Actiontec electronic Network Router GE344000 01 User Manual

Wireless  
Cable/DSL Router  
User Manual  
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Actiontec Wireless-Ready DSL Gateway User Manual  
A Specifications  
General  
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Wireless Operating Range  
Environmental  
B
Configuring TCP/IP  
Windows 95, 98, and Me  
Windows NT 4.0  
Windows 2000  
Macintosh  
C
E
Sharing Files and Printers  
Windows 95, 98, and Me  
Windows 2000  
Macintosh  
Finding the MAC Address  
Windows 95, 98  
Windows Me  
Windows 2000  
Windows NT 4.0  
Macintosh  
F
Glossary  
Notices  
Regulatory Compliance Notices  
Modifications  
Limited Warranty  
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Introduction  
1
Thank you for purchasing the Actiontec Wireless Cable/DSL Router. This Router is  
the simplest way to connect a number of computers to a single high-speed broad-  
band modem. This easy-to-use product is perfect for the home office or small  
business. If you want to take your computing to the next level, the Actiontec  
Wireless Cable/DSL Router is the key to your success.  
Package Contents  
Single-port Actiontec Wireless Cable/DSL Router  
Power adapter  
Ethernet cable  
USB cable  
Installation CD  
Quick start guide  
Warranty and registration card  
Minimum System Requirements  
Broadband Internet connection using an external Ethernet modemꢀ  
Computer with an 10 Mbps or 10/100 Mbps Ethernet connection  
Microsoft Windows 95, Windows 98, Windows 98 Second Edition (SE),  
Windows Millennium Edition (Me), Windows NT 4.0, Windows 2000,  
Windows XP, Mac OS 7.1+, Mac OS 8.0+, Mac OS 9.0+, or Mac OS X+  
Note: USB LAN port is not supported with Microsoft Windows  
95, Windows NT 4.0, and Mac OS  
Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator  
4.0 or higher (4.7 recommended)  
TCP/IP network protocol installed on each computer  
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Actiontec Wireless Cable/DSL Router User Manual  
Router Features  
The Router has a series of informational LEDs (lights) on its front panel, and a  
variety of ports on its rear panel. It is recommended that the user become familiar  
with these features before installing or setting up the Router.  
Front Panel  
There are five LEDs (light emitting diodes, or lights) on the front panel of the  
Router, as shown in the figure, below.  
USB  
LAN  
ss  
le  
re  
Wi  
t
Interne  
er  
ow  
P
Power LED  
The Power LED glows green when power is supplied to the Router. When it  
flashes, the Router is going through its initialization process.  
Internet LED  
When the Internet LED glows steadily, the Router is connected to the broadband  
modem.  
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Chapter 1 Introduction  
Wireless LED  
When the Wireless LED glows steadily, the Router is ready for wireless network-  
ing.  
LAN LED  
The LAN LED glows green when the Router is successfully connected to a com-  
puter with the yellow (Ethernet) cable.  
USB LED  
The USB LED glows green when the Router is successfully connected to a com-  
puter with the purple (USB) cable.  
Rear Panel  
The Router has four ports and a Reset button on its rear panel, as shown in the fig-  
ure below.  
er  
Pow  
USB  
Reset  
L
le/DS  
b
a
C
LAN  
LAN Port  
The Yellow port is used to connect the Router to the cable modem or set top box  
using the Yellow Ethernet cable.  
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Actiontec Wireless Cable/DSL Router User Manual  
Cable/DSL Port  
The Red port is used to connect the Router to a cable or DSL modem with an  
Ethernet cable.  
USB Port  
The Purple port is used to connect the Router to a computer on the home net-  
work with the Purple (Ethernet) cable.  
Power Port  
The Black port is used to connect the Router’s Power cord.  
Reset Button  
The Reset button is used to reset the Router. Holding the button down for less  
than 10 seconds causes the Router to restart, with all settings remaining intact. If  
the Reset button is held for more than 10 seconds, the default settings will be  
reloaded onto the Router, and any changes made to the settings must be rein-  
stalled on the Router.  
Technical Support  
Actiontec Electronics prides itself on making high-quality, durable, high-perform-  
ance products. If you need assistance, the Actiontec Technical Support Department is  
available all day ever day to provide professional support.  
Actiontec Electronics, Inc.  
760 N. Mary Avenue  
Sunnyvale, CA 94085  
Technical Support  
Phone: 1.888.436.0657  
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Connecting  
the Router  
2
The Router can be physically connected to the computers in two ways: by Ethernet  
cable, or USB cable, as well as wirelessly. Select the type of connection and follow  
the instructions.  
Ethernet Connection  
1. Start up the computer.  
2. Plug one end of the red cable (included with the Router) to the port labeled  
LAN” on the back of the Router. Connect the other end to the Ethernet port  
on the computer.  
3. Plug the Router’s power supply into a wall outlet, and then plug the other end  
in the port labeled “Power” on the back of the Router. The Router is now con-  
nected to the computer with an Ethernet cable.  
er  
w
o
P
B
S
U
t
e
s
e
R
L
e/DS  
abl  
C
N
A
L
Power Cord  
(to Power  
Outlet)  
Ethernet Cable  
(to Cable/DSL  
Modem)  
Ethernet Cable  
(to Computer)  
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Actiontec Wireless Cable/DSL Router User Manual  
USB Connection  
1. Start up the computer.  
2. Connect the square plug of the purple cable to the port labeled “USBon the back of  
the Router. Connect the rectangular plug of the blue cable to a USB port on the  
computer.  
3. Plug the Router’s power supply into a electrical wall outlet, then plug the  
other end in the port labeled “Power” on the back of the Router. Next, follow  
the instructions in the “Loading the USB Software” section to finish connect-  
ing the Router with a USB cable.  
er  
ow  
P
B
S
U
eset  
R
L
le/DS  
ab  
C
N
LA  
Ethernet Cable  
(to Cable/DSL  
Modem)  
Power Cord  
(to Power  
Outlet)  
USB Cable  
(to Computer)  
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Basic Setup  
3
This section is a guide through a basic configuration of the R0uter, including how  
to connect the Router to the ISP.  
Basic Setup  
To configure the router for basic operation:  
1. Open the Web browser. In the address bar, enter  
then press Enter on the keyboard.  
2. The “Main Menu” screen appears. Select Setup/Configuration.  
3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin  
Basic Setup.  
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Actiontec Wireless Cable/DSL Router User Manual  
4. Complete the three steps listed in the “Basic Setup” screen, then click Next.  
5. Select either DSL Option 1, DSL Option 2, or Cable (depending on what  
kind of broadband service is received) in the “Broadband Connection” screen  
, then click Next.  
Note: If using a DSL modem, select DSL Option 1. If an  
Internet connection cannot be established after selecting DSL  
Option 1, return to this screen and select DSL Option 2.  
Note: If a T1 line or a fixed point broadband connection is  
being used, select Cable.  
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Chapter 3 Basic Setup  
6a. If DSL Option 1 is selected, enter the user name and password provided by  
the ISP in the “DSL Broadband Connection - PPPoE” screen. Click Next.  
6b. If DSL Option 2 is selected, go directly to step 7. DSL Option 2 should only be  
selected if the Router cannot connect using DSL Option 1  
6c. If Cable is selected and the ISP requires a host name and/or domain name to  
access their network, enter them in the Host Name and/or Domain Name  
text boxes in the “Cable Broadband Connection-DHCP” screen. Click Next.  
Note: If the ISP does not require a host or domain name, leave  
the Host Name and Domain Name text boxes blank.  
7. Click Save and Restart in the “Save and Restart” screen.  
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Actiontec Wireless Cable/DSL Router User Manual  
8. The “Congratulations” screen appears. The Router is successfully configured.  
The power LED flashes rapidly while the Router restarts, then glows steadily green  
when fully operational. The Router is now configured and users can start surfing  
the Web.  
If an error stating the Web browser was unable to connect to the Internet appears,  
check the configuration settings. Ensure all the information required by the ISP is  
entered correctly.  
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Advanced Setup  
4
This section contains information concerning advanced configuration, such as  
wireless settings, remote management, and Web site blocking.  
Accessing Advanced Setup  
To access the Advanced Setup configuration screens, follow these instructions:  
1. Open the Web browser. In the address bar enter:  
then press Enter on the keyboard.  
2. The “Main Menu” screen appears. Select Setup/Configuration.  
3. In the “Set Up/Configuration” screen, read the instructions, then select  
Advanced Setup from the menu on the left side.  
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Actiontec Wireless Cable/DSL Router User Manual  
4. In the next screen, read the recommendations. To perform an advanced setup  
on the Router, click Begin Advanced Setup.  
5. The “Configuring the Advanced Settings” screen appears. To check all the set-  
tings, or if unsure of which settings to modify, select Next. To modify a specif-  
ic configuration, click on its name in the menu bar on the left.  
Note: Click Save and Restart on the bottom left-hand side of  
the screen after finishing the configuration of one or more of  
the Advanced Setup settings.  
WAN IP Address  
Selecting WAN IP Address in the Advanced Configuration” screen generates the  
WAN IP Address” screen. WAN IP Address allows manual set up of the IP address  
of the Router. There are three ways to do this: Obtain an IP Address through  
PPPoE, Obtain an IP Address Through DHCP, and Specify a Static IP Address.  
Note: Some DSL providers use PPPoE to establish communica-  
tion with an end user, while others use static IP. Cable modem  
providers and other types of broadband Internet connections  
(such as fixed point wireless) may use either DHCP or Static IP  
address. If unsure about which connection is present, check with  
the Internet Service Provider (ISP) before continuing.  
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Chapter 4 Advanced Setup  
After selecting a connection type, click Next to continue configuring the connection.  
Obtain an IP Address through PPPoE  
Select this option to allow the Router to use the Point-to-Point over Ethernet pro-  
tocol.  
Dialout on-demand  
Select this option to disconnect from the current Internet session after an idle  
time designated in the “Idle Timeout” text box.  
Idle Timeout  
Designates the number of minutes of idle time before the Router ends the cur-  
rent Internet session when the “Dial on-demand” option is activated.  
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Actiontec Wireless Cable/DSL Router User Manual  
User Name and Password  
If a User Name and Password was entered during Basic Setup, it should be dis-  
played in the “Broadband Connection via PPPoE” screen. If not, enter the informa-  
tion now. If the information is unavailable, contact the Internet Service Provider  
(ISP).  
Obtain an IP Through DHCP  
Select this option (used for cable modem configurations without a Static IP  
assigned by an ISP) to allow the modem to query the Internet Service Provider (ISP)  
and receive IP address and routing information. Some ISPs need to authenticate  
their end users with a Host Name and/or Domain Name. If this is the case, check  
with the ISP for a host name and domain name and enter them in the “Broadband  
Connection via DHCP” screen. If the ISP does not require these settings, leave the  
text boxes blank.  
Note: Host and domain name information may also be accessed  
from the computer originally connected to the cable modem.  
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Chapter 4 Advanced Setup  
Specify a Static IP Address  
Select this option if assigned a static (specific) IP Address by the Internet Service  
Provider (ISP). Enter the IP Address, along with the Subnet Mask and Default  
Gateway Address (also provided by the ISP), in the “Broadband Connection via  
Static IP Address” screen. If required to provide a Host Name and Domain Name,  
enter them here as well.  
Wireless Settings  
Selecting Wireless Settings in the Advanced Configuration” screen generates the  
“Wireless Settings” screen. Modify the wireless capabilities of the Router here.  
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Actiontec Wireless Cable/DSL Router User Manual  
ESSID  
ESSID is the network name assigned to the wireless network. The factory default  
setting is “ACTIONTEC.Although Actiontec recommends keeping the default  
value intact, the ESSID value can be modified, using any combination of alphanu-  
meric characters (i.e., A-Z, a-z, 0-9). All wireless-capable computers included on  
the Router’s wireless network must have this same ESSID value. (For the Actiontec  
802.11b Wireless PC Card, the ESSID value must be the same as the SSID value.)  
Channel  
Channel assigns the frequency band at which the Router communicates. In the  
United States, use channels 1-11. (The factory default value is set to 1.)  
Wireless Equivalent Privacy  
Wireless Equivalent Privacy (WEP) is an encryption method used with the 802.11b  
standard to ensure data security over wireless networks. The Router offers three  
levels of WEP: Off, 64-bit, and 128-bit.  
Off  
Selecting Off disables encryption. Selecting this option allows any computer with  
wireless capability and the correct ESSID value to join the wireless network.  
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Chapter 4 Advanced Setup  
64-bit WEP  
64-bit WEP requires four separate keys. Each key comprises five hexadecimal  
digit pairs. A hexadecimal digit consists of an alphanumeric character ranging  
from 0-9 or A-F. An example of a 64-bit WEP key is: 4E-A3-3D-68-72. To create  
a set of 64-bit WEP keys, enter five hexadecimal digit pairs in each Key text box  
(Key 1, Key 2, Key 3, Key 4). After activating 64-bit WEP on the Router, a com-  
puter with wireless capability can join the network only if these same keys are  
entered in the computer’s wireless encryption scheme.  
128-bit WEP  
128-bit WEP requires one key of 13 hexadecimal pairs. A hexadecimal digit con-  
sists of alphanumeric characters ranging from 0-9 or A-F. An example of a 128-bit  
WEP key is: 3D-44-FE-6C-A1-EF-2E-D3-C4-21-74-5D-B1. To create a 128-bit  
WEP key, enter 13 hexadecimal digit pairs in the Key text box. After activating 128-  
bit WEP on the Router, a computer with wireless capability can join the network  
only if this key is entered in the computer’s wireless encryption scheme.  
Note: Not all wireless PC Cards support 128-bit WEP. Ensure  
that all PC Cards installed in the networked computers support  
128-bit WEP before activating.  
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Actiontec Wireless Cable/DSL Router User Manual  
Wireless MAC Authentication  
Selecting Wireless MAC Authentication in the Advanced Configuration” screen  
generates the “Wireless MAC Authentication” screen. Here, the user can manage  
the access other wireless networking devices have on the wireless network.  
Accept All Clients  
Select this option to allow all wireless networking devices (except those entered in  
the “Exception List” list box; see below) access to the wireless network.  
Deny All Clients  
Select this option to deny all wireless networking devices (except those entered in the  
“Exception List” list box; see below) access to the wireless network.  
Exception List  
Lists the MAC addresses of the wireless network clients designated as exceptions.  
To delete a MAC address from the Exception list, select it, then click Remove.  
Client MAC Address  
Enter the MAC address of the wireless network clients designated as exceptions in  
this text box, then click Add. The MAC address then appears in the “Exception  
List” text box. If Accept All Clients was selected, above, all wireless network clients  
whose MAC addresses appear in the Exception List text box are denied access to  
the wireless network. If Deny All Clients was selected, above, all wireless network  
clients whose MAC addresses appear in the Exception List text box are allowed  
access to the wireless network.  
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Chapter 4 Advanced Setup  
LAN IP Address  
Selecting LAN IP Address in the Advanced Configuration” screen generates the  
LAN IP Address” screen. The value in the LAN IP Address text box is the IP  
address of the Router as seen on the network.  
The LAN IP address of the Router can be modified, but Actiontec recommends  
keeping the default factory setting (192.168.0.1).  
Note: If the Router’s LAN IP Address is modified, verify the  
DHCP Server range is within the same subnet. For more infor-  
mation, see “DHCP Server Configuration.”  
DHCP Server  
Selecting DHCP Server in the Advanced Configuration” screen generates the  
DHCP Server” screen. The Router has a built-in DHCP (Dynamic Host  
Configuration Protocol) server that automatically assigns a different IP address to  
each computer on the network, eliminating IP address conflicts.  
The factory default setting is On. To disable the DHCP Server, select Off.  
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Actiontec Wireless Cable/DSL Router User Manual  
Actiontec strongly recommends leaving the DHCP Server option On. If the DHCP  
Server option is Off, ensure the IP addresses of the networked computers are on  
the same subnet as the IP address of the Router. For more information, see “DHCP  
Server Configuration.”  
DHCP Server Configuration  
Clicking Next in the “DHCP Server” screen generates the “DHCP Server  
Configuration” screen. Change IP address range and DNS server information here.  
Beginning IP Address - the IP address at which the DHCP server  
starts assigning IP addresses. Actiontec recommends keeping the  
factory default setting (192.168.0.2).  
Ending IP Address - the IP Address at which the DHCP Server stops  
assigning IP addresses. Actiontec recommends keeping the facto-  
ry default settings (192.168.0.254).  
The beginning and ending IP addresses define the IP address range of the  
Router. If the default values are left intact, the Router supplies a unique IP  
address between 192.168.0.2 and 192.168.0.254 to each computer on the net-  
work. Note that the first three groups of numbers of the addresses are identical;  
this means they are on the same subnet. The IP address of the Router must be  
on the same subnet as the IP address range it generates. For instance, if the  
Router’s IP address is changed to 10.33.222.1, set the beginning IP address to  
10.33.222.2, and the ending IP address to 10.33.222.254.  
DNS (Dynamic or Static) - the type of DNS server provided by the  
Internet Service Provider (ISP). If the ISP provided DNS server  
information, select the type here. If not, leave as is.  
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Chapter 4 Advanced Setup  
DNS Server 1 - the primary DNS server provided by the Internet  
Service Provider (ISP). If the ISP provided DNS server informa-  
tion, enter it here. If not, leave the text box intact.  
DNS Server 2 - the secondary DNS provided by the Internet Service  
Provider (ISP). If the ISP provided secondary DNS server infor-  
mation, enter it here. If not, leave the text box intact.  
Services Blocking  
Selecting Services Blocking in the Advanced Configuration” screen generates the  
“Services Blocking” screen.  
To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on  
the network:  
1. Enter the computer’s IP address in the Enter IP Address: text box.  
2. Select the Internet service(s) to be blocked.  
3. Click Add to enter the computer’s IP address in the “Blocked IP Address List”  
text box.  
4. To remove blocked services, select the computer’s IP address in the “Blocked  
IP Address List” text box and click Remove.  
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Actiontec Wireless Cable/DSL Router User Manual  
Netmeeting  
To allow the computers on the Router’s network to access Netmeeting, enter the  
Netmeeting IP address in the IP text box, then select On. If Netmeeting is not  
needed, select Off.  
Website Blocking  
Selecting Website Blocking in the Advanced Configuration” screen generates the  
“Website Blocking” screen. This feature enables the Router to block Web sites to all  
computers on the network. To block a Web site, enter the address of the Web site  
in the “Website” text box and click Add. The blocked Web site address will be dis-  
played in the “Blocked Website List” text box, and will not be available to comput-  
ers on the network. To remove a blocked Web site, click on it in the “Blocked  
Website List,then click Remove.  
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Chapter 4 Advanced Setup  
VPN Pass Through  
Selecting VPN Pass Through in the Advanced Configuration” screen generates  
the “VPN Pass Through” screen. To set up Virtual Private Networking (VPN) using  
IPSec/L2TP (which allows multiple, client-initiated VPN pass-through sessions),  
select On. Note that VPN via PPTP pass through is always active.  
Remote Management  
Selecting Remote Management in the Advanced Configuration” screen generates  
the “Remote Management” screen. Remote Management allows access to the  
Router through the Internet via another computer. Actiontec recommends leaving  
the Remote Management Off (the factory default setting).  
To access the Router from the Internet, activate Remote Management by selecting  
On and writing down the WAN IP address of the Router (see “WAN IP Address”).  
On a computer outside of the network, open a Web browser and enter the Router’s  
WAN IP address in the address text box. The Router’s Main Menu (or a password  
prompt, if a password has been set) appears in the browser window.  
Note: Before Remote Management can be activated, the admin-  
istrator password must be set. To do this, go to the Basic Setup  
screen and select Change Admin Password. Follow the instruc-  
tions in the subsequent screens  
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Actiontec Wireless Cable/DSL Router User Manual  
Port Forwarding  
Selecting Port Forwarding in the Advanced Configuration” screen generates the  
“Port Forwarding” screen. Port forwarding allows certain programs to bypass the  
Router’s built-in firewall, allowing access to parts of the network (for hosting a  
Web or ftp server, for example). To use port forwarding, enter the IP port range in  
the “IP Port Range” text boxes. (If more than 10 ports are needed, Actiontec rec-  
ommends using DMZ Hosting. See “DMZ Hosting,below, for more information.)  
Choose the protocol type from the “Protocol” list box, then enter the IP address of  
the computer on the network to be used as a host. Click Add. The forwarded ports  
appear in the “List of Forwarded Ports” text box. For a list of programs that use  
port forwarding, as well as port numbers used, see Appendix C - Program and  
Port List.”  
To remove forwarded ports, highlight them, then click Remove.  
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Chapter 4 Advanced Setup  
DMZ Hosting  
Selecting DMZ Hosting in the Advanced Configuration” screen generates the  
DMZ Hosting” screen. To use DMZ hosting, enter the IP address of the computer  
on the network to be used as a DMZ host in the “DMZ Host IP Address” text box,  
then click On.  
DMZ hosting is used to support online gaming and Internet conferencing services.  
These programs usually require multiple open ports, making the network accessi-  
ble from the Internet. DMZ hosting symbolically places the DMZ host computer  
outside of the Router’s network. Access to the network resources while DMZ host-  
ing is active is blocked. Actiontec recommends activating DMZ hosting only as long  
as necessary.  
Warning: The DMZ Host computer will be vulnerable to com-  
puter hackers on the Internet while in DMZ mode.  
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Actiontec Wireless Cable/DSL Router User Manual  
Firewall  
Selecting Firewall in the Advanced Configuration” screen generates the “Firewall  
Security Level” screen. Select the level of security needed for the network. See  
Appendix E for details concerning each level of security.  
Dynamic Routing  
Selecting Dynamic Routing in the Advanced Configuration” screen generates the  
“Dynamic Routing” screen.  
If another route/gatewayr is set up behind the Router in the network configura-  
tion, consult the documentation that came with the router to see what kind of  
Dynamic Routing is required, then select the needed option.  
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Chapter 4 Advanced Setup  
Static Routing  
Selecting Static Routing in the Advanced Settings” screen generates the “Static  
Routing” screen. Enter the addresses in their respective text boxes, then click Add.  
The address will appear in the “Static Routing Table.” To remove an address, high-  
light it by clicking on it in the Static Routing Table, then click Remove.  
MAC Address Cloning  
Selecting MAC Address Cloning in the Advanced Configuration” screen generates  
the “MAC Address Cloning” screen. A MAC (media access control) address is an  
identifier unique to every networkable device. Some Internet Service Providers  
(ISP) require a MAC address to validate a computer’s permission to be on their net-  
work. If the ISP requires this information, obtain the MAC address of the computer  
originally configured for the ISP (see Appendix D for instructions to determine the  
computer’s MAC address). Enter the MAC address in the “User Select WAN MAC  
Address” text boxes in the “MAC Address Cloning” screen.  
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Actiontec Wireless Cable/DSL Router User Manual  
Status  
After configuring the Router, settings can be viewed by selecting Status in the  
Main Menu. The “Current Status” screen appears, displaying many of the Router’s  
settings. No settings (other than connecting or disconnecting from the Internet)  
can be changed from the Current Status screen.  
In the left hand column, there are other Status options available: Routing Table,  
WAN Status, LAN Status, and Active User List. Click to generate the option of  
choice.  
Changing the Password  
To change the administrator’s password on the Router:  
1. From the Main Menu screen, select Setup/Configuration.  
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Chapter 4 Advanced Setup  
2. From the Setup/Configuration screen, select Change Admin Password.  
3. The “Change Admin Password” screen appears.  
Enter the new password in the “New Password” text box, then enter it again in  
the “Re-enter New Password” text box.  
4. Click Save and Restart. The new password will be in effect when the Router  
restarts.  
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Utilities  
5
To access the Router’s utilities select Utilities from the “Main Menu” screen. The  
“Utilities” screen appears.  
From here, the Web activity log can be viewed, the Router’s factory default settings  
restored, and the Router’s firmware upgraded.  
Web Activity Log  
The Web Activity Log provides information about the Web sites each computer on  
the Router’s network has visited. To access the Web Activity Log, select Web  
Activity Log from the “Utilities” screen.  
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Restore Default Settings  
To restore the Router to its factory default settings, select Restore Default  
Settings from the “Utilities” screen. When the “Restore Default Settings” screen  
appears, click Restore Default Settings. Any changes made to the Router’s settings  
will be lost and the factory default settings will be restored. During this process,  
the Router’s power LED flashes and the Router is disabled. When the power LED  
stops flashing and glows steadily green, the Router is fully operational.  
Upgrade Firmware  
Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade  
Firmware” screen. Actiontec periodically posts firmware upgrades to enhance the  
Router’s capabilities.  
To upgrade the Router’s firmware, click the link in the “Upgrade Here” in the  
Upgrade Firmware screen and follow the instructions. An Internet connection  
must be established to upgrade the Router’s firmware.  
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Troubleshooting  
6
This chapter contains a list of problems that may be encountered while using the  
Router, and solutions to overcome the problem.  
Cannot Use the Internet  
If the Router cannot connect to the Internet, check the following:  
Physical Connection  
Ensure that the power light is on, as well as lights for any active connec-  
tions, such as USB, Wireless, or Ethernet. If they are not on, reconnect the  
cable or adapter.  
Connection to the Router  
Having verified that the appropriate network light is lit on the router. The  
computer connected to the router should be receiving an IP address from  
the router. Unless the default address has been changed, it should be in the  
range of 192.168.0.2 to 192.168.0.254. This can be checked by opening a  
DOS/Command prompt and typing “ipconfig” and pressing Enter. The IP  
address for the network adapter should be 192.168.0.x and the Default  
Gateway should be 192.168.0.1. If it is not, restart the computer to have an  
IP address assigned by the router. (If a static IP address has been assigned  
previously to the adapter, it will need to be removed and set to obtain an IP  
address via DHCP/automatically before restarting.) Check the IP address  
assigned to the network adapter using “ipconfig;” if it is still not a  
192.168.0.x number, use “ipconfig /?” to view the command necessary to  
release & renew the IP address.  
Having verified that the IP address is 192.168.0.x, open a Web browser and  
in the address bar type 192.168.0.1 and click Go. You should see the Main  
Menu, verifying that the connection to the router is good.  
Connection to the Internet  
Open a Web browser and in the address bar type 192.168.0.1 and click GO.  
You should see the Actiontec Main Menu. Click Status, the Connection line  
under the WAN section near the top, should read “Connected. If not, power  
cycle the router by disconnecting and then reconnecting the power cable. (It  
will take 1 minute for the router to restart.) Recheck the Connection Status.  
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If still disconnected, click Setup at the top of the page and go through the  
Basic setup to configure the router for your connection to the Internet. Make  
the appropriate selections for DSL/Cable, Ethernet/USB and  
Username/Password. Click Save and Restart to save the configuration. (It will  
take 1 minute for the router to restart.) Recheck the Connection Status.  
When the status is “Connected” web browsing is possible.  
If after following the above steps, the Status page still indicates  
“Disconnected, unplug the power cable to your broadband modem, and  
leave it disconnected for 10 minutes. At the end of that time reconnect the  
power to it, and when the modem has fully restarted, power cycle the router  
to restart it. (It will take 1 minute for the router to restart.) Recheck the  
Connection Status. When the Connection line under the WAN section near  
the top of the page reads “Connected, the router has successfully connected  
to the Internet.  
Test the Internet connection by opening a favorite Web page.  
LAN Light  
If the LAN light on the Router does not come on, it could be caused a bad connec-  
tion, a disabled Ethernet card, or by a static speed setting on your Ethernet card.  
Double check all cable connections to make sure everything is firmly connected.  
Next, check the Device Manager and make sure there are no red “x” or yellow “!”  
on your Ethernet card.  
To get into device manager in Windows 95, 98, 98SE or ME, click My Computer  
on the desktop, then click Properties. Click Device Manager.  
For Windows 2000 or XP, click My Computer on the desktop then click on  
Properties. Click Hardware , then press Device Manager.  
If there are no red “x” or yellow “!” on the Ethernet card, the speed setting will  
need to be changed before you will be able to connect to the Router.  
Windows 95, 98, 98SE, ME  
1. From the desktop, click Network Neighborhood (My Network Places in  
Me) and click Properties.  
2. This will bring up the “Network Properties” window. Find your Ethernet card  
in the list and click on it to highlight it and then click on Properties down  
below. (Ethernet card should have a green icon next to it).  
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Chapter 6 Troubleshooting  
3. Click Advanced and in the “Property” list find an entry for speed or media  
type and click it to highlight it. To the right of that should be a “Value” drop  
down menu. Click on the drop down arrow and then click on Auto,  
Autoselect, or Auto sense in that menu. Then, click OK to close the window.  
4. Click Ok in the “Network Properties” window and you will be prompted to  
restart your computer. Click Ye s . Once you computer has restarted the LAN  
light should turn solid green on the Router. Continue on with the Quick Start  
Guide.  
Windows 2000, XP  
1. From your desktop, right-click on the My Network Places (In XP, this icon  
may not be on the desktop. See below for instructions on how to place it on  
the desktop) and left click on properties.  
2. The “Network Connections” window appears. Find the connection for your  
Ethernet card (It may Local Area Connection) right click on it and left click  
on properties.  
3. In the next window, click Configure (listed under your Ethernet card). Click  
Advanced and, in the “Property” list, find an entry for speed or media type  
and click it to highlight it. To the right of that should be a “Value” drop down  
menu. Click on the drop down arrow and then click on the auto, autoselect,  
or auto sense in that menu. Then click OK to close the window.  
4. The LAN light on the router should turn solid green on the Router. Continue  
on with the Quick Start Guide.  
XP Users  
To place the My Network Places icon on your desktop, right-click on your desk-  
top and click on Properties. This will bring up the “Display Properties” win-  
dow. Click Desktop and towards the bottom left, click Customize Desktop.  
Under “Desktop Icons,click My Network Places and click OK. Click OK in the  
Display Properties window. You should now have a My Network Places icon on  
your desktop.  
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Other Problems  
LAN Connection Failure  
Ensure the Router is properly installed, the LAN connections are correct,  
and the power is on.  
Confirm the computer and Router are on the same network segment. If  
unsure, let the computer get the IP address automatically by initiating the  
DHCP function (see “DHCP Server”), then verify the computer is using an  
IP address within the default range (192.168.1.2 through 198.168.1.254). If  
the computer is not using an IP address within the range, it will not connect  
to the Router.  
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in  
the “Main Menu” screen.  
Cannot Connect to the Internet  
Ensure both ends of the power adapter and network cables are properly  
connected and the status LEDs on the front panel are working properly.  
If running Windows 95 or Windows 98, check the computer’s TCP/IP setings.  
Select Start, Run, enter  
winipcfg  
in the “Open” text box, then press Enter on the keyboard. The computer should  
have an IP address in the default range (192.168.1.2 through 198.168.1.254).  
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in  
the “Main Menu” screen.  
Verify the Router’s settings are the same as the computer by clicking Status in  
the “Main Menu” screen.  
Time out error occurs when entering a URL or IP Address.  
Verify all the computers are working properly.  
Ensure the IP settings are correct.  
Ensure the Router is on and connected properly.  
Verify the Router’s settings are the same as the computer by clicking Status in  
the “Main Menu” screen.  
Check the cable/DSL modem by attempting to connect to the Internet.  
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Chapter 6 Troubleshooting  
Unable to get an IP address from Cable/DSL Modem.  
Ensure the Router is properly connected to the computer and is plugged in.  
Turn off the cable/DSL modem and wait a few seconds. Turn the modem  
back on, wait for it to go through its self-test, then check for the IP address.  
Verify the modem is DHCP compatible.  
Ensure the user name and password are entered for the cable/DSL modem  
by using to the Router’s Web-based utility (see Advanced Setup” for more  
information).  
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Specifications  
A
General  
Model Number  
GE344000-01 (Single-Port Wireless Cable/DSL Router)  
Standards  
IEEE 802.3 (10BaseT)  
IEEE 802.3u (100BaseTX)  
IEEE 802.11b (Wireless)  
Protocol  
CSMA/CD  
WAN  
10Base-T RJ-45 port for cable/DSL modem (1)  
LAN  
GE344000-01  
10/100 RJ-45 port (1)  
Shared uplink port (1)  
USB port (1)  
Expansion  
PCMCIA expansion slots (1)  
Speed  
WAN: 10Mbps  
LAN Ethernet: 10/100Mbps  
Wireless: See “Wireless Operating Range”  
Cabling Type  
10BaseT: UTP/STP Category 3 or 5  
100BaseTX: UTP/STP Category 5  
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Wireless Operating Range  
Indoors  
Up to 30M (100 ft.) @ 11 Mbps  
Up to 50M (165 ft.) @ 5.5 Mbps  
Up to 70M (230 ft.) @ 2 Mbps  
Up to 91M (300 ft.) @ 1 Mbps  
Outdoors  
Up to 152M (500 ft.) @ 11 Mbps  
Up to 270M (885 ft.) @ 5.5 Mbps  
Up to 396 (1300 ft.) @ 2 Mbps  
Up to 457M (1500 ft.) @ 1 Mbps  
Topology  
Star (Ethernet)  
Environmental  
Power Input  
External, 6.5V DC, 2 A  
Certifications  
FCC Class B  
FCC Class C  
CE Mark Commercial  
UL  
Wi-Fi  
Operating Temperature  
0º C to 40º C (32ºF to 104ºF)  
Storage Temperature  
-20ºC to 70ºC (-4ºF to 158ºF)  
Operating Humidity  
10% to 85% non-condensing  
Storage Humidity  
5% to 90% non-condensing  
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Appendix A Specifications  
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Configuring TCP/IP  
B
To configure computers using operating systems other  
than Windows XP (for Windows XP instructions, see “Before Connecting”), choose  
the operating system and follow the instructions:  
Windows 95, 98, and Me  
Ensure the Windows installation disks or CD-ROM is available before beginning,  
since some driver information may need to be copied during the configuration  
process. If the installed Ethernet adapter was supplied with a driver diskette, it  
should be available as well.  
Note: When installing any software, consult the user guide and  
help files supplied with the software for detailed information.  
Actiontec provides the following information as a guideline only..  
To configure the computer:  
1. Click Start, Settings, Control Panel.  
2. In the “Control Panel” window, double-click Network.  
3. When the “Network” window appears, select Configuration.  
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4. Select TCP/IP from the “The following network components are installed” list  
box, then click Properties. If TCP/IP is not listed, add it by clicking Add…  
and following the prompts.  
5. When the “TCP/IP Properties” window appears, select IP Address, then  
Obtain an IP Address automatically.  
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Appendix B Configuring TCP/iP  
6. Select Gateway. If there is an IP address in the “Installed gateways” list box,  
click on it, then click Remove.  
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7. Select DNS Configuration, then click Disable DNS.  
8. Select WINS Configuration. Ensure Use DHCP for WINS Resolution is acti-  
vated, and Disable WINS Resolution is not activated.  
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Appendix B Configuring TCP/iP  
9. Click OK and, in the “Network” window, select Identification.  
The “Identification” tab contains three text boxes:  
Computer Name - Enter the name of the computer (i.e., MyComputer,  
John, CPU654) in this text box. All computers on the network must have a  
unique name.  
Note: Actiontec recommends the “Computer Name” contain no  
spaces. For example, entering “jackscomputer” is correct; enter-  
ing “big beige box” is incorrect.  
Workgroup - Enter the name of the network in this text box. The  
“Workgroup” name is used to include other computers on the network.  
Computer Description - Enter any description in this text box. Usually,  
computer’s location or the name of the main user is entered here.  
10. Click OK. Windows loads the necessary files. If prompted for the Windows  
disks, insert them now.  
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11. The “System Settings Change” window appears. Click Ye s to restart the com-  
puter.  
Note: If the “System Settings Change” window does not appear,  
restart the computer manually after completing step 10.  
12. Once the computer restarts and Windows has finished loading, a prompt for a  
password appears. Do not click Cancel! This is the password that Windows  
will use to authenticate a user’s permission to be on the network. The pass-  
word entered now becomes the permanent network password. If OK is  
clicked without a entering a password, the password will be blank (no key-  
strokes).  
Note: Entering this password is required each time Windows  
is restarted.  
Windows NT 4.0  
Ensure the Windows NT Workstation 4.0 installation disks or CD-ROM is avail-  
able before beginning, since some driver information may need to be copied dur-  
ing the configuration process. If the installed Ethernet adapter was supplied with a  
driver diskette, it should be available as well.  
Note: When installing any software, consult the user manual and  
help files supplied with the software for detailed information.  
Actiontec provides the following information as a guideline only..  
To configure the computer:  
1. Click Start, Settings, Control Panel.  
2. In the “Control Panel” window, double-click Network.  
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Appendix B Configuring TCP/iP  
3. When the “Network” window appears, select Identification.  
4. In the “Identification” tab, enter a Computer Name (if needed) and  
Workgroup in their respective text boxes.  
5. Restart the computer.  
Caution: Do not change both the Computer Name and  
Workgroup at the same time. Change one, restart the computer,  
change the other, and restart the computer a second time.  
6. After restarting, return to the “Network” window and select Services.  
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7. In the “Network Services” list box, ensure the following services are listed:  
Computer Browser, RPC Configuration, Server, and Workstation. These  
services should be present after a TCP/IP installation. Note that not all of the  
services listed below are required for Router operation. For additional infor-  
mation, refer to the Windows documentation or Microsoft support services.  
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Appendix B Configuring TCP/iP  
8. Select Protocols and verify TCP/IP Protocol is listed in the “Network  
Protocols” list box. If not, add it by clicking Add… and following the  
prompts.  
9. Select TCP/IP Protocol in the “Network Protocols” list box and click  
Properties.  
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10. When the “Microsoft TCP/IP” window appears, select IP Address.  
11. Click Obtain an IP Address from a DHCP Server. Verify DHCP is enabled by  
clicking Advanced.  
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Appendix B Configuring TCP/iP  
12. Select WINS Address and verify the only entry in the Adapter” list box is the  
Ethernet adapter installed in the computer.  
13. Select Routing, verify Enable IP Forwarding is not checked, then click OK to  
return to the “Network” window.  
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14. When the “Network” window appears, click Adapters and verify the installed  
Ethernet adapter is listed. If the card is not listed, add it by clicking Add…  
and following the prompts.  
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Appendix B Configuring TCP/iP  
15. Click the Bindings tab, select All Services from the “Show Bindings for” drop-  
down list, and verify TCP/IP is bound to the Ethernet adapter, as shown below.  
16. Select All Protocols from the “Show Bindings for” drop-down list in the  
“Bindings” tab and expand all entries shown by clicking the plus signs (+).  
Verify that both the TCP/IP Protocol and WINS Client (TCP/IP) entries are  
both bound to the Ethernet adapter.  
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17. Select All Adapters from the “Show Bindings for” drop-down list in the  
“Bindings” tab and expand all entries shown by clicking the plus signs (+).  
Verify the Ethernet adapter is bound to the TCP/IP Protocol, and the WINS  
Client (TCP/IP) is bound to both Server and Workstation, as shown below.  
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Appendix B Configuring TCP/iP  
18. Restart the computer. After the computer restarts, verify the settings. Click  
Start, Programs and Command Prompt. At the command prompt, enter:  
ipconfig /all  
Verify an IP address was received, then close the window.  
Windows 2000  
Windows 2000 installs with default TCP/IP configuration. If the computer is new  
with Windows 2000 installed, or Windows 2000 has just been installed on the com-  
puter, connect the computer to the Router. No further configuration is necessary.  
If the Windows 2000 TCP/IP settings on the computer have been changed since  
installation, the TCP/IP settings must be configured. If this is the case, ensure the  
Windows 2000 installation disks or CD-ROM is available before beginning, since  
some driver information may need to be copied during the configuration process.  
If the installed Ethernet adapter was supplied with a driver diskette, it should be  
available as well.  
Note: When installing any software, consult the user guide and  
help files supplied with the software for detailed information.  
Actiontec provides the following information as a guideline only.  
To configure Windows 2000 TCP/IP settings:  
1. Click Start, Settings and Control Panel.  
2. When the “Control Panel” window appears, double-click Network and Dial-  
Up Connections.  
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3. From the “Network and Dial-Up Connections” window, double-click Local  
Area Connection Status.  
4. Click Properties in the “Local Area Connection Status” window.  
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Appendix B Configuring TCP/iP  
5. In the “Connect using” text box of the “Local Area Connection Properties”  
window, the Ethernet adapter used by the Local Area Connection is displayed.  
In the “Components checked are used by this connection” list box, the compo-  
nents bound to the Ethernet adapter are displayed, with a check next to them if  
currently active. Verify there is a check next to the “Internet Protocol (TCP/IP)”  
entry, or click the box if not checked. Then, highlight Internet Protocol  
(TCP/IP), and click Properties.  
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4. When the Internet Protocol (TCP/IP) Properties window appears, ensure both  
Obtain an IP address automatically and Obtain DNS server address auto-  
matically are activated. If not, click their respective radio buttons.  
5. Click OK to finish. The Windows 2000 TCP/IP settings are configured.  
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Appendix B Configuring TCP/iP  
Macintosh  
The Router supports both the Classic Macintosh operating systems (9.2.1 and  
below), as well as OS X.  
Note: When installing any software, consult the user manual and  
help files supplied with the software for detailed information.  
Actiontec provides the following information as a guideline only.  
Classic  
To configure the Router, Open Transport 2.5.2 or above must be loaded on the  
computer.  
1. Click Apple, Control Panels, then TCP/IP.  
2. When the “TCP/IP” window appears, select Edit from menu bar, then select  
User Mode.  
3. When the “User Mode” window appears, select Advanced, then click OK.  
3. In the “TCP/IP” window, select Ethernet from the “Connect via” drop-down  
list.  
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4. Select Using DHCP Server from the “Configure” drop-down list.  
5. Ensure the “Use 802.3” option is not checked.  
6. Disregard any addresses in the IP Address text boxes. They will be reacquired  
when the first connection is made.  
7. Click Options and when the “TCP/IP Options” window appears, select Active.  
Ensure the “Load only when needed” option is not checked, then click OK.  
8. Close the “TCP/IP” window and when prompted to save changes, click Save.  
9. Restart the computer. The TCP/IP settings are configured.  
OS X  
1. Open the “System Preferences” application via the Dock or Apple Menu. The  
“Network” window appears.  
2. Select Built-In Ethernet from the “Show” drop-down list.  
3. Select TCP/IP and, from the “Configure” drop-down list, select Using DHCP.  
4. Click Apply Now and close the “System Preferences” application. The TCP/IP  
settings are configured.  
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Sharing Files  
and Printers  
C
The Router supports file and printer sharing, allowing any computer on the net-  
work to share files and access a shared printer. To configure file and printer shar-  
ing, select the operating system and follow the instructions.  
Windows 95, 98, and Me  
File Sharing  
1. Click Start, Settings, then Control Panel.  
2. In the “Control Panel” window, click Network.  
3. The “Network” window appears. If “File and Printer Sharing” is not listed in  
“The following network components are installed” list box, click Add….  
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4. In the “Select Network Component Type” window, select Service in the “Click  
the type of network component you want to install” list box, then click Add….  
5. The “Select Network Service” window appears. Select File and printer shar-  
ing for Microsoft Networks from the “Models” list box, then click OK.  
6. In the “File and Print Sharing” window, ensure both of the listed options are  
checked. If not, click the boxes, then click OK.  
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Appendix C Sharing Files and Printers  
7. The “Network” window reappears. Select Identification.  
The “Identification” tab contains three text boxes:  
Computer Name - Enter the name of the computer (i.e., MyComputer,  
John, CPU654) in this text box. All computers on the network must have a  
unique name.  
Note: Actiontec recommends the “Computer Name” contain  
no spaces. For example, entering “jackscomputer” is correct;  
entering “big beige box” is incorrect.  
Workgroup - Enter the name of the network in this text box. The  
“Workgroup” name is used to include other computers on the network.  
Computer Description - Enter any description in this text box. Usually,  
computer’s location or the name of the main user is entered here.  
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8. Select Configuration. In the “Primary Network Logon” list box, ensure  
Client for Microsoft Networks is selected. If not, select it from the drop-  
down list, then click OK.  
9. The “System Settings Change” window appears. Click Ye s to restart the com-  
puter.  
Note: If the “System Settings Change” window does not appear,  
restart the computer manually after completing step 7.  
10. After the computer restarts and a password and user name entered, a file or  
drive for sharing must be activated. Locate the file or drive to share (navigate  
via “My Computer” or use Windows Explorer).  
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Appendix C Sharing Files and Printers  
11. Right-click the file or drive to share. In the pop-up menu that appears,  
select Sharing.  
12. Select Shared As from the “File Share Screen Properties” windows and enter a  
name in the “Share Name” text box. This name will show up on the other  
computers on the network as a shared device.  
13. Select an Access Type,” as explained below.  
Read Only - Allows other users on the network to view the file or drive  
selected, but not modify it. Sharing privileges can be restricted by entering a  
password in the “Read-Only Password” text box.  
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Full - Allows other users on the network to read, modify, move, and delete  
any information in the selected file or drive. Sharing privileges can be  
restricted by entering a password in the “Full Access Password” text box.  
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Appendix C Sharing Files and Printers  
Depends on Password - Allows both read-only and full access on the  
shared file or drive. The level of access depends on the passwords entered in  
the “Read-Only Password” and “Full Access Password” text boxes.  
Users with access to the read-only password have read-only privileges to the  
shared file or drive; users with access to the full-access password have full  
access to the shared file or drive.  
When finished, click Apply, then OK.  
Printer Sharing  
1. To share a printer on the network, click Start, Settings, then Printers.  
2. In the “Printers” window, right-click the printer to share and select Sharing  
from the pop-up menu.  
3. Select “Shared As” in the window that appears. A default “Share Name” is  
automatically generated for the printer. Sharing privileges can also be modi-  
fied from this window. When finished, click OK.  
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Windows 2000  
1. After configuring the computer (including installing and configuring the net-  
work adapter), Windows 2000 automatically enables file and print sharing.  
The only item to be checked is the computer and workgroup names. All com-  
puters on the network must have a unique computer name and the same  
workgroup name. To check or change the computer and workgroup names,  
right-click My Computer, then select Properties from the pop-up menu.  
2. In the “System Properties” window, select Network Identification. If the “Full  
computer name” is unique and the “Workgroup” name is the same as all other  
computers on the network, click OK. If not, click Properties.  
3. The “Identification Changes” window appears. In the “Computer Name” text  
box, enter a name different than the names of the other computers on  
the network.  
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Appendix C Sharing Files and Printers  
4. In the “Workgroup” text box, enter the network name. This name must be the  
same on every computer on the network. Click OK.  
5. The “Network Properties” window appears. Click OK, and restart  
the computer.  
Macintosh  
File Sharing  
1. Select Apple, Control Panels, then File Sharing.  
2. When the “File Sharing” window appears, select “Start/Stop.In the “Network  
Identity” section, enter an Owner Name and Owner Password.  
Caution: To deter potential hackers from guessing the pass-  
word, Actiontec recommends the password contain a minimum  
of eight characters and a mix of numbers and upper- and lower-  
case letters.  
3. In the “File Sharing” section, click Start. If the button in this section reads  
“Stop,file sharing is already enabled.  
4. To activate program linking, click “Start” in the “Program Linking” section.  
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5. To allow other users to access the computer without giving out the owner  
name and owner password, select Users and Groups, then New User.  
6. When the “New User” window appears, enter the Name and Password of the  
user in their respective text boxes. If allowing the user to change his/her pass-  
word, click the Allow user to change password box.  
7. From the “Show” list menu, select Sharing. In the “File Sharing” section, click  
the Allow user to connect to this computer box. If allowing program link-  
ing by this user, click the Allow user to link to programs on this computer  
box.  
8. Close the “New User” window. The new user is displayed in the list box under  
“Users and Groups.”  
9. Close the “File Sharing” window by clicking the small box in the upper left cor-  
ner. File sharing and/or program linking is now enabled.  
Printer Sharing  
1. Click Apple, Control Panels, then AppleTalk.  
2. When the AppleTalk” window appears, select Ethernet or Ethernet Built-In  
from the “Connect via” drop-down list.  
3. Close the AppleTalk” window. If prompted to save changes, click Save.  
4. Click Apple, then Chooser.  
5. When the “Chooser” window appears, click Active from the AppleTalk”  
options.  
6. When prompted to make sure the computer is connected to an AppleTalk  
network, click OK.  
7. Close the “Chooser” window.  
Caution: When printer sharing is enabled on a Macintosh, the  
printer is not password protected, and any user on the network  
can use it. When other users have finished printing files on the  
printer, Actiontec recommends disabling printer sharing by  
selecting Apple, then Chooser. In the “Chooser” window, turn  
off AppleTalk by clicking Inactive.  
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Finding the MAC  
Address  
D
This appendix explains how to determine the MAC address of an Ethernet adapter  
installed on a computer. Select the operating system and follow the instructions.  
Windows 95, 98  
1. Click Start, then Run.  
2. The “Run” window appears. In the “Open” text box, enter:  
ipconfig /all  
3. Click OK. The “IP Configuration” window appears.  
4. Note the Adapter Address,which is the MAC address of the installed  
Ethernet adapter.  
Windows Me  
1. Click Start, then Run.  
2. The “Run” window appears. In the “Open” text box, enter:  
winipcfg  
3. Click OK. The “IP Configuration” window appears.  
4. Note the Adapter Address,which is the MAC address of the installed  
Ethernet adapter.  
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Windows 2000  
1. Click Start, Programs, Accessories, Command Prompt.  
2. When the “Command Prompt” window appears, enter:  
ipconfig /all  
then press Enter on the keyboard.  
3
A list of information about the Ethernet adapter appears.  
4. Note the “Physical Address,which is the MAC address of the installed  
Ethernet adapter.  
Windows NT 4.0  
1. Click Start, Programs, Command Prompt.  
2. When the “Command Prompt” window appears, enter:  
ipconfig /all  
then press Enter on the keyboard.  
3
A list of information about the Ethernet adapter appears.  
4. Note the “Physical Address,which is the MAC address of the installed  
Ethernet adapter.  
Macintosh  
1. Select Apple, Control Panels, TCP/IP.  
2. In the “TCP/IP” window, click Info.  
3. The “TCP/IP Info” window appears. In the Addresses” section, note the  
“Hardware address,which is the MAC address of the installed Ethernet  
adapter.  
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Glossary  
E
Access Point  
A device that allows wireless clients to connect to one another. An access point  
can also act as a bridge between wireless clients and a “wired” network, such as  
an Ethernet network. Wireless clients can be moved anywhere within the cover-  
age area of the access point and remain connected to the network. If connected  
to an Ethernet network, the access point monitors Ethernet traffic and forwards  
appropriate Ethernet messages to the wireless network, while also monitoring  
wireless traffic and forwarding wireless client messages to the Ethernet network.  
Client  
A desktop or mobile computer connected to a network.  
DHCP (Dynamic Host Configuration Protocol)  
A protocol designed to automatically assign an IP address to every computer on  
a network.  
DNS (Domain Name System) Server Address  
Allows Internet host computers to have a domain name and one or more IP  
addresses. A DNS server keeps a database of host computers and their respective  
domain names and IP addresses so that when a user enters a domain name into  
a Web browser, the user is sent to the proper IP address. The DNS server address  
used by computers on the home network corresponds to the location of the  
DNS server the ISP has assigned.  
DSL (Digital Subscriber Line) Modem  
A modem that uses existing phone lines to transmit data at high speeds.  
Encryption  
Provides security for wireless data transmissions.  
ESSID (Extended Service Set Identifier)  
A unique identifier for a wireless network.  
Ethernet Network  
A standard wired network configuration using cables and hubs.  
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Firewall  
Prevents users outside the network from accessing and/or damaging files or  
computers on the network.  
Gateway  
A device that manages the data traffic of a network, as well as data traffic to and  
from the Internet.  
IP (Internet Protocol) Address  
A series of four numbers separated by periods identifying a unique Internet  
computer host.  
ISP Gateway Address  
An IP address for the Internet gateway. This address is only required when using  
a cable or DSL modem.  
ISP (Internet Service Provider)  
A business that connects individuals or businesses to the Internet.  
LAN (Local Area Network)  
A group of computers and devices connected together in a relatively small area  
(such as a house or an office). A home network is considered a LAN.  
MAC (Media Access Control) Address  
The hardware address of a device connected to a network.  
NAT (Network Address Translation)  
Allows all computers on a network to use one IP address, enabling access to the  
Internet from any computer on the the network without purchasing more IP  
addresses from an ISP.  
PC Card  
An Ethernet adapter connected to the PCMCIA slot in a computer, enabling the  
communication with the Gateway.  
PPPoE (Point-to-Point Protocol over Ethernet)  
A method of secure data transmission.  
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Appendix E Glossary  
Subnet Mask  
A set of four numbers configured like an IP address used to create IP address  
numbers used within a particular network only.  
TCP/IP (Transmission Control Protocol/Internet Protocol)  
The standard protocol for data transmission over the Internet.  
WAN (Wide Area Network)  
A network connecting computers located in separate areas, (i.e., different build-  
ings, cities, countries). The Internet is a WAN.  
WECA (Wireless Ethernet Compatibility Alliance)  
An industry group that certifies cross-vender interoperability and compatibility  
of IEEE 802.11b wireless networking products and promotes the standard for  
enterprise, small business, and home environments.  
WLAN (Wireless Local Area Network)  
A group of computers and other devices connected wirelessly in a small area.  
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Notices  
Regulatory Compliance Notices  
Class B Equipment  
This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential installa-  
tion. This equipment generates, uses, and can radiate radio frequency energy and,  
if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that inter-  
ference will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct the  
interference by implementing one or more of the following measures:  
Reorient or relocate the receiving antenna;  
Increase the separation between the equipment and receiver;  
Connect the equipment to an outlet on a circuit different from that to  
which the receiver is connected;  
Consult the dealer or an experienced radio or television technician for help.  
Modifications  
The FCC requires the user to be notified that any changes or modifications made  
to this device that are not expressly approved by Actiontec Electronics, Inc., may  
void the user’s authority to operate the equipment.  
Declaration of conformity for products marked with the FCC logo – United States  
only.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions:  
1. This device may not cause harmful interference;  
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2. This device must accept any interference received, including interference that  
may cause unwanted operation.  
Note: To comply with FCC RF exposure compliance require-  
ments, the antenna used for this transmitter must be installed to  
provide a separation distance of at least 20 cm from all persons  
and must not be co-located or operating in conjunction with  
any other antenna or transmitter.  
For questions regarding your product or the FCC declaration, contact:  
Actiontec Electronics, Inc.  
760 North Mary Ave.  
Sunnyvale, CA 94086  
United States  
Tel: (408) 752-7700  
Fax: (408) 541-9005  
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Limited Warranty  
Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that  
this hardware product will be free from defects in workmanship and materials,  
under normal use and service, for twelve (12) months from the date of purchase  
from Actiontec Electronics or its authorized reseller.  
Actiontec Electronics’ sole obligation under this express warranty shall be, at  
Actiontec’s option and expense, to repair the defective product or part, deliver to  
Customer an equivalent product or part to replace the defective item, or if neither  
of the two foregoing options is reasonably available, Actiontec Electronics may, in its  
sole discretion, refund to Customer the purchase price paid for the defective prod-  
uct. All products that are replaced will become the property of Actiontec Electronics,  
Inc. Replacement products may be new or reconditioned. Actiontec Electronics war-  
rants any replaced or repaired product or part for ninety (90) days from shipment,  
or the remainder of the initial warranty period, whichever is longer.  
Software: Actiontec Electronics warrants to Customer that each software program  
licensed from it will perform in substantial conformance to its program specifica-  
tions, for a period of ninety (90) days from the date of purchase from Actiontec  
Electronics or its authorized reseller. Actiontec Electronics warrants the media con-  
taining software against failure during the warranty period. The only updates that  
will be provided are at the sole discretion of Actiontec Electronics and will only be  
available for download at the Actiontec Web site, www.actiontec.com. Actiontec  
Electronics’ sole obligation under this express warranty shall be, at Actiontec  
Electronics’ option and expense, to refund the purchase price paid by Customer for  
any defective software product, or to replace any defective media with software  
which substantially conforms to applicable Actiontec Electronics published specifi-  
cations. Customer assumes responsibility for the selection of the appropriate appli-  
cations program and associated reference materials. Actiontec Electronics makes no  
warranty or representation that its software products will meet Customer’s  
requirements or work in combination with any hardware or applications software  
products provided by third parties, that the operation of the software products will  
be uninterrupted or error free, or that all defects in the software products will be  
corrected. For any third-party products listed in the Actiontec Electronics software  
product documentation or specifications as being compatible, Actiontec  
Electronics will make reasonable efforts to provide compatibility, except where the  
non-compatibility is caused by a “bug” or defect in the third party’s product or  
from use of the software product not in accordance with Actiontec Electronics  
published specifications or user guide.  
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THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED  
WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPA-  
RATE END-USER LICENSE AGREEMENT.  
THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD-  
PARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE  
END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.  
Obtaining Warranty Service: Customer may contact Actiontec Electronics  
Technical Support Center within the applicable warranty period to obtain warran-  
ty service authorization. Dated proof of purchase from Actiontec Electronics or its  
authorized reseller may be required. Products returned to Actiontec Electronics  
must be pre-authorized by Actiontec Electronics with a Return Merchandise  
Authorization (RMA) number marked on the outside of the package, and sent  
prepaid and packaged appropriately for safe shipment, and it is recommended that  
they be insured or sent by a method that provides for tracking of the package. The  
repaired or replaced item will be shipped to Customer, at Actiontec Electronics’  
expense, not later than thirty (30) days after Actiontec Electronics receives the  
defective product.  
Return the product to:  
(In the United States)  
Actiontec Electronics, Inc.  
760 North Mary Avenue  
Sunnyvale, CA 94085  
Actiontec Electronics shall not be responsible for any software, firmware, informa-  
tion, memory data, or Customer data contained in, stored on, or integrated with  
any products returned to Actiontec Electronics for repair, whether under warranty  
or not.  
WARRANTIES EXCLUSIVE: IF AN ACTIONTEC ELECTRONICS’ PRODUCT DOES  
NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR  
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF  
THE PURCHASE PRICE PAID, AT ACTIONTEC ELECTRONICS’ OPTION. TO THE  
FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REME-  
DIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, TERMS OR  
CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF  
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDI-  
TIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFAC-  
TORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGE-  
MENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. ACTIONTEC ELECTRONICS  
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Limited Warranty  
NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT  
ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAIN-  
TENANCE OR USE OF ITS PRODUCTS.  
ACTIONTEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF  
ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR  
MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUS-  
TOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION  
OR TESTING, UNAUTHORIZED ATTEMPT TO OPEN, REPAIR OR MODIFY THE  
PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE,  
OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD.  
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, ACTION-  
TEC ELECTRONICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABIL-  
ITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR  
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF  
ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF  
INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFOR-  
MANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCT, EVEN IF ACTIONTEC  
ELECTRONICS OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POS-  
SIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACE-  
MENT,OR REFUND OF THE PURCHASE PRICE PAID, AT ACTIONTEC ELECTRON-  
ICS’ OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE  
AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL  
PURPOSE.  
Disclaimer: Some countries, states or provinces do not allow the exclusion or limi-  
tation of implied warranties or the limitation of incidental or consequential dam-  
ages for certain products supplied to consumers, or the limitation of liability for  
personal injury, so the above limitations and exclusions may be limited in their  
application to you. When the implied warranties are not allowed to be excluded in  
their entirety, they will be limited to the duration of the applicable written warranty.  
This warranty gives you specific legal rights which may vary depending on local law.  
Dispute Resolution: The customer may contact the Director of Technical Support  
in the event the Customer is not satisfied with Actiontec Electronics’ response to  
the complaint. In the event that the Customer is still not satisfied with the response  
of the Director of Technical Support, the Customer is instructed to contact the  
Director of Marketing. In the event that the Customer is still not satisfied with the  
response of the Director of Marketing, the Customer is instructed to contact the  
Chief Financial Officer and/or President.  
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Governing Law: This Limited Warranty shall be governed by the laws of the State  
of California, U.S.A., excluding its conflicts of laws and principles, and excluding  
the United Nations Convention on Contracts for the International Sale of Goods.  
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