Eaton Electrical Power Supply ASY0567 User Manual

Powerware Series  
®
Eaton 9170+ UPS  
3–18 kVA  
User's Guide  
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Class A EMC Statements  
FCC Part 15  
NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to  
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference  
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate  
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful  
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful  
interference in which case the user will be required to correct the interference at his own expense.  
ICES-003  
This Class A Interference Causing Equipment meets all requirements of the Canadian Interference Causing  
Equipment Regulations ICES‐003.  
Cet appareil numérique de la classe A respecte toutes les exigences du Reglement sur le matériel brouilleur du  
Canada.  
EN 50091-2  
Some configurations are classified under EN 50091‐2 as “Class‐A UPS for Unrestricted Sales Distribution.” For  
these configurations, the following applies:  
WARNING This is a Class A‐UPS Product. In a domestic environment, this product may cause radio interference, in  
which case, the user may be required to take additional measures.  
VCCI Notice  
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Special Symbols  
The following are examples of symbols used on the UPS or accessories to alert you to important  
information:  
RISK OF ELECTRIC SHOCK - Indicates that a risk of electric shock is present and the  
associated warning should be observed.  
CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for  
additional information, such as important operating and maintenance  
instructions.  
This symbol indicates that you should not discard the UPS or the UPS batteries  
in the trash. This product contains sealed, lead‐acid batteries and must be  
disposed of properly. For more information, contact your local recycling/reuse or  
hazardous waste center.  
This symbol indicates that you should not discard waste electrical or electronic  
equipment (WEEE) in the trash. For proper disposal, contact your local  
recycling/reuse or hazardous waste center.  
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Table of Contents  
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TABLE OF CONTENTS  
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Chapter 1  
Introduction  
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®
The Eaton 9170 uninterruptible power system (UPS) is a modular UPS  
that contains battery modules and power control modules (referred to as  
power modules). These modules plug into a rack cabinet structure  
containing additional control, communication, and display functions that  
enable integrated control of all power modules. The UPS is housed in a  
single cabinet, with extra battery capacity housed in auxiliary battery  
cabinets.  
The pluggable power modules can be removed and replaced  
(hot-swapped) without powering the UPS down if the UPS has sufficient  
redundant capacity. Battery modules may also be hot-swapped for  
maintenance. Power control circuitry in the cabinet senses problems in  
power modules, and automatically transfers control and load to the  
remaining power modules.  
All power modules share the load requirements equally. For example,  
three power modules are capable of supplying a total of 9 kVA. If a load  
requires only 4.5 kVA, each power module supplies 1.5 kVA to the  
output. If one power module is removed or for some reason fails, each  
of the two remaining power modules would supply half of the load, or  
2.25 kVA. In other words, redundancy exists when the load can be  
supplied by less than all of the installed power modules.  
The UPS can be configured with up to seven power and/or optional  
battery charger modules; its output is limited such that an excess  
number of power modules allow the failure of one or more modules  
without causing the UPS to lose any functionality.  
To permit UPS removal from the power path while maintaining power to  
the loads, an external bypass switch is required. This switch is optional  
but recommended for system serviceability.  
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INTRODUCTION  
Safety Warnings  
IMPORTANT SAFETY INSTRUCTIONS  
SAVE THESE INSTRUCTIONS  
This manual contains important instructions that you should follow during installation and  
maintenance of the UPS and batteries. Please read all instructions before operating the  
equipment and save this manual for future reference.  
CAUTION  
S
Split-phase power modules (model ASY-0673) have brown labels on the front and  
produce two output voltages: 100/100 for 200, 110/110 for 220, 120/120 for 240,  
120/120 for 208, or 127/127 for 220 Vac. Universal power modules (model ASY-0674)  
have black labels on the front and produce a single output voltage: 200, 208, 220, 230,  
or 240 Vac. DO NOT mix the two types of power modules in the same Eaton 9170+  
cabinet.  
S
S
S
S
S
Do NOT install more than seven power and/or optional battery charger modules in the  
system.  
Battery modules to be used in the Eaton 9170+ system are model ASY-0529. Each  
battery module weighs 14 kg (30 lb). Use care in lifting and moving battery modules.  
All input and output wiring must be copper and adequate to carrying currents as listed in  
The user is required to provide power input and output disconnect devices for the UPS.  
These must be within sight of the UPS and easily accessible. For a plug-receptacle unit,  
the plug serves as the power input disconnect device, which must also be readily  
accessible.  
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INTRODUCTION  
Consignes de Sécurité  
CONSIGNES DE SÉCURITÉ IMPORTANTES  
CONSERVER CES INSTRUCTIONS  
Ce manuel comporte des instructions importantes que vous êtes invité à suivre lors de toute  
procédure d'installation et de maintenance des batteries et de l'onduleur. Veuillez consulter  
entièrement ces instructions avant de faire fonctionner l'équipement et conserver ce manuel  
afin de pouvoir vous y reporter ultérieurement.  
ATTENTION!  
S
Les blocs de puissance à phase auxiliaire (modèle ASY-0673) sont dotés d'étiquettes  
marron sur le dessus et produisent deux tensions de sortie : 100/100 pour 200, 110/110  
pour 220, 120/120 pour 240, 120/120 pour 208, ou 127/127 pour 220 Vca. Les blocs de  
puissance universels (modèle ASY-0674) sont dotés d'étiquettes noires sur le dessus et  
produisent une seule tension de sortie : 200, 208, 220, 230 ou 240 Vca. NE mélangez  
PAS les deux types de blocs de puissance dans le même module d'unité d'alimentation.  
S
S
N'installez PAS plus de sept chargeurs de batteries optionnels et/ou de puissance dans  
le système.  
Les modules de batterie à utiliser dans le système Eaton 9170+ correspondent au modèle  
ASY-0529. Chaque module de batterie pèse 14 kg (30 lb). Levez ou déplacez les modules  
de batterie avec soin.  
S
S
S
Tous les câblages d'entrée et de sortie doivent être en cuivre et doivent prendre en  
Couplez tous les boulons en maintenant les conducteurs de sortie sur les valeurs  
L'utilisateur doit fournir des appareils de déconnexion de l'alimentation en entrée et en  
sortie pour l'onduleur. Ceux-ci doivent se trouver dans le périmètre de l'onduleur et être  
faciles d'accès. En ce qui concerne l'unité de prise, la prise sert d'appareil de  
déconnexion de l'alimentation en entrée, laquelle doit également être facile d'accès.  
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INTRODUCTION  
Advertencias de Seguridad  
INSTRUCCIONES DE SEGURIDAD IMPORTANTES  
GUARDE ESTAS INSTRUCCIONES  
Este manual contiene instrucciones importantes que debe seguir durante la instalación y el  
mantenimiento del SIE y de las baterías. Por favor, lea todas las instrucciones antes de  
poner en funcionamiento el equipo y guarde este manual para referencia en el futuro.  
PRECAUCIÓN  
S
Los módulos de potencia de fase dividida (modelo ASY-0673) portan etiquetas de color  
café en la parte delantera y producen dos voltajes de salida: 100/100 para 200, 110/110  
para 220, 120/120 para 240, 120/120 para 208 ó 127/127 para 220 Vca. Los módulos de  
potencia universal (modelo ASY-0674) portan etiquetas negras en la parte delantera y  
producen un solo voltaje de salida: 200, 208, 220, 230 ó 240 Vca. NO combine los dos  
tipos de módulos de potencia en el mismo gabinete de la Unidad de distribución de  
alimentación.  
S
S
NO instale en los módulos de potencia del sistema más de siete módulos de potencia  
y/o de cargadores opcionales de baterías.  
Los módulos de baterías a utilizarse en el sistema Eaton 9170+ son del modelo  
ASY-0529. Cada módulo de batería pesa 14 kg (30 lb). Levante y mueva con cuidado los  
módulos de baterías.  
S
Todo el cableado de entrada y de salida debe ser de cobre y del tipo adecuado para  
S
S
Apriete todos los pernos que sostengan los conductos de alimentación de entrada y de  
Se le solicita al usuario suministrar dispositivos de desconexión de entrada y salida de  
alimentación para el SIE. Éstos deben estar a la vista del SIE y ser de fácil acceso. Para  
una unidad con receptáculo de conexión, el conector funge como dispositivo de  
desconexión de entrada de alimentación, el cual también debe estar fácilmente  
accesible.  
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INTRODUCTION  
Physical Features  
Eaton 9170+ system features. Six-slot and 12-slot cabinets are also  
available; external battery cabinets are available in 6-, 9-, and 12-slot  
sizes.  
Front Panel  
Display  
Front Cover  
Figure 1. Three-Slot Cabinet (Front View)  
Communication  
Slots  
DB-9  
Communication  
Port  
Power Outlets  
(optional)  
Input Power  
Cable (optional)  
Figure 2. Three-Slot Cabinet (Rear View)  
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INTRODUCTION  
Front Panel Display  
Front Cover  
Cabinet Base  
Figure 3. Nine-Slot Cabinet (Front View)  
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INTRODUCTION  
DB-9 Communication Port  
Communication  
Slots  
Wiring Access  
Power Outlets  
(optional)  
Input Power  
Cable (optional)  
Figure 4. Nine-Slot Cabinet (Rear View)  
Handle/Latch  
Release  
Handle  
Thumbscrew  
Insertion/Extraction  
Cams  
Figure 5. Power Module (ASY-0673 and ASY-0674)  
Secondary Stop  
Release  
Latch Release  
Figure 6. Battery Module (ASY-0529)  
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INTRODUCTION  
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Chapter 2  
Installation Setup  
This chapter explains how to set up and install the Eaton 9170+  
cabinets:  
S Setup, including clearances and location requirements  
S Caster cart installation (for 3- and 6-slot cabinets)  
S Stabilizer bracket installation (for 12-slot cabinets)  
S Rack-mount installation (for 3- and 6-slot cabinets)  
S Floor anchor kit installation  
S Moving the cabinets  
Equipment Clearances  
All cabinet sizes require the following clearances to allow for servicing  
and adequate ventilation:  
S Sides: 15.2 cm (6)  
S Top and back: 30.5 cm (12)  
S Front: 91.5 cm (36)  
If flexible conduit connects the UPS to the service input and load  
distribution panels, you may be able to gain access for servicing by  
moving the UPS. If this is the case, you must still leave 30.5 cm (12)  
clearance at the back and 15.2 cm (6) at the sides of the UPS for  
ventilation.  
NOTE Do not block the ventilation holes on each side and the back of the cabinet.  
Nine- and 12-slot external battery cabinets may be installed with bases  
tight against the UPS cabinet base and against each other. Six-slot  
cabinets require 15.2 cm (6) of separation.  
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INSTALLATION SETUP  
Location Requirements  
Install the Eaton 9170+ UPS as close as possible to the equipment or  
the load distribution panel it will protect. If this distance is more than  
7.6m (25 ft), transient noise can reappear in the electrical distribution  
system.  
If a separate external battery cabinet is installed, the battery cabinets  
must be adjacent to the Eaton 9170+ UPS. If the batteries will be farther  
from the cabinet than the standard cables allow, contact your service  
representative or your local distributor for assistance.  
UPS Setup  
The Eaton 9170+ UPS is shipped in a carton on a shipping pallet. Power  
and battery modules are shipped in separate boxes on another pallet.  
Three-slot cabinets and modules are shipped on one pallet. Refer to the  
unpacking instruction sheet (LTS-1724) packed inside the UPS shipping  
carton.  
NOTE Verify that all Eaton 9170+ UPS power modules are the proper type for the UPS  
cabinet: Split-phase power modules have brown labels; universal (single-phase) power  
modules have black labels. Do not mix brown and black modules in the same UPS cabinet.  
Three- and Six-Slot Cabinets  
NOTE Do not attempt to lift the cabinet by the module shelves or other convenient edges  
or covers.  
To set up 3- or 6-slot cabinets:  
1. Place the cabinet in its intended operating location.  
2. If an optional caster cart is included for cabinet mobility, see  
to mount the cabinet on the cart and stabilize it using the cart foot  
pads.  
3. Cut the lifting straps or slip them off the cabinet base tabs.  
4. If an optional floor anchor kit is included for extra stability, see  
brackets.  
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INSTALLATION SETUP  
5. If installing the 3- or 6-slot cabinet in a rack, see ”Rack-Mount  
cabinet in the rack.  
6. If you are installing an external battery cabinet, continue to “Battery  
If you do not have an external battery cabinet, continue to “UPS  
Nine- and Twelve-Slot Cabinets  
CAUTION  
Do NOT lower the casters or attempt to move the cabinet with the power or battery modules  
installed.  
To set up 9- or 12-slot cabinets:  
1. Lower the four cabinet casters (one at each corner of the cabinet  
base) by using a 1/2hex-style socket wrench to turn each bolt  
clockwise.  
2. With all casters fully extended, carefully roll the cabinet down the  
ramp to its intended operating location.  
NOTE For 12-slot cabinets. Before moving the 12-slot cabinet to its intended operating  
two stabilizer brackets.  
3. Stabilize the cabinet in its operating location by turning the four  
caster bolts counter-clockwise until the cabinet rests on the floor.  
Place a plastic cap into each bolt access hole.  
NOTE If the floor is uneven and the cabinet is tilted or unstable, you may need to place a  
thin steel plate under a corner. Do not use the caster bolts to level the cabinet.  
4. If an optional floor anchor kit is included for extra stability, see  
brackets.  
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INSTALLATION SETUP  
5. If installing the 9- or 12-slot cabinet in a rack, follow the installation  
instructions with the 9- and 12-slot rack-mount kit.  
6. If you are installing an external battery cabinet, continue to “Battery  
If you do not have an external battery cabinet, continue to “UPS  
Caster Cart Installation (Three- and Six-Slot Cabinets)  
An optional caster cart (ASY-0527) is available for 3- and 6-slot cabinets  
NOTE The UPS cabinet is heavy (see page 105). This procedure requires two people to lift  
and position the cabinet onto the caster cart. Lift the cabinet using four lifting straps shipped  
with the cabinet; do not attempt to lift the cabinet by the module shelves or other convenient  
edges or covers.  
Caster Cart  
Figure 7. Three-Slot Cabinet Being Lowered onto Caster Cart  
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INSTALLATION SETUP  
To install the caster cart:  
1. Place the caster cart (shipped separately from the UPS cabinet)  
under the cabinet before installing power and battery modules and  
before making connections to the intended power source.  
The cart requires no bolts or other hardware to fasten it to the UPS  
cabinet. It is shaped to fit securely under the cabinet, ensuring  
proper alignment after placing the cabinet on the cart.  
2. Four foot pads under the cart keep the cart from rolling when it is in  
its intended location. Turn each threaded foot to lower it to the  
floor. When the foot is tight against the floor, turn the locknut on  
the threaded foot up tight against the bottom of the cart to keep the  
foot from rotating.  
3. If leveling of the UPS is required, use the foot pads to raise a side  
or corner before locking them with their locknuts.  
Stabilizer Bracket Installation (Twelve-Slot Cabinet Only)  
The 12-slot Eaton 9170+ UPS cabinet is shipped with two stabilizer  
brackets. These brackets must be attached to the wall or the floor  
behind the UPS cabinet. Under all module-loading conditions, they act as  
a protective stop to prevent the cabinet from falling forward if it is  
unintentionally pushed away from the wall.  
Each bracket has holes that enable it to be attached by screws to either  
the wall or the floor (or both) behind the intended cabinet installation  
base itself.  
To install the stabilizer brackets:  
1. Select the location for the brackets, approximately 30–41 cm  
(12–16) apart, at the floor/wall intersection behind the intended  
cabinet location.  
2. Using the proper type of customer-supplied screws for the intended  
screws must be driven into structural material such as wall studs.  
3. Roll the UPS cabinet to its intended location. Position the rear  
section of the cabinet base under the open ends of the stabilizer  
brackets as far as the cabinet will go.  
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INSTALLATION SETUP  
4. Turn all four caster bolts counter-clockwise until the cabinet rests  
on the floor. Place a plastic cap into each bolt access hole.  
NOTE If the floor is uneven and the cabinet is tilted or unstable, you may need to place a  
thin steel plate under a corner. Do not use the caster bolts to level the cabinet.  
Stabilizer Bracket  
Figure 8. Stabilizer Bracket Installation  
Rack-Mount Installation (Three- and Six-Slot Cabinets)  
NOTE For 9- and 12-slot cabinets, follow the installation instructions with the 9- and  
12-slot rack-mount kit.  
NOTE The UPS cabinet is heavy (see page 105). This procedure requires two people to lift  
and position the cabinet into the equipment rack. Install the cabinet in the rack before  
installing power and battery modules and before making connections to the intended power  
source.  
The 3- and 6-slot UPS cabinets may be installed in an EIA-standard  
48.3 cm (19) equipment rack. An optional rack-mounting kit (ASY-0547),  
containing brackets and required hardware, is available.  
For each 3-slot section, use the following mounting procedure to convert  
the UPS cabinet and install it in the equipment rack:  
1. Remove the four screws (two on either side) securing the top cover  
of the UPS cabinet. Carefully lift the cover straight up and off to  
avoid stressing the front panel display. Set the cover aside.  
2. Remove the two cabinet side covers (four covers in 6-slot cabinets)  
by lifting the top edge. No other hardware must be detached. Store  
or discard the side covers.  
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INSTALLATION SETUP  
3. Carefully replace the UPS cabinet top cover and secure with the  
the front panel display.  
4. Install three metal clip nuts onto each side flange (six clip nuts on  
Tab Slots  
Metal Clip Nuts  
Figure 9. Metal Clip Nut and Tab Slot Locations  
5. Install a rack-mount ear (two for 6-slot cabinets) on each side of the  
Insert the two offset tabs on the rear edge of the ear into the  
the ear forward until it is flush against the UPS cabinet side frame.  
Using three 1/4-20 1/2Phillips-head bolts, screw the bolts into  
Rack-Mount Ear  
Figure 10. Rack-Mount Ear Installed  
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INSTALLATION SETUP  
6. Select the position for the UPS in the equipment rack.  
7. Select the proper holes in the rail that position the UPS at the  
desired location in the rack.  
8. With one person lifting each side of the UPS cabinet, carefully slide  
the UPS into the equipment rack until the rack-mount ears of the  
cabinet are flush with the front vertical rails of the rack. Verify that  
the holes in the ears align with the holes in the rack.  
®
9. Secure the UPS in the rack using eight 10-32 1/2Torx screws  
(16 for 6-slot cabinets) or other appropriate customer-specified  
screws.  
Floor Anchor Kit Installation  
An optional floor anchor kit (ASY-0548) is available for all sizes of the  
Eaton 9170+ UPS. The kit helps to stabilize the UPS or battery cabinet in  
the event of accidental bumps or small floor movements. Any testing to  
specific seismic requirements is the responsibility of the customer.  
The floor anchor brackets, shipped separately from the UPS and battery  
cabinet, should be attached inside the lower front and rear edges of the  
cabinet before installing power and battery modules and before making  
connections to the intended power source.  
Use mounting hardware supplied with the floor anchor kit to attach the  
customer is responsible for specifying and supplying floor mounting  
bolts.  
Mounting Centers for 8 mm (5/16”) Floor Bolts  
A
Measurement  
36.8 cm (14.5)  
76.8 cm (30.25)  
87 cm (34.25)  
B (3- and 6-slot cabinets)  
B (9- and 12-slot cabinets)  
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INSTALLATION SETUP  
Floor Anchor  
Bracket  
B
A
Figure 11. Floor Anchor Brackets Bolted to UPS Cabinet  
Moving the Cabinets  
CAUTION  
Do NOT attempt to raise the cabinet with the power or battery modules installed.  
The Eaton 9170+ UPS and the battery cabinet are very heavy with  
power and battery modules installed. Before moving the cabinets,  
remove the power and battery modules. Move the modules separately  
from the cabinets.  
The 3- and 6-slot cabinets may be ordered with a caster cart to enable  
moving the cabinet. “Caster Cart Installation (Three- and Six-Slot  
cart to keep the cabinet from rolling when properly positioned.  
The 9- and 12-slot cabinets have casters built into the cabinet base. To  
raise the cabinet before rolling it on its casters:  
1. Verify that the cabinet contains no power or battery modules.  
2. For 12-slot cabinets. Slide the cabinet base out from under the  
stabilizer brackets in the rear section of the cabinet base.  
Remove the stabilizer brackets from the floor/wall. Follow the  
reinstall the stabilizer brackets in the new location.  
3. Locate the four plastic caps covering the caster bolts. They are at  
the corners of the cabinet base.  
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INSTALLATION SETUP  
4. Pry the caps out of the bolt access holes.  
5. Use a 1/2hex-style socket wrench to turn each of the four bolts  
clockwise. Doing so lowers the casters to allow the cabinet to roll  
on the casters.  
6. After rolling the cabinet to its intended position, turn all four caster  
bolts counter-clockwise until the cabinet rests on the floor. Place a  
plastic cap into each bolt access hole.  
NOTE If the floor is uneven and the cabinet is tilted or unstable, you may need to place a  
thin steel plate under a corner. Do not use the caster bolts to level the cabinet.  
7. After properly positioning and leveling the cabinet, insert power and  
battery modules into the cabinet as described in “Power and  
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Chapter 3  
UPS with Bypass Electrical Installation  
NOTE If you have a plug-receptacle unit, continue to “Battery Cabinet Installation” on  
WARNING  
Only qualified service personnel (such as a licensed electrician) should perform the electrical  
installation. Risk of electrical shock.  
The Eaton 9170+ UPS input power may be hardwired through conduit to  
either a main power source circuit breaker or to an optional external  
bypass switch. For hardwired installations, it is recommended that you  
install an Eaton bypass switch to enable power transfer during  
maintenance or UPS downtime. If a bypass switch is used, both UPS  
input and UPS output must be hardwired — through separate  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
External Bypass Switch  
Off  
Service  
Line  
Building  
Service  
Panel  
Load  
Distribution  
Panel  
UPS  
Off  
Service  
Line  
UPS  
Off  
Service  
Line  
UPS  
User-Supplied  
(if required)  
External Batteries  
(optional)  
Figure 12. Typical Installation with a Bypass Switch  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
Input Current Ratings  
installations. Circuit breaker ratings for units having an input line cord are  
determined by the current capacity of the line cord.  
Table 1. Required Input Circuit Breaker Sizes (200–240 Vac, 50/60 Hz)  
UPS Capacity  
3 kVA  
Input Circuit Breaker Rating  
25A  
40A  
6 kVA  
9 kVA  
60A  
12 kVA  
15 kVA  
18 kVA  
80A  
100A  
125A  
NOTE If you are installing an optional battery charger module, refer to that user's guide for  
the proper input circuit breaker sizes and ratings.  
CAUTION  
To accommodate the feature of easy system expandability, it is recommended  
that initial installation of the Eaton 9170+ UPS contains wiring to support the  
maximum capacity of the UPS cabinet: 3 kVA for 3-slot cabinets; 9 kVA for  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
breakers.  
Table 2. Recommended Wire Sizes  
Input Circuit Breaker Size  
75°C Copper Wire Size  
Conductor Screw Torque  
4.0 Nm (35 lb in)  
4.5 Nm (40 lb in)  
5.1 Nm (45 lb in)  
6.6 Nm (50 lb in)  
6.6 Nm (50 lb in)  
6.6 Nm (50 lb in)  
2
25A  
40A  
5.3 mm (10 AWG)  
2
8.4 mm (8 AWG)  
2
60A  
21.2 mm (4 AWG)  
2
80A  
26.7 mm (3 AWG)  
2
100A  
125A  
33.6 mm (2 AWG)  
2
42.1 mm (1 AWG)  
FOR U.S. INSTALLATIONS, READ THIS IMPORTANT NOTE!  
2
This table lists the mm and AWG wire size for each circuit breaker size shown on the  
wiring diagrams. The minimum recommended circuit breaker sizes for each model and  
voltage application are listed on the wiring diagrams.  
Conductor sizes shall be no smaller than the 75°C wire size based on the ampacities  
given in Table 310–16 of the National Electrical Code, ANSI/NFPA 70-1999, and  
article 220. All circuit conductors, including the neutral conductor, must be the same  
size (ampacity) wire. Code may require a larger AWG size than shown in this table  
because of temperature, number of conductors in the conduit, or long service runs.  
Follow local code requirements.  
Bypass Switches  
Bypass switches are available in two types: Make-Before-Break (MBB)  
and Break-Before-Make (BBM).  
An MBB switch makes a new connection before it breaks the original  
connection. For example, if you turn an MBB switch from UPS to LINE,  
the bypass switch connects the load to AC input power before  
configurations.)  
A BBM switch breaks the original connection before it makes a new  
one. If you turn a BBM switch from UPS to LINE, the switch  
disconnects the load from UPS output power before connecting the load  
to AC input power.  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
NOTE In the UPS or LINE position, AC input power is still connected to the input terminals  
inside the UPS.  
Table 3. Bypass Switch Positions  
Switch Position  
Description  
LINE  
Connects the load directly to AC input power and disconnects UPS output. AC input power is  
still connected to the UPS input.  
OFF  
Disconnects the load from the UPS output power and AC input power, as well as AC input  
power to the UPS input.  
UPS  
Connects the UPS output to the load.  
SERVICE  
Like the LINE position, SERVICE connects the load directly to AC input power and disconnects  
UPS output. However, because SERVICE also disconnects AC input from the UPS, this is  
the appropriate position for UPS maintenance or repair.  
Bypass Switch Operation  
The bypass switch consists of a load position handle and a red button  
The red button:  
S Sends an electrical signal to the UPS to switch to the internal Bypass  
mode (if it is not already operating in that mode).  
S Operates a mechanical interlock, to prevent the switch from being  
turned without first signaling the UPS.  
For MBB switches, you must press the red button before you can turn  
the load position handle.  
When the red button is pressed the UPS front panel displays “Manual  
Bypass.” The load position handle can now be turned from the UPS to  
LINE position or from the LINE to UPS position.  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
After turning the load position handle to the UPS position and releasing  
the red button, the Eaton 9170+ UPS remains in Bypass mode. For  
proper operation, return the UPS to Auto mode using the following  
procedure.  
NOTE If the UPS remains in Manual Bypass mode and incoming AC power is lost, the load  
is automatically dropped. The UPS must be in Auto mode to provide battery backup power.  
NOTE If you have any questions or problems with the bypass operation, call the Help  
Desk at one of the telephone numbers on page NO TAG and ask for a UPS technical  
representative.  
B
2. Press the button until the System Control menu displays.  
3. Press the button. Mode Preference displays.  
4. Press the button to access Mode Preference. The Enter  
Password screen automatically opens.  
5. Enter the appropriate password (0377 is the default), then press the  
button.  
B
6. Press the button again and press the button until you see Auto.  
7. Press the button and listen for a click.  
8. Press ESC twice to return to the System Status Menu. The UPS is  
now in Auto mode.  
To disconnect AC input power during maintenance or service, turn the  
bypass switch to the SERVICE position.  
UPS.  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
Table 4. Bypass Switch Specifications  
Bypass Switch Models  
Rating,  
Continuous  
Height  
(A)  
Width  
(B)  
Depth  
(C)  
Mounting Centers  
Weight  
BBM  
MBB  
(D)  
(E)  
BPE12BBM1A BPE12MBB1A  
40A/300 Vac  
(CSA)  
53.4 cm  
(21.0)  
35.6 cm  
(14.0)  
17.2 cm  
(6.8)  
28.0 cm  
(11.0)  
50.8 cm  
(20.0)  
12.3 kg  
(27 lb)  
50A/300 Vac  
(UL,TÜV)  
BPE14BBM1A BPE14MBB1A  
80A/300 Vac  
53.4 cm  
(21.0)  
35.6 cm  
(14.0)  
17.2 cm  
(6.8)  
28.0 cm  
(11.0)  
50.8 cm  
(20.0)  
14.1 kg  
(31 lb)  
BPE20BBM1A BPE20MBB1A 125A/300 Vac  
53.4 cm  
(21.0)  
35.6 cm  
(14.0)  
17.2 cm  
(6.8)  
28.0 cm  
(11.0)  
50.8 cm  
(20.0)  
15.9 kg  
(35 lb)  
D
A
E
B
C
Figure 13. Bypass Switch Dimensions  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
UPS Installation with an External Bypass Switch  
WARNING  
Only qualified service personnel (such as a licensed electrician) should perform the electrical  
installation. Risk of electrical shock.  
CAUTION  
To prevent electrical shock or damage to the equipment, verify that the Eaton 9170+ UPS is  
OFF before you remove the entrance panel. The circuit breaker or disconnect switch must  
also be off at the AC input service panel. Also, turn OFF the AC disconnect and bypass  
switches before you connect any wires to the bypass switch terminal strip.  
To install the UPS with an external bypass switch:  
1. Mount the bypass switch within sight of the UPS. If you do not  
have an Eaton bypass switch or the fuse box or panel is out of  
sight, you must install a separate disconnect switch next to the  
UPS.  
The bypass switch should be mounted securely to a sturdy surface.  
You may need to turn the cabinet 90 degrees (on its side) to enable  
operator access to the switch handle.  
2. Remove the six screws in the bypass switch front cover and  
remove the cover. Remove any packing material inside the bypass  
switch.  
3. Remove knockouts in the bottom of the bypass switch for AC Line  
Input, AC to UPS Input, AC from UPS Output, and AC to the UPS  
load.  
4. Unscrew and remove the rear cover(s) of the UPS (top cover on 3-  
The entrance panel contains knockout openings for entrance and  
exit conduits and for conduit to an optional external battery cabinet.  
The entrance panel is located on the top 3-slot section for 3- and  
6-slot cabinets; on the second section for 9- and 12-slot cabinets as  
Wiring for optional emergency power-off (EPO) and bypass input  
signals passes through the opening at the top back of the cabinet.  
Wiring for an optional generator input signal must pass through a  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
Wiring Access Hole  
for Optional EPO and  
Bypass Input Signals  
Wiring Access Hole for  
an Optional Generator  
Input Signal  
Entrance Panel  
Battery Cable  
Figure 14. UPS Power Entrance Panel (Nine-Slot Cabinet Shown)  
5. Remove the knockouts in the entrance panel for AC input and AC  
output wiring.  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
6. Install the conduit adapters. AC input and AC output conductors  
must be run through separate conduits. UPS output circuits must  
be installed in dedicated conduit systems and not shared with other  
electrical circuits.  
9170+ UPS cabinet.  
3
2
1
N
+DC X3 X2 X1  
-DC  
Backplane Board  
Terminating  
Studs  
X2  
N
+DC  
X1  
-DC  
Figure 15. UPS Input and Output Terminals  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
7. Find the terminal strip inside the bypass switch cabinet. Using the  
label on the back of the bypass switch access cover and the proper  
installation wiring diagram, make the terminal strip connections and  
copper wire that is the appropriate size for the current draw.  
Figure 16. Bypass Switch Wiring Label  
8. After installing bypass switch wiring, torque the screws holding all  
input and output power conductors to the values specified in  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
Split-phase power modules (model ASY-0673, with brown labels on  
the front) are capable of supplying two output voltages: 100/100  
for 200, 110/110 for 220, 120/120 for 240, 120/120 for 208, or  
127/127 for 220 Vac, as selected through the front panel display.  
These modules produce two output voltages, typically required in  
North America, South America, and Japan.  
Universal power modules (model ASY-0674, with black labels on  
the front) are capable of supplying a single-phase output voltage:  
200, 208, 220, 230, or 240 Vac, as selected through the front panel  
display. These modules produce a single output voltage, typically  
required in Europe, the Middle East, Asia, and Africa.  
CAUTION  
the proper power modules (either split-phase or universal) are installed to produce the  
desired output voltage. Do not mix the two types of power modules in the same UPS  
cabinet.  
(a) Split-Phase Power Modules  
(b) Universal Power Modules  
(3-wire plus ground input) (2 PEN)  
(2-wire plus ground input)  
100/200, 110/220, 120/208, 120/240, 127/220 Vac  
200, 208, 220, 230, and 240 Vac  
L2  
3
2
1
3
2
1
L1  
N
L1  
L2/N  
GND  
GND  
Figure 17. UPS Input Wiring  
10. For units manufactured before 2009 that have an isolated transformer  
configurations for various voltages. Make UPS output connections  
on the backplane board terminating studs. Compression lugs  
(supplied in the accessory kit) may be installed on the proper  
terminating studs. Wires may also be terminated with ring  
terminals, which are attached to the output terminating studs.  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
various output voltages. You must also set the operating  
menu 4 2 4 for the required output voltage as shown in the wiring  
configuration drawings.  
NOTE For Eaton 9170+ UPS models with low-voltage hardwire output, it is recommended  
NOTE Failure to balance the loads may cause an overload alarm even if the full capacity of  
the UPS has not been reached.  
50 or 60 Hz  
100/200, 110/220, 127/220, 120/208, or 120/240V Out  
Menu 4 2 4 set to 200, 220, 208, or 240, as required.  
X2  
X
X1  
X
N/-DC  
X
X1  
X2  
200, 220  
208, or 240  
100, 110, 127, or 120  
50%  
100, 110, 127, or 120  
50%  
L2  
L1  
N
Figure 18. Split-Phase Power Modules  
NOTE The factory-default wiring for all high-voltage receptacles in a chassis without a  
power cord is 3-wire plus ground input. If you have a universal power module (ASY-0674), all  
receptacles MUST be re-wired for a 2-wire plus ground input configuration as shown in  
50 or 60 Hz  
200, 208, 220, 230, or 240V Out *  
Menu 4 2 4 set to 200, 208, 220, 230, or 240, as required.  
X2  
X1  
X
N/-DC  
X
*
L1  
L2/N  
Figure 19. Universal Power Modules  
12. Unscrew and remove the top rear cover of the cabinet and locate  
the terminal block.  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
13. If the bypass switch is an MBB style, notice the cable routed out of  
the left side of the bypass switch cabinet. Connect the red and  
black pair of wires (normally open) in this cable to terminals 3 and 4  
wires in this cable.)  
CAUTION  
EPO and external bypass circuits are not isolated from line voltage, and wiring must be  
installed according to local codes using conduit or suitable primary supply cables.  
The Generator On signal is isolated from line voltage and can be  
treated as NEC Class 2 wiring.  
Use 14–20 AWG, 600V wire (UL) or 14–26 AWG, 300V wire (CSA)  
for all input control signals.  
Generator On  
(normally open)  
Signal  
Common  
Plastic Cable Tie  
Emergency Power-off (normally closed)  
External Bypass *(short to common when active)  
Figure 20. Input Control Signal Wiring (for MBB Bypass Switch)  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
14. If any external hardwired control signals are required (EPO or  
CAUTION  
EPO and external bypass circuits are not isolated from line voltage, and wiring must be  
installed according to local codes using conduit or suitable primary supply cables.  
The Generator On signal is isolated from line voltage and can be  
treated as NEC Class 2 wiring.  
Use 14–20 AWG, 600V wire (UL) or 14–26 AWG, 300V wire (CSA)  
for all input control signals.  
Generator On  
(normally open)  
Signal  
Common  
Plastic Cable Tie  
Emergency Power-off (normally closed)  
External Bypass *(short to common when active)  
Generator Set  
Figure 21. Input Control Signal Wiring (for External Controls)  
15. Place the signal wires through the proper conduit or grommet  
above the terminal block and attach to appropriate terminals.  
Secure each connection by torquing terminal screws to a maximum  
0.4 Nm (3.5 lb in). Provide strain relief for cables by installing plastic  
cable ties.  
NOTE Do not strain relieve EPO or external bypass wiring with the same cable tie used for  
Generator On wires.  
16. Remove the jumper between terminals 5 and 6 only if you are  
wiring from an EPO switch. (See “Changing Parameter Settings”  
change the EPO switch type.)  
17. When all connections have been made and checked, reinstall the  
bypass switch front cover and UPS cabinet rear covers using the  
original screws.  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
System Wiring Diagrams  
Table 5. UPS with Bypass Wiring Diagrams  
Wiring Diagrams  
Output  
UPS Input  
Voltage  
UPS Output  
Voltage  
Output Wires  
Input  
System  
100/200  
110/220  
120/208  
120/240  
127/220  
100/200  
110/220  
120/208  
120/240  
127/220  
L1, L2, N*  
200  
208  
220  
230  
240  
200  
208  
220  
230  
240  
L1 – L2  
L1 – N  
220  
230  
240  
220  
230  
240  
* Split-phase power modules required.  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
The following notes are referenced in the system wiring diagrams  
NOTE 1 The customer must provide input overcurrent protection. See NEC  
size the protection device according to local code requirements.  
NOTE 2 The UPS bypass switch must be installed within sight of the UPS. To properly  
install, complete the voltage and phase check procedure in “Startup for Hardwired Units” on  
page 71. The wires coming from the side of the switch must be connected as described in  
NOTE 3 The customer must size the AC circuit conductors. All AC circuit  
conductors, including the neutral conductor, must be the same size (ampacity), have the same  
page 22 for recommended wire sizes. The UPS input and output conductors must be run  
through separate conduits.  
NOTE 4 The customer must provide output overcurrent protection. See NEC  
maximum output overcurrent protection device ratings.  
before installing the UPS. Use flexible conduit on the UPS or the external battery cabinet if  
either must be moved.  
NOTE 6 External UPS battery cabinets are optional. See “Battery Cabinet Installation” on  
page 61 for installation instructions.  
NOTE 7 UPS output circuits shall be installed in dedicated conduit systems and not shared  
with other electrical circuits.  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
S 110/220 Input, 110/220 Output  
S 120/208 Input, 120/208 Output  
S 120/240 Input, 120/240 Output  
S 100/200 Input, 100/200 Output  
S 127/220 Input, 127/220 Output  
Figure 22. External Bypass Switch (L1, L2, N), Split-Phase Power Modules  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
S 200 Input, 200 Output  
S 208 Input, 208 Output  
S 220 Input, 220 Output  
S 230 Input, 230 Output  
S 240 Input, 240 Output  
Figure 23. External Bypass Switch (L1, L2), Universal Power Modules  
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UPS WITH BYPASS ELECTRICAL INSTALLATION  
S 220 Input, 220 Output  
S 230 Input, 230 Output  
S 240 Input, 240 Output  
Figure 24. External Bypass Switch (L1, N), Universal Power Modules  
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Chapter 4  
UPS Electrical Installation  
NOTE If you have a plug-receptacle unit, continue to “Battery Cabinet Installation” on  
WARNING  
Only qualified service personnel (such as a licensed electrician) should perform the electrical  
installation. Risk of electrical shock.  
If a bypass switch is not used, the UPS input may be hardwired through  
conduit to a main power source circuit breaker, and the UPS output may  
either be hardwired to a circuit breaker in a distribution panel (as shown  
UPS. Without a bypass switch, power to the load cannot be maintained  
if the UPS is taken completely offline.  
Building  
Service  
Panel  
Load  
Distribution  
Panel  
User-Supplied  
(if required)  
External Batteries  
(optional)  
Figure 25. Typical Installation without a Bypass Switch  
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UPS ELECTRICAL INSTALLATION  
Input Current Ratings  
installations. Circuit breaker ratings for units having an input line cord are  
determined by the current capacity of the line cord.  
Table 6. Required Input Circuit Breaker Sizes (200–240 Vac, 50/60 Hz)  
UPS Capacity  
3 kVA  
Input Circuit Breaker Rating  
25A  
40A  
6 kVA  
9 kVA  
60A  
12 kVA  
15 kVA  
18 kVA  
80A  
100A  
125A  
NOTE If you are installing an optional battery charger module, refer to that user's guide for  
the proper input circuit breaker sizes and ratings.  
NOTE To accommodate the feature of easy system expandability, it is recommended that  
initial installation of the Eaton 9170+ UPS contains wiring to support the maximum capacity  
of the UPS cabinet: 3 kVA for 3-slot cabinets; 9 kVA for 6-slot cabinets; 18 kVA for 9- and  
12-slot cabinets.  
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UPS ELECTRICAL INSTALLATION  
breakers.  
Table 7. Recommended Wire Sizes  
Input Circuit Breaker Size  
75°C Copper Wire Size  
Conductor Screw Torque  
4.0 Nm (35 lb in)  
4.5 Nm (40 lb in)  
5.1 Nm (45 lb in)  
6.6 Nm (50 lb in)  
6.6 Nm (50 lb in)  
6.6 Nm (50 lb in)  
2
25A  
40A  
5.3 mm (10 AWG)  
2
8.4 mm (8 AWG)  
2
60A  
21.2 mm (4 AWG)  
2
80A  
26.7 mm (3 AWG)  
2
100A  
125A  
33.6 mm (2 AWG)  
2
42.1 mm (1 AWG)  
FOR U.S. INSTALLATIONS, READ THIS IMPORTANT NOTE!  
2
This table lists the mm and AWG wire size for each circuit breaker size shown on the  
wiring diagrams. The minimum recommended circuit breaker sizes for each model and  
voltage application are listed on the wiring diagrams.  
Conductor sizes shall be no smaller than the 75°C wire size based on the ampacities  
given in Table 310–16 of the National Electrical Code, ANSI/NFPA 70-1999, and  
article 220. All circuit conductors, including the neutral conductor, must be the same  
size (ampacity) wire. Code may require a larger AWG size than shown in this table  
because of temperature, number of conductors in the conduit, or long service runs.  
Follow local code requirements.  
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UPS ELECTRICAL INSTALLATION  
UPS Electrical Installation  
WARNING  
Only qualified service personnel (such as a licensed electrician) should perform the electrical  
installation. Risk of electrical shock.  
CAUTION  
To prevent electrical shock or damage to the equipment, verify that the Eaton 9170+ UPS is  
OFF before you remove the entrance panel. The circuit breaker or disconnect switch must  
also be OFF at the AC input service panel.  
To install the UPS without an external bypass switch:  
1. Unscrew and remove the rear cover(s) of the UPS (top cover on 3-  
The entrance panel contains knockout openings for entrance and  
exit conduits and for conduit to an optional external battery cabinet.  
The entrance panel is located on the top 3-slot section for 3- and  
6-slot cabinets; on the second section for 9- and 12-slot cabinets as  
Wiring for optional emergency power-off (EPO) passes through the  
opening at the top back of the cabinet. Wiring for an optional  
generator input signal must pass through a separate opening.  
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UPS ELECTRICAL INSTALLATION  
Wiring Access Hole  
for Optional EPO  
Wiring Access Hole for  
an Optional Generator  
Input Signal  
Entrance Panel  
Battery Cable  
Figure 26. UPS Power Entrance Panel (Nine-Slot Cabinet Shown)  
2. Remove the knockouts in the entrance panel for AC input and AC  
output wiring.  
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UPS ELECTRICAL INSTALLATION  
3. Install the conduit adapters. AC input and AC output conductors  
must be run through separate conduits. UPS output circuits must  
be installed in dedicated conduit systems and not shared with other  
electrical circuits.  
9170+ UPS cabinet.  
3
2
1
N
+DC X3 X2 X1  
-DC  
Backplane Board  
Terminating  
Studs  
X2  
N
+DC  
X1  
-DC  
Figure 27. UPS Input and Output Terminals  
4. Torque the screws holding all input and output power conductors to  
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UPS ELECTRICAL INSTALLATION  
Split-phase power modules (model ASY-0673, with brown labels on  
the front) are capable of supplying two output voltages: 100/100  
for 200, 110/110 for 220, 120/120 for 240, 120/120 for 208, or  
127/127 for 220 Vac, as selected through the front panel display.  
These modules produce two output voltages, typically required in  
North America, South America, and Japan.  
Universal power modules (model ASY-0674, with black labels on  
the front) are capable of supplying a single-phase output voltage:  
200, 208, 220, 230, or 240 Vac, as selected through the front panel  
display. These modules produce a single output voltage, typically  
required in Europe, the Middle East, Asia, and Africa.  
CAUTION  
the proper power modules (either split-phase or universal) are installed to produce the  
desired output voltage. Do not mix the two types of power modules in the same UPS  
cabinet.  
(a) Split-Phase Power Modules  
(b) Universal Power Modules  
(3-wire plus ground input) (2 PEN)  
(2-wire plus ground input)  
100/200, 110/220, 120/208, 120/240, 127/220 Vac  
200, 208, 220, 230, and 240 Vac  
L2  
3
2
1
3
2
1
L1  
N
L1  
L2/N  
GND  
GND  
Figure 28. UPS Input Wiring  
6. For units manufactured before 2009 that have an isolated transformer  
configurations. Make UPS output connections on the backplane  
board terminating studs. Compression lugs (supplied in the  
accessory kit) may be installed on the proper terminating studs.  
Wires may also be terminated with ring terminals, which are  
attached to the output terminating studs.  
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UPS ELECTRICAL INSTALLATION  
various output voltages. You must also set the operating  
menu 4 2 4 for the required output voltage as shown in the wiring  
configuration drawings.  
NOTE For Eaton 9170+ UPS models with low-voltage hardwire output, it is recommended  
NOTE Failure to balance the loads may cause an overload alarm even if the full capacity of  
the UPS has not been reached.  
50 or 60 Hz  
100/200, 110/220, 127/220, 120/208, or 120/240V Out  
Menu 4 2 4 set to 200, 220, 208, or 240, as required.  
X2  
X
X1  
X
N/-DC  
X
X1  
X2  
200, 220  
208, or 240  
100, 110, 127, or 120  
50%  
100, 110, 127, or 120  
50%  
L2  
L1  
N
Figure 29. Split-Phase Power Modules  
NOTE The factory-default wiring for all high-voltage receptacles in a chassis without a  
power cord is 3-wire plus ground input. If you have a universal power module (ASY-0674), all  
receptacles MUST be re-wired for a 2-wire plus ground input configuration as shown in  
50 or 60 Hz  
200, 208, 220, 230, or 240V Out *  
Menu 4 2 4 set to 200, 208, 220, 230, or 240, as required.  
X2  
X1  
X
N/-DC  
X
*
L1  
L2/N  
Figure 30. Universal Power Modules  
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UPS ELECTRICAL INSTALLATION  
8. If any external hardwired control signals are required (EPO or  
Generator On), unscrew and remove the top rear cover of the  
CAUTION  
EPO circuits are not isolated from line voltage, and wiring must be installed according to  
local codes using conduit or suitable primary supply cables.  
The Generator On signal is isolated from line voltage and can be  
treated as NEC Class 2 wiring.  
Use 14–20 AWG, 600V wire (UL) or 14–26 AWG, 300V wire (CSA)  
for all input control signals.  
Generator On  
(normally open)  
Signal  
Common  
Plastic Cable Tie  
Emergency Power-off (normally closed)  
External Bypass *(short to common when active)  
Generator Set  
Figure 31. Input Control Signal Wiring  
9. Place the signal wires through the proper conduit or grommet  
above the terminal block and attach to appropriate terminals.  
Secure each connection by torquing terminal screws to a maximum  
0.4 Nm (3.5 lb in). Provide strain relief for cables by installing plastic  
cable ties.  
NOTE Do not strain relieve EPO wiring with the same cable tie used for Generator On  
wires.  
10. Remove the jumper between terminals 5 and 6 only if you are  
wiring from an EPO switch. (See “Changing Parameter Settings”  
change the EPO switch type.)  
11. When all connections have been made and checked, reinstall the  
UPS cabinet rear covers using the original screws.  
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UPS ELECTRICAL INSTALLATION  
System Wiring Diagrams  
Table 8. Wiring Diagrams  
Wiring Diagrams  
Output  
UPS Input  
Voltage  
UPS Output  
Voltage  
Output Wires  
Input  
System  
100/200  
110/220  
120/208  
120/240  
127/220  
100/200  
110/220  
120/208  
120/240  
127/220  
L1, L2, N*  
200  
208  
220  
230  
240  
200  
208  
220  
230  
240  
L1 – L2  
L1 – N  
220  
230  
240  
220  
230  
240  
* Split-phase power modules required.  
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UPS ELECTRICAL INSTALLATION  
The following notes are referenced in the system wiring diagrams  
NOTE 1 The customer must provide input overcurrent protection. See NEC  
size the protection device according to local code requirements.  
NOTE 2 The customer must size the AC circuit conductors. All AC circuit  
conductors, including the neutral conductor, must be the same size (ampacity), have the same  
page 41 for recommended wire sizes. The UPS input and output conductors must be run  
through separate conduits.  
NOTE 3 The customer must provide output overcurrent protection. See NEC  
maximum output overcurrent protection device ratings.  
before installing the UPS. Use flexible conduit on the UPS or the external battery cabinet if  
either must be moved.  
NOTE 5 External UPS battery cabinets are optional. See “Battery Cabinet Installation” on  
page 61 for installation instructions.  
NOTE 6 UPS output circuits shall be installed in dedicated conduit systems and not shared  
with other electrical circuits.  
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UPS ELECTRICAL INSTALLATION  
S 110/220 Input, 110/220 Output  
S 120/208 Input, 120/208 Output  
S 120/240 Input, 120/240 Output  
S 100/200 Input, 100/200 Output  
S 127/220 Input, 127/220 Output  
Figure 32. No External Bypass (L1, L2, N), Split-Phase Power Modules  
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UPS ELECTRICAL INSTALLATION  
S 200 Input, 200 Output  
S 208 Input, 208 Output  
S 220 Input, 220 Output  
S 230 Input, 230 Output  
S 240 Input, 240 Output  
Figure 33. No External Bypass (L1, L2), Universal Power Modules  
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UPS ELECTRICAL INSTALLATION  
S 220 Input, 220 Output  
S 230 Input, 230 Output  
S 240 Input, 240 Output  
Figure 34. No External Bypass (L1, N), Universal Power Modules  
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Chapter 5  
Isolated Output Wiring Diagrams  
NOTE This chapter is only for units manufactured before 2009.  
The wiring diagrams in this section are unique and specific to  
installations in which the output of the Eaton 9170+ UPS is galvanically  
isolated from the input.  
the output AC wiring to the proper Eaton 9170+ system power  
terminals. You must also set the operating menu 4 2 4 for the required  
output voltage as shown in the wiring configuration drawings.  
NOTE Do NOT install more than seven power and/or optional battery charger modules in  
the system.  
NOTE In isolated-output installations, connect the UPS green and yellow neutral-to-ground  
Table 9. Wiring Diagrams for Isolated Output (Split-Phase Power Modules Required)  
Wiring Diagrams  
UPS Input  
Voltage  
UPS Output  
Voltage  
External  
Bypass  
Output Wires  
Input  
Output  
System  
100/200  
110/220  
115/230  
120/240  
120/208*  
100/200  
110/220  
115/230  
120/240  
120/240  
Yes  
No  
L1, L2, N  
Yes  
No  
120/208*  
127/220*  
120/208  
127/220  
L1, L2, N  
* External bypass switch, if installed, must be Break-Before-Make.  
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ISOLATED OUTPUT WIRING DIAGRAMS  
50 or 60 Hz  
100/200, 110/220, 115/230, or 120/240V Out  
with Isolated Output Option  
Menu 4 2 4 set to 200, 220, 230, or 240, as required.  
X1  
X
X3  
X0  
X2  
X
X
N-G Bond  
100, 110,  
115, or 120  
100, 110,  
115, or 120  
200, 220, 230, or 240  
N
L1  
L2  
Figure 35. Isolated Outputs – Single-Phase Voltages  
50 or 60 Hz  
120/208 or 127/220V Out  
with Isolated Output Option  
Menu 4 2 4 set to 208 or 220, as required.  
X1  
X3  
X
X0  
X2  
X
X
N-G Bond  
88 or 93  
120 or 127  
208 or 220  
N
L1  
L2  
Figure 36. Isolated Outputs – Derived Three-Phase Voltages  
Neutral-to-Ground Bonding for Isolated Output  
As required under safety regulations issued by various regulatory  
agencies, the UPS cabinet must have a ground-bond connection for the  
neutral terminal of an isolated-output system. In such a system, the  
customer must make the neutral-to-ground (also referred to as N-G or  
neutral-to-earth) connection after selecting the desired output  
configuration.  
In isolated-output systems, connect the neutral-to-ground (neutral-to-earth)  
wire to the proper terminal before making any other connections to the UPS. A  
green and yellow neutral-to-ground bonding wire is supplied, with one  
end connected to the ground (earth) UPS terminal as shown in  
be attached to the proper output neutral terminal, as specified in  
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ISOLATED OUTPUT WIRING DIAGRAMS  
Ground terminations, inside the UPS rear cover, are located directly  
output wiring terminals inside the Eaton 9170+ UPS cabinet.  
If there is any question as to the need for this bond wire, contact your  
local regulatory agency or your service representative.  
N-G Bond Wire  
X1  
X3  
X0  
X2  
Figure 37. N-G Bond Wire  
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ISOLATED OUTPUT WIRING DIAGRAMS  
System Wiring Diagrams  
The following notes are referenced in the isolated system wiring  
NOTE 1 The customer must provide input overcurrent protection. See NEC  
size the protection device according to local code requirements.  
NOTE 2 The UPS bypass switch must be installed within sight of the UPS. To properly  
install, complete the voltage and phase check procedure in “Startup for Hardwired Units” on  
page 71. The wires coming from the side of the switch must be connected as described in  
NOTE 3 The customer must provide and install this ground (earth) connection per NEC  
Sections 250-20, 250-30, 250-62, and 250-64, or local code requirements.  
NOTE 4 The customer must size the AC circuit conductors. All AC circuit  
conductors, including the neutral conductor, must be the same size (ampacity), have the same  
page 22 for recommended wire sizes. The UPS input and output conductors must be run  
through separate conduits.  
NOTE 5 The customer must provide output overcurrent protection. See NEC  
maximum output overcurrent protection device ratings.  
NOTE 6 For maximum protection against electrical noise, use isolated ground receptacles.  
See NEC Section 250-146(d).  
before installing the UPS. Use flexible conduit on the UPS or the external battery cabinet if  
either must be moved.  
NOTE 8 External battery cabinets are optional. See “Battery Cabinet Installation” on  
page 61 for installation instructions.  
NOTE 9 UPS output circuits shall be installed in dedicated conduit systems and not shared  
with other electrical circuits.  
NOTE 10 Do not connect output wiring to X1 when connecting L1 to X3. X1 produces only  
88V at 208V nominal output, and 93V at 220V.  
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ISOLATED OUTPUT WIRING DIAGRAMS  
S 100/200 Input, 100/200 Output  
S 120/208 Input, 120/240 Output (BBM  
bypass required)  
S 110/220 Input, 110/220 Output  
S 115/230 Input, 115/230 Output  
S 120/240 Input, 120/240 Output  
Figure 38. External Bypass Switch (L1, L2, N), Isolated Output for Single-Phase Voltages  
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ISOLATED OUTPUT WIRING DIAGRAMS  
S 100/200 Input, 100/200 Output  
S 120/208 Input, 120/240 Output  
S 110/220 Input, 110/220 Output  
S 115/230 Input, 115/230 Output  
S 120/240 Input, 120/240 Output  
Figure 39. No External Bypass (L1, L2, N), Isolated Output for Single-Phase Voltages  
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ISOLATED OUTPUT WIRING DIAGRAMS  
S 120/208 Input, 120/208 Output  
S 127/220 Input, 127/220 Output  
(Voltages require the bypass switch to be BBM; contact your service representative for details.)  
Figure 40. External Bypass Switch (L1, L2, N), Isolated Output for Derived Three-Phase Voltages  
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ISOLATED OUTPUT WIRING DIAGRAMS  
10  
S 120/208 Input, 120/208 Output  
S 127/220 Input, 127/220 Output  
Figure 41. No External Bypass (L1, L2, N), Isolated Output for Derived Three-Phase Voltages  
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Chapter 6  
Battery Cabinet Installation  
If you are not installing battery modules into a separate external battery  
WARNING  
Only qualified service personnel (such as a licensed electrician) should perform the battery  
cabinet installation. Risk of electrical shock.  
CAUTION  
S
S
Before connecting an external battery cabinet to the UPS cabinet or to another external  
battery cabinet, verify that all AC input power is removed from the UPS. Open the input  
service circuit breaker or turn the external bypass switch to the SERVICE position.  
Disconnect all battery strings in the UPS cabinet and/or battery cabinet to ensure DC  
voltage is removed from the internal DC buses. You can remove all battery modules or  
unplug each pair of battery modules from the cabinet backplane.  
To install an external battery cabinet:  
1. Open the carton containing the external battery cabinet cable  
assembly.  
2. Locate the 3-slot section in the UPS cabinet that contains the  
power entrance panel. Unscrew and remove the rear panel of this  
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BATTERY CABINET INSTALLATION  
Entrance Panel  
Battery Cable  
Figure 42. UPS Power Entrance Panel  
between the outer edge of the lower breakaway panel and the rear  
panel.  
4. Use the pliers to bend the entire breakaway panel (at 3 and 4 in  
1
4
3
2
Figure 43. Breakaway Panel Links  
5. Verify all hazardous voltages have been removed from the  
backplane by testing with a voltmeter or other test device.  
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BATTERY CABINET INSTALLATION  
Backplane  
Ring Terminal  
Compression Lug  
Bus-Bar Extension Assembly  
Cable Assembly  
Figure 44. Bus-Bar Extension Installation  
6. Remove the nuts holding the +DC and the –DC bus bars to the  
compression lug from the –DC bolt.  
7. Position the bus-bar extension assembly onto the +DC and –DC  
–DC bolt of the bus-bar extension assembly. Secure the assembly  
8. Use the bolt and nut supplied with the cable assembly to attach the  
ring terminal to the empty hole in the –DC bus bar.  
9. Torque all three bolts to 8.5–9.6 Nm (75–85 lb in).  
10. Loosen the three large nuts on the end of the cable assembly (see  
11. Slip the terminals of the cable assembly onto the tabs of the  
bus-bar extension, putting the tabs between the stud block and the  
fuse end and between the other stud block and the cable terminal.  
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BATTERY CABINET INSTALLATION  
Cable Assembly  
Figure 45. Battery Cable Assembly Installation  
12. Align the screw holes of the cable assembly's entry plate with  
entry plate with screws supplied with the cable assembly.  
13. If the battery cable will be installed in customer-supplied flexible or  
other conduit (as required by local wiring codes), loosen the two  
the clamp by loosening the star nut on the inside of the entry plate,  
leaving the nut in place. Replace the clamp with a panel-to-conduit  
feedthrough and secure it with the star nut.  
14. Secure the cable assembly terminals by tightening the nuts onto  
the backplane bus bars. Also tighten the third nut, holding the other  
fuse end. Torque all three nuts to 8.5–9.6 Nm (75–85 lb in).  
15. Reinstall the UPS cabinet rear cover using the original screws.  
16. If the battery cable will be installed in flexible or other conduit, pull  
the conductors through the conduit. Attach the conduit to both the  
UPS power entrance panel and the battery cabinet entrance panel  
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BATTERY CABINET INSTALLATION  
+
Figure 46. Battery Cable Installed in Battery Cabinet  
17. Secure the +, the , and the  
conductors to the proper  
compression lugs on the battery cabinet backplane as shown in  
(75–85 lb in).  
18. If an additional battery cabinet will be connected to the first, in a  
daisy-chain configuration, use another external battery cabinet cable  
assembly for the connections between the battery cabinets (see  
19. Locate the daisy-chained cable on the rear of the first battery  
cabinet in the section below the location of the first cable assembly.  
Follow this procedure for connecting any additional daisy-chained  
battery cabinets.  
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BATTERY CABINET INSTALLATION  
To UPS or Previous  
Battery Cabinet  
To Next  
Battery Cabinet  
Figure 47. Connecting Additional Battery Cabinets  
20. Reinstall the remaining rear covers using the original screws.  
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Chapter 7  
UPS Startup  
This section provides step-by-step instructions for starting your Eaton  
9170+ system. Follow these procedures closely to avoid potential  
damage to your equipment or the UPS and to protect yourself and  
others from hazardous operating conditions.  
CAUTION  
S
This UPS contains its own energy source (batteries). The output receptacles may carry  
hazardous voltage even when the UPS is not connected to an AC supply. When AC input  
voltage is present, the Eaton 9170+ system can provide output voltage even though its  
batteries are disconnected. To confirm that there is no UPS output voltage, always  
disconnect all of the AC input sources and unplug all strings of internal battery modules;  
if the UPS has one or more separate battery cabinets, open (push in) the DC disconnect  
switch button on each battery cabinet or unplug all battery strings in each battery  
cabinet.  
S
S
To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity  
controlled, indoor environment, free of conductive contaminants. Ambient temperature  
must not exceed 40°C (104°F). Do not operate near water or excessive humidity (95%  
maximum).  
For optimum battery life, ambient temperature should not exceed 25°C (77°F). Battery  
life is substantially reduced if ambient temperature is higher.  
Power and Battery Module Installation  
To install the power and battery modules into the Eaton 9170+ cabinet:  
1. Remove the front cover(s) of the cabinet.  
The covers have spring latches on the left and right sides that hold  
them in place.  
NOTE Place battery modules below all power modules in the UPS cabinet. Two battery  
modules (side-by-side) are required to complete each battery string.  
2. Insert the battery modules into the cabinet.  
Push each module firmly until the front latch snaps to secure the  
module.  
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UPS STARTUP  
NOTE All power modules in the Eaton 9170+ UPS cabinet must be of the same type:  
Split-phase power modules have brown labels; universal (single-phase) power modules have  
black labels. Do not mix brown and black modules in the same UPS cabinet.  
NOTE Do NOT install more than seven power and/or optional battery charger modules in  
the system.  
3. Insert the power modules into the upper slots of the cabinet. To  
insert a power module:  
Lower the front slightly and lift the rear edge over the safety stop  
on the center support rail. Keep the module handle extended until  
Raise the power module handle to secure the module into the  
cabinet. Be sure the handle latch snaps into place. Tighten the  
thumbscrew on the handle.  
Figure 48. Inserting the Modules  
install the battery modules.  
5. Reinstall the front cover(s).  
6. Continue to the following section, “Startup for Plug-Receptacle  
Units” if your cabinet has a power cord already attached. If you  
hardwired the UPS, skip to “Startup for Hardwired Units” on  
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UPS STARTUP  
Startup for Plug-Receptacle Units  
To start a plug-receptacle unit:  
1. Plug the power cable of the unit into an approved, functional power  
outlet.  
2. If external battery cabinets are installed, check the cable  
connections between the UPS and external battery cabinets.  
Close the DC disconnect switch button on the back of each external  
battery cabinet. Insert the switch key supplied with the cabinet into  
the button and turn clockwise 1/2-turn. Pull the button out to close  
the switch. Turn the key back counter-clockwise, and remove the  
key.  
3. Ensure that all power modules are properly installed and latched  
into the UPS cabinet.  
4. If you are installing power management software, connect your  
using the supplied communication cable.  
DB-9 Communication Port  
for Computer Cable  
Figure 49. Communication Port  
5. The UPS front panel display automatically turns on whenever input  
power is present and at least one power module is installed. Set up  
the initial operating parameters through the front panel display (see  
NOTE The unit has no physical On/Off switch. Access the UPS On/Off function through the  
front panel display.  
NOTE If the UPS has been manually set to operate in Bypass or Battery mode, change the  
System Control Mode Preference (menu 4 1) selection to Auto to return to normal Auto mode  
operation.  
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UPS STARTUP  
6. If applicable, test proper operation of optional external control  
signals and computer communication before connecting the load.  
7. Plug the equipment to be protected into the UPS output  
receptacles. Turn on the equipment that is connected to the UPS.  
NOTE DO NOT protect laser printers with the UPS because of the exceptionally high power  
requirements of the heating elements.  
NOTE The total volt-ampere load must not exceed the volt-ampere rating of the entire  
cabinet. Failure to balance the loads may cause an overload alarm even if the full capacity of  
the UPS has not been reached.  
For Eaton 9170+ UPS models with low-voltage output receptacles,  
it is recommended to divide loads between upper and lower  
receptacles as equally as possible. (In some configurations, each  
set of receptacles is limited to one half of the total UPS capacity.)  
Whether the cabinet has one panel containing eight receptacles,  
two panels containing 16 receptacles, or three panels containing  
24 receptacles, you should try to supply half of the UPS output  
through the upper half of the receptacles (X1) and the other half  
through the lower half of the receptacles (X2), as shown in  
X1  
X2  
X1  
X2  
Figure 50. Balancing Receptacle Loads  
NOTE The factory-default wiring for all high-voltage receptacles in a chassis without a  
power cord is 3-wire plus ground input. If you have a universal power module (ASY-0674), all  
receptacles MUST be re-wired for a 2-wire plus ground input configuration as shown in  
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UPS STARTUP  
Startup for Hardwired Units  
To start a hardwired unit:  
1. Confirm that an electrician has completed and tested the  
connection to the proper power source.  
2. If external battery cabinets are installed, check the cable  
connections between the UPS and external battery cabinets.  
3. Ensure that all power modules are properly installed and latched  
into the UPS cabinet.  
4. If you are installing power management software, connect your  
using the supplied communication cable.  
DB-9 Connector for  
Computer Cable  
Figure 51. Communication Port  
5. If your unit is wired to an external bypass switch, you must perform  
CAUTION  
Before operating the bypass switch, use the following procedure to check the wiring for  
correct installation. To prevent damage to the load, turn off the main circuit breaker in the  
load service panel or verify that the load cannot receive power from the UPS.  
6. At the bypass switch, press the red button and turn the switch to  
UPS.  
7. Remove the six screws in the bypass switch front cover and  
remove the cover to gain access to the terminal block for voltage  
measurements.  
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UPS STARTUP  
8. If external battery cabinets are installed, close the DC disconnect  
switch button on the back of each external battery cabinet. Insert  
the switch key supplied with the cabinet into the button and turn  
clockwise 1/2-turn. Pull the button out to close the switch. Turn the  
key back counter-clockwise, and remove the key.  
9. The UPS front panel display automatically turns on whenever input  
power is present and at least one power module is installed. Set up  
the initial operating parameters through the front panel display (see  
NOTE The unit has no physical On/Off switch. Access the UPS On/Off function through the  
front panel display.  
NOTE If the UPS has been manually set to operate in Bypass or Battery mode, change the  
System Control Mode Preference (menu 4 1) selection to Auto to return to normal Auto mode  
operation.  
10. Use an AC voltmeter to measure voltages on the terminal block  
shows the terminal numbering for input and output UPS  
connections.  
Record your measurements in the following chart. The voltages in  
the first column should be nearly equal to the voltages in the  
second column. If the values differ by more than a few volts, check  
the terminal block connections and correct any wiring problems.  
AC from UPS  
AC Line Input  
Measurement  
Measurement  
Output  
7 to 8*  
6 to 7*  
6 to 8*  
L1 to L2 (11 to 12*)  
N to L1 (10 to 11*)  
N to L2 (10 to 12*)  
* For some installations, there is no connection at terminals 6, 8, 10, or 12.  
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UPS STARTUP  
11. If the bypass switch is a Break-Before-Make type, skip this step and  
If the bypass switch is a Make-Before-Break type, verify that the AC  
voltages from the UPS and the AC line input are in phase. Measure  
the voltage between the following points on the terminal block and  
record in the spaces below. These measurements must be no more  
than 20 Vac; if they are, call your service representative.  
Terminal 7 to 11  
Terminal 8 to 12  
12. Measure the AC voltage between the following points on the  
terminal block and record in the space below. This reading must be  
no more than 1 Vac; if it is, call your service representative.  
Terminal 6 to 10  
13. Switch the bypass switch to LINE. Measure the voltage to the  
protected equipment (at the load distribution panel) and verify that it  
is correct.  
14. Switch the bypass switch to UPS and verify the voltage to the  
protected equipment is still correct.  
15. Reinstall the bypass switch front cover and UPS front covers using  
the original screws.  
16. If the UPS will not be operated immediately, switch the bypass  
switch to SERVICE and push in the DC disconnect switch button on  
the back panel of the external battery cabinet closest to the UPS.  
17. When starting the UPS, apply input power to the UPS by closing  
the service circuit breaker.  
If external battery cabinets are installed, close the DC disconnect  
switch button on the back of each external battery cabinet. Insert  
the switch key supplied with the cabinet into the button and turn  
clockwise 1/2-turn. Pull the button out to close the switch. Turn the  
key back counter-clockwise, and remove the key.  
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UPS STARTUP  
18. The UPS front panel display automatically turns on whenever input  
power is present and at least one power module is installed. Set up  
the initial operating parameters through the front panel display (see  
NOTE The unit has no physical On/Off switch. Access the UPS On/Off function through the  
front panel display.  
NOTE If the UPS has been manually set to operate in Bypass or Battery mode, change the  
System Control Mode Preference (menu 4 1) to Auto to return to normal Auto mode operation.  
19. If applicable, test proper operation of optional external control  
signals and computer communication before connecting the load.  
20. If there are receptacles on the UPS rear panel, plug the equipment  
to be protected into the UPS output receptacles.  
NOTE DO NOT protect laser printers with the UPS because of the exceptionally high power  
requirements of the heating elements.  
21. Turn on the equipment that is connected to the UPS.  
22. If there is an external bypass switch, turn it to UPS. Otherwise,  
close the load distribution circuit breaker(s).  
Initial Startup Parameters  
The first time the UPS is turned on, you must set or verify certain  
operating parameters before placing the UPS into operation. To set  
these initial configuration parameters:  
1. Enter the correct user security password: 0377. Move left and right  
by pressing the buttons below the <- and -> on the display. To  
Y
change the value of the selected digit, press the and buttons.  
B
When the password shows 0377, press the button.  
ENTER PASSWORD  
Password 0000  
<−  
>  
ESC  
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UPS STARTUP  
Y
B
2. Select the desired language for the display. Use the and  
buttons to scroll between English, French, German, and Spanish.  
Enter your selection by pressing the button.  
3. Set the clock for the local time and date. If the time or the date is  
correct as displayed, press the button to advance to the next  
configuration setting. Time must be entered in 24-hour format.  
Y
Press the <- and -> buttons to move left and right. Press the and  
B
buttons to increase or decrease the value of each selected digit.  
When the displayed value is correct, press the button.  
Set Time  
time  
14:51:38  
<−  
>  
ESC  
4. The output voltage is the most important operating parameter you  
must set as part of the initial configuration screens. Select the  
Y
B
desired UPS output voltage using the and buttons. Possible  
selections are 200, 208, 220, 230, and 240 Vac. (Low voltages are  
Table 9 on page 53.) Press the button when the desired output  
value is displayed.  
5. If the system includes any external battery cabinets, record the  
ampere-hour capacity of batteries installed in these cabinets. If  
using a standard cabinet, count the number of battery strings (two  
battery modules side-by-side equals one string). Each battery string  
contains 7.2 ampere-hours. Enter the total value in the next startup  
screen.  
External Capacity  
extamphr 0028.8  
<−  
>  
ESC  
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UPS STARTUP  
6. The system signals an alarm when the required output cannot be  
maintained with the loss of redundant power modules. The alarm is  
essentially disabled with a redundancy level set at 0.  
If you want the system to notify you when the number of  
redundant power modules is less than a specified level, enter a  
redundancy level. Each increment above 0 indicates the number of  
modules that can be removed from operation before the alarm  
occurs. This setting affects only the alarm; the system continues to  
operate as an N+X system even if this parameter is left at the  
default value of 0.  
Set Redundancy  
RSetting  
0
<−  
>  
ESC  
Y
7. To password-protect the UPS On/Off function, press the or  
B
button to make your selection; then press the button. If a  
password is required, the UPS On and Off functions are accessible  
only after first entering the correct password value (0377).  
ON OFF Password?  
No  
ESC  
8. The UPS is now ready to operate, and displays the normal On/Off  
function screen.  
Press the ON button on this screen to start the UPS.  
These configuration parameters are accessible during normal UPS  
operation by pressing the Config button through the front panel display.  
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Chapter 8  
Operation  
The Eaton 9170+ UPS operates in several different modes. Normally it  
operates under internal control (Auto mode) to automatically protect  
loads connected to it. An operator can enable manual override should  
servicing or testing be required.  
automatically switches between modes depending on line and load  
conditions.  
Double Conversion  
Internal Bypass  
(line conditioning)  
Battery  
Off  
Figure 52. UPS Operating Modes Under Auto Mode Control  
Double Conversion mode produces output power from the internal DC  
bus. The AC input power is rectified and boosted to supply this DC bus.  
The UPS switches automatically to and from Battery mode with no  
interruption (0 ms transfer time) as AC input power drops and returns.  
Batteries are charged in this mode.  
Battery mode produces power from the batteries to supply the internal  
DC bus.  
Internal Bypass (Bypass) mode shunts power flow around the DC/AC  
internal circuitry to keep the output powered with no line conditioning.  
Electromagnetic interference (EMI) and surge circuitry still protect the  
loads from voltage spikes and noise.  
High Efficiency (H.E.) mode is a user-programmable automatic mode  
that allows power to flow through the internal UPS bypass path for as  
long as AC input stays within the user-defined set points. If the input  
voltage or frequency deviates beyond these set points, the UPS  
transfers to Double Conversion mode. Complete loss of input voltage  
causes the UPS to transfer to Battery mode. While in H.E. mode, the  
UPS provides passive EMI filtering in the power path.  
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OPERATION  
Off mode turns off the output and most internal circuitry. Within this  
mode, Sleep mode turns off all internal circuitry when AC line is not  
present and battery voltage drops to a low threshold. If AC input voltage  
is not present in Off mode, the user can direct the UPS to enter Sleep  
mode by selecting the Battery Protect (BP) feature (see “Removing  
mode (caused by a low battery alarm condition), the UPS automatically  
recovers and, if the Auto Restart parameter is enabled, switches to  
Double Conversion mode. Auto Restart is enabled as a factory-default.  
After a discharge and subsequent low-battery shutdown, the UPS  
automatically recovers from Sleep mode if the Auto Restart parameter is  
enabled.  
Isolation  
Transformer  
(an option only  
provided  
Bypass Relay  
on units  
manufactured  
before 2009)  
Input  
(utility)  
Power  
Input Power (boost)  
Converter  
DC/AC Power Inverter  
Line/Battery  
Relay  
Internal DC  
Power Bus  
Output Relay  
EMI/RFI  
Filter  
Battery Charger  
Battery  
Modules  
(parallel)  
Capacitor Bank  
Figure 53. Eaton 9170+ UPS Functional Block Diagram  
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OPERATION  
Turning the UPS On  
The unit has no physical On/Off switch. Access the UPS On/Off function  
through the front panel display.  
If the UPS is off, press the ON button through the front panel display to  
turn the UPS on again.  
If the UPS has been manually set to operate in Bypass or Battery mode,  
change the System Control Mode Preference (menu 4 1) selection to  
Auto to return to normal Auto mode operation.  
NOTE The UPS will not start operating if AC input voltage or frequency is beyond  
acceptable limits or if the system mode selection is set to Battery. The UPS can not go  
directly from Off to Battery.  
Removing Input Power  
Always transfer the UPS to Off mode before removing input power. The  
batteries will discharge if the input line voltage is disconnected or turned  
off without first turning off the UPS.  
If the input power source will be disconnected or turned off for more  
than a day or two, transfer the UPS to Sleep mode: turn the UPS off,  
remove AC input power, press the On button, and then select Battery  
Protect (BP). Sleep mode allows the UPS to remain unpowered for up to  
six months without having to remove or recharge batteries.  
Failure to properly power down the UPS could permanently damage any  
installed batteries. Also, if batteries become severely discharged, the  
UPS might not start immediately when input power is restored.  
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OPERATION  
Front Panel Display  
The front panel has an alphanumeric display, three LED indicators, and  
1
2
1 2 9  
Wout  
USER  
#3  
3
4
watts  
Slot  
2.07 KW  
Top  
ESC  
A
B
C
Figure 54. UPS Front Panel  
Table 10. Front Panel Details  
Item  
Description  
1
2
Alphanumeric display of unit function and operating parameters. Also displays alarm/data logs.  
Alarm LED (red)  
Illuminates to signal that the unit has detected an alarm condition.  
3
4
Battery LED (yellow)  
Illuminates to signal that the unit is operating on battery power and producing output voltage.  
Line LED (green)  
Illuminates to signal that the unit is operating on AC utility power and producing output voltage.  
A and B  
C
Multi-function buttons, as labeled by the bottom line of the alphanumeric display.  
Menu/Escape button, for moving into and out of display menus. Also, for avoiding a change to a  
parameter value.  
Y
B
and  
Menu scroll up and down buttons. Also, for increasing/decreasing parameter value digits.  
Enter button, to activate/accept displayed parameter or operating mode.  
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OPERATION  
Using the Front Panel Display  
word in the top center (USER) is the security level.  
1 2 9  
Wout  
USER  
#2  
watts  
Slot  
1.87 KW  
Top  
ESC  
A
B
C
Figure 55. Typical Front Panel Display  
The number in the upper right corner (#2) identifies the cabinet slot  
(numbered from the top down) for a specific power module. #0 is  
defined as System, for observing overall system operation.  
One or two triangles at the right of the display indicate which arrow  
The words or symbols in the bottom line of the display define the  
function of the three buttons below the display:  
specific power module (the module in slot #2, in this example) or the  
overall system (slot #0).  
S Top (button B) moves to the top item in the current menu level (in  
this example, 1 2 1).  
S ESC (button C) exits the current menu level (in this example, to  
menu 1 2).  
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OPERATION  
Md:  
St:  
Current UPS operating mode  
Operational state  
Mn  
Bn  
Number of power modules  
Number of battery module strings currently online  
Total number of module slots in the cabinet  
nn  
The count of battery strings does not include additional battery strings  
contained in connected external battery cabinets.  
Md: AUTO  
M4B712  
St: ON LINE  
acvout  
232 V  
Menu  
Config OFF  
Figure 56. Front Panel Display (Normal Operation)  
Operating parameters on the third line of the display vary depending on  
B
Y
the operating mode. Use the and buttons to scroll through the  
available parameters. After five seconds of inactivity, the system  
automatically saves the parameter that was selected as the default  
display parameter. The parameters available for display are:  
S Phase 1 Input Voltage  
S Phase 2 Input Voltage  
S Phase 1 Output Voltage  
S Phase 2 Output Voltage  
S Total System Percent Load  
S Phase 1 Percent Load  
S Phase 2 Percent Load  
S Battery Voltage  
S Estimated Battery Runtime  
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OPERATION  
Parameters  
The parameters describe the UPS operation. Some useful parameters  
are input and output voltage, input and output current, and battery  
voltage, among others. Some are operator‐adjustable, such as the  
local date and time and various operating limits. All parameters are  
password-protected. Although every operating condition and parameter  
is accessible through the front panel display, you may change a value  
only if you have entered the correct password.  
NOTE After 10 minutes of inactivity, the UPS automatically deletes any active password  
level and returns to the normal running display.  
Changing Parameter Settings  
Changing an operating parameter is similar to setting initial parameters,  
you need to change, and move through the menu structure until the  
parameter name appears on the display.  
2. Press the button to access the parameter value. The Enter  
Password screen automatically opens if permission is required for a  
particular parameter.  
3. Enter the appropriate password, if applicable, and then change the  
parameter value.  
4. Press the button again to save the change. To not save the  
change, press ESC instead of the button.  
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OPERATION  
Reading the Eaton 9170+ System Logs  
The Eaton 9170+ system makes an entry in its logs each time it sounds  
an alarm or runs on battery power. This information can help in  
diagnosing power problems. You can display the UPS Inverter and Alarm  
logs on the front panel display in menu 2.  
Inverter Log  
The inverter (Battery mode) log is in menu 2 1. Move through the menu  
B
structure by pressing the Menu button and pressing the button to  
move down to menu 2. Press to move to submenu 1 and press  
again to view the most recent entry in the inverter log.  
B
The log stores up to 10 entries, in chronological order. Use the and  
Y
buttons to scroll up and down through the log entries. Each entry shows  
the date and time the unit switched to battery operation (in 24-hour  
format) and the duration of battery operation (in hours and minutes).  
2 1 1  
#0  
I 09/29 13:56 01:04  
Line Fault  
Slot  
Top  
ESC  
Figure 57. Inverter Log Entry  
running on inverter (battery power), an asterisk (*) appears beside the  
date. The Battery mode operation occurred on “09/29” (September 29)  
at “13:56” (1:56 p.m.), and the batteries supplied power for “01:04”  
(1 hour and 4 minutes).  
Table 11. Inverter Log Messages  
Message  
Explanation  
Line Fault  
UPS switched to battery because the input voltage was too high or low.  
Battery Test Battery test initiated inverter operation.  
Manual Operator initiated inverter operation.  
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OPERATION  
Alarm Log  
The alarm log is in menu 2 2. Move through the menu structure by  
B
pressing the Menu button and pressing the button to move down to  
B
menu 2. Press and then press the button to move down to  
submenu 2. The display shows the most recent entry in the alarm log.  
Y
The log stores up to 10 entries, in chronological order. Use the and  
B
buttons to scroll up and down through the log entries. Each entry shows  
the alarm code, the alarm date and time (in 24-hour format), and the  
duration (in hours and minutes).  
2 2 6  
#0  
A 02/05 17:51 04:35  
Low Battery  
Slot  
Top  
ESC  
Figure 58. Alarm Log Entry  
alarm “A” (Low Battery). If the alarm is still active, an asterisk (*)  
displays beside the letter alarm code. The alarm occurred on “02/05”  
(February 5) at “17:51” (5:51 p.m.), and the alarm was active for “04:35”  
(4 hours and 35 minutes).  
Some alarms indicate the specific power or battery module slot number.  
indicating the slot number where the fault occurred.  
2 2 6  
Slot: 7  
M 02/05 17:51 00:01  
Open Cell  
Slot  
Top  
ESC  
Figure 59. Alarm Entry for Specific Slot Number  
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OPERATION  
Table 12. Alarm Log Messages  
Message  
Explanation  
Open Cell  
Battery failure caused by open cell.  
Battery failure caused by load test.  
Internal error – contact your service representative.  
Internal error – contact your service representative.  
Weak Battery  
Phase Error  
Module Failure  
Excessive Transfers Internal error – contact your service representative.  
Precharge Failure Internal error – contact your service representative.  
Insufficient Batteries Too few battery modules; decrease load or add battery modules.  
Insufficient Modules Too few power modules; decrease load or add power modules.  
Incompatible Module A power module with incompatible firmware has been installed  
in the system; contact your service representative.  
Battery Test  
NOTE The batteries must be fully charged and the UPS must not have been on battery  
within 24 hours of the battery test.  
The Eaton 9170+ battery test runs automatically every 30 days by  
default and can also be performed manually. When the test is complete,  
the UPS automatically displays the results.  
To initiate a manual test, select menu 3 1 1. Use menu 3 1 to set the  
battery test parameters, including the test interval and time of day.  
During the battery test, the Eaton 9170+ performs an open cell test and  
displays the message “Open Cell Test” (firmware versions 2.22 and  
later) or “Open Cell” (firmware versions prior to 2.22). Both of these  
messages are different from the Open Cell alarm.  
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OPERATION  
Menu Map  
structure has six primary-level menus, System Status Menu (1) through  
Service Menu (6). Each primary menu has secondary items numbered by  
their location under the primary menu. Use the various buttons as  
shown in the map to navigate to the desired parameter.  
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OPERATION  
(Menu)  
1 1  
1 1  
1 1  
1
2
3
Input Frequency  
ACVin P1-N  
1
1
1
1
4
5
ACIin Ph1  
ACIin Ph2  
1
System Status Menu  
1 1 Input Status  
1 2 Output Status  
(ESC)  
(ESC)  
(ESC)  
(ESC)  
ACVin P2-N  
1 2  
1 2  
1 2  
1 2  
1 2  
1 2  
1 2  
1 2  
1
2
3
4
5
6
7
8
Output Frequency  
ACVout P1-N  
ACVout P2-N  
ACIout P1-N  
ACIout P2-N  
VAOut  
1
1
1
1
1
1
1
1
2
2
2
2
2
2
2
2
9
Wout  
10 Wout P1-N  
11 Wout P2-N  
12 % Full Load  
13 % Full Load P1  
14 % Full Load P2  
15 PowerFactor L1  
16 PowerFactor L2  
VAout P1-N  
VAout P2-N  
1 3  
1 3  
1 3  
1
2
3
Battery Volts  
Runtime  
Seconds on Battery  
1 3 Battery Status  
(Top)  
(ESC)  
(ESC)  
2
3
Logs  
2 1 Inverter Log  
(Logs 1–10)  
2 2 Alarm Log  
(Logs 1 - 10)  
2 3 Clear Logs  
(Top)  
(ESC)  
Diagnostics  
3 1 Battery Test  
3 1 1 Execute Test  
3 1 2 Test Results  
(ESC)  
(Top)  
3 1 2 1ꢀBattery Results  
3 1 2 2ꢀRuntime at EOT  
3 1 2 3ꢀDC Volts at EOT  
(ESC)  
(ESC)  
3 1 3 1ꢀTest Interval  
3 1 3 2ꢀTest Time  
3 1 3 Test Config  
3 2 Fan Test  
(Top)  
(ESC)  
4
System Control  
4 1 Mode Preference  
4 2 Control Settings  
4 2  
4 2  
4 2  
4 2  
1
2
3
4
System VA Limit  
Number Phases  
Nominal Frequency  
Nominal AC Vout  
4
4
4
4
2
2
2
2
5
6
7
8
Redundancy Level  
External Capacity  
Auto Restart  
(ESC)  
(ESC)  
Low Runtime Alarm  
4 3  
4 3  
4 3  
1
2
3
Inv. Relay Delay  
EPO Mode  
Ext. Bypass Mode  
4 3 Comm. Settings  
5 1 Time  
(Top)  
5
6
System ID  
(ESC) 5 2 Date  
5 3 Model Name  
5 4 Serial Number  
5 5 Software Version  
Service Menu  
(Top)  
Figure 60. Eaton 9170+ System Menu Map  
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Chapter 9  
Communication  
Eaton offers several methods of communicating with your Eaton 9170+  
system in addition to the front panel display:  
S Power Management and Protection Software  
S Optional interface kits  
S Communication slots  
S Dedicated input signals  
S DB-9 communication port  
Power Management and Protection Software  
Eaton provides several comprehensive power monitoring/management  
software products and UPS load protection software products. Each  
Eaton 9170+ UPS ships with a CD containing several of the software  
products. Visit www.eaton.com/pq/software for the latest updates to the  
products on the CD as well as any new power monitoring/management  
and protection software products.  
Optional Interface Kits  
For computer systems that already have UPS monitoring software,  
Eaton offers interface cable kits for connecting the Eaton 9170+ system  
to your computer system. The kit includes the cable, adapters, and  
instructions.  
Communication Slots  
The Eaton 9170+ UPS has two communication slots that allow quick  
installation of the optional BestDockt cards. These interface cards  
extend the capabilities of the Eaton 9170+ system to provide  
compatibility with network and remote monitoring/management  
systems.  
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COMMUNICATION  
ConnectUPSt Web/SNMP Card (BD Model)  
The ConnectUPS-BD Web/SNMP Card provides the Eaton 9170+  
system with its own ethernet network connection, allowing it to be  
remotely monitored and controlled via industry-standard Internet  
browsers. The HTML interface enables UPS monitoring and  
management from anywhere on the Internet or within your intranet. In  
addition, third-party Simple Network Management Protocol (SNMP)  
software packages may also be used to communicate remotely with the  
Eaton 9170+ system.  
The ConnectUPS-BD Web/SNMP Card also allows UPS-dependent  
computer systems to automatically shut down during extended power  
outages using the NetWatch client software provided on the Software  
Suite CD or Web site.  
Relay Interface Card (BestDock Model)  
The BestDock Relay Interface Card provides true relay contact output to  
peripheral devices. Outputs are user-selectable as normally open or  
normally closed. Refer to the instructions included with the relay card for  
more detail.  
Dedicated Input Signals  
Emergency Power-off: Connection to a facility Emergency Shutdown  
switch provides a method for emergency Eaton 9170+ system  
shutdown. Opening this connection creates an immediate shutdown of  
the Eaton 9170+ UPS output.  
Bypass: The signal from an external bypass switch, to isolate the Eaton  
9170+ system for maintenance purposes, tells the UPS to go into  
Internal Bypass mode.  
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COMMUNICATION  
On-Generator: An external signal can indicate that the input power is  
being supplied by a generator. Closure of this contact causes the UPS to  
change the following parameters to preset values that are designed to  
optimize performance during periods of generator instability:  
S Phase Lock Window and Frequency Slew Rate. These parameters  
increase the rate at which the UPS tracks the input line, which causes  
fewer recognized line faults during generator instability.  
S Frequency Glitch Count. This parameter increases the number of bad  
frequency cycles before the unit transfers to battery power, allowing  
the UPS to operate smoothly during generator instability without  
transferring to battery.  
S Maximum Delta and Line Delta. These parameters widen the  
acceptable input voltage range, allowing the UPS to ignore any  
transient voltage regulation problems a generator may experience  
during unstable periods.  
These parameters are also available to trained service personnel through  
the Service Menu.  
connection for all dedicated input signals.  
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COMMUNICATION  
DB-9 Communication Port  
communication port. This port is on the Eaton 9170+ UPS rear panel, as  
Table 13. DB-9 Port Signals  
Pin Function  
Description  
1
Low Battery Alarm  
Pin 1 shifts from RS-232 Low (positive voltage) to RS-232 High (negative voltage) and  
remains high whenever the UPS enters a Low Battery alarm state.  
2
3
RS-232 Transmit Data  
Sends outgoing RS-232 communication data at 9600 baud, 8 bits, no parity, 1 stop bit.  
RS-232 Receive Data/  
RS-232 Shutdown  
RS-232 Receive Data Function. Receives incoming RS-232 communication data at  
9600 baud, 8 bits, no parity, 1 stop bit.  
RS-232 Shutdown Function. If Pin 3 receives an RS-232 Low signal (+Vdc) for at  
least 5 seconds, but not more than 7 seconds, during an AC Failure condition, the  
UPS output shuts off following a delay of 120 seconds ( 5 seconds).  
S The UPS output shuts off even if the normal AC input power is restored during the  
120 second delay.  
S The UPS output automatically restarts after the UPS determines the normal AC  
input power is stable.  
S The shutdown and restart timing represented by the functionality of Pin 3 is  
independent from the shutdown and restart timing specified from the host  
software.  
4
5
6
7
8
Reserved  
Loopback to Pin 6  
Signal Ground  
Loopback to Pin 4  
Open pin  
Common  
Reserved  
No Connection  
AC Fail Signal  
(On-Battery)  
Pin 8 shifts from RS-232 Low (positive voltage) to RS-232 High (negative voltage) and  
remains high for 15 seconds ( 1 second) after the UPS detects an AC Failure  
condition, assuming the condition still exists after the 15 seconds.  
When the AC Failure condition no longer exists, the signal returns to the RS-232 Low  
state (positive voltage).  
9
No Connection/  
DC Supply Voltage  
The UPS is factory-set with Pin 9 disconnected, but can be enabled through a  
technician-replaceable jumper inside the UPS. The jumper setting MUST be  
changed by a qualified service technician.  
When enabled, Pin 9 provides supply voltage for use with external connectivity  
devices requiring DC power directly from the UPS DB-9 port (nominal 12 Vdc/5W;  
8V minimum, 24V maximum). Use only Eaton brand connectivity devices.  
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Chapter 10 Maintenance  
Routine Maintenance  
NOTE Observe important safety precautions while performing these checks.  
NOTE Eaton recommends that you schedule preventive maintenance checks at least every  
six months.  
The Eaton 9170+ system is designed to provide years of trouble-free  
operation. Its internal control system checks the batteries and inverter  
periodically to ensure reliable operation.  
The Eaton 9170+ UPS and optional external battery cabinets do require  
some attention to assure continued reliable service. Follow Eaton's  
recommended maintenance schedule, which includes:  
S Check operating environment for clean, cool, dry conditions.  
S Inspect and clean the cabinet.  
S Check operation of fans (power modules).  
S Check and tighten all connections.  
S View and record the alarm and inverter logs.  
S Check the batteries.  
S Check the displayed UPS readings against actual measurements and  
recalibrate if necessary.  
S Perform a system test.  
S Check and record the values of the parameters in the System Status  
Menu (menu 1) online and on battery.  
S Check the MOV surge suppression pack.  
For more information on preventive maintenance checks, contact your  
service representative.  
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MAINTENANCE  
Storage Temperature  
Store the Eaton 9170+ battery modules (in the UPS or external battery  
cabinet) at –20 to +40°C (–4 to +104°F). Batteries will have a longer  
shelf life if they are kept below +25°C (+77°F). The Eaton 9170+ UPS or  
battery cabinet without batteries may be stored at –40 to +60°C (–40 to  
+140°F).  
External Bypass Switch (Make-Before-Break Only) Operation  
Press the red button beside the switch before turning the Eaton MBB  
bypass switch. This button:  
S Sends an electrical signal to the UPS to switch to the internal Bypass  
mode (if it is not already operating in that mode).  
S Operates a mechanical interlock, to prevent the switch from being  
turned without first signaling the UPS.  
NOTE When the red button is released, the UPS remains in its internal Bypass mode.  
Return the UPS to Auto mode by selecting that mode on the front panel display.  
Battery Replacement  
The Eaton 9170+ hot‐swappable feature lets you replace the battery  
modules without disconnecting the load or damaging the batteries.  
NOTE The Eaton 9170+ UPS will operate with uncharged (or no) batteries, but will have  
limited (or no) battery backup capability. Backup protection requires at least three battery  
strings for every four power modules. The UPS may indicate an alarm with no batteries  
present.  
To replace battery modules in pairs:  
1. Remove the front covers from the battery modules to replace.  
The covers have spring latches on the left and right sides that hold  
them in place.  
2. Grasp the battery module handle and press down on the latch  
release.  
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MAINTENANCE  
3. Pull the module out approximately 17 cm (7) to the secondary stop  
on top of the module.  
4. Press down on the secondary stop release, pull the module out  
farther, and support the module weight with your second hand as  
you remove the module from the cabinet.  
5. Remove the battery module beside the first in a similar manner.  
Label the original modules with masking tape or some other  
identifier.  
6. After removing a pair (one string) of battery modules, install a  
replacement pair. Replacements may be installed in empty cabinet  
slots before removing the original battery modules.  
7. When all desired battery modules have been replaced, replace the  
front cover(s).  
8. If the batteries are not properly installed, the Open Cell alarm  
activates. Check the batteries in the slot indicated on the alarm  
screen.  
Power Module Replacement  
The Eaton 9170+ hot‐swap feature lets you replace a power module  
without disconnecting the load or damaging the UPS.  
NOTE The UPS may switch to internal Bypass mode if the remaining power modules are  
insufficient to supply the required power. If empty slots exist, install replacement modules  
before removing original ones.  
Use care in removing and installing power modules. To remove a power  
module:  
1. Remove the front cover.  
The cover has spring latches on the left and right sides that hold it  
in place.  
2. Loosen the thumbscrew on the module handle. Press down on the  
latch release at the center of the module handle and pull the handle  
down.  
As the module handle fully extends, the module disconnects. Slide  
the module slowly out of the cabinet.  
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MAINTENANCE  
3. Use two hands to support the module. When fully extended, lower  
the front down slightly and lift the rear edge over the safety stop on  
the center support rail.  
4. Treat the original and replacement modules with care to avoid  
damaging connectors or internal circuitry. Label the original module  
with masking tape or some other identifier. Record the serial  
number of the replacement module for your warranty.  
5. Insert the replacement module by sliding it carefully into the  
cabinet. Lower the front down slightly and lift the rear edge over  
the safety stop on the center support rail. Keep the module handle  
extended until the module is fully inserted.  
6. Raise the power module handle to secure the module into the  
cabinet. Be sure the handle latch snaps into place. Tighten the  
thumbscrew on the handle.  
7. Replace the front cover.  
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Chapter 11 Specifications  
This section provides the following specifications for the Eaton 9170+  
models:  
S Electrical input and output  
S Model specifications  
S Environmental and safety  
S Battery  
S Weights and dimensions  
Table 14. Electrical Input and Output  
Nominal Input Voltage  
Input Voltage Range  
Nominal Output Voltage  
Nominal Frequency  
200–240 Vac or 100/200, 110/220, 120/208, 120/240, 127/220 Vac  
176–276 Vac*  
200–240 Vac or 100/200, 110/220, 120/208, 120/240, 127/220 Vac  
Online: 50/60 Hz auto-sensing; output frequency tracks input frequency  
to selectable limit ( 0.1 to 5.0 Hz; 3.0 Hz default); switches to battery  
operation outside this tolerance  
On battery: 50 Hz or 60 Hz 0.1 Hz  
Regulation  
3% load regulation (under any line, load, or battery condition)  
Sine wave; <3% THD at rated linear loads, computer-grade power  
150% for 10 seconds; 300% for 12 cycles  
DC fuse and battery charger overvoltage limit network  
Microprocessor-sensed overvoltage and overcurrent, with fuse backup  
>88%  
Voltage Waveform  
Overload Capability  
DC Input Protection  
Output Protection  
Efficiency in Double-Conversion mode  
Efficiency in Bypass mode  
>96%  
* 176–250 Vac for universal power modules producing 200 and 208 Vac nominal output voltage. 152–239 Vac for 120/208  
and 127/220.  
Table 15. Application of Neutral to Ground Bonding  
Models 0650C and 0660C Output  
Neutral-to-Ground Bonding  
3% load regulation (under any line, load, or battery condition)  
Neutral is carried through from input to output; a separate neutral-to-ground  
bond is not required.  
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SPECIFICATIONS  
Table 16. Model Specifications for Split-Phase Power Modules (ASY-0673)  
Three-Slot Cabinet  
Optional  
Chargers kVA/Watts  
UPS  
Input Current  
(200V)*  
Output Current  
(100/200V, 110/220V, 120/240V)  
Recommended  
Input Service*  
Heat  
Dissipation  
NA  
3/2500  
16A**  
15A, 14A, 12.5A  
25A  
285W  
(0.98 kBTU/hr)  
Six-Slot Cabinet  
CAUTION Do NOT install more than three power and/or battery charger modules in a 6-slot cabinet.  
Optional  
Chargers kVA/Watts  
UPS  
Input Current  
(200V)  
Output Current  
(100/200V, 110/220V, 120/240V)  
Recommended  
Input Service  
Heat  
Dissipation  
0
1
2
0
1
0
3/2500  
3/2500  
3/2500  
6/5000  
6/5000  
9/7500  
16A  
15A, 14A, 12.5A  
25A  
40A  
60A  
40A  
60A  
60A  
285W  
(0.98 kBTU/hr)  
32A  
15A, 14A, 12.5A  
570W  
(1.95 kBTU/hr)  
48A**  
32A  
15A, 14A, 12.5A  
860W  
(2.93 kBTU/hr)  
30A, 28A, 25A  
570W  
(1.95 kBTU/hr)  
48A**  
48A**  
30A, 28A, 25A  
860W  
(2.93 kBTU/hr)  
45A, 42A, 37.5A  
860W  
(2.93 kBTU/hr)  
Nine- and Twelve-Slot Cabinet  
CAUTION Do NOT install more than seven power and/or battery charger modules in a 9- or 12-slot cabinet.  
Optional  
Chargers kVA/Watts  
UPS  
Input Current  
(200V)  
Output Current  
(100/200V, 110/220V, 120/240V)  
Recommended  
Input Service  
Heat  
Dissipation  
0
1
2
3/2500  
3/2500  
3/2500  
16A  
32A  
48A  
15A, 14A, 12.5A  
15A, 14A, 12.5A  
15A, 14A, 12.5A  
25A  
40A  
60A  
285W  
(0.98 kBTU/hr)  
570W  
(1.95 kBTU/hr)  
860W  
(2.93 kBTU/hr)  
* In High-Efficiency and Bypass modes the input current equals the output current plus 2A for each power module in  
the system. For redundant power module operation (N+X), increase the input current rating by 2A for each additional  
redundant power module.  
** Maximum current rating for the cabinet size. If an additional charger is desired, it must be installed in external  
battery cabinet XXXXX-Model/Batt4.  
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SPECIFICATIONS  
Nine- and Twelve-Slot Cabinet  
CAUTION Do NOT install more than seven power and/or battery charger modules in a 9- or 12-slot cabinet.  
Optional  
Chargers kVA/Watts  
UPS  
Input Current  
(200V)  
Output Current  
(100/200V, 110/220V, 120/240V)  
Recommended  
Input Service  
Heat  
Dissipation  
3
4
5
0
1
2
3
4
5
0
1
2
3
4
3/2500  
3/2500  
3/2500  
6/5000  
6/5000  
6/5000  
6/5000  
6/5000  
6/5000  
9/7500  
9/7500  
9/7500  
9/7500  
9/7500  
64A  
15A, 14A, 12.5A  
15A, 14A, 12.5A  
15A, 14A, 12.5A  
30A, 28A, 25A  
30A, 28A, 25A  
30A, 28A, 25A  
30A, 28A, 25A  
30A, 28A, 25A  
30A, 28A, 25A  
45A, 42A, 37.5A  
45A, 42A, 37.5A  
45A, 42A, 37.5A  
45A, 42A, 37.5A  
45A, 42A, 37.5A  
80A  
100A  
125A  
40A  
1145W  
(3.90 kBTU/hr)  
80A  
1430W  
(4.88 kBTU/hr)  
96A  
1720W  
(5.85 kBTU/hr)  
32A  
570W  
(1.95 kBTU/hr)  
48A  
60A  
860W  
(2.93 kBTU/hr)  
64A  
80A  
1145W  
(3.90 kBTU/hr)  
80A  
100A  
125A  
125A  
60A  
1430W  
(4.88 kBTU/hr)  
96A  
1720W  
(5.85 kBTU/hr)  
102A**  
48A  
1995W  
(6.75 kBTU/hr)  
860W  
(2.93 kBTU/hr)  
64A  
80A  
1145W  
(3.90 kBTU/hr)  
80A  
100A  
125A  
125A  
1430W  
(4.88 kBTU/hr)  
96A  
1720W  
(5.85 kBTU/hr)  
102A**  
1995W  
(6.75 kBTU/hr)  
* In High-Efficiency and Bypass modes the input current equals the output current plus 2A for each power module in  
the system. For redundant power module operation (N+X), increase the input current rating by 2A for each additional  
redundant power module.  
** Maximum current rating for the cabinet size. If an additional charger is desired, it must be installed in external  
battery cabinet XXXXX-Model/Batt4.  
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SPECIFICATIONS  
Nine- and Twelve-Slot Cabinet  
CAUTION Do NOT install more than seven power and/or battery charger modules in a 9- or 12-slot cabinet.  
Optional  
Chargers kVA/Watts  
UPS  
Input Current  
(200V)  
Output Current  
(100/200V, 110/220V, 120/240V)  
Recommended  
Input Service  
Heat  
Dissipation  
0
1
2
3
0
1
2
0
1
12/10000  
12/10000  
12/10000  
12/10000  
15/12500  
15/12500  
15/12500  
18/15000  
18/15000  
64A  
60A, 56A, 50A  
60A, 56A, 50A  
60A, 56A, 50A  
60A, 56A, 50A  
75A, 70A, 62.5A  
75A, 70A, 62.5A  
75A, 70A, 62.5A  
90A, 84A, 75A  
90A, 84A, 75A  
80A  
1145W  
(3.90 kBTU/hr)  
80A  
100A  
125A  
125A  
100A  
125A  
125A  
125A  
125A  
1430W  
(4.88 kBTU/hr)  
96A  
1720W  
(5.85 kBTU/hr)  
102A**  
80A  
1995W  
(6.75 kBTU/hr)  
1430W  
(4.88 kBTU/hr)  
96A  
1720W  
(5.85 kBTU/hr)  
102A**  
96A  
1995W  
(6.75 kBTU/hr)  
1720W  
(5.85 kBTU/hr)  
102A**  
1995W  
(6.75 kBTU/hr)  
* In High-Efficiency and Bypass modes the input current equals the output current plus 2A for each power module in  
the system. For redundant power module operation (N+X), increase the input current rating by 2A for each additional  
redundant power module.  
** Maximum current rating for the cabinet size. If an additional charger is desired, it must be installed in external  
battery cabinet XXXXX-Model/Batt4.  
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SPECIFICATIONS  
Table 17. Model Specifications for Universal Power Modules (XXXXX-Model/03 and ASY-0674)  
Three-Slot Cabinet  
Optional  
Chargers kVA/Watts  
UPS  
Input Current for  
200/208/220/230/240V*  
Output Current for  
200/208/220/230/240V  
Recommended  
Input Service*  
Heat  
Dissipation  
NA  
3/2100  
14/13.5/13/12.5/12A  
15/14.5/14/13/12.5A  
25A  
285W  
(0.98 kBTU/hr)  
Six-Slot Cabinet  
CAUTION Do NOT install more than three power and/or battery charger modules in a 6-slot cabinet.  
Optional  
Chargers kVA/Watts  
UPS  
Input Current for  
200/208/220/230/240V  
Output Current for  
200/208/220/230/240V  
Recommended  
Input Service  
Heat  
Dissipation  
0
1
2
0
1
0
3/2100  
3/2100  
3/2100  
6/4200  
6/4200  
9/6300  
14/13.5/13/12.5/12A  
30/29.5/29/28.5/28A  
46/45.5/45/44.5/44A  
28/27/26/25/24A  
15/14.5/14/13/12.5A  
15/14.5/14/13/12.5A  
15/14.5/14/13/12.5A  
30/29/28/26/25A  
25A  
40A  
60A  
40A  
60A  
60A  
285W  
(0.98 kBTU/hr)  
570W  
(1.95 kBTU/hr)  
860W  
(2.93 kBTU/hr)  
570W  
(1.95 kBTU/hr)  
44/43/42/41/40A  
30/29/28/26/25A  
860W  
(2.93 kBTU/hr)  
42/40.5/39/37.5/36A  
45/43.5/42/39/37.5A  
860W  
(2.93 kBTU/hr)  
Nine- and Twelve-Slot Cabinet  
CAUTION Do NOT install more than seven power and/or battery charger modules in a 9- or 12-slot cabinet.  
Optional  
Chargers kVA/Watts  
UPS  
Input Current for  
200/208/220/230/240V  
Output Current for  
200/208/220/230/240V  
Recommended  
Input Service  
Heat  
Dissipation  
0
1
3/2100  
3/2100  
14/13.5/13/12.5/12A  
15/14.5/14/13/12.5A  
25A  
285W  
(0.98 kBTU/hr)  
30/29.5/29/28.5/28A  
15/14.5/14/13/12.5A  
40A  
570W  
(1.95 kBTU/hr)  
* In High-Efficiency and Bypass modes the input current equals the output current plus 2A for each power module in  
the system. For redundant power module operation (N+X), increase the input current rating by 2A for each additional  
redundant power module.  
** Maximum current rating for the cabinet size. If an additional charger is desired, it must be installed in external  
battery cabinet XXXXX-Model/Batt4.  
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SPECIFICATIONS  
Nine- and Twelve-Slot Cabinet  
CAUTION Do NOT install more than seven power and/or battery charger modules in a 9- or 12-slot cabinet.  
Optional  
Chargers kVA/Watts  
UPS  
Input Current for  
200/208/220/230/240V  
Output Current for  
200/208/220/230/240V  
Recommended  
Input Service  
Heat  
Dissipation  
2
3
4
5
0
1
2
3
4
5
0
1
2
3
3/2100  
3/2100  
3/2100  
3/2100  
6/4200  
6/4200  
6/4200  
6/4200  
6/4200  
6/4200  
9/6300  
9/6300  
9/6300  
9/6300  
46/45.5/45/44.5/44A  
62/61.5/61/60.5/60A  
78/77.5/77/76.5/76A  
94/93.5/93/92.5/92A  
28/27/26/25/24A  
44/43/42/41/40A  
60/59/58/57/56A  
76/75/74/73/72A  
92/91/90/89/88A  
102A**  
15/14.5/14/13/12.5A  
15/14.5/14/13/12.5A  
15/14.5/14/13/12.5A  
15/14.5/14/13/12.5A  
30/29/28/26/25A  
60A  
860W  
(2.93 kBTU/hr)  
80A  
1145W  
(3.90 kBTU/hr)  
100A  
125A  
40A  
1430W  
(4.88 kBTU/hr)  
1720W  
(5.85 kBTU/hr)  
570W  
(1.95 kBTU/hr)  
30/29/28/26/25A  
60A  
860W  
(2.93 kBTU/hr)  
30/29/28/26/25A  
80A  
1145W  
(3.90 kBTU/hr)  
30/29/28/26/25A  
100A  
125A  
125A  
60A  
1430W  
(4.88 kBTU/hr)  
30/29/28/26/25A  
1720W  
(5.85 kBTU/hr)  
30/29/28/26/25A  
1995W  
(6.75 kBTU/hr)  
42/40.5/39/37.5/36A  
58/56.5/55/53.5/52A  
74/72.5/71/69.5/68A  
90/88.5/87/85.5/84A  
45/43.5/42/39/37.5A  
45/43.5/42/39/37.5A  
45/43.5/42/39/37.5A  
45/43.5/42/39/37.5A  
860W  
(2.93 kBTU/hr)  
80A  
1145W  
(3.90 kBTU/hr)  
100A  
125A  
1430W  
(4.88 kBTU/hr)  
1720W  
(5.85 kBTU/hr)  
* In High-Efficiency and Bypass modes the input current equals the output current plus 2A for each power module in  
the system. For redundant power module operation (N+X), increase the input current rating by 2A for each additional  
redundant power module.  
** Maximum current rating for the cabinet size. If an additional charger is desired, it must be installed in external  
battery cabinet XXXXX-Model/Batt4.  
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SPECIFICATIONS  
Nine- and Twelve-Slot Cabinet  
CAUTION Do NOT install more than seven power and/or battery charger modules in a 9- or 12-slot cabinet.  
Optional  
Chargers kVA/Watts  
UPS  
Input Current for  
200/208/220/230/240V  
Output Current for  
200/208/220/230/240V  
Recommended  
Input Service  
Heat  
Dissipation  
4
0
1
2
3
0
1
2
0
1
9/6300  
12/8400  
12/8400  
12/8400  
12/8400  
15/10500  
15/10500  
15/10500  
18/12600  
18/12600  
102A**  
45/43.5/42/39/37.5A  
60/58/56/52/50A  
60/58/56/52/50A  
60/58/56/52/50A  
60/58/56/52/50A  
75/72.5/70/65/62.5A  
75/72.5/70/65/62.5A  
75/72.5/70/65/62.5A  
90/87/84/78/75A  
90/87/84/78/75A  
125A  
1995W  
(6.75 kBTU/hr)  
56/54/52/50/48A  
80A  
1145W  
(3.90 kBTU/hr)  
72/70/68/66/64A  
100A  
125A  
125A  
100A  
125A  
125A  
125A  
125A  
1430W  
(4.88 kBTU/hr)  
88/86/84/82/80A  
1720W  
(5.85 kBTU/hr)  
102/102/100/98/96A**  
70/67.5/65/62.5/60A  
86/83.5/81/78.5/76A  
102/99.5/97/94.5/92A**  
84/81/78/75/72A  
1995W  
(6.75 kBTU/hr)  
1430W  
(4.88 kBTU/hr)  
1720W  
(5.85 kBTU/hr)  
1995W  
(6.75 kBTU/hr)  
1720W  
(5.85 kBTU/hr)  
100/97/94/91/88A**  
1995W  
(6.75 kBTU/hr)  
* In High-Efficiency and Bypass modes the input current equals the output current plus 2A for each power module in  
the system. For redundant power module operation (N+X), increase the input current rating by 2A for each additional  
redundant power module.  
** Maximum current rating for the cabinet size. If an additional charger is desired, it must be installed in external  
battery cabinet XXXXX-Model/Batt4.  
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SPECIFICATIONS  
Table 18. Environmental and Safety  
Operating Temperature  
0°C to 40°C (32°F to 104°F)  
Optimal battery performance: 25°C (77°F)  
Storage Temperature  
UPS with battery modules: –20°C to +40°C (–4°F to 104°F)  
UPS without batteries: –40°C to +60°C (–40°F to 140°F)  
Relative Humidity  
Operating Altitude  
5–95% noncondensing  
Up to 3,050 meters above sea level (10,000 ft)  
The maximum operating ambient temperature decreases 1°C per 300m above 1525m  
(2°F per 1000 ft above 5000 ft)  
Non-Operating Altitude  
Ventilation  
Up to 12,200m above sea level (40,000 ft)  
The air around the UPS must be clean and free of dust, corrosive chemicals, and other  
contaminants. The Eaton 9170+ UPS uses internal fans to circulate the air for cooling.  
The air must be free to circulate around the UPS and battery cabinet(s). Do not operate  
the UPS in a sealed room or container.  
Audible Noise  
Less than 53 dBA  
Surge Suppression  
Safety Conformance  
ANSI C62.41 Category B (formerly IEEE 587); IEC 61000-4-5  
CAN/CSA C22.2, No. 107.1; UL 1778;  
EN 50091-1-1 and IEC 60950  
Agency Markings  
EMC (Class A)  
UL, cUL, TÜV, CE, C-Tick, BCIQ  
EN 50091-2, FCC Part 15, ICES-003, VCCI  
Table 19. Battery  
Configuration  
(2) 60V, 7.2 Ah batteries per string  
120 Vdc  
Voltage  
Type  
Sealed, maintenance‐free, valve‐regulated, lead‐acid  
Charging  
Recharge time: 4 hr after full-load resistive discharge; 8 hr after half-load resistive  
discharge, using standard internal battery charger.  
Optional battery chargers at higher current ratings will be available for future product  
release.  
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SPECIFICATIONS  
Table 20. Weights and Dimensions  
Cabinet Size Height  
3-slot  
Width  
Depth  
Weight*  
45 cm (17.75)  
49.5 cm (19.5)  
80 cm (31.5)  
43 cm (17.0)  
43 cm (17.0)  
43 cm (17.0)  
43 cm (17.0)  
61 cm (24.0)  
61 cm (24.0)  
65 cm (25.5)  
65 cm (25.5)  
65 cm (25.5)  
65 cm (25.5)  
72.5 cm (28.5)  
72.5 cm (28.5)  
30 kg (66 lb)  
35 kg (78 lb)  
47 kg (103 lb)  
52 kg (115 lb)  
72 kg (158 lb)  
89 kg (196 lb)  
3-slot (with caster cart)  
6-slot  
6-slot (with caster cart)  
84.5 cm (33.25)  
119.5 cm (47.0)  
154.5 cm (60.75)  
9-slot  
12-slot  
S Optional floor anchor kit weighs 4 kg (9 lb)  
S Each battery module weighs 14 kg (30 lb)  
S Each power module weighs 8 kg (17 lb)  
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SPECIFICATIONS  
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Chapter 12 Troubleshooting  
The following table provides answers to commonly asked questions.  
Table 21. Frequently Asked Questions  
Question: “How do I... ”  
Answer  
Turn the UPS on?  
Verify that all power modules are securely plugged into the cabinet, and each module  
handle is latched.  
If external battery cabinets are installed, confirm that the DC disconnect switch button  
on the back of the cabinet is closed (pulled out). To close the DC disconnect switch  
button, insert the switch key supplied with the cabinet into the button and turn  
clockwise 1/2-turn. Pull the button out to close the switch. Turn the key back  
counter-clockwise, and remove the key.  
If an external bypass switch is installed, turn the switch to the LINE or UPS position.  
Refer to the front panel display and press the button labeled ON. (If On/Off control is  
password-protected, enter the user password: 0377.) Confirm the selection by pressing  
the button labeled Yes. After a few seconds, the green LED illuminates to signal the  
UPS is operating and producing power.  
Turn the UPS off?  
Refer to the front panel display and press the button labeled OFF. Confirm the selection  
by pressing the button labeled Yes. (If On/Off control is password-protected, enter the  
user password: 0377.)  
In the event of a front panel display failure, you can turn the unit on or off using a  
computer connected to the communication port.  
In an emergency or when the above two methods fail to turn the unit off, remove the  
front covers, and unlatch and pull the handles of all power modules out at least 2.5 cm  
(1) to turn off the power control circuitry. If your UPS has external battery cabinets,  
push in the DC disconnect switch button on the back of the battery cabinet nearest to  
the UPS cabinet.  
Turn off the alarm beeps?  
Press the lower left button on the front panel display. Note the alarm message and see  
“Alarms” on page 109 to correct the problem. After the problem has been resolved,  
press the lower center button to clear the alarm.  
View the alarm log?  
Install the power  
Go to menu 2 2. Press the button to view the most recent alarm. Press the  
B
button to scroll down through the log to view previous alarms.  
See the instructions accompanying the software CD or visit  
management and protection www.eaton.com/pq/software.  
software?  
Check the input or output  
voltage?  
Go to menus 1 1 2 and 1 1 3 for the input voltage; go to menus 1 2 2 and 1 2 3 for the  
output voltage.  
Check the battery voltage?  
Go to menu 1 3 1. To view other system status parameters, see the Menu map on  
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TROUBLESHOOTING  
Question: “How do I... ”  
Answer  
Check the condition of the  
batteries?  
The results of the most recent battery test are stored at menu 3 1 2 1. To run a test of  
battery condition, go to menu 3 1 1 and press the button. When the test is complete,  
the results are again stored in the Battery Results parameter.  
Change the battery  
low-voltage alarm  
threshold? (or any other  
alarm or operating limit?)  
This parameter requires a trained person, knowing the correct password, to perform.  
Without the proper password, you are able to only view operating limits, not change  
them. Only authorized personnel should change these limits. For information about  
making this or other password-protected adjustments, contact your service  
representative.  
Apply power to the load if  
the unit will not operate?  
Turn the optional external bypass switch to either the SERVICE or the LINE position. In  
these two positions, utility power flows directly to the load. In the SERVICE position, the  
UPS does not receive utility power and may be worked on for maintenance purposes.  
Turn the external bypass  
switch?  
If the bypass switch is a Make-Before-Break type, you must press the red button  
beside the switch before turning the switch.  
Set the UPS to turn on in  
High Efficiency mode?  
Go to menu 4 1. Select the system mode desired at power-on by pressing the  
Y
B
or  
button. When the display shows Auto High Efficiency, press the button.  
Set the UPS to operate in  
High Efficiency mode on  
weekends?  
The Eaton 9170+ system will not change operating modes as a timed event. But, if you  
wish to conserve energy, before leaving for the weekend, go to menu 4 1. Select High  
Efficiency and press the button. After the weekend, return to the Automatic mode by  
going to menu 4 1 again, and selecting Auto followed by pressing the button.  
Change the level of system  
redundancy?  
To view or change the redundancy level, go to menu 4 2 5.  
Change the batteries?  
Each side-by-side pair of battery modules forms one series string on the battery bus.  
See “Battery Replacement” on page 94 for the battery replacement procedure.  
Add/delete one or more  
strings of batteries?  
of external battery strings (in all external battery cabinets) by going to menu 4 2 6.  
Add/delete one or more  
power modules?  
operating software senses the number and location of all power modules in the  
cabinet. If you want to change the number of redundant power modules, go to  
menu 4 2 5 and change the level of system redundancy.  
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TROUBLESHOOTING  
Alarms  
constant Alarm LED and a constant beep. During alarm display,  
button (A) silences the audible alarm, button (B) clears the alarm display,  
and button (C) performs the normal Escape function to exit from the  
alarm display. The button lets you scroll through all alarms.  
S High AC Input  
System  
(Silence)  
(A)  
(Clear)  
(B)  
(ESC)  
(C)  
Figure 61. Typical System Active Alarm Display  
information on the second line of the display to help identify the cause  
of the alarm. The third line may also display a specific slot number  
where the fault occurred. If the alarm is not specific to a slot number,  
“System” appears on the display.  
M Batt Test Failed 1  
Open Cell  
Slot 4  
(Silence)  
(A)  
(Clear)  
(B)  
(ESC)  
(C)  
Figure 62. Detailed Alarm Entry  
When the Eaton 9170+ UPS detects an alarm condition, the UPS  
displays the alarm with the following indications:  
S Illuminates the red LED next to the front panel display  
S Sounds an audible alarm  
S Displays an alarm message  
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TROUBLESHOOTING  
When an alarm occurs, follow these steps:  
1. Observe the display to see which alarm is active.  
NOTE To find out if more than one alarm is active, press . This switches the display  
between alarm messages. To silence the audible alarm, press button (A) below the display.  
instructions to resolve the problem. To clear an alarm after resolving  
the problem, press button (B) below the display. If the problem is  
still present, the alarm will sound again after a short delay.  
require immediate operator attention and corrective action.  
Table 22. Critical Alarm Messages  
Alarm Message  
What It Means  
What to Do  
A Low Battery  
The UPS has shut down after running Wait for AC input power to be restored. When AC  
on battery and discharging the  
batteries.  
input power returns, the UPS begins recharging  
batteries and applies power to the load.  
C High Battery  
The battery voltage is too high  
because of a charger problem,  
battery problem, or incorrect  
parameter setting.  
Contact your service representative.  
E Low AC Output  
The UPS has shut down because the Contact your service representative.  
AC output voltage is too low to  
provide power to the load.  
F High AC Output  
S High AC Input  
The UPS has shut down because the Contact your service representative.  
AC output voltage is too high.  
The AC input voltage is too high; any This alarm automatically clears when input voltage  
further increase to the voltage may  
damage the UPS.  
returns to normal limits. The UPS will continue to  
support the load until the batteries are depleted.  
G Output Overload  
The load is requiring more power  
than the UPS power modules are  
capable of supplying, and the UPS  
has switched to Bypass mode.  
Switch off your equipment one piece at a time until  
the alarm stops.  
I Overload Shutdown  
The UPS has shut down due to  
excessive load.  
Remove excess load(s) from the UPS output and  
restart the UPS by pressing the ON button through  
the front panel display.  
H High Heatsink  
Temperature  
The inverter temperature is too high. If the UPS has not shut down, bypass the UPS or shut  
If the temperature reaches a preset  
limit, the unit will shut down.  
down your equipment, and turn the UPS off. Contact  
your service representative.  
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TROUBLESHOOTING  
Alarm Message  
P EPO  
What It Means  
What to Do  
The Emergency Power-off function  
has been activated.  
Deactivate the external EPO switch and restart the  
UPS by pressing the ON button through the front  
panel display.  
T Call Service  
The UPS has detected a problem that Contact your service representative.  
requires service.  
T Call Service  
Phase Error  
The UPS has detected the input  
phase rotation to be incompatible  
with its output wiring and will not  
start up.  
Correct the input wiring problem and restart the UPS.  
T Call Service  
Module Failure  
A power module has detected an  
internal fault and has shut down.  
Look for the slot number (third line on display) of the  
power module and replace the defective module.  
T Call Service  
The UPS has detected an open  
power module handle.  
Look for the slot number (third line on display) of the  
power module and close the handle.  
Module Handle Open  
(firmware versions 2.22  
and later)  
T Call Service  
Excessive Transfers  
The UPS has detected an excessively Contact your service representative.  
high number of automatic transfers  
from High Efficiency mode, and has  
switched to Double Conversion  
(Auto) mode.  
T Call Service  
Precharge Failure  
A power module has detected an  
initialization sequence problem and  
will not start up.  
Look for the slot number (third line on display) of the  
affected module. Contact your service  
representative.  
T Call Service  
Incompatible Module  
A power module with incompatible  
firmware has been installed in the  
system.  
Look for the slot number (third line on display) of the  
affected module. Contact your service  
representative.  
5 Fan Failure  
The UPS has detected a module fan  
problem that requires service.  
Contact your service representative.  
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TROUBLESHOOTING  
Non-critical alarms are not as urgent as critical alarms, but should be  
attended to as soon as convenient to avoid the problem becoming  
critical.  
Table 23. Non-Critical Alarm Messages  
Alarm Message What It Means  
B Near Low Battery The battery voltage has reached the Near If the voltage increases, the alarm clears  
What to Do  
Low Battery set point.  
automatically. If it drops further, it will cause a Low  
Battery alarm.  
D Low Runtime  
Batteries in the cabinet are nearly  
discharged.  
Perform an orderly shutdown of all equipment and  
wait for AC input power to return. When AC input  
power returns, the UPS begins recharging batteries  
and automatically restarts.  
O Check Memory  
M Check Battery  
The configuration as stored in the system  
memory may have been corrupted.  
Look for the slot number (third line on display) of the  
failed module. Contact your service representative.  
The batteries have failed an automatic  
system test.  
Contact your service representative.  
M Check Battery  
Open Cell  
A battery (pair of modules) has failed an  
open cell test.  
Look for the slot number (third line on display) of the  
failed modules. Verify that both battery modules are  
properly installed. If properly installed, replace both  
battery modules.  
M Check Battery  
Weak Battery  
The system batteries have degraded to the Replace all battery modules.  
point where system runtime is less than  
the designed rating.  
U Low Redundancy The number of active power modules is  
too low to provide the programmed  
redundancy level to protect the current  
load.  
The unit is able to protect the equipment, but will  
not be fault tolerant. To regain the desired  
redundancy, either add power modules or reduce  
the load.  
U Low Redundancy The UPS load exceeds 2800 watts per  
Reduce the load or install additional battery  
battery string. The system will protect the modules (two modules per string).  
load during short power outages, but  
Insufficient  
Batteries  
battery degradation or damage may result.  
U Low Redundancy The number of active power modules is  
Reduce the load or install additional power  
modules.  
too few to provide the programmed  
redundancy level while protecting the  
load. The UPS will protect the load, but will  
not be fault tolerant.  
Insufficient  
Modules  
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TROUBLESHOOTING  
Service and Support  
If you have any questions or problems with the UPS, call your Local  
Distributor or the Eaton Customer Support Center at one of the following  
telephone numbers.  
Available Support Services:  
S Onsite Service Technician scheduling  
S Technical product information or troubleshooting  
S RMA or parts request processing  
S Purchase of replacement batteries or service contracts  
Eaton Customer Support Center  
United States:  
Canada:  
1-800-356-5737 or 1-919-845-3683  
1-800-461-9166 ext 260  
Call your local service representative  
All other countries:  
Please have the following information ready when you call the Help  
Desk:  
S Model number  
S Serial number  
S Version number (if available)  
S Date of failure or problem  
S Symptoms of failure or problem  
S Customer return address and contact information  
If repair is required, you will be given a Returned Material Authorization  
(RMA) Number. This number must appear on the outside of the package  
and on the Bill Of Lading (if applicable). Use the original packaging or  
request packaging from the Eaton Customer Support Center or  
distributor. Units damaged in shipment as a result of improper packaging  
are not covered under warranty. A replacement or repair unit will be  
shipped, freight prepaid for all warrantied units.  
NOTE For critical applications, immediate replacement may be available. Call the Eaton  
Customer Support Center for the dealer or distributor nearest you.  
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TROUBLESHOOTING  
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Chapter 13 Warranty  
Two-Year Limited Warranty (US and Canada)  
®
Eaton UPS Models: 9155, 9170+ and FERRUPS 4.3–18 kVA  
WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Corporation Corporation, an Ohio  
Corporation company (“Company”).  
LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the original End-User (the “End-User”)  
of any Eaton 9155, 9170+, and FERRUPS 4.3–18 kVA Products (individually and collectively, the “Product”)  
purchased on or after June 1, 2004, and cannot be transferred. This Warranty applies even in the event that the  
Product is initially sold by Company for resale to an End-User.  
LIMITED WARRANTY PERIOD: The period covered by this Warranty for Product installed [and currently located] in  
the fifty (50) United States, the District of Columbia, and Canada is twenty-four (24) months from the date of  
purchase, or thirty (30) months from the date of shipment for parts, and ninety (90) days from the date of purchase  
for labor, as further clarified in the following sections.  
WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product and battery (individually and  
collectively, the ”Warranted Items”) are free from defects in material and workmanship. If, in the opinion of  
Company, a Warranted Item is defective and the defect is within the terms of this Warranty, Company's sole  
obligation will be to repair or replace such defective Warranted Item (including by providing service, parts and labor,  
as applicable), at the option of Company, and such repair or replacement shall be at either the End-User's location,  
Company's site, or such other location as determined by Company. All Warranted Items returned to Company and  
all parts replace by Company shall become the property of Company. Expenses for any labor to repair the Warranted  
Item beyond the initial ninety (90) days are the sole responsibility of the End-User.  
PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS: When shipment is required of End-User:  
When Company determines that the Warranted Item will be repaired or replaced at a Company site or such other  
location, and the End-User must ship to Company the defective Warranted Item, the following procedures are  
required.  
If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or purchase  
order for the value of the replacement Product, Company will use commercially reasonable business efforts to ship  
(via standard ground shipment and at no cost to the End-User) the replacement Warranted Item to the End-User  
within one (1) business day after Company receives notice of the warranty claim. In such case, the End-User must  
return (at Company's expense) the defective Warranted Item to Company in the same packaging as the  
replacement Warranted Item received by the End-User or as otherwise instructed by Company. If Company does  
not receive the defective Warranted Item, Company will either charge the End-User's credit card, or send the  
End-User an invoice (which the End-User agrees to pay), for the value of the replacement Product.  
If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a credit card  
number or purchase order for the value of the replacement Product, Company will use commercially reasonable  
business efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement Warranted  
Item to the End-User within one (1) business day after Company receives the defective Product from the End-User.  
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WARRANTY  
In any case, Company will provide shipping instructions and will pay its designated carrier for all shipping charges for  
return of defective equipment and replacement of Warranted Items. Any returned Warranted Item or parts that are  
replaced may be new or reconditioned. All Warranted Items returned to Company and all parts replaced by  
Company shall become the property of Company.  
WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages  
caused by: (a) failure to properly store the Product before installation, including the charge of batteries no later than  
the date indicated on the packaging; (b) shipping and delivery of the Product if shipping is FOB Factory; (c) neglect,  
accident, abuse, misuse, misapplication, or incorrect installation; (d) repair or alteration not authorized in writing by  
Company personnel or performed by an authorized Company Customer Service Engineer or Agent; (e) improper  
testing, operation, maintenance, adjustment, or modification of any kind not authorized in writing by Company  
personnel or performed by an authorized Company Customer Service Engineer or Agent; or (f) use of the Product  
under other than normal operating conditions or in a manner inconsistent with the Product's labels or instructions.  
This Warranty is not valid if the Product's serial numbers have been removed or are illegible. Any Warranted Items  
repaired or replaced pursuant to this Warranty will be warranted for the remaining portion of the original Warranty  
subject to all the terms thereof.  
Company shall not be responsible for any charges for testing, checking, removal, or installation of Warranted Items.  
COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE  
APPLICABLE MANUFACTURER, COMPANY SHALL PASS THROUGH SUCH MANUFACTURER'S WARRANTIES TO  
END-USER.  
COMPANY DOES NOT WARRANT SOFTWARE, INCLUDING SOFTWARE EMBEDDED IN PRODUCTS, THAT IS NOT  
CREATED BY COMPANY. WITHOUT LIMITING THE FOREGOING, COMPANY SPECIFICALLY DOES NOT WARRANT  
SOFTWARE (SUCH AS LINUX) THAT WAS CREATED USING AN “OPEN SOURCE” MODEL OR IS DISTRIBUTED  
PURSUANT TO AN OPEN SOURCE LICENSE.  
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE  
PRODUCTS AND SERVICES AND, EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY DISCLAIMS ALL OTHER  
WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE,  
NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. CORRECTION OF NON-CONFORMITIES IN  
THE MANNER AND FOR THE PERIOD OF TIME PROVIDED ABOVE SHALL CONSTITUTE COMPANY'S SOLE  
LIABILITY AND END-USER'S EXCLUSIVE REMEDY FOR FAILURE OF COMPANY TO MEET ITS WARRANTY  
OBLIGATIONS, WHETHER CLAIMS OF THE END-USER ARE BASED IN CONTRACT, IN TORT (INCLUDING  
NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE.  
LIMITATION OF LIABILITY: The remedies of the End-User set forth herein are exclusive and are the sole remedies  
for any failure of Company to comply with its obligations hereunder. In no event shall Company be liable in contract,  
in tort (including negligence or strict liability), or otherwise for damage to property or equipment other than the  
Products, including loss of profits or revenue, loss of use of Products, loss of data, cost of capital, claims of  
customers of the End-User or any special, indirect, incidental, or consequential damages whatsoever. The total  
cumulative liability of Company hereunder whether the claims are based in contract (including indemnity), in tort  
(including negligence or strict liability) or otherwise, shall not exceed the price of the Product on which such liability  
is based.  
Company shall not be responsible for failure to provide service or parts due to causes beyond Company's  
reasonable control.  
END-USER'S OBLIGATIONS: In order to receive the benefits of this Warranty, the End-User must use the Product  
in a normal way; follow the Product's user's guide; and protect against further damage to the Product if there is a  
covered defect.  
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WARRANTY  
OTHER LIMITATIONS: Company's obligations under this Warranty are expressly conditioned upon receipt by  
Company of all payments due to it (including interest charges, if any). During such time as Company has not  
received payment of any amount due to it for the Product, in accordance with the contract terms under which the  
Product is sold, Company shall have no obligation under this Warranty. Also during such time, the period of this  
Warranty shall continue to run and the expiration of this Warranty shall not be extended upon payment of any  
overdue or unpaid amounts.  
COSTS NOT RELATED TO WARRANTY: The End-User shall be invoiced for, and shall pay for, all services not  
expressly provided for by the terms of this Warranty, including without limitation, site calls involving an inspection  
that determines no corrective maintenance is required. Any costs for replacement equipment, installation, materials,  
freight charges, travel expenses, or labor of Company representatives outside the terms of this Warranty will be  
borne by the End-User.  
OBTAINING WARRANTY SERVICE: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737. Outside  
of the USA, contact your local Eaton product sales or service representative. For comments or questions about this  
Warranty, write to the Customer Quality Representative, 3301 Spring Forest Road, Raleigh, North Carolina 27616  
USA.  
Load Protection Guarantee (US and Canada)  
Eaton UPS Models 3105, 5110, 5115, 5125, 5130, 9120, 9125, 9130, 9135, 9140, 9150, 9155, 9170+, and  
FERRUPS  
GUARANTOR: The Guarantor for the load protection guaranty set forth herein is Eaton Corporation Corporation, an  
Ohio Corporation company (“Company”).  
LIMITED GUARANTY: This load protection guaranty (this “Guaranty”) applies only to the original End-User (the  
“End-User”) of any Eaton 3105, 5110, 5115, 5125, 5130, 9120, 9125, 9130, 9135, 9140, 9150, 9155, 9170+, and  
FERRUPS Products (individually and collectively, the “Product”) and cannot be transferred. This Guaranty applies  
even in the event that the Product is initially sold by Company for resale to an End-User.  
WHAT THIS GUARANTY COVERS: For the lifetime of the Product, Guarantor promises to repair or replace, at  
Guarantor's option, the equipment (valued up to the limits shown below*) that is damaged by an AC power line  
surge, spike, or other transient when properly connected to Guarantor's uninterruptible power system (“UPS”).  
Reimbursement for or restoration of data loss excluded. This Guaranty applies only if all of the following  
circumstances arise:  
1. The UPS is plugged into properly grounded and wired outlets, using no extension cords, adapters, other ground  
wires, or other electrical connectors;  
2. The installation of the UPS complies with all applicable electrical and safety codes described by the National  
Electrical Code (NEC);  
3. The UPS was used under normal operating conditions and in accordance with all labels and instructions; and  
4. The UPS was not damaged by accident (other than AC power line transient), misuse, or abuse.  
*Cumulative Limits to be paid by Guarantor under this Load Protection Guaranty:  
S
S
S
$25,000 for Eaton UPS Model 3105  
$150,000 for Eaton UPS Models 5110, 5115, 5125, and 5130  
$250,000 for Eaton UPS Models 9120, 9125, 9130, 9135, 9140, 9150, 9155, 9170+, and FERRUPS products  
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WARRANTY  
WHAT THIS GUARANTY DOES NOT COVER: Any reimbursement or repair to End-User's equipment does  
not include reimbursement for or restoration of any data loss. This Guaranty does not cover any defects or damages  
caused by: (a) failure to properly store the Product before installation, including the charge of batteries no later than  
the date indicated on the packaging; (b) shipping and delivery of the Product if shipping is FOB Factory; (c) neglect,  
accident, abuse, misuse, misapplication, or incorrect installation of Product; (d) repair or alteration of Product not  
authorized in writing by Company personnel or performed by an authorized Company Customer Service Engineer or  
Agent; (e) improper testing, operation, maintenance, adjustment, or modification of any kind to the Product not  
authorized in writing by Company personnel or performed by an authorized Company Customer Service Engineer or  
Agent; or (f) use of the Product under other than normal operating conditions or in a manner inconsistent with the  
Product's labels or instructions.  
This Guaranty is not valid: (a) unless the End-User returns to Company the Warranty Registration Card within  
thirty (30) days of purchase; or (b) if the Product's serial numbers have been removed or are illegible.  
Company shall not be responsible for any charges for testing, checking, removal, or installation of any items.  
LIMITATION OF LIABILITY: THE REMEDIES OF THE END-USER SET FORTH HEREIN ARE EXCLUSIVE AND ARE THE SOLE  
REMEDIES FOR ANY FAILURE OF COMPANY TO COMPLY WITH ITS OBLIGATIONS HEREUNDER. EXCEPT AS OTHERWISE  
PROVIDED FOR IN THIS GUARANTY, IN NO EVENT SHALL COMPANY BE LIABLE IN CONTRACT, IN TORT (INCLUDING  
NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE FOR DAMAGE TO PROPERTY OR EQUIPMENT OTHER THAN THE  
PRODUCTS, INCLUDING LOSS OF PROFITS OR REVENUE, LOSS OF USE OF PRODUCTS, LOSS OF DATA, COST OF  
CAPITAL, CLAIMS OF CUSTOMERS OF THE END-USER OR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL  
DAMAGES WHATSOEVER. THE TOTAL CUMULATIVE LIABILITY OF COMPANY HEREUNDER WHETHER THE CLAIMS ARE  
BASED IN CONTRACT (INCLUDING INDEMNITY), IN TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR  
OTHERWISE, SHALL NOT EXCEED THOSE SET FORTH ABOVE.  
Company shall not be responsible for failure to provide repair or replacement under this Guaranty due to causes  
beyond Company's reasonable control.  
END-USER'S OBLIGATIONS: In order to receive the benefits of this Guaranty, the End-User must use the Product  
in a normal way; follow the Product's user's guide; and protect against further damage to the Product if there is a  
covered defect.  
OTHER LIMITATIONS: Company's obligations under this Guaranty are expressly conditioned upon receipt by  
Company of all payments due to it (including interest charges, if any). During such time as Company has not  
received payment of any amount due to it for the Product, in accordance with the contract terms under which the  
Product is sold, Company shall have no obligation under this Guaranty.  
COSTS NOT RELATED TO GUARANTY: The End-User shall be invoiced for, and shall pay for, all services not  
expressly provided for by the terms of this Guaranty, including without limitation, site calls involving an inspection  
that determines no corrective maintenance is required. Any costs for replacement equipment, installation, materials,  
freight charges, travel expenses, or labor of Company representatives outside the terms of this Guaranty will be  
borne by the End-User.  
TO MAKE A CLAIM: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737. Outside of the USA,  
contact your local Eaton product sales or service representative. For comments or questions about this Load  
Protection Guaranty, write to the Customer Quality Representative, 3301 Spring Forest Road, Raleigh, North  
Carolina 27616 USA.  
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