CE Series
CE 2000TX
Operation Manual
Obtaining Other Language Versions: To obtain information in another language about the use of this product, please contact your
local Crown Distributor. If you need assistance locating your local distributor, please contact Crown at 574-294-8000.
This manual does not include all of the details of design, production, or variations of the equipment. Nor does it cover every possible
situation which may arise during installation, operation or maintenance.
The information provided in this manual was deemed accurate as of the publication date. However, updates to this information may have
Trademark Notice: Crown, Crown Audio and Amcron are registered trademarks of Crown International. Other trademarks are the
property of their respective owners.
Some models may be exported under the name Amcron.®
©2006 by Crown Audio®, Inc., 1718 W. Mishawaka Rd., Elkhart, Indiana 46517-9439 U.S.A. Telephone: 574-294-8000
126991-4B
3/06
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CE2000TX Power Amplifier
Crown International, Inc.
TCF Technical Certificate No: C975CRI1.ABS
DECLARATION of CONFORMITY
Technical Construction File Route
FOR COMPLIANCE QUESTIONS ONLY: Sue Whitfield
Issued By: Crown International, Inc.
1718 W. Mishawaka Road
574-294-8289
Elkhart, Indiana 46517 U.S.A.
Competent Body’s Name and Address:
Technology International (Europe) Limited
41-42 Shrivenham Hundred Business Park,
Shrivenham, Swindon, Wilts, SN6 8TZ
European Representative's Name and Address:
Nick Owen
35, Bassets Field
Thornhill
Cardiff. South Glamorgen
CF14 9UG United Kingdom
Equipment Type: Commercial Audio Power Amplifiers
Family Name: CE1000, CE2000, CE2000TX
Model Names: CE1000 Series, CE2000 Series, CE2000TX Series
EMC Standards:
EN 55103-1:1995 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 1: Emissions
EN 55103-1:1995 Magnetic Field Emissions-Annex A @ 10 cm and 1 M
EN 61000-3-2:1995+A14:2000 Limits for Harmonic Current Emissions (equipment input current ≤16A per phase)
EN 61000-3-3:1995 Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems Rated Current ≤16A
EN 55022:1992 + A1: 1995 & A2:1997 Limits and Methods of Measurement of Radio Disturbance Characteristics of ITE: Radiated, Class B Limits; Conducted, Class B
EN 55103-2:1996 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 2: Immunity
EN 61000-4-2:1995 Electrostatic Discharge Immunity (Environment E2-Criteria B, 4k V Contact, 8k V Air Discharge)
EN 61000-4-3:1996 Radiated, Radio-Frequency, Electromagnetic Immunity (Environment E2, criteria A)
EN 61000-4-4:1995 Electrical Fast Transient/Burst Immunity (Criteria B)
EN 61000-4-5:1995 Surge Immunity (Criteria B)
EN 61000-4-6:1996 Immunity to Conducted Disturbances Induced by Radio-Frequency Fields (Criteria A)
EN 61000-4-11:1994 Voltage Dips, Short Interruptions and Voltage Variation
Safety Standard:
EN 60065: 1998 Safety Requirements - Audio Video and Similar Electronic Apparatus
I certify that the product identified above conforms to the requirements of the EMC Council Directive 89/336/EEC as amended by 92/31/EEC, and the Low Voltage Directive 73/23/EES as amended by 93/68/EEC.
Signed
Larry Coburn
Date of Issue: March 28, 2000
Title: Senior Vice President of Manufacturing
Operation Manual
page 3
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CE2000TX Power Amplifier
Table of Contents
5.1.3 Ultrasonic and Radio Frequency Protection.......... 16
Important Safety Instructions ........................................................... 2
Declaration of Conformity................................................................. 3
Table of Contents ............................................................................. 4
1 Welcome ........................................................5
1.1 Features............................................................................ 5
2 How to Use This Manual .....................................5
3 Setup ............................................................6
3.1 Unpack Your Amplifier ..................................................... 6
3.2 Install Your Amplifier ....................................................... 6
3.3 Ensure Proper Cooling .................................................... 6
3.4 Choose Input Wire and Connectors ................................. 7
3.5 Choose Output Wire and Connectors .............................. 8
3.6 Wire Your System ............................................................ 9
3.6.1 Stereo Mode......................................................... 9
5.1.4 Drive Protection .................................................... 16
5.1.5 Compression......................................................... 16
5.1.6 Power Circuit Breaker............................................ 16
5.1.7 Proportional-speed Fan......................................... 16
5.2 Advanced Features .......................................................... 16
5.2.1 Crown SST Modules ............................................. 16
5.2.2 Fault Monitoring ................................................... 18
5.3 Options ........................................................................... 19
5.3.1 Alternate Output Connectors ................................. 19
5.3.2. Tamper-Resistant Hole Plugs ............................... 19
5.3.3 Optional 0.775V Input Sensitivity Setting.............. 19
6 Principles of Operation ..................................... 20
7 Troubleshooting .............................................. 22
8 Specifications ................................................ 23
9 Service ........................................................ 24
9.1 International and Canada Service .................................... 24
9.2 US Service ..................................................................... 24
9.2.1 Service at a US Service Center ............................. 24
9.2.2 Factory Service .................................................... 24
9.2.3 Factory Service Shipping Instructions ................. 24
9.2.4 Packing Instructions..............................................24
9.2.5 Estimate Approval .................................................24
9.2.6 Payment of Non-Warranty Repairs ....................... 24
10 Warranty ...................................................... 25
Factory Service Information Form .................................................. 27
3.6.2 Bridge-Mono Mode.............................................. 10
3.7 Input Sensitivity Switch ................................................... 14
3.8 Connect to AC Mains ...................................................... 14
3.9 Startup Procedure ............................................................ 14
4 Operation .......................................................14
4.1 Precautions ..................................................................... 14
4.2 Controls, Indicators and Connectors ............................... 15
5 Advanced Features and Options ........................ 16
5.1 Protection Systems .......................................................... 16
5.1.1. Bias Servo ........................................................... 16
5.1.2 Fault ..................................................................... 16
page 4
Operation Manual
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CE2000TX Power Amplifier
2 How to Use This
Manual
1 Welcome
•
•
Versatile; handles a wide range of speaker
impedances and outputs.
Crown® CE 2000TX amplifiers provide profes-
sional audio amplification for a wide range of
applications, such as digital cinema. The
amplifier is very affordable, and features front-
panel controls for easy setup and use. They can
be removed for security.
Advanced protection circuitry guards
against shorted outputs, open circuits, DC,
mismatched loads, general overheating,
high-fequency overloads and internal
faults.
This manual provides you with the necessary
information to safely and correctly setup and
operate your amplifier. It does not cover every
aspect of installation, setup or operation that
might occur under every condition. For addi-
tional information, please consult Crown’s
Amplifier Application Guide (available on line
Service, your system installer or retailer.
•
•
Genuine Neutrik® Speakon® connectors.
Modern power amplifiers are sophisticated
pieces of engineering capable of producing
extremely high power levels. They must be
treated with respect and correctly installed if
they are to provide the many years of reliable
service for which they were designed.
Choice of 1/4 inch, XLR or barrier strip
inputs.
•
•
•
Removable front-panel level controls.
Switchable input sensitivity
We strongly recommend you read all instruc-
tions, warnings and cautions contained in this
manual. Also, for your protection, please send
in your warranty registration card today. And
save your bill of sale—it’s your official proof of
purchase.
In addition, CE Series amplifiers include a
number of features which require some expla-
nation before they can be used to their maxi-
mum advantage.
Proportional-speed fan optimizes cooling
efficiency.
•
•
Can be mounted in EIA standard 19-in.
(48.3-cm) rack, shallow 14-in. (35.5) rack,
or stacked on top of each other.
Please take the time to study this manual so
that you can obtain the best possible service
from your amplifier.
Three-year, no-fault, fully transferable war-
ranty. Covers round-trip ground shipping
in the U.S. for all warranty work.
1.1 Features
•
Accurate, undistorted sound.
•
Bridge-mono/stereo mode switch allows
you to set up your amps/speakers in the
configuration that best suits your needs.
Operation Manual
page 5
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CE2000TX Power Amplifier
3 Setup
3.3 Ensure Proper Cooling
3.2 Install Your Amplifier
3.1 Unpack Your Amplifier
When using an equipment rack, mount units
directly on top of each other. Close any open
spaces in rack with blank panels. DO NOT
block front or rear air vents. The side walls of
the rack should be a minimum of two inches
(5.1 cm) away from the amplifier sides, and the
back of the rack should be a minimum of 4
inches (10.2 cm) from the amplifier back panel.
CAUTION: Before you begin, make sure
your amplifier is disconnected from the
power source, with power switch in the
“off” position and all level controls
turned completely down (counterclock-
wise).
Please unpack and inspect your amplifier for
any damage that may have occurred during
transit. If damage is found, notify the transpor-
tation company immediately. Only you can ini-
tiate a claim for shipping damage. Crown will
be happy to help as needed. Save the shipping
carton as evidence of damage for the shipper’s
inspection.
Use a standard 19-inch (48.3 cm) equipment
rack. See Figure 3.1 for amplifier dimensions.
Figure 3.2 illustrates standard amplifier airflow.
We also recommend that you save all packing
materials so you will have them if you ever
need to transport the unit. Never ship the
unit without the factory pack.
You may also stack amps without using a
cabinet.
NOTE: When transporting, amplifiers should be
supported at both front and back.
YOU WILL NEED (not supplied):
•
•
Input wiring cables
Output wiring cables
Rack for mounting amplifier (or a stable surface
for stacking)
WARNING: Before you start to set up
your amplifier, make sure you read and
observe the Important Safety Instruc-
tions found at the beginning of this
manual.
Figure 3.2 Airflow
Figure 3.1 CE 2000TX Dimensions
page 6
Operation Manual
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CE2000TX Power Amplifier
3.4 Choose Input Wire
and Connectors
3 Setup
You have three choices of input connectors:
1/4-inch (6.35-mm) phone, 3-pin XLR, or
barrier strip. You can also use either balanced or
unbalanced wiring.
Figure 3.3 shows balanced connector pin
assignments for XLR and phone. Figure 3.4
shows unbalanced connector pin assignments
for XLR and phone.
Figure 3.5 shows barrier strip input wiring for a
balanced signal. Both channels should be wired
using a common center terminal for ground con-
nection.
NOTE: Custom wiring should only be
performed by qualified personnel.
Figure 3.3 Balanced Input
Connector Wiring
Figure 3.4 Unbalanced Input
Connector Wiring
Figure 3.5 Barrier Strip Input Wiring:
Balanced Signal In
Operation Manual
page 7
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CE2000TX Power Amplifier
3 Setup
3.5 Choose Output Wire and Con-
nectors
Crown recommends using pre-built or profes-
sionally wired, high-quality, two- or four-con-
ductor, heavy gauge speaker wires. They should
be terminated with Neutrik Speakon NL4FC con-
nectors (Figure 3.6) at one end and appropriate
connectors to fit your speakers at the other end.
Figure 3.6 Neutrik® Speakon® Connector
If your CE 2000TX amplifier came equipped with
the CEAS1 (barrier strip) or CEAS2 (5-way bind-
ing post) optional output connectors, you may
wire your output to these connectors instead.
Optional output connectors can also be ordered
as a Service Option for installation on existing
CD 2000TX amplifiers.
If the CEAS1 Output Module is installed, use ter-
minal forks or bare wire for your output connec-
tors (see Figure 3.7).
To prevent the possibility of short-cir-
cuits, replace the cover on the barrier
strip after completing the output wiring.
If the CEAS2 Output Module is installed, connect
to it with bare wires, spade lugs or banana plugs
on the speaker cables (Figure 3.8).
Using the guidelines below, select the appropri-
ate size of wire based on the distance from
amplifier to speaker.
Figure 3.7 Output Connector Wiring for Stereo
with Optional CEAS1 Output Module.
Distance
up to 25 ft.
26-40 ft.
Wire Size
16 gauge
14 gauge
12 gauge
10 gauge
8 gauge
41-60 ft.
61-100 ft.
101-150 ft.
151-250 ft.
6 gauge
CAUTION: Never use shielded cable for
output wiring.
Figure 3.8 Optional CEAS2 5-way Binding Post Output Connector (Left)
Each Pair of Posts Connects to a Dual Banana Plug (Right)
page 8
Operation Manual
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CE2000TX Power Amplifier
3 Setup
3.6 Wire Your System
3.6.1 Stereo Mode
Make sure the amplifier is turned off and the
level controls are turned down before you wire
the system.
Typical input and output wiring is shown in
Figure 3.9.
INPUTS: Connect input wiring for each channel.
OUTPUTS: Maintain proper polarity (+/-) on out-
put connectors.
SHOWN WITH OPTIONAL CEAS1 OUTPUT MODULE
Connect Channel 1 positive (+) speaker load to
Channel 1 positive terminal of amp; repeat for
negative (-). Repeat each channel wiring as for
Channel 1. Refer to Section 3.5 for output con-
nector pin assignments. Make sure the Mode
switch is set to the “Stereo” position when oper-
ating in Stereo mode.
How to Parallel the Inputs in Stereo Mode
There are three ways to feed the same signal to
each amplifier channel:
1. Buy a "Y" cable. Plug the female end into your
signal cable, and plug the split male ends into
both amplifier inputs.
2. Feed your signal to the Channel-1 input
(either barrier-block or Combo). Connect a
jumper wire (Figure 3.10) between the barrier-
block Channel-1 (+) screw terminal and the
Channel-2 (+) screw terminal. Connect another
jumper wire between the Channel-1 (–) screw
terminal and the Channel-2 (–) screw terminal.
Figure 3.9 Typical System Wiring, Stereo Mode
3. Feed your signal to the Channel-1 input screw
terminals. Using a mic cable or phone-to-phone
cable, connect Channel-1 Combo jack to Chan-
nel-2 Combo jack.
See the next page for Bridge-Mono wiring.
Figure 3.10 Placement of Jumpers to Parallel the Inputs
Operation Manual
page 9
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CE2000TX Power Amplifier
3 Setup
3.6.2 Bridge-Mono Mode
Make sure the amplifier is turned off and the
level controls are turned down before you wire
the system.
Typical input and output wiring is shown in
Figure 3.11.
INPUTS: Connect input wiring to lower-num-
bered channel pair.
OUTPUTS: Connect the speaker across the posi-
tive terminals of each channel pair. Do not use
the negative terminals of the channel pair when
the pair is being operated in Bridge-Mono mode.
Refer to Section 3.5 for output connector pin
assignments. Make sure the Mode switch is set
to the “Bridge” position when operating in
Bridge-Mono mode.
NOTE: Turn down (full CCW) the Channel
2 level control when operating the
channel pair in Bridge-Mono mode, as
the Channel 1 level control works both
channels.
SHOWN WITH OPTIONAL CEAS1 OUTPUT MODULE
NOTE: Crown provides a reference of wiring pin
assignments for commonly used connector
types in the Crown Amplifier Application Guide
Figure 3.11 Typical System Wiring, Bridge Mono Mode
page 10
Operation Manual
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CE2000TX Power Amplifier
Figure 3.12
Typical Small,
Passive System
(CE 2000TX
Amplifiers Shown
with Optional
CEAS1 Output
Module)
Operation Manual
page 11
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CE2000TX Power Amplifier
Figure 3.13
Typical Medium
2-Way System
(CE 2000TX
Amplifiers Shown
with Optional
CEAS1 Output
Module)
page 12
Operation Manual
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CE2000TX Power Amplifier
Figure 3.14
Typical Large
3-Way System
(CE 2000TX
Amplifiers Shown
with Optional
CEAS1 Output
Module)
Operation Manual
page 13
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CE2000TX Power Amplifier
3 Setup
3.7 Input Sensitivity Switch
3.8 Connect to AC Mains
4 Operation
4.1 Precautions
Your amplifier is protected from internal and
external faults, but you should still take the fol-
lowing precautions for optimum performance
and safety:
A two-position Input Sensitivity switch is located
on the back panel near the input connectors
(Figure 3.15). Your amplifier is shipped from the
factory with this switch set to the 1.4V position.
At this setting, a 1.4V input signal will drive the
amplifier to full power into an 8 ohm load when
the level controls are turned to maximum. This
setting works best when the amplifier is being
driven by equipment with a +4 dBu output — an
output level at which most professional equip-
ment operates.
Connect your amplifier to the AC mains power
source (power outlet) with the supplied AC power
cordset. First, connect the IEC end of the cordset to
the IEC connector on the amplifier; then, plug the
other end of the cordset to the AC mains.
WARNING: The third prong of this connec-
tor (ground) is an important safety feature.
Do not attempt to disable this ground con-
nection by using an adapter or other meth-
ods.
1. Before use, your amplifier first must be con-
figured for proper operation, including input
and output wiring hookup. Improper wiring
can result in serious operating difficulties.
For information on wiring and configura-
tion, please consult the Setup section of this
manual or, for advanced setup techniques,
consult Crown’s Amplifier Application
dio.com.
Amplifiers don’t create energy. The AC mains volt-
age and current must be sufficient to deliver the
power you expect. You must operate your amplifier
from an AC mains power source with not more than
10% variation above or below the amplifier’s speci-
fied line voltage and within the specfied frequency
requirements (indicated on the amplifier’s back
panel label). If you are unsure of the output voltage
of your AC mains, please consult your electrician.
If required, the Input Sensitivity switch can be
moved to the 26 dB position, so that the ampli-
fier provides a fixed voltage gain of 20 (or 26 dB:
1 volt in, 20 volts out). This setting works best
with output levels of +10 dBu (2.5 volts RMS) or
more. Some brands of DJ mixers, in particular,
have output levels in this range.
2. Use care when making connections, select-
ing signal sources and controlling the out-
put level. The load you save may be your
own!
Selecting the correct sensitivity will allow your
equipment to operate at its optimum level and
improve the signal-to-noise of the system.
3.9 Startup Procedure
3. Do not short the ground lead of an output
cable to the input signal ground. This may
form a ground loop and cause oscillations.
Use the following procedure when first turning on
your amplifier:
Make sure the amplifier is turned off and
the level controls are turned down before
you change the switch setting.
1. Turn down the level of your audio source.
2. Turn down the level controls of the amplifier.
3. Turn on the “Power” switch. The Power indicator-
should glow.
4. Never connect the output to a power
supply, battery or power main. Elec-
trical shock may result.
4. Turn up the level of your audio source to an opti-
mum level.
5. Turn up the Level controls on the amplifier until
the desired loudness or power level is achieved.
6. Turn down the level of your audio source to its
normal range.
5. Tampering with the circuitry, or making
unauthorized circuit changes may be haz-
ardous and invalidates all agency listings.
6. Do not operate the amplifier with the red
Clip LEDs constantly flashing.
7. Do not overdrive the mixer, which will cause
clipped signal to be sent to the amplifier.
Such signals will be reproduced with
extreme accuracy, and loudspeaker damage
may result.
If you ever need to make any wiring or installation
changes, don’t forget to disconnect the power cord.
For help with determining your system’s optimum
gain structure (signal levels) please refer to the
Crown Amplifier Application Guide, available online
8. Do not operate the amplifier with less than
the rated load impedance. Due to the ampli-
fier’s output protection, such a configuration
may result in premature clipping and
speaker damage.
Sensitivity Switch
Figure 3.15 Location of Input Sensitivity Switch
page 14
Operation Manual
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CE2000TX Power Amplifier
4 Operation
4.2 Controls, Indicators and Connectors
Figure 4.1
Controls,
Indicators &
Connectors
Operation Manual
page 15
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CE2000TX Power Amplifier
5 Advanced Features
and Options
5.2 Advanced Features
This approach protects the amplifier from radio
frequencies and can even protect some sensi-
tive loads (including some tweeters).
NOTE: For detailed information about
these Crown amplifier features, please
consult the Crown Amplifier Application
Guide, available on the Crown website
5.2.1 Crown SST Modules
Crown optional SST (System Solution Topolo-
gies) modules were specially designed to
improve the fidelity and versatility of your audio
system. They feature a variety of professional
signal routing and filtering capabilities, with
active crossovers that allow the audio signal to
be split and sent to auxiliary amplifiers. Your
amplifier may have come with an SST module
already factory-installed, or your choice of SST
modules can be easily added to the amplifier by
any authorized Crown Service Center.
5.1.4 Drive Protection
This system temporarily removes output drive
to protect the amplifier and its loads. Drive pro-
tection can be activated in two situations. First,
if dangerous subsonic frequencies or direct
current (DC) is detected in the amplifier's out-
put, drive protection will activate. The amplifier
resumes normal operation when it no longer
detects dangerous output. Activating this pro-
tection is very unlikely, but improper source
signals like infrasonic square waves or a
severely clipped input signal can activate this
system.
5.1 Protection Systems
CE 2000TX amplifiers are protected against
shorted, open or mismatched loads; over-
loaded power supplies; excessive temperature;
chain destruction phenomena; input overload
damage; and high-frequency blowups. They
also protect loudspeakers from input/output
DC, large or dangerous DC offsets and turn-on/
turn-off transients.
For information on wiring and configuration of
amplifiers equipped with an optional Crown
SST crossover module, please refer to the SST
Crossover Reference Manual included in your
literature package.
5.1.1 Bias Servo
Bias servo translates the output heatsink tem-
perature to controlled bias current. This pre-
vents thermal runaway and holds the amplifier’s
notch distortion to a minimum.
Second, the amplifier's fault protection system
puts the affected channel into drive protection
mode in rare situations where heavy common-
mode current is detected in its output. The
amplifier should never output heavy common-
mode current unless its circuitry is damaged.
Activating drive protection helps prevent further
damage.
Refer to the following descriptions for an over-
view of availabe Crown SST crossover mod-
ules. Crown plans to release additional
accessory plug-in modules offering a range of
advanced features and capabilities. Watch for
new releases.
5.1.2 Fault
The amplifier will light the Fault LED on the
front panel if the amplifier output stage stops
operating. If this happens, take the unit to an
authorized service center.
5.1.5 Compression
A full-time compressor is in-line with the sig-
nal, preventing damage to your speakers.
5.1.3 Ultrasonic and Radio Fre-
quency Protection
An amplifier's slew rate only needs to be large
enough to deliver the maximum voltage at the
highest required frequency. Higher slew rates
actually let the amplifier reproduce undesirable
frequencies. By design, the CE 2000TX ampli-
fier has a controlled slew rate to put a fre-
quency limit on the highest frequencies that
they reproduce. This limit occurs well above 20
kHz, so there is no audible effect on perfor-
mance.
5.1.6 Power Circuit Breaker
A front panel push button is used to reset the
circuit breaker that protects the power supply.
5.1.7 Proportional-speed Fan
The speed of the cooling fan is controlled by
the transformer temperature and the heatsink
temperature.
page 16
Operation Manual
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CE2000TX Power Amplifier
5 Advanced Features
and Options
SST-SBSC-3632T
SST-4622
This is a custom three-channel crossover net-
work with CD-horn equalization and summed
low-frequency output specifically designed for
use with JBL® model 3632T ScreenArray®
cinema speaker systems installed in cinemas,
studio production and post-production envi-
ronments.
See Figure 5.1. This is a custom two-channel
crossover network with equallization specifi-
cally designed for use with JBL® model 4622
ScreenArray® cinema speaker systems
installed in cinemas, studio production and
post-production environments.
Features include:
Features:
•
Low-frequency signals are internally
routed to the channel-one amplifier input,
and high-frequency signals are routed to
the channel-two amplifier input.
•
High-frequency signals are internally
routed to the channel-one amplifier input,
and mid-frequency signals are routed to
the channel-two amplifier input.
•
Barrier block connectors for balanced sig-
nal input.
•
Mono summing of low-frequency signals
are routed from Output B to an external
amplifier.
SST-3632
Like the SST-4622 but for the JBL 3632 cinema
speaker systems.
Figure 5.1
SST-4622 Crossover Network
•
•
Neutrik® Combo jacks for balanced input
connection.
Additional features include:
Removable barrier block connectors for
balanced output to other
components.
•
Time correction via an all-pass analog
delay ensures coherent summation
through the crossover region, while main-
taining optimal vertical polar response.
SST-SBSC 4632T
SST-4632
Like the SST-SBSC 3632T but for the JBL
4632T cinema speakers.
Like the SST-36-32 but for the JBL 4632 cin-
ema speaker systems.
Operation Manual
page 17
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CE2000TX Power Amplifier
5 Advanced Features
and Options
5.2.2 Fault Monitoring
The Fault (RJ-11) jack, which looks like a tele-
phone plug, is located on the back of your CE
2000TX amplifier (Figure 5.2). It gives you an
easy way to remotely monitor the amplifier’s
fault status. To set up a circuit that will cause an
LED to light whenever a fault status occurs, you
can simply use the suggested circuit shown in
Figure 5.3.
When using this circuit, the LED will glow
whenever the amplifier is in one of four states: a
channel’s heatsink has reached its temperature
limit, the transformer has reached its tempera-
ture limit, the amplifier has just been turned on
and is in its turn-on-delay mode, or the ampli-
fier is turned off.
Figure 5.2 Location of Fault Jack
If you choose to design your own circuit to
interface this signal to your system, note that
this RJ jack is polarity sensitive. Pin 2 must be
grounded, and Pin 5 must be supplied with a
positive voltage pull up (positive with respect
to ground). Refer to Figure 5.4 for RJ jack pin
assignments. The maximum signal that can be
exposed to the fault jack is 35VDC and 10 mA.
Best results are obtained with 10 mA LEDs.
The mating connector for the CE 2000TX RJ-11
jack contains 4 contact pins in a 6-slot case, as
shown. For additional information please con-
tact your local dealer or Crown Technical
Support.
Figure 5.3 Fault Status LED Circuitry
Figure 5.4 RJ-11 Jack Wiring and Pin Assignments
page 18
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CE2000TX Power Amplifier
5 Advanced Features
and Options
additional hole plugs can be purchased separately
from Crown’s Parts Department (Part # 103234-1).
5.3 Options
5.3.1 Alternate Output Connectors
Store your knobs in a safe location should you need
to make level adjustments in the future.
For added system flexibility, Crown offers optional
secondary output connectors, with a choice of either
model CEAS1 barrier block (see Figure 5.5) or
model CEAS2 5-way binding post connectors (see
Figure 5.6). Alternate output connectors may come
factory installed on new amplifier orders. They can
also be added to existing CE 2000TX amplifiers by
an authorized Crown Service Center. For more
information, please contact Crown Technical Sup-
port.
5.3.3 Optional 0.775V Input
Sensitivity Setting
The CE 2000TX amplifier also provides an optional
0.775V input sensitivity setting. If you determine
your application requires this sensitivity setting,
please contact Crown Technical Support for more
information.
Figure 5.5 Model CEAS1 Barrier Block
Output Connectors
5.3.2 Tamper-Resistant Hole Plugs
Your CE 2000TX amplifier comes with a set of
tamper-resistant hole plugs, which allow you to
“protect” the level controls against unauthorized
adjustment. To use, simply pull off the control
knobs from the front of the amp, and slip the hole
plugs into place (see Figure 5.7). The plugs should
press easily into position with light force. Once in
place, the plugs will help to avoid most accidental
or intentional tampering (some situations may
require additional security measures).
Figure 5.6 Model CEAS2 5-way
Binding Post Output Connectors
To remove the hole plugs, simply pry the plug away
from the amplifier case using a small, flat-blade
screwdriver. To help to ensure adequate security, the
plugs have been designed to be more difficult to
remove than to place into position. If necessary,
Figure 5.7 Tamper-Resistant Hole Plugs
Installed in a CE 2000TX Amplifier
Operation Manual
page 19
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CE2000TX Power Amplifier
6 Principles of Operation
starts the fan. Should the power transformer
reach its maximum safe temperature, an inter-
nal thermal switch opens and the fan circuit
turns on full speed to quickly cool down the
amplifier. It also disconnects the load via the
output relay, removing any output current and
further speeding a cool-down cycle. Extra care
was taken during the design stage to set this
point both to protect your investment and to
guard against nuisance tripping.
The predrivers provide enough signal to acti-
vate the drivers, which together operate in the
class AB range. For the major output current
requirements, the drivers feed the various num-
bers of paralleled output transistors which
operate in a class B mode. This we call the Tri-
ple-Deep Darlington Output Stages.
For the sake of simplicity, only channel one of
the amplifier is described.
Signal is presented to the CE 2000TX through
one of three connectors when using the stan-
dard input module. Each channel is outfitted
with a balanced XLR / phone jack and a barrier
strip. These connectors are wired in parallel,
which allows daisy chaining when needed. The
signal is then converted from balanced to
unbalanced in the Balanced Input Stage where
it also receives RFI protection. Signal then
flows into the Variable Gain Stage where the
front panel level controls are allowed to affect
the gain.
The output transistors are protected by the Time
Dependent Voltage & Current circuit. This cir-
cuit protects the devices from extending
beyond their safe area of operation, but allows
the devices to provide high bursts of peak
power with music, allowing your amplifier to
deliver more punch. When all is said and done,
this amplifier output topology offers a good
combination of low quiescent amplifier heating,
great distortion performance at high powers,
and relative simplicity, with impressive reliabil-
ity and value.
Whenever the heatsinks or the transformer
reach a maximum temperature, or during the
normal turn-on delay window, the front panel
Fault LEDs will blink to get your attention.
A modular jack is mounted on the back panel
(same type as used on telephones). Pins 2 and
5 are connected to an opto-isolator which is
always in a low-resistance state whenever the
unit is on and happy. Should a fault be detected
or should the amplifier lose AC power, the
opto-isolator will change to a high resistance,
allowing the user to remotely detect the status
of the amplifier.
Following this stage, the signal is put under the
control of a full-time compressor circuit com-
prised of a symmetrical window detector, a
buffer amplifier, and the gating op amp which
uses several small components to set the com-
pressor’s attack and decay characteristics. The
actual compressing is accomplished by an
opto-isolator which affects the gain in the sig-
nal path.
All output power is delivered through 4-circuit
Speakon® connectors. These connectors have
been wired in such a way as to allow you the
most versatility. The Channel 1 and 2 connec-
tors are cross wired so you can cover all
options, from dual cable stereo (typical), to
Bridge-Mono in one connector, to running a bi-
amp speaker with one amplifier and one cable
per speaker cabinet.
The Signal Presence Indicators tap the signal
chain just before the level controls and prior to
the power amplifier chain. They are not ampli-
fier output indicators and should only be used
to indicate the presence of signal to the ampli-
fier front end.
Next the signal enters the error amplifier circuit,
where it is mixed with a small portion of the
output signal in such a way as to control the
amplifier’s overall output perfomance.
Following the error amp is the LVA stage, which
is where the low-voltage referenced signal gets
translated to the output high-voltage rails. The
last voltage amplifier, in conjunction with a
bootstrap current source, drives both predriv-
ers and the bias servo. The bias servo is
mounted in such a way as to translate the out-
put heatsink temperature into a controlled bias
current to prevent thermal runaway and hold
the amplifier’s notch distortion to a minimum.
The output relay, in conjunction with input sig-
nal mute circuit, assures the amplifier will be
well-behaved during turn on and off. In the
event of an amplifier output failure, a triac will
activate to turn off the offending channel and
protect your speakers.
The Clip light is driven from the output of the
compressor circuitry and lights to indicate the
onset of audible distortion.
The Power LED is driven from the low-voltage
supply.
The turn on delay circuit functions to keep the
output relay open until all the voltages are up
and stable, both in the amplifier, and in all the
components in the system ahead of the
amplifier.
A positive and negative regulator form the 15-
volt power supplies. Add to that the main trans-
former, a full-wave bridge rectifier, and high
energy electrolytic to form the main power sup-
ply. They are protected by the front-panel line
circuit breaker and controlled by the front-panel
power switch.
Heatsink temperature is monitored by a thermal
probe attached to the heatsink. As the tempera-
ture rises, the probe sends a proportional cur-
rent to the proportional speed fan circuit which
page 20
Operation Manual
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CE2000TX Power Amplifier
6 Principles of Operation
+ HI-VOLTAGE
BOOTSTRAP
TURN-ON
DELAY
CURRENT
SOURCE
HEATSINK
TEMPERATURE
TRIPLE-DEEP
DARLINGTON
NPN POSITIVE
OUTPUT STAGE
COMPRESSOR
CONTROL
TO CLIP
INDICATOR
+
OUTPUT
CONTROL
TDVI
LIMITER
BIAS
LVA
Figure 6.1
CE 2000TX
Amplifier Block
Diagram
(Shown with
Standard Input
Module)
OUTPUT
TRIPLE-DEEP
DARLINGTON
NPN NEGATIVE
OUTPUT STAGE
DC
PROTECT
TRANSLATOR
–VCC
BALANCED
INPUTS
BUFFER
ERROR
AMP
VARIABLE
BALANCE
INPUT STAGE
HEATSINK
TEMPERATURE
GAIN STAGE
–VCC
TRANSFORMER
TEMPERATURE
TO FAULT
INDICATOR
TO SIGNAL
PRESENCE
INDICATOR
PROPORTIONAL
SPEED
+ VCC
+ 15V
DC PROTECT
LOGIC
POWER
SUPPLY
FAN
CONTROL
– 15V
– VCC
TO
FAULT
CONNECTOR
BOOTSTRAP
CIRCUIT
+ HI-VOLTAGE
BOOTSTRAP
FAN
MUTE
Operation Manual
page 21
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CE2000TX Power Amplifier
7 Troubleshooting
CONDITION: Power indicator is off.
CONDITION: Distorted sound.
POSSIBLE REASON:
POSSIBLE REASON
•
•
•
The amplifier has lost AC power.
The amplifier’s Power switch is off.
•
Load is wired incorrectly or Stereo/Mono
mode switch is set incorrectly. Check both.
•
Input signal level is too high. Turn down your
amplifier level controls, or turn down the input
signal, until the clip LED goes out.
The amplifier’s power cord is not plugged in at
either end.
•
The amplifier’s circuit breaker has tripped.
Allow the amplifier to cool; remove excessive
loads, and press the reset switch on the front
panel.
Note: If sound is distorted but clip LED is not flash-
ing, check mixer levels and gain staging, mixer clip
lights, and pads built into microphones.
CONDITION: No input signal (Signal indi-
cator is not flashing even though audio is applied).
POSSIBLE REASON:
CONDITION: Input signal but no
sound.
•
•
•
Input signal level is very low.
Master audio from mixer turned down.
Input cable broken or not plugged in.
POSSIBLE REASON:
•
Speakers not connected. Make sure the Neutrik
NL4 connector is fully seated and locked.
•
The amplifier output level is so high that the
breaker has tripped. Try to identify and correct
the problem before resetting the breakers. If
the problem persists, refer the unit to an autho-
rized Crown Service Center.
CONDITION: Fault indicator is
flashing.
POSSIBLE REASON:
•
.The amplifier has just been turned on and is
still in the 4-second turn-on delay.
•
•
•
The heatsinks are too hot.
The transformer thermal protection is activated.
The amplifier output wires have developed a
short circuit.
•
The amplifier output stage has stopped operat-
ing. Refer the unit to an authorized Crown Ser-
vice Center
The fault status of the amplifier can also be moni-
tored remotely by attaching a signal device to the
Fault jack located on the amplifier back panel. See
the Advanced Features and Options section for more
detail.
page 22
Operation Manual
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CE2000TX Power Amplifier
8 Specifications
Minimum Guaranteed Power
120 VAC, 60 Hz Units, Stereo mode, per channel, both channels driven
1 kHz with < 0.5% THD
Dual, 4 ohms (per ch.)
Dual, 8 ohms (per ch.)
660 W
400W
120 VAC, 60 Hz Units, Bridge mono mode
1 kHz with 0.1% THD
Bridge mono, 8 ohms
1,320 W
0.2 dB
Performance
Frequency Response (at 1 watt, 20Hz - 25 kHz)
Phase Response (at 1 watt, 20Hz - 20 kHz)
<
<
15°
Signal to Noise Ratio below rated power (20 Hz to 20 kHz)
Total Harmonic Distortion (THD) at rated power, from 20 Hz to 20 kHz
> 100 dB
0.5%
Intermodulation Distortion (IMD) 60 Hz and 7 kHz at 4:1,
from 163 milliwatts to full bandwidth power
< 0.1%
> 400
Damping Factor: 10 Hz to 400 Hz
Crosstalk (below rated power, 20 Hz to 20 kHz)
Common Mode Rejection (CMR) (20 Hz to 1 kHz)
DC Output Offset (Shorted input)
> 55 dB
> 70 dB
10 mV
Input Impedance nominally balanced, nominally unbalanced
20 k ohms, 10 k ohms
Load Impedance (Note: Safe with all types of loads)
Stereo
Bridge Mono
4 and 8 ohms
8 ohms
Voltage Gain (at maximum level setting)
26dB sensitivitiy
1.4V sensitivity
26 dB
32.1 dB
Required AC Mains (configured country-specific)
Power Draw at Idle
50/60 Hz, 100 - 240 VAC
90 watts
Cooling
Proportional speed fan
Dimensions: Width, Height, Depth
Net Weight, Shipping Weight
EIA Standard 19 in. (48.3 cm) x 5.25 in. (13.34 cm) x 12.25 in. (31.11 cm)
40.3 lb (18.28 kg), 46.4 lb (20.98 kg)
Operation Manual
page 23
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CE2000TX Power Amplifier
9 Service
Crown amplifiers are quality units that rarely require ser-
vicing. Before returning your unit for service, please con-
tact Crown Technical Support to verify the need for
servicing.
9.2.4 Packing Instructions
3. Reset center cushion down over top of product's
chassis. The foam-in-place packing was molded to
accommodate different chassis depth sizes. If your
product's chassis does not completely fill the foam-
in-place cavity, you may use a soft but solid packing
material (such as paper or bubble wrap) behind the
chassis.
9.2.2 Factory Service
Important: These instructions must be followed. If they
are not followed, Crown Audio, Inc. assumes no respon-
sibility for damaged goods and/or accessories that are
sent with your unit.
Crown accepts no responsibility for non-serviceable
product that is sent to us for factory repair. It is the
owner’s responsibility to ensure that their product is ser-
viceable prior to sending it to the factory. Serviceable
product list is available at
For more information, please contact us direct.
This unit has very sophisticated circuitry which should
only be serviced by a fully trained technician. This is one
reason why each unit bears the following label:
1. Fill out and include the Crown Audio Factory Ser-
vice Information sheet in the back of this manual.
4. Enclose the completed Crown Audio Factory Service
Information form (or securely attach it to the outside
of carton) and re-seal the shipping pack with a
sturdy carton sealing tape.
CAUTION: To prevent electric shock, do not
remove covers. No user serviceable parts
inside. Refer servicing to a qualified technician.
A Service Return Authorization (SRA) is required for
product being sent to the factory for repair. An SRA can
factserv.htm. If you do not have access to the web, please
call Crown’s Customer Service at 574.294.8200 or
800.342.6939 extension 8205.
2. Do not ship any accessories (manuals, cords, hard-
ware, etc.) with your unit. These items are not
needed to service your product. We will not be
responsibility for these items.
Complete the Crown Audio Factory Service Information
form, in the back of this manual, when returning a Crown
product to the factory or authorized service center. The
form must be included with your product inside the box
or in a packing slip envelope securely attached to the
outside of the shipping carton. Do not send this form
separately.
9.2.5 Estimate Approval
3. When shipping your Crown product, it is important
that it has adequate protection. We recommend you
use the original pack material when returning the
product for repair. If you do not have the original
box, please call Crown at 800.342.6939 or
Approval of estimate must be given within 90 days after
being notified by Crown Audio Inc. Units still in the pos-
session of Crown after 90 days of the estimate will
become the property of Crown Audio Inc.
For warranty service, we will pay for ground shipping
both ways in the United States. Contact Crown Customer
Service to obtain prepaid shipping labels prior to send-
ing the unit. Or, if you prefer, you may prepay the cost of
shipping, and Crown will reimburse you. Send copies of
the shipping receipts to Crown to receive reimbursement.
Your repaired unit will be returned via UPS ground.
Please contact us if other arrangements are required.
574.294.8210 and order new pack material. See
instructions for “foam-in-place” shipping pack. (Do
not ship your unit in a wood or metal cabinet.)
9.2.6 Payment of Non-Warranty Repairs
9.1 International and Canada Service
Payment on out-of-waranty repairs must be received
within 90 days of the repair date. Units unclaimed after
90 days become the property of Crown Audio Inc.
Service may be obtained from an authorized service cen-
ter. (Contact your local Crown/Amcron representative or
our office for a list of authorized service centers.) To
obtain service, simply present the bill of sale as proof of
purchase along with the defective unit to an authorized
service center. They will handle the necessary paperwork
and repair.
4. If you provide your own shipping pack, the mini-
mum recommended requirements for materials are
as follows:
If you have any questions, please contact Crown Factory
Service.
9.2.3 Factory Service Shipping Instruc-
tions:
a. 275 P.S.I. burst test, Double-Wall carton that allows
for 2-inch solid Styrofoam on all six sides of unit or
3 inches of plastic bubble wrap on all six sides of
unit.
1. Service Return Authorization (SRA) is required for
product being sent to the factory for service. Please
complete the SRA by going to
Crown Factory Service
1718 W. Mishawaka Rd.,
Elkhart, Indiana 46517 U.S.A.
Remember to transport your unit in the original factory
pack.
do not have access to our website, call
1.800.342.6939, extension 8205 and we'll create the
SRA for you.
Telephone:
574.294.8200
800.342.6939 (North America,
Puerto Rico, and Virgin Islands only)
b. Securely seal the package with an adequate carton
sealing tape.
9.2 US Service
Service may be obtained in one of two ways: from an
authorized service center or from the factory. You may
choose either. It is important that you have your copy of
the bill of sale as your proof of purchase.
c. Do not use light boxes or “peanuts”. Damage caused
by poor packaging will not be covered under war-
ranty.
2. See packing instructions that follow.
Facsimile:
574.294.8301 (Technical Support)
574.294.8124 (Factory Service)
3. Ship product to:
Using your 'foam-in-place' shipping pack
CROWN AUDIO FACTORY SERVICE
1718 W MISHAWKA RD.
ELKHART, IN 46517
9.2.1 Service at a US Service Center
Note: The foam-in-place packing is molded so that there
is only one correct position for your product.
Internet:
This method usually saves the most time and effort. Sim-
ply present your bill of sale along with the defective unit
to an authorized service center to obtain service. They
will handle the necessary paperwork and repair. Remem-
ber to transport the unit in the original factory pack. A list
of authorized service centers in your area can be obtained
from Crown Factory Service, or online from
4. Use a bold black marker and write the SRA number
on three sides of the box.
1. Open carton and lift center cushion leaving both
end-cushions in place.
5. Record the SRA number for future reference. The
SRA number can be used to check the repair status.
2. Carefully place your product with the product's front
panel facing the same direction as arrows indicate.
page 24
Operation Manual
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CE2000TX Power Amplifier
10 Warranty
UNITED STATES & CANADA
SUMMARY OF WARRANTY
est, insurance, closing costs, and other finance
charges less a reasonable depreciation on the
product from the date of original purchase. War-
ranty work can only be performed at our autho-
rized service centers or at the factory. Warranty
work for some products can only be performed at
our factory. We will remedy the defect and ship
the product from the service center or our factory
within a reasonable time after receipt of the defec-
tive product at our authorized service center or
our factory. All expenses in remedying the defect,
including surface shipping costs in the United
States, will be borne by us. (You must bear the
expense of shipping the product between any for-
eign country and the port of entry in the United
States including the return shipment, and all
taxes, duties, and other customs fees for such for-
eign shipments.)
FROM ANY DEFECT IN THE NEW CROWN
PRODUCT. THIS INCLUDES ANY DAMAGE TO
ANOTHER PRODUCT OR PRODUCTS RESULT-
ING FROM SUCH A DEFECT. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATIONS
OF INCIDENTAL OR CONSEQUENTIAL DAM-
AGES, SO THE ABOVE LIMITATION OR EXCLU-
SION MAY NOT APPLY TO YOU.
Crown International, 1718 West Mishawaka Road,
Elkhart, Indiana 46517-4095 U.S.A. warrants to
you, the ORIGINAL PURCHASER and ANY SUB-
SEQUENT OWNER of each NEW Crown product,
for a period of three (3) years from the date of
purchase by the original purchaser (the “warranty
period”) that the new Crown product is free of
defects in materials and workmanship. We further
warrant the new Crown product regardless of the
reason for failure, except as excluded in this War-
ranty.
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or
modify this Crown Warranty. This Crown War-
ranty is not extended by the length of time which
you are deprived of the use of the new Crown
product. Repairs and replacement parts provided
under the terms of this Crown Warranty shall
carry only the unexpired portion of this Crown
Warranty.
ITEMS EXCLUDED FROM THIS
CROWN WARRANTY
This Crown Warranty is in effect only for failure of
a new Crown product which occurred within the
Warranty Period. It does not cover any product
which has been damaged because of any inten-
tional misuse, accident, negligence, or loss which
is covered under any of your insurance contracts.
This Crown Warranty also does not extend to the
new Crown product if the serial number has been
defaced, altered, or removed.
HOW TO OBTAIN WARRANTY
SERVICE
DESIGN CHANGES
We reserve the right to change the design of any
product from time to time without notice and with
no obligation to make corresponding changes in
products previously manufactured.
You must notify us of your need for warranty ser-
vice within the warranty period. All components
must be shipped in a factory pack, which, if
needed, may be obtained from us free of charge.
Corrective action will be taken within a reason-
able time of the date of receipt of the defective
product by us or our authorized service center. If
the repairs made by us or our authorized service
center are not satisfactory, notify us or our autho-
rized service center immediately.
LEGAL REMEDIES OF PURCHASER
WHAT THE WARRANTOR WILL DO
THIS CROWN WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE.
No action to enforce this Crown Warranty shall be
commenced after expiration of the warranty
period.
We will remedy any defect, regardless of the rea-
son for failure (except as excluded), by repair,
replacement, or refund. We may not elect refund
unless you agree, or unless we are unable to pro-
vide replacement, and repair is not practical or
cannot be timely made. If a refund is elected, then
you must make the defective or malfunctioning
product available to us free and clear of all liens
or other encumbrances. The refund will be equal
to the actual purchase price, not including inter-
DISCLAIMER OF CONSEQUENTIAL
AND INCIDENTAL DAMAGES
THIS STATEMENT OF WARRANTY SUPERSEDES
ANY OTHERS CONTAINED IN THIS MANUAL
FOR CROWN PRODUCTS 12/01.
YOU ARE NOT ENTITLED TO RECOVER FROM
US ANY INCIDENTAL DAMAGES RESULTING
Operation Manual
page 25
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CE2000TX Power Amplifier
10 Warranty
WORLDWIDE EXCEPT USA & CANADA
SUMMARY OF WARRANTY
unless you agree, or unless we are unable to pro-
vide replacement, and repair is not practical or
cannot be timely made. If a refund is elected, then
you must make the defective or malfunctioning
product available to us free and clear of all liens
or other encumbrances. The refund will be equal
to the actual purchase price, not including inter-
est, insurance, closing costs, and other finance
charges less a reasonable depreciation on the
product from the date of original purchase. War-
ranty work can only be performed at our autho-
rized service centers. We will remedy the defect
and ship the product from the service center
within a reasonable time after receipt of the defec-
tive product at our authorized service center.
DISCLAIMER OF CONSEQUENTIAL AND
INCIDENTAL DAMAGES
Crown International, 1718 West Mishawaka Road,
Elkhart, Indiana 46517-4095 U.S.A. warrants to
you, the ORIGINAL PURCHASER and ANY SUB-
SEQUENT OWNER of each NEW Crown1 product,
for a period of three (3) years from the date of pur-
chase by the original purchaser (the “warranty
period”) that the new Crown product is free of
defects in materials and workmanship, and we
further warrant the new Crown product regardless
of the reason for failure, except as excluded in this
Warranty.
YOU ARE NOT ENTITLED TO RECOVER FROM US
ANY INCIDENTAL DAMAGES RESULTING FROM
ANY DEFECT IN THE NEW CROWN PRODUCT.
THIS INCLUDES ANY DAMAGE TO ANOTHER
PRODUCT OR PRODUCTS RESULTING FROM
SUCH A DEFECT.
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or
modify this Crown Warranty. This Crown Warranty
is not extended by the length of time which you are
deprived of the use of the new Crown product.
Repairs and replacement parts provided under the
terms of this Crown Warranty shall carry only the
unexpired portion of this Crown Warranty.
1
Note: If your unit bears the name “Amcron,” please substitute
it for the name “Crown” in this warranty.
ITEMS EXCLUDED FROM THIS CROWN-
WARRANTY
HOW TO OBTAIN WARRANTY SERVICE
You must notify your local Crown importer of
your need for warranty service within the warranty
period. All components must be shipped in the
original box. Corrective action will be taken within
a reasonable time of the date of receipt of the
defective product by our authorized service center.
If the repairs made by our authorized service cen-
ter are not satisfactory, notify our authorized ser-
vice center immediately.
This Crown Warranty is in effect only for failure of
a new Crown product which occurred within the
Warranty Period. It does not cover any product
which has been damaged because of any inten-
tional misuse, accident, negligence, or loss which
is covered under any of your insurance contracts.
This Crown Warranty also does not extend to the
new Crown product if the serial number has been
defaced, altered, or removed.
DESIGN CHANGES
We reserve the right to change the design of any
product from time to time without notice and with
no obligation to make corresponding changes in
products previously manufactured.
LEGAL REMEDIES OF PURCHASER
No action to enforce this Crown Warranty shall be
commenced after expiration of the warranty
period.
WHAT THE WARRANTOR WILL DO
We will remedy any defect, regardless of the rea-
son for failure (except as excluded), by repair,
replacement, or refund. We may not elect refund
THIS STATEMENT OF WARRANTY SUPERSEDES
ANY OTHERS CONTAINED IN THIS MANUAL FOR
CROWN PRODUCTS. 7/01
page 26
Operation Manual
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CE2000TX Power Amplifier
Crown Audio Factory Service Information
Shipping Address: Crown Audio Factory Service, 1718 W. Mishawaka Rd., Elkhart, IN 46517
PLEASE PRINT CLEARLY
SRA #: __________________(If sending product to Crown factory service.)
Model: ____________________________________________
Serial Number: _____________________
Purchase Date: _____________
PRODUCT RETURN INFORMATION
Individual or Business Name: ____________________________________________________________________________________________________________________________________________________________
Phone #: __________________________________________________ Fax #: ________________________________________ E-Mail: _______________________________________________________
Street Address (please, no P.O. Boxes): _____________________________________________________________________________________________________________________________________________________
City: __________________________________________ State/Prov: ________________________________ Postal Code: _________________ Country: _________________________
Nature of problem: ___________________________________________________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________________________________________________________________
Other equipment in your system: _________________________________________________________________________________________________________________________________________________________
If warranty is expired, please provide method of payment. Proof of purchase may be required to validate warranty.
PAYMENT OPTIONS
I have open account payment terms. Purchase order required. PO#: __________________________________
COD
Credit Card (Information below is required; however if you do not want to provide this information at this time, we will contact you when your unit is repaired for the information.)
Credit card information:
Type of credit card:
MasterCard
Personal/Consumer
Visa
American Express
Discover
Type of credit card account:
Business/Corporate
Card # ______________________________________________ Exp. date: _____________ * Card ID #: __________________________
* Card ID # is located on the back of the card following the credit card #, in the signature area. On American Express, it may be located on the front of the card. This number is required to process the charge to your account. If you do not want to provide
it at this time, we will call you to obtain this number when the repair of your unit is complete.
Name on credit card:
____________________________________________________________________________
Billing address of credit card: __________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
Operation Manual
page 27
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