Canon Security Camera VB H41 User Manual

Network Camera  
Network Camera  
Operation Guide  
ENGLISH  
Be sure to read this Operation Guide before using the network camera.  
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Introduction  
Trademark Notice  
European Union (and EEA) only.  
These symbols indicate that this  
• Canon and the Canon logo are registered trademarks  
of Canon Inc.  
product is not to be disposed of with  
your household waste, according to  
the WEEE Directive (2002/96/EC),  
the Battery Directive (2006/66/EC)  
and/or national legislation  
Microsoft, Windows, Windows Vista, Internet Explorer,  
Windows Server, Windows Media and ActiveX are  
trademarks or registered trademarks of Microsoft  
Corporation in the United States and other countries.  
implementing those Directives.  
• Windows is legally recognized as the Microsoft Windows  
Operating System.  
• This product comes with exFAT, a licensed file system  
technology from Microsoft.  
• QuickTime is a trademark of Apple Inc.  
• SD, SDHC and SDXC Logos are trademarks of SD-3C,  
LLC.  
• Other brands or product names in this guide are  
trademarks or registered trademarks of their respective  
companies.  
If a chemical symbol is printed beneath the symbol shown  
above, in accordance with the Battery Directive, this  
indicates that a heavy metal (Hg = Mercury, Cd =  
Cadmium, Pb = Lead) is present in this battery or  
accumulator at a concentration above an applicable  
threshold specified in the Battery Directive.  
This product should be handed over to a designated  
collection point, e.g., on an authorized one-for-one basis when  
you buy a new similar product or to an authorized collection  
site for recycling waste electrical and electronic equipment  
(EEE) and batteries and accumulators. Improper handling of  
this type of waste could have a possible impact on the  
environment and human health due to potentially hazardous  
substances that are generally associated with EEE.  
Warning  
To reduce a risk of fire or electric shock, do not expose  
this product to rain or moisture.  
(VB-H41, VB-H610D, VB-H710F)  
Your cooperation in the correct disposal of this product  
will contribute to the effective usage of natural resources.  
Notes on the Included Software RM-Lite  
(Disclaimer)  
For more information about the recycling of this product,  
please contact your local city office, waste authority,  
approved scheme or your household waste disposal  
service or visit www.canon-europe.com/weee.  
Flaws or other problems with RM-Lite may result in recording  
failure or destruction or loss of recorded data. Canon shall  
have no liability whatsoever for any loss or damages  
incurred by the user as a result of such problems.  
(EEA: Norway, Iceland and Liechtenstein)  
Notes on License Agreement for Included  
Software  
This product is licensed under AT&T patents for the MPEG-4  
standard and may be used for encoding MPEG-4 compliant  
video and/or decoding MPEG-4 compliant video that was  
encoded only (1) for a personal and non-commercial  
purpose or (2) by a video provider licensed under the AT&T  
patents to provide MPEG-4 compliant video. No license is  
granted or implied for any other use for MPEG-4 standard.  
For information on the License Agreement for Included  
Software, refer to the next file in the BundledSoftware  
folder in the Included Setup CD-ROM LICENSE folder.  
Software Type  
File Name  
VB Initial Setting Tool  
VBTools-E.txt  
Camera Angle Setting Tool  
(Not used with the VB-H41.)  
RM-Lite Network Video Recording  
Software  
RM-Lite-E.txt  
3
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Open Source Software  
The product (camera and included RM-Lite) contains Open  
Source Software modules. For details, see  
“ThirdPartySoftware-E.pdf” (Third-Party Software License) in  
the OpenSourceSoftware folder in the LICENSE folder on  
the Setup CD-ROM. Each module's license conditions are  
also available in the same folder.  
Software under GPL and LGPL  
If you would like to obtain the source code under GPL/  
LGPL, please contact the dealer or sales agent where you  
purchased the product.  
Security Export Control  
This product is subject to security export control.  
Therefore, to export or carry it overseas may require an  
authorization by governmental agencies.  
4
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How to Read This Operation Guide  
User Manuals  
Icons Indicating Particular Camera  
Models  
This camera comes with an “Installation Guide” and  
“Operation Guide” (this manual) included in the Setup  
CD-ROM.  
In the descriptions of functions limited to particular  
models, the model names will appear or the following  
icons will be used to indicate those models.  
Installation Guide (Included)  
Icon  
Camera Model  
This guide provides notes and procedures on camera  
installation as well as the main camera specifications.  
Sections you should reference in this guide will be  
marked “Installation Guide” along with the name of the  
reference items.  
VB-H41  
VB-H610VE and VB-H610D  
VB-H710F  
Operation Guide (This Document)  
(VBH467OG_E.pdf)  
This document explains the initial camera settings,  
Camera Angle Setting Tool, Admin Tools settings, viewer  
operations and troubleshooting, etc. This document is  
included in the Setup CD-ROM.  
Symbols Indicating Safety Precautions  
This section explains symbols used in this Operation  
Guide. This Operation Guide uses the following symbols  
to indicate important information the user should know in  
order to use the product safely. Be sure to observe these  
items.  
In the Setup CD-ROM, the recording software RM-Lite  
(“RM-Lite” in “Chapter1 Before Use”) is also included. The  
following user manuals are available.  
Symbol  
Meaning  
Network Video Recording Software RM-Lite  
Administrator Manual (RM20AM_E.pdf)  
This document gives a detailed explanation of how to  
use RM-Lite.  
Inappropriate handling against the  
instruction accompanied by this sign  
Warning may result in death or serious injury. Be  
sure to observe these warnings to  
ensure safety.  
Network Video Recording Software RM-Lite Viewer  
Operation Guide (RM20VOG_E.pdf)  
Inappropriate handling against the  
instruction accompanied by this sign  
may result in injury. Be sure to observe  
these precautions to ensure safety.  
Caution  
This is the operation guide for RM-Lite Viewer. For more  
details on operating procedures for the viewer, see the  
Administrator Manual.  
Inappropriate handling against the  
instruction accompanied by this sign  
may result in property damage. Be sure  
to observe these precautions.  
Caution  
How to use this Operation Guide  
This symbol indicates other actions or  
information that should be heeded.  
Important notes and restrictions are  
provided. Be sure to read this section.  
Important  
Note  
The assumed reading format of this user manual is on a  
PC screen.  
Contains reference information for  
operation or additional explanations.  
Software Screenshots  
The software screenshots shown in these user manuals  
are illustrative samples only. The screenshots may differ  
from the actual screens displayed.  
Screenshots used with the explanations are generally  
from a Windows 7 PC connected to the VB-H41.  
5
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Safety Precautions  
The following items must be observed when using the camera.  
If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and  
observe the instructions without fail.  
Important Warnings  
FCC NOTICE  
Caution  
Network Camera, Model Name: VB-H41/VB-H610VE/  
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO  
NOT REMOVE COVER (OR BACK).  
NO USER-SERVICEABLE PARTS INSIDE. REFER  
SERVICING TO QUALIFIED SERVICE PERSONNEL.  
VB-H610D/VB-H710F  
This device complies with Part 15 of the FCC Rules.  
Operation is subject to the following two conditions: (1)  
This device may not cause harmful interference, and (2)  
this device must accept any interference received,  
including interference that may cause undesired  
operation.  
The AC adapter (sold separately) can be connected to  
the camera from a standard AC power outlet.  
Note: This equipment has been tested and found to  
comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against  
harmful interference in a residential installation.  
This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful  
interference to radio communications.  
Please check your instruction manual to make sure that  
your camera is compatible with this adapter.  
The socket-outlet should be installed near the  
equipment and should be easily accessible.  
Unplug the equipment from the wall outlet before  
cleaning or maintaining.  
FDA regulation  
However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does  
cause harmful interference to radio or television  
reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to  
correct the interference by one or more of the following  
measures:  
This Network Camera has not been evaluated by the  
Food and Drug Administration (FDA) for use as a  
medical device. When incorporated into a system with  
medical applications, FDA regulations may apply.  
Therefore, please consult your legal advisor to  
determine whether FDA regulations apply.  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and  
receiver.  
Connect the equipment to an outlet on a circuit  
different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV  
technician for help.  
Do not make any changes or modifications to the  
equipment unless otherwise specified in the manual. If  
such changes or modifications should be made, you  
could be required to stop operation of the equipment.  
Canon U.S.A., Inc.  
One Canon Park, Melville, New York 11747, U.S.A.  
Tel No. 1-800-OK-CANON (1-800-652-2666)  
Canadian Radio Interference Regulations  
This Class B digital apparatus complies with Canadian  
ICES-003.  
6
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Safety Precautions  
Precautions for Use  
Precautions for Use of Built-In Camera Functions and  
Included Software  
Warning  
If you discover defective conditions such as smoke,  
Caution  
strange sounds, heat or strange odors, immediately  
stop using the camera and contact your nearest  
dealer.  
Do not use the built-in camera functions or included  
software listed below in cases requiring a high level of  
reliability:  
– Intelligent functions  
Continued use of the product may cause fire or electric  
shock.  
Image Stabilizer  
– Network video recording software RM-Lite  
Do not disassemble or modify the camera.  
These features do not guarantee high-precision capture  
and cannot support applications beyond their intended  
range of use. Canon will assume no liability for any  
accident or damage resulting from the use of these  
functions.  
Do not spill water or other liquid inside the camera,  
spray the camera with water, or otherwise make it wet.  
Do not insert foreign objects into the camera.  
Do not use flammable sprays near the camera.  
Do not leave LAN cables, external power supplies or  
AC adapter (sold separately) power connectors  
connected when the camera is not in use for long  
periods.  
Notes on Cleaning  
Warning  
Do not damage the connecting cable.  
Do not use alcohol, thinner, benzine or any other  
flammable solvent.  
This may cause fire or electric shock.  
This may cause fire or electric shock.  
Do not use with medical devices or other life-support  
systems.  
Depending on the PC and network environment, high-  
precision video transmission cannot be guaranteed due  
to video delay or loss.  
Canon will assume no liability for any accident or  
damage resulting from use of the camera in the  
aforementioned devices or systems.  
Caution  
Do not capture the sun, halogen lamps, and other very  
bright light sources or subjects.  
Do not expose the camera to strong impact or  
vibration.  
Do not carry the network camera by the  
camera head.  
Do not forcibly turn the rotating parts of the  
camera by hand.  
This may cause malfunction.  
This installation should be made by a qualified service  
person and should conform to all local codes.  
Precautions for Use of the Camera Angle Setting Tool  
Caution  
The Camera Angle Setting Tool is intended for use  
during camera installation. Do not use on a daily  
basis.  
This may cause malfunction.  
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Maintenance for Ceiling Mount Cover  
(dedicated accessory for VB-H41/VB-M40) or  
Recessed Mounting Kit (dedicated accessory  
for VB-H610VE/VB-H610D/VB-M600VE/  
VB-M600D)  
Maintenance  
Turn off the power before cleaning the camera.  
Cleaning of Exterior  
1 Dampen a soft cloth with water or diluted neutral  
detergent and wipe away the grime gently.  
2 Wipe with a dry cloth.  
Periodically check the brackets and screws for rust and  
loosening to prevent injuries and equipment damage due  
to falling items.  
For inspections, please contact the dealer where you  
purchased the product.  
Cleaning of Lens  
Use a commercial lens cleaner to remove grime on the  
lens surface.  
Auto focus may not work properly if the lens  
surface is dusty or dirty.  
• Be aware that scratches on the lens surface may result  
in poor image capture.  
Cleaning of Front Cover, Dome Case, or  
Dome Housing  
Grime on any of the parts listed below will reduce image  
quality, so periodic cleaning is required.  
Dome (when using the separately sold indoor  
dome housing)  
Dome case  
Front cover  
If the surface of the above part cannot be cleaned well,  
remove it following the steps below to clean it more  
thoroughly.  
1 Remove the front cover, dome case, or dome.  
See steps in “Installing the Camera” in the “Installation  
Guide” included with the indoor dome housing and  
remove the dome.  
See steps in “Installing the Camera” in the “Installation  
Guide” included with the camera to remove the dome  
case.  
See “Using Camera Housing” in the “Installation Guide”  
included with the camera to remove the front cover.  
2 Dampen a soft cloth with water or diluted neutral  
detergent and wipe away the grime gently.  
3 Wipe with a dry cloth.  
4 Reattach the front cover, dome case or dome to its  
original position.  
Periodically check the brackets and screws for rust and  
loosening to prevent injuries and equipment damage due  
to falling items.  
For inspections, please contact the dealer where you  
purchased the product.  
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Table of Contents  
VB Initial Setting Tool, Camera Angle Setting Tool, VB-H41/610/710 Viewer,  
Admin Tools...................................................................................................................... 19  
Notes on Use with Internet Explorer 9 or Greater and Windows Server 2003/  
Windows Server 2008....................................................................................................... 20  
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Notes on Use with Internet Explorer 9 or Greater and Windows Server 2003/  
Windows Server 2008....................................................................................................... 27  
[Maintenance] Viewing Event Logs and Current Settings and Performing  
Maintenance......................................................................................................... 77  
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Table of Contents  
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Chapter  
1
Before Use  
Camera Features  
Software Information  
Operating Environment and Precautions  
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Features  
This camera integrates both camera and server functions into a compact network camera.  
Common Features  
Full HD (1920 x 1080) Support  
Transmission Performance  
Equipped with a 2.1 megapixel CMOS sensor, the camera supports high-quality video  
monitoring.  
1
The camera supports two video compression formats (JPEG and H.264* ) and is capable  
of transmitting 1920 x1080 resolution video in high quality at a high frame rate of up to 30  
2
frames per second* . JPEG permits simultaneous transmission to a total of 30 clients while  
H.264 can transmit to up to 10 clients simultaneously.  
The camera can capture color images even with low subject illumination.  
Low Illumination Image Capture  
3
SD/SDHC/SDXC Memory Card Support*  
You can record uploaded images and logs and save recorded video as JPEG or H.264  
files to memory cards when the network is down (manual, timer and event recording are  
supported). Recorded Video Utility in Admin Tools allows you to search and play back  
recorded video.  
The camera boasts a variety of intelligent functions that offer the wide array of detection options.  
Moving object detection, abandoned object detection, removed object detection,  
tempering detection, passing detection, volume detection.  
Intelligent Functions  
By using the supplied network video recording software, RM-Lite, you can record and  
display live images from up to four cameras.  
Small-Scale Video Monitoring via RM-Lite  
Software (Supplied)  
*1 Viewing H.264 video requires the included RM-Lite Viewer. The viewers included in the camera (VB Viewer and Admin  
Viewer) do not have this capability.  
*2 The actual frame rate may drop depending on the performance of the PC running the Viewer, the number of clients  
connected at the same time, network load, and other factors.  
*3 In the “Operation Guide”, the memory card that can be used with the camera is referred to as “SD memory card”.  
VB-H41 Features  
20x Optical Zoom Lens  
Pan/Tilt Functions  
The camera is equipped with a 20x optical (12x digital) zoom lens with a maximum 60.4°  
angle of view and auto focus support.  
You can operate camera angle controls remotely.  
VB-H610VE/VB-H610D/VB-H710F Features  
3x Optical Zoom Lens  
The camera is equipped with a 3x motorized optical zoom lens.  
Camera Angle Setting Tool  
You can make adjustments to the camera angle while viewing video on a PC for hassle-free  
angle adjustment during installation.  
Pan, tilt, rotation, zoom, and focus settings are possible.  
Zoom and focus settings are possible.  
Shock Resistant Structure (VB-H610VE  
only)  
The camera is built with a shock absorbing mechanism and an exterior casing made of 3.5  
mm-thick (0.14 inch-thick) polycarbonate resin and aluminum alloy. The camera's dome  
case also uses special screws that cannot be easily removed.  
* The features described above do not guarantee that the product will be undamaged if  
subjected to an impact, nor that the product is tamper-proof or tamper-resistant.  
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Features  
1
Dustproof and Waterproof Mechanisms  
(VB-H610VE only)  
The camera complies with the demanding IP66 dustproof/waterproof specifications and  
can be installed outdoors, such as underneath eaves, without any housing. The separately  
sold genuine heater lets you use the camera in low-temperature environments as cold as -  
30°C (-22°F).  
15  
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Camera Software  
Camera Angle Setting Tool  
Installed Software  
With this tool, you can operate the camera during  
installation while you view video over the network on a PC.  
VB-H41/610/710 Viewer  
There are two types of Viewer: the VB Viewer, which can  
be used by Guest Users, and the Admin Viewer for  
Administrators.  
The VB Viewer allows users to configure basic camera  
controls and display images.  
.NET Framework 3.5 SP1  
This execution environment is required to use the software  
included in the camera.  
The Admin Viewer lets you monitor all camera controls  
and events.  
RM-Lite (p. 18)  
Only JPEG images are displayed. To display H.264 video,  
This software displays and records images from up to four  
cameras in real time.  
Admin Tools (See Chapter 6 “Admin Tools”)  
Proxy Authentication Admin Viewer/Admin  
The following tools for configuring camera settings and  
performing management functions are available:  
Tools  
This software lets you use Admin Viewer/Admin Tools via  
a proxy server with proxy authentication. It is saved in the  
ProxyAuthSupport folder on the Setup CD-ROM.  
Privacy Mask Setting Tool  
Panorama Creation Tool  
View Restriction Setting Tool  
Preset Setting Tool  
Network Video Recording Software (Sold  
Separately)  
Intelligent Function Setting Tool  
Log Viewer  
Recorded Video Utility  
RM-64/RM-25/RM-9  
This software allows network cameras to be used for  
multipoint surveillance, and for recording and playing  
back videos from the camera. The number of cameras  
that can be registered with RM-64/RM-25/RM-9 varies: 64,  
25, or 9 cameras can be registered.  
Included Software  
The included Setup CD-ROM contains the following  
software. Install the software on a PC to use it.  
VB Initial Setting Tool  
RM-V  
This additional license lets you install RM-64/RM-25/RM-9  
Viewer on multiple PCs. Purchase the license to be able to  
view images captured by the camera from multiple sites  
and for other similar purposes.  
This tool performs initial settings for the camera.  
Admin Tools Certificate  
This electronic certificate is required to use the Admin  
Viewer and Admin Tools.  
RM-Lite-V  
This additional license lets you install the RM-Lite Viewer  
on multiple PCs. Purchase the license to be able to view  
images captured by the camera from multiple sites and  
for other similar purposes.  
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Camera Software  
1
User Support Tool  
A convenient tool can be installed for use on a PC.  
Backup and Restore Tools  
The Backup and Restore tools back up camera setting  
information to the PC. Information from multiple cameras  
can be saved at the same time.  
The tools can also restore information saved on the PC to  
the camera.  
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RM-Lite (See the “Administrator Manual”)  
The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM.  
RM-Lite Software Configuration  
Type  
Overview  
License  
RM-Lite Storage Server  
Up to four cameras can be registered to record video.  
1 license  
Plays recorded video saved in the storage server and displays live  
images (JPEG/H.264) captured by the camera.  
RM-Lite Viewer  
1 license  
Up to four cameras can be registered for the viewer.  
RM-Lite Viewer  
RM-Lite Storage Server  
Network  
Flow of Video from the Camera  
Flow of Recorded Video  
VB-H41, VB-H610VE, VB-H610D, VB-H710F, VB-M40, VB-M600VE, VB-M600D, VB-M700F,  
VB-C60, VB-C500VD/VB-C500D, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi/VB-C50Fi  
Supported cameras  
Important  
• To add the RM-Lite Viewer, purchase RM-Lite-V (sold separately).  
• The VB-H41/VB-H610VE/VB-H610D/VB-H710F/VB-M40/VB-M600VE/VB-M600D/VB-M700F cannot be used with Network Video  
Recording Software older than RM-Lite. Users of VK-64/VK-16 must switch to RM-Lite.  
For details, visit our website.  
Note  
For details on the usage and functions of RM-Lite, see the “Administrator Manual”.  
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1
Operating Environment  
For the latest information on this product (firmware and included software, user manuals, operating environment, etc.),  
please refer to the Canon Web Site.  
VB Initial Setting Tool, Camera Angle Setting Tool, VB-H41/610/710 Viewer, Admin Tools  
CPU  
Intel Core i7-2600  
Windows XP Home/Professional SP3 32-bit  
Windows Server 2003 Standard SP2 32-bit  
Windows Server 2003 R2 Standard SP2 32-bit  
Operating Systems  
Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit  
Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit  
Windows Server 2008 Standard SP2 32/64-bit  
Windows Server 2008 R2 Standard SP1 64-bit  
1
Web Browser  
Memory  
Internet Explorer 7.0/8.0/9.0 32-bit *  
2 GB or more  
Viewer Display  
Software  
1920 x 1080 or higher  
2
.NET Framework 3.5 SP1 *  
Audio  
When using the camera's audio feature, the PC audio support feature is required.  
*1 The browser must support JavaScript, XAML browser applications, and IFRAMEs.  
The VB Viewer requires cookies.  
*2 Must be installed on PCs running under operating systems other than Windows 7 and Windows Server 2008 R2.  
Installation of .NET Framework 3.5 SP1 is unnecessary, however, if only VB Viewer will be used. .NET Framework 3.5  
SP1 is provided on the included setup CD-ROM. Selecting [Easy Installation] will install it automatically, depending on  
the OS.  
RM-Lite  
For operating environment details, refer to “Operating Environment” in the “Administrator Manual”.  
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Notes on Operating Environment  
Select [VB Initial Setting Tool], and then click [Add].  
Notes on Use When the [Windows  
Firewall] Function is Enabled  
3
When the VB Initial Setting Tool is started, the [Windows  
Security Alert] dialog box may appear.  
If the [Windows Security Alert] dialog box appears, click  
[Unblock].  
Once this button is clicked, the warning dialog box will no  
longer appear.  
If the [Windows Security Alert] dialog box does not appear,  
the Windows firewall warning function may be disabled.  
Follow the procedure below to add the [VB Initial Setting  
Tool] as a Windows Firewall exception.  
Click [Windows Firewall] in [Control Panel] > [System  
and Security].  
1
Notes on Use with Internet Explorer 9 or  
Greater and Windows Server 2003/  
Windows Server 2008  
Registering the Top Page of the Camera as a  
Trusted Site  
In Internet Explorer 9 or greater, Windows Server 2003 and  
Windows Server 2008, the security level for Internet sites and  
intranet sites on Internet Explorer is set to [High] by default.  
Thus, when accessing the VB-H41/610/710 Viewer, the  
camera's Setting Page or the Admin Tools, a content block  
dialog box appears and the page fails to display correctly.  
To correct this problem, follow the procedure below to  
register the top page as a trusted site.  
Click [Allow a program or feature through Windows  
Firewall] > [Change settings] > [Allow another  
program].  
2
Access the VB-H41/610/710 Viewer and the Setting Page  
from the top page of the camera with Internet Explorer.  
1
The following dialog box appears.  
Click [Add].  
2
The [Trusted sites] dialog box appears.  
20  
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Notes on Operating Environment  
1
If selected, clear the [Require server verification (https:) for  
all sites in this zone] checkbox.  
Notes on Use with Windows Server 2008  
3
4
Registering “about:internet” and the  
Camera Host Name  
Admin Viewer and Admin Tools will not start when IE ESC  
(Internet Explorer Enhanced Security Configuration) is  
enabled in Windows Server 2008.  
Before using the tools, register “about:internet” and the  
host name for the connected camera in the Internet  
Explorer “local intranet” and “trusted sites” lists.  
Enter the IP address of the camera under [Add this  
Web site to the zone], and then click [Add].  
Note that even when the content block dialog box does  
not appear, JavaScript is sometimes disabled under the  
standard security settings, which may limit operations on  
the setting page and the VB-H41/610/710 Viewer.  
Register the page as a trusted site as this automatically  
enables JavaScript settings.  
If the content block dialog box does not appear, follow the  
procedure below to display the [Trusted Sites] dialog box.  
Click [Tools] > [Internet Options] from the Internet  
Explorer menu to display the [Internet Options] dialog  
box.  
1
Important  
When “about:internet” is registered, the security level in  
Windows 7 is the same as when using Internet Explorer. After  
using the Admin Viewer/Admin Tools, it is recommended that  
you remove “about:internet” and the camera name as  
necessary and restore the original security level.  
Click the [Security] tab.  
2
Click and select [Trusted sites], and then click [Sites].  
3
The [Trusted sites] dialog box appears.  
Web Browser Security Settings When Using  
SSL Connection  
When an SSL connection to the camera is made from a  
web browser (Internet Explorer 9) in Windows Server 2008  
or Windows Server 2008 R2, the following operations may  
display the content block dialog box and prevent further  
operation.  
• Startup of Admin Tools or Admin Viewer  
• Audio reception from VB Viewer  
This happens when Internet Explorer Enhanced Security  
Configuration (IE ESC) is enabled in Internet Explorer 9.  
Use the procedures below to change this setting.  
Click [Internet Options] in the [Tools] menu in Internet  
Explorer 9 and click the [Advanced] tab.  
1
This completes the trusted site registration process.  
Clear the [Do not save encrypted pages to disk]  
checkbox in [Security].  
2
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The [Sound] dialog box appears.  
4
Important  
Click the [Playback] tab to confirm that an audio device  
has been installed. (If no audio device is installed, refer  
to your PC manual.)  
Note that when IE Enhanced Security Configuration is turned  
back on, the [Do not save encrypted pages to disk] checkbox  
also becomes enabled.  
Notes on Use with Windows Vista/  
Windows 7  
Enabling the Sound Function to Use Audio  
In Windows Server 2008, the sound function is disabled  
by default.  
To receive audio with the Viewer, follow the steps below to  
enable the sound function.  
The following restrictions apply when the camera is used  
with Windows Vista or Windows 7.  
RM-Lite  
Open [Control Panel] and click [Hardware].  
1
For important information on the RM-Lite operating  
environment, see the “Administrator Manual”.  
Note  
If [Control Panel] is in the classic view, double-click [Sound].  
Click [Sound].  
2
When the [Audio Service Not Running] message  
appears, click [Yes].  
3
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Chapter  
2
Initial Settings  
Preparing the Camera for Use  
Initial Setting Tool Installation  
Initial Settings  
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Preparing the Camera for Use  
Performing Initial Settings for the Camera  
Before installing the camera, read this chapter and use the VB Initial Setting Tool to  
configure the IP address.  
Checking Images  
When initial settings are complete, access the camera via a web browser and check the  
image using the VB Viewer.  
Installing the Camera  
Install the camera to suit the operating environment it will be used in.  
“Installation Guide”  
Setting the Camera Angle  
Use the Camera Angle Setting Tool to set the camera angle via PC operation.  
Configuring the Camera from the Setting Page  
The setting page lets you configure basic camera settings, network operations, user  
registration, and access restrictions.  
Using Admin Tools  
Admin Tools let you set viewing restrictions, make preset settings, and make settings for  
using intelligent functions. In addition, you can review logs to check on the camera's  
operation status.  
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Preparing the Camera for Use  
2
Using VB-H41/610/710 Viewer  
The camera's built-in VB-H41/610/710 Viewer features an Admin Viewer for administrators  
and a VB Viewer for guest users. Use the VB viewer to check distribution to guest users  
and Admin Viewer to check all operations.  
Operating  
If an error message appears or the camera fails to operate correctly, see the error  
message and log message information in “Chapter 8 Appendix”.  
Important  
Before starting operations, make sure that the setting page and Admin Tools settings are functioning correctly.  
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Installing the Necessary Software  
Install the following software to perform initial settings for the camera.  
• VB Initial Setting Tool: Software required for performing initial camera settings  
• Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools  
Camera Angle Setting Tool: Software to use for camera angle adjustments when installing the camera  
• .NET Framework 3.5 SP1: The execution environment required for network camera software (not required if already  
installed on the PC)  
You can perform either an Easy Installation or a Custom Installation of the software.  
Note  
• All computer users will be able to use Admin Viewer and Admin Tool if the Admin Tool certificate was installed by the installer.  
• Select [Custom Installation] and install only the “Admin Tools Certificate” if you intend to use the Admin Viewer and Admin Tools on a PC  
other than the one where the VB Initial Setting Tool is installed.  
• If you install the software with Easy Installation, the Camera Angle Setting Tool that is not used with VB-H41 is also installed. If you do not  
want to install the Camera Angle Setting Tool because you are using only VB-H41 cameras, perform a [Custom Installation] and clear the  
checkbox for the Camera Angle Setting Tool.  
[Custom Installation]: The user can select and install  
desired software.  
Insert the Setup CD-ROM included in the camera in  
the disc drive on the PC.  
1
2
3
After confirming that all other applications have been  
closed, click the [Start] menu > [My Computer].  
Double-click the CD-ROM icon > [APPLICATIONS]  
folder > [VBToolsInstall.exe].  
After selecting [Easy Installation], click [Next] and after  
selecting [Custom Installation], select the checkboxes  
of the software you want to install and click [Next].  
5
6
The installation screen appears.  
The User License Agreement screen appears.  
Select the installation method.  
4
Read through the user license agreement and click  
[Yes] if you accept it.  
[Easy Installation]: VB Initial Setting Tool, Admin Tools  
certificate and Camera Angle Setting Tool are  
installed.  
Installation starts.  
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Installing the Necessary Software  
When the installation complete screen appears, click  
[Exit] or [Reboot].  
If selected, clear the [Require server verification (https:) for  
all sites in this zone] checkbox.  
7
3
4
2
The VB Initial Setting Tool and Camera Angle Setting  
Tool icons appear on the desktop.  
Enter the IP address of the camera under [Add this  
Web site to the zone], and then click [Add].  
Note that even when the content block dialog box does  
not appear, JavaScript is sometimes disabled under the  
standard security settings, which may limit operations on  
the setting page and the VB-H41/610/710 Viewer.  
Register the page as a trusted site as this automatically  
enables JavaScript settings.  
Notes on Use with Internet Explorer 9 or  
Greater and Windows Server 2003/  
Windows Server 2008  
If the content block dialog box does not appear, follow the  
procedure below to display the [Trusted Sites] dialog box.  
Registering the Top Page of the Camera as a  
Trusted Site  
Click [Tools] > [Internet Options] from the Internet  
Explorer menu to display the [Internet Options] dialog  
box.  
1
In Internet Explorer 9 or greater, Windows Server 2003 and  
Windows Server 2008, the security level for Internet sites and  
intranet sites on Internet Explorer is set to [High] by default.  
Thus, when accessing the VB-H41/610/710 Viewer, the  
camera's Setting Page or the Admin Tools, a content block  
dialog box appears and the page fails to display correctly.  
To correct this problem, follow the procedure below to  
register the top page as a trusted site.  
Click the [Security] tab.  
2
Click and select [Trusted sites], and then click [Sites].  
3
The [Trusted sites] dialog box appears.  
Access the VB-H41/610/710 Viewer and the Setting Page  
from the top page of the camera with Internet Explorer.  
1
The following dialog box appears.  
This completes the trusted site registration process.  
Click [Add].  
2
The [Trusted sites] dialog box appears.  
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Performing Initial Settings for the Camera  
Use the VB Initial Setting Tool to configure the camera  
network.  
Enter the user name “root” and factory default setting  
password “camera”, and then the appropriate IP  
address and subnet mask.  
4
Connect the camera and PC to the network and turn  
on the camera (“Installation Guide” > “Connecting the  
Camera”).  
1
To use a setting other than the default gateway  
setting, clear the [Enter a default gateway address]  
checkbox.  
After settings are complete, click [OK].  
Launch the VB Initial Setting Tool.  
2
To launch the VB Initial Setting Tool, double-click the  
[VB Initial Setting Tool] icon on the desktop.  
Setup progress is shown in the window.  
The Tool will automatically detect the camera  
connected to the network and display the camera's  
MAC address, IP address and model name.  
The factory setting IP address is set to 192.168.100.1.  
The MAC address can be found on the label on the  
camera (“Installation Guide” > “Part Names”).  
Note  
• To ensure security, be sure to change the administrator  
password (p. 42).  
• Contact your System Administrator for the appropriate IP  
address, subnet mask and gateway address.  
Important  
Click [OK].  
5
• Twenty minutes after the camera is turned on, it will stop  
issuing IP address assignments requests and VB Initial  
Setting Tool detection will be disabled. In such cases, turn  
the camera off and on again.  
• There may be cautionary information, depending on your  
operating environment. Read “Notes on Operating  
Environment” (p. 20) before performing initial settings.  
Important  
• The VB Initial Setting Tool cannot be used with cameras that  
are behind a router.  
To obtain an IP address from a DHCP server, first use the VB  
Initial Setting Tool to temporarily configure a static address that  
can communicate with the PC. Then, in [Network] on the setting  
page, change [IPv4 Address Setting Method] to [Auto (DHCP)]  
in the [IPv4] area (p. 47).  
Select a MAC address, and then click [Initial Setting].  
3
Click to select  
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Checking the Camera Image  
2
Once initial settings are complete, check the image on the  
camera with the VB Viewer. When doing so, set the PC  
network settings to comply with the IP address and  
subnet mask settings on the camera.  
Click to select the camera's MAC address which will be  
checked, and then click [Settings].  
1
Click to select  
This will launch the web browser and display the top  
page of the camera. Click [VB Viewer].  
2
The viewer launches and displays the camera image.  
If the top page of the camera does not appear or the  
VB Viewer does not launch, see “Troubleshooting”  
Important  
• The camera image cannot be checked until the network  
settings in the PC are configured for the IP address and  
subnet that are set in the camera.  
• Do not change the camera HTTP port from 80 if you want to  
open the setting page by clicking [Settings]. See “HTTP  
Server” (p. 61) for more information on HTTP port settings.  
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Chapter  
3
Camera Angle Setting  
Tool  
Camera Angle Setting Method  
Creating a Camera Specification File to Manage Multiple Cameras  
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Setting the Camera Angle  
Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture  
orientation according to the situation.  
You can set pan, tilt, rotation, zoom, focus and exposure compensation.  
You can set zoom, focus and exposure compensation.  
Important  
• The Camera Angle Setting Tool is included for angle adjustment during camera installation only and is not intended for daily use.  
Overuse may cause the camera to malfunction.  
• After changing settings in the Camera Angle Setting Tool, check the settings in the Setting page and Admin Tools operate as intended.  
• The Camera Angle Setting Tool cannot be used via a proxy server.  
• Upload functions cannot be used while the Camera Angle Setting Tool is connected.  
Enter each item for the camera to connect to and click  
[OK].  
Launching the Camera Angle Setting Tool  
2
Double-click the Camera Angle Setting Tool icon on  
1
the desktop to launch the Camera Angle Setting Tool.  
Connecting to the Camera  
[Host Name]  
Enter the host name or IP address of the camera (p. 28).  
Click [Connect] from the [File] menu.  
[Administrator User Name]  
Enter the administrator user name for the camera  
1
[Administrator Password]  
Enter the administrator password for the camera  
[Enable SSL Communications]  
Select this checkbox to connect to the camera using  
SSL communications. Normally SSL communications  
are not used (factory default setting) (p. 72).  
The [Connection settings] dialog box will appear.  
[Port]  
Set the HTTP port number to 80, 443 or in the range of  
1024 to 65535. Normally [80] (factory default setting)  
is used (p. 61).  
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Setting the Camera Angle  
Click [Yes] at the following message.  
Connecting with a Camera List  
3
When using multiple cameras, the camera connection  
information already entered into the camera specification  
file can be read into the camera list used by the Camera  
Angle Setting Tool. This way you can easily connect to  
multiple cameras without having to enter the camera  
information for each one. See “Creating a Camera  
Specification File” (p. 39) for information on how to create  
a camera specification file.  
3
Note  
When the Camera Angle Setting Tool connects to a camera, the  
viewer and recording software connected to the camera are  
disconnected.  
Loading a Camera Specification File  
A live camera image from the connected camera will  
be displayed and the camera angle can be set.  
Click [Select Camera] from the [File] menu.  
1
The [Select Camera] dialog box will appear.  
Click [Load camera specification file].  
2
Important  
• Access to one camera is restricted to 30 minutes. The  
Camera Angle Setting Tool will be disconnected  
automatically after 30 minutes. Reconnect if you do not  
complete camera angle settings within this time.  
• One camera cannot be accessed by the Camera Angle  
Setting Tool from multiple PCs at the same time.  
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Select the camera specification file and click [Open].  
Connecting to the Camera  
3
From the camera list, select the camera to connect to and  
click [Connect].  
The camera specification file will be loaded and  
camera names listed will be displayed under [Camera  
List].  
Connecting to the Next Camera on the List  
Camera list  
Click [Next] to disconnect the camera currently  
connected and connect to the next camera on the list.  
Camera to be  
connected next  
Note  
• The [Select Camera] dialog box will remain open unless the  
Camera Angle Setting Tool is shut down or the X at the top  
right of the dialog box is clicked.  
• The camera list is discarded when the Camera Angle Setting  
Tool is shut down. Load the camera specification file the next  
time you launch the Camera Angle Setting Tool.  
Note  
In [Detailed Information], information for the camera selected in  
the camera list is displayed.  
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Setting the Camera Angle  
Disconnecting from the Camera, Shutting  
Down  
Click [Disconnect] from the [File] menu to disconnect  
the currently connected camera.  
3
1
Click [Exit] from the [File] menu to shut down the  
Camera Angle Setting Tool.  
2
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Display Screen of Camera Angle Setting Tool  
(6)  
(2)  
(11)  
(12)  
(13)  
(4)  
(5)  
(1)  
(3)  
(6)  
(10)  
(14)  
(15)  
(4)  
(16)  
(17)  
(5)  
(7)  
(8) (9) (10)  
(2)  
(10)  
(14)  
(15)  
(1)  
(16)  
(17)  
(8) (9) (10)  
(1) Image Display Area  
(5) [Tilt] button  
Control the camera's tilt operation.  
The image captured by the camera is shown.  
(2) [Switch Screen Size] button  
(6) [Rotation] button  
Switches the display screen size between “480 x 270”  
and “960 x 540”. The display screen size can also be  
selected from [Display Screen Size] from the [Display]  
menu.  
Control the camera's rotation operation.  
(7) [Rotation] slider  
You can click on the slider or drag the knob to control  
the camera's rotation operation.  
(3) Control Assist  
(8) Optical telephoto end icon  
Displays dotted lines showing the range of pan  
operation and tilt operation. The camera angle cannot  
be changed to positions with no dotted lines.  
This is displayed when [Enable] is selected for [Digital  
Zoom]. Dragging the slider upward above this icon  
switches to the digital zoom.  
(4) [Pan] button  
Control the camera's pan operation.  
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Setting the Camera Angle  
(9) [Zoom] slider  
Setting the Camera Angle  
The slider to operate the zoom ratio.  
You can operate pan, tilt, rotation and zoom  
operations to set a desired camera angle.  
(10)[Zoom] button  
The button to operate the zoom ratio.  
3
(11)[Control Assist Display] selection box  
Select whether to [Enable] or [Disable] operation  
assist in the image display area.  
You can operate zoom operation only.  
Set Using the Operation Buttons and Sliders  
(12)[Control Button Display] selection box  
Select whether to [Enable] or [Disable] the [Pan]  
button and [Tilt] button in the image display area.  
Click each of the [Pan], [Tilt], [Rotation] buttons to set the  
camera angle. Camera angle changes in orientation if the  
button is held down, and stops when the button is  
released.  
(13)[Control Assist Correction]  
When the orientation of the camera is moved by hand,  
the operation assist display will not correspond with  
the actual camera angle. In this case, click [Control  
Assist Correction] to confirm the actual camera angle  
and automatically correct the display position of  
operation assist.  
Pan (horizontal movement) operation  
Tilt (vertical movement) operation  
Rotation (angled movement) operation  
Operation assist correction takes about 1 minute to  
complete.  
(14)[Digital Zoom]  
Set digital zoom to [Enable] or [Disable]. If you select  
[Enable], the digital zoom boundary is displayed for  
the zoom slider and the digital zoom operation  
becomes possible.  
The higher the digital zoom ratio, the lower the image  
quality becomes.  
To set rotation using the [Rotation] slider, drag the slider  
and release the mouse button when the subject in the  
image is shown at a level angle.  
(15)[Image Flip] selection box  
Select the orientation of the camera image.  
If [Enable] is selected, the image will be rotated 180  
degrees.  
(16)[Focus]  
You can control the focus.  
(17)[Exposure Compensation] slider  
You can control the exposure.  
Important  
You must set Intelligent Function detection areas, privacy  
masks and presets again after changing settings in the Camera  
Angle Setting Tool.  
T
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Click the Image to Set Camera Angle  
Note  
• One-shot AF may not focus properly on the following subjects.  
Click the desired position in the image and the camera  
angle will move to center that position on the screen.  
However, if the position clicked is beyond the range of the  
pan or tilt, the camera angle will move only in the pan or  
tilt direction that is within the valid range of movement.  
Subjects Difficult to Focus On  
Note  
A white wall or other  
subject lacking  
bright/dark contrast  
A slanting  
subject  
A subject  
reflecting  
strong light  
If the camera moves in a different way from operation control or  
cannot be set to the range indicated by operation assist, then  
operation assist may not correspond to the actual camera angle.  
Click [Control Assist Correction], then try to set the camera angle  
again.  
A subject consisting  
of only slant lines or  
horizontal stripes  
A subject having  
no form, such as  
flame or smoke  
A subject seen  
through glass  
Changing the Camera Zoom Ratio  
The zoom ratio is set by using the [Zoom] buttons or  
[Zoom] slider.  
A fast moving  
subject  
A dark area or  
night view  
Subjects both  
near and far  
[Zoom] buttons  
Hold down to operate and release to stop.  
• After rebooting the camera, it is recommended that you check  
whether the camera is focusing correctly.  
Zoom in.  
• Focus ranges (rough guide) are shown in the table below.  
Zoom out.  
Day/Night Setting  
Focus Mode  
[Zoom] slider  
Drag the slider. The camera zoom ratio will change  
according to the position on the slider.  
Day Mode  
Night Mode  
0.3m(12in.)infinity  
1.0m(3.3ft.)infinity  
Manual  
Fixed at infinity  
Focused at infinity*  
* When using an infrared lamp, the camera may be out of focus.  
Setting Focus and Exposure  
Compensation  
Setting the Exposure  
You can set any of nine levels of image brightness (-4 to  
+4).  
Setting the Focus  
Use manual operations to focus on a desired position or  
fix at infinity. In manual operations, you can use the one-  
shot AF function to focus on the subject.  
To darken the image, drag the slider toward [Dark]. To  
brighten the image, drag the slider toward [Bright].  
Note  
• If the camera's Exposure Mode (p. 138) was set to [Manual], it  
will be changed to [Auto] after setting exposure compensation.  
[Manual]:  
• The exposure compensation value set with the Camera Angle  
Setting Tool will be reset when the camera is rebooted. The  
value will not be reflected in [Exposure Compensation] of  
[Initial Camera Settings] (p. 51) in [Camera] in the Setting  
Page.  
You can adjust the focus manually by continuously  
pushing the  
Clicking [One-shot AF] will use autofocus to focus on a  
subject and then return to manual focus.  
[Fixed at Infinity]:  
(far) and  
(near) buttons.  
You can set the focus so that it is fixed near infinity.  
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Creating a Camera Specification File  
You can load a camera list in the [Select Camera] dialog box (p. 33) if you create a camera specification file which lists  
connection information for cameras. The camera list allows for simple switching between camera connections for multiple  
cameras. Create a camera specification file beforehand using a text editor. The file must be saved in CSV file format.  
3
Camera Specification File Content  
The 1st row in the camera specification file is the header row. Enter a title for each column.  
Camera information is listed for one camera per row starting from the 2nd row.  
Enter the following information for each column.  
Column  
Registered Name  
Content  
The camera name. Displayed in the camera list during connection.  
The camera's host name or IP address.  
Host Name  
Port Number  
The camera's HTTP port (factory default setting is 80).  
Administrator User Name  
Administrator Password  
SSL Communications  
The camera's administrator user name (factory default setting is “root”).  
The camera's administrator password (factory default setting is “camera”).  
SSL communications: 1 No SSL communications: 0 (factory default setting is 0).  
Administrator  
User Name  
Administrator  
Password  
SSL  
Registered Name  
Host Name  
Port Number  
Communications  
1st row  
Header row  
RegisterName  
HostName  
PortNumber  
UserName  
Password  
ConnectType  
B1F VB-H710F  
1Fa VB-H610VE  
1Fb VB-H610D  
192.168.100.1  
192.168.100.2  
192.168.100.3  
80  
80  
80  
root  
root  
root  
camera1  
camera2  
camera3  
0
0
0
From 2nd row  
Camera  
information for  
1 camera per  
line (up to 30  
cameras)  
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Important  
Up to 30 cameras can be registered. If camera information for more than 30 cameras is listed, an error will occur when the file is loaded  
into the Camera Angle Setting Tool.  
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Entering in a Text Editor  
Separate each field with a comma. When you save the file, use the .csv file extension.  
RegisterName,HostName,PortNumber,UserName,Password,ConnectType  
B1F VB-H710F,192.168.100.1,80,root,camera1,0  
1Fa VB-H610VE,192.168.100.2,80,root,camera2,0  
1Fb VB-H610D,192.168.100.3,80,root,camera3,0  
2Fa VB-H610D,192.168.100.4,80,root,camera4,0  
2Fb VB-H610D,192.168.100.5,80,root,camera5,0  
3Fa VB-H710F,192.168.100.6,80,root,camera6,0  
R VB-H610VE,192.168.100.7,443,root,camera7,0  
Important  
• Enter the actual administrator passwords in the camera specification file. Handle the camera specification file with sufficient care.  
• If the camera specification file includes delimiters other than commas, such as semicolons or blank rows, the process of loading the  
camera specification cannot be performed.  
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Chapter  
4
Top Page of the Camera  
Accessing the Setting Page, Admin Tools and Viewer  
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Accessing the Top Page of the Camera  
Accessing the Top Page of the Camera  
User Authentication  
From the top page of the camera, you can navigate to the  
Setting Menu to configure various camera settings, launch  
Admin Tools, and display the viewer to view images.  
User authentication is required to access [Setting Page],  
[Admin Tools] and [Admin Viewer].  
Launch the web browser.  
1
Enter the IP address you specified in the Initial Setting  
Tool.  
2
Admin Tools/Admin  
Viewer authentication  
window  
Setting Page authentication  
window  
Important  
This “Operation Guide” explains relevant operations using the  
IP address 192.168.100.1 (factory default setting). You need to  
enter the actual IP address set for the camera when following  
instructions.  
The factory default setting user name and password are:  
User name: root Password: camera  
(The user name “root” is the administrator account for the  
camera. Connection to [Setting Page] and [Admin Tools]  
is limited to the user name “root”.)  
The top page of the camera appears.  
Important  
(1)  
• To ensure system security, be sure to change the  
administrator password. Do not forget the new password.  
(2)  
(3)  
(4)  
(5)  
• If the Administrator and an authorized user share the VB  
Viewer on the same PC, it is strongly recommended that the  
[Remember my credentials] checkbox be cleared.  
• If the wrong user name or password is entered, you cannot  
connect to the camera. Connect to the camera by entering  
the correct user name and password.  
• Press the reset switch to restore factory default settings if you  
have forgotten the administrator password (p. 161). Note,  
however, that this will reset all camera settings to factory  
default settings except for time and date.  
(1) Language Button  
Click to switch the display language.  
The top page language switches to the selected  
language.  
• The Admin Tools and the Admin Viewer cannot be used if an  
IPv6 address is specified. Only host names are supported for  
IPv6 connections.  
(2) Setting Page (Setting Menu) Link  
Click to make detailed settings. See “Chapter 5  
(3) Admin Tools Link  
Click to use the Admin Tools. See “Chapter 6 Admin  
(4) Admin Viewer Link  
Click to access the Admin Viewer. See “Chapter 7  
(5) VB Viewer Link  
Click to access the VB Viewer. See “Chapter 7 Admin  
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Chapter  
5
Setting Page  
Administrator Password and Network Detailed Settings  
Camera Date and Time Settings  
Camera Name and Initial Camera Settings Related Settings  
Video Size and Quality Settings  
Upload and E-mail Notification Settings  
Video Server, Audio Server and HTTP Server Settings  
Settings Related to Events  
User Registration/Authorities and Access Restriction Settings  
IPsec Settings  
HTTP Communication Encryption (SSL/TLS) Settings  
SD Memory Card Operations and Displaying Information  
Settings for Items Requiring Rebooting  
Maintenance (Displaying Log and Setting Information/Rebooting/Factory  
Default Settings)  
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Setting Menu  
From the Setting Menu, you can navigate to each setting page to set various items regarding the camera.  
Information describing what can be set from each setting page is listed as follows. See each setting page for details.  
Setting Menu  
Network  
IPsec  
IPsec settings (p. 68)  
Administrator password, LAN, IPv4, IPv6, DNS and  
SNMP Settings (p. 47)  
SSL/TLS  
Date and Time  
Camera date and time, time zone and daylight saving  
time settings (p. 50)  
Certificate creation, administrative settings and  
encrypted communication settings (p. 71)  
Memory Card  
SD memory card operations and information display  
Camera  
Camera name, initial camera settings, camera control,  
day/night, camera position control, external input  
device name and external output device name settings  
(p. 51)  
Reboot Item  
Setting items that require the camera to be rebooted  
(Reboot Item) (p. 76)  
Maintenance  
Installation Conditions (p. 51)  
Display and execution (displaying logs, current  
settings, rebooting and restoring initial settings) (p. 77)  
Video  
Video quality, video size, and frame rate settings for  
JPEG and H.264, as well as on-screen display settings  
(p. 55)  
User Page  
Link to web page customized by the user (For details,  
contact your dealer.)  
Upload  
General upload and HTTP and FTP upload settings  
and e-mail notification settings (p. 57)  
Important  
Notes on Use with Windows 7/Vista/XP  
Server  
• When the [Windows Security Alert] dialog box appears, click  
[Allow Access].  
Once set, this warning dialog will no longer appear.  
Video server, audio server and HTTP server settings  
(p. 60)  
Event  
• If the pop-up is blocked and an information bar appears when  
attempting to access [View Logs] or [View Current Settings] on  
the maintenance page, enable Pop-up by following the  
procedure explained in the information bar.  
Video record settings, volume detection, external  
device output, external device input, timer, and sound  
clip upload (p. 62)  
Access Control  
Authorized user account, user authorities, host access  
restriction settings (p. 66)  
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Accessing the Setting Menu  
The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page  
of the camera (p. 42).  
For details on entering the user name and password, see p. 42.  
Setting Menu  
Items Common to All Setting Pages  
5
(1)  
(2)  
Applying New Settings  
When a setting is changed on any setting page, [Apply]  
shown on the top right and bottom right of the setting  
page turns from grayed-out to blue.  
(3)  
Click [Apply] to make the new setting effective.  
Click [Clear] to restore the previous setting.  
Setting Changes Requiring Rebooting  
Items that require the camera to be rebooted in order to  
change settings are flagged with an orange mark.  
(1) [Admin Viewer]  
Clicking this button opens Admin Viewer.  
(2) [Back to top]  
When any item accompanied by an orange mark is  
changed, the [Apply] shown at the top right and bottom  
right of each setting page changes to [Apply and reboot].  
Clicking this button navigates to the top page.  
(3) Setting Menu  
Clicking this button navigates to each setting page.  
Important  
Click [Apply and reboot] to confirm the new setting. The  
new setting will be reflected and the camera will be  
rebooted.  
To ensure security, exit the web browser after completing  
settings from the Setting page.  
Click [Clear] to restore the previous setting.  
Important  
Setting changes will be lost if you navigate to another setting  
page without clicking [Apply] or [Apply and reboot]. Be sure to  
click [Apply] or [Apply and reboot] to make the new settings  
effective.  
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Returning to the Setting Menu  
Click [Settings menu] at the top right of each setting page  
to return to the Setting Menu.  
Important  
• Do not open multiple setting pages at one time and try to  
change the settings of a single camera.  
• Do not use the [Back] or [Forward] buttons in the web  
browser to navigate between setting pages. The changed  
settings may return to the original settings or unwanted  
setting changes may be applied.  
Note  
Click on  
[Help] at the beginning of any item to display a  
detailed explanation of that setting item.  
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[Network]  
Setting Administrator Password, LAN, IP Address, DNS, etc  
LAN  
The following can be set here.  
Administrator Password  
Set the administrator password.  
5
LAN  
(1) [LAN Interface]  
Set the IP address and other items needed to  
establish a LAN connection.  
Select [Auto], [Full Duplex] or [Half Duplex]. Normally  
[Auto] is used.  
IPv4  
Set IPv4 address.  
(2) [Maximum Packet Size]  
Enter the maximum transmission unit. Normally there  
is no need to change the default setting of 1500.  
IPv6  
Set IPv6 address.  
DNS  
Important  
Set the name server address, host name and  
DDNS registration.  
• The camera may become inaccessible from the active web  
browser if [LAN Interface] or [Maximum Packet Size] settings  
are changed. Check beforehand the precautions in  
SNMP  
Configure the necessary settings to use SNMP.  
• Set [Maximum Packet Size] to 1280 or greater if using IPv6.  
Administrator Password  
Note  
• When using optical fiber or ADSL, setting the maximum packet  
size to a slightly lower value may increase sending efficiency.  
(1) [Password]  
IPv4  
Set the administrator password. Up to eight (single-  
byte) ASCII characters (space or printable  
characters) can be used. The factory default setting is  
“camera”. If the Admin Viewer, Admin Tools, etc., are  
connected, terminate the connection before changing  
the password.  
(2) [Confirm Password]  
(1) [IPv4 Address Setting Method]  
Enter the same password as above for confirmation.  
Select [Manual] or [Auto (DHCP)] in the address  
setting method. If [Manual] is selected, directly enter  
the values according to the environment in which the  
camera is used. If [Auto (DHCP)] is selected,the value  
automatically acquired from the DHCP server will be  
entered in [IPv4 Address],[Subnet Mask] and [IPv4  
Default Gateway Address].  
Important  
• To ensure system security, be sure to change the  
administrator password. Do not forget the new password.  
• Press the reset switch to restore factory default settings if you  
have forgotten the administrator password (p. 161). Note,  
however, that this will reset all camera settings to factory  
default settings except for date and time.  
(2) [IPv4 Address]  
If [Manual] is specified in (1), enter a fixed IP address.  
(3) [Subnet Mask]  
If [Manual] is specified in (1), enter the designated  
subnet mask values for each network.  
(4) [IPv4 Default Gateway Address]  
Enter an appropriate value if [Manual] is specified in  
(1). Be sure to set when connecting the camera to a  
different subnet from that of the viewer.  
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(5) [AutoIP]  
Set AutoIP to [Disable] or [Enable].  
(5) [Prefix Length]  
Enter a prefix length from 16 to 128 if [Disable] is  
specified in (2).  
(6) [IPv4 Address (AutoIP)]  
When [Enable] is selected in (5), an automatically set  
IP address is displayed.  
(6) [IPv6 Default Gateway Address]  
Enter a default gateway address if [Disable] is  
specified in (2). Be sure to set when connecting the  
camera to a different subnet from that of the viewer.  
Important  
(7) [IPv6 Address (Auto)]  
• Contact your System Administrator for the [IPv4 Address],  
[Subnet Mask] and [IPv4 Default Gateway Address].  
If [Enable] is specified in (1) and [Enable] is specified  
in (2) and (3), then the automatically acquired address  
will be shown.  
• The camera's IP address cannot be set to an IP address that  
starts with 127., such as 127.0.0.1.  
• If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default  
Gateway Address] settings is wrong, network access may be  
disabled. In this case, see “Performing Initial Settings for the  
Camera” (p. 28) and use VB Initial Setting Tool to set the  
address again.  
Important  
• Contact your System Administrator for the [IPv6 Address  
(Manual)], [Prefix Length] and [IPv6 Default Gateway  
Address].  
• The camera may become inaccessible from the active web  
browser if settings are changed in [IPv4 Address], [Subnet  
Mask] or [IPv4 Default Gateway Address]. Check beforehand  
the precautions in “Important” in “[Reboot Item] Setting Items  
• The camera may become inaccessible from the active web  
browser if settings are changed in [IPv6], [IPv6 Address  
(Manual)], [Prefix Length] or [IPv6 Default Gateway Address].  
Check beforehand the precautions in “Important” in “[Reboot  
• If [Auto (DHCP)] is selected as the IPv4 address setting  
mode, the IPv4 address may not be assigned correctly in  
certain environments, such as when a router is present  
between the DHCP server and the camera. In this case,  
assign a fixed IPv4 address from the [Manual] settings.  
Note  
• In an environment where IPv6 cannot be used, if IPv6 is set to  
[Enable] and auto is set to [Enable], then the [IPv6 Address  
(Auto)] field will display the link-local address only.  
Note  
DNS  
• You can check the IPv4 address assigned by [Auto (DHCP)]  
with the VB Initial Setting Tool.  
IPv6  
(1) [Name Server Address 1], [Name Server Address 2]  
Enter the name server address you want to register.  
To register only one address, keep the [Name Server  
Address 2] field blank.  
(1) [IPv6]  
(2) [Auto-Setting of Name Server Address]  
Select [Enable] to use DHCP to automatically set an  
address using a name server automatically obtained  
from DHCP, otherwise select [Disable].  
Set IPv6 use to [Disable] or [Enable].  
(2) [Auto (RA)]  
Select [Enable] to set an address automatically using  
RA (Router Advertisement, network information  
automatically transmitted from a router), or select  
[Disable] not to set an address automatically.  
To select [Enable], specify [Auto (DHCP)] in [IPv4  
Address Setting Method].  
(3) [Host Name]  
(3) [Auto (DHCPv6)]  
You can register the host name of the camera in the  
name server.  
Characters A to Z, a to z, 0 to 9, “-” (hyphen), “_”  
(underscore) and “.” (period) may be used up to 63  
(single-byte) characters in length.  
Select [Enable] to use DHCPv6 to set an address  
automatically or [Disable] not to set an address  
automatically.  
(4) [IPv6 Address (Manual)]  
Enter a fixed IPv6 address.  
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[Network] Setting Administrator Password, LAN, IP Address, DNS, etc  
(4) [Host Name Registration with DDNS]  
Select [Enable] to register the entered name server  
address and host name of the camera.  
(5) [Installation Location]  
Set information regarding the installation location of  
this camera. Setting information can be referenced by  
the SNMP manager.  
(5) [Search Domain]  
To specify the server used for uploading and mail  
notification by host name, enter the domain name  
added after the host name and then click [Add].  
Note  
• The information set in the camera is read-only from the SNMP  
manager.  
(6) [Search Domain List]  
• Use the SNMP Manager that supports SNMP MIB2 (supporting  
RFC1213).  
A list of domain names added using [Search Domain]  
appears. The function queries DNS server for each  
domain name starting from the top of the list.  
Use the ▲▼ buttons on the right to change the order  
of the domain names.  
5
• Supports SNMP protocol versions v1 and v2c (v3  
unsupported).  
To delete a domain name, select one from the list and  
then click [Delete].  
Important  
Do not use “_” (underscore) in [Host Name] and [Search  
Domain] in Internet Explorer 8/9.  
Note  
• Register the host name for DNS if the camera IP Address  
Setting Method is [Auto (DHCP)] (p. 47). DNS server  
registration settings must be set in advance. Contact your  
System Administrator for the DNS server settings.  
• If the name server address 1 is unavailable, the name server  
address 2 will be accessed. However, the name server  
address 2 must be set in advance.  
SNMP  
(1) [SNMP]  
Set SNMP use to [Disable] or [Enable]. Camera  
information can be referenced by the SNMP Manager  
if [Enable] is specified.  
(2) [Community Name]  
Set a community name for SNMP. It is recommended  
that you change the community name to ensure  
system security.  
(3) [Administrator Contact Information]  
Set contact information (e-mail address, etc.) for the  
Administrator of the camera. Setting information can  
be referenced by the SNMP manager.  
(4) [Administration Function Name]  
Set the camera name used for administration. Setting  
information can be referenced by the SNMP manager.  
If left blank, the following will be used by default:  
VB-H41  
VB-H610  
VB-H710  
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[Date and Time] Setting Date and Time  
The following can be set here.  
Current Date and Time  
The date and time set in the camera is shown.  
Setting  
[Synchronize with NTP broadcast]  
Select the date and time setting method, time  
zone and daylight saving time for the camera.  
The camera will synchronize with the NTP server  
time. The camera will synchronize time with NTP  
broadcasts received from the NTP server.  
Current Date and Time  
[Synchronize with computer time]  
[Date], [Time]  
The camera will synchronize with the date and time  
of the computer currently accessing the camera.  
The time zone will also be selected automatically.  
The date and time currently set in the camera are  
shown.  
Setting  
(3) [Time Zone]  
Select from the list the appropriate time difference  
from the Greenwich Mean Time.  
(1) [Setting Method]  
(4) [Daylight Saving Time]  
Select from [Set manually], [Synchronize with NTP  
server], [Synchronize with NTP broadcast],  
[Synchronize with computer time].  
Select [Enable] to automatically adjust the daylight  
saving time according to the time zone or [Disable]  
not to automatically adjust the daylight saving time.  
(2) [Date], [Time]  
Set the following according to the selection made in  
[Setting Method].  
Note  
• If [Synchronize with computer time] is selected, after clicking  
[Apply], [Setting Method] will change to [Set manually].  
[Set manually]  
Set the desired date and time. The date is set by <year/  
month/day>, and the time in 24-hour format in the  
order <hour:minute:second> (two digits for month,  
day and time).  
• If [Synchronize with computer time] is selected, the city at the  
top of the list in the same time zone offset is selected. If the  
wrong time zone is selected, set the correct time zone  
manually.  
Example: To specify 1:23:04 pm, 23 August 2012,  
enter “2012/08/23” and “13:23:04”.  
• If [Synchronize with NTP server] is selected and the IP address  
of the NTP server is incorrect or a connection with the NTP  
server cannot otherwise be established, the date and time will  
not be changed.  
[Synchronize with NTP server]  
The camera will synchronize with the NTP server  
time.  
• The camera's NTP broadcast mode does not support IPv6.  
• If the [Time Zone] setting is changed, the date and time  
display will update automatically according to the specified  
time zone.  
If [Auto-Setting of NTP Server] is enabled, camera  
time is automatically synchronized with the time of  
the NTP server at the address obtained from the  
DHCP server. In order to enable this setting, you  
must change [Network] > [IPv4 Address Setting  
Method] to [Auto (DHCP)] (p. 47).  
To select a particular NTP server, disable [Auto-  
Setting of NTP Server], and then enter the IP  
address or host name of the NTP server in [NTP  
Server].  
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[Camera] Setting Initial Camera Settings and External Device Name  
(1) [AE Mode], [Slow Shutter], [Shutter Speed]  
The following can be set here.  
Set the exposure control and shutter speed for the  
camera startup.  
Camera Name  
Enter the name of the camera. The camera name  
is required for use with RM-Lite.  
[AE Mode]  
[Auto]  
The exposure is controlled automatically.  
[Auto (Flickerless)]  
Initial Camera Settings  
Sets shooting settings at camera start up.  
5
In this mode, image flickers caused by fluorescent  
lights, etc., can be reduced. The shutter speed is  
automatically adjusted according to the brightness  
of the environment in which the camera is used.  
[Auto (Shutter-priority AE)]  
Camera Control  
Set the digital zoom, image stabilizer and AGC  
limit.  
Day/Night  
Set the day/night switching mode.  
In this mode, a desired shutter speed can be  
specified.  
Installation Conditions  
Sets installation conditions, such as LED settings.  
[Slow Shutter]  
Slow shutter can be used only if [Auto] is selected in  
[AE Mode].  
Set the maximum slow shutter time to be used when  
in auto exposure mode when capturing video in a  
dark place. Select [Disable], [1/15], [1/8], [1/4] or  
[1/2]. As slower shutter speed generates residual  
images when capturing a moving subject, select an  
appropriate time according to the capture conditions.  
Camera Position Control  
Set whether or not to limit the pan, tilt and zoom  
operations to the preset positions. Also, set the  
camera position when nobody has control  
privileges.  
External Device Name  
Set the external input device name and external  
output device name.  
Camera Name  
[Shutter Speed]  
Shutter speed can be used only if [Auto (Shutter-priority  
AE)] is selected in [AE Mode].  
Select a desired shutter speed from the 16 levels from  
[1/2] to [1/16000]. When capturing a moving subject,  
selecting a higher shutter speed can reduce blurry image  
capture.  
[Camera Name]  
Be sure to enter [Camera Name (alphanumeric  
characters)].  
Up to 15 ASCII characters (spaces and printable  
characters) may be used for [Camera Name  
(alphanumeric characters)].  
(2) [Exposure Compensation]  
The exposure compensation when the camera starts  
can be set in the range of [-4 (Dark)] to [4 (Bright)]. To  
brighten the image, set a positive value. To darken the  
image, set a negative value.  
Note  
• The camera name set here will be shown when the camera is  
registered for use with included RM-Lite.  
Initial Camera Settings  
(3) [Metering Mode]  
Set the metering mode when the camera starts.  
[Center-Weighted]  
The entire screen is metered by focusing on the  
center of the screen.  
Even when slightly darker/brighter areas are present  
on the periphery of the screen, an appropriate  
exposure can be achieved for the subject near the  
center.  
Use this mode if the subject is positioned near the  
center of the screen.  
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[Average]  
Select this option to capture video under halogen  
lamps or incandescent bulbs.  
The entire screen is metered by averaging.  
A stable exposure can be achieved even in a  
capture environment where there are notable  
brightness differences within the screen.  
Use this mode to stabilize the exposure in locations  
where vehicles or people are moving.  
[Spot]  
Important  
• The initial camera settings (1) to (6) define the defaults that  
apply when the camera is started. Setting changes will be  
reflected only after the camera is reconnected or rebooted.  
Specify the settings used in the actual operating environment  
from the Admin Viewer (p. 135).  
The center of the screen is metered.  
An appropriate exposure can be achieved for the  
subject at the center of the screen regardless of the  
brightness/darkness on the periphery of the screen.  
Use this mode if you want to adjust the exposure to  
the center of the screen because the subject is  
receiving a spotlight or backlight, etc.  
• If the subject is a traffic signal or electronic scoreboard, etc.,  
the captured image may flicker.  
In this case, try changing the [AE Mode] setting to [Auto  
(Shutter-priority AE)] and selecting a shutter speed lower  
than 1/100 to see if the problem improves.  
• Setting a slow shutter speed may make it impossible for  
intelligent functions to work correctly. Select a shutter speed  
that suits the capture conditions and purpose.  
(4) [Focus Mode]  
Set the focus mode when camera starts.  
[Auto]  
Automatically brings the subject into focus. Normally  
[Auto] is selected.  
In conditions where an outdoor scene is captured  
from an indoor location through a glass window, the camera  
may focus on the glass surface if there is dust or water there.  
Install the camera at the shortest possible distance from the  
glass surface.  
[Fixed at infinity]  
The focus can be fixed to near infinity.  
(5) [Smart Shade Control]  
Note  
Select [Disable] or one of the 7 levels from [1 (Mild)] to  
[7 (Strong)] for smart shade control at the camera  
startup.  
• Focus ranges (rough guide) are shown in the following table  
according to the settings of [Day/Night] (p. 53), etc.  
(6) [White Balance]  
Select the white balance according to the light source  
to achieve natural color in the image.  
[Auto]  
Day/Night Setting  
Focus  
Mode  
Dome  
Setting  
Day Mode  
Night Mode  
The white balance is adjusted automatically.  
[Manual]  
Set the values of red and blue gain according to the  
light source. Enter a value from 0 to 1023 for both  
the [R Gain] and [B Gain].  
Wide end  
Tele end  
Wide end  
Tele end  
0.3 m (12 in)  
– infinity  
1.0 m (3.3 ft)  
– infinity  
1.0 m (3.3 ft)  
– infinity  
1.5 m (4.9 ft)  
– infinity  
Do not use  
Use  
Auto  
1.0 m (3.3 ft)  
– infinity  
2.2 m (7.2 ft)  
– infinity  
2.0 m (6.6 ft) – infinity  
Fixed at  
infinity  
Do not use/  
Use  
*
Focused at infinity  
* When using an infrared lamp, the camera may be out of focus.  
[Daylight Fluorescent]  
Select this option to capture video under daylight  
fluorescent lighting.  
[White Fluorescent]  
Select this option to capture video under daylight  
fluorescent or white fluorescent lighting.  
[Warm Fluorescent]  
Select this option to capture video under warm  
fluorescent lighting.  
[Mercury Lamp]  
Select this option to capture video under mercury  
lamps.  
[Sodium Lamp]  
Select this option to capture video under orange  
sodium lamps.  
[Halogen Lamp]  
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[Camera] Setting Initial Camera Settings and External Device Name  
Camera Control  
Day/Night  
(1) [Mode]  
(1) [Digital Zoom]  
Set Day/Night mode to [Manual] or [Auto].  
It is also possible to switch between [Day Mode] and  
[Night Mode] using Admin Viewer Night Mode  
function (p. 139).  
If you have selected [Auto], set [Switching Brightness]  
and [Response (sec.)] according to the environment  
in which the camera is installed as well as the desired  
switching conditions.  
Set digital zoom to [Disable] or [Enable].  
The higher the digital zoom ratio, the lower the image  
quality becomes.  
(2) [Image Stabilizer]  
5
Select [Disable], [On1] or [On2] for image stabilizer.  
Image stabilizer has the effect of correcting blurry  
images. Try [On2] if the image is still blurry after  
selecting [On1].  
If you have selected [On1] or [On2] as the image  
stabilizer setting, the viewing angle will be smaller and  
the image more coarse than when [Disable] is  
selected. This is not a malfunction.  
(2) [Switching Brightness]  
Set the brightness at which [Day Mode] and [Night  
Mode] will be switched. Select [Darker], [Slightly  
Darker], [Standard], [Slightly Brighter] or [Brighter].  
Select [Darker] if you want to capture video in color as  
much as possible.  
Degree of  
blurriness  
corrected  
Viewing angle  
ratio  
Effective  
pixels  
Select [Brighter] to reduce noise. Note that this mode  
switches to black & white sooner.  
Approx. 2.07  
megapixels  
Approx. 1.44  
megapixels  
Approx. 0.52  
megapixels  
Disable  
On1  
100%  
83%  
50%  
(3) [Response (sec.)]  
Small  
Large  
Set the time in seconds needed for judgment on  
switching between [Day Mode] and [Night Mode].  
Select [60], [30], [20], [10] or [5].  
On2  
The mode will switch between [Day Mode] and [Night  
Mode] if brightness remains above or below the level  
set in (2) for the number of seconds specified.  
Select [30] or [60] if brightness changes frequently,  
such as when a light source passes in front of the  
camera. Select [5] or [10] if change in brightness is  
minimal.  
(3) [AGC Limit]  
Select one of 5 levels from 1 to 5 to automatically set  
the upper gain limit. The greater the value, the higher  
the sensitivity becomes. If you do not want to use the  
automatic gain adjustment, select [OFF]. Setting the  
[AGC Limit] allows you to record dark scenes without  
gain adjustment.  
Important  
Important  
• If [Auto] is selected for [Day/Night], conduct a thorough  
operation test to check the effectiveness of the setting  
beforehand.  
• If [On2] is selected, it is best to select a video size smaller  
than “960 x 540”.  
• The image stabilizer is not effective when the subject is  
shaking.  
• If [Auto] is selected for [Day/Night], set [Exposure] of the  
Admin Viewer to [Auto], [Auto (Flickerless)] or [Auto (Shutter-  
priority AE)] (p. 138).  
• The image stabilizer is not effective beyond a certain level of  
vibration or against momentary vibration.  
• To use with infrared illumination, set [Day/Night] to [Manual].  
• See “Important” on p. 92, p. 98 for precautionary notes  
regarding Admin Tools configuration when image stabilizer is  
set.  
When Day/Night Mode is set to [Manual], in additional to the  
Day/Night function of the Admin Viewer (p. 139), it is also  
possible to switch Day/Night Mode via settings in [Setting  
Page] > [Event] > [External Device Input] (p. 63) or [Event] >  
[Timer] (p. 64).  
• See “Important” on p. 134 for precautionary notes regarding  
the Viewer when image stabilizer is set.  
• [AGC Limit] is disabled when [Exposure] is set to [Manual] or  
[Auto (Flickerless)] in the Admin Viewer.  
• When [Day Mode] and [Night Mode] are switched, the image  
may not focus correctly depending on the brightness.  
• Minimum subject illumination may change when [AGC Limit]  
is set.  
• If [Day/Night] is set to [Auto], the infrared cutoff filter may  
move several times while the mode is switching between  
[Day Mode] and [Night Mode]. Pan, tilt, zoom and manual  
focus will not work during this period.  
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Installation Conditions  
External Input Device 1, 2 / External Output Device 1, 2  
[Device Name] for external input device/external output  
device  
(1) [Dome]  
Be sure to enter each device name in order to identify  
the corresponding external device being connected.  
Enter [Device Name (alphanumeric characters)] using  
up to 15 characters (ASCII characters (space or  
printable characters) excluding the double quotation  
mark (“)).  
Select whether or not a dome is used. To use the  
camera with a dome housing unit, select [Use].  
(2) [LED Setting]  
Select [Turn Off] or [Turn On] for the LED operation  
status on the camera. Set to [Turn Off] if you do not  
want to turn on the LED.  
Note  
The external device name set here will be shown when the Admin  
Viewer or included RM-Lite is used.  
Set to [Turn Off] if the separately sold indoor dome  
housing (DR41-C-VB/DR41-S-VB) will be used, if  
reflected LED light enters the capture area or  
otherwise interferes with image capture, or if you do  
not want to show that the camera is operating.  
(3) [Image Flip]  
Select the orientation of the camera image. The  
factory default setting is [Disable] (ceiling mounted).  
Select [Enable] when installing in upright positions.  
Note  
For the focus ranges when the dome is set to [Use],  
see the note on p. 52.  
• The LED will light for several seconds when booting even if the  
[LED Setting] is set to [Turn Off].  
Camera Position Control  
(1) [Restricted to Presets]  
Set the camera control preset to [No Restriction] or  
[Preset Only]. The administrator can limit camera  
control by non-administrators to preset angles by  
selecting [Preset Only].  
(2) [Camera Position without Control]  
Select either [Do not return to Home Position] or  
[Return to Home Position] as the action when no  
control privileges are requested by users and the  
home position has already been set.  
When [Return to Home Position] is selected and no  
users have control privileges, the camera moves  
automatically to the home position. This function  
requires the home position of the camera be set in  
advance. Set the home position using Preset Setting  
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[Video] Setting Video Size, Quality and Frame Rate  
H.264  
The following can be set here.  
JPEG  
Set the video quality, size, maximum frame rate  
and upload size in JPEG.  
H.264  
5
Set the bit rate, video size and capture frame rate  
in H.264.  
On-screen display  
Set time, character string, etc. displayed over  
images.  
(1) [Bit Rate Control]  
Select [Do not use bit rate control] or [Use bit rate  
control].  
Select [Use bit rate control] when [Video Format]  
under [Upload] is set to [H.264] or when [Video  
Format] under [Memory Card] is set to [H.264].  
JPEG  
(2) [Target Bit Rate (kbps)]  
If [Use bit rate control] is selected in (1), select [64] to  
[8192] (total 13 levels) for the target bit rate.  
(3) [Video Quality]  
If [Do not use bit rate control] is selected in (1), select  
a desired quality from 1 to 5 (total 5 levels) for H.264  
video transmission.  
(1) [Video Quality]  
Select a desired video quality from 1 to 5 (5 levels) for  
videos transmitted at each video size in JPEG.  
Greater values have higher quality.  
Greater values have higher quality.  
(4) [Video Size]  
(2) [Video Quality: Digital PTZ]  
Select a desired video quality from 1 to 5 (5 levels) for  
Digital PTZ.  
Select [480x270], [960x540] or [1920x1080] for the  
size of video transmitted.  
Greater values have higher quality.  
(5) [Frame Rate (fps)]  
Select [30], [15], [10], [6], [5], [3], [2] or [1] (fps) for  
the frame rate of video transmitted.  
(3) [Video Size: video Transmission]  
Select [320x240], [480x270], [960x540] or  
[1920x1080] for the size of images transmitted. This  
becomes the start-up video size used by each viewer.  
(6) [I Frame Interval (sec)]  
Select [0.5], [1], [1.5], [2], [3], [4] or [5] for the I frame  
interval (sec) for H.264 video.  
(4) [Maximum Frame Rate: Video Transmission]  
Limit the maximum transmission frame rate per  
second to reduce the viewer load. The maximum is 30  
frames/sec. Enter a value of between 0.1 and 30.0.  
Important  
• When the SD card recording and upload settings are  
configured, the following restrictions apply.  
- Only [Use bit rate control] can be selected for [Bit Rate  
Control].  
- Only [3072] or less can be selected for [Target Bit Rate  
(kbps)].  
(5) [Video Size: Upload / SD card]  
Select [320x240], [480x270], [960x540] or  
[1920x1080] for the size of images when using the  
upload function (p. 57) or when recording to an SD  
card (p. 73). Use [Video Record Action] (p. 62) in the  
[Event] menu to specify the destination of a video  
recording (upload or SD card recording).  
- Only one of [0.5], [1], and [1.5] can be selected for [I  
Frame Interval (sec)].  
• Network load will increase if a larger video size is set or  
higher video quality and target bit rate are set, as this  
increases data size per frame. As a result, the following could  
occur:  
JPEG: The frame rate may drop  
H.264: Video may be temporarily disrupted  
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If [Display camera name] is selected, the text string  
set in [Camera Name (alphanumeric characters)]  
under [Camera] will be shown (p. 51).  
• Block noise may become noticeable if a large video size and  
low target bit rate are set.  
• The data size may increase depending on the type or  
movement of the subject. If the frame rate remains low or  
other undesirable conditions continue for a prolonged  
period, lower the video size or quality setting.  
(7) [Position of text display]  
Select the position of text display from [Upper left],  
[Upper right], [Lower left] or [Lower right].  
• If you are using RM-Lite, it is necessary for you to set [I  
Frame Interval (sec)] as shown below depending on the  
value selected for [Frame Rate (fps)] in [H.264].  
(8) [Text string display]  
If [Display designated string] is selected in (6) [Text  
display], set a text string up to 15 alphanumeric  
characters to be displayed over images.  
[Frame Rate (fps)]  
30 fps  
[I Frame Interval (sec)]  
0.5 sec.  
(9) [Color of text]  
Select [Black], [Blue], [Cyan], [Green], [Yellow],  
[Red], [Magenta] or [White] for the color of text to be  
displayed over the image.  
15 fps  
10 fps  
1 sec.  
1.5 sec.  
(10)[Color of text outline]  
• Note that if you are using included RM-Lite, the hard disk  
usage will also be affected during recording.  
Select [Black], [Blue], [Cyan], [Green], [Yellow],  
[Red], [Magenta] or [White] for the color of text  
outline.  
On-screen display  
(11)[Color depth of text and outline]  
Select [Fill text and outline], [Make text only  
transparent], [Make text only translucent] or [Make  
text and outline translucent] for the color depth of text  
and outline to be displayed over the image.  
Important  
The on-screen time display is not suitable for usage where high  
reliability is required. Use as reference information only where  
utmost and constant reliability is required for surveillance.  
(1) [Date display]  
Select whether to enable date display over images. If  
[Enable] is selected, date information will be  
displayed over images.  
Note  
• The on-screen time display may not correspond with camera  
time by several seconds (p. 50).  
(2) [Position of date display]  
Select [Upper left], [Upper right], [Lower left] or  
[Lower right] for the position of date display  
information.  
• Depending on video quality settings, on-screen display may  
become difficult to decipher. Set after confirming appearance  
on actual images.  
(3) [Format of date display]  
Select [YYYY/MM/DD], [DD/MM/YYYY] or [MM/DD/  
YYYY] for the format of the date display.  
(4) [Time display]  
Select whether to enable time display over images. If  
[Enable] is selected, display time information will be  
displayed over images.  
(5) [Position of time display]  
Select [Upper left], [Upper right], [Lower left] or  
[Lower right] for the position of time display  
information.  
(6) [Text display]  
Select [Display nothing], [Display designated string]  
or [Display camera name] for the text string to display  
over images.  
If [Display designated string] is selected, the [Text  
string display] set in (8) will be displayed.  
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[Upload]  
Setting HTTP/FTP Upload and E-mail Notification  
The following can be set here.  
Important  
General Upload  
• If the upload function is used, either the [Event] menu must  
be set (p. 62) or the [Event] tab in the Intelligent Function  
Setting Tool (p. 108) must be set.  
Set the upload operation to be performed and the  
image buffer.  
5
• If you are using both e-mail notification by text and image  
and image upload by HTTP/FTP, set [Video Size: Upload / SD  
card] (p. 55) to a small size.  
HTTP Upload  
Set HTTP connection uploads.  
FTP Upload  
Set FTP connection uploads.  
• HTTP upload does not support SSL/TLS.  
• If the camera is set to perform upload or e-mail notification  
continuously, not all images or e-mails may be sent  
depending on the video size and the network condition to the  
server. In this case, an event log message is displayed  
E-mail Notification  
Set event information and image e-mail  
notifications.  
• If the destination for HTTP/FTP upload or e-mail notification is  
set for a Windows operating system, IPsec communication  
cannot be applied.  
General Upload  
• When an H.264 video is uploaded, the following restrictions  
apply to [H.264] of [Video].  
- Only [Use bit rate control] can be selected for [Bit Rate  
Control].  
- Only [3072] or less can be selected for [Target Bit Rate  
(kbps)].  
- Only one of [0.5], [1], and [1.5] can be selected for [I  
Frame Interval (sec)].  
• The maximum image buffer size capacity is approx. 5 MB.  
If a large video size is set, the Frame Rate, Pre-event Buffer  
and Post-event Buffer may not be achieved as specified.  
(1) [Upload]  
Select [Upload Disabled], [HTTP Upload] or [FTP  
Upload] for the upload method.  
• If buffering cannot be achieved as specified, a message is  
written to the event log (p. 77).  
Before using a large video size, confirm that no messages  
appear in the event log.  
(2) [Video Format]  
Select the [JPEG] or [H.264] format for video you want  
to upload.  
If [H.264] is selected, select [Use bit rate control]  
under [Bit Rate Control] in [Video].  
• Regardless of the image buffer frame rate setting, only a  
single image will be uploaded when a timer event occurs  
(3) [Frame Rate]  
Enter the maximum frame rate of image to be  
uploaded. This setting can only be made when  
[JPEG] is selected for [Video Format].  
Note  
To lower the upload or e-mail notification load, try the following  
measures. Also check the settings including the network to the  
server.  
(4) [Pre-event Buffer (number of frames)] / [Pre-event  
Buffer (sec)]  
Enter the number of frames or seconds of video to be  
buffered before the event. The maximum amount is  
number of frames for a [JPEG] selection and number  
of seconds for an [H.264] selection in [Video Format].  
• Reduce the image file size:  
– Set a lower value under [Video Quality] for JPEG/H.264  
(p. 55).  
– Set a lower value for [Video Size: Upload / SD card] for  
JPEG (p. 55).  
– Set a lower value for [Video Size] for H.264 (p. 55).  
– Set a lower value under [Target Bit Rate (kbps)] for H.264  
(p. 55).  
(5) [Post-event Buffer (number of frames)] / [Post-event  
Buffer (sec)]  
Enter the number of frames or seconds of video to be  
buffered after the event. The maximum amount is  
number of frames for a [JPEG] selection and number  
of seconds for an [H.264] selection in [Video Format].  
• Reduce the uploading frequency:  
– Reduce the value in [Pre-event Buffer] or [Post-event Buffer]  
(p. 57).  
– If [Volume Detection Event] is enabled, disable [ON Event  
Operation] or [OFF Event Operation] (p. 62).  
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– From the Intelligent Function Setting Tool [Event] tab >  
disable [ON Event Operation], [OFF Event Operation] or  
[Detected mode Operation] (p. 108).  
FTP Upload  
– If [External Device Input Event] is enabled, disable [Active  
Event Operation] or [Inactive Event Operation] (p. 63).  
– If [Timer Event] is enabled, increase the value in [Repeat  
HTTP Upload  
(1) [Notification]  
The content of notification is set to [Video data upload  
with FTP].  
(2) [FTP Server]  
Enter the host name or IP address of the FTP server  
(using up to 63 characters).  
(3) [User Name], [Password]  
Enter the user name and password required for  
authentication.  
(1) [Notification]  
Select [Notification Only with HTTP] or [Video  
attached Notification with HTTP] as the content of  
notification.  
(4) [PASV Mode]  
Select [Disable] or [Enable] for the PASV mode when  
uploading via FTP.  
(2) [URI]  
Enter the URI to be uploaded to (using up to 255  
characters).  
(5) [File Upload Path]  
Enter the path to the folder where the image file is to  
be uploaded to (using up to 255 characters).  
(3) [User Name], [Password]  
Enter the user name and password required for  
authentication.  
(6) [File Naming]  
Set a desired file naming rule.  
The authentication method is Digest authentication.  
[YYYYMMDDHHMMSSms]  
Images are uploaded according to the file name  
format of  
(4) [Proxy Server]  
Enter the host name or IP address of the proxy server  
(using up to 63 characters).  
“{year}{month}{day}{hour}{minute}{second}{ms}.jpg”.  
(Example: 20120123112122000.jpg)  
[YYYYMMDD Directory/HHMMSSms]  
A subdirectory named “{year}{month}{day}” is  
created first, and then the image is uploaded using  
the file name “{hour}{minute}{second}{ms}.jpg”.  
(Example: 20120123/112122000.jpg)  
[Loop]  
(5) [Proxy Port]  
Enter the port number of the proxy server (factory  
default setting is [80]).  
(6) [Proxy User Name], [Proxy Password]  
Enter the user name and password of the proxy  
server.  
Images are loaded with a file name numbered up to  
the value set in [Maximum Number of Loops].  
(Example: 0000.jpg, 0001.jpg)  
The authentication method is Digest authentication.  
(7) [Parameter (query string)]  
Enter the parameter (using up to 127 characters).  
Parameters can be specified using the “%” character  
(p. 147).  
[User Setting]  
Images are uploaded according to the file naming  
method specified in [Subdirectory Name to Create]  
and [File Name to Create].  
(8) [HTTP Upload Test]  
Clicking [Exec] initiates an upload test based on the  
settings currently entered. Only one JPEG image is  
uploaded. It is not necessary to click [Apply].  
For a password, first click [Exec], then [Apply] the  
password.  
[Maximum Number of Loops]  
If [Loop] is set under [File Naming], enter the  
maximum number of loops in the range of 0 to 9999.  
Important  
Enter [Proxy Server], [Proxy Port], [Proxy User Name] and  
[Proxy Password] if connecting via a proxy.  
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[Upload] Setting HTTP/FTP Upload and E-mail Notification  
[Subdirectory Name to Create], [File Name to  
Create]  
password as well as the host name or IP address of  
the POP server required for authentication.  
If file naming is set to [User Setting], enter the  
subdirectory name to be created as well as the  
name of the created file (using up to 127  
characters). Parameters can be specified in the  
entry with the “%” character (p. 147).  
[User Name], [Password]  
If [SMTP-AUTH] is selected as the e-mail  
authentication method, enter the user name and  
password required for authentication.  
(7) [FTP Upload Test]  
Clicking [Exec] initiates an upload test based on the  
settings currently entered. Only one JPEG image is  
uploaded. It is not necessary to click [Apply].  
For a password, first click [Exec], then [Apply] the  
password.  
5
(7) [Subject]  
Enter the subject of the e-mail to be sent using up to  
31 ASCII characters.  
(8) [Message Body]  
Enter the message (text) of the e-mail to be sent using  
up to 255 ASCII characters. Parameters can be  
specified with the “%” character (p. 147).  
E-mail Notification  
(9) [E-mail Notification Test]  
Clicking [Exec] initiates an e-mail notification test  
based on the settings currently entered. It is not  
necessary to click [Apply].  
For a password, first click [Exec], then [Apply] the  
password.  
(1) [Notification]  
Select [Text Only] or [Text with Image] as the content  
of notification. If [Upload] is set to [Upload Disabled],  
[Text with Image] will not be available.  
(2) [Mail Server Name]  
Enter the host name or IP address of the SMTP server  
(using up to 63 characters).  
(3) [Mail Server Port]  
Enter the port number of the SMTP server (factory  
default setting is [25]).  
(4) [Sender (From)]  
Set the e-mail address of the sender (using up to 63  
characters).  
(5) [Recipient (To)]  
Set the e-mail address of the recipient (using up to 63  
characters).  
(6) [Authentication]  
Select [None], [POP before SMTP] or [SMTP-AUTH]  
for the e-mail authentication method.  
Set an appropriate method according to the  
authentication method used by the SMTP server to  
send to.  
[User Name], [Password], [POP Server]  
If [POP before SMTP] is selected as the e-mail  
authentication mode, enter the user name and  
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[Server]  
Setting the Video Server, Audio Server and HTTP Server  
Audio Server  
The following can be set here.  
Video Server  
Set the video transmission from the camera.  
Audio Server  
Set the audio transmission/reception.  
HTTP Server  
Set the authentication method, HTTP port and  
web page delivery.  
(1) [Audio Transmission from the Camera]  
When [Enable] is selected, the audio input through the  
microphone attached to the camera can be  
transmitted to the Viewer.  
Video Server  
(2) [Input Volume]  
Set the volume of input for the microphone connected  
to the camera in the range of 1 to 100. The greater the  
value, the larger the input volume becomes.  
(1) [Maximum Number of Clients]  
Set the maximum number of clients that can be  
connected to the camera at the same time. Up to 30  
clients can be set.  
(3) [Voice Activity Detection]  
If [Enable] is selected, the audio transmission is  
stopped temporarily when no audio is output. This  
way, the load of the applicable network can be  
reduced.  
If 0 is set, connection is prohibited except for the  
Administrator.  
(4) [Audio Reception from Viewer]  
(2) [Camera Control Queue Length]  
If [Enable] is selected, the audio received from the  
Admin Viewer and RM Viewer can be output from the  
speaker with amplifier connected to the camera.  
Set the maximum queue length for clients requesting  
camera control privilege from the viewer. The  
maximum number is 30. Enter an integer from 0 to 30.  
If 0 is set, camera control is prohibited except for the  
Administrator.  
(5) [Output Volume]  
Set the volume of output for the speaker connected to  
the camera in the range of 1 to 100. The greater the  
value, the larger the output volume becomes.  
(3) [Maximum Connection Time (sec.)]  
Set the time in seconds during which an individual  
client can connect to the camera. The maximum  
number is 65535. Enter an integer from 0 to 65535. If 0  
is set, the connection time becomes unlimited.  
(6) [Echo Canceller]  
If [Enable] is selected, echo between the microphone  
and speaker is suppressed.  
(4) [Camera Control Time (sec.)]  
(7) [Audio Input]  
Set the maximum time during which the viewer can  
control the camera. The maximum number is 3600.  
Enter an integer from 1 to 3600.  
Set the microphone input. Select [Line In],  
[Microphone In (dynamic microphone)] or  
[Microphone In (condenser microphone)].  
• Audio Transmission  
• Input Volume  
• Voice Activity Detection  
• Echo Canceller  
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[Server] Setting the Video Server, Audio Server and HTTP Server  
• Audio Reception  
• Output Volume  
Important  
If the setting of [HTTP Port] or [HTTPS Port] is changed, the  
camera may become inaccessible from the active web  
browser. Check beforehand the precautions in “Important” in  
Caution  
5
Switch line in and microphone in on each setting page  
according to the specification of the microphone (p. 60).  
Using the wrong input may damage the camera and/or  
microphone. Be sure to configure settings correctly.  
Important  
• When multiple viewers are connected to the camera over an  
SSL connection and audio is received from the camera, the  
video frame rate may slow down and the sound may drop  
out.  
• The volume, sound quality, etc., may change depending on  
the characteristics of the microphone used.  
• If [Input Volume] or [Echo Canceller] settings are changed after  
setting volume detection, check the detection setting again.  
• Connect a speaker with amplifier to the camera (“Installation  
Guide” > “Audio Input/Output Terminals”).  
• If [Enable] is selected under [Echo Canceller], the sound  
quality or volume may be affected. Utilize this function as  
necessary according to the installation environment and how  
the camera is used.  
• When sending audio, carefully read the information in  
“Important” under “Audio Input/Output Terminals” in the  
“Installation Guide”.  
HTTP Server  
(1) [Authentication Method]  
Set the authentication method used with the HTTP  
server to [Basic Authentication] or [Digest  
Authentication].  
(2) [HTTP Port]  
Set the HTTP port number to 80 or in the range of  
1024 to 65535.  
Normally [80] (factory default setting) is used.  
(3) [HTTPS Port]  
Set the HTTPS port number to 443 or in the range of  
1024 to 65535.  
Normally [443] (factory default setting) is used.  
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[Event]  
Setting Video Record, Volume Detection, Audio Playback and Timer  
Volume Detection  
The following can be set here.  
Video Record Setting  
Set where video is recorded when an event  
occurs.  
Volume Detection  
Set the operation to be performed at the time of  
volume detection.  
External Device Output  
Set external device output.  
(1) [Volume Detection Event]  
External Device Input  
Set the operation to be performed when an event  
is triggered by input from an external device.  
Set volume detection to [Disable] or [Enable].  
(2) [Detection Criteria]  
Set the criteria for generating volume detection events  
to [The reference volume level or above] or [The  
reference volume level or below].  
Timer  
Set timer events.  
Sound Clip Upload  
Set the audio file registered as playback.  
(3) [Reference Volume Level]  
Set the reference volume level for detection in the  
range of 0 to 100.  
Perform an actual test at the volume level before  
setting the value.  
Video Record Setting  
(4) [Detect Criteria Duration (sec)]  
Set the duration of the detect criteria in the range of 0  
to 10 (sec.). When the status meeting the detect  
criteria has continued for the duration or longer, an  
ON event is generated.  
(1) [Video Record Action]  
Select the destination of a video recorded when an  
event occurs. To record to a server selected on the  
[Upload] in the setting page, select [Upload] and to  
record to an SD card inserted in the camera, select  
[Record to SD Card].  
(5) [ON Event Operation]  
Select the operation to be performed upon an ON  
event. If [Enable] is selected, (7) [Preset], (8) [Video  
Record] and (9) [E-mail Notification] will be executed  
according to their settings upon an ON event.  
Note  
The size and format of video recorded according to the [Video  
Record Action] settings are as follows:  
(6) [OFF Event Operation]  
[Video Record  
Select the operation to be performed upon an OFF  
event. If [Enable] is selected, (7) [Preset], (8) [Video  
Record] and (9) [E-mail Notification] will be executed  
according to their settings upon an OFF event.  
Applied video format  
Applied video size  
Action] settings  
[Upload]  
[Video Format]  
settings in the  
[Upload] menu  
[Video Format]  
settings in the  
When the video format is  
[JPEG], [JPEG] > [Video  
Size: Upload / SD card] in  
the [Video] menu  
[Record to SD  
Card]  
(7) [Preset]  
When the video format is  
If a preset is specified, the camera will orient  
automatically to the specified preset position when a  
volume detection event occurs. To use presets, it is  
necessary to set the presets with the Preset Setting  
Tool under Admin Tools (p. 94). If there is no need for  
additional camera operation, select [None].  
[Memory Card] menu [H.264], [H.264] > [Video  
Size] in the [Video] menu  
Settings must be made in the above setting page to make  
an actual video recording.  
(8) [Video Record]  
Specify the video record action. If [Enable] is  
selected, video will be transmitted to the destination  
selected in [Video Record Action] (p. 62) when a  
volume detection event occurs.  
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[Event] Setting Video Record, Volume Detection, Audio Playback and Timer  
(9) [E-mail Notification]  
Note  
Select the e-mail notification operation to be  
performed. If [Enable] is selected, e-mail notification  
is performed when a volume detection event occurs.  
To use this function, the [E-mail Notification] sub-  
menu must also be set from the [Upload] menu  
[Normally Open] means that the contacts are normally in the  
open state (that the circuit is non-conductive), and [Normally  
Close] means that the contacts are normally in the closed state  
(that the circuit is conductive).  
Normally Open  
Active Event  
1 (Terminals close)  
0 (Terminals open)  
(10)[External Device Output for ON Event]  
Select whether external device output (1 or 2) is active  
or inactive upon an ON event. Select [Disable] to  
disable external device output.  
Inactive Event  
5
Normally Close  
Inactive Event  
1 (Terminals close)  
0 (Terminals open)  
(11)[External Device Output for OFF Event]  
Select whether external device output (1 or 2) is active  
or inactive upon an OFF event. Select [Disable] to  
disable external device output.  
Active Event  
External Device Input  
Important  
• The volume detection function is temporarily disabled during  
audio file playback and audio transmission from the viewer.  
• For notes on use of volume detection, see “Safety  
External Device Output  
(1) [Operation Mode]  
Select the normal (inactive) circuit condition.  
When [Normally Open] is selected, the output  
terminals remain in the open state during normal  
operation, and the terminals close upon an active  
event and open upon an inactive event.  
When [Normally Close] is selected, the output  
terminals remain in the closed state during normal  
operation, and the terminals open upon an active  
event and close upon an inactive event.  
(1) [External Device Input Event]  
(2) [Active Output Format]  
Set external device input events to [Disable] or  
[Enable].  
Select [Pulse] or [Continuous] for the external device  
output format.  
(2) [Operation Mode]  
(3) [Pulse Output Time (sec)]  
Select the circuit condition of the connected external  
device.  
When [Normally Open] is selected, an active event  
occurs when the terminals of the external device  
close, and an inactive event occurs when the  
terminals open.  
When [Normally Close] is selected, an active event  
occurs when the terminals of the external device  
open, and an inactive event occurs when the  
terminals close.  
Enter the pulse output time in the range of 1 to 120  
(sec.). This setting is available when [Active Output  
Format] is [Pulse].  
Important  
When [Active Output Format] is set to [Pulse] and a timer is  
used, a single contact output is controlled when the timer starts.  
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(3) [Active Event Operation]  
(13)[Volume]  
Select the volume of sound clips using an integer of 1  
Select the operation to be performed upon an active  
event. If [Enable] is selected, (5) [Preset], (6) [Video  
Record] and (7) [E-mail Notification] will be executed  
according to their settings upon an active event.  
to 100. The greater the value, the louder the volume  
becomes.  
(14)[Day/Night Mode Switching]  
(4) [Inactive Event Operation]  
Select the Day/Night Mode switching behavior when  
an external device input event is triggered.  
When [Switch to Day Mode] is selected, switches to  
Day Mode when an active event is triggered, and  
switches to Night Mode when an inactive event is  
triggered.  
When [Switch to Night Mode] is selected, switches to  
Night Mode when an active event is triggered, and  
switches to Day Mode when an inactive event is  
triggered.  
Select the operation to be performed upon an inactive  
event. If [Enable] is selected, (5) [Preset], (6) [Video  
Record] and (7) [E-mail Notification] will be executed  
according to their settings upon an inactive event.  
(5) [Preset]  
If a preset is specified, the camera will automatically  
orient to the specified preset position when an  
external device input event occurs. To use presets, it  
is necessary to set presets with the Preset Setting Tool  
under Admin Tools (p. 94). If there is no need for  
additional camera operation, select [None].  
Select [Disable] to disable Day/Night Mode switching.  
Important  
(6) [Video Record]  
• When [Day/Night] in the Admin Viewer is set to [Auto], Day/  
Night Mode switching will not happen when an external  
device input event is triggered (p. 139).  
Specify the video record action. If [Enable] is  
selected, video will be transmitted to the destination  
selected in [Video Record Action] (p. 62) when an  
external device input event occurs.  
• If the [Day/Night Mode Switching] settings switch Day/Night  
Mode while the VB-H41/610/710 Viewer is assigned camera  
control, control will be released.  
(7) [E-mail Notification]  
Select the e-mail notification operation to be  
performed. If [Enable] is selected, e-mail  
notification will be performed when an external  
device input event occurs. To use this function, the  
[E-mail Notification] sub-menu must also be set from  
the [Upload] menu (p. 59).  
Timer  
(8) [External Device Output for Active Event]  
Select whether external device output (1 or 2) is active  
or inactive upon an active event. Select [Disable] to  
disable external device output.  
(1) [Timer Event]  
(9) [External Device Output for Inactive Event]  
Select whether external device output (1 or 2) is active  
or inactive upon an inactive event. Select [Disable] to  
disable external device output.  
Select [Disable] or [Enable] for timer event.  
(2) [Start Time]  
Set the start time of the timer event in 24-hour format.  
(10)[Audio Playback at Active Event]  
(3) [End Time]  
Select the audio playback operation to be performed  
upon an active event. If [Enable] is selected, the audio  
designated in [Sound Clip] will playback when the  
external device input becomes active.  
Set the end time of the timer event in the 24-hour  
format.  
(4) [Repeat Interval]  
Select [1 sec.] [5 sec.] [10 sec.] [30 sec.] [1 min.] [5  
min.] [10 min.] [15 min. ] [20 min.] [30 min.] [1 hour] [3  
hours] [6 hours] or [12 hours] for the timer event  
repeat intervals. Select [None] if an operation need  
not be repeated.  
(11)[Audio Playback at Inactive Event]  
Select the audio playback operation to be performed  
upon an inactive event. If [Enable] is selected, the  
audio designated in [Sound Clip] will playback when  
the external device input becomes inactive.  
(5) [Video Record]  
(12)[Sound Clip]  
Specify the video record action. When [Enable] is  
selected, video will be transmitted to the destination  
selected in [Video Record Action] (p. 62) when a timer  
event occurs.  
Select the sound clip to be played. For registration of  
sound clips, see p. 65.  
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[Event] Setting Video Record, Volume Detection, Audio Playback and Timer  
(6) [E-mail Notification]  
Select the e-mail notification operation to be  
performed. If [Enable] is selected, e-mail notification  
is performed when a timer event occurs. To use this  
function, the [E-mail Notification] sub-menu must also  
be set from the [Upload] menu (p. 59).  
(7) [External Device Output]  
Select whether external device output (1 or 2) is active  
or inactive when a timer event occurs. Select [Disable]  
to disable output to an external device.  
5
(8) [Day/Night Mode Switching]  
Select the Day/Night Mode switching behavior when a  
timer event is triggered.  
Select [Switch to Day Mode] to switch to Day Mode at  
the start time, and Night Mode at the end time.  
Select [Switch to Night Mode] to switch to Night Mode  
at the start time, and Day Mode at the end time.  
Select [Disable] to disable Day/Night Mode switching.  
Important  
• [Day/Night Mode Switching] can only be set in [Timer 1].  
• [Day/Night Mode Switching] does not support [Repeat  
Interval].  
• When [Day/Night] in the Admin Viewer is set to [Auto], Day/  
Night Mode switching will not happen when a timer event is  
triggered (p. 139).  
• If the [Day/Night Mode Switching] settings switch Day/Night  
Mode while the VB-H41/610/710 Viewer is assigned camera  
control, control will be released.  
Sound Clip Upload  
(1) [Browse File]  
Specify the audio file you want to register as the  
sound clip, and then click [Add].  
(2) [Sound Clip Name]  
Set a name for the audio file to be registered as sound  
playback (up to 15 alphanumeric characters). If a  
blank field is applied, the sound clip will be deleted.  
To delete a registered audio file, click [Delete] next to  
the sound clip name you want to delete.  
Note  
Audio files must be 20 seconds or shorter and must be “.wav”  
files (µ-law PCM 8 bits sampling frequency 8000 Hz, monaural).  
Audio file samples are provided in the SOUND folder on the  
Setup CD-ROM.  
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[Access Control] Setting User Access Privileges  
Note  
The following can be set here.  
Authorized users have higher authorities than guest users.  
Authorized User Account  
Register who can access this camera.  
User Authority  
Set the authorities for authorized users and guest  
users.  
IPv4 Host Access Restrictions  
IPv4 Host Access Restrictions  
Specify the hosts from which IPv4 access is  
permitted and restricted.  
IPv6 Host Access Restrictions  
Specify the hosts from which IPv6 access is  
permitted and restricted.  
Authorized User Account  
(1) [Apply Host Access Restrictions]  
Set IPv4 host access restrictions to [Disable] or  
[Enable].  
(2) [Default Policy]  
(1) [User Name], [Password]  
If IPv4 host access restrictions are applied, select  
[Authorize Access] or [Prohibit Access] for the default  
policy.  
Enter the user name and password and then click  
[Add]. The authorized user will be added to the user  
list.  
The user name can consist of up to 15 (single-byte)  
characters using A to Z, a to z, 0 to 9, “-” (hyphen) and  
“_” (underscore).  
(3) [Network Address / Subnet]  
Create a list of permitted hosts and restricted hosts  
and set IPv4 address access for each host to [Yes] or  
[No].  
The password can consist of 6 to15 (single-byte)  
ASCII characters (space or printable characters).  
You can specify the subnet and set access  
restrictions by network or host.  
If access is prohibited, access to all ports is  
restricted.  
(2) [User List]  
A list of authorized users is shown. User authorities  
can be set for these users. Up to 50 users can be  
registered in addition to the Administrator (root).  
Also, the user list can be sorted using the S T  
buttons on the right.  
Important  
• To prohibit access via a proxy server in HTTP connection, a  
proxy server address must be set.  
To delete a user, select the applicable user from the  
user list and then click [Delete].  
• If host access restriction is set mistakenly, access to the  
setting pages themselves may be prohibited, in which case  
restoring the factory default settings will become the only  
means for recovery.  
User Authority  
Note  
If the same address is duplicated, the policy for the address that  
appears highest on the list will be applied.  
[Privileged Camera Control], [Camera Control], [Video  
Distribution], [Audio Distribution]  
Set the user authorities of authorized users and guest  
users. Select the checkboxes corresponding to the  
items you want to permit for each user.  
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[Access Control] Setting User Access Privileges  
IPv6 Host Access Restrictions  
5
(1) [Apply Host Access Restrictions]  
Set IPv6 host access restrictions to [Disable] or  
[Enable].  
(2) [Default Policy]  
If IPv6 host access restrictions are applied, select  
[Authorize Access] or [Prohibit Access] for the default  
policy.  
(3) [Prefix / Prefix Length]  
Create a list of permitted hosts and restricted hosts  
and set IPv6 address access for each host to [Yes] or  
[No].  
You can specify the prefix length and set access  
restriction by network or host.  
If access is prohibited, access to all ports is  
restricted.  
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[IPsec] Setting IPsec  
(6) [DH Group]  
Select [Group 2] or [Group 2->Group 1] for the key  
The following can be set here.  
IPsec  
generation information that will be used in the DH  
algorithm for key exchange via auto key exchange  
protocol IKE.  
Set the IPsec setting method.  
Auto Key Exchange Settings  
Set auto key exchange.  
(7) [ISAKMP SA Validity Period (min)]  
Set the duration of validity for ISAKMP SA (factory  
default setting is [480]).  
IPsec Set  
IP security can be specified through auto key  
exchange or manual setting with up to five  
communicating devices.  
IPsec Set (Auto Key Exchange)  
IPsec Sets 1 to 5 are available, and you can specify IPsec  
settings for one communication device for each IPsec Set.  
IPsec  
(1) [IPsec]  
Key settings for use with IPsec can be selected as  
[Auto Key Exchange] or [Manual].  
Auto Key Exchange Settings  
(1) [IPsec Set]  
Set IPsec Set to [Disable], [Enable in IPv4] or [Enable  
in IPv6].  
(2) [IPsec Mode]  
Set IPsec mode to [Tunnel Mode] or [Transport  
Mode].  
(3) [Destination IPv4 Address], [Destination IPv6 Address]  
(1) [IPsec SA Encryption Algorithm]  
Enter the IP address of the connection destination.  
Set the IPsec SA encryption algorithm to [AES-  
>3DES], [AES->3DES->DES] or [AES->3DES->DES -  
>NULL].  
The specified algorithm will be checked for an  
applicable encryption algorithm starting from the left.  
(4) [Source IPv4 Address], [Source IPv6 Address]  
Enter the IP address of the source.  
(5) [Security Protocol]  
Set the IPsec protocol to [ESP], [AH] or [ESP and AH].  
If [ESP] is selected, enter only the setting items  
relating to ESP.  
If [AH] is selected, enter only the setting items relating  
to AH.  
(2) [IPsec SA Authentication Algorithm]  
Set the IPsec SA authentication algorithm to  
[HMAC_SHA1_96] or [HMAC_SHA1_96->  
HMAC_MD5_96].  
The specified algorithm will be checked for an  
applicable authentication algorithm starting from the  
left.  
If [ESP and AH] is selected, enter all setting items.  
(6) [Security Gateway IPv4 Address], [Security Gateway  
IPv6 Address]  
(3) [IPsec SA Validity Period (min)]  
Set the duration of validity for IPsec SA (factory default  
setting is [480]).  
If IPsec mode is set to [Tunnel Mode] in (2), set the IP  
address of the security gateway.  
(7) [Destination Subnet Mask Length] (IPv4), [Destination  
Prefix Length] (IPv6)  
(4) [ISAKMP SA Encryption Algorithm]  
Set the SA encryption algorithm for use with auto key  
exchange protocol IKE to [AES->3DES] or [AES->  
3DES->DES].  
This setting is required only if IPsec mode is set to  
[Tunnel Mode] in (2).  
If IPv6 is used, enter a desired prefix length for the  
connection destination in the range of 16 to 128.  
If IPv4 is used, enter a desired length in the range of 1  
to 32.  
(5) [ISAKMP SA Authentication Algorithm]  
Set the SA authentication algorithm for use with auto  
key exchange protocol IKE to [SHA1] or [SHA1-  
>MD5].  
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[IPsec] Setting IPsec  
(8) [IKE Pre-Shared Key]  
(7) [Destination Subnet Mask Length] (IPv4), [Destination  
Prefix Length] (IPv6)  
Enter the pre-shared key for IKE (auto key exchange)  
(up to 127 characters).  
This setting is required only if [IPsec Mode] is set to  
[Tunnel Mode] in (2).  
If IPv6 is used, enter a desired prefix length for the  
connection destination in the range of 16 to 128.  
If IPv4 is used, enter a desired length in the range of 1  
to 32.  
Important  
If the camera is rebooted during auto key exchange  
communication, a connection error may result after rebooting.  
In this case, connect again.  
z If [Security Protocol] is set to [ESP] or [ESP and AH] in  
(5), (8) [SA ESP Encryption Algorithm] to (15) [SA ESP  
SPI (inbound)] must be set.  
5
Note  
If auto key exchange is used, it will take approximately 5 to 10  
seconds before communication with the camera starts.  
(8) [SA ESP Encryption Algorithm]  
Set the ESP encryption algorithm to [AES], [3DES],  
[DES] or [NULL] according to the encryption  
algorithm supported by the device to connect to.  
Normally [AES] or [3DES] is recommended.  
IPsec Set (Manual)  
IPsec Sets 1 to 5 are available, and you can specify IPsec  
settings for one communication device for each IPsec Set.  
(9) [SA ESP Authentication Algorithm]  
Set the ESP authentication algorithm to  
[HMAC_SHA1_96], [HMAC_MD5_96] or [No  
Authentication] according to the authentication  
algorithm supported by the device to connect to.  
If [ESP] is used alone, [No Authentication] cannot be  
selected.  
(10)[SA ESP Encryption Key (outbound)]  
Set the SA encryption key for outbound. If [AES],  
[3DES] or [DES] was selected in (8), set a 128-bit,  
192-bit or 64-bit hexadecimal, respectively. This item  
need not be set if [NULL] was selected.  
(11)[SA ESP Authentication Key (outbound)]  
Set the SA authentication key for outbound. If  
[HMAC_SHA1_96] or [HMAC_MD5_96] was selected  
in (9), set a 160-bit or 128-bit hexadecimal,  
respectively. This item need not be set if [No  
Authentication] was selected.  
(1) [IPsec Set]  
Set IPsec Set to [Disable], [Enable in IPv4] or [Enable  
in IPv6].  
(12)[SA ESP SPI (outbound)]  
Set the SA SPI value for outbound.  
Set a desired value in the range of 256 to  
4294967295.  
(2) [IPsec Mode]  
Set IPsec mode to [Tunnel Mode] or [Transport  
Mode].  
(3) [Destination IPv4 Address], [Destination IPv6 Address]  
(13)[SA ESP Encryption Key (inbound)]  
Enter the IP address of the connection destination.  
Set the SA encryption key for inbound.  
(4) [Source IPv4 Address], [Source IPv6 Address]  
If [AES], [3DES] or [DES] was selected in (8), set a  
128-bit, 192-bit or 64-bit hexadecimal, respectively.  
This item need not be set if [NULL] was selected.  
Enter the IP address of the source.  
(5) [Security Protocol]  
Set the IPsec protocol to [ESP], [AH] or [ESP and AH].  
If [ESP] is selected, enter only the setting items  
relating to ESP.  
If [AH] is selected, enter only the setting items relating  
to AH.  
(14)[SA ESP Authentication Key (inbound)]  
Set the SA authentication key for inbound.  
If [HMAC_SHA1_96] or [HMAC_MD5_96] was  
selected in (9), set a 160-bit or 128-bit hexadecimal,  
respectively. This item need not be set if [No  
Authentication] was selected.  
If [ESP and AH] is selected, enter all setting items.  
(6) [Security Gateway IPv4 Address], [Security Gateway  
IPv6 Address]  
(15)[SA ESP SPI (inbound)]  
Set the SA SPI value for inbound.  
Set a desired value in the range of 256 to  
4294967295. Since this setting is used as an ID for  
If [IPsec Mode] is set to [Tunnel Mode] in (2), set the  
IP address of the security gateway.  
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identifying the SA, be careful not to specify an  
inbound SPI whose value is already used in the SPI for  
other ESP.  
z If [Security Protocol] was set to [AH] or [ESP and AH]] in  
(5), (16) [SA AH Authentication Algorithm] to (20) [SA  
AH SPI (inbound)] must be set.  
(16)[SA AH Authentication Algorithm]  
Set the AH authentication algorithm to  
[HMAC_SHA1_96] or [HMAC_MD5_96] according to  
the authentication algorithm supported by the device  
to connect to.  
(17)[SA AH Authentication Key (outbound)]  
Set the SA authentication key for outbound. If  
[HMAC_SHA1_96] or [HMAC_MD5_96] was selected  
in (16), set a 160-bit or 128-bit hexadecimal,  
respectively.  
(18)[SA AH SPI (outbound)]  
Set the SA SPI value for outbound.  
Set a desired value in the range of 256 to  
4294967295.  
(19)[SA AH Authentication Key (inbound)]  
Set the SA authentication key for inbound. If  
[HMAC_SHA1_96] or [HMAC_MD5_96] was selected  
in (16), set a 160-bit or 128-bit hexadecimal,  
respectively.  
(20)[SA AH SPI (inbound)]  
Set the SA SPI value for inbound.  
Set a desired value in the range of 256 to  
4294967295. Since this setting is used as an ID for  
identifying the SA, be careful not to specify an  
inbound SPI whose value is already used in the SPI for  
another AH.  
Important  
• To run this camera with IPsec, the communicating devices  
and network must be set beforehand. Contact your System  
Administrator for these settings.  
• When connecting with IPsec, set the camera IP address  
manually.  
For IPv4 addresses, use addresses set with [Network] >  
[IPv4 Address Setting Method] > [Manual].  
For IPv6 addresses, use addresses set with [Network] >  
[IPv6 Address (Manual)].  
• If any setting is changed from the [IPsec] menu, the camera  
may become inaccessible from the active web browser.  
Check beforehand the precautions in “Important” in “[Reboot  
Note  
If IPsec is used, video transmission performance drops.  
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[SSL/TLS] Setting HTTP Communication Encryption  
Certificate Management  
The following can be set here.  
Certificates  
Create an SSL/TLS certificate.  
Certificate Management  
Manage the SSL/TLS certificate.  
5
Encrypted Communications  
Set the encrypted communication.  
(1) [Generate Certificate Signing Request]  
Click [Exec] to create server private key and a self-  
certification authority private key to generate a  
certificate signing request. Once processed, the  
certificate signing request will appear in a separate  
window.  
Certificates  
Note  
Generating a certificate signing request takes time, so it is  
recommended that you stop video transmission and upload  
processes.  
(2) [Display Certificate Signing Request Details]  
Click [Exec] to view the details of the certificate  
signing request.  
(1) [Create Self-Signed Certificate]  
After entering each of the following settings, click  
[Exec] to create a self-signed certificate. Follow the  
instructions in the message and reboot. The certificate  
created will take effect after rebooting.  
(3) [Install Server Certificate]  
Perform this operation to install a server certificate.  
Click [Browse] to select the certificate file for  
installation, then click [Exec]. The certificate installed  
will take effect after rebooting.  
Note  
Creating a certificate takes time, so it is recommended that you  
stop video transmission and upload processes.  
(4) [Install Intermediate Certificate]  
(2) [Certificate Status]  
Perform this operation to install an intermediate  
certificate. Select the certificate file to be installed  
using the [Browse] button and click [Exec]. The  
installed certificate will take effect after rebooting.  
If no certificate is installed, [Not Installed] will appear.  
If a certificate is installed, [Installed] will appear.  
(3) [Country (C)]  
Enter the country code.  
Note  
(4) [State/Province (ST)], [Locality (L)], [Organization (O)],  
[Organizational Unit (OU)], [Common Name (CN)]  
Enter state/province name, locality, organization  
name, organizational unit and common name in ASCII  
characters (spaces or printable characters). Enter a  
FQDN format host name, etc. to set the common  
name (required).  
To install an intermediate certificate and a primary intermediate  
certificate, use a text editor or similar software to place them in  
the same file and install them as an intermediate certificate.  
(5) [Delete Certificate]  
Click [Exec] to delete the certificate. However, if SSL  
communications are enabled, the certificate cannot  
be deleted. Set [SSL Communications] to [Disable]  
before deleting a certificate. The deletion will take  
effect after rebooting.  
(5) [Validity Period Start Date], [Validity Period End Date]  
Set the validity period of the certificate to be created in  
the range of 2001/01/01 to 2031/12/31 (required when  
creating a self-signed certificate).  
(6) [Display Server Certificate Details]  
Click [Exec] to view the details of the certificate.  
(7) [Self CA Certificate]  
Important  
Used for the purpose of testing SSL communications,  
but otherwise not normally used.  
With regard to security, it is recommended that you use a self-  
signed certificate where complete security does not need to be  
ensured through operation tests, etc. For system operation,  
acquire and install a certificate issued by a CA.  
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(8) [Backup]  
Click [Exec] to perform a backup of the certificates  
and private key. This operation can only be performed  
via SSL communications.  
(9) [Restore]  
Installs the certificates and private key from  
backup. Click [Browse] to select the backup file,  
then click [Exec]. This operation can only be  
performed via SSL communications, and will take  
effect after rebooting.  
Encrypted Communications  
(1) [SSL Communications]  
Set SSL communications to [Disable] or [Enable]. The  
setting will take effect after rebooting.  
However, if no certificate is installed, SSL  
communications cannot be changed to [Enable].  
Note  
• It may take a few minutes to generate an SSL key.  
• If SSL communications are used, video transmission  
performance drops.  
• Depending on the type of the certificate being installed on the  
camera, a dialog box may appear indicating that the web  
browser has accepted the certificate and a connection can be  
made.  
If the dialog box does not appear, register the CA certificate in  
the web browser.  
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[Memory Card] SD Memory Card Operations and Settings  
• When a network error occurs during recording-mode stream,  
video is saved in the JPEG format regardless of the [Video  
Format] setting (the frame rate is fixed at 1 fps).  
The following can be set here.  
SD Card Operations  
Perform SD memory card operations.  
• Video size and quality of the recorded video are made  
according to the settings in the [Video] menu.  
SD Card Information  
Display information about the SD memory card.  
(4) [Pre-event Buffer (number of frames)] / [Pre-event  
Buffer (sec)]  
5
Enter the number of frames or seconds of video to be  
buffered before the event. The maximum amount is  
number of frames for a [JPEG] selection and number  
of seconds for an [H.264] selection in [Video Format].  
SD Card Operations (unmount status)  
(5) [Post-event Buffer (number of frames)] / [Post-event  
Buffer (sec)]  
Enter the number of frames or seconds of video to be  
buffered after the event. The maximum amount is  
number of frames for a [JPEG] selection and number  
of seconds for an [H.264] selection in [Video Format].  
(1) [Mount/Unmount]  
In unmount status, [Mount] will appear. Click [Mount]  
to mount the SD memory card.  
(6) [Overwrite videos]  
Select [Enable] or [Disable] for the overwrite setting of  
video that is recorded to an SD memory card when an  
event occurs. If you select [Enable], videos recorded  
using an event and timer will be overwritten.  
Overwriting is performed when the number of  
recordings that can be stored (100,000 files) for each  
of events and timers is exceeded. Overwriting is not  
performed when there is insufficient space on the SD  
memory card.  
Note  
SD, SDHC and SDXC memory cards can be used with the  
camera.  
When an SD memory card is inserted in the card slot, it is  
mounted automatically. It is also mounted automatically if  
inserted in the camera at the time of booting.  
For inserting and removing the SD memory card, see “Installation  
Guide” > “Using an SD Memory Card”.  
(2) [Operation Settings]  
Set write operations to the SD memory card to [Save  
Log] or [Save Logs and Videos].  
Important  
• When an H.264 video is saved to an SD memory card, the  
following restrictions apply to [H.264] of [Video].  
- Only [Use bit rate control] can be selected for [Bit Rate  
Control].  
- Only [3072] or less can be selected for [Target Bit Rate  
(kbps)].  
Note  
• The following settings and operations will record video on an  
SD memory card.  
- When a network error occurs during recording-mode stream  
- When [Video Record Action] in the [Event] menu (p. 62) is  
set to [Record to SD Card], and an event (volume detection,  
external device input or timer) setting is enabled and  
[Enable] is selected for [Video Record]  
- Only one of [0.5], [1], and [1.5] can be selected for [I  
Frame Interval (sec)].  
• Since the [Pre-event Buffer] and [Post-event Buffer] set the  
maximum value, it may not be possible to record the  
specified number of frames or seconds of video depending  
on conditions.  
- When manually recorded to SD memory card from the  
Admin Viewer (p. 142)  
• New files cannot be saved to the SD memory card if there is no  
free space.  
(3) [Video Format]  
(7) [Format]  
Select the [JPEG] or [H.264] video format to make  
recordings to an SD memory card. If [H.264] is  
selected, select [Use bit rate control] under [Bit Rate  
Control] in [Video]. Video is recorded in this format  
when [Record to SD Card] is selected in [Video  
Record Action] (p. 62) of the [Event] menu.  
Click [Exec] to format the SD memory card.  
Note  
• When [JPEG] is selected in [Video Format], video is always  
recorded at a 1 fps frame rate.  
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SD Card Operations (mount status)  
SD Card Information  
(1) [SD Card Recognition]  
Displays the status of the SD memory card. The three  
status messages are [SD Card Not Inserted], [Not  
Mounted] and [Mounted].  
(1) [Mount/Unmount]  
In mount status, [Unmount] will appear. Click  
[Unmount] to unmount the SD memory card.  
(2) [SD Card Operation Status]  
Displays the operation status of the SD memory card.  
The three status messages are as follows.  
• [Operable]: This status indicates that any operation  
may be performed.  
• [Recreating video management information]: This  
status indicates that video management information  
is being recreated. Other operations cannot be  
performed.  
Important  
Be sure to perform the unmount process when turning off the  
power to the camera or removing the SD memory card. Failing  
to unmount first may result in management file problems or the  
SD memory card becoming inaccessible.  
(2) [Operation Settings], [Video Format], [Pre-event  
Buffer], [Post-event Buffer], [Overwrite videos]  
These settings are the same as in “SD Card  
Operations (unmount status)”.  
• [Deleting videos]: This status indicates that videos  
are being deleted. Other operations cannot be  
performed.  
(3) [Delete Videos]  
(3) [Video Management Information Status]  
Displays the status of the video management  
information. The two status messages are as follows.  
• [Normal]: This status indicates that video  
management information is normal.  
Click [Exec] to delete videos from the SD memory  
card. During deletion, an indicator will appear to the  
right of [Exec].  
Note  
• [Video Management Information Recreation  
Required]: This status indicates that management  
files are corrupted or not consistent with saved  
video files. It is necessary to click [Exec] in  
[Recreate Video Management Information] to  
recreate video management information.  
• It may take 40 minutes or more to delete videos from the SD  
memory card.  
• Deleting videos takes time, so it is recommended that you stop  
video transmission and upload processes.  
(4) [Recreate Video Management Information]  
Click [Exec] to recreate the video management  
information.  
(4) [Video Saving]  
Displays whether or not videos can be saved to the  
SD memory card.  
• [Can Save]: Indicates that videos can be saved to  
the SD memory card.  
During re-creation, an indicator will appear to the right  
of [Exec]. The SD memory card is inaccessible during  
this time.  
• [Cannot Save]: Indicates that videos cannot be  
saved to the SD memory card. This status may be  
caused when the SD memory card is not mounted,  
the video file count upper limit has been reached,  
the video management file is corrupted or the card  
is write-protected.  
Note  
• It may take 90 minutes or more to recreate video management  
information.  
• Recreating video management information takes time, so it is  
recommended that you stop video transmission and upload  
processes.  
(5) [SD Card Capacity (KB)]  
Displays the SD memory card storage capacity.  
(6) [Used Capacity (KB)]  
Displays information about storage used on the SD  
memory card.  
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[Memory Card] SD Memory Card Operations and Settings  
Important  
Information recorded to the SD memory card may be regarded  
as “personal information”. Take sufficient precautions for  
handling this information when releasing to third parties for  
disposal, transfer or repair.  
Note  
• For accessing files saved to the SD memory card, see “SD  
5
• An SD memory card can store a total of 100,000 files regardless  
of recording format.  
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[Reboot Item] Setting Items Requiring Rebooting  
The following settings that require rebooting before  
changes take effect can be found on a single page.  
Important  
These settings relate to network connectivity. If any setting is  
LAN, IPv4, IPv6, Installation Conditions (VB-H41  
only), HTTP Server  
changed to a value that may disable camera connection from  
the active web browser, a dialog box appears and alerts the  
user.  
Click [OK] to apply the new setting.  
Depending on the new setting, it may not be possible to  
connect to the camera again after rebooting. If this happens, a  
candidate URI for reconnecting the camera will appear if  
available.  
Try the URI displayed to reconnect the camera.  
If you cannot connect to the camera through the displayed URI,  
contact your System Administrator.  
* Settings related to network connectivity in the [Reboot Item] menu  
are [LAN Interface], [Maximum Packet Size], [IPv4 Address  
Setting Method], [IPv4 Address], [Subnet Mask], [IPv4 Default  
Gateway Address], [AutoIP], [IPv6], [Auto (RA)], [Auto  
(DHCPv6)], [IPv6 Address (Manual)], [Prefix Length], [IPv6  
Default Gateway Address], [HTTP Port] and [HTTPS Port].  
(1) [LAN]  
LAN interface, maximum packet size settings (p. 47)  
(2) [IPv4]  
IP address, IPv4 settings, etc. (p. 47)  
(3) [IPv6]  
Settings regarding IPv6 (p. 48)  
(4) [Installation Conditions]  
Dome setting (p. 54)  
(5) [HTTP Server]  
Authentication method, HTTP, and HTTPS port  
settings (p. 61)  
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[Maintenance]  
Viewing Event Logs and Current Settings and Performing Maintenance  
The following items can be used here.  
Tool  
Display or Initialize Camera Settings  
5
Tool  
(1) [View Logs]  
Display a history of camera operations and  
connections to each viewer, etc.  
(2) [View Current Settings]  
Display a list of current settings.  
(3) [Reboot]  
The camera is rebooted.  
(4) [Restore Settings]  
Discard user-defined settings and restore all setting  
items to factory default settings except camera  
administrator password, network setting, date, time,  
time zone, SSL certificate, encrypted communications  
and host access restrictions. Executing this operation  
will reboot the camera automatically.  
Caution  
You must not turn off the camera while it is  
performing the [Restore Settings] operation.  
Turning off the camera at this stage may result in  
making it unable to boot correctly.  
Never touch the camera head during  
initialization. Initialization failure or malfunction  
may result.  
Note  
• It is recommended that you write down all current setting  
values before restoring factory default settings in [Restore  
• The camera can be restored to factory default settings using  
the reset switch as well. Note, however, that this will reset all  
camera settings to factory default settings except for date and  
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Chapter  
6
Admin Tools  
Privacy Mask Setting  
Panorama Image Registration  
View Restriction Setting  
Camera Preset Setting  
Intelligent Function Setting  
Viewing Logs  
Managing SD Memory Card Video  
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Admin Tools Overview  
Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs.  
Admin Tools (p. 82)  
Panorama Creation Tool (p. 87)  
This is the top page of Admin Tools. All tools can be  
launched from this page.  
A panorama image creation tool that shows the entire  
area that can be captured by this camera. Once a  
panorama image is captured and registered, it is shown in  
the panorama display panel of the viewer. As the  
panorama image is also shown when view restrictions and  
presets are set, you can see at a glance which part of the  
entire area the set area is occupying.  
Privacy Mask Setting Tool (p. 83)  
(p. 90)  
View Restriction Setting Tool  
A tool that lets you hide areas you do not want to be seen  
by setting privacy masks. Up to eight areas can be  
masked, allowing thorough protection of privacy.  
The View Restriction Tool restricts the viewable capture  
range in the VB Viewer. You can set the desired range  
with the mouse by referring to the preview in panorama  
mode.  
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Admin Tools Overview  
Preset Setting Tool (p. 94)  
Log Viewer (p. 113)  
A tool that lets you set presets and the home position  
visually. You can make the desired settings with the  
mouse by referring to the preview in panorama or full  
image mode. You can also set [Preset Tour] whereby the  
camera tours and monitors multiple presets.  
This viewer shows the logs of operating conditions of the  
camera.  
6
Note  
On the control panel of Windows, the decimal point in a value is  
always indicated by “.” regardless of the settings of [Region and  
Language]. Also, the date is shown in the “yyyy/mm/dd” or “mm/  
dd” format, while the time is shown in the “hh:mm:ss” format. (y,  
m, d, h, m, and s indicate year, month, day, hour, minute, and  
second, respectively)  
Intelligent Function Setting Tool  
This tool is used to set intelligent functions that perform  
uploads, notify the viewer, record a log, etc., if a change  
has occurred in the captured image due to movement of a  
subject. By setting the conditions, you can let the camera  
detect events such as “moving object”, “abandoned  
object”, “removed object”, “camera tampering”,  
“passing”, etc. You can view the image on the camera  
while setting the position and size of the detection area  
and line, detection conditions, etc.  
Recorded Video Utility (p. 116)  
This is a utility for browsing and managing video recorded  
on SD memory cards inserted in the camera. You can  
display a list of recorded video, play it back, delete it and  
download it.  
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Accessing the Admin Tools  
Launching the Admin Tools  
The Admin Tools can be launched from the top page of  
the camera.  
Start the top page of the camera (p. 42).  
1
Click [Admin Tools].  
2
A user authentication window appears.  
Enter a user name and password and click [OK]  
3
The Admin Tools top page will appear.  
(3)  
(1)  
(2)  
(4)  
(1) [Admin Viewer]  
Click to launch Admin Viewer.  
(2) [Setting Page]  
Click to launch Setting Menu.  
(3) [Back to top]  
Click this button to navigate to the top page.  
(4) [Admin Tools]  
Click the buttons of any tool to launch Admin Tools.  
Important  
The Admin Tools Certificate must be installed on any PCs using  
[Admin Tools]. (p. 26)  
Note  
• The first time you launch any of the Admin Tools, wait about 5  
to 10 seconds until the software is downloaded to your PC.  
From then on, launching will be quicker. Also, when accessing  
via SSL encrypted communication, download time will take  
longer (about 20 to 30 seconds).  
• None of the following tools can be launched concurrently:  
Privacy Mask Setting Tool, Panorama Creation Tool, View  
Restriction Setting Tool, Preset Setting Tool and Intelligent  
Function Setting Tool.  
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Privacy Mask Setting Tool  
A tool that lets you cover certain areas on the camera image with privacy masks.  
When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera image.  
You can set privacy masks  
for up to eight areas while  
checking the image on the  
camera.  
6
Display Screen of Privacy Mask Setting Tool  
(1)  
(2) (3)  
(7)  
(8)  
(9)  
(10)  
(11)  
(12)  
(13)  
(14)  
(15)-1  
(15)-2  
(15)  
(15)-3  
(15)-4  
(15)-5  
(6) (5)(4)  
(16)  
(17)  
(1) Image Display Area  
be performed.  
The image currently captured by the camera is  
shown. Privacy masks can be resized/moved in the  
image display area.  
(3) [Switch Screen Size] button  
Each time this button is clicked, the screen size of the  
image display area switches between “480 x 270” and  
“960 x 540”.  
Pan, tilt, and zoom operations are the same as in the  
VB-H41/610/710 Viewer. For details, see “How to  
(4) [BLC] (Back Light Compensation) button  
This button turns on/off backlight compensation. This  
control is effective when the image is dark due to  
backlight.  
(2) [Switch Mouse Operation] button  
Each time this button is clicked, the button switches  
(5) [Obtain/Release Camera Control] button  
between  
and  
, and the mouse operation in the  
This button is used to obtain/release the camera  
control privileges. For details, see “Obtaining Camera  
Control Privileges” (p. 128). If camera control  
privileges have not yet been obtained elsewhere,  
such as in the Admin Viewer, the control privileges will  
image display area changes.  
When the button is set to  
, privacy masks can be  
resized/moved. While in this mode, the camera  
orientation will not change.  
When the button is set to  
, pan/tilt operations can  
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be obtained the moment the Privacy Mask Setting  
Tool is launched.  
(17)[Save settings]  
Save the privacy mask settings specified under  
[Detailed Settings] in the camera.  
(6) [Control for Admin] button  
Displays the Control for Admin Panel (p. 120).  
(7) Registered Privacy Mask Display Area (Capture area)  
You can check the settings for the area where the  
camera can physically capture privacy masks.  
Setting the Privacy Mask Area  
Set the privacy mask area while checking the image on  
the camera.  
Even if a panorama image is saved in the camera, it  
will not be displayed here.  
If you have not yet obtained the camera control  
privileges, click the [Obtain/Release Camera Control]  
button and obtain the control privileges.  
1
(8) [Registered Privacy Masks]  
Show the number of registered privacy masks. You  
can set up to eight privacy masks.  
Set the position and size of the privacy mask area.  
2
(9) [Next]  
A preview frame showing the privacy mask area is  
shown in the image display area.  
When multiple privacy masks are set, clicking this  
button switches to the privacy mask selected.  
(10)[Color]  
Choose the color for the privacy mask area. All  
privacy mask areas are set to the selected color.  
(11)[Quick adding]  
Add a privacy mask area and save it in the camera.  
(12)[Quick change]  
Change a privacy mask area and save it in the  
camera.  
If you want to change the size, drag the square  
markers () positioned at the four sides of the preview  
frame. Drag from inside the frame to move the privacy  
mask area.  
If you want to cancel the changes and restore the  
settings saved in the camera, click [Restore settings].  
(13)[Delete]  
Delete the privacy mask area selected from the  
camera.  
(14)[Image Stabilizer]  
Show the usage condition of the image stabilizer. Set  
the image stabilizer under [Camera] in the Setting  
page (p. 53).  
Click [Quick adding] to save the privacy mask area.  
3
The set privacy mask area is saved in the camera.  
(15)[Detailed Settings]  
Show the detailed settings.  
(15)-1 [Enable privacy mask] checkbox  
Select the checkbox if you want to enable the  
selected privacy mask area settings.  
(15)-2, (15)-3 [Get camera info]  
Load the current camera angle. Load the pan, tilt,  
and zoom settings of the camera and show them in  
(15)-2.  
You can set up to eight privacy masks. Repeat the  
setting operations to set multiple privacy mask areas.  
(15)-4 [Privacy Mask Position and Size]  
Set left and upper edge, width, and height of the  
privacy mask.  
Confirm privacy mask areas.  
4
Saved privacy mask areas are shown in the image  
display area and registered privacy mask display  
area (capture area).  
(15)-5 [Preview settings]  
The settings will be reflected in the image display  
area and in the registered privacy mask display  
area (capture area).  
(16)[Restore settings]  
Clear the settings you have specified on the screen of  
the tool and restore the settings saved in the camera.  
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Privacy Mask Setting Tool  
VB-H41  
(1)  
Important  
(2) (3) (4)  
• The privacy mask areas are also part of the intelligent  
function detection area. Subject movement may be seen.  
• Privacy masks are applied to all images transmitted from the  
camera (live video, uploaded images, recorded video, video  
recorded to an SD memory card).  
• Privacy mask areas cannot be set in digital zoom areas.  
• Privacy masks set at a zoom position close to the tele end  
may deviate slightly from the specified position.  
VB-H610VE/VB-H610D/VB-H710F  
6
• Set the privacy mask area to a somewhat larger size than the  
area you want to hide. Also, be sure to confirm that after  
setting a privacy mask, the area you want to hide does not  
become visible when the camera direction is altered by pan,  
tilt, or zoom operations.  
(1)  
(3)  
• If the privacy mask settings were changed after a panorama  
image was saved using the Panorama Creation Tool, the  
panorama image must be recreated using the Panorama  
Creation Tool.  
(1) Privacy Mask Area  
• Reconfigure all privacy mask positions and sizes when  
reconfiguring privacy mask settings after the image stabilizer  
setting was changed.  
Enabled privacy mask areas are shown filled with  
color. Disabled privacy mask areas are just shown  
in a frame.  
(2) View Restriction Area  
This is the area set with the View Restriction Setting  
Tool.  
(3) Privacy Mask Area  
Privacy masks for which the [Enable privacy mask]  
checkbox is selected are shown filled with color.  
Privacy masks that are not selected are shown in a  
hatched frame.  
(4) Maximum Wide-angle Area  
This is the visible area when the camera is at  
maximum wide angle. This area is only shown  
when a privacy mask area (3) is being dragged.  
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How to Delete  
Changing/Deleting a Privacy Mask Area  
Select the privacy mask area you want to delete and click  
[Delete].  
How to Change  
The privacy mask area that was saved in the camera is  
deleted.  
Select the privacy mask area you want to change.  
1
Click the privacy mask area you want to change in the  
registered privacy mask display area (capture area)  
or select a privacy mask area by clicking [Next].  
Change the position and size of the privacy mask area.  
2
Privacy mask areas can be changed using the mouse  
or by entering values.  
Entering values  
Click [Detailed Settings].  
Enter a value for the [Privacy Mask Position and Size]  
and click [Preview settings] to check the position and  
size of the preview frame.  
Click [Get camera info] to load the current pan, tilt,  
and zoom settings.  
If you want to cancel the changes and restore the  
settings saved in the camera, click [Restore settings].  
Click [Quick change] to save the privacy mask area.  
3
The changed privacy mask area is saved in the  
camera.  
Note  
Select a disabled privacy mask and click [Quick change] to  
enable it.  
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Panorama Creation Tool  
A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing  
pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the  
set area is occupying.  
6
Create/capture a panorama image with the Panorama Creation Tool and save  
it in the camera.  
Admin Viewer  
Preset Setting Tool  
You can see at a glance which  
part of the entire area the  
displayed area is occupying.  
Important  
If the privacy mask settings were changed using the Privacy Mask Setting Tool, it is  
recommended that you recreate the panorama image to reflect the new privacy mask  
settings in the panorama image.  
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Display Screens of Panorama Creation Tool  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(12)  
(13)  
(7)  
(8)  
(14)  
(11)  
(9)  
(10)  
(1) [Load from camera]  
Capturing a Panorama Image  
Show the panorama image saved in the camera.  
Click [Start Panorama Creation].  
(2) [Save to camera]  
1
Save the currently shown panorama image in the  
camera.  
The capture is started.  
Change the settings for [Exposure Lock], [White  
Balance Lock], and [Focus Lock] as necessary.  
(3) [Load from file]  
Show JPEG files as a panorama image.  
(4) [Save to file]  
Save the currently shown panorama image as a JPEG  
file.  
(5) Creation date and time  
Show the date and time a panorama image was  
captured or loaded from a JPEG file.  
To stop the capture when underway, click [Cancel].  
(6) [Clear]  
Delete the currently shown panorama image.  
(7) Panorama Image Display Area  
Show the panorama image.  
(8) [Cancel]  
Stop the capture of a panorama image.  
When you position the mouse pointer over the  
panorama image, a white grid is shown. If you want to  
recapture part of the panorama, position the pointer  
inside the grid, right-click and select [Recapture].  
(9) [Start Panorama Creation]  
Start capturing a panorama image.  
(10)[Finish Panorama Creation]  
Confirm the captured panorama image.  
(11)Status Display  
Show the panorama image capturing status, such as  
[Capturing images...], etc.  
(12)[Exposure Lock]  
Select [Center] or [Current Position] for the auto  
exposure lock position.  
To recapture an entire panorama image, click [Start  
Panorama Creation] again.  
(13)[White Balance Lock]  
Set the white balance to [Do not lock], [Center], or  
[Current Position].  
Note  
• While a panorama image is being captured, the image  
stabilizer function is temporarily disabled.  
(14)[Focus Lock]  
• While a panorama image is being created, the connection of  
anyone other than Administrators is cut off.  
Set the focus to [Do not lock], [Center], or [Current  
Position].  
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Panorama Creation Tool  
• When a small value is entered for [Maximum Frame Rate:  
Video Transmission] under [Video] > [JPEG] in the Setting  
page, panorama capture is slowed down.  
Opening a Panorama Image from Image  
Files/Saving as Image Files  
When the capture is complete, click [Finish Panorama  
Creation] if the image is satisfactory.  
You can open image files as a panorama image or save a  
captured panorama image as an image file. Only JPEG  
image files created using Panorama Creation Tool can be  
handled.  
2
Saving/Deleting a Panorama Image  
How to Open from Image Files  
Click [Load from file] and then select the image files you  
want to use in the displayed dialog box.  
How to Save  
6
Click [Save to camera], and then click [OK] in the  
displayed dialog box.  
The panorama image is saved to the camera.  
How to Save  
Click [Save to file] and then select the folder you want to  
save the image file in and enter the file name in the  
displayed dialog box.  
How to Delete  
To delete the panorama image saved to the camera,  
click [Clear].  
1
The image in the panorama image display area will be  
cleared.  
Click [Save to camera], and then click [OK] in the  
displayed dialog box.  
2
The panorama image saved in the camera is deleted.  
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View Restriction Setting Tool  
View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been  
set, you can limit the displayable capture range using the viewer.  
To limit zoom or a certain field of view when publishing live video, use  
the View Restriction Setting Tool to set the view restrictions easily.  
[Apply View Restriction Setting]  
Restrictions set by the View Restriction Setting Tool are applied in the following cases.  
• When the Admin Viewer is accessed with authorized user authorities  
• When the VB Viewer is accessed  
• When accessed via RM-Lite  
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View Restriction Setting Tool  
Display Screens of View Restriction Setting Tool  
(1)  
(2) (3)  
(6)  
(6)-1  
(6)-2  
(6)-3  
(7)  
(8)  
(9)  
6
(10)  
(11)  
(5) (4)  
(12)  
(13)  
(1) Image Display Area  
(6)-3 Telephoto preview frame (yellow frame)  
Telephoto restriction setting (restriction of  
maximum zoom ratio)  
The image currently captured by the camera is shown.  
Pan, tilt, and zoom operations are the same as in the  
VB-H41/610/710 Viewer. For details, see “How to  
(7) [Digital Zoom]  
The current digital zoom usage status of the camera is  
shown in real time.  
(2) [Switch Mouse Operation] button  
Click the button to switch to  
the mouse pointer to the image display area and click  
to operate the pan and tilt. Click the button again to  
. In this mode, move  
(8) [Image Stabilizer]  
The current image stabilizer usage status of the  
camera is shown in real time.  
return to  
.
(9) [Apply the view restriction]  
(3) [Switch Screen Size] button  
To use view restrictions, select this checkbox.  
Each time this button is clicked, the screen size of the  
image display area switches between “480 x 270” and  
“960 x 540”.  
(10)View restriction setting entry boxes and [Get value]  
You can enter a value in each view restriction setting  
entry box to change the applicable setting. You can  
load the values for the current camera angle to the  
view restriction settings by clicking [Get value].  
(4) [Obtain/Release Camera Control] button  
This button is used to obtain/release the camera  
control privileges. For details, see “Obtaining Camera  
• View restriction settings  
[Upper Limit]: Top limit of the view restriction. Click  
[Get value] to load the top edge  
value of the current camera angle.  
[Lower Limit]: Bottom limit of the view restriction.  
Click [Get value] to load the bottom  
edge value of the current camera  
angle.  
(5) [Control for Admin] button  
Displays the Control for Admin Panel (p. 120).  
(6) [Panorama Screen]  
The panorama image registered in the camera is  
shown. View restriction preview frames, representing  
the view restriction setting values, are also shown. You  
can drag the frames to change their shapes, with the  
new settings being reflected in View Restriction  
Settings.  
[Left Limit]:  
Left limit of the view restriction. Click  
[Get value] to load the left edge value  
of the current camera angle.  
[Right Limit]: Right limit of the view restriction.  
Click [Get value] to load the right  
edge value of the current camera  
angle.  
[Telephoto]: Telephoto limit of the view restriction.  
Click [Get value] to load the zoom  
ratio of the current camera angle.  
• View restriction preview frame  
(6)-1 Pan/tilt preview frame (red frame)  
Range of field of view defined by  
top/ bottom/left/right edges  
(6)-2 Wide-angle preview frame (green frame)  
Wide-angle restriction setting (restriction of  
capture frame)  
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[Wide-angle]: Wide-angle limit of the view restriction.  
Click [Get value] to load the zoom  
Setting by Loading Position Information from  
Image in Image Display Area  
ratio of the current camera angle.  
Select the [Apply the view restriction] checkbox.  
(11)[Display in panorama screen]  
1
Apply the current view restriction settings to the  
panorama screen. At this point, the settings are not  
yet saved in the camera. Be sure to click [Save  
settings].  
Click the [Obtain/Release Camera Control] button to  
obtain the control privileges of the camera.  
2
(12)[Restore settings]  
Operate the camera to adjust the top edge, bottom  
edge, left edge, right edge, telephoto, or wide angle to  
desired positions, and click [Get value] each time.  
Clear the settings you have specified on the screen of  
the tool and restore the settings saved in the camera.  
3
(13)[Save settings]  
The loaded view restriction can be checked in the  
view restriction setting entry box or view restriction  
preview frame.  
Save the set view restriction in the camera.  
After the view restriction has been set, be sure to save  
the settings in the camera by clicking [Save settings].  
Setting View Restrictions  
You can set view restrictions by entering values in the  
view restriction setting entry boxes, or by changing the  
current settings in the view restriction preview frame of the  
panorama screen or from the camera angle in the image  
display area. Select appropriate settings according to the  
environment in which the camera is operated or the  
purpose for which it is used.  
Click [Save settings].  
4
The settings are saved in the camera.  
Use the preview frame on the panorama  
Important  
• If you have changed the camera mounting method,  
recapture the panorama image and register it again.  
image to set view restrictions.  
Select the [Apply the view restriction] checkbox.  
• The panorama screen may be slightly different from the  
actual image. After view restrictions have been set, be sure  
to confirm with the VB Viewer that the view restrictions have  
been reflected correctly.  
1
• Confirm the settings using the VB Viewer. (View restrictions  
are not applied to the image display area of this tool, nor to  
the Admin Viewer.)  
Drag to change the [Pan/tilt preview frame (red  
frame)], [Telephoto preview frame (yellow frame)], or  
[Wide-angle preview frame (green frame)] shown on  
the panorama screen to set view restrictions.  
2
• If the image stabilizer or digital zoom setting has been  
changed, check the view restriction settings again.  
When the telephoto/wide-angle preview frames are  
enlarged/shrunk, the aspect ratio remains the same.  
At this time, you can also enter view restrictions by  
entering values in the view restriction setting entry  
boxes. If you have adjusted the view restriction  
settings, click [Display in panorama screen]. The  
settings are reflected in the preview frame of the  
panorama screen.  
Note  
• Even when view restrictions are set, an area outside the view  
restriction may still appear momentarily when the camera is  
controlled near the boundary of the view restriction.  
• To cancel the view restrictions, clear the [Apply the view  
restriction] checkbox and then click [Save settings].  
• If the setting fields are cleared while the [Apply the view  
restriction] checkbox is selected, the maximum view restriction  
will be set.  
Click [Save settings].  
3
• The controllable range and range that can be captured are as  
follows.  
Confirm that the settings have been applied correctly,  
and then click [Save settings] to save the settings in  
the camera.  
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View Restriction Setting Tool  
Maximum wide-angle viewing angle  
Pan controllable area  
Maximum horizontal captured area  
• The pan and tilt ranges vary depending on the zoom ratio  
(view angle).  
6
Setting view restrictions When wide-angle is selected,  
automatically restricts  
the camera operating  
angle.  
the capture of the camera  
operating angle would exceed  
the view restrictions if it  
remained the same. Therefore, it  
is narrowed automatically.  
View restrictions  
Camera operating angle  
Captured image range  
Camera  
• If the view restriction will be exceeded as a result of controlling  
the zoom toward the wide-angle side, the camera will first pan  
and tilt to a position where the maximum wide-angle zoom will  
be within the viewing restriction area. Wide-angle zoom control  
will then be enabled within the view restriction area.  
After panning and  
First, the center of the  
maximum wide-angle  
zoom is panned and  
tilted.  
tilting, wide-angle zoom  
control is enabled within  
the view restriction.  
Captured image  
Restricted view angle  
Zoom  
out  
Zoom  
out  
• Reducing the view restriction may also reduce the zoom range.  
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Preset Setting Tool  
A tool that lets you set presets and the home position. You can make the desired settings with the mouse by referring to the  
preview in the panorama or full image mode. You can also set Preset Tour whereby the camera tours and monitors multiple  
presets.  
Preset Setting Tool  
Set preset tour after the  
presets have been set.  
Reflecting in the viewer  
Executing preset tour  
Important  
If you want to use intelligent functions, it is strongly recommended that you  
use the Preset Setting Tool to register a preset that corresponds to the camera  
position of the area where you want to use intelligent functions.  
Presets that were set with the Preset Setting Tool cannot be used for  
the settings of intelligent functions.  
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Preset Setting Tool  
Display Screens of Preset Setting Tool  
Preset Setting Tool has two display screens, the [Preset] tab and the [Preset Tour] tab.  
With the [Preset] tab, up to 20 presets and the home position are set while referring to the panorama screen or full image.  
With the [Preset Tour] tab, Preset Tour is set whereby the camera tours and monitors multiple presets.  
The following explains the [Preset] tab display screen.  
For the [Preset Tour] tab, see “Preset Tour” (p. 99).  
[Preset] Tab Display Screen  
(1)  
(2) (3)  
(6)  
(13)  
(14)  
6
(7)  
(8)  
(9)  
(10)  
(11)  
(11)-1  
(15)  
(16)  
(17)  
(11)-2  
(12)  
(18)  
(19)  
(5) (4)  
(20)  
(21)  
(1) Image Display Area  
(6) [Panorama Screen]  
The image currently captured by the camera is  
shown.  
Pan, tilt, and zoom operations are the same as in the  
VB-H41/610/710 Viewer. For details, see “How to  
The panorama image registered in the camera is  
shown. A preset preview frame (yellow) reflecting the  
preset settings is shown, where you can drag to resize  
or move the frame and reflect the new frame in the  
preset settings. Also, if view restrictions are set, those  
areas are shown in a blue frame.  
(2) [Switch Mouse Operation] button  
Click the button to switch to  
the mouse pointer to the image display area and click  
to operate the pan and tilt. Click the button again to  
. In this mode, move  
(7) [Preset] tab, [Preset Tour] tab  
Switch between the preset setting tab and preset tour  
setting tab.  
return to  
.
(8) [Preset/Home Position] selection box  
Select the preset (from 1 to 20) or [home position] you  
want to set.  
(3) [Switch Screen Size] button  
Each time this button is clicked, the screen size of the  
image display area switches between “480 x 270” and  
“960 x 540”.  
(9) [Quick Registration]  
Load the current camera position, and register them  
as preset settings.  
(4) [Obtain/Release Camera Control] button  
This button is used to obtain/release the camera  
control privileges. For details, see “Obtaining Camera  
(10)[Preset Name]  
You can enter a preset name of up to 64 characters.  
You can set a name in alphanumeric characters. Be  
sure to enter a single-byte alphanumeric preset name.  
When the [Home Position] is selected in (8), the preset  
name function is grayed out.  
(5) [Control for Admin] button  
Displays the Control for Admin Panel (p. 120).  
In a [Preset Name], ASCII characters (spaces or  
printable characters) can be used.  
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(11)[Detailed Settings]  
(16)Camera Parameters  
Show the detailed settings.  
Displays the values for the pan and tilt positions and  
zoom viewing angle in accordance with the size and  
position of the preset preview frame on [Full Image].  
(11)-1 [Show in viewers] checkbox  
Select this checkbox to use presets in the  
viewer. When the [Home Position] is selected in  
(8), this function is grayed out.  
(17)[Get Digital PTZ Info]  
Load the settings of the currently stored preset, and  
reflect them in the preset preview frame on [Full  
Image] and the camera parameters.  
(11)-2 Camera Parameter  
Enter the center angle of the desired angle in  
[Pan] and [Tilt]. In [Zoom], enter the view angle.  
(18)[Preview settings]  
Use the camera parameter values that are being  
edited to adjust the camera angle, or the [Focus] and  
[Smart Shade Control] settings of Control for Admin  
(p. 120), and preview them in the image display area.  
• Camera Angle  
[Pan] ..... Set the pan position of the camera.  
[Tilt]....... Set the tilt position of the camera.  
[Zoom] .. Set the viewing angle of the camera.  
(19)[Clear settings]  
• [BLC] (Back Light Compensation)  
Select [OFF] or [ON] for the BLC setting of the  
camera.  
Delete the settings for the preset selected.  
(20)[Restore settings]  
Clear the settings you have specified on the screen of  
the tool and restore the settings saved in the camera.  
• [Focus Mode]  
Select [Auto], [Manual], or [Fixed at infinity] for  
the focus mode of the camera. (p. 137)  
(21)[Save settings]  
Save the edited preset settings in the camera.  
If presets have been set, be sure to save the settings  
by clicking [Save settings].  
• [Smart Shade Control]  
Select [OFF] or a level from [1] (Mild) to [7]  
(Strong) for the smart shade control setting of  
the camera.  
• [White Balance]  
Setting the Preset  
Set the white balance of the camera to [Auto]  
or according to the light source of the  
condition in which it is used. For details on  
light sources, see p. 52.  
Select presets as needed for the operating environment or  
desired objectives. A preset can be set in the following  
ways.  
• [R Gain], [B Gain]  
If white balance is set to [Manual], set the  
respective gains to a value between 0 and  
1023.  
Setting from Camera Angle in the Image  
Display Area  
(12)[Get camera info]  
Select the preset you want to set from the [Preset/Home  
Position] selection box, and then fill the [Preset Name]  
1
Load the current camera angle of the image display  
area, or the [Focus] and [Smart Shade Control]  
settings of Control for Admin (p. 120), and reflect them  
in the panorama screen or camera parameter  
settings.  
field  
.
(13)[Full Image]  
Displays the full image obtained from the camera. A  
preset preview frame (yellow) reflecting the preset  
settings is shown. If you drag to resize or move the  
frame, the new frame is reflected in the preset  
settings.  
Click the [Obtain/Release Camera Control] button to  
2
obtain the control privileges of the camera  
.
(14)[Update Image]  
Update the full image. Click this button to obtain an  
image at the current camera angle of view.  
(15)[Show in viewers] checkbox  
Select this checkbox to use presets in the viewer.  
When home position is selected in (8), this function is  
grayed out.  
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Preset Setting Tool  
Operate the camera from the image display area, set it  
to the desired position and click [Quick Registration].  
Using the Digital PTZ Function to Set Presets  
3
Use the Digital PTZ function to set part of the area that can  
be captured by the camera as a preset.  
Use the preview frame of the panorama  
Select the preset you want to set from the [Preset/  
Home Position] selection box, and then fill in the  
[Preset Name] field.  
screen to set presets  
1
Use the preview frame of the panorama screen to set  
presets.  
Be sure to enter the preset name.  
Select the preset you want to set from the [Preset/Home  
Position] selection box, and then fill the [Preset Name]  
field.  
1
6
Be sure to enter the preset name.  
Select the [Show in viewers] checkbox.  
2
Drag to move or resize the preset preview frame  
(yellow) shown on the panorama screen to set the  
2
preset  
.
If you click on the panorama screen, the preview  
frame will move to center on the clicked point.  
Click [Preview settings].  
3
The settings are reflected in the preview frame on the  
panorama screen and the image display area.  
Change the position or size of the preset preview  
frame (yellow) displayed on [Full Image] to set the  
preset position.  
3
If you click on the image, the preview frame will move  
to center on the clicked position.  
If you previewed incorrect settings, etc., and want to  
restore the settings registered in the camera, click  
[Restore settings].  
Click [Preview settings].  
4
The settings are reflected in the preset preview frame  
on [Full Image] and the camera parameters.  
Click [Save settings]  
.
4
If you previewed incorrect settings, etc., and want to  
restore the settings registered in the camera, click  
[Restore settings]. Alternatively, click [Get Digital PTZ  
Info] to restore the preset settings that you set last  
time.  
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Click [Save settings].  
5
Important  
• To use presets in the viewer, select the [Show in viewers]  
checkbox.  
Specifying Detailed Settings  
• Set presets again if the camera mounting conditions have  
been changed.  
If you want to fine-tune the camera angle or to adjust the  
image, etc., click [Detailed Settings] and specify the  
detailed settings before saving the preset settings in the  
camera.  
• If [Manual] is selected in [Focus Mode], manually adjust the  
focus while checking the actual image in the image display  
area. After the focus has been adjusted, set the focus using  
[Get camera info]. Click [Save settings] to save the focus  
settings.  
Select the [Show in viewers] checkbox.  
1
• If the image stabilizer setting is changed after a preset has  
been set, the viewing angle during operation will no longer  
agree with the viewing angle at the time the preset was set  
(p. 53). Check the preset settings again if the image  
stabilizer setting is changed.  
• If a dome housing is used, be sure to set presets with the  
dome installed.  
Note  
• Up to 20 presets can be set.  
• Changes to preset settings are not reflected in already  
connected viewers.  
Click [Get camera info].  
2
• You can disable presets in the viewer by clearing the [Show in  
viewers] checkbox under [Detailed settings].  
The camera parameters in the image display area are  
loaded to [Detailed Settings].  
Preset positions cannot be set in the digital zoom area.  
Fine-tune the camera angle and adjust the image  
quality with focus or smart shade control while  
checking the image.  
Digital PTZ is a function for transmitting only the  
specified part of a 1920 x 1080 image. This function reduces  
the load on the network because only part of the image is  
cropped and transmitted.  
3
Click [Preview settings].  
4
The settings are reflected in the preview frame on the  
panorama screen and the image display area.  
If you previewed incorrect settings, etc., and want to  
restore the settings registered in the camera, click  
[Restore settings].  
Click [Save settings].  
5
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Preset Setting Tool  
(9) [Pause (sec)]  
Preset Tour  
Set the time at which the camera stops at the preset  
position.  
Set a preset tour whereby the camera tours and monitors  
the multiple presets currently set.  
You can set between 0 and 120 seconds in 5-second  
increments.  
[Preset Tour] Tab Display Screen  
You can set between 1 and 120 seconds in 1-second  
increments.  
(1)  
(2)  
(10)[Add]  
Add the preset to the tour schedule list.  
6
(11)[Change]  
(4)  
(6)  
(3)  
Change the speed or pause time between presets  
selected from the tour schedule list.  
(5)  
(7)  
(8)  
(9)  
Note  
• Preset tour is not performed while the camera is being  
controlled with viewers, Admin Tools, etc.  
(10)  
(11)  
• Preset tour is not performed when control privileges are  
obtained by RM-Lite.  
(1) [Preset Tour] selection box.  
Select when you want to perform a preset tour from  
the following options.  
Setting the Preset Tour  
[Not used]  
Preset tour is not performed.  
Select the touring method from the [Preset Tour]  
selection box.  
1
[For Viewers]  
Preset tour is performed when a camera is  
connected via the VB Viewer, etc.  
Select [For Viewers] or [Always].  
[Always]  
Preset tour is always performed.  
(2) Tour schedule list  
A list of presets set for preset tour.  
(3) [Up] / [Down]  
Select preset in the list and click [Up] or [Down] to  
change sequence of the tour schedule list. Presets  
tours are performed in order from the top of the list.  
(4) [Delete]  
Delete the preset selected from the tour schedule list.  
(5) [Preset] selection box  
Select the preset you want to add to the tour schedule  
list.  
Select the preset number you want to add to the tour  
schedule from the [Preset] selection box, and then  
click [Add].  
2
(6) [Preview]  
The camera angle switches to the selected preset,  
and the new angle can be checked in the image  
display area.  
The preset is registered in the tour schedule list. Up to  
20 presets can be registered.  
(7) [Speed (PT)]  
Select [Slow], [Normal], or [Fast] for the moving speed  
of the camera during panning/tilting.  
(8) [Speed (Z)]  
Select [Slow] or [Fast] for the camera speed during  
zoom.  
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Select a preset in the tour schedule list, and set the  
preset operation.  
3
In [Speed (PT)] and [Speed (Z)], you can set the pan,  
tilt, and zoom speeds of the preset.  
In [Pause (sec)], you can enter the number of  
seconds for the camera to remain stationary at the  
preset position.  
When [Preview] is clicked, the camera angle switches  
to this preset, and the new angle can be checked in  
the image display area.  
Click [Change].  
4
5
When you want to delete changes made to the tour  
schedule list and restore the settings registered in the  
camera, click [Restore settings].  
Click [Save settings].  
When you complete setting the tour schedule list, click  
[Save settings]. The settings are saved in the camera.  
Important  
If preset tour is used, do not use the intelligent function.  
Note  
The home position cannot be added to the tour schedule list.  
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Intelligent Function Setting Tool  
This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has  
occurred in the captured image due to movement of a subject.  
Camera Tampering Detection  
Camera  
E-mail notification  
Moving Object Detection  
Volume Detection  
6
Network  
Admin Viewer  
RM Viewer  
Passing Detection  
Abandoned Object Detection  
Removed Object Detection  
Upload to FTP  
server/HTTP  
server  
Video recording on  
storage server  
The intelligent functions can perform the following 6 types of detection. Use detection types that best serve your needs.  
Moving Object Detection  
Detect moving objects. This function can be used to detect visitors or suspicious individuals.  
Moving object detection is triggered when moving objects are inside the detection area.  
Moving object enters/  
leaves area.  
Alert  
Detection begins when a  
moving object enters the  
designated area.  
Background Image  
Generated  
Change in Designated Area  
Analysis  
Moving Object Detected  
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Abandoned Object Detection  
Detect objects that are carried in and abandoned for a certain amount of time. This function  
can be used to detect objects that have been left.  
Abandoned object detection is triggered when an object is left in the detection area for a  
specified duration.  
Alert  
Object abandoned.  
The object is abandoned  
and detection begins  
after set time.  
Background Image  
Generated  
Change in Designated Area  
Analysis  
Abandoned Object Detected  
Removed Object Detection  
Detect objects that are being removed. This function can be used to detect actions such as  
taking away valuables.  
Removed object detection is triggered when an object is removed from the detection area  
for a specified duration.  
Picture has disappeared.  
Alert  
The picture (object) is  
removed and detection  
begins after set time.  
Background Image  
Generated  
Change in Designated Area  
Analysis  
Object Removal Detected  
Camera Tampering Detection  
Detect when the capture is being obstructed. This function can be used to detect when the  
camera orientation is changed or the image display is obstructed with spray, etc.  
Camera tampering detection is triggered when an area exceeding the set area is  
continuously altered by an object, etc.  
Tampering detected.  
Alert  
Detection begins when the  
ratio of change in a video  
exceeds a set amount.  
Background Image  
Generated  
Video Area Changes  
Analysis  
Camera Tampering Detected  
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Intelligent Function Setting Tool  
Passing Detection  
Detect when a person or moving object crosses a specified line.  
It determines that an object is passing when the decision point of the object detection frame  
crosses a detection line.  
Passing detected.  
Alert  
Detection begins when  
decision point of object  
crosses detection line.  
6
Background Image  
Generated  
Video Area Changes  
Passing Detected  
Analysis  
Volume Detection  
Detect specified volume levels. For setting details, see “Chapter 5 Setting Page” [Event] >  
Caution  
Notes on Use of This Camera  
The intelligent functions are not suitable for applications where high reliability is required. If constant and maximum  
reliability is required for surveillance it is not recommended that you use this function. Canon shall assume no  
liability for any accident, loss or other undesirable outcomes resulting from intelligent function operations.  
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Display Screen of Intelligent Function Setting Tool  
(1)  
(2) (3)  
(11)  
(12)  
(13)  
(14)  
(15)  
(16)  
(17)  
(18)  
(7)  
(8)  
(9)  
(10)  
(6) (5) (4)  
(19)  
(20)  
(1) Image Display Area  
(5) [Obtain/Release Camera Control] button  
This button is used to obtain/release the camera  
control privileges. For details, see “Obtaining Camera  
Control Privileges(p. 128). If camera control  
privileges have not yet been obtained elsewhere,  
such as in the Admin Viewer, the control privileges will  
be obtained the moment the Intelligent Function  
Setting Tool is launched.  
The image currently captured by the camera is  
shown. Detection areas are shown in translucently  
colored frames (rectangular or polygonal) and the  
detection line is shown as a translucently colored  
polygonal line or line segment. Also, subjects for  
which movement has been detected are shown in a  
detection block and detection frame.  
(6) [Control for Admin] button  
Pan, tilt, and zoom operations are the same as in the  
VB-H41/610/710 Viewer. For details, see “How to  
However, when the (11) [Lock camera position]  
checkbox is selected, the camera is fixed at a preset  
position and cannot perform pan, tilt, and zoom  
operations.  
Show the Control for Admin Panel (p. 120).  
(7) [Event Display]  
Show the event display panel (p. 112).  
(8) [Display Options]  
Select the [Detection Area/Line] or [Detection Results]  
you want to show in the image display area from the  
following items.  
(2) [Switch Mouse Operation] button  
• [Selected Detection Settings Only]  
Show the detection areas/lines or detection results  
only for those detection settings selected in the  
[Detection Setting List].  
Each time this button is clicked, the button switches  
between  
and  
, and the mouse operation in the  
image display area changes.  
When the button is set to  
, detection areas can be  
created/resized/moved. While in this mode, the  
camera orientation will not change.  
• [All Detection Settings]  
Show the detection areas/lines or detection results  
for all detection settings in the [Detection Setting  
List].  
When the button is set to  
and the (11) [Lock  
camera position] checkbox is not selected, pan, tilt,  
and zoom operations can be performed.  
• [Detection Settings of the Same Type]  
(3) [Switch Screen Size] button  
Show the detection areas/lines or detection results  
for the same type of detection settings as those  
selected in the [Detection Setting List].  
Each time this button is clicked, the screen size of the  
image display area switches between “480 x 270” and  
“960 x 540”.  
• [Do not display]  
(4) [BLC] button  
No detection areas/lines or detection results are  
shown.  
This button turns on/off backlight compensation. This  
control is effective when the image is dark due to  
backlight.  
(9) [Restart intelligent function]  
If the background image has changed while you were  
specifying settings or detection results are not as set,  
etc., click this button to restart the intelligent function.  
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Intelligent Function Setting Tool  
Flow of Intelligent Function Setting  
Important  
It takes tens of seconds for the intelligent function to restart. No  
detection is performed while restarting.  
The intelligent functions are set according to the  
procedure below. For details on the setting method, see  
each setting page.  
(10)[Detection Settings]  
Show the [Detection Settings] dialog box (p. 111).  
This dialog box allows you to reduce the effects of  
lighting changes.  
Important  
Presets that were set with the Preset Setting  
Tool cannot be used for the settings of intelligent functions.  
(11)[Lock camera position] checkbox  
Select this checkbox to move the camera position to a  
preset position selected from the preset selection box  
and lock it there. Lock the camera position when  
specifying detection settings to obtain a correct  
detection result.  
6
Camera Position Settings  
Register the camera angle as a preset using the  
Preset Setting Tool.  
1
If camera control privileges are not obtained, this  
function is grayed out.  
For details on the preset setting method, see “Preset  
(12)Camera position selection box  
Select the camera position from the view restriction  
presets or the home position. Use the Preset Setting  
Tool to set presets or the home position (p. 94).  
Important  
It is strongly recommended that you preset the camera angle in  
advance and lock the camera at a preset position with the  
Intelligent Function Setting Tool. An angle of view that captures  
the target object up close is also recommended.  
(13)[Detection Setting List]  
A list with the specified detection settings is shown.  
(14)[Add]  
The [New Detection Settings] dialog box is shown and  
detection settings can be added.  
Launch the Intelligent Function Setting Tool.  
2
(15)[Delete]  
Delete detection settings selected from the [Detection  
Setting List].  
Click [Yes].  
3
(16)[Detection Setting Number], [Detection Type]  
The detection setting numbers and detection types  
selected from the [Detection Setting List] are shown.  
(17)[Enable these detection settings] checkbox  
Select this checkbox to enable the detection settings  
that are selected in the [Detection Setting List].  
This selects [Lock camera position] in the Intelligent  
Function Setting Tool.  
If [No] is clicked, obtain camera control privileges and  
select [Lock camera position].  
(18)[Detection Criteria] tab, [Event] tab  
Switch between the Detection Criteria and Event tabs.  
• [Detection Criteria]  
Specify detection settings name, detection area/line,  
and detection criteria (p. 107).  
• [Event]  
Select a preset.  
Specify operations to be performed when events  
occur (p. 108).  
4
(19)[Restore settings]  
Clear the settings you have specified on the screen of  
the tool and restore the settings saved in the camera.  
(20)[Save settings]  
Save the edited detection settings in the camera.  
After the detection settings have been specified, be  
sure to save the settings in the camera by clicking  
[Save settings].  
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Intelligent Function Settings  
Important  
Add detection settings.  
Notes on intelligent function settings and operation  
1
• When setting intelligent function, do an actual detection test  
to confirm that detection will be performed correctly.  
When you click [Add] in the [Detection Setting List],  
the [New Detection Settings] dialog box is displayed.  
Set the [Detection Setting Number] and [Detection  
Type] of the detection setting you want to add, and  
then click [OK].  
• When the entire screen are exposed to sudden changes in  
brightness, detection may not be performed as intended for  
up to 5 minutes.  
Up to 15 different detection settings can be  
registered.  
• If [Auto] is used in [Day/Night] settings, and automatic  
switching between [Day Mode] and [Night Mode] is  
performed, [Restarting intelligent function. Please wait.] is  
shown and intelligent function will restart. Detection will not  
be performed while intelligent function is restarting.  
(1)  
(2)  
• If the camera is operated during intelligent function setting or  
operation, [Restarting intelligent function. Please wait.] is  
shown and intelligent function will restart. Detection will not  
be performed while intelligent function is restarting.  
(1) [Detection Setting Number]  
Specify a detection setting number from 1 to 15 for the  
detection area you want to set.  
• Set intelligent function again if the angle of view is changed  
through camera operation, or the camera position of a preset  
or home position is changed using Preset Setting Tool.  
(2) [Detection Type]  
Select detection types that suit your purpose from  
[Moving Object Detection], [Abandoned Object  
Detection], [Removed Object Detection], [Camera  
Tampering Detection], or [Passing Detection]. For  
details on detection types, see p. 101.  
Difficult-to-detect Subjects  
• Objects or portions where there is little contrast in color or  
brightness with the background may not be detected.  
• Small objects and changes on the screen may not be  
detected.  
Enable Detection Settings.  
2
• Partial or entire changes in light on the screen may trigger  
detection.  
To enable detection settings, select [Enable these  
detection settings].  
Clear this checkbox to disable a setting.  
• If multiple objects overlap, the detection status may change.  
In particular, passing may not be detected or may be  
detected at the wrong timing.  
Set detection criteria ([Detection Criteria] tab p. 107).  
3
Set detection criteria while operating the camera and  
checking the image in the image display area.  
Set operations to be performed when a change in a  
subject is detected ([Event] tab p. 108).  
4
Set e-mail notification, video record, and audio  
playback to be performed upon detection.  
Save the detection settings in the camera.  
5
Click [Save settings] to save the settings in the  
camera.  
Check the detection result.  
6
You can check the detection status of the specified  
detection settings in the event display panel (p. 141).  
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Intelligent Function Setting Tool  
For details on detection area setting operations, see  
Setting Intelligent Function Detection  
Settings  
[Clear]  
If the [Area Shape] is [Polygonal], the detection area  
set in the image display area is deleted.  
Setting Detection Criteria ([Detection  
(3) [Display Color]  
Criteria] tab)  
Choose the color of the detection setting. The color  
selected here becomes the display color of the  
detection area/line in the image display area.  
Set detection criteria while operating the camera and  
checking the image in the image display area.  
[Detection Criteria] tab (Except passing detection)  
(4) [Object Size (%)] [Change Ratio (%)] [Duration (Sec)]  
Set the lower limit for the size, change ratio, and  
judgment time for the set detection area to trigger  
detection. If the value set here is exceeded, “Detected”  
mode is triggered.  
6
(1)  
(2)  
Click the text box to enter a value directly, or specify a  
value using the slider.  
(3)  
(4)  
For details on the setting method, see “Setting  
(5) [Clear detection line]  
[Detection Criteria] tab (Passing detection)  
Clears the detection line set in the image display area.  
(6) [Passing Direction]  
Select the passing direction of a moving object  
relative to the detection line.  
(1)  
(5)  
(7) [Decision point]  
Select the point of a moving object that will be used as  
criteria for passing detection when a moving object  
crosses a detection line.  
(3)  
(6)  
Important  
(7)  
It is recommended that the detection criteria are set in a  
condition as close as possible to the condition in which the  
camera is actually used. Perform a detection test in advance to  
make sure that the detection frame continues to be displayed  
for a subject targeted for passing detection.  
(4)  
Image Display Area  
Detection Area  
(1) [Detection Settings Name]  
You can use up to 64 characters in a detection setting  
name. Be sure to enter a single-byte alphanumeric  
detection setting name.  
In a [Detection Settings Name], ASCII characters  
(spaces or printable characters) can be used.  
(2) [Area Shape]  
Select [Rectangular] or [Polygonal] for the shape of  
detection areas you want to set in the image display  
area.  
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(4) Set the playback sound.  
Setting Event Operations ([Event] tab)  
[Sound Clip Name]  
Set operations to be performed upon detection of  
changes in a subject.  
Select the sound that is to be played. The sound clip  
name set for [Sound Clip Upload] under [Event] in the  
Setting page is shown in the pull-down list (p. 65).  
[Event] tab  
[Volume]  
Set the audio playback volume in the range of 1 to  
100.  
(5) Operation of External Device Output  
(1)  
[External Device Output for ON Event] checkbox  
Select this checkbox for enabling external device  
output at an ON event and select output destination  
(output 1 or 2) and operation (active or inactive).  
(2)  
(3)  
(4)  
(5)  
[External Device Output for OFF Event] checkbox  
Select this checkbox for enabling external device  
output at an OFF event and select output destination  
(output 1 or 2) and operation (active or inactive).  
(1) Specify the operation timing. (Multiple checkboxes can  
be selected.)  
Setting Detection Areas  
[ON Event Operation] checkbox  
Set detection areas in the image display area.  
When selected, the operations set in (2) [E-mail  
Notification] and [Video Record] are performed the  
moment detected mode is triggered to ON.  
[OFF Event Operation] checkbox  
Setting a [Rectangular] detection area  
By default, a rectangle is shown in the image display area.  
Move or resize that rectangle to set a detection area.  
When selected, the operations set in (2) [E-mail  
Notification] and [Video Record] are performed the  
moment detected mode is triggered to OFF.  
[Detected mode Operation] checkbox  
When selected, the operations set in (2) [E-mail  
Notification] and [Video Record] are performed for as  
long as detected mode is active.  
(2) Specify the event operation. (Multiple checkboxes can  
be selected.)  
[E-mail Notification] checkbox  
When selected, e-mail notification is performed at the  
timing set in (1). [E-mail Notification] must be set in  
advance under [Upload] in the Setting page (p. 59).  
Setting a [Polygonal] detection area  
Specify polygonal areas with a maximum of 32 angles.  
Click in the image display area to form the polygon point  
by point. Click on a previously set point to complete the  
polygon and set the enclosed area as the detection area.  
The set area can also be moved by dragging it.  
[Video Record] checkbox  
When selected, video record is performed at the  
timing set in (1). [Video Record Action] must be set in  
advance under [Event] in the Setting page (p. 62).  
(3) Specify the audio playback timing.  
[Audio Playback at ON Event] checkbox  
When selected, the sound set in (4) [Sound Clip  
Name] is played at the moment the detected mode is  
triggered to ON.  
[Audio Playback at OFF Event] checkbox  
When selected, the sound set in (4) [Sound Clip  
Name] is played at the moment the detected mode is  
turned OFF.  
Note  
• Drag the square marks () at each angle to change the shape  
of the polygon.  
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Intelligent Function Setting Tool  
• Click [Clear] to delete the polygonal detection area.  
When [Object Size (%)] is changed, an indicator frame  
showing the size of the object is displayed for 1 second in  
the center of the image display area, allowing  
• The camera tampering detection area cannot be changed.  
specification of the settings while checking the size ratio.  
Changing a [Rectangular] detection area into a [Polygonal]  
shape or changing a [Polygonal] detection area into a  
[Rectangular] shape  
Changing the shape of the detection areas already set  
deletes that area and switches to a new drawing setting.  
Detection area  
Object size indicator  
Setting the Detection Line  
Any moving objects detected are shown with contour lines.  
If a moving object is smaller than [Object Size (%)], its  
contour lines are white. If the moving object is larger than  
[Object Size (%)], its contour lines take on the same color  
as the detection area, indicating that “detection” mode has  
been triggered to ON.  
Use the image display area to set the detection line.  
Specify a detection line consisting of a polygonal line with  
a maximum of 32 angles.  
In the image display area, click the start point of the  
detection line and then click the end point. To create a  
detection line consisting of polygonal line, click each  
angle in the polygonal line in order.  
6
To confirm a detection line, click any of the already set  
angles.  
The angles in a confirmed detection line can be dragged  
to change the shape of a detection line and lines between  
angles can be dragged to change the position of the  
detection line.  
Contour lines of a  
detected moving  
object  
Detect criteria for [Abandoned Object Detection]  
Set areas where you want to detect abandoned objects as  
detection areas.  
Note  
[Object Size (%)]  
• Drag the square marks () at each angle to change the shape  
Enter a value or move the slider to set the ratio of the size  
of an object that was left behind in the detection area to  
the size of the detection area.  
of the detection line.  
• Click [Clear detection line] to delete a detection line.  
When [Object Size (%)] is changed, an indicator frame  
representing the area of the object is displayed for 1  
second in the center of the image display area. This  
allows you to check the size ratio of the abandoned object  
detection area while specifying the [Object Size (%)]  
setting.  
Setting Detection Criteria per Detection Type  
Specify different detection criteria for each detection type.  
Detect criteria for [Moving Object Detection]  
Set detection areas where you want to detect moving  
objects.  
[Duration (Sec)]  
Set the time that must elapse after an object has been left.  
If both the values for [Object Size (%)] and [Duration  
(Sec)] are exceeded, detection mode is triggered to ON.  
For [Object Size (%)], enter a value or move the slider to  
set the ratio of the size of an object moving in the  
detection area to the size of the detection area.  
When the ratio of an area where the camera has detected  
a moving object exceeds the value set for [Object Size  
(%)], detected mode is triggered to ON.  
Object size indicator  
Detection area  
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Any moving objects detected are shown with contour lines.  
If [Object Size (%)] and [Duration (Sec)] are not exceeded,  
contour lines are white. When all detection criteria are met,  
contour lines take on the same color as the detection area  
and “detected” mode is triggered to ON.  
Detect criteria for [Camera Tampering Detection]  
For [Camera Tampering Detection], the entire image  
display area becomes the detection area. “Detected”  
mode will be triggered to ON when the image is  
obstructed over an area exceeding the ratio set in  
[Change Ratio (%)].  
When [Change Ratio (%)] is changed, an indicator frame  
representing the area that can be obstructed is displayed  
for 1 second in the center of the image display area. This  
allows you to check the change ratio of the camera  
tampering detection area, which occupies the entire  
image display area, while specifying the [Change Ratio  
(%)] setting.  
Contour of abandoned  
object  
Detect criteria for [Removed Object Detection]  
Set detection areas for objects whose removal you want to  
detect.  
Obstructed area  
indicator  
For [Duration (Sec)], set the time that must elapse after  
the object has been taken away. Detected mode will be  
triggered to ON when an object is taken away from the  
detection area for a period longer than the set [Duration  
(Sec)].  
Any moving objects detected are shown with contour  
lines. If it is smaller than [Change Ratio (%)], contour lines  
are white. If the image is changed for an area larger than  
[Change Ratio (%)], contour lines take on the same color  
as the detection area, indicating that “detected” mode  
has been triggered to ON.  
Removed object  
detected  
Contour of camera  
tampering object  
Any moving objects detected are shown with contour  
lines. As long as [Duration (Sec)] has not elapsed,  
contour lines are white. When [Duration (Sec)] has  
elapsed, contour lines take on the same color as the  
detection area, indicating that “detected” mode has been  
triggered to ON.  
Note  
Detection will not be possible for three seconds after the change  
ratio is modified when camera tampering detection is selected, or  
when switching into camera tampering detection from another  
detection mode.  
Contour of removed  
object  
Important  
Set detection areas for removed object detection so that they  
precisely match the contours of the object in question.  
Influence from the target object’s shadow or adjacent objects  
may result in the target object being recognized as larger than  
actual and will not trigger Removed Object Detection. In such  
cases, reconfigure the detection area to outline the recognized  
target object.  
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Intelligent Function Setting Tool  
Detect criteria for [Passing Detection]  
Set the passing direction and decision point of the moving  
object for the detection line that the moving object will  
cross.  
Important  
Perform a detection test in advance to make sure that the  
detection frame continues to be displayed for a subject  
targeted for passing detection.  
Note  
• A ratio of up to 30% can be set for [Object Size (%)] in passing  
detection.  
• A passing detection event is notified only when the decision  
line is crossed. Take care in setting the operation to be  
performed when an event occurs.  
6
[Passing Direction]  
Setting by Right-Click Menu  
Select the direction for moving objects to pass the  
detection line. When an object that moves in the selected  
direction passes the detection line, “line crossed” is  
detected.  
A preview display shows the selected passing direction  
on the detection line in the image display area.  
Right-click on the Intelligent Function Setting Tool display  
screen to display the menu. There, the following functions  
can be used.  
[Copy detection area/line]  
Copy the detection area/line of the detection setting  
selected.  
[Decision Point]  
[Paste detection area/line]  
Select the decision point of a moving object in  
accordance with a detection line. When a decision point  
selected here crosses the detection line, “line crossed” is  
detected. In the image display area, a cross mark is  
displayed to indicate the decision point in the detection  
frame.  
Paste the copied detection area/line to the detection  
setting selected. It cannot be copied to camera tampering  
detection. Pasting a detection line is possible only when  
the source and the target both set passing detection.  
[Clear detection area/line]  
Clear the detection area/line of the detection setting  
selected. It cannot be cleared in camera tampering  
detection.  
Detection frame  
[Copy detection criteria settings]  
Copy the detection criteria of the detection setting  
selected.  
Decision point  
[Paste detection criteria settings]  
Detection line  
Paste the copied detection criteria to the detection setting  
selected. Pasting is possible only if the source and the  
target are the same detection type.  
[Object Size (%)]  
Enter or use the slider to set the size ratio of moving  
objects for the entire screen.  
[Copy event settings]  
When a moving object exceeds the value set for [Object  
Size (%)], it becomes a passing detection target.  
When [Object Size (%)] is changed, an indicator frame  
showing the size of the object is displayed for 1 second in  
the center of the image display area, allowing  
specification of the settings while checking the size ratio.  
Copy the event operations of the detection setting  
selected.  
[Paste event settings]  
Paste the copied event operations to the detection setting  
selected.  
Reducing effects of lighting change  
Intelligent functions may not work when the entire screen  
is exposed to sudden changes in brightness, for example,  
when indoor lights are turned on or off. Changing the  
detection settings may reduce this effect.  
Object size indicator  
Click [Detection Settings].  
1
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Select [Reduce effects of lighting change].  
2
3
Click [Save settings].  
Important  
A [Reduce effects of lighting change] setting may not work  
depending on the operating environment. Sudden changes in  
brightness that persist may also have the same effect. Perform  
a detection test to check what will work.  
Note  
Since changing [Detection Settings] restarts the intelligent  
functions, detection will not be performed during the tens of  
seconds that it takes to complete a restart.  
Displaying Event Status  
Click the [Event Display] button to open the event display  
panel and confirm the detection status icon of the  
intelligent functions.  
This panel displays the same information as [Intelligent  
Function (Image Detection)] in the event display panel of  
the Admin Viewer. For details, see “Displaying Event  
Note  
If the detection setting is not stored in the camera, only the  
detection status for the currently selected detection setting is  
displayed.  
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Log Viewer  
This tool lets you view the operating condition log of the camera.  
Display Screens of Log Viewer  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
6
(8)  
(9)  
(10)  
(12)  
(11)  
(13)  
(14)  
(15)  
(16)  
(17)  
(18)  
(1) [Download]  
(8) [Copy]  
Download log files from this camera or SD memory  
cards.  
Copy to the clipboard logs that you have selected on  
the log display area.  
(2) [Reload]  
(9) [Select all]  
Reload the displayed log file and show the latest logs.  
Select all the logs that are shown in the log display  
area.  
(3) [Previous File]  
If there are multiple log files in the camera's internal  
memory or SD memory card, load and display the file  
before the currently shown log list.  
(10)[Show all logs] checkbox  
When selected, all logs, including those without a log  
code, are shown.  
(4) [Next File]  
(11)Log display area  
If there are multiple log files in the internal memory or  
SD memory card, load and display the file after the  
currently shown log list.  
The content of log files downloaded from the camera,  
SD memory card, or PC is shown.  
(12)[Log Type]  
(5) [Open local file]  
Select log types you want to show using the filter  
function.  
[Not specified]:  
Load log files that are saved on a PC to the log display  
area.  
Select to show all log types.  
[Specify type]:  
(6) [Save to local file]  
Save the displayed log data as a text file to a PC.  
To specify the log type, select the level ([Error],  
[Warning], [Information]) and output module  
([Application], [HTTP Server], [System]) of the log.  
Multiple checkboxes can be selected.  
[Specify code]:  
(7) [Source]  
The name of the source from where log files are  
loaded is shown.  
From the camera's internal memory:  
Camera (Internal memory)  
Logs matching the entered log code are shown.  
From an SD memory card: Camera (SD card)  
From files saved to a PC: File name  
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(13)[Date & Time]  
Downloading Log Files  
Set the date and time of the log you want to show  
using the filter function.  
Select the [Specify start date & time] or [Specify end  
date & time] checkbox to set the date and time.  
When Log Viewer is launched, the latest log files will be  
downloaded and displayed automatically.  
To download a new log file list, click [Download]. A  
[Download] dialog box is shown where you can select  
[Internal memory] or [SD Card] as a download source.  
When the list has been downloaded, a dialog box  
showing the log file list opens. Select the log file you want  
to view and click [Download], and the selected log file will  
be downloaded.  
(14)[Apply filter]  
Show the filtered logs in the log display area.  
(15)[Search for]  
Enter the character string for which you want to  
search.  
(16)[Match case] checkbox  
Specify whether or not to enable case sensitivity in  
search commands. When selected, character strings  
perfectly matching the case in the [Search for] field  
are searched.  
(17)[Previous]/[Next]  
Click [Next] to move down and [Previous] to move up  
in the search results for (18) [Search].  
(18)[Search]  
Search logs containing the character string searched  
in the displayed log list and display them.  
Note  
Logs cannot be deleted in the Log viewer.  
How to View Logs  
The log contains the following information.  
Code  
For the log code, see “List of Log Messages” (p. 151).  
The log code is shown together with one of three icons  
corresponding to the applicable level.  
If the log has no log code, no icon is shown.  
Error Level  
Warning Level  
Information Level  
Date & Time  
The date and time at which the log was generated.  
Message  
A message regarding the log.  
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Log Viewer  
Set the following conditions and click [Apply filter] to show  
only the logs matching the specified conditions.  
Saving a Log to a File/Opening a Saved Log  
How to Save  
Click [Save to local file] and save using the [Save As]  
dialog box.  
How to View  
Click [Open local file] and select a log file using the  
[Open] dialog box.  
6
Copying/Searching Logs  
How to Copy  
Click to select the log you want to copy, and then click  
[Copy].  
[Log Type]  
Select the [Specify type] or [Specify code] checkbox to  
filter logs by type. If you do not want to filter logs by type,  
select [Not specified].  
How to Search  
Enter the character string for which you want to search in  
[Search for] and click [Search].  
If the searched log is found, it is shown as selected.  
Click [Previous] or [Next] to search the log above or  
below. Lines of logs found are shown as selected.  
Specify type  
Specify the log level  
Select [Error], [Warning] or [Information] for the level of  
logs to be shown.  
Specify log output module  
Select [Application], [HTTP Server] or [System] for the  
output source module whose logs will be displayed.  
Specify code  
Specify the log code. Only logs whose code contains  
the entered characters are shown. If “A0” is entered,  
for example, logs starting with “A0” are displayed.  
Showing All Logs  
[Date & Time]  
Select the [Show all logs] checkbox.  
[Specify start date & time]  
When selected, even logs without a log code are shown if  
[Not specified] is selected for the log type [Filter].  
When this checkbox is selected and a date and time  
are entered, logs generated on or after the specified  
date and time are shown.  
[Specify end date & time]  
Showing Filtered Logs  
When this checkbox is selected and a date and time  
are entered, logs generated on or before the specified  
date and time are shown.  
You can filter logs by type, code and date & time to show  
only the necessary information.  
Important  
Logs saved in the camera's internal memory are cleared when  
you perform [Maintenance] > [Restore Settings] and [Reboot],  
or press the reset switch on the camera.  
Note  
[Application], [HTTP Server], and [System] support the List of  
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Recorded Video Utility  
This utility manages video recorded on an SD memory card. It allows you to play back recorded video and download it to a  
PC, display a video list or perform filtering.  
Display Screens of Recorded Video Utility  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
(12)  
(8)  
(9)  
(10)  
(11)  
(1) [Refresh Video List]  
(11)[Filter]  
Update the video list to the current state.  
Click [Filter] to open or close the filter area. Sets  
criteria to narrow down the number of items displayed  
in the video list (p. 117).  
(2) [Refresh Download Status]  
Update video download status to the current state.  
(12)[Playback Videos] Area  
(3) [SD Card Details]  
Plays videos selected in the video list (p. 118).  
Displays the dialog box for details about the SD  
memory card.  
(4) [Number of Videos]  
Displays the number of videos in the video list.  
(5) [Select All]  
Select all video in the video list.  
(6) [Export to mov format]  
Export the [Downloaded] JPEG images selected in  
the video list to a mov format video file.  
(7) Video List  
Displays a list of videos recorded on an SD memory  
card and downloaded to a PC.  
(8) [Delete from Camera]  
Delete videos selected in the video list from the SD  
memory card.  
(9) [Download]  
Download videos selected in the video list to a PC.  
(10)[Download to]  
Specify the folder that videos are downloaded to.  
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Recorded Video Utility  
Confirming Recorded Video  
Narrowing Down the Number of Videos  
Use [Filter] to narrow down the number of videos that  
appear in the video list to the ones you need.  
Set the following conditions and click [Apply filter] to show  
only the videos matching the specified conditions.  
The video list displays the following information:  
6
[Date & Time]  
Displays the date and time of a video recording.  
[Format]  
[Date & Time]  
Displays the format of a recorded video ([JPEG] or  
[H.264]).  
[Specify start date & time]  
When this checkbox is selected and a date and time  
are entered, videos recorded on or after the specified  
date and time are shown.  
[Recording Type]  
Displays the type of recorded video ([Upload],  
[Recording-Mode Stream], [Manual], [Timer], [Event]).  
[Specify end date & time]  
[Video in Camera]  
When this checkbox is selected and a date and time  
are entered, videos recorded on or before the  
specified date and time are shown.  
Displays whether or not any video remains on an SD  
memory card. When video has been deleted from an SD  
memory card after downloading it, this indicator displays  
[No].  
[Video Format]  
Select [Specified] and select the checkboxes for the  
video format ([JPEG] or [H.264]) (multiple selections  
possible).  
[Download Status]  
Displays download status of video ([Downloaded], [Not  
Downloaded], [Partially Downloaded]).  
[Recording Type]  
Select [Specified] and select the checkboxes for the type  
of video recording ([Upload], [Recording-Mode Stream],  
[Manual], [Timer], [Event]) (multiple selections possible).  
Note  
Clicking a header in each column sorts the video list.  
[Video in Camera]  
Select [Not specified], [Yes] or [No].  
Refreshing Video List  
[Download Status]  
Select [Specified] and select the checkboxes for the  
status of video download ([Downloaded], [Not  
Downloaded], [Partially Downloaded]) (multiple selections  
possible).  
Click [Refresh Video List] to update the video list to the  
current state.  
Click [Refresh Download Status] to update download  
status of the video list to the current state.  
Selecting Videos  
Downloading Video  
Click a video to select it. Use the Ctrl key or the Shift key  
while clicking to select multiple videos.  
Download video recorded on an SD memory card to a PC.  
Specify the folder to download video to in [Download  
to].  
1
Click [Browse] to specify a folder.  
Select a video to download in the video list.  
2
Click [Download].  
3
Click [Select All] to select all videos on the list.  
The video is downloaded to the specified folder.  
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Playing Back Videos  
Important  
Since the Recorded Video Utility processes both files  
downloaded to a PC and its original videos recorded on the SD  
memory card, the video list will not display correctly if files  
downloaded to a PC are manually deleted. In this case, click  
[Refresh Download Status] to refresh status of data  
downloaded to a PC.  
Videos selected in the video list can be played back in the  
[Playback Videos] area.  
The appearance and operations of the [Playback Videos]  
area differ depending on the selected video format.  
For JPEG  
Note  
When the download folder is changed, the download status of the  
files in the download folder prior to the change becomes [Not  
Downloaded]. Manually copy the files in the download folder  
prior to the change to the new download folder to change their  
status to [Downloaded].  
Downloaded videos are stored in a folder that is automatically  
created within the specified destination folder and named using  
the camera IP address (for example, [192.168.100.1]). Quit the  
Recorded Video Utility before using explorer to browse the  
folders before and after the change and copy the contents of the  
folder with the same name as the camera IP address.  
After copying, start up the Recorded Video Utility, click [Refresh  
Download Status] and the manually copied files will appear in the  
video list.  
For details on the folder configuration and file naming rules for  
the download location, see “Directory Structure for Data  
[Recording Date & Time]  
Displays the date and time of video frames that are being  
displayed.  
[Playback Frame No.]  
Displays frame numbers and total number of video frames  
that are being displayed.  
Exporting to Video Files That Can Be  
Played Back  
[Playback Interval]  
Videos downloaded from an SD memory card to a PC can  
be exported to video files that can be played back on a  
PC.  
[Real Time]  
JPEG video is played back in real time interval  
according to the recording time. The preceding JPEG  
video appears in an empty frame.  
Select a video to export in the video list.  
1
[Equal Interval]  
Videos whose [Download Status] is labeled  
[Downloaded] in the video list can be exported.  
JPEG video is played back at a 1-second interval.  
Note  
Click [Export to mov format].  
2
• [Real Time] can be selected only for playback of downloaded  
videos.  
The [Browse For Folder] dialog box appears.  
Select a folder to export to and click [OK].  
• [Not Downloaded] or [Partially Downloaded] JPEG videos may  
not be played back in the order they were recorded.  
3
The video is exported.  
Slider/Playback Control  
Note  
• The exported video files can be played back using QuickTime  
7.7 and Windows Media Player 11/12. For an operating system  
other than Windows 7, use QuickTime. However, playback  
when using this software is not guaranteed.  
• A recorded JPEG video whose size is changed during  
recording and exported to a mov file cannot be played back by  
Windows Media Player. Use QuickTime to play it back.  
Drag the slider to change playback position.  
The following buttons can also be used for playback.  
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Recorded Video Utility  
Deleting Videos  
Button  
Description  
Move to first frame  
You can delete videos from an SD memory card.  
Select a video to delete in the video list.  
Move to previous frame  
Fast rewind  
1
Click [Delete from Camera].  
2
Playback  
The video is deleted from the camera.  
Pause  
Note  
If the selected videos contain [Not Downloaded] videos, a  
message prompting you to confirm deletion appears. Click [OK]  
to delete the video.  
Fast forward  
6
Move to next frame  
Move to last frame  
Displaying SD Memory Card Information  
[Save Playback Frame As]  
Video frames that are being played back can be saved as  
a separate file.  
Click [SD Card Details] to display information on the SD  
memory card inserted in the camera.  
For H.264  
Video in the H.264 format that has been downloaded to a  
PC can be played back on an external player.  
[Number of Video files]  
The number of files the video consist of is displayed.  
[Playback with External Player]  
Start up the external player (Windows Media Player, etc.)  
and the selected video is played back.  
Note  
• When the file size for mov type files is 1 MB or greater, they are  
split into several files.  
• If mov files are split into several files, only the initial few  
seconds of the first file can be played back.  
[Open Video folder]  
Open the folder storing the selected video. Double click  
the video file in the folder to play it back.  
Note  
• The exported video files can be played back using QuickTime  
7.7 and Windows Media Player 11/12. For an operating system  
other than Windows 7, use QuickTime. However, playback  
when using this software is not guaranteed.  
• A JPEG video whose size is changed during recording, and is  
then exported to a mov file cannot be played back by Windows  
Media Player. Use QuickTime to play it back.  
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Control for Admin  
This panel is used to adjust video from the camera that is  
displayed by each Admin Tool. The panel is available to  
the Privacy Mask Setting Tool, View Restriction Setting  
Tool, Preset Setting Tool and Intelligent Function Setting  
Tool.  
Operating the Control Items  
The panel operates in the same way as Control for Admin  
of the Admin Viewer.  
Using Control for Admin  
When you have obtained control privileges, click the  
[Control for Admin] button to display the Control for Admin  
Panel.  
[Smart Shade Control]  
You can set Smart Shade Control. For details, see “Setting  
Opening/Closing Control Items  
Clicking the title of a control item will open or close the  
setting items.  
[Focus]  
You can adjust focus. For details, see “Setting the Focus”  
(p. 137).  
[Exposure]  
You can adjust exposure. For details, see “Setting the  
Note  
The administrative control operations are not available if the  
[Lock camera position] checkbox is selected (p. 105) when  
intelligent functions are set.  
You can open the various control items even without  
obtaining the camera control privileges, but the items will  
be grayed out.  
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Chapter  
7
Admin Viewer/VB Viewer  
Differences between the Admin Viewer and the VB Viewer  
User Authorities and Camera Control Privileges  
Viewer Startup and Operation  
Camera Control and Obtaining Camera Control Privileges  
Admin Viewer Operation and Settings  
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Overview of Viewer  
Accessing this viewer via a web browser allows you to display images and operate the camera.  
Two types of viewer are available, the Admin Viewer and the VB Viewer.  
VB-H41/610/710 Viewer  
Admin Viewer  
VB Viewer  
control assigned by the Administrator beforehand  
Important  
VB Viewer:  
Use the RM-Lite Viewer to display H.264 video from the  
camera.  
Users with camera control authority can use this  
viewer. You can set the applicable options to  
enable/disable authentication, etc.  
Only JPEG images can be displayed using the VB-H41/610/710  
viewer.  
User Authorities and Camera Control  
Privileges  
Major Differences Between the Admin  
Viewer and the VB Viewer  
User authorities and their relative camera control  
privileges are specified as follows.  
The operable ranges differ between the viewers.  
Admin Viewer:  
Camera Control Privileges  
Users can use the administrative control functions,  
such as shooting adjustment settings or event  
detection display.  
User  
Authority  
Video  
Audio  
Privileged  
Camera  
Control  
Camera  
Control  
Distribution Distribution  
VB Viewer:  
Administrator  
{
{
{
{
{
This viewer is limited to basic image operations for  
viewing images.  
{
{
{
Authorized  
user  
(Can be  
changed)  
(Can be  
changed)  
(Can be  
changed) changed)  
(Can be  
Accessible controls are different.  
Admin Viewer:  
{
{
{
Guest user  
×
(Can be  
changed)  
(Can be  
changed) changed)  
(Can be  
Users with privileged camera control can use this  
viewer.  
* Can be changed: The Administrator can change the  
privileges of Authorized Users and Guest Users (p. 66).  
Password authentication is required.  
Authorized users must have privileged camera  
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Overview of Viewer  
The four authorities that can be set for users are privileged  
camera control, camera control, video distribution and  
audio distribution.  
completely prohibit all camera access from guest users  
by disabling all their authorities.  
Users must have privileged camera control to use the  
Admin Viewer.  
Important  
Users must have the video distribution authority to display  
images using the VB Viewer. To operate the camera using  
the VB Viewer, users must also have camera control  
authority.  
Audio distribution authority is required to receive audio  
using the Admin Viewer and the VB Viewer.  
• Only the [Administrator] can transmit audio from the viewer.  
• At any time, the [Administrator] can launch the Admin Viewer  
to override the camera control privileges of another instance  
of the Admin Viewer launched by an [Authorized User]. The  
Administrator can retain the camera control privileges, but  
doing so prevents authorized users from obtaining camera  
control privileges. After viewing the necessary information,  
the Administrator should always close the viewer or click  
[Obtain/Release Camera Control] to release the control  
privileges.  
[Administrator]  
This user is given all authorities. The user name is fixed  
to “root”.  
The Administrator can launch the Admin Viewer from  
the [Admin Viewer] link on the top page.  
• The Admin Viewer launched by the [Administrator] can access  
only one camera at a time. While administrator authorities are  
used to access the camera from a given PC, access with  
administrator authorities from other PCs will be not be granted.  
In contrast, the camera can be accessed simultaneously by  
multiple instances of the Admin Viewer launched by  
[Authorized Users] from different PCs. Take note, however,  
that when controlling the camera, the control privileges are  
given to the user who accessed the camera most recently.  
7
[Authorized User]  
Authorized users can launch the Admin Viewer from  
the [Admin Viewer] link on the top page if they have  
privileged camera control. Authorized users can no  
longer launch the Admin Viewer upon losing privileged  
camera control. However, they can still launch the VB  
Viewer. Launching the VB Viewer can be prohibited by  
disabling all authorities of a given authorized user  
(p. 66).  
Note  
[Guest User]  
• The factory default setting gives privileged camera control to  
[Authorized User] as well.  
This user can only use the following functions:  
Backlight compensation, snapshots, image display,  
audio distribution  
• If all guest user authorities are disabled, the user  
authentication dialog box will appear when the VB Viewer is  
launched. When an authorized user or administrator name and  
password are entered, the VB Viewer can be used with  
authorized user or administrator authorities, respectively.  
Pan/tilt/zoom camera control  
Digital PTZ  
Guest users can launch the VB Viewer from the [VB  
Viewer] link on the top page. The Administrator can  
• The authorities of authorized users are assigned as follows.  
List of Authorized User Authorities  
Provided controls  
Viewer  
Admin  
Viewer  
Operations  
Privileged Camera  
Control  
All operations possible in the Admin Viewer.  
[Details]  
Camera Control  
Video Distribution  
Audio Distribution  
Video size, video display size, full screen mode, reconnect, audio reception, back  
light compensation, get a snapshot, SD memory card insert status, event display,  
viewer PTZ* , Control for Admin (smart shade control, focus, exposure, white balance,  
1
day/night, external device output, frame rate), preset selection, home position  
1
Slider for pan/tilt/zoom, panorama display, Control for Admin (camera PTZ*  
operation and speed setting)  
Digital PTZ  
VB Viewer  
VB Viewer  
All operations possible in the VB Viewer.  
[Details]  
Video size, video display size, full screen mode, reconnect, audio reception, back  
light compensation, get a snapshot, preset selection, home position  
Slider for pan/tilt/zoom, panorama display  
Digital PTZ  
Camera Control  
Video Distribution  
Audio Distribution  
All operations possible in the VB Viewer.  
[Details]  
Video size, video display size, full screen mode, reconnect, audio reception, back  
light compensation, get a snapshot, preset selection, home position  
Slider for pan/tilt/zoom, panorama display  
Digital PTZ  
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Video Distribution  
Audio Distribution  
VB Viewer  
VB Viewer  
Video size, video display size, full screen mode, reconnect, audio reception, get a  
snapshot  
Panorama display  
Digital PTZ  
2
Video Distribution*  
Video size, video display size, full screen mode, reconnect, get a snapshot  
Panorama display  
Digital PTZ  
*1 PTZ: Pan, tilt, zoom  
*2 If video distribution authority is disabled, users can no longer use VB Viewer.  
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Launching the Viewer  
The viewer is launched.  
Launching the Viewer  
Important  
• The Admin Tools Certificate must be installed on a PC that is  
using the Admin Viewer. (p. 26)  
• This Operation Guide explains relevant operations based on  
the IP address “192.168.100.1” (factory default setting). You  
must enter the actual IP address set for the camera when  
following instructions.  
7
Access “http://192.168.100.1/” via the web browser.  
1
Shutting Down the Viewer  
Click [Admin Viewer] or [VB Viewer] according to the  
user.  
2
Close the web browser in the viewer to shut down.  
Connecting from Admin Tools  
Only the administrator can connect to this viewer.  
Launch Admin Tools.  
1
(Refer to “Launching the Admin Tools(p. 82) for  
information on launching the Admin Tools.)  
Click [Admin Viewer].  
2
For [Admin Viewer], enter the user name and  
password.  
3
of the Camera(p. 42) for information on the user  
name and password.  
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How to Operate the Viewer  
Display Screens of Admin Viewer  
The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin  
Viewer.  
The following screen shows the Admin Viewer with all panels opened. In practice, you only open panels that are necessary,  
and can put them anywhere desired in the web browser.  
(2)  
(3)  
(10) (8) (4) (5) (6) (7)(11)(12)  
(30)  
(31)  
(32)  
(1)  
(9)  
(13)  
(23)  
(24)  
(25)  
(14) (16)  
(15) (17)  
(18) (20)  
(19) (21)  
(33)  
(34)  
(18) (19)  
(22) (21)  
(28)  
(26)  
(27)  
(29)  
(1) Image Display Area  
Displays images received from the camera.  
(8) Slider for tilt  
This slider is used to control the tilt (vertical  
movement) of the camera.  
(2) Video Size  
Set the size of video received from the camera.  
(9) Slider for pan  
This slider is used to control the pan (horizontal  
movement) of the camera.  
(3) Video Display Size  
Set the display size of the image shown on the screen.  
(10)Slider for zoom  
(4) [Full Screen Mode] button  
This slider is used to control the zoom ratio.  
You can zoom in (telephoto) by moving the knob  
upwards or zoom out (wide-angle) by moving the  
knob downwards.  
Live images are shown in full screen mode.  
(5) [Reconnect] button  
The camera is reconnected.  
(6) [Audio Transmission] button  
(11)[BLC] (Back Light Compensation) button  
This button turns on/off backlight compensation. This  
control is effective when the image is dark due to  
backlight.  
Transmit audio to the camera.  
(7) [Audio Reception] button  
Audio from the camera is received and output.  
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How to Operate the Viewer  
(12)[Obtain/Release Camera Control] button  
This button is used to obtain/release the camera  
control privileges.  
(28)Digital PTZ Panel  
This panel is displayed upon clicking the [Digital PTZ]  
button.  
(13)Information Field  
(29)Digital PTZ Area Designator  
Specify the area in the image display area to crop with  
Digital PTZ.  
Information messages, warning messages and error  
messages are shown to the user.  
(14)[Get a Snapshot] button  
(30)[Setting Page]  
A still image from the moment of clicking is displayed  
in a new window.  
The screen switches to the Settings Menu page.  
(31)[Back to top]  
(15)SD Memory Card Insert Status Icon  
Displays whether or not the SD memory card is  
mounted.  
The screen switches to the top page of the camera.  
(32)Control for Admin Panel  
You can operate the camera with the administrator  
authorities. For details, see “Using Control for Admin”  
(p. 136).  
SD memory card is mounted.  
SD memory card is not mounted.  
7
(16)[Start/Stop SD Card Recording] button  
Recording to the SD memory card starts if you have  
camera control privileges. Click again to stop  
recording.  
(33)Viewer PTZ Panel  
This panel is displayed upon clicking the [Viewer PTZ]  
button.  
(34)Viewer PTZ Area Designator  
(17)[Recorded Video Utility] button  
The Recorded Video Utility (p. 116) of the Admin Tools  
starts up.  
Set the cropped area in the image display area.  
(18)[Event Display] button  
VB Viewer  
The event display panel is displayed.  
(6)  
(11) (9) (4)(5)  
(2)  
(3)  
(8)  
(19)[Viewer PTZ] button  
The viewer PTZ panel is displayed.  
(20)[Panorama Display] button  
(1)  
The panorama display panel is displayed.  
(21)[Control for Admin] button  
(12)  
(7)  
Displays the Control for Admin Panel.  
(10)  
(13)  
(15)  
(16)  
(22)[Digital PTZ] button  
(14)  
The Digital PTZ panel is displayed.  
(17)  
(18)  
(19)  
(23)Preset selection box  
You can control the camera with presets registered in  
the camera beforehand.  
(20)  
(21)  
(22)  
(24)[Home Position] button  
Move the camera angle to the home position.  
(25)Event Display Panel  
This panel is displayed upon clicking the [Event  
Display] button.  
The panel shows the input status of external devices  
and the status of image and volume detection by  
intelligent functions.  
(1) Image Display Area  
Displays images received from the camera.  
(26)Panorama Display Panel  
This panel is displayed upon clicking the [Panorama  
Display] button.  
(2) Video Size  
Set the size of video received from the camera.  
(27)Panorama Display Area  
Displays panorama images registered in the camera.  
You can operate the camera by controlling the frame  
lines within the panorama display area.  
(3) Video Display Size  
Set the display size of the image shown on the screen.  
(4) [Full Screen Mode] button  
Live images are shown in full screen mode.  
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(5) [Reconnect] button  
(21)Digital PTZ Panel  
The camera is reconnected.  
This panel is displayed upon clicking the [Digital PTZ]  
button.  
(6) [Audio Reception] button  
Audio from the camera is received and output.  
(22)Digital PTZ Area Designator  
Specify the area in the image display area to crop with  
Digital PTZ.  
(7) Control Privilege Status Indicator  
Whether or not the current client has camera control  
privileges is shown in this area.  
(8) [Obtain/Release Camera Control] button  
This button is used to obtain and release the camera  
control privileges.  
Obtaining Camera Control Privileges  
The camera cannot be controlled by multiple users  
simultaneously. Only the user with the control privileges  
can control the camera. To perform backlight  
compensation camera control, you must obtain control  
privileges first.  
(9) Slider for tilt  
This slider is used to control the tilt (vertical  
movement) of the camera.  
(10)Slider for pan  
This slider is used to control the pan (horizontal  
movement) of the camera.  
How to Operate  
Click the [Obtain/Release Camera Control] button to  
obtain the control privileges.  
(11)Slider for zoom  
This slider is used to control the zoom ratio.  
You can zoom in (telephoto) by moving the knob  
upwards or zoom out (wide-angle) by moving the  
knob downwards.  
Admin Viewer  
VB Viewer  
Camera Control  
Privilege Display  
Displays camera  
control privilege  
status.  
(12)[BLC] (Back Light Compensation) button  
This button turns on/off backlight compensation. This  
control is effective when the image is dark due to  
backlight.  
(13)Information Field  
[Obtain/Release Camera Control]  
button  
This button is used to obtain/release the  
camera control privileges.  
Information messages, warning messages and error  
messages are shown to the user.  
(14)[Get a Snapshot] button  
A still image from the moment of clicking is displayed  
in a new window.  
Camera Control Privilege Status Indicator  
(15)[Panorama Display] button  
Display of the camera control buttons and camera control  
status indicator changes according to the status of control  
privileges shown as follows.  
The panorama display panel is displayed.  
(16)[Digital PTZ] button  
The Digital PTZ panel is displayed.  
Control privileges not assigned  
(17)Preset selection box  
With the VB Viewer, the control privilege status  
indicator appears in gray and an animated  
[Obtain/Release Camera Control] button is  
displayed.  
You can control the camera with presets registered in  
the camera beforehand.  
(18)[Home Position] button  
Move the camera angle to the home position.  
The Admin Viewer does not display a control  
privilege status indicator. The [Obtain/Release  
Camera Control] button is grayed out.  
(19)Panorama Display Panel  
This panel is displayed upon clicking the [Panorama  
Display] button.  
Waiting for control privileges  
(20)Panorama Display Area  
When waiting for control privileges in the VB  
Viewer, the remaining standby time is shown  
on the control privilege status indicator.  
Displays panorama images registered in the camera.  
You can operate the camera by controlling the frame  
lines within the panorama display area.  
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How to Operate the Viewer  
Change the Camera Angle in the Panorama  
Control privileges assigned  
(restricted time counting down)  
Display Area  
If another user is waiting for control privileges  
Click the [Panorama Display] button.  
while you are assigned control privileges,  
your remaining time is shown on the control  
privilege status indicator.  
1
Change the camera angle in the panorama display  
area.  
2
Control privileges assigned  
The control privilege status indicator is shown  
in blue.  
The [Obtain/Release Camera Control] button  
in the VB Viewer is blue in the center.  
The [Obtain/Release Camera Control] button  
in the Admin Viewer is yellow green in the  
center.  
7
The frame lines within the display area show the  
image currently being captured by the camera.  
Blue frame lines mean that you do not have camera  
control privileges.  
Yellow frame lines mean that you have camera  
control privileges.  
Controlling the Camera  
Obtain camera control privileges before carrying out the  
following operations. These operations can be carried out  
in both the Admin Viewer and the VB Viewer.  
Move by clicking  
Clicking a point in the panorama window moves the pan  
and tilt to center on that point.  
Changing the Camera Angle  
Move by dragging  
Dragging the yellow frame lines in the panorama window  
moves the pan and tilt to capture that area.  
You can change the angle by doing one of the following:  
Use the pan and tilt sliders  
Note  
The camera angle will change according to the knob  
position on the sliders. The knob can also be moved by  
clicking on an empty part of the slider.  
• Operations carried out by clicking on the image will not be  
precise.  
• Users operating the camera in the Admin Viewer with the  
administrator authorities can control the camera outside the  
view restrictions.  
Users operating the camera in the Admin Viewer with the  
authorized user authorities can control the camera only within  
the view restrictions.  
Click on the image  
You can center on a point in  
the image by clicking on it.  
This slider is used to control  
the tilt (vertical movement)  
of the camera.  
• Users operating the camera in the VB Viewer can control the  
camera within the view restrictions.  
This slider is used to control  
the pan (horizontal  
movement) of the camera.  
Note  
In the Admin Viewer, you can also control the pan and tilt with the  
camera control button (p. 137).  
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Changing the Camera Zoom Ratio  
Using the Preset/Home Position  
Move the knob on the slider up or down to zoom in or out  
The camera zoom ratio will change according to the knob  
position on the slider. The knob can also be moved by  
clicking on an empty part of the slider.  
You can control the camera using presets and home  
position registered in the camera beforehand (p. 94).  
Click the preset selection box and select a preset from the  
displayed list to go to the selected preset camera angle.  
Click the [Home Position] button to move the camera  
angle to the home position.  
Zoom telephoto end  
(only when digital  
zoom is on)  
Optical telephoto end  
Slider for zoom  
Move the knob upwards to  
zoom in (telephoto)  
Move the knob downwards  
to zoom out (wide-angle)  
[Home Position] button  
Preset selection box  
Wide end  
Note  
• If [Digital Zoom] is set to [Enable] in [Camera] on the Setting  
page, the icon for the zoom telephoto end is displayed. (p. 53).  
Note  
Register presets and home position beforehand using the Preset  
Setting Tool (p. 96). Registered presets will appear in the preset  
selection box.  
• In the Admin Viewer, you can also control the zoom with the  
Camera Control button (p. 137).  
Change the Zoom Ratio in the Panorama  
Compensating Backlight  
Display Area  
This control is effective when the image is dark due to  
backlight.  
Click the [Panorama Display] button.  
1
Clicking [BLC] brightens images that are dark due to  
backlight.  
Change the zoom ratio in the panorama display area  
displayed.  
Clicking the button again cancels backlight  
compensation.  
2
You can change the zoom ratio by dragging the yellow  
frame lines in the panorama window and changing the  
size of the frame. The zoom ratio will adjust to capture  
the area in the changed frame.  
Note  
Cropping and Displaying Part of an Image  
(Digital PTZ)  
Clicking outside the yellow frame lines and dragging will create  
blue frame lines. When you release the mouse button, the blue  
lines will turn yellow and the camera will change the pan, tilt and  
zoom in order to capture that area.  
You can use the Digital PTZ panel to crop and display  
part of a camera image in the image display area. It is  
also possible to use a preset or home position registered  
to the camera.  
Digital PTZ  
Digital PTZ is a function that facilitates simple panning,  
tilting, and zooming without changing the camera lens  
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How to Operate the Viewer  
position that was adjusted at the time of installation by  
transmitting just part of the camera effective pixel area  
(1920 x 1080) from the camera to the viewer.  
Note  
For details on how this function differs from Viewer PTZ, see  
Opening the Digital PTZ Panel  
Click the [Digital PTZ] button to display the Digital PTZ  
panel.  
7
Note  
• The size of the preview frame can be changed to any of the  
five sizes 640 x 360, 512 x 288, 384 x 216, 256 x 144, and 128  
x 72, and the new size is displayed in [Image Size] on the  
Digital PTZ panel. The aspect ratio is always 16:9.  
• If the size of the preview frame becomes larger than the  
display size specified in the display size setting of the viewer,  
the quality of the image in the image display area deteriorates.  
Changing the Position  
You can move the preview frame by dragging the inside  
of the frame.  
The appearance of the [Digital PTZ] button differs as  
follows depending on the state of the Digital PTZ function.  
If you click any position in the Digital PTZ display area, the  
preview frame moves to the clicked position.  
Digital PTZ is disabled (displays the scene as seen by  
the camera).  
Digital PTZ is enabled (displays trimmed video).  
Note  
The preview frame moves in stages. You cannot finely adjust the  
position.  
Specifying a Cropping Range  
Change the position and size of the preview frame on the  
Digital PTZ panel to specify the range to display in the  
image display area.  
The preview frame is blue when you have not obtained  
camera control privileges. When you obtain camera  
control privileges, the preview frame turns yellow and you  
can use the following procedures to resize and move it.  
Specifying a Range with the Sliders  
You can use the pan, tilt, and zoom sliders for the image  
display area to specify the cropping range in the image  
display area. The preview frame on the Digital PTZ panel  
also moves in accordance with the operation of the pan,  
tilt, and zoom sliders.  
Using a Preset or the Home Position  
You can use a registered preset or home position to  
specify the range for Digital PTZ.  
Click the preset selection box and select a preset from the  
displayed list to move the preview frame on the Digital  
PTZ panel to the preset position and display the image  
inside the frame in the image display area.  
Changing the Size  
You can resize the preview frame by dragging it. The  
preview frame turns blue during dragging. The image  
inside the frame is displayed in the image display area in  
accordance with the size of the frame.  
Click the [Home Position] button to move the preview  
frame on the Digital PTZ panel to the home position and  
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display the image inside the frame in the image display  
area.  
Note  
• When the VB Viewer is launched, the video size set for the  
camera is applied.  
When the Admin Viewer is launched for the first time, the camera  
settings are applied, but from then on settings from the previous  
time are used.  
Note  
Register the preset or home position beforehand using the Preset  
Setting Tool (p. 96). Registered presets will appear in the preset  
selection box.  
• When the viewer is launched, the display screen size opens at  
[Actual Pixels].  
Exiting Digital PTZ  
Click the [Digital PTZ] button again. The Digital PTZ panel  
closes and Digital PTZ ends.  
• Black bars will appear above and below the image if [Actual  
Pixels] is selected for the display screen size while the video  
size is set to [320x240].  
Although clicking the close button of the Digital PTZ panel  
closes the Digital PTZ panel, Digital PTZ will stay on.  
Displaying in Full Screen Mode  
You can show images over the entire display. Clicking this  
button will open a new window to show video in the full  
screen mode.  
Setting Video and Audio  
Admin Viewer  
VB Viewer  
To close the full screen window, select [Exit Full Screen  
Mode] in the following menu.  
You can display the necessary panels for controlling the  
camera in the full screen mode. Right-click on the screen  
and select the necessary panel from the menu that  
appears.  
Admin Viewer  
VB Viewer  
Changing the Video Size  
You can set a desired video size for video received from  
the camera. Select from [320x240], [480x270], [960x540]  
or [1920x1080].  
[Obtain/Release Camera Control]  
Changing the Display Screen Size  
Obtain and release the camera  
control privileges.  
You can change the display screen size. Select from [Actual  
Pixels], [480x270], [960x540], [1920x1080] or [Fit to  
Window].  
[Actual Pixels] displays the video at the size at which it is  
being captured.  
[Preset]  
Select a preset.  
[Home Position]  
Move the camera angle to the  
home position.  
[Panorama]  
Displays the panorama display  
panel.  
[Fit to Window] displays the video at the maximum size  
possible in the web browser window.  
[Start/Exit Viewer PTZ] The viewer PTZ panel is  
displayed. (Admin Viewer only)  
[Start/Exit Digital PTZ]  
The Digital PTZ panel is  
displayed.  
[Control]  
Displays the camera control  
panel.  
[Pan/Tilt Slider]  
Displays the pan/tilt slider.  
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How to Operate the Viewer  
[Control for Admin]  
Displays the Control for Admin  
Panel (Admin Viewer only).  
Switch video capture size.  
Get a snapshot.  
Reconnect  
Admin Viewer  
VB Viewer  
[Video Capture Size]  
[Snapshot]  
[Audio Reception]  
[Audio Transmission]  
Receive audio.  
Transmit audio (Admin Viewer  
only).  
To reconnect the camera, click this button.  
[Event Display]  
Displays the event display panel  
(Admin Viewer only).  
Note  
If you reconnect, audio reception will stop and camera control  
privileges will be lost.  
In the VB Viewer, the video size and display screen size will also  
return to the default settings.  
[Start/Stop SD Card Recording]  
Start and stop video recording to  
an SD memory card (Admin  
Viewer only).  
[Exit Full Screen Mode] Exit full screen mode.  
Receiving Audio  
You can move any panel by clicking the title bar and  
dragging it to the desired position.  
7
You can receive audio through the microphone attached  
to the camera.  
Getting a Snapshot  
Admin Viewer  
VB Viewer  
Captures a still image from live images and displays it in a  
new window.  
You can also save still images.  
Click [Get a Snapshot] button at the moment you want to  
capture a still image.  
Click this button to receive audio.  
Select the [Receive audio] checkbox in the Receive Audio  
panel that appears and use the slider to set an  
appropriate volume.  
Note  
• To receive audio, go to [Audio Server] in [Server] beforehand  
and set [Audio Transmission from the Camera] to [Enable]  
A snapshot panel will open showing a still image from the  
moment you clicked it. When the snapshot panel is open,  
click the [Get a Snapshot] button to update the image  
displayed in the snapshot panel.  
To save a still image, right-click on it and select [Save  
Picture As] from the menu that appears.  
• The first time the Receive Audio panel is launched, a message to  
install the add-on “Canon Network Camera Audio Receiver” will be  
displayed in the information bar of the web browser. Install the add-  
on.  
Enter the file name desired and save the image.  
• Regardless whether or not the Receive Audio panel is open, audio  
will always be received if the [Receive audio] checkbox is selected  
in the Receive Audio panel.  
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Checking Information  
The following icons will appear depending on the content  
of the information displayed.  
Icon (color)  
Meaning  
Description  
Appears when a camera  
operation has been successful.  
The following information  
appears.  
• Help messages, such for each  
button and pull down menu  
• Frame rate information  
(Blue)  
Information  
Pan, tilt, zoom camera  
information, image  
stabilization information  
Pan, tilt, and  
zoom information for Digital  
PTZ  
A message will appear notifying  
the user when camera control  
privileges cannot be obtained,  
audio reception stops, etc.  
(Yellow) Warning  
Appears when a system error  
occurs.  
(Orange) Error  
Important  
If the image stabilizer function is turned on in the settings page  
(p. 53), the actual viewing angle of the image will be smaller  
than the viewing angle displayed in the information field (For  
On1: approx. 83%; for On2: approx. 50%).  
Also, the viewing angle of image display becomes smaller than  
the angle (frame) displayed in the panorama display area.  
Note  
For details on the messages, see “List of Viewer Messages”  
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Performing Operations and Settings in the Admin Viewer  
The operations and settings that can be performed only in the Admin Viewer are explained.  
[Maximum Connection Time (sec.)] under [Video Server] in the  
Transmitting Audio  
In the Admin Viewer, you can transmit audio via an  
external device connected to the camera.  
Setting page. Therefore, depending on the settings, the image  
may not display or will display for a certain amount of time only.  
“Chapter 8, Appendix” (p. 149) and confirm the settings.  
• Video cropped with Viewer PTZ will not be videos recorded  
manually, or by event or timer.  
Click this button to transmit audio.  
Use the slider to set an appropriate volume on the Send  
Audio panel that appears.  
In the [Audio sending time limit], select [No Limit], [1  
min(s)], [5 min(s)] or [10 min(s)].  
7
• The cropped position in the image display area will be  
reflected in full screen mode as well.  
Opening the Viewer PTZ Panel  
Click the [Viewer PTZ] button to display the viewer PTZ  
panel.  
Note  
The first time the Send Audio panel is launched, a message to  
install the add-on “Canon Network Camera Audio Receiver” will  
be displayed in the information bar of the web browser. Install the  
add-on.  
Magnifying Part of the Image (Viewer  
PTZ)  
Preview Frame  
(Magnified display area)  
You can use the Viewer PTZ panel to magnify part of the  
camera’s image in the image display area.  
Center of preview  
frame  
Viewer PTZ  
Viewer PTZ uses the digital zoom function to enlarge part  
of a video without using the camera pan, tilt or zoom  
functions.  
The initial status of the Viewer PTZ panel shows the  
preview frame (yellow) occupying the entire image.  
This function allows you to enlarge part of a video when  
using the camera in a locked position, for example, during  
use of an intelligent function.  
Important  
When the Viewer PTZ function is used, you cannot operate the  
camera by clicking the image display area.  
Note  
• The image display for the Viewer PTZ panel is subject to the  
settings configured in [Maximum Number of Clients] and  
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Adjusting the Preview Frame Size  
Exiting Viewer PTZ  
Drag the preview frame line to make the frame smaller,  
and a magnified view of the image in the frame will be  
shown in the image display area.  
Click the [Viewer PTZ] button again. The Viewer PTZ  
panel closes and Viewer PTZ is exited.  
Although clicking the close button of the Viewer PTZ panel  
closes the PTZ panel, the Viewer PTZ will stay on.  
Differences Between Viewer PTZ and Digital  
PTZ  
Viewer PTZ and Digital PTZ are both simple pan, tilt, and  
zoom functions that use the digital zoom function, but they  
have the following differences because they employ  
different operating principles.  
Viewer PTZ  
Digital PTZ  
Enlarges the specified part of Transmits only the trimmed  
the image transmitted from part of the entire area that can  
the camera and then displays be captured by the camera.  
it in the viewer.  
The size of the received data  
is large.  
The size of the received data  
is small.  
Can be used only in Admin  
Viewer.  
Can be used in both Admin  
Viewer and VB Viewer.  
The preview frame turns blue when you drag it.  
Note  
Not necessary to obtain the  
camera control privileges.  
Necessary to obtain the  
camera control privileges.  
• The aspect ratio of the preview frame is always 16:9.  
PTZ operation can be  
performed independently for  
each viewer.  
Independent operation cannot  
be performed for each viewer  
(if multiple viewers are  
connected and Digital PTZ is  
used for one of them, the  
same Digital PTZ display is  
also applied in the other  
viewers).  
• The Viewer PTZ uses digital zoom, so the higher the digital  
zoom ratio, the lower the quality of the image becomes.  
Moving the Preview Frame  
You can move the preview frame to the desired position.  
Move by dragging  
Click within the preview frame and drag it over the subject  
that you want to see magnified.  
The preview frame turns blue when you drag it.  
Using Control for Admin  
When you have obtained control privileges, click the  
[Control for Admin] button to display the Control for Admin  
Panel and perform camera operation and video settings.  
Move by clicking  
Click a position outside of the preview frame and the  
preview frame will move to that position. Click the subject  
that you want to see magnified.  
Move using sliders  
When you have obtained control privileges, you can pan,  
tilt and zoom the displayed video using sliders.  
Note  
After changing the preview frame, the image display area will  
continue to display the cropped video corresponding to the  
preview frame even after the Viewer PTZ panel is closed.  
However, when you reconnect to Admin Viewer, the initial status  
will be restored.  
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Performing Operations and Settings in the Admin Viewer  
Opening/Closing Control Items  
Setting the Smart Shade Control  
Clicking the title of a control item will open or close it.  
The smart shade control function differs from backlight  
compensation in that only dark areas are brightened while  
bright areas are kept intact.  
(1)  
(2)  
(1) [Smart Shade Control]  
Set to [Off] or [On].  
You can open the various control items even without  
obtaining the camera control privileges, but all items other  
than [Frame Rate] will be grayed out.  
(2) Adjusting the Smart Shade Control  
When smart shade control is [On], set one of the 7  
levels from [1] (Mild) to [7] (Strong).  
7
Example: If the background is bright and the subject  
is hard to see, this function brightens dark areas to  
make the subject clearer.  
In comparison to backlight compensation, smart  
shade control can reduce overexposure of bright  
areas.  
Performing Operations and Settings  
Click the camera control buttons to set the pan, tilt and  
zoom operations as well as the speed.  
(3)  
(1)  
OFF  
Smart Shade  
BLC (Back Light  
Compensation)  
Control  
(2)  
(4)  
Note  
• When [On] is selected for smart shade control, the image file  
size increases.  
(1) [Pan/Tilt] button  
Move pan and tilt in the direction of the arrows.  
Operation will continue as long as you are holding  
down the button and will stop when you release it.  
Clicking the center button will make the camera face  
straight forwards.  
• When [On] is selected for smart shade control, screen noise  
may increase. If noise is noticeable, lower the control level.  
Setting the Focus  
(2) [Zoom] button  
Zooms in or out. Operation will continue as long as  
you are holding down the button and will stop when  
you release it.  
(3) [Pan/Tilt] Speed  
Select a speed from [Fast], [Normal] and [Slow].  
(4) [Zoom] Speed  
Set the speed to [Fast] or [Slow].  
[Auto]  
: Automatically focuses on the  
subject.  
: You can adjust the focus manually  
Note  
[Manual]  
Changing the [Pan/Tilt] speed or [Zoom] speed will not change  
the speed of the slider, or of the pan, tilt or zoom in panorama.  
by pushing the  
(near) buttons.  
(far) and  
Clicking [One-shot AF] will use  
autofocus to focus on a subject and  
then stop in manual focus.  
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[Fixed at Infinity] : You can set the focus so that it is  
fixed near infinity.  
(3) [Metering Mode]  
When [Auto], [Auto (Flickerless)] or [Auto (Shutter-  
priority AE)] is selected for the exposure mode, the  
metering mode can be selected from [Center-  
Weighted], [Average] or [Spot].  
Important  
• If it is set in the Admin Viewer, the same focus mode will  
occur in the viewers of other users also.  
[Center-Weighted]  
The entire screen is metered by focusing on the  
center of the screen.  
Even when slightly darker/brighter areas are present  
on the periphery of the screen, an appropriate  
exposure can be achieved for the subject near the  
center.  
Depending on the lighting used, focus may  
not be maintained when switching between [Day Mode] and  
[Night Mode]. Focus when switching Day/Night Mode can be  
set in the [Day/Night Mode Focus Settings] panel in the  
Admin Viewer (p. 139).  
• Setting the shutter speed at [1/1 sec] in manual exposure  
(p. 138) will disable the [Auto] and [One-shot AF] focus  
modes in camera control. Switch the focus to [Manual] and  
adjust it to your subject.  
Use this mode if the subject is positioned near the  
center of the screen.  
[Average]  
• Refer to the notes on p. 52 for focus ranges.  
The entire screen is metered by averaging.  
A stable exposure can be achieved even in a  
capture environment where there are notable  
brightness differences within the screen.  
Use this mode to stabilize the exposure in locations  
where vehicles or people are moving.  
• Changes to focus mode in the Admin Viewer will not be  
reflected in the settings on the setting page.  
• Note that if you set the focus manually it will remain fixed.  
[Spot]  
The center of the screen is metered.  
Setting the Exposure  
An appropriate exposure can be achieved for the  
subject at the center of the screen regardless of the  
brightness/darkness on the periphery of the screen.  
Use this mode if you want to adjust the exposure to  
the center of the screen because the subject is  
receiving a spotlight or backlight, etc.  
(1)  
(4) [Shutter Speed]  
When [Manual] or [Auto (Shutter-priority AE)] is  
selected for the exposure mode, select the shutter  
speed desired. If [Manual] is selected, set the shutter  
speed in the range of [1/1 sec] to [1/16000 sec] from  
a pull-down menu. If [Auto (Shutter-priority AE)] is  
selected, set the shutter speed in the range of [1/2  
sec] to [1/16000 sec] from a pull-down menu.  
(2)  
(3)  
(4)  
(1) Exposure Mode  
(5) [Aperture]  
Select from [Auto], [Manual], [Auto (Flickerless)] or  
[Auto (Shutter-priority AE)].  
If [Manual] is selected for the exposure mode, set a  
desired aperture value.  
Moving the slider to the left closes the aperture and  
darkens the image. Moving the slider to the right  
opens the aperture and brightens the image.  
If [Auto] is selected for [Day/Night] under [Camera] in  
the Setting page (p. 53), select [Auto], [Auto  
(Flickerless)] or [Auto (Shutter-priority AE)].  
For an explanation on each item set in the exposure  
mode, see the setting page (p. 51).  
(6) [Gain]  
If [Manual] is selected for the exposure mode, set a  
desired gain value.  
Moving the slider to the left decreases the gain  
(sensitivity to brightness) and darkens the image.  
Moving the slider to the right increases the gain and  
brightens the image.  
(2) [Exposure Compensation]  
When [Auto], [Auto (Flickerless)] or [Auto (Shutter-  
priority AE)] is selected for the exposure mode, the  
exposure compensation value desired can be  
selected from nine levels (-4 to +4) using the slider.  
To darken the image, select a negative value. To  
brighten the image, select a positive value.  
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Performing Operations and Settings in the Admin Viewer  
(3) [Lock]  
Important  
The white balance is fixed to that of the video currently  
received.  
To forcibly fix the white balance according to the light  
source, use [One-shot WB].  
If the subject is a traffic signal or electronic scoreboard, etc.,  
the captured image may flicker.  
In this case, try changing the exposure mode to [Auto (Shutter-  
priority AE)] and then select a shutter speed lower than 1/100,  
to see if the situation improves.  
Example of Setting Method:  
Irradiate a white subject (white paper, etc.) using the  
light source and capture the subject over the entire  
screen. In this condition, select [One-shot WB].  
Setting White Balance  
Important  
• Since the light source selection options are based on  
representative characteristics, proper colors may not be  
achieved depending on the applicable light source. In this  
case, use the [One-shot WB] function.  
(1)  
7
(3)  
• If the subject looks greenish under mercury lamps in the  
[Auto] mode, select the [Mercury Lamp] mode under light  
source. If the image is still not shown in appropriate colors  
under mercury lamps when the [Mercury Lamp] mode is  
selected under light source, use the [Auto] mode.  
(2)  
• When the subject has only one color or when sodium lamps,  
mercury lamps and certain other fluorescent lightings are  
used, camera colors may not be adjusted automatically.  
(1) [Auto]  
The white balance is adjusted automatically.  
• When [Day/Night] is set to [Night Mode] (including when it is  
set to [Auto] and night mode is judged to be applicable), the  
white balance function cannot be used.  
(2) [Light Source]  
Select the light source from the pull-down menu below  
according to the condition in which the camera is  
used.  
[Daylight Fluorescent] : Select this option to capture  
video under daylight  
• Notes on capturing video continuously day and night  
If a subject that seldom changes is captured in a location  
where the light source changes gradually, such as when  
capturing a subject continuously day and night, the image  
may not be shown in appropriate colors.  
fluorescent lighting.  
In the above case, applying changes to the image to capture  
will achieve the appropriate colors.  
[White Fluorescent] : Select this option to capture  
video under daylight  
fluorescent lighting or white  
fluorescent lighting.  
[Warm Fluorescent] : Select this option to capture  
video under warm fluorescent  
lighting.  
Setting the Day/Night Mode  
[Mercury Lamp]  
: Select this option to capture  
video under mercury lamps.  
: Select this option to capture  
video under orange sodium  
lamps.  
(1)  
(2)  
(3)  
[Sodium Lamp]  
(4)  
[Halogen Lamp]  
: Select this option to capture  
video under halogen lamps or  
incandescent bulbs.  
(1) [Auto]  
The camera automatically switches to day mode or  
night mode depending on ambient brightness.  
(2) [Day Mode]  
Color image can be viewed in the normal mode.  
(3) [Night Mode]  
Images are shown in black and white, due to the  
disabling of the infrared cut filter.  
(3)  
(4) [Day/Night Mode Focus Settings]  
Click to display the [Day/Night Mode Focus Settings]  
panel for making focus settings when switching Day/  
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Night Mode. Can only be set when [Focus] is set to  
[Manual] (p. 137).  
Under the lighting conditions selected in step 1, adjust  
the focus position as required while watching the  
video.  
2
3
Click [Register focus position].  
[Registered] will appear next to the mode, [Day Mode]  
or [Night Mode], picked in step 1.  
(5)  
(6)  
Select the remaining mode in step 1, and repeat steps  
2-3.  
4
[Clear the registered focus position?] will appear when  
selecting (5), even if only one focus position has been  
registered for either [Day Mode] or [Night Mode].  
When switching to (5), and then back to [Move to  
registered focus position] mode, selecting [No] will  
preserve the registered focus position. Selecting [Yes] will  
clear the registered focus position.  
(7)  
Focusing positions will vary under different light  
sources, such as fluorescent or infrared, since the  
wavelengths of these light sources vary. One of the  
following methods, (5) to (7), can be used to adjust  
the focusing position to allow for these differences  
when switching Day/Night Mode.  
Important  
(5) [Use One-shot AF]  
• If the viewer is exited in [Day Mode] or [Night Mode], auto  
day/night stays disabled even if [Auto] is set in the setting  
page. To set auto day/night to enable, be sure to exit the  
viewer after setting [Auto].  
This is the factory default setting. Select this option to  
use One-shot AF when switching Day/Night Mode.  
(6) [Move to registered focus position]  
When switching Day/Night Mode, the focus positions  
preregistered for Day Mode and Night Mode in  
[Register focus position] will be used. For details, see  
• While making settings with the [Day/Night Mode Focus  
Settings] panel, it is not possible to make settings using  
Admin Tools on another computer.  
• If [Use One-shot AF] is activated due to switching between  
Day/Night Mode, the camera may not be able to focus on a  
target subject using One-shot AF if another subject passes in  
front of the target at that time.  
(7) [Compensate for light source]  
Select this option to adjust the focus postion to suit the  
lighting being used when switching to Night Mode.  
[Fluorescent]  
• If Night Mode will be used under infrared lighting, turn on the  
lighting before switching to Night Mode.  
Select this option to capture video under  
fluorescent, LED, sodium or mercury lighting.  
[Halogen Lamp]  
Select this option to capture video under halogen or  
incandescent lighting.  
• Even if you use [Day/Night Mode Focus Settings], focus may  
not be maintained in Night Mode if the light source changes  
(ex. infrared lighting to sunlight).  
Note  
[Infrared (740nm)]  
Select this option to capture video under infrared  
(740 nm wavelength) lighting.  
Refer to the notes on p. 52 for focus ranges when day/night  
(p. 53, p. 139) is enabled.  
[Infrared (850nm)]  
Select this option to capture video under infrared  
(850 nm wavelength) lighting.  
Selecting the External Device Output  
[Infrared (940nm)]  
Select this option to capture video under infrared  
(940 nm wavelength) lighting.  
You can control external device output and display the  
current output status using an icon. Output can be  
activated and deactivated by clicking this icon.  
Registering the Focus Positions  
The focus positions that are used when switching Day/  
Night Mode are registered as follows:  
Select (2) [Day Mode] or (3) [Night Mode] in [Day/  
Night] (p. 139).  
1
Example:  
Output 1: inactive  
Output 2: active  
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Performing Operations and Settings in the Admin Viewer  
Example:  
Setting 1: Image Detection status ON  
Setting a Frame Rate  
Other settings: Image Detection status OFF  
Note  
The icon signifying Detection mode will be displayed for a  
maximum of five minutes (except for Moving Object Detection).  
[Maximum Frame Rate]  
You can select the maximum frame rate for displayed  
video from one of twelve levels between [30fps] to  
[0.2fps].  
(3) [Intelligent Function (Volume detection)]  
The volume detection status is displayed. When  
sound that meets the criteria selected under [Event] >  
[Volume Detection] in the Setting Page is detected,  
the icon turns green.  
Displaying Event Status  
Clicking the [Event Display] button will show the event  
display panel, which shows the input status of external  
devices, as well as the status of image and volume  
detection by the intelligent function.  
Example:  
Volume Detection status ON  
7
(1)  
(2)  
(3)  
(1) [External Device Input]  
When a contact input signal is received from an  
external device, input will be activated and an icon will  
be displayed.  
Example:  
Input 1: inactive  
Input 2: active  
(2) [Intelligent Function (Image Detection)]  
The status of intelligent function (image detection) will  
be displayed. When the detection settings  
configured in intelligent functions (Moving Object  
Detection, Abandoned Object Detection, Removed  
Object Detection, Camera Tampering Detection or  
Passing Detection) enter Detected mode, the  
corresponding icon will turn green (p. 107).  
If names are entered in [Detection Setting Name] in  
Intelligent Function Setting Tools (p. 107), [Setting 1]  
to [Setting 15] will be displayed with the  
corresponding name.  
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Confirming Manually Recorded Video  
Use the Recorded Video Utility (p. 116) to confirm video  
manually recorded to an SD memory card.  
Recording to an SD Memory Card  
Manually  
Click the [Recorded Video Utility] button to start the  
Recorded Video Utility from the Admin Viewer.  
Video displayed in the Admin Viewer can be manually  
recorded to an SD memory card.  
Note  
• To record on an SD memory card, an SD memory card must be  
inserted in the camera (p. 127) and [Save Logs and Videos]  
must be selected in the setting page > [Memory Card] >  
[Operation Settings].  
• The size of the video recorded on the SD memory card  
depends on the video size of the viewer. The video format  
depends on the [Memory Card] setting page (p. 73).  
Recording Videos Manually  
If you have not yet obtained the camera control  
privileges, click the [Obtain/Release Camera Control]  
button and obtain the control privileges.  
1
Click the [Start/Stop SD Card Recording] button.  
2
The [Start/Stop SD Card Recording] button  
appearance changes as shown below depending on  
recording status.  
Not recording  
Recording  
To stop video recording, click the [Start/Stop SD Card  
Recording] button again.  
3
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Chapter  
8
Appendix  
SD Memory Card Access  
Modifiers  
Troubleshooting  
List of Log Messages  
List of Viewer Messages  
Restore Settings  
List of Factory Default Settings  
Index  
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SD Memory Card Access  
You can set the camera so that the following data is saved automatically to the camera’s SD memory card. (“Chapter 5  
• Image files when recording-mode stream transmission failed to be sent due to network errors (JPEG only)  
• Video files when HTTP or FTP upload failed due to network errors (JPEG/H.264)  
• Video files manually recorded by the user from the Admin Viewer (JPEG/H.264)  
• Video files recorded by [External Device Input], [Volume Detection], and the intelligent functions when an event occurs  
(JPEG/H.264)  
• Video files recorded using a timer (JPEG/H.264)  
• Log  
Access to the SD Memory Card  
Use the Recorded Video Utility (p. 116) of the Admin Tools or FTP software (not included) to access the camera using the  
camera’s IP address.  
FTP Software Settings  
Address:  
User ID:  
Camera IP address  
Administrator user ID  
(factory default setting: 192.168.100.1)  
(factory default setting: root)  
Password:  
Administrator password (factory default setting: camera)  
JPEG Images Stored when Recording-Mode Stream Transmission Fails  
When either the storage capacity of the SD memory card or the number of files that can be saved in all subdirectories is  
reached, you cannot save further images to the SD memory card. If this happens, delete any unneeded JPEG images with  
the Recorded Video Utility.  
JPEG/H.264 Video Stored when Uploading Fails  
When either the storage capacity of the SD memory card or the number of files that can be saved in all subdirectories is  
reached, you cannot save further video files to the SD memory card. If this happens, delete any unneeded JPEG/H.264  
video files with the Recorded Video Utility.  
Video Manually Recorded by the User (JPEG/H.264)  
When either the storage capacity of the SD memory card or the number of files that can be saved in all subdirectories is  
reached, you cannot save further video files to the SD memory card. If this happens, delete any unneeded JPEG/H.264  
video files with the Recorded Video Utility.  
Video Recorded When an Event Occurs (JPEG/H.264)  
When the storage capacity of the SD memory card is reached, you cannot save further video files to the SD memory card. If  
this happens, delete any unneeded JPEG/H.264 video files with the Recorded Video Utility to free up capacity on the SD  
memory card.  
Video Recorded Using a Timer (JPEG/H.264)  
When the storage capacity of the SD memory card is reached, you cannot save further video files to the SD memory card. If  
this happens, delete any unneeded JPEG/H.264 video files with the Recorded Video Utility to free up capacity on the SD  
memory card.  
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SD Memory Card Access  
Log Files  
Log files can be downloaded to a PC using FTP software, but you can use the Log Viewer in Admin Tools as a simple way  
to view and download log files.  
Important  
• When deleting a video using a method other than the Recorded Video Utility, you must perform [Recreate Video Management  
Information] under [Memory Card] in the setting page (p. 74).  
• Canon will assume no liability for any accident or damage resulting from use of FTP software.  
Directory Structure for Data Downloaded with Recorded Video Utility  
When video on an SD memory card is downloaded to a computer with the Recorded Video Utility, folders are created  
automatically in accordance with conditions such as the camera and the date and time.  
The following shows the folder structure.  
Example:H.264 video, manually recorded using a camera with an IP address of 192.168.100.1, on Sept. 10, 2012, from  
16:00:00 to 16:59:59 (Camera Time Zone: GMT+09:00).  
8
D:\work \192.168.100.1\ 20120910 \ 070000_075959 _ +9 _ M _ H264  
(1)  
(2)  
(3)  
(4)  
(5) (6)  
(7)  
(1) Folder specified with [Download to]  
(2) IP address of the camera  
(3) Video recording date  
(4) Recording start and end times (UTC)  
(5) Time difference from UTC  
(6) Recording type  
E: Event  
M: Manual recording  
R: Recording-mode stream  
T: Timer  
U: Upload  
(7) Video format (JPEG or H.264)  
Note  
• A folder is created once per hour.  
• If the time difference is added to the starting and ending times, it will equal the local time.  
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File Name Format for Data Downloaded with Recorded Video Utility  
Example:Video, manually recorded on Sept. 10, 2012, starting from 16:06:19 (Camera Time Zone: GMT+09:00).  
20120910 070618-070619-M 00 _ 507.mov  
(1)  
(2)  
(3)  
(4)  
(1) Video recording date  
(2) File creation time (UTC)  
(3) Recording start time (UTC)  
(4) Recording type  
E: Event  
M: Manual recording  
R: Recording-mode stream  
T: Timer  
U: Upload  
Note  
• The file creation time will be earlier than the actual start of recording time.  
• If multiple video files were created because recording continued for several seconds or more, a new file name with different values for  
(2) and the sequential number ending will be used. In the above example, if recording starts at 16:09:19, and the next file is switched to  
4 seconds later, the file name will be as follows.  
20120910070623-070619-M00_508.mov  
Since this is a continuation of the recording that started at 16:09:19, the recording start time (3) will remain as “070619”. The sequential  
number at the end of the file name will be increased by one increment.  
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Modifiers  
According to the setting item, you can specify parameters using modifier “% characters”.  
Modifiers  
Meaning  
Description of character string entered  
%n  
Reason for capture (number) 0 (test) | 1 (External device input 1) | 2 (External device input 2) |  
33 (Timer 1) | 34 (Timer 2) | 35 (Timer 3) | 36 (Timer 4) | 145 (Volume detection) |  
161 (Intelligent Function Detection Setting 1) | 162 (Intelligent Function Detection Setting 2) |  
163 (Intelligent Function Detection Setting 3) | 164 (Intelligent Function Detection Setting 4) |  
165 (Intelligent Function Detection Setting 5) | 166 (Intelligent Function Detection Setting 6) |  
167 (Intelligent Function Detection Setting 7) | 168 (Intelligent Function Detection Setting 8) |  
169 (Intelligent Function Detection Setting 9) | 170 (Intelligent Function Detection Setting 10) |  
171 (Intelligent Function Detection Setting 11) | 172 (Intelligent Function Detection Setting 12) |  
173 (Intelligent Function Detection Setting 13) | 174 (Intelligent Function Detection Setting 14) |  
175 (Intelligent Function Detection Setting 15)  
%N  
Reason for capture  
(character string)  
<External input device name (alphanumeric characters)> | <Intelligent Function Detection Setting (1  
- 15)> | NULL (external input device name (alphanumeric characters) not yet set/volume  
detection/timer event or test)  
8
%X  
%Y  
%C  
%D  
%P  
%T  
%Z  
%V  
%y  
%m  
%d  
%w  
%H  
%M  
%S  
%s  
%z  
%a  
Width of image  
Number of pixels in horizontal direction  
Number of pixels in vertical direction  
1
Height of image  
Camera number  
Camera name  
Setting for [Camera Name (alphanumeric characters)]  
Pan position  
-179.99 – 180.00  
-179.99 – 180.00  
0.01 – 300.00  
0
0
Tilt position  
Zoom position  
0
Camera server  
VB-H41/VB-H610VE/VB-H610D/VB-H710F  
Year of capture time  
Month of capture time  
Day of capture time  
Day of week of capture time  
Hours of capture time  
Minutes of capture time  
Seconds of capture time  
Milliseconds of capture time  
Time zone of capture time  
2001 – 2031  
01 – 12  
01 – 31  
0 – 6 (Sunday to Saturday)  
00 – 23  
00 – 59  
00 – 59  
000 – 999  
-1200 – +1300  
Weekday name of capture  
time  
Sun | Mon | Tue | Wed | Thu | Fri | Sat  
%b  
%h  
Month name of capture time  
Host Name  
Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec  
Note  
• A runtime error will occur if the specified name does not match.  
• If this modifier is not defined, “%” will be deleted.  
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Available Modifiers  
The modifiers that can be used for each setting item are specified below.  
[Parameter (query string)]  
All modifiers can be used.  
[Subdirectory Name to Create]  
Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used.  
[File Name to Create]  
Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used.  
[Message Body]  
All modifiers can be used.  
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Troubleshooting  
Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items  
specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in  
the log message list.  
Problem  
Countermeasures  
The camera does not start.  
• If you are using a PoE HUB, check if the LAN cable is connected correctly.  
• If you are using an AC adapter (sold separately), check if the AC adapter is  
connected correctly.  
• Turn the camera off and on again (see “Installation Guide” > “Connecting the  
Camera”).  
VB Initial Setting Tool does not operate.  
• Check if the LAN cable is connected correctly.  
• Turn the camera off and on again (see “Installation Guide” > “Connecting the  
Camera”). The camera no longer responds to VB Initial Setting Tool 20 minutes after  
being turned on.  
• Check if the camera and the PC in which the VB Initial Setting Tool is operating are  
connected to the LAN in the same segment.  
• The VB Initial Setting Tool may not function when the [Windows Firewall] function is  
8
• Check if you are using an older version of the VB Initial Setting Tool.  
• Check if the LAN cable is connected correctly.  
• Check if the camera and the PC in which the Camera Angle Setting Tool is operating  
are connected to the LAN in the same segment.  
Camera Angle Setting Tool does not operate.  
• “Application could not be started. Install .NET Framework 3.5 (SP1 or later).” If this  
message is displayed, install .NET Framework 3.5 (SP1 or later) or enable settings  
The top page of the camera is not displayed. • Check if the LAN cable is connected correctly.  
• Check if the network to which the camera is connected is set up correctly. In  
particular, check if the IP address, subnet mask and default gateway address are set  
within the ranges supported by the applicable network.  
• If you have changed the IP address, the new address will not become effective until  
the camera is rebooted.  
• Check if the correct URI (camera IP address) is entered in your web browser (p. 42,  
The Admin Tools will not start.  
The Admin Viewer will not start.  
• “Your web browser is not supported.” If this message is displayed, use Internet  
Explorer 7.0 or later.  
• “Application could not be started. Install .NET Framework 3.5 (SP1 or later).” If this  
message is displayed, install .NET Framework 3.5 (SP1 or later) or enable settings  
(See p. 19).  
• “JavaScript is not available or disabled on your web browser.” If this message is  
displayed, set [Active Script] to [Enable] in Internet Explorer's security settings. (See  
(2) below for instructions on how to set this.)  
• “Application could not be started. The following settings must be carried out to use the  
Admin Viewer and Admin Tools.” If this message is displayed, set the following.  
(1) Install your Admin Tools Certificate (p. 26).  
(2) When using Internet Explorer 9 or greater, follow the steps in “Registering the  
Top Page of the Camera as a Trusted Site” (p. 20) and add this web site to  
[Trusted sites] in Internet Explorer's security settings.  
(3) In Internet Explorer click [Tools] > [Internet Options] > [Security] > [Custom  
level] and under the Security Settings list, set [XAML browser applications],  
[File download] and [Launching programs and files in an IFRAME] to [Enable].  
Video is not displayed.  
• To improve video quality, refer to “[Video] Setting Video Size, Quality and Frame Rate”  
in “Chapter 5 Setting Page” (p. 55) to change settings and make adjustments.  
• Up to 30 viewers can access the camera at the same time. If this limit has been  
exceeded, video is not displayed and a message appears.  
The video is not displayed for Digital PTZ  
panel in Admin Viewer.  
• If the [Maximum Number of Clients] is configured to 0 under [Video Server] in the  
Settings page, the image will not be displayed in the Digital PTZ panel. Increase the  
number in [Maximum Number of Clients].  
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Problem  
Countermeasures  
The video is not updated in the Digital PTZ  
panel in Admin Viewer.  
• [Maximum Connection Time (sec.)] under [Video Server] on the Settings page is  
applied to the time for updating video in the Digital PTZ panel.  
If the value is set to other than 0, the video will no longer be updated after the set time  
elapses.  
If the value is set to 0, the video update time becomes unlimited. Take note, however,  
that this time affects not only the Digital PTZ panel, but also the time that individual  
clients can connect to the camera.  
There is no audio.  
• If there is no audio, check the audio server settings of the camera and also check the  
sound and audio device settings for the PC.  
• If you are using the Admin Viewer with the administrator authorities, check if the  
camera is connected to the RM Viewer or another viewer that lets the administrator  
use audio.  
• In VB Viewer, audio cannot be used if the Canon Network Camera Audio Receiver 3.0  
add-on is not installed.  
The camera cannot be controlled.  
• If you connect the Admin Viewer as an administrator, you will have exclusive  
possession of the camera control privileges. If you connect to the Admin Viewer as an  
Authorized User, you cannot control the camera unless the administrator releases  
camera control. Consult the Administrator (p. 122).  
The viewer gets disconnected.  
You forgot your password.  
• Check the network and PC for abnormality.  
• Reboot the PC and connect again.  
• You can initialize all settings of the camera excluding date and time using the reset  
switch (p. 161). The administrator password required for initialization is “camera”.  
Note, however, that network settings such as the IP address and subnet mask will be  
initialized and must be set again.  
Data cannot be uploaded.  
• Check the upload destination in the [Upload] menu, as well as the upload operation  
upon event in the [Event] menu, to see if both are set correctly.  
• You can perform an operation check based on the currently set upload destination by  
running a test (p. 58) from the [Upload] menu.  
• Check [View Logs] in the [Maintenance] menu or logs on the server to check the  
detailed operating environment. For [View Logs], see “Application (Uploader)  
Messages” (p. 152). Also see “Important” in p. 57.  
• For the server settings, contact your System Administrator.  
You cannot use recording-mode stream  
transmission.  
• You cannot use recording-mode stream transmission if [Upload] in the [Upload] menu  
is set to HTTP or FTP. Set [Upload] to [Upload Disabled] (p. 57).  
Video cannot be recorded on an SD memory • To record video to an SD memory card when an event occurs, check the [Video  
card.  
Record Action] settings under [Event] in the setting page. When [Video Record  
Action] is set to [Upload], change it to [Record to SD Card].  
• When recording-mode stream video that could not be transmitted due to network  
errors or video for which the HTTP/FTP upload failed is not stored on the SD memory  
card, check [Operation Settings] under [Memory Card] in the setting page. When  
[Operation Settings] is set to [Save Log], change it to [Save Logs and Videos].  
• To manually save recordings to an SD memory card, obtain camera control privileges.  
Files cannot be saved in the Settings page or • Saving to certain folders is prohibited in Windows 7 and Windows Vista and Windows  
Admin Tools.  
Server 2008. Accordingly, an attempt to save a file may fail. Specify [Documents],  
[Pictures] and other folders.  
A message indicating “Cannot access the SD • Select [SD Card Information] under [Memory Card] in the setting page to check  
card. Please recreate the video management  
imformation on the Setting page.” appears  
when an attempt is made to start up the  
Recorded Video Utility.  
[Video Management Information Status]. When [Video Management Information  
Recreation Required] is displayed, click [Exec] in [Recreate Video Management  
Information] under [SD Card Operations]. When video management information has  
been recreated, make sure that [Video Management Information Status] is [Normal].  
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List of Log Messages  
W031 Transmitted video data size [info]  
Log Messages on the Camera  
Description  
%1= host=<Host>, user=<User>,  
video=<jpg | h264>:<Number of frames>  
(W031)  
Log messages are classified into the following types.  
Category  
crit  
Level  
Error  
Code  
4xx  
Fault level  
%1  
W: WebView session, V: Session-less video  
client  
Software-level failure  
(Task operations will  
stop)  
Meaning  
When a client disconnected, the total data  
that was sent to the client displayed in  
number of frames.  
err  
Error  
3xx  
Operational error  
(Operations will  
continue)  
W040 Clearing to external memory [info]  
warning  
notice  
Warning  
Warning  
2xx  
1xx  
Non-operational error  
Description  
%1  
%1 the image storing - %2 (W040)  
Starting or stopping  
Error external to the  
system  
8
%2  
Reason for starting/stopping  
info  
Information 0xx  
Information on normal  
operation  
Meaning  
Started or stopped clearing stream  
recording to external memory.  
Category  
Level  
Error  
Code  
5xx  
Fault level  
W101 Invalid user name [notice]  
alert  
Hardware-level failure  
(System operations  
will stop)  
Description  
Meaning  
user <User name> not found (W101)  
The camera was accessed by an  
unauthorized user.  
Note  
If no content is recorded in a log for approximately two hours, “--  
MARK --” will be recorded in the message area.  
W102 Invalid password [notice]  
Description  
user <User name> password mismatch  
(W102)  
Application (Camera) Messages  
Meaning  
The password is invalid  
W001 Starting and stopping of system [info]  
W130 Buffer recovered [notice]  
Description  
%1  
%1 webview (W001)  
Starting or stopping  
Description  
Meaning  
stream buffer recovered (W130)  
Image buffer for stream recording has  
recovered.  
Meaning  
wvhttp server (webview) has started or  
stopped.  
W210 Camera operation discarded [warning]  
W030 Startup and shutdown of WebView Livescope  
Client [info]  
Description  
Meaning  
camera operation discarded (W210)  
Camera operation requested was  
discarded.  
Description  
%1%2 host=<Host>, user=<User>, prio=<  
Priority>(W030)  
%1  
W: WebView session, V: Session-less video  
client, N: Session-less event client  
W230 Buffer overflow [warning]  
Description  
Meaning  
stream buffer overflowed (W230)  
%2  
+: Connect, -: Disconnect  
The image buffer for the stream recording  
overflowed and images were discarded.  
Meaning  
The camera server client was connected or  
disconnected.  
151  
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A134 Invalid upload setting (FTP/HTTP mode) [notice]  
Application (Uploader) Messages  
Description  
ftp/http mode invalid. uploader set <none>  
forcibly (A134)  
A004 Starting and stopping of uploader [info]  
Meaning  
The upload mode setting is invalid. The  
upload function was forcibly disabled.  
Description  
%1  
%1 uploader (A004)  
Starting or stopping  
Meaning  
The uploader was started or stopped.  
A135 Invalid upload setting (FTP PORT/PASV mode)  
[notice]  
A040 Number of uploads (MAIL) [notice]  
Description  
ftp port/pasv mode invalid. uploader set  
<pasv> forcibly (A135)  
Description  
%1  
uploader mail: normal=%1 test=%2 (A040)  
Meaning  
The PORT/PASV mode setting in connection  
with FTP upload is invalid. The PASV mode  
was forcibly set.  
Number of normal uploads.  
%2  
Number of test uploads.  
Meaning  
Shows the number of uploads executed.  
A136 Invalid upload setting (HTTP notification only/  
image mode) [notice]  
A041 Number of uploads (FTP) [notice]  
Description  
http notice/image mode invalid. uploader  
set <image> forcibly (A136)  
Description  
%1  
uploader ftp: normal=%1 test=%2 (A041)  
Number of normal uploads.  
Meaning  
The notification only/image mode setting in  
connection with HTTP upload is invalid. The  
image mode was forcibly set.  
%2  
Number of test uploads.  
Meaning  
Shows the number of uploads executed.  
A137 Invalid upload setting (E-mail notification)  
[notice]  
A042 Number of uploads (HTTP) [notice]  
Description  
%1  
uploader http: normal=%1 test=%2 (A042)  
Description  
mode invalid. uploader set <none> forcibly  
(A137)  
Number of normal uploads.  
Meaning  
The e-mail notification setting is invalid. E-  
mail notification was forcibly disabled.  
%2  
Number of test uploads.  
Meaning  
Shows the number of uploads executed.  
A138 Invalid upload setting (E-mail notification  
authentication mode) [notice]  
A120 Resolution of upload destination name failed  
[notice]  
Description  
authentication mode invalid. uploader set  
<smtp auth> forcibly (A138)  
Description  
uploader cannot resolve the server name  
(A120)  
Meaning  
The setting for e-mail notification  
authentication mode is invalid.  
“SMTP_AUTH” was forcibly set.  
Meaning  
The name of the upload destination could  
not be resolved.  
A271 E-mail communication buffer overflowed  
[warning]  
A121 Connection to upload destination failed [notice]  
Description  
Meaning  
uploader cannot connect the server (A121)  
Description  
Meaning  
mail queue is full (A271)  
Execution of connect to upload destination  
failed.  
E-mails overflowed from the communication  
buffer.  
Countermeasure Make adjustments to reduce the number of  
event occurrences. Also adjust video quality  
and video size for upload.  
A122 Connection to upload destination failed [notice]  
Description  
Meaning  
uploader cannot connect the server (A122)  
The upload destination could not be  
connected due to a reason other than A120  
and A121.  
152  
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List of Log Messages  
A272 Upload communication buffer overflowed  
[warning]  
B011 Audio client connected [info]  
Description  
%1  
[%1] %2 connected n=%3 (B011)  
Description  
Meaning  
ftp/http queue is full (A272)  
Client type (send | recv)  
Client host IP address  
Total number of clients  
Upload data overflowed from the  
communication buffer.  
%2  
%3  
Countermeasure Make adjustments to reduce the number of  
event occurrences. Also adjust the video  
Meaning  
An audio client was connected.  
quality, video size and frame rate for upload.  
B012 Audio client closed [info]  
A273 Used buffer size is over maximum size [warning]  
Description  
%1  
[%1] %2 closed n= %3 (B012)  
Description  
used buffer size is over maximum size.  
(A273)  
Client type (send | recv)  
Client host IP address  
%2  
Meaning  
The buffer reached maximum usage size.  
%3  
Total number of clients  
Countermeasure Adjust the video quality, video size and  
frame rate for upload.  
Meaning  
An audio client was disconnected.  
8
A274 Event buffer for upload overflowed [warning]  
B101 Error request received [notice]  
Description  
Meaning  
event queue is full (A274)  
Description  
%1  
%1 unusual request [%2] (B101)  
Event buffer for upload overflowed.  
Client host IP address  
Countermeasure Make adjustments to reduce the number of  
event occurrences.  
%2  
Error type (400 | 404 | ...)  
Meaning  
The request was denied due to a command  
error (400) or parameter error (404).  
A275 Image buffer for upload overflowed [warning]  
Description  
Meaning  
buffer queue is full (A275)  
B102 Client connection denied [notice]  
Image buffer for upload overflowed.  
Description  
%1  
%1 request denied [%2] (B102)  
Client host IP address  
Countermeasure Make adjustments to reduce the number of  
event occurrences. Also adjust the video  
quality, video size and frame rate for upload.  
%2  
Denial type (41 | 43 | ...)  
Meaning  
Client connection was denied due to an  
authentication error (41), time specification  
error (42), insufficient resource (43),  
A470 Uploader initialization failed [crit]  
specification of unsupported codec (45),  
specification of unpermitted user level (47),  
too many clients (49), invalid operation  
mode (4a) or service competition (4e).  
Description  
%1  
uploader initialization failure - %1 (A470)  
Error number  
Meaning  
The uploader could not be initialized.  
Countermeasure 41: Check user name, password or user list  
used when connecting. 42: Check playtime  
or maximum connection time settings used  
when connecting. 43: Reconnect or restart.  
45: Use supported client software. 47:  
Countermeasure If the problem persists after rebooting the  
camera, the camera is faulty, arrange for  
servicing.  
Check user level used when connecting. 49:  
Check client number settings. 4a: Check if  
usage of audio server is enabled. 4e: Check  
the clients that are connected.  
Application (Audio Server) Messages  
B001 Starting and shutdown of audio server [info]  
Description  
%1  
%1 audio. (B001)  
starting | stopping  
Meaning  
The audio server was started/shut down.  
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B103 Client forcibly disconnected [notice]  
B401 Audio device initialization failed [err]  
Description  
%1  
%1 access denied [%2] (B103)  
Client host IP address  
Description  
%1  
audio device initialization error [%1] (B401)  
Error number  
%2  
Denial type (41 | 42 | 4a)  
Meaning  
The audio device could not be initialized.  
The audio server stops.  
Meaning  
Connection was initially permitted, but the setting  
has subsequently been changed to prohibit  
access, thereby triggering a forced disconnection  
(the denial type is the same with B102).  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
B402 Audio server initialization failed [err]  
B201 Event notification failure [info]  
Description  
%1  
audio initialization error [%1] (B402)  
Error number  
Description  
%1  
cannot notify %1 event [%2] (B201)  
Event type (ald)  
Meaning  
The audio server could not be initialized.  
The audio server stops.  
%2  
Error number  
Meaning  
The event notification failed.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
B202 Event reception failure [info]  
B403 Settings change failed [err]  
Description  
%1  
cannot recv event [%1] (B202)  
Description  
%1  
cannot set config [%1:%2] (B403)  
Error notification number  
Error number  
Error number  
Meaning  
The event could not be received.  
%2  
Meaning  
The settings could not be updated. The  
audio server stops.  
B203 Audio message send error [info]  
Description  
%1  
audio message send error %1 [%2] (B203)  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
Message type  
%2  
Error number  
Meaning  
The audio message could not be sent.  
Application (Video-Related) Messages  
V001 Starting and shutdown of video server [info]  
B204 Audio message reception failure [info]  
Description  
%1  
%1 video (V001)  
Description  
%1  
audio message recv error [%1:%2] (B204)  
Error notification number  
Starting or stopping  
Meaning  
The video server was started/stopped.  
%2  
Cause of error  
Meaning  
The audio message could not be received.  
V020 Starting intelligent service [info]  
Description  
Meaning  
starting intelligent. (V020)  
B301 Audio device error [err]  
Intelligent service was started.  
Description  
cannot use audio device for %1 [%2:%3]  
(B301)  
%1  
Transmission/reception type (rx | tx)  
Error handling (open | write | flush)  
Error number  
V020 Shutting down intelligence service [info]  
%2  
Description  
Meaning  
shutdown intelligent. (V020)  
%3  
Intelligent service was shut down.  
Meaning  
An audio device error was detected.  
Countermeasure If the error is not reset automatically,  
arrange for servicing.  
154  
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List of Log Messages  
V200 Video input warning [warning]  
V401 Video input command error [crit]  
Description  
%1  
video %1 warning - %2 (V200)  
Video number  
Description  
%1  
video %1 command error - %2 (%3) (V401)  
Video number  
%2  
Error number  
%2  
Process description  
Meaning  
An error that permits recovery of the video  
input system was detected.  
%3  
Error details  
Meaning  
The video input function was stopped  
because a video input command could not  
be processed.  
Countermeasure Change image size or Q value, or decrease  
data size for each JPEG image.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
V320 Internal error in intelligent service [err]  
Description  
cannot work intelligent [%1] [%2] [%3] .  
(V320)  
V402 Video input frozen [crit]  
%1  
Error number  
Description  
%1  
video %1 stalled (V402)  
Video number  
%2  
Cause of error  
Error information  
%3  
Meaning  
The video input function was stopped  
because video generation stopped.  
8
Meaning  
An internal error occurred in intelligent  
service.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
V403 Video input error [crit]  
V321 Pseudo mode setting error in intelligent service  
[err]  
Description  
%1  
video %1 fatal error - %2 (V403)  
Video number  
Description  
Meaning  
pseudo mode setting fail. (V321)  
%2  
Error number  
An error occurred in the pseudo mode  
setting of intelligent service.  
Meaning  
The video input function was stopped  
because an error that does not permit  
recovery of the video input system was  
detected.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
V400 Video input initialization error [crit]  
Description  
video %1 initialization failure - %2 (%3)  
(V400)  
V420 Could not start intelligent service [crit]  
Description  
intelligent initialization error [%1] [%2] .  
(V420)  
%1  
Video number  
Process description  
Error details  
%2  
%1  
Error number  
%3  
%2  
Cause of error  
Meaning  
The video input function was stopped  
because the video input system could not  
be initialized.  
Meaning  
Failed to initialize intelligent service.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
V421 Intelligent service error [crit]  
Description  
%1  
intelligent working error [%1] [%2] . (V421)  
Error number  
Meaning  
An error that does not permit recovery  
occurred while intelligent service was  
running.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
155  
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H201 Timeout disconnect [warning]  
Application (SD Memory Card) Messages  
Description  
a request for %1 timed out after writing %d  
seconds (H201)  
M001 Starting and stopping of SD control module  
[info]  
%1  
Request URI  
Description  
%1  
%1 sdctrl (M001)  
%d  
360 (Timeout time)  
Starting or stopping  
Meaning  
Disconnected due to HTTP server timeout  
(360 sec.).  
Meaning  
The SD control module (sdctrl) has started  
or stopped.  
System Messages  
M201 SD card write protection [warning]  
Description  
Meaning  
Read only filesystem (M201)  
S001 System started [info]  
A write-protected SD memory card is  
inserted.  
Description  
Meaning  
starting paramd (S001)  
Parameter management module started.  
M203 Not enough space on SD card [warning]  
S002 System settings changed [info]  
Description  
Meaning  
There is not available space (M203)  
Insufficient SD card capacity.  
Description  
Meaning  
Updated system settings. (S002)  
Settings not requiring rebooting were  
changed.  
M301 SD control module error [err]  
Description  
%1  
%1 process failure (M301)  
mount or unmount  
S010 Event service started [info]  
Description  
Meaning  
starting event (S010)  
Meaning  
Mount or unmount process failed.  
The event service was started.  
S011 Event service shut down [info]  
HTTP Server Messages  
Description  
Meaning  
shutdown event (S011)  
H143 User name specification error [notice]  
The event service was shut down.  
Description  
(http_auth.c.XXX) get_password failed,  
IP:%1 (H143)  
S012 External device service started [info]  
%1  
IP address  
Description  
Meaning  
starting extio (S012)  
Meaning  
An unknown user was specified in user  
authentication.  
The external device input/output service  
was started.  
H144 Password specification error [notice]  
S013 External device service shut down [info]  
Description  
(http_auth.c.XXX) password doesn't match  
for %1 username%2, IP:%3 (H144)  
Description  
Meaning  
shutdown extio (S013)  
The external device input/output service  
was shut down.  
%1  
URL XSS vulnerability countermeasure  
implementation (process equivalent to ftpd)  
%2  
User Name  
IP address  
S014 Timer service started [info]  
%3  
Description  
Meaning  
starting timer (S014)  
Meaning  
A wrong password was specified in user  
authentication.  
The timer service was started.  
S015 Timer service shut down [info]  
Description  
Meaning  
shutdown timer (S015)  
The timer service was shut down.  
156  
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List of Log Messages  
S070 Change to SSL certificate [info]  
S310 Working error in event service [err]  
Description  
%1  
ssl: succeeded to %1 certificate (S070)  
Description  
%1  
cannot work event [%1] [%2] [%3] (S310)  
Error number  
generate | load | delete | restore  
Meaning  
A certificate was generated/loaded/deleted/  
restored  
%2  
Cause of error  
%3  
Error information  
Countermeasure None  
Meaning  
An error occurred while the event service  
was running.  
S220 PAN/TILT operation warning [warning]  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
Description  
1%  
%1 warning detected. [%2] (S220)  
PAN | TILT  
S311 Working error in external input/output service  
[err]  
2%  
Warning details  
Meaning  
An error occurred during operation or  
stopping of PAN/TILT.  
Description  
%1  
cannot work extio [%1] [%2] [%3] (S311)  
Error number  
Countermeasure Check that the camera is not touching the  
dome, etc.  
8
%2  
Cause of error  
%3  
Error information  
S302 Error on saving settings [err]  
Meaning  
An error occurred while the external input/  
output device service was running.  
Description  
Meaning  
Can’t update system settings (S302)  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
An error generated while the system was  
saving a setting. Setting could not be saved.  
Countermeasure Provide enough memory space by deleting  
unnecessary files in the user memory area,  
etc.  
S312 Working error in timer service [err]  
Description  
%1  
cannot work timer [%1] [%2] [%3] (S312)  
Error number  
S303 Error on saving settings [err]  
%2  
Cause of error  
Description  
Meaning  
Can’t update files of system settings (S303)  
%3  
Error information  
An error generated while the system was  
saving a setting. Setting could not be saved.  
Meaning  
An internal error occurred in the timer service.  
Countermeasure Provide enough memory space by deleting  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
unnecessary files in the user memory area,  
etc.  
S320 PAN/TILT operation error [err]  
S307 Error on saving settings [err]  
Description  
1%  
%1 error occurred. [%2] (S320)  
PAN | TILT  
Description  
(vbadmin.c XXX) Can't update system  
settings (S307)  
2%  
Warning details  
Meaning  
An error generated while the settings were  
saved by the setup protocol. Setting could  
not be saved.  
Meaning  
An error occurred during operation or  
stopping of PAN/TILT.  
Countermeasure Provide enough memory space by deleting  
unnecessary files in the user memory area, etc.  
Countermeasure Check that the camera is not touching the  
dome, etc.  
If the error is not caused by problems such  
as contact with peripheral items, the camera  
needs to be serviced.  
157  
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S410 Event service initialization error [crit]  
Description  
%1  
event initialization error [%1] [%2] (S410)  
Error number  
%2  
Cause of error  
Meaning  
An error occurred in the initialization of the  
event service.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
S411 External input/output service initialization error  
[crit]  
Description  
%1  
extio initialization error [%1] [%2] (S411)  
Error number  
%2  
Cause of error  
Meaning  
An error occurred in the initialization of the  
external input/output device service.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
S412 Timer service initialization error [crit]  
Description  
%1  
timer initialization error [%1] [%2] (S412)  
Error number  
%2  
Cause of error  
Meaning  
An error occurred in the initialization of the  
timer service.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
S413 Timer service runtime error [crit]  
Description  
%1  
timer working error [%1] (S413)  
Error number  
Meaning  
An error occurred while the timer service  
was running.  
Countermeasure If the problem persists after rebooting, the  
camera is faulty. Arrange for servicing.  
Camera Messages  
C201 Day/Night Mode switching warning [warning]  
Description  
Can’t switch Day/Night mode, because  
current mode is Auto. (C201)  
Meaning  
Day/Night Mode could not be switched.  
Countermeasure Set Day/Night Mode to manual.  
158  
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List of Viewer Messages  
Messages Displayed in the Information Field  
Messages displayed in the information field of the viewer are classified into the following three types.  
Icon  
Category  
Explanation  
Information Message  
Help messages on various buttons, pull-down lists, etc., as well as frame rate and other  
information from the camera are shown.  
Warning Message  
Error Message  
A message will be displayed notifying the user when camera control privileges cannot  
be obtained, the audio session stops, etc.  
Displayed when a system error occurs in the viewer.  
8
Information Messages  
Message  
Explanation  
Connection closed by the camera.  
The camera was disconnected.  
Audio connection has been closed.  
The video session has continued after the audio session was disconnected  
(applicable to both transmission and reception).  
Camera control gained.  
Camera control lost.  
Displayed when camera control is obtained. You can operate the camera.  
Displayed when camera control is released. You cannot operate the camera  
until you get camera control privileges again.  
Use the menu displayed by right-clicking to exit the full  
screen mode.  
When switched to full screen mode  
Recording to SD card aborted.  
When recording to SD card was completed successfully  
The connection was terminated because the image has  
been flipped.  
When the image was flipped during camera connection (camera connection  
is terminated when an image is flipped)  
The connection was terminated because the password  
has been changed.  
When the password of the account used to connect to the camera was  
changed during camera connection and then any WV-HTTP command was  
issued  
Message  
Explanation  
{n}fps Pan : {p} Tilt : {t} Zoom : {z} IS: {Image Stabilizer  
value}  
Communicating with the camera normally  
Message  
Explanation  
{n}fps Pan : {p} Tilt : {t} Zoom : {z}  
Communicating with the camera normally (when Digital PTZ is enabled)  
{n}fps  
Communicating with the camera normally (when Digital PTZ is disabled)  
159  
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Warning Messages  
Message  
Explanation  
Could not connect to the camera.  
The camera is busy.  
Connection failed due to an invalid IP address, etc.  
The connection limit was exceeded.  
Failed to get camera control privileges.  
The request for camera control privileges was denied because the camera  
was being used by the Admin Viewer, etc.  
Failed to establish audio connection.  
You are not connected to the camera.  
Connection for audio reception failed.  
An attempt was made to operate the camera when the camera was not  
connected.  
Please get camera control privileges.  
An attempt was made to operate the camera without camera control privileges.  
The Admin Viewer is already connected to the camera.  
The viewer is already available in another window.  
Another user is already connected as an administrator.  
The viewer is already connected in another window.  
Cookie is not available or blocked on your web browser.  
Cookie is not available or blocked on your web browser.  
JavaScript is not available or disabled on your web browser. JavaScript is not available or blocked on your web browser.  
No audio device.  
The [Audio] button has been clicked when there is no audio device or the  
audio device has been disabled in the PC.  
Failed to initialize Canon Network Camera Audio  
Receiver.  
ActiveX plugin is not installed within ten seconds after clicking the [Audio]  
button.  
Image display for Digital PTZ use is  
restricted.  
The image display for the Digital PTZ is restricted by settings in the camera.  
Insufficient SD card capacity.  
Recording was attempted and there was not enough free space on the SD  
memory card.  
160  
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Restore Settings  
It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and  
want to set the camera from the beginning, restore the factory default settings first.  
*For factory default settings, see p. 163.  
Date, time and time zone  
SSL certificate  
Maintenance Page in the Web Browser  
Encrypted communications  
Restoring the Initial Setting from the  
Launch the web browser and display the settings  
menu.  
Caution  
1
You must not turn off the camera while it is  
performing the [Restore Settings] operation.  
Turning off the camera at this stage may result in  
disabling its ability to boot correctly.  
To display the settings menu, you need to enter the IP  
address of the camera, user name and administrator  
password (p. 42).  
8
Once [OK] is clicked, you can no longer stop the  
process of restoring the default settings.  
Restoring Factory Default Settings with  
the Reset Switch on the Camera  
If you have forgotten or do not know the IP address of the  
camera or your Administrator password, you cannot  
operate the camera via the network. In this case, press  
the reset switch at the back of the camera.  
On the Setting Menu page, click [Maintenance].  
2
3
For VB-H610VE/VB-H610D, remove the dome case.  
1
The maintenance page appears.  
For dome case removal, see the “Installation Guide”  
included with the camera.  
Turn off the camera.  
2
There is no on/off switch on the camera. Turn the  
camera on and off by plugging in or unplugging LAN  
cable (PoE power supply), AC adapter, or external  
power plug.  
Click [Exec] under [Restore Settings].  
A confirmation message appears, asking if you want  
to restore the default settings. To restore the default  
settings, click [OK].  
Turn on the power while pushing the reset switch, and  
keep pushing the reset switch for 5 seconds or more.  
3
The reset switch is located in a recessed area. Push  
the switch using the tip of a slender object such as a  
clip.  
All settings of the camera, except for the date and  
time, are restored to factory default settings.  
The camera will be reset to the factory default settings  
excluding the following items.  
Administrator password for the camera  
Maximum packet size  
Network settings  
161  
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VB-H710F  
Important  
Reset Switch  
If the reset switch is pushed, network-related settings will also  
be restored to factory default settings including the camera's IP  
address, subnet mask, default gateway address, etc.  
Accordingly, you can no longer operate the camera from the  
PC you were using to connect to the camera before. When  
initializing the camera, use the “VB Initial Setting Tool” installed  
in your PC to set an IP address appropriate for the environment  
in which the camera is used (See “Performing Initial Settings for  
VB-H41  
For VB-H610VE/VB-H610D, attach the dome case.  
4
For dome case attachment, see the “Installation  
Guide” included with the camera.  
Reset Switch  
VB-H610VE  
Reset Switch  
VB-H610D  
Reset Switch  
162  
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List of Factory Default Settings  
Item  
Installation Location  
• Current Date and Time  
• Setting  
Setting  
Item  
Setting  
User Name (Administrator ID)  
Administrator password  
Path to setting pages  
root  
camera  
admin  
Setting Method  
Set manually  
• LAN  
LAN Interface  
Maximum Packet Size  
• IPv4  
Auto-Setting of NTP Server  
NTP Server  
Disable  
Auto  
1500  
Time Zone  
(GMT+09:00) Osaka,  
Sapporo, Tokyo  
IPv4 Address Setting Method  
IPv4 Address  
Manual  
Daylight Saving Time  
• Camera Name  
Disable  
192.168.100.1  
255.255.255.0  
8
Subnet Mask  
Camera Name (alphanumeric  
characters)  
Camera  
IPv4 Default Gateway Address  
AutoIP  
Enable  
• Initial Camera Settings  
AE Mode  
IPv4 Address (AutoIP)  
Auto  
• IPv6  
Slow Shutter  
Disable  
IPv6  
Enable  
Enable  
Enable  
Shutter Speed  
Exposure Compensation  
Metering Mode  
Focus Mode  
1/100  
Auto (RA)  
0
Auto (DHCPv6)  
IPv6 Address (Manual)  
Prefix Length  
Center-Weighted  
Auto  
Disable  
Auto  
255  
64  
Smart Shade Control  
White Balance  
R Gain  
IPv6 Default Gateway Address  
IPv6 Address (Auto)  
• DNS  
B Gain  
255  
Name Server Address 1  
Name Server Address 2  
• Camera Control  
Digital Zoom  
Disable  
Disable  
5
Auto-Setting of Name Server  
Address  
Disable  
Disable  
Image Stabilizer  
AGC Limit  
Host Name  
• Day/Night  
Host Name Registration with  
DDNS  
Mode  
Manual  
Standard  
20  
Switching Brightness  
Response (sec.)  
• Installation Conditions  
Dome  
Search Domain  
Search Domain List  
• SNMP  
SNMP  
Community Name  
Do not use  
Turn On  
Disable  
Disable  
public  
LED Setting  
Image Flip  
Administrator Contact  
Information  
• Camera Position Control  
Restricted to Presets  
Administration Function  
Name  
VB-H41  
No Restriction  
VB-H610  
VB-H710  
Camera Position without Control Do not return to Home  
Position  
163  
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Item  
Setting  
Item  
• General Upload  
Setting  
• External Input Device 1  
Device Name (alphanumeric  
characters)  
Upload  
Upload Disabled  
Video Format  
Frame Rate  
JPEG  
• External Input Device 2  
1
0
Device Name (alphanumeric  
characters)  
Pre-event Buffer (number of  
frames)  
• External Output Device 1  
Post-event Buffer (number of  
frames)  
0
Device Name (alphanumeric  
characters)  
Pre-event Buffer (sec)  
Post-event Buffer (sec)  
• HTTP Upload  
0
0
• External Output Device 2  
Device Name (alphanumeric  
characters)  
Notification  
Notification Only with  
HTTP  
• JPEG  
Video Quality: 320 x 240  
Video Quality: 480 x 270  
Video Quality: 960 x 540  
Video Quality: 1920 x 1080  
3
3
3
3
3
URI  
User Name  
Proxy Server  
Proxy Port  
80  
Video Quality:  
Digital PTZ  
Proxy User Name  
Parameter (query string)  
• FTP Upload  
Notification  
Video Size: Video Transmission  
480 x 270  
30.0  
Maximum Frame Rate: Video  
Transmission  
Video data upload with  
FTP  
Video Size: Upload / SD card  
• H.264  
480 x 270  
FTP Server  
User Name  
Bit Rate Control  
Use bit rate control  
PASV Mode  
Enable  
Video Quality  
3
File Upload Path  
File Naming  
Target Bit Rate (kbps)  
Video Size  
2048  
480 x 270  
30  
YYMMDDHHMMSSms  
Subdirectory Name to Create  
File Name to Create  
File Name to Create  
Maximum Number of Loops  
• E-mail Notification  
Notification  
Frame Rate (fps)  
I Frame Interval (sec)  
• On-screen display  
Date display  
image.jpg  
video.mov  
0
0.5  
Disable  
Position of date display  
Format of date display  
Time display  
Upper left  
YYYY/MM/DD  
Disable  
Text Only  
25  
Mail Server Name  
Mail Server Port  
Sender (From)  
Recipient (To)  
Position of time display  
Text display  
Upper left  
Display nothing  
Upper left  
Position of text display  
Text string display  
Color of text  
Authentication  
None  
User Name  
Black  
White  
POP Server  
Color of text outline  
Subject  
Color depth of text and outline Fill text and outline  
Message Body  
164  
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List of Factory Default Settings  
Item  
Setting  
Item  
Pulse Output Time (sec)  
• External Device Input  
External Device Input Event  
• External Device Input 1  
Operation Mode  
Setting  
• Video Server  
1
Maximum Number of Clients  
Camera Control Queue Length  
30  
30  
0
Enable  
Maximum Connection Time  
(sec.)  
Normally Open  
Disable  
Disable  
None  
Camera Control Time (sec.)  
• Audio Server  
20  
Active Event Operation  
Inactive Event Operation  
Preset  
Audio Transmission from the  
Camera  
Disable  
Video Record  
Disable  
Disable  
Input Volume  
Voice Activity Detection  
Audio Reception from Viewer  
Output Volume  
50  
E-mail Notification  
Disable  
Disable  
50  
External Device Output for  
Active Event  
Disable  
External Device Output for  
Inactive Event  
Disable  
8
Echo Canceller  
Disable  
Line In  
Audio Input  
Audio Playback at Active Event  
Disable  
Disable  
• HTTP Server  
Audio Playback at Inactive  
Event  
Authentication Method  
HTTP Port  
Digest Authentication  
Sound Clip  
80  
Volume  
50  
HTTPS Port  
443  
Day/Night Mode Switching  
• External Device Input 2  
Operation Mode  
Active Event Operation  
Inactive Event Operation  
Preset  
Disable  
• Video Record Setting  
Video Record Action  
• Volume Detection  
Volume Detection Event  
Detect Criteria  
Upload  
Disable  
Normally Open  
Disable  
Disable  
None  
The reference volume  
level or above  
Reference Volume Level  
Detect Criteria Duration (sec)  
ON Event Operation  
OFF Event Operation  
Preset  
50  
Video Record  
Disable  
Disable  
0
E-mail Notification  
Disabled  
Disable  
None  
External Device Output for  
Active Event  
Disable  
External Device Output for  
Inactive Event  
Disable  
Video Record  
Disable  
Disable  
Disable  
Audio Playback at Active Event  
Disable  
Disable  
E-mail Notification  
Audio Playback at Inactive  
Event  
External Device Output for  
ON Event  
Sound Clip  
Volume  
External Device Output for  
OFF Event  
Disable  
50  
Day/Night Mode Switching  
• Timer 1  
Disable  
• External Device Output 1  
Operation Mode  
Normally Open  
Continuous  
1
Timer Event  
Disable  
00:00  
Active Output Format  
Pulse Output Time (sec)  
• External Device Output 2  
Operation Mode  
Start Time  
End Time  
00:00  
Repeat Interval  
Video Record  
None  
Normally Open  
Continuous  
Disable  
Active Output Format  
165  
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Item  
Setting  
Item  
Setting  
E-mail Notification  
Disable  
Disable  
Disable  
Guest user  
External Device Output  
Day/Night Mode Switching  
Camera Control  
Video Distribution  
Checked  
Checked  
Checked  
• Timer 2  
Audio Distribution  
Timer Event  
Disable  
00:00  
• IPv4 Host Access Restrictions  
Start Time  
Apply Host Access Restrictions Disable  
End Time  
00:00  
Default Policy  
Authorize Access  
01: / 32 Yes  
02: / 32 Yes  
03: / 32 Yes  
04: / 32 Yes  
05: / 32 Yes  
06: / 32 Yes  
07: / 32 Yes  
08: / 32 Yes  
09: / 32 Yes  
10: / 32 Yes  
11: / 32 Yes  
12: / 32 Yes  
13: / 32 Yes  
14: / 32 Yes  
15: / 32 Yes  
16: / 32 Yes  
17: / 32 Yes  
18: / 32 Yes  
19: / 32 Yes  
20: / 32 Yes  
Repeat Interval  
Video Record  
E-mail Notification  
External Device Output  
None  
Network Address / Subnet  
Disable  
Disable  
Disable  
• Timer 3  
Timer Event  
Disable  
00:00  
Start Time  
End Time  
00:00  
Repeat Interval  
Video Record  
E-mail Notification  
External Device Output  
None  
Disable  
Disable  
Disable  
• Timer 4  
Timer Event  
Disable  
00:00  
Start Time  
End Time  
00:00  
Repeat Interval  
None  
Video Record  
Disable  
Disable  
Disable  
E-mail Notification  
External Device Output  
• Sound Clip Upload 1  
Sound Clip Name  
• Sound Clip Upload 2  
Sound Clip Name  
• Sound Clip Upload 3  
Sound Clip Name  
• Authorized User Account  
User List  
• IPv6 Host Access Restrictions  
Apply Host Access Restrictions Disable  
Default Policy  
Authorize Access  
Prefix / Prefix Length  
01: / 128 Yes  
02: / 128 Yes  
03: / 128 Yes  
04: / 128 Yes  
05: / 128 Yes  
06: / 128 Yes  
07: / 128 Yes  
08: / 128 Yes  
09: / 128 Yes  
10: / 128 Yes  
11: / 128 Yes  
• User Authority  
Authorized User  
Privileged Camera Control  
Camera Control  
Checked  
Checked  
Checked  
Checked  
Video Distribution  
Audio Distribution  
166  
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List of Factory Default Settings  
Item  
Setting  
12: / 128 Yes  
Item  
Setting  
SA ESP Encryption Key  
(inbound)  
13: / 128 Yes  
14: / 128 Yes  
15: / 128 Yes  
16: / 128 Yes  
17: / 128 Yes  
18: / 128 Yes  
19: / 128 Yes  
20: / 128 Yes  
SA ESP Authentication Key  
(inbound)  
SA ESP SPI (inbound)  
SA AH Authentication Algorithm HMAC_SHA1_96  
SA AH Authentication Key  
(outbound)  
SA AH SPI (outbound)  
SA AH Authentication Key  
(inbound)  
• IPsec  
IPsec  
SA AH SPI (inbound)  
• IPsec Set 2  
Auto Key Exchange  
• Auto Key Exchange Settings  
IPsec SA Encryption Algorithm  
IPsec Set  
Disable  
8
AES->3DES  
IPsec Mode  
Tunnel Mode  
IPsec SA Authentication  
Algorithm  
HMAC_SHA1_96  
Destination IPv4 Address  
Destination IPv6 Address  
Source IPv4 Address  
Source IPv6 Address  
Security Protocol  
IPsec SA Validity Period (min)  
480  
ISAKMP SA Encryption  
Algorithm  
AES->3DES  
ISAKMP SA Authentication  
Algorithm  
SHA1  
ESP  
Security Gateway IPv4 Address  
Security Gateway IPv6 Address  
DH Group  
Group 2  
ISAKMP SA Validity Period (min) 480  
• IPsec Set 1  
Destination Subnet Mask Length 16  
Destination Prefix Length  
IKE Pre-Shared Key  
16  
IPsec Set  
Disable  
Tunnel Mode  
IPsec Mode  
SA ESP Encryption Algorithm  
AES  
Destination IPv4 Address  
Destination IPv6 Address  
Source IPv4 Address  
Source IPv6 Address  
Security Protocol  
SA ESP Authentication  
Algorithm  
HMAC_SHA1_96  
SA ESP Encryption Key  
(outbound)  
SA ESP Authentication Key  
(outbound)  
ESP  
Security Gateway IPv4 Address  
Security Gateway IPv6 Address  
SA ESP SPI (outbound)  
SA ESP Encryption Key  
(inbound)  
Destination Subnet Mask Length 16  
SA ESP Authentication Key  
(inbound)  
Destination Prefix Length  
IKE Pre-Shared Key  
16  
SA ESP SPI (inbound)  
SA ESP Encryption Algorithm  
AES  
SA AH Authentication Algorithm HMAC_SHA1_96  
SA ESP Authentication  
Algorithm  
HMAC_SHA1_96  
SA AH Authentication Key  
(outbound)  
SA ESP Encryption Key  
(outbound)  
SA AH SPI (outbound)  
SA AH Authentication Key  
(inbound)  
SA ESP Authentication Key  
(outbound)  
SA AH SPI (inbound)  
SA ESP SPI (outbound)  
167  
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Item  
Setting  
Item  
Setting  
• IPsec Set 3  
IPsec Set  
Destination Subnet Mask Length 16  
Disable  
Tunnel Mode  
Destination Prefix Length  
IKE Pre-Shared Key  
16  
IPsec Mode  
Destination IPv4 Address  
Destination IPv6 Address  
Source IPv4 Address  
SA ESP Encryption Algorithm  
AES  
SA ESP Authentication  
Algorithm  
HMAC_SHA1_96  
SA ESP Encryption Key  
(outbound)  
Source IPv6 Address  
Security Protocol  
ESP  
SA ESP Authentication Key  
(outbound)  
Security Gateway IPv4 Address  
Security Gateway IPv6 Address  
SA ESP SPI (outbound)  
SA ESP Encryption Key  
(inbound)  
Destination Subnet Mask Length 16  
Destination Prefix Length  
IKE Pre-Shared Key  
16  
SA ESP Authentication Key  
(inbound)  
SA ESP SPI (inbound)  
SA ESP Encryption Algorithm  
AES  
SA AH Authentication Algorithm HMAC_SHA1_96  
SA ESP Authentication  
Algorithm  
HMAC_SHA1_96  
SA AH Authentication Key  
(outbound)  
SA ESP Encryption Key  
(outbound)  
SA AH SPI (outbound)  
SA ESP Authentication Key  
(outbound)  
SA AH Authentication Key  
(inbound)  
SA ESP SPI (outbound)  
SA AH SPI (inbound)  
• IPsec Set 5  
SA ESP Encryption Key  
(inbound)  
IPsec Set  
Disable  
SA ESP Authentication Key  
(inbound)  
IPsec Mode  
Tunnel Mode  
SA ESP SPI (inbound)  
Destination IPv4 Address  
Destination IPv6 Address  
Source IPv4 Address  
Source IPv6 Address  
Security Protocol  
SA AH Authentication Algorithm HMAC_SHA1_96  
SA AH Authentication Key  
(outbound)  
SA AH SPI (outbound)  
ESP  
SA AH Authentication Key  
(inbound)  
Security Gateway IPv4 Address  
Security Gateway IPv6 Address  
SA AH SPI (inbound)  
• IPsec Set 4  
Destination Subnet Mask Length 16  
IPsec Set  
Disable  
Destination Prefix Length  
IKE Pre-Shared Key  
16  
IPsec Mode  
Tunnel Mode  
Destination IPv4 Address  
Destination IPv6 Address  
Source IPv4 Address  
Source IPv6 Address  
Security Protocol  
SA ESP Encryption Algorithm  
AES  
SA ESP Authentication  
Algorithm  
HMAC_SHA1_96  
SA ESP Encryption Key  
(outbound)  
ESP  
SA ESP Authentication Key  
(outbound)  
Security Gateway IPv4 Address  
Security Gateway IPv6 Address  
SA ESP SPI (outbound)  
168  
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List of Factory Default Settings  
Item  
Setting  
SA ESP Encryption Key  
(inbound)  
SA ESP Authentication Key  
(inbound)  
SA ESP SPI (inbound)  
SA AH Authentication Algorithm HMAC_SHA1_96  
SA AH Authentication Key  
(outbound)  
SA AH SPI (outbound)  
SA AH Authentication Key  
(inbound)  
SA AH SPI (inbound)  
• Certificates  
Certificate Status  
Country (C)  
Not Installed  
8
State/Province (ST)  
Locality (L)  
Organization (O)  
Organizational Unit (OU)  
Common Name (CN)  
Validity Period Start Date  
Validity Period End Date  
• Encrypted Communications  
SSL Communications  
• SD Card Operations  
Mount/Unmount  
Disable  
Operation Settings  
Video Format  
Save Logs and Videos  
JPEG  
0
Pre-event Buffer (number of  
frames)  
Post-event Buffer (number of  
frames)  
0
Pre-event Buffer (sec)  
Post-event Buffer (sec)  
Overwrite videos  
0
0
Disable  
Delete Videos  
Recreate Video Management  
Information  
• SD Card Information  
SD Card Recognition  
SD Card Not Inserted  
169  
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Index  
Day/Night Mode Focus Settings ...................... 139  
A
Abandoned Object Detection ...........................109  
E
Encrypted Communications ............................... 72  
B
BLC (Back Light Compensation) ..............126, 128  
C
Camera Angle Setting Tool ...........................26, 31  
Camera Control Privilege Status Indicator ........128  
Camera Control Privileges ........................122, 128  
Camera Tampering Detection ...................102, 110  
External Device Input  
F
D
170  
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Index  
G
M
H
Host Access Restrictions ............................. 66, 67  
Message  
8
I
Installing the Necessary Software ...................... 26  
Intelligent Function Setting Tool ....................... 101  
IPv4 Host Access Restrictions ........................... 66  
IPv6 Host Access Restrictions ........................... 67  
N
O
Operating the External Device Output ............. 140  
P
J
Panorama Display Area ........................... 129, 130  
L
171  
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Privileged Camera Control ..........................66, 122  
U
R
Removed Object Detection ...............................110  
V
VB Initial Setting Tool ............................. 16, 26, 28  
Video Management Information ......................... 74  
View Restriction Setting Tool .............................. 90  
S
Viewer  
W
T
Z
172  
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CANON INC.  
CANON EUROPA N.V.  
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Japan  
Bovenkerkerweg 59, 1185 XB Amstelveen,  
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CANON EUROPE LTD.  
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3 The Square, Stockley Park, Uxbridge, Middlesex,  
UB11 1ET, United Kingdom  
1-800-OK-CANON (1-800-652-2666)  
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CANON CANADA INC. NATIONAL  
HEADQUARTERS  
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France  
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8801 Trans Canada Hwy, St. Laurent Québec H4S 1Z6  
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1-800-OK-CANON (652-2666)  
Via Milano, 8, 20097, San Donato Milanese (MI), Italy  
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Industriestrasse 12, 8305 Dietlikon, Switzerland  
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México  
CANON BELGIUM N.V./S.A  
Berkenlaan 3, 1831 Diegem (Mechelen), Belgium  
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CANON HONGKONG CO., LTD.  
Avda. de Europa, 6 Alcobendas, 28108 Madrid, Spain  
19/F., The Metropolis Tower, 10 Metropolis Drive,  
Hunghom, Kowloon, Hong Kong  
CANON SVENSKA AB  
Gustav III:s, Boulevard 26, 169 88 Solna, Sweden  
CANON AUSTRALIA PTY.LTD.  
1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113,  
Australia  
CANON NORGE A/S  
Hallagerbakken 110, P.O. Box 33, Holmlia,  
N-1201 Oslo, Norway  
CANON OY  
Huopalahdentie 24, P.O. Box 1, FIN-00351 Helsinki,  
Finland  
CANON DANMARK A/S  
Knud Hoejgaards Vej 1, DK-2860, Soeborg, Denmark  
YT1-1635-001  
© CANON INC. 2013  
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