Avocent Switch DSRTM 1021 User Manual

DSR1021  
Installer/User Guide  
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DSR1021  
Installer/User Guide  
Avocent, the Avocent logo, The Power of Being There, DSR,  
DSView and OSCAR are trademarks or registered trademarks  
of Avocent Corporation or its affiliates. All other marks are the  
property of their respective owners.  
© 2004 Avocent Corporation. All rights reserved.  
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USA Notification  
Warning: Changes or modifications to this unit not expressly approved by the party  
responsible for compliance could void the user's authority to operate the equipment.  
Note: This equipment has been tested and found to comply with the limits for a Class A  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference when the equipment is operated  
in a commercial environment. This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the instruction  
manual, may cause harmful interference to radio communications. Operation of this  
equipment in a residential area is likely to cause harmful interference in which case the  
user will be required to correct the interference at his own expense.  
Canadian Notification  
Japanese Approvals  
This Class A digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.  
Korean Class  
A Statement  
Safety and  
EMC Standards  
AS/NZS CISPR22, CSA C22.2 No. 950, EN61000-3-2, EN61000-3-3, EN55022  
Class A, EN55024,EN60950, FCC1 Part 15 Class A, ICES-003 Class A, IEC60950,  
VCCI V.3 Class A, UL 1950  
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Table of Contents  
Chapter 1: Product Overview  
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Chapter 2: Installation  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Installing the DSR Switch . . . . . . . . . . . . . . . . . . . . 11  
Chapter 3: Local Port Operation  
Controlling Your System at the Local Port . . . . . . 21  
Viewing and Selecting Ports and Servers . . . . . . . . 21  
Navigating the OSCAR Interface . . . . . . . . . . . . . . 23  
Configuring OSCAR Interface Menus . . . . . . . . . . 25  
Changing the Display Behavior . . . . . . . . . . . . . . . 28  
Controlling the Status Flag . . . . . . . . . . . . . . . . . . . 30  
Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . 31  
Using Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Setting Console Security . . . . . . . . . . . . . . . . . . . . . 35  
Setting the Keyboard Country Code . . . . . . . . . . . . 38  
Managing Server Tasks Using the  
OSCAR Interface . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Viewing and Disconnecting User Connections . . . 41  
Resetting Your PS/2 Keyboard and Mouse . . . . . . 42  
Displaying Version Information . . . . . . . . . . . . . . . 43  
Chapter 4: Terminal Operations  
Accessing the Terminal Applications Menu . . . . . . 47  
Appendices  
Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 57  
Appendix B: Using the DSView Client Software  
Over a Modem Connection . . . . . . . . . . . . . . . . . 61  
Appendix C: Using DSRIQ-SRL Modules . . . . . . . 64  
Appendix D: UTP Cabling . . . . . . . . . . . . . . . . . . . 69  
Appendix E: Technical Specifications . . . . . . . . . . 71  
Appendix F: Sun Advanced Key Emulation . . . . . 73  
Appendix G: Technical Support . . . . . . . . . . . . . . . 75  
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Product Overview  
1
Contents  
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . 3  
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
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Chapter 1: Product Overview  
3
Chapter 1: Product Overview  
Features and Benefits  
The Avocent DSR™1021 switch combines analog and digital technology to  
provide flexible, centralized control of data center servers and facilitate the  
OA&M (operations, activation and maintenance) of remote branch offices  
where trained operators may be unavailable. This solution provides enterprise  
customers with a significant reduction of cable volume, secure remote access  
and flexible server management from anywhere at anytime.  
The DSR1021 switch is a rack mountable keyboard, video and mouse (KVM)  
switch configurable for analog (local) or digital (remote) connectivity. The  
DSR1021 switch has ports for connecting servers and serial devices via DSRIQ  
modules. A video resolution of 1280 x 1024 is supported for remote users of  
the DSR switching system. Enhanced video quality of up to 1600 x 1280 is  
available for the local user via the keyboard, video and mouse ports.  
The DSR1021 switch includes an SPC, LAN and MODEM port. The SPC port  
may be used to connect an SPC power control device to the DSR1021 switch.  
An SPC device is an 8- or 16-outlet device that can be used to control the power  
state of any attached servers or serial devices using the DSView® software  
residing on the user PC. The LAN port is used to establish an Ethernet  
connection to the switch. The MODEM port may be used by remote users to  
access the switch using a dial-up connection when an Ethernet connection is  
not available.  
The DSR1021 switch works over standard LAN connections. Users can access  
servers or serial devices using:  
A 100BaseT Ethernet connection  
A V.34, V.90 or V.92-compatible modem for remote KVM access  
and administration  
The local port  
The IP-based DSR1021 switch gives you flexible server management control  
from anywhere in the world.  
Reduce cable bulk  
With server densities continually increasing, cable bulk remains one of  
the major concerns of every network Administrator. The DSR1021 switch  
significantly reduces KVM cable volume in the rack by utilizing the innovative  
DSRIQ module and single, industry-standard Unshielded Twisted Pair (UTP)  
CAT 5 cabling. This allows a higher server density while providing greater  
airflow and cooling capacity.  
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DSR Installer/User Guide  
The DSRIQ module is powered directly from the server and provides Keep  
Alive functionality when the DSR1021 switch is not powered up.  
The DSRIQ-SRL (serial) module is a DCE device that provides the primary  
interface between a serial device and a DSR1021 switch. It provides VT100  
terminal emulation, break suppression and port history in a compact,  
convenient module.  
Access the DSR1021 switch via network connection  
No special software or drivers are required on the attached, or host, computers.  
Users access the DSR1021 switch and all attached systems via Ethernet or  
using a V.34, V.90 or V.92 modem from a PC running the DSView software  
application residing on the user PC. User PCs can be located anywhere a  
valid network connection exists. The DSR1021 switch can be configured on  
a separate network from your data network, allowing access to your servers  
even if your applications network is down.  
Simple point and click access to any server  
When a user activates DSView software, it will display a listing of all computers  
and serial devices to which the user has access permission. When a user selects  
a server from the list, the video of the selected server is displayed in a Video  
Viewer window. Multiple servers can be accessed by one user. Each additional  
computer’s video will appear in a separate program window.  
Create and manage user permissions with DES  
encrypted security  
An Administrator describes the configuration of computers attached to the  
DSR1021 switch using the DSAdmin management application. Once the  
topology is described, the Administrator then establishes which computers a  
user has permission to access. Usernames and passwords are derived from  
Windows NT®, Windows® 2000 or Windows XP, eliminating the need for  
redundant user databases. Once the topology is established, the DSAuth  
Server software manages the system’s user permissioning. The DSView  
software polls the server running DSAuth Server software for access  
permissions on power up and every time a switch is initiated for the most  
current permissions possible. A refresh is also available for immediate  
updates to a user’s access profile. In addition to the permissioning function,  
the DSAuth Server software also stores pertinent information about attached  
devices in a database. Room location, rack location and server type can all  
be stored for quick reference.  
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Chapter 1: Product Overview  
5
DSR1021 Switch  
Modem  
Telephone  
Network  
Ethernet  
Digital User  
(DSView Software)  
Analog User  
(OSCAR® graphical  
user interface)  
Figure 1.1: Example DSR1021 Switch Configuration  
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DSR Installer/User Guide  
Number of servers  
8
1
Ethernet Digital  
sessions/output  
DSR1021 Switch  
Modem Digital  
1
1
sessions/output  
Analog user  
Figure 1.2: The DSR1021 Switch  
Safety Precautions  
To avoid potential video and/or keyboard problems when using Avocent products:  
If the building has 3-phase AC power, ensure that the server and monitor are  
on the same phase. For best results, they should be on the same circuit.  
To avoid potentially fatal shock hazard and possible damage to equipment,  
please observe the following precautions:  
Do not use a 2-wire power cord in any Avocent product configuration.  
Test AC outlets at the server and monitor for proper polarity  
and grounding.  
Use only with grounded outlets at both the server and monitor. When  
using a backup Uninterruptible Power Supply (UPS), power the server, the  
monitor and the DSR1021 switch off the supply.  
NOTE: The AC inlet is the main disconnect.  
Rack mount safety considerations  
Elevated Ambient Temperature: If installed in a closed rack assembly, the  
operation temperature of the rack environment may be greater than room  
ambient. Use care not to exceed the rated maximum ambient temperature  
of the appliance.  
Reduced Air Flow: Installation of the equipment in a rack should be such  
that the amount of airflow required for safe operation of the equipment is  
not compromised.  
Mechanical Loading: Mounting of the equipment in the rack should be such  
that a hazardous condition is not achieved due to uneven mechanical loading.  
Circuit Overloading: Consideration should be given to the connection  
of the equipment to the supply circuit and the effect that overloading of  
circuits might have on overcurrent protection and supply wiring. Consider  
equipment nameplate ratings for maximum current.  
Reliable Earthing: Reliable earthing of rack mounted equipment should  
be maintained. Pay particular attention to supply connections other than  
direct connections to the branch circuit (for example, use of power strips).  
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Installation  
2
Contents  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Installing the DSR Switch . . . . . . . . . . . . . . . . . . . . 11  
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Chapter 2: Installation  
9
Chapter 2: Installation  
The DSR switching system requires that the DSView software, DSAdmin  
management application and DSAuth Server be installed prior to use. DSView  
software allows a user to view and control a server attached to the DSR  
switching system. The DSAdmin management application is used to configure  
and maintain the system. The DSAuth Server is a Windows NT or 2000 service  
used to prevent unauthorized access to the DSR switching system. More  
information on the DS Management Software suite can be found in your  
DSView Installer/User Guide.  
The DSR switching system transmits keyboard, video and mouse (KVM)  
information between operators and connected computers on a network using  
either an Ethernet connection or a modem connection.  
If you are using an Ethernet networking infrastructure, the TCP/IP protocol is  
used for communications with the DSR1021 switch. Although 10BaseT  
Ethernet may be used for an Ethernet connection, Avocent recommends a  
dedicated, switched 100BaseT network.  
If communication with the DSR1021 switch will be made using a V.34, V.90 or  
V.92 modem, the PPP protocol will be used. You may specify Point-to-Point  
Protocol (PPP) parameters using the Terminal Applications menu. See Chapter  
4 for more information.  
Getting Started  
Before installing your DSR1021 switch, refer to the following lists to ensure you  
have all items that shipped with the DSR1021 switch as well as other items  
necessary for proper installation.  
Supplied with the DSR1021 switch  
The following items are supplied with your DSR1021 switch:  
DSR1021 switch  
Local country power cord  
Rack mounting brackets  
Null modem cable  
DSR Installer/User Guide  
DSR1021 Quick Installation Guide  
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10  
DSR Installer/User Guide  
Additional items needed  
The following are additional items needed to use your DSR1021 switch:  
One DSRIQ module per server or DSRIQ-SRL module per serial device  
One CAT 5 patch cable per server or serial device (4-pair UTP, up to  
10 meters)  
DSR software  
V.34, V.90 or V.92-compatible modem and cables (for optional  
modem connection)  
Verification of Internet/server connections  
DSR switch  
The front panel of the DSR1021 switch features two LEDs indicating the  
Ethernet connection. The top green LED is the Link indicator. It will  
illuminate when a valid connection to the network is established and blink  
when there is activity on the port. The lower amber LED, labeled 100M, will  
indicate that you are communicating at the 100 Mb rate when using an  
Ethernet connection.  
Additionally, there are two LEDs above each port number on the front of your  
DSR1021 switch: one green and one amber. The green LED will illuminate  
when the attached system is powered. The amber LED will illuminate when  
that port is selected.  
DSRIQ modules  
PS/2, Sun and USB DSRIQ modules are available for attaching computers to  
your DSR switch.  
The DSRIQ-SRL serial module is used to connect serial devices to your DSR  
switch and features two green LEDs: a POWER LED and a STATUS LED.  
The POWER LED indicates that the attached server is powered. The STATUS  
LED indicates that a valid UTP connection has been made to a DSR switch.  
The DSRIQ-SRL module prevents a serial break from the attached device if  
the module loses power. However, a user can generate a serial break with the  
attached device by pressing Alt-B in the Terminal Applications menu.  
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Chapter 2: Installation  
11  
Setting up your network  
The DSR switching system uses IP addresses to uniquely identify the server  
running the DSAuth application, the DSR switch appliances and the computers  
running DSView software. The DSR1021 switch supports both Dynamic Host  
Configuration Protocol (DHCP) and static IP addressing. Avocent recommends  
that IP addresses be reserved for each appliance and that they remain static  
while the DSR switch appliances are connected to the network. For additional  
information on how the DSR switch uses the TCP protocol, see Appendix B of  
the DSView Installer/User Guide. Figure 2.1 shows the DSR1021 switch in a  
network configuration.  
DSR1021 Switch  
Modem  
Authentication  
Services  
(DSAdmin  
Management  
Application)  
Telephone  
Network  
Ethernet  
Analog User  
(OSCAR interface)  
Digital User  
(DSView Software)  
Figure 2.1: The DSR1021 Switch in a Network Configuration  
Installing the DSR Switch  
The following diagram illustrates one possible configuration for your DSR1021  
switch. Follow the detailed instructions to successfully install your  
DSR1021 switch.  
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DSR Installer/User Guide  
Digital User  
Ethernet  
Telephone  
Network  
Power  
Cord  
Internet Connection  
Ethernet and/or  
Modem  
DSR1021 Switch  
Ports  
1-8  
SETUP Port  
for updating  
fi rmware  
CAT 5  
Cable  
SPC Port  
Connection  
KVM  
Connections  
Analog User  
SPC  
Power Control  
Device  
Server  
Server  
Server  
Server  
DSRIQ Module  
PS/2, USB, Sun  
and serial adaptors  
are available  
Figure 2.2: Basic DSR1021 Switch Configuration  
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Chapter 2: Installation  
13  
WARNING: To reduce the risk of electric shock or damage to your equipment -  
- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.  
- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.  
- Disconnect the power from the appliance by unplugging the power cord from either the  
electrical outlet or the appliance.  
To install the DSR1021 switch hardware:  
1. Remove the DSR1021 switch from the packing material.  
2. Connect a terminal or PC running terminal emulation software (such as  
HyperTerminal®) to the SETUP port on the back panel of the DSR1021  
switch using the supplied null modem cable. The terminal should be set to  
9600 baud, 8 bits, 1 stop bit, no parity and no flow control.  
3. Plug the supplied power cord into the back of the DSR1021 switch and  
then into an appropriate power source.  
4. When the power is switched on, the Power indicator on the front of the  
appliance will blink for approximately 30 seconds while performing a self-  
test. Approximately 10 seconds after it stops blinking, press the Enter key  
to access the main menu.  
NOTE: The DSR1021 switch may be rack mounted in a 1U configuration. The DSR1021 switch  
does not support a ØU configuration.  
To configure the DSR1021 switch hardware:  
1. You will see the Terminal Applications menu with ten options. Select  
option 1, Network Configuration.  
Figure 2.3: Network Configuration Menu  
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DSR Installer/User Guide  
2. Select option 1 to set your network speed. When possible, you should set  
your connection manually without relying on the auto negotiate feature.  
Once you enter your selection, you will be returned to the Network  
Configuration menu.  
3. Select option 2 and specify if you are using a static or Dynamic Host  
Configuration Protocol (DHCP) address. A static IP address may be used  
to provide a user-defined IP address, netmask and default gateway for the  
DSR1021 switch.  
DHCP is a protocol that automates the configuration of TCP/IP-enabled  
computers. When DHCP is selected, the IP Address, Netmask and Default  
Gateway settings are automatically assigned to the DSR1021 switch and  
may not be modified by a DS user. If you are using the DHCP option,  
please configure your DHCP server to provide an IP address to the  
DSR1021 switch, skip step 4 and continue to the next procedure.  
4. Select options 3-6 from the Terminal Applications menu, in turn, to finish  
configuring your DSR1021 switch for IP address, netmask, default gateway  
and ping response. Once this is completed, type a Ø and press Enter to  
return to the main menu.  
Adjusting mouse settings on target machines  
NOTE: We highly recommend that all Windows systems attached to the DSR1021 switch use  
the default Windows PS/2 mouse driver.  
Before a PC running Windows NT, 2000 or XP that is connected to the DSR1021  
switch may be used for remote user control, an adjustment to the target  
mouse’s Motion tab must be made. Use the default Microsoft® Windows PS/2  
mouse driver for all Microsoft Windows systems attached to the appliance.  
For Microsoft Windows NT (using default drivers):  
1. From the Desktop, select Start - Settings - Control Panel - Mouse. The  
Mouse Properties dialog box will appear.  
2. Click on the Motion tab.  
3. Set the Pointer speed to Slow. This will also need to be done for any NT  
user account that will be accessing the NT system through the  
DSR1021 switch.  
4. Set Acceleration to None for mouse sync.  
5. Click OK.  
6. Click Mouse Align in the DSView software remote session window(s) to  
resynchronize the mouse.  
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Chapter 2: Installation  
15  
For Windows 2000 (using default drivers):  
1. From the Desktop, select Start - Settings - Control Panel - Mouse. The  
Mouse Properties dialog box will appear.  
2. Click on the Motion tab.  
3. Set Speed to the default of 50% (the sixth tick mark from the left).  
4. Set Acceleration to None for mouse sync.  
5. Click OK.  
6. Click Mouse Align in the DSView software remote session window(s) to  
resynchronize the mouse.  
For Windows XP or Windows Server 2003 (using default drivers):  
1. From the Desktop, select Start - Control Panel - Mouse. The Mouse  
Properties dialog box will appear.  
2. Click on the Pointer Options tab.  
3. Set Speed to the default of 50% (the sixth tick mark from the left).  
4. Uncheck the Enhance pointer precision checkbox.  
5. Click OK.  
6. Click Mouse Align in the DSView software remote session window(s) to  
resynchronize the mouse.  
For IntelliPoint drivers:  
1. From the Desktop, select Start - Settings - Control Panel - Mouse. The  
Mouse Properties dialog box will appear.  
2. Click on the Pointer Options tab.  
3. Set the speed setting to the default, which is the midpoint of the Pointer Speed  
slider (five tick marks on each side of the slider).  
4. Click Advanced. The Advanced Pointer Speed dialog box will appear.  
5. Uncheck the Enable pointer acceleration checkbox, then click OK to close  
the dialog box.  
6. Click OK to close the Mouse Properties dialog box.  
7. Click Mouse Align in the DSView software remote session window(s) to  
resynchronize the mouse.  
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DSR Installer/User Guide  
For Red Hat® Linux® drivers:  
1. From the Desktop Controls, select the mouse settings.  
2. Set acceleration to 1.0 and apply the changes.  
3. Click Mouse Align in the DSView software remote session window(s) to  
resynchronize the mouse.  
For Sun Solaris™ drivers:  
NOTE: To use a Sun Solaris driver, you must upgrade the DS Management Software suite  
to version 1.0.9.202 or later on your host system and DSR1021 switch firmware to version  
1.0.0.106 or later. See Installation in the DSView Installer/User Guide for information on  
upgrading the DS Management Software Suite. See Appendix A for information on upgrading  
DSR1021 switch fi r m w a r e .  
1. From the Solaris Common Desktop Environment (CDE) front panel, select  
File Manager - Applications. The Application Manager will appear.  
2. From the Application Manager, double-click Desktop_Controls. The  
Application Manager - Desktop_Controls will appear.  
3. From the Application Manager - Desktop_Controls, double-click Mouse  
Style Manager. The Style Manager Mouse dialog box will appear.  
4. Set Acceleration to 1.0 for mouse sync.  
5. Click OK.  
6. In the DSView software remote session windows, select Video - Scaling -  
Auto Scale.  
7. In the DSView software remote session windows, select Mouse - Scale. The  
Mouse Scaling dialog box will appear.  
8. In the Scaling Type area, select Normal, then click OK.  
9. Click Mouse Align in the DSView software remote session window(s) to  
resynchronize the mouse.  
To connect a DSRIQ module to each server:  
1. Attach the appropriately color-coded connectors of a DSRIQ module to the  
keyboard, monitor and mouse ports on the first server you will be connecting  
to this DSR1021 switch.  
2. Attach one end of the CAT 5 cabling that will run from your DSRIQ  
module to the DSR1021 switch to the RJ-45 connector on the  
DSRIQ module.  
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Chapter 2: Installation  
17  
3. Connect the other end of the CAT 5 cable to the desired port on the back of  
your DSR switch.  
4. Repeat this step for all servers you wish to attach.  
NOTE: When connecting a Sun DSRIQ module, you must use a multi-sync monitor to  
accommodate Sun computers that support both VGA and sync-on-green or composite sync.  
NOTE: Power down the DSR1021 switch before servicing. Always disconnect the power cord  
from the wall outlet.  
To connect serial devices to the DSR1021 switch:  
1. Attach the DSRIQ-SRL module 9-pin serial connector to the serial port of  
the device to be connected to your DSR1021 switch.  
2. Attach one end of the CAT 5 cable to the RJ-45 connector on the DSRIQ-  
SRL module. Connect the other end of the CAT 5 cable to the desired port  
on the back of your DSR1021 switch.  
NOTE: The DSRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.  
3. Connect the power supply to the power connector on your DSRIQ-SRL  
module. The cable expander can be used to power up to four DSRIQ-SRL  
modules from a single power supply.  
4. Connect the DSRIQ-SRL module power supply to an appropriate AC wall  
outlet. Power up your serial device. See Appendix C for more information  
on DSRIQ-SRL modules.  
To connect the local port keyboard, monitor and mouse:  
Attach your keyboard, monitor and mouse cable connectors to the appropriate  
ports on the back of your DSR1021 switch.  
NOTE: You must install both a keyboard and mouse on the local port or the keyboard will not  
initialize properly.  
To connect and power up your DSR1021 switch:  
1. Power down all servers that will be part of your DSR switching system.  
Locate the power cord that came with the DSR1021 switch. Plug one end  
into the power socket on the rear of the DSR1021 switch. Plug the other  
end into an appropriate AC wall outlet.  
2. Plug your VGA monitor, keyboard and PS/2 mouse cables into  
appropriately labeled DSR1021 switch ports.  
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DSR Installer/User Guide  
3. Choose an available port on the rear of your DSR1021 switch. Plug one end  
of a CAT 5 cable (4-pair, up to 10 meters) into a numbered port and plug  
the other end into the RJ-45 connector of a DSRIQ module.  
4. Plug the DSRIQ module into the appropriate ports on the back of the  
server. Repeat this procedure for all servers that are to be connected to the  
DSR1021 switch.  
5. Plug a CAT 5 cable from your Ethernet network into the LAN connector  
on the back of your DSR1021 switch. Network users will access the DSR  
appliance through this port.  
6. (Optional) The DSR1021 switch may also be accessed using a ITU V.92,  
V.90 or V.34-compatible modem. Plug a 9-pin serial cable into the MODEM  
connector on the back of your DSR1021 switch. Plug the other end into the  
connector on the back of the modem.  
NOTE: Using a modem connection instead of a LAN connection will limit the performance  
capability of your DSR1021 switch.  
7. (Optional) Plug one end of the cable supplied with the SPC power control  
device into the SPC connector on the DSR1021 switch and plug the other  
end into an SPC device. Plug the power cords from the target servers into  
the SPC device power outlets. Plug the SPC device into an appropriate AC  
wall outlet.  
8. Power up each target server and then power up the DSR1021 switch.  
To install your DSR software:  
See the DSView Installer/User Guide that ships with your software.  
NOTE: Your software registration key will be necessary for installing the DSAuth Server used  
with your DSR1021 switch.  
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Local Port Operation  
3
Contents  
Controlling Your System at the Local Port . . . . . . 21  
Viewing and Selecting Ports and Servers . . . . . . . . 21  
Navigating the OSCAR Interface . . . . . . . . . . . . . . 23  
Configuring OSCAR Interface Menus . . . . . . . . . . 25  
Changing the Display Behavior . . . . . . . . . . . . . . . 28  
Controlling the Status Flag . . . . . . . . . . . . . . . . . . . 30  
Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . 31  
Using Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Setting Console Security . . . . . . . . . . . . . . . . . . . . . 35  
Setting the Keyboard Country Code . . . . . . . . . . . . 38  
Managing Server Tasks Using the  
OSCAR Interface . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Viewing and Disconnecting User Connections . . . 41  
Resetting Your PS/2 Keyboard and Mouse . . . . . . 42  
Displaying Version Information . . . . . . . . . . . . . . . 43  
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Chapter 3: Local Port Operation  
21  
Chapter 3: Local Port Operation  
Controlling Your System at the Local Port  
The DSR1021 switch includes a local port on the back of the appliance. This  
port allows you to connect a keyboard, monitor and mouse to the appliance for  
direct access. The DSR1021 switch uses the OSCAR® graphical user interface,  
which has intuitive menus to configure your system and select computers.  
Computers can be identified by name or number, allowing you to customize  
server names.  
Viewing and Selecting Ports and Servers  
Use the Main dialog box to view, configure and control servers in the DSR  
switching system. You may view your servers by name, port or by the unique  
Electronic ID number (EID) embedded in each DSRIQ module. You will see an  
OSCAR interface-generated port list by default when you first launch the  
OSCAR interface.  
The Port column indicates the port to which a server is connected.  
To access the Main dialog box:  
Press Print Screen to launch the OSCAR interface. The Main dialog box  
will appear.  
Figure 3.1: Main Dialog Box  
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DSR Installer/User Guide  
Viewing the status of your DSR switching system  
The status of servers in your system is indicated in the far right columns of the  
Main dialog box. The following table describes the status symbols.  
OSCAR Interface Status Symbols  
Symbol Description  
(green circle) Server connected, powered up and the DSRIQ module is online.  
(red X) Connected server is powered down or is not operating properly and  
the DSRIQ module is offline.  
(yellow circle) The designated DSRIQ module is being upgraded. When this  
symbol displays, do not cycle power to the DSR1021 switch or connected  
servers and do not disconnect DSRIQ modules. Doing so may render the module  
permanently inoperable and require the DSRIQ module to be returned to the factory  
for repair.  
(green letter) DSRIQ module is being accessed by the indicated user channel.  
Selecting servers and serial devices  
Use the Main dialog box to select servers and serial devices. When you select a  
server or serial device, the DSR1021 switch reconfigures the keyboard and mouse  
to the settings for the selected server or serial device.  
To select servers or serial devices:  
Double-click the server or serial device name, EID or port number.  
-or-  
If the display order of your list is by port (Port button is depressed), type the  
port number and press Enter.  
-or-  
If the display order of your list is by name or EID (Name or EID button is  
depressed), type the first few letters of the name of the server or serial device,  
or the EID number to establish it as unique, and press Enter.  
To select the previous server or serial device:  
Press Print Screen and then Backspace. This key combination toggles you  
between the previous and current connections.  
To disconnect from a server or serial device:  
Press Print Screen and then Alt+Ø. This leaves the user in a free state, with no  
server or serial device selected. The status flag on your desktop displays Free.  
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Chapter 3: Local Port Operation  
23  
Soft switching  
Soft switching is the ability to switch servers using a hotkey sequence. You can  
soft switch to a server by pressing Print Screen and then typing the first few  
characters of its name or number. If you have set a Screen Delay Time and you  
press the key sequences before that time has elapsed, the OSCAR interface will  
not display.  
To configure servers for soft switching:  
1. Press Print Screen to launch the OSCAR interface. The Main dialog  
box appears.  
2. Click Setup - Menu. The Menu dialog box appears.  
3. For Screen Delay Time, type the number of seconds of delay desired  
before the Main dialog box is displayed after Print Screen is pressed.  
4. Click OK.  
To soft switch to a server:  
1. To select a server, press Print Screen. If the display order of your server list  
is by port (Port button is depressed), type the port number and press Enter.  
-or-  
If the display order of your server list is by name (Name button is  
depressed), type the first few letters of the name of the server to establish  
it as unique, and press Enter.  
2. To switch back to the previous server, press Print Screen then Backspace.  
Navigating the OSCAR Interface  
This table describes how to navigate the OSCAR interface using the keyboard  
and mouse.  
OSCAR Interface Navigation Basics  
This Keystroke  
Print Screen  
Does This  
Opens the OSCAR interface. Press Print Screen twice to  
send the Print Screen keystroke to the currently selected  
DSRIQ module.  
F1  
Opens the Help screen for the current dialog box.  
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DSR Installer/User Guide  
OSCAR Interface Navigation Basics (continued)  
This Keystroke  
Escape  
Does This  
Closes the current dialog box without saving changes and  
returns to the previous one. If the Main dialog box is displayed,  
pressing Escape closes the OSCAR interface and displays a  
status flag if status flags are enabled. See Controlling the  
Status Flag in this chapter for more information. In a message  
box, it closes the pop-up box and returns to the current  
dialog box.  
Alt  
Opens dialog boxes, selects or checks options and executes  
actions when used with underlined or other designated letters.  
Alt+X  
Alt+O  
Enter  
Closes the current dialog box and returns to the previous one.  
Selects the OK button, then returns to the previous dialog box.  
Completes a switch operation in the Main dialog box and  
exits the OSCAR interface.  
Single-click, Enter  
In a text box, it selects the text for editing and enables the Left  
and Right Arrow keys to move the cursor. Press Enter again  
to quit the edit mode.  
Print Screen, Backspace Toggles back to previous selection.  
Print Screen, Alt+Ø  
Immediately disengages user from a server; no server is  
selected. Status flag displays Free. (This only applies to the Ø  
on the keyboard and not the keypad.)  
Print Screen, Pause  
Immediately turns on screen saver mode and prevents access to  
that specific console, if it is password protected.  
Up/Down Arrows  
Right/Left Arrows  
Moves the cursor from line to line in lists.  
Moves the cursor between columns. When editing a text box,  
these keys move the cursor within the column.  
Page Up/Page Down  
Home/End  
Pages up and down through Help pages.  
Moves the cursor to the top or bottom of a list.  
Erases characters in a text box.  
Backspace  
Delete  
Deletes current selection in the scan list or characters in a  
text box.  
Shift-Del  
Numbers  
Deletes from the current selection to the end of the list when  
editing a scan list.  
Type from the keyboard or keypad.  
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Chapter 3: Local Port Operation  
25  
Configuring OSCAR Interface Menus  
You can configure your DSR switching system from the Setup menu within the  
OSCAR interface. Select the Names button when initially setting up your DSR  
switching system to identify servers by unique names. Select the other setup  
features to manage routine tasks for your servers from the OSCAR  
interface menu.  
Setup Features to Configure the OSCAR Interface  
Feature Purpose  
Menu  
Change the server list between numerical by port or EID number and alphabetical  
by name  
Change the Screen Delay Time before the OSCAR interface displays after  
pressing Print Screen  
Flag  
Change display, timing, color or location of the status flag  
Broadcast Simultaneously send mouse movements and keystrokes to multiple servers  
Scan  
Set up a custom scan pattern for up to eight servers  
Set passwords to protect or restrict server access  
Enable the screen saver  
Security  
Keyboard Set the keyboard country code to send to Sun servers  
Names Identify servers by unique names  
To access the Setup menu:  
1. Press Print Screen to launch the OSCAR interface. The Main dialog  
box appears.  
2. Click Setup. The Setup dialog box appears.  
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Figure 3.2: Setup Dialog Box  
Assigning server or serial device names  
Use the Names dialog box to identify servers or serial devices by name rather than  
by port number. The Names list is always sorted by port order. You can toggle  
between displaying the name or the EID number of each DSRIQ module, so  
even if you move the module/server/serial device to another port, the name and  
configuration will be recognized by the appliance.  
NOTE: If a server is turned off, its respective DSRIQ module will not appear in the Names list.  
To access the Names dialog box:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog  
box appears.  
2. Click Setup - Names. The Names dialog box appears.  
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Chapter 3: Local Port Operation  
27  
Figure 3.3: Names Dialog Box  
NOTE: If new DSRIQ modules are discovered by the DSR1021 switch, the on-screen list will  
be automatically updated. The mouse cursor will change into an hourglass during the update. No  
mouse or keyboard input will be accepted until the list update is complete.  
To assign names to servers or serial devices:  
1. In the Names dialog box, select a server or serial device name or port  
number and click Modify. The Name Modify dialog box appears.  
Figure 3.4: Name Modify Dialog Box  
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2. Type a name in the New Name box. Names of servers or serial devices may  
be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space  
and hyphen.  
3. Click OK to transfer the new name to the Names dialog box. Your selection  
is not saved until you click OK in the Names dialog box.  
4. Repeat steps 1-3 for each server or serial device in the system.  
5. Click OK in the Names dialog box to save your changes.  
-or-  
Click X or press Escape to exit the dialog box without saving changes.  
NOTE: If a DSRIQ module has not been assigned a name, the EID is used as the default name.  
To list servers alphabetically by name:  
Press Alt+N or click Name in the Main dialog box.  
Changing the Display Behavior  
Use the Menu dialog box to change the display order of servers and set a  
Screen Delay Time for the OSCAR interface. The display order setting alters  
how servers will display in several screens including the Main and Broadcast  
dialog boxes.  
To access the Menu dialog box:  
1. Press Print Screen to launch the OSCAR interface. The Main dialog  
box appears.  
2. Click Setup - Menu in the Main dialog box. The Menu dialog box appears  
(see Figure 3.5).  
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29  
Figure 3.5: Menu Dialog Box  
To choose the display order of servers:  
1. Select Name to display servers alphabetically by name.  
-or-  
Select EID to display servers numerically by EID number.  
-or-  
Select Port to display servers numerically by port number.  
2. Click OK.  
Depending on the display method selected, the corresponding button will be  
depressed in the Main dialog box.  
To set a Screen Delay Time for the OSCAR interface:  
1. Type in the number of seconds (Ø-9) to delay the OSCAR interface display  
after you press Print Screen. Entering  
Ø
will instantly launch the OSCAR  
interface with no delay.  
2. Click OK.  
Setting a Screen Delay Time allows you to complete a soft switch without the  
OSCAR interface displaying. To perform a soft switch, see Soft switching in  
this chapter.  
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Controlling the Status Flag  
The status flag displays on your desktop and shows the name or EID number  
of the selected server or the status of the selected port. Use the Flag dialog box  
to configure the flag to display by server name or EID number, or to change  
the flag color, opacity, display time and location on the desktop.  
OSCAR Interface Status Flags  
Flag  
Description  
Flag type by name  
Flag type by EID number  
Flag indicating that the user has been disconnected from all systems  
Flag indicating that broadcast mode is enabled  
To access the Flag dialog box:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog  
box will appear.  
2. Click Setup - Flag. The Flag dialog box appears.  
Figure 3.6: Flag Dialog Box  
To determine how the status flag is displayed:  
1. Select Name or EID to determine what information will be displayed.  
2. Select Displayed to show the flag all the time or select Timed to display the  
flag for only five seconds after switching.  
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Chapter 3: Local Port Operation  
31  
3. Select a flag color in Display Color. The following flag colors are available:  
Flag 1 - Grey flag with black text  
Flag 2 - White flag with red text  
Flag 3 - White flag with blue text  
Flag 4 - White flag with violet text  
4. In Display Mode, select Opaque for a solid color flag or select Transparent  
to see the desktop through the flag.  
5. To position the status flag on the desktop:  
a. Click Set Position to gain access to the Position Flag screen.  
Figure 3.7: Position Flag  
b. Left-click on the title bar and drag to the desired location.  
c. Right-click to return to the Flag dialog box.  
NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.  
6. Click OK to save settings.  
-or-  
Click X to exit without saving changes.  
Broadcasting to Servers  
The local user can simultaneously control multiple servers in a system to  
ensure that all selected servers receive identical input. You can choose to  
broadcast keystrokes and/or mouse movements independently.  
NOTE: You can broadcast to as many as eight servers at a time, one server per port.  
To access the Broadcast dialog box:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog  
box will appear.  
2. Click Setup - Broadcast. The Broadcast dialog box appears.  
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Figure 3.8: Broadcast Dialog Box  
NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers  
receiving a broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num  
Lock modes must be the same on all keyboards. While the appliance attempts to send  
keystrokes to the selected servers simultaneously, some servers may inhibit and thereby delay  
the transmission.  
Broadcasting Mouse Movements - For the mouse to work accurately, all systems must have  
identical mouse drivers, desktops (such as identically placed icons) and video resolutions. In  
addition, the mouse must be in exactly the same place on all screens. Because these conditions  
are extremely difficult to achieve, broadcasting mouse movements to multiple systems may have  
unpredictable results.  
To broadcast to selected servers:  
1. From the Broadcast dialog box, select the mouse and/or keyboard  
checkboxes for the servers that are to receive the broadcast commands.  
-or-  
Press the Up or Down Arrow keys to move the cursor to the target server.  
Then press Alt+K to select the keyboard checkbox and/or Alt+M to select  
the mouse checkbox. Repeat for additional servers.  
2. Click OK to save the settings and return to the Setup dialog box. Click X or  
press Escape to return to the Main dialog box.  
3. Click Commands. The Commands dialog box appears.  
4. Click the Broadcast Enable checkbox to activate broadcasting.  
5. From the user station, type the information and/or perform the mouse  
movements you want to broadcast.  
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Chapter 3: Local Port Operation  
33  
To turn broadcasting off:  
From the Commands dialog box, clear the Broadcast Enable checkbox.  
Using Scan Mode  
In scan mode, the DSR1021 switch automatically scans from port to port  
(server to server). You can scan up to eight servers, specifying which servers  
to scan and the number of seconds that each server will display. The scanning  
order is determined by placement of the server in the list. The list is always  
shown in scanning order. You can, however, choose to display the server’s  
name or EID number by pressing the appropriate button.  
NOTE: Scanning is only available to the local user.  
To add servers to the scan list:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog  
box will appear.  
2. Click Setup - Scan. The Scan dialog box appears.  
Figure 3.9: Scan Dialog Box  
3. Determine the order within the list to add the server. If there are no servers  
in the scan list, your cursor will appear in a blank line at the top of the list.  
-or-  
To add a server to the end of the list, place your cursor in the last server  
entry and press the Down Arrow key.  
-or-  
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To add a server in the midst of an existing list, place your cursor in the line  
below where you want to insert a new server and press Insert.  
4. Type the first few characters of a server name or port number to scan. The  
first matching server will appear in the line.  
-or-  
To move through the list, press the following keyboard commands in the  
Name, Port or Time column to move through the list of servers available  
to scan.  
a. Press Alt+Down Arrow to move the cursor down through the list  
of servers.  
b. Press Alt+Up Arrow to move the cursor up through the list of servers.  
c. Press Alt+Home to move the cursor to the first server in the list.  
d. Press Alt+End to move the cursor to the last server in the list.  
5. In the Time column, type the number of seconds (from 3-255) of desired  
time before the scan moves to the next server in the sequence.  
6. Move the cursor to the next line or press Down Arrow and repeat steps 2-5  
for each of the remaining servers to be included in the scan pattern.  
7. Click OK.  
To remove a server from the scan list:  
1. In the Scan dialog box, click the server to be removed.  
2. Press Delete.  
-or-  
Press Shift+Delete to remove the selected server and all entries below it.  
3. Click OK.  
To start the scan mode:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog  
box will appear.  
2. Click Commands. The Commands dialog box appears.  
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Chapter 3: Local Port Operation  
35  
Figure 3.10: Commands Dialog Box  
3. Select Scan Enable in the Commands dialog box.  
4. Click X to close the Commands dialog box.  
NOTE: Scanning will begin as soon as the scan button is checked.  
To cancel scan mode:  
1. Select a server if the OSCAR interface is open.  
-or-  
Move the mouse or press any key on the keyboard if the OSCAR interface  
is not open. Scanning will stop at the currently selected server.  
-or-  
If the OSCAR interface is not open, press Print Screen. The Main dialog  
box will appear.  
2. Click Commands. The Commands dialog box appears.  
3. Clear Scan Enable.  
Setting Console Security  
Use the Security dialog box to set security on your local port console. You can  
establish a screen saver mode that engages after your console remains unused  
for a specified Inactivity Time. Once engaged, your console will remain locked  
until you press any key or move the mouse. You will then need to type in your  
password to continue.  
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Use the Security dialog box to lock your console with password protection, set  
or change your password and enable the screen saver.  
NOTE: If a password has been previously set, you will have to enter the password before you can  
access the Security dialog box.  
To access the Security dialog box:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog  
box will appear.  
2. Click Setup - Security. The Security dialog box appears.  
Figure 3.11: Security Dialog Box  
To set or change the password:  
1. Single-click and press Enter or double-click in the New text box.  
2. Type the new password in the New text box and press Enter. Passwords  
must contain both alpha and numeric characters, are case sensitive and  
may be up to 12 characters long. Legal characters are: A-Z, a-z, Ø-9, space  
and hyphen.  
3. In the Repeat box, type the password again and press Enter.  
4. Click OK to change only your password, and then close the dialog box.  
NOTE: If you should lose or forget your password, you will need to return your switch to have it  
reset to the factory default setting. See Appendix G: Technical Support for contact information.  
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Chapter 3: Local Port Operation  
37  
To password protect your console:  
1. Set your password as described in the previous procedure.  
2. Select Enable Screen Saver.  
3. Type the number of minutes for Inactivity Time (from 1-99) to delay  
activation of password protection and the screen saver feature.  
4. For Mode, select Energy if your monitor is ENERGY STAR® compliant;  
otherwise select Screen.  
CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant  
®
with ENERGY STAR .  
5. (Optional) Click Test to activate the screen saver test which lasts 10  
seconds then returns you to the Security dialog box.  
6. Click OK.  
To log in to your console:  
1. Press any key or move the mouse.  
2. The Password dialog box appears. Type your password, and then click OK.  
3. The Main dialog box appears if the password was entered correctly.  
To remove password protection from your console:  
1. From the Main dialog box, click Setup - Security; the Password dialog box  
appears. Type your password, and then click OK.  
2. In the Security dialog box, single-click and press Enter or double-click in  
the New box. Leave the box blank. Press Enter.  
3. Single-click and press Enter or double-click in the Repeat box. Leave the  
box blank. Press Enter.  
4. Click OK to eliminate your password.  
To enable the screen saver mode with no password protection:  
1. If your console does not require a password to gain access to the Security  
box, go to step 2.  
-or-  
If your console is password protected, see the previous procedure, then go  
to step 2.  
2. From the Main dialog box, click Setup - Security. The Security dialog box  
will appear.  
3. Select Enable Screen Saver.  
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4. Type the number of minutes for Inactivity Time (from 1–99) to delay  
activation of the screen saver.  
5. Choose Energy if your monitor is ENERGY STAR compliant; otherwise  
select Screen.  
CAUTION: Monitor damage can result from the use of Energy Mode with monitors not compliant  
®
with ENERGY STAR .  
6. (Optional) Click Test to activate the screen saver test which lasts 10  
seconds then returns you to the Security dialog box.  
7. Click OK.  
NOTE: Activation of the screen saver mode disconnects the user from a server; no server is  
selected. The status flag displays Free.  
To exit the screen saver mode:  
Press any key or move your mouse. Any previous server connection will  
be restored.  
To turn off the screen saver:  
1. From the Main dialog box, click Setup - Security. The Security dialog box  
will appear.  
2. In the Security dialog box, clear Enable Screen Saver.  
3. Click OK.  
To immediately turn on the screen saver:  
Press Print Screen, then press Pause. This command only works when the  
user is connected to a server.  
Setting the Keyboard Country Code  
NOTE: Using a keyboard code that supports a language different from that of your DSR switch  
fi r m w a r e w ill c a use incorrect keyboard mapping.  
Sun servers may use key mappings for non-US keyboards. By default, the  
DSR1021 switch sends the US keyboard country code to Sun and USB modules  
attached to servers, and the code is applied to the servers when they are  
powered up or rebooted. Codes are then stored in the DSRIQ module.  
Issues may arise when you use the US keyboard country code with a keyboard  
of another country. For example, the Z key on a US keyboard is in the same  
location as the Y key on a German keyboard. Sun servers will interpret  
pressing the Y key on a German keyboard as pressing the Z key when the US  
keyboard country code is used.  
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Chapter 3: Local Port Operation  
39  
The Keyboard command enables you to send a different keyboard country  
code than the default US setting. The specified country code is sent to all  
servers attached to the DSR1021 switches when they are powered up or  
rebooted, and the new code is stored in the DSRIQ module.  
NOTE: If a DSRIQ module is moved to a different server, the keyboard country code will need to  
be reset.  
See Appendix F for information on emulating certain Sun keys using a PS/2  
keyboard and special considerations for Japanese and Korean Sun  
USB keyboards.  
NOTE: Only local users can view or change keyboard country code settings.  
To set the keyboard country code for Sun servers:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog  
box will appear.  
2. Click Setup - Keyboard. The Keyboard dialog box appears.  
Figure 3.12: Keyboard Dialog Box  
3. Select a country code and click OK.  
4. Reboot the Sun servers. After rebooting, each Sun server will request the  
country code setting stored in the DSRIQ module.  
NOTE: If you wish to reboot the servers by power-cycling them, you must wait 90 seconds  
before rebooting. A soft reboot may be performed without waiting 90 seconds.  
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Managing Server Tasks Using the  
OSCAR Interface  
From the OSCAR interface Commands menu, you can manage your DSR  
switching system and user connections, engage the scan and broadcast modes  
and update your firmware.  
Commands to Manage Routine Tasks for Your Servers  
Feature  
Purpose  
Broadcast Enable  
Begin broadcasting to your servers. Configure a server list for  
broadcasting under the Setup dialog box.  
Scan Enable  
Begin scanning your servers. Set up a server list for scanning in the  
Setup dialog box.  
User Status  
View and disconnect users.  
Reset PS/2  
Re-establish operation of PS/2 keyboard and mouse.  
Display Versions  
View version information for the DSR1021 switch as well as view  
and upgrade firmware for individual DSRIQ modules.  
To access the Commands menu:  
1. Press Print Screen to launch the OSCAR interface. The Main dialog  
box appears.  
2. Click Commands. The Commands dialog box appears.  
Figure 3.13: Commands Dialog Box  
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41  
Viewing and Disconnecting User Connections  
You can view and disconnect users through the User Status dialog box. The  
username (U) will always be displayed; however, you can display either the  
server name or EID number to which a user is connected. If there is no user  
currently connected to a channel, the user field will be blank and the server  
field will display Free.  
To view current user connections:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog  
box will appear.  
2. Click Commands - User Status. The User Status dialog box appears.  
Figure 3.14: User Status Dialog Box  
To disconnect a user:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog  
box will appear.  
2. Click Commands - User Status. The User Status dialog box appears.  
3. Click the letter corresponding to the user to disconnect. The Disconnect  
dialog box will appear.  
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DSR Installer/User Guide  
Figure 3.15: Disconnect Dialog Box  
4. Click OK to disconnect the user and return to the User Status dialog box.  
-or-  
Click X or press Escape to exit the dialog box without disconnecting a user.  
NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will  
turn into an hourglass as the list is automatically updated. No mouse or keyboard input will be  
accepted until the list update is complete.  
Resetting Your PS/2 Keyboard and Mouse  
If your PS/2 keyboard or mouse locks up, you may be able to re-establish  
operation of these peripherals by issuing a reset command. The reset  
command sends a hot-plug sequence to the server which causes the mouse  
and keyboard settings to be sent to the DSR1021 switch. With communication  
re-established between the server and the DSR1021 switch, functionality is  
restored to the user.  
NOTE: This function is for Microsoft Windows-based computers only. Resetting the PS/2 on a  
server running any other operating system may require that you reboot that server.  
To reset the PS/2 mouse and keyboard values:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog  
box will appear.  
2. Click Commands - Reset PS/2. A message box displays requesting that you  
confirm the reset. Click OK.  
a. A message appears indicating that the mouse and keyboard have  
been reset.  
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Chapter 3: Local Port Operation  
43  
b. Click X to close the message box.  
-or-  
Click X or press Escape to exit without sending a reset command to  
the PS/2 mouse and keyboard.  
Displaying Version Information  
The OSCAR interface enables you to display the version number of the  
appliance firmware and any auxiliary devices connected to the appliance.  
This information facilitates system troubleshooting and support. For optimum  
performance, keep your firmware current.  
To display version information:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog  
box will appear.  
2. Click Commands - Display Versions. The Version dialog box appears. The  
top half of the box lists the subsystem versions in the DSR1021 switch.  
Figure 3.16: Version Dialog Box  
3. Click DSRIQ (see Figure 3.16) to view individual DSRIQ module version  
information. The DSRIQ Selection dialog box appears.  
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Figure 3.17: DSRIQ Selection Dialog Box  
4. Select a DSRIQ module to view and click the Version button. The DSRIQ  
Version dialog box appears. For more information on loading firmware,  
see Appendix A.  
Figure 3.18: DSRIQ Version Dialog Box  
5. Click X to close the DSRIQ Version dialog box.  
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Terminal Operations  
4
Contents  
Accessing the Terminal Applications Menu . . . . . . 47  
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Chapter 4: Terminal Operations  
47  
Chapter 4: Terminal Operations  
Accessing the Terminal Applications Menu  
Each DSR1021 switch may be configured at the appliance level through the  
SETUP port on the back of the switch. All terminal commands are accessed  
through a terminal or PC running terminal emulation software.  
To access the Terminal Applications menu:  
1. Connect a terminal or PC running terminal emulation software (such as  
HyperTerminal) to the SETUP port on the back panel of the DSR switch  
using the supplied null modem cable. The terminal should be set to 9600  
baud, 8 bits, 1 stop bit, no parity and no flow control. The terminal may be  
connected at any time, even when the appliance is powered.  
2. Press any key to access the Main menu.  
Terminal Applications menu commands  
The Terminal Applications menu of the DSR1021 switch features ten  
selections: Network Configuration, PPP Configuration, Security  
Configuration, SNMP Configuration, Firmware Management, Enable Debug  
Messages, Set/Change Password, Restore Factory Defaults, Reset Appliance  
and Exit. Each is discussed below.  
Network Configuration  
The DSR1021 switch is configured for network access through this option.  
When it is selected, you will have access to the addressing that allows the  
DSR1021 switch to be positioned in your network.  
PPP Configuration  
The DSR1021 switch contains an internal database that may be used when  
establishing a modem link to the appliance. The internal database provides  
DSView software remote authentication if the DSAuth Server is unavailable.  
The PPP Configuration menu contains the following options:  
Enabling the adding, editing and deleting of users to the DSR1021  
switch database  
Specifying the amount of time a DSR switch user has to log in during a  
remote operation over a modem connection before the connection is dis-  
connected (the Authentication Timeout value)  
Specifying the amount of time a DSR switch user may remain inactive  
within a remote DSView software session over a modem connection  
before the modem connection is disabled (the Inactivity Timeout value)  
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When you use the options to add, edit or delete a user, a list of existing users  
will appear. You may enter N to display the next page of users in the database  
or enter P to go back to the previous page of users.  
To add a user to the DSR1021 switch database:  
1. Select the PPP Configuration menu option.  
2. Select option 1, Authentication Database. A list of users already within the  
database will appear.  
3. Enter A.  
4. You will be prompted to enter the username to add. Type a username and  
press Enter.  
5. You will be prompted to type a password for the user. Type a password  
and press Enter.  
6. You will be prompted to re-type the password. Type the password again  
and press Enter.  
7. Enter Ø to exit.  
To rename a user in the DSR1021 switch database:  
1. Select the PPP Configuration menu option.  
2. Select option 1, Authentication Database. A list of users already within the  
database will appear.  
3. Enter E.  
4. You will be prompted to enter the number of the user you wish to rename.  
Type the user’s number then press Enter.  
5. You will be prompted to type a new username for the user. Type a new  
username and press Enter.  
6. You will be prompted to re-type the password. Type the password again  
and press Enter.  
7. Enter Ø to exit.  
To remove a user from the DSR1021 switch database:  
1. Select the PPP Configuration menu option.  
2. Select option 1, Authentication Database. A list of users already within the  
database will appear.  
3. Enter D.  
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Chapter 4: Terminal Operations  
49  
4. You will be prompted to enter the number of the user you wish to delete.  
Type the user’s number then press Enter.  
5. You will be prompted to confirm deletion of the user from the DSR1021  
switch database. Enter a Y to remove the user.  
6. Enter Ø to exit.  
To set an Authentication Timeout:  
1. Select the PPP Configuration menu option.  
2. Select option 2, Authentication Timeout.  
3. Type a time-out value between 30-300 seconds and press Enter.  
4. Enter Ø to exit.  
To set an Inactivity Timeout:  
1. Select the PPP Configuration menu option.  
2. Select option 2, Inactivity Timeout.  
3. Type a time-out value between 1-60 minutes and press Enter.  
4. Enter Ø to exit.  
Security Configuration  
This menu option allows you to configure DSR switch authentication security.  
When it is selected, you will be given two menu options: Reset Authentication  
Tokens (certificates of server running DSAuth Server) and the connection  
status of the server running DSAuth Server.  
The DSR switch operates in one of two modes: All or Secure. In the default All  
mode, the DSR1021 switch allows any server running the DSAuth Server to  
initiate a session between the DSR switch and DSView software. In secure  
mode, only one specific DSAuth Server is allowed to initiate this session; other  
DSAuth Servers are locked out.  
NOTE: In secure mode, the ability to select a backup DSAuth Server through the DSView  
software is eliminated.  
When a DSR1021 switch is added to the database with the DSAdmin  
management application, the appropriate DSAuth Server certificate is added to  
the DSR1021 switch automatically. If the DSAuth Server cannot contact the  
DSR1021 switch to add the certificate, an error message is displayed and the  
DSR1021 switch is not added to the database.  
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When the last reference to a DSR1021 switch is removed from the database,  
the DSAuth Server certificate is removed from the DSR1021 switch, which  
allows the DSR switch to be moved from one DSAuth Server to another. The  
DSAuth Server certificate can also be removed from the Security menu on the  
DSR1021 switch console port via the Reset Authentication Tokens option.  
When the DSR1021 switch is in All mode, the DSAdmin management application  
displays a warning message when the DSR1021 switch is added to the database,  
stating that the certificate could not be installed. If you intend to operate in All  
mode, you may safely ignore this warning. Otherwise, you may wish to change  
the Security settings on the console port of the DSR1021 switch.  
SNMP Configuration  
This menu option allows you to enable SNMP and to specify parameters for  
SNMP operation. The following SNMP parameters may be configured:  
SNMP - Enables or disables SNMP  
Read community name - Specifies the community from which traps will  
be read  
Write community name - Specifies the community to which traps will  
be written  
Trap community name - Indicates the name of the community containing  
a trap  
Trap destination address (1-4) - Indicates the addresses of up to four trap  
hosts to which you want to send SNMP traps  
Trap configuration - Displays the SNMP Trap Configuration menu. You  
may select Enable All Traps, Disable All Traps or choose to enable or dis-  
able any of the following traps:  
Cold Start - No display  
Link Down - Displays the index of the Ethernet interface (Ethernet  
connections only)  
Link Up - Displays the index of the Ethernet interface (Ethernet  
connections only)  
SNMP Authentication Failure - No display  
Reboot Started - Displays the username  
Video Session Started - Displays the user, port and channel number  
Video Session Stopped - Displays the user, port and channel number  
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51  
Video Session Terminated - Displays the user who terminated the session,  
the user who was terminated, port and channel number  
Local Port Viewing Started - Displays the local port  
Local Port Viewing Stopped - Displays the local port  
Local Port Viewing Terminated - Displays user who terminated the session  
and the local port  
Image Upgrade Started - Displays the user who initiated the upgrade, the  
type of image being upgraded and the current and new image versions  
DSRIQ Added - Displays the DSRIQ module EID and port number  
DSRIQ Removed - Displays the DSRIQ module EID and port number  
Subsystem Upgrade Started - Displays the DSRIQ module EID, port  
number and information on the subsystem being upgraded  
Subsystem Restarted - Displays the DSRIQ module EID, port number and  
information on the upgraded subsystem  
Screen Resolution Changed - Displays the user, port and channel numbers  
and the previous and current screen resolutions  
SPC Device Online - Displays the SPC power control device location name  
and appliance port number for an SPC device that is detected to be online  
SPC Device Offline - Displays the SPC device location name and appliance  
port number for an SPC device that is detected to be offline  
SPC Login Error - Displays the user name, SPC device location name and  
appliance port number for an SPC device with an unsuccessful login  
SPC Socket On - Displays the user name, SPC device location name, SPC  
socket (outlet) number, name or group and appliance port number for an  
SPC socket issued an off command  
SPC Socket Off - Displays the user name, SPC device location name, SPC  
socket (outlet) number, name or group and appliance port number for an  
SPC socket issued an off command  
SPC Socket Reboot - Displays the user name, SPC device location name,  
SPC socket (outlet) number, name or group and appliance port number for  
an SPC socket issued a reboot command  
SPC Socket On Sense Fail - Displays the SPC device location name, SPC  
socket (outlet) number, name or group and appliance port number for an  
SPC socket that should be on but has an “off” status  
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SPC Socket Off Sense Fail - Displays the SPC device location name, SPC  
socket (outlet) number, name or group and appliance port number for an  
SPC socket that should be off but has an “on” status  
SPC Total Load Too High - Displays the SPC device location name and  
appliance port number for an SPC device that has exceeded the total load  
high alarm  
SPC Total Load Too Low - Displays the SPC device location name and  
appliance port number for an SPC device that is below the total load  
low alarm  
SPC Status Socket On - Displays the SPC device location, SPC socket  
(outlet) number, name or group and appliance port number for an SPC  
socket that has been polled and found to have an “on” status  
SPC Status Socket Off - Displays the SPC device location, SPC socket  
(outlet) number, name or group and appliance port number for an SPC  
socket that has been polled and found to have an “off” status  
When you have configured SNMP, enter  
Ø
to apply your changes. You will  
then be asked to confirm and returned to the main SNMP Configuration menu.  
NOTE: The DSR1021 switch supports an SNMP MIB agent that provides read/write access to  
the MIB-II variables except for the External Gateway Protocol (EGP) group.  
Firmware Management  
This menu contains the FLASH Download selection. Use this selection to  
connect to Avocent and download the latest DSR1021 switch firmware. For  
more information see Appendix A: FLASH Upgrades.  
CAUTION: Do not cycle power to the DSR1021 switch or connected servers, and do not  
disconnect DSRIQ modules during a FLASH upgrade. Doing so may render the module  
permanently inoperable and require the DSRIQ module to be returned to the factory for repair.  
Enable Debug Messages  
This menu option allows you to configure the DSR switch to display messages  
regarding the status of the DSR1021 switch. Once you select the level of detail  
you wish to receive, the DSR1021 switch will begin to display information on  
your Terminal Screen. When you are finished viewing, press any key to exit  
this mode.  
Set/Change Password  
The DSR1021 switch can be set to a secure mode where the Terminal  
Applications menu cannot be accessed without first entering a password.  
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53  
To activate security:  
1. Select the Set/Change Password menu option. You will be prompted to  
decide if you wish to continue. Enter a Y.  
2. Type a password for this DSR1021 switch and press Enter. This password  
may be up to 14 characters long.  
3. You will be prompted to re-type the password. Once you complete this  
step, security will be active and you will not be able to access DSR1021  
switch terminal operations without the password.  
To change the password:  
1. Select the Set/Change Password menu option.  
2. You will be prompted to type the old password and a new one.  
3. Re-enter the new password to verify.  
CAUTION: This password places your DSR1021 switch terminal in a secure mode. This  
password should be guarded like any network password and care should be taken to avoid  
forgetting or misplacing it. There are no means for recovering a lost password.  
Restore Factory Defaults  
This menu option will restore the Network Configuration, the Security  
Configuration and the SNMP Configuration options to the default settings.  
Reset Appliance  
This menu option allows you to execute a soft reset of the DSR1021 switch.  
Exit  
This menu selection will return you to the ready prompt.  
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Appendices  
Contents  
Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 57  
Appendix B: Using the DSView Client Software  
Over a Modem Connection . . . . . . . . . . . . . . . . . 61  
Appendix C: Using DSRIQ-SRL Modules . . . . . . . 64  
Appendix D: UTP Cabling . . . . . . . . . . . . . . . . . . . 69  
Appendix E: Technical Specifications . . . . . . . . . . 71  
Appendix F: Sun Advanced Key Emulation . . . . . 73  
Appendix G: Technical Support . . . . . . . . . . . . . . . 75  
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Appendices  
57  
Appendices  
Appendix A: FLASH Upgrades  
The DSRIQ module is unavailable while an upgrade is in progress. When  
an upgrade is initiated, any current connection to the server via the DSRIQ  
module will be terminated. If you are using DSAuth or DSView software,  
a server experiencing a DSRIQ module firmware update may not display,  
or may display as disconnected. The server will appear normally when the  
FLASH update is completed.  
NOTE: Firmware can also be upgraded using the File - Update Firmware command in the  
DSAdmin management application software. See the DSView Installer/User Guide for  
more information.  
NOTE: During an OSCAR interface-initiated upgrade, the DSRIQ module status indicator in  
the Main dialog box will be yellow.  
The DSR1021 switch FLASH upgrade feature allows you to update your  
appliance with the latest firmware available. To perform this update, you will  
first need a Trivial File Transfer Protocol (TFTP) server. If you do not have a  
TFTP server, there are several shareware and freeware programs that you  
can download.  
CAUTION: Disconnecting a DSRIQ module during a firmware update or cycling power to the  
server will render the module inoperable and require the DSRIQ module to be returned to the  
factory for repair.  
To upgrade the DSR switch firmware using the Terminal  
Applications menu:  
firmware from Avocent. Save the FLASH upgrade file to the appropriate  
directory on the TFTP server.  
2. Connect a terminal or PC running terminal emulation software (such as  
HyperTerminal) to the SETUP port on the back panel of the DSR1021  
switch using the supplied null modem cable. The terminal should be set to  
9600 baud, 8 bits, 1 stop bit, no parity and no flow control.  
3. If the DSR1021 switch is not on, turn it on now. After approximately 10  
seconds, press any key to access the Main menu.  
4. You will see the Terminal Applications menu with ten options. Select  
option 5, Firmware Management.  
NOTE: The current version of your firmware will be displayed on the Firmware  
Management screen.  
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5. Select option 1, FLASH Download.  
6. Enter the IP address of your TFTP server and press Enter.  
7. Enter the name of the file that you downloaded from the Avocent site.  
8. Confirm the TFTP download by typing a y or yes and pressing Enter.  
9. The DSR1021 switch will verify that the file you downloaded is valid. Next,  
you will be prompted to confirm the upgrade. Type a y or yes and press Enter  
to confirm.  
10. The DSR1021 switch will begin the FLASH upgrade process. On-screen  
indicators will display the upgrade progress. When the upload is complete,  
the DSR1021 switch will reset and upgrade the internal subsystems.  
11. Once the upgrade is complete, a verification message will appear on-screen.  
Upgrading the DSRIQ module firmware  
NOTE: During an OSCAR interface-initiated upgrade, the DSRIQ module status indicator in the  
Main dialog box will be yellow.  
To upgrade DSRIQ module firmware individually using the  
OSCAR interface:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog  
box will appear.  
2. Click Commands - Display Versions. The Version dialog box appears.  
Figure A.1: Version Dialog Box  
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Appendices  
59  
3. Click DSRIQ to view individual module version information. The DSRIQ  
Selection dialog box appears.  
Figure A.2: DSRIQ Selection Dialog Box  
4. Select a DSRIQ module to upgrade and click the Version button. The  
DSRIQ Version dialog box appears.  
Figure A.3: DSRIQ Version Dialog Box  
5. Click the Load Firmware button. The DSRIQ Load dialog box appears.  
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Figure A.4: DSRIQ Load Dialog Box  
6. Click OK to initiate the upgrade.  
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Appendices  
61  
Appendix B: Using the DSView Client Software  
Over a Modem Connection  
An external modem may be attached to the DSR1021 switch. This modem may  
be used to access the appliance when an Ethernet connection is not available.  
A modem/PPP dial-up connection must be established before the remote  
operation is enabled. The dial-up connection options should be set to  
115200 baud, 8 bits, 1 stop bit, no parity and enabled hardware flow control.  
The remote operations must then be enabled within the Authentication  
Timeout specified in the Terminal Applications menu or the PPP link will  
be disconnected. See Chapter 4 for more information about setting the  
Authentication Timeout.  
Once a modem dial-up connection is established, you select the DSView Client  
software window Options - Remote Operations - Enable command to establish a  
DSView software session with the DSR1021 switch over the modem link.  
When a remote operation is enabled, the DSView Client software window will  
contain a topology tree with the single DSR1021 switch.  
The following DSView software options are not available when using a  
modem connection:  
Specification of an authentication server  
Enabling of port status polling  
Displaying server views  
Global macros  
Privacy mode connections to the Video Viewer window  
Viewing connected users to a Video Viewer window  
Before you begin  
The following actions should be performed before using the DSView Client  
software over a modem connection:  
Ensure that the DSR1021 switch is configured. See Getting Started in  
Chapter 2 for more information.  
Ensure that DSR switch users have been added to the DSR1021 switch  
internal database. If the DSAuth Server is not available, the appliance  
database is used for appliance authentication. If neither are available,  
authentication cannot be performed for the DSR1021 switch, an error  
will display and the appliance will not be available in the DSView Client  
software topology tree. See Accessing the Terminal Applications Menu in  
Chapter 4 for more information.  
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Ensure that an external modem is attached to the DSR1021 switch  
MODEM port. The modem should have auto-answer turned off (typically  
a modem’s default setting).  
Ensure that your Client PC contains dial-up software and that the software  
is configured properly. See your operating system documentation for  
more information.  
To establish a remote DSView Client software session over a  
modem connection:  
1. Establish a dial-up connection to the DSR1021 switch from the DSView  
Client software PC. The IP address 10.0.0.2 will be assigned to the DSR1021  
switch and the IP address 10.0.0.3 will be assigned to the DSView Client  
software PC.  
NOTE: Windows displays a dialog box that prompts the DSR switch user for a username and  
password when a dial-up connection is established. It is not necessary to enter a username or  
password in the dialog box. When this dialog box appears, click OK to dismiss the dialog box.  
2. When a connection is established, start the DSView software on the  
DSView Client software PC.  
3. Select Options - Remote Operations - Enable. The Remote Login  
Authentication dialog box displays.  
Figure B.1: Remote Login Authentication Dialog Box  
NOTE: The DSR1021 switch will disconnect the modem connection if a DSR switch user does  
not log in within the time period specified by the Authentication Timeout value. The default  
authentication time-out value (120 seconds) may be changed using the Terminal Applications  
menu. See Chapter 4 for more information.  
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Appendices  
63  
The DSR1021 switch will attempt to contact the DSAuth Server to authenticate  
the DSR switch user. If the DSAuth Server is unavailable, the DSR1021 switch  
will use its internal database to authenticate the DSR switch user.  
4. Type the username, password and domain to which you wish to connect  
and then click OK. If authentication is successful, the DSR1021 switch, its  
ports and the outlets of any attached SPC power control device will appear  
in the DSView software topology view.  
Figure B.2: DSR1021 Switch Modem Connection  
NOTE: The DSR1021 switch will disconnect the modem connection if there is no activity on  
the modem connection for the time period specified by the Inactivity Timeout value. The default  
inactivity time-out value (15 minutes) may be changed using the Terminal Applications menu.  
See Chapter 4 for more information.  
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Appendix C: Using DSRIQ-SRL Modules  
The DSRIQ-SRL module is a serial-to-VGA converter which permits VT100-  
capable devices to be viewed from the DSR switch local port or by using  
the DSView software. The actual serial data is not accessed, but is merely  
displayed. All serial data coming from the target device is displayed in a VT100  
window, placed into a video buffer and sent to the DSR appliance as though it  
came from a VGA server. Likewise, keystrokes entered on a keyboard are sent  
to the attached device as though they were typed upon a VT100 terminal.  
DSRIQ-SRL module modes  
The following modes can be accessed from the DSRIQ-SRL module:  
On-Line - This mode enables you to send and receive serial data.  
History - This mode enables you to review serial data.  
Configuration - This mode enables you to specify DSR switch communica-  
tion parameters, the appearance of the Terminal Applications menu and  
key combinations for specific actions and macros.  
Configuring the DSRIQ-SRL module  
NOTE: The DSRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.  
Pressing CTRL-F8 will activate the Configuration Screen, which contains menu  
items that allow you to configure your DSRIQ-SRL module.  
NOTE: When the Configuration Screen is active, pressing Enter saves changes and returns you  
to the previous screen. Pressing Esc returns you to the previous screen without saving changes.  
Within the Configuration Screen, you can modify the following options:  
Baud Rate - This option allows you to specify the serial port communica-  
tions speed in bauds per second (BPS). Available options are 300, 1200,  
2400, 9600, 19200, 34800, 57600 or 115200. The default value is 9600.  
Parity - This option allows you to specify the serial port communications  
parity. Available options are EVEN, ODD or NONE. The default value  
is NONE.  
Flow Control - This option allows you to specify the type of serial flow  
control. Available options are NONE, XOn/XOff (software) and RTS/CTS  
(hardware). The default value is NONE. If you select a baud rate of 115200,  
the only available flow control is RTS/CTS (hardware).  
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65  
DSR/CD Mode - This option allows you to control how the DSR and CD  
lines operate. Available options are Always on and Toggle. When in Toggle  
mode, DSR and CD lines are turned off for one-half second and then  
turned on each time a module is selected or deselected. The default value  
is Always on.  
Enter Sends - This option enables you to specify the keys that are trans-  
mitted when Enter is pressed. Available options are <CR> (Enter), which  
moves the cursor to the left side of the screen, or <CR><LF> (Enter-Line-  
feed), which moves the cursor to the left side of the screen and down  
one line.  
Received - This option enables you to specify how the module trans-  
lates a received Enter character. Available options are <CR> (Enter) or  
<CR><LF> (Enter-Linefeed).  
Background - This option changes the screen’s background color. The cur-  
rently-selected color displays in the option line as it is changed. Available  
colors are Black, Light Grey, Yellow, Green, Teal, Cyan, Blue, Dark Blue,  
Purple, Pink, Orange, Red, Maroon and Brown. The default color is Black.  
This value cannot be identical to the Normal Text or Bold Text value.  
Normal Text - This option changes the screen’s normal text color. The  
currently-selected color displays in the option line as it is changed.  
Available colors are Grey, Light Grey, Yellow, Green, Teal, Cyan, Blue,  
Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The default  
color is Grey. This value cannot be identical to the Bold Text or Back-  
ground value.  
Bold Text - This option changes the screen’s bold text color. The cur-  
rently-selected color displays in the option line as it is changed. Available  
colors are White, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink,  
Orange, Red, Maroon, Brown and Light Grey. The default color is White.  
This value cannot be identical to the Normal Text or Background value.  
Screen Size - This option allows you to specify the screen’s text width size.  
Available values are widths of 80 columns or 132 columns. The length for  
both widths is 26 lines.  
The following Configuration Screen options enable you to define the function  
keys that will perform a selected action. To specify a new function key, press  
and hold the Ctrl key, then press the function key that you want to associate  
with the action. For example, if you want to change the Configuration (Config)  
Key Sequences option from <CTRL-F8> to <CTRL-F7>, press and hold the Ctrl  
key and then press F7.  
Config Key Sequences - This option allows you to define the key combi-  
nation that causes the Configuration Screen to appear. The default key  
sequence is Ctrl-F8.  
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DSR Installer/User Guide  
On-Line Key Sequence - This option allows you to define the key sequence  
that displays the On-Line mode. The default key sequence is Ctrl-F10.  
Help Key Sequence - This option allows you to define the key combination  
that displays the Help System screen. The default key sequence is Ctrl-F1.  
History Key Sequence - This option allows you to define the key combina-  
tion that enables History mode. The default key sequence is Ctrl-F9.  
Clear History Key Sequence - This option allows you to define the key  
combination that clears the history buffer while in History mode. The  
default key sequence is Ctrl-F11.  
Break Key Sequence - This option allows you to configure the key combi-  
nation that generates a break condition. The default key sequence is Alt-B.  
To configure a DSRIQ-SRL module:  
1. Press Ctrl-F8. The Configuration Screen will appear.  
2. Select a parameter to change. You can navigate the Configuration Screen  
using the Up Arrow and Down Arrow keys.  
3. Modify the selected value using the Left Arrow and Right Arrow keys.  
4. Repeat steps 2 and 3 to modify additional values.  
5. Press Enter to save your changes and exit the Configuration Screen.  
-or-  
Press Esc to exit the Configuration Screen without saving the changes.  
Creating a DSRIQ-SRL module macro  
Pressing the Page Down key when the Configuration Screen is displayed will  
provide access to the Macro Configuration screen. The DSRIQ-SRL module can  
be configured with up to 10 macros. Each macro can be up to 128 characters  
in length.  
To create a macro:  
1. Select the DSRIQ-SRL module you wish to configure and press Ctrl-F8 to  
activate the Configuration menu.  
2. When the Configuration menu appears, press Page Down to view the Macro  
Configuration screen. The Macro Configuration screen shows the 10  
available macros and the associated key sequences, if any, for each.  
3. Using the Up Arrow and Down Arrow keys, scroll to an available macro  
number and highlight the listed keystroke sequence. Type the new macro  
keystroke sequence over the default. Any combination of Ctrl or Alt and a  
single key may be used. When you have finished entering the keystroke  
sequence that will activate the new macro, press the Down Arrow key.  
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Appendices  
67  
4. On the line below the macro keystroke sequence you just entered, type the  
keystroke sequence that you wish the macro to perform.  
5. Repeat steps 3 and 4 to configure additional macros.  
6. When finished, press Enter to return to the previous screen.  
Using History mode  
History mode allows you to examine the contents of the history buffer, which  
contains the events that have occurred.  
The DSRIQ-SRL module maintains a buffer containing 240 lines minimum, or  
10 screens, of output. When the history buffer is full, it will add new lines at  
the bottom of the buffer and delete the oldest lines at the top of the buffer.  
NOTE: The Config Key Sequence, On-Line Key Sequence and Clear History Key Sequence used  
in the following procedure are the default values. These key combinations can be changed using  
the Configuration Screen.  
To use History mode:  
1. Press Ctrl-F9. The mode will display as History.  
2. Press one of the following key combinations to perform the  
indicated action:  
Home - Move to the top of the buffer.  
End - Move to the bottom of the buffer.  
Page Up - Move up one buffer page.  
Page Down - Move down one buffer page.  
Up Arrow - Move up one buffer line.  
Down Arrow - Move down one buffer line.  
Ctrl-F8 - Enters Configuration mode. The Configuration Screen will  
appear. Press Ctrl-F9 to return to the previous screen with History  
mode enabled, or Ctrl-F10 to return to the previous screen with On-  
Line mode enabled.  
Ctrl-F11 - Clears the history buffer. If you choose this option, a warn-  
ing screen will appear. Press Enter to delete the history buffer, or Esc  
to cancel the action. The previous screen will reappear.  
3. When finished, press Ctrl-F10 to exit History mode and return to  
On-Line mode.  
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DSR Installer/User Guide  
DSRIQ-SRL module pinouts  
The following table lists the pinouts for the DSRIQ-SRL module and is  
provided for your reference.  
DSRIQ-SRL Module Pinouts  
DB9-F  
Pin  
Host Signal  
Name/Description  
Signal Flow  
SRLSignal  
Name/Description  
1
2
3
4
5
6
7
8
9
DCD - Data Carrier Detect  
RXD - Receive Data  
Out of SRL  
Out of SRL  
In to SRL  
In to SRL  
N/A  
DTR - Data Terminal Ready  
TXD - Transmit Data  
TXD - Transmit Data  
RXD - Receive Data  
DTR - Data Terminal Ready  
GND - Signal Ground  
DSR - Data Set Ready  
RTS - Request to Send  
CTS- Clear to Send  
DSR - Data Set Ready  
GND - Signal Ground  
DTR - Data Terminal Ready  
CTS - Clear to Send  
Out of SRL  
In to SRL  
Out of SRL  
N/A  
RTS - Request to Send  
N/C - Not Connected  
N/C - Not Connected  
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Appendices  
69  
Appendix D: UTP Cabling  
The following information is intended to brief you on various aspects of  
connection media. The performance of a DSR switching system depends  
on high quality connections. Poor quality or poorly installed or maintained  
cabling can diminish DSR system performance.  
NOTE: This appendix is for information purposes only. Please consult with your local code  
officials and/or cabling consultants prior to any installation.  
DSR switching systems utilize UTP cabling.  
UTP copper cabling  
The following are basic definitions for the three types of UTP cabling that the  
DSR appliance supports:  
CAT 5 UTP (4-pair) high performance cable consists of twisted pair con-  
ductors, used primarily for data transmission. The twisting of the pairs  
gives this cable some immunity from the infiltration of unwanted inter-  
ference. CAT 5 cable is generally used for networks running at 10 or  
100 Mbps.  
CAT 5E (enhanced) cable has the same characteristics as CAT 5, but is  
manufactured to somewhat more stringent standards.  
CAT 6 cable is manufactured to tighter requirements than CAT 5E cable.  
CAT 6 has higher measured frequency ranges and significantly better  
performance requirements than CAT 5E cable at the same frequencies.  
Wiring standards  
There are two supported wiring standards for 8-conductor (4-pair) RJ-  
45 terminated UTP cable: EIA/TIA 568A and B. These standards apply to  
installations utilizing CAT 5, 5E and 6 cable specifications. The DSR switching  
system supports either of these wiring standards. Please refer to the following  
table for details.  
DSR1021 Switch Wiring Standards  
Pin  
1
EIA/TIA 568A  
white/green  
green  
EIA/TIA 568B  
white/orange  
orange  
2
3
white/orange  
blue  
white/green  
blue  
4
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DSR Installer/User Guide  
DSR1021 Switch Wiring Standards (continued)  
Pin  
5
EIA/TIA 568A  
white/blue  
orange  
EIA/TIA 568B  
white/blue  
green  
6
7
white/brown  
brown  
white/brown  
brown  
8
Cabling installation, maintenance and safety tips  
The following is a list of important safety considerations that should be  
reviewed prior to installing or maintaining your cables:  
Keep all CAT 5 runs to a maximum of 10 meters each.  
Maintain the twists of the pairs all the way to the point of termination, or  
no more that one-half inch untwisted. Do not skin off more than one inch  
of jacket while terminating.  
If bending the cable is necessary, make it gradual with no bend sharper  
than a one inch radius. Allowing the cable to be sharply bent or kinked  
can permanently damage the cable’s interior.  
Dress the cables neatly with cable ties, using low to moderate pressure.  
Do not over tighten ties.  
Cross-connect cables where necessary, using rated punch blocks, patch  
panels and components. Do not splice or bridge cable at any point.  
Keep CAT 5 cable as far away as possible from potential sources of EMI,  
such as electrical cables, transformers and light fixtures. Do not tie cables  
to electrical conduits or lay cables on electrical fixtures.  
Always test every installed segment with a cable tester. “Toning” alone is  
not an acceptable test.  
Always install jacks so as to prevent dust and other contaminants from  
settling on the contacts. The contacts of the jack should face up on the  
flush mounted plates, or left/right/down on surface mount boxes.  
Always leave extra slack on the cables, neatly coiled in the ceiling or  
nearest concealed location. Leave at least five feet at the work outlet side  
and 10 feet at the patch panel side.  
Choose either 568A or 568B wiring standard before beginning. Wire all  
jacks and patch panels for the same wiring scheme. Don’t mix 568A and  
568B wiring in the same installation.  
Always obey all local and national fire and building codes. Be sure to  
firestop all cables that penetrate a firewall. Use plenum rated cable  
where it is required.  
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Appendices  
71  
Appendix E: Technical Specifications  
DSR1021 Switch Product Specifications  
Server Ports  
Number  
Types  
8
DSRIQ-PS/2, DSRIQ-USB, DSRIQ-VSN (Sun VGA),  
DSRIQ-WSN (Sun 13W3) and DSRIQ-SRL modules  
Connectors  
RJ-45  
Sync Types  
Plug and Play  
Video Resolution  
Separate horizontal and vertical  
DDC2B  
640 x 480 @ 75 Hz (Local Port and Remote  
Port Minimum)  
800 x 600 @ 75 Hz  
960 x 700 @ 75 Hz  
1024 x 768 @ 75 Hz  
1280 x 1024 @ 75 Hz (Remote Port Maximum  
Input Resolution using a DSRIQ module)  
Supported Cabling  
4-pair UTP CAT 5 or CAT 6, 10 meters  
maximum length  
SETUP Port  
Number  
Type  
Connector  
Network Connection  
Number  
1
Serial RS-232 Null Modem Cable  
DB9 Male  
1
Type  
Ethernet: IEEE 802.3, 10BaseT, Fast Ethernet:  
IEEE 802.3U, 100BaseT  
Connector  
Local Port  
Number  
RJ-45  
1
Type  
PS/2 and VGA  
Connectors  
MODEM Port  
PS/2 MiniDIN and 15-pin D-Sub  
Number  
Type  
1
Serial RS-232  
DB9 Male  
Connector  
SPC Device Port  
Number  
1
Connector  
RJ-45  
Dimensions  
Dimensions (H x W x D)  
1.72 x 17.00 x 8.075 in; 1U form factor  
(4.45 x 43.18 x 20.5 cm)  
Weight  
AC-input Power  
AC-input Range  
5.3 lbs (2.4 kg) without cables  
25 W maximum  
100-240 VAC  
AC-input Current Rating 0.5A  
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DSR Installer/User Guide  
DSR1021 Switch Product Specifications  
Dimensions (continued)  
AC-input Cable  
Three-wire cable, with a three-lead IEC-320  
connector on the end of the cable that connects to  
the appliance and a plug suitable for the specific  
country or region on the end of the cable that  
connects to AC power mains  
`
AC Frequency  
Temperature  
50 - 60 Hz autosensing  
32-104 degrees Fahrenheit (Ø-40 degrees Celsius)  
operating; -4-158 degrees Fahrenheit (-20-70  
degrees Celsius) nonoperating  
Humidity  
10-95% noncondensing  
Safety and EMC Standards  
Standards  
AS/NZS CISPR22, CSA C22.2 No. 950,  
EN61000-3-2, EN61000-3-3, EN55022 Class A,  
EN55024, EN60950, FCC1 Part 15 Class A,  
ICES-003 Class A, IEC60950, VCCI V.3 Class A,  
UL 1950  
User Consoles  
Type  
PC running Windows NT or 2000 OS and DSR  
switching console application  
Minimum Configuration-300MHz Pentium III,  
64 Mb RAM, 100BaseT NIC, XGA Video  
Recommended Configuration-450 MHz Pentium III ,  
128 Mb Ram, 100BaseT NIC, SXGA Video  
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Appendices  
73  
Appendix F: Sun Advanced Key Emulation  
Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key  
press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation  
mode and use these keys, press and hold Ctrl+Shift+Alt and then press the  
Scroll Lock key. The Scroll Lock LED blinks. Use the indicated keys in the  
following table as you would use the advanced keys on a Sun keyboard.  
Sun Key Emulation  
Sun Key (US)  
Compose  
Compose  
Power  
PS/2 Key to Enable Sun Key Emulation  
Application (1)  
keypad  
*
F11  
Open  
F7  
Help  
Num Lock  
Props  
F3  
Front  
F5  
Stop  
F1  
Again  
F2  
Undo  
F4  
Cut  
F10  
Copy  
F6  
Paste  
F8  
Find  
F9  
Mute  
keypad /  
keypad +  
keypad -  
F12  
Vol.+  
Vol.  
Command (left) (2)  
Command (left) (2)  
Command (right) (2)  
Win (GUI) left (1)  
Win (GUI) right (1)  
(1) Windows 95 104-key keyboard  
(2) The Command key is the Sun Meta (diamond) key.  
For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll  
Lock, then F1 + A.  
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DSR Installer/User Guide  
These key combinations will work with the DSRIQ-USB module (if your Sun  
system comes with a USB port) as well as the Sun DSRIQ-VSN and DSRIQ-  
WSN modules. With the exception of F12, these key combinations are not  
recognized by Microsoft Windows. Using F12 performs a Windows key press.  
When finished, press and hold Ctrl+Shift+Alt and then press the Scroll Lock  
key to toggle Sun Advanced Key Emulation mode off.  
Special considerations for Japanese Sun USB and  
Korean Sun USB keyboards (DSRIQ-USB modules only)  
Japanese Sun USB and Korean Sun USB keyboards assign usage IDs for  
certain keys that differ from standard USB usage IDs. If DSRIQ-USB modules  
are attached to your Sun servers, the Han/Zen and Katakana/Hiragana keys on  
Japanese Sun USB keyboards and Hangul and Hanja keys on Korean Sun USB  
keyboards must be accessed using alternate keystrokes.  
Due to these keyboard-specific differences, keyboard mapping inconsistencies  
may be encountered when switching between servers using Sun DSRIQ-VSN  
and DSRIQ-WSN modules and servers using DSRIQ-USB modules. These keys  
function normally if your Sun servers are attached to the DSR switch using a  
DSRIQ-VSN or DSRIQ-WSN module.  
The following table lists the keyboard mapping that will take place when a  
DSRIQ-USB module is used in this setting.  
PS/2-to-USB Keyboard Mappings  
PS/2  
USB  
Sun US  
Korean Sun  
Japanese Sun  
Keyboard  
Usage ID  
Keyboard  
USB Keyboard USB Keyboard  
Right-Alt  
Ø
Ø
xE6  
x65  
AltGraph  
Compose  
Hangul  
Hanja  
Katakana/Hiragana  
Compose  
Windows  
Application  
Hangul  
Ø
Ø
Ø
x90  
x91  
x88  
N/A  
N/A  
N/A  
` ~  
N/A  
N/A  
N/A  
` ~  
N/A  
Hanja  
N/A  
Katakana/Hiragana  
Han/Zen  
Han/Zen  
N/A  
Ø
x35  
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Appendices  
75  
Appendix G: Technical Support  
Our Technical Support staff is ready to assist you with any installation or  
operating issues you encounter with your Avocent product. If an issue should  
develop, follow the steps below for the fastest possible service:  
1. Check the pertinent section of the manual to see if the issue can be  
resolved by following the procedures outlined.  
base or use the on-line service request.  
3. Call Avocent Technical Support for assistance at (888) 793-8763. Visit the  
Phone Numbers for current phone support hours.  
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DSR Installer/User Guide  
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LIMITED WARRANTY  
Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects  
in materials and workmanship for a period of 24 months from the date of purchase.  
Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you  
are dissatisfied with the performance of this product, you may return it to the point of purchase for a refund of  
the purchase price (excluding shipping charges). This guarantee does not apply to special order products, and  
may not be available through all resellers. During the warranty period, purchaser must promptly call Avocent  
for a RETURN MATERIALS AUTHORIZATION (RMA) number. Make sure that the RMA number appears on the  
packing slip, proof of purchase, AND ON THE OUTSIDE OF EACH SHIPPING CARTON. Unauthorized returns  
or collect shipments will be refused.  
Ship prepaid to:  
Avocent Corporation  
4991 Corporate Drive  
Huntsville, AL 35805 U.S.A.  
Telephone: (256) 430-4000  
The above limited warranty is voided by occurrence of any of the following events, upon which the product is  
provided as is, with all faults, and with all disclaimers of warranty identified below:  
1. If defect or malfunction was caused by abuse, mishandling, unauthorized repair, or use other  
than intended.  
2. If unauthorized modifications were made to product.  
3. If unreported damages occurred in any shipment of the product.  
4. If damages were due to or caused by equipment or software not provided by Avocent.  
5. If the unit is used with non-grounded or incorrectly polarized AC power.  
6. If the product is used in contradiction to any instruction provided by any User Guide or Instruction Sheet  
provided to you or with the product.  
7. If the product is damaged due to power surges, water exposure or act of God including lightning.  
EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,  
AVOCENT CORPORATION DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS,  
IMPLIED, OR STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING, WITHOUT LIMITATION,  
TITLE, NON-INFRINGEMENT, CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR OR  
INTENDED PURPOSE.  
EXCEPTASEXPRESSLYPROVIDEDABOVEANDTOTHEMAXIMUMEXTENTALLOWEDBYLAW,AVOCENT  
CORPORATION SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES  
(INCLUDING WITHOUT LIMITATION, LOSS OF PROFIT, LOSS OF BUSINESS, LOSS OF INFORMATION,  
FINANCIAL LOSS, PERSONAL INJURY, LOSS OF PRIVACY OR NEGLIGENCE) WHICH MAY BE CAUSED BY  
OR RELATED TO, DIRECTLY OR INDIRECTLY, THE USE OF A PRODUCT OR SERVICE, THE INABILITY  
TO USE A PRODUCT OR SERVICE, INADEQUACY OF A PRODUCT OR SERVICE FOR ANY PURPOSE OR  
USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF AVOCENT CORPORATION OR  
AN AUTHORIZED AVOCENT DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES  
OR LOSSES.  
©2004 Avocent Corporation. All rights reserved.  
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For Technical Support:  
Avocent International Ltd.  
Avocent House, Shannon Free Zone  
Shannon, County Clare, Ireland  
Tel: +353 61 715 292  
Avocent Corporation  
4991 Corporate Drive  
Huntsville, Alabama 35805-6201 USA  
Tel: +1 256 430 4000  
Fax: +353 61 471 871  
Fax: +1 256 430 4031  
Avocent Germany  
Avocent Asia Pacific  
Singapore Branch Office  
100 Tras Street, #15-01  
Amara Corporate Tower  
Singapore 079027  
Gottlieb-Daimler-Straße 2-4  
D-33803 Steinhagen  
Germany  
Tel: +49 5204 9134 0  
Fax: +49 5204 9134 99  
Tel: +656 227 3773  
Fax: +656 223 9155  
Avocent Canada  
50 Mural Street, Unit 5  
Richmond Hill, Ontario  
L4B 1E4 Canada  
Tel: +1 877 992 9239  
Fax: +1 877 524 2985  
590-388-001A  
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