Beko Washer 914834 User Manual

Washing Machine  
WMY 914834  
User’s Manual  
2820524446/ 16-12-14.(14:14)  
Document Number  
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1
General safety instructions  
This section includes security instructions which may help prevent  
the injuries and material damage risks. All kinds of warranties shall  
be invalid if these instructions are not observed.  
1.1 Life and property safety  
u
Never place the product on a carpet-covered floor. Electrical parts  
will get overheated since air cannot circulate from under the device.  
This will cause problems with your product.  
u
Unplug the product if it is not in use.  
u
Always have the installation and repairing procedures carried out  
by the Authorized Service Agent. Manufacturer shall not be held  
liable for damages that may arise from procedures carried out by  
unauthorized persons.  
u
The water supply and draining hoses must be securely fastened and  
remain undamaged. Otherwise, water leak may occur.  
u
While there is still water inside the product, never open the loading  
door or remove the filter. Otherwise, risk of flooding and injury from  
hot water will occur.  
u
Do not force open the locked loading door. Door can be opened a few  
minutes after the washing cycle ends. In case of forcing the loading  
door to open, the door and the lock mechanism may get damaged.  
u
Use detergents, softeners and supplements suitable for automatic  
washing machines only.  
u
Follow the instructions on the label of textiles and the detergent  
package.  
1.2 Children's safety  
u
This product can be used by the children who are at the age of 8 and  
over and the people whose physical, sensory or mental skills are not  
fully developed or who do not have necessary required experience  
and knowledge as long as they are supervised or trained about the  
safe use of the product and its risks. Children should not play with the  
device. Cleaning and maintenance works should not be performed  
by children unless they are supervised by someone. Children of less  
than 3 years should be kept away unless continuously supervised.  
u
Packaging materials may be dangerous for the children. Keep  
packaging materials in a safe place away from reach of the children.  
u
Electrical products are dangerous for the children. Keep the children  
away from the product when it is in use. Do not allow them to play  
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Washing Machine / User’s Manual  
with the product. Use child lock to prevent children from intervening  
with the product.  
u
u
Do not forget to close the loading door when leaving the room where  
the product is located.  
store all detergents and additives in a safe place away from the  
reach of the children by closing the cover of the detergent container  
or sealing the detergent package.  
1.3 Electrical safety  
u
If the product has a failure, it should not be operated unless it is  
repaired by the Authorized Service Agent. Risk of electric shock!  
u
This product is designed to resume operating in the event of  
powering on after a power interruption. If you wish to cancel the  
programme, see "Cancelling the programme" section.  
u
Plug the product into a grounded outlet protected by a 16 A fuse. Do  
not neglect to have the grounding installation made by a qualified  
electrician. Our company shall not be liable for any damages that  
will arise when the product is used without grounding in accordance  
with the local regulations.  
u
Do not wash the product by spraying or pouring water onto it! Risk of  
electric shock!  
u
Never touch the power cable plug with wet hands! Do not grab the  
power cord to unplug the machine, always unplug it by holding the  
socket with one hand, and pulling the plug with the other hand.  
u
Product should be unplugged during installation, maintenance,  
cleaning and repair procedures.  
u
If the power cable is damaged, it must be replaced by the  
manufacturer, after sales service or a similarly qualified person  
(preferably an electrician) or someone designated by the importer in  
order to avoid possible risks.  
1.4 Hot surface safety  
While washing the laundry at high  
temperatures, the loading door glass  
will get hot. Considering this fact, during  
washing operation keep the children away  
from the loading door of the product to  
prevent them touching it.  
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2
Important instructions for environment  
2.1 Compliance with WEEE Directive  
This product complies with EU WEEE Directive (2012/19/EU). This product bears a  
classification symbol for waste electrical and electronic equipment (WEEE).  
This product has been manufactured with high quality parts and materials which  
can be reused and are suitable for recycling. Do not dispose of the waste product  
with normal domestic and other wastes at the end of its service life. Take it to the  
collection center for the recycling of electrical and electronic equipment. Please  
consult your local authorities to learn about these collection centers.  
Compliance with RoHS Directive:  
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not  
contain harmful and prohibited materials specified in the Directive.  
2.2 Package information  
Packaging materials of the product are manufactured from recyclable materials in accordance  
with our National Environment Regulations. Do not dispose of the packaging materials together  
with the domestic or other wastes. Take them to the packaging material collection points  
designated by the local authorities.  
3
Intended use  
• This product has been designed for domestic use. It is not for commercial  
purposes or it should not be used out of its intended use.  
• The product must only be used for washing and rinsing of laundry that are  
marked accordingly.  
• The manufacturer waives any responsibility arisen from incorrect usage or  
transportation.  
• The service life of your product is 10 years. During this period, original spare  
parts will be available to operate the appliance properly.  
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4
Technical specifications  
Supplier name or trademark  
Model name  
Beko  
WMY 914834  
Rated capacity (kg)  
Maximum spin speed (rpm)  
Height (cm)  
9
1400  
84  
Width (cm)  
60  
Depth (cm)  
60  
Net weight ( 4 kg.)  
Single Water inlet / Double Water inlet  
• Available  
75  
• / -  
Electrical input (V/Hz)  
Total current (A)  
230 V / 50Hz  
10  
Total power (W)  
2200  
108  
Main model code  
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4.1 Installation  
• Apply to the nearest authorized service agent for the installation of your product.  
• Preparation of the location and electrical, tap water and waste water installations at the place of  
installation is under customer's responsibility.  
• Make sure that the water inlet and discharge hoses as well as the power cable are not folded,  
pinched or crushed while pushing the product into its place after installation or cleaning  
procedures.  
• Make sure that the installation and electrical connections of the product are performed by  
authorized service. Manufacturer shall not be held liable for damages that may arise from  
procedures carried out by unauthorized persons.  
• Prior to installation, visually check if the product has any defects on it. If so, do not have it installed.  
Damaged products cause risks for your safety.  
4.1.1 Appropriate installation location  
• Place the product on a hard and level floor. Do not put it onto a carpet with high pile or other  
similar surfaces.  
• When the washing machine and drier are placed on top of each other, their total weight –when  
loaded– amounts to 180 kilograms. Place the product on a solid and flat floor that has sufficient  
load carrying capacity!  
• Do not place the product on the power cable.  
• Do not install the product in the environments where the temperature falls below 0 ºC.  
• Leave a minimum space of 1 cm between the machine and the furniture.  
On a graduated floor, do not place the product next to the edge or on a platform.  
4.1.2 Removing packaging reinforcement  
Tilt the machine backwards to remove the packaging  
reinforcement. Remove the packaging reinforcement by pulling the  
ribbon. Do not make this operation alone by yourself.  
4.1.3 Removing the transportation locks  
1
Loose all bolts with an appropriate wrench until they turn freely (C).  
2
3
Remove the transport safety bolts by turning them slightly.  
Insert the plastic covers in the bag containing the user manual to the openings on the rear  
panel. (P)  
CAUTION: Remove the transportation safety bolts before operating the washing machine! Otherwise, the  
product will be damaged.  
A
C
Keep the transportation safety bolts in a safe place to reuse when the washing machine needs to be moved again  
in the future.  
Install the transport safety bolts in reverse order of the disassembly procedure.  
Never move the product without the transportation safety bolts properly fixed in place!  
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4.1.4 Connecting water supply  
The water supply pressure required to run the product is between 1 to 10 bars (0.1 – 1 MPa). It is necessary to have  
10 – 80 liters of water flowing from the fully open tap in one minute to have your machine run smoothly. Attach a  
pressure reducing valve if water pressure is higher.  
C
If you are going to use the double water-inlet product as a single (cold) water-inlet unit, you must install the  
supplied stopper to the hot water valve before operating the product. (Applies for the products supplied with a  
blind stopper group.)  
CAUTION: Models with a single water inlet should not be connected to the hot water tap. In such a case the  
laundry will get damaged or the product will switch to protection mode and will not operate.  
A
CAUTION: Do not use old or used water inlet hoses on the new product. It may cause stains on your laundry.  
Connect the special water supply hoses supplied with the product to the water  
inlets on the product. Red hose (left) (max. 90 ºC) is for hot water inlet, blue hose  
(right) (max. 25 ºC) is for cold water inlet.  
Make sure that the hot and cold water taps are connected correctly when the  
product is being installed. Otherwise, your laundry will come out hot at the end of  
the washing process and wear out.  
1
Tighten the nuts of the hose by hand. Never use a tool when  
tightening the nuts.  
2
When hose connection is completed, check whether there is  
leak problems at the connection points by opening the taps  
fully. If any leaks occur, turn off the tap and remove the nut.  
Retighten the nut carefully after checking the seal. In order to  
prevent the water leaks and resultant damages, keep the taps  
closed when you do not use the product.  
4.1.5 Connecting the drain hose to the drain  
• Attach the end of the drain hose directly to waste water drain, lavatory or bathtub.  
CAUTION: Your drain house will be flooded if the hose comes out of its housing during water discharge.  
Moreover, there is risk of scalding due to high washing temperatures! In order to prevent such situations and  
A
make sure that the machine performs water intake and discharge processes without any problem, fix the drain  
hose securely.  
• Connect the drain hose to a minimum height of 40  
cm and a maximum height of 100 cm.  
• In case the drain hose is elevated after laying it on  
the floor level or close to the ground (less than 40 cm  
above the ground), water discharge becomes more  
difficult and the laundry may come out excessively  
wet. Therefore, follow the heights described in the  
figure.  
• To prevent the waste water to go back into the machine again and to ensure easy drainage, do not  
immerse the end of the hose into the waste water or do not insert it into the drain for more than  
15 cm. If it is too long, cut it short.  
• The end of the hose should not be bent, it should not be stepped on and the hose must not be  
pinched between the drain and the machine.  
• If the length of the hose is too short, use it by adding an original extension hose. Length of the  
hose may not be longer than 3.2 m. To avoid water leak failures, the connection between the  
extension hose and the drain hose of the product must be fitted well with an appropriate clamp as  
not to come off and leak.  
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4.1.6 Adjusting the feet  
CAUTION: In order to ensure that the product operates more silently and vibration-free, it must stand level  
and balanced on its feet. Balance the machine by adjusting the feet. Otherwise, the product may move from its  
place and cause crushing and vibration problems.  
A
CAUTION: Do not use any tools to loosen the lock nuts. Otherwise, they will get damaged.  
1
Loosen the lock nuts on the feet by hand.  
2
Adjust the feet until the product stands in a stable and balanced way.  
3. Tighten all lock nuts by hand again.  
4.1.7 Electrical connection  
Connect the product to a grounded outlet protected by a 16 A fuse. Our company shall not be liable  
for any damages that will arise when the product is used without grounding in accordance with the  
local regulations.  
• Connection must comply with national regulations.  
• Power cable plug must be within easy reach after installation.  
• If the current value of the fuse or breaker in the house is less than 16 Amps, have a qualified  
electrician install a 16 Amp fuse.  
• The voltage specified in the "Technical specifications" section must be equal to your mains  
voltage.  
• Do not make connections via extension cables or multi-plugs.  
CAUTION: Damaged power cables must be replaced by the Authorized Service Agents.  
B
4.1.8 Initial use  
Before starting to use the product make sure that the preparations  
are made which are in line with the “Important Safety and  
Environment Instructions” and the instructions in the “Installation”  
section.  
To prepare the product for washing laundry, perform first operation  
in Drum Cleaning programme. If this program is not available in your  
machine, apply the method which is described in the section 4.4.2.  
Use an anti-limescale suitable for the washing machines.  
Some water might have remained in the product due to the quality control processes in the production. It is not  
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harmful for the product.  
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4.2 Preparation  
4.2.1 Sorting the laundry  
*
Sort laundry according to type of fabric, color, and degree of soiling and allowable water  
temperature.  
*
Always obey the instructions given on the garment tags.  
4.2.2 Preparing laundry for washing  
• Laundry items with metal attachments such as, underwired bras, belt buckles or metal buttons  
will damage the machine. Remove the metal pieces or wash the clothes by putting them in a  
laundry bag or pillow case.  
• Take out all substances in the pockets such as coins, pens and paper clips, and turn pockets inside  
out and brush. Such objects may damage the product or cause noise problem.  
• Put small size clothes such as infant's socks and nylon stockings in a laundry bag or pillow case.  
• Place curtains in without compressing them. Remove curtain attachment items.  
• Fasten zippers, sew loose buttons and mend rips and tears.  
• Wash “machine washable” or “hand washable” labeled products only with an appropriate  
programme.  
• Do not wash colours and whites together. New, dark coloured cottons release a lot of dye. Wash  
them separately.  
• Tough stains must be treated properly before washing. If unsure, check with a dry cleaner.  
• Only use the dyes / color changers and descaling agents which are appropriate to machine wash.  
Always follow the instructions on the package.  
• Wash trousers and delicate laundry turned inside out.  
• Keep laundry items made of Angora wool in the freezer for a few hours before washing. This will  
reduce pilling.  
• Laundry that are subjected to materials such as flour, lime dust, milk powder, etc. intensely must  
be shaken off before placing into the machine. Such dusts and powders on the laundry may build  
up on the inner parts of the machine in time and can cause damage.  
4.2.3 Things to be done for energy saving  
Following information will help you use the product in an ecological and energy-efficient manner.  
• Operate the product in the highest capacity allowed by the programme you have selected, but do  
not overload; see, "Programme and consumption table". See, “Programme and consumption table"  
• Always follow the instructions on the detergent packaging.  
• Wash slightly soiled laundry at low temperatures.  
• Use faster programmes for small quantities of lightly soiled laundry.  
• Do not use prewash and high temperatures for laundry that is not heavily soiled or stained.  
• If you plan to dry your laundry in a dryer, select the highest spin speed recommended during  
washing process.  
• Do not use more detergent than the recommended amount specified on its package.  
4.2.4 Loading the laundry  
1. Open the laundry cover.  
2. Put the laundry items into the machine in a loose manner.  
3. Push and close the loading cover until you hear the locking sound. Ensure that no items are caught  
in the door. The loading door is locked while a programme is running. The door can only be opened  
a while after the programme comes to an end.  
4.2.5 Correct load capacity  
The maximum load capacity depends on the type of laundry, the degree of soiling and the washing  
programme desired.  
Machine automatically adjusts the water amount according to the weight of the laundry put inside it.  
WARNING: Follow the information in the “Programme and consumption table”. When overloaded, machine's  
washing performance will drop. Moreover, noise and vibration problems may occur.  
A
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4.2.6 Using detergent and softener  
When using detergent, softener, starch, fabric dye, bleacher and decolorant, descaling agents; read the  
manufacturer's instructions written on the package and follow the dosages specified. Use measuring cup if  
available.  
C
1
3
2
The detergent drawer is composed of three  
compartments:  
– (1) for prewash  
– (2) for main wash  
– (3) for softener  
– ( ) in addition, there is a siphon piece in the  
softener compartment.  
Detergent, softener and other cleaning agents  
• Add detergent and softener before starting the washing programme.  
• While the washing cycle is in progress, do not leave the detergent dispenser open!  
• When using a programme without prewash, do not put any detergent into the prewash  
compartment (compartment nr. "1").  
• In a programme with prewash, do not put liquid detergent into the prewash compartment  
(compartment nr. "1").  
• Do not select a programme with prewash if you are using a detergent bag or dispensing ball. Place  
the detergent bag or the dispensing ball directly among the laundry in the machine.  
If you are using liquid detergent, do not forget to place the liquid detergent container into the main  
wash compartment (compartment number “2”).  
Choosing the detergent type  
Detergent type to be used depends on the fabric type and color.  
• Use different detergents for coloured and white laundry.  
• Wash your delicate clothes only with special detergents (liquid detergent, wool shampoo, etc.)  
used solely for delicate clothes.  
• When washing dark coloured clothes and quilts, it is recommended to use liquid detergent.  
• Wash woolens with special detergent made specifically for woolens.  
CAUTION: Use only detergents manufactured specifically for washing machines.  
A
The amount of washing detergent to be used depends on the amount of laundry, the degree of  
CAUTION: Do not use soap powder.  
Adjusting detergent amount  
soiling and water hardness.  
• Do not use amounts exceeding the dosage quantities recommended on the detergent package  
to avoid problems of excessive foam, poor rinsing, financial savings and finally, environmental  
protection.  
• Use lesser detergent for small amounts or lightly soiled clothes.  
Using softeners  
Pour the softener into the softener compartment of the detergent drawer.  
• Do not exceed the (>max<) level sign on the softener compartment.  
• If the softener has lost its fluidity, dilute it with water before putting it in the detergent drawer.  
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Using liquid detergents  
If the product contains a liquid detergent cup:  
Put the liquid detergent container into the  
compartment no “2”.  
If the liquid detergent lost its fluidity, dilute  
it with water before putting it into the  
detergent container.  
If the product does not contain a liquid detergent cup:  
• Do not use liquid detergent for the prewash in a programme with prewash.  
• Liquid detergent stains your clothes when used with Delayed Start function. If you are going to  
use the Delayed Start function, do not use liquid detergent.  
Using gel and tablet detergent  
• If the gel detergent thickness is fluidal and your machine does not contain a special liquid  
detergent cup, put the gel detergent into the main wash detergent compartment during first  
water intake. If your machine contains a liquid detergent cup, fill the detergent into this cup before  
starting the programme.  
• If the gel detergent thickness is not fluidal or in the shape of capsule liquid tablet, put it directly  
into the drum before washing.  
• Put tablet detergents into the main wash compartment (compartment nr. "2") or directly into the  
drum before washing.  
Using starch  
• Put the liquid soda, powder soda or the fabric dye into the softener compartment.  
Do not use softener and starch together in a washing cycle.  
Wipe the inside of the machine with a damp and clean cloth after using starch.  
Using limescale remover  
• When required, use limescale removers manufactured specifically for washing machines only.  
Using bleaches  
Add the bleach at the beginning of the washing cycle by selecting a prewash program. Do not put  
detergent in the prewash compartment. As an alternative application, select a programme with  
extra rinse and add the bleaching agent while the machine is taking water from the detergent  
compartment during first rinsing step.  
• Do not use bleaching agent and detergent by mixing them.  
• Use just a little amount (approx. 50 ml) of bleaching agent and rinse the clothes very well as it  
causes skin irritation. Do not pour the bleach onto the laundry and do not use it with the colored  
items.  
• When using oxygen-based decolorant, select a program which washes the laundry at a low  
temperature.  
• Oxygen-based decolorant can be used with the detergent; however, if it is not at the same  
consistence, first put detergent in the compartment number “2” in the detergent dispenser and  
wait for the machine to flush the detergent when taking in water. While the machine continues  
taking in water, add decolorant in the same compartment.  
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4.2.7 Tips for efficient washing  
Clothes  
Colours  
Delicates/  
Woolens/  
Silks  
Light Colours and  
Whites  
Black/Dark  
Colours  
(Recommended  
(Recommended  
(Recommended temperature  
(Recommended temperature  
temperature range  
temperature range  
range based on soiling level:  
range based on soiling level:  
o
o
based on soiling level:  
based on soiling  
o
40-90 C)  
cold -40 C)  
o
cold -40 C)  
level: cold -30 C)  
It may be necessary to pre-  
treat the stains or perform  
Powder and liquid detergents  
recommended for colors can be  
used at dosages recommended  
for heavily soiled clothes. It is  
recommended to use powder  
detergents to clean clay and  
soil stains and the stains that  
are sensitive to bleaches. Use  
detergents without bleach.  
Prefer liquid  
Heavily  
Soiled  
prewash. Powder and liquid  
detergents recommended  
for whites can be used at  
dosages recommended for  
heavily soiled clothes. It is  
recommended to use powder  
detergents to clean clay and  
soil stains and the stains that  
are sensitive to bleaches.  
detergents  
Liquid detergents  
suitable for colors  
and dark colors can  
be used at dosages  
recommended for  
heavily soiled clothes.  
produced for  
delicate clothes.  
Woolen and silk  
clothes must  
be washed with  
special woolen  
detergents.  
(difficult stains  
such as grass,  
coffee, fruits  
and blood.)  
Prefer liquid  
Normally  
Liquid detergents  
suitable for colors  
and dark colors can  
be used at dosages  
recommended for  
normally soiled  
clothes.  
detergents  
Powder and liquid detergents  
recommended for colors can be  
used at dosages recommended  
for normally soiled clothes.  
Detergents which do not  
Powder and liquid detergents  
recommended for whites  
can be used at dosages  
recommended for normally  
soiled clothes.  
produced for  
delicate clothes.  
Woolen and silk  
clothes must  
be washed with  
special woolen  
detergents.  
Soiled  
(For example,  
stains caused  
by body on  
collars and  
cuffs)  
contain bleach should be used.  
Prefer liquid  
detergents  
Powder and liquid detergents  
Liquid detergents  
Lightly  
Soiled  
Powder and liquid detergents  
recommended for whites  
can be used at dosages  
recommended for lightly soiled  
clothes.  
produced for  
delicate clothes.  
Woolen and silk  
clothes must  
be washed with  
special woolen  
detergents.  
recommended for colors can be suitable for colors  
used at dosages recommended and dark colors can  
for lightly soiled clothes.  
Detergents which do not  
contain bleach should be used.  
be used at dosages  
recommended for  
lightly soiled clothes.  
(No visible  
stains exist.)  
Allergy UK is the operational name of The British Allergy Foundation. The Seal  
of Approval endorsement, which indicates that the product bearing it specifically  
restricts / reduces / removes allergens from the environment of the allergy sufferer  
or has significantly reduced allergen content, was created in order to provide  
guidance for people seeking advice in this issue. It is aimed to assure poeple that  
products had been scientifically tested or reviewed with measurable results.  
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4.3 Operating the product  
4.3.1 Control panel  
1
2
3
4
5
6
7
8
9
14  
13  
12  
11  
10  
1 - Programme selection knob  
2 - Temperature selection LEDs  
3 - Spin speed selection LEDs  
4 - Duration information display  
5 - Child lock enabled LED  
6 - End Time Setting button  
7 - Door lock enabled LED  
8 - Programme follow-up indicator LEDs  
9 - On / Off button  
10 - Start / Pause button  
11 - Auxiliary function buttons  
12 - Spin speed adjustment button  
13 - Temperature adjustment button  
14 - Programme Selection LEDs  
4.3.2 Programme selection  
1
1
Determine the programme suitable for the type, quantity and soiling level of the laundry in  
accordance with the "Programme and consumption table".  
Select the desired programme with the “Programme Selection” knob.  
Programmes are limited with the highest spin speed appropriate for that particular type of fabric.  
When selecting the program you will use, always take fabric type, color, soil degree and permitted water  
C
temperature into consideration.  
Always prefer the lowest temperature value which is fit to your laundry type. Higher temperature means higher  
power consumption.  
4.3.3 Programmes  
• Cottons  
Use for your cotton laundry (such as bed sheets, duvet and pillowcase sets, towels, bathrobes,  
underwear, etc.). Your laundry will be washed with vigorous washing action for a longer washing  
cycle.  
• Synthetics  
Use to wash your synthetic clothes (shirts, blouses, synthetic/cotton blends, etc.). It washes with a  
gentle action and has a shorter washing cycle compared to the Cottons programme.  
For curtains and tulle, use the Synthetic 40˚C programme with prewash and anti-creasing functions  
selected. As their meshed texture causes excessive foaming, wash the veils/tulle by putting little  
amount of detergent into the main wash compartment. Do not put detergent in the prewash  
compartment.  
• Woollens  
Use to wash your woolen clothes. Select the appropriate temperature complying with the tags of  
your clothes. Use appropriate detergents for woolens.  
“The wool wash cycle of this machine has been approved by The Woolmark Company for the washing of machine  
washable wool products provided that the products are washed according to the instructions on the garment label  
and those issued by the manufacturer of this washing machine. M1476.”  
“In UK, Eire, Hong Kong and India the Woolmark trade mark is a Certification trade mark.”  
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Washing Machine / User’s Manual  
• Cottons Eco  
Use to wash your normally soiled, durable cotton and linen laundry. Although it washes longer than  
all other programmes, it provides high energy and water savings. Actual water temperature may  
be different from the stated wash temperature. When you load the machine with less laundry (e.g.  
½ capacity or less), programme time may automatically get shorter. In this case, energy and water  
consumption will decrease more, providing a more economic wash. This programme is available in the  
models with the remaining time indicator.  
• BabyProtect+  
Use this programme for your laundry for which you require an anti-allergic and hygienic washing at  
high temperature with intensive and long washing cycle.  
• Babyprotect+ 60°C programme is tested and approved by “The British Allergy Foundation” (Allergy  
UK) in United Kingdom.  
• Gentle Care 20°  
Use it to wash your delicate laundry. It washes with a gentler action without any interim spins  
compared to the Synthetics program. It should be used for laundry for which sensitive wash is  
recommended.  
• Hand Wash  
Use to wash your woolen/delicate clothes that bear “not machine-washable” tags and for which  
hand wash is recommended. It washes laundry with a very gentle washing action to not to damage  
clothes.  
• Daily Xpress  
Use this programme to wash your lightly soiled cotton clothes in a short time.  
• Xpress Super Short  
Use to wash your lightly soiled and unstained cotton laundry in a short time.  
• Mix 40  
Use this programme to wash your cotton and synthetic clothes together without sorting them.  
• Aqua 40’ 40°  
Use this programme to wash your lightly soiled and unstained cotton laundry in a short time.  
• Duvet (Bedding)  
Use this programme to wash your fiber duvets that bear "machine washable" tag. Check that you  
have loaded the duvet correctly in order not to damage the machine and the duvet. Remove the  
duvet cover before loading the duvet into the machine. Fold the duvet into two and load it into the  
machine. Load the duvet into the machine paying attention to place it in a way that it will not contact  
the bellow.  
Do not load more than 1 double fibre duvet (200 x 200 cm).  
Do not wash your duvets, pillows and etc. that contain cotton in the machine.  
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CAUTION: Do not wash the items apart from duvets such as carpets, rugs and etc. in the machine. Permanent  
damage occurs in the machine.  
• Freshen Up  
Use this programme for your laundry for which you require washing at lower temperature with  
intensive and long washing cycle. Use this programme for your laundry for which you require  
hygienic washing at lower temperature.  
• Hygiene 20°  
Use this programme, which is much more sensitive to environment and natural resources, to wash  
your lightly soiled and unstained cotton laundry (max. 3.5 kg) in a short time and economically.  
It is recommended to use liquid detergent or gel washing detergent.  
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Washing Machine / User’s Manual  
• Rinse  
Use when you want to rinse or starch separately.  
• Spin+Drain  
Use to drain the water in the machine.  
4.3.4 Temperature selection  
Whenever a new programme is selected, the recommended temperature for the selected  
programme appears on the temperature indicator.  
To decrease the temperature, press the Temperature Adjustment button. Temperature will decrease  
gradually.  
If the programme has not reached the heating step, you can change the temperature without switching the  
machine to Pause mode.  
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4.3.5 Spin speed selection  
Whenever a new programme is selected, the recommended spin speed of the selected programme is  
displayed on the spin speed indicator.  
To decrease the spin speed, press the Spin Speed Adjustment button. Spin speed decreases  
gradually.  
Then, depending on the model of the product, "Rinse Hold" and "No Spin" options appear on the  
display. See "Auxiliary function selection" section for explanations of these options.  
If the programme has not reached the spinning step, you can change the speed without switching the machine to  
Pause mode.  
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Washing Machine / User’s Manual  
4.3.6 Programme and consumption table  
EN  
2
Selectable  
temperature range °C  
Programme (°C)  
Cottons Eco  
Cottons  
60**  
90  
60  
40  
60  
40  
40  
30  
90  
40  
-
9
9
9
9
4
4
2
1
9
-
56  
80  
77  
77  
65  
65  
48  
44  
92  
65  
32  
68  
45  
45  
98  
36  
63  
60  
55  
1.10  
2.50  
1.60  
1.00  
1.25  
0.70  
0.28  
0.25  
2.50  
0.90  
0.15  
0.85  
0.55  
0.15  
0.42  
0.10  
2.10  
1.10  
0.40  
1600  
1600  
1600  
1600  
1200  
1200  
1200  
1200  
1600  
1000  
1000  
1000  
1400  
1200  
1600  
1400  
1400  
1400  
1400  
Cold-60  
Cold-90  
Cold-90  
Cold-90  
Cold-60  
Cold-60  
Cold-40  
Cold-30  
30 - 90  
Cold-60  
-
Synthetics  
Woollens  
Hand Wash  
BabyProtect+  
Duvet  
Freshen Up  
Mix 40  
2
4
9
4
4
2
9
9
9
40  
40  
20  
20  
30  
90  
60  
30  
Cold-40  
Cold-40  
20  
Aqua 40’ 40°  
Gentle Care 20°  
Hygiene  
20  
Xpress Super Short  
Cold-30  
Cold-90  
Cold-90  
Cold-90  
Daily Xpress  
*
: Selectable.  
: Automatically selected, no canceling.  
** : Energy Label programme (EN 60456)  
*** : If maximum spin speed of the machine is lower then this value, you can only select up to the maximum spin  
speed.  
-
: See the programme description for maximum load.  
The auxiliary functions in the table may vary according to the model of your machine.  
Water and power consumption may vary subject to the changes in water pressure, water hardness and temperature,  
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ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in  
electric voltage.  
You can see the washing time of the programme you have selected on the display of the machine. It is normal that small  
differences may occur between the time shown on the display and the real washing time.  
“Selection patterns for auxiliary functions can be changed by the manufacturer company. New selection patterns can be  
added or removed.”  
“The spin speed of your machine may vary according to the programme; this spin speed cannot exceed the max. spin  
speed of your machine.”  
"The manufacturer reserves the right to make modifications in the programmes and auxiliary functions given in the table.  
While these modifications will not change the machine performance, programme steps and durations can be changed."  
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Washing Machine / User’s Manual  
4.3.7 Auxiliary function selection  
Select the desired auxiliary functions before starting the programme.  
Whenever a programme is selected, if a relevant auxiliary function is selected its related indicator  
light will illuminate.  
Indicator lights of the auxiliary functions that are not allowed to be selected with the current programme will  
flash and an audio warning is given.  
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Furthermore, you may also select or cancel auxiliary functions that are suitable to the running  
programme after the washing cycle starts. If the wash cycle has reached a point where no auxiliary  
function can be selected, an audio warning will be given and the related auxiliary function's light will  
flash.  
Some functions cannot be selected together. If a second auxiliary function conflicting with the first one is  
selected before starting the machine, the function selected first will be canceled and the second auxiliary  
function selection will remain active. For example, if you want to select Quick Wash after you have selected the  
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Additional Water, Additional Water will be canceled and Quick Wash will remain active.  
An auxiliary function that is not compatible with the programme cannot be selected. (See, “Programme and  
consumption table")  
Some programmes have auxiliary functions that must be operated simultaneously. Those functions cannot be  
cancelled. The frame of the auxiliary function will not be illuminated, only inner area will be illuminated.  
• Prewash  
A Prewash is only worthwhile for heavily soiled laundry. Not using the Prewash will save energy,  
water, detergent and time.  
• Quick Wash  
This function can be used in Cottons and Synthetics programmes. It decreases the washing times  
and also the number of rinsing steps for lightly soiled laundry.  
When you select this function, load your machine with half of the maximum laundry specified in the programme  
table.  
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• Rinse Plus  
This function enables the machine to make another rinsing in addition to the one already made after  
the main wash. Thus, the risk for sensitive skins (babies, allergic skins, etc.) to be effected by the  
minimal detergent remnants on the laundry can be reduced.  
• Rinse Hold  
If you are not going to unload your clothes immediately after the programme completes, you can  
use rinse hold function to keep your laundry in the final rinsing water in order to prevent them from  
getting wrinkled when there is no water in the machine. Press Start / Pause button after this process  
if you want to drain the water without spinning your laundry. Programme will resume and complete  
after draining the water.  
If you want to spin the laundry held in water, adjust the Spin Speed and press Start / Pause button.  
The programme resumes. Water is drained, laundry is spun and the programme is completed.  
• Pet Hair Removal  
This function helps to remove pet hair that remain on your garments more effectively.  
When you select this function, Prewash and Extra Rinse steps are added to the normal programme.  
Thus, washing is performed with more water (30%) and the pet hair is removed more effectively.  
WARNING: Never wash your pets in the washing machine.  
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Washing Machine / User’s Manual  
4.3.8 End Time  
With the End Time function, the startup of the programme may be delayed up to 24 hours. After  
pressing End Time button, the programme's estimated ending time is displayed. If the End Time is  
adjusted, End Time indicator is illuminated.  
In order for the End Time function to be activated and the programme to be completed at the end of  
the specified time, you must press Start / Pause button after adjusting the time.  
If you want to cancel End Time function, press On / Off button to turn off and on the machine.  
Do not use liquid detergents when you activate End Time function! There is the risk of staining of the  
clothes.  
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1
Open the loading door, place the laundry and put detergent, etc.  
2 Select the washing programme, temperature, spin speed and, if required, the auxiliary functions.  
3 Set the end time of your choice by pressing the End Time button. End Time indicator illuminates.  
4 Press Start / Pause button. Time countdown starts. “:” sign in the middle of the end time on the  
display starts flashing.  
Additional laundry may be loaded during the End Time countdown period. At the end of the countdown, End Time  
indicator turns off, washing cycle starts and the time of the selected programme appears on the display.  
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When the End Time selection is completed, the time appears on the screen consists of end time plus the duration  
of the selected programme.  
4.3.9 Starting the programme  
1. Press Start / Pause button to start the programme.  
2. Programme follow-up light showing the startup of the programme will turn on.  
If no programme is started or no key is pressed within 1-10 minute during programme selection process, the  
machine will switch to OFF mode. Display and all indicators are turned off.  
Selected programme data will be displayed if you press On / Off button.  
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4.3.10 Loading door lock  
There is a locking system on the loading door of the machine that prevents opening of the door in  
cases when the water level is unsuitable.  
"Door Locked" LED in the panel turns on when the loading door is locked.  
4.3.11 Changing the selections after the programme has started  
After the programme has started you can make the following changes.  
4.3.11.1 Switching the machine to pause mode:  
Press the Start/Pause button to switch the machine to pause mode while a programme is running.  
The light indicating the Start/Pause status and programme step starts flashing on the Programme  
Follow-up indicator to show that the machine has been switched to the pause mode. Also, Loading  
Door light will also flash until the door is ready to be opened. When the loading door is ready to  
be opened loading door light will will turn off and programme step indicator and Start / Stop LED  
continue to flash.  
Also, when the loading door is ready to be opened, Loading Door light will also turn off in addition to  
the programme step light.  
4.3.11.2 Changing the auxiliary function, speed and temperature  
Depending on the step the programme has reached, you can cancel or select the auxiliary functions.  
See, "Auxiliary function selection".  
You can also change the speed and temperature settings. See, "Spin speed selection" and  
"Temperature selection".  
If no change is allowed, the relevant light will flash for 3 times.  
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Washing Machine / User’s Manual  
4.3.11.3 Adding or taking out laundry  
1. Press the Start / Pause button to switch the machine to pause mode. The programme follow-up  
light of the relevant step during which the machine was switched into the pause mode will flash.  
2. Wait until the Loading Door can be opened.  
3. Open the Loading Door and add or take out the laundry.  
5. Close the Loading Door.  
6. Make changes in auxiliary functions, temperature and speed settings if necessary.  
7. Press Start/Pause button to start the machine.  
4.3.12 Child Lock  
Use Child Lock function to prevent children from tampering with the machine. Thus you can avoid  
any changes in a running programme.  
You can switch on and off the machine with On / Off button when the Child Lock is active. When you switch on  
the machine again, programme will resume from where it has stopped.  
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4.3.12.1 To activate the child lock:  
Press and hold Auxiliary Function button 2 for 3 seconds. In the programme selection display on  
the panel, "Child lock enabled" light will turn on. You can release Auxiliary Function button 2 when  
this warning is displayed.  
4.3.12.2 To deactivate the child lock:  
Press and hold Auxiliary Function button 2 for 3 seconds. In the programme selection display on  
the panel, "Child lock enabled" light will turn off.  
4.3.13 Canceling the programme  
The programme is cancelled when the machine is turned off and on again. Press and hold On / Off  
button for 3 seconds.  
If you press On / Off button when the Child Lock is enabled, the programme will not be cancelled. You should  
cancel the Child Lock first.  
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If you want to open the loading door after you have cancelled the programme but it is not possible to open  
the loading door since the water level in the machine is above the loading door opening, then turn the  
Programme Selection knob to Pump+Spin programme and discharge the water in the machine.  
4.3.14 End of programme  
End LED appears on the display when the programme is completed.  
If you do not press any button for 10 minutes, the machine will switch to OFF mode. Display and all  
indicators are turned off.  
Completed programme steps will be displayed if you press On / Off button.  
4.3.15 Your machine features "Standby Mode".  
After you switch on your machine with On-Off button, if no program is started or no other procedure  
is performed at the selection step or no action is taken within approx. 10 minutes after the selected  
program ends, your machine will switch to OFF mode automatically. Display and all indicators are  
turned off. Selected programme data will be displayed if you press On / Off button. Before you start  
the program, check the accuracy of your selections. If necessary, repeat them. This is not an error.  
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Washing Machine / User’s Manual  
4.4 Maintenance and cleaning  
Service life of product extends and frequently experienced problems will be reduced if it is cleaned at  
regular intervals.  
4.4.1 Cleaning the detergent drawer  
Clean the detergent drawer at regular intervals (every 4-5 washing cycles)  
as shown below in order to prevent accumulation of powder detergent in  
time.  
Lift the rear part of the siphon to remove it as illustrated.  
If more than normal amount of water and softener mixture starts to gather  
in the softener compartment, the siphon must be cleaned.  
1
Press the dotted point on the siphon in the softener compartment and pull towards you until  
the compartment is removed from the machine.  
2. Wash the detergent drawer and the siphon with plenty of lukewarm water in a washbasin.  
In order to prevent the residues to contact your skin, clean it with an appropriate brush by  
wearing a pair of gloves.  
3
Insert the drawer back into its place after cleaning and make sure that it is seated well.  
4.4.2 Cleaning the loading door and the drum  
For products with drum cleaning programme, please see Operating the product - Programmes.  
For products without drum cleaning, follow the below steps to clean the drum:  
Select Additional Water or Extra Rinse auxiliary functions. Use a Cottons programme without  
pre-wash. Set the temperature to the level recommended on the drum cleaning agent which  
can be provided from authorized services. Apply this procedure without any laundry in the  
product. Before starting the programme, put 1 pouch of special drum cleaning agent (if the special  
agent could not be supplied, put max. 100 g of powder anti-limescale) into the main wash detergent  
compartment (compartment no. „2“). If the anti-limescale is in tablet form, put only one tablet into  
the main wash compartment no. „2“. Dry the inside of the bellow with a clean piece of cloth after the  
programme has come to an end.  
Repeat Drum Cleaning process in every 2 months.  
Use an anti-limescale suitable for the washing machines.  
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After every washing make sure that no foreign substance is left in the drum.  
If the holes on the bellow shown in the figure is blocked, open the holes using  
a toothpick.  
Foreign metal substances will cause rust stains in the drum. Clean the stains  
on the drum surface by using cleaning agents for stainless steel.  
Never use steel wool or wire wool. These will damage the painted, chromated  
and plastic surfaces.  
4.4.3 Cleaning the body and control panel  
Wipe the body of the machine with soapy water or non-corrosive mild gel detergents as necessary,  
and dry with a soft cloth.  
Use only a soft and damp cloth to clean the control panel.  
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4.4.4 Cleaning the water intake filters  
There is a filter at the end of each water intake valve at the rear of the machine and also at the  
end of each water intake hose where they are connected to the tap. These filters prevent foreign  
substances and dirt in the water to enter the washing machine. Filters should be cleaned as they do  
get dirty.  
1. Close the taps.  
2. Remove the nuts of the water intake hoses to access  
the filters on the water intake valves. Clean them  
with an appropriate brush. If the filters are too dirty,  
remove them from their places with a pliers and clean  
in this way.  
3. Take out the filters on the flat ends of the water  
intake hoses together with the gaskets and clean  
thoroughly under running water.  
4. Replace the seals and filters carefully and tighten  
their nuts by hand.  
4.4.5 Draining remaining water and cleaning the pump filter  
The filter system in your machine prevents solid items such as buttons, coins and fabric fibers  
clogging the pump impeller during discharge of washing water. Thus, the water will be discharged  
without any problem and the service life of the pump will extend.  
If the machine fails to drain water, the pump filter is clogged. Filter must be cleaned whenever it is  
clogged or in every 3 months. Water must be drained off first to clean the pump filter.  
In addition, prior to transporting the machine (e.g., when moving to another house) and in case of  
freezing of the water, water may have to be drained completely.  
CAUTION: Foreign substances left in the pump filter may damage your machine or may cause noise problem.  
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CAUTION: After each use, turn off the water tap to which the mains hose is connected.  
In order to clean the dirty filter and discharge the water:  
CAUTION: If the product is not being used, shut the tap shut, remove mains pipe and drain the water inside  
the machine against any likely freezing.  
1
Unplug the machine to cut off the supply power.  
CAUTION: Temperature of the water inside the machine may rise up to 90 ºC. To avoid the burning risk, clean  
the filter after the water inside the machine is cooled down.  
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2. Open the filter cover.  
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3 Follow the below procedures in order to drain water.  
The product does not have an emergency water drain hose, in order to drain the water:  
a. In order to collect the water to flow out of the  
filter, place a large vessel in front of the filter.  
b. Turn and loosen the pump filter until water  
starts to flow (counterclockwise). Fill the  
flowing water into the container you have  
placed in front of the filter. Always keep a piece  
of cloth handy to absorb any spilled water.  
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When the water inside the machine is finished,  
take out the filter completely by turning it.  
4 Clean any residues inside the filter as well as fibers, if any, around the pump impeller region.  
5. Replace the filter.  
6. If the filter cap is composed of two pieces, close the filter cap by pressing on the tab. If it is one  
piece, seat the tabs in the lower part into their places first, and then press the upper part to close.  
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5
Troubleshooting  
Problem  
Reason  
Solution  
Program does not start after  
closing the door.  
Start / Pause / Cancel button was not pressed.  
Š *Press the Start / Pause / Cancel button.  
Programme cannot be started or Washing machine has switched to self protection  
Š
Press and hold On / Off button for 3 seconds.  
(see. "Cancellation of program")  
selected.  
mode due to a supply problem (line voltage, water  
pressure, etc.).  
Water in the machine.  
Some water might have remained in the product Š This is not a failure; water is not harmful to  
due to the quality control processes in the  
production.  
the machine.  
Machine does not fill with water. Tap is turned off.  
Š Turn on the taps.  
Š Flatten the hose.  
Water inlet hose is bent.  
Water inlet filter is clogged.  
Š Clean the filter.  
Loading door may be open.  
Š Close the door.  
Machine does not drain water.  
Water drain hose might be clogged or twisted.  
Pump filter is clogged.  
Š Clean or flatten the hose.  
Š
Clean the pump filter.  
Machine vibrates or makes noise. Machine might be standing unbalanced.  
A hard substance might have entered into the  
pump filter.  
Š Adjust the feet to level the machine.  
Š Clean the pump filter.  
Transportation safety bolts are not removed.  
Laundry quantity in the machine might be too  
little.  
Š Remove the transportation safety bolts.  
Š Add more laundry to the machine.  
Machine might be overloaded with laundry.  
Š
Take out some of the laundry from the  
machine or distribute the load by hand to  
balance it homogenously in the machine.  
Machine might be leaning on a rigid item.  
Š Make sure that the machine is not leaning  
on anything.  
There is water leaking from the Water drain hose might be clogged or twisted.  
Š Clean or flatten the hose.  
bottom of the washing machine.  
Pump filter is clogged.  
Š Clean the pump filter.  
Machine stopped shortly after  
the programme started.  
Machine might have stopped temporarily due to  
low voltage.  
Š It will resume running when the voltage  
restores to the normal level.  
Machine directly discharges the Draining hose might not be at adequate height.  
water it takes in.  
Š Connect the water draining hose as  
described in the operation manual.  
Š This is not a failure.  
No water can be seen in the  
machine during washing.  
The water level is not visible from outside of the  
washing machine.  
Loading door cannot be opened. Door lock is activated because of the water level  
Š Drain the water by running the Pump or Spin  
in the machine.  
programme.  
Machine is heating up the water or it is at the  
spinning cycle.  
Š
Wait until the programme completes.  
Child lock is engaged. Door lock will be deactivated Š Wait for a couple of minutes for deactivation  
a couple of minutes after the programme has  
come to an end.  
of the door lock.  
Washing takes longer time than Water pressure is low.  
specified in the manual.(*)  
Š Machine waits until taking in adequate  
amount of water to prevent poor washing  
quality due to the decreased amount of  
water. Therefore, the washing time extends.  
Š Washing time is prolonged to avoid poor  
washing results when the supply voltage  
is low.  
Voltage might be low.  
Input temperature of water might be low.  
Š Required time to heat up the water extends  
in cold seasons. Also, washing time can be  
lengthened to avoid poor washing results.  
Š Machine increases the amount of rinse water  
when good rinsing is needed and adds an  
extra rinsing step if necessary.  
Number of rinses and/or amount of rinse water  
might have increased.  
Excessive foam might have occurred and  
Š
Use recommended amount of detergent.  
automatic foam absorption system might have  
been activated due to too much detergent usage.  
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Problem  
Reason  
Solution  
Programme time does not  
countdown. (On models with  
display) (*)  
Timer may stop during water intake.  
Š Timer indicator will not countdown until the  
machine takes in adequate amount of water.  
The machine will wait until there is sufficient  
amount of water to avoid poor washing  
results due to lack of water. Timer indicator  
will resume countdown after this.  
Timer may stop during heating step.  
Timer may stop during spinning step.  
Š Timer indicator will not countdown until the  
machine reaches the selected temperature.  
Š Automatic unbalanced load detection system  
might be activated due to the unbalanced  
distribution of the laundry in the drum.  
Š Automatic unbalanced load detection system  
might be activated due to the unbalanced  
distribution of the laundry in the drum.  
Š Automatic unbalanced load detection system  
might be activated due to the unbalanced  
distribution of the laundry in the drum.  
Š Check the filter and the draining hose.  
Programme time does not  
countdown. (*)  
There might be unbalanced load in the machine.  
There might be unbalanced load in the machine.  
Machine does not switch to  
spinning step. (*)  
The machine will not spin if water is not drained  
completely.  
Excessive foam might have occurred and  
automatic foam absorption system might have  
been activated due to too much detergent usage.  
Insufficient amount of detergent has been used  
over a long period of time.  
Š
Use recommended amount of detergent.  
Washing performance is poor:  
Laundry turns gray. (**)  
Š Use the recommended amount of detergent  
appropriate for water hardness and the  
laundry.  
Washing was made at low temperatures for a  
long time.  
Š Select the proper temperature for the  
laundry to be washed.  
Insufficient amount of detergent is used with  
hard water.  
Š Using insufficient amount of detergent with  
hard water causes the soil to stick on the  
cloth and this turns the cloth into gray in  
time. It is difficult to eliminate graying once  
it happens. Use the recommended amount  
of detergent appropriate for water hardness  
and the laundry.  
Too much detergent is used.  
Š Use the recommended amount of detergent  
appropriate for water hardness and the  
laundry.  
Washing performance is poor:  
Stains persist or the laundry is  
not whitened. (**)  
Insufficient amount of detergent is used.  
Excessive laundry was loaded in.  
Š Use the recommended amount of detergent  
appropriate for water hardness and the  
laundry.  
Š Do not load the machine in excess. Load with  
amounts recommended in the "Programme  
and consumption table".  
Wrong programme and temperature were  
selected.  
Š Select the proper programme and  
temperature for the laundry to be washed.  
Š Use original detergent appropriate for the  
machine.  
Wrong type of detergent is used.  
Too much detergent is used.  
Š Put the detergent in the correct  
compartment. Do not mix the bleaching  
agent and the detergent with each other.  
Š Clean the drum regularly. For this, please  
see 4.4.2.  
Washing performance is poor:  
Oily stains appeared on the  
laundry. (**)  
Regular drum cleaning is not applied.  
Washing performance is poor:  
Odours and bacteria layers are formed on the  
Š Leave the detergent drawer as well as  
the loading door of the machine ajar after  
each washing. Thus, a humid environment  
favorable for bacteria cannot occur in the  
machine.  
Clothes smell unpleasantly. (**) drum as a result of continuous washing at lower  
temperatures and/or in short programmes.  
Colour of the clothes faded. (**) Excessive laundry was loaded in.  
Detergent in use is damp.  
Š Do not load the machine in excess.  
Š
Keep detergents closed in an environment  
free of humidity and do not expose them to  
excessive temperatures.  
A higher temperature is selected.  
Š Select the proper programme and  
temperature according to the type and  
soiling degree of the laundry.  
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25 / EN  
Washing Machine / User’s Manual  
Problem  
Reason  
Solution  
It does not rinse well.  
The amount, brand and storage conditions of the Š Use a detergent appropriate for the washing  
detergent used are inappropriate.  
machine and your laundry. Keep detergents  
closed in an environment free of humidity  
and do not expose them to excessive  
temperatures.  
Detergent is put in the wrong compartment.  
Š If detergent is put in the prewash  
compartment although prewash cycle is not  
selected, machine can take this detergent  
during rinsing or softener step. Put the  
detergent in the correct compartment.  
Š Check the filter.  
Pump filter is clogged.  
Drain hose is folded.  
Š Check the drain hose.  
Laundry became stiff after  
washing. (**)  
Insufficient amount of detergent is used.  
Š Using insufficient amount of detergent for  
the water hardness can cause the laundry  
to become stiff in time. Use appropriate  
amount of detergent according to the water  
hardness.  
Detergent is put in the wrong compartment.  
Š If detergent is put in the prewash  
compartment although prewash cycle is not  
selected, machine can take this detergent  
during rinsing or softener step. Put the  
detergent in the correct compartment.  
Š Do not mix the softener with detergent.  
Wash and clean the dispenser with hot water.  
Š If detergent is put in the prewash  
compartment although prewash cycle is not  
selected, machine can take this detergent  
during rinsing or softener step. Wash and  
clean the dispenser with hot water. Put the  
detergent in the correct compartment.  
Š Do not mix the softener with detergent.  
Wash and clean the dispenser with hot water.  
Š Dry the detergent drawer before putting in  
detergent.  
Detergent might be mixed with the softener.  
Laundry does not smell like the Detergent is put in the wrong compartment.  
softener. (**)  
Detergent might be mixed with the softener.  
Detergent residue in the  
detergent drawer. (**)  
Detergent is put in wet drawer.  
Detergent has gotten damp.  
Š Keep detergents closed in an environment  
free of humidity and do not expose them to  
excessive temperatures.  
Water pressure is low.  
Š Check the water pressure.  
The detergent in the main wash compartment got Š Check the holes and clean if they are clogged.  
wet while taking in the prewash water. Holes of  
the detergent compartment are blocked.  
There is a problem with the detergent drawer  
valves.  
Š Call the Authorized Service Agent.  
Detergent might be mixed with the softener.  
Š Do not mix the softener with detergent.  
Wash and clean the dispenser with hot water.  
Š Clean the drum regularly. For this, please  
see 4.4.2.  
Regular drum cleaning is not applied.  
Too much foam forms in the  
machine. (**)  
Improper detergents for the washing machine are Š Use detergents appropriate for the washing  
being used.  
machine.  
Excessive amount of detergent is used.  
Š Use only sufficient amount of detergent.  
Detergent was stored under improper conditions. Š Store detergent in a closed and dry location.  
Do not store in excessively hot places.  
Some meshed laundry such as tulle may foam too Š Use smaller amounts of detergent for this  
much because of their texture.  
type of item.  
Detergent is put in the wrong compartment.  
Š Put the detergent in the correct  
compartment.  
Softener is being taken early.  
Š There may be problem in the valves or in the  
detergent dispenser. Call the Authorized  
Service Agent.  
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Washing Machine / User’s Manual  
26 / EN  
Problem  
Reason  
Solution  
Foam is overflowing from the  
detergent drawer.  
Too much detergent is used.  
Š Mix 1 tablespoonful softener and ½ l water  
and pour into the main wash compartment of  
the detergent drawer.  
Š Put detergent into the machine suitable  
for the programmes and maximum  
loads indicated in the “Programme and  
consumption table”. When you use additional  
chemicals (stain removers, bleachs and etc),  
reduce the amount of detergent.  
Laundry remains wet at the end Excessive foam might have occurred and  
Š Use recommended amount of detergent.  
of the programme. (*)  
automatic foam absorption system might have  
been activated due to too much detergent usage.  
(*) Machine does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the  
machine and to its surrounding environment. Laundry should be rearranged and re-spun.  
(**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.4.2  
CAUTION: If you cannot eliminate the problem although you follow the instructions in this section, consult your  
A
dealer or the Authorized Service Agent. Never try to repair a nonfunctional product yourself.  
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27 / EN  
Washing Machine / User’s Manual  

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