AutoVie w ® 1000R
AutoVie w ® 2000R
Installer/ User Guide
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AutoVie w® 1000R
AutoVie w® 2000R
Installer/ User Guide
Avocent, the Avocent logo, The Power of Being There,
AutoView, AVWorks, Outlook and OSCAR are tradem arks or
registered tradem arks of Avocent Corporation or its affiliates.
All other m arks are the property of their respective owners.
© 2003 Avocent Corporation. All rights reserved.
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USA Notification
Warning: Changes or m odifications to this unit not expressly approved by the party
responsible for com pliance could void the user's authority to operate the equipm ent.
Note: This equipm ent has been tested and found to com ply with the lim its for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These lim its are designed to provide
reasonable protection against harm ful interference when the equipm ent is operated in a
com m ercial environm ent. This equipm ent generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
m anual, m ay cause harm ful interference to radio com m unications. Operation of this
equipm ent in a residential area is likely to cause harm ful interference in which case the
user will be required to correct the interference at his own expense.
Canadian Notification
This digital apparatus does not exceed the Class A lim its for radio noise em issions from
digital apparatus set out in the Radio Interference Regulations of the Canadian
Departm ent of Com m unications.
Le présent appareil num érique n’ém et pas de bruits radioélectriques dépassant les
lim ites applicables aux appareils num ériques de la classe A prescrites dans le Règlem ent
sur le brouillage radioélectrique édicté par le Ministère des Com m unications du Canada.
Japanese Approvals
Taiwanese Approvals
Agency Approvals
EN55022 Class A, EN55024, EN61000-3-3, FCC15 Class A, VCCI Class A, IEC950,
EN60950, UL 1950/60950 third edition, CSA C22.2 No. 950, E-E011-02-2836 (A),
CNS 13438
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Ta ble of Conte nts
Chapter 1: Product Overview
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2: Installation
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rack Mounting Your AutoView 1000R/2000R . . . 10
Installing the AutoView 1000R/2000R . . . . . . . . . . 11
Adding Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 3: Local Port Operation
Controlling Your System at the Local Port . . . . . . 19
Viewing and Selecting Ports and Servers . . . . . . . . 19
Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 22
Assigning Server or Serial Device Names . . . . . . . 23
Assigning Device Types . . . . . . . . . . . . . . . . . . . . . . 25
Changing the Display Behavior . . . . . . . . . . . . . . . 26
Controlling the Status Flag . . . . . . . . . . . . . . . . . . . 27
Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . 29
Using Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Setting Console Security . . . . . . . . . . . . . . . . . . . . . 32
Setting the Keyboard Country Code . . . . . . . . . . . . 34
Managing Server Tasks Using OSCAR . . . . . . . . . 35
Viewing and Disconnecting User Connections . . . 36
Running System Diagnostics . . . . . . . . . . . . . . . . . 37
Resetting Your PS/2 Keyboard and Mouse . . . . . . 39
Displaying Version Information . . . . . . . . . . . . . . . 40
Chapter 4: Terminal Operations
Configuring the Terminal Applications Menu . . . 45
Appendices
Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 49
Appendix B: Using AVRIQ-SRL Modules . . . . . . . 53
Appendix C: Unshielded Twisted Pair
(UTP) Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Appendix D: Technical Specifications . . . . . . . . . . 60
Appendix E: Sun Advanced Key Emulation . . . . . 62
Appendix F: Technical Support . . . . . . . . . . . . . . . 64
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Product Ove rvie w
1
Con ten ts
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
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Chapter 1: Product Overview
3
Cha pte r 1: Product Ove rvie w
Features and Benefits
The Avocent AutoView® 1000R and 2000R m odel switches com bine analog and
digital technology to provide flexible, centralized control of data center
servers. This solution delivers secure digital access and flexible server
m anagem ent from anywhere at any tim e.
NOTE: Throughout the documentation you will see the word “appliance” used generically to
describe the AutoView 1000R/2000R switch.
The AutoView 1000R/2000R consists of a rack m ountable keyboard, video and
m ouse (KVM) switch configurable for analog (local) and digital (rem ote)
connectivity. Each AutoView 1000R/2000R has 16 Avocent Rack Interface
(ARI) ports for connecting devices and operating over standard LAN
connections. Access servers or serial devices across a 100BaseT Ethernet
connection or directly through a local port on the AutoView 1000R/2000R for
analog KVM connectivity and adm inistration. Video resolutions through the
local port can be up to 1600 x 1280 with an end-to-end cable length of up to 15
m eters (50 feet). Rem ote users can achieve video resolution of up to
1280 x 1024 with a cable length of up to 10 m eters (32 feet) between the
AutoView 1000R/2000R and the server.
Number
of
Digital Analog
use rs user
servers
AutoVie w 1000R
LAN
16
16
1
1
AutoVie w 2000R
LAN
1
2
Figure 1.1: AutoView 1000R/ 2000R Model Comparison
AVRIQ and AVRIQ-SRL (serial) modules
The AVRIQ and AVRIQ-SRL (serial) m odules with CAT 5 design dram atically
reduce cable clutter, while providing optim al digital display resolution and
video settings. The built-in m em ory of the AVRIQ sim plifies configuration by
assigning and retaining unique server nam es or Electronic ID (EID) num bers
for each attached server. This integrated intelligence enhances security and
prevents unauthorized access to a server through m odule m anipulation. The
AVRIQ is powered directly from the server and provides Keep Alive
functionality even if the AutoView 1000R/2000R is not powered.
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4
AutoView 1000R/AutoView 2000R Installer/User Guide
The AVRIQ-SRL (serial) m odule is a DCE device that provides the prim ary
interface between a serial device and the AutoView 1000R/2000R appliance. It
provides VT100 term inal em ulation, break suppression and port history in a
convenient m odule form at. The AVRIQ-SRL is com patible with the ARI ports of
the AutoView 1000R/2000R appliance. See Appendix B for m ore inform ation on
the AVRIQ-SRL m odule.
Access via network connection
No special software or drivers are required on the attached com puters. Rem ote
users access the AutoView 1000R/2000R and all attached system s via Ethernet
from a PC running AVWorks™. This software resides on the user’s PC only. User
PCs can be located anywhere a valid network connection exists. The AutoView
1000R/2000R can be configured on a separate network from your data network,
allowing access to your servers even if your applications network is down.
Point and click control with AVWorks software
The AVWorks software is a cross-platform m anagem ent application that allows
you to view and control the AutoView 1000R/2000R and all attached servers.
The AVWorks software provides secure authentication, data transfers and
usernam e/password storage. By utilizing a browser interface for navigation
with an intuitive split-screen interface, this software provides you with a single
point of access for your entire system . From here, you can m anage the
AutoView 1000R/2000R, install a new AutoView 1000R/2000R or launch a video
session to a system server. Multiple servers can be accessed by one user; each
additional com puter’s video will appear in a separate program window.
NOTE: Throughout the documentation and AVWorks user interface, you will see the word
“appliance” used generically to describe the AutoView 1000R/2000R switch.
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Chapter 1: Product Overview
5
AVRIQ
Modules
Rack
of
Servers
AVRIQ
Modules
Rack
of
Servers
Critical Server
AutoView 2000R
Analog Connection
IP Connections
Figure 1.2: Example AutoView 2000R Configuration
Safety Precautions
To avoid potential video and/or keyboard problems when using Avocent products:
•
If the building has 3-phase AC power, ensure that the com puter and m onitor
are on the sam e phase. For best results, they should be on the sam e circuit.
To avoid potentially fatal shock hazard and possible dam age to equipm ent,
please observe the following precautions:
•
•
•
Do not use a 2-wire extension cord in any Avocent product configuration.
Test AC outlets at the computer and monitor for proper polarity and grounding.
Use only with grounded outlets at both the com puter and m onitor. When
using a backup Uninterruptible Power Supply (UPS), power the com puter,
the m onitor and the appliance off the supply.
NOTE: The AC inlet is the main disconnect.
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6
AutoView 1000R/AutoView 2000R Installer/User Guide
Rack mount safety considerations
•
Elevated Ambient Tem perature: If installed in a closed rack assembly, the
operation tem perature of the rack environm ent m ay be greater than room
ambient. Use care not to exceed the rated m axim um ambient tem perature
of the appliance.
•
Reduced Air Flow : Installation of the equipm ent in a rack should be such
that the am ount of airflow required for safe operation of the equipm ent is
not com prom ised.
•
•
Mechanical Loading: Mounting of the equipment in the rack should be such
that a hazardous condition is not achieved due to uneven mechanical loading.
Circuit Overloading: Consideration should be given to the connection of
the equipm ent to the supply circuit and the effect that overloading of
circuits m ight have on overcurrent protection and supply wiring. Consider
equipm ent nam eplate ratings for m axim um current.
•
Reliable Earthing: Reliable earthing of rack m ounted equipm ent should be
m aintained. Pay particular attention to supply connections other than
direct connections to the branch circuit (for exam ple, use of power strips).
UTP cables
The AutoView 1000R/2000R will function correctly with any com bination of
CAT 5, CAT 5e and CAT 6 cables.
NOTE: Throughout this manual, the generic term “CAT 5” refers to any CAT cable used by the
AutoView 1000R/2000R appliance.
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Ins ta lla tion
2
Con ten ts
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rack Mounting Your AutoView 1000R/2000R . . . 10
Installing the AutoView 1000R/2000R . . . . . . . . . . 11
Adding Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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Chapter 2: Installation
9
Cha pte r 2: Ins ta lla tion
The AutoView 1000R/2000R appliance requires that the AVWorks software be
installed prior to use. AVWorks software allows you to view and control a
server attached to the AutoView 1000R/2000R appliance, configure and
m aintain the system and prevent unauthorized access to the appliance via
IP connection.
NOTE: The local port does not require the AVWorks software for operation. The local port
uses the On-Screen Configuration and Activity Reporting interface (OSCAR®). For more
information, see Chapter 3.
The AutoView 1000R/2000R appliance uses Ethernet networking
infrastructure and TCP/IP protocol to transm it keyboard, video and m ouse
inform ation between operators and connected com puters. Although 10BaseT
Ethernet m ay be used, a dedicated, switched 100BaseT network provides
im proved perform ance.
Getting Started
Before installing your AutoView 1000R/2000R appliance, refer to the following
lists to ensure you have all item s that shipped with the appliance as well as
other item s necessary for proper installation.
Supplied with the AutoView 1000R/ 2000R
The following item s are supplied with your appliance:
•
•
•
•
•
•
•
•
AutoView 1000R or AutoView 2000R appliance
Power cord
Rack m ounting kit
One straight-through null m odem serial cable
AutoView 1000R/2000R Installer/User Guide
AVWorks Installer/User Guide
AVWorks CD
AutoView 1000R/2000R and AVWorks Quick Installation Guide
Additional items needed
The following are additional item s needed to use your appliance:
•
•
•
One AVRIQ per attached server or switch
One AVRIQ-SRL per attached serial device
One CAT 5 patch cable per server or serial device (4-pair UTP, up to
10 m eters)
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1 0
AutoView 1000R/AutoView 2000R Installer/User Guide
Setting up your network
The AutoView 1000R/2000R appliance uses IP addresses to uniquely identify
the appliances and the com puters running AVWorks software. The AutoView
appliance supports both BootP (a subset of DHCP) and static IP addressing.
Avocent recom m ends that IP addresses be reserved for each appliance and
that they rem ain static while the appliances are connected to the network.
Rack Mounting Your AutoView 1000R/ 2000R
Your AutoView 1000R/2000R appliance ships with rack m ounting brackets for
easy integration into your rack. Before installing the appliance and other
com ponents in the rack cabinet (if not already installed), stabilize the rack in a
perm anent location. Install your equipm ent starting at the bottom of the rack
cabinet, then work to the top. Avoid uneven loading or overloading of
rack cabinets.
To install the 1U switch mounting bracket:
1. Line up the holes in the “long side” of the kit’s side brackets with the
screw holes in the switch.
2. With a Phillips screwdriver, fasten the m ounting brackets to the switch
using two 8/32 ” x 1//2 ” pan head screws on each side.
3. Attach the four cage nuts or clip nuts to the rack m ounting flange of the
rack cabinet so that the nuts are positioned on the inside of the rack.
4. Mount the switch assembly to the rack cabinet by m atching the holes in
the “short side” of each bracket to an appropriate set of m atching holes on
your rack cabinet. Next, insert the combination hex head screws through
the slots in the bracket and the holes in the m ounting rail, then into the
cage nuts or clip nuts.
Figure 2.1: AutoView 1000R/ 2000R Horizontal Installation
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Chapter 2: Installation
1 1
Installing the AutoView 1000R/ 2000R
Figure 2.2 illustrates one possible configuration for your AutoView 1000R/
2000R appliance. Follow the detailed set of procedures following Figure 2.2 to
successfully install your appliance.
Network
Remote User
One user for the AutoView 1000R
or two users for the AutoView 2000R
Configuration Port
for updating
fi rmware
AutoView1000R/ 2000R Appliance
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
LAN
10
ARI Ports 1-16
KVM
Connections
CAT 5
Cable
Power
Cord
Servers 2-16
Local User
AVRIQ Module
PS/2, USB, Sun and serial modules
are available
Server 1
Figure 2.2: Basic AutoView 1000R/ 2000R Configuration
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1 2
AutoView 1000R/AutoView 2000R Installer/User Guide
CAUTION: To re duce the risk of e le ctric shock or damage to your e quipme nt -
- Do not disable the power cord grounding plug. The grounding plug is an important
safety feature.
- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
- Disconnect the power from the appliance by unplugging the power cord from either the
electrical outlet or the appliance.
To install the AutoView 1000R/ 2000R hardware:
1. Connect a term inal or PC running term inal em ulation software (such as
HyperTerm inal®)to the configuration port on the back panel of the
appliance using an RS-232 DB9 null m odem cable. The term inal should
be set to 9600 baud, 8 bits, 1 stop bit, no parity and no flow control.
2. Plug the supplied power cord into the back of the appliance and then into
an appropriate power source.
3. When you turn on the power, the Power indicator on the front of the
appliance will blink for 30 seconds while perform ing a self-test.
Approxim ately 10 seconds after it stops blinking, press the Enter key to
access the m ain m enu.
To configure the AutoView 1000R/ 2000R hardware:
1. You will see the Term inal Applications m enu with six options. Select
option 1, Network Configuration.
Figure 2.3: Network Configuration Menu
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Chapter 2: Installation
1 3
2. Select option 1 from the Network Configuration m enu to set your network
speed. When possible, you should set your connection m anually without
relying on the auto negotiate feature. Once you enter your selection, you
will be returned to the Network Configuration m enu.
3. Select option 2 and specify if you are using a static or BootP IP address.
Use a static IP address for ease of configuration. If you are using a BootP
address, please configure your BootP server to provide an IP address to the
appliance, skip step 4 and continue to the next procedure.
4. Select options 3-5 from the Term inal Applications m enu, in turn, to finish
configuring your appliance for IP address, netm ask and default gateway.
Once this is com pleted, type a Ø to return to the m ain m enu.
To adjust the mouse acceleration:
Before a server can be connected to the AutoView 1000R/2000R, an adjustm ent
to m ouse acceleration m ust be m ade. Use the default Microsoft® Windows®
PS/2 m ouse driver for all Microsoft Windows system s attached to the appliance.
For Microsoft Windows NT® (using default drivers):
1. From the desktop, select Start - Settings - Control Panel - Mouse. The
Mouse Properties dialog box will appear.
2. Click on the Motion tab.
3. Set the Pointer speed to Slow. You will need to set this for any Windows
NT user account that will be accessing the Windows NT system through
the appliance.
4. Set Acceleration to None for m ouse sync.
For Microsoft Windows 2000/ Windows XP (using default drivers):
1. From the desktop, select Start -Settings -Control Panel -Mouse. The Mouse
Properties dialog box will appear.
2. Click on the Motion tab.
3. Set the speed setting to the default of 50%.
4. If you are using Windows 2000, click the Mouse tab and set Acceleration to
None for m ouse sync.
-or-
If you are using Windows XP, click the Pointer Options tab and check the
Enhance pointer precision checkbox.
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1 4
AutoView 1000R/AutoView 2000R Installer/User Guide
To connect an AVRIQ module to each server:
1. Locate the AVRIQ m odules for your AutoView 1000R/2000R appliance.
2. Attach the appropriately color-coded ends to the keyboard (violet),
m onitor (blue) and m ouse (green) ports on the first server you will be
connecting to the appliance.
3. Attach one end of the CAT 5 cabling that will run between your AVRIQ and
AutoView 1000R/2000R appliance to the RJ-45 connector on the
AVRIQ m odule.
4. Connect the other end of the CAT 5 cable to the desired ARI port on the
back of your AutoView 1000R/2000R appliance.
5. Repeat steps 2-4 for all servers you wish to attach.
NOTE: When connecting a Sun AVRIQ module, you must use a multi-sync monitor to
accommodate Sun computers that support both VGA and sync-on-green or composite sync.
See Appendix B for more information on the AVRIQ -SRL module.
To connect serial devices to the AutoView 1000R/ 2000R appliance:
1. Locate an AVRIQ-SRL m odule.
2. Attach the AVRIQ-SRL 9-pin serial connector to the serial port of the
device to be connected to your AutoView 1000R/2000R appliance.
3. Attach one end of the CAT 5 cable to the RJ-45 connector on the AVRIQ-
SRL m odule. Connect the other end of the CAT 5 cable to the desired ARI
port on the back of your AutoView 1000R/2000R appliance.
NOTE: The AVRIQ -SRL module is a DCE device and only supports VT100 terminal emulation.
4. Connect the power supply to the power connector on your AVRIQ-SRL.
The cable expander can be used to power up to four AVRIQ-SRL m odules
from a single power supply.
5. Connect the AVRIQ-SRL power supply to an appropriate AC wall outlet.
Power up your serial device.
To connect an AVRIQ-PEM:
1. Locate the AVRIQ-PEM m odule.
2. Attach one end of a CAT 5 cable to the IN port on the AVRIQ-PEM m odule.
3. Connect the other end of the CAT 5 cable to the desired ARI port on the
back of your AutoView 1000R/2000R appliance.
4. Attach one end of another CAT 5 cable to one of the eight ports on the
AVRIQ-PEM m odule.
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Chapter 2: Installation
1 5
5. Connect the other end of the CAT 5 cable to the appropriate AVRIQ
m odule for the server you want to connect to the appliance.
6. Repeat steps 4-5 for all servers you wish to attach. Up to eight servers m ay
be attached to the AutoView 1000R/2000R appliance through the
AVRIQ-PEM m odule.
NOTE: When a server is connected using an AVRIQ -PEM and is in use, other servers
connected through that AVRIQ -PEM cannot be accessed by other users.
Adding a legacy KVM switch
You can add your legacy switches to the AutoView 1000R/2000R appliance for
better integration into your existing configuration. In a cascaded system , each
ARI port will accom m odate up to 24 servers.
Legacy Switch Support
Legacy Product
OutLook® ES
AutoView
Model Numbers
140ES, 180ES, 280ES, 1160ES, 2160ES, 4160ES
AV200-4, AV200-8, AV400-4, AV400-8, AV416, AV424
AutoView 1000R
Appliance
AVRIQ Module
PS/2, USB, Sun and
Serial are available
CAT 5 Cable
KVM Connections
AVRIQ
Module
AutoView
200/ 400
Switch
Power
Cord
Outlook ES Switch
Server 1
Server 1
Local User
Figure 2.4: AutoView 1000R Configuration with a Legacy KVM Switch
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1 6
AutoView 1000R/AutoView 2000R Installer/User Guide
To add a legacy KVM switch:
1. Mount the legacy switch into your rack cabinet. Locate a length of CAT 5
cabling to connect your appliance to the AVRIQ for your legacy switch.
2. Attach one end of the CAT 5 cabling to the RJ-45 connector on the AVRIQ.
3. Connect the other end of the CAT 5 cable to a port on the back of your
AutoView 1000R/2000R.
4. Attach the keyboard, m onitor and m ouse connectors of the AVRIQ to a
user port on your legacy cascade switch.
5. Connect the servers to your Avocent cascade switch according to the
instructions included with the device.
6. Power cycle the legacy switch to enable the cascade code.
7. Repeat steps 2-5 for all cascade switches you want to attach to
your appliance.
To connect the network and turn on your AutoView 1000R/ 2000R:
1. Connect your network cable from the LAN port on the rear of the
AutoView 1000R/2000R appliance to your network.
2. The com ponents in the AutoView 1000R/2000R system m ay be turned on
in any order. However, since the AVRIQ m odules are powered by the
servers, turn on the servers first and then turn on all attached system s for
the m ost efficient startup.
Adding Servers
While you can configure the entire AutoView 1000R/2000R system through
either the OSCAR or AVWorks interfaces, we recom m end first adding server
nam es to OSCAR at the local analog station prior to adding or discovering the
appliance in AVWorks at the rem ote digital station.
To add server names:
1. Launch OSCAR at the local analog station and input all server nam es. You
can also custom ize OSCAR as well as access the AutoView 1000R/2000R
from the local analog station. See Chapter 3 for detailed instructions on
OSCAR setup and configuration.
2. After you install AVWorks on each rem ote digital station, launch AVWorks
and click Add New Appliance to add the new AutoView 1000R/2000R. The
server nam es you entered in OSCAR will now display in AVWorks for all
servers/AVRIQ m odules that are powered up and online. AVRIQ m odules
that are offline can be added later using the resync feature. See the
AVWorks Installer/User Guide that ships with your appliance.
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Loca l Port Ope ra tion
3
Con ten ts
Controlling Your System at the Local Port . . . . . . 19
Viewing and Selecting Ports and Servers . . . . . . . . 19
Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 22
Assigning Server or Serial Device Names . . . . . . . 23
Assigning Device Types . . . . . . . . . . . . . . . . . . . . . . 25
Changing the Display Behavior . . . . . . . . . . . . . . . 26
Controlling the Status Flag . . . . . . . . . . . . . . . . . . . 27
Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . 29
Using Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Setting Console Security . . . . . . . . . . . . . . . . . . . . . 32
Setting the Keyboard Country Code . . . . . . . . . . . . 34
Managing Server Tasks Using OSCAR . . . . . . . . . 35
Viewing and Disconnecting User Connections . . . 36
Running System Diagnostics . . . . . . . . . . . . . . . . . 37
Resetting Your PS/2 Keyboard and Mouse . . . . . . 39
Displaying Version Information . . . . . . . . . . . . . . . 40
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Chapter 3: Local Port Operation
1 9
Cha pte r 3: Loca l Port Ope ra tion
Controlling Your System at the Local Port
The AutoView 1000R/2000R includes a local port on the back of the appliance
that allows you to connect a m onitor and a PS/2 keyboard and m ouse for direct
local access. The appliance uses OSCAR, Avocent’s On-Screen Configuration
and Activity Reporting interface, which utilizes intuitive m enus to configure
your system and select com puters.
NOTE: Acceleration must be set to None for mouse sync on servers. See Installing the
AutoView 1000R/2000R in Chapter 2 for more information.
Viewing and Selecting Ports and Servers
Use the OSCAR Main dialog box to view, configure and control servers in the
AutoView 1000R/2000R system . You m ay view your servers by nam e, port or
by the unique Electronic ID num ber (EID) em bedded in each AVRIQ. You will
see an OSCAR-generated port list by default when you first launch OSCAR.
The Port colum n indicates the ARI port to which a server is connected. If you
connect a legacy KVM switch to the appliance, the port num bering displays the
ARI port first, then the switch port to which the server is connected. For
exam ple, in Figure 3.1, all the servers except Darrell, Ebert and Edm ond are
connected to legacy switches.
To access the Main dialog box:
Press Print Screen to launch OSCAR. The Main dialog box appears.
Figure 3.1: Example of Configured Main Dialog Box
NOTE: You can also press the Control key twice within one second to launch OSCAR. You can
use this key sequence in any place you see Print Scre en throughout this installer/user guide.
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Viewing the status of your appliance
The status of the servers in your system is indicated in the right colum ns of the
Main dialog box. The following table describes the status sym bols.
OSCAR Status Symbols
Symbol Description
(green circle) Server connected, powered up and the AVRIQ is online.
Connected server is powered down or is not operating properly and the
AVRIQ is offline.
Connected switch is online.
Connected switch is offline or is not operating properly.
(yellow circle) The designated AVRIQ is being upgraded. When this symbol
displays, do not cycle power to the appliance or connected servers and do not
disconnect AVRIQ modules. Doing so may render the module permanently
inoperable and require the AVRIQ to be returned to the factory for repair.
(green letter) The AVRIQ is being accessed by the indicated user channel, which
displays in the monitor icon. The local user letter may change, depending on the
availability of a video channel.
(black letter) AVRIQ is blocked by the indicated user channel. For instance, in
Figure 3.1, user B is viewing Forester, but is blocking access to Acton, Barrett
and Edie which are connected to the same AVRIQ chain.
Selecting servers
Use the Main dialog box to select servers. When you select a server, the appliance
reconfigures the keyboard and mouse to the proper settings for that server.
To select servers:
Double-click the server nam e, EID or port num ber.
-or-
If the display order of your server list is by port (Port button is depressed), type
the port num ber and press Enter.
-or-
If the display order of your server list is by nam e or EID num ber (Name or EID
button is depressed), type the first few characters of the nam e of the server or
the EID num ber to establish it as unique and press Enter.
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To select the previous server:
Press Print Screen and then Backspace. This key com bination toggles you
between the previous and current connections.
To disengage the user from a server:
Press Print Screen and then Alt+Ø. This leaves the user in a free state, with no
server selected. The status flag on your desktop displays Free.
Soft switching
Soft switching is the ability to switch servers using a hotkey sequence. You can soft
switch to a server by pressing Print Screen and then typing the first few
characters of its name or number. If you have set a Screen Delay Time and you
press the key sequences before that time has elapsed, OSCAR will not display.
To configure servers for soft switching:
1. Press Print Screen to launch OSCAR. The Main dialog box appears.
2. Click Setup - Menu. The Menu dialog box appears.
3. For Screen Delay Tim e, type the number of seconds of delay desired
before the Main dialog box is displayed after Print Screen is pressed.
4. Click OK.
To soft switch to a server:
1. To select a server, press Print Screen. If the display order of your server list
is by port (Port button is depressed), type the port number and press Enter.
-or-
If the display order of your server list is by nam e or EID number (Name or
EID button is depressed), type the first few characters of the nam e of the
server or the EID number to establish it as unique and press Enter.
2. To switch back to the previous server, press Print Screen then Backspace.
Navigating OSCAR
This table describes how to navigate OSCAR using the keyboard and m ouse.
OSCAR Navigation Basics
This Keystroke
Print Screen
Does This
Opens OSCAR. Press Print Screen twice to send the Print
Screen keystroke to the currently selected AVRIQ module.
F1
Opens the Help screen for the current dialog box.
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OSCAR Navigation Basics (continued)
This Keystroke
Escape
Does This
Closes the current dialog box without saving changes and returns
to the previous one. If the Main dialog box is displayed, pressing
Escape closes OSCAR and displays a status flag if status flags
are enabled. See Controlling the Status Flag in this chapter for
more information. In a message box, it closes the pop-up box and
returns to the current dialog box.
Alt
Opens dialog boxes, selects or checks options and executes
actions when used with underlined or other designated letters.
Alt+X
Closes the current dialog box and returns to the previous one.
Alt+O
Selects the OK button, then returns to the previous dialog box.
Single-click, Enter
In a text box, it selects the text for editing and enables the Left
and Right Arrow keys to move the cursor. Press Enter again to
quit the edit mode.
Enter
Completes a switch in the Main dialog box and exits OSCAR.
Print Screen, Backspace Toggles back to previous selection. Print Screen, Alt+Ø
immediately disengages user from a server; no server is selected.
Status flag displays Free. (This only applies to the Ø on the
keyboard and not the keypad.)
Print Screen, Pause
Immediately turns on screen saver mode and prevents access to that
specific console, if it is password protected.
Up/ Down Arrows
Right/ Left Arrows
Moves the cursor from line to line in lists.
Moves the cursor between columns. When editing a text box,
these keys move the cursor within the column.
Page Up/ Page Down
Home/ End
Backspace
Delete
Pages up and down through Name and Port lists and Help pages.
Moves the cursor to the top or bottom of a list.
Erases characters in a text box.
Deletes current selection in the scan list or characters in a text box.
Shift-Del
Deletes from the current selection to the end of the list when
editing a scan list.
Numbers
Type from the keyboard or keypad.
Caps Lock
Disabled. Use the Shift key to change case.
Configuring OSCAR
You can configure your AutoView 1000R/2000R system from the Setup m enu
within OSCAR. Select the Names button when initially setting up your
appliance to identify servers by unique nam es. Select the other setup features
to m anage routine tasks for your servers from the OSCAR m enu.
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Setup Features to Configure OSCAR
Feature Purpose
Menu
Change the server listing between numerically by port or EID number and
alphabetically by name
Change the Screen Delay Time before OSCAR displays after pressing Print Screen
Flag
Change display, timing, color or location of the status flag
Broadcast Simultaneously send mouse movements and keystrokes to multiple servers
Scan Set up a custom scan pattern for up to 16 servers
Security Set passwords to restrict server access
Enable the screen saver
Keyboard Set the keyboard country code to send to Sun servers
Devices
Names
Identify the appropriate number of ports on an attached cascade switch
Identify servers by unique names
To access the Setup menu:
1. Press Print Screen to launch OSCAR. The Main dialog box appears.
2. Click Setup. The Setup dialog box appears.
Figure 3.2: Setup Dialog Box
Assigning Server or Serial Device Names
Use the Nam es dialog box to identify individual servers or serial devices by
nam e rather than by port num ber. The Nam es list is always sorted by port
order. You can toggle between displaying the nam e or the EID num ber of each
AVRIQ. Nam es are stored in the AVRIQ, so even if you m ove the m odule/
server/serial device to another ARI port, the nam e and configuration will be
recognized by the appliance.
NOTE: If a server or serial device is turned off, its respective AVRIQ will not appear in the
Names list.
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To access the Names dialog box:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Setup - Names. The Nam es dialog box appears.
Figure 3.3: Names Dialog Box
NOTE: If new AVRIQ modules are discovered by the AutoView 1000R/2000R, the on-screen list
will be automatically updated. The mouse cursor will change into an hourglass during the update. No
mouse or keyboard input will be accepted until the list update is complete.
To assign names to servers or serial devices:
1. In the Nam es dialog box, select a server or serial device nam e or port
number and click Modify. The Nam e Modify dialog box appears.
Figure 3.4: Name Modify Dialog Box
2. Type a nam e in the New Nam e box. Nam es of servers or serial devices m ay
be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space
and hyphen.
3. Click OK to transfer the new nam e to the Nam es dialog box. Your selection
is not saved until you click OK in the Nam es dialog box.
4. Repeat steps 1-3 for each server or serial device in the system .
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2 5
5. Click OK in the Nam es dialog box to save your changes.
-or-
Click X or press Escape to exit the dialog box without saving changes.
NOTE: If an AVRIQ has not been assigned a name, a combination of the EID and port is used
as the default name.
Assigning Device Types
While the appliance autom atically discovers cascade switches attached to
your appliance, you will need to specify the num ber of ports on the cascade
switch through the Devices dialog box. You will see an Sw-24 appear in the
Type category for the cascade switch. Select the switch from the list and the
Modify button appears, allowing you to assign the appropriate num ber of
ports to it.
To access the Devices dialog box:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Setup - Devices. The Devices dialog box appears.
NOTE: The Modify button will only be available if a configurable switch is selected.
Figure 3.5: Devices Dialog Box
When the AutoView 1000R/2000R appliance discovers a cascade switch, you
will notice the num bering form at change from being an ARI port only to [ARI
port]-[switch port] to accom m odate each server under that switch.
For exam ple, if a switch is connected to ARI port 6, each server connected to it
would be num bered sequentially. The server using ARI port 6, switch port 1
would be 06-01, the server using ARI port 6, switch port 2 would be 06-02, and
so on.
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To assign a device type:
1. In the Devices dialog box, select the desired port number.
2. Click Modify. The Device Modify dialog box appears.
Figure 3.6: Device Modify Dialog Box
3. Choose the number of ports supported by your switch and click OK.
4. Repeat steps 1–3 for each port requiring a device type to be assigned.
5. Click OK in the Devices dialog box to save settings.
NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the
Devices dialog box.
Changing the Display Behavior
Use the Menu dialog box to change the display order of servers and set a Screen
Delay Tim e for OSCAR. The display order setting alters how servers will display
in several screens including the Main, Devices and Broadcast dialog boxes.
To access the Menu dialog box:
1. Press Print Screen to launch OSCAR. The Main dialog box appears.
2. Click Setup - Menu in the Main dialog box. The Menu dialog box appears.
Figure 3.7: Menu Dialog Box
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To choose the default display order of servers:
1. Select Name to display servers alphabetically by nam e.
-or-
Select EID to display servers num erically by EID number.
-or-
Select Port to display servers num erically by port number.
2. Click OK.
To set a Screen Delay Time for OSCAR:
1. Type in the num ber of seconds (Ø-9) to delay OSCAR display after you
press Print Screen. Entering Ø will instantly launch OSCAR with no delay.
2. Click OK.
Setting a Screen Delay Tim e allows you to com plete a soft switch without
OSCAR displaying. To perform a soft switch, see Soft switching in this chapter.
Controlling the Status Flag
The status flag displays on your desktop and shows the nam e or EID num ber
of the selected server or the status of the selected port. Use the Flag dialog box
to configure the flag to display by server nam e or EID num ber, or to change
the flag color, opacity, display tim e and location on the desktop.
OSCAR Status Flags
Flag
Description
Flag type by name
Flag type by EID number
Flag indicating that the user has been disconnected from all systems
Flag indicating that broadcast mode is enabled
To access the Flag dialog box:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Setup - Flag. The Flag dialog box appears.
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Figure 3.8: Flag Dialog Box
To determine how the status flag is displayed:
1. Select Name or EID to determ ine what inform ation will be displayed.
2. Select Displayed to show the flag all the tim e or select Timed to display the
flag for only five seconds after switching.
3. Select a flag color in Display Color. The following flag colors are available:
•
•
•
•
Flag 1 - Grey flag with black text
Flag 2 - White flag with red text
Flag 3 - White flag with blue text
Flag 4 - White flag with violet text
4. In Display m ode, select Opaque for a solid color flag or select Transparent
to see the desktop through the flag.
5. To position the status flag on the desktop:
a. Click Set Position to gain access to the Position Flag screen.
b. Left-click on the title bar and drag to the desired location.
c. Right-click to return to the Flag dialog box.
Figure 3.9: Position Flag
NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.
6. Click OK to save settings.
-or-
Click X to exit without saving changes.
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Broadcasting to Servers
The local user can sim ultaneously control m ultiple servers in a system , to
ensure that all selected servers receive identical input. You can choose to
broadcast keystrokes and/or m ouse m ovem ents independently.
NOTE: You can broadcast to as many as 16 servers at a time, one server per ARI port.
To access the Broadcast dialog box:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Setup - Broadcast. The Broadcast dialog box appears.
Figure 3.10: Broadcast Dialog Box
NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving
a broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num Lock modes
must be the same on all keyboards. While the appliance attempts to send keystrokes to the
selected servers simultaneously, some servers may inhibit and thereby delay the transmission.
NOTE: Broadca s ting Mous e Move me nts - For the mouse to work accurately, all systems
must have identical mouse drivers, desktops (such as identically placed icons) and video
resolutions. In addition, the mouse must be in exactly the same place on all screens. Because
these conditions are extremely difficult to achieve, broadcasting mouse movements to multiple
systems may have unpredictable results.
To broadcast to selected servers:
1. From the Broadcast dialog box, select the m ouse and/or keyboard
checkboxes for the servers that are to receive the broadcast com m ands.
-or-
Press the Up or Down Arrow keys to m ove the cursor to the target server.
Then press Alt+K to select the keyboard checkbox and/or Alt+M to select
the m ouse checkbox. Repeat for additional servers.
2. Click OK to save the settings and return to the Setup dialog box. Click X or
press Escape to return to the Main dialog box.
3. Click Commands. The Com m ands dialog box appears.
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4. Click the Broadcast Enable checkbox to activate broadcasting.
5. From the user station, type the inform ation and/or perform the m ouse
m ovem ents you want to broadcast.
To turn broadcasting off:
From the Com m ands dialog box, clear the Broadcast Enable checkbox.
Using Scan Mode
In scan m ode, the appliance autom atically scans from port to port (server to
server). You can select up to 16 servers from a list of all servers attached to
your appliance. You can display the list by either the server’s nam e or EID
num ber by pressing the appropriate button.
NOTE: Scanning is only available to the local user.
To add servers to the scan list:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Setup - Scan. The Scan dialog box appears.
Figure 3.11: Scan Dialog Box
3. The dialog box contains a listing of all servers attached to your appliance.
Click the checkbox next to the servers you wish to scan.
-or-
Double-click on a server’s nam e or port.
-or-
Press Alt and the number of the server you wish to scan. You can select up
to 16 servers.
4. In the Scan Tim e box, type the number of seconds (from 3-99) of desired
tim e before the scan m oves to the next server in the sequence.
5. Click OK.
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To remove a server from the scan list:
1. In the Scan dialog box, deselect the checkbox next to the server to
be rem oved.
-or-
Double-click on the server’s nam e or port.
-or-
Click the Clear button to rem ove all servers from the scan list.
2. Click OK.
To start the scan mode:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands. The Com m ands dialog box appears.
Figure 3.12: Commands Dialog Box
3. Select Scan Enable in the Com m ands dialog box.
4. Click X to close the Com m ands dialog box.
NOTE: Scanning will begin as soon as the scan button is checked.
To cancel scan mode:
1. Select a server if OSCAR is open.
-or-
Move the m ouse or press any key on the keyboard if OSCAR is not open.
Scanning will stop at the currently selected server.
-or-
If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands. The Com m ands dialog box appears.
3. Clear Scan Enable.
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Setting Console Security
OSCAR enables you to set security on your local port console. You can establish a
screen saver mode that engages after your console remains unused for a specified
Inactivity Time. Once engaged, your console will remain locked until you press any
key or move the mouse. You will then need to type in your password to continue.
Use the Security dialog box to lock your console with password protection, set
or change your password and enable the screen saver.
NOTE: If a password has been previously set, you will have to enter the password before you
can access the Security dialog box.
To access the Security dialog box:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Setup - Security. The Security dialog box appears.
Figure 3.13: Security Dialog Box
To set or change the password:
1. Single-click and press Enter or double-click in the New text box.
2. Type the new password in the New text box and press Enter.
Passwords m ust contain both alpha and num eric characters, are case
sensitive and m ay be up to 12 characters long. Legal characters are: A-Z,
a-z, Ø-9, space and hyphen.
3. In the Repeat box, type the password again and press Enter.
4. Click OK to change your password, and then close the dialog box.
NOTE: If you should lose or forget your password, you will need to return your switch to have it
reset to the factory default settings. See Appendix F: Technical Support for contact information.
To password protect your console:
1. Set your password as described in the previous procedure.
2. Select Enable Screen Saver.
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3. Type the number of m inutes for Inactivity Tim e (from 1-99) to delay
activation of password protection and the screen saver feature.
®
4. For Mode, select Energy if your m onitor is ENERGY STAR com pliant;
otherwise select Screen.
CAUTION: Monitor damage can result from the use of Energy mode with monitors not
®
compliant with ENERGY STAR .
5. (Optional) Click Test to activate the screen saver test which lasts 10
seconds then returns you to the Security dialog box.
6. Click OK.
To log in to your console:
1. Press any key or m ove the m ouse.
2. The Password dialog box appears. Type your password, then click OK.
3. The Main dialog box appears if the password was entered properly.
To remove password protection from your console:
1. From the Main dialog box, click Setup - Security; the Password dialog box
appears. Type your password, then click OK.
2. In the Security dialog box, single-click and press Enter or double-click in
the New box. Leave the box blank. Press Enter.
3. Single-click and press Enter or double-click in the Repeat box. Leave the
box blank. Press Enter.
4. Click OK to elim inate your password.
To enable the screen saver mode with no password protection:
1. If your console does not require a password to gain access to the Security
dialog box, proceed to step 2.
-or-
If your console is password protected, see the previous procedure, then go
to step 2.
2. Select Enable Screen Saver.
3. Type the number of m inutes for Inactivity Tim e (from 1–99) to delay
activation of the screen saver.
®
4. Choose Energy if your m onitor is ENERGY STAR com pliant; otherwise
select Screen.
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CAUTION: Monitor damage can result from the use of Energy mode with monitors not
®
compliant with ENERGY STAR .
5. (Optional) Click Test to activate the screen saver test which lasts 10
seconds then returns you to the Security dialog box.
6. Click OK.
NOTE: Activation of the screen saver mode disconnects the user from a server; no server is
selected. The status flag displays Free.
To exit the screen saver mode:
Press any key or m ove your m ouse. The Main dialog box appears and any
previous server connection will be restored.
To turn off the screen saver:
1. In the Security dialog box, clear Enable Screen Saver.
2. Click OK.
To immediately turn on the screen saver:
Press Print Screen, then press Pause.
Setting the Keyboard Country Code
NOTE: Using the keyboard code that supports a language different from that of your AutoView
1000R/2000R firmware will cause incorrect keyboard mapping.
Sun servers m ay use key m appings for non-US keyboards. By default,
AutoView 1000R/2000R appliances send the US keyboard country code to Sun
and USB m odules attached to servers, and the code is applied to the servers
when they are powered up or rebooted. Codes are then stored in the
AVRIQ m odules.
Issues m ay arise when you use the US keyboard country code with a keyboard
of another country. For exam ple, the Z key on a US keyboard is in the sam e
location as the Y key on a Germ an keyboard. Sun servers will interpret
pressing the Y key on a Germ an keyboard as the Z key when the US keyboard
country code is used.
The Keyboard com m and enables you to send a different keyboard country
code than the default US setting. The specified country code is sent to all
servers attached to the AutoView 1000R/2000R appliances when they are
powered up or rebooted, and the new code is stored in the AVRIQ m odules.
NOTE: If an AVRIQ module is moved to a different server, the keyboard country code will need to
be reset.
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Chapter 3: Local Port Operation
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See Appendix E for inform ation on em ulating certain Sun keys using a PS/2
keyboard and special considerations for Japanese and Korean Sun
USB keyboards.
NOTE: Only local users can view or change keyboard country code settings.
To set the keyboard country code for Sun servers:
1. If OSCAR is not activated, press Print Screen. The Main dialog box
will appear.
2. Click Setup - Keyboard. The Keyboard dialog box appears.
Figure 3.14: Keyboard Dialog Box
3. Select a country code and click OK.
4. Reboot the Sun servers. After rebooting, each Sun server will request the
country code setting stored in the AVRIQ m odules.
NOTE: If you wish to reboot the servers by power-cycling them, you must wait 90 seconds
before rebooting. A soft reboot may be performed without waiting 90 seconds.
Managing Server Tasks Using OSCAR
You can m anage your AutoView 1000R/2000R system from the Com m ands
m enu within OSCAR including engaging the scan and broadcast m odes,
m anaging user connections, running diagnostics and updating your firm ware.
Commands to Manage Routine Tasks for Your Servers
Feature
Purpose
Broadcast Enable
Begin broadcasting to your servers. Configure a server list for
broadcasting under the Setup dialog box.
Scan Enable
User Status
Begin scanning your servers. Set up a server list for scanning in the
Setup dialog box.
View and disconnect users.
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Commands to Manage Routine Tasks for Your Servers (continued)
Feature
Run Diagnostics
Purpose
Validate the integrity of your system including memory, fi r m ware
CRCs, Comm interfaces, switch controller, local and remote video
and AVRIQ modules.
AVRIQ Status
Reset PS/2
Simultaneously upgrade multiple AVRIQ modules.
Re-establish operation of PS/2 keyboard and mouse.
Display Versions
View version information for the appliance as well as view and
upgrade fi rmware for individual AVRIQ modules.
To access the Commands menu:
1. Press Print Screen to launch OSCAR. The Main dialog box appears.
2. Click Commands. The Com m ands dialog box appears.
Figure 3.15: Commands Dialog Box
Viewing and Disconnecting User Connections
You can view and disconnect users through the User Status dialog box. The
usernam e (U) will always be displayed; however, you can display either the
server nam e or EID num ber to which a user is connected. If there is no user
currently connected to a channel, the user field will be blank and the server
field will display Free.
NOTE: The local user can be disconnected by a remote user via the AVWorks software. See
the AVWorks Installer/User Guide for additional information.
To view current user connections:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands - User Status. The User Status dialog box appears.
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Figure 3.16: User Status Dialog Box
To disconnect a user:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands - User Status. The User Status dialog box appears.
3. Click the letter corresponding to the user to disconnect. The Disconnect dialog
box will appear.
Figure 3.17: Disconnect Dialog Box
4. Click OK to disconnect the user and return to the User Status dialog box.
-or-
Click X or press Escape to exit the dialog box without disconnecting a user.
NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will
turn into an hourglass as the list is automatically updated. No mouse or keyboard input will be
accepted until the list update is complete.
Running System Diagnostics
You can validate the integrity of your system through the Run Diagnostics
com m and. This com m and checks the m ain board functional sub-system s
(m em ory, com m unications, switch control and the video channels) for each
system controller. When you select the Run Diagnostics com m and, you will
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receive a warning indicating that all users (rem ote and local) will be
disconnected. Click OK to confirm and begin the test.
The Diagnostics dialog box appears. The top section of the dialog box displays
the hardware tests. The bottom portion divides the tested AVRIQ m odules into
three categories: online, offline or suspect.
NOTE: An AVRIQ may appear to be offline while it is being upgraded.
Next to each item to be tested, you will see a pass (green circle) or fail (red x)
sym bol appear to the left of each item as that test finishes. A sym bol will also
display to the left of the LAN connection to indicate if it is (green) or is not
(red) accessible and functional. The following table details each of the tests.
Diagnostic Test Details
Test
Description
Memory Tests
Firmware CRCs
Comm Interfaces
Reports on the condition of the main board RAM
Validates the current fi rmware images stored in the system’s FLASH
Verifies that inter-board communication sub-systems are
accessible and functional
Switch Controller test
Verifies the switch matrix controller is accessible and functional
Local and Remote Video Verifies that all the video channel sub-systems are accessible
and functional
LAN Connection test
On-line AVRIQs
Verifies that the LAN connection is accessible and functional
Indicates the total number of currently connected and powered
AVRIQ modules
Offline AVRIQs
Indicates the number of AVRIQ modules that have been connected
successfully in the past and are apparently powered down
Suspect AVRIQs
Indicates the number of AVRIQ modules that have been detected,
but are either unavailable for connection or have dropped packets
during the ping tests
To run diagnostic tests:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands - Run Diagnostics. A warning m essage appears
indicating that all users will be disconnected.
3. Click OK to begin diagnostics.
-or-
Click X or press Escape to exit the dialog box without running a
diagnostic test.
4. All users are disconnected and the Diagnostics dialog box displays.
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Chapter 3: Local Port Operation
3 9
Figure 3.18: Diagnostics Dialog Box
5. As each test is finished, a pass or fail symbol appears. The test is com plete
when the last test’s symbol displays.
6. (Optional) If you have any Offline AVRIQ m odules, you can click the Clear
button to rem ove them from the list.
7. (Optional) If you have any Suspect AVRIQ m odules, you can click the
Display button. The Suspect AVRIQs dialog box appears.
Figure 3.19: Suspect AVRIQs Dialog Box
Make a note of each AVRIQ m odule in the list. In Figure 3.19, the first
AVRIQ (Sw-4) is attached to channel 4 of a cascade switch, the second (???)
is non-com m unicative and the third (Srvr) is attached directly to a server.
You m ay want to troubleshoot each of these AVRIQ m odules.
Resetting Your PS/ 2 Keyboard and Mouse
If your PS/2 keyboard or m ouse locks up, you m ay be able to re-establish
operation of these peripherals by issuing a reset com m and. The reset com m and
sends a key sequence to the server which causes the m ouse and keyboard
settings to be sent to the appliance. With com m unication re-established between
the server and the appliance, functionality is restored to the user.
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AutoView 1000R/AutoView 2000R Installer/User Guide
NOTE: This function is for Microsoft Windows-based computers only. Resetting the PS /2 on a
computer running any other operating system may require that you reboot that computer.
To reset the PS/ 2 mouse and keyboard values:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands - Reset PS/2. A m essage box displays requesting that you
confirm the reset. Click OK.
a. A m essage appears indicating that the m ouse and keyboard have
been reset.
b. Click X to close the m essage box.
-or-
Click X or press Escape to exit without sending a reset com m and to
the PS/2 m ouse and keyboard.
Displaying Version Information
OSCAR enables you to display the AutoView 1000R/2000R and AVRIQ
firm ware versions. For optim um perform ance, keep your firm ware current.
For m ore inform ation, see Appendix A.
To display version information:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands - Display Versions. The Version dialog box appears. The
top half of the box lists the sub-system versions in the appliance.
Figure 3.20: Version Dialog Box
3. Click Digital to view the Digitizer unit firm ware versions. The Digital
Version dialog box appears. The top section identifies the Digitizer sub-
system versions. The center section identifies the current network
settings. Click X or press Escape to return to the Version dialog box.
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Chapter 3: Local Port Operation
4 1
Figure 3.21: Digital Version Dialog Box
4. Click AVRIQ (see Figure 3.20) to view individual AVRIQ version
inform ation. The AVRIQ Selection dialog box appears.
Figure 3.22: AVRIQ Selection Dialog Box
5. Select an AVRIQ to view and click the Version button. The AVRIQ Version
dialog box appears. For m ore inform ation on loading firm ware, see
Appendix A.
Figure 3.23: AVRIQ Version Dialog Box
6. Click X to close the AVRIQ Version dialog box.
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AutoView 1000R/AutoView 2000R Installer/User Guide
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Te rmina l Ope ra tions
4
Con ten ts
Configuring the Terminal Applications Menu . . . 45
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Chapter 4: Term inal Operations
4 5
Cha pte r 4: Te rmina l Ope ra tions
Each individual AutoView 1000R/2000R m ay be configured at the appliance
level through the configuration port on the back of the appliance. All term inal
com m ands are accessed through a term inal or PC running term inal
em ulation software.
Configuring the Terminal Applications Menu
The AutoView 1000R/2000R Term inal Applications m enu features seven
selections: Network Configuration, Firm ware Managem ent, Enable Debug
Messages, Set/Change Password, Restore Factory Defaults, Reset Appliance
and Exit.
To access the Terminal Applications menu:
1. Connect a term inal or PC running term inal em ulation software (such as
HyperTerm inal) to the Configuration port on the back panel of the
AutoView 1000R/2000R using a RS-232 DB9 null m odem cable. The
term inal should be set to 9600 baud, 8 bits, 1 stop bit, no parity and no flow
control. The term inal m ay be connected at any tim e, even when the
appliance is powered.
2. Press any key to access the m ain m enu.
Network Configuration
The AutoView 1000R/2000R appliance is configured for network access
through the Network Configuration option. When it is selected, you will have
access to the addressing that allows the AutoView 1000R/2000R to be
positioned in your network. For m ore inform ation, see Installing the AutoView
1000R/2000R in Chapter 2.
Firmware Management
This m enu option contains the FLASH Download com m and. The FLASH
Download selection allows you to keep your AutoView 1000R/2000R firm ware
current with upgrades available from Avocent. For m ore inform ation, see
Appendix A: FLASH Upgrades.
CAUTION: Do not cycle power to the AutoView 1000R/2000R appliance or connected
servers, and do not disconnect AVRIQ modules during a FLASH upgrade. Doing so may
render the module permanently inoperable and require the AVRIQ modules to be returned to
the factory for repair.
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4 6
AutoView 1000R/AutoView 2000R Installer/User Guide
Enable Debug Messages
This m enu option allows you to configure the AutoView 1000R/2000R to display
m essages regarding the status of the AutoView 1000R/2000R. Once you select the
level of detail to receive, the AutoView 1000R/2000R will begin to display
inform ation on your term inal screen. When you are finished viewing, press any
key to exit this m ode.
Set/ Change Password
The AutoView 1000R/2000R can be set to a secure m ode where the Term inal
Applications m enu cannot be accessed without first entering a password.
To activate security:
1. Select the Set/Change Password m enu option. You will be prom pted with
the option to continue. Enter a Y.
2. Type a password for this AutoView 1000R/2000R and press Enter. This
password m ust be a m inim um of 5 characters and can be up to a
m axim um of 12 characters (10 are visible). The password m ust consist of a
combination of alpha and num eric characters.
3. You will be prom pted to re-type the password. Once you com plete this
step, security will be active and you will not be able to access AutoView
1000R/2000R term inal operations without the password.
To change the password:
1. Select the Set/Change Password m enu option.
2. You will be prom pted to type the old password and a new one.
3. Re-enter the new password to verify.
NOTE: This password places your AutoView 1000R/2000R terminal in a secure mode. This
password should be guarded like any network password and care should be taken to avoid
forgetting or misplacing it. There are no means for recovering a lost password.
Restore Factory Defaults
This m enu option will restore the network configuration and security
configuration to the default settings.
Reset Appliance
This m enu option allows you to execute a soft reset of the
AutoView 1000R/2000R.
Exit
This m enu selection will return you to the ready prom pt.
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Appe ndice s
Con ten ts
Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 49
Appendix B: Using AVRIQ-SRL Modules . . . . . . . 53
Appendix C: Unshielded Twisted Pair
(UTP) Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Appendix D: Technical Specifications . . . . . . . . . . 60
Appendix E: Sun Advanced Key Emulation . . . . . 62
Appendix F: Technical Support . . . . . . . . . . . . . . . 64
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Appendices
4 9
Appe ndice s
Appendix A: FLASH Upgrades
The AVRIQ is unavailable while an upgrade is in progress. When an upgrade
is initiated, any current connection to the server via the AVRIQ will be
term inated. If you are using AVWorks software, a server experiencing an
AVRIQ firm ware update m ay not display, or m ay display as disconnected. The
server will appear norm ally when the FLASH update is com pleted.
Upgrading the AutoView 1000R/ 2000R
The AutoView 1000R/2000R appliance FLASH upgrade feature allows you to
upgrade your appliance with the latest firm ware available. To perform this
update you will need a TFTP server. If you don’t already have a TFTP server,
there are several you can download from the Internet.
latest FLASH firmware from Avocent. Save the FLASH upgrade file to the
appropriate directory on the TFTP server. Once this is complete, the following steps
will upload the new FLASH file.
CAUTION: Disconnecting an AVRIQ during a firmware update or cycling power will render the
module inoperable and require the AVRIQ to be returned to the factory for repair.
To upload a new FLASH file:
1. Connect a term inal or PC running term inal em ulation software (such as
HyperTerm inal) to the configuration port on the back panel of the
AutoView 1000R/2000R. The term inal should be set to 9600 baud, 8 bits, 1
stop bit, no parity and no flow control.
2. Connect the LAN port on the AutoView 1000R/2000R to an Ethernet hub
that is also connected to the PC being used as the TFTP server.
3. Launch both the server software and the term inal em ulation software.
4. Verify that the AutoView 1000R/2000R is turned on. After approxim ately 40
seconds, the AutoView 1000R/2000R will send out a m essage, Avocent
AutoView 1000R/2000R Ready__Press any key to continue. Press any key to
access the m ain m enu. The AutoView 1000R/2000R m ain m enu appears.
5. Get the IP address of the TFTP server. If using the SolarWinds TFTP
server, it appears in the lower right-hand corner of the server’s pane.
Otherwise, extract it from the OS tools (m ay be OS-dependent):
a. Right-click on Network Neighborhood.
b. Select Properties.
c. Select the Protocols tab.
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AutoView 1000R/AutoView 2000R Installer/User Guide
d. Select TCP/IP protocol.
e. Select Properties and note the IP address.
6. Assign the IP address in the AutoView 1000R/2000R, if needed:
a. In the HyperTerm inal window, type 1 to select Network Configuration.
b. Note the AutoView 1000R/2000R IP address. The first three numbers
m ust be the sam e as in the server’s IP address from step 5. The last
number m ust be different. If the AutoView 1000R/2000R IP address is
not correct, change it as follows: type 3 to select IP address, then enter
the correct address.
c. Type Ø to exit the Network Configuration m enu. If you changed the IP
address, wait per the directions on the screen.
7. From the m ain m enu, type 2 to select Firmware Managem ent. The current
version of your firmware displays in the Firmware Managem ent screen.
8. From the Firmware Managem ent m enu, type 1 to select FLASH Download.
9. Type the IP address of the TFTP server and press Enter.
10. Type the nam e of the FLASH file and press Enter.
11. Confirm the TFTP download by typing y or yes and pressing Enter.
12. The AutoView 1000R/2000R will verify the file you downloaded is valid.
Next you will be prom pted to confirm the upgrade. Type y or yes and Enter.
13. The AutoView 1000R/2000R will begin the FLASH upgrade process. On-
screen indicators will display the upgrade process. When the upload is
com plete, the AutoView 1000R/2000R will reset and upgrade the
internal sub-system s.
CAUTION: Do not cycle powe r to the AutoVie w 1000R/ 2000R during this proce s s . A
loss of power might render the appliance inoperable and require the appliance be returned to
the factory for repair. This upgrade may take up to 10 minutes to complete.
14. Once the upgrade is com plete, the startup m essage from step 4 will appear
on the term inal screen.
Upgrading the AVRIQ firmware
NOTE: During an OSCAR-initiated upgrade, the AVRIQ status indicator in the Main dialog box
will be yellow.
The AVRIQ m odules can be upgraded individually or sim ultaneously.
To simultaneously upgrade multiple AVRIQs:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands - AVRIQ Status. The AVRIQ Status dialog box appears.
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Appendices
5 1
Figure A.1: AVRIQ Status Dialog Box
3. Select one or m ore types of m odules to upgrade. Click Upgrade.
NOTE: If your AVRIQ modules are already upgraded to the latest version of firmware, the
Upgrade button will not appear in the AVRIQ Status dialog box.
Figure A.2: AVRIQ Upgrade Dialog Box
4. The AVRIQ Upgrade dialog box appears. Click OK to initiate the upgrade
and return to the AVRIQ Status dialog box.
To upgrade AVRIQ firmware individually:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands - Display Versions. The Version dialog box appears.
Figure A.3: Version Dialog Box
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5 2
AutoView 1000R/AutoView 2000R Installer/User Guide
3. Click AVRIQ to view individual m odule version inform ation. The AVRIQ
Selection dialog box appears.
Figure A.4: AVRIQ Selection Dialog Box
4. Select an AVRIQ to upgrade and click the Version button. The AVRIQ
Version dialog box appears.
Figure A.5: AVRIQ Version Dialog Box
5. Click the Load Firmware button. The AVRIQ Load dialog box appears.
Figure A.6: AVRIQ Load Dialog Box
6. Click OK to initiate the upgrade and return to the AVRIQ Status dialog box.
NOTE: During an upgrade, the AVRIQ status indicator in the Main dialog box will be yellow.
The selected AVRIQ module is unavailable while an upgrade is in progress. When an upgrade
is initiated, any current connection to the server via an AVRIQ or serial device via an AVRIQ -
SRL will be terminated.
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Appendices
5 3
Appendix B: Using AVRIQ-SRL Modules
The AVRIQ-SRL m odule is a serial-to-VGA converter which perm its VT100-
capable devices to be viewed from the AutoView 1000R/2000R local port or by
using the AVWorks software. The actual serial data is not accessed, but is
m erely displayed. All serial data com ing from the target device is displayed in
a VT100 window, placed into a video buffer and sent to the AutoView 1000R/
2000R appliance as though it cam e from a VGA server. Likewise, keystrokes
entered on a keyboard are sent to the attached device as though they were
typed upon a VT100 term inal.
AVRIQ-SRL module modes
The following m odes can be accessed from the AVRIQ-SRL m odule:
•
•
•
On-Line - This m ode enables you to send and receive serial data.
History - This m ode enables you to review serial data.
Configuration - This m ode enables you to specify com m unication param -
eters, the appearance of the serial data, key combinations for specific
actions and m acros.
Configuring the AVRIQ-SRL
NOTE: The AVRIQ -SRL module is a DCE device and only supports VT100 terminal emulation.
Pressing Ctrl-F8 will activate the Configuration Screen, which contains m enu
item s that allow you to configure your AVRIQ-SRL m odule.
NOTE: When the Configuration Screen is active, pressing Enter saves changes and returns you
to the previous screen. Pressing Esc returns you to the previous screen without saving changes.
Within the Configuration Screen, you can m odify the following options:
•
•
•
Baud Rate - This option allows you to specify the serial port com m unica-
tions speed in bits per second (BPS). Available options are 300, 1200, 2400,
9600, 19200, 34800, 57600 or 115200. The default value is 9600.
Parity - This option allows you to specify the serial port com m unications
parity. Available options are EVEN, ODD or NONE. The default value
is NONE.
Flow Control - This option allows you to specify the type of serial flow
control. Available options are NONE, XOn/XOff (software) and RTS/CTS
(hardware). The default value is NONE. If you select a baud rate of 115200,
the only available flow control is RTS/CTS (hardware).
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5 4
AutoView 1000R/AutoView 2000R Installer/User Guide
•
AVR/CD Mode - This option allows you to control how the AutoView
1000R/2000R and CD lines operate. Available options are Always on and
Toggle. When in Toggle m ode, AutoView 1000R/2000R and CD lines are
turned off for one-half second and then turned on each tim e a m odule is
selected or deselected. The default value is Always on.
•
•
•
Enter Sends - This option enables you to specify the keys that are trans-
m itted when Enter is pressed. Available options are <CR> (Enter) or
<CR><LF> (Enter - Linefeed).
Received - This option enables you to specify how the m odule trans-
lates a received Enter character. Available options are <CR> (Enter) or
<CR><LF> (Enter-Linefeed).
Background - This option changes the screen’s background color. The cur-
rently-selected color displays in the option line as it is changed. Available
values are ØØ-3E. The default value is ØØ. This value cannot be identical
to the Norm al Text or Bold Text value.
•
•
•
Norm al Text - This option changes the screen’s norm al text color. The cur-
rently-selected color displays in the option line as it is changed. Available
values are ØØ-3E. The default value is 2A. This value cannot be identical
to the Bold Text or Background value.
Bold Text - This option changes the screen’s bold text color. The cur-
rently-selected color displays in the option line as it is changed. Available
values are ØØ-3E. The default value is 3F. This value cannot be identical
to the Norm al Text or Background value.
Screen Size - This option allows you to specify the screen’s text width size.
Available values are widths of 80 colum ns or 32 colum ns. The length for
both widths is 26 lines.
The following options of the Configuration Screen enable you to define the
function keys that will perform a selected action. To specify a new function
key, press and hold the Ctrl key, then press the function key that you want to
associate with the action. For exam ple, if you want to change the Config Key
Sequences option from <Ctrl-F8> to <Ctrl-F7>, press and hold the Ctrl key and
then press F7.
•
Config Key Sequences - This option allows you to define the key combina-
tion that causes the Configuration Screen to appear.
•
On-Line Key Sequence - This option allows you to define the key sequence
that displays the On-Line m ode. The default key sequence
is Ctrl-F10.
•
Help Key Sequence - This option allows you to define the key combination
that displays the Help System screen. The default key sequence is Ctrl-F1.
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Appendices
5 5
•
•
History Key Sequence - This option allows you to define the key combina-
tion that enables History m ode. The default key sequence is Ctrl-F9.
Clear History Key Sequence - This option allows you to define the key
combination that clears the history buffer while in History m ode. The
default key sequence is Ctrl-F11.
•
Break Key Sequence - This option allows you to configure the key combi-
nation that generates a break condition. The default key sequence is Alt-B.
To configure an AVRIQ-SRL module:
1. Press Ctrl-F8. The Configuration Screen will appear.
2. Select a param eter to change. You can navigate the Configuration Screen
using the Up Arrow and Down Arrow keys.
3. Modify the selected value using the Left Arrow and Right Arrow keys.
4. Repeat steps 2 and 3 to m odify additional values.
5. Press Enter to save your changes and exit the Configuration Screen.
- or -
Press Esc to exit the Configuration Screen without saving the changes.
Creating an AVRIQ-SRL macro
Pressing the Page Down key when the Configuration Screen is displayed will
provide access to the Macro Configuration screen. The AVRIQ-SRL can be
configured with up to 10 m acros. Each m acro can be up to 128 characters
in length.
To create a macro:
1. Select the AVRIQ-SRL you wish to configure and press Ctrl-F8 to activate the
Configuration menu.
2. When the Configuration menu appears, press Page Down to view the Macro
Configuration screen. The Macro Configuration screen shows the 10
available m acros and the associated key sequences, if any, for each.
3. Using the Up Arrow and Down Arrow keys, scroll to an available m acro
number and highlight the listed keystroke sequence. Type the new m acro
keystroke sequence over the default. Any combination of Ctrl or Alt and a
single key m ay be used. When you have finished entering the keystroke
sequence that will activate the new m acro, press the Down Arrow key.
4. On the line below the m acro keystroke sequence you just entered, type the
keystroke sequence that you wish the m acro to perform .
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5 6
AutoView 1000R/AutoView 2000R Installer/User Guide
5. Repeat steps 3 and 4 to configure additional m acros.
6. When finished, press Enter to return to the previous screen.
Using History mode
History m ode allows you to exam ine the contents of the history buffer, which
contains the events that have occurred.
The AVRIQ-SRL m aintains a buffer containing 240 lines m inim um , or 10
screens, of output. When the history buffer is full, it will add new lines at the
bottom of the buffer and delete the oldest lines at the top of the buffer.
NOTE: The Config Key Sequence, On-Line Key Sequence and Clear History Key Sequence
used in the following procedure are the default values. These key combinations can be
changed using the Configuration Screen.
To use History mode:
1. Press Ctrl-F9. The m ode will display as History.
2. Press one of the following key com binations to perform the
indicated action:
•
•
•
•
•
•
•
Home - Move to the top of the buffer.
End - Move to the bottom of the buffer.
Page Up - Move up one buffer page.
Page Down - Move down one buffer page.
Up Arrow - Move up one buffer line.
Down Arrow - Move down one buffer line.
Ctrl-F8 - Enters Configuration m ode. The Configuration Screen will
appear. Press Ctrl-F9 to return to the previous screen with History
m ode enabled, or Ctrl-F10 to return to the previous screen with On-
Line m ode enabled.
•
Ctrl-F11 - Clears the history buffer. If you choose this option, a warning
screen will appear. Press Enter to delete the history buffer, or Esc to
cancel the action. The previous screen will reappear.
3. When finished, press Ctrl-F10 to exit History m ode and return to
On-Line m ode.
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Appendices
5 7
AVRIQ-SRL pinouts
The following table lists the pinouts for the AVRIQ-SRL m odule and is
provided for your reference.
AVRIQ-SRL Pinouts
DB9-F
Pin
Host Signal
Name/ Description
Signal Flow
SRLSignal
Name/ Description
1
2
3
4
5
6
7
8
9
DCD - Data Carrier Detect
RXD - Receive Data
Out of SRL
Out of SRL
In to SRL
In to SRL
N/A
DTR - Data Terminal Ready
TXD - Transmit Data
TXD - Transmit Data
RXD - Receive Data
DTR - Data Terminal Ready
GND - Signal Ground
DSR - Data Set Ready
RTS - Request to Send
CTS- Clear to Send
DSR - Data Set Read
GND - Signal Ground
DTR - Data Terminal Ready
CTS - Clear to Send
Out of SRL
In to SRL
Out of SRL
N/A
RTS - Request to Send
N/C - Not Connected
N/C - Not Connected
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AutoView 1000R/AutoView 2000R Installer/User Guide
Appendix C: Unshielded Twisted Pair
(UTP) Cabling
The following inform ation is intended to brief you on various aspects of
connection m edia. The perform ance of an AutoView1000R/2000R system
depends on high quality connections. Poor quality or poorly installed or
m aintained cabling can dim inish AutoView 1000R/2000R system perform ance.
NOTE: This appendix is for information purposes only. Please consult with your local code
officials and/or cabling consultants prior to any installation.
AutoView 1000R/2000R appliances utilize UTP cabling.
UTP copper cabling
The following are basic definitions for the three types of UTP cabling that the
AutoView 1000R/2000R appliance supports:
•
CAT 5 UTP (4-pair) high perform ance cable consists of twisted pair conduc-
tors, used prim arily for data transm ission. The twisting of the pairs gives
this cable som e im m unity from the infiltration of unwanted interference.
CAT 5 cable is generally used for networks running at 10 or 100 Mbps.
•
•
CAT 5E (enhanced) cable has the sam e characteristics as CAT 5, but is
m anufactured to som ewhat m ore stringent standards.
CAT 6 cable has the sam e characteristics as CAT 5E, but is m anufactured
to a higher standard.
Wiring standards
There are two supported wiring standards for 8-conductor (4-pair) RJ-45
term inated UTP cable: EIA/TIA 568A and B. These standards apply to
installations utilizing CAT 5, 5E and 6 cable specifications. The AutoView
1000R/2000R appliance supports either of these wiring standards. Please refer
to the following table for details.
AutoView 1000R/2000R Wiring Standards
Pin
1
EIA/ TIA 568A
white/green
green
EIA/ TIA 568B
white/orange
orange
2
3
white/orange
blue
white/green
blue
4
5
white/blue
orange
white/blue
green
6
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Appendices
5 9
AutoView 1000R/2000R Wiring Standards (continued)
Pin
7
EIA/ TIA 568A
white/brown
brown
EIA/ TIA 568B
white/brown
brown
8
Cabling installation, maintenance and safety tips
The following is a list of im portant safety considerations that should be
reviewed prior to installing or m aintaining your cables:
•
•
Keep all CAT 5 runs to a m axim um of 10 m eters each.
Maintain the twists of the pairs all the way to the point of term ination, or
no m ore that one-half inch untwisted. Do not skin off m ore than one inch
of jacket while term inating.
•
If bending the cable is necessary, m ake it gradual with no bend sharper
than a one inch radius. Allowing the cable to be sharply bent or kinked
can perm anently dam age the cable’s interior.
•
•
•
Dress the cables neatly with cable ties, using low to m oderate pressure.
Do not over tighten ties.
Cross-connect cables where necessary, using rated punch blocks, patch
panels and com ponents. Do not splice or bridge cable at any point.
Keep CAT 5 cable as far away as possible from potential sources of EMI,
such as electrical cables, transform ers and light fixtures. Do not tie cables
to electrical conduits or lay cables on electrical fixtures.
•
•
Always test every installed segm ent with a cable tester. “Toning” alone is
not an acceptable test.
Always install jacks so as to prevent dust and other contam inants from
settling on the contacts. The contacts of the jack should face up on the
flush m ounted plates, or left/right/down on surface m ount boxes.
•
•
•
•
Always leave extra slack on the cables, neatly coiled in the ceiling or near-
est concealed location. Leave at least five feet at the work outlet side and
10 feet at the patch panel side.
For CAT 5 installations, choose either 568A or 568B wiring standard
before beginning. Wire all jacks and patch panels for the sam e wiring
schem e. Don’t m ix 568A and 568B wiring in the sam e installation.
For fiber installations, choose a supported wiring standard before begin-
ning. Configure all jacks and patch panels for the sam e standard. Do not
m ix fiber types within the sam e installation.
Always obey all local and national fire and building codes. Be sure to
firestop all cables that penetrate a firewall. Use plenum rated cable
where it is required.
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6 0
AutoView 1000R/AutoView 2000R Installer/User Guide
Appendix D: Technical Specifications
AutoView 1000R/ 2000R Product Specifications
Server Ports
Number
Types
16
AVRIQ-PS/2, AVRIQ-USB, AVRIQ-VSN (Sun VGA),
AVRIQ-WSN (Sun 13W3) and AVRIQ-SRL modules
Connectors
RJ-45
Sync Types
Separate horizontal and vertical
DDC2B
Plug and Play
Video Resolution
640 x 480 @ 75 Hz (Local Port and Remote
Port Minimum)
800 x 600 @ 75 Hz
960 x 700 @ 75 Hz
1024 x 768 @ 75 Hz
1280 x 1024 @ 75 Hz (Remote Port Maximum using
an AVRIQ)
1600 x 1280 @ 75 Hz (Local Port Maximum)
Supported Cabling
Configuration Port
Number
4-pair UTP CAT 5 or CAT 6, 10 meters maximum length
1
Type
Serial RS-232
DB9 Female
Connector
Network Connection
Number
1
Type
Ethernet: IEEE 802.3, 10BaseT,
Fast Ethernet: IEEE 802.3U, 100BaseT
Connector
Local Port
Number
RJ-45
1
Type
PS/2 and VGA
Connectors
Dimensions
PS/2 MiniDIN and 15-pin D
Dimensions (H x W x D) 4.45 x 43.18 x 27.94 cm 1U form factor
(1.75 x 17.00 x 11.00 in)
Weight
3.6 kg (8 lb) without cables
92 BTU/Hr
Heat Dissipation
Airflow
8 cfm
AC-input power
40 W maximum
AC-input voltage rating 100-240 VAC Autosensing
AC-input current rating 1A
AC-input cable
18 AWG three-wire cable, with a three-lead IEC-320
receptacle on the power supply end and a country or
region dependent plug on the power resource end
AC-frequency
50/60 Hz
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Appendices
6 1
AutoView 1000R/ 2000R Product Specifications
Dimensions (continued)
Temperature
Ø
º-40º Celsius (32º-104º
Fahrenheit) operating
-20º-70º Celsius (-4º-158º Fahrenheit) nonoperating
Humidity
20-80% noncondensing operating
5-95% noncondensing nonoperating
Agency Approvals
EN55022 Class A, EN55024, EN61000-3-3, FCC15 Class A, VCCI Class A,
IEC950, EN60950, UL 1950/60950 third edition, CSA C22.2 No. 950,
E-E011-02-2836 (A), CNS 13438
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6 2
AutoView 1000R/AutoView 2000R Installer/User Guide
Appendix E: Sun Advanced Key Emulation
Certain keys on a standard Type 5 (US) Sun keyboard can be em ulated by key
press sequences on a PS/2 keyboard. To enable Advanced Sun Key Em ulation
m ode and use these keys, press and hold Ctrl+Shift+Alt and then press the
Scroll Lock key. The Scroll Lock LED blinks. Use the indicated key in the
following table as you would use the advanced keys on a Sun keyboard.
Sun Key Emulation
Sun Key (US)
Compose
Compose
Power
PS/ 2 Key to Enable Sun Key Emulation
Application (1)
keypad
*
F11
Open
F7
Help
Num Lock
Props
F3
Front
F5
Stop
F1
Again
F2
Undo
F4
Cut
F10
Copy
F6
Paste
F8
Find
F9
Mute
keypad /
keypad +
keypad -
F12
Vol.+
Vol.
Command (left) (2)
Command (left) (2)
Command (right) (2)
Win (GUI) left (1)
Win (GUI) right (1)
(1) Windows 95 104-key keyboard
(2) The Command key is the Sun Meta (diamond) key.
For exam ple: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll
Lock, then F1 + A.
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Appendices
6 3
These key com binations will work with the USB AVRIQ m odule (if your Sun
system com es with a USB port) as well as the Sun AVRIQ m odule. With the
exception of F12, these key com binations are not recognized by Microsoft
Windows. Using F12 perform s a Windows key press.
When finished, press and hold Ctrl+Shift+Alt and then press the Scroll Lock
key to toggle Advanced Sun Key Em ulation m ode off.
Special considerations for Japanese and Korean Sun
USB keyboards (AVRIQ-USB modules only)
Japanese Sun USB and Korean Sun USB keyboards assign usage IDs for certain
keys that differ from standard USB usage IDs. If AVRIQ-USB m odules are
attached to your Sun servers, the Han/Zen and Katakana/Hiragana keys on
Japanese Sun USB keyboards and Hangul and Hanja keys on Korean Sun USB
keyboards m ust be accessed using alternate keystrokes.
Due to these keyboard-specific differences, keyboard m apping inconsistencies
m ay be encountered when switching between servers using Sun AVRIQ
m odules and servers using AVRIQ-USB m odules. These keys function
norm ally if your Sun servers are attached to the AutoView 1000R/2000R
appliance using a Sun AVRIQ.
The following table lists the keyboard m apping that will take place when an
AVRIQ-USB is used in this setting.
PS/ 2-to-USB Keyboard Mappings
PS/ 2
Keyboard
USB
Usage ID
Sun US
Keyboard
Korean Sun
USB Keyboard
Japanese Sun
USB Keyboard
Right-Alt
Ø
Ø
xE6
x65
AltGraph
Compose
Hangul
Hanja
Katakana/Hiragana
Compose
Windows
Application
Hangul
Øx90
Øx91
Øx88
Øx35
N/A
N/A
N/A
` ~
N/A
N/A
N/A
` ~
N/A
Hanja
N/A
Katakana/Hiragana
Han/Zen
Han/Zen
N/A
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6 4
AutoView 1000R/AutoView 2000R Installer/User Guide
Appendix F: Technical Support
Our Technical Support staff is ready to assist you with any installation or
operating issues you encounter with your Avocent product. If an issue should
develop, follow the steps below for the fastest possible service:
1. Check the pertinent section of this m anual to see if the issue can be
resolved by following the procedures outlined.
base or use the online service request.
3. Call Avocent Technical Support for assistance. Visit the Avocent web site at
current phone support hours.
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WARRANTY
Avocent International Ltd. warrants to the original retail purchaser that this product is and will be free from
defects in m aterials and workm anship for a period of 24 m onths from the date of purchase.
During the warranty period,purchaser m ust prom ptly call Avocent for a RETURN MATERIALSAUTHORIZATION
(RMA) num ber. Make sure that the RMA num ber appears on the packaging slip, proof of purchase, AND ON THE
OUTSIDE OF EACH SHIPPING CARTON. Unauthorised returns or collect shipm ents will be refused.
Ship prepaid to:
Avocent International Ltd.
Avocent House
Shannon Free Zone
Shannon, Co. Clare, Ireland
Tel: +353 61 715292
Fax: +353 61 471871
The warranty is void under the following conditions:
1.
If defect or m alfu nction was cau sed by abu se, m ishandling, u nauthor ised repair, or u se
other than intended.
2.
3.
4.
If u nauthor ised m odification were m ade to the product.
If u n repor ted dam ages occu r red in any sh ipm ents of the product.
If dam ages were due to or cau sed by equ ipm ent or software not provided by Avocent
Inter national Ltd.
EXCEPT AS SPECIFICALLY PROVIDED ABOVE, AVOCENT INTERNATIONAL LTD. MAKES NO WARRANTIES
EITHER EXPRESS OR IMPLIED AS TO ANY MATTER WHATSOEVER, INCLUDING, WITHOUT LIMITATION,
THE CONDITION OF THE PRODUCT, ITS MERCHANTABILITY, OR ITS FITNESS FOR ANY PARTICULAR
PURPOSE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, AVOCENT INTERNATIONAL LTD. SHALL NOT BE
LIABLE FOR LOSS OF PROFIT, LOSS OF BUSINESS, SPECIAL OR CONSEQUENTIAL DAMAGES, OR OTHER
FINANCIAL LOSS WHICH MAY BE CAUSED BY, DIRECTLY OR INDIRECTLY, THE INADEQUACY OF THE
PRODUCT FOR ANY PURPOSE OR USE.
©2003 Avocent Corporation. All rights reserved.
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For Technical Support:
Email: support@avocent.com
Avocent International Ltd.
Avocent House, Shannon Free Zone
Shannon, County Clare, Ireland
Tel: +353 61 715 292
Avocent Corporation
4991 Corporate Drive
Huntsville, Alabama 35805-6201 USA
Tel: +1 256 430 4000
Fax: +353 61 471 871
Fax: +1 256 430 4031
Avocent Germany
Avocent Asia Pacific
Singapore Branch Office
100 Tras Street, # 15-01
Amara Corporate Tower
Singapore 079027
Gottlieb-Daimler-Straße 2-4
D-33803 Steinhagen
Germany
Tel: +49 5204 9134 0
Fax: +49 5204 9134 99
Tel: +656 227 3773
Fax: +656 223 9155
Avocent Canada
50 Mural Street, Unit 5
Richmond Hill, Ontario
L4B 1E4 Canada
Tel: +1 877 992 9239
Fax: +1 877 524 2985
590-258-002D
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