ELECTRIC FIREPLACE/INSERT MODELS CGEF23B AND VEF21B
SAFETY INFORMATION AND INSTALLATION MANUAL
Patent No. 7,219,456 B1
Read these instructions completely before beginning
installation. Failure to follow them could cause a heater
malfunction resulting in serious injury and/or property
damage.
WARNING: All electric heaters have hot and arcing
or sparking parts inside. Do not use it in areas where
gasoline, paint or flammable liquids are or are stored.
This fireplace meets the construction and safety stan-
dards of H.U.D. for application in manufactured homes
when installed according to these instructions.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
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SAFETY
Continued
14. A heater has hot and arcing or sparking 18. Always disconnect power before perform-
parts inside. Do not use it in areas where
gasoline, paint or flammable liquids or
vapors are used or stored.
ing any cleaning, maintenance or reloca-
tion of heater.
19. To prevent a possible fire, do not burn
15. Use this heater only as described in this
manual.Any other use not recommended
by the manufacturer may cause fire, elec-
tric shock or injury to persons.
wood or other materials in this heater.
20. To prevent electric shock or fire, always
use a certified electrician should new
circuits or outlets be required.
16. Avoid the use of an extension cord be-
cause the extension cord may overheat
and cause a risk of fire. However, if you
have to use an extension cord, the cord
should be No. 14AWG minimum size and
rated not less than 1875 WATTS.
21. When transporting or storing heater, keep
in a dry place.
22. Control panel door gets hot during opera-
tion. Open door by pressing on right side.
Aspring magnet will disengage. Pull door
down to open.
17. Always use ground fault protection where
required by electrical codes.
LISTING APPROVALS
This heater has been tested in accordance
with the CSA Standards for fixed and location-
dedicated electric room heaters in the United
States. All components are UL or CSA safety
certified.
Description: 23" Fireplace/Insert
Voltage:
Watts:
120
1500
Amps:
15 Amp
Grounded Circuit
Ifyouneedassistanceduringinstallation,please
contact your local dealer or the FMI PROD-
UCTS, LLC at 1-866-328-4537.
Note: This heater must be electrically wired and
grounded in accordance with local codes or, in
theabsenceoflocalcodes,withNationalElectric
Code ANSI/NFPA 70-latest edition or the Cana-
dian Electric Code, CSA C22.1 as appropriate.
PRODUCT DIMENSIONS
19"
17"
8"
23"
Figure 1 - Heater Dimensions
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PRODUCT IDENTIFICATION
Handle
Flame
Control
Heater
Control
Control
Panel Door
Ember Control
ON/OFF
Heater Flame Ember
Heat Vents
(Behind Door)
Power Button
Front Glass
Thermocouple
Back Glass
Remote
Log Set
Figure 2 - Product Identification
UNPACkING AND TESTING
Carefully remove unit from box. Prior to
permanently installing unit, test to make sure
unit operates properly. To do this, plug unit's
power supply cord into a conveniently located
120-volt grounded outlet.
WARNING: Do not operate
the unit if it is damaged or has
malfunctioned.Ifyoususpectthe
unit is damaged, return the unit
to an authorized service facility
forexamination,electricalorme-
chanical adjustment or repair.
CAUTION; The unit's power
supply cord must be connected
to a properly grounded and pro-
tected120-voltoutlet.Alwaysuse
ground fault protection where
required by the electrical code.
LOCATING FIREPLACE
NOTICE:Minimumandmaximum
clearancesmustbemaintainedat
alltimes.Illustrationsthroughout
these instructions reflect typical
installations and are for design
purposes only. Actual installa-
tions may vary slightly due to
individual preferences.
WARNING: Due to high tem-
peratures, this heater should
be located out of traffic. Keep
combustible materials such
as furniture, pillows, bedding,
papers, clothes and curtains at
least 3 feet (0.9 m) from the front
of the heater.
WARNING: To prevent
contact with sagging or loose
insulation, the heater must not
beinstalledagainstvaporbarrier
orexposedinsulation.Localized
overheating could occur and a
fire could result.
WARNING: Never locate this
heaterwhereitmayfallintoabath-
tub or other water container.
4
120926-26C
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LOCATING FIREPLACE
Continued
Figure 3 illustrates a variety of ways the heater
may be located in a room. The heater may
be installed directly on the floor or raised on
a hearth.
CAUTION: Do not expose the
heater to the elements (such as
rain, etc.)
Corner
Installation
CAUTION: Wear gloves
and safety glasses for protec-
tion during installation and
maintenance.
Framed
Into Wall
or Existing
Fireplace
Mantel
This electric fireplace can be installed in a
mantel, framed into a wall or installed into an
existing fireplace. If installing into a mantel,
follow mantel’s assembly instructions.
Installation
Figure 3 - Heater Locations
INSTALLATION
Do not store or use gasoline or
other flammable vapors in the vi-
cinity of this or any other heater.
WARNING - RISK OF FIRE!
The power cord must not be
pinched or against a sharp edge.
Secure cord to avoid tripping or
snaggingtoreducetheriskoffire,
electric shock or personal injury.
INSTALLING FIREPLACE
Select a suitable location that is not suscep-
tible to moisture and is a safe distance from
drapes, furniture and high traffic areas.
Do not run cord under carpeting.
Do not cover cord with throw
rugs, runnersorthelike.Arrange
cord away from traffic areas and
where it will not be tripped over.
Note: Follow all national and local electrical
codes. This insert can be installed into either
an existing fireplace or as new construction/
renovation.
Installing in Mantel
1. Assemble mantel according to mantel
instructions.
WARNING - RISK OF FIRE!
To prevent a possible fire, do
not block air intake or exhaust
in any manner. Do not use on
soft surfaces where openings
may become blocked.
2. Locate mantel near a wall (or corner
depending on mantel type) close to a
power source. You may have to alter base
boards to fit mantel flush against wall.
3. Insert fireplace into front of mantel. Be
careful not to scratch finish on base. Fire-
place will fit flush against front of mantel.
4. Plug fireplace into power source. Push
mantel with fireplace into final location.
WARNING - RISK OF FIRE!
Do not blow or place insulation
against the firebox.
Existing Fireplace Installation
1. Thoroughly clean out existing fireplace
and hearth area.
2. Seal all drafts, vents or ash clean-outs
with fiberglass insulation. Seal flue. Once
sealed, close damper to stop debris from
falling onto unit.
3. If existing fire box is susceptible to mois-
ture, cap top of chimney flue to prevent
infiltration of water.
WARNING: If the information
in these instructions is not fol-
lowedexactly, afireorexplosion
mayresultcausingpropertydam-
age, personal injury or death.
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INSTALLATION
Continued
Note: It is strongly advised that you hire a Framing
qualified professional to undertake this step
in order to prevent personal injury. Once the
flue is capped, chimney is no longer suitable
for wood burning.
Figure 4, shows a typical framing of this heater
using combustible materials. All required
clearances to combustibles must be adhered
to. Header height is measured from the base
Note: Do not install this unit into a fireplace of the heater.
that is prone to dampness; the area of instal-
lation must be dry.
Tools and building supplies required for
installation:
4. Plan the power supply. If an existing
grounded outlet is near fireplace, power
cord can run along front of fireplace. If
cord is not long enough to reach outlet, a
grounded extension cord minimum AWG
No. 14 and rated to a minimum of 1875
watts, may be used. If you plan to cut or drill
a hole in existing fireplace for wiring, it is
best to hire a professional to do this step in
order to prevent personal injury. To reduce
the risk of fire, do not run power cord under
rugs, carpets, etc. Arrange power supply
cord away from high traffic areas where it
may pose a tripping hazard.
• Saw
• Pliers
• Hammer
• Phillips screwdriver
• Framing materials
• Tape measure
• Wall-finishing materials
• Caulking material
• Square
• Gloves
• Level
• Surround
• Electric drill/bits
CAUTION:Provideadequate
clearances around the air open-
ings and adequate accessibility
clearances for servicing and
proper operations.
WARNING:Thesolidfuel/gas
fireplacehasbeenconvertedfor
use with an electric insert and
cannotbeusedfororiginalfuels
unless all original parts have
been replaced and the fireplace
has been reapproved by the au-
thority having jurisdiction.
22.5"
Header
Height
New Construction or Renovation
1. Select a location at least 3 feet (0.9 m)
away from combustible materials such
as curtains or drapes, furniture, bedding,
paper, etc.
17.5"
2. Mark desired location on floor and store
unit in a safe, dry and dust free location.
8.5"
0.75" - 0.50"
3. Frame in an opening leaving at least 1/4"
(6 mm) around the edge of the unit (see ).
Anynewwiringmustbedoneincompliance
with local and national codes and other ap-
plicable regulations in order to reduce the
risk of fire, electric shock or other injuries.
Therefore, it strongly recommended that
you hire a professional to complete any
such work.
Note: The height
that a combustible
mantel is fitted
above the heater
is dependent on
thea minimum of 1"
above the front.
4. Plan you power supply route. See step 4
of Framing
Figure 4 - Framing Heater for New
Construction/Renovation
6
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INSTALLATION
Continued
Installing as Insert
2. Plug fireplace into a 15-amp/120 volt,
grounded outlet.
3. Push fireplace insert so that the trim is
Once the site has been prepared, the fireplace
insert can be installed.
against the finished mantle or wall surface.
1. Make sure power switch is in the OFF
position.
FINIShING
FINISHING CHECKLIST
WARNING:Controlpaneldoor
on this heater cannot, in any way,
be covered as it may create a fire
hazard.
• Power supply service must be completed
prior to finishing to avoid reconstruction.
• Grills and air openings cannot be covered
in any circumstances.
Note: The heater is a zero clearance fireplace
and may be finished with combustible or non-
combustible finishing materials.
Combustible Finishing Material: Materials
made of or surfaced with wood, compressed
paper, plant fibers, plastics or any material
capable of igniting and burning, whether flame
proofed or not, plastered or unplastered (this
includes drywall).
When using paint or lacquer to finish the
mantel, they must be heat resistant to prevent
discoloration.
Noncombustible Finishing Material : Ma-
terials which will not ignite and burn. Such
materials are those consisting entirely of
steel, iron, brick, tile, concrete, slate, glass
or plasters or combinations thereof or have a
fire rating of zero.
OPERATION
4. When using remote control, aim remote
at sensor located in center of unit just
above log set. IMPORTANT: This remote
control must remain within 20 feet (6 m)
of fireplace to be effective.
The controls (see Figure 5) are located behind
hinged control panel door. If using heater, con-
trol panel door will be hot during and immedi-
ately after operation. Open door by pressing
on right side. A spring magnet will push door
forward. Pull door down to open.
5. When power switch is turned off, fire-
place settings go back to default (see
Figure 7, page 8).
1. Plug in electric fireplace.
2. Turn on lighted power switch (see Figure 5).
3. Adjust Flame and Ember to desired set-
tings using the control pad on fireplace or
remote control (see Figure 6). Figure 7,
page 8, shows fireplace settings available.
Default settings are circled. Press control
pad or remote control buttons once and
release to adjust settings.
The heater works with a thermostat when
turned on. It will shut off when room
reaches approximately 86° F (30° C).
Ember Control
Flame Control
Heater
Control
Heater Flame Ember
Lighted Power Switch
Figure 6 - Remote Control For Electric
Fireplace
Figure 5 - Controls For Electric Fireplace
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OPERATION
Continued
FLAME
EMBER
HEATER
Off Low Medium High
Off Low Medium High
Off On
Figure 7 - Fireplace Settings (Default Settings are Circled)
CLEANING AND MAINTENANCE
Control Panel Door
WARNING: Always discon-
Screws
nect power and allow the heater
to cool before performing any
cleaning,maintenanceorreloca-
tion of this heater. Turn controls
to OFF and remove plug from
outlet or turn off circuit breaker
to heater.
To service electric fireplace it may be neces-
sary to remove it from the mantel or enclosure
in which it is installed. Let unit cool completely
Trim
Magnets on
Back of Trim
before cleaning or servicing.
CLEANING FIREBOx
1. Open control panel door by pressing on
right side. A spring magnet will push door
forward. Pull door down to open.
Figure 8 - Removing Trim
Screws
Bracket
2. Remove 2 screws holding front trim in
place. Pull gently to remove trim (see
Figure 8). There are magnets on the lower
portion of trim (see Figure 8)
3. With gloves and safety glasses in place,
remove 4 screws from glass retainer
brackets (2 per bracket).
4. Carefully remove front glass and brackets
(see Figure 9).
5. Using a brush vacuum attachment, gently
clean compartment.
Bracket
Front Glass
6. After cleaning compartment, replace front
glass, screw, bracket and trim.
Figure 9 - Removing Brackets and Front
Glass
8
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CLEANING AND MAINTENANCE
Continued
4. Disconnect heater/blower wires from main
REPLACING LOG
1. Follow steps 1 through 4 of Cleaning
Firebox, page 8.
circuit board.
5. Remove screws holding heater/blower to
top panel (see Figure 11).
2. Remove screws from each side of log that
secures log to base and remove log (see
Figure 9, page 8).
6. Remove brackets from heater/blower (see
Figure 12). Save brackets and screws.
7. To remove heater from blower, remove 4
screws (2 per side).
3. Install new log using screws removed in
step 2.
8. If replacing blower, remove screws from
brackets on blower. Install brackets to new
blower.
4. Replace front glass, bracket and screws.
5. Replace trim.
9. Replace blower or heater. Replace
screws removed in step 7 (see Figure 13,
page 10).
10. Hold heater/blower with brackets in place
against top panel and replace screws
removed in step 5.
Ember LED
Strip with
Standoffs
11. Reconnect wires to main circuit board (see
Wiring Diagram, page 12).
12. Replace top panel and screws.
13. Replace trim.
Screws Securing
Heater/Blower
Top Panel
Screws
Log
Figure 10 - Removing Log and Ember
LED
REPLACING EMBER STRIP
1. Follow steps 1 and 2 under Replacing Log.
2. Locate ember LED strip (see Figure 10).
Disconnect wire (right side).
Figure 11 - Removing Top Panel and
Heater/Blower
3. Remove ember LED strip by squeezing
top of standoffs and discard.
Brackets
4. Connect new ember LED strip using exist-
ing standoffs.
5. Reconnect wire to LED strip.
6. Follow steps 3 and 4 under Replacing Log.
REPLACING HEATER/BLOWER
1. Follow steps 1 and 2 of Cleaning Firebox,
page 8.
2. Remove screws from around top panel of
firebox (see Figure 11).
3. There are several wires attached to the
top panel. Carefully lift top panel.
Figure 12 - Removing Brackets from
Heater/Blower
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CLEANING AND MAINTENANCE
Continued
5. Reconnect wires to main control board
Blower
(see Wiring Diagram, page 12).
6. Replace top panel and screws.
7. Replace trim
Main Control
Board
Transformer
Standoffs
Heater
Figure 13 - Removing Heater from
Blower
REPLACING TRANSFORMER
1. Follow steps 1 through 3 under Replacing
Heater/Blower, page 9.
2. Disconnect transformer wires from control
board.
3. Remove screws from outside of firebox
surround to remove transformer (see
Figure 14).
Figure 15 - Control Board
REPLACING SETTINGS CONTROL
BOARD
1. Follow steps 1 through 3 under Replacing
Heater/Blower, page 9.
4. Remove and discard transformer.
5. Place new transformer against inside
of firebox surround and replace screws
removed in step 3.
2. Disconnect wires from main control
board.
6. Reconnect transformer wires to control
board (see Wiring Diagram, page 12).
3. Remove screws from bracket to remove
settings control board.
7. Replace top panel and screws.
8. Replace trim
4. Place new settings control board into posi-
tion making sure each control is aligned
with slot in panel. Install using screws
from step 3. DO NOT overtighten. This
will damage control board.
Transformer
Screws
5. Reconnect wires to main control board
(see Wiring Diagram, page 12).
6. Replace top panel and screws.
7. Replace trim
Screws
Figure 14 - Removing Transformer
Settings
Control Board
REPLACING MAIN CONTROL BOARD
1. Follow steps 1 through 3 under Replacing
Heater/Blower, page 9.
2. Disconnect wires to main control board.
3. Squeeze top of standoffs to remove main
Figure 16 - Replacing Settings Control
Board
control board and discard.
4. Gently push new control board onto
standoffs to install.
10
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CLEANING AND MAINTENANCE
Continued
12. Replace fireplace bottom panel. Set fire-
REPLACING FLAME GENERATION
LED
1. Follow steps 1 through 4 under Cleaning
Firebox, page 8
place upright and replace screws.
13. Replace log, glass and bracket.
14. Reinstall fireplace and replace trim.
2. Remove screws from each side of log that
secures log to base and remove log (see
Figure 10, page 8).
CLEANING OR REPLACING BACK
SCREEN (GLASS)
1. The glass is cleaned in the factory during
assembly. During shipment, installation,
handling, etc. glass surface may collect
dust particles. These can be removed
by buffing lightly with a clean damp cloth
(water only). Glass should be completely
dried with a lint free cloth or paper towel.
3. Remove screws from sides and back of
bottom panel of firebox.
4. Gently lay unit on its back.
5. There are several wires attached to bot-
tom panel. Carefully remove panel.
6. Disconnect wires from motor and LED
drum assembly.
2. In the event of glass breakage, vacuum all
remainingglasspieceswithashopvac. DO
NOT VACUUM WHILE PIECESARE HOT.
Replace glass only with replacement part
specifically for this heater. Never substitute
material. Only fully tempered soda lime
safety glass may be used on this heater.
7. Remove screws from bottom panel to
remove assembly.
8. If motor on assembly fails, loosen clamps
(see Figure 17). Remove screws from
motor. Hold universal joint while removing
motor and discard.
3. To access glass to clean or replace,
follow steps 1 and 7 under Replacing
Flame Generation LED. Set aside bottom
panel.
9. Install new motor. Slide motor shaft into
universal joint and tighten clamps.
10. Hold LED drum assembly in place on
bottom panel and replace screws.
4. Remove screws securing log base to unit.
Carefully remove log base from unit.
11. Reattach wires to motor and LED drum.
Note: LED drum wires are polarity sensi-
tive and must be connected correctly.
White wire plugs onto left terminal and red
wire plugs onto right terminal. Motor wires
can be connected to either terminal.
5. Using gloves, gently remove glass panel
by sliding it toward you. There is a rubber
bumper on each corner of glass.
6. Clean glass as instructed in step 1 or
replace glass.
Red
Wire
LED Drum
Assembly
White Wire
7. Using gloves, reinstall glass by gently
sliding, smooth side toward fireplace front,
into brackets on either side that hold glass
in place.
Motor
8. Replace log base.
9. Follow steps 11 and 14 under Replacing
Flame Generation LED.
Screws
Clamps
TEChNICAL SERVICE
You may have further questions about instal-
lation, operation or troubleshooting. If so,
contact FMI PRODUCTS, LLC at 1-866-328-
4537. When calling please have your model
and serial numbers of your heater ready. This
information is located on the inside of the
control panel door (Figure 2, page 4).
You can also visit our web site at
Figure 17 - Flame Generation LED Drum
Assembly
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REPLACEMENT PARTS
Note: Use only original replacement parts. When calling, have ready
This will protect your warranty coverage for
parts replaced under warranty.
• your name
• your address
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call FMI PRODUCTS, LLC at 1-866-
328-4537.
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
ACCESSORIES
Purchase these accessories from your local
dealer. If they can not supply these accesso-
ries, call FMI PRODUCTS, LLC at 1-866-328-
4537 for information. You can also write to the
address listed on back this manual.
21" WALL MANTELS WITH BASE
AND TRIM
W21TU - 21" Wall Mantel, Unfinished,
Traditional
W21TO - 21" Wall Mantel, Oak Stain,
Traditional
21" CORNER MANTELS WITH BASE
AND TRIM
C21TU - 21" Corner Mantel, Unfinished,
Traditional
C21TO - 21" Corner Mantel, Oak Stain,
Traditional
WIRING DIAGRAM
19" 21" 23" FIREPLACE CONTROL DIAGRAM
PCB BOARD AND FUNCTION CONTROL ASSEMBLY
TRANSFORMER
P/N FF203-0014-9000 (Rev. A)
2
3
RED
WHITE
1
120V/650W*2 120V/14W
24V/15W
LDA
120V/4W
MTR
24V/1W
LDS
BLACK
ON/OFF POWER
RCS
THM
BRW BLU BRW
SCL
WHITE
BLACK
BLOWER
V33
BLACK
SCARLET
D
HEATER
BROWN
BLUE
Syn. MOTOR
THERMOCOUPLE
HEATER
BROWN
REMOTE
SENSOR
LED
HEATER/BLOWER
ASSEMBLY
POWER CORD SETS
MODEL
MF500
LED EMBER STRIP
12
120926-26C
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TROUBLEShOOTING
WARNING: Turn off appliance and let cool before servicing. Only
a qualified service person should service and repair heater.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Fireplace turns off and will not 1. Fireplace has overheated 1. Reset switch by turning main
turn on
and safety devise has cause
thermal switch to disconnect
or home circuit breaker has
opened
power switch off and waiting
5 minutes then turning it back
on or reset circuit breaker
Flame is not moving
Flame is not visible
1. Loose wiring
1. Inspect wiring for loose
connections
2. Call a qualified service techni-
cian to replace flame motor
2. Flame motor defective
1. Wiring is loose
1. Disconnect from power
source and inspect wiring for
loose connections and repair
or replace if necessary
Log set and/or ember is not 1. Wiring is loose
glowing
1. Disconnect from power
source and inspect wiring for
loose connections and repair
or replace if necessary
Flame sputters/flashes
1. Flame motor is defective
1. Call a qualified service techni-
cian to replace flame motor
2. Flame generation contacts 2. Disconnect power. Follow
dirty/obstructed
steps to replace flame gen-
eration LED. Clean contacts
with dry cloth.
Remote control does not work
1. Low batteries
1. Replace AAA batteries in
remote control
2. Not aiming control correctly 2. Aim control at sensor located
directly behind glass screen in
center of unit just above logs
3. Defective remote control 3. Replace remote control and/
and/or sensor
or sensor
Fireplacewillnotcomeonwhen 1. Fireplace is not plugged in 1. Check plug
switch is flipped to ON
to an electrical outlet
2. Control failure
2. Call a qualified service tech-
nician to replace control
3. Reset breaker
3. Breaker tripped
Heater does not provide heat 1. Thermal switch has been 1. Turn unit off and unplug unit
when turned on
tripped
for 5 minutes. Plug back
in and turn unit on. If plug
cannot be reached, follow
directions for tripped circuit
breaker
2. Circuit breaker has been 2. Turn off circuit breaker that
tripped
supplies electricity to unit.
Wait 5 minutes then flip cir-
cuit breaker back on
3. Wiring is loose
3. Disconnect from power
source and inspect wiring for
loose connections and repair
or replace if necessary
4. Heater is defective
5. Thermostat cycled off
4. Replace heater
5. Change to higher setting
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PARTS
MODELS CGEF23B AND VEF21B
12
19
2
21
18
9
16
5
6
13
7
8
1
14
15
4
17
10
11
3
20
14
120926-26C
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PARTS
MODELS CGEF23B AND VEF21B
This list contains replaceable parts used in your fireplace. When ordering parts, follow the
instructions listed under Replacement Parts on page 12 of this manual.
KEY
NO. PART NO.
DESCRIPTION
QTY.
1
1
1
1
1
1
1
1
1
2
3
4
5
6
7
8
9
120925-30 Blower
120926-06 Rear Glass (Screen)
120926-05 Log Set
120926-07 Flame Effect Mirror
120926-32 Magnetic Catch
120926-09 Main Control Board and Standoffs (5)
120927-10 Transformer
120927-11 Heater
120926-12 Settings Control Board
1
10 120926-13 LED Drum Assembly
11 120927-14 Motor (Drum)
12 120926-15 LED Ember Strip
13 120926-20 Remote Control
14 120927-21 Remote Control Sensor
15 120927-22 Power Cord
1
1
1
1
1
1
16 120927-24 ON/OFF Switch
17 120926-03 Front Glass
1
1
18 120926-02 Control Panel Door (Black)
19 120926-25 Top (Black)
1
1
20 120926-04 Front Trim
1
PARTS AVAILABLE NOT SHOWN
120926-17 Wire (Flame Effect)
120926-18 Wire (Ember Bed)
120927-23 Thermocouple
1
1
1
120926-26C
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WARRANTY
kEEP ThIS WARRANTY
Model (located on product or identification tag)_____________________________
Serial No. (located on product or identification tag)__________________________
Date Purchased __________________________
Keep receipt for warranty verification.
FMI PRODUCTS, LLC LIMITED WARRANTIES
New Products
Standard Warranty: FMIPRODUCTS, LLCwarrantsthisnewproductandanypartsthereoftobefreefromdefects
in material and workmanship for a period of two (2) years from the date of first purchase from an authorized dealer
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s
warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from the date
of first purchase.
Factory Reconditioned Products
Limited Warranty: FMI PRODUCTS, LLC warrants factory reconditioned products and any parts thereof to be
free from defects in material and workmanship for 30 days from the date of first purchase from an authorized dealer
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s
warnings and instructions.
Terms Common to All Warranties
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under this
warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer, and only
when installed by a qualified installer in accordance with all local codes and instructions furnished with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allow-
ance for labor when provided by a FMI PRODUCTS, LLC Authorized Service Center or a provider approved by
FMI PRODUCTS, LLC. Warranty parts must be obtained through authorized dealers of this product and/or FMI
PRODUCTS, LLC who will provide original factory replacement parts. Failure to use original factory replacement
parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs,
unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of
the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, improper
installation, lack of proper maintenance, tampering, or alteration(s).
This is FMI PRODUCTS, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty
excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all
implied warranties, including warranties of merchantability and fitness for a particular purpose to two (2) years on
new products and 30 days on factory reconditioned products from the date of first purchase. FMI PRODUCTS, LLC
makes no other warranties regarding this product.
FMI PRODUCTS, LLC’s liability is limited to the purchase price of the product, and FMI PRODUCTS, LLC shall not
be liable for any other damages whatsoever under any circumstances including indirect, incidental, or consequential
damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
2701 S. Harbor Blvd.
Santa Ana, CA 92704
1-866-328-4538
120926-26
Rev. C
09/09
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