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Thank you for purchasing the Canon DR-2010C/DR-2510C Document Scanner.
Please read this manual thoroughly before using the scanner to familiarize yourself
with its capabilities, and to make the most of its many functions. After reading this
manual, store it in a safe place for future reference.
1. Important Safety Instructions...................................................................... 5
Handling.................................................................................................. 7
3. Names and Functions of Parts................................................................... 10
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
(See p. 12)
Indicates the number of a reference page that contains related information.
WARNING
2. Installing the Software............................................................................... 12
Setup Disc............................................................................................. 12
Scanner Recognition ............................................................................. 16
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. To use the machine safely,
always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. To use the
machine safely, always pay attention to these cautions.
Using the Scan Panel............................................................................. 28
Special Scanning................................................................................... 29
IMPORTANT
Indicates operational requirements and restrictions. Be sure to read
these items carefully to operate the machine correctly, and avoid
damage to the machine.
NOTE
Indicates a clarification of an operation, or contains additional explanations
for a procedure. Reading these notes is highly recommended.
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Checking the Version............................................................................. 54
1. Regular Maintenance................................................................................. 62
Cleaning the Scanner............................................................................. 62
Resetting the Counter............................................................................ 70
Scan Mode Settings .............................................................................. 39
Moire Reduction.................................................................................... 44
Image Rotation...................................................................................... 48
Specifications........................................................................................ 77
External Dimensions.............................................................................. 79
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1. Important Safety Instructions
To ensure the safe operation of this scanner, be sure to read the safety warnings
and precautions described below.
Chapter 1 Before Using the Scanner
Installation Location
Installation Location................................................................................ 5
Handling.................................................................................................. 7
The performance of this scanner is affected by the environment in which it is
installed. Make sure that the location where the scanner is installed meets the
following environmental requirements.
• Provide adequate space around the scanner for operation, maintenance, and
ventilation.
4" (100mm)
4" (100mm)
4" (100mm)
• Provide adequate space in front of the scanner for documents output after
being scanned.
• Avoid installing the machine in direct sunlight. If this is unavoidable, use
curtains to shade the scanner.
• Avoid locations where a considerable amount of dust accumulates.
• Avoid warm or humid locations, such as in the vicinity of a water faucet, water
heater, or humidifier.
• Avoid locations where ammonia gas is emitted.
• Avoid locations near volatile or flammable materials, such as alcohol or paint
thinner.
• Avoid locations that are subject to vibration.
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• Avoid exposing the scanner to rapid changes in temperature. If the room in
which the scanner is installed is cold but rapidly heated, water droplets
(condensation) may form inside the scanner. This may result in a noticeable
degradation in scanning quality.
AC Adapter
• Connect only to a power outlet of the rated voltage and power supply frequency
(120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
• The following conditions are recommended for optimal scanning quality:
- Room temperature: 10 °C to 32.5 °C (50 °F to 90.5 °F)
- Humidity: 20% to 80% RH
• Do not connect other electrical equipment to the same power outlet to which
the scanner is connected. Also, when using an extension cord, make sure that
the extension cord is rated for the current requirements of the scanner.
• Avoid installing the scanner near equipment that generates a magnetic field
• Never disassemble or modify the AC adapter, as it is dangerous.
(e.g. speakers, televisions, or radios.)
• The power cord may become damaged if it is often stepped on or if heavy
objects are placed on it. Continued use of a damaged power cord and AC
adapter can lead to an accident, such as a fire or electrical shock.
• Do not use the power cord while it is coiled.
• Do not pull directly on the power cord. When disconnecting the power cord,
grasp the plug and remove it from the outlet.
• Keep the area around the power cord clear of objects so that the power cord can
be disconnected easily in an emergency.
• Do not use an AC adapter other than the one provided with the scanner. Do not
use the AC adapter provided with the scanner with other products.
• If you have any questions regarding the power supply, contact your local
authorized Canon dealer or service representative for further information.
Moving the Scanner
• When moving the scanner, always hold it with both hands to avoid dropping it.
The scanner weighs approximately 5.3 lb (2.4 kg).
• Make sure to disconnect the interface cable and AC adapter before moving the
scanner. If the scanner is transported with these items connected, the plugs and
connectors may be damaged.
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Handling
CAUTION
• Do not install the scanner on a surface that is unstable or tilted, or in an area
subject to excessive vibrations, as this may cause the scanner to fall,
resulting in personal injury or damage to the scanner.
• Never place small metal objects such as staples, paper clips, or jewelry on the
scanner. These items may fall into the scanner, and cause a fire or electric
shock. Should such objects ever fall inside the scanner, immediately turn the
power switch OFF, and disconnect the power plug from the power outlet. Then,
contact your local authorized Canon dealer or service representative to have the
unit serviced.
WARNING
Note the following precautions whenever using the scanner. Failure to do so
may result in a fire or electric shock.
• Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly
flammable substance near the scanner.
• Do not cut, damage, or modify the power cord. Do not place heavy objects on
the power cord, and do not pull or excessively bend the power cord.
• Never connect the power cord when your hands are wet.
• Do not connect the scanner to a multi plug power strip.
• Do not knot or coil the power cord as this may result in a fire or electric shock.
When connecting the power cord, make sure that the power plug is securely
and completely inserted into the power outlet.
• Do not install the scanner in a humid or dusty location. Doing so might cause a
fire or electric shock.
• Do not place objects on top of the scanner. Such objects may tip or fall over,
resulting in personal injury.
• Connect only to a power outlet of the rated voltage and power supply frequency
(120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
• When unplugging the power cord, grasp it firmly by its plug. Do not pull directly
on the power cord, as this may damage or expose the cord's internal wiring,
resulting in a fire or electric shock.
• Leave sufficient space around the power plug so that it can be unplugged easily.
If objects are placed around the power plug, you will be unable to unplug it in an
emergency.
• Do not use a power cord or AC adapter other than the ones provided with this
scanner.
• Do not take the scanner apart or modify it.
• Never try to take the AC adapter apart or modify it in any way, as this is
dangerous.
• When cleaning the scanner, turn the power switch OFF and disconnect the
power cord from the power supply.
• Clean the scanner using a slightly dampened cloth which has been well wrung
out. Never use alcohol, benzene, paint thinner, or any other flammable
substances.
• If the scanner makes strange noises, or gives off smoke, heat, or strange odors,
or the scanner does not function or other abnormalities occur when you use the
machine, immediately turn the power switch OFF, and disconnect the power
plug from the power outlet. Then, contact your local authorized Canon dealer or
service representative for further information.
• Do not drop the scanner, or subject it to impact or strong shock. Should the
scanner ever become damaged, immediately turn the power switch OFF, and
disconnect the power plug from the power outlet. Then, contact your local
authorized Canon dealer or service representative to have the unit serviced.
• Before moving the scanner, be sure to turn the power switch OFF, and
disconnect the power plug from the power outlet
• Do not allow water or flammable substances (alcohol, paint thinner, benzene,
etc.) to spill into the scanner, as this may result in a fire or electric shock.
• Turn OFF the power switch for safety when not using the scanner for a long
period of time, such as overnight. Also, turn OFF the power switch, and
disconnect the power cord from the power outlet for safety when the machine
will not be used for an extended period of time, such as during consecutive
holidays.
• Do not wear loose clothing or jewelry that may get caught in the scanner while
you are using it. This may result in personal injury. Be extra careful of neckties
and long hair. If anything becomes caught in the scanner, immediately
disconnect the power cord to stop the scanner.
• Be careful when loading paper into the scanner and when removing jammed
paper. It is possible to cut your hand on the edge of a sheet of paper.
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2
Disposal
The main features of the DR-2010C/DR-2510C document scanner are described
below.
• When disposing of this scanner, be sure to follow all local ordinances and laws
or consult with the retailer who sold you the scanner.
„ Compact Size
The dimensions of the scanner are as follows: 11.7" (298 mm)(W) x 9.8" (245
mm)(H) x 19.5" (490 mm)(D) (with the feed tray and eject tray open).
(The size of the scanner with the feed tray and eject tray closed is 11.7" (298
mm)(W) x 6.3" (160 mm)(H) x 6.3" (160 mm)(D)).
„ Fast Document Feeding
The DR-2510C can scan a maximum of 25 documents per minute, and the
DR-2010C can scan a maximum of 20 documents per minute in a range of sizes
from business card to LTR/A4 size.
y
Scanning conditions: Black and white/color, LTR/A4 portrait orientation
one-sided/two-sided, 200 dpi
„ High Image Quality
The 600 dpi optical resolution sensor incorporated in the scanner enables
documents to be scanned with high image quality.
„ Eject Tray
The eject tray enables scanned documents to be stacked. Open the eject tray
when scanning documents that are not output smoothly. Scanned documents
can be output without opening the eject tray.
„ USB Link Switch
The power of the scanner can be linked to be automatically turned ON/OFF in
accordance with the power of the computer.
„ USB 2.0 Interface
The scanner supports Hi-Speed USB 2.0.
„ Color/Grayscale Support
Documents can be scanned in 24-bit color or 256-level grayscale.
„ Supports a Variety of Scanning Modes
The scanner supports the following scanning modes, depending on the
document type:
y
Single-sided/double-sided mode
y
Page separation/bypass mode
„ Card Scan
You can scan business or ID cards.
„ Paper Size Detection
The scanner automatically detects the size of a scanned document and
eliminates any unnecessary space around the edges of the image when storing
the image, even when storing a document of irregular size.
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„ Auto Color Detection
The scanner detects whether the scanned document is in color or black and
white, and saves the image accordingly.
NOTE
Some functions may not be available depending on the software you are using.
„ Folio Scan
You can scan folded documents. The scanner will scan both sides and combine
the scanned images into a single image.
„ Deskew
The scanner straightens scanned images when it detects that the document was
placed askew.
„ Ultrasonic Double Feed Detection (for the DR-2510C only)
Ultrasonic waves are used to detect pages that are fed at the same time as well
as the space between pages. Scanning stops if a double feed is detected.
„ Text Enhancement Modes
The scanner is equipped with the Advanced Text Enhancement Mode, for
enhancing the text of documents with dark or uneven backgrounds, and the
Advanced Text Enhancement II mode, for enhancing the text when both the text
and background are light.
These modes may not work, depending on the type of document.
„ Color Drop-out
The scanner is equipped with a Color Drop-out function that enables you to
specify a color for the scanner to omit from the scanned image.
„ Skip Blank Page Function
The scanner is equipped with a Skip Blank Page function that enables you to
scan a document without storing images of blank pages, regardless of whether
each page of the document is two-sided or one-sided.
„ Prescan Function
The scanner is equipped with a Prescan function that allows you to adjust the
contrast and brightness of a prescanned image and then send the adjusted
image to the application software, without needing to scan the document again.
„ Job Function
The scanner includes three job buttons for automatically scanning and
performing operations (up to ten operations, such as saving, printing, or
mailing, can be registered) on the scanned image.
„ Auto Start
The scanner is equipped with an auto start function, which enables scanning to
be automatically started when a document placed in the feeder is detected.
„ Compatible with Carbonless Duplicating Paper
The scanner is able to scan carbonless duplicating paper.
„ Sleep Mode
The scanner is designed to save energy by entering the sleep mode when it is
not scanning documents.
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„ Back View
3. Names and Functions of Parts
USB Connector
This section describes the name and function of each part. Make sure to read
this section and familiarize yourself with the parts of the scanner before using
the scanner.
Connect a USB cable that supports
Hi-Speed USB 2.0 to this
connector.
Power Switch
This switch is used to turn the
scanner ON and OFF. If you set the
switch to [AUTO], the scanner is
linked to be automatically turned ON/
OFF in accordance with the power of
the computer.
„ Front View/Right-Side View
Power Connector
Connect the supplied
AC adapter to this
connector.
Document Feed Tray
Open to place
Theft Prevention Hole (Kensington)
Attach a key chain, etc. here to
prevent the scanner from being
stolen.
documents.
Job Buttons
These buttons can perform
user-specified functions
assigned with the Job
Registration Tool.
Document Eject Area
Scanned documents are
output here.
„ Feed Selection Lever
Power Indicator
This indicator lights green
when the scanner is turned
ON.
„ Front View (With the Document Feed Tray and Eject Tray Open)
Feed Selection Lever
Use this lever to change the way
documents are fed. Push it up to feed
documents one at a time (page separation
documents that are fastened together, such
as invoices, without separating them
(bypass mode) (See p.23).
Front Unit
Document Feeder
Place the document
to scan here.
Open when clearing paper jams
and cleaning the scanner.
OPEN button
Use to open the front
unit.
Document Guides
Adjust these guides to fit the
width of the document.
„ Paper Eject Stopper
Document Eject Tray
Open this tray when you want to stack
output documents.
Extension Tray
Pull this tray out if the
document hangs over the edge
of the document eject tray.
Paper Eject Stopper
Use the paper eject stopper
that corresponds to the
length of the documents
you want to scan.
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1. Scanner System Requirements
To use the DR-2010C/DR-2510C scanner, your computer must satisfy the
following system requirements.
Chapter 2 Setup
• One of the following operating systems:
y
y
y
y
y
y
y
y
y
Microsoft Windows 2000 Professional SP4 or later
Microsoft Windows XP Professional SP2 or later
Microsoft Windows XP Home Edition SP2 or later
Microsoft Windows XP Professional x64 Edition
Microsoft Windows Vista Home Basic
Setup Disc............................................................................................. 12
Microsoft Windows Vista Home Premium
Microsoft Windows Vista Business
Microsoft Windows Vista Ultimate
Scanner Recognition ............................................................................. 16
Microsoft Windows Vista Enterprise
• A computer that meets the following specifications:
y
y
y
y
y
y
CPU: Pentium 4 (3.2 GHz or faster)
Memory: 1 GB or more
Hard disk: 1 GB or more available space
CD-ROM drive
Hi-Speed USB 2.0
Monitor: Resolution of 1024 × 768 (XGA) or better recommended.
• An ISIS-compatible application or a TWAIN-compatible application that is
compatible with the above operating systems.
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2. Installing the Software
IMPORTANT
• If you do not know the requirements for your computer system, contact the
store where you purchased the computer or the manufacturer of the
computer for more information.
This section describes how to install the required software.
• Use the latest USB 2.0 driver made available by Microsoft. For details,
Setup Disc
consult your local authorized Canon dealer.
The following software is included on the DR-2010C/DR-2510C Setup disc.
• Use the USB interface provided as standard with your computer. However,
normal operation is not guaranteed with all USB interfaces, even if present
as standard equipment on the computer. For details, consult your local
authorized Canon dealer.
• DR-2010C/DR-2510C Driver
The scanner driver for using the DR-2010C/DR-2510C.
• Scanning speeds are lower if your computer's standard USB interface is USB
• CapturePerfect 3.0
Full-Speed (equal to USB 1.1.)
An ISIS compatible application developed for use with Canon document
scanners.
• The USB cable you are using should be the one originally included with the
scanner.
• If the CPU, memory, interface card, and other specifications do not satisfy
the installation requirements, the scanning speed may be greatly reduced
and transmission may take a long time.
NOTE
The Setup disc of the DR-2010C/DR-2510C is configured as follows. Install the
software using either [Typical Installation] or [Custom Installation].
• Even if the computer satisfies the recommended specifications, the scanning
speed may vary, depending on the specified scan settings.
• The ISIS/TWAIN Drivers provided with the scanner do not necessarily
operate on all ISIS or TWAIN-compatible applications. For details, contact
your application software retailer.
Menu Screen
Typical Installation
Read Manuals
Custom Installation
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Click [Install].
Software Installation
4
Follow the procedure below to install the software.
IMPORTANT
• Install the software before connecting the scanner to the computer.
• Log on to Windows as an Administrator.
• Close all other applications before installing the software.
Turn the power of the computer ON.
1
Click [Next].
5
6
Insert the DR-2010C/DR-2510C Setup disc into the CD-ROM drive of the
computer.
2
Click [Typical Installation].
3
Read the license agreement → click [Yes] to accept it.
NOTE
When you select [Typical Installation], all of the displayed software and the User
Manual will be installed automatically. If you want to reinstall only specific software
that you have previously uninstalled, select [Custom Installation] and specify the
software.
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When the driver installation is complete, click [Finish].
Confirm the installation location → click [Next].
When the CapturePerfect 3.0 installation is complete, click [Finish].
Click [Next].
7
8
9
10
Click [Next].
11
12
Read the license agreement → click [Yes] to accept it.
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When the User Manual installation is complete, click [Finish].
Connecting the Scanner to the Computer
13
14
Connect the scanner to the computer.
IMPORTANT
Before connecting the scanner to the computer, verify that the power switch of
the scanner is OFF. If the power switch is in the ON position, push the switch to
set it to OFF.
Verify that the power switch of the scanner is OFF (O side).
1
Click [Exit] to finish installing the software.
Connect the power cord to the AC adapter.
2
Remove the DR-2010C/DR-2510C Setup disc from the CD-ROM drive.
15
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Connect the plug of the AC adapter to the power connector on the back of
the scanner.
3. Turning the Power ON
3
4
When you turn the computer and the scanner ON for the first time, the Plug and
Play function of Windows recognizes the scanner and automatically installs the
required device driver.
IMPORTANT
• If you turn the power OFF, wait at least 10 seconds before turning it ON
again.
• If you will not be using the scanner for an extended period, you should
disconnect the power cord from the AC outlet for safety.
Scanner Recognition
The scanner will be recognized the first time it is connected to the computer.
Use the supplied USB cable to connect the scanner to the computer.
Make sure that the scanner and computer are connected properly.
1
Press the power switch on the back of the scanner to turn the scanner ON
(I side).
2
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Windows automatically recognizes the DR-2010C/DR-2510C as new
hardware.
3
NOTE
If you set the power switch on the back of the scanner to [AUTO], the scanner is
linked to be automatically turned ON/OFF in accordance with the power of the
computer.
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1. Documents
The scanner can scan documents ranging in size from business cards and
checks to LTR/A4. The document sizes that this scanner can scan are shown
below.
Chapter 3 Basic Operation
Plain Paper
Size
Width: 1.97" to 8.5" (50 mm to 216 mm)
Length: 2.12" to 14.02" (53.9 mm to 356mm)*
Paper weight: (Page separation mode)
14 to 32 lb bond (52 to 128 g/m2) 0.0024" to 0.0059" (0.06 mm to 0.15 mm)
Paper weight: (Bypass mode)
11 to 42 lb bond (40 to 157 g/m2) 0.002" to 0.0079" (0.05 mm to 0.20 mm)
* You can scan documents up to 39.2" (1000 mm) long by setting the scanner
to the Long Document mode. (See "Setting the Long Document Mode," on
p. 35.)
Using the Scan Panel............................................................................. 28
Special Scanning................................................................................... 29
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Business Card
Size:
1.97"x 2.12" (50 mm x 53.9 mm) or larger
IMPORTANT
Paper weight: 140 lb bond (300g/m2) 0.0138" (0.35 mm) or less
A document must meet the following criteria to be scannable:
• When scanning multiple documents of different sizes, place the documents
IMPORTANT
so that they cover the entire span of the feed rollers.
If a stack of business cards cannot be fed properly, reduce the number of cards
in the stack.
• It is recommended that documents exceeding LTR, 11.69" (A4, 297 mm) size
are fed one sheet at a time.
• Scanning documents before the ink is dry can cause problems with the
Card
Size:
scanner. Always make sure that the ink on a document is dry before scanning
it.
2.12" x 3.37" (53.9 mm x 85.5 mm) (ISO/JIS standard)
Card thickness: 0.03" (0.76 mm) or less
Orientation: horizontal feeding only
Embossed cards can be scanned.
• Scanning documents that are written in pencil or similar material may make
the rollers and scanning glass dirty, which can lead to smudges on the
scanned image and transfer the dirt to subsequent documents. Always clean
the internal parts of the scanner after scanning such documents.
• When scanning a two-sided document that is printed on thin paper, the
image on the opposite side of each page may show through. In this case,
adjust the scanning intensity in the application software before scanning the
document.
CAUTION
• If you place cards to be fed vertically, they may not be ejected properly, and
cards that get jammed may be damaged when you remove them. Take care
of the orientation when placing cards.
• It is recommended that thin documents are fed one sheet at a time.
• Embossed cards may not be able to be scanned correctly, depending on the
• Scanning the following types of documents can cause a paper jam or
malfunction. To scan such a document, make a photocopy of the document
and then scan the photocopy.
type of embossment.
Wrinkled or creased
documents
Carbon paper
Curled documents
Coated paper
Torn documents
Extremely thin,
translucent paper
Documents with paper
clips or staples
Documents with square
holes punched
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2. Preparing the Scanner
NOTE
Prepare the document feed tray according to the paper size and type.
• Documents can be scanned with the document eject tray closed.
• Open the document eject tray when you want to stack output documents.
• Use the extension tray when the document hangs over the edge of the main
Preparing the Document Feed Tray
tray.
Open the document feed tray.
Preparing the Document Stopper
Use the document stopper that corresponds with the length of the document you
want to scan.
Preparing the Document Eject Tray
Open the document eject tray.
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Fan the pages of the document to be scanned, and shift them so that the
top of the first page (the bottom of the front of the document) is the lowest.
(Place the document so that the top of the document is facing down.)
3. Placing Documents
3
There are two methods for feeding documents, the Page Separation mode and
Bypass mode. Feeding pages continuously from a stack of documents placed in
the feed tray is called the Page Separation mode. Feeding documents one sheet
at a time or feeding documents consisting of multiple pages that are attached, is
called the bypass mode.
The document feed method can be changed by moving the feed selection lever.
Feeding in the Page Separation Mode
Switch the feed selection lever to (Page Separation).
CAUTION
1
When placing documents into the feed tray, take care not to cut your hands on
the edges of the paper.
Place the document with the reverse side facing you, and the top of the
document facing down.
4
Adjust the document guides to fit the width of the document to be scanned.
2
IMPORTANT
There is a load limit mark (
) on the document guides. Do not stack
documents higher than this mark (approximately 50 sheets of 20 lb bond
(80 g/m2) paper.) Doing so may cause a paper jam.
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Adjust the document guides to fit the width of the document.
5
IMPORTANT
• Before you place a document, check to make sure it does not contain paper clips,
staples, or other small metal objects. These items may cause a fire or electrical
shock, damage the document, or cause a paper jam or scanner malfunction.
• Do not wear loose clothing or jewelry that may get caught in the scanner
while you are using it. This may result in personal injury. Be extra careful of
neckties and long hair. If anything gets caught in the scanner, immediately
turn OFF the power switch, and disconnect the power cord from the power
outlet to stop scanning.
• Always smooth out any folds or curls in your documents before placing them
into the feeder. If the leading edge of a document is curled, it may cause a
paper jam.
• If feeding stops due to a system error or paper jam while the scanner is
scanning, resolve the problem, make sure that the scanned image of the last
page that was successfully fed has been stored, and then resume scanning
the remaining document pages.
NOTE
Before scanning, make sure that the document is not curled or creased, and that it
is placed in the feed tray correctly. Scanning an improperly placed, curled, or
creased document may damage the document or cause a paper jam.
• After you finish scanning, close the document feed tray and the document
eject tray to prevent damage to the scanner while it is not being used.
Use the application software to start scanning.
6
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Feeding in the Bypass Mode
IMPORTANT
When scanning multiple page documents that are fastened together, such as
invoices, place the documents so that the edge that is fastened together is
facing down.
After you finish scanning, close the document feed tray and the document eject
tray to prevent damage to the scanner while it is not being used.
Placing Cards
Switch the feed selection lever to (Bypass).
1
Switch the feed selection lever to (Bypass).
1
Adjust the document guides to fit the width of the document to be scanned
2
CAUTION
When scanning cards, make sure to set the feed selection lever to (Bypass),
and scan the cards one at a time.
Place the document with the reverse side facing you, and the top of the
3
Adjust the document guides to fit the width of the card to be scanned (See
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Place the card horizontally, with the reverse side facing you, and the top of
the card facing down.
Placing Folded Documents
3
Folio Scan enables you to scan documents that are larger than LTR/A4 and
therefore do not fit in the feeder. (The maximum size is 11" X 17"/A3.) To use the
function, fold the document in half lengthwise and place it into the feeder. The
DR-2010C/DR-2510C will scan both sides and combine the scanned images into
a single image.
CAUTION
If you place cards to be fed vertically, they may not be ejected properly, and
cards that get jammed may be damaged when you remove them. Take care of
the orientation when placing cards.
IMPORTANT
• When folding the document, align the right and left sides and create a sharp,
straight fold. Otherwise the document may jam or the image may not be aligned
properly.
• The fold line itself will not be scanned. Keep this in mind if there is content
such as photos, diagrams, or text that spans the fold.
• For Folio scanning, only the Bypass mode can be used. Place documents one
at a time.
• Adjust the document guides to fit the width of the document. Otherwise, the
image may scan as skewed or shifted.
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4. Scanning Methods
NOTE
• When scanning folded documents, switch the feed selection lever
When scanning with the DR-2010C/DR-2510C, in addition to scanning from an
application, you can also use the Job function to perform scanning by pressing a
scan button. This section describes the procedures for scanning using the
CapturePerfect 3.0 software included with the scanner, scanning using the Job
function, and other special scanning. For information on installing the various
applications and drivers, see the Easy Start Guide, or Chapter 2, "Setup." For
details on scan settings, see Chapter 4, "ISIS/TWAIN Driver Settings."
to (Bypass).
• When placing folded documents, place the document into the scanner so that
the fold is on the right side. The side of the folded document facing you will
become the right side of the combined image.
• When scanning folded documents, click the [Basic] tab of the ISIS/TWAIN
driver → click [Folio] in the [Scanning Side] box → click [OK].
(See Chapter 4, "ISIS/TWAIN Driver Settings.")
• The maximum size for the combined image is 11" X 17"/A3. When using the
Folio function for an irregular document size, click the [Basic] tab of the
ISIS/TWAIN driver → click [Auto-detection] in the [Page Size] box → click
[OK].
Scanning With CapturePerfect 3.0
This section describes how to start CapturePerfect 3.0, select the scanner, and scan
documents.
The Scan Batch to File function is used here as an example.
For details, see the CapturePerfect 3.0 Operation Guide and CapturePerfect Online
Help.
From the Windows task bar, click [Start] → point to [All Programs] →
[CapturePerfect 3.0] → click [CapturePerfect 3.0].
1
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From the [Scan] menu, select [Select Scanner].
From the [Scan] menu, select [Scanner Setting].
2
3
5
Select [CANON DR-2510C] or [CANON DR-2010C] → click [OK].
Set the scan settings. For more information on scan settings, see Chapter
4. "ISIS/TWAIN Driver Settings."
6
NOTE
If [Canon DR-2510C] or [Canon DR-2010C] is not displayed in the list of scanners,
Select the default page size from the drop-down list → click [OK].
4
From the [Scan] menu, select [Scan Batch to File].
7
8
NOTE
The [Configure Device Settings] dialog box is displayed only when you select
[Canon DR-2510C] or [Canon DR-2010C] for the first time and click [OK], or when
you click [Setup] for [Scanner Selection].
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Specify the file name and the file type for saving the image data → click
[Save] to start scanning.
* When there are no more pages of the document to scan, scanning stops,
and the Continue Scanning dialog box is displayed.
Scanning with the Job Function
9
This section describes how to start the Job Registration Tool and how to scan
with the Job Function. For more information, see Chapter 5, "Job Registration
Tool Settings."
Job Buttons
Place the next document → click [Continue Scanning] to resume Scanning,
10 or click [Stop Scanning] to end scanning.
You can assign operations for performing scanning to specific job buttons (Job
Function). The Job Function enables you to program the job buttons to scan
documents without having to start an application on the computer. The Job
Function includes functions for performing scanning, and functions for the Start
and Stop button used by applications. These functions can be assigned to specific
job buttons using the Job Registration Tool.
NOTE
The Job Registration Tool is a TWAIN-compliant application program that installs
with the ISIS/TWAIN driver, and is used for registering the jobs that are executed
when a job button is pressed.
After scanning is complete, select [Exit] from the [File] menu to quit
11CapturePerfect 3.0.
From the Windows task bar, click [Start] → point to [All Programs] →
1
[Canon DR-2510C] or [Canon DR-2010C] → click [Job Registration Tool].
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Register the job. For information on registering jobs, see Chapter 5, "Job
Registration Tool Settings."
When scanning is complete, the image data is sent with the specified
conditions.
2
6
Click [Close] in the [Monitor for DR-2510C] or [Monitor for DR-2010C]
dialog box.
7
Using the Scan Panel
NOTE
• You can register jobs from No. 01 to No. 10.
The Scan Panel is an application that is installed with the ISIS/TWAIN driver. It
is displayed in the system tray when the DR-2010C/DR-2510C driver is started.
If Feeding Option in the scan settings is set to [Panel-Feeding] or [Automatic
Feeding], the Scan Panel will appear when you start scanning.
• The following jobs are registered in the job buttons by default:
c No. 01 Start: Performs scanning according to the application settings.
d No. 02 Stop: Stops scanning.
e No. 03 Save File: Saves the scanned image to a specified folder in a
specified format.
Click [Close] in the Job Registration Tool dialog box.
3
4
Scan Panel Functions
The Scan Panel has the following functions.
When you press the job button, the [Monitor for DR-2510C] or [Monitor
5
for DR-2010C] dialog box is displayed, and scanning starts.
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cStart button
Special Scanning
If Feeding Option is set to [Panel-Feeding], clicking this button starts scanning.
dStop button
Stops scanning.
eJob display
This section describes examples of settings that can be specified when scanning
with the DR-2010C/DR-2510C. For more information, see Chapter 4, "ISIS/TWAIN
Driver Settings," or the Online Help.
When the Start and Stop functions are assigned to the job buttons, [Start] and
[Stop] are shown here.
If nothing is shown on the job display, the Start and Stop functions are not
assigned to the job buttons. In this case, you should use the Start and Stop
buttons on the Scan Panel.
Enhancing the Text of a Document
You can set the scanning conditions to enhance the text of documents with dark
backgrounds or documents with a light uniform background and low-contrast text.
Click the [Basic] tab in the settings dialog box, and then click [Advanced Text
Enhancement] or [Advanced Text Enhancement II] in the [Mode] box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings - Scan Mode Settings."
fBatch separation button
After selecting [Panel] as the batch separation setting on the [Others] tab, if you
enable batch separation from the application and start scanning, this button
becomes active when scanning of the current document completes, and
scanning stops. When clicked, this button depresses and remains depressed
while scanning with batch separation continues, until scanning of the current
document completes, and scanning stops. The button then returns to normal.
X
Document to Scan
Text Enhancement
Scanning Documents That Include Both Color and Black-and-White Pages
You can set the scanning conditions to detect whether the document to scan is in
color or black and white, and save it as a color image or black and white image
accordingly.
Click the [Basic] tab in the settings dialog box, and then click [Auto Color
Detection] in the [Mode] box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings - Auto Color Detection."
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Skipping Blank Pages
Back
Scanning Different Sized Documents Together
You can set the scanning conditions to scan different sized documents, such as
LTR and LGL documents, together, while detecting the correct size of the
document.
You can set the scanning conditions to determine whether a scanned image is a
blank page, and skip saving the image if so.
Click the [Basic] tab in the settings dialog box, and then click [Skip Blank Page] in
the [Scanning Side] box.
Click the [Basic] tab in the settings dialog box, and then click [Auto-detection] in
the [Page Size] box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings - Scanning Side Settings."
For more information on setting the scanning conditions, see Chapter 2, "Using the
Scanner - Scanning Different Sized Documents," in the Reference Guide.
Monthly Report
Monthly Report
Monthly Report
Monthly Report
X
Monthly Report
X
Auto Page Size Detection
IMPORTANT
This blank page will be skipped
When scanning multiple documents of different sizes, place the documents so
that they cover the entire span of the feed rollers.
Scanning (Single-Sided) 11" X 17"/A3 Documents
You can set the scanning conditions to scan both sides of an 11" X 17"/A3
document folded in half to be combined as a single image.
Click the [Basic] tab in the settings dialog box, and then click [Folio] in the
[Scanning Side] box.
For more information on setting the scanning conditions, see "Placing Folded
Documents" (p. 24) and Chapter 4, "ISIS/TWAIN Driver Settings - Scanning Side
Settings."
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Deskewing Documents
Reducing Bleed Through for Thin Documents and Documents with Dark
Reverse Sides
You can set the scanning conditions to detect slanted document pages and
straighten the scanned images.
Click the [Basic] tab in the settings dialog box, and then select the [Deskew] check
box.
You can set the scanning conditions to reduce bleed through when scanning thin
document pages and those with dark content on the back side, or to remove the
background from document images.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings - Correcting Image Skewing."
Click the [Image processing] tab in the settings dialog box, select the [Prevent
Bleed Through / Remove Background] check box, and then click [Settings].
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings - Removing the Document Background/Bleeding."
Deleting Borders and Ruled Lines of a Specified Color (Red/Green/Blue)
You can set the scanning conditions to omit borders and ruled lines of a specified
color (red, green, or blue) from the scanned image. However, this function is only
available when scanning in black-and-white.
X
Click the [Image processing] tab in the settings dialog box, and then click the color
to omit in the [Color drop-out] box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings - Omitting a Specific Color."
Deskew Off
Deskew On
Moire Reduction
You can set the scanning conditions to reduce the moire effect (a shimmering,
wavy pattern) that often appears when scanning color documents or scanning in
grayscale.
X
Click the [Basic] tab in the settings dialog box, and then click [High Quality Moire
Reduction] in the [Moire Reduction] box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings - Moire Reduction."
Document to Scan
Color Drop-out
Enhancing the Red color for Black-and-White Scanning
Correcting the Text Orientation of Documents
You can set the scanning conditions to enhance the red color when performing
black and white scanning.
Click the [Image processing] tab in the settings dialog box, and then click [Red
Enhance] in the [Color drop-out] box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings - Enhancing the Red Color."
You can set the scanning conditions to detect the text orientation in scanned
images, and rotate the images in 90° increments as needed to normalize the
orientation.
Click the [Image processing] tab in the settings dialog box, and then select the
[Text Orientation Detection] check box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings - Correcting Text Orientation."
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Creating Smaller Files
5. Practical Examples
You can set the scanning conditions to save the scanned image as a PDF file with a
high compression rate, so that the file size is smaller.
Click [PDF File] in the [Options] menu of CapturePerfect 3.0, and then click [High
compression] in [Mode].
For more information on setting the scanning conditions, see the CapturePerfect3.0
Operation Guide.
This section provides examples of settings when scanning with the
DR-2010C/DR-2510C. Refer to these examples when specifying ISIS/TWAIN
driver settings. For descriptions of particular setting items, see "Chapter 4 ISIS/
Scanning Both Sides of Pages
Saving the Text Data of Documents as Search Keywords
• To scan both sides of pages
Select [Duplex] for the Scanning Side setting.
You can set the scanning conditions to convert the text information of a document
into text data when creating a PDF file, to be used when searching the text on a
computer.
Scanning Non-Standard Size Documents
Click [OCR Settings] in the [Options] menu of CapturePerfect 3.0, and then select
the [Enable] check box, and choose the language to apply OCR.
For more information on setting the scanning conditions, see the CapturePerfect3.0
Operation Guide.
• To scan irregular size documents
If irregular size documents are scanned with a standard size selected for the
Page Size setting, black areas may appear around the scanned document
image. To scan irregular size documents, select [Auto-detection] as the [Page
Size]. The page size is then detected automatically.
Specifying Security Settings for PDF Files
• To register an irregular page size for scanning documents
An irregular document size not already registered as a page size selection can
be saved as a custom page size.
You can specify security settings to restrict the viewing, printing, and editing of
PDF files created with CapturePerfect 3.0.
For more information on specifying security settings, see the CapturePerfect3.0
Operation Guide.
• To scan only part of the document page
You can specify the scanning area. However, you cannot set the scan area when
[Auto-detection] is selected for [Page Size].
Scanning Multiple Batches as One Document
• To scan a document that has too many pages to be loaded all at once as
separate batches
Click [Automatic Feeding] in the [Feeding Option] box. When this option is
selected, the scanner detects documents and starts scanning as they are
loaded, so continuous scanning is possible by loading the document batches
repeatedly.
If you click [Panel Feeding] in the [Feeding Option] box, scanning does not start
until you press the Scan button. This is useful if you want to straighten
documents after you have placed them in the scanner.
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Clearing a Paper Jam
• To create separate files for each batch of documents during continuous
scanning
6. Clearing a Paper Jam
Click [Automatic Feeding] or [Panel Feeding] in the [Feeding Option] box, and
click [Auto] in [Batch Separation]. (Only for the ISIS driver.)
When paper jams occur during scanning, use the following procedure to clear
them.
• To scan a batch of documents one page at a time
Click [Automatic Feeding] or [Panel Feeding] in the [Feeding Option] box and
scan the documents one page at a time. After each page is scanned, the [Scan
Panel] dialog box is displayed. If you selected [Automatic Feeding] in the
[Feeding Option] box, the scanner detects when the next document is placed
and continues scanning. If you selected [Panel Feeding] in the [Feeding Option]
box, press the Scan button after placing the next document to continue
scanning.
CAUTION
When removing jammed paper, take care not to cut your hands on the edges of
the paper.
Remove any documents that have been left in the eject tray.
1
Prescan
• To confirm images before scanning
Select the [Prescan] check box. The [Prescan] dialog box is displayed when
scanning starts.
Registering Settings
• Registering Your Settings
Register a name for your settings in the user preferences. When you want to
recall your settings later, select the name of your registered user preferences,
and they will be reflected in the dialog boxes.
Press the OPEN knob from both sides (c), and pull the front unit out and
downward to open it (d).
By using the Job Function or the Job Scan function of CapturePerfect 3.0, you
can register scanning conditions and methods for processing scanned image
files as jobs, and scan by selecting a job.
2
d
c
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Remove the jammed document from the document feeding side or
document ejecting side.
3
NOTE
If a paper jam occurs when [Rapid recovery system] is enabled in the [Others] tab
of the ISIS/TWAIN driver settings dialog box, the image data of the document is not
saved and scanning stops. This allows you to continue scanning from the
document that caused the paper jam after the paper jam is fixed.
IMPORTANT
Make sure to pull the document out carefully, without applying too much force. If
the jammed paper tears while you are pulling it out, make sure to remove any
remaining pieces from inside the scanner.
Close the front unit by gently pushing it up on both sides until clicks into
place. Make sure that the front unit is completely closed by pushing until
you hear a click.
4
After removing the jammed paper, check to see if the last page was
scanned correctly, and then continue scanning.
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Double-click [Scanners and Cameras].
7. Other Functions
2
Setting the Long Document Mode
The length of documents that can be scanned with the DR-2010C/DR-2510C is
normally 14.02" (356 mm), but you can scan documents up to 39.2" (1000 mm)
long by setting the scanner to the Long Document mode.
IMPORTANT
When scanning in the Long Document mode, click the [Basic] tab of the ISIS/
TWAIN driver properties dialog box and set the paper size to [Auto-detection] to
allow the scanner to detect and scan documents up to 39.2" (1,000 mm) long.
Note the following when using the Long Document mode:
• When scanning in the Long Document mode, if the document is placed on
the scanner in a skewed position, it may hit the edges of the feeding area
and be damaged. Be careful to place the document so that it is not skewed.
Right-click [CANON DR-2010C USB] or [CANON DR-2510C USB] → click
[Properties].
• When scanning with the Long Document mode, paper jam detection may
react slowly, resulting in damage to the document. Be careful to avoid paper
jams.
3
• When scanning long documents, make sure to set the feed selection lever to
(Bypass), and scan the documents one at a time.
Click the [Start] button → [Control Panel].
1
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1. Before Using the Scanner
To use the DR-2010C/DR-2510C with an ISIS/TWAIN-compliant application, the
DR-2010C/DR-2510C must first be selected as the scanner to be used.
This section describes how to select the scanner using CapturePerfect 3.0.
Chapter 4 ISIS/TWAIN Driver Settings
From the Windows task bar, click [Start] → point to [All Programs] →
[CapturePerfect 3.0] → click [CapturePerfect 3.0].
1
Scan Mode Settings .............................................................................. 39
Moire Reduction.................................................................................... 44
Image Rotation...................................................................................... 48
Checking the Version............................................................................. 54
From the [Scan] menu, select [Select Scanner].
2
Select [Canon DR-2510C] or [Canon DR-2010C] → click [OK].
3
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NOTE
The ISIS/TWAIN driver properties dialog box is displayed when you select
[Scanner Setting] on the [Scan] menu of CapturePerfect 3.0.
It consists of four tabs: the [Basic] tab, [Brightness] tab, [Image processing]
tab, and [Others] tab.
If [Canon DR-2510C] or [Canon DR-2010C] is not displayed in the list of scanners,
reinstall the ISIS/TWAIN driver. (See "Chapter 2 Setup - 2. Installing the Software,"
Specify the settings on each tab as necessary to set the scanning conditions.
For details on each setting, also refer to the Help.
Select the default page size from the drop-down list → click [OK].
4
NOTE
• The [Configure Device Settings] dialog box is displayed only when you select
[Canon DR-2510C] or [Canon DR-2010C] for the first time and click [OK], or
when you click [Setup] for [Scanner Selection].
• The settings here are applied when you click the [Default] button on the ISIS
driver properties dialog box.
• For a TWAIN driver, the default value is set to "LTR" and cannot be changed.
[OK] button
Confirms the settings and closes the dialog box.
From the [Scan] menu, select [Scanner Setting].
5
[Scan] button
For a TWAIN compatible application that can perform scanning from the
properties dialog box, the [Scan] button is displayed instead of the [OK] button.
Press the [Scan] button to scan with the displayed settings.
[Cancel] button
Cancels the settings and closes the dialog box.
The ISIS/TWAIN driver properties dialog box is displayed.
[Default] button
Returns the settings to their default values.
[Help] button
Displays Help for the currently open tab or dialog box.
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-
[Advanced Text Enhancement]
Use this mode to scan documents with a dark or non-uniform (pattern)
background.
NOTE
If you are using a TWAIN driver, the two extra settings below are displayed on the
[Basic] tab and [Image processing] tab. Refer to the Help for details.
-[Basic] tab: Scan options
y
y
If the background is uniform it is removed where it surrounds the text.
If the background is non-uniform, such as a pattern, it is processed to
enhance text readability.
-[Image processing]: Black/white reversion
-
[Advanced Text Enhancement II]
Use this mode to scan documents with a light uniform background and
low-contrast text.
y
y
The background in tight spaces around text may not be removed.
Documents with low-contrast text can be made more readable by
adjusting [Contrast] on the [Brightness] tab.
If the background is non-uniform, such as a pattern, the background
remains visible in the scanned image, and text may be hard to read.
Scan Mode Settings
This section describes the procedure for setting the scan mode to suit your
needs.
y
„ Grayscale
[256-level Gray]
Scans documents containing photos as grayscale images.
„ Color
[24-bit Color]
Scans documents containing color photos as full-color images.
„ Auto Color Detection
In the ISIS/TWAIN driver properties dialog box, click the [Basic] tab →
select the scanning mode from the [Mode] drop-down list.
-
1
-
-
[Auto Color Detection]
Whether a document is black-and-white or color is detected before the
scanned image is saved.
y
When [Auto Color Detection] is enabled, the [Setting] button is enabled
for opening the [Auto Color Detection] dialog box, where you can make
settings affecting how color documents are scanned, and select which
scanning mode to use for black-and-white.
y
y
Depending on the application program, operation may become unstable
when [Auto Color Detection] is enabled. In that case, [Auto Color
Detection] should be disabled.
You can select the following modes, according to the type of document you want to
scan. Note that some functions may be restricted, depending on the mode settings.
„ Black-and-White
-
[Black and White]
Use this mode to scan text and line drawing documents as black-and-white
(binary) images.
-
[Error Diffusion]
Use this mode to scan documents containing photos as black-and-white
(binary) images.
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The following tab functions are partially disabled according to the selected
mode.
Auto Color Detection
This section describes the procedure for setting the scanner to automatically
detect whether a document is in color or black-and-white when scanning.
Settings Tab
Basic
Image processing
Others
In the ISIS/TWAIN driver properties dialog box, click the [Basic] tab →
select [Auto Color Detection] from the [Mode] drop-down list → click
[Setting].
1
Scanning Mode
Black and White
{
{
{
{
{
{
{
{
{
{
{
−
{
{
−
{
{
{
{
−
{
{
{
{
{
−
{
{
{
{
{
{
{
−
Error Diffusion
{
{
{
{
{
{
{
{
{
{
{
−
Advanced Text Enhancement
Advanced Text Enhancement II
256-level Gray
−
{
{
{
{
{
−
24-bit Color
−
Auto Color Detection
−
−
Specify the various settings in the [Auto Image Type Detection Settings]
dialog box → click [OK].
2
{: Available for setting −: Not available for setting or automatically set
The settings you can specify are as follows.
- [Color Saturation/Proportion of Color]
Normally scan with the default values (Color Saturation: 2, Proportion of Color:
2), but change the settings when you want to scan a color document as a black-
and-white document.
y Color Saturation: change the setting towards "High" when you want to scan a
color document with low color saturation as a black-and-white document.
y Proportion of Color: change the setting towards "High" when you want to scan
a colordocument with a low proportion of color as a black-and-white
document.
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- [Mode in case of binary]
Select the scanning mode when a page is detected as black and white.
Paper Size Settings
This section describes the procedure for selecting the size for scanning.
- [Brightness]
This setting adjusts the brightness when [Advanced Text Enhancement] or
[Advanced Text Enhancement II] is selected with the Black and White mode. For
other modes, the brightness is set from the [Brightness] tab.
Click the [Basic] tab → click the page size in [Page Size].
1
- [Contrast]
This setting adjusts the contrast when [Advanced Text Enhancement II] is
selected with the Black and White mode. For other modes, the contrast is set
from the [Brightness] tab.
NOTE
• Click [Auto-detection] to scan the following kinds of documents.
-
-
-
Documents of undetermined size
Documents including mixed page sizes
When using the Long Document mode (See "Setting the Long Document
• When [Auto-detection] is selected, the [Area] setting in the [Scan Area] dialog
box is disabled.
• The [Auto-detection] process may malfunction in the following situations. If
this occurs, select a standard size such as [A4] or [Letter], or click the [Area]
button to create a custom page size.
-
-
-
-
When scanning a page with a dark area at the left or right edge
When scanning a glossy or reflective document
When the brightness setting is incorrect
When [Custom] is selected in the [Gamma Settings] dialog box
• Depending on the application, operation may become unstable when [Auto-
detection] is enabled. In that case, [Auto-detection] should be disabled.
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Scan Resolution Settings
Scanning Side Settings
This section describes the procedure for setting the resolution for scanning.
This section describes the procedure for setting the page side settings for
scanning.
In the ISIS/TWAIN driver properties dialog box, click the [Basic] tab →
select the resolution for scanning from the [Dots per inch] drop-down list.
1
In the ISIS/TWAIN driver properties dialog box, click the [Basic] tab →
select the page side to scan from the [Scanning Side] drop-down list.
1
Specify one of the settings below according to the page side setting you want to
use.
NOTE
• Higher resolutions provide clearer images, but produce larger files.
- [Simplex]
• When the selected resolution is 300 dpi or less, the [Moire Reduction] setting is
automatically enabled to allow reduction of the moire effect (a shimmering,
wavy pattern) in scanned images.
Scan only the front side of documents loaded into the feeder.
- [Duplex]
Scan both sides of documents.
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- [Skip Blank Page]
Correcting Image Skewing
As each document page is scanned, the scanner detects whether it is blank,
and if so, the image is not saved.
y Selecting [Skip Blank Page] enables the [Setting] button, which opens the
[Blank Skip Setting] dialog box.
This section describes the procedure for setting the scanner to detect slanted
document pages and straighten the scanned images.
y Adjust the [Content density] setting in the [Blank Skip Setting] dialog box if
blank pages are not skipped, or if non-blank pages are skipped.
In the ISIS/TWAIN driver properties dialog box, click the [Basic] tab →
select the [Deskew] check box.
1
y The [Content density] setting should be adjusted according to the
document content, so that only blank pages are skipped: increase the
setting if they are not skipped, and decrease the setting if non-blank pages
are skipped.
y The Skip Blank Pages function may not work properly if the [Custom]
setting is enabled in the [Gamma Settings] dialog box.
y If a scanning side setting (simplex or duplex) is specified in the application
settings, set [Simplex].
- [Folio]
Documents that are normally folded in half are scanned on both sides and
composed into one image.
y You cannot click [Folio] if you click [Patchcode] in the [Batch Separation]
box of the [Others] tab.
NOTE
Deskewing SWITCH also may not work properly or cause part of the image to be
lost in other cases, depending on the document.
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Moire Reduction
Adjusting the Scan Area
This section describes the procedure for setting to reduce the moire effect (a
shimmering, wavy pattern) that may appear when scanning color documents or
scanning in grayscale.
This section describes the procedure for scanning part of a document image.
In the ISIS/TWAIN driver properties dialog box, click the [Basic] tab →
click [Area].
1
In the ISIS/TWAIN driver properties dialog box, click the [Basic] tab →
select [High Quality Moire Reduction] from the [Moire Reduction]
drop-down list.
1
NOTE
In the [Scan Area] dialog box you can define the area of the document page to scan
on a selected page size, and register non-standard document page sizes.
NOTE
The [Scan Area] dialog box is different for ISIS and TWAIN drivers: for the TWAIN
driver, one of two dialog box types is displayed depending on the application
program used.
When a resolution higher than 300 dpi is selected for [Dots per inch], [High Quality
Moire Reduction] is greyed out.
• When a resolution of 240 dpi or less is selected for [Dots per inch], you can
click [High Speed Moire Reduction].
Scan Area Dialog Box (ISIS Driver)
• Select one of the following according to the resolution you have set:
[None]
Do not perform moire reduction.
[High Speed Moire Reduction]
This mode prioritizes speed, and generates an image of the specified resolution
from an image scanned at 300 dpi.
[High Quality More Reduction]
This mode prioritizes image quality, and generates an image of the specified
resolution from an image scanned at 600 dpi. The image quality is higher, but
the scanning speed decreases.
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Scan Area Dialog Box (TWAIN Driver)
Area
This dialog box appears with application programs that display the [Scan]
button in the Properties dialog box.
Select the area to be scanned.
→ Area settings here are overridden in the following cases:
y When the [Auto-detection] page size is selected
y When [Text Orientation Recognition] is enabled on the [Image processing]
tab sheet
→ When [Deskew] is enabled on the [Basic] tab sheet, the specified area may
be displaced when scanning.
Area Window
The size indicated for the Area window corresponds to the page size setting,
and the area within the panel indicates the current scanning area.
The scanning area can be adjusted by dragging the handles bordering the Area
window with your mouse.
→ With CapturePerfect, the last scanned image appears in the Area window.
The Area window and [Preview] button are not displayed when using
applications like the Job Registration Tool that display the [OK] button in the
Properties dialog box.
Margin
This control adjusts the top, bottom, left and right margins around the scanning
area so that you can expand the scanning area to include the edges of a
document, or reduce it to avoid black frames around scanned images.
→ If the edges of documents are missing from scanned images, move the
slider to the right to expand the scanning area.
→ To eliminate the black frame around scanned images, reduce the scanning
area by moving the slider to the left.
→ The measurement units for margins are determined by the [Unit] setting.
Preview Button (TWAIN driver only)
Click the [Preview] button to scan one document page and display its preview
image in the Area window.
Page Size
This setting is linked to the [Page Size] setting, for selecting the size of
document pages to scan. Clicking the [Custom] button opens the [Custom Page
Size] dialog box, where non-standard page sizes can be registered as custom
page sizes.
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The availability of brightness and contrast settings are as follows, according to the
setting selected in the [Mode] drop-down list on the [Basic] tab sheet.
Brightness/Contrast Adjustment
This section describes the procedure for adjusting the brightness and contrast
for scanning.
Back Side
Brightness
Back Side
Contrast
Scanning mode
Black and White
Brightness
Contrast
{
{
{
{
{
{
{
{
Error Diffusion
In the ISIS/TWAIN driver properties dialog box, click the [Brightness] tab
1
Advanced Text Enhance-
ment
→ adjust the [Brightness] slider and [Contrast] slider to adjust the
{
{
−
−
−
−
−
brightness and contrast for scanning.
Advanced Text Enhance-
ment II
{
256-level Gray
24-bit Color
{
{
{
{
{
{
{
{
{
{
{
{
Auto Color Detection
{: Available for setting − : Not available for setting, or automatically set
7
The settings you can specify are as follows:
-
[Brightness]
Adjusts the brightness of images to be scanned.
y If images are too dark or if text on the back bleeds through, drag the slider
to the right to increase the brightness.
y If images are too light, drag the slider to the left to decrease the brightness.
-
-
[Contrast]
Adjusts the contrast of images to be scanned.
[Used the Back Side Brightness] Check Box
If the brightness of the front and back of the document pages is different, select
this check box to adjust only the brightness of the back side.
-
[Used the Back Side Contrast] Check Box
If the contrast of the front and back of the document pages is different, select
this check box to adjust only the contrast of the back side.
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-
-
Input method
Select the setting method for gamma correction.
Gamma Curve Settings
This section describes the procedure for adjusting the gamma level for scanning
documents.
[Factor]
Move the slider to the left or right to adjust the gamma correction factor
between 0.2 and 5.0.
y The gamma correction value, Gamma Curve Graph, and sample image color
In the ISIS/TWAIN driver properties dialog box, click the [Brightness] tab
→ click [Gamma].
are interlinked.
1
y Clicking a point in the Gamma Curve Graph with your mouse changes the
gamma curve and color of the sample image to match that point.
y You can also move the gamma curve by dragging it with the mouse.
-
[Freehand]
The output value for a particular input value in the gamma table can be specified
with the mouse.
y Click any point in the Gamma Curve Graph to set that point as an output
value.
y Drag the mouse on the Gamma Curve Graph to set the output value
according to the mouse movement.
-
-
[Import]
Clicking this button loads gamma table data (*.png file) that was previously
stored with the [Export] button.
y Imported gamma data is reflected in the Gamma Curve Graph.
[Export]
Select the [Custom] check box in the [Gamma Settings] dialog box →
specify the settings as necessary.
Clicking this button exports the custom gamma curve settings as a gamma
table file (*.pxg.)
2
The settings you can specify are as follows:
-
Select
Select the side and color for the custom setting.
y The color bar and color of the sample image are changed to show the
specified color.
NOTE
When the [Custom] check box in the [Gamma Settings] dialog box is selected, all
settings on the [Brightness] tab sheet are set automatically.
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Image Contour Adjustment
Image Rotation
This section describes the procedure for adjusting the contours of the scanned
image.
This section describes the procedure for rotating the orientation of the scanned
image.
In the ISIS/TWAIN driver properties dialog box, click the [Image
processing] tab → adjust the [Edge emphasis] slider to adjust the contours
of the scanned image.
In the ISIS/TWAIN driver properties dialog box, click the [Image
processing] tab → select the angle to rotate the image from the [Document
Orientation] drop-down list.
1
1
Move the slider toward [Soft] to soften the image contours, or toward [Sharp] to
sharpen the image contours.
NOTE
The scanned image will be rotated as follows, according to the orientation of the
placed document and the specified angle.
Document: face down
Document Orientation
(clockwise)
0 degrees
90 degrees
180 degrees
270 degrees
Scanned Image
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Correcting Text Orientation
Removing the Document Background/Preventing Bleed
Through
This section describes the procedure for automatically correcting the orientation
of the text when scanning.
This section describes the procedure for setting to reduce bleed through when
scanning thin document pages and pages with dark content on the back side, or
to remove the background from document images.
In the ISIS/TWAIN driver properties dialog box, click the [Image
processing] tab → select the [Text Orientation Recognition] check box.
1
In the ISIS/TWAIN driver properties dialog box, click the [Image
processing] tab → select the [Prevent Bleed Through / Remove
Background] check box → click [Setting].
1
NOTE
• When the [Text Orientation Recognition] check box is selected, the [Image
Rotation] and area settings in the [Scan Area] dialog box are disabled.
Adjust the [Removal level] slider to set the level of bleed through
prevention or background removal.
• Some application programs do not support text orientation recognition. Please
disable [Text Orientation Recognition] if your application program operates
abnormally when it is enabled.
2
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Omitting a Specific Color
Enhancing the Red Color
This section describes the procedure for setting to omit borders and ruled lines
of a specified color (red, green, or blue) from the scanned image.
This section describes the procedure for setting the scanner to enhance the red
color when performing black-and-white scanning.
NOTE
NOTE
If you select [24-bit Color] or [Auto Color Detection] from the [Mode] drop-down
list in the [Basic] tab, you cannot specify this setting.
If you select [24-bit Color] or [Auto Color Detection] from the [Mode] drop-down
list of the [Basic] tab, you cannot specify this setting.
In the ISIS/TWAIN driver properties dialog box, click the [Image
processing] tab → select the color to omit from the [Front] and [Back]
drop-down lists under Color drop-out, as necessary.
In the ISIS/TWAIN driver properties dialog box, click the [Image
processing] tab → select [Red Enhance] from the [Front] and [Back]
drop-down lists under Color drop-out.
1
1
NOTE
NOTE
You can specify different settings for the front and back side of the document.
You can set specify different settings for the front and back side of the document.
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Rapid System Recovery
Double Feed Detection
This section describes the procedure for setting the system recovery method
used by the scanner when document feeding stops due to a paper jam or other
error during scanning.
This section describes the procedure for setting the scanner to stop document
feeding when double feeding of document pages is detected.
Click the [Others] tab → select the [Detect by Length] or [Detect by
Ultrasonic] (for the DR-2510C only) check box under [Double Feed
Detection → click [OK].
1
In the ISIS/TWAIN driver properties dialog box, click the [Others] tab →
select the [Rapid recovery system] check box → click [OK].
1
NOTE
NOTE
• Details of each detection method are indicated below.
If you select [Rapid recovery system] and a paper jam or other error causes
document feeding to stop while scanning, scanning stops without sending an error
notification to the application program. After you clear the paper jam or resolve the
error, you can resume the normal scanning operations.
[Detect by Length]
This detection method is effective when scanning documents of the same size.
It detects double-feeding when a document is 2.0" (50 mm) longer or 2.0" (50)
mm shorter than the standard length (the length of the first document). Feeding
is stopped when a double-feed is detected.
[Detect by Ultrasonic]
This detection method is effective when scanning documents of different sizes.
It uses ultrasonic waves to detect the gap between documents when more than
two sheets of paper are fed at the same time. Feeding is stopped when a
double-feed is detected.
• The two detection methods can be used at the same time.
• When the documents overlap by less than 2.0" (50 mm) or are stuck together
due to static electricity, double-feeding may not be able to be detected correctly
using ultrasonic.
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y When [Automatic Feeding] is selected, the [Setting] button is enabled to
allow setting the delay time from when a loaded document is detected until
scanning starts. The delay time can be set from 0 to 60 seconds.
Feeding Options
This section describes the procedure for selecting the method for feeding
documents.
Click the [Others] tab → select the document feeding method in [Feeding
Option].
1
Batch Separation (ISIS driver only)
When the separation timing to use when scanning starts with batch separation
enabled in the application. (If [Standard Feeding] is selected, batch separation
is disabled.)
If you selected [Panel Feeding] or [Automatic Feeding] for the feeding method:
[Auto]
Document batches are separated automatically.
[Panel]
Document batches are separated when the [Batch Separation] button on the
Scan Panel is pressed. (See "Using the Scan Panel," on p. 28.)
NOTE
• Details of each feeding method are indicated below.
[Standard Feeding]
This feeding method is good for scanning small batches of documents that are
loaded one batch at a time: scanning stops when the loaded documents have
been scanned.
[Panel Feeding]
This feeding method is good for scanning batches of documents of different
sizes: after loading the documents, press the Job button (assigned as a Start
button on the scanner) to start scanning, and press the assigned Stop button to
stop scanning.
y When scanning documents with different-size pages, after loading the
documents, you can adjust the document guide position.
[Automatic Feeding]
This feeding method is good for scanning batches of same-size documents:
scanning starts when the scanner detects loaded documents, and stops when
you press the Stop button.
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Check the displayed preview image → adjust [Brightness] and [Contrast]
as necessary using the sliders or up/down buttons → click (Start) to
save the scanned image.
Prescan
3
This section describes the procedure for checking a scanned image and
adjusting the brightness and contrast accordingly.
In the ISIS/TWAIN driver properties dialog box, click the [Others] tab →
select the [Prescan] check box.
1
NOTE
The [Prescan] dialog box is for scanning after adjusting the brightness and contrast
according to the results of the first document. You can enlarge the image displayed
in the [Prescan] dialog box. (Left-click the image displayed in the dialog box to
enlarge it, and right-click the image displayed in the dialog box to reduce it.)
If you change the brightness and contrast values, the image displayed in the dialog
box reflects these new values. Click the Start button to start scanning with the
adjusted brightness and contrast. Click the Stop button to stop scanning.
Specify the location, file name, and file format to save the image → click
2
[Save] to start scanning.
When scanning is complete, the Prescan dialog box is displayed.
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Registering Scanning Conditions
Checking the Version
This section describes the procedure for registering specified scanning
conditions.
This section describes the procedure for checking the version of the ISIS/TWAIN
driver you are currently using.
Specify the scanning conditions as necessary on the [Basic] tab,
[Brightness] tab, [Image processing] tab, and [Others] tab of the
ISIS/TWAIN driver properties dialog box.
In the ISIS/TWAIN driver properties dialog box, click the [Basic] tab →
click [About].
1
1
Click the [Basic] tab → click [Save].
2
Check the content of the [About] dialog box → click [OK].
2
Enter a name for [Save user preference as] → click [OK].
3
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1. Starting the Job Registration Tool
The Job Registration Tool is a TWAIN-compliant application program that installs
with the ISIS/TWAIN driver. Use the following procedure to start the Job
Registration Tool.
Chapter 5 Job Registration Tool Settings
From the Windows task bar, click [Start] → point to [All programs] →
[Canon DR-2510C] or [Canon DR-2010C] → click [Job Registration Tool].
1
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2. Job Registration Tool Settings Dialog Box
New/Editing Dialog Box
The [New/Editing] dialog box appears when you click a Job button in the [Job
Registration Tool] dialog box or click [New/Editing] from the [Editing] menu.
The [New/Editing] dialog box appears as follows depending on the function
settings registered to the Job buttons.
The Job Registration Tool Settings dialog box provides access to the
[New/Editing] dialog box and the [Admin] dialog box, and the [New/Editing]
dialog box provides access to the function setting dialog boxes.
Job Registration Tool Dialog Box
This dialog box appears when the Job Registration Tool is started from the
Windows Start menu.
Save as File
Job Button Settings List
The displayed job buttons correspond to those on the scanner, showing their
currently assigned settings. Clicking on the job buttons (c, d and e) or
[New/Editing] in the [Editing] menu opens the [New/Editing] dialog box.
Print
Attach to E-mail
Job Buttons
[Close] Button
Closes the [Job Registration Tool] dialog box.
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Settings Common to Each Function
Start
„ Job Number [No. 1 to No. 10]
Displays the selected job button number. Settings are registered to the job
button with the displayed number.
„ Job title
Enter the job title to be displayed for [Job title] in the [Job Registration Tool]
dialog box.
• Job titles may consist of up to 40 alphanumeric characters.
• Job titles other than "Start" and "Stop" are not displayed in the [Scan Panel]
dialog box.
Stop
„ Function
Select the function to set for each job.
No Scan Job
When you change functions, the [New/Editing] dialog box is changed.
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„ Scanner setting
Settings to Save Image Files
When the [Save as file], [Print], or [Attach to E-mail] function is selected in the
[Function] box, scanner settings are enabled, and you can press the [Setting]
button to specify scanner settings.
„ [Save Image] Check Box
This check box appears when [Attach to E-mail] is selected in the [Function]
box. Select this check box to save scanned images to the My Pictures folder or
a folder that you specify.
„ [Save to My Pictures folder] Check Box
Saves image files to [My Pictures] in the [My Documents] folder. When this
check box is not selected, [Save in folder] and [Access setting] are enabled.
„ Save in folder
When the [Save to My Pictures folder] check box is not selected, this entry box
is enabled for you to enter a folder name in which to save scanned images. You
can also select a folder by clicking [Browse].
NOTE
For more information on the scanner settings, see Chapter 4, "ISIS/TWAIN Driver
Settings."
„ File name
Enter a name for the files to save.
-
-
File names may consist of up to 32 alphanumeric characters.
A time stamp is appended to the file name indicating the time of scanning.
„ File type
Select the file format for saved files from the File type drop-down list.
NOTE
Selecting [TIFF] or [PDF] enables the [Setting] button.
„ [Setting] Button
This button is enabled to display the corresponding setting dialog box when the
[TIFF] or [PDF] file format is selected.
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„ Language for OCR
Back
„ TIFF Settings Dialog Box
When the [Apply OCR] check box is selected, the target language for OCR can
be selected in the list box.
„ [Multi-tiff setting]
Select the method for saving image files when scanning multi-page documents.
y
Select [Single page] to save each page in its own image file.
y
Select [Multi pages] to save all pages in one image file.
NOTE
„ [Compression] Check Box
Chinese OCR with the [Simplified Chinese] or [Traditional Chinese] settings
requires a Chinese language environment to display properly.
Select this check box to compress images saved to files. Black and white
(binary) images are compressed in CCITT Group 4 format, and grayscale and
color images in JPEG format. When this check box is not selected, the saved
files are larger.
„ [Apply OCR] Check Box
Select this check box to enable recognition of the text within images and to save
the recognized text data with the image. Characters within document images
are recognized as text and saved as appended text data in PDF (*pdf) files.
-
-
-
CCITT Group 4: This compression format was designed for data
communications (such as with fax devices) of black and white (binary)
images.
JPEG: This compression format is for saving grayscale and color images.
When the [Compression] check box is selected, a standard level of JPEG
compression is applied.
If your application program does not support the above compression
formats, you may be unable to open scanned image files. In this case,
disable [Compression] when scanning.
„ [Access setting] Button
This button is enabled when the [Save to My Pictures folder] check box is not
selected, allowing you to enter the user name and password required to access
the shared network folder specified for [Save in folder].
„ PDF Settings Dialog Box
NOTE
• Access to shared network folders may be restricted to users with certain access
permission. In this case, users cannot access the shared folder without entering
the correct user name and password.
„ Compression rate
Select the compression rate for PDF files.
y
y
Select [Normal] to save files with standard compression.
Select [High Compression] to save files with high compression. Although
file size is reduced, image quality may be slightly degraded.
• Confirm the access rights for the shared network folder with the network
administrator, and then enter the user name and password.
The Compression rate setting is enabled when the scanner is set to [256-level
Gray] or [24-bit Color] mode. When the [Black and White] or [Error Diffusion]
binary image scanning mode is selected, the file size depends on the content of
the scanned document.
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Settings to Print Scanned Images
Admin Dialog Box
This dialog box appears when you click [Admin] in the [Job Registration Tool]
dialog box. You can set [Capacity Warning Settings], [Show Monitor Dialog
Setting], [Maximum size of attached file] and [Back Up/Restore].
„ [Printer]
Shows the printer to use for printing images. Click [Printer setting] to change
the printer settings.
„ [Print format]
Select whether to resize images for printing.
y
Select [Actual size] to print images in the same size as their original
documents.
y
Select [Fit to paper] if the scanned documents are larger than the printer
paper, to resize the images to the printer paper size.
„ Buttons
[OK] Button
Click this button to accept the setting changes and return to the [Job
Settings for Monitoring the Folder for Saved Images
Registration Tool] dialog box.
[Cancel] Button
„ [Capacity Warning Settings]
Click this button to reject the setting changes and return to the [Job
Registration Tool] dialog box.
The capacity warning settings allow you to specify in advance the folder for
saving image files, and the space to be available for saving files. If the space
required to save a file would exceed the specified warning size, a warning
message appears when starting to scan or during scanning.
A warning size (capacity) can be specified for up to five folders. To register a
warning size for a folder, click the number (1 to 5) of the folder in the [Register
Folder] box.
„ [Display Warning Dialog] Check Box
Select this check box when you want to limit the space available in a destination
folder by registering the folder number and specifying a warning size.
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„ [Capacity Observed Folder]
Job Backup Settings
Specify a folder to monitor for available space.
„ [Back Up] Button
„ [Warning Size]
Writes a backup file (*.reg) of registered job data to the specified folder.
Enter the maximum total size for all files saved to the specified folder.
-
-
When saving to removable storage media such as a CD-R, specify the
maximum capacity of the media.
When folder monitoring ([Display Warning Dialog]) is enabled, a warning
message appears when starting to scan if the total size of the files in the
specified folder exceeds the specified limit.
-
If a warning message appears, follow the instructions in the message to
either continue scanning or change the save destination before continuing
scanning.
„ [Restore] Button
Restores the job data from a stored backup file (*.reg.)
If a currently registered job number is the same as that of an existing backup
file, the existing backup file is overwritten by the registered job.
Monitor Job Dialog Settings
„ [Show Monitor Dialog] Check Box
Select this check box to display the [Monitor for DR-2510C] or [Monitor for
DR-2010C] dialog box to display job progress while scanning.
„ Buttons
[OK]
Click this button to accept changes and return to the [Job Registration Tool]
dialog box.
[Cancel]
Click this button to reject changes and return to the [Job Registration Tool]
dialog box.
Setting the Maximum Size of E-Mail Attachments
„ [Maximum size of attached file] Box
Specify the maximum image file size that can be attached to an e-mail message
when [Attach to E-mail] is selected. When the scanned image size reaches the
specified maximum, a message appears and scanning stops.
The maximum size of attached files must not exceed the limit determined by the
mail server. Ask your e-mail system administrator for the attachment size limit
of the mail server.
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1. Regular Maintenance
Clean the scanner on a regular basis, as described below, to maintain peak
scanning quality.
Chapter 6 Maintenance
CAUTION
• When cleaning the scanner and the inside of the scanner, turn OFF the power
switch and disconnect the power cord from the power outlet.
• Do not use spray cleaners to clean the scanner. Precision mechanisms, such
as the light source, may get wet, and cause a malfunction.
• Never use paint thinner, alcohol, or other organic solvents to clean the
scanner. Such solvents can damage or discolor the exterior of the scanner,
or create a risk of fire or electrical shock.
Cleaning the Scanner............................................................................. 62
Resetting the Counter............................................................................ 70
Cleaning the Scanner
To clean the exterior of the scanner, dampen a cloth with water or a mild detergent,
wring the cloth out thoroughly, and then wipe the dirt away. Then use a dry, soft
cloth to wipe away any moisture.
Cleaning the Inside of the Scanner
Dust or paper particles inside the scanner may cause lines or smudges to appear
on scanned images. Use compressed air to periodically clean dust and paper
particles from the document feed opening and the inside of the scanner. After
finishing a large scanning job, turn OFF the scanner and then clean out any paper
particles remaining inside the scanner.
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Back
Use a clean dry cloth to wipe dirt off the sensor glass.
Cleaning the Sensor Glass and the Rollers
4
If scanned images contain streaks, or if the scanned documents become dirty,
the sensor glass or rollers inside the scanner may be dirty. Clean them
periodically.
Scanning Glass
Open the document feed tray (See p. 20).
1
Press the OPEN knob from both sides (c), and pull the front unit out and
downward to open it (d).
2
Wipe both the front and back sensor glasses.
CAUTION
Do not spray water or neutral detergent directly on the scanner. Precision
mechanisms, such as the light source, may get wet, and cause a malfunction.
d
IMPORTANT
Scratches on the sensor glass may cause marks on the images, as well as
feeding errors. If there are scratches on the sensor glass, contact your local
authorized Canon dealer or service representative.
c
Clean the c rollers by wiping the exposed part without turning them.
5
Use compressed air to remove dust and paper particles from the inside of
the scanner.
Retard roller
3
d
c
Feeding roller
Clean the d rollers while turning them. Wipe the rollers with a cloth that
has been dampened with water and thoroughly wrung out, and then use a
dry, soft cloth to wipe away any moisture.
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Clean the e rollers by wiping the exposed part without turning them.
Wipe the removed rollers with a cloth that has been dampened with water
and thoroughly wrung out.
6
9
e
Wipe the document holding guide with a cloth that has been dampened
with water and thoroughly wrung out.
10
7
8
Close the front unit by gently pushing it up on both sides until it clicks into
Document
Holding Guide
11 place. Make sure that the front unit is completely closed by pushing until
you hear a click.
IMPORTANT
Remove the retard roller and feeding roller from the scanner to clean them, and
make sure to reattach them to the scanner when cleaning is finished.
Close the document feed tray.
12
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Removing/Attaching the Feeding Roller
To clean or replace the feeding roller, retard roller, or document holding guide,
remove and then attach the parts as described in each respective section.
To remove or attach the feeding roller, follow the procedure below.
CAUTION
Use caution when removing or attaching the feeding roller. Using excessive
force may cause damage or personal injury.
CAUTION
Do not use excessive force when removing or attaching the rollers and
document holding guide. Doing so many damage them.
Removing the Feeding Roller
Roller Replacement Cycle
Open the document feed tray (See p. 20).
1
When the rollers have fed more than 30,000 pages, a roller replacement
message appears on the computer. Purchase an exchange roller kit and replace
the feeding roller and the retard roller.
Press the OPEN knob from both sides (c), and pull the front unit out and
downward to open it (d).
2
d
IMPORTANT
c
• Rollers are consumable parts. When the rollers start to wear out, paper jams
and misfeeds may occur more often. When this happens, purchase an
exchange roller kit and replace the feeding roller and the retard roller.
• If misfeeds occur often, check the rollers for wear, and replace them if
necessary before the message is displayed.
• For information about the exchange roller kit (feeding roller, retard roller,)
contact your local authorized Canon dealer or service representative.
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Attaching the Feeding Roller
Back
Open the roller cover on the main unit by placing your fingers in the
grooves and pulling it down.
3
Insert the feeding roller into the slot inside the roller cover, and align the
notch on the roller with the shaft on the main unit.
1
2
3
Lift up the roller fixing lever (c), and slide it to the left (d).
4
5
Slide the roller fixing lever to the right to lock the roller into the hole on the
left of the feeding roller.
Remove the feeding roller by moving it to the left to detach it from its shaft,
and pull it out of the slot.
Push down the lever to lock the shaft of the feeding roller into place.
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Close the roller cover. Make sure that the cover is completely closed by
pushing until you hear a click.
Removing/Attaching the Retard Roller
4
5
To remove or attach the retard roller, follow the procedure below.
CAUTION
Use caution when removing or attaching the retard roller. Using excessive force
may cause damage or personal injury.
Removing the Retard Roller
Open the document feed tray (See p. 20).
1
Close the front unit by gently pushing it up on both sides until it clicks into
place. Make sure that the front unit is completely closed by pushing until
you hear a click.
Press the OPEN knob from both sides (c), and pull the front unit out and
downward to open it (d).
2
d
c
Close the document feed tray.
6
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Attaching the Retard Roller
Back
Grasp the ends of the roller cover inside the front unit and pull it down to
open it.
3
Insert the retard roller into the slot inside the roller cover, and align the
notch on the roller with the shaft on the front unit.
1
2
3
Lift up the roller fixing lever (c), and slide it to the right (d).
4
5
Slide the roller fixing lever to the left to lock the roller into the hole on the
left of the retard roller.
Remove the retard roller by moving it to the right to detach it from its shaft,
and pull it out.
Push down the lever to lock the shaft of the feeding roller into place.
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Close the roller cover. Make sure that the cover is completely closed by
pushing until you hear a click.
Removing/Attaching the Document Holding Guide
4
5
To remove or attach the document holding guide, follow the procedure below.
CAUTION
Use caution when removing or attaching the document holding guide. Using
excessive force may cause damage or personal injury.
Removing the Document Holding Guide
Open the roller cover, and slide the document holding guide backwards to
remove it.
1
Close the front unit by gently pushing it up on both sides until it clicks into
place. Make sure that the front unit is completely closed by pushing until
you hear a click.
Attaching the Document Holding Guide
Fit the hooks (four) of the document holding guide onto the roller cover,
and slide the document holding guide forwards to attach it.
1
Close the document feed tray.
6
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If the Control Panel is displayed with the Category View, switch to Classic
View.
Resetting the Counter
After replacing the feed rollers, open the counter settings dialog box and reset
the counter.
Double-click [Scanners and Cameras].
3
From the Windows task bar, click [Start] → [Control Panel].
1
Double-click [Printers and Other Hardware] in the working field → click
[Scanners and Cameras].
Right-click [CANON DR-2510C USB] or [CANON DR-2010C USB] → click
[Properties].
2
4
Control Panel (Category View)
Printers and Other Hardware
Control Panel (Classic View)
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Back
1. Troubleshooting
This section describes the possible problems that might occur during use of the
scanner and how to solve them.
Chapter 7 Troubleshooting
The Scanner Does Not Turn ON..................................................................(P. 72)
The Scanner Is Not Recognized..................................................................(P. 72)
Slow Scanning Speed.................................................................................(P. 73)
Scanning Is Not Performed ........................................................................(P. 73)
Documents Do Not Feed Properly ..............................................................(P. 73)
Saved Image Files Do Not Open .................................................................(P. 74)
If, after consulting this section, you still cannot resolve the problem, contact your
local authorized Canon dealer or service representative.
× The Scanner Does Not Turn ON
Check the following if the scanner does not turn ON:
• Is the power switch turned ON?
• Is the power cord connected correctly?
• Is the power cord inserted into the power outlet?
For details on connecting the power cord, see "Chapter 2 Setup - Connecting the
× The Scanner Is Not Recognized
The following are possible causes of the PC failing to recognize the scanner. Check
each possible cause.
Problem
The scanner is not connected correctly
Solution
Make sure that the scanner and the computer are connected
correctly with the USB cable. (See "Chapter 2 Setup - Connecting the
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Problem
Solution
The scanner power is switched OFF.
Make sure that the scanner is switched ON. If the scanner is OFF,
turn the scanner ON.
Problem
Solution
The USB hub does not support Hi-Speed USB 2.0.
Remove the USB hub.
on p. 15.)
× Scanning Is Not Performed
Check the following if the scanner does not scan an image even though the
scanning operation is performed:
Problem
Solution
The scanner does not support your USB interface.
This product is not guaranteed to operate with all types of USB
interfaces. Contact your local authorized Canon dealer or service
representative for more information.
• Has the scanner been properly recognized by the computer?
• Has the scanner driver been installed?
• Has the application software been installed correctly? Has the application
Problem
Solution
The scanner does not support the USB cable.
Use the USB cable provided with the scanner.
software been set up correctly?
• Is there a problem in the PC system?
Problem
The USB hub is not compatible with the scanner.
Solution
Remove the USB hub.
IMPORTANT
× Slow Scanning Speed
• If documents are not scanned normally even if the scanner setup is OK, a
probable cause is that the scanner driver or application software is not
running correctly. Re-install the scanner driver or application software.
The following problems might cause the scanning speed to be slow.
• When system errors result in the scanner not functioning at all, turn OFF the
scanner and wait at least ten seconds before turning it ON again. If the error
continues to occur, restart the computer.
Problem
Solution
Other applications are running in the background on your PC.
Quit all other applications that are running.
• When scanning continues, make sure that the last document scanned was
Problem
Resident applications, such as anti-virus software, are draining
memory resources.
scanned correctly.
Solution
Quit all resident applications.
× Documents Do Not Feed Properly
Problem
Temporary files cannot be created in the TEMP folder, as there is
not enough free space on the hard disk.
Delete unwanted files on the hard disk to increase free space on the
hard disk.
The following are possible causes of a document failing to feed properly. Check
each possible cause.
Solution
Problem
Static electricity, etc., is causing the pages of the document to
stick together, and they cannot be separated correctly by the
scanner.
Problem
Solution
The USB port you are using does not support Hi-Speed USB 2.0.
Scanning speeds are slower if your computer's standard USB
interface is not compatible with Hi-Speed USB 2.0. (See p.11.) Use a
computer that is equipped with USB that is compatible with
Hi-Speed USB 2.0 as standard.
Solution
Before you place your document, thoroughly fan the stack of pages.
Problem
Attempting to scan a document of a size, thickness, or weight that
the scanner cannot scan.
Problem
Solution
The USB cable does not support Hi-Speed USB 2.0.
Use the USB cable provided with the scanner.
Solution
Check the size, thickness, and weight of the document. For
information on the type of documents that you can use with the
scanner, see "1. Documents," on p. 18.
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Problem
Solution
The rollers inside the scanner are dirty or worn.
Symptoms Text or images on the rear side of your document appear in the
scanned image.
to be replaced. Contact your local authorized Canon dealer or service
representative to purchase a roller replacement kit.
Problem
Solution
The [Brightness] setting is too low, or the paper is too thin.
Set a higher [Brightness] setting. If the paper is too thin, make a
copy of the documents and then scan the copy. Alternatively, enable
the [Prevent Bleed Through / Remove Background] setting.
For information on removing jammed documents, see "Clearing a Paper Jam," on p.
Symptoms Double-sided scanning is not possible.
Problem
Solution
[Scanning Side] is set to [Simplex].
Set [Scanning Side] to [Duplex].
× Saved Image Files Do Not Open
When image files saved by CapturePerfect 3.0 cannot be opened by other
applications, the probable causes are as follows.
Symptoms The scanned image is skewed.
Problem
Solution
The document has been fed at an angle (skew).
Use the document guide adapter to prevent document skew, and
select the [Deskew] check box in the Basic tab of the ISIS/TWAIN
Symptoms A multi-page TIFF file saved in CapturePerfect 3.0 cannot be
opened by other applications.
Problem
The application you are using to open the TIFF file does not support
multi-page TIFF files.
Open the file with an application that supports multi-page TIFF files.
Symptoms Lines, smudges, or dirt appear on the scanned image.
Solution
Problem
Solution
The scanning glass or rollers inside the scanner are dirty.
Clean the scanning glass and rollers. If lines still appear on the
image even after cleaning the scanning glass and rollers, the
scanning glass inside the scanner may be scratched. Contact your
local authorized Canon dealer or service representative.
Symptoms A TIFF file saved in CapturePerfect 3.0 cannot be opened by other
applications.
Problem
If the TIFF file saved in CapturePerfect 3.0 has been compressed, the
application you are using to open the TIFF file does not support the
compression type that was used to save the file in CapturePerfect 3.0.
Set the compression type for the image file to [None] and save the
file again in CapturePerfect 3.0.
Symptoms The scanned image is abnormal in some applications.
Solution
Problem
Solution
A function not supported by the application was used.
Some applications do not support functions such as auto-detection
of the paper size. Scanning documents with an application such as
this will result in an abnormal scanned image. Try scanning without
setting auto-detection of the paper size.
× Scanning Results Are Not as Expected
If there is a problem with the scanning result (e.g., the scanned image is not clear,
or the image is striped or dirty,) the probable causes are incorrect ISIS/ TWAIN
driver settings or a problem with the scanning unit inside the scanner. Scanning
results can also become skewed if the ISIS/TWAIN driver has not been installed
correctly, or the application in use does not support ISIS/TWAIN driver functions.
Symptoms The scanned image is too dark (or faint.)
Problem
Solution
The [Brightness] setting is set incorrectly.
If the image is dark, set a higher [Brightness] setting, or if the image
is faint, set a lower [Brightness] setting.
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The [Add or Remove Programs] dialog box appears.
Back
2. Uninstalling Software
If the ISIS/TWAIN driver, Job Registration Tool, or CapturePerfect 3.0 are not
operating normally, follow the procedure below to uninstall them. Then,
IMPORTANT
Log on to Windows as an Administrator.
From the Windows task bar, click [Start] → [Control Panel].
1
Uninstalling the ISIS/TWAIN Driver and Job Registration Tool
From the Programs list, click [Canon DR-2510C Driver] / [Canon DR-
2010C Driver] (or [DR-2510C Job Tool] / [DR-2010C Job Tool]) → click
[Remove].
1
Double-click [Add or Remove Programs].
2
NOTE
If you clicked [DR-2510C Job Tool] / [DR-2010C Job Tool], click [Change/
Remove].
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Click [Yes] in the [DR-2510C Setup] / [DR-2010C Setup] dialog box.
Uninstalling CapturePerfect 3.0
2
From the Programs list, click [CapturePerfect 3.0] → [Remove].
1
NOTE
To remove the Job Registration Tool, click [Yes] in the [Confirm File Deletion]
dialog box.
Click [Finish].
3
Click [Yes] in the [CapturePerfect 3.0 Setup] dialog box.
2
NOTE
Click [Finish].
3
When removing the Job Registration Tool, click [Yes To All] in the [Remove
Shared File?] dialog box → click [Yes]. After the uninstallation procedure is
complete, click [OK].
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Specifications
Chapter 8 Appendix
Specifications
Main Unit
Type
Desktop sheetfed scanner
Scanning Document Size
Plain Paper
Specifications........................................................................................ 77
External Dimensions.............................................................................. 79
Size
Width: 1.97" to 8.5" (50 mm to 216 mm)
Length: 2.12" to 14.02" (53.9 mm to 356mm)*
2
Paper weight:
(Page separation mode)
14 to 32 lb bond (52 to 128 g/m )
0.0024" to 0.0059" (0.06 mm to 0.15 mm)
2
Paper weight:
(Bypass mode)
11 to 42 lb bond (40 to 157 g/m ) 0.002" to 0.0079"
(0.05 mm to 0.20 mm)
*You can scan documents up to 39.2" (1000 mm) long
by setting the scanner to the Long Document mode.
Business Card
Size: 1.97"x 2.12" (50 mm x 53.9 mm) or larger
2
Paper weight:
140 lb bond (300g/m ) 0.0138" (0.35 mm) or less
Card
Size: 2.12" x 3.37" (53.9 mm x 85.5 mm)
(ISO/JIS standard)
Card thickness: 0.03" (0.76 mm) or less
Orientation: horizontal feeding only
Embossed cards can be scanned.
Document Feeding Method
Scanning Sensor
Light Source
Automatic
Contact image sensor
LED
Scanning Side
Simplex/Duplex
Scanning Modes
Black and White, Error Diffusion, 256-level Grayscale,
Advanced Text Enhancement, Advanced Text
Enhancement II, 24-bit Color
Scanning Resolution
100 x 100dpi/150 x 150dpi/200 x 200dpi/
(Primary Scan Lines x Secondary 240 x 240dpi/300 x 300dpi/400 x 400dpi/
Scan Lines)
600 x 600dpi
Scanning Speed
(Conditions: Pentium 4 3.2 GHz CPU, 1 GB memory, LTR/A4 document size)
Black and White Simplex 200 x 200 dpi 25 pages/min.(DR-2510C),
20 pages/min.(DR-2010C)
300 x 300 dpi 25 pages/min.(DR-2510C),
20 pages/min.(DR-2010C)
Duplex 200 x 200 dpi 50 images/min.(DR-2510C),
40 images/min.(DR-2010C)
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300 x 300 dpi 50 images/min.(DR-2510C),
40 images/min.(DR-2010C)
Replacement Parts
Grayscale Simplex 200 x 200 dpi 25 pages/min.(DR-2510C),
Exchange roller kit (product code: 2445B001)
20 pages/min.(DR-2010C)
Kit to replace the rollers (retard roller, feeding roller) and document holding guide.
z Contact your local authorized Canon dealer or service representative for
detailed information about the replacement parts.
Product specifications are subject to change without notice.
300 x 300 dpi 25 pages/min.(DR-2510C),
20 pages/min.(DR-2010C)
Duplex 200 x 200 dpi 50 images/min.(DR-2510C),
40 images/min.(DR-2010C)
300 x 300 dpi 50 images/min.(DR-2510C),
40 images/min.(DR-2010C)
24-bit Color Simplex 100 x 100 dpi 25 pages/min.(DR-2510C),
20 pages/min.(DR-2010C)
200 x 200 dpi 25 pages/min.(DR-2510C),
20 pages/min.(DR-2010C)
Duplex 100 x 100 dpi 50 images/min.(DR-2510C),
40 images/min.(DR-2010C)
200 x 200 dpi 50 images/min.(DR-2510C),
40 images/min.(DR-2010C)
Interface
Hi-Speed USB 2.0
Other Functions
Auto document thickness adjustment, folio scanning
External Dimensions
11.7" x 6.3" x 6.3" (W x D x H)
298mm x 160mm x 160mm (W x D x H)
Maximum External Dimensions 11.7" x 19.5" x 9.8" (W x D x H)
(with Document Feed Tray and
Eject Tray Open)
298mm x 490mm x 245mm (W x D x H)
Weight (without AC adapter)
Approximately 5.3 lb (2.4 kg).
Power Supply (using AC adapter) DC 16 V, 1.0 A
Power Consumption
Scanning: Maximum 16 W
In the Sleep mode: Maximum 2.2 W
With power switch OFF: Maximum 0.5 W
Noise
Not more than 66 dB
Operating Environment
Temperature: 10°C to 32.5°C (50°F to 90.5°F)
Humidity: 20% to 80% RH
AC Adapter (100 to 240 V type)
Model Number
Input
MG1-3607
AC 100 to 240 V, 50/60 Hz, 65 VA to 82 VA
DC 16 V, 1.8 A
Output
Power Consumption
Weight
Under 0.5 W (AC adapter only)
Approximately 0.3 kg (including power cord)
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European Union (and EEA) only.
Back
FCC REGULATIONS (For 120 V model)
Document Scanner, Model M11065/M11064
This symbol indicates that this product is not to be disposed of with
your household waste, according to the WEEE Directive (2002/96/
EC) and your national law. This product should be handed over to a
designated collection point, e.g., on an authorized one-for-one
basis when you buy a new similar product or to an authorized
collection site for recycling waste electrical and electronic
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired
operation.
equipment (EEE). Improper handling of this type of waste could have a possible
negative impact on the environment and human health due to potentially hazardous
substances that are generally associated with EEE. At the same time, your
cooperation in the correct disposal of this product will contribute to the effective
usage of natural resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local city office, waste
authority, approved WEEE scheme or your household waste disposal service. For
more information regarding return and recycling of WEEE products, please visit
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment OFF and ON, the user is encouraged to
try to correct the interference by one or more of the following measures:
(EEA: Norway, Iceland and Liechtenstein)
MODEL NAMES
- Reorient or relocate the receiving antenna.
Model DR-2010C is identical to model M11065.
Model DR-2010C is the sales name of model M11065.
Model DR-2510C is identical to model M11064.
Model DR-2510C is the sales name of model M11064.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in Subpart B of Part
15 of FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise
specified in the manual. If such changes or modifications should be made, you
could be required to stop operation of the equipment.
Canon U.S.A. Inc.
One Canon Plaza, Lake Success NY 11042, U.S.A.
Tel. No. (516)328-5000
RADIO INTERFERENCE REGULATIONS (For 120 V models)
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus as set out in the Interference-causing equipment standard
entitled "Digital Apparatus", ICES-003 of the Industry Canada.
RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE (For 120 V models)
Cet appareil numérique respecte les limites de bruits radioélectriques applicables
aux appareils numériques de Classe B prescrites dans la norme sur le matériel
brouilleur: "Appareils Numériques", NMB-003 édictée par l’Industrie Canada.
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Back
Front unit .......................................................................................................... 10
INDEX
A
H
Handling ............................................................................................................. 7
B
I
Introduction ........................................................................................................ 3
ISIS/TWAIN Driver Properties Dialog Box ......................................................... 38
Breed through, preventing ....................................................................... 49
Deskewing ............................................................................................... 43
Double feed detection .............................................................................. 51
Feeding options ....................................................................................... 52
Moire, reducing ....................................................................................... 44
Omitting a special color ........................................................................... 50
Recovering from the error ....................................................................... 51
Rotating image ........................................................................................ 48
Scan area, adjusting ................................................................................ 44
Version, checking .................................................................................... 54
C
CapturePerfect 3.0 ...................................................................................... 12, 25
Cleaning
Document holding guide .......................................................................... 64
Rollers ..................................................................................................... 63
Counter, resetting ............................................................................................. 70
D
Document eject area ......................................................................................... 10
Document feed tray .......................................................................................... 10
Document feeder .............................................................................................. 10
Document holding guide
Attaching ................................................................................................. 69
Removing ................................................................................................ 69
Documents ....................................................................................................... 18
E
J
F
Features .............................................................................................................. 8
Feeding roller
K
Attaching ................................................................................................. 66
Removing ................................................................................................ 65
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Software
Installing .................................................................................................. 12
Special scanning
L
Long Document mode ...................................................................................... 35
M
Maintenance ..................................................................................................... 62
Moving the scanner ............................................................................................ 6
Bleed through, reducing .......................................................................... 31
Different sized documents ....................................................................... 30
Enhancing the Red Color ......................................................................... 31
Enhancing the text ................................................................................... 29
File size, reducing .................................................................................... 32
Moire, reducing ....................................................................................... 31
Specifications ................................................................................................... 77
N
Name of parts ................................................................................................... 10
O
P
Document feed tray ................................................................................. 20
Document stopper ................................................................................... 20
T
U
R
Retard roller
Attaching ................................................................................................. 68
Removing ................................................................................................ 67
Roller, replacing
S
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