BlackBerry®
Wireless Handset
User Guide
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Contents
Email messages ............................................................ 13
PIN messages ................................................................ 15
SMS messages .............................................................. 17
Search .............................................................................. 21
Attachments .................................................................. 23
Synchronizing data ..................................................... 25
Typing ............................................................................. 29
Browser ........................................................................... 33
Downloading ................................................................ 37
Contacts ......................................................................... 39
Calendar ......................................................................... 43
Tasks ................................................................................ 47
Memos ............................................................................ 49
Alarm ............................................................................... 51
Calculator ....................................................................... 53
Bluetooth® ....................................................................55
Date and time .............................................................. 57
Profiles ............................................................................ 59
Screen display ............................................................... 61
Language ....................................................................... 63
Power and battery ....................................................... 65
Network coverage ....................................................... 67
SIM card ......................................................................... 71
Security ........................................................................... 73
BrickBreaker .................................................................. 79
Service books ................................................................ 81
Frequently asked questions ..................................... 83
Tips .................................................................................115
Legal notice .................................................................121
Index ..............................................................................123
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Phone
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Find your phone number
Find your phone number
phone number.
Make a call
Make an emergency call
Use speed dial
Check your voice mail
Answer a call
Mute a call or place a call on hold
Adjust the phone volume
Turn the speaker on and off
Phone features
phone.
Select a contact, call log, or phone number link on
Dial using letters
Make a conference call
Assign a speed dial number
Change speed dial assignments
Log calls
Related topics
Add a pause or wait
Can I use the phone when the handheld or
keyboard is locked?
Use call logs
Make an emergency call
You can make an emergency call even if the SIM
card is not inserted or the radio is off.
Block calls
Forward calls
Set call waiting
Perform one of the following actions:
Set default country and area codes
Set corporate extension dialing
Set voice mail options
Set the TTY option
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Unlocked keyboard or handheld: In the
phone, type the emergency number. Press
the Send key.
Locked keyboard or handheld: Click the
trackwheel. Click Emergency Call. Click Yes.
Set the default call volume
Use fixed dialing
Use speed dial
In the phone, press and hold the number key that
is assigned to the contact or phone number.
Reset call timers
Phone — frequently asked questions
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Note:
To place a call on hold, click the trackwheel. Click
Hold. To resume the call, click the trackwheel.
Click Resume.
You can also use speed dial to make a phone call
on the Home screen or in the messages list.
Adjust the phone volume
Check your voice mail
During a call, roll the trackwheel up to increase
the volume or roll the trackwheel down to
decrease the volume.
In the phone, click the trackwheel. Click Call
Voicemail.
Answer a call
To answer a call, click Answer. If you do not want
to answer the call, click Ignore.
Turn the speaker on and off
To turn the speaker on, during a call, click the
trackwheel. Click Activate Speakerphone.
If you are already connected to a call and receive
another call, perform one of the following actions:
To turn off the speaker, click the trackwheel. Click
Activate Handset.
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Click Answer - Drop Current to end your
current call and answer the incoming call.
Warning:
Do not hold the handheld near your ear while
using the speaker. Hearing damage can occur. For
more information on using the speaker safely,
refer to the BlackBerry Safety Information Booklet.
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Click Answer - Hold Current to place the
current call on hold and answer the incoming
call.
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Click Answer - Drop All to end all current
calls and answer the incoming call during a
conference call.
Related topic
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Use Bluetooth® wireless technology during a
call
To end the call, press the End key.
Note:
Phone features
You can also press the Send key to answer a call. If
you are already connected to a call and receive
another call, press the Send key to place the
current call on hold and answer the incoming call
During a call, your handheld has all the functions
that are available to a regular phone, such as hold
and mute.
To alternate between two connected calls, click
the trackwheel. Click Swap.
Related topic
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Can I use the phone when the handheld or
keyboard is locked?
To use other applications during a call, click the
trackwheel. Click Home Screen.
Mute a call or place a call on hold
Dial using letters
To mute a call, click the trackwheel. Click Mute. To
turn mute off, click the trackwheel. Click Turn
Mute Off.
To type letters in phone numbers, use the multi-
tap input method. Hold the Alt key. Press the key
once to type the first letter on the key, or press the
key twice to type the second letter on the key.
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Note:
Assign speed dial to a contact in
your address book
1. In the phone, click the trackwheel.
2. Click View Speed Dial List.
3. Select an unassigned number.
4. Click the trackwheel.
When you type a letter in a phone number, your
handheld dials the number that is associated with
the letter on a conventional phone keypad.
Make a conference call
1. During a call, press the Send key.
2. Type a phone number or select a contact.
3. Press the Send key.
5. Click New Speed Dial.
6. Select a contact.
4. During the second call, click the trackwheel.
5. Click Join.
7. Click the trackwheel.
8. Click Add Speed Dial To <contact name>.
Note:
Change speed dial assignments
When adding more than two numbers to a
conference call, place the conference call on hold
before calling the next phone number or contact.
In the phone, click the trackwheel. Click View
Speed Dial List. Select a contact or phone number.
Click the trackwheel. Perform one of the following
actions:
Related topic
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Change the contact assigned to a speed dial
number: Click the contact. Click Edit. Click a
new contact. Click Speed Dial <contact
name>.
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Manage contacts during a conference call
Manage contacts during a
conference call
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Assign the contact to a different speed dial
number: Click the contact. Click Move. Click
To speak privately with one contact, click the
trackwheel. Click Split Call.
To disconnect one contact from the conference
call, click the trackwheel. Click Drop Call. Select a
contact. Click the trackwheel.
Remove a contact from the speed dial list:
Click the contact. Click Delete.
To disconnect from a conference call while leaving
the other parties connected, click the trackwheel.
Click Transfer.
Log calls
Call logs appear when you open the phone.
Missed call logs also appear in the messages list.
Assign a speed dial number
To set whether call logs appear in the messages
list, in the phone options, click Call Logging.
Select the call log type that you want to appear in
the messages list. Press the Space key.
In the phone, select a contact or phone number.
Press and hold any unassigned number key. Click
OK.
If you do not want any call logs to appear in the
messages list, select None. Press the Space key.
Related topic
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Assign speed dial to a contact in your
address book
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Related topic
Can I set the phone to display frequently
called numbers?
9. Click the trackwheel.
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Related topic
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Can I block calls?
Use call logs
Forward calls
1. In the phone options, click Call Forwarding.
In the phone, or in the messages list, open a call
log. Click the trackwheel. Perform one of the
following actions:
2. Select the type of calls that you want to
forward.
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Add Notes
Edit Notes
Forward
3. Press the Space key.
4. Select Do Not Forward or the current
To delete notes, in the open call log, click the
Click Clear Field.
5. Click the trackwheel.
6. Click Change Number.
7. Select a forwarding phone number from the
list.
Block calls
1. In the phone options, click Call Barring.
8. Click the trackwheel.
9. Click Save.
2. Click the trackwheel.
3. Click Enable.
Note:
4. Click the trackwheel.
5. Click Save.
Before enabling call forwarding, verify that you
have call forwarding phone numbers added.
Depending on your SIM card, the phone numbers
for the call forwarding profiles might already be
specified. You might not be able to change them
or add new ones. For more information, contact
your service provider.
Related topics
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Change the call block password
Can I block calls?
Change the call block password
1. In the phone options, click Call Barring.
Related topics
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Can I use call forwarding?
2. Click the trackwheel.
Add a call forwarding phone number
Delete call forwarding phone numbers
3. Click Change Password.
4. Type your current password.
5. Click the trackwheel.
How do I edit the phone number to which
my calls are forwarded?
6. Type your new password.
7. Click the trackwheel.
8. Type your new password again.
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Add a call forwarding phone number
Forward.
You can specify default country and area codes so
that any numbers specified as links, or any
numbers in your address book that do not contain
these codes, are dialed correctly.
2. Click Edit Numbers.
3. Click the trackwheel.
4. Click New Number.
If you call a corporation frequently, you can also
set your smart-dialing options so that you do not
have to type the main number for the corporation.
To call a contact in the corporation, you only need
to press the ZX key and type the extension
number.
5. Type the phone number and click the
trackwheel.
6. Click the trackwheel.
7. Click Close.
Set default country and area codes
1. In the phone options, click Smart Dialing.
Related topic
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How do I edit the phone number to which
my calls are forwarded?
default length for phone numbers in your
country.
Delete call forwarding phone
numbers
1. In a call forwarding profile, click the phone
number to which your calls are currently
being forwarded.
4. Click the trackwheel.
5. Click Save.
Note:
2. Click Edit Numbers.
When calculating the default length for phone
numbers, include your area code and local
number, but do not include your country code or
the National Direct Dialing prefix.
3. Click the phone number that you want to
delete from the list.
4. Click Delete.
Related topic
Related topic
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How do I edit the phone number to which
my calls are forwarded?
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About smart dialing
Set corporate extension dialing
1. In the phone options, click Smart Dialing.
Set call waiting
1. In the phone options, click Call Waiting.
2. Set the Call Waiting Enabled field to Yes.
3. Click the trackwheel.
2. In the Number field, type the main phone
number for the corporation.
3. Set how long the handheld waits before
dialing extensions.
4. Click Save.
4. Set the default length for extensions.
5. Click the trackwheel.
Related topic
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Can I use call waiting?
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6. Click Save.
Related topics
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About TTY
Related topic
Can I use a TTY device with my handheld?
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About smart dialing
About default call volume
Set voice mail options
1. In the phone options, click Voicemail.
You can specify a default volume level for any call,
regardless of whether you adjusted the volume
during a previous call.
2. Type a voice mail access number and any
additional numbers, such as a password or
extension.
Set the default call volume
3. Click the trackwheel.
4. Click Save.
1. In the phone options, click General Options.
2. Set the Default Call Volume field.
3. Click the trackwheel.
4. Click Save.
Notes:
If your SIM card is provisioned for voice mail, the
voice mail access number might already be
completed. For more information on voice mail for
your SIM card, contact your service provider
Related topic
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About default call volume
If your SIM card is not provisioned for voice mail,
you can type the access number for a different
voice mail system.
About fixed dialing
If you enable fixed dialing number (FDN) mode,
your handheld only makes calls to contacts on
your FDN list.
About TTY
You can use text telephone (TTY) to make calls to,
and receive calls from, other TTY devices. If you
connect your handheld to a TTY device, calls that
you receive on your handheld are converted to
text.
Notes:
Your handheld can dial emergency numbers in
FDN mode, even if the numbers are not in the
FDN list.
If your service provider plan includes SMS, you can
also send SMS messages to contacts on your FDN
list.
Note:
The TTY option is only available with certain
BlackBerry Wireless Handhelds.
Use fixed dialing
1. In the phone options, click FDN Phone List.
Set the TTY option
1. In the phone options, click TTY.
2. Set the TTY Mode field.
3. Click the trackwheel.
2. Click the trackwheel.
3. Click Enable FDN mode.
4. Type the PIN2 code provided by your service
provider.
4. Click Save.
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5. Click the trackwheel.
Related topics
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About fixed dialing
Add a contact to the FDN list
Change fixed dialing entries
Can I use FDN mode on my handheld?
Add a contact to the FDN list
1. In the phone options, click FDN Phone List.
2. Click the trackwheel.
3. Click New.
4. Type the PIN2 code provided by your service
provider.
5. Click the trackwheel.
6. Type a name and a phone number.
7. Click the trackwheel.
8. Click Save.
Related topic
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Can I use FDN mode on my handheld?
Change fixed dialing entries
On the FDN list, click a contact. Perform one of the
following actions:
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Edit
Delete
Reset call timers
1. In the phone, click the trackwheel.
2. Click Status.
3. Click Last Call or Total Calls.
4. Click Clear Timer.
5. Click the trackwheel.
6. Click Save.
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Email messages
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Open a message
Send an email message
Save draft messages
Add contacts to a message
Set the importance level
Change sent messages
Manage messages
you can select a contact from the list after you
click Compose Email.
If your handheld is integrated with multiple email
services, you can select the service from which
your message should be sent. At the top of the
message, in the Using field, press the Space key
until the preferred service appears. All subsequent
messages are also sent from this service.
File messages
View filed messages
Delete multiple messages at one time
Mark a message as opened or unopened
Search the messages list
Search the handheld
Save draft messages
To save a draft of a message, click the trackwheel.
Click Save Draft.
Email and PIN messages — frequently asked
questions
Add contacts to a message
To send a message to multiple contacts, click the
trackwheel. Click Add To, Add Cc, or Add Bcc.
Open a message
To attach a contact to a message, click the
trackwheel. Click Attach Address.
An unopened email message appears in the
messages list with a closed envelope icon. After
you open the message, the closed envelope
changes to an open envelope.
Set the importance level
When composing a message, click the trackwheel.
Click Options. Set the Importance field to High or
Low. Save your changes.
Send an email message
1. In the messages list, click the trackwheel.
2. Click Compose Email.
Change sent messages
3. Click [Use Once].
To change the text in a sent message and resend
it, open the message. Click the trackwheel. Click
Edit. Change the text. Click the trackwheel. Click
Send.
4. Click Email.
5. Type an email address.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
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To change the recipient of a sent message and
resend it, open the message. Click the trackwheel.
Click Edit. Select a contact. Click the trackwheel.
Click Change Address. Click a new contact. Send
your message.
To view messages within a specific folder, in the
messages list, click the trackwheel. Click View
Folder. Click a folder. Click Select Folder.
Delete multiple messages at one
time
To delete multiple messages, hold the Shift key
and select a series of messages. Press the Delete
key.
To resend your message to the same contact, open
the message. Click the trackwheel. Click Resend.
Manage messages
Open a message. Click the trackwheel. Perform
one of the following actions:
To delete sent and received messages prior to and
including a date, click a date. Click Delete Prior.
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Save
Note:
Reply
When you reconcile your handheld with your
mailbox, any messages that you deleted from your
handheld using the Delete Prior option are not
deleted from your mailbox.
Forward
Reply To All
Delete
Related topic
To delete the original message from a reply, click
the trackwheel. Click Delete Original Text.
Reconcile deleted messages
Mark a message as opened or
unopened
To change the status of a message, click a
File messages
To file a message, click the message. Click File.
Click a folder. Click File.
message. Click Mark Opened or Mark Unopened.
Notes:
To change the status of multiple unread messages
to read, click a date field. Click Mark Prior Opened.
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topics
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Can I file messages?
View filed messages
View filed messages
To display all filed messages in the messages list,
in the messages options, click General Options.
Set the Hide Filed Messages field to No.
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PIN messages
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About PIN messages
Find your PIN
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Open a message
Send a PIN message
Save draft messages
Add contacts to a message
Change sent messages
Manage messages
Note:
Delete multiple messages at one time
Mark a message as opened or unopened
Search the messages list
Search the handheld
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose PIN.
Email and PIN messages — frequently asked
questions
About PIN messages
A personal identification number (PIN) uniquely
identifies each BlackBerry handheld on the
network. If you know the PIN of another
BlackBerry handheld user, you can send a PIN
message to that person. PIN messages are not
routed through an existing email account.
When your PIN message is delivered to the
recipient, a D appears with a check mark in the
messages list.
Find your PIN
In the handheld options, click Status.
Send a PIN message
1. In the messages list, click the trackwheel.
2. Click Compose PIN.
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SMS messages
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About SMS messages
When you type an SMS-compatible number,
include the country code and the area code.
Find your SMS number
Type an SMS number
Open an SMS message
In the phone, set your smart-dialing options to
avoid typing the country code and area code.
Send an SMS message
Save draft messages
Related topic
Manage messages
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About smart dialing
Resend an SMS message
Open an SMS message
Enable cell broadcast messages
Manage cell broadcast channels
Delete multiple messages at one time
Mark a message as opened or unopened
Search the messages list
An unopened SMS message appears in the
messages list with a closed italic envelope icon.
After you open the message, the closed italic
envelope changes to an open italic envelope.
Send an SMS message
1. In the messages list, click the trackwheel.
Search the handheld
Leave SMS messages on the SIM card
SMS messages — frequently asked questions
2. Click Compose SMS.
3. Click [Use Once].
4. Click SMS.
About SMS messages
5. Type the SMS-compatible phone number.
6. Click the trackwheel.
7. Click Continue.
With an SMS-compatible phone number, you can
send and receive short message service (SMS)
messages. An SMS-compatible number is a phone
number (work, home, mobile, or pager) that your
service provider enables for SMS.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
You can send SMS messages to contacts who have
SMS-compatible phone numbers.
Note:
Find your SMS number
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose SMS.
In the phone, the My Number field displays your
phone number. If your handheld is enabled for
SMS, this number is also your SMS number.
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Manage messages
Manage cell broadcast channels
Open a message. Click the trackwheel. Perform
one of the following actions:
The cell broadcast channels that you subscribe to
determine the kind of information messages that
you receive. In the handheld options, click SMS.
Select a channel from the list. Click the
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Save
Reply
trackwheel. Perform one of the following actions:
Forward
Delete
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To receive messages from a new channel,
click Add Channel.
To specify a preferred name for the selected
channel, click Set Nickname.
To remove the history from an SMS message,
when replying, click the trackwheel. Click Remove
History.
To stop receiving messages from the selected
channel, click Disable.
Resend an SMS message
To remove the selected channel, click Delete
Channel.
To resend your SMS message to the same contact,
open the message. Click the trackwheel. Click
Resend.
Note:
To specify the languages in which you would like
to receive cell broadcast messages, scroll down the
list and select a cell broadcast language. Click the
About cell broadcast messages
If your service provider supports cell broadcasting,
and provides you with access to a cell
broadcasting channel, you can receive information
messages from the wireless network. These SMS
messages can communicate information about
weather, sports, traffic, or other news directly to
your handheld. For more information on cell
broadcasting, contact your service provider.
Related topic
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About cell broadcast messages
Enable cell broadcast messages
To enable cell broadcasting, in the handheld
options, click SMS. Set the Cell Broadcasting
Service field to On.
Related topic
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About cell broadcast messages
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MMS messages
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About MMS messages
Manage MMS messages
Open an MMS message. Click the trackwheel.
Perform one of the following actions:
Find your MMS number
Open an MMS message
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Save
Manage MMS messages
Forward
Delete
Delete multiple messages at one time
Mark a message as opened or unopened
Search the messages list
To view the MMS content if it does not appear
automatically, click Retrieve.
Search the handheld
Additional options might also be available if the
message contains .smil content.
MMS messages — frequently asked questions
About MMS messages
With an MMS-compatible number, you can receive
multi-media message service (MMS) messages. An
MMS-compatible number is a phone number
(work, home, mobile, or pager) that your service
provider enables for MMS.
If your service provider supports MMS, you can
receive MMS messages that contain content in
.jpg, .gif, .wbmp, .png, .txt, .midi, or .smil format.
Find your MMS number
In the phone, the My Number field displays your
phone number. If your service provider supports
MMS, this number is also the number at which
you receive MMS messages.
Open an MMS message
An unopened MMS message appears in the
messages list with a closed italic envelope icon.
After you open the message, the closed italic
envelope changes to an open italic envelope.
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Search
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About search
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Search for a specific contact
Search for a subject
Search the messages list
Search the handheld
Use saved searches
To view your saved searches, in the messages list,
click the trackwheel. Click Search. Click the
trackwheel. Click Recall.
About search
You can search the messages list using criteria
that you set and save those searches for future
use. You can also search for contacts or search for
all messages containing the same subject.
Click a search. Perform one of the following
actions:
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View
Edit
You can also search the handheld to find content
across all programs. With the global search, files
which appear in the search results can be used
just as they would in the original program. For
example, you can manage email messages in your
search results the same way that you would in the
messages list.
Delete
To view the terms of your last search quickly, in
the list of searches, click the trackwheel. Click Last.
Search for a specific contact
To search for all messages from a specific sender,
click the message. Click Search Sender.
Search the messages list
1. In the messages list, click the trackwheel.
2. Click Search.
To search for all messages to a specific recipient,
click the message. Click Search Recipient.
3. Set the search criteria.
4. Click the trackwheel.
5. Click Save.
Search for a subject
To search for all messages with the same subject,
click a message. Click Search Subject.
6. Add a name and a shortcut key for your
search.
Search the handheld
1. In the search program, type text in the Text
field to search the records on your handheld.
7. Click the trackwheel.
8. Click Save.
Note:
2. In the Name field, type text to search using
the names of contacts in your address book,
calendar, or messages list.
You can search without saving the details for the
search. After you set the criteria, click the
trackwheel. Click Search.
3. Select the check boxes for the programs to
search.
Related topics
4. Click Search.
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Use saved searches
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Notes:
If you type more than one word in the Text or
Name field, all the words must appear in the same
field for the search to be successful.
File attachments are not searched when you
search across the handheld programs.
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topic
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How do I search for text within a file
attachment?
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Attachments
To update contact information, when viewing an
address book attachment, click the trackwheel.
Click Update Address.
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About attachments
Use address book attachments
Open a file attachment
Open a file attachment
1. Place your cursor in the name of the file
attachment.
Open an image attachment
Navigate attachments
Attachments — frequently asked questions
2. Click the trackwheel.
3. Click Open Attachment.
About attachments
4. Select Table of Contents to open an
automatically generated table of contents for
the file attachment, or select Full Content to
open the complete file attachment.
Address book attachments enable recipients of
your messages to view and add contacts to their
handheld address books. When you open a
message that contains an address book
attachment, a book icon appears at the bottom of
the message with the name of the attached
contact.
5. Click the trackwheel.
6. Click Retrieve.
You can view certain types of file attachments on
your handheld, including .zip, .htm, .html, .doc,
.dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can
also view .bmp, .gif, .jpg, .png, .tif image
attachments.
Open an image attachment
1. Place your cursor in the name of the image
attachment.
2. Click the trackwheel.
A message with a file attachment appears in the
messages list with a paperclip icon.
3. Click View Attachment.
Navigate attachments
Related topic
To open content that is embedded within a
document or spreadsheet, click a content link.
Click Retrieve. Examples of embedded content
include tables, images, footnotes, text boxes, or
comments. Press the Escape button to return to
the main attachment content.
•
Can I view file attachments on my handheld?
Use address book attachments
To view an address book attachment, in an open
message, click the trackwheel. Click View
Attachment.
To scroll horizontally in a spreadsheet, hold the Alt
key and roll the trackwheel.
To add the contact information to your address
book, when viewing an address book attachment,
click the trackwheel. Click Add to Address Book.
To move to a specific cell within a spreadsheet,
click the trackwheel. Click Go to Cell. Type the cell
co-ordinates and click the trackwheel.
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To display the contents of a specific cell in a
spreadsheet, click the trackwheel. Click View Cell.
To switch to a different worksheet in a
spreadsheet, click the trackwheel. Click Select
Worksheet. Click a worksheet.
To view the previous worksheet in a spreadsheet,
click the trackwheel. Click Prev Sheet.
To view the next worksheet in a spreadsheet, click
the trackwheel. Click Next Sheet.
To pan horizontally across an image, hold the Alt
key and roll the trackwheel.
To zoom into or out of an image, click the
trackwheel. Click Zoom In or Zoom Out.
To zoom to the original image size, click the
trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise
direction, click the trackwheel. Click Rotate.
To view an image in more detail after zooming in,
click the trackwheel. Click Enlarge Area.
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Synchronizing data
Note:
•
•
•
•
•
•
About email reconciliation
Set the Wireless Reconcile option for each
message service on your handheld.
Set wireless email reconciliation
Reconcile deleted messages
About PIM synchronization
Set wireless PIM synchronization
Related topic
•
Can I reconcile email messages over the
wireless network?
Synchronization — frequently asked
questions
Reconcile deleted messages
To set how deleted messages are reconciled
between your handheld and mailbox, in the
messages options, click Email Reconciliation. Set
the Delete On field.
About email reconciliation
Email reconciliation means that any message you
file or delete on your handheld will also be filed or
deleted in your mailbox. Likewise, any changes
that you make to messages in your mailbox are
reflected on your handheld.
Note:
Set the Email Reconciliation option for each
message service on your handheld.
If your handheld integration option supports
wireless email reconciliation, changes are
automatically reconciled over the wireless
network.
Related topic
•
Delete multiple messages at one time
If your handheld integration option does not
support wireless email reconciliation, changes are
reconciled using the BlackBerry Desktop Software.
For more information on manual email
reconciliation, refer to the BlackBerry Desktop
Software Online Help.
About PIM synchronization
You can synchronize personal information
management (PIM) items such as tasks, memos,
contacts, and calendar entries so that the entries
on your handheld and in your desktop email
program are identical.
Related topic
If your handheld is integrated with an email
account using a BlackBerry Enterprise Server™
version 2.1 or later and wireless calendar
•
Can I reconcile email messages over the
wireless network?
synchronization is enabled, you can synchronize
your calendar entries over the wireless network.
You can synchronize all other PIM items using the
BlackBerry Desktop Software. For more
information on synchronizing PIM items manually
or configuring wireless calendar synchronization
using the desktop software, refer to the BlackBerry
Desktop Software Online Help.
Set wireless email reconciliation
In the messages options, click Email
Reconciliation. Set the Wireless Reconcile field to
On.
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Backing up and restoring handheld data
•
•
About backing up handheld data
About restoring handheld data
About backing up handheld data
If you are using the BlackBerry Desktop Software
with your handheld, you can back up your
handheld data using the Backup and Restore tool.
For more information on manual handheld data
backup, refer to the BlackBerry Desktop Software
Online Help.
About restoring handheld data
If you are using the BlackBerry Desktop Software
with your handheld and you have a backup of
your handheld data on your computer, you can
restore the data using the Backup and Restore
tool. For more information on restoring handheld
data manually, refer to the BlackBerry Desktop
Software Online Help.
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Typing
•
•
•
•
•
•
•
•
•
•
•
Type text
you have typed.
Cut or copy text
Related topic
Typing
Paste text
•
Use AutoText
Create an AutoText entry
Change AutoText entries
Add an entry to the custom word list
Change custom word list entries
Clear the custom word list
Set the cursor speed
Cut or copy text
Click the trackwheel. Click Select. Select content.
Click the trackwheel. Click Cut or Copy.
Paste text
Place the cursor where you want to insert the cut
or copied text. Click the trackwheel. Click Paste.
Typing — frequently asked questions
Use AutoText
AutoText automatically replaces text that you
type. Use AutoText to correct spelling and to
replace abbreviations with complete words.
Type text
To type in most fields, use the assisted typing
input method. Press each letter key once until you
have typed an entire word. When you use assisted
typing technology, the letters on the screen will
change automatically until the word is complete.
Your handheld has built-in AutoText entries that
correct common mistakes. For example, AutoText
changes hte to the.
You create AutoText entries for your common
typing mistakes or for abbreviations. For example,
you might create an AutoText entry that replaces
ttyl with talk to you later.
For example, to type the word run, press RE + UI +
BN, and press the Space key.
If you type all of the letters in a word and the
word does not appear correctly, or if more than
one word is available for the keys that you
pressed, use the list to build any desired word.
To use AutoText, type an AutoText entry. Press the
Space key.
•
Press the Next key to move through
selections in the list. You can also roll the
trackwheel to move forward and back in the
list.
Create an AutoText entry
1. In the handheld options, click AutoText.
2. Click the trackwheel.
•
•
Press the Enter key or click the trackwheel to
choose a selection from the list and continue
typing the same word.
3. Click New.
4. In the Replace field, type the text to replace.
5. In the With field, type the text to appear.
Press the Space key to choose a selection
from the list and begin typing a new word.
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6. In the Using field, set whether the entry is
capitalized exactly as typed (Specified Case)
or whether the entry is capitalized according
to its context (SmartCase).
3. Click the trackwheel.
4. Click Custom word list.
5. Click the trackwheel.
6. Click New.
7. Set the language.
8. Click the trackwheel.
9. Click Save.
7. Type a word or letter combination.
8. Click the trackwheel.
9. Click Save.
Related topic
Related topic
•
What is the Insert Macro menu item?
•
About the custom word list
Change AutoText entries
Change custom word list entries
1. In the handheld options, click Language.
2. Click Input options.
To view your AutoText entries, in the handheld
options, click AutoText.
Click an AutoText entry. Perform one of the
following actions:
3. Click the trackwheel.
4. Click Custom word list.
5. Click the trackwheel.
6. Click Edit or Delete.
•
•
Edit
Delete
About the custom word list
Your handheld enables you to type most words
and letter combinations by presenting the
combinations in a list below the text. If you type a
word or letter combination that your handheld
does not recognize, it is automatically added to
the custom word list so that it will appear correctly
in the list when you type. You can also manually
add entries to the custom word list.
Clear the custom word list
To delete all entries in the custom dictionary, in
Set the cursor speed
In the handheld options, click Screen/Keyboard.
Set the Key Rate field to Slow or Fast. Save your
changes.
Note:
To set the custom word list so that new words are
not added automatically, in the handheld options,
click Language. Click Input options. Set the Auto
word learning field to Off.
Typing — frequently asked questions
•
•
•
Can I turn off address book name recognition
when I type?
Add an entry to the custom word list
1. In the handheld options, click Language.
2. Click Input options.
Can I change the order of items that appear
in the list when I type?
How do I type a word that my handheld does
not recognize?
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•
Can I change the input method for my
handheld?
Can I change the input method for
my handheld?
Yes. Your handheld uses the assisted typing input
method in most text fields and the multi-tap input
method in phone number and password fields.
•
•
What is the Insert Macro menu item?
How do I undo an AutoText change?
To switch between input methods when you are
typing, hold *.
Can I turn off address book name
recognition when I type?
To set your handheld to use the multi-tap input
method in all fields, in the handheld options, click
Language. Set the Input Method field to
<Language> Multitap.
Your handheld recognizes the names in your
address book when you type them. If you want to
stop your handheld from recognizing the names in
your address book, in the handheld options, click
Language. Click Input options. Set the Use
address book as data source field to Off.
To set your handheld to use the assisted typing
input method in most fields except the password
and number fields, in the handheld options, click
Language. Set the Input Method to <Language>.
Can I change the order of items that
appear in the list when I type?
What is the Insert Macro menu item?
Yes. When you type a series of keys, the most
frequently chosen words or letter combinations
appear first in the list. To set your handheld so
that frequently chosen items do not appear first,
in the handheld options, click Language. Click
Options. Set the Frequency learning field to No.
Use the Insert Macro menu item to insert common
variables, such as the current date or current time,
into your AutoText entries.
How do I undo an AutoText change?
If you type an AutoText entry but do not want it to
change to the associated text, press the Backspace
key twice to undo the AutoText change.
How do I type a word that my
handheld does not recognize?
Use the list to help you type a series of letters
such as an unrecognized word, acronym, or web
address. Press the first letter key once. Press the
Next key to select a letter from the list. Press the
subsequent letter key in the word. Press the Next
key to select the correct letter combination from
the list. Continue to type and select the correct
letters until the text that you want to type displays
in the list. Press the Enter key to select from the
list.
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Browser
The Internet Browser, available from some service
providers, is also optimized for viewing HTML web
pages. For more information on Internet Browser
support, contact your service provider.
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About the browser
Go to a web page
Use the browser
View images
Go to a web page
In the browser, click the trackwheel. Click Go To.
Type a web address. Click OK.
Copy a link, image, or web page address
Send a link or image in an email message
Save an image
Notes:
Manage saved images
Save web page requests
Create a bookmark
To insert a period, press the Space key.
To insert a slash mark (/), press the Shift key + the
Space key.
The Go To dialog box tracks the web addresses
that you type. To go to a web page on the list,
select the web address and click the trackwheel.
Change bookmarks
Clear the browser caches
About TLS
Use the browser
About WTLS
Navigate web pages using your handheld browser
the same way that you navigate using a desktop
browser.
Browser — frequently asked questions
About the browser
To open the browser and display a list of useful
bookmarks made available by your service
provider, press the Convenience key.
Your handheld supports multiple browser types.
Depending on your service provider and your
integration option, more than one browser might
appear. Your service provider might also change
the browser name to reflect available services.
To follow a link, click the link. Click Get Link.
To stop loading a web page, click the trackwheel.
Click Stop.
The WAP Browser on your handheld is optimized
for viewing WML web pages.
To view the previous web page in the history, click
the trackwheel. Click Back.
The BlackBerry Browser is optimized for viewing
HTML web pages. If your handheld is integrated
with an email account using the BlackBerry
Enterprise Server, the BlackBerry Browser also
enables you to view your corporate intranet. For
more information, contact your system
administrator.
To view the next web page in the history, click the
trackwheel. Click Forward.
To go to your home page, click the trackwheel.
Click Home.
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To view a list of the last 20 web pages, click the
trackwheel. Click History.
Copy a link, image, or web page
address
On a web page, click a link or image. Click Link
Address, Image Address, or Page Address. Click
Copy Address.
To refresh the current web page, click the
trackwheel. Click Refresh.
To paste the link address, image address, or page
address, place the cursor where you want to insert
the copied text. Click the trackwheel. Click Paste.
To view the address for the current web page, click
the trackwheel. Click Page Address.
To view the address for a link, click the link. Click
Link Address.
Send a link or image in an email
message
To view the address for an image, click the image.
Click Image Address.
1. On a web page, click a link or image.
2. Click Link Address or Image Address.
3. Click Send Address.
To move the browser to the background to use
another program, click the trackwheel. Click Hide.
4. Click a contact.
5. Click Email <contact>.
To close the browser, click the trackwheel. Click
Close.
6. Send your message.
Note:
View images
To send a web page address in an email message,
on the web page, click the trackwheel. Click Send
Address. Click a contact. Click Email <contact>.
Send your message.
To set how images load in your browser, in the
browser options, click Browser Configuration. To
load images while the page is loading, set the
Show Images field. To show image placeholders if
images do not load, set the Show Image
Placeholders field to Yes.
Save an image
You can save .jpeg, .png, .gif, and .bmp web page
images in the pictures list. Saving an image in the
pictures list enables you to set the image as a
screen saver, or open the image at any time. On a
web page, click an image. Click Save Image. Save
your changes.
To view an image on its own page, click the
trackwheel. Click Full Image. To return to the web
page, click the trackwheel. Click Back.
If you set the Show Images field to No, images are
not loaded when you load the web page. To load
some of the images after the web page is loaded,
click the trackwheel. Click More Images. To load
all the images, click the trackwheel. Click All
Images.
Notes:
The Save Image field is only available for
BlackBerry Wireless Handhelds with color screens.
Depending on your service provider, you might
not be able to save images.
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Related topics
•
Delete Bookmark
•
•
Set a screen saver
Set the Home screen background image
Related topic
•
Organize bookmarks into folders
Manage saved images
In the pictures list, click an image. Perform one of
the following actions:
Organize bookmarks into folders
In the bookmarks list, click a folder. Perform one of
the following actions:
•
•
Open
•
•
Add a folder: Click Add Subfolder.
Delete
Open a bookmark folder with subfolders:
Click Expand.
Save web page requests
•
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Close a bookmark folder with subfolders:
Click Collapse.
While a web page is loading, you can save the
web page request in the messages list. Saving the
request to the messages list enables you to use
other programs while you are waiting for the web
page to load. Click the trackwheel. Click Save
Request.
Rename a folder: Click the trackwheel. Click
Rename Folder.
To move a bookmark into a folder, click a
bookmark. Click Move Bookmark. Roll the
trackwheel to the new location. Click the
trackwheel.
You can also save a web page that has finished
loading in the messages list. Saving a fully loaded
web page enables you to open the text on the
web page at any time. On the web page, click the
trackwheel. Click Save Page.
Clear the browser caches
In the browser options, click Cache Operations.
Click the trackwheel. Click the button for the type
of cache that you want to clear.
Note:
A saved web page displays content that was
current at the time the web page was saved. To
update the content on a saved page, click the
trackwheel. Click Refresh.
About TLS
Transport Layer Security (TLS) provides additional
authentication and security when you browse web
pages using the BlackBerry Browser.
Create a bookmark
If you are using the BlackBerry Desktop Software,
you can load TLS using the Application Loader
tool. For more information on TLS, or on loading
optional programs, refer to the BlackBerry Desktop
Software Online Help or contact your system
administrator.
Navigate to the web page that you want to
bookmark. Click the trackwheel. Click Add
Bookmark.
Change bookmarks
In the bookmarks list, click a bookmark. Perform
one of the following actions:
Related topic
•
What options can I set for BlackBerry
Browser security?
•
Edit Bookmark
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About WTLS
Wireless Transport Layer Security (WTLS) is the
WAP Browser security layer that provides security
for WAP services.
If you are using the BlackBerry Desktop Software,
you can load WTLS using the Application Loader
tool. For more information on loading optional
programs, refer to the BlackBerry Desktop
Software Online Help.
Related topic
•
What options can I set for WAP Browser
security?
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Downloading
6. Click OK.
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•
Download an application
Manage applications
Note:
Prevent third-party applications from
transmitting data
Depending on your service provider, you might
not be able to save ring tones.
•
•
•
•
Download a ring tone
Related topics
Manage downloaded ring tones
Enable browser push
•
Can I listen to a ring tone before I download
it?
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•
Manage downloaded ring tones
Set profiles
Downloading — frequently asked questions
Download an application
On a web page, click the link for the application.
Click Get Link. Click Download. Click OK.
Legal notice
About browser push
Browser push enables you to receive content from
web applications without requesting it. For
example, you can receive updates or notifications
for weather, stock quotes, or news.
Related topics
•
Legal notice
Manage applications
To view a list of applications, in the handheld
options, click Applications.
You can enable browser push for your WAP
Browser, your BlackBerry Browser, or both browser
types. You can also set which hosts provide this
information to you.
To view details for any third-party applications,
click an application. Click Properties.
Set notification for different types of browser push
information, including service load information
(web pages or applications), service indication
information (web page addresses or email
messages), or other types of information.
To delete a third-party application, click an
application. Click Delete.
Related topic
•
Legal notice
When you receive a notification, an icon appears
in the messages list. Depending on how you
configure browser push, other notifications might
also appear.
Download a ring tone
1. On a web page, click the .mid or .adp file
link.
Notes:
2. Click Get Link.
If you set the browser push notification to Auto, a
dialog box might also appear, if specified by the
sender.
3. Click Menu.
4. Click Save Tune.
5. Type a name for the ring tone.
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If you set the browser push notification to Prompt,
a dialog box always appears.
Your handheld must also have sufficient available
memory to load a program.
If you set the browser push notification to Reject,
you receive no additional notification.
If the program still does not load and your
handheld is integrated with an email account
using a BlackBerry Enterprise Server, certain
programs might not be available to you. For more
information, contact your system administrator.
Enable browser push
2. Select one or more of the check boxes.
Can I listen to a ring tone before I
download it?
Yes. On a web page, click the .mid file link. Click
button. To stop listening to the ring tone, click the
3. Set the options for the types of browser push
notification.
4. Click the trackwheel.
5. Click Save.
Note:
If you enable browser push notification for your
Push Applications check box.
Related topic
•
About browser push
Downloading — frequently asked
questions
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•
•
Why can’t I load a new program onto my
handheld?
What software version do I have on my
handheld?
Can I listen to a ring tone before I download
it?
Why can’t I load a new program onto
my handheld?
Verify that your handheld radio is turned on and
that you are within an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
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Contacts
3. Type a name for the mailing list.
5. Click Add Member.
6. Click a contact.
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Add a contact
Manage contacts
Create a mailing list
Manage mailing lists
Create a category
7. Click Continue.
8. Click the trackwheel.
9. Click Save Group.
Apply categories to contacts
View contacts by category
Delete categories
Manage mailing lists
To manage mailing lists, click a mailing list.
Perform one of the following actions:
Add a pause or wait
Add contacts from your company address
book
•
•
•
View Group
Edit Group
•
Contacts — frequently asked questions
Delete Group
Add a contact
In the address book, click the trackwheel. Click
New Address. Type the contact information.
To manage contacts in a mailing list, click a
contact. Perform one of the following actions:
•
•
•
•
View Member
Change Member
Delete Member
Add Member
Note:
To add a contact from a message, memo, call log,
or web page, click the contact information. Click
Add to Address Book. Type any additional
information. Click the trackwheel. Click Save.
Note:
Manage contacts
Click a contact. Perform one of the following
actions:
When you delete members from a group or delete
a group, your contacts remain in the address book.
About categories
•
•
•
View
Edit
You create categories in which to group your
contacts. You can also narrow the contacts
displayed in the address book based on
categories.
Delete
Create a mailing list
1. In the address book, click the trackwheel.
More than one category can apply to a contact.
Category names are not case sensitive.
2. Click New Group.
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Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the address book are
also made in the memos list and task list.
Add a pause or wait
Use a wait or a pause to separate additional
numbers, for example a password or extension,
from the main phone number. When the main
phone number is dialed, your handheld either
pauses before dialing the additional numbers
(pause) or prompts you to type them (wait).
Create a category
1. In the address book, click the trackwheel.
2. Click Filter.
When creating or editing a contact, in a phone
number field, click the trackwheel. Click Add Wait
or Add Pause. Type the additional numbers.
3. Click the trackwheel.
4. Click New.
About remote address book search
5. Type a name for the category.
6. Click the trackwheel.
To find and add contacts from your company
address book, your handheld must be integrated
with an email account using the BlackBerry
Enterprise Server version 3.5 or later for
Microsoft® Exchange, or BlackBerry Enterprise
Server version 2.2 or later for IBM® Lotus®
Domino®. For more information, contact your
system administrator.
Related topic
•
About categories
Apply categories to contacts
When creating or editing a contact, click the
trackwheel. Click Categories. To select the
categories that apply to the contact, press the
Space key. Save your changes.
Add contacts from your company
address book
1. In the address book, click the trackwheel.
View contacts by category
2. Click Lookup.
To view all contacts within a category, in the
address book, click the trackwheel. Click Filter.
Select a category. Press the Space key.
3. Type the name of the contact.
4. Click the trackwheel.
To view all contacts again, click the trackwheel.
Click Filter. To clear the check boxes beside any
selected categories, press the Space key.
5. After the search is complete, click the
trackwheel.
6. Click View Lookup.
7. Click a contact.
8. Click Add.
Delete categories
In the address book, click the trackwheel. Click
Filter. Click a category. Click Delete. The category
is deleted, but any contacts that applied to the
category remain in the address book.
Notes:
You can also type part of the contact name to
widen the search results.
To add all the contacts found during the search,
click Add All.
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Related topics
•
•
About remote address book search
Manage remote address book search results
Manage remote address book search
results
To view information for a contact, in the search
results, click a contact. Click View.
To delete a contact from the search results, click
the trackwheel. Click Delete.
To delete the search results, click the trackwheel.
Click Delete Lookup.
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Calendar
To move forward or back by a time period, click
the trackwheel. Click Prev or Next.
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•
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•
About the calendar
Change the calendar view
Use the calendar
Schedule an appointment
1. In the calendar, click the trackwheel.
2. Click New.
Schedule an appointment
Schedule an appointment quickly
Schedule a meeting
3. Type the appointment details.
4. Set whether the appointment should recur.
5. Click the trackwheel.
Manage appointments and meetings
Respond to meeting invitations
Change meeting participants
Calendar — frequently asked questions
6. Click Save.
Notes:
If your appointment recurs:
About the calendar
Set the Every field to change the frequency or the
appointment. For example, to set an appointment
With the handheld calendar, you can view your
appointments and meetings in one of four views.
Day, Week, and Month views show all of your
appointments for the selected time period, while
Agenda view shows all of your scheduled
appointments in a list.
Select the Relative Date check box for the
appointment to recur on a relative date. For
example, set an appointment to recur on the last
Friday of each month, or on the 28th of each
month.
Change the calendar view
To change to another calendar view (Day, Week,
Month, or Agenda), click the trackwheel. Click a
view.
In the Days field, set the days on which the weekly
appointment should recur. To select a day, press
the Enter key.
To change the default view when you open the
calendar, click Options. Set the Initial View field.
Related topics
•
•
Change the default reminder time
About power off and reminders
Use the calendar
To go to a specific date, click the trackwheel. Click
Go to Date.
Schedule an appointment quickly
To go to the current date, click the trackwheel.
Click Today.
1. In the calendar options, verify that the
Enable Quick Entry field is set to Yes.
2. In Day view, beside the start time, type the
subject of the appointment.
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3. Type a location in parentheses.
Select the Relative Date check box for the
appointment to recur on a relative date. For
example, set an appointment to recur on the last
Friday of each month, or on the 28th of each
month.
4. To change the start and end times, hold the
Right Shift key and roll the trackwheel.
5. Click the trackwheel.
Related topics
In the Days field, set the days on which the weekly
appointment should recur. To select a day, press
the Enter key.
•
•
Change the default reminder time
About power off and reminders
Related topics
Change the default reminder time
•
•
Change the default reminder time
About power off and reminders
In the calendar options, set the Default Reminder
field to the amount of time before the
appointment that the handheld reminds you. The
default is 15 minutes.
Manage appointments and meetings
In Month view, to view your list of appointments,
click a day. Click View Appts.
Related topic
•
About power off and reminders
To view or change the appointment or meeting
details, click the appointment or meeting. Click
Open. If you change a meeting, you are prompted
to notify the contacts invited to the meeting.
Schedule a meeting
1. In the calendar, click the trackwheel.
2. Click New.
To delete an appointment or meeting, click the
appointment or meeting. Click Delete. If you
delete a meeting, you are prompted to notify the
contacts invited to the meeting.
3. Type the meeting details.
4. Set whether the meeting should recur.
5. Click the trackwheel.
6. Click Invite Attendee.
7. Click a contact.
Respond to meeting invitations
In an open meeting invitation, click the
trackwheel. Perform one of the following actions:
8. Click Invite.
•
•
•
Accept or Accept with comments
Tentative or Tentative with comments
Decline or Decline with comments
9. Click the trackwheel.
10. Click Save.
Notes:
To check your calendar when replying to a
meeting invitation, click the trackwheel. Click
View Calendar.
If your meeting recurs:
Set the Every field to change the frequency of the
appointment. For example, to set an appointment
to recur every three days, set the Every field to 3.
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Note:
If you delete a meeting invitation from the
messages list before you accept or decline it, the
appointment is deleted from your desktop
calendar.
Change meeting participants
Open the meeting. In an Accepted or Declined
field, click a contact. Perform one of the following
actions:
•
•
•
Invite Attendee
Change Attendee
Remove Attendee
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Tasks
•
•
•
•
•
•
•
•
Create a task
Use tasks
Click a task. Perform one of the following actions:
Use tasks
•
•
•
•
•
Open
Change task status
Create a category
Mark Completed
Mark In Progress
Delete
Apply categories to tasks
View tasks by category
Delete categories
Delete Completed
Tasks — frequently asked questions
Change task status
To change the status for a task to Waiting or
Deferred, edit the Status field for the task.
Create a task
1. In the task list, click the trackwheel.
2. Click New.
About categories
3. Type the task details.
4. Set a due date for the task.
5. Set whether the task should recur.
6. Click the trackwheel.
7. Click Save.
You create categories in which to group your
tasks. You can also narrow the tasks displayed in
the task list based on categories.
Category names are not case sensitive. More than
one category can apply to a task. If you use Lotus
Notes® as your desktop email program, you can
apply more than one category to a task on your
handheld, but only one category will synchronize
with the task in your desktop email program.
Notes:
If your task recurs:
Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the task list are also
made in the address book and the memos list.
Set the Every field to change the frequency of the
task. For example, to set a task to recur every three
days, set the Every field to 3.
Select the Relative Date check box for the task to
recur on a relative date. For example, set a task to
recur on the last Friday of each month, or on the
28th of each month.
Create a category
1. In the task list, click the trackwheel.
2. Click Filter.
In the Days field, set the days on which the weekly
task should recur. To select a day, press the Enter
key.
3. Click the trackwheel.
4. Click New.
5. Type a name for the category.
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6. Click the trackwheel.
Related topic
•
About categories
Apply categories to tasks
When creating or editing a task, click the
trackwheel. Click Categories. To select the
categories that apply to the task, press the Space
key. Save your changes.
View tasks by category
To view all tasks within a category, in the task list,
Press the Space key.
To view all tasks again, click the trackwheel. Click
categories, press the Space key.
Delete categories
deleted, but any tasks applied to the category
remain in the tasks list.
Tasks — frequently asked questions
•
Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
•
•
•
Can I change how my contacts, tasks, or
memos are displayed?
Can I clear all the categories that apply to a
contact, task, or memo?
How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
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Memos
3. Click the trackwheel.
4. Click New.
•
•
•
•
•
•
•
Write a memo
Use memos
5. Type a name for the category.
6. Click the trackwheel.
Create a category
Apply categories to memos
View memos by category
Delete categories
Related topic
•
About categories
Memos — frequently asked questions
Apply categories to memos
When creating or editing a memo, click the
trackwheel. Click Categories. To select the
categories that apply to the memo, press the
Space key. Save your changes.
Write a memo
In the memos list, click the trackwheel. Click New.
Type a title. Type the body of the memo.
Use memos
Click a memo. Perform one of the following
actions:
View memos by category
To view all memos within a category, in the
a category. Press the Space key.
•
•
•
View
Edit
To view all memos again, click the trackwheel.
selected categories, press the Space key.
Delete
About categories
Delete categories
You create categories in which to group your
memos. You can also narrow the memos displayed
in the memos list based on categories.
In the memos list, click the trackwheel. Click Filter.
Click a category. Click Delete. The category is
deleted, but any memos applied to the category
remain in the memos list.
Category names are not case sensitive. More than
one category can apply to a memo.
Memos — frequently asked questions
Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the memos list are also
made in the address book and the task list.
•
Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
•
•
Can I change how my contacts, tasks, or
memos are displayed?
Create a category
1. In the memos list, click the trackwheel.
Can I clear all the categories that apply to a
contact, task, or memo?
2. Click Filter.
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•
How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
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Alarm
•
•
•
•
•
Set the alarm
Alarm — frequently asked questions
•
Why didn’t my alarm notify me on a Saturday
or Sunday?
Set the alarm volume
Silence the alarm
•
•
What is the escalating volume level?
Turn off the alarm
Can I set a snooze feature for my alarm?
Alarm — frequently asked questions
Why didn’t my alarm notify me on a
Saturday or Sunday?
In the alarm, verify that the Active on Weekends
field is set to Yes. If this field is set to No, your
alarm does not sound on Saturdays or Sundays.
Set the alarm
2. Set the time when the alarm should sound.
3. Set whether to snooze the alarm and the
length of the snooze.
Can I set a snooze feature for my
alarm?
Yes. In the alarm, change the Snooze field from
Off to a number. When the alarm sounds, press
any key to snooze it for the specified amount of
time.
4. Set the type of notification for the alarm.
5. Click the trackwheel.
6. Click Save.
When you set the alarm, a bell icon appears
beside the date in the handheld status section of
the screen.
Related topic
•
About power off and reminders
Set the alarm volume
When you set the alarm, you can specify the type
of notification, including the tune, the volume
level, and the number of times that the tune plays.
Silence the alarm
Press any key. If snooze is enabled, in the Daily
Alarm dialog box, click Snooze.
Turn off the alarm
In the alarm, set the Daily Alarm field to Off.
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Calculator
•
•
Use the calculator memory
Convert measurements
Use the calculator memory
To store a number in the memory, type a number.
Click M+.
To recall the memory, click MR.
To delete the memory, click MC.
To replace the memory, type a number. Click MS.
Convert measurements
In the calculator, type a number. Click Menu. To
convert the number from imperial to metric, click
To Metric. To convert the number from metric to
imperial, click From Metric. Click a conversion
type.
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Bluetooth®
After you pair with a device, you can set your
handheld to connect with that device without
prompting you.
•
•
•
•
•
•
About Bluetooth®
Turn the Bluetooth® radio on and off
Pair with another Bluetooth® device
Manage paired devices
Pair with another Bluetooth® device
1. In the handheld options, click Bluetooth.
Set handheld Bluetooth® identification
2. Click the trackwheel.
3. Click Add Device.
Use Bluetooth® wireless technology during a
call
4. Click the name of the device with which you
want to pair.
•
Bluetooth® — frequently asked questions
About Bluetooth®
5. Authenticate the device you want to pair
with by typing a passkey in the Enter passkey
for <device name> field.
Bluetooth wireless technology enables your
handheld to establish wireless connections with
other devices in your area. Use your handheld
Bluetooth radio to connect your handheld with
other Bluetooth wireless technology-enabled
devices such as a handsfree car kit or wireless
headset.
6. Type the same passkey on the device to
which you are pairing.
Notes:
Verify that the device you want to pair with is in
the correct mode for pairing.
Turn the Bluetooth® radio on and off
The names of devices with which you have already
paired appear in the list of paired devices;
however, they will not appear in the list of
available devices that appears when you click Add
Device.
To turn on the Bluetooth radio, in the handheld
options, click Bluetooth. Select Enable Bluetooth
and click the trackwheel.
To turn off the Bluetooth radio, in the handheld
options, click Bluetooth. Select Disable Bluetooth
and click the trackwheel.
Related topic
•
About Bluetooth® pairings
About Bluetooth® pairings
Manage paired devices
Pairing your handheld with another Bluetooth
wireless technology-enabled device establishes an
association that enables a wireless connection
when your handheld is within range of the other
device (a typical range is approximately 10
meters).
In the list of paired devices, click a paired device.
Click Delete Device to remove the device from the
list of paired devices or click Device Properties to
perform one of the following actions:
•
•
Edit the paired device name.
Set whether the paired device can connect
with your handheld without prompting.
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•
Set whether Bluetooth® connections with
your handheld are encrypted.
Set handheld Bluetooth®
identification
You can set how your handheld is represented on
devices with which it is paired.
In the Bluetooth options, perform one of the
following actions:
•
In the Device Name field, type the name of
your handheld.
•
In the Discoverable field, set whether your
handheld can be found by other Bluetooth
wireless technology-enabled devices.
Use Bluetooth® wireless technology
during a call
1. Verify that your handheld Bluetooth radio is
turned on and your handheld is paired with
the device you want to use.
2. During a call, click the trackwheel. Click
Activate <Bluetooth device>.
Note:
If your handheld can not connect with the paired
device, a dialog box notifies you that the
connection cannot be made and the call does not
use the paired device.
Related topic
•
About Bluetooth® pairings
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Date and time
•
•
Set the date and time
Can I set the time automatically on my
handheld?
Set the date and time
In the handheld options, click Date/Time. Set the
date and time. Save your changes.
Note:
To set the date and time in the alarm, click the
trackwheel. Click Change Date/Time.
Can I set the time automatically on
my handheld?
Yes, depending on your service provider, you
might be able to request the date and time from
the wireless network. In the handheld options,
click Date/Time. Click the trackwheel. Click Copy
Network Time.
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Profiles
6. Set how you want to be notified for that
item.
•
•
•
•
•
•
•
•
Set profiles
Create a notification profile
Use notification profiles
Manage downloaded ring tones
Silence your handheld
Set the alarm
7. Click the trackwheel.
8. Click Save.
9. Click the trackwheel.
10. Click Save.
Set the alarm volume
Use notification profiles
Click a profile. Perform one of the following
actions:
What is the escalating volume level?
Set profiles
•
•
Edit
Notification profiles alert you of appointment and
task reminders, incoming messages, calls, and
browser content. You can create a profile that
specifies which sounds to use, whether to notify
you when the handheld is in or out of the holster,
and what volume level to use. You can use
different sounds for each type of item.
Delete
Manage downloaded ring tones
In the profiles list, click a profile. Click Show
Tunes. Click a ring tone.
Perform one of the following actions:
The handheld has five preset notification profiles:
Quiet, Loud, Vibrate, Default, and Phone Only. You
can edit these default profiles, but you cannot
delete them.
•
•
Listen to the ring tone
Delete the ring tone
Silence your handheld
To silence your handheld, in the profiles list,
enable the Quiet profile.
In the profiles list, click a notification profile. Click
Enable.
Note:
To receive only vibrate notification, in the profiles
list, enable the Vibrate profile.
To change the current notification profile quickly,
select a profile. Press the Space key.
To turn notification back on, in the profiles list,
select a different profile. Press the Space key.
Create a notification profile
1. In the profiles list, click the trackwheel.
2. Click New.
Related topic
•
Silence the alarm
3. Type a name for the profile.
4. Click an item.
5. Click Edit.
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Screen display
You can set an image that you saved from a web
page as your screen saver. In the pictures list, click
an image. Click Set As Standby Screen. Save your
changes.
•
•
•
•
•
•
•
Use the handheld in the dark
Set the display language
Set a screen saver
Set the Home screen background image
Set the font
Note:
The screen saver is only available for BlackBerry
Wireless Handhelds with color screens.
Set a theme for your handheld
Delete themes
Related topic
•
Save an image
Use the handheld in the dark
If you do not use your handheld for a period of
time, the backlighting turns off automatically.
Set the Home screen background
image
You can set an image that you saved from a web
page as your Home screen background. In the
pictures list, click an image. Click Set As Home
Screen Image.
To set how long the backlighting stays on if you
do not use your handheld, in the handheld
options, click Screen/Keyboard. Set the Backlight
Timeout field.
To clear the Home screen background, in the
pictures list, click the trackwheel. Click Reset
Home Screen Image.
Adjust the brightness for the backlighting. In the
handheld options, click Screen/Keyboard. Change
the Backlight Brightness field.
Note:
The Home screen background setting is only
available for BlackBerry Wireless Handhelds with
color screens.
Note:
The Backlight Brightness field is only available on
some BlackBerry Wireless Handhelds with color
screens.
Related topic
•
Save an image
Set a screen saver
1. In the handheld options, click Screen/
Keyboard.
Set the font
1. In the handheld options, click Screen/
Keyboard.
2. Set the Standby Screen field to Enabled.
3. In the Standby Timeout field, set the amount
of time before the screen saver appears.
2. Set the Font Family, Font Size, and Font Style
fields.
4. Click the trackwheel.
5. Click Save.
3. For large fonts, set the Antialias mode field.
4. Click the trackwheel.
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5. Click Save.
Note:
Setting a specific font family is only available for
BlackBerry Wireless Handhelds with color screens.
Set a theme for your handheld
On some BlackBerry Wireless Handhelds with
color screens, you set themes to control the
appearance of items such as applications,
indicators, words, and icons. Themes might be pre-
loaded on your handheld, or you can download
themes in .cod format.
In the handheld options click Theme. Click a
theme name. Click Activate.
Note:
To activate a theme quickly, select a theme name.
Press the Space key.
Delete themes
In the handheld options, click Theme. Click a
theme name. Click Delete.
Note:
You might not be able to delete themes that are
pre-loaded on your handheld.
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Language
•
•
•
Set the display language
Add or remove a display language
If your handheld software supports multiple
languages, you can add and remove languages
using the Application Loader tool in the
BlackBerry Desktop Software. For more
information on adding and removing handheld
software components, refer to the BlackBerry
Desktop Software Online Help.
Set the input language
Add or remove a display language
Set the display language
1. In the handheld options, click Language.
2. In the Language field, select a preferred
language.
3. Click the trackwheel.
4. Click Save.
Set the input language
You can set your handheld input method to the
language in which you prefer to type without
changing the display language. This will change
Auto-text and other typing settings to the selected
language.
2. In the Input method field, select a preferred
language.
3. Click the trackwheel.
4. Click Save.
Note:
The input method field also controls whether your
handheld uses the multi-tap or the assisted typing
input method.
Related topic
•
Can I change the input method for my
handheld?
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Power and battery
4. Set the Weekend field to Enabled.
•
•
•
•
•
Turn the handheld on and off automatically
Keep the battery at a full charge
Check the battery level
5. Specify the times that the handheld should
turn on and off on weekends.
6. Click the trackwheel.
7. Click Save.
Extend battery life
Reset the handheld
Related topic
About power off and reminders
•
About power off and reminders
If you turn off your handheld using the Power
button, or by clicking Turn Power Off on the Home
screen and selecting Turn Off, your handheld turns
itself on at the following times:
Keep the battery at a full charge
Charge your handheld for approximately 1 to 2
hours each day.
•
•
when the alarm turns on
Check the battery level
In the handheld options, click Status.
when the handheld is set to turn on
automatically.
To turn on your handheld when calendar
reminders occur, set the handheld to turn on and
off automatically.
Extend battery life
Use the Auto On/Off feature.
If you turn off your handheld by clicking Turn
Power Off on the Home screen and selecting Full
Power Off, your handheld does not turn on until
you press the Power button.
Turn off the radio when you are not in an area of
wireless coverage.
Delete the original message when you send a
reply.
Note:
Depending on your theme, the location and name
for the Turn Power Off icon might change. For
more information on the differences for your
theme, refer to the printed documentation that
accompanied your handheld.
Send a message to multiple contacts using Add
To, Add Cc, or Add Bcc.
Charge your handheld regularly.
Reset the handheld
Press the Alt key + the Shift key + the Backspace
key or remove and reinsert the battery.
Turn the handheld on and off
automatically
1. In the handheld options, click Auto On/Off.
2. Set the Weekday field to Enabled.
3. Specify the times that the handheld should
turn on and off on weekdays.
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Network coverage
Note:
•
•
•
Turn the wireless radio on and off
You might not be able to create a list of preferred
networks. For more information, contact your
service provider.
Add a network to the preferred network list
Scan for a network to add to the preferred
network list
Add a network to the preferred
network list
If you add a network manually, you must know the
network mobile country code (MCC) and mobile
network code (MNC).
•
•
Manage the preferred network list
Network coverage — frequently asked
questions
Turn the wireless radio on and off
1. In the handheld options, click Network.
2. Click the trackwheel.
To turn on the wireless radio, on the Home screen,
click Turn Wireless On.
To turn off the wireless radio, on the Home screen,
click Turn Wireless Off.
3. Click My Preferred Network List.
4. Click the trackwheel.
Note:
5. Click Add Network.
Depending on your theme, the location and name
for the Turn Wireless On and Turn Wireless Off
icons might change. For more information on the
differences for your theme, refer to the printed
documentation that accompanied your handheld.
6. Set the priority for this network in your list of
preferred networks.
7. Type the network MCC and MNC.
8. Click the trackwheel.
9. Click Save.
About the preferred network list
Notes:
Create a list of preferred networks to specify which
networks are scanned first when you are traveling.
The handheld completes the Name field if the
MCC and MNC are recognized.
Your handheld attempts to connect to the
preferred networks based on the order in which
they appear in your preferred network list. If no
network in the list is available, your handheld
automatically roams to an appropriate network.
If you do not know the MCC and MNC for the
network, you can add the network from the list of
networks already known to the handheld. When
adding a network, click the trackwheel. Click
Select From Known Networks. Click a network.
Click Select.
When adding networks to your preferred network
list, you can scan for, and add, a network that is
available in your current area, or you can add a
network that is already known to the handheld.
Related topic
•
About the preferred network list
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Scan for a network to add to the
preferred network list
How do I select a network when
traveling?
1. In the handheld options, click Network.
In most cases when you are traveling, your
handheld automatically roams to an appropriate
network.
2. Click the trackwheel.
3. Click My Preferred Network List.
4. Click the trackwheel.
If you have a preferred network list, your handheld
will scan first for networks that are available in the
list.
5. Click Add Network.
If your handheld continues to display limited level
of wireless coverage, you can attempt to improve
the level of wireless coverage by selecting a
different network. In the handheld options, click
Network. Set the Selection Mode field to Manual.
Click the Scan for Available Networks button. In
the networks list, click a network. Click Select
Network.
6. Click the trackwheel.
7. Click Select From Available Networks.
8. Select the network that you want to add.
9. Click the trackwheel.
10. Click Select.
Related topic
Your SIM card must be provisioned for roaming
services before you can select a different network.
roam, contact your service provider.
•
About the preferred network list
Manage the preferred network list
In the preferred network list, click a network.
Perform one of the following actions:
•
•
Edit
Your handheld connects to the selected network
and remains connected until you select your home
network again, or until you select another
network.
Delete
Note:
You cannot edit the name for a network in the
preferred network list.
To reconnect to your home network, in the
handheld options, click Network. Set the Selection
Mode field to Automatic.
Network coverage — frequently
asked questions
•
•
How do I register my handheld with
the network?
How do I select a network when traveling?
How do I register my handheld with the
network?
When you select a different network or load new
programs, your handheld automatically registers
with the network. To register your handheld
manually, in the handheld options, click Host
Routing Table. Click the trackwheel. Click Register
Now.
•
How do I change the order of the networks in
the preferred network list?
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How do I change the order of the
networks in the preferred network
list?
To change the order of the networks listed in your
preferred network list, select the network that you
want to move higher in the list. Click the
trackwheel. Click Edit. Change the priority for the
network and save your changes. Edit the priority
for the other networks until the preferred network
list is in the desired order.
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SIM card
6. Click the trackwheel.
7. Click Save.
•
•
•
•
•
•
•
About the SIM card phone book
Add a SIM card contact
Add SIM card contacts to your address book
Manage SIM card contacts
Add SIM card contacts to your
address book
1. In the address book, click the trackwheel.
Leave SMS messages on the SIM card
Set SIM card security
2. Click SIM Phone Book.
3. Click the trackwheel.
Change the SIM card PIN code
4. Click Copy All To Address Book.
About the SIM card phone book
Notes:
Your SIM card phone book gives you access to the
contacts that are saved on your SIM card. The SIM
card phone book is different from the contacts
stored in your address book. If you use a different
SIM card in your handheld, the contacts in your
SIM card phone book change. However, the
contacts in your address book are always
If you attempt to copy a SIM card contact with a
phone number matching that of a contact already
listed in the address book, the SIM card contact
will not be copied.
If you attempt to copy a SIM card contact with a
name matching that of a contact already listed in
the address book, the SIM card contact will be
copied regardless of whether your address book is
configured to allow duplicate names.
available. You can add contacts from your SIM
card phone book to your address book.
You can add abbreviated dialing number (ADN)
entries to your SIM card phone book, and view
ADN entries and service dialing number (SDN)
entries. ADN entries appear in plain text and SDN
entries appear in bold.
Manage SIM card contacts
Click a SIM card phone book contact. Perform one
of the following actions:
You can create or edit SIM card contacts if your
SIM card is provisioned for a SIM card phone
book. For more information, contact your service
provider.
•
•
Edit
Delete
Leave SMS messages on the SIM
card
Add a SIM card contact
When you change SIM cards, any SMS messages
saved on the SIM card are imported onto your
handheld. You can set the handheld SMS options
to keep those messages on the SIM card after they
appear on the handheld.
1. In the address book, click the trackwheel.
2. Click SIM Phone Book.
3. Click the trackwheel.
4. Click New.
5. Type the contact information.
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In the handheld options, click SMS. Set the Leave
messages on SIM card field to Yes. Click the
trackwheel. Click Save.
Set SIM card security
1. In the handheld options, click SIM Card.
2. Click the trackwheel.
3. Click Enable Security.
4. Type your SIM card PIN code.
5. Click the trackwheel.
Notes:
Your service provider must provide you with a SIM
card PIN code to set SIM card security.
If you type the SIM card PIN code incorrectly three
times, your SIM card does not function. For more
information, contact your service provider.
Change the SIM card PIN code
To change the SIM card PIN code, SIM card
security must be enabled.
1. In the handheld options, click SIM Card.
2. Click the trackwheel.
3. Click Change PIN Code.
4. Type the current SIM card PIN code.
5. Click the trackwheel.
6. Type a new SIM card PIN code.
7. Click the trackwheel.
8. Type the new SIM card PIN code again.
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Security
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•
•
•
•
•
•
•
•
•
•
•
•
Type passwords
Type passwords
To type a password, use the multi-tap input
method. Press the key once to type the first letter
second letter on the key. If your password contains
key to select a letter from the list. Press the Enter
key to lock in the selected letter and continue
typing. When you have finished typing your
password, press the Enter key.
Set a handheld password
Lock the handheld
Lock the keyboard
Protect your handheld content
Reduce handheld content size
Regenerate encryption keys
Store a password
Set a handheld password
1. In the handheld options, click Security.
Create a random password
Use the password keeper
Copy a password
2. Set the Password field to Enabled.
3. Set the security options.
4. Click the trackwheel.
5. Click Save.
Verify security software
Prevent third-party applications from
transmitting data
6. Type a handheld password.
7. Click the trackwheel.
8. Retype the handheld password.
9. Click the trackwheel.
•
•
•
Clear the handheld
Set owner information
Security — frequently asked questions
About the handheld password
Related topics
If you type your handheld password incorrectly
five times, you must type blackberry before you
can continue. On subsequent password attempts,
the characters that you type are displayed.
•
•
•
About the handheld password
Change the handheld password
Disable the handheld password
If you type your handheld password ten times
incorrectly, all information is erased from your
handheld for security reasons.
Change the handheld password
1. In the handheld options, click Security.
2. Click the trackwheel.
If your handheld is integrated with an email
account using a BlackBerry Enterprise Server,
some security settings might differ. For more
information, contact your system administrator.
3. Click Change Password.
4. Type your current handheld password.
5. Click the trackwheel.
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6. Type a new handheld password.
7. Click the trackwheel.
To unlock the keyboard, double-click the
trackwheel.
8. Retype the new handheld password.
9. Click the trackwheel.
Related topic
•
About keyboard lock
Related topics
About content protection and
compression
•
•
About the handheld password
Disable the handheld password
Content protection encrypts your handheld data.
When your handheld is password locked, an open
lock in the handheld status section of the screen
indicates that encryption is in progress. A closed
lock indicates that encryption is complete. After
you type your handheld password, data on your
handheld is decrypted as you access it.
Disable the handheld password
1. In the handheld options, click Security.
2. Set the Password field to Disabled.
3. Click the trackwheel.
4. Click Save.
To use content protection, you must have a
handheld password enabled.
5. Type the handheld password.
6. Click the trackwheel.
Content compression reduces the size of the data
stored on your handheld while maintaining the
integrity of that data.
Related topic
•
About the handheld password
Protect your handheld content
1. In the handheld options, click Security.
3. Click the trackwheel.
Lock the handheld
With a handheld password set, on the Home
screen, click Lock.
4. Click Save.
To unlock your handheld, on the Lock screen, roll
the trackwheel. In the Enter password dialog box,
type your password.
5. Type your handheld password.
6. Click the trackwheel.
Related topic
Note:
•
About the handheld password
If you have not enabled your handheld password
before you enable content protection, you are
prompted to set a handheld password when you
save the security settings.
About keyboard lock
If you do not set a handheld password, you can
lock your keyboard to prevent accidentally placing
calls or typing characters.
Related topic
•
About content protection and compression
Lock the keyboard
On the Home screen, click Keyboard Lock.
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Reduce handheld content size
About the password keeper
1. In the handheld options, click Security.
Use the password keeper to create and store all of
your passwords. The password keeper is locked
with a single password, so you can maintain all
your passwords in one place.
2. Set the Content Compression field to
Enabled.
3. Click the trackwheel.
4. Click Save.
You can use the password keeper to generate
random passwords containing letters, numbers,
and symbols.
5. If you have enabled a handheld password,
type your password.
The first time that you open the password keeper,
you must create a password keeper password.
Information in the password keeper is encrypted
and is only decrypted when you type this
password.
6. Click the trackwheel.
Related topic
•
About content protection and compression
Note:
About encryption keys
Passwords stored in the password keeper are
encrypted; however, if you copy a password, you
can paste it into other applications on the
handheld. While the password is copied on the
clipboard, it is not encrypted.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server or
BlackBerry Desktop Redirector, encryption keys
protect data as it travels between your BlackBerry
Enterprise Server or BlackBerry Desktop Redirector
and the handheld. Encryption keys are generated
automatically, but you can manually regenerate
keys at any time.
Store a password
1. In the password keeper, click the trackwheel.
Regenerate encryption keys
3. Type the information for the password.
4. Click the trackwheel.
5. Click Save.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 3.6 or earlier for Microsoft® Exchange, the
BlackBerry Enterprise Server version 2.2 or earlier
for IBM® Lotus® Domino®, or if you use the
BlackBerry Desktop Redirector to forward email to
your handheld, update the encryption keys using
the BlackBerry Desktop Software. For more
information, refer to the BlackBerry Desktop
Software Online Help.
Related topic
•
About the password keeper
Create a random password
1. In the password keeper, click the trackwheel.
2. Click New.
Related topic
3. Type a title for the password.
•
About encryption keys
4. Click the trackwheel.
5. Click Random Password.
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6. Type any additional password information.
7. Click the trackwheel.
Related topic
•
About security self tests
8. Click Save.
About firewall settings
If you have third-party applications on your
handheld, the firewall option prevents these
applications from transmitting data without your
knowledge.
Use the password keeper
Click a password entry. Perform one of the
following actions:
•
•
•
View
Edit
Related topic
•
Legal notice
Delete
Prevent third-party applications
from transmitting data
When a third-party application on your handheld
attempts to transmit data, a dialog box appears
on your screen. Accept or deny the connection
request.
To change your password keeper password, click
the trackwheel. Click Change password. Click Yes.
Type your new password. Confirm your new
password. Click Ok.
Copy a password
In the password keeper, select a password entry.
Click the trackwheel. Click Copy to Clipboard.
To reset the firewall settings at any time, in the
handheld options, click Firewall. Click the
trackwheel. Click Reset Settings.
To clear the password from the clipboard, in the
password keeper, click the trackwheel. Click Clear
Clipboard.
Related topics
•
•
About firewall settings
Legal notice
To paste the password, place the cursor where you
want to insert it. Click the trackwheel. Click Paste.
Warning:
Clear the handheld
Passwords copied to the clipboard are not
encrypted.
Warning:
Performing this procedure disables all services and
removes all data, including passwords and
encryption keys, from the handheld. Before
clearing your handheld, verify that a backup copy
of your data is available.
About security self tests
The security self tests program verifies that
security software is implemented properly on your
handheld. The tests run automatically when your
handheld restarts.
1. In the handheld options, click Security.
2. Click the trackwheel.
3. Click Wipe Handheld.
4. Click Continue.
Verify security software
In the handheld options, click Security. Click the
trackwheel. Click Verify Security Software.
5. Type blackberry.
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Related topic
How do I restore my handheld after clearing
it?
•
Set owner information
In the handheld options, click Owner. Type your
contact information. Click the trackwheel. Click
Save.
Note:
Owner information appears on the screen when
you lock your handheld.
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BrickBreaker
•
•
•
Play BrickBreaker
How do I set the speed of the paddle?
How do I set the paddle to accelerate as I roll
the trackwheel?
Play BrickBreaker
The object of this game is to destroy bricks using a
paddle and a ball. To move the paddle, roll the
trackwheel. To release the ball when in catch
mode, or to shoot the laser or gun, press the Space
key.
During the game, the following capsules fall from
the bricks that you destroy:
•
•
•
Long makes the paddle longer.
Slow slows down the speed of the ball.
Gun enables you to shoot three bullets at the
bricks.
•
Laser enables you to shoot unlimited laser
beams at the bricks.
•
•
•
•
•
Multi multiplies the number of balls.
Catch enables you to catch and hold the ball.
Skip advances you to the next level.
Flip changes the direction of the paddle.
1-up gives you an additional life.
How do I set the speed of the
paddle?
In the BrickBreaker options, set the Paddle
Movement Speed field.
How do I set the paddle to
accelerate as I roll the trackwheel?
In the BrickBreaker options, set the Paddle
Acceleration field.
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Service books
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•
•
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•
About service books
Manage service books
In the handheld options, click Service Book. Click a
service book. Perform one of the following actions:
Receive new service books
Accept a new service book
Manage service books
•
•
View
Delete
Restore a deleted service book
Restore a deleted service book
In the handheld options, click Service Book. Click
the trackwheel. Click Undelete.
About service books
Service books determine which services are
available on your handheld. If your handheld is
integrated with an email account using a
BlackBerry Enterprise Server, your system
administrator can send service books that
determine whether features such as remote
address lookup and wireless calendar
synchronization are available.
Receive new service books
Service books arrive on your handheld in one of
the following ways:
•
over the wireless network from your service
provider
•
through the BlackBerry Desktop Software
when you connect your handheld to your
computer
Accept a new service book
Service books should be automatically accepted
by your handheld. If a new service book is
available and it is not automatically accepted, a
book icon appears in the handheld status section
of the screen.
To accept the service book manually, in the
handheld options, click Service Book. Click the
new service book. Click Accept.
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Frequently asked questions
•
•
Why are some of the features described not
available on my handheld?
described not available on my
Depending on your service provider plan or the
type of email account that you are using, some
features might not be available on your handheld.
In addition, your handheld might not have been
provisioned for certain features by your system
administrator. For more information, contact your
service provider or system administrator.
What software version do I have on my
handheld?
•
•
Phone — frequently asked questions
Email and PIN messages — frequently asked
questions
•
•
•
•
•
•
•
•
•
•
SMS messages — frequently asked questions
MMS messages — frequently asked questions
Attachments — frequently asked questions
Browser — frequently asked questions
Downloading — frequently asked questions
Contacts — frequently asked questions
Calendar — frequently asked questions
Tasks — frequently asked questions
What software version do I have on
handheld type, software version, and copyright
information, in the handheld options, click About.
To return to the handheld options, press the
Escape button twice.
Memos — frequently asked questions
Synchronization — frequently asked
questions
•
•
•
•
Typing — frequently asked questions
Alarm — frequently asked questions
Bluetooth® — frequently asked questions
Network coverage — frequently asked
questions
•
Security — frequently asked questions
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Phone — frequently asked questions
•
•
•
Why can I not make calls?
Why am I no longer receiving calls?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
Why am I no longer receiving calls?
How do I hide my handheld phone number
from a contact when making a call?
•
•
Can I use the phone when the handheld or
keyboard is locked?
documentation that accompanied your handheld.
If you still cannot receive calls, verify that call
How do I format conference call numbers in
my messages?
How do I hide my handheld phone
In the phone options, click General Options. Set
the Restrict My Identity field to Yes.
•
•
•
Can I block calls?
Can I use call forwarding?
How do I edit the phone number to which
my calls are forwarded?
•
•
•
•
Can I use call waiting?
Can I use the phone when the
handheld or keyboard is locked?
If you receive a call when the keyboard is locked,
the keyboard unlocks when you answer the call.
Can I use FDN mode on my handheld?
Can I use a TTY device with my handheld?
Can I set the phone to display frequently
called numbers?
If you receive a call when the handheld is
password-locked, you can answer the call, but your
handheld remains password-locked during the
call. You can perform regular phone actions, such
as mute and hold. When you end the call, the
handheld remains password-locked.
•
•
How do I stop my handheld from answering
or ending calls automatically?
Can I change how my phone number
appears in the phone?
Why can I not make calls?
How do I format conference call
numbers in my messages?
You can format conference call numbers as links in
your messages so that recipients can join your
conference call quickly.
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
In your message, type the main bridge number.
Perform one of the following actions:
If you still cannot make calls, verify that fixed
dialing number mode is not enabled. To disable
FDN mode, in the phone options, click FDN Phone
List. Click the trackwheel. Click Disable FDN mode.
•
Type X and add the access code as an
extension.
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•
•
Press the Alt key + L to insert a comma
before typing the access code. The comma
represents a 2-second pause. You can insert
multiple pauses.
Can I use call waiting?
Yes, if your service provider plan includes call
waiting and your SIM card is provisioned for the
service. For more information, contact your service
provider.
Press the Alt key + QW to insert an
exclamation mark before typing the access
code. The exclamation mark represents a
wait.
Can I use FDN mode on my
handheld?
Yes, if your SIM card is provisioned for the service.
Your service provider must also provide you with a
SIM card PIN2 code. For more information,
contact your service provider.
Note:
If you use a pause or a wait, you must type Tel:
directly before the main bridge number. Do not
type a space between Tel: and the number.
Can I use a TTY device with my
handheld?
Can I block calls?
Yes, if your service provider plan includes call
barring and your SIM card is provisioned for the
service. Your service provider also must provide
you with a default call barring password. For more
information, contact your service provider.
Yes, if your service provider supports TTY devices.
The TTY device must operate at 45.45 bps, and
you must insert the TTY device connector into your
handheld headset jack. If you use an RJ-11
connector, you must use an adapter to connect
the TTY device to your handheld.
You can block either all incoming calls or
incoming calls only when you are roaming.
TTY is only available on some BlackBerry Wireless
Handhelds.
You can also block all outgoing calls, all
international outgoing calls, or all international
outgoing calls when you are roaming.
Can I set the phone to display
frequently called numbers?
Can I use call forwarding?
Yes. You can set the phone to display a list of
frequently or recently called numbers instead of
call logs. In the phone options, click General
Options. Set the Phone List View field.
Yes, if your service provider plan includes call
forwarding and your SIM card is provisioned for
the service. For more information, contact your
service provider.
Note:
If a call log screen appears on your handheld, the
Phone List View field does not change the view of
the call log screen.
How do I edit the phone number to
which my calls are forwarded?
To make changes to a call forwarding phone
number that you have added, delete the current
phone number and add a new phone number.
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How do I stop my handheld from
answering or ending calls
automatically?
If you use a holster with your handheld, you can
set how calls are handled when you insert or
remove your handheld from the holster.
To stop your handheld from answering calls
automatically when you remove it from the
holster, in the phone options, click General
Options. Set the Auto Answer Calls field to No.
To stop your handheld from ending calls
automatically when you insert it in the holster, in
the phone options, click General Options. Set the
Auto End Calls field to No.
Can I change how my phone number
appears in the phone?
Yes. Edit your SIM card phone number to change
how your phone number appears in the phone. In
the handheld options, click SIM Card. Click the
trackwheel. Click Edit SIM Phone Number. Edit
your phone number and save your changes.
If you edit your SIM card phone number, the
number that appears in the My Number field in
the phone changes. Editing the SIM card phone
number does not change the actual number used
to make and receive calls.
You can also hide your phone number so that it
does not appear in the phone. In the phone
options, click General Options. Set the Show My
Number field to No.
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•
•
•
Why can’t I send email or PIN messages?
Why can’t I receive email or PIN messages?
How do I stop email messages from being
sent to my handheld?
Why is the menu option to send an email or
PIN message not available?
•
•
•
Can I verify that an email or PIN message has
reached its recipient?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage levels, refer to the printed
Can I stop an email message from being
sent?
documentation that accompanied your handheld.
Why are some messages already on my
handheld?
If you send a message and you are not in an area
sends the message when you return to an area of
sufficient wireless coverage.
•
•
How do I create and use links in messages?
Why is “More available” appearing at the
end of my message?
Why can’t I receive email or PIN
Verify that your handheld radio is turned on and
coverage. For more information on wireless
coverage levels, refer to the printed
•
•
Can I file messages?
Why can’t I see a new message in the
messages list even though I received
notification?
•
•
•
•
•
•
•
Why is there a different icon beside some
items in the messages list?
documentation that accompanied your handheld.
Verify that email redirection to your handheld is
enabled. If you are using the BlackBerry Desktop
Software, in the Redirector Settings tool, verify
that the Redirect incoming messages to your
handheld check box is selected.
How do I show more of a subject line for my
email and PIN messages?
How do I identify received PIN messages as
high priority?
Can I remove the prompt that appears before
I delete messages?
Why is the menu option to send an
email or PIN message not available?
If you do not have an email address or PIN saved
for your contact, the option to send an email or
PIN message to that contact does not appear. In
the address book, add an email address or a PIN
number for your contact.
Why were some of my messages deleted
from the handheld?
How do I change how long messages remain
in the messages list?
How do I make changes to the folders on my
handheld?
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Can I verify that an email or PIN
message has reached its recipient?
Why is “More available” appearing
at the end of my message?
Yes. To receive email message confirmation, if
your handheld is integrated with an email account
using a BlackBerry Enterprise Server, type
Long messages are sent to your handheld in
sections. As you read the first section, the next
section is sent to your handheld automatically, if
you are in an area of sufficient wireless coverage.
However, it might take several seconds before
your handheld receives the next section.
<confirm> before the subject of your message.
For PIN messages, when the message has been
delivered to a handheld, a D appears beside the
check mark in the messages list.
To send only the first section of long messages to
your handheld, in the messages options, click
General Options. Set the Auto More field to No.
The next time that you receive a long message,
More available appears at the bottom. To request
more of the message, click the trackwheel. Click
More. To view the rest of the message, click More
All.
Can I stop an email message from
being sent?
Yes, if the handheld radio is turned off or you are
in an area of insufficient wireless coverage. If a
clock icon appears beside the message, delete the
message to stop it from being sent.
If the radio is turned on and you are in an area of
sufficient wireless coverage, any pending
messages are sent immediately, so you cannot
stop the message from being sent.
Can I file messages?
Yes. If you have enabled wireless email
reconciliation for your handheld, any messages
that you file on your handheld are also filed in
your mailbox.
Why are some messages already on
my handheld?
When you first receive your handheld and every
time that you update the software, several
welcome messages appear. These messages
provide information and tips for using the
handheld.
If your handheld is not enabled for wireless email
reconciliation, your handheld must be integrated
with an email account using the BlackBerry
Desktop Redirector or BlackBerry Enterprise Server
to file messages. You must perform an initial email
reconciliation with the BlackBerry Desktop
Software so that the folders in your mailbox
appear on your handheld. For more information
on configuring manual email reconciliation, refer
to the BlackBerry Desktop Software Online Help.
How do I create and use links in
messages?
Links appear in your messages as underlined text.
Messages can contain links to various items such
as phone numbers, web sites, and email addresses.
When you receive a message containing a link,
click the link. In the menu, click the actions that
apply to the type of link selected.
The handheld automatically recognizes most
items as links. To create a link for a PIN, type pin:
before typing the PIN number.
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Why can’t I see a new message in the
messages list even though I received
notification?
If email messages are sent to your handheld from
specific mailbox folders and, in the general
messages options, you set the Hide Filed
Why were some of my messages
deleted from the handheld?
If your handheld memory is full, your handheld
deletes the oldest messages from the messages
list to accommodate new ones. It will not delete
saved messages.
Messages option to Yes, a new message sent to
your handheld is filed automatically, and it might
not appear in the messages list. To view all of your
messages, set the Hide Filed Messages field to No.
If you have enabled wireless email reconciliation,
messages that you delete in your mailbox are also
deleted on your handheld. Messages that you
delete on your handheld are also deleted in your
mailbox.
Why is there a different icon beside
some items in the messages list?
Different icons are used in the messages list to
indicate various items, such as message status,
saved web pages, call logs, and email messages
with attachments.
If you deleted multiple messages using Delete
Prior, the messages are only deleted from your
handheld.
How do I change how long messages
remain in the messages list?
To change the number of days your handheld will
keep messages on the messages list, in the
message options, click General Options. Set the
Keep Messages field.
When you make or receive a call, the handheld
creates a call log containing information about
the call. To disable call logs, in the phone options,
click Call Logging. Set the Show Logs in Message
List field to No.
Messages sent to your handheld that are older
than the number of days that you specify in the
Keep Messages field are removed from your
handheld. The messages can be restored, however,
if you set the Keep Messages field to a longer
period of time. When you increase the amount of
time in this field, any messages sent to your
handheld during that period of time appear in the
messages list.
How do I show more of a subject line
for my email and PIN messages?
If you want to show more of the subject line for
your messages, you can hide the time that the
message was received and the name of the sender
or recipient of the message. In the messages
options, click General Options. Set the Display
Time and Display Name fields to No.
How do I make changes to the
folders on my handheld?
You cannot add, edit, or delete folders from your
handheld. To add, edit, or delete the folder,
change it in your mailbox and reconcile your email
with your handheld.
How do I identify received PIN
messages as high priority?
In the messages options, click General Options.
Set the Make PIN Messages Level 1 field to Yes.
Can I remove the prompt that
appears before I delete messages?
Yes. In the messages options, click General
Options. Set the Confirm Delete option to No.
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If your handheld is enabled for wireless email
reconciliation, changes that you make to the
folders in your mailbox are synchronized with your
handheld over the wireless network.
If your handheld is not enabled for wireless email
reconciliation, reconcile your email manually
using the BlackBerry Desktop Software. For more
information, refer to the BlackBerry Desktop
Software Intellisync Online Help.
How do I stop email messages from
being sent to my handheld?
If you are using the BlackBerry Desktop Software,
in the Redirector Settings tool, clear the Redirect
incoming messages to your handheld check box.
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If you still cannot send SMS messages, verify that
messages. For more information, contact your
service provider.
•
•
Why can’t I send SMS messages?
Can I verify that my SMS message has
reached its recipients?
•
How do I display more items in an SMS
message thread?
Can I verify that my SMS message
has reached its recipients?
Yes. In the handheld options, click SMS. Set the
Delivery Reports field to On.
•
•
Can I set how SMS messages display?
Can I remove the prompt that appears before
I delete messages?
When your SMS message reaches its recipient, a D
appears beside the check mark in the messages
list.
•
•
•
Why were some of my messages deleted
from the handheld?
Why aren’t all of the SMS options described
appearing on my handheld?
How do I display more items in an
SMS message thread?
In the handheld options, click SMS. In the Number
of Previous Items field, set how many previous
SMS messages from the thread should appear.
What are the Validity Period, Sent As, and
Network to Send Over fields in the SMS
options?
•
How do I change how long messages remain
in the messages list?
Note:
If, in the handheld options on the SMS screen, you
have set the SMS View field to Conversational, all
of the messages in the thread display by default.
Why can’t I send SMS messages?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
Can I set how SMS messages
display?
Yes. In the handheld options, click SMS.
documentation that accompanied your handheld.
If you send a message and you are not in an area
of sufficient wireless coverage, the handheld
sends the message when you return to an area of
sufficient wireless coverage.
If you want SMS messages within a thread to
display as separate entries in the message list, set
the Message List option to Show all.
If you want to change the format of SMS
messages so that you can type a response in the
same screen that you view the message, set the
SMS View field to Conversational.
Verify that fixed dialing number mode is not
enabled. To disable FDN mode, in the phone
options, click FDN Phone List. Click the
trackwheel. Click Disable FDN mode.
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To send a message in the conversational SMS
view, type text at the bottom of the SMS screen
and press the Enter key to send the message. You
can also click the trackwheel to view more options
in the menu.
Why were some of my messages
deleted from the handheld?
If your handheld memory is full, your handheld
deletes the oldest messages from the messages
application to accommodate new ones. It will not
delete saved messages.
Why aren’t all of the SMS options
described appearing on my
handheld?
Depending on your service provider plan, some
SMS message options might not be available on
your handheld. For more information, contact your
service provider.
What are the Validity Period, Sent
As, and Network to Send Over fields
in the SMS options?
The Validity Period field specifies how long the
service center should keep your SMS messages if
they cannot be delivered to your contacts
immediately. The Sent As field sets how to send
your SMS messages, and the Network to Send
Over field sets the type of network through which
your SMS messages are sent.
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MMS messages — frequently asked questions
You can also set delivery reports, which notify the
sender when you have received or read an MMS
message. To set delivery reports, in the handheld
options, click MMS. In the Notifications section,
select your preferred option.
•
•
•
•
Can I send MMS messages?
Can I set whether I receive MMS messages?
Can I filter unwanted MMS messages?
Can I configure notification for MMS
messages?
Can I send MMS messages?
You cannot compose MMS messages on your
handheld, but you can forward MMS messages
that you have received. To forward an MMS
message, open the message. Click the trackwheel.
Click Forward.
Can I set whether I receive MMS
messages?
Yes. In the handheld options, click MMS. In the
Multimedia Reception field, set how you want to
receive MMS messages on the handheld. For
example, if you only want to receive MMS
messages when you are within your home
network, set the field to Home Only.
Can I filter unwanted MMS
messages?
Yes. In the handheld options, click MMS. In the
Message Filtering section, select Reject
Anonymous Messages to filter unwanted senders,
or Reject Advertisements to filter unwanted
advertisements.
Can I configure notification for MMS
messages?
Yes. Use the SMS notification profile to set MMS
and SMS message notification options.
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To view document and spreadsheet attachments,
your handheld must be integrated with an email
version 3.6 or later for Microsoft® Exchange, the
BlackBerry Enterprise Server version 2.2 or later for
IBM® Lotus® Domino®, or the BlackBerry Web
Client.
•
•
Can I view file attachments on my handheld?
Why are some file attachment features not
available on my handheld?
•
•
•
•
•
•
•
How do I view password-protected file
attachments?
How do I view information about attached
files?
handheld must be integrated with an email
account using the BlackBerry Enterprise Server
version 3.6 Service Pack 1 or later for Microsoft®
Exchange, the BlackBerry Enterprise Server version
2.2 Service Pack 1 or later for IBM® Lotus®
Domino®, or the BlackBerry Web Client.
Can I set the amount of memory that my
handheld uses for file attachments?
How do I change how file attachments are
displayed?
How do I view cell contents in spreadsheet
attachments?
To view image attachments, your handheld must
be integrated with an email account using the
BlackBerry Enterprise Server version 4.0 or the
BlackBerry Web Client version 1.9.
Why is “More available” appearing at the
end of my file attachment?
How do I search for text within a file
attachment?
For more information, contact your system
administrator or service provider.
•
•
What does skipped content mean?
Can I see tracked changes in document
attachments?
Why are some file attachment
features not available on my
handheld?
If your BlackBerry Wireless Handheld has 8 MB of
memory, some image attachment viewing features
are not available.
Can I view file attachments on my
handheld?
Yes, if attachment viewing is enabled for your
handheld. When you receive a message with an
attachment, click the trackwheel. If Open
Attachment appears in the menu, you can view
attachments on your handheld.
How do I view password-protected
file attachments?
You can only view password-protected .pdf files. If
you receive a .pdf file that is password-protected,
you must type the password to view the file. On
the Attachment screen, select the file name. Click
the trackwheel. Click Password. Type the
If Open Attachment does not appear in the menu,
your handheld might not be enabled for
attachment viewing.
password. Click the trackwheel.
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To change the column size for all of the columns
in a spreadsheet, click the unmarked column label
in the top left corner of the screen. Click the
preferred size.
How do I view information about
attached files?
To view the file size, title, and other information
about an attached file without retrieving the file,
on the Attachment screen, select the file name.
Click the trackwheel. Click Retrieve Info.
To change the default column size for all
spreadsheet attachments, open the attachment
options. Set the Column Width field to Large.
Can I set the amount of memory that
my handheld uses for file
attachments?
Why is “More available” appearing
at the end of my file attachment?
Yes. In the attachment options, set the Cache Size
field.
Long attachments are sent to your handheld in
sections. As you read the first section, the next
section is sent to your handheld automatically, if
you are in an area of sufficient wireless coverage.
However, it might take several seconds before
your handheld receives the next section.
How do I change how file
attachments are displayed?
Open the full content for a file attachment. Click
the trackwheel. Click Options.
To send only the first section of long attachments
to your handheld, in the messages options, click
General Options. Set the Auto More field to No.
The next time that you receive a long attachment,
More available appears at the bottom. To request
more of the file attachment, click the trackwheel.
Click More. To view the rest of the attachment,
click More All.
To change the font for your file attachments, set
the Font Family and Font Size fields. You can only
set the Font Family field on BlackBerry Wireless
Handhelds with color screens.
In document attachments, to use font sizes that
reflect those in the original document, set the
Reflect Original Font Sizes field to Yes.
How do I search for text within a file
attachment?
To show a grid when viewing spreadsheet
attachments, set the Show Gridlines field to Yes.
In the attachment, click the trackwheel. Click Find.
Type the text. Click the trackwheel.
To label spreadsheet columns with letters and
label spreadsheet rows with numbers, set the
Display Labels field.
To make the Find feature case sensitive when
searching, select the Case Sensitive Search check
box.
How do I view cell contents in
spreadsheet attachments?
When you select a cell, the contents appear at the
top of the screen. If the contents are too long to
see, click the cell. Click View Cell.
To view the text on your handheld, verify that your
handheld radio is turned on and that you are in an
area of sufficient wireless coverage. For more
information on wireless coverage levels, refer to
the printed documentation that accompanied
your handheld.
To view the contents of all the cells in a column,
click the column label at the top of the screen.
Click Fit. All the cells for that column expand to
the size of the cell with the longest content.
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What does skipped content mean?
The skipped content bar appears in a document
attachment when more content is available but
has not been retrieved. To retrieve skipped
content, click the skipped content bar. Click More.
Can I see tracked changes in
document attachments?
Some document formats enable editors to track
changes in a document. With tracked changes
showing, new and deleted text is displayed in the
document. To view tracked changes, click the
trackwheel. Click Show Changes. To hide tracked
changes, click the trackwheel. Click Hide Changes.
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•
•
•
•
Can I reconcile email messages over the
wireless network?
Can I synchronize PIM items over the
wireless network?
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 2.1 or later, calendar appointments and
meetings might be the only PIM items that can be
synchronized over the wireless network. For more
information on setting wireless calendar
synchronization, refer to the BlackBerry Desktop
Software Online Help.
Can I synchronize PIM items over the wireless
network?
How do I handle conflicts between my
handheld and mailbox?
Why are some of my email messages not
reconciling over the wireless network?
•
•
Can I reconcile with my personal folders?
Your handheld radio must be on and you must be
in an area of sufficient wireless coverage for PIM
items to synchronize over the wireless network. For
more information on wireless coverage levels, refer
to the printed documentation that accompanied
your handheld.
Can I remotely empty the deleted messages
folder on my computer?
Can I reconcile email messages over
the wireless network?
Yes. If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 3.6 or later for Microsoft® Exchange, or
the BlackBerry Enterprise Server version 2.2 or
later for IBM® Lotus® Domino®, verify that
wireless email reconciliation is enabled in the
messages options.
How do I handle conflicts between
my handheld and mailbox?
A conflict might occur if you edit the same item
on both your handheld and mailbox before
synchronization takes place.
If you enable wireless email reconciliation, you
can set whether the handheld or mailbox takes
precedence when a conflict occurs. In the
messages options, click Email Reconciliation. Set
the On Conflict field to the preferred option. You
can set this option for each message service on
your handheld.
If your handheld is integrated with an email
account using the BlackBerry Web Client, and your
service provider supports wireless email
reconciliation, verify that you have enabled
wireless email reconciliation in the messages
options.
If you use the BlackBerry Desktop Software to
enable wireless calendar synchronization, you can
adjust the calendar conflict resolution settings in
the desktop software. For more information, refer
to the BlackBerry Desktop Software Online Help.
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Why are some of my email messages
not reconciling over the wireless
network?
If you are not in an area of sufficient wireless
coverage, your email messages will not be
reconciled over the wireless network. For more
information on wireless coverage levels, refer to
the printed documentation that accompanied
your handheld.
If you are in an area of sufficient wireless coverage
and you want to initiate email reconciliation from
the handheld, in the messages list, click the
trackwheel. Click Reconcile Now.
Can I reconcile with my personal
folders?
Yes. If you are a Microsoft® Exchange user, and
you use personal folders, you can only reconcile
email messages with personal folders using the
BlackBerry Desktop Software. For more
information, refer to the BlackBerry Desktop
Software Online Help.
Can I remotely empty the deleted
messages folder on my computer?
Yes. In the messages options, click Email
Reconciliation. Click the trackwheel. Click Purge
Deleted Items. Click Yes.
To use this feature, your handheld must be
integrated with an email account using the
BlackBerry Enterprise Server version 3.6 or later for
Microsoft® Exchange, and wireless email
reconciliation must be enabled. Verify that your
handheld radio is turned on and that you are in an
area of sufficient wireless coverage. For more
information on wireless coverage levels, refer to
the printed documentation that accompanied
your handheld.
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Browser — frequently asked questions
To open the browser and display a list of useful
•
Why are there no browsers available on my
handheld?
•
•
•
Can I use the BlackBerry Browser?
How do I change the browser home page?
How do I change the type of content that the
browser accepts?
Yes, if your handheld is integrated with an email
version 3.5 or later for Microsoft® Exchange or the
BlackBerry Enterprise Server version 2.2 or later for
IBM® Lotus® Domino®. For more information on
the BlackBerry Browser, contact your system
administrator.
•
•
Can I override the character set encoding of
web pages?
What is the Available Offline check box that
appears when I’m adding a bookmark?
•
•
•
Why did the web page form not submit?
How do I use the browser queue?
How do I change the browser home
page?
In the browser options, click Browser
Configuration. In the Home Page Address field,
change the web page address. Save your changes.
How do I control when scripts are run on my
handheld?
•
•
How do I change which browser opens when
I click a link in an open email message?
Depending on your service provider, you might
not be able to change your home page.
On my browser home page, when I hold the
Escape button, the application closes. Can I
change this?
How do I change the type of content
that the browser accepts?
In the browser options, click Browser
Configuration. In the Content Mode field, set the
type of content that the browser accepts. Save
your changes.
•
•
What options can I set for WAP Browser
security?
What options can I set for BlackBerry
Browser security?
Why are there no browsers available
on my handheld?
Can I override the character set
encoding of web pages?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
Yes. On a web page, click the trackwheel. Click Set
Encoding. Clear the Auto mode check box. Set the
Default Charset field. Click OK. The browser uses
the default character set to display all web pages.
documentation that accompanied your handheld.
Depending on your service provider or your theme,
the location and name for your handheld browsers
might change.
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What is the Available Offline check
box that appears when I’m adding a
bookmark?
How do I change which browser
opens when I click a link in an open
email message?
The Available Offline check box enables you to
view the web page when you are not connected to
the wireless network or when you are outside an
area of wireless coverage. When you view the web
page offline, it displays the information that was
current when you last viewed the bookmark
online. To change this check box, you must create
the bookmark again.
In the handheld options, click Browser. Set the
Default Browser Configuration to the browser to
use when you click links.
On my browser home page, when I
hold the Escape button, the
application closes. Can I change
this?
Yes. In the browser options, click General
Properties. Select the Prompt Before Closing
Browser On Escape check box. You receive a
prompt before the browser closes.
Why did the web page form not
submit?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
What options can I set for WAP
Browser security?
documentation that accompanied your handheld.
To set WAP Browser security, in the handheld
options, click WTLS. In the Encryption Strength
field, set the encryption level for connecting to
your WAP gateway. In the Prompt for Server Trust
field, set whether to prompt for WTLS connection
authentications if the handheld cannot
How do I use the browser queue?
The browser queue lists all of the forms submitted
when you were not within an area of sufficient
wireless coverage.
authenticate the connection automatically.
To view a form in the queue, in the browser
options, click Offline Queues. Click a form. Click
Get Link.
What options can I set for
BlackBerry Browser security?
Transport Layer Security (TLS) can apply to the
connection from your BlackBerry Enterprise Server
to a web server, or it can apply to the entire
connection from your handheld to a web server.
To delete a form in the queue, click the form. Click
Delete.
How do I control when scripts are
run on my handheld?
In the browser options, click General Properties.
Select the Prompt Before Running WML Scripts
check box. You are prompted before browser
scripts are run.
To set BlackBerry Browser security, in the
handheld options, click TLS.
To apply TLS to the connection from your
BlackBerry Enterprise Server to a web server, set
the TLS Default field to Proxy. Set the Allow
HTTPS Redirections field and the Trusted Hosts
field.
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To apply TLS to the entire connection from your
handheld to a web server, set the TLS Default field
to Handheld. Set the Algorithm, Server
Authentication, and Client Authentication fields.
In the Algorithm field, set the type of algorithm,
the encryption strength, and whether only Federal
Information Processing Standards (FIPS)-approved
key algorithms are supported.
In the Server Authentication field, set whether to
prompt about server security issues. If an item is
set to False, connections are prevented if a server
security issue occurs.
In the Client Authentication field, set whether to
prompt about client security issues. If an item is
set to False, connections are prevented if a client
security issue occurs.
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•
•
•
•
•
How do I add multiple contacts with the
same name to my contact list?
apply to a contact, task, or memo?
Yes. When editing the contact or memo, click the
trackwheel. Click Categories. Click the trackwheel.
Click Clear Selection.
Can I change how my contacts, tasks, or
memos are displayed?
What are the User 1, User 2, User 3, and
User 4 fields on the New Address screen?
Can I remove the prompt that
appears before I delete contacts,
calendar entries, tasks, or memos?
Yes. In the address book, calendar, tasks, or memo
options, set the Confirm Delete option to No.
Can I clear all the categories that apply to a
contact, task, or memo?
Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
How do I know how many contacts,
calendar entries, tasks, or memos I
have saved?
•
How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
In the address book, calendar, tasks, or memo
options, the Number of Entries field displays how
many contacts, calendar entries, tasks, or memos
are saved.
How do I add multiple contacts with
the same name to my contact list?
In the address book options, set the Allow
Duplicate Names field to Yes.
Can I change how my contacts,
tasks, or memos are displayed?
Yes. In the address book, tasks, or memo options,
change the Sort By field.
What are the User 1, User 2, User 3,
and User 4 fields on the New
Address screen?
These fields are extra fields where you can add
information for your contacts, such as birthdays or
anniversaries. You can edit the name of the field
for all your contacts and set up your BlackBerry
Desktop Software to synchronize with the
corresponding field in your desktop email
program.
To change the field name for a custom field, click
the trackwheel. Click Change Field Name.
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Calendar — frequently asked questions
•
•
•
•
Can I synchronize PIM items over the wireless
network?
How do I change the day of the week
that is shown first when viewing the
Are there any restrictions for using the
calendar with Lotus Notes®?
How do I expand the number of hours that
are shown in the calendar?
How do I scroll through the calendar
in each view?
How do I change the day of the week that is
shown first when viewing the calendar in
Week view?
In Day view, roll the trackwheel to move through
the hours in a day. Roll the trackwheel to the top
of the screen to select a day in the navigation bar.
Click the trackwheel to view the selected day.
Hold the Alt key and roll the trackwheel to move
from one day to the next.
•
Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
•
•
•
How do I scroll through the calendar in each
view?
In Week view, roll the trackwheel to move
vertically through the hours in a day. Hold the Alt
key and roll the trackwheel to move horizontally
through the days of the week.
How do I change how long appointments
remain in the handheld calendar?
How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
In Month view, roll the trackwheel to move
horizontally through the days of the month. Hold
Alt and roll the trackwheel to move vertically
between weeks.
Are there any restrictions for using
the calendar with Lotus Notes®?
In Agenda view, roll the trackwheel to move
through the appointments. Hold the Alt key and
roll the trackwheel to move through days.
Yes. If you are a Lotus Notes® user, you cannot
create appointments that span multiple days.
Also, you can only edit the Subject, Location,
Reminder, and Notes fields and the Mark as
Private check box when editing the series for a
recurring appointment or meeting. When editing a
recurring meeting that you created, you can also
edit the meeting participants.
How do I change how long
appointments remain in the
handheld calendar?
To change the number of days your handheld will
keep in the calendar, in the calendar options, set
the Keep Appointments field.
How do I expand the number of
hours that are shown in the
calendar?
In the calendar options, change the Start of Day
and End of Day fields.
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Appointments in your handheld calendar that are
older than the number of days that you specify in
the Keep Appointments field are removed from
your handheld. The appointments can be restored,
however, if you set the Keep Appointments field
to a longer period of time. When you increase the
amount of time in this field, any appointments in
your calendar during that period of time appear in
your handheld calendar.
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Bluetooth® — frequently asked questions
•
•
•
•
•
•
How do I connect my handheld with another
Bluetooth® device?
Why does my list of paired devices
not appear?
Verify that your handheld Bluetooth® radio is
turned on and that you have added devices to
your paired devices list.
How do I know when my handheld
Bluetooth® radio is on?
What if I can’t type a passkey on the
Bluetooth device I want to pair with?
Can I connect to devices without
being prompted?
You can only connect to devices without being
prompted if the devices are paired with your
handheld. In the paired devices list, click a paired
device. Click Device Properties. Set the Trusted
field to Yes.
Why does my list of paired devices not
appear?
Can I connect to devices without being
prompted?
Can I prevent devices from discovering my
handheld when it is within range?
Can I prevent devices from
discovering my handheld when it is
within range?
Yes. In the paired devices list, click the trackwheel.
Click Options. Set the Discoverable field to No.
How do I connect my handheld with
another Bluetooth® device?
Verify that your handheld Bluetooth radio is
turned on and your handheld is paired with the
device you want to connect with.
In the list of paired devices, select the Bluetooth
device you want to connect with and click the
trackwheel. Click Connect.
How do I know when my handheld
Bluetooth® radio is on?
Bluetooth icons appear on the Home screen if
your handheld Bluetooth radio is on or if you are
connected with another Bluetooth wireless
technology enabled device.
What if I can’t type a passkey on the
Bluetooth device I want to pair with?
If the device you are pairing with has no screen
where you can type a passkey, the passkey is often
hard-coded. Try typing 0000 in the Enter passkey
for <device name> field on your handheld to pair
with the new device.
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Security — frequently asked questions
•
What does the Verifying Security Software
dialog box mean when I restart my
handheld?
How do I prevent passwords from
accidentally being copied to the
In the password keeper options, set the Allow
Clipboard Copy field to False.
•
•
•
•
•
•
How do I restore my handheld after clearing
it?
How do I reduce the size of data stored on
my handheld?
How do I specify the criteria for
randomly generated passwords?
In the password keeper options, set the password
length and specify whether randomly generated
passwords must contain letters, numbers, or
symbols.
How do I prevent passwords from
accidentally being copied to the clipboard?
How do I specify the criteria for randomly
generated passwords?
Why do additional security features appear
in the handheld options?
Why do additional security features
appear in the handheld options?
How do I prevent passwords from appearing
on the screen in the password keeper?
Additional security options such as Certificate
Servers, Certificates, Key Stores, S/MIME, or
Memory Cleaning might be available in the
handheld options. You can use these options with
the Secure Multipurpose Internet Mail Extensions
(S/MIME) Support Package. For more information,
refer to the S/MIME Support Package User Guide
Supplement.
What does the Verifying Security
Software dialog box mean when I
restart my handheld?
When this dialog box appears, the handheld is
verifying that all security software is implemented
properly on your handheld. The tests run
automatically when your handheld restarts.
How do I prevent passwords from
appearing on the screen in the
password keeper?
In the password keeper options, set the Show
Password field to False.
How do I restore my handheld after
clearing it?
If you are using the BlackBerry Desktop Software,
restore handheld data and services using the
Backup and Restore tool. For more information,
refer to the BlackBerry Desktop Software Online
Help.
How do I reduce the size of data
stored on my handheld?
To reduce the size of data stored on your
handheld, enable content compression.
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Tips
To move an icon on the Home screen, select an
icon. Hold the Alt key and click the trackwheel.
Click Move Application. Place the icon. Click the
trackwheel.
•
•
•
•
•
•
•
•
•
•
•
•
Home screen
Searching
Options and fields
Navigating screens
Typing
To hide an icon on the Home screen, select an
icon. Hold the Alt key and click the trackwheel.
Click Hide Application.
Editing text
Messages
To show a hidden icon on the Home screen, hold
the Alt key and click the trackwheel. Click Show
All. Hold the Alt key and click a crossed-out icon.
Click Hide Application.
Attachments
Phone
Browser
To switch to another application, hold the Alt key
and press the Escape button. Continue to hold the
Alt key and select an application. Release the Alt
key to switch to that application.
Calendar
Calculator
Home screen
To return to the home screen from any other
screen press the End key.
Searching
To search for text, click the trackwheel. Click Find.
Type the text.
To lock the handheld, set a password. Press * or
click Lock.
To find a contact, type the contact name or initials
separated by a space.
To unlock the handheld, press the Send key +
press * or double click the trackwheel. Type your
password.
To stop a search in progress, click the Escape
button.
To lock the keyboard, press * or click Lock.
Options and fields
To select a check box, press the Space key. To clear
the check box, press the Space key again.
To unlock the keyboard, press the Send key +
press * or double click the trackwheel.
To change an option field, hold the Alt key. Click a
value.
To switch between the Default and Vibrate
notification profiles, hold #.
To move to an item in a list or menu, type the first
letter of the item.
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To clear a field, click the trackwheel. Click Clear
Field.
To choose a selected item in the list that appears
when you type, press the Enter key or click the
trackwheel.
Navigating screens
To move the cursor, roll the trackwheel.
To insert a period, press the Space key twice. The
next letter is capitalized.
To move the cursor in a different direction, hold
the Alt key and roll the trackwheel.
To capitalize a letter, hold the letter key until the
capitalized letter appears.
To exit a screen or dialog box, press the Escape
button.
To type the alternate character on a key, press the
Alt key and press the character key.
To click an icon or menu item, roll the trackwheel
to select the item. Click the trackwheel.
To type a symbol, press the Alt key + the Symbol
key. Press the Symbol key again to view more
symbols. Type the letter shown below the symbol.
To select multiple items or characters, hold the
Shift key and roll the trackwheel.
To type an accent or special character, hold the
letter key and roll the trackwheel. Click a selected
character.
To page up or down in a list, hold the Alt key and
roll the trackwheel.
To insert the at sign (@) and periods in an email
field, press the Space key.
To move to the top of a screen, press 2.
To move to the bottom of a screen, press 8.
To move down a screen, press the Space key.
To turn on NUM lock, press the Shift key + the Alt
key.
To turn off NUM lock, press the Alt key.
To move up a screen, press the Shift key + the
Space key.
To switch between the assisted typing and multi-
tap input methods in a text field, hold *.
To move to the next item, press 6.
To type numbers in a number field, press the
number keys. You do not need to press the Alt key.
To move to the previous item, press 4.
Typing
To type a letter in a number field, hold the Alt key
and use the multi-tap input method. Press a letter
key once to type the first letter on the key. Press a
letter key twice to type the second letter on the
key.
To type words quickly using the assisted typing
input method, type the entire word before you
attempt to make a correction.
To scroll down the list that appears when you
type, press the Next key or roll the trackwheel.
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To switch between NUM lock and the multi-tap
input method in a number or password field, hold
the Shift key.
To search for text within a message, press AS. To
search for the next occurrence of the text, press AS
again.
To type a password, use the multi-tap input
method. Press a letter key once to type the first
letter on the key. Press a letter key twice to type
the second letter on the key. To type a number in
a password field, hold the Alt key. Press the
number key.
To move down a page, press the Enter key.
To move up a page, press the Alt key + the Enter
key.
To view received messages, in the messages list,
press the Alt key + UI.
Editing text
To move the cursor horizontally through a line of
text, hold the Alt key and roll the trackwheel.
To view SMS messages, in the messages list, press
the Alt key + AS.
To view MMS messages, in the messages list, press
the Alt key + M.
To select a line of text, press the Shift key and roll
the trackwheel.
To view phone call logs, in the messages list, press
the Alt key + OP.
To select text character by character, hold the Shift
key and roll the trackwheel.
To view voice mail messages, in the messages list,
press the Alt key + CV.
To cut the selected text, press the Shift key + the
Backspace key.
To move to the last cursor position in a received
message, press GH.
To copy the selected text, press the Alt key and
click the trackwheel.
To view the email address or PIN of a sender or a
recipient, in the To or From field of a received
message, select a name. Press QW. To show the
display name again, press QW.
To paste the selected text, press the Shift key and
click the trackwheel.
Messages
To open the selected message, press the Enter key.
To delete selected messages, press the Delete key.
To compose a message from the messages list,
press CV.
Attachments
To switch between viewing the generated table of
contents and the full content for a document
attachment, press CV.
To reply to a message, press ER.
To forward a message, press UI.
To reply to all, press L.
To switch to a different worksheet within a
spreadsheet attachment, press CV. Select a
worksheet and press the Enter key.
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To change the column size, press QW.
To move to a specific cell, press GH.
To turn mute on and off during a call, press QW.
To switch between the speaker and earpiece
during a call, press OP.
To display the contents of a specific cell, press the
Space key.
To change the volume during a call, roll the
trackwheel.
To pan horizontally across an image, hold the Alt
key and roll the trackwheel.
To move to the top of the Phone screen while
viewing the list of call logs, press the Space key.
To zoom into an image, press UI. To continue
zooming into an image, hold the Shift key and roll
the trackwheel.
To insert a wait when typing a phone number,
press QW.
To zoom out of an image, press OP. To continue
zooming out of an image, hold the Shift key and
roll the trackwheel.
To insert a pause when typing a phone number,
press L.
To insert a + when typing a phone number, hold
0.
To zoom to the original image size, press QW.
To rotate an image, press ER.
Browser
To open the browser and display a list of useful
bookmarks made available by your service
provider, press the Convenience key.
Phone
To open the phone, press the Send key.
To end a call, press the End key.
To return to the last page that you viewed, press
the Escape button.
To call a selected name or phone number, press
the Send key.
To insert a period in the Go To dialog box, press
the Space key.
To call a speed dial number, hold the assigned
number key.
To insert a forward slash in the Go To dialog box,
press the Shift key + the Space key.
To type an extension, press the ZX key. Type the
extension number.
To edit a web address in the Go To dialog box,
hold the Alt key and roll the trackwheel. Select an
address. Edit the text. Click the trackwheel.
To call your voice mail access number, hold 1.
To type a letter in a number field, hold the Alt key.
Press a letter key once to type the first letter on
the key, or press a letter key twice to type the
second letter on a key.
To move to the next page in the history, press 6.
To move to the previous page in the history, press
4.
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To move down a page, press the Space key.
To move up a page, press the Shift key + the
Space key.
To stop a web page from loading, press the Escape
button.
To move to a specific web page, press GH.
To move between full-screen mode and normal
mode, press UI.
To close the browser, hold the Escape button.
Calendar
For these tips to work in Day view, in the calendar
options, set the Enable Quick Entry field to No.
To create an appointment, press CV.
To move to the next day, week, or month, press
the Space key.
To move to the previous day, week, or month,
press the Shift key + the Space key.
To move the cursor horizontally in Week view,
hold the Alt key and roll the trackwheel.
To move the cursor vertically in Month view, hold
the Alt key and roll the trackwheel.
Calculator
To scroll vertically, hold the Alt key and roll the
trackwheel.
To display the result of your calculation, press the
Enter key.
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Legal notice
© 2004 Research In Motion Limited. All Rights
Reserved. The BlackBerry and RIM families of
related marks, images, and symbols are the
exclusive properties of Research In Motion
Limited. RIM, Research In Motion, “Always On,
Always Connected”, the “envelope in motion”
symbol, BlackBerry, and the BlackBerry logo are
registered with the U.S. Patent and Trademark
Office and may be pending or registered in other
countries.
no commitment to provide any such changes,
updates, enhancements, or other additions to this
document to you in a timely manner or at all. RIM
MAKES NO REPRESENTATIONS, WARRANTIES,
CONDITIONS, OR COVENANTS, EITHER EXPRESS
OR IMPLIED (INCLUDING, WITHOUT
LIMITATION, ANY EXPRESS OR IMPLIED
WARRANTIES OR CONDITIONS OF FITNESS FOR
A PARTICULAR PURPOSE, NON-INFRINGEMENT,
MERCHANTABILITY, DURABILITY, TITLE, OR
RELATED TO THE PERFORMANCE OR NON-
PERFORMANCE OF ANY SOFTWARE
REFERENCED HEREIN, OR PERFORMANCE OF
ANY SERVICES REFERENCED HEREIN). IN
CONNECTION WITH YOUR USE OF THIS
DOCUMENTATION, NEITHER RIM NOR ITS
AFFILIATED COMPANIES AND THEIR RESPECTIVE
DIRECTORS, OFFICERS, EMPLOYEES, OR
CONSULTANTS SHALL BE LIABLE TO YOU FOR
ANY DAMAGES WHATSOEVER BE THEY DIRECT,
ECONOMIC, COMMERCIAL, SPECIAL,
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR
INDIRECT DAMAGES, EVEN IF RIM HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, INCLUDING, WITHOUT LIMITATION,
LOSS OF BUSINESS REVENUE OR EARNINGS,
LOST DATA, DAMAGES CAUSED BY DELAYS,
LOST PROFITS, OR A FAILURE TO REALIZE
EXPECTED SAVINGS.
Microsoft and Outlook are registered trademarks
of Microsoft Corporation in the United States
and/or other countries. IBM, Lotus, Domino, and
Lotus Notes are trademarks of IBM in the United
States.
The Bluetooth® word mark and logos are owned
by the Bluetooth SIG, Inc. and any use of such
marks by Research In Motion Limited is under
license.
All other brands, product names, company names,
trademarks, and service marks are the properties
of their respective owners.
The BlackBerry handheld and/or associated
software are protected by copyright, international
treaties, and various patents, including one or
more of the following U.S. patents: 6,278,442;
6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents
are registered or pending in various countries
around the world. Visit www.rim.com/
patents.shtml for a current listing of applicable
patents.
This document might contain references to third-
party sources of information and/or third-party
web sites (“Third-Party Information”). RIM does
not control, and is not responsible for, any Third-
Party Information, including, without limitation,
the content, accuracy, copyright compliance,
legality, decency, links, or any other aspect of
Third-Party Information. The inclusion of Third-
Party Information in this document does not imply
This document is provided “as is” and Research In
Motion Limited (RIM) assumes no responsibility
for any typographical, technical, or other
inaccuracies in this document. RIM reserves the
right to periodically change information that is
contained in this document; however, RIM makes
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endorsement by RIM of the third party in any way.
Any dealings with third parties, including, without
limitation, compliance with applicable licenses,
and terms and conditions are solely between you
and the third party. RIM shall not be responsible
or liable for any part of such dealings.
You are solely responsible for the selection,
implementation, and performance of any third-
party applications that you use with the handheld
or desktop software. Research In Motion does not
in any way endorse or guarantee the security,
compatibility, performance, or trustworthiness of
any third-party application and shall have no
liability to you or any third-party for issues arising
from such third-party applications.
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Index
A
accept
meeting invitation, 44
service books, 81
accessibility, default volume, 10
adding
reminders and power off, 65
applications, 37
call forwarding number, 9
call notes, 8
turning off, 51
contacts, 39
volume, 51
contacts from attachments, 23
contacts to FDN list, 11
contacts to messages, 13
contacts to SIM card phone book, 71
display language, 63
meeting invitees, 45
members to mailing lists, 39
network to network list, 67
paired Bluetooth device, 55
pauses and waits, 40, 86
ring tones, 37, 38
deleting, 37
downloading, 37
viewing details, 37
SIM card contacts to address book, 71
See also creating
address book
deleting, 44
number of, 107
opening, 44
adding SIM card contacts, 71
customizable fields, 107
managing remote search results, 41
searching remote, 40
updating contacts from attachments, 23
See also contacts
recurring, 43
scheduling, 43
scheduling quickly, 43
area codes, setting default, 9
assisted typing
tips, 116
address book attachments
about, 23
adding, 13
opening, 23
typing, 29
addresses
using word list, 29
image, 34
link, 34
web page, 34
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attachments
adding contacts from, 23
opening, 23
tips, 117
updating contacts from, 23
attachments; images
adding paired device, 55
connecting, 111
edit paired device name, 55
AutoText
creating entries, 29
deleting entries, 30
editing entries, 30
example, 29
frequently asked questions, 111
phone, 56
inserting macros, 31
specified case and smartcase, 30
using, 29
trusted device, 55, 111
book icon, See service books
bookmarks
viewing entries, 30
available features, 83
B
adding folders, 35
available offline, 104
changing, 35
creating, 35
deleting, 35
backlight
adjusting brightness, 61
configuring, 61
using, 61
backup
about, 27
battery
moving, 35
organizing, 35
renaming folders, 35
BrickBreaker
about, 65
extending life, 65
keeping charged, 65
level, 65
paddle speed, 79
playing, 79
tips, 79
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browser
about, 33
changing content type, 103
changing home page, 103
clearing cache, 35
closing, 34
controlling scripts, 104
frequently asked questions, 103
hiding, 34
expand hours shown, 109
frequently asked questions, 109
home page, 33
navigating, 33
scheduling appointments, 43
scheduling meetings, 44
receiving content from web applications, 37
requirements for using, 103
sending images, 34
sending links, 34
sending web page address, 34
tips, 118
using queue, 104
today, 43
viewing history, 34
view agenda, 43
viewing images, 34
See also web pages
view day, 43
view month, 43
browser push
view week, 43
about, 37
enabling, 38
notification options, 37
viewing next or previous, 43
viewing specific date, 43
call barring, See call blocking
call blocking
C
changing password, 8
disabling, 8
enabling, 8
cache, browser, 35
calculator
converting measurements, 53
memory, 53
tips, 119
requirements for using, 86
call forwarding
adding forward number, 9
changing forward number, 86
deleting forward number, 9
requirements for using, 86
setting, 8
call logs
adding notes, 8
deleting notes, 8
editing notes, 8
forwarding notes, 8
setting, 7
using, 7
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call waiting
requirements for using, 86
setting, 9
calls
alternating between, 6
answering, 6
default volume, 10
dialing using letters, 6
disconnect contact from conference, 7
dropping from conference, 7
emergency, 5
ending, 5, 6
fixed dialing, 10
formatting conference call numbers, 85
hold, 6
meetings, 44
ignoring, 6
logging, 7
making, 5
making conference, 7
making using speed dial, 5
mute, 6
message recipients, 14
reset timers, 11
setting notification for, 59
smart dialing, 9
splitting conference, 7
transferring, 7
checking voice mail, 6
clearing
TTY, 10
using Bluetooth during, 56
See also phone
all categories, 107
browser cache, 35
fields, 115
categories
about, 39, 47, 49
handheld data, 76
conference calls, 7
conflicts, with mailbox data, 101
applying, 40, 48, 49
clearing all, 107
creating, 40, 47, 49
deleting, 40, 48, 49
viewing contacts by, 40
viewing memos by, 49
viewing tasks by, 48
cell broadcast messages
about, 18
enabling, 18
managing channels, 18
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contacts
adding, 39
adding from company address book, 40
adding to FDN list, 11
adding to messages, 13
allowing duplicate, 107
applying categories, 40
assigning speed dial, 7
calling, 5
categories, 39
SMS messages, 17
tasks, 47
clearing all categories, 107
creating categories, 40
deleting, 39
deleting categories, 40
editing, 39
frequently asked questions, 107
number of, 107
searching in remote address book, 40
SIM card, 71
sorting, 107
synchronizing, 25
viewing, 39
viewing by category, 40
See also address book
customizing, See setting
date, setting, 57
content compression
about, 74
enabling, 75
content protection
about, 74
enabling, 74
converting measurements, 53
copying
network time, 57
passwords, 76
text, 29
corporate extension dialing, setting, 9
country codes, setting default, 9
coverage
frequently asked questions, 68
selecting network, 68
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deleting
appointments, 44
AutoText entries, 30
bookmarks, 35
call forwarding number, 9
call notes, 8
categories, 40, 48, 49
contacts, 39
downloaded ring tones, 59
email messages, 14
email reconciliation, 25
fixed dialing contacts, 11
images, 35
display
mailing lists, 39
meetings, 44
memos, 49
MMS messages, 19
multiple messages, 14
networks from list, 68
original text from reply, 14
over the wireless network, 25
password keeper passwords, 76
PIN messages, 14
prior messages, 14
profiles, 59
remote address book search results, 41
saved searches, 21
service books, 81
SIM card phone book contacts, 71
SMS messages, 18
speed dial, 7
tasks, 47
theme, 62
Bluetooth paired device name, 55
call notes, 8
memos, 49
SIM card phone book contacts, 71
speed dial, 7
task status, 47
tips, 117
See also setting, changing
third-party applications, 37
See also removing
delivery confirmation
for email messages, 90
for PIN messages, 90
for SMS messages, 93
dialing
add pause, 40
add wait, 40
using letters, 6
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email messages
adding contacts, 13
changing, 13
deleting, 14
delivery confirmation, 90
filing, 14, 90
forwarding, 14
frequently asked questions, 89
from a specific service, 13
opening, 13
redirecting from folders, 102
replying, 14
about, 75
regenerating, 75
requirements for filing, 90
resending, 13
saving, 14
sending, 13
sending images in, 34
sending links in, 34
sending web page addresses in, 34
setting importance, 13
stop forwarding, 92
stop from sending, 90
viewing filed, 14
file attachments
images, 23
increasing detail in images, 24
memory use, 98
navigating, 23
opening, 23
opening table of contents, 23
paning images, 24
password protected, 97
receiving more of long attachments, 98
requirements for viewing, 97
retrieving embedded content, 23
rotating images, 24
searching within, 98
showing tracked changes, 99
skipped content, 99
viewing longer subject line, 91
See also messages
email reconciliation
about, 25
deleted messages, 25
handling conflicts, 101
over the wireless network, 25
requirements for using, 101
with personal folders, 102
email redirection
frequently asked questions, 89
redirecting from folders, 102
emergency calls, making, 5
emptying deleted items folder, 102
supported file formats, 23
viewing spreadsheet cells, 98
zooming images, 24
filing email messages, 14, 90
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finding
MMS number, 19
frequently asked questions
phone number, 5
PIN, 15
SMS number, 17
software version, 83
firewall, 76
fixed dialing
about, 10
email redirection, 89
adding contacts, 11
deleting contacts, 11
editing contacts, 11
enabling, 10
requirements for using, 86
folders
adding for bookmarks, 35
changing, 91
collapsing, 14, 35
SMS messages, 93
synchronization, 101
tasks, 48
expanding, 14, 35
redirecting email from, 102
renaming for bookmarks, 35
viewing filed messages, 14
typing, 30
full content, opening, 23
G
font, setting, 61
forwarding
call notes, 8
generating new encryption keys, 75
groups, See mailing lists
H
calls, 8
handheld
email messages, 14
MMS messages, 19
PIN messages, 14
SMS messages, 18
backing up data, 27
changing folders on, 91
resetting, 65
restoring, 27
silencing, 59
turning off automatically, 65
turning on automatically, 65
handheld data
clearing, 76
reducing size, 113
restoring, 113
handheld password
about, 73
changing, 73
disabling, 74
setting, 73
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hiding
applications, 115
browser, 34
phone number, 87
tracked changes in attachments, 99
high importance, setting, 13
holding calls, 6
home page, viewing, 33
I
ignoring calls, 6
images
changing members, 39
address, 34
copying addresses, 34
deleting, 35
editing, 39
opening, 23, 35
viewing, 39
saving, 34
sending from browser, 34
showing placeholders on web pages, 34
viewing in browser, 34
importance, setting, 13
increasing detail in images, 24
inserting macros in AutoText entries, 31
invitation, responding to, 44
emergency calls, 5
K
deleting, 44
inviting attendees, 45
number of, 107
opening, 44
key rate, setting, 30
keyboard lock, 74
keys, encryption, 75
L
language
adding, 63
removing, 63
setting, 63
recurring, 44
removing attendees, 45
requirements for creating, 101
responding to invitations, 44
scheduling, 44
light, 61
links
address, 34
copying addresses, 34
creating, 90
sending from browser, 34
using, 90
memory, changing cache size, 98
loading programs, 38
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memos
applying categories, 49
categories, 49
clearing all categories, 107
creating categories, 49
deleting, 49
deleting categories, 49
editing, 49
number of, 107
synchronizing, 25
viewing, 49
viewing by category, 49
writing, 49
messages
notification profiles, See profiles
deleting, 91, 94
deleting multiple, 14
different icons, 91
marking opened, 14
marking unopened, 14
preloaded on handheld, 90
receiving more of long messages, 90
saving draft, 13
searching, 21
O
searching by recipient, 21
searching by sender, 21
searching by subject, 21
setting notification for, 59
setting search criteria, 21
tips, 117
file attachments, 23
images, 23, 34, 35
meetings, 44
MMS messages, 19
PIN messages, 13
SMS messages, 17
tasks, 47
MMS messages
about, 19
finding number, 19
frequently asked questions, 95
managing, 19
opening, 19
retrieving, 19
See also viewing
organizing bookmarks, 35
owner information, setting, 77
See also messages
moving
P
bookmarks, 35
speed dial contact, 7
multi-media message service, See MMS messages
muting calls, 6
pairings, Bluetooth, 55
paning images, 24
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password keeper
about, 75
changing password, 76
call waiting, 9
checking voice mail, 6
dialing using letters, 6
editing number, 87
copying passwords, 76
deleting passwords, 76
editing passwords, 76
options, 113
viewing passwords, 76
password protected attachments, 97
passwords
call blocking, 8
copying, 76
finding number, 5
creating random, 75
displaying in password keeper, 113
keeping, 75
preventing copying, 113
random, 113
forwarding calls, 8
frequently asked questions, 85
hiding phone number, 87
restricting identity, 85
set default country and area codes, 9
smart dialing, 9
storing, 75
See also handheld password
pasting text, 29
tips, 118
TTY, 10
pause, adding, 40, 86
personal folders, reconciling with, 102
personal identification number, See PIN
using other applications, 6
using speed dial, 5
using when handheld is locked, 85
voice mail, 10
volume, 6
See also calls
phone book, SIM card, 71
phone calls, See calls
PIN code, changing for SIM card security, 72
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PIN messages
about, 15
adding contacts, 13
calendar, 44
changing, 13
deleting, 14
delivery confirmation, 90
forwarding, 14
frequently asked questions, 89
opening, 13
replying, 14
remote address book search, 40
replying
resending, 13
saving, 14
sending, 15
set as high priority, 91
setting importance, 13
viewing longer subject line, 91
See also messages
PIN, finding, 15
power
about, 65
turning off, 65
call forwarding, 86
turning off automatically, 65
turning on automatically, 65
preview ring tones, 38
priority of messages, setting, 13
profiles
filing email messages, 90
viewing file attachments, 97
wireless PIM synchronization, 101
about, 59
alarm, 51
creating, 59
deleting, 59
editing, 59
enabling, 59
PIN messages, 14
SMS messages, 18
resetting
escalating volume, 60
See also ring tones
programs, loading, 38
protecting handheld content, 74
call timers, 11
handheld, 65
restoring
about, 27
deleted service books, 81
handheld, 113
handheld data, 27
R
recalling saved searches, 21
recipient, searching by, 21
recurring appointments, See appointments
recurring meetings, See meetings
reducing data size, 75, 113
refreshing web pages, 34
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ring tones
adding, 37, 38
deleting, 59
downloading, 37
listening, 59
previewing, 38
showing, 59
testing, 59
set search criteria, 21
See also profiles
rotating images, 24
S
additional features, 113
content compression, 74
frequently asked questions, 113
saving
draft messages, 13
email messages, 14
images, 34
MMS messages, 19
PIN messages, 14
searches, 21
SMS messages, 18
web page requests, 35
web pages, 35
scheduling
appointments, 43
appointments quickly, 43
meetings, 44
screen
home screen background, 61
lighting, 61
options, 61
self tests, 76, 113
SIM card, 72
storing passwords, 75
third-party applications, 76
TLS, 35
saver, 61
scrolling
horizontally in attachments, 23
in opposite direction, 116
through calendar views, 109
search criteria, setting, 21
searches
verify software, 76
WTLS, 36
selecting wireless network, 68
sender, searching by, 21
deleting saved, 21
editing saved, 21
recalling saved, 21
saving, 21
viewing last, 21
viewing saved, 21
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sending
address book attachments, 13
email messages, 13
date, 57
default volume for calls, 10
font, 61
email messages from a specific service, 13
images in email messages, 34
links in email messages, 34
PIN messages, 15
SMS messages, 17
web page addresses, 34
handheld password, 73, 74
home screen background, 61
importance level of messages, 13
language, 63
sent items
viewing, 14
service books
about, 81
accepting, 81
owner information, 77
profiles, 59
deleting, 81
screen saver, 61
receiving, 81
restoring deleted, 81
viewing, 81
search criteria, 21
SIM card security, 72
theme, 62
service, sending messages from specific, 13
time, 57
time automatically, 57
TLS, 104
TTY, 10
voice mail options, 10
WTLS, 104
See also editing; changing
short message service, See SMS messages
showing
applications, 115
tracked changes, 99
silencing
alarm, 51
handheld, 59
SIM card
editing phone number, 87
security, 72
SMS messages, 71
SIM card phone book
about, 71
adding contacts, 71
adding contacts to your address book, 71
deleting contacts, 71
editing contacts, 71
types of entries, 71
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skipped content, 99
smart dialing
about, 9
corporate extension dialing, 9
default area code, 9
default country code, 9
smartcase, definition, 30
SMS messages
about, 17
tasks, 25
delivery confirmation, 93
display, 93
tasks
display more items in thread, 93
finding number, 17
frequently asked questions, 93
leaving on SIM card, 71
managing, 18
opening, 17
options, 93, 94
removing history, 18
resending, 18
sending, 17
categories, 47
typing SMS numbers, 17
See also messages
snooze
enabling, 51
using, 51
software version, 83
sounds, See profiles
specified case, definition, 30
speed dial
opening, 47
text
cutting or copying, 29
pasting, 29
assign numbers, 7
assigning to contact, 7
deleting, 7
editing, 7
moving contact, 7
using, 5
tips for editing, 117
text telephone, See TTY
theme
deleting, 62
setting, 62
viewing list, 7
third-party applications, 76
time
spreadsheet attachment, 98
subject
setting, 57
searching by, 21
setting automatically, 57
timers, resetting, 11
viewing more of, 91
subscriber information module card, See SIM card
switching tasks, 115
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tips
typing
copy text, 29
for attachments, 117
for calculator, 119
cut text, 29
for calendar, 119
letters in phone numbers, 6
passwords, 73
for changing options, 115
for clearing fields, 115
for editing text, 117
for messages, 117
for navigating screens, 116
for searching, 115
text, 29
for typing, 116
tips, 116
for using the browser, 118
for using the phone, 118
on Home screen, 115
TLS
U
about, 35
user-defined fields, 107
setting, 104
tracked changes, viewing, 99
transport layer security, See TLS
TTY
V
about, 10
requirements for using, 86
setting, 10
version, software, 83
viewing
application details, 37
AutoText entries, 30
by category, 40, 48, 49
contacts, 39
filed messages, 14
list of applications, 37
mailing lists, 39
tunes, See ring tones; profiles
turning off
alarm, 51
Bluetooth radio, 55
handheld automatically, 65
wireless radio, 67
turning on
memos, 49
Bluetooth radio, 55
handheld automatically, 65
wireless radio, 67
MMS messages, 19
next and previous web pages, 33
password keeper passwords, 76
saved searches, 21
sent items, 14
service books, 81
specific date in calendar, 43
speed dial list, 7
spreadsheets, 24
table of contents of file attachments, 23
terms of last search, 21
See also opening
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voice mail
checking, 6
setting options, 10
volume
adjusting for phone, 6
alarm, 51
escalating, 60
setting default for calls, 10
W
wait, adding, 40, 86
web pages
address, 34
canceling requests, 33
copying addresses, 34
opening, 33
refreshing, 34
saving, 35
saving requests, 35
sending addresses, 34
setting notification for, 59
showing placeholders, 34
submitting forms, 104
viewing home page, 33
viewing next and previous, 33
See also browser
wireless
email reconciliation, 25
wireless network
copying time from, 57
frequently asked questions, 68
registering with, 68
selecting, 68
selecting automatically, 68
selecting home network, 68
wireless PIM synchronization
requirements, 101
setting, 26
wireless radio
turning off, 67
turning on, 67
wireless transport layer security, See WTLS
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