Breville Coffeemaker BES920 User Manual

the Dual Boiler  
Instruction Booklet  
Breville Customer Service Centre  
Australian Customers  
New Zealand Customers  
Mail: PO Box 22  
Botany NSW 2019  
AUSTRALIA  
Mail: Private Bag 94411  
Botany Manukau 2163  
Auckland NEW ZEALAND  
Phone: 1300 139 798  
Phone: 0800 273 845  
Fax:  
(02) 9384 9601  
Fax:  
0800 288 513  
Email: Customer Service:  
Email: Customer Service:  
Breville is a registered trademark of Breville Pty. Ltd. A.B.N. 98 000 092 928.  
Copyright Breville Pty. Ltd. 2013.  
Due to continued product improvement, the products illustrated/photographed  
in this brochure may vary slightly from the actual product.  
BES920 Issue - B13  
BES920  
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BREvILLERECOMMENdS SAFETy FIRST  
BREvILLERECOMMENdS SAFETy FIRST  
Appliances can be used  
by persons with reduced  
physical, sensory or mental  
capabilities or lack of  
experience and knowledge  
if they have been given  
supervision or instruction  
concerning use of the  
appliance in a safe way and  
understand the hazards  
involved.  
The installation of a  
At Breville we are very safety conscious. We design and manu-  
facture consumer products with the safety of you, our valued  
customer, foremost in mind. In addition we ask that you exercise  
a degree of care when using any electrical appliance and adhere  
to the following precautions.  
residual current device  
(safety switch) is  
recommended to provide  
additional safety protection  
when using electrical  
appliances. It is advisable  
that a safety switch with a  
rated residual operating  
current not exceeding  
30mA be installed in the  
electrical circuit supplying  
the appliance. See your  
electrician for professional  
advice.  
IMPORTANT SAFEGUARdS  
FOR ALL ELECTRICAL  
APPLIANCES  
Do not let the cord hang  
over the edge of a bench or  
table, or become knotted.  
Keep away from hot gas or  
electric burner, or where it  
could touch a heated oven.  
Carefully read all  
instructions before  
operating and save for  
future reference.  
Remove any packaging  
material and promotional  
labels or stickers before  
using the Breville for the  
first time.  
To eliminate a choking  
hazard for young children,  
remove and safely discard  
the protective cover fitted  
to the power plug of this  
appliance.  
Do not place the product  
near the edge of a bench  
or table during operation.  
Ensure the surface is level,  
clean and free of water and  
other substances.  
Children shall not play with  
the appliance.  
Regularly inspect the  
supply cord, plug and actual  
appliance for any damage.  
If found damaged in any  
way, immediately cease  
use of the appliance and  
return the entire appliance  
to the nearest authorised  
Breville Service Centre for  
examination, replacement  
or repair.  
Keep the appliance and  
accessories clean. Follow  
the cleaning instructions  
provided in this book. Any  
procedure not listed in  
this instruction booklet  
should be performed at an  
authorised Breville Service  
Centre.  
This appliance can be  
used by children aged from  
8 years and above if they  
have been given supervision  
or instruction concerning  
use of the appliance in a  
safe way and understand the  
hazards involved. Cleaning  
and user maintenance shall  
not be made by children  
unless they are aged from  
8 years and above and  
supervised. Keep the  
appliance and its cord out  
of reach of children aged  
less than 3 years.  
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4
5
BREvILLERECOMMENdS SAFETy FIRST  
SPECIFIC INSTRUCTIONS  
FOR BES920 dUAL BOILER  
This appliance is  
Ensure the portafilter is  
recommended for household  
use only. Do not use this  
appliance for other than its  
intended use. Do not use in  
moving vehicles or boats.  
Do not use outdoors.  
firmly inserted and secured  
into the group head before  
starting an extraction.  
Never remove the portafilter  
during the brewing process.  
Do not leave the product  
If the appliance is to be:  
- left unattended  
- cleaned  
unattended when in use.  
Do not touch hot surfaces.  
Allow the product to cool  
down before moving or  
cleaning any parts.  
Use caution when operating  
machine as metal surfaces  
are liable to get hot during  
use.  
Use caution when using the  
de-scale feature as hot steam  
may be released. Before  
de-scaling, ensure drip tray  
is inserted. Refer to ‘Care  
& Cleaning’ on page 31 for  
further instructions.  
- moved  
- assembled; or  
- stored  
always switch Off the  
espresso machine by  
pressing the Power button  
to Off, switch Off at the  
power outlet and unplug.  
Ensure the product is  
properly assembled before  
first use.  
Do not use any other  
liquid apart from cold  
mains/town water. We do  
not recommend the  
use of highly filtered,  
de-mineralised or distilled  
water as this may affect the  
taste of the coffee and how  
the espresso machine is  
designed to function.  
SAvE THESE  
INSTRUCTIONS  
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6
7
FEATURES OF yOUR BREvILLE PROdUCT  
TRIPLE HEAT SySTEM  
AddITIONAL FEATURES  
KNOW  
dual Stainless Steel Boilers  
LCd Interface  
Displays current settings and simplifies  
programming functions.  
Dedicated espresso and steam boilers for  
simultaneous milk texturing and espresso  
extraction at the optimum temperature.  
your Breville product  
High volume Instant Steam  
Dedicated 950ml steam boiler delivers  
instant and continuous steam.  
Actively Heated Group Head  
Commercial 58mm group head with  
embedded element for optimal thermal  
stability during extraction.  
Commercial Steam Wand  
Stainless steel 360° swivel-action steam  
wand with 3 hole tip for a silkier texture.  
PRECISION CONTROL  
volumetric Control  
Electronic PId Temperature Control  
Manual or programmed 1 & 2 cup shot  
volumes. Programmable for either duration  
or volume.  
Electronic temperature control  
delivers precise water temperature to  
+/- 1°C for optimum espresso flavour.  
Programmable.  
Instant Hot Water  
Dedicated Hot Water outlet for making  
long blacks or pre-heating cups.  
Regulated Extraction Pressure  
Over pressure valve (OPV) limits maximum  
pressure for optimal espresso flavour.  
58mm Full Stainless Steel Portafilter  
Helps to promote a more even extraction  
and is easier to clean.  
Low Pressure Pre-Infusion  
Gradually increases water pressure to gently  
expand grinds for an even extraction.  
Programmable.  
Shot Clock  
Displays duration of the espresso shot  
being extracted.  
dual Pumps  
Dedicated espresso and steam boiler  
pumps help maintain constant pressure  
throughout extraction.  
Programmable Shot Temp  
Allows user to adjust water temperature to  
achieve optimal espresso flavour.  
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9
KNOW yOUR BREvILLE PROdUCT  
KNOW yOUR BREvILLE PROdUCT  
I
A
B
R
C
D
E
J
K
F
G
L
S
T
H
M
W
N
O
A
P
X
V
Z
Y
U
Q
A. Top fill 2.5 litre removable water tank  
with integrated water filter and backlit  
level indicator.  
L. Dedicated hot water outlet delivers  
instant hot water for long blacks &  
pre-heating cups.  
M. 360° swivel action steam wand  
with 3 hole tip for a silkier texture.  
N. De-scale access point  
O. Integrated tool storage tray  
ACCESSORIES  
LCd INTERFACE  
display Modes  
R. Stainless steel frothing jug  
S. Single wall filter baskets (1 & 2 cup)  
T. Dual wall filter baskets (1 & 2 cup)  
U. Water hardness test strip  
V. Allen key  
W. Cleaning disc  
X. Espresso cleaning tablets  
Y. Cleaning tool  
B. POWER button  
Shot Temp  
Shot Clock Timer  
Clock  
C. Backlit LCD interface displays current  
settings and simplifies programming  
functions.  
D. MENU access and DISPLAY mode  
P. Drop down swivel foot for  
Programmable Functions  
buttons  
easy manoeuvrability.  
Shot Temp  
Shot Volume - 1 & 2 cup  
Pre-Infusion  
E. Espresso pressure gauge monitors  
Q. Removable drip tray with Empty Me!  
extraction pressure.  
indicator.  
Z. Razor™ precision dosing tool  
F. Integrated & removable 58mm tamper  
NOT SHOWN  
15 bar Italian pump  
Dual stainless steel boilers  
Electronic PID temperature control  
Over pressure valve  
Low pressure pre-infusion  
Power save mode powers down and  
switches machine off.  
Auto Start  
G. Actively heated 58mm group head with  
embedded element for thermal stability  
during extraction.  
H. 58mm full stainless steel portafilter  
I. Convection heated 6 cup warming tray  
J. Manual and programmable 1 & 2 cup  
volume controls  
K. Easy to operate steam lever for instant  
and continuous steam.  
Safety thermal cut-out protection  
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10  
11  
OPERATING yOUR BREvILLE PROdUCT  
FIRST USE  
WARNING  
OPERATING  
Both the STEAM LEVER and HOT  
WATER dial must be in the CLOSED  
position for the machine to enter  
START UP mode.  
Initial Start Up  
Fill tank with cold tap water.  
Dip Water Hardness Test Strip into  
water tank for 1 second & set aside.  
your Breville product  
Check Steam Lever and Hot Water dial  
are in the CLOSED position.  
BEFORE FIRST USE  
Machine Preparation  
Remove and discard all labelling and  
packaging materials attached to your  
espresso machine. Ensure you have  
removed all parts and accessories before  
discarding the packaging.  
Clean parts and accessories (water tank,  
portafilter, filter baskets, jug) using warm  
water and a gentle dish washing liquid and  
rinse well.  
The water filter located inside the water tank  
will need to be removed before washing the  
water tank.  
Press POWER On.  
A pumping sound will be heard  
indicating empty boilers are being  
filled with water for the first time.  
Machine will prompt you to set water  
hardness. Refer for test strip for your  
water hardness. Use the Arrow UP or  
Arrow DOWN keys to select water  
hardness 1–5. Press Menu to set.  
Machine will beep to confirm selection.  
Machine will reach operating temperature  
and go into STANDBY mode.  
Flushing The Machine  
When the machine has reached STANDBY  
mode, run the following 3 steps:  
Conditioning the Water Filter  
Remove filter from the plastic bag and  
soak in a cup of water for 5 minutes.  
Rinse filter under cold running water.  
Wash the stainless steel mesh in  
the plastic filter compartment with  
cold water.  
1. Press 2 Cup button to run water  
through group head.  
2. Run Hot Water for 30 seconds.  
3. Activate Steam for 10 seconds.  
TIP  
Insert the filter into the filter holder.  
Set Date Dial 2 months ahead.  
To install filter, push down to lock  
into place.  
You can manoeuvre your machine  
about the bench using the drop down  
swivel foot located under the drip tray.  
Slide the water tank into position and  
lock into place.  
NOTE  
To purchase filters contact Breville  
Customer Service Centre  
AUS 1300 139 798 NZ 0800 273 845  
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13  
OPERATING yOUR BREvILLE PROdUCT  
OPERATING yOUR BREvILLE PROdUCT  
MANUAL  
START UP  
LCd INTERFACE  
GENERAL OPERATION  
1 CUP  
Press 1 CUP once to extract a single shot  
of espresso at the pre-programmed  
The MANUAL button allows you to  
control the espresso pour volume to suit  
your preference.  
Press MANUAL button once to start the  
espresso extraction. The extraction will  
start using the low pressure pre-infusion.  
Press the POWER button to switch the  
machine ON. The POWER button will flash  
and the LCD screen will display the current  
espresso boiler temperature.  
When the machine has reached operating  
temperature, the POWER button light will  
stop flashing and the MANUAL, 1 CUP and  
2 CUP buttons will illuminate.  
display modes  
3 modes can be displayed on the LCD  
screen: Shot Temp, Shot Clock or Clock.  
Press UP or DOWN arrow to change the  
display mode between shot clock & clock.  
Shot temp will be displayed during an  
extraction.  
duration (30secs). The extraction will start  
using the low pressure pre-infusion.  
Press MANUAL button again to  
stop extraction.  
1. Shot Temp  
Displays selected extraction temperature  
(default set at 93°C), but can be changed  
from 86°C - 96°C. See ‘Extraction  
Temperature’, page 18.  
The machine will stop after 1 CUP volume  
has been extracted and will return to  
STANDBY mode.  
The machine is now in STANDBY mode  
ready for use.  
NOTE  
2 CUP  
To stop an extraction at any time,  
press the 1 CUP, 2 CUP or MANUAL  
button and the machine will return to  
STANDBY mode.  
Press 2 CUP button once to extract  
a double shot of espresso at the  
pre-programmed duration (30secs).  
The extraction will start using the low  
pressure pre-infusion.  
NOTE  
You will not be able to select 1 CUP,  
2 CUP or CLEANING CYCLE during  
START UP.  
2. Shot Clock  
Temporarily displays duration of last  
espresso extraction in seconds.  
POWER SAvE MOdE  
The machine will enter POWER SAVE mode  
after remaining idle for 1 hour and turn off  
completely if not used for a continuous  
4 hour period.  
Pressing any button during POWER SAVE  
(except POWER), or operating the STEAM  
LEVER or HOT WATER dial will cause the  
machine to enter START UP mode.  
Pressing the POWER button during  
POWER SAVE will turn the machine off.  
3. Clock  
The machine will stop after 2 CUP volume  
has been extracted and will return to  
STANDBY mode.  
Temporarily displays current time (default  
set at 12.00am if time has not been set).  
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14  
15  
OPERATING yOUR BREvILLE PROdUCT  
STEAM  
OPERATING yOUR BREvILLE PROdUCT  
SHOT dURATION  
SHOT vOLUME  
LCd PROGRAMMING FUNCTIONS  
1 CUP volume Programming  
For instant steam, move STEAM LEVER to  
OPEN position. The Steam LED will be On.  
1 CUP duration Programming  
To program the machine, press MENU  
button once. The LCD will display all  
programming functions. Continue to  
press MENU button to select your  
desired function.  
Press MENU button until SHOT VOL  
icon flashes and 1 CUP is displayed on  
the LCD screen.  
Dose & tamp the portafilter with ground  
coffee. Press 1 CUP button to start espresso  
extraction. Press 1 CUP again once desired  
volume of espresso has been extracted.  
Press MENU button until SHOT VOL icon  
flashes and 1 CUP is displayed on the LCD  
screen.  
Press 1 CUP button to start water flow from  
the group head.  
Press 1 CUP again once required extraction  
duration has been reached.  
The machine will beep twice to indicate the  
new 1 CUP duration has been set.  
The machine will beep twice to indicate the  
new 1 CUP volume has been set.  
To turn STEAM off, move STEAM LEVER to  
CLOSED position. The machine will return  
to STANDBY mode.  
CAUTION: BURN HAZARD  
Pressurised steam can still be released,  
even after machine has been switched off.  
At any stage during programming, press  
EXIT to return to STANDBY mode.  
2 CUP volume Programming  
2 CUP duration Programming  
Children must always be supervised.  
Press MENU button until SHOT VOL  
icon flashes and 2 CUP is displayed on  
the LCD screen.  
Press MENU button until SHOT VOL icon  
flashes and 2 CUP is displayed on the LCD  
screen.  
Press 2 CUP button to start water flow from  
the group head.  
NOTE  
The MENU button is disabled when  
the machine is extracting espresso or  
delivering hot water.  
HOT WATER  
For instant hot water, rotate the HOT  
WATER dial to OPEN position. The Hot  
Water LED will be On.  
Press 2 CUP again once required extraction  
duration has been reached.  
The machine will beep twice to indicate the  
new 2 CUP duration has been set.  
NOTE  
Dose & tamp the portafilter with ground  
coffee. Press 2 CUP button to start espresso  
extraction. Press 2 CUP again once desired  
volume of espresso has been extracted.  
1 & 2 cup volumes use duration to  
control espresso volume as default  
setting. Access the Advanced  
Menu (page 20) if you wish to use  
Volumetric controls for these volumes.  
The machine will beep twice to indicate the  
new 2 CUP volume has been set.  
To turn HOT WATER off, rotate the HOT  
WATER dial to CLOSED position. The  
machine will return to STANDBY mode.  
NOTE  
You cannot run hot water and extract  
espresso at the same time.  
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17  
OPERATING yOUR BREvILLE PROdUCT  
OPERATING yOUR BREvILLE PROdUCT  
Press UP or DOWN arrow to adjust the time.  
ExTRACTION TEMPERATURE  
AUTO START  
Press MENU button until SHOT TEMP  
icon flashes. The LCD will display the  
current shot temperature setting.  
To use AUTO START, first ensure clock  
has been set.  
NOTE  
Clock must first be set prior to  
activating the auto start feature.  
Refer to page 19.  
Press MENU button and the current  
Auto Start time will be displayed on the  
LCD screen.  
Auto Start ON/OFF  
Press MENU button until AUTO START  
icon flashes and the current Auto Start  
setting (ON or OFF) is displayed on the  
LCD screen.  
Press EXIT button. Machine will beep once  
to confirm setting.  
CLEAN CyCLE  
Press UP or DOWN arrow to adjust  
SHOT TEMP to the desired setting  
(range 86°C – 96°C).  
Press MENU button until CLEAN CYCLE  
icon flashes and PUSH is displayed on the  
LCD screen.  
To start the CLEAN CYCLE press the  
illuminated MANUAL button.  
Press UP or DOWN arrow to adjust  
AUTO START to the desired time.  
(default AUTO START time set at 7:00am).  
Press EXIT button. Machine will beep once  
to confirm setting.  
Press UP or DOWN arrow to set the  
AUTO START to ON or OFF.  
SET CLOCK  
The CLEAN CYCLE icon will flash and  
the machine will start to countdown from  
370 seconds.  
Press MENU button until SET CLOCK  
icon flashes. The current Clock Time will  
be displayed on the LCD screen.  
The new SHOT TEMP setting will  
be displayed on the LCD screen.  
The optimum temperature will depend  
on the origin of the coffee beans, their  
freshness and degree of roast.  
We recommend a temperature range of  
between 90°C-95°C for optimal flavour.  
Press EXIT button. Machine will beep once  
to confirm setting.  
If AUTO START is On, the LCD will  
display a Clock icon.  
The machine will return to STANDBY  
when the cleaning cycle has ended.  
Refer to cleaning instructions on page 26  
and 32 for instructions.  
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18  
19  
OPERATING yOUR BREvILLE PROdUCT  
OPERATING yOUR BREvILLE PROdUCT  
AdvANCEd ESPRESSO FUNCTIONS  
Resetting default settings  
descale (dESc)  
Step 2 – Empty Boilers  
a) Remove grey silicon cover on the right  
hand lower side of the front panel  
marked DESCALE ACCESS.  
The machine has the following  
default settings:  
Use this function to access the step by step  
de-scale procedure.  
Press & Hold - 1 CUP  
Press & hold 1 CUP to bypass the  
pre-infusion phase and deliver water to  
the group head at the full 9 bar pressure.  
Release button to stop extraction. This  
function can be used when purging the  
group head.  
1. Temperature – 93°C  
2. Pre-Infusion – Duration Pr07  
3. Pre-Infusion – Power PP60  
4. Steam temperature - 135°C  
5. Machine Audio - LO  
6. CLEAN ME! alert - OFF  
7. Auto Start - OFF  
Step 1 – Prepare for de-scale  
a) Turn Machine off and allow to cool  
for 1 hour.  
REMOVE  
b) Remove portafilter and set aside.  
c) With the machine OFF, press &  
hold the 1 CUP button, then press  
the POWER button.  
Press & Hold - 2 CUP  
Press & hold 2 CUP to bypass the  
pre-infusion phase and deliver water to  
the group head at the full 9 bar pressure.  
Release button to stop extraction. This  
function can be used when purging  
the group head.  
b) Using a flat-head screwdriver, rotate the  
left screw counter-clockwise first, until  
valve is fully open. Water will begin to  
flow into drip tray from underneath.  
c) Do the same for the right screw.  
Steam will be released from the boiler.  
CAUTION HOT STEAM!  
d) Press the UP arrow to select ‘dESc’.  
e) Press the MENU button to enter  
8. Auto Start Time - 7.00am  
9. Audio - LO  
De-scale Mode.  
f) The LCD screen will display ‘PUSH’.  
The MANUAL button LED will  
illuminate. Do not push the MANUAL  
button at this stage.  
10. Water Hardness - 3  
11. Espresso Volume durations –  
Press & Hold - MANUAL  
30/30 secs  
Press & hold the MANUAL button to  
deliver water to the group head at low  
pre-infusion pressure. When MANUAL  
button is released, water will continue at  
the full 9 Bars of pressure. Press MANUAL  
button again to stop extraction .  
To reset machine to original default settings,  
first enter Advanced Menu. RESt will be  
displayed on the LCD. Press the MENU  
button to reset the machine to the default  
settings. The machine will beep 3 times  
to confirm.  
This function can be used to manually  
control the pre-infusion duration.  
g) Empty water tank, remove water  
filter then fill water tank with de-  
scale solution, as per manufacturer’s  
instructions. Fill tank to max line with  
water and replace.  
h) Ensure drip tray is empty and installed  
into position. Place cloth on right side of  
the drip tray to stop steam escaping.  
AdvANCEd MENU  
CAUTION HOT STEAM!  
To access the Advanced Menu:  
d) Close valves when water stops flowing  
through both outlets. Empty drip tray  
and re-assemble onto unit.  
With machine OFF, press and hold the  
1 CUP button, then press the POWER  
button.  
CAUTION HOT WATER!  
The machine will then prompt you to set the  
water hardness. Select your water hardness  
using the UP & DOWN arrows & press  
MENU to confirm or press EXIT to return  
to STANDBY mode.  
TURN  
POWER OFF  
POWER  
THEN PRESS  
& HOLD  
NOTE  
e) Press MANUAL button, to proceed to  
next step.  
POWER  
Machine will exit and start up without  
saving if no operation for 30 seconds  
or user presses the EXIT button.  
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21  
OPERATING yOUR BREvILLE PROdUCT  
OPERATING yOUR BREvILLE PROdUCT  
Step 3 – Begin de-scale  
Step 6 – Flush Boilers  
Steam Temperature (StEA)  
a) Empty water tank, rinse and assemble  
new water filter into tank.  
NOTE  
b) Fill water tank with clean water and  
If water tank has not been removed  
then replaced or is empty, water tank  
LED will flash 5 times and the machine  
will beep 3 times and "Fill Tank" will  
be displayed in the LCD.  
replace into machine.  
c) Rotate screws counter-clockwise, as per  
previous instructions until fully open.  
Water will begin to flow into drip tray.  
d) Close valves when water stops flowing  
through both outlets. Empty drip tray  
and re-assemble onto unit. CAUTION  
HOT WATER!  
e) Press MANUAL button to complete the  
de-scale procedure. Machine will heat  
up as normal.  
c) Rotate left screw first, counter-clockwise  
until fully open. Water will begin to flow  
into drip tray.  
d) Repeat with right screw. Steam  
will be released from the boiler.  
CAUTION HOT STEAM!  
Adjust Steam Temperature to control the  
pressure of the steam being delivered.  
Lower steam temperature to texture smaller  
volumes of milk or have more control. Raise  
steam temperature to texture larger volumes  
of milk.  
NOTE  
If boilers are not empty, the machine  
will beep 3 times and the downlights  
will flash 5 times and "VALV" will be  
displayed in the LCD.  
Press MENU to Select STEAM.  
Use UP and DOWN arrows to select  
required steam temperature.  
Press MENU to set.  
Machine will beep once to confirm selection.  
a) Machine will fill boilers with de-scale  
solution and heat to temperature.  
b) 20 minute timer will begin. Countdown  
timer is finished when PUSH is  
displayed on the LCD screen.  
(This allows solution to dissolve  
scale build up).  
Temperature Unit - ˚C/˚F (SEt)  
disable CLEAN ME! Alert (A OF)  
CAUTION HOT STEAM!  
e) Close valves when water stops  
flowing through both outlets. Empty  
drip tray and re-assemble onto unit.  
CAUTION HOT WATER!  
Step 5 – Fill Boilers  
Press MANUAL button and the 5 minute  
timer will begin. Countdown timer is  
finished when PUSH is displayed on the  
LCD screen.  
(This allows any remaining solution  
to be removed from system).  
Step 4 – Empty de-scale Solution  
Temperature Unit will be displayed on the  
LCD screen as SEt. Press MENU to Select.  
Use UP and DOWN arrows to select desired  
temperature unit. Press MENU to set.  
Machine will beep once to confirm selection.  
Press EXIT to return to STANDBY mode.  
a) Empty water tank, rinse and fill water  
tank with clean water. Replace tank  
into machine.  
b) Ensure drip tray is empty and installed  
into position. Place cloth on right side of  
the drip tray to stop steam escaping.  
Use this function to disable the  
CLEAN ME! alert that displays after  
every 200 extractions.  
Use the UP or DOWN arrows to select  
Off or On. Press MENU to set.  
Machine will beep once to confirm selection.  
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23  
OPERATING yOUR BREvILLE PROdUCT  
OPERATING yOUR BREvILLE PROdUCT  
AdvANCEd FEATURES  
Machine Audio (Snd)  
CLEAN ME!  
ALERTS  
The machine will detect when 200  
extractions have been carried out  
since the last clean cycle.  
The CLEAN ME! icon will be displayed  
on the LCD screen the next time the  
machine enters START UP mode.  
Pre-Infusion Programming  
STEAM LEd Flashing At START UP  
With machine in STANDBY mode, press  
UP and DOWN arrows together to enter  
Pre-Infusion programming mode.  
Press MENU button to move between  
Pre-infusion Duration and Power.  
The machine will not enter START UP mode  
when the STEAM LEVER is in the OPEN  
position and the STEAM LED is flashing.  
Move the STEAM LEVER to the  
CLOSED position for the machine to  
enter START UP mode.  
Pre-Infusion duration  
The LCD will display the current  
Pre-Infusion Duration.  
Press UP or DOWN arrow to vary time.  
HOT WATER LEd Flashing At START UP  
Machine Audio refers to the volume level  
of the ‘beeps’ heard.  
The machine will not enter START UP  
mode when the HOT WATER dial is in the  
OPEN position and the HOT WATER LED  
is flashing.  
Move the HOT WATER dial to the  
CLOSED position for the machine to  
enter START UP mode.  
HI - high volume  
LO - low volume  
OFF - volume off  
Press the MENU button to select Audio.  
Press UP or DOWN arrows to select  
desired volume. Press MENU to set.  
Machine will beep once to confirm selection.  
For information on how to clean the  
machine, refer to the CLEAN CYCLE  
instructions on page 32.  
HOT WATER LEd Flashing  
The HOT WATER LED will flash when  
the HOT WATER function has been  
operating for longer than 1 minute.  
Move the HOT WATER dial to  
CLOSED position for machine to  
enter STANDBY mode.  
SERvICE  
volumetric Control (vOL)  
To ensure a long life of optimal brewing  
and steaming performance, it is important  
the machine is serviced by an authorised  
Breville service agent when the ‘SERVICE’  
prompt scrolls across the LCD screen.  
We recommend a range of between  
5 - 15secs as being optimum.  
FILL TANK  
The ‘SERVICE’ prompt will appear after  
6,000 cycles - approximately 4 - 5 years of  
regular use in a domestic environment.  
The frequency of this prompt will depend  
on your frequency of use.  
Contact Breville Customer Service Centre  
AUS 1300 139 798 NZ 0800 273 845.  
Pre-Infusion Power  
The LCD will display current  
Pre-Infusion Power.  
The machine will detect a low water level.  
The FILL TANK icon will be displayed on  
the LCD screen.  
Press UP or DOWN arrows to vary power.  
Use this function to set Duration or Volume  
to control the espresso output.  
Press the MENU button to select. Use the  
UP or DOWN arrows to select FLo or SEc.  
Press MENU to set. Machine will beep once  
to confirm selection.  
If FILL TANK icon is displayed, add  
water to tank until machine returns to  
STANDBY mode.  
We recommend a range of between  
50–65 as being optimum. Press EXIT to  
confirm setting and return to STANDBY  
mode.  
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24  
25  
COFFEEMAKINGTIPS & PREPARATION  
dUAL WALL Filter Baskets  
PRE-HEATING  
Use Dual Wall filter baskets if using  
pre-ground coffee.  
Dual Wall filter baskets regulate the  
pressure and help to optimise the  
extraction regardless of the grind, dose,  
tamp pressure or freshness.  
COFFEE MAKING TIPS  
& PREPARATION  
Heating your cup or glass  
A warm cup will help maintain the coffee’s  
optimal temperature. Pre-heat your cup by  
rinsing with hot water from the Hot Water  
outlet and place on the cup warming tray.  
Heating the portafilter and filter basket  
A cold portafilter and filter basket can  
reduce the extraction temperature enough  
to significantly affect the quality of your  
espresso. Always ensure the portafilter and  
filter basket are pre-heated with hot water  
from the Hot Water outlet before initial use.  
Use the 1 cup filter basket when brewing  
single cups and the 2 cup filter basket  
when brewing two cups, stronger single  
cups or mugs.  
NOTE  
Always wipe the filter basket dry before  
dosing with ground coffee as moisture  
can encourage channelling where  
water bypasses the ground coffee  
during extraction.  
THE GRINd  
When grinding coffee beans, the grind size  
should be fine but not too fine. The grind  
size will affect the rate at which the water  
flows through the ground coffee in the filter  
basket and the taste of the espresso.  
If the grind is too fine (looks like powder  
and feels like flour when rubbed between  
fingers), the water will not flow through  
the coffee even when under pressure.  
The resulting espresso will be OVER  
EXTRACTED, dark in colour and bitter  
in flavour.  
SELECTING FILTER BASKET  
SINGLE WALL Filter Baskets  
Use Single Wall filter baskets when  
grinding fresh whole coffee beans.  
Single Wall filter baskets allow you to  
experiment with grind, dose and tamp to  
create a more balanced espresso.  
If the grind is too coarse the water will flow  
through the ground coffee in the filter basket  
too quickly. The resulting espresso will be  
UNDER EXTRACTED lacking in colour  
and flavour.  
COFFEE dOSE ANd TAMPING  
Use the 1 cup filter basket when brewing  
single cups and the 2 cup filter basket  
when brewing two cups, stronger single  
cups or mugs.  
Wipe coffee basket with a dry cloth.  
Using Single Wall filter baskets, grind  
enough coffee to fill the coffee basket.  
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27  
COFFEE MAKING TIPS & PREPARATION  
COFFEE MAKING TIPS & PREPARATION  
Tap the portafilter several times to  
collapse and distribute the coffee evenly  
in the filter basket.  
The flavour of your coffee will depend on  
many factors, such as the type of coffee  
beans, degree of roast, freshness, coarseness  
or fineness of the grind, dose of ground coffee  
and tamping pressure.  
Experiment by adjusting these factors  
just one at a time to achieve the taste  
of your preference.  
Keep the tip at or slightly below the  
surface, continuing to maintain the  
vortex. Texture the milk until sufficient  
volume is obtained.  
NOTE  
If the extraction is too fast, make the  
grind finer & repeat above steps.  
If the extraction is too slow, make the  
grind coarser and repeat above steps.  
Tamp down firmly (using approx.  
15 – 20kgs of pressure). The amount  
of pressure is not as important as  
consistent pressure every time.  
Lift the handle of the jug to lower the tip  
beneath the surface, but keep the vortex  
of milk spinning. The milk is at the  
correct temperature (60-65°C) when the  
jug is hot to touch.  
PURGING THE GROUP HEAd  
Move the steam lever to the CLOSED  
position BEFORE taking the tip out of  
the milk.  
ExTRACTION GUIdE  
Before placing the portafilter into the  
group head, run a short flow of water  
through the group head by pressing  
and holding the 1 CUP button. This  
will purge any ground coffee residue  
from the group head and stabilise the  
GRIND  
SHOT TIME  
Set the jug to one side, lift the steam  
lever to purge out any residual milk  
from the steam wand and wipe steam  
wand with a damp cloth.  
OVER EXTRACTED  
BITTER ASTRINGENT  
TOO FINE  
OVER 40 SEC  
temperature prior to extraction.  
BALANCED  
OPTIMUM  
25-35 SEC  
Tap the jug on the bench to collapse  
any bubbles.  
As a guide to dose, the top edge of the  
metal cap on the tamper should be level  
with the top of the filter basket AFTER the  
coffee has been tamped.  
INSERTING THE PORTAFILTER  
UNDER EXTRACTED  
UNDERDEVELOPED SOUR  
TOO COARSE UNDER 20 SEC  
Swirl the jug to “polish” and re-integrate  
the texture.  
Place the portafilter underneath the group  
head so that the handle is aligned with  
the INSERT position. Insert the portafilter  
into the group head and rotate the handle  
towards the centre until resistance is felt.  
Pour milk directly into the espresso.  
TRIMMING THE dOSE  
TExTURING MILK  
The key is to work quickly, before the  
milk begins to separate and the crema  
dissipates.  
Insert the Razor™ dosing tool into the  
coffee basket until the shoulders of the  
tool rest on the rim of the basket. The  
blade of the dosing tool should penetrate  
the surface of the tamped coffee.  
Always start with fresh cold milk.  
Fill the jug just below the “V” at the  
bottom of the spout.  
ExTRACTING ESPRESSO  
Place pre-warmed cup(s) beneath the  
portafilter and press the 1 CUP or  
2 CUP button for the required volume.  
As a guide, the espresso will start  
to flow after 8-10 seconds (infusion  
time) and should be the consistency  
of dripping honey.  
Position the steam tip above the drip  
tray and lift the steam lever to purge the  
steam wand of any condensed water.  
HINTS & TIPS  
Rotate the Razor™ dosing tool back and  
forth while holding the portafilter on an  
angle over the knock box to trim off  
excess coffee grinds. Your coffee filter  
basket is now dosed with the correct  
amount of coffee.  
Always use freshly ground coffee  
for a superior flavour and body.  
Use freshly roasted coffee beans,  
with a roasted-on date and use within  
2 weeks of roasted-on date.  
Store coffee beans in a cool,  
dark and dry container. Vacuum  
seal if possible.  
Buy coffee beans in small batches  
to reduce the storage time and store  
no more than one week’s supply at  
any time.  
Insert the steam tip 1-2cm below  
the surface of the milk close to the  
right hand side of the jug at the  
3 o’clock position.  
If the espresso starts to flow after less  
than 6 seconds you have either under  
dosed the filter basket and/or the  
grind is too coarse. This is an  
Lift the steam lever.  
Keep the tip just under the surface of the  
milk until the milk is spinning clockwise,  
producing a vortex (whirlpool effect).  
UNDER EXTRACTED shot.  
If the espresso starts to drip but doesn’t  
flow after 15 seconds, the grind is too  
fine. This is an OVER EXTRACTED  
shot.  
With the milk spinning, slowly lower the  
jug. This will bring the steam tip to the  
surface of the milk & start to introduce  
air into the milk. You may have to gently  
break the surface of the milk with the tip  
to get the milk spinning fast enough.  
Grind beans immediately before  
brewing as ground coffee quickly  
loses its flavour and aroma.  
A great espresso is about achieving the  
perfect balance between sweetness, acidity  
and bitterness.  
Wipe excess coffee from the rim of the  
filter basket to ensure a proper seal is  
achieved in the group head.  
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28  
29  
CARE &CLEANING  
CLEANING CyCLE  
INSTALLING WATER FILTERS  
CARE & CLEANING  
CLEAN ME! will be displayed on  
LCD to indicate when a cleaning cycle  
is required (approx. 200 shots).  
Insert the supplied cleaning disc,  
followed by 1 cleaning tablet into the  
1 CUP filter basket.  
Insert the portafilter and lock into  
group head.  
Ensure the water tank is filled with cold  
tap water.  
Soak filter in a glass of water for  
5 minutes.  
Rinse the filter and mesh under  
running water.  
Assemble filter into filter holder.  
Set replacement date forward 2 months.  
Install filter holder into water tank.  
Insert water tank into the machine.  
Ensure the latch is locked into position.  
Ensure the drip tray is empty & inserted.  
Press MENU button until  
CLEAN CYCLE icon flashes and  
PUSH is displayed on the LCD screen.  
NOTE  
To purchase filters contact Breville  
Customer Service Centre  
AUS 1300 139 798 NZ 0800 273 845  
NOTE  
Change filters every 2 months.  
Contact Breville Customer Service  
Centre for advice.  
To start the Clean Cycle press the  
illuminated MANUAL button.  
The CLEAN CYCLE icon will flash and  
the machine will start to countdown  
from 370 seconds.  
CLEANING THE STEAM WANd  
Wipe the steam wand with a damp cloth  
& purge directly after texturing the milk.  
If the any of the holes in the tip of the  
steam wand become blocked, ensure  
the STEAM LEVER is in the CLOSED  
position and clean using the pin on the  
end of the cleaning tool.  
If steam wand remains blocked, remove  
the tip using the integrated spanner in  
the cleaning tool and soak in hot water.  
Screw tip back onto the steam wand  
using the integrated spanner in the  
cleaning tool.  
When the cleaning cycle has finished,  
remove the portafilter and ensure  
the tablet has completely dissolved.  
If the tablet has not dissolved, repeat  
the steps above, without inserting a  
new tablet.  
Rinse the filter basket and portafilter  
thoroughly before use.  
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31  
CARE & CLEANING  
CARE & CLEANING  
f) Empty water tank, remove water  
filter then fill water tank with de-  
scale solution, as per manufacturer’s  
instructions. Fill tank to max line with  
water and replace.  
g) Ensure drip tray is empty and installed  
into position. Place cloth on right side of  
the drip tray to stop steam escaping.  
b) Using a flat-head screwdriver, rotate the  
left screw counter-clockwise first, until  
valve is fully open. Water will begin to  
flow into drip tray from underneath.  
c) Do the same for the right screw.  
Steam will be released from the boiler.  
CAUTION HOT STEAM!  
CLEANING THE FILTER BASKETS  
ANd PORTAFILTER  
CLEANING THE OUTER HOUSING  
& CUP WARMING TRAy  
The filter baskets and portafilter should  
be rinsed under hot water directly after  
use to remove all residual coffee oils.  
The outer housing and cup warming tray  
can be cleaned with a soft, damp cloth.  
Polish with a soft, dry cloth. Do not use  
abrasive cleaners, pads or cloths which  
can scratch the surface.  
If the holes in the filter baskets become  
blocked, dissolve a cleaning tablet in  
hot water and soak filter basket and  
portafilter in solution for approx. 20  
minutes. Rinse thoroughly.  
NOTE  
Do not clean any of the parts or  
accessories in the dishwasher.  
CLEANING THE SHOWER SCREEN  
The group head interior and shower  
screen should be wiped with a damp cloth  
to remove any ground coffee particles.  
dESCALING THE BOILERS  
Access the advance menu, refer to page 20.  
Select the descale option.  
Periodically run hot water through the  
machine with the filter basket and  
portafilter in place, without ground  
coffee, to rinse out any residual coffee.  
CAUTION HOT STEAM!  
NOTE  
d) Close valves when water stops flowing  
through both outlets. Empty drip tray  
and re-assemble onto unit.  
Machine will exit and start up without  
saving if no operation for 30 seconds  
or user presses the EXIT button.  
descale (dESc)  
Use this function to access the step by step  
de-scale procedure.  
CAUTION HOT WATER!  
CLEAR WATER BACK-FLUSH  
Insert the cleaning disc into the 1 cup  
filter basket.  
Insert portafilter into the group head.  
Press the 1 CUP button to build pressure  
in the basket.  
Repeat several times to remove residual  
coffee oils in the espresso water paths.  
Step 1 – Prepare for de-scale  
Step 2 – Empty Boilers  
a) Turn Machine off and allow to cool  
a) Remove grey silicon cover on the right  
hand lower side of the front panel  
marked DESCALE ACCESS.  
for 1 hour.  
b) With the machine OFF, press &  
hold the 1 CUP button, then press the  
POWER button.  
c) Press the UP arrow to select ‘dESc’.  
d) Press the MENU button to enter  
REMOVE  
De-scale Mode.  
CLEANING THE dRIP  
& STORAGE TRAy  
e) Press MANUAL button, to proceed to  
e) The LCD screen will display ‘PUSH’.  
Power button and MANUAL button  
LEDs will be on.  
next step.  
The drip tray should be removed,  
emptied and cleaned after each use or  
when the drip tray indicator is showing  
Empty Me!  
Remove grill from the drip tray. Wash  
the drip tray in warm soapy water.  
The Empty Me! indicator can also be  
removed from the drip tray.  
The storage tray can be removed and  
cleaned with a soft, damp cloth (do not  
use abrasive cleansers, pads or cloths  
which can scratch the surface).  
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32  
33  
CARE & CLEANING  
CARE & CLEANING  
Step 5 – Fill Boilers  
Step 3 – Begin de-scale  
Step 4 – Empty de-scale Solution  
a) Empty water tank, rinse and fill water  
tank with clean water. Replace tank  
into machine.  
b) Ensure drip tray is empty and installed  
into position. Place cloth on right side of  
the drip tray to stop steam escaping.  
Press MANUAL button and the 5 minute  
timer will begin. Countdown timer is  
finished when PUSH is displayed on the  
LCD screen.  
(This allows any remaining solution  
to be removed from system).  
NOTE  
If water tank has not been removed  
then replaced or is empty, water tank  
LED will flash 5 times and the machine  
will beep 3 times and "Fill Tank" will  
be displayed in the LCD.  
NOTE  
If boilers are not empty, the machine  
will beep 3 times and the downlights  
will flash 5 times and "VALV" will be  
displayed in the LCD.  
Step 6 – Flush Boilers  
c) Rotate left screw first, counter-clockwise  
until fully open. Water will begin to flow  
into drip tray.  
d) Repeat with right screw. Steam  
will be released from the boiler.  
CAUTION HOT STEAM!  
a) Machine will fill boilers with de-scale  
a) Empty water tank, rinse and assemble  
solution and heat to temperature.  
new water filter into tank.  
b) 20 minute timer will begin. Countdown  
timer is finished when PUSH is  
displayed on the LCD screen.  
(This allows solution to dissolve  
scale build up).  
b) Fill water tank with clean water and  
replace into machine.  
c) Rotate screws counter-clockwise, as per  
previous instructions until fully open.  
Water will begin to flow into drip tray.  
d) Close valves when water stops flowing  
through both outlets. Empty drip tray  
and re-assemble onto unit. CAUTION  
HOT WATER!  
e) Press MANUAL button to complete the  
de-scale procedure. Machine will heat  
up as normal.  
CAUTION HOT STEAM!  
e) Close valves when water stops  
flowing through both outlets. Empty  
drip tray and re-assemble onto unit.  
CAUTION HOT WATER!  
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34  
35  
TROUBLESHOOTING  
PROBLEM  
POSSIBLE CAUSES  
WHAT TO dO  
TROUBLESHOOTING  
The Hot Water LEd  
flashes when the machine  
is turned On  
Hot Water dial is open.  
Turn the Hot Water dial to  
the CLOSED position.  
The Steam LEd flashes  
when the machine is  
turned On  
Steam Lever is open.  
Move the Steam Lever to  
the CLOSED position.  
Water does not flow from  
the group head  
Machine has not  
reached operating  
temperature.  
Allow time for the machine  
to reach operating  
temperature. The POWER  
light will stop flashing  
when machine is ready.  
Water tank is empty.  
Fill Tank.  
Water tank not fully  
inserted & locked.  
Push water tank in fully  
and close the latch.  
FILL TANK displayed  
on LCd, but water tank  
is full  
Water tank is not fully  
inserted and locked  
into position.  
Push water tank in fully  
and close the latch.  
No Steam or Hot Water  
Machine is not turned  
on.  
Ensure the machine is  
plugged in, switched On  
at the power outlet and the  
POWER button is On.  
No Hot Water  
No Steam  
Water tank is empty.  
Fill water tank.  
Steam Wand is blocked.  
Use the pin on the cleaning  
tool to clear the holes. If  
the steam wand continues  
to be blocked remove the  
tip of the steam wand using  
the spanner in the cleaning  
tool and soak in hot water.  
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37  
TROUBLESHOOTING  
PROBLEM  
TROUBLESHOOTING  
PROBLEM  
POSSIBLE CAUSES  
WHAT TO dO  
POSSIBLE CAUSES  
WHAT TO dO  
The machine is ‘On’ but  
ceases to operate  
Turn machine Off. Wait  
for 60 minutes and turn  
machine back On.  
Espresso runs out too  
quickly  
The coffee is ground  
too coarse.  
Use slightly finer grind.  
Not enough coffee in  
the filter basket.  
Increase dose of coffee and  
use the RAZORdosing  
tool to trim off excess  
coffee after tamping.  
If problem persists, call  
Breville Customer Service  
AUS 1300 139 798 and  
NZ 0800 273 845.  
and/or  
Pressure gauge not  
reaching 9 bar  
Coffee not tamped  
firmly enough.  
Tamp between 15-20kgs  
of pressure.  
Steam pouring out of  
group head  
Turn machine Off. Wait  
for 60 minutes and turn  
machine back On.  
If the above suggestions  
do not help, check the  
machine. Place an EMPTY  
Dual Wall filter basket  
into the portafilter (either  
1 CUP or 2 CUP). Press  
the MANUAL button. If  
the pressure gauge reads  
over 5 bar the machine is  
OK. Ensure correct dose  
by using the RAZOR™  
dosing tool. If the dose  
is correct, make the  
If problem persists, call  
Breville Customer Service  
AUS 1300 139 798 and  
NZ 0800 273 845.  
Espresso just drips from  
the portafilter spouts  
Coffee is ground  
too finely.  
Use slightly coarser grind.  
Too much coffee in the  
filter basket.  
Lower dose of coffee using  
the RAZORdosing tool.  
The filter basket may be  
blocked.  
Use the fine pin on the  
provided cleaning tool  
to clear the outlet hole(s)  
on the underside of the  
filter basket. If it continues  
to be blocked, dissolve a  
cleaning tablet in hot water  
and soak filter basket and  
portafilter in the solution  
for approx. 20 minutes.  
Rinse thoroughly.  
grind finer.  
If the pressure gauge  
reads below 5 bar, contact  
Breville Customer Service  
Centre AUS 1300 139 798  
NZ 0800 273 845.  
Coffee not hot enough  
Cups not preheated.  
Rinse cups under hot water  
outlet and place on cup  
warming tray.  
Milk not hot enough  
(if making a cappuccino  
or latte etc).  
Heat milk until base of  
the jug becomes hot  
to touch.  
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38  
39  
TROUBLESHOOTING  
TROUBLESHOOTING  
PROBLEM  
PROBLEM  
No crema  
POSSIBLE CAUSES  
WHAT TO dO  
POSSIBLE CAUSES  
WHAT TO dO  
Coffee beans are stale.  
Buy freshly roasted coffee  
with a roasted-on date.  
Coffee puck is sticking to  
the shower screen  
This is normal and  
happens occasionally.  
The dry puck feature  
creates a slight  
Using Single Wall  
Filter Baskets with  
pre-ground coffee.  
Ensure you use Dual Wall  
Filter Baskets with  
vacuum on top of the  
coffee puck which  
will occasionally hold  
the puck against the  
shower screen instead  
of leaving it in the filter  
basket.  
pre-ground coffee.  
Espresso runs out around  
the edge of the portafilter  
Portafilter not inserted in  
the group head correctly.  
Ensure portafilter is rotated  
to the right until the handle  
is past the centre and is  
securely locked in place.  
Rotating past the center  
will not damage the  
and/or  
Pumps continue to  
operate / Steam is very  
wet / Hot water outlet  
leaks  
Using de-mineralised  
or distilled water which  
is affecting how the  
machine is designed to  
function.  
We recommend using cold,  
filtered water. We do not  
recommend using water  
with no/low mineral  
silicone seal.  
Portafilter comes out of  
the group head during an  
extraction  
There are coffee  
grounds around the  
filter basket rim.  
Clean excess coffee from  
the rim of the filter basket  
to ensure a proper seal in  
group head.  
content such as de-  
mineralised or distilled  
water. If the problem  
persists, contact Breville  
Customer Service Centre  
AUS 1300 139 798  
Filter basket rim is  
wet or underside of  
Always ensure filter basket  
and portafilter are dried  
thoroughly before filling  
with coffee, tamping and  
inserting into the group  
head.  
NZ 0800 273 845.  
portafilter lugs are wet.  
Wet surfaces reduce the  
friction required to hold  
the portafilter in place  
whilst under pressure  
during an extraction.  
Too much coffee in the  
filter basket.  
Trim coffee dose using the  
RAZORdosing tool after  
tamping.  
Unable to set auto  
start time  
Clock not set.  
Set clock.  
E1, E2 or E3 error  
message on LCd screen  
An error that cannot  
be reset by the user  
has occurred.  
Contact Breville Customer  
Service Centre  
AUS 1300 139 798  
NZ 0800 273 845.  
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40  
41  
COFFEES TO TRy  
CAPPUCCINO  
COFFEES TO TRy  
A single shot of espresso with textured milk and garnished  
with drinking chocolate.  
ESPRESSO  
Intense and aromatic, it is also known as an espresso or short  
black and is served in a small cup or glass.  
LATTé  
A latté consists of a single espresso with textured milk and  
approx. 10mm of foam.  
MACCHIATO  
Traditionally served short, the macchiato is also poured as a  
long black with a dash of milk or a dollop of textured milk.  
LONG BLACK  
Add hot water first, then a shot of espresso (single or double)  
so that crema is maintained.  
RISTRETTO  
A ristretto is an extremely short espresso of approximately  
15ml, distinguished by its intense flavour and aftertaste.  
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