Ericsson Router W21 User Manual

Ericsson W21  
Fixed Wireless Terminal for WCDMA/HSDPA  
Mobile Networks  
User's Guide  
Software Release 1.4 (R10)  
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Introduction  
Contents  
1
Introduction  
4
4
5
6
7
1.1  
Structure of this Guide  
Product Overview  
Indicators  
1.2  
1.2.1  
1.2.2  
Connectors  
2
Configuration and Management  
Access and Login to the Web User Interface  
Inactivity Timeout  
8
8
2.1  
2.1.1  
2.2  
9
Overview  
10  
11  
11  
12  
14  
14  
16  
20  
25  
26  
27  
28  
28  
31  
32  
32  
33  
35  
35  
36  
36  
2.2.1  
2.2.2  
2.2.3  
2.3  
Change Default Password  
Alarms  
Network Information  
Configuration Wizard  
Internet Access  
2.3.1  
2.3.2  
2.3.3  
2.3.4  
2.4  
Wireless LAN Access  
Wireless LAN Authentication  
Configuration Wizard Confirmation  
Internet  
2.4.1  
2.4.2  
2.4.3  
2.4.4  
2.5  
Mobile Network Connection Details  
Traffic Statistics  
Authentication  
Cellular Band Selection  
LAN  
2.5.1  
2.5.2  
2.5.3  
2.5.4  
2.6  
LAN IP Address  
DHCP Server  
Traffic Statistics  
LAN Port Status  
Wireless LAN  
2.6.1  
Enable WLAN  
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Introduction  
2.6.2  
2.6.3  
2.6.4  
2.6.5  
2.6.6  
2.6.7  
2.6.8  
2.6.9  
2.7  
Region  
37  
37  
37  
37  
38  
39  
41  
41  
43  
43  
44  
44  
48  
48  
49  
49  
50  
52  
53  
53  
54  
55  
57  
59  
60  
Radio Channel  
Transit Power [dBm]  
Scan for Wireless Networks  
Network Name (SSID)  
WLAN Security  
Connected Devices  
Whitelist  
NAT  
2.7.1  
2.7.2  
2.7.3  
2.8  
UPnP IGD  
Application Level Gateways  
Port Forwarding  
File and Printer Sharing  
How it Works  
2.8.1  
2.8.2  
2.8.3  
2.8.4  
2.9  
Host Name and Workgroup  
File Sharing  
Printer Sharing  
System  
2.9.1  
2.9.2  
2.9.3  
2.9.4  
2.9.5  
2.10  
2.10.1  
Basic System Information  
Configuration Backup and Restore  
System Restart  
Software Update  
Factory Reset  
Event Log  
Persistent Logging  
3
PC Configuration  
61  
61  
61  
63  
63  
63  
64  
3.1  
IP Settings  
3.1.1  
3.1.2  
3.2  
Obtain IP Settings Automatically  
Configure Static IP Address  
Wireless LAN Settings  
3.2.1  
3.2.2  
Prepare the Wireless Client(s)  
Install the Wireless LAN Interface  
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Introduction  
3.2.3  
3.3  
Configure Access to the Ericsson W21  
Sharing Settings  
64  
64  
65  
66  
66  
67  
3.3.1  
3.3.2  
3.3.3  
3.3.4  
Check Workgroup Settings  
Access a Shared Storage Device  
Set Up a Connection to a Shared Storage Device  
Access a Shared Printer  
4
Troubleshooting  
70  
70  
70  
71  
72  
73  
74  
76  
4.1  
4.2  
4.3  
4.4  
4.4.1  
4.5  
4.6  
Restart the Ericsson W21  
Reset the Ericsson W21 to Factory Default Settings  
LAN Connections  
Internet Access  
Change TCP Settings  
Wireless LAN Connection  
Access to Shared Files or Printer  
Glossary  
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Introduction  
1
Introduction  
This chapter describes the structure of this guide and gives a brief product  
overview.  
1.1  
Structure of this Guide  
This User’s Guide contains information that is needed to configure and  
manage the Ericsson W21 Fixed Wireless Terminal (FWT). The following  
chapters are included:  
Chapter 1 – “Introduction” – provides information about this guide and  
gives a brief product overview.  
Chapter 2 – “Configuration and Management” – provides detailed  
information about how to perform configuration and management of the  
Ericsson W21.  
Chapter 3 – “PC Configuration” – gives instructions for configuring your  
computers to work with the Ericsson W21.  
Chapter 4 – “Troubleshooting” – tells you how to solve a number of  
issues that could occur during installation, configuration, and use of the  
Ericsson W21.  
The Glossary includes abbreviations and explanations to technical  
terms used in this guide.  
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Introduction  
1.2  
Product Overview  
The Ericsson W21 is an advanced small office and home router with  
wireless Internet access. The key benefits of the product are:  
Wireless Broadband Services at Reliable High Speed  
The Ericsson W21 uses WCDMA/HSDPA radio access to provide high-  
speed data capabilities to the local network.  
Advanced Networking  
The Ericsson W21 supports an advanced local network setup. It  
provides IP routing, Ethernet switching, DHCP service, and NAT.  
File and Printer Sharing  
Network file and printer sharing is supported through a USB connection.  
Local Wireless Access with High-level Security  
The Ericsson W21 is a WLAN access point for the wireless local  
network supporting WEP, WPA, and WPA2 with pre-shared keys for  
WLAN security.  
Figure 1 - Ericsson W21 Network Connections  
For more information about the Ericsson W21, see www.ericsson.com/fwt  
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Introduction  
1.2.1  
Indicators  
The Ericsson W21 is equipped with five status indicators located on the  
front panel of the unit. A general description of each indicator is provided in  
the following table (from top to bottom):  
Table 1  
Status  
Front Panel Indicators  
Text  
Description  
Power  
Green  
Unlit  
Mains powered.  
Power is off.  
Mobile Network  
Green  
Red  
Flashing  
Unlit  
Connection to a UMTS network.  
Connection to a GSM network.  
Searching for a connection.  
No connection to the mobile network.  
Internet  
Green  
Unlit  
Connection to Internet established.  
No Internet connection.  
Wireless LAN  
Alarm  
Green  
Unlit  
The Wireless LAN is active.  
The Wireless LAN is inactive.  
Red  
Unlit  
Various error conditions specified on the  
W21 Overview web page.  
No error.  
The Ethernet LAN connectors (LAN1- LAN4) have two built-in indicators  
each.  
The left indicator shows the speed of data traffic between the Ericsson W21  
and the connected client. If the speed is 100 Mbps, the indicator is green.  
When the indicator is unlit, the speed is 10 Mbps.  
The indicator to the right is green when a LAN connection is established  
and flashes to show data traffic activity.  
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1.2.2  
Connectors  
The connectors on the Ericsson W21 are positioned as shown in the  
following illustration:  
Figure 2 - Connectors' panel  
A description of each connector is provided in the table below:  
Table 2  
Description  
Connectors  
Label  
10-28 VDC  
Power input for connecting the provided power supply  
adapter.  
Reset  
Button used to restore the Ericsson W21 configuration to  
factory default settings. The following procedure resets all  
configurable values back to factory default settings,  
including the Ericsson W21 login user name and  
password.  
1. Press the Reset button with the tip of a pen. The  
Power LED starts blinking.  
2. Wait until the Power LED stops blinking which  
indicates that the reset is finished.  
USB  
USB connectors, for connecting USB device(s) to the  
Ericsson the W21 (for file and printer sharing).  
LAN 1 - 4  
Ethernet LAN connectors (RJ45), for connecting client PCs  
or Ethernet devices to the Ericsson W21.  
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Configuration and Management  
2
Configuration and Management  
When the physical installation of the Ericsson W21 is finished (as described  
in the Quick Installation Guide), the internal Web User Interface (WUI) is  
available for configuration and status control.  
This chapter provides detailed information about configuration and  
management of the Ericsson W21 using the WUI.  
2.1  
Access and Login to the Web User Interface  
The WUI can be accessed locally from a PC connected to either an  
Ethernet LAN port or to the wireless LAN interface.  
When accessing the web pages, the following web browsers are supported:  
Internet Explorer® 5.0 or higher  
Safari® 1.3 or higher  
Firefox® 1.0 or higher  
Opera® 8 or higher  
Start a web browser on a PC connected to the Ericsson W21 and type  
http://192.168.1.1 in the Address (URL) field. The User login page is  
displayed.  
Note: If you change the Ericsson W21 internal IP address, you have to  
use the new address to access the web pages.  
Figure 3 - User login page  
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Configuration and Management  
The WUI is available in five languages; English, German, Spanish, French  
and Italian. Click on corresponding country flag to change to the preferred  
language.  
The preconfigured login “User name” and “Password” is both user. You are  
recommended to change the password, see section 2.2.1 Change Default  
Password.  
Type userin both the “User name” and “Password” fields and click the  
Log In button. After a successful login, the Overview page is displayed,  
see section 2.2 Overview.  
2.1.1  
Inactivity Timeout  
The WUI has an inactivity timeout set to 20 minutes. Before this timeout  
expires, it is preceded by a notification (displayed on top of the current  
displayed page) one minute before the automatic logout:  
Figure 4 - Inactivity Timeout Warning  
Click Cancel to abort the automatic logout.  
When the timeout expires, the User login page is displayed with a  
notification about the automatic logout:  
Figure 5 - User login page (after inactivity timeout)  
Enter the “User name” and “Password” and click Log In to make a new  
login.  
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Configuration and Management  
2.2  
Overview  
The Overview page gives an overview of the settings on the Ericsson W21  
as described below.  
Figure 6 - Overview page  
The Overview page provides the following functions:  
The possibility to change password using the Change Password  
button in the upper right corner. See section 2.2.1 Change Default  
Password.  
The left-hand menu (visible on all web pages) that includes  
configuration topics for additional configuration described one by one in  
the following sections.  
The Configuration Wizard… button which is the entrance to the step-  
by-step configuration wizard recommended to be used for first time  
settings. See section 2.3 Configuration Wizard.  
The “ALARMS” section where detected error conditions are specified.  
See section 2.2.2 Alarms for more information. If an alarm occurs, the  
Alarm indicator (on the front of the Ericsson W21) is red and a  
message is also sent to the Event log. See section 2.10 Event Log.  
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Configuration and Management  
The “NETWORK INFORMATION” section where the most important  
connection status information is collected. This information (among  
others) is also found on the Internet and LAN web pages respectively.  
Each page in the WUI also includes a Logout button (above the left-hand  
menu).  
2.2.1  
Change Default Password  
For security reasons you are recommended to change the preconfigured  
password.  
Follow the steps below to change the password:  
1. Click the Change Password button on the Overview page. The  
Change Password page is displayed:  
Figure 7 - Change Password page  
2. Type the current password in the “Current Password” field. If it is the  
first time you change the password, the password is user.  
3. Type a new password in the “New Password” and “Retype New  
Password” fields. A password can include up to eight (8) characters  
(letters and/or numbers).  
Note: The password is case-sensitive (distinguish between  
uppercase and lowercase letters).  
4. Save the new password by clicking OK .  
2.2.2  
Alarms  
The “ALARMS” section on the Overview page includes detected active  
error conditions.  
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Configuration and Management  
Events that generate an alarm are such that make it impossible to send or  
receive data, e.g. SIM card missing.  
If there are no alarms currently detected the text "No alarms detected"  
is displayed. If an alarm is detected, the Alarm indicator on the Ericsson  
W21 front panel is lit (red), and the corresponding cause is displayed  
according to the table below:  
Table 3 - Alarm cause description  
Alarm cause  
Description  
No SIM card detected  
There is no SIM card inserted, or the  
SIM card is not correctly inserted.  
Invalid SIM card  
inserted  
The inserted SIM card is not valid  
No PIN code entered  
No PIN code has been entered to  
activate the Internet service.  
Incorrect PIN code  
entered  
The entered PIN code is incorrect.  
SIM card blocked  
The SIM card has been blocked (due to  
entering the wrong PIN code three  
times). The PUK is required to unblock  
the SIM card.  
SIM card permanently  
blocked  
The SIM card has been permanently  
blocked (due to entering the wrong PUK  
code ten times). A new SIM card is  
required.  
Alarm detection not  
working  
The alarm detection function is currently  
not working.  
Unknown alarm  
An alarm that cannot be identified has  
occurred.  
2.2.3  
Network Information  
The “NETWORK INFORMATION” section on the Overview page includes  
a selection of the Internet and LAN settings. This information (among  
others) is also displayed on the Internet and LAN pages respectively.  
The Internet information includes connection status and basic settings.  
Details about the following items are displayed:  
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Configuration and Management  
Table 4 - Network information (Internet) description  
Text/symbol  
Description  
The mobile network (UMTS or GSM) signal quality  
available at the Ericsson W21 location. This signal  
quality affects the performance of the unit. If two or  
more bars are green, the connection is usually  
acceptable.  
IP Address  
Connection  
The IP address automatically assigned to the  
Ericsson W21 by the mobile network.  
The radio access technique currently used to enable  
Internet access. It can be HSDPA, UMTS, EDGE, or  
GPRS.  
Service provider The name of, or other reference to, the mobile  
network operator.  
Network  
registration  
The current mobile network registration status:  
- Not registered, not searching  
- Registered, home network  
- Searching  
- Registration denied  
- Unknown  
- Roaming  
- Limited Service  
The LAN (Local Area Network) section includes information about the  
following item:  
Table 5 - Network information (LAN) description  
Text  
Description  
IP Address  
The LAN IP address of the Ericsson W21.  
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Configuration and Management  
2.3  
Configuration Wizard  
The Configuration Wizard guides you step by step through the basic setup  
of the mobile network connection and optionally for the Wireless LAN  
access point.  
Note: Throughout the wizard web-pages, only enter details that you have  
received from your service provider and leave other fields empty.  
Click the Configuration Wizard… button on the Overview page to start the  
wizard.  
2.3.1  
Internet Access  
The first part of the Configuration Wizard includes Internet authentication  
details. Depending on the current Internet service setup, the requests on  
authentication may differ. The service provider provides the required  
authentication details.  
Figure 8 - Internet Access: SIM Authentication page  
2.3.1.1  
SIM Authentication  
The service provider provides you with a SIM card. This SIM card contains  
information about the subscription and is normally protected by a PIN  
(Personal Identification Number) and a PUK (Personal Unblock Key) code.  
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Configuration and Management  
Normally, you have to enter the PIN to activate the Ericsson W21 data  
services. In some cases however, authentication is not required and it is  
possible to use the services without entering any PIN.  
Type the PIN in the “PIN” field.  
Thereafter, you can select the “Remember my PIN” check box. This makes  
SIM authentication automatic and you will not have to enter the PIN in case  
of a system restart.  
Click Next to proceed.  
2.3.1.2  
APN  
An APN (Access Point Name) is a reference to the Internet access point on  
the service provider’s network. It usually has the format  
<name.service_provider.country>. Different APNs for the GSM (2G) and  
UMTS (3G) networks may be required.  
Figure 9 - Internet Access: APN page  
Check the “Auto APN” option if you have not received any APN(s) from  
your service provider. In this case the APN is automatically configured  
based on information on the SIM card.  
If you have received APN(s) from your service provider, type the  
information in the corresponding “APN (2G)” and ”APN (3G)” fields.  
Click Next to proceed.  
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Configuration and Management  
2.3.1.3  
PPP User Authentication  
The PPP (Point-to-Point Protocol) Internet mode may require individual  
user authentication.  
Note: If you have not received any PPP Authentication details from your  
service provider, leave the fields empty and click Next .  
Figure 10 - Internet Access: PPP User Authentication page  
Type the authentication details you have received in the “PPP user name”  
and “PPP password” fields and select the appropriate “Authentication  
Protocol”.  
Click Next to proceed.  
2.3.2  
Wireless LAN Access  
The second part of the Configuration Wizard includes configuration of the  
Wireless LAN (WLAN). A Wireless LAN is a local network that  
communicates through wireless connections.  
Note: The wireless setup typically requires configuration of both the  
Ericsson W21 and the wireless clients. For more information about  
configuring wireless clients, see 3.2 Wireless LAN Settings.  
2.3.2.1  
Enable the Wireless LAN  
The Ericsson W21 is a WLAN Access Point (AP) for the local network  
providing the wireless client(s) with Internet and LAN access.  
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Configuration and Management  
Figure 11 - Wireless LAN: WLAN Access Point page  
To enable connection of one or more wireless devices to the Ericsson W21,  
select the “Enable WLAN” check box.  
Click Next to proceed.  
Note: The WLAN interface will not be activated until the complete  
configuration details are entered.  
If you are not going to set up any Wireless LAN, just leave the box  
unchecked and click Next . The last page of the wizard, where you can  
review and confirm your settings, is displayed:  
Figure 12- Configuration Wizard Confirmation page  
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Configuration and Management  
To confirm the settings and close the Configuration Wizard, click the  
Finish button.  
You can use the Previous button to go back to previous pages and check  
your settings and/or make changes. If you click the Cancel button, the  
Configuration Wizard closes and no changes are saved.  
2.3.2.2  
Region  
To make sure the Ericsson W21 operates on correct radio frequencies  
according to local regulations, you have to state in which region you reside.  
Figure 13 - Wireless LAN: Region page  
Select your country domain from the “Region” drop-down list.  
Click Next to proceed.  
2.3.2.3  
Channel Selection  
The maximum number of regulatory channels to use for wireless  
communication is 13. Available channels depend on which region that was  
selected in the previous step. You can select one of the available channels  
in the “Channel” drop-down list, or let the Ericsson W21 automatically  
select a channel (“Auto”). By selecting “Auto” the radio will automatically  
scan each valid channel and choose the one with least interference.  
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Configuration and Management  
Figure 14 - Wireless LAN: Radio Channel page  
Select either “Auto” (recommended) or a specific channel number from the  
“Radio channel” drop-down list.  
Click Next to proceed.  
2.3.2.4  
Network Name  
All devices on the local wireless network share a common Service Set  
IDentifier (SSID) or network name. This name is required to establish  
connection between the Ericsson W21 and the wireless client(s), and to  
distinguish the wireless network from any other(s) that may be in use  
nearby. Only devices configured with the same network name as the one  
set on the Ericsson W21 can obtain access to it.  
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Configuration and Management  
Figure 15 - Wireless LAN: Network Name (SSID) page  
The network name is case-sensitive (distinguish between uppercase and  
lowercase letters) and can be changed to any combination of numbers (0 –  
9), letters (a – z), and hyphens (-) with a maximum length of 32 characters.  
If the SSID broadcast option is enabled, your local wireless device(s) will  
find the network name when scanning the air. If the option is disabled, the  
network name is hidden and has to be manually provided to the wireless  
device(s).  
If you want to change the preconfigured network name (FWT), type a new  
name in the “Network name (SSID):” field and also select if the SSID shall  
be hidden or not.  
Click Next to proceed.  
2.3.3  
Wireless LAN Authentication  
All communication on the wireless LAN can be protected from potential  
intruders and eavesdroppers through standard authentication and  
encryption methods.  
Authentication is used to restrict access to the wireless network. Encryption  
is the translation of data into a form that cannot be easily understood by  
unauthorized users. The encrypted data can only be sent and received by  
users with access to a private encryption key.  
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Configuration and Management  
Figure 16 - Wireless LAN: Authentication page  
Select one of the authentication methods from the “Authentication” drop-  
down list. The available options are as follows:  
None;  
f you select “None” as authentication method no client configuration is  
needed but be aware of that the WLAN will now be open without any  
kind of security.  
WEP (64 bit), WEP (128 bit);  
WEP (Wired Equivalent Privacy) is considered to be a low security  
option. WEP encrypted data is translated into blocks of either 64 bits  
length or 128 bits length.  
WPA, WPA2;  
WPA (Wi-Fi Protected Access) and its successor WPA2 are the most  
reliable security options. WPA encryption uses the Temporal Key  
Integrity Protocol (TKIP) while WPA2 encryption follows the Advanced  
Encryption Standard (AES). AES offers a higher level of security and is  
approved for sensitive corporate and government data transmission.  
Note: Make sure that the operating system(s) and Wireless LAN  
interface(s) of the wireless client(s) support the selected  
authentication method.  
Click Next to proceed.  
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Configuration and Management  
2.3.3.1  
None  
If you select “None”, the last page of the wizard, where you can review and  
confirm your settings, is displayed:  
Figure 17 - Configuration Wizard Confirmation page  
To confirm the settings and close the Configuration Wizard, click the  
Finish button.  
You can use the Previous button to go back to previous pages and check  
your settings and/or make changes. If you click the Cancel button, the  
Configuration Wizard closes and no changes are saved.  
2.3.3.2  
WEP Encryption Key  
The WEP encrypted data can only be sent and received by users with  
access to a private encryption key. This means that each device on your  
wireless network has to be configured with the same key as the Ericsson  
W21 in order to allow encrypted data transmissions.  
A 64-bit data encryption key includes 10 characters. A 128-bit data  
encryption key includes 26 characters. Only the hexadecimal numbers 0 to  
9 and letters A to F are allowed.  
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Configuration and Management  
Figure 18 – Wireless LAN: WEP (64 BIT) page  
Figure 19 – Wireless LAN: WEP (128 BIT) page  
Enter an encryption key in the “Encryption key:” field.  
Click Next to proceed.  
2.3.3.3  
WPA/WPA2 Passphrase  
WPA and WPA2 authentication and encryption require a passphrase. Each  
device on your wireless network has to be configured with the same  
passphrase as the Ericsson W21. The encryption master key is derived  
from the passphrase and the network name (SSID) of the device.  
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Configuration and Management  
A WPA or WPA2 passphrase is case sensitive and consists of between 8  
and 63 optional characters. It is recommended that the passphrase  
contains at least 20 characters.  
Figure 20 – Wireless LAN: WPA page  
Figure 21 – Wireless LAN: WPA2 page  
Type a unique passphrase in the “Passphrase” field.  
Note: Avoid using special characters (such as :, “ and ¤) when entering a  
passphrase.  
Click Next to proceed.  
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2.3.4  
Configuration Wizard Confirmation  
On the last page of the Configuration Wizard, the Internet and Wireless  
LAN settings are displayed:  
Figure 22 - Configuration Wizard Confirmation page  
To confirm the settings and close the Configuration Wizard, click the  
Finish button.  
You can use the Previous button to go back to previous pages and check  
your settings and/or make changes.  
If you click the Cancel button, the Configuration Wizard closes and no  
changes are saved.  
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2.4  
Internet  
The Internet web page includes status information and settings for the  
connection to the mobile network:  
Figure 23 - Internet page  
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2.4.1  
Mobile Network Connection Details  
The Ericsson W21 connects to the UMTS (3G) network when it is available  
and uses the GSM/GPRS/EDGE (2G) network as fall-back.  
The following information is displayed regarding the connection to the  
mobile network:  
Table 6 - Mobile Network connection details  
Text/symbol  
Description  
The mobile network (UMTS or GSM) signal quality  
available at the Ericsson W21 location. This signal  
quality affects the performance of the unit. If two or  
more bars are green, the connection is usually  
acceptable.  
Link Status  
Mode  
The Internet access status, either Up or Down.  
If the link is up, connection is established.  
The protocol used for the Internet data traffic:  
PPP (Point-to-Point Protocol).  
Connection  
The radio access technique currently used to enable  
Internet access. It can be HSDPA, UMTS, EDGE, or  
GPRS.  
Service provider The name of, or other reference to, the mobile  
network operator.  
APN  
The APN (Access Point Name) currently used.  
Network  
registration  
The current mobile network registration status, which  
can be one of the following:  
- Not registered, not searching  
- Registered, home network  
- Searching  
- Registration denied  
- Unknown  
- Roaming  
- Limited Service  
IP Address  
The IP address automatically assigned to the  
Ericsson W21 by the mobile network.  
DNS 1  
DNS 2  
The IP address to the primary DNS server.  
The IP address to the secondary DNS server.  
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2.4.2  
Traffic Statistics  
The “TRAFFIC STATISTICS” section includes information about the  
following items:  
Table 7 - Traffic Statistics description  
Text  
Description  
Transmitted /  
Received  
The total size (and number) of transmitted/received  
data packets.  
Error  
The number of invalid data packets.  
Overruns  
The number of packets lost due to too many  
incoming data packets.  
Dropped  
The number of dropped data packets.  
Transmitted /  
The total size of transmitted/received data for the  
Received current current month.  
month  
Transmitted /  
Received  
The total size of transmitted/received data for the  
previous month.  
previous month  
Note: The data size and packet counters have the upper limits of 4 GiB  
and 232 packets (more than 4 billion packets). When these limits  
have been reached, the counters wrap around to zero.  
2.4.3  
Authentication  
Internet access requires authentication of the Ericsson W21. Depending on  
the current Internet service setup, the authentication requests may differ.  
Your service provider provides the Ericsson W21 SIM card and details  
needed for authentication.  
The following authentication details may be required:  
Table 8 - Authentication details  
Text  
PIN  
Description  
The Personal Identification Number, which is used for  
SIM authentication.  
Remember my  
PIN  
If enabled, SIM authentication is automatic and you  
will not have to enter the PIN in case of a system  
restart.  
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Auto APN  
If enabled, the APN (Access Point Name) is  
automatically configured based on information on the  
SIM card.  
APN (3G)  
APN (2G)  
The 3G Access Point Name, which is a reference to  
the UMTS Internet access point on the service  
provider’s network. The APN usually has the format  
<name.service_provider.country>.  
The 2G Access Point Name, which is a reference to  
the GSM Internet access point on the service  
provider’s network. The APN usually has the format  
<name.service_provider.country>.  
PPP user name  
PPP password  
The Point-to-Point Protocol Internet mode user name,  
which is used for user authentication.  
The Point-to-Point Protocol Internet mode password,  
which is used for user authentication.  
Authentication  
Protocol  
The authentication protocol (PAP or CHAP) to be  
used when PPP is used for authentication.  
If you have not used the Configuration Wizard for configuration of Internet  
access, or authentication is required because of a reset to factory default  
configuration, fill in the appropriate fields and click Apply to save the  
settings.  
Note: Only enter details you have received from your service provider  
and leave other fields empty.  
2.4.3.1  
Unblock SIM Card  
If three attempts have been made with an incorrect PIN, the SIM card is  
blocked and the Unblock SIM button is displayed beside the “PIN” field.  
The PUK code is needed to unblock the SIM card. Click the Unblock SIM  
button to display the Unblock SIM page:  
Figure 24 - Unblock SIM page  
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Type the PUK code in the “PUK” field and type a new PIN code in the “New  
PIN” and “Retype new PIN” fields. Click OK to save the settings.  
Note: If ten attempts have been made with an incorrect PUK, the SIM  
card is permanently blocked, and a new SIM card is required.  
2.4.3.2  
Unlock Operator Lock  
If the SIM card used in the Ericsson W21 is locked to a specific operator it  
cannot be replaced with any other SIM card without having received an  
unlock code from the service provider. If this is the case, and an invalid SIM  
card is inserted, the Unlock Operator Lock button is displayed besides the  
“PIN” field. Click the button to display the Unlock operator lock page:  
Figure 25 - Unlock operator lock page  
Type the unlock code provided by the service provider in the “Operator  
unlock code” field and click OK to save the settings. An unlock code  
always consists of 10 characters.  
2.4.3.3  
Change PIN  
If SIM authentication is verified, the “PIN” field cannot be edited. Instead the  
Change PIN button is displayed. To change the PIN, click Change PIN to  
display the Change PIN page:  
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Figure 26 - Change PIN page  
Type the current and new PIN in the corresponding fields and click OK to  
save the settings.  
2.4.4  
Cellular Band Selection  
The “CELLULAR BAND SELECTION” section includes settings for  
manually selection of the frequency bands to use.  
Table 9 – Cellular band selection details  
Text  
Description  
Region  
The drop-down list includes Preferred Roaming List  
(PRL) regions. The PRL contains information  
regarding allowed systems (GSM/UMTS) and bands.  
This information is used by the Ericsson W21 during  
the system selection and acquisition process, initially  
and when the Ericsson W21 is roaming.  
By setting a specific region, the Ericsson W21 favors  
bands within this region.  
Included regions in the list are:  
Global  
Europe/Rest of the World  
North America  
Australia  
Japan  
H3G, W2100, G900/1800  
Note: A restart is required if changing this setting.  
3G Settings  
2G Settings  
Select the frequency bands to be used for a 3G  
mobile connection; 850, 1900, 2100.  
Select the frequency bands to be used for a 2G  
mobile connection; 850, 900, 1800, 1900.  
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2.5  
LAN  
The LAN (Local Area Network) page includes settings for the connection  
between the Ericsson W21 and other local devices, traffic statistics as well  
as status on the physical LAN ports.  
Figure 27 - LAN page  
2.5.1  
LAN IP Address  
The LAN IP address and subnet mask of the Ericsson W21 is used for  
connections to clients on the LAN/WLAN.  
The following configuration options are displayed on top of the LAN page:  
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Table 10 - LAN page description  
Text  
Description  
IP address  
Subnet mask  
The LAN IP address of the Ericsson W21.  
The subnet mask, which determines the range of  
IP addresses on the subnet.  
The LAN IP address and subnet mask can be changed, but before you do  
this, consider the following:  
Make sure that the new address is not included in the DHCP server IP  
address range, displayed in the “DHCP Server” section. The default  
range is 192.168.1.2 – 192.168.1.100.  
Make sure that the DHCP server IP address range is included in the  
new subnet. If you want to change the subnet not to include the DHCP  
IP address range, you first have to disable the DHCP server.  
If port forwarding rules have been configured, those settings have to be  
removed before changing the W21 IP address or subnet mask. For  
information, see section 2.7.3 Port Forwarding.  
To change the W21 IP address or subnet mask, type the new values in the  
corresponding fields and click Apply to save the settings.  
Note: If you change the LAN IP address while connected to the Ericsson  
W21 web pages through a web browser, you will be disconnected.  
You have to redirect the web browser to the new address in order  
to confirm the new settings. Type the new LAN IP address in the  
Address (URL) field and press Enter.  
2.5.2  
DHCP Server  
The Ericsson W21 incorporates a DHCP (Dynamic Host Configuration  
Protocol) server which dynamically assigns IP addresses to devices on the  
LAN/WLAN whenever they are switched on. The DHCP server also puts  
the hostname, supplied by the client DHCP request, in the local DNS  
(Domain Name System/Service) proxy.  
The DNS proxy contains a database of local host names and addresses  
supplied by client DHCP requests. In addition it also caches requests to  
remote DNS servers.  
The following configuration options are displayed in the “DHCP server”  
section on the LAN page:  
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Table 11 - DHCP Server configuration options  
Text  
Description  
Enable DHCP server  
Select this checkbox to enable the DHCP  
server.  
Note: If you already have a DHCP server on  
your network, you should disable this feature in  
the Ericsson W21.  
IP address range  
from:  
The IP addresses that can be assigned to  
LAN/WLAN clients are collected from a  
predefined range of available IP addresses.  
The preconfigured range – from 92.168.1.2 to  
192.168.1.100 – is suitable for most local  
networks.  
IP address range to:  
Lease Time [sec]  
The DHCP server uses the concept of a  
“lease”, that is the amount of time that a given  
IP address will be valid for a specific device. If  
the lease time expires and the device is still  
connected, the lease is automatically renewed.  
The preconfigured lease time is 7200 seconds  
(2 hours) and a valid value must be within the  
range 60 and 2147483647 seconds.  
Note: If you want to configure a connected device with a static IP  
address, make sure that the address is outside the DHCP server IP  
address range.  
Before changing any of the DHCP server settings, read the following:  
The DHCP server IP address range has to be on the same subnet as  
the Ericsson W21 LAN IP address.  
The DHCP server IP address range must not include the Ericsson W21  
LAN IP address.  
If port forwarding rules have been created, those settings have to be  
removed before changing the DHCP server IP address range. For  
more information, see section 2.7.3 Port Forwarding.  
To change the DHCP server settings, type the new values in the  
corresponding fields and click Apply to save the settings.  
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2.5.3  
Traffic Statistics  
The following information is displayed in the “TRAFFIC STATISTICS”  
section on the LAN page:  
Table 12 - LAN Traffic Statistics description  
Text  
Description  
Transmitted  
The total size (and number) of transmitted data  
packets on the LAN.  
Received  
The total size (and number) of received data packets  
on the LAN.  
Note: The data size and packet counters have the upper limits of 4 GiB  
and 232 packets (more than 4 billion packets). When these limits  
have been reached, the counters wrap around to zero.  
2.5.4  
LAN Port Status  
The “LAN PORT STATUS” section shows the link status of each Ethernet  
LAN port (LAN 1 - 4) on the Ericsson W21 unit.  
Figure 28 - LAN Port Status  
The status for each port is either green (Up) when a device is connected to  
the port or red (Down) when no device is connected.  
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2.6  
Wireless LAN  
A Wireless LAN (WLAN) is a local network that communicates through  
wireless connections.  
The Ericsson W21 can be used as a WLAN Access Point (AP), connecting  
to wireless PCs according to the IEEE standard 802.11b/g, providing  
Internet and LAN access.  
The WLAN settings are displayed on the Wireless LAN web page. To  
ensure the security of your Wireless LAN, you are recommended to change  
the default settings for SSID and authentication.  
Figure 29 - Wireless LAN page  
2.6.1  
Enable WLAN  
To enable the Ericsson W21 AP features providing the local wireless  
device(s) with Internet and LAN access, select the “Enable WLAN” check  
box on the Wireless LAN page and click Apply to save the setting.  
Note: The wireless setup typically requires configuration of both the  
Ericsson W21 and the wireless client(s). For more information on  
configuration of wireless clients, see section 3.2 Wireless LAN  
Settings.  
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2.6.2  
Region  
Wireless devices are thoroughly regulated and the countries have slightly  
different regulations. Therefore, the geographical region where the Ericsson  
W21 is used must be stated to make sure the correct radio frequencies are  
used when transmitting data.  
Select the geographical region in which you reside from the “Region” drop-  
down list and click Apply to save the setting.  
2.6.3  
Radio Channel  
The radio channel must be in accordance with the previous set region and  
only channels that are allowed in the configured region are available in the  
“Radio channel” drop-down list.  
By selecting “Auto” (recommended) the radio will automatically scan each  
valid channel and choose the one with least interference.  
Select either “Auto” or a specific channel number from the “Radio channel”  
drop-down list and click Apply to save the setting.  
2.6.4  
2.6.5  
Transit Power [dBm]  
To avoid interference with other wireless networks, the transmit power level  
can be reduced. If you want to change the transmit power level according  
to your specific conditions, select an appropriate level from the “Transmit  
power [dBm]” drop-down list and click Apply to save the setting.  
Scan for Wireless Networks  
If you want information about adjacent wireless networks, click the  
Scan for wireless networks button. A scanning is started and when  
finished, information about wireless networks is presented as in the  
example below:  
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Figure 30 - Scan for wireless networks page  
The list displays the following information about wireless networks that are  
nearby:  
Table 13 - Scan for wireless networks description  
Text  
Description  
MAC Address  
The MAC address of the access point for  
the WLAN.  
Network Name  
Channel  
The network name (SSID) of the WLAN.  
The radio channel used by the WLAN.  
RSSI  
The RSSI (Received Signal Strength  
Indicator) which is a link indication  
expressed in dBm to show the signal  
strength of the wireless network.  
This information can be of help when deciding which channel to use for the  
Ericsson W21 WLAN. Click Back to return to the Wireless LAN page  
where you can select a desired channel.  
2.6.6  
Network Name (SSID)  
All devices on the WLAN share a common network name or SSID (Service  
Set IDentifier). This name is required to establish connection between the  
Ericsson W21 and other wireless device(s) and to distinguish the wireless  
network from any other(s) that may be in use nearby.  
Only devices configured with the same network name (SSID) as the one  
set on the Ericsson W21 can obtain access to it. It is recommended to  
change the preconfigured network name “FWT” to something else that  
makes it harder for unauthorized persons to access your wireless network.  
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The following settings concerning the network name are displayed and can  
be modified on the Wireless LAN page:  
Table 14 - Network name description  
Text  
Description  
Network name (SSID)  
The network name (SSID) of the WLAN.  
The network name is case-sensitive  
(distinguish between uppercase and  
lowercase letters) and can be changed to  
any combination of numbers (0-9), letters  
(a-z), and hyphens (-) with a maximum  
length of 32 characters.  
Enable SSID broadcast  
If “Enable SSID broadcast” is checked, the  
AP (Ericsson W21) continuously  
broadcasts the network name and any  
nearby wireless device(s) will find it when  
scanning the air.  
If the checkbox is cleared, the network  
name will be hidden and in this case the  
name has to be provided manually to every  
wireless device where access is to be  
granted.  
To change settings for the Network Name (SSID), type the new values in  
the corresponding fields and click Apply to save the settings.  
2.6.7  
WLAN Security  
All communication on the wireless network can be protected using different  
authentication and encryption methods. The most common is to encrypt the  
WLAN using an encryption method such as WEP, WPA and WPA2.  
Which authentication and encryption method that should be used depends  
on what is supported by the connected wireless client(s).  
Note: Each wireless device must be configured to use exactly the same  
security mode and key/passphrase as the Ericsson W21 or they  
will not be able to connect.  
In the “Authentication method” list you select which type of authentication/  
encryption you want to use for your WLAN. The following subsections  
describe the authentication methods supported by the Ericsson W21.  
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2.6.7.1  
2.6.7.2  
None  
If you select “None” as authentication method no client configuration is  
needed but be aware of that the WLAN will now be open without any kind  
of security. For example, it is now possible for anyone with a computer and  
a wireless interface card to connect to the Ericsson W21 at any time and  
having access to both your home network and Internet connection.  
WEP and WEP Encryption Key  
WEP (Wired Equivalent Privacy) is considered to be a low security option.  
The data is encrypted into blocks of either 64 bits length or 128 bits length.  
WEP encrypted data can only be sent and received by users with access to  
a private encryption key. This means that each device on your WLAN has  
to be manually configured with the same key as the Ericsson W21 in order  
to allow encrypted data transmissions.  
WEP (64 bit) data encryption requires a key including 10 characters.  
Only hexadecimal numbers 0-9 and letters a-f (uppercase or  
lowercase) are allowed.  
WEP (128 bit) data encryption requires a key including 26 characters.  
Only hexadecimal numbers 0-9 and letters a-f (uppercase or  
lowercase) are allowed.  
Enter an encryption key in the “Passphrase / Key” field and click Apply to  
save the settings.  
2.6.7.3  
WPA/WPA2 and Passphrase  
WPA (Wi-Fi Protected Access) and its successor WPA2 are the most  
reliable security options. WPA encryption uses the TKIP (Temporal Key  
Integrity Protocol) while WPA2 encryption follows AES (Advanced  
Encryption Standard). AES offers a higher level of security and is approved  
for sensitive corporate and government data transmission.  
WPA and WPA2 authentication and encryption require a passphrase. A  
passphrase is a sequence of words or other text and is similar to a  
password in usage, but is generally longer for added security.  
Each device on your wireless network has to be configured with exactly the  
same passphrase as the Ericsson W21 in order to allow encrypted data  
transmission.  
A WPA or WPA2 passphrase is case sensitive (distinguish between  
uppercase and lowercase letters) and consists of between 8 and 63  
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characters. It is recommended that the passphrase contains at least 20  
characters.  
Enter a passphrase in the “Passphrase / Key” field and click Apply to save  
the settings.  
Note: Avoid using special characters (such as :, “ and ¤) when entering a  
passphrase.  
2.6.8  
2.6.9  
Connected Devices  
The “CONNECTED DEVICES” list includes the MAC (Media Access  
Control) addresses of all wireless devices currently connected to the  
Ericsson W21.  
Whitelist  
A common method of restricting WLAN access is to specify the MAC  
address(es) in a “whitelist” for those computers to be granted access to the  
WLAN. This kind of whitelist is also known as “MAC Association” or “MAC  
Access list”.  
Up to 20 MAC addresses for wireless clients can be added to the whitelist.  
Once the whitelist has been enabled, only clients with an associated MAC  
address are allowed to connect to the Ericsson W21 WLAN.  
Note: This feature does not require any configuration of clients, but it is  
recommended that some kind of encryption (WEP, WPA/WPA2) is  
used in combination with the whitelist.  
2.6.9.1  
Add Client(s) to the Whitelist  
To add a client to the whitelist, you can either copy/paste a MAC address  
from the “CONNECTED DEVICES” list or type the client’s MAC address in  
the field below “WHITELIST” and click Add .  
The MAC address has the form of xx:xx:xx:xx:xx:xx, where x is a  
hexadecimal number (0-9 and/or letters a-f), for example  
00:80:37:8c:10:46.  
The MAC address now appears in the list. Click Apply to save the  
settings. To delete a MAC address from the whitelist, click the Delete  
button next to the MAC address to delete.  
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2.6.9.2  
Find a Wireless Client MAC Address  
The MAC address for a WLAN adapter is normally found on the product  
label. For internal wireless PCI cards running on Windows platform, the  
command ipconfig /all(run from a Command Prompt window) can be  
used to display the MAC address (displayed as “Physical Address” against  
the network adapter). For example:  
Ethernet adapter Local Area Connection 2:  
Media State . . . . . . . . . . . : Cable Disconnected  
Description . . . . . . . . . . . : Intel(R) PRO/Wireless  
3945ABG Network Connection  
Physical Address. . . . . . . . . : 00-19-D2-39-14-54  
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2.7  
NAT  
The Ericsson W21 includes a NAT (Network Address Translation) service.  
With this service several computers on a LAN/WLAN can share the same  
Internet connection using a single public IP address.  
Devices on the LAN/WLAN use dedicated private IP addresses, which  
cannot be used on the Internet. When a computer on the LAN/WLAN want  
to send a data package to the Internet, its IP address is automatically  
translated by NAT to an external (public) IP address allowed on the  
Internet. When a reply receives to this external IP address, it is translated  
back to the original private IP address to be able to find its way back to the  
sending computer on the LAN/WLAN.  
In this way, details about the local devices remain private and it is not  
possible to access a local computer on the LAN/WLAN directly from the  
Internet.  
Figure 31 - NAT page  
2.7.1  
UPnP IGD  
The Ericsson W21 supports the Universal Plug and Play (UPnP) Internet  
Gateway Device (IGD) standard. UPnP IGD is used to provide automatic  
port forwarding allowing communication between certain Internet  
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applications and the local network. When UPnP IGD is enabled, programs  
like MSN Messenger® and most network enabled games are allowed to  
pass the NAT service.  
UPnP IGD is enabled by default, but if you want to disable the feature, clear  
the “Enable UPnP IGD” check box and click Apply to save the setting.  
2.7.2  
Application Level Gateways  
From a security perspective, certain Internet applications, for example FTP  
applications that open additional ports upon transfer, are especially  
problematic to handle. An Application Level Gateway (ALG) provides a  
translation and transportation service for such a specific application.  
Incoming data packets are checked against existing NAT and packet  
filtering rules, IP addresses are evaluated and a detailed packet analysis is  
performed. If necessary, the contents of a packet are modified and if a  
secondary port is required, the ALG will open one. The Ericsson W21  
includes ALG support for the following applications:  
Table 15 - ALG Supported applications  
Application  
Protocol  
Port  
number  
File Transfer Protocol (FTP)  
TCP  
UDP  
21  
69  
Trivial File Transfer Protocol (TFTP)  
The ALG for each application does not require additional configuration. The  
supported ALGs can be enabled and disabled individually.  
To disable an ALG, clear the corresponding check box and click Apply to  
save the settings.  
2.7.3  
Port Forwarding  
Port forwarding is used to allow an external user to access a service  
residing on a server connected to the LAN (to cross the NAT border). It  
enables access to servers on the LAN from the Internet (e.g. Web server)  
and also enables applications to work from the LAN (e.g. games, voice and  
chat) to the Internet.  
Note: Port forwarding requires a public IP address of the Ericsson  
W21. This IP address is displayed on the Overview page as the  
“Internet: IP address”. A private IP address usually begins with 10,  
172, or 192. In this case, no incoming access from the Internet is  
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allowed. For more information on public and private IP addresses,  
contact your service provider.  
When a computer on the Internet sends data to the public IP address of  
Ericsson W21, it needs to know what to do with the data. A port forwarding  
rule tells the Ericsson W21 which computer on the local area network to  
send the data to.  
The “PORT FORWARDING” section on the NAT page includes the  
following information about port forwarding rules:  
Table 16 - Port Forwarding description  
Text  
Description  
NAT Port  
The NAT port number that the data traffic is allowed  
to be transported on.  
Server IP  
The IP address of the destination server on the LAN.  
Server Port  
The port number on the destination server which  
identifies the type of service that is directed, for  
example web service on port 8080.  
Protocol  
The protocol to be used for the service; TCP or  
UDP.  
Delete  
Edit  
Click on the button to delete the port forwarding rule.  
Click on the button to edit the port forwarding rule.  
2.7.3.1  
Add a Port Forwarding Rule  
To add a new port forwarding rule, click the Add Instance button. The Add  
Port forwarding Instance page is displayed:  
Figure 32 - Add Port forwarding Instance page  
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Select a “Protocol” from the drop-down list and type the appropriate values  
in “NAT Port”, “Server IP”, and “Server Port” fields and click Apply to save  
the settings.  
Below are some examples of common applications and corresponding  
Server Port they use for network access. The NAT port has often the same  
value as the Server value. Exceptions are made when the same  
applications are used on many clients on the LAN/WLAN, where each  
Server IP value needs to be unique and differ from the NAT port value.  
Table 17 - Common applications server ports  
Application  
Server Port  
MSN Messenger®  
6901  
Unreal Tournament 2004®  
NetMeeting®  
7777, 7778, 7787, 28902  
1720, 1503  
Quake III®  
27669 (+1 for each player)  
Note: If multiple ports or port ranges are required, create a new port entry  
for each port or port range.  
2.7.3.2  
Port Forwarding Example  
In the following example, port forwarding is used to allow incoming access  
(from the external network (Internet)) to an internal web server (on the  
LAN/WLAN). The TCP protocol is used for data traffic. The NAT port 80 on  
the Ericsson W21 is open and the destination computer on the LAN with  
static server IP address 192.168.1.101 has appointed the server port 8080  
to be used.  
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Figure 33 - Port forwarding example  
2.7.3.3  
Edit Port Forwarding Rule  
To edit a port forwarding rule, click Edit next to the rule to edit. The Edit  
Port forwarding page is displayed:  
Figure 34 - Edit Port forwarding page  
Change one or more value(s) in the “Protocol”, “NAT Port”, “Server IP”, or  
“Server Port” field(s) and click Apply to save the settings.  
2.7.3.4  
Delete Port Forwarding Rule  
To delete a port forwarding rule, click Delete next to the rule to be deleted.  
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2.8  
File and Printer Sharing  
The Ericsson W21 supports local network storage and printer sharing. It is  
possible to have two USB storage devices or one USB storage device and  
one USB printer connected to the Ericsson W21 at the same time. If an  
external hub is connected, the Ericsson W21 supports connection of up to  
two storage devices and one printer at the same time.  
The Sharing page displays information about USB devices connected to  
the Ericsson W21:  
Figure 35 - Sharing page  
2.8.1  
How it Works  
implement file and printer sharing through SMB/CIFS. SMB and CIFS are  
the protocols used by Microsoft for sharing and the service is called “smb”  
on the Ericsson W21.  
Linux Kernel auto detection of USB devices is used as part of the  
automatic configuration of the storage and printer sharing. When a new  
USB device (storage or printer) is detected, the Ericsson W21  
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automatically creates configuration files for Samba containing the new  
device. The Ericsson W21 then makes the smb service use the new  
configuration, thereby sharing the USB device via the SMB/CIFS  
protocol. This process is totally automatic and there are not  
configuration parameters that can be set, other than renaming the  
shared resources.  
The Ericsson W21 uses a relatively low powered processor and is not  
designed to be a multi tasking platform. This means that you may  
experience problems during high load situations such as simultaneously  
downloading a large file through the mobile network and printing a large  
document or copying a large file to/from shared storage device mounted on  
the Ericsson W21. Don’t expect to have full performance on all  
simultaneous tasks.  
2.8.2  
Host Name and Workgroup  
All devices on the LAN/WLAN that want to access a USB shared storage  
device or printer must belong to the same workgroup as the Ericsson W21.  
The following information can be changed on the Sharing page:  
Text  
Description  
Host name  
Workgroup  
The name of the Ericsson W21 on the local network.  
The name of the group of devices sharing the same  
resources on the local network.  
To change the host name or workgroup, type the new name in the  
corresponding field and click Apply to save the settings.  
For information about setting up a connection from a PC to a shared  
device, follow the instruction in section 3.3.3 Set Up a Connection to a  
Storage Device or section 3.3.4 Access a Shared Printer.  
2.8.3  
File Sharing  
The Ericsson W21 supports USB connection of up to two shared storage  
devices at the same time. The included files are shared with all devices on  
the local network (LAN/WLAN) and all local users have full access to the  
shared files.  
Note: Only the first partition of the storage device will be automatically  
mounted and shared through the smb service.  
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The file system on a shared partition needs to be of a supported type;  
otherwise the automatic mounting of the device will not work. Currently the  
supported types are:  
FAT; Microsoft legacy file system from MS-DOS with 8.3 character  
filename  
FAT32; Microsoft Windows 95 file system based on FAT but with long  
file name  
ext2; Second extended file system, the standard Linux file system.  
ext3; Like ext2, but with journaling support.  
When a storage device is connected to the Ericsson W21, information  
about the device is displayed in the “SHARED STORAGE DEVICES”  
section on the Sharing page. If this page is open when you connect the  
device, a refresh of the page may be required for the new information to be  
displayed:  
Table 18 - Shared storage devices description  
Text  
Description  
Storage device  
Share name  
The manufacturer’s name of the device.  
The name of the shared resource used when  
accessing the device from a PC on the  
LAN/WLAN.  
To give a shared device a specific name, type a name in the corresponding  
“Share name” field and click Apply to save the setting.  
Note: If a “Share name” has more than 12 characters or has embedded  
spaces, the share will not be visible to Windows 95, 98 or ME  
(Windows Millennium) clients.  
To access shared files from a PC using Windows 2000 or XP, follow the  
instructions in section 3.3.2 Access a Shared USB Storage Device.  
2.8.4  
Printer Sharing  
The Ericsson W21 automatically creates a local UNIX printer that is shared  
over the LAN/WLAN using SMB/CIFS protocol. The smb service only  
performs protocol conversion between SMB/CIFS and the local printer.  
When a printer is connected to a USB port on the Ericsson W21,  
information about the device is displayed in the “SHARED PRINTER”  
section on the Sharing page. If this page is open when you connect the  
printer, a refresh of the page may be required for the new information to be  
displayed:  
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Table 19 - Shared printer description  
Text  
Description  
Printer  
Share name  
The manufacturer’s name of the printer.  
The name of the shared printer used when  
accessing it from a PC on the LAN/WLAN.  
To give a network printer a specific name, type a name in the “Share name”  
field and click Apply to save the setting.  
Note: If a “Share name” has more than 12 characters or has embedded  
spaces, the share will not be visible to Windows 95, 98 or ME  
clients.  
To access a shared printer from a PC using Windows 2000 or XP, follow  
the instructions in section 3.3.4 Access a Shared Printer.  
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2.9  
System  
The System page includes system information and management functions,  
used to update and restore the Ericsson W21.  
Figure 36 - System page  
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2.9.1  
Basic System Information  
The table on top of the page includes basic system information about the  
Ericsson W21. The following information is displayed:  
Table 20 – Basic System Information  
Text  
Description  
Product  
The product name.  
Product Id:  
Serial number:  
Boot loader:  
The product identification.  
The unique serial number of the unit.  
The ID and version of the boot loader software.  
The ID and version of the application software.  
Application  
software:  
UMTS Boot Loader: The ID and version of the UMTS boot loader  
software.  
UMTS Application  
Software:  
The ID and version of the UMTS application  
software.  
Ethernet MAC  
address:  
The MAC address of the external Ethernet  
interface. This MAC address can also be found  
on the product label on the bottom of the unit.  
WLAN MAC  
address:  
The MAC address of the WLAN interface. This  
MAC address can also be found on the product  
label on the bottom of the unit.  
IMEI:  
The unique IMEI number of the unit. This number  
can also be found on the product label on the  
bottom of the unit.  
2.9.2  
Configuration Backup and Restore  
The current running configuration of the Ericsson W21 can be saved into a  
backup copy (locally stored on a PC). This backup copy can then be used  
for restoring the configuration to a specific state.  
2.9.2.1  
Back Up Current Configuration  
To back up the current running configuration, click the Back Up… button in  
the “CONFIGURATION BACKUP AND RESTORE” section on the System  
page.  
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Follow the instructions on the screen to select a location for the  
configuration file.  
Note: Do not modify a configuration file. If you do, the file might be  
invalid and not accepted if you want to make a restore. All  
configuration changes should be made on the web pages.  
2.9.2.2  
Restore from Backup File  
If you wish to revert to previous settings, you can perform a configuration  
restore from a previously stored backup file.  
To restore from a configuration file, click the Browse… button in the  
“CONFIGURATION BACKUP AND RESTORE” section on the System  
page to locate the configuration file.  
When a file has been selected it is displayed in the text field below “Restore  
to previous settings from a configuration backup”.  
Click Restore to restore the configuration. When finished, a confirmation  
message is displayed:  
Figure 37 - Configuration Restore Confirmation  
Click OK to return to the System page.  
2.9.3  
System Restart  
You can at any time restart the Ericsson W21. The restart does not result in  
any configuration changes.  
To restart the Ericsson W21, click Restart in the “RESTART” section on  
the System page.  
The Ericsson W21 is restarted and during this process the following  
information is displayed:  
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Figure 38 - Restart Progress Message  
When the restart is completed you have make a new login to the WUI. Type  
http://192.168.1.1 in the Address (URL) field to display the User login  
page.  
2.9.4  
Software Update  
New Ericsson W21 software versions can be either automatically or  
manually installed.  
2.9.4.1  
Automatic Software Installation  
If your service provider supports the feature for Automatic software update,  
this is enabled in the “SOFTWARE UPDATE” section on the System page.  
When “Enable automatic software update” is checked, the Ericsson W21  
will at regular intervals (set in the “Update poll interval [days]” field) poll an  
update server for updates. If there is a software image or configuration file  
available for download, the upgrade process is initiated.  
To enable automatic software update, check the “Enable automatic  
software update” check box and select an appropriate interval from the  
“Update poll interval [days]” drop-down list.  
Click Apply to save the settings.  
2.9.4.2  
Manual Software Update  
To manually check for new software versions, click the Check button in  
the “SOFTWARE UPDATE” section on the System page.  
If no new software versions are available, the message “There were no  
available software updates” is displayed.  
If there are software updates available, the following page is displayed:  
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Figure 39 - Software update check  
Click For a description of the update please follow this link to get  
information about the available software version or click Yes to install the  
new version.  
When you click Yes the update process is initiated and the following page  
is displayed:  
Figure 40 - Software Update initiated page  
The information on this page is updated every tenth second. When the  
upgrade is finished, click Restart to restart the Ericsson W21.  
2.9.4.3  
Install new Software from a Local File  
To install new software from a local file, make sure that the new software  
file is available on your PC.  
Note: WLAN must be disabled before a software upgrade.  
Then click Browse… in the “SOFTWARE UPDATE” section on the System  
page to locate the file. The selected file will be displayed in the “Update the  
system with new software” field.  
Click Upgrade to start the installation. During the installation process, the  
Software Update Initiated page is displayed:  
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Figure 41 - Software update initiated page  
Wait until the following page is displayed:  
Figure 42 - Software update complete page  
Click the Restart button  
2.9.5  
Factory Reset  
The Ericsson W21 configuration can be reset to its factory default settings  
from the System page.  
Note: If the WUI is not accessible, a reset to factory default settings can  
also be done using the Reset button on the unit. See section 4.2 –  
Reset the Ericsson W21 to Factory Default Settings.  
To reset the configuration to factory default settings, click Reset in the  
“FACTORY RESET” section on the System page.  
Note: This procedure resets ALL configurable values back to default  
settings, including the Ericsson W21 login “User name” and  
“Password”.  
Before the reset starts, you will get the following question:  
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Click OK to start the reset or Cancel to abort the reset and return to the  
System page.  
When a reset has been performed, the following confirmation window is  
displayed:  
Figure 43 - Factory Reset Confirmation  
Click OK to return to the System page.  
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2.10  
Event Log  
On the Event Log page, a list of the events that has been sent to the  
Ericsson W21 log is displayed:  
Figure 44 - Event Log page  
Each row in the log list displays the time and date when an event was  
reported to the log, the type of the event, and a brief statement indicating its  
cause.  
Note: If the actual time is not available, the timestamp is set to “Jan 1  
00:00:00” when the Ericsson W21 is restarted. This will change to  
actual time when available.  
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The system logging information is written to 3 files in the system and these  
files are rotated in a circular fashion. The files are not saved to flash  
memory and will be lost when rebooting the system or when power is  
disconnected.  
To view only a selection of the log events in the list, select a filter level from  
the “Display” list. Available log levels are “Alarms only” and “All”. The  
“Alarms only” log level corresponds to the Alarm indicator on the Ericsson  
W21 unit and the information in the “ALARMS” section on the Overview  
page.  
Click Refresh to update the list with new information. The most recent logs  
are listed at the bottom of the list.  
2.10.1  
Persistent Logging  
If persistent logging is enabled, the log files are written to flash memory in  
two alternating files meaning they will remain after a system restart or  
power failure.  
Note: Persistent logging should only be used for debugging purposes  
since it consumes flash memory.  
To enable this feature, select the “Persistent logging” check box on the  
Event Log page and click Apply to save the setting.  
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PC Configuration  
3
PC Configuration  
The connection to the Ericsson W21 may require specific PC configuration.  
This chapter includes instructions on how to configure Internet Protocol (IP)  
settings, establish wireless connection(s) with the Ericsson W21 and  
access a shared network printer. The descriptions include examples from  
Windows XP and 2000. If you use another operating system, please refer  
to the system documentation or online help.  
3.1  
IP Settings  
The Ericsson W21 automatically assigns the IP settings to your PC(s). You  
only need to configure the PC(s) according to the instructions below to  
accept the information. In some cases however, you may want to configure  
IP settings manually. See section 3.1.2 Configure Static IP Address.  
If you have connected your LAN PC(s) to the Ericsson W21, follow the  
instructions that correspond to the operating system installed on your PC in  
the following sub-sections.  
If you want to allow wireless PCs to access your device, you also have to  
follow the instructions in section 3.2 Wireless LAN Settings.  
3.1.1  
Obtain IP Settings Automatically  
Follow the instructions that correspond to the operating system installed on  
your PC.  
3.1.1.1  
Windows XP  
1. In the Windows task bar, click the Start button, and then click Control  
Panel. The Control Panel window is displayed.  
2. If you are using Category View, Click Network and Internet  
Connections and then Network Connections. If you are using  
Classic View, double-click Network Connections. The Network  
Connections window is displayed.  
3. Double-click the icon corresponding to your network interface card  
(NIC). This icon is usually labeled Local Area Connection. The Local  
Area Connection Properties window is displayed with a list of  
currently installed network items.  
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4. Select Internet Protocol TCP/IP and ensure that the check box beside  
the text is selected. Click Properties .  
5. In the Internet Protocol (TCP/IP) Properties window, select Obtain an  
IP address automatically and Obtain DNS server address  
automatically.  
6. Click OK twice to confirm your changes and close the windows, and  
then close the Control Panel window.  
3.1.1.2  
Windows 2000  
First, check for the IP protocol and, if necessary, install it:  
1. In the Windows task bar, click the Start button, point to Settings, and  
then click Control Panel.  
2. Double-click the Network and Dial-up Connections icon.  
3. In the Network and Dial-up Connections window, right-click the  
Local Area Connection icon, and then click Properties.  
The Local Area Connection Properties dialog box is displayed with a  
list of currently installed network components. If the list includes  
Internet Protocol (TCP/IP), then the protocol has already been  
enabled. Skip to step 11.  
4. If Internet Protocol (TCP/IP) does not display as an installed  
component, click Install… .  
5. In the Select Network Component Type dialog box, select Protocol,  
and then click Add… .  
6. Select Internet Protocol (TCP/IP) in the Network Protocols list, and  
then click OK .  
You may be prompted to install files from your Windows 2000  
installation CD or other media. Follow the instructions to install the files.  
7. If prompted, click OK to restart your computer with the new settings.  
Next, configure the PCs to accept IP information assigned by the Ericsson  
W21:  
8. In the Windows task bar, click the Start button, point to Settings, and  
then click Control Panel.  
9. Double-click the Network and Dial-up Connections icon.  
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10. In the Network and Dial-up Connections window, right-click the  
Local Area Connection icon, and then click Properties.  
11. Select Internet Protocol TCP/IP and ensure that the check box beside  
the text is selected. Click Properties .  
12. In the Internet Protocol (TCP/IP) Properties window, select Obtain  
an IP address automatically and Obtain DNS server address  
automatically.  
13. Click OK twice to confirm your changes and close the windows, and  
then close the Control Panel window.  
3.1.2  
Configure Static IP Address  
Most users do not need to configure static IP settings. Automatic  
configuration is appropriate in most cases.  
For information about static IP configuration, see the operating system  
documentation or online help.  
Note: Make sure that the IP address of the client is on the same subnet  
as the Ericsson W21. The IP address range of the Ericsson W21  
subnet is displayed on the Ericsson W21 LAN page (see section  
2.5).  
3.2  
Wireless LAN Settings  
This section provides a general description of what is required to make your  
wireless devices work with the Ericsson W21.  
Before you follow the instructions below, you need to configure the  
Ericsson W21 Wireless LAN settings, see section 2.6 Wireless LAN.  
3.2.1  
Prepare the Wireless Client(s)  
The coverage of the Wireless LAN depends on a number of factors,  
including the distance between the Ericsson W21 and the PC and the  
occurrence of obstacles, such as walls and electrical equipment.  
Guidelines on siting the hardware components of your wireless network are  
provided by your Wireless LAN interface provider.  
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3.2.2  
Install the Wireless LAN Interface  
Each PC on your Wireless LAN must be fitted with a Wireless LAN  
interface, such as a wireless network card. You also have to install the  
corresponding driver files for your particular Wireless LAN interface on your  
PC. The driver files and instructions on how to install them are provided  
together with the interface.  
3.2.3  
Configure Access to the Ericsson W21  
The configuration steps below will vary depending on both the operating  
system and the Wireless LAN interface installed on the PC. These steps  
provide a basic outline. For specific instructions, refer to the documentation  
provided with your Wireless LAN interface.  
Configure the following wireless parameters on each of the wireless PCs:  
Set the Wireless LAN interface to use infrastructure mode. This  
configures the PCs to access each other and the Internet through the  
Ericsson W21.  
Configure the network name (SSID) and channel to match the  
network name and channel configured on the Ericsson W21. This  
information can usually be obtained through WLAN scanning. The  
network name is case sensitive.  
If you are using Wired Equivalent Privacy (WEP) security, configure the  
same encryption key that is configured on the Ericsson W21.  
If you are using Wi-Fi Protected Access (WPA or WPA2) security,  
configure the same passphrase that is configured on the Ericsson  
W21. The passphrase is case sensitive.  
Note: Windows 2000® Service Pack 1, 2 & 3 does not support  
WPA/WPA2.  
Configure the IP settings using the procedure described in section 3.1  
IP Settings.  
3.3  
Sharing Settings  
When a shared storage device or printer is connected to the Ericsson W21  
USB interface, information about the device is displayed on the Ericsson  
W21 Sharing page.  
To be able to use the shared device you also have to set up a connection  
to the shared device on your PC.  
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In some cases, you have to make sure that your PC belongs to the same  
workgroup as the Ericsson W21. Follow the instructions in the next section  
to check the workgroup on your PC.  
3.3.1  
Check Workgroup Settings  
The following sections include instructions on how to check the workgroup  
settings on a PC using Windows XP or 2000.  
3.3.1.1  
Windows XP  
Follow the steps below to check the workgroup settings on a PC using  
Windows XP:  
1. In the Windows task bar, click the Start button, and then click Control  
Panel. The Control Panel window is displayed.  
2. If you are using Category View, click Performance and Maintenance  
and then See basic information about your computer. If you are  
using Classic View, double-click System. The System Properties  
window is displayed.  
3. Click the Computer Name tab.  
4. Click Change. The Computer Name Changes window is displayed.  
5. Make sure that the Workgroup name is exactly the same as on the  
Ericsson W21 Sharing page. If not, you have to change the workgroup  
either on the PC or on the Ericsson W21.  
6. If you decide to change the workgroup on the PC, type the correct  
name in the Workgroup field and click OK . If you do not want to make  
any changes, click Cancel. The Computer Name Changes window is  
closed.  
7. If you have changed the workgroup settings, follow the instructions on  
the screen to restart the PC.  
3.3.1.2  
Windows 2000  
Follow the steps below to check the workgroup settings on a PC using  
Windows 2000:  
1. In the Windows task bar, click the Start button, and then click Settings  
and Control Panel. The Control Panel window is displayed.  
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PC Configuration  
2. Double-click the System icon. The System Properties window is  
displayed.  
3. On the Network Identification tab, click Properties. The Identification  
Changes window is displayed.  
4. Make sure that Workgroup is selected in the Member of section and  
that the name of the workgroup is exactly the same as on the Ericsson  
W21 Sharing page. If not, select the Workgroup option and type the  
name in the field. If there is already a workgroup name, although not  
the same as on the Ericsson W21, you have to change the workgroup  
either on the PC or on the Ericsson W21.  
5. If you have made any changes, click OK . Otherwise, click Cancel. The  
Identification Changes window is closed.  
6. If you have changed the workgroup settings, follow the instructions on  
the screen to restart the PC.  
3.3.2  
Access a Shared Storage Device  
To access a storage device from a PC using Windows 2000 or XP, follow  
the steps below:  
1. In the Windows task bar, click the Start button, and then click Run….  
2. Type \\<host_name>\<share_name> in the Open field. The Host  
name and Share name are displayed on the Ericsson W21 Sharing  
page. Click OK .  
3. The shared resource is displayed. Double-click on the shared file to  
open it.  
3.3.3  
3.3.3.1  
66  
Set Up a Connection to a Shared Storage Device  
The following sections include instructions on how to set up a connection to  
a mass storage device from a PC using Windows XP or 2000.  
The Storage device will be displayed in the My Computer window as a  
new partition.  
Windows XP  
Follow the steps below to set up a connection to a shared storage device  
from a PC using Windows XP:  
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PC Configuration  
1. In the Windows task bar, click the Start button, and then click My  
Computer. The My Computer window is displayed.  
2. From the Tools menu, select Map Network Drive…. The My Network  
Drive window is displayed.  
3. Select a drive that is not already used from the Drive drop-down menu.  
4. In the Folder field, type \\<host_name>\<share_name>or click the  
Browse... button to locate the device. You find the host name and  
share name on the Ericsson W21 Sharing page.  
5. Click Finish . The Map Network Drive window is closed. The device is  
displayed in the My Computer window as a new partition.  
3.3.3.2  
Windows 2000  
Follow the steps below to set up a connection to a shared storage device  
from a PC using Windows 2000:  
1. Right-click the My Computer icon and select Map Network Drive...  
The Map Network Drive window is displayed.  
2. Select a drive that is not already used from the Drive list.  
3. In the Folder field, type \\<host_name>\<share_name>or click the  
Browse… button to locate the device. You find the host name and  
share name on the Ericsson W21 Sharing page.  
4. Click Finish . The Map Network Drive window is closed. The device is  
displayed in the My Computer window as a new partition.  
3.3.4  
Access a Shared Printer  
When a printer is connected to the Ericsson W21 USB interface,  
information about the device is displayed on the Sharing page.  
When you connect a USB printer directly to your PC, the printer device type  
and brand will normally be automatically detected and a printer driver  
assigned and installed. This is not the case when using a network shared  
USB printer connected to your Ericsson W21.  
On the PCs that should use the printer, install the correct printer driver  
compatible with the corresponding PCs operating system. The printer driver  
is found either on the discs that were shipped with your printer or by  
downloading it from the manufacturers web page.  
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PC Configuration  
The Ericsson W21 supports two protocols for printing: Samba and RAW.  
The protocol that is used may vary depending on printer and manufacturer.  
It also affects how to access the printer via the Ericsson W21.  
The following sections include instructions on how to access a shared  
printer from a PC using Windows XP or 2000.  
3.3.4.1  
Printer Supporting the Samba Protocol  
Follow the steps below to set up a connection to a shared printer from a PC  
using Windows XP (similar interface in Windows 2000):  
1. Connect the printer to a USB port on the Ericsson W21.  
2. In the Windows task bar, click the Start button, and select Run….  
3. Type \\<host_name> in the Open field and press Enter. The shared  
printer is displayed.  
4. Right click on the printer and select Connect...  
5. If you don’t have the correct printer drivers installed a pop up window  
appears. Click OK to install the drivers.  
6. Select a manufacturer and a printer in the Add Printer Wizard window  
or click Have disk… .  
7. Your computer now tries to connect to the shared printer. This could  
take a few minutes.  
8. Print a test page to verify that your printer is connected properly. In the  
Windows task bar, click the Start button, and select Printers and  
Faxes. Your shared printer will be displayed as <printer name> on  
<host_name>. Right-click on the printer icon and select Properties….  
On the General tab, click on Print Test Page .  
3.3.4.2  
Printer Supporting the RAW Protocol  
Follow the steps below to set up a connection to a shared printer from a PC  
using Windows XP (similar interface in Windows 2000):  
1. Connect the printer to a USB port on the Ericsson W21.  
2. In the Windows task bar, click the Start button and select Settings  
followed by Printers and Faxes. A new window appears including  
printers connected to the PC.  
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PC Configuration  
3. Select Add a printer. The Add Printer Wizard appears. Click Next>  
to proceed.  
4. In the Local or Network Printer window, select Local printer  
attached to this computer and click Next> .  
5. In the Select a Printer Port window, check Create a new port and  
from the Type of port drop-down list select Standard TCP/IP Port.  
Click Next> .  
6. The Add Standard TCP/IP Printer Port Wizard opens. Click Next> to  
proceed.  
7. In the Add Port window and Printer Name or IP Address field enter  
the IP address of your Ericsson W21 (preconfigured 192.168.1.1) and a  
Port Name, for example IP_192.168.1.1. Click Next> .  
8. In the Additional Port Information Required window, select the  
Custom checkbox and click the Settings… button.  
9. In the Configure Standard TCP/IP Port Monitor window, select Raw  
as Protocol and type 9100 as Port Number below Raw Settings.  
10. Click OK to return to the wizard and click Next> to proceed.  
11. In the Completing the Add Standard TCP/IP Printer Port Wizard  
window, verify your settings and click Finish .  
12. The Add Printer Wizard – Install Printer Software window is  
displayed. Select the Manufacturer and Printer and click Next> .  
13. Enter a name for your printer and click Next> .  
14. Select Do not share this printer option and click Next> .  
15. Print a test page to verify that your printer setup is working properly and  
then click Next> to proceed. It could take a minute or two for the test  
page to be printed.  
16. Click Finish in the Add Printer Wizard.  
17. Repeat these steps if you have further computers which should have  
access to the shared printer.  
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Troubleshooting  
4
Troubleshooting  
This chapter describes how to solve a number of issues that could occur  
during installation, configuration, and use of the Ericsson W21. More  
information is available at www.ericsson.com/fwt.  
Before you try any of the methods described in this chapter, make sure that  
the connected cables are securely inserted and that the Power indicator on  
the Ericsson W21 is green.  
If none of the suggested methods solve your problem, you are  
recommended to:  
1. Restart the Ericsson W21 (see section 4.1).  
2. Reset the Ericsson W21 to factory default configuration (see section  
4.2).  
3. Contact your service provider.  
4.1  
4.2  
Restart the Ericsson W21  
To restart the Ericsson W21, click Restart on the System web page.  
If you cannot access the Ericsson W21 web pages, remove the power  
cable to disconnect the Ericsson W21 from power and wait a moment  
before reconnecting the cable.  
Reset the Ericsson W21 to Factory Default Settings  
The factory default configuration contains the original settings of your  
Ericsson W21. When you install your Ericsson W21 and access the web  
pages for the first time, the unit has a factory default configuration.  
To reset the configuration to factory default settings, click the Reset button  
in the “FACTORY RESET” section on the System web page.  
If you cannot access the Ericsson W21 web pages, the following procedure  
resets all configurable values back to factory default settings:  
1. Press the Reset button with the tip of a pen. The Power LED starts  
blinking.  
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Troubleshooting  
2. Wait until the Power LED stops blinking which indicates that the reset  
is finished.  
Note: A reset to factory default configuration cannot be undone. If you  
reset the Ericsson W21 to default configuration, all your previous  
configuration changes are replaced. If you have previously  
changed the user name and password, the User Login page will  
be displayed. You have to login to the web pages with the default  
user name and password (userin both fields).  
4.3  
LAN Connections  
Table 21 – LAN connections  
Indication/Symptom  
What to do  
Cannot access the local network  
Check the network cable and make  
from a PC that is connected to one sure that there is a physical  
of the LAN ports on the Ericsson  
W21, or to an Ethernet switch or  
hub that is connected to the  
Ericsson W21  
connection between the PC and the  
Ericsson W21 and that at least one  
of the corresponding LAN  
connector indicators is lit. If not,  
make sure that the cable is properly  
connected or try with another  
Ethernet cable.  
Check that the PC is configured to  
obtain IP address automatically  
using DHCP. If not, change the PC  
TCP/IP settings. For instructions,  
see section 3.1.1 Obtaining IP  
Settings Automatically or refer to  
the manual of your operating  
system.  
Cannot access the Ericsson W21  
internal web pages.  
Make sure you are using the  
correct Ericsson W21 LAN IP  
address. If the LAN IP address has  
been changed and you do not know  
the current IP address, use the  
Reset button to reset the Ericsson  
W21 to factory default configuration  
(see section 4.2). This will set the  
IP address to 192.168.1.1 and the  
web page address to  
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Troubleshooting  
Indication/Symptom  
What to do  
Make sure you are using the  
correct login details. If the default  
password has been changed and  
you do not know the current  
password, use the Reset button to  
reset the Ericsson W21 to factory  
default configuration (see section  
4.2). This will reset the login details  
to default values (“User name” user  
and “Password” user).  
4.4  
Internet Access  
Table 22  
Internet access  
Indication/Symptom  
What to do  
Cannot access the Internet from  
any of my local devices.  
Make sure that the GSM/UMTS  
antenna is properly connected and  
tightened to the Ericsson W21  
antenna connector.  
Check the Alarm indicator on the  
front panel of the Ericsson W21  
unit. If it is red, see the information  
in the Alarms section on the  
Overview page.  
On the Internet page, verify that  
the mobile network signal quality  
indicator displays at least one bar.  
If not, move the Ericsson W21 or  
attach an external antenna (indoor  
window or outdoor roof mounted).  
External antennas are available as  
accessories to the Ericsson W21.  
On the Internet page, make sure  
that the Link status is Upand that  
an IP address is defined.  
Use the Configuration Wizard and  
check that all authentication details  
are entered according to  
information from the service  
provider.  
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Troubleshooting  
Indication/Symptom  
What to do  
The Internet connection is  
unacceptable slow or regularly  
dropping.  
On the Internet page, verify that  
the mobile network signal quality  
indicator displays at least two bars.  
If not, try to move the Ericsson W21  
or attach an external antenna.  
On the Internet page, verify that  
the Connection is HSDPAor UMTS.  
If not, move the Ericsson W21 or  
attach an external antenna (indoor  
window or outdoor roof mounted).  
External antennas are available as  
accessories to the Ericsson W21.  
Verify with your operator that  
HSDPA is available.  
For optimizing the performance of  
the Internet connection, it might be  
necessary to change some TCP  
settings in the client PC as  
described in section 4.4.1 –  
Change TCP Settings.  
Cannot access a certain Internet  
application or specific type of data  
applications.  
If the application uses FTP or  
TFTP, check the NAT page to  
make sure that the ALG supporting  
the Internet application is enabled.  
If the application requires UPnP  
IDG, check that UPnP IDG is  
enabled on the NAT page.  
A port forwarding rule might be  
required for a specific application.  
See section 2.7.3 Port  
Forwarding.  
4.4.1  
Change TCP Settings  
To achieve maximum performance on the Internet connection some  
parameters in the TCP/IP stack of the client PC can be changed. These  
kinds of settings are hidden in the Windows registry, but there are some  
tools that give user friendly access to them, for example “TCP Optimizer”,  
The following TCP settings are recommended to optimize the performance:  
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Troubleshooting  
TCP Receive Window = 146000  
Selective ACK:s = Yes  
Max Duplicate ACK:s = 2  
RFC1323 TCP Window Scaling = Yes  
Note: Windows Vista and recent versions of Linux kernels have  
automatic window scaling enabled by default and should not need  
any TCP tweaking.  
4.5  
Wireless LAN Connection  
Table 23  
Wireless LAN  
Indication/Symptom  
What to do  
Cannot access the local network  
from a wireless device.  
Check that the Wireless LAN  
indicator on front panel of the  
Ericsson W21 unit is lit. If not,  
connect an Ethernet cable between  
the PC and the Ericsson W21 to  
establish a connection. The wired  
connection is required for the initial  
Wireless LAN configuration of the  
Ericsson W21.  
Verify that the Wireless LAN  
interface installed on the wireless  
client is active.  
Make sure that your Ericsson W21  
network does not use the same  
radio channel as other wireless  
devices in the premises, for  
example security systems. The  
radio channel is displayed on the  
Wireless LAN page. To avoid  
interference, let the Ericsson W21  
select a channel automatically  
(Auto) or manually change the  
radio channel currently used.  
Keep the Ericsson W21 away from  
electrical devices that disturb the  
radio signals, for example  
microwave ovens.  
Verify that the network name  
(SSID) on the Ericsson W21 and  
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Troubleshooting  
Indication/Symptom  
What to do  
the wireless client are the same.  
Note that the network name is  
case- sensitive.  
Verify that the operating system  
and Wireless LAN interface of the  
client supports the authentication  
and encryption method (WEP 64-  
bit, WEP 128-bit, WPA, or WPA2)  
configured on the Ericsson W21.  
These settings are displayed on the  
Wireless LAN web page. If the  
security method is not supported,  
configure the Ericsson W21 to use  
another method.  
For the configured security method,  
make sure that the same  
encryption key or passphrase is  
configured on both the Ericsson  
W21 and the client device. Note  
that a passphrase is case sensitive.  
If whitelist is enabled, verify that the  
wireless client is included on this  
list.  
If the wireless client uses a static IP  
address, make sure that this IP  
address is on the same subnet as  
the Ericsson W21. For instructions  
on how to check the client’s IP  
address, see the operating system  
documentation or online help. The  
Ericsson W21 IP address and  
subnet mask is displayed on the  
LAN page.  
The wireless connections to the  
local network are unacceptable  
slow or regularly dropping.  
Move the Ericsson W21 to another  
location. Make sure that the mobile  
network signal is still acceptable  
before finalizing the installation.  
Keep the Ericsson W21 away from  
electrical devices that disturb the  
radio frequency signals, for  
example microwave ovens.  
Make sure that your Ericsson W21  
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Troubleshooting  
Indication/Symptom  
What to do  
network does not use the same  
radio channel as other wireless  
devices in the premises, for  
example security systems. The  
radio channel is displayed on the  
Wireless LAN page. To avoid  
interference, let the Ericsson W21  
select a channel automatically  
(Auto) or manually change the  
radio channel currently used.  
4.6  
Access to Shared Files or Printer  
If you cannot access a shared storage device or printer connected to the  
one of the USB connectors of the Ericsson W21, take the following action  
to identify and solve the problem:  
Check that the USB device is detected by the system by looking on the  
Event Log web page. Connect the USB device, wait a few seconds  
and click the Refresh button. Make sure the “Display” list box is set to  
“All”. Move to the bottom of the log using the scroll bar on the right. If  
your USB device is recognized you will se some lines like the example  
below:  
Jan 1 00:07:29 FWT user.info kernel: usb 1-3: new high speed  
USB device using ehci_hcd and address 4  
Jan 1 00:07:29 FWT user.info kernel: scsi0 : SCSI emulation for  
USB Mass Storage devices  
Jan 1 00:07:34 FWT user.notice kernel: Vendor:  
Model: USB DISK Pro  
Rev: PMAP  
Jan 1 00:07:34 FWT user.notice kernel: Type: Direct-Access  
ANSI SCSI revision: 00  
Jan 1 00:07:35 FWT user.notice kernel: SCSI device sda: 4013056  
512-byte hdwr sectors (2055 MB)  
Jan 1 00:07:35 FWT user.notice kernel: sda: assuming Write  
Enabled  
Jan 1 00:07:35 FWT user.err kernel: sda: assuming drive cache:  
write through  
Jan 1 00:07:35 FWT user.notice kernel: SCSI device sda: 4013056  
512-byte hdwr sectors (2055 MB)  
Jan 1 00:07:35 FWT user.notice kernel: sda: assuming Write  
Enabled  
Jan 1 00:07:35 FWT user.err kernel: sda: assuming drive cache:  
write through  
Jan 1 00:07:35 FWT user.info kernel: sda1  
Jan 1 00:07:35 FWT user.notice kernel: Attached scsi removable  
disk sda at scsi0, channel 0, id 0, lun 0  
Restart the Ericsson W21.  
Disconnect the USB device from the Ericsson W21, and then reconnect  
it.  
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Make sure that the PC belongs to the same workgroup as the Ericsson  
W21. For instructions, see section 3.3.1 Check Workgroup Settings.  
The Ericsson W21 workgroup is displayed on the Sharing web page.  
If you have problems accessing a printer, make sure that the printer  
drivers are correctly installed on the PC.  
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Glossary  
Glossary  
802.11b  
Association  
An IEEE standard for a wireless network that  
operates at 2.4 GHz with rates up to 11  
Mbps.  
Describes the establishment and  
maintenance of a wireless link between  
devices. (If security is enabled, the devices  
cannot do anything but exchange security  
credentials with this link). See Authentication.  
802.11g  
An IEEE standard for a wireless network that  
operates at 2.4 GHz with rates up to 54  
Mbps.  
Authentication  
The processthat occurs after association to  
verify the identity of the wireless device or  
end user and allow access to the network.  
2G – Second Generation  
The second generation wireless  
communications technology, introducing  
digital voice encoding. Low speed data  
services are supported.  
Broadcasting  
To simultaneously send the same message to  
multiple recipients.  
3G – Third Generation  
CDMA – Code Division Multiple Access  
A general term describing mobile air interface  
technologies based on “spread spectrum”  
digital radio access methods, offering benefits  
including increased capacity, quality and  
security. CDMA is fundamental to 3G mobile  
systems.  
The third generation wireless communications  
technology. 3G includes enhanced voice,  
data, and video capabilities, improved  
availability, broad bandwidth and high speed.  
ALG – Application Layer Gateway  
An ALG provides a translation and  
transportation service for an Internet  
application.  
Channel  
A channel determines the radio frequency  
used by an access point to pass data traffic to  
wireless clients. Available channels depend  
on region specific regulations.  
AES – Advanced Encryption Standard  
An encryption method used by WPA2. AES  
offers a high level of security and is approved  
for sensitive corporate and government data  
transmission.  
CIFS – Common Internet File System  
See SMB.  
AP – Access Point  
DHCP – Dynamic Host Configuration  
Protocol  
An Internet device that seamlessly connects  
wired and wireless networks. Access points  
attached to a wired network support the  
creation of multiple radio cells that enable  
roaming throughout a facility.  
A protocol used by networked computers  
(clients) to obtain IP addresses and other  
parameters such as the default gateway,  
subnet mask, and IP addresses of DNS  
servers from a DHCP server.  
APN – Access Point Name  
A reference to the Internet access point of an  
Service provider.  
DHCP server  
A configuration server, capable of configuring  
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Glossary  
network devices with a variety of information,  
such as IP addresses, required for their  
operation.  
GPRS – General Packet Radio Service  
A packet-based mobile communications  
system building on GSM. Advantages over  
standard GSM include higher data  
DNS – Domain Name System (or Service)  
The distributed name/address mechanism  
used in the Internet. It comprises distributed  
online databases that contain mappings  
between human-readable names and IP  
addresses, and servers, which provide  
translation services to client applications.  
transmission speeds, more efficient use of  
radio resources and continuous connection to  
the network to facilitate more advanced non-  
voice services.  
GSM – Global System for Mobile  
Communication  
The second generation mobile system  
originally developed in Europe. GSM is  
oriented to voice and circuit mode data.  
EDGE – Enhanced Data rates for Global  
Evolution  
A technology that gives GSM the capacity to  
handle services for the third generation of  
mobile telephony. EDGE provides three times  
the data capacity of GPRS.  
Host  
A device (usually a computer) that is  
connected to a TCP/IP network, including the  
Internet. Each host has a unique IP address.  
Encryption  
Encryption is an effective way to achieve data  
security by translating data into a secret code.  
Host name  
The DNS name of a device on a network,  
used to simplify the process of locating  
computers on a network.  
Encryption key  
A sequence of characters used for data  
encryption. The encrypted data can only be  
sent and received by users with access to the  
encryption key.  
HSDPA – High Speed Downlink Packet  
Access  
The new standardized evolution of WCDMA  
that will enable downlink speeds of up to 14  
Mbps.  
Ethernet  
The most common LAN technology, used in  
wired networks.  
IGD – Internet Gateway Device  
See UPnP IGD.  
FTP – File Transfer Protocol  
A protocol for exchanging files over the  
Internet. FTP is most commonly used to  
download and upload files from and to  
servers.  
IEEE – Institute of Electrical and  
Electronics Engineers  
IEEE (pronounced I-tripleE) is an organization  
composed of engineers, scientists, and  
students. The IEEE is best known for  
developing standards for the computer and  
electronics industry. In particular, the IEEE  
802 standards for local area networks are  
widely followed.  
FWT – Fixed Wireless Terminal  
A terminal providing residential and small  
office users with broadband services like  
high-speed data, voice, and fax connectivity.  
Internet access is provided through the  
mobile communications network.  
IMEI – International Mobile Equipment  
Identity  
The IMEI number is a 15 digit numnber which  
includes information on the origin, model, and  
Gateway  
A network point that acts as an entrance to  
another network.  
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Glossary  
serial number unique to every mobile device.  
The IMEI number is used by the mobile  
network to identify valid devices.  
translates a network’s IP address into a  
private IP address for each device on the  
LAN. Only the router and the LAN know these  
addresses; the outside world sees only the  
public IP address when talking to a computer  
on the LAN.  
IP – Internet Protocol  
A part of a suite of protocols that effectively  
defines the Internet as we know it. Specifies  
addressing and control information for routing  
data packets over networks.  
Network mask  
A sequence of bits applied to an IP address  
to select the network ID while ignoring the  
host ID. Bits set to 1 mean “select this bit”  
while bits set to 0 mean “ignore this bit”. For  
example, if the network mask 255.255.255.0  
is applied to the IP address 100.10.50.1, the  
network ID is 100.10.50, and the host ID is 1.  
See also subnet mask.  
IP address  
The address of a host on the Internet,  
consisting of four numbers, each from 0 to  
255, separated by periods, for example  
192.168.1.1. An IP address consists of a  
network ID that identifies the particular  
network the host belongs to, and a host ID  
uniquely identifying the host itself on that  
network. A network mask is used to define  
the network ID and the host ID. See also  
Private IP address and Public IP address.  
Packet  
The units of data transmitted on a network.  
Each packet contains a payload (the data),  
plus overhead information such as where it  
came from (source address) and where it will  
go (destination address).  
LAN – Local Area Network  
A computer network limited to the immediate  
area, such as a home, office, or small  
building.  
Passphrase  
A secret password used for WPA and WPA2  
wireless data encryption. The encryption is  
based on a WPA master key that is derived  
from the passphrase and the network name  
(SSID).  
Lease time  
The amount of time that an dynamically  
assigned IP address will be valid for a specific  
device.  
PC – Personal Computer  
A computer designed for use by one person  
at a time.  
MAC address – Media Access Control  
address  
The permanent hardware address of a device  
assigned by its manufacturer. MAC  
addresses are expressed as six pairs of  
hexadecimal characters (0-9 and a-f), with  
each pair separated by colons. For example:  
1a:2b:23:5b:66:9a  
Port  
In TCP and UDP networks, an endpoint to a  
logical connection. The port number identifies  
what type of port it is. For example, port 80 is  
used for HTTP traffic.  
Mass Storage  
PIN – Personal Identification Number  
A secret code used for individual access to  
for example computer networks. Generally, a  
PIN is made up of 4 to 10 digits.  
Various techniques and devices used to store  
large amounts of data. An example of a mass  
storage device is a hard disk.  
NAT – Network Address Translation  
PPP – Point-to-Point Protocol  
A service performed by many routers that  
A protocol for serial data transmission that is  
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Glossary  
used to carry IP (and other protocol) data  
between the service provider and your  
computer.  
customers to operate their phones. Carries  
authentication, billing and information about  
the individual subscriber, as well as address  
book and other personalized information.  
Private IP Address  
A private IP Address is typically assigned to a  
client on a LAN (Local Area Network) and is  
not used outside the LAN. Private IP  
addresses are typically used when multiple  
computers share the same Internet  
connection.  
SMB – Server Message Block  
An application-level network protocol mainly  
applied to shared access to files, printers,  
serial ports, and miscellaneous  
communications between nodes on a  
network. SMB was later renamed to CIFS  
(Common Internet File System) with more  
features added, including support for  
symbolic links, hard links, and larger file  
sizes.  
Protocol  
A set of rules governing the transmission of  
data. In order for a data transmission to work,  
both ends of the connection have to follow the  
rules of the protocol.  
SSID – Service Set Identifier  
A unique network name that differentiates  
one wireless device from another. Wireless  
PCs configured with the same SSID can  
access the same network.  
Public IP Address  
A public IP address is a globally unique  
number that identifies a device on the  
Internet. Anyone on the Internet can connect  
to the device using the public address.  
Subnet  
A portion of a network. The subnet is  
distinguished from the larger network by a  
subnet mask that selects some of the  
computers of the network and excludes all  
others. The subnet’s devices remain  
physically connected to the rest of the  
network, but they are treated as though they  
were on a separate network.  
PUK – Personal Unblocking Key  
A secret code made up of 8 to 10 digits. The  
PUK is used to reactivate a SIM card that has  
been blocked.  
Roaming  
The movement between microcells in a radio  
network. Roaming service is used to provide  
network access independent of where the  
user resides and what service provider that is  
running the network.  
Subnet mask  
A mask that defines a subnet. See also  
Network mask.  
Routing  
Switching  
The forwarding of data between a local  
network and the Internet on the most efficient  
route, based on the data’s destination IP  
address and current network conditions. A  
device that performs routing is called a router.  
Routing data traffic by setting up temporary  
connections between two or more network  
points. This will take the data toward its  
intended destination.  
TCP – Transmission Control Protocol  
See TCP/IP.  
RSSI – Received Signal Strength Indicator  
The RSSI is an indicator of the strength of the  
received radio signal.  
TCP/IP – Transmission Control Protocol /  
Internet Protocol  
The basic protocols used on the Internet.  
SIM – Subscriber Identity Module  
The “smart card” required by all mobile  
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Glossary  
TCP is responsible for dividing data up into  
packets for delivery and reassembling them  
at the destination. IP is responsible for  
delivering the packets from source to  
destination. When TCP and IP are bundled  
with higher-level applications such as HTTP,  
FTP, Telnet, and so on, TCP/IP refers to this  
whole suite of protocols.  
WCDMA and a core network based on the  
General Packet Radio Service (GPRS).  
URL – Uniform Resource Locator  
The address of a resource on the Internet, for  
USB – Universal Serial Bus  
An interface for connecting peripherals such  
as storage devices and printers to a host.  
TFTP – Trivial File Transfer Protocol  
A TCP/IP protocol commonly used for  
software downloads.  
WAN – Wide Area Network  
A network of computers that covers a large  
geographical distance. With respect to the  
Ericsson W21, WAN refers to the Internet.  
TKIP – Temporal Key Integrity Protocol  
A protocol used for WPA data encryption. It  
ensures that a unique master key is  
generated for each packet, supports message  
integrity and sequencing rules, and supports  
re-keying mechanisms. TKIP avoids the  
problems of WEP static keys by dynamically  
changing data encryption keys.  
WCDMA – Wideband CDMA  
The radio access technology for wideband  
wireless access supporting 3G services. It  
allows very high speed multimedia services  
like wireless Internet access and  
videoconferencing. WCDMA is also known as  
CDMA DS (Direct Sequence).  
UDP – User Datagram Protocol  
A connection-less transport service that  
dispenses with the reliability services  
provided by TCP. UDP gives applications a  
direct interface with IP and the ability to  
address a particular application process  
running on a host via a port number, without  
setting up a connection session.  
WEP – Wired Equivalent Privacy  
A method for data encryption on wireless  
networks. Data is encrypted into blocks of  
either 64 bits length or 128 bits length. The  
encrypted data can only be sent and received  
by users with access to a private encryption  
key.  
UPnP – Universal Plug and Play  
A networking architecture that provides  
compatibility among networking equipment,  
software, or between equipment and  
software.  
Wireless  
A common term used to describe  
telecommunications in which radio waves  
(rather than some form of wire) carry the  
signal over part or all of the communication  
path.  
UPnP IGD – UPnP Internet Gateway Device  
A standard used by UPnP aware clients, such  
as MSN Messenger, to work properly from  
behind a NAT.  
WLAN – Wireless Local Area Network  
A WLAN is a network in which a mobile user  
can connect to a LAN through a wireless  
(radio) connection. The IEEE 802.11 standard  
specifies the technologies for Wireless LANs.  
UMTS – Universal Mobile  
Telecommunications Service  
A 3G wireless system that delivers high-  
bandwidth data and voice services to mobile  
users. UMTS has an air interface based on  
WPA – Wi-Fi Protected Access  
An authentication and encryption standard for  
wireless networks. WPA addresses the  
security limitations of WEP, providing a  
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Glossary  
stronger data encryption method; TKIP. WPA  
data encryption is based on a WPA master  
key. The master key is derived from the  
passphrase and the network name (SSID) of  
the device.  
WPA2 – Wi-Fi Protected Access 2  
An enhanced version of WPA. For data  
encryption, WPA2 uses AES instead of TKIP.  
WUI – Web User Interface  
In Ericsson W21 the WUI refers to a built-in  
web basaed configuration tool with wizard  
support.  
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Ericsson Enterprise AB  
© Ericsson AB 2007, 2008 - All Rights Reserved  
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