3Com TV Video Accessories DUA1800 0AAA04 User Manual

LINKBUILDER MSH  
CHASSIS  
USER GUIDE  
Part No. DUA1800-0AAA04  
Published September 1994  
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CONTENTS  
ABOUT THIS GUIDE  
About This Guide ix  
A Word About Safety ix  
Special Messages  
How to Use This Guide  
1 WHAT IS THE LINKBUILDER MSH?  
The LinkBuilder MSH 1-1  
The Backplane 1-5  
The Modules 1-8  
Power Supply Units (PSU) 1-8  
The Display Panel 1-9  
The Cable Support Tray 1-10  
2 INSTALLING THE LINKBUILDER MSH  
Introduction 2-1  
A Suitable Site For Installation 2-2  
Installing The Chassis 2-2  
Installation Into A 19 Inch Rack 2-4  
The Locking Bar 2-5  
Assembling The LinkBuilder MSH 2-6  
Safety Information 2-6  
The Power Supply Unit And Power Inlet Panel 2-8  
Installing The Power Supply Unit 2-9  
Removing The Power Supply Unit 2-12  
The Display Panel 2-15  
Removing The Display Panel 2-15  
The Thermal Management Unit 2-17  
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The Cable Support Tray 2-20  
Completing The Installation 2-23  
Network Cabling 2-23  
Power-up The LinkBuilder MSH 2-23  
Storing The User Guides 2-24  
Introduction 3-1  
Ethernet Modules 3-2  
Token Ring Modules 3-10  
FDDI Modules 3-13  
Handling Modules 3-15  
Blanking Plates 3-16  
Choosing Slots For Modules 3-17  
LinkBuilder MSH Modules 3-17  
Installing/Removing A Module 3-18  
Removing A Module 3-20  
LinkBuilder ECS Modules 3-21  
4 USING THE DISPLAY PANEL  
The LEDs 4-4  
Testing LEDs 4-5  
Resetting The LinkBuilder MSH 4-6  
Management 4-6  
The Four-button Keypad 4-6  
The RS232 Serial Port 4-7  
The Network Manager 4-7  
5 PROBLEM SOLVING  
Introduction 5-1  
Spares 5-2  
Spot Checks 5-2  
Cleaning 5-3  
Removing And Replacing Equipment 5-3  
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Fault Diagnosis Using The LEDs 5-4  
Obtaining Help 5-5  
Standards and Approvals A-1  
Safety A-1  
Environmental A-1  
Functional A-2  
BABT Approval A-2  
B TECHNICAL SPECIFICATION  
Display Panel - 3C18006 B-2  
375W Power Supply Unit - 3C18011 B-2  
525W Power Supply Unit - 3C18012 B-3  
Miscellaneous B-4  
Weight of blanking panels B-4  
Calculating Power Consumption C-1  
D PIN AND CIRCUIT ASSIGNMENTS  
Ethernet RJ45 - Pin Assignments D-1  
Ethernet Telco - Pin Assignments D-2  
Token Ring RJ45 - Pin Assignments D-4  
Ring-In and Ring-Out Pin Assignments D-4  
RS232 Serial Port - Pin Assignments D-5  
Status Input Connector D-5  
E ORDERING INFORMATION  
Product Numbers E-1  
Chassis Components E-1  
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Ethernet Products E-2  
Token Ring Products E-3  
FDDI Products E-3  
Suppliers E-4  
F TECHNICAL SUPPORT  
On-line Technical Services F-1  
3Com Bulletin Board Service (3ComBBS) F-1  
Ask3Com on CompuServe F-2  
3ComFacts Automated Fax Service F-2  
3Com Documentation on CD-ROM F-3  
Support from Your Network Supplier F-4  
Support from 3Com F-4  
Returning Products for Repair F-5  
INDEX  
RADIO FREQUENCY INTERFERENCE STATEMENTS  
FCC Statement  
CSA Statement  
1
1
Information To The User  
1
LIMITED WARRANTY  
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ABOUT THIS GUIDE  
About This Guide  
This guide is intended for use only by the following:  
the Network Administrator responsible for the management and  
maintenance of the network.  
the installation engineer responsible for installing hardware.  
This guide contains all the information you need to set up the  
LinkBuilder MSH (Multi-Services Hub) and describes how:  
the MSH works  
to install the chassis, its ancillary components and modules  
to identify problems and possible solutions to these problems.  
A Word About Safety  
Please pay careful attention to the Warning and Safety  
Information panels that appear throughout this user guide. These  
panels give information that will protect you and the MSH  
equipment.  
They are always accompanied by this symbol:  
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x
ABOUT THIS GUIDE  
Special Messages  
A special format indicates notes, cautions, and warnings. These  
messages are defined as follows.  
Notes call attention to important features or instructions.  
CAUTION: Cautions contain directions that you must follow to  
avoid immediate system damage or loss of data.  
WARNING: Warnings contain directions that you must follow for  
your personal safety. Follow all instructions carefully.  
Throughout this guide, italics are used to denote new terms or  
emphasis.  
How to Use This Guide  
The following list shows where to find specific information. Refer  
to the documentation roadmap in the front of this guide for  
information on related guides.  
If you are looking for:  
Turn to:  
Details of Multi-Services Hub functions and features, and add-on products Chapter One  
How to install the chassis and the ancillary items  
How to install and remove LinkBuilder MSH and ECS modules  
How to use the display panel and what you can do with it  
How to identify and resolve any problems  
Chapter Two  
Chapter Three  
Chapter Four  
Chapter Five  
Appendix A  
Appendix B  
Appendix C  
Appendix D  
Appendix E  
Appendix F  
Standards used in the development of the MSH  
Technical specifications for LinkBuilder MSH products  
MSH power consumption limits  
Connector pin assignments  
Ordering information for products mentioned in this user guide.  
How you can contact 3Com  
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WHAT IS THE LINKBUILDER  
MSH?  
1
This chapter introduces:  
The LinkBuilder MSH and the services it provides  
The modules  
A brief explanation of the display panel, power supply units and  
thermal management unit.  
WARNING: Installation and configuration of the MSH chassis,  
i.e., removal and replacement of modules, power supply units  
and other ancillary components must only be carried out by  
qualified personnel  
AVERTISSEMENT: L'installation et la configuration du châssis  
MSH, comme par exemple, l'enlèvement et le remplacement des  
modules, des fournitures électriques et des autres composants,  
doivent être effectués uniquement par un personnel qualifié.  
The LinkBuilder MSH  
The LinkBuilder MSH provides a central hub for network  
interconnection and management.  
There is a diagram of an MSH and key to the compnents overleaf.  
The basis of the MSH is the chassis, into which can be installed a  
series of media specific modules. At the heart of the chassis is the  
backplane onto which all modules connect. It is the backplane  
which allows communication between the network segments  
using the MSH. A locking bar fitted across the front of the MSH  
chassis prevents removal of modules and power supply units by  
unqualified personnel.  
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1-2  
CHAPTER 1: WHAT IS THE LINKBUILDER MSH?  
Power is supplied to the chassis via one or two power supply units  
and the chassis is kept cool with a thermal management unit.  
Your local interface with the MSH is via a display panel which for  
convenience may be installed at the front or rear of the chassis.  
This display panel provides simple local fault finding and  
management status information and an RS232 port for  
out-of-band management. Detailed management of the system is  
available via a remote management tool such as the ISOVIEW  
Network Manager.  
1
2
3
4
9
5
6
8
7
Figure 1-1 The LinkBuilder MSH  
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The LinkBuilder MSH  
1-3  
1 MSH Chassis - The 11-slot chassis that holds the backplane into  
which all components are installed. See The Chassis on page 1-4  
2 Display Panel - Can be fitted front or back. Provides your local  
interface to the control and management of the MSH. See The  
Display Panel on page 1-9.  
3 Power Supply Units - Distributes power to the other modules.  
One unit is essential for operation, two are recommended for  
resilience. See Power Supply Units (PSU) on page 1-8.  
4 Power Inlet Panel - Provides the power connection via two IEC  
sockets. See The Power Supply Unit And Power Inlet Panel on  
page 2-8.  
5 Thermal Management Unit - A fan unit that supplies cooling  
air to the modules. See The Thermal Management Unit (TMU) on  
page 1-10.  
and power supply units by unqualified personnel. See The Locking  
Bar on page 2-5.  
7 Documentation Holder - A useful place to store module user  
guides. See Storing The User Guides on page 2-24.  
8 Module Slot and Blanking Plate - There are eleven identical  
slots that can take one of a range of modules. Blanking plates  
that cover 1, 3 and 5 vacant slots are supplied. See Choosing Slots  
For Modules on page 3-17 and Blanking Plates on page 3-16.  
9 Module - One of a wide range available from 3Com. See The  
Modules on page 1-8.  
Packaged with the MSH chassis, but not shown on Figure 1-1:  
The Rack Mounting Kit - Consists of a pair of brackets that  
allow the MSH to be mounted into a 19 inch rack. See Installation  
Into A 19 Inch Rack on page 2-4.  
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1-4  
CHAPTER 1: WHAT IS THE LINKBUILDER MSH?  
Available to order, but not shown on Figure 1-1:  
The Cable Support Kit - Takes the weight of network cables and  
prevents strain on the connections. See The Cable Support Tray  
on page 1-10 and Appendix E for ordering information.  
The MSH components are explained more fully in the sections  
which follow.  
The Chassis  
The chassis has two versions. 3C18000 supports Ethernet and  
Token Ring: 3C18001 supports FDDI as well. Upgrade from  
3C18000 to 3C18001 is available. Ask your supplier for details.  
Either chassis has eleven slots offering identical functionality to a  
maximum of eleven modules if the unit is fully populated. Two  
identical slots on the left-hand side of the chassis can each hold a  
power supply unit (PSU). A power inlet panel located between the  
right-hand PSU slot (PSU 2) and the module slots provides two IEC  
sockets, one for each PSU. It is worth noting at this point that  
connectivity modules cannot be fitted into PSU slots, the PSU  
cannot be fitted into module slots and the power inlet panel  
cannot be moved from its position.  
The chassis is suitable for installation into a standard 19 inch rack  
system or stand-alone desk or shelf mounting and has been  
designed so that you may decide which face of the unit is the  
front. Blanking plates of various sizes are supplied to cover any  
unused slots whilst the unit is in operation.  
Underneath the chassis there is a storage position for holding up  
to four module user guides. We suggest that you use this as a  
way of keeping the useful information contained in the guides at  
your finger-tips.  
Fitted in the chassis and central to the operation of the MSH is the  
backplane.  
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The Chassis  
1-5  
The Backplane  
The backplane provides the following services to the MSH:  
Ethernet support via a medium speed CSMA/CD bus  
Token ring support via a flexible high speed bus  
FDDI support via a flexible high-speed bus (3C18001 or converted  
3C18000)  
Management via a separate management bus  
Power  
System control  
Ethernet Support  
The Ethernet bus has been designed to conform to the IEEE 802.3  
standard for Local Area Networks. It supports three individual  
paths which are tracked to all module slots. You can decide to  
which Ethernet bus a module connects thus allowing multiple  
segments within the one chassis..  
Bus 3  
Bus 2  
Bus 1  
ECS module  
with adappter  
MSH modules  
Figure 1-2 Ethernet backplane operation  
Figure 1-2 shows an ECS module fitted with a converter  
connecting into Bus E1 on the MSH Backplane, and MSH modules  
connecting to any of the three ethernet buses.  
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1-6  
CHAPTER 1: WHAT IS THE LINKBUILDER MSH?  
ECS modules can connect to any of the three buses, however, you  
should note that an ECS module attached to Buses E2 or E3 will  
not have full statistics gathering facilities. Note also that an ECS  
module should only be installed in slots 1 to 10 in the MSH  
chassis.  
Bus selection on MSH modules is controlled via link settings on  
the board or through a remote management tool such as  
Transcend software or using the front panel RS232 port.  
You will find further information about this subject in Chapter 3,  
The Modules on page 1-8 in this user guide and in the user guide  
that accompanies each module.  
Token Ring Support  
The MSH supports up to five individually managed token rings  
using a bus tracked to all slots in the chassis. Token rings are  
created using RingBuilder and MAU modules. Each RingBuilder  
has a local ring section number associated with it, set by switches  
on the RingBuilder or by the Management Module. Similarly all  
MAU modules have local ring section numbers. A RingBuilder  
combines all MAUs with local ring section numbers that match  
the RingBuilder's local ring section number into one logical token  
ring. Any MAUs with a local ring section number of zero, or one  
that does not match the local ring section numbers of any  
RingBuilder are left isolated as single, stand-alone token rings.  
The MSH supports tokens rings at both 4Mbps and 16Mbps but  
all modules in a local ring section must operate at the same  
speed.  
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The Chassis  
1-7  
.
Figure 1-3 Token ring backplane operation  
You will find further information about this subject in Chapter 3,  
The Modules on page 1-8 in this user guide and in the user guide  
that accompanies each module.  
FDDI Support  
The MSH chassis (3C18001) which is fitted with a FDDI  
backplane, supports three managed 100Mbs FDDI rings.  
Rings are created with an FDDI RingBuilder Module and one or  
more port cards (fiber, UTP or any combination of these up to ten  
modules). RingBuilder Modules may contain up to two FDDI  
Media Modules, which connect to external FDDI devices. Port  
cards associated with a RingBuilder Module must be to the left of  
that RingBuilder Module. A special FDDI interface on the  
backplane allows a LinkSwitch FDDI Module to communicate with  
the associated RingBuilder Module on its left. The user guide  
which accompanies your RingBuilder Module gives you a full  
description of how to deploy the FDDI modules in an MSH  
chassis. Management is through the MSH display panel RS232  
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1-8  
CHAPTER 1: WHAT IS THE LINKBUILDER MSH?  
management port, a remote manager using Telnet or an SNMP  
management application such as one of the 3Com Transcend  
range.  
The Modules  
The range of modules available for installation into the  
LinkBuilder MSH is constantly being extended. Please contact your  
local supplier for further information.  
If you already have a LinkBuilder ECS10 or ECS4, the modules  
that you use for this system can be easily adapted for installation  
into the MSH chassis. This is achieved by attaching a converter to  
the ECS module which will allow it to connect to the MSH  
backplane.  
ECS modules are also known as line cards.  
You will find further information about module functionality in  
Chapter 3, LinkBuilder MSH Modules on page 3-17 in this user  
guide.  
Power Supply Units (PSU)  
Two slots are provided within the MSH chassis for power supply  
units. The MSH can be configured with one PSU installed into  
the chassis. However with two PSUs installed, each contributes  
approximately half of the power requirement, enabling the load  
to be shared. This increases the reliability of the power supply  
units. Failure of one of the power supply units would result in the  
other unit taking over the full load, without any interruption to  
the operation of the MSH.  
See Appendix C for details of the use of the two different capacity  
PSUs and how to calculate power requirements for a particular  
MSH configuration.  
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The Display Panel  
1-9  
Power is supplied to the chassis via two IEC sockets (the top  
socket serves the left-hand PSU) on a fixed power inlet panel  
fitted in the chassis between the right-hand PSU slot (PSU 2), and  
the module slots. The two sockets provide resilience against  
power supply cable or fuse faults.  
The Display Panel  
The display panel provides the following features:  
Lamps Button  
The Lamps button allows you to carry out an LED test which  
shows you that all the LEDs on the display panel and on modules  
installed into the chassis, are working. If an LED on the display  
panel does not light, refer to Chapter 5 of this user guide; if it is a  
problem with a module LED, refer to the user guide that  
accompanies the product.  
Reset Button  
Pressing the Reset button restarts the MSH. To prevent an  
accidental reset of the modules, the Enter button on the  
four-button keypad must be pressed at the same time as the  
Reset button  
.You should only need to reset the MSH immediately after  
installation. It is advisable not to use the Reset button during  
normal operation, as this could cause loss of data.  
RS232 Port  
This is a 25-way D-Type connector to which you may connect a  
local management terminal directly or via a modem. Note that, in  
order to use this port, a LinkBuilder MSH Management Module  
must be installed into the chassis.  
The display panel also gives you simple fault finding with a line of  
comprehensive LEDs, which are explained in Chapters 4 and 5.  
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1-10  
CHAPTER 1: WHAT IS THE LINKBUILDER MSH?  
If you have a Management Module installed, you can access  
read-only information telling you how the chassis is set up. More  
details can be found in the user guide that accompanies the  
Management Module.  
For convenience, the display panel may be installed into the front  
of the MSH chassis (the face of the chassis with cable connections  
and module LEDs) or it may be fitted to the back of the chassis if  
you wish to have network connections and cables kept behind  
the MSH.  
The Thermal Management Unit (TMU)  
This is a fan unit which slides into the bottom of the MSH chassis  
and supplies cooling air to the modules by forced circulation. Each  
fan has its own failure detector. In the unlikely event of one of the  
fans in the unit failing, a Fan Fail LED located on the display panel  
at the top of the MSH chassis will light and a message will be sent  
to network management stations. If a fan does fail, you should  
contact your supplier immediately as the failure may lead to  
overheating and subsequent damage to the modules.  
Filters fitted over each fan, prevent dust and debris from entering  
the chassis. These should be cleaned at regular intervals.  
The Cable Support Tray  
We recommend that all external cables from the LinkBuilder MSH  
are provided with some form of strain relief. The cable support  
tray has been specifically designed for use with the MSH chassis.  
When fitted, the cable support tray also provides the correct  
clearance underneath the unit so that cooling air can freely  
circulate.  
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Management Of The LinkBuilder MSH  
1-11  
Management Of The LinkBuilder MSH  
You are advised to install a LinkBuilder Management Module into  
the MSH. This will enable you to more effectively manage the  
multiservice facilities of the MSH.  
There are four possible methods of management.  
If the MSH does not contain a Management Module:  
you have access to simple monitoring, using the LED indicators  
located on the display panel and on modules, and by manually  
setting links on the modules.  
If there is a Management Module installed in the MSH Chassis:  
Remote Network Management, for instance ISOVIEW Network  
Manager or Transcend applications for SunNet and HP  
OpenView Managers, is the most powerful method of  
management. It allows access to and control of a range of  
features, including error and traffic rate triggers.  
Using a local management terminal connected to the RS232  
port on the display panel provides a method of accessing a  
comprehensive set of management tools for out-of-band  
management.  
The 2-line x 24-character LCD panel displays read-only  
information detailing statistics, port traffic, version numbers  
etc. Refer to the user guides that accompany the Management  
Module.  
You will find further information in Management on page 4-6.  
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1-12  
CHAPTER 1: WHAT IS THE LINKBUILDER MSH?  
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INSTALLING THE LINKBUILDER  
MSH  
2
This chapter provides:  
An overview of the steps needed to install the MSH  
Details of how to install the chassis  
Details of how to install:  
a power supply unit  
the display panel  
the thermal management unit  
the rack/cable mounting kit  
WARNING: Maintenance operations described in this chapter  
must be carried out by qualified personnel only.  
AVERTISSEMENT: Les opérations de maintenance décrites dans  
ce chapitre doivent être effectuées uniquement par un personnel  
qualifié.  
Introduction  
We suggest that you carry out the following sequence of steps to  
install and set up the LinkBuilder MSH:  
1 If the MSH is to be installed on a new or extended network,  
ensure that all the network cabling has been set up and tested  
before starting the installation.  
2 Install the chassis, and at least one power supply unit and check  
that they are operating correctly.  
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2-2  
CHAPTER 2: INSTALLING THE LINKBUILDER MSH  
3 Install modules and a Management Module if you are using one,  
into the chassis, and check their operation  
4 Attach your network cabling to the modules you have installed.  
A Suitable Site For Installation  
Before you install the MSH, make sure that the location you have  
chosen is suitable. There should be:  
Adequate ventilation. The chassis has three sets of ventilation  
holes - one on the top of the chassis, one at the back and one  
underneath. Ventilation panels and the air-intake at the front of  
the fan tray must be free of obstructions at all times to allow  
adequate circulation of cooling air.  
Adequate clearance to allow for cable connections, viewing and  
use of display panel and LEDs, and installation and removal of  
modules.  
Access to a power supply with two sockets.  
No direct sources of electrical interference in the immediate area,  
for example, machinery, power lines, transmitters.  
No danger of condensation, liquids or excessive amounts of dust  
entering the chassis.  
Remember also that the MSH operates correctly in temperatures  
between 0°C and 40°C (32°F and 104°F).  
Installing The Chassis  
A pair of brackets for mounting the MSH are supplied with the  
chassis. The MSH can be:  
Fitted into a standard 19 inch rack system.  
Left as a stand-alone piece of equipment, for example, on a desk  
or shelf.  
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Introduction  
2-3  
If MSH chassis are mounted one above the other, there must be  
adequate space between them for cooling air to pass. When  
fitted, the cable support tray, which can be ordered from your  
local LinkBuilder supplier, provides the correct spacing between  
units. If you do not fit a cable support tray you should leave 1U  
between units. (The height of standard 19 inch rack mountings  
3
are measured in `U's. 1U is approximately 45 millimeters (1 / ”).)  
4
If you decide to install the chassis into a 19 inch rack, you can also  
determine which face of the chassis is the front. Throughout this  
user guide, we assume that the front of the chassis is that face  
which has the network connections and module LEDs. However,  
you may find that, for your set-up, it is more convenient to have  
all cable connections at the back of the unit.  
Fitting The Mounting Brackets  
Refer to Figure 2-1.  
Figure 2-1 Position of the Mounting Brackets (lefthand side view)  
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2-4  
CHAPTER 2: INSTALLING THE LINKBUILDER MSH  
There are two sets of holes on each side of the MSH chassis.  
These allow for fitting the mounting brackets to two different  
positions:  
If you decide to have the face of the chassis that takes the cable  
connections and shows module LEDs as the front, fit the brackets  
to the holes near this face.  
If you decide to have the face of the chassis that is clear of  
connections as the front, fit the brackets using the set of holes  
towards the rear face.  
If you decide on this configuration, the display panel above the  
module slots must be moved. Refer to The Display Panel on page  
2-15.  
1 Match the appropriate bracket with the holes on the side face of  
the MSH chassis.  
2 Locate the four slotted screws into the holes and tighten using a  
flat-tipped screwdriver.  
To remove the bracket, loosen the four screws, and lift it away.  
Store both brackets and screws safely for future use.  
Installation Into A 19 Inch Rack  
1 Fit the mounting brackets that are supplied with the chassis to the  
face which you have decided is the front of the chassis.  
2 Refer to the manufacturer's documentation that accompanies the  
19 inch rack for details of installation. If there is a door fitted to  
the rack, it is essential that there is adequate clearance between  
the door and the front of the MSH chassis to prevent damage to  
cables and connectors.  
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Introduction  
2-5  
The Locking Bar  
The MSH chassis is delivered with a locking bar fitted. Once the  
MSH is fully assembled and installed, you must refit this locking  
bar. This will prevent the removal and replacement of power  
supplies, modules etc. by unqualified personnel.  
Fitting The Locking Bar  
1 Position the locking bar so that its two captive, fixing screws  
align with holes in the thermal management unit. Note that for  
clarity, the captive screws are shown removed from the bar in  
Figure 2-2.  
2 Locate two small screws into the appropriate holes and tighten  
fully with a flat bladed screwdriver.  
To remove the locking bar, loosen two screws and remove bar.  
Figure 2-2 Installing the Locking Bar  
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2-6  
CHAPTER 2: INSTALLING THE LINKBUILDER MSH  
Assembling The LinkBuilder MSH  
WARNING: During installation and maintenance operations, the  
powered-up MSH must not be left unattended  
Safety Information  
WARNING: This equipment must be earthed. Disconnect both  
power leads before servicing.  
ATTENTION - Débrancher les 2 cordons avant entretien.  
The MSH cannot be powered from IT supplies. If your supplies  
are of the IT type, then the unit should be powered with 230V (2P  
+ T) via an isolation transformer ratio 1:1, with the secondary  
connection point labelled neutral, connected directly to earth.  
Impedance à la tierre  
The MSH operates under SELV conditions (Safety Extra Low  
Voltage) according to IEC 950, the conditions of which are  
maintained only if the equipment to which it is connected is also  
operating under SELV.  
The power inlet panel is an integral part of the MSH chassis. Do  
not make any attempt to remove it. If you suspect a problem is  
related to the panel, please contact your supplier.  
The Power Lead - General1  
The power lead must be approved for the country where it will be  
used.  
The appliance coupler (that is the connector to the device itself -  
not the wall plug), must have a configuration for mating with a  
EN 60320/IEC320 appliance inlet (Standard Sheet C14).  
The Power Lead - USA and Canada  
The power lead must be UL-listed and CSA-certified.  
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Safety Information  
2-7  
The minimum specifications for the flexible lead are:  
- No. 18 AWG  
- Type SV or SJ  
- 3-conductor  
The power lead must have a rated current capacity of at least  
10A.  
The attachment plug must be an earth-grounding type with a  
NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V)  
configuration.  
The Power Supply Plug  
If the power supply plug is unsuitable and you have to replace it,  
you may find that the color coding for the replacement power  
connector differs from the scheme used on the original  
connector. Connect the power supply wire from the MSH  
according to the following scheme:  
Brown wire to the Live (Line) plug terminal which may be  
marked with the letter L or colored red.  
Blue wire to the neutral plug terminal which may be marked  
with the letter N or colored black.  
Yellow/Green wire to the Earth (Ground) plug terminal which  
may be marked with the letter E or the earth symbol  
colored green/yellow.  
or  
WARNING: It is essential that the power plugs of the final  
installation remain nearby and easily accessible.  
ATTENTION - Il est essentiel que la prise principale de  
l'installation finale soit située à proximité et facilement accessible.  
The MSH is delivered with one power supply unit (PSU). It will  
operate with one unit installed, but two units will provide a  
resilient power supply in the unlikely event of a failure of one unit.  
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2-8  
CHAPTER 2: INSTALLING THE LINKBUILDER MSH  
The Power Supply Unit And Power Inlet Panel  
We recommend that you install two units. Further power supply  
units are available from your LinkBuilder supplier: see Appendix E  
Ordering Information. See Appendix C for details of configuring  
resilient supplies and calculating supply requirements.  
One PSU installed into the MSH chassis can provide up to 375W  
or 525W of power (maximum- depending on which PSU was  
purchased), allowing the use of various types and numbers of  
modules.  
With two Units installed, each contributes approximately half of  
the power requirement of the chassis. This enables the load to be  
shared, increasing the reliability of the PSUs. Failure of one of the  
PSUs would result in the other unit taking over the full load,  
without any interruption to the operation of the MSH.  
To ensure the operation of a resilient power supply in the MSH  
chassis, you are advised to follow the instructions in Appendix C  
and calculate total power and current consumptions before  
installing the modules.  
Power is supplied to the chassis via two IEC sockets on the power  
inlet panel which is located between the right-hand PSU slot (PSU  
2) and the first module slot. The top IEC socket supplies power to  
the left-hand PSU (PSU 1), the lower socket supplies to the  
right-hand PSU (PSU 2). The unit does not have an ON/OFF  
switch, so it is isolated from power by disconnecting the  
appropriate power supply cable. The power inlet panel also  
contains two replaceable fuses: see the section entitled Replacing  
The Power Supply Fuses.  
The MSH PSU features automatic voltage selection according to  
the supply that you are using.  
A power lead terminated at both ends is supplied with the  
chassis. Refer to the Safety Information on the previous pages.  
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The Power Supply Unit And Power Inlet Panel  
2-9  
Installing The Power Supply Unit  
We recommend that, if a single power supply unit is to be used  
to power the MSH, the power supply unit should be installed into  
the slot at the far left of the chassis. This position optimizes  
ventilation within the chassis. MSH chassis are shipped without a  
blanking plate covering this slot.  
If you are installing a second power supply unit, it can be inserted  
without powering down the MSH (this is known as hot insertion).  
This will not cause any damage to your equipment, but packets of  
data passing through the unit at the time of insertion could be  
corrupted.  
WARNING: One PSU blanking plate is supplied. If you only have  
one PSU installed, the adjacent vacant slot must be covered with  
the blanking plate to allow cooling air to be directed onto the  
installed PSU.  
Hot insertion or removal of modules and/or PSUs may result in  
code corruption in modules which contain microprocessors (e.g.  
management or bridge modules). In the unlikely event that this  
occurs, carry out a reset operation by depressing the `Enter' and  
`Reset' buttons on the display panel simultaneously. The affected  
modules will then resume their operational state.  
We recommend that you use the following steps to install the  
power supply unit. If you are hot inserting a second power supply  
unit, ignore the first step.  
1 Disconnect the power supply cable(s) from the IEC socket(s) on  
the power inlet panel to ensure the MSH is powered down.  
2 Undo two screws securing the locking bar and lift it away from  
chassis.  
3 The chassis offers two possible positions for power supply units;  
the two left-most slots in the chassis. When a second power  
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2-10  
CHAPTER 2: INSTALLING THE LINKBUILDER MSH  
supply unit is to be installed into the chassis, the blanking plate  
covering the remaining power supply unit slot must be removed.  
See Blanking Plates on page 3-16.  
4 Orientate the power supply unit so that the ejector showing the  
part number is at the top and the 11 way DIN connectors are  
nearest to the unit. See Figure 2-3.  
Figure 2-3 Inserting the PSU (3C18011 shown)  
5 Raise the ejectors at the top and bottom of the PSU to the open  
position. See Figure 2-4. With the unit located in the slot runners,  
guide the power supply unit into the chassis until the hook on the  
top of the ejector locates under the edge of the chassis. See  
Figure 2-4. Ensure that the ejector at the bottom of the PSU is in a  
similar position.  
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The Power Supply Unit And Power Inlet Panel  
2-11  
Figure 2-4 Locking the PSU in position  
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2-12  
CHAPTER 2: INSTALLING THE LINKBUILDER MSH  
6 Simultaneously, press the ejector flaps firmly down into the closed  
position. See Figure 2-4. Check that the module has been  
properly seated by placing both your thumbs on the front panel  
and firmly pushing the module home. Check that the module  
front panel is flush with the chassis and surrounding modules.  
7 Using a suitable screwdriver, tighten the single security screw that  
is at the foot of each PSU, adjacent to the ejector. This captive  
screw is shown removed from the unit in Figure 2-3 for clarity.  
8 Reposition locking bar and fully tighten the two screws to secure  
it in place.  
9 Once you have completed the installation of all components into  
the chassis, you can power the MSH up and verify that it is  
operating correctly. See Completing The Installation on page  
2-23.  
Removing The Power Supply Unit  
Remove the power cord corresponding to the PSU you intend to  
remove. The top socket feeds the left-hand PSU; the bottom one  
the right-hand PSU. Remove the locking bar from the front of the  
chassis. Loosen the security screw at the foot of the PSU. To  
unlock the PSU ejector, press on the sprung catch and move the  
flaps to the open position. This operation must be applied  
simultaneously to both ejectors on the PSU  
Removing one of the two power supply units from an operational  
MSH will not cause any damage to your equipment. However,  
packets of data passing through the unit at the time of removal  
can be corrupted. Most network protocols will transparently  
recover if this happens.  
Before you power down the chassis make sure you inform  
affected users or the Network Manager. The effect on end users  
of powering down the MSH is varied. It is up to the Network  
Manager to decide how best to deal with the situation.  
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The Power Supply Unit And Power Inlet Panel  
2-13  
.
Figure 2-5 Removing the PSU  
Replacing The Power Supply Fuses  
Two fuses are fitted in removable cartridges located on the power  
inlet panel.  
WARNINGS: The power inlet panel must not be removed from  
the chassis; therefore fuse replacement must be carried out with  
the panel in position.  
Before replacing the fuse make sure you remove the power lead  
immediately below the fuse to be replaced.  
A defective fuse must be replaced with one of the same  
manufacturer and type. The LinkBuilder MSH uses the following  
fuses:  
Manufacturer:  
Type:  
LITTLEFUSE  
314010, F10A H 250V  
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2-14  
CHAPTER 2: INSTALLING THE LINKBUILDER MSH  
6.3 x 32mm, ceramic  
Replace fuse ONCE only.  
If the unit consistently blows fuses, there may be a problem.  
Contact your supplier for advice.  
Figure 2-6 Replacing Fuses - removing the cartridge  
To replace one of these fuses proceed as follows:  
1 Using a suitably sized screwdriver, unscrew the officeholder  
cartridge from the power inlet panel (refer to Figure 2-6). Slide  
the cartridge out of its position.  
2 Pull the spent fuse from the cartridge and fit a new one of the  
correct type as specified above.  
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The Display Panel  
2-15  
3 Replace the cartridge into the power inlet panel and secure using  
the screwdriver.  
The Display Panel  
The display panel provides your local interface to the control of  
the MSH. For a description of its functionality and instructions on  
how to use it, please refer to Chapter 4.  
The MSH is delivered with the display panel installed into the  
chassis. However, if the panel fails for any reason or you want to  
move the panel so that it is positioned on the other side of the  
chassis, you will need to carry out the following procedures.  
Figure 2-7 Installing / removing the display panel  
WARNING: Installation or removal of the Display Panel must be  
performed with the MSH powered down.  
Removing The Display Panel  
Refer to Figure 2-7.  
You will need a small, cross-head screwdriver.  
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2-16  
CHAPTER 2: INSTALLING THE LINKBUILDER MSH  
1 Remove the three screws that secure the display panel to the MSH  
chassis.  
2 Carefully disengage the flexi-ribbon connector taking care not to  
bend the pins on the connector, and move the panel away from  
the chassis.  
Installing The Display Panel  
Refer to Figure 2-7.  
Before carrying out this procedure, you will need to decide which  
installation position for the display panel best suits your set-up.  
The display panel can be fitted to the front face (the face with the  
network and power supply connections) or the rear face of the  
MSH if you need to keep the front of the chassis free from cables.  
However, remember that when the chassis is viewed from the  
rear, module LEDs will not be visible, the only indication to the  
user will be the single LED per slot on the display panel.  
Fitting the display panel to the rear of the MSH. When fitting the  
display panel to the rear of the unit, the ventilation panel must  
first be removed and should be refitted into the position left by  
the display panel at the front of the unit. The procedure for fitting  
the ventilation panel is similar to that for the display panel.  
To install the display panel, you will need a small, cross-head  
screwdriver.  
The procedure for installing the display panel is identical whether  
you are installing it into the front or rear of the chassis.  
1 Lift the display panel into position with the buttons and LCD  
character display facing towards you.  
2 Fit the flexi-ribbon connector, that emerges from the chassis to  
the socket on the rear of the display panel and press firmly to  
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The Thermal Management Unit  
2-17  
ensure that the connection is good. The connector is keyed, so if  
necessary turn it around to make it fit the socket.  
3 Locate the display panel into position at the top of the chassis.  
Secure using the three screws provided.  
The Thermal Management Unit  
The thermal management unit fits into the bottom of the MSH  
chassis, underneath the module slots. It consists of an open-top  
tray containing axial fans that draw in cooling air through a grill at  
the front of the tray. The air circulates through the chassis and is  
expelled through ventilation holes which must be kept free of  
obstruction at all times.  
The thermal management unit can be installed or replaced whilst  
the MSH is powered up without any detrimental effect to its  
operation. You should install or replace the TMU with minimal  
delay when the MSH is powered up: serious damage can be  
caused through overheating if the MSH is allowed to operate  
without a TMU installed.  
On the underside of the unit, each fan is covered with a filter to  
prevent dust from entering into the chassis. These filters should  
be removed and inspected regularly and cleaned when necessary.  
See Cleaning The Filters on page 2-19.  
The MSH is delivered with the thermal management unit  
installed. However, in the unlikely event of a fan failure, you will  
need to remove the unit and return it to your supplier. The  
thermal management unit takes power from the MSH backplane.  
This backplane connection also provides a detection service; an  
LED located on the display panel will notify you immediately if a  
fan has failed. If a Management Module has been fitted, a signal  
will be sent to the module, which will in turn send an event to the  
remote Network Manager.  
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2-18  
CHAPTER 2: INSTALLING THE LINKBUILDER MSH  
WARNING: You cannot replace individual fans in the thermal  
management unit. If failure of a fan occurs, the entire unit must  
be replaced as soon as possible.  
Installing The Thermal Management Unit  
You will need a flat-tipped screwdriver to install the thermal  
management unit into the MSH chassis.  
The unit can be hot-inserted; you do not have to power the MSH  
down before installation. You should not run the MSH for more  
than a short while without a working TMU installed.  
1 With the grill at the front of the fan tray towards you and the  
cut-outs in the top of the tray facing upwards, guide the unit into  
the MSH chassis until it is fully home. See Figure 2-8.  
2 With a screwdriver tighten the two captive screws. The captive  
screws are shown removed from the unit in Figure 2-8 for clarity.  
3 Fit the locking bar and tighten two screws fully.  
Figure 2-8 Installing / removing the thermal management unit  
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The Thermal Management Unit  
2-19  
Removing The Thermal Management Unit  
Refer to Figure 2-8.  
The MSH does not have to be powered down before carrying out  
the procedure.  
1 Loosen two screws to remove the locking bar.  
2 Using a screwdriver loosen the two captive screws that secure the  
thermal management unit in the MSH chassis.  
3 Slowly withdraw the unit from the chassis.  
WARNING: A replacement thermal management unit must be  
fitted immediately. If this is not possible, you must power down  
the MSH to prevent damage from overheating.  
Cleaning The Filters  
WARNING: It is important that the filters are kept clean. If dust is  
allowed to build up, the air flow through the fans and the effect  
of cooling of the MSH chassis will be reduced. This could cause  
the MSH to overheat.  
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2-20  
CHAPTER 2: INSTALLING THE LINKBUILDER MSH  
Figure 2-9 Removing/fitting filters  
1 Remove the thermal management unit from the MSH chassis as  
instructed previously and turn it upside down on a flat surface.  
2 The filters are located in holders, one protecting each fan. Refer  
to Figure 2-9. Unclip the cover of the filter holder and remove the  
sponge filter.  
3 The filter can be cleaned using clean water and, if required, a mild  
detergent. When it is dry, fit it back into the holder and clip the  
holder back into place. Repeat the procedure for each of the fans  
within the unit.  
4 Reinstall the thermal management unit as instructed previously.  
The Cable Support Tray  
Refer to Figures 2-10 and 2-11.  
A cable support tray can be ordered from your LinkBuilder  
product supplier. 3Com recommends its use, as it relieves any  
strain on cables and therefore maintains good network  
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The Thermal Management Unit  
2-21  
connections. When fitted, the cable support tray also provides the  
correct clearance between chassis mounted one above the other.  
If you decide to use the tray, the user guide holder that is located  
underneath the chassis (see Storing The User Guides on page  
2-24) must be moved as in this position the user guides will be  
inaccessible.  
To move the user guide holder:  
1 Remove the user guide holder by loosening the four screws that  
secure it in position underneath the chassis.  
2 With the cable support tray upside down, slide the user guide  
holder through the slot at the front of the tray until the four  
screw holes align. Locate the four screws and tighten.  
To fit the cable support tray:  
1 Place the cable support tray onto a flat surface. Sit the MSH  
chassis on the tray so that two screw holes on either side of the  
tray match up with those on the chassis body.  
2 Insert the four screws and tighten.  
Fixing the cables:  
The cable support tray can contain up to twelve adjustable cable  
clips. Once you have fitted the tray, module cables can be secured  
in two ways:  
1 Figure 2-10: Let cables drop down the front of the chassis, insert  
them through the front of the cable clip and route them out  
through the back of the cable support tray. Tighten the cable clip.  
2 Figure 2-11: The bracket that holds the cable clips can slide away  
from the MSH chassis; undo the two thumb-screws, slide the  
bracket out and retighten the thumb-screws. Let cables drop  
down the front of the chassis, insert them through the back of  
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2-22  
CHAPTER 2: INSTALLING THE LINKBUILDER MSH  
the cable clip, so leaving them at the front of the chassis. Tighten  
the cable clip.  
Multiple cables from an individual module can be secured into  
one cable clip  
Figure 2-10 Cables through the back of the MSH  
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Completing The Installation  
2-23  
Figure 2-11 Cables at the front of the MSH  
Completing The Installation  
Complete the installation by fittiing the modules you require.  
Refer to Chapter 3 of this user guide, and to the user guides  
accompanying the individual modules and Management Module.  
Network Cabling  
Once you have installed the required modules in your chassis, you  
can attach your network cable segments to the modules as  
described in the user guide that accompanies each module.  
You should ensure that all cables attached to the MSH are  
correctly terminated, according to 802.3, 802.5 or ANSIX3T9.5  
PMD requirements.  
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2-24  
CHAPTER 2: INSTALLING THE LINKBUILDER MSH  
Power-up The LinkBuilder MSH  
When you have completed all stages of installing the MSH as  
outlined in this chapter, and have connected all the cable  
segments to your modules, the MSH is ready for operation.  
1 Check that all connections are secure and that all cables are  
terminated correctly.  
2 To power-up the unit connect the power lead to the IEC socket on  
the power inlet panel and plug in to the wall socket. The upper  
IEC socket supplies power to the left-hand PSU (PSU 1), the lower  
IEC socket supplies to the right-hand PSU (PSU 2). Therefore if you  
want to use two PSUs, you must have a power supply to both  
sockets.  
3 When the unit is powered up, the PWR indicator on each module  
should light. If they do not, refer to the problem-solving section of  
the appropriate user guide.  
Storing The User Guides  
On the underside of the MSH chassis, there is a storage position  
for module user guides (if the cable support tray is fitted, this  
holder should be moved. See The Cable Support Tray on page  
2-20). You can slide up to four guides into the holder, so that they  
are readily available for fault diagnosis and LED interpretation.  
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Storing The User Guides  
2-25  
Figure 2-12 Putting the user guides into the holder  
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INSTALLING MODULES INTO THE  
MSH CHASSIS  
3
This chapter provides:  
An introduction to Ethernet, token ring and FDDI modules  
A general overview for installing modules into the MSH chassis  
Instructions for fitting LinkBuilder ECS modules into the MSH  
chassis  
Instructions for fitting blanking plates  
WARNING: Operations described in this chapter must be carried  
out by qualified personnel only.  
AVERTISSEMENT: Les opérations décrites dans ce chapitre  
doivent être effectuées uniquement par un personnel qualifié.  
Introduction  
The LinkBuilder range of MSH modules are specifically designed  
to fit into your MSH chassis. However, if you currently have a  
LinkBuilder ECS, you can also adapt modules that were designed  
to fit into the ECS chassis, so that they are fully functional in the  
MSH chassis. This does not apply to the Management Module;  
ECS Management Modules cannot be used in the MSH.  
ECS modules are also known as line cards.  
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3-2  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
A Quick Check Before You Install Modules  
As mentioned before you can insert up to eleven modules of  
mixed media into the LinkBuilder MSH. The range of modules  
that are available from 3Com allows many combinations and  
permutations for a mixed media network.  
However, you should check before installing the modules that the  
total power and current consumptions required by the  
combination of modules does not exceed the limits given in  
Appendix C. These limits have been set to support a fault tolerant  
power supply in the MSH chassis.  
Ethernet Modules  
Repeater Modules  
Repeater modules provide all the standard functions within an  
802.3 Repeater including the following:  
Frames are regenerated and retimed, allowing them to be  
transmitted further than the maximum length of a single cable  
segment.  
Fragment extension extends undersized collision fragments so  
that they can be detected by devices throughout the network.  
Jabber lock-up protection prevents transceivers attached to the  
MSH from locking up in the case of devices jabbering (jabbering is  
the uncontrolled transmission of oversized frames to the  
network).  
The diagram opposite shows the functional blocks that make up  
an Ethernet module  
.
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Introduction  
3-3  
B
C A  
H C  
A K  
S P  
S L  
S N  
E
LED  
management  
S
E
G
M
E
N
T
display  
interface  
repeater  
functions  
repeater  
interface  
network  
connections  
isolation  
S
Figure 3-1 Ethernet module functions  
Repeater Interface. This interface allows the transfer of  
Ethernet packets, via the backplane, between the different  
modules and the management module. Isolation logic allows a  
module to act as a sub-network. See Repeater Functions on page  
3-4.  
Network Connection. The network interface gives the module  
a direct connection to the appropriate networking media.  
Management Interface. The management interface is available  
if a management module is fitted. It allows modules to be  
managed in any of the following ways (dependent on type):  
Statistics relating to traffic status can be taken from each module  
by the management module.  
The management module can alter the status of any port on a  
module. Ports can be enabled or disabled. The management  
module can also test individual ports on a module.  
Local working can be enabled by isolating network traffic over  
cable segments from the backplane. Isolation logic allows the  
module to act as a sub-network. See Repeater Functions on page  
3-4.  
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3-4  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
Resilient links can be set up. See Figure 3-2 below. A resilient link  
consists of a main port and a stand-by port which are both set up  
locally via the display panel or remotely via a Network Manager.  
The main port is the normally operational port; however, if a fault  
occurs on the link and data cannot be passed over it, the stand-by  
port will automatically take over. .  
LinkBuilder MSH No. 1  
main port enabled  
LinkBuilder MSH No. 2  
inter-repeater link  
standby link  
stand-by port disabled  
Figure 3-2 Resilient links  
Security features can be configured locally from the display panel  
and monitored remotely by a network management tool such as  
ISOVIEW Network Manager.  
Limited management can be carried out locally at the MSH, by  
means of the display or via the RS232 port. Implementation of the  
full set of management functions available from the Management  
Module require the use of a Network Manager. In both cases the  
Management Module must be fitted to the MSH.  
LED Display. The LEDs provide visual information on the data  
integrity and port status of each segment attached to a module.  
The function of module LEDs is described in the user guide that  
accompanies each module.  
Repeater Functions. Depending on type, MSH modules provide  
the following features:  
Auto Partition/Reconnection: The module provides protection  
from faults such as cable breaks and faulty connectors which  
would halt all network communication. In these circumstances,  
the segment in which the fault occurs is isolated by partitioning it  
from the rest of the network after 32 collisions.  
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Introduction  
3-5  
Partitioning of a segment from the rest of the network will occur  
if the module detects thirty-two consecutive collisions on a  
segment or if it detects a single collision of between 1,000 and  
30,000 bit times.  
Once a segment has been partitioned, the module will pass  
network traffic onto the segment; but will not accept anything  
from the segment for transmission to the rest of the network.  
When a good packet is detected on the partitioned port, it will  
automatically reconnect the port.  
Isolation: Modules can be isolated from the backplane and  
therefore all other modules in the MSH chassis via a configurable  
jumper. In Isolation mode, a module acts as a repeater for only  
the segments attached to that module and data is not repeated  
over the backplane. A module operating in Isolation mode does  
not affect data travelling between the other slots in the MSH  
chassis. Isolated modules can still be managed by the  
management module.  
Port Disable On Power-up: This feature can be used as a  
first-line security feature. Configurable jumpers mounted on the  
module allow you to set ports to power-up in a disabled state.  
This prevents unauthorized users from accessing your network via  
unused ports.  
If necessary, you can then enable these ports individually using a  
management facility.  
LAN Security Architecture (LSA): A specific non-smart secure  
module is supplied to support LSA. This provides twelve 10Base-T  
ports over a 50-way telco connector. If LSA is needed over Optical  
Fiber or AUI, the relevant secure ECS module fitted with a  
converter can be used. Alternatively, you may fit a transceiver  
module of the required connectivity to a secure MSH module.  
LSA may be enabled or disabled using hardware links or Network  
Manager.  
When enabled, LSA operates in two ways to give you assurance  
that your network is not being accessed by unauthorized users.  
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3-6  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
Firstly, each frame is examined for the destination address, and  
passed intact to the port associated with that address. For  
10Base-T, fiber or AUI, this is equivalent to passing direct to the  
addressed device. Every other port transmits a frame of the  
same length and network timing but with randomized bits:  
this is undecipherable. No extra delays are introduced. The  
frames are therefore sent securely on a need-to-know basis.  
Secondly, if an unauthorized station appears on a segment  
attached to a port, the Network Manager will be informed.  
You may choose what action is taken by the Network  
Manager. It may just note the fact, or it may automatically  
disconnect the unauthorized device by disabling the port to  
which that device is attached.  
Resilience: This feature is available for use on point-to-point  
media, for example twisted pair and optical fiber. You specify  
resilient pairs of ports, each pair consisting of a main port and a  
stand-by port. If the management module detects a signal loss in  
data transmitting over the segment attached to a main port, this  
port will be automatically disabled and the data re-routed over  
the segment attached to the stand-by port.  
Ethernet Bus Selection: The MSH Ethernet backplane contains  
three separate buses, E1, E2 and E3. A configurable jumper on  
the module (or converter if you are using ECS modules) allows  
you to determine to which bus that module is routed. This allows  
you to set up separate networks within the one MSH chassis.  
When using this feature you should be aware that:  
You will not be able to collect all statistics from LinkBuilder ECS  
modules that are routed to Bus E2 or E3. If you require full  
statistics gathering, you must connect ECS modules to Bus E1.  
To ensure that the remote Network Manager has initial access  
to the MSH management module and to ensure full statistics  
gathering for ECS modules, you are advised to also attach the  
management module to bus E1.  
Internal Crossover: Configured via a jumper located on a 10  
Base-T Repeater module, this feature allows you to determine  
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Introduction  
3-7  
whether a specified port on a module is connected to another  
MSH (Inter-repeater Link) or to an end-station.  
You will find further information in the user guides that  
accompany Repeater Modules.  
4 Port Ethernet Bridge  
The 4 port bridge module connects the three Ethernet busses of  
the MSH backplane and an external port which is provided  
through a transceiver module. Various transceiver modules are  
available, giving you a choice from the media on your network.  
The 4 port bridge module offers, in addition to transparent  
bridging according to IEEE 802.1 Part D, custom filtering and  
spanning tree algorithm and protocol (STAP).  
LEDs indicate bridge activity and give diagnostic information.  
Ethernet Transceiver Modules  
A number of plug-in Ethernet transceiver modules are available  
for some Ethernet modules. These transceivers provide network  
connections to different media and are the same as those  
available for the ECS and other 3Com products.  
For example, fiber optic transceiver modules can be installed on a  
variant of the MSH 10Base-T module, allowing an optical fiber  
backbone to be established.  
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3-8  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
FLOOR 3  
Module fitted with  
transceiver module  
installed in MSH  
chassis  
fiber optic backbone  
FLOOR 2  
fiber optic backbone  
Module fitted with  
transceiver module  
installed in MSH  
chassis  
FLOOR 1  
fiber optic backbone  
Module fitted with  
transceiver module  
installed in MSH  
chassis  
GROUND FLOOR  
MSH with three  
modules fitted with  
transceiver modules  
Figure 3-3 Using transceiver modules  
Modules for the ECS Chassis  
Although you may use any ECS Module in the MSH chassis by  
attaching the special converter (3C18082), the following modules  
may be of particular interest.  
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Introduction  
3-9  
Local Bridge Modules. A local bridge module allows you to  
connect two Local Area Networks together to form an Extended  
Local Area Network. It allows you to extend beyond the physical  
limitations of a single network and provides sophisticated filtering  
between the networks.  
Contact your local supplier for further information.  
The Terminal Server Module. The terminal server module  
provides sixteen asynchronous ports to connect to terminals,  
personal computers, printers and modems. Connection to these  
ports is provided by two 50-way telco connectors, providing  
maximum flexibility and good cable management. Port speeds  
operate at up to 57.6 Kbps with both TCP/IP and DEC LAT  
protocols. The module provides TCP/IP users with a complete  
implementation of Telnet and full compliance with all Internet  
protocols.  
Contact your local supplier for further information.  
The Remote Bridge Module And The Remote Control  
Module. The remote bridge module enables you to link  
networks located at different sites, and provides sophisticated  
filtering between those networks. It has an Ethernet port and one  
or two WAN ports. The Ethernet port is the connection to the  
LAN segment through the backplane of the MSH chassis. Each  
WAN port requires a daughter board interface card which may be  
one of seven types (X.21 (barriered and unbarriered), V.24, V.35,  
V.36, G.703 or T1) allowing connection to all major network  
termination unit interface standards.  
In addition to the above, the remote control module offers  
Bridge/Routing is a the Boundary Routing System Architecture  
and PPP bridging.  
Contact your local supplier for further information.  
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3-10  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
Token Ring Modules  
The operation of 3Com token rings is described in Volume 3 of  
the user guide that accompanies the MSH management module.  
Token rings in the MSH chassis are built from two types of  
module:  
Media Access Unit (MAU)  
RingBuilder module  
Normally an internal token ring will have one RingBuilder and  
several MAUs linked into it. These modules provide all the  
standard functions within an 802.5 Token Ring network.  
The MAU Module  
The MAU module (available with UTP or STP connections)  
provides connectivity for a number of ring-stations into an  
internal token ring section. It provides the following functions:  
A physical and electrical connection of a token ring-station to a  
local ring section of a token ring network.  
Data rates of either 4 or 16 Mbps. It is possible to operate  
separate 4 and 16 Mbps rings simultaneously in the same MSH  
chassis.  
Basic insert and bypass functions, together with signal retiming  
for the module.  
Port level insertion control capability when a management  
module and an associated RingBuilder module are installed in the  
MSH chassis. This incorporates the ability to enable or disable a  
port, and provides an asynchronous method of notifying the  
management software of any port status change.  
Supported lobe lengths of 100 meters at 4 Mbps, 100 meters at  
16 Mbps assuming the use of high quality data grade cable.  
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Introduction  
3-11  
A block of LEDs shows the status of each of the twelve lobes  
attached to the module. Another five LEDs provide information  
on the state of the module.  
The MAU module can operate in two modes:  
Enabled Mode - the MAU is connected to a local ring section. All  
of the ring-stations connected to the MAU are connected to a  
ring comprising a RingBuilder module and any other MAUs  
similarly configured to the RingBuilder.  
Isolated Mode - the MAU is isolated from the local ring section  
and its associated RingBuilder module in stand-alone mode to  
form its own ring. Ring-stations can only communicate to other  
ring-stations connected to the same MAU module.  
The RingBuilder Module  
The RingBuilder Module provides the following features:  
An interface to an external token ring for its backplane ring via  
Ring-In (RI) and Ring-Out (RO) ports.  
The interconnection of individual MAU modules into a local ring  
section utilizing one of the five token ring buses.  
The management interface for all token ring modules located in a  
local ring section.  
RingBuilder modules can only be connected together by token  
ring trunk cables external to the MSH chassis. In addition the  
RingBuilder provides the following features:  
The speed of the RingBuilder module can be set to operate at 4 or  
16 Mbps.  
A RingBuilder module is used to create a local ring utilizing one of  
the token ring buses. One RingBuilder is required per backplane  
ring. Ring selection can be determined either by setting a DIP  
switch located on the modules themselves or by management.  
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3-12  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
The ability to allow any MAU or Bridge to be assembled into a  
ring, independent of its physical location.  
Signals are retimed when they enter or leave the RingBuilder  
module at RI (Ring-In) and RO (Ring-Out). This increases the  
distances supported on the trunk cables to the next repeater or  
station and simplifies the overall network design.  
Isolation logic allows the RingBuilder module, with attached  
MAUs, to act as a stand-alone sub-network. This mode can be  
controlled through management and is helpful for diagnostics  
and fault analysis.  
A Fail-Safe mode on RI and RO ports provides highly reliable ring  
operation. If the equipment at the other end of the trunk cable  
(e.g. a RingBuilder in another MSH chassis) provides a compatible  
phantom signal, then the RI and RO ports can be commanded to  
wrap if the phantom signal disappears, protecting the rest of the  
ring from the faulty trunk segment.  
The RingBuilder provides the management module with  
information on the network status including alarms and statistics  
traffic.  
LEDs provide visual information about ring speed, presence of  
data and the status of the Ring-In and Ring-Out ports.  
The MAC Module  
A Media Access Control (MAC) module installed on the  
RingBuilder module provides the following:  
Monitoring of the health of the main ring  
An access point for network management  
An optional second MAC module can be fitted to a second  
location to monitor the health of the backup ring.  
The user guide that accompanies the optional MAC module will  
give further information.  
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Introduction  
3-13  
Token Ring Bridge  
The 2 port token ring bridge connects between two rings and  
controls the traffic between the rings. The management interface  
is menu driven.  
FDDI Modules  
To use FDDI Modules, you must have the special MSH model  
(3C18001) or have the special backplane (3C18015) fitted to the  
basic model (3C18000).  
FDDI rings are built from three types of module:  
an FDDI RingBuilder Module  
Port Modules  
Media Modules (optional)  
FDDI rings normally contain one RingBuilder Module and several  
Port Modules. Up to two Media Modules can be fitted into the  
RingBuilder to provide connections to external FDDI devices.  
Standard FDDI functions are supported by these modules in all  
valid combinations.  
FDDI RingBuilder Module  
An FDDI concentrator normally contains one RingBuilder and  
several Port Modules. Up to two Media Modules can be fitted to  
the RingBuilder to provide connections to external FDDI devices.  
Up to three RingBuilder Modules may be used in one MSH  
chassis, providing up to three FDDI rings. See the RingBuilder User  
Guide for the detailed rules governing the positioning of port  
modules relative to RingBuilder modules.  
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3-14  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
Port Modules  
Two Port Modules are available:  
4 port FDDI Fiber (MIC) Module  
6 port FDDI UTP (RJ45) Module  
These units provide connections to the FDDI concentator.  
FDDI Media Modules  
Small modules, similar to the Ethernet transceiver modules, are  
available to provide extra connection to a RingBuilder ring. They  
fit into the RingBuilder Module.  
LinkSwitch Module  
LinkSwitch is an FDDI to Ethernet switch module. The module can  
be installed in an MSH chassis with or without the FDDI  
backplane. When configured as part of a suitable network, the  
LinkSwitch can significantly increase LAN workgroup  
performance. In particular, LinkSwitch can provide increased  
client/server performance in both small and large LAN  
applications. LinkSwitch switches traffic from Ethernet segments  
to FDDI, or between Ethernet segments, and filters FDDI traffic so  
that only frames destined for a particular Ethernet segment are  
forwarded to that segment.  
LinkSwitch provides full wire rate connectivity between multiple  
Ethernet segments and an FDDI network. With low latency and  
high performance, LinkSwitch is able to support the busiest  
networks.The LinkSwitch module has 4 built-in switch ports: 3  
switched connections to the three Ethernet backplanes and a  
high-speed fiber FDDI port. Up to two MIC Media Modules can be  
connected to a LinkSwitch module to provide single-attached  
(SAS), dual-attached DAS) or dual-homed FDDI connections.  
Alternatively, the FDDI connection can be across the internal FDDI  
bus to an FDDI RingBuilder and its associated ring. This  
configuration supports connection to, for example, a local file  
server or an FDDI backbone downlink to a server farm. See the  
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Handling Modules  
3-15  
user guide which came with your FDDI RingBuilder module for  
more details.  
LinkSwitch Expansion Module  
The LinkSwitch Expansion Module must be installed next to a  
LinkSwitch module. It provides six RJ45 Ethernet ports connected  
to the rest of the network through the main LinkSwitch module.  
Each port can support its own dedicated 10Mbps Ethernet device  
or network switching directly to FDDI, so reducing contention for  
the network.  
Handling Modules  
Safety Information  
This equipment must be earthed.  
Modules operate under SELV conditions (Safety Extra Low Voltage  
according to IEC 950), the conditions of which are maintained  
only if the equipment to which they are connected is also  
operating under SELV.  
Modules can be easily damaged by static:  
Do not remove the module from its anti-static packaging until you  
are ready to install it into the MSH chassis.  
Do not touch the pins, leads, connections or any components on  
the module.  
Handle modules only by their edges.  
Always wear an anti-static wristband if you have one.  
Always store or transport modules in anti-static packaging.  
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3-16  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
Before You Begin  
Blanking Plates  
The MSH chassis is supplied with blanking plates to cover single  
or multiple module slots. The blanking plate sizes are:  
1 slot  
3 slots  
5 slots  
It is essential that unpopulated slots are fitted with blanking  
plates to allow the controlled circulation of cooling air and to  
prevent the ingress of dust.  
Fitting Blanking Plates  
1 Choose a plate that is the correct size for the slot(s) that you need  
to cover.  
2 Remove the locking bar from the front of the chassis.  
3 Align the plate over the slot and tighten the captive, knurled  
thumb-screws at the top and bottom.  
4 Reposition the locking bar and fully tighten the two screws to  
secure it in place.  
Removing Blanking Plates  
1 Remove the locking bar from the front of the chassis.  
2 Loosen all captive, knurled, thumb-screws at the top and bottom  
of the blanking plate and lift it clear of the MSH chassis.  
3 Reposition the locking bar and fully tighten the two screws to  
secure it in place.  
4 Store the plates in a safe place until they are needed again.  
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LinkBuilder MSH Modules  
3-17  
Choosing Slots For Modules  
All slots in the MSH chassis have the same functionality and  
therefore you are not restricted as to where in the chassis you  
place Ethernet and Token Ring modules. However, we make the  
following recommendations for practicality and easy  
management of the chassis:  
Group all Ethernet modules together and all token ring modules  
together.  
Group any ECS modules together and connect to Bus E1(Buses E2  
and E3 can be used but will not provide full statistics gathering).  
Insert the management module into slot 11 of the chassis.  
This configuration facilitates administration and network  
monitoring.  
ECS modules must be installed in slots 1 to 10 only.  
There are constraints to the positions of FDDI modules relative to  
one other. These are detailed in the user guide which  
accompanies the RingBuilder module. There are no constraints on  
the position of FDDI modules or groups relative to Ethernet and  
Token Ring modules  
LinkBuilder MSH Modules  
Please note that this section covers the common installation and  
removal instructions for MSH modules. For installation and  
removal details specific to each module, please refer to the User  
Guide that accompanies the product.  
The modules are designed to be hot inserted into the MSH  
chassis; you do not need to power down the unit before installing  
or replacing them.  
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3-18  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
Installing/Removing A Module  
1 Remove the locking bar from the front of the MSH chassis.  
2 Ensure that the chassis is installed correctly and all  
necessary cables are present. Prepare a slot to receive the module,  
removing blanking plates if necessary.  
3 Configure the module as necessary, referring to the relevant User  
Guide.  
4 Hold the module in the correct position; front panel facing  
towards you.  
5 Raise the ejectors at the top and bottom of the module to the  
open position (see Figure 3-4). Engage the module into the  
runners at the top and bottom of the chassis and gently push it  
into the chassis until the hook at the top of the ejector locates  
under the edge of the chassis (see Figure 3-4). Ensure that the  
ejector at the bottom of the module is in a similar position.  
6 Simultaneously, press the ejector flaps at the top and foot of the  
module firmly down into the closed position (Figure 3-4). Check  
that the module has been fully pushed home by placing both your  
thumbs on the module front panel and firmly pressing the  
module home. Check that the module front panel is flush with  
the chassis and other modules.  
7 Reposition the locking bar and fully tighten the two screws to  
secure it in place.  
8 Connect network cables as necessary and check the operation of  
the module.  
If the module does not operate correctly or you need information  
about connecting the network, please refer to the user guide that  
accompanies the module  
.
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LinkBuilder MSH Modules  
3-19  
Figure 3-4 Locking the module into position  
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3-20  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
Removing A Module  
1 Warn all users who are likely to be affected. Remove all network  
connections from the module that you wish to remove.  
2 Remove the locking bar from the front of the chassis.  
3 To unlock the module ejector, press the sprung catch and move  
the flap to the open position. See Figure 3-5. This operation must  
be applied simultaneously to both ejectors on the module  
.
Figure 3-5 Ejecting the module  
4 If a replacement module is not to be fitted immediately, the  
vacant slot must be covered with a blanking plate.  
5 Reposition the locking bar and tighten the two screws to secure it  
in place.  
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LinkBuilder ECS Modules  
3-21  
LinkBuilder ECS Modules  
With the exception of the LinkBuilder ECS management modules  
(types 3C12030 and 3C12031) all other LinkBuilder ECS modules  
can be installed into the MSH chassis by using a module  
converter. See Installing/Removing LinkBuilder ECS Modules on  
page 3-21. These LinkBuilder ECS modules will provide the same  
functionality as they provided in the LinkBuilder ECS chassis.  
ECS modules are also known as line cards.  
To install ECS modules into the MSH chassis, you will need a  
converter. There is a universal converter suitable for all modules  
(you will need one converter for each module). The converter  
allows the ECS modules to connect to the MSH backplane. Links  
mounted onto the module converter allow you to implement the  
bus selection feature found on an MSH module and to configure  
the converter to operate with a local bridge module or any other  
type of ECS module.  
For details on the ECS modules you will need to refer to the user  
guide that originally accompanied the module.  
Installing/Removing LinkBuilder ECS Modules  
Due to the construction of ECS modules types 3C12012,  
3C12013 and 3C12080, the module guides within the MSH  
chassis must be adjusted before these modules can be installed.  
Instructions for carrying out the modification can be found in the  
information sheet that accompanies the module converter.  
To install ECS modules, you will need a small, flat-tipped  
screwdriver.  
.
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3-22  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
Figure 3-6 Setting the switch position on the converter  
Fitting The ECS Module Converter  
1 Locate the block of three link positions LK1, LK2 and LK3 on the  
converter: see Figure 3-6. The position of the link itself determines  
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LinkBuilder ECS Modules  
3-23  
to which Bus the module is routed:  
Link set to LK1 - Module routed to Bus E1  
Link set to LK2 - Module routed to Bus E2  
Link set to LK3 - Module routed to Bus E3  
Note that the Bus can also be set via management.  
2 Set link LK4 as follows:  
If you are fitting the converter to any ECS module except the  
local bridge module (3C1205x), leave LK4 at its default  
position NORMAL.  
If you are fitting the converter to the ECS local bridge module  
(3C1205x), move LK4 to the alternative position BRIDGE  
3 With the module and the converter oriented as shown in Figure  
3-7 opposite, press the 96-way connector on the module firmly  
into the socket on the converter.  
The converter comes with both plates already attached to the  
converter. The two screws fixing the plates to the converter  
should not be removed, and are covered by labels to prevent this.  
4 Secure the module to the converter by locating the two screws on  
the module side of the converter and tightening fully.  
.
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3-24  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
Figure 3-7 Fitting the converter  
Installing The ECS Module Into The Chassis  
1 Remove the locking bar from the front of the chassis.  
2 Ensure that the MSH chassis is installed correctly and all necessary  
cables are present. Prepare a slot to receive the module, removing  
blanking plates if necessary.  
3 Configure the module as necessary, referring to the relevant user  
guide.  
4 Hold the module in the correct position with the panel of network  
connectors facing towards you.  
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LinkBuilder ECS Modules  
3-25  
5 Make sure that the converter is securely fitted to the module.  
Engage the module into the slot, using just sufficient force to  
ensure that the connector on the edge of the converter mates  
with the socket on the MSH backplane.  
6 Locate the two round-headed screws supplied as part of the  
module assembly, in the tapped holes at the top and bottom of  
the module. Tighten the screws.  
7 Reposition the locking bar and tighten the two screws to secure it  
in place.  
Removing An ECS Module From The MSH Chassis  
1 Remove all network connections from the module that will be  
removed.  
2 Remove the locking bar from the front of the chassis.  
3 Remove the round-headed screws from the top and bottom of  
the module. Carefully withdraw the module from the chassis. The  
converter should come out with it; if it does not, contact your  
supplier for advice.  
4 If you do not intend to fit a replacement module immediately, you  
must cover the vacant slot with a blanking plate. This prevents  
dust from entering the chassis and helps the circulation of cooling  
air. See Blanking Plates on page 3-16  
5 Reposition the locking bar and tighten the two screws to secure it  
in place.  
6 If necessary remove the converter from the module.  
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3-26  
CHAPTER 3: INSTALLING MODULES INTO THE MSH CHASSIS  
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4
USING THE DISPLAY PANEL  
This chapter provides:  
An introduction to the display panel  
An interpretation of the LEDs and instructions for testing them  
Steps for resetting the MSH  
An overview of managing the MSH  
WARNING: Maintenance operations described in this chapter  
must be carried out by qualified personnel only.  
AVERTISSEMENT: Les opérations de maintenance décrites dans  
ce chapitre doivent être effectuées uniquement par un personnel  
qualifié.  
The Display Panel  
The display panel provides the following:  
simple fault diagnosis via LEDs  
a facility to reset modules to default configuration  
a facility for testing the operation of LEDs  
access to information telling you about the way in which the MSH  
is set up  
an RS232 port  
Full display panel facilities require a management module to be  
fitted in the chassis. Only the first three facilities are available if  
you do not have a management module  
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4-2  
CHAPTER 4: USING THE DISPLAY PANEL  
Figure 4-1 The display panel  
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The Display Panel  
4-3  
1 RS232 Port - Used for out-of-band management. See The RS232  
2 Reset Button - Used with the Enter button, resets the MSH  
MSH on page 4-6.  
4-5.  
page 4-4.  
5 Select Button - Used in conjunction with the LCD display. See  
6 Next Button - Used in conjunction with the LCD display. See The  
Four-button Keypad on page 4-6.  
7 Previous Button - Used in conjunction with the LCD display. See  
The Four-button Keypad on page 4-6.  
8 LCD Display - Used in conjunction with 5, 6, 7 and 9 for  
displaying information about your MSH setup. See The  
Four-button Keypad on page 4-6.  
9 Enter Button - Used in conjunction with the LCD display, and  
with the Reset button to reset the MSH chassis to default  
configuration. See The Four-button Keypad on page 4-6.  
10 Power Fail LED - Indicates power supply unit failure. See The  
LEDs on page 4-4.  
11 Fan Fail LED - Indicates failure of one or more fans in the thermal  
management unit. See The LEDs on page 4-4.  
12 Module LEDs - Indicate state of modules installed in the chassis.  
See The LEDs on page 4-4.  
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4-4  
CHAPTER 4: USING THE DISPLAY PANEL  
The LEDs  
The LEDs located on the display panel are provided for two  
reasons:  
to assure you that the MSH is operating normally  
to give you immediate notice should a fault occur  
Table 4-1 shows the possible states of the LEDs and how to  
interpret them. If an LED indicates a fault, you should take  
immediate action as the performance of your network may be  
seriously impaired; refer to Chapter 5, Problem Solving for advice  
and possible actions to take.  
.
Table 4-1 Status LEDs  
LED  
Color Status Meaning  
Power  
Green ON  
OFF  
The supply voltage is operating  
normally and the MSH is receiving  
power.  
A fault has occurred at the power  
supply or within the PSU.  
Power Fail  
(1 & 2 - for  
each PSU)  
Red  
OFF  
ON  
OFF  
ON  
The supply voltage is reaching the PSU  
and it is operating normally.  
The supply voltage on the input to the  
PSU associated with the LED has failed.  
Fan Fail  
Red  
The thermal management unit (TMU) is  
installed and is operating normally.  
One or more of the fans in the fan tray  
has failed or the TMU is not installed.  
Module  
(1 to 11 - for  
each module)  
Green ON  
OFF  
The module associated with this LED is  
installed and is operating correctly.  
There is no module installed in this slot.  
Red  
ON  
There is a fault condition associated  
with this module. This LED can only be  
driven Red if there is an MSH  
management module installed in the  
chassis.  
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The LEDs  
4-5  
To diagnose problems related to module LEDs, you will need to  
refer to the module user guide  
Unless otherwise stated, the LEDs will function without an  
operational Management Module installed in the chassis.  
If an LED indicates a fault, Chapter 5 gives you advice and steps to  
take to rectify the problem.  
Testing LEDs  
The button labelled Lamps on the display panel allows you to  
check that all LEDs are operating correctly and none have failed. It  
is important to carry out this check regularly; if an LED has failed,  
you may not realize that there is a problem with the MSH. In the  
case of the thermal management unit, a failure overlooked here  
could cause serious damage.  
The Lamps button tests all LEDs including module LEDs. For  
diagnosing problems associated with modules, you will need to  
refer to the relevant User Guide for each module.  
If multicolor LEDs are functional, they will flash cyclically through  
the colors when the lamp test is carried out.  
Press and hold the Lamps button. LEDs will remain illuminated for  
as long as the button is depressed. Any LEDs that do not light  
have failed. Refer to Chapter 5.  
When you have finished the inspection, release the Lamps button.  
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4-6  
CHAPTER 4: USING THE DISPLAY PANEL  
Resetting The LinkBuilder MSH  
The display panel carries a facility for resetting the LinkBuilder  
MSH. This operation restarts the entire MSH chassis, including the  
display panel and installed modules.  
1 Press and hold down the Reset button and Enter button at the  
same time. The Reset operation will only be performed if these  
two buttons are pressed simultaneously; this protects against  
accidental system resets.  
2 Release the two buttons; the MSH will reset and then continue to  
operate normally in its current configuration.  
Token rings and secure Ethernet modules will be taken out of  
operation for a several seconds after which they will reconfigure  
and operate normally.  
Management  
In order to carry out management of the LinkBuilder MSH, you  
must install a LinkBuilder Management Module into the chassis.  
Management is applied in one of the three ways quoted below.  
The LinkBuilder MSH Management Module can be installed into  
any slot within the MSH chassis. We recommend that you use slot  
11 for the Management Module leaving the maximum number of  
slots free for ECS modules. ECS modules must not be installed in  
this position.  
The Four-button Keypad  
The LCD panel and the adjacent four-button keypad located on  
the display panel, allow you access to read-only information  
which tells you about the current setup of the chassis. For full  
instructions on using the keypad, you will need to refer to the  
user guides that accompany the Management Module.  
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Management  
4-7  
The RS232 Serial Port  
Out-of-band management can be implemented via the 25-way  
D-type RS232 port located on the left-hand side of the display  
panel. This facility is provided for the initial setup of the MSH  
IP address and if the primary network link to management fails,  
management is still possible.  
A management terminal can be connected directly to the port, or  
you can connect to the telephone voice network via an external  
modem.  
For further information, refer to the user guides that accompany  
the LinkBuilder MSH Management Module.  
The Network Manager  
A Network Manager is the most powerful tool available for  
management of the MSH. It uses the Management Module  
through the network connections to the modules in the chassis. It  
provides facilities for:  
SNMP management support  
Traffic monitoring  
Statistics collection  
Chassis configuration display  
Immediate fault notification  
Chassis and module set-up  
3Com has a range of network management software available  
that can manage the MSH, including Transcend applications for  
Windows and UNIX workstations.  
For more information, refer to the user guides that accompany  
your Network Manager.  
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4-8  
CHAPTER 4: USING THE DISPLAY PANEL  
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5
PROBLEM SOLVING  
This chapter explains:  
How to maintain the MSH in operation  
How to spot problems and solve them  
How to obtain advice if a problem persists  
Maintenance operations described in this chapter  
must be carried out by qualified personnel only.  
Les opérations de maintenance décrites dans  
ce chapitre doivent être effectuées uniquement par un personnel  
qualifié.  
Introduction  
This chapter deals specifically with the maintenance of the  
LinkBuilder MSH. It covers the checks you should make at  
frequent intervals which may identify the potential failure of  
equipment. These checks are highlighted in Spot Checks on page  
5-2. It also describes what you should do in the unlikely event of  
an MSH developing a fault. Fault Diagnosis Using The LEDs on  
page 5-4 gives you guidance on how to identify the fault using  
the LEDs and the corrective actions you can take.  
For problems relating to the modules or the Management  
Module refer to the user guide that accompanies each product.  
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5-2  
CHAPTER 5: PROBLEM SOLVING  
Spares  
The LinkBuilder MSH has been designed to provide resilience and  
reliability. It is good practice that you hold spares. We recommend  
that you have 1 spare module or power supply unit for every 10 in  
use. In the unlikely event that you have problems with the MSH,  
you should swap the faulty module, thermal management unit or  
power supply unit with a spare.  
In addition to the above, it is advisable to carry spare replaceable  
components, such as fuses. A list of recommended component  
spares, if any, is given in the corresponding module or  
Management Module User Guide.  
Spot Checks  
We recommend that you check the MSH visually at frequent  
intervals. Regular checks can give you an early warning of a  
possible failure.  
Check the following:  
All LEDs. Press the Lamps button located on the display panel.  
Check that all LEDs light. If they do not, an LED has probably  
failed.  
POWER FAIL LEDs. Check that, during normal operation, these  
LEDs are not lit.  
Fans. If a fan in the thermal management unit (TMU) has failed  
the FAIL LED on the display panel of the MSH will light up.  
Cabling. Check that all external cabling connections are secure  
and that no cables are pulled taut. Also check that any AUI cables  
used are secured using the slide locks fitted.  
Modules. Check that all modules are secured in position and  
flush with each other.  
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Spot Checks  
5-3  
Management Module. Check that the Management Module is  
secure in position.  
If you discover a problem, refer to Fault Diagnosis Using The LEDs  
Cleaning  
It is important that the MSH, and the environment in which the  
MSH is sited, is kept clean. This will prevent the accumulation of  
dust around components, drawn in by the cooling fans.  
Make sure that you keep the filter in the thermal management  
unit free from blockage by cleaning it regularly; refer to Installing  
The Thermal Management Unit on page 2-18 for further  
information.  
When cleaning the acrylic screen covering the diagnostic LEDs use  
an anti-static cleaning agent.  
Removing And Replacing Equipment  
Inserting additional modules or a second power supply unit into  
an active MSH (known as hot insertion) will not cause any  
damage to your equipment. However, it should be noted that  
there is a small possibility that data passing through the unit at  
the time of insertion can be corrupted. Most network protocols  
will transparently recover from any errors if this happens.  
Hot insertion or removal of modules and/or PSUs may result in  
code corruption in modules which contain microprocessors (e.g.  
management/bridge modules). In the unlikely event that this  
occurs, reset the chassis by simultaneously pressing the Reset and  
Enter buttons located on the front panel. All modules in the  
chassis will be resume normal operation using the stored MSH  
configuration settings.  
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5-4  
CHAPTER 5: PROBLEM SOLVING  
Fault Diagnosis Using The LEDs  
Table 5-1 Fault diagnosis using the LEDs and corrective actions  
LED Status Actions to take  
Power OFF Carry out a lamp test to make sure that the LED has not  
failed.  
Make sure that the power cables are plugged in at the  
wall and at the MSH power inlet sockets.  
Check fuses are not blown.  
If you suspect that the problem is at the MSH power  
inlet panel, contact your supplier.  
Power  
fail  
Red  
ON  
Check that the power supply unit associated with the  
LED is secure in the rack and is flush with the other  
modules installed.  
Check that the thermal management unit has not failed  
causing the PSU to overheat and switch off.  
Fan fail Red  
ON  
Ensure that the fan tray is correctly installed.  
Check the thermal management unit for failure. You  
cannot replace individual fans that have failed within the  
unit: contact your supplier immediately. If you do not  
have a spare unit to fit, you should power down the  
MSH to prevent further damage due to overheating.  
Module OFF  
(1 - 11)  
This LED will not be lit if a module is not installed into  
the associated slot. However, if this LED is not lit and  
there is a module installed:  
- carry out a lamp test  
- check that the module is secure in the chassis and  
flush with other modules installed.  
Red  
ON  
Refer to the user guide that accompanies the module.  
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Obtaining Help  
5-5  
Obtaining Help  
If any of the MSH equipment fails to operate correctly and you  
cannot solve the problem yourself after following advice in this  
chapter, contact your supplier with the following information  
before returning the item(s).  
Serial number  
Revision number  
A brief description of the fault.  
The serial number for modules is shown on the ejector at the  
bottom of each module; the revision level is printed on the circuit  
board. Serial numbers and revision levels for the MSH chassis are  
shown on a label on one of the outer surfaces.  
If you are returning the MSH chassis to your supplier, remove all  
ancillary components first - modules, Management Modules,  
power supply units, thermal management unit, rack mounting  
kit, cable support kit.  
When returning equipment to your supplier make sure that it is  
suitably packed for transit.  
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5-6  
CHAPTER 5: PROBLEM SOLVING  
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STANDARDS USED IN THE DESIGN  
A
Standards and Approvals  
The MSH chassis and its associated accessories have been  
designed to conform to the following standards:  
Safety  
UL 1950  
CSA 22.2 #950  
EN 60950  
BS 6301  
Environmental  
IEC 68  
Electromagnetic Compatability  
EN 55022 Level A  
FCC Part 15 Level A  
VFG 243 Level B  
CSA C108.8 - M1983 Level A  
IEC 801-2  
IEC 801-3  
IEC 801-4  
IEC 801-5  
IEC 801-6  
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A-2  
APPENDIX A: STANDARDS USED IN THE DESIGN  
Functional  
ISO 8802/3  
IEEE 802.3  
IEEE 802.5  
The standards applicable to the modules and the management  
modules installed in the chassis are listed in the corresponding  
user guides.  
BABT Approval  
For UK users only  
The LinkBuilder MSH chassis is covered by General Approval,  
NS/G/12345/J/100003, for indirect connection to British  
Telecommunications plc equipment. This can only be achieved  
using 3C12090 or 3C12091 motherboards fitted with BABT  
approved interfaces. Refer to ‘How to Install and Use the  
LinkBuilder 3C1219 Series WAN Interfaces’ for more details  
concerning this approval.  
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B
TECHNICAL SPECIFICATION  
MSH Chassis - 3C18000 and 3C18001  
Dimensions  
Height  
Width  
Depth  
400.5mm (15.8in)  
436mm (17.2in)  
335mm (13.2in)  
Weight  
3C18000 Chassis - empty*  
3C18001 Chassis - empty*  
16.2Kg (35.7lb)  
16.6Kg (35.4lb)  
* without modules, display panel or power supply units fitted, but  
including the backplane(s) and power inlet panel.  
Electrical  
A.C. power supply  
90-132V, 176-264V, 45-66Hz  
Consumption  
3C18000  
3C18001  
(including TMU and  
display panel)  
5.7A @ 5V  
3.2A @ 12V  
9.5A @ 5V  
3.2A @ 12V  
Environmental  
Maximum Operating Range  
0°C to 40°C (32°F to 104°F)  
Relative Humidity  
10% to 95% non-condensing  
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B-2  
APPENDIX B: TECHNICAL SPECIFICATION  
Display Panel - 3C18006  
Weight  
Display Panel  
190g (0.4lb)  
Electrical  
Consumption  
700mA (max) at +5V  
375W Power Supply Unit - 3C18011  
Weight  
PSU  
2290g (5lb)  
Electrical  
Maximum Output Power  
375W  
Output Voltages  
+5V*, -9V (isolated) and +12V  
* Minimum 1A load  
A.C. power supply  
90 - 132V, 176 - 264V, 45 - 66Hz  
Environmental  
Maximum Operating Range  
Relative Humidity  
0°C to 40°C (32°F to 104°F)  
10% to 95% non-condensing  
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525W Power Supply Unit - 3C18012  
B-3  
525W Power Supply Unit - 3C18012  
Weight  
PSU  
3300g (7.3lb)  
Electrical  
Maximum Output Power  
Output Voltages  
525W  
+5V* and +12V  
* Minimum 1A load  
A.C. power supply  
90 - 132V, 176 - 264V, 45 - 66Hz  
Environment  
Maximum Operating Range  
Relative Humidity  
0°C to 40°C (32°F to 104°F)  
10% to 95% non-condensing  
Thermal Management Unit - 3C18005  
Weight  
TMU (five fans fitted)  
2280g (5lb)  
Electrical  
Consumption  
(five fans operational)  
100mA at +5V  
3.1A at +12V  
Environmental  
Maximum Operating Range  
Relative Humidity  
0°C to 40°C (32°F to 104°F)  
10% to 95% non-condensing  
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B-4  
APPENDIX B: TECHNICAL SPECIFICATION  
ECS - MSH Module Converter - 3C18082  
Dimensions  
Height  
Depth  
137.0mm (5.4in)  
64.0mm (2.5in)  
Weight  
Converter  
100g (0.2lb)  
Electrical  
Consumption  
550mA at +5V  
Environmental  
Maximum Operating Range  
Relative Humidity  
0°C to 40°C (32°F to 104°F)  
10% to 95%  
Miscellaneous  
Weight of blanking panels  
1-slot width  
180g (0.4lb)  
320g (0.7lb)  
460g (1lb)  
3-slot width  
5-slot width  
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MSH POWER CONSUMPTION  
LIMITS  
C
Calculating Power Consumption  
It is important that you calculate the total power consumption  
and total current consumption required by the LinkBuilder MSH  
chassis and the modules that you intend to install in the MSH  
chassis. Only by calculating these values can you be sure that your  
selected combination will not exceed the power available for  
modules.  
Two Power Supply Units are available:  
a 375 Watt PSU (3C18011)  
a 525 Watt PSU (3C18012)  
Chassis with a serial number less than 03110 do not support the  
525W PSU.  
You should select the PSU(s) to suit the power consumption you  
calculate bearing in mind resilience considerations. If you use two  
different PSUs in a redundant configuration, the redundant  
capacity of the pair is that of the lower capacity PSU. It is possible  
to configure an MSH with higher power requirements but  
without redundancy using two PSUs. If you have a chassis with a  
serial number greater than 03109, you may mix types of PSU.  
Contact your local supplier for advice on configuring for higher  
power requirements.  
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C-2  
APPENDIX C: MSH POWER CONSUMPTION LIMITS  
Power consumption calculations must include the power used by  
the chassis and its components.  
The basic chassis (3C18000), fitted with display panel, thermal  
management unit and backplane, consumes 67 watts (5.7 A @  
+5V and 3.2A @ +12V).  
A chassis fitted with an FDDI backplane (3C18001 or converted  
3C18000) consumes an additional 19 watt (an additional 3.8A @  
+5V).  
These figures must be included in the calculation of the total  
power consumption. If you are using ECS modules with  
converters, remember to include the power and current  
consumed by the converter. The maximum allowable power  
consumption will vary with the choice of PSUs you have made.  
The individual limits listed in the table below must not be  
exceeded.  
Table C-1 Power consumption limits  
PSU  
5V supply  
12V supply Total power  
configuration Resilient  
(A  
)
(A  
)
(watts)  
1 amps  
2 amps  
single 375W PSU  
single 525W PSU  
No  
No  
45  
15  
375  
90  
45  
90  
90  
90  
45  
90  
15  
15  
30  
15  
30  
15  
30  
525  
Yes†  
No  
375  
two 375W PSUs  
750‡  
525  
Yes†  
No  
two 525WPSUs  
750‡  
375  
one 375W PSU &  
one 525W PSU  
Yes†  
No  
750‡  
†You will have resilience provided these limits are not exceeded.  
‡These figures are the maximum current and power you may take from the combined  
power supply.  
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Calculating Power Consumption  
C-3  
If you have a 3C12010 ECS Coaxial module with a 3C18082  
ECS-MSH converter installed in your MSH chassis, you must have  
at least one 375W PSU present, or two if you want resilience. The  
3C18012 525W PSU does not provide the -9V supply required by  
the ECS Coaxial module.  
To calculate actual total current requirements, use the following  
equations.  
A =  
(+5V current for chassis) +  
(+5V current for module 1) +  
(+5V current for module 2) +  
(+5V current for module 3) +  
.....................  
1
(+5V current for module n)  
A =  
(+12V current for chassis) +  
(+12V current for module 1) +  
(+12V current for module 2) +  
(+12V current for module 3) +  
.....................  
2
(+12V current for module n)  
Consumption figures for modules can be found either in  
Appendix B, or in the user guide for individual modules.  
To calculate power and current consumptions for ECS modules,  
remember to include the power and current consumed by the  
ECS - MSH module converter.  
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C-4  
APPENDIX C: MSH POWER CONSUMPTION LIMITS  
To calculate the actual total power consumption, W, use the total  
current values calculated above in the equation:  
W = 5xA + 12xA  
1
2
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D
PIN AND CIRCUIT ASSIGNMENTS  
Ethernet RJ45 - Pin Assignments  
Pin Number  
Signal  
Function  
1
2
3
4
5
6
7
8
TxData+  
Transmit Data  
Transmit Data  
Receive Data  
TxData-  
RxData+  
Not Assigned  
Not Assigned  
RxData-  
Receive Data  
Not Assigned  
Not Assigned  
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D-2  
APPENDIX D: PIN AND CIRCUIT ASSIGNMENTS  
Ethernet Telco - Pin Assignments  
Telco  
Connector  
Number Pin Number Name  
Telco  
Signal  
RJ45  
Pin  
To Number  
RJ45  
Signal  
Name  
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
Port  
1
1
26  
2
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
2
1
6
3
27  
2
3
28  
4
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
2
1
6
3
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
29  
3
5
30  
6
31  
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
2
1
6
3
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
4
7
32  
8
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
2
1
6
3
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
33  
5
9
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
2
1
6
3
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
34  
10  
35  
6
11  
36  
12  
37  
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
2
1
6
3
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
7
13  
38  
14  
39  
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
2
1
6
3
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
8
14  
40  
16  
41  
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
2
1
6
3
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
9
17  
42  
18  
43  
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
2
1
6
3
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
10  
11  
12  
19  
44  
20  
45  
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
2
1
6
3
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
21  
46  
22  
47  
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
2
1
6
3
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
23  
48  
24  
49  
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
2
1
6
3
Tx Data -  
Tx Data +  
Rx Data -  
Rx Data +  
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Ethernet Telco - Pin Assignments  
D-3  
MODULAR JACK  
CHANNEL NUMBER  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
Tx DATA -  
Rx DATA -  
Tx DATA -  
Rx DATA -  
Tx DATA -  
Rx DATA -  
Tx DATA -  
Rx DATA -  
Tx DATA -  
Rx DATA -  
Tx DATA -  
Rx DATA -  
Tx DATA -  
Rx DATA -  
Tx DATA -  
Rx DATA -  
Tx DATA -  
Rx DATA -  
Tx DATA -  
Rx DATA -  
Tx DATA -  
Rx DATA -  
Tx DATA -  
Rx DATA -  
Tx DATA +  
Rx DATA +  
Tx DATA +  
Rx DATA +  
Tx DATA +  
Rx DATA +  
Tx DATA +  
Rx DATA +  
1
2
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
3
4
Tx DATA +  
Rx DATA +  
Tx DATA +  
Rx DATA +  
Tx DATA +  
Rx DATA +  
Tx DATA +  
Rx DATA +  
Tx DATA +  
Rx DATA +  
Tx DATA +  
Rx DATA +  
5
6
7
8
9
10  
11  
12  
Tx DATA +  
Rx DATA +  
Tx DATA +  
Rx DATA +  
Note  
The TELCO used is  
a female connector  
DUA1800-0AAA04  
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D-4  
APPENDIX D: PIN AND CIRCUIT ASSIGNMENTS  
Token Ring RJ45 - Pin Assignments  
RED (RX)  
BLACK (TX)  
GREEN (RX)  
ORANGE (TX)  
1
2
3
4
5
6
7
8
Front View  
Ring-In and Ring-Out Pin Assignments  
Signal  
Tx+  
Purpose  
R/I Pins  
R/O Pins  
Transmit Data  
Transmit Data Inverted  
Receive Data  
5
1
Tx-  
9
6
Rx+  
Rx-  
1
5
Receive Data Inverted  
Phantom Power  
Ground  
6
9
+5V  
gnd  
3
3
2,4,7,8  
2,4,7,8  
DUA1800-0AAA04  
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RS232 Serial Port - Pin Assignments  
D-5  
RS232 Serial Port - Pin Assignments  
Pin Number  
Signal  
Ground  
TxData  
RxData,  
RTS  
Function  
1
Protective Ground  
Transmit Data  
Receive Data  
2
3
4
Request To Send  
Clear To Send  
Data Set Ready  
Signal Ground  
Data Carrier Detect  
Data Terminal Ready  
Ring In  
5
CTS  
6
DSR  
7
Ground  
DCD  
8
20  
22  
DTR  
RI  
Status Input Connector  
DUA1800-0AAA04  
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D-6  
APPENDIX D: PIN AND CIRCUIT ASSIGNMENTS  
DUA1800-0AAA04  
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E
ORDERING INFORMATION  
Product Numbers  
Chassis Components  
MSH Chassis  
3C18000  
3C18001  
MSH Chassis for FDDI  
MSH Thermal Management Unit  
MSH Display Panel  
3C18005  
3C18006  
3C18011  
MSH 375W Power Supply Unit  
One of each of the three items immediately above is provided  
with each chassis. However, if you wish to keep a stock for  
back-up in the unlikely event of failure, they are available as  
separately orderable items from your supplier.  
Optional Items  
Cable Mounting Kit  
3C18009  
3C18012  
3C18500  
MSH 575W Power Supply Unit  
Management Module  
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E-2  
APPENDIX E: ORDERING INFORMATION  
Ethernet Products  
ECS to MSH Module Converter  
3C18082  
Non-smart Secure 10Base-T Repeater Module 3C18110  
Smart 13 Port 10Base-T Repeater Module (Telco & Tcvr)  
3C18120  
Smart 12 Port 10Base-T Repeater Module (12xRJ45)  
3C18121  
Smart 24 Port 10Base-T Repeater Module (24x2Telco)  
3C18122  
Smart 7 Port 10Base-T Repeater Module (6xRJ45 & Tcvr)  
3C18124  
Smart Fiber Optic Repeater Module (6xST)  
Smart 6 Port Fiber Expansion Module (6xST)  
Smart Coax Module (6xBNC)  
3C18135  
3C18136  
3C18140  
Smart 6 Port Coax Expansion Module (6xBNC) 3C18141  
Smart 2 Port Modular Transceiver Expansion Module  
3C18146  
4 port Ethernet Bridge Module  
3C18600  
Ethernet modules in the ECS Chassis range (3C12XXX) can be  
used together with the Module Converter 3C18082.  
DUA1800-0AAA04  
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Product Numbers  
E-3  
Token Ring Products  
UTP Token Ring MAU (12 port, RJ45)  
3C18200  
3C18201  
3C18210  
3C18221  
STP Token Ring MAU (12 port, RJ45)  
RingBuilder Module (STP, DB9)  
RingBuilder Second MAC Option  
Cable, shielded RJ45 - DB9  
(for direct connection to NetBuilder)  
3C18233  
3C18620  
2 port Bridge Module  
Media filters and lobe cables are available from the 3Com  
(StarTek) price list or through your cable supplier.  
FDDI Products  
MSH FDDI Backplane Extension  
3C18015  
3C18300  
3C18301  
3C18310  
3C18320  
3C18640  
3C18645  
FDDI 4 Port Fiber (MIC) Module  
FDDI 6 Port UTP Module  
FDDI RingBuilder Module  
FDDI MIC Media Module  
LinkSwitch Module  
LinkSwitch Expansion Module  
DUA1800-0AAA04  
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E-4  
APPENDIX E: ORDERING INFORMATION  
Suppliers  
Please contact your supplier for the above items. In case of  
difficulty, 3Com will be pleased to give information on suppliers in  
your area. The addresses are shown on the inside of the back  
cover.  
DUA1800-0AAA04  
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F
TECHNICAL SUPPORT  
3Com provides easy access to technical support information  
through a variety of services. This appendix describes these ser-  
vices.  
On-line Technical Services  
3Com offers worldwide product support seven days a week, 24  
hours a day, through the following on-line systems:  
3Com Bulletin Board Service  
Ask3ComSM on CompuServe  
®
3ComFactsSM Automated Fax Service  
3Com Bulletin Board Service (3ComBBS)  
3ComBBS contains patches, software, and drivers for all 3Com  
products, as well as technical articles. This service is available via  
modem seven days a week, 24 hours a day. To reach the service,  
set your modem to 8 data bits, no parity, and 1 stop bit. Call the  
telephone number nearest you:  
Country  
Australia  
France  
Baud Rate  
Telephone Number  
(61) (2) 955 2073  
up to 14400 baud  
up to 14400baud  
(33) (1) 69 86 69 54  
Germany  
up to 9600 baud  
up to 9600 baud  
(49) (89) 627 32 188  
(49) (89) 627 32 189  
Hong Kong  
up to 9600 baud  
up to 9600 baud  
(852) 537 5601  
Italy (fee required)  
(39) (2) 273 00680  
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F
APPENDIX F: TECHNICAL SUPPORT  
Country  
Japan  
Baud Rate  
Telephone Number  
(81) (3) 3243 9245  
(65) 534 5693  
up to 14400 baud  
up to 9600 baud  
up to 14400 baud  
up to 14400 baud  
up to 14400 baud  
Singapore  
Taiwan  
U.K.  
(886) (2) 577 6160  
(44) (1442) 278278  
(1) (408) 980 8204  
U.S.  
Ask3Com on CompuServe  
Ask3Com is a CompuServe-based service containing patches,  
software, drivers, and technical articles about all 3Com products,  
as well as an interactive forum for technical questions. To use  
Ask3Com, you need a CompuServe account.  
To use Ask3Com:  
1
2 Enter go threecom  
3 Press [Enter] to see the Ask3Com main menu.  
3ComFacts Automated Fax Service  
3Com Corporations interactive fax service, 3ComFacts, provides  
data sheets, technical articles, diagrams, and troubleshooting  
instructions on 3Com products 24 hours a day, seven days a  
week. Within this service, you may choose to access CardFactsSM  
for adapter information, or NetFactsSM for network system prod-  
uct information.  
CardFacts provides adapter installation diagrams, configuration  
drawings, troubleshooting instruction, and technical articles.  
Document 9999 provides you with an index of adapter docu-  
ments.  
DUA1800-0AAA04  
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3Com Documentation on CD-ROM  
F
NetFacts provides data sheets and technical articles on 3Com Cor-  
porations hub, bridge, router, terminal server, and software prod-  
ucts.  
Document 8888 provides you with an index of system product  
documents.  
Call 3ComFacts using your touchtone telephone. International  
access numbers are:  
Country  
Hong Kong  
U.K.  
Fax Number  
(852) 537 5610  
(44) (1442) 278279  
(1) (408) 727 7021  
U.S.  
Local access numbers are available within the following countries:  
Country  
Australia  
Denmark  
Finland  
Fax Number  
800 123853  
800 17319  
Country  
Fax Number  
Italy  
1678 99085  
Netherlands 06 0228049  
98 001 4444  
05 90 81 58  
0130 8180 63  
Norway  
Sweden  
U.K.  
05 01 1062  
020 792954  
0800 626403  
France  
Germany  
3Com Documentation on CD-ROM  
An extensive library of 3Com product documentation is available  
®
in CD-ROM format through Support On-Site for Networks sub-  
scription service. This multivendor CD-ROM service, offered by  
Computer Library™, a division of Ziff Communication, contains  
technical information and documentation from major data net-  
working hardware and software manufacturers. Stand-alone and  
concurrent user subscriptions are available. For more information,  
call Computer Library at the following numbers  
:
DUA1800-0AAA04  
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F
APPENDIX F: TECHNICAL SUPPORT  
Country  
Telephone Number  
Fax Number  
U.S. and Canada  
(800) 827 7889  
ext. 515  
(212) 503 4487  
Outside the U.S. and  
Canada  
(1) (212) 503 4400  
ext. 515  
(1) (212) 503 4487  
Support from Your Network Supplier  
If additional assistance is required, contact your network supplier.  
Many suppliers are authorized 3Com service partners who are  
qualified to provide a variety of services, including network plan-  
ning, installation, hardware maintenance, application training,  
and support services.  
When you contact your network supplier for assistance, have the  
following information ready:  
Diagnostic error messages  
A list of system hardware and software, including revision levels  
Details about recent configuration changes, if applicable  
If you are unable to contact your network supplier, see the follow-  
ing section on how to contact 3Com.  
Support from 3Com  
If you are unable to receive support from your network supplier,  
technical support contracts are available from 3Com.  
In the U.S. and Canada, call (800) 876-3266 for customer service.  
If you are outside the U.S. and Canada, contact your local 3Com  
sales office to find your authorized service provider  
.
DUA1800-0AAA04  
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Returning Products for Repair  
F
Telephone  
Number  
Country  
Telephone Number  
Country  
Australia (Sydney) (61) (2) 959 3020  
Mexico  
(525) 531 0591  
(Melbourne)  
Belgium  
Brazil  
(61) (3) 653 9515  
(32) (2) 7164880  
(55) (11) 241 1571  
(905) 882 9964  
Netherlands  
Singapore  
South Africa  
Spain  
(31) (3) 402 55033  
(65) 538 9368  
(27) (11) 803 7404  
(34) (1) 3831700  
(46) (8) 632 91 00  
(886) (2) 577 4352  
(971) (4) 311303  
Canada  
France  
(33) (1) 69 86 68 00  
(49) (89) 6 27 32 0  
(852) 868 9111  
Sweden  
Germany  
Hong Kong  
Taiwan  
United Arab  
Emirates  
Italy  
(39) (2) 273 02041  
(81) (3) 3243 9234  
U.K.  
U.S.  
(44) (1628) 897000  
(1) (408) 492 1790  
Japan  
Returning Products for Repair  
A product sent directly to 3Com for repair must first be assigned a  
Return Materials Authorization (RMA) number. A product sent to  
3Com without an RMA number will be returned to the sender  
unopened, at the senders expense.  
To obtain an RMA number, call or fax:  
Country  
Telephone Number  
(800) 876 3266, option 2  
(44) (1442) 278000  
Fax Number  
U.S and Canada  
Europe  
(408) 764 7120  
(44) (1442) 236824  
(1) (408) 764 7290  
Outside Europe, U.S. and Canada (1) (408) 492 1790  
DUA1800-0AAA04  
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F
APPENDIX F: TECHNICAL SUPPORT  
DUA1800-0AAA04  
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INDEX  
Numerics  
3ComBBS  
3ComFacts  
E
ECS module converter  
Ethernet  
4 port bridge module  
backplane  
transceiver modules  
A
Ask3Com  
F
fan unit. See thermal management unit  
B
fault diagnosis  
fax service (technical information)  
See 3ComFacts  
FDDI  
backplane  
Ethernet  
FDDI  
LinkBuilder MSH  
selection  
token ring  
backplane  
MIC media module  
module  
blanking plates  
brackets  
bulletin board system  
port modules  
RingBuilder module  
filters  
cleaning  
fuses  
C
replacing  
cable support tray  
CDDI 6 port module  
chassis  
H
LinkBuilder MSH  
CompuServe, See Ask3Com  
converter,ECS module  
help  
hot insertion  
hot removal  
D
I
display panel  
installing  
lamps button  
LEDs  
installing  
ECS modules  
installing MSH modules  
removing  
reset button  
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2
INDEX  
LinkBuilder MSH  
LinkSwitch  
LinkSwitch expansion  
local bridge  
remote bridge  
remote control  
removing  
removing ECS  
repeater  
L
lamps button  
LAN Security Architecture  
LCD panel  
LEDs  
fault diagnosis  
testing  
line cards. See modules  
LinkBuilder ECS modules  
installing  
terminal server  
token ring  
MSH See LinkBuilder MSH  
removing  
LinkBuilder MSH  
backplane  
chassis  
cleaning  
management  
N
network manager  
powering up  
resetting  
spares  
P
power inlet panel  
power lead  
USA and Canada  
power supply plug  
power supply unit  
installing  
LinkBuilder MSH modules  
LinkSwitch expansion module  
LinkSwitch modules  
local bridge modules  
local management  
locking bar  
removing  
PSU. See power supply unit  
M
management  
LCD panel  
network manager  
MAU module  
MIC media modules  
module  
R
rack mounting  
remote bridge module  
remote control module  
remote management  
removing  
installing ECS  
modules  
ECS modules  
MSH modules  
CDDI 6 port  
choosing slots  
Ethernet 4 port bridge  
FDDI  
FDDI MIC media  
FDDI port  
FDDI RingBuilder  
handling  
installing  
repair, returning products for  
repeater modules. See modules  
reset button  
resilient links  
returning products for repair  
RingBuilder module  
FDDI  
RS232 port  
installing ECS  
LinkBuilder ECS  
DUA1800-0AAA04  
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INDEX  
3
S
safety  
safety information  
serial port. See RS232 port  
spares  
spot checks  
storing user guides  
T
technical support  
terminal server module  
thermal management unit  
installing  
token ring  
backplane  
bridge module  
modules  
transceiver modules  
Transcend  
U
user guides,storing  
V
voltage selection  
W
warning  
DUA1800-0AAA04  
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4
INDEX  
DUA1800-0AAA04  
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RADIO FREQUENCY INTERFERENCE  
STATEMENTS  
FCC Statement  
This equipment has been tested with a class A computing device  
and has been found to comply with part 15 of FCC Rules. Opera-  
tion in a residential area may cause unacceptable interference to  
radio and TV receptions requiring the operator to take whatever  
steps are necessary to correct the interference.  
CSA Statement  
This digital apparatus does not exceed the Class A limits for radio  
noise emissions from digital apparatus as set out in the interfer-  
ence-causing equipment standard entitled "Digital Apparatus",  
ICES-003 of the Department of Communications.  
Cet appareil numérique respecte les limites de bruits radioélec-  
triques applicables aux appareils numériques de Classe A pre-  
scrites dans la norme sur le matériel brouilleur: "Appareils  
Numériques", NMB-003 édictée par le ministre des Communica-  
tions.  
Information To The User  
If this equipment does cause interference to radio or television  
reception, which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the interference  
by one or more of the following measures.  
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Reorient the receiving antenna.  
Relocate the equipment with respect to the receiver.  
Move the equipment away from the receiver.  
Plug the equipment into a different outlet so that equipment and  
receiver are on different branch circuits.  
If necessary, the user should consult the dealer or an experienced  
radio/television technician for additional suggestions. The user  
may find the following booklet prepared by the Federal Commu-  
nications Commission helpful:  
How to Identify and Resolve Radio-TV Interference Problems.  
This booklet is available from the U.S. Government Printing  
Office, Washington, DC 20402, Stock No. 004-000-00345-4.  
In order to meet FCC emissions limits, this equipment must be  
used only with cables which comply with IEEE 802.3.  
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LIMITED WARRANTY  
HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and  
materials, under normal use and service, for the following lengths of time from the date of purchase  
from 3Com or its Authorized Reseller:  
Internetworking products  
Network adapters  
One year  
Lifetime  
Ethernet stackable hubs and Unmanaged Ethernet fixed port repeaters  
Lifetime*  
(One year if  
not registered)  
*Power supply and fans in these stackable hubs and unmanaged repeaters One Year  
Other hardware products  
Spare parts and spares kits  
One Year  
90 days  
If a product does not operate as warranted during the applicable the warranty period, 3Com shall, at its  
expense, correct any such defect by repairing the defective product or part or, at its option, by delivering  
to Customer an equivalent product or part to replace the defective item. All products that are replaced  
will become the property of 3Com. Replacement products may be new or reconditioned. Any replaced  
or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty  
period, whichever is longer.  
3Com shall not be responsible for any software, firmware, information, or memory data of Customer  
contained in, stored on, or integrated with any products returned to 3Com pursuant to any warranty.  
SOFTWARE: 3Com warrants that the software programs licensed from it will perform in substantial  
conformance to the program specifications therefor for a period of ninety (90) days from the date of  
purchase from 3Com or its Authorized Reseller. 3Com warrants the magnetic media containing  
software against failure during the warranty period. No updates are provided. 3Com's sole obligation  
hereunder shall be (at 3Com's discretion) to refund the purchase price paid by Customer for any  
defective software products, or to replace any defective media with software which substantially  
conforms to 3Com's applicable published specifications. Customer assumes responsibility for the  
selection of the appropriate applications program and associated reference materials. 3Com makes no  
warranty that its software products will work in combination with any hardware or applications  
software products provided by third parties, that the operation of the software products will be  
uninterrupted or error free, or that all defects in the software products will be corrected. For any third  
party products listed in the 3Com software product documentation or specifications as being  
compatible, 3Com will make reasonable efforts to provide compatibility, except where the  
non-compatibility is caused by a “bug” or defect in the third party's product.  
STANDARD WARRANTY SERVICE: Standard warranty service for hardware products may be  
obtained by delivering the defective product, accompanied by a copy of the dated proof of purchase, to  
3Com's Corporate Service Center or to an Authorized 3Com Service Center during the applicable  
warranty period. Standard warranty service for software products may be obtained by telephoning  
3Com's Corporate Service Center or an Authorized 3Com Service Center, within the warranty period.  
Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return  
Material Authorization (RMA) number marked on the outside of the package, and sent prepaid, insured,  
and packaged appropriately for safe shipment. The repaired or replaced item will be shipped to  
Customer, at 3Com's expense, not later than thirty (30) days after receipt by 3Com.  
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WARRANTIES EXCLUSIVE: If a 3Com product does not operate as warranted above, Customer's sole  
remedy shall be repair, replacement, or refund of the purchase price paid, at 3Com's option. THE  
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR  
OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY  
OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS  
PRODUCTS.  
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE  
THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR  
ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED  
ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY  
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.  
Limitation of Liability. IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT (INCLUDING  
NEGLIGENCE) SHALL 3COM BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR  
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER  
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,  
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, even if 3com or  
its authorized reseller has been advised of the possibility of such damages.  
Some states do not allow the exclusion of implied warranties or the limitation of incidental or  
consequential damages for consumer products, so the above limitations and exclusions may not apply  
to you. This warranty gives you specific legal rights which may vary from state to state.  
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the state of California.  
3Com Corporation  
5400 Bayfront Plaza  
Santa Clara, CA 95052-8145  
(408) 764-5000  
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