Evolution Technologies Coffeemaker Instant Freshbrew Espresso B2C Machine User Manual

Operators Manual

Covers Instant, Freshbrew

& Espresso (B C) Machines

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Part No. PR10908000

Issue A 02/06

Operators Manual

Contents

Page No.

Introduction ...................................................................................................2

Important Safeguards...................................................................................2

Section 1 - Machine Specifications............................................................3

Section 2 - Installation Procedure............................................................7

Section 3 - How To Vend A Drink .......................................................14

Section 4 - Daily Cleaning and Re-filling...............................................20

Section 5 - Service Keypad Functions...................................................32

Section 6 - Programming Mode..............................................................36

Section 7 - Operators Program..............................................................40

Section 8 - Dispense Pipe Lengths.........................................................62

Section 9 - Error Messages and Simple Problem Solving .................69

Section 10 - De-commissioning The Machine.....................................71

The following Symbol is used throughout this Operators Manual:

Safety First! Take care, risk of personal injury.

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Operators Manual

Introduction

This manual provides a guide to the installation, daily operation, basic cleaning and

maintenance tasks for the Evolution range of freestanding vending machines and

indicates when the operator should call a qualified service engineer for assistance. It is

recommended that this equipment is serviced by a trained Service Technician.

It is the policy of Crane Merchandising Systems to continue developing its range of

equipment. The information presented within this document was correct at time of

publication, is for information only and may be changed without prior notice.

Important Safeguards

When using or cleaning the machine, always have this manual available for quick and

easy reference and always follow these basic safety precautions:

1. Read all instructions before using the machine and ensure that anyone who will

be involved with the cleaning or refilling of the machine also reads the instructions.

2. Beware of Electricity: Certain operations during the cleaning and maintenance

procedure require the machine to be connected to the electricity supply and

switched on. These routines must be carried out separately to all other operations

and only by trained personnel. Observation of safe working practices in

accordance with current regulations is necessary at all times.

Important! Unless specified, always disconnect the machine from the

electricity supply before cleaning and servicing.

3. The mains lead should never trail from the machine and should always be kept

away from hot surfaces and sharp edges.

4. Do not operate the machine if any part is damaged, e.g. mains lead, until it has

been checked by a qualified Service Technician.

5. Allow the machine to cool before handling or moving.

6. Never immerse the machine in water, or any other liquid and never clean it with

a water jet.

7. If the machine should accidentally freeze up, call a Service Technician to check it

before switching on.

8. Ensure that you are conversant with the most recent Health and Safety at Work

and Electricity at Work Regulations.

This machine is for indoor use only and because it is a beverage machine, should be

sited in a clean, hygienic area.

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Operators Manual

Section 1 - Machine Specifications

1.1 Specifications

Height . . . . . . . .1830 mm

Width . . . . . . . . .660 mm

Depth . . . . . . . . .740 mm

Weight . . . . . . . .184 kg

Cup Capacity . . .600

Electrical Services

Voltage . . . . . . . .220 - 240 Volts AC

Current . . . . . . .13 Amp Fused

Frequency . . . . .50 Hz

Water Services

Pressure . . . . . . .200 Kpa (2 Bar) - 600 Kpa (6 Bar)

Stopcock . . . . . .15 mm BSP from rising main

All weights and dimensions are approximate and are for guidance only.

1.2 Water Filter

Evolution machines fitted with a paperless freshbrew brewer or CoEx® espresso

brewer must be connected to the water supply via a scale inhibiting water filter. Crane

Merchandising Systems recommend and supply the Brita AquaQuell water filter.

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1.3 External Features

Key:

1. Instruction Decal

2. LCD Display

8. Foot

9. Door

3. Selection Decals (Build A Drink)

4. Drink Selection Keypad

5. Coin Reject Button

6. Coin Entry

10. SureVend™ Sensor

11. Door Lock

12. Jug/Free Vend Switch

13. Graphic Panel

7. Coin Return

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1.4 Internal Features

Key:

1. Service Keypad

2. Cup Turret

10. Brewer Waste Container

11. Dispense Head

3. Cup Drop Unit

4. Door Locking Mechanism

5. Cup Catcher

6. SureVend™ Sensors

7. Drip Tray

12. Mixing Station

13. CoEx® Brewer (B2C)

14. Ingredient Canister

15. Fresh Beans Canister (B2C)

16. Door Switch

8. Kickplate

9. Waste Bucket

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Section 2 - Installation Procedure

Important! It is essential that personnel responsible for installing,

commissioning and servicing the machine understand the following:

1. The installation and commissioning of the machine should only be carried out by

trained and authorised service engineers.

2. All water and electrical services must be correctly and safely connected.

3. All covers must be replaced correctly and securely and the machine left in a safe

condition.

2.1 Locating the Machine

1. The machine is suitable for indoor use only, situated in an area with a

recommended ambient temperature not below 10º C and not exceeding 30º C.

The machine should be located near the appropriate water and electrical services

as detailed in Specifications (page 3).

2. Prior to moving the machine to its location, ensure that there is sufficient access

space available via passageways, stairs, lifts, etc.

3. To ensure adequate ventilation, 100 - 150 mm (4 - 6 inches) clearance must be

allowed between the back of the cabinet and the wall.

4. Open the door using the key provided. Remove all transit packing, installation kit

and the box containing the cup stack assembly from the machine. Check for visual

signs of damage which may have occurred during transit. If the machine is damaged

or any parts are missing, you must contact the supplier immediately.

5. Using a 12 mm spanner, adjust the feet until the machine is levelled in both front

to back and side to side planes. Ensure that the door opens and closes easily.

2.2 Connecting the Water Supply

1. The machine should be situated within 1 metre of a drinking water supply from

a rising main, terminating with a W.R.C. approved 15mm compression stop-tap.

N.B. The water supply should comply with both the Statutory Instrument

No.1147 - “Water, England and Wales” and The Water Supply (Water Quality)

Regulations 1989. Water pressure at the stop-tap must be within the limits 2 - 6

Bar (200 Kpa - 600 Kpa).

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2. Freshbrew & Espresso Machines: Evolution machines fitted with a paperless

freshbrew brewer or CoEx® brewer must be connected to the water supply via

a water filter. This filter must be of food grade quality and able to remove

temporary hardness (scale), heavy metals (lead, copper, iron, cadmium), chlorine

and any organic pollutant’s/discolouration. Crane Merchandising

Systems recommend and supply the Brita AquaQuell water

filter.

Warning! If the machines indicated above are connected to the water supply

and used without a water filter as specified, the warranty will be void.

3. Connect the flexi-hose supplied with the machine to the stopcock ensuring that

the seal supplied is fitted correctly. Flush the system (several gallons) before

connecting the machine.

3. Connect the hose to the inlet valve located on the rear of the machine. Ensure

that the seal is correctly fitted. Ensure that all water supply fittings are tight.

4. Turn on the water supply at the stop tap and check for leaks. Prime the water

filter (where fitted) following the instructions supplied by the filter manufacturer.

2.3 Connecting the Electrical Supply

Safety First! The machine must be earthed. On no account should it be

earthed only to the water supply pipe.

The machine must be connected to a 230 Volt 50Hz 13 amp fused switched socket

outlet, installed to the latest edition of the IEE regulations, using a 3 pin BS approved

13 amp fused plug.

Important: If the mains lead becomes damaged in any way it must be replaced by a

special lead available from the manufacturer.

2.4 Commissioning Procedure

The following procedure must be carried out by a trained installation engineer before

the machine can be used for the first time. Ensure that the electrical and water services

to the machine are connected correctly. Check for leaks in the water supply.

1. Open the front door of the machine. Fit the door switch bracket to the door using

the two screws provided. Ensure that the bracket will operate the door switch

when the door is closed. Switch on the electricity supply.

2. Ensure that the waste bucket is fitted correctly. Clip the level detector and

overflow pipes correctly onto the rim of the bucket.

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3. Cup Turret. Release the catch securing the cup drop unit

and swing the unit away from the door. Remove the cup

stack assembly from its packaging and carefully place it onto

the cup drop unit. Ensure that the flat on the turret drive

shaft locates with the flat in the cup turret mounting block.

Remove the lid and fill the tubes with the correct size cups

for the type of cup catcher fitted to the machine. Allow the

cups to drop into the tubes directly from the packaging. DO NOT touch the cups

with your hands.

Important: Do not fill the tube directly above the cup dispense position. Allow

the cup turret motor to rotate a full tube to the cup dispense position when the

machine is powered up. Rotating the cup turret by hand will damage the

mechanism.

Note: If paper cups are being loaded, each pack of cups must first be inspected

for damage to the cup rims. Damaged cups must not be used.

4. Insert the safety key (a) supplied with the machine into the

door switch as shown. The machine is now on. The cup

turret mechanism will index the first available full cup stack

to the dispense position and drop the cup stack into the cup

drop mechanism. Fill the remaining empty cup stack with

cups and replace the lid.

5. Swing the cup turret assembly back to its operating position. Ensure that the unit

is held securely by the catch.

6. All Models: The water inlet valve will open and

the heater tank will start to fill. As the water

heats, ensure that no water overflows from the

heater tank overflow pipe into the waste bucket.

When the machine has powered up, the LCD

will display the message as shown opposite.

Check the system for leaks.

Note! The machine has a safety cut-out which will only allow the heater tank to

fill for a maximum of two minutes. If after software power-up the heater tank has

not filled within this time, the mains power supply should be switched off and then

on again to reset the heater tank time-out.

Espresso Models: As the machine initialises a small amount of water is pumped

through the system and is discharged into the waste bucket. When the machine

enters standby mode remove the bucket and empty the contents before refitting

to the machine.

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N.B. Before using the espresso machine for the first time it

is necessary to purge the water system to ensure any water

left in the system during transport is dispensed. Press button

9 on the Service Keypad fitted inside the door (photo). The

machine will pump approximately 400ml of water through

the system which will be heated to operating temperature

before being discharged into the waste bucket. When the

machine enters standby mode remove the bucket and empty the contents before

refitting to the machine.

Important: Should the machine fail to fill correctly or leak, turn off the

stopcock and the power to the machine before investigating the fault.

7. Check the LCD display on the front of the machine to ensure that the water has

heated to the correct temperature and that the machine is in standby mode. A

machine set to free vend mode will alternate the messages:

N.B. Messages displayed in standby mode will change depending upon the

monetary device fitted and set up during programming.

8. All Models: Rotate soluble/freshbrew ingredient canister outlets to upright

position.

Remove the milk canister from the machine and remove the

lid. Place the canister into the canister filling station located

on the door (photo) and fill canister with correct ingredient.

DO NOT place the canister on the floor or overfill with

ingredient.

Carefully remove the canister from the filling station and

replace the lid. Refit canister into machine ensuring that it is

returned to correct operating station.

Repeat this operation for all soluble/freshbrew ingredient canisters fitted to the

machine. Rotate the canister outlets to their correct operating positions.

9. Espresso Models: Close the outlet slide to seal the fresh beans canister outlet

before removing the canister from the machine. Remove the canister lid.

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To aid filling, hang the fresh beans canister on the rear of

the door utilising the two keyhole slots provided. DO NOT

place the canister on the floor.

Fill the canister with fresh coffee beans. The canister has a

capacity of approximately 3.5 kgs. Refit the canister lid and

carefully remove the canister from the door. Refit the

canister into the machine, ensuring that it is located

correctly. Open the outlet slide to ensure correct operation.

N.B. To maintain optimum drink quality, Crane Merchandising Systems

recommend that the bean canister is replenished on a daily basis.

10. Press the Cup Test switch (7), located in the Service Keypad on the rear of the

door and ensure that a cup is ejected cleanly from the cup drop unit.

11. Press the Park Head switch (8), located in the Service Keypad on the rear of

the door and ensure that the dispense head moves to its fully extended position.

Press the switch again to return the dispense head to its correct (homed) position.

12. Freshbrew Models: Ensure the brewer guard and brewer waste container are

fitted correctly. Slide the container into position directly under the brewer with

its lip outside the brewer cover.

(Freshbrew models fitted with paper fed brewer only - proceed with

steps 13 - 15)

13. Load the filter paper roll (provided in the installation kit) onto the support.

14. Press and hold the Brewer Open switch (2) on the service keypad until the

brewer chamber reaches its fully open position. Remove the safety key to switch

off the power to the machine.

15. Remove the brewer cover and paper/waste ingredient guard. Feed the filter paper

under the raised chamber and through the feed wheels.

Refit the guard and brewer cover. Insert the safety key into the door switch. The

brewer will index to its closed position and stop.

16. Espresso Models: Ensure that the brewer waste container is fitted correctly

beneath the CoEx® brewer unit and tea brewer unit (if fitted).

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17. Referring to Sections 6 & 7 of this manual, Programming Mode and

Operators Program, use the menu selections available to programme the

required settings for correct machine operation e.g. drink prices, disable

selections, time and date etc.

18. If fitted, check that the coin mechanism and cash box

operate correctly. Release the catch securing the coin

mechanism cover (photo) and swing the cover away from

the door. Fill the coin tubes with correct coinage. Ensure

coin return mechanism functions correctly.

19. Operate the machine through its complete range of selections to ensure that each

vend is correctly dispensed. Follow the instructions detailed on page 34 for making

a vend using the Test Vend switch (6) located on the Service Keypad.

20. Remove the safety key and close the cabinet door. Ensure that the machine is left

in a clean and safe condition.

2.5 Setting Up The Carbonator Unit - Where Fitted

1. Open the cabinet door. Fit the seal (1), provided in the

installation kit, to the regulator as shown in the photograph.

Connect the regulator to the gas bottle.

2. Tighten the locknut. Carefully lift the cylinder into the

machine ensuring that the gas supply pipe is not trapped or

obstructed in any way.

Safety First! The cylinder may be heavy. Always follow the correct procedure

when lifting heavy objects.

3. Secure the gas bottle with the safety chain. Turn on the gas

supply from the bottle and ensure that the regulator (2) is

indicating a gas pressure of 35 PSI.

4. Place the carbonator overflow pipe into the waste bucket.

Fill the carbonator water bath with clean cold water until it

starts to run from the overflow pipe.

5. Re-fit carbonator covers and empty the waste bucket. Switch on the carbonator

unit using the carbonator switch located on the power supply.

6. Place the syrup containers in the bottom right-hand side of the cabinet and insert

the dip tubes into the containers ensuring that the correct flavours correspond

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to the drinks displayed on the selection decals.

Pumps

6. Prime the syrup selections ready for use. Insert

the safety key into the door switch. The machine

is now ON. When the machine enters standby

mode, press button 13 on the service keypad.

The LCD will display the screen opposite.

Press and Hold Number

N.B. Ensure that the waste bucket is empty and in place before priming the

pumps.

7. To prime syrup pump 1, press and hold button 1 on the drink selection keypad

until the syrup appears from the dispense head. Repeat for syrup pump 2 by

pressing and holding button 2 on the drink selection keypad. Press the X (Exit)

key to return the machine to standby mode. Empty the waste bucket and refit to

the machine.

8. Test vend the carbonated drinks to ensure correct operation of carbonator unit.

Check for leaks and ensure that the machine is left in a clean and safe condition.

Remove the safety key and close the door. The machine reverts to standby mode.

N.B. If a still unit is fitted ensure that the ingredient timers for syrup drink 1 and

2 are set to 6 seconds (recommended).

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Section 3 - How To Vend A Drink

Evolution machines are available with either a numeric keypad or an intuitive build a

drink interface. Both selection methods allow the user to produce a drink to their

preferred taste and strength.

3.1 Selecting A Drink - Numeric Keypad

1. Drink selections are made by pressing the appropriate numbered buttons on the

keypad which relate to the selections displayed on the drinks menu panel.

2. As an example, in order to obtain a fresh coffee

selection made from fresh ground beans with extra

sugar and extra white from an espresso machine

set to ‘Free Vend’, the customer presses button

9 followed by button 4 on the keypad. The LCD

will display the number selected.

3. The Strong, Normal and Mild buttons

incorporated into the keypad allow further

options to suit the customers personal

preference.

N.B. If a strength option is not selected within five seconds of the drink selection,

the machine will automatically vend a Normal strength selection.

4. Unless the customer has placed their own cup

Fresh Coffee

into the dispense area, a cup will automatically be

ejected from the cup drop unit into the dispense

area and the drink selection will be delivered into

the cup. Whilst this operation is in progress the

LCD will display the screen shown opposite.

Change 0.00

Product 94

3.2 Selecting A Drink - Build A Drink

Drink selections are made by pressing the appropriate selection button on the keypad

and then utilising the keypad selection buttons and the LCD display to alter the drink

strength and add milk/sugar to suit the customers personal preference. When in

standby mode, all drink selection buttons will be lit indicating that the drink is available

to be selected. At this time the Milk, Sugar and Start buttons are not lit.

The following example describes how to vend a Freshbrew Tea selection from a

freshbrew machine set to ‘Free Vend’.

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1. Press selection button 3, Freshbrew Tea on

the keypad. All of the other selections buttons

will be extinguished, the Milk, Sugar and Start

buttons will light up and the machine exits from

standby mode. The LCD will display the screen

as shown opposite.

Freshbrew Tea

(Press again for strength)

Mild

Strong

Normal

(Press Milk / Sugar / Start)

Credit .00

10.30 AM

N.B. The default strength setting for this drink selection is Normal as shown.

2. To obtain a Strong or Mild beverage it is necessary to press the current drink

selection button. Pressing once will toggle to the Strong selection. Pressing the

button again will toggle to the Mild selection.

Freshbrew Tea

(Press again for strength)

Press current

drink key to

increment strength

(Press again for strength)

Mild

Strong

Mild

Strong

Normal

(Press Milk / Sugar / Start)

Credit .00

10.30 AM

Credit .00

10.30 AM

Pressing the current drink selection button again will revert to the Normal screen.

3. If milk and/or sugar is required, it is necessary to

press the corresponding button on the keypad

for each selection. When the Milk button is

pressed the LCD changes and displays the default

screen as shown opposite.

Freshbrew Tea

No Milk

Milk

Extra Milk

Credit .00

10.31 AM

4. If Extra Milk is required the customer presses the milk button a second time. A

third press will display the No Milk selection.

Freshbrew Tea

No Milk

Press milk key to

increment strength

Milk

Extra Milk

Credit .00

10.31 AM

Credit .00

10.31 AM

Pressing the milk button again will revert to the Milk selection.

Freshbrew Tea

5. If the customer requires sugar it is necessary to

press the sugar button. The LCD changes and

displays the default screen shown opposite.

No Sugar

Sugar

Extra Sugar

Credit .00

10.31 AM

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6. If Extra Sugar is required the customer presses the sugar button a second time.

A third press will display the No Sugar selection.

Freshbrew Tea

No Sugar

Press sugar key to

increment strength

Sugar

Extra Sugar

Credit .00

10.31 AM

Credit .00

10.31 AM

Pressing the sugar button again will revert to the Sugar selection.

7. Once the required drink has been selected, press the Start button on the keypad.

All lit buttons will be extinguished apart from the drink selection button which

flashes indicating that the drink is being vended.

Unless the customer has placed their own cup

into the dispense area, a cup will automatically be

ejected from the cup drop unit into the dispense

area and the drink selection will be delivered into

the cup. Whilst this operation is in progress the

LCD will display the screen shown opposite.

Serving

Change .00

10.31 AM

8. After the beverage has been dispensed the LCD will display the message Thank

You and the machine will beep once. The message on the display will change to

read Please remove cup. The drink can then be carefully removed from the

dispense area and the machine will return to standby mode.

9. Certain drink selections do not allow the

strength option to be selected or milk added. For

example, if the customer presses the

Cappuccino selection button, all of the other

selection buttons will be extinguished, the Sugar

and START buttons will light up and the LCD will

Cappuccino

Press Sugar / Start

12.40 PM

display the screen opposite. The customer can either press the START button to

vend the drink or first press the sugar button in order to add sugar to their taste

as described above.

10. Other drink choices do not allow the strength

option or milk/sugar to be selected. For example,

if the customer presses the Chocolate selection

button, all of the other selection buttons will be

extinguished, the START buttons will light up and

the LCD will display the screen opposite. The

Chocolate

Press Start

Credit .00

11.43 AM

customer simply presses the START button and the machine will vend the drink

as described above.

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3.3 Selecting A Drink - Cold Drink Selections

Evolution machines may be fitted with either a chiller or carbonator unit allowing cold

water and flavoured drinks to be vended, either still or both still and sparkling.

The following example describes how to vend a cold flavoured drink from an Evolution

machine fitted with a carbonator unit.

1. Press the selection button for the cold flavoured

drink required on the keypad. All of the other

drink selection buttons will be extinguished, the

START button will light up and the machine exits

from standby mode. The LCD will display the

screen as shown opposite.

Cold Drink 1 (Still)

(Press Start)

Credit 0.00

01.50

N.B. The default setting for cold drink selections is Still as shown.

2. To obtain a Sparkling drink press the current drink selection button. Pressing the

button again will revert back to the Still setting.

3. Once the drink has been selected, press the START button on the keypad. The

drink selection button will flash indicating that the drink is being vended. Unless

the customer has placed their own cup into the dispense area, a cup will

automatically be ejected from the cup drop unit into the dispense area and the

drink selection will be delivered into the cup. Whilst this operation is in progress

the LCD will display the “Serving” screen

4. After the cold drink has been dispensed the LCD will display the message Thank

You and the machine will beep once. The message on the display will change to

read Please remove cup. The drink can then be removed from the dispense area

and the machine will return to standby mode.

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3.4 Replacing/Updating Drink Selection Decals

1. Numeric Keypad Models

Self adhesive drink selection and pricing decals are mounted onto the main graphic

panel which is secured behind a removable transparent cover. To update drink pricing

or replace drink description decals, proceed as follows:

1. Open the front door of the machine. Supporting the

transparent graphic cover with your right hand, carefully undo

and remove the three knurled thumb screws from the rear

of the door which secure the graphic cover support strip.

2. Carefully remove the support strip, graphic cover and

printed graphic from the machine. Place the graphic face-up

on a clean, flat surface.

3. Updating drink pricing: Carefully remove the previous price decals from the

drink selection decals. Update the prices where necessary using new self adhesive

decals. These are available as spares from the manufacturer.

4. Updating drink selections and pricing: When updating selection decals and

prices it may be necessary to use a new graphic panel. These are available as spares

from the manufacturer.

Peel the relevant drink selection decals from their backing

sheet and apply to the graphic panel using the printed guides

as shown (photo).

Important: Ensure that drink selections and numbering

used relate to drink choices programmed into the machine

software.

Apply price decals as described above.

5. Refit the printed graphic, transparent cover and graphic support strip to the door.

Ensure that the transparent cover is correctly located in the fixed support strip

before securing the removable support strip with the three knurled thumb screws.

6. Close the front door and ensure that the machine returns to standby mode.

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2. Build A Drink Models

Self adhesive drink selection and pricing decals are mounted onto a paper backing sheet

which is secured behind a transparent clip-in cover. To update drink pricing or replace

drink description decals, proceed as follows:

1. Open the front door of the machine. Release the catch securing the coin

mechanism cover and swing the cover to its open position.

2. Carefully remove the main controller board cover. Loosen the two screws above

the keyhole slots which secure the cover and lift the cover out of the machine.

3. Referring to the photograph, carefully press down the snap

fit clip (a) to release the transparent decal cover.

Remove the transparent cover and decal sheet from the

door moulding. Place the decal sheet face-up on a clean, flat

surface.

4. Updating pricing: Carefully remove the previous price decals from the drink

selection decals. Update the prices where necessary using new self adhesive decals

These are available as spares from the manufacturer.

5. Updating drink selections and pricing: When updating selection decals and

prices it will be necessary to use a new backing sheet. These are available as spares

from the manufacturer.

Peel the relevant drink selection decals from their backing

sheet (part no. PR10233000 & PR10918000) and apply to the

backing sheet using the printed guides as shown opposite.

Important: Ensure that drink selections used relate to drink

choices programmed into the machine software.

Apply price decals as described above.

6. Place the decal carrier behind the transparent decal cover and refit complete

assembly to the door. Ensure decal cover locating lugs are correctly located

before pushing the snap fit clip into place.

7. Replace the main controller board cover and tighten the screws to secure. Close

the coin mechanism cover ensuring that the catch is secured correctly. Close the

front door and ensure that the machine returns to standby mode.

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Section 4 - Daily Cleaning And Re-filling

The quality of drinks produced by the Evolution can only be maintained if the machine

is cleaned regularly following the schedule outlined. Before carrying out the daily

cleaning procedure described on the following pages, it is recommended that you have

the following materials to hand:

●

Bactericidal Cleaner

De-Staining Agent

Cleaning Cloths

Paper Towels

Small Brush

Two Large Buckets

Disposable Gloves

CoEx® Cleaning Tablets (Espresso Machines)

4.1 Bactericidal Cleaner

This can either be a liquid or powder agent which should be dissolved in clean water

in accordance with the instructions on the product packaging. The solution should be

used for cleaning machine components and wiping surfaces during the cleaning

operation.

4.2 De-Staining Agent

This is a liquid or powder agent which should be dissolved in clean water in accordance

with the instructions on the product packaging. The solution can be used on heavily

soiled or stained components such as buckets and drip trays. Items or surfaces cleaned

with this solution must be rinsed in clean water to remove traces of the cleaning agent.

4.3 Liquid Destainer - Brewer Units

Crane Merchandising Systems recommends that a liquid destaining product is used for

cleaning the paper/paperless brewer units fitted to Evolution freshbrew machines. The

product must be used in accordance with the instructions on the product packaging,

following all health and safety guidelines. A detailed procedure for cleaning the brewer

units is outlined on pages 25 - 28 of this Operators Manual.

4.4 Cleaning Tablets - CoEx® Brewer Units (Espresso Models)

Crane Merchandising Systems recommends that the brewer cleaning tablets supplied

with the machine are used exclusively for cleaning the CoEx® brewer fitted to

Evolution espresso machines. These are available from your machine supplier in packs

of 30 - part number ZC10598000. A detailed procedure for cleaning the CoEx®

brewer unit is outlined on pages 28 - 30 of this Operators Manual.

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Important: It is necessary to carry out the cleaning and maintenance procedure

outlined on the following pages on a regular basis, either at the end of the day or at

the start of the day before the machine is in constant use.

4.5 Cleaning & Filling Procedure - All Machines

1. Fill a cleaning bucket with hot water and dilute the bactericidal cleaner in

accordance with the instructions on the product packaging. Open the door of the

machine.

2. Rotate canister outlets to upright position. Remove

the ingredient canisters. DO NOT place them on the

floor.

With a clean, damp sanitised cloth, remove any

ingredient build up on the exterior of the canisters,

paying particular attention to the area around the

canister outlets. Ensure canister outlets are dried

thoroughly after cleaning.

3. Twist and remove mixing bowls and steam hoods (a).

Remove the dispense pipes (b) from the plastic

dispense block.

Remove the knurled nut securing the plastic dispense

block. Remove the dispense block and clean

thoroughly in the diluted bactericidal cleaner solution.

Rinse the dispense block with clean water and dry

thoroughly before refitting to the machine.

4. Remove the extract tray from the machine. Using a dry

brush clean the area under the extract tray.

Clean the extract tray. Dry and refit to the machine.

Wipe the canister shelf and the upper interior of the

machine with a clean, damp sanitised cloth.

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5. Twist the whipper base (a) anti-clockwise until it

releases. Remove mixer units (b) and impeller (c). Pull

the whipper base off of the shaft.

Clean all of the mixing system parts, including the

steam hoods, mixing bowls and dispense pipes

thoroughly in the diluted bactericidal cleaner solution.

Rinse all components with clean water and dry

thoroughly before refitting to machine.

6. Refit the whipper base. Push the whipper base onto

the motor shaft with the ‘arrow’ symbol lined up with

the motor plate fixing screw (d) as shown. Rotate the

whipper base clockwise until it locates with the first

locking position (e). Ensure ‘O’ ring (f) is correctly

located as shown.

Refit the impellers to motor shafts ensuring that the

‘flat’ in the moulding lines up with the flat on the shaft.

7. Refit mixer unit to whipper base. Rotate the whipper

base clockwise until it locks into place.

Refit steam hoods, mixing bowls and dispense pipes to

mixer units. Refit the dispense pipes to the dispense

block.

Important: Ensure pipes are refitted to their correct

outlet position on the dispense block (see pages 64 -

70 for details).

8. Check the ingredient canisters and refill if required.

Remove canister lid and place the canister into the

canister filling station located on the door. Fill canister

with correct ingredient.

Carefully remove the canister from the filling station

and replace the lid. Refit canister into machine. Repeat

this operation for all soluble/freshbrew ingredient

canisters fitted to the machine. Rotate the canister

outlets to their correct operating positions.

Important: Ensure that the canisters are refitted to

correct operating stations.

Weekly: Empty and wash the ingredient canisters.

Dry thoroughly, refill and refit into machine.

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9. Espresso Models: If necessary refill the fresh coffee

beans canister. Close the outlet slide (a) to seal the

canister exit before removing the canister from the

module.

Remove the canister lid. To aid filling, hang the canister

on the rear of the door utilising the keyhole slots

provided. DO NOT place the canister on the floor.

Refill canister with fresh coffee beans.

Refit the canister lid to the canister. Refit canister to the module. Ensure that the

outlet slide is opened to ensure correct operation.

N.B. To maintain optimum drink quality, Crane Merchandising Systems

recommend that the bean container is replenished on a daily basis.

10. Remove the waste water bucket from the machine.

Empty and clean.

If fitted, check the syrup levels in the syrup containers

and replace if necessary.

Clean the base, sides and back of the machine.

Refit the waste water bucket into the machine. Ensure

that the level detector and overflow pipes are located

correctly in the bucket.

11. Undo the knurled nuts and remove the cup throat

moulding complete with drain pipe.

Clean cup throat and pipe in the sanitiser solution.

Rinse both components with clean water and dry

thoroughly.

Reassemble to the machine.

12. Pull out the two spring loaded pins (a) securing the

drip tray and turn to lock as shown. Pull and remove

the complete drip tray assembly out of its mounting

bracket.

Wash the tray and grille thoroughly and where

necessary, sanitise using the diluted bactericidal cleaner

solution.

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13. Wipe clean the interior of the door and the area

around the cup station using a clean, damp sanitised

cloth.

Refit the drip tray ensuring that the drip tube from the

cup throat moulding is located correctly at the rear of

the tray.

14. Check the levels of the cups in the cup turret and

where necessary, refill with correct sized cups.

Release the catch (a) securing the cup drop unit and

swing the unit away from the door. Remove the lid and

fill the tubes with the correct size cups for the type of

cup catcher fitted to the machine.

Allow the cups to drop into the tubes directly from the

packaging. DO NOT touch the cups with your hands.

Important: Do not fill the tube directly above the cup dispense position. Allow

the cup turret motor to rotate a full tube to the cup dispense position when the

machine is powered up. Rotating the cup turret by hand will damage the

mechanism.

Note: If paper cups are being loaded, each pack of cups must first be inspected

for damage to the cup rims. Damaged cups must not be used.

Replace the lid and rotate the cup turret assembly back to its operating position.

Ensure that the unit ‘locks’ into place.

15. Release the catch and open the coin mechanism cover.

Wipe the inside with a damp cloth.

Un-lock the cashbox (if fitted) located on the rear of

the door and remove from the machine as shown.

Remove any coinage from the cashbox. Refit the

cashbox to the machine, turning the lock to secure.

Check the coin tubes and refill if required.

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16. Insert the safety key supplied with the machine into the

door switch. The machine is now on.

Using the service keypad located in the rear of the

door (photo), proceed as follows:

a. Press the Cup Test switch (7) and check that a

cup is ejected correctly from the Cup drop unit.

b. Press the Park Head switch (8) to ensure that the

dispense head operates correctly and that the

dispense pipes are fitted correctly.

c. Place a suitable container under the dispense head and press the Rinse/Flush

switch (3). The machine will flush the system. Check that all of the mixing

stations are water tight. Empty the contents of the container.

d. Place an empty cup under the dispense head. Press the Test Vend switch (6)

and using the selection buttons on the front of the machine, vend a drink to

ensure that the machine operates correctly. Press the ‘X’ (Exit) key to exit

from the Test Vend menu.

e. Press the View Counters switch (5) and record the audit information

displayed on the LCD (see page 33 for full details).

Remove the safety key and close the door. Clean and buff the outside of the

machine.

4.6 Paper Type (King) Freshbrew Brewer Cleaning Procedure

At least twice a week the paper type brewer unit must be removed from Evolution

freshbrew machines and cleaned.

Safety First! Never clean or service the brewer unit while it is in motion as

fingers may become trapped in the mechanism.

1. Open the front door of the machine and remove the paper/waste ingredient

guard. Switch on the power using the door switch safety key.

2. Press and hold the Brewer Open switch (2) located in

the service keypad on the rear of the door to index

the brewer to its fully open position.

When the brewer reaches its fully open position,

remove the safety key to switch off the power. Tear

the filter paper above the brewer (a). Remove the used

paper from the brewer unit.

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3. Remove the brewer dispense pipe from the dispense

head. Pull down the brewer release pin (b) and

carefully lift the brewer unit up and clear of its locating

bracket.Thoroughly clean the external surfaces of the

brewer.

4. With the brewer unit removed, clean the area

surrounding its locating bracket. Refit brewer to

machine and refit the outlet pipe to the dispense head.

5. Switch on the power to the machine using the safety key. The brewer chamber

will return to its closed position. Referring to the instructions supplied with the

product, pour the recommended amount of de-staining fluid directly into the top

of the brewer chamber. Flush the brewer using the Brewer Clean switch (4)

following the procedure outlined on page 33.

6. Press and hold the Brewer Open switch (2) to index the brewer to its fully open

position. Remove the safety key to switch off the power to the machine. Feed the

filter paper through the paper feed mechanism. Switch on the power to the

machine using the safety key. Filter paper will index automatically and the brewer

chamber will return to its closed position. Refit the brewer guard.

7. Remove the brewer waste container and empty its contents. Clean waste bucket

and refit into machine. Remove the safety key and close the door.

N.B. Every time that the brewer waste container is emptied the waste counter

must be reset. Restore power to the machine using the safety key and press

button 12 on the service keypad. Two audible bleeps confirm that the counter

has been reset to zero.

4.7 Paperless Brewer Unit - Cleaning Procedure

1. Switch on the power using the door switch safety key. Press and hold the Brewer

Open switch (2) located in the service keypad on the rear of the door until the

brewer chamber reaches its fully open position.

Remove the door switch safety key to switch off the

power to the machine. Remove the brewer guard.

2. Carefully remove the water outlet tubes c/w water

pipes (a) from the tea and coffee chambers. Lift the

latch bar (b) and remove the brewer chambers/wipe

arms assembly.

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3. Clean the brewer chambers/wipe arms assembly in the sanitiser solution. Rinse

with clean water and dry thoroughly.

4. Carefully slide the brewer chambers/wipe arms

assembly into the brewer unit.

IMPORTANT: The wiper arm lug (a) must be

located between the stainless steel arms (b) as

shown.

5. Re-assemble the water outlet tubes to the coffee and

tea brewer chambers.

Using the clamp supplied, close the tea outlet tube as

shown.

6. Switch on the power using the door switch safety key.

The brewer chamber will automatically index to its

closed position.

Ensure that a suitable container is placed under the

dispense area.

Pour the recommended amount of destaining fluid

directly into the top of both brewer chambers.

7. Remove the clamp from tea dispense pipe. Press the Brewer Clean switch (4)

located in the service keypad on the rear of the door. The machine will

automatically flush through the brewer four times.

If necessary repeat the above instruction until all traces of cleaning fluid are

removed from the brewer chambers.

8. Remove the door switch safety key. Remove and empty the water waste

container. Refit the brewer guard.

Remove the brewer waste container from the machine. Empty the contents.Wash

the waste container thoroughly and where necessary sanitise using the sanitiser

solution. Dry using a clean cloth and refit into the machine.

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N.B. Every time that the brewer waste container is emptied the waste counter

must be reset. Restore power to the machine using the safety key and press

button 12 on the service keypad. Two audible bleeps confirm that the counter

has been reset to zero.

Close and lock the door.

4.8 CoEx® Espresso Brewer Unit - Daily Cleaning Procedure

1. Remove the coffee dispense pipe from the brewer

outlet. Holding the unit as shown in the photograph,

lift the green lever (a) and carefully pull the brewer unit

out of the machine.

Fill a cleaning bucket with hot water and dilute the

bactericidal cleaning agent in accordance with the

instructions on the product packaging.

2. Carefully place the CoEx® brewer unit into the diluted

bactericidal solution and clean the unit thoroughly.

Ensure all coffee ground deposits are removed, paying

particular attention to the area around the top of the

piston and waste chute.

Remove the unit from the solution and rinse

thoroughly with clean water. Dry the unit using a clean

cloth or paper towels.

3. Remove the espresso coffee chute assembly (a).

Unscrew the two knurled thumbscrews (b) and

remove the coffee chute and coffee chute cover.

With a clean, dry brush clean the area around and

under the coffee dispense outlets.

4. With a clean, dry brush wipe away any coffee deposits

from both the coffee chute and cover mouldings.

Refit the coffee chute lid to the chute ensuring that the

lugs on the cover fit securely into their mounting holes.

Refit the assembly to the machine and secure using the

two knurled thumbscrews.

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5. Carefully remove the brewer waste container from

the machine and empty the contents. Push up and

remove the waste chute (a) from the machine.

Wash both the waste container and chute thoroughly

and if necessary sanitise using the diluted bactericidal

cleaning solution. Rinse in clean water.

Dry both components using a clean, dry cloth and refit

to the machine.

N.B. Every time that the brewer waste container is emptied the waste counter

must be reset. Restore power to the machine using the safety key and press

button 12 on the service keypad. Two audible bleeps confirm that the counter

has been reset to zero.

6. Refit the CoEx® brewer unit into the machine. Slide

the unit into place until it ‘clicks’ into position. Refit the

coffee dispense pipe to the brewer outlet as shown.

Ensure that both the fresh bean container and fresh

ground coffee canister are filled with correct product.

Refill if necessary following the procedures outlined on

pages 22 and 23.

4.9 CoEx® Espresso Brewer Unit - Weekly Cleaning Procedure

The following procedure must be carried out on a weekly basis. Proceed as follows:-

1. Open the front door of the machine and insert the safety key to restore power

to the machine.

Caution: Ensure that a suitable container is placed under the dispense

position. Keep hands away from the dispense area whilst the cleaning cycle is

in operation.

2. Press and release button 11 on the service keypad. The

LCD will display the message ‘Please Place

Cleaning Tablet in Brewer’.

Take one cleaning tablet (supplied in packs of 30 - CMS

part no. ZC10598000) and place it into the brewer

piston chamber as shown.

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3. Press the START/? key on the drink selection keypad to begin the CoEx® tablet

cleaning routine.

4. The cleaning cycle lasts approximately 7 minutes and dispenses 850 ml of water

through the dispense head. The LCD will display the message ‘Cleaning in

Progress’ throughout the cleaning cycle.

Safety First! Keep hands clear of the brewer mechanism during the cleaning

routine.

5. When the cleaning cycle is complete the LCD will display the message ‘Cleaning

Cycle Complete’. Press the X (Exit) key on the drink selection keypad to return

the machine to standby mode. Empty the water from the container.

6. Remove the safety key and close the front door.

4.10 Tea Pot Brewer Cleaning Procedure

The following procedure must be carried out weekly. Proceed as follows:-

Safety First! Never clean or service the tea pot brewer unit while it is in

motion as fingers may become trapped in the mechanism.

1. Remove the tea outlet pipe from the dispense head

block. Lift and remove the mounting bracket c/w tea

pot bowl from the machine.

Split the assembly into its component parts. Clean all

parts of the tea pot bowl assembly and mounting

bracket using the liquid destaining agent.

Follow the instructions for soak cleaning on the

product packaging. Rinse all components with clean

water and dry thoroughly.

2. Undo the knurled thumb screw retaining the tea

brewer unit.

Press down on the retaining clip and remove the

complete tea brewer unit from the machine as shown.

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3. Split the brewer unit into its separate parts as shown.

Clean gauze (a), outlet (b) and bowl (c) using the liquid

destaining agent. Follow the instructions for soak

cleaning on the product packaging.

Rinse all components in clean water, dry thoroughly,

re-assemble and refit to machine. Secure using the

knurled thumb screw.

4. Re-fit tea pot bowl/mounting bracket assembly to the machine. Re-connect the

outlet pipe to the dispense head block.

4.11 Replacing the CO2 Bottle - Where Fitted

For machines fitted with a carbonator unit, it will be necessary for the operator to

regularly check and if necessary, replace the CO2 gas bottle. This will ensure that

carbonated vends are always delivered at optimum quality.

Safety First! The CO2 bottle is filled with gas at a pressure of 800 psi and

must be stored upright and away from sources of heat. In the event of a leak,

ventilate the area in the vicinity of the bottle to remove all traces of gas and

contact your supplier.

1. Open the cabinet door and un-hook the safety chain from the gas bottle. Turn

off the gas supply from the bottle.

2. Following correct procedures for safe lifting, lift the empty cylinder c/w regulator

out of the machine. Carefully undo the locknut using the spanner supplied.

Remove the regulator from the empty bottle.

3. Ensure that the seal (1) is seated correctly as shown. If the

seal has been damaged in any way, fit a new seal available

from the manufacturer.

4. Fit the regulator to the new gas bottle and tighten the

locknut. Carefully lift the cylinder into the machine ensuring

that the gas supply pipe is not trapped or obstructed in any

way.

5. Secure the gas bottle using the safety chain. Turn on the gas supply from the bottle

and ensure that the regulator indicates a gas pressure of 35 psi. Close the door

to restore power to the machine and test vend the carbonated drinks to ensure

that the carbonator unit is working correctly.

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Section 5 - Service Keypad Functions

Evolution machines are fitted with a service keypad

mounted on the rear of the door (photo). This keypad

contains the Operators Program entry key and also allows

the operator to carry out specific functions during routine

cleaning and maintenance.

N.B. During certain operations e.g. View Counters it is

necessary for the operator to utilise the selection keypad

and LCD mounted on the front of the door to access data.

Please refer to Section 6 - Programming Mode for details of selection keypad layouts

and functions.

When the safety key is inserted into the door switch and the machine is switched on,

the service keypad allows the operator to carry out the following functions:

5.1 Switch 1 - Program Entry

This switch allows the operator to access the Operators Program (Section 7, page 40).

5.2 Switch 2 - Brewer Open (Freshbrew Models)

This switch operates the brewer fitted to freshbrew machines and allows the operator

to replace the filter paper used in paper type brewers or remove the brewer

chambers/wipe arms assembly of paperless brewers for cleaning purposes.

5.3 Switch 3 - Rinse/Flush

1. The flush sequence operates automatically and rinses the mixing bowls. Before

the sequence begins, the system waits until the water in the boiler is at the correct

temperature determined by the thermistor.

2. In order to guarantee the highest standards of cleanliness, the boiler fill valve is

disabled, ensuring that the water used in the sequence is delivered at the optimum

temperature to kill any micro-organisms.

3. Each hot water valve and the corresponding whipper is switched on in sequence

for a pre-set flush time. Once the flush cycle is complete the machine returns to

standby mode, ready to vend.

4. To flush the machine:

a. Open the front door of the machine and insert the safety key.

Caution: Ensure that a suitable container is placed under the dispense

position. Keep hands away from the dispense area whilst the flushing cycle

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is in operation.

b. Press and release the Flush switch (3). The flush sequence begins.

c. Empty the waste water container when complete.

5.4 Switch 4 - Brewer Clean (Freshbrew Models)

1. The brewer clean switch allows the brewer to be cleaned independently. In order

to guarantee the highest standards of cleanliness, the boiler fill valve is disabled,

ensuring that the water used is delivered at the optimum temperature to kill any

micro-organisms.

2. The brewer unit is filled with hot water and then operated through four complete

brew cycles.

3. Once the cleaning cycle is complete, the boiler refills and when the water is at

the correct temperature, the machine returns to standby mode, ready to vend.

4. To clean the brewer:

a. Open the front door of the machine.

Dual Paperless Brewer: Using the clamp supplied, close

the tea outlet tube as shown. Insert the safety key.

Caution: Ensure that a suitable container is placed under the

dispense position. Keep hands away from the dispense area

whilst the cleaning cycle is in operation.

b. Pour the recommended amount of destaining fluid directly into the top of

both brewer chambers. Remove the clamp from the tea dispense pipe.

c. Press and release the Brewer Flush switch

(4). The sequence will begin and the LCD

will display the message as shown.

d. Repeat step ‘c’ until all traces of the cleaning

solution have been removed from the

brewer chambers.

e. Empty the waste water container when complete.

5.5 Switch 5 - View Counters

The View Counters switch (5) allows the operator to access the Data Recall Menu.

Entry into this menu allows the operator to view Non-Resettable and Resettable Sales

Data, view data relating to Timed Events and Identification Numbers of installed

components and (if feature enabled) view SureVend™ assisted vend information. The

Resettable Sales Data and SureVend™ Data menus contain an extra sub-menu which

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allows the operator to delete the current data from the machines memory. Full details

relating to this menu and its contents can be found on pages 40-43.

5.6 Switch 6 - Test Vend

The Test Vend switch (6) allows the operator to vend a drink from the machine to

ensure correct operation after cleaning or maintenance.

1. When the switch is pressed and released the

LCD will display the screen as shown opposite.

Press a drink selection button followed by the

START/? button to begin the vend sequence.

2. Ensure that the selection is correct, has not under/overfilled the cup and most

importantly, tastes good!

3. Press the X (Exit) key on the drink selection keypad to exit from the Test menu

and return to stand-by mode.

5.7 Switch 7 - Cup Test

This switch allows the operator to test the operation of the cup drop unit after refilling

the cup stacks. When the switch is pressed the cup drop solenoid is operated and a

cup is ejected from the cup drop unit. This function ensures that the mechanism is

working correctly.

5.8 Switch 8 - Park Head

When this switch is pressed, the dispense head moves to its fully extended position

and stops. Press the switch again to return the dispense head to its correct (homed)

position.

5.9 Switch 9 - Boiler Fill (Espresso Machines)

When this switch is pressed, the machine pumps a measured amount of water through

the system - approximately 400ml, heating it as it does so. This ensures that heated

water is immediately available when a drink is selected. This switch should also be used

to purge any water left in the system after the machine has been moved or shut down

for any length of time.

5.10 Switch 10 - Machine Cool Down (Espresso Machines)

This switch allows an engineer to work safely on the water system and should not be

used by the operator.

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5.11 Switch 11 - CoEx® Tablet Clean (Espresso Machines)

This switch when pressed, initiates the CoEx® brewer tablet cleaning routine. Crane

Merchandising Systems recommends that this brewer cleaning routine should be

carried out on a weekly basis (see page 29 for full details).

5.12 Switch 12 - Reset Waste Counter (F/Brew & Espresso Machines)

IMPORTANT: Every time that the waste container is emptied the waste counter

must be reset. Press button 12 on the service keypad. Two audible bleeps confirm that

the counter has been reset to zero.

5.13 Switch 13 - Syrup Prime (Still/Carbonated Machines)

This switch allows the operator to prime the syrup selections after replacing a syrup

container. For full details of this operation, please see page 13.

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Section 6 - Programming Mode

6.1 Drink Selection Keypad

Programming mode utilises the drink selection keypad and allows the operator to view

and alter stored data within the machines memory. Evolution machines are fitted with

either a direct selection (below, left) or build a drink (below, right) keypad. Both types

are illustrated below.

Strong

Normal

Mild

MILK

SUGAR

During programming the keys are used as follows:

Keys 0-9

Used for entering text and numerical data

●/ Normal For indexing up in a program, or incrementing data

●/ Strong

↵ / Mild

For indexing down in a program, or incrementing data

Edit key. Used to select and enter the highlighted menu and to save

data to machines memory

Exit key. Press to return to the previous menu screen

Press to ‘set all’ or ‘clear all’ data or begin a test sequence.

START/?

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6.2 Menu Display

The Evolution range of freestanding drinks vending machines feature Crane

Merchandising Systems’ new interactive menu display. The multi line LCD display helps

to make navigating the programming menu structure easy and intuitive. It is used to

display programming information and will change according to the type of data being

updated.

Price

Individual Prices

1. The top line of the screen is the Menu title.

Entire Machine

Mug Discount

View High/Low Price

2. Selected items are highlighted in white. Press the

● (up) or ● (down) keys on the drink selection

keypad to highlight an item.

=£ 0.05

3. Press the ↵ (Edit) key to select the item. In this example, pressing the the ↵ (Edit)

key will display the Mug Discount screen.

4. The bottom line of the screen will often show important information. In certain

configuration menus it will display the current value for the selected item. In the

example shown the screen is showing that the current Mug Discount is set at

0.05p. This is a useful way to quickly check stored settings and also confirm that

a value has been altered correctly.

5. To return to the Main Menu from any screen, simply press the X (Exit) key until

you reach the Main Menu.

3.3 Accessing the Programming Mode

1. Open the front door of the machine and insert the safety key to restore power

to the machine. The machine is now on.

2. Press the Program Entry key (1) on the service

keypad, located inside the door (see page 32 for

details). The LCD will display the screen as

shown opposite. Enter the 4 digit operators

entry pin code using the drink selection keypad.

N.B. The factory default operators code is entered by pressing the sequence 2-

2-2-2. You may be issued with your own personalised code.

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3. Press the ↵ (Edit) key. Providing the operator

has entered the code correctly, the LCD will

display the screen as shown opposite. Press the

↵ (Edit) key to access the operators program or

X (Exit) key to return the machine to standby

mode

4. The LCD on the front of the machine will display the top level programming menu

screen - Main Menu. The first available menu

Data Recall is highlighted indicating that it can be

selected. To move to a different menu press the

● (up) or ● (down) keys on the drink selection

keypad until the required menu is highlighted.

Main Menu

Data Recall

Diagnostics

Price

Product Configuration

Coins In/Out

Press EDIT to Select

System Settings

Security Codes

Timed Events

N.B. Coins In/Out will only be displayed on

machines fitted with an MDB coin mech.

5. With the required menu highlighted, press the ↵

(Edit) key to select it. Using the Price menu as an

example, the LCD will display the sub menus as

shown opposite.

6. Using the ● (up) or ● (down) keys, the ↵ (Edit) key and the X (Exit) key it is

possible to easily navigate through all of the menus contained within the

Operators Program.

7. To update parameters, key in the actual digits of the number required using the

selection keys 0-9. Once the correct parameter has been entered, press the ↵

(Edit) key to overwrite the previous value and save the new parameter in the

machines memory. Pressing the X (Exit) key will move back to the previous

screen.

Certain programming functions require that the operator chooses either one or

multiple parameters within a sub program. These can take the form of either check

boxes or radio buttons.

8. Check Boxes: The example opposite shows the

Days of Week screen accessed via the Sanitation

Events Menu which allows the operator to

choose multiple days of the week on which a

specific function will take place.

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9. Using the ● (up) or ● (down) keys, scroll through until the required day is

highlighted as shown. Pressing the ↵ (Edit) key will select the day, indicated by an

X appearing in its adjacent box.

Continue until all required days have been selected. Pressing the X (Exit) key will

move back to the previous screen and save the new settings to the machines

memory.

N.B. Pressing the START/? key on the drink selection keypad will check all boxes

if empty or clear all boxes if checked.

10. Radio Buttons: The example opposite shows

the State screen accessed via the Timed Events

Menu which requires the operator to select one

of the options shown. Use the ● (up) or ●

(down) keys to set the required option followed

by the ↵ (Edit) key to store/save it (indicated by

the filled radio button).

All operator programming for the Evolution range follows the procedures as described

above. Specific program actions are described fully in the following section.

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Section 7 - Operators Program

Main Menu

Data Recall

Diagnostics

Price

Product Configuration

Coins In/Out

To access the Operators Program, enter the

programming mode as described in section 6. Once in

the Operators Program the LCD on the front of the

machine will display the top level programming menu

screen - Main Menu.

Press EDIT to Select

System Settings

Security Codes

Timed Events

N.B. Coins In/Out will only be displayed on machines

fitted with an MDB coin mech.

Using the ● (up) or ● (down) keys, ↵ (Edit) key and X (Exit) key on the drink

selection keypad the operator can navigate quickly and easily through the operators

program menus as described in Section 6.

7.1 Data Recall Menu

Entry into this menu allows the operator to view

Non-Resettable and Resettable Sales Data, view data

relating to Timed Events and Identification Numbers

of installed components and (if feature enabled) view

SureVend™ assisted vend information. The Re-

settable Sales Data and SureVend™ data menus

Data Recall

Non Resettable Sales Data

Resettable Sales Data

Timed Events

Identification Numbers

SureVend

Press EDIT to Select

contain an extra sub-menu which allows the operator to delete the current data from

the machines memory.

1. Non Resettable Sales Data: This menu allows the operator to view and record

monetary and sales values. This data cannot be reset and will remain intact for the

service life of the controller board (unless the back-up battery is removed).

1. From the Data Recall screen highlight Non

Non Resettable Sales Data

Resettable Sales Data and press the ↵ (Edit) key.

The LCD will display the screen as shown

opposite. From this menu the operator can view

data for the Overall Totals (highlighted), By

Overall Totals

By Product

Cash

Cashless

Token

Press EDIT to Select

Product, along with data relating to Cash,

Cashless and Token Vends.

2. To view the Overall Totals screen, press the ↵ (Edit) key on the drink selection

keypad. This menu displays both the total £ amount and total vend counts for the

following data:

Sales-£ Displays the total machine sales in £

Sales-# Displays the total number of machine vends. This value

includes normal, discount and surcharge vend totals.

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Discount-£ Displays the total monetary value of all discounts in £

Discount-# Displays the total number of discounted vends

Test Vend-£ Displays the total monetary value of all test vends in £

Test Vend-# Displays the total number of test vends

Surcharge-£ Displays the total monetary value of all surcharges in £

Surcharge-# Displays the total number of surcharge vends

Free Vend-£ Displays the total monetary value of all free vends in £

Free Vend-# Displays the total number of free vends

N.B. All sales data is presented in a format required by the latest European Vending

Association Data Transfer Standards (EVA DTS). Surcharge data fields are not

supported by Evolution machines.

3. Scroll through the list displayed using the ● (up)

or ● (down) keys on the front panel and record

the audit data.

When complete, press the X (Exit) key on the

drink selection keypad to return to the Non

Resettable Sales Data menu screen.

4. The operator can also view and record audit data by individual product. Press the

● (down) key on the drink selection keypad to highlight By Product on the Non

Resettable Sales Data menu screen.

5. Press the ↵ (Edit) key on the keypad to enter the By Product menu screen. This

menu contains all of the drink selections available from the machine. Use the ●

(up) or ● (down) keys on the drink selection keypad to scroll through the menu

until the required selection is highlighted.

6. Press the ↵ (Edit) key on the keypad to enter the

highlighted selection e.g. chocolate. The LCD will

display the screen as shown opposite. This menu

displays both the total £ amount and total vend

count as previously described.

N.B. Individual By Product screens also display

the price set for the selection as shown.

The operator can then scroll through the list displayed using the ● (up) or ●

(down) keys on the drink selection keypad and record the audit data.

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7. When complete, press the X (Exit) key on the drink selection keypad to return

the machine to the previous screen. The operator can then view data for more

selections using the procedure described above and also access further menus via

the Non Resettable Sales Data menu relating to Cash, Cashless and Token audit

data.

8. To return the machine to standby mode, press the X (Exit) key repeatedly until

the LCD displays the standby screen.

2. Resettable Sales Data: This menu contains similar data to that available from the

Non Resettable Sales Data menu. However, once viewed and recorded, data from this

menu can be cleared from the machines memory.

1. From the Data Recall screen, highlight Resettable

Sales Data and press the ↵ (Edit) key. The LCD

will display the screen as shown opposite and

allow the operator to view data for all

parameters as described for Non-Resettable

Sales Data. Additionally the menu allows the

operator to delete all resettable data via the

Clear Data menu.

Resettable Sales Data

Overall Totals

By Product

Cash

Cashless

Token

Press EDIT to Select

Clear Data

Overall Totals

2. To view the Overall Totals screen, press the ↵

(Edit) key on the drink selection keypad. This

menu displays both the total £ amount and total

vend count (since the last time it was cleared) for

the data fields shown.

N.B. Please see page 40 & 41 for detailed

descriptions of these data fields.

3. Scroll through the list displayed using the ● (up) and ● (down) keys on the front

panel and record the audit data. When complete, press the X (Exit) key on the

drink selection keypad to return to the Resettable Sales Data menu screen.

4. The operator can also view and record resettable monetary and vend data for

individual product by entering the By Product menu, and also view and record

data relating to Cash, Cashless and Token vends using their relevant sub-menus.

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Once the operator has viewed and recorded required information from these sub-

menu’s, the data can be deleted via the Clear Data sub menu.

5. From the Resettable Sales Data screen, highlight

the Clear Data sub menu using the ● (down) key

and press the ↵ (Edit) key. The LCD on the front

of the machine will display the screen as shown

opposite, warning the operator that all data will

be deleted.

Clear Data

Are you sure you want

to set all resettable

data to zero?

CANCEL - EXIT OK - EDIT

Either press the ↵ (Edit) key to clear the data or press the X (Exit) key to exit

the menu without clearing the data.

3. Timed Events

Timed Events

Power Losses

Last Data Clear

Last Vend

Last Clock Set

1. From the Data Recall menu scroll down and

highlight Timed Events then press the ↵ (Edit)

key. The LCD will display the screen as shown

opposite. From this menu screen the operator

can access then view and record information

relating to the four events as shown.

Power Losses

2. To view the Power Losses screen, press the ↵

(Edit) key. The screen displays a list of the 10

most recent occasions when power to the

machine has been disconnected in date, time of

day and period format. Press the X (Exit) key to

return to the Timed Events menu.

05-08-05

04-08-05

12:25

12:10

10Min

12Min

3. Press the ● (down) key to highlight Last Data Clear, Last Vend and Last Clock

Set. Information for these events is displayed along the bottom of the screen.

4. Identification Numbers

1. From the Data Recall menu scroll down and

highlight Identification Numbers then press the ↵

(Edit) key. The LCD will display the screen as

shown opposite. From this menu the operator

can access and then view serial number, part

number and version type information relating to

Identification Numbers

Main PCB

Coin Mechanism

Bill Validator

Card Reader

the main PCB and any MDB coin/card mechanism fitted to the machine.

N.B. Coin Mechanism, Bill Validator and Card Reader will only be displayed if an

MDB device is fitted to the machine.

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5. SureVend: This menu becomes available when SureVend is enabled via the Product

Configuration menu (see page 48).

1. From the Data Recall menu scroll down and

SureVend

Cup Drop Failures 1-#

SV Assisted-#

highlight SureVend then press the ↵ (Edit) key.

The LCD will display the screen as shown

opposite. From this menu screen the operator

Clear Data

can view and record the number of cup drop

failures that SureVend has logged and also the

number of SureVend assisted vends.

2. Once the operator has viewed and recorded the data it can be cleared via the

Clear Data menu as described previously.

6. Mug Vends

1. This menu displays the number of vends that the

machine has made without dropping a cup. Once

the operator has viewed and recorded the data

it can be cleared via the Clear Data menu as

described previously.

7. Print Data

Print Data

Data Type

1. This menu displays the data that can be

extracted from the machine when a printer is

connected and the corresponding keypad

number which needs to be pressed to send the

data to the printer.

Press

All Data

Overall Totals

By Product

Cash

7.2 Diagnostic Menu

1. Should a fault occur within the machine, the LCD will display a fault message and

in some cases the machine may become inoperable. By accessing the Diagnostic

menu and viewing the fault description the operator can in most cases clear the

fault and quickly bring the machine back into service.

2. When the fault cannot be easily remedied by the operator and requires the

services of an approved engineer, the diagnostics screen text displayed enables

the engineer to quickly and easily locate and repair the problem, reducing machine

down time.

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7.3 Price Menu

Entry into this menu allows the operator to enter individual prices for each drink

selection available, one price for all drink selections and set a discount to be applied

for customers who use their own cup/mug. The menu also contains a sub menu which

allows the operator to view the highest and lowest price set in the machines memory.

N.B. Values entered via this menu are only applicable to machines fitted with a

coin/card system.

1. Individual Prices: This sub menu allows the

operator to set an individual price for each drink

selection available from the machine.

1. With Individual Prices highlighted as shown

opposite, press the ↵ (Edit) key to access the

menu.

2. Upon entry into this sub menu, all drink

selections available from the machine are listed Instant Coffee

Individual Prices

Instant Decaff Coffee

along with the current drink price for the

highlighted selection. The example shown

illustrates an Instant Coffee selection with a price

set currently at 35p.

Instant Tea

Chocolate

Cappuccino

=£ 0.35

3. To change the price of the highlighted selection,

press the ↵ (Edit) key. The LCD will change and

display the screen as shown. To update the price,

e.g. increase to 45p, press the sequence 0-0-0-4-

5 using the appropriate number keys on the

drink selection keypad.

Instant Coffee

000.45

0-9 to Edit Value

Edit when Finished

4. Press the ↵ (Edit) key to return to the Individual Prices screen and verify that the

new price displays in the status line along the bottom of the display. Use the ●

(up) or ● (down) keys to highlight further selections.

2. Entire Machine: This sub menu allows the operator to set a single price for all

selections available from the machine.

Price

Individual Prices

Entire Machine

1. When highlighted from within the Price menu,

the LCD will display the screen, with the current

value (e.g. 40p), as shown.

Mug Discount

View High/Low Price

=£ 0.40

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2. Press the ↵ (Edit) key to access the Entire Machine sub menu. To update the value,

e.g. set a price of 50p, press the sequence 0-0-0-

5-0 using the appropriate number keys on the

drink selection keypad. Press the ↵ (Edit) key to

return to the Price menu screen and verify that

the new price displays in the status line along the

bottom of the display.

Entire Machine

000.50

0-9 to Edit Value

Edit when Finished

Tip: If most selections are to be sold at the same price, use this menu to quickly set

the entire machine to this price, then access the Individual Prices menu to adjust prices

for individual selections. Entering a single price for the entire machine will over-ride

any individual prices previously programmed.

3. Mug Discount: This sub menu allows the operator to program a discount value

against all drink selections for customers who use their own cup/mug.

When a customer places their own cup into the dispense area and selects a drink, the

SureVend™ sensors will detect the cup and disable the cup drop mechanism. The price

set for Mug Discount is then subtracted from the price of the drink selected and the

appropriate change/credit returned to the customer.

N.B. It is important to ensure that any value entered for a mug discount is supported

by the coin mechanism fitted to the machine, e.g. if a mug discount is set at 2p but the

lowest coin available from the coin mechanism is 5p, the machine will not return the

discount to the customer.

Price

Individual Prices

Entire Machine

1. Highlight the Mug Discount sub menu from

within the Price menu. The LCD will display the

screen, with a current value in the status line (e.g.

5p), as shown. Press the ↵ (Edit) key to access

the Mug Discount sub menu.

Mug Discount

View High/Low Price

=£ 0.05

2. To enter a discount value, e.g. 6p, press the sequence 0-0-0-0-6 using the

appropriate number keys on the drink selection keypad.

Mug Discount

3. The LCD will change and display the screen as

shown. Press the ↵ (Edit) key to return to the

Price menu screen and verify that the new price

000.06

displays in the status line along the bottom of the

display.

0-9 to Edit Value

Edit when Finished

4. View High/Low Price: This sub menu allows the operator to view the highest

and lowest values in force, programmed via the Individual Prices sub menu.

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N.B. If a single price is currently in force, this value will be displayed in both fields.

7.4 Product Configuration Menu

Product Configuration

Configuration Version

Disable Selections

SureVend

Entry into this menu allows the operator to disable

drink selections and turn SureVend™ on or off. Upon

entry into the Product Configuration menu the LCD

will display the screen as shown.

QBAU21

1. Configuration Version: This displays the manufacturer configuration code for the

machine and is for information purposes only.

2. Disable Selections: This sub menu allows the operator to disable individual or all

drink selections if necessary. With Disable Selections highlighted, press the ↵ (Edit)

key to access the menu.

1. Upon entry into the menu the LCD will display

Disable Selections

Instant Coffee

Instant Decaff Coffee

Instant Tea

Chocolate

Cappuccino

the screen as shown. Using the ● (up) or ●

(down) keys, scroll through the menu until the

required drink selection is highlighted. Pressing

the ↵ (Edit) key will select the drink, indicated by

an X appearing in its adjacent box.

Start = Set or Clear All

2. If necessary continue until all required drink selections have been checked.

Pressing the X (Exit) key will move back to the Product Configuration screen and

save the new parameters to the machines memory.

N.B. Pressing the START/? key on the drink selection keypad will check all boxes

if empty, disabling all drink selections or clear all boxes if previously checked.

3. On returning to standby mode the selection button light will be extinguished next

to any drink selections that have been disabled, indicating to the customer that

the drink choice is un-available.

For machines fitted with a carbonator it is also possible to disable either the still or

sparkling option for cold drinks.

4. Enter the disable selections sub-menu as previously described and using the ●

(down) key scroll down until the required cold

drink option is highlighted. Pressing the ↵ (Edit)

key will disable the option, indicated by an X

appearing in the box. To completely disable the

selection enter an X into both the Still and

Sparkling boxes.

Disable Selections

Cold Water (Sparkling)

Cold Drink 1 (Still)

Cold Drink 1 (Sparkling)

Cold Drink 2 (Still)

Cold Drink 2 (Sparkling)

Start = Set or Clear All

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Cold Drink 1 (Still)

5. With the Sparkling option disabled for Cold

Drink 1, on returning to standby mode the light

for its selection button will be lit indicating that

the selection is valid. When a customer presses

for the selection only a still vend can be made as

shown.

(Press Start)

Credit 0.00

01.50

4. SureVend: Entry into this menu allows the operator to turn the SureVend™

product delivery sensor on or off.

SureVend™ Overview:

1. SureVend™ ensures that a cup is always available in the cup station before any

money is collected or product delivered. The sensing system is a beam of infra-

red light across the cup station that is broken by a cup as it falls into position from

the cup drop unit, or by a customer placing his own mug in the dispense area.

2. The SureVend™ software monitors the cup station sensor during the time that

the cup ring is operated and for three seconds afterwards. If a cup is not detected

the software will then attempt to drop a cup a

second and if necessary, a third time. After three

Vend Failed

failed vend attempts the cup ring is placed

temporarily out of service. The machine will

beep once and the LCD will display the Vend

Failed message (if set to Pay Vend mode).

Press for Change

or Remove Card

Credit 0.40

12.31

3. Customers can now get their money back by pressing the coin return button or

removing their card. The LCD will change and display the message Out of Cups

Please Insert Mug. The machine remains in service but will not vend a cup from

the cup drop unit.

4. To clear the message and return to standby mode, enter the Diagnostic menu and

press the START/? key twice to clear each SureVend™ error displayed. Check

and if necessary, clear the cup drop unit and ensure correct operation before

leaving the machine.

To configure SureVend™, proceed as follows:

SureVend

1. From the Product Configuration menu highlight

SureVend

SureVend and press the ↵ (Edit) key. By default

SureVend™ is factory set to On as indicated by

the status line at the bottom of the screen.

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2. To disable SureVend™, press the ↵ (Edit) key to

enter the SureVend On/Off screen. Use the ●

(up) key to select Off (indicated by the filled

radio button).

3. Press the ↵ (Edit) key to confirm the selection and return to the SureVend screen.

Verify that the status line at the bottom of the screen displays Off when SureVend

is highlighted.

4. Pressing the X (Exit) key will move back to the Product Configuration screen and

save the new parameter to the machines memory.

7.5 Coins In/Out Menu

N.B. Coins In/Out will only be displayed on machines fitted with an MDB coin mech.

The Coins In/Out menu emulates the coin mechanism from the front end screen and

allows the operator to view information relating to the coin mechanism and eject coins

from the machine without opening the door.

Coins In/Out

1. From the Main Menu screen use the ● (down)

Press Coin Count Value

key to scroll through the menu until Coins

In/Out is highlighted. Press the ↵ (Edit) key to

access the menu screen which will look similar to

the example shown.

0.05

0.10

0.20

0.50

1.70

1.80

4.00

2. From this screen the operator can view the coin sets in the coin mechanism, the

number of coins in each coin stack and the total value of the coins. To eject coins

from the mechanism the operator simply presses the relevant button on the

keypad eg pressing button 4 will eject a 50p coin. The count will reduce to 7 and

the value to 3.50.

7.6 System Settings Menu

This menu allows the operator to view information

relevant to the machine and its location, set the

current time and date, set and view DTS information,

backup and restore machine software, view the

machine and I/O board software versions installed in

the machine and set temperature and idle screen

display options.

System Settings

Machine Information

Clock

DTS

Backup/Restore

Software Version

Press EDIT to Select

I/O Board Software

Temperature Units

Idle Screen Options

Custom Messages

N.B. Custom Messages is not supported at this time.

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1. Machine Information: This sub-menu allows the operator to view the

identification for the machine and its location.

Machine Information

Machine ID

Machine Location

1. From the Systems Settings menu highlight

Machine Information and press the ↵ (Edit) key.

The LCD will display the screen as shown

opposite. To view the Machine ID press the ↵

(Edit) key.

Press EDIT to Select

2. When complete, press the X (Exit) key to return to the Machine Information

menu screen. If necessary press the ● (down) then ↵ (Edit) keys to highlight then

enter the Machine Location screen. When complete press the X (Exit) key.

2. Clock: The machine displays the current time in either 12 or 24 hour format.

Upon entry to the System Settings menu, the Clock sub menu is highlighted. Press the

↵ (Edit) key to access the Clock sub menu screen. This menu allows the operator to

set the date, time and daylight saving via 3 separate sub menus.

N.B. The current date, time and daylight saving (when highlighted) held in the machines

memory are displayed in the status line at the bottom of the screen.

1. Date: Press the ↵ (Edit) key to enter the Date

menu. The date is displayed in day, month, year

format. To set the date, e.g. 27th January 2006,

press the sequence 2-7-0-1-0-6 using the

appropriate number keys on the drink selection

keypad.

Date

dd - mm - yy

00 00

Press 0-9 to Edit Value

N.B. The text ‘Press 0-9 to Edit Value’ displayed in the status line at the

bottom of the screen will alternate with the text ‘Press Start To Change

Mode’. Pressing the START/? key on the drink selection keypad allows the date

to be displayed in month, day, year format.

Pressing the ↵ (Edit) key will move back to the Clock menu screen and save the

date to the machines memory. Confirm that the status line at the bottom of the

screen displays the correct date when Date is highlighted.

2. Time: From the Clock menu screen press the ● (down) key to highlight the Time

menu followed by the ↵ (Edit) key. The LCD will

display the screen as shown opposite. By default

the time is displayed in 12 hour format. To enter

a time of 10:30 PM press the sequence 1-0-3-0

on the drink selection keypad.

Time

hh / mm / mode: 12 / 24

00 00 AM

Press 0-9 to Edit Value

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Time

As the operator presses the final zero, the AM

value will appear within a dotted box and the

text at the bottom of the LCD will now read

‘Press Arrows To Select’. Press the ● (up) or

● (down) key until PM appears in the box.

hh / mm / mode: 12 / 24

10 30

Press Arrows To Select

Pressing the ↵ (Edit) key will move back to the Clock menu screen and save the

new time to the machines memory. Confirm that the status line at the bottom of

the screen displays the correct time when Time is highlighted.

N.B. When set to 12 hour format, the program will only allow the operator to

set the numbers 0 or 1 in the first field. Once the number 24 has been entered

via the ● (up) or ● (down) keys to indicate 24 hour format, the operator can

reset the first two values to reflect 10:30 PM in 24 hour format e.g. 22:30.

3. Daylight Saving: From the Clock menu screen

Daylight Savings Time

North American

US 2007

European

press the ● (down) key to highlight the Daylight

Saving menu followed by the ↵ (Edit) key. The

LCD will display the screen as shown opposite.

Australian

Off

By default daylight savings time is set to Off. To

choose one of the available options, press the ●

(up) or ● (down) key until selected (indicated by the filled radio button) followed

by the ↵ (Edit) key. Ensure that the required setting is displayed in the status line

at the bottom of the screen. Press the X (Exit) key to return to the main menu.

3. DTS: Entry into this menu allows the operator to configure the machine in order

to send audit data relating to sales and events stored in the machines memory to a

data carrier or other device.

Data Transfer Standard (EVA-DTS) - Overview: The standard makes it possible

to transfer information from vending machines/payment systems to PC-based

accounting/management systems and/or the opposite way. It is important that all

suppliers of vending machines and payment systems agree to a common standard for

the Electronic Data Transfer, because only this way the operator can be sure that all

his equipment can be read out and programmed by means of the same handheld

terminal.

1. DTS Standby Mode: Scroll down and highlight

DTS from the System Settings menu. Press the ↵

(Edit) key to access the menu. The LCD will

DTS

DTS Standby Mode

DTS Audit List

CA304 Data Type

display the screen as shown. The first sub-menu Data Reset Mode

Event Reset Mode

DTS Standby Mode is highlighted with its current

state (DDCMP) shown in the bottom line.

DDCMP

Printer Baud Rate

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The machine is factory set to enable data transfer via the optical DDCMP link. To

change this to the DEX setting, press the ↵ (Edit) key to access the menu and the

● (up) key to select DEX (indicated by the filled radio button. Press the ↵ (Edit)

key to save the selection.

N.B. Even if the default is set to DDCMP, once the controller detects a DEX

activity, it will automatically switch to the other mode. However, setting the

default to the correct protocol will speed up response time.

The operator can now download data from the machine by plugging a DEX

enabled device into the DEX port (J36) on the I/O board, located on the rear of

the door.

2. DTS Audit List: From this sub-menu the

operator can select which data is transferred

from the machine to a DEX/DDCMP data

carrier. Scroll down and highlight DTS Audit

Data. Press the ↵ (Edit) key to access the menu.

The LCD will display the screen as shown.

DTS Audit List

ID 1

ID 2

ID 3

ID 4

ID 5

( )

Start ? =Set or Clear All

All data and events fields within a vending machine are assigned a unique code

determined by the Standard. From this sub-menu the operator can choose to

allow all fields to be available for download by pressing the START/? key or

scrolling through the list and adding an X to the required fields.

3. CA304 Data Type: This sub-menu determines whether the the data will be

displayed as currency or numerical, for example, assuming that the value of pound

coins in the machine is £3.00, when set to currency CA304 will read 300 in the

DEX/DDCMP report. When set to numeric it will read 3.

4. Data Reset Mode: This field can be set to either AUTO or SAVE from within

the sub-menu. When set to AUTO, all resettable data will be reset after a

successful read.

5. Event Reset Mode: This field can be set to either AUTO or SAVE from within

the sub-menu. When set to AUTO, all event data will be reset after a successful

read.

6. Printer Baud Rate: This allows the operator to set the correct baud rate for

a serial printer if one is to be used. It is important for this to be set correctly to

ensure successful data transfer.

4. Backup/Restore: This menu allows the operator to manually backup information

stored in the machines memory to the controller board.

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N.B. It is also possible for the operator to programme Backup as a timed event, thus

ensuring even greater security for the information stored in memory. This ensures that

the machine can easily be restored to its last operational state should the information

be lost through corruption or power failure. For full details see page 60.

Backup/Restore

Backup Data

1. Scroll down and highlight Backup/Restore from

the System Settings menu. Press the ↵ (Edit) key

to access the menu. If this is the first time that a

backup has been selected the LCD will display

the screen as shown.

Press EDIT to Select

2. Press the ↵ (Edit) key to access the menu. The

LCD will display the screen as shown. To backup

the memory press the ↵ (Edit) key. After a few

seconds the machine will beep once and the

Initialising screen will be displayed before the

machine returns to standby mode, ready to vend.

Backup Data

Are you sure you want

to backup all

NVM data?

CANCEL - EXIT OK - EDIT

3. When accessing the Backup/Restore sub-menu

after backups of the memory have been made,

the information changes and the operator is

presented with the screen as shown. The first

sub-menu, Last Backup is highlighted with the

date and time this occurred displayed at the

bottom of the screen.

Backup/Restore

Last Backup

Backup Data

Restore Data

23-09-05 11:17

4. To restore the machines memory to the last

available backup, scroll down using the ● (down)

key, highlight Restore Data and press the ↵ (Edit)

key to access the menu. The LCD will display the

screen as shown. Press the ↵ (Edit) key to

restore the backed up data. After a few seconds

Restore Data

Are you sure you want

to restore the data

from the backup?

CANCEL - EXIT OK - EDIT

the machine will beep once and the Initialising screen will be displayed before the

machine returns to standby mode, ready to vend.

5. Software Version: The Software version menu displays the version number of the

software installed and is for information only. The menu also displays the current time

and date.

6. I/O Board Software: This menu displays the version number of the I/O board

software installed and is for information only.

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7. Temperature Units: This menu allows the

operator to change the way that the temperature is

displayed, either °C or °F, on the LCD when the

machine is in standby mode. Use the ● (up) or ●

(down) keys to set the required option followed by

the ↵ (Edit) key to store/save it (indicated by the filled

radio button).

Temperature Units

Celsius ( °C)

Fahrenheit ( °F)

8. Idle Screen Options: This menu allows the operator to configure the LCD so

that it displays either the time or the time and water temperature with the standby

message when idle. To configure the idle screen options, proceed as follows:

1. From the System Settings menu press the ● (down) key to highlight Idle Screen

Options and press the ↵ (Edit) key to access the menu.

2. Press the ● (down) key to highlight the required option, eg Time and Temp

(indicated by the filled radio button). The LCD

will display the screen as shown opposite. Press

the ↵ (Edit) key to return to the System Settings

screen. With Idle Screen Options highlighted,

verify that the status line confirms the option is

set to Time and Temp.

Idle Screen Options

Time

Time and Temp

None

3. Press the X (Exit) key until the machine exits the

engineers program into standby mode. The LCD

will display the standby message with the time

and date as shown.

Please Make

a Selection

Time: 10:45

Temp: 90C

7.7 Security Codes Menu

The security code for entry into the Operators Program is factory set so that the

operator presses button 1 on the service keypad followed by the sequence 2-2-2-2 on

the drink selection keypad. On no account should this code be altered without first

consulting your supervisor or manager.

7.8 Timed Events Menu

1. Time of Day Events: From this menu the operator can set up inhibited vend

periods, free vend periods and discounted vend periods.

The following example describes how the operator can program the machine to free

vend specific drink selections between 10.30 am and 2:30 pm on week days.

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Time Of Day Events

1. From the Main Menu press the ● (down) key

until Timed Events is highlighted then press the

↵ (Edit) key twice to access the Time of Day

menu screen. The LCD will display the screen as

shown.

Inhibit

Off

Inhibit

Free Vend

Off

N.B. Although event 1 is shown as Inhibit, it is possible for the operator to set

event 1 as the first Free Vend (or Discounted Vend) period.

2. Press the ↵ (Edit) key to access the menu. The

State

Event Type

Start Time

Stop Time

LCD will display the screen as shown. By default

the current State is set to Off as indicated by the

status line at the bottom of the screen.

Days Of Week

Off

State

3. Press the ↵ (Edit) key to access the State sub

Off

menu. Using the ● (down) key, set the state to

On (indicated by the filled radio button). Press

the ↵ (Edit) key to return to the Event 1 screen.

Verify that the status line confirms the State is set

to On.

4. Press the ● (down) key to highlight Event Type and press the ↵ (Edit) key to

access the menu. Using the ● (down) key, set

the Event Type to Free Vend (indicated by the

filled radio button). Press the ↵ (Edit) key to

return to the Event 1 screen. Verify that the

status line confirms the Event Type is set to Free

Vend.

Event Type

Inhibit

Free Vend

Discount

5. Press the ● (down) key to highlight Start Time and press the ↵ (Edit) key. From

this menu the operator sets the time at which

the free vend period will start. Press the

sequence 1-0-3-0, using the drink selection

keypad, to set the time. If necessary use the ●

(up) or ● (down) key until AM appears in the

dotted box.

Start Time

hh / mm / mode: 12 / 24

10 30 AM

Press Arrows To Select

6. Press the ↵ (Edit) key to return to the Event 1 screen. Verify that the correct

start time is displayed in the status line at the bottom of the screen.

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7. Press the ● (down) key to highlight Stop Time and press the ↵ (Edit) key. From

this menu the operator sets the time at which

the free vend period will end. Press the sequence

0-2-3-0, using the drink selection keypad, to set

the time. If necessary use the ● (up) or ●

(down) key until PM appears in the dotted box.

Stop Time

hh / mm / mode: 12 / 24

02 30 PM

Press Arrows To Select

8. Press the ↵ (Edit) key to return to the Event 1 screen. Verify that the correct

stop time is displayed in the status line at the bottom of the screen.

9. Press the ● (down) key to highlight Days Of Week and press the ↵ (Edit) key.

The operator can now set the days on which the

free vend period will take place. Upon entry to

the sub menu, the first day, Monday will be

highlighted with an empty box. Pressing the ↵

(Edit) key will select the day, indicated by an X

appearing in its adjacent box.

Days of Week

Tuesday

Wednesday

Thursday

Friday

Saturday

Start = Set or Clear All

Using the ● (down) key and the ↵ (Edit) key, highlight and select additional days

of the week that the free vend period will take place. When complete press the

X (Exit) key to return to the Event 1 screen.

10. Press the ● (down) key to highlight Selections and press the ↵ (Edit) key. The

operator can now set the drink selections that

will be available during the free vend period.

Upon entry to the sub menu, the Freshbrew

Coffee selection will be highlighted with an

empty box. Pressing the ↵ (Edit) key will select

the day, indicated by an X appearing in its

adjacent box.

Selections

Instant Coffee

Instant Decaff Coffee

Instant Tea

Chocolate

Cappuccino

Start = Set or Clear All

Using the ● (down) key and the ↵ (Edit) key, highlight and select additional drink

selections that will be available during the free vend period.

Tip - Items 9 & 10: To set the required days/selections quickly, press the

START/? key to check all boxes, then using the ● (down) key, scroll and highlight

the days/selections not required and press the ↵ (Edit) key to remove the X from

the corresponding box.

11. Press the X (Exit) key three times to return to the Timed Events Menu.

Using the previous sequence the operator can quickly and easily set up additional free

vend periods and inhibit vend and/or discount vend periods if required.

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12. When setting up a discount price period it is necessary for the operator to enter

a value for the discount. Follow the procedure as described previously to enter

a discount vend period and set the state, start time, stop time and days of the

week that the event will occur.

13. The operator can now enter a Discount menu in

order to enter a discount value as a percentage Event Type

Start Time

Stop Time

Days Of Week

Discount

(%). The LCD will display a screen similar to the

one shown opposite. With Discount highlighted,

press the ● (Edit) key to access the Discount

screen.

14. To enter the discount value, e.g. 50%, press the

sequence 5-0 using the appropriate number keys

on the drink selection keypad. Press the ↵ (Edit)

key to return to the 11 (Discount) screen and

verify that the status line displays the discount

percentage value entered.

Discount

0-9 to Edit Value

Edit when Finished

N.B. When machine is fitted with a coin mechanism, please ensure that discount

value entered can be supported by the coin tubes.

15. Press the X (Exit) key three times to return to the Main Menu screen.

2. Sanitation Events Menu: This sub menu allows the operator to select periods

when the machine will automatically flush through the water system via the 6 timed

and 6 post vend flush periods available. The default setting for all flush periods is Off.

1. From the Main Menu press the ● (down) key until Timed Events is highlighted

then press the ↵ (Edit) key.

Sanitation Events Menu

2. Once in the Timed Events menu press the ●

(down) key to highlight Sanitation Events Menu

then press the ↵ (Edit) key. The LCD will display

the screen as shown.

Timed

Off

The following example describes how the operator can program a timed event to flush

the water system at 07.00 am, everyday.

1. To set up the first timed flush, press the ↵ (Edit)

State

Event Type

key to access the 1 Timed sub menu. The LCD

will change and display the screen as shown. By

default the current State is set to Off as indicated

Start Time

Days Of Week

by the status line at the bottom of the screen.

Off

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State

2. Press the ↵ (Edit) key to access the State sub menu.

Using the ● (down) key, set the state to On

(indicated by the filled radio button). Press the ↵

(Edit) key to return to the 1 (Timed) screen. Verify

that the status line confirms the State is set to On.

Off

3. Press the ● (down) key to highlight Event Type.

By default the event is set to Timed as indicated

by the text displayed in the status line at the

bottom of the screen. Therefore it is not

necessary for the operator to enter this sub menu.

State

Event Type

Start Time

Days Of Week

Timed

4. Press the ● (down) key to highlight Start Time and press the ↵ (Edit) key. From

this menu the operator sets the time at which

the the sanitation event will start. Using the drink

selection keypad, press the sequence 0-7-0-0 to

set the time. If necessary use the ● (up) or ●

(down) key until AM appears in the dotted box.

Start Time

hh / mm / mode: 12 / 24

07 00 AM

Press Arrows To Select

5. Press the ↵ (Edit) key to return to the 1 (Timed) screen. Verify that the correct

start time is displayed in the status line at the bottom of the screen.

6. Press the ● (down) key to highlight Days Of Week and press the ↵ (Edit) key.

From this menu the operator can set the days on

which the sanitation event will take place. To

select everyday (Monday - Sunday), press the

START/? key on the drink selection keypad. The

program automatically places an X in every box

indicating that each day is selected.

Days of Week

Monday

Tuesday

Wednesday

Thursday

Friday

Start = Set or Clear All

N.B. To select individual days, scroll through the menu using the ● (up) or ●

(down) keys until the required day is highlighted. Press the ↵ (Edit) key to select

the day, indicated by an X appearing in its adjacent box.

7. Press the X (Exit) key three times to return to the Timed Events Menu. Using

the sequence described above the operator can quickly and easily set up additional

sanitation event periods for the machine.

It is also possible for the operator to program up to six post vend sanitation events.

The following example describes how the operator can program a post vend event to

flush the water system 12 minutes after each vend.

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1. From the Main Menu press the ● (down) key until Timed Events is highlighted

then press the ↵ (Edit) key. Once in the Timed

Events menu press the ● (down) key to highlight

Sanitation Events Menu then press the ↵ (Edit)

key. Press the ● (down) key until the first Post

Vend event is highlighted. The LCD will display

the screen as shown.

Sanitation Events Menu

Timed

Off

Timed

Post Vend

2. With Post Vend highlighted, press the ↵ (Edit)

key to access the 7 Post Vend sub menu. The

LCD will change and display the screen as shown.

By default the current State is set to Off as

indicated by the status line at the bottom of the

screen.

State

Event Type

Delay

Off

State

3. Press the ↵ (Edit) key to access the State sub

menu. Using the ● (down) key, set the state to

On (indicated by the filled radio button). Press

the ↵ (Edit) key to return to the 7 (Post Vend)

screen. Verify that the status line confirms the

State is set to On.

Off

4. Press the ● (down) key to highlight Event Type.

By default the event is set to Timed as indicated

by the text displayed in the status line at the

bottom of the screen. Therefore it is not

necessary for the operator to enter this sub

menu.

State

Event Type

Delay

Post Vend

5. Press the ● (down) key to highlight Delay. The status line indicates the factory

default delay which is set to 0.1hrs (6 minutes).

To change the value so that the machine will self

clean 12 minutes after a drink is vended press the

↵ (Edit) key to access the Delay sub menu. The

LCD will display the screen as shown. Using the

drink selection keypad, press the sequence 0-0-

2 to set the new delay.

Delay

00.2

0-9 to Edit Value

Edit when Finished

Press the ↵ (Edit) key and verify that the status line confirms that Delay (when

highlighted) is set to 0.2hrs.

6. Press the X (Exit) key three times to return to the Timed Events Menu. Using

the sequence described above the operator can quickly and easily set up additional

post vend sanitation event periods for the machine if required.

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N.B. A sanitation event, either timed or post vend, dispenses water into the drip

tray. If the tray reaches its full limit the machine will be ‘Out Of Service’.

3. Backup Events Menu: This sub menu allows the operator to program the

machine to perform an automatic backup of all user configurable settings and sales data

stored in its memory. The default setting for Backup Events is Off.

1. From the Main Menu press the ● (down) key until Timed Events is highlighted

then press the ↵ (Edit) key.

Backup Events

2. Once in the Timed Events menu press the ●

Backup Data

Off

(down) key twice to highlight Backup Events

Menu then press the ↵ (Edit) key. The LCD will

display the screen as shown.

3. Press the ↵ (Edit) key to access the 1 Backup

Data sub menu. The LCD will change and display

the screen as shown. By default the current State

is set to Off as indicated by the status line at the

bottom of the screen.

State

Start Time

Days Of Week

Off

4. Press the ↵ (Edit) key to access the State sub

menu. Using the ● (down) key, set the state to

On (indicated by the filled radio button). Press

the ↵ (Edit) key and verify that the status line

confirms the State is set to On.

State

Off

5. Press the ● (down) key to highlight Start Time

and press the ↵ (Edit) key. Using the drink

selection keypad, set the time at which the the

Backup event will start. If necessary use the ●

(up) or ● (down) key until AM appears in the

dotted box.

Start Time

hh / mm / mode: 12 / 24

03 30 AM

Press Arrows To Select

6. Press the ↵ (Edit) key and verify that the correct start time is displayed in the

status line at the bottom of the screen.

7. Press the ● (down) key to highlight Days Of

Days of Week

Week and press the ↵ (Edit) key. From this

Monday

Tuesday

Wednesday

Thursday

Friday

menu the operator can set the days on which the

Backup event will take place. To select everyday

(Monday - Sunday), press the START/? key on

the drink selection keypad. The program

Start = Set or Clear All

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automatically places an X in every box indicating that each day is selected.

N.B. To select individual days, scroll through the menu using the ● (up) or ●

(down) keys until the required day is highlighted. Press the ↵ (Edit) key to select

the day, indicated by an X appearing in its adjacent box.

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Technical Manual

Section 8 - Dispense Pipe Lengths

8.1 Instant Machine - 6 Canister

Pipe No

Diameter

Length

6 mm I.D. x 10 mm O.D.

350 mm

300 mm

320 mm

350 mm

H = Hot Water Dispense Pipe

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8.2 Instant Machine - 8 Canister

Pipe No

Diameter

Length

6 mm I.D. x 10 mm O.D.

350 mm

300 mm

320 mm

360 mm

410 mm

460 mm

H = Hot Water Dispense Pipe

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8.3 Single Freshbrew Machine - Paperless Brewer

Pipe No

Diameter

Length

6 mm I.D. x 10 mm O.D.

8 mm I.D. x 10 mm O.D.

350 mm

300 mm

330 mm

370 mm

H = Hot Water Dispense Pipe

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8.4 Double Freshbrew Machine - Paperless Brewer

Pipe No

Diameter

Length

6 mm I.D. x 10 mm O.D.

8 mm I.D. x 10 mm O.D.

350 mm

300 mm

330 mm

390 mm

370 mm

H = Hot Water Dispense Pipe

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8.5 Freshbrew Machines - Paper Brewer (King)

Pipe No

Diameter

Length

6 mm I.D. x 10 mm O.D.

8 mm I.D. x 10 mm O.D.

350 mm

300 mm

320 mm

350 mm

H = Hot Water Dispense Pipe

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8.6 Espresso Machine

Pipe No

Diameter

Length

6 mm I.D. x 10 mm O.D.

8 mm I.D. x 10 mm O.D.

350 mm

300 mm

330 mm

450 mm

H = Hot Water Dispense Pipe

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8.7 Espresso Machine Plus Teapot Option

Pipe No

Diameter

Length

6 mm I.D. x 10 mm O.D.

8 mm I.D. x 10 mm O.D.

360 mm

310 mm

300 mm

240 mm

450 mm

H = Hot Water Dispense Pipe

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Section 9 - Error Messages And Simple Problem Solving

9.1 Error Messages

The table below lists the error messages that may be encountered and, where

applicable, offers the operator solutions for curing them.

Safety First! Should the solution given not cure the problem, or the fault

requires the assistance of a trained service engineer, DO NOT ATTEMPT TO

CURE THE FAULT YOURSELF. Contact your machine supplier for assistance.

Error Message

Cause

Solution

Out Of Cups

Please Insert Mug

Cup stacks empty

Refill cup stacks with

correct size and type

of cup

Sorry Out of Service

Mug Sensor Error

Fault with mug sensor

Switch off the power

and call engineer

Please Remove Cup

A cup or mug has been

left in the vend area

Remove the cup or mug to

cancel the error

Sorry Out of Service

Communications fault

No IO Comm

Switch off the power

and call engineer

Sorry Out of Service

Brewer Not Homed

Brewer has not returned

to its home position

Switch off the power

and call engineer

Sorry Out of Service

Brewer Jam

Brewer mechanism faulty

Switch off the power

and call engineer

Sorry Out of Service

Head Not Homed

Dispense head has not

returned to its home position

Switch off the power

and call engineer

Sorry Out of Service

Head Not Extended

Dispense head has not moved

to its extended position

Switch off the power

and call engineer

Sorry Out of Service

No Monetary Device

The monetary device is not

connected or has been

configured incorrectly

Switch off the power

and call engineer

Sorry Out of Service

Invalid Temperature

The temperature device

is disconnected or faulty

Switch off the power

and call engineer

Out Of Cups

Please Insert Mug

SureVend™ has detected an

error with the cup drop unit

Switch off the power

and call engineer

Sorry Out of Service

Low Water

The machine is filling

Wait for the machine

to fill with water

Sorry Out of Service

Fill Timeout

The machine has failed

to fill with water

Check that the water supply

to the machine is connected

and turned on

Sorry Out of Service

Water Tank Heating

The water is heating to the Wait for the machine to heat

correct operating temperature up and enter standby mode

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9.1 Error Messages (Cont’d)

Error Message

Cause

Solution

Sorry Out Of Service

Waste Bucket Full

The waste bucket is full

Empty, clean and refit

the waste bucket

Sorry Out of Service

Rinsing

Operator/engineer running Wait until machine completes

the rinse program

rinse cycle and returns

to standby mode

Sorry Out of Service

Out of Coffee

Fresh beans container and/or

freshbrew canister empty

(Espresso machines)

Refill bean container with

fresh beans and/or coffee

canister with freshbrew coffee

Bean hopper shut-off closed

Fully open bean hopper

shut-off (see page 23)

9.2 Simple Problem Solving

In the unlikely event of the machine developing a problem, details are given in the table

below on how to deal with common faults that can be easily remedied by the operator.

Safety First! Should the remedy given below not cure the problem, or the

fault is not listed, DO NOT ATTEMPT TO CURE THE FAULT YOURSELF.

Contact your machine supplier for assistance.

Fault

Possible Cause

Remedy

Waste bucket overflowing

Level sensor incorrectly

located in the bucket

Ensure sensor is positioned

correctly

Incorrect drinks dispensed

Leaking from dispense area

Ingredient canisters

located incorrectly

Refit canisters into their

correct positions

Mixing system ‘O’ ring

fitted incorrectly

Refit correctly and ensure

that all mixing stations are

water tight

Blank LCD display

Cups jamming

Electricity supply

turned off

Ensure electricity supply is

turned on at the mains

Incorrect cup size

Remove cups from cup

stack and replace with

correct size cups

No change given from

change giver (where fitted)

(i) Coin tubes jamming

Clear coin tubes and

check for blockage

(ii) Coin tubes empty or

below pre-set level

Check and refill coin

tubes where necessary

Low water indicated on

LCD display

Water supply turned off

Ensure water supply is

turned on at stop tap

Carbonated drinks

not “fizzy”

CO2 gas bottle empty

Check and if necessary

replace. See page 31

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9.2 Simple Problem Solving (Cont’d)

Fault

Possible Cause

Remedy

Paper fed brewer unit

jamming

(i) Incorrect paper fitted

Remove and fit correct

90mm filter paper

(ii) Filter paper loaded

incorrectly

Reload paper and ensure

that it feeds correctly

(iii) Paper fouling on brewer

guard

Adjust brewer guard

DO NOT REMOVE

Brewer wiper arms not

removing coffee/tea waste.

(Paperless freshbrew only)

Brewer chambers refitted

incorrectly after cleaning

Refit brewer chambers

ensuring that wiper lugs

are located correctly.

See page 27

LCD shows ‘Selection Not

Available’ and machine will

not vend coffee based drinks dispensed through freshbrew

Waste counter has reached Empty brewer waste bin and

maximum number of vends

reset waste counter.

See pages 25 - 30

(Freshbrew & B2C machines)

or CoEx® brewer

9.3 Machine Leaking

Should the machine develop a leak, switch off the mains water supply at the stop-tap

and if safe to do so, switch off the mains electricity supply. Contact your machine

supplier for further assistance.

Safety First! Do not attempt to repair the machine yourself.

Section 10 - Decommisioning The Machine

1. Should the machine need to be shut down for short periods, for example over a

long weekend, no special treatment is required. The machine should be

thoroughly cleaned before the site is closed down and on return it is advisable to

vend each drink type to ensure correct operation and to “freshen up” the

machine.

2. If the machine is to be moved or transported, remove all ingredients and

thoroughly clean the machine. Disconnect all electricity and water supplies. The

machine should be transported upright at all times. Contact the supplier of the

machine for assistance.

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Notes

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Pipsmore Park, Bumpers Farm Industrial Estate,

Chippenham,Wiltshire SN14 6NQ

Tel: +44 (0)1249 444807 Fax: +44 (0)1249 444819

Email: [email protected]

Website: www.cranems.co.uk

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