Cisco Systems Network Card 100 200 300 400 User Manual

Cisco Content Delivery Engine 100/200/300/400  
Hardware Installation Guide  
March 2008  
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO  
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS  
MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,  
EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY  
PRODUCTS.  
Am e ric a s He a d q u a rt e rs  
Cisco System s, Inc.  
170 West Tasm an Drive  
San J ose, CA 95134-1706  
USA  
Tel: 408 526-4000  
800 553-NETS (6387)  
Fax: 408 527-0883  
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Contents  
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Preface  
This preface describes the objectives and organization of this guide and contains the following sections:  
Document Revision History  
The Document Revision History table below records technical changes to this document.  
Document Version Date  
Change Summary  
OL-13478-02  
OL-13478-01  
March 28, 2008  
August 20, 2007  
Added CDE300 and CDE400 to this document.  
This is the first version of this document.  
Document Organization  
Chapter  
Description  
Provides a brief introduction to the Content  
Delivery Engines (CDEs).  
Contains site requirements and important safety  
information for working with the CDEs  
Provides the necessary information to properly  
install the CDS hardware components.  
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Preface  
Chapter  
Description  
Chapter 4, “Installing the Internet Streamer CDS Describes the initial installation of the CDS  
Release 2.0-2.1 software application onto the  
CDEs, and the initial configuration of the CDEs  
using the Content Delivery System Manager  
(CDSM).  
Presents troubleshooting procedures for the CDS.  
Describes the specifications of the CDEs.  
Lists the connector pin assignments for the CDEs.  
Appendix C, “CDEs with Serverworks Chipset” Describes the specifications and connector pin  
assignments of the servers with the Serverworks  
chipset.  
Provides the information for connecting DC  
power to a CDE.  
Objectives  
Audience  
This guide documents the hardware features of the Cisco Content Delivery System (CDS) Release  
2.0-2.1, which consists of the CDE100, CDE200, CDE300 and CDE400 when used in Internet Streamer  
and TV applications. It describes the physical and performance characteristics of each Content Delivery  
Engine (CDE), explains how to install a CDE, and provides troubleshooting information.  
This guide does not describe system messages that you may receive and provides only initial  
configuration procedures. For more information, see the “Related Documentation” section on page viii.  
This guide is for the networking or computer technician responsible for installing the Cisco CDS  
hardware. You should be familiar with the concepts and terminology of Ethernet and local area  
networking.  
Related Documentation  
These documents provide complete information about the CDS and are available from the Cisco.com  
site:  
Release Notes for the Cisco Internet Streamer CDS 2.0  
Release Notes for the Cisco Internet Streamer CDS 2.1  
Cisco Internet Streamer CDS 2.0-2.1 Software Configuration Guide  
Cisco Internet Streamer CDS 2.0-2.1 Quick Start Guide  
Cisco Internet Streamer CDS 2.0-2.1 API Guide  
Cisco Content Delivery System 2.x Documentation Roadmap  
Regulatory Compliance and Safety Information for the Cisco Content Delivery Engine  
100/200/300/400  
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Preface  
Cisco Internet Streamer CDS 2.x Product Documentation  
You can access the software documents at the following URL:  
You can access the hardware documents at the following URL:  
Conventions  
Note  
Means reader take note. Notes contain helpful suggestions or references to materials not contained in  
this publication.  
Caution  
Means reader be careful. In this situation, you might do something that could result in equipment  
damage or loss of data.  
Safety Information Referral Warning  
See the foreign language translations of all warnings used in the Regulatory Compliance and Safety  
Information for the Cisco Content Delivery Engine 100/200/300/400 document at this URL:  
Warning Definition  
Warning  
IMPORTANT SAFETY INSTRUCTIONS  
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you  
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar  
with standard practices for preventing accidents. Use the statement number provided at the end of  
each warning to locate its translation in the translated safety warnings that accompanied this  
device. Statement 1071  
SAVE THESE INSTRUCTIONS  
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Preface  
Waarschuwing  
BELANGRIJKE VEILIGHEIDSINSTRUCTIES  
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan  
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij  
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard  
praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de  
waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt  
raadplegen.  
BEWAAR DEZE INSTRUCTIES  
Varoitus  
TÄRKEITÄ TURVALLISUUSOHJEITA  
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin  
käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu  
onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen  
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien  
lausuntonumeroiden avulla.  
SÄILYTÄ NÄMÄ OHJEET  
Attention  
IMPORTANTES INFORMATIONS DE SÉCURITÉ  
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant  
entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez  
conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures  
couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des  
avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil,  
référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.  
CONSERVEZ CES INFORMATIONS  
WICHTIGE SICHERHEITSHINWEISE  
Warnung  
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen  
kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und  
den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder  
Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten  
Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.  
BEWAHREN SIE DIESE HINWEISE GUT AUF.  
IMPORTANTI ISTRUZIONI SULLA SICUREZZA  
Avvertenza  
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle  
persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli  
relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti.  
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le  
traduzioni delle avvertenze riportate in questo documento.  
CONSERVARE QUESTE ISTRUZIONI  
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Preface  
Advarsel  
VIKTIGE SIKKERHETSINSTRUKSJONER  
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du  
begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med  
elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten  
av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne  
enheten.  
TA VARE PÅ DISSE INSTRUKSJONENE  
Aviso  
INSTRUÇÕES IMPORTANTES DE SEGURANÇA  
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de  
lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos  
perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de  
prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para  
localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.  
GUARDE ESTAS INSTRUÇÕES  
¡Advertencia!  
INSTRUCCIONES IMPORTANTES DE SEGURIDAD  
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular  
cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los  
procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el  
número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña  
a este dispositivo.  
GUARDE ESTAS INSTRUCCIONES  
VIKTIGA SÄKERHETSANVISNINGAR  
Varning!  
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada.  
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och  
känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av  
varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna  
anordning.  
SPARA DESSA ANVISNINGAR  
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Preface  
Aviso  
INSTRUÇÕES IMPORTANTES DE SEGURANÇA  
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões  
corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os  
circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o  
número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de  
segurança traduzidos que acompanham o dispositivo.  
GUARDE ESTAS INSTRUÇÕES  
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Preface  
Advarsel  
VIGTIGE SIKKERHEDSANVISNINGER  
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for  
legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de  
involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til  
undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de  
oversatte advarsler, der fulgte med denne enhed.  
GEM DISSE ANVISNINGER  
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Preface  
Obtaining Documentation and Submitting a Service Request  
For information on obtaining documentation, submitting a service request, and gathering additional  
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and  
revised Cisco technical documentation, at:  
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed  
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free  
service and Cisco currently supports RSS version 2.0.  
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C H A P T E R  
1
Overview of the Content Delivery Engines  
This chapter provides an overview of the Content Delivery Engines (CDEs) and describes the hardware  
and software features. This chapter contains the following sections:  
Cisco Internet Streamer CDS Overview  
With the Content Delivery System (CDS) software installed, the CDE functions as a Content Delivery  
System Manager (CDSM), Service Engine (SE), or Service Router (SR). The CDSM provides a  
graphical user interface (GUI) to manage registered Service Engines and Service Routers. The CDS  
solution addresses the need to distribute and receive high-bandwidth, media-rich content across the  
Internet without performance losses or content delivery delays.  
CDS software offers the following content-based services:  
Content caching and hosting  
Proxy services  
Content replication  
Video streaming  
To deploy Cisco SEs with Cisco CDS software within your existing network, your network must support  
Cisco IOS software.  
The CDE refers to the hardware that can run one or two Content Delivery Applications (CDAs). Each  
CDE can be configured with a specific device mode. Each device mode defines the set of CDAs that can  
run on the CDEs. As part of the CDE installation and initialization, you are asked to select a device  
mode. The following device modes are supported:  
Content Delivery System Manager (CDSM)  
Service Engine (SE)  
Service Router (SR)  
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Chapter 1 Overview of the Content Delivery Engines  
Cisco TV CDS Overview  
Note  
The CDE100 supports device-mode configuration and can be configured with the CDS 2.0-2.1 software  
to operate only as a CDSM.  
The CDE200 supports device-mode configuration and can be configured with the CDS 2.0-2.1 software  
to operate as an SE, SR, or a CDSM.  
Cisco TV CDS Overview  
The Cisco TV CDS is a high performance, open architecture vehicle capable of delivering a wide range  
of advanced video applications. The Cisco TV CDS consists of the following elements:  
Intel Xeon architecture servers  
Linux operating system  
OnDemand software  
Video Accelerator software  
OnDemand Application  
In order for cable operators to successfully deliver Video On Demand (VOD) services, a number of  
system elements must be present and work together. The OnDemand application is a component of next  
generation, open architecture VOD systems. The OnDemand application delivers a highly scalable and  
reliable solution for ingest, storage, content distribution, personalization and streaming of OnDemand  
Video.  
The Cisco Video On Demand solution has three major elements:  
A Vault Group consisting of one or more CDE200s or CDE400s. The Vault Group is responsible for  
ingest and reliable storage of Video On Demand content. The number of CDE200s or CDE400s in  
the Vault Group is driven by the amount of content that the Video On Demand system offers.  
One or more Streaming Groups each consisting of one or more CDE300s. The Streaming Group is  
responsible for the personalization and streaming of Video OnDemand in response to user requests.  
The number of CDE300s and Streaming Groups is determined by the number of Video On Demand  
streams deployed and by the topology that best suits your individual network.  
A CDSM (CDE100 or CDE200). The CDSM is used to manage the Vaults and Streamers, collect  
event logs, and host reporting tools.  
Note  
In smaller systems, the CDE200 Integrated Streamer Vault (ISV) can be used, where the Vault and  
Streamer functionality exist in one CDE200 ISV.  
Video Accelerator Software  
Cisco has developed the Video Accelerator, a unique technology that facilitates the rapid movement of  
content between Vaults and Streamers while keeping required bandwidth to a minimum. To accomplish  
this, the Video Accelerator uses a form of caching across Gigabit Ethernet networks. All content is held  
reliably on the Vault servers and a large amount, but not all, of the content is also contained on the  
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Chapter 1 Overview of the Content Delivery Engines  
Hardware Features  
Streamer s. The Video Accelerator kernel software ensures content on the Streamers is always the most  
popular content; that is, the content requested by the largest number of subscribers. The Video  
Accelerator is responsible for the following:  
Content Storage  
Streaming  
Bandwidth usage for ingests  
Bandwidth usage for streaming  
Mirroring content among Vault servers  
Decisions on content retention on Streamer servers  
Hardware Features  
The Cisco Internet Streamer and TV CDS Release 2.0-2.1 CDEs are the CDE100, CDE200, CDE300,  
and CDE400. Figure 1-1 shows the front view of the CDE100 and Figure 1-2 shows the rear view of the  
CDE100.  
Figure 1-1  
CDE100 Front View  
Figure 1-2  
CDE100 Rear View  
Figure 1-3 shows the front view of the CDE200 and Figure 1-4 shows the rear view of the CDE200 with  
the AC power option.  
Figure 1-3  
CDE200 Front View  
1
2
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Hardware Features  
Figure 1-4  
CDE200 Rear View  
Figure 1-5 shows the front view of the CDE300 and Figure 1-6 shows the rear view of the CDE300 with  
the AC power option.  
Figure 1-5  
CDE300 Front View  
Figure 1-6  
CDE300 Rear View  
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Chapter 1 Overview of the Content Delivery Engines  
Hardware Features  
Figure 1-7 shows the front view of the CDE400 and Figure 1-8 shows the rear view of the CDE400 with  
the AC power option and six cache/streamer interfaces.  
Figure 1-7  
CDE400 Front View  
Figure 1-8  
CDE400 Rear View  
Each CDE is designed to be rack-mounted in a standard 19-inch rack with a depth of 30 inches.  
Table 1-1 shows the hardware features of each CDE.  
Tab le 1-1  
CDE Hardware Features  
Rack Unit  
(RU)  
Ethernet  
Interface  
CDE  
Processor  
Memory  
Drives  
GE Ports  
CDE100  
1
1 dual-core Intel 4 GB  
Xeon processor  
4 150-GB Small  
Computer System  
Interface (SCSI) drives  
2
CDE200  
2
2 dual-core Intel 8 GB  
Xeon processors  
12 500-GB Serial ATA  
(SATA) drives  
6
11  
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Chapter 1 Overview of the Content Delivery Engines  
Hardware Features  
Table 1-1  
CDE Hardware Features (continued)  
Rack Unit  
Ethernet  
CDE  
(RU)  
Processor  
Memory  
Drives  
GE Ports  
Interface  
CDE300  
3
2 dual-core Intel Up to16 GB  
Xeon processors  
Up to 16 SCSI hard drives 12 full-duplex  
GE interfaces2  
CDE400  
4
2 dual-core Intel Up to 16 GB  
Xeon processors  
Up to 24 SATA hard  
drives3  
84  
1. Provides management communication with the CDSM.  
2. Normally configured with 12 full-duplex Gigabit Ethernet (GE) interfaces, each used to deliver up to 250 simultaneous streams and to receive new content  
from the CDE200 or CDE400.  
3. Each drive contains 300 or 400 GB of storage. Each CDE400 can therefore contain up to 2400 hours of standard definition content (3840 hours on a  
400-GB drive), including storage of information to support trick play.  
4. Six Ethernet interfaces for content movement, an interface for ingest, and an interface for system management.  
Control Buttons  
Figure 1-9 shows the CDE100 front panel, and describes the front panel control buttons.  
Figure 1-9  
CDE100 Front Panel Control Buttons  
1
2
3
1
2
3
Power  
Powers up the device.  
Reset  
Resets the device and runs the power-on self-test (POST).  
Opens the CD drive tray.  
CD eject  
Note  
You may need to use a pen or the end of a straightened paper clip to press the Power and Reset buttons.  
The Reset button does not restore the device to the factory default software settings.  
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Hardware Features  
Figure 1-10 shows the CDE200 front panel, and describes the front panel control buttons.  
Figure 1-10 CDE200 Front Panel Control Buttons  
1
2
1
2
1
2
Power  
Reset  
Powers up the device.  
Resets the device and runs the power-on self-test (POST).  
Figure 1-11 shows the CDE300 front panel with the front cover removed, and describes the front panel  
control buttons.  
Figure 1-11  
CDE300 Front Panel Control Buttons  
2
1
1
2
Power  
Reset  
Powers up the device.  
Resets the device and runs the power-on self-test (POST).  
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Hardware Features  
Figure 1-9 shows the CDE400 back panel, and describes the back panel control buttons.  
Figure 1-12  
CDE400 Back Panel Control Buttons  
1
2
1
2
Power  
Reset  
Powers up the device.  
Resets the device and runs the power-on self-test (POST).  
LED Indicators  
Figure 1-13 shows the location of the CDE100 front panel LEDs, and describes their functions.  
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Hardware Features  
Figure 1-13  
CDE100 Front Panel LEDs  
4
6
7
3
1
2
5
No. LED  
Color  
State  
On  
On  
On  
On  
On  
On  
On  
Description  
1
2
3
4
5
6
7
Hard disk drive power  
Blue  
Power is flowing to the drive.  
Hard disk drive activity Blue  
Hard disk drive activity Blue  
Associated hard disk drive is in use.  
A hard disk drive is in use.  
Port is connected.  
Ethernet port 1  
Ethernet port 2  
Power  
Blue  
Blue  
Blue  
Port is connected.  
Device is powering on.  
CD-ROM drive is in use.  
CD-ROM drive activity Blue  
Figure 1-14 shows the location of the CDE200 front panel LEDs with the front cover on, and describes  
their functions.  
Figure 1-14  
CDE200 Front Panel LEDs  
1
2
1
2
1 2  
3
4
No. LED  
Color  
State  
On  
Description  
1
2
3
4
Power  
Blue  
Blue  
Blue  
Blue  
Device is powering on.  
A hard disk drive is in use.  
Port is connected.  
Port is connected.  
Hard disk drive activity  
Ethernet port 1  
On  
On  
Ethernet port 2  
On  
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Hardware Features  
Figure 1-15 shows the location of the CDE300 front panel LEDs, and describes their functions.  
Figure 1-15  
CDE300 Front Panel LEDs  
4
1
2
3
5 6  
7
No. LED  
Color  
Blue  
State  
Description  
1
2
3
4
5
6
Hard disk drive power  
On  
On  
On  
On  
On  
On  
Power is flowing to the drive.  
Associated hard disk drive is in use.  
A hard disk drive is in use.  
Port is connected.  
Hard disk drive activity Blue  
Hard disk drive activity Blue  
Ethernet port 1  
Ethernet port 2  
Power  
Blue  
Blue  
Blue  
Port is connected.  
Device is powering on.  
Figure 1-16 shows the location of the CDE400 front panel LEDs, and describes their functions.  
Figure 1-16  
CDE400 Front Panel LEDs  
1
2
No. LED  
Color  
State  
On  
Description  
1
2
Hard disk drive power  
Blue  
Power is flowing to the device.  
Associated hard disk drive is in use.  
Hard disk drive activity Blue  
On  
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Hardware Features  
Input/Output Ports and Connectors  
The CDEs support the following I/O connectors on the rear of the device:  
Ethernet connector  
Serial connector  
Video and audio connectors (on optional adapter)  
Caution  
Once the product installation is complete, all I/O cables, except those installed in the Ethernet ports,  
must be disconnected from the CDE to maintain EMC compliance. Any other cable connections are  
temporary and are only used to initialize the system. All PS/2 keyboard, PS/2 mouse, USB interface,  
serial console interface, and VGA interface cables must be disconnected from the CDE’s front and rear  
I/O ports.  
Figure 1-17 shows the location of the CDE100 back panel ports and connectors.  
Figure 1-17  
CDE100 Connector Locations  
1
2
3
4
5
6
7
1
2
3
4
Power connector  
Mouse connector  
5
6
7
VGA interface  
Management interface (eth0)  
Ingest interface (eth1)  
Keyboard connector  
Serial console interface  
Note  
The system software does not support the use of a keyboard or mouse [Personal System 2 (PS/2) or  
Universal Serial Bus (USB)]. However, the keyboard and mouse are supported by the BIOS for POST,  
and the BIOS Setup Utility as described in Chapter 4, “Installing the Internet Streamer CDS Software  
Figure 1-18 shows the location of the CDE200 back panel ports and connectors.  
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Figure 1-18  
CDE200 Connector Locations  
1
2
8
eth4 eth2  
eth0 eth1  
eth5 eth3  
3
4
5
6
7
1
2
3
4
Power connectors  
5
6
7
8
VGA interface  
Mouse connector  
Management interface (eth0)  
Ingest interface (eth1)  
Keyboard connector  
Serial console interface  
Stream interfaces (eth2 through eth5)  
Caution  
In some CDE200 chassis, the streaming interface network interface card (NIC) is installed in slots 4 and  
5 (counting from the left-most slot). In this hardware configuration, the Gigabit Ethernet interfaces on  
the motherboard are addressed as interfaces 3/0 and 4/0, and the interfaces on the NICs are detected as  
1/0, 2/0, 5/0, and 6/0. The interface numbering must be taken into consideration when configuring IP  
addresses and port channels.  
Figure 1-19 shows the location of the CDE300 back panel ports and connectors.  
Figure 1-19  
CDE300 Connector Locations  
2
3
4
eth10  
eth11  
eth12  
eth13  
eth6  
eth7  
eth8  
eth9  
1
eth2 eth0  
eth3 eth1  
eth4 eth5  
7
6
5
5
5
1
2
3
4
Power connectors  
Serial console interface  
5
Cache/stream interfaces  
Mouse connector  
6
7
VGA interface  
Keyboard connector  
Management interface (eth0)  
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Figure 1-20 shows the location of the CDE400 back panel ports and connectors.  
Figure 1-20 CDE400 Connector Locations  
4
5
6
7
8
eth4  
eth5  
eth6  
eth7  
eth2  
eth3  
3
eth0 eth1  
2
1
1
Power connectors  
5
6
7
8
VGA interface  
2
3
4
Mouse connector  
Management Interface (eth0)  
Ingest Interface (eth1)  
Keyboard connector  
Serial console interface  
Cache/Stream interfaces (eth2 through eth7)  
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C H A P T E R  
2
Preparing to Install the Content Delivery Engines  
This chapter contains site requirements and important safety information you should know before  
working with the CDEs. Use the guidelines in this chapter to ensure your own personal safety and to help  
protect your device from potential damage.  
This chapter contains the following sections:  
Note  
Read the Regulatory Compliance and Safety Information for the Cisco Content Delivery Engine  
100/200/300/400 document that came with your device before you begin the installation.  
Site Requirements  
This section provides site requirements for the CDEs. You should verify the site power prior to installing  
the CDEs.  
Preventing Electrostatic Discharge Damage  
The CDEs have no user-serviceable parts inside their chassis. The only field-replaceable units are the  
AC and DC power supplies and hard disk drives.  
Warning  
No user-serviceable parts inside. Do not open. Statement 1073  
Electrostatic discharge (ESD) damage, which can occur when disk drives, electronic cards or  
components are improperly handled, results in complete or intermittent failures. The following are  
guidelines for preventing ESD damage:  
Always use an ESD wrist or ankle strap and ensure that it makes good skin contact.  
Connect the equipment end of the strap to a bare metal, unpainted surface on the rackmount.  
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Site Requirements  
When removing or installing a component, use any available handles, ejector levers, or captive  
installation screws. These devices prevent accidental removal, provide proper grounding for the  
system, and help to ensure that bus connectors are properly seated.  
Caution  
For safety, periodically check the resistance value of the antistatic strap. The measurement should be  
between 1 and 10 megohm (Mohm).  
Environmental, Physical, and Power Specifications  
The CDEs are tested to the environmental specifications indicated in Table 2-1. All testing is performed  
per procedures defined in Bellcore GR-63-CORE NEBS Physical Protection and the Bellcore  
GR-1089-CORE EMC and Electrical Safety — Generic Criteria for Network Telecommunications  
Equipment.  
Tab le 2-1  
Environm ental Specifications Sum m ary  
Environment  
Specification  
Temperature, operating  
0 to 50°C (32 to 122° F)  
Temperature,  
non-operating  
–40°C to 70°C (–104°F to 158°F)  
Altitude  
60 to 4000 m  
Humidity, non-operating  
5 to 95%, noncondensing at temperatures of 23°C (73°F) to 40°C (104°F)  
Table 2-2 provides the physical dimensions of the CDEs.  
Tab le 2-2  
Physical Dim ensions  
Height  
CDE100  
CDE200  
CDE300  
CDE400  
1.75 inches (4.45 cm)  
3.50 inches (8.90 cm)  
4.75 inches (12.1 cm)  
7.00 inches (17.8 cm)  
Width  
CDE100  
CDE200  
CDE300  
CDE400  
19.00 inches (48.26 cm)  
17.50 inches (44.45 cm)  
17.25 inches (43.8 cm)  
17.25 inches (43.8 cm)  
Depth  
CDE100  
CDE200  
CDE300  
CDE400  
27.6 inches (70.10 cm)  
28.5 inches (72.39 cm)  
27.5 inches (69.9 cm)  
26.5 inches (67.3 cm)  
Front clearance  
Side clearance  
Rear clearance  
2.0 inches (7.6 cm)  
1.0 inches (2.5 cm)  
3.6 inches (9.2 cm)  
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Safety Warnings  
For information on the power requirements of the CDEs, see these sections:  
Safety Warnings  
Warning  
These warnings are translated into several languages in the Regulatory Compliance and Safety  
Information for the Cisco Content Delivery Engine 100/200/300/400 document that ships with the CDEs.  
Warning  
Warning  
Read the installation instructions before you connect the system to its power source. Statement 10  
The ports labeled “Ethernet,” “10BaseT,” “Token Ring,” “Console,” and “AUX” are safety extra-low  
voltage (SELV) circuits. SELV circuits should only be connected to other SELV circuits. Because the  
BRI circuits are treated like telephone-network voltage, avoid connecting the SELV circuit to the  
telephone network voltage (TNV) circuits. Statement 22  
Warning  
Warning  
This unit is intended for installation in restricted access areas. A restricted access area is where  
access can only be gained by service personnel through the use of a special tool, lock and key, or  
other means of security, and is controlled by the authority responsible for the location. Statement 37  
Before working on equipment that is connected to power lines, remove jewelry (including rings,  
necklaces, and watches). Metal objects will heat up when connected to power and ground and can  
cause serious burns or weld the metal object to the terminals. Statement 43  
Warning  
Warning  
Warning  
Warning  
Only trained and qualified personnel should be allowed to install or replace this equipment. Statement  
49  
During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly  
touch the backplane with your hand or any metal tool, or you could shock yourself. Statement 94  
Because invisible radiation may be emitted from the aperture of the port when no fiber cable is  
connected, avoid exposure to radiation and do not stare into open apertures. Statement 125  
This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260.  
Incorrectly connecting this equipment to a general purpose outlet could be hazardous. The  
telecommunications lines must be disconnected 1) before unplugging the main power connector  
and/or 2) while the housing is open. Statement 185  
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Safety Warnings  
Warning  
Warning  
Before working on a chassis or working near power supplies, unplug the power cord on AC units.  
Statement 246  
For Nordic countries (Norway, Finland, Sweden and Denmark) this system must be installed in a  
Restricted Access Location, where the voltage of the main ground connection of all equipment is the  
same (equipotential earth) and the system is connected to a grounded electrical outlet. Statement 328  
Warning  
Do not work on the system or connect or disconnect cables during periods of lightning activity.  
Statement 1001  
Warning  
Warning  
Warning  
Read the installation instructions before connecting the system to the power source. Statement 1004  
Class 1 laser product. Statement 1008  
This unit is intended for installation in restricted access areas. A restricted access area can be  
accessed only through the use of a special tool, lock and key, or other means of security.  
Statement 1017  
Warning  
Warning  
Take care when connecting units to the supply circuit so that wiring is not overloaded. Statement 1018  
The plug-socket combination must be accessible at all times, because it serves as the main  
disconnecting device. Statement 1019  
Warning  
Warning  
Warning  
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network  
voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some  
LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021  
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the  
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection  
authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024  
Class 1 LED product. Statement 1027  
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Safety Warnings  
Warning  
Blank faceplates and cover panels serve three important functions: they prevent exposure to  
hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI)  
that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not  
operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement  
1029  
Warning  
Warning  
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.  
Statement 1030  
To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the  
handles on modules (such as power supplies, fans, or cards); these types of handles are not designed  
to support the weight of the unit. Statement 1032  
Warning  
Warning  
Ultimate disposal of this product should be handled according to all national laws and regulations.  
Statement 1040  
This product requires short-circuit (overcurrent) protection, to be provided as part of the building  
installation. Install only in accordance with national and local wiring regulations. Statement 1045  
Warning  
Warning  
Installation of the equipment must comply with local and national electrical codes. Statement 1074  
Hazardous voltage or energy may be present on DC power terminals. Always replace cover when  
terminals are not in service. Be sure uninsulated conductors are not accessible when cover is in  
place. Statement 1075  
Warning  
Warning  
The covers are an integral part of the safety design of the product. Do not operate the unit without the  
covers installed. Statement 1077  
This product is not intended to be directly connected to the Cable Distribution System. Additional  
regulatory compliance and legal requirements may apply for direct connection to the Cable  
Distribution System. This product may connect to the Cable Distribution System ONLY through a device  
that is approved for direct connection. Statement 1078  
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Safety Guidelines  
AC Power Option Warnings  
These warnings apply only to CDEs with the AC power option.  
Warning  
Warning  
The device is designed to work with TN power systems. Statement 19  
Connect the device to a grounded power outlet. Statement 25  
DC Power Option Warnings  
These warnings apply only to CDEs with the DC power option.  
Warning  
Warning  
This unit might have more than one power supply connection. All connections must be removed to  
de-energize the unit. Statement 1028  
This product requires short-circuit (overcurrent) protection, to be provided as part of the building  
installation. Install only in accordance with national and local wiring regulations. Statement 1045  
Safety Guidelines  
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the  
precautions in this section.  
General Precautions  
Observe the following general precautions for using and working with your system:  
Observe and follow service markings. Do not service any Cisco product except as explained in your  
system documentation. Opening or removing covers that are marked with the triangular symbol with  
a lightning bolt may expose you to electrical shock. Components inside these compartments should  
be serviced only by an authorized service technician.  
If any of the following conditions occur, unplug the product from the electrical outlet and replace  
the part or contact your authorized service provider:  
The power cable or plug is damaged.  
An object has fallen into the product.  
The product has been exposed to water.  
The product has been dropped or damaged.  
The product does not operate correctly when you follow the operating instructions.  
Keep your system components away from radiators and heat sources. Also, do not block cooling  
vents.  
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Safety Guidelines  
Do not spill food or liquids on your system components, and never operate the product in a wet  
environment.  
Do not push any objects into the openings of your system components. Doing so can cause fire or  
electric shock by shorting out interior components.  
Use the product only with other Cisco-approved equipment.  
Allow the product to cool before removing covers or touching internal components.  
Use the correct external power source. Operate the product only from the type of power source  
indicated on the electrical ratings label. If you are not sure of the type of power source required,  
consult your service representative or local power company.  
Use only approved power cables. If you have not been provided with a power cable for your system  
or for any AC-powered option intended for your system, purchase a power cable that is approved for  
use in your country. The power cable must be rated for the product and for the voltage and current  
marked on the product’s electrical ratings label. The voltage and current rating of the cable should  
be greater than the ratings marked on the product.  
To help prevent electric shock, plug the system components and peripheral power cables into  
properly grounded electrical outlets. These cables are equipped with three-prong plugs to help  
ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable.  
Observe power strip ratings. Make sure that the total ampere rating of all products plugged into the  
power strip does not exceed 80 percent of the power strip ampere ratings limit.  
Do not use appliance or voltage converters or kits sold for appliances with your product.  
To help protect your system components from sudden, transient increases and decreases in electrical  
power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).  
Position cables and power cords carefully; route cables and the power cord and plug so that they  
cannot be stepped on or tripped over. Be sure that nothing rests on your system components’ cables  
or power cord.  
Do not modify power cables or plugs. Consult a licensed electrician or your power company for site  
modifications. Always follow your local or national wiring rules.  
Protecting Against Electrostatic Discharge  
Static electricity can harm delicate components inside the device. To prevent static damage, discharge  
static electricity from your body before you touch any of your system’s electronic components. You can  
do so by touching an unpainted metal surface on the chassis.  
You can also take the following steps to prevent damage from electrostatic discharge (ESD):  
When unpacking a static-sensitive component from its shipping carton, do not remove the  
component from the antistatic packing material until you are ready to install the component in your  
system. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from  
your body.  
When transporting a sensitive component, first place it in an antistatic container or packaging.  
Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and  
workbench pads.  
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Safety Information  
Safety Information  
This section contains additional important safety information you should know before working with the  
CDEs.  
Emissions Disclaimer  
See Regulatory Compliance and Safety Information for the Cisco Content Delivery Engine  
100/200/300/400 for product safety and EMC regulatory compliance information. This is an FCC  
(Federal Communications Commission) Class A device.  
Intended Uses  
This product was evaluated as Information Technology Equipment (ITE), which may be installed in  
Central Offices, Telecommunication Centers, Network Telecommunication Facilities, offices, schools,  
computer rooms, and similar commercial type locations where The National Electric Code (NEC)  
applies. The suitability of this product for other product categories and environments (medical,  
industrial, telecommunications, residential, alarm systems, test equipment, etc.), other than an ITE  
application, may require further evaluation.  
Warning  
To prevent bodily injury when mounting or servicing this unit in a rack, you  
must take special precautions to ensure that the system remains stable. The  
following guidelines are provided to ensure your safety:  
This unit should be mounted at the bottom of the rack if it is the only unit in the rack.  
When mounting this unit in a partially filled rack, load the rack from the bottom to the  
top with the heaviest component at the bottom of the rack.  
If the rack is provided with stabilizing devices, install the stabilizers before mounting  
or servicing the unit in the rack. Statement 1006  
If AC Power Supplies Are Installed  
When installing the CDEs, use the provided AC power cords.  
Mains AC power disconnect: The AC power cord(s) is considered the mains disconnect for the server  
and must be readily accessible when installed. If the individual server power cord(s) will not be readily  
accessible for disconnection then you must install an AC power disconnect for the entire rack unit. This  
main disconnect must be readily accessible, and it must be labeled as controlling power to the entire rack,  
not just to the server(s).  
Grounding the rack installation: To avoid the potential for an electrical shock hazard, you must include  
a third wire safety ground conductor with the rack installation. If the server power cord is plugged into  
an AC outlet that is part of the rack, then you must provide proper grounding for the rack itself. If the  
server power cord is plugged into a wall AC outlet, the safety ground conductor in the power cord  
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Safety Information  
provides proper grounding only for the server. You must provide additional, proper grounding for the  
rack and other devices installed in it. This system is intended for connection to a Common Bonding  
Network (CBN) as defined by NEBS GR-1089.  
Overcurrent protection: The server is designed for an AC line voltage source with up to 20 amperes of  
overcurrent protection per cord feed. If the power system for the equipment rack is installed on a branch  
circuit with more than 20 amperes of protection, you must provide supplemental protection for the  
server. The overall current rating of a configured server is less than 6 amperes.  
If DC Power Supplies Are Installed  
Connection with a DC (Direct Current) source should only be performed by trained service personnel.  
The server with DC input is to be installed in a Restricted Access Location in accordance with articles  
110-16, 110-17, and 110-18 of the National Electric Code, ANSI/NFPA 70. The DC source must be  
electrically isolated by double or reinforced insulation from any hazardous AC source. The DC source  
must be capable of providing up to 300 watts of continuous power per feed pair.  
Mains DC power disconnect: You are responsible for installing a properly rated DC power disconnect  
for the server system. This mains disconnect must be readily accessible, and it must be labeled as  
controlling power to the server. The circuit breaker of a centralized DC power system may be used as a  
disconnect device when easily accessible and should be rated no more than 10 amps.  
Grounding the server: This server is intended for installation with an isolated DC return (DC-I) and is  
to be installed in a Common Bonding Network (CBN) per NEBS GR-1089. To avoid the potential for an  
electrical shock hazard, you must reliably connect an earth grounding conductor to the server. The earth  
grounding conductor must be #14 to #10 AWG connected to the earth ground stud(s) on the rear of the  
server. The safety ground conductor should be connected to the chassis stud with a Listed closed  
two-hole crimp terminal having 5/8-inch pitch. The nuts on the chassis earth ground studs should be  
installed with a 10 in-lb torque. The safety ground conductor provides proper grounding only for the  
server. You must provide additional, proper grounding for the rack and other devices installed in it.  
Overcurrent protection: Overcurrent protection circuit breakers must be provided as part of each host  
equipment rack and must be incorporated in the field wiring between the DC source and the server. The  
branch circuit protection shall be rated minimum 75Vdc, 10 A maximum per feed pair. If the DC power  
system for the equipment rack is installed with more than 10 amperes of protection, you must provide  
supplemental protection for the server. The overall current rating of a maximum configured server is 8  
amperes.  
Warning  
Warning  
This product relies on the buildings installation for short-circuit (overcurrent) protection. Ensure that  
the protective device is rated not greater than:  
10 Amps Statement 1005  
When stranded wiring is required, use approved wiring terminations, such as closed-loop or  
spade-type with upturned lugs. These terminations should be the appropriate size for the wires and  
should clamp both the insulation and conductor. Statement 1002  
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Safety Information  
Temperature and Ventilation  
Caution  
Temperature: The temperature, in which the server operates when installed in an equipment rack, must  
be between 0 to 50°C (32 to 122° F). Extreme fluctuations in temperature can cause a variety of problems  
in your server.  
Caution  
Ventilation: The equipment rack must provide sufficient airflow to the front of the server to maintain  
proper cooling. The rack must also include ventilation sufficient to exhaust a maximum of 1023 BTUs  
(British Thermal Units) per hour for the server. The rack selected and the ventilation provided must be  
suitable to the environment in which the server will be used.  
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C H A P T E R  
3
Installing the Content Delivery Engines  
This chapter provides the necessary information to properly install the CDEs. This chapter contains the  
following sections:  
Note  
This chapter only provides information on CDEs that were shipped after December 1, 2006 and contain  
the Lindenhurst chipset. For information on CDEs that were shipped before December 1, 2006 and  
contain the Serverworks chipset, see Appendix C, “CDEs with Serverworks Chipset.”  
Server Types  
There are two types of CDS: Internet Streamer (IS) and TV. Both types of CDS consists of servers that  
are connected through Ethernet switches. The Intel Xeon-based servers are populated with multiple  
high-capacity hard drives.  
There are three distinct server types in the IS Content Delivery System:  
Content Delivery System Manager (CDSM)—CDE100 or CDE200  
Service Engine (SE)—CDE200  
Service Router (SR)—CDE200  
Depending on your application, you may have multiple SEs and SRs. A network switch is employed to  
link multiple servers together within a larger network.  
There are four distinct server types in the TV Content Delivery System:  
CDSM—CDE100 or CDE200  
Streamer—CDE300  
Vault—CDE200 or CDE400  
Integrated Streamer Vault (ISV)—CDE200  
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Chapter 3 Installing the Content Delivery Engines  
Tools and Parts Required  
Depending on your application, you may have multiple streamers and vaults. A network switch is  
employed to link multiple servers together within a larger network.  
Tools and Parts Required  
You need the following tools to install the CDEs:  
CDE100, CDE200, CDE300 or CDE400  
Hard disk drives  
Antistatic mat  
Properly grounded ESD-preventive device  
1/4-inch flat-blade screwdriver  
3/16-inch flat-blade screwdriver  
Number 2 Phillips screwdriver  
Unpacking the Box  
Each Cisco CDE is securely packaged in a shipping box. The cards and power supplies ship installed in  
the CDEs.  
Caution  
Proper ESD protection is required whenever you handle Cisco equipment. Installation and maintenance  
personnel should be properly grounded through the use of grounding straps to eliminate the risk of ESD  
damage to the equipment. Modules are subject to ESD damage whenever they are removed from the  
chassis.  
To unpack the shipping container, follow these steps:  
Step 1  
Inspect the packing containers.  
If any damage or other signs of mishandling are evident, inform both the local freight carrier and Cisco  
before unpacking. Your freight carrier can provide you with the procedures necessary to file a claim for  
damages.  
Step 2  
Step 3  
Step 4  
Step 5  
Carefully open the box.  
Remove all packing material.  
Remove the chassis from the box.  
Carefully open the additional boxes, remove the packing material, and remove the drives and other  
contents.  
Step 6  
Tip  
Open the accessory kits and boxes that contain the cables and so forth. Do not use a knife to open these  
boxes.  
Save these boxes should you need to return any components to Cisco.  
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Verifying Contents  
Verifying Contents  
To verify that your shipment is complete, make sure that you received everything on your packing list,  
and then compare your packing list to your order.  
If any items are missing or if you need additional information, contact Cisco Technical Support at the  
following URL:  
Inspecting for Damage  
After you verify that all of the equipment is included, carefully examine the CDEs, cards, power  
supplies, and cables for any damage resulting from shipping. If you suspect any damage from shipping,  
contact your local freight carrier for procedures on damage claims.  
If you observe any physical defects in the items you ordered, obtain standard warranty service by  
delivering the defective part, accompanied by a copy of the dated proof-of-purchase, to the Cisco  
Systems Corporate Service Center or an authorized Cisco Systems service center during the applicable  
warranty period. Contact Cisco Technical Support for the location of your nearest service center.  
Note  
Before proceeding with the installation, verify that all of the ordered parts are present and in good  
condition. Keep a record of the parts and serial numbers. If any parts are missing or damaged, contact  
your sales representative.  
Installing the CDEs  
Installing the CDS consists of the following tasks:  
Reviewing Rack Installation Safety Guidelines  
Before installing your device in a rack, review the following guidelines:  
The equipment is to be installed by a trained service person.  
The equipment is to be installed in a Restricted Access Location.  
Handles on the equipment are provided for positioning purpose only, not for lifting the chassis.  
The customer should follow their own company guidelines and governing regulations for handling  
heavy equipment.  
Two or more people are required to install the device in a rack.  
Ensure that the room air temperature is below 95°F (35°C).  
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Installing the CDEs  
Do not block any air vents; usually 6 inches (15 cm) of space provides proper airflow.  
Plan the device installation starting from the bottom of the rack.  
Install the heaviest device in the bottom of the rack.  
Do not extend more than one device out of the rack at the same time.  
Remove the rack doors and side panels to provide easier access during installation.  
Connect the device to a properly grounded outlet.  
Do not overload the power outlet when installing multiple devices in the rack.  
Do not place any object weighing more than 110 lb (50 kg) on top of rack-mounted devices.  
Preparing the CDEs for Rack Installation  
Verify correct hardware configuration by performing the following steps:  
Step 1  
Step 2  
Remove the top cover on the chassis by removing the screws and lifting the cover from the chassis.  
Configure the applicable chassis as follows:  
CDE100  
a. Set all dip switches at the back of the disk array case to the OFF (down) position.  
b. Make sure the CD-ROM drive is connected to the primary IDE cable, and the compact flash drive is  
connected to the secondary IDE cable. There are two IDE connectors on the motherboard. The one  
parallel to the front panel of the chassis is the primary IDE connector. The one in the upright position  
is the secondary IDE connector. If necessary, swap the internal CD-ROM drive with the compact  
flash drive to ensure that the compact flash drive is connected to the secondary IDE cable.  
CDE200  
a. Make sure the 80-GB hard drive is connected to the primary IDE cable, and the compact flash drive  
is connected to the secondary IDE cable. If necessary, swap the internal CD-ROM drive with the  
compact flash drive to ensure that the compact flash drive is connected to the secondary IDE cable.  
b. Disable the onboard SCSI controller by connect pins 2 and 3 (instead of 1 and 2) for the jumper  
labeled “JPA-1” (located about two inches below the center PCI-X slot—slot 3 of 5). Pin 1 is closest  
to the rear of the case and pin 3 is closest to the front.  
CDE300  
a. Make sure the 80-GB hard drive is connected to the primary IDE cable.  
b. Disable the onboard SCSI controller by connect pins 2 and 3 (instead of 1 and 2) for the jumper  
labeled “JPA-1” (located about two inches below the center PCI-X slot—slot 3 of 5). Pin 1 is closest  
to the rear of the case and pin 3 is closest to the front.  
CDE400  
a. Make sure the 160-GB hard drive is connected to primary IDE cable.  
Step 3  
Replace the top cover on the chassis.  
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Installing the CDEs  
Installing CDEs in the Rack  
The CDEs are best rail-mounted in a standard 19-inch wide by 30-inch deep rack. For information on  
installing a CDE in a rack, see the “Installing the Cisco CDE110 in a Rack” section in the Cisco Content  
Delivery Engine 110 Hardware Installation Guide at the following URL:  
Note  
The CDE300 and CDE400 ship with a rack mounting kit and instructions.  
Caution  
At least two people are required to lift the unit and place it at the desired position in the rack, holding it  
steady. A third person secures the unit into the rack.  
Caution  
Be sure that the chassis is securely attached to both sides of the rack to avoid the possibility of chassis  
flexing.  
When installing the CDEs, consider the following:  
Elevated operating ambient temperature—In a closed or multi-unit rack assembly, this is the  
operating ambient temperature of the rack. Environmental temperature may be greater than the room  
ambient temperature. Do not exceed the ambient temperature of 32 to 122°F (0 to 50°C).  
Reduced airflow—Install equipment so that the amount of airflow for safe operation of the  
equipment is not compromised: the recommended amount is a a minimum of 1 RU between all  
servers.  
Mechanical loading—Mount equipment so that a hazardous condition is not achieved because of  
uneven mechanical loading.  
Making Physical Connections  
After mounting the servers, continue the hardware setup by making the physical connections for power  
and network.  
Caution  
The unit is intended for indoor use. It is provided with numerous standard USB and Ethernet ports. This  
product is not intended to be directly connected to the Telecommunication Network System. Additional  
regulatory compliance and legal requirements may apply for direct connection to the Telecommunication  
Network System. This product may connect to the Telecommunication Network System only through a  
device that is approved for direct connection.  
Caution  
Once the product installation is complete, all I/O cables, except those installed in the Ethernet ports,  
must be disconnected from the CDE to maintain EMC compliance. Any other cable connections are  
temporary and are only used to initialize the system. All PS/2 keyboard, PS/2 mouse, USB interface,  
serial console interface, and VGA interface cables must be disconnected from the CDE’s front and rear  
I/O ports.  
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Installing the CDEs  
Connecting Power Cords  
Redundant power connectors are located at the rear of the chassis as shown in Figure 3-2 through  
Figure 3-5. Power connections have the following properties:  
Chassis power inlets accept AC (120V or 220V) or –48 VDC.  
The CDE100 chassis contains one VAC power port; the CDE200 chassis contains two VAC or VDC  
power ports; the CDE300 chassis contains three VAC or VDC power ports, and the CDE400 chassis  
contains four VAC or VDC power ports. See Appendix D for information connecting DC Power.  
Note  
All unlabeled ports are unused ports. Do not install cables in any unused ports.  
Figure 3-1  
CDE100 Connector Locations  
1
2
3
4
5
6
7
1
2
3
4
Power connector  
Mouse connector  
5
6
7
VGA interface  
Management interface (eth0)  
Ingest interface (eth1)  
Keyboard connector  
Serial console interface  
Figure 3-2  
CDE200 or CDE200 ISV Connector Locations  
1
2
8
eth4 eth2  
eth0 eth1  
eth5 eth3  
3
4
5
6
7
1
2
3
4
Power connectors  
5
6
7
8
VGA interface  
Mouse connector  
Management interface (eth0)  
Ingest interface (eth1)  
Keyboard connector  
Serial console interface  
Stream interfaces (eth2 through eth5)  
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Figure 3-3  
CDE300 (SX Version) Connector Locations  
4
5
7
eth6  
1
eth7  
eth2 eth0  
eth8  
eth9  
eth3 eth1  
eth4 eth5  
2
3
6
6
6
1
2
3
4
Power connectors  
5
VGA interface  
Mouse connector  
6
7
Management interface (eth0)  
Keyboard connector  
Serial console interface  
Stream interfaces (eth2 through eth9)  
Figure 3-4  
CDE300 Connector Locations  
2
3
4
eth10  
eth11  
eth12  
eth13  
eth6  
eth7  
eth8  
eth9  
1
eth2 eth0  
eth3 eth1  
eth4 eth5  
7
6
5
5
5
1
2
3
4
Power connectors  
Serial console interface  
5
6
7
Cache/stream interfaces  
Mouse connector  
VGA interface  
Keyboard connector  
Management interface (eth0)  
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Installing the CDEs  
Figure 3-5  
CDE400 or CDE400 ISV Connector Locations  
4
5
6
7
8
eth4  
eth5  
eth2  
eth3  
eth6  
eth7  
3
eth0 eth1  
2
1
1
Power connectors  
5
6
7
8
VGA interface  
2
3
4
Mouse connector  
Management Interface (eth0)  
Ingest Interface (eth1)  
Keyboard connector  
Serial console interface  
Cache/Stream interfaces (eth2 through eth7)  
Connecting Network Cables  
Using the topology prescribed for the application, attach Ethernet cables to the Ethernet interfaces on  
the CDEs (see Figure 3-1 through Figure 3-5).  
SE and SR System  
In a system that uses SEs and SRs that are collocated, the Ethernet cables are used to make the following  
physical connections:  
SR to switch  
SE to switch  
CDSM to switch  
Vault and Streamer System  
In a system that uses Vaults and Streamers that are collocated, the Ethernet cables are used to make the  
following physical connections:  
Vault to switch  
Streamer to switch  
CDSM to switch  
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Installing the CDEs  
Specifically, the physical connections consist of the following:  
Interface  
Switch Port Mbps  
Vault cache  
Must be 1000  
Vault ingest  
Can be 100/1000, but 1000 is recommended  
Can be 100/1000  
Vault management  
Streamer cache  
Streamer stream  
Streamer management  
CDSM management  
Must be 1000  
Must be 1000  
Can be 100/1000  
Can be 100/1000  
ISV System  
In a system that uses ISVs that are collocated, the Ethernet cables are used to make the following  
physical connections:  
ISV to switch  
CDSM to switch  
Specifically, the physical connections consist of the following:  
Interface  
Switch Port Mbps  
ISV ingest  
Can be 100/1000, but 1000 is recommended  
Can be 100/1000  
ISV management  
ISV stream  
Must be 1000  
CDSM management  
Can be 100/1000  
Installing or Removing Disk Drives  
The disk drives for the CDEs are shipped separately. You must install the disk drives before using the  
CDEs. A minimum of two disks are required for basic software installation (needed for the RAID-1 set).  
If the CDE is used to store content (configured as an SE), more than two disks are needed.  
For maintenance or other reasons, it may become necessary to remove a disk drive from the chassis. The  
disk drives on the CDE100 are monitored using Self-Monitoring, Analysis, and Reporting Technology  
(S.M.A.R.T.) and statistics are displayed through the Administrative Interface, as well as sent to the  
CDSM. For more information about S.M.A.R.T., see the Cisco Internet Streamer CDS 2.0-2.1 Software  
Configuration Guide.  
The CDE100 contains 4 disk drives (see Figure 3-6), the CDE200 contains 12 disk drives (see  
Figure 3-7), the CDE300 contains 16 disk drives (see Figure 3-8), and the CDE400 contains 24 disk  
drives (see Figure 3-9).  
Figure 3-6  
CDE100 Disk Drive Locations  
sda  
sdb  
sdc  
sdd  
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Installing the CDEs  
Figure 3-7  
CDE200 Disk Drive Locations  
disk16  
disk18  
disk10  
disk02  
disk20  
disk12  
disk04  
disk22  
disk14  
disk06  
disk08  
disk00  
The disk drive layout on a CDE300 changes depending on the bios settings. The code dynamically  
establishes the drive configuration at run time.  
Figure 3-8  
CDE300 Disk Drive Locations  
Figure 3-9  
CDE400 Disk Drive Locations  
disk00  
disk02  
disk10  
disk18  
disk26  
disk34  
disk42  
disk04  
disk12  
disk20  
disk28  
disk36  
disk44  
disk06  
disk14  
disk22  
disk30  
disk38  
disk46  
disk08  
disk16  
disk24  
disk32  
disk40  
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Installing the CDEs  
Install a disk drive by performing the following steps:  
Warning During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not  
directly touch the backplane with your hand or any metal tool, or you could shock yourself.  
Statement 94  
Step 1  
Step 2  
Power off the CDE before removing or installing a disk drive.  
To access the disk drives on a CDE200, CDE300, and CDE400, you must first remove the front cover by  
turning the keys on the left and right sides of the cover and removing it from the CDE (see 1 and 2 in  
Figure 3-10  
CDE200 Front Cover  
1
2
1
2
Step 3  
Step 4  
Step 5  
Step 6  
Step 7  
Unlock the latch by pressing the safety lock button on the front of the latch (see Figure 3-11).  
Unlatch the disk drive tray from the locking clip and swing open the main latch (see Figure 3-11).  
Carefully pull the disk drive out of its drive tray slot.  
Insert a new disk drive into the drive tray slot and make sure it is properly seated.  
Close the latch completely and lock it in place by pressing the safety lock button.  
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Installing the CDEs  
Figure 3-11  
Disk Drive Tray Installation and Rem oval  
Note  
Once the servers are powered up, a Cisco technician will initially configure the servers to be able to  
communicate properly. Further configuration is accomplished through the CDSM. See the Cisco TV CDS  
Software Configuration Guide for more information.  
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C H A P T E R  
4
Installing the Internet Streamer CDS Software  
and Initially Configuring a CDE  
This chapter describes the initial installation of the Cisco Internet Streamer CDS Release 2.0-2.1  
software application suite, and the initial configuration of the CDE. This chapter contains the following  
sections:  
Before You Begin  
You need the following to perform the initial installation and configuration of the CDS:  
CDE100 or CDE200  
USB CD-ROM drive (for CDE200 only [provided])  
Internal IDE compact flash drive (pre-installed)  
Terminal server connection with the following parameters:  
9600 baud  
8 bits  
No parity  
Redirection After BIOS POST is off in CDE BIOS setup  
Console redirection enabled for COM1  
CDS image CD  
Network connection  
Note  
On the CDE200, use the USB port to connect the USB CD-ROM drive. After the initial installation,  
remove the USB CD-ROM drive. The internal IDE compact flash drive becomes the boot drive for  
subsequent operations.  
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Running the BIOS Setup Utility  
Note  
For the CDE100, use the internal CD-ROM drive for recovery or remanufacture procedures.  
For the CDE200, do not use the internal CD-ROM drive for recovery or remanufacture procedures. Use  
the external USB CD-ROM drive for all procedures that require a CD-ROM drive.  
You also need to configure the ports on the CDE200 as shown below:  
The two built-in Gigabit Ethernet ports are GigabitEthernet 1/0 and GigabitEthernet 2/0 and are  
management ports using channel bonding 1 (see Figure 1-18).  
Ethernet Management  
Ports  
Gigabit Ethernet  
Management Ports  
eth0  
eth1  
g1/0  
g2/0  
The four interface ports on the stream interfaces are GigabitEthernet 3/0, GigabitEthernet 4/0,  
GigabitEthernet 5/0 and GigabitEthernet 6/0 using channel bonding 2 (see Figure 1-18).  
Ethernet Stream  
Interface Ports  
Gigabit Ethernet Stream  
Interface Ports  
eth2  
eth3  
eth4  
eth5  
g3/0  
g4/0  
g5/0  
g6/0  
Installation and Configuration Order  
Perform the initial installation and configuration of your CDS network in the following order:  
1. Run the BIOS setup utility on each CDE in the CDS network.  
2. Install the CDS Release 2.0-2.1 software on each CDE in the CDS network.  
3. Configure the CDSM.  
Caution  
It is very important that the onboard SCSI controller be disabled on the CDE200. Do this by physically  
opening the CDE200 case (by removing two side screws and a back thumbscrew), and verifying that the  
jumper labeled “JPA-1” (located about two inches below the center PCI-X slot—slot 3 of 5) has pins 2  
and 3 connected (instead of 1 and 2). Pin 1 is closest to the rear of the case and pin 3 is closest to the front.  
Running the BIOS Setup Utility  
Running the BIOS setup utility is different for the CDE100 and the CDE200; therefore, this section  
provides a separate BIOS setup procedure for each CDE.  
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Running the BIOS Setup Utility  
Running the BIOS Setup Utility for the CDE100  
Perform the following steps to run the BIOS setup utility for the CDE100:  
Step 1  
Step 2  
Step 3  
Power on the CDE100.  
Insert the CD with the CDS image into the internal CD-ROM drive.  
Reboot the CDE100 and wait for the initial BIOS screen to appear.  
Note  
Step 4 through Step 16 are required only for the initial installation. The BIOS setup does not need to be  
changed for the second and subsequent installations or recovery.  
Step 4  
To enter the BIOS Setup menu, press Delete as instructed at the bottom of the BIOS screen. The Main  
menu appears (see Figure 4-1).  
Figure 4-1  
Main Menu  
Tip  
If you are viewing the initial BIOS screen through a remote terminal server, Ctrl-Backspace functions  
the same as the Delete key.  
Step 5  
From the Main menu, choose Boot and press Enter. The Boot Settings menu appears (see Figure 4-2).  
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Running the BIOS Setup Utility  
Figure 4-2  
Boot Settings Menu  
Step 6  
From the Boot Settings menu, choose Boot Settings Configuration and press Enter. The Boot Settings  
Configuration screen appears (see Figure 4-3).  
Figure 4-3  
Boot Settings Configuration Screen  
a. Set the Quick Boot option to Enabled.  
b. Set the Quiet Boot option to Disabled.  
Step 7  
Press Esc to return to the Boot menu and choose Boot Device Priority. The Boot Device Priority screen  
appears (see Figure 4-4).  
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Running the BIOS Setup Utility  
Figure 4-4  
Boot Device Priority Screen  
Step 8  
Use the on-screen instructions to move the elements into the following order:  
1. CD-ROM drive (first boot device)  
2. Flash device (first hard drive)  
3. Removable devices  
4. Network device  
Caution  
Step 9  
The devices must be in the correct order for the installation to be successful.  
Use the Down Arrow key to expand the hard disk drive and expose its subelements (see Figure 4-5).  
Figure 4-5  
Hard Disk Drives Screen  
Step 10 Press Esc to return to the Main menu. Use the arrow keys to choose Advanced and press Enter. The  
Advanced Settings menu appears (see Figure 4-6).  
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Running the BIOS Setup Utility  
Figure 4-6  
Advanced Settings Menu  
Step 11 Choose IDE Configuration and press Enter. The IDE Configuration screen appears (see Figure 4-7).  
Figure 4-7 IDE Configuration Screen  
a. Set the IDE Configuration option to P-ATA Only.  
b. Set the S-ATA Running Enhanced Mode option to No.  
c. Set the P-ATA Channel Selection option to Both.  
Note  
On the CDE100, the Primary IDE Slave is connected to the internal CD-ROM drive, the  
Secondary IDE Master is connected to a 128-MB compact flash drive.  
Step 12 Press Esc to return to the Advanced menu. Choose Super I/O Configuration and press Enter. The  
Configure Super I/O Chipset screen appears (see Figure 4-8).  
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Running the BIOS Setup Utility  
Figure 4-8  
Configure Super I/ O Chipset Screen  
Set the Serial Port2 Address option to Disabled.  
Step 13 Press Esc to return to the Advanced menu. Choose Remote Access Configuration and press Enter. The  
Configure Remote Access Type and Parameters screen appears (see Figure 4-9).  
Figure 4-9  
Configure Rem ote Access Type and Param eters Screen  
a. Set the Serial port number option to COM 1.  
b. Set the Serial Port Mode option to 9600 8, n, 1.  
c. Set the Redirection After BIOS POST option to Disabled.  
Step 14 When you are finished, navigate to the Exit submenu and choose Save and Exit. Press OK when  
prompted (see Figure 4-10).  
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Running the BIOS Setup Utility  
Figure 4-10  
Exit Options Screen  
Step 15 Ensure that the CD with the CDS image is in the internal CD-ROM drive and press Enter to confirm and  
reboot the system. Your configuration is saved, you exit the BIOS Setup menu, and the system reboots.  
The system boots from the image on the CD. This requires a terminal server to be hooked up to the serial  
port of the CDE100. All communication is done through the serial port (see the “Before You Begin”  
section on page 4-1 for terminal server settings).  
Once the CD starts booting, it displays a spinning “|” symbol for approximately five minutes. Allow the  
booting to proceed and monitor the sequence from a remote terminal provided by the terminal server.  
The CD boot menu is displayed at the conclusion of this boot sequence:  
Welcome to the installer. The installer enables installation of a new software image onto  
your system, or recovers a previous image in the event that the hardware was changed.  
MODEL: CDE100  
FLASH: found, directory validated  
COOKIE: valid  
IMAGE: DEVELOPMENT[jbohach-lnx02:/data/jbohach/ws/ipvideo/refact-dev-1  
FLASHDEV: /dev/hdX  
Installer Main Menu:  
1. Configure Network  
2. Manufacture flash  
3. Install flash cookie  
4. Install flash image from network  
5. Install flash image from cdrom  
6. Install flash image from disk  
7. Wipe out disks and install.bin image  
8. Exit (and reboot)  
9. Force manufacturing flash  
Choice [0]:  
Step 16 Confirm that the FLASHDEV: line near the top of the menu displays something similar to “/dev/hdX”,  
where “X” can be any letter.  
a. If no flash device is found, choose Option 8 to exit and reboot, and enter the BIOS Setup menu  
again. Confirm that the BIOS detected the flash device.  
b. If the BIOS detects the CD-ROM drive but the CD installation menu is not displayed, this is an  
abnormal condition. Contact Cisco Technical Support at the following URL:  
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Running the BIOS Setup Utility  
Running the BIOS Setup Utility for the CDE200  
Perform the following steps to run the BIOS setup utility for the CDE200:  
Step 1  
Step 2  
Step 3  
Step 4  
Ensure that the CDE200 is powered off.  
Attach the USB CD-ROM drive to any available USB port at the rear of the CDE200 (see Figure 1-4).  
Power on the USB CD-ROM drive.  
Power on the CDE200 and wait for the initial BIOS screen to appear.  
Note  
Step 5 through Step 12 are required only for the initial installation. The BIOS setup does not need to be  
changed for the second and subsequent installations or recovery.  
Step 5  
To enter the BIOS Setup menu, press Delete as instructed at the bottom of the BIOS screen. The Main  
menu appears (see Figure 4-11).  
Figure 4-11  
Main Menu  
Tip  
If you are viewing the initial BIOS screen through a remote terminal server, Ctrl-Backspace functions  
the same as the Delete key.  
Step 6  
Use the arrow keys to navigate to the Advanced menu and press Enter. The Advanced menu appears (see  
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Running the BIOS Setup Utility  
Figure 4-12  
Advanced Menu  
Step 7  
Choose Boot Features and press Enter. The Boot Features screen appears (see Figure 4-13).  
Figure 4-13 Boot Features Screen  
a. Set the QuickBoot Mode option to Enabled.  
b. Set the Quiet Boot option to Disabled.  
c. Set the After Power Failure option to Power On.  
Step 8  
Use the Down Arrow key to expand +Hard Drive and expose its subelements (see Figure 4-14).  
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Running the BIOS Setup Utility  
Figure 4-14  
Hard Disk Drives Screen  
Step 9  
Use the on-screen instructions to move the elements into the following order:  
1. CD-ROM drive (first boot device)  
2. Flash device (first hard drive)  
3. Removable devices  
4. Network device  
Caution  
The devices must be in the correct order for the installation to be successful.  
Step 10 Press Esc to return to the Main menu. To configure IDE, set the IDE Channel 0 Master option to None  
and the IDE Channel 1 Master option to 128 (this is compact flash card) (see Figure 4-15).  
Figure 4-15  
Main Menu  
Note  
On the CDE200, the Primary IDE Master is connected to the 80-GB hard drive (not used), and  
the Secondary IDE Master is connected to a 128-MB compact flash drive.  
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Running the BIOS Setup Utility  
Step 11 Use the arrow keys to return to the Advanced menu. Choose Console Redirection and press Enter. The  
Console Redirection screen appears (see Figure 4-16).  
Figure 4-16  
Console Redirection Screen  
a. Set the Com Port Address option to On-board COM A.  
b. Set the Baud Rate option to 9600.  
c. Set the Continue C.R. after POST: option to On.  
Step 12 When you are finished, navigate to the Exit submenu and choose Exit Saving Changes. Press Yes when  
prompted (see Figure 4-17).  
Figure 4-17  
Exit Saving Changes Screen  
Step 13 Ensure that the CD with the CDS software image is in the USB CD-ROM drive and press Enter to  
confirm and reboot the system. Your configuration is saved, you exit the BIOS Setup menu, and the  
system reboots.  
a. Sometimes the USB CD-ROM drive is not detected by the BIOS after the first power-on. In this case,  
the CD-ROM drive is not present in the above Hard Drive element list. Press the Reset button (not  
the Power button) and try again. If it still fails, try a different USB CD-ROM drive.  
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Installing the Software  
b. If the USB CD-ROM drive is still not detected (not shown), press the Reset button again. If you are  
still unable to detect the CD-ROM drive at the BIOS level, contact Cisco Technical Support at the  
following URL:  
The system boots from the image on the CD. This requires a terminal server to be hooked up to the serial  
port of the CDE200. All communication is done through the serial port (see the “Before You Begin”  
section on page 4-1 for terminal server settings.  
Once the CD starts booting, it displays a spinning “|” symbol for approximately five minutes. Allow the  
booting to proceed and monitor the sequence from a remote terminal provided by the terminal server.  
The CD boot menu is displayed at the conclusion of this boot sequence:  
Welcome to the installer. The installer enables installation of a new software image onto  
your system, or recovers a previous image in the event that the hardware was changed.  
MODEL: CDE200  
FLASH: found, directory validated  
COOKIE: valid  
IMAGE: DEVELOPMENT[jbohach-lnx02:/data/jbohach/ws/ipvideo/refact-dev-1  
FLASHDEV: /dev/hdX  
Installer Main Menu:  
1. Configure Network  
2. Manufacture flash  
3. Install flash cookie  
4. Install flash image from network  
5. Install flash image from cdrom  
6. Install flash image from disk  
7. Wipe out disks and install.bin image  
8. Exit (and reboot)  
9. Force manufacturing flash  
Choice [0]:  
Step 14 Confirm that the FLASHDEV: line near the top of the menu displays something similar to “/dev/hdX”,  
where “X” can be any letter.  
a. If no flash device is found, choose Option 8 to exit and reboot, and enter the BIOS Setup menu  
again. Confirm that the BIOS detected the flash device.  
b. If the BIOS detects the CD-ROM drive but the CD installation menu is not displayed, this is an  
abnormal condition. You can use a different USB CD-ROM drive and attempt the procedure again,  
or contact Cisco Technical Support at the following URL:  
Installing the Software  
Perform the following steps to install the software:  
Step 1  
Manufacture the IDE compact flash drive by selecting Option 2. This makes the IDE compact flash drive  
bootable. Enter Y to confirm the process.  
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Initially Configuring a CDE  
Note  
This step is not necessary if the IDE compact flash drive has been previously manufactured. The  
system produces an error; ignore the error and proceed.  
Step 2  
Step 3  
Step 4  
Step 5  
Choose Option 3 to install the flash cookie.  
Choose Option 5 to install the flash image from the CD-ROM drive.  
Choose Sub-option 2 and enter Y to confirm and proceed with the flash write.  
Choose Option 7 to wipe out the disks and install the .bin image. Enter Y to confirm and wipe out all  
disks. You should see something like this:  
Successfully installed product image.  
MODEL: CDE200  
FLASH: found, directory validated  
COOKIE: valid  
IMAGE: 2.0.0.320  
FLASHDEV: /dev/hdc  
Step 6  
Eject the CD from the CD-ROM drive, disconnect the CD-ROM drive from the CDE, and choose Option  
8 to exit and reboot. Press Y and Enter to confirm the reboot request.  
The system boots from the IDE compact flash drive with the data installed from the CD. All prior data  
is removed and the original system remains unaffected.  
Caution  
Be sure to disconnect the CD-ROM drive before rebooting the system or the system will not  
boot with the normal image.  
Initially Configuring a CDE  
This section provides the steps to perform the initial software configuration after a CDE has been loaded  
with a CDS software image for the first time. The initial configuration must be done on all CDEs (SEs,  
SRs, and CDSM) in a network.  
Assigning the Primary Interface  
The CDE must be configured with a primary interface that acts as the management interface for the CDE.  
Any interface in the CDE can be configured as the primary interface. Interface GigabitEthernet 1/0 is  
chosen by default to be the primary interface.  
Enter the following commands to assign a primary interface:  
CDE# configure  
CDE(config)# primary-interface GigabitEthernet 1/0  
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Verifying the CDSM  
Running the Setup Utility  
Use the Setup utility to configure the network settings and register the CDEs with the CDSM.  
Step 1  
Enter the following commands to run the Setup utility:  
CDE# setup  
CDE#  
What is the mode of the device (SE/SR/CDSM) [SE]: SE  
Is this SE going to be managed by a CDSM (Content Delivery System Manager) (y/n) [y]:y  
Please choose an interface to configure from the following list:  
1: GigabitEthernet 1/0  
2: GigabitEthernet 2/0  
3: GigabitEthernet 3/0  
4: GigabitEthernet 4/0  
5: GigabitEthernet 5/0  
6: GigabitEthernet 6/0  
Enter choice: 1  
Do you want to enable DHCP on this interface (y/n) [n]: n  
Please enter the IP address of this interface: 209.165.200.255  
Please enter the netmask of this interface: 255.255.255.244  
Please enter the default gateway: 10.0.0.0  
Please enter the domain name server ip: 172.16.0.0  
Please enter the domain name: spcdn.com  
Please enter the hostname: CDStr1  
Please enter CDSM (Content Delivery System Manager) IP or Host name: 209.165.201.0  
Press any key to continue  
CDE# configure terminal  
CDE# cms enable  
This process initiates database services on the device that you just configured.  
Note  
Once the IP default gateway has been set, we recommend you ping the outside network to verify it is  
reachable. Then verify that the CDSM is reachable.  
Step 2  
After you have run the Setup utility on each SE or SR, they register with the CDSM. Save the  
configuration by entering the following command:  
CDE# copy running-config startup-config  
Verifying the CDSM  
Perform the following steps to verify that the CDSM is operational:  
Step 1  
Launch a web browser and enter the CDSM IP address. The CDSM Login page appears (see  
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Verifying the CDSM  
Figure 4-18  
CDSM Login Page  
Step 2  
Enter admin as the username and default as the password and press Login.  
The CDSM Main menu appears (see Figure 4-19).  
Figure 4-19  
CDSM Main Menu  
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Verifying the CDSM  
Step 3  
From the CDSM Main menu, select the Devices tab. A list of all your registered Service Engines and  
Service Routers appears (see Figure 4-20).  
Figure 4-20  
Devices Page  
Step 4  
Step 5  
Verify that the devices you configured for your CDS network are listed.  
If a device is not listed, restart the CMS for that device by using either the console or Telnet connection  
and entering the following commands in global configuration mode:  
CDE(config)# no cms enable  
CDE(config)# cms enable  
The installation is now complete. Refer to the Cisco Internet Streamer CDS 2.0-2.1 Software  
Configuration Guide for information on configuring and using the CDS. See the “Related  
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Verifying the CDSM  
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C H A P T E R  
5
Hardware Troubleshooting  
This chapter presents troubleshooting procedures for the Cisco CDS Release 2.0-2.1 hardware and  
recommended actions for a variety of problems. This chapter contains the following sections:  
Troubleshooting Ethernet Adapters  
If you are having problems with any of your Ethernet adapters, perform the following steps to isolate the  
problem:  
Step 1  
Step 2  
Step 3  
Step 4  
Make sure the power is applied to the system.  
Verify that the Ethernet cable is of Category 5E quality, or better.  
Try replacing the cable with a known good cable.  
Ensure that the switch at the other end of the Ethernet cable is powered up. Verify that the LED is on for  
each switch port that is connected to an adapter.  
Do not be alarmed if an LED is not lit on an adapter when power is applied to the system. LED  
illumination at system startup is dependent on the version of the adapter. LEDs on all configured  
adapters should be lit once the CDS has been started.  
Step 5  
Step 6  
Verify that the port configuration on the switch. Most scenarios require that the ports be set to  
autonegotiate.  
As a final troubleshooting technique, it may be necessary to download and run the adapter diagnostics  
from the appropriate adapter vendor.  
The on-board adapter used is a Broadcom component. Vault servers also use a single-port 3Com adapter  
and dual-port Intel adapters. CDEs use dual-port and quad-port Intel adapters. Driver and diagnostic  
utilities are available on each vendor’s website.  
You may also contact Cisco Technical Support at this URL:  
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Chapter 5 Hardware Troubleshooting  
Troubleshooting SATA Drives  
Troubleshooting SATA Drives  
The CDE200 and CDE400 contain SATA drives. When working properly, the CDS detects the SATA  
drives and reports the number of drives in the system.  
In the CDE200, there are twelve 500-GB SATA drives. In the CDE400, there are three SATA controller  
cards. Each controller card controls a total of 8 SATA drives for a total of 24 SATA drives. The SATA  
controller cards are located in slots 1, 5, and 6 counting from the right as you are facing the rear of the  
chassis (see Figure 3-7 on page 3-10).  
If the system reports that there is a problem with the SATA drives (such as the drives not being  
recognized or are being reported as bad), perform the following steps:  
Step 1  
Step 2  
Step 3  
Reboot the system.  
Reseat the drive in question (see the “Installing or Removing Disk Drives” section on page 3-9).  
If the problem persists, replace the drive with a known good drive. If the problem still persists, contact  
Cisco Technical Support at the following URL:  
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A P P E N D I X  
A
Technical Specifications  
This appendix provides the technical specifications for the CDEs. It includes the following sections:  
Note  
This appendix only provides information on CDEs that were shipped after December 1, 2006 and contain  
the Lindenhurst chipset. For information on CDEs that were shipped before December 1, 2006 and  
contain the Serverworks chipset, see Appendix C, “CDEs with Serverworks Chipset.”  
Specifications  
This section contains the technical specifications for the CDEs.  
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Appendix A Technical Specifications  
Specifications  
CDE100  
Rack Units  
1
Storage  
290-GB SCSI (4x 73-GB SCSI disks)  
4 Gigabytes DRAM  
Memory  
Network interfaces  
Other interfaces  
Compact Flash  
Optical drive  
Two 10/100/1000BASE-T (Copper)  
One serial port for console  
128MB  
CD/DVD-ROM  
Power  
100–240 VAC; single, internal power supply  
350 W peak  
Power rating  
Humidity  
5 to 95% noncondensing  
0 to 50°C (32 to 122° F)  
–60 to 4000 m  
Operating temperature  
Altitude  
Dimensions (H x W x D)  
Weight (fully configured)  
Approvals: Safety  
Approvals: EMC  
1.75 x 19 x 27.6 in. (4.45 x 48.26 x 70.10 cm)  
35 lb (15.88 kg)  
UL 1950, 3rd edition  
FCC Part 15 Class A (USA)  
CDE200  
Rack units  
Storage  
2
6-TB SATA (12x 500-GB SATA)  
8 Gigabytes DRAM  
Memory  
Network interfaces  
Copper: Four 10/100/1000BASE-T  
Fiber: Four 1000BASE-SX  
Other interfaces  
Two 10/100/1000BASE-T on motherboard, one for out-of-band  
management; One serial port for console  
Compact Flash  
Optical drive  
128MB  
None  
Power  
115–240 VAC or –48 VDC; Redundant power supplies included  
500 W  
Power rating  
Humidity  
5 to 95% noncondensing  
Operating temperature  
Altitude  
0 to 50°C (32 to 122° F)  
–60 to 4000m  
Dimensions (H x W x D)  
Weight (fully configured)  
Approvals: Safety  
Approvals: EMC  
3.50 x 17.50 x 28.50 in. (8.90 x 44.45 x 72.39 cm)  
53.5 lb (24.27 kg)  
UL 1950, 3rd edition  
FCC Part 15 Class A (USA)  
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Appendix A Technical Specifications  
Specifications  
CDE300  
Rack units  
Storage  
3
1.15-TB SCSI (16x 73-GB SCSI disks)  
16 Gigabytes DRAM  
Memory  
Network interfaces  
Copper: Twelve 10/100/1000BASE-T; Fiber: Eight 1000BASE-SX  
Other interfaces  
Two 10/100/1000BASE-T on motherboard of which one used for  
out-of-band management; One serial port for console  
Compact Flash  
Optical drive  
None  
None  
Power  
100–240 VAC or –48 VDC; Redundant power supplies included  
650 W peak; 506 W nominal  
5 to 90% noncondensing  
Power rating  
Humidity  
Operating temperature  
Altitude  
0 to 50°C (32 to 122° F)  
–60 to 4000m  
Dimensions (H x W x D)  
Weight (fully configured)  
Approvals: Safety  
Approvals: EMC  
4.75 x 17.25 x 27.50 in. (12.1 x 43.8 x 69.9 cm)  
125 lb (56.7 kg)  
UL 1950, 3rd edition  
FCC Part 15 Class A (USA)  
CDE400  
Rack units  
4
Storage  
12-TB SATA (24x 500-GB SATA disks)  
4 Gigabytes DRAM  
Memory  
Network interfaces  
Other interfaces  
Copper: Six 10/100/1000BASE-T; Fiber: Six 1000BASE-SX  
Two 10/100/1000BASE-T on motherboard, one for out-of-band  
management and one for Ingest; One serial port for console  
Compact Flash  
Optical drive  
None  
None  
Power  
100–240 VAC or –48 VDC; Redundant power supplies included  
950 W peak; 627 W nominal  
5 to 95% noncondensing  
Power rating  
Humidity  
Operating temperature  
Altitude  
0 to 50°C (32 to 122° F)  
–60 to 4000m  
Dimensions (H x W x D)  
Weight (fully configured)  
Approvals: Safety  
Approvals: EMC  
7.00 x 17.25 x 26.50 in. (17.8 x 43.8 x 67.3 cm)  
150 lb (68.0 kg)  
UL 1950, 3rd edition  
FCC Part 15 Class A (USA)  
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Management  
Management  
Data Rate  
2 Gbps maximum  
Ports  
Console port: DB-9 RS-232  
10/100/1000 Mbps Ethernet interface: RJ-45 (management)  
For console port: DB-9 female serial cable  
Input Cables  
For Ethernet interface: RJ-45 Category 5E or higher cable  
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A P P E N D I X  
B
Connector Pin Assignments  
This appendix lists the connector pin assignments for the CDEs. This appendix includes the following  
sections:  
Note  
This appendix only provides information on CDEs that were shipped after December 1, 2006 and contain  
the Lindenhurst chipset. For information on CDEs that were shipped before December 1, 2006 and  
contain the Serverworks chipset, see Appendix C, “CDEs with Serverworks Chipset.”  
Serial Console Interface Connector Pin Assignments  
The serial console interface connector is a 9-pin, RS-232 D-type, DTE connector. A null modem cable  
is required to connect a workstation running the Linux or Windows operating system. Table B-1 lists the  
pin assignments for the serial console interface connector.  
Table B-1  
RS-232 Connector Pin Assignm ents  
Description  
Pin  
1
I/O  
In  
Signal Name  
DCD  
RXD  
TXD  
DTR  
Data carrier detect; input  
Receive data; input  
Transmit data; output  
Data terminal ready; output  
Interface signal ground  
Data set ready; input  
Ready to send; output  
Clear to send; input  
Ring indicator; input  
2
In  
3
Out  
Out  
4
5
GND  
DSR  
6
In  
7
Out  
In  
RTS  
8
CTS  
9
In  
RI  
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Appendix B Connector Pin Assignments  
Ethernet Connector Pin Assignments  
Serial Port Connector  
The CDEs have one standard serial port connector located on the back of the device.  
Figure B-1 shows the pin number assignments for the 9-pin, male D-shell serial port connector on the  
back of the device. These pin number assignments conform to the industry standard for RS-232  
communications.  
Figure B-1  
Serial Port Connector  
5
1
6
9
Ethernet Connector Pin Assignments  
The Ethernet connector is an 8-pin, modular RJ-45 connector. Table B-2 through Table B-4 list the  
Ethernet connector pin assignments.  
Table B-2  
Ethernet Connector Pin Assignm ents for T568A  
RJ-45  
Pin  
Wire Color  
(T568A)  
Wire Diagram  
(T568A)  
10BASE-T  
100BASE-T  
1000BASE-T  
Signal  
1
2
3
4
White/Green  
Green  
Transmit+  
Transmit–  
Receive+  
Unused  
BI_DA+  
BI_DA–  
BI_DB+  
BI_DC+  
White/Orange  
Blue  
5
6
White/Blue  
Orange  
Unused  
BI_DC–  
BI_DB–  
Receive–  
7
8
White/Brown  
Brown  
Unused  
Unused  
BI_DD+  
BI_DD–  
Table B-3  
Ethernet Connector Pin Assignm ents for T568B  
RJ-45  
Pin  
Wire Color  
(T568B)  
Wire Diagram  
(T568B)  
10BASE-T  
100BASE-T  
1000BASE-T  
Signal  
1
2
3
4
White/Orange  
Orange  
Transmit+  
Transmit–  
Receive+  
Unused  
BI_DA+  
BI_DA–  
BI_DB+  
BI_DC+  
White/Green  
Blue  
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Appendix B Connector Pin Assignments  
Ethernet Connector Pin Assignments  
Table B-3  
Ethernet Connector Pin Assignm ents for T568B (continued)  
RJ-45  
Pin  
Wire Color  
(T568B)  
Wire Diagram  
(T568B)  
10BASE-T  
100BASE-T  
1000BASE-T  
Signal  
5
6
White/Blue  
Green  
Unused  
BI_DC–  
BI_DB–  
Receive–  
7
8
White/Brown  
Brown  
Unused  
Unused  
BI_DD+  
BI_DD–  
Table B-4  
RJ -45 Crossover Cable Pin Assignm ents for T568B  
RJ-45 Pin  
End 1  
Wire Color  
Diagram End 1  
RJ-45 Pin End 2  
1
2
3
4
White/Orange  
3
6
1
7
Orange  
White/Green  
Blue  
5
6
White/Blue  
Green  
8
2
7
8
White/Brown  
Brown  
4
5
Ethernet Port Connector  
The CDEs come with an integrated dual-port Ethernet controller. This controller provides an interface  
for connecting to 10-Mbps, 100-Mbps, or 1000-Mbps networks and provides full-duplex (FDX)  
capability, which enables simultaneous transmission and reception of data on the Ethernet LAN.  
To access the Ethernet port, connect a Category 3, 4, or 5 unshielded twisted-pair (UTP) cable to the  
RJ-45 connector on the back of the device.  
Note  
The 100BASE-TX/1000BASE-TX Ethernet standard requires that the cabling in the network be  
Category 5 or higher.  
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Appendix B Connector Pin Assignments  
Cable Pin Assignments  
Figure 2-2 shows the pin number assignments for the Ethernet RJ-45 port.  
Figure 2-2  
RJ -45 Ethernet Port Connector  
Link LED  
(green)  
Activity LED  
(green)  
8
1
Cable Pin Assignments  
Figure B-3- through Figure B-5 show the pin assignments for the cable connection for an RS-232 null  
modem, RJ45 straight-through, and RJ-45 crossover cable, respectively.  
Figure B-3  
Pin Assignm ents for RS-232 Null Modem  
.
1
2
1
2
TXD  
RXD  
3
4
5
3
4
5
G ND  
TO HOST  
COMPUTER  
6
7
6
7
8
8
9
9
DB-9 (Female)  
End view  
DB-9 (Female)  
End view  
5
1
5
1
9
6
9
6
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Appendix B Connector Pin Assignments  
Cable Pin Assignments  
Figure B-4  
Pin Assignm ents and Wiring for an RJ -45 Straight-Through Cable  
1
2
1
2
3
4
5
3
4
5
6
7
6
7
8
8
White/Orange  
Orange  
White/Green  
Blue  
White/Blue  
Green  
White/Brown  
Brown  
Figure B-5  
Pin Assignm ents and Wiring for an RJ -45 Crossover Cable  
1
2
1
2
3
4
5
3
4
5
6
7
6
7
8
8
White/Orange  
Orange  
White/Green  
Blue  
White/Blue  
Green  
White/Brown  
Brown  
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Appendix B Connector Pin Assignments  
Cable Pin Assignments  
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A P P E N D I X  
C
CDEs with Serverworks Chipset  
This appendix provides the specifications and connector pin assignments for CDEs with the Serverworks  
chipset that shipped before December 1, 2006. This appendix includes the following sections:  
Specifications  
This section contains the technical specifications for the CDEs with the Serverworks chipset.  
CDE100  
Dimensions (H x W x D)  
Weight  
1.75 (1U) × 19 × 27.6 in. (4.45 × 48.26 × 70.10 cm)  
Chassis fully configured (all slots filled): 35 lb (15.88 kg)  
4 Serial-ATA 74 or 320-GB hard drives  
1 Gigabit Ethernet interface  
Database Storage Capacity  
Management Interface  
Memory  
4 Gigabytes RAM  
Processor  
Pentium 4 @ 3.6 GHz 800-MHz FSB, 1-MB Cache  
IP, SNMP, FTP, Gigabit Ethernet, SSH  
Red Hat 9.0 distribution supporting Linux kernel 2.4.30  
60 GB small form factor IDE hard drive  
Maximum length of 330 ft (100 m) using Category 5E or higher  
Integrate with both the Tandberg and C-COR back office suite  
350 W peak (110 and 220 VAC)  
Protocols  
Operating System  
Operating System Disk  
Cable length  
Performance Monitoring  
Power  
Fan Assembly  
Redundant with operation alarm monitored by system  
32 to 122°F (0 to 50°C)  
Operating Temperature  
Humidity  
5 to 95% noncondensing  
Short Term Humidity  
Altitude  
5 to 98% (96 hours)  
–197 to 13120 ft (–60 to 4000 m)  
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Appendix C CDEs with Serverworks Chipset  
Specifications  
CDE200  
Dimensions (H x W x D)  
Weight  
3.50 (2U) × 17.50 × 28.50 in. (8.90 × 44.45 × 72.39 cm)  
Chassis fully configured (all slots filled): 53.5 lb. (24.27 kg)  
12 Serial-ATA 320, 400, or 500 GB hard drives  
1 Gigabit Ethernet interface  
Content Storage Capacity  
Management Interface  
Ingest Interface  
1 Gigabit Ethernet interface  
Stream Interfaces  
Transport  
3 Gigabit Ethernet interfaces  
High Definition MPEG-2 and Advanced Codec; Network PVR is fully  
supported  
Memory  
8 Gigabytes RAM  
Processor  
Two Dual Xeon @ 3.2 GHz (or above)  
IP, SNMP, FTP, Gigabit Ethernet, SSH, FSI, DSM-CC, LSCP, RTSP  
Marvell Serial-ATA  
Protocols  
Controllers  
Operating System  
Operating System Disk  
Cable length  
Red Hat 7.3 distribution supporting Linux kernel 2.4.19  
Two 60– GB small form-factor IDE hard drives  
Twisted Pair: Maximum of 330 ft (100 m) using Category 5E or higher,  
4 pair  
Fiber-Optic SX multimode: 1640 ft (500 m) maximum (50/125 mm),  
902 ft (275 m) maximum (62.5/125 mm)  
Performance Monitoring  
Power  
Integrate with both the Tandberg and C-COR back office suite  
500 W (110 and 220 VAC or –48 VDC) redundant, hot-swappable1  
Redundant with operation alarm monitored by system  
32 to 122°F (0 to 50°C)  
Fan Assembly  
Operating Temperature  
Humidity  
5 to 95% noncondensing  
Short Term Humidity  
Altitude  
5 to 98% (96 hours)  
–197 to 13120 ft (–60 to 4000 m)  
1. The power supplies for the CDE200 ISV server has not been investigated for hot-swapping.  
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Appendix C CDEs with Serverworks Chipset  
Specifications  
CDE200 (IBM)  
Dimensions (H x W x D)  
3.50 (2U) × 17.50 × 27.48 in. (8.90 × 44.45 × 69.80 cm)  
Weight  
Chassis fully configured (all slots filled): 50 lb. (22.68 kg)  
4 SCSI 300-GB hard drives  
Content Storage Capacity  
Management Interface  
Ingest Interface  
Stream Interfaces  
Transport  
1 Gigabit Ethernet interface  
1 Gigabit Ethernet interface  
3 Gigabit Ethernet interfaces  
High Definition MPEG-2 and Advanced Codec  
8 Gigabytes RAM  
Memory  
Processor  
Two Dual Xeon @ 3.6 GHz (or above)  
IP, SNMP, FTP, Gigabit Ethernet, SSH, FSI, DSM-CC, LSCP, RTSP  
Ultra320 SCSI  
Protocols  
Controllers  
Operating System  
Operating System Disk  
Cable length  
Red Hat 7.3 distribution supporting Linux kernel 2.4.19  
2 SCSI 73-GB hard drives  
Twisted Pair: Maximum of 330 ft (100 m) using Category 5E or higher,  
4 pair  
Fiber-Optic SX multimode: 1640 ft (500 m) maximum (50/125 mm),  
902 ft (275 m) maximum (62.5/125 mm)  
Performance Monitoring  
Power  
Integrate with both the Tandberg and C-COR back office suite  
625 W (110 and 220 VAC or –48 VDC) redundant, hot-swappable1  
Redundant with operation alarm monitored by system  
Fan Assembly  
Operating Temperature  
50 to 95°F (10 to 35°C) for altitudes from 0 to 3000 ft (914.4 m) decrease  
system temperature by 33.35°F for every 1000 feet increase in altitude  
Humidity  
8 to 80% noncondensing  
1. The power supplies for the CDE200 ISV server has not been investigated for hot-swapping.  
CDE300  
Dimensions (H x W x D)  
Weight  
4.75 (3U) × 17.25 × 27.50 in. (12.1 × 43.8 × 69.9 cm)  
Chassis fully configured (all slots filled): 125 lb (56.7 kg)  
16 SCSI 73-GB hard drives  
Cached Content Capacity  
Management Interface  
Ethernet Interfaces  
Transport  
1 Gigabit Ethernet interface  
12 Gigabit Ethernet interfaces for cache and stream traffic  
High Definition MPEG-2 and Advanced Codec; Pre-encryption and  
Network PVR is fully supported  
Memory  
16 Gigabytes RAM  
Processor  
Two Dual Xeon @ 3.2 GHz (or above)  
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Appendix C CDEs with Serverworks Chipset  
Specifications  
Protocols  
IP, SNMP, FTP, Gigabit Ethernet, SSH, FSI, DSM-CC, LSCP, RTSP  
Ultra320 SCSI  
SCSI Controllers  
Operating System  
Operating System Disk  
Cable length  
Enterprise Linux 3 is the supported operating system  
60-GB small form-factor IDE hard drive  
Twisted Pair: Maximum of 330 ft (100 m) using Category 5E or higher,  
4 pair  
Fiber-Optic SX multimode: 1640 ft (500 m) maximum (50/125 mm),  
902 ft (275 m) maximum (62.5/125 mm)  
Performance Monitoring  
Power  
Integrate with both the Tandberg and C-COR back office suite  
650 W peak; 506 W nominal (110 and 220 VAC or –48 VDC) redundant,  
hot-swappable  
Fan Assembly  
Operating Temperature  
Humidity  
Redundant with operation alarm monitored by system  
32 to 122°F (0 to 50°C)  
5 to 90% noncondensing  
Short Term Humidity  
Altitude  
5 to 98% (96 hours)  
–197 to 13120 ft (–60 to 4000 m)  
CDE400  
Dimensions (H x W x D)  
Weight  
7.00 (4U) × 17.25 × 26.50 in. (17.8 × 43.8 × 67.3 cm)  
Chassis fully configured (all slots filled): 150 lb (68.0 kg)  
24 Serial-ATA 320-, 400-, or 500-GB hard drives  
1 Gigabit Ethernet interface  
Content Storage Capacity  
Management Interface  
Ingest Interface  
1 Gigabit Ethernet interface  
Cache or Stream Interfaces 4 or 6 Gigabit Ethernet interfaces (for cache traffic on Vault; for stream  
traffic on ISV)  
Transport  
High Definition MPEG-2 and Advanced Codec; Network PVR is fully  
supported  
Memory  
8 or 16 Gigabytes RAM  
Processor  
Two Dual Xeon @ 3.2 GHz (or above)  
IP, SNMP, FTP, Gigabit Ethernet, SSH, FSI, DSM-CC, LSCP, RTSP  
Marvell Serial-ATA  
Protocols  
Controllers  
Operating System  
Operating System Disk  
Cable length  
Red Hat 7.3 distribution supporting Linux kernel 2.4.19  
Two 120-GB ATA hard drives  
Twisted Pair: Maximum of 330 ft (100 m) using Category 5E or higher,  
4 pair  
Fiber-Optic SX multimode: 1640 ft (500 m) maximum (50/125 mm),  
902 ft (275 m) maximum (62.5/125 mm)  
Performance Monitoring  
Integrate with both the Tandberg and C-COR back office suite  
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Appendix C CDEs with Serverworks Chipset  
Connector Pin Assignments  
Power  
950 W peak; 627 W nominal (110 and 220 VAC or –48 VDC) redundant,  
hot-swappable  
Fan Assembly  
Redundant with operation alarm monitored by system  
32 to 122°F (0 to 50°C)  
Operating Temperature  
Humidity  
5 to 95% noncondensing  
Short Term Humidity  
Altitude  
5 to 98% (96 hours)  
–197 to 13120 ft (–60 to 4000 m)  
Connector Pin Assignments  
Figure C-1 shows the location of all connectors for a CDE100.  
Figure C-1  
CDE100 Connector Locations  
1
2
3
4
5
6
1
2
3
Power connectors  
Mouse connector  
Keyboard connector  
4
Serial console interface  
VGA interface  
5
6
Management interface (eth0)  
Figure C-2 shows the location of all connectors for a CDE200.  
Figure C-2  
CDE200 Connector Locations  
1
7
eth5 eth3  
eth4 eth2  
8
eth1 eth0  
2
3
4
5
6
1
2
3
4
Power connectors  
Mouse connector  
5
6
7
8
Serial console interface  
Management Interface (eth1)  
Stream interfaces (eth3, eth4, eth5)  
Ingest Interface (eth2)  
Keyboard connector  
VGA interface  
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Appendix C CDEs with Serverworks Chipset  
Connector Pin Assignments  
Caution  
In some CDE200 chassis, the streaming interface NICs are installed in slots 4 and 5 (counting from the  
left-most slot). In this hardware configuration, the Gigabit Ethernet interfaces on the motherboard are  
detected as interfaces 3/0 and 4/0, and the interfaces on the NICs are detected as 1/0, 2/0, 5/0, and 6/0.  
The interface numbering must be taken into consideration when configuring IP addresses and port  
channels.  
Figure C-3 shows the location of all connectors for a CDE200 (IBM).  
Figure C-3  
CDE200 (IBM) Connector Locations  
eth2  eth3  
3
PCI  
1
PCI  
AC  
DC  
AC  
DC  
4
PCI  
2
PCI  
eth4  eth5  
eth0  
1
2
3
4
5
6
7
8
1
2
3
4
Serial console interface  
Mouse connector  
Keyboard connector  
VGA interface  
5
6
7
8
Ingest Interface (eth2)  
Management Interface (eth0)  
Stream interfaces (eth3, eth4, eth5)  
Power connector  
Figure C-4 shows the location of all the connectors for a CDE300.  
Figure C-4  
CDE300 Connector Locations  
.
1
eth5  
eth4  
eth3  
eth2  
eth9 eth11 eth7  
eth8eth10 eth6  
eth13  
eth12  
eth0 eth1  
2
3
4
5
6
7
1
2
3
Power connectors  
5
6
7
VGA interface  
Mouse connector  
Management interface (eth0)  
Keyboard connector  
Cache/Stream interfaces (eth2 through  
eth13)  
4
Serial console interface  
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Appendix C CDEs with Serverworks Chipset  
Connector Pin Assignments  
Figure C-5 shows the location of all the connectors for a CDE400 with four cache interfaces.  
Figure C-5  
CDE400 w ith Four Cache Interfaces Connector Locations  
4
5
6
7
8
eth4 eth6  
eth3 eth5  
eth1  
3
2
eth2eth0  
1
1
2
3
4
Power connectors  
5
VGA interface  
Keyboard connector  
Mouse connector  
6
7
8
Management interface (eth2)  
Ingest interface (eth1)  
Serial console interface  
Cache/Stream interfaces (eth3 through eth6)  
Figure C-6 shows the location of all the connectors for a CDE400 with six cache interfaces.  
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Appendix C CDEs with Serverworks Chipset  
Connector Pin Assignments  
Figure C-6  
CDE400 w ith Six Cache Interfaces Connector Locations  
6
4
5
7
eth6  
eth5  
eth4  
eth3  
eth8  
eth7  
eth2  
3
2
eth0 eth1  
1
1
2
3
4
Power connectors  
5
6
7
8
VGA interface  
Keyboard connector  
Mouse connector  
Management interface (eth0)  
Cache/Stream interfaces (eth3 through eth8)  
Ingest interface (eth2)  
Serial console interface  
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A P P E N D I X  
D
Connecting DC Power  
This appendix provides the information for connecting DC power to a CDE. This appendix includes the  
following sections:  
Note  
Prior to connecting DC Power to a CDE, consult the Regulatory Compliance and Safety Information for  
the Cisco Content Delivery Engine 100/200/300/400 document for important regulation and safety  
information.  
DC Power Overview  
The CDE200, CDE300 and CDE400 can accept DC power (CDE100s do not have a DC power option).  
The CDEs can accept power from a –48 VDC (–42 to –56 VDC) source that connects to one (primary)  
or two (secondary/redundant) –48 VDC power modules (PMs). Each DC PM must be connected to a  
dedicated 60A regulated source. Figure D-1 shows a DC PM for a CDE200.  
Figure D-1  
DC Power Module for a CDE200  
Note  
In this chapter, the power supply is referred to as a “power module.”  
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Appendix D Connecting DC Power  
Connecting DC Power to a CDE200  
Connecting DC Power to a CDE200  
The CDE200 ships fully populated with two DC PMs installed in the PM slots on the rear of the chassis;  
two DC power cables are shipped separately. The chassis has one building ground stud and one PM  
ground stud. The minimum cabling requirement for connecting DC power to a CDE200 is one PM  
connect, but it is recommended that you use both PM connects. Figure D-2 shows the rear view of a  
fully-connected CDE200 and provides the location of the ground studs and PMs.  
Figure D-2  
CDE200 Rear Panel  
3
4
5
6
2
1
7
8
9
1
2
3
4
5
PM 1  
PM 2  
6
7
8
9
PM ground stud  
Building ground stud  
Building ground wire  
DC power wires  
–48 VDC  
+Return  
PM ground  
Connect DC power to the CDE200 by performing the following steps:  
Caution  
Make sure the DC power wires are not attached to the DC power source until all the ground wires are  
connected on the CDE.  
Step 1  
Step 2  
Insert a blue DC power cable connector into the blue port on each PM, making sure it is completely  
seated.  
Attach the ground wires from PM 1 and PM 2 to the PM ground stud:  
a. Remove the nut and star washers from the PM ground stud.  
b. Place the ring lug at the end of the ground wires (green and yellow) attached to the DC power cable  
connector over the PM ground stud in the following order and secure with the nut (see Figure D-3):  
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Appendix D Connecting DC Power  
Connecting DC Power to a CDE200  
Star washer  
PM ground ring lug 1  
PM ground ring lug 2  
Star washer  
Nut  
Note  
Install star washers between the ring lug and chassis ground connection so that the star washers  
dig into the metalwork finish and make a good ground bond. Use a wrench to tighten the nut and  
secure the connection.  
Figure D-3  
CDE200 PM Ground Stud Order  
3
4
2
3
2
1
1
2
Nut  
Star washer  
3
PM ground ring lug  
PM ground stud  
4
Step 3  
Attach the building ground wire to the building ground stud (see Figure D-4).  
Warning  
The DC ground connection in the CDE serves as a functional earth point to maintain the full EMI and  
EMC integrity of the equipment. The purpose is to mitigate the damaging effects of electrostatic  
discharge. This connection should be installed by a trained service person and the equipment is to be  
installed per local code or local authority having jurisdiction (AHJ). The building ground wire should  
not exceed 3 meters in length and be sized similarity to the conductors used for the DC power  
connections (–48 VDC and +Return).  
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Appendix D Connecting DC Power  
Connecting DC Power to a CDE200  
Figure D-4  
CDE200 Building Ground Stud Order  
4
2
3
2
1
1
2
Nut  
3
4
Building ground ring lug  
Building ground stud  
Star washer  
Step 4  
Attach the +Return (red) and –48 VDC (black) DC power wires to your power source.  
The CDE200 is now ready for use.  
Disconnecting Power and Replacing a PM on a CDE200  
Warning  
The PM connectors and PMs are not hot-swappable. You must disconnect the power source from the  
building before disconnecting PM wires or removing PMs from a CDE.  
Should you need to replace a PM, you must first disconnect DC power and remove the PM from the CDE  
chassis. Perform the following steps:  
Step 1  
Step 2  
Step 3  
Remove the +Return (red) and –48 VDC (black) DC power wires from your power source.  
Remove the PM ground wires (green and yellow) from the PM ground stud.  
Loosen the screw and press the latch to release the PM from the chassis. Pull the handle and gently slide  
the PM from the slot.  
Step 4  
Step 5  
Insert a new PM in the slot and make sure it is completely seated in the CDE.  
Reconnect the PM ground wires (green and yellow) to the PM ground stud as described in Step 2 of the  
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Appendix D Connecting DC Power  
Connecting DC Power to a CDE300  
Step 6  
Reconnect the +Return (red) and –48 VDC (black) DC power wires to your power source.  
Connecting DC Power to a CDE300  
The CDE300 ships fully populated with three DC PMs installed in the PM slots on the rear of the chassis;  
three DC power cables are shipped separately. The chassis has one ground stud that provides building  
and PM grounding. The minimum cabling requirement for connecting DC power to a CDE300 is two  
PM connects, but it is recommended that you use all three PM connects. Figure D-5 shows the rear view  
of a fully-connected CDE300 and provides the location of the studs and PMs.  
Figure D-5  
CDE300 Rear Panel  
4
5
6
7
3
2
1
8
1
2
3
4
PM 1  
PM 2  
PM 3  
5
6
7
8
+Return  
PM ground  
Building/PM ground stud  
Building ground wire  
–48 VDC  
Connect DC power to the CDE300 by performing the following steps:  
Caution  
Make sure the DC power wires are not attached to the DC power source until all the ground wires are  
connected on the CDE.  
Step 1  
Step 2  
Insert one blue DC power cable connector into the blue port on each PM, making sure it is completely  
seated.  
Remove the nut and star washers from the Building/PM ground stud.  
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Appendix D Connecting DC Power  
Connecting DC Power to a CDE300  
Step 3  
Place the ring lugs at the end of the ground wires (green and yellow) attached to the DC power cable  
connector over the Building/PM ground stud in the following order and secure with the nut (see  
Note  
Fan the ring lugs and barrels so that they fit on the Building/PM ground stud (see Figure D-6).  
Star washer  
Building ground ring lug  
Star washer  
Nut  
PM 1 ground ring lug  
PM 2 ground ring lug  
PM 3 ground ring lug  
Star washer  
Nut  
Figure D-6  
CDE300 Building/ PM Ground Stud Order  
3
3
5
2
4
2
1
3
2
1
1
2
3
Nut  
Star washer  
PM ground ring lug  
4
5
Building ground ring lug  
Building/PM ground stud  
Note  
Install star washers between the ring lug and chassis ground connection so that the star washers dig into  
the metalwork finish and make a good ground bond. Use a wrench to tighten the nut and secure the  
connection.  
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Appendix D Connecting DC Power  
Connecting DC Power to a CDE400  
Warning  
The DC ground connection in the CDE serves as a functional earth point to maintain the full EMI and  
EMC integrity of the equipment. The purpose is to mitigate the damaging effects of electrostatic  
discharge. This connection should be installed by a trained service person and the equipment is to be  
installed per local code or local authority having jurisdiction (AHJ). The building ground wire should  
not exceed 3 meters in length and be sized similarity to the conductors used for the DC power  
connections (–48 VDC and +Return).  
Step 4  
Attach the +Return (red) and –48 VDC (black) DC power wires to your power source.  
The CDE300 is now ready for use.  
Disconnecting Power and Replacing a PM on a CDE300  
Warning  
The PM connectors and PMs are not hot-swappable. You must disconnect the power source from the  
building before disconnecting PM wires or removing PMs from a CDE.  
Should you need to replace a PM, you must first disconnect DC power and remove the PM from the CDE  
chassis. Perform the following steps:  
Step 1  
Step 2  
Step 3  
Remove the +Return (red) and –48 VDC (black) DC power wires from your power source.  
Remove the PM ground wires (green and yellow) from the Building/PM ground stud.  
Press the butterfly lever to release the CDE from the chassis. Pull the handle and gently slide the PM  
from the slot.  
Step 4  
Step 5  
Insert a new PM in the slot and make sure it is completely seated in the CDE.  
Reconnect the PM ground wires (green and yellow) to the PM ground stud as described in Step 3 of the  
Step 6  
Reconnect the +Return (red) and –48 VDC (black) DC power wires to your power source.  
Connecting DC Power to a CDE400  
The CDE400 ships fully populated with four DC PMs installed in the PM slots on the rear of the chassis;  
four DC power cables are shipped separately. The chassis has one building ground stud and two PM  
ground studs. The minimum cabling requirement for connecting DC power to a CDE400 is three PM  
connects, but it is recommended that you use all four PM connects. Figure D-7 shows the rear view of a  
fully-connected CDE400 and provides the location of the studs and PMs.  
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Appendix D Connecting DC Power  
Connecting DC Power to a CDE400  
Figure D-7  
CDE400 Rear Panel  
9
10  
11  
5
4
3
2
1
8
6
7
1
2
3
4
5
6
PM 4  
PM 3  
7
8
9
PM ground  
–48 VDC  
Building ground wire  
PM ground stud 1  
PM 2  
10 Building ground stud  
11 PM ground stud 2  
PM 1  
+Return  
Connect DC power to the CDE400 by performing the following steps:  
Caution  
Step 1  
Make sure the DC power wires are not attached to the DC power source until all the ground wires are  
connected on the CDE.  
Insert one blue DC power cable connector into the blue port on each PM, making sure it is completely  
seated.  
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Appendix D Connecting DC Power  
Connecting DC Power to a CDE400  
Step 2  
Attach the ground wires from the PMs to the PM ground studs:  
a. Remove the nut and star washers from the PM 1 ground stud.  
b. Place the ring lug at the end of the ground wires (green and yellow) attached to the DC power cable  
connectors in PM 1 and PM 2 over PM ground stud 1 in the following order and secure with the nut  
(see Figure D-8):  
Star washer  
PM 1 ground ring lug  
PM 2 ground ring lug  
Star washer  
Nut  
Note  
Install star washers between the ring lug and chassis ground connection so that the star washers  
dig into the metalwork finish and make a good ground bond. Use a wrench to tighten the nut and  
secure the connection.  
Figure D-8  
CDE400 PM Ground Stud Order  
3
4
2
3
2
1
1
2
Nut  
Star washer  
3
PM ground ring lugs  
PM ground stud  
4
c. Remove the nut and star washers from the PM 2 ground stud.  
d. Place the ring lug at the end of the ground wires (green and yellow) attached to the DC power cable  
connectors in PM 3 and PM 4 over PM ground stud 2 in the following order and secure with the nut  
(see Figure D-8):  
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Appendix D Connecting DC Power  
Connecting DC Power to a CDE400  
Star washer  
PM 3 ground ring lug  
PM 4 ground ring lug  
Star washer  
Nut  
Step 3  
Attach the building ground wire to the building ground stud (see Figure D-4 on page D-4).  
Warning  
The DC ground connection in the CDE serves as a functional earth point to maintain the full EMI and  
EMC integrity of the equipment. The purpose is to mitigate the damaging effects of electrostatic  
discharge. This connection should be installed by a trained service person and the equipment is to be  
installed per local code or local authority having jurisdiction (AHJ). The building ground wire should  
not exceed 3 meters in length and be sized similarity to the conductors used for the DC power  
connections (–48 VDC and +Return).  
Step 4  
Attach the +Return (red) and –48 VDC (black) DC power wires to your power source.  
The CDE400 is now ready for use.  
Disconnecting Power and Replacing a PM on a CDE400  
Warning  
The PM connectors and PMs are not hot-swappable. You must disconnect the power source from the  
building before disconnecting PM wires or removing PMs from a CDE.  
Should you need to replace a PM, you must first disconnect DC power and remove the PM from the CDE  
chassis. Perform the following steps:  
Step 1  
Step 2  
Step 3  
Remove the +Return (red) and –48 VDC (black) power wires from your power source.  
Remove the PM ground wires (green and yellow) from the PM ground studs.  
Loosen the screw on the PM to release it from the chassis. Pull the handle and gently slide the PM from  
the slot.  
Step 4  
Step 5  
Insert a new PM in the slot and make sure it is completely seated in the CDE.  
Reconnect the PM ground wires (green and yellow) to the PM ground studs as described in Step 2 of the  
Step 6  
Reconnect the +Return (red) and –48 VDC (black) DC power wires to your power source.  
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Appendix D Connecting DC Power  
DC Power Cable Connector and Pinouts  
DC Power Cable Connector and Pinouts  
The DC power cable connector (see Figure D-9) ships with the CDEs when you order the DC power  
option. This is the only DC power connector you should use to connect power to the CDEs in your  
system.  
Figure D-9  
DC Power Cable and Pinouts  
1
2
1
2
3
4
5
6
3
4
5
6
1
2
3
+Return  
4
PM ground wire and ring lug  
–48 VDC wire and ring lug  
+Return wire and ring lug  
–48 VDC  
5
6
PM ground  
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Appendix D Connecting DC Power  
DC Power Cable Connector and Pinouts  
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I N D E X  
CDE300 1-3  
Nu m e ric s  
CDE400 1-3  
10BASE-T  
environmental specifications 2-2  
initially configuring 4-1, 4-14  
intended uses 2-8  
connector pin assignments B-2  
overview 1-1  
A
preparing to install 2-1  
registering with CDSM 4-15  
safety 2-8  
AC power  
disconnect 2-8  
power supply 2-8  
safety warnings 2-6  
audio connector 1-11  
server types 3-1  
site requirements 2-1  
CDE100  
BIOS Setup 4-3  
connectors 1-11, 3-6  
control buttons 1-6  
disk drives 3-9  
B
BIOS Setup utility 4-2  
CDE100 4-3  
hardware features 1-5  
LEDs 1-8  
CDE200 4-9  
overview 1-3  
physical dimensions 2-2  
safety 2-6  
C
safety warnings 2-3  
specifications A-2  
cables  
connectors B-4  
network 3-8  
CDE200  
BIOS Setup 4-9  
pin assignments B-4  
RJ-45 crossover B-5  
RJ-45 straight-through B-5  
RS-232 null modem B-4  
cabling requirements  
Ethernet B-3  
configuring ports 4-2  
connecting DC power D-2  
connectors 1-12, 3-6  
control buttons 1-7  
disk drives 3-9  
front cover 1-9, 3-11  
hardware features 1-5  
LEDs 1-9  
CDE100 1-3  
CDE200 1-3  
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Index  
overview 1-3  
CDE200 1-2  
physical dimensions 2-2  
safety 2-6  
connections 3-8  
registering CDEs 4-15  
verifying 4-15  
safety warnings 2-3  
specifications A-2  
verifying devices 4-17  
CDE300  
chipset  
connecting DC power D-5  
connectors 1-12, 3-7  
control buttons 1-7  
disk drives 3-9  
Lindenhurst 3-1  
Serverworks C-1  
circuit breakers for DC power 2-9  
Cisco Technical Assistance 5-2  
Common Bonding Network (CBN) 2-9  
configuration  
front cover 3-11  
hardware features 1-6  
LEDs 1-10  
assigning a primary interface 4-14  
overview 1-3  
physical dimensions 2-2  
safety 2-6  
order 4-2  
running Setup Utility 4-15  
connections  
safety warnings 2-3  
specifications A-3  
CDSM 3-8  
CDE300 SX  
connectors 3-7  
CDE400  
ISV 3-9  
connecting DC power D-7  
connectors 1-13, 3-8  
control buttons 1-8  
disk drives 3-9  
streamer 3-8  
vault 3-8  
connector pin assignments  
10BASE-T B-2  
front cover 3-11  
Ethernet B-2  
hardware features 1-6  
LEDs 1-10  
Lindenhurst chipset B-1  
Serial console interface B-1  
Serverworks chipset C-5  
connectors  
overview 1-3  
physical dimensions 2-2  
safety 2-6  
CDE300 SX 3-7  
description 1-11  
Ethernet 1-11, B-3  
Gigabit Ethernet 4-2  
safety warnings 2-3  
specifications A-3  
CDS  
image CD 4-1  
installing the software 4-1, 4-13  
Release 2.0-2.1 software 4-13  
CDE100 1-2  
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Index  
keyboard 1-11  
mouse 1-11  
CDE200 3-9  
CDE300 3-9  
power 1-11  
CDE400 3-9  
serial 1-11  
IDE compact flash 4-1, 4-13  
installing 3-9  
video and audio 1-11  
control buttons  
removing 3-9  
USB CD-ROM 4-1  
E
CDE100 1-6  
CDE200 1-7  
electrostatic discharge (ESD) damage 2-1, 2-7  
EMC regulatory compliance 2-8  
environment 3-5  
CDE300 1-7  
CDE400 1-8  
environmental specifications 2-2  
Ethernet adapter  
D
troubleshooting 5-1  
DC power  
Ethernet port  
connecting 2-9, D-1  
CDE200 D-2  
cabling requirements B-3  
connector 1-11  
CDE300 D-5  
connector pin assignments B-2  
connector pinout B-4  
controller B-3  
CDE400 D-7  
disconnect 2-9  
disconnecting  
CDE200 D-4  
F
CDE300 D-7  
CDE400 D-10  
grounding CDEs 2-9  
overview D-1  
FCC (Federal Communications Commission) Class A  
device 2-8  
field-replaceable units 2-1  
front cover  
CDE200 3-11  
power supply 2-9  
replacing  
CDE300 3-11  
CDE400 3-11  
CDE200 PM D-4  
CDE300 PM D-7  
CDE400 PM D-10  
safety warnings 2-6  
devices  
G
Gigabit Ethernet  
connectors 4-2  
verifying with the CDSM 4-17  
disk drives  
ports 4-2  
Gigabit Ethernet Modules A-4  
CDE100 3-9  
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Index  
grounding  
tools and parts 3-2  
interfaces  
CDEs 2-9  
the rack installation 2-8  
stream 4-2  
Internet Streamer CDS  
overview 1-1  
H
server types 3-1  
hardware  
CDE100 features 1-5  
CDE200 ISV 1-2  
connections 3-9  
CDE200 features 1-5  
CDE300 features 1-6  
CDE400 features 1-6  
L
overview 1-3  
LEDs  
CDE100 1-8  
CDE200 1-9  
I
CDE300 1-10  
CDE400 1-10  
IDE compact flash drive 4-1, 4-13  
ingest interface 1-11  
initially configuring  
CDEs 4-1  
Lindenhurst chipset 3-1  
connector pin assignments B-1  
installation  
M
BIOS Setup utility 4-2  
management  
boot sequence 4-8  
interface 1-11  
specifications A-4  
boot sequence 4-13  
N
CDS Release 2.0-2.1 software 4-13  
CDS Release 2.0 software 4-1  
disk drives 3-9  
network cables 3-8  
O
environment 3-5  
physical connections 3-5  
preparing CDEs for rack 3-4  
rack 3-5  
overcurrent protection  
AC circuits 2-9  
DC circuits 2-9  
rack safety guidelines 3-3  
software installation order 4-2  
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Index  
P
R
physical connections  
network cables 3-8  
power cords 3-6  
physical dimensions 2-2  
pin assignments  
removing  
CDE200 PM D-4  
CDE300 PM D-7  
CDE400 PM D-10  
disk drives 3-9  
10BASE-T connector B-2  
cable B-4  
RJ-45 crossover  
pin assignments B-5  
RJ-45 straight-through  
pin assignments B-5  
RS-232  
RJ-45 crossover B-5  
RJ-45 straight-through B-5  
RS-232 connector B-1  
RS-232 null modem B-4  
serial console interface B-1  
PM  
connector pin assignments B-1  
RS-232 null modem  
connector pin assignments B-4  
PM, see also power supply D-1  
ports  
S
safety  
general precautions 2-6  
guidelines 2-6  
information 2-8  
warnings 2-3  
AC power 2-6  
DC power 2-6  
description 1-11  
Gigabit Ethernet 4-2  
ingest interface 1-11  
management interface 1-11  
serial console interface 1-11  
USB 4-1  
connections 3-8  
serial  
VGA interface 1-11  
power  
connector 1-11  
ports B-2  
connector pinout B-2  
serial console interface 1-11, B-1  
server types  
connecting DC power D-1  
ISV 3-1  
power supply  
streamer 3-1  
vault 3-1  
ESD damage 2-1  
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Index  
Serverworks chipset  
CDE100 C-1  
troubleshooting  
Cisco Technical Assistance 5-2  
CDE200 C-2  
Ethernet adapter 5-1  
SATA drives 5-2  
CDE200 (IBM) C-3  
CDE300 C-3  
TV CDS  
CDE400 C-4  
OnDemand 1-2  
overview 1-2  
connector pin assignments C-5  
specifications C-1  
site requirements 2-1  
specifications  
server types 3-1  
Video Accelerator 1-2  
U
CDE100 A-2  
unpacking 3-2  
inspecting for damage 3-3  
CDE200 A-2  
CDE300 A-3  
verifying contents 3-3  
USB CD-ROM drive 4-1  
user-serviceable parts 2-1  
CDE400 A-3  
management A-4  
Serverworks chipset  
CDE100 C-1  
V
CDE200 C-2  
CDE200 (IBM) C-3  
CDE300 C-3  
CDE200 1-2  
CDE400 C-4  
CDE400 1-2  
technical A-1, C-1  
connections 3-8  
group 1-2  
connections 3-8  
streamer 1-2, 3-1  
CDE300 1-2  
ventilation 2-10  
verifying the CDSM 4-15  
VGA interface 1-11  
video connector 1-11  
connections 3-8  
stream interfaces 4-2  
SX CDE300 3-7  
T
temperature  
non-operating 2-2  
operating 2-2, 2-10  
terminal server parameters 4-1  
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