is a delay between recording the  
message and the paging message going out. If you happen to  
answer an incoming call when the paging message is dialing  
out, it will override your incoming call.  
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Troubleshooting  
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Paper types and sizes  
8 Specifications and regulatory information  
This chapter contains product and supplies specifications, ordering information, and  
regulatory statements.  
Paper types and sizes  
The HP Fax is designed to work optimally with plain cotton bond paper.  
The following paper sizes and weight can be used with your machine:  
Paper size  
A4  
Dimensions  
Paper weight  
210mm x 297mm (8.3in x 11.7in)  
216mm x 279mm (8.5in x 11.0in)  
216mm x 356mm (8.5in x 14.0in)  
2
75 – 90g/m  
(20 – 24lbs)  
Letter  
Legal  
Document types and sizes  
You can insert a document that is up to 10 pages long in the document feeder.  
Acceptable documents  
Single sheet  
2 or more sheets  
a
Document size Max  
Min.  
216mm (W) x 356mm (L)  
8.5in (W) x 14in (L)  
148mm (W) x 128mm (L)  
5.8in (W) x 5in (L)  
Effective scanning width  
210mm  
8.27in  
Number of sheets which can  
be loaded at a time  
Up to 10  
Thickness of document  
0.07mm – 0.15mm  
0.018in – 0.038in  
0.075mm – 0.12mm  
0.019in – 0.03in  
Paper quality  
Uncoated on both sides  
a.When sending a document that is longer than A4 (297 mm/11.69 in.), you must immediately  
take out each sheet as soon as it has been scanned. Otherwise, the document may jam.  
Specifications and regulatory information 71  
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Print cartridge  
Print cartridge  
The HP Fax uses the following print cartridge.  
HP 20 black inkjet print cartridge C6614  
Product specifications  
The specifications are subject to change without notice.  
Item  
Specification  
Type of unit  
Inkjet Desktop Facsimile Transceiver  
Public Switched Telephone Network (PSTN) and PABX  
ITU Group3  
Communication System  
Compatibility  
Compression scheme  
Modem speed  
MH, MR, MMR  
14400/12000/9600/7200/4800/2400bps  
CIS (Contact Image Sensor)  
8.5 inches (216 mm)  
Scanning method  
Input document size  
Effective scanning width  
Effective recording width  
Power consumption  
8.27 inches (210 mm)  
8 inches (203 mm)  
Standby: 4.9Wh  
Printing Mode: Maximum 15 Wh  
Voltage  
110 – 127~  
Frequency  
50 – 60 Hz  
Current  
500 mA  
Temperature range  
Humidity range  
Dimension (W x D x H)  
50°F to 95°F (10°C to 35°C)  
20 to 80% RH (non-condensing)  
365 x 275 x 160 mm (14.4 x 10.8 x 6.3 in.) (all trays  
folded)  
365 x 340 x 270 mm (14.4 x 13.4 x 10.6 in.) (all trays  
extended)  
Specifications and regulatory information 72  
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Product specifications  
Item  
Specification  
Weight  
3.5 Kg (7.7 lb) (including handset)  
Power source  
Resolution  
See Rating Label attached on the back of the machine.  
Copy Standard/Fine: 300 x 300 dpi  
Super Fine/Photo: 600 x 300 dpi  
Faxing Standard: 98 x 203 dpi  
Fine: 196 x 203 dpi  
Super Fine: 392 x 203 dpi  
Speed dials  
80 (HP 1040) or 100 (HP 1050)  
ECM mode  
YES  
Grey scale  
64 levels  
User memory capacity  
1 Mbyte (capable of 100 pages at ITU#1 test chart  
(2.5% coverage on A4)  
Ink Cartridge Part Number  
HP 20 (28ml) (C6614)  
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A sample of ITU #1 test chart (reduced to 60.5%)  
A sample of ITU #1 test chart (reduced to 60.5%)  
Specifications and regulatory information 74  
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Environmental product stewardship program  
Environmental product stewardship program  
Protecting the environment  
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner.  
This product has been designed with several attributes to minimize impacts on our environment. For more  
information, visit HP Commitment to the Environment website at:  
Ozone production  
This product generates no appreciable ozone gas (O3)  
Energy consumption  
Energy usage drops significantly while in ENERGY STAR® mode, which saves natural resources, and saves  
money without affecting the high performance of this product. This product qualifies for ENERGY STAR, which  
is a voluntary program established to encourage the development of energy-efficient office products.  
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has  
determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on  
ENERGY STAR guidelines, go to the following website:  
Paper use  
This product is suited for the use of recycled paper according to DIN 19309.  
Plastics  
Plastic parts over 25 grams are marked according to international standards that enhance the ability to  
identify plastics for recycling purposes at the end of the product's life.  
Material safety data sheets  
Material Safety Data Sheets (MSDS) can be obtained from the HP web site at:  
Customers without Internet access should contact their local HP Customer Care Center.  
Recycling program  
HP offers an increasing number of product return and recycling programs in many countries, as well as  
partnering with some of the largest electronic recycling centers throughout the world. HP also conserves  
resources by refurbishing and reselling some of its most popular products.  
This HP product contains the following materials that may require special handling at end-of-life:  
Mercury in the fluorescent lamp in the scanner (<2 mg)  
Lead in the solder  
•A lithium battery  
This product contains a small Lithium battery that must be removed and disposed of properly at the end of the  
product’s useful life. The battery is located on the main circuit board.  
– Battery Part Number: Panasonic CR2032  
– Battery Material: Lithium  
– Battery Type: Button/Coin Cell Battery  
– Quantity Per Product: 1  
– Weight: approximately 3 grams  
– Lithium Type: Solid  
– Battery Manufacturer: Panasonic of Japan  
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Regulatory notices  
Regulatory notices  
The HP Fax meetings product requirements from regulatory agencies in your country/region.  
Regulatory model identification number  
For regulatory identification purposes, your product is assigned a Regulatory MOdel Number. The Regulatory  
Model Number for your product is SDGOB0403-01 or SDGOB0403-02. This regulatory number should not be  
confused with the marketing name (HP 1040/1050 Fax series) or product number (Q7200 series).  
Notice to users of the U.S. telephone network: FCC requirements  
This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among other  
information, the FCC Registration Number and Ringer Equivalent Number (REN) for this equipment. If requested,  
provide this information to your telephone company.  
An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed  
to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68  
compliant. This equipment connects to the telephone network through the following standard network interface  
jack: USOC RJ-11C.  
The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of  
those devices ring when your number is called. Too many devices on one line may result in failure to ring in  
response to an incoming call. In most, but not all, areas the sum of the RENs of all devices should not exceed five  
(5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should  
call your local telephone company to determine the maximum REN for your calling area.  
If this equipment causes harm to the telephone network, your telephone company may discontinue your service  
temporarily. If possible, they will notify you in advance. If advance notice is not practical, you will be notified as  
soon as possible. You will also be advised of your right to file a complaint with the FCC. Your telephone company  
may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of  
your equipment. If they do, you will be given advance notice so you will have the opportunity to maintain  
uninterrupted service.  
If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual,  
for warranty or repair information. Your telephone company may ask you to disconnect this equipment from the  
network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.  
This equipment may not be used on coin service provided by the telephone company. Connection to party lines is  
subject to state tariffs. Contact your state's public utility commission, public service commission, or corporation  
commission for more information.  
This equipment includes automatic dialing capability. When programming and/or making test calls to  
emergency numbers:  
Remain on the line and explain to the dispatcher the reason for the call.  
Perform such activities in the off-peak hours, such as early morning or late evening.  
Note: This equipment is hearing aid compatible.  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other  
electronic device, including fax machines, to send any message unless such message clearly contains in a margin  
at the top or bottom of each transmitted page or on the first page of transmission, the date and time it is sent and  
an identification of the business, other entity, or other individual sending the message and the telephone number  
of the sending machine or such business, other entity, or individual. (The telephone number provided may not be  
a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In  
order to program this information into your fax machine, you should complete the steps described in the software.  
FCC statement  
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following  
notice be brought to the attention of users of this product.  
Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this  
device may not cause harmful interference, and (2) this device must accept any interference received, including  
interference that may cause undesired operation. Class B limits are designed to provide reasonable protection  
Specifications and regulatory information 76  
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Regulatory notices  
against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio  
frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
For more information contact the Product Regulations Manager, Hewlett-Packard Company, San Diego, 858-  
655-4100.  
The user may find the following booklet prepared by the Federal Communications Commission helpful: How to  
Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government  
Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.  
CAUTION Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not  
expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC  
authorization to operate this equipment.  
note à l’attention des utilisateurs du réseau téléphonique Canadien/notice to users of the Canadian telephone  
network  
Cet appareil est conforme aux spécifications techniques des équipements terminaux d’Industrie Canada. Le  
numéro d’enregistrement atteste de la conformité de l’appareil. L’abréviation IC qui précède le numéro  
d’enregistrement indique que l’enregistrement a été effectué dans le cadre d’une Déclaration de conformité  
stipulant que les spécifications techniques d’Industrie Canada ont été respectées. Néanmoins, cette  
abréviation ne signifie en aucun cas que l’appareil a été validé par Industrie Canada.  
Pour leur propre sécurité, les utilisateurs doivent s’assurer que les prises électriques reliées à la terre de la  
source d’alimentation, des lignes téléphoniques et du circuit métallique d’alimentation en eau sont, le cas  
échéant, branchées les unes aux autres. Cette précaution est particulièrement importante dans les zones  
rurales.  
Le numéro REN (Ringer Equivalence Number) attribué à chaque appareil terminal fournit une indication sur le  
nombre maximal de terminaux qui peuvent être connectés à une interface téléphonique. La terminaison d’une  
interface peut se composer de n’importe quelle combinaison d’appareils, à condition que le total des numéros  
REN ne dépasse pas 5.  
Basé sur les résultats de tests FCC Partie 68, le numéro REN de ce produit est 0.5B.  
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is  
confirmed by the registration number. The abbreviation IC before the registration number signifies that  
registration was performed based on a Declaration of Conformity indicating that Industry Canada technical  
specifications were met. It does not imply that Industry Canada approved the equipment.  
Users should ensure for their own protection that the electrical ground connections of the power utility,  
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may  
be particularly important in rural areas.  
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the  
maximum number of terminals allowed to be connected to a telephone interface. The termination on an  
interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer  
Equivalence Numbers of all the devices does not exceed 5.  
The REN for this product is 0.5B, based on FCC Part 68 test results.  
note à l’attention des utilisateurs Canadien/notice to users in Canada  
Le présent appareil numérique n‘émet pas de bruit radioélectrique dépassant les limites applicables aux  
appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le  
ministère des Communications du Canada.  
This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus  
set out in the Radio Interference Regulations of the Canadian Department of Communications.  
Specifications and regulatory information 77  
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Declaration of conformity  
For non-European customers  
This product is approved for use only in the country in which it was purchased. Local country laws may prohibit  
the use of this product outside the country of purchase. It is strictly forbidden by law in virtually every country to  
connect nonapproved telecommunications equipment (fax machines) to public telephone networks.  
Declaration of conformity  
DECLARATION OF CONFORMITY  
according to ISO/IEC Guide 22 and EN 45014  
______________________________________________________________________  
Manufacturer's Name:  
Hewlett-Packard  
Company  
Manufacturer's Address:  
16399 West Bernardo Drive  
San Diego CA 92127, USA  
declares, that the product  
Regulatory Model Number :  
SDGOB-0403-01, -02  
Product Name:  
HP Fax 1040 (Q7270A) Series (-01)  
HP Fax 1050 (Q7278A) Series (-02)  
Model Number(s):  
(-01) Q7270A, Q7271A, Q7272A, Q7273A, Q7274A  
(-02) Q7278A, Q7279A, Q7280A, and Q7281A  
conforms to the following Product Specifications:  
Safety:  
EMC:  
UL1950/CSA22.2 No.950, 3rd Ed.:1995  
NOM-019-SCFI: 1998  
FCC Part 15 - Class B  
ICES-003, Issue 2  
Telecom:  
NOM-151-SCT1-1999  
Supplementary  
Information:  
1) This product was tested in a typical configuration.  
12 August 2004  
Steve Smith  
Hardware Test and Regulations Manager  
Date  
Specifications and regulatory information 78  
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Use Hewlett-Packard support services  
Use Hewlett-Packard support services  
If you are unable to find the answer you need in the printed documentation supplied with your product or on  
the web, you can contact one of the HP support services listed in the following pages. If a support service  
number is not listed for your country, contact your nearest authorized HP dealer for help.  
Before calling customer support  
1 Make sure that  
• Your unit is plugged in and turned on.  
• The correct print cartridge is installed properly.  
• The recommended paper is loaded in the input tray.  
2 Reset your unit by unplugging it and plugging it in again.  
3 If you need to speak to an HP Customer Support Representative:  
• Have your serial number ready.  
• Print a Self-Test Report.  
• Be prepared to discuss your problem in detail.  
4 Be near your unit when you call.  
Prepare your unit for shipment  
If you are requested to send in your unit for service, do the following:  
• Remove the print cartridge and place it in an airtight bag so it will not dry out. Do not send the print cartridge with the unit unless  
asked to do so.  
• If you do not have the original packing material, you can request a replacement package set from HP Customer Support. Shipping  
damage caused by improper packaging is not covered under the warranty.  
• Include these items in the box:  
• A brief description of the symptoms (sample prints are helpful).  
• A copy of your sales slip or proof of purchase (to establish the warranty period)  
• Your name, address, and telephone number where you can be reached during the day.  
Country/region  
HP technical support  
U.S. during warranty*  
Canada during warranty  
Canada post warranty  
(per call charge)  
1-800-HP-INVENT  
1-800-HP-INVENT  
(877) 621-4722  
Mexico  
Mexico (Mexico City)  
01-800-472-6684  
5258 9922  
* U.S. phone support is available in both English and Spanish 24 hours a day, 7 days a week (days and hours of support  
may change without notice).  
Specifications and regulatory information 79  
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Hewlett-Packard LIMITED WARRANTY STATEMENT  
Hewlett-Packard LIMITED WARRANTY STATEMENT  
HP Product  
Duration of limited warranty  
Fax  
1 year  
Print cartridge  
Until the HP ink is depleted of the “end of warranty” date  
printed on the cartridge has been reached, whichever occurs  
first. This warranty does not cover HP ink products that have  
been refilled, remanufactured, refurbished, misused, or  
tampered with.  
Extent of limited warranty  
Hewlett-Packard (“HP”) warrants to the end-user customer that the HP products specified above will be free from  
defects in material and workmanship for the duration specified above, which duration begins on the date of  
purchase by the customer.  
For each software product, HP's limited warranty applies only to a failure to execute programming instructions.  
HP does not warrant that the operation of any product shall be uninterrupted or error free.  
HP's limited warranty covers only those defects which arise as a result of normal use of the product, and does not  
cover any other problems, including those which arise as a result of (a) Improper maintenance or modification,  
(b) Software, accessories, media, or supplies not provided or supported by HP, (c) Operation outside the  
product’s specifications, or (d) Unauthorized modification or misuse.  
For HP printing products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the  
warranty to the customer or any HP support contract with the customer. However, if product failure or damage is  
attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard labor and materials  
charges to service the product for the failure or damage.  
If HP receives, during the applicable warranty period, notice of a defect in any product, HP shall either repair or  
replace the defective Product, at HP's option.  
If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP  
shall, within a reasonable time after being notified of the defect, refund the purchase price for the Product.  
HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.  
Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of  
the Product being replaced.  
HP products may contain remanufactured parts, components, or materials equivalent to new in performance.  
HP's Limited Warranty Statement is valid in any country/region where the covered HP product is distributed by  
HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP  
service facility in countries where the product is distributed by HP or by an authorized importer.  
Limitations of warranty  
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER  
WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR  
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.  
Limitation of liability  
To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and  
exclusive remedies.  
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS  
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT,  
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT,  
TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
Local law  
Specifications and regulatory information 80  
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Hewlett-Packard LIMITED WARRANTY STATEMENT  
This Warranty Statement gives the customer specific legal rights. The customer may also have other rights  
which vary from state to state in the United States, from province to province in Canada, and from country to  
country elsewhere in the world.  
To the extent this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed  
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this  
Statement may not apply to the customer. For example, some states in the United States, as well as some  
governments outside the United States (including provinces in Canada), may:  
Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a  
consumer (e.g. the United Kingdom);  
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or  
Grant the Customer additional warranty rights, specify the duration of implied warranties which the  
manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.  
Complete the following information. It is necessary for contacts with the selling dealer or Hewlett-Packard  
Company:  
Date of Purchase:  
Serial Number:  
Specifications and regulatory information 81  
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Hewlett-Packard LIMITED WARRANTY STATEMENT  
Specifications and regulatory information 82  
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Redial/Pause 10, 11  
Report/Help 8  
Resolution 8  
Scan & Fax Mode 8  
Scroll/Volume 9  
Silent Mode 8  
Space 9  
Speakerphone 11  
Speed Dial 9  
Start/Enter 10  
Symbols 9  
Index  
A
Access Cartridge  
button 8, 56  
alarm sounds 49  
align cartridge  
menu 15  
announcement only 37  
Ans.Mode/Contrast  
button 10  
C
call monitor  
menu 15  
Answer  
call screening 37  
Caller ID 28  
button 11  
answer mode 31  
answer ring pattern detection 30  
answering machine  
calling 39  
junk faxes 28  
list 28  
report 52  
turning on 28  
Caller ID menu 13  
calling the answering machine 39  
Cancel  
password 39  
remote access 39  
turning on 35  
arrow buttons 1  
AUTO mode 33  
auto reduction  
menu 13  
automatic fax redial 26  
button 10  
cancel schedule  
menu 14  
cancelling a scheduled job 46  
cartridge  
cleaning 59  
B
maintenance 55  
part number 73  
replacing 56  
changing language 15  
clean cartridge  
menu 15  
cleaning the fax 61  
clearing jams  
document 58  
clearing memory 53  
clearing paper jams 58  
contrast 24  
block junk faxes 28  
bottom view 7  
broadcasting 43  
menu 14  
broadcasting faxes 43  
button  
Loudspeaker 10  
buttons  
Access Cartridge 8  
Ans.Mode/Contrast 10  
Answer 11  
Cancel 10  
default 14  
menu 14  
control panel 7  
Copy 10  
control panel 7  
control panel buttons 7  
copies  
Erase 11  
Flash 10, 11  
Greeting 11  
collate 3  
Menu 9  
making 3  
Mute/Search 10, 11  
Play/Rec. 11  
multiple 3  
options 3  
reduce or enlarge 3  
Copy  
Rcv.Mode/Contrast 11  
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button 10  
FAX mode 32, 34  
fax name 50  
fax number 50  
fax problems 66  
fax receiving 3  
faxes  
reprinting 52  
faxing  
color documents 25  
photographs 25  
Flash  
button 10, 11  
forwarding  
faxes 14, 47  
message paging 41  
voice notification 16  
front panel 7  
front view 6  
copy  
collate 3  
number of copies 3  
print order 3  
zoom 3  
D
date and time 49  
date, setting 49  
dates 18  
delayed fax 14, 44  
dial mode  
menu 15  
dialing  
automatic fax redial 26  
discard size  
(see also auto reduction) 15  
menu 15  
distinctive ring 30  
menu 14  
document feeder  
number of pages 5  
document jams 58  
documents  
load 2  
number of pages 2  
DRPD 30  
G
getting help 79  
Greeting  
button 11  
greeting  
length of 36  
playing 36  
recording 36  
greeting only 37  
E
H
ECM mode 73  
menu 14  
HANDSET port 7  
help 79  
entering 18  
Erase  
help list 51  
HP Fax  
button 11  
parts of 6  
erasing  
HP support 79  
all messages 38  
selected messages 38  
error messages 63  
EXT. port 7  
extension phone  
fax receiving 26  
I
ICM Record Time  
menu 15  
image TCR 29  
menu 13  
incoming messages  
length of 15  
F
factory default  
menu 15  
ink cartridge  
maintenance 59  
part number 55, 72  
replacing 56  
ink level 15  
cartridge 55  
ITU #1 chart 74  
fax forwarding 14  
fax header 50  
fax log  
menu 14  
fax memory  
number of pages 5  
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erasing 38  
playing 37  
J
jams  
skipping 37  
clearing paper 58  
Microphone 11  
monitor calls 37  
Mute/Search  
button 10, 11  
document 58  
paper 58  
journal 14  
junk fax  
blocking 28  
report 52  
O
one-touch  
junk faxes 13  
dialling 22  
out of ink 15  
K
key sounds 50  
keypad  
P
buttons 9  
paging  
messages 41  
paper  
L
language 15  
menu 15  
loading 1  
not recommended 23  
number of sheets 2  
size 23  
LINE port 7  
loading documents 2  
loading paper 1  
Loudspeaker  
type 23  
paper jams 58, 68  
paper size 71  
menu 13  
button 10  
loudspeaker 16, 53  
paper tray  
M
capacity 5  
part number  
ink cartridge 72  
pause 21  
making a copy 3  
man fax rcv code, HP 1040  
menu 14  
memory  
phone book 21, 51  
dialing 22  
clearing 53  
Menu  
print 22  
button 9  
searching 22  
photo  
menu  
BASIC FAX, options 13  
picture 12  
using 17  
faxing 25  
Play/Rec  
button 11  
menu setting  
language 15  
message  
polling 14, 45  
receive 46  
send 45  
backup 35  
ports  
message center  
password 39  
remote access 39  
turning on 35  
message length 35  
message paging 41  
menu 16  
location of 7  
print cartridge  
ink level 55  
maintenance 59  
part number 55, 72  
replacing 56  
print fax 52  
print quality  
menu 13  
message time 35  
messages  
displayed 63  
self test 56  
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print quality problems 68  
pulse dialing 15  
S
Scan & Fax 29  
Scan & Fax Mode  
button 8  
R
R
scanner adjustment 63  
scanner area  
cleaning 61  
schedule a fax 44  
schedule inform 51  
scheduled fax 14  
scheduled faxes 51  
scheduled job  
cancelling 46  
scheduled jobs  
cancelling 14  
screen calls 15, 37  
Scroll/Volume  
buttons 9  
button 10, 11  
Rcv.Mode/Contrast  
button 11  
ready mode 17  
rear view 6  
receive mode 32  
received journal 51  
receiving faxes 31, 32  
recording  
conversation 41  
greeting 36  
Redial/Pause  
button 10, 11  
redialing  
see answer mode 3  
self test 56  
automatic fax redial 26  
redial a number in memory 54  
regulatory information 76  
regulatory notices  
Canadian statement 77  
notice to users in Canada 77  
remote access 39  
remote password  
menu 16  
menu 15  
sending confirm 51  
image TCR 13  
menu 13  
sent journal 51  
set broadcasting  
menu 14  
set delayed fax  
menu 14  
set fax forward  
menu 14  
Report/Help  
button 8  
reports 51  
Caller ID 52  
set junk fax no  
menu 13  
junk fax 52  
phone book 51  
printing faxes 52  
received journal 51  
schedule inform 51  
sending confirm 51  
sent journal 51  
system data 52  
TAM status 52  
reprinting faxes 52  
Resolution  
set polling send  
menu 14  
setting  
date 49  
time 49  
setting date and time 49  
setting fax number 50  
Silent Mode  
button 8  
silent mode  
button 8  
daily 50  
resolution 24  
daily schedule 15  
menu 15  
default 14  
menu 14  
sounds  
ring pattern detection 14, 30  
ring volume 25  
rings to answer 27, 32  
menu 13  
alarm 49  
keys 50  
on and off 49  
Space  
button 9  
speaker volume 25  
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Speakerphone  
button 11  
speakerphone 16, 53  
Speed Dial  
button 9  
speed dial  
dialing 22  
programming 21  
using 21  
speed dials  
number of 5  
Start/Enter  
button 10  
supplies  
print cartridge 55  
Symbols  
button 9  
system data 52  
T
TAM mode 32, 34  
TAM status report 52  
TEL mode 32, 34  
telephone  
dialing 4  
telephone numbers  
entering 18  
text  
entering 18  
time, setting 49  
toll saver 40  
menu 15  
tone dialing 15  
troubleshooting  
fax problems 66  
messages 63  
paper feeding 68  
print quality 68  
U
unwanted faxes 13  
V
view ink level  
menu 15  
volume  
ring 25  
speaker 25  
W
warranty 80  
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