GE Home Security System 60 960 95 User Manual

466-2061 Rev C  
June 2004  
*(ꢀ6HFXULW\  
)
Part Number:  
60-960-95  
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Concord Ultra  
Installation Instructions  
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Contents  
About This Manual  
1
Special Installation Requirements .............................................................................................................. 1  
UL Listed Installations............................................................................................................................ 1  
SIA System Requirements...................................................................................................................... 2  
Central Station Reporting ....................................................................................................................... 3  
UL Canada Listed Installations............................................................................................................... 3  
California State Fire Marshall Listed Installations................................................................................. 3  
Planning the Installation  
3
Standard Panel ............................................................................................................................................ 4  
SuperBus 2000 Touchpads.......................................................................................................................... 4  
Supervised Wireless Siren .......................................................................................................................... 4  
SnapCards................................................................................................................................................... 5  
SuperBus 2000 8Z Input Module (HIM).................................................................................................... 5  
SuperBus 2000 4-Relay Output Module (HOM)........................................................................................ 5  
Interrogator 200 Audio Verification Module.............................................................................................. 5  
SuperBus 2000 Cellular Backup Module ................................................................................................... 5  
SuperBus 2000 Energy Saver Module (ESM)............................................................................................ 5  
SuperBus 2000 Automation Module .......................................................................................................... 5  
SuperBus 2000 Wireless Gateway Module ................................................................................................ 5  
Installing the System  
5
Determine the Panel Location..................................................................................................................... 6  
Total System Power and Wire Length Guidelines...................................................................................... 6  
Mounting the Panel..................................................................................................................................... 8  
Identify Panel Components  
9
Installing Antennas ..................................................................................................................................... 9  
Connecting the Panel to Earth Ground ..................................................................................................... 10  
Installing Optional SnapCards.................................................................................................................. 10  
Connecting Detection Devices to Panel Zone Inputs ............................................................................... 11  
Connecting Intrusion Detection Devices.............................................................................................. 11  
Connecting 2-Wire Smoke Detectors ................................................................................................... 11  
Connecting 4-Wire Smoke Detectors ................................................................................................... 12  
Connecting Speakers................................................................................................................................. 12  
15-Watt Speaker (13-060)..................................................................................................................... 12  
Hardwire Interior Speaker (60-528) ..................................................................................................... 13  
Connecting Piezo Sirens........................................................................................................................... 13  
Exterior Sirens ...................................................................................................................................... 14  
Interior Sirens ....................................................................................................................................... 14  
Installing Supervised Wireless Sirens (60-736-95) .................................................................................. 14  
Connecting an Interrogator 200 Audio Verification Module (60-677)..................................................... 15  
Connecting Alphanumeric and Fixed Display Touchpads ....................................................................... 16  
Installing SuperBus 2000 Modules........................................................................................................... 16  
SuperBus 2000 Phone Interface/Voice Module.................................................................................... 16  
SuperBus 2000 Energy Saver Module (60-620-01) ............................................................................. 17  
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SuperBus 2000 8Z Input Module (60-774)........................................................................................... 18  
SuperBus 2000 4-Relay Output Module (60-770)................................................................................ 18  
SuperBus 2000 Cellular Backup Module ................................................................................................. 18  
SuperBus 2000 Automation Module (60-783-02).................................................................................... 18  
SuperBus 2000 Wireless Gateway Module (60-861) ............................................................................... 19  
Setting Device Address on SuperBus 2000 Devices ................................................................................ 19  
Installing an RJ-31X Phone Jack (13-081)............................................................................................... 19  
Connecting the AC Power Transformer ................................................................................................... 20  
Powering Up the Panel ............................................................................................................................. 21  
Programming the Panel  
21  
Entering Program Mode............................................................................................................................ 21  
Touchpad Button Programming Functions............................................................................................... 22  
Moving Through Program Mode Tiers and Menus .................................................................................. 22  
Programming Tier 1 Menu Items.............................................................................................................. 23  
Programming Tier 2 Menu Items.............................................................................................................. 24  
Using Shortcut Numbers....................................................................................................................... 24  
Security Menu....................................................................................................................................... 24  
Phones Menu......................................................................................................................................... 27  
Phone Options Menu ............................................................................................................................ 32  
Timers Menu......................................................................................................................................... 36  
Light Control Menu .............................................................................................................................. 38  
Touchpad Options Menu....................................................................................................................... 39  
Reporting Menu.................................................................................................................................... 40  
Siren Options Menu.............................................................................................................................. 45  
Sensors Menu........................................................................................................................................ 46  
Audio Verification Menu ...................................................................................................................... 49  
Accessory Modules Menu .................................................................................................................... 50  
Onboard Options Menu ........................................................................................................................ 53  
Exiting Programming Mode ..................................................................................................................... 55  
Entering User Programming Mode........................................................................................................... 55  
Time and Date Menu ............................................................................................................................ 55  
User Codes Menu.................................................................................................................................. 56  
Options Menu ....................................................................................................................................... 58  
Set Up Schedules Menu........................................................................................................................ 59  
Attach Schedules to Events Menu ........................................................................................................ 60  
Attach Lights to Sensors Menu............................................................................................................. 62  
System Version Menu........................................................................................................................... 63  
Downloader Programming........................................................................................................................ 63  
ToolBox Downloader Programming..................................................................................................... 63  
Testing the System  
63  
Basic System Commands.......................................................................................................................... 63  
Testing Zones/Sensors .............................................................................................................................. 64  
If a Wireless Sensor Does Not Test ...................................................................................................... 64  
Testing Phone Communication................................................................................................................. 65  
Testing Central Station/Pager Communication......................................................................................... 65  
Testing Outputs and Sirens ....................................................................................................................... 66  
Testing Light Control................................................................................................................................ 66  
Testing the Energy Saver Module (ESM)................................................................................................. 66  
ii  
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Changing Fixed Display LCD Touchpad Chime and Trouble Beep Tones ............................................. 67  
Adjusting Touchpad Display Contrast ..................................................................................................... 67  
Testing Audio Verification Module (AVM) Communication .................................................................. 67  
Testing Cellular Backup Communication ................................................................................................ 68  
Troubleshooting  
70  
76  
83  
Appendix A: System Planning Worksheets  
Appendix B: Reference Tables  
Cross-Zoning............................................................................................................................................ 84  
Appendix C: Settings  
92  
97  
98  
Specifications  
System Wiring Notes  
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iii  
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About This  
Manual  
This manual provides information for planning, installing, programming, and testing this security  
system. When necessary, this manual refers you to other documentation included with compati-  
ble peripherals.  
Planning sheets are included for you to record hardware layout and software programming set-  
tings.  
About the User’s Guide  
The Users Guide (466-2060) contains user worksheets that should be filled out during the instal-  
lation and programming of the system. With two partition systems, a Users Manual for each par-  
tition is suggested.  
Special Installation Requirements  
This security system can be used as a fire warning system, an intrusion alarm system, an emer-  
gency notification system, or any combination of the three.  
Some installations may require configurations dictated by city/state codes, insurance, or Under-  
writer’s Laboratories (UL). This section describes the various component and configuration list-  
ings.  
UL Listed Installations  
This section describes the requirements for UL Listed installations.  
Basic System  
Control Panel (60-960-95)  
Backup Battery 12V 7 AH (60-680)  
SuperBus® 2000 Fixed Display Touchpad (60-820), 2x16 LCD Touchpad (60-746-01), 2x20  
LCD Touchpad (60-803-04), or 2x20 VFD Touchpad (60-804-04)  
Class II 24 VAC, 50 VA Line Carrier Power Transformer (60-779)  
Interior Speaker Siren (60-252), Exterior Speaker Siren (13-060), Slim Line Hardwire Inte-  
rior Siren (60-483-01) or Hardwire Exterior Siren (13-046) per partition  
Household Burglary Alarm System Unit (UL 1023)  
Basic system, plus:  
Hardwire Magnetic Contact (1035-N or 1075-N) or Wireless Learn Mode Door/Window  
Sensor (60-362)  
Immediate Beeps set to on  
UL 98 Options set to on  
Receiver Failure set to on (if wireless devices are used)  
Siren Verify set to on  
Exit Delay set to 60 seconds  
Quick Exit set to off  
Siren Timeout set to 4 minutes or more  
Entry Delay set to 45 seconds or less  
RF TX Timeout set to 24 hours (if system includes a built in or SuperBus 2000 RF Receiver  
and wireless smoke sensors)  
Extended Delay set to off  
Sleep Time set to off  
Two Trip Error set to off  
Alarm Verify set to off  
Disable Trouble Beeps set to off  
Household Fire Warning System (UL 985)  
Basic system, plus:  
Hardwire Smoke Detector: System Sensor models 2100D, 2100TD, 2100S, 2100TS, 2400,  
or 2400TH learned into sensor group 26 or Sentrol (ESL) models 429AT, 521B or 521BXT  
learned into sensor group 26  
Wireless Smoke Sensor 60-506-319.5, 60-848-02-95 or 60-848-02-95 learned into sensor  
group 26  
1
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Immediate Beeps set to on  
UL 98 Options set to on  
Receiver Failure set to on (if wireless devices are used)  
Siren Verify set to on  
RF TX Timeout set to 4 hours (if system includes a built in or SuperBus 2000 RF Receiver  
and wireless smoke sensors)  
Sleep Time set to off  
Siren Timeout set to 4 minutes or more  
Two Trip Error set to off  
Disable Trouble Beeps set to off  
UL 1023 & 985 24-Hour Backup  
For 24-hour backup, the total current draw for all connected devices is limited to 190 mA (during  
normal standby conditions) using a 7.0 AH battery.  
SIA System Requirements  
SIA system requirements are the same as those described for a UL Listed Basic System on page  
1, plus:  
Note  
UL requirements take prior-  
ity over SIA requirements.  
If multiple annunciation is required, use Hardwire Siren part no.13-046.  
SIA Setting Requirements  
The following table describes programming requirements to meet ANSI-SIA CP-01.  
Shortcut #  
Function  
Programming  
Page  
Testing  
Page  
Default  
Setting  
Required Setting  
Reference  
Reference  
0004  
SIA False Alarm  
Reduction  
25  
26  
26  
27  
63  
63  
63  
63  
On  
On  
On  
On  
partition 1: 0013  
partition 2: 0023  
Exit Extension  
Auto Stay Arming  
Duress Code  
partition 1: 0014  
partition 2: 0024  
On  
On  
partition 1: 0017  
partition 2: 0027  
Disabled  
Disabled  
02005  
02006  
02007  
02009  
Dialer Abort  
33  
33  
33  
34  
63  
63  
63  
63  
On  
30 Sec.  
On  
On  
15-45 sec.  
On  
Dialer Abort Delay  
Cancel Message  
Call Wait Cancel  
Disabled On if reporting to central station and  
customer has call waiting service  
partition 1: 0310  
partition 2: 0320  
Entry Delay  
Exit Delay  
37  
37  
63  
63  
30 sec.  
30-240 sec.  
45-184 sec.  
1
partition 1: 0311  
partition 2: 0321  
60 sec.  
06014  
1100  
Swinger Limit  
Smoke Verify  
43  
54  
63  
63  
1
Off  
On if smoke alarms are  
programmed into system  
N/A  
Cross Zoning  
83  
63  
Disabled  
Enabled for zones with a high  
probability of false alarms  
The following table describes non-programmable (hard coded) system operation as required to  
meet ANSI-SIA CP-01 and is provided only for your reference.  
Function  
Operation  
Disarm During Entry Delay  
Enter Code Only (or 1 + CODE)  
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Function  
Cancel Alarm  
Operation  
Enter Code Only (or 1 + CODE)  
Enabled  
Abort Annunciation  
Cancel Report Annunciation  
Enabled  
UL 1635 Digital Alarm Communicator System  
Note  
Same as UL 1023 & 985 plus:  
For UL 1635 installations,  
Entry Delay plus Dialer  
Abort Delay must not  
exceed 60 seconds.  
AC Failure set to on  
Comm Failure set to on  
RF Tx Timeout set to 4 hours  
Low CPU Battery set to on  
Phone Number must be programmed  
Next Phone Test set to 1  
Phone Test Freq. set to 1  
High Level Rpts set to on  
Low Level Rpts set to on  
Central Station Reporting  
The panel has been tested with the following central station receivers using SIA and Contact ID  
reporting formats:  
CS-5000 Central Station Receiver  
Sur-Gard Central Station Receiver with models SG-DRL2A and SG-CPM2  
UL Canada Listed Installations  
This section describes the requirements for CUL (UL Canada) Listed installations.  
Canadian Standards CSA Certified Accessories  
Residential Burglary Alarm System Unit (ULC-S309)  
Basic system as described for “UL 1023 Listed Installations” plus:  
Hardwire Magnetic Contact (1035-N or 1075-N) or Wireless Learn Mode Door/Window  
Sensor (60-362)  
Siren Timeout set to 5 minutes or more  
Residential Fire Warning System Control Unit (ULC-S545-M89)  
Basic system as described for “UL 985 Listed Installations” plus:  
Hardwire Smoke Detector: System Sensor models 2100D, 2100TD, 2100S, 2100TS, 2400,  
2400TH learned into Sensor Group 26, or Sentrol (ESL) models 429AT, 521B, or 521BXT  
learned into sensor group 26  
Wireless Smoke Sensor 60-506-319.5 or 60-848-02-95 learned into sensor group 26  
Immediate Beeps set to on  
RF TX Timeout set to 4 hours (if system includes wireless smoke sensors)  
Note  
For 24-hour backup, exter-  
nal power drain is limited to  
90 mA (during normal  
standby condition) using a  
4.0 AH battery, or 190 mA  
continuous using a 7.0 AH  
battery.  
California State Fire Marshall Listed Installations  
Same as Household Fire Warning System (UL 985), plus:  
SMOKE VERIFY must be set to off  
Planning the  
Installation  
This section describes system capabilities to help you get familiar with the system. “Appendix  
A” provides planning sheets with tables that let you record the hardware and programming con-  
figuration of the system. Fill in all necessary information ahead of time to help prepare for sys-  
tem installation.  
When planning the installation, keep in mind that the panel has the following capabilities (depen-  
dent upon devices used):  
Up to 16 SuperBus 2000 Devices (maximum of 4 RF receivers)  
3
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Up to 96 wireless or hardwired zones  
Standard Panel  
The following describe the basic panel (out-of-box) hardware capabilities.  
Power: Input for an AC step-down, plug-in style transformer.  
Auxiliary Power Output: Output that supplies 8.5 to 13.5 VDC with up 1.35 amps (with  
panel powered by 50 VA transformer) for bus devices and hardwired detectors, such as  
smoke and motion detectors.  
Bus A and B: Input and output that provides communication between bus devices and the  
panel.  
Siren Driver: Output that can drive an 8-ohm load and provides intrusion and fire alarm  
sounds for partition 1.  
2 Onboard Outputs: Open-collector outputs that can be set up to activate other signalling  
devices, based on system events.  
Microphone Input: Input used for 2-way audio when used in conjunction with the Interro-  
gator 200 Audio Verification Module.  
8 Supervised Hardwire Zones: Inputs for various hardwired detectors. Zone 8 can be set  
up in programming to accept 2-wire smoke detectors.  
Built-In SuperBus 2000 Transceiver allows use of up to 96 319.5 MHz. crystal Learn  
Mode wireless sensors and touchpads. Also allows supervision of supervised wireless sirens.  
Built-In Phone Supervision Card allows the panel to check for the correct phone line volt-  
age (partition 1 only), upon dialing the central station/pager number. The panel can also be  
programmed to check the phone line voltage automatically.  
Built-In SuperBus 2000 Phone/Interface Voice Module allows system access and control  
using touch-tone telephones, on- or off-site. The module includes an output for a speaker  
that sounds system status and alarm voice messages.  
Built-In Power Line Carrier Card allows the system to use supervised wireless sirens and  
X10Powerhouse Lamp Modules for light control and light activation during alarms.  
Phone Line Connection: Allows panel to communicate with central monitoring station and/  
or pagers.  
SuperBus 2000 Touchpads  
The following describes the different touchpads that can be used for system programming and  
operation.  
SuperBus 2000 Fixed Display Touchpad: Provides operation control and user-program-  
ming access (not installer/dealer programming). Displays system messages and indicates  
system status.  
SuperBus 2000 2x16 LCD Touchpad: Provides complete system programming and opera-  
tion control. Displays system messages that prompt users for information when needed and  
indicates system status.  
SuperBus 2000 2x20 LCD Touchpad: Provides complete system programming and opera-  
tion control. Large display shows system messages that prompt users for information when  
needed and indicates system status.  
SuperBus 2000 2x20 VFD Touchpad: Provides complete system programming and opera-  
tion control. Large fluorescent display shows system messages that prompt users for infor-  
mation when needed and indicates system status.  
Supervised Wireless Siren  
Supervised Wireless Sirens plug into any standard electrical outlet and produce status and alarm  
sounds. The panel sends signals to the siren through the Power Line Carrier Card and Line Car-  
rier Power Transformer, through the AC electrical wiring.  
The siren has a built-in transmitter that is used for supervising with the panel. With the siren  
transmitter learned into panel memory (panels with receivers), the siren can notify the panel if it  
is unplugged, stops receiving panel signals, or has a low backup battery.  
SnapCards  
The following SnapCards expand the system as described:  
8Z Input SnapCard: Provides eight additional hardwire zone inputs, of which two are ded-  
icated for using two wire smoke detectors.  
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4 Output SnapCard: Provides four form C relay outputs that can be set up to activate other  
signalling devices, based on system events, schedules, or direct control.  
4Z Input/2 Output Combo SnapCard: Provides three hardwire zone inputs, one two wire  
smoke detector loop, and two outputs that can be set up to activate other signalling devices,  
based on system events, schedules, or direct control.  
SuperBus 2000 8Z Input Module (HIM)  
Provides eight additional hardwire zone inputs.  
SuperBus 2000 4-Relay Output Module (HOM)  
Provides four form C relay outputs that can be set up to activate other signalling devices, based  
on system events.  
Interrogator 200 Audio Verification Module  
Adding this module allows central station operators to listen-in and talk to occupants on the pre-  
mises to verify the emergency when an alarm report is received.  
SuperBus 2000 Cellular Backup Module  
Provides central station communication (cellular transmission) a backup to regular phone line(s).  
SuperBus 2000 Energy Saver Module (ESM)  
Provides a money-saving and convenient way to monitor and control temperatures. The ESM  
uses low- and high-temperature limits to save energy by overriding the existing HVAC thermo-  
stat. When the ESM is on, temperature limits determine when the heat or air-conditioning turns  
on. When the ESM is off, the HVAC thermostat controls heat and air-conditioning.  
SuperBus 2000 Automation Module  
Provides a connection to a compatible home automation device.  
SuperBus 2000 Wireless Gateway Module  
Allows users to control and monitor the status of their system from the alarm.com internet web-  
site. A wireless data transceiver on the module provides the link to a wireless 2-way paging net-  
work for website access.  
Installing the  
System  
This section describes how to install the system control panel. Before starting the installation,  
plan your system layout and programming using the worksheets provided in Appendix A.  
Installing the system consists of the following:  
Determining the Panel Location  
Determining Total System Power and Wire Length Guidelines  
Mounting the Panel  
Identifying Panel Main Components  
Installing the Optional Power Line Carrier Card  
Installing Optional SnapCards  
Connecting Detection Devices to Panel Zone Inputs  
Connecting Speakers  
Connecting Piezo Sirens  
Connecting an Interrogator 200 Audio Verification Module  
Connecting Alphanumeric and Fixed Display Touchpads  
Installing SuperBus 2000 Modules  
Installing an RJ-31X Phone Jack  
Connecting the Phone Line to the Panel with a DB-8 Cord  
Connecting the AC Power Transformer  
Powering Up the Panel  
5
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Note  
Determine the Panel Location  
Before permanently mounting the panel, determine panel location using the following guidelines:  
(A) Class 2, Class 3, and  
power-limited fire alarm cir-  
cuits must be installed using  
FPL, FPLR, FPLP, or substi-  
tute cable permitted by the  
National Electrical Code  
ANSI/NFPA 70. Wire that  
extends beyond the cable  
jacket must be separated  
from all other conductors by  
a minimum of 1/4-inch or by  
a nonconductive barrier.  
Centrally locate the panel with relation to detection devices whenever possible, to help  
reduce wire run lengths and labor.  
Locate the panel where the temperature will not exceed 120°F (49°C) or fall below 32°F  
(0°C).  
Avoid running wires parallel with electrical wiring or fixtures such as fluorescent lighting, to  
prevent wire runs from picking up electrical noise.  
Mount the panel at a comfortable working height (about 45 to 55 inches from the floor to the  
bottom of the panel, as shown in Figure 1).  
OR  
(B) Class 2, Class 3, and  
power-limited fire alarm cir-  
cuit conductors must be  
installed as Class 1 or higher  
circuits.  
P
H
O
N
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Figure 1. Determining Panel Location  
Leave space to the left and right of the panel for wiring, phone jack, and mounting optional  
modules.  
Allow at least 9 inches above the panel cabinet for antennas.  
Allow at least 24 inches in front of the panel to open the panel door.  
Total System Power and Wire Length Guidelines  
Power  
The panel can supply up to 1.35 amps (1,350 mA) when powered by the 24 VAC, 50 VA trans-  
former for system devices.  
Wire Length  
The total system wire length allowed can vary depending on devices powered by the panel, the  
wire length between devices and the panel, and the combined wire length of all devices.  
Table 1 describes the maximum wire length allowed between compatible devices and the panel,  
including the maximum current draw of each device.  
Table 1: Maximum Device Wire Length and Current Draw  
Max. Wire Length  
to Panel  
Max. mA  
Draw  
Device  
22 ga.—300 ft.  
18 ga.—750 ft.  
SuperBus 2000 2x16 LCD Alphanumeric Touchpad  
SuperBus 2000 2x20 LCD Alphanumeric Touchpad  
SuperBus 2000 2x20 VFD Alphanumeric Touchpad  
90 mA  
22 ga.—250 ft.  
18 ga.—600 ft.  
120 mA  
120 mA  
22 ga.—250 ft.  
18 ga.—600 ft.  
22 ga.—300 ft.  
18 ga.—700 ft.  
SuperBus 2000 Fixed Display Touchpad  
4 Input/2 Output SnapCard  
65 mA  
N/A  
185 mA*  
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Table 1: Maximum Device Wire Length and Current Draw (Continued)  
Max. Wire Length  
to Panel  
Max. mA  
Draw  
Device  
8Z Hardwire Zone Expander SnapCard  
4 Output SnapCard  
N/A  
N/A  
230 mA*  
130 mA*  
22 ga.—1,800 ft.  
18 ga.—4,000 ft.  
SuperBus 2000 8Z Input Module  
35 mA  
22 ga.—350 ft.  
18 ga.—900 ft.  
SuperBus 2000 4-Relay Output Module  
SuperBus 2000 Energy Saver Module  
180 mA  
20 mA  
22 ga.—1,600 ft.  
18 ga.—4,000 ft.  
Standard Power:  
22 ga.—15 ft.  
18 ga.—40 ft.  
1600 mA  
1900 mA  
SuperBus 2000 Cellular Backup Module  
High Power  
22 ga.—10 ft.  
18 ga.—30 ft.  
22 ga.—1,500 ft.  
18 ga.—4,000 ft.  
SuperBus 2000 Automation Module  
SuperBus 2000 Wireless Gateway Module  
Interrogator 200  
35 mA  
22 ga.—40 ft.  
18 ga.—90 ft.  
1600 mA  
10 mA  
22 ga.—3,200 ft.  
18 ga.—4,500 ft.  
22 ga.—110 ft.  
18 ga.—260 ft.  
Interrogator AVM  
300 mA  
*Maximum current draw for the SnapCards does not include the load which may be  
applied to their auxiliary DC supply.  
Table 2 describes the total system wire lengths allowed when installing systems using unshielded  
or shielded cable.  
Table 2: Total System Wire Length Allowed  
Wire Type  
Total System Wire  
18-gauge, unshielded  
18-gauge, shielded  
4,500 ft.  
3,000 ft.  
22-gauge, unshielded  
22-gauge, shielded  
3,500 ft.  
2,200 ft.  
Table 3 describes the minimum current draw of each device when the panel is operating only  
from the backup battery. For 24-hour backup, the total current draw of all SnapCards connected  
to the panel and devices connected to +12V BUS (panel terminal 4) is limited to 190 mA (during  
normal standby condition) using a 7.0 AH battery.  
Table 3: Minimum Device Current Draw  
Device  
Min. mA Draw  
SuperBus 2000 2x16 LCD Alphanumeric Touchpad  
SuperBus 2000 2x20 LCD Alphanumeric Touchpad  
SuperBus 2000 2x20 VFD Alphanumeric Touchpad  
SuperBus 2000 Fixed Display Touchpad  
4 Input/2 Output SnapCard  
15 mA  
15 mA  
15 mA  
11 mA  
20 mA  
38 mA  
1 mA  
8Z Hardwire Zone Expander SnapCard  
4 Output SnapCard  
SuperBus 2000 8Z Input Module  
18 mA  
12 mA  
20 mA  
90 mA  
SuperBus 2000 4-Relay Output Module  
SuperBus 2000 Energy Saver Module  
SuperBus 2000 Cellular Backup Module  
7
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Table 3: Minimum Device Current Draw  
Device  
Min. mA Draw  
SuperBus 2000 Automation Module  
SuperBus 2000 Transceiver Module  
SuperBus 2000 Wireless Gateway Module  
Interrogator 200  
30 mA  
50 mA  
55 mA  
10 mA  
45 mA  
Interrogator AVM  
After determining panel location, run all necessary wires to that location using the guidelines in  
Table 4.  
Table 4: Wire Requirements  
Device  
AC Power Transformer  
Wire Requirements  
2-conductor, 18-gauge, 25 feet max  
Single conductor, 16-gauge solid, 25 feet max  
4-conductor  
Earth Ground  
Telephone (RJ-31X)  
2- or 4-conductor, 18- to 22-gauge, 300-ohms  
max loop resistance including device  
Detection Devices  
2-conductor, 22-gauge, 175 feet max  
2-conductor, 18-gauge, 440 feet max  
Speakers  
SuperBus 2000 Devices  
4-conductor, 22- or 18-gauge  
Interrogator 200 AVM Power and Microphone 4-conductor, 22-gauge, shielded  
2-conductor, 22-gauge, 330 feet max  
2-conductor, 18-gauge, 830 feet max  
2-Wire Smoke Detectors  
(based on 10-ohms max loop resistance plus  
a 2k-ohm, end-of-line resistor)  
Mounting the Panel  
Use the following procedure to mount the panel to the wall or wall studs.  
Make sure you are free of static electricity whenever you work on the panel with the cover  
open. To discharge any static, first touch the metal panel chassis, then stay in contact with  
the chassis when touching the circuit board. Using an approved grounding strap is recom-  
!
mended.  
Caution  
¾ꢀTo mount the panel:  
1. Open the panel door and remove the necessary wiring knockouts (see Figure 2). Be careful  
not to damage the circuit board.  
2. Feed all wires through wiring knockouts and place the panel in position against the wall.  
3. Level the panel and mark the top right and bottom mounting holes (see Figure 2). You will  
be unable to mark the top left mounting hole.  
4. Make a level mark 10 inches to the left of the top right mounting mark. This will be the posi-  
tion of the top left mounting screw.  
5. Install anchors where studs are not present.  
Note  
6. Partially insert screws into the two top mounting hole locations, then hang the panel on the  
Insert the top left screw as  
far as possible into the wall,  
leaving enough room to  
hang the panel on it. After  
the panel is hung, you will  
be unable to tighten this  
screw.  
two screws.  
7. Recheck for level, insert the two lower screws, and tighten the top right and lower mounting  
screws.  
Concord Ultra  
8
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I
D
:
X
X
X
X
X
X
X
X
Mounting  
Hole  
SuperBus 2000  
Transceiver  
Panel Circuit Board  
(under Transceiver)  
Knockout  
Knockout  
Phone Interface/  
Voice Module  
Mounting  
Holes  
Figure 2. Mounting the Panel  
Identify Panel  
Components  
Before installing devices and making wiring connections, familiarize yourself with the main  
panel components. Figure 3 shows the three main panel components: the circuit board, trans-  
ceiver and phone interface/voice module.  
Transceiver  
Panel Circuit Board  
Snapcard  
Header  
I
D
:
X
X
X
X
X
X
X
X
Antenna Terminal  
Blocks  
Power LED  
Backup Battery Leads  
Power Line Carrier Card  
Phone  
Supervision  
Status LED  
Card  
Programming Touchpad  
Header  
Terminal Strip  
Terminal Strip  
Phone Interface/Voice Module  
Terminal Strip  
Status LED  
DIP Switches  
Figure 3. Panel Components  
Installing Antennas  
Install the antennas (included with panel) through the holes in the panel cabinet and into the  
inside terminal of each antenna terminal block on the SuperBus 2000 Transceiver (see Figure 4).  
9
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Connect  
To Inside  
Terminals  
I
D
:
X
X
X
X
X
X
X
X
Transceiver  
Figure 4. Installing the Antennas  
Note  
Connecting the Panel to Earth Ground  
For maximum protection from lightning strikes and transients, connect the lower-left circuit  
board screw to earth ground as shown in Figure 5. Use 16-gauge, solid copper wire from an earth  
grounded cold water pipe clamp to the panel.  
For best results, it is recom-  
mended that you crimp a  
spade lug on the wire end at  
the panel and secure the lug  
under the circuit board  
screw as shown in Figure 5.  
I
D
:
X
X
X
X
X
X
X
X
Transceiver  
To Water Pipe  
Panel  
Circuit  
Board  
Pipe  
Ground Clamp  
Figure 5. Connecting the Panel to Earth Ground  
Installing Optional SnapCards  
The SnapCard Header on the right side of the panel allows for the installation of one SnapCard.  
Install the desired SnapCard onto the panel SnapCard Header and secure it in place with two  
screws, included with the card (see Figure 6).  
Connect all necessary input/output wiring using the Installation Instructions included with the  
SnapCard.  
Note  
Figure 6 shows the control  
panel without the transceiver  
and its mounting brackets.  
Connector  
SnapCard  
SnapCard  
Header  
Screw Locations  
Figure 6. Installing a SnapCard  
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Note  
Connecting Detection Devices to Panel Zone Inputs  
Zone inputs 1 through 8 are supervised using included 2k-ohm, end-of-line resistors at the last  
device on each circuit. All eight zones accept either normally open (N/O) or normally closed (N/  
C) detection devices.  
The panel comes with fac-  
tory programmed onboard  
hardwire zones. Install  
2k-ohm, end of line (EOL)  
resistors on all unused fac-  
tory programmed onboard  
hardwire zones. If you don’t  
want to install EOL resistors,  
delete any unused zones  
from memory. See Table 8  
for onboard hardwire zone  
factory programming.  
Connecting Intrusion Detection Devices  
The graphics in Figure 7 show the typical wiring for N/C and N/O door/window intrusion detec-  
tion and for a Detection Systems model DS922 (part no. 13-082) motion detector. The minimum  
available panel voltage for hardwired PIR motion detectors is 8.5 VDC (9.5 VDC for UL listed  
installations).  
Note  
When using 2-wire smoke detectors on zone 8, the Two-Wire Smoke setting (in program mode) must be  
turned on before entering the LEARN SENSORS menu. See ONBOARD OPTIONSINPUTS in the section  
“Programming the Panel” for complete details.  
Panel Terminals  
+12  
Zone  
7
Zone 2  
Zone 3  
GND  
GND  
BUS  
Panel  
Terminals  
4
2
0
2
1
Normally  
Closed  
(N/C)  
Contacts  
In Series  
Motion  
Detector  
Normally Open  
(N/O) Contacts in  
Parallel  
2k Ohm EOL  
Resistor 49-454  
L
P
L
N
-
+
2k Ohm EOL  
Resistor 49-454  
2k Ohm EOL Resistor 49-454  
(Locate at Sensor)  
Figure 7. Wiring Intrusion Detection  
Connecting 2-Wire Smoke Detectors  
Zone input 8 can be set up (in program mode) to accept the following 12 VDC, 2-wire smoke  
detectors:  
System Sensor models 2100D, 2100TD, 2100S, 2100TS, 2400, 2400TH  
ESL models 429AT, 521B, 521BXT—(models 521B and 521BXT require the following dip  
switch settings: 1-on, 2-off)  
Use only the 2-wire smoke detector models described above. Alarm signals from other  
detectors may not be processed correctly if the panel has lost AC power and is operat-  
ing only from the backup battery.  
!
Caution  
When set up for 2-wire smoke detectors, zone 8 can handle up to 10 smoke detectors with  
120 uA maximum idle current per detector. Maximum total loop current allowed in an alarm con-  
dition is 100 mA. Connect one or more, 2-wire smoke detectors to the panel as shown in  
Figure 8.  
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Note  
The Two-Wire Smoke set-  
ting (in program mode) must  
be off when using 4-wire  
smoke detectors. See  
ONBOARD OPTIONSINPUTS  
in the section “Programming  
the Panel” for complete  
details.  
2-Wire  
4-Wire  
+12V  
Zone  
Z
N
+
1
V
2W2 SMK  
O 8 E  
8
2
W
S
M
K
Panel  
Terminals  
Panel  
Terminals  
2
2
2
2
2
3
23  
Model  
449AT  
+
-
Model  
449AT  
+
-
2k Ohm EOL  
Resistor 49-454  
(Locate at Last Detector)  
2k Ohm EOL  
Resistor 49-454  
(Locate at Last Detector)  
Figure 8. Wiring Smoke Detectors  
Connecting 4-Wire Smoke Detectors  
Zone input 8 can be used with 4-wire smoke detectors that latch and remain in the alarm state  
until power is removed, then restored to the detector. The panel provides this power interruption  
from terminal 23 (2-wire smoke power +), provided that zone 8 is learned into sensor group 26  
(fire).  
Note  
Table 5 describes the minimum available panel power. Use only 4-wire smoke detectors that  
operate at these power limits. Connect up to five Sentrol (ESL) model 449AT (part no. 13-360)  
smoke detectors to panel power and zone 8 input as shown in Figure 8.  
Zone 8 must be learned into  
sensor group 26 (fire) for  
connected smoke detectors  
to reset after canceling a fire  
alarm.  
Table 5: Panel Minimum Available Power  
Min. Voltage/Max. Current Available  
8.3 VDC, up to 30 mA total (combined alarm) current  
8.1 VDC, up to 40 mA total (combined alarm) current  
7.7 VDC, up to 60 mA total (combined alarm) current  
7.4 VDC, up to 80 mA total (combined alarm) current  
Connecting Speakers  
Note  
The panel provides one siren driver output for intrusion (steady), fire (temporal 3), and auxiliary  
(on-off-on-off) alarm sounds. This output trips only for partition 1 alarms.  
Install all sirens/speakers  
indoors, in a concealed loca-  
tion.  
The output can drive a single 8-ohm speaker or multiple speaker circuit of 8-ohms or higher (as  
shown in the following speaker wiring diagrams). Compatible speakers are described under  
“Connecting Piezo Sirens”.  
To avoid disabling the panel speaker output, do not make speaker connections with the  
panel powered up.  
!
Caution  
15-Watt Speaker (13-060)  
For exterior siren applications. Connect the speaker to the panel as shown in Figure 9.  
Concord Ultra  
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Hardwire Interior Speaker (60-528)  
For interior siren applications. Connect the speaker to the panel as shown in Figure 9.  
Connect only the large speaker to the panel terminals 7 and 8 as shown. The smaller  
speaker cannot handle to output of terminals 7 and 8. To avoid damaging the speaker,  
the smaller speaker should not be connected to terminals 7 and 8.  
!
Caution  
Connect two units to the panel terminals with speakers in series (16-ohms), as shown in  
Figure 10.  
Exterior  
Interior  
Speaker  
7
Speaker  
8
8
7
Speaker  
Splice  
2 8-Ohm Speakers in  
Series (16 Ohms)  
Not Used  
7
8
Panel  
Terminals  
Figure 9. Wiring Speakers  
Not Used  
Not Used  
Speaker  
Panel  
Terminals  
Figure 10. Wiring Two Hardwire Interior Speakers w/Dual Speaker Units to Panel Terminals  
Connecting Piezo Sirens  
Output 1  
Onboard output 1 (OUT 1—terminal 9) is an open-collector (switched path-to-ground), program-  
mable output that can handle a maximum of 200 mA current sink. The default setting (01614)  
activates the output 15 seconds after a police or fire alarm condition occurs. This allows you to  
connect a piezo siren without changing the output configuration number in programming. This  
output is typically used for exterior siren application.  
Output 2  
Onboard output 2 (OUT 2—terminal 10) is an open-collector (switched path-to-ground), pro-  
grammable output that can handle a maximum of 200 mA current sink. The default setting  
13  
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(01710) activates the output for status and alarm tones, allowing for a piezo siren connection  
without changing the output configuration number. It is typically used for interior siren applica-  
tion.  
For more information on output configuration numbers, see “Onboard Options Menu”.  
Note  
Exterior Sirens  
Piezo siren connections to  
terminal 10 require a 2k  
resistor that can be located  
at the panel, since it does  
not supervise the circuit. If  
using an external power  
supply instead of panel ter-  
minal 4, the supply voltage  
must be limited to 9.5 VDC  
maximum and the negative  
side of the power supply  
must be connected to panel  
ground (terminal 3).  
Hardwire Exterior Siren (13-046)  
Note  
This siren is not UL approved for use as an outdoor sounding device.  
Connect the siren to panel as shown in Figure 11.  
Interior Sirens  
Interior Piezo Siren (60-278)  
Connect the piezo siren to the panel terminals with a 2k-ohm resistor, as shown in Figure 11.  
Interior  
Exterior  
+12V Out 2  
10  
Panel  
4
Panel Terminals  
Terminals  
+12V Out 1  
2k Ohm  
Resistor  
49-454  
4
9
Black  
Red  
Red  
Black  
Figure 11. Wiring Sirens  
Note  
Slim Line Hardwire Interior Siren (60-483-01)  
The volume switch settings  
inside the siren do not affect  
the siren output.  
Connect the siren to the panel as shown in Figure 12.  
Panel  
Terminals  
+12V  
OUT2  
Not  
4
10  
Used  
Figure 12. Wiring the Slim Line Hardwire Interior Siren  
Installing Supervised Wireless Sirens (60-736-95)  
Note  
Supervised Wireless Sirens (SWS) plug directly into electrical outlets and are not wired to the  
panel. The panel (when powered by a line carrier power transformer) sends alarm and status mes-  
sages to the siren, along the building AC wiring.  
Power Line Carrier Card  
must be installed for Super-  
vised Wireless Sirens to  
work.  
For supervised operation, the siren has a built-in transmitter that, when learned into panel mem-  
ory, transmits to the panel receiver if the siren has a low battery or other trouble condition.  
Before plugging in Supervised Wireless Sirens, the panel must be powered up and partition  
House Codes and the SWS Supervision Code set (in program mode) to the desired settings.  
The following procedures describe the basic steps for installing Supervised Wireless Sirens. For  
complete installation details, refer to the Supervised Wireless Siren Installation Instructions,  
included with each siren.  
Concord Ultra  
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Note  
¾ꢀFor unsupervised wireless siren installations:  
Regardless of supervised or  
unsupervised siren installa-  
tion, you must follow the  
order of installation as  
described to avoid learning  
the wrong (or undesired)  
House Code and SWS  
Supervision Code into siren  
memory.  
1. Power up the panel (see “Powering Up the Panel”).  
2. Enter program mode and set the partition House Code to the desired setting (see the LIGHT  
CONTROL menu in the section “Programming the Panel”).  
3. Exit program mode.  
4. Install the siren backup battery.  
5. Plug the siren into an electrical outlet.  
6. Press the STATUS button on any working touchpad. The siren should beep once and the  
siren LED should flash 5 times, indicating it has learned the partition House Code.  
7. If the siren doesn’t beep or the LED doesn’t flash, reset the house code on the siren by press-  
ing and holding its button for 20 seconds. The siren will beep three times when the memory  
has been cleared. Repeat step 6.  
¾ꢀFor supervised wireless siren installations:  
1. Power up the panel (see “Powering Up the Panel”).  
2. Install the siren backup battery.  
3. Clear the siren memory by pressing and holding the siren button for 20 seconds. The siren  
will beep three times when the memory has been cleared.  
4. Enter program mode and set the partition House Code to the desired setting (see the LIGHT  
CONTROL menu in the section “Programming the Panel”).  
Note  
5. Proceed to the SIREN OPTIONS menu and set the SWS Supervision Code to the desired set-  
ting.  
6. Proceed to the LEARN SENSORS menu and select the desired partition, sensor group 33, and  
the desired sensor number.  
When installing Supervised  
Wireless Sirens for super-  
vised operation, be sure to  
program sensor text that  
clearly identifies each siren.  
For example, HALLWAY  
SIREN or BASEMENT  
SIREN. This can help both  
you and your customer  
locate a specific siren if a  
problem occurs.  
7. When the touchpad display shows TRIP SENSOR nn, plug the siren into an electrical outlet.  
The siren should beep once and the siren LED should flash 10 times, indicating the panel  
learned the siren transmitter ID and that the siren learned both the partition House Code and  
SWS Supervision Code.  
8. Exit program mode.  
Connecting an Interrogator 200 Audio Verification Module (60-677)  
Connect the Interrogator 200 Audio Verification Module (AVM) to the panel terminals as shown  
in Figure 13. Partition 1 use only.  
If a speaker is already connected to panel terminals 7 and 8, the Interrogator 200  
speaker must be hooked up in series with that speaker to provide a 16-ohm load. Hook-  
ing up speakers in parallel to panel terminals 7 and 8 creates a 4-ohm load that can  
cause permanent damage to the panel.  
!
Caution  
Black  
Yellow  
Splice  
Run Separate  
Wire Cables  
As Shown  
Cable Shield  
Panel Terminals  
7
8
4
3
1
1
+
1
2
V
G
N
D
M
I
C
Speaker  
Figure 13. Connecting an Interrogator 200 AVM to the Panel  
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Connecting Alphanumeric and Fixed Display Touchpads  
Alphanumeric and Fixed Display touchpads use the same color-coded wire scheme. Connect the  
touchpads to the panel power output and bus terminals as shown in Figure 14.  
GND +12V  
A BUS B  
5
3
4
6
SuperBus 2000  
Fixed Display  
Touchpad or  
LCD Alphanumeric  
Touchpads  
Figure 14. Wiring Touchpads  
Installing SuperBus 2000 Modules  
SuperBus 2000 modules can be installed inside the panel cabinet or away from the panel. Use the  
following guidelines when installing modules inside the panel cabinet:  
Up to 16 bus modules can be connected to the panel. (The transceiver and Phone Interface/  
Voice Module each count as one module, leaving 14 available.)  
Up to 2 of the SuperBus 2000 modules listed in Table 1 can be mounted inside the cabinet.  
SuperBus 2000 modules can be mounted inside the cabinet either to the right of the Trans-  
ceiver on the mounting brackets or to the right of the Phone Interface/Voice Module (see  
Figure 15).  
I
D
:
X
X
X
X
X
X
X
X
Locations for  
mounting SuperBus  
Modules  
Figure 15. Mounting SuperBus 2000 Modules Inside the Cabinet  
SuperBus 2000 Phone Interface/Voice Module  
The module requires panel power and bus connections (already wired), phone line connection  
through panel terminals and DB-8 cord (from an RJ-31X jack), and speaker connection through  
panel terminals.  
Note  
In UL Listed installations, the  
Phone Interface/Voice Mod-  
ule is for supplementary use  
only.  
Note  
Wiring—Phone Line  
For RJ-31X connections,  
see “Installing an RJ-31X  
Phone Jack (13-081).  
For partition 1, connect the phone line to the module through the panel terminals using the DB-8  
cord (from an RJ-31X jack) as shown in Figure 16. Much of the connection between the Panel  
Circuit Board and the Phone Interface/Voice Module is pre-wired. For partition 2 phone connec-  
tion, see the SuperBus 2000 Phone Interface/Voice Module Installation Instructions.  
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Phone Interface/Voice Module Terminal Strip  
1
2
3
4
5
6
7
8
9
1
0
1
1
1
2
1
3
1
4
+
1
2
V
A
B
G
N
D
G
N
D
S
P
K
1
S
P
K
2
A
U
D
1
A
U
D
2
G
N
D
T
I
P
1
T
I
P
2
R
I
N
G
R
I
N
G
2
1
Brn  
Red  
Grn  
Gry  
2
4
2
5
2
6
2
7
Panel Terminals  
DB-8 Cord  
Plug  
Brn  
Grn  
Gry  
Red  
RJ-31X Jack  
6
0
7
3
4
1
0
9
d
.
d
s
f
Figure 16. Connecting a Phone Line  
Wiring—Speaker  
To connect a speaker to the panel, wire the speaker to the Phone Interface/Voice Module termi-  
nals 6 and 7, as shown in Figure 17.  
Phone Interface/Voice Module Terminal Strip  
1
4
1
3
1
2
1
1
1
0
9
8
5
4
2
1
6
3
7
R
I
N
G
R
I
N
G
T
I
P
2
T
I
P
1
G
N
D
A
U
D
2
A
U
D
1
G
N
D
G
N
D
A
+
1
2
V
S
P
K
1
B
S
P
K
2
1
2
Not Used  
Figure 17. Wiring a Speaker  
SuperBus 2000 Energy Saver Module (60-620-01)  
Connect the Energy Saver Module to the panel and premises thermostat as shown in Figure 18.  
HEAT  
1
2
3
4
5
6
OFF  
A/C  
50 60 70 80 90  
TO  
HVAC  
GND  
+12V  
A
BUS  
B
PANEL  
TERMINALS  
3
4
5
6
Figure 18. Connecting the Energy Saver Module  
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SuperBus 2000 8Z Input Module (60-774)  
Connect the SuperBus 2000 8Z Input Module to the panel as shown in Figure 19.  
Connect all necessary input wiring using the Installation Instructions included with module.  
SuperBus 2000 4-Relay Output Module (60-770)  
Connect the SuperBus 2000 4-Relay Output Module to the panel as shown in Figure 19.  
Connect all necessary output wiring using the Installation Instructions included with the module.  
Input  
Output  
I
D
:
X
X
X
X
X
X
X
X
I
D
:
X
X
X
X
X
X
X
X
1
2
3
4
5
6
7
8
9
1
0
1
1
1
2
1
3
1
4
1
5
1
6
1
7
1
8
1
2
3
4
5
6
7
8
9
1
0
1
1
1
2
1
3
1
4
1
5
1
6
G
N
D
+
1
2
V
B
U
S
B
A
G
N
D
+
1
2
V
B
U
S
B
A
3
4
5
6
3
4
5
6
Figure 19. Wiring Input and Output Modules  
SuperBus 2000 Cellular Backup Module  
Connect the SuperBus 2000 Cellular Backup Module to the panel as shown in Figure 20.  
1
2
3
4
5
6
G
N
D
+
1
2
V
A
B
U
S
B
Panel  
Terminals  
6
0
7
3
4
g
3
0
6
d
.
d
s
f
3
4
5
6
Figure 20. Connecting the Cellular Backup Module to the Panel  
SuperBus 2000 Automation Module (60-783-02)  
Connect the SuperBus 2000 Automation Module to the panel as shown in Figure 21.  
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DB-9 Serial Cable  
Automation Module Circuit Board  
Automation  
Device  
1
2
3
4
5
6
G
N
D
+
1
2
V
B
U
S
B
A
Panel  
3
4
5
6
Terminals  
Figure 21. Connecting the SuperBus to the Panel  
SuperBus 2000 Wireless Gateway Module (60-861)  
Connect the SuperBus 2000 Wireless Gateway Module to the panel as shown in Figure 22.  
+
1
2
V
A
B
G
N
D
Z
1
Z
C
O
M
Module Wiring Terminals  
OR  
Panel Terminals  
3
4
5
6
G
N
D
+
1
2
V
A
B
U
S
B
UL-Listed  
Normally  
UL-Listed  
Normally  
Open (N/C)  
Contacts  
Closed (N/C)  
in Parallel  
Contacts  
in Series  
2.0K Ohm EOL Resistor 01-022  
(Install at Last Contact)  
6
0
8
6
1
G
0
3
A
.
D
S
F
Figure 22. Connecting the Wireless Gateway Module to the Panel  
Setting Device Address on SuperBus 2000 Devices  
When the panel is powered up it automatically assigns device addresses and unit numbers to  
SuperBus 2000 devices, enabling the panel and module to communicate.  
Note  
Installing an RJ-31X Phone Jack (13-081)  
Use the following guidelines when installing an RJ-31X phone jack for system control by phone  
and central station monitoring.  
The panel cannot be used  
on a digital or PBX phone  
line. These systems are  
designed for digital type  
devices only, operating any-  
where from 5 volts DC and  
up. The panel uses an ana-  
log modem and does not  
have a digital converter,  
adapter, or interface to oper-  
ate through such systems.  
Locate the RJ-31X jack (CA-38A in Canada) no further than five feet from the panel.  
The panel must be connected to a standard analog (loop-start) phone line, that provides 48  
volts DC (on-hook or idle) which increases to 89 to 105 volts DC (ring voltage).  
For full line seizure, install an RJ-31X phone jack on the premises phone line so the panel is  
ahead of all phones and other devices on the line. This allows the panel to take control of the  
phone line when an alarm occurs, even if the phone is in use or off-hook.  
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Note  
If an analog line is not available, contact a telecommunications specialist and request an ana-  
log line off the phone switch (PBX mainframe) or a 1FB (standard business line).  
Connecting the panel to an  
analog line off the phone  
switch places the panel  
ahead of the phone system,  
preventing panel access  
from phones on the pre-  
mises. However, the panel  
can still be accessed from  
off-site phones.  
¾ꢀTo connect a phone line to the panel using an RJ-31X/CA-38A jack (see Figure 23):  
1. Run a 4-conductor cable from the TELCO protector block to the jack location.  
2. Connect one end of the cable to the jack (see B in Figure 34).  
3. At the TELCO protector block, remove the premises phone lines from the block and splice  
them to the black and white (or yellow) wires of the 4-conductor cable (see C in Figure 34).  
4. Connect the green and red wires from the 4-conductor cable to the TIP (+) and RING (-)  
posts on the block (see D in Figure 34).  
5. Check the phones on the premises for dial tone and the ability to dial out and make phone  
calls. If phones do not work correctly, check all wiring and correct where necessary. Proceed  
to the “Troubleshooting” section of this manual if problems persist.  
Gry  
Brn  
Grn  
RJ-31X  
Jack  
Red  
B
TELCO  
Protector Block  
A
RJ-31X  
Phone  
Line  
T
I
P
R
I
N
G
(
+
)
(
-
)
Wire  
Run  
D
Red  
Green  
Black  
White  
Red  
(or Yellow)  
C
Green  
Lines From  
Phones On  
Premises  
Figure 23. Installing an RJ-31X Phone Jack  
Connecting the AC Power Transformer  
The panel must be powered with the Line Carrier Power Transformer that supplies 24 VAC, 50  
VA (60-779). Connect the power transformer to the panel as shown in Figure 24.  
Do not plug in the power transformer at this time. The panel must be powered up using  
the sequence of steps described in the next section, “Powering Up the Panel.”  
!
Caution  
Backup Battery Connections  
Panel Terminals  
2
4
V
A
C
Black  
Red  
1
2
Black  
Red  
6
0
7
3
4
g
1
0
4
d
.
d
s
f
Battery  
Figure 24. Connecting a Power Transformer and Backup Battery to the Panel  
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Powering Up the Panel  
After connecting and wiring all devices to the panel, you are ready to apply AC and backup bat-  
tery power to the panel. The panel comes with the backup battery leads already connected to the  
lugs on the panel.  
¾ꢀTo power up the panel:  
1. Connect the red and black battery leads not already connected to the lugs on the panel to the  
battery terminals (see Figure 24).  
2. Plug the transformer into an outlet that is not controlled by a switch.  
Alphanumeric touchpads display ************, then SCANNING BUS DEVICES, and finally a  
date and time display.  
Note  
3. To permanently mount the transformer, unplug it and remove the existing screw securing the  
AC outlet cover.  
If alphanumeric touchpads  
don’t display anything,  
immediately unplug the  
transformer and disconnect  
the backup battery. Refer to  
the “Troubleshooting” sec-  
tion.  
Use extreme caution when securing the transformer to a metal outlet cover. You could  
receive a serious shock if a metal outlet cover drops down onto the prongs of the plug  
!
while you are securing the transformer and cover to the outlet box.  
Warning  
4. Hold the outlet cover in place and plug the transformer into the lower receptacle.  
5. Use the screw supplied with the transformer to secure the transformer to the outlet cover.  
Programming  
the Panel  
For on-site system programming, an alphanumeric touchpad is required.  
Entering Program Mode  
Entering program mode is done using an installer/dealer code (default = 4321). The system can  
be put into program mode only when the system is disarmed.  
Note  
¾ꢀTo enter program mode:  
If the system is powered up  
after the programming  
touchpad is connected or if a  
bus command scan is exe-  
cuted, the programming  
touchpad will be “learned”  
into the system and must  
later be manually deleted.  
1. Make sure the system is disarmed in all partitions.  
2. Press 8 + 4321 + 0 + 0. The display shows SYSTEM PROGRAMMING.  
¾ꢀTo enter programming mode using a programming touchpad:  
1. Connect the wires from the Programming Touchpad Cable (60-791) to the power and bus  
wires on an alphanumeric touchpad, matching the wire colors on each.  
2. Make sure the system is powered up and disarmed.  
3. Connect the plug on the cable onto the panel programming touchpad header (see Figure 25).  
4. Press 8 + 4321 + 0 + 2. The touchpad sounds one short beep. Press * and verify that the dis-  
play shows SERVICE TOUCHPAD ACTIVE.  
5. Press 8 + 4321 + 0 + 0 and the display shows SYSTEM PROGRAMMING.  
6. After programming is completed, simply disconnect the touchpad from the panel header.  
T
e
s
t
S
y
s
t
e
m
W
e
e
k
l
y
O
f
f
S
t
a
y
A
w
a
y
Programming  
Touchpad  
Cable (60-791)  
A
1
4
2
3
p
r
r
e
e
s
s
s
s
b
b
o
o
t
t
h
h
N
o
D
e
l
a
y
S
i
l
e
n
t
P
a
g
e
r
B
C
D
5
8
6
9
p
F
e
a
t
u
r
e
s
S
y
s
t
e
m
M
e
n
u
7
p
r
e
s
s
b
o
t
h
S
t
a
t
u
s
L
i
g
h
t
s
B
y
p
a
s
s
0
#
*
6
0
7
3
4
G
3
0
8
D
.
D
S
F
Figure 25. Connecting a Programming Touchpad  
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Touchpad Button Programming Functions  
In program mode, touchpad buttons let you navigate to all installer programming menus for con-  
figuring the system. Table 6 describes the touchpad button functions in program mode.  
Table 6: Touchpad Button Functions  
Button  
Programming Function  
Selects menu item or data entry.  
#
*
Deselects menu item or data entry (if pressed before #).  
Scroll through available options at the current menu tier. Also scroll through sen-  
sor text options during sensor text programming.  
A & B  
C
Enters pauses when programming phone numbers.  
Deletes certain programmed settings.  
D
0 thru 9  
1 & 2  
1 thru 6  
7 & 9  
Enter numeric values wherever needed.  
Select off (1) or on (2) wherever needed.  
Press and hold to enter alphabetical characters A thru F for account numbers.  
Press and hold to enter * (7) or # (9) for phone numbers.  
Moving Through Program Mode Tiers and Menus  
There are two basic tiers of programming menus. Tier 1 menus are accessible immediately after  
entering program mode (see Figure 26).  
Tier 1  
Menu  
B
A
B
A
B
A
B
A
B
Exit  
Programming  
Ready  
System  
Programming  
Demo Kit  
Off/On  
Partition 1  
Copy  
Clear  
Memory  
#
*
Figure 26. Tier 1 Program Menus  
Arrows pointing right represent pressing B to advance forward through the menus. Pressing A  
moves through the menus in reverse.  
The arrow below the SYSTEM PROGRAMMING menu represents pressing # to advance to tier 2 pro-  
gramming menus. Only when SYSTEM PROGRAMMING is displayed can you advance to tier 2  
menus (see Figure 27).  
Tier 2  
Menu  
B
A
B
A
B
A
B
A
B
A
Light  
Control  
Phone  
Options  
Security  
Phones  
Timers  
#
#
#
#
#
*
*
*
*
*
B
A
B
A
B
A
B
A
B
A
Touchpad  
Options  
Siren  
Options  
Audio  
Verification  
Reporting  
Sensors  
#
#
#
#
#
#
#
*
*
*
*
*
B
A
B
A
Accessory  
Modules  
Onboard  
Options  
To Security Menu  
From Security Menu  
6
0
7
3
4
g
3
1
0
d
.
d
s
f
*
*
Figure 27. Tier 2 Program Menus  
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Again, arrows pointing right represent pressing B to advance forward through the menus. Press-  
ing A moves through the menus in reverse.  
Arrows below each menu represent pressing # to advance to those settings that pertain to that  
menu. Only when a specific menu is displayed can you advance to those settings. For example,  
from the SENSORS menu pressing # gives you access to learning sensors, programming sensor  
text, deleting sensors, and viewing/editing sensor programming. Settings in tier 2 menus can also  
be accessed by entering shortcut numbers. See the section, “Programming Tier 2 Menu Items”  
for complete details.  
Programming Tier 1 Menu Items  
This section guides you through programming tier 1 menu items as they appear in sequence. The  
exact order you follow will depend on whether you’re installing a new system or changing pro-  
gramming in an existing system.  
Demo Kit Mode (System Programming)  
(Default = off) This setting determines whether the panel is used for a standard installation (off)  
or as a demo kit (on). When the Demo Kit option is on, only sensors learned into groups 01 and  
03, duress code use, and phone test (8 + System Master Code + 2) will be reported. Turning on  
this feature and performing a memory clear changes the following settings:  
Partition 1 Master Code = 1000  
Partition 2 Master Code = 2000  
User Code 00 = 1001 (partition 1 code—can also be used to jump to partition 2)  
User Code 01 = 1002 (partition 1 code—can also be used to bypass sensors)  
User Code 02 = 2001 (partition 2 code—can also be used for remote or off-site access)  
User Code 03 = 2002 (partition 2 code—can also be used to perform system tests)  
User Code 04 = 1122 (partition 1 code—can also be used to jump to partition 2, for remote  
or off-site access, and system tests)  
User Code 05 = 1122 (partition 2 code—can also be used to jump to partition 1, for remote  
or off-site access, bypassing sensors, and system tests)  
Partition 1 House Code = 255 (P)  
Partition 2 House Code = 254 (O)  
Zone 1 (hardwire input 1) = Group 10, Front Door  
Zone 2 (hardwire input 2) = Group 13, Bedroom Window  
Zone 3 (hardwire input 3) = Group 17, Living Room Motion Sensor  
Zone 4 (hardwire input 4) = Group 1, Panic  
Zone 5 (wireless, keychain touchpad, ID F00201) = Group 01, (no text)  
Zone 6 (wireless, DWS, ID A00206) = Group 13, Kitchen Window  
COMM FAILURE = off Demo Kit = on  
AVM code = 1212  
Entry Delay = 8 sec  
Exit Delay = 8 sec  
Extended Delay = 1 minute  
Siren Timeout = 2 minutes  
¾ꢀTo turn Demo Kit Mode off or on:  
1. With the display showing DEMO KIT MODE OFF/ON (current setting), press 1 (off) or 2 (on),  
then press #.  
2. The display flashes the entered setting, then stops after pressing # and displays DEMO KIT  
MODE OFF/ON (new setting).  
Partition 1 Copy (System Programming)  
(Default = none) After programming all settings pertaining to partition 1, you can make an exact  
copy to use for partition 2. This helps reduce programming time when the system is set up for  
two partitions. If there are certain settings that are unique to partition 2, simply advance to the  
appropriate menu and make the necessary changes.  
¾ꢀTo Copy Partition 1:  
Š
With the display showing PARTITION 1 COPY, press # + installer CODE + #. The display  
flashes, then stops after pressing # and shows DONE.  
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Clear Memory (System Programming)  
Clearing memory deletes all existing programming information (except the Dealer Code).  
¾ꢀTo Clear Panel Memory:  
Note  
Clearing the memory will  
erase onboard hardwire  
zone factory programming.  
1. With the system in program mode, press A or B until the display shows CLEAR MEMORY.  
2. Press # and the display shows ENTER CODE TO CLEAR MEMORY.  
3. Enter the 4-digit installer or dealer code (if programmed) + #. After about five seconds, the  
system restarts and the panel scans the bus to learn all bus devices.  
If the system doesn’t respond as described, repeat step 3.  
Programming Tier 2 Menu Items  
This section guides you through programming tier 2 menu items as they appear in sequence.  
Figure 27 shows the menus available on tier 2.  
Each menu on tier 2 represents a group of settings related to the menu name. Some tier 2 menus  
break down into settings that affect the whole system (global) or a specific partition.  
Using Shortcut Numbers  
To go directly to a setting in tier 2, you can enter the shortcut number for that setting. Shortcut  
numbers in this manual appear in parenthesis ( ), next to the setting name. The menu appears to  
the right. For example this heading shows the Downloader Code shortcut to be 0000.  
System Programming  
Downloader Code (0000)  
Shortcut numbers can be used from any setting location within tier 2.  
¾ꢀTo advance to tier 2 program menus:  
Š
With the system in program mode and the display showing SYSTEM PROGRAMMING, press #  
once. The display should show SECURITY.  
Security Menu  
The SECURITY menu lets you choose whether security settings affect the whole system (global) or  
a specific partition.  
¾ꢀTo access global or partition security menu items:  
1. With the display showing SECURITY, press #. The display should show GLOBAL.  
2. Press # again to advance to global settings, or press A or B to display PARTITION n, then press  
# to advance to selected partition 1 or 2 settings.  
The following describes how to program the security settings that appear under GLOBAL.  
Security-Global (Default = 12345)  
¾ To program a Downloader Code:  
Downloader Code (0000)  
The 5-digit downloader code is used in conjunction with downloader pro-  
gramming. The down-loader operator must have the panel account number  
and downloader code in order to perform any programming.  
1. With the display showing DOWNLOADER  
CODE nnnnn (current code), enter the desired  
5-digit code, + ƒ. The display flashes the  
entered code.  
Note  
The Downloader Code cannot be deleted from panel memory. To change the  
Downloader Code to its default setting, enter 12345 in the procedure to the right.  
The Downloader Code will be reset to defaults during a Memory Clear only if the  
Dealer Code is not set OR if the Dealer Code is used to initiate the Memory Clear.  
2. Press ƒ and the display shows the new  
code.  
Security-Global (Default = 4321)  
Installer Code (0001)  
¾ To program a Downloader Code:  
¾ꢀTo program an Installer Code:  
The 4-digit installer code is used for entering program mode and  
changing system settings. If a dealer code is programmed, only those  
settings not associated with phone numbers can be changed.  
1. With the display showing INSTALLER CODE nnnn  
(current code), enter the desired 4-digit code.  
The display flashes the entered code.  
Note  
The Installer Code cannot be deleted or cleared from panel memory. To  
change the Installer Code to its default setting, enter 4321.  
2. Press # and the display shows the new code.  
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Security-Global (Default = none)  
Dealer Code (0002)  
¾ꢀTo program a Dealer Code:  
The 4-digit dealer code is used to prevent unauthorized persons  
from changing the programmed central station phone numbers.  
When this feature is enabled, central station phone numbers  
cannot be changed (unless you enter the program mode by  
using the dealer code). All other system settings are still acces-  
sible by entering the program mode with the installer code.  
1. With the display showing DEALER CODE ****, enter the  
desired 4-digit code. The display flashes the entered  
code.  
2. Press # and the display shows the new code.  
¾ꢀTo delete a Dealer Code:  
Note  
The Dealer Code cannot be deleted by clearing panel memory.  
1. With the display showing DEALER CODE nnnn (current  
code), press D. The display shows DEALER CODE ****.  
Security-Global (Default = on)  
Access Code Lock (0003)  
¾ꢀTo turn Access Code Lock off or on:  
This setting determines whether or not the panel will include Access  
Codes when sending user information to the automation module.  
When this option is on, it means the Access Codes are not sent.  
1. With the display showing ACCESS CODE LOCK  
ON/OFF, press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
Security-Global (Default = on)  
SIA False Alarm Reduction (0004)  
¾ To turn SIA False Alarm Reduction  
Controls the following settings that are required by the SIA False Alarm Reduction  
Standard:  
off or on:  
1. With the display showing SIA FALSE  
ALARM (current setting), press 1  
(off) or 2 (on). The display flashes  
the entered setting.  
Arming level changes made from wireless touchpads and keychain touchpads  
are sounded (beeps) on exterior siren output (on) OR are not sounded on exte-  
rior siren output (off).  
Note  
2. Press ƒ and the display shows the  
The siren output must be configured for “Exterior Siren” (016xx) and on the two onboard  
outputs and SnapCard outputs only, for the arming level beeps to be annunciated.  
new setting.  
The Arming Always Silent feature is disabled for users if this setting is on OR  
can be controlled by users if the setting is off. Silent Arming on Demand is not  
affected.  
The following sections describe the security settings that appear under PARTITION 1 and 2.  
Security-Partition 1-2 (Default = 00000)  
Account Number (partition 1: 0010, partition 2: 0020)  
¾ꢀTo program an Account Number:  
The account number is used as panel (or customer) identification for the  
central monitoring station. The panel sends the account number every  
time it reports to the central station. Account numbers must be 1 to 10  
characters long.  
1. With the display showing ACCOUNT NUMBER  
nnnnn (current number), enter the desired  
account number. The display flashes the  
entered number.  
Alpha characters A–F can be assigned to the account number by pressing  
and holding buttons 1–6 respectively, until the character appears.  
2. Press # and the display shows the new number.  
Security-Partition 1-2 (Default = off)  
Quick Arm (partition 1: 0011, partition 2: 0021)  
¾ꢀTo turn Quick Arm off or on:  
Quick Arm allows system arming without using an access code. When  
Quick Arm is on, the system arming level can be increased from Level 1-  
OFF to LEVEL 2-STAY, from Level 1-OFF to LEVEL 3-AWAY, or from  
Level 2-STAY to LEVEL 3-AWAY, without entering an access code.  
1. With the display showing QUICK ARM OFF/ON  
(current setting), press 1 (off) or 2 (on). The  
display flashes the entered setting.  
2. Press # and the display shows the new setting.  
A valid access code is still required to decrease the arming level or disarm  
the system.  
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Security-Partition 1-2 (Default = on)  
Quick Exit (partition 1: 0012, partition 2: 0022)  
¾ꢀTo turn Quick Exit off or on:  
This setting determines whether or not users can open and close a standard entry/exit  
door without causing an alarm (while the system is armed).  
1. With the display showing QUICK  
EXIT OFF/ON (current setting),  
press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the  
new setting.  
This feature would be useful if the user wants to go out to get the morning paper  
while the system is armed. This feature also allows the user to leave the armed pre-  
mises without having to disarm and re-arm the system.  
When Quick Exit is on, pressing D on a touchpad (while the system is armed) starts a  
2-minute timer that allows one standard entry/exit door (sensor groups 10 and 19  
only) to be activated once (opened, then closed).  
When this feature is off, the system must be disarmed before any protected door is  
opened.  
Note  
For UL Listed installations, this feature must be set to off.  
Security-Partition 1-2 (Default = on)  
Exit Extension (partition 1: 0013, partition 2: 0023)  
¾ꢀTo turn Exit Extension off or on:  
This setting determines whether or not the user can re-enter and exit again through an  
entry or exit delay door (without disarming and re-arming the system). This helps pre-  
vent exit faults and false alarms by allowing users to re-enter the premises for a forgot-  
ten item.  
1. With the display showing EXIT  
EXTENSION OFF/ON (current set-  
ting), press 1 (off) or 2 (on). The  
display flashes the entered setting.  
2. Press # and the display shows the  
new setting.  
When Exit Extension is on, the panel restarts the exit delay timer if the user re-enters  
the premises through a standard delay door before the standard exit delay time expires.  
When this feature is off, the exit delay timer does not restart if the user re-enters the  
premises, forcing the user to disarm the system to avoid setting off an accidental alarm.  
Security-Partition 1-2 (Default = on)  
Auto Stay Arming (partition 1: 0014, partition 2: 0024)  
¾ꢀTo turn Auto Stay Arming off or on:  
This setting determines whether or not the system automatically arms to STAY  
(level 2) if the user arms the system to AWAY (level 3) without exiting the premises.  
This can help prevent accidental alarms by deactivating interior motion sensors dur-  
ing occupied arming periods.  
1. With the display showing AUTO  
STAY ARMING OFF/ON (current set-  
ting), press 1 (off) or 2 (on). The  
display flashes the entered setting.  
2. Press # and the display shows the  
new setting.  
Note  
Arming the system to “AWAY with No Delay” overrides the Auto Stay Arming feature.  
When this feature is on and the system is armed to AWAY, touchpads (and other sta-  
tus sounders) emit one exit delay beep every four seconds, then one every second  
during the last 10 seconds. If the exit delay time expires with no standard delay sen-  
sor activation, the system automatically arms to STAY.  
Concord Ultra  
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Security-Partition 1-2 (Default = none)  
Keyswitch Sensor (partition 1: 0015, partition 2: 0025)  
¾ꢀTo assign a Keyswitch Sensor:  
This feature lets users arm and disarm the system using either a keyswitch wired to  
a hardwire zone input or a wireless door/window sensor.  
1. With the display showing KEY-  
SWITCH SENSOR nn (current sensor  
number), enter the desired sensor  
number (01–96). The display flashes  
the entered sensor number.  
2. Press # and the display shows the  
new number.  
Note  
It is recommended that keyswitch sensors are learned into group 28.  
For example, if sensor 1 is designated as the keyswitch sensor and the system is  
disarmed, then tripping sensor 1 could arm the system to AWAY. If the system is  
armed to STAY or AWAY, then tripping the sensor could disarm the system  
(depending on keyswitch style).  
¾ꢀTo delete a Keyswitch Sensor:  
The panel reports opening, closing, and force armed reports (if turned on) to the  
central monitoring station.  
1. With the display showing KEY-  
SWITCH SENSOR nn (current sensor  
number), press D to erase the key-  
switch sensor attribute.  
Note  
A bypassed keyswitch sensor cannot arm or disarm the system.  
During an audible alarm, keyswitch sensors can disarm the system (which sends a can-  
cel report to the central monitoring station), but cannot arm the system. The system can  
be armed only after the siren timeout expires.  
Keyswitch sensors test the same as any other sensor and do not arm or disarm the sys-  
tem during a sensor test.  
Security-Partition 1-2 (Default = transition)  
Keyswitch Style (partition 1: 0016, partition 2: 0026)  
¾ꢀTo assign a Keyswitch Style:  
This feature allows users to select how they want the system to behave when  
armed/disarmed by a keyswitch sensor. The choices are as follows:  
1. With the display showing KEYSWITCH  
STYLE TRANSITION/STATE (current setting),  
press 1 for Transition or 2 for State. The  
display flashes the entered setting.  
2. Press # and the display shows the new set-  
ting.  
Transition: If keyswitch style is set to transition and the keyswitch sensor is  
tripped (opened) when the system is disarmed (level 1), the panel will auto-  
matically arm to AWAY (level 3). If the sensor is tripped (opened) when the  
system is armed to AWAY (level 3) or STAY (level 2), the panel will auto-  
matically disarm.  
State: If keyswitch style is set to state, when the keyswitch sensor is tripped  
(opened) the panel arms to AWAY (level 3). If the sensor is restored (closed)  
the panel disarms.  
Opening, closing, and force arming reports (if turned on) are reported to the  
central station for both keyswitch styles.  
Security-Partition 1-2 (Default = none)  
Duress Code (partition 1: 0017, partition 2: 0027)  
¾ꢀTo program a Duress Code:  
The duress code is a unique 4-digit access code that allows users to operate  
the system and, at the same time, instructs the panel to send a silent alarm  
report to the central station.  
1. With the display showing DURESS CODE  
****, enter the desired 4-digit duress code.  
The display flashes the entered setting.  
2. Press # and the display shows the new  
code.  
Do not use a duress code unless it is absolutely necessary. Using duress  
codes often results in false alarms due to code entry errors. If a duress code is  
absolutely necessary, use it with an audio verification module (AVM) to  
reduce false alarms and accidental dispatches.  
¾ꢀTo delete a Duress Code:  
Note  
1. With the display showing DURESS CODE  
nnnn (current code), press D. The display  
shows DURESS CODE ****.  
To use this feature, the Duress Option setting under the reporting—partition 1 (2) menu  
must be turned on.  
Phones Menu  
The PHONES menu lets you set up central station reporting for the system. The following  
describes how to program the settings that appear under CS PHONE 1-3.  
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Phones-CS Phone 1-3 (Default = none)  
Phone Number (cs phone 1: 0100, cs phone 2: 0110, cs phone  
3: 0120)  
¾ꢀTo program a Central Station Phone  
This setting is used for programming the central station receiver phone number.  
Phone numbers can be 1 to 24 digits long, including pauses or * and # charac-  
ters.  
Number:  
1. With the display showing PHONE NUM-  
BER _ (or current number), enter the  
desired phone number. The display  
flashes the entered number.  
2. Press # and the display shows the new  
number.  
To enter pauses, press C.  
To enter *, press and hold 7 for about two seconds.  
To enter #, press and hold 9 for about two seconds.  
Note  
The PHONE NUMBER menus are not accessible if a Dealer Code is programmed and the  
Installer Code is used to enter installer programming mode. To access these menus  
when a Dealer Code is programmed, you must enter installer programming mode  
using the Dealer Code.  
¾ꢀTo delete a Central Station Phone Num-  
ber:  
1. With the display showing PHONE NUM-  
BER (current number), press D. The dis-  
play shows PHONE NUMBER _.  
Call-waiting services should be disabled to prevent interrupting panel communication  
to the central monitoring station. To program a dialing prefix that disables call-waiting,  
see the Call Wait Cancel setting under the menu PHONE OPTIONS—GLOBAL.  
For UL 1635 listed installations, a phone number must be programmed.  
Phones-CS Phone 1-3 (Defaults: CS  
Phone 1 = on, CS Phone 2&3 = off)  
High Level Rpts (cs phone 1: 0101, cs phone 2: 0111, cs  
phone 3: 0121)  
¾ꢀTo turn High-Level Reports off or on:  
When this setting is on, the following conditions report to the central station:  
1. With the display showing HIGH LEVEL  
RPTS OFF/ON (current setting), press 1  
(off) or 2 (on). The display flashes the  
entered setting.  
2. Press # and the display shows the new  
setting.  
Fire, Police, Auxiliary, and Duress alarms  
No Activity  
Receiver Failure (or jam)  
Tamper conditions, including Zone Tampers and System Tamper (40 incor-  
rect key presses or touchpad supervisory)  
Entering or exiting Sensor Test mode  
Phone Test  
Note  
For UL 1635 listed installations, this feature must be set to on.  
Phones-CS Phone 1-3 (Defaults: CS  
Phone 1 = on, CS Phone 2&3 = off)  
Low Level Rpts (cs phone 1: 0102, cs phone 2: 0112, cs phone  
3: 0122)  
¾ꢀTo turn Low-Level Reports off or on:  
When this setting is on, the following non-alarm conditions report to the central  
station:  
1. With the display showing LOW LEVEL  
RPTS OFF/ON (current setting), press 1  
(off) or 2 (on). The display flashes the  
entered setting.  
2. Press # and the display shows the new  
setting.  
Force Armed  
Hardwire Zone Trouble (open or short)  
Supervisory (wireless devices)  
Low Battery (wireless devices)  
Phone Test  
Other non-alarm related conditions  
Note  
For UL 1635 listed installations, this feature must be set to on.  
Concord Ultra  
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Phones-CS Phone 1-3 (Default = off)  
Exception Rpts (cs phone 1: 0103, cs phone 2: 0113, cs phone  
3: 0123)  
¾ꢀTo turn Exception Reports off or on:  
When this setting is on, the panel reports to the central station if the system is  
not armed or disarmed at the specified schedule times.  
1. With the display showing EXCEPTION  
RPTS OFF/ON (current setting), press 1  
(off) or 2 (on). The display flashes the  
entered setting.  
2. Press # and the display shows the new  
setting.  
Phones-CS Phone 1-3 (Default = off)  
Open/Close Rpts (cs phone 1: 0104, cs phone 2: 0114, cs  
phone 3: 0124)  
¾ꢀTo turn Opening/Closing Reports off or  
This setting determines whether opening and closing reports are sent to the cen-  
tral station. When turned on, the panel sends a closing report when the system is  
armed and an opening report when the system is disarmed.  
on:  
1. With the display showing OPEN/CLOSE  
RPTS OFF/ON (current setting), press 1  
(off) or 2 (on). The display flashes the  
entered setting.  
2. Press # and the display shows the new  
setting.  
Note  
To use this feature, the Opening Reports and Closing Reports settings under the  
REPORTING menu must be turned on for that partition.  
Phones-CS Phone 1-3 (Defaults: CS  
Phone 1 = on, CS Phone 2&3 = off)  
Backup (cs phone 1: 0105, cs phone 2: 0115, cs phone 3:  
0125)  
¾ꢀTo turn Backup off or on:  
This setting determines whether or not the panel uses another programmed cen-  
tral station phone number for reporting if attempts with the first number are  
unsuccessful.  
1. With the display showing BACK UP  
OFF/ON (current setting), press 1 (off)  
or 2 (on). The display flashes the  
entered setting.  
2. Press # and the display shows the new  
setting.  
When Back Up is off, the panel will make up to eight attempts to deliver a report  
with the programmed phone number.  
When Back Up is set to on, the panel makes up to 16 attempts to deliver the  
report, alternating between the programmed phone number and the backup  
phone number.  
CS PHONE 1 is backed up by CS PHONE 2.  
CS PHONE 2 is backed up by CS PHONE 1.  
CS PHONE 3 is backed up by CS PHONE 1.  
Phones-CS Phone 1-3 (Default = CID)  
SIA/CID Reporting (cs phone 1: 0106, cs phone 2: 0116, cs  
phone 3: 0126)  
¾ꢀTo select SIA or CID reporting:  
This setting determines whether the panel uses the SIA or CID (Contact ID)  
reporting format for central station communication.  
1. With the display showing REPORTING  
FORMAT SIA/CID (current setting), press  
1 (for SIA) or 2 (for CID). The display  
flashes the entered setting.  
2. Press # and the display shows the new  
setting.  
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Phones-CS Phone 1-3 (Defaults: CS  
Phone 1 = on, CS Phone 2&3 = off)  
Cellular Backup (cs phone 1: 0107, cs phone 2: 0117, cs  
phone 3: 0127)  
¾ꢀTo turn Cellular Backup off or on:  
This setting determines whether the panel uses cellular communication for  
reporting if attempts using a landline are unsuccessful.  
1. With the display showing CELLULAR  
BACKUP, press 1 (for off) or 2 (for on).  
The display flashes the entered setting.  
2. Press # and the display shows the new  
setting.  
The following describes how to program the phone settings that appear under PAGER PHONE 1-5.  
Phones-Pager Phone 1-5 (Default = none)  
Phone Number (pager 1: 0130, pager 2: 0140, pager 3:  
0150, pager 4: 0160, pager 5: 0170)  
¾ꢀTo program a Pager Phone Number:  
This setting is used for programming a phone number that communicates to  
a pager. Phone numbers can be 1 to 24 digits long and include pauses, a sky-  
link number, and 7-digit PIN number.  
1. With the display showing PHONE NUMBER  
_ (or current number), enter the desired  
pager phone number. The display flashes  
the entered number.  
2. Press # and the display shows the new set-  
ting.  
Note  
Call-waiting services should be disabled to prevent interrupting panel communica-  
tion to the pager(s). To program a dialing prefix that disables call-waiting, see the  
Call Wait Cancel setting under the menu PHONE OPTIONS—GLOBAL.  
To enter pauses, press C.  
To enter *, press and hold 7 for about two seconds.  
To enter #, press and hold 9 for about two seconds.  
¾ꢀTo delete a Pager Phone Number:  
1. With the display showing PHONE NUMBER  
(current number), press D. The display  
shows PHONE NUMBER _.  
Phones-Pager Phone 1-5 (Default = on)  
High Level Rpts (pager 1: 0131, pager 2: 0141, pager 3:  
0151, pager 4: 0161, pager 5: 0171)  
¾ꢀTo turn High-Level Reports off or on:  
This setting determines whether the following alarm conditions report to a  
pager:  
1. With the display showing HIGH LEVEL  
RPTS OFF/ON (current setting), press 1 (off)  
or 2 (on). The display flashes the entered  
setting.  
2. Press # and the display shows the new set-  
ting.  
Fire, Police, Auxiliary, and Duress alarms  
No Activity  
Receiver Failure (or jam)  
Tamper conditions, including Zone Tampers and System Tamper (40  
incorrect key presses or touchpad supervisory)  
Entering or exiting Sensor Test mode  
Phone Test  
Phones-Pager Phone 1-5 (Default = off)  
Low Level Rpts (pager 1: 0132, pager 2: 0142, pager 3:  
0152, pager 4: 0162, pager 5: 0172)  
¾ꢀTo turn Low-Level Reports off or on:  
This setting determines whether the following non-alarm conditions report  
to a pager:  
1. With the display showing LOW LEVEL RPTS  
OFF/ON (current setting), press 1 (off) or 2  
(on). The display flashes the entered set-  
ting.  
2. Press # and the display shows the new set-  
ting.  
Force Armed  
Hardwire Zone Trouble (open or short)  
Supervisory (wireless devices)  
Low Battery (wireless devices)  
Phone Test  
Other non-alarm related conditions  
Concord Ultra  
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Phones-Pager Phone 1-5 (Default = off)  
Exception Rpts (pager 1: 0133, pager 2: 0143, pager 3:  
0153, pager 4: 0163, pager 5: 0173)  
¾ꢀTo turn Exception Reports off or on:  
This setting determines whether the panel reports to a pager if the system  
is not armed or disarmed at the specified schedule times, if open/close  
reports are turned on.  
1. With the display showing EXCEPTION RPTS  
OFF/ON (current setting), press 1 (off) or 2  
(on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Phones-Pager Phone 1-5 (Default = off)  
Open/Close Rpts (pager 1: 0134, pager 2: 0144, pager 3:  
0154, pager 4: 0164, pager 5: 0174)  
¾ꢀTo turn Opening/Closing Reports off or on:  
This setting determines whether opening and closing reports are sent to a  
pager. When turned on, the panel sends a closing report when the system  
is armed and an opening report when the system is disarmed.  
1. With the display showing OPEN/CLOSE RPTS  
OFF/ON (current setting), press 1 (off) or 2 (on).  
The display flashes the entered setting.  
Note  
2. Press # and the display shows the new setting.  
To use this feature, the opening reports and closing reports settings under the  
REPORTING menu must be turned on for that partition.  
Phones-Pager Phone 1-5 (Default = on)  
Latchkey Rpts (pager 1: 0135, pager 2: 0145, pager 3:  
0155, pager 4: 0165, pager 5: 0175)  
¾ꢀTo turn Latchkey reports off or on:  
This setting determines whether the panel reports to a pager when the  
system is armed or disarmed, according to latchkey time scheduling.  
1. With the display showing LATCHKEY RPTS  
OFF/ON (current setting), press 1 (off) or 2  
(on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Phones-Pager Phone 1-5 (Default = on)  
Streamlining (pager 1: 0136, pager 2: 0146, pager 3:  
0156, pager 4: 0166, pager 5: 0176)  
¾ꢀTo turn Streamlining off or on:  
This setting determines whether the panel includes (off) or excludes (on)  
the account number when reporting to a pager.  
1. With the display showing STREAMLINING OFF/  
ON (current setting), press 1 (off) or 2 (on).  
The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Phones-Pager Phone 1-5 (Default = 1)  
Ptn Assignment (pager 1: 0137, pager 2: 0147,  
pager 3: 0157, pager 4: 0167, pager 5: 0177)  
¾ꢀTo set up Partition Assignments for pager reporting:  
This setting determines the partition that reports to a pager.  
Both partitions can be assigned to report to a single pager.  
1. With the display showing PTN ASSIGNMENT 1/2/12 (cur-  
rent setting), press 1 or 2 to select partition 1 or 2 (press  
1 and 2 to select both partition 1 and 2). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
The following describes how to program the phone settings that appear under DOWNLOADER  
PHONE.  
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Phones-Downloader Phone (Default = none)  
Phone Number (0180)  
¾ꢀTo program a downloader phone number:  
Use this setting to enter the phone number of an off-site com-  
puter that can be used to program the panel through the phone  
line. Phone numbers can be 1 to 24 digits long, including  
pauses or * and # characters.  
1. With the display showing PHONE NUMBER (current num-  
ber), enter the desired phone number. The display  
flashes the entered number.  
2. Press # and the display shows the new setting.  
Note  
Call-waiting services should be disabled to prevent interrupting  
panel communication to the downloader. To program a dialing pre-  
fix that disables call-waiting, see the Call Wait Cancel setting under  
the menu PHONE OPTIONS—GLOBAL.  
¾ꢀTo delete a downloader phone number:  
1. With the display showing PHONE NUMBER (current num-  
ber), press D to erase the number. The display shows  
PHONE NUMBER_.  
To enter pauses, press C.  
To enter *, press and hold 7 for about two seconds.  
To enter #, press and hold 9 for about two seconds.  
Phone Options Menu  
The PHONE OPTIONS menu lets you set up system phone access and communications that affect  
the whole system (global) or a specific partition.  
The following describe how to program the phone option settings that appear under GLOBAL.  
Phone Options-Global (Default = on)  
Phone Test (02000)  
¾ꢀTo turn the Phone Test setting off or on:  
This setting determines if the user can, at any time, test the com-  
munication from the panel to the central station or a pager by  
entering 8 + CODE + 2 (# + 8 + CODE + 2 from a touch-tone  
phone).  
1. With the display showing PHONE TEST OFF/ON (cur-  
rent setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
For UL 1635 listed installations, this feature must be set to on.  
Phone Options-Global (Default = off)  
Auto Phone Test (02001)  
¾ꢀTo turn Automatic Phone Test off or on:  
This setting determines if the panel sends a phone test automati-  
cally to the central station or a pager on a predetermined sched-  
ule. (Refer to the “Phone Test Freq.” and “Next Phone Test”  
settings found under TIMERS—GLOBAL).  
1. With the display showing AUTO PHONE TEST OFF/ON  
(current setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
For UL 1635 listed installations, this feature must be set to on.  
Phone Options-Global (Default = on)  
Auto Test Reset (02002)  
¾ꢀTo turn Auto Test Reset off or on:  
This setting determines whether or not the Auto Phone Test interval is reset after  
any successful report to the central monitoring station. (Refer to the “Phone Test  
Freq.” and “Next Phone Test” settings found under TIMERS—GLOBAL).  
1. With the display showing AUTO TEST  
RESET OFF/ON (current setting), press  
1 (off) or 2 (on). The display flashes  
the entered setting.  
When this feature is on, the panel considers any successful report to the central  
monitoring station to be a successful phone test. Thus, any panel report resets the  
Next Phone Test setting to the Phone Test Freq. value. The panel only conducts an  
Auto Phone Test if no other reports have been made during the Phone Test Freq.  
time period.  
2. Press # and the display shows the new  
setting.  
Note  
Phone Test Freq must be set to 2 or higher for Auto Test Reset to work.  
When this feature is off, an Auto Phone Test is always conducted according to the  
schedule of the Phone Test Freq. setting, even if the panel makes other reports to  
the central monitoring station during that time period.  
Concord Ultra  
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Phone Options-Global (Default = on)  
Comm Failure (02003)  
¾ꢀTo turn Communication Failure notifi-  
This setting determines whether the panel activates trouble beeps to alert users on  
the premises that communication to the central station failed. Failure notification  
occurs after the third unsuccessful reporting attempt to the central station/pager.  
cation off or on:  
1. With the display showing COMM FAIL-  
URE OFF/ON (current setting), press 1  
(off) or 2 (on). The display flashes the  
entered setting.  
2. Press # and the display shows the new  
setting.  
If a Phone Supervision Card (60-789) is installed, failure notification can occur  
immediately if inadequate phone line voltage is detected upon the initial dialing  
attempt.  
Note  
For UL 1635 listed installations, this feature must be turned on.  
Phone Options-Global (Default = on)  
DTMF Dialing (02004)  
¾ꢀTo turn DTMF Dialing off or on:  
This setting determines whether the panel uses  
DTMF tones (on) or pulse (off) for dialing pro-  
grammed phone numbers.  
1. With the display showing DTMF DIALING OFF/ON (current setting),  
press 1 (off) or 2 (on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Phone Options-Global (Default = on)  
Dialer Abort (02005)  
¾ꢀTo turn Dialer Abort off or on:  
This setting determines whether or not the user can stop a panel before it sends a  
false alarm to the central station.  
1. With the display showing DIALER  
ABORT OFF/ON (current setting),  
press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the  
new setting.  
When this feature is on, alarm reports from sensors in groups 00–20, 34, and 35 can  
be aborted. To abort the dialing attempt, the user must enter 1 + user code within the  
Dialer Abort Delay time setting (defaulted to 30 sec). Cancel and restoral reports  
from these sensor groups are aborted at the same time. The following reports can  
also be aborted.  
System Alarm Tamper/Cancel  
No Activity Alarm/Cancel  
Touchpad Police and Auxiliary Panic/Cancel  
Recent Closing and Two Trip Error  
Note  
Fire alarm reports to the central station cannot be aborted.  
Phone Options-Global (Default = 30 sec.)  
Dialer Abort Delay (02006)  
¾ꢀTo change the Dial Abort Delay:  
This setting determines how much time  
the user has to abort a panel report.  
1. With the display showing DIAL ABORT DELAY nn SECS (current setting), enter  
the desired time (15–45). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
For UL Listed systems, the combined time for  
the Entry Delay (0310/320) and Dialer Abort  
Delay must not exceed 60 seconds.  
Phone Options-Global (Default = on)  
Cancel Message (02007)  
¾ꢀTo turn Cancel Message off or on:  
This setting determines whether or not the  
panel displays a cancel message after the  
user disarms the system to clear an alarm  
condition.  
1. With the display showing CANCEL MESSAGE OFF/ON (current setting), press  
1 (off) or 2 (on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
33  
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Phone Options-Global (Default = 15 sec.)  
Pager Delay (02008)  
¾ꢀTo set the Pager Delay time:  
This setting determines how long a report is delayed to a  
pager, after the panel dials the pager number.  
1. With the display showing PAGER DELAY nn SECS (current set-  
ting), enter a delay time (0–30). The display flashes the  
entered setting.  
Note  
The Pager Delay time should not be set below 5 seconds,  
unless absolutely necessary.  
2. Press # and the display shows the new setting.  
Phone Options-Global (Default = none)  
Call Wait Cancel (02009)  
¾ꢀTo set up Call Wait Cancel:  
This feature lets you set up a dialing prefix to disable the call waiting feature  
before the panel makes its first dialing attempt to any programmed central  
monitoring station or downloader phone number. The prefix can be up to  
eight digits.  
1. With the display showing CALL WAIT CAN-  
CEL __ (or current setting), enter the  
desired prefix. The display flashes the  
entered setting.  
2. Press # and the display shows the new set-  
ting.  
To enter pauses, press C.  
To enter *, press and hold 7 for one second.  
To enter #, press and hold 9 for one second.  
¾ꢀTo delete the Call Wait Cancel prefix:  
DO NOT change this option from its default if the customer doesn’t  
have call waiting. Verify with the customer that they have call waiting  
with their phone service provider before changing this option from its  
default. Changing this option from its default without call waiting  
will prohibit the panel from calling the central station.  
1. With the display showing CALL WAIT CAN-  
CEL __ (or current setting), press D.  
!
Caution  
Phone Options-Global (Default = on)  
Dial Tone Detect (02010)  
¾ꢀTo set up Dial Tone Detect:  
When this setting is on, the panel begins dialing as  
soon as it detects a dial tone. When this feature is  
off, the panel begins dialing a few seconds after  
seizing the phone line.  
1. With the display showing DIAL TONE DETECT OFF/ON (current set-  
ting), press 1 (off) or 2 (on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
There is no Dial Tone Detect on the last dialing  
attempt.  
The following sections describe the phone option settings that appear under PARTITION 1-2.  
A Phone Interface/Voice module must be installed for the system to use the settings under PHONE  
OPTIONS— PARTITION 1-2.  
Phone Options-Partition 1-2 (Default = on)  
Local Phone Control (partition 1: 0210,  
partition 2: 0220)  
¾ꢀTo set up Local Phone Control:  
When this feature is on, the panel can be accessed  
from a phone on the premises.  
1. With the display showing LOCAL PHONE CTRL OFF/ON (current set-  
ting), press 1 (off) or 2 (on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Phone Options-Partition 1-2 (Default = on)  
Remote Access (partition 1: 0211, par-  
tition 2: 0221)  
¾ꢀTo turn Remote Access off or on:  
When this setting is on, the panel can be accessed  
from an off-site phone.  
1. With the display showing REMOTE ACCESS OFF/ON (current setting),  
press 1 (off) or 2 (on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Concord Ultra  
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Phone Options-Partition 1-2 (Default = on)  
Ring/Hang/Ring (partition 1: 0212, partition 2: 0222)  
¾ꢀTo turn Ring/Hang/Ring access off or on:  
This setting determines how the panel picks up (seizes) the phone line. Select  
“on” if an answering machine shares the phone line with the panel. Select  
“off” if there is no answering machine sharing the phone line with the panel.  
1. With the display showing RING/HANG/  
RING OFF/ON (current setting), press 1  
(off) or 2 (on). The display begins flash-  
ing the entered selection.  
2. Press # and the display shows the new  
setting.  
Note  
The Remote Access setting must be turned on for this feature to work.  
When this feature is on, the person who is calling the panel must use the fol-  
lowing procedure:  
1. Listen for one or two full rings.  
2. Hang up.  
3. Call the premises again within the next 10–40 seconds. The system  
answers after the first ring.  
When this feature is off, the system answers after 12 full rings.  
Phone Options-Partition 1 only (Default = none)  
Line Fail Delay (partition 1: 0213)  
¾ꢀTo set the Line Fail Delay time:  
This setting determines the amount of time the  
partition 1 phone line voltage must be absent  
before the panel indicates a phone failure trouble  
condition. If a delay is not programmed (default),  
the panel will not monitor the phone line voltage.  
1. With partition 1 selected, press A or B until the display shows LINE  
FAIL DELAY nn SECS (current setting).  
2. Enter the desired time value (10–240 seconds). The display flashes the  
entered setting.  
3. Press # and the display shows the new setting.  
Note  
Line Fail Delay is not available for partition 2 at this  
time.  
¾ꢀTo delete the Line Fail Delay time:  
1. With partition 1 selected, press A or B until the display shows LINE  
FAIL DELAY nn SECS (current setting).  
2. Press D to delete the current line fail delay time.  
Phone Options-Partition 1-2 (Default = on)  
Toll Saver (partition 1: 0214, partition  
2: 0224)  
¾ꢀTo turn Toll Saver off or on:  
This setting determines whether the panel  
answers a phone call on the eighth ring (on) or  
twelfth ring (off) when a trouble condition exists.  
1. With the desired partition selected, press A or B until the display  
shows TOLL SAVER OFF/ON (current setting).  
2. Press 1 (off) or 2 (on). The display flashes the entered setting.  
3. Press # and the display shows the new setting.  
Phone Options-Partition 1-2 (Default = off)  
Phone Panic (partition 1: 0215, parti-  
tion 2: 0225)  
¾ꢀTo turn Phone Panic off or on:  
This setting determines whether or not a police  
panic alarm can be activated from a touch-tone  
phone. When this feature is on, pressing # +  
****** from a touch-tone phone on the premises  
causes a panic alarm.  
1. With the desired partition selected, press A or B until the display  
shows PHONE PANIC OFF/ON (current setting).  
2. Press 1 (off) or 2 (on). The display flashes the entered setting.  
3. Press # and the display shows the new setting.  
35  
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Phone Options-Partition 1-2 (Default = #)  
Phone Access Key (partition 1: 0216, partition 2: 0226)  
¾ꢀTo change the Phone Access Key:  
This setting determines which touch-tone phone button is used for system  
access and control.  
1. With the desired partition selected, press A or  
B until the display shows PHONE ACCESS KEY  
#/* (current setting).  
2. Press 1 (for *) or 2 (for #). The display flashes  
the entered setting.  
3. Press # and the display shows the new setting.  
If the Local Phone Control feature is enabled, the user can pick up the  
phone and press # (within 5 seconds) to access the security system. The  
panel seizes the phone line and waits for the user to enter system com-  
mands. Phone access can be changed from # to * (see the following note).  
Note  
Use the default setting (#) to avoid conflicts between the security system and  
other phone devices and services. Many phone devices (such as answering  
machines, computer modems, and FAX machines) and services (such as call-  
waiting, call-forwarding, and some banking transactions) require * to initiate  
their operation, so using * for this security feature could cause conflicts.  
Timers Menu  
The TIMERS menu lets you set up the various system feature times that affect the whole system  
(global) or a specific partition.  
The following describes how to program the timer settings that appear under GLOBAL.  
Timers-Global (Default = random between 01:00 and 04:00)  
Supervisory Time (0300)  
¾ꢀTo set the Supervisory Time:  
This setting determines what time of day the panel  
sends supervisory, low battery, or auto phone test  
reports to the central station.  
1. With the display showing SUPERVISORY TIME HH:MM (current  
setting), enter the desired 4-digit time value. For example,  
enter 0330 to set the supervisory time for 3:30 A.M. The display  
flashes the entered setting.  
Note  
The panel clock must be set with the correct time for accu-  
rate supervisory time reporting. See “Time and Date Menu”.  
2. Press # and the display shows the new setting.  
Timers-Global (Default = 12 hours)  
RF Tx Timeout (0301)  
¾ꢀTo set the RF Tx Timeout:  
This setting determines how many hours (2–24) the  
panel has to receive at least one signal from a wireless  
sensor (learned into a supervised group). If the panel  
does not receive a signal from any supervised wireless  
sensor within the set time, the panel reports a supervi-  
sory condition to the central station.  
1. With the display showing RF TX TIMEOUT nn HOURS (current  
setting), enter the desired timeout value (2–24). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
For ULUL 985 & 1635 listed installations, the RF Tx Timeout  
must be set to 4 hours. For UL 1023 listed installations, the  
RF Tx Timeout must be set to 24 hours.  
Timers-Global (Default = 7 days)  
Phone Test Freq. (0302)  
¾ꢀTo set the Phone Test Freq:  
This setting determines how often the panel conducts the auto-  
matic phone test (see “Auto Phone Test” under PHONE  
1. With the display showing PHONE TEST FREQ nnn DAYS  
(current setting), enter the number of days (1–255). The  
display flashes the entered setting.  
OPTIONS—GLOBAL). The system can be set to perform an auto-  
matic phone test anywhere from every day to every 255 days.  
2. Press # and the display shows the new setting.  
Note  
For UL 1635 listed installations, this feature must be set to 1.  
Concord Ultra  
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Timers-Global (Default = 7 days)  
Next Phone Test (0303)  
¾ꢀTo set the Next Phone Test:  
This setting is used by the Auto Phone Test feature (see PHONE  
OPTIONS—GLOBAL) to determine when the next automatic phone  
test should occur. This setting should be the same as, or less than,  
the Phone Test Freq. setting.  
1. With the display showing NEXT PHONE TEST nnn DAYS  
(current setting), enter the number of days (1–255).  
The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
For UL 1635 listed installations, this feature must be set to 1.  
Timers-Global (Default 4 sec.)  
Output Trip Time (0304)  
¾ꢀTo set the Output Trip Time:  
This setting determines how long outputs  
are activated when tripped (if they are con-  
figured for a momentary response).  
1. With the display showing OUTPUT TRIP TIME nn SECS (current setting), enter  
the number of seconds (1–12). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Timers-Global (Default = 24 hours)  
Activity Timeout (0305)  
¾ꢀTo set the Activity Timeout:  
This setting determines when the system sends a “no  
activity” report. The panel can be set to wait from 1–  
42 hours. If no user interaction or device activation  
occurs in that time, the panel sends a report to the  
central station.  
1. With the display showing ACTIVITY TIMEOUT nn HOURS (current  
setting), enter the number of hours (1–42). The display flashes the  
entered setting.  
2. Press # and the display shows the new setting.  
Timers-Global (Default = on)  
Daylight Saving (0306)  
¾ꢀTo turn Daylight Saving off or on:  
When this setting is on, the panel clock automati-  
cally adjusts for daylight saving time changes.  
1. With the display showing DAYLIGHT SAVING OFF/ON (current set-  
ting), press 1 (off) or 2 (on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
The following sections describe the timer settings that appear under PARTITION 1-2.  
Timers-Partition 1-2 (Default = 30 sec.)  
Entry Delay (partition 1: 0310, partition 2: 0320)  
¾ꢀTo set the Entry Delay:  
This setting determines how much time the user has to dis-  
arm the system (after entering the armed premises through a  
“designated delay door”) without causing an alarm.  
1. With the display showing ENTRY DELAY nnn SECS (current  
setting), enter the desired time value (30–240 using 8-sec-  
ond intervals). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
For residential UL Listed installations, the Entry Delay must be  
set to 45 seconds or less. The combined time for the Entry Delay  
and Dialer Abort Delay (02006) must not exceed 60 seconds.  
Timers-Partition 1-2 (Default = 60 sec.)  
Exit Delay (partition 1: 0311, partition 2: 0321)  
¾ꢀTo set the Exit Delay:  
This setting determines how much time the user has (after  
arming the system) to leave the premises through a “desig-  
nated delay door” without causing an alarm.  
1. With the display showing EXIT DELAY nnn SECS (current  
setting), enter the desired time value (45–184 using 8-sec-  
ond intervals). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
For UL 1023 listed installations, this feature must be set to 60  
seconds or less.  
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Timers-Partition 1-2 (Default = 4 min.)  
Extended Delay (partition 1: 0312, partition 2: 0322)  
¾ꢀTo set the Extended Delay:  
This setting determines how much time the user has (after arming  
the system) to enter or exit the premises through a “designated  
extended delay door” (1–8 minutes).  
1. With the display showing EXTENDED DELAY n MIN-  
UTES (current setting), enter the desired time value  
(1–8). The display flashes the entered setting.  
Note  
For UL Listed installations Extended Delay may not be used.  
2. Press # and the display shows the new setting.  
Timers-Partition 1-2 (Default = 4 min.)  
Siren Timeout (partition 1: 0313, partition 2:  
0323)  
¾ꢀTo set the Siren Timeout:  
This setting determines how long sirens sound (1–30 min-  
utes) if no one is present to disarm the system.  
1. With the display showing SIREN TIMEOUT nn MINUTES (cur-  
rent setting), enter the desired time value (1–30). The dis-  
play flashes the entered setting.  
Note  
For UL Listed installations, the Siren Timeout must be set to 4  
minutes or more.  
2. Press # and the display show the new setting.  
Timers-Partition 1-2 (Default = 22:00 [10:00 pm])  
Sleep Time (partition 1: 0314, partition 2: 0324)  
¾ꢀTo set the Sleep Time:  
This setting determines the start time of a 10 hour window  
during which trouble beeps are suppressed. The initial occur-  
rence of an event that causes trouble beeps within this win-  
dow will not sound trouble beeps until the Sleep Time  
window expires. If trouble beeps from a previous event are  
due to be restarted during the sleep time window, they will  
be restarted one hour prior to Sleep Time.  
1. With the display showing SLEEP TIME hh:mm (current set-  
ting), enter the desired time value (00:00-23:50 using 10  
minute intervals). The display flashes the entered setting.  
2. Press # and the display show the new setting.  
¾ꢀTo turn off Sleep Time:  
1. With the display showing SLEEP TIME hh:mm (current set-  
ting), press D.  
Note  
For UL listed installations, this feature must be set to off.  
Light Control Menu  
Note  
The LIGHT CONTROL menu lets you set up light activation for a specific partition.  
For light control to work, X10  
Powerhouse Lamp Modules  
must be installed at desired  
lamps.  
The following describes how to program the light control settings that appear under PARTITION 1  
and PARTITION 2.  
Light Control-Partition 1-2 (Default = none)  
Entry Lights (partition 1: 0400, partition 2:  
0410)  
¾ꢀTo set the Entry Lights:  
This setting determines which X10 controlled lights turn on  
during entry and exit delays.  
1. With the desired partition selected, press #. The display  
shows ENTRY LIGHTS nnnnnnn (current setting).  
Note  
X10 Lamp Modules set to 1 always turn on during the entry and 2. Enter all the desired light numbers (3–9 based on the UNIT  
exit delays.  
dial setting on each X10 Lamp Module). The display  
flashes the entered setting(s).  
X10 Lamp Modules set to 2 always flash the arming level when  
3. Press # and the display shows the new setting(s).  
arming the system. For example, lights flash two times when  
arming to STAY (level 2), and three times when arming to AWAY  
(level 3).  
¾ꢀTo delete Entry Lights:  
1. Enter any light number that appears on the display, then  
press #. The number disappears from the display.  
Concord Ultra  
38  
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Light Control-Partition 1-2 (Defaults: partition 1 = 01-B,  
partition 2 = 02-C)  
House Code (partition 1: 0401, partition 2:  
0411)  
¾ꢀTo set the House Code:  
This setting enables X10 controlled lights to work in a  
selected partition without interfering with the X10 controlled  
lights of the other partition.  
1. With the desired partition selected, press A or B until the  
display shows HOUSE CODE nn-x (current setting).  
2. Enter the desired number (1–255). The display flashes the  
entered number.  
After setting the panel house code for each partition, you  
must set the X10 controlled lights for that partition to the  
same house code. The letter that appears automatically after  
the house code number indicates the necessary HOUSE dial  
setting for X10 modules in that partition.  
3. Press # and the display shows the new house code.  
Touchpad Options Menu  
The TOUCHPAD OPTIONS menu lets you set up touchpad panic and arming operation. The follow-  
ing section describes the touchpad option settings that appear under GLOBAL.  
Touchpad Options-Global (Default = none)  
Latchkey Zones (0500)  
¾ꢀTo set the number of Latchkey Zones:  
This setting defines the range of keychain touchpads that will  
function as a latchkey user. The value entered in this section  
can be any valid zone number. When a zone number is  
entered, all zones at or below that zone number will function  
as a latchkey user. For example, if 5 is entered, any keychain  
touchpads learned into zones 1–5 will be latchkey users and  
all others (6–96) will not.  
1. With the display showing LATCHKEY ZONES nnn (current  
setting), enter the desired number of latchkey zones (1–96).  
The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
¾ꢀTo delete/disable Latchkey Zones:  
1. With the display showing LATCHKEY ZONES nnn (current  
setting), press D.  
The following sections describe the touchpad option settings that appear under PARTITION 1-2.  
Touchpad Options-Partition 1-2 (Default = on)  
Fire Panic (partition 1: 0510, partition 2: 0520)  
¾ꢀTo change the Fire Panic setting:  
This setting determines whether touchpad fire panic buttons  
are enabled (on) or disabled (off).  
1. With the display showing FIRE PANIC OFF/ON (current set-  
ting), press 1 (off) or 2 (on). The display flashes the entered  
setting.  
2. Press # and the display shows the new setting.  
Touchpad Options-Partition 1-2 (Default = on)  
Aux. Panic (partition 1: 0511, partition 2: 0521)  
¾ꢀTo change the Auxiliary Panic setting:  
This setting determines whether touchpad auxiliary panic  
buttons are enabled (on) or disabled (off).  
1. With the display showing AUXILIARY PANIC OFF/ON (cur-  
rent setting), press 1 (off) or 2 (on). The display flashes the  
entered setting.  
2. Press # and the display shows the new setting.  
Touchpad Options-Partition 1-2 (Default = on)  
Police Panic (partition 1: 0512, partition 2: 0522)  
¾ꢀTo change the Police Panic setting:  
This setting determines whether touchpad police panic buttons  
are enabled (on) or disabled (off).  
1. With the display showing POLICE PANIC OFF/ON (cur-  
rent setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
39  
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Touchpad Options-Partition 1-2 (Default = off)  
Keychain TP Arm (partition 1: 0513, partition 2:  
0523)  
¾ꢀTo change the Keychain Touchpad Arming setting:  
When this setting is on, pressing the lock button on keychain  
touchpads arms the system directly to AWAY with NO DELAY.  
1. With the display showing KEYCHAIN TP ARM OFF/ON  
(current setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
When this setting is off, each key-press increments the arming  
level (i.e., from OFF to STAY, from STAY to AWAY).  
2. Press # and the display shows the new setting.  
Touchpad Options-Partition 1-2 (Default = off)  
Star Is No Delay (partition 1: 0514, partition 2: 0524)  
¾ꢀTo change the keychain Star Is No Delay setting:  
This setting determines whether the keychain touchpad star button  
controls an output (off) or the No Delay feature (on).  
1. With the display showing STAR IS NO DELAY OFF/ON  
(current setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
Reporting Menu  
The REPORTING menu lets you set up which system events are reported to the central monitoring  
station. The following describes how to program the reporting settings that appear under GLOBAL.  
Reporting-Global (Default = off)  
24-Hour Tamper (06000)  
¾ꢀTo turn 24-Hour Tamper off or on:  
When this setting is on, the panel sounds sirens and reports a  
tamper alarm (even when the system is disarmed), when wireless  
sensor tamper switches are activated.  
1. With the display showing 24 HOUR TAMPER OFF/ON  
(current setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
Reporting-Global (Default = off)  
Buffer Control (06001)  
¾ꢀTo turn Buffer Control off or on:  
When this setting is on, only arming level changes are logged in  
the buffer (memory) of the panel. When this setting is off, all sys-  
tem events are logged in the buffer.  
1. With the display showing BUFFER CONTROL OFF/ON  
(current setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
Reporting-Global (Default = on)  
Back In Service (06002)  
¾ꢀTo turn Back In Service reports off or on:  
When this setting is on, the panel reports to the central station  
when AC and backup battery power are restored (after an extended  
power outage).  
1. With the display showing BACK IN SERVICE OFF/ON  
(current setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
Reporting-Global (Default = off)  
Bypass Reports (06003)  
¾ꢀTo turn Bypass Reports off or on:  
When this setting is on, the panel reports to the central station  
whenever sensors or zones are bypassed.  
1. With the display showing BYPASS REPORTS OFF/ON  
(current setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
Concord Ultra  
40  
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Reporting-Global (Default = on)  
Low CPU Battery (06004)  
¾ꢀTo turn Low CPU Battery reports off or on:  
When this setting is on, the panel reports a low panel battery to the  
central station before shutting down.  
1. With the display showing LOW CPU BATTERY OFF/ON  
(current setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
Note  
For UL 1635 listed installations, this feature must be set to on.  
2. Press # and the display shows the new setting.  
Reporting-Global (Default = off)  
Battery Restoral (06005)  
¾ꢀTo turn Battery Restoral reports off or on:  
If this setting is on, the panel reports to the central monitoring sta-  
tion when a wireless sensor or touchpad reports a battery replace-  
ment to the panel.  
1. With the display showing BATTERY RESTORAL OFF/  
ON (current setting), press 1 (off) or 2 (on). The dis-  
play flashes the entered setting.  
2. Press # and the display shows the new setting.  
Reporting-Global (Default = off)  
Buffer Full Rpt (06006)  
¾ꢀTo turn Buffer Full Report off or on:  
When this setting is on, the panel sends an “event buffer full”  
report to the central monitoring station when the event buffer is  
nearly full.  
1. With the display showing BUFFER FULL RPT OFF/ON  
(current setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
Reporting-Global (Default = off)  
Zone Restorals (06007)  
¾ꢀTo turn Zone Restoral reporting off or on:  
When this setting is on, the panel reports a restoral to the central  
monitoring station for wireless or hardwire zones in alarm before  
the alarm is canceled.  
1. With the display showing ZONE RESTORALS OFF/ON  
(current setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
Note  
As with all GE Security panels, hardwire smoke detectors connected to 2. Press # and the display shows the new setting.  
Concord Ultra or SnapCard hardwire zones do not send restorals.  
Reporting-Global (Default = off)  
Two Trip Error (06008)  
¾ꢀTo turn Two Trip Error off or on:  
This setting works with the Alarm Verify setting (see “Alarm Ver-  
ify” later in this section and Appendix B: Table B1 “Sensor Table  
Characteristics”). If Alarm Verify is on, then the panel waits for a  
second sensor trip before sending an alarm.  
1. With the display showing TWO TRIP ERROR OFF/ON  
(current setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
For UL Listed installations, this feature must be set to off.  
If Two Trip Error is also on and a second sensor trip does not occur  
within a 4-minute time period, then the panel sends an error report  
to the central monitoring station.  
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Reporting-Global (Default = off)  
TP Panic RPT FMT (06009)  
¾ꢀTo turn TP Panic RPT FMT off or on:  
This setting determines how the panel formats touchpad panic alarm  
reports to the central station.  
1. With the display showing TP PANIC RPT FMT  
OFF/ON (current setting), press 1 (off) or 2  
(on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
When this feature is turned on, touchpad panic alarms report using the  
following 3-digit codes:  
Auxiliary—597, Police—598, Fire—599  
When turned off, touchpad panic alarms report using a 3-digit code from  
500 to 515, with the last digit identifying the touchpad device number.  
Reporting-Global (Default = off)  
AC Failure (06010)  
¾ꢀTo turn AC Failure reports off or on:  
When this setting is on, the panel reports to the central station 15 min-  
utes after AC power to the panel is lost.  
1. With the display showing AC FAILURE OFF/ON  
(current setting), press 1 (off) or 2 (on). The  
display flashes the entered setting.  
Note  
For UL 1635 listed installations, this feature must be set to on.  
2. Press # and the display shows the new setting.  
Reporting-Global (Default = off)  
Receiver Failure (06011)  
¾ꢀTo turn Receiver Failure reports off or on:  
When this setting is on, the panel reports a receiver failure under the fol-  
lowing conditions:  
1. With the display showing RECEIVER FAILURE  
OFF/ON (current setting), press 1 (off) or 2  
(on). The display flashes the entered setting.  
2. Press # and the display shows the new set-  
ting.  
No wireless sensor signals have been received for two hours or  
The receiver is being jammed with a constant signal.  
Note  
For UL Listed installations using wireless devices, Receiver Failure must be set  
to on.  
Reporting-Global (Default = weekly)  
RF Low Bat Rpt (06012)  
¾ꢀTo set RF Low Battery Report to daily or weekly:  
This setting determines whether the panel sends daily or  
weekly low battery reports to the central monitoring station  
when a wireless device is reporting a low battery condition  
to the panel.  
1. With the display showing RF LOW BAT RPT DAILY/WEEKLY  
(current setting), press 1 (daily) or 2 (weekly). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
Reporting-Global (Default = weekly)  
RF Supv Rpt (06013)  
¾ꢀTo set RF Supv Report to daily or weekly:  
This setting determines whether the panel sends daily or  
weekly reports to the central monitoring station when the  
panel detects a supervisory condition in a wireless device.  
1. With the display showing RF SUPV REPORT DAILY/WEEKLY  
(current setting), press 1 (daily) or 2 (weekly). The display  
flashes the entered setting.  
2. Press # and the display shows the new setting.  
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Reporting-Global (Default = 1)  
Swinger Limit (06014)  
¾ꢀTo set the Swinger Limit:  
This setting determines the maximum number of times (1–2) a sensor or zone can go into  
alarm (during a single arming period) before the panel automatically bypasses that sensor  
or zone. This feature only applies to sensors or zones in groups 00–20, 29, 34, or 35.  
1. With the display showing  
SWINGER LIMIT n (current set-  
ting), press the desired num-  
ber (1–2). The display flashes  
the entered setting.  
2. Press # and the display shows  
the new setting.  
When set to 1, the panel automatically bypasses a sensor or zone after it causes an alarm.  
When set to 2, the panel waits until a sensor or zone has caused a second alarm (during  
the same arming period) before bypassing it. At any setting, the automatic bypass is  
logged into the event buffer.  
A bypassed sensor or zone will be cleared (automatically unbypassed) if the system  
receives no further activations from that sensor or zone over the next 48–50 hours.  
Changing the arming level also clears all automatically bypassed sensors and zones and  
resets the Swinger Limit count on all sensors and zones.  
Reporting-Global (Default = off)  
Program Report (06015)  
¾ꢀTo turn Program Report on or off:  
When this setting is on, the panel sends a report to the cen-  
tral station when someone enters or exits installer program-  
ming.  
1. With the display showing PROGRAM REPORT ON/OFF (cur-  
rent setting), press 1 (off) or 2 (on). The display flashes the  
entered setting.  
2. Press # and the display shows the new setting.  
The following sections describe the settings that appear under REPORTING—PARTITION 1-2.  
Reporting-Partition 1-2 (Default = off)  
Opening Reports (partition 1: 06100, partition 2: 06200)  
¾ꢀTo turn Opening Reports off or on:  
When this setting is on, the panel sends an opening report to the central  
station after disarming the system.  
1. With the display showing OPENING REPORTS  
OFF/ON (current setting), press 1 (off) or 2  
(on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
To use this feature, the Open/Close Reports settings under the PHONES menu  
must be turned on for the specific CS Phone or Pager number.  
Reporting-Partition 1-2 (Default = off)  
Closing Reports (partition 1: 06101, partition 2: 06201)  
¾ꢀTo turn Closing Reports off or on:  
When this setting is on, the panel sends a closing report to the central sta-  
tion after arming the system.  
1. With the display showing CLOSING REPORTS  
OFF/ON (current setting), press 1 (off) or 2  
(on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
To use this feature, the Open/Close Reports settings under the PHONES menu  
must be turned on for the specific CS Phone or Pager number.  
Reporting-Partition 1-2 (Default = on)  
Recent Closings (partition 1: 06102, partition 2: 06202)  
¾ꢀTo turn Recent Closings off or on:  
When this setting is on, the panel sends a recent closing report to the cen-  
tral station if an alarm occurs within two minutes after the exit delay time  
expires. Such a report is used to identify a possible exit fault.  
1. With the display showing RECENT CLOSINGS  
OFF/ON (current setting), press 1 (off) or 2  
(on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
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Reporting-Partition 1-2 (Default = off)  
No Activity (partition 1: 06103, partition 2: 06203)  
¾ꢀTo turn No Activity reports off or on:  
When this setting is on, the panel sends a no activity report to the central  
station when the activity timeout expires (see TIMERS—ACTIVITY TIMEOUT).  
1. With the display showing NO ACTIVITY OFF/  
ON (current setting), press 1 (off) or 2 (on).  
The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Reporting-Partition 1-2 (Default = off)  
Duress Option (partition 1: 06104, partition 2: 06204)  
¾ꢀTo turn Duress Option off or on:  
When this setting is on, the system can be controlled using a programmed  
duress code (see SECURITY—PARTITION N—DURESS CODE).  
1. With the display showing DURESS OFF/ON  
(current setting), press 1 (off) or 2 (on). The  
display flashes the entered setting.  
Note  
For UL Listed installations, Duress Option must be set to off.  
2. Press # and the display shows the new setting.  
Do not use a duress code unless it is absolutely necessary. Using duress  
codes often results in false alarms due to code entry errors. If a duress  
code is absolutely necessary, use it with the audio verification module to  
reduce false alarms and accidental dispatches.  
Reporting-Partition 1-2 (Default = off)  
Forced Armed (partition 1: 06105, partition 2: 06205)  
¾ꢀTo turn Force Armed off or on:  
When this setting is on, the panel reports to the central monitoring station  
when a user “force arms” the system.  
1. With the display showing FORCE ARMED OFF/  
ON (current setting), press 1 (off) or 2 (on).  
The display flashes the entered setting.  
Note  
Forced arming occurs if the user presses BYPASS when arming the system  
with open sensors or zones protesting.  
2. Press # and the display shows the new setting.  
Auto-forced arming occurs if the user does not press BYPASS (when arming  
the system with open sensors/zones protesting) and the siren time expires.  
Auto-forced arming always reports to the central monitoring station.  
Reporting-Partition 1-2 (Default = off)  
Latchkey Format (partition 1: 06106, partition 2: 06206)  
¾ꢀTo turn Latchkey Format off or on:  
This setting determines whether the selected partition is set up for basic  
(off) or advanced (on) latchkey opening report operation.  
1. With the desired partition selected, press A or  
B until the display shows LATCHKEY FORMAT  
OFF/ON (current setting).  
2. Press 1 (off—basic) or 2 (on—advanced). The  
display flashes the entered setting.  
3. Press # and the display shows the new setting.  
Basic:  
If the partition is armed by entering 2 (or 3) + CODE, disarming using a  
designated latchkey user code or keychain touchpad within an assigned  
time schedule sends a page.  
If the partition is armed by entering 2 (or 3) + CODE + 6 (Latchkey), dis-  
arming using a designated latchkey user code or keychain touchpad  
inside or outside of an assigned time schedule sends a page.  
Advanced:  
If the partition is armed by entering 2 (or 3) + CODE + 6 (Latchkey), dis-  
arming using a latchkey designated user code or keychain touchpad  
within an assigned time schedule sends a page.  
Refer to the Users Guide for complete Latchkey setup and operation.  
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Reporting-Partition 1-2 (Default = off)  
Freeze Alarm (partition 1: 06107, partition 2: 06207)  
¾ꢀTo turn Freeze Alarm reporting off or on:  
This setting determines whether the panel reports a freeze alarm to  
the central station or pager, when the selected partition’s energy  
saver module detects a temperature that matches a predetermined  
setting (see BUS DEVICES—UNIT ID—ENERGY OPTIONS—FREEZE  
TEMP).  
1. With the desired partition selected, press A or B until  
the display shows FREEZE ALARM OFF/ON (current  
setting).  
2. Press 1 (off) or 2 (on). The display flashes the entered  
setting.  
3. Press # and the display shows the new setting.  
Reporting-Partition 1-2 (Default = off)  
Alarm Verify (partition 1: 06108, partition 2: 06208)  
¾ꢀTo turn Alarm Verify off or on:  
This setting determines whether the panel reports to the central  
monitoring station after a single sensor or zone trip (off) or waits  
for a second trip before reporting (on).  
1. With the display showing ALARM VERIFY OFF/ON  
(current setting), press 1 (off) or 2 (on). The display  
flashes the entered setting.  
This setting affects sensors/zones in groups 10 through 20. If  
Alarm Verify is set to on, group 18 responds the same as group 17  
(see “Appendix B, Table B1 “Sensor Group Characteristics”).  
2. Press # and the display shows the new setting.  
Note  
For UL Listed installations, Alarm Verify must be set to off.  
Reporting-Partition 1-2 (Default = off)  
System Tamper (partition 1: 06109, partition 2: 06209)  
¾ꢀTo change the System Tamper setting:  
This setting determines how the panel handles possible tamper situations.  
When this feature is on, the panel reacts in the following two ways:  
1. With the display showing SYSTEM TAMPER  
OFF/ON (current setting), press 1 (off) or 2  
(on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
The system goes into alarm if several attempts are made to disarm the  
system with incorrect access codes (40 consecutive keypresses).  
The panel reports to the central station if a bus device stops communi-  
cating with the panel.  
Siren Options Menu  
The SIREN OPTIONS menu lets you set up siren operation and supervision.  
The following describes how to program the siren option settings that appear under GLOBAL.  
Siren Options-Global (Default = off)  
Immediate Beeps (0700)  
¾ꢀTo turn Immediate Beeps off or on:  
This setting determines whether the panel activates trouble beeps as soon  
as a wireless device supervisory condition is detected (on), or if the panel  
waits until “supervisory time” to activate trouble beeps (off). (Refer to  
TIMERSGLOBALSUPERVISORY TIME).  
1. With the display showing IMMEDIATE BEEPS  
OFF/ON (current setting), press 1 (off) or 2  
(on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
For UL Listed installations, this feature must be on.  
Siren Options-Global (Default = off)  
Disable Trouble Beeps (0701)  
¾ꢀTo turn Disable Trouble Beeps off or on:  
When this setting is on, the panel will not beep to alert users of wireless  
device supervisory trouble.  
1. With the display showing DISABLE TR BEEPS  
OFF/ON (current setting), press 1 (off) or 2  
(on). The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
Note  
For UL Listed installations, Disable Trouble Beeps must be set to off.  
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Siren Options-Global (Default = off)  
UL 98 Options (0702)  
¾ꢀTo turn UL 98 Options off or on:  
This setting determines whether the panel complies with UL 98 require-  
ments (4-hour trouble beep restart, 4-hour backup battery test, 4-hour  
smoke (group 26) zone supervisory).  
1. With the display showing UL 98 OPTIONS OFF/  
ON (current setting), press 1 (off) or 2 (on).  
The display flashes the entered setting.  
Note  
For UL Listed installations, this feature must be on.  
2. Press # and the display shows the new setting.  
Siren Options-Global (Default = 3)  
SWS Supv Code (0703)  
¾ꢀTo set the SWS Supv Code:  
This setting determines the system house code number used for supervis-  
ing wireless sirens.  
1. With the display showing SWS SUPV CODE nnn  
(current code), enter the desired code (1–  
255). The display flashes the entered code.  
2. Press # and the display shows the new code.  
Note  
To supervise wireless sirens, the siren must be learned into sensor group 33 for  
the system to process radio signals from wireless sirens.  
Supervised Wireless Sirens receive signals from the panel through the  
existing electrical wiring. If sirens fail to receive or process these signals,  
the siren transmits a wireless signal to the panel/ receiver.  
Note  
You must set both the SWS Supv Code and the partition House Code (see the  
LIGHT CONTROL menu) before plugging in Supervised Wireless Sirens.  
Siren Options-Global (Default = off)  
Global Fire (0704)  
¾ꢀTo turn Global Fire off or on:  
This setting determines whether or not sirens in both partitions sound (on)  
if either partition activates a fire alarm.  
1. With the display showing GLOBAL FIRE OFF/  
ON (current setting), press 1 (off) or 2 (on).  
The display flashes the entered setting.  
2. Press # and the display shows the new setting.  
The following sections describe the settings that appear under SIREN OPTIONS—PARTITION 1.  
Siren Options-Partition 1 (Default = off)  
Siren Verify (0710)  
¾ꢀTo turn Siren Verify off or on:  
This setting determines whether or not the panel supervises the panel  
speaker terminals (7–8). When this feature is on, the panel will indicate a  
trouble condition if no speaker is connected to panel speaker terminals.  
1. With the display showing SIREN VERIFY OFF/  
ON (current setting), press 1 (off) or 2 (on).  
The display flashes the entered setting.  
Note  
For UL Listed installations, Siren Verify must be set to on.  
2. Press # and the display shows the new setting.  
Sensors Menu  
The SENSORS menu gives you access to the following settings:  
LEARN SENSORS lets you add (learn) hardwire zones, wireless sensors, and wireless touch-  
pads into panel memory.  
SENSOR TEXT lets you “name” the sensors and zones you have added to the system.  
DELETE SENSORS lets you delete zones and sensors from panel memory.  
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EDIT SENSORS lets you view and, if desired, change a sensor group or partition assignment.  
You can also identify whether a zone is wireless or hardwire, whether it is configured as  
Normally Closed (N/C) or Normally Open (N/O), or if the zone is a touchpad.  
Table 7: How to Trip Sensors  
Sensor  
Steps to Trip Sensor  
Start with the zone in its “normal” state, then trip the zone into  
its alarm state. A normally closed door, for example, should be  
closed when you begin the Learn Sensors process. To trip the  
zone, open the door.  
Hardwire Zones  
Wireless Sensors  
Follow the instructions included with each sensor.  
Wireless Door/Window Sensors Place the external contact in the alarm condition, then activate  
with External Contacts  
the sensor tamper switch.  
Self Actuated Bell  
Activate the tamper switch.  
Handheld Wireless Touchpads Press the BYPASS button.  
Press and hold the lock and unlock buttons together until the  
touchpad LED flashes.  
Keychain Touchpads  
1. Press and release the unlock button twice quickly, then  
press and hold until the LED flashes three times.  
2. Press and release the unlock button once quickly, then  
ELM Keychain Touchpads  
press and hold until the LED flashes two times.  
3. Press and hold the unlock button until the LED flashes  
once.  
The following describes how to program the sensor settings that appear under LEARN SENSORS.  
Sensors (Default = none)  
Learn Sensors (080)  
¾ꢀTo Learn Sensors into panel memory:  
The following describes how to add  
(learn) hardwire zones and wireless  
devices into panel memory.  
1. With the display showing SENSORS, press # and the display shows LEARN SENSORS.  
2. Press # and the display shows SENSOR PTN 1.  
3. Press # to select partition 1 or press 2 + # to select partition 2. The display should  
show SENSOR GROUP 0.  
4. Enter the desired sensor group + # (see Table B1 in “Appendix B” for a description  
of all sensor group characteristics). The display shows TRIP SENSOR nn, where nn is  
the displayed (next available) sensor number.  
Note  
The panel comes with factory pro-  
grammed onboard hardwire zones.  
Install 2k-ohm, end of line (EOL) resis-  
tors on all unused factory pro-  
grammed onboard hardwire zones. If  
you don’t want to install EOL resistors,  
delete any unused zones from mem-  
ory. See Table 8 for onboard hardwire  
zone factory programming.  
Note  
Sensors must be placed in a partition and group. To change the sensor group or partition  
assignment after adding a sensor or zone, use the EDIT SENSORS menu.  
5. To change the displayed sensor number, enter the desired sensor number + #. The  
desired sensor number is displayed.  
6. With the desired sensor number displayed, use the guidelines in Table 7 to force the  
sensor or zone you are adding (learning) into the panel memory to send a signal to  
the panel.  
7. To add another sensor to the same sensor group and partition, go back to step 5.  
8. To add sensors to another sensor group or partition, press * twice and go back to  
step 1 (LEARN SENSORS).  
Table 8: Onboard Hardwire Zone Factory Programming  
Zone Input  
Group No. & Description  
1
2
3
4
5
10–Entry/Exit  
17–Instant Interior Follower  
13–Instant Perimeter  
13–Instant Perimeter  
13–Instant Perimeter  
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Table 8: Onboard Hardwire Zone Factory Programming  
Zone Input Group No. & Description  
6
7
8
13–Instant Perimeter  
13–Instant Perimeter  
13–Instant Perimeter  
Note  
If the panel memory is cleared, all onboard hardwire zone factory programming will be erased.  
Sensors (Default = none)  
Sensor Text (081)  
¾ꢀTo program Sensor Text:  
Use the following guidelines to “name” zone and sensor loca-  
tions:  
1. Press A or B until the display shows SENSOR TEXT.  
2. Press # and the display shows TEXT FOR SN 01.  
3. Press A or B until the display shows the desired sensor  
number (or enter the desired sensor number and press  
#).  
4. Press # and the display shows: SN 1 ITEM 0 0 - ________.  
Where ITEM 0 is the first character/word location and 0  
is the character/word number.  
5. Enter the number of the desired character or word, or  
scroll through the numbers by pressing B (forward) or  
A (backward). If you make a mistake, simply enter the  
correct number or continue scrolling through choices.  
6. Press # to accept the displayed choice and the display  
shows: SN 1 ITEM 1 0 -.____  
Use the item numbers that appear in Appendix B, Table B2  
“Item Numbers and Sensor Text” for characters and words  
listed there.  
If a desired word does not appear in Table B2, create it  
using the characters (custom text).  
When using words from Table B2, spaces between them  
appear automatically. When using characters from Table B2  
to create words, you must reserve an item number for a  
‘space’ after the word.  
Each character or word uses up one item number. For exam-  
ple, a word from the list counts as one item number. A cre-  
ated word (such as BOY’S) counts as six item numbers—4  
letters, 1 apostrophe, and 1 space.  
Only 16 item numbers are allowed for each zone or sensor  
name, so plan ahead before programming sensor text. You  
may need to abbreviate words to avoid running out of item  
numbers.  
7. Repeat steps 5 and 6 as needed to complete the zone or  
sensor name.  
8. Press * after entering the last character or word num-  
ber. The display shows the complete text name. For  
example: TEXT FOR SN 01 FRONT ENTRY DOOR.  
Sensors (Default = none)  
Delete Sensors (082)  
¾ꢀTo Delete Sensors from panel memory:  
The following procedure describes how to remove hard-  
wire zone and wireless sensor numbers from panel mem-  
ory.  
1. Press A or B until the display shows DELETE SENSORS.  
2. Press # and the display shows DELETE SENSOR nn (lowest  
zone/sensor number in panel memory).  
3. Press # to delete the displayed sensor or—enter the desired  
sensor number, then press #.  
4. Repeat steps 2 and 3 until all desired sensors are deleted.  
Note  
Deleting sensors does not delete sensor text associated with  
the deleted sensor number. To delete sensor text, enter the  
SENSOR TEXT menu and enter 000 (nulls) for each item number.  
Sensors (Default = none)  
Edit Sensors (083)  
¾ꢀTo Edit Sensors:  
This menu lets you view and, if desired, change the group  
and partition assignment for each learned zone or sensor.  
For example, the display shows: S01 P1 G13 NC HW BACK  
DOOR. Where: S01 = zone/sensor number, P1 = partition 1,  
G13 = sensor group 13, NC = normally closed, HW = hard-  
wired, and BACK DOOR is the programmed text name.  
1. Press A or B until the display shows EDIT SENSORS.  
2. Press # and the display shows the sensor or zone with the low-  
est number.  
3. Press A or B to scroll through all learned zones and sensors.  
4. When the desired zone or sensor is displayed, press #. The  
display shows SENSOR PTN n  
Other description codes include, RF = wireless sensor, TP =  
touchpad, NO = normally open.  
(current partition assignment).  
5. Enter the desired partition number, then press #. The display  
shows the new partition assignment.  
6. Press A or B and the display shows SENSOR GROUP nn (cur-  
rent group assignment).  
7. Enter the desired group number, then press #. The display  
shows the new group assignment.  
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Audio Verification Menu  
The AUDIO VERIFICATION menu lets you set up the audio verification module (AVM) operation in  
partition 1. If you want audio verification for partition 2, you must install a “stand-alone” audio  
verification module and a 4-Relay Output Module (HOM) (60-770) output for that partition.  
The following sections describe the audio verification settings that appear under PARTITION 1.  
Audio Verification-Partition 1 (Default = off)  
Audio Verify (0900)  
¾ꢀTo turn Audio Verification off or on:  
This setting determines  
whether or not the system  
can be accessed by phone for  
alarm verification.  
1. With the display showing AUDIO VERIFICATION, press #. The display shows PARTITION 1.  
2. Press # again and the display shows AUDIO VERIFY OFF/ON (current setting).  
3. Press 1 (off) or 2 (on). The display flashes the entered setting.  
4. Press # and the display shows the new setting.  
Audio Verification-Partition 1 (Default = 1)  
Audio Mode (0901)  
¾ꢀTo set Audio Mode:  
This setting determines how the audio verification module operates. Choose  
one of the following:  
1. With the display showing AUDIO VERIFY  
OFF/ON, press A or B until the display  
shows AUDIO MODE nn (current setting).  
2. Enter the desired mode number (1–3). The  
display flashes the entered setting.  
3. Press # and the display shows the new set-  
ting.  
(1) Instant—Allows the central station operator instant access for an  
audio session by entering the AVM code or by pressing * (if an AVM  
access code is not programmed) upon completion of panel alarm report  
(also see ACCESS TIMEOUT).  
(2) Callback—Allows the central station operator to contact persons on  
the premises after one ring and verify the alarm report. Operator must  
press * or enter the AVM access code within 20 seconds after ring. The  
panel does not report any alarms during the AVM session, except for fire  
alarms.  
(3) Callback Silent—Same as Callback, except premises phones do not  
ring.  
Audio Verification-Partition 1 (Default = off)  
Fire Shutdown (0902)  
¾ꢀTo turn Fire Shutdown off or on:  
This setting determines whether system sirens turn  
off during a fire alarm audio session.  
1. With the display showing AUDIO VERIFY OFF/ON, press A or B until  
the display shows FIRE SHUTDOWN OFF/ON (current setting).  
2. Press 1 (off) or 2 (on). The display flashes the entered setting.  
3. Press # and the display shows the new setting.  
Audio Verification-Partition 1 (Default = off)  
Silent Talkback (0903)  
¾ꢀTo turn Silent Talkback off or on:  
This setting determines whether the central station  
operator can speak to persons on the premises (on)  
or only listen (off) during a silent or duress alarm  
audio session.  
1. With the display showing AUDIO VERIFY OFF/ON, press A or B until  
the display shows SILENT TALKBACK OFF/ON (current setting).  
2. Press 1 (off) or 2 (on). The display flashes the entered setting.  
3. Press # and the display shows the new setting.  
Audio Verification-Partition 1 (Default = 90 sec.)  
Access Timeout (0904)  
¾ꢀTo change the Access Timeout:  
If the Audio Mode is set to “Instant,” then this set-  
ting determines how much time (30–300s, in 2-sec-  
ond increments) the central station operator has to  
enter the AVM access code after the panel is  
accessed for an audio session.  
1. With the display showing AUDIO VERIFY OFF/ON, press A or B until  
the display shows ACCESS TIMEOUT nn SECS (current setting).  
2. Enter the desired time. The display flashes the entered setting.  
3. Press # and the display shows the new setting.  
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Audio Verification-Partition 1 (Default = 02 sec.)  
Beep Delay (0905)  
¾ꢀTo change the Beep Delay:  
This setting determines how long AVM access  
beeps are delayed (0–300s, in 2-second intervals) at  
the beginning of a 2-way audio session.  
1. With the display showing AUDIO VERIFY OFF/ON, press A or B until  
the display shows BEEP DELAY nn SECS (current setting).  
2. Enter the desired time. The display flashes the entered setting.  
3. Press # and the display shows the new setting.  
Audio Verification-Partition 1 (Default = **** or none)  
Access Code (0906)  
¾ꢀTo change the Access Code:  
This setting determines the code required  
to access the audio verification module to  
start an audio session. If no code is pro-  
grammed, pressing * starts an audio ses-  
sion.  
1. With the display showing AUDIO VERIFY OFF/ON, press A or B until the dis-  
play shows ACCESS CODE nnnn (current code).  
2. Enter the desired 4-digit access code. The display flashes the entered code.  
3. Press # and the display shows the new setting.  
¾ꢀTo delete an Access Code:  
1. With the display showing AUDIO VERIFY OFF/ON, press A or B until the dis-  
play shows ACCESS CODE nnnn (current code).  
2. Press D to delete.  
Accessory Modules Menu  
The ACCESSORY MODULES menu gives you access to the following menus:  
BUS DEVICES—this menu lets you read bus device unit numbers, assign bus devices to a par-  
tition, and configure other features associated with a specific bus device.  
SNAPCARDS—this menu lets you set the configuration number for each SnapCard output,  
assign SnapCard outputs to a partition, and name the SnapCard outputs.  
The following procedure describes how to program the settings that appear under ACCESSORY  
MODULES—BUS DEVICES.  
Acc. Modules-Bus Devices (Default = none)  
Unit - ID (10000 thru 10015)  
¾ꢀTo identify bus device Unit and ID:  
This menu lets you identify all  
connected bus devices, view each  
Unit Number, view the Device ID  
number, and configure other set-  
tings based on a specific device.  
This menu also lets you delete  
learned bus devices.  
1. With the display showing BUS DEVICES, press #. The display shows the bus Unit  
Number and the 8-digit Device ID number. For example: UNIT - ID 0—02110185.  
Where 0 is the Unit Number and 02110185 is the Device ID number.  
Note  
To help identify bus devices, the 8-digit Device ID number is also located on a label on each  
SuperBus 2000 device.  
Note  
2. Press A or B to identify all other bus Unit Numbers (0–15) and Device ID numbers.  
Most settings under ACCESSORY  
MODULES—BUS DEVICES have no  
shortcut numbers.  
¾ꢀTo delete learned Unit Numbers:  
1. With the display showing BUS DEVICES, press #. The display shows the bus device set  
to Unit Number 0.  
2. Press A or B until the bus device Unit Number you want to delete is displayed.  
3. Press D. The display changes the Unit Number to NONE.  
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Acc. Modules-Bus Devices-Unit ID-Change ID (Default = none)  
Device ID  
¾ꢀTo change a Device ID:  
This menu lets you change the bus  
device ID number when replacing  
a defective bus device.  
1. With the display showing the desired bus device, press # + #. The display shows  
DEVICE ID (current ID).  
2. Enter the ID of the new bus device. The display flashes the entered selection. Press #  
and the display shows the new setting.  
3. Exit programming mode.  
4. Remove AC and battery power from the panel.  
5. Replace the defective bus device with a new one.  
6. Apply AC and battery power to the panel.  
Acc. Modules-Bus Devices-Unit ID-Device Partition (Default = 1)  
Partition Assign  
¾ꢀTo assign bus devices to partitions:  
This menu lets you assign bus devices  
to work in the desired partition.  
1. With the display showing the desired bus device, press #.  
2. Press A or B until the display shows DEVICE PTN and then press #. The display  
shows PARTITION ASSIGN n.  
3. Press 1 or 2 to select the desired partition. The display flashes the entered selection.  
4. Press # and the display shows the new setting.  
Note  
SuperBus 2000 8Z Input Modules,  
SuperBus 2000 4-Relay Output Mod-  
ules, and SuperBus 2000 RF Receivers  
are not assigned to partitions.  
Acc. Modules--Unit ID-Outputs  
Output Programming  
¾ꢀTo program each of the HOM output point configurations into the  
security panel. The point configuration number is tttrr, where ttt is  
the trigger number and rr is the response number.  
Use these settings to program the output points of  
any installed SuperBus 2000 Hardwire Output Mod-  
ule. The installer programs a HOM output point into  
the Concord Ultra security panel by entering three  
kinds of information.  
1. With the display showing the desired bus device, press #.  
2. Press A or B until the display shows OUTPUTS.  
3. Press #. The display shows OUTPUT 1.  
4. Press A or B to select an output, then press #. The display shows  
PARTITION ASSIGN 1.  
5. Press 1 or 2 to select the desired partition assignment for this relay.  
The display flashes the entered setting. Press # and the display  
shows the new setting.  
6. Press A or B. The display shows CONFIGURATION tttrr (current set-  
ting).  
7. Enter the desired 5-digit configuration number for this relay. The  
display flashes the entered setting. Press # and the display shows the  
new setting.  
8. Press # and repeat steps 4 through 8 until all outputs are pro-  
grammed  
Partition -the system partition (1 or 2).  
Trigger - the event that activates the output  
point. Trigger events can be partition alarms,  
trouble conditions, open sensors, etc. (see  
Appendix B: Reference Tables).  
Response - how the output responds when trig-  
ger event occurs (see Appendix B: Reference  
Tables).  
Note  
HOM output points cannot be configured for user con-  
trol. Only the onboard and SnapCard outputs can be  
configured for user control.  
Acc. Modules--Bus Device-Unit ID-Keypad Options (Default = on)  
Status Beeps  
¾ꢀTo turn touchpad Status Beeps on or off:  
This setting determines whether or not the selected  
touchpad sounds status beeps. Each touchpad can be  
set individually.  
1. With the display showing the desired touchpad, press # then A or B  
until the display shows KEYPAD OPTIONS.  
2. Press # and the display shows STATUS BEEPS OFF/ON (current set-  
ting).  
3. Press 1 (off) or 2 (on) to select the desired setting. The display  
flashes the entered selection.  
4. Press # and the display shows the new setting.  
This feature is usually turned off for a touchpad that  
is located in or near bedrooms, to avoid disturbing  
sleeping persons.  
Note  
For UL Listed installations, Status Beeps must be set to  
on.  
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Acc. Modules--Bus Device-Unit ID-Keypad Options (Default = on)  
Key Beeps  
¾ꢀTo turn Key Beeps on or off:  
This setting determines whether or not selected  
touchpads beep when their buttons are pressed.  
1. With the display showing the desired touchpad, press # then A or B  
until the display shows KEYPAD OPTIONS. Next, press # then A or B  
until the display shows KEY BEEPS OFF/ON (current setting).  
2. Press 1 (off) or 2 (on) to select the desired setting. The display flashes  
the entered selection.  
This feature is usually turned off for a touchpad  
that is located in or near bedrooms, to avoid dis-  
turbing sleeping persons.  
3. Press # and the display shows the new setting.  
Acc. Modules--Bus Device-Unit ID-Energy Options (Default = 42°F)  
¾ꢀTo change the Freeze Temp setting:  
Freeze Temp  
This setting determines the temperature point that  
the Energy Saver Module detects a potential  
freeze (heating failure) condition. The adjustable  
range is from 40° to 90°F.  
1. With the display showing the desired bus device press #, then A or B  
until the display shows ENERGY OPTIONS. Next, press # then A or B  
until the display shows FREEZE TEMP nn DEGREES (current setting).  
2. Enter the desired freeze temperature (40°–90° F). The display flashes  
the entered selection.  
3. Press # and the display shows the new setting.  
Acc. Modules--Bus Device-Unit ID-Energy Options (Default = none)  
Temperature  
¾ꢀTo change the ESM Temperature setting:  
This setting lets you adjust the Energy Saver  
Module (ESM) room temperature setting to  
match the premises thermostat. The adjustable  
range is from 40°–90°F.  
1. With the display showing the desired bus device press #, then A or B  
until the display shows ENERGY OPTIONS. Next, press # and then A or B  
until the display shows TEMPERATURE nn DEGREES (current setting).  
2. Enter the desired temperature (40°–90° F). The display flashes the  
entered selection.  
Note  
To ensure accuracy, wait at least 15 minutes  
before setting the ESM temperature to allow the  
ESM to warm or cool to actual room temperature.  
3. Press # and the display shows the new setting.  
Acc. Modules--Bus Device-Unit ID-Cellular Options (Default = B)  
Cellular System  
¾ꢀTo set the Cellular System:  
This setting determines the cellular transmis-  
sion system (A or B) used for cellular commu-  
nication. This information is provided by the  
cellular provider based on installation ZIP code.  
1. With the display showing the desired bus device press 1, (B) or 2 (A).  
The display flashes the entered selection.  
2. Press # and the display shows the new setting.  
The following describes how to program the settings that appear under SNAPCARDS.  
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Acc. Modules--SnapCards-Output Programming (Defaults: Partition  
Assign = all 1, Configuration Output 1 = 01400, Output 2 = 00410,  
Output 3 = 00903, Output 4 = 01003)  
Output Programming (output 1:  
101001, output 2: 101011, output 3:  
101021, output 4: 101031)  
This setting lets you assign a partition and a 5- This section describes how to program each of the output point configura-  
digit configuration number for each SnapCard  
relay output. This number determines both  
which system event activates the output and the  
duration or time the output is activated.  
tions into the security panel. The point configuration number is tttrr, where  
ttt is the trigger number and rr is the response number.  
¾ꢀTo assign configuration numbers to SnapCard Relay outputs:  
1. With the display showing SNAPCARDS, press #. Then press A or B until  
the display shows OUTPUT PROGRAMMING.  
1. Partition: the system partition (1 or 2).  
2. Configuration number: The combination of  
a trigger and a response.  
2. Press # again and the display shows OUTPUT 1.  
3. Press A or B to select the desired output (1–4), then press #.  
4. With the display showing PARTITION ASSIGN 1, press 1 or 2 to select the  
desired partition. Press # to confirm the partition.  
5. Press A or B until the display shows CONFIGURATION tttrr (current set-  
ting).  
6. Enter the desired 5-digit configuration number for this relay. Press # to  
confirm the setting.  
7. Press # and repeat steps 3 through 6 until all outputs are programmed.  
Trigger: the event that activates the output  
point. Trigger events can be partition  
alarms, trouble conditions, open sensors,  
etc. (see Appendix B: Reference Tables).  
Response: how the output responds when  
trigger event occurs (see Appendix B: Ref-  
erence Tables).  
Acc. Modules--SnapCards-Output Text (Default = none)  
Output Text (output 1: 10110, output 2: 10111,  
output 3: 10112, output 4: 10113)  
¾ꢀTo program Output Text:  
Entering text for an output allows the user to control it directly  
or by schedule. Use the following guidelines to “name” Snap-  
Card outputs:  
1. With the display showing SNAPCARDS, press #, then A or  
B until the display shows OUTPUT TEXT.  
2. Press # and the display shows OUTPUT 1.  
3. Press A or B until the desired output number is dis-  
played.  
4. Press # and the display shows: OUTPUT N ITEM 0 0 -  
.Where ITEM 0 is the first character/word location and 0  
is the character/word number.  
Use the item numbers that appear in “Appendix B, Table  
B2” for characters and words listed there.  
Note  
If you desire an output for User Output Control you must use the  
Output Text feature to name the output. If no Output Text is pro-  
grammed, the user will not have access to the output.  
5. Enter the number of the desired character or word, or scroll  
through the numbers by pressing B (forward) or A (back-  
ward). If you make a mistake, simply enter the correct num-  
ber or continue scrolling through choices.  
If a desired word does not appear in Table B2, create it  
using the characters (custom text).  
When using words from Table B2, spaces between them  
appear automatically. When using characters from Table  
B2 to create words, you must reserve an item number for a  
‘space’ after the word.  
Each character or word uses up one item number. For  
example, a word from the list counts as one item number.  
A created word (such as BOY’S) counts as six item num-  
bers—4 letters, 1 apostrophe, and 1 space.  
Only 16 item numbers are allowed for each output name,  
so plan ahead before programming output text. You may  
need to abbreviate words to avoid running out of item num-  
bers.  
6. Press # to accept the displayed choice and the display  
shows: OUTPUT N ITEM 1 0 -.  
7. Repeat steps 4 and 5 as needed to complete the output name.  
8. Press * after entering the last character or word number. The  
display shows the complete text name. For example: OUT-  
PUT 1 GARAGE DOOR.  
Onboard Options Menu  
The ONBOARD OPTIONS menu lets you set up the following built-in options:  
INPUTS—This menu lets you turn the Smoke Verification and the Two Wire Smoke features  
off or on.  
OUTPUT PROGRAMMING—This menu lets you set configuration numbers for the two built-in  
panel outputs and assign the outputs to partitions.  
OUTPUT TEXT—This menu lets you assign text to the output allowing the output to be con-  
trolled by the user.  
The following sections describe the settings that appear under ONBOARD OPTIONS—INPUTS.  
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Onboard Options-Inputs (Default = off)  
Smoke Verify (1100)  
¾ꢀTo turn Smoke Verify off or on:  
This setting controls the number of sensor group 26 (fire) zone  
trips needed to report a fire alarm.  
1. With the display showing ONBOARD OPTIONS, press #  
twice. The display shows SMOKE VERIFY OFF/ON (cur-  
rent setting).  
2. Press 1 (off) or 2 (on). The display flashes the entered  
number.  
3. Press # and the display shows the new setting.  
Hardwire Smokes: will determine whether or not the panel  
requires two alarm signals within five minutes (on) from 2-  
wire smoke detectors connected to panel zone input 6 and/  
or SnapCard zone inputs or any other hardwire zone learned  
into group 26 (fire) before activating system sirens and  
reporting to a central station (or pager).  
Note  
For California State Fire Marshall Listed installations, this feature  
must be off.  
Wireless Smokes: the first trip of a group 26 RF sensor will  
cause a local fire alarm. The second trip of any group 26  
zone within the siren timeout will cause that fire alarm to be  
reported to the central station.  
Note  
RF smoke detectors repeat the alarm transmission every 60 sec-  
onds as long as they are detecting smoke. This repeated transmis-  
sion will serve as the second zone trip, causing the alarm to be  
reported.  
Onboard Options-Inputs (Default = off)  
Two Wire Smoke (1101)  
¾ꢀTo turn Two Wire Smoke off or on:  
This setting determines how onboard hardwire zone 8  
is configured. When this setting is on, zone 8 will be  
configured for two wire smoke detectors. When off, it  
will be configured for a normal hardwire input.  
1. With the display showing ONBOARD OPTIONS, press # twice. The  
display shows SMOKE VERIFY OFF/ON (current setting).  
2. Press A or B until the display shows TWO WIRE SMOKE ON/OFF  
(current setting).  
3. Press 1 (off) or 2 (on). The display flashes the entered number.  
4. Press # and the display shows the new setting.  
The following sections describe the settings that appear under ONBOARD OPTIONS—OUTPUT PRO-  
GRAMMING.  
Onboard Options-Output-Programming (Defaults:  
Output 1= Ptn. 1, 01614; Output 2=Ptn. 1, 01710)  
Output 1, 2 (Output 1: partition assign-11100, configu-  
ration-11101  
Output 2: partition assign-11110, configuration-11111)  
¾ꢀTo set up onboard Output 1 & 2 partition and con-  
This setting lets you assign the partition and the 5-digit configuration  
number. The configuration number determines  
figuration assignments:  
1. With the display showing ONBOARD OPTIONS,  
press # + B. The display shows OUTPUT PRO-  
GRAMMING.  
2. Press # and the display shows OUTPUT 1. Press B  
to select OUTPUT 2.  
3. Press # and the display shows PARTITION ASSIGN n  
(current setting).  
4. Press 1 or 2 to assign the output to the desired par-  
tition, then press #. The display shows PARTITION  
ASSIGN (new setting).  
5. Press B and the display shows CONFIGURATION  
tttrr (current setting).  
which system event activates the selected output, and  
the duration or time the output is activated.  
The first three digits represent the trigger number of an event (such as  
triggering an alarm, opening a sensor, or arming the system). The last  
two digits represent how the output responds (such as momentary  
switching, maintained (or latched) switching, or switching for a preset  
time).  
Note  
If you want to configure an output for user Output Control you must use the  
Output Text feature to name the output. If no Output Text is programmed,  
Output Control will not function for that output.  
6. Enter the desired configuration number. The dis-  
play flashes the entered number. Press # and the  
display shows the new setting.  
Use the system event trigger and response numbers listed in Appen-  
dix B: Reference Tables.  
7. Press # and repeat steps 2 through 6 until all out-  
puts are programmed.  
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Onboard Options-Output Text-Output 1, 2 (Default  
= none)  
Output Text (Output 1-1120, Output 2-1121)  
¾ꢀTo program Output Text:  
Use the following guidelines to “name” onboard outputs:  
1. With the display showing ONBOARD OPTIONS,  
press # then press B twice and the display shows  
OUTPUT TEXT.  
Use the item numbers listed in “Appendix B, Table B2” for char-  
acters and words.  
If a desired word does not appear in Table B2, create it using the  
characters (custom text).  
When using words from Table B2, spaces between them appear  
automatically. When using characters from Table B2 to create  
words, you must reserve an item number for a ‘space’ after the  
word.  
Each character or word uses up one item number. For example, a  
word from the list counts as one item number. A created word  
(such as BOY’S) counts as six item numbers—4 letters, 1 apos-  
trophe, and 1 space.  
2. Press # and the display shows OUTPUT 1.  
3. Press # and the display shows: OUTPUT 1 ITEM 0 0 -  
. Where ITEM 0 is the first character or word loca-  
tion and 0 is the character or word number.  
4. Enter the number of the desired character or word,  
or scroll through the numbers by pressing B (for-  
ward) or A (backward). If you make a mistake,  
simply enter the correct number or continue scroll-  
ing through choices.  
5. Press # to accept the displayed choice and the dis-  
play shows: OUTPUT 1 ITEM 1 0 -.  
6. Repeat steps 4 and 5 as needed to complete the  
output name.  
Only 16 item numbers are allowed for each output name, so plan  
ahead before programming output text. You may need to abbrevi-  
ate words to avoid running out of item numbers.  
7. Press * after entering the last character or word  
number. The display shows the complete text  
name. For example: OUTPUT 1 GARAGE DOOR.  
Note  
If you want to configure an output for user Output Control you must use the  
Output Text feature to name the output. If no Output Text is programmed,  
Output Control will not function for that output.  
Exiting Programming Mode  
After all installer/dealer programming is completed, use the following procedure to exit program-  
ming mode.  
¾ꢀTo exit programming mode:  
1. Press * until the display shows SYSTEM PROGRAMMING.  
2. Press A or B until the display shows EXIT PROGRAMMING READY.  
3. Press # and the touchpad displays the TIME AND DATE.  
Entering User Programming Mode  
The user programming mode lets you view system version information and program the follow-  
ing system settings:  
Time and Date  
User Codes  
Options  
Set Up Schedules  
Attach Schedules to Events  
Energy Saver  
Attach Lights to Sensors  
System Version  
You can enter user programming from an alphanumeric or fixed display touchpad by using the  
system or partition master code. The default system master code is 1234.  
¾ꢀTo enter user-programming mode:  
Š
Press 9 + CODE. The display shows TIME AND DATE.  
Time and Date Menu  
The panel uses a global clock and calendar for time and date. Alphanumeric touchpads display  
the panel time and date whenever the system is disarmed.  
Note  
Setting the time and date is  
important for accurate track-  
ing of system events stored  
in the event buffer.  
The TIME AND DATE menu lets you set this clock and calendar. The following procedures tell you  
how.  
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Time and Date (Default = 00:00)  
Time (020)  
¾ꢀTo set the Time:  
This setting lets you adjust the panel clock to  
the correct time. The panel uses a 24-hour  
clock. For example, to set the time to 4:17 P.M.,  
enter 1617.  
1. With the display showing TIME AND DATE, press # and the display shows  
TIME hh:mm (current time).  
2. Enter the correct time (0000–2359). The display flashes the entered time.  
3. Press # and the display shows the new time.  
Time and Date (Default = 01/01/00)  
Date (021)  
¾ꢀTo set the Date:  
This setting lets you adjust the  
panel calendar to the correct  
month, day, and year.  
1. With the display showing TIME AND DATE, press #, then A or B until the display shows  
DATE nn/nn/nn (current date).  
2. Enter the correct month (01–12), day (01–31), and year (00–99). For example, enter  
090100 for September 1, 2000. The display flashes the entered date.  
3. Press # and the display shows the new date.  
User Codes Menu  
The USER CODES menu lets you program/change regular user access codes, partition master  
codes, and the system master code. You can enter up to 230 separate user codes, allowing up to  
230 different “users” access to the security system. You can also specify whether or not a specific  
user is able to perform specific actions like, bypass sensors or test the system.  
User Codes-Reg. User Codes-User NNN (Default = none)  
User NNN (030nnn0 where  
nnn=user number 00-229)  
¾ꢀTo program Regular User Codes:  
User codes perform basic arming  
and disarming functions. The sys-  
tem allows up to 230 user codes  
(user numbers 00–229). User  
numbers that show **** indicate  
no code is currently programmed  
for that user number.  
1. With the display showing USER CODES, press # and the display shows REGULAR USER  
CODES.  
2. Press # and the display shows USER nnn (first available user number).  
3. Press A or B to select the desired user number, then press #. The display shows USER  
nnn - nnnn.  
4. With the desired user number displayed, enter a 4-digit user code. The display flashes  
the entered code.  
5. Press # and the display shows USER nnn - nnnn (new code).  
¾ꢀTo delete Regular User Codes:  
1. With the display showing USER CODES, press # and the display shows REGULAR USER  
CODES.  
2. Press # and the display shows USER nnn - nnnn (first available user number).  
3. Press A or B to select the desired user number/user code you want to delete (if it is not  
already displayed), then press #. The display shows USER nnn - nnnn.  
4. Enter the system or partition master code. The display flashes the entered code.  
5. Press # and the display shows USER nnn -- **** (no code).  
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User Codes-Reg. User Codes-User NNN (Default = off)  
Direct Bypassing  
(030nnn1 where nnn=user  
number 00-229)  
¾ꢀTo turn user code Direct Bypassing off or on:  
This setting determines whether or  
not a specific user code provides  
access to the “bypass sensors” fea-  
ture. Set this feature to “on” for all  
users who need to be able to  
bypass sensors.  
1. With the display showing USER CODES, press # and the display shows REGULAR USER  
CODES.  
2. Press # and the display shows USER nnn (first available user number).  
3. Press A or B to select the desired user number, then press #. The display shows USER  
nnn - nnnn.  
4. Press A or B until the display shows DIRECT BYPASSING OFF/ON (current setting).  
5. Press 1 (off) or 2 (on). The display flashes the entered setting. Press # and the display  
shows the new setting.  
User Codes-Reg. User Codes-User NNN (Default = off)  
Remote Access (030nnn2  
where nnn=user number  
00-229)  
¾ꢀTo turn user code Remote Access off or on:  
This setting determines whether or  
not the user can access the panel  
from a remote phone (a phone  
located off the premises).  
1. With the display showing USER CODES, press # and the display shows REGULAR USER  
CODES.  
2. Press # and the display shows USER nn (first available user number).  
3. Press A or B to select the desired user number, then press #. The display shows USER  
nnn - nnnn.  
4. Press B until the display shows REMOTE ACCESS ON/OFF (current setting).  
5. Press 1 (off) or 2 (on). The display flashes the entered setting.  
6. Press # and the display shows the new setting.  
User Codes-Reg. User Codes-User NNN (Default = off)  
Partition Jump (030nnn3  
where nnn=user number  
00-229)  
¾ꢀTo turn user code Partition Jump off or on:  
This setting determines whether or  
not a specific user code can access  
one or both partitions. When this  
is set to on, the user can access  
both partitions.  
1. With the display showing USER CODES, press # and the display shows REGULAR USER  
CODES.  
2. Press # and the display shows USER nnn (first available user number).  
3. Press A or B to select the desired user number, then press #. The display shows USER  
nnn - nnnn.  
4. Press B until the display shows PARTITION JUMP OFF/ON (current setting).  
5. Press 1 (off) or 2 (on). The display flashes the entered setting.  
6. Press # and the display shows the new setting.  
User Codes-Reg. User Codes-User NNN (Default = off)  
System Tests (030nnn4  
where nnn=user number  
00-229)  
¾ꢀTo turn user code System Tests off or on:  
This setting determines whether or  
not a specific user code provides  
access to the phone and sensor  
tests. Set this feature to “on” for  
all users who need to be able to  
conduct phone and sensor tests.  
1. With the display showing USER CODES, press # and the display shows REGULAR USER  
CODES.  
2. Press # and the display shows USER nnn (first available user number).  
3. Press A or B to select the desired user number, then press #. The display shows USER  
nnn - nnnn.  
4. Press A or B until the display shows SYSTEM TESTS OFF/ON (current setting).  
5. Press 1 (off) or 2 (on). The display flashes the entered setting.  
6. Press # and the display shows the new setting.  
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User Codes-Reg. User Codes-User NNN (Defaults: 00-05 = on, 06-229 = off)  
Latchkey Report (030nnn5  
where nnn=user number  
00-229)  
¾ꢀTo assign the Latchkey Report attribute to user codes:  
This setting determines whether or  
not the user code causes a latch-  
key report to be sent to a pager  
when the code is used to change  
arming levels.  
1. With the display showing USER CODES, press # and the display shows REGULAR USER  
CODES.  
2. Press # and the display shows USER nnn (first available user number).  
3. Press A or B to select the desired user number, then press #. The display shows USER  
nnn - nnnn.  
4. Press A or B until the display shows LATCHKEY OFF/ON (current setting).  
5. Press 1 (off) or 2 (on). The display flashes the entered setting.  
6. Press # and the display shows the new setting.  
User Codes-Partition Master Code (Default = none)  
Partition Master (partition 1:  
0310, partition 2: 0311)  
¾ꢀTo change the Partition Master Code:  
The Partition Master Code provides  
access to all system operations and user  
1. With the display showing USER CODES, press # then A or B until the display  
shows PARTITION MASTER CODE.  
programming for a single partition.  
2. Press # and the display shows PARTITION nnnn (current code).  
3. Enter a new 4-digit code. The display flashes the entered code.  
4. Press # and the display shows the new code.  
Note  
You must be “in” the partition of the partition  
master code you wish to change.  
User Codes-System Master Code (Default = 1234)  
System Master (320)  
¾ꢀTo change the System Master Code:  
The System Master Code  
provides access to all sys-  
tem operations and user  
programming.  
1. With the display showing USER CODES, press # then A or B until the display shows SYSTEM  
MASTER CODE.  
2. Press # and the display shows SYSTEM MASTER nnnn (current code).  
3. Enter a new 4-digit code. The display flashes the entered code.  
4. Press # and display shows the new code.  
Options Menu  
The OPTIONS menu lets you set up the system for downloading and silent arming. You can also  
adjust alphanumeric touchpad display brightness from this menu.  
Options (Default = on)  
Downloading (040)  
¾ꢀTo turn Downloading off or on:  
When this setting is on, the panel can communicate with Tool-  
Box® software for programming the system from off-site.  
1. Press A or B until the display shows OPTIONS.  
2. Press #, then A or B until the display shows DOWNLOAD-  
ING OFF/ON (current setting).  
3. Press 1 (off) or 2 (on). The display flashes the entered  
selection.  
4. Press # and the display shows the new setting.  
Note  
For this feature to work, the panel must be connected to a phone  
line and be programmed with REMOTE ACCESS on, with a Down-  
loader phone number, and with a Downloader code.  
Options (Default = off)  
Silent Arming (041)  
¾ꢀTo turn Silent Arming off or on:  
This setting determines whether or not the panel sounds  
status beeps from sirens and the touchpad when the system  
is armed.  
1. Press A or B until the display shows OPTIONS.  
2. Press #, then A or B until the display shows SILENT ARMING  
OFF/ON (current setting).  
3. Press 1 (off) or 2 (on). The display flashes the entered selection.  
4. Press # and the display shows the new setting.  
Note  
When this feature is on, the user does not need to press 5  
(SILENT) before arming the system to prevent status sounds.  
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Options (Default = 2)  
Touchpad Brightness (042)  
¾ꢀTo adjust Touchpad Brightness:  
This setting lets the user lighten or  
darken the background on touchpad  
displays. Each touchpad can be set  
to compensate for lighting condi-  
tions in the touchpad location.  
1. Press A or B until the display shows OPTIONS.  
2. Press #, then A or B until the display shows TOUCHPAD BRIGHTNESS n (current setting).  
3. Enter a setting from 0 (darkest background) to 3 (brightest background). The display flashes  
the entered selection.  
4. Press # and the display shows the new setting.  
Options (Default = 4)  
Volume (043)  
¾ꢀTo adjust status sound Volume:  
This setting determines the vol-  
ume level of status sounds from  
speakers connected to the Phone  
Interface/Voice Module.  
1. Press A or B until the display shows OPTIONS, then press #.  
2. Next, press A or B until the display shows VOLUME n (current setting).  
3. Enter a setting from 0 (off) to 7 (loudest). The display flashes the entered selection.  
4. Press # and the display shows the new setting.  
Options (Default = on)  
Voice Chime (044)  
¾ꢀTo turn Voice Chime off or on:  
This setting determines whether  
speakers connected to the Phone  
Interface/Voice Module announce  
perimeter sensor/zone numbers that  
are tripped when the Chime feature is  
on. For example, “Sensor one open.”  
1. Press A or B until the display shows OPTIONS.  
2. Press # then A or B until the display shows VOICE CHIME OFF/ON (current set-  
ting).  
3. Press 1 (off) or 2 (on). The display flashes the entered selection.  
4. Press # and the display shows the new setting.  
Options (Default = off)  
Chime On Close (045)  
¾ꢀTo turn Chime On Close off or on:  
When this setting is on, the panel  
sounds a single chime when a perime-  
ter door or window is closed.  
1. Press A or B until the display shows OPTIONS.  
2. Press # then A or B until the display shows CHIME ON CLOSE OFF/ON (current set-  
ting).  
3. Press 1 (off) or 2 (on). The display flashes the entered selection.  
4. Press # and the display shows the new setting.  
Set Up Schedules Menu  
The SET UP SCHEDULES menu lets you set up time frames for light control and exception opening/  
closing reports. The system (all partitions) allows you to set up to 16 schedules (00–15).  
Setting up schedules consists of setting a start and stop time for each schedule, then selecting  
which days of the week the schedule will be active. You can also set up a rollover schedule,  
which starts on one day and ends on another day. This saves programming time and leaves more  
schedules available (in case they are needed later).  
Rollover Schedule Example: To set up a schedule to rollover from Tuesday evening to Wednes-  
day morning, set a schedule start time for 2200 (10:00 P.M.) and a stop time for 0500 (5:00 A.M.).  
Set the schedule to turn on Tuesday. Because the stop time is set for morning, the system auto-  
matically carries the schedule over to the next day.  
If you use the same start and stop times described above and set the schedule to turn on Monday  
through Friday, then one schedule will cover the entire week.  
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(Default = 00:00)  
Set Up Schedules (05XXY, where  
XX=schedule 00 thru 15 and  
Y=start [0]/stop[1] 0 thru 8-Mon-  
day thru Sunday [2-8])  
¾ꢀTo set up a Time Schedule:  
This menu lets you set up start/stop times for  
each day of the week.  
1. Press A or B until the display shows SET UP SCHEDULES.  
2. Press # and the display shows SCHEDULE 00. If you want a different sched-  
ule number, press A or B until the desired schedule number appears.  
3. Press # and the display shows START TIME hh:mm (current setting).  
4. Enter the desired starting time (00:00–23:59). The display flashes the  
entered time. Press # and the display shows START TIME hh:mm (new setting).  
5. Press B and the display shows STOP TIME hh:mm (current setting).  
6. Enter the desired stop time (00:00–23:59). The display flashes the entered  
time. Press # and the display shows STOP TIME hh:mm (new setting).  
7. Press B and the display shows MONDAY OFF/ON (current setting). To select  
a different day, continue pressing B until the desired day appears.  
Note  
If you are programming schedules for your cus-  
tomer, be sure to record the settings in the  
User’s Manual  
8. Press 1 (off) or 2 (on). The display flashes the entered selection.  
9. Press # and the display shows the new setting for the selected day.  
10. Repeat steps 7 and 8 until all desired settings for each day are set.  
Attach Schedules to Events Menu  
The ATTACH SCHEDULES TO EVENTS menu lets you link the following system events to time  
schedules:  
Latchkey Opening—sends a report if system is disarmed within the attached time schedule.  
Latchkey Closing—sends a report if system is armed within the attached time schedule.  
Exception Opening—sends a report if system is not disarmed within the attached time  
schedule.  
Exception Closing—sends a report if system is not armed within the attached time sched-  
ule.  
Lights (19) activate X10 controlled lights by the attached time schedule.  
Outputs (16) allow users to attach onboard (1–2) and SnapCard outputs to a schedule.  
Arming—Allows the user to arm the panel at the schedule start time.  
Attach Schedules To Events (Default = off)  
Latchkey Reports (060nn-Open-  
ing, 061nn-Closing, where  
nn=Schedule number [0 to 15])  
This setting lets you attach the Latchkey  
Opening report feature and the Latchkey  
Closing report feature to time schedules.  
Closing report feature to time schedules.  
¾ꢀTo Attach a Schedule to Latchkey Opening or Latchkey Closing:  
1. Press A or B until the display shows ATTACH SCHEDULES TO EVENTS.  
2. Press # then A or B until the display shows LATCHKEY OPENING OR LATCH-  
KEY CLOSING.  
3. Press # and the display shows SCHEDULE 00 OFF/ON (current setting). If  
you want a different schedule, press A or B until the desired schedule  
appears.  
4. Press 1 (off) or 2 (on). The display flashes the entered selection.  
5. Press # and the display shows the new setting for the selected schedule.  
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Attach Schedules To Events (Default = off)  
Exception Reports (062nn-Open-  
ing, 063nn-Closing, where  
nn=Schedule number [0 to 15])  
¾ꢀTo Attach a Schedule to Exception Opening or Exception Closing:  
This setting lets you attach the Exception  
Opening report feature and the Exception  
Closing report feature to time schedules.  
1. Press A or B until the display shows ATTACH SCHEDULES TO EVENTS.  
2. Press # then A or B until the display shows EXCEPTION OPENING OR EXCEP-  
TION CLOSING.  
3. Press # and the display shows SCHEDULE 00 OFF/ON (current setting). If  
you want a different schedule, press A or B until the desired schedule  
appears.  
4. Press 1 (off) or 2 (on). The display flashes the entered selection.  
5. Press # and the display shows the new setting for the selected schedule.  
Attach Schedules To Events (Default = off)  
Lights (064xnn, where nn=Sched-  
ule number [0 to 15] and x=light  
number [1 to 9] minus 1)  
¾ꢀTo Attach Schedules to Lights:  
This setting lets you attach light controls to a  
time schedule.  
1. Press A or B until the display shows ATTACH SCHEDULES TO EVENTS.  
2. Press # then A or B until the display shows LIGHTS. Press # to enter the  
LIGHTS menu.  
3. Press A or B until the desired light appears.  
4. Press # and the display shows SCHEDULE 00 OFF/ON (current setting). If  
you want a different schedule, press A or B until the desired schedule  
appears.  
5. Press 1 (off) or 2 (on). The display flashes the entered selection.  
6. Press # and the display shows the new setting for the selected schedule.  
7. Repeat steps 3, 4, and 5 until all desired lights are attached to schedules.  
Attach Schedules To Events (Default = off)  
Outputs (065xnn, where  
nn=Schedule number [0 to 15] and  
x=output number [1 to 6] minus 1)  
¾ꢀTo Attach Schedules to Outputs:  
This setting lets you attach outputs to a time  
schedule. Onboard outputs are 1–2, Snap-  
Card outputs are 3–6.  
1. Press A or B until the display shows ATTACH SCHEDULES TO EVENTS.  
2. Press # then A or B until the display shows OUTPUTS. Press É to enter the  
OUTPUTS menu.  
Note  
Outputs can only be scheduled if text has been 3. Press A or B until the desired output appears.  
entered in installer programming. Only onboard  
and SnapCard outputs can be scheduled.  
4. Press # and the display shows SCHEDULE 00 OFF/ON (current setting). If  
you want a different schedule, press A or B until the desired schedule  
appears.  
5. Press 1 (off) or 2 (on). The display flashes the entered selection.  
6. Press # and the display shows the new setting for the selected schedule.  
7. Repeat steps 3, 4, and 5 until all desired outputs are attached to schedules.  
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Attach Schedules To Events (Default = off)  
Arming (0660nn, where  
nn=Schedule number [0 to 15])  
¾ꢀTo Attach Schedules to Arming:  
This setting lets you arm according to a time  
schedule.  
1. Press A or B until the display shows ATTACH SCHEDULES TO EVENTS.  
2. Press # then A or B until the display shows ARMING.  
Note  
This setting will allow you to arm to AWAY only. 3. To select arm to AWAY press #.  
There is no disarm schedule.  
4. Press # and the display shows SCHEDULE 00 OFF/ON (current setting). If  
you want a different schedule, press A or B until the desired schedule  
appears.  
5. Press 1 (off) or 2 (on). The display flashes the entered selection.  
6. Press # and the display shows the new setting for the selected schedule.  
7. Repeat steps 4 and 5 until all desired schedules are attached.  
Energy Saver Menu  
The ENERGY SAVER menu lets you set the energy saver module low- and high-setpoints. These  
setpoints determine when the module relay closes, thereby completing the circuit through the  
thermostat to the furnace/air-conditioner.  
Energy Saver (Default = 50°F)  
Low Setpoint (070)  
¾ꢀTo set the Low Setpoint:  
This setting determines the temperature at  
which the energy saver module relay closes  
to activate the furnace.  
1. With the display showing ENERGY SAVER, press #, then A or B until the dis-  
play shows LOW SETPOINT NN DEGREES (current setting).  
2. Enter the desired temperature (45–89°). The display flashes the entered setting.  
3. Press # and the display shows the new setting.  
Note  
The low setpoint cannot be set equal to or  
higher than the high setpoint.  
Energy Saver (Default = 90°F)  
¾ꢀTo set the High Setpoint:  
High Setpoint (071)  
This setting determines the temperature at  
which the energy saver module relay closes  
to activate the air-conditioner.  
1. With the display showing ENERGY SAVER, press #, then A or B until the dis-  
play shows HIGH SETPOINT nn DEGREES (current setting).  
2. Enter the desired temperature (46–90°). The display flashes the entered setting.  
3. Press # and the display shows the new setting.  
Note  
The high setpoint cannot be set equal to or  
lower than the low setpoint.  
Attach Lights to Sensors Menu  
The ATTACH LIGHTS TO SENSORS menu lets you assign a light number to a sensor. Each time the  
sensor is activated, the attached light will turn on for 5 minutes. When the 5 minute timer expires  
the light will turn off. If the same light is scheduled, it will only turn on during the schedule time.  
Attach Lights To Sensors (Default = 0)  
Lights X to Sensor Y (08n, where  
nn=light number [1 - 9] minus 1)  
¾ꢀTo attach a light to a sensor:  
This menu attaches light x to sensor y. Each  
time a selected sensor is tripped, the selected  
light will turn on and a 5 minute timer will  
start.  
1. With the display showing LIGHT 1 TO SENSOR y (current setting), press A or  
B to select the desired light number.  
2. Enter the desired sensor number (01–96). The display flashes the entered  
setting.  
3. Press # and the display shows the new setting.  
4. Repeat steps 1 through 2 until all desired lights are attached to sensors.  
Note  
The sensor must be learned into the current  
partition before it can be attached.  
¾ꢀTo detach a light from a sensor:  
1. With the display showing LIGHT 1 TO SENSOR y (current setting), press A or  
B to select the desired light number.  
2. Enter 0 as the sensor number and press #.  
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System Version Menu  
The SYSTEM VERSION menu lets you view and identify panel hardware and software. This infor-  
mation is primarily used for troubleshooting purposes.  
(Default = N/A)  
System Version (010: factory  
code, 011: system number, 012:  
system level)  
¾ꢀTo view and identify the System Version:  
This menu lets you view and identify panel  
hardware and software version.  
1. Press A or B until the display shows SYSTEM VERSION.  
2. Press # and the display shows FACTORY CODE nnn*nnnn.  
3. Press B and the display shows SYSTEM NUMBER *nnnnnnn.  
4. Press B again and the display shows SYSTEM LEVEL nnnn.  
Downloader Programming  
The panel can be programmed remotely using ToolBox. Use the information you recorded in  
Appendix A to inform the downloading operator of the programming requirements for this sys-  
tem.  
ToolBox Downloader Programming  
¾ꢀTo initiate a ToolBox download session:  
Note  
A Downloader Phone Num-  
ber must be programmed  
and the user-programmable  
option “Downloading” must  
be on for remote downloader  
programming to work.  
1. Contact your download station and ask the operator to prepare to download to the panel.  
2. Make sure the system is disarmed.  
3. Press 8 + system master code + 7 + 0 (any), 1 (down), or 2 (up). The display shows SYSTEM  
DOWNLOAD IN PROGRESS during the downloading process.  
If the alphanumeric touchpad does not display SYSTEM DOWNLOAD IN PROGRESS, call the down-  
loader operator to verify the downloader phone number. Also, make sure ToolBox is set up prop-  
erly. Refer to the “Troubleshooting” section if the problem persists.  
Testing the  
System  
This section describes the following:  
Basic System Commands  
Testing Zones/Sensors  
Testing Phone Communication  
Testing Central Station Communication  
Testing Outputs and Sirens  
Note  
Testing Light Control  
Before testing, it is recom-  
mended that you have cov-  
ers on all modules (mounted  
outside the cabinet) and the  
panel cabinet door closed.  
The testing environment  
should match the system  
working environment.  
Testing the Energy Saver Module  
Changing Fixed Display Touchpads  
Testing the Audio Verification Module  
Testing Cellular Backup Communication  
You should test the system after installing or servicing and after adding or removing devices from  
the system.  
Refer to the “Troubleshooting” section if correct test results are not achieved.  
Basic System Commands  
Table 9 describes basic touchpad operating commands. For complete details on system operation,  
including user programming, refer to the system Users Manual.  
Table 9: Basic Touchpad Commands  
Command  
* (STATUS)  
System Response  
Indicates current system status  
Indicates AC power and battery status  
Disarms system to OFF  
* + *  
1 + CODE  
2 + CODE  
Arms system to STAY  
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Table 9: Basic Touchpad Commands (Continued)  
Command System Response  
3 + CODE Arms system to AWAY  
2 (quick arm on)  
3 (quick arm on)  
Arms system to STAY  
Arms system to AWAY  
2 or 3 + CODE + 4  
or  
Arm system—No Delay (no exit or entry delay)  
Arms system silently (no arming status beeps)  
2 or 3 + 4  
5 + 2 or 3 + CODE  
or  
5 + 2 or 3  
7 + 1  
7 + 2  
7 + 6  
Turns chime feature on and off  
Turns Energy Saver on and off  
Identifies alarms in memory  
7 + 7 + n  
Turns the output on or off. (This command is only  
functional after output text is entered into panel  
memory.)  
(n = output number [1–6])  
1–2 = onboard outputs  
3–6 = module outputs  
8 + CODE + 6  
Partition jump  
8 + CODE + 2  
Initiates a phone test  
Initiates a sensor test  
Initiates a dealer sensor test  
View Event History  
8 + CODE + 3  
8 + installer CODE + 3  
8 + CODE + 8  
Testing Zones/Sensors  
Test sensors/zones after all programming is completed, whenever there is a change in environ-  
ment, equipment, or programming, and whenever a zone- or sensor-related problem occurs.  
If the system does not respond as described in the following procedure, see the “Troubleshoot-  
ing” section.  
Note  
1. Place all sensors and zones in their non-alarm state.  
While the sensor test is a  
valuable installation and ser-  
vice tool, it only tests sensor  
operation for the current  
conditions. You should per-  
form a sensor test after any  
change in environment,  
equipment, or programming.  
2. At an alphanumeric touchpad, enter the sensor test mode by pressing 8 + installer code + 3.  
The touchpad sounds one beep and displays SENSOR TEST. The panel starts a 15 minute  
timer.  
3. Trip each zone/sensor one at a time. Touchpads (and interior sirens) should sound one short,  
high-pitched beep and the display should show the sensor name (or number) and OK.  
4. Press the STATUS button when you think all zones/sensors are tested. The touchpad displays  
any untested sensors/zones and touchpad panics. If all sensors/zones and touchpad panics  
have been tested, the display shows SENSOR TEST OK.  
5. Test any untested zones/sensors and touchpad panics.  
Note  
6. The system stays in sensor test mode for 15 minutes. When less than 5 minutes remain,  
touchpads and interior sirens beep and the panel announces the remaining time over the  
speakers once every minute. After 15 minutes the panel disarms to OFF, automatically. If  
you need more time to complete the sensor test, press 8 + installer CODE + 3 while the sys-  
tem is still in sensor test mode. This restarts the 15 minutes of test time.  
7. When all sensors/zones and touchpad panics have been tested, press 1 + installer CODE to  
exit sensor test mode.  
If you hear a long, low-  
pitched beep, proceed to the  
following section “If a Wire-  
less Sensor Does Not Test.”  
If a Wireless Sensor Does Not Test  
If touchpads display SENSOR FAILURE and sirens sound a long, low-pitched beep when a zone or  
sensor is tripped, this indicates that the wireless sensor signal strength is below acceptable limits.  
Distance from the receiver, the installation environment, or both, are most likely affecting the  
sensor signal strength.  
When possible, locate wireless sensors within 100 feet of the panel. While a transmitter may  
have a range of 1,000 feet or more out in the open, the environment at the installation site can  
have a significant effect on transmitter range. Refer to the “Troubleshooting” section to resolve  
the problem.  
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For wireless sensors that don’t respond, use an RF Sniffer (60-401) test tool to verify that the sen-  
sor is transmitting. Constant beeps from the RF Sniffer indicate a runaway (faulty) sensor.  
Remove the sensor battery(s) and replace the sensor.  
Testing Phone Communication  
Perform a phone test to check the phone communication between the panel and the central moni-  
toring station.  
¾ꢀTo perform a phone test:  
1. Contact the central monitoring station to inform them that you are testing the system.  
2. Press 8 + system master CODE + 2. The display reads PHONE TEST and the touchpad sounds  
one beep. When the panel completes the test, the system returns to the previous arming level  
automatically.  
If the display continues to show PHONE TEST for 1½ minutes or more, enter 1 + system master  
CODE and refer to the “Troubleshooting” section.  
Testing Central Station/Pager Communication  
After performing sensor and phone tests, check that the system is reporting alarms successfully  
to the central station or pager.  
Be sure to contact the central monitoring station before activating outputs that trigger  
from an alarm condition.  
!
Caution  
Note  
¾ꢀTo test communication with the central station/pager:  
The way information is dis-  
played varies with pager ser-  
vices and may not match the  
example above. Account  
numbers with alpha-charac-  
ters also vary when dis-  
played, depending on pager  
service. Account numbers  
are not displayed if  
1. Call the central station and tell the operator that you will be testing the system.  
2. Arm the system.  
3. Test each of the touchpad and wireless panic buttons and trip at least one sensor of each type  
(fire, intrusion, etc.) to verify correct operation.  
4. Check pager displays to verify reports are received. Pagers display an event code, digit sen-  
sor number, and the last four digits of the account number. For example, a pager display of  
999 002 7468 indicates the following:  
999 = alarm condition,  
STREAMLINING is turned  
on.  
002 = sensor/zone in alarm or user number,  
7468 = last four digits of account number.  
5. When you finish testing the system, call the central monitoring station to verify that the  
alarms were received.  
Table 10 describes pager system event codes.  
Table 10: Pager System Event Codes  
Code  
System Event  
009  
111  
115  
118  
119  
222  
333  
555  
888  
999  
Zone Restoral  
System Disarmed  
Sensor Test Exit  
Trouble condition cleared  
Alarm Canceled  
System Armed to STAY  
System Armed to AWAY  
Phone/Sensor Test  
System Trouble Condition  
System in Alarm  
Table 11 describes pager sensor/zone number and user number report codes.  
Table 11: Pager Sensor/Zone Code and Numbers  
Code  
Sensor/Zone or User Number  
000  
System event not caused by a zone or user  
65  
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Table 11: Pager Sensor/Zone Code and Numbers  
Code Sensor/Zone or User Number  
001–096 Sensor/Zone Numbers 1–96  
600–829 Regular User Codes 0–229 used  
846  
847  
848  
850  
851  
852  
System Master Code used  
Installer Code used  
Dealer Code used  
Quick Arm used  
Keyswitch Sensor used  
System Armed Itself (during service or power-up)  
Testing Outputs and Sirens  
All outputs (onboard and SnapCard) should be tested to verify configuration programming.  
Be sure to contact the central monitoring station before activating outputs that trigger  
from an alarm condition.  
!
Caution  
¾ꢀTo test outputs:  
1. Contact the central monitoring station to inform them you are testing the system.  
2. Verify that all wiring at the panel and output devices is correct.  
3. Activate the appropriate device to trigger each output as programmed.  
4. Verify that each output responds according to the programmed configuration number. For  
outputs that trigger sirens, verify that the correct alarm sounds are produced from these  
sirens. Table 12 describes the system alarm sounds you should hear for each alarm event.  
5. Contact the central monitoring station when you are finished testing.  
Table 12: System Alarm Sounds  
Alarm Type  
Fire  
Alarm Sound  
Repeating series of three beeps  
Police/Intrusion Continuous tone  
Auxiliary  
Rapid beeps  
Testing Light Control  
Test all lights plugged into X10 Lamp Modules to verify house code and light number settings.  
¾ꢀTo test light control:  
1. Press 0 + 0 repeatedly to turn all lights on and off together.  
2. Press 0 + 1 repeatedly to turn light 1 on and off.  
3. Repeat step 2 for remaining lights (0 + 2 for light 2, 0 + 3 for light 3, etc.).  
4. Arm the system to Away. All lights plugged into modules set to Unit 1 (or set as entry lights)  
should turn on and stay on for 5 minutes. All lights plugged into modules set to Unit 2  
should blink three times to indicate the arming level. Remaining lights should not be  
affected.  
5. Disarm the system. If Unit 1 (or entry) lights were on for an entry or alarm, they will turn off  
in 5 minutes. Unit 2 lights should blink once to indicate the system is off. Remaining lights  
should not be affected.  
6. All lights should turn on and remain on during fire and auxiliary/medical alarms. All lights  
should flash during a police or intrusion alarm.  
Testing the Energy Saver Module (ESM)  
Test the Energy Saver Module to verify it overrides the thermostat.  
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Note  
¾ꢀTo test the Energy Saver Module:  
The system must have high-  
and low-temperature limits  
set to test the Energy Saver  
Module.  
1. Press * (status) + * (status) to display the system status, ENERGY SAVER OFF, and the present  
TEMPERATURE nn°. The temperature displayed (and/or announced) should match the house  
thermostat. If the temperatures do not match, refer to the ACCESSORY MODULES—BUS  
DEVICES menu in the “Programming” section.  
Note  
2. Press 7 + 2 to turn on the ESM. The display shows ENERGY SAVER ON and the ESM relay will  
click once.  
There is a 5-minute delay  
after the Energy Saver Mod-  
ule returns control to the fur-  
nace/AC before it will  
override the furnace/AC  
again.  
3. Press 7 + 2 again to turn the ESM off. The display shows ENERGY SAVER OFF.  
Changing Fixed Display LCD Touchpad Chime and Trouble Beep  
Tones  
The frequency (pitch) of chime and trouble beep tones from a fixed display touchpad can be  
adjusted to a more desirable or distinct tone, or to compensate for hearing impaired persons.  
¾ꢀTo change status tone pitch:  
1. Press and hold the * and 0 buttons together until you hear a steady tone. Release the buttons.  
Note  
2. Press and hold 1 to lower the pitch or press and hold 2 to raise the pitch.  
3. Release the button when the desired pitch is heard.  
Chime and trouble beep  
tones sound using the  
default frequency during, or  
within 15 seconds of, any  
button activity at that specific  
touchpad.  
After about 15 seconds of no touchpad activity, the steady tone stops sounding.  
Adjusting Touchpad Display Contrast  
Touchpad displays can be adjusted for easier viewing to help compensate for lighting conditions  
in the touchpad location. The contrast adjustment lightens or darkens the text.  
Note  
¾ꢀTo adjust display contrast:  
Vacuum fluorescent displays  
do not have a contrast  
adjustment.  
1. Enter configuration mode by pressing the D and 6 buttons together for at least two seconds.  
The display shows DA nnn.  
2. Press and release the 1 and 2 buttons together repeatedly until the desired contrast level is  
displayed.  
3. Press * and the display briefly shows DONE, then shows the time and date.  
Testing Audio Verification Module (AVM) Communication  
Test Audio Verification Module from off-site and the central station verifying it works properly.  
¾ꢀTo test the module from off-site:  
You will need a helper and touch-tone phone at an off-site location to perform this test. When  
testing the AVM from off-site the following guidelines must be followed.  
The Remote Access feature must be set to on (default).  
The Audio Verify feature must be set to on.  
The system must be in a non-alarm state.  
Optional Ring/Hang/Ring feature must be on (default) to work with steps 1 and 2 below.  
Otherwise wait for 12 rings and the panel will pick up automatically.  
1. The off-site helper calls the panel, lets the phone ring twice, and hangs up.  
2. The helper must call the panel again in 10 to 40 seconds. The panel answers System hello.  
3. The helper dials the following on the phone, # 1234 # 8 (AVM access CODE) 5.  
4. The helper should now be able to hear you through the AVM.  
5. Walk through the vicinity of the AVM while speaking at a normal conversation level.  
6. Tell the helper to dial a 1 and speak to you. To return to listen mode, the helper dials a 3.  
7. When testing is complete, have the helper dial 99 and hang up.  
¾ꢀTo test the module with the central station:  
1. Inform the central station that you will be sending an alarm and testing an AVM.  
2. Give them the programming selections you made for the panel (see “Audio Verification  
Menu” for programming information).  
3. Use a touchpad panic button to initiate an auxiliary alarm.  
4. The central station operator waits for the alarm to be reported and initiates an audio session.  
5. Walk through the vicinity of the AVM while speaking at a normal conversation level.  
6. Have the operator speak to you.  
7. When testing is complete, the operator will end the session.  
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Testing Cellular Backup Communication  
Perform this test to check the cellular communication between the panel and the central monitor-  
ing station.  
¾ꢀTo test Cellular Communication:  
1. Contact the central monitoring station to inform them that you are testing the system.  
2. Install and activate the SuperBus 2000 Cellular Backup Module.  
3. Verify or change the following CS PHONE 1 panel option settings.  
Note  
4. Disconnect the phone line by unplugging the Db-8 cord from the RL-31X Jack.  
5. Initiate a phone test (8 + System Master Code + 2).  
If the current settings do not  
match the test settings,  
record the current settings  
(Table 13), so that they can  
be restored when this test is  
complete.  
6. The phone test attempt should fail via the phone line within 5 minutes. The panel will emit a  
long low tone (and speak “phone failure 1” if so equipped).  
7. Wait for the phone test to succeed via the cell backup. The panel should emit a short high  
tone (and speak “phone test ok” if so equipped).  
8. Verify the CS report.  
9. If success does not occur, verify that the signal strength (RSSI) shown on the Cellular  
Backup Module is acceptable and repeat steps 5-8.  
10. Restore previous CS PHONE 1 settings if needed.  
Table 13: Current Phone Settings  
CS PHONE 1 Option  
PHONE NUMBER  
Test Setting  
Previous Setting  
Central station phone number  
HIGH LEVEL RPTS  
BACKUP  
ON  
OFF*  
ON  
CELLULAR BACKUP  
* Can be set to ON if no CS PHONE 2 PHONE NUMBER is programmed.  
Troubleshooting  
This section describes what to do if you experience problems with system operation. If after per-  
forming the troubleshooting procedures the panel still malfunctions, please call Technical Sup-  
port at 1-800-777-2624.  
Feature  
Problem  
Action/Solution  
Panel Power  
Panel does not power up. Touchpads don’t display or respond.  
1. Verify that the panel transformer is plugged into an unswitched outlet.  
2. Check the AC circuit breaker to be sure the circuit is live.  
3. Check that the backup battery is installed correctly and the AC power transformer is plugged in.  
4. Check for proper panel and transformer wiring.  
5. Measure the incoming AC voltage at panel terminals 1 and 2. It should read about 24 VAC.  
No incoming AC voltage at panel terminals 1 and 2.  
1. Unplug the AC power transformer and disconnect the wires from the transformer and the panel.  
2. Check transformer to panel wire for short or open circuits.  
3. Plug in the transformer and check for 24 VAC at the transformer unconnected terminals. If zero  
(0) volts, replace the transformer.  
Touchpad display indicates System Low Battery or voice sounds “System low battery.”  
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Feature  
Problem  
Action/Solution  
1. Check that the backup battery is installed correctly and the AC power transformer is plugged in.  
2. Measure the incoming AC voltage at panel terminals 1 and 2. It should read about 24 VAC.  
3. Check for 11.75 to 13.5 VDC battery voltage between the backup battery spade lugs. If the bat-  
tery voltage is not within this range, replace the battery.  
Note  
When the panel is running a backup battery test, the reading at the connected battery can range from  
11.2 to 13.5 VDC. The panel automatically runs a backup battery test under the following conditions: (1)  
on initial power-up, (2) during user sensor test, (3) once every minute when backup battery has failed,  
(4) once every 24 hours at the programmed STIME (UL 98 Options off) or once every 4 hours (UL 98  
Options on).  
With the AC power transformer plugged in, the panel automatically charges the battery. While the bat-  
tery is charging for the first time it is normal for the system to indicate System Low Battery. This can take  
a number of hours depending on the initial battery charge. Once the battery reaches 12.5 VDC (full  
charge as measured while in battery test), the condition clears. If the trouble condition persists after 24  
hours, replace the backup battery.  
After pressing STATUS the touchpads flash AC or display AC Power Failure/AC Failure. (Panel continues to operate  
from backup battery).  
1. Check the AC circuit breaker to be sure the circuit is live.  
2. Check for proper panel and transformer wiring.  
3. Check the transformer is plugged into a nonswitched outlet and secured with the provided  
screw.  
4. Check the transformer is supplying AC to the panel. (Transformer internal fuse may be blown.)  
Be careful when securing the transformer to an outlet with a metal cover. Hold the cover  
tightly in place. You could receive a serious shock if the metal outlet cover drops down onto  
the prongs of the plug while you are securing the transformer and cover to the outlet box.  
!
Warning  
Access Codes  
Customer cannot remember access code(s).  
1. Check your records to see if you have the customer’s access code(s) on file.  
2. Verify the access code(s) using the Downloader.  
3. Clear memory and reprogram the panel locally.  
4. Clearing the memory will erase onboard hardwire zone factory programming.  
Installer cannot remember install code.  
1. Check your records to see if you have the install code on file.  
2. Verify the install code using the Downloader.  
3. Use the Dealer Code to enter program mode and view the installer code.  
Installer cannot remember dealer code.  
Check your records to see if you have the dealer code on file.  
Arming and Disarming  
System protests and won’t arm.  
1. If arming to level 2, make sure all monitored perimeter doors and windows are closed.  
2. If arming to level 3, make sure all perimeter and interior sensors are closed.  
3. Press STATUS for an indication of the problem.  
System won’t disarm.  
1. Disarming using incorrect code. Enter correct code.  
2. Access code is not programmed or set up in user programming to disarm system.  
3. Wireless touchpad is not learned into system or hardwire touchpad is not communicating to  
panel. Check installer programming for learned wireless touchpads.  
4. The installer code is being used to disarm the system. The system is designed not to disarm  
using the installer code. Use a regular or system master code to disarm the system.  
Bypassing  
Touchpad indicates Invalid and/or “Invalid” is heard when you attempt to bypass a sensor.  
1. Attempting to bypass a 24-hour sensor that cannot be bypassed (group 26 fire sensors).  
2. Sensor is not active in the current arming level.  
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Feature  
Problem  
Action/Solution  
System cancels sensor bypass when you try to arm to level 2 or 3.  
Sensor is being bypassed before arming to 2—STAY or 3—AWAY. Arm to the desired level before  
bypassing a sensor.  
Wireless Sensor and Touchpad Batteries  
System indicates Sensor/Touchpad nn low battery.  
Replace the indicated device battery. Test the sensor/touchpad after replacing the battery.  
Note  
If the sensor/touchpad is not tested after battery replacement, the system continues to show a low bat-  
tery condition, since that was the last signal it received from the device. Testing the sensor/touchpad  
with new batteries allows the panel to receive a signal with good battery information.  
Central Station/Pager Reporting  
Central station/pager is not receiving reports.  
1. Check that the premises phone line is working.  
2. Perform a phone test.  
3. Check that the DB-8 cord is plugged into the RJ-31X/CA-38A jack.  
4. Check that the DB-8 cord is wired correctly to the panel.  
5. Check for correct phone line wiring between the TELCO block and RJ-31X/CA-38A jack.  
6. Replace faulty RJ-31X/CA-38A jack.  
7. Replace faulty DB-8 cord.  
8. Verify that central station/pager phone number is programmed into the panel. Reprogram the  
phone number and retest, if necessary.  
9. Verify that the correct phone format (SIA or CID) is being used.  
10. For pagers, extend the pager delay setting (see the PHONE OPTIONS—GLOBAL menu in the “Pro-  
gramming” section.  
Alphanumeric Touchpads  
Display shows all ************.  
Touchpad is not connected to panel bus terminals or is wired incorrectly. Check and correct wiring.  
Alphanumeric Touchpads (continued)  
Display is blank.  
1. Check that panel is powered up.  
2. Check for touchpad power and/or bus miswiring, opens, or shorts.  
3. Check touchpad brightness setting (see the user-programming OPTIONS menu in the “Program-  
ming” section).  
Touchpad buttons don’t beep when pressed.  
1. Check for touchpad power and/or bus miswiring, opens, or shorts.  
2. Check that key beeps option is set to on (see the ACCESSORY MODULES—BUS DEVICES menu in  
the “Programming” section).  
Fixed Display Touchpads  
Display is lit but does not respond to key presses.  
Touchpad is not connected to panel bus terminals or is wired incorrectly. Check and correct wiring.  
Display is blank.  
1. Check that panel is powered up.  
2. Check for touchpad power and/or bus miswiring, opens, or shorts.  
3. Check touchpad brightness setting (see the user-programming OPTIONS menu in the “Program-  
ming” section).  
Touchpad buttons don’t beep when pressed.  
1. Check for touchpad power and/or bus miswiring, opens, or shorts.  
2. Check that key beeps option is set to on (see the ACCESSORY MODULES—BUS DEVICES menu in  
the “Programming” section).  
Speakers  
Speakers don’t sound alarms.  
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Feature  
Problem  
Action/Solution  
1. Check for correct wiring at speaker and panel terminals; correct where necessary.  
2. Speaker output has shut down because panel detected terminal 7 or 8 is shorted to ground.  
Disconnect panel AC and battery backup power. Locate short and correct. Apply panel AC and  
backup battery power and retest.  
3. Alarm is in partition 2 and speaker is connected to panel terminals 7 and 8, which activate only  
for partition 1 alarms.  
Sirens  
Piezo sirens connected to SnapCard, or onboard (panel) outputs 1 and/or 2 don’t produce any alarm sounds.  
1. Check for incorrect wiring between siren and panel; correct where necessary.  
2. Output has not been configured (set up) to activate sirens. Enter program mode and configure  
output (see ACCESSORY MODULES—BUS DEVICES—SNAP CARD, or ONBOARD OPTIONS—  
OUTPUT 1, 2 in the “Programming” section).  
Supervised Wireless Sirens  
Sirens don’t produce any sounds and LED doesn’t respond.  
1. Check to make sure siren is not plugged into an outlet controlled by a switch. Move siren to a  
nonswitched outlet location and test.  
2. Panel is not powered by a power line carrier transformer. Replace existing transformer with a  
power line carrier transformer.  
3. Power transformer and sirens are not plugged into outlets on the same electrical phase.  
Relocate sirens at different outlets to determine working locations.  
4. Siren is programmed with incorrect partition house code. Clear siren house code by pressing  
and holding siren button for 20 seconds. Reprogram with correct partition house code and  
retest. See “Installing Supervised Wireless Sirens” (60-736-95) for more information.  
5. Siren house code is not programmed into panel. Enter program mode and set SWS and parti-  
tion house codes.  
Siren only works part of the time and/or at odd, irregular intervals.  
Check that siren and/or panel transformer is not plugged into an outlet shared with a major appli-  
ance, television, or computer which may generate noise and degrade the line carrier signal.  
Hardwire Zones  
System doesn’t go into alarm when zone is tripped.  
1. System is disarmed. Arm system and then trip the zone.  
2. Zone is not learned into panel memory. Enter installer/dealer program mode—LEARN SENSORS,  
and learn zone into memory.  
3. Zone is learned into wrong partition. Delete zone and learn into correct partition or change the  
partition in the EDIT SENSORS menu.  
4. For HIM zones, check that the HIM LED is blinking to verify communication with the panel. If  
LED is off, check wiring between HIM and panel.  
Zone reports trouble condition.  
1. Check that onboard HIM and SnapCard zone inputs have a 2k-ohm EOL resistor installed at  
the last device on the loop in series for N/C loops, in parallel for N/O loops.  
2. Check for zone wire fault—short circuit on N/C loops, open circuit on N/O loops.  
3. Make sure all devices on zone are in non-alarm state. Enter disarm command to reset zone.  
Wireless Sensor Zones  
System doesn’t respond (in sensor test or when armed) when sensor is tripped.  
1. Verify that receiver antennas are installed and connections are secure.  
2. Check that the wireless sensor battery(s) are installed.  
3. Check the sensor battery(s) for low voltage. Replace battery(s) if necessary.  
4. Use an RF Sniffer (60-401) to verify that sensor is transmitting.  
5. Sensor is not learned into panel memory. Enter installer/dealer program mode—LEARN SEN-  
SORS, and learn sensor into memory.  
6. Zone is learned into wrong partition. Delete zone and learn into correct partition or change the  
partition in the EDIT SENSORS menu.  
Sensor reports trouble condition.  
1. Sensor tamper switch is tripped—sensor cover is off, not latched securely, or sensor is not  
mounted securely. Secure sensor mounting and/or cover. Trip sensor to clear the condition.  
2. Check the sensor battery for low voltage. Replace batteries, if necessary.  
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Feature  
Problem  
Action/Solution  
Touchpad indicates [sensor #] supervisory and/or Sensor [sensor #] supervisory is heard.  
1. Use an RF Sniffer (60-401) to verify that sensor is transmitting. If sensor is not transmitting,  
check battery for low or no voltage and replace.  
2. Change mounting position of sensor (from horizontal to vertical or vice versa) and test sensor  
several times for consistency.  
3. Sensor signal is not reaching panel/receiver because sensor is too far away. Remove sensor  
from mounted location and test from other locations. Mount sensor in area where signal can  
reach panel/receiver.  
Smoke sensor beeps once every 44 seconds.  
Sensor batteries are getting low. Replace batteries.  
Wireless Touchpads  
System doesn’t respond to commands entered from wireless touchpad.  
1. Verify that receiver antennas are installed and connections are secure.  
2. Check that touchpad battery(s) are properly installed.  
3. Check the touchpad battery(s) for low voltage. Replace battery(s), if necessary.  
4. Use an RF Sniffer (60-401) to verify that touchpad is transmitting.  
5. Touchpad is not learned into panel memory. Enter program mode and learn touchpad into  
memory (see LEARN SENSORS).  
6. Touchpad is learned into wrong partition. Delete touchpad and learn into correct partition or  
change the partition in the EDIT SENSORS menu.  
Wireless Touchpads (continued)  
Touchpad reports trouble condition.  
Check the touchpad battery(s) for low voltage. Replace battery(s), if necessary.  
Phones  
Loss of dial tone at on-site phones after wiring RJ-31X jack or connecting the DB-8 cord.  
1. Wait 2 minutes and try again. The panel may be busy trying to report to the central station.  
2. Disconnect the panel DB-8 cord from the RJ-31X jack. If the phone still doesn’t work, the sys-  
tem is okay and the problem is in the wiring.  
3. Check RJ-31X jack wiring and TELCO block wiring. Replace RJ-31X jack if necessary.  
4. Check DB-8 cord connections at the panel and RJ-31X jack. Replace cord if necessary.  
5. Perform a phone test after troubleshooting the phone line.  
Constant dial tone, preventing dial-out on premises phones.  
One or more polarity-sensitive phones exist on-site. Reverse the phone wires connected to the  
brown and gray wire terminals on the RJ-31X jack.  
Light Control  
Light controlled by X10 Lamp Module is not working.  
1. Check that the lamp has a working bulb and that the lamp switch is on.  
2. Check to make sure X10 module is not plugged into an outlet controlled by a switch. Move to a  
nonswitched outlet location and test.  
3. Panel is not powered by a power line carrier transformer. Replace existing transformer with a  
power line carrier transformer.  
4. Power transformer and X10 modules are not plugged into outlets on the same electrical phase.  
Relocate modules or transformer to different outlets to determine working locations.  
5. Check that the HOUSE dial on the X10 module matches the partition house code programmed  
into the panel.  
6. X10 module is located in wrong partition. Move module to correct partition and retest.  
7. Partition house codes are not programmed into panel. Enter program mode and set partition  
house codes.  
Energy Saver Module  
Module does not respond to system commands or appear to control furnace.  
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Feature  
Problem  
Action/Solution  
1. Check that the module is wired correctly to the panel terminals.  
2. Verify the module LED is flashing continuously. If the LED is not flashing, remove power and  
check wiring.  
3. There is a 5-minute delay after the module returns control to the furnace/AC thermostat, before  
the module overrides the thermostat again. Wait 5-minutes and try again.  
Module temperature does not match actual room temperature.  
The module room temperature setting has not been adjusted or was adjusted before the module  
warmed or cooled to room temperature. To ensure accuracy, wait at least 15 minutes after installing  
the module before adjusting the temperature. To adjust the module room temperature setting, see  
TEMPERATURE under the ACCESSORY MODULES—BUS DEVICES—UNIT-ID—ENERGY OPTIONS menu in  
the section “Programming the Panel.”  
Automation Module  
Module is not controlling or communicating with the panel and panel indicates a “BUS FAILURE UNIT nn” where nn is  
the Automation Module bus unit number.  
1. Check that the module is wired correctly to the panel terminals.  
2. Verify the SuperBus Module’s red LED is flashing continuously. If the LED is not flashing,  
remove power and check wiring.  
Module is not controlling or communicating with the panel and panel indicates a “BUS FAILURE UNIT AMnn” where nn  
is the Automation Module bus unit number.  
1. Check that the RS-232 cable is firmly connected to the Automation Module and Automation  
Device.  
2. Verify the Automation Device is powered and turned on.  
Module is not controlling or communicating with the panel and panel does not indicate a bus failure.  
1. Verify the Automation Module is learned on the bus.  
2. Make sure another Automation or Gateway Module isn’t learned into the panel’s memory. Con-  
cord Ultra panels support only one Automation or Gateway Module.  
Cellular Backup Module  
Cellular backup report does not occur.  
1. Verify the Cellular Backup option is on for the CS phone number being tested.  
2. Verify that the module is learned on the bus.  
3. Check that the Cellular Backup Module has been activated as outlined in the device Installation  
Instructions.  
The panel indicates “auxiliary phone trouble 1.”  
1. Check the antenna connection.  
2. Adjust the antenna positioning for maximum signal.  
3. Verify Cellular System setting.  
4. Check that the Cellular Backup Module has been activated as outlined in the device Installation  
Instructions.  
The panel indicates “auxiliary phone trouble 2.”  
1. Check the antenna connection.  
2. Adjust the antenna positioning for maximum signal.  
3. Verify Cellular System setting.  
The panel indicates “auxiliary phone trouble 3.”  
1. Check the antenna connection.  
2. Adjust the antenna positioning for maximum signal.  
The panel indicates “auxiliary phone trouble 4.”  
Contact the cellular provider for details.  
The panel indicates “auxiliary phone trouble 5.”  
Contact the cellular provider for details.  
The panel indicates “auxiliary phone trouble 6.”  
Replace the module.  
SuperBus 2000 Wireless Gateway Module  
73  
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Feature  
Problem  
Action/Solution  
Module is not communicating on Bus and indicates a “Bus Failure Unit nn”. Where nn represents the Wireless Gate-  
way unit number.  
1. Check that the module is wired correctly to the panel terminals.  
2. Verify that the module’s red Bus LED is flashing. If not, remove power and check all the wiring.  
Module’s status LED’s don’t turn on after initial power-up.  
1. Wait 5 - 8 minutes for the module to communicate with alarm.com.  
2. Access code Lock feature must be turned off to work properly.  
3. Make sure another Automation or Gateway Module isn’t learned into the panel’s memory. Con-  
cord Ultra panels support only one Automation or Gateway Module.  
Module doesn’t communicate with alarm.com.  
1. Check module’s status LED’s. Refer to the “SuperBus 2000 Wireless Gateway Module” instruc-  
tions for a description of the LED’s.  
Concord Ultra  
74  
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Appendix A:  
System  
Customer Name _________________________________  
Address _______________________________________  
City _________________ County ___________ State ___  
Zip __________ Phone (____) ___________  
Planning  
Worksheets  
Table A1: Wireless Devices  
Part No.  
60-362  
Description  
Door/Window Sensor  
Qty.  
60-741-95  
60-499  
Micro Recessed Door/Window Sensor  
Slim Line Door/Window Sensor  
Micro Door/Window Sensor  
Long-Life Door/Window Sensor  
Shock Sensor  
60-688*  
60-641  
60-886-95*  
60-459*  
Sound Sensor  
60-462*  
60-506  
Glass Guard Sensor  
System Sensor Smoke Sensor  
ESL 562 Smoke Sensor  
Rate-of-Rise Heat Sensor  
Manual Fire Pull Sensor  
Freeze Sensor  
60-848-01-95  
60-460  
60-589*  
60-504*  
60-452*  
60-458*  
60-457*  
Pendant Panic Sensor  
Single Button Panic Sensor  
Dual Button Panic Sensor  
Water-Resistant Panic Sensor  
DS924i PIR Motion Sensor  
Crystal Indoor PIR Motion Sensor  
FlexGard Sound Sensor  
HiTech Handheld Wireless Touchpad  
2-Button Keychain Touchpad  
4-Button Keychain Touchpad  
60-578  
60-511-01-95*  
60-703-95  
60-834-95  
60-597  
60-607*  
60-606*  
* These devices not listed, investigated, or verified by UL.  
Listed, but not tested for compatibility by UL.  
75  
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Table A2: Hardwire Devices  
Description  
mA  
(Max.)  
Part No.  
Qty.  
Sub Total  
Hardwire Sensors/Detectors  
1035-N  
1075-N  
Magnetic Contact 3/8” press fit  
Magnetic Contact – surface mount  
N/A  
N/A  
System Sensor models 2100D, 2100TD,  
2100S, 2100TS, 2400, or 2400TH or ESL  
series 429AT, 521B or 521BXT  
N/A  
10 mA  
Sirens  
60-736*  
60-483-01  
13-046  
Supervised Wireless Siren  
Slim Line Hardwire Interior Siren  
Hardwire Exterior Siren  
N/A  
120 mA  
145 mA  
SuperBus 2000/Miscellaneous Components  
60-746-01  
60-820  
60-803  
60-804  
60-755*  
60-756  
60-757  
60-758  
60-774  
60-770  
60-620-01  
60-677*  
2x16 LCD Alphanumeric Touchpad  
Fixed Display LCD Touchpad  
2x20 LCD Alphanumeric Touchpad  
2x20 VFD Alphanumeric Touchpad  
Power Line Carrier Card  
90 mA  
30 mA  
120 mA  
120 mA  
110 mA  
185 mA  
230 mA  
130 mA  
18 mA  
91 mA  
20 mA  
10 mA  
4 Input/2 Output SnapCard  
8Z Hardwire Zone Expander SnapCard  
4 Output SnapCard  
Hardwire Input Module  
Hardwire Output Module  
Energy Saver Module  
Interrogator 200 Audio Verification Module  
60-850  
1600 mA  
1900 mA  
Standard*  
Cellular Backup Module  
60-850-01  
High Power*  
60-783-02  
60-861*  
Automation Module  
35 mA  
Wireless Gateway Module  
1600mA  
Total power consumption:  
mA  
Total power consumption using 50 VA transformer and 7.0 AH backup battery  
not to exceed:  
1,350 mA  
* These devices not listed, investigated, or verified by UL.  
Listed, but not tested for compatibility by UL.  
Table A3: Zone and Sensor Assignments  
Module  
Module Bus  
ID Number  
No.  
01  
RF Zone  
Input  
Group  
Partition  
Zone/Sensor Text  
Number  
02  
03  
04  
05  
06  
07  
08  
Concord Ultra  
76  
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Table A3: Zone and Sensor Assignments (Continued)  
Module  
Module Bus  
ID Number  
No.  
09  
RF Zone  
Input  
Group  
Partition  
Zone/Sensor Text  
Number  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
77  
Concord Ultra  
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Table A3: Zone and Sensor Assignments (Continued)  
Module  
Module Bus  
ID Number  
No.  
53  
RF Zone  
Input  
Group  
Partition  
Zone/Sensor Text  
Number  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
64  
65  
66  
67  
68  
69  
70  
71  
72  
73  
74  
75  
76  
77  
78  
79  
80  
81  
82  
83  
84  
85  
86  
87  
88  
89  
90  
91  
92  
93  
94  
95  
96  
Concord Ultra  
78  
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Table A4: System Settings Index and Record  
Setting (reference) default Shortcut No.  
Setting  
Installer Programming—8 + Installer/Dealer CODE + 00  
24 Hour Tamper Off  
06000  
AC Failure Off  
06010  
Access Code Lock (On)  
Access Timeout 90 sec  
Account No. 00000  
0003  
0904  
0010, 0020  
0305  
1_____________2_____________  
1_____________2_____________  
Activity Timeout 24 hrs  
Alarm Verify Off  
06108, 06208  
0901  
Audio Mode 1  
Audio Verify Off  
0900  
Auto Phone Test Off  
Auto Stay Arming On  
Auto Test Reset On  
02001  
0014, 0024  
02002  
1_____________2_____________  
1_____________2_____________  
Auxiliary Panic On  
0511, 0521  
0906  
AVM Access Code None  
Back In Service On  
06002  
Backup CS Phone 1 On, CS Phone 2-3 Off  
Battery Restoral Off  
0105, 0115, 0125 1_____________2_____________3___________  
06005  
Beep Delay 2 sec  
0905  
Buffer Control Off  
06001  
Buffer Full Report Off  
Bypass Reports Off  
06006  
06003  
Call Wait Cancel None  
Cancel Message On  
Cellular Backup CS Phone 1 On, CS Phone 2-3 Off  
Cellular System B  
02009  
02007  
0107, 0117, 0127 1_____________2_____________3___________  
Closing Reports Off  
06101, 06201  
02003  
1_____________2_____________  
Comm. Failure On  
CS Phone 1-3 None  
Daylight Saving On  
0100, 0110, 0120 1_____________2_____________3___________  
0306  
0002  
082  
Dealer Code None  
Delete Sensors None  
Dial Tone Detect On  
Dialer Abort On  
02010  
02005  
02006  
0701  
0000  
0180  
02004  
Dial Abort Delay 30 sec  
Disable Trouble Beeps Off  
Downloader Code 12345  
Downloader Phone No. None  
DTMF Dialing On  
Duress Code None  
0017, 0027  
06104, 06204  
083  
1_____________2_____________  
1_____________2_____________  
Duress Option Off  
Edit Sensors None  
Entry Delay 32 sec  
0310, 0320  
0400, 0410  
1_____________2_____________  
1_____________2_____________  
Entry Lights none  
79  
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Table A4: System Settings Index and Record (Continued)  
Setting (reference) default Shortcut No.  
Setting  
Exception Reports (phones) Off  
Exception Reports (pagers) Off  
0103, 0113, 0123 1_____________2_____________3___________  
0133, 0143, 0153, 1_____________2_____________3___________  
0163, 0173  
0311, 0321  
0013, 0023  
0312, 0322  
0510, 0520  
0902  
4_____________5_____________  
1_____________2_____________  
1_____________2_____________  
1_____________2_____________  
1_____________2_____________  
Exit Delay 64 sec  
Exit Extension On  
Extended Delay 4 min  
Fire Panic On  
Fire Shutdown Off  
Force Armed Off  
Freeze Alarm Off  
Global Fire Off  
06105, 06205  
06107, 06207  
0704  
1_____________2_____________  
1_____________2_____________  
High Level Reports (phones) CS Phone 1 On, CS  
Phone 2-3 Off  
0101, 0111, 0121 1_____________2_____________3___________  
0131, 0141, 0151, 1_____________2_____________3___________  
High Level Reports (pagers) On  
0161, 0171  
0401, 0411  
0700  
4_____________5_____________  
1_____________2____________  
House Code 1B, 2C  
Immediate Beeps Off  
Installer Code 4321  
0001  
Keychain TP Arming Off  
Keyswitch Sensor None  
Keyswitch Style Transition  
Latchkey Format Off  
0513, 0523  
0015, 0025  
0016, 0026  
06106, 06206  
1_____________2_____________  
1_____________2_____________  
1_____________2_____________  
1_____________2_____________  
0135, 0145, 0155, 1_____________2_____________3___________  
Latchkey Reports (pagers) On  
0165, 0175  
4_____________5_____________  
Latchkey Zones None  
Learn Sensors None  
Line Fail Delay None  
Local Phone Control On  
Low CPU Battery On  
0500  
080  
0213  
0210, 0220  
06004  
1_____________2_____________  
Low Level Reports (phones) CS Phone 1 On, CS  
Phone 2-3 Off  
0102, 0112, 0122 1_____________2_____________3___________  
0132, 0142, 0152, 1_____________2_____________3___________  
Low Level Reports (pagers) Off  
0162, 0172  
4_____________5____________  
Next Phone Test 7 days  
No Activity Off  
0303  
06103, 06203  
1_____________2____________  
Open/Close Reports (phones) Off  
0104, 0114, 0124 1_____________2_____________3___________  
0134, 0144, 0154, 1_____________2_____________3___________  
Open/Close Reports (pagers) Off  
0164, 0174  
06100, 06200  
11101  
4_____________5_____________  
Opening Reports Off  
1_____________2_____________  
Onboard Output 1 01614- any audible alarm  
Onboard Output 2 01710 - status & alarm tones  
Output Trip Time 4 sec  
11111  
0304  
Pager Delay 15 sec  
02008  
0137, 0147, 0157, 1_____________2_____________3___________  
0167, 0177 4_____________5_____________  
Pager Partition Assignment 1  
Pager Phone 1-5 None  
0130, 0140, 0150, 1_____________2_____________3___________  
0160, 0170  
0216, 0226  
0215, 0225  
4_____________5_____________  
1_____________2_____________  
1_____________2_____________  
Phone Access Key #  
Phone Panic Off  
Concord Ultra  
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Table A4: System Settings Index and Record (Continued)  
Setting (reference) default Shortcut No.  
02000  
Setting  
Phone Test On  
Phone Test Freq. 7 days  
Police Panic On  
0302  
0512, 0522  
06015  
1_____________2_____________  
Program Report Off  
Quick Arm Off  
0011, 0021  
0012. 0022  
06011  
1_____________2_____________  
1_____________2_____________  
Quick Exit On  
Receiver Failure Off  
Recent Closings On  
Remote Access On  
RF Low Battery Rpt Weekly  
RF Supervisory Rpt Weekly  
RF TX Timeout 12 hrs  
Ring/Hang/Ring On  
Reporting Format (SIA/CID) CID  
Sensor Text None  
06102, 06202  
0211, 0221  
06012  
1_____________2_____________  
1_____________2_____________  
06013  
0301  
0212, 0222  
1_____________2_____________  
0106, 0116, 0126 1_____________2_____________3___________  
081  
SIA False Alarm Reduction  
Silent Talkback Off  
Siren Timeout 4 min  
Siren Verify Off  
0004  
0903  
0313, 0323  
0710  
1_____________2_____________  
1_____________2_____________  
Sleep Time Off  
0314, 0324  
1100  
Smoke Verify Off  
SnapCard Output 1 (01400 - keychain touchpad star  
button activation)  
101001  
101011  
101021  
SnapCard Output 2 (00410 - any audible alarm)  
SnapCard Output 3 (00903 - arming to STAY or  
AWAY)  
SnapCard Output 4 (01003 - arming to AWAY)  
Star Is No Delay Off  
101031  
0514, 0524  
1_____________2_____________  
0136, 0146, 0156, 1_____________2_____________3___________  
Streamlining On  
0166, 0176  
4_____________5_____________  
Supervisory Time 03:00  
Swinger Limit 1  
0300  
06014  
SWS Code 003  
0703  
System Tamper Off  
Toll Saver On  
06109, 06209  
0214, 0224  
06009  
1_____________2_____________  
1_____________2_____________  
TP Panic RPT FMT Off  
Two Trip Error Off  
Two Wire Smoke Off  
UL 98 Options Off  
Zone Restorals Off  
06008  
1101  
0702  
06007  
81  
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Appendix B:  
Reference  
Tables  
Table B1: Sensor Group Characteristics  
No.  
Name  
Application  
Alarm  
Delay  
00 Fixed Panic  
01 Portable Panic  
02 Fixed Panic  
03 Portable Panic  
24-hour audible fixed emergency buttons.  
24-hour audible portable emergency buttons.  
24-hour silent fixed emergency buttons.  
24-hour silent portable emergency buttons.  
Police  
Police  
Silent  
Silent  
Instant  
Instant  
Instant  
Instant  
1, 2, 3  
1, 2, 3  
1, 2, 3  
1, 2, 3  
24-hour auxiliary sensor, such as Pendant Panic or  
holdup button.  
04 Fixed Auxiliary  
05 Fixed Auxiliary  
Auxiliary Instant  
1, 2, 3  
24-hour auxiliary emergency button. Siren shutoff con-  
firms CS report.  
Auxiliary Instant  
Auxiliary Instant  
Auxiliary Instant  
1, 2, 3  
1, 2, 3  
1, 2, 3  
06 Portable Auxiliary 24-hour portable auxiliary alert button.  
24-hour portable auxiliary button. Siren shutoff con-  
firms CS report.  
07 Portable Auxiliary  
08 Special Intrusion  
09 Special Intrusion  
10 Entry/Exit Delay  
11 Entry/Exit Delay  
12 Entry/Exit Delay  
Special belongings, such as gun cabinets and wall  
safes.  
Police  
Police  
Police  
Police  
Police  
Instant  
1, 2, 3  
1, 2, 3  
2, 3  
Special belongings, such as gun cabinets and wall  
safes.  
Standard  
Standard  
Extended  
Entry and exit doors that require a standard delay  
time.  
Garage doors and entrances that require an extended  
delay time. *  
2, 3  
Driveway gates and entrances that require a twice  
extended delay time. *  
Twice  
Extended  
2, 3  
13 Instant Perimeter Exterior doors and windows.  
Police  
Police  
Police  
Police  
Police  
Police  
Instant  
2, 3  
2, 3  
2, 3  
3
14 Instant Interior  
15 Instant Interior  
16 Instant Interior  
17 Instant Interior  
18 Instant Interior  
Interior doors.  
Follower  
Follower  
Follower  
Follower  
Follower  
Interior PIR motion sensors. *  
Interior doors.  
PIR motion sensors. *  
3
PIR motion sensors subject to false alarms. * †  
3
Interior doors that initiate a delay before going into  
alarm. *  
19 Delayed Interior  
20 Delayed Interior  
Police  
Police  
Police  
Police  
Standard  
Standard  
Instant  
3
PIR motion sensors that initiate a delay before going  
into alarm. *  
3
Local Instant  
Interior  
24-hour local alarm zone protecting anything that  
opens and closes.  
21  
1, 2, 3  
1, 2, 3  
1, 2, 3  
1, 2, 3  
1, 2, 3  
Local Delayed  
Interior  
Same as group 21, plus activation initiates a delay  
before going into alarm.  
22  
Standard  
Local Instant  
Auxiliary  
24-hour local alarm zone protecting anything that  
opens and closes. ‡  
23  
Auxiliary Instant  
Auxiliary Instant  
Local Instant  
Auxiliary  
24-hour local alarm zone protecting anything that  
opens and closes. Sirens shut off at restoral. *  
24  
Local Special  
Chime  
Notify the user when a door is opened. Sounds emit  
from a local annunciator. *  
Special  
Instant  
Chime  
25  
Concord Ultra  
82  
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Table B1: Sensor Group Characteristics (Continued)  
No.  
Name  
Application  
Alarm  
Delay  
26 Fire  
24-hour fire, rate-of-rise heat, and smoke sensors.  
Fire  
Instant  
Instant  
1, 2, 3  
1, 2, 3  
Hardwire Output Module (HOM) lamp control or other  
customer feature. ‡  
27 Output Module  
Silent  
Silent  
HOM, PIR motion sensor, sound sensor, or pressure  
mat. ‡  
28 Output Module  
29 Auxiliary  
Instant  
1, 2, 3  
1, 2, 3  
Freeze sensor.  
Auxiliary Instant  
HOM, PIR motion sensor, sound sensor, or pressure  
mat.‡  
32 Output Module  
Silent  
Silent  
Instant  
Instant  
33 Siren  
34 Gas  
Wireless Siren Supervision. ‡  
1, 2, 3  
1, 2, 3  
Carbonmonoxide (CO) Gas Detectors ‡  
Auxiliary Instant  
Local Instant  
35 Police (Day  
Zone)  
Local alarm in levels 1 and 2. Report to CS in level 3. Police  
Instant  
1, 2, 3  
(level3  
only)  
Note: Check marks () represent characteristics present in a group.  
* This group is not certified as a primary protection circuit for UL-listed systems and is for supplementary use only.  
† Sounds instant police siren if two or more sensors are tripped within 4 minutes. Otherwise sensors are followers to delayed  
sensors. If Alarm Verification is on, group 18 functions like group 17.  
‡ This group has not been investigated by UL.  
§ This group is required for UL-listed residential fire alarm applications.  
Cross-Zoning  
Note  
Cross-Zone (Alarm Verify) refers to two different Group 10-20 sensors that must be tripped  
within four minutes of each other to report an alarm to the central station. The diagram in the fig-  
ure below shows the path of a person walking from the kitchen to the living room. When the per-  
son is detected walking through the kitchen, the motion sensor in the kitchen is tripped, sounding  
a local alarm. If motion is detected by the living room motion sensor within two minutes, an  
alarm report will be sent to the central station.  
Cross-Zoning is not recom-  
mended for exit/entry zones.  
Each zone has the ability to  
individually protect the  
intended area. (e.g. motion  
detector patterns overlap).  
D
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83  
Concord Ultra  
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Table B2: Item Numbers and Sensor Text  
Sensor  
Text  
Sensor  
Text  
Sensor  
Text  
Item  
#
Item #  
Item # Sensor Text Item #  
Item #  
Item # Sensor Text  
Sensor Text  
001  
002  
003  
004  
005  
006  
007  
008  
009  
010  
011  
012  
013  
014  
015  
016  
017  
018  
019  
020  
021  
022  
023  
024  
025  
026  
027  
028  
029  
030  
031  
Aborted  
AC  
041  
042  
043  
044  
045  
046  
047  
048  
049  
050  
051  
052  
053  
054  
055  
056  
057  
058  
Date  
081  
082  
083  
084  
085  
086  
087  
088  
089  
090  
091  
092  
093  
094  
095  
096  
097  
098  
Gas  
Glass  
121  
122  
North  
161  
162  
163  
164  
165  
166  
167  
168  
169  
170  
171  
172  
173  
174  
175  
176  
177  
178  
179  
180  
181  
182  
183  
184  
185  
186  
187  
188  
189  
190  
191  
Siren  
201  
202  
203  
204  
205  
206  
207  
208  
209  
G
Daughter’s  
Degrees  
Delay  
Not  
Sliding  
Smoke  
Son’s  
Sound  
South  
Special  
Stairs  
Stay  
H
Access  
Active  
Activity  
Alarm  
All  
Goodbye 123  
Now  
I
Hallway  
Heat  
124  
125  
126  
127  
128  
129  
130  
131  
132  
133  
134  
135  
136  
137  
138  
139  
140  
141  
142  
143  
144  
145  
146  
147  
148  
149  
150  
151  
Number  
Off  
J
Den  
K
Desk  
Hello  
Office  
OK  
L
Detector  
Dining  
Help  
M
AM  
High  
On  
N
Area  
Disarmed  
Door  
Home  
House  
In  
Open  
Opening  
Panic  
Partition  
Patio  
O
Arm  
Supervisory 210  
P
Armed  
Arming  
Attic  
Down  
System  
Tamper  
211  
212  
Q
Download  
Downstairs  
Drawer  
Driveway  
Duct  
Install  
Interior  
Intrusion  
Invalid  
Is  
R
Temperature 213  
S
Auxiliary  
Away  
Baby  
Back  
Bar  
Pet  
Test  
214  
215  
216  
217  
218  
219  
220  
221  
222  
223  
224  
225  
226  
227  
228  
229  
T
Phone  
Please  
PM  
Time  
U
To  
V
Duress  
East  
Key  
Touchpad  
W
Kids  
Police  
Pool  
Trouble  
X
Basement 059  
Bathroom 060  
Energy Saver 099  
Kitchen  
Latchkey  
Laundry  
Left  
Unbypass  
Y
Enter  
100  
101  
102  
103  
104  
105  
106  
107  
108  
109  
110  
111  
Porch  
Power  
Press  
Program  
Progress  
Quiet  
Rear  
Unit  
Z
Battery  
Bedroom  
Bottom  
061  
062  
063  
Entry  
Up  
(space)  
Error  
West  
’(apostrophe)  
Exit  
Level  
Library  
Light  
Window  
- (dash)  
Breezeway 064  
Exterior  
Factory  
Failure  
Family  
Father’s  
Feature  
Fence  
Fire  
Zone  
_ (underscore)  
Building  
Bus  
065  
066  
067  
0
1
2
3
4
5
6
*
#
:
Lights  
Living  
Load  
Bypass  
Receiver  
Report  
RF  
Bypassed 068  
Cabinet 069  
Canceled 070  
/
Loading  
Low  
?
Right  
Room  
Car  
071  
Lower  
Carbon  
Monoxide  
032  
072  
First  
112  
Main  
152  
Safe  
192  
7
033  
034  
035  
036  
037  
038  
039  
040  
Central  
Chime  
Closed  
Closet  
Closing  
Code  
073  
074  
075  
076  
077  
078  
Floor  
113  
114  
115  
116  
117  
118  
119  
120  
Master  
Mat  
153  
154  
155  
156  
157  
158  
159  
160  
Schedule  
Screen  
Second  
Sensor  
Service  
Shed  
193  
194  
195  
196  
197  
198  
199  
200  
8
Force  
9
Foyer  
Medical  
Memory  
Menu  
A
B
C
D
E
F
Freeze  
Front  
Furnace  
Gallery  
Garage  
Mother’s  
Motion  
No  
Computer 079  
Control 080  
Shock  
Side  
Concord Ultra  
84  
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Table B3: System Event Trigger Numbers  
Description  
Trigger  
No.  
System Event  
Null Trigger (used for direct control)  
Fire Alarm  
Activated only by schedule or direct command.  
When Fire sirens are started.  
000  
001  
002  
003  
004  
Police Alarm  
When Police sirens are started.  
Auxiliary Alarm  
When Auxiliary sirens are started.  
Any Audible Alarm  
When any of the above sirens are started.  
When a sensor in group 2 or 3 goes into alarm or when a  
duress alarm is activated (does not include groups 25, 27, 28, 005  
or 32).  
Silent Alarm (sensor groups 2, 3, and duress)  
Any Audible or Silent Alarm  
When any alarm is started (does not include groups 25, 27, 28,  
or 32).  
006  
HOM Group 27, 28, 32 in Alarm  
Major Trouble (phone or receiver failure)  
Arming to STAY or AWAY  
When a sensor in group 27, 28, or 32 goes into alarm.  
007  
When a receiver failure (S94) or a phone failure (S96) occurs. 008  
When the panel is armed to level 2 or 3.  
When the panel is armed to level 3.  
009  
010  
Arming to AWAY  
When the central station operator begins listening or talking to  
the premises.  
AVM is Interactive (audio session in progress)  
011  
Fail-to-Communicate (panel can’t call CS or pager) When the fail-to-communicate output is activated.  
012  
013  
014  
AVM Trip (edge)  
When an AVM alarm occurs, output is activated momentarily.  
When the star button on a keychain touchpad is pressed.  
Keychain Touchpad Star Button-Press  
Smoke Power (for resetting 4-wire smoke detectors) Deactivated when hardwire smoke detectors need to be reset. 015  
Exterior Siren  
Activated for police or fire alarms.  
016  
017  
018  
019  
020  
Interior Siren  
Activation follows all system noises  
AVM Trip (pulse)  
State of System Status  
Tamper Condition  
When an AVM alarm occurs, output is deactivated for 10 ms  
Follows the state of system status (ready or trouble).  
When any tamper is tripped  
When a closing report has been successfully transmitted to the  
central station.  
Closing Report Sent  
021  
Group XX in Alarm  
Sensor XX in Alarm  
Sensor XX Open  
When any sensor in group XX goes into alarm  
When sensor number XX goes into alarm  
When sensor number XX is opened  
Table B4  
Table B4  
Table B4  
Table B4: Sensor Group Event Trigger Numbers  
Sensor Group  
Trigger No.  
Sensor Group  
Trigger No.  
Group 00 in alarm  
Group 01 in alarm  
Group 02 in alarm  
Group 03 in alarm  
Group 04 in alarm  
Group 05 in alarm  
Group 06 in alarm  
Group 07 in alarm  
064  
065  
066  
067  
068  
069  
070  
071  
Group 17 in alarm  
Group 18 in alarm  
Group 19 in alarm  
Group 20 in alarm  
Group 21 in alarm  
Group 22 in alarm  
Group 23 in alarm  
Group 24 in alarm  
081  
082  
083  
084  
085  
086  
087  
088  
85  
Concord Ultra  
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Table B4: Sensor Group Event Trigger Numbers  
Sensor Group  
Trigger No.  
Sensor Group  
Trigger No.  
Group 08 in alarm  
Group 09 in alarm  
Group 10 in alarm  
Group 11 in alarm  
Group 12 in alarm  
Group 13 in alarm  
Group 14 in alarm  
Group 15 in alarm  
Group 16 in alarm  
072  
073  
074  
075  
076  
077  
078  
079  
080  
Group 25 in alarm  
Group 26 in alarm  
Group 27 in alarm  
Group 28 in alarm  
Group 29 in alarm  
Group 32 in alarm  
Group 33 in alarm  
Group 34 in alarm  
Group 35 in alarm  
089  
090  
091  
092  
093  
096  
097  
098  
099  
Table B5: Sensor Number Event Trigger Numbers  
Sensor Number  
State  
Trigger No. State  
Trigger No.  
257  
Sensor 01  
Sensor 02  
Sensor 03  
Sensor 04  
Sensor 05  
Sensor 06  
Sensor 07  
Sensor 08  
Sensor 09  
Sensor 10  
Sensor 11  
Sensor 12  
Sensor 13  
Sensor 14  
Sensor 15  
Sensor 16  
Sensor 17  
Sensor 18  
Sensor 19  
Sensor 20  
Sensor 21  
Sensor 22  
Sensor 23  
Sensor 24  
Sensor 25  
Sensor 26  
Sensor 27  
Sensor 28  
Sensor 29  
Sensor 30  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
129  
130  
131  
132  
133  
134  
135  
136  
137  
138  
139  
140  
141  
142  
143  
144  
145  
146  
147  
148  
149  
150  
151  
152  
153  
154  
155  
156  
157  
158  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
258  
259  
260  
261  
262  
263  
264  
265  
266  
267  
268  
269  
270  
271  
272  
273  
274  
275  
276  
277  
278  
279  
280  
281  
282  
283  
284  
285  
286  
Concord Ultra  
86  
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Table B5: Sensor Number Event Trigger Numbers  
Sensor Number  
State  
Trigger No. State  
Trigger No.  
287  
Sensor 31  
Sensor 32  
Sensor 33  
Sensor 34  
Sensor 35  
Sensor 36  
Sensor 37  
Sensor 38  
Sensor 39  
Sensor 40  
Sensor 41  
Sensor 42  
Sensor 43  
Sensor 44  
Sensor 45  
Sensor 46  
Sensor 47  
Sensor 48  
Sensor 49  
Sensor 50  
Sensor 51  
Sensor 52  
Sensor 53  
Sensor 54  
Sensor 55  
Sensor 56  
Sensor 57  
Sensor 58  
Sensor 59  
Sensor 60  
Sensor 61  
Sensor 62  
Sensor 63  
Sensor 64  
Sensor 65  
Sensor 66  
Sensor 67  
Sensor 68  
Sensor 69  
Sensor 70  
Sensor 71  
Sensor 72  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
159  
160  
161  
162  
163  
164  
165  
166  
167  
168  
169  
170  
171  
172  
173  
174  
175  
176  
177  
178  
179  
180  
181  
182  
183  
184  
185  
186  
187  
188  
189  
190  
191  
192  
193  
194  
195  
196  
197  
198  
199  
200  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
288  
289  
290  
291  
292  
293  
294  
295  
296  
297  
298  
299  
300  
301  
302  
303  
304  
305  
306  
307  
308  
309  
310  
311  
312  
313  
314  
315  
316  
317  
318  
319  
320  
321  
322  
323  
324  
325  
326  
327  
328  
87  
Concord Ultra  
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Table B5: Sensor Number Event Trigger Numbers  
Sensor Number  
State  
Trigger No. State  
Trigger No.  
329  
Sensor 73  
Sensor 74  
Sensor 75  
Sensor 76  
Sensor 77  
Sensor 78  
Sensor 79  
Sensor 80  
Sensor 81  
Sensor 82  
Sensor 83  
Sensor 84  
Sensor 85  
Sensor 86  
Sensor 87  
Sensor 88  
Sensor 89  
Sensor 90  
Sensor 91  
Sensor 92  
Sensor 93  
Sensor 94  
Sensor 95  
Sensor 96  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
in alarm  
201  
202  
203  
204  
205  
206  
207  
208  
209  
210  
211  
212  
213  
214  
215  
216  
217  
218  
219  
220  
221  
222  
223  
224  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
open  
330  
331  
332  
333  
334  
335  
336  
337  
338  
339  
340  
341  
342  
343  
344  
345  
346  
347  
348  
349  
350  
351  
352  
Table B6: System Feature Event Trigger Numbers  
Feature State  
Trigger No.  
Phone Test  
initiated  
225  
226  
AC Failure  
for 15 minutes  
CPU Low Battery  
Auto Phone Test  
Receiver Failure  
Back In Service  
Phone Failure  
Buffer Full  
detected (excluding first minute after power-up) 227  
begun  
228  
229  
detected  
alarm (AC loss, battery drain, then AC restore) 230  
detected  
231  
232  
233  
236  
237  
238  
239  
240  
241  
detected  
Two Trip Error  
System Tamper  
Freeze  
detected  
alarm (40 incorrect code entry keystrokes)  
alarm  
alarm  
alarm  
alarm  
alarm  
No Activity  
Fire Panic  
Police Panic  
Auxiliary Panic  
Concord Ultra  
88  
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Table B6: System Feature Event Trigger Numbers  
Feature State  
Trigger No.  
Opening Report  
Closing Report  
occurred  
occurred  
242  
243  
244  
245  
246  
247  
248  
249  
Latchkey Opening or Closing occurred  
Duress  
alarm  
Force Armed Report  
Fire in Partition  
Recent Closing Report  
Sensor Test  
occurred  
alarm  
occurred  
entered  
Table B7: Response Characteristics  
Response Characteristics  
Description  
The point will remain activated for nn seconds (n is 1-12 seconds).  
The default is 4 seconds  
Momentary trip time  
3 minute trip time  
Siren-time trip time  
Sustained trip time  
The point will remain activated for 3 minutes  
The point will remain activated while the interior siren is sounding  
The point will remain activated for the duration of the event  
The point will activate and deactivate according to the current  
alarm type:  
Auxiliary -- fast on/off/on  
Police -- constant on  
Fire -- repeating)  
Siren pattern  
Trip delay  
The point will activate 30 seconds after the trigger event occurs  
Table B8: Response Numbers  
Siren Tracking Trip Delay Response Time Response No.  
no  
no  
no  
no  
no  
no  
no  
no  
no  
no  
no  
no  
momentary  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
13  
14  
15  
5
3 minutes  
2
siren time  
3
sustained  
4
4
4
4
momentary  
yes  
yes  
yes  
yes  
no  
5
3 minutes  
2
siren time  
3
sustained  
1
1
1
1
1
1
1
1
momentary  
yes  
yes  
yes  
yes  
yes  
yes  
yes  
yes  
5
no  
3 minutes  
2
no  
siren time  
3
no  
sustained  
4
4
4
4
momentary  
yes  
yes  
yes  
yes  
5
3 minutes  
2
siren time  
3
sustained  
89  
Concord Ultra  
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Notes for Table B8: Response Numbers  
Note  
1. If an event does not trigger sirens, siren tracking response numbers activate without turning  
on the output. If sirens are triggered by another event, the output pulses to match the siren.  
The mechanical lifetime of  
the relay may be exceeded if  
an output is set up for a siren  
tracking response and a  
pulsing siren (auxiliary or  
fire) is active for long time  
periods. A SnapCard relay  
output’s lifetime expectancy  
is about 350 total pulsing  
hours.  
If the siren cadence changes (from police to fire, for example), outputs set up for siren track-  
ing change to match the siren and all pulsing outputs pulse to one common cadence.  
2. If an event does not trigger sirens, siren time response times activate outputs only if sirens  
are active for another reason.  
3. If an alarm event does not necessarily require disarming (no activity, closing report, etc.),  
outputs set up for a sustained response time remain activated until the next arming level  
change.  
4. If an event occurs that activates an output set up for trip delay, the delay and output activa-  
tion can be canceled by trigger event restoral.  
Note  
5. Activated outputs set up for a 3-minute response time remain active for the entire three min-  
utes. To deactivate the output before the 3-minute time expires, you must enter program  
mode or remove panel power.  
The trip delay is factory set  
for 30 seconds and cannot  
be changed.  
Activated outputs set up for a momentary or 3-minute response time restart if the same trig-  
ger event occurs again.  
Concord Ultra  
90  
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Appendix C:  
Settings  
To Enter Programming Mode:  
8 + Installer or  
Dealer Code + 0 + 0  
Tier 1 Menus  
Tier 2 Menus  
#
System Programming  
Security  
B
A
Phones  
(Continued)  
#
#
*
*
*
B
B
A
B
A
B
A
B
A
B
B
A
CS Phone 2  
CS Phone 3  
Global  
Partition 1  
Partition 2  
CS Phone 1  
Demo Kit  
On Off  
A
#
#
#
#
#
#
*
*
*
*
*
*
B
A
Account  
Number  
00000  
Account  
Number  
00000  
Downloader  
Code 12345  
Phone Number  
Phone Number  
Phone Number  
Partition 1  
Copy  
0
0
0
0
0
1
0
0
0
1
1
0
0
0
1
0
0
0
2
0
0
1
2
0
B
A
B
A
B
A
B
B
A
B
A
B
A
A
High Lvl Rpts  
On Off  
Quick Arm  
On Off  
Quick Arm  
On Off  
High Lvl Rpts  
On Off  
Installer Code  
4321  
High Lvl Rpts  
On Off  
Clear  
Memory  
0
1
1
1
0
1
0
1
0
0
0
0
1
0
0
1
1
0
0
2
1
0
1
2
1
B
A
B
A
B
A
B
A
A
B
A
B
A
Exit  
Programming  
Low Lvl Rpts  
On Off  
Dealer Code  
* * * *  
Low Lvl Rpts  
On Off  
Quick Exit  
On Off  
Quick Exit  
On Off  
Low Lvl Rpts  
On Off  
0
0
1
2
0
0
2
2
0
1
0
2
0
1
1
2
0
1
2
2
0
0
2
B
A
B
A
B
A
B
A
B
A
B
A
Exit Extension  
On Off  
Exception Rpts  
On Off  
Exception Rpts  
On Off  
Exception Rpts  
On Off  
Exit Extension  
On Off  
Access Code  
Lock On Off  
0
0
1
3
0
1
0
3
0
1
1
3
0
0
0
3
0
0
2
3
0
1
2
3
B
A
B
A
B
A
B
A
B
A
B
A
SIA False  
Alarm  
Auto Stay  
Arming  
On Off  
4
Auto Stay  
Arming  
On Off  
4
Open/Close  
Rpts On Off  
Open/Close  
Rpts On Off  
Open/Close  
Rpts On Off  
Reduction  
On Off  
0
0
0
4
0
0
1
0
0
2
0
1
0
4
0
1
1
4
0
1
2
4
B
A
B
A
B
A
B
A
B
A
Backup  
On Off  
Backup  
On Off  
Backup  
On Off  
Keyswitch  
Sensor  
Keyswitch  
Sensor  
0
1
0
5
0
0
2
5
0
1
1
5
0
0
1
5
0
1
2
5
B
A
B
A
B
A
B
A
B
A
Reporting  
Format  
SIA CID  
Reporting  
Format  
SIA CID  
Reporting  
Format  
SIA CID  
Keyswitch Style  
Transition State  
Keyswitch Style  
Transition State  
0
0
1
6
0
1
2
6
0
0
2
6
0
1
1
6
0
1
0
6
B
A
B
A
B
A
B
A
B
A
Cellular  
Backup  
On Off  
Cellular  
Backup  
On Off  
Cellular  
Backup  
On Off  
Duress Code  
* * * *  
Duress Code  
* * * *  
0
1
0
7
0
1
1
7
0
1
2
7
0
0
1
7
0
0
2
7
91  
Concord Ultra  
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Tier 2 Menus (Continued)  
B
A
B
A
Phone Options  
Phones (Continued)  
#
*
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
Pager  
Phone 1  
Pager  
Phone 2  
Pager  
Phone 3  
Pager  
Phone 4  
Pager  
Phone 5  
Downloader  
Phone  
Global  
Partition 1  
Partition 2  
#
#
#
#
#
#
#
#
#
*
*
*
*
*
*
*
*
*
Phone Test  
On Off  
Local Phone  
Ctrl On Off  
Local Phone  
Ctrl On Off  
Phone Number  
Phone Number  
Phone Number  
Phone Number  
Phone Number  
Phone Number  
0
1
8
0
0
0
0
1
3
0
0
0
0
1
4
0
0
0
0
1
5
0
0
0
0
1
6
0
0
0
0
1
7
0
0
2
0
0
0
0
2
2
0
0
2
1
0
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
High Lvl Rpts  
On Off  
High Lvl Rpts  
On Off  
High Lvl Rpts  
On Off  
High Lvl Rpts  
On Off  
High Lvl Rpts  
On Off  
Auto Phone  
Test On Off  
Remote Access  
On Off  
Remote Access  
On Off  
0
2
2
1
0
2
0
0
1
0
2
1
1
1
3
1
1
4
1
1
5
1
1
6
1
1
7
1
B
A
B
B
A
B
B
A
B
B
A
B
B
A
B
B
A
B
A
B
A
Low Lvl Rpts  
On Off  
Low Lvl Rpts  
On Off  
Low Lvl Rpts  
On Off  
Low Lvl Rpts  
On Off  
Low Lvl Rpts  
On Off  
Auto Test Reset  
On Off  
Ring/Hang/Ring  
On Off  
Ring/Hang/Ring  
On Off  
1
3
2
1
4
2
1
5
2
1
6
2
1
7
2
0
2
1
2
0
2
0
0
2
0
2
2
2
A
A
A
A
A
B
A
B
A
B
A
Exception Rpts  
On Off  
Exception Rpts  
On Off  
Exception Rpts  
On Off  
Exception Rpts  
On Off  
Exception Rpts  
On Off  
Comm Failure  
On Off  
Line Fail Delay  
None (10-240)  
0
0
1
3
3
0
0
1
4
3
0
1
5
3
0
1
6
3
0
0
1
7
3
0
2
0
0
3
0
2
1
3
B
B
A
B
B
A
B
A
B
A
B
A
B
A
B
A
Open/Close  
Rpts On Off  
Open/Close  
Rpts On Off  
Open/Close  
Rpts On Off  
Open/Close  
Rpts On Off  
Open/Close  
Rpts On Off  
DTMF Dialing  
On Off  
Toll Saver  
On Off  
Toll Saver  
On Off  
1
3
4
1
4
4
0
1
5
4
0
1
6
4
1
7
4
0
2
0
0
4
0
2
1
4
0
2
2
4
A
A
B
A
B
A
B
A
B
A
B
A
B
A
Latchkey Rpts  
On Off  
Latchkey Rpts  
On Off  
Latchkey Rpts  
On Off  
Latchkey Rpts  
On Off  
Latchkey Rpts  
On Off  
Dialer Abort  
On Off  
Phone Panic  
On Off  
Phone Panic  
On Off  
0
1
3
5
0
1
5
5
0
1
6
5
0
1
7
5
0
1
4
5
0
2
0
0
5
0
2
1
5
0
2
2
5
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
Streamlining  
On Off  
Streamlining  
On Off  
Streamlining  
On Off  
Streamlining  
On Off  
Streamlining  
On Off  
Dial Abort Delay  
30 sec (15-45)  
Phone ACC Key Phone ACC Key  
#
#
0
1
7
6
0
1
3
6
0
1
4
6
0
1
6
6
0
1
5
6
0
2
0
0
6
0
2
2
6
0
2
1
6
B
A
B
A
B
A
B
A
B
A
B
A
Ptn Assignment  
1 2  
Ptn Assignment  
1 2  
Ptn Assignment Ptn Assignment  
1 2 1 2  
Ptn Assignment  
1 2  
Cancel Message  
On Off  
0
1
6
7
0
1
7
7
0
1
3
7
0
1
4
7
0
1
5
7
0
2
0
0
7
B
A
Pager Delay  
15 secs (0-30)  
0
2
0
0
8
B
A
Call Wait  
Cancel  
0
2
0
0
9
B
A
Dial Tone  
Detect  
On Off  
0
0
2
0
1
6
0
7
3
4
G
3
1
2
D
.
D
S
F
Concord Ultra  
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Tier 2 Menus (Continued)  
B
A
B
A
B
A
B
A
Timers  
Light Control  
Touchpad Options  
#
#
#
*
*
*
B
A
B
B
A
B
B
A
Global  
Partition 1  
Partition 2  
Partition 1  
Partition 2  
Global  
Partition 1  
Partition 2  
A
A
#
#
#
#
#
#
#
#
*
*
*
*
*
*
*
*
Entry Delay  
32 secs (32-240)  
Sup vs. Time  
Rndm 1:00-4:00 32 secs (32-240)  
Entry Delay  
Entry Lights  
None (3-9)  
Entry Lights  
None (3-9)  
Latchkey Zones  
None (1-96)  
Fire Panic  
On Off  
Fire Panic  
On Off  
0
3
0
0
0
3
1
0
0
3
2
0
0
4
0
0
0
4
1
0
0
5
0
0
0
5
1
0
0
5
2
0
B
A
B
A
B
A
B
A
B
A
B
A
B
A
RF Tx Timeout  
12 hours (2-24)  
Exit Delay  
64 secs (48-184) 64 secs (48-184)  
Exit Delay  
House Code  
1B (1-255)  
House Code  
1B (1-255)  
Auxiliary Panic  
On Off  
Auxiliary Panic  
On Off  
0
3
1
1
0
3
2
1
0
5
1
1
0
5
2
1
0
3
0
1
0
4
1
1
0
4
0
1
B
A
B
A
B
A
B
A
B
A
Ph. Test Freq  
7 days (1-255)  
Extended Delay  
4 mins (1-8)  
Extended Delay  
4 mins (1-8)  
Police Panic  
On Off  
Police Panic  
On Off  
0
3
0
2
0
3
1
2
0
5
1
2
0
5
2
2
0
3
2
2
B
A
B
A
B
A
B
A
B
A
Next Ph. Test  
7 days (1-255  
Siren Timeout  
4 mins (1-30)  
Siren Timeout  
4 mins (1-30)  
Keychain TP  
Arm On Off  
Keychain TP  
Arm On Off  
0
5
2
3
0
3
0
3
0
3
1
3
0
3
2
3
0
5
1
3
B
A
B
A
B
A
B
A
B
A
Sleep Time  
22:00  
(00:00-23:50)  
Sleep Time  
22:00  
(00:00-23:50)  
Output Trip Time  
4 secs (1-12)  
Star is No Delay  
On Off  
Star is No Delay  
On Off  
0
3
1
4
0
3
2
4
0
3
0
4
0
5
1
4
0
5
2
4
B
A
Act. Timeout  
24 hours (1-42)  
0
3
0
5
B
A
6
0
7
3
4
G
3
1
3
D
.
D
S
F
Daylight Sav.  
On Off  
0
3
0
6
93  
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Tier 2 Menus (Continued)  
B
A
B
A
B
A
B
A
Reporting  
Siren Options  
Sensors  
#
#
#
*
*
*
B
A
B
A
B
A
B
A
B
A
B
Learn  
Sensor  
Text  
Delete  
Sensors  
Edit  
Sensors  
Global  
Partition 1  
Partition 2  
Global  
Partition 1  
Sensors  
0
8
3
A
0
8
0
0
8
1
0
8
2
#
#
#
#
#
#
#
#
#
*
*
*
*
*
*
*
*
*
Immediate  
Beeps  
Sensor  
Partition  
1
Text for  
Sensor  
n
Sn P1 Gnn  
NC/NO/TP  
RF/HW  
24-Hr Tamper  
On Off  
Opening Rpts  
On Off  
Opening Rpts  
On Off  
Siren Verify  
On Off  
Delete Sensor  
n
On Off  
0
6
0
0
0
0
6
1
0
0
0
6
2
0
0
0
7
1
0
0
7
0
0
B
A
B
A
B
A
B
A
B
A
#
#
#
#
*
*
*
Disable  
Buffer Control  
On Off  
Closing Rpts  
On Off  
Closing Rpts  
On Off  
Sensor Group  
0*  
Sn n Item 0  
0 -  
Delete Sensor n  
Done  
Sensor Ptn  
Trouble Beeps  
n
On Off  
0
7
0
1
0
6
0
0
1
0
6
6
1
0
1
0
6
2
0
1
B
A
B
A
B
A
B
A
#
B
A
*
Back in  
Service  
On Off  
2
Recent  
Recent  
UL 98 Options  
On Off  
Trip Sensor  
Sensor Group  
Closings  
Closings  
n
nn  
On Off  
2
On Off  
0
1
0
0
6
2
0
2
0
7
0
2
0
6
0
0
B
A
B
A
B
A
B
A
SWS Supv  
Code  
3 (1-255)  
Bypass Rpts  
On Off  
No Activity  
On Off  
No Activity  
On Off  
0
6
1
0
3
0
6
2
0
3
0
7
0
3
0
6
0
0
3
B
A
B
A
B
A
B
A
Low CPU Batt.  
On Off  
Duress  
On Off  
Duress Option  
On Off  
Global Fire  
On Off  
* The panel comes with eight factory programmed onboard hardwire  
zones. The factory programmed settings are listed below:  
0
6
0
0
4
0
6
2
0
4
0
7
0
4
0
0
6
1
0
4
Zone 1: 10-Entry/Exit  
B
A
B
A
B
A
Zone 2: 17-Instant Interior Follower  
Zone 3: 13-Instant Perimeter  
Zone 4: 13-Instant Perimeter  
Zone 5: 13-Instant Perimeter  
Zone 6: 13-Instant Perimeter  
Zone 7: 13-Instant Perimeter  
Zone 8: 13-Instant Perimeter  
Batt. Restoral  
On Off  
Force Armed  
On Off  
Force Armed  
On Off  
0
6
0
0
5
6
1
0
5
0
6
2
0
5
B
A
B
A
B
A
Buffer Full Rpt  
On Off  
Latchkey Fmt  
On Off  
Latchkey Fmt  
On Off  
0
6
0
0
6
0
6
1
0
6
0
6
2
0
6
B
A
B
A
B
A
Clearing panel memory also clears all factory programmed zones.  
Zone Restorals  
On Off  
Freeze Alarm  
On Off  
Freeze Alarm  
On Off  
Install an end-of-line resistor on all unused, factory programmed,  
onboard panel zones.  
0
6
0
0
7
0
6
1
0
7
0
6
2
0
7
OR  
B
A
B
A
B
A
Delete the unused zone(s) from panel memory.  
Two Trip Error  
On Off  
Alarm Verify  
On Off  
Alarm Verify  
On Off  
0
6
0
0
8
0
6
1
0
8
0
6
2
0
8
6
0
7
3
4
G
3
1
4
D
.
D
S
F
B
A
B
A
B
A
TP Panic Rpt  
FMT On Off  
System Tamper System Tamper  
On Off  
On Off  
0
6
1
0
9
0
6
2
0
9
0
6
0
0
9
B
A
B
A
B
A
B
A
B
A
B
A
AC Fail  
On Off  
Receiver Fail  
On Off  
RF Low Bat Rpt  
Weekly Daily  
RF Supv Rpt  
Weekly Daily  
Swinger Limit  
1 (1-2)  
Program Rpt  
On Off  
0
6
0
1
0
0
6
0
1
5
0
6
0
1
1
0
6
0
1
3
0
6
0
1
4
0
6
0
1
2
Concord Ultra  
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Tier 2 Menus (Continued)  
B
B
A
Audio Verification  
Accessory Modules  
#
A
#
*
*
B
A
Bus Device  
Partition 1  
SnapCards  
#
#
#
*
*
*
Audio Verify  
On Off  
Unit - ID  
0
0
9
9
0
0
1
0
0
n
n
(
n
n
=
0
0
-
1
5
)
B
A
#
*
Audio Mode  
1
0
1
B
A
Output  
Programming  
Output  
Text  
B
A
Fire Shutdown  
On Off  
#
#
*
*
0
9
0
2
B
A
Silent Talkback  
On Off  
0
9
0
3
B
A
B
B
B
A
Output 1  
Output 2  
Output 3  
Output 4  
Access Timeout  
A
A
90 secs  
#
#
#
#
(30-300)  
4
*
*
*
*
0
9
0
Partition Assign Partiton Assign  
Partiton Assign  
Partiton Assign  
B
A
1
2
1
2
1
2
1
2
Beep Delay  
2 secs (0-300)  
1
0
1
0
3
0
1
0
1
0
0
0
1
0
1
0
1
0
1
0
1
0
2
0
B
A
B
A
B
A
Output 1  
Output 2  
Output 3  
Output 4  
B
A
B
A
B
A
B
A
0
9
0
5
1
0
1
1
2
1
0
1
1
3
1
0
1
1
0
1
0
1
1
1
Configuration  
01400  
Configuration  
01400  
Configuration  
01400  
Configuration  
01400  
B
A
#
#
#
#
*
*
*
*
1
0
1
0
0
1
1
0
1
0
1
1
1
0
1
0
2
1
1
0
1
0
3
1
Access Code  
* * * *  
Configuration  
01400  
Configuration  
01400  
Configuration  
01400  
Configuration  
01400  
0
9
0
6
B
A
B
A
B
A
B
A
B
Device  
Partition  
Keypad  
Options  
Energy  
Options  
Cellular  
Options  
Change ID  
Outputs  
A
#
#
#
#
#
#
*
*
*
*
*
*
Cellular  
System  
A B  
Partiton  
Assign  
Freeze Temp  
42° F  
(40°-90°F)  
Device ID  
nnnnnnnn  
Status Beeps  
On Off  
Output n  
1
2
B
A
B
A
#
*
Partiton  
Assign  
Key Beeps  
On Off  
Temperature  
(40°-90°F)  
1
2
B
A
Configuration  
* * * * *  
6
0
7
3
4
G
3
1
5
D
.
D
S
F
95  
Concord Ultra  
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Press B to Return  
To Security Menu  
Tier 2 Menus  
B
A
B
A
Onboard Options  
#
*
B
A
B
Output  
Programming  
Output  
Text  
Inputs  
A
#
#
#
*
*
*
B
B
A
Smoke Verify  
On Off  
Output 1  
Output 1  
Output 2  
Output 2  
1
1
0
0
1
1
2
0
1
1
2
1
A
B
A
#
#
#
#
*
*
*
*
Partition  
Assign  
1 2  
0
Partition  
Assign  
Output 2  
Item n  
Two-Wire Smk  
On Off  
Output 1  
Item n  
1 2  
1
1
1
1
0
1
1
1
0
1
1
0
1
B
A
B
A
Configuration  
01614  
Configuration  
01710  
1
1
1
0
1
1
1
1
1
1
6
0
7
3
4
G
3
1
6
D
D
S
F
Appendix C:  
Software  
Release Notes  
Software Version 3.1  
The following features were changed/added for software version 3.1.  
Downloader Code  
If the Dealer Code (0002) is set, the Installer Code (0001) can’t view or edit the Downloader  
Code (0000)  
Downloader Code and CS Phone Numbers (0100/0110/0120) are NOT reset by a memory  
clear operation using the Installer Code if the Dealer Code has been set. Using the Dealer  
Code for memory clear will include Downloader Code and CS Phone Numbers in the mem-  
ory clear.  
SIA False Alarm  
SIA False Alarm (0004) option has been added to control access to Silent Arming (041) in  
user programming. If SIA False Alarm is off, Silent Arming is available in user program-  
ming. If SIA False Alarm is on, Silent Arming is forced to off and is not available in user pro-  
gramming. SIA False Alarm defaults to on.  
SIA False Alarm control annunciating alarm level changes on exterior sirens. If SIA False  
Alarm is on, the arming level is annunciated on exterior siren output during an arming level  
change that is initiated by an RF device (touchpad or keyfob). If SIA False Alarm is off, the  
arming level is NOT annunciated on exterior siren output.  
Note  
Arming level beeps are only sent to exterior sirens located on one of the onboard outputs or a snapcard  
output. Exterior sirens on an output module will not annunciate arming level beeps, regardless of the  
setting of this option.  
Central Station Reports  
An exit error event now sends an Entry/Exit Alarm and Exit Error reports to the central sta-  
tion.  
In CID format the report is: (CID: 457,user# and 134,zone#)  
IN SIA format the report is: (SIA: EE,user# and BA,zone#)  
Entry Delay  
During Entry Delay (0310/0320) the system can now be disarmed by entering a valid access  
code only. 1 + CODE is no longer required, but will still work.  
The low limit and default setting on Entry Delay has been changed from 32 to 30 seconds.  
Existing versions of Toolbox will still show a low limit and default setting of 32 seconds.  
When setting the Entry Delay in installer program mode, entering any number between 30  
and 39 will result in an Entry Delay of 30 seconds.  
Concord Ultra  
96  
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Exit Delay  
The low limit on Exit Delay (0311/0321) has been changed from 48 to 45 seconds, with the  
default setting changing from 64 to 60 seconds. Existing versions of Toolbox will still show a  
low limit of 48 seconds and a default setting of 64 seconds. When setting the Exit Delay in  
installer program mode, entering any number between 45 and 55 will result in an Exit Delay  
of 45 seconds and entering any number between 60 and 71 will result in an Exit Delay of 60  
seconds.  
Dialer Abort Delay  
The allowed range for Dialer Abort Delay (02006) has been changed from 15-120 seconds to  
15-45 seconds.  
Abort delay is now used before every alarm that can be aborted, even alarms that occur dur-  
ing another alarm report. In the previous release, an alarm that came in during reporting of  
another event did not have a dial abort delay.  
Disarming  
Disarming the system after an alarm when the siren has timed out can now be done by enter-  
ing the access code. 1 + CODE is no longer required, but will still work.  
After disarming and canceling an alarm, the system now displays all the alarms that have  
occurred since the last disarming.  
Downloader  
When the panel answers an incoming downloader call with Downloading (040) turned off, it  
will send a “no session allowed” message to the downloader. Previous software versions  
would hang up, causing the downloader to call back repeatedly.  
Downloader sessions are now allowed when partition(s) are armed or when an alarm is  
active in either partition.  
Event Buffer  
The event buffer can now be viewed from an automation device.  
Smoke Verify  
Smoke Verify (1100) is now implemented for RF smokes as well as hardwire smokes. The  
first trip of a group 26 RF sensor will cause a local fire alarm. The second trip of any group  
26 zone within the siren timeout will cause that fire alarm to be reported to the central station.  
RF smoke detectors repeat the alarm transmission every 60 seconds as long as they are  
detecting smoke. This repeated transmission will serve as the second zone trip, causing the  
alarm to be reported. If a restoral is sent between alarm transmissions, the process starts over.  
Reports  
“Report Aborted” now means that an alarm report to the central station was aborted. In previ-  
ous releases it meant that an alarm report was aborted and there were no other events to be  
reported to the central station at that time.  
Specifications  
Power Requirements: .....Class II, 24 VAC, 50 VA, 60 Hz  
Rechargeable Batteries: ..12 VDC, 7Ah (part no. 60-680). The battery will last 24 hours with no AC and  
specified standby load  
Radio Frequency: ............319.5 MHz  
Nominal Range: ...............2500 feet (762 meters) typical open air  
Storage Temperature Range:- 30° to 140° F (-34° to 60° C)  
Operating Temperature Range: 32° to 120 ° F (0° to 49° C)  
Maximum Humidity: ......90% Relative Humidity (non-condensing)  
Auxiliary Power Output: 1.35 A (50 VA Transformer)  
Dimensions: .....................18 in. (46 cm) x 12 in. (30.5 cm) x 3.0 in. (7.6 cm) (H x W x D)  
97  
Concord Ultra  
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System Wiring  
Notes  
Note 1  
Class II power transformer must be plugged into an unswitched AC power receptacle. Do  
not short the transformer terminals together. The transformer contains an internal fuse that  
permanently disables the output if the terminals are shorted.  
Note 2  
An alphanumeric touchpad is required for on-site programming.  
Note 3  
Speaker terminals 7 and 8 activate only for alarms in partition 1. Use speakers with an 8-  
ohm or higher impedance. When connecting two or more 8-ohm speakers, they must be  
wired in series as shown in the wiring diagram. Wiring two or more 8-ohm speakers in paral-  
lel can permanently damage the panel.  
Note 4  
Onboard outputs 1 and 2 are open-collector type rated for 200 mA maximum. Output 1  
defaults to configuration number 01614 (exterior siren). Output 2 defaults to configuration  
number 01710 (interior siren). Refer to panel installation instructions for all possible set-  
tings.  
Note 5  
Zone (loop) wiring shown is an example that applies to all zones (except when zone 8 is con-  
figured for 2-wire smoke detectors). Install EOL resistors across all unused zone (loop)  
inputs.  
Note 6  
For UL Listed installations, wire multiple supervised hardwire smoke detectors (10 maxi-  
mum) only as shown. Maximum 10 uA current draw per detector. Maximum 80 mA current  
draw in alarm.  
Note 7  
Some telephones are polarity-sensitive. Green and red wires may need to be reversed.  
Note 8  
A maximum of two Audio Verification Modules (60-677) are allowed (partition 1 only).  
Wire multiple speakers in series, and power and microphone wires in parallel. Use shielded  
cable where shown in diagram to prevent cross-talk between the speaker and microphone.  
Audio Verification Modules shall not be used in UL Listed installations.  
Note 9  
Connect multiple piezo sirens in parallel. Slim Line Hardwire Interior Siren status volume  
switch settings have no effect.  
Note 10  
Refer to the SuperBus 2000 Energy Saver Module Installation Instructions for thermostat  
wiring details.  
Note 11  
Wire Hardwire Module zone (loop) inputs as shown for the panel. Install EOL resistors  
across all unused zone (loop) inputs. Refer to the Module Installation Instructions for com-  
plete details.  
Note 12  
Without AC power, shutdown will occur if battery voltage falls below 10.2 VDC.  
Concord Ultra  
98  
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R e d  
R e d  
G r e e n  
B l a c k  
G r a y  
B r o w n  
G r e e n  
Z
O
O
N
N
E
E
8
C
Z
O
M
M
O
N
Z
O
N
E
7
Z
O
N
E
6
Z
O
N
E
C
O
M
M
O
N
Z
O
N
E
5
4
Z
Z
O
N
E
O
N
E
C
O
M
M
O
N
Z
Z
Z
O
O
O
N
N
N
E
E
E
3
2
C
O
M
M
O
N
Z
O
N
E
1
Z
Z
O
O
N
N
E
E
C
1
O
M
N
O
4
3
2
1
C
N
N
C
N
N
C
N
N
C
N
O
C
O
O
C
O
O
C
O
O
C
M
M
M
M
4
3
2
1
4
3
2
1
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