Bradford White Corp Water Heater 50T65F User Manual

The Bradford White  
Flammable Vapor Ignition Resistant Water Heater  
SERVICE  
MANUAL  
Troubleshooting Guide  
and Instruction for Service  
(To be performed ONLY by qualified service providers)  
For the Bradford White  
Defender Safety System® Models:  
MI30T*F(BN,CX)  
MI30S*F(BN, CX)  
MI303T*F(BN,CX)  
MI40T*F(BN,CX)  
MI403S*F(BN,CX)  
MI404T*F(BN,CX)  
MI503*F(BN,CX)  
MI50L*F(BN,CX)  
MI504S*F(BN,CX)  
MI60T*F(BN,CX)  
M430T*F(BN,CX)  
M440T*F(BN, CX)  
M4403S*F(BN,CX)  
M4403T*F(BN,CX)  
M450S*F(BN,CX)  
M4503*F(BN,CX)  
M460T*F(BN,CX)  
M1XR403S*F(BN,CX)  
M1XR504T*F(BN,CX)  
M2XR504T*F(BN,CX)  
M2C504T*F(BN,CX)  
50T65F(BN,CX)  
(*) Denotes Warranty Years.  
Save this manual for future reference  
Manual 44943C  
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INTRODUCTION  
The Bradford White DEFENDER Safety System®  
The Bradford White DEFENDER Safety System® was designed to resist the ignition of flammable  
vapors that can occur outside of the water heater. Use and installation are nearly identical to  
previous versions of atmospherically fired and vented water heaters. A number of exclusive design  
features are incorporated in the system that will require additional knowledge on the part of the  
qualified service provider. The following information will instruct service professionals on the  
function, proper diagnosis and repair of water heaters employing the Bradford White DEFENDER  
Safety System®.  
How the Safety System Works  
During normal operation, air for combustion is drawn into the water heater through the opening in  
the jacket. This air travels down and around the combustion chamber and enters through holes in  
the very bottom of the corrosion-resistant combustion chamber. The air then travels up through the  
oriented flame arrestor plate louvers, where the velocity of the air is increased and its direction  
altered. The air then mixes in a normal manner with the supplied gas and is efficiently combusted,  
producing very low NOx emissions.  
In the case where trace amounts of flammable vapors are present in the air flowing into the  
combustion chamber, the vapors are harmlessly ignited by the burner / pilot flame. If flammable  
vapors are in sufficient quantity to prevent normal combustion, the burner/pilot flame is shut down.  
Should the flammable vapors continue to the burner, the flame arrestor plate prevents the flames  
from traveling backwards and igniting vapors outside of the combustion chamber. The calibrated,  
multipurpose thermal switch recognizes this and shuts down the pilot and main burner. This switch  
also deactivates the burner and pilot in the unlikely event of restricted airflow caused by severe lint,  
dust or oil accumulation on the arrestor plate.  
4
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TROUBLESHOOTING CHART  
Flammable Vapor Ignition Resistant Water Heaters  
SERVICE  
CORRECTIVE ACTION  
PROCEDURE  
SYMPTOM  
PROBABLE CAUSE  
1. Turn on gas supply and/or check line  
pressure.  
2. Review lighting instruction. Set  
combination/thermostat  
gas valve to correct position.  
3. Review lighting instruction. Fully depress  
pilot lighting button.  
4. Clean, repair or replace.  
5. Verify correct electrode position. Replace  
pilot assembly.  
1. See Service Procedure  
RG-V, Page 12.  
1. No incoming gas or too low gas  
pressure.  
2. Gas control knob set to wrong position.  
3. Pilot light button not being fully  
depressed when attempting to light pilot.  
4. Pilot orifice or pilot tube is obstructed or  
kinked.  
4. See Service Procedure  
RG-III, Page 10.  
Pilot Will Not Light  
5. See Service Procedure  
RG-III, Page 10.  
5. Pilot electrode not sparking to pilot.  
6. Piezo igniter not functioning.  
6. See Service Procedure  
RG-IV, Page 11.  
6. Replace Piezo igniter.  
1. Check connection at combination  
thermostat/gas valve. Proper tightness  
should be finger tight plus ¼ turn.  
2. Inspect thermocouple to ensure that it is  
fully engaged into pilot bracket.  
3. Adjust tip of thermocouple to be fully  
engulfed by pilot flame.  
4. Check thermocouple and replace if  
necessary.  
5. Check ECO continuity and replace  
combination thermostat/gas valve if  
necessary.  
1. Poor thermocouple connection at  
combination thermostat/gas valve.  
2. Thermocouple not fully engaged in pilot  
assembly bracket.  
3. Pilot flame is not fully enveloping the  
thermocouple “hot” junction.  
4. Weak or defective thermocouple.  
5. Open ECO on combination thermostat/  
gas valve.  
6. Defective magnet in combination  
thermostat/gas valve.  
4. See Service Procedure  
RG-II, Page 8  
Pilot Will Not  
stay lit  
when button is  
released  
5. See Service Procedure  
RG-V, Page 14  
6. See Service Procedure  
RG-V, Page 13  
6. Check magnet operation and replace  
combination thermostat/gas valve if  
necessary.  
7 Resettable thermal switch has opened.  
7. Determine cause of switch activation. To  
reset, depress button on resettable thermal  
switch located on inner door.  
1. Combination thermostat/gas valve set too 1. Adjust temperature dial on combination  
2. See Installation &  
operation manual.  
low for desired water temperature.  
2. Combination thermostat/gas valve  
temperature is satisfied.  
thermostat/gas valve.  
2. Check temperature dial setting on  
combination thermostat/gas valve.  
3. Check gas supply and line pressure.  
4. Check combination thermostat/gas valve  
for proper operation, replace if  
necessary.  
Pilot will light but  
the main burner  
will not come on  
3. See Service Procedure  
RG-V, Page 12  
3. Insufficient gas supply or low gas  
pressure.  
4. Combination thermostat/gas valve has  
wide differential or is out of calibration.  
4. See Service Procedure  
RG-V, Page 12  
1. Verify adequate combustion air is available  
to the unit. Check and clear Jacket slot  
openings of any dirt, dust, restrictions or  
other obstructions. Inspect flame arrestor  
plate and clean with stiff bristled brush  
and/or vacuum to remove any debris  
accumulation.  
2. Check venting for proper sizing and proper  
operation  
3. Check gas supply and line pressure.  
Pilot goes out  
periodically (after  
heating cycles,  
once a day, once  
a week etc.)  
1. Insufficient combustion air supply.  
1. See Service Procedure  
RG-VIII, Page 22  
2. Incorrect, clogged vent system/ vent  
terminal or location.  
3. See Service Procedure  
RG-V, Page 12  
3. Inconsistent gas supply or gas pressure.  
1. Check dial on combination thermostat/gas  
valve.  
2.Extremely cold water going into the heater  
will decrease the amount of hot water  
produced. It may be necessary to temper  
incoming water supply.  
3. Adjust high demand usage.  
4. Contact Plumbing professional.  
5. Check combination thermostat/gas valve  
for proper operation, replace if  
necessary.  
1. Combination thermostat/gas valve set too  
low for desired water temperature.  
2. Cold inlet water temperature is very cold.  
3. High demand periods.  
4. Incorrectly sized water heater for  
application.  
5. Combination thermostat/gas valve is out  
of calibration/not functioning.  
6. Out of spec dip tube is diluting hot water  
with cold water.  
5. See Service Procedure  
RG-V, Page 12  
Not enough hot  
water  
6. See Service Procedure  
RG-IX, Page 23  
6. Inspect dip tube and replace if necessary.  
5
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SERVICE PROCEDURE RG-I  
Inner Door/Gasket Removal, Inspection  
Replacement and Reinstallation  
For White Rodgers Control,  
depress knob slightly and rotate  
clockwise to the “OFF” position.  
Inner Door Removal Procedure  
Step 1.  
Rotate knob of the combination  
thermostat/gas valve to the “OFF” position.  
For Robertshaw Control, rotate  
knob clockwise to the “OFF”  
position.  
Step 2.  
Step 3.  
Remove outer jacket burner access door  
Inner Door Removal.  
a) Disconnect resettable thermal switch wire leads (leading from combination thermostat/gas valve).  
b) Remove (2) 1/4" hex drive screws from right side inner door.  
c) Remove (2) 1/4" drive screws from flange section of inner door.  
d) Remove (2) 1/4" drive screws from left side inner door.  
e) Remove inner door and inspect per step 4.  
Resettable Thermal Switch  
Wire Connection  
¼" Hex Drive Screws  
Right and Left Side Inner Door.  
¼" Hex Drive Screws at  
Flange Area of Inner Door  
Step 4. Fully inspect inner door gaskets for the following:  
>Tears  
>Other imperfections that will inhibit proper seal  
>Missing Material  
>Cracks  
>Gasket adhesion to inner door  
>Material left on combustion chamber (around opening)  
>Dirt or debris  
If the gasket is not effected by any of the above, gasket replacement is not required. If replacement is required,  
proceed to Inner Door Gasket Replacement Procedure.  
Inner Door Gasket Replacement  
Procedure.  
WARNING  
If the information in these instructions is not  
followed exactly, a fire or explosion may result causing  
property damage, personal injury or death.  
Step 5.  
Step 6.  
After inspection of inner door as noted in step 4, completely remove gasket and adhesive residue from right  
and left side inner doors as needed.  
Use RTV sealant (recommended bead size 1/8") to secure the inner door gasket to the inner door sections  
(right & left). Refer to illustration on next page for proper application. Note the overlap configuration in the  
flange area of the inner door. Set the flange section first, this will help to achieve the proper over lap position.  
6
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SERVICE PROCEDURE RG-I  
Inner Door/Gasket Removal, Inspection  
Replacement and Reinstallation  
Installation of Inner Door With Gasket.  
WARNING  
Step 7.  
Clean any residual gasket residue or other debris  
from combustion chamber surface before  
installing the inner door/gasket assembly.  
Stripped fastener connections may allow  
for seal breach of inner door. A seal  
breach may result in a fire or explosion  
causing property damage, personal injury  
or death. Do not over tighten screws in  
steps 8, 10 and 11.  
Step 8.  
Place the left side inner door into position first.  
Firmly position the radiused channel of the inner  
door aroundthe feedline. Using the 1/4” hex drive  
screws from step 3d, secure left side inner door in  
place. DO NOT OVER TIGHTEN SCREWS.  
If a fastener connection is stripped,  
contact the manufacturer listed on the  
water heater rating plate.  
Step 9  
Position thermocouple, pilot tube and Piezo wire  
against left side inner door flange gasket.  
DO NOT ROUTE THROUGH RADIUSED  
CHANNEL WITH FEEDLINE.  
Position thermocouple,  
pilot tube and piezo wire.  
Radiused Channel  
for Feedline  
7
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SERVICE PROCEDURE RG-I  
Inner Door/Gasket Removal, Inspection  
Replacement and Reinstallation  
Step 10. Firmly place right side inner door flange against the left side inner door flange and secure with two ¼” drive  
screws from step 3c. DO NOT OVER TIGHTEN SCREWS.  
Step 11. Align right side inner door to combustion chamber and verify the fastener holes of the combustion  
chamber are aligned with the right side inner door slotted opening. Verify seal integrity around combustion  
opening. Secure right side inner door using 1/4” hex drive screws from step 3b. DO NOT OVER TIGHTEN  
SCREWS. Verify both left and right sides of the inner door are properly positioned and sealed against  
the combustion chamber.  
Secure flange with  
¼" drive screws.  
Verify threaded hole  
alignment with slotted  
openings in inner door.  
Step 12. Reconnect lead wires from combination thermostat/gas valve to resettable thermal switch (See photo in step  
3). Note, wire terminations are interchangeable with either resettable thermal switch connections.  
Step 13. Replace outer jacket burner access door.  
Step 14. To resume operation follow the instructions located on the lighting instruction label or the lighting instructions  
located in the installation and operation manual.  
8
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SERVICE PROCEDURE RG-II  
Thermocouple Testing and Replacement  
CLOSED CIRCUIT THERMOCOUPLE TESTING (White Rodgers Control)  
Step 1.  
Step 2.  
Step 3.  
Closed circuit testing is the preferred method for testing thermocouple. Following the lighting instruction  
label on the heater, proceed to light the pilot and allow to operate for three minuets. If the pilot will not stay  
lit, hold the pilot button (located on the combination thermostat/gas valve) down during this test  
Using a multimeter capable of measuring millivolts, connect one lead  
using an alligator clip to the copper sheath of the thermocouple, use the second lead of the multi meter to  
probe the top terminal located at the back of the combination thermostat/gas valve.  
If meter reads 10 millivolts or higher, the thermocouple is OK. If reading is below 10 millivolts,  
replace the thermocouple.  
Probe top terminal on  
back of combination  
thermostat/gas valve  
Alligator clip to copper  
sheath of thermocouple  
CLOSED CIRCUIT THERMOCOUPLE TESTING (Robertshaw Control)  
Step 1.  
Step 2.  
Disconnect thermocouple from combination thermostat/gas valve.  
Connect a thermocouple adaptor  
(BWC P/N 239-44642-00, Robertshaw P/N 75036) at the  
thermocouple location in the combination thermostat/gas valve.  
Step 3.  
Step 4  
Reconnect thermocouple to adaptor. Make certain all  
connections are tight (finger tight plus ¼ turn)  
Using a multimeter capable of measuring millivolts, connect  
one alligator clip to the set screw of the adaptor, and the other  
alligator clip to copper portion of the thermocouple.  
Step 5.  
Step 6.  
Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for  
three minuets. If the pilot will not stay lit, hold the red reset button (located on the combination  
thermostat/gas valve) down during this test  
If meter reads 13 millivolts or higher, the thermocouple is OK. If reading is below 13 millivolts  
replace the thermocouple.  
9
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SERVICE PROCEDURE RG-II  
Thermocouple Testing and Replacement  
OPEN CIRCUIT THERMOCOUPLE TESTING  
Step 1.  
Step 2.  
Disconnect thermocouple from combination thermostat/gas valve.  
Using a multimeter capable of measuring millivolts, connect  
one alligator clip to the end ball or contact portion of the  
thermocouple, and the other alligator clip to copper portion of  
the thermocouple.  
Step 3.  
Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for  
three minutes. It will be necessary to hold the pilot button down continuously throughout this test.  
A reading of 20 to 30 millivolts indicates good thermocouple output.  
THERMOCOUPLE REPLACEMENT  
Step 1.  
Turn off gas supply to water heater. Rotate knob of combination  
thermostat/gas valve to “OFF” position.  
For Robertshaw Control, rotate  
knob clockwise to the “OFF”  
position.  
For White Rodgers Control,  
depress knob slightly and rotate  
clockwise to the “OFF” position.  
Step 2.  
Step 3.  
Step 4  
Remove outer jacket door.  
Remove right side of inner door per SERVICE PROCEDURE RG-I, steps 3a through 3c.  
Disconnect thermocouple from combination thermostat/gas valve (3/8" wrench). Locate other end of  
thermocouple inside of combustion chamber and remove from pilot bracket. Pull firmly pulling away  
from the pilot assembly.  
Step 5.  
Install new thermocouple into pilot bracket making certain the thermocouple is fully engaged into the pilot  
bracket. Position thermocouple against left side inner door flange at its original position. Connect other end of  
thermocouple to combination thermostat/gas valve (finger tight + ¼ turn).  
Step 6.  
Step 7.  
Inspect inner door gasket per  
SERVICE PROCEDURE RG-I, Step 4.  
Thermocouple position  
Install right side inner door per  
SERVICE PROCEDURE RG-I,  
Step 10 through Step 13  
Step 8.  
To resume operation follow the instructions located on the lighting instruction label or the lighting  
instructions located in the installation and operation manual.  
10  
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SERVICE PROCEDURE RG-III  
Pilot Assembly Inspection, Cleaning and Replacement  
PILOT/ELECTRODE ASSEMBLY INSPECTION,  
CLEANING AND REPLACEMENT  
For White Rodgers Control,  
depress knob slightly and rotate  
clockwise to the “OFF” position.  
Step 1.  
Turn off gas supply to water heater. Rotate knob  
of combination thermostat/gas valve  
to “OFF” position.  
For Robertshaw Control, rotate  
knob clockwise to the “OFF”  
position.  
Step 2.  
Step 3.  
Remove outer jacket door.  
Remove right side of inner door per  
SERVICE PROCEDURE RG-I, steps  
3a through 3c.  
Step 4  
Disconnect thermocouple (3/8" wrench), pilot tube (7/16" wrench),  
and feedline (¾" wench) from combination thermostat/gas valve.  
NOTE: Feedline nut for natural gas control  
uses right hand threads, LP control uses left hand thread.  
Feedline  
Nut  
Step 5  
Step 6.  
Step 7.  
Step 8.  
Disconnect piezo ignition wire from piezo igniter.  
Remove burner assembly from combustion chamber.  
Remove pilot/electrode assembly from feedline (¼" drive tool)  
Inspect pilot for the following:  
a) Primary air openings for blockage. Must be free from any  
debris (dirt, lint, etc).  
b) Kinks or cracks in the pilot tube. If found,  
the pilot must be replaced.  
Primary Air  
Opening  
Step 9.  
Inspect pilot orifice:  
a) Remove ½" nut from bottom of pilot assembly.  
b) Remove pilot tube and pilot orifice.  
c) inspect pilot orifice for blockage, must be cleaned or replaced.  
Pilot Orifice  
Step 10. Install pilot/electrode assembly to feedline, secure with screw from step 7.  
Step 11. Re-Install burner assembly into combustion chamber, connect feedline, pilot tube and thermocouple  
to combination thermostat/gas valve.  
Step 12. Install inner door per SERVICE PROCEDURE RG-I, step 4 through 13.  
Step 13. To resume operation follow the instructions located on the lighting instruction label or the lighting instructions  
located in the installation and operation manual.  
11  
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SERVICE PROCEDURE RG-IV  
Piezo Igniter, Electrode Testing and Replacement  
PIEZO IGNITER, ELECTRODE TESTING AND REPLACEMENT  
With the pilot not in operation (no pilot flame) you can check the Piezo and electrode circuit by viewing pilot  
thru the sight glass located on the inner door and observing the spark action.  
Step 1.  
Step 2.  
Remove outer jacket door.  
Repeatedly depress the Piezo igniter while viewing the pilot thru the sight glass. If a spark is  
present, the circuit is OK. If there is no spark, proceed to step 3.  
View spark  
Action through  
Sight glass  
Repeatedly  
Depress Piezo  
Igniter  
Step 3  
Remove orange wire from Piezo igniter and install a jumper wire in its place. Hold the other end of  
the jumper by the wire insulation or using an insulated tool, next to an unpainted surface such as  
the feedline or gas valve and depress the Piezo igniter. If there is a spark, the igniter is OK, the pilot  
is not functioning and must be replaced, see SERVICE PROCEDURE RG-III for pilot  
replacement. If no spark is present the igniter is not functioning and must be replaced.  
Step 4  
With orange wire disconnected from piezo igniter. Using a common screw driver, place blade of  
screw driver under piezo bracket and gently pry bracket from front of combination thermostat/  
gas valve and unhook bracket from rear of combination thermostat/gas valve.  
Common Screw  
Driver  
12  
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SERVICE PROCEDURE RG-V  
Combination Thermostat/Gas Valve Testing  
and Replacement  
Combination Thermostat/Gas Valve Testing and Replacement  
The combination thermostat/gas valve is a non repairable device. If trouble shooting has determined a problem with the  
combination thermostat/gas valve, it must be replaced.  
If the burner and/or pilot do not function, service checks for gas pressure, thermocouple output, magnet assembly and  
ECO are to be performed. If these check OK, the combination thermostat/gas valve may be faulty.  
LINE PRESSURE  
The combination thermostat/gas valve is designed for a maximum line pressure of 14.0" w.c. and a minimum line  
pressure of 1.0"w.c. over the water heater rated manifold pressure. Line pressure must be checked with burner on and  
burner off to assure proper readings.  
MANIFOLD PRESSURE TESTING (this procedure assumes a maximum line pressure of 14.0" w.c.)  
Step 1.  
Set combination thermostat/gas valve to “OFF” position.  
Step 2.  
Remove pressure tap plug (3/16" Allen wrench) and install  
pressure tap (7/16 wrench)  
Step 3.  
Step 4  
Connect manometer to pressure tap.  
Pressure Tap  
Shown Installed  
Follow lighting instructions and proceed to light  
main burner and observe manometer reading.  
Step 5  
Step 6  
Proper operating range for natural gas is 4.0 0.3" W.C.  
Proper operating range for L.P. gas is 10.0 0.5" W.C.  
If pressure is OK, set combination thermostat/gas valve to “OFF”  
remove manometer and pressure tap and replace pressure tap plug. Check for gas leaks before placing water  
heater back in operation. If pressure is out of the specification noted in step 5, proceed to step 7 or 8 for proper  
service procedure.  
Step 7  
For White Rodgers control, the manifold pressure is not adjustable. If manifold pressure is outside the range  
in step 5, the control must be replaced.  
Step 8  
Step 9  
For Robertshaw control, the manifold pressure is adjustable, proceed to step 9 for adjustment procedure  
While burner is in operation, remove regulator access cap to expose the regulator adjusting screw. With small  
screw driver, rotate adjusting screw clockwise to increase pressure and counter clockwise to decrease pressure.  
Step 10 Replace regulator access cap, set combination thermostat/gas valve to “OFF”. Remove manometer and  
pressure tap and replace pressure tap plug. Check for gas leaks before placing water heater back in operation.  
13  
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SERVICE PROCEDURE RG-V  
Combination Thermostat/Gas Valve Testing  
and Replacement  
THERMOCOUPLE TESTING  
See SERVICE PROCEDURE RG-II  
MAGNET ASSEMBLY TESTING (White Rodgers Control)  
Step 1.  
Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for  
three minuets. If the pilot will not stay lit, hold the pilot button (located on the combination  
thermostat/gas valve) down during this test  
Step 2.  
Using a multimeter capable of measuring millivolts, connect one lead  
using an alligator clip to the copper sheath of the thermocouple, use the second lead of the multi meter to  
probe the top terminal located at the back of the combination thermostat/gas valve.  
Probe top terminal on  
back of combination  
thermostat/gas valve  
Alligator clip to copper  
sheath of thermocouple  
Step 6.  
Step 7.  
With a meter reading of 13 millivolts or greater, rotate knob of combination thermostat/gas valve to the  
“OFF” position.  
The magnet should remain closed for a drop of at least 6 millivolts. You will here a “snap” or “click” sound  
when the magnet opens, if you hear this sound prior to a drop of 6 millivolts, the magnet is out of  
specification and the combination thermostat/gas valve should be replaced.  
MAGNET ASSEMBLY TESTING (Robertshaw Control)  
Step 1.  
Step 2.  
Disconnect thermocouple from combination thermostat/gas valve.  
Connect a thermocouple adaptor  
(BWC P/N 239-44642-00, Robertshaw P/N 75036) at the  
thermocouple location in the combination thermostat/gas valve.  
Step 3.  
Step 4  
Reconnect thermocouple to adaptor. Make certain all connections  
are tight (finger tight plus ¼ turn).  
Using a multimeter capable of measuring millivolts, connect one  
alligator clip to the set screw of the adaptor and the other alligator  
clip to copper portion of the thermocouple.  
Step 5.  
Step 6.  
Step 7.  
Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for  
three minuets.  
With a meter reading of 13 millivolts or greater, rotate knob of combination thermostat/gas valve to the  
“OFF” position.  
The magnet should remain closed for a drop of at least 6 millivolts. You will here a “snap” or “click” sound  
when the magnet opens, if you hear this sound prior to a drop of 6 millivolts, the magnet is out of  
specification and the combination thermostat/gas valve should be replaced.  
14  
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SERVICE PROCEDURE RG-V  
Combination Thermostat/Gas Valve Testing  
and Replacement  
ECO (Energy Cut Off) TESTING  
Step 1.  
Step 2.  
Disconnect thermocouple from combination thermostat/gas valve.  
Using a multimeter capable of measuring Ohms (or continuity),  
attach one lead (alligator clip) to the pilot tube. Insert the other lead  
(probe) fully into the magnet opening, Be sure the probe makes  
contact only at the top center of the magnet opening. Do not allow  
the probe to make contact with the threaded sides of the opening.  
Step 3.  
If continuity is indicated, the ECO is OK. If continuity is not indicated, the ECO has opened and the  
combination thermostat/gas valve must be replaced.  
COMBINATION THERMOSTAT/GAS VALVE REPLACEMENT  
For White Rodgers Control,  
depress knob slightly and rotate  
clockwise to the “OFF” position.  
Step 1. Rotate knob of the combination thermostat/gas valve  
to the “OFF” position.  
Step 2. Turn off gas supply to water heater.  
Step 3. Disconnect gas supply line from  
combination thermostat/gas valve.  
For Robertshaw Control, rotate  
knob clockwise to the “OFF”  
position.  
Step 4. Turn off water supply and drain water heater completely.  
Step 5. Remove outer jacket burner access door.  
Step 6. Right side inner door removal.  
a) Disconnect resettable thermal switch wire leads (leading from combination thermostat/gas valve)  
and remove wire tie from feedline.  
b) Remove (2) 1/4" hex drive screws from right side inner door.  
c) Remove (2) 1/4" drive screws from flange section of inner door.  
d) Remove right side inner door and set aside. Be careful not to damage gasket material on inner door.  
Resettable Thermal Switch  
Wire Connection  
Remove  
Wire Tie  
¼" Hex Drive Screws shown on  
Right Side Inner Door.  
¼" Hex Drive Screws at  
Flange section of Inner Door  
15  
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SERVICE PROCEDURE RG-V  
Combination Thermostat/Gas Valve Testing  
and Replacement  
Step 7. Removal of combination thermostat/gas valve.  
a) Disconnect main burner feedline (¾” wrench), pilot tube (7/16" wrench) and thermocouple (3/8" wrench)  
from combination thermostat/gas valve & remove burner from combustion chamber.  
NOTE: Feed line nut for natural gas control uses right hand threads,  
LP control uses left hand thread.  
b) Remove piezo bracket with piezo igniter (refer to SERVICE PROCEDURE RG-IV) from Combination  
Thermostat/Gas Valve.  
c) Remove Combination Thermostat/Gas Valve from heater,  
Wrench Boss  
rotating counter clockwise using a control body wrench or a  
length of ½" NPT pipe threaded into inlet of control.  
To remove or install control, insert  
only ½" NPT threaded pipe into inlet  
and use to loosen or tighten control.  
Step 8. Installation of Combination Thermostat/Gas Valve.  
a) Install new combination thermostat/gas Valve using a control body wrench or a length of ½" NPT  
pipe threaded into inlet of control. DO NOT OVER TIGHTEN. Use caution not to damage cast  
aluminum body of combination thermostat/gas valve. Be certain not to damage the bundled wire  
leads.  
Note: Combination thermostat/gas Valve must be installed in proper upright position to  
assure the feedline will align properly at the inner door flange.  
DO NOT OVER TIGHTEN. If control is turned past proper alignment, do not  
reverse direction to align.  
b) Reattach Piezo bracket with Piezo igniter to combination thermostat/gas valve.  
c) Reattach main burner feedline, pilot tube and thermocouple to combination thermostat/gas valve.  
NOTE: Feedline nut for natural gas control uses right hand threads,  
LP control uses left hand thread.  
d) Gather wire leads of combination thermostat/gas valve and Piezo igniter and secure along side of  
feedline using new wire tie provided.  
e) Connect gas supply piping to inlet of control. Use back up wrench on wrench boss of control, never  
use back up wrench on body of control.  
Step 9. Reinstallation of inner door assembly.  
a) Prior to reinstallation of inner door, fully inspect inner door gasket for the following:  
> Tears  
> Gasket Adhesion to inner door  
> Missing Material > Other imperfections that will inhibit proper seal  
> Cracks  
> Material left on combustion chamber  
> Dirt or debris  
If the gasket is not effected by any of the above, gasket replacement will not be required. If replacement is  
required, replace using new gasket kit following the instructions provided with kit.  
16  
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SERVICE PROCEDURE RG-V  
Combination Thermostat/Gas Valve Testing  
and Replacement  
Step 9. Reinstallation of inner door assembly. (cont.)  
b) Clean any gasket residue or other debris from combustion chamber surface before installing  
the inner door/gasket assembly.  
c) Position thermocouple, pilot tube and Piezo wire against left side inner door flange gasket. DO NOT ROUTE  
THROUGH RADIUSED CHANNEL WITH FEEDLINE. Be sure that thermocouple and pilot tube are not  
in position to interfere with outer jacket burner access door when reinstalled.  
WARNING  
A seal breach may result in a fire or  
explosion causing property damage,  
personal injury or death.  
Position thermocouple,  
pilot tube and Piezo wire.  
d) Firmly place right side inner door flange against the left side inner door flange and secure with two ¼” hex drive  
screws from step 6c. DO NOT OVER TIGHTEN SCREWS.  
e) Align right side inner door to combustion chamber and verify the fastener holes of the combustion  
chamber are aligned with the right side inner door slotted openings. Verify seal integrity around combustion  
opening. Secure right side inner door using 1/4” hex drive screws from step 6b. DO NOT OVER TIGHTEN  
SCREWS. Verify both left and right sides of the inner door are properly positioned and sealed against  
the combustion chamber.  
Secure flange with  
¼" drive screws.  
Verify threaded hole  
alignment with slotted  
openings in inner door.  
Step 10. Reconnect wire leads from combination thermostat/gas valve to resettable thermal switch (See photo in step  
6). Note: wire terminations are interchangeable with either resettable thermal switch connection.  
Step 11. Replace outer jacket burner access door.  
Step 12. Reconnect gas supply to Combination Thermostat/Gas Valve.  
Step 13. Resume water supply to water heater. Be sure tank is full of water.  
Step 14. To resume operation follow the instructions located on the lighting instruction label or the lighting instructions  
located in the installation and operation manual.  
17  
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SERVICE PROCEDURE RG-VI  
Burner Operation Inspection, Adjustment  
Cleaning and Replacement  
MAIN BURNER: Inspection, Adjustment,  
Cleaning and Replacement  
At periodic intervals (not more then 6 months) a visual inspection should be made of the main burner for proper operation  
and to insure no debris accumulating.  
Main burner should light smoothly from pilot and burn with a blue flame with a minimum of yellow tips.  
Steel burner models have a self adjusting air mixture and do not have an adjustable air shutter. Cast iron burner can have  
the gas and air mixture properly proportioned by adjusting the air shutter on the mixer face of the main burner (see step 2  
below).  
Main burner must be free from any debris accumulation that may effect burner operation (see burner cleaning procedure  
on page 17).  
CAST IRON BURNER ADJUSTMENT  
DANGER  
Under no circumstances shall flammable materials be used or stored in the vicinity of the water heater. With  
the inner door removed the Bradford White Defender Safety System will be inactivated. If flammable vapors  
are present, a fire or explosion may result causing property damage, personal injury or death.  
Upon completion of the cast iron burner adjustment procedure, the inner door must be replaced per  
SERVICE PROCEDURE RG-1, steps 4 through 14 to reactivate Bradford White Defender Safety System.  
WARNING  
Inner door and burner components may be HOT when performing this operation. Take  
necessary precaution to prevent personal injury.  
Step 1.  
Step 2.  
With main burner in operation, remove right side inner door per service procedure I, steps 3b & 3c. Be sure to  
maintain wire connection to resettable thermal switch for this adjustment procedure.  
To adjust for proper burning, loosen the air shutter nut, rotate the shutter to close the opening in the burner,  
then slowly rotate the shutter until the yellow tips disappear and the flame becomes blue. Tighten the air  
shutter nut. Too much air will cause the flame to lift off the burner ports and create noisy burner operation.  
Too little air (yellow tips) will result in soot formation.  
Place right side inner door into proper position to confirm proper burner flame pattern and correct air shutter  
adjustment. It may be necessary to allow the burner to operate for several minutes for burner flame to stabilize.  
Air Shutter Nut  
18  
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SERVICE PROCEDURE RG-VI  
Burner Operation Inspection, Adjustment  
Cleaning and Replacement  
MAIN BURNER: Inspection, Adjustment,  
Cleaning and Replacement (cont.)  
Step 3.  
Step 4.  
Fully inspect inner gasket per SERVICE PROCEDURE RG-I, step 4. Replace gasket if required following  
SERVICE PROCEDURE I, steps 5 & 6.  
Be certain that thermocouple, pilot tube and piezo wire are  
routed by inner door flange as shown and Reinstall inner  
door per SERVICE PROCEDURE RG-I, step 10 and 11.  
Position thermocouple,  
pilot tube and Piezo wire.  
Step 5.  
Step 6.  
Observe burner operation through sight glass of inner door. Burner should operate as adjusted in step 2, if not,  
repeat procedure compensating air shutter position for proper burner operation with inner door in place.  
It may be necessary to clean main burner or main burner orifice to achieve proper burner operation. If  
cleaning is required proceed to burner cleaning section in this procedure.  
BURNER CLEANING (Steel & Cast Iron)  
Step 1.  
Step 2.  
Remove inner door assembly per SERVICE PROCEDURE RG-I, steps 1 through 3c.  
Disconnect main burner feed line (¾ wrench), pilot tube (7/16 wrench) and thermocouple (3/8) wrench  
from combination thermostat gas valve and remove burner assembly from combustion chamber.  
NOTE: Feedline nut for natural gas control uses right hand threads,  
LP control uses left hand thread.  
Step 3.  
Thoroughly inspect burner surface area and burner ports and remove any loose debris accumulation.  
Burner Surface Area  
Burner Port Area  
Burner Venturi  
Step 4.  
On cast iron burners, inspect  
Opening  
for any debris build up inside  
burner venturi. If found,  
disconnect feedline from burner  
and remove debris build up.  
Feedline  
19  
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SERVICE PROCEDURE RG-VI  
Burner Operation Inspection, Adjustment  
Cleaning and Replacement  
BURNER CLEANING (Cont.)  
Step 5.  
Disconnect (unscrew) Main burner (stamped steel “B” burner) from main  
burner orifice or on cast iron burners (“C” burner), loosen air shutter &  
disconnect (unscrew) feedline from burner.  
Step 6.  
Remove main burner orifice from feed line (½” wrench on steel  
burner, 3/8" wrench on cast iron). Inspect and clean if necessary.  
Step 7.  
Step 8.  
Step 9.  
Remove pilot assembly, refer to SERVICE PROCEDURE RG-III for cleaning and inspection.  
Reassemble burner.  
Inspect combustion chamber area of heater prior to reinstallation of burner assembly. If cleaning is required,  
refer to SERVICE PROCEDURE RG-VIII.  
Step 10. Reinstall burner assembly into combustion chamber, reconnect feedline, thermocouple and pilot tube to  
the combination thermostat/gas valve.  
Step 11. Reinstall inner door per SERVICE PROCEDURE RG-I, steps 4 through 13.  
Step 12. To resume operation, follow the instructions located on the lighting instruction label or the lighting  
instructions located in the installation and operation manual.  
20  
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SERVICE PROCEDURE RG-VII  
Resetting Thermal Switch  
Testing and Replacement  
RESETTABLE THERMAL SWITCH CONTINUITY TESTING  
Step 1.  
Step 2.  
Remove outer jacket door.  
Disconnect wire leads from resettable thermal switch.  
Step 3.  
Using a multimeter capable of measuring continuity (Ohms),  
place one probe of meter on one of the brass connection tabs of  
the resettable thermal switch, and the remaining probe on the  
other connection tab.  
Step 4.  
Step 5.  
If continuity is indicated, the switch is closed, allowing millivolt current to pass.  
If continuity is not indicated, the switch is open, possibly due to an over heating condition. The switch is  
designed to open at predetermined temperatures depending on model. An open switch can be reset by  
depressing the red colored button located at the center of the switch. The overheating condition must be  
determined prior to putting the heater back in service.  
PROBABLE CAUSE FOR RESETTABLE THERMAL SWITCH ACTIVATION  
Resettable thermal switch  
color code reference.  
PROBABLE CAUSE  
CORRECTIVE ACTION  
Approximate switch  
activation temperature  
(open)  
1. Verify adequate combustion air supply is  
available.  
Color Code  
Blue  
Yellow  
Red  
240°  
270°  
290°  
2. Clear jacket slot openings of any dirt, dust,  
restrictions or other obstructions.  
Insufficient combustion Air  
3. inspect flame arrestor plate and clean with  
stiff brush and/or vacuum to remove scale  
deposits and debris.  
1. Weak switch or switch  
out of calibration.  
1. Replace resettable thermal switch  
2. Verify switch color code and approximate  
temperature.  
2. Incorrect switch.  
Flammable vapor incident  
1. Replace water heater.  
21  
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SERVICE PROCEDURE RG-VII  
Resetting Thermal Switch  
Testing and Replacement  
RESETTABLE THERMAL SWITCH REPLACEMENT  
Step 1.  
Rotate knob of combination thermostat gas valve to the off position.  
For White Rodgers Control,  
depress knob slightly and rotate  
clockwise to the “OFF” position.  
For Robertshaw Control, rotate  
knob clockwise to the “OFF”  
position.  
Step 2.  
Step 3.  
Remove outer jacket door.  
Disconnect wire leads from resettable thermal switch.  
Step 4.  
Remove resettable thermal switch from inner door (Phillips screw driver)  
Step 5.  
Step 6.  
Place new resettable thermal switch in place. Be sure contact surface of resettable thermal switch and inner  
door are free of any debris. Secure resettable thermal switch into place using screws from step 4. DO NOT  
OVER TIGHTEN SCREWS.  
Reconnect wire leads from combination thermostat/gas valve to resettable thermal switch.  
Note: Wire termination are interchangeable with either resettable thermal switch connection.  
Replace outer jacket door  
Step 7.  
Step 8.  
To resume operation follow the instructions located on the lighting instruction label or the lighting instruction  
located in the installation and operation manual.  
22  
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SERVICE PROCEDURE RG-VIII  
ScreenLok® Flame Arrestor Cleaning  
ScreenLok® Flame Arrestor Cleaning  
Step 1.  
Rotate knob of combination thermostat gas valve to the off position.  
For White Rodgers Control,  
depress knob slightly and rotate  
clockwise to the “OFF” position.  
For Robertshaw Control, rotate  
knob clockwise to the “OFF”  
position.  
Step 2.  
Step 3.  
Remove outer jacket door.  
Remove inner door per SERVICE PROCEDURE RG-I, step 3a through 3e.  
Step 4.  
Disconnect main burner feed line (¾ wrench), pilot tube (7/16 wrench)  
and thermocouple (3/8) wrench from combination thermostat gas valve  
and remove burner assembly from combustion chamber.  
Feedline  
Nut  
NOTE: Feedline nut for natural gas control uses right hand threads,  
LP control uses left hand thread.  
Step 5.  
Step 6.  
Clean ScreenLok® Flame Arrestor using stiff brush, compressed air and/or shop vacuum to remove any scale  
or other debris accumulation. Using a soft brush, clear jacket openings of any dirt, dust, restrictions or other  
obstructions.  
Remove any debris from burner assembly per SERVICE PROCEDURE RG-V and reinstall burner assembly  
into combustion chamber.  
Step 7.  
Step 8  
Step 9.  
Reconnect feedline, thermocouple and pilot tube to the combination thermostat/gas valve.  
Reinstall inner door per SERVICE PROCEDURE RG-I, steps 4 through 13.  
To resume operation follow the instructions located on the lighting instruction label or the lighting instruction  
located in the installation and operation manual.  
23  
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SERVICE PROCEDURE RG-IX  
Dip Tube and Anode  
Inspection and Replacement  
DIP TUBE INSPECTION AND REPLACEMENT  
WARNING  
Heater components and stored water may be HOT when performing the following steps in  
this procedure. Take necessary precaution to prevent personal injury.  
Step 1.  
Rotate knob of combination thermostat/gas valve to “OFF” position.  
For White Rodgers Control,  
depress knob slightly and rotate  
clockwise to the “OFF” position.  
For Robertshaw Control, rotate  
knob clockwise to the “OFF”  
position.  
Step 2.  
Turn off cold water supply to heater. Connect hose to drain spigot of water heater and route to an open drain.  
Open a nearby hot water faucet to vent heater for draining. Open drain spigot of hot water heater and allow  
heater to drain to a point below the inlet connection nipple.  
Step 3.  
Step 4  
Disconnect inlet nipple from plumbing system.  
With an appropriate wrench, remove inlet nipple/dip tube from the water heater. Use caution not to damage  
pipe threads.  
Step 5.  
Visually Inspect inlet nipple/dip tube. Inlet nipple/dip tube should be free of cracks and any blockage.  
Hydro-jets located near the bottom of the dip tube should be open and free of any blockage.  
Anti-siphon hole located approximately 6" from the bottom of nipple, should be free of any blockage.  
Any damage such as cracks, restriction due to deformation or unintentional holes are not field repairable  
and the inlet nipple/dip tube must be replaced.  
Step 6.  
Step 7.  
Upon completion of inspection or subsequent replacement, reinstall inlet nipple/dip tube into heater. Connect  
nipple to plumbing system, resume water supply and refill heater with water.  
To resume operation follow the instructions located on the lighting instruction label or the lighting instructions  
located in the installation and operation manual.  
24  
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SERVICE PROCEDURE RG-IX  
Dip Tube and Anode  
Inspection and Replacement  
ANODE INSPECTION AND REPLACEMENT  
WARNING  
Heater components and stored water may be HOT when performing the following steps in  
this procedure. Take necessary precaution to prevent personal injury.  
Step 1.  
Turn off water supply to water heater. Rotate knob of combination thermostat/gas valve to “OFF” position.  
For White Rodgers Control,  
depress knob slightly and rotate  
clockwise to the “OFF” position.  
For Robertshaw Control, rotate  
knob clockwise to the “OFF”  
position.  
Step 2.  
Turn off cold water supply to heater. Connect hose to drain spigot of water heater and route to an open drain.  
Open a nearby hot water faucet to vent heater for draining. Open drain spigot of hot water heater and allow  
heater to drain to a point below the outlet connection nipple.  
Step 3.  
Step 4  
Disconnect outlet nipple from plumbing system.  
With an appropriate wrench, remove outlet nipple/anode from the water heater. Use caution not to damage  
pipe threads.  
Step 5.  
Visually Inspect outlet nipple/anode. Outlet nipple/anode should show signs of depletion, this is normal.  
If depletion is ½ of the original anode diameter (approximately ¾” diameter), replacement is recommended.  
If any of thesteel core of the anode is exposed, replacement is recommended.  
Step 6.  
Step 7.  
Upon completion of inspection or subsequent replacement, reinstall outlet nipple/anode into heater. Connect  
nipple to plumbing system, resume water supply and refill heater with water.  
To resume operation, follow the instructions located on the lighting instruction label or the lighting  
instructions located in the installation and operation manual.  
25  
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PARTS LIST  
1
2
3
4
5
6
7
8
9
Draft Hood  
20 Pilot Assembly  
21 Pilot Orifice  
22 Thermocouple  
23 Feed Line  
Hot Water Outlet/Anode  
Cold Water Inlet Tube  
Flue Baffle  
T&P Relief Valve  
Thermostat  
24 Complete Cast Iron Burner Assembly  
25 Cast Iron Burner Only  
26 Main Burner Orifice  
27 Pilot Assembly  
Piezo Igniter  
Brass Drain Valve  
Screw-#8-18 x 3/4 Hex Washer Head  
28 Pilot Orifice  
10 Screw-#10-12 x 3/4 Hex Washer Head  
11 Left Side Inner Door with Gasket  
12 Complete Right Side Inner Door  
14 Resettable Thermal Switch  
15 Screw #6-20 x 3/8 PHCR  
16 Outer Door  
29 Air Shutter  
30 Air Shutter Nut  
31 Thermocouple  
32 Feed Line  
33 ASSE Approved Mixing Valve (Optional)  
34 ¾ NPT Tank Plug (XR models)  
35 Inner Door Gasket Kit  
36 Wire Tie  
17 Complete BN Burner Assembly  
18 BN Burner Only  
19 Main Burner Orifice  
26  
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NOTES  
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Application & Sizing/800-523-2931  
Fax/215-641-1612  
Email  
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