Brady Printer 2461 User Manual

Brady

Bradyprinter Models 2461, 3481, and 6441

Operator’s Manual

(TEMP COVER)

(DO NOT PRINT)

(DO NOT print this page)

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CG Triumvirate is a trademark of Agfa Corporation.

CG Times based upon Times New Roman under license from the Monotype Corporation.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its

suppliers and is licensed for used only on a single printer in the user’s Trade or Business.

The User agrees not to, and not to authorize or permit any other person or party to

duplicate, or copy the Firmware or the information contained in the non-volatile or

programmable memory. The firmware (Software) is protected by applicable copyright

laws and Licensor retains all rights not expressly granted. In no event will Licensor or its

suppliers be liable for any damages or loss, including direct, incidental, economic,

special, or consequential damages, arising out of the use or inability to use the Firmware

(Software).

Information in this document is subject to change without notice and does not represent a

commitment on the part of Brady Worldwide, Inc. No part of this manual may be

reproduced or transmitted in any form or by any means, for any purpose other than the

purchaser's personal use, without the expressed written permission Brady Worldwide Inc.

Part Number: 88-2241-21

Revision: C

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Agency Compliance and Approvals:

UL1950 Information Technology Equipment

C22.2 No. 950-M93

Listed

EN60950

For 230 Volt Operation (Europe): Use a cord set, marked “HAR,”

consisting of a min H05VV-F cord which has a minimum 0.75 square

mm diameter conductors, provided with an IEC 320 receptacle and a

male plug for the country of installation rated 6A, 250V

Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit “HAR”

markiert ist, bestehend mindestens aus einem H05VV-F Kabel, das

mindestens 0,75 Quadratmillimeter Drahtdurchmesser hat; sowie eine

IEC320 Steckdose und einen für das Land geeigneten Stecker, 6A,

250 Volt.

As an Energy Star Partner, the manufacturer has determined that this

product meets the Energy Star guidelines for energy efficiency.

The manufacturer declares under sole responsibility that this product

conforms to the following standards or other normative documents:

EMC: EN 55022 (1993) Class B

EN 50024 (1998)

Safety: This product complies with the requirements of

EN 60950/All:1997

Gost-R

Resolution S.I.C. & M., No. 799/99

FCC: This device complies with FCC CFR 47 Part 15 Class A.

þ Note: This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful

interference when the equipment is operated in

commercial

environment. This equipment generates, uses, and can radiate radio

frequency energy, and if not installed and used in accordance with the

instructions in this manual, it may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely

to cause harmful interference in which case the user will be required to

correct the interference at his own expense.

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Important Safety Instructions:

The exclamation point within an equilateral triangle is intended to

alert the user to the presence of important operating and

maintenance instructions in the literature accompanying this unit.

This unit has been carefully designed to provide years of safe, reliable

performance. However, as with all electrical equipment, there are some basic

precautions that you follow to avoid personal injury or damage to the printer:

Before using the printer, carefully read all the installation and operating

instructions.

Observe all warning instruction labels on the printer.

Install the printer on a flat, firm surface.

Do not place the printer on or near a heat source.

To protect your printer from overheating, make sure no openings on the

printer are blocked.

Never insert anything into the ventilation slots and openings of the printer.

Do not use the printer near water or spill liquid into it.

Ensure that the AC power source matches the ratings listed for the printer.

(If unsure, check with your dealer or local utility provider.)

Do not place the AC power cord where it can be stepped on. If the AC

power cord becomes damaged or frayed, replace it immediately.

If the printer ever needs repair, consult only qualified, trained service

personnel. No user-serviceable parts are inside; do not remove the cover.

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Printer Overview

1.0 About the Printer...........................................................1

1.0.1 Standard Features...........................................2

1.0.2 Optional Features ...........................................2

1.1 Option Installation.........................................................5

1.2 Hardware Components.................................................6

Getting Started

2.0 Unpacking the Printer ...................................................7

2.0.1 Inspection........................................................8

2.0.2 Additional Requirements .................................8

2.1 Media and Ribbon Selection.........................................9

2.1.1 Print Quality Controls.......................................9

Setting Up the Printer

3.0 Installation...................................................................11

3.0.1 Communications............................................12

3.1 Loading Media ............................................................14

3.1.1 Roll Media .....................................................15

3.1.2 Fan-Fold Media .............................................16

3.2 Media Sensor Adjustment...........................................17

3.3 Loading Ribbon...........................................................18

3.4 Quick Media Calibration..............................................20

3.5 Outputting Labels........................................................21

3.5.1 Rewinding......................................................21

3.5.2 On-Demand Dispensing ................................23

3.5.3 Cutting...........................................................25

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Using the Front Panel

4.0 Operation....................................................................27

4.0.1 Ready Mode: Normal Operation....................27

4.0.2 Menu Mode: Configuration ............................28

4.0.3 Quick Test Mode: Print Test Labels...............29

4.0.4 Indicator Lights..............................................30

4.0.5 LCD ...............................................................30

4.0.6 Resetting the Printer......................................31

4.0.6.1 Soft Reset ........................................31

4.0.6.2 Level One Reset ..............................31

4.0.6.3 Level Two Reset ..............................31

4.1 The Menu System.......................................................32

4.1.1 Entrance and Exit Prompts............................33

4.1.2 Media Settings...............................................34

4.1.3 Print Control ..................................................35

4.1.4 Printer Options...............................................37

4.1.5 System Settings.............................................39

4.1.6 Communications............................................47

4.1.7 Diagnostics....................................................53

4.2 Display Messages.......................................................54

4.2.1 User Prompts and Condition Messages ........54

4.3 Quick Test Mode.........................................................56

4.3.1 Print Quality Label .........................................56

4.3.2 Configuration Label .......................................57

4.3.3 Quick Ribbon Test Label ...............................58

4.3.4 Dot Test Pattern Label...................................59

4.3.5 Validation Label.............................................60

4.3.6 User Defined Label........................................60

Maintenance and Adjustments

5.0 Media Sensor Calibration............................................61

5.0.1 Standard Calibration......................................61

5.0.2 Advanced Entry Calibration...........................65

5.1 Printhead Adjustments................................................71

5.1.1 Leveling Cam Adjustment..............................71

5.1.2 Burn Line Adjustment ....................................72

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5.2 Printhead Replacement ..............................................73

5.3 Maintenance Schedule ...............................................74

5.3.1 Cleaning the Printhead..................................75

5.3.2 Cleaning the Platen Roller.............................76

5.3.3 Cleaning Interior and Exterior Surfaces.........77

5.4 Application Version Updates.......................................77

5.4.1 Updating from Ready Mode...........................78

5.4.2 Updating from Download Mode.....................79

5.4.3 Possible Problems during an Update ............80

5.5 Boot Loader Program Updates ...................................81

Troubleshooting

6.0 Problem Resolution.....................................................83

6.1 Fault and Warning Messages .....................................87

6.2 Hex Dump Mode.........................................................93

Specifications

7.0 General Specifications................................................95

7.1 Media and Ribbon Requirements................................97

Appendix A

ASCII Control Code Chart...................................................99

Appendix B

Available Fonts and Bar Codes.........................................101

Appendix C

Module Assignments.........................................................109

Print Resolutions and Maximum Label Widths..................109

Available Speeds and Default Settings.............................110

iii

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Appendix D

GPIO Port Description ......................................................111

Appendix E

Menu System Multi-Language Support.............................113

Advance File Handling Information ...................................116

Appendix F

Saving a Configuration File...............................................119

WarrantyInformation................................................121

Glossary........................................................................125

Index...............................................................................129

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1.0 About the Printer

Congratulations on your purchase of a Bradyprinter Model 2461, 3481, and

6441 hereafter referred to as ‘the printer’, blends the rugged durability of die-

cast construction with state-of-the-art electronics and user-friendly features to

redefine the standard in industrial thermal printers.

This manual provides all the information necessary for everyday printer

operation. To begin printing labels, refer to the instructions provided with the

label-creation software you have chosen. If you wish to write custom label

programs, a copy of the Programmer’s Manual is included on the enclosed

Accessories CD.

To grow with all of your printing needs, the design of the printer allows most

upgrades to be performed easily by an operator; see Section 1.1. The following

subsections detail the standard features, available options and a hardware

overview.

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1.0.1

Standard Features

This printer offers the following standard features:

Bradyprinter Standard Features Listing

Model

3481

300

Feature

2461

203

6441

600

Printhead Density (Dots Per Inch)

Direct Thermal Printing

On-Demand and Batch Printing

Rotating Media Hub

Media Tear Bar

Fan-fold media capability

Flash memory

SDRAM

RS-232 interface port

IEEE 1284 Compliant parallel

interface port

1MB

8MB

2MB

16MB

2MB

16MB

Liquid Crystal Display

EFIGS (multi-language display

and configuration label support)

AGFA Scalable font engine

1.0.2

Optional Features (available except as noted)

The printer offers the following optional features:

Light-Duty (Backing-Only) Cutter

A rotary-type mechanism to automatically cut material with a maximum

thickness of .005” (.127mm) into minimum lengths of 1.25 inches (31.8 mm).

Standard Cutter

A rotary-type mechanism to automatically cut material with a maximum

thickness of .010” (.254mm) into minimum lengths of 1.25 inches (31.8 mm).

Cutter Tray

An adjustable tray that will collect and hold up to 200 cut labels or tags.

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External Keyboard Support

An interface for the connection of the Passport™ keyboard.

External Media Rewinder

Separate device with and 8” roll capacity to rewind labels and backing material.

Font Expansion Card (cannot be used with the I/O Expansion card)

A slide-in circuit card assembly with 8MB Flash memory expansion for

International Language Printing Capability (ILPC) and/or additional fonts and

graphics. ILPC consists of one of the following:

CG-Times (Western European) Scalable font

Kanji Gothic B Scalable font

Simplified Chinese GB Scalable font

Korean Hangul Scalable font

Internal Media Rewinder

An internal hub with a six-inch outer diameter capacity to wind printed labels, or

only backing material when a Peel and Present Mechanism is attached.

ILPC – CG Times Firmware

The printer’s firmware can be upgraded to include the ILPC CG Times font.

This supports the Enhanced Language Code Pages.

I/O Expansion Card (specify features at time of order)

Standard features* of this slide-in circuit card assembly include:

General purpose (GPIO) interface for external printer and device control.

Time and date calendar (Real Time Clock) function for label time stamping.

Optional feature:

8 MB Flash memory expansion for graphics and/or additional fonts

including International Language Printing Capability (ILPC).

LAN Interface

A slide-in circuit card assembly that provides for network connectivity, allowing

multiple users on various platforms to share the same printer.

*Item unavailable for the 2461 model

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Peel and Present Mechanism (requires the Internal Rewind option)

An output control device that automatically separates printed labels from the

backing material and allows subsequent printing to occur only after the removal

of a previously printed label. Minimum label length for peeling is 1.5 inches (38

mm).

Present Sensor

An output control device that allows subsequent printing to occur only after the

removal of a previously printed label.

RS-422 Serial Interface*

Single-drop interface hardware to support greater distances from the host at

communication rates of up to 38,400 baud.

Thermal Transfer (specify configuration at time of order)

A printing method that uses ribbon to produce exceptional image clarity, as

compared to most direct thermal media types. This option must be specified for

use with either ‘coated side in’ ribbon or ‘coated side out’ ribbon.

Twinax/Coax Interface

A slide-in circuit card assembly that provides connectivity to AS/400 and

System/3X Twinax host system or 3270-type host system. Cable included.

*Item unavailable for the 2461 model.

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1.1 Option Installation

The following table lists the available options and the recommended

qualification level of the installer. For detailed information concerning a specific

option, contact your dealer or Technical Support.

Suggested Experience Level for Option Installation

Option

Cutter Tray

Qualified Installer

Operator

Cutters: Light and Standard Duty

Passport External Keyboard

Font Expansion Card

Internal Rewind

Operator

Certified Technician

Operator

I/O Expansion Card

LAN Interface

Peel and Present Mechanism

Present Sensor

Certified Technician

Operator

RS-422 Serial Interface

Thermal Transfer Assembly

Twinax/Coax Interface

Certified Technician

Operator

Certified Technician

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1.2 Hardware Components

The following drawing highlights the user-assessable components of the printer.

Items denoted with an asterisk (*) are optional equipment.

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2.0 Unpacking the Printer

Inspect the shipping container(s) for damage; if evident, immediately notify the

shipping company to report the nature and extent of the damage.

The printer has been carefully packaged to avoid damage during transit. In order

to operate the printer, you will need to remove the tape and foam placed there

for shipment. Complete the following steps prior to connecting power or

attempting to load media.

With the arrow on the box pointing up,

open the box.

•

Remove Accessories Box.

Tilt the printer on its side and slide the

printer out of its box.

•

Place the printer in an upright position

and remove the packing foam, plastic

bag, and tape.

þ Note: It is a good idea to save the carton and packaging materials in the

event that future shipment is required.

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2.0.1

Inspection

After removing the printer from the packaging material, check the contents of

the package. In addition to this manual, the following items should be included:

Printer

Power Cord

Accessories CD

Any special or additionally

purchased items.

2.0.2

Additional Requirements

The following items are necessary to produce labels. Contact your dealer or a

customer support representative for advice on which media and software may

best suit your needs.

A serial or parallel interface cable; see Section 3.0.1

Applicable media; see Section 2.1 for suggestions and Section 7.1 for

requirements.

Applicable software

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2.1 Media and Ribbon Selection

The following is a limited overview of media characteristics. For complete

information and advice regarding your specific application needs, always

consult a qualified media specialist or a Media Representative.

Media Selection – Direct Thermal

Consider three important factors when selecting direct thermal stock:

•

The abrasive qualities of the material that covers the thermal reactive layer

of the paper.

The ability of that layer to control the chemical reaction that occurs when

the image is “burned”.

The amount of heat required to create an image on the paper.

Media Selection – Thermal Transfer

Consider three important factors when selecting thermal transfer media

combinations:

•

The label top coating and ribbon combinations affect image quality.

Ribbon backcoating is highly recommended. It provides protection for the

printhead, and may also provide an anti-static coating.

•

For additional printhead protection, use ribbon with a slightly greater width

than the overall width of the label and backing material.

2.1.1

Print Quality Controls

The printer provides flexibility with a comprehensive set of print controls. Of

these, the amount of heat applied by the printhead and the rate of media

movement will have the most effect on the barcodes, text, and graphics being

printed. Low cost direct thermal stocks, for example, have raised reaction

temperatures and therefore require higher heat values and slower print speeds to

make a clear image on the media. In general, there are four methods of

controlling print quality:

•

The first is the ‘Media Type’ menu setting, which should be set to match the

media being used. For example, when printing with ribbon use the thermal

transfer setting.

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•

The second method would be to change the ‘Print Control / Heat’ menu

setting (selectable as ‘Heat Setting’ in most software programs). Increasing

this value causes more energy to be transferred to the media, resulting in a

darker image. If the image is too dark, reduce this value or increase the print

speed.

The next method would be to change the ‘Print Control / Print Speed’ menu

setting (also selectable as ‘Print Speed’ in most software programs).

Changing the print speed changes the amount of time the media is under the

printhead. Slowing the speed allows more time and control for energy to be

transferred. Increasing the speed will increase throughput, but may require a

higher heat setting.

•

The final method, providing only subtle contrast changes, would be to

change the ‘Custom Adjustments / Darkness’ menu setting.

You will find that printing barcodes and detailed images on less expensive direct

thermal and thermal transfer media at higher speeds can be tricky. At one heat

setting, the images will fade and at the next higher heat setting, the images will

bleed. This is because the reaction temperature of the media is so high that at

higher rates of speed, it cannot react fast enough. To print fine images at higher

speed, media with lower reaction or release temperatures are required. On the

slower end of the print rate settings, crisper images are possible because the

media is not being stretched beyond its limits.

The following table is intended for reference only (for specific application

information, consult your media specialist or a Media Representative).

Direct Thermal Media Type

Print Speed* Print Energy

Fasson 300 HD Direct Thermal Facesheet

Fasson 300 MD Direct Thermal Facesheet

10-12**

Medium

Thermal Transfer

Media Type

Ribbon

Type

Image

Speed* Energy Durability

10-12** Medium Medium

Great Label TTL

GPR Plus

MaxWax

IIMAK Versamark

Wax

Coated Paper,

2 - 10

Low

Uncoated Paper, Tag

Stock, Some Films,

Some Synthetics

Coated Paper, Glossy

Paper, Tag Stock,

Some Synthetics, Films

Synthetics, Films

Wax/Resin

Resin

2 - 8

4 - 6

Medium

High

*Values given in inches per second (IPS)

**Highly recommended for optimum print quality at speeds above 10 IPS.

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3.0 Installation

This section explains how to connect the printer, and load it with media and

ribbon.

þ Note: When connecting the AC Power Cord or interface cables to the printer,

ensure the Power On/Off Switch is in the ‘Off’ position.

•

Place the printer on a firm, level surface.

Turn ‘Off’ the Host Computer and ensure that the Power Switch on the

Printer is in the ‘Off’ position.

Depending upon your interfacing requirements, connect the appropriate

interface cable between Host Computer and Printer; see Section 3.0.1.

•

Connect the AC Power Cord to the receptacle on the back of the Printer,

and then plug the AC Power Cord into a properly grounded outlet. (The

power supply in the printer automatically detects, then adjusts to the applied

line voltage; see Section 7.0 for the acceptable voltage ranges.)

If connecting the printer to a network, refer to the additional

documentation supplied with the network option.

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3.0.1 Communications

Using a data detection process, the interface selection occurs automatically in the

printer. At power-up, the printer begins monitoring the interface ports for

activity. When the host transmits data, the printer port detecting this data is set

‘active’ and remains active as long as data flow continues. Once the incoming

(received) data flow stops and the Host Timeout Value (see Section 4.1.6) is

exceeded, the detection process will be repeated. In addition, should the data

flow stop before a complete label format is received, the format will be ignored

and must be sent to the printer again.

þ Note: To change an active port immediately, cycle the printer power ‘Off’

and ‘On’.

Parallel Port:

The parallel interface has two menu-selectable modes of operation: uni-

directional or bi-directional. Uni-directional mode is forward channel

communication and requires a Centronics cable with a 36 pin male connector.

Bi-directional mode is IEEE 1284 Compliant, using forward and reverse channel

communications. In this mode, data can be sent to the host provided it is also

IEEE 1284 Compliant and has supporting software. This mode requires an IEEE

1284 cable with a Centronics 36 pin male connector.

NIC Adapter (optional):

The NIC Adapter has several menu-selectable modes; see Section 4.1.6 for

details. Refer to the information provided with the option for connection

requirements. The following items are accessible from the back of the printer:

•

The LED Indicators provide operational

information: A green LINK LED indicates

a good network connection. A green 100

LED indicates a 100BASE-T network

connection. The ACT LED (activity)

flashes green or red when the server is

ready for use.

•

The Test Button will cause

Configuration label to print.

NIC

The Ethernet Reset button will reset the

NIC Adapter.

þ Note: Following initialization, the printer will indicate ‘Ready’; however, the

NIC Adapter will not be ready to receive data until its ‘boot-up’ process

is completed. Depending upon the NIC Adapter configuration, this

process may take up to two minutes to complete.

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Serial Port:

The serial interface supports RS-232C and, if equipped, RS-422

communications. The following list of serial port settings is menu-selectable and

must match the host computer’s serial port settings; see Section 4.1.6.

•

Baud Rate (serial communication speed)

Word Length

Word Parity

Number of Stop Bits

Handshaking Protocol

In addition to the port settings, the serial interface cable wiring must have

specific connections (pin-outs) for proper data exchange between the host

and printer. The different serial cable pin-outs, suggested applications, and part

numbers are shown below (contact your reseller for ordering information).

Serial Interface Cable Listing (all models, except as noted)

Null Modem (MXM)

“PC” (DB9P) to Printer

Part Number 556000

Part Number 556001

For connection to other DCE equipment.

Flow control is only Xon/Xoff.

For connection to a PC compatible with

DB9P communication ports. Flow control

can be either Xon/Xoff or CTS/DTR.

“PC” (DB25P) to Printer

RS-422 Connection^*

Part Number 556002

Part Number N/A

For connection to a PC compatible with

DB25 communication ports. Flow control

can be either Xon/Xoff or CTS/DTR.

Diagram provided only as a reference.

^*This optional interface is not available for

the 2461 model.

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3.1 Loading Media

Begin loading as follows:

•

Raise the Access Cover.

Rotate the Printhead Latch forward and raise the Printhead Assembly.

Slide the Media Guide out away from the frame and then lower it to the

down position.

•

If using roll media, the Media Hub can accept 3.0-inch (76mm) and 1.5-

inch (38mm) cores. To use 1.5-inch cores, first slide off the 3 Inch Hub by

grasping and then pulling it firmly outward.

•

Proceed according to the type of media you are using: either go to Section

3.1.1 for Roll Media or go to Section 3.1.2 for Fan-Fold Media.

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3.1.1

Roll Media

This loading method is roll type media applications. To load:

Slide the Roll Media

onto the Media Hub

until it rests against the

Backstop.

•

Route the media as

shown:

under

the

Media Idler, through

the Media Sensor, then

out the front of the

printer.

Raise and slide the

Media Guide over until

it rests lightly against the edge of the media.

•

Position the Media Sensor; see Section 3.2.

•

If your application uses thermal transfer media, load ribbon (see Section

3.3); otherwise continue.

‘

Lower the Printhead Assembly and rotate the Printhead Latch completely

back into the locked position. Close the Access Cover.

’

Turn ‘On’ the printer. After ‘Ready is displayed, press and hold the FEED

key until at least one label gap or mark is advanced; see Section 3.4.

If using less than full width media, adjust the Leveling Cam; see

Section 5.1.1.

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3.1.2

Fan-Fold Media

This loading method is for tag and fan-fold type media applications. To load:

•

Bring the media in through the Bottom or the Rear Media Slot. (If using

reflective stock, ensure that the mark is facedown.)

Depending upon the entry point, route the media as shown: if through the

Rear Media Slot, route the media over the Media Hub; or, if through the

Bottom Media Slot, route the media over the Media Rewind Hub.

Continue routing the media under the Media Idler, through the Media

Sensor and out the front of the printer.

•

Raise and slide the Media Guide over until it rests lightly against the edge

of the media.

•

Position the Media Sensor; see Section 3.2.

‘

If your application uses thermal transfer media, load ribbon (see Section

3.3); otherwise continue.

’

Lower the Printhead Assembly and rotate the Printhead Latch completely

back into the locked position. Close the Access Cover.

“

Turn ‘On’ the printer. After ‘Ready is displayed, press and hold the FEED

key until at least one label gap or mark is advanced; see Section 3.4.

If using less than full width media, adjust the Leveling Cam; see

Section 5.1.1.

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3.2 Media Sensor Adjustment

The Media Sensor needs to be positioned so that the printer can detect the

presence of media and the top-of-form (except for continuous stock, where the

TOF is set through programming; see Label Length, Section 4.1.2). To adjust:

With media loaded, as described in Section 3.1.1 or 3.1.2, grasp the Slide

Tab and move the Sensor Eye Mark into position over media according to

the table below.

•

If loading media, return to the media loading instructions.

Media Sensor Selection and Adjustment

Sensing Required^*

Media Type

Die-cut

Notched

Sensor Eye Mark Position

Near the middle of the label

Centered over the notch

Gap

Reflective

Continuous

Centered over the black mark

Near the middle of the media

Reflective

Continuous

^*See Section 4.1.2 for Sensor Type selection.

þ Note: Changes to the start of print position can be made using the Print

Control/Row Adjust or Row Offset (see Section 4.1.3).

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3.3 Loading Ribbon

Ribbon is required with thermal transfer media. Depending upon the type of

Ribbon Supply Hub (see the next page for examples), the printer must use either

ribbons with the ‘coating side in’ or ribbons with the ‘coating side out’. To load:

þ Note: Using a ribbon that is slightly wider than your media (and liner, if any)

will help protect against printhead wear.

With the access cover raised and the printhead assembly up, position the

ribbon to be dispensed in the direction appropriate for the Ribbon Supply

Hub.

•

Slide the ribbon onto the Ribbon Supply Hub until it rests against the hub’s

flange.

Route the ribbon under the Ribbon Idler, out the front of the printer and

then up around to the Ribbon Take-Up Hub, winding it several times in a

clockwise direction to secure it in place.

•

If loading media, return to the media loading instructions. Otherwise, lower

the Printhead Assembly and rotate the Printhead Latch completely back into

the locked position. Close the Access Cover.

Removal:

When the supply is exhausted, pull the empty core from the Ribbon Supply

Hub and discard it. To remove used ribbon: grasp the Ribbon Take-Up Hub,

pull outward, then squeeze to collapse the hub and take off the ribbon.

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þ Note: Directional Arrows near the Ribbon Supply Hub indicate the correct

ribbon route. Ribbon is available with the ink (coating) layer wound ‘in’

or ‘out’. These types are not interchangeable for use with the printer.

Ribbon Routing Diagrams

‘Coating Side In’ Ribbon Supply Hub

‘Coating Side Out’ Ribbon Supply Hub

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3.4 Quick Media Calibration

When ‘Uncalibrated’ is displayed, follow the Media Sensor Calibration

procedure in Section 5.0.

At the factory, the printer is calibrated to sense a wide range of media types.

Quick Media Calibration fine-tunes the media sensor for your gap, notch or

reflective media application (this is not required for continuous media). Perform

this calibration during initial set-up or after changing your media type. To

calibrate:

•

Ensure that media is loaded (see Section 3.1), that the Media Sensor is

adjusted (see Section 3.2), and that the printer is idle.

Press and hold the FEED key. The printer will begin advancing media;

allow at least one label gap or mark to advance under the sensor during

this process.

Upon successful completion, the ‘Calibration Completed’ message will flash;

the printer will feed to the next label TOF and ‘Ready’ will be displayed. (A

‘Warning Low Backing’ message may appear if using notched media or media

on a transparent liner; however, the calibration was successful).

þ Note: Media containing large gaps may require a change in the ‘Paper Out

Distance’ setting; see Section 4.1.2.

Calibration Hints:

In certain cases, the printer may have trouble differentiating between the label

and liner. If the printer stops feeding in the middle of a label or if ‘Cannot

Calibrate’ is displayed, try calibrating over a longer distance:

•

Press and hold the FEED key to allow two gaps or marks to advance under

the sensor.

If the printer continues to stop in the middle of a label, or if ‘Cannot Calibrate’

is displayed again:

•

Press and hold the FEED key to allow three or more gaps or marks to

advance under the sensor.

If this method also fails, see Media Sensor Calibration, Section 5.0.

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3.5 Outputting Labels

In addition to directly outputting labels from the printer, there are several

optional output configurations available.

3.5.1

Rewinding

With the Internal Media Rewinder option, the printer can wind the printed labels

and backing material. To rewind labels:

þ Note: When winding labels, do not allow the outer diameter of the roll to

exceed 6 inches (154 mm) on the Media Rewind Hub.

•

Remove the Front Fascia.

Remove the Tear Plate by

first removing the

Thumbscrew.

Position the Rewind Plate

on the printer and install and

tighten the Thumbscrew.

•

If installed, remove the

Rewind Retainer and Media

Clip from the Media

Rewind Hub (see drawing

next page).

•

Load media as described in Section 3.1, press the FEED key and advance

approximately 20 inches (51 cm) of media.

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‘

’

Route the media back to the Media Rewind Hub, as shown below.

Insert the leading edge into a Slot on the Media Rewind Hub then insert the

Media Clip into a Slot to secure it in place.

“

”

Position the Rewind Retainer lightly against the edge of the media on the

Media Rewind Hub. Tighten the Thumbscrew to secure the retainer in

place.

Manually rotate the Media Rewind Hub to remove any slack in the media.

Close the Access Cover.

Removal:

Remove the Rewind Retainer and Media Clip. Grasp the end of the hub. While

pulling outwardly, squeeze the hub together to collapse it and then slide off the

labels.

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3.5.2

On-Demand Dispensing

When equipped with the Peel and Present option, labels are dispensed from the

printer one at a time, separated automatically from the liner for immediate

application.

•

With the Peel and Present

Mechanism installed on the

printer, pull outward on the

Latch and allow the Roller

Bracket to swing forward.

With media loaded as

described in Section 3.1, press

the FEED key to advance

approximately 20 inches (51

cm) of media. Remove all of

the labels from the backing

material.

Route the backing material through the Roller Bracket as shown (the

backing should go under the top black roller, then out).

•

Raise the Roller Bracket up to its latched position.

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•

If installed, remove the Media Clip and the Rewind Retainer from the

Media Rewind Hub. Route the Backing Material around the Media Rewind

Hub, as shown.

‘

’

Insert the leading edge into a Slot on the Media Rewind Hub then insert the

Media Clip into a Slot to secure it in place.

Position the Rewind Retainer lightly against the edge of the backing on the

Media Rewind Hub. Tighten the Thumbscrew to secure the retainer in

place.

“

Manually rotate the Media Rewind Hub to remove any slack in the media.

Close the Access Cover.

For on-demand printing, ensure that the Present Sensor has been

enabled; see Section 4.1.4.

Removal:

Remove the Rewind Retainer and Media Clip. Grasp the hub. Pull the hub

outward then squeeze to collapse it and slide off the backing material.

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3.5.3

Cutting

When equipped with one of the cutter options, cut labels are dispensed from the

printer.

•

Ensure the leading edge of media is clean, straight and firmly attached to the

liner.

Load media according to Section 3.1, except route the media out through the

Opening of the Cutter Assembly.

Ensure the Cutter has been enabled; see Section 4.1.4.

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4.0 Operation

The front panel is comprised of three indicator lights, a Liquid Crystal Display

and five mode-dependant keys. The selectable modes (Ready, Menu and Quick

Test) and the related functions of the printer keys are detailed below.

4.0.1

Ready Mode: Normal Operation (Ready Light ‘On’)

The PAUSE key temporarily suspends printing.

Pressing again will return the printer to normal

operation.

•

The FEED key advances one label, and clears any

corrected faults.

Pressing and holding cause the printer to perform

a Quick Media Calibration; see Section 3.4.

The CANCEL key ‘pauses’ the printer and then

prompts you for confirmation. If yes, the current

job is cancelled. The printer remains paused.

Pressing and holding four seconds will reset the

printer and clear temporary host settings (soft

reset).

•

The MENU key toggles between the Ready and

Menu Modes. In the Ready Mode, pressing and

holding four seconds will change the display

contrast.

•

The TEST key enters (or exits) the Quick Test

Menu.

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4.0.2

Menu Mode: Configuration (Ready Light ‘Flashing’)

The DOWN ARROW key scrolls to the previous

menu item on the same menu level. It also

decrements numerical values in most menu

selections.

•

The UP ARROW key scrolls to the next menu

item. It also increments numerical values in most

menu selections.

The ENTER key selects the function, item or

displayed value. It also moves between selections

within multiple parameter fields.

•

The ESCAPE key moves to the previous menu

level, and finally back to the Ready Mode.

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4.0.3

Quick Test Mode: Print Test Labels

þ Note: The Quick Test Mode functions are disabled while processing data

from communications interfaces until the Host Timeout value expires.

The DOWN ARROW key scrolls to the previous

test function.

•

The UP ARROW key scrolls to the next test

function.

The ENTER key will change the selected test label

quantity of 2, 100, 1000, or 9999 (except the

‘Configuration Label’, quantity of one). Holding

down the key scrolls quantities.

•

The ESCAPE key will exit the Quick Test Mode

without printing.

•

The TEST key will print the selected test label at

the selected quantity. During test label printing,

this key also functions as a cancel key (the printer

will prompt you for confirmation before

cancellation occurs).

You can program a time delay between the printing of test labels using

the ‘Print Test Rate’ feature; see Section 4.1.7.

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4.0.4

Indicator Lights

‘On’ indicates that the printer is powered ‘On’

and, after initialization, it indicates the Ready

Mode.

‘Slow Flashing’ indicates the Menu Mode.

‘Fast Flashing’ indicates data is being received

and processed.

•

‘On’ indicates a ‘Paused’ condition.

‘Slow Flashing’ indicates a Warning.

‘Fast Flashing’ indicates a Fault.

(For a list of these messages, see Section 6.1.)

4.0.5

LCD

Œ Liquid Crystal Display

The display provides several types of information:

• Following

brief power-up sequence

(initialization), the ‘Ready’ message.

• The time and date, if the printer has received it

from one of the following: the host, the front

panel setting, or the Time and Date option.

• A label counter during a batch print job.

• The Menu System when in the Menu Mode.

• Any prompt, condition, downloading, warning,

or fault message.

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4.0.6

Resetting the Printer

Depending upon the method used, there are three reset levels possible:

4.0.6.1

Soft Reset

To reset the printer and clear any temporary host settings:

With the printer ‘On’, press and hold the CANCEL key for approximately four

seconds.

4.0.6.2

Level One Reset

To return the printer to the factory default settings or, if saved, to restore the

Factory Setting File:

•

Turn ‘Off’ the printer.

Press and hold the PAUSE and CANCEL keys while turning ‘On’ the

printer; continue to depress the keys until the ‘SYSTEM RESET’ message

flashes.

þ Note: This reset has the same effect as the System Settings/Set

Factory Defaults selection in the menu system. (See Section 4.1

for a listing of the factory default settings and Section 4.1.5 for

information about the Factory Setting File.)

4.0.6.3

Level Two Reset

To return the printer to the factory default settings, and clear all the calibration

and adjustment parameters:

•

Turn ‘Off’ the printer.

Press and hold the PAUSE, FEED, and CANCEL keys while turning ‘On’

the printer; continue to depress the keys until the ‘SYSTEM RESET’

message flashes.

þ Note: After executing a Level 2 Reset, the media calibration must be

performed; see Section 5.0. A listing of the factory default

settings can be found in Section 4.1.

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4.1 The Menu System

Printer operation can be controlled through the user interface, allowing the

operator access to these six menu system branches:

•

Media Settings

Print Control

Printer Options

System Settings

Communications

Diagnostics

While in the menu system, the current selection will be indicated with the ‘*’

symbol next to the displayed item on the LCD, and selections designated with

the ‘§’ symbol will require a printer reset before becoming effective. Changes

made can be saved so that, in the event that power is lost or removed, the new

settings will be retained. A reset will be automatically invoked when exiting the

menu system and answering ‘Yes’ to the ‘Save Changes’ prompt.

The same functional commands from the host computer may, in some cases,

override the printer’s menu settings. In addition, as a security feature for the

prevention of accidental or unauthorized changes, the menu system has a

password protection feature.

þ Note: In the following subsections, the factory default settings are denoted

with the ‘²’ symbol. Selections denoted with the ‘♦’ symbol can only

be changed through the menu system - all other selections can be

overridden by host software commands. Consult the Programmer’s

Manual for specific information.

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4.1.1

Entrance and Exit Prompts

With ‘Ready’ displayed on the LCD, press the

Mode.

key to enter the Menu

þ Note: While in the Menu Mode, the printer will stop processing new DPL

(or bitmapped) data.

MENU MODE

Depending upon the configuration of the

printer, the following Entrance and Exit

Prompts may be displayed when accessing

or leaving the Menu System.

ENTER PASSWORD

0 0 0 0

You are attempting to enter the Menu Mode.

Security has been enabled and now the

correct user-definable password is required

for access the Menu Mode functions.

KEEP HOST CHANGES?

ENTER = YES

You are now entering the Menu Mode.

Existing Host commands have affected the

configuration of the printer. Pressing

ENTER will save these changes; otherwise,

the printer will revert to previously saved

settings.

SAVE CHANGES?

ENTER = YES

You are now exiting the Menu Mode, but

have made changes to the printer’s settings.

Pressing ENTER will reconfigure your

printer according to these changes;

otherwise, the printer will revert to

previously saved settings.

þ Note: If changes have been made that

require a reset, the printer will

automatically invoke that reset.

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4.1.2

Media Settings

MEDIA TYPE

DIRECT THERMAL

Selects the printing method.

For use with heat sensitive media.

²THERMAL TRANSFER

For use with media requiring a ribbon to

create an image.

SENSOR TYPE

²GAP

Selects the top-of-form (TOF) sensing

method for the media.

The printer recognizes the TOF by sensing

gaps in the media.

CONTINUOUS

REFLECTIVE

No TOF sensing. The LABEL LENGTH

setting determines the length.

The printer recognizes the TOF by sensing

reflective (black) marks on the media.

LABEL LENGTH

²04.00in (0-99.99)

When the Sensor Type is set to Continuous,

this value is used to determine the TOF.

MAXIMUM LABEL LENGTH Sets the maximum length between TOF

marks (gap or reflective). If this limit is

exceeded, a top of form fault is declared.

²16.00in (0-99.99)

PAPER OUT DISTANCE

²00.25in (0-99.99)

Sets the length of travel before an Out of

Stock condition is declared.

LABEL WIDTH

Sets the maximum limit for the printable

surface width. Objects extending beyond this

limit will not print; see Appendix C for the

default values.

Adjusts the printer to sense your media.

SENSOR CALIBRATION ♦

PERFORM CALIBRATION

The user follows steps to allow the printer to

calculate the empty, gap (or mark), and

paper values to set the media sensor.

The user directly inputs the best values to

adjust the media sensor.

Sets threshold values for the media sensor

parameters. Manual entry for paper, gap (or

mark), and empty thresholds.

ADVANCED ENTRY

SENSOR LEVELS

SENSOR GAIN

Observe A/D reading and set SENSOR

GAIN. Adjusts the sensitivity of the sensor for

custom label stock.

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4.1.3

Print Control

Refer to Section 2.1.1 for detailed information on print quality controls.

HEAT

Controls the ‘burn-time’ of the printhead.

This is the equivalent of Heat Setting on most

label software programs.

²10 (0-30)

PRINT SPEED

FEED SPEED

Controls the rate of label movement during

the printing process; see Appendix C.

Controls the rate of label movement between

printing areas; see Appendix C.

REVERSE SPEED

Controls the rate of label movement during

backup positioning for start of print, cutting

or present distance; see Appendix C.

ROW OFFSET

²00.00in (0-99.99)

Shifts the vertical start of print position. This

is the user setting for row adjustment.

COLUMN OFFSET

²00.00 in (0-99.99)

Shifts the horizontal, left-justified start of

print position to the right without shifting the

Label Width termination point to the right.

This is the user setting for Column Adjust.

PRESENT DISTANCE

²0.00 in (0-4.00)

Sets the label stop position past the start of

print. When the next label format is received,

the printer will automatically backfeed to the

start position. If a quantity of more than one

label is printed without a present sensor

enabled, or if the present distance is set to

zero, the printer will operate without

reversing.

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Print Control (continued)

These factory adjustments independently

change the listed parameters to finely tune the

printer and compensate for slight mechanical

differences sometimes evident when multiple

printers share label formats. In addition, each

of the following adjustments has no factory

default setting and restoring factory defaults

will NOT affect these settings.

CUSTOM ADJUSTMENTS ♦

DARKNESS

Controls the printhead strobe time to fine-

tune the HEAT setting.

(1-64)

ROW ADJUST

XXX DOTS (0-128)

Shifts the vertical start of print position

upward in dots to fine-tune the ROW

OFFSET setting; see Appendix C.

COLUMN ADJUST

XXX DOTS (0-128)

Shifts both the horizontal start of print

position and the LABEL WIDTH termination

point to the right in dots to fine-tune the

COLUMN OFFSET setting; see Appendix C.

Adjusts the label stopping position in dots to

fine-tune the PRESENT DISTANCE setting;

see Appendix C.

PRESENT ADJUST

XXX DOTS (0-128)

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4.1.4

Printer Options

MODULES

Memory available for user storage of

graphics, fonts and label formats. (The

physical presence of the respective memory

module must be detected to show the function

selections for that module in the menu

system.) See Appendix C for a listing of all

possible modules.

PRINT DIRECTORY

Prints a label directory of selected, or of all

available modules, the available space on

these modules, the files present, and the type

of module and files.

PRINT FILE

The user may select from a list of available

files for sample printing.

FORMAT MODULE

The user may select from a list of available

modules for formatting – all data will be

erased.

DELETE FILE

The user may select from a list of available

files for deleting (protected modules will not

appear). Bytes will NOT be retrieved until the

module that contained the deleted file is

packed.

PACK MODULE

Packing the module removes files marked as

deleted and defragments existing file

structures to recover space.

PRESENT SENSOR

Used for on-demand label dispensing, where

a printed label blocking the sensor will

inhibit further printing until removed. (The

physical presence of the Present Sensor must

be detected to show the ENABLE/DISABLE

selections.)

ENABLED

Enables the sensor for on-demand printing.

²DISABLED

NOT INSTALLED

Disables the sensor.

No sensor is detected.

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Printer Options (continued)

CUTTER

Used to cut media into separate labels. (The

physical presence of a cutter must be

detected to show the ENABLE/DISABLE

selections.)

ENABLED

Enables label cutting.

Disables the cutter.

No cutter is detected.

²DISABLED

NOT INSTALLED

GPIO PORT

Model dependant option used to interface the

printer to an external controlling device (see

Appendix D).

GPIO

Input control signal is required to print a

label.

ENABLED

²DISABLED

END OF PRINT

ACTIVE LOW

ACTIVE HIGH

LOW PULSE

HIGH PULSE

Enables external signal control.

Disables the GPIO.

Programmable signal output.

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4.1.5

System Settings

CONFIGURATION FILE

Options for storage and recall of printer

configuration files. See Appendix F for

details.

RESTORE AS CURRENT

Provides a list of available configuration

files. Selecting a file from the list causes a

printer reset; afterward, the printer is

configured according to the activated file.

Saves the entire effective configuration of

the printer to a file. Unique names with up

to nineteen characters are possible.

Provides a list of available configuration

files. Files selected are immediately

removed, freeing the module.

SAVE SETTING AS

DELETE FILE

þ Note: A currently activated file cannot

be deleted.

FACTORY SETTING FILE

Provides a list of available configuration

files. The selected file will be restored

whenever a Level 1 reset is performed; see

Section 4.0.6.2.

INTERNAL MODULE

²1024 KB

Sets the number of 1K blocks allocated for

the internal RAM ‘D’ module. Available

memory dependent upon model; see

Appendix C.

DEFAULT MODULE

²D

Sets the default module used to store files

when no other module is specified; see

Appendix C.

SCALEABLE FONT CACHE Sets the number of 1K blocks allocated for

the scaleable font engine. Available memory

²312 KB

dependent upon model; see Appendix C.

SINGLE BYTE SYMBOLS

Selects the code page used to print single

byte fonts unless otherwise specified in

DPL.

²PC_850 MULTILINGUAL

61 selectable sets are standard; see the

Programmer’s Manual for details.

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System Settings (continued)

DOUBLE BYTE SYMBOLS When equipped with the ILPC option, this

selects the code page used to print double

byte fonts unless otherwise specified in

DPL; see the Programmer’s Manual for

details.

JIS

Japanese Industry Standard

Shift Japanese Industry Standard

Extended UNIX Code

SHIFT JIS

EUC

²UNICODE

Unicode (including Korean)

Government Bureau Industry Standard;

Chinese (PRC)

BIG 5

Taiwan encoded

TIME AND DATE

Allows the user to set Time and Date.

MEDIA COUNTERS

Internal record of inches printed and time of

use.

ABSOLUTE COUNTER

Shows the number of inches printed since

being set at the factory. Not resettable by the

user.

RESETTABLE COUNTER

RESET COUNTER

The number of inches printed since the last

reset. User may reset.

Resets the resettable counters to zero.

PRINT CONFIGURATION

Prints the effective configuration of the

system. In addition, if settings were changed

that require a reset to become effective, this

will be indicated with the ‘§’ symbol.

A ‘•’ symbol next to the printed item

indicates that it was changed via the host

but not saved in non-volatile memory.

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System Settings (continued)

CONFIGURATION LEVEL

To upgrade the application program

(resident software) version of the printer,

the hardware and software compatibility

levels must match for the update to be

accepted. This information is displayed

here; it is also printed on a configuration

label.

PRINTER KEY

Each printer has a unique KEY number in

the following form:

vvvv-wwxx-yyyyyy-zzz

Where:

vvvv – represents the model number of

the application loaded

wwxx – represents the hardware

software feature level, where:

ww – represents the hardware

feature level of the main

board:

PA = PCB 51-2178-xx

TB = PCB 51-2301-xx

xx – represents the software

feature level:

10 = Standard DPL

11 = 2461

20 = Internal CG Times

Font

The printer will accept

software feature levels up to

the ‘xx’ value. (This feature

level requires authorization

to upgrade.)

yyyyyy – is a manufacturing date code

zzz – is a unique time stamp

UPGRADE PRINTER CODE

This function is used to upgrade the

software feature level of the printer,

authorization is required.

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System Settings (continued)

SET FACTORY DEFAULTS Parameters in this menu listing with the ‘²’

symbol are the designated defaults.

SET FACTORY DEFAULTS

Overwrite the current settings with the

factory default settings or, if selected, will

restore the Factory Setting File.

þ Note: The reset will be automatic. If no

Factory Setting File is used, all menu

settings will be restored except CUSTOM

ADJUSTMENTS, and the media and ribbon

sensor calibrations.

FORMAT ATTRIBUTES

Affects the manner in which overlapping text

and graphics are treated as the label is

printed. Consult the Programmer’s Manual

for details.

TRANSPARENT

Intersecting text strings, images, and bar

codes will not be printed. (An odd number of

overlapping objects will print.)

²XOR

Intersecting text strings, images, and bar

codes print on top of one another.

OPAQUE

Interacting text strings, images, and bar

codes are obliterated by those formatted

last. Each character cell is treated as

opaque.

Instructs the printer whether to pre-image

the label format.

IMAGING MODE ♦

þ Note: This selection can affect the

accuracy of time-stamped labels and label

throughput.

²MULTIPLE LABEL

The printer images multiple labels as

memory permits, achieving the fastest

throughput; however, if time-stamping, the

time will reflect the moment the label is

imaged rather than when actually printed.

The printer images the next label only after

the previous label has been successfully

printed. Single processing provides time-

stamps that are more accurate, but it slows

label throughput time.

SINGLE LABEL

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System Settings (continued)

PAUSE MODE

When enabled, Pause Mode suspends

printing between each label until the

PAUSE key is pressed.

ENABLED

Printer requires operator to press the

PAUSE key after each label.

²DISABLED

Printer completes label batch without

pausing between labels.

Provides the user with the ability to

password protect all printer settings made

through the operator panel.

SECURITY ♦

SELECT SECURITY

Enable or disable the menu system’s

security feature.

ENABLED

Password protected.

²DISABLED

No protection.

MODIFY PASSWORD

Modify the password required to access the

menu system when security is enabled.

UNITS OF MEASURE

Selects the measurement system in which

the system’s settings are represented in the

menu system and on configuration labels.

Metric standard: Lengths in millimeters and

Counters in centimeters.

METRIC

²IMPERIAL

Inch standard: Lengths and Counters given

in inches.

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System Settings (continued)

þ Note: As indicated, the following menu selections will only appear

according to the model of your printer.

PLUS EMULATION

This instructs the firmware to process

specific DPL data as would the Prodigy

Plus^®printer without all of the

variations.

ENABLED

This list of exceptions will be updated

with new firmware releases:

• Data Terminator – I 2 of 5 Barcodes

(IDs D, J, and L), the first non-

numeric character processed will

terminate the barcode data field.

• Bar Size – I 2 of 5 Barcode (ID L),

when the bar size is specified greater

than P (25), the size is automatically

decreased to 10.

• Human Readable Fonts – The EAN

and UPC barcodes (IDs B, C, F, G,

M, and N) print a fixed font size.

• The column position, bar code

height, line width, and column offset

commands are interpreted as 200

DPI calculations.

²DISABLED

The above exceptions are disabled.

ALLEGRO EMULATION

This instructs the firmware to process

specific DPL data as would the

Allegro^®printer without all of the

variations.

ENABLED

The row position is calculated based on

194 DPI.

²DISABLED

The above exception is disabled.

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System Settings (continued)

þ Note: As indicted, the following menu selections will only appear according

to the model of your printer.

DPI EMULATION

²DISABLED

For users who want to print DPL files

intended for a 203 or 300 DPI printer.

Label formats interpreted as intended

for 600 DPI.

300 DOTS PER INCH

203 DOTS PER INCH

Label formats interpreted as intended

for 300 DPI.

Label formats interpreted as intended

for 203 DPI.

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System Settings (continued)

SOP EMULATION

Enables the <STX>O and <STX>f print

positioning commands to allow backward

compatibility with label formats designed

for other printers. (When changing these

values, the printer will automatically feed

two labels to setup the new print position.)

Emulates the Prodigy Plus^®printer.

110 (PRODPLUS)

220 (ALLEGRO)

250 (PRODIGY)

²DISABLED

Emulates the Allegro^®printer.

Emulates the Prodigy^™printer.

No emulation, natural start of print position.

BACK AFTER PRINT

When the present distance is set with the

cutter, present sensor or GPIO option

enabled, this setting determines the timing

of the label back up.

ENABLED

Commands the printer to immediately back

up the label after the cut operation, the

GPIO start of print signal is received, or the

present sensor is clear. It provides the

advantage of faster throughput.

²DISABLED

The printer will not initiate repositioning

until the next label is ready to print. May

help prevent the curling of the label edge.

Selects the language in which the menu

system messages and configuration label

are shown. Only languages that are resident

will be available.

MENU LANGUAGE ♦

²ENGLISH

FRENCH

English

French

ITALIAN

Italian

GERMAN

German

SPANISH

Spanish

USER DEFINED

User defined, downloaded language(s).

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4.1.6 Communications

Controls the communications settings for

Serial Port A.

SERIAL PORT A♦

BAUD RATE

Determines the serial communication rate.

38400

28800

19200

²9600

4800

2400

38400 bits per second

28800 bits per second

19200 bits per second

9600 bits per second

4800 bits per second

2400 bits per second

1200 bits per second

Sets the data flow control (handshaking)

method.

1200

PROTOCOL

²BOTH

SOFTWARE

HARDWARE

NONE

Uses both handshaking methods.

XON/XOFF

CTS/DTR

No flow control is used.

Sets Word parity

PARITY

²NONE

ODD

No parity

Odd parity

EVEN

Even parity

Sets Word length

DATA BITS

²8

Seven bit Word length

Eight bit Word length

Sets the number of stop bits

STOP BITS

²1

One stop bit

Two stop bits

Same as Serial Port A, for an optional

connection. If not present, this displays

‘NOT INSTALLED’ when accessed.

SERIAL PORT B♦

Controls the communications settings for

Parallel Port A.

PARALLEL PORT A♦

PORT DIRECTION

Determines if messages are sent from the

printer to the host via the parallel port.

One-way printer communication.

²UNI-DIRECTIONAL

BI-DIRECTIONAL

Enables IEEE 1284 back-channel operation.

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Communications (continued)

Same as Parallel Port A, for an optional

Ethernet connection. If not present, this

displays ‘NOT INSTALLED’ when accessed.

PARALLEL PORT B♦

þ Note: If the ‘LOCKED’ message appears when attempting to access the NIC

ADAPTER menu, the printer may have active print requests or multiple

users may be trying to access these parameters (for example, during

simultaneous telenet sessions).

Network Interface Card Adapter (optional).

If not present, this displays ‘NOT

INSTALLED’ when accessed.

NIC ADAPTER♦

NIC

Adapter

firmware

version

V3.6/5(010212) DM or later is required to

support the described functionality.

After making changes to these parameters,

save the changes, exit the menu system, and

cycle the printer’s power ‘Off’ and ‘On’ for

the changes to take effect.

þ Note: With the NIC Adapter installed, a

boot process (taking up to two minutes,

depending upon the configuration) must

completed

before

the

printer

recognizes the option as ‘installed’. During

this time, the NIC Adapter will not be

accessible

configurable;

"NOT

INSTALLED" will be indicated when in the

menu system or on a Configuration Label.

After the process, you will be able to

configure the options provided using the

menu system.

IP ADDRESS

The static IP address of the NIC Adapter.

This is in standard dotted-decimal format.

The static subnet assigned to the NIC

Adapter.

The network gateway address the NIC

Adapter should use.

SUBNET MASK

DEFALUT GATEWAY

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Communications (continued)

PROTOCOL

The network protocols recognized by the

NIC Adapter.

This protocol is always supported.

Local Area Transport is a DEC VMS

network protocol that requires a LAT

license number.

LAT

²ENABLED

Protocol is enabled by default.

DISABLED

Ignore LAT protocol. Select this option if

LAT is not needed.

MOP

²ENABLED

Enables the DEC MOP protocol.

DISABLED

Ignore the MOP protocol. Select this option

if MOP is not needed.

APPLETALK

²ENABLED

The AppleTalk protocol is enabled by

default.

DISABLED

NETWARE

Ignore the AppleTalk protocol. Select this

option if AppleTalk is not needed.

Allow the printer to be driven from an NDS

Novell Print Queue.

²ENABLED

Netware is enabled by default.

DISABLED

Ignore the Netware protocol. Select this

option if Netware is not needed.

LAN MANAGER

²ENABLED

Enable DLC/LAN Manager protocol.

Ignore LAN Manager protocol.

DISABLED

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Communications (continued)

DISCOVERY

This is the address discovery method used

by the NIC Adapter if a static address is not

utilized. If no server for any of the discovery

methods is found, the static value specified

above is used.

þ Note: For faster NIC Adapter boot times,

disable any discovery methods not used.

DHCP

Dynamic

Host

Control

Protocol.

Automatically assign IP address from a

DHCP Server.

²ENABLED

DHCP is enabled by default.

WARNING! An IP Address assigned by a

DHCP has precedence over any static IP

Address stored in the NIC Adapter.

DISABLED

BOOTP

Disable DHCP.

þ Note: Select this option to insure any

static IP stored is used by the NIC Adapter.

UNIX based automatic IP address

assignment controlled by a BOOTP server.

²ENABLED

BOOTP is enabled by default.

DISABLED

Disable BOOTP.

RARP

Reverse Address Resolution Protocol.

RARP is enabled by default.

²ENABLED

DISABLED

Disable RARP. This should be selected if

RARP is not needed.

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Communications (continued)

HOST SETTINGS

Settings which affect all communications

with a host.

HOST TIMEOUT ²10

SEC (1-60)

The number of seconds a communications

port must be idle before the printer may

process data from a different port. This

value is also used to “timeout” an image /

label format download.

CONTROL CODES ♦

²STANDARD CODES

ALTERNATE CODES

ALTERNATE CODES 2

ALTERNATE CODES 3

FEEDBACK CHARACTERS

Allows the operator to change the prefix of

the software commands interpreted by the

printer.

Hex 01 = SOH command; Hex 02 = STX

command; count-by = ^; Hex 1B = ESC;

Hex 0x0D = Carriage Return

Hex 5E = SOH command; Hex 7E = STX

command; count-by = @; Hex 1B = ESC;

Hex 0x0D = Carriage Return

Hex 5E = SOH command; Hex 7E = STX

command; count-by = @; Hex 1B = ESC;

Hex 0x7C = Carriage Return

Hex 5E = SOH command; Hex 23 = STX

command; count-by = @; Hex 1B = ESC;

Hex 0x0D = Carriage Return

Returns a Hex 1E, [RS], after each label

successfully prints, and a Hex 1F, [US],

after each batch of labels is printed.

ENABLED

Feedback characters are sent to the host.

²DISABLED

No feedback characters are sent.

ESC SEQUENCES

Allows data containing invalid ESC control

code sequences to be processed.

²ENABLED

Normal printer operating mode.

DISABLED

ESC sequences are ignored and the data is

processed. Bitmapped font downloads are

disabled in this mode.

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Communications (continued)

HEAT COMMAND

Allows the user to disable the DPL Heat

Command, providing compatibility with

other printers.

²ENABLED

Normal printer operating mode.

DISABLED

DPL Heat Commands are ignored. The heat

value is controlled via the menu setting; see

Print Control, Section 4.1.3.

SPEED COMMANDS

Allows the user to disable the DPL speed

commands (Print, Feed, and Reverse).

Normal printer operating mode.

²ENABLED

DISABLED

DPL speed commands are ignored. The

print, feed and reverse speeds are controlled

via the menu setting; see Print Control,

Section 4.1.3.

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4.1.7

Diagnostics

HEX DUMP MODE

Most commonly used for troubleshooting.

Prints data and instructions received from

the host rather than interpreting them as

label formats; see Section 6.2.

ENABLE

Prints raw ASCII data received from the

host rather than executing the commands.

Executes and prints label formats (normal

operating mode).

²DISABLE

OPTIONS TESTING

TEST PRESENT SENSOR

TEST CUTTER

Tests currently installed options

Performs a functional test of the Present

Sensor circuitry.

Performs a functional test of the optional

cutter mechanism and circuitry.

The cutter will cycle 1, 10 or 100 times

(selectable). The results of each attempt

will be displayed.

PERFORM TEST

1 TIME

MONITOR GPIO INPUT

TEST GPIO OUTPUTS

PRINT TEST RATE

²0 (0-120)

(MIN) The number of minutes to delay between

the printing of batches of labels in Quick

Test Mode.

SENSOR READINGS

Analog Sensor readings are displayed.

Live sensor values are displayed. View

can be toggled with forward and reverse

keys. Maximum values are shown in this

example: thermistor sensor, transmissive

(gap) media sensor (TRAN is replaced

with REFL when the SENSOR TYPE is set

to ‘reflective’), ribbon sensor, 24 volt

power supply sensor.

THR TRAN RIBM 24V à

255 255 255 255

Present sensor, head down sensor,

printhead ranking resistor.

ß PS HD RANK

255 255 255

RIBBON SENSOR LIMITS

Displays ribbon sensor ADC low and high

values used for motion detection.

Approximate default values are shown

here (actual values will vary).

RIBBON ADC LOW HIGH

070 164

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4.2 Display Messages

The printer displays several different types of information (if not in the menu

system or Quick Test Mode):

User Prompts and Condition Messages (also see Section 4.1.1 for a listing

of the Enter/Exit Prompts)

Application and Boot Loader Updating Messages (see Section 5.4 and 5.5)

Fault and Warning Messages (see Section 6.1)

4.2.1

User Prompts and Condition Messages

User Prompts alert the operator to a required action. Condition Messages are

used to indicate an operational state.

User Prompts and Condition Messages

Displayed Message

Description

Condition(s)

The printer is trying to Occurs when the FEED key

clear a fault condition. is pressed after the

correction of a fault.

A media calibration is The FEED key was pressed

being performed.

and held.

The CANCEL or

The current print batch will

TEST key was pressed be cancelled if ENTER is

during a batch job.

pressed; the remaining

labels will not be printed.

The printer is paused The printer is in a paused

or offline.

condition.

The Present Sensor option

is enabled and a label

blocks the sensor. Remove

the label to continue

printing.

A label is awaiting

removal.

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User Prompts and Condition Messages (continued)

Displayed Message

Description

Condition(s)

Normal power-up and Follows the ‘SYSTEM

soft reset condition.

RESET IN PROGRESS’

message after a reset or

power-up.

Normal power-up and Occurs when the user

soft reset condition.

resets the printer via the

host or Front Panel.

The media calibration Perform calibration; see

is not set. Section 5.0.

The print job is being Batch status indication,

processed.

updated with each label

printed.

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4.3 Quick Test Mode

This section explains the functions of the resident Quick Tests, accessible by

pressing the

key on the Front Panel.

þ Notes: (1) With the exception of the Configuration Label, all Quick Test

labels require 4-inch (102mm) wide media to print the entire format. If

using narrower media, change the Label Width setting (Section

4.1.2) to match your media’s width to avoid printing on the platen.

(2) During any Quick Test, press the

key to stop printing.

key or the

(3) Using the ‘Print Test Rate’ feature (Section 4.1.7), a time delay

can be set for printing labels in Quick Test Mode.

4.3.1

Print Quality Label

The Print Quality Label provides an indication of overall print quality at a pre-

selected heat and speed setting. This format consists of compliant bar codes in

fence and ladder orientations, assorted font sizes, and graphic fill patterns. These

can be used to ensure conformance, as well as aesthetics. To print a Print

Quality Label:

Œ Press the

• Use the

key.

key to

scroll to ‘Print Quality

Label’.

Ž Use the

key to

select a quantity; see Section

4.0.3.

• Press the

start printing.

key to

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4.3.2

Configuration Label

The Configuration Label provides valuable printer database information, as

detailed in Section 4.1.

þ Note: The Configuration Label content can vary with the application version

and printer model. To print all information, the media cannot be less

than 2 inches wide (51mm) and the Label Width setting must match the

width of the media being used (see Section 4.1.2).

To print a Configuration Label:

Œ Press the

• Use the

key.

key to scroll

to ‘Print Configuration’.

Press the

key to

start printing.

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4.3.3

Quick Ribbon Test Label

The Quick Ribbon Test Label features a compliant picket-fence bar code that

can be used to verify thermal transfer and print quality functions. To print a

Quick Ribbon Test Label:

Œ Press the

• Use the

Ž Use the

• Press the

key.

key to scroll to ‘Ribbon Test Label’.

key to select a quantity; see Section 4.0.3.

key to start printing.

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4.3.4 Dot Test Pattern Label

The Dot Test Pattern Label features patterns that exercise all of the thermal

elements (dots) of the printhead. The resulting label (see examples below) can

be an indication of the printhead’s condition. To print a Dot Test Pattern Label:

Œ Press the

• Use the

key.

key to scroll to ‘Dot Test Pattern’.

Ž Use the

key to select a quantity; see Section 4.0.3.

key to start printing.

• Press the

Good Test Pattern Label:

Even pattern consistency

indicates correct printhead

is operation.

Faulty Test Pattern Label:

Streaks indicate a dirty or

faulty

printhead.

See

Section 5.3.1 for cleaning

instructions.

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4.3.5

Validation Label

The Validation Label is another useful tool for evaluating overall print quality.

To generate a Validation Label:

Œ Press the

• Use the

Ž Use the

• Press the

key.

key to scroll to ‘Validation Label’.

key to select a quantity; see Section 4.0.3.

key to start printing.

4.3.6

User Defined Label

The User Defined Label will reprint the last label printed (unless the printer was

powered-off between the printing of the last label and the request to print a user

defined label). This label is recalled from the print buffer and can be any of the

Quick Test labels, a label format from the host, or a label format recalled from a

memory module.

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5.0 Media Sensor Calibration

In addition to the Sensor Type selection, Media Sensor calibration ensures that

each label is detected correctly and reliably. Perform calibration when the

‘Uncalibrated’ message is displayed. Two different methods are available to

calibrate the printer: Standard and Advanced Entry.

5.0.1

Standard Calibration

Standard Calibration is appropriate for most media types. During the process,

the printhead assembly can be raised for visual access to the media and media

sensor. In addition, displayed sensor readings can be used to indicate the best

position over the media, which is helpful when using small, position-critical

TOF notches or marks. Three readings are required:

•

Empty:

Gap (or Mark): Only the backing, notch, or reflective mark in the sensor.

Paper: The label (with the liner attached) in the sensor.

No media in the sensor.

To perform a Standard Calibration:

Step

Operator Action

Displayed Message

Comment

(Media should be loaded

and the appropriate

Sensor Type selected.)

Wait until the

printer initializes

(about six

seconds).

Turn ‘On’ the printer.

You are entering

Menu Mode.

Press the

key.

Raise the printhead

assembly.

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Standard Calibration (continued)

Step

Operator Action

Displayed Message

Comment

Press the key to

enter the Media Settings

menu.

See Section 4.1.2

for menu layout.

Press the

and scroll to ‘Sensor

Calibration’.

key

Press the

key to abort this

procedure.

Press the

key.

You are beginning

the standard

calibration

procedure.

Press the

key.

This sets the

parameter for the

‘empty’ value.

Remove the media from

the Media Sensor then

press any key.

Where ‘yyy’ is a

numerical value

representing the

current sensor

reading.

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Standard Calibration (continued)

Step

Operator Action

Displayed Message

Comment

Proceed according to

your media type:

This sets the

parameter for the

‘gap’ or ‘mark’

value.

Die-cut stock: strip the

media from the backing

and then reinsert it into

the sensor; adjust the

Sensor Eye Mark over

the center of the backing.

Or, for reflective media:

Where ‘yyy’ is a

numerical value

representing the

current sensor

reading: useful in

locating the best

sensor position.

Notched stock: adjust

the Sensor Eye Mark

over the center of the

notch.

þ Note: Never

position the

sensor over a

perforation when

recording a

Reflective stock: Adjust

the Sensor Eye Mark

over the center of the

facedown black mark.

sensor reading.

Continuous stock: go to

Step 8.

Press any key to

continue.

þ Note: Do not move the position of the Media Sensor after it has been

adjusted.

Position the label (and

backing, if any) under

the Sensor Eye Mark.

This sets the

parameter for the

‘paper’ value.

þ Note: If using

preprinted media,

ensure the label area

under the sensor is

free of preprinted text,

graphics or borders.

Where ‘yyy’ is a

numerical value

representing the

current sensor

reading.

Press any key to

continue.

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Standard Calibration (continued)

Step

Operator Action

Displayed Message

Comment

Observe the display.

The calibration

was successful.

See note below if

another message

was displayed.

Or, for reflective media:

Or, for continuous media:

10 Exit upon successful

calibration: Back out of

the menu tree by

The printer is now

ready to begin

printing.

repeatedly pressing the

key.

If this calibration

was not successful,

go to Section 5.0.2.

If using gap or reflective

media, press and hold

the FEED key. The

printer will begin

advancing media; allow

at least one label gap (or

mark) to advance under

the sensor.

þ Note: A ‘Warning Low Backing’ message indicates that the calibration was

successful with notched media or media on a transparent liner; see

Section 6.1 for details on this and other possible messages.

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5.0.2

Advanced Entry Calibration

Advanced Entry Calibration is the alternate method for special-case media

types. The procedure has two parts:

1) Using different sampling algorithms, displayed sensor readings have to be

listed for each label and TOF value.

2) From this data, the best algorithm is chosen; then those values are manually

entered for the ‘Paper’, ‘Gap’ (or ‘Mark’), and ‘Empty’ variables.

Advanced Entry Calibration will override all previous calibration

settings; this method should be used only when Standard Calibration

has failed.

To perform an Advanced Entry Calibration:

Step

Operator Action

Displayed Message

Comment

(Media should be loaded

and the appropriate

Sensor Type selected.)

Wait until the

printer initializes

(about six

seconds).

Turn ‘On’ the printer.

You are entering

Menu Mode.

Press the

key.

Raise the printhead

assembly.

Press the

enter the Media Settings

menu.

key to

See Section 4.1.2

for menu layout.

Press the

and scroll to ‘Sensor

Calibration’.

key

Press the

key to abort this

procedure.

Press the

key.

You are entering

the calibration

submenu.

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Advanced Entry Calibration (continued)

Step

Operator Action

Press the key

to scroll to ‘Advanced

Entry’.

Displayed Message

Comment

You are entering

Advanced Entry

Calibration.

Press the

key.

Press the

key to abort this

procedure.

Press the

key.

You are beginning

the Advanced

Entry Calibration.

If using preprinted

media, ensure the

label area under

the sensor is free

of preprinted text,

graphics or

Place the label under the

Sensor Eye Mark and

lower the printhead

assembly.

-OR-

borders.

10 Press the

to select the setting

key

Where ‘yyy’ is a

numerical value

representing the

current sensor

reading: useful in

locating the best

sensor position.

(denoted by an ‘*’) and

then record the sensor

reading (the ‘yyy’ value)

in a table similar to the

one shown after Step 12,

as a Label Value.

þ Note: Never

position the

sensor over a

perforation when

recording a

Next, press the

key to increment the

Gain Number.

Repeat this step for each

of the Gain Numbers

(00-32).

sensor reading.

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Advanced Entry Calibration (continued)

Step

Operator Action

Displayed Message

Comment

11 Proceed according to

your media type:

Where ‘yyy’ is a

numerical value

representing the

current sensor

reading: useful in

locating the best

sensor position.

Die-cut stock: strip the

media from the backing

and then reinsert it into

the sensor; adjust the

Sensor Eye Mark over

the center of the backing.

Or, for reflective media:

þ Note: Never

position the

sensor over a

perforation when

recording a

Notched stock: adjust

the Sensor Eye Mark

over the center of the

notch.

sensor reading.

Reflective stock: Adjust

the Sensor Eye Mark

over the center of the

facedown black mark.

Press the

key

to select the setting and

then record the sensor

reading in a table similar

to the one shown after

Step 12, as a TOF

Value.

Next, press the

key to increment the

Gain Number.

Repeat for each of the

Gain Numbers (00-32).

þ Note: Do not move the position of the Media Sensor after it has been

adjusted.

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Advanced Entry Calibration (continued)

Step

Operator Action

Displayed Message

Comment

12 From the data collected in

Steps 10 and 11, where

both the sensor readings are

above 20, subtract each

Label Value from the

corresponding TOF Value.

These are the Difference

Values.

Both sensor

readings must

be above 20.

Or, for reflective media:

From the resulting list, find

the largest Difference

Value (see example below).

Its associated Gain Number

will provide the best

algorithm for your media.

Gain

Number

Label

Value

255

251

241

231

219

212

200

189

178

167

156

146

136

…

TOF

Value

254

240

213

182

150

119

Difference

Value

For example, if your

compiled data had the

values shown in this

table, Gain Number 8

would be chosen

because it has the

highest Difference

Value (146) where

both the Label Value

and the TOF Value

are above 20.

112

131

146

N/A

…

116

112

N/A

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Advanced Entry Calibration (continued)

Step

Operator Action

key,

select the Gain Number

determined in Step 12.

Displayed Message

Comment

13 Using the

Selection is

denoted with an

‘*’.

Press the

select the setting.

key to

Or, for reflective media:

14 Œ Place the media in the

Media Sensor. Record

the sensor reading and

label it ‘P’ (paper).

Where ‘yyy’ is

a numerical

value

representing the

current sensor

reading.

Or, for reflective media:

• Place the backing, mark,

or notch in the Media

Sensor. Record the

sensor reading and label

it ‘G’ or ‘M’ (Gap or

Mark).

Ž Remove all media.

Record the sensor

reading and label it ‘E’

(Empty).

15 Press the

Then press the

key.

The sensor

readings must

be manually

entered into the

printer now.

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Advanced Entry Calibration (continued)

Step

Operator Action

Displayed Message

Comment

16 Press the

Using the

key.

The selection

will flash and

the display

heading will

change to

or the

key, set the

‘Paper’ level to the value

determined in the previous

indicate the

item for entry.

step. Press the

key

to set the entry (indicated

by the ‘*’) and advance the

menu.

Or, for reflective media:

Repeat for the ‘Gap’ (or

‘Mark’) and ‘Empty’ levels.

17 After all entries have been

made, press the

From ‘Ready’,

press the FEED

key to advance

to the next label

TOF.

key to back out of the menu

and then press the

keyto save the settings and

return to the Ready Mode.

þ Note: If the Advanced Entry Calibration fails, try the following procedure.

Re-enter Media Settings / Calibration / Advanced Entry / Sensor Gain

and lower the selected Gain Setting number by one (to make the

sensor less sensitive). Select the new Gain Setting, save the changes,

exit the menu, and then test your media. Repeat the procedure until a

usable media setting is obtained.

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5.1 Printhead Adjustments

To ensure consistent print quality over a wide range of media types and

dimensions, the printer is equipped with a Leveling Cam adjustment and a Burn

Line adjustment.

5.1.1

Leveling Cam Adjustment

When printing on less than full width media,

use the Leveling Cam to adjust the right side of

the Printhead Assembly for even pressure

distribution. To adjust the Leveling Cam:

•

With media loaded in the printer, download your label format (or use a

Quick Test format) and begin batch printing.

While observing the printed labels, rotate the Leveling Cam counter-

clockwise to an over-adjusted position (see Example 1, below).

Next, rotate the Leveling Cam clockwise, one click at a time, until the

printed labels contain a complete, even image (see Example 2).

Whenever labels of a different width are used, readjust the Leveling

Cam.

Example 1 – Over adjustment:

Too much adjustment produces an image

that fades across the label. To correct this,

decrease the setting of the Printhead

Leveling Cam.

Example 2 – Correct adjustment:

The proper adjustment produces

complete image with even print contrast

across the label (see note below).

þ Note: Under-adjustment of the Leveling Cam: Problems can include ribbon

wrinkling, label tracking, and platen roller and printhead wear.

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5.1.2

Burn Line Adjustment

The Burn Line has been adjusted at the factory for strict compliance using 6.5-

mil (.0065 inch) media, ensuring print quality across a majority of media types.

In extreme cases, however, if media of a different thickness or rigidity is used

(for example, heavy tag stock), print quality can change. Try the suggestions in

Section 2.1.1 and 5.3.1. If print quality remains unacceptable, an adjustment

may be required. Typically, thicker media requires a slight forward adjustment,

while thinner media requires a slight backward adjustment.

If you have questions, contact a qualified technician or Technical

Support before proceeding.

To adjust the Burn Line:

Load the printer with your media

(and ribbon, if required), lower the

printhead assembly and rotate the

printhead latch back into the locked

position.

•

Loosen the two Locking Screws

approximately

clockwise.

turn counter-

Turn the Adjustment Screws counter-clockwise until the burn line is past

the platen roller vertex. Print a Validation Label from the Quick Test menu;

see Section 4.3.5. The label should look light and uneven.

Tighten the Locking Screws just until they are ‘snug’ (tight enough to

remove any play in the printhead assembly, yet loose enough to allow the

Adjustment Screws to move the printhead).

Turn each Adjustment Screw clockwise about a ¼ turn (or an 1/8 turn for

finer adjustments, see note below). Print another Validation Label and

examine the print quality. Repeat this step until the labels are produced with

even print contrast (darkness) and acceptable print quality are produced.

þ Note: When the Locking Screws are ‘snug’, turning the Adjustment Screws

counter-clockwise will not move the printhead outward; if you have

adjusted the printhead too far inward, restart the entire procedure.

‘

Tighten the Locking Screws. Print a final Quick Test label to verify the

adjustment.

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5.2 Printhead Replacement

þ Note: The printhead is fragile; use extreme care when handling and never

use a sharp object on the surface. If you have any questions or

concerns regarding this procedure, contact a qualified technician or

Technical Support before proceeding.

If the printhead must be replaced, Locating Pins eliminate the need for printhead

alignment after the installation. To replace the printhead:

Touch a bare metal part of the printer’s

frame to discharge any static electricity

that may be present.

•

Turn ‘Off’ and unplug the printer. Open

the access cover, if ribbon is installed,

remove it.

•

With the printhead locked in the down position, loosen the Printhead

Mounting Screw (it will remain captivated in the assembly).

Rotate the printhead latch forward. While holding the Printhead, raise the

assembly. Disconnect the two Cables and then remove the old Printhead.

While

carefully

holding

the

new

Printhead,

both Cables.

connect

‘

Position the Printhead

onto the Locating

Pins in the Printhead

Assembly and secure

in place with the

Printhead Mounting

Screw. (Do not over-

tighten this screw.)

’

“

Clean the Printhead; see Section 5.3.1.

Reload ribbon (if removed), lower the printhead assembly, and rotate the

printhead latch back, into the locked position. Plug in and turn ‘On’ the

printer. Print a Validation Label from the Quick Test menu; see Section

4.3.5. If necessary, adjust the print darkness to match that of the previous

printhead using the Print Control/Custom Adjustments/Darkness setting in

the menu; see Section 4.1.3.

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5.3 Maintenance Schedule

The following list and table detail the recommended items, techniques and

schedules to help you safely and effectively clean the printer.

•

Isopropyl alcohol

Cotton swabs

A clean, lint-free cloth

Soft-bristle brush

Soapy water/mild detergent

Compressed air

For your safety and to avoid damaging the printer, turn ‘Off’ and

unplug the printer before cleaning; and take proper precautions

when using isopropyl alcohol, a flammable liquid.

CAUTION

Recommended Cleaning Schedule

Area

Method

Interval

Printhead Using a cotton swab dampened with isopropyl Clean after

alcohol, clean the printhead from end to end, each roll or

removing all build-up. See Section 5.3.1.

box of labels,

or after each

roll of ribbon.

WARNING! Before cleaning, allow time for the

printhead to cool.

Platen

Roller

Using a cotton swab dampened with isopropyl Clean after

alcohol, rotate the platen and remove all build- each roll or

up. See Section 5.3.2.

box of labels,

or after each

roll of ribbon.

Media

Compressed air / soft-bristle brush and isopropyl As needed,

Path / Tear alcohol. Remove all build-up along the path that based on a

Plate

the ribbon and paper follow through the printer. weekly visual

inspection.

Media

Sensor

Compressed air. If needed, a swab dampened Monthly or as

with isopropyl alcohol. Remove all build-up.

needed.

Interior

Exterior

Cutter

Soft-brush or compressed air. Remove all build- As needed.

up. See Section 5.3.3.

Mild detergent. Remove all build-up. See As needed.

Section 5.3.3.

Refer to the documentation supplied with the As directed.

option.

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5.3.1

Cleaning the Printhead

If print quality declines (symptoms include non-compliant bar codes, print

dropouts, streaks; see Section 4.3.4), the typical cause is debris build-up on the

printhead. Furthermore, when the build-up is not removed it may lead to element

failure, greatly reducing the life of the printhead. To clean the printhead:

•

Turn ‘Off’ and unplug the printer.

Open the access cover. Unlock the Printhead Latch and raise the Printhead

Assembly. Move media and ribbon away from the printhead as necessary.

Using a cotton swab moistened, not soaked, with isopropyl alcohol gently

wipe away any build-up on the Printhead surface, paying close attention to

the Burn Line. Allow the printhead to dry.

•

Replace the ribbon and media. Lower the Printhead Assembly and rotate the

Printhead Latch completely back, to the locked position.

•

Close the cover. Plug in and turn ‘On’ the printer. Feed several labels to

normalize tracking.

NEVER use a sharp object to clean the Printhead.

CAUTION

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5.3.2

Cleaning the Platen Roller

A platen roller contaminated with grit, label adhesive, or ink can cause a decline

in print quality and, in extreme cases, cause labels to stick and wrap around the

roller. To clean the platen roller:

•

Turn ‘Off’ and unplug the printer.

Open the access cover. Unlock the Printhead Latch and raise the Printhead

Assembly. Remove media and ribbon.

Using a Cotton Swab dampened with isopropyl alcohol, clean the Platen

Roller; manually rotate the roller and repeat, cleaning the entire surface.

Allow the Platen Roller to dry.

•

Replace ribbon and media.

•

Lower the Printhead Assembly and rotate the Printhead Latch completely

back, to the locked position.

‘

Close the access cover. Plug in and turn ‘On’ the printer. Feed several labels

to normalize tracking.

NEVER use a sharp object to clean the Platen Roller.

CAUTION

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5.3.3

Cleaning Interior and Exterior Surfaces

Interior Surfaces: During operation, dust particles from the media build-up

inside the printer. Then, as the media is pulled through the printer, the particles

can become attached and cause voids on the printed labels. To prevent this, turn

‘Off’ and unplug the printer. Remove all media. Using a soft bristle brush or

compressed air, clean out the interior of the printer.

Exterior Surfaces: The outer surfaces of the printer should be cleaned using a

general-purpose cleanser. Never use abrasive cleansers or solvents. To clean,

turn ‘Off’ and unplug the printer. Using a soft cloth or sponge dampened with

the cleanser, wipe the exterior surfaces until clean.

5.4 Application Version Updates

The printer stores its application program in Flash memory on the Main PCB. A

feature is included that allows updates to this program through any printer

interface port. Updates can be found at our web site.

There are two modes in which the firmware of the printer can be updated: (1)

the Ready Mode, or (2) the Download Mode. Before beginning an update,

identify the current version of the printer’s application program by printing a

Configuration Label (see Section 4.3.2). Compare that version string to those

filenames available from our web site and then download the desired file onto

your computer’s hard drive.

Proceed with the printer update accordingly:

If the current application version is 2.091 or greater, refer to Section 5.4.1

or Section 5.4.2.

If the current application version is 2.08 or earlier, refer to Section 5.4.2.

Should an error occur during the download (see Section 5.4.3),

the update is aborted. If this process did not reach ‘Erasing Flash’

or ‘Updating Software’, the previous program is left intact;

otherwise, a successful download must be completed before the

WARNING

printer is operable.

þ Note: Users desiring a foreign language menu: After updating from 2.xx to

3.xx firmware for the first time, you must also download the EFIGS

menu language file. Go to the EFIGS ftp directory and copy

832296.01C (or most current version) to lpt1: /b (the DOS Copy

command requires the /b parameter because this file contains binary

code).

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5.4.1

Updating from Ready Mode

Update Procedure for Application Version 2.091 or greater

Step Displayed Message Operator Action

Comment(s)

Using the DOS

As an example, this would be

entered as:

copy command

(where ‘filename’

is the program to be

loaded and ‘lpt1’ is

the selected

copy 4212tb^~1.zs lpt1

(Where ‘lpt1’ is the host

computer’s port; however,

this selection can differ to

include a serial or other port,

as the printer is equipped.)

interface port),

enter the following:

copy filename lpt1:

The Ready Indicator will

flash as data is received.

No action required. The new application program

is being stored and verified.

No action required. The printer has reset

automatically and is now

displaying the new firmware

version.

No action required. The new application is now

running.

þ Note: If ‘Uncalibrated’ is

displayed, the printer must

be calibrated (see Section

5.0).

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5.4.2 Updating from Download Mode

Required Update Procedure for Application Version 2.08 or earlier*

Step Displayed Message

Operator Action

Comment(s)

Press and hold the The Boot Loader version

PAUSE and TEST is displayed.

keys while turning

‘On’ the printer to

enter the Download

Mode.

þ Note: This information

will vary with the printer

model and Boot Loader

version.

Using the DOS

copy command,

The printer is ready to

accept the new application

copy the filename version.

to the printer (see

Step 2 in Section

5.4.1).

þ Note: The parallel port

(LPT1) must be used to

write to the printer.

No action required. The printer is receiving

the new image (program).

No action required. The program has been

received and verified;

now memory is being

cleared of the previous

application.

No action required. The new program is being

written into Flash

memory. Upon

completion, the printer

will automatically reset

and start the new

application.

þ Note: If ‘Uncalibrated’

is displayed, the printer

must be calibrated (see

Section 5.0).

*This can also be used as an alternate download method for all other version levels.

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5.4.3

Possible Problems during an Update

The following is list of possible error messages when downloading:

þ Note: If experiencing trouble when attempting to download the file to the

printer, try the following alternate methods:

1) Use Download Mode (see Section 5.4.2).

2) Windows users – try restarting the computer in MS-DOS mode.

3) Use the Windows Driver by Seagull Scientific™ – Device Setting /

Send File to Printer function.

Application Update Error Messages

Displayed Message

Descriptions / Causes / Solutions

The printer detected an error during the

decompression and transfer of file data from

cache storage into the Flash memory. Confirm the

version and retry in Download Mode; however, if

the problem continues call for service.

The printer could not successfully erase Flash

memory. The possible cause is defective Flash

memory. Try the download again; however, if the

problem continues call for service.

The printer could not successfully write the

program into Flash memory. A possible cause is

defective Flash memory. Try the download again;

however, if the problem continues call for service.

Application Firmware downloaded was not

compatible with the printer’s Main PCB. The

firmware used was for a different model and not

supported by this boot loader version. See

Configuration Level, Section 4.1.5.

The printer detected an error in the download. The

possible causes include:

• An invalid or corrupted file was downloading.

Try saving the file to the host and then

download again.

• A communications error. Recheck cabling and

port setting.

Software level not authorized for this printer (See

Section 4.1.5, Configuration Level/Printer Key.)

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5.5 Boot Loader Program Updates

The printer stores the Boot Loader Program in Flash memory on the Main PCB.

A feature allows updates to this program via the printer’s interface port. Updates

can be found at our web site.

If power is lost while ‘Upgrading Software’ is displayed, the

printer will become non-functional and must be returned to the

factory for programming or the main logic board must be

replaced.

WARNING

þ Note: Only printers with an Application Version of 2.09 or greater can

update the Boot Loader Program.

Before beginning the Boot Loader update, identify the printer’s current version.

Print a Configuration Label (see Section 4.3.2) and compare that version string

to those available from our web site. Download the desired version onto your

computer’s hard drive. To update the Boot Loader Program:

Boot Loader Update Procedure

Step Displayed Message Operator Action

Comment(s)

Using the DOS

copy command

(where ‘filename’

is the program to

be loaded and

‘lpt1’ is the

selected interface

port), enter the

following:

As an example, this would be

entered as:

copy boottb^~1.bs lpt1

(Where ‘lpt1’ is the host

computer’s output port;

however, your selection can

differ to include a serial or

other port, as the printer is

equipped.)

copy filename lpt1:

The Ready Indicator will flash

as data is received.

No action required. The new program is being

stored and verified.

No action required. The printer has reset

automatically.

No action required. The new application is now

running.

þ Note: If ‘Uncalibrated’ is

displayed, the printer must

be calibrated (see Section

5.0).

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6.0 Problem Resolution

Should a problem arise, the information in this section will help you resolve it.

The following table lists problems that will not necessarily generate an error

message. (For information on messages, see Section 6.1.)

If you have questions, or if problems persist, contact a qualified

technician or Technical Support.

If experiencing this problem…

Try this solution…

Cannot communicate through

the parallel port:

Observe the Ready Indicator as the format is

sent to the printer. If it does not flash, check

the parallel cable type. Also check the

protocol and port settings of the printer and

host.

Cannot load media through

the optional cutter:

Turn ‘Off’ the printer. Ensure that the cutter

and cutter cable are properly installed. Turn

the printer ‘On’. If the problem continues,

call for service.

The LCD is blank, but the

Ready Indicator is ‘On’:

The display contrast may set too low. Press

and hold the MENU key for 10 seconds or

until the display reappears.

Erratic feeding:

The printer may require a Quick Media

Calibration; see Section 3.4.

Erratic printing (instead of the

label format, strange characters

are printed):

• The printer may be in Hex Dump Mode;

see Section 6.2.

• If using the serial port for communicating,

check both the host and printer port

settings; the printer may be set to eight

data bits while the host is set to 7 (or vice

versa).

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If experiencing this problem…

Try this solution…

Intellifont will not print:

Intellifont format is Little/Big Endian

specific. The printer uses Big Endian. Refer

to your font supplier for information.

Light print on the right side

(facing the printer) of the

label:

• The Printhead Leveling Cam may be

incorrectly adjusted; see Section 5.1.1.

• The Platen Roller may be dirty or worn;

see Section 5.3.2.

Missing information in the

printed label:

• Check the label format for character

placement outside the dimensions of the

label; all row/column values must allow

enough space for the height/length of the

characters and bar codes to be printed

within the format size.

• The available memory may have been

exceeded by the memory requirement of

the label format. Try reducing the memory

allocated to either the internal module or

scaleable font caches; see System Settings

/ Memory Settings, Section 4.1.5.

• If using serial communications, ensure that

the interface cable meets the requirements

found in Section 3.0.1.

Missing print on left or right Information may be formatted outside the

side of the label:

label dimensions. Check your software

program label size or check the values in the

menu for Print Control / Column Offset and

Print Control

Custom Adjustments

Column Offset; see Section 4.1.3.

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If experiencing this problem…

Try this solution…

No power (all indicator lights

are ‘Off”):

• Verify that the AC power cord connection

has been made at both the outlet and the

printer; also, ensure the power switch is

‘On’.

• Verify that the AC outlet is functioning, or

try moving the printer to another AC

circuit.

• The AC cord may be damaged; replace it.

• The line fuse may be blown; call for

service.

Nothing is printing (labels

advance normally, but no

image is printed):

Examine the used ribbon for an image:

If there is an image on the used ribbon:

Ÿ Verify that the ribbon was properly loaded

per Section 3.3.

Ÿ If properly loaded, the wrong coating

configuration was used. (To verify the

inked side, press the adhesive backing of a

label against the ribbon surface. Ink will

only lift from the coated side of the

ribbon.) Clean the printhead (see Section

5.3.1); then replace the ribbon with the

correct type for the printer, Section 3.3.

If there is no image on the used ribbon:

• Run any Quick Test Label; see Section 4.3.

If an image printed, then check the

protocol and port settings for both the

printer and host. These must match.

• The heat setting may be too low. Make an

adjustment in the software program or

through the Front Panel. (The same

functional commands from the host

computer override the menu settings.)

• The media/ribbon combination may be

incorrect. Contact a Media Representative.

• The printhead or printhead cable(s) may be

loose; power ‘Off’ the printer then

reconnect; see Section 5.2 for locations.

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If experiencing this problem…

Try this solution…

Nothing happens when trying

to print using a software

program:

• Ensure that the printer is at READY.

• Observe the Front Panel, if the READY

light does not flash as you send the format

check the protocol and port settings

between the printer and host.

• Ensure the interface cable meets the

requirements found in Section 3.0.1.

Poor print quality:

• The printhead may need cleaning; see

Section 5.3.1.

• Adjust the Heat and Print Speed settings

through the Front Panel or by host

commands; see Section 4.1.3. (The same

functional commands from the host

computer override the menu settings.)

• The media/ribbon combination may not be

compatible; see Section 2.1.

• The Printhead Leveling Cam may be

incorrectly adjusted; see Section 5.1.1.

• The Platen Roller may be dirty or worn;

see Section 5.3.2.

• The Printhead Burn Line may need

adjusting; see Section 5.1.2.

Skips labels when printing:

• Quick Media Calibration may be needed;

see Section 3.4.

• The Media Sensor may be out of position;

readjust the position; see Section 3.2.

• The format may be within 1/8 inch of the

label’s edge. Try reducing or moving the

format slightly.

Unable to print rotated text:

The characters may be formatted outside the

label dimensions. Ensure the row/column

values provide enough room for the height of

the characters or bar code to be printed. See

the Programmer’s Manual for details.

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6.1 Fault and Warning Messages

All printer functions are internally monitored. If a problem (Fault) or a potential

problem (Warning) is detected, the Error Indicator (see Section 4.0.4) will be

illuminated. A corresponding message will be displayed (if not within a branch

of the menu system or in Quick Test Mode). These messages, along with

possible solutions, are described below.

Fault Messages:

Fault Messages receive the highest display priority. If more than one fault is

detected the display will cycle between messages.

þ Note: To return to normal operation after the printer enters a fault condition,

the fault must be corrected and then the FEED key must be pressed to

clear the condition.

Printer Fault Messages

Displayed Message

Description

Possible Solution(s)

The printer has

detected a drop in

the 24-volt power

supply.

Try cycling the printer power

‘Off’ and ‘On’. If the fault

does not clear, call for

service.

The printer has

Try cycling the printer power

detected an analog ‘Off’ and ‘On’. If the fault

to digital circuit

converter failure.

does not clear, call for

service.

The printer has

detected a cutter

mechanism fault.

Try cycling the printer power

‘Off’ and ‘On’.

WARNING! Use extreme

care: Turn ‘Off’ the printer

and unplug the power cord

before examining the cutter

and cable.

Make sure the cutter option is

properly installed.

Carefully examine the cutter

for obstructions.

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Printer Fault Messages (continued)

Displayed Message

Description

Possible Solution(s)

The printer has

detected a Direct

Memory Access

failure.

Try cycling the printer power

‘Off’ and ‘On’. If the fault

does not clear, call for

service.

Consistently low

sensor readings

were detected.

Press any key to continue.

Ensure that media was

inserted in the media sensor

during the appropriate

calibration step; also ensure

that the sensor is free of

debris. Retry the calibration.

If the problem persists, try the

‘Advanced Entry

Calibration’; see Section

5.0.2.

Consistently high

sensor readings

were detected.

Press any key to continue.

Ensure that media was

removed from the media

sensor during the appropriate

calibration steps; also ensure

that no labels are stuck in the

media sensor. Retry the

calibration. If the problem

persists, call for service.

The printer cannot

detect media.

Try the following:

1) Load media.

2) Ensure that the labels are

passing through the Media

Sensor.

3) Readjust the Media Sensor

over the TOF mark; see

Section 3.2.

4) If using media with large

gaps, adjust the Paper Out

Distance; see Section 4.1.2.

5) Calibrate the printer; see

Section 5.0.

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Printer Fault Messages (continued)

Displayed Message

Description

Possible Solution(s)

The printer was

Press the FEED key in an

unable to complete attempt to clear the message.

the Media If necessary, perform a media

Calibration; or, the calibration or correct the

printer was

related fault condition.

powered off or

reset during a

ribbon, out of stock

or TOF fault.

The printer has

Try cycling the printer power

detected a problem ‘Off’ and ‘On’. If the fault

within the print

does not clear, call for

logic.

service.

The system has

detected a RAM

failure.

Try cycling the printer power

‘Off’ and ‘On’. If the fault

does not clear, call for

service.

Consistently low

sensor readings

were detected.

Press any key to continue.

Ensure that the reflective

mark was inserted facedown

in the media sensor during

the appropriate calibration

step; also, ensure that the

reflective mark is made of

carbon based ink, and that the

sensor is free of debris. Retry

calibration. If the problem

persists, try an ‘Advanced

Entry Calibration’; see

Section 5.0.2.

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Printer Fault Messages (continued)

Displayed Message

Description

Possible Solution(s)

Consistently high

sensor readings

were detected.

Press any key to continue.

Ensure that media was

removed from the media

sensor during the appropriate

calibration steps; also ensure

that no labels are stuck in the

media sensor. Retry the

calibration. If the problem

persists, call for service.

The ribbon sensor Try the following:

values have

1) Ensure that ribbon is

changed, or the

correctly loaded and that

printer detects no

the printhead assembly is

or only sporadic

latched.

ribbon supply hub

movement.

2) Check the ribbon supply

and ribbon take up hubs for

obstructions that may be

stopping movement.

3) Ensure that the ribbon core

fits snugly on the ribbon

supply hub.

4) Ensure that the media and

paper combination is not

slipping (usually caused by

an incorrect match).

The printer has

Turn ‘Off’ the printer until

shutdown to allow cool to prevent permanent

the printhead

temperature to

cool.

damage due to an excessive

printhead temperature.

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Printer Fault Messages (continued)

Displayed Message

Description

Possible Solution(s)

The printer could

not find the TOF

mark within the

maximum label

length setting or it

If media is moving:

1) Press the FEED key. It may

be necessary to re-calibrate

the printer; see Section 5.0.

found a TOF in an 2) The Media Sensor may be

unexpected place.

out of position. Readjust it;

see Section 3.2.

þ Note: When the

printer is set for

reflective media,

this indication is

given for an out of

stock condition.

3) The media may not be

properly loaded. Reload

media, also ensure that the

Media Guide is positioned

properly; see Section 3.1.

4) The Leveling Cam may be

improperly adjusted; see

Section 5.1.1.

5) The label may be longer

than the default value for

maximum length. Check

the Media Settings /

Maximum Label Length;

see Section 4.1.2.

6) The Media Sensor may be

obstructed. Check and

carefully remove any

obstruction (labels, paper

dust, adhesive, etc).

If media is not moving:

The printhead assembly may

not be latched; close and

lock.

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Warning Messages:

Warning Messages are displayed for a period of five seconds. If multiple

Warnings are detected, the display will reflect the highest priority message.

Printer Warning Messages

Displayed Message

Description

Action(s)

The printer has

detected defective

printhead elements.

Replace the printhead if the

print quality becomes

unacceptable.

The printer measured Transparent backing or

only a small

notched media typically

difference between

gives this indication. In this

the ‘empty’ and ‘gap’ case, there may be a slight

sensor readings.

delay in the ‘Out of Stock’

indication, after the media

supply is emptied; no

action is required.

Power has been

removed and

shutdown is in

progress.

The printer power switch

was turned ‘Off’, the line

fuse has blown, or AC line

voltage has been lost.

The host has pending To save changes, send a host

configuration reset command (in DPL), or

changes that will not to discard changes perform a

take effect until a soft reset; see Section

‘host reset command’ 4.0.6.1.

is issued.

The printer has

detected a low

operating voltage.

Possible low or fluctuating

line voltage level. Try

moving the printer to

another outlet. If the

condition persists, call for

service.

The printer was

unable to save

Possible faulty Main PCB.

If the condition persists, call

settings in permanent for service.

memory.

A high printhead

temperature has been

detected.

No action required.

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6.2 Hex Dump Mode

The Hex Dump Mode is a useful tool for diagnosing problems, including

communication and DPL syntax errors, allowing a comparison of input strings

(sent by host) to output data (received by printer). To decode this information,

the Programmer’s Manual is an essential reference. This output can be used for

debugging the label format. In addition, by repeatedly sending a format, this

mode can uncover handshaking problems (if they exist). Handshaking problems

are identified by sections of missing data in the character string.

To begin, go to the Diagnostics menu and enable Hex Dump Mode; see Section

4.1.7. Exit the menu and save the changes. Now, ‘HEX DUMP MODE’ will be

indicated by the display and all data sent to the printer will now be output in

hexadecimal code, along with the printable ASCII equivalents.

The figure below is a sample Hex Dump Label. After sending a label format to

the printer, the hex code output will be immediate. As a final note, many

software programs use bit mapping to construct the label, making diagnosis

difficult. Contact Technical Support with any questions.

þ Note: To return to Ready Mode, re-enter the Diagnostics Menu and disable

the Hex Dump Mode, exit the menu, then save the changes.

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7.0 General Specifications

Bar Codes

(See the Programmer’s Manual for details. See Appendix B for samples.)

Code 39, Interleaved 2 of 5, Code 128 (subsets A, B and C), Codabar,

LOGMARS, UPC-A, UPC-E, UPC 2 & 5 digit addendums, EAN-8, EAN-13,

EAN 2 & 5 digit addendums, UPC Random Weight, Code 93, Plessey,

Universal Shipping Container Symbology, Code 128 MOD 43, Postnet,

USS/EAN-128 Random Weight, Telepen, USD-8 (Code 11), UPS MaxiCode

(modes 2 & 3), PDF417, Data Matrix, QR Code, Aztec*, and MicroPDF417*.

Fonts

9 Bit-Mapped Fonts, rotatable 0, 90, 180, 270 degrees

CG Triumvirate Scalable Font

CG Triumvirate Condensed Bold Scalable Font

Communications

Interfaces:

EIA RS-232/DB-25 Serial, and

IEEE 1284 Compliant Parallel

Serial Data Rates:

Handshaking:

Parity:

1200, 2400, 4800, 9600, 19.2K, and 38.4K baud.

Xon/Xoff; CTS/DTR

Even, Odd, or None

1 or 2

Stop Bits:

Data Bits:

7 or 8

Electrical

Input Voltage:

90 – 132 or 180 – 264 VAC @ 47–63 Hz, auto-

ranging.

Power Consumption:

Grounding:

Typical Operating: 90 Watts / Standby: 10 Watts

Unit must be connected to a properly grounded

receptacle.

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Environmental Requirements

Operating Temperature:

32° F – 100° F (0° C to 38° C)

Storage Temperature:

Humidity:

0° F −140° F (-17° C to 60° C)

10% − 95% non-condensing

Non-conducting, non-corrosive

Dust:

Electromagnetic Radiation: Moderate RF fields can be tolerated

Mechanical

Height:

Width:

Depth:

Weight:

12.70” (322.6 mm)

12.62” (320.6 mm)

18.60” (472.5 mm)

45 lbs. (20.5 kg)

Printing Specifications

Printing Type:

Print Speed:

Direct Thermal or optional Thermal Transfer

2 – 8 IPS (51 – 203 mmps) 2461

2 – 8 IPS (51 – 203 mmps) 3481

2 – 4 IPS (51 – 102 mmps) 6441

Printhead Resolution:

Nominal Dot Size:

203 DPI (8.0 dots/mm) 2461

300 DPI (11.8 dots/mm) 3481

600 DPI (23.6 dots/mm) 6441

.0043” X .0052” (.11 mm x .13 mm) 2461

.0027” X .0043” (.07 mm X .11 mm) 3481

.0008” X .0015” (.03 mm X .06 mm) 6441

Printhead Protection Type: Thermistor Sensor. Temporary shutdown of

printing occurs upon over-temperature detection;

printing resumes automatically after cool-down.

Maximum Print Width:

4.10” (104.0 mm) 2461

4.16” (105.7 mm) 3481

4.16” (105.7 mm) 6441

(Continued next page)

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Printing Specifications (continued)

Print Length Range:

.25” – 99” (6.4 mm – 2514.6 mm) 2461&3481

.25” – 55” (6.4 mm – 1397 mm) 6441

with an optional cutter: 1.25” – 99” (31.8 mm – 2514.6 mm) 2461&3481

1.25” – 55” (31.8 mm – 1397 mm) 6441

with an optional peel & 1.50” – 99” (38 mm – 2514.6 mm) 2461&3481

present mechanism: 1.50” – 55” (38 mm – 1397 mm) 6441

Print Justification:

Flash Memory:

Left

1 MB 2461

2 MB 3481&6441

SDRAM Memory:

8 MB 2461

16 MB 3481&6441

7.1 Media and Ribbon Requirements

Media Types:

Roll-Fed, Die-Cut, Continuous, and Fan-Fold. Flat

on the printable side with no more than .0007”

(.018 mm) protrusions on the opposite side.

Media Roll Capacity^*:

Media Core:

8” (203 mm) outer diameter

1.5” or 3.0” (38 mm or 76.2 mm) inner diameter

Ribbon Core:

1.010” ± .006” (25.6 mm ± .2 mm) inner diameter.

Core not to protrude beyond ribbon edge.

Ribbon Width Range^**:

Ribbon Length^**:

1.0” – 4.5” (25.4 mm – 114.3 mm)

1968’ (600 meters) maximum

^*Wound out labels only.

^**Coated side ‘in’ or ‘out’ not interchangeable, dependent upon the Ribbon Supply Hub

type; the ribbon width to slightly exceed label width (including backing material).

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Media and Ribbon Requirements (continued)

Media Dimensions

Maximum^[1]Minimum^[1]

Designator

Description

label width

liner width

4.65

–

1.00

.100

.250

.0025

.200

gap (or notch) between labels^[4]

label length^[4]

–

media thickness^[2]

notch opening width

distance from the media’s edge to the

media sensor aperture (left justified)

reflective (black) mark width^[3]

distance between reflective marks^[4]

reflective mark length^[4]

.0100

.500

2.250

4.65

–

.500

.100

^[1]Units of measure given in inches.

^[2]If the optional Light-Duty Cutter is attached, it must be aligned to only cut liner, where

the thickness can be no greater than .005” (.127mm).

^[3]The reflective (black) mark must be carbon based, placed on the backside of the stock,

and the reflectance shall be less than 10% at wavelengths of 950 and 640 nm.

^[4]The maximum allowable length of the combined label and gap (or mark) measurement

cannot exceed 99.99 inches.

Approved Media

To achieve optimum print quality and maximum printhead life, we recommend

the use of our media and ribbons. These supplies are specially formulated for

use in our printers; use of other supplies may affect the print quality,

performance, and life of the printer or its components. For a current list of

approved media and ribbons for use in direct thermal and thermal transfer

applications consult Section 2.1.1 or contact a Media Representative.

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Appendix A

ASCII Control Code Chart

Char

NUL

SOH

STX

EXT

EOT

ENQ

ACK

BEL

DLE

DC1

DC2

DC3

DC4

NAK

SYN

ETB

CAN

SUB

Esc

Dec Hex

Char

Dec

Hex

Char

Dec

Hex

Char

Dec

Hex

Ctrl @

Ctrl A

Ctrl B

Ctrl C

Ctrl D

Ctrl E

Ctrl F

Ctrl G

Ctrl H

Ctrl I

“

‘

(

)

100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

Ctrl J

Ctrl K

Ctrl L

Ctrl M

Ctrl N

Ctrl O

Ctrl P

Ctrl Q

Ctrl R

Ctrl S

Ctrl T

Ctrl U

Ctrl V

Ctrl W

Ctrl X

Ctrl Y

Ctrl Z

Ctrl [

[

]

{

;

Ctrl \

Ctrl ]

Ctrl ^

Ctrl _

}

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ASCII Control Code Chart (continued)

Char

Dec

128

129

130

131

132

133

134

Hex

Char

Dec

160

161

162

163

164

165

166

Hex

Char

Dec

192

193

194

195

196

197

198

Hex

Char

Dec

224

225

226

227

228

229

230

Hex

135

136

137

138

139

140

141

142

143

167

168

169

170

171

172

173

174

175

199

200

201

202

203

204

205

206

207

231

232

233

234

235

236

237

238

239

´y

´Y

1/2

1/4

–

144

145

146

176

177

178

208

209

210

240

241

242

147

179

211

3/4

243

148

149

150

151

152

153

180

181

182

183

184

185

212

213

214

215

216

217

244

245

246

247

248

249

154

155

156

157

158

159

186

187

188

189

190

191

218

219

220

221

222

223

250

251

252

253

254

255

100

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Appendix B

Available Fonts and Bar Codes

All character fonts and bar codes available with the printer are described in this

section. Each font and bar code has a name associated with it for use in

programming. Human-readable fonts have numeric names, while bar code fonts

have alpha names. Consult the Programmer's Manual for detailed information.

Fonts

Fonts 0 through 8 use the slash zero (Ø) convention for distinguishing between

the number zero and the letter O. The slash can be removed with the ‘Z’ label-

formatting command. These fonts are non-proportional (monospaced): each

character takes the same amount of space for printing.

The Triumvirate font number 9 is a proportional font: each character will take

up a different amount of space when printed.

Font

Valid ASCII Characters

32-127

32-168, 171, 172, 225

32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,

156, 157, 165, 168, 225

32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,

156, 157, 165, 168, 225

32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,

156, 157, 165, 168, 225

32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,

156, 157, 165, 168, 225

32-126

32, 48-57, 60, 62, 67, 69, 78, 83, 84, 88, 90

32-126, 128-169, 171-173, 181-184, 189, 190, 198, 199, 208-216, 222, 224 -

237, 241, 243, 246-250

101

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The table below lists the font sizes; the numbers indicate the number of dots.

Font

Height

Width

Spacing

Font 0: 96-character alphanumeric,

Font 1: 145-character upper and

lower case alphanumeric

with descenders and

ascenders.

upper and lower case.

Font 2: 138-character alphanumeric, Font 3: 62-character alphanumeric,

upper and lower case. uppercase.

102

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Font 4: 62-character alphanumeric,

Font 5: 62-character alphanumeric,

uppercase.

Font 6: 62-character alphanumeric, uppercase.

103

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Font 7: OCR-A, size I.

Font 8: OCR-B, size III.

Font 9: Internal Triumvirate font. The number in the bar code height field

sets the point sizes. Larger point sizes can be obtained by increasing

the height and width multipliers.

104

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Bar Code Summary Data

Bar Code fonts have alpha names (left column in the table below). Uppercase

alpha names will print barcodes with human-readable interpretations. Lowercase

alpha names will print barcodes only. The table is followed by visual samples.

Bar

Code

Valid ASCII Characters,

decimal value

Type

Length Checksum

representation

Code 3 of 9

UPC-A

Varies

32, 36, 37, 42, 43, 45-57, 65-

48-57 Numeric only.

Option V used in the 6th &

7th position

Yes

UPC-E

Interleaved 2 of 5 (I 2 of 5)

Code 128

Yes

M-103

Yes

48-57 Numeric only

32-127

48-57 Numeric only. Option

V used in the 7th & 8th

position

Varies

EAN-13

EAN-8

HBIC

Yes

M-43

48-57 Numeric only

32, 36-39, 42, 43, 45-57, 65-

Varies

Codabar

Varies

M-10

36, 43, 45-58, 65-68

48-57 Numeric only

Interleaved 2 of 5 with a

modulo 10 checksum

Plessey

Up to

M-10

48-57 Numeric only. Option

+ is Last Character for

Second M-11 Checksum

48-57 Numeric only

Interleaved 2 of 5 with a

modulo 10 checksum &

shipping bearer bars

2 digit UPC addendum

5 digit UPC addendum

Code 93

Yes

48-57 Numeric only

35-38, 42-58, 65-90, 97-122

48-57 Numeric only

Varies

Postnet

UCC/EAN Code 128

K-Mart NON EDI barcode

UCC/EAN Code 128

Random Weight

Telepen

34 +

Yes

48-57 Numeric only

Varies

Yes

Alphanumeric

A, B, C, D

UPS MaxiCode

FIM

PDF-417

USD-8 (Code 11)

DataMatrix

Varies

Yes

All

45, 48-57

All 8-bit values

Alphanumeric

W1c

W1d

QR Code – Auto format

W1D QR Code – Manual format

Single byte or Kanji double

byte

W1f

W1z

Aztec

MicroPDF417

Varies

Yes

All

105

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Bar Code A: Code 3 of 9

Bar Code B: UPC-A

Bar Code D: Interleaved 2 of 5

Bar Code C: UPC-E

Bar Code E: Code 128

Bar Code F: EAN-13

Bar Code H: Health Industry Bar

Code (HBIC)

Bar Code G: EAN-8

Bar Code I: Codabar

Bar Code J: Interleaved 2 of 5

w/modulo 10 checksum

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Bar Code K: Plessey

Bar Code L: Interleaved 2 of 5

w/modulo 10 checksum and

shipping bearer bars

Bar Code M: 2 Digit UPC addendum

Bar Code N: 5 Digit UPC addendum

Bar Code p: Postnet

Bar Code O: Code 93

Bar Code Q: UCC/EAN Code 128

Bar Code R: UCC/EAN Code 128

KMART NON EDI

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Bar Code T: Telepen

Bar Code S: UCC/EAN Code 128

Random Weight

Bar Code v: FIM

Bar Code u: UPS MaxiCode

Bar Code z: PDF-417

Bar Code WG: USD-8

Bar Code W1c: DataMatrix

Bar Code W1d: QR Code

Bar Code W1z: MicroPDF417

Bar Code W1f: Aztec

108

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Appendix C

Module Assignments

Memory Module

Designator Module Size Volatile*

Location / Use

Future Option

1024 KB

N/A

Yes

N/A

Main PCB SDRAM – user addressable

for graphics, fonts, and label formats

Optional Flash Card – user addressable

for graphics, fonts, and label formats

Main PCB Flash – user addressable for

graphics, fonts, and label formats

(unavailable on the 2461 model).

Main PCB Flash – reserved for EFIGS

Optional Flash Card – reserved for

ILPC

(default size)

4 MB

256 KB

64 KB

4 MB

*When power is removed from the printer, stored data will be lost.

Print Resolutions and Maximum Label Widths

Resolutions and Widths

Maximum Print

Model

Printhead

Resolution

Factory Default

Setting

Width

Inches Millimeters

2461

3481

6441

203 dots/inch

(8 dots/mm)

300 dots/inch

(11.8 dots/mm)

600 dots/inch

(23.6 dots/mm)

4.10

4.16

104

4.10

4.16

105.7

108.2

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Available Speeds and Default Settings

Printer Speed Ranges and Defaults*

Speed Range

IPS

Default Setting

Model

MMPS

51 – 203

51 – 102

51 – 203

51 – 254

51 – 102

IPS

MMPS

203

102

152

102

2461

3481

6441

2-8

2-4

2-8

2-10

2-4

8.0

4.0

6.0

4.0

3.0

4.0

Feed

Reverse

Feed

Reverse

Feed

Reverse

102

*Consult the Programmer's Manual for detailed information.

110

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Appendix D

GPIO Port Description

With the optional GPIO PCB, the printer can easily be programmed to interface

with most applicator devices. The GPIO functions are enabled and configured

using the menu system of the printer (see Section 4.1.4). These parameters are

stored in non-volatile memory and saved for subsequent power-ups.

When the GPIO is enabled, the printer will not print a label unless the Start of

Print signal is active. When a label is ready to print and the printer is waiting for

the Start of Print signal the printer will display “WAITING FOR SIGNAL”.

GPIO Port Connections

The external connection (see next page) is a 9-pin Mini-DIN Female connector

(for example, KYCON KMDG-9S-BS). Each pin function is detailed in the

table below:

GPIO Pin Functions

Signal

Name

Vcc

Ribbon

Fault

Signal

State

+5 VDC

Low

Signal

Direction*

Output

Output Goes low when the printer

detects a ribbon fault.

Description

Printer +5 VDC

Paper

Fault

Printer

Fault

Low

Output Goes low when the printer

detects a label movement fault.

Output Goes low when any printer fault

is detected.

Spare

Reserved

Output

N/A

Programmable

End of Print Programmable Output

Spare

Start of

Print Signal

Reserved

Low

Input

N/A

When ready to print a label, the

Applicator should set this signal

low for at least 50ms or until the

End of Print signal goes not

active.

Signal

Ground

N/A

Ground

*Signal direction is given relative to the printer.

111

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GPIO Pin Configuration

(as viewed from the rear of the printer)

External Start of Print Control

Connections for an external Start

of Print control can be made (1)

directly to Pin 8 using a TTL-

level input or (2) with an

interface circuit similar to the

one shown right. For additional

interfacing requirements, see the

table below.

GPIO Port Specifications*

V_inmax

V_IH

V_IL

I_OH

I_OL

5.5 VDC maximum input into any pin

3.8 VDC minimum (high level input voltage)

1.65 VDC maximum (low level input voltage)

-8 mA typical, - 25 mA maximum (high level output current)

8 mA typical 25 mA maximum (low level output current)

I_OH= -8 mA, minimum 3.8 VDC

V_OH

V_OL

I_OL= 8 mA, maximum .44 VDC

*See the SN74AHC244 data sheet for more information.

112

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Appendix E

Menu System Multi-Language Support

This printer provides the user with the ability to download new menu system

languages and/or replace the provided translations. A Microsoft

Excel

Spreadsheet defines the menu dictionary – the user adds a new language column

or modifies an existing column in the spreadsheet, clicks on the ‘Generate DPL

file(s)’ radio button and sends the generated DPL file(s) to the printer.

Here are the highlights and restrictions of the feature:

•

The printer can register up to 10 different display languages, including

EFIGS.

The EFIGS languages and any additional languages are stored on Module

Y: a 64KB Flash Module located on the Main PCB.

It is okay to download menu files generated for a lesser firmware revision to

new firmware – any messages that are not defined are displayed in English.

For the procedures below, the printer will accept the menu downloads from

any available port.

The language creation programs support Windows 95, Windows 98,

Windows NT, and Windows 2000.

Required Software

Application Version 3.0 or

greater*

Comment

Must reside in the target printer. (See

Section 5.4 for details.)

Must be purchased by user.

Program used during the process to

create DPL file.

Microsoft Excel 97

Img2dl.exe**

Gemmsgxls.xls**

Menu Dictionary

* Available from our web site

**Recommended that the Img2dl.exe and Gemmsgxls.xls files reside in the same

directory.

113

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Creating a Menu Language:

Invoke Excel and open the gemmsglst.xls file. Excel opens the file and the

following screen appears.

•

Click the “Enable Macro” box and the following appears:

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Click On Column J and enter your new language, or modify an existing one.

Tips:

A) Message Size – When entering new messages, reference the ‘MAX’

column: this is the maximum number of characters allowed for this

field. Warnings are displayed when the number of characters is

exceeded or when trying to modify the MAX value. Beware that

“cutting” and “pasting” fields could defeat this warning system.

B) Two Line Messages – Some of the message are displayed as two lines.

These are indicated in the comment fields.

C) Comments – This field can be modified with no effect.

•

When editing has been completed, highlight all of the columns you desire to

create (more than one language may be selected) by pressing the letter

above the column.

•

Press the Generate DPL File(s) radio button. A

file will be generated for each of the selected

columns and Excel will provide confirmation.

(Example: small.ls)

115

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‘

Download the generated files to the printer – one method is the DOS copy

command:

copy small.ls lpt1: /b

’

“

Reset the printer by pressing and holding the CANCEL key for

approximately four seconds.

Verify the operation by printing a Configuration Label (see Section 4.3.2).

The new font selection will be printed on the label under SYSTEM

INFORMATION / OPTIONAL LANGUAGES or select the new language

in the SYSTEM SETTINGS / MENU LANGUAGE in the printer’s menu.

This is the only method to determine whether the download was successful.

If the menu system displays the new language selection, but all displayed

messages remain in English an error has occurred. Re-check the process.

Contact Technical Support if problems continue (be prepared to provide the

Gemmsglst.xls and the DPL download file that you have created). Other

possible error messages are as follows:

Menu Language Error Message

Description

Please select the entire column(s) After pressing the Generate DPL

or the desired language(s), by File(s) radio button, the languages

clicking on the column letter(s)

to convert were not correctly

selected.

Message text may not exceed The entered message exceeds the

MAX = xx designated characters number of characters specified in

for this MID

column C. You may not modify

this number.

Advance File Handling Information

The Standard Printer leaves the factory with EFIGS loaded into module Y.

At this point, Module Y is LOCKED and will only accept additional

Language Downloads.

After downloading a language update, Module Y is left UNLOCKED until

the printer is reset or power is cycled. In this state, Module Y will accept

font, image and label format downloads. The module will also honor the

Clear Module request. Therefore, following an update it is recommended

that a reset be performed to lock the module; otherwise, a software package

may ‘Clear All Modules’ thus destroying the new menu language(s).

Module Y can be UNLOCKED by sending this DPL string: <STX>KpY0.

116

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To restore the factory generated EFIGS image, download the file

*832296.01A to the printer. This file is located on our web site. The letter at

the end of the file name (e.g., A) specifies the revision.

Downloading the same language twice will automatically delete the first

occurrence, but will not free the memory space. Use the Pack Module

feature (see Section 4.1.4) or reload the FIGS file to free the space.

Deletion of the selected language will set the printer to English.

The total number of languages that the printer can now accept is limited to

10, but this number is dependent upon the size of each language translation.

The translation size will vary with the number of messages that are

translated for that particular language. Current complete language files are

about 7,000 bytes each but with product growth, the total number of

languages is expected to drop to seven.

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Appendix F

Saving a Configuration File

With application version 5.01, the printer can save and restore complete printer

settings, including media calibration parameters, as internal Configuration Files.

Here are the highlights and restrictions of this feature:

•

Configuration files eliminate the need to repeat the manual steps of a

special printer setup, making future changeovers faster and easier.

•

Configuration files can be setup, saved, and restored either from the host or

via the front panel as ‘C-type’ files on Module Y under unique filenames

that can be up to nineteen characters in length.

•

Configuration files enable the host, via special DPL commands, to control

parameters previously accessible only from the front panel (consult the

Programmers Manual for details).

Regular host settings can not be saved using the front panel menu.

þ Note: Configuration files will typically correspond to a particular printer and

media application. If a file will be shared among printers, do not

include unique parameters (such as calibrations and adjustments)

because those settings will vary from one unit to another.

When using the front panel to save a configuration file (see Section 4.1.5), the

keypad functions within the ‘Save Setting As’ submenu are as follows:

The DOWN ARROW key scrolls down through the

alphanumeric, underscore, and delete character.

•

The UP ARROW key scrolls up through the alphanumeric

and underscore characters, and the delete function.

The ENTER key accepts the displayed character and

advances the cursor.

•

Saves the displayed file.

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To save a manually entered setup (for example, an application that required an

Advanced Entry Calibration before beginning) as a configuration file using the

front panel:

Step Displayed Message

Operator Action

Press the key.

Use the

Comment(s)

You are entering

‘Menu Mode’.

key The

key can

to scroll to ‘System

Settings’.

also be used.

Press the

You are entering the

key to select ‘System ‘System Settings’

Settings’.

menu.

Press the

key to select

‘Configuration File’.

You are entering the

‘Configuration File’

submenu.

Press the

The

key can

key to scroll to ‘Save also be used.

Setting As’.

Press the

key.

Press the

to exit this selection.

key

Enter a file name using The

the key to also be used.

key can

scroll through the

characters.

þ Note: To change an accepted character,

select the delete function (solid flashing block)

and press the ENTER key.

Use the

key Continue entering the

to accept the character. file name in this

manner (“SPECIAL

STOCK” has been

used as an example).

þ Note: To abort the “save setting” function,

delete all entered characters in the file name

and press the ESCAPE key.

Press the

key Save complete. (To

repeatedly to save the restore a saved file

file name and return to using the front panel

‘Ready’.

see Section 4.1.5.)

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Warranty Information

Brady Products

Limited Warranty Statement

Bradyprinter Models 2461 and 3481

Printer

Brady warrants to Purchaser that under normal use and service, the 2461, 3481

and 6441 Printers, (with the exception of the thermal printhead) purchased

hereunder shall be free from defects in material and workmanship for a period of

(365) days from the date of shipment by Brady.

Expendable and/or consumable items or parts such as lamps, fuses, labels and

ribbons are not covered under this warranty. This warranty does not cover

equipment or parts which have been misused, altered, neglected, handled

carelessly, or used for purposes other than those for which they were

manufactured. This warranty also does not cover loss, damages resulting from

accident, or damages resulting from unauthorized service.

*When returned to the factory for service.

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Thermal Printhead, Platen Roller, and Belts

This warranty* is limited to a period of one year, (365 days), or one million

(1,000,000) linear inches of use, whichever comes first, for the 2461, 3481 or

6441 thermal printhead, platen roller, and belts. This one year (365 days)

warranty is valid only if a Brady - approved thermal label media is used, as

defined in the then current list of approved thermal/thermal transfer media, a

copy of which is available from Brady. Failure to use Brady -approved media is

justification for invalidation of this warranty. This warranty does not cover

printheads or platen rollers which have been misused, altered, neglected,

handled carelessly, or damaged due to improper cleaning or unauthorized

repairs.

*When returned to the factory for service

Warranty Service Procedures

If a defect should occur during the warranty period, the defective unit shall be

returned, freight and insurance prepaid, in the original shipping containers, to

Brady at: 6555 W. Good Hope Road, Milwaukee, Wisconsin, 53223. A Return

Material Authorization (RMA) number must be issued before the product can be

returned. To open an RMA please call the Brady Customer Service Department

at 1-800-537-8791. Please include your RMA number on the outside of the box

and on the shipping document. Include a contact name, action desired, a detailed

description of the problem(s), and examples when possible with the defective

unit. Brady shall not be responsible for any loss or damages incurred in

shipping. Any warranty work to be performed by Brady shall be subject to

Brady’s confirmation that such product meets Brady warranty. In the event of a

defect covered by its warranty, Brady will return the repaired or replaced

product to the Purchaser at Brady’s cost.

With respect to a defect in hardware covered by the warranty, the warranty shall

continue in effect until the end of the original warranty period, or for sixty (60)

days after the repair or replacement, whichever is later.

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General Warranty Provisions

Brady makes no warranty as to the design, capability, capacity or suitability of

any of its hardware, supplies, or software.

Software is licensed on an “as is” basis without warranty. Except and to the

extent expressly provided in this warranty and in lieu of all other warranties,

there are no warranties, expressed or implied, including, but not limited to, any

warranties of merchantability or fitness for a particular purpose.

Purchaser shall be solely responsible for the selection, use, efficiency and

suitability of Brady’s products.

Limitation of Liability

In no event shall Brady be liable to the purchaser for any indirect, special or

consequential damages or lost profits arising out of or relating to Brady’s

products, or the performance or a breach thereof, even if Brady has been advised

of the possibility thereof. Brady’s liability, if any, to the purchaser or to the

customer of the purchaser hereunder shall in no event exceed the total amounts

paid to Brady hereunder by the purchaser for a defective product.

In no event shall Brady be liable to the purchaser for any damages resulting

from or related to any failure or delay of Brady in the delivery or installation of

the computer hardware, supplies or software or in the performance of any

services.

Some states do not permit the exclusion of incidental or consequential damages,

and in those states the foregoing limitations may not apply. The warranties here

give you specific legal rights, and you may have other legal rights which vary

from state to state.

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Glossary

alphanumeric Consisting of alphabetic, numeric, punctuation and

other symbols.

backing material The silicon-coated paper carrier material to which

labels with adhesive backing are affixed. Also referred to as

“liner”.

bar code A representation of alphanumeric information in a pattern of

machine-readable marks. The basic categories are divided into

one-dimensional (UPC, Code 39, Postnet, etc.) and two-

dimensional barcodes (Data Matrix, MaxiCode, PDF417, etc.).

boot loader The resident program that loads the application from

Flash memory, decompresses it into the SRAM, and starts

operations.

burn line The row of thermal elements in the printhead that create the

images on the media.

calibration The process through which sensor readings are entered into

the printer for correct sensor function (for example, detection of

a given media type) and TOF positioning.

character set The entire complement of alphanumeric symbols

contained in a given font.

checksum An alphanumeric error detection method used in many bar

code symbologies for informational security.

continuous media An uninterrupted roll or box of label or tag stock

media that contains no gap, notch, or mark to separate individual

labels or tags.

core diameter The inside diameter measurement of the cardboard core

at the center of a ribbon or media roll.

cutter A mechanical device with a rotary or guillotine type blade used

to cut labels or tags following printing.

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defaults The functional setting values returned following a factory

reset of the printer.

diagnostics Programs used to locate and diagnose hardware problems.

die-cut media Media that has been cut into a pattern using a press,

where the excess paper is removed leaving individual labels,

with gaps between them, attached to a backing material.

direct thermal The printing method that uses a heat sensitive media

and only the heat of the thermal printhead to create an image on

the label.

direct thermal media Media coated with special chemicals that react

and darken with the application of heat.

DPI (dots per inch) A measurement of print resolution, rated in the

number of thermal elements contained in one inch of the

printhead. Also referred to as “resolution”.

DPL programming commands used specifically for control of and label

production. A complete listing of commands can be found in the

Programmer’s Manual.

EFIGS English, French, Italian, German, Spanish, and other multi-

language support as programmed for the printer’s menu system

and configuration label.

fan-fold Media that is folded and stacked.

feed speed The speed at which the media moves under the printhead in

non-printed areas and between labels.

Flash memory Non-volatile memory (does not require printer power to

maintain data) that can be erased and reprogrammed, used to

hold the printer’s operating program.

font A set of alphanumeric characters that share a particular typeface.

gap A space between die-cut or notched labels used to sense the top-of-

form.

IPS (inches per second) Imperial measurement of printer speeds.

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label A paper or synthetic printing material, typically with a pressure

sensitive adhesive backing.

label length The distance from the top of the label to the bottom of the

label as it exits the printer.

label repeat The distance from the top of one label to the top of the

next label.

label tracking Excessive lateral (side to side) movement of the media

as it travels under the printhead.

label width The left to right measurement of the label as it exits the

printer.

media Generalized term for all types of printing stocks, including: roll

fed, continuous, die-cut, reflective, and fanfold.

media hub Device in the printer used to support roll media.

media sensor An electronic device equipped with photosensors to

detect media and the top-of-form on die-cut, notched or

reflective media.

MMPS (millimeters per second) Metric measurement of printer

speeds.

notched stock Media, typically tag stock, with holes or notches in the

material that is used to signal the top-of-form. The printer must

be set to ‘gap’ to use this media type.

preprinted media Label stock that contains borders, text, or graphics,

floodcoating, etc.

perforation Small cuts extending through the backing and/or label

material to facilitate their separation. Also referred to as “perf”.

print speed The speed at which the media moves under the printhead

during the printing process.

reflective media Media imprinted with carbon-based black marks on

the underside of the material, which is used to signal the top-of-

form when the ‘reflective’ sensor is enabled.

registration Repeatable top to bottom alignment of printed labels.

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reverse speed The backward rate of media motion into the printer

during tear-off, peel and present and cutting operations for

positioning the label at the start of print position.

ribbon An extruded polyester tape with several layers of material, one

of which is ink-like, used to produce an image on the label. Also

referred to as “foil”.

ribbon wrinkle An undesirable overlapping of the ribbon during the

printing process that leads to voids on the printed label, typically

caused by an improper printhead leveling cam adjustment.

roll media A form of media that is wound upon a cardboard core.

start of print The position on the label where the printing actually

begins.

tag stock A heavy paper or synthetic printing material, typically

featuring a notch or black mark for TOF and no adhesive

backing.

thermal transfer The printing method that creates an image by

transferring ink from a ribbon onto the media using the heat

from the thermal printhead.

TOF (top-of-form) The start of a new label as indicated by a label gap,

notch, mark or programming.

void An undesirable blank space in a printed image.

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Index

download mode, 77, 79, 80

DPI, 44, 45, 96, 109, 126

DPL, 33, 41, 44, 45, 52, 93, 126

alphanumeric, 125

application program, 77

ASCII, 93, 99 - 101, 105

EFIGS, 2, 46, 77, 109, 113 - 117, 126

emulation, 44 - 46

bar code, 84, 86, 95, 105 - 108, 125

boot loader, 79 - 81, 125

burn line, 72, 75, 86, 125

factory default settings, 31, 32, 34 - 53,

91, 109, 110, 126

fault messages, 87 - 91

feed speed, 35, 110, 126

flash memory, 97, 109, 126

font, 2, 3, 37, 39 - 41, 51, 95, 101 -

109, 126

cable listings, 12, 13

calibration

advanced entry, 34, 65 - 70

defined, 125

problems, 55, 83, 86, 88 - 90

quick media, 20, 27, 54

standard, 31, 34, 61 - 64

checksum, 105 - 107, 125

cleaning, 59, 74 - 77, 86

communications

gap, 17, 20, 34, 53, 63 - 65, 88, 92, 98,

125 - 128

GPIO port, 38, 46, 53, 111, 112

menu settings, 47 - 52

methods, 12, 13, 95

problems, 80, 83, 84, 86

condition messages, 54, 55

configuration file, 39, 119, 120

configuration label, 29, 43, 46, 48, 57,

126

configuration level, 41, 80

core diameter, 14, 90, 97, 125

custom adjustments, 10, 36, 42, 73, 84

cutter, 2, 5, 25, 38, 46, 53, 74, 83, 87,

97, 98, 125

hex dump mode, 53, 83, 93

indicators, 12, 30, 85, 87

IPS, 10, 96, 110, 126

liner. See Media Backing Material

label, 1, 8, 9, 21, 42 - 46, 51, 53 - 61,

84, 86, 91, 93, 97, 98, 109, 125 - 128

language. See EFIGS

LCD. See Display

leveling cam, 15, 16, 71, 84, 86, 91,

128

diagnostics, 53, 126

direct thermal printing, 9, 34, 96, 126

display, 30, 83, 87, 92

dot test pattern label, 59

double byte symbols, 40 , 105

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media

ready mode, 27, 28, 30, 77, 78, 93

reflective mark. See Media Black Mark

registration, 127

resetting, 12, 27, 31, 32, 39, 40, 55, 89,

reverse speed, 35, 52, 110, 128

ribbon, 9, 10, 18, 19, 34, 85, 86, 89, 97,

98, 128

ribbon sensor, 42, 53, 90

ribbon test label, 58

continuous, 17, 20, 34, 97, 125

backing material, 18, 20, 21, 23 - 25,

61, 64, 97, 98, 125, 126

black mark, 17, 61, 63, 67, 89, 98,

127, 128

die-cut, 17, 97, 126

direct thermal, 9, 10, 34, 126

fan-fold, 16, 97, 126

preprinted, 63, 66, 127

notched, 17, 20, 64, 127, 128

roll, 14, 15, 97, 128

ribbon wrinkling, 71, 128

rotation, 86, 95

tag, 10, 72, 125, 127, 128

thermal transfer, 9, 10, 18, 34, 58,

96, 128

media sensor, 17, 20, 34, 74, 86, 88 -

91, 98, 127

media settings, 34

menu mode, 27, 28, 30, 33

menu system, 32, 33

MMPS, 96, 110, 127

serial port, 13, 47, 83

single byte symbols, 39

skipping labels, 86

specifications, 95 - 97, 112

speed settings, 110

start of print, 17, 35, 36, 46, 111, 112,

128

module, 37, 39, 60, 84, 109

system settings, 31, 39, 40 - 46, 84

NIC Adapter, 12, 48 - 50

top of form, 20, 34, 61, 65, 70, 88, 89,

91, 125, 128

troubleshooting, 83 - 93

parallel port, 12, 47, 48, 79, 83, 95

peel and present, 3, 4, 23, 97

perforation, 63, 66, 67, 127

present sensor, 4, 24, 35, 37, 46, 53, 54

print control, 9, 10, 35, 36, 73, 84, 112

print quality, 56, 58, 60, 72, 75, 76, 86,

92, 98

user defined label, 60

user prompts, 54, 55

print resolutions. See DPI

print speed, 9, 10, 35, 86, 96, 110, 127

printer key, 41, 80

printer options, 37, 38

validation label, 60

voids, 77, 128

printhead, 2, 9, 10, 18, 35, 36, 53, 59,

71 - 75, 84, 86, 90, 92, 96, 98, 109

warning messages, 87, 92

quick test mode, 29, 53, 54, 56 - 60, 87

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