OutLookESSeries
Installer/UserGuide
Formodels:140ES180ES280ES1160ES2160ES4160ES
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OutLookESSeries
Installer/UserGuide
Avocent,theAvocentlogoand“ThePowerofBeingThere”are
trademarksofAvocentCorporation.OSCARisaregisteredtrade-
markofApexInc.Allothermarksaretrademarksorregistered
trademarksoftheirrespectiveowners.
©2001AvocentCorporation.Allrightsreserved.
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USANotification
Warning:Changesormodificationstothisunitnotexpresslyapprovedbytheparty
responsibleforcompliancecouldvoidtheuser'sauthoritytooperatetheequipment.
Note:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClass
Adigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferencewhentheequipmentis
operatedinacommercialenvironment.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstruction
manual,maycauseharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterferenceinwhichcasethe
userwillberequiredtocorrecttheinterferenceathisownexpense.
CanadianNotification
ThisdigitalapparatusdoesnotexceedtheClassAlimitsforradionoiseemissions
fromdigitalapparatussetoutintheRadioInterferenceRegulationsoftheCanadian
DepartmentofCommunications.
Leprésentappareilnumériquen’émetpasdebruitsradioélectriquesdépassantles
limitesapplicablesauxappareilsnumériquesdelaclasseAprescritesdansleRèglement
surlebrouillageradioélectriqueédictéparleMinistèredesCommunicationsduCanada.
JapaneseNotification
AgencyApprovals
UL1950,CSAC22.2No.950,EN60950,IEC60950
FCCpart15A,EN55022,EN55024
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TableofContents
Chapter1:ProductOverview
OutLookESFeaturesandBenefits.................3
SafetyPrecautions..............................5
Chapter2:Installation
GettingStarted.................................9
RackMountingyourOutLookESUnit.............9
Installinga4-or8-PortSwitch ..................11
Installinga16-PortSwitch......................13
InstallingaMultipleSwitchSystem...............15
PoweringuptheOutLookSwitchSystem ..........18
Chapter3:BasicOperations
ViewingandSelectingPortsandServers...........21
OSCARNavigationBasics ......................23
SettingupOSCAR.............................24
UsingSnapshot ...............................34
ResettingyourKeyboardandMouse..............34
DisplayingVersionInformation..................35
SendingthePrintScreenKeystroke ...............35
Chapter4:AdvancedOperations
AssigningDeviceTypes.........................39
AccessingOSCARataSecondarySwitch ..........40
ScanBehaviorwithaMultiuserCascadedSystem...40
BroadcastingtoCascadedConfigurations .........42
Appendices
AppendixA:FLASHUpgrades...................47
AppendixB:TechnicalSpecifications .............48
AppendixC:TechnicalSupport..................49
AppendixD:Connectingthe280ESDCSwitch .....50
AppendixE:Troubleshooting....................51
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ProductOverview
1
Contents
OutLookESFeaturesandBenefits.................3
SafetyPrecautions..............................5
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Chapter1:ProductOverview 3
Chapter1:ProductOverview
OutLookESFeaturesandBenefits
Avocent’sfamilyofOutLookswitchesallowsyoutocontrolupto256
computersfromonekeyboard,monitorandmouse.
OutLookswitchesareavailableinsingleormultiuserversionsandareeasily
customizedtofityourparticularnetworkandoperatingsystemneeds.
TheOutLookswitchsystemconsistsoftheuserstation(yourmonitor,
keyboardandmouse),theswitchunitandtheattachedservers.Youcanattach
additional,orsecondary,switchestoaprimaryswitch(calledcascading)to
expandtheOutLooksystem.Thisflexibilityallowsyoutoaddcapacityasyour
datacentergrows.
OSCARgraphicuserinterface
OutLookswitchesareequippedwithOSCAR,ourpatentedOn-Screen
ConfigurationandActivityReportinginterface.OSCARfeaturesintuitive
menustoconfigureyourswitchsystemandselectcomputers.Computerscan
beidentifiedbyuniquenameorportnumber,allowingyoutoselectserver
namesthatmakesensetoyou.PointandclicknavigationwithOSCARallows
foreasyconfigurationandcomputerswitching.
Multiplatformsupport
TheOutLookESseriessupportsPS/2andexpandstosupportmultiple
platformswithadaptorsforApple,Sun,Unix,IBMRS/6000,HP9000andserial
devices.SwitcheasilyacrossplatformswithOSCAR.
Security
Protectyoursystemwithascreensaverpassword.Afterauser-definedtime,
thescreensavermodewillengage.Accessisprohibiteduntiltheappropriate
passwordisenteredtoreactivatethesystem.
Qualityvideosupport
TheOutLooksystemsupportsanalogVGA,SVGAandXGAvideo.The
resolutionyoucanachievedependsuponthelengthofcableseparatingyour
switchandservers.Achieveresolutionsofupto1600x1200witha7footcable
andupto800x600witha50footcable.
Plugandplay
TheOutLooksystemsupportsDisplayDataChannelPlugandPlay,which
automatesconfigurationofthemonitorandiscompliantwiththeVESA
DDC2Bstandard.
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4
OutLookESSeriesInstaller/UserGuide
FLASHupgradable
TheOutLookESisFLASHupgradable.Thisallowsyoutoupdateyour
firmwareatanytimethroughasimpleserialconnectiontoensurethatyour
OutLooksystemisalwaysrunningthemostcurrentversionavailable.
Built-inscanningcapabilities
Abuilt-inscanningfeatureallowsyoutoautomaticallymonitor,orscan,
connectedcomputerswithoutintervention.Whenkeyboardactivityis
detected,scanningissuspendeduntilallactivitystops.Scanningthenresumes
withthenextserverinsequence.
Cascadingexpansion
EachOutlookESswitchsupportsupto16directlyattachedservers,depending
onthemodel.Ifmorethan16areneeded,multipleunitscanbecascaded
togetherwithoneunitdesignatedastheprimaryswitchandadditionalunits
connectedtoitassecondaryswitches.Thisextracascadeofunitsallowsyouto
attachupto256serversinonesystem.
Figure1.1:ExampleOutLookConfiguration
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Chapter1:ProductOverview 5
Figure1.2:OutLookESModelComparison
SafetyPrecautions
Toavoidpotentialvideoand/orkeyboardproblemswhenusingAvocentproducts:
• Ifthebuildinghas3-phaseACpower,ensurethatthecomputerandmonitor
areonthesamephase.Forbestresults,theyshouldbeonthesamecircuit.
• UseonlyAvocent-suppliedcabletoconnectcomputersandKVMswitches.
Avocentwarrantiesdonotapplytodamageresultingfromuser-suppliedcable.
Toavoidpotentiallyfatalshockhazardandpossibledamagetoequipment,
pleaseobservethefollowingprecautions:
• Donotusea2-wireextensioncordinanyAvocentproductconfiguration.
• TestACoutletsatthecomputerandmonitorforproperpolarityandgrounding.
• Useonlywithgroundedoutletsatboththecomputerandmonitor.When
usingabackuppowersupply(UPS),powerthecomputer,themonitorand
theOutLookunitoffthesupply.
NOTE:TheACinletisthemaindisconnect.
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6
OutLookESSeriesInstaller/UserGuide
Rack mount safety considerations
• ElevatedAmbientTemperature:Ifinstalledinaclosedrackassembly,the
operationtemperatureoftherackenvironmentmaybegreaterthanroom
ambient.Usecarenottoexceedtheratedmaximumambienttemperature
oftheunit.
• ReducedAirFlow:Installationoftheequipmentinarackshouldbesuch
thattheamountofairflowrequiredforsafeoperationoftheequipmentis
notcompromised.
• MechanicalLoading:Mountingoftheequipmentintherackshouldbesuch
thatahazardousconditionisnotachievedduetounevenmechanicalloading.
• CircuitOverloading:Considerationshouldbegiventotheconnectionof
theequipmenttothesupplycircuitandtheeffectthatoverloadingof
circuitsmighthaveonovercurrentprotectionandsupplywiring.Consider
equipmentnameplateratingsformaximumcurrent.
• ReliableEarthing:Reliableearthingofrackmountedequipmentshould
bemaintained.Payparticularattentiontosupplyconnectionsother
thandirectconnectionstothebranchcircuit(forexample,useof
powerstrips).
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Installation
2
Contents
GettingStarted.................................9
RackMountingyourOutLookESUnit.............9
Installinga4-or8-PortSwitch ..................11
Installinga16-PortSwitch......................13
InstallingaMultipleSwitchSystem...............15
PoweringuptheOutLookSwitchSystem ..........18
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Chapter2:Installation 9
Chapter2:Installation
GettingStarted
BeforeinstallingyourOutLooksystem,refertothelistsbelowtoensurethat
youhavealltheitemsthatshippedwiththeOutLookaswellasallotheritems
necessaryforproperinstallation.
SuppliedwiththeOutLook
YourOutLookswitchpackagecontainsthefollowingitems:
• OutLookESunit
• Localcountrypowercord
• OutLookESInstaller/UserGuide
• OutLookQuickInstall
• DownloadInstructions
Optionalitems
• 19inchSwitchMountingBracketKit(availablefromAvocent)
• Serialcable,DB9female,toupdatefirmware
• Adaptors(availablefromAvocent)
• ToconnectaPCcomputerthathasaserialmouse—ELC-11KM
• ToconnectaMacintoshcomputerwithanADBkeyboard—ELC-12KM
• ToconnectaSunworkstation—ELC-11ST
• Toconnectaserialdevice—ELC-15TE
• ToconnectaSync-on-greenvideocard(optionforHP9000/RS6000
computers)—ELC-11RVA,ELC-11RVB
RackMountingyourOutLookESUnit
Youcaneitherplaceyourswitchonyourdesktoporrackmountyourunitinto
anEIAstandardrack.
Obtaina19inchSwitchMountingBracketKit(1U)torackmountyour
OutLook.Beforeinstallingtheswitchandothercomponentsintherack,
stabilizetherackinapermanentlocation.Startrackmountingyour
equipmentatthebottomoftherack,thenworktothetop.Avoiduneven
loadingoroverloadingofracks.
CAUTIONRackLoading:Overloadingorunevenloadingofracksmayresultinshelforrack
failure,causingdamagetoequipmentandpossiblepersonalinjury.Stabilizeracksina
permanentlocationbeforeloadingbegins.Mountcomponentsbeginningatthebottomofthe
rack,thenworktothetop.Donotexceedyourrackloadrating.
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10 OutLookESSeriesInstaller/UserGuide
CAUTIONPowerConsiderations:Connectonlytothepowersourcespecifiedontheunit.
Whenmultipleelectricalcomponentsareinstalledinarack,assurethetotalcomponentpower
ratingsdonotexceedcircuitcapabilities.Overloadedpowersourcesandextensioncords
presentfireandshockhazards.
Toinstalltheswitchmountingbracket:
1. Lineuptheholesinthe“longside”ofthekit’ssidebracketswiththe
screwholesintheswitch.
2. WithanAllenwrench,fastenthemountingbracketstotheswitchusing
two#8-32buttonheadsocketcapscrewsoneachside.
3. Attachthesixracknut/holderstothemountingrailoftheracksothatthe
nutispositionedontheinsideoftherack.
4. Mounttheswitchassemblytotherackbymatchingtheholesinthe
“shortside”ofeachbrackettoanappropriatesetofmatchingholeson
yourequipmentrack,theninserting#10-32Phillipsscrewsthroughthe
slotsinthebracketandtheholesinthemountingrailandthenintothe
rack/nutholders.
Figure2.1:RackMountingDiagram
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Chapter2:Installation 11
Installinga4-or8-PortSwitch
(140ES,180ESand280ESmodels)
Thediagrambelowillustratesonepossibleconfigurationforyour4-or
8-portswitch.Followthestep-by-stepinstructionstoproperlyinstallyour
newOutLookswitch.
Figure2.2:8-PortInstallationExample
WARNING:Toreducetheriskofelectricshockordamagetoyourequipment:
-Donotdisablethepowercordgroundingplug.Thegroundingplugisanimportantsafetyfeature.
-Plugthepowercordintoagrounded(earthed)outletthatiseasilyaccessibleatalltimes.
-Disconnectthepowerfromtheunitbyunpluggingthepowercordfromeithertheelectrical
outletortheunit.
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12 OutLookESSeriesInstaller/UserGuide
Toinstalla4-or8-portswitch:
1. Preparethelocationfortheswitch.SeeRackMountingyourOutLookES
Unitinthischapterifyouarerackmountingtheunit.
2. Selectcableswithappropriateconnectorsandlength.(SeeAppendixBfor
cablespecifications.)
NOTE:Cablelengthaffectsvideoqualityaswellaskeyboardandmousedatatiming.The
maximumcablelengthisdeterminedinpartbythecomputerandperipheralsused.Notall
systemswillgivesatisfactoryresultsatthemaximumlength.
3. Connectthemouse,videoandkeyboardcablestotheappropriateswitch
connectors.Notethatallkeyboardandmousecablesare6-pinminiDIN
PS/2styleandallthevideocablesare15-pinVGA/SVGAstyle.(These
connectorsarelocatedontheleftrearoftheswitchunit,withadditional
connectorsonthefrontoftheOutLook280unit.)
NOTE:KeyboardandmouseconnectorsontheOutLookswitchworkwithcablesthathavea
lockingmechanism.Thecablelockpreventscablesfrombecomingdisconnectedfromtheswitch
connectorsduetotheweightofthecablebundlesoraccidentaltensionfromhandlingcables.
4. SelectthecomputerthatistobeconnectedtoPort1.Attachthecomputer’s
mousetotheappropriateconnectoronPort1.Attachthecomputer’smonitor
tothe15-pinVGAconnector.Attachthecomputer’skeyboardtothe
appropriateconnector.Bundleandlabelthecablesforeasyidentification.
5. Repeatstep4forallremainingcomputerstobeconnectedtotheswitchunit.
6. Connectthepowercordtotheswitchunit.
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Chapter2:Installation 13
Installinga16-PortSwitch
(1160ES,2160ESand4160ESmodels)
Thediagrambelowillustratesonepossibleconfigurationforyour16-port
switch.Followthestep-by-stepinstructionstoproperlyinstallyournew
OutLookswitch.
Figure2.3:16-PortInstallationExample
WARNING:Toreducetheriskofelectricshockordamagetoyourequipment:
-Donotdisablethepowercordgroundingplug.Thegroundingplugisanimportantsafetyfeature.
-Plugthepowercordintoagrounded(earthed)outletthatiseasilyaccessibleatalltimes.
-Disconnectthepowerfromtheunitbyunpluggingthepowercordfromeithertheelectrical
outletortheunit.
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14 OutLookESSeriesInstaller/UserGuide
Toinstalla16-portswitch:
1. Preparethelocationfortheswitch.SeeRackMountingyourOutLookES
Unitinthischapterifyouarerackmountingtheunit.
2. Selectcableswithappropriateconnectorsandlength.(SeeAppendixBfor
specifications.)All16-portswitchesrequireonehighdensity50-pinfor
everytwocomputercablesetsofkeyboard,videoandmouseconnectors.
3. Connectthehigh-densitycabletotheappropriateportonthebackofthe
switch.Youwillnotethateach50-pinconnectorislabeledwithtwo
numbersandsymbols.Thesymbolshelpyoudeterminetheswitchport
numberofthetwokeyboard,videoandmousecablesets.
NOTE:Cablelengthaffectsvideoqualityaswellaskeyboardandmousedatatiming.The
maximumcablelengthisdeterminedinpartbythecomputerandperipheralsused.Notall
systemswillgivesatisfactoryresultsatthemaximumlength.
4. Selectthetwocomputerstobeconnectedtothefirstport.Connecteach
computer’smonitortothe15-pinVGAconnector.Connecteach
computer’skeyboardandmousetotheappropriateconnector.Bundleand
labelthecablesforeasyidentification.
5. Repeatsteps3and4forallremainingcomputerstobeconnectedtothe
switchunit.
6. Connectthepowercordtotheswitchunit.
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Chapter2:Installation 15
InstallingaMultipleSwitchSystem
Thefollowingdiagramillustratesonepossiblecascadingconfigurationusing
yourOutLookswitch.Performthisinstallationifyouwanttoaddanother
switchtoyourexistingsystem.Followthestep-by-stepinstructionstoproperly
cascadeyournewOutLookswitch.
Figure2.4:MultipleSwitchInstallationExample
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16 OutLookESSeriesInstaller/UserGuide
ChecklistofStepsforAddingaSecondarySwitch
AtthePrimarySwitch
AttheSecondarySwitch
1. Selectitslocation.
2. Connectcablestostationconnections.
3. Connectcablestoaport.
6. Assignspecificdevicetypes.
4. Pluginpowercord.
5. Powerupswitch.
7. Connectservers.
8. Powerupservers.
9. Ifswitchwaspreviouslyusedasaprimary
device,thenresetOSCARdefaults(optional).
10. Checkstatusofsecondaryservers.
11. Checkmouse,keyboardandvideofunctions.
12. PerformSnapshot.
13. PerformSnapshot.
14. TurnoffDelayTime.
ToaddasecondaryswitchtoanOutLookswitchsystem:
1. Placethesecondaryswitchinthedesiredlocation.Makesuretheswitch
isturnedoffandunplugged.
2. Connectthevideo,mouseandkeyboardinterconnectingcablestotheuser
portconnectionsonthesecondaryswitch.
3. Connectthevideo,mouseandkeyboardcables(inthisorder)totheuser
portconnectionsontheprimaryswitch.
4. Plugthepowercordintoitssocketonthesecondaryswitch.
5. Powerupthesecondaryswitch.
6. Attheprimaryswitch,openOSCARtoassignaspecificdevicetype.This
designationmakestheprimaryswitchawareofthesecondaryswitch:
a. PressPrintScreentoopentheOSCARMaindialogbox.
b. ClickSetup-Devices-DeviceModify.
c. Clicktheportnumberthatidentifiesthenumberofportsofthe
secondaryswitch:4-port,8-port,10-portor16-port.
d. ClickOK.
7. Leavethepowerturnedontothesecondaryswitchandconnectthevideo,
mouseandkeyboardcables(inthisorder)fromtheserverstotheswitchport.
8. Poweruptheserversattachedtothesecondaryswitch.
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Chapter2:Installation 17
9. Ifasecondaryswitchwaspreviouslyusedasaprimaryswitch,reset
OSCARsettingsbydoingthefollowing:
a. Attheprimaryswitch,pressPrintScreentoopentheMaindialog
box.Selecttheportnumberofthesecondaryswitch.
b. PressPrintScreenagaintogainaccesstotheMaindialogboxonthe
secondaryswitch.
c. ClickSetup-Devices.ClickDefaults,thenclickOK.
d. FromtheSetupdialogbox,clickNames.ClickDefaults,thenclickOK.
e. FromtheSetupdialogboxclickFlag.DeselectDisplayed,clickOK.
f. PressEscapetoexitOSCARatthesecondaryswitch.
10. Attheprimaryswitch,checkthestatussymbolsoftheserversintheMain
dialogbox.Ifsymbolsaredifferentfromwhatisexpected,seetheStatus
SymbolssectioninAppendixE.
11. Attheprimaryswitch,checkmouseandkeyboardfunctionsandvideo
signalsforeachcomputer.
12. PerformtheSnapshotprocedureattheprimaryswitchtosavemouseand
keyboardsettings:
a. PressPrintScreentoopentheMaindialogbox.
b. ClickCommands,thenclickSnapshot.
c. Repeatstepsaandbforadditionalprimaryswitches.
13. PerformtheSnapshotprocedureatthesecondaryswitchtosavekeyboard
andmousesettings:
a. PressPrintScreentoopentheMaindialogboxthenselecttheport
numberofthesecondaryswitch.
b. PressPrintScreenagaintogainaccesstoOSCARatthesecondaryswitch.
c. ClickCommands,thenclickSnapshot.
d. PressEscapetoexitOSCARfromthesecondaryswitch.
e. Repeatstepsa-dforadditionalsecondaryswitches.
14. TurnoffDelayTimeatthesecondaryswitch(thispreventsOSCARfrom
displayingatthesecondaryswitchwhenselectingservers):
a. PressPrintScreentoopentheMaindialogbox,thenselecttheport
numberofthesecondaryswitch.
b. PressPrintScreenagaintogainaccesstoOSCARatthesecondaryswitch.
c. ClickSetup-Menu.
d. TypeØforDelayTime,thenclickOK.
e. Repeatstepsa-dforadditionalsecondaryswitches.
15. Ifalloftheprimaryswitchesinthesystemshowthecorrectportand
serverconfigurationandyourmouse,keyboardandvideofunction
properly,yourOutLookswitchsystemisreadyforoperation.
NOTE:Whenconnectingthevideo,mouseandkeyboardcablesfromyourserverstoarunning
OutLooksystem,alwaysconnectthekeyboardcablelast.Theswitchdetectsthesystempower
ofthesecondaryswitchorserverthroughthekeyboardcable.Whenthekeyboardcableis
connectedlast,theswitchinitializesboththekeyboardandmouseinterfacestothesystem,
allowingyoutoaddanewswitchwithoutrestartingyoursystem.
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18 OutLookESSeriesInstaller/UserGuide
PoweringuptheOutLookSwitchSystem
Theswitchmustbepoweredupbeforetheattachedserverssincetheswitch
storesmouseandkeyboardconnectionandratedataforeachserver.The
switchusesthisinformationtoinitializethekeyboardandmouseinterfacesof
theservers.Iftheserversareturnedonbeforetheswitch,theserversmay
exhibitabnormalorerraticbehavior.
TopoweruptheOutLookswitchsystem:
1. Turnonthemonitors.
2. Turnontheprimaryswitch.
3. Turnontheserversattachedtotheprimaryswitch.
4. Turnonthesecondaryswitch(ifapplicable).
5. Turnontheserversattachedtothesecondaryswitch(ifapplicable).
CheckingtheOutLookswitchsystemstartupbehavior
Duringsystemstartup,checktoseethatyourprimaryOutLookswitchdoes
thefollowing:
• LightstheblueLEDpowerindicatoronthefrontoftheswitch(ifapplicable)
• Identifiesthemouseandkeyboardandsetstheirdefaultstates
• DisplayscopyrightinformationabouttheOutLookswitchandfirmware
• Selectsaportanddisplaysitsnumberinthestatusflagonthemonitor
Seethefollowingtableforthedefaultportnumberthatdisplaysinthestatus
flagonstartupforeachoftheOutLookswitchmodels.
DefaultPortNumberDisplayedinStatusFlag
OutLookModel
User DisplaysPort
140ES,180ES,1160ES
280ES,2160ES
A
A
B
A
B
C
D
1
1
2
1
2
3
4
4160ES
Ifthecopyrightinformationandstatusflagdonotappear,checkthatthe
monitorisconnectedandpoweredup.
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BasicOperations
3
Contents
ViewingandSelectingPortsandServers...........21
OSCARNavigationBasics ......................23
SettingupOSCAR.............................24
UsingSnapshot ...............................34
ResettingyourKeyboardandMouse..............34
DisplayingVersionInformation..................35
SendingthePrintScreenKeystroke ...............35
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Chapter3:BasicOperations 21
Chapter3:BasicOperations
ViewingandSelectingPortsandServers
UsetheMaindialogboxtoselect,controlandconfigureserversinyour
OutLooksystem.
ToaccesstheMaindialogbox:
PressPrintScreentostartOSCARandgainaccesstotheMaindialogbox.
Figure3.1:MainDialogBox
ViewingtheStatusofyourSwitchSystem
Thestatusofserversandswitchesinyoursystemisindicatedinthefarright
columnoftheMaindialogbox.Thefollowingtabledescribesthestatussymbols.
OSCARStatusSymbols
Symbol Description
Serverconnectedandpoweredup.
Connectedserverispowereddownorisnotoperatingproperly.
Secondaryswitchconnectedandpoweredup.
Secondaryswitchispowereddownorisnotoperatingproperly.
Onamultiuserswitch,thislettercorrespondstothelettereduserportto
whichyouareconnected.
Onamultiuserswitch,thisletteridentifiestheusercurrentlyconnectedto
theserver.
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22 OutLookESSeriesInstaller/UserGuide
SelectingServers
UsetheMaindialogboxtoselectservers.Whenyouselectaserver,theOutLook
switchreconfiguresthekeyboardandmousetothesettingsfortheselectedserver.
Toselectservers:
1. Double-clicktheservernameorportnumber.
-or-
Ifthedisplayorderisbyport,typetheportnumberandpressEnter.
-or-
Ifthedisplayorderisbyname,typethefirstfewlettersofthenameofthe
servertoestablishitasuniqueandpressEnter.
Toselectthepreviousserver:
PressPrintScreenandthenBackspace.Thiskeycombinationtogglesyou
betweenthepreviousandcurrentconnection.
Todisengagefromaserver:
PressPrintScreen,thenAlt+Ø.Thiskeycombinationleavesyouinafreestate
withnoserverselected.ThestatusflagonyourdesktopdisplaysFree.
SoftSwitching
AfteryoupressPrintScreentoinitiallyopenOSCAR,youcanselectservers
withoutdisplayingOSCAR.Thisiscalledasoftswitch.
ToconfigureserversforselectingwithoutdisplayingOSCAR:
1. ClickSetup-Menu.
2. ForDelayTime,typethenumberofsecondsofdelaydesiredbeforethe
MaindialogboxisdisplayedafterPrintScreenispressed.
3. ClickOK.
ToselectserverswithoutdisplayingOSCAR:
1. Toselectanotherserver,pressPrintScreen.Ifthedisplayorderofyourserver
listisbyport(Portbuttonisdepressed),typetheportnumberandpressEnter.
-or-
Iftheserversareinnameorder(Namebuttonisdepressed),typethefirst
fewlettersofthenameoftheservertoestablishitasuniqueandpress
Enter.IftheselectionisperformedbeforetheDelayTimehasexpired,
OSCARdoesnotdisplay.
2. Toswitchbacktothepreviousserver,pressPrintScreenthenBackspace.
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Chapter3:BasicOperations 23
OSCARNavigationBasics
UsethefollowingkeystrokestonavigatethoughOSCAR.
ThisKeystroke
PrintScreen
DoesThis
OpensOSCAR.(Toprintascreen,seeSendingthePrintScreen
KeystrokeinChapter3.)
F1
OpenstheHelpscreenforthecurrentdialogbox.
Escape
Closesthecurrentdialogboxwithoutsavingchangesandreturnsto
thepreviousone.InMaindialogbox,itclosesOSCARandreturns
totheselectedserver.Inamessagebox,itclosesthepop-upbox
andreturnstothecurrentdialogbox.
Alt+X
Alt+O
Enter
Closescurrentdialogboxandreturnstopreviousone.
SelectstheOKbutton,thenreturnstothepreviousdialogbox.
CompletestheswitchoperationinMaindialogboxandexits
OSCAR.Inamessagebox,itclosesthepop-upboxandreturnsto
thecurrentdialogbox.
Single-click,Enter Inatextbox,itselectsthetextforeditingandenablestheleftandright
arrowkeystomovethecursor.PressEnteragaintoquittheeditmode.
PrintScreen,Alt+Ø Immediatelydisengagesuserfromaserver.StatusFlagdisplaysFree.
PrintScreen,Pause Immediatelyturnsonscreensavermodeandpreventsaccesstothat
particularstationifitispasswordprotected.
Up/DownArrows Movesthecursorfromlinetolineinlists.
Right/LeftArrows Movesthecursorbetweencolumns.Wheneditingatextbox,these
keysmovethecursorwithinthecolumn.
PageUp/Down
Home/End
Shift+Del
PagesupanddownthroughNameandPortlists.
Movesthecursortothetoporbottomofalist.
Deletesfromcurrentselectiontoalllinesbelowitwheneditinga
scanlist.
Insert
IntheScandialogbox,insertsthefirstserverlistedintheMain
dialogbox.IntheNamedialogbox,insertsacharacterspace.
Alt+DownArrow IntheScandialogboxintheName,PortorSeccolumns,movesthe
cursordownthroughthelistofservers.
Alt+UpArrow
Alt+Home
Alt+End
IntheScandialogboxintheName,PortorSeccolumns,movesthe
cursorupthroughthelistofservers.
IntheScandialogboxintheName,PortorSeccolumns,moves
cursortothefirstserverlistedintheMaindialogbox.
IntheScandialogboxintheName,PortorSeccolumns,moves
cursortothelastserverlistedintheMaindialogbox.
CapsLock
Disabled.(UsetheShiftkeytochangecase.)
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24 OutLookESSeriesInstaller/UserGuide
SettingupOSCAR
YoucanconfigureyourOutLooksystemfromtheSetupdialogbox.Use
theScan,Menu,Flag,SecurityandBroadcastoptionstomanageroutine
tasksforyourservers.UsetheDevicesandNamesoptionswheninitially
settingupyourswitchsystemtoassigndevicetypesandtoidentifyservers
byuniquenames.
ToaccesstheSetupdialogbox:
1. PressPrintScreen.TheMaindialogboxappears.
2. ClickSetupintheMaindialogbox.TheSetupdialogboxappears.
Figure3.2:SetupDialogBox
SetupFeatures
Scan
Menu
Setupacustomscanpattern.
Changetheserverlistingbetweennumericallybyportandalphabeticallybyname.
ChangetheDelayTimebeforetheMaindialogboxdisplaysafterpressing
PrintScreen.
Flag
Changedisplay,timing,colororlocationofthestatusflag.
Security Setpasswordstorestrictserveraccessandenablethescreensaver.
Broadcast Simultaneouslycontrolmultipleserversthroughkeyboardandmouseactions.
Devices Identifydevicetypesattachedtoyourswitch,includingserversandotherswitches.
Names Identifyserversbyuniquenames.
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Chapter3:BasicOperations 25
AssigningServerNames
UsetheNamesdialogboxtoidentifyserversbyauniquenamethatmakes
sensetoyouandresetnamesbacktothedefaultsettings.
ToaccesstheNamesdialogbox:
1. PressPrintScreen.TheMaindialogboxwillappear.
2. ClickSetup-Names.TheNamesdialogboxappears.
Figure3.3:NamesDialogBox
Toassignnamestoservers:
1. Double-clickorpressEntertoselectthetextintheNamebox.Typea
name.Namesofserversmaybeupto15characterslong.Legalcharacters
include:A-Z,a-z,0-9and(space).PressBackspaceorDeletetodeletean
incorrectentry.PresstheArrowkeystomovethecursorintheNamebox.
PressInsertortheSpaceBartoinsertacharacterspace.
2. Repeatstep1foreachserverinthesystem.
3. ClickOKtosavethenames.
-or-
ClickDefaultsthenclickOKtorestoredefaultsettings.
-or-
ClickXorpressEscapetoexitthedialogboxwithoutsavingchanges.
Tolistserversalphabeticallybyname:
PressAlt+NorclickNameintheMaindialogbox.
NOTE:Beforeyoucanassignnamestoserversattachedtosecondaryswitches,youmustfirst
maketheprimaryswitchawareofthesecondaryswitch.SeeAssigningDeviceTypesinChapter4.
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26 OutLookESSeriesInstaller/UserGuide
ChangingtheDisplayBehavior
UsetheMenudialogboxtochangetheserverdisplayorder,settheDelayTime
forOSCARafterpressingPrintScreenandchangetheswitchconnectionmode.
ToaccesstheMenudialogbox:
1. PressPrintScreen.TheMaindialogboxwillappear.
2. ClickSetup-Menu.TheSetupdialogboxappears.
Figure3.4:MenuDialogBox
TochoosethedisplayorderofserversintheMaindialogbox:
1. ClickNametodisplayserversalphabeticallybynameorclickPortto
displayserversnumericallybyportnumber.
2. ClickOK.
TosetaDelayTimeforOSCAR:
1. TypeinthenumberofsecondsyouwanttodelaydisplayofOSCARafter
youpressPrintScreen.
2. ClickOK.
SettingadisplayDelayTimeforOSCARallowsyoutocompleteasoftswitch
withoutOSCARdisplaying.Formoreinformation,seeSoftSwitchinginthischapter.
Tosettheswitchmode:
1. Selectthetypeofswitchingmodeyoudesire:
Cooperative(defaultsetting)tohavetheOutLookmaintainthecurrent
userconnection;thecurrentuserwon’tbedisconnectedifanotheruser
requestsconnection.
-or-
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Chapter3:BasicOperations 27
PreemptivetohavetheOutLookallowanyusertoselectanyserveratany
time;arequestfromanotheruserdisconnectsthecurrentuser.
2. ClickOK.
SettingupaScanPattern
Inscanmode,theswitchautomaticallyscansfromporttoport(serverto
server).Eachusercanscantheentiresystemsequentiallyordesignatea
customscanpatternbyspecifyingserversanddurations.
ToaccesstheScandialogbox:
1. PressPrintScreen.TheMaindialogboxwillappear.
2 ClickSetupintheMaindialogbox.TheSetupdialogboxappears.
3. ClickScanintheSetupdialogbox.TheScandialogboxappears.
Figure3.5:ScanDialogBox
Toscanallserversinthesystem:
1. ClickDefaultsintheScandialogbox.
2. IntheSeccolumn,typethenumberofseconds(from1to99)ofdesired
DelayTimebeforethescanmovestothenextserverinthesequence.
3. MovethecursortothenextlineorpresstheDownArrowandrepeatstep
2foreachserver.
4. ClickOK.
5. FromtheCommandsmenu,selectScanEnabledtostartthescanmode.
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28 OutLookESSeriesInstaller/UserGuide
Toremoveaserverfromthescanlist:
1. IntheScandialogbox,clicktheservertoberemoved.
2. PressDelete.
—or—
PressShift+Deletetoremovetheselectedserverandallentriesbelowit.
3. ClickOK.
Tosetupacustomscanpattern:
1. IntheScandialogbox,typethenameorportnumberoftheserveryouwant
toscan.
—or—
Onthefirstline,pressInsert;thefirstserverlistedintheMaindialogbox
appears.Toselecttheservertoincludeinyourscanpattern,usethe
followingkeyboardcommandsintheName,PortorSeccolumn:
a PressAlt+DownArrowtomovethecursordownthelistofservers.
b PressAlt+UpArrowtomovethecursorupthelistofservers.
c PressAlt+Hometomovethecursortothefirstserverlisted.
d PressAlt+Endtomovethecursortothelastserverlisted.
2. IntheSeccolumn,typethenumberofseconds(from1to99)ofdesired
DelayTimebeforethescanmovestothenextserverinthesequence.
3. MovethecursortothenextlineorpresstheDownArrowandrepeatsteps1
and2foreachoftheremainingserverstobeincludedinthescanpattern.
4. ClickOK.
NOTE:IfyoulaterremoveaserverfromthelistintheDeviceModifydialogbox,thischange
mayaffectacustomscanpattern.
Tostartthescanmode:
SelectScanEnabledintheCommandsmenu.
Tocancelscanmode:
ClearScanEnabledintheCommandsmenuifOSCARisopen.
—or—
SelectaserverifOSCARisopen.
—or—
MovethemouseorpressanykeyonthekeyboardifOSCARisnotopen.Scan
willstopatthecurrentlyselectedserver.
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Chapter3:BasicOperations 29
ControllingtheStatusFlag
Thestatusflagdisplaysonyourdesktopandshowsthenameorportnumber
oftheselectedserverorthestatusofaparticularport.UsetheFlagdialogbox
todisplaytheflagbyportnumberorbyservername,limitthetimetheflag
displays,changetheflagcolor,maketheflagtransparentoropaqueand
changetheflag’slocationonthedesktop.
StatusFlagExamples
Flag
FlagDescription
Flagtypeisbyname.
Flagtypeisbyportnumber.
Flagshowsbroadcastmodeisactivated.
ToaccesstheFlagdialogbox:
1. PressPrintScreen.TheMaindialogboxwillappear.
2. ClickSetup-Flag.TheFlagdialogboxappears.
Figure3.6:FlagDialogBox
Todeterminehowthestatusflagisdisplayed:
1. SelectNametodisplaytheserverbynameorselectPorttodisplaybyport.
2. SelectDisplayedtoshowtheflagallthetimeorselectTimedtodisplay
theflagforonly5secondsafterswitching.
3. SelectaflagcolorinDisplayColor.
4. InDisplayMode,selectOpaqueforasolidcolorflagorselectTransparent
toseethedesktopthroughtheflag.
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30 OutLookESSeriesInstaller/UserGuide
5. Topositionthestatusflagonthedesktop:
a. ClickSetPositiontogainaccesstothePositionFlagscreen.
Figure3.7:PositionFlag
b. Leftclickonthetitlebaranddragtothedesiredlocation.
c. RightclicktoreturntotheFlagdialogbox.
NOTE:ChangesmadetotheflagpositionarenotsaveduntilyouclickOKintheFlagdialogbox.
6. ClickOKtosavesettingsorclickXtoexitwithoutsavingchanges.
SettingUserConsoleSecurity
UsetheSecuritydialogboxtosetsecurityonyouruserstation.Youcan
establishascreensavermodethatengagesafteryourstationremainsinactive
forauser-specifiedtime.Onceengaged,yourstationwillremainlockeduntil
youpressanykeyormovethemouse.Youwillthenneedtotypeinyour
passwordtologbackintothesystem.
ToaccesstheSecuritydialogbox:
1. PressPrintScreen.TheMaindialogboxwillappear.
2. ClickSetup-Security.TheSecuritydialogboxappears.
Figure3.8:SecurityDialogBox
Tosetorchangethepassword:
1. Single-clickandpressEnterordouble-clickintheNewtextbox.
2. TypethenewpasswordintheNewtextboxandpressEnter.
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Chapter3:BasicOperations 31
Passwordscanbeupto12characterslongandarecasesensitive.Legal
charactersare:A-Z,a-z,0-9and(space).
3. IntheRepeatbox,typethepasswordagainandpressEnter.
4. ClickOK.
Topasswordprotectyouruserstation:
1. Setyourpasswordasdescribedinthepreviousprocedure.
2. SelectEnableScreenSaver.
3. TypethenumberofminutesforDelayTime(from1to99)todelay
activationofpasswordprotectionandthescreensaverfeature.
4. ForMode,selectEnergyifyourmonitorisEnergyStarcompliant;
otherwiseselectScreen.
CAUTION:MonitordamagecanresultfromtheuseofEnergyModewithmonitorsnot
compliantwithEnergyStar.
5. (Optional)ClickTesttoactivatethescreensavertestthatlasts10seconds
thenreturnsyoutotheSecuritydialogbox.
6. ClickOK.
Tologintoyouruserstation:
1. Pressanykeyonthekeyboardormoveyourmouse.ThePassworddialog
boxappears.TypeyourpasswordandthenclickOK.
2. PressPrintScreentostartOSCAR.
Toremovepasswordprotectionfromyouruserstation:
1. FromtheMaindialogbox,clickSetup-Security.ThePassworddialogbox
appears.TypeyourpasswordandthenclickOK.
2. IntheSecuritydialogbox,single-clickandpressEnterordouble-clickin
theNewbox.Leavetheboxblank.PressEnter.
3. Single-clickandpressEnterordouble-clickintheRepeatbox.Leavethe
boxblank.PressEnter.
4. ClickOK.
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32 OutLookESSeriesInstaller/UserGuide
Toenablethescreensavermodewithnopasswordprotection:
1. Ifyourstationispasswordprotected,performthepreviousprocedurefirst.
2. NowselectEnableScreenSaver.
3. TypethenumberofminutesforDelayTime(from1to99)thatyouwant
todelayactivationofthescreensaver.
4. ChooseEnergyifyourmonitorisEnergyStarcompliant;otherwiseyou
shouldselectScreen.
CAUTION:MonitordamagecanresultfromtheuseofEnergyModewithmonitorsnot
compliantwithEnergyStar.
5. (Optional)ClickTesttoactivatethescreensavertest,whichlasts10
seconds,thenreturnsyoutotheSecuritydialogbox.
6. ClickOK.
NOTE:Activationofthescreensavermodedisconnectstheuserfromaserver.Thestatusflag
displaysFree.
Toexitthescreensavermode:
Pressanykeyormoveyourmouse.TheMaindialogboxappears.
Toturnoffthescreensaver:
1. IntheSecuritydialogbox,clearEnableScreenSaver.
2. ClickOK.
Toimmediatelyturnonthescreensaver:
PressPrintScreen,thenpressPause.Thiscommandonlyworkswhenyou
areconnectedtoaserver.
BroadcastingtoServers
UseBroadcasttosimultaneouslycontrolmorethanoneserverinasystem.
Thisfeatureisusefulwhenyouwanttoensurethatallselectedserversreceive
identicalinput.Foreachserverreceivingthebroadcast,youcanchooseto
broadcastkeystrokesand/ormousemovementsindependently.Inacascaded
system,youcanbroadcasttoanycombinationofserversintheentiresystem.
ToaccesstheBroadcastdialogbox:
1. PressPrintScreen.TheMaindialogboxwillappear.
2. ClickSetup-Broadcast.TheBroadcastdialogboxappears.
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Chapter3:BasicOperations 33
Figure3.9:BroadcastDialogBox
NOTE:BroadcastingKeystrokes-Thekeyboardstatemustbeidenticalforallservers
receivingabroadcasttointerpretkeystrokesidentically.Specifically,theCapsLockand
NumLockmodesmustbethesameonallkeyboards.Whiletheswitchattemptstosend
keystrokestotheselectedserverssimultaneously,someserversmayinhibitandtherebydelay
thetransmission.
NOTE:BroadcastingMouseMovements-Forthemousetoworkaccurately,allsystems
musthaveidenticalmousedrivers,desktops(suchasidenticallyplacedicons)andvideo
resolutions.Inaddition,themousemustbeinexactlythesameplaceonallscreens.Because
theseconditionsareextremelydifficulttoachieve,broadcastingmousemovementstomultiple
systemsmayhaveunpredictableresults.
Tobroadcasttoselectedservers:
1. Selectthemouseandkeyboardcheckboxesfortheserversthatare
toreceivethebroadcastcommands.
—or—
PresstheUpArroworDownArrowkeystomovethecursortotheserver
thatistoreceivethebroadcastcommand.ThenpressAlt+Ktoselectthe
keyboardcheckboxand/orAlt+Mtoselectthemousecheckbox.Repeat
foradditionalservers.
2. ClickOKtosavethesettings.
3. FromtheCommandsmenu,selecttheBroadcastActivecheckboxto
activatebroadcasting.
NOTE:Ifusingamultiuserswitch,onlyoneusermayselectBroadcastActive.
4. Fromtheuserstation,typetheinformationand/orperformthemouse
movementsyouwanttobroadcast.
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34 OutLookESSeriesInstaller/UserGuide
Toturnbroadcastingonoroff:
FromtheCommandsmenu,clicktoenableordisabletheBroadcastActivecheckbox.
UsingSnapshot
Snapshotsavesthekeyboardandmouseinformationoftheserversthatare
poweredup.TheOutLookswitchusesthisinformationtoinitializethe
keyboardandmouseinterfacesoftheservers.Ifpoweristurnedofftothe
switchbeforeyouperformtheSnapshotprocedure,thenyoumustrestarteach
servertoreestablishkeyboardandmousecommunicationwiththeswitch.
PerformSnapshotafteryouinstalltheswitchsystem,addserverstothesystem
orchangethemouseorkeyboard.
HowSnapshotworkswithpoweroutages:
IfyouhaveperformedSnapshot,oncepowerisrestoredafterapoweroutage,
OutLookswitchesautomaticallyrestorethekeyboardandmousesettingsof
eachserver.Ifyouuseanuninterruptedpowersupply,connecttheswitchesto
thesamesourceastherestofthesystem.
Tosavekeyboardandmousesettings:
1. Poweruptheserversforwhichyouwanttosavesettings.
2. FromtheCommandsmenu,clickSnapshot.
3. Amessageboxdisplaysidentifyingthatthekeyboardandmousesettings
havebeensaved.
4. ClickXtoclosethemessagebox.
ResettingyourKeyboardandMouse
Ifakeyboardormouselocksup,youmaybeabletoreestablishoperationof
theseperipheralsbyissuingaresetcommand.Theresetcommandsendsa
hot-plugsequencetotheserver.Thehot-plugsequencetoaplugandplay
servercausesthemouseandkeyboardsettingstobesenttotheOutLook.With
communicationreestablished,functionalityisrestoredtoyou.
Toresetthemouseandkeyboardvalues:
1. FromtheCommandsmenu,clickReset.
2. Amessageboxdisplaysindicatingthatthemouseandkeyboardhavebeen
reset.ClickXtoclosethemessagebox.
NOTE:IfyoucannotaccesstheCommandsmenutoperformtheresetprocedure,pressthe
Resetbuttononthebackpaneloftheswitch.
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Chapter3:BasicOperations 35
DisplayingVersionInformation
UsetheVersiondialogboxtodisplaytheversionnumberofthefirmwareas
wellaskeyboardandmouseinformationforthecurrentlyselectedserver.
Thisinformationfacilitatessystemtroubleshootingandsupport.Foroptimum
performance,keepyourfirmwarecurrent.
Todisplayversioninformation:
1. ClickVersionintheCommandsdialogbox.TheVersiondialogboxappears.
2. ClickXtoclosetheVersiondialogbox.
SendingthePrintScreenKeystroke
ThePrintScreenkeyhasmanyfunctionsintheOSCARenvironment.Referto
thechartbelowtobeproperlyaccessthefeatureyouneed.
PressPrintScreen
ThisManyTimes ToDoThis
OutLookswitchasastand-aloneswitch
1
2
OpenOSCAR.
SendthePrintScreenkeystroketothecurrentlyselecteddevice.
OutLookswitchconnectedtoanotherAvocentswitch
1
2
3
OpenOSCARattheprimaryswitch.
OpenOSCARattheselectedsecondaryswitch.
BringbothOSCARmenusuponthemonitoratthesametime.
4
SendthePrintScreenkeystroketothecurrentlyselecteddevice.
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36 OutLookESSeriesInstaller/UserGuide
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AdvancedOperations
4
Contents
AssigningDeviceTypes.........................39
AccessingOSCARataSecondarySwitch ..........40
ScanBehaviorwitha
MultiuserCascadedSystem.................40
BroadcastingtoCascadedConfigurations .........42
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Chapter4:AdvancedOperations 39
Chapter4:AdvancedOperations
AssigningDeviceTypes
UsetheDevicesdialogboxtoassigndevicetypestoeithermakeyourprimary
switchawareofasecondaryswitchortodeleteadevicefromtheMaindialogbox.
ToaccesstheDevicesdialogbox:
1. PressPrintScreen.TheMaindialogboxwillappear.
2. ClickSetup-Devices.TheDevicesdialogboxappears.
Figure4.1:DevicesDialogBox
Afteryouassignadevicetypetoasecondaryswitch,theportnumberingchanges.
Intheaboveexample,Port2-1isasecondaryport.The2indicatestheportnumber
ontheprimaryswitchand1istheportnumberonthesecondaryswitch.
Toassignadevicetype:
1. IntheDevicesdialogbox,selecttheportnumber.
2. ClickModify.TheDeviceModifydialogboxappears.
Figure4.2:DeviceModifyDialogBox
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40 OutLookESSeriesInstaller/UserGuide
3. Chooseonefromthefollowing:
• NoDevice:Ifnoswitchorserverisattachedandyouwanttodeleteit
fromthelistofdevicesintheMaindialogbox
• Computer:Ifaserverisattached(defaultsetting)
• Portnumber:Ifasecondaryswitchisattached,selectthenumberof
portsithas.
4. ClickOK.
5. Repeatsteps2–4foreachportyouwanttoassignadevicetype.
6. ClickOKintheDevicesdialogboxtosavesettings.
—or–
ClickDefaultsthenOKtorestoresettings.
AccessingOSCARataSecondarySwitch
Withcascadedconfigurations,youspecifysettingsattheprimaryswitch.All
naming,scanning,statusflagattributes,OSCARattributes,devicesettingsand
passwordsmustbesetattheprimaryswitch.
YouwillaccessOSCARatthesecondaryswitchtosetupbroadcasting,add
anotherlevelofsecurityincascadedconfigurationsoruseSnapshottosavethe
secondarymouseandkeyboardsettings.You’llalsoaccessthesecondaryOSCAR
forfirmwareversioninformationortoresetthesecondarymouseandkeyboard.
YoushouldonlychangetwosettingsinOSCARonasecondaryswitch
becauseadjustmentscancauseconflictsbetweenthesecondaryandprimary
switches.Specifically,ensurethatyoursecondaryswitchissettoPortOrder
viewandPreemptivemode.Allothersettingsshouldbesettothedefault
factorysettings.
ToopenOSCARatasecondaryswitch:
1. PressPrintScreentoopentheMaindialogboxattheprimaryswitch.
2. Double-clickthenumberofthecascadedporttobeaccessed.
—or—
SelectthecascadedportandpressPrintScreenagaintodisplayOSCARat
thesecondaryswitch.
ScanBehaviorwithaMultiuserCascadedSystem
Withamultiuserswitch,scanbehaviorisinfluencedbymultipleusersand
cascadedswitches.Amultiuserswitchintheprimarypositionandany
single-userswitchinthesecondarypositioncreatesasituationthatcan
changethescanpattern.Thescanbehaviormodesaredescribedinthe
followingchartwiththreeexamplestobetterillustratescanbehavior.
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Chapter4:AdvancedOperations 41
ScanMode
Behavior
Userhaskeyboardandmousecontrol.
FullConnection
WatchConnection Userseesvideoonly;hasnokeyboardormousecontrol.
SkipConnection
Usercannotselecttheserverbecauseaccessisunavailable.Either
theportconnectionisinuseorthepoweristurnedofftotheport.
ScanBehaviorExamples
FullConnection
WatchConnection
SkipConnection
Example1:UserAis
Example2:UserAis
Example3:UserAis
accessingserver2-4.UserB accessingserver2-4.UserB accessingserver2-4.User
wantstoscanserversonthe wantstoscanserver2-4.
secondaryswitchatPort1of
Bwantstoscanserver2-2.
Behavior:ActivitiesofUser Behavior:SinceUserA
theprimaryswitch.
Acanbemonitoredbutkey- occupiestheprimaryport
Behavior:Anykeyboardstroke boardstrokesormouse
connectionatPort2,server
ormouseclickbyUserBwill movementsbyUserBcannot 2-2isunavailabletoUserB.
stopthescanningandpassthe bepassedontoserver2-4.
keystrokesormousemovements
tothecurrentlyselectedserver.
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42 OutLookESSeriesInstaller/UserGuide
BroadcastingtoCascadedConfigurations
Broadcastingtoacascadedconfigurationrequiresspecialconsiderationatboth
theprimaryandsecondaryswitches.Followthesestep-by-stepinstructionsto
properlyconfigureyoursystemforcascadedbroadcasting.
Tosetupserversattachedtosecondaryswitches:
1. FromtheMaindialogboxattheprimaryswitch,clicktoselecttheport
numberorservernameofthesecondaryswitchtowhichyouwantto
broadcast;pressPrintScreentodisplayOSCARforthesecondaryswitch.
2. ClickSetup-Broadcast.
3. FromtheBroadcastdialogbox,selectthekeyboardandmousecheckboxes
foreachserverthatistoreceivekeystrokesand/ormousemovements.
Figure4.3:BroadcastDialogBox
4. ClickOKtosavesettings.
5. FromtheCommandsmenu,clicktheBroadcastActivecheckboxto
activatethebroadcastmodeforthesecondaryswitch.
6. PressPrintScreentoopenOSCARattheprimaryswitch.
7. Repeatsteps1-5tosendbroadcastcommandstotheserversattachedto
additionalsecondaryswitches.
Tosetupserversattachedtoprimaryswitches:
1. FromtheMaindialogboxattheprimaryswitch,clickSetup-Broadcast.
2. FromtheBroadcastdialogbox,selectthekeyboardandmousecheckboxes
foreachserverthatistoreceivekeystrokesand/ormousemovements.
3. ClickOKtosavesettings.
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Chapter4:AdvancedOperations 43
4. FromtheCommandsmenu,clicktheBroadcastActivecheckboxto
activatethebroadcastmodefortheprimaryswitch.
5. Fromauserstationattachedtotheprimaryswitchandconnectedtothe
secondaryswitch,typetheinformationand/orselectthemouse
movementsyouwanttobroadcast.
NOTE:OnceyouexitOSCAR,broadcastingisactivatedandanykeystrokesormouse
movementswillbeactive.
Toturnoffbroadcastmodeforacascadedconfiguration:
1. FromtheCommandsmenuattheprimaryswitch,cleartheBroadcast
Activecheckbox.
2. IntheMaindialogboxattheprimaryswitch,clicktoselecttheport
numberornameofthesecondaryswitchtowhichyouwanttostop
broadcastingcommands.PressPrintScreentodisplayOSCARatthe
secondaryswitch.
3. ClickCommands.
4. FromtheCommandsmenu,cleartheBroadcastActivecheckbox.
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44 OutLookESSeriesInstaller/UserGuide
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Appendices
Contents
AppendixA:FLASHUpgrades...................47
AppendixB:TechnicalSpecifications .............48
AppendixC:TechnicalSupport..................49
AppendixD:Connectingthe280ES
DCSwitch ................................50
AppendixE:Troubleshooting....................51
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Appendices 47
Appendices
AppendixA:FLASHUpgrades
OutLookFirmwareUpgradeInstructions
YoucanupdatethefirmwareofyourOutLookswitchbyusingaspecialupdate
utilityprovidedbyAvocent.Thisutilityautomaticallyconfigurestheport
communicationssettingstoallowdirectdownloadingfromtheconnectedserver.
Toupdateyourfirmware,youneedthefollowingitems:
• ComputerrunningWindowsNT,Windows95,Windows98orWindows2000
• Availableserialport(COMport)ontheserver
• Standardserialcable(DB-male)thatconnectstheswitchandtheserver
• Firmwareupdate
Toupdatefirmware:
1. ConnectthestandardserialcabletoaCOMportontheserverandtothe
serialconnectoronthebackpaneloftheswitch.Makeanoteofwhich
COMportyouhavechosen,thenturnontheswitch.
thefirmwareupdatefile.Oncethedownloadiscomplete,navigatetothe
drivewhereyouhavesavedthefirmwareupdateandunzipthefile.
3. Double-clicktorunthefileWUpDate.exe.
4. Inthedialogboxthatdisplays,selectthedesiredlanguageandCOMport.
5. ClickLoad.
6. Oncethefirmwareisupdated,thefollowingmessagedisplays:Download
complete.ClickDonetoexitthedialogbox.
7. Theswitchautomaticallyrebootsaftertheupdateiscompleted.
Possibleerrorconditions
Ifthedownloaddoesnotexecuteproperly,verifythefollowing:
• VerifythattheCOMportiscorrect.
• VerifythatnootherprogramiscurrentlyusingtheCOMport,orthata
previousDOSwindow/shellisopenthathadusedthedesiredCOMport.
• VerifythatnoothercopiesoftheWUpDateutilityarecurrentlyrunning.
• Verifythatastraightthrough(1-to-1)typeofserialcableisused,notanull
modemserialcable.
• VerifyintheselectedCOMport’sAdvancedPortsettingsthattheFIFO
buffersareselectedandthatthereceivebufferissettoHigh.
WARNING:Whileupgrading,donotuseyourcomputerforanythingelseorswitchbetween
windows.Closeallotherwindowsifnecessary.Iftheupdatewasunsuccessful(suchasduring
apoweroutage),repeattheprocedure.
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48 OutLookESSeriesInstaller/UserGuide
AppendixB:TechnicalSpecifications
ProductSpecifications
Dimensions
Model
140ES,180ES,280ES,1160ES,2160ES,4160ES
Height
1.75in
8.00in
17.00in
(4.5cm)
Depth
(20.3cm)
(43.2cm)
Width
Weight
140ES
5.25lb
5.25lb
5.70lb
5.70lb
5.70lb
5.70lb
(2.38kg)
(2.38kg)
(2.60kg)
(2.60kg)
(2.60kg)
(2.60kg)
180ES
280ES
1160ES
2160ES
4160ES
InputPowerRequirements
RatedVoltage
RatedFrequency
RatedInputCurrent
TemperatureRange
100–240VAC
50–60Hz
1.0AMax
MaximumAmbientOperating 32°–104°F (0°–40°C)
AmbientStorageandShipping -40°–185°F (-40°–85°C)
MaximumInternalRack
RelativeHumidity
Operating
104°F
(40°C)
20%–80%
Non-operating
5%–90%
VideoModesSupported
VGA,SVGA,XGA
MaximumCableLengths
Consoletoswitch 18ft-Ifyouneedmorethan18feet,useLongView,Avocent’s
long-linedriver.
Computertoswitch 7ft
1600x1200dpi
1280x1024dpi
1024x768dpi
800x600dpi
12ft
25ft
50ft
Switchtoswitch 25ft
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Appendices 49
AppendixC:TechnicalSupport
OurTechnicalSupportstaffisreadytoassistyouwithanyinstallationor
operatingissuesyouencounterwithyourAvocentproduct.Ifanissueshould
develop,followthestepsbelowforthefastestpossibleservice:
1. Checkthepertinentsectionofthemanualtoseeiftheissuecanbe
resolvedbyfollowingtheproceduresoutlined.
2. Checkourwebsiteatwww.avocent.com/supporttosearchtheknowledge
baseorusetheon-lineservicerequest.
3. CallAvocentTechnicalSupportforassistanceat(888)793-8763.Visitthe
Supportforcurrentphonesupporthours.
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50 OutLookESSeriesInstaller/UserGuide
AppendixD:Connectingthe280ESDCSwitch
Useonly#18AWGstrandedwireUL1007orUL1015.Themaximumlength
shouldnotexceed10meters(32.8feet).
WARNING:Alwaysdisconnectpowerbeforechanginganywiring.Toreducetheriskof
electricshockordamagetotheequipment,thisproductmustbeinstalledinaccordancewith
thefollowingguidelines.
ThisproductisintendedtobeconnectedtoaDCpowersourcethatcanbeclassified
asasecondarycircuitinaccordancewithapplicablenationalrequirementsfor
InformationTechnologyEquipment.Generally,theserequirementsarebasedon
theInternationalStandardforSafetyforInformationTechnologyEquipment,IEC
950.Thesourcemusthaveonepole(Neutral/Return)referencedtoearthgroundin
accordancewithlocal/regionalelectriccodesand/orregulations.
ThisproductisintendedtobeinstalledonlyinareasthatcomplywithETSI-300-132-2.
Thisproductmustbeconnectedtoapowerdistributiondevicethatprovidesameans
fordisconnectingpowerfromthebranchsupplycircuit.Thepowerdistribution
devicemustbeprovidedwithanovercurrentprotectivedevicesuitablefor
interruptingfaultycurrentsavailablefromthemainsourceandratednomorethan.3
AMPSatthedistributiondevice.Thegreen/yellowleadofthepowercableassembly
mustbeconnectedtoasuitableground/earthterminalonthepowerdistributionunit.
Donotrelyontherackorrackchassistoprovideadequateground/earthcontinuity.
1.Redwire
2.Blackwire
3.Green/Yellowstripedwire
Usechassisgroundconnectiononly.
4.48VoltDC(toexternalfused48
voltDCsupply)
Toconnectthewires
1. Plugconnector(1)intoreceptacle.Donotusegroundconnection
throughconnector.
2. Insertstrippedwires(2)andtightenscrews(3).
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Appendices 51
AppendixE:Troubleshooting
VIDEO
NoOSCARorvideoatserver
Checkforloosevideocableconnectionorbadvideocable.
ConfirmDevices,NamesandFlagsettings.
Resetsettingstodefaultinthesedialogboxes.
NoOSCARatprimaryswitch
Onthefrontpaneloftheswitch,confirmthattheLEDlights(ifapplicable).
Reconnectthepowercordtotheswitch.
Replacethepowercord.
CheckACoutletforpower.
Checkthatthemonitoristurnedon.
Checkthecontrolforbrightnessonthemonitor.
Replacethemonitor.
MOUSE
Mouseerroronstartup
Checkforloosemousecableconnection.
1
CheckforPS/2keyboardandmousecablecross-connections.
Replacethemousecable.
ChecktheInternetforthelatestfirmwareversionofthemouse.
Ifamouseisconnectedtotheserialportontheserver,installtheSerial-to-PS/2
mouseadaptor(AvocentpartnumberELC-11KM).
Mousedisplayserraticbehaviororpointerisfrozenondisplay
ResetthemouseinOSCAR:2Main-Commands,thentypeAlt+R.
ResetthemousebypressingtheResetbuttononthebackpaneloftheswitch.2
ChecktheInternetforthelatestfirmwareversionofthemouse.
1 Some servers require restarting when the keyboard cable is disconnected from the server.
For this reason, perform these tests when the server can be restarted.
2 Must have performed Snapshot in order for the reset function to work properly.
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52 OutLookESSeriesInstaller/UserGuide
KEYBOARD
ConsolekeyboardisnotworkingorcannotstartOSCAR
EnsurethatDelayTimeisoff.ClickSetup-Menu,Type0secsforDelayTime.
Checkkeyboardoperation.SeeiftheNumLockandCapsLockkeyslight.
Keyboardworked,butthenstoppedworkingwithoneserver
Checkforloosekeyboardcableconnectionorbadkeyboardcable.1
Checkmaximumlengthofthekeyboardcable(maximumlength=12feet).
Checkmaximumlengthofstationcableextension.
PresstheResetbuttononthebackpaneloftheswitchtoresetallkeyboards
andmousedevicesonallservers(musthaveperformedSnapshot).
Keyboardneverworkedononeserver
CheckforPS/2keyboardandmousecablecrossconnections.1
Replaceinterconnectingkeyboardcable.1
Disconnectandreconnecttheinterconnectingkeyboardcable.1
Checklengthoftheinterconnectingkeyboardcable(maximumlength=12feet).
Checkmaximumlengthofstationcableextension.
Replacethestationkeyboard.1
Keyboardsignalneverworkedonallserversorstoppedworkingwithoneserver
Checkforloosestationkeyboardcable.
Checkmaximumlengthofstationcableextension(maximumlength=12feet).
Replacethestationkeyboard.1
PresstheResetbuttononthebackpaneloftheswitch(musthaveperformed
Snapshotinorderforresetfunctiontoworkproperly).
Checkforlooseinterconnectingkeyboardcables.
Keyboarderroronstartup
ChecktheWebforthelatestfirmwareversionofthekeyboard.
Keystrokesshifted,swapsuppercaseforlowercase
Serverkeyboardleftinshiftedstatewhenlastselected.PressbothShiftkeysto
changekeystrokestolowercaseoruppercase.
Keystrokesarenotworkingproperly
Checkthatkeystrokesarenotinlockedmode.Ontheleftsideofthekeyboard,
pressCapsLock+Shift+Control+Alt.
Ontherightsideofthekeyboard,pressAlt+Control+Shift.
1Some servers require restarting when the keyboard cable is disconnected from the server.
For this reason, perform these tests when the server can be restarted.
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Appendices 53
STATUSSYMBOLS
No or showsnexttoservernumberorname
Checkforloosekeyboardcableconnectionbetweenserverandswitch.
Disconnectandreconnectthekeyboardcableatthesameportnumberontheswitch.
RestartOSCAR:PressEscapeorclickXinMaindialogboxtoexitOSCAR.
ThenpressPrintScreen.
showsnexttocascadedport
Disconnectandreconnectthekeyboardcableatthesameportnumberontheswitch.
Replacekeyboardcable.
showsnexttoservernumberornamewhen isexpected
PS/2interconnectingcablefromanotherswitchisconnectedinerrortotheport.
Disconnectthesecondaryswitchandconnecttheservertotheport.
showsnexttoprimaryserverwhen isexpected
Confirmselectionofthecorrectnumberofports(4,8,10,16)forthesecondary
switchintheDeviceModifydialogbox.
ConfirmthatallportsettingsaresettoStandardifnotconnectedtoa
secondaryswitch.
SWITCHBEHAVIORS
Switchselectsserversatwill
Ensurethatscanningisoff.Toturnoffscanning,clickMain-Commands,then
clearEnabled.
Samekeystrokesormousemovementsdisplayononeormoreservers
Ensurethatbroadcastingisturnedoff.Toturnoffbroadcasting,clickMain-
Commands,thenclearActivated.
CanonlyselectPort1onasecondaryswitch(selectingPort1-4selectsPort1-1)
EnsurecorrectsettingsintheDeviceModifydialogboxattheprimaryswitch.
Confirmtheselectionofthecorrectnumberofports(2,4,8,10,16)forthe
secondaryswitch:Main-Setup-Devices-DeviceModify.
ConfirmthatallportsettingsaresettoStandardifconnectedtoservers.
Broadcastingunavailable
Ensurethatbroadcastingisnotinusebyanotheruser.Requestthattheother
userdeactivatebroadcasting.
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54 OutLookESSeriesInstaller/UserGuide
FIRMWAREUPDATES
Firmwaredoesnotdownload
Checkforloosecableconnections.
Replaceserialcable.
CheckthattheserialcableisconnectedtotheCOMportontheserverandto
theserialportontheswitch.
Downloadtimedout
Confirmthatthecorrectportwasselected.
Ifanotherprogramisusingthesameport,quittheprogram.
Ifaserialcableisnotinstalled,installone.Ifitisdefective,replaceit.
VisittheAvocentwebsitetoseethelatestfirmwareupdatesforyourOutLook
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Appendices 55
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LIMITEDWARRANTY
AvocentCorporationwarrantstotheoriginalretailpurchaserthatthisproductisandwillbefreefromdefectsin
materialsandworkmanshipforaperiodof12monthsfromthedateofpurchase.
Additionally,allAvocentproductscarryanunconditionalthirty-daysatisfactionguarantee.If,foranyreason,
youaredissatisfiedwiththeperformanceofthisproduct,youmayreturnittothepointofpurchasefora
refundofthepurchaseprice(excludingshippingcharges).Thisguaranteedoesnotapplytospecialorder
products,andmaynotbeavailablethroughallresellers.Duringthewarrantyperiod,purchasermustpromptly
callAvocentforaRETURNMATERIALSAUTHORIZATION(RMA)number.MakesurethattheRMAnumber
appearsonthepackingslip,proofofpurchase,ANDONTHEOUTSIDEOFEACHSHIPPINGCARTON.
Unauthorizedreturnsorcollectshipmentswillberefused.
Shipprepaidto:
AvocentCorporation
4991CorporateDrive
Huntsville,AL35805U.S.A.
Telephone:(256)430-4000
Theabovelimitedwarrantyisvoidedbyoccurrenceofanyofthefollowingevents,uponwhichtheproductis
providedasis,withallfaults,andwithalldisclaimersofwarrantyidentifiedbelow:
1. Ifnon-Avocentapprovedcablingisattachedtotheunit.Poorlyconstructedandmiswiredcablingcan
diminishvideoqualityanddamageequipment.Avocentmanufacturedcablingisbuilttohighquality
standardsutilizingoverallbraidedshieldtocomplywithFCCemissionstandards,andeachcableis
individuallytestedunderload.
2. Ifdefectormalfunctionwascausedbyabuse, mishandling, unauthorizedrepair, oruseother
thanintended.
3. Ifunauthorizedmodificationsweremadetoproduct.
4. Ifunreporteddamagesoccurredinanyshipmentoftheproduct.
5. IfdamageswereduetoorcausedbyequipmentorsoftwarenotprovidedbyAvocent.
6. Iftheunitisusedwithnon-groundedorincorrectlypolarizedACpower.
7. IftheproductisusedincontradictiontoanyinstructionprovidedbyanyUserGuideorInstruction
Sheetprovidedtoyouorwiththeproduct.
8. Iftheproductisdamagedduetopowersurges,waterexposureoractofGodincludinglightning.
EXCEPTASSPECIFICALLYPROVIDEDABOVEANDTOTHEMAXIMUMEXTENTALLOWEDBYLAW,
AVOCENTCORPORATIONDISCLAIMSALLWARRANTIESANDCONDITIONSWHETHEREXPRESS,
IMPLIED,ORSTATUTORYASTOANYMATTERWHATSOEVERINCLUDING,WITHOUTLIMITATION,
TITLE,NON-INFINGEMENT,CONDITION,MERCHANTABILITYORFITNESSFORANYPARTICULAR
ORINTENDEDPURPOSE.
EXCEPTASEXPRESSLYPROVIDEDABOVEANDTOTHEMAXIMUMEXTENTALLOWEDBYLAW,
AVOCENTCORPORATIONSHALLNOTBELIABLEFORANYSPECIAL,INDIRECTORCONSEQUENTIAL
DAMAGES(INCLUDINGWITHOUTLIMITATION, LOSSOFPROFIT, LOSSOFBUSINESS, LOSSOF
INFORMATION,FINANCIALLOSS,PERSONALINJURY,LOSSOFPRIVACYORNEGLIGENCE)WHICHMAY
BECAUSEDBYORRELATEDTO,DIRECTLYORINDIRECTLY,THEUSEOFAPRODUCTORSERVICE,
THEINABILITYTOUSEAPRODUCTORSERVICE,INADEQUACYOFAPRODUCTORSERVICEFOR
ANYPURPOSEORUSETHEREOFORBYANYDEFECTORDEFICIENCYTHEREINEVENIFAVOCENT
CORPORATIONORANAUTHORIZEDAVOCENTDEALERHASBEENADVISEDOFTHEPOSSIBILITY
OFSUCHDAMAGESORLOSSES.
©2001AvocentCorporation.Allrightsreserved.
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ForTechnicalSupport:
AvocentInternationalLtd.
AvocentHouse,ShannonFreeZone
Shannon,CountyClare,Ireland
Tel:+35361715292
AvocentCorporation
4991CorporateDrive
Huntsville,Alabama35805-6201USA
Tel:+12564304000
Fax:+35361471871
Fax:+12564304031
AvocentGermany
AvocentAsiaPacific
SingaporeBranchOffice
100TrasStreet,#15-01/2
AmaraCorporateTower
Singapore079027
Gottlieb-Daimler-Straße2-4
D-33803Steinhagen
Germany
Tel:+49520491340
Fax:+495204913499
Tel:+652273773
Fax:+652239155
AvocentCanada
50MuralStreet,Unit5
RichmondHill,Ontario
L4B1E4 Canada
Tel:+18779929239
Fax:+18775242985
590-203-001Rev.A
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