Axis Communications Security Camera 212 PTZ User Manual

AXIS 212 PTZ  
Network Camera  
User’s Manual  
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AXIS 212 PTZ - Table of contents  
Contents  
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AXIS 212 PTZ - Table of contents  
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AXIS 212 PTZ - Product Features  
Product Features  
AXIS 212 PTZ Network Camera is ideal for surveillance and remote monitoring, offering overview images and  
instant one-click Pan/Tilt/Zoom control. It combines a 3 Megapixel sensor with a wide-angle lens, providing  
VGA resolution. With no moving parts, this camera offers guard tour functionality without wear and tear.  
The built-in Power over Ethernet support reduces cabling and installation costs, as well as consolidating power  
for higher reliability. Simultaneous Motion JPEG and MPEG-4 video streams, a comprehensive set of network  
security features and two-way audio support increase the surveillance and monitoring options.  
For indoor use only  
• Instant one-click Pan, Tilt and Zoom  
• PTZ with no moving parts - no wear and tear  
• Simultaneous MPEG-4 and Motion JPEG for optimized quality and bandwidth  
• Power over Ethernet for reduced cabling and consolidated power  
• Two-way audio, including built-in microphone and detection alarm  
• 140º pan and 105º tilt  
• Pan & Tilt speed 400º/1 sec.  
• 3x instant zoom  
• Tamperproof mounting  
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AXIS 212 PTZ - Product Features  
Key features  
Overview  
Camera unit  
Status  
indicator  
(LED)  
I/O terminal  
connector  
Control  
button  
Microphone  
Power  
connector  
Audio out  
Audio in  
Power  
indicator  
(LED)  
Network  
indicator  
(LED)  
Network  
connector  
Dome casing  
Serial number (S/N)  
The serial number is required  
during the installation.  
Please make a note of the  
serial number and retain  
for future reference.  
Cover  
plate  
Power connector - For connection of the PS-H power adapter (included).  
I/O terminal connector - The I/O terminal connector provides the physical interface to one transistor output,  
one digital input and an auxiliary connection point for DC power. For more information, see The I/O Terminal  
Network connector - The camera connects to the network via a standard network connector. Supporting  
NWAY, the camera detects the speed of the local network segment (10BaseT/100BaseTX Ethernet). Supporting  
PoE (Power over Ethernet), the camera can be powered directly from the network cabling.  
Audio out- Audio output (line level), which can be connected to a public address (PA) system or an active  
speaker with a built-in amplifier. A pair of headphones can also be attached. A stereo connector must be used  
for the audio out.  
Audio in - One 3.5mm input for a mono microphone, or for line-in mono signal (left channel is used from a  
stereo signal).  
Microphone - Built-in microphone. To prevent unauthorized listening, the internal microphone can be disabled  
by inserting a plug in the 'Audio in' connector.  
Serial number label - The serial number may be required during installation.  
Control button - Press this button to install the camera using the AXIS Internet Dynamic DNS Service, or to  
restore the factory default settings, as described in Resetting to the Factory Default Settings, on page 39.  
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AXIS 212 PTZ - Product Features  
I/O terminal connector - Pinout  
LED indicators  
LED  
Color  
Green  
Amber  
Unlit  
Description  
Network  
Steady for connection to 100 Mbit/s network. Flashes for network activity.  
Steady for connection to 10 Mbit/s network. Flashes for network activity.  
No connection.  
Status  
Power  
Green  
Shows steady green for normal operation.  
Note: The Status LED can be configured to be unlit during normal operation, or to flash only when the camera is accessed. See the  
online help files for more information. Go to Setup > System Options > LED settings  
Amber  
Red  
Steady during startup, reset to factory default or when restoring settings.  
Slow flash for failed upgrade.  
Green  
Amber  
Normal operation.  
Flashes green/amber during firmware upgrade.  
Network  
connector  
up  
Note: To achieve correct image orientation, the AXIS 212 PTZ must be mounted with the network connector facing upwards.  
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AXIS 212 PTZ - Accessing the Camera  
Accessing the Camera  
To install the camera on the network, please see the supplied installation guide. The camera can be used with  
most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with  
Windows, Safari with Macintosh and Mozilla with other operating systems.  
Notes: • To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls and allow the AXIS Media Control  
(AMC) to be installed on your workstation.  
• QuickTimeTM and Real PlayerTM are also supported for viewing streaming MPEG-4 video and audio.  
• If your workstation restricts the use of additional software components, the camera can be configured to use a Java applet for viewing  
Motion JPEG.  
• The AXIS 212 PTZ includes one (1) decoder license for viewing MPEG-4 video streams. This is automatically installed with AMC. The  
administrator can disable the installation of the MPEG-4 decoder, to prevent unlicensed copies being installed.  
Access from a browser  
1. Start a browser (e.g. Internet Explorer, Mozilla).  
2. Enter the IP address or host name of the camera in the  
Location/Address field of your browser.  
To access the camera from a Macintosh computer (Mac OSX), simply click on the Bonjour tab and select  
the AXIS 212 PTZ from the drop-down list.  
3. If this is the first time the camera is accessed, see Setting the Password, on page 8. Otherwise enter  
your user name and password, as set by the administrator.  
4. The camera’s Live View page is now displayed in your  
browser.  
Note: The layout of the Live View page may have been customized to specific  
requirements. Consequently, some of the examples and functions featured  
here may differ from those displayed on your own Live View page.  
Setting the Password  
1. When accessing the camera for the first time, the  
Configure Root Password dialog will be displayed on  
the screen.  
2. Enter a password and then re-enter it, to confirm the spelling. Click OK.  
3. Enter the user name root in the login dialog when requested.  
4. Enter the password as set in step 2 above, and click OK. If the password is lost, the camera must be  
reset to the factory default settings. See page 39.  
5. If required, click Yes to install the AXIS Media Control (AMC). You will need administrator rights on  
the computer to do this.  
Note: The default administrator user name root is permanent and cannot be deleted.  
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AXIS 212 PTZ - Accessing the Camera  
AXIS Media Control  
The AXIS Media Control (AMC) is installed automatically the first time the camera is accessed from Microsoft  
Internet Explorer. The AMC control panel can be opened by right-clicking on the video image in the Live View  
web page. The AMC control panel can be used to configure various video and audio settings. Please see the  
readme file included in the tool for more information.  
Accessing the camera from the Internet  
Once installed, the camera is accessible on your local network (LAN). To access the camera from the Internet you  
must configure your broadband router to allow incoming data traffic to the camera. One way to do this is to  
enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the  
camera. This is enabled from Setup > System Options > Network > TCP/IP Advanced.  
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AXIS 212 PTZ - The Live View Page  
The Live View Page  
Depending on whether or not the Live View page has been customized, the buttons described below may or may  
not be visible.  
The Video Format drop-down list allows the video format on the Live View page to be  
temporarily changed.  
The Output buttons control  
the output directly from  
the Live View page. These  
buttons are configured  
under Setup > Live View  
Config > Layout.  
Active/Inactive - click these buttons to manually start and stop a  
connected device, e.g. switch a light on/off.  
Pulse - click this button to activate the output for a defined  
period of time, e.g. to switch on a light for 20 seconds.  
The Action buttons can trigger an event directly from the Live View page. These are configured  
under Setup > Live View Config > Layout.  
The Snapshot button saves a snapshot of the video image currently being displayed. Right-click on  
the video image to save it in JPEG format on your computer. This button is primarily intended for  
use when the AMC viewer toolbar is not available.  
The AMC (AXIS Media Control) viewer toolbar is only available for Microsoft Internet Explorer. It provides  
the following buttons:  
The Play/Stop button starts and stops the live video stream.  
The Snapshot button saves a snapshot of the video image currently being displayed. The Snapshot  
function and the target directory for saving snapshots can be configured from the AMC Control  
Applet in the Windows Control Panel (Internet Explorer only).  
The record button is used to record the current (MPEG-4) video stream. The location where the image  
file is saved can be specified using the AMC control panel. To enable recording, Select Live View  
Config > Viewer Settings > Enable recording button.  
Click the View Full Screen button to make the video image fill the entire screen area. No other  
windows will be visible. Press Esc (Escape) on the computer keyboard to exit full screen.  
These buttons change the navigation mode. Selecting Center will move the camera view to center on  
the position that was clicked. Joystick mode will move the camera in the direction indicated by a  
mouse click, relative to the center of the image. The further from the center the image is clicked, the  
greater the movement. These modes can also be selected by right-clicking in the image.  
Note: The snapshot function in MPEG-4 full screen mode will return the image view to the default live view page. Click the View Full  
Screen button to return to Full Screen Mode.  
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AXIS 212 PTZ - The Live View Page  
Pan/Tilt/Zoom controls  
The AXIS 212 PTZ can be controlled by clicking in the image, or by clicking on the Pan/Tilt/Zoom  
bars on the Live View page. These are enabled/disabled for specified users by the administrator  
under System Options > Security > Users > User List.  
Zoom out to overview image will set the camera to the minimum zoom position. Note that when  
in this position, the camera cannot pan or tilt.  
The control panel  
Click the Ctrl panel button to display the control panel. The panel provides buttons for  
switching between PanTilt and ZoomFunc when in Center mode. This controls whether  
the camera should pan/tilt to the position in the image that was clicked. or whether it  
should zoom directly in on that point.  
The Control panel can also show your own shortcut buttons, which are configured from  
Setup > PTZ Configuration > Advanced.  
Note: The scroll wheel on the mouse can also be used to control the zoom.  
AMC audio controls  
The AXIS 212 PTZ can transmit audio to clients using either the built-in microphone or a connected external  
microphone and can play audio received from clients via a connected speaker. There are audio controls for  
controlling the microphone and the client computer’s speaker output. These controls are only available when  
audio is enabled, see AXIS Media Control, on page 9 and Audio Settings, on page 19. See also the AMC User’s  
Click the Speaker and Microphone buttons to switch the sound off and on for the speaker and  
microphone, respectively.  
Use the sliders to control the volume on the speaker and microphone. The volume can be set  
between 0 and 100.  
When using Half-duplex mode, this button toggles between allowing you to speak and listen. The first  
icon indicates that you can talk and the speaker connected to the camera will play your voice. The  
second indicates that you will hear audio from the camera.  
Simplex - Network Camera speaker only - the speaker connected to the AXIS 212 PTZ will play audio  
transmitted from any web client. This mode requires you to use the push to talk button.  
Simplex - Network Camera microphone only - transmits audio from the AXIS 212 PTZ to any web clients.  
This can be used in remote monitoring, web attractions etc., to provide live audio from a monitored situation.  
Note: External microphones and speakers are optional items and are not included with the product.  
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AXIS 212 PTZ - Video Streams  
Video Streams  
The AXIS 212 PTZ provides several different image and video stream formats. The type to use depends on your  
requirements and on the properties of your network.  
The Live View page in the AXIS 212 PTZ provides access to Motion JPEG and MPEG-4 video streams, as well as  
to single JPEG images. Other applications and clients can also access these video streams/images directly,  
without going via the Live View page.  
Stream Types  
Motion JPEG  
This format uses standard JPEG still images for the video stream. These images are then displayed and updated  
at a rate sufficient to create a stream that shows constantly updated motion.  
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and  
access to each and every individual image contained in the stream. The recommended method of accessing  
Motion JPEG live video from the AXIS 212 PTZ is to use the AXIS Media Control (AMC) in Microsoft Internet  
Explorer in Windows.  
Note also that multiple clients accessing Motion JPEG streams can use different image settings.  
MPEG-4  
This is a video compression standard that makes good use of bandwidth, and which can provide high quality  
video streams at less than 1 Mbit/s.  
Note: All clients viewing the MPEG-4 stream must use the same image settings.  
The MPEG-4 standard provides scope for a large range of different coding tools for use by various applications  
in different situations, and the AXIS 212 PTZ provides certain subsets of these tools. These are represented as  
Video object types, which are selected for use with different viewing clients. The supported video object types  
are:  
Simple - sets the coding type to H.263, as used by e.g. QuickTime™  
Advanced Simple - sets the coding type to MPEG-4 Part 2, as used by AMC (AXIS Media Control)  
When using MPEG-4 it is also possible to control the bit rate, which in turn allows the amount of bandwidth  
usage to be controlled. CBR (Constant Bit Rate) is used to achieve a specific bit rate by varying the quality of the  
MPEG-4 stream. When using VBR (Variable Bit Rate), the quality of the video stream is kept as constant as  
possible, at the cost of a varying bit rate.  
Important!  
MPEG-4 is licensed technology. The AXIS 212 PTZ includes one viewing client license. Installing  
additional unlicensed copies of the viewing client is prohibited. To purchase additional licenses, contact  
your Axis reseller.  
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AXIS 212 PTZ - Video Streams  
MPEG-4 protocols and communication methods  
To deliver live streaming video over IP networks, various combinations of transport protocols and broadcast  
methods are employed.  
• RTP (Realtime Transport Protocol) is a protocol that allows programs to manage the real-time transmission of  
multimedia data, via unicast or multicast.  
• RTSP (Real Time Streaming Protocol) serves as a control protocol, to negotiate which transport protocol to  
use for the stream. RTSP is thus used by a viewing client to start a unicast session, see below.  
• UDP (User Datagram Protocol) is a communications protocol that offers limited service for exchanging data  
in a network that uses the Internet Protocol (IP). UDP is an alternative to the Transmission Control Protocol  
(TCP). The advantage of UDP is that it is not required to deliver all data and may drop network packets when  
there is e.g. network congestion. This is suitable for live video, as there is no point in re-transmitting old  
information that will not be displayed anyway.  
• Unicasting is communication between a single sender and a single receiver over a network. This means that  
the video stream goes independently to each user, and each user gets their own stream. A benefit of unicast-  
ing is that if one stream fails, it only affects one user.  
• Multicast is bandwidth-conserving technology that reduces bandwidth usage by simultaneously delivering a  
single stream of information to multiple network recipients. This technology is used primarily on delimited  
networks (intranets), as each user needs an uninterrupted data flow and should not rely on network routers.  
How to stream MPEG-4  
Deciding on the combination of protocols and methods to use depends on your viewing requirements, and on  
the properties of your network.  
RTP+RTSP  
This method (actually RTP over UDP and RTSP over TCP) should be your first consideration for live video,  
especially when it is important to always have an up-to-date video stream, even if some images do get dropped.  
This can be configured as multicast or unicast.  
Multicasting provides the most efficient usage of bandwidth, especially when there are large numbers of clients  
viewing simultaneously. Note however, that a multicast broadcast cannot pass a network router unless the  
router is configured to allow this. It is thus not possible to multicast over e.g. the Internet.  
Unicasting should be used for video-on-demand broadcasting. However, if more and more unicast clients  
connect simultaneously, the server will at some point become overloaded. There is also a maximum of 20  
simultaneous viewers to be considered.  
RTP/RTSP  
This unicast method is RTP tunneled over RTSP. This can be used to exploit the fact that it is relatively simple to  
configure firewalls to allow RTSP traffic.  
RTP/RTSP/HTTP or RTP/RTSP/HTTPS  
These two methods can also be used to traverse firewalls. Firewalls are commonly configured to allow the HTTP  
protocol, thus allowing RTP to be tunneled.  
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AXIS 212 PTZ - Video Streams  
MPEG-4 clients  
AXIS Media Control (AMC)  
The recommended method of accessing live video (MPEG-4 and Motion  
JPEG) from the AXIS 212 PTZ is to use the AXIS Media Control (AMC)  
in Microsoft Internet Explorer in Windows.  
The AMC control panel can be used to configure various video and  
audio settings. Please see the readme file included in the tool for more  
information.  
The AMC control panel is automatically installed on first use, after  
which it can be configured.  
Open the AMC Control Panel from:  
• Windows Control Panel (from the Start menu)  
• Alternatively, right-click the video image in Internet Explorer and  
click Settings in the menu.  
Other MPEG-4 clients  
QuickTime™ & Real Player™  
To access the video stream from e.g. QuickTime™ or Real Player™ the following paths can be used:  
• rtsp://<ip>/mpeg4/media.amp  
• rtsp://<ip>/mpeg4/media.3gp  
Notes: • The AXIS 212 PTZ supports QuickTime 6.5.1 (or later) and Real Player 10.5 (or later)  
• QuickTime adds latency to the video and audio stream (up to 3 seconds)  
• It may be possible to use other players to view the MPEG-4 stream using the paths above, although this is not guaranteed by Axis  
• <ip> = IP address  
Other methods of accessing the video stream  
Video/images from the AXIS 212 PTZ can also be accessed in the following ways:  
• If supported by the client, the AXIS 212 PTZ can use Motion JPEG server push to display video. This option  
maintains an open HTTP connection to the browser and sends data as and when required, for as long as  
required.  
• As single JPEG images in a browser. Enter e.g. the path: http://<ip>/axis-cgi/jpg/image.cgi?resolution=CIF  
• Windows Media Player. This requires AMC and the MPEG-4 decoder to be installed. The paths that can be  
used are listed below, in the order of preference.  
• Unicast via RTP: axrtpu://<ip>/mpeg4/media.amp  
• Unicast via RTSP: axrtsp://<ip>/mpeg4/media.amp  
• Multicast: axrtpm://<ip>/mpeg4/media.amp  
Notes: <ip> = IP address  
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AXIS 212 PTZ - Configuration  
Configuration  
The AXIS 212 PTZ is configured from the setup tools, which are available from the link in the web interface. The  
setup tools can be used by:  
administrators, who have unrestricted access to all the Setup tools  
operators, who have access to the Video & Image, Live View Config and Event Configuration settings  
The descriptions below show examples of the features available in the AXIS 212 PTZ. For details of each setting,  
please refer to the online help available from the setup tools. Click  
to access the online help.  
Accessing the Setup tools  
Follow the instructions below to access the Setup Tools from a browser.  
1. Start your browser and enter the IP address or host name of the camera in the location/address field.  
2. The Live View page is now displayed. Click Setup to display the setup tools.  
Setup tools  
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AXIS 212 PTZ - Configuration  
Video and Image settings  
Image Appearance  
Use these settings to change the image as required. The video image can be fine-tuned by adjusting the  
resolution, compression level, and the white balance.  
The configuration of the video image will affect the camera’s overall performance, depending on how it is used  
and on the available bandwidth. Setting a higher resolution and a lower compression improves video image  
quality, but increases the amount of bandwidth used. Please see the online help for further information on these  
settings.  
Overlay Settings  
Use these settings to include:  
a) an image as an overlay, and/or  
b) the date and time, along with text of your own.  
Text, date and  
time overlay  
Image overlay  
Text overlays are all included on one line at the top or bottom  
of the video image. Image overlays can be placed anywhere in  
the video image.  
upload an overlay image to the AXIS 212 PTZ.  
Video Stream  
Define the maximum video stream time per session in seconds, minutes or hours. When the set time has  
expired, a new stream can be started by refreshing the page in the browser. For unlimited video stream time,  
select the Unlimited radio button. Note that the maximum video stream time does not apply to clients  
connecting via multicast.  
The frame rate allowed to each viewer can also be limited, to reduce bandwidth usage. To allow the highest  
available frame rate, select the Unlimited radio button.  
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AXIS 212 PTZ - Configuration  
For a preview of the image before saving, click Test. When satisfied with the settings, click Save. Please note  
that the preview image will be in JPEG format, even though the settings are valid both for Motion JPEG and  
MPEG-4.  
Overlay Image  
An overlay image is an image included in the video image. Follow these instructions to upload and use an  
overlay image:  
1. Go to Setup > Video & Image > Overlay Image.  
2. To upload the image to the AXIS 212 PTZ, click the Browse button and locate it on your computer or  
server.  
3. Click the Upload button and follow the on-screen instructions.  
4. The image is now available in the Use overlay image drop-down list.  
5. Click Save.  
6. Go to Setup > Video & Image and modify the parameters under Overlay Settings.  
Overlay image requirements:  
Image Formats  
Image Size  
Windows 24-bit BMP (full color)  
Windows 4-bit BMP (16 colors)  
The height and width of the overlay image in  
pixels must be exactly divisible by 4.  
Overlay image requirements:  
• The maximum overlay image size supported by the AXIS 212 PTZ is the same as the maximum image resolu-  
• When a text overlay is also used, this reduces the amount of space available to the overlay image. To keep  
the text readable at lower resolutions, the text overlay occupies proportionally more and more space, i.e., 16  
pixels in height at 640x480, 32 pixels at 320x240 and 64 pixels at 160x120.  
• If the overlay is initially positioned so that part of it is outside the video image, it will be relocated so that it  
appears over the video image, i.e. it is always the entire image that is displayed.  
Please see the online help  
for more information.  
Advanced - Camera Settings  
Lighting Conditions  
To optimize the lighting settings according to your requirements, modify the following settings:  
• Color level - Select color or B/W  
• Brightness - This can be adjusted in the range 0-100  
• Sharpness - Controls the amount of sharpening applied to the image  
Exposure control - This setting is used to adapt to the amount/type of light being used  
Low Light Behavior  
Exposure priority - This defines the balance between image quality and the frame rate. Higher image quality  
may reduce frame rate and increase motion blur. A prioritized frame rate may instead increase image noise.  
Depending on requirements, use this to give higher priority to the image quality or to the frame rate.  
Please see the online help  
for more information on these settings.  
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AXIS 212 PTZ - Configuration  
Advanced - MPEG-4 Settings  
GOV Settings  
The GOV settings control the composition of the MPEG-4 video stream. Setting the length to a high value saves  
considerably on bandwidth. The Cyclic refresh parameter gives a smoother bit rate and can be useful if  
bandwidth is limited.  
Bit Rate Control  
Limiting the maximum bit rate is a good way of controlling the bandwidth used by the MPEG-4 video stream.  
Leaving the Maximum bit rate as unlimited will provide consistently good image quality, but at the expense of  
increased bandwith usage whenever there is more activity in the image. Limiting the bit rate to a defined value  
will prevent excessive bandwidth usage, but images will be lost when the limit is exceeded.  
Note that a maximum bit rate can be used for both variable and constant bit rates.  
The bit rate type can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR will adjust the bit rate  
according to the images' complexity, thus using a lot of bandwidth for a lot of activity in the image and less for  
lower activity in the monitored area.  
CBR allows you to set a fixed Target bit rate that will consume a predictable amount of bandwidth, and which  
will not change whatever happens in the image.  
As the bit rate would usually need to increase for increased image activity, but in this case cannot, the frame  
rate and image quality will be affected negatively. To go some of the way towards compensating for this, it is  
possible to prioritize either the frame rate or the image quality whenever the bit rate would normally need to be  
increased. Not setting a priority means the frame rate and image quality will be affected approximately equally.  
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AXIS 212 PTZ - Audio Settings  
Audio Settings  
The AXIS 212 PTZ can transmit audio to clients using either the built-in microphone or a connected external  
microphone and can play audio received from clients via a connected speaker.  
Note: The speaker connected to the audio output must have a built-in amplifier, e.g. PC speakers.  
Internal  
Client PC  
microphone  
TCP/IP Network  
Internal  
microphone  
An example of a network using AXIS 212 PTZ cameras to transmit audio and video across the network.  
This section describes how to configure the basic audio settings for the AXIS 212 PTZ, e.g. set the  
communication mode and adjust the sound levels in the microphone and speaker connected to the camera.  
Enable Audio  
Check this box to enable audio in the AXIS 212 PTZ.  
Audio Channels  
Half-duplex mode transmits and receives audio in both directions, but only in one direction at a time. This  
means that you must select when to receive or transmit audio with the push-to-talk button. To speak, press and  
hold the button (check that the microphone is not muted). When finished speaking, release the button and you  
will receive audio from the other end of the connection.  
Note that the push-to-talk button is configured from AMC, see AXIS Media Control, on page 9. It is also possible  
to configure the push-to-talk button so that it toggles between speaking and listening modes.  
When selecting Simplex - Network Camera speaker only mode, the speaker connected to the camera will play  
audio, but no audio will be transmitted from the camera to other web clients. This could be used to e.g. provide  
spoken instructions to a person seen in the camera. This mode requires you to use the push-to-talk button.  
Simplex - Network Camera microphone only mode transmits audio only from the AXIS 212 PTZ to web  
clients. It will not receive audio from any other web clients. This can be used in remote monitoring, web  
attractions etc., to provide live audio, as well as video, of a monitored situation.  
When using half-duplex, the Send the sound from the active client to all other clients option transmits the  
audio signal from the client that is talking to all the other clients.  
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AXIS 212 PTZ - Audio Settings  
Audio Input  
Audio from an external microphone or a line source can be connected to the Audio in connector of the AXIS  
212 PTZ. The audio source must be set to Microphone or Line depending on the connected device.  
The Enable microphone power option provides DC power for an external microphone. If using a small electret  
condenser microphone such as a clip-on mic or a PC microphone, this option needs to be enabled.  
Notes: •To prevent unauthorized listening, the internal microphone can be disabled by inserting a plug in the Audio in connector.  
•To use a high impedance dynamic microphone, DC power should not be enabled. DC power will not harm the microphone, but if you are  
uncertain, try switching it off and on. The default value is DC power enabled. To use a professional microphone requiring 48V phantom  
power, you need an external power supply and must use a balanced-unbalanced converter (audio transformer) in between.  
If there are problems with the sound input being too low or high, adjust the input gain for the microphone  
attached to the AXIS 212 PTZ.  
Select the desired audio Encoding format: AAC, G711, or G726.  
Depending on the selected encoding, set the desired audio quality (Bit rate). The settings depend on the  
available bandwidth and the required audio quality.  
The AXIS 212 PTZ can be set to trigger an event if the incoming sound level rises above, falls below or passes  
the set value. The Alarm level is set between 0-100%.  
Audio Output  
If the sound from the speaker is too low or high, adjust the output gain for the active speaker attached to the  
AXIS 212 PTZ.  
When satisfied with the settings, click Save, or click Reset to revert to the previously saved settings.  
Note: To receive synchronized video and audio, it is recommended that the time settings in the camera and client PC are synchronized with an  
NTP Server. This is enabled in the camera under System Options > Date & Time. Please refer to the help pages for more information.  
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AXIS 212 PTZ - Live View Config  
Live View Config  
Layout  
These are the tools for deciding the layout of the  
Live View page. The layout can be set in 3 ways:  
• Use Axis look - the layout is unchanged.  
• Use custom settings - modify the default page  
with your own colors, images etc. Click the Con-  
figure button and see the following page.  
• Own Home Page - Upload and use your own cus-  
tom page as the default web page. Click the Con-  
figure button and see the following page.  
Use custom settings  
To change the background picture, banner, colors, etc.,  
adjust the settings under Modify the Axis look.  
To use your own file for e.g. a banner, first upload it  
(see the next page) or select External and enter the path  
to the file.  
Upload Own Web Files  
Your own web files, background pictures etc., must first  
be uploaded to the AXIS 212 PTZ in order to be  
available for selection in the Custom Settings setup  
dialog. Once uploaded, the files are shown in the  
drop-down list.  
1. Enter the path to the file, e.g. a file located on  
your workstation or click the Browse button.  
2. Select the user level for the uploaded file. Setting the user access level means that you have complete  
control over which pages can be viewed by which users.  
3. When the path is shown correctly in the text field, click the Upload button.  
All uploaded files are shown in the list in the lower section of the page. To remove a file, check the box provided  
next to it and then click the Remove button.  
• To use your uploaded file, click the radio button and select the file from the drop-down list by Own:  
• To use an external file located somewhere other than in the AXIS 212 PTZ, click the radio button and enter  
the URL by External.  
Note: Unchecking the box for Show setup link removes the link from the camera’s web pages. The setup tools will then only be accessible by  
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AXIS 212 PTZ - Live View Config  
Own Home Page  
To use a previously uploaded web page as the default page, check the  
checkbox, select the page from the drop-down list and click OK.  
User-defined Links  
Enter a descriptive name and enter the URL in the provided field. The  
link will appear on the Live View page.  
User-defined CGI links can be used to issue HTTP API requests, e.g.  
PTZ commands.  
Example:  
1. Check Show custom link 1.  
User-defined links  
2. Enter a descriptive name, e.g. CAM START.  
3. Select the Use as cgi link radio button and enter the cgi link in the  
field:  
4. Check Show custom link 2.  
5. Enter a descriptive name, e.g. CAM STOP.  
6. Select the Use as cgi link radio button and enter the cgi link in the field:  
7. These links will appear in the web interface and can be used to control the PTZ camera.  
For more information on the Axis HTTP API, see the Support / Developer pages on the Axis Website at  
Action Buttons  
These buttons can be used to manually trigger and stop an event from the Live View page. For more  
information, see Event Configuration, on page 26.  
Enabling the display of the Snapshot button allows users to save a snapshot from the video stream by clicking  
the button. This button is mainly intended for use with browsers other than Internet Explorer, or when otherwise  
not using AXIS Media Control (AMC) to view the video stream. AMC provides its own snapshot button.  
Output Buttons  
These buttons can then be used to manually start and stop an event from the Live View page, e.g. to switch a  
light on/off:  
• The Pulse button activates the port for a defined period  
• Active/Inactive displays 2 buttons, one for each action (on/off)  
Default Video Format  
Select the default video format from the drop-down list. Check the box provided to enable video format  
selection on the Live View page.  
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AXIS 212 PTZ - Live View Config  
Default Viewer  
From the drop-down lists, select the default method for viewing video images for your browser. The camera will  
attempt to show the video images in the selected video format and viewer. If this is not possible, the camera will  
override the settings and select the best available combination.  
Browser  
Viewer  
Description  
AMC  
Recommended viewer in Windows Internet Explorer (MPEG-4 / Motion JPEG).  
MPEG-4 only.  
QuickTime  
Java applet  
Windows  
A slower imaging alternative to AMC. Requires one of the following installed on the client:  
Internet Explorer  
JVM (J2SE) 1.4.2 or higher  
JRE (J2SE) 5.0 or higher  
Still image  
Server Push  
QuickTime  
Java applet  
Still image  
Displays still images only. Hit the Refresh button in your browser to view a new image.  
Recommended viewer for other browsers (Motion JPEG).  
MPEG-4 only.  
Other browsers  
A slower imaging alternative to Server Push (Motion JPEG only).  
Displays still images only. Hit the Refresh button in your browser to view a new image.  
Check the Show viewer toolbar box to display e.g. the AXIS Media Control (AMC) or the QuickTime viewer  
toolbar under the video image in your browser.  
Viewer Settings  
Check the Show viewer toolbar box to show the viewer toolbar under the image on the Live View page.  
Uncheck the Enable MPEG-4 decoder installation checkbox to disable the installation of the MPEG-4 decoder  
included with AMC.  
Check the Show crosshair in PTZ joystick mode box to show a red position indicator on the live view page  
when joystick navigation mode is selected.  
Use PTZ joystick mode as default - Sets the PTZ mode to joystick, which can be changed temporarily on the  
PTZ Control Panel, but will default to joystick if this is selected.  
Enable recording button - When enabled, clicking this button will start an MPEG-4 recording.  
Please see the online help for further details.  
HTML Examples  
You can add live video from the AXIS 212 PTZ to your own web site. The camera can transmit a Motion JPEG  
stream to up to 20 simultaneous connections, although an administrator can restrict this to fewer. If MPEG-4 is  
set as video format, multicasting is used and the video stream will be available for an unlimited number of  
viewers connected to the parts of the network where multicast is enabled. Please note that a separate MPEG-4  
license is required for each viewer.  
Select the preferred Video Format from the drop down list. The available options are Motion JPEG, MPEG-4  
using AMC and MPEG-4 using QuickTime.  
The Motion JPEG selection has additional settings for Image type, Image size and other optional settings to  
configure the video stream to suit your Web page.  
Click Update once satisfied.  
The camera generates the required source code for your configuration. Copy this code and paste it into your own  
Web page code.  
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AXIS 212 PTZ - Live View Config  
External Video  
The AXIS 212 PTZ can also display video images from other Axis network cameras and video servers, directly  
on the Live View page. These are known as External Video sources. Once configured, these external video  
sources are available from the drop-down list on the Live View page.  
Click the Add button to open the External Video Source Setup dialog, which is used to make all the necessary  
settings. Enter the IP address or host name of the external video source you wish to add. Depending on the  
external source, select either MPEG-2, MPEG-4 or Motion JPEG as the type of video stream to receive.  
Sequence Mode  
The Live View page can be configured to rotate through selected preset positions and/or external video sources,  
in a set order or randomly.  
Select the desired preset positions/sources and enter the time to display each position. Click Save.  
The Sequence buttons will appear on the Live View page to enable the viewer to start and stop the  
sequence mode. For more information see Preset Positions, on page 25.  
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AXIS 212 PTZ - PTZ Configuration  
PTZ Configuration  
Preset Positions  
A preset position is a pre-defined camera view that  
can quickly and easily be viewed.  
From Preset Position Setup, use the Pan, Tilt and  
Zoom (PTZ) controls to steer the camera to the  
required position. When satisfied with the camera's  
position, enter a descriptive name. This camera  
position is then saved as a preset position.  
The AXIS 212 PTZ will take the exact position when  
the preset's name is selected from the Preset position’s  
drop-down list. Preset positions can be selected in Live  
View, from events and in Sequence mode.  
One position can be set as the Home position, which is  
readily accessible by clicking on the Home button in  
both the Preset Position Setup window and the Live View window. The position's name will have (H) added, e.g.  
Office Entrance (H).  
You can return the AXIS 212 PTZ to the overview image after a set time of viewing a preset position. The  
interval is configurable from 0 seconds (i.e. disabled) to 300 seconds. The default interval is 30 seconds.  
Guard Tour  
A Guard Tour displays the video streams from different preset positions from cameras in the system,  
one-by-one, in a pre-determined order or randomly, and for configurable time periods. Once the preset position  
has been set, and added to the guard tour, the following settings can be made:  
• View Time in seconds or minutes  
• View Order (or Random)  
Advanced - Ctrl Panel  
This allows you to add a shortcut command button to the control panel on the Live View page. This requires the  
URL (path) to the command accessed via the HTTP API. See the online help for more information.  
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AXIS 212 PTZ - Event Configuration  
Event Configuration  
An event in the camera is when an Event Type is activated and causes certain actions to be performed. The  
event type is the set of parameters (or conditions) that specifies how and when which actions will be performed.  
A common event type is when the camera uploads images when an alarm occurs. Many event types use an  
Event Server, to receive uploaded images.  
This section describes how to set up event servers and event types, i.e. how to configure the camera to perform  
certain actions when events (e.g. alarms) occur.  
Terminology  
Event Type - A set of parameters describing how and when the AXIS 212 PTZ should perform certain  
actions. An event type may result in a single event, or it may result in many, all depending on how  
often the conditions governing its behavior are met.  
Triggered Event Type - An event that is activated by a specific internal or external trigger condition.  
For example by motion detection or by an external device such as a door switch or a sensor.  
Scheduled Event Type - An event that runs at a pre-programmed time.  
Action - What occurs when the event triggers, e.g. the upload of video images to an FTP server, email  
notification, etc.  
Event Servers  
Event Servers are used to receive e.g. uploaded image files and/or notification messages. To set up Event server  
connections in your camera, go to Setup > Event Configuration > Event Servers and enter the required  
information for the required server type.  
Server type  
FTP Server  
Purpose  
Information required  
Receives uploaded images  
Descriptive name of your choice  
Network address (IP address or host name)  
User Name and Password (for FTP server)  
Upload path e.g. images/  
Port number  
Use passive mode if there is a firewall between the camera  
and FTP server  
Use temporary file if your FTP server doesn’t allow an existing  
file to be overwritten by a new file with the same name  
HTTP Server  
TCP Server  
Receives notification messages  
Receives uploaded images  
Descriptive name of your choice  
URL (IP address or host name)  
User Name and Password (for HTTP server)  
Proxy address/Proxy port (if required)  
Proxy User Name and Password (if required)  
Receives notification messages  
Descriptive name of your choice  
Network address (IP address or host name)  
User Name and Password (for TCP server)  
Port number  
For details on each setting, please see the online help  
available from each web page.  
When the setup is complete, the connection can be tested by clicking the Test button (the connection test takes  
approximately 10 seconds).  
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AXIS 212 PTZ - Event Configuration  
Configuring Event Types  
An Event Type describes how and when the camera will perform certain actions.  
Example: If somebody passes in front of the camera and an event that  
uses motion detection has been configured to act on this, the camera can  
e.g. record and save images to an FTP server, and/or send a notification  
e-mail to a pre-configured e-mail address with a pre-configured mes-  
sage. Images can be sent as e-mail attachments.  
Triggered Event  
A Triggered event can be activated by e.g:  
• a push button connected to the camera’s input  
port  
• detected movement in a configured motion  
detection window  
• a manually activated action, e.g. from an action button in the web interface  
• audio that is e.g. louder than a specified level  
• on restart (reboot) after e.g. power loss  
How to set up a triggered event  
This example describes how to set up the camera to upload images when e.g the main door is opened:  
1. Click Add triggered on the Event types page.  
2. Enter a descriptive name for the event, e.g. Main door open.  
3. Set the priority - High, Normal or Low (see the online help).  
4. Set the Respond to Trigger... parameters for when the event will be active, e.g. only after office hours.  
5. Select the trigger alternative from the Triggered by... drop-down list, e.g. select Input ports, for a  
sensor connected to the door.  
6. Set the When Triggered... parameters, i.e. define what the camera will do if the main door is opened  
e.g., upload images to an FTP server or send an e-mail notification.  
7. Click OK to save the Event in the Event Types list.  
Please see the online help  
for descriptions of each available option.  
Note: Up to 10 event types can be configured in the camera, and up to 3 of these can be configured to upload images. Files names can be formatted according  
to specific requirements. See File Naming & Date/Time Formats online help.  
Pre-trigger and Post-trigger buffers  
This function is very useful when checking to see what happened immediately before and/or after a trigger, e.g.  
30 seconds before and/or after a door was opened. Check the Upload images checkbox under Event Types >  
Add Triggered... > Triggered by... to expand the web page with the available options. All uploaded images are  
JPEG images.  
Include pre-trigger buffer - contains images stored internally in the server from the time immediately  
preceding the trigger. Check the box to enable the pre-trigger buffer, enter the desired length of time and specify  
the required image frequency.  
Include post-trigger buffer - contains images from the time immediately after the trigger. Configure as for  
pre-trigger.  
Notes: Pre-trigger and Post-trigger buffers will be lost if the connection to the event server fails.  
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AXIS 212 PTZ - Event Configuration  
Continue image upload (unbuffered) - enables the upload of video images for a fixed length of time. Specify  
the length of time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is  
active. Finally, set the desired image frequency to the maximum (the maximum available) or to a specified frame  
rate. The frame rate will be the best possible, but might not be as high as specified, especially if uploading via a  
slow connection.  
Scheduled Event  
A Scheduled event can be activated at preset times, in a repeating pattern on selected weekdays.  
Configuration example:  
1. Click Add scheduled on the Event types page.  
2. Enter a descriptive name for the event, e.g. “Scheduled e-mail upload.”  
3. Set the priority (High, Normal or Low).  
4. Set the Activation Time parameters (24h clock) when the event will be active, e.g. start on Sundays at  
13.00 with a duration of 12 hours.  
5. Set the When Activated... parameters, i.e. set what the camera will do at the specified time, e.g. send  
uploaded images to an e-mail address.  
6. Click OK to save the Event in the Event Types list.  
Please see the online help  
for descriptions of each available option.  
Motion Detection  
Motion detection is used to generate an alarm whenever motion occurs (or stops) in the video image. A total of  
10 Include and/or Exclude windows can be configured.  
Included windows target specific areas within the whole video image  
Excluded windows define areas within an Include window that should be ignored (areas outside  
Include windows are automatically ignored)  
Once configured, the motion detection windows will appear in the list of available triggers, for triggering events.  
Notes: •Using the motion detection feature may decrease the camera’s overall performance.  
•The motion detection functionality is disabled during pan, tilt, zoom movement, and is enabled when you return to the  
overview view.  
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AXIS 212 PTZ - Event Configuration  
Configuring Motion Detection  
1. Click Motion Detection in the Event Configuration menu.  
2. Click the Configure Included Window radio button and click New.  
3. Enter a descriptive name under Window name.  
4. Adjust the size (drag the bottom right-hand corner) and position (click on the text at the top and drag  
to the desired position).  
5. Adjust the Object size, History and Sensitivity profile sliders (see table below for details). Any  
detected motion within an active window is then indicated by red peaks in the Activity window (the  
active window has a red frame).  
6. Click Save.  
To exclude parts of the Include window, click the Configure Excluded Windows button and position the  
Exclude window as required, within the Include window.  
Please see the online help  
for descriptions of each available option.  
Motion Detection Parameters  
The parameters available for motion detection are described briefly here. Please see the online help for complete  
descriptions.  
Parameter  
Size  
History  
Sensitivity  
High  
Only very large objects trigger  
motion detection  
An object that appears in the region will trigger  
the motion detection for a long period  
Ordinary colored objects against ordinary backgrounds  
will trigger the motion detection  
Low  
Even very small objects trigger  
motion detection  
An object that appears in the region will trigger  
motion detection for only a very short period  
Only very bright objects against a dark background will  
trigger motion detection  
Default values Low  
Medium to High  
Medium to High  
Examples:  
Avoid triggering on small objects in the image by selecting a high size level.  
To trigger motion detection as long as there is activity in the area, select a high history level.  
To only detect flashing light, low sensitivity can be selected. In other cases, a high sensitivity level is recommended.  
Port Status  
Under Event Configuration > Port Status there is a list showing the status for the camera’s input and output.  
This is for the benefit of Operators, who have no access to the System Options section.  
Example: If the Normal state for a push button connected to an input is set to Open circuit - as long as the button is not pushed, the state  
is inactive. If the button is pushed, the state of the input changes to active.  
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AXIS 212 PTZ - System Options  
System Options  
Security - Users  
User access control is enabled by default. An administrator can set up other users, by giving these user names  
and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the  
Live View page, as described below:  
Users - the user list displays the authorized users and access levels:  
Viewer - the lowest level of access, which only allows the user access to the Live View page.  
Operator - an Operator can view the Live View page, create and modify event types and adjust certain  
other settings. The Operator does not have access to the Systems Options configuration pages.  
Administrator - an administrator has unrestricted access to the Setup Tools and can determine the regis-  
tration of all other users.  
To add a new user, click the Add... button and see the online help.  
User Settings - check the relevant checkboxes to enable:  
Enable anonymous viewer login - allows any viewer direct access to the Live View page.  
Maximum number of simultaneous viewers - enter a value here to restrict the number of unicast viewers  
accessing the unit. This is useful if you need to save on bandwidth. (Note that all multicast viewers count  
as 1 viewer.)  
Security - IP Address Filtering  
Enable IP Address Filtering to allow or deny access to the AXIS 212 PTZ. Once enabled, the IP addresses in the  
list will be allowed or denied access according to the choice made in the drop-down list Allow/Deny the  
following IP addresses.  
The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP  
addresses). The users from these IP addresses need to be specified in the user list with the appropriate access  
rights. This is done from Setup > System Options > Security > Users.  
Referrals  
To prevent unauthorized clients from including the video stream from the cameras into external Web pages,  
check the Referrals checkbox and enter the IP address or Host name of the computer that hosts the Web pages  
with the included video stream. Several IP addresses/host names can be defined and are separated by semicolons  
(;). This option is only applicable to Motion JPEG video streams.  
Notes: •If the referrals feature is enabled and you wish to also allow normal access to the Live View page, the product's own IP  
address or host name must be added to the list of allowed referrers.  
•Restricting referrers has no effect on an MPEG-4 video stream. To restrict an MPEG-4 stream, IP address filtering must be  
enabled.  
•Restricting referrers is of greatest value when not using IP address filtering. If IP address filtering is used, then the  
allowed referrers are automatically restricted to those allowed IP addresses.  
Security - HTTPS  
The AXIS 212 PTZ supports encrypted browsing using HTTPS.  
A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click the  
Create self-signed Certificate button to install a self-signed certificate. Although self-signed certificates are free  
and offer some protection, true security will only be implemented after the installation of a signed certificate  
issued by a certificate authority.  
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AXIS 212 PTZ - System Options  
A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate  
Request button. When the signed certificate is returned, click the Install signed certificate button to import the  
certificate. The properties of any certificate request currently resident in the camera or installed can also be  
viewed by clicking the Properties... button. The HTTPS Connection Policy must also be set in the drop-down  
lists to enable HTTPS in the camera.  
For more information, please refer to the online help.  
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AXIS 212 PTZ - System Options  
Security - 802.1x  
IEEE 802.1x is an IEEE standard for port-based Network Admission Control. It provides authentication to  
devices attached to a network port (wired or wireless), establishing a point-to-point connection. If  
authentication fails, access is prevented on the port. 802.1x is based on EAP (Extensible Authentication  
Protocol).  
In a 802.1x enabled network switch, clients equipped with the correct software can be authenticated and  
allowed or denied network access at the Ethernet level.  
Clients and servers in an 802.1x network may need to authenticate each other by some means. In the Axis  
implementation this is done with the help of digital certificates provided by a Certification Authority. These are  
then validated by a third-party entity, such as a RADIUS server, examples of which are Free Radius and  
Microsoft Internet Authentication Service.  
To perform the authentication, the RADIUS server uses various EAP methods/protocols, of which there are  
many. The one used in the Axis implementation is EAP-TLS (EAP-Transport Layer Security).  
The AXIS network video device presents its certificate to the network switch, which in turn forwards this to the  
RADIUS server. The RADIUS server validates or rejects the certificate and responds to the switch, and sends its  
own certificate to the client for validation. The switch then allows or denies network access accordingly, on a  
pre-configured port.  
The authentication process  
Axis video device  
Certificate  
Q: Certificate OK?  
A: OK  
3
2
Q: Certificate OK?  
A: OK  
Network  
switch  
1
4
Certificate  
Authority (CA)  
RADIUS  
server  
Certificate  
Protected network  
1. A CA server provides the required signed certificates.  
2. The Axis video device requests access to the protected network at the network switch. The switch forwards  
the video device’s CA certificate to the RADIUS server, which then replies to the switch.  
3. The switch forwards the RADIUS server’s CA certificate to the video device, which also replies to the  
switch.  
4. The switch keeps track of all responses to the validation requests. If all certificates are validated, the Axis  
video device is allowed access to the protected network via a pre-configured port.  
RADIUS  
RADIUS (Remote Authentication Dial In User Service) is an AAA (Authentication, Authorization and  
Accounting) protocol for applications such as network access or IP mobility. It is intended to work in both local  
and roaming situations.  
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AXIS 212 PTZ - System Options  
CA servers  
In cryptography, a Certification Authority (CA) is an entity that provides signed digital certificates for use by  
other parties, and thus acts a trusted third party.  
There are many commercial CA’s that charge for their services. Institutions and governments may have their  
own CA, and there are free CA’s available.  
Date & Time  
Current Server Time - displays the current date and time (24h clock). The time can be displayed in 12h clock  
format in the Overlay (see below).  
New Server Time - Select your time zone from the drop-down list. If you want the server clock to automatically  
adjust for daylight savings time, select Automatically adjust for daylight saving time changes.  
From the Time Mode section, select the preferred method to use for setting the time:  
Synchronize with computer time - sets the time from the clock on your computer.  
Synchronize with NTP server - the camera will obtain the time from an NTP server every 60 minutes.  
Set manually - this option allows you to manually set the time and date.  
Note: If using a host name for the NTP server, a DNS server must be configured under TCP/IP settings.  
See Network > TCP/IP below.  
Date & Time Format Used in Images - specify the formats for the date and time (12h or 24h) displayed in the  
video streams.  
Use the predefined formats or use your own custom date and time formats. See Advanced File Naming &  
Date/Time Formats in the online help  
for information on how to create your own file formats.  
Network - Basic TCP/IP Settings  
IP Address Configuration  
The AXIS 212 PTZ supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously,  
and at least one version must always be enabled.  
When using IPv4, the IP address can be set automatically via DHCP, or a static IP address can be set manually.  
If IPv6 is enabled, your camera will receive an IP address according to the configuration in the network router.  
There are also options for setting up notification of changes in the IP address, and for using the AXIS Internet  
Dynamic DNS Service. For more information on setting the IP address, please see the online help.  
Notes: • To receive notification whenever the camera’s IP address changes (via e.g. DHCP), configure the options for notification of IP address  
change. See Services below.  
• Alternatively, if your DHCP server can update a DNS server, you can access the AXIS 212 PTZ by host name which is always the same,  
regardless of the IP address.  
Services  
Enable ARP/Ping setting of IP address - The IP address can be set using the ARP/Ping method, which associates  
the unit's MAC address with an IP address. Check this box to enable the service. Leave disabled to prevent  
unintentional resetting of the IP address.  
Notes: • The ARP/Ping service is automatically disabled 2 minutes after the unit is started, or as soon as an IP address is set.  
• Pinging the unit will still be possible when this service is disabled.  
Options for notification of IP address change - if the IP address for the camera changes, e.g. automatically by  
DHCP, you can choose to be notified of the change. Click Settings... and enter the required information.  
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AXIS 212 PTZ - System Options  
AXIS Internet Dynamic DNS Service - use the AXIS Internet Dynamic DNS service to assign a host name for  
easy access to your AXIS 212 PTZ Network Camera (requires Internet access).  
Click Settings... to register your AXIS 212 PTZ with the Axis Internet Dynamic DNS service, or to modify the  
existing settings (requires access to the Internet). The domain name currently registered at the Axis Internet  
Dynamic DNS service for your product can be removed at any time.  
For more information, please refer to the online help.  
Network - Advanced TCP/IP Settings  
DNS Configuration  
DNS (Domain Name Service) provides the translation of host names to IP addresses on your network.  
Obtain DNS server address via DHCP - automatically use the DNS server settings provided by the DHCP server.  
Click the View button to see the current settings.  
Use the following DNS server address - enter the desired DNS server by specifying the following:  
Domain name - enter the domain(s) to search for the host name used by the AXIS 212 PTZ. Multiple  
domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified  
Domain Name, e.g. myserver is the host name in the Fully Qualified Domain Name  
myserver.mycompany.com where mycompany.com is the Domain name.  
Primary DNS server - enter the IP address of the primary DNS server.  
Secondary DNS server - will be used if the primary DNS server is unavailable.  
Domain name - enter the domain(s) to search for the host name used by the AXIS 212 PTZ. Multiple domains  
can be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, e.g.  
myserver is the host name in the Fully Qualified Domain Name myserver.mycompany.com where  
mycompany.com is the Domain name.  
DNS servers - enter the IP addresses of the primary and secondary DNS servers.  
NTP Configuration  
Obtain NTP server address via DHCP - check this radio button to automatically look up and use the NTP server  
settings as provided by DHCP. Click the View button to see the current settings.  
Use the following NTP server address - to make manual settings, check this radio button and enter the host  
name or IP address of the NTP server.  
Host Name Configuration  
The AXIS 212 PTZ can be accessed using a host name, instead of an IP address. The host name is usually the  
same as the assigned DNS Name. It is always the first part of a Fully Qualified Domain Name and is always one  
word, with no period. For example, myserver is the host name in the Fully Qualified Domain Name  
myserver.mycompany.com.  
Enabling dynamic DNS updates allows you to alias a dynamic IP address to a static host name, allowing your  
computer to be more easily accessed from various locations on the Internet. Outside users can always access  
your server using the associated DNS name regardless of the WAN IP. The DNS server used by the user and/or  
the DNS server responsible for the domain in use must support RFC2136 and allow updates from the camera.  
The TTL (Time To Live) value determines how long (in seconds) the reply from the DNS server should be  
remembered when checking that the domain name for the registered IP address is still valid.  
Link-Local IPv4 Address  
Link-Local Address is enabled by default and assigns the AXIS 212 PTZ with an additional IP address for the  
UPnP protocol. The AXIS 212 PTZ can have both a Link-Local IP and a static/DHCP IP address at the same time  
- these will not affect each other. See Network - UPnP™, on page 37.  
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AXIS 212 PTZ - System Options  
HTTP  
The default HTTP port number (80) can be changed to any port within the range 1024-65535. This is useful for  
e.g. simple security port mapping.  
HTTPS  
The default HTTPS port number (443) can be changed to any port within the range 1024-65535. HTTPS is used  
to provide encrypted web browsing.  
NAT traversal (port mapping)  
A broadband router allows devices on a private network (LAN) to share a single connection to the Internet. This  
is done by forwarding network traffic from the private network to the “outside” i.e. the Internet. Security on the  
private network (LAN) is increased since most broadband routers are pre-configured to stop any attempts to  
access the private network (LAN) from the public network/Internet.  
Use NAT traversal when your AXIS 212 PTZ is located on an intranet (LAN) and you wish to make it available  
from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an  
external HTTP port in the NAT router will be forwarded to the camera.  
LAN (intranet)  
WAN (internet)  
Broadband  
(NAT)  
router  
ISP  
Notes: • For NAT traversal to work, this must also be supported by the broadband router.  
• The broadband router has many different names: “NAT router”, “Network router“, Internet Gateway”, “Broadband sharing device” or  
“Home firewall” but the essential purpose of the device is the same.  
Enable/Disable - When enabled, the AXIS 212 PTZ will attempt to configure port mapping in a NAT router on  
your network, using UPnP™. Note that UPnP™ must be enabled in the camera (see System Options > Network >  
UPnP).  
AXIS Internet Dynamic DNS Service - Use this free service to assign a host name (user-friendly name) for easy  
access to your camera. If the IP address of the camera or NAT router changes, the AXIS Internet Dynamic DNS  
Service will automatically be updated with the new IP address.  
Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address  
for the router in the field provided.  
If a router is not manually specified, the AXIS 212 PTZ will automatically search for NAT routers on your  
network. If more than one router is found, the default router will be selected.  
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in  
the field provided. If no port is entered here a port number will automatically be selected when NAT traversal is  
enabled.  
Notes: • An alternative HTTP port can be used/be active even if NAT traversal is disabled. This is useful if e.g. your NAT router does not support  
UPnP and you need to manually configure port forwarding in the NAT router.  
• If a manually selected port is already in use, another will automatically be selected.  
• When the port is selected automatically it will be displayed in this field. This can be changed by entering a new port number and clicking  
Save.  
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AXIS 212 PTZ - System Options  
FTP  
The FTP server running in the AXIS 212 PTZ enables the upload of e.g. new firmware, user applications, etc.  
Check the box to enable the service.  
RTSP  
The RTSP protocol allows a connecting client to start an MPEG-4 stream. Enter the RTSP port number to use.  
The default setting is 554.  
Network Traffic  
The default connection setting is Auto-negotiate, which means that the correct speed is automatically selected.  
If necessary, you can set the connection speed by selecting it from the drop-down list: 10BaseT (Half/Full  
Duplex), or 100BaseTX (Half/Full Duplex).  
Maximum bandwidth - Specify, in Mbit/s or Kbit/s, the maximum bandwidth that the AXIS 212 PTZ is allowed  
to use on your network. This is a useful function when connecting the AXIS 212 PTZ to busy or heavily loaded  
networks. The default setting is Unlimited. For more information, please refer to the online help.  
Network - SOCKS  
SOCKS is a networking proxy protocol. The AXIS 212 PTZ can be configured to use a SOCKS server to reach  
networks on the other side of a firewall/proxy server. This functionality is useful if the AXIS 212 PTZ is located  
on a local network behind a firewall, but notifications, uploads, alarms, etc., need to be sent to a destination  
outside the local network (e.g. to the Internet).  
Network - QoS (Quality of service)  
Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to selected traffic  
on a network. Quality can be defined as e.g. a maintained level of bandwidth, low latency, no packet losses, etc.  
The main benefits of a QoS-aware network can be summarized as:  
• the ability to prioritize traffic and thus allow critical flows to be served before flows with lesser prior-  
ity.  
• greater reliability in the network, thanks to the control of the amount of bandwidth an application may  
use, and thus control over bandwidth races between applications.  
The QoS in Axis network video products marks the data packets for various types of network traffic originating  
from the product. This makes it possible for network routers and switches to e.g. reserve a fixed amount of  
bandwidth for these types of traffic. The following types of traffic are marked:  
• live video  
• live audio  
• event/alarm traffic  
• management network traffic  
QoS Settings  
For each type of network traffic supported by your Axis network video product, enter a DSCP (Differentiated  
Services Codepoint) value. This value is used to mark the traffic’s IP header. When the marked traffic reaches a  
network router or switch, the DSCP value in the IP header tells the router or switch which type of treatment to  
apply to this type of traffic, for example, how much bandwidth to reserve for it.  
Note that DSCP values can be entered in decimal or hexadecimal form, but saved values are always shown in  
decimal.  
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AXIS 212 PTZ - System Options  
Network - SMTP (email)  
Enter the host names or addresses for your primary and secondary mail servers in the fields provided, to enable  
the sending of notifications and image/video email messages from the camera to predefined addresses via SMTP.  
If your mail server requires authentication, check the box for Use authentication to log in to this server and  
enter the necessary information.  
Network - SNMP  
The Simple Network Management Protocol (SNMP) allows remote management of network devices. Depending  
on the level of security required, select the version of SNMP to use. The three levels of security are:  
• SNMP V1 - includes no security.  
• SNMP V2c - uses very simple security. The community name can be specified as a password for read or  
read/write access to all supported SNMP objects. The community is the group of network devices using  
SNMP.  
• SNMP V3 - provides encryption and secure passwords. HTTPS must be enabled.  
Network - UPnP™  
The camera includes support for UPnP, which is enabled by default. If also enabled on your computer, the  
camera will automatically be detected and a new icon will be added to “My Network Places.”  
Note: UPnP must also be enabled on your Windows XP or ME computer. To do this, open the Control Panel from the Start Menu and select  
Add/Remove Programs. Select Add/Remove Windows Components and open the Networking Services section. Click Details and then  
select UPnP as the service to add.  
Network - RTP / MPEG-4  
These settings are the port range, IP address, port number (video and audio), and Time-To-Live value to use for  
the video stream(s) in multicast MPEG-4 format. Only certain IP addresses and port numbers should be used for  
multicast streams. For more information, please see the online help.  
Network - Bonjour  
The AXIS 212 PTZ includes support for Bonjour. When enabled, the camera is automatically detected by  
operating systems and clients that support Bonjour.  
Ports & Devices  
I/O Ports - the pinout, interface support and the control and monitoring functions provided by this connector  
LED Settings  
The Status indicator LED on the front of the camera can be set to flash at a configurable interval (or to not light  
up at all) whenever the unit is accessed. For a listing of all LED behavior, see page 7, or the online help.  
Note that the LED does not flash when the stream is retrieved using MPEG-4 multicast.  
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AXIS 212 PTZ - System Options  
Maintenance  
• Restart - The camera is restarted without changing any of the settings.  
• Restore - The camera is restarted and most current settings are reset to factory default values. The settings  
that will not be reset are as follows:  
• the boot protocol (DHCP or static)  
• the static IP address  
• the default router  
• the subnet mask  
• Default - The default button should be used with caution. Pressing this will return all of the camera's settings  
to the factory default values (including the IP address)  
Backup - To take a backup of all of the parameters, and any user-defined scripts, click this button. If necessary,  
it will then be possible to return to the previous settings, if settings are changed and there is unexpected  
behavior.  
Restore - Click the Browse button to locate the saved backup file (see above) and then click the Restore button.  
The settings will be restored to the previous configuration.  
Note: Backup and Restore can only be used on the same unit running the same firmware. This feature is not intended for the configuration of  
multiple units or for firmware upgrades.  
Support  
The support overview page provides valuable information on troubleshooting and contact information.  
System Overview - Provides a quick look over the camera’s status and settings. Information that can be found  
here includes the camera’s Firmware version, IP address, Security, Event and Image settings and Recent log  
items. Many of the captions are also links to the proper Setup page to conveniently make adjustments in the  
cameras settings.  
Logs & Reports - When contacting Axis support, please be sure to provide a valid Server Report with your  
query.  
View Information - The Log file, the Server Report and the Parameter List all provide valuable information for  
troubleshooting and when contacting Axis support.  
Configuration  
Log Level for Log Files - From the drop-down list, select the level of information to be added to the Log file.  
Log Level for Email - From the drop-down list, select the level of information to send as email and enter the  
destination email address.  
Advanced  
Scripting - This is a powerful and advanced function that enables the use of custom scripts.  
Caution!  
Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does  
cause problems, reset the unit to its factory default settings. A backup file may be of use to return the unit  
to its latest configuration.  
Axis strongly recommends that you do not use this function unless you fully understand the  
consequences. Axis support does not provide assistance for problems with customized scripts.  
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AXIS 212 PTZ - System Options  
Plain Config - This function is for the advanced user with experience of Axis network camera configuration. All  
parameters can be set and modified from this page. Help is available from the standard help pages.  
Resetting to the Factory Default Settings  
To reset the camera to the original factory default settings, go to the System Options > Maintenance web page  
(as described in Maintenance, on page 38) or use the Control button on the underside of the camera (see page 6)  
as described below:  
Using the Control Button  
To reset the camera to the factory default settings using the Control Button:  
1. Disconnect the power adapter.  
2. Press and hold the Control button while reconnecting the power.  
3. Keep the Control button pressed until the Status Indicator color changes to amber (this may take up to  
15 seconds).  
4. Release the Control button.  
5. When the Status Indicator changes to Green (which may take up to 1 minute), the process is complete  
and the camera has been reset. The unit will now have the default IP address 192.168.0.90  
Note: Resetting to the factory default settings using the Control Button will cause all parameters (including the IP address) to be reset. Refer  
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AXIS 212 PTZ - The I/O Terminal Connector  
The I/O Terminal Connector  
Pinout and Interface  
The 4-pin I/O terminal connector provides the interface to:  
• 1 transistor output  
• 1 digital input  
• Auxiliary power  
• Ground (GND)  
The terminal connector is used in applications for e.g. motion detection, event triggering, time lapse recording,  
alarm notification via email, image storage to FTP locations, etc.  
Input - for connecting e.g. a push button. If the button is pressed, the state changes and the input  
becomes active (shown under Event Configuration > Port Status).  
Output - connects e.g. an alarm device that can be activated by Output buttons on the Live View page,  
or by an Event Type. The output will show as active (Event Configuration > Port Status) if the alarm  
device is activated.  
I/O terminal connector:  
Pin  
Function  
Description  
1
2
GND  
Ground  
Can be used to power auxiliary equipment, max 50mA.  
3.3V DC  
3
4
Digital Input  
Connect to GND to activate, or leave floating (or unconnected) to deactivate.  
Transistor Output  
With a maximum load of 50mA and a maximum voltage of 24V DC, this output has an open-collector NPN tran-  
sistor with the emitter connected to the GND pin. If used with an external relay, a diode must be connected in  
parallel with the load, for protection against voltage transients.  
Connect input/output devices to the camera as follows:  
I/O terminal  
connector  
1. Attach the cables for the device securely to the supplied  
green connector block.  
2. Once the cables are connected, push the connector block into  
the green terminal connector on the camera.  
AXIS 212 PTZ  
1
2
o
o
o
o
3.3V, max. 50mA  
e.g.  
doorbell  
z
3
4
Terminal Connectors - Schematics  
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AXIS 212 PTZ - Troubleshooting  
Troubleshooting  
Checking the Firmware  
Firmware is software that determines the functionality of the AXIS 212 PTZ. One of your first actions when  
troubleshooting a problem should be to check the currently installed firmware version. The latest version may  
contain a correction that fixes your particular problem. The current firmware version in your camera can be  
seen on the page Setup > Basic Configuration.  
Upgrading the Firmware  
When you upgrade the firmware with a file from the Axis Web site, your camera will receive the latest available  
functionality. Always read the upgrade instructions and release notes available with each new release, before  
updating the firmware.  
1. Save the firmware file to your computer. The latest version of the firmware is available free of charge  
from the Axis Web site at www.axis.com/techsup  
2. Go to Setup > System Options > Maintenance in the camera’s Web pages.  
3. In the Upgrade Server section, browse to the desired firmware file on your computer. Click Upgrade.  
Notes: •Preconfigured and customized settings will be saved when the firmware is upgraded (as long as the same features are  
available in the new firmware) although this is not guaranteed by Axis Communications.  
•After starting the upgrade process, always wait at least 5-10 minutes before restarting the camera, even if you suspect  
the upgrade has failed.  
•Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user.  
The software tool AXIS Camera Management can be used for multiple upgrades. Please visit the Axis website at  
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AXIS 212 PTZ - Troubleshooting  
Emergency Recovery Procedure  
If power or the network connection to the camera is lost during the upgrade, the process will fail and the unit  
will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the  
steps below. The serial number is found on the label attached to the bottom of the camera.  
1. UNIX/Linux - From the command line, type the following:  
arp -s <IP address of camera> <Serial number> temp  
ping -s 408 <IP address of camera>  
Windows - From a command/DOS prompt, type the following:  
arp -s <IP address of camera> <Serial number>  
ping -l 408 -t <IP address of camera>  
2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.  
3. Open a browser and type in the camera’s IP address. In the page that appears, use the Browse button to  
select the upgrade file to use, e.g. axis212ptz.bin. Then click the Load button to restart the upgrade process.  
4. After the upgrade has completed (1-10 minutes), the unit will automatically restart and show a steady green  
on the Power and Status LEDs and flashing green or amber on the Network LED.  
5. Referring to the installation guide, reinstall the camera.  
If the emergency recovery procedure does not get the camera up and running again, please contact Axis support  
Axis Support  
If you contact Axis support, please help us to help you solve your problems, by providing the server report, the  
log file and a brief description of the problem.  
Server Report - go to Setup > System Options > Support Overview. The server report contains important  
information about the server and its software, as well as a list of the current parameters.  
The Log file is available from Setup > System Options > Logs & Reports. The Log file records events in the unit  
since the last system restart and can be a useful diagnostic tool when troubleshooting.  
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AXIS 212 PTZ - Troubleshooting  
Symptoms, Possible Causes and Remedial Actions  
Problems setting the IP address  
When using ARP/Ping  
Try the installation again. The IP address must be set within two minutes after power has been applied to the  
camera. Ensure the Ping length is set to 408. See the Installation Guide.  
The camera is located on a different subnet  
If the IP address intended for the camera and the IP address of your computer are located on different subnets,  
you will not be able to set the IP address. Contact your network administrator to obtain an appropriate IP  
address.  
The IP address is being used by another device Disconnect the camera from the network. Run the Ping command. (In a Command/DOS window, type ping and  
the IP address of the unit).  
If you receive: Reply from <IP address>: bytes = 32; time = 10 ms..... - this means that the IP address may  
already be in use by another device on your network. You must obtain a new IP address and reinstall the unit.  
If you see: Request timed out - this means that the IP address is available for use with your camera. In this case,  
check all cabling and reinstall the unit.  
Possible IP address conflict with another device The static IP address in the camera is used before the DHCP server sets a a dynamic address. This means that if  
on the same subnet  
the same default static IP address is also used by another device, there may be problems accessing the camera.  
To avoid this, set the static IP address to 0.0.0.0.  
The camera cannot be accessed from a browser  
The IP address has been changed by DHCP  
1) Move the camera to an isolated network or to one with no DHCP or BOOTP server. Set the IP address again,  
using the AXIS IP Utility (see the Installation Guide) or the ARP/Ping commands.  
2) Access the unit and disable DHCP in the TCP/IP settings. Return the unit to the main network. The unit now  
has a fixed IP address that will not change.  
3) As an alternative to 2), if dynamic IP address via DHCP or BOOTP is required, select the required service and  
then configure IP address change notification from the network settings. Return the unit to the main network.  
The unit will now have a dynamic IP address, but will notify you if the address changes.  
Other networking problems  
Test the network cable by connecting it to another network device, then Ping that device from your workstation.  
See the instructions above.  
Camera is accessible locally, but not externally  
Broadband router configuration  
To configure your broadband router to allow incoming data traffic to the camera: Enable the NAT-traversal fea-  
ture which will attempt to automatically configure the router to allow access to the camera.  
This is enabled from Setup > System Options > Network > TCP/IP Advanced.  
Firewall protection  
Check the Internet firewall with your system administrator.  
Check if you need to configure the default router settings.  
Default routers required  
Problems with the MPEG-4 format  
No MPEG-4 displayed in the  
client  
Check that the correct network interface is selected in the AMC control panel applet (network tab).  
Check that the relevant MPEG-4 connection methods are enabled in the AMC control panel applet (network  
tab).  
In the AMC control applet, select the MPEG-4 tab and click the button Set to default MPEG-4 decoder.  
No multicast MPEG-4 displayed in the client  
Check with your network administrator that the multicast addresses used by the  
camera are valid for your network.  
Check with your network administrator to see if there is a firewall preventing viewing.  
Multicast MPEG-4 only accessible by local cli- Check if your router supports multicasting, or if the router settings between the client and the server need to be  
ents  
configured. The TTL (Time To Live) value may need to be increased.  
Poor rendering of MPEG-4 images  
Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.  
If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video  
Rendering from the MPEG-4 tab in the AMC control panel applet.  
Ensure that your graphics card is using the latest device driver. The latest drivers can usually be downloaded  
from the manufacturer's web site.  
Color saturation is different in MPEG-4 and  
Motion JPEG  
Modify the settings for your graphics adapter. Please see the adapter's documentation for more information.  
Lower frame rate than expected  
Reduce number of applications running on the client computer.  
Check with the system administrator that there is enough bandwidth available. See also the online help.  
Check in the AMC control panel applet (MPEG-4 tab) that video processing is not set to Decode only I frames.  
Lower the image resolution.  
Lost or poor images in pre-trigger buffer  
(MPEG-4 video stream)  
Make sure that Cyclic refresh under Setup > Video & Image > Advanced > MPEG-4  
is disabled.  
Image degeneration  
Decrease the GOV length, see the online help for more information.  
Check that you are using an AXIS PS-H power supply.  
The Power indicator is not constantly lit  
Faulty power supply  
The Status indicator LED is flashing red and the camera is inaccessible  
A firmware upgrade has been interrupted or  
the firmware has otherwise been damaged  
See the Emergency Recovery Procedure above.  
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AXIS 212 PTZ - Troubleshooting  
No images displayed on web page  
Problem with AMC  
(Internet Explorer only)  
To enable the updating of video images in Microsoft Internet Explorer, set your browser to allow ActiveX con-  
trols. Also, make sure that AXIS Media Control (AMC) component is installed on your workstation.  
Installation of additional ActiveX component Configure your camera to use a Java applet for updating the video images under  
restricted or prohibited  
Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for more information.  
Video/Image problems, general  
Image too dark or too light  
Check the video image settings. See the online help on Video and Image Settings.  
Decreased image quality in zoomed in view  
The camera requires sufficient light to deliver good image quality in zoomed in view. Better indoor lighting will  
increase image quality.  
Missing images in uploads  
Slow image update  
This can occur when trying to use a larger image buffer than is actually available. Try lowering the frame rate or  
the upload period.  
Configuring, e.g. pre-buffers, motion detection, high-resolution images, high frame rates, etc, will reduce the  
performance of the camera.  
Poor performance  
Poor performance may be caused by e.g. heavy network traffic, multiple users accessing the unit, low perfor-  
mance clients, use of features such as Motion Detection, Event handling, Image rotation other than 180 degrees.  
Poor quality snapshot images  
Screen incorrectly configured on your worksta- In Display Properties, configure your screen to show at least 65000 colors, i.e. at least 16-bit. Using only 16 or  
tion  
256 colors will produce dithering artifacts in the image.  
No Pan Tilt Zoom movement  
Problem with QuickTime  
Browser freezes  
Limited click-in-image functionality in QuickTime, use the pan, tilt, zoom toolbars instead.  
Netscape 7.x or Mozilla 1.4 (or later) can some- Lower the image resolution.  
times freeze on a slow computer  
Problems uploading files  
Limited space  
There is only limited space available for the upload of your own files. Try deleting existing files to free up space.  
Motion Detection triggers unexpectedly  
Changes in luminance  
Motion detection is based upon changes in luminance in the image. This means that if there are sudden changes  
in the lighting, motion detection may be triggered mistakenly. Lower the sensitivity setting to avoid problems  
with luminance.  
No audio  
Incorrect setup  
Check the sound card in the PC. Ensure that the mute button is not pressed and the volume settings are correct.  
No audio or very poor audio quality  
Check that the correct Audio Input source is selected under Setup > Audio > Source. Select Microphone for the  
internal microphone or for a connected external microphone. Select Line for a connected line in source.  
Audio volume too low/high  
Volume settings incorrect  
The volume of the microphone is either too high or too low. Change the volume for the microphone in the tool-  
bar on the Live View page.  
Poor audio quality  
Too many users  
Too many users/clients connected to the camera may affect the sound quality adversely. Try limiting the number  
of clients allowed to connect under Basic Configuration > Users.  
CPU overloaded  
Reduce the number of listeners and viewers and decrease the image resolution and compression.  
Unsynchronized audio and video  
It is recommended that the camera's time setting is synchronized with an NTP Server. This is enabled under Sys-  
tem Options > Date & Time.  
Distorted audio  
Stuttering audio  
Check that the correct Audio Input source is selected under Setup > Audio > Source. Select Microphone for the  
internal microphone or for a connected external microphone. Select Line for a connected line in source.  
Audio break-up (stuttering audio) can be reduced using the Audio Buffer in AXIS Media Control. Right-click the  
video image and select ‘Settings’ and ‘Audio’. A higher audio buffering level will reduce audio break-up, but may  
introduce a noticeable lag in audio transmission.  
For additional assistance, please contact your reseller or see the support pages on the Axis Website at  
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AXIS 212 PTZ - Technical Specifications  
Technical Specifications  
Item  
Specification  
Model  
AXIS 212 PTZ Network Camera  
Image sensor  
Lens  
3.1 Megapixel ½” Micron progressive scan CMOS  
• Fujinon, F1.8, fixed iris  
• Focal length: 2.7mm  
• Focus range: 0.2m - infinity (from front of lens)  
Angle of view  
Zoom  
• Horizontal: 44°-140°  
• Vertical: 35°-105°  
3x, 0.1s from wide to tele  
Minimum  
illumination  
• 10 Lux Wide mode  
• 20 Lux Tele mode  
Pan range  
± 70º instant pan  
± 52º instant tilt  
Tilt range  
Video compression  
• Motion JPEG  
• MPEG-4 Part 2 (ISO/IEC 14496-2) with motion estimation  
• Profiles: Advanced Simple Profile and Simple Profile  
Resolutions  
• 9 resolutions from 640x480 to 160x120 via API  
• 6 selections via configuration Web page  
Frame rate  
Up to 30 frames per second in VGA (Motion JPEG and MPEG-4)  
Video streaming  
• Simultaneous Motion JPEG and MPEG-4  
• Controllable frame rate and bandwidth  
• Constant and variable bit rate (MPEG-4)  
Image settings  
• Compression levels: 100  
• Configurable color level, brightness, sharpness, white balance, exposure control  
• Fine tuning of behavior at low light  
• Overlay capabilities: time, date, text  
Shutter time  
Audio  
1/5s to 1/10000s  
• Half-duplex or simplex  
• Built-in microphone and external microphone/line input  
• Mono audio output (line level) connects to PA system or active speaker with built-in amplifier  
• Audio compression: AAC LC 8-32 kbit/s, G.711 PCM 64 kbit/s, G.726,ADPCM 32 or 24 kbit/s  
Security  
Users  
• Multiple user access levels with password protection  
• IP address filtering  
• HTTPS encryption  
• IEEE 802.1X authentication  
• 20 simultaneous users  
• Unlimited number of users using multicast (MPEG-4)  
Alarm and event  
management  
• Events triggered by built-in multi-window motion detection, audio detection, external inputs or according to a  
schedule  
• Image upload over FTP, email and HTTP  
• Notification over TCP, email, HTTP and external output  
• Pre- and post alarm buffer of 9 MB (approx 5 min of 320x240 resolution video at 4 fps)  
Connectors  
• Ethernet 10BaseT/100BaseTX, RJ-45  
• Mini DC power jack  
• Terminal block for 1 alarm input and 1 output  
• 3.5 mm jack for Mic in (max 80 mVpp) or Line mono input (max 6.4 Vpp)  
• 3.5 mm jack for Line mono output (max 1.3 Vpp) to active speaker  
Casing  
Polycarbonate, tamper-resistant  
Processors and  
memory  
• CPU, video processing and compression: ARTPEC-A  
• RAM: 32 MB  
• Flash memory: 8 MB  
• Battery backed-up real-time clock  
Power  
• 4.9-5.1 V DC max 3.6 W  
• Power over Ethernet (IEEE 802.3af) Class 1 (max 3.84 W)  
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AXIS 212 PTZ - Technical Specifications  
Item  
Specification  
Operating conditions • Temperature: +5 to +40º C (41 – 104 ºF)  
• Humidity: 20-80% RH (non-condensing)  
Installation,  
management and  
maintenance  
• AXIS Camera Management tool on CD and Web-based configuration  
• Configuration of backup and restore  
Video access from  
web browser  
• Camera live view  
• Video recording to file (ASF)  
• Sequence tour for up to 20 PTZ presets or external Axis video sources  
• Customizable HTML pages  
Minimum web  
browsing  
requirements  
• Pentium III CPU 500 MHz or higher, or equivalent AMD  
• 128 MB RAM  
• AGP graphics card, 32 MB RAM  
• Direct Draw  
• Windows XP, 2000  
• DirectX 9.0 or later  
• Internet Explorer 6.x or later  
System integration  
support  
• Open API for application integration including AXIS VAPIX API*, AXIS Media Control SDK*  
• Event trigger data in video stream  
• Quality of Service (QoS) Layer 3, DiffServ Model  
• Embedded Linux operating system  
Supported protocols IPv4/v6, TCP, ICMP, ARP, RTSP, RTP, RTCP, UDP, IGMP, DHCP, DNS, DynDNS, SOCKS, NTP, UPnP, Bonjour, HTTP, HTTPS,  
* This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit (www.openssl.org)  
Included accessories • Installation Guide  
• CD with installation and management tools, demo software and User’s Manual  
• Mounting and connector kits  
• Angled wall mount  
• Power supply PS-H 5.1 V DC  
• MPEG-4 decoder (Windows)  
• MPEG-4/AAC licenses (1 encoder, 1 decoder)  
Video management  
software  
(not included)  
AXIS Camera Station - Surveillance application for viewing, recording and archiving up to 25 cameras  
Approvals  
• EN55024, EN61000-3-2  
• EN61000-3-3  
• FCC Part 15 Subpart B Class B  
• VCCI Class B  
• ICES-003 Class B  
• C-tick AS/NZS CISPR 22  
• EN60950  
• Power supply: UL, CSA  
Dimensions  
78 x 144 x 132 mm (3.0” x 5.6” x 5.2”)  
Weight: 504 g (1.1 lbs)  
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AXIS 212 PTZ - Technical Specifications  
General performance considerations  
When setting up your system, it is important to consider how various settings and situations will affect  
performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame  
rate, and some will affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.  
The following factors are among the most important to consider:  
• High image resolutions and/or lower compression levels result in larger images. Bandwidth affected.  
• Access by large numbers of Motion JPEG and/or unicast MPEG-4 clients. Bandwidth affected.  
• Simultaneous viewing of different streams (resolution, compression, etc.) by different clients. Frame  
rate and bandwidth affected.  
• Accessing both Motion JPEG and MPEG-4 video streams simultaneously. Frame rate and bandwidth  
affected.  
• Heavy usage of event settings affects the camera’s CPU load. Frame rate affected.  
• Enabled motion detection. Frame rate and bandwidth affected.  
• Heavy network utilization due to poor infrastructure. Bandwidth affected  
• Viewing on poorly performing client PC’s lowers perceived performance. Frame rate affected.  
Optimizing your system  
To see the bandwidth and frame rate currently required by the video stream, the AXIS 212 PTZ provides a tool  
that can be used to display these values directly in the video image.  
To do this, special format strings are added as part of a text overlay.  
Simply add #r (average frame rate in fps) and/or #b (average bandwidth  
in kbps) to the overlay.  
For detailed instructions, please see the online help for Video & Image >  
Text Overlay Settings, and the help for File Naming & Date/Time  
Formats.  
Important!  
•The figures displayed here are the values as delivered by the camera. If other restrictions are currently in force, (e.g. band-  
width limitation) these values might not correspond to those actually received by the client.  
•For Motion JPEG, these values will be accurate as long as no frame rate limit has been specified.  
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AXIS 212 PTZ - Technical Specifications  
Bandwidth  
As there are many factors that affect bandwidth, it is very difficult to predict the required amounts. The settings  
that affect bandwidth are:  
• image resolution  
• image compression  
• frame rate  
• MPEG-4 GOV settings  
• bit rate control settings  
• audio settings  
There are also factors in the monitored scene that will affect the bandwidth. These are:  
• amount of motion  
• image complexity  
• lighting conditions  
For MPEG-4, if there is only limited bandwidth available, and if this is more important than the image quality,  
using a constant bit rate (CBR) is recommended. Use a variable bit rate (VBR) if the image quality needs to be  
maintained at a higher level. If supported on the network, consider also using MPEG-4 multicasting, as the  
bandwidth consumption will be much lower.  
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AXIS 212 PTZ - Glossary of Terms  
CIF (Common Intermediate Format) - CIF refers to the analog video  
resolutions 352x288 pixels (PAL) and 352x240 pixels (NTSC). See also  
Resolution.  
Glossary of Terms  
ActiveX - A standard that enables software components to interact with  
one another in a networked environment, regardless of the language(s)  
used to create them. Web browsers may come into contact with ActiveX  
controls, ActiveX documents, and ActiveX scripts. ActiveX controls are  
often downloaded and installed automatically as required.  
Client/Server - Client/server describes the relationship between two  
computer programs in which one program, the client, makes a service  
request from another program, the server, which fulfils the request.  
Typically, multiple client programs share the services of a common  
server program. A web browser is a client program that requests services  
(the sending of web pages or files) from a web server.  
AF (Autofocus) - A system by which the camera lens automatically  
focuses on a selected part of the subject.  
CMOS (Complementary Metal Oxide Semiconductor) - CMOS is a  
widely used type of semiconductor that uses both negative and positive  
circuits. Since only one of the circuit types is on at any given time,  
CMOS chips require less power than chips using just one type of  
transistor. CMOS image sensors also allow processing circuits to be  
included on the same chip, an advantage not possible with CCD sensors,  
which are also much more expensive to produce.  
Angle - The field of view, relative to a standard lens in a 35mm still  
camera, expressed in degrees, e.g. 30°. For practical purposes, this is the  
area that a lens can cover, where the angle of view is determined by the  
focal length of the lens. A wide-angle lens has a short focal length and  
covers a wider angle of view than standard or telephoto lenses, which  
have longer focal lengths.  
ARP (Address Resolution Protocol) - This protocol is used to associate  
an IP address to a hardware MAC address. A request is broadcast on the  
local network to discover the MAC address for an IP address.  
Codec - In communications engineering, a codec is usually a  
coder/decoder. Codecs are used in integrated circuits or chips that  
convert e.g. analog video and audio signals into a digital format for  
transmission. The codec also converts received digital signals back into  
analog format. A codec uses analog-to-digital conversion and  
digital-to-analog conversion in the same chip.  
ARTPEC (Axis Real Time Picture Encoder) - This chip is used for image  
compression.  
ASIC (Application Specific Integrated Circuit) - A circuit designed for  
a specific application, as opposed to a general purpose circuit, such as a  
microprocessor.  
Codec can also mean compression/decompression, in which case it is  
generally taken to mean an algorithm or computer program for reducing  
the size of large files and programs.  
Aspect ratio - A ratio of width to height in images. A common aspect  
ratio used for television screens and computer monitors is 4:3.  
High-definition television (HDTV) uses an aspect ratio of 16:9.  
Compression - See Image Compression.  
Contrast - Defines the degree of difference between the lightest and  
darkest parts of an image or video stream.  
Autoiris (or DC-Iris) - This special type of iris is electrically controlled  
by the camera, to automatically regulate the amount of light allowed to  
enter.  
DC-Iris - This special type of iris is electrically controlled by the  
camera, to automatically regulate the amount of light allowed to enter.  
AVI (Audio Video Interleave) - A video format that supports  
simultaneous playback of audio and video.  
DHCP (Dynamic Host Configuration Protocol) - DHCP is a protocol  
that lets network administrators automate and centrally manage the  
assignment of Internet Protocol (IP) addresses to network devices in a  
network.  
Bitmap - A bitmap is a data file representing a rectangular grid of  
pixels. It defines a display space and color for each pixel (or "bit") in the  
display space. This type of image is known as a "raster graphic." GIF and  
JPEG are examples of image file types that contain bitmaps.  
DHCP uses the concept of a "lease" or amount of time that a given IP  
address will be valid for a computer. The lease time can vary, depending  
on how long a user is likely to require the network connection at a  
particular location.  
Because a bitmap uses this fixed raster method, it cannot easily be  
rescaled without losing definition. Conversely, a vector graphic image  
uses geometrical shapes to represent the image, and can thus be quickly  
rescaled.  
DHCP also supports static addresses for e.g. computers running web  
servers, which need a permanent IP address.  
Bit rate - The bit rate (in kbit/s or Mbit/s) is often referred to as speed,  
but actually defines the number of bits/time unit and not distance/time  
unit.  
DNS (Domain Name System) - DNS is used to locate and translate  
Internet domain names into IP (Internet Protocol) addresses. A domain  
name is a meaningful and easy-to-remember name for an Internet  
easier to remember than 192.0.34.166. The translation tables for domain  
names are contained in Domain name servers.  
Bluetooth - Bluetooth is an open standard for wireless transmission of  
voice and data between mobile devices (PCs, handheld computers,  
telephones and printers).  
Domain Server - Domains can also be used by organizations who wish  
to centralize the management of their (Windows) computers. Each user  
within a domain has an account that usually allows them to log in to  
and use any computer in the domain, although restrictions may also  
apply. The domain server is the server that authenticates the users on the  
network.  
Bonjour - Also known as zero-configuration networking, Bonjour  
enables devices to automatically discover each other on a network,  
without having to enter IP addresses or configure DNS servers. Bonjour  
is a trademark of Apple Computer, Inc.  
AXIS COMMUNICATIONS  
<Product Name> Quick User’s Guide  
Broadband - In network engineering terms, this describes transmission  
methods where two or more signals share the same carrier. In more  
popular terminology, broadband is taken to mean high-speed data  
transmission.  
Duplex - See Full-duplex.  
Ethernet - Ethernet is the most widely installed local area network  
technology. An Ethernet LAN typically uses special grades of twisted  
pair wires. The most commonly installed Ethernet systems are 10BASE-T  
and 100BASE-T10, which provide transmission speeds up to 10 Mbps  
and 100 Mbps respectively.  
CCD (Charged Coupled Device) - This light-sensitive image device used  
in many digital cameras is a large integrated circuit that contains  
hundreds of thousands of photo-sites (pixels) that convert light energy  
into electronic signals. Its size is measured diagonally and can be 1/4",  
1/3", 1/2" or 2/3".  
ETRAX (Ethernet Token Ring AXIS) - Axis' own microprocessor.  
CGI (Common Gateway Interface) - A specification for communication  
between a web server and other (CGI) programs. For example, a HTML  
page that contains a form might use a CGI program to process the form  
data once it is submitted.  
Factory default settings - These are the settings that originally applied  
for a device when it was first delivered from the factory. If it should  
become necessary to reset a device to its factory default settings, this  
will, for many devices, completely reset any settings that were changed  
by the user.  
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AXIS 212 PTZ - Glossary of Terms  
Firewall - A firewall works as a barrier between networks, e.g. between  
IEEE 802.11 - A family of standards for wireless LANs. The 802.11  
standard supports 1 or 2 Mbit/s transmission on the 2.4 GHz band. IEEE  
802.11b specifies an 11 Mbit/s data rate on the 2.4 GHz band, while  
802.11a allows up to 54 Mbit/s on the 5 GHz band.  
a Local Area Network and the Internet. The firewall ensures that only  
authorized users are allowed to access the one network from the other. A  
firewall can be software running on a computer, or it can be a  
standalone hardware device.  
Image compression - Image compression minimizes the file size (in  
bytes) of an image. Two of the most common compressed image formats  
are JPEG and GIF.  
Focal length - Measured in millimeters, the focal length of a camera  
lens determines the width of the horizontal field of view, which in turn is  
measured in degrees.  
Interlacing - Interlaced video is video captured at 50 pictures (known as  
fields) per second, of which every 2 consecutive fields (at half height) are  
then combined into 1 frame. Interlacing was developed many years ago  
for the analog TV world and is still used widely today. It provides good  
results when viewing motion in standard TV pictures, although there is  
always some degree of distortion in the image.  
FTP (File Transfer Protocol) - An application protocol that uses the  
TCP/IP protocols. It is used to exchange files between computers/devices  
on networks.  
Frame - A frame is a complete video image. In the 2:1 interlaced  
scanning format of the RS-170 and CCIR formats, a frame is made up of  
two separate fields of 262.5 or 312.5 lines interlaced at 60 or 50 Hz to  
form a complete frame, which appears at 30 or 25 Hz. In video cameras  
with a progressive scan, each frame is scanned line-by-line and not  
interlaced; most are also displayed at 30 and 25 Hz.  
To view interlaced video on e.g. a computer monitor, the video must first  
be de-interlaced, to produce progressive video, which consists of  
complete images, one after the other, at 25 frames per second. See also  
Progressive scan.  
Frame rate - The frame rate used to describe the frequency at which a  
video stream is updated is measured in frames per second (fps). A higher  
frame rate is advantageous when there is movement in the video stream,  
as it maintains image quality throughout.  
IP (Internet Protocol) - The Internet Protocol is a method transmitting  
data over a network. Data to be sent is divided into individual and  
completely independent "packets." Each computer (or host) on the  
Internet has at least one address that uniquely identifies it from all  
others, and each data packet contains both the sender's address and the  
receiver's address.  
Full-duplex - Transmission of data in two directions simultaneously. In  
an audio system this would describe e.g. a telephone systems.  
Half-duplex also provides bi-directional communication, but only in one  
direction at a time, as in a walkie-talkie system. See also Simplex.  
The Internet Protocol ensures that the data packets all arrive at the  
intended address. As IP is a connectionless protocol, which means that  
there is no established connection between the communication  
end-points, packets can be sent via different routes and do not need to  
arrive at the destination in the correct order.  
Gain - Gain is the amplification factor and the extent to which an  
analog amplifier boosts the strength of a signal. Amplification factors  
are usually expressed in terms of power. Decibel (dB) is the most  
common way of quantifying the gain of an amplifier.  
Once the data packets have arrived at the correct destination, another  
protocol - Transmission Control Protocol (TCP) - puts them in the right  
order. See also TCP.  
Gateway - A gateway is a point in a network that acts as an entry point  
to another network. In a corporate network for example, a computer  
server acting as a gateway often also acts as a proxy server and a  
firewall server. A gateway is often associated with both a router, which  
knows where to direct a given packet of data that arrives at the gateway,  
and a switch, which furnishes the actual path in and out of the gateway  
for a given packet.  
IP Address - An IP address is simply an address on an IP network used  
by a computer/device connected to that network. IP addresses allow all  
the connected computers/devices to find each other and to pass data  
back and forth.  
To avoid conflicts, each IP address on any given network must be  
unique. An IP address can be assigned as fixed, so that it does not  
change, or it can be assigned dynamically (and automatically) by DHCP.  
GIF (Graphics Interchange Format) - GIF is one of the most common  
file formats used for images in web pages. There are two versions of the  
format, 87a and 89a. Version 89a supports animations, i.e. a short  
sequence of images within a single GIF file. GIF89a can also be specified  
for interlaced presentation.  
An IP address consists of four groups (or quads) of decimal digits  
separated by periods, e.g. 130.5.5.25. Different parts of the address  
represent different things. Some part will represent the network number  
or address, and some other part will represent the local machine address.  
GOV (Group Of VOPs) - A group of VOPs is the basic unit of an  
MPEG-4 video stream. The GOV contains different types and numbers of  
VOPs (I-VOPs, P-VOPs, etc.) as determined by the GOV length and GOV  
structure. See also VOP.  
See also IP (Internet Protocol).  
I-VOP - See VOP.  
JPEG (Joint Photographic Experts Group) - Together with the GIF file  
format, JPEG is an image file type commonly used on the web. A JPEG  
image is a bitmap, and usually has the file suffix '.jpg' or ".jpeg." When  
creating a JPEG image, it is possible to configure the level of  
compression to use. As the lowest compression (i.e. the highest quality)  
results in the largest file, there is a trade-off between image quality and  
file size.  
GOV length - The GOV length determines the number of images (VOPs)  
in the GOV structure. See also GOV and VOP.  
GOV structure - The GOV structure describes the composition of an  
MPEG-4 video stream, as regards the type of images (I-VOPs or P-VOPs)  
included in the stream, and their internal order. See also GOV and VOP.  
AXIS COMMUNICATIONS  
<Product Name> Quick User’s Guide  
Half-duplex - See Full-duplex.  
HTML (Hypertext Markup Language) - HTML is the set of "markup"  
symbols or codes inserted in a file intended for display in web browser.  
The markup tells the browser how to display the page's words and  
images for the user.  
kbit/s (kilobits per second) - A measure of the bit rate, i.e. the rate at  
which bits are passing a given point. See also Bit rate.  
LAN (Local Area Network) - A LAN is a group of computers and  
associated devices that typically share common resources within a  
limited geographical area.  
HTTP (Hypertext Transfer Protocol) - HTTP is the set of rules for  
exchanging files (text, graphic images, sound, video, and other  
multimedia files) on the web. The HTTP protocol runs on top of the  
TCP/IP suite of protocols.  
Linux - Linux is an open source operating system within the Unix  
family. Because of its robustness and availability, Linux has won  
popularity in the open source community and among commercial  
application developers.  
Hub - A (network) hub is used to connect multiple devices to the  
network. The hub transmits all data to all devices connected to it,  
whereas a switch will only transmit the data to the device it is  
specifically intended for.  
MAC address (Media Access Control address) - A MAC address is a  
unique identifier associated with a piece of networking equipment, or  
more specifically, its interface with the network. For example, the  
network card in a computer has its own MAC address.  
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AXIS 212 PTZ - Glossary of Terms  
Manual iris - This is the opposite to an auto iris, i.e. the camera iris  
must be adjusted manually to regulate the amount of light allowed to  
reach the image sensor.  
host at that address is responding normally. Ping can be run from e.g.  
the Windows Command prompt or the command line in UNIX.  
Pixel - A pixel is one of the many tiny dots that make up a digital  
image. The color and intensity of each pixel represents a tiny area of the  
complete image.  
Mbit/s (Megabits per second) - A measure of the bit rate, i.e. the rate at  
which bits are passing a given point. Commonly used to give the "speed"  
of a network. A LAN might run at 10 or 100 Mbit/s. See also Bit rate.  
PoE (Power over Ethernet) - Power over Ethernet provides power to a  
network device via the same cable as used for the network connection.  
This is very useful for IP-Surveillance and remote monitoring  
applications in places where it may be too impractical or expensive to  
power the device from a power outlet.  
Monitor - A monitor is very similar to a standard television set, but  
lacks the electronics to pick up regular television signals.  
Motion JPEG - Motion JPEG is a simple compression/decompression  
technique for networked video. Latency is low and image quality is  
guaranteed, regardless of movement or complexity of the image. Image  
quality is controlled by adjusting the compression level, which in turn  
provides control over the file size, and thereby the bit rate.  
PPP (Point-to-Point Protocol) - A protocol that uses a serial interface  
for communication between two network devices. For example, a PC  
connected by a phone line to a server.  
High-quality individual images from the Motion JPEG stream are easily  
extracted. See also JPEG.  
PPTP (Point-to-Point Tunnelling Protocol) - A protocol (set of  
communication rules) that allows corporations to extend their own  
corporate network through private "tunnels" over the public Internet. In  
this way a corporation can effectively use a WAN (Wide Area Network)  
as a large single LAN (Local Area Network). This kind of interconnection  
is known as a virtual private network (VPN). See also VPN.  
Megapixel - See Pixel.  
MPEG (Moving Picture Experts Group) - The Moving Picture Experts  
Group develops standards for digital video and audio compression. It  
operates under the auspices of the International Organization for  
Standardization (ISO). The MPEG standards are an evolving series, each  
designed for a different purpose.  
Pre/post alarm images - The images from immediately before and after  
an alarm. These images are stored in a buffer for later retrieval.  
Progressive scan - Progressive scan, as opposed to interlaced video,  
scans the entire picture, line by line every sixteenth of a second. In other  
words, captured images are not split into separate fields as in interlaced  
scanning.  
MPEG-2 - MPEG-2 is the designation for a group of audio and video  
coding standards, and is typically used to encode audio and video for  
broadcast signals, including digital satellite and Cable TV. MPEG-2, with  
some modifications, is also the coding format used by standard  
commercial DVD movies.  
Computer monitors do not need interlace to show the picture on the  
screen, but instead show them progressively, on one line at a time in  
perfect order, i.e. 1, 2, 3, 4, 5, 6, 7 etc., so there is virtually no  
"flickering" effect. In a surveillance application, this can be critical when  
viewing detail within a moving image, such as a person running. A  
high-quality monitor is required to get the best from progressive scan.  
See also Interlacing.  
MPEG-4 - MPEG-4 is a group of audio and video coding standards and  
related technology. The primary uses for the MPEG-4 standard are web  
(streaming media) and CD distribution, conversational (videophone), and  
broadcast television.  
Most of the features included in MPEG-4 are left to individual  
developers to decide whether to implement them or not. This means that  
there are probably no complete implementations of the entire MPEG-4  
set of standards. To deal with this, the standard includes the concept of  
"profiles" and "levels", allowing a specific set of capabilities to be  
defined in a manner appropriate for a subset of applications.  
Protocol - A special set of rules governing how two entities will  
communicate. Protocols are found at many levels of communication,  
and there are hardware protocols and software protocols.  
Proxy server - In an organization that uses the Internet, a proxy server  
acts as an intermediary between a workstation user and the Internet.  
This provides security, administrative control, and a caching service.  
Any proxy server associated with a gateway server, or part of a gateway  
server, effectively separates the organization’s network from the outside  
network and the local firewall. It is the firewall server that protects the  
network against outside intrusion.  
Multicast - Bandwidth-conserving technology that reduces bandwidth  
usage by simultaneously delivering a single stream of information to  
multiple network recipients.  
Multiplexer - A multiplexer is a high-speed switch that provides  
full-screen images from up to 16 analog cameras. Multiplexers can  
playback everything that happened on any one camera with no  
interference from the other cameras on the system.  
A proxy server receives requests for Internet services (such as web page  
requests) from many users. If the proxy server is also a cache server, it  
looks in its local cache of previously downloaded web pages. If it finds  
the page, it is returned to the user without forwarding the request to the  
Internet. If the page is not in the cache, the proxy server, acting as a  
client on behalf of the user, uses one of its own IP addresses to request  
the page from another server over the Internet. When the requested page  
is returned, the proxy server forwards it to the user that originally  
requested it.  
Network connectivity - The physical (wired or wireless) and logical  
(protocol) connection of a computer network or an individual device to a  
network, such as the Internet or a LAN.  
NTSC (National Television System Committee) - NTSC is the television  
and video standard in the United States. NTSC delivers 525 lines at 60  
half-frames/second.  
AXIS COMMUNICATIONS  
<Product Name> Quick User’s Guide  
NWay - is a telecommunications protocol used to automatically  
negotiate the highest available transmission speed between network  
devices. The NWay protocol is also known as auto-negotiation or  
auto-sensing.  
PTZ - Pan, tilt and zoom.  
P-VOP - See VOP.  
Resolution - Image resolution is a measure of how much detail a digital  
image can hold: the greater the resolution, the greater the level of detail.  
Resolution can be specified as the number of pixel-columns (width) by  
the number of pixel-rows (height), e.g. 320x240.  
OEM (Original Equipment Manufacturer) - This is a designation for  
companies that manufacture equipment which is then marketed and sold  
to other companies under their own names.  
PAL (Phase Alternating Line) - PAL is the dominant television standard  
in Europe. PAL delivers 625 lines at 50 half-frames/second.  
Alternatively, the total number of pixels (usually in megapixels) in the  
image can be used. In analog systems it is also common to use other  
format designations, such as CIF, QCIF, 4CIF, etc.  
PEM (Privacy Enhanced Mail) - An early standard for securing  
electronic mail. The PEM-format is often used for representing an HTTPS  
certificate or certificate request.  
RTCP (Real-Time Control Protocol) - RTCP provides support for  
real-time conferencing of groups of any size within an intranet. This  
support includes source identification and support for gateways like  
audio and video bridges as well as multicast-to-unicast translators.  
Ping - Ping is a basic network program used diagnostically to check the  
status of a network host or device. Ping can be used to see if a particular  
network address (IP address or host name) is occupied or not, or if the  
RTCP offers quality-of-service feedback from receivers to the multicast  
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AXIS 212 PTZ - Glossary of Terms  
group as well as support for the synchronization of different media  
address; it simply looks at the bits selected by the mask.  
streams.  
Switch - A switch is a network device that connects network segments  
together, and which selects a path for sending a unit of data to its next  
destination. In general, a switch is a simpler and faster mechanism than  
a router, which requires knowledge about the network and how to  
determine the route. Some switches include the router function. See also  
Router.  
RTP (Real-Time Transport Protocol) - RTP is an Internet protocol for  
the transport of real-time data, e.g. audio and video. It can be used for  
media-on-demand as well as interactive services such as Internet  
telephony.  
RTSP (Real Time Streaming Protocol) - RTSP is a control protocol, and  
a starting point for negotiating transports such as RTP, multicast and  
Unicast, and for negotiating codecs.  
TCP (Transmission Control Protocol) - TCP is used along with the  
Internet Protocol (IP) to transmit data as packets between computers  
over the network. While IP takes care of the actual packet delivery, TCP  
keeps track of the individual packets that the communication (e.g.  
requested a web page file) is divided into, and, when all packets have  
arrived at their destination, it reassembles them to re-form the complete  
file.  
RTSP can be considered a "remote control" for controlling the media  
stream delivered by a media server. RTSP servers typically use RTP as  
the protocol for the actual transport of audio/video data.  
Router - A device that determines the next network point to which a  
packet should be forwarded on its way to its final destination. A router  
creates and/or maintains a special routing table that stores information  
on how best to reach certain destinations. A router is sometimes  
included as part of a network switch. See also switch.  
TCP is a connection-oriented protocol, which means that a connection is  
established between the two end-points and is maintained until the data  
has been successfully exchanged between the communicating  
applications.  
Server - In general, a server is a computer program that provides  
services to other computer programs in the same or other computers. A  
computer running a server program is also frequently referred to as a  
server. In practice, the server may contain any number of server and  
client programs. A web server is the computer program that supplies the  
requested HTML pages or files to the client (browser).  
Telnet - Telnet is a simple method with which to access another network  
device, e.g. a computer. The HTTP protocol and the FTP protocols allow  
you to request specific files from remote computers, but do not allow  
you logon as a user of that computer. With Telnet, you log on as a  
regular user with whatever privileges you may have been granted for  
specific applications and data residing on that computer.  
Sharpness - This is the control of fine detail within a picture. This  
feature was originally introduced into color TV sets that used notch filter  
decoders. This filter took away all high frequency detail in the black and  
white region of the picture. The sharpness control attempted to put some  
of that detail back in the picture. Sharpness controls are mostly  
superfluous in today's high-end TVs. The only logical requirement for it  
nowadays is on a VHS machine.  
TVL (TV Lines) - A method of defining resolutions in analog video.  
UDP (User Datagram Protocol) - UDP is a communications protocol  
that offers limited service for exchanging data in a network that uses the  
Internet Protocol (IP). UDP is an alternative to the Transmission Control  
Protocol (TCP). The advantage of UDP is that it is not required to deliver  
all data and may drop network packets when there is e.g. network  
congestion. This is suitable for live video, as there is no point in  
re-transmitting old information that will not be displayed anyway.  
Simplex - In simplex operation, a network cable or communications  
channel can only send information in one direction.  
Unicast - Communication between a single sender and a single receiver  
over a network. A new connection is established for each new user.  
SMTP (Simple Mail Transfer Protocol) - SMTP is used for sending and  
receiving e-mail. However, as it is "simple," it is limited in its ability to  
queue messages at the receiving end, and is usually used with one of two  
other protocols, POP3 or IMAP. These other protocols allow the user to  
save messages in a server mailbox and download them periodically from  
the server.  
URL (Uniform Resource Locator) - An "address" on the network.  
USB - (Universal Serial Bus) A plug-and-play interface between a  
computer and peripheral devices, e.g. scanners, printers, etc.  
Varifocal lens - A varifocal lens provides a wide range of focal lengths,  
as opposed to a lens with a fixed focal length, which only provides one.  
SMTP authentication is an extension of SMTP, whereby the client is  
required to log into the mail server before or during the sending of  
email. It can be used to allow legitimate users to send email while  
denying the service to unauthorized users, such as spammers.  
VPN (Virtual Private Network) - This creates a secure "tunnel" between  
the points within the VPN. Only devices with the correct "key" will be  
able to work within the VPN. The VPN network can be within a  
company LAN (Local Area Network), but different sites can also be  
connected over the Internet in a secure way. One common use for VPN  
is for connecting a remote computer to the corporate network, via e.g. a  
direct phone line or via the Internet.  
SNMP (Simple Network Management Protocol) - SNMP forms part of  
the Internet Protocol suite, as defined by the Internet Engineering Task  
Force. The protocol can support monitoring of network-attached devices  
for any conditions that warrant administrative attention.  
Sockets - Sockets are a method for communication between a client  
program and a server program over a network. A socket is defined as  
"the endpoint in a connection." Sockets are created and used with a set  
of programming requests or "function calls" sometimes called the  
VOP (Video Object Plane) - A VOP is an image frame in an MPEG-4  
video stream. There are several types of VOP:  
- An I-VOP is complete image frame.  
AXIS COMMUNICATIONS  
<Product Name> Quick User’s Guide  
sockets application programming interface (API).  
- A P-VOP codes the differences between images, as long as it is more  
efficient to do so. Otherwise it codes the whole image, which may also  
be a completely new image.  
SSL/TSL (Secure Socket Layer/Transport Layer Security) - These  
two protocols (SSL is succeeded by TSL) are cryptographic protocols  
that provide secure communication on a network. SSL is commonly  
used over HTTP to form HTTPS, as used e.g. on the Internet for  
electronic financial transactions. SSL uses public key certificates to  
verify the identity of the server.  
WAN (Wide-Area-Network) - Similar to a LAN, but on a larger  
geographical scale.  
W-LAN (Wireless LAN) - A wireless LAN is a wireless local area  
network that uses radio waves as its carrier: where the network  
connections for end-users are wireless. The main network structure  
usually uses cables.  
Subnet/subnet mask - A subnet is an identifiably separate part of an  
organization's network. Typically, a subnet may represent all the  
machines at one geographic location, in one building, or on the same  
local area network (LAN). Having an organization's network divided into  
subnets allows it to be connected to the Internet with a single shared  
network address.  
Web server - A Web server is a program, which allows Web browsers  
to retrieve files from computers connected to the Internet. The Web  
server listens for requests from Web browsers and upon receiving a  
request for a file sends it back to the browser.  
The subnet mask is the part of the IP address that tells a network router  
how to find the subnet that the data packet should be delivered to. Using  
a subnet mask saves the router having to handle the entire 32-bit IP  
The primary function of a Web server is to serve pages to other remote  
computers; consequently, it needs to be installed on a computer that is  
permanently connected to the Internet. It also controls access to the  
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AXIS 212 PTZ - Glossary of Terms  
server whilst monitoring and logging server access statistics.  
WEP (Wireless Equivalent Privacy) - A wireless security protocol,  
specified in the IEEE 802.11 standard, which is designed to provide a  
wireless local area network (WLAN) with a level of security and privacy  
comparable to that usually expected of a wired LAN. Security is at two  
different levels; 40-bit and 128-bit encryption. The higher the bit  
number, the more secure the encryption.  
WINS (Windows Internet Naming Service) - Part of the Microsoft  
Windows NT Server, WINS manages the association of workstation  
names and locations with IP addresses, without the user or administrator  
having to be involved in each configuration change.  
WPA-PSK (Wi-Fi Protected Access - Pre-Shared Key) - This wireless  
encryption method uses a pre-shared key (PSK) for key management.  
Keys can usually be entered as manual hex values, as hexadecimal  
characters, or as a Passphrase. WPA-PSK provides a greater degree of  
security than WEP.  
Zoom lens - A zoom lens can be moved (zoomed) to enlarge the view of  
an object to show more detail.  
AXIS COMMUNICATIONS  
<Product Name> Quick User’s Guide  
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AXIS 212 PTZ - Index  
G
Index  
GOV Settings 18  
Guard Tour 25  
A
H
Accessing the video stream 14  
Action 26  
Half duplex 19  
Host Name 34  
HTML Examples 23  
HTTP API 22  
HTTP Server 26  
HTTPS 30  
Action Buttons 10, 22  
Active/Inactive 22  
Administrators 15  
Alarm 28, 40  
AMC 8  
AMC Viewer Toolbar 10  
ARP/Ping 33  
Audio 11, 19  
I
I/O Ports 37  
I/O Terminal Block 6, 40  
Include Windows 29  
Input 40  
Audio input 20  
Audio output 20  
Auxiliary Power 40  
AXIS Media Control 19  
IP Address Filtering 30  
L
B
Live View 10, 15  
Live View Config 21  
Logs & Reports 38  
Backup 38  
Bandwidth 12  
Bit Rate 18  
Bonjour 8, 37  
Buffer Size 27  
Buffers 27  
M
Motion Detection 28, 40  
Motion JPEG 12  
MPEG-4 12  
C
MPEG-4 clients 14  
MPEG-4 protocols 13  
MPEG-4 Settings 18  
Multicasting 13  
CGI links 22  
Configuration 15  
Constant bit rate 12  
Control Button 6, 39  
Control Panel 11  
N
NAT traversal 9, 35  
Network Connector 6  
Network Settings 33  
NTP Server 33  
D
Date & Time 33  
Default Video Format 22  
Default Viewer 23  
DNS Configuration 34  
DNS Server 34  
O
Output 40  
Domain Name 34  
Output Buttons 22  
Overview image 11  
Own web files 21  
E
Emergency Recovery 42  
Enable ARP/Ping 33  
Event Servers 26  
Event Types 27  
Events 26  
P
Port Status 29  
Ports & Devices 37  
Post-trigger Buffer 27  
Power Connector 6  
Preset Positions 25  
Pre-trigger Buffer 27  
PTZ 25  
External Video 24  
F
Factory Default Settings 39  
Frame Rate 16  
FTP Server 26  
PTZ Commands 22  
Pulse 22  
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AXIS 212 PTZ - Index  
Push to talk 19  
Q
QuickTime 8, 14, 23  
R
Real Player 8, 14  
Recovery 42  
Referrals 30  
Restore 38  
RTP 13  
RTSP 13  
S
Scheduled Event 26, 28  
Security 30  
Security/Users 30  
Sequence mode 24, 25  
Server Time 33  
Services 33  
Setup 15  
Simplex 19  
Snapshot button 10  
SNMP 37  
Streaming MPEG-4 13  
Support 38  
System Options 30  
T
TCP Server 26  
TCP/IP Settings 33  
Terminal Block 40  
Time Mode 33  
Triggered Event 26  
Troubleshooting 41  
U
UDP 13  
Unicasting 13  
Upgrade Server 38  
UPnP 37  
User Defined Links 22  
User List 30  
V
Variable bit rate 12  
Video Stream 16  
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