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Safety Information . . . . . . . . . . . 2, 3
Owner’s Manual
Operating Instructions
S2100
S3700
S5200
S8000
Control Panels and Settings
for models S2100 and S3700 . . . . . . 4, 5
Control Panel and Settings
for model S5200 . . . . . . . . . . . . . . . . . . 6, 7
Control Panels and Settings
for model S8000 . . . . . . . . . . . . . . . . . 8–13
Features . . . . . . . . . . . . . . . . . . . . . . . .13, 14
Loading and Using
the Washer . . . . . . . . . . . . . . . . . . . . .15, 16
Troubleshooting Tips
Before You Call
For Service . . . . . . . . . . . . . . . . . . . . . 17–20
Consumer Support
Consumer Support . . . . . . . . Back Cover
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 23
®
As an ENERGY STAR partner,
GE has determined that this
product meets the ENERGY STAR
guidelines for energy efficiency.
®
Write the model and serial
numbers here:
Model #__________________
Serial # __________________
You can find them in the upper
right corner on the back of your
washer.
175D1807P516 49-90248 11-05 JR
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WHEN USING THE WASHER
ꢀ Never reach into washer while it is moving.
Wait until the machine has completely stopped
before opening the lid.
ꢀ
The laundry process can reduce the flame
retardancy of fabrics. To avoid such a result,
carefully follow the garment manufacturer’s
wash and care instructions.
Use this
ꢀ Do not mix chlorine bleach with ammonia or
acids such as vinegar and/or rust remover.
Mixing different chemicals can produce a toxic
gas which may cause death.
appliance
only for its
intended
ꢀ To minimize the possibility of electric shock,
unplug this appliance from the power supply
or disconnect the washer at the household
distribution panel by removing the fuse or
switching off the circuit breaker before
attempting any maintenance or cleaning.
NOTE: Turning the Cycle Selector knob to an
off position does NOT disconnect the appliance
from the power supply.
purpose as
described in
this Owner’s
Manual.
ꢀ Do not wash or dry articles that have been
cleaned in, washed in, soaked in or spotted with
combustible or explosive substances (such as
wax, oil, paint, gasoline, degreasers, dry-cleaning
solvents, kerosene, etc.). These substances give
off vapors that may ignite or explode. Do not
add these substances to the wash water. Do not
use or place these substances around your
washer or dryer during operation.
ꢀ Never attempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled,
or has missing or broken parts, including a
damaged cord or plug.
WHEN NOT IN USE
ꢀ Turn off water faucets to relieve pressure on
hoses and valves and to minimize leakage if
a break or rupture should occur. Check the
condition of the fill hoses; they should be
replaced every 5 years.
ꢀ Do not attempt to repair or replace any part of
this appliance unless specifically recommended
in this Owner’s Manual, or in published user-
repair instructions that you understand and
have the skills to carry out.
ꢀ Before discarding a washer, or removing it
from service, remove the washer lid to prevent
children from hiding inside.
ꢀ Do not tamper with controls.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
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About the washer control panel—for models S2100 and S3700.
You can locate your model number on the back of your washer.
• Select load size and
other wash options
• Add clothes
• Add detergent
• Select wash cycle
• Close lid
• Pull knob
• Add diluted fabric
softener (on models
with a fabric
Quick Start Guide
softener dispenser)
Model S2100
Model S3700
4
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Control settings.
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Load Size
Loosely load clothes no higher than the top row of holes in the washer basket. The water level
should just cover the clothes. Adjust the load size accordingly.
Temperature
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s
care label or instructions when laundering.
Wash Cycle
The wash cycle controls the length of the washing process. The chart below will help you match
the wash cycle setting with your clothing.
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.
NORMAL/FAST
EASY CARE For wrinkle-free and permanent press items, and knits.
GENTLE/FAST
CASUALS For wrinkle-free and permanent press items, and knits. The HEAVY cycle has 3 agitate/pause
PULSED/SLOW cycles to clean your heavily soiled items. The MEDIUM cycle has 2 agitate/pause cycles.
Stain Assist For adding a short agitation and a soaking period to the beginning of the CASUALS cycle.
DELICATES For lingerie and special-care fabrics with light to normal soil.
GENTLE/SLOW
PREWASH For removing surface dirt from heavily soiled clothes. Make sure to follow with a regular
NORMAL/SLOW wash cycle.
Stain Wash For heavily soiled or stained items. A heavy duty wash cycle with extra agitation and
soak periods.
QUICK RINSE For quickly rinsing chlorine, perspiration, stains, etc., out of clothes.
15 MIN/30 MIN For very soiled clothes. Begins with a brief agitation, soaks for a specified period of time,
AUTO SOAK then moves through the rest of the cycle automatically.
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About the control panel—for model S5200.
• Select load size and
other wash options
• Add clothes
• Add detergent
• Select wash cycle
• Close lid
• Add diluted fabric
softener (on models
with a fabric
• Push the button
Quick Start Guide
softener dispenser)
NOTE: When making a selection with any knob, simply point the knob anywhere within the shaded range for that setting.
Model S5200
About the control settings.
Load Size
Loosely load clothes no higher than the top row of holes in the washer basket. The water level should just cover
the clothes. Adjust the load size accordingly.
Temperature
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care label or
instructions when laundering.
2nd Rinse Option (on some models)
When you use extra detergent or bleach to clean heavily soiled clothes, you may want to use the 2nd Rinse option.
It provides a second deep cold rinse. On some models, this option can be found on the cycle selector knob.
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Wash Cycle
The wash cycle controls the length of the washing process. The knob can be turned in either
direction. Turning the Cycle Selector knob after starting a cycle will stop the washer and reset
the cycle to the new selection. Press START to begin the new cycle selection.
REMEMBER: When choosing
the cycle, the Cycle Selector
knob can be pointed anywhere
within the shaded range for
the cycle setting.
The Cycle Indicator Lights show what stage the washer is in. The wash time is the length of the
wash agitation. The 6 MIN light will remain lit during drain and spin. When the Selector knob is
set to a new cycle the Indicator Lights will flash momentarily, showing what stages the cycle will
go through. On models without an AUTO SOAK option, the SOAK light will not light up.
The chart below will help you match the wash cycle setting with your clothing.
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.
NORMAL/FAST
EASY CARE For wrinkle-free and permanent press items, and knits.
GENTLE/FAST
CASUALS For wrinkle-free and permanent press items, and knits. The HEAVY cycle has 3 agitate/pause
PULSED/SLOW cycles to clean your heavily soiled items. The MEDIUM cycle has 2 agitate/pause cycles.
Stain Assist For adding a short agitation and a soaking period to the beginning of the CASUALS cycle.
DELICATES For lingerie and special-care fabrics with light to normal soil.
GENTLE/SLOW
PREWASH For removing surface dirt from heavily soiled clothes. Make sure to follow with a regular
NORMAL/SLOW wash cycle.
Stain Wash For heavily soiled or stained items. A heavy duty wash cycle with extra agitation and
soak periods.
QUICK RINSE For quickly rinsing chlorine, perspiration, stains, etc., out of clothes.
15 MIN/30 MIN For very soiled clothes. Begins with a brief agitation, soaks for a specified period of time,
AUTO SOAK then moves through the rest of the cycle automatically.
START
Press START to begin the cycle. Pressing START again or raising the lid will PAUSE the cycle
and the Cycle indicator light will blink.
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Easy ONE TOUCH Cycles.
Your new washer offers the convenience of starting your wash loads with our easy ONE TOUCH cycles. Make one simple selection,
and your LOAD SIZE, SOIL LEVEL, WASH/RINSE TEMPERATURE and WASH/SPIN SPEED are automatically set. Then all you have to
do is press START.
ONE TOUCH
Quick Start Guide
• Close lid
• Select wash cycle
• Add clothes
• Push START
• Check load size setting
• Add detergent
• Add diluted fabric
softener (on models
with a fabric softener
dispenser)
Washer control panel for Model S8000.
You can locate your model number behind the top edge of the control panel.
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ONE TOUCH selections for Model S8000.
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PRESS...
AUTOMATICALLY SELECTS... THEN PRESS...
For heavy to lightly soiled cottons, household linens,
work and play clothes.
For heavy to lightly soiled cottons, household linens,
work and play clothes.
For non-colorfast cottons and blends, and items that
are labeled cold wash by the fabric manufacturer.
For knits, wrinkle-free and permanent press items.
For lingerie and items labeled hand-washable with light soils.
Provides periods of agitation and soak during wash and rinse.
For wrinkle-free and permanent press items and knits. Provides
agitate/pause cycles to clean your heavily soiled items.
Changing the automatic settings.
You can change any of the automatic settings simply by pressing the desired pads.
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About Clothes Care Cycles.
STAIN WASH (on some models)
For heavily soiled or stained items. Adds an extra agitation and soak at the beginning
of the wash cycle.
PRESOAK
To presoak a load and go straight into a wash cycle:
Select your wash cycle, press the PRESOAK pad, then press the START pad.
ꢀ Starts with three minutes of agitation, then 12 minutes of soaking, followed by the
selected wash cycle.
ꢀ Uses the speed and water temperature of your selected wash cycle.
To presoak a load without going straight into a wash cycle:
Appearance may vary
Press the PRESOAK pad. The washer will fill. You may change the automatic settings
if desired.
ꢀ Three minutes of agitation is followed by up to 24 hours of soaking.
ꢀ To soak less than 24 hours, press the DRAIN & SPIN pad or choose a wash cycle.
QUICK RINSE (on some models)
Use this feature to quickly rinse chlorine, perspiration, stains, etc. out of clothes.
ꢀ The washer fills with water, agitates for three minutes, drains and spins. You may
change the automatic settings if desired.
HANG DRY (on some models)
If you air dry your clothes without the aid of a dryer, you may find that the slower final
spin speed of the Hang Dry setting produces fewer wrinkles in your clothing. This may
significantly reduce your ironing chore.
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DRAIN & SPIN
DRAIN & SPIN any cycle at any time.
CUSTOM 1 and CUSTOM 2 (on some models)
Set up your favorite combination of settings and save them here for one-touch recall.
These custom settings cannot be set while a cycle is in progress.
To store a custom combination of settings:
Select a ONE TOUCH setting.
1
Change LOAD SIZE, SOIL LEVEL, TEMPERATURE, WASH SPEED or SPIN SPEED
to fit your needs.
2
Select any OPTIONS you want.
3
Press and hold the CUSTOM 1 or CUSTOM 2 pad until the washer beeps to store
your selection.
4
To recall your stored combination:
Press the CUSTOM 1 or CUSTOM 2 pad, then press START.
NOTE: DELAY 1-8 HRS. cannot be used in CUSTOM 1 and CUSTOM 2 settings.
To reprogram the custom settings:
Repeat steps 1–4 above.
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About controls features.
START/PAUSE
ꢀ After you have selected a new cycle, press once to start the cycle.
ꢀ Press twice to select the last cycle used and start the washer.
ꢀ If the washer is running, press once to interrupt the cycle; press again to continue
the cycle.
STOP
This pad should not be used to interrupt or pause a cycle.
Pressing this pad will cancel the current settings and the settings will be lost.
Estimated Time Remaining
ꢀ Displays the approximate time remaining until the end of the cycle.
ꢀ If the estimated time remaining is more than 60 minutes, “1H” will flash in the
display, followed by the additional remaining minutes. When the time remaining
is less than 60 minutes, the timer will count down.
ꢀ Cycle time is affected by how long it takes the washer to fill. This depends on the
water pressure in your home. The “smart” timer “learns” the amount of time it
takes to fill your washer and adjusts the total time accordingly.
NOTE: If PRESOAK is selected and a follow up wash cycle is not chosen, 2 dashes will
come up in the display.
Spot Spray
Provides a short spray of water to allow you to dampen clothing when you pretreat
stains.
Open the washer lid.
1
Press the SPOT SPRAY button. (You will see a short stream of water.)
2
Dampen your soiled garment with the SPOT SPRAY option and rub your favorite
pretreatment product into soiled area.
3
NOTE: The SPOT SPRAY option will not work if
ꢀ the washer lid is down
ꢀ the washer basket is filling
ꢀ the water has already reached the level you selected.
BLEACH SIGNAL (on some models)
The Bleach Signal is a reminder signal that can be turned on to remind you to add
bleach at the proper time in the wash cycle. Adding detergent and bleach at the same
time reduces the effectiveness of both the enzymes in the detergent and the chlorine in
the bleach. By adding bleach later in the wash cycle, you allow the detergent’s enzymes
to remove dirt and stains first, and then provide a more effective dose of liquid bleach
to whiten and sanitize your clothes.
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About cycle options.
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SIGNAL
Alerts you when the cycle is complete.
On some models, press SIGNAL to turn the beeper on or off.
Appearance may vary
On some models, press SIGNAL to select low or high volume, or to turn the beeper off.
2ND RINSE
Adds a second rinse to any cycle.
EXTENDED SPIN
Extends the last spin of a wash cycle. This will extract more water from your clothes.
Clothes will be drier when you use this option.
DELAY 1-8 HOURS (on some models)
Use to delay the start of your washer for 1 to 8 hours. First choose your wash cycle and
any options. Then press this pad for the number of hours you want to delay the cycle.
Press the START pad to start the countdown.
The countdown time will be shown in the Est. Time Remaining display.
About other features.
Cycle Status Indicator Lights
The cycle status indicator lights display what part of the cycle the washer is in.
PerfecTemp Plus
PerfecTemp Plus senses the incoming water temperature and adjusts the temperature
of the fill water.
The lid must be closed for PerfecTemp Plus to work.
If your water is too cold, detergent will not dissolve effectively and clothes may not
get clean. If the water is too hot, fabrics could be damaged.
PerfecTemp Plus adjusts these water temperature extremes for better washing
performance.
You may hear the water valves turning off and on while the water temperature is being
adjusted. This is normal.
Some models have an indicator light that tells you when PerfecTemp Plus is active.
Auto Balance (on some models)
The Auto Balance feature senses the wash load distribution for an even spin. Models
with Auto Balance have an indicator light that tells you when the feature is active.
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About the washer features.
NOTE: Not all features are available on all washer models.
The Agitator Cap or Fabric Softener Dispenser (depending on model)
Add water to dispenser until it reaches
the maximum fill line.
The agitator cap fits into the top of the
agitator. If it accidentally comes off, simply
put it back on.
3
The fabric softener dispenser automatically
releases liquid fabric softener at the
proper time during the cycle.
Do not stop the washer during the first spin.
This will cause the dispenser to empty too soon.
To use, follow these steps:
Make sure dispenser is securely
attached to agitator.
1
Do not pour anything into the agitator if the
agitator cap or dispenser is removed.
Use only liquid fabric softener.
Pour into dispenser, using amount
recommended on package.
2
Never pour fabric softener directly on clothes.
It may stain them.
Cleaning the Fabric Softener Dispenser (on some models)
Remove the dispenser from the top of the agitator.
1
Separate the dispenser cup from the cover by grasping the top and pushing down
on the inside of the cup with your fingers. Dispenser cup will pop free from the
cover.
2
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the
following solution:
3
ꢀ 1 US gallon (3.8 liters) warm water
ꢀ 1/4 cup (60 ml) heavy duty liquid detergent
ꢀ 1 cup (240 ml) bleach
Separate for cleaning.
If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff
brush; you may roughen the surface of the dispenser.
4
Rinse and reassemble dispenser. Place dispenser back on the agitator.
5
Liquid Bleach Dispenser (on some models)
The dispenser dilutes liquid chlorine bleach before it reaches your wash load.
Check clothing care labels for special instructions.
1
Measure liquid bleach carefully, following instructions on the bottle.
2
ꢀ Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
ꢀ Do not pour powdered bleach into bleach dispenser.
Before starting the washer, pour measured amount of bleach directly into bleach
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered
bleach, add it into the wash basket with your detergent.
3
ꢀ Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover.
Mixing can produce a toxic gas which may cause death.
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Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
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Sorting Wash Loads
Sort by color (whites, lights, colors), soil level,
fabric type (sturdy cottons, easy care, delicates)
and whether the fabric produces lint (terry cloth,
chenille) or collects lint (velveteen, corduroy).
Proper Use of Detergent
Add detergent and start the washer before adding
clothes so that the detergent can work effectively.
Using too little or too much detergent is a common
cause of laundry problems.
You can use less detergent if you have soft water,
a smaller load or a lightly soiled load.
Loading the Washer
Load dry items loosely, no higher than the top
row of holes in the washer basket. When loading
wet items make sure you set the load/water level
high enough to allow the items to move freely.
Water level should just cover the clothes. To add
items after washer has started, push in Cycle
knob and submerge additional items next to the
agitator. Close the lid and pull Cycle knob out
to restart.
ꢀ Do not wrap long items like sheets or pants
around the agitator.
ꢀ Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).
ꢀ Agitation will not start with the lid up.
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Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Care and Cleaning of the Washer
Wash Basket: Leave the lid open after washing to
Moving and Storage: Ask the service technician to
allow moisture to evaporate. If you want to clean the remove water from drain pump and hoses. See the
basket, use a clean soft cloth dampened with liquid
detergent, then rinse. (Do not use harsh or gritty
cleaners.)
Installation Instructions packed with product for
information on how to reinstall the shipping rod to
keep the tub stationary when moving the washer.
For more information, visit ge.com or call
800.GE.CARES (800.432.2737). Do not store the
washer where it will be exposed to the weather.
Fill Hoses: Hoses connecting washer to faucet
should be replaced every 5 years.
Exterior: Immediately wipe off any spills. Wipe with
damp cloth. Try not to hit surface with sharp objects.
Long Vacations: Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will
be below freezing.
Fabric Care Labels
Below are fabric care label “symbols” that affect the clothing you will be laundering.
WASH LABELS
Machine
wash
cycle
Normal
Permanent Press/
wrinkle resistant
Do not wash
Do not wring
Gentle/
delicate
Hand wash
Water
temperature
Hot
(50°C/120°F)
Warm
(40°C/105°F)
Cold/cool
(30°C/85°F)
DRY LABELS
Tumble
dry
Do not dry
Dry
Normal
(used with
Permanent Press/
wrinkle resistant
Gentle/
delicate
Do not tumble dry
do not wash)
Heat
setting
High
Medium
Low
No heat/air
Special
instructions
Dry flat
Line dry/
hang to dry
In the shade
Drip dry
BLEACH LABELS
Bleach
symbols
Any bleach
(when needed)
Do not bleach
Only non-chlorine bleach
(when needed)
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Before you call for service…
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Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit ge.com. You may not need to call for service.
PERFECTEMP PLUS
(on some models)
Possible Causes
What To Do
PerfecTemp Plus wash
The washer is in a cold
• This is normal. The PerfecTemp Plus feature
temperature is incorrect rinse cycle
(on some models) is designed not to activate during a
cold rinse cycle to improve the energy efficiency of your
washer.
(on some models)
(Review PerfecTemp
All the water in the household
Plus in the About washer water heater has been used
features section)
• Wait until the water in the water heater is heated to the
correct temperature.
(on some models)
PERFORMANCE
Clothes too wet
Possible Causes
What To Do
Incorrect spin speed
selected
• Make sure the spin cycle selected matches the load you
are washing. Some fabrics will feel wetter when rinsed
with cold water.
Colored spots
Incorrect use of fabric
softener
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Pretreat stain and rewash.
Dye transfer
• Sort whites or lightly colored items from dark colors.
Grayed or yellowed
clothes
Not enough detergent
• Use more detergent (especially with larger loads).
Be sure to follow detergent manufacturer’s directions.
Hard water
• Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
Washer is overloaded
• Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
• Select load size to match clothes load.
Detergent is not
dissolving
• Add detergent as wash basket fills with water before
you load clothes.
Dye transfer
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on
clothes
Clothes are air or line dried
• If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
Incorrect sorting
• Separate lint producers from lint collectors.
Washing too long
• Wash small loads for a shorter time than larger loads.
Detergent not dissolving
• Add detergent as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading
• Load clothes no higher than the top row of holes in the
washer basket.
• Make sure load size selected matches clothes load size.
Incorrect use of fabric softener
• Check fabric softener package for instructions and follow
directions for using dispenser.
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Before you call for service…
PERFORMANCE (cont.)
Pilling
Possible Causes
What To Do
Result of normal wear on
poly-cotton blends and
fuzzy fabrics
• While this is not caused by the washer, you can slow the
pilling process by washing garments inside out.
Snags, holes, tears, rips
or excessive wear
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers and sharp objects
left in pockets
• Fasten snaps, hooks, buttons and zippers.
• Remove loose items like pins, objects in pockets
and sharp buttons.
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach
• Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach
or dye, permanent wave
solution
• Rinse items that may have chemicals on them before
washing.
Wrinkling
Improper sorting
• Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Try a fabric softener.
Overloading or
incorrect water level
• Load your washer so clothes have enough room
to move freely with water covering all of the clothes.
Incorrect wash and
dry cycles
• Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in
water that is too hot
• Wash in warm or cold water.
OPERATION
Possible Causes
What To Do
Washer pauses during
wash cycle
The HAND WASH or CASUALS
cycle was chosen
• This is normal. The washer alternates between agitate
and soak during the HAND WASH and CASUALS cycles
to get your clothes cleaner with less wear.
Washer pauses during
spin cycle
This is normal
• The washer may pause during the spin cycle to remove
soapy water more efficiently.
Washer won’t operate
Washer is unplugged
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Check controls.
Water supply is turned off
Controls are not set properly
Lid is open–safety feature
prevents agitation and spinning
when lid is up
• Close lid and reset cycle, to the beginning if necessary.
Circuit breaker/fuse is
tripped/blown
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
Electronics need to be reset
• Unplug washer, wait 2 minutes, plug back in, and press
START.
START was not pressed
• Press START.
Extremely low water pressure
• Press START again.
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WATER
Too many suds
Possible Causes
What To Do
Type of detergent
• Switch to a lower sudsing detergent brand and follow
instructions on package.
Very soft water
• Try less detergent.
Too much detergent
• Measure your detergent carefully. Use less soap if you
have soft water, a smaller load or a lightly soiled load.
Water leaks
Fill hoses or drain hose is
improperly connected
• Make sure hose connections are tight at faucets
and at washer.
• Make sure end of drain hose is properly connected
to washer and correctly inserted in and secured to
drain facility.
Household drain may
be clogged
• Check household plumbing. You may need to call a
plumber.
Constant water pressure
to the fill hoses at the
water source
• Tighten hoses at the faucets and turn the water off after
each use.
• Check condition of the fill hoses; they should be
replaced every 5 years.
Using too much detergent
in washer
• Use less detergent. Use less soap if you have soft water,
a smaller load or a lightly soiled load.
Water temperature
seems incorrect
Cooler water temperatures
provide improved energy
efficiency
• New laundry detergents have been formulated to work
with cooler water temperatures without affecting wash
performance.
Control is not set properly
• Check water temperature control and adjust.
Water supply is turned off
or improperly connected
• Turn both hot and cold faucets fully on and make sure
hoses are connected to correct faucets.
Water valve screens are
stopped up
• Turn off the water source and disconnect water fill
hoses from the upper back of the washer. Use a brush
or toothpick to clean the screens in the machine.
Reconnect the hoses and turn the water back on.
House water heater is
not set properly
• Make sure house water heater is delivering water
at 120°F–140°F (48°C–60°C).
PerfecTemp Plus feature
(on some models) was not
activated
• The lid must be closed for PerfecTemp Plus (on some
models) to work.
Water pumped out
before cycle is
complete
Lid lifted or cycle was put in
pause for over 24 hours
• Reset cycle.
Water won’t drain
Drain hose is kinked or
improperly connected
• Straighten drain hose and make sure washer is not
sitting on it.
• Top of drain outlet should be less than 8 ft (2.5 m)
above floor.
19
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Before you call for service…
WATER (cont.)
Possible Causes
What To Do
Water spraying during
spin cycle
Washer in spin cycle
• Spray rinse during a spin cycle is normal.
Washer did not fill
to chosen level
(PerfecTemp Plus
and START lights
are flashing)
Extremely low water pressure
Inlet hoses are kinked
• Press the START button again.
• Straighten hoses.
Water valve screens are
stopped up
• Turn off the water source and disconnect water fill
hoses from the upper back of the washer. Use a brush
or toothpick to clean the screens in the machine.
Reconnect the hoses and turn the water back on.
Water fills and drains
at the same time
Drain stand pipe is too low
• Drain stand pipe must be above 30″ (76.2 cm).
NOISE
Possible Causes
What To Do
Washer is noisy
Washer is uneven
• To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″ (11 cm) and set down.
Washer load is
unbalanced
• Press START to pause the washer, open the lid and
redistribute the load evenly. Close the lid and press
START again.
Shipping rod is still assembled
in unit
• To remove shipping rod from washer, pull yellow tag and
attached rod from the bottom right hand side of washer.
Washer is sitting too close
to wall (causes knocking
during cycle)
• Pull washer away from the wall; about 4″ (11 cm)
is needed.
PerfecTemp Plus feature
(on some models) is being used
• This is normal. PerfecTemp Plus (on some models) turns
water valves off and on to adjust water temperature.
OTHER
Possible Causes
What To Do
Labels on the exterior
of the washer will not
peel off cleanly
Occasionally the adhesive
used on the labels does
not release cleanly
• Use a hair dryer set at the lowest heat setting, directing
the air at the label for a short amount of time. This will
release the adhesive easily, without damaging the surface
of the washer.
20
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Notes.
21
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Notes.
22
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GE Washer Warranty.
All warranty service provided by our Factory Service Centers,
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
or an authorized Customer Care® technician. To schedule service,
on-line, 24 hours a day, visit us at ge.com, or call 800.GE.CARES
(800.432.2737). Please have serial number and model number
available when calling for service.
For The Period Of:
We Will Replace:
One Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this
limited one-year warranty, we will also provide, free of charge, all labor and related service to
replace the defective part.
What Is Not Covered:
ꢀ Service trips to your home to teach you how to use
the product.
ꢀ Damage to the product caused by accident, fire, floods or
acts of God.
ꢀ Improper installation, delivery or maintenance.
ꢀ Incidental or consequential damage caused by possible
defects with this appliance.
ꢀ Failure of the product if it is abused, misused, or
used for other than the intended purpose or used
commercially.
ꢀ Defects or damage due to operation in freezing
temperatures.
ꢀ Replacement of house fuses or resetting of circuit
ꢀ Damage caused after delivery.
breakers.
ꢀ Product not accessible to provide required service.
ꢀ Products which are not defective or broken, or which are
working as described in the Owner’s Manual.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty.
Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to
one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is
located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to
bring the product to an Authorized GE Service location. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or
your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
23
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Consumer Support.
GE Appliances Website
ge.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...
Schedule Service
ge.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio
ge.com
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties
ge.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
ge.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or
by phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
ge.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance
ge.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
Printed in the United States
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