Countertop
WATER DISPENSER
DISTRIbuTEuR D'EAu
pour le comptoir
DoSIfIcADoR DE AguA
de sobremesa
SAvE ThESE INSTRUCTIONS
CONSERvER CES INSTRUCTIONS
GUARDE ESTAS INSTRUCCIONES
Use & Care Guide
Guide d’utilisation et d’entretien
Manual d uso y cuidado
GWD2630W-1
CAUTION: Before using water
dispenser, read this manual and
follow all safety rules and
operating instructions.
MISE EN GARDE: Avant
PRECAUCIÓN: Antes de usar
el dosificador de agua, lea este
manual y siga todas las reglas
de seguridad e instrucciones
de funcionamiento.
d'employer votre distributeur
d'eau, lisez ce manuel et suivez
toutes les règles de sécurité et
les consignes d'utilisation.
REV00
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®
YOUR GREENWAY WATER DISPENSER
1. Bottle support collar
2. Ready-To-Dispense indicator lights:
Red: “flashing” Heater (hot tank) is in operation
"on”
The hot water has reached optimum temperature and is ready for
dispensing
"off"
Heater (hot tank) is off, however remaining water within the tank still
may be hot, always exercise caution when dispensing and/or draining water
from the hot water tank.
Blue: "on"
The cold water has reached optimum temperature and is ready for
dispensing
"off"
The cooling cycle is in progress, it is possible to dispense water during the
cooling cycle, however, optimum cooling temperature may not yet be
achieved.
3. EZ-heat* Feature (on demand hot water) activation button
NOTE: This button is designed to be recessed inside the cabinet.
4. Hot water push button (also dispenses room
temperature water when EZ-heat* Feature is not activated)
5. Childproof safety switch
6. Cold water push button
7. Removable drip tray
8. Power switch (rear of dispenser)
9. Hot water drain valve (bottom of dispenser)
10. Cold water drain valve (bottom of dispenser)
1
3
4
5
8
2
6
9
10
7
bottom of dispenser
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2
OPERATING INSTRUCTIONS
Initial Product Cleaning Procedure
Like most appliances, your water dispenser requires periodic
maintenance for maximum efficiency and performance and must be
cleaned on a regular basis (i.e. every 4 months). To maintain a hygienic
environment within your water dispenser and prevent potential
formation (growth) of bacteria, we strongly recommend regular
cleaning. A cleaning kit is available through our Customer Service
Department at 1-866-253-0447 or can be ordered on line
Figure A
Cleaning Kit
1. Make sure the unit is unplugged and the power switch is
turned off.
2. Remove the bottle support collar, saturate a clean cloth with a
water dispenser cleaner or vinegar and wipe the inside of the
reservoir.
Available online at
3. Pour a water dispenser cleaner or a mixture of 4 cups / 1L of
vinegar with 4 cups / 1L of hot water into the reservoir and
wait 20 minutes.
IMPORTANT: To avoid water overflowing while cleaning the dispenser, always remove the bottle
support collar before pouring water or the cleaning solution into the reservoir (see Figure A).
4. Press/hold all dispensing buttons until water stops flowing from the faucet.
5. Place the unit over the sink and drain both internal reservoirs by removing the spring clamps
and caps from both drain outlets located on the bottom of the unit.
6. Rinse again with clean water, re-install the drain outlet caps and spring clamps.
7. Place bottle support collar back on top of dispenser.
Installing the Water Bottle
IMPORTANT: Always wash your hands first! Clean the top (neck) of the bottle with a clean cloth
and do not touch the part of the unit that the water touches. Make sure the unit is unplugged and
the power switch is in the OFF position. The water bottle can be purchased from your local bottled
water distributor or most grocery stores.
1. Remove the protective cap from the end of the water bottle unless the bottle has a puncturable
cap or sticker.
2. Lift and turn the bottle upside down, placing it securely on the bottle support collar.
3. Press and hold all dispenser buttons until water flows from the dispenser. Drain about 4 cups /
1L of water before initial use. This does not need to be repeated with replacement bottles.
3
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4. Plug in the water dispenser.
5. Set the power switch at the rear of the dispenser to the ON position.
6. Ready-to-dispense indicator lights will illuminate when the water reaches optimum temperature
and is ready for use. In order to get steaming hot water, the (on demand) EZ-heat* feature
button must be activated and the "red" indicator light will start flashing
(see Dispensing hot Water, pg 5).
IMPORTANT NOTE: AlWAYS MAkE SURE ThERE IS WATER IN ThE SYSTEM BEFORE
ACTIvATING ThE ON DEMAND EZ-HEAT* FEATURE. If you "accidentally" activate the EZ-heat*
feature, you must cancel the program, simply disconnect and re-connect the power cord.
IMPORTANT NOTICE ABOUT lEAkING BOTTlES
If you find that your dispenser is leaking, check the water bottle
first! Almost all 3 and 5 gallon water bottles are recycled, and
handled extensively during cleaning, filling, and shipping. As a
result they are very prone to developing pin holes or small cracks
that can cause an overflow (or leak) when placed on top of a water
dispenser.
1.
In almost all cases, there is nothing wrong with your water
dispenser. If you are experiencing a leak, this simple test will allow
you to determine whether your water bottle or dispenser is the
2.a
source of the problem.
1. Unplug the unit, turn off the power switch and remove the
water bottle.
2. a) Remove the bottle support collar and check the water level
2.b
inside the reservoir – it should be at roughly three-quarters full.
b) Please add or drain a few glasses of water to achieve the
required fill level. Water level should be approximately 3/4” –
1” / 1.9cm - 2.5cm BElOW ThE RESERvOIR lIP.
Reservoir Lip
Water Level
3. Closely monitor the water level inside the reservoir, (1-2 hours)
if the water level drops, immediately drain the remaining water
from the unit and call customer service at 1-866-253-0447. If the water level remains constant
it is the water bottle not the dispenser that is leaking. Please contact your water supplier for a
replacement bottle.
and care tips.
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4
Dispensing Room and Cold Water
Place a glass under the spigot. For cold water, press the
amount of water is dispensed. Before the EZ-heat* Feature is activated, the
room temperature water. To dispense room water, press the
button downward until the desired
button dispenses
button downward until the desired
amount of water is dispensed (for hot water, see Dispensing hot Water).
Temperature Setting
The water temperatures (hot and cold) are factory set and cannot be adjusted.
Dispensing hot Water
NOTE: The EZ-heat* feature button is designed to be recessed inside the cabinet.
The hot water (EZ-heat* feature) dispensing system on this unit is designed to save energy and
money. Conventional hot water dispensing systems operate 24/7 regardless of water usage. The (on
demand) EZ-heat* feature activates the hot water system "only" when the EZ-heat* feature button is
activated delivering steaming hot water in less than 3 minutes.
To dispense hot water, first press the EZ-heat* Feature activation button. The red indicator light will
begin flashing to indicate that the water heater is active. In approximately 3 minutes the set
temperature point will be reached and the red light will stop flashing and remain on. The water is
now ready to be dispensed; press down on the
button until the desired amount of water is
dispensed, then release the button. If water is not immediately dispensed, the water will begin to
cool and the red light will shut off, requiring you to initiate another cycle.
Child Resistant Safety Switch
To prevent hot water from accidentally harming a child, the hot
water dispenser button has a safety switch on it. Slide the switch
to the left and push the button down to dispense hot water.
DANGER: The hot water is heated to approximately 201˚F / 91˚C.
Temperatures above 125˚F / 52˚C can cause severe burns from
Child Resistant
scalding. DO NOT AllOW ChIlDREN TO USE ThE hOT WATER
Safety Switch
DISPENSING BUTTON WIThOUT PROPER AND DIRECT
SUPERvISION.
ClEANING AND MAINTENANCE
Like most appliances, your water dispenser requires periodic maintenance for maximum efficiency
and performance and must be cleaned on a regular basis (i.e. every 4 months). To maintain a
hygienic environment within your water dispenser and prevent potential formation (growth) of
bacteria, we strongly recommend regular cleaning. A cleaning kit is available through our Customer
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5
Cleaning Your Water Dispenser
IMPORTANT: Make sure you turn the power switch to the OFF position and unplug the dispenser
before performing any of the following cleaning procedures.
Cleaning the Outside of the Water Dispenser
The outside of the dispenser can be wiped clean with a water dispenser cleaning solution or a mild
soap and water mixture. Never use harsh chemicals or abrasive cleaners. Rinse thoroughly with
clean water and then dry surfaces.
Cleaning the Drip Tray
To remove, take the grill off the tray and firmly lift the tray up,
dislodging it from the guides. Drain and clean.
The drip tray should be emptied and cleaned regularly to remove
spotting and any mineral deposits. Clean with a water dispenser
cleaning solution or a mild soap and water mixture. For tough deposits,
add vinegar and let it soak until the deposits come loose. Then wash,
rinse and dry thoroughly (not dishwasher safe).
To replace, put the grill back on the tray and slide the tray onto the guides.
Draining the Reservoirs
bottom of dispenser
Drain the reservoirs before and after cleaning, when going on long
vacations or if not using the dispenser for long periods of time.
IMPORTANT! Turn the power switch to the OFF position and
unplug the dispenser before performing this procedure. Dispense
hot water until temperature drops to a safe level to avoid the risk of
scalding.
Hot
Cool
1. Remove the water bottle.
2. Press/hold all dispensing buttons until water stops flowing from
the faucet.
3. Place the unit over the sink and drain both internal reservoirs by
removing the spring clamps and caps from both drain outlets
located on the bottom of the unit.
4. When the water completely stops flowing, replace the drain
caps and spring clamps.
IMPORTANT: Drain the water into a container and/or sink,
not the drip tray.
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6
Cleaning the Inside of the Dispenser
Cleaning Kit
Like most appliances, your water dispenser requires periodic
maintenance for maximum efficiency and performance and must be
cleaned on a regular basis (i.e. every 4 months). To maintain a
hygienic environment within your water dispenser and prevent
potential formation (growth) of bacteria, we strongly recommend
regular cleaning. A cleaning kit is available through our Customer
Service Department at 1-866-253-0447 or can be ordered on line at
Available online at
1. Make sure the power switch is in the OFF position.
2. Remove the water bottle and bottle support collar.
3. Drain the reservoirs (see Draining the Reservoirs, pg 6).
4. Pour a water dispenser cleaner or a mixture of 4 cups / 1L of
vinegar with 4 cups / 1L of hot water into the reservoir and wait
20 minutes. If using a water dispenser cleaning solution, please
follow the manufacturer's instructions.
IMPORTANT: To avoid water overflow while cleaning dispenser, always remove the bottle support
collar before pouring water or cleaning solution into the reservoir (see Figure A, pg 3).
5. Press/hold all dispensing buttons until water stops flowing from the faucet.
6. Drain the reservoirs.
IMPORTANT: Drain the water into a container and/or sink, not the drip tray.
7. Rinse with clean water.
8. Replace the bottle support collar and the water bottle (see Installing the Water Bottle, pg 3).
IMPORTANT: Drain approximately 4 glasses of water from each button before initial use. This does
not need to be done with replacement bottles.
Going Away on vacation
When not using the dispenser for long periods of time or when going on vacation, conserve energy
by setting the power switch to the OFF position, unplug the dispenser and drain the reservoirs (see
Draining the Reservoirs, pg 6). Follow Initial Product Cleaning Procedures upon return and startup
of the dispenser.
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7
SPECIFICATIONS
GWD2630W-1
Output per hr:
WARNING: The Water Dispenser heats
and dispenses water to 201˚ F / 91˚ C
which can cause severe burns or
scalding.
hot
1.3 gal / 5.0 L
0.1 gal / 0.4 L
0.16 gal / 0.6 L
0.2 gal / 0.8 L
201°F / 91°C
42.8°F - 46.4°F / 6°C - 8°C
1200 W
Cool
hot
Internal Tank Capacity:
DO NOT AllOW ChIlDREN TO USE
ThE hOT WATER DISPENSING
BUTTON WIThOUT PROPER AND
DIRECT SUPERvISION.
Cool
heating Temp (approx.):
Cooling Temp (approx.):
Power Consumption (Watts):
hot
Cool
hot
65 W
Child Resistant
Safety Switch
Power Consumption (Amps):
10.5 A
Cool
1 A
voltage
120 V
TROUBlEShOOTING TIPS
Problem
Possible Cause
Suggested Solution
Small pin hole or crack in the bottle, (common with
recycled water bottles).
Conduct water bottle leak test outlined
on page 4.
Water dispenser
is leaking
Drain caps are not secure.
Ensure drain caps are secure.
Water was poured directly into bottle support collar
and overflowed.
Drain by pressing dispenser buttons.
Possible air pocket.
Press several times to relieve air pocket and release
to re-set valve.
All the water in the tank has been used.
Replace with full bottle and wait; 60 minutes for water
to cool, 3 minutes for water to heat (after activating
EZ-heat* feature button).
Water is not hot
or cold enough
The unit is unplugged.
Plug it into the outlet.
EZ-heat* Feature was not activated.
Activate EZ-heat* Feature by pressing the button.
The circuit breaker in your home is tripped or the fuse Reset the breaker or replace the fuse.
has blown.
Empty water bottle.
Replace with full bottle and wait; 60 minutes for water
to cool, 3 minutes for water to heat (after activating
EZ-heat* feature button).
Water dispenser
is not dispensing
water
Mineral deposits clogging tanks.
Possible air pocket.
See Cleaning the Inside of the Dispenser.
Push down on the dispenser buttons to prime the
unit.
Bottle making a gurgling noise as it fills the tank.
Water dispenser is uneven.
This is normal.
Water dispenser
is noisy
Make sure the dispenser is on an even surface that
can support its full weight.
ATTENTION: Do not return this product to the store. For questions on operation, assembly or parts,
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8
FREqUENTlY ASkED qUESTIONS
q: Why is my water dispenser leaking?
A: Many times a leak is caused by a defective water bottle with a small crack or pinhole
(see Important Notice About leaking Bottles, pg 4).
IMPORTANT: To avoid water overflow while cleaning the dispenser, always remove the bottle
support collar before pouring water or cleaning solution into the reservoir (see Figure A, pg 3).
q: Why is my water not cold?
A: The cooling of the countertop, multi-fin semi-conductor dispenser is factory set and cannot be
adjusted. Multi-fin semi-conductor fan cooling technology is designed to chill water to 6˚C /
43˚F at approximately 2-4 glasses per hour. Due to the cooling technology incorporated in these
units, multi-fin semi-conductor units are designed for 1-2 person usage only.
q: Why do I get a plastic taste from my dispenser?
A: As with most new appliances such as coffee makers and kettle's, there is often a plastic taste
upon initial start-up of the unit. To remove this taste, simply follow the cleaning instructions out
lined in Cleaning the Inside of the Dispenser on page 7.
q: What is the spike that goes into the bottle?
A: Greenway® water dispensers feature a “piercing valve” as part of the bottle support collar,
providing added convenience for water bottle installation. Depending on the water bottle supplier,
some water bottles incorporate a self-piercing membrane in the bottle cap for this specific
purpose (ask your water bottle supplier if your water bottle incorporates this feature). If your water
bottle does not incorporate this feature, the entire bottle cap must then be removed to eliminate
possible damage to the piercing valve.
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