American Audio CD Player CDG 350 User Manual

Operating Instructions  
CDG-350  
Professional Karaoke  
Dual Disc Player  
4295 Charter Street  
Los Angeles Ca. 90058  
11/06  
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SAFETY PRECAUTIONS  
CAUTION: TO PREVENT ELECTRIC SHOCK  
DO NOT USE THIS (POLARIZED) PLUG WITH  
AN EXTENSION CORD, RECEPTACLE, OR  
OTHER OUTLET UNLESS THE BLADES CAN  
BE CAREFULLY INSERTED TO PREVENT  
BLADE EXPOSURE  
NOTE: This CD player uses a semiconductor  
laser. It is recommended for use in a room at  
the following temperature: 41˚F - 95˚F / 5˚C -  
35˚C  
CAUTION:  
1. Handle the power supply cord carefully. Do  
not damage or deform; it may cause electric  
shock or malfunction when used. Hold plug  
attachment when removing from wall outlet.  
Do not pull on the cord.  
ATTENTION: POUR PREVENIR LES CHOCS  
ELECTRIQUES NE PAS UTILISER CETTE  
FICHE POLARISEE AVEC UN PROLON-  
GATEUR, UNE PRISE DE COURANT OU  
UNE AUTRE SORTIE DE COURANT, SAUF  
SI LES LAMES PEUVENT ETRE INSEREES A  
FOND SANS EN LAISSER AUCUNE PARTIE A  
DECOUVERT.  
2. To avoid electric shock, do not open the top  
cover when the unit is plugged in. If problems  
occur with the unit, call your local American  
Audio® dealer.  
3. Do not place metal objects or spill liquid  
inside the CD player. Electric shock or mal-  
function may occur.  
WARNING: TO PREVENT FIRE OR SHOCK  
HAZARD, DO NOT EXPOSE THIS UNIT TO  
WATER OR MOISTURE  
The serial and model number for this unit is  
located on the rear panel. Please write down  
the numbers here and retain for future refer-  
ence.  
This equipment has been tested and found  
to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reason-  
able protection against harmful interference  
in a residential installation. This equipment  
generates, uses, and can radiate radio fre-  
quency energy and, if not installed and used  
in accordance with the instructions, may cause  
harmful interference to radio communications.  
However, there is no guarantee that interfer-  
ence will not occur in a particular installation.  
If this equipment does cause harmful interfer-  
ence to radio or television reception, which can  
be determined by turning the equipment off  
and on, the user is encouraged to try to correct  
the interference by one or more of the following  
measures:  
Model No._____________________________  
Serial No._____________________________  
NOTE: This product satisfies FCC regulations  
when shielded cables and connectors are  
used to connect the unit to other equipment.  
To prevent electromagnetic interference with  
electrical appliances such as radios and tele-  
visions, use shielded cables and connectors  
for connections.  
CAUTION:  
USE OF CONTROLS OR ADJUSTMENTS  
OTHER THAN THOSE SPECIFIED HEREIN  
MAY RESULT IN HAZARDOUS RADIATION  
EXPOSURE  
– Reorient or relocate the receiving antenna.  
– Increase the separation between the equip-  
ment and receiver.  
– Connect the unit into an electrical outlet on  
a circuit different from that to which the  
receiver is connected.  
THE COMPACT DISC PLAYER SHOULD NOT  
BE ADJUSTED OR REPAIRED BY ANYONE  
EXCEPT PROPERLY QUALIFIED SERVICE  
PERSONNEL.  
– Consult the dealer or an experienced radio/  
TV technician for help.  
©American Audio®  
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CDG-350 Instruction Manual Page 3  
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ELECTRICAL SAFETY PRECAUTIONS  
ELECTRICAL PRECAUTIONS  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
The lightning flash with arrowhead symbol, within an  
equilateral triangle, is intended to alert the user to the  
presence of uninsulated "dangerous voltage" within the  
product'senclosurethatmaybeofsufficientmagnitude  
to constitute a risk of electric shock to persons.  
The exclamation point within an equilateral triangle is  
intended to alert the user to the presence of important  
operating and maintenance (servicing) instructions in  
the literature accompanying the appliance.  
CAUTION: TO REDUCE THE RISK OF ELECTRIC  
SHOCK, DO NOT REMOVE THE COVER (OR BACK).  
THERE ARE NO USER SERVICEABLE PARTS  
INSIDE REFER SERVICE TO YOUR AUTHORIZED  
AMERICAN AUDIO® SERVICE TECHNICIAN.  
IMPORTANT SAFETY INSTRUCTIONS  
OBJECT AND LIQUID ENTRY - Never push objects of  
READ INSTRUCTIONS — All the safety and operating  
GROUNDING OR POLARIZATION  
instructions should be read before the product is  
operated.  
Ifthisproductisequippedwithapolarizedalternating  
current line plug (a plug having one blade wider than  
theother), itwillfitintotheoutlet onlyoneway. This  
isasafetyfeature.Ifyouareunabletoinserttheplug  
fullyintotheoutlet, tryreversingtheplug. Iftheplug  
should still fail to fit, contact your electrician to  
replace your obsolete outlet. Do not defeat the  
safety purpose of the polarized plug.  
any kind into this product through openings as they  
may touch dangerous voltage points or short-out  
parts that could result in a fire or electric shock.  
Never spill liquid of any kind on the product.  
RETAIN INSTRUCTIONS — The safety and operating  
instructionsshouldberetainedforfuturereference.  
HEED WARNINGS — All warnings on the product and  
in the operating instructions should be adhered to.  
FOLLOW INSTRUCTIONS — All operating and use  
instructions should be followed.  
SERVICING — Do not attempt to service this product  
yourself as opening or removing covers may expose  
you to dangerous voltage or other hazards. Refer all  
servicing to qualified service personnel.  
CLEANING — The product should be cleaned only with  
a polishing cloth or a soft dry cloth. Never clean with  
furniture wax, benzine, insecticides or other volatile  
liquids since they may corrode the cabinet.  
ATTACHMENTS — Do not use attachments not  
recommendedbytheproductmanufacturerasthey  
may cause hazards.  
WATER AND MOISTURE — Do not use this product  
near water — for example, near a bathtub, wash  
bowl,kitchensink,orlaundrytub;inawetbasement;  
or near a swimming pool; and the like.  
ACCESSORIES — Do not place this product on an  
unstable cart, stand, tripod, bracket, or table. The  
product may fall, causing serious injury to a child or  
adult, and serious damage to the product. Use only  
If this product is equipped with  
a
three-wire  
DAMAGEREQUIRINGSERVICE - Unplugthisproduct  
from the wall outlet and refer servicing to qualified  
service personnel under the following conditions:  
groundingtypeplug,aplughavingathird(grounding)  
pin, itwillonlyfitintoagroundingtypepoweroutlet.  
Thisisasafetyfeature.Ifyouareunabletoinsertthe  
plug into the outlet, contact your electrician to  
replace your obsolete outlet. Do not defeat the  
safety purpose of the grounding type plug.  
When the power-supply cord or plug is damaged.  
If liquid has been spilled, or objects have fallen into  
the product.  
If the product has been exposed to rain or water.  
Iftheproductdoesnotoperatenormallybyfollowing  
theoperatinginstructions.Adjustonlythosecontrols  
that are covered by the operating instructions as an  
improper adjustment of other controls may result in  
damage and will often require extensive work by a  
qualified technician to restore the product to its  
normal operation.  
POWER-CORD PROTECTION - Power-supply cords  
should be routed so that they are not likely to be  
walked on or pinched by items placed upon or  
against them, paying particular attention to cords at  
plugs,conveniencereceptacles,andthepointwhere  
they exit from the product.  
OUTDOOR ANTENNA GROUNDING — If an outside  
antennaorcablesystemisconnectedtotheproduct,  
be sure the antenna or cable system is grounded so  
astoprovidesomeprotectionagainstvoltagesurges  
andbuilt-upstaticcharges.Article810oftheNational  
ElectricalCode,ANSI/NFPA70,providesinformation  
with regard to proper grounding of the mast and  
supporting structure, grounding of the lead-in wire  
to an antenna discharge unit, size of grounding  
conductors, location of antenna-discharge unit,  
connection to grounding electrodes, and  
requirementsforthegroundingelectrode.SeeFigure  
A.  
LIGHTNING — For added protection for this product  
duringalightningstorm,orwhenitisleftunattended  
and unused for long periods of time, unplug it from  
the wall outlet and disconnect the antenna or cable  
system. This will prevent damage to the product  
due to lightning and power-line surges.  
POWER LINES An outside antenna system should  
notbelocatedinthevicinityofoverheadpowerlines  
or other electric light or power circuits, or where it  
can fall into such power lines or circuits. When  
installing an outside antenna system, extreme care  
should be taken to keep from touching such power  
lines or circuits as contact with them might be fatal.  
OVERLOADING — Do not overload wall outlets,  
extensioncords,orintegralconveniencereceptacles  
as this can result in a risk of fire or electric shock.  
If the product has been dropped or damaged in any  
way.  
When the product exhibits a distinct change in  
performance — this indicates a need for service.  
with  
a
cart, stand, tripod, bracket, or table  
recommended by the manufacturer, or sold with  
the product. Any mounting of the product should  
follow the manufacturer’s instructions, and should  
use a mounting accessory recommended by the  
manufacturer.  
REPLACEMENT PARTS -- When replacement parts  
arerequired,besuretheservicetechnicianhasused  
replacement parts specified by the manufacturer or  
have the same characteristics as the original part.  
Unauthorizedsubstitutionsmayresultinfire,electric  
shock, or other hazards.  
SAFETY CHECK - Upon completion of any service or  
repairs to this product, ask the service technician to  
performsafetycheckstodeterminethattheproduct  
is in proper operating condition.  
WALL OR CEILING MOUNTING — The product should  
not be mounted to a wall or ceiling.  
HEAT The product should be situated away from heat  
sources such as radiators, heat registers, stoves, or  
other products (including amplifiers) that produce  
heat.  
CART — A product and cart combination should be  
moved with care. Quick stops, excessive force, and  
uneven surfaces may cause the product and cart  
combination to overturn.  
VENTILATION — Slots and openings in the cabinet are  
provided for ventilation and to ensure reliable  
operation of the product and to protect it from  
overheating, and these openings must not be  
blocked or covered. The openings should never be  
blocked by placing the product on a bed, sofa, rug,  
or other similar surface. This product should not be  
placed in a built-in installation such as a bookcase or  
rack unless proper ventilation is provided or the  
manufacturer’s instructions have been adhered to.  
POWER SOURCES —This product should be operated  
only from the type of power source indicated on the  
marking label. If you are not sure of the type of  
power supply to your home, consult your product  
dealer or local power company.  
ANTENNA  
LEAD IN  
WIRE  
GROUND  
CLAMP  
ANTENNA  
DISCHARGE UNIT  
(NEC SECTION 810-20)  
LOCATION – The appliance should be installed in a  
stable location.  
NONUSE PERIODS – The power cord of the appliance  
should be unplugged from the outlet when left un-  
used for a long period of time.  
ELECTRIC  
SERVICE  
EQUIPMENT  
GROUNDING CONDUCTORS  
(NEC SECTION 810-21)  
GROUND CLAMPS  
POWER SERVICE GROUNDING  
ELECTRODE SYSTEM  
(NEC ART 250, PART H)  
Fig. A  
NEC — NATIONAL ELECTRICAL CODE  
©American Audio®  
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PRODUCT INFORMATION  
I. Heat - The CD player should be situated  
away from heat sources such as radia-  
tors, heat registers, stoves, or other appli-  
ances (including amplifiers) that produce  
heat.  
This unit has been thoroughly tested and has  
been shipped in perfect operating condition.  
Carefully check the shipping carton for damage  
that may have occurred during shipping. If  
the carton appears to be damaged, carefully  
inspect your unit for any damage. Be sure all  
accessories needed to operate the unit has  
arrived intact. In the event damage has been  
found or parts are missing, please contact our  
toll free customer support number for further  
instructions. Please do not return the unit to  
your dealer without first contacting customer  
support.  
2. Do not let insecticides, benzene, or thinner  
come in contact with the surface of the unit.  
3. Never disassemble or modify your unit in any  
way, doing so will void your manufactures  
warranty.  
4. Never plug this unit in to a dimmer pack  
LINE VOLTAGE & VIDEO REGION  
5. Do not attempt to operate this unit if it  
becomes damaged in any way.  
FORMAT SELECTION  
• The desired voltage & video region format  
may be set with the VOLTAGE SELECTOR  
& VIDEO REGION FORMAT SELECTOR  
switch on the rear panel (using a flat head  
screw driver).  
6. This unit is intended for indoor use only, use  
of this product outdoors voids all warranties.  
7. Always mount this unit in safe and stable  
matter.  
• Do not force either SELECTOR switch as  
this may cause damage  
• If either SELECTOR switch does not move  
smoothly, please contact a qualified service  
technician.  
8. Disconnect from main power before making  
any type of connection.  
9. Cleaning -  
• The CD Player should be cleaned only as  
recommended by the manufacturer. Use a  
soft cloth to wipe down the outside of the  
unit. For stubborn stains moisten a soft cloth  
with class cleaner or other mild detergent to  
wipe away any stains. Use a soft cloth to  
wipe any residual cleaner. Never use volatile  
cleaners such as benzene, solvent, or thinner  
to clean your unit, these cleaners will damage  
the units surface.  
Cleaning the pick-up lens - The pick-up lens  
should not become dirty under normal us-  
age. If the lens does become dirty, contact  
American Audio Technical Support for further  
instructions. Third party lens cleaners avail-  
able but not highly recommended. Use of  
some of these cleaner may damage the pick-  
up lens, be sure to follow extreme caution  
when using these types of cleaners.  
Video Region Selector Switch  
Video Region Selector Switch  
Voltage Line Selector Switch  
WARRANTY INFORMATION  
The CDG-350 carries a ONE year (365 days)  
limited warranty. This warranty covers parts  
and labor. Please fill out the enclosed warranty  
card to validate your purchase and warranty. All  
returned service items whether under warranty  
or not, must be freight pre-paid and accom-  
pany a return authorization (R.A.) number. If  
the unit is under warranty, you must provide a  
copy of your proof of purchase invoice. Please  
contact American Audio® customer support at  
(800) 322-6337 for a R.A. number.  
©American Audio®  
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CUSTOMER SUPPORT  
Customer Support: American Audio® provides a toll free customer support line, to provide set up help and  
to answer any question should you encounter problems during your set up or initial operation. You may also visit  
contact American Audio®. Service Hours are Monday through Friday 9:00 a.m. to 5:00 p.m. Pacific Standard  
Time.  
Voice:  
Fax:  
(800) 322-6337  
(323) 582-2941  
E-mail:  
Warning! To prevent or reduce the risk of electrical shock or fire, do not expose this unit to rain or moisture.  
Caution! There are no user serviceable parts inside this unit. Do not attempt any repairs yourself, doing so will  
void your manufactures warranty. In the unlikely event your unit may require service please contact customer  
support. Please do not return to your dealer without first contacting customer support.  
Please Note: All specifications and improvements to and in the design of this unit and this manual  
are subject to change at any time without any prior written or published noticed.  
SET-UP  
1. Checking the Contents:  
Be sure your CDG-350 was shipped with the following:  
1) CDG-350 Dual CD player unit.  
2) Dual Male to Male RCA cable.  
1) Operating instructions (this booklet).  
1) CDG-350 Controller Head Unit  
1) Warranty card.  
2. Installing the Units  
1) Place your unit on a flat surface or mount it in a secure rack mount case.  
2) Be sure the player is mounted in a well ventilated area where it will not be exposed to direct sunlight,  
high temperatures, or high humidity.  
3) Try to place the unit as far as possible from TVs and tuners, as the unit may cause undesirable  
interference.  
3. Connections  
1) Be sure main power is connected last to prevent any electrical damage.  
2) AUDIO CONNECTIONS: Use the included RCA cable to connect the CDG-350 outputs to the  
line inputs of a mixer. Never connect a CD player's output to a mixers "phono" inputs.  
CAUTION: Be sure to use the supplied control cables. Using a different type of cable may result in unit damage.  
To avoid server unit damage, be sure main power is off when connecting the control cables.  
CAUTION:  
CAUTION:  
• The player will work normally when the main unit is  
• The LCD is designed to be clearly visible within the  
mounted with the front panel within 15 degrees of  
angles shown in Figure 2. Mount the control unit  
the vertical plane. If the unit is tilted excessively,  
so that the visual angle is within this range.  
discs may not be loaded or unloaded properly.  
(Figure 1)  
5°  
45°  
Figure 1  
Figure 2  
©American Audio®  
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GENERAL FUNCTIONS AND CONTROLS - REMOTE UNIT  
1 2  
3
4 5 6  
7
8
9
10  
Figure 3  
17  
17  
16 15  
14  
13  
20 19  
12  
11  
18  
Figure 4  
REMOTE CONTROL - FACE (FIGURE 3)  
1. PROGRAM BUTTON - When program mode is activated a “PROGRAM” icon will display in the  
LCD (8). For programming information see “Programming” on page 18.  
2. TEMPO LOCK - This button will activate the Tempo Lock function. This function will allow you  
to make adjustment to a track speed using the pitch controls (10, 9, & 13) without altering a tracks  
perceived tonal pitch.  
3. NUMBER BUTTONS (1-10) - These buttons are used to select a particular track.  
4. SGL (Single) - This button allows the unit's play mode to change between Single and Continuous.  
In single mode the unit will play a single track and return to cue mode. In continuous mode the unit  
continues to play track by track and returns to cue mode after all tracks have played.  
5. TIME - The TIME button is used to changed the displayed time values. Time can be displayed  
as elapsed track time, remaining track time, and total disc remaining time.  
6. PITCH PERCENTAGE SELECTOR- Choose from pitch percentages of 8%, 12%, and 16%. See  
page 16 for more details.  
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GENERAL FUNCTIONS AND CONTROLS - REMOTE UNIT (CONT)  
7. OPEN/CLOSE (Disc Tray Open/Close) - This button is used to open and close the disc trans  
port tray door. NOTE: When a disc is loaded, the tray will not open unless the unit is in pause or cue  
mode.  
8. LIQUID CRYSTAL DISPLAY (LCD) - This high quality LCD Indicates all the functions (play, pause,  
cue, etc..,), as they occur. This display is viewable at several comfortable angles as described on  
page 6. The LCD icons will be described on page 12.  
9. PITCH BEND BUTTONS -  
(-) PITCH BEND - The (-) pitch bend function creates a momentary “Slow Down” in the CD’s pitch  
speed (Beats per minute - BPM) when the PITCH (10) function is activated. This functions allows the  
beats between two CD’s or any other music source to match. This is a momentary function. When  
the button is depressed the pitch speed will automatically return to PITCH SLIDER'S (13) selected  
pitch. Holding down this button will give a maximum of -16% pitch. Be sure to remember that this  
function is a momentary pitch adjustment, for a more precise adjustment use the PITCH SLIDER'S  
(13) to match the BPM’s with another playing music source.  
(+) PITCH BEND - The (+) pitch bend function creates a momentary “BUMP” in the CD’s pitch  
speed (Beats per minute - BPM) when the PITCH (10) function is activated. This functions allows the  
beats between two CD’s or any other music source to match. This is a momentary function. When  
the button is depressed the pitch speed will automatically return to PITCH SLIDER'S (13) selected  
pitch. Holding down this button will give a maximum of +16% pitch. Be sure to remember that this  
function is a momentary pitch adjustment, for a more precise adjustment use the PITCH SLIDER'S  
(13) to match the BPM’s with another playing music source.  
10. PITCH BUTTON - This button is used to turn the pitch function on and off. The pitch functions of  
the PITCH SLIDER (13), PITCH BEND BUTTONS (9) and JOG WHEEL (17) will not function without  
this function being activated. The pitch slider has a maximum range of +/-16%. The "+" and "-"  
pitch bend buttons have a maximum range of 16%.  
11. +10 TRACK SKIP - This button allows you to skip ahead by 10 tracks. Example: if you are at  
Track #1, pressing this button will skip you to Track #11, press the button again, it will skip to Track  
#21. If there are not that many tracks, it will go back to Track #1.  
12. KEY CONTROL - With these buttons you can adjust the source music in half-step increments:  
# - Push this button to raise the key.  
b - Use this button to lower the key.  
L
L
- Use this button to return to the original musical key.  
13. PITCH SLIDER - This slider is used to adjust the playback pitch percentage when the PITCH (10)  
function is activated. The slider is a set adjustment and will remain set until the pitch slider is moved  
or the PITCH (10) function has been turned off. The maximum pitch range of the slider is +/-16%.  
This adjustment can be made with or without a CD in the drive. The pitch adjustment will remain even  
if a disc has been removed, and will reflect on any other disc loaded into the unit. That is to say, if  
you set a +8% pitch on one disc, remove that disc and insert another, that disc will also have a +8%  
pitch. The amount of pitch being applied will be displayed in the LCD (8). Use this slider to match the  
BPM’s of this unit to that of another music source. By changing the pitch of one disc with respect to  
the other in this way, the beats can be matched.  
14. PLAY/PAUSE BUTTON - Each press of the PLAY/PAUSE BUTTON causes the operation to  
change from play to pause or from pause to play.  
©American Audio®  
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GENERAL FUNCTIONS AND CONTROLS - REMOTE UNIT CONT.  
15. CUE - Pressing the CUE button during playback immediately pauses playback and returns the  
track to the last set cue point. The red CUE LED will glow when the unit is in cue mode The LED will  
also flash every time a new CUE POINT is set. The CUE button can also be held down to momentarily  
play the CD. When you release the CUE button it instantly returns to the last set CUE POINT.  
16.  
TRACK BUTTON - This button is used to select your desired track. Tapping this button  
will forward skip to the next track, holding down this button will rapidly forward skip through the  
tracks on your CD.  
TRACK BUTTON - This button is used to select your desired track. Tapping this button  
will skip backward to the previous track, holding down this button will rapidly skip backward through  
the tracks on your CD.  
17. JOG WHEEL - The jog wheel serves two functions depending on the current operating mode:  
A. The jog wheel will act as a slow frame search control when the unit is in pause or cue mode  
allowing you to set a specific cue point or find a particular starting point.  
B. The wheel also works as a momentary pitch bend during playback. Turning the wheel  
clockwise will increase the pitch percentage up to 16%, and turning the wheel in the coun-  
terclockwise direction will decrease the pitch percentage up to -16%. The pitch bend will be  
determined on how fast you turn the wheel.  
SHUTTLE WHEEL (OUTER RING) - This wheel has four forward and four reverse speed posi-  
tions for speed searching through tracks. The more you turn the wheel in either direction, the  
faster you search.  
REMOTE CONTROL - REAR (FIGURE 4)  
18. REMOTE JACK - Connect the supplied 8 pin din cable from this jack to the player's remote con-  
nector. This will allow you to control the player functions.  
19.CHANNEL 1 CONTROLLER JACK - Connect the supplied mini-plug from the CUE jack on the  
rear of your CD unit to the CONTROL out jack of a compatible American Audio® or American DJ®  
mixer. This will enable the CD "Q-Start" function. This feature is only available on American Audio®  
or American DJ® “Q” series mixers.  
20. CHANNEL 2 CONTROLLER JACK - Connect the supplied mini-plug from the CUE jack on the  
rear of your CD unit to the CONTROL out jack of a compatible American Audio® or American DJ®  
mixer. This will enable the CD "Q-Start" function. This feature is only available on American Audio®  
or American DJ® “Q” series mixers.  
©American Audio®  
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GENERAL FUNCTIONS AND CONTROLS - PLAYER UNIT  
21  
22 23 24  
25  
26 27  
Figure 5  
Figure 6  
36  
35  
34  
33  
32  
31 30  
29  
28  
PLAYER UNIT - FACE (FIGURE 5)  
21. DRIVE 1 TRANSPORT TRAY - This tray is used to load and unload a compact disc into the drive  
1 mechanism. The tray is opened and closed by pressing the DRIVE 1 OPEN/CLOSE BUTTON (22).  
Never attempt to force the transport tray open or closed when the power is turned off.  
22. DRIVE 1 OPEN/CLOSE (Transport Tray Open/Close) - This button is used to open and close  
the drive 1 transport tray. NOTE: When a disc is already loaded in the transport tray, the tray will not  
open unless the unit is in pause or cue mode.  
23. POWER SWITCH - This switch is used to control the unit's main power. A blue LED directly above  
the power switch will glow to indicate main power is active.  
24. DRIVE 2 OPEN/CLOSE (Transport Tray Open/Close) - This button is used to open and close  
the drive 2 transport tray. NOTE: When a disc is already loaded in the transport tray, the tray will not  
open unless the unit is in pause or cue mode.  
25. DRIVE 2 TRANSPORT TRAY - This tray is used to load and unload a compact disc into the drive  
2 mechanism. The tray is opened and closed by pressing the DRIVE 2 OPEN/CLOSE BUTTON (24).  
Never attempt to force the transport tray open or closed when the power is turned off.  
TRANSPORT UNIT - REAR (FIGURE 6)  
26. SWITCHED VIDEO OUT - Connect a video cable to this output and the video signal can be  
switched between Deck 1 & Deck 2 using a "Q" Start Mixer.  
©American Audio®  
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GENERAL FUNCTIONS AND CONTROLS - PLAYER UNIT  
27. SWITCHED AUDIO OUTPUT R & L - Connect the audio cables to this output and the audio signal  
can be switched between Deck 1 & Deck 2 using a "Q" Start Mixer. The red colored jack represents  
the right channel output and white jack represents the left channels output.  
28. DRIVE 1 AUDIO OUT R & L - These jacks send a left and right analog mono output signal. Use  
these jacks to send standard audio to a mixer or receiver. The red colored jack represents the right  
channel output and white jack represents the left channels output.  
29. DRIVE 1 VIDEO OUT - This jack sends the CDG video graphics signal from Drive 1 to yout TV or  
monitor. Plug the Video cable to the input connection on your TV or monitor.  
30. VIDEO REGION STANDARD SELECTOR - This switch can select the video region for the CDG-  
350. NTSC for the U.S. and PAL for Europe. This selector switch works exactly like the voltage selec-  
tor switch. Choose the region standard for the location you are in.  
31. REMOTE JACK - Connect the supplied 8 pin cable from this jack to the remote control's remote  
connector. This will allow you to control the player functions with the remote unit.  
32. VOLTAGE SELECTOR - Because power supplies vary from location to location a voltage selec-  
tor switch has been incorporated in the unit's design. This switch can select a voltage input of 120v  
or 220v to accommodate the two major power source. Always be sure to disconnect the power plug  
before changing the voltage.  
*Only dual voltage units have this switch.  
33. POWER CONNECTOR - This is the main power connection. Only use the supplied polarized  
power cord. Use of any other power may result in sever damage to the unit. Be sure the local power  
matches the unit’s required power.  
34. DRIVE 2 AUDIO OUT R & L - These jacks send a left and right analog mono output signal. Use  
these jacks to send standard audio to a mixer or receiver. The red colored jack represents the right  
channel output and white jack represents the left channels output.  
35. DRIVE 2 VIDEO OUT - This jack sends the CDG video graphics signal from Drive 2 to yout TV or  
monitor. Plug the Video cable to the input connection on your TV or monitor.  
36. VIDEO REGION FORMAT SELECTOR - This switch can select the video region for the CDG-350.  
NTSC for the U.S. and PAL for Europe. This selector switch works exactly like the voltage selector  
switch. Choose the region format for the location you are in.  
©American Audio®  
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LIQUID CRYSTAL DISPLAY (LCD)  
37  
38 39  
51  
50  
49  
40  
41  
Figure 7  
48 47 46  
45  
44 43  
42  
LCD DISPLAY (FIGURE 7)  
37. KEY INDICATOR - Indicates current tracks' half-step increments, up to 12 steps + (#) or - (b) from  
the orignal key.  
38. SINGLE INDICATOR - This indicates the unit is in single play mode. In single play mode, the unit  
will play a single and return to CUE mode.  
39. TOTAL REMAIN INDICATOR - This indicator is in direct reference to the TIME METER (44, 45, &  
46). When the TOTAL REMAIN indicator is displayed in the LCD (8), the time defined will refer to the  
entire discs' remaining time. The time mode is changed by tapping on TIME BUTTON (5).  
REMAIN INDICATOR - This indicator is in direct reference to the TIME METER (44, 45, & 46).  
When the REMAIN indicator is displayed in the LCD (8), the time defined will refer to a single track's  
remaining time. The time mode is changed by tapping on TIME BUTTON (5).  
ELAPSED INDICATOR - This indicator is in direct reference to the TIME METER (44, 45, & 46).  
When the ELAPSED indicator is displayed in the LCD (8), the time defined will refer to a single track's  
elapsed running time. The time mode is changed by tapping on TIME BUTTON (5).  
40. # INDICATOR - This indicates that you are raising the key in half-step increments.  
41. b INDICATOR - This indicates that you are lowering the key in half-step increments.  
42. PITCH METER - This meter displays the pitch percentage being applied to playback by the PITCH  
SLIDER (13). If the meter read zero regardless of the PITCH SLIDER'S (13) position, the PITCH (10)  
function is not activated.  
43. TIME BAR INDICATOR - This bar visually details the time defined in the TIME METER (44, 45, &  
46). As with the TIME METER (44, 45, & 46), this bar is also dependent on the selected time function  
REMAIN, TOTAL REMAIN, OR ELAPSED (39). This bar will begin to flash when 15 seconds of a track  
remain and will begin to rapidly flash when three seconds of a track remain. The flashing bar is a great  
visual reminder a track is about to end. The flashing bar will function regardless of which time mode  
the unit is in.  
44, 45, 46. TIME DISPLAY - These indicators detail the Minutes, Seconds, and Frames. The meter will  
display either the elapsed, total, or remaining time of a track or disc. The time displayed in the meter  
will directly reflect the time indicator above TOTAL REMAIN, REMAIN, OR ELAPSED (39).  
47. PROGRAM INDICATOR - This icon indicates "Program Mode" is activated. See Program Play on  
page 18 for more information on programing.  
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LIQUID CRYSTAL DISPLAY (LCD)  
48. TRACK INDICATOR - This double digit indicator details a current track. The number displayed in  
the track indicator is a direct reference to a track being selected for programming or a track in play,  
pause, or cue mode.  
49. PAUSE INDICATOR - This indicator will glow when the unit is in pause or cue mode.  
50. PLAY INDICATOR - This indicator will glow when the unit is in play mode.  
51. CUE INDICATOR - This indicator will glow when the unit is in CUE mode and will flash every time  
a new CUE POINT is recorded in memory.  
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BASIC OPERATIONS  
1. LOADING/EJECTING DISCS  
The CDG-350 can only play 3 and 5 inch CDs. Odd shaped, and oval CDs are not compatible. When  
loading a CD into the transport tray, always hold the disc by it edge (see Figure 8). Load the disc label  
side up and place it in the disc tray. Never touch the signal surface (the glossy side). To remove a disc  
from the tray press the EJECT BUTTON (7), see Figure 9.  
CAUTION:  
NEVER attempt to load any other objects besides a 3" or 5" CD.  
• NEVER attempt to load more than one disc at a time. Doing so may result in sever damage to  
your unit.  
NEVER force the transport tray open or closed when the power is off, as this may result in mal-  
function and damage the transport system.  
Figure 8  
Figure 9  
2. SELECTING TRACKS  
Select a desired track by using either of the two TRACK BUTTONS (16). Tapping the TRACK BUTTONS  
(16) once will select either a higher or lower track. You may hold down the TRACK BUTTONS (16) to  
change tracks continuously at a higher speed. If you are using the TRACK BUTTONS (16) to select a  
new track during playback (a track already playing) the new track you selected will immediately begin  
playback as soon as the search operation is completed.  
3. STARTING PLAYBACK  
Insert an audio CD as described above (loading discs). Pressing the PLAY/PAUSE BUTTON (14) with  
an audio CD inserted will immediately start playback. The point at which playback starts (cue point)  
will automatically be stored in the memory as the cue point. The unit will return to this cue point (the  
point at which playback started) when the CUE BUTTON (15) is pressed.  
4. STOPPING PLAYBACK  
Stopping playback will not stop the drive mechanism, but merely pause or cue the track. There are  
two ways to stop playback:  
1) Press the PLAY/PAUSE BUTTON (14) during playback to pause at that point.  
2) Press the CUE BUTTON (15) during playback to return the track to it’s last cue point.  
5. PAUSING  
Pausing temporarily stops playback. Pressing the PLAY/PAUSE BUTTON (14) changes the operating  
mode between play and pause.  
6. AUTO CUE  
This function will automatically set a cue point to the first audio source when a CD is loaded. The  
first set cue point will always be the beginning of track 1. If a new track is selected before the PLAY  
BUTTON (14) is pressed, a new CUE POINT will be set to reflect the new starting point.  
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BASIC OPERATIONS  
Figure 10  
7. FRAME SEARCH  
This feature allows you to scroll through a track frame by frame, allowing you to find and set a start-  
ing cue or loop point. To use the scroll function you must first be in Pause Mode or Cue Mode. Once  
you are in Pause or Cue mode, turn the SHUTTLE WHEEL (17) to scroll through the track (Figure 10).  
Turning the wheel in a clockwise direction will advance the frame search and turning the wheel in a  
counter-clockwise direction rewinds the frame search. When you use the SHUTTLE WHEEL (17) the  
monitor (headphone level) function allows you to here what you are scrolling through. Once you reach  
your desired starting point you can set a cue (starting) point by pressing the PLAY/PAUSE BUTTON  
(14). Pressing the CUE BUTTON (15) will now return you to the point you just set.  
8. CHANGING THE TIME DISPLAY (44, 45, & 46)/TIME BAR (43):  
The time may be displayed in three different modes; Elapsed, Remain, and Total Remain. During nor-  
mal playback, pressing the TIME BUTTON (5), will change the time display information (44, 45, & 46)  
in the LCD (8). The following is a break down of the time settings and their definitions:  
1) TOTAL REMAIN (39) - This details the time in the LCD (44, 45, & 46) as the current cds’ total  
remaining time.  
2) REMAIN (39) - This details the time in the LCD (44, 45, & 46) as the current tracks’ remaining run-  
ning time.  
3) ELAPSED (39) - This details the time in the LCD (44, 45, & 46) as the current tracks’ elapsed run-  
ning time.  
TIME BAR INDICATOR - The time bar in the LCD (8) visually details the time defined in the TIME METER  
(44, 45, & 46). This bar is also dependent on the selected time function ELAPSED (39), REMAIN (39) or  
TOTAL REMAIN (39). This bar will begin to flash when 15 seconds of a track remain and will begin to  
rapidly flash when three seconds of a track remain. The flashing bar is a great visual reminder a track  
is about to end. The flashing bar will function regardless of which time mode the unit is in.  
©American Audio®  
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BASIC OPERATIONS (CONT)  
9. PITCH ADJUSTMENTS:  
This function will increase or decrease a tracks playback speed or "PITCH," this is not a momentary  
change as in "PITCH BENDING" (see page 17). The maximum pitch bend percentage of the PITCH  
SLIDER is +/-16%. The PITCH SLIDER (13) is used to decrease or increase the playback pitch. If the  
slider is move up (towards the top of the unit) the pitch will decrease, if the slider is moved down  
(towards the bottom of the unit) the pitch will increase.  
Activating the Pitch Slider (13): To activate the  
PITCH SLIDER (13), turn the pitch function on.  
Press the PITCH BUTTON (10) to turn on the  
pitch function, when the pitch function is activat-  
ed a LED will begin to glow. If the pitch function is  
not activated neither the PITCH SLIDER (13) nor  
the PITCH BEND BUTTONS (9) will function.  
Figure 10  
Using the Pitch Slider Percentage Selector (6): You may  
choose a pitch operating range at any time. To change  
the operating range be sure the pitch function is turned  
on, see figure 10. The pitch percentage can be changed  
between +/-8%, +/-12%, and +/-16%. 8% will allow the  
least amount of pitch manipulation and 16% will allow the  
most amount of pitch manipulation. To adjust the different  
values, press the PITCH ON/OFF BUTTON (10) and Tap on  
the % BUTTON (6) until your desired value is reached.  
Figure 11  
Using the Pitch Slider (13): To use the PITCH  
SLIDER (13) slide the slider up and down. Down will  
increase the pitch and up will decrease the pitch.  
Figure 12  
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BASIC OPERATIONS (CONT)  
10. PITCH BENDING:  
This function will momentarily increase or decrease a tracks playback speed. There are two ways to  
operate this function with the (-) & (+) PITCH BUTTONS (9) or with the JOG WHEEL (17). The maxi-  
mum pitch bend percentage allowed is +/-16%. The pitch bend function will work in conjunction with  
the PITCH SLIDER (13) pitch setting.  
PITCH BEND BUTTONS (9):  
The (+) PITCH BEND BUTTON (9) will provide a speed bump and the (-) PITCH BEND BUTTON (9)  
will provide a slow down. The maximum range of the PITCH BEND BUTTONS is 16%. The extent to  
which the speed changes is proportionate to the amount of time the button is pressed. For example,  
if the (+) PITCH BEND BUTTON (9) is held down continuously, the disc speed will increases and will  
continue to increase until reaches a maximum of 16% speed gain. When you release the (+) PITCH  
BEND BUTTON (9) the disc speed will automatically return to it’s previous speed.  
Holding down or tapping on the (+) PITCH  
BEND BUTTON (9) will provide a speed  
bump in the playback pitch.  
Figure 13  
Holding down or tapping on the (-) PITCH  
BEND BUTTON (9) will provide a slow down  
in the playback pitch.  
Figure 14  
JOG WHEEL (1):  
The JOG WHEEL (17) will temporarily bend the  
pitch if a track is in play mode Rotating the  
wheel in a clockwise direction will increase your  
track pitch and rotating the wheel in a counter-  
clockwise direction will slow your track pitch.  
The speed you rotate the JOG WHEEL (17) will  
determine pitch bend percentage (%).  
Figure 15  
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BASIC OPERATIONS (CONT)  
11.PROGRAM PLAY  
This operation allows you to customize your disc playback. You may select specific tracks to played  
and the order they will be played in. You may program a maximum of 20 tracks at once and program  
a single track to played more than once. To create a program:  
Be sure a disc is inserted in the drive and press  
the PROGRAM BUTTON (1). Pressing the PROGRAM  
BUTTON (1) from any function will immediately pause the  
disc and enter the program mode.  
After activating the program mode the PROGRAM INDI-  
CATOR (47) in the LCD (8) will begin to glow indicating  
Program Mode has been activated.  
Figure 16  
Select a track to be programmed by using the  
FORWARD TRACK SKIP (16) and BACKWARD  
TRACK SKIP BUTTONS' (16).  
Figure 17  
Once you reach the track you wish to place in to the pro-  
gram memory pressing PROGRAM BUTTON (1) will lock  
the track into memory.  
Figure 18  
Repeat these steps three and four up to 19 times (up to 20 tracks may be programmed).  
As you program tracks into memory, the LCD (8) will indicate how many tracks have been pro-  
grammed.  
When you have finished your programming and are ready to  
begin playback simply press the PLAY/PAUSE BUTTON  
(14) and your program will begin to play.  
After you have complete your program you can always  
add more tracks to your program by repeating the steps.  
Remember that you can only a maximum of 20 tracks in a  
program and you can only add track not subtract.  
To cancel and clear the program press and hold down the  
PROGRAM (2) for more than two seconds.  
Figure 19  
©American Audio®  
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VIDEO CONNECTION INSTRUCTIONS  
REAR OF TV  
1
VIDEO IN AUDIO IN  
3 Ways To  
Hook-Up Video  
To Your T.V.  
Option 1 is for TVs with  
Video input(s) (RCA jacks)  
1
Option 2 is for Tvs without video  
input(s). Use WITH YOUR VCR  
2
2
HOOK UP THROUGH A VCR  
ANT IN  
VIDEO OUT  
VIDEO IN AUDIO IN  
OUT  
VIDEO IN  
NOTE: WHEN CONNECTING TO A VCR  
BE SURE IT IS SET TO "VIDEO IN"  
MODE OTHERWISE NO GRAPHICS  
KJ/DJ MIXER  
WITH VIDEO  
SWITCHER  
WILL BE DISPLAYED.  
ANT. IN  
HOOK UP THROUGH AN EXTERNAL  
3
RF MODULATOR  
ANT IN  
R.F. MOD  
VIDEO IN AUDIO IN  
OUT  
TV  
For TV systems without video  
input(s).  
ANT. IN  
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BEFORE SWITCHING OFF THE POWER  
• When you have finished using the CD unit, and before switching off the power, be sure that the disc  
holder has been closed with the OPEN/CLOSE button.  
• TRAY PROTECTION: If tray is not closed after 60 seconds, it will close automatically and pause.  
CAUTION: DO NOT forcibly close the disc holder when the power is off.  
Do not switch off the power  
when the disc holder is open.  
To avoid damage, please don't switch off the power until  
"no disc" or "time code" is showed on the LCD after  
the disc holder has been closed with the OPEN/CLOSE  
button.  
DO NOT switch off the power when the disc holder is  
open. Switch off the power after the disc holder has been  
closed with the OPEN/CLOSE BUTTON (22 & 24).  
COMPACT DISCS  
1. PRECAUTIONS ON HANDLING COMPACT DISCS  
Compact disc are constructed of the same types of plastic record are. To avoid severe damage to you valuable  
disc please observe the following guide lines. Following the these guide lines will ensure long disc life.  
Do not allow fingerprints, oil or dust to get on the surface of the disc. If the disc is dirty, wipe it off with  
a soft dry cloth.  
Do not use benzene, thinner, water, record spray, electrostatic-proof chemicals, or silicone-treated cloths  
to clean discs.  
Always handle discs carefully to prevent damaging the surface; in particular when removing a disc from  
the jewel case.  
Do not bend the disc.  
Do not apply heat.  
Do not enlarge the hole in the center of the disc.  
Do not write on the label (printed side) with a hard tipped implement such as a pencil or ball point pen.  
Condensation will form if a disc is brought into a warm area from a colder one, such as outdoors in  
winter. Do not attempt to dry the disc with a hair dryer, etc.  
2. PRECAUTION ON STORAGE  
After playing a disc, always unload it from the unit.  
Always store the compact disc in the jewel case, protecting from dirt or damage.  
Do not place discs in the following areas:  
a) Areas exposed to direct sunlight for a considerable time.  
b) Areas subject to accumulation of dust or high humidity.  
c) Areas affected by heat from indoor heaters, etc.  
©American Audio®  
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WARRANTY  
1-YEAR LIMITED WARRANTY  
A. American Audio® hereby warrants, to the original purchaser, American Audio® products to  
be free of manufacturing defects in material and workmanship for a period of 1 Year (365 days)  
from the date of purchase. This warranty shall be valid only if the product is purchased within the  
United States of America, including possessions and territories. It is the owner’s responsibility to  
establish the date and place of purchase by acceptable evidence, at the time service is sought.  
B. For warranty service, send the product only to the American Audio® factory. All shipping  
charges must be pre-paid. If the requested repairs or service (including parts replacement) are  
within the terms of this warranty, American Audio® will pay return shipping charges only to a  
designated point within the United States. If the entire instrument is sent, it must be shipped  
in its original package. No accessories should be shipped with the product. If any accessories  
are shipped with the product, American Audio® shall have no liability whatsoever for loss of  
or damage to any such acces-sories, nor for the safe return thereof.  
C. This warranty is void if the serial number has been altered or removed; if the product is  
modified in any manner which American Audio® concludes, after inspection, affects the reli-  
ability of the product; if the product has been repaired or serviced by anyone other than the  
American Audio® factory unless prior written authorization was issued to purchaser by Ameri-  
can Audio®; if the product is damaged because not properly maintained as set forth in the  
instruction manual.  
D. This is not a service contract, and this warranty does not include maintenance, cleaning  
or periodic check-up. During the period specified above, American Audio® will replace defec-  
tive parts at its expense, and will absorb all expenses for warranty service and repair labor by  
reason of defects in material or workmanship. The sole responsibility of American Audio®under  
this warranty shall be limited to the repair of the product, or replacement thereof, including  
parts, at the sole discretion of American Audio®. All products covered by this warranty were  
manufactured after January 1, 1990, and bear identifying marks to that effect.  
E. American Audio® reserves the right to make changes in design and/or improvements upon  
its products without any obligation to include these changes in any products theretofore manu-  
factured.  
F. No warranty, whether expressed or implied, is given or made with respect to any acces-  
sory supplied with products described above. Except to the extent prohibited by applicable  
law, all implied warranties made by American Audio® in connection with this product, including  
warranties of merchantability or fitness, are limited in duration to the warranty period set forth  
above. And no warranties, whether expressed or implied, including warranties of merchant-  
ability or fitness, shall apply to this product after said period has expired. The consumer’s and  
or Dealer’s sole remedy shall be such repair or replacement as is expressly provided above;  
and under no circumstances shall American Audio® be liable for any loss or damage, direct or  
consequential, arising out of the use of, or inability to use, this product.  
G. This warranty is the only written warranty applicable to American Audio® Products and  
supersedes all prior warranties and written descriptions of warranty terms and conditions here-  
tofore published.  
©American Audio®  
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CDG-350 Instruction Manual Page 21  
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SPECIFICATIONS  
GENERAL  
Model: American Audio® CDG-350 - Professional Karaoke Dual Disc Player  
System:  
Dual, CD Tray Loading, Digital Compact Disc/Mp3 Audio Player.  
Standard compact discs (5 in / 12cm and 3in/8cm discs)  
Player unit: 18.9” (W) x 3.5” (H) x 10.3” (D)  
482mm (W) x 89mm (H) x 262mm (D) (without feet)  
Control unit: 18.9”(W) x 5.20” (H) x 2.9” (D)  
482mm (W) x 132mm (H) x 74mm (D) (without feet)  
Place on flat surface or mount in flat case  
16 Lbs. / 7.3 kgs  
Disc type:  
Dimensions:  
Installation:  
Weight:  
Power supply:  
Dual Voltage AC 115/230V, 50/60Hz User Selectable  
Single Voltage:  
AC 100V, 50/60Hz (Japan)  
AC 110V, 60Hz (Colombia)  
AC 120V, 60Hz (U.S.A. and Canada)  
AC 127V, 60Hz (Mexico)  
AC 220V, 50Hz (Chile and Argentina)  
AC 220V, 60Hz (Philippines and Korea)  
AC 230V, 50Hz (Europe, New Zealand, South Africa, and Singapore)  
AC 240V, 50Hz (Australia and U.K.)  
20W  
Power consumption:  
Pitch control range:  
Pitch bend:  
+/-8%, +/-12%, and +/-16%  
+/-16%  
Pitch accuracy:  
0.15%  
Environmental conditions:  
Operational temperature: 5 to 35˚C (41 to 95˚F)  
Operational humidity: 25 to 85% RH (non-condensation)  
Storage temperature: -20 to 60˚C (4 to 140˚F)  
(2) Dual RCA Cable (for left and right channels)  
(1) Control 1/8” miniplug type (3 feet)  
Accessories:  
AUDIO SECTION  
Quantization:  
16 bit linear per channel  
Sampling rate:  
44.1 kHz/ Sec  
Over sampling rate:  
D/A conversion  
Frequency response:  
Output level:  
8 times over sampling 1 bit D/A converter  
16 bit  
20 - 20 KHz  
2Vrms  
Load impedance:  
10K ohm or more  
AUDIO CHARACTERISTICS (TEST DISC: TCD-782, LOAD=47Kohm)  
ITEM  
NOMINAL  
LIMIT  
CONDITION  
Output level  
2Vrms+/-0.5dB  
Within 0.2dB  
+0/-0.5dB  
-20dB +/-0.1dB  
89dB  
2Vrms+/-1dB  
Within 1.0dB  
+/-1dB  
1KHz,0dB  
Channel balance  
Frequency response  
De-emphasis response  
Channel separation*  
T.H.D. + NOISE*  
1KHz,0dB  
20Hz-20KHz,0dB Output  
16KHz,-20dB  
1KHz,0dB  
-20dB +/-1dB  
80dB  
0.01%  
0.035%  
1KHz,0dB  
S/N ratio (IHF-A)*  
89dB  
80dB  
1KHz.0dB  
NOTE: *With 20KHz low pass filter.  
SEARCHING TIME (TEST DISC: TCD-792)  
ITEM  
NOMINAL  
LIMITSCONDITION  
Short access time  
2 sec  
4 sec  
Play next track  
Long access time  
4 sec  
6 sec  
Track 1 ->Track 20 / Track 20 ->Track 1  
PLAYABILITY  
ITEM  
NOMINAL  
LIMIT  
CONDITION  
Interruption  
1mm  
1mm  
75um  
140um  
1mm  
0.7m  
TCD-725  
Black dot  
0.6mm  
65um  
TCD-725  
Finger prints  
Eccentricity  
Vertical deviation  
TCD-725  
140um  
0.5mm  
TCD-712, W/O TRACK JUMP  
TCD-731R  
PICK-UP  
System  
Object lens drive system optical pick-up  
©American Audio®  
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CDG-350 Instruction Manual Page 22  
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SPECIFICATIONS  
Object lens drive system  
Tracking detection  
Optical source  
2 dimensional parallel drive  
3 spot beam detection  
Semiconductor laser  
780nm  
Wave length  
©American Audio®  
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CDG-350 Instruction Manual Page 23  
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©American Audio®  
A Division of the American DJ® Group of Companies  
American Audio® World Headquarters:  
4295 Charter Street  
Los Angeles, CA 90058 USA  
Tel: 323-582-2650 Fax: 323-582-2610  
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