The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
®
GARAGE DOOR OPENER
Models 3245M 1/3 HP
3255M 1/2 HP
For Residential Use Only
Owner’s Manual
■ Please read this manual and the enclosed safety materials carefully!
■ Fasten the manual near the garage door after installation.
®
■ The door WILL NOT CLOSE unless the Protector System is connected and properly
aligned.
■ Periodic checks of the opener are required to ensure safe operation.
■ The model number label is located on the front panel of your opener.
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Preparing your garage door
Before you begin:
To prevent possible SERIOUS INJURY OR DEATH:
• Disable locks.
• ALWAYS call a trained door systems technician if garage
door binds, sticks, or is out of balance. An unbalanced
garage door may not reverse when required.
• Remove any ropes connected to garage door.
• Complete the following test to make sure your garage
door is balanced and is not sticking or binding:
• NEVER try to loosen, move or adjust garage door, door
springs, cables, pulleys, brackets or their hardware, ALL of
which are under EXTREME tension.
• Disable ALL locks and remove ALL ropes connected to
garage door BEFORE installing and operating garage door
opener to avoid entanglement.
1. Lift the door about halfway as shown. Release the
door. If balanced, it should stay in place, supported
entirely by its springs.
2. Raise and lower the door to see if there is any
binding or sticking.
If your door binds, sticks, or is out of balance, call a
trained door systems technician.
To prevent damage to garage door and opener:
• ALWAYS disable locks BEFORE installing and operating the
opener.
• ONLY operate garage door opener at 120V, 60 Hz to avoid
malfunction and damage.
Sectional Door
Tools needed
One-Piece Door
During assembly, installation and adjustment of the
opener, instructions will call for hand tools as illustrated
below.
Pencil
Carpenter’s
2
1
Level (Optional)
Hack Saw
Tape Measure
Wire Cutters
Drill
Claw Hammer
3/16", 5/16" and
5/32" Drill Bits
Pliers
1/2" and 7/16" Sockets
and Wrench
Stepladder
Screwdriver
Adjustable End Wrench
3
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Planning
required. You may find it helpful to refer back to this page
and the accompanying illustrations as you proceed with
the installation of your opener.
Identify the type and height of your garage door. Survey
your garage area to see if any of the conditions below
apply to your installation. Additional materials may be
FINISHED CEILING
SECTIONAL DOOR INSTALLATION
Support bracket &
fastening hardware
is required.
Horizontal and vertical reinforcement
is needed for lightweight garage doors
(fiberglass, steel, aluminum,
See page 12.
Slack in chain tension
door with glass panels, etc.).
See page 19 for details.
is normal when
garage door is closed.
Header Wall
Motor Unit
Extension Spring
OR
Torsion Spring
Wall-
mounted
Door
Control
Vertical Centerline
of Garage Door
Access Door
Safety
Reversing
Sensor
Gap between floor and bottom of door
must not exceed 1/4" (6 mm).
Safety Reversing Sensor
FINISHED CEILING
ONE-PIECE DOOR WITHOUT TRACK
Support bracket
& fastening
hardware is required.
See page 12.
Motor Unit
Slack in chain tension
is normal when
garage door is closed.
Header
Wall
ONE-PIECE DOOR WITH TRACK
Slack in chain tension is normal when
garage door is closed.
Wall-
mounted
Door
Control
Access
Door
Access
Door
Safety
Reversing Sensor
Gap between floor and bottom of
door must not exceed 1/4" (6 mm).
Safety
Safety
Reversing Sensor
Gap between floor
and bottom of door
Reversing Sensor
Safety
must not exceed 1/4" (6 mm).
Reversing Sensor
4
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Carton Inventory
Your garage door opener is packaged in two cartons which If anything is missing, carefully check the packing material.
contain the motor unit and all parts illustrated below.
Accessories will depend on the model purchased.
Parts may be stuck in the foam. Hardware for installation
is also listed below.
3245M (1) & 3255M (1)
Sprocket Cover
LOCK
LIGHT
Remote Control
Visor Clip
®
SECURITY
Multi-Function
Single-Button Remote Control
Door Control Panel
Chain
Styrofoam
2 Conductor Bell Wire
White & White/Red
Motor Unit with Light Lens
One-Piece
Rail
Y
L
N
T
O
N
U
O
M
G
IN
IL
E
C
P
U
Curved Door
Arm Section
Header Bracket
Trolley
Chain
Pulley Bracket
Door Bracket
Safety Labels
and
The Protector System®
Straight Door
Arm Section
Literature
(2) Safety Reversing Sensors
(1 Sending Eye and 1 Receiving Eye)
with 2-Conductor White & White/Black
Bell Wire attached
Safety Sensor
Bracket (2)
INSTALLATION HARDWARE
Hex Bolt 5/16"-18x7/8" (4)
Lag Screw 5/16"-9x1-5/8" (2)
Lag Screw 5/16"-18x1-7/8" (2)
Clevis Pin 5/16"x2-3/4" (1)
Clevis Pin 5/16"x1-1/4" (1)
Clevis Pin 5/16"x1" (1)
Insulated Staples (30)
Ring Fastener (3)
Drywall Anchors (2)
Rail Grease
Carriage Bolt 1/4"-20x1/2" (2)
Wing Nut 1/4"-20 (2)
Rope
Nut 5/16"-18 (4)
Lock Washer 5/16" (4)
Handle
Screw 6ABx1-1/4" (2)
Screw 6-32x1" (2)
Self-Threading Screw 1/4"-14x5/8" (2)
5
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ASSEMBLY STEP 1
Attach the Rail to the Motor Unit
To avoid SERIOUS damage to garage door opener, use ONLY
those bolts/fasteners mounted in the top of the opener.
To avoid installation difficulties, do not run the garage
door opener until instructed to do so.
• Remove the two washered bolts mounted in top of
motor unit.
USE ONLY THIS
TYPE AND SIZE
• Position rail at a 45˚ angle to opener so one hole in rail
and motor unit line up.
BOLT
Washered Bolt
• Thread one of the washered bolts part way in.
5/16"-18x1/2"
Styrofoam
Use only these bolts! Use of any other bolts will cause
serious damage to door opener.
Rail
Hole
• Align rail and styrofoam over sprocket. Cut tape from
rail, chain and styrofoam.
• REMOVE STYROFOAM.
ASSEMBLY STEP 2
Attach the Chain to the Sprocket and
Install the Sprocket Cover
To avoid possible SERIOUS INJURY to fingers from moving
garage door opener:
• ALWAYS keep hand clear of sprocket while operating opener.
• Securely attach sprocket cover BEFORE operating.
• Position chain over the sprocket. If necessary, loosen
the outer nut on the trolley to obtain more chain slack.
• Insert the second washered bolt. CAUTION: Use only
the bolt previously removed from motor unit!
Washered Bolts
• Tighten both bolts securely through the rail into the
motor unit as shown.
5/16"-18x1/2"
Sprocket
• Install the sprocket cover: Insert the back tab in the slot.
Squeeze the cover slightly and insert the front tab in the
slot on the mounting plate.
USE ONLY THIS
TYPE AND SIZE
BOLT
Sprocket Cover
Back Tab Slot
Front Tab Slot
Mounting
Plate
6
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Figure 1
ASSEMBLY STEP 3
Tighten the Chain
Lock
Washer
Outer Nut
Inner Nut
To Tighten Outer Nut
• Spin the inner nut and lock washer down the trolley
threaded shaft, away from the trolley.
To Tighten
Inner Nut
• To tighten the chain, turn outer nut in the direction
shown (Figure 1).
• When the chain is approximately 1/2" (13 mm) above
the base of the rail at its midpoint, re-tighten the inner
nut to secure the adjustment.
Trolley
Figure 2
Sprocket noise can result if chain is too loose.
Chain
When installation is complete, you may notice some chain
droop with the door closed. This is normal. If the chain
returns to the position shown in Figure 2 when the door is
open, do not re-adjust the chain.
1/2" (13 mm)
NOTE: During future maintenance, ALWAYS pull the
emergency release handle to disconnect trolley before
adjusting chain. You may notice loosening of chain after
Adjustment Step 3 (Test the Safety Reversal System).
Check for proper tension and readjust chain if necessary.
Then repeat Adjustment Step 3.
Base of Rail
Mid Length of Rail
You have now finished assembling your garage door
opener. Please read the following warnings before
proceeding to the installation section.
INSTALLATION
IMPORTANT INSTALLATION INSTRUCTIONS
WARNING
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND
INSTRUCTIONS.
2. Install garage door opener only on properly balanced and
lubricated garage door. An improperly balanced door may
not reverse when required and could result in SEVERE
INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other hardware
MUST be made by a trained door systems technician
BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected to
garage door BEFORE installing opener to avoid
entanglement.
5. Install garage door opener 7 feet (2.13 m) or more above
floor.
6. Mount emergency release handle 6 feet (1.83 m) above floor.
7. NEVER connect garage door opener to power source until
instructed to do so.
8. NEVER wear watches, rings or loose clothing while
installing or servicing opener. They could be caught in
garage door or opener mechanisms.
9. Install wall-mounted garage door control:
• within sight of the garage door.
• out of reach of children at minimum height of
5 feet (1.5 m).
• away from ALL moving parts of the door.
10. Place entrapment warning label on wall next to garage door
control.
11. Place manual release/safety reverse test label in plain view
on inside of garage door.
12. Upon completion of installation, test safety reversal system.
Door MUST reverse on contact with a 1-1/2" (3.8 cm) high
object (or a 2x4 laid flat) on the floor.
7
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INSTALLATION STEP 1
Determine the Header Bracket Location
Unfinished
Ceiling
OPTIONAL
CEILING
MOUNT
FOR
HEADER
BRACKET
Header Wall
2x4
To prevent possible SERIOUS INJURY or DEATH:
Vertical Centerline
of Garage Door
• Header bracket MUST be RIGIDLY fastened to structural
support on header wall or ceiling, otherwise garage door
might not reverse when required. DO NOT install header
bracket over drywall.
2x4
Structural
Supports
• Concrete anchors MUST be used if mounting header bracket
or 2x4 into masonry.
• NEVER try to loosen, move or adjust garage door, springs,
cables, pulleys, brackets, or their hardware, ALL of which
are under EXTREME tension.
• ALWAYS call a trained door systems technician if garage
door binds, sticks, or is out of balance. An unbalanced
garage door might not reverse when required.
Level
(optional)
Installation procedures vary according to garage door types.
Follow the instructions which apply to your door.
1. Close the door and mark the inside vertical centerline of
the garage door.
2. Extend the line onto the header wall above the door.
You can fasten the header bracket within 4 feet
(1.22 m) of the left or right of the door center only if a
torsion spring or center bearing plate is in the way;
or you can attach it to the ceiling (see page 9) when
clearance is minimal. (It may be mounted on the wall
upside down if necessary, to gain approximately 1/2"
(1 cm)).
Header Wall
2" (5 cm)
Track
Track
Header Wall
2" (5 cm)
Highest Point
of Travel
Highest Point
of Travel
Door
If you need to install the header bracket on a 2x4 (on wall
or ceiling), use lag screws (not provided) to securely
fasten the 2x4 to structural supports as shown here and
on page 9.
Door
3. Open your door to the highest point of travel as shown.
Draw an intersecting horizontal line on the header wall
above the high point:
One-piece door with horizontal track
Sectional door with curved track
• 2" (5 cm) above the high point for sectional door and
one-piece door with track.
• 8" (20 cm) above the high point for one-piece door
without track.
Header Wall
8" (20 cm)
This height will provide travel clearance for the top edge
of the door.
Header Wall
8" (20 cm)
NOTE: If the total number of inches exceeds the height
available in your garage, use the maximum height
possible, or refer to page 9 for ceiling installation.
Highest
Highest
Door
Point
Point
of Travel
Door
of Travel
Jamb
Hardware
Pivot
One-piece door without track:
pivot hardware
One-piece door without track:
jamb hardware
8
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INSTALLATION STEP 2
Install the Header Bracket
Wall Mounting Holes
You can attach the header bracket either to the wall above
the garage door, or to the ceiling. Follow the instructions
which will work best for your particular requirements. Do
not install the header bracket over drywall. If installing
into masonry, use concrete anchors (not provided).
CEILING MOUNT ONLY
The nail hole is for
positioning only.
You must use lag screws
to mount the header bracket.
UP
WALL HEADER BRACKET INSTALLATION
Optional
• Center the bracket on the vertical centerline with the
bottom edge of the bracket on the horizontal line as
shown (with the arrow pointing toward the ceiling).
Wall Mounting Holes
Vertical
Centerline of
Garage Door
• Mark the vertical set of bracket holes (do not use the
holes designated for ceiling mount). Drill 3/16" pilot
holes and fasten the bracket securely to a structural
support with the hardware provided.
Header
Wall
Y
NL
O
T
Lag Screws
N
U
O
M
G
IN
IL
E
C
5/16"-9x1-5/8"
UP
2x4
Header
Bracket
Structural
Support
Door Spring
HARDWARE SHOWN ACTUAL SIZE
Horizontal
Line
Garage
Door
Highest Point of
Vertical
Garage Door Travel
Lag Screw
Centerline of
Garage Door
5/16"-9x1-5/8"
CEILING HEADER BRACKET INSTALLATION
• Extend the vertical centerline onto the ceiling as shown.
• Center the bracket on the vertical mark, no more than
6" (15 cm) from the wall. Make sure the arrow is
pointing toward the wall. The bracket can be mounted
flush against the ceiling when clearance is minimal.
– Finished Ceiling –
Vertical
Centerline
• Mark the side holes. Drill 3/16" pilot holes and fasten
bracket securely to a structural support with the
hardware provided.
Header
Bracket
of Garage Door
P
U
6" (15 cm)
Maximum
Door
Lag Screws
Spring
5/16"-9x1-5/8"
Ceiling Mounting Holes
CEILING MOUNT ONLY
UP
Header Wall
The nail hole is for
positioning only.
You must use lag screws
to mount the header bracket.
Garage Door
Vertical
Centerline
of Garage Door
9
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INSTALLATION STEP 3
Attach the Rail to the Header Bracket
• Position the opener on the garage floor below the
header bracket. Use packing material as a protective
base. NOTE: If the door spring is in the way you’ll need
help. Have someone hold the opener securely on a
temporary support to allow the rail to clear the spring.
Header Wall
Header Bracket
• Position the rail bracket against the header bracket.
• Align the bracket holes and join with a clevis pin
as shown.
Chain Pulley
Bracket
• Insert a ring fastener to secure.
Ring Fastener
Header Bracket
Rail
Clevis Pin
5/16"x2-3/4"
Chain
Pulley
Bracket
Rail
Garage
Door
Temporary
Support
HARDWARE SHOWN ACTUAL SIZE
Clevis Pin
5/16"x2-3/4"
Ring Fastener
10
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INSTALLATION STEP 4
Position the Opener
To prevent damage to garage door, rest garage door opener
rail on 2x4 placed on top section of door.
Follow instructions which apply to your door type as
illustrated.
SECTIONAL DOOR OR ONE-PIECE DOOR WITH
TRACK
A 2x4 laid flat is convenient for setting an ideal door-to-rail
distance.
Rail
• Remove foam packaging.
• Raise the opener onto a stepladder. You will need help
at this point if the ladder is not tall enough.
2x4 is used to determine
Door
the correct mounting height
from ceiling.
• Open the door all the way and place a 2x4 laid flat on
the top section beneath the rail.
• If the top section or panel hits the trolley when you raise
the door, pull down on the trolley release arm to
disconnect inner and outer sections. Slide the outer
trolley toward the motor unit. The trolley can remain
disconnected until Installation Step 12 is completed.
Trolley
Release Arm
ENGAGED
RELEASED
Header
Bracket
ONE-PIECE DOOR WITHOUT TRACK
A 2x4 on its side is convenient for setting an ideal door-to-
rail distance.
Top of Door
• Remove foam packaging.
2x4 is used to determine
the correct mounting height
from ceiling.
• Raise the opener onto a stepladder. You will need help
at this point if the ladder is not tall enough.
• Open the door all the way and place a 2x4 on its side
on the top section of the door beneath the rail.
• The top of the door should be level with the top of the
motor unit. Do not position the opener more than 4"
(10 cm) above this point.
11
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INSTALLATION STEP 5
Hang the Opener
To avoid possible SERIOUS INJURY from a falling garage door
opener, fasten it SECURELY to structural supports of the
garage. Concrete anchors MUST be used if installing any
brackets into masonry.
Three representative installations are shown. Yours may
be different. Hanging brackets should be angled (Figure 1)
to provide rigid support. On finished ceilings (Figure 2 and
Figure 3), attach a sturdy metal bracket to structural
supports before installing the opener. This bracket and
fastening hardware are not provided.
Figure 1
Structural
Supports
1. Measure the distance from each side of the motor unit
to the structural support.
2. Cut both pieces of the hanging bracket to required
lengths.
Lag Screws
Measure
Distance
5/16"-18x1-7/8"
3. Drill 3/16" pilot holes in the structural supports.
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
4. Attach one end of each bracket to a support with
5/16"-18x1-7/8" lag screws.
5. Fasten the opener to the hanging brackets with
5/16"-18x7/8" hex bolts, lock washers and nuts.
6. Check to make sure the rail is centered over the door
(or in line with the header bracket if the bracket is not
centered above the door).
Figure 2
Hidden
Support
7. Remove the 2x4. Operate the door manually. If the door
hits the rail, raise the header bracket.
Bracket
(Not Provided)
8. Grease the top and underside of the rail surface where
the trolley slides with rail grease.
FINISHED CEILING
Lag Screws
NOTE: DO NOT connect power to opener at this time.
5/16"-18x1-7/8"
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
HARDWARE SHOWN ACTUAL SIZE
Lag Screw 5/16"-18x1-7/8"
Figure 3
Lag Screws
5/16"-18x1-7/8"
FINISHED CEILING
Hex Bolt
5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
12
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INSTALLATION STEP 6
Install the Door Control
To prevent possible SERIOUS INJURY or DEATH from
electrocution:
Locate door control within sight of the door at a minimum
height of 5 feet (1.5 m) where small children cannot reach,
and away from moving parts of the door and door
hardware. The installation surface must be smooth and
flat. If installing into drywall (Figure 1), drill 5/32" holes and
use anchors provided. For pre-wired installations (as in
new home construction), it may be mounted to a single
gang box (Figure 2). NOTE: After installation, a green
indicator light behind the cover will indicate proper
connection. If not lit, the Lock and Light features will not
function (reverse wires to correct).
• Be sure power is NOT connected BEFORE installing door
control.
• Connect ONLY to 24 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATH from a closing
garage door:
• Install door control within sight of garage door, out of reach
of children at a minimum height of 5 feet (1.5 m), and away
from ALL moving parts of door.
• NEVER permit children to operate or play with door control
push buttons or remote control transmitters.
• Activate door ONLY when it can be seen clearly, is properly
adjusted, and there are no obstructions to door travel.
• ALWAYS keep garage door in sight until completely closed.
NEVER permit anyone to cross path of closing garage door.
1. Strip 7/16" (11 mm) of insulation from one end of bell
wire and connect to the two screw terminals on back of
door control by color: white wire to 2 and white/red wire
to the 1 (Figure 3).
2. Remove cover by gently prying at slot in top of the
cover with a small flat head screwdriver (Figure 4).
Fasten with 6ABx1-1/4" self-tapping screws (drywall
installation) or 6-32x1" machine screws (into gang box)
as follows:
HARDWARE SHOWN ACTUAL SIZE
Insulated
Staples
Screw 6ABx1-1/4"
(std installation)
• Drill and install bottom screw, allowing 1/8" (3 mm) to
protrude above wall surface.
Screw 6-32x1"
(pre-wired)
• Position bottom of door control on screw head and
slide down to secure. Adjust screw for snug fit.
Drywall Anchors
• Install top screw with care to avoid cracking plastic
housing. Do not overtighten.
PRE-WIRED
STANDARD
Figure 1
Figure 2
INSTALLATION
INSTALLATION
• Insert bottom tabs and snap on cover.
NOTE: The push bar may stick if the door control is not
mounted on a smooth surface. If a click is not heard when
pressing the push bar, loosen the two mounting screws or
relocate the door control to a smoother surface.
LOCK
LIGH
T
LOCK
LIGH
T
3. (Standard installation only) Run bell wire up wall and
across ceiling to motor unit. Use insulated staples to
secure wire in several places. Do not pierce wire with a
staple, creating a short or open circuit.
To Replace
24 Volt
Insert Bottom Tabs First
To Replace
Bell Wire
Insert Bottom Tabs First
Figure 4 REMOVE COVER
Figure 3 MULTI-FUNCTION
4. Strip 7/16" (11 mm) of insulation from end of bell wire.
Connect bell wire to the quick-connect terminals as
follows: white to white and white/red to red (Figure 5).
DOOR CONTROL (BACK)
Slot
Top Mounting Hole
Terminal
NOTE: When connecting multiple door controls to the
opener, twist same color wires together. Insert wires into
quick-connect holes: white to white and red/white to red.
Screws
LOCK
Bell Wire
Bottom Mounting Hole
LIGH
T
5. Use tacks or staples to permanently attach entrapment
warning label to wall near door control, and manual
release/safety reverse test label in a prominent location
on inside of garage door.
Figure 5
Door Control
Connections
To release or insert wire,
push in tab with screwdriver tip
NOTE: DO NOT connect the power and operate the
opener at this time. The trolley will travel to the full open
position but will not return to the close position until the
sensor beam is connected and properly aligned. See
Safety Reversing Sensor Instructions beginning on
page 16.
9
1
9
1
7
3
7
3
5
5
KG
KG
Red White Grey
7/16" (11 mm)
Strip wire 7/16" (11 mm)
13
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INSTALLATION STEP 7
Install the Light
To prevent possible OVERHEATING of the endpanel or light
socket:
• DO NOT use short neck or specialty light bulbs.
• DO NOT use halogen bulbs. Use ONLY incandescent.
To prevent damage to the opener:
• DO NOT use bulbs larger than 100W.
• ONLY use A19 size bulbs.
• Press the release tabs on both sides of lens. Gently
rotate lens back and downward until the lens hinge is in
the fully open position. Do not remove the lens.
• Install up to a 100 watt maximum light bulb in each
socket. Light bulb size should be A19, standard neck
only. The light will turn ON and remain lit for
approximately 4-1/2 minutes when power is connected.
Then the lights will turn OFF.
• Reverse the procedure to close the lens.
100 Watt (Max)
• Use A19, standard neck garage door opener bulbs for
replacement.
Standard Light Bulb
NOTE: Use only standard light bulbs. The use of short
neck or speciality light bulbs may overheat the endpanel
or light socket.
Release Tab
Lens Hinge
INSTALLATION STEP 8
Attach the Emergency Release Rope
and Handle
To prevent possible SERIOUS INJURY or DEATH from a falling
garage door:
• If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or broken
springs or unbalanced door could result in an open door
falling rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• Thread one end of the rope through the hole in the top
of the red handle so “NOTICE” reads right side up as
shown. Secure with an overhand knot at least 1"
(2.5 cm) from the end of the rope to prevent slipping.
• Thread the other end of the rope through the hole in the
release arm of the outer trolley.
• NEVER use handle to pull door open or closed. If rope knot
becomes untied, you could fall.
• Adjust rope length so the handle is 6 feet (1.83 m)
above the floor. Ensure that the rope and handle clear
the tops of all vehicles to avoid entanglement. Secure
with an overhand knot.
NOTE: If it is necessary to cut the rope, heat seal the cut
end with a match or lighter to prevent unraveling.
Overhand
Knot
Trolley
Trolley
Release Arm
Rope
NO
TICE
Emergency
Release Handle
14
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INSTALLATION STEP 9
Electrical Requirements
To prevent possible SERIOUS INJURY or DEATH from
electrocution or fire:
• Be sure power is not connected to the opener, and
disconnect power to circuit BEFORE removing cover to
establish permanent wiring connection.
• Garage door installation and wiring MUST be in compliance
with ALL local electrical and building codes.
• NEVER use an extension cord, 2-wire adapter, or change plug
in ANY way to make it fit outlet. Be sure the opener is
grounded.
To avoid installation difficulties, do not run the opener
at this time.
To reduce the risk of electric shock, your garage door
opener has a grounding type plug with a third grounding
pin. This plug will only fit into a grounding type outlet. If
the plug doesn’t fit into the outlet you have, contact a
qualified electrician to install the proper outlet.
PERMANENT WIRING
CONNECTION
RIGHT
WRONG
If permanent wiring is required by your local code,
refer to the following procedure.
Ground Tab
Green
To make a permanent connection through the 7/8" hole in
the top of the motor unit:
Ground Screw
Black
Ground Wire
Wire
• Remove the motor unit cover screws and set the cover
aside.
• Remove the attached 3-prong cord.
• Connect the black (line) wire to the screw on the brass
terminal; the white (neutral) wire to the screw on the
silver terminal; and the ground wire to the green ground
screw. The opener must be grounded.
Black Wire
White Wire
• Reinstall the cover.
To avoid installation difficulties, do not run the opener
at this time.
15
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INSTALLATION STEP 10
Install The Protector System
®
Be sure power is not connected to the garage door opener
BEFORE installing the safety reversing sensor.
To prevent SERIOUS INJURY or DEATH from a closing garage
door:
• Correctly connect and align the safety reversing sensor. This
required safety device MUST NOT be disabled.
• Install the safety reversing sensor so beam is NO HIGHER
than 6" (15 cm) above garage floor.
The safety reversing sensor must be connected and
aligned correctly before the garage door opener will
move in the down direction.
IMPORTANT INFORMATION ABOUT THE SAFETY
REVERSING SENSOR
When properly connected and aligned, the sensor will
detect an obstacle in the path of its electronic beam. The
sending eye (with an amber indicator light) transmits an
invisible light beam to the receiving eye (with a green
indicator light). If an obstruction breaks the light beam
while the door is closing, the door will stop and reverse to
full open position, and the opener lights will flash 10 times.
If it is necessary to mount the units on the wall, the
brackets must be securely fastened to a solid surface
such as the wall framing. Extension brackets (see
Accessories) are available if needed. If installing in
masonry construction, add a piece of wood at each
location to avoid drilling extra holes in masonry if
repositioning is necessary.
The units must be installed inside the garage so that the
sending and receiving eyes face each other across the
door, no more than 6" (15 cm) above the floor. Either can
be installed on the left or right of the door as long as the
sun never shines directly into the receiving eye lens.
The invisible light beam path must be unobstructed. No
part of the garage door (or door tracks, springs, hinges,
rollers or other hardware) may interrupt the beam while
the door is closing.
The mounting brackets are designed to clip onto the track
of sectional garage doors without additional hardware.
Safety Reversing Sensor
Safety Reversing Sensor
Invisible Light Beam
Protection Area
6" (15 cm) max. above floor
6" (15 cm) max. above floor
Facing the door from inside the garage
16
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INSTALLING THE BRACKETS
DOOR TRACK MOUNT (RIGHT SIDE)
Be sure power to the opener is disconnected. Install
and align the brackets so the sensors will face each other
across the garage door, with the beam no higher than 6"
(15 cm) above the floor. They may be installed in one of
three ways, as follows.
Figure 1
Door
Track
Lip
Garage door track installation (preferred):
Indicator
Light
• Slip the curved arms over the rounded edge of each
door track, with the curved arms facing the door. Snap
into place against the side of the track. It should lie
flush, with the lip hugging the back edge of the track, as
shown in Figure 1.
Sensor
Bracket
Lens
If your door track will not support the bracket securely, wall
installation is recommended.
Wall installation (Figure 2 & 3):
WALL MOUNT (RIGHT SIDE)
Inside
• Place the bracket against the wall with curved arms
facing the door. Be sure there is enough clearance for
the sensor beam to be unobstructed.
arage
G
Fasten Wood Block to Wall with
Figure 2
l
al
W
Lag Screws (Not Provided)
Indicator
Sensor
Light
• If additional depth is needed, an extension bracket (see
Accessories) or wood blocks can be used.
Bracket
• Use bracket mounting holes as a template to locate and
drill (2) 3/16" diameter pilot holes on the wall at each
side of the door, no higher than 6" (15 cm) above the
floor.
Lag Screws
(Not Provided)
Lens
• Attach brackets to wall with lag screws (not provided).
• If using extension brackets or wood blocks, adjust right
and left assemblies to the same distance out from the
mounting surface. Make sure all door hardware
obstructions are cleared.
WALL MOUNT (RIGHT SIDE)
Figure 3
Inside
Extension
arage
G
l
Floor installation (Figure 4):
Bracket
al
W
(See Accessories)
• Use wood blocks or extension brackets (see
Accessories) to elevate sensor brackets so the lenses
will be no higher than 6" (15 cm) above the floor.
(Provided with
Extension Bracket)
• Carefully measure and place right and left assemblies at
the same distance out from the wall. Be sure all door
hardware obstructions are cleared.
• Fasten to the floor with concrete anchors as shown.
Sensor
Bracket
Indicator
(Provided with
Extension
Bracket)
Light
Lens
FLOOR MOUNT (RIGHT SIDE)
Figure 4
HARDWARE SHOWN ACTUAL SIZE
Attach with
Concrete Anchors
(Not Provided)
Inside
arage
G
l
al
W
Lens
Indicator
Light
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
Staples
Sensor
Bracket
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MOUNTING AND WIRING THE SAFETY REVERSING
SENSORS
Figure 5
Wing Nut
1/4"-20
• Slide a 1/4"-20x1/2" carriage bolt head into the slot on
each sensor. Use wing nuts to fasten sensors to
brackets, with lenses pointing toward each other across
the door. Be sure the lens is not obstructed by a bracket
extension (Figure 5).
Carriage Bolt
1/4"-20x1/2"
Lens
• Finger tighten the wing nuts.
• Run the wires from both sensors to the opener. Use
insulated staples to secure wire to wall and ceiling.
TROUBLESHOOTING THE SAFETY REVERSING
SENSORS
• Strip 7/16" (11 mm) of insulation from each set of wires.
Separate white and white/black wires sufficiently to
connect to the opener quick-connect terminals. Twist
like colored wires together. Insert wires into
quick-connect holes: white to white and white/black to
grey (Figure 6).
1. If the sending eye indicator light does not glow steadily
after installation, check for:
• Electric power to the opener.
• A short in the white or white/black wires. These can
occur at staples, or at opener connections.
ALIGNING THE SAFETY REVERSING SENSORS
• Incorrect wiring between sensors and opener.
• A broken wire.
• Plug in the opener. The indicator lights in both the
sending and receiving eyes will glow steadily if wiring
connections and alignment are correct.
2. If the sending eye indicator light glows steadily but the
receiving eye indicator light doesn’t:
The sending eye amber indicator light will glow regardless
of alignment or obstruction. If the green indicator light in
the receiving eye is off, dim, or flickering (and the invisible
light beam path is not obstructed), alignment is required.
• Check alignment.
• Check for an open wire to the receiving eye.
3. If the receiving eye indicator light is dim, realign either
• Loosen the sending eye wing nut and readjust, aiming
sensor.
directly at the receiving eye. Lock in place.
NOTE: When the invisible beam path is obstructed or
misaligned while the door is closing, the door will reverse.
If the door is already open, it will not close. The opener
lights will blink 10 times. See page 16.
• Loosen the receiving eye wing nut and adjust sensor
until it receives the sender’s beam. When the green
indicator light glows steadily, tighten the wing nut.
Connect Wire to
Opener Quick-Connect Terminals
Figure 6
Finished
Ceiling
Bell Wire
1. Strip wire 7/16"
(11 mm)
Bell Wire
7/16" (11 mm)
2. Twist like colored
wires together
3. To release or insert
wire, push in tab with
screwdriver tip
Red
Grey
White
Quick-Connect Terminals
Safety Reversing Sensor
Invisible Light Beam
Protection Area
Safety Reversing Sensor
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INSTALLATION STEP 11
Fasten the Door Bracket
Fiberglass, aluminum or lightweight steel garage doors WILL
REQUIRE reinforcement BEFORE installation of door bracket.
Contact your door manufacturer for reinforcement kit.
Follow instructions which apply to your door type as
illustrated below or on the following page.
A horizontal reinforcement brace should be long
enough to be secured to two or three vertical
supports. A vertical reinforcement brace should cover
the height of the top panel.
Header
Bracket
Figure 1 shows one piece of angle iron as the horizontal
brace. For the vertical brace, 2 pieces of angle iron are
used to create a U-shaped support. The best solution is to
check with your garage door manufacturer for an opener
installation door reinforcement kit.
Door
NOTE: Many door reinforcement kits provide for direct
attachment of the clevis pin and door arm. In this case you
will not need the door bracket; proceed to Step 12.
Bracket
Location
HORIZONTAL AND VERTICAL
REINFORCEMENT IS NEEDED
FOR LIGHTWEIGHT GARAGE
DOORS (FIBERGLASS,
ALUMINUM, STEEL, DOORS
WITH GLASS PANEL, ETC.).
(NOT PROVIDED)
SECTIONAL DOORS
Vertical
1. Center the door bracket on the previously marked
vertical centerline used for the header bracket
installation. Note correct UP placement, as stamped
inside the bracket.
Centerline
of Garage
Door
2. Position the top edge of the bracket 2"-4" (5-10 cm)
below the top edge of the door, OR directly below any
structural support across the top of the door.
Figure 1
Vertical
Reinforcement
(Not Provided)
3. Mark, drill holes and install as follows, depending on
your door’s construction:
Vertical
Vertical
Reinforcement
Centerline
of Garage Door
Metal or light weight doors using a vertical angle iron
brace between the door panel support and the door
bracket:
Vertical
Bolt
Centerline
5/16"-18x2"
of Garage Door
UP
• Drill 3/16" fastening holes. Secure the door bracket
using the two 1/4"-14x5/8" self-threading screws
(Figure 2A).
Door
UP
Bracket
Lock Washer
Door
5/16"
Nut
Bracket
• Alternately, use two 5/16" bolts, lock washers and nuts
(not provided) (Figure 2B).
5/16"-18
Self-Threading
Screw
1/4"-14x5/8"
Figure 2B
Metal, insulated or light weight factory reinforced
doors:
Figure 2A
• Drill 3/16" fastening holes. Secure the door bracket
using the self-threading screws (Figure 3).
Inside Edge
(Not Provided)
of Door or
Reinforcement Board
Wood Doors:
Bolt
5/16"x2"
• Use top and bottom or side to side door bracket holes.
Drill 5/16" holes through the door and secure bracket
with 5/16"x2" carriage bolts, lock washers and nuts
(not provided) (Figure 4).
UP
Vertical
Centerline
NOTE: The 1/4"-14x5/8" self-threading screws are not
intended for use on wood doors.
of Garage Door
Vertical
Centerline
of Garage
Door
UP
HARDWARE
SHOWN
ACTUAL SIZE
Self-Threading
Screw
Figure 4
1/4"-14x5/8"
Self-Threading
Screw
Figure 3
1/4"-14x5/8"
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ONE-PIECE DOORS
Please read and comply with the warnings and
reinforcement instructions on the previous page. They
apply to one-piece doors also.
• Center the door bracket on the top of the door, in line
with the header bracket as shown. Mark either the left
and right, or the top and bottom holes.
• Metal Doors: Drill 3/16" pilot holes and fasten the
bracket with the 1/4"-14x5/8" self-threading screws
provided.
HARDWARE SHOWN
ACTUAL SIZE
• Wood Doors: Drill 5/16" holes and use 5/16"x2"
carriage bolts, lock washers and nuts (not provided) or
5/16"x1-1/2" lag screws (not provided) depending on
your installation needs.
Self-Threading Screw
1/4"-14x5/8"
NOTE: The door bracket may be installed on the top edge
of the door if required for your installation. (Refer to the
dotted line optional placement drawing.)
Self-Threading
Screw
1/4"-14x5/8"
Door
Top of Door
Header Wall
Finished Ceiling
2x4 Support
Bracket
(Inside
Garage)
Top Edge
of Door
Header
Bracket
Optional
Placement
Door
Bracket
METAL DOOR
Optional
HORIZONTAL AND VERTICAL
Placement
REINFORCEMENT IS NEEDED
Nut
of Door
Lock
FOR LIGHTWEIGHT GARAGE
Bracket
5/16"-18
Washer
DOORS (FIBERGLASS,
5/16"
ALUMINUM, STEEL, DOORS
WITH GLASS PANEL, ETC.).
Top of Door
Door
(NOT PROVIDED)
Vertical
(Inside
Bracket
Centerline of
Garage Door
Garage)
Top Edge
of Door
Optional
Placement
Carriage Bolt
5/16"x2"
(Not Provided)
WOOD DOOR
For a door with no exposed framing,
or for the optional installation, use
lag screws 5/16"x1-1/2" (Not Provided)
to fasten door bracket.
20
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INSTALLATION STEP 12
Connect Door Arm to Trolley
Inner Trolley
Outer Trolley
Follow instructions which apply to your door type as
illustrated below and on the following page.
SECTIONAL DOORS ONLY
Clevis Pin
5/16"x1"
Ring
• Make sure garage door is fully closed. Pull the
emergency release handle to disconnect the outer trolley
from the inner trolley. Slide the outer trolley back (away
from the door) about 2" (5 cm) as shown in Figures 1, 2
and 3.
Fastener
Emergency
Release
Handle
Door
• Figure 1:
Bracket
Straight
– Fasten straight door arm section to outer trolley with
the 5/16"x1" clevis pin. Secure the connection with a
ring fastener.
Door Arm
Curved
Door Arm
Clevis Pin
– Fasten curved section to the door bracket in the same
way, using the 5/16"x1-1/4" clevis pin.
5/16"x1-1/4"
Figure 1
• Figure 2:
– Bring arm sections together. Find two pairs of holes
that line up and join sections. Select holes as far apart
as possible to increase door arm rigidity.
• Figure 3, Hole alignment alternative:
– If holes in curved arm are above holes in straight arm,
disconnect straight arm. Cut about 6" (15 cm) from the
solid end. Reconnect to trolley with cut end down as
shown.
Lock
Washers
5/16"
– Bring arm sections together.
– Find two pairs of holes that line up and join with bolts,
lock washers and nuts.
Nuts
5/16"-18
• Pull the emergency release handle toward the opener at
a 45° angle so that the trolley release arm is horizontal.
Proceed to Adjustment Step 1, page 23. Trolley will
re-engage automatically when opener is operated.
Bolts
5/16"-18x7/8"
Door Bracket
Figure 2
HARDWARE SHOWN ACTUAL SIZE
Lock
Washers
5/16"
Nut 5/16"-18
Lock Washer 5/16" Ring Fastener
Clevis Pin
Nuts
5/16"-18
Hex Bolt
Clevis Pin
5/16"x1" (Trolley)
5/16"x1-1/4" (Door Bracket) 5/16"-18x7/8"
Bolts
5/16"-18x7/8"
Cut This End
Figure 3
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ALL ONE-PIECE DOORS
Door
Ring
Bracket
1. Assemble the door arm, Figure 4:
Fastener
Nuts
Lock
• Fasten the straight and curved door arm sections
together to the longest possible length (with a 2 or 3
hole overlap).
5/16"-18
Washers
5/16"
Clevis Pin
Straight
Arm
5/16"x1-1/4"
• With the door closed, connect the straight door arm
section to the door bracket with the 5/16"x1-1/4" clevis
pin.
Bolts
Curved
5/16"-18x7/8
Door Arm
Figure 4
• Secure with a ring fastener.
- Press the Door Control push button. The trolley will
travel to the fully closed position.
2. Adjustment procedures, Figure 5:
• On one-piece doors, before connecting the door arm
to the trolley, the travel limits must be adjusted. Limit
adjustment screws are located on the left side panel
as shown on page 23. Follow adjustment procedures
below.
- Manually close the door and lift the door arm to the
trolley. The arm should touch the trolley just ahead of
the door arm connector hole. Refer to the fully closed
trolley/door arm positions in the illustration. If the arm
is behind the connector hole, adjust the limit further.
One full turn equals 2" (5 cm) of trolley travel.
• Open door adjustment: decrease UP travel limit
3. Connect the door arm to the trolley:
- Turn the UP limit adjustment screw counter-clockwise
4 turns.
• Close the door and join the curved arm to the
connector hole in the trolley with the remaining clevis
pin. It may be necessary to lift the door slightly to make
the connection.
- Press the Door Control push button. The trolley will
travel to the fully open position.
- Manually raise the door to the open position (parallel
to the floor), and lift the door arm to the trolley. The
arm should touch the trolley just in back of the door
arm connector hole. Refer to the fully open
trolley/door arm positions in the illustration. If the arm
does not extend far enough, adjust the limit further.
One full turn equals 2" (5 cm) of trolley travel.
• Secure with a ring fastener.
• Run the opener through a complete travel cycle. If the
door has a slight “backward” slant in full open position
as shown in the illustration, decrease the UP limit until
the door is parallel to the floor.
NOTE: When setting the up limit on the following page, the
door should not have a “backward” slant when fully open
as illustrated below. A slight backward slant will cause
unnecessary bucking and/or jerking operation as the door
is being opened or closed from the fully open position.
• Closed door adjustment: decrease DOWN travel
limit
- Turn the DOWN limit adjustment screw clockwise
4 complete turns.
Figure 5
Inner Trolley
Outer Trolley
Door Arm
Connector Hole
Door Arm
Emergency Release Handle
Closed
Door
Inner Trolley
Outer Trolley
Door Arm
Correct Angle
Door with
Backward Slant (Incorrect)
Open Door
22
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ADJUSTMENT STEP 1
Adjust the UP and DOWN Travel Limits
Without a properly installed safety reversal system, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
• Incorrect adjustment of garage door travel limits will
interfere with proper operation of safety reversal system.
Limit adjustment settings regulate the points at which the
door will stop when moving up or down.
To operate the opener, press the Door Control push bar.
Run the opener through a complete travel cycle.
• If one control (force or travel limits) is adjusted, the other
control may also need adjustment.
• Does the door open and close completely?
• Does the door stay closed and not reverse
unintentionally when fully closed?
• After ANY adjustments are made, the safety reversal system
MUST be tested. Door MUST reverse on contact with 1-1/2"
high (3.8 cm) object (or 2x4 laid flat) on floor.
If your door passes both of these tests, no limit
adjustments are necessary unless the reversing test fails
(Adjustment Step 3, page 25).
Adjustment procedures are outlined below. Read the
procedures carefully before proceeding to Adjustment Step
2. Use a screwdriver to make limit adjustments. Run the
opener through a complete travel cycle after each
adjustment.
To prevent damage to vehicles, be sure fully open door
provides adequate clearance.
NOTE: Repeated operation of the opener during
adjustment procedures may cause the motor to overheat
and shut off. Simply wait 15 minutes and try again. If
anything interferes with the door’s upward travel, it will
stop. If anything interferes with the door’s downward travel
(including binding or unbalanced doors), it will reverse.
Cover Protection
Bolt
2-4"
(5-10 cm)
HOW AND WHEN TO ADJUST THE LIMITS
• If the door does not open completely but opens at
least five feet (1.5 m):
Increase up travel. Turn the UP limit adjustment screw
clockwise. One turn equals 2" (5 cm) of travel.
Left Side Panel
Limit Adjustment Screws
NOTE: To prevent the trolley from hitting the cover
protection bolt, keep a minimum distance of 2-4"
(5 cm - 10 cm) between the trolley and the bolt.
• If door does not open at least 5 feet (1.5 m):
Adjustment Label
Adjust the UP (open) force as explained in Adjustment
Step 2.
• If the door does not close completely:
• If the door reverses when closing and there is no
visible interference to travel cycle:
Increase down travel. Turn the down limit adjustment
screw counterclockwise. One turn equals 2" (5 cm) of
travel.
If the opener lights are flashing, the Safety Reversing
Sensors are either not installed, misaligned, or
obstructed. See Troubleshooting, page 18.
If door still won't close completely and the trolley bumps
into the pulley bracket (page 4), try lengthening the door
arm (page 21) and decreasing the down limit.
Test the door for binding: Pull the emergency release
handle. Manually open and close the door. If the door is
binding or unbalanced, call for a trained door systems
technician. If the door is balanced and not binding,
adjust the DOWN (close) force. See Adjustment Step 2.
• If the opener reverses in fully closed position:
Decrease down travel. Turn the down limit adjustment
screw clockwise. One turn equals 2" (5 cm) of travel.
23
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ADJUSTMENT STEP 2
Adjust the Force
Without a properly installed safety reversal system, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
• Too much force on garage door will interfere with proper
operation of safety reversal system.
• NEVER increase force beyond minimum amount required to
close garage door.
• NEVER use force adjustments to compensate for a binding
or sticking garage door.
• If one control (force or travel limits) is adjusted, the other
control may also need adjustment.
• After ANY adjustments are made, the safety reversal system
MUST be tested. Door MUST reverse on contact with 1-1/2"
high (3.8 cm) object (or 2x4 laid flat) on floor.
Force adjustment controls are located on the back panel
of the motor unit. Force adjustment settings regulate the
amount of power required to open and close the door.
If the forces are set too light, door travel may be
interrupted by nuisance reversals in the down direction
and stops in the up direction. Weather conditions can
affect the door movement, so occasional adjustment may
be needed.
The maximum force adjustment range is about 3/4 of a
complete turn. Do not force controls beyond that
point. Turn force adjustment controls with a screwdriver.
NOTE: If anything interferes with the door’s upward travel,
it will stop. If anything interferes with the door’s downward
travel (including binding or unbalanced doors), it will
reverse.
HOW AND WHEN TO ADJUST THE FORCES
Force
1. Test the DOWN (close) force
Adjustment
Controls
• Grasp the door bottom when the door is about halfway
through DOWN (close) travel. The door should reverse.
Reversal halfway through down travel does not
guarantee reversal on a 1-1/2" (3.8 cm) obstruction. See
Adjustment Step 3, page 25. If the door is hard to
hold or doesn’t reverse, DECREASE the DOWN
(close) force by turning the control counterclockwise.
Make small adjustments until the door reverses
normally. After each adjustment, run the opener through
a complete cycle.
Back Panel
KG
KG
• If the door reverses during the down (close) cycle
and the opener lights aren’t flashing, INCREASE
DOWN (close) force by turning the control clockwise.
Make small adjustments until the door completes a close
cycle. After each adjustment, run the opener through a
complete travel cycle. Do not increase the force beyond
the minimum amount required to close the door.
2. Test the UP (open) force
Antenna
• Grasp the door bottom when the door is about halfway
through UP (open) travel. The door should stop. If the
door is hard to hold or doesn’t stop, DECREASE UP
(open) force by turning the control counterclockwise.
Make small adjustments until the door stops easily and
opens fully. After each adjustment, run the opener
through a complete travel cycle.
FORCE ADJUSTMENT LABEL
9
9
1
1
7
7
3
3
• If the door doesn’t open at least 5 feet (1.5 m),
INCREASE UP (open) force by turning the control
clockwise. Make small adjustments until door opens
completely. Readjust the UP limit if necessary. After
each adjustment, run the opener through a complete
travel cycle.
5
5
KG
KG
Open Force
Close Force
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ADJUSTMENT STEP 3
Test the Safety Reversal System
Without a properly installed safety reversal system, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
TEST
• Safety reversal system MUST be tested every month.
• If one control (force or travel limits) is adjusted, the other
control may also need adjustment.
• With the door fully open, place a 1-1/2" (3.8 cm) board
(or a 2x4 laid flat) on the floor, centered under the
garage door.
• After ANY adjustments are made, the safety reversal system
MUST be tested. Door MUST reverse on contact with 1-1/2"
high (3.8 cm) object (or 2x4 laid flat) on the floor.
• Operate the door in the down direction. The door must
reverse on striking the obstruction.
ADJUST
• If the door stops on the obstruction, it is not traveling far
enough in the down direction. Increase the DOWN limit
by turning the DOWN limit adjustment screw
counterclockwise 1/4 turn.
NOTE: On a sectional door, make sure limit adjustments
do not force the door arm beyond a straight up and
down position. See the illustration on page 21.
• Repeat the test.
• When the door reverses on the 1-1/2" (3.8 cm) board,
remove the obstruction and run the opener through 3 or
4 complete travel cycles to test adjustment.
• If the unit continues to fail the Safety Reverse Test, call
for a trained door systems technician.
IMPORTANT SAFETY CHECK:
Test the Safety Reverse System after:
• Each adjustment of door arm length, limits, or force
controls.
• Any repair to or adjustment of the garage door
(including springs and hardware).
1-1/2" (3.8 cm) board
(or a 2x4 laid flat)
• Any repair to or buckling of the garage floor.
• Any repair to or adjustment of the opener.
ADJUSTMENT STEP 4
Test The Protector System
®
Without a properly installed safety reversing sensor, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
• Press the remote control push button to open the door.
• Place the opener carton in the path of the door.
• Press the remote control push button to close the door.
The door will not move more than an inch (2.5 cm), and
the opener lights will flash.
The garage door opener will not close from a remote if the
indicator light in either sensor is off (alerting you to the fact
that the sensor is misaligned or obstructed).
If the opener closes the door when the safety
reversing sensor is obstructed (and the sensors are
no more than 6" (15 cm) above the floor), call for a
trained door systems technician.
Safety Reversing Sensor
Safety Reversing Sensor
25
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OPERATION
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.
8. NEVER use handle to pull garage door open or closed. If
rope knot becomes untied, you could fall.
9. If one control (force or travel limits) is adjusted, the other
control may also need adjustment.
2. ALWAYS keep remote controls out of reach of children.
NEVER permit children to operate or play with garage door
control push buttons or remote controls.
3. ONLY activate garage door when it can be seen clearly, it is
properly adjusted, and there are no obstructions to door
travel.
4. ALWAYS keep garage door in sight until completely closed.
NO ONE SHOULD CROSS THE PATH OF THE MOVING
DOOR.
5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY
OPEN DOOR.
6. If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or broken
springs or unbalanced door could result in an open door
falling rapidly and/or unexpectedly.
10. After ANY adjustments are made, the safety reversal
system MUST be tested.
11. Safety reversal system MUST be tested every month.
Garage door MUST reverse on contact with 1-1/2" high
(3.8 cm) high object (or a 2x4 laid flat) on the floor.
12. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED
(see page 3). An improperly balanced door may not reverse
when required and could result in SEVERE INJURY or
DEATH.
13. ALL repairs to cables, spring assemblies and other
hardware, ALL of which are under EXTREME tension,
MUST be made by a trained door systems technician.
7. NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
14. ALWAYS disconnect electric power to garage door opener
BEFORE making any repairs or removing covers.
15.
SAVE THESE INSTRUCTIONS.
6. If obstructed while opening, the door will stop.
7. If fully open, the door will not close when the beam is
broken. The sensor has no effect in the opening cycle.
Using Your Garage Door Opener
Your Security✚® opener and hand-held remote control
have been factory-set to a matching code which changes
with each use, randomly accessing over 100 billion new
codes. Your opener will operate with up to eight Security✚®
remote controls and one Security✚® Keyless Entry System.
If you purchase a new remote, or if you wish to deactivate
any remote, follow the instructions in the Programming
section.
If the sensor is not installed, or is misaligned, the door
won’t close from a hand-held remote. However, you can
close the door with the Door Control, the Outside Keylock,
or Keyless Entry, if you activate them until down travel is
complete. If you release them too soon, the door will
reverse.
The opener lights will turn on under the following
conditions: when the opener is initially plugged in; when
power is restored after interruption; when the opener is
activated.
Activate your opener with any of the following:
• The hand-held Remote Control: Hold the large push
button down until the door starts to move.
• The wall-mounted Door Control: Hold the push button or
They will turn off automatically after 4-1/2 minutes or
provide constant light when the Light feature on the Multi-
Function Door Control is activated. Bulb size is A19. Bulb
power is 100 watts maximum.
bar down until the door starts to move.
• The Keyless Entry (See Accessories): If provided with
your garage door opener, it must be programmed before
use. See Programming.
®
Security✚ light feature: Lights will also turn on when
When the opener is activated (with the safety
reversing sensor correctly installed and aligned)
1. If open, the door will close. If closed, it will open.
2. If closing, the door will reverse.
someone walks through the open garage door. With a
Multi-Function Door Control, this feature may be turned off
as follows: With the opener lights off, press and hold the
light button for 10 seconds, until the light goes on, then off
again. To restore this feature, start with the opener lights
on, then press and hold the light button for 10 seconds
until the light goes off, then on again.
3. If opening, the door will stop.
4. If the door has been stopped in a partially open position,
it will close.
5. If obstructed while closing, the door will reverse. If the
obstruction interrupts the sensor beam, the opener lights
will blink for five seconds.
26
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Using the Wall-Mounted
Door Control
To Open the Door Manually
THE MULTI-FUNCTION DOOR CONTROL
To prevent possible SERIOUS INJURY or DEATH from a falling
garage door:
• If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or broken
springs or unbalanced door could result in an open door
falling rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• NEVER use handle to pull door open or closed. If rope knot
becomes untied, you could fall.
Press the push bar to open or close the
door. Press again to reverse the door
during the closing cycle or to stop the
door while it's opening.
Push
Button
Lock
Button
LOCK
Light
Light feature
LIGHT
Button
Press the Light button to turn the opener
light on or off. It will not control the opener lights when the
door is in motion. If you turn it on and then activate the
opener, the light will remain on for 4-1/2 minutes. Press
again to turn it off sooner. The 4-1/2 minute interval can be
changed to 1-1/2, 2-1/2, or 3-1/2 minutes as follows: Press
and hold the Lock button until the light blinks (about 10
seconds). A single blink indicates that the timer is reset to
1-1/2 minutes. Repeat the procedure and the light will blink
twice, resetting the timer to 2-1/2 minutes. Repeat again
for a 3-1/2 minute interval, etc., up to a maximum of four
blinks and 4-1/2 minutes.
The door should be fully closed if
possible. Pull down on the
emergency release handle and lift
the door manually. To reconnect
the door to the opener, press the
door control push bar.
Trolley
Release
Arm
Emergency
Release
Handle
N
O
T
IC
E
Lock feature
(Pull Down)
Designed to prevent operation of the door from hand-held
remote controls. However, the door will open and close
from the Door Control, the Outside Keylock and the
Keyless Entry Accessories.
MANUAL DISCONNECT
POSITION
The lockout feature prevents the
trolley from reconnecting
automatically. Pull the emergency
release handle down and back
(toward the opener). The door can
then be raised and lowered
manually as often as necessary.
To disengage the lockout feature,
pull the handle straight down. The
trolley will reconnect on the next
UP or DOWN operation, either
manually or by using the door
control or remote.
Trolley
Release
Arm
To activate, press and hold the Lock button for 2 seconds.
The push bar light will flash as long as the Lock feature is
on.
To turn off, press and hold the Lock button again for
2 seconds.The push bar light will stop flashing. The Lock
feature will also turn off whenever the “Learn” button on
the motor unit panel is activated.
Emergency
Release Handle
E
IC
T
O
N
(Down and Back)
LOCKOUT POSITION
27
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THE REMOTE CONTROL BATTERY
CARE OF YOUR OPENER
LIMIT AND FORCE ADJUSTMENTS:
Weather conditions may cause
To prevent possible SERIOUS INJURY or DEATH:
• NEVER allow small children near batteries.
• If battery is swallowed, immediately notify doctor.
To reduce risk of fire, explosion or chemical burn:
• Replace ONLY with 3V2032 coin batteries.
FORCE CONTROLS
some minor changes in door
operation requiring some re-
adjustments, particularly during
the first year of operation.
9
9
1
1
7
7
3
3
5
5
KG
KG
Pages 23 and 24 refer to the limit
and force adjustments. Only a
screwdriver is required. Follow
the instructions carefully.
• Do NOT recharge, disassemble, heat above 100°C (212°F)
or incinerate.
LIMIT CONTROLS
Repeat the safety reverse test
(Adjustment Step 3, page 25)
after any adjustment of limits or force.
The lithium battery should
produce power for up to 5 years.
To replace battery, use the visor
clip or screwdriver blade to pry
open the case as shown. Insert
battery positive side up (+).
Battery
positive
side up (+)
MAINTENANCE SCHEDULE
Once a Month
Dispose of old battery properly.
• Manually operate door. If it is unbalanced or binding, call
a trained door systems technician.
Replace the battery with only
3V2032 coin cell batteries.
• Check to be sure door opens and closes fully. Adjust
limits and/or force if necessary (see pages 23 and 24).
NOTICE: To comply with FCC and or Industry Canada rules (IC), adjustment or modifications of this
receiver and/or transmitter are prohibited, except for changing the code setting or replacing the
battery. THERE ARE NO OTHER USER SERVICEABLE PARTS.
Tested to Comply with FCC Standards FOR HOME OR OFFICE USE. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
• Repeat the safety reverse test. Make any necessary
adjustments (see Adjustment Step 3).
Twice a Year
• Check chain tension. Disconnect trolley first. Adjust if
necessary (see page 7).
Once a Year
• Oil door rollers, bearings and hinges. The opener does
not require additional lubrication. Do not grease the door
tracks.
28
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HAVING A PROBLEM?
1. My door will not close and the light bulbs blink on
my motor unit: The safety reversing sensor must be
connected and aligned correctly before the garage door
opener will move in the down direction.
Bell Wire
• Verify the safety sensors are properly installed,
aligned and free of any obstructions. Refer to
Installation Step 10: Install The Protector System®.
• Check diagnostic LED for flashes on the motor unit
then refer to the Diagnostic Chart on the following
page.
"Learn"
Button
LED or
Diagnostic
LED
2. My remotes will not activate the door:
Safety Reversing Sensor
• Verify your Door Control is not blinking. If it is blinking,
deactivate the Lock Mode following the instructions for
Using the Wall-Mounted Door Control.
Receiving Eye Safety Reversing
Sensor (Green Indicator Light)
Sending Eye Safety Reversing
Sensor (Amber Indicator Light)
• Reprogram remotes following the programming
instructions. Refer to Programming.
• If remote will still not activate your door, check
diagnostic LED for flashes on motor unit then refer to
Diagnostic Chart on the following page.
3. My door reverses for no apparent reason: Repeat
safety reverse test after adjustments to force or travel
limits. The need for occasional adjustment for the force
and limit settings is normal. Weather conditions in
particular can affect door travel.
6. My motor unit hums briefly:
• First verify that the trolley is against the stop bolt.
• Release the door from the opener by pulling the
Emergency Release Rope.
• Manually bring the door to a closed position.
• Manually check door for balance or any binding
problems.
• Loosen the chain by adjusting the outer nut 4 to 5
turns. This relieves the tension.
• Refer to Adjustment Step 2, Adjust the Force.
• Run the motor unit from the remote control or door
control. The trolley should travel towards the door and
stop. If the trolley re-engages with the door, pull the
Emergency Release Rope to disengage.
4. My door reverses for no apparent reason after fully
closing and touching the floor: Repeat safety reverse
test after adjustments to force or travel limits. The need
for occasional adjustment for the force and limit settings
is normal. Weather conditions in particular can affect
door travel.
• Decrease the UP travel by turning the UP Travel
adjustment screw 2 full turns away from the arrow.
• Re-tighten the outer nut so the chain is a 1/2" (13 mm)
above the base of the rail. (When the door is
reconnected and closed, the chain will sag. This is
normal.)
• Refer to Adjustment Step 1, Adjust the UP and DOWN
Travel Limits. Decrease down travel by turning down
limit adjustment screw clockwise.
• If the trolley does not move away from the bolt, repeat
the steps above.
5. My lights will not turn off when door is open:
• The garage door opener is equipped with a security
light feature. This feature activates the light on when
the safety sensor beam has been obstructed. Refer to
Operation section; Using the Wall Mounted Door
Control, Light Feature.
29
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Bell Wire
Diagnostics
Located On
Motor Unit
Installed
Safety Reversing
Sensor
LED or
Diagnostic
LED
Your garage door opener is programmed with self-diagnostic
capabilities. The “Learn” button/diagnostic LED will flash a
number of times then pause signifying it has found a potential
issue. Consult Diagnostic Chart below.
"Learn"
Button
Safety Reversing Sensor
Diagnostic Chart
Symptom: One or both of the Indicator lights on the safety sensors do not
glow steady.
• Inspect sensor wires for a short (staple in wire), correct wiring polarity (black/white
wires reversed), broken or disconnected wires, replace/attach as needed.
• Disconnect all wires from back of motor unit.
• Remove sensors from brackets and shorten sensor wires to 1-2 ft. (30-60 cm)
from back each of sensor.
• Reattach sending eye to motor unit using shortened wires. If sending eye indicator
light glows steadily, attach the receiving eye.
• Align sensors, if the indicator lights glow replace the wires for the sensors. If the
sensor indicator lights do not light, replace the safety sensors.
1 FLASH
Safety Reversing Sensors
wire open (broken or
disconnected).
OR
2 FLASHES
Safety Reversing
Sensors wire shorted or
black/white wire
reversed.
Symptom: LED is not lit on door control.
• Inspect door control/wires for a short (staple in wire), replace as needed.
• Disconnect wires at door control, touch wires together. If motor unit activates,
replace door control.
3 FLASHES
Door control or wire
shorted.
• If motor unit does not activate, disconnect door control wires from motor unit.
Momentarily short across red and white terminals with jumper wire. If motor unit
activates, replace door control wires.
4 FLASHES
Symptom: Sending indicator light glows steadily, receiving indicator light is
dim or flashing.
• Realign receiving eye sensor, clean lens and secure brackets.
• Verify door track is firmly secured to wall and does not move.
Safety Reversing Sensors
slightly misaligned
(dim or flashing LED).
Symptom: Motor has over heated; the motor unit does not operate or trolley
is stuck on stop bolt = Motor unit hums briefly; RPM Sensor =
Short travel 6-8" (15-20 cm).
• Unplug unit to reset. Try to operate motor unit, check diagnostic code.
• If it is still flashing 5 times and motor unit moves 6-8" (15-20 cm), replace RPM
sensor.
5 FLASHES
Motor overheated or
possible RPM sensor
failure. Unplug to reset.
• If motor unit doesn’t operate, motor unit is overheated. Wait 30 minutes and retry.
If motor unit still will not operate replace logic board.
Symptom: Motor unit doesn’t operate.
• Replace logic board because motor rarely fails.
6 FLASHES
Motor Circuit Failure.
Replace Receiver
Logic Board.
30
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PROGRAMMING
NOTICE: If this Security✚® garage door opener is operated with a non-rolling code transmitter, the technical measure in
the receiver of the garage door opener, which provides security against code-theft devices, will be circumvented. The
owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code
transmitter to circumvent that technical measure.
Your garage door opener has already been programmed at the factory to operate with your hand-held remote control.
The door will open and close when you press the large push button.
Below are instructions for programming your opener to operate with additional Security✚® remote controls.
To Add or Reprogram a Hand-held Remote Control
USING THE “LEARN” BUTTON
USING THE MULTI-FUNCTION DOOR CONTROL
LOCK
LIGHT
1. Press and release the “learn” button
on the motor unit. The learn indicator
light will glow steadily for 30 seconds.
1. Press and hold the button on the
hand-held remote* that you wish to
operate your garage door.
2. While holding the remote button, press
and hold the LIGHT button on the
Multi-Function Door Control.
2. Within 30 seconds, press and hold the
button on the hand-held remote* that
you wish to operate your garage door.
LOCK
LIGHT
3. Continue holding both buttons while
you press the push bar on the Multi-
Function Door Control (all three
buttons are held).
3. Release the button when the motor
unit lights blink. It has learned the
code. If light bulbs are not installed,
two clicks will be heard.
LOCK
LIGHT
4. Release buttons when the motor unit
lights blink. It has learned the code. If
light bulbs are not installed, two clicks
will be heard.
To Erase All Codes From Motor Unit
Memory
*3-Button Remotes
If provided with your garage door opener, the large button
is factory programmed to operate it. Additional buttons on
any Security✚® 3-Button
To deactivate any unwanted remote, first
erase all codes:
remote or compact remote
Press and hold the “learn” button on motor
unit until the learn indicator light goes out
(approximately 6 seconds). All previous
codes are now erased. Reprogram each remote or keyless
entry you wish to use.
can be programmed to
operate other Security✚®
garage door openers.
31
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To Add, Reprogram or Change a Keyless Entry PIN
NOTE: Your new Keyless Entry must be programmed to operate your garage door opener.
USING THE “LEARN” BUTTON
USING THE MULTI-FUNCTION DOOR CONTROL
LOCK
LIGHT
NOTE: This method requires two people if the Keyless
Entry is already mounted outside the garage.
1. Press and release the “learn” button
on motor unit. The learn indicator light
will glow steadily for 30 seconds.
1. Enter a four digit personal
identification number (PIN) of your
choice on the keypad. Then press and
hold ENTER.
2. Within 30 seconds, enter a four digit
personal identification number (PIN) of
your choice on the keypad. Then
press and hold the ENTER button.
2. While holding the ENTER button,
press and hold the LIGHT button on
the Multi-Function Door Control.
LOCK
LIGHT
3. Release the button when the motor
unit lights blink. It has learned the
code. If light bulbs are not installed,
two clicks will be heard.
3. Continue holding the ENTER and
LIGHT buttons while you press the
push bar on the Multi-Function Door
Control (all three buttons are held).
LOCK
LIGH
To change an existing, known PIN
If the existing PIN is known, it may be changed by one
person without using a ladder.
4. Release buttons when the motor unit
lights blink. It has learned the code. If
light bulbs are not installed, two clicks
will be heard.
1. Press the four buttons for the present PIN, then press and
hold the # button. The opener light will blink twice. Release
the # button.
2. Press the temporary 4-digit PIN you have chosen, then
press Enter. The opener light will blink four times.
2. Press the new 4-digit PIN you have chosen, then
press Enter.
3. To set the number of hours this temporary PIN will work,
press the number of hours (up to 255), then press ✽.
OR
3. To set the number of times this temporary PIN will work,
press the number of times (up to 255), then press #.
The motor unit lights will blink once when the PIN has been
learned. Test by pressing the new PIN, then press Enter. The
door should move.
To set a temporary PIN
You may authorize access by visitors or service people with a
temporary 4-digit PIN. After a programmed number of hours
or number of accesses, this temporary PIN expires and will
no longer open the door. It can be used to close the door
even after it has expired. To set a temporary PIN:
The opener light will blink once when the temporary PIN has
been learned.
Test by pressing the four buttons for the temporary PIN, then
press Enter. The door should move. If the temporary PIN was
set to a certain number of openings, remember that the test
has used up one opening.To clear the temporary password,
repeat steps 1-3, setting the number of hours or times to 0 in
step 3.
1. Press the four buttons for your personal entry PIN (not the
last temporary PIN), then press and hold the ✽ button. The
opener light will blink three times. Release the button.
One Button Close: Opener can be closed by pressing only the ENTER button if the one button close feature has been
activated. This feature has been activated at the factory. To activate or deactivate this feature press and hold buttons 1 and 9
for 10 seconds. The keypad will blink twice when the one button close is active. The keypad will blink four times when one
button close is deactivated.
32
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REPAIR PARTS
Rail Assembly Parts
5
1
3
4
2
KEY PART
NO. NO.
DESCRIPTION
1
2
3
4
4A1008
41A4813
41A3489
1707LM
1708LM
1710LM
41D3484
83A11-2
Master link kit
Chain pulley bracket
Complete trolley assembly
One-piece rail 7' (2.1 m)
One-piece rail 8' (2.4 m)
One-piece rail 10' (3 m)
Full chain assembly
Rail grease
6
5
6
Installation Parts
1
2
4
3
LOCK
LIGHT
KEY PART
NO. NO.
Y
L
N
O
DESCRIPTION
T
N
U
O
M
G
N
I
L
I
E
C
P
U
1
2
3
4
5
41A5273-1
371LM
Multi-function door control panel
1 Button remote control
7
5
10A20
3V2032 Lithium battery
29B137
41A2828
Remote control visor clip
NO
TICE
6
Emergency release rope and handle
assembly
10
8
6
7
41B4494-1
41A4353
41A5047
178B35
2-Conductor bell wire, white and white/red
Header bracket with clevis pin and fastener
Door bracket with clevis pin and fastener
Curved door arm section
8
9
10
11
178B34
Straight door arm section
11
41A5034
Safety sensor kit (receiving and sending
eyes) with 3' (.9 m) 2-conductor bell wire
9
12
41A5266-1
Safety sensor brackets (2)
12
NOT SHOWN
41A2770-6
114A3588
Installation hardware bag
(includes hardware listed on page 5)
Owner’s manual
114A3588SP Owner’s manual – Spanish
33
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Motor Unit Assembly Parts
1
18
4
2
3
6
17
10
15
16
5
7
19
11
14
8
13
9
(Down)
Contact
LIMIT SWITCH ASSY.
Brown
Wire
D N
Grey
12
Wire
U P
Drive
Gear
Center Limit
Contact
(Up)
Yellow
Contact
Wire
KEY PART
NO. NO.
KEY PART
NO. NO.
DESCRIPTION
DESCRIPTION
1
2
31D380
Sprocket cover
12
13
14
15
41A5525-24
Cover
41C4220A
Gear and sprocket assembly
Complete with: Spring washer,
thrust washer, retaining ring,
bearing plate, roll pins (2), drive
gear and worm gear, helical gear 16
with retainer and grease
41A2818
Limit switch drive and retainer
Limit switch assembly
Interrupter cup assembly
RPM sensor assembly
41D3452
41A2822-1
41C4398A
41AC050-1M
17
Receiver logic board assy.
Complete with: Logic board
and end panel with all labels
3
41A2817
Drive/worm gear kit with grease,
roll pins (2)
4
5
6
7
8
41B4245
41A5484-1
4A1344
Line cord
18
19
41C5498
41C5497
Low voltage wire harness assy.
High voltage wire harness assy.
End panel with all labels
Light socket
Lens
41D181
End panel with all labels
NOT SHOWN
Motor shaft bearing kit
Opener assembly hardware kit
(includes screws not designated
by a number in illustration)
108D79
41A2826
41A2825
30B532
30B533
Capacitor - 1/2 HP
Capacitor - 1/3 HP
9
10
11
12A373
Capacitor bracket
41A3150
41D3058
Terminal block with screws
Universal replacement motor
and bracket assembly
Complete with: Motor, worm,
bracket, bearing assembly and
RPM sensor
34
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ACCESSORIES
SECURITY✚® 3-Button Remote
Control:
1702LM
Outside Quick Release:
373P
Required for a garage with NO access
door. Enables homeowner to open
garage door manually from outside by
disengaging trolley.
Includes visor clip.
Extension Brackets:
SECURITY✚® 4-Button Remote
Control:
41A5281
374LM
(Optional) For safety sensor installation
onto the wall or floor.
Includes visor clip.
SECURITY✚® Keyless Entry:
370LM
377LM
SECURITY✚® 3-Button Mini Remote
Control:
Enables homeowner to operate garage
door opener from outside by entering a
password on a specially designed
keyboard. Also can add a temporary
password for visitors or service persons.
This temporary password can be limited
to a programmable number of hours or
entries.
With key ring and fastening strip.
378LM
Wireless Door Control:
Push bar, light feature and auxiliary
button. Includes battery.
Garage Door Monitor:
915LM
Security for the largest door of your
home!
975LM
Laser Park Assist:
Tells you if your garage door is open or
closed. Monitors up to 4 garage doors
by adding additional sensor modules.
CLOSED
Laser enables homeowners to precisely
park vehicles in the garage.
OPEN
395LM
Remote Light Control:
Enables homeowner to turn on a lamp,
television or other appliance from car,
bedside, or anywhere in the home with a
remote.
990LM
Surge Protector:
The Garage Door Opener Surge
Protector is designed to protect
LiftMaster® garage door openers against
damage from lightning and power
surges.
Designer Burled Walnut 3-Button
373W
Remote Control with Security✚®:
Includes visor clip.
35
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HOW TO ORDER
REPAIR PARTS
LIFTMASTER SERVICE IS
ON CALL
Selling prices will be furnished on request or parts will be
shipped at prevailing prices and you will be billed accordingly.
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE
FOLLOWING INFORMATION:
INSTALLATION AND SERVICE INFORMATION IS
AS NEAR AS YOUR TELEPHONE.
• PART NUMBER
• PART NAME
SIMPLY DIAL OUR TOLL FREE NUMBER:
1-800-528-9131
• MODEL NUMBER
ADDRESS ORDERS TO:
THE CHAMBERLAIN GROUP, INC.
Technical Support Group
6020 S. Country Club Road
Tucson, Arizona 85706
For professional installation, parts and service, contact
your local LIFTMASTER/CHAMBERLAIN dealer. Look for him
in the Yellow Pages, or call our Service number for a list of
dealers in your area.
SERVICE INFORMATION
TOLL FREE NUMBER:
1-800-528-9131
LIFTMASTER ONE-YEAR LIMITED WARRANTY
FOUR-YEAR MOTOR LIMITED WARRANTY
The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally
installed, that it is free from defect in materials and/or workmanship for a period of one year from the date of purchase [and that the motor is free
from defect in materials and/or workmanship for a period of four years from the date of purchase]. The proper operation of this product is
dependent on your compliance with the instructions regarding installation, operation, maintenance and testing. Failure to comply strictly with those
instructions will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131, toll free,
before dismantling this product. Then send this product, pre-paid and insured, to our service center for warranty repair. You will be advised of
shipping instructions when you call. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product
returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and
covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will
be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option.
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE-YEAR LIMITED
WARRANTY PERIOD SET FORTH ABOVE [EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR, WHICH ARE LIMITED
IN DURATION TO THE FOUR-YEAR LIMITED WARRANTY PERIOD FOR THE MOTOR], AND NO IMPLIED WARRANTIES WILL EXIST OR
APPLY AFTER SUCH PERIOD. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may
not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER
INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE
AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR
REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR
NON-RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR
HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED
WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT DETERMINES THE
PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN
CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS
PRODUCT.
Some States do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may
not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
© 2008, The Chamberlain Group, Inc.
114A3588
All Rights Reserved
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