Acer Server R910 Series User Manual

Acer Altos R910 Series  
User’s Guide  
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iii  
Notices  
FCC notice  
Class A equipment  
This device has been tested and found to comply with the limits for a Class A  
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference when the  
equipment is operated in a commercial environment. This equipment  
generates, uses, and can radiate radio frequency energy, and if not installed  
and used in accordance with the instructions, may cause harmful interference to  
radio communications. Operation of this equipment in a residential area is  
likely to cause harmful interference, in which case the user will be required to  
correct the interference at personal expense.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this device does cause harmful interference to radio or television  
reception, which can be determined by turning the device off and on, the user  
is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna  
Increase the separation between the device and receiver  
Connect the device into an outlet on a circuit different from that to which  
the receiver is connected  
Consult the dealer or an experienced radio/television technician for help  
Notice: Shielded cables  
All connections to other computing devices must be made using shielded cables  
to maintain compliance with FCC regulations.  
Notice: Peripheral devices  
Only peripherals (input/output devices, terminals, printers, etc.) certified to  
comply with the Class A limits may be attached to this equipment. Operation  
with noncertified peripherals is likely to result in interference to radio and TV  
reception.  
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iv  
Caution! Changes or modifications not expressly approved by the  
manufacturer could void the user’s authority, which is granted by  
the Federal Communications Commission, to operate this server.  
Use conditions  
This part complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference received, including interference  
that may cause undesired operation.  
Notice Canadian users  
This device does not exceed the Class A limits for radio noise emissions from  
digital apparatus set out in the interference-causing equipment standard  
entitled “Digital Apparatus” ICES-003 of the Canadian Deparmment of  
Communications.  
Laser compliance statement  
The DVD-ROM drive in this server is a laser product. The optical drive’s  
classification label (shown below) is located on the drive.  
CLASS 1 LASER PRODUCT  
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO  
BEAM.  
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v
Important safety instructions  
Read these instructions carefully. Save these instructions for future reference.  
1
2
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use  
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
3
4
Do not use this product near water.  
Do not place this product on an unstable cart, stand, or table. The product  
may fall, causing serious damage to the product.  
5
Slots and openings on the back or bottom side of the chassis are provided  
for ventilation; to ensure reliable operation of the product and to protect  
it from overheating, these openings must not be blocked or covered. The  
openings should never be blocked by placing the product on a bed, sofa,  
rug, or other similar surface. This product should never be placed near or  
over a radiator or heat register, or in a built-in installation unless proper  
ventilation is provided.  
6
This product should be operated from the type of power indicated on the  
marking label. If you are not sure of the type of power available, consult  
your dealer or local power company.  
7
8
Do not allow anything to rest on the power cord. Do not locate this  
product where persons will walk on the cord.  
If an extension cord is used with this product, make sure that the total  
ampere rating of the equipment plugged into the extension cord does not  
exceed the extension cord ampere rating. Also, make sure that the total  
rating of all products plugged into the wall outlet does not exceed the fuse  
rating.  
9
Never push objects of any kind into this product through the chassis slots as  
they may touch dangerous voltage points or short out parts that could  
result in a fire or electric shock. Never spill liquid of any kind on the  
product.  
10 Do not attempt to service this product yourself, as opening or removing  
covers may expose you to dangerous voltage points or other risks. Refer all  
servicing to qualified service personnel.  
11 Unplug this product from the wall outlet and refer servicing to qualified  
service personnel under the following conditions:  
a
b
c
When the power cord or plug is damaged or frayed  
If liquid has been spilled on the product  
If the product has been exposed to rain or water  
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vi  
d
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are covered  
by the operating instructions since improper adjustment of other  
controls may result in damage and will often require extensive work  
by a qualified technician to restore the product to normal condition.  
e
f
If the product has been dropped or the chassis has been damaged  
If the product exhibits a distinct change in performance, indicating a  
need for service.  
12 Replace the battery with the same type as the product's battery we  
recommend. Use of another battery type may present a risk of fire or  
explosion. Refer battery replacement to a qualified service technician.  
13 Warning! Batteries may explode if not handled properly. Do not  
disassemble or dispose of them in fire. Keep them away from children and  
dispose of used batteries promptly.  
14 Use only the proper type of power supply cord set (provided in your  
accessories box) for this unit. It should meet the following criteria:  
An IEC 320 C13 connector to plug into the power supply on the server.  
For North America or similar electrical distribution systems: UL listed/  
CSA certified, 16/3 type SJT/SO, with NEMA 6-15P SPT-2, or equivalent  
attachment plug.  
For Europe or similar electrical distribution systems: VDE certified or  
HAR rated 250V, 3 x 1.0mm2 minimum conductor size, rather for no  
less than the product ratings.  
Maximum length is 14.76 feet (4.5 meters).  
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Notices  
FCC notice  
1 System tour  
Features summary  
Front bezel  
3
Front panel  
Rear panel  
System boards  
20  
22  
Mainboard  
Hot-plug memory board  
System jumpers  
2 System setup  
Setting up the system  
33  
34  
35  
35  
36  
36  
37  
38  
39  
40  
41  
ESD precautions  
Pre-installation instructions  
Post-installation instructions  
Opening the server  
Removing the front bezel  
Installing the front bezel  
Removing the top cover  
Installing the top cover  
Removing the CPU air baffle  
Installing the CPU air baffle  
Removing the center brace  
Installing the center brace  
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viii  
Hard disk drives  
60  
Installing a HDD  
Power supply  
Memory board  
PCI card  
DVD drive  
5.25-inch drive  
Processor  
Memory board  
DIMM modules  
PCI card  
RAID cache  
RAID BBU  
4 BIOS setup  
Introduction  
System options menu  
BIOS setup  
90  
Main  
Processor  
Memory  
Devices  
Server Management  
Security  
117  
122  
124  
125  
Save, Restore & Exit  
Upgrading the BIOS  
5 Troubleshooting  
127  
129  
129  
129  
130  
131  
Troubleshooting  
Resetting the system  
Problems following initial system installation  
First steps checklist  
Hardware diagnostic testing  
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Introduction  
157  
158  
158  
163  
166  
168  
170  
172  
Installation and population order  
DIMM module installation order  
Memory modes  
Maximum performance  
Memory sparing  
Memory RAID  
Memory mirroring  
Appendix C: Integrated SCSI hardware RAID  
configuration  
Configuring the integrated SCSI hardware RAID  
175  
177  
Index  
179  
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x
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1 System tour  
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The Acer Altos R910 is a rack optimized 64-bit  
Intel Xeon MP processor-based server system.  
The system features redundant memory,  
networking, hot-plug PCI slots, standard-based  
server management, and server-oriented  
embedded I/O. Remote monitoring and  
management functions are also included,  
providing a new level of user tools for server  
administration.  
This chapter provides a brief overview of the  
system hardware, including illustrations and  
component identification.  
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3
Features summary  
Listed below are the system’s key features:  
Processor  
Supports one to four physical processors  
®
Dual-core Intel Xeon™ processors 7000 sequence  
64-bit Intel Xeon processors MP with 1 MB L2 cache  
667 or 800 MHz front side bus  
Hyper-Threading Technology  
Extended Memory 64-bit Technology  
Demand-Based Switching for power savings  
Execute -Disable Bit for hardware support of security features  
Chipset  
Intel E8501 chipset (north bridge)  
Support dual front side bus  
Support for hot-plug memory  
Intel IOP332 storage I/O processor  
Includes Intel XScale Technology works in conjunction with  
the LSI Logic 53C1030 Ultra320 SCSI controller to support  
optional integrated SCSI hardware RAID  
Intel 81801EB I/O Controller Hub 5 (south bridge)  
Memory subsystem  
Supports up to 64GB of DDR2-400 MHz (PC2-3200) registered ECC  
memory modules  
Supports one to four hot-plug memory boards  
Each memory board supports:  
-
-
-
Four DIMM slots  
DDR2 channels with two DIMMs per channel  
Connection through x16 PCI-Express slots  
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1 System tour  
4
Memory reliability, availability, and serviceability (RAS) features  
Memory mirroring  
Memory RAID  
Memory sparing  
Memory hot-plug  
x8 SDDC (Single Device Data Correction) for memory error  
detection and correction  
Media storage  
One 5.25-inch device bay supports:  
AIT2 tape drive  
LTO-2 half-height tape drive  
Up to five hot-plug Ultra320 SCSI hard disk drives  
SCSI controller  
LSI Logic 53C1030 LVD SCSI controller  
Dual independent Ultra320 SCSI interfaces (internal)  
Integrated hardware RAID (optional)  
Supports RAID levels 0, 1, 5, and 10  
Requires RAID activation key (iButton)  
Requires DDR2-400 registered ECC DIMM for RAID cache  
option.  
Note: After installing the iButton and RAID cache DIMM, the  
system BIOS setup allows you to enable the hardware RAID  
solution. For detailed installation instructions, see “Configuring  
integrated SCSI hardware RAID components” on page 79.  
You can also install a RAID BBU to improve fault tolerance by  
enhance by protecting data in the RAID cache in the event of  
power failure. For more information on how to install a RAID BBU,  
see “Installing the RAID BBU” on page 85.  
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5
Serial ATA port  
One SATA port (reserved for slim-type DVD drive)  
Networking  
Broadcom BCM5704C Gigabit Ethernet Controller with dual ports  
PCI I/O  
One hot-plug x8 PCI Express slot  
Three hot-plug x8 PCI Express slots (with x4 throughput)  
One hot-plug 133 MHz, 64-bit PCI-X slot  
Two non hot-plug 100 MHz, 64-bit PCI-X slots  
Note: The PCI hot-plug function allows the removal of a standard  
PCI adapter from the system without stopping the software or  
powering down the unit.  
Graphic interface  
®
ATI Radeon 7000 video controller with 16MB SDRAM  
Baseboard Management Controller  
Integrated Acer BMC module  
IPMI (Intelligent Platform Management Interface) 2.0 compliant  
Supports ARMC/3 (Acer Remote Management Card/3) (optional)  
I/O ports  
Front  
VGA/monitor port  
Three USB 2.0 ports  
Rear  
Serial port  
External SCSI connector (optional)  
VGA/monitor port  
Two USB 2.0 ports  
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1 System tour  
6
Two Gigabit LAN ports (RJ-45)  
Server management port (RJ-45)  
1
Operating system and software  
Operating system options:  
®
®
Microsoft Windows Server 2003, x64 Edition  
Microsoft Windows Server 2003  
Red Hat Enterprise Linux 4.0  
Red Hat Enterprise Linux 4.0, EM64T  
®
SUSE Linux Enterprise Server 9.0  
SUSE Linux Enterprise Server 9.0, EM64T  
2
ASM (Acer Server Manager)  
2
Easy Build (includes SCSI RAID Configuration Utility)  
Power supply  
Two 220-volts, 1470-watt hot-swap (1+1) redundant power supply  
modules  
System fan  
Two hot-swap redundant system fan modules  
Two redundant (1+1) fans in each system fan module  
1 Reserved for remote management of server. This requires installation of an ARMC/3.  
2 For more information on how to install and use ASM and Easy Build utilities, refer  
to the manual on the EasyBUILD DVD.  
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7
External and internal structure  
Front bezel  
The front bezel provides an interface for system management via  
status LED indicators. The status LEDs on the bezel mirrors the LEDs on  
the front panel, indicating HDD activity, LAN1 and LAN2, system status/  
fault, power, and ID status. The bezel is detachable to allow access to  
the external drive bays, serial and USB connectors, LED indicators, and  
the power, reset, and system ID buttons. A summary of the indicators  
and components behind the bezel is given in the succeeding section.  
Item  
Icon  
Component  
Item  
Icon  
Component  
A
HDD (hard disk  
drive) activity  
indicator  
D
Status/fault  
indicator  
B
C
LAN 1 status  
indicator  
E
F
Power indicator  
LAN2 status  
indicator  
System ID indicator  
For details on how to remove the front bezel, see “Removing the front  
bezel” on page 35.  
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1 System tour  
8
Front panel  
Item  
Icon  
Component  
Item  
Icon  
Component  
A
DVD drive bay  
F6  
Reset button  
B
C
D
5.25-inch drive  
bays  
F7  
F8  
G
Power button  
System ID button  
VGA/monitor  
port  
NMI button  
Hot-swap system fan  
assembly eject  
button  
E
USB 2.0 ports  
H
I
Hot-swap system fan  
modules  
F1  
HDD (hard disk  
drive) activity  
indicator  
Hot-swap system fan  
assembly indicator *  
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9
Item  
Icon  
Component  
Item  
Icon  
Component  
F2  
LAN1 and LAN2  
status indicator  
J
Hot-plug HDDs  
F3  
F4  
F5  
Status/fault  
indicator  
K
L
Hot-plug HDD  
activity indicator  
Power indicator  
Hot-plug HDD  
carrier latch  
System ID  
indicator  
* The hot-swap system fan assembly indicator lights up amber when a fan module fails.  
Front panel control button functions  
Below table lists the functions of the front panel control buttons.  
Item  
Function  
NMI button  
Reset button  
Power button  
System ID button  
Puts the server in a halt-state for diagnostic purposes.  
Press to reset the system.  
Press to turn the system power on and off.  
Press to turn the system ID LED on and off.  
Press to release the hot-plug HDD carrier lever.  
Hot-plug HDD  
carrier latch  
Hot-swap system  
fan eject button  
Press to release the hot-swap system fan lever.  
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1 System tour  
10  
Front panel LED indicators  
Below table lists the LED states on the front panel.  
LED  
indicator  
Item  
Color  
Status  
Description  
A
HDD  
activity  
indicator  
Green, on  
HDD is being initialized.  
HDD is active.  
Green,  
blinking  
Amber, on  
HDD or HDD slot failure.  
Amber,  
slow  
blinking  
(~1 Hz)  
A predictive HDD or HDD  
slot failure or rebuild is  
in process.  
Amber,  
fast  
blinking  
(~2.5 Hz)  
HDD rebuild is  
interrupted or rebuild on  
empty slot.  
B
LAN1,  
LAN2  
status  
Green, on  
Green, off  
Inactive  
Idle  
No network access  
Network access  
indicator  
Green,  
Active  
blinking  
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11  
LED  
indicator  
Item  
Color  
Status  
Description  
C
Status/  
fault  
indicator  
Green, on  
Ready  
System booted and ready.  
CPU or DIMM disabled  
Green,  
Degraded  
blinking  
Amber, on  
Critical  
condition  
Critical power supply,  
blower, voltage, or  
temperature failure.  
Amber,  
blinking  
Non-  
critical  
condition  
Redundant power  
supply or blower  
failure.  
Non-critical blower,  
voltage, and  
temperature failure.  
D
Power  
indicator  
Green, off  
Green, on  
Green, off  
Power off  
Power on  
S4/S5  
System is not powered  
on.  
System has power  
applied to it.  
System in ACPI S4 or S5  
state (power off).  
Green,  
blinking  
S1  
System in ACPI S1 state  
(sleep mode).  
Green, on  
Blue, on  
S0  
System in ACPI S0 state  
(legacy power on).  
E
F
System ID  
indicator  
System identification is  
active.  
Blue, off  
Amber, on  
System identification is  
disabled.  
Hot-swap  
system fan  
module  
Non-  
critical  
condition  
Fan failure  
status  
indicator  
Amber, off  
Fan normal operation.  
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1 System tour  
12  
LED  
indicator  
Item  
Color  
Status  
Description  
G
Hot-plug  
HDD  
Amber,  
flashing  
HDD is active.  
activity  
indicator  
Amber +  
Green,  
alternate  
flashing  
HDD is powered on  
and rebuilding RAID.  
HDD is powered on  
and has a fault  
condition.  
Amber,  
flashing  
HDD is not powered on  
and has a fault condition.  
Unlit  
No HDD is installed.  
HDD is initiated but  
has no current activity.  
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13  
Rear panel  
Item  
Component  
Item  
Component  
A
Serial port  
G1,  
G2  
Hot-swap power supply  
module status indicators  
B1 -  
B7  
B1 Hot-plug PCI Express x8 slot  
B2 Hot-plug PCI-X 133MHz slot  
H1,  
H2  
Hot-swap power supply  
module DC input power  
connectors  
B3 Hot-plug PCI Express x8 slot  
(with x4 throughput)  
B4 Hot-plug PCI Express x8 slot  
(with x4 throughput)  
B5 Hot-plug PCI Express x8 slot  
(with x4 throughput)  
B6 PCI-X 100MHz slot  
B7 PCI-X 100MHz slot  
C
External SCSI connector  
(optional)  
I
Sytem ID button  
D
E
VGA/monitor port  
USB 2.0 ports  
J
System ID indicator  
K
Server management port  
(RJ-45) *  
F
Gigabit LAN ports (10/100/1000  
Mbps)  
* Reserved for remote management of server. This requires installation of an ARMC/3 (Acer  
remote management card/3).  
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1 System tour  
14  
Rear panel LED indicators  
Below table lists the LED states on the rear panel.  
LED  
indicator  
Item  
Function  
Color  
Description  
A1  
Hot-swap  
power  
Power  
good  
Green, on  
System has power  
applied to it.  
supply  
indicator  
module  
status  
indicator  
A2  
Fault  
indicator  
Amber, on  
Amber, off  
Power rail failure.  
Power supply is in a  
latched state.  
Power supply module  
failure, +3.3 VSB is  
lost.  
System is not powered  
on.  
A3  
B
DC OK  
indicator  
Green, on  
DC power cord is plugged  
into an active DC power  
source.  
System ID  
indicator  
Blue, on  
Blue, off  
System identification is  
active.  
System identification is  
disabled.  
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15  
LED  
indicator  
Item  
Function  
Color  
Description  
C
LAN port  
indicators  
Status  
Green, on  
Green, off  
Network link is detected.  
No network connection.  
Green,  
blinking  
Network connection in  
place.  
Speed  
Green/  
10 Mbps connection  
Amber, off  
Green, on  
Amber, on  
100 Mbps connection  
1000 Mbps connection  
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1 System tour  
16  
Internal components  
Item  
Component  
Item  
Component  
A
DVD drive bay  
D
Plastic PCI slot divider and  
PCI bus slots  
B
C
CPU air baffle  
E
F
Memory board  
Mainboard  
Memory board air baffle  
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17  
System boards  
Mainboard  
The mainboard becomes accessible once you open the system. It should  
look like the figure shown below.  
Item  
Description  
Item  
Description  
A
Server management port  
(RJ-45) *  
Q
BMC or ARMC/3 module  
connector (optional)  
B
C
Integrated SCSI hardware  
RAID activation key  
(iButton) connector  
R
S
Memory board slot B  
PCI-X 100MHz (Slot 7)  
DC power connectors  
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1 System tour  
18  
Item  
Description  
Item  
Description  
D
E
PCI-X 100MHz (Slot 6)  
T
Power distribution board  
(PDB) signal connector  
Hot-plug PCI Express x8  
(with x4 throughput) –  
(Slot 5)  
U
CPU socket 1  
CPU socket 2  
CPU socket 4  
F
Hot-plug PCI Express x8  
(with x4 throughput) –  
(Slot 4)  
V
G
Hot-plug PCI Express x8  
(with x4 throughput) –  
(Slot 3)  
W
H
I
Hot-plug PCI-X 133MHz –  
(Slot 2)  
X
Y
Z
VRM 10.2 connector (CPU 4)  
CPU socket 3  
Hot-plug PCI Express x8 –  
(Slot 1)  
J
Gigabit LAN 1 (top),  
LAN 2 (bottom)  
SCSI connector channel A  
(connects to the SCSI  
backplane board)  
K
L
Dual USB 2.0 ports  
AA  
BB  
VRM 10.2 connector (CPU 3)  
Serial (top),  
VGA port (bottom)  
Integrated SCSI hardware  
RAID BBU connector  
M
N
Memory board slot A  
RTC battery  
CC  
SCSI connector channel B  
(for internal or external SCSI  
connector)  
DD  
Integrated SCSI hardware  
RAID cache memory (DDR-2)  
slot  
O
P
SATA connector  
EE  
FF  
Memory board slot D  
Memory board slot C  
Front panel board  
connector  
* Reserved for remote management of server. This requires installation of an ARMC/3 (Acer  
remote management card/3)  
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19  
SCSI backplane board  
Item  
Description  
Item  
Description  
A
Front panel board  
connector  
D
Power cable connector to  
DVD and 5.25” drives  
B
C
Power distribution board  
connector  
E
F
Hot-swap system fan  
module connectors (two on  
reverse side)  
SCSI cable connector  
Hot-plug HDD connectors  
(two on reverse side)  
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1 System tour  
20  
Hot-plug memory board  
Item  
Description  
Item  
Description  
A
B
C
Mirror mode indicator  
RAID mode indicator  
F
Memory board handle  
DIMM 1B error indicator  
DIMM 1A error indicator  
G
H
Hot-plug attention  
indicator  
D
E
Attention button *  
Power indicator  
I
DIMM 2B error indicator  
DIMM 2A error indicator  
J
* Press this button to perform a hot-insertion or hot-removal of a memory board.  
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21  
Memory board LED indicators  
The hot-plug memory board has LEDs indicating the configuration and  
status of the DIMMs installed on it.  
Feature  
Color  
Description  
Mirror mode  
indicator  
Green,  
on  
System is in memory mirror configuration. The  
memory board mirrors another memory  
board in the system.  
Green,  
off  
System is not configured for memory  
mirroring it.  
RAID mode  
indicator  
Green,  
on  
System uses RAID memory configuration.  
System is not in a RAID configuration.  
Memory hot-plug transition event.  
Normal operation  
Green,  
off  
Hot-plug  
attention  
indicator  
Amber,  
on  
Amber,  
off  
Power  
indicator  
Green,  
on  
Power is detected. The memory board is  
powered on.  
Green,  
off  
Power is not detected on all boards.  
Memory board is in hot-plug event.  
Green,  
flashing  
DIMM 1A, 1B,  
2A, and 2B  
Amber,  
on  
DIMM installed in DIMM slots 1A (J3A2), 1B  
(J3A1), 2A (J3B2), and 2B (J3B1) is  
error indicator  
malfunctioning and needs to be replaced.  
Amber,  
off  
DIMM is functioning properly.  
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1 System tour  
22  
System jumpers  
Jumper name  
Settings  
Function  
JA41  
1-2 (default)  
2-3  
Password enabled  
Password clear  
Password disabled/cleared  
JA42  
1-2 (default)  
2-3  
BIOS unprotected  
BIOS write protect  
BIOS write protected  
J4A3  
1-2 (default)  
2-3  
Normal boot  
BIOS recovery  
BIOS recovery  
J4A4  
1-2 (default)  
2-3  
BIOS clear CMOS  
BIOS clear CMOS/  
NVRAM  
Forced CMOS clear  
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2 System setup  
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This chapter gives you instructions on how to set up  
the system. Procedures on how to connect  
peripherals are also explained.  
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25  
Setting up the system  
Pre-installation requirements  
Selecting a site  
Before unpacking and installing the system, select a suitable site for  
the system for maximum efficiency. Consider the following factors  
when choosing a site for the system:  
Near a grounded power outlet  
Clean and dust-free  
Stable surface free from vibration  
Well-ventilated and away from sources of heat  
Secluded from electromagnetic fields produced by electrical  
devices such as air conditioners, radio and TV transmitters, etc.  
Checking the package contents  
Check the following items from the package:  
Acer Altos R910 system  
Acer EasyBUILDTM  
Acer Altos R910 accessory box  
If any of the above items are damaged or missing, contact your dealer  
immediately.  
Save the boxes and packing materials for future use.  
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2 System setup  
26  
Connecting peripherals  
Caution! The server operates on 220 VDC only. Do not connect  
the system to an incorrect voltage source.  
Refer to the illustration below for specific connection instructions on  
the peripherals you want to connect to the system.  
220 V  
220 V  
Note: Consult the operating system manual for information on  
how to configure the network setup.  
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27  
Turning on the system  
After making sure that you have properly set up the system and  
connected all the required cables, you can now power on the system.  
To power on the system, press the power button on the front control  
panel.  
The system starts up and displays a welcome message on the monitor.  
After that, a series of power-on self-test (POST) messages appears. At  
the BIOS splash screen, the System Options menu can be accessed by  
pressing a key on the keyboard. For more information on how to use  
the System Options menu, see “System options menu” on page 90.  
Note: If the system does not turn on or boot after pressing the  
power button, go to the next section for the possible causes of the  
boot failure.  
The POST messages indicate if the system is running well or not. If the  
POST finds any problems, the system will emit a beep code followed by  
an error message displayed on the monitor. Aside from the POST  
messages, you can determine if the system is in good condition by  
checking if the following occurred:  
Power indicator on the front panel lights up (green)  
Num Lock, Caps Lock, and Scroll Lock indicators on the keyboard  
light up  
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2 System setup  
28  
Power-on problems  
If the system does not boot after you have applied power, check the  
following factors that might have caused the boot failure.  
The external power cable may be loosely connected.  
Check the power cable connection from the power source to the  
power cable socket on the rear panel. Make sure that the cable is  
properly connected to the power source and to the power cable  
socket.  
No power comes from the grounded power outlet.  
Have an electrician check your power outlet.  
Loose or improperly connected internal power cables.  
Check the internal cable connections. If you are not confident to  
Warning! Make sure all power cords are disconnected from  
the electrical outlet before performing this task.  
The ARMC/3 or BMC module is not installed in the server, or not  
properly seated.  
Check the ARMC/3 or BMC module connection. Make sure the  
ARMC/3 or BMC module is properly connected to the mainboard.  
For more information on how to install the ARMC/3 or BMC  
module, see “Installing the ARMC/3 or BMC module” on page 77.  
Note: If you have gone through the preceding actions and the  
system still fails to boot, ask your dealer or a qualified technician  
for assistance.  
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29  
Configuring the system OS  
The Altos R910 comes with Acer EasyBUILDTM that allows you to  
conveniently install your choice of operating system. To start using  
EasyBUILD, follow the steps below.  
1
2
Locate the EasyBUILD DVD included in the system package.  
With the system turned on, gently press the CD-ROM drive Stop/  
Eject button.  
3
4
When the disc tray slides open, insert the EasyBUILD DVD with the  
label or title side of the disc facing upward.  
Note: When handling the disc, hold it by the edges to avoid  
smudges or fingerprints.  
Gently press the disc down to make sure that it is properly  
inserted.  
Caution! While pressing the disc, be careful not to bend the disc  
tray. Make sure that the disc is properly inserted before closing  
the disc tray. Improper insertion may damage both the disc and  
the CD-ROM drive.  
5
6
Gently press the drive Stop/Eject button again to close the disc  
tray.  
The Acer EasyBUILD sequence begins. Follow all onscreen  
instructions.  
For more information, refer to the EasyBUILD Installation guide.  
Note: EasyBUILD DVD supports Windows Server 2003 and Red Hat  
Linux operating system only.  
Windows or Linux OS CD is needed when you install the OS with  
the EasyBUILD DVD.  
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2 System setup  
30  
Turning off the system  
There are two ways by which you can turn off the server. These include:  
If you are using a Windows OS on your server, you can turn off the  
server by clicking the Start button on the Windows taskbar, point  
to Shut Down..., select Shut down from the drop-down window  
then click on OK. You can then turn off all peripherals connected  
to your server.  
If you are using another OS, refer to the OS documentation for  
instructions on how to shut down the OS.  
If you cannot shut down the server, press the power button for at  
least four seconds. Quickly pressing the button may put the server  
in a Suspend mode only.  
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3 System upgrade  
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This chapter discusses the precautionary  
measures and installation procedures you  
need to know to upgrade the system.  
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33  
Installation precautions  
Before you install any server component, we recommend that you read  
the following sections. These sections contain important ESD  
precautions along with pre-installation and post-installation  
instructions.  
ESD precautions  
Electrostatic discharge (ESD) can damage the processor, disk drives,  
expansion boards, motherboard, memory modules and other server  
components. Always observe the following precautions before you  
install a server component:  
1
Do not remove a component from its protective packaging until  
you are ready to install it.  
2
Wear a wrist grounding strap and attach it to a metal part of the  
server before handling components. If a wrist strap is not  
available, maintain contact with the server throughout any  
procedure requiring ESD protection.  
Pre-installation instructions  
Perform the steps below before you open the server or before your  
remove or replace any component:  
1
2
3
4
5
Turn off the system and all the peripherals connected to it.  
Unplug all cables from the power outlets.  
Place the system unit on a flat, stable surface.  
Open the system according to the instructions on page 35.  
Follow the ESD precautions described in this section when  
handling a server component.  
6
Remove any hardware structure or cable that block access to the  
component you must replace or upgrade.  
See the following sections for specific installation instructions on the  
component you want to install.  
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3 System upgrade  
34  
Warning! Failure to properly turn off the server before you  
start installing components may cause serious damage. Do  
not attempt the procedures described in the following  
sections unless you are a qualified service technician.  
Post-installation instructions  
Perform the steps below after installing a server component:  
1
See to it that all components are installed according to the  
described step-by-step instructions.  
2
Reinstall all hardware structure or cable that have been previously  
removed.  
3
4
5
6
Reinstall the top cover.  
Reinstall the front bezel.  
Connect the necessary cables.  
Turn on the system.  
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35  
Opening the server  
Caution! Before you proceed, make sure that you have turned  
off the system and all peripherals connected to it. Read the “Pre-  
installation instructions” on page 33.  
You need to open the server before you can install additional  
components. The front bezel and top cover are removable to allow  
access to the system’s internal components. Refer to the following  
sections for instructions.  
Removing the front bezel  
Grasp the front bezel at outer edge and pull straight out.  
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3 System upgrade  
36  
Installing the front bezel  
Slide the front bezel onto the chassis.  
Removing the top cover  
1
2
3
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
Loosen the two captive screws located on the faceplate of the  
chassis (A). See illustration on page 37.  
Slide the top cover toward the back of the chassis until the tabs on  
the cover disengage with the slots on the chassis.  
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37  
4
Lift the top cover away from the server and put it aside for  
reinstallation later (B).  
Installing the top cover  
1
2
3
4
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
Place the top cover on the chassis so that the tabs on the cover  
align with the slots on the chassis (A).  
Slide the top cover toward the front of the chassis until it is fully  
closed.  
Tighten the captive screws on the faceplate of the chassis (B).  
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3 System upgrade  
38  
Removing the CPU air baffle  
You will need to remove the CPU air baffle to perform the following  
procedures:  
Removing and installing a heat sink  
Removing and installing a CPU  
Removing and installing a DVD drive  
To remove the CPU air baffle  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
3
Insert your fingers into the holes on the top of the baffle (A).  
Pull the baffle up and back to disengage the baffle from the two  
sheet-metal tabs on the front of the baffle.  
4
Lift the baffle from the chassis (B).  
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39  
Installing the CPU air baffle  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
Insert the front of the CPU air baffle under the two metal tabs at  
the front of the baffle, just below the SCSI backplane board. One  
tab is located on each side of the chassis.  
3
Lower the rear of the baffle into place, making sure the guides on  
each side of the air baffle will correctly engage in the left and  
right chassis slots.  
4
5
Push down the air baffle to the two locations where the word  
Memory is printed on the air baffle.  
Observe the post-installation instructions described on page 34.  
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3 System upgrade  
40  
Removing the center brace  
You will need to remove the center brace to remove and install an  
optional processor core VRM.  
To remove the center brace  
1
2
3
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
Slide the chassis at each side of the chassis to the unlock position  
(A).  
Lift the center brace from the chassis (B).  
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41  
Installing the center brace  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
3
Slide the center brace into position in the chassis (A).  
Slide the latches at each side of the chassis to the locked position  
(B).  
4
Observe the post-installation instructions described on page 34.  
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3 System upgrade  
42  
Removing a memory board air baffle  
You will need to remove the memory board air baffle to perform the  
following procedures:  
Removing and installing a memory board  
Removing and installing a PCI card  
To remove the memory board air baffle  
1
2
3
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
Insert your fingers into the two holes on the top of the memory  
board air baffle, then push the tab (A).  
Lift the memory board air baffle from the server (B).  
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43  
Installing a memory board air baffle  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
Insert the memory board air baffle into the memory board slot  
with arrow on the tab pointing to the right. The memory air baffle  
will lock into the memory board slot.  
3
Observe the post-installation instructions described on page 34.  
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3 System upgrade  
44  
Configuring hot-pluggable  
components  
Hot-pluggable components are the components that can be removed  
and replaced while the system is powered on. For this server model, it  
refers to the following:  
Hard disk drives  
System fan assembly  
Power supply  
Memory board  
PCI cards with OS hot-plug interface  
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45  
Hard disk drives  
The server’s hard disk drive bay supports five hot-plug SCSI drives. Use  
only Acer-qualified HDDs. To purchase an HDD, contact your local Acer  
representative.  
Caution! To ensure proper airflow and server cooling, all drive  
bays must contain either a carrier with a hard drive installed in it  
or a hard disk carrier cover.  
Determining drive status  
Each HDD carrier features a dual-color LED indicator to display the  
hard drive status. If you are replacing a failed HDD, determine which  
drive has failed by checking the drive status LED. For more information  
on how to determine the drive status, refer to “Front panel LED  
indicators” on page 10.  
Removing a HDD  
1
Observe the ESD precautions described on page 33.  
2
If you are removing a failed HDD, determine which drive has failed  
by checking the drive status LED.  
3
4
Press the green HDD carrier latch (A).  
Pull the lever to remove the HDD carrier from the chassis (B).  
5
6
Place the HDD carrier on a clean, static-free work surface.  
If you are replacing a hard disk, remove the four screws that secure  
the hard disk to the HDD carrier, then remove the disk from the  
HDD carrier.  
Keep the screws for later HDD installation.  
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3 System upgrade  
46  
Installing a HDD  
Note: To puchase a HDD carrier, contact your local Acer  
representative.  
1
2
Perform steps 1 to 4 of the “Removing a HDD” on page 45.  
Remove the four screws that secure the air baffle to the HDD  
carrier (A).  
3
Remove the air baffle from the HDD carrier (B).  
4
5
Save the air baffle and screws for later use.  
Install a hard disk on the HDD carrier, then secure it with the four  
screws (A) that came with the HDD carrier (B).  
6
With the lever still extended, slide the HDD carrier all the way into  
the drive bay.  
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47  
7
Use the lever to push the HDD carrier until it docks into place (A),  
then close the HDD carrier lever (B).  
System fan assembly  
The system has two cooling fan assemblies — two fan modules each —  
located on the front panel. Each assembly has an amber LED to  
indicate a failed fan condition. If the amber LED is on, the fan assembly  
needs to be replaced. The LED remains off during normal operation.  
Removing the system fan assembly  
Caution: System fan assembly hot-swap operations should be  
performed only if a failure occurs in the system fan assembly.  
1
2
Observe the ESD precautions described on page 33.  
Locate the fan assembly you are replacing. If a fan in the assembly  
has failed the amber LED will be lit (A).  
3
4
Press the green button on the front of the fan assembly to release  
the handle (B).  
Use the handle to pull the fan from the system (C).  
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3 System upgrade  
48  
Installing the system fan assembly  
Warning! To ensure proper system cooling, the replacement  
of a failed system fan module should be completed within  
one minute.  
1
If a system fan assembly is installed in the fan bay, perform steps 1  
to 3 of the “Removing the system fan assembly” section.  
2
3
Slide the new fan into the fan bay (A).  
Push the handle closed until it clicks into place (B).  
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49  
Power supply  
The server has two hot-swap power supply module bays on the rear  
panel that accept hot-swap redundant power supply modules. The  
system ships out with two power supply modules installed. A  
redundant power configuration enables a fully-configured system to  
continue running even if one power supply module fails.  
WARNING! To reduce the risk of personal injury or damage to  
the equipment, the installation of power supply modules  
should be referred to individuals who are qualified to service  
server systems and are trained to deal with equipment capable  
of generating hazardous energy levels.  
WARNING! To reduce the risk of personal injury from hot  
surfaces, observe the thermal labels on each power supply  
module. You can also consider wearing protective gloves.  
WARNING! To reduce the risk of personal injury from electric  
shock hazards, do not open the power supply modules. There  
are no serviceable parts inside the module.  
Caution! Electrostatic discharge can damage electronic  
components. Make sure that you are properly grounded  
before handling a power supply module.  
Caution! Due to chassis airflow disruption, a power supply  
bay should never be vacant for more than two minutes when  
the server is powered on. Exceeding five minutes might cause  
the system to exceed the maximum acceptable temperature  
and possibly damage the system components.  
Caution! The system does not support running with only one  
power supply. To prevent chassis airflow disruption, a power  
supply bay should never be vacant for more than two minutes.  
Exceeding the time may cause the system to exceed the  
maximum acceptable temperature and possibly damage  
system components.  
Caution! The system operating voltage range is 200 to 240  
VDC. Do not plug the power cord into an incorrect voltage  
voltage source.  
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3 System upgrade  
50  
Removing a power supply  
Caution: Power suppy hot-swap operations should be performed  
only if a failure occurs in the power supply.  
1
2
3
Observe the ESD precautions described on page 33.  
Remove the DC power cord from the power supply.  
Loosen the thumbscrew on the latch to unlock the power supply  
handle (A).  
4
5
Open the handle on the power supply (B).  
Pull the power supply from the chassis and set it on a clean, static-  
free surface (C).  
6
Install a filler panel.  
Installing a power supply  
Caution! To ensure proper system cooling, the replacement of  
failed power supply shoule be completed within two minutes.  
1
2
Observe the ESD precautions described on page 33.  
Remove the filler panel from the empty power supply bay, if  
installed.  
3
With the handle in the open position, push the power supply in  
the bay fully (A).  
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51  
4
5
Rotate the handle to the closed position (B).  
Tighten the thumbscrew to secure the power supply (C).  
6
7
Plug the power cord into the DC receptacle on the power supply.  
Verify that the LEDs on the power supply are functioning. Refer to  
the “Rear panel LED indicators” on page 14 for more information.  
Memory board  
The memory boards in the server connect to the mainboard through  
the x16 PCI Express slots or memory board slots A, B, C, and D. Refer to  
“Mainboard” on page 17 for the location of the memory board slot.  
Up to four memory boards can be installed in the server. Each memory  
board has four DIMM slots that support two DDR2 channels, with two  
DIMMs per channel. The memory boards support both single-rank and  
double-rank, registered ECC DIMMs.  
The memory boards can be configured in a redundant or non-  
redundant configuration. Memory boards configured using RAID or  
mirroring are in redundant configuration. If a memory board that is  
configured in a redundant configuration has a DIMM or memory board  
fault, the memory board and/or DIMM containing the fault can be  
removed and replaced while the system is powered on. Memory boards  
that are configured in a non-redundant configuration (including  
memory boards configured with spare memory) must not be removed  
while the system is powered on.  
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3 System upgrade  
52  
Caution! Do not attempt to hot-remove or hot-add a memory  
board in a non-redundant configuration. If your server is not  
configured in the BIOS setup utility for maximum compatibility,  
memory RAID, or memory mirroring, you must power down your  
server before removing or installing any memory board or DIMMs.  
For instructions, see “Cold removal of memory board instructions”  
described on page 70 and “Cold insertion of a memory board  
instructions” described on page 71.  
Memory board replacement options  
The server include the following memory board replacement options:  
Memory hot-replace - While the system is in operation and  
configured with a RAID or mirroring configuration, you can  
replace a failed memory board. The replacement board must  
include identical memory capacity. The system will test, initialize,  
and rebuild the data on the memory board and then include this  
board in the system memory configuration. The activity is  
transparent to the OS. For instructions on how to hot-replace the  
memory board, see “Removing a hot-plug memory board” on  
page 53.  
Memory hot-add - You can increase the memory capacity of the  
system while the OS is active and if it is in a RAID or mirror  
configuration. If your server is in a RAID configuration, you can  
remove only one memory board at a time to upgrade the memory  
add an additional two mirrored memory boards. In a maximum  
compatibility configuration, a new memory board can be added to  
an empty slot. When the initialization is complete, the operating  
system is informed of the new memory. For instructions on how to  
hot-add the memory board, see “Installing a hot-plug memory  
board” on page 54.  
Memory cold-plug operation - If your server is not in a RAID or  
mirror configuration, you must turn off the server to add or  
replace the memory board. To replace or remove a memory board  
using cold-plug operation, see “Installing a memory board” on  
page 71 and “Removing a memory board” on page 70.  
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Removing a hot-plug memory board  
Note: If you remove a memory board from the server, you must  
either replace it with a new memory board or install a memory  
board air baffle.  
1
2
Observe the ESD precautions described on page 33.  
Press the attention button on the memory board. The power LED  
will begin to flash. Refer to “Memory board LED indicators” on  
page 21 for the location of the power LED.  
3
After the hot-plug attention LED stops flashing, make sure the  
power LED for the memory board is also off.  
Caution! Do not attempt to remove any memory board while any  
of the LEDs are either on or blinking. If the attention LEDs do not  
turn off, your configuration may not support hot-plug memory  
board activity. For instructions on non-hot-plug memory board  
maintenance, see “Cold removal of memory board” and “Cold  
insertion of a memory board”.  
4
5
Once all the board LEDs are off, press the latch on the memory  
board handle to release the handle (A) and lift the handle up (B).  
Lift the memory board from the server (C).  
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3 System upgrade  
54  
6
Install a memory board or memory board air baffle. For  
instructions on how to install a memory board, refer to section  
to “Installing a memory board air baffle” on page 43.  
7
Installing a hot-plug memory board  
1
2
3
Observe the ESD precautions described on page 33.  
Locate an empty memory board slot.  
If necessary, remove the memory board air baffle. Perform  
instructions described in “Removing a memory board air baffle”  
on page 42.  
4
Add or replace memory DIMMs as needed. For instructions, see  
“Installing DIMMs” on page 73 and “Removing DIMMs” on  
page 75.  
5
6
Ensure the handle on the memory board is in the open position.  
Align the board edges with the card guides and slide the memory  
board into the memory board slot (A).  
7
Push the handle down until it is in the locked position (B).  
8
Observe the post-installation instructions described on page 34.  
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55  
The BIOS setup utility executes a memory test prior to configuring  
the memory in POST and when a memory board is inserted into  
the system during a memory hot-removal or hot-add operation.  
If a DIMM fails the memory test, an LED will light on the memory  
board to identify the location of the bad DIMM and the DIMM  
bank will be disabled. The failed DIMM is logged onto the System  
Event Log (SEL). BIOS setup utility will disable the DIMM and/or the  
memory board. Upon subsequent reboots, this memory is not  
initialized unless the BIOS setup option “Reset all system memory”  
or “Retest board memory” is selected. Refer to “4 BIOS setup” on  
page 87 for more information.  
PCI card  
Caution! Only PCI add-in cards in PCI slots 1 through 5 are  
hot-pluggable. If you are installing or removing a PCI card from  
PCI slot 6 or 7, see page 76 for more information.  
Cards can be hot-plugged in PCI slots 1 through 5. You can remove and  
replace a PCI card with OS hot-plug interface.  
Removing hot-plug PCI card  
To remove a hot-plug PCI card with OS hot-plug interface:  
1
2
Observe the ESD precautions described on page 33.  
If you are using a Microsoft Windows operating system, double-  
click the Unplug/Eject icon in the taskbar to open the Unplug or  
Eject Hardware menu.  
3
4
Select the device to be removed and click Stop.  
Make sure that the power LED on the rear of the PCI slot is turned  
off before disconnecting any cables attached to the card.  
5
Rotate the slot retention latch on the rear of the card slot upward  
(A).  
6
7
Pull up the card to remove it (B).  
Store the card in an antistatic protective wrapper.  
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8
Install the slot cover over the empty slot, then rotate the retention  
latch downward (C).  
9
Observe the post-installation instructions described on page 34.  
Installing a hot-plug PCI card  
1
2
3
4
5
6
7
8
If your server is operating, use your OS to power down the PCI slot.  
Observe the ESD precautions described on page 33.  
Locate an empty expansion slot on the mainboard.  
Rotate the slot retention latch on the rear of the card slot upward.  
Pull up the slot cover.  
Remove the PCI add-in board from its protective packaging.  
Align the card in the empty slot.  
Insert the card into the selected slot. Make sure that the card is  
properly seated.  
9
Rotate the retention latch downward.  
10 Connect any required cable to the card.  
11 When using the hot-plug PCI card with OS hot-plug interface:  
Wait for the software user interface to appear on your  
monitor and then confirm the device to be enabled.  
Wait for the power LED to turn on.  
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Configuring cold-pluggable  
components  
Cold-pluggable components are the components that require the  
system to be powered down before you can remove or replace them.  
The cold-pluggable components installed in the server include:  
DVD drive  
5.25-inch drive  
Processor  
Processor core VRMs  
Memory board  
DIMM modules  
PCI card  
ARMC/3 or BMC module  
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DVD drive  
Removing the DVD drive  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
Disconnect the power and SATA cables from the SATA-to-IDE  
converter board on the rear of the media device (A).  
3
4
Press the blue release latch on the media device carrier (B).  
Slide the media device from the front opening in the faceplate of  
the system (C).  
Installing the DVD drive  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
If necessary, remove the old DVD drive. See previous section.  
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3
4
Lift the rear right corner of the media device to remove it from the  
carrier (A) and (B).  
Remove the SATA-to-IDE converter board (C).  
5
6
7
Remove the new drive from its protective packaging.  
Attach the SATA-to-IDE converter board to the media device.  
Install a new media device into the carrier.  
8
9
Slide the carrier into the front opening in the chassis.  
Plug the SATA and power cables into the converter board.  
10 Observe the post-installation instructions described on page 34.  
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5.25-inch drive  
The 5.25-inch drive bay allows you to install additional drives such as  
another backup hard drive, CD-ROM drive, or a tape drive. These  
options provide the system with additional storage capacity.  
Installing a 5.25-inch drive  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
3
Push the tabs on both sides of the carrier filler panel (A).  
Hold the tabs in while pulling the carrier filler panel from the bay  
(B).  
4
5
Remove the screws that attach the slide rails to the filler panel.  
Attach the slide rails to the device, then secure it with screws you  
removed earlier.  
6
Attach the Y-power cable to the rear of the device.  
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Slide the 5.25-inch peripheral device into the server until it clicks  
7
into place.  
8
Observe the post-installation instructions described on page 34.  
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Processor  
The server supports up to four processors, the following models are  
supported:  
dual-core Intel Xeon processor 7000 sequence  
64-bit Intel Xeon processor MP with 1 MB L2 cache  
CPU upgrading guidelines  
When installing CPUs the following must be observed:  
Use only Acer-qualified CPUs.  
CPUs should have identical FSB, cache, and speed.  
CPUs must be installed in sequential order beginning with the  
CPU_1 socket.  
If you are installing an additional CPU, read the information on  
“Processor core VRM requirements” on page 66 to determine if  
you need to add any VRMs and follow the instructions listed on  
the requirements.  
If you are removing a CPU, but not installing replacement  
processor, read the information on “Processor core VRM  
requirements” on page 66 to determine if you need to remove any  
VRMs and follow the instructions listed on the requirements.  
Removing a CPU  
The system may have from one to four CPUs installed on the  
mainboard. If you are replacing a CPU on the system, the heat sink  
must be removed.  
Important: Before removing a CPU from the mainboard, make  
sure to create a backup file of all important data.  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
Warning! The heat sink becomes very hot when the system  
is on. NEVER touch the heat sink with any metal or with  
your hands.  
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2
If necessary, remove the CPU air baffle. Perform instructions  
described in “Removing the CPU air baffle” on page 38.  
3
4
Locate the CPU you want to remove.  
Loosen the four screws on the heat sink.  
5
6
Lift the heat sink to remove it.  
Place the heat sink upside down on a flat surface.  
Note: Wipe off the thermal grease from both the heat sink and  
processor using an alcohol pad.  
7
Pull the CPU socket retainer lever to the fully open, upright  
position.  
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8
Pull out the CPU from the socket.  
Store it in an anti-static bag.  
Installing a CPU  
1
2
3
Perform steps 1 to 3 of the “Removing a CPU” section.  
If a heat sink is installed, remove it.  
Pull the CPU socket retainer lever to a fully open position.  
4
Remove the CPU from its protective packaging.  
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5
Position the CPU over the socket, matching the two triangle  
markers (A) and lining up the CPU pins with the socket (B).  
6
Press the retainer lever down to lock the CPU in place.  
7
8
9
thermal grease to the heat sink base.  
Set the heat sink on the processor, aligning the four screws in the  
heat sink with the screw sockets in the chassis.  
Tighten the screws approximately one full turn at a time until each  
is evenly tightened. Do not fully tighten one screw at a time.  
10 Install the processor VRMs and processor core VRMs as necessary.  
To determine requirements, see “Processor core VRM  
requirements” on page 66.  
11 Reinstall the CPU air baffle. See “Installing the CPU air baffle” on  
page 39.  
12 Observe the post-installation instructions described on page 34.  
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Processor core VRMs  
Use processor core 10.2 VRMs with processors installed in CPU sockets 3  
and 4.  
Processor core VRM requirements  
This server requires the installation of VRMs when upgrading the CPU  
in CPU sockets 3 and 4.  
10.2 VRM  
for CPU3  
10.2 VRM  
for CPU4  
CPU3  
CPU4  
CPU2  
CPU1  
Refer to the configuration label on the inside of the chassis top cover  
for the locations of these VRMs. Contact your local Acer representative  
for specific VRM requirements. As an overview, the following generic  
VRM rules apply:  
No. of processors  
Processor core 10.2 VRM requirement  
One  
None  
Two  
None  
Three  
Four  
One core 10.2 VRM  
Two core 10.2 VRMs  
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Removing the processor core VRM  
Note: The two processor core VRMs are located under the center  
brace.  
1
2
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
Remove the memory boards or memory air baffles from DIMM  
slots C and D. See “Cold Removal of Memory Board” on page 70  
and “Removing a memory board air baffle” on page 42.  
3
Remove the fourth processor core VRM.  
Warning! The processor 4 VRM baffle must be installed to  
maintain proper system airflow, even though you may not  
have installed a VRM.  
(1) Push down at the top of the baffle to unlatch it (A).  
(2) Pull the cover out at an angle (B).  
4
Press the holding clips on both sides of the VRM connector (A).  
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5
Gently pull the VRM upward to remove it from the socket (B).  
Processor 3 VRM  
Observe the post-installation instructions described on page 34.  
Processor 4 VRM  
6
Installing a processor core VRM  
Caution! The processor core VRM connector is slotted to ensure  
proper installation. Make sure that you are inserting the correct  
VRM to the connector. Forcing the wrong VRM into a connector  
can damage the VRM and/or connector.  
1
2
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
Remove the memory boards or memory air baffles from DIMM  
slots C and D. See “Cold Removal of Memory Board” on page 70  
and “Removing a memory board air baffle” on page 42.  
3
Verify that the connector of the VRM matches the type installed  
on the mainboard.  
4
5
Press the holding clips on both sides of the VRM connector (A).  
Slide the VRM under the center brace and position it on its socket.  
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6
Insert the VRM into the correct VRM connector and press down  
firmly (B).  
Processor 4 VRM  
Press the holding clips inward to lock the VRM in place.  
Processor 3 VRM  
7
8
9
Install the VRM baffle over the processor 4 core VRM, if installed.  
Observe the post-installation instructions described on page 34.  
Memory board  
The memory boards that are configured in a non-redundant  
memory) must not be removed while the system is powered on.  
Note: If you remove a memory board from the server, you must  
replace it with a replacement memory board or a memory board  
air baffle.  
Important: Refer to the memory board installation order table  
on page 158 when installing and removing memory boards.  
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Removing a memory board  
Caution! Damage to the system occurs if power is not removed  
from the system prior to removal or installation of memory  
boards.  
1
2
3
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
Press the latch on the memory board handle to release the handle  
(A) and lift the handle up (B).  
Lift the memory board from the server (C).  
4
5
Install a memory board or memory board air baffle. For  
instructions to install a memory board, refer to section below. For  
instructions to install a memory board air baffle, refer to  
“Installing a memory board air baffle” on page 43.  
Observe the post-installation instructions described on page 34.  
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Installing a memory board  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
3
Locate an empty memory board slot.  
If necessary, remove the memory board air baffle. Perform the  
instructions described in “Removing a memory board air baffle”  
on page 42.  
4
Add or replace memory DIMMs as needed. For instructions, see  
“Installing and Removing DIMMs”.  
5
6
Make sure the memory board handle is in the open position.  
Align the board edges with the card guides and slide the memory  
board into the memory board slot (A).  
7
Push the handle down until it is in the locked position (B).  
8
Observe the post-installation instructions described on page 34.  
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DIMM modules  
Each memory board on the server has four DIMM slots. Within the  
memory board, the four DIMM slots are organized into two groups.  
Each groups is referred to as a bank. You must install the correct type  
of memory in each bank. Each slot supports 512 MB, 1 GB, 2 GB, and  
4GB DDR2-400 (PC2-3200), ECC registered, 240-pin memory modules.  
The maximum memory capacity is 64 GB.  
DIMM module installation guidelines  
The following rules apply when adding DIMMs to the memory boards:  
DIMMs must be populated in pairs, referred to as a bank. The two  
banks of DIMMs are defined on each memory board as:  
Bank 1: DIMM slots 1A and 1B  
Bank 2: DIMM slots 2A and 2B  
When only using two DIMMs, populate DIMM 1A and 1B slots first  
to ensure dual-channel operating mode.  
Refer to the table below for suggested DIMM population.  
DIMM label  
DIMM 1A  
DIMM 1B  
Bank  
Population order  
1
2
1
DIMM 2A  
DIMM 2B  
2
Within a single bank, both DIMMs must be identical. Identical  
DIMM size and identical number of devices on the DIMM.  
The system does not support mixed-sized DIMMs or DIMMs from  
different vendors within the same bank.  
Warning! Functionality issues may be encountered if mixed  
memory types are installed on the memory board.  
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Use only DDR2 DIMMs. Other DIMMs will not fit into the socket.  
Attempts to force a non-DDR2 DIMM into a socket will damage  
and/or the socket or the DIMM.  
Hold DIMMs only by the edges. Do not touch the components or  
gold edge connectors.  
Install DIMMs with gold-plated edge connectors only.  
Important: Follow the DIMM module “Installation and  
population order” on page 158 when installing and removing  
DIMMs.  
Installing DIMMs  
Caution! Use extreme care when installing a DIMM. Applying too  
much pressure can damage the connector. DIMMs are keyed and  
can be inserted in only one way.  
Note: DIMM slots on the memory module must be installed only  
in certain configurations. Numbers next to DIMM slots correspond  
to installation sequence. DIMMs must be installed in pairs.  
1
2
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
Remove the memory board. For instructions, see “Hot-removal of a  
memory board” on page 53 or “Cold-removal of a memory board”  
on page 70, depending on your server configuration.  
3
Remove the memory board DIMM cover from the memory board:  
(1) Pull out the latch on the memory board DIMM cover (A).  
(2) Press the left and right DIMM cover tabs (B).  
(3) Press the retainer tab, on the lower right of the cover (C).  
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(4) Lift the cover from the memory board (D).  
4
5
6
7
Locate the DIMM slots on the memory board.  
Open the clips on the DIMM slot(s) (A).  
Align (B) then insert the DIMM into the socket (C).  
Press the holding clips inward to lock the DIMM in place (D).  
Note: The DIMM slot is slotted to ensure proper installation. If  
you insert a DIMM but it does not fit easily into the socket, you  
may have inserted it incorrectly. Reverse the orientation of the  
DIMM and insert it again.  
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8
Install the memory board DIMM cover on the memory board:  
(1) Align the DIMM cover tabs with the top of the memory board  
(A).  
(2) Press the retainer tab inward (B).  
(3) Press the DIMM cover down until it clicks into place.  
9
Install the memory board. For instructions, see “Hot-insertion of a  
Memory Board” on page 54 or “Cold Insertion of a Memory  
Board”on page 71, depending on your server configuration.  
10 Observe the post-installation instructions described on page 34.  
Removing DIMMs  
Before you can install a new DIMM in a socket, remove first any  
previously installed DIMM from that socket.  
Important: Before removing any DIMM from the mainboard,  
make sure to create a backup file of all important data.  
Caution! Use extreme care when removing DIMMs. Too much  
pressure can damage the connector. Apply only enough pressure  
on the plastic levers to release the DIMM.  
1
2
Perform steps 1 to 5 described in the “Installing DIMMs” section.  
Gently pull the DIMM upward to remove it from the socket.  
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3
Install the memory board. For instructions, see “Hot-insertion of a  
Memory Board” on page 54 or “Cold Insertion of a Memory  
Board”on page 71, depending on your server configuration.  
4
Observe the post-installation instructions described on page 34.  
To reconfigure the system memory:  
The system automatically detects the amount of memory installed. Run  
the BIOS setup to view the new value for total system memory and  
make a note of it.  
PCI card  
PCI cards installed in slots 1 to 5 are hot-pluggable. If you are adding or  
removing a card from one of these slots, you can do so without  
powering down the server.  
Caution! Damage to the system occurs if power is not removed  
from the system prior to removal or installation of non-hot-plug  
boards.  
1
Observe the ESD precautions and pre-installation instructions  
2
3
Disconnect any cables attached to the PCI card.  
Perform steps 5 to 9 described in the “To remove a hot-plug PCI  
card with OS hot-plug interface:” on page 55.  
Installing a non-hot-plug PCI card  
1
2
3
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
Perform steps 3 to 10 described in the “Installing a hot-plug PCI  
card” on page 56.  
Observe the post-installation instructions described on page 34.  
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The ARMC/3 or BMC module provides server management firmware  
and functionality for the system.  
Removing the ARMC/3 or BMC module  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
Remove the memory boards or memory air baffles from DIMM  
slots C and D. See “Cold Removal of Memory Board” on page 70  
and “Removing a memory board air baffle” on page 42.  
3
4
Hold the module both by the loop finger grip and by the opposite  
corner (A).  
Caution: Do not bend or twist the module.  
Pull up the module to remove it from the connector (B).  
5
Observe the post-installation instructions described on page 34.  
Installing the ARMC/3 or BMC module  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
Remove the memory boards or memory air baffles from DIMM  
slots C and D. See “Cold Removal of Memory Board” on page 70  
and “Removing a memory board air baffle” on page 42.  
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3
Insert the standoff into the hole in the ARMC/3 or BMC module  
connector (A). The standoff installs on the bottom side of the  
module.  
4
Attach the module to the connector and snap the standoff into  
the matching hole on the mainboard (B).  
5
Observe the post-installation instructions described on page 34.  
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Configuring integrated SCSI hardware  
RAID components  
The system supports hardware RAID through the storage I/O processor  
in conjunction with the LSI SCSI controller. The server platform  
supports RAID 0, 1, 5, and 10 configurations. Functionality for  
hardware RAID is enabled by using the following components:  
RAID activation key (iButton)  
RAID cache  
There is also an option to install the RAID BBU (battery backup unit). If  
power to the storage I/O processor drops below specifications, the  
RAID BBU maintains the contents of the DIMM by keeping the DIMM  
in self-refresh mode until power is restored. After power is restored,  
data can be safely written to drives, maintaining the integrity of the  
disk array.  
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RAID activation key  
Removing the RAID activation key  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
Remove the memory boards or memory air baffles from DIMM  
slots C and D. See “Cold Removal of Memory Board” on page 70  
and “Removing a memory board air baffle” on page 42.  
3
4
5
If a PCI card is installed in PCI-X Slot 7, remove the card. For  
instructions on removing a PCI card, see page 76.  
Insert the tip of a small flat-bladed screwdriver under the plastic  
tab on the retainer holding the activation key to the mainboard.  
Gently push down to detach the activation key.  
6
7
8
9
Store the activation key in an anti-static bag.  
Replace the PCI card.  
Observe the post-installation instructions described on page 34.  
Installing the RAID activation key  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
Remove the memory boards or memory air baffles from DIMM  
slots C and D. See “Cold Removal of Memory Board” on page 70  
and “Removing a memory board air baffle” on page 42.  
3
4
If a PCI card is installed in PCI-X Slot 7, remove the card. For  
instructions on removing a PCI card, see page 76.  
Remove the RAID activation key from its protective packaging.  
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5
Align then insert the activation key into the RAID activation key  
connector on the mainboard. .  
6
7
8
Replace the memory board air baffle.  
Replace the PCI card.  
Observe the post-installation instructions described on page 34.  
RAID cache  
The RAID cache serves as memory for the storage I/O processor and as a  
disk cache to store write data to drives.  
Removing the RAID cache  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
Remove the memory boards or memory air baffles from DIMM  
slots C and D. See “Cold Removal of Memory Board” on page 70  
and “Removing a memory board air baffle” on page 42.  
3
4
Press the holding clips on both sides of the slot outward to release  
the RAID cache (A).  
Gently pull the RAID cache upward to remove it from the slot (B).  
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5
Close the clips.  
6
7
Replace the memory boards and memory air baffles.  
Observe the post-installation instructions described on page 34.  
Installing the RAID cache  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
Remove the memory boards or memory air baffles from DIMM  
slots C and D. See “Cold Removal of Memory Board” on page 70  
and “Removing a memory board air baffle” on page 42.  
3
4
5
6
Locate the RAID cache memory (DDR-2) slot on the mainboard.  
Open the clips on the slot.  
Align then insert the RAID cache into the slot (A).  
Press the holding clips inward to lock the RAID cache in place (B).  
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Note: RAID activation key and RAID cache is required to activate  
integrated hardware RAID. For instructions on installing RAID  
activation key, see page 80.  
7
RAID BBU  
Removing the RAID BBU  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
Remove the memory boards or memory air baffles from DIMM  
slots C and D. See “Cold Removal of Memory Board” on page 70  
and “Removing a memory board air baffle” on page 42.  
3
If a memory board is installed in memory board slot D, remove the  
board. For instructions on removing a memory board, see page 70.  
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4
Disconnect the battery cable from the mainboard (A) and detach  
it from its chassis holder (B).  
5
Remove the battery holder from the chassis.  
6
Open the battery holder by pinching the top and bottom covers of  
the holder (A), then detach the cable inside the battery pack (B).  
7
8
9
Remove the RAID BBU from the chassis.  
Replace the memory boards and memory air baffles.  
Observe the post-installation instructions described on page 34.  
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Installing the RAID BBU  
1
Observe the ESD precautions and pre-installation instructions  
described on page 33.  
2
Remove the memory boards or memory air baffles from DIMM  
slots C and D. See “Cold Removal of Memory Board” on page 70  
and “Removing a memory board air baffle” on page 42.  
3
If a memory board is installed in memory board slot D connector,  
remove the board. For instructions on removing a memory board,  
see page 70.  
4
5
Open the battery holder by pinching the top and bottom covers of  
the holder (A).  
Connect the cable inside the battery pack (B).  
6
7
Secure the battery cable to its chassis holder (A).  
Attach the cable to the RAID BBU connector on the mainboard (B).  
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8
Engage the hooks on the back of the battery into the matching  
slots on the chassis.  
9
Replace the memory boards and memory air baffles.  
10 Observe the post-installation instructions described on page 34.  
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4 BIOS setup  
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This chapter gives information about the  
system BIOS and discusses how to configure  
the system by changing the settings of the  
BIOS parameters.  
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89  
Introduction  
BIOS setup is a hardware configuration program built into the system's  
Basic Input/Output System (BIOS). Since most systems are already  
properly configured and optimized, there is no need to run this utility.  
BIOS setup loads the configuration values in a battery-backed  
nonvolatile memory called CMOS RAM. This memory area is not part of  
the system RAM which allows configuration data to be retained when  
power is turned off.  
Before you run BIOS setup, make sure that you have saved all open  
files. The system reboots immediately after you close the setup.  
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4 BIOS setup  
90  
System options menu  
During the boot process, the system will display the boot progress on  
the monitor. The SCSI BIOS scan is displayed followed by the BIOS  
splash screen. Press any key on the keyboard to access the System  
options menu.  
The System options menu, the BIOS version, copyright information and  
the following options are displayed:  
Continue Booting  
Boot Manager  
Boot Maintenance Manager  
BIOS Setup Utility  
Error Manager  
Note the following reminders when moving around the System options  
screen:  
Use the Up and Down arrow keys to highlight an option.  
Use the Enter key to select an option.  
Press F9 to load the default configuration.  
Press Esc to close the System Options menu.  
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91  
Using the System options menu  
Continue Booting  
Select Continue Booting option to boot from the device specified as  
first boot option by the Boot Manager. The Continue Booting option is  
selected by default, and will occur automatically if a preset timeout  
expires.  
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4 BIOS setup  
92  
Boot Manager  
The Boot Manager option lets you set the device priority during system  
bootup. The server will attempt to boot from the first device on the  
list. If the first device is not available, it will continue down the list until  
it reaches an available device..  
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93  
Boot Maintenance Manager  
The Boot Maintenance Manager option includes a menu of choices  
that lets you configure the boot options and boot environment  
variables.  
The Boot Maintenance Manager include the following options:  
Boot Options - Select this option to modify the system boot order  
and add or delete boot options.  
Driver Options - Select this option to modify the boot driver  
options.  
Set Time Out Value - Select this option to modify the automatic  
boot time-out value.  
Reset System - Select this option to reboot the server.  
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4 BIOS setup  
94  
BIOS Setup Utility  
Select BIOS Setup Utility option to configure the server BIOS settings.  
Refer to “Using the BIOS menus” on page 98 for more information.  
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95  
Error Manager  
Error Manager lets you view POST errors detected by the system.  
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96  
BIOS setup  
The BIOS setup utility stores basic settings for your server. You will need  
to run this utility under the following conditions:  
When changing the system configuration  
When a configuration error is detected by the system and you are  
prompted ("Run Setup" message) to make changes to the BIOS  
setup  
Note: If you repeatedly receive Run Setup messages, the battery  
may be bad. In this case, the system cannot retain configuration  
values in CMOS. Ask a qualified technician for assistance.  
When redefining the communication ports to prevent any conflicts  
When changing the password or making other changes to the  
security settings  
Entering BIOS setup  
Power on the server to start the system POST process. During bootup,  
press F2 to enter the BIOS setup screen.  
Note: You must press F2 while the system is booting. This key  
does not work during any other time.  
There are several tabs on the setup screen corresponding to the six  
primary BIOS menus:  
Main  
Processor  
Memory  
Devices  
Server Management  
Security  
Save, Restore & Exit  
The parameters on the screens shown in this User’s Guide display  
default system values. These values may not be the same as those in  
the system.  
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97  
Note the following reminders when moving around the setup screen:  
Use the Left and Right arrow keys to move to the next page or to  
return to the previous screen.  
Use the Up and Down arrow keys to select an item.  
Use the + and - keys to select an option.  
You can configure a parameter that is enclosed in square  
brackets. Grayed-out items have fixed settings and are not  
user-configurable.  
Use the Enter key to display a submenu screen.  
Note: When a parameter is preceeded by a [>], it means that a  
submenu screen is available.  
Press F1 for General Help on using the BIOS setup.  
Press F9 to load the default configuration.  
Press F10 to save changes and close the BIOS setup.  
Press Esc to close the BIOS setup.  
In the descriptive table following each of the screen illustrations,  
settings in boldface are the default and suggested parameter settings.  
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98  
Using the BIOS menus  
Main  
The Main menu displays basic and important information about the  
system. These information are necessary for troubleshooting and may  
be required when asking for technical support. These entries are for  
your reference only and are not user-configurable.  
The System Date and System Time parameters lets you define the  
sytem’s time and date settings. The real-time clock keeps the system  
date and time. After setting the date and time, you do not need to  
enter them every time you turn on the system. As long as the internal  
battery remains good and connected, the clock continues to keep the  
date and time accurately even when the power is off.  
Parameter  
Description  
Option  
BIOS Version  
Version of the BIOS.  
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99  
Parameter  
Description  
Option  
System Date  
Sets the date following the month-day-year  
format. Valid values for weekday, month,  
day, and year are:  
Month: Jan, Feb, Mar, Apr, May, Jun, Jul,  
Aug, Sep, Oct, Nov, Dec  
Day: 1 to 31  
Year: 1998 to 2099  
System Time  
Sets the time following the hour-minute-  
second format. Valid values for hour,  
minute, and second are:  
Hour: 00 to 23  
Minute: 00 to 59  
Second: 00 to 59  
Hide  
When this parameter is enabled, it will not  
display diagnostic messages during startup.  
Enabled  
Diagnostic  
Messages  
During Boot  
Disabled  
POST Error  
Pause  
If enabled, the system will pause if an error  
is found during POST.  
Enabled  
Disabled  
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4 BIOS setup  
100  
Processor  
The Processor menu displays CPU settings such as type, actual speed,  
cache size and other CPU related settings.  
Parameter  
Description  
Option  
Core Frequency  
Bus Frequency  
Indicates the processor clock speed.  
Indicates the processor front side bus  
speed.  
Processor  
Retest  
When an error message associated with  
the processor occurs during POST, you  
can enable this parameter to eliminate  
the error message.  
Disabled  
Enabled  
Boot Processor  
Number  
Indicates the processor from which the  
system will first attempt to boot up.  
Processor #  
Information  
Press Enter to access the Processor #  
Information submenu.  
Hyper  
Threading  
Technology  
Enables or disables the Hyper-Threading  
Technology function of the processor.  
Enabled  
Disabled  
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101  
Parameter  
Description  
Option  
Enhanced Intel  
SpeedStep  
Technology  
When set to Auto, this feature allows  
the OS to reduce power consumption.  
Auto  
Disabled  
When set to Disabled, the system  
operates at maximum CPU speed.  
ExecuteDisable  
Bit  
When Enabled, the processor disables  
code execution when a worm attempts  
to insert a code in the buffer preventing  
damage and worm propagation.  
Enabled  
Disabled  
When Disabled, the processor forces the  
Execute Disable Bit feature flag to  
always return to 0.  
Note: This parameter is hidden if the  
processor does not support this function.  
Hardware  
Prefetcher  
Enables or disables the processor  
Hardware Prefetch feature.  
Disabled  
Enabled  
Adj. Cache Line  
Prefetch  
Enables or disables the processor  
Adjacent Cache Line Prefetch feature.  
Disabled  
Enabled  
Enhanced Halt  
State  
If enabled, the processor power  
consumption will be lower when system  
is idle.  
Enabled  
Disabled  
Intel  
Virtualization  
Technology  
Enables or disables the system to run  
multiple operating systems and  
applications in different partition.  
Disabled  
Enabled  
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102  
Processor Information  
The screen below appears when you select the Processor #1, 2, 3, or 4  
Information menu. The Processor # Information submenu displays the  
CPU settings such as type, cache size, and other CPU related settings.  
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103  
Memory  
The Memory menu displays the total amount of memory installed,  
number of memory boards installed, and the current memory  
configuration.  
Parameter  
Description  
Total Memory  
Indicates the total amount of onboard memory. The  
memory size is automatically detected by BIOS during the  
POST. If you install additional mamory, the system  
automatically adjusts this parameter to display the new  
memory size.  
Effective  
Memory  
Indicates the total effective memory installed in the  
server.  
Memory  
Boards  
Indicates the total amount of memory boards installed in  
the server.  
Installed  
Current  
Displays the current memory configuration.  
Configuration  
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4 BIOS setup  
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Parameter  
Description  
Configure  
Memory RAS  
and  
Press Enter to access the Configure Memory RAS and  
Performance submenu.  
Performance  
View and  
Press Enter to access the View and Configure Memory  
Configure  
Board submenu.  
Memory Board  
(A, B, C, or D)  
Configure Memory RAS and Performance  
The screen below appears when you select the Configure Memory RAS  
and Performance menu. This submenu allows you to view memory  
configuration details and configure the memory boards in the server.  
Parameter  
Description  
Option  
Hardware  
Memory Test  
If enabled, memory will be tested using  
hardware based engines on each  
memory board.  
Enabled  
Disabled  
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105  
Parameter  
Description  
Option  
Patrol Scrub  
Enables or disables the hardware patrol  
scrub to clean correctable errors.  
Enabled  
Disabled  
Retest all  
System  
Memory  
If enabled, retest all memory in the  
system (including disabled DIMMs) and  
enables memory which passes the test.  
Disabled  
Enabled  
This option will reset to Disabled after  
the test is completed.  
Sparing  
Threshold  
Set the number of correctable errors  
that can be logged in a period before  
memory sparing occurs. Refer to “To  
configure memory sparing” on page  
168 for more details.  
15  
1, 2, 3, 4, 5, 6,  
7, 8, 9, 10, 11,  
12, 13, 14  
RAID Upgrade  
Gap  
Size of reserved gap on each memory  
board for RAID memory capacity  
addition.  
Disabled  
512MB  
1024MB  
1536MB  
2048MB  
2560MB  
3072MB  
3584MB  
4096MB  
Desired  
Memory  
Select a new memory configuration/  
option.  
Max  
Performance  
Configuration  
Max  
Compatibility  
Mirror  
RAID  
View  
Press Enter to access the View and  
Configuration  
Details  
Configuration Details submenu.  
Set Memory  
Hot-plug in  
SRAT table  
Enables hot-replace and hot-add  
memory boards while the system is in  
operation.  
Yes  
No  
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106  
View Configuration Details  
The screen below appears when you select the View Configuration  
Details menu. This submenu allows you to view detailed information  
regarding the current memory configuration.  
Parameter  
Description  
Configuration  
Indicates the type of memory configuration set in  
Configure Memory RAS and Performance menu.  
Max Effective  
Size  
Indicates the maximum possible size of memory.  
Maximum effective memory size results when no spares  
are configured. The actual effective size will be calculated  
on the next system boot.  
Min Effective  
Size  
Indicates the minimum possible size of memory.  
Minimum effective memory size results when the largest  
DIMMs are used as spare. The actual effective size will be  
calculated on the next system boot.  
Capabilities  
The characteristics of the selected configuration  
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107  
Parameter  
Description  
Configuration  
Possible  
Indicates whether the selected configuration is possible  
with the current installed memory.  
If No is displayed, you may need to install more memory  
to meet the requirements of the selected configuration.  
Sparing  
Indicates whether the selected configuration supports  
sparing.  
Hot Replace  
Hot Add  
Indicates whether the selected configuration allow  
memory to be replaced while the system is running.  
Indicates whether the selected configuration allow  
memory to be added while the system is running.  
Board  
Indicates the board interleave for a chosen configuration.  
Interleave  
In mixed interleave, BIOS configures the best possible  
interleave for each memory range.  
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4 BIOS setup  
108  
View and Configure Memory Board #  
The screen below appears when you select the View and Configure  
Memory Board # menu. This submenu allows you to view memory  
board status and configure the memory boards in the server.  
Parameter  
Description  
Option  
Board Status  
Indicates the memory board status. The  
possible status include: Not Installed,  
Healthy, Failed, or Disabled.  
Healthy,  
Not Installed,  
Failed, or  
Disabled  
Retest Board  
Memory  
Enables or disables the retest of all  
DIMMs on the current memory board.  
When this parameter is set to Enabled,  
the DIMMs will be re-enabled after  
passing the test.  
Disabled  
Enabled  
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109  
Parameter  
Description  
Option  
Reserve Rank  
for Spare  
Enables or disables the BIOS to set aside  
the largest memory rank to server as  
spare. Refer to “To configure memory  
sparing” on page 168 for more details.  
Disabled  
Enabled  
When correctable errors on a bad rank  
surpasses the sparing threshold, it is  
replaced by a spare rank.  
DIMM Label  
(1A,1B, 2A, or  
2B) status table  
Indicates the DIMM and DIMM slot  
status.  
Not  
Installed,  
Installed,  
Installed/  
Partial, or  
Failed  
Devices  
The Devices menu allows you to examine and set system parameters  
for built-in devices.  
Press Enter to enter the submenu screen of the parameters shown in  
the screen below.  
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4 BIOS setup  
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IDE Controller  
The IDE Controller submenu lets you examine and set IDE controller-  
related parameters.  
Parameter  
Description  
Option  
Enable Serial  
ATA  
Enables or disables all channels of the  
Serial ATA controller.  
Enabled  
Disabled  
Primary Master  
Indicates the controller that is set as  
primary master.  
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111  
Mass Storage  
The Mass Storage submenu displays the status of the mass storage  
controller  
Parameter  
Description  
Option  
Enable  
On-board SCSI  
Enables or disables the onboard SCSI  
controller.  
Enabled  
Disabled  
Note: This parameter is grayed out if  
ROMB is enabled.  
RAID  
Activation Key  
Indicates if the RAID activation key is  
installed or not.  
Installed  
Not Installed  
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4 BIOS setup  
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LAN  
The LAN submenu displays the status of the local area network and lets  
you set the local area network parameters.  
Parameter  
Description  
Option  
Enable  
On-board NIC  
Enables or disables both channels of the  
embedded LAN.  
Enabled  
Disabled  
If Disabled, both channels of the  
embedded LAN are turned off and the  
device is inaccessible to the OS.  
Enable  
On-board NIC  
ROM  
Enables or disables the ROM for the  
onboard LAN.  
Enabled  
Disabled  
NIC 1 or 2 MAC  
Address  
Indicates the media access control of the  
system’s LAN controller.  
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113  
Video  
The Video submenu allows you to enable or disable the onboard video  
controller.  
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4 BIOS setup  
114  
USB  
The USB submenu allows you to enable or disable the onboard USB  
controller.  
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115  
Serial  
The Serial submenu lets you define the parameter settings for the  
system’s serial port.  
Parameter  
Description  
Option  
COM1 Enable  
Enables or disables the onboard serial  
port (COM 1).  
Enabled  
Disabled  
Address  
IRQ  
Set the base I/O address for the COM 1  
port.  
3F8  
2F8  
3E8  
2E8  
Set the interrupt request line for the  
COM 1 port.  
4
3
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116  
PCI  
The PCI submenu lets you enable or disable the ROM scan of a device  
installed in the selected PCI slot. It also enables or disables posting of a  
16-bit legacy ROM from the plug-in fiber channel card.  
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117  
Server Management  
The Server Management Configuration submenu lets you specify the  
appropriate settings for the system’s event handling function.  
The system event log enables you to record and monitor events that  
occur in the system (eg., system temperature changes, fan stops, over-  
temperature, over-voltage, fan failures, etc.).  
Parameter  
Description  
Option  
Console  
Press Enter to access the Console  
Redirection  
Redirection submenu.  
Flow Control  
SEL Logging  
Press Enter to access the FRU  
Information submenu.  
Press Enter to access the SEL Logging  
submenu.  
FRB  
Press Enter to access the FRB  
Information  
Information submenu.  
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4 BIOS setup  
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Parameter  
Description  
Option  
WOL Resume  
from S5  
Allows the system to be switched on  
by means of network signals.  
Enabled  
Disabled  
Reset on Fatal  
Error  
Enables system reboot if a fatal error  
occurs.  
Disabled  
Enabled  
Console Redirection  
The Console Redirection submenu lets you examine and set the COM1  
console redirection parameters for server management tasks over the  
serial port.  
Press Enter to access the COM1 Console Redirection submenu.  
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119  
FRU Information  
The FRU Information submenu lets you view the field replaceable unit  
parameters.  
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120  
SEL Logging  
The SEL Logging submenu lets you examine and set the system event  
log options. To clear the system event log, enable the Clear Log option.  
The option executes as soon as Save, Restore & Exit is peformed, then  
resets to Disabled.  
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121  
FRB Information  
The FRB Information submenu lets you examine and set the fault  
resilient boot options.  
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4 BIOS setup  
122  
Security  
The Security menu allows you to safeguard and protect the system  
from unauthorized use by setting up access passwords.  
Parameter  
Description  
Option  
Administrator  
Password  
Prevents unauthorized access to the  
BIOS setup utility.  
Not Installed  
Installed  
User Password  
Secures the system against unauthorized  
use. Once you set this password, you  
have to type it whenever you boot the  
system. User password is available only  
when an Administrator password is set.  
Not Installed  
Installed  
Set  
Press Enter to change the Administrator  
Administrator  
Password  
password.  
Set User  
Press Enter to change the User  
Password  
password.  
Password on  
Boot  
Select Enabled to activate security check  
during POST.  
Disabled  
Enabled  
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123  
To set a Administrator/User password  
1
2
3
Use the up/down keys to highlight a password parameter (Set  
Administrator Password or Set User Password) then press Enter.  
A password box will appear.  
Type a password then press Enter.  
The password may consist of up to seven alphanumeric characters  
(A-Z, a-z, 0-9).  
Retype the password to verify the first entry then press Enter  
again.  
After setting the password, the system automatically sets the  
chosen password parameter to Installed.  
To change the Administrator/User password  
1
Use the up/down keys to highlight either change password  
parameters (Change Administrator Password or Change User  
Password) then press Enter.  
2
3
4
Type the original password then press Enter.  
Type a new password then press Enter.  
Retype the password to verify the first entry then press Enter  
again.  
To remove the User password  
1
Use the up/down keys to highlight the Clear User Password  
parameter then press Enter.  
2
3
Enter the current password then press Enter.  
Press Enter twice without entering anything in the new and  
confirm password fields.  
After doing this, the system automatically sets the User password  
parameter to Not Installed.  
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4 BIOS setup  
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Save, Restore & Exit  
The Save, Restore & Exit menu displays the various options to quit from  
the BIOS setup. Highlight any of the exit options then press Enter.  
Parameter  
Description  
Save Changes and Exit  
Discard Changes and Exit  
Save Changes  
Saves changes made and close the BIOS setup.  
Discards changes made and close the BIOS setup.  
Saves changes made in the BIOS setup.  
Discards all changes made in the BIOS setup.  
Discard Changes  
Restore Defaults  
Loads the default settings for all BIOS setup  
parameters. Setup defaults are quite demanding  
in terms of resources consumption. If you are  
using low-speed memory chips or other kinds of  
low-performance components and you choose to  
load these settings, the system might not  
function properly.  
Save as user default  
Values  
Saves current values to be restored later.  
Restore User Default  
Values  
Restores previously saved user default values.  
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125  
Upgrading the BIOS  
The upgrade utility allows you to upgrade the BIOS in the flash  
memory. To prepare to upgrade the BIOS, you need to record the  
current BIOS settings and download the BIOS image file to a temporary  
folder on your hard drive or a USB flash memory device.  
Recording the current BIOS settings  
1
Run BIOS setup. See “Entering BIOS setup” on page 96.  
2
Write down the current settings in the BIOS setup utility.  
Downloading the BIOS image file  
Download the image file to a temporary folder on your hard drive or a  
USB flash memory device.  
Note: Review the instructions and release notes that are provided  
in the Readme file distributed with the BIOS image file before  
attempting a BIOS upgrade. The release notes contain critical  
information regarding jumper settings, specific fixes, or other  
information to complete the upgrade.  
To upgrade the BIOS:  
Follow the instructions in the Readme file that came with the BIOS  
upgrade. When the update completes, remove the bootable media  
from which you performed the upgrade.  
Note: Do not power down the system during the BIOS update  
process. The system will reset automatically when the BIOS update  
process is completed. You may encounter a CMOS checksum error  
or other problem after reboot. It this happens, shut down the  
system and boot it again. CMOS checksum errors require that you  
enter Setup, check your settings, save your settings, and exit  
Setup.  
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4 BIOS setup  
126  
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5 Troubleshooting  
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This chapter provides possible solutions for specific  
problems. If you cannot correct the problem,  
contact your local Acer representative or  
authorized dealer for assistance.  
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129  
Troubleshooting  
This chapter helps you identify and solve problems that might occur  
while you are using the system.  
For any issue, first ensure that you are using the latest firmware and  
files. In addition to the server firmware and files, make sure to update  
any drivers used for components you have installed in your system,  
such as video drivers, network drivers and SCSI drivers.  
If you are unable to resolve your server problems on your own, contact  
your dealer or local Acer representative for assistance.  
Resetting the system  
Before going through in-depth troubleshooting, attempt first to  
perform reset the system using one of the methods below.  
To do this  
Press  
Soft boot reset to clear the system memory and reload the  
operating system.  
Ctrl+Alt+Del  
Cold boot reset. Turn the system power off and then on.  
This clears system memory, restarts POST, reloads the  
operating system and halts power to all peripherals.  
Power off/on  
Problems following initial system installation  
Problems that occur at initial system startup are usually caused by an  
incorrect installation or configuration. Hardware failure is a less  
frequent cause. If the problem you are experiencing is with a specific  
software application, see "There is problem with the application  
software" on page 137.  
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5 Troubleshooting  
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First steps checklist  
DC power available at the wall outlet?  
Are the power supplies plugged in? Check the DC cable(s) on the  
back of the chassis and at the DC source.  
Are all cables correctly connected and secured?  
Is the processor fully seated in the socket on the mainboard?  
Are all standoffs in the proper location and not touching any  
components, causing a potential short?  
Are all expansion boards fully seated in their slots on the  
mainboard?  
Are all jumper settings on the mainboard correct?  
Are all jumper and switch settings on expansion boards and  
peripheral devices correct? If applicable, ensure that there are no  
conflicts - for example, two expansion boards sharing the same  
interrupt.  
Are all peripheral devices installed correctly?  
If the system has a hard disk drive, is it properly formatted or  
configured?  
Are all device drivers properly installed?  
Are the configuration settings made in BIOS setup correct?  
Is the operating system properly loaded? Refer to the operating  
system documentation.  
Did you press the system power button on the front panel to turn  
the server on (power indicator should be lit)?  
Is the system power cord properly connected to the system and  
plugged into an outlet for 200-240 V?  
Are all integrated components from the tested components lists?  
Check the tested memory, and chassis lists, as well as the supported  
hardware and operating system list.  
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131  
Hardware diagnostic testing  
This section provides a more detailed approach to identifying a  
hardware problem and locating its source.  
Caution! Before disconnecting any peripheral cables from the  
system, turn off the system and any external peripheral devices.  
Failure to do so can cause permanent damage to the system and/  
or the peripheral devices.  
1
Turn off the system and all external peripheral devices. Disconnect  
each of device from the system, except for the keyboard and the  
video monitor.  
2
3
Make sure the system power cord is plugged into a properly  
grounded DC outlet.  
Make sure your video display monitor and keyboard are correctly  
connected to the system. Turn on the video monitor. Set its  
brightness and contrast controls to at least two thirds of their  
maximum ranges (see the documentation supplied with your video  
display monitor).  
4
If the operating system normally loads from the hard disk drive,  
make sure there is no disc in the optical drive.  
5
6
Turn on the system. If the power indicator does not light, see  
“Power indicator does not light” on page 132.  
Verifying proper operation of key system lights  
of each mass storage device installed in the system. As each device is  
checked, its activity light should turn on briefly. Check if the HDD  
activity indicator lights briefly? If not, see “HDD activity indicator does  
not light.” on page 133.  
Confirming loading of the OS  
Once the system boots up, the operating system prompt appears on  
the screen. The prompt varies according to the operating system. If the  
operating system prompt does not appear, see "No Characters Appear  
on Screen" on page 137.  
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5 Troubleshooting  
132  
Specific problems and corrective actions  
The following contains specific problems that may arise during the use  
of your server. Possible solutions are listed for each problem.  
Power indicator does not light.  
Do the following:  
Make sure the power button on the front panel is turned on.  
Make sure the power cable is connected correctly.  
Make sure that the wall outlet has power. Test it by plugging  
another device.  
Remove all non-hot-plug expansion cards and see if the system  
boots. If successful, add the cards back in one at a time with a  
reboot between each addition.  
Make sure the memory board and memory modules comply with  
the system requirements.  
Make sure the memory modules have been populated according  
to the system requirements.  
Remove and reseat the memory board.  
Remove and reseat the memory modules.  
Make sure the CPU complies with the system requirements.  
Make sure the CPU is populated according to the system  
requirements.  
Remove and reseat the CPU.  
Make sure the chassis standoffs are installed only below mounting  
holes. Misplaced standoffs may have contact to the pins on the  
bottom of the mainboard and cause a short.  
Make sure the VRMs are plugged in and the pins are not bent.  
Server powers on but turns off often with fault light  
Do the following:  
Make sure the VRMs are plugged in and the pins are not bent.  
Make sure the memory boards are properly seated.  
Make sure the CPU is properly seated.  
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133  
Server boot does not complete POST  
Do the following:  
Make sure the VRMs are plugged in and the pins are not bent.  
Make sure the CPU is properly seated.  
Check the BIOS release notes to ensure the BIOS installed on the  
platform supports the stepping and the family of processors  
currently installed.  
Make sure the memory boards are populated according to system  
requirements.  
Server does not recognize all of the processors installed  
Do the following:  
Make sure the VRMs are plugged in and the pins are not bent.  
Make sure the CPU is properly seated.  
HDD activity indicator does not light.  
Do the following:  
Make sure the drive is not disabled in the BIOS setup utility.  
Make sure the drive’s power and data cables are connected  
correctly.  
Make sure the drive is compatible.  
Make sure you have not exceeded the power budget for the  
server.  
If using SCSI drives, make sure that each SCSI ID number is unique  
on the SCSI bus. See your drive documentation for details on  
setting the SCSI ID for your drives.  
If using a RAID configuration with SCSI drives, make sure the RAID  
card is installed correctly.  
If you have installed one or more hard drives in the system, do the  
following:  
Make sure the power and signal cables are connected correctly.  
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If using SCSI drives, check that relevant switches and jumpers on  
the hard drive and backplane board are set correctly.  
ODD (Optical disk drive) activity indicator does not light.  
Do the following:  
Make sure the power and signal cables are properly installed.  
Check that relevant switches and jumpers on the drive are set  
correctly.  
Check that drive is properly configured.  
Check that onboard IDE controller is enabled in the BIOS setup.  
ODD tray cannot be ejected.  
Insert the tip of a paperclip into the small hole on the ODD drive.  
Slowly pull the tray out from the drive until the tray is fully  
extended then remove the disc.  
ODD drive cannot read a disc.  
Do the following:  
Make sure you are using the correct type of disc.  
Make sure the disc is properly seated in the drive.  
Make sure the disc is unscratched.  
Make sure all cables are connected to the ODD.  
Hard drives are not recognized.  
Make sure the drive is not disabled in the BIOS setup.  
Make sure the drive is connected correctly and the power cable is  
plugged to the power supply.  
Make sure the drive is compatible.  
Make sure that you have not exceeded the power budget for the  
server.  
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135  
If using SCSI drives, verify that each SCSI ID numbers is unique on  
the SCSI bus. Refer to the drive documentation for details on  
setting the SCSI ID for your drives.  
If using IDE drives, verify that the master/slave settings are set  
correctly. Refer to the drive documentation for details on setting  
the master/slave settings.  
If using RAID configuration with SSCSI drives, make sure the RAID  
card is installed correctly.  
Bootable CD drive is not detected.  
Make sure the Boot settings in the BIOS setup utility is configured to  
allow the CD drive to be the first bootable device.  
New memory modules installed are not detected.  
Do the following:  
Make sure the memory modules are properly seated on the  
memory board’s DIMM slots.  
Make sure the memory modules comply with the system  
requirements.  
Make sure the memory modules have been populated according  
to the system requirements.  
External device connected to a USB connector does not work.  
Do the following:  
Reduce the number of external devices connected to a USB hub.  
Refer to the documentation that came with the device.  
Cannot connect to a server  
Make sure the network cable is securely attached to the correct  
connector at the system rear panel.  
Try a different network cable.  
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5 Troubleshooting  
136  
Make sure you are using the correct and the current drivers.  
Make sure the driver is loaded and the protocls are bound.  
No video but LED on the front panel indicates system is in reset mode  
Make sure the VRMs are plugged in and the pins are not bent.  
Replace the failed VRM.  
Problems with the network  
Network status indicator does not light.  
Do the following:  
Check the cabling and network equipment to make sure that all  
cables are properly connected.  
Reinstall the network drivers.  
Try another port or hub on the switch.  
Diagnostics pass but the connection fails.  
Make sure the network cable is securely attached.  
Make sure you specify the correct frame type in the NET.CFG file.  
The controller stopped working when an adapter was installed.  
Make sure the cable is connected to the port from the onboard  
network controller.  
Make sure the other adapter supports shared interrupts and your  
OS supports shared interrupts.  
Try reseating the adapter.  
The adapter stopped working without apparent cause.  
Try reseating the adapter first, then try a different slot if necessary.  
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137  
The network files driver may be corrupt or deleted. Delete and  
reinstall the drivers.  
Run the diagnostics.  
Network activity indicator does not light.  
Do the following:  
Make sure the correct network drivers are loaded on the system.  
Network might be idle. Try accessing the server.  
Server hangs when the drivers are loaded.  
Change the PCI interrrupt settings.  
There is problem with the application software.  
Do the following:  
Verify that the software is properly configured for the system.  
Refer to the software installation and operation documentation  
for instructions on setting up and using the software.  
Try a different version of the software to see if the problem is with  
the copy you are using.  
Make sure all cables are properly connected.  
If other software runs correctly on the system, contact your vendor  
about the defective software.  
No characters appear on the screen.  
Check the following:  
Is the keyboard functioning? Test it by turning the “Num Lock”  
function on and off to make sure the Num Lock light is  
functioning.  
Is the video monitor plugged in and turned on? If you are using a  
switch box, is it switched to the correct system?  
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138  
Are the brightness and contrast controls on the video monitor  
properly adjusted?  
Is the video monitor signal cable properly installed?  
Does this video monitor work correctly if plugged into a different  
system?  
Is the onboard video controller enabled in the BIOS setup?  
Remove all expansion cards and see if the system boots. If  
successful, add the cards back in one at a time with a reboot  
between each addition.  
Make sure the memory modules comply with the system  
requirements.  
Make sure the memory modules have been populated according  
to the system requirements.  
Remove and reseat the memory boards.  
Remove and reseat the memory modules.  
Make sure the CPU complies with the system requirements.  
Make sure the CPU is populated according to the system  
requirements.  
If you are using a video controller board, do the following:  
1
2
Verify that the video works using the onboard video controller.  
Verify that the video controller board is fully seated in the  
mainboard connector.  
3
4
Reboot the system for changes to take effect.  
If there are still no characters on the screen after you reboot the  
system and POST emits a beep code, write down the beep code  
you hear. This information is useful for your service representative.  
5
If you do not receive a beep code and characters do not appear,  
the video display monitor or video controller may have failed.  
Contact your service representative or authorized dealer for help.  
Characters are distorted or incorrect.  
Check the following:  
Are the brightness and contrast controls properly adjusted on the  
video monitor? Refer to the documentation that came with the  
video monitor.  
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139  
Are the video monitor’s signal and power cables properly  
connected.  
different system?  
System cooling fan do not rotate properly.  
If the system cooling fan is not operating properly, it is an indication of  
possible system component failure.  
Check the following:  
Is the power indicator lit? If not, see “Power indicator does not  
light.” on page 132 .  
Are any other front panel LEDs lit?  
Have any of the fan motors stopped? Use the server management  
subsystem to check the fan status.  
Have your fans speeded up in response to an overheating  
situation?  
Have your fans speeded up in response to a fan that has failed?  
Is the fan’s power connector properly connected to the  
mainboard?  
Is the front panel board cable connected to both the mainboard’s  
front panel board connector?  
Are the power supply cables properly connected to the  
mainboard?  
Are there any shorted wires caused by pinched cables or have  
power connector plugs been forced into power connector sockets  
the wrong way?  
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5 Troubleshooting  
140  
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Appendix A: Acer Altos R910  
rack installation guide  
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This appendix shows you how to set up the  
Altos R910 server in a rack mount configuration.  
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143  
Setting up the system rack  
Important! Observe the electrostatic discharge (ESD) precautions  
indicated on page 33 when perfoming the following procedures.  
Do not attempt the procedures described in the following sections  
unless you are a qualified technician.  
Equipment rack precautions  
Follow the rack manufacturer's safety and installation instructions for  
proper rack installation.  
The following additional rack safety installation measures should be  
considered:  
Anchor the equipment rack  
The equipment rack must be anchored to an unmovable suitable  
support to prevent the rack from falling over when one or more  
systems are fully extended out of the rack assembly. You must also  
consider the weight of any other devices installed in the rack  
assembly. The equipment rack must be installed according to the  
manufacturer's instructions.  
Main DC power disconnect  
You are responsible for installing an DC power disconnect for the  
entire rack unit. This main disconnect must be readily accessible,  
and it must be labeled as controlling power to the entire unit, not  
just to the system(s).  
Earth ground the rack installation  
To avoid the potential for an electrical shock hazard, the rack  
assembly itself must be suitably earth grounded, according to your  
local regional electrical codes. This typically will require the rack to  
have its own separate earth ground. We recommend you consult  
your local approved electrician.  
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144  
Appendix A: Acer Altos R910 rack installation guide  
Elevated operating ambient temperature  
The maximum operating temperature of the system is 35 °C (95°F).  
Careful consideration should be given to installing the system in  
an environment compatible with the 35 °C (95°F) maximum  
ambient temperature.  
Reduced airflow  
The amount of airflow required for the safe operation of the  
equipment should not be compromised when installing the system  
in a rack.  
Mechanical loading  
Exercise care when mounting the system in a rack to avoid any  
accidents.  
Circuit overloading  
Appropriate consideration should be given when connecting the  
supply circuit to the system to avoid any circuit overload. The  
system name plate rating should be used when addressing  
concerns about circuit overload.  
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145  
System rack installation  
The Altos R910 server system should be mounted into a rack cabinet. A  
rack rail and CMA (cable management arm) kit is available for  
installing system to a rack cabinet.  
The figure below shows the Altos R910 server in a rack-mount position.  
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146  
Appendix A: Acer Altos R910 rack installation guide  
Vertical mounting hole pattern  
The four vertical rails of the system rack contain mounting holes  
arranged in a manner shown in the figure below:  
The system occupies 4U in the rack. Count the U positions and hole  
numbers from the bottom up.  
The distance from the center of two holes with closer spacing to the  
center of the next pair is equivalent to 1U.  
Note: The unit of measurement used in this guide is "U"  
(1U = 1.75 inches or 44.45 mm). The total sum of the heights of all  
components in the rack measured in "U" cannot exceed the  
height of the rack. For more information, refer to the  
documentation that came with the system rack.  
When installing components, you must start your measurement from  
the center of the two holes with closer spacing. Otherwise, the screw  
holes on the component may not match those on the rack.  
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147  
Installing the system into the rack  
Caution! To minimize the chances of injuries, make sure that two  
or more people help in installing the server.  
To install the system into a four-post rack  
1
Remove the inner rails from the mounting rails.  
(1) Extend the inner rail from the mounting rail until the rail  
release latch clicks.  
(2) Depress the release latch (A) and slip the inner rail out (B).  
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148  
Appendix A: Acer Altos R910 rack installation guide  
(3) Do the same thing to the other mounting rail.  
Caution! To avoid personal injury, care should be taken when  
pressing the inner rail release latches and sliding the component  
into the rack.  
2
Attach the inner rails to both sides of the server.  
Please use screws that came with the rack-mount kit when  
attaching the inner rails to both sides of the server. If your system  
already has screws attached, please remove them.  
Note: Using screws other than those supplied in this rack-mount  
kit to attach the rails will void the warranty, Acer cannot be held  
responsible for any damage for incorrect installation.  
(1) Align the screw holes of the inner rail to the server screws (A).  
(2) Slide the rails to the left until the rails lock into place with an  
audible click (B).  
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149  
3
Install the mounting rails to the rack posts.  
(1) Determine the vertical position in the rack. Refer to “Vertical  
mounting hole pattern” on page 146 for more information.  
(2) Align and insert the mounting rail into the rack posts’  
mounting holes (A).  
(3) Make certain the proper mounting holes on the rack post are  
selected.  
(4) Use two metal screws to secure the front and rear mounting  
rail to the rack (B).  
(5) Do the same thing to the other mounting rail.  
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Appendix A: Acer Altos R910 rack installation guide  
(6) Fully extend the mounting rails on the rack.  
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151  
4
Install the server into the rack.  
Caution! To avoid personal injury, care should be taken when  
pressing the inner rail release latches and sliding the component  
into the rack.  
(1) Carefully align the inner rails attached to the server with the  
fully extended mounting rails on the rack.  
(2) Press the release latch on both sides of the server (A).  
(3) Insert the inner rails into the mounting rails, then push the  
server into the rack until you hear a click sound (B).  
(4) Secure the server to the rack using the two front panel  
thumbscrews (C).  
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5
Appendix A: Acer Altos R910 rack installation guide  
Attach the CMA (cable management arm) to the rear of the server.  
The CMA allows you to tie-wrap all cables to and from the system.  
As you slide the system in and out of the rack, the CMA collapses  
and extends, keeping the cables untangled and attached to the  
system.  
(1) Insert the smaller CMA extension into the rear of the left inner  
rail (A1).  
(2) Insert the larger CMA extension into the rear of left mounting  
rail (A2).  
(3) Insert the CMA extension connector into the rear of the right  
mounting rail (B1).  
(4) Insert the CMA arm connector into the blue plastic cutout on  
the CMA extension connector (B2).  
(5) Attach the cable clips into the appropriate mounting holes in  
the CMA (C).  
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(6) Connect the power, peripheral and networking cables into  
their appropriate ports.  
Refer to “Connecting peripherals” on page 26 for detailed  
instructions.  
(7) Route all cables through the cable clips.  
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Appendix A: Acer Altos R910 rack installation guide  
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Appendix B: Memory  
configuration options  
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This chapter provides details on how to configure  
the system memory boards in either a redundant or  
non-redundant configuration. Recommended  
memory board and DIMM installation order and  
DDR2 DIMM population order tables are also  
included.  
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157  
Introduction  
The system supports installation of up to four memory boards to the  
mainboard. Memory boards connect to the mainboard through the x16  
PCI Express slots or memory board slots A, B, C, and D (refer to  
“Mainboard” on page 17 for the location of the memoy board slot).  
The memory board is equipped with four DIMM slots that support two  
or DIMM 2A or 2B). Each DIMM slot supports 512 MB, 1 GB, 2 GB or 4  
GB DDR2-400 MHz (PC2-3200) registered ECC memory modules.  
Important: DDR2 DIMM modules on each memory board must be  
installed in pairs. Each pair is referred to as a bank. A bank may  
consist of one rank (a pair of single-channel DIMMs) or two ranks (  
a pair of dual-channel DIMMs).  
When using dual-channel memory mode, use the same type and  
size DDR2 DIMM modules and follow the “DIMM module  
population order” on page 159 to ensure that you get dual-  
channel memory performance.  
The memory boards can be configured in a redundant or non-  
redundant configuration. Memory boards configured using RAID or  
mirroring are in redundant configuration. If a memory board that is  
configured in a redundant configuration has a DIMM or memory board  
fault, the memory board and/or DIMM containing the fault can be  
removed and replaced while the system is powered on (See page 51 for  
detailed instructions on how to hot-remove and hot-replace memory  
boards). Memory boards that are configured in a non-redundant  
configuration (including memory boards configured with spare  
memory) must not be removed while the system is powered on (Refer  
to page 69 for detailed instructions on how to remove and replace  
memory boards.).  
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Appendix B: Memory configuration options  
158  
Installation and population order  
Memory board installation order  
The table below lists the suggested memory board installation order.  
Installation order  
Memory mirroring Memory RAID  
configuration configuration  
Memory  
board  
slot  
Normal  
configuration  
A
B
C
D
1
2
3
4
Set 1  
Note: Requires  
installation of four  
memory boards with  
equal memory capacity.  
Set 2  
Note: Requires installation  
of two or four sets of  
memory boards, paired as  
sets of two. Each memory  
board in a set must have  
same amount of memory  
board installed.  
DIMM module installation order  
The table below lists the suggested DIMM module installation for a  
memory board:  
Bank 1  
DIMM 1B  
Bank 2  
DIMM 2B  
DIMM 1A  
512 MB  
1 GB  
DIMM 2A  
512 MB  
1 GB  
2 GB  
2 GB  
4 GB  
4 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
2 GB  
2 GB  
2 GB  
2 GB  
4 GB  
4 GB  
4 GB  
4 GB  
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159  
DIMM module population order  
The tables below list the suggested DDR2 DIMM module population  
for normal configuration.  
Population with one memory board  
Memory board A  
1A/1B 2A/2B  
2 x 512 MB  
Memory board B  
1A/1B 2A/2B  
Memory board C  
1A/1B 2A/2B  
Memory board D  
Total  
Memory  
1A/1B  
2A/2B  
1 GB  
2 GB  
2 GB  
4 GB  
4 GB  
8 GB  
8 GB  
16 GB  
2 x 512 MB 2 x 512 MB  
2 x 1 GB  
2 x 1 GB  
2 x 2 GB  
2 x 2 GB  
2 x 4 GB  
2 x 4 GB  
2 x 1 GB  
2 x 2 GB  
2 x 4 GB  
Population with two memory boards  
Memory board A  
1A/1B 2A/2B  
2 x 512 MB  
2 x 512 MB 2 x 512 MB 2 x 512 MB 2 x 512 MB  
Memory board B  
1A/1B 2A/2B  
2 x 512 MB  
Memory board C  
1A/1B 2A/2B  
Memory board D  
Total  
Memory  
1A/1B  
2A/2B  
2 GB  
4 GB  
4 GB  
8 GB  
8 GB  
16 GB  
16 GB  
32 GB  
2 x 1 GB  
2 x 1 GB  
2 x 2 GB  
2 x 2 GB  
2 x 4 GB  
2 x 4 GB  
2 x 1 GB  
2 x 1 GB  
2 x 2 GB  
2 x 2 GB  
2 x 4 GB  
2 x 4 GB  
2 x 1 GB  
2 x 2 GB  
2 x 4 GB  
2 x 1 GB  
2 x 2 GB  
2 x 4 GB  
Population with four memory boards  
Memory board A  
1A/1B 2A/2B  
2 x 512 MB  
2 x 512 MB 2 x 512 MB 2 x 512 MB 2 x 512 MB 2 x 512 MB 2 x 512 MB 2 x 512 MB 2 x 512 MB  
Memory board B  
1A/1B 2A/2B  
2 x 512 MB  
Memory board C  
1A/1B 2A/2B  
2 x 512 MB  
Memory board D  
Total  
Memory  
1A/1B  
2 x 512 MB  
2A/2B  
4 GB  
8 GB  
2 x 1 GB  
2 x 1 GB  
2 x 2 GB  
2 x 2 GB  
2 x 4 GB  
2 x 4 GB  
2 x 1 GB  
2 x 1 GB  
2 x 2 GB  
2 x 2 GB  
2 x 4 GB  
2 x 4 GB  
2 x 1 GB  
2 x 1 GB  
2 x 2 GB  
2 x 2 GB  
2 x 4 GB  
2 x 4 GB  
2 x 1 GB  
2 x 1 GB  
2 x 2 GB  
2 x 2 GB  
2 x 4 GB  
2 x 4 GB  
8 GB  
2 x 1 GB  
2 x 2 GB  
2 x 4 GB  
2 x 1 GB  
2 x 2 GB  
2 x 4 GB  
2 x 1 GB  
2 x 2 GB  
2 x 4 GB  
2 x 1 GB  
2 x 2 GB  
2 x 4GB  
16 GB  
16 GB  
32 GB  
32 GB  
64 GB  
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Appendix B: Memory configuration options  
160  
DIMM population with sparing  
The tables below list the suggested DDR2 DIMM module population  
for memory sparing configuration.  
Population with one memory board  
Memory board A Memory board B Memory board C Memory board D  
Total Memory  
Physical Detected  
memory by OS  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
2 x  
512 MB  
(Sparing)  
2 x  
512 MB  
2 GB  
1 GB  
2 x 1 GB  
(Sparing)  
2 x 1 GB  
2 x 2 GB  
4 GB  
8 GB  
8 GB  
16 GB  
2 GB  
4 GB  
4 GB  
12 GB  
2 x 2 GB  
(Sparing)  
2 x 4 GB  
(Sparing)*  
2 x 4 GB  
(Sparing)*  
2 x 4 GB  
* Only 4GB of memory installed in DIMM 1A/1B slots will be reserved as spare DIMMs, one  
rank from each dual-rank DIMM.  
Population with two memory boards  
Memory board A  
Memory board B Memory board C Memory board D  
Total Memory  
Physical Detected  
memory by OS  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
2 x  
512 MB  
(Sparing)  
2 x  
2 x  
2 x  
512 MB  
512 MB 512 MB  
(Sparing)  
4 GB  
2 GB  
2 x 1 GB  
(Sparing)  
2 x 1 GB 2 x 1 GB  
(Sparing)  
2 x 1 GB  
2 x 2 GB  
2 x 4 GB  
2 x 4 GB  
8 GB  
4 GB  
8 GB  
8 GB  
24 GB  
2 x 2 GB  
(Sparing)  
2 x 2 GB 2 x 2 GB  
(Sparing)  
16 GB  
16 GB  
32 GB  
2 x 4 GB  
(Sparing)*  
2 x 4GB  
(Sparing)*  
2 x 4 GB  
(Sparing)*  
2 x 4 GB 2 x 4GB  
(Sparing)*  
* Only 4GB of memory installed in DIMM 1A/1B slots will be reserved as spare DIMMs, one  
rank from each dual-rank DIMM.  
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161  
Population with four memory boards  
Memory board A Memory board B Memory board C Memory board D  
Total Memory  
Physical Detected  
memory by OS  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
2 x  
512 MB  
(Sparing)  
2 x  
2 x  
2 x  
2 x  
2 x  
2 x  
2 x  
512 MB  
512 MB 512 MB  
(Sparing)  
512 MB 512 MB  
(Sparing)  
512 MB 512 MB  
(Sparing)  
8 GB  
4 GB  
2 x 1 GB  
(Sparing)  
2 x 1 GB 2 x 1 GB  
(Sparing)  
2 x 1 GB 2 x 1 GB  
(Sparing)  
2 x 1 GB 2 x 1 GB  
(Sparing)  
2 x 1 GB  
2 x 2 GB  
16 GB  
32 GB  
32 GB  
64 GB  
8 GB  
2 x 2 GB  
(Sparing)  
2 x 2GB 2 x 2 GB  
(Sparing)  
2 x 2GB 2 x 2 GB  
(Sparing)  
2 x 2 GB 2 x 2 GB  
(Sparing)  
16 GB  
16 GB  
32 GB  
2 x 4 GB  
(Sparing)*  
2 x 4 GB  
(Sparing)*  
2 x 4 GB  
(Sparing)*  
2 x 4 GB  
(Sparing)*  
2 x 4 GB  
(Sparing)*  
2 x 4 GB 2 x 4 GB  
(Sparing)*  
2 x 4 GB 2 x 4 GB  
(Sparing)*  
2 x 4 GB 2 x 4 GB  
(Sparing)*  
2 x 4 GB  
* Only 4GB of memory installed in DIMM 1A/1B slots will be reserved as spare DIMMs, one  
rank from each dual-rank DIMM.  
DIMM population with mirroring  
The tables below list the suggested DDR2 DIMM module population  
for memory mirroring configuration.  
Population with two memory boards  
Memory board A Memory board B Memory board C Memory board D  
Total Memory  
Physical Detected  
memory by OS  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
2 x  
512 MB  
2 x  
512 MB  
(Mirror)  
2 GB  
4 GB  
1 GB  
2 GB  
2 x  
512 MB  
2 x  
2 x  
2 x  
512 MB  
512 MB 512 MB  
(Mirror) (Mirror)  
2 x 1 GB  
2 x 1 GB  
(Mirror)  
4 GB  
2 GB  
4 GB  
4 GB  
8 GB  
8 GB  
16 GB  
2 x 1 GB 2 x 1 GB 2 x 1 GB 2 x 1 GB  
(Mirror) (Mirror)  
8 GB  
2 x 2 GB  
2 x 2 GB  
(Mirror)  
8 GB  
2 x 2 GB 2 x 2 GB 2 x 2 GB 2 x 2 GB  
(Mirror) (Mirror)  
16 GB  
16 GB  
32 GB  
2 x 4 GB  
2 x 4 GB  
(Mirror)  
2 x 4 GB 2 x 4 GB 2 x 4 GB 2 x 4 GB  
(Mirror) (Mirror)  
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Appendix B: Memory configuration options  
162  
Population with four memory boards  
Memory board A Memory board B Memory board C Memory board D  
Total Memory  
Physical Detected  
memory by OS  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
2 x  
512 MB  
2 x  
512 MB  
(Mirror)  
2 x  
512 MB  
2 x  
512 MB  
(Mirror)  
4 GB  
8 GB  
2 GB  
4 GB  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
(Mirror) (Mirror)  
(Mirror) (Mirror)  
2 x 1 GB  
2 x 1 GB  
(Mirror)  
2 x 1 GB  
2 x 1 GB  
(Mirror)  
8 GB  
4 GB  
2 x 1 GB 2 x 1 GB 2 x 1 GB 2 x 1 GB 2 x 1 GB 2 x 1 GB 2 x 1 GB 2 x 1 GB  
16 GB  
16 GB  
32 GB  
32 GB  
64 GB  
8 GB  
(Mirror) (Mirror)  
(Mirror) (Mirror)  
2 x 2 GB  
2 x 2 GB  
(Mirror)  
2 x 2 GB  
2 x 2 GB  
(Mirror)  
8 GB  
2 x 2 GB 2 x 2 GB 2 x 2 GB 2 x 2 GB 2 x 2 GB 2 x 2 GB 2 x 2 GB 2 x 2 GB  
16 GB  
16 GB  
32 GB  
(Mirror) (Mirror)  
(Mirror) (Mirror)  
2 x 4 GB  
2 x 4 GB  
(Mirror)  
2 x 4 GB  
2 x 4 GB  
(Mirror)  
2 x 4 GB 2 x 4 GB 2 x 4 GB 2 x 4 GB 2 x 4 GB 2 x 4 GB 2 x 4 GB 2 x 4 GB  
(Mirror) (Mirror)  
(Mirror) (Mirror)  
DIMM population with RAID  
Population with four memory boards  
Memory board A Memory board B Memory board C Memory board D  
Total Memory  
Physical Detected  
memory by OS  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
1A/1B  
2A/2B  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
(Parity)  
4 GB  
8 GB  
3 GB  
6 GB  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
2 x  
512 MB  
(Parity)  
2 x  
512 MB  
(Parity)  
2 x 1 GB  
2 x 1 GB  
2 x 1 GB  
2 x 1 GB  
(Parity)  
8 GB  
6 GB  
2 x 1 GB 2 x 1 GB 2 x 1 GB 2 x 1 GB 2 x 1 GB 2 x 1 GB 2 x 1 GB 2 x 1 GB  
16 GB  
16 GB  
32 GB  
32 GB  
64 GB  
12 GB  
12 GB  
24 GB  
24 GB  
48 GB  
(Parity)  
(Parity)  
2 x 2 GB  
2 x 2 GB  
2 x 2 GB  
2 x 2 GB  
(Parity)  
2 x 2 GB 2 x 2 GB 2 x 2 GB 2 x 2 GB 2 x 2 GB 2 x 2 GB 2 x 2 GB 2 x 2 GB  
(Parity)  
(Parity)  
2 x 4 GB  
2 x 4 GB  
2 x 4 GB  
2 x 4 GB  
(Parity)  
2 x 4 GB 2 x 4 GB 2 x 4 GB 2 x 4 GB 2 x 4 GB 2 x 4 GB 2 x 4 GB 2 x 4 GB  
(Parity) (Parity)  
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163  
Memory modes  
The server supports several memory features that allow flexibility in  
performance, redundancy, and ability to upgrade. The system BIOS can  
be configured as follows:  
Maximum compatibility  
Maximum performance  
Memory sparing  
Memory RAID  
Memory mirroring  
Only one of these memory modes can be selected at one time and the  
BIOS defaults to maximum performance mode. For non-redundant  
modes, support is also included for memory sparing, where a portion  
of each memory board is reserved for failover.  
The table below lists the memory hot-plug support under different  
memory modes.  
Memory  
Hot-plug  
Operation  
Maximum  
Compatibility  
Maximum  
Performance  
Memory  
Mirroring  
Memory  
RAID  
Hot-add  
Supported  
Supported  
Supported  
Hot-replace  
Hot-upgrade  
Supported  
Supported  
Memory boards configured using RAID or mirroring are in redundant  
mode. If a memory board that is configured in a redundant mode has a  
DIMM or memory board fault, the memory board and/or DIMM  
containing the fault can be hot-removed or hot-replaced while the  
system is powered on.  
Hot-replace means you can replace a memory board with another  
memory board of identical size. This operation is supported in memory  
RAID and memory mirroring modes.  
Hot-add means you can add a memory board to a previously  
unoccuppied slot. This requires OS support and is supported in  
maximum compatibility and memory mirroring modes.  
Hot-upgrade means you can replace an existing memory board with a  
memory board that contains more memory capacity. This requires OS  
support and is supported by the memory RAID mode only.  
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Appendix B: Memory configuration options  
164  
Maximum compatibility  
Maximum compatibility provides the most flexibility with DIMMs and  
memory boards. With this configuration mode, you can hot-add  
board. This memory mode is one-way interleaved and has the lowest  
performance among the supported configurations.  
To configure memory to maximum compatibility:  
1
Do any of the following:  
Run BIOS setup. See “Entering BIOS setup” on page 96.  
- or -  
a During system bootup, enter the System Options Menu. See  
“System options menu” on page 90.  
b
Use the up and down arrow keys to select BIOS Setup Utility,  
then press Enter. The BIOS main menu displays on the  
monitor.  
2
3
Use the up and down arrow keys to select the Memory menu,  
then press Enter. The Memory menu appears.  
Use the up and down arrow keys to select Configure Memory  
RAS and Performance, then press Enter. The Configure Memory  
RAS and Performance menu appears.  
4
Set the Desired Memory Configuration to either Maximum  
Compatibility.  
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165  
5
Select View Configuration Details.  
Make sure Configuration Possible indicates Yes. If the option  
indicates No, you may need to install more memory to meet the  
requirements of the selected configuration.  
6
7
Press F10 to save changes and exit.  
Press Y to confirm. The server reboots to activate the changes.  
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Appendix B: Memory configuration options  
166  
Maximum performance  
Maximum performance is the default memory configuration and  
provides the best performance. With four memory boards installed, the  
BIOS configures memory as four-way interleaved, across all memory  
boards. With less than four memory boards installed, the BIOS  
attempts to configure two-way interleaving. If memory cannot be  
interleaving. This memory mode allows sparing configuration but does  
not support any memory board hot-plug operations.  
To configure memory to maximum performance:  
1
Do either option below:  
Run BIOS setup. See “Entering BIOS setup” on page 96.  
- or -  
a During system bootup, enter the System Options Menu. See  
“System options menu” on page 90.  
b
Use the up and down arrow keys to select BIOS Setup Utility,  
then press Enter. The BIOS main menu displays on the  
monitor.  
2
3
Use the up and down arrow keys to select the Memory menu,  
then press Enter. The Memory menu appears.  
Use the up and down arrow keys to select Configure Memory  
RAS and Performance, then press Enter. The Configure Memory  
RAS and Performance menu appears.  
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167  
4
5
Set the Desired Memory Configuration to either Max  
Performance.  
Select View Configuration Details.  
Make sure Configuration Possible indicates Yes. If the  
option indicates No, you may need to install more memory to  
meet the requirements of the selected configuration.  
6
7
Press F10 to save changes and exit.  
Press Y to confirm. The server reboots to activate the changes.  
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Appendix B: Memory configuration options  
168  
Memory sparing  
Sparing allows for memory to be set aside to replace memory under  
use when a DIMM’s correctable error count has reached a specified  
threshold. Spared memory configurations do not provide redundant  
copies of memory and the system cannot continue to operate when an  
uncorrectable error occurs.  
The DIMMs on each memory board must be installed in pairs. Each pair  
is referred to as a bank. A bank may consist of one rank (a pair of  
single-sided DIMMs) or two ranks (a pair of double-sided DIMMs). You  
can refer to “Installing DIMMs” on page 73 for instructions on how to  
install a DIMM on a memory board.  
When the memory mode is set to maximum performance or maximum  
compatibility, the BIOS setup supports setting one rank aside to server  
as spare for each memory board. When the correctable error rate for a  
failing rank exceeds the error threshold for switching to spare, the  
contents of the failing rank are copied to the spare rank. At the  
completion of the copy, the failing rank is disabled and the spare rank  
is used in its place. The BIOS reports the failing rank with a SEL (system  
event log) event, updates the DIMM error LED on the memory board,  
and sends memory RAS (reliability, availability, and serviceability)  
commands to the BMC (baseboard management controller) to update  
the system memory state. The DIMMs with the failed rank are disabled  
on subsequent boots. The spare rank is no longer used for spare, but  
instead used as a system memory.  
When the BIOS setup is configured for sparing, the largest rank is  
chosen to serve as the spare. This ensures that the contents of any  
failing rank fit on the spare rank. The amount of the available memory  
in the system is reduced by the size of the spare rank. If only one rank  
is available on a memory board, the system BIOS does not configure  
this rank as a spare.  
The BIOS setup utility executes a memory test prior to configuring the  
memory in POST and when a memory board is inserted into the system  
during a memory hot-removal or hot-add operation.  
To configure memory sparing:  
1
Do either option below:  
Run BIOS setup. See “Entering BIOS setup” on page 96.  
- or -  
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169  
a
During system bootup, enter the System Options Menu. See  
“System options menu” on page 90.  
b
Use the up and down arrow keys to select BIOS Setup Utility,  
then press Enter. The BIOS main menu displays on the  
monitor.  
2
3
Use the up and down arrow keys to select the Memory menu,  
then press Enter. The Memory menu appears.  
Use the up and down arrow keys to select Configure Memory  
RAS and Performance, then press Enter. The Configure Memory  
RAS and Performance menu appears.  
4
5
Set the Desired Memory Configuration to either Max  
Performance or Maximum Compatibility.  
Select View Configuration Details.  
Make sure Configuration Possible indicates Yes. If the  
option indicates No, you may need to install more memory to  
meet the requirements of the selected configuration.  
Make sure that Sparing indicates Yes.  
6
7
Return to the Memory menu option and set the Sparing  
Threshold value from 1 through 15.  
Select View and Configure Memory Board X option (where X is  
the memory board that is being configured).  
Make sure that Board Status indicates Healthy.  
Set the Reserve Rank for Spare to Enabled.  
Press F10 to save changes and exit.  
8
9
10 Press Y to confirm. The server reboots to activate the changes.  
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Appendix B: Memory configuration options  
170  
Memory RAID  
If four memory boards with equal memory capacity are installed on the  
server, the system can be configured for Memory RAID. Memory RAID  
mode acts similar to RAID level 4, where data is written to three of the  
memory boards and the fourth is held in reserve for memory parity  
information.  
When one board fails, the memory subsystem operates in non-  
redundant mode. The data from the remaining three boards is used to  
reconstruct the data that was on the failed memory board. When the  
failed memory board location is hot-replace, the BIOS rebuilds the  
RAID by reconstructing the data that was on the previously failed  
memory board and writes the data to the newly installed board. When  
The BIOS sets the memory board RAID LED to indicate that the memory  
board is operating in the memory RAID mode.  
To configure memory RAID  
1
Do either option below:  
Run BIOS setup. See “Entering BIOS setup” on page 96.  
- or -  
a During system bootup, enter the System Options Menu. See  
“System options menu” on page 90.  
b
Use the up and down arrow keys to select BIOS Setup Utility,  
then press Enter. The BIOS main menu displays on the monitor.  
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171  
2
3
Use the up and down arrow keys to select the Memory menu,  
then press Enter. The Memory menu appears.  
Use the up and down arrow keys to select Configure Memory  
RAS and Performance, then press Enter. The Configure Memory  
RAS and Performance menu appears.  
4
5
Set the Desired Memory Configuration to RAID.  
Select View Configuration Details.  
Make sure Configuration Possible indicates Yes. If the option  
indicates No, you may need to install more memory to meet the  
requirements of the selected configuration.  
6
7
Press F10 to save changes and exit.  
Press Y to confirm. The server reboots to activate the changes.  
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Appendix B: Memory configuration options  
172  
Memory mirroring  
Memory mirror requires either two or four same size memory boards  
and provides redundancy at the cost of halving the effective memory  
size. The memory configuration allows for the hot-replacement of an  
existing board for a board containing an equal amount of memory or  
the hot-addition of two memory boards to a pair of empty memory  
board slots only.  
A pair of memory boards in memory mirror mode forms a redundant  
group. One of the memory boards is designated the primary image and  
the other the secondary image. For memory writes, the write request is  
issued to both boards. For memory reads, the read request is issued to  
the primary memory board. In the event of a detected uncorrectable  
error, the primary and secondary images switches with each other and  
the failed image cannot become the primary image again until the  
failed DIMMs have been replaced and the image re-built. The first  
redundant group consists of memory board A mirrored with memory  
board B. The second redundant group consists of memory board C  
mirror LED to indicate that the memory board is operating in the  
memoy mirror mode.  
To configure memory mirroring:  
1
Do either option below:  
Run BIOS setup. See “Entering BIOS setup” on page 96.  
- or -  
During system bootup, enter the System Options Menu. See  
a
“System options menu” on page 90.  
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173  
b
Use the up and down arrow keys to select BIOS Setup Utility,  
then press Enter. The BIOS main menu displays on the  
monitor.  
2
3
Use the up and down arrow keys to select the Memory menu,  
then press Enter. The Memory menu appears.  
Use the up and down arrow keys to select Configure Memory  
RAS and Performance, then press Enter. The Configure Memory  
RAS and Performance menu appears.  
4
5
Set the Desired Memory Configuration to Mirror.  
Select View Configuration Details.  
Make sure Configuration Possible indicates Yes. If the option  
indicates No, you may need to install more memory to meet the  
requirements of the selected configuration.  
6
7
Press F10 to save changes and exit.  
Press Y to confirm. The server reboots to activate the changes.  
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Appendix B: Memory configuration options  
174  
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Appendix C: Integrated SCSI  
hardware RAID  
configuration  
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This appendix shows you how to create a RAID  
volume with integrated SCSI hardware RAID.  
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177  
Configuring the integrated SCSI  
hardware RAID  
This section briefly shows how to create RAID with integrated SCSI  
hardware RAID.  
Starting integrated SCSI hardware RAID configuration utility  
To start Integrated SCSI Hardware RAID Configuration Utility, press  
<CTRL-G> when you see the RAID BIOS during POST. After POST  
finished, the Adapter Selection page will show on the screen. Click  
Start to launch the configuration menu.  
Loading factory default setting  
1
2
3
In the Configuration menu, select Adapter Properties. The  
current adapter settings appear.  
Change the setting of Set Factory Defaults from No to Yes, then  
click Submit.  
Press <Ctrl+Alt+De>l to reboot the server.  
Creating and Initialing a RAID Volume  
1
2
3
4
5
Launch the Configuration menu.  
Select Configuration Wizard.  
Select Add Configuration (default) and click Next.  
Select Custom Configuration (default) and click Next.  
Select the drives that you want to add into the array using the  
<Ctrl> key.  
6
7
After you select the drives, click Accept Array then Next.  
Select the RAID Level you want to use, create the logical volume by  
specifying the size at Select Size and click Accept to create the  
logical volume.  
8
After you create the logical volumes on all of the RAID volume,  
click Accept and Yes to save the configuration.  
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Appendix C: Integrated SCSI hardware RAID configuration  
178  
9
Click Yes to initialize the new logical drives. The logical drives will  
be listed.  
10 Click Home to go back to the configuration menu.  
11 Now you can reboot the system and install the Operating System.  
Select Exit and click Yes.  
12 Press <Ctrl+Alt+Del> to reboot the system.  
Assigning a hot spare disk  
1
2
3
4
Launch the Configuration menu.  
Select a free disk marked as Ready and listed under Physical Drives.  
Select Make Hotspare and click Go.  
Click Home to return to the Configuration menu. The disk will be  
marked as Hotspare in pink and listed under Physical Drives.  
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179  
cold-pluggable components 57  
configuring memory  
Index  
5.25-inch drive  
installing 60  
Numerics  
A
ARMC/3 module  
installing 77  
removing 77  
installing 39  
B
D
BIOS menus  
Devices 109  
IDE Controller 110  
LAN 112  
DVD drive  
Mass Storage 111  
PCI 116  
Serial 115  
USB 114  
Video 113  
Main 98  
F
Memory 103  
Configure Memory RAS and  
Performance 104  
Board # 108  
control buttons  
9
Processor 100  
Processor Information 102  
Save, Restore & Exit 124  
Security 122  
function  
9
changing password 123  
removing password 123  
Supervisor password 122  
User password 122  
H
installing 46  
Server Management 117  
Console Redirection 118  
FRB Information 121  
FRU Information 119  
SEL Logging 120  
HDD 45  
BIOS setup 89  
entering 96  
BMC module  
power supply 49  
system fan assembly 47  
hot-plug memory board 20  
installing 54  
installing 77  
removing 77  
LED indicators 21  
removing 53  
C
hot-plug PCI card  
installing 56  
center brace  
installing 40  
removing 40  
cold-plug  
removing 55  
hot-pluggable components 44  
memory board 69  
I
PCI card 76  
installing  
cold-plug memory board  
installing 71  
5.25-inch drive 60  
ARMC/3 module 77  
removing 70  
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180  
BMC module 77  
center brace 41  
cold-plug memory board 71  
CPU 64  
power cable 27  
power supply  
installing 50  
CPU air baffle 39  
DIMMs 73  
DVD drive 58  
front bezel 36  
HDD 46  
hot-plug memory board 54  
hot-plug PCI card 56  
memory board air baffle 43  
non-hot-plug PCI card 76  
power supply 50  
processor core VRM 68  
RAID activation key 80  
RAID BBU 85  
upgrade guidelines 62  
R
rack  
system fan assembly 48  
top cover 37  
internal components 16  
M
memory 51  
reconfiguring 76  
memory board  
cold-plug 52  
RAID cache  
hot-add 52  
removing 81  
hot-replace 52  
RAID configuration 175  
SCSI hardware RAID utility  
using SCSI hardware RAID utility  
177  
installation order 158  
replacement options 52  
memory board air baffle  
installing 43  
processor core VRM 67  
removing 42  
memory configuration 155  
memory modes 163  
maximum compatibility 164  
memory mirroring 172  
memory RAID 170  
memory sparing 168  
ARMC/3 module 77  
DIMMs 75  
N
non-hot-plug PCI card  
installing 76  
removing 76  
HDD 45  
hot-plug memory board 53  
hot-plug PCI card 55  
memory board air baffle 42  
non-hot-plug PCI card 76  
power supply 50  
processor core VRM 67  
RAID activation key 80  
RAID BBU 83  
O
opening the system 35  
installing center brace 41  
installing CPU air baffle 39  
installing memory board air baffle  
43  
installing the front bezel 36  
installing the top cover 37  
removing center brace 40  
removing CPU air baffle 38  
removing memory board air baffle  
42  
RAID cache 81  
system fan assembly 47  
top cover 36  
S
removing the front bezel 35  
setting up the system 25  
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preinstallation requirements 25  
specification  
BMC  
chipset  
graphic interface  
I/O ports  
Integrated Hardware RAID  
media storage  
memory subsystem  
networking  
OS  
PCI I/O  
power supply  
processor  
SCSI controller  
serial ATA port  
top cover  
5
3
5
5
4
4
3
5
cannot connect to  
135  
a
server  
6
5
135  
cannot eject DVD/CD tray 134  
136  
6
3
4
5
system fan  
storage devices  
6
installing 5.25-inch drive 60  
HDD LED no light 133  
initial system installation 129  
replacing DVD drive 58  
system boards 17  
hot-plug memory board 20  
mainboard 17  
SCSI backplane board 19  
SCSI backplane layout 19  
system fan assembly  
installing 48  
removing 47  
133  
system features  
system jumpers 22  
system memory  
3
server boot does not complete  
POST 133  
reconfiguring 76  
server turns off often 132  
system fans do not rotate 139  
resetting the system 129  
verifying key system lights 131  
turning off the system 30  
turning on the system 27  
power-on problems 28  
system options menu 90  
BIOS setup utility 94  
boot maintenance manager 93  
boot manager 92  
continue booting 91  
error manager 95  
system tour  
1
system upgrade 31  
ESD precautions 33  
U
upgrading the BIOS 125  
installation precautions 33  
post-installation instructions 34  
preinstallation instructions 33  
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182  
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