User GUide
WELCOME
Voicemail Access Numbers
(866) 828-9876
(866) 626-9876
(Some areas may require this number.)
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R P cav-100753
speed dialing
Call Waiting
Have easy and immediate access to 8 important
telephone numbers of family, friends or
emergency numbers. Speed dialing connects
you in an instant by letting you dial one digit
instead of seven or 10 numbers.
Allows you to take a second call without
disconnecting from your original caller.
instructions
< You will hear a tone indicating a second
caller is on your line. Press the switch hook
button once. You are now connected to the
second caller.
to record, add or change a number:
< Lift the receiver and listen for dial tone.
< Press
< Upon completion of the second
.
conversation, press the receiver hook or flash
button. You are now reconnected to caller 1.
< Wait for the dial tone.
< Dial the one digit speed dial code
(between 2 and 9) that you would like to
assign to a particular phone number.
Note: If you hang up the phone, instead of
pressing the receiver hook or flash button, your
phone will begin to ring alerting you to pick up
and resume talking to caller 1.
< Enter that particular telephone number.
Two short tones will confirm your request.
Note: When entering a number requiring an
area code, you must enter 1 plus the area code
followed by the number.
to disable Call Waiting:
When you do not wish to be disturbed or
interrupted during an important call you can
temporarily deactivate Call Waiting.
to speed dial a number:
< Lift the receiver and listen for dial tone.
instructions
< Press the speed dial number (2-9) followed
Before making a call:
by the
key.
< Lift the receiver and listen for dial tone.
< You will hear the called number ringing.
< Press
. You will hear
confirmation tone followed by dial tone.
< Dial the number you wish to call.
Note: Call Waiting will be automatically
reactivated when you hang up.
HiNts:
HiNt:
< Use one of your speed dial numbers to
< If your telephone is equipped with caller
ID display, you can see the name or
number of the person on Call Waiting
before connecting.
store your voice mail access number.
< Make a note of your speed dial numbers
and post for easy reference.
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Caller id & id suppression
Call Blocking
Know who’s calling before you pick up the
phone. Caller ID lets you see the names and
telephone numbers of incoming calls on a small
display unit or display phone, and provides a
convenient way to manage and track all your
incoming calls.
Block unwanted calls and interruptions. Call
Block lets you select up to 6 phone numbers
from your local calling area to be blocked from
reaching you. You can also block incoming
calls placed from the last calling number, even
if the number is unknown. A blocked caller will
hear a recording saying you are not presently
accepting calls.
Caller Identity Suppression (
)
allows you to temporarily block delivery of both
your telephone number and name to Caller ID
equipment. This feature is then active only for
the current call.
instructions
< Lift the receiver and listen for dial tone.
< Press
and follow the prompts.
and follow
instructions
< To deactivate, press
< Lift the receiver and listen for dial tone.
prompts.
< Press
and Listen for sequence
of tones, followed by a dial tone. This
confirms your calling identity has been
suppressed.
< Continue to dial the number.
HiNt:
HiNt:
< Feel secure by knowing who is
calling you before you pick up your
telephone.
< Save time and avoid getting a busy
signal every time you redial by using
Repeat Dialing.
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Call Forwarding
Last Call Connect
Redirect incoming calls to another phone
number. You can change or program your
forwarding number only from your home phone.
Last Call Connect provides you with information
regarding your last incoming call, and the option
to dial the caller back.
also works
if you have Call Waiting, and hear a second call,
but don’t want to interrupt your conversation.
instructions
< Lift the receiver and listen for dial tone.
instructions
< Press
(some areas may require
< Lift the receiver and listen for dial tone.
).
< Press
. The system will
< Listen for dial tone.
announce the number, date and time of the
call, and prompt you to press
want to call that number back.
< Dial the 10-digit number telephone number
if you
to which calls are to be forwarded.
< The phone you are forwarding to will ring to
confirm your request. To activate this feature,
the call needs to be answered. When the
person answers, simply tell them you are
forwarding your calls to that number and hang
up. If the number is busy or the call is not
answered, hang up and repeat steps above.
If the line is busy:
< Listen for confirmation tone.
< Hang up.
< The system will attempt to complete your
call for up to 30 minutes.
< When the call can be completed, your
< Your calls will be forwarded until you
telephone will ring.
deactivate the forwarding arrangement.
Note: When activated, incoming calls will ring
½ ring to remind you that the line is forwarded.
deactivation:
< Lift the receiver and listen for dial tone.
< Press
(some areas may require
). You will hear a confirmation
tone.
< Hang up.
Note: If you forward calls to a telephone
number that is long distance, those charges will
automatically appear on your monthly statement.
HiNt:
< Last call connect is the perfect solution
for those times when you hear the
phone ringing and just don’t make it in
time to answer.
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three Way Calling
repeat dialing
Connect three people on one call. Avoid playing
phone tag and get everyone on the line at the
same time, local or long distance.
Don’t let a busy signal slow you down.
will automatically dial a busy
number for up to 30 minutes. Once the line is
free,
will alert you with a ring
and connect you automatically. You can use
to place calls to more than one
busy number at a time.
instructions
< Dial the first person (or answer an incoming
call).
< While on the line with the first caller, press
instructions
the receiver hook or flash button once.
< After reaching a busy signal, press the
< After three short tones and a dial tone, dial
the number of the person you want to add to
the conversation.
receiver hook or flash button.
< Listen for dial tone.
< Press
.
< After the third party is on the line, press the
receiver hook or flash button once. You will
be on the line with both callers. If the third
party does not answer, or if the line is busy,
press the receiver hook or flash button two
times to reconnect to your first caller.
< Listen for confirmation tone.
< You will hear an automated voice telling you
Repeat Call will attempt the connection.
< When the number is free your phone will
ring with a special ring.
< To disconnect the third party from the call,
press the receiver hook or flash button
once. Either of your callers may disconnect
at any time by hanging up. You will remain
connected to the other caller. To disconnect
from both callers simply hang up.
NOTE: Regional toll or long distance charges
will apply.
HiNt:
< Three way calling is a great way to
keep in touch with family & friends.
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Customer Care Options
Billing & Payment Options
Cavalier has several ways to obtain support or
get needed information
Pay by Phone
(800) 609-2799
Pay Online
Use your Visa, Mastercard or personal
check by using the link located at
Feature Guides, Repair Chat, and more.
Customer Care support
Hours of Operation: M-F 7am to 5pm Eastern
Sat 8am to Noon Eastern
Pay by Mail
P.O. Box 2837
Omaha, NE 68103-2837
Phone:
(800) 291-9699
(800) 291-9699 Spanish
Pay by Cash
Email:
For Western Union locations call
For Global Express locations call
(800) 989-6669 opt 6
Note: Changes or modifications to existing
accounts can only be made by primary account
holder or secondary users on the account by
calling Customer Care.
For CheckFree locations call
New sales
Make Automatic Payments
Download the form located at
Hours of Operation: M-F 8am to 9pm Eastern
Sat 8am to 5pm Eastern
Phone:
(888) TALK-123
(888) 825-5123
1) Credit Card Payment
(print, and fax to (804) 422-4513)
dial tone repair & support
Hours of Operation: 24 hrs 7 days a week
2) Direct Debit Payment
(print, attach voided check and mail to the
address on the form)
Phone:
(800) 291-9699
Online Report:
report a Payment
(877) 729-6233 or email us at
dsL & internet support
Hours of Operation: 24 hrs 7 days a week
Phone:
Email:
(800) 291-9699
Billing inquiries
(800) 291-9699
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Voice Mail Quick reference Guide
Retrieving
Messages
Forward
Message
Message
Reply
WHILE
Listen to
message
Finish reply
Replay
#
1
MESSAGE IS
PLAYING
1
Send
message
2
3
2
3
Replay
Send
1
Skip and
save
Cancel
Cancel
6
Main
Menu
Add
beginning
comment
Record
again
4
Skip
#
7
4
Rewind
(7 sec.)
1
2
3
4
5
9
0
Retrieve messages
Greetings
Change
addressee
5
6
Pause (7
sec.)/Restart
8
9
Add ending
comment
Account Options
Obtain new messages
Disconnect
Fast forward
(7 sec.)
End of
message
(9 sec.)
7
8
AFTER
MESSAGE HAS
FINISHED
Date/Time of
message
Undelete
Next
#
Deleted
message
Help
Messages
1
2
3
Replay
Save
Greetings/
Name Tag
Next
message
#
Delete
1
Change
1
Review
greeting
2
7
8
Reply(within
system)
4
5
Undelete
Alternate
2
greeting
Review end
of message
Forward
(within system)
Decline
messages
3
Account
Options
Date/Time
Deleted
messages
9
0
System
greeting
Return to
message
review
4
9
Options:
Help
Change
Name Tag
5
6
•PIN
1
3
•Message
headers
Busy
greeting
•Main
menu
Return to
greeting
menu
*
7
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